Xbox Live

Xbox Live Outage Map

The map below depicts the most recent cities worldwide where Xbox Live users have reported problems and outages. If you are having an issue with Xbox Live, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Xbox Live users affected:

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Xbox Live is an online multiplayer gaming and digital media delivery platform. Xbox Live is available on the Xbox gaming consoles, Windows PCs and Windows Phone devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Puebla, PUE 7
Gummersbach, NRW 7
Leeds, England 5
São Paulo, SP 4
Rome, Lazio 4
Mexico City, CDMX 3
Hamburg, HH 3
Milan, Lombardia 3
Manchester, England 3
Kingston upon Hull, England 3
Leipzig, Saxony 3
London, ON 3
Toronto, ON 3
Pau, Nouvelle-Aquitaine 3
Johannesburg, Gauteng 3
Santiago de Querétaro, QUE 2
Bordeaux, Nouvelle-Aquitaine 2
Lindlar, NRW 2
Berlin, Land Berlin 2
Turin, Piemonte 2
Southampton, England 2
Dortmund, NRW 2
Le Havre, Normandie 2
Paris, Île-de-France 2
Ciudad López Mateos, MEX 2
Los Angeles, CA 2
Sacramento, CA 2
Cardiff, Wales 2
Islington, England 2
East Ham, England 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xbox Live Issues Reports

Latest outage, problems and issue reports in social media:

  • Yutyranous Brian Shreve (@Yutyranous) reported

    @PdxInteractive with the release of aquatics on console, are we also getting a fix for the empire creation slow loading and buggy feel when aquatics is finally released? (Xbox series s is what I'm playing on)

  • Roodsp1 RoDD (@Roodsp1) reported

    @GrooveForLife18 @Xbox Hey friend, its not freeze, here i got the same problem, well, i have no Idea why this issue, but its a lag... So, try to open the game and in the main menu Just press one bottom, do not press a lot or repeat... Slowly, and you Will play your game, Hope this Help you.

  • NaterStephanie StephanieHatesMinorities (@NaterStephanie) reported

    A my cat came to fix my xbox 720 yesterday

  • Yobootyhole42 YoBootyHole42 (@Yobootyhole42) reported

    do anyone know how to fix Xbox controllers

  • ps5unban PlayStation 5 Unban Bot (@ps5unban) reported

    I read every line of EULAs and I am 100% confident that my banned machine and my banned friends did not violate them. Both were banned without a persuasive reason from your customer service! I had no issue with #XBOX and #NintendoSwitch for years btw! (3/7)

  • imBergFPS Alex (@imBergFPS) reported

    @EAHelp I am trying to link my xbox account with my EA account since I now play on PC and pay for xbox gamepass and I know it comes with EA play. I try to sign in with xbox but this "connect_error_social_login_failure" keeps popping up.

  • Gypopothomas Thomas Mc Closkey (@Gypopothomas) reported

    @FreakZoneGames Heard this port was terrible, but it better on Xbox? Do they fix all the fog and atmosphere stuff. I've never finished a Silent Hill. Always wanted to get into it.

  • justinperspect Just-in HD (@justinperspect) reported

    @GAMEdigital Time to go public with this. I have been fighting game since June to refund me for the FAULTY @Xbox mini fridge that I returned to them months ago. They are now ignoring my communications and refusing to fix the fridge or refund me!

  • Chani_ZA Chani ☀️ (@Chani_ZA) reported

    Last week I had multiple game freezes and save issues on my xbox that had me worried I would lose my baby challenge save (over 255 babies), and since console saves cannot be backed up, this move was my way of "saving" all the progress I have made over the past +-20 months.

  • stiffpixels KaidotSol {👻,👻} (@stiffpixels) reported

    @RocketLeague ???? Xbox series X crashes are great 👌🏽 especially when you get a matchmaking ban for disconnecting because of the issues the game has. Have done what your support team recommends as a fix and it has solved nothing if anything it crashes more often, fix your game.

  • AStump69 AStump (@AStump69) reported

    If anyone sees this, don't complete the David Montgomery set on xbox one. The game may steal your cards and ea will tell you to wait for the company to fix a issue they know about but haven't made public.

  • AdamHarrop Adam Harrop (@AdamHarrop) reported

    @Alex_m197 The problem is that if it wins and Sony Lower the cost it will force Xbox Apple and everyone else to do the same. Then when people still see the charge is £70 they will realise that companies won't lower the price, Devs and publishers will just take that extra cut

  • CodeAsm_ ＣｏｄｅＡｓｍ 💾 (@CodeAsm_) reported

    @xavierofficials Ow wait, todays 10yo, not when I was 10. Minecraft howto fish farm bedrock, Switch hack for free, Car crash cam, Meme music top 100, How to play Xbox on pc

  • ThomasVideau2 Thomas Videau (@ThomasVideau2) reported

    @VGC_News There is no issue with the cut that playstation takes, everybody take 30%. Now the problem would be that the Ps store is the only way to purchase digital games, kind of exclusivity. On xbox you can buy digital games on other stores.

  • bossshawn247 BOSS SHAWN (@bossshawn247) reported

    @HazzadorGamin The PS5 has been a nightmare generation akin to the PS3 generation for Sony. From chip shortages, to scalper issues, to losing market share, losing money, losing exclusives, losing entire Publishers to Xbox, to now being sued by it’s own fanbase. 🤯 Definitely not smooth sailing.

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