Apple Store status: access issues and outage reports
Problems detected
Users are reporting problems related to: website down, sign in and errors.
Full Outage Map
The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Problems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
April 22: Problems at Apple Store
Apple Store is having issues since 04:10 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
- Website Down (41%)
- Sign in (33%)
- Errors (26%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Quito
|
Website Down | 14 days ago |
|
Guayaquil
|
Sign in | 14 days ago |
 New York City
|
Sign in | 15 days ago |
|
Malibu
|
Website Down | 17 days ago |
|
Houston
|
Errors | 20 days ago |
 Lille
|
Website Down | 20 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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Brajeshwar (@brajeshwar) reported@vladgeorgescu iPhone 6 (or was it 6S) from India (no eSIM yet). SIM was stuck › took the phone to the Apple Store at Regent Street, London › gave new replacement, no questions asked. I was told that even if the SIM was removed, the phone might have future issues, so I was given a new phone.
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Munzurali (@munzurali62) reported@TeamYouTube Yes, I also noticed that other users on the Apple Store are experiencing the same issue.
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kakushiba // 描く柴 ✨ (@lashibedegdl) reported@RORVK Oh 😥 Then let’s hope they can fix it and recover your data at the apple store 😭😭
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Abhiraj Damodare (@AbhirajDamodar1) reported@nirudhuuu problem with case connectors just clean them everything will be fine no need to go to apple store or their service centres
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Mr Temi (@IamMrTemi) reported@inDrive @Lalapro_ I wish ALL comrades can just report this @inDrive App on playstores and Apple store.. So that they can be brought down... I am hate rubbish
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Noëlla Kondo (@noellakondo) reportedMy AirPods were not working as well as they did when I first got them and I’m so glad I brought them into the Apple Store because I got a brand new pair under my limited warranty!!!
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Jose Rivas (@joserivsm) reported@ugogofx This sounds slower than my brother's 8GB M1 Pro, I would wipe the OS and try to use it or take it to an apple store. I even keep VMs running on my 24 GB M4 pro mac mini and I've never felt it slow, or being close to running out of RAM.
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🧃⁷ ⦿☰☲ #ARIRANG (@luvnamgis) reportedfurther update: it completely turned off and i had to take it to the apple store and the first thing they asked when i said i had water damage was “oh did you go to the bts concert”😭😭😭😭 theres apparently been a stream of army’s in and out today with the EXACT same issue
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Stephen Wolper (@StephenWolper71) reportedIn the end, it wouldn’t work. The phone is totally locked down. It’s a brick. It’s nothing I can’t walk and they’re making me take it back to the Apple Store. I can’t get there so I’ve had this expensive phone sitting on my desk next to me. It doesn’t work I’m out $1700 because
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Smoke Showing (@StrikeAnother1) reportedI’ve been dealing with an iPhone issue on my daughter’s phone for months, including multiple attempts through their customer service and multiple visits to the @Apple store. I’ve just been sent on circles over and over and over. I’m currently sitting here in the Apple Store (for the third time) in as many months and have basically been abandoned while they help someone else. Their customer service has been horrendous and I am so frustrated!
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wiz SulTan🖤 (@WiZzy_Min) reported@EPESFC Bros Abeg what might be the issues suddenly I couldn’t buy coin anymore to my account, while I have more then 10$ on my Apple Store same way I used to bought it before
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DStv Nigeria (@DStvNg) reported@Collins30170428 With MyDStv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you. -Bola057
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Hurricane Radio Detroit (@HurricaneRadioD) reportedKiwi - Throw Down (Latin Freestyle Mix) is streaming now on #HURRICANERADIODETROIT. Download the app from the Apple Store or Google Play Store if you haven't already. #PASALAPALABRA
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🌏♡‹𝟹ン김채원⌗. . . .!💒 (@Chuuwies_) reported@HiTVofficial The app is not working there isn’t the glory revenge for others and others kdramas and the app it’s not on Apple Store it’s been 2 weeks that is not working pls fix it I want to watch the glory 😰
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Dan Lanzetta (@DanLanzetta) reportedEnded up buying 2 Apple devices at Verizon after receiving terrible treatment at the Albany Apple Store. The greeter Jamie was nice, but the sales person he assigned was a rude nasty individual. No way to convey this to Apple. First time dreadful experience at Albany Apple.
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aidan (@04musicenjoyer) reported@UTDIntent I chose to go to the Apple Store bc I got one 15 mins from me but nah at the store they just ship them off to get serviced anyway so it wouldn’t really matter going to the store or not bc they won’t fix AirPods in Apple stores anyway
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Ken Palmer (@KenPalmer_) reported@garethlpowell Keyboard issues drive me nuts! Maybe the Apple Store can fix it.
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Penguin 🅰️(IQ=39) (@TheRealP3NGUIN) reported@vladgeorgescu Same thing happened to me when I dumped whole bottle of soda on keyboard of a brand new MacBook I brought it to the Apple Store ask them if they can fix it and how much it’d cost and they just replaced it with a brand new one. That was back in 2015 and when Apple care did exist, and I didn’t have Apple care. I guess we can say Apple do care
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DStv Nigeria (@DStvNg) reported@Adegboyega__ With MyDStv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you. -Bola057
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EarlyBird (@EarlyBird5468) reported@XDBchain Apparently, a lot of people are still having trouble with the wallet. I have uninstalled and redownloaded the wallet from apple store , rebooted my phone 6-7 times and still have the problem.
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I Hate You, and I (@HateYoKids) reported@PowerbombJutsu @Jos_E_Navarro That title might have a tough time getting through the Apple Store. But I'm down to chime in as a Cleveland *****.
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Portland’s Stray Cat (@PortlandStray) reported@ExpatPortland @DAMikeSchmidt @MultCoDA The list goes on and on. The most striking example of his failure if the fence around the Apple Store downtown and the numerous businesses that have picked up and moved… or shut down completely.
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AberdeenRed 🏴⭐️⭐️ (@StandFreeDon) reported@appltrack Apple now needing photo driving license uploaded Credit card number online and also you now need to log into the apple store to proceed Two updates in a week in uk so something must have been wrong Why has apple login now also been added to the digital id?
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Tech in Cheek (@jackyharuhiko) reported@vladgeorgescu The ambient light sensor of my 17 Pro Max was not working and I brought the phone to the Apple Store. They tried everything, replacing the screen, resetting settings, I used several hours to convince them to reluctantly replace the phone. They just aren’t the same now.
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2thgun (@2thgun_) reported@ugogofx m5s have had crazy QC issues. take it back to the apple store they should give you a new one hopefully without issues
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Oluwasegun 🇳🇬 (@stqinless_) reportedMy bosses don already Dey call me because of this post… I won’t take it down… until the bigot lady is disciplined by the Company… Let’s all be mad… I will even be the one that will start writing the bad reviews on Apple Store!!!
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Aakash Gupta (@aakashgupta) reportedLive Photos exist because they check three boxes that have nothing to do with the user. They eat storage, which drives iCloud upgrades. They're visually impressive in Apple Store demos. And they create a switching cost: years of Live Photos that won't transfer cleanly to Android. Every iPhone user has accidentally sent a Live Photo that plays their voice saying something embarrassing in the background. Apple knows this. The feature has been on by default for 10 years. The fix would take one engineer one afternoon. Make it opt-in. But opt-in Live Photos would reduce iCloud storage consumption by an estimated 15-25% per user (each Live Photo is 2x the size of a regular photo because it saves a 1.5-second video clip alongside the image). Apple charges $2.99/mo for 200GB and $9.99/mo for 2TB. There are over 1 billion active iPhones. Even if only 10% of iCloud subscribers are pushed over their free tier partly because of Live Photos, that's tens of millions of monthly subscriptions that exist because a toggle is set to "on" by default. The setting is buried in Camera settings, not surfaced during setup. You will never see Apple put "Would you like Live Photos on or off?" in the onboarding flow. The confusion is the product.
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Anil Kumar Rathee (@anilkrathee) reportedWorking on android play store (around 77 Mb taken plus data-consumption), not available on Microsoft /Apple store. That is sad. Printing is problem sir ji (@ECISVEEP)
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Wigetta ✨ (@WigettaGaming) reported@thatjoshguy69 The same thing happens with laptops. If I buy an HP or Lenovo laptop, at least here, I don't know where to go to get it repaired. With Apple, I go to Apple Store and problem solved
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BJ Nemeth (@BJNemeth) reported@vladgeorgescu I took it to the Apple Store, and I told them the truth, and asked how much I'd have to pay to fix the screen, or if I'd have to pay for a new one. He looked up my account (longtime loyal customer) and handed me a new one a few minutes later. I was on thrilled and relieved!