Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Some problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
July 12: Problems at Reliance Jio
Reliance Jio is having issues since 11:50 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (65%)
- Wi-fi (15%)
- Phone (9%)
- Total Blackout (7%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Morādābād, Noida, New Delhi, Raurkela, Pune, Hyderabad, Kolkata, Imphal, Chhindwāra, Nagpur, Jamshedpur, Delhi, Mumbai, Bengaluru, and Sūrat.
| City | Problem Type | Report Time |
|---|---|---|
 Morādābād
|
Internet | 3 hours ago |
|
Noida
|
Internet | 4 hours ago |
|
New Delhi
|
Internet | 4 hours ago |
|
Raurkela
|
Internet | 5 hours ago |
|
Pune
|
Internet | 5 hours ago |
|
Pune
|
Internet | 6 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
-
Ganesh Aiyar (@aiyarg) reported@JioCare Can someone call me from the customer support team or update my data package since the pack is renewed instantly. My internet is still not working
-
Meghana (@maggisur13) reported@JioCare I hope you’re doing well bcoz my home Internet has been out of service from past 5 days. When do you think it will get reinstate?. Don’t overlook this complaint and do a good job. Done with your negligence in responding to our issue.
-
Sahil Sinha (@sahilsi67756516) reported@JioCare @reliancejio @jio_fiber I applied for relocation 5 days back. Device is already picked up. Now calls nothing total silence regarding connection at new place. Tried reaching helpline. Very bad response. No one cares for you from JIO, i guess Pathetic experience
-
dibya kishor gahir (@dkgahir) reported@JioCare Hello Why? you are not giving proper service low speed issues facing from 6 months Repeatedly complaining about it i have paid one year extra payment to get one month extra but your service is very poor if not refund immediately I will do a mental agony ,harassment case als
-
vishnu poddar (@VISON2233) reported@reliancejio why is your connection so pathetic no connectivity since morning, trying to reach your local agents, even their numbers are unreachable, seriously such disgusting service. Few hours of downtime is still acceptable, who will refund me for my no connection entire day
-
Rushabh Doshi (@rkd_97) reported@JioCare @JioCare Regarding reference number SR00003APY9F, I require a resolution by the end of the day or a full refund.
-
Deep@gmail.com (@wpultimate) reported@JioCare What a terrible management of jio care. Till issue not solved then also while call with executive then she said if want to cancel connection then give me id proof details. It means jio care don't want to solve issue. What a shameless broadband service.
-
TonySrk (@Tonysr3K) reported@JioCare @reliancejio I raised service disruption tickets twice today, yet there has been no resolution. The assigned technical engineer, Mr. Balakrishna, was supposed to visit but neither showed up nor responded to my repeated calls.
-
JioCare (@JioCare) reported@HARSH8264 @reliancejio Hey Harsh, we do understand your concern. 🚀 DM us your Jio number, alternate contact number, name of websites/apps you faced difficulty accessing, handset model that you are using and address where the issue is faced (house name/number, floor number, street name, (1/2)
-
Yogendra Sagar (@yogendraJPsingh) reportedMy Jio Fiber connection (number 1205262917) has been down for four days. I have spoken to and chatted with customer care 20 times. I have even received calls from 10 Jio employees, yet no one has shown up. I am appalled by such terrible service from @reliancejio @JioCare
-
Amit K (@AMIT97120) reported@reliancejio Despite repeated complaints, I'm still getting unusable speeds, and customer support keeps sending the same copy-paste responses instead of providing a real solution. Why should customers pay in advance for a service they can't properly use?
-
Mayurdeeep Kalal (@KalalMayurdeep) reported@reliancejio @JioCare but the issue still persists. I have an important online exam tomorrow. Kindly treat this as urgent, perform a remote line check, and arrange an engineer visit as soon as possible. Your immediate support would be greatly appreciated. #JioAirFiber #JioCare
-
Dheeraj Talwar (@TalwarDheeraj) reported@prakharashukla @JioCare Today is Day 3 of this unresolved issue. Instead of fixing the original complaint, they’ve created yet another escalation request and pushed the resolution to tomorrow—if they decide to act on it. At this point, it feels like they’re managing tickets, not solving customer problem
-
Azhar khan (@Azhxr_khan) reported@reliancejio It has been two days since I submitted the form for JioAirFiber installation in Handwara, Kashmir, and I still haven’t received any update. Please confirm clearly will you install the connection or should I go with another service provider?
-
Souvik Nag (@souvik_shinu) reported@JioCare @reliancejio My JioFiber has been down since yesterday. Complaint SR00003AW3DR was scheduled for resolution today, but no technician visited and no update was provided. This is unacceptable. Please restore my connection immediately.
-
Allaboutcharts - Bharat (@Allaboutcharts1) reported@reliancejio @JioCare @jio_fiber Service ID - 778740756939 - since past 3 days internet is off.. though its on in the next office.. have been trying for someone to come .. no one is responding .... how can someone trust you .
-
#Sufi-92 #KKR (@ShekhSufi) reported@JioCare Complain Still Not Solve Such an Useless Service And When Try to Connect With Service Center Through The Cut The Call In Between Will make sure in my Group no one Buy an JioFiber @JioCare @jio_fiber
-
Er azharuddin Ansari (@itz__ansari) reported@JioCare Internet not working 9373768797
-
rushabh (@quantsiquence) reportedHi @JioCare my jiober is dead again in the same week. Can you pls help. Thanks.
-
V.Rocks (@Vismay81) reported@reliancejio @JioCare @AirtelXtream Jiocare, you are scheduling service engg visit after gap of 5 days for disruption....is this the level of service you are offering to mumbai customers having 100mbps connection? There is no way to call or speak to anyone...just rubbish bots.
-
Raiyan (@reyanlari) reported@JioCare @JioCare worst service you are giving Give me your customer care number I need to talk to them
-
Yohith PG (@yohith_pg) reported@JioCare @reliancejio Can I get the Number to Port from @tataplayfiber to Jio Broadband. What is the Number to Port from another Wifi Network to Jio
-
Shilpa Kidambi (@girl_gadot) reportedDo you eat dung for food? Is that why your brain doesn't work! Shameless unprofessional idiots wasting everybody's time. If you are not fixing this today, I am shifting to @JioCare @airtelindia
-
Giરીsh નેgi (@girishnegi5) reported@reliancejio is looting people in the name of relocation of fiber connection. First they take relocation charges and then do not relocate the connection not refund the money back. This is pathetic. In the name of customer service AI CHAT BOTS ARE COMMENTING.
-
JUSTICE FOR ALL (@FIGHTvINJUSTICE) reported@JioCare @reliancejio @jio_fiber When should I pay my bill. While you could not provide service since 18th June 26.
-
Rajkumar Jha (@itsraaj_jha) reported@JioCare @reliancejio @jio_fiber dear team Despite raising multiple service requests, making numerous calls to your customer care helpline, and sending previous emails, my issue has still not been resolved. To make matters worse, not a single engineer has visited my location.
-
Raghu Bajaj (@raghubajaj) reported@JioCare I appreciate the response Yashoda, however, is the problem being rectified?
-
ran-dom (@the_rookiest) reported@JioCare its been 02 days that the jiofiber wifi is down. No resolution, engineer keeps changing
-
PJ (@thissidepj) reported@JioCare It has been more than 24 hours since I requested a service engineer visit for the replacement of the Jio AirFiber unit, as it suddenly caught fire, but no engineer has been assigned till now. I am unable to use the internet. My service request no. is SR00003AUA93
-
Piyush A Burde (@Piyush_Burde90) reported@JioCare @JioCare as technical issue with providing addition setup in my building confirmed by local tech team. Request to get it resolved been 5days since connection request and payment done . I have been previously customer of jio fiber, Not expecting this kind of response/service