Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 13
Dublin, Leinster 9
Mumbai, MH 9
Bengaluru, KA 8
Pune, MH 7
Delhi, NCT 7
Leeds, England 6
Liverpool, England 6
Chennai, TN 5
Austin, TX 5
Bogotá, Distrito Capital de Bogotá 5
Manchester, England 4
Hyderabad, TG 4
Los Angeles, CA 4
Lucknow, UP 4
Glasgow, Scotland 4
Tower Hamlets, England 4
Southwark, England 4
Kolkata, WB 3
Calgary, AB 3
Stockton-on-Tees, England 3
Denver, CO 3
Toronto, ON 3
Vancouver, BC 3
Birmingham, England 3
Chicago, IL 3
Belfast, Northern Ireland 3
Phoenix, AZ 3
San Antonio, TX 3
Saskatoon, SK 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • jadedinvasion Laura (@jadedinvasion) reported

    @noddinggoth @PrimeVideo Because prime is terrible. We had subsided to one of their extra "channels" and none of the back series were available... Just a few episodes at a time. That we could watch for free on other apps. It's LAAAME

  • andypalk Andrew Palk (@andypalk) reported

    @PrimeVideo And the big box store at that time made you pay. The worst. Funny they aren’t around anymore.

  • MrHunt007 Ayaan Hunt (@MrHunt007) reported

    @PrimeVideo hi i am unable to watch James bond series in Kingdom of Saudi Arabia, kindly help

  • Oriononiorion Oni D (@Oriononiorion) reported

    @kiwiclipse @LOTRonPrime @PrimeVideo The trailer has many CGI and character casting problems. If they wanted to show diversity and not bastardize the lore and how Tolkein envisioned elfs and dwarves etc, just create a new character(as they are doing) from Harad.

  • isaacson_dori Dori Isaacson (@isaacson_dori) reported

    @PrimeVideo Only good season was the first. Second season was the worst. So far this season…meh.

  • NancyKing6 Nancy King (@NancyKing6) reported

    @servusagogo @PrimeVideo I was disappointed. It felt like I was watching “acting,” not a slice of life. I sure hope this changes. Pretty awful, I’m afraid.

  • ericbrennan_ Eric Brennan (@ericbrennan_) reported

    @PrimeVideo Jim’ll Fix It closely followed by Strike It Lucky

  • mlanger ᗰᗩᖇIᗩ ᒪᗩᑎGEᖇ 🌵 🌴 🌊 ⛰️ (@mlanger) reported

    Dear @amazon @PrimeVideo. Is the rate increase I’m seeing on my Prime membership to pay for the bridge work @JeffBezos needs to get his new yacht out to sea? Curious. 🤔 I know it’s not to pay for the TWO DAY SHIPPING I was promised when I signed up years ago.

  • Jayesh_Rathi13 Jayesh Rathi (@Jayesh_Rathi13) reported

    Amazon prime not working my location india State Maharashtra. @PrimeVideo @amazon

  • dsbigkiller Damien (@dsbigkiller) reported

    @PrimeVideo Had to wait for soaps to be over before cartoon. Total bull about cartoon making kids fat... as soon as cartoons over I went out side and did yard work and play.

  • BrowneyedgirlLD Browneyedgirl (@BrowneyedgirlLD) reported

    @PrimeVideo - we quit watching. Unreal. FIX THE STREAMING ISSUES!

  • ace_cool_an Anil Nair (@ace_cool_an) reported

    @PrimeVideo Two pieces of advice maybe you have already received 1) improve the quality of the thumbnail images, and 2) improve the quality of the trailers (the actual movie quality is way better) #PrimeVideo

  • GarbageDumpster Garabaji (@GarbageDumpster) reported

    @PrimeVideo @VanityFair @LOTRonPrime Do you really expect me to watch this crap? Seems like your target audience is the woke people who work for you. It's going to fail hard and I have no clue why you can't see that.

  • rckinrobin007 Rckinrobin (@rckinrobin007) reported

    @MaiselTV @PrimeVideo Watched several episodes yesterday. Disappointed it was so short. I thought it would take a few days. As usal the acting and story lines were amazing. I also read this would be the final season for Mrs. Maisel. I hope not, if so the ending was awful.

  • doggydaydreams DoggyDayDreams.nft (@doggydaydreams) reported

    Prime charges $$$ every month @PrimeVideo and rarely delivers anything new, and has a sub-standard back catalogue. @Tubi is free, has way more diverse catalogue of quality cultural entertainment, not Hollywood godshite. Recommended on Tubi > a thread

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