Is Apple Store down?
No problems detected
If you are having issues, please submit a report below.
The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
-
Website Down (41%)
-
Sign in (30%)
-
Errors (30%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 London |
Errors | |
 Santa Cruz de la Sierra |
Sign in | |
 Ashburn |
Sign in | |
| Kansas City |
Sign in | |
 Hamburg |
Errors | |
| Dallas |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
-
Erin
(@erinradar) reported
i drove an hour to the apple store on my one day off just for them to tell me i made the wrong type of appointment so now my day is wasted and my laptop is still broken
-
Scorpio’s Groove 🕸
(@BriBreIsHerName) reported
I wonder if i can fix this watch myself?? I don’t want to go back to the apple store 😭
-
Mark
(@MarksTechSpace) reported
@chadptorres @Verizon Yeah see I should’ve kept my pre-order that was paid in full, but due to me not being able to get on the AppStore in time, my delivery date showed October 10 through the 18th. And you know me, I am impatient AF. I paid $800 down cash And $80.73 tax at the Apple store.
-
Michael 🚭🏊🏼♂️🚴🏼♂️🏃🏻♂️
(@Smoker2Ironman) reported
Random tip. If you bought AirPods Pro before October 2020. It’s probably worth booking an appointment at an Apple Store. They have a service programme running. I got both of mine replaced FOC on Saturday as they had a fault and I only knew of a problem with one ear.
-
Gavin Durbin
(@ME1223D) reported
@Drnksinatra @appltrack You typically see more of them though than a average consumer. Because they might say something but not a lot of people are going to see if they say something about it Most people will just go to the apple store and have the swap it out for a new one or just fix it
-
hyejuvias
(@hyejuvias) reported
manifesting this apple store can’t fix my face id so instead just give me the new 14 pro :pp
-
OngachVillan
(@OngachV) reported
@jacintakangthe1 @KCBGroup App is not working, updated from Apple store and it keeps on crashing
-
Pixar Daddy
(@King__Julianx) reported
Hey @Apple I pre ordered my iPhone 14 pro like as soon as preordering began and it’s not getting here till Oct 10-17?? What’s the point of preorder? Should I just drive down to the Apple Store in salt lake to buy it and just cancel my order? I’m annoyed
-
Vaig
(@officialvaig) reported
@verge I bought a 13 pro max and my camera was giving me problems. Was in the Apple Store And a lot of other ppl were in for the same issue….personally feel like they are rushing these phones out to fast
-
Himanshu Kumar
(@i_himanshukr) reported
@RamilGKnows The screen started malfunctioning after ios 16 update, Apple Store suggests changing the screen! @Apple @AppleSupport Please rectify the bug issue, the screen is fine.
-
Molly Elizabeth Blake
(@MollyBlake13) reported
@blakerobert20 is released from the hospital! He is at the Apple store because he somehow locked his phone. They need to reset it, so he is beside himself that he may lose all of his Twitter feed. I told him he can just login when ready and that should be okay! 🤠
-
🍌nana✨
(@Amoooonnnii) reported
I’m finna go raise hell in the Apple store because *** why is my MacBook broken?!
-
LAKSHMI MAHESHWARI
(@LAKSHMIM06) reported
@AppleSupport i dint get any support from your team for my i watch.. I have raised issue during warranty period and intentionally unicorn store dint do anything..now warranty is over and apple store is charging INR 36000.. Worst support and customer retention..
-
🇺🇸🚔Zak🚔🇺🇸
(@USAF_oif_VET) reported
I don’t know why it’s so difficult to just get an appointment for an Apple Store to fix a phone. It’s so damn annoying.
-
Dane Berryman
(@Dane_Berryman) reported
@SnazzyQ I don’t follow your logic in Australia AppleCare for an iPhone cost $269 for two years plus a $45 deductible for a broken screen that’s a minimum of $314 not to mention alot of people in the world, live nowhere near an Apple Store . A case and a screen protector seems sensible
-
lauren
(@laurenxodonnell) reported
i’m happy to report that instead of taking my computer to the apple store since it wasn’t turning on i just waited a few days for the problem to fix itself and it actually did 😌 miracles happen everyone
-
Andrew MacKenzie
(@andrewmackenzie) reported
Went home with old phone and no cell service. Set phone to backup to external drive overnight. Failed. Went back to @Apple store. Asked them to hold the phone one more day. Different employee said no problem, she’d relay the message. Went home and successfully backed up.
-
Da Lil Mermaid.
(@StillSipTheOG) reported
Have y’all seen the TikTok videos of the girl that was dancing in the Apple store? Down bad.
-
Mitch Watts
(@mitch_watts) reported
I made the grave error of visiting an Apple Store to play with an iPhone 14 Pro. My phone now feels so antiquated. (the Dynamic Island feature is fantastic, btw)
-
Andrew MacKenzie
(@andrewmackenzie) reported
Went home with old phone and no cell service. Set phone to backup to external drive overnight. Failed. Went back to @Apple store. Asked them to hold the phone one more day. Different employee said no problem, she’d relay the message. Went home and successfully backed up.
-
Irish Kathy
(@IrishKathy6) reported
@Jhinster1 The Apple Store had a line out the door, down the mall hall, waiting to get in. I don't think that one is dropping any time soon.
-
Shield Maiden 💪🏼
(@shieldmaiden0) reported
Finally fixed my Apple Watch myself! I had the snake of death error, took it to the Apple Store & not only did they waste 3 hours of my time but also said they could not fix the error in store telling me the cost of it would be $300. Thank you Reddit and YouTube.
-
PG
(@__PGB) reported
I swear imma shove this phone down somebody throat soon as I get to the apple store.
-
lae 🐱🔪(redesigning)
(@Beast_lae) reported
@MordecaiFlame Try that I mean technically if you go to any apple store you should be able to just say I’m a college student with no trouble or go online and order it. You get free AirPods too.
-
toni with an i
(@gominimom) reported
@MelissaFurman03 @AppleSupport this worries me a little bit… my 14 pro is getting delivered this week and i’m hoping it doesn’t have these problems 😬 bringing it in isn’t a great option when the closest Apple store is over a 2 hour drive. but i really hope yours gets fixed!
-
/home/dave
(@thetechtokham) reported
@kakarot9911 @Neil_Sarg Agreed. I will note, however, that transferring my eSIM from one phone to another on iPhone 14 launch day was not smooth. I had to go to an AT&T store (thankfully in the same plaza as the Apple store) and have them issue a new eSIM. I'll chalk that up to new tech jitters.
-
Andrew MacKenzie
(@andrewmackenzie) reported
Went back to @Apple store today. They sold the phone to someone else. Employee tracked down other employee I talked to yesterday. She claimed she had no idea who I was. I asked to order another phone in store. Couldn’t get financing deal without a verification txt from T-Mobile.
-
VN_STREAMING
(@vn_streaming) reported
3. Scroll down and find VN Streaming 4. Enjoy 24-hour VN content. Around the world: 1. Visit Google Play Store or Apple Store. 2. Search for the Enterprise Theater App 3. Download the App. 4. On the App scroll down to find the VN Streaming Channel.
-
kif
(@kifleswing) reported
@ChanceHMiller There was also a bug requiring a hard reset after transferring data, and issues with the Apple Store app on pre-order day
-
Sino Auto Insights
(@SinoAutoInsight) reported
Just had THE WORST service for a known HW issue from @Apple store, Somerset Mall today in MI for my 14” MBP that I (just) got earlier this year! To ‘Mo’ & his supervisor the HW issue was MY FAULT! Too much to DL here but @AppleSupport Improve your CS training & do better.