Office 365

Office 365 Outage Map

The map below depicts the most recent cities worldwide where Office 365 users have reported problems and outages. If you are having an issue with Office 365, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Office 365 users affected:

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Office 365 is an online productivity suite that is developed by Microsoft. Office 365 contains online and offline versions of Microsoft Office, Skype and Onedrive, as well as online versions of Sharepoint, Exchange and Project.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bogotá, Distrito Capital de Bogotá 24
Johannesburg, Gauteng 2
Mumbai, MH 2
Lima, Provincia de Lima 2
Cali, Departamento del Valle del Cauca 2
Dallas, TX 2
Madrid, Comunidad de Madrid 2
Lisbon, Distrito de Lisboa 2
Toronto, ON 2
Hendon, England 1
Bournemouth, England 1
Brighton, England 1
Basingstoke, England 1
Arden, NC 1
Manchester, England 1
Mérida, YUC 1
London, England 1
Enniskillen, Northern Ireland 1
Hackney, England 1
Bourgoin-Jallieu, Auvergne-Rhône-Alpes 1
Chigorodó, Departamento de Antioquia 1
Santiago, Región Metropolitana 1
Seoul, Seoul 1
Panamá, Provincia de Panamá 1
Pereira, Departamento de Risaralda 1
Manizales, Departamento de Caldas 1
Lowell, MA 1
Herne Bay, England 1
Southwark, England 1
Exeter, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Office 365 Issues Reports

Latest outage, problems and issue reports in social media:

  • 27suns Abette Fromaney (@27suns) reported

    Hey @AppleSupport - 14.2 broke the ability to open password protected MS Office 365 password protected documents on iDevices. When are you going to fix this well known but production crippling problem? @Office

  • john_education John Stuart - Education (@john_education) reported

    @mrs_ferns @GlowScot @Office365 Hi. Do you mean the West OS app? If you do, then West OS requires an Glow login (or equivalent education tenancy for the few councils that will access a different way). Email me if you want more info.

  • aadetugbo Adewale Adetugbo (@aadetugbo) reported

    With IOS, there are fewer support calls associated with running Office 365 and Outlook on an iPad. Set up Microsoft Authenticator for your office domain and avoid all the expired password issues (you really expire passwords after 60 days??!) No irate directors /5

  • wdmullins20 Daniel 🌊 (@wdmullins20) reported

    @Microsoft, if someone has a @Windows or macOS computer and an @Office 365 subscription, and most people do through their school or employer, please alert them to download and install the programs instead of using the dumbed down online versions.

  • robertmclaws Robert McLaws (@robertmclaws) reported

    *sigh* At the finish line for my BurnRate add-in for Excel. Everything works the way I want. Glorious. Had to implement Office 365 logins, which makes sense. Microsoft doesn’t allow AAD login dialogs in IFRAMEs, which makes sense. But now my add-in doesn’t work on the web.

  • SlowPsycho SlowPsycho (@SlowPsycho) reported

    Internet web experts! I have been asked to provide a Windows Live ID - is this different to my Office 365 / Microsoft Account / Windows login ID?

  • DoctorVive Dr. Genevieve Guenther (@DoctorVive) reported

    @whermany @Apple @Office365 😩 I'm currently downloading Big Sur precisely in the hopes of fixing these issues.

  • tbridge777 Tom Bridge is ready for Christmas Music 🎄🎵🎹 🇺🇸 (@tbridge777) reported

    Suffice it to say that @GoDaddy's engineering team has very lax SLAs, terrible controls, and a support department that is disingenuous at best and user-hostile at worst. Our client's email domain is being held hostage from the Office 365 tenant they're now paying for.

  • tbridge777 Tom Bridge is ready for Christmas Music 🎄🎵🎹 🇺🇸 (@tbridge777) reported

    I have been fighting a GoDaddy Office 365 to Office 365 migration since Friday night and I have gotten to the part of any terrible project that I now question whether or not I should have ever decided to work with computers, or people, or both.

  • kaede_io カエデ@卒論 (@kaede_io) reported

    office365 sign in sita

  • GerryHao Gerry (@GerryHao) reported

    @onedrive I'm using office365 from Samsung galaxy tab s6. usually there's no problem at all, but recently I can't open all my files saved in there.

  • chrisatzinger Chris Atzinger (@chrisatzinger) reported

    @stevegoodman All of our mailboxes are in Office 365. I only have the on-premise exchange 2013 hybrid server because I was told I need it for syncing via AD connect. I don’t need to do anything at this point?

  • althefifth Al Cameron (@althefifth) reported

    @joelrandyblake Agreed this a challenge. Can’t think of a one stop solution for all tools. ERP system. Many good ones out there, and often industry specific. Phocas as an affordable B.I. Tool (highly customizable reports, access to all data) Office 365 for exchange server emails to start

  • harIequiin Daniel (@harIequiin) reported

    William Shakespeare is hands down favourite for my money. He's had the power of Office 365 injected into his arm, Tom's whole gimmick is being able to walk but he can't do that without a stroller. A complete mismatch.

  • Realtor2Go KeepingUHonest (@Realtor2Go) reported

    @greta @AppleSupport Cloud Server based email is the safest and most flexible approach. Sign up for Office365 and run Outlook as your email client on any device including IOS and MACs. Microsoft is far better at handling email than Apple.

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