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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Problems in the last 24 hours
The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Roku users through our website.
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Sign in (31%)
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Crashing (29%)
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Playback Issues (22%)
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Buffering (14%)
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Video Quality (4%)
Live Outage Map
The most recent Roku outage reports came from the following cities:
City | Problem Type | Report Time |
---|---|---|
Soddy-Daisy | Video Quality | |
Sebago Center | Crashing | |
Ironwood | Crashing | |
Los Angeles | Playback Issues | |
League City | Crashing | |
Merrill | Playback Issues |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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JL Stock
(@jlstock_james) reported
@MatScouts1 So was he fired or did he quit? I still like @MarkSBader and @SpeyWrestle but other than that…very amateurish production quality and now Flo in ROKU isn’t working/loading
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JohnBoko
(@JohnBoko12) reported
@TSN_Sports The live channels on your Roku app isn't working, I uninstalled and reinstalled the app, sign out, sign back into my account, restarted my internet router and it resolve nothing, please fix it.
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Maggie Farris
(@magfarris) reported
Hey @netflix pleaseeee help, Netflix won't work on either one of my Roku tvs but Hulu works fine. Other devices connect fine. I've reset EVERYTHING multiple times. I just wanna watch #DeadToMe. I tried to live chat but nobody replied. Help meeeeee
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Just Me.
(@skiswm) reported
Sharing again-if you're a DirecTv legacy satellite customer, you can now use your login credentials to stream D* on their app on your mobile device or AppleTv/Roku/Fire TV. Local channels are for whatever region/DMA you're in at that moment.
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Dan Ramos
(@DanRamo07555230) reported
@ThomasConnorsJr @Roku @hbomax I don't need to reboot my old CRT TV, my toaster doesn't crash, and my fridge doesn't freeze--at least not like computers do. Physical media will always remain more reliable and trustworthy than streaming and temporary licensing to view masquerading as ownership.
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Angela
(@madcatdisease) reported
oh i do have a solution? it plays on the iphone app. maybe just roku broken?
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MEAD The 4K💿 Master (Tom Connors)
(@ThomasConnorsJr) reported
@GaryAmbrosia @Roku @hbomax Just sucked it up and watched it and reduced quality on my Xbox
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Tiason
(@Tiasons) reported
Roku Tv customer service is terrible.
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Damon Fizzy␌
(@deefizzy) reported
@_jacylynn_ @netflix SAME!!! been having this issue since last night. are you using a roku by any chance? I think it’s an issue with Netflix on roku tvs because apparently it works on everything else.
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D's Anonymous Tell All
(@DeezThreads) reported
why did I just get a new roku that was working perfectly fine a few days ago now I’m having connectivity issues, which is the reason I even bought a new one. My router doesn’t need to be reset for the 1,000th time #rokusupport
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John Dickson
(@diodedude17) reported
@TomCottonAR That won't work for androids, they still have Google. Iphones are phones controlled by Apple, unlike androids that are customizable pocket computers. I like Apple, and watch my Apple library through my roku.
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Rheill ✨ NaNoOhNo
(@Rheill) reported
@Hope_incarnate Before twitter sinks, I wanted to tell you: I had a dream about Roku once. I was tanking (struggling), and we finally got through the duty when I saw him. "Is that THE Roku de Borel? Seeing me do such a terrible job?! I'm so embarrassed." And then he left before I could say Hi.😔
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Alan
(@Alan79731494) reported
@netflix having issues loading ep 1 season 3 of dead to me. Every other episode is fine though ep 1 loads for 25% then freezes indefinitely. Help! We're watching on a Roku
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Elle Jones
(@ellej0nes) reported
Does @Roku TV ever work?
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Jane Lane is going down with this ship
(@NYJaneLane) reported
Ever notice how the remote to your cable box sucks? They're universally terrible, especially compared to a Roku/Firestick/AppleTV/Chromecast, etc. I remember reading once that it's because cable co's are almost all local monopolies with no competition.
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Breana Don't Wanna
(@bremoonprincess) reported
@Roku @TheRokuChannel please do something about your volume leveling for your commercials. They just boom in. Are you trying to blow out our eardrums? If you fixed this issue less people would die from heart attacks and those suffering from PTSD would live in peace.
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tk
(@pictaker23) reported
@JulzLivetweets @foxnation It is not working on the Roku app. Everything has a Play button except this.
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Hazel the McWitch
(@HazeltheMcWitch) reported
@itvhubhelp hi guys am watching itvx on Roku Hisense TV, subtitles kicked in but no S icon to turn off next to the play rewind ff, they driving me potty actually can you help? Turned them off on my phone app hoping it’d transfer over to TV but no!
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Callum
(@callum_vol) reported
NFL on Prime is such a hassle. You gotta find the Roku remote, search for the app, login, find the game, let it spin and buffer forever, and finally be able to watch Downing cost you another game. And oh yeah you have to sit through the commercials or start the whole process over
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Korena
(@_hellokorena) reported
@hulu_support @ScottJHulsey It doesn’t work on any of the devices. Apple, Samsung, Roku.
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Krazy Joe Adventures
(@krazyjoe) reported
It’s playing on my phone and desktop but not my Roku. I checked and episode 2 of season 3 plays without any problems
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FOREVER FINER
(@_ForeverAleza) reported
Soooo roku really won’t let me login to Hulu without logging in to Disney plus wtfffffffffffffff
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Josh Adkins
(@JoShadMetal) reported
@NBA really need to work on their app. Can't get it to load on Roku TV or PlayStation. Works on my phone but c'mon, man. Lol #getittogether #cleanitup
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Smitty Werbenjagermanjensen
(@ExpendableBeard) reported
@RokuSupport Todays error was 100% Roku though. Started watching the Weird Al movie and was actually enjoying (despite groaning that it’s on the Roku channel). Checked the time left and the toolbar never went away. Tried backing out and the entire app glitches and I couldn’t finish.
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Chris aka Blackdog
(@thebl4ckd0g) reported
I even tried setting the new Roku Express to 720p instead of auto. Tried all HDMI ports. Tried better quality HDMI cable. Tried putting USB power into a block instead of the TV. Nothing is fixing this poorer quality graphics. Anybody else have 1 with similar issues? :( (3/3)
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Chris DeMott
(@CSDeMott) reported
@adater I had this problem in reverse with Showtime, which I sub’d through my mobile device but couldn’t get through xfinity. When I signed up through Xfinity, I was charged again. My solution has been Roku. It takes the mobile sub. P.S. Evoca has been a god send for the non-Roku
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Gary Ambrosia
(@GaryAmbrosia) reported
@ThomasConnorsJr @Roku @hbomax Were you able to solve the issue?
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MP I'm too sensitive for your replies
(@mpceddington) reported
@foxnation Patriot Awards PLAY LIVE is not working from ROKU!!
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🦋STACIA🦋
(@stacia_vandi) reported
@tampa_npa I don’t have smart TVs. I bought Roku streaming devices for my 3 TV’s. I will figure out with the help of my friend Glenn
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나쁘지 ☆ IA
(@nappeuji) reported
@DisneyplusphH please do add disney+ on roku! my roku has a channel of disney+ but it says its not available in my region. please fix ittt 😭