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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
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Website Down (46%)
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Errors (30%)
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Sign in (24%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Tlalpan |
Website Down | |
 Swindon |
Errors | |
 Vauvert |
Website Down | |
 Montevideo |
Errors | |
 Hamburg |
Errors | |
| Dreux |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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Drew Lipps
(@DrewLipps) reported
@yonodactyl @IansTechYT The iPhone 13 pro max I got has a faulty front facing camera out of the box. Tried servers restores, restarts, iOS 15 refresh working with an apple rep etc.. rep is confident it’s a hardware issue and I have an appointment at an apple store tomorrow.
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Profile Name
(@SOMEARCHANGEL) reported
@SueCav421 Apple products run hot. Assuming video cables running hot. Just seen in a few forums that is a long standing problem. I suspect circuit boards are not thick enough to dissipate therms to withstand heat over long periods of time. Have you taken it to the Apple Store ?
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Paper Tank
(@Llyud1996) reported
@BuccoRoth Known Issue already as it seems. I was in an Apple Store today and all of the Demo Devices they have in Store show the same behavior. I guess they will „fix“ the transition between the lenses soon
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Sean
(@seann_michaell) reported
@ATTHelp hi there—it’s a bit frustrating when you’re able to place an order for a new device and the Apple store seems to have issues processing it through as your severs won’t connect and keep failing. What gives?
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Timothy Lin
(@timothylin) reported
Went back to Apple Store and got even more issues. Apparently due to the @ATTHelp online cancellations that I did not request, there’s a trade-in approval that blocks Apple Store to check out. Told to return on Tuesday and try my luck. seems like I am testing a lot of edge cases
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ray 🔞
(@bisexyloki_nsfw) reported
@coleslawslut ipad dont charge no more :( gotta go to the apple store eventually to fix its been like 3 weeks got damn
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Redz
(@Ayo_ItzRed) reported
@RickestDonut @FaZeClan @TimSweeneyEpic My man Apple store has been around for over a decade, with the same rules and there’s thousands upon thousands of apps in it. ALL companies following the rules Apple has with no problems. Epic got big and got cocky and now they are ******. Simple life 101
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jessica ❤️🔥🍃
(@jessssicaof) reported
Having to be at an Apple store because of technical problems the day the new iPhone came out is…….. awful horrible gonna send me into a panic
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Mike
(@bigmickt) reported
@LondonCRiver You take it to the Apple store where they tell you nothing can be done, just as they do with any other problem. Then you give them a crazy amount of money for a new iPhone. 😖
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Duncan Anderson
(@duncsand) reported
@julianharris My order was placed within 2mins of pre-order opening! Also, I used the Apple Store app, rather than the website. Historically I’ve found this is less susceptible to slow-downs at busy periods.
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Jeffery 🔱est
(@BlakkHammerJeff) reported
@BEEncredible @AppleSupport Yeah Apple support don’t know nothing about nothing. Ima go to the apple store today and see if THEY can fix it! I’ll let you know if they can
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Sammo 🏳️🌈
(@SamTetangco) reported
And @Apple fail. They won’t help you. I know someone paid good money to buy this watch and likely they want it back. But the Apple store refused to help me track them down (go to the police they say…). Pretty disappointed. Why did I ever think apple cared?
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George
(@GeorgeEvanRose) reported
@stroughtonsmith Maybe they could be low key beta testing the tech for the port-less iPhone. Maybe they’re rolling out new diagnostic and trouble shooting methods with the tech to apple store techs.
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elle mundy
(@exchgr) reported
tried an iPad mini 6 at best buy (apple store had a line down the block) and i definitely want one
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Trevor C
(@TrevorCosson) reported
MacBook dropped at the @Apple Store. Now have three hours to kill in Brighton whilst they hopefully fix it! 🤞
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Ashton No Kutcher
(@QueenofPink_87) reported
I’m a little annoyed. I wanted to go to Sephora. I said ooh I can go to Sephora when I go to apple because it’s like 2 doors down. But I wasn’t going to that particular apple store, but then last plans changed and I was however, when I went to apple I then had to go to Verizon so
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Slayer of Darkness
(@miamiheatcoachJ) reported
@Wuddles87 And price keep going down. Hey maybe try the apple store instead
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Richard 🐎
(@rich_t96) reported
@hayjohnsn @ijustine Battery life isn’t a problem if your not constantly on your phone and check your battery life if it dips below 80% you can pop into an apple store and for like £70 they replace the old one with a brand new one so it’s like you have a brand new phone again
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Sam M
(@SamuraiMistry) reported
@DrewLipps I had this issue with my new iPhone 12 Pro when I first got it. It had something to do with the camera. I gave it to the Apple store and they fixed it in a couple hours
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Krzykat
(@Krzykat) reported
Feeling frustrated…too many long days at work so I was looking forward to a present today. I ordered a new iPad which was supposed to be delivered today, but UPS had some mechanical problems which means I won’t get it until Monday.🥲 coulda picked it up at Apple store-crowds👎🏼
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clem loves lyssie pissie ◡̈
(@zaynsmymoon) reported
lmao i got depressed and watched shameless for a couple hours after the apple store was too busy to look at my broken phone
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shay🔥
(@shayforlife_hi) reported
My phone is broken 👍🏼 and about to die Apple Store run today maybe
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Kyle Ramirez
(@KylethePhoenix) reported
Thanks #verizon for wasting my time driving out to the Apple store to pick up my phone and can’t now due to your outage….
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Junior diaz
(@Juan15617069) reported
@TheArtOfWar6 Only way is apple store with ur login info
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Jason Gurwin
(@jasongurwin) reported
@drbarnard I had this issue when my iPhone died. It even makes it impossible to schedule an Apple Store appointment (if I didn’t have a Mac).
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Jason Madrigal
(@j1madr) reported
Went down to Apple Store today trying to reserve to get the new iPhone 13 Pro Max so i could trade my current 11 Pro Max and they ran out of stock 🙁 They only have the Pro and the regular 13 and 13 mini at the moment in stock
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harpsikord
(@_Harpsikord) reported
@VZWSupport Hey! My boyriend's mom is trying to get her new phone attached to her account, but your comms with the apple store are down. They're gonna be there for hours waiting at this rate, can you guys do something about that?
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Frank Isles fan 4ever
(@FrankTic3) reported
@MuscatelloTori That doesn’t sound good. You may have to take it into an Apple store. Or you can hook it up to itunes and reload the software. I don’t have any of those issues. Sorry to hear! :(
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KING👑
(@_IKENNA_) reported
I would have to wait a month to have this phone delivered…I rather not. I’ll wait a couple of weeks and see if the craziness dies down and I can go buy it at the Apple store
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Karen frush
(@karen_frush) reported
@AppleSupport Just waited 50 minutes in Apple store, told can’t take phone due to Verizon. Quite sad that Apple is letting down in its own store on launch day.