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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Problems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
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Website Down (53%)
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Errors (33%)
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Sign in (13%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Website Down | ||
| Sign in | ||
| Website Down | ||
| Errors | ||
| Website Down | ||
| Website Down |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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Nichole
(@1HollywoodBelle) reported
@Apple Went to the Apple Store to have you fix my computer and they Threw it away. No getting it back. #MacBookPro #moneydownthedrain
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Collectifission
(@collectifission) reported
@LLBroadwell This is a problem, but not wholly due to the manufacturer. It may be an unpopular opinion, but I recently had the battery in my iPhone 11 replaced after 3 years of service. I did it at the Apple Store and it was a fine experience. It’s not as if you can’t, most people just won’t.
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thicky bricky w the sad eyes
(@notabricky) reported
Ahhhhh my left airpod isn’t charging but my ex bought me these. Can I still go into an Apple Store for them to fix it? 😫😩
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Pilliam (Real Luanda Henriqué) III
(@mvrcovd_ishim) reported
Yo how much does it cost to fix a MacBook Pro computer screen at the Apple store?
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DStv Nigeria
(@DStvNg) reported
@profedozie With MyDStv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you. -Bola057
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Kelly Bergin
(@kellybergin) reported
Having issues with my Powerbeats Pro pretty much since I opened the box. I love them so much when everything is functional. But so often only 1 bud connects or only 1 charges or it stays connected even when locked in it’s case. Think I have to go to the dreaded Apple Store.
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Sai Krishna
(@Nsk6124) reported
@flipkartsupport The issue was solved & warranty was updatd but i got clear confirmation from the apple store that my product was used before.& I don't want to raise this issue &compromise myself not only myself even with my frds not buy any of the product from Flipkart @Flipkart @flipkartsupport
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Bravo Six, Going Dark
(@AyaanMAG) reported
@GreenTextRepost It's not just planned adolescence, that's more done on the software side. There was one youtube channel that took a MacBook to an apple store and they said they couldn't fix it, they took it to Louis Rossman a right to repair advocate he fixed it quickly, it was a soldering job.
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Ms. Real Marie
(@real_marie) reported
@IamNinoBlanco_ I fixed my mom's iphone and my play Aunt and Uncle's ipad. Sometimes the connectivity issue for charging can be solved by buying a new charging cable. And no, you don't have to get one from the apple store. You can get an approved one from TJ Maxx or Marshalls.
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🦍
(@j3rry_____) reported
wasted an hour of my time driving to best buy tryna fix my brother phone just for them to tell me in 3 minutes to take it to the apple store #lmao
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DStv Nigeria
(@DStvNg) reported
@Wuraola001 With MyDStv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you. -Bola057
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DStv Nigeria
(@DStvNg) reported
@OlabowaleE With MyDStv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you. -Bola057
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Sverde Capital
(@sverdexyz) reported
@guadimon @notashenone I have downloaded this app on the Apple store... I'm using it right now for my 5gb hdd drive. It is quite simple but there are some things I don't know how to do that you need to do.. I have installed a bit of OSX, but I've been having issues making it work.
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Kane Valdier Gaming
(@kanevaldier) reported
@bitwitkyle Well your first problem is that your in an Apple store, soooooo....best of luck to you.
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Sai Krishna
(@Nsk6124) reported
@flipkartsupport The issue was solved & warranty was updated but i got clear confirmation from the apple store that my product was used before.and I don't want to raise this issue & compromise myself not only myself even with my friends not buy any of the products from @Flipkart @flipkartsupport
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Gonzalo Siddig
(@GonzaloSiddig) reported
from
Buenos Aires, Ciudad Autónoma de Buenos Aires
@AppleSupport I live in Argentina and here we do not have an official Apple Store to take the product to be repaired. It is enough to read the user forums to realize that it is a general problem and it does not happen only to me. It is unfortunate that the battery stop working after 2 years.
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President of Girls who say Bruh
(@JAM14531) reported
@GreenTextRepost So many of us have had identical experiences lmao. Years ago the loud speaker on my iPhone had died, went into an apple store to get it replaced and was told it could take 2 weeks and cost a few hundred. Mate took me down stairs to a phone repair store, 20 minutes and $50
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🖤🏁
(@danativeblood) reported
When it comes down to Apple Store games, they need to bring zombie farm and trade nations back. ASAP!
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rajiminhas
(@rajveersminhas) reported
@AppleSupport, why Apple Store App doesn’t have India Listed in the drop down Menu when Apple Store Online is available. Is it simple slip or some Governmental obstruction??
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Jay Rose
(@Mr_Brosenbaum) reported
@GreenTextRepost This just happened to me with my iPhone X. Went to the Apple Store to get the screen replaced for $300, and they refused to service it because of a dumb serial number issue. So I went to some shady 3rd party repair shop who did it for $150, and looks brand new.
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Just Molly Art 💖
(@justmollyart) reported
@GreenTextRepost i went into an apple store to try and fix my laptop and they told me the IO board was broken but they couldn't replace it because we replaced the battery ourselves, and that we should just buy a whole new laptop. we just got a new IO board for like $50 and did it ourselves smh
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Teddy
(@teddy3web) reported
@0xr2_ @MattMeek_NZ Ok so ASM’s playable soccer game AIFA has been delayed mostly because of FIFA, the governing body of soccer, but also because it took longer than they expected to develop. And now it’s ready but there are issues with getting it on the Apple Store? Got it 🙌
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Amazon Help
(@AmazonHelp) reported
@HemaniPriyank We are sorry to learn about the issue. Kindly get in touch with certified Apple Store to check the authenticity of the order. Also, please don’t provide your order/account details as we consider them to be personal information. Our Twitter page is visible to public. -Nathaniel
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KY🪓
(@Srt_Fidge) reported
@TheGreatMondini @BlckLung On Bz now you won’t find one teenager down there smfh they even took the candy Apple Store away 🖕🏾
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Jody LeCompte
(@jody_lecompte) reported
I could throw my MacBook off of a bridge with no backups, go to the Apple store, and be productively doing my job within 30 minutes of swiping my card. There is value in this that folks outside the Apple ecosystem, imo, have trouble understanding.
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Tom Wright
(@talltomwright) reported
@testamentonline I had the same problem with my 2016 macbook. Apple store replaced it for me for £200, and it now works fine. Can't guarantee they'll have the parts for a 2012 but worth a try. Did mean not having it for a few days though.
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andrewhinton is on the fediverse 😷
(@inkblurt) reported
My 2015 MBP is evidently incapable of Zoom without lots of issues. Off the the Apple Store.
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skeleton man
(@MKupperman) reported
@gucky that's great! i ordered a new laptop a couple years ago and after a month i was like "i don't want it, it's already been too much trouble." Never arrived. Anything after that we've gone to pick up at the Apple Store
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Zene_Fox
(@Zene_Fox) reported
@NianticHelp @Andrew71162440 Having same issue. Tried the above steps, and even logged in and out of Apple Store, reset device, and changed network settings. Using Iphone 12 on latest update (iOS 16.3). Shop was working before the Spotlight Hour local time.
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Ecrir Twy'Lar (EVE Online) Broven/Dunnir (WoW)
(@twylarecrir) reported
@bitwitkyle I bought an iPhone for one of my kids recently. First we went to an Apple store. After we got the run around there we went to Best Buy and had no issues.