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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (67%)
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Online Play (33%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 St. Catharines |
Sign in | |
 Hamburg |
Online Play | |
 Bologna |
Sign in | |
| Darmstadt |
Sign in | |
 Sydney |
Online Play | |
 Saint-Martin-des-Champs |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Austyn Briddick
(@AustynBriddick1) reported
@playnewworld It’s ******* sad, fix the **** that needs fixed not the random **** a select few ******* care about. Horrendous job devs.
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max mustermann
(@maxmust40479231) reported
@DJBawlzy @playnewworld I like the not working q from event, hard lags in wars, also the not working townboards after opr or arena.. but the drums are nice, if u can play without lags …
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pooface
(@ManicTweetin) reported
Hey @playnewworld a very large sum of the community literally can't enjoy the new event because of this quest bug (About 1/3 of my company) Can we please get a hot fix or official address, this is ridiculous
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Paddlepop
(@LePaddlepop) reported
@playnewworld After opening the cache I didn't receive the 2 pages and now I'm totally stuck - Is there a fix for this?
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Fran
(@Franjvy) reported
@xBlackcat__ @playnewworld Yes, Imo it is more important azoth than 2 quests, azoth impact on all players, quests only for people whos playing event questline and have the issue. Obviously If I can play 1 or 2h per day i will not use it walking arround the map.
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Lord Dogmeat
(@SmitPeters) reported
@hookemhorns7093 @playnewworld Same issue as well. Game freezes and need to end task to recover from it
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Renee
(@rennangel) reported
@playnewworld Would be nice to participate in the event but Quest 2 Maudlinbug Haze didn't give me the reward so I CANNOT DO ANYTHING. There's NO support for in game issues but 'feedback' or forums. Beyond angry 😡
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Bob
(@GASH_Bob) reported
@LiamH6892 @playnewworld Really want to get back into New World, played from release but endgame just seemed broken so stopped playing, how's the updates been?
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Chris G
(@cronos1013) reported
@playnewworld it really SUCKS when the game crashes and then it won't let me login for 20 minutes. Definitely not adding to my desire to come back...
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Kicker
(@TRG_Kicker) reported
@playnewworld Still havnt fixed major issues like not being to refill your azoth with your vials or fricking queues.
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mangyswain
(@mangyswain) reported
@playnewworld just take the servers down and call it quits. your game was a massive failure.
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vaillancourt martin
(@martss25) reported
@playnewworld good thing that they fix stuff ! would be great that all bugs be fixed before new dongeon and dongeon finder next week !
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Mario K
(@GetY0popcornRDY) reported
@playnewworld Stfu and Fix the 🤬game
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Kicker
(@TRG_Kicker) reported
@playnewworld Thanks so much for the server mergers. Love the fricking queue on the east coast. Fix the queue now.
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Paul Mueller
(@Pmueller87) reported
@playnewworld Y'all need to fix the musket, like right now
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B. Sterling Wolf
(@BSterlingWolf) reported
@playnewworld Not really mad... it's a game, but this high end AAA title is so often action packed with bugs, crashes and issues it amazes me. Outside of that, cool world, crafting and seems like it's going in the right direction, but could use a lot more stability in its product.
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B. Sterling Wolf
(@BSterlingWolf) reported
Man I really love @playnewworld more than I should. What I don't love is being less than a minute from an OPR win, dealing with a Lumberyard crash message, a queue to get back into game and a likely penalty for abandoning my match based on the crash.
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Ross martin
(@aftershock0007) reported
from
Campbell River, British Columbia
@playnewworld have you fixed the issue on step 2 of the quest line in regards to the missing or not having the music pages when we go hunting for the swarms to play to them
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Gavin
(@bobjobob24) reported
@gathoderiz @playnewworld It's not broken. You have max repair parts.
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JualarGG
(@JualarGG) reported
@playnewworld Hey friends, please, can you repair the issue with the Azoth that does not disarm, it is hindering mobility in the game @AMZNGameStudios
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Israel Alejandro
(@gunaguru23) reported
@playnewworld Can we get a fix to the Azoth bug? There is a lot of people including myself that cant enjoy the event since Azoth Vial is needed to get the premium tokens... or at least bump the drop rate on the Enchanted Aeternum Sturgeon Fishbone while you do the fix.
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Ryan Lethbridge
(@kingman1991) reported
@playnewworld How about fix raids for matchmaking and don't have to wait around any more
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Austyn Briddick
(@AustynBriddick1) reported
@playnewworld So you spend time fixing random **** but azoth, being a big key to the new update with crafting etc is DISABLED?Because people are idiotic and can’t just deal with not quick salvaging?It’s been a day fix the ****. It’s embarrassing when people try giving credit for work you do
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SUNSHINE
(@starufal) reported
@playnewworld i just want to know when u fix salvaging azoth issue :(
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Kathy Roosa
(@KathyRoosa) reported
@playnewworld @denitrifi Love the game but you overdid it on the last server merge. Now I can't ever seem to get in. So frustrating --on Orofena we have been basically full for days. Please fix!
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Krutik
(@KrutikMorekar) reported
@playnewworld Please fix random freezes
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Austyn Briddick
(@AustynBriddick1) reported
@playnewworld Is your team just circle jerking the major problems? “Oh let’s not worry about azoth let’s fix a music sheet!”
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Jjj
(@Jjj38936144) reported
@playnewworld im not playing it until they fix outpost rush, ive got 3080ti and in open world 130fps, in outpost rush 60-80 and in busy fighting 20-30
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Sir.Indica420
(@Sir_Indica) reported
@playnewworld Oh gee the game is still broken go figure
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beltrAn
(@beltrAnctz) reported
@playnewworld Can please solve the problem of massreports at SA server? i am the principal content creator at twitch on SA server and i always banned because your system don't analyse nothing only ban with reach X reports. @playnewworld