Apple Store status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Apple Store users through our website.

• Sign in (36%)
• Website Down (36%)
• Errors (27%)

Live Outage Map

The most recent Apple Store outage reports came from the following cities:

City	Problem Type	Report Time
Nantes	Website Down	4 hours ago
Capitólio	Errors	14 hours ago
Adelaide	Errors	6 days ago
Ahmedabad	Sign in	8 days ago
Ahmedabad	Website Down	8 days ago
Montréal	Errors	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ಅನಂತ್ ಸುಬ್ಬಣ್ಣ (@AnanthSubbanna) reported 11 seconds ago

  @usmantweets_ I got the same problem with my iPhone 14 plus. Rear camera is not working. Unfortunately, as per the apple store, the service program is not going to be covered for my device even though my device is manufactured in Dec 2023. @AppleSupport @Apple pls help

• 
  Rybear1977 (@Tourettes97) reported 6 minutes ago

  @TimSweeneyEpic You have no ******* room to speak on this. You had fortnite on the Apple store and coerced your players into paying you directly so you can avoid giving Apple a cut. Then had a whole animation rendered and ready before hand when you got in trouble with Apple. Shut. The. ****. Up

• 
  Aurora Kosmik 🐏 ✨Vtuber ✨ 🐏 (@aurora_kosmik) reported 8 minutes ago

  @LottieStarshot Its slow but its starting to hit on apple store too

• 
  Bernadette Turkenburg (@BJMTurkenburg) reported 9 minutes ago

  Sign of the time She is so ******* bored and distracted….she wasn’t really looking for trouble, yesterday. “I was just standing there,in an Apple store, USA,and got hit in the face for no reason at all.” What happened next?? Public fights are normal nowadays. Weird.

• 
  Jack (@jackcoder0) reported 12 minutes ago

  His iPhone battery health dropped to 78% after just 1 months of use. He took it to the Apple Store expecting a free battery replacement under warranty. The Genius Bar technician ran every diagnostic. The battery passed every test. The phone wasn't defective. Then she said something he wasn't expecting: "This battery isn't broken. It's been worn down. There are 8 default settings on your iPhone right now that are aging the battery faster than they should and they're all on by default. Apple ships every iPhone with them enabled. Most customers come in here thinking the battery is bad. It's not. The settings are." He asked the obvious question: "Why doesn't Apple turn them off by default?" She didn't answer. She just opened Settings and started walking him through them. Here's everything she showed him in the next 10 minutes. 🧵

• 
  Bruce Wayne (@saksham9994) reported 16 minutes ago

  Kindly resolve my subscription issue. I subscribed it via Apple Store, and after money got deducted, Zee app showing that I don’t have the subscription. Please resolve at the earliest convenience. @ZEE5India

• 
  Erik Radle (@Radle) reported 17 minutes ago

  @JMakeley @ProhibitionUS You can't tell the difference between an Apple Store and a cartel? The PROBLEM is a poisoned supply, cut with fent and rat poison. People are dying not because of drugs but because of cross contamination. Notice how our booze supply isn't poisoned? Legal and regulated industries are not dressed-up cartels, friend. You don't want harm reduction, just control.

• 
  🍩 (opinion arc) (@donutgrillfish) reported 17 minutes ago

  @KASTxyz @tokennation_io Guys the virtual card is not working in Apple Store or pay

• 
  idrin74 (@EdyVG74) reported 24 minutes ago

  @MrCreator1 No. I can’t use Apple Store. That s The point. I want To download apps and i can t because i can t put the account and login

• 
  freedom (@finallyspoken1) reported 24 minutes ago

  @pnj777 @karanaggarwal86 @Apple I can purchase it online, it will get delivered to me sealed! I bought one from Apple Store, no such issue! Unicorn store, wants to make more money! The moment I was asked to buy a cover, as mandatory purchase I walked out!

• 
  Dervish Bovine ∰ Village Remarkable (@chan_dolan) reported 25 minutes ago

  @eko32eko7 @DrClownPhD @9mmsmg That's exactly what happened to me, there was an issue with my Apple ID and no amount of support tickets or going into an Apple store got it fixed. I finally got so frustrated that I switched to Android. At first I didn't like it but now I can't imagine going back.

• 
  ⸜(｡˃ ᵕ ˂ )⸝♡ (@blublairies) reported 26 minutes ago

  So it turns out my phone charging problem is actually the charger itself, which is also my laptop charger, and then confounding factor that my car charger is also a bit dodgy in its own way bahaha so… I begrudgingly have to go to the Apple Store and buy a new one.

• 
  Rifat Ahmed (@Rifat_EE) reported 27 minutes ago

  A Virtual card saves you from 30-50% tax in each payment.. (Yearly upto 1k$ save!!!) Here is the full view :: I've tried to buy @claudeai's max 20x plan that is for 200$ In my Android app it shows 33.75k BDT= 275$~ Reason : Gpay is legal in my country,so the govt + google play store are taking this 30%~ together In my Iphone is shows 999 AED= 271$~ Reason : Apple store taking 30% tax as per their rules, Moreover Apple Pay is not legal into my country yet, so i use UAE apple id where tax is only 5% for this, If my country govt legal this, they will surely take more 15% like gpay! So it will add more 30$+ when it become legal... At Claude website from any device it shows 200$+ Tax Here tax means it depends on which Countries Visacard you are using to pay! As virtual cards are not registered into any countries bank & as the diposite in card can be done via crypto We are safe from the Tax & etc etc issue Means fixed 200$ i have to give & a single penny wont be waste into Google pay or Apple pay or govt. Tax~ So,, use any trusted company's virtual card & Purchase from website,, Congrates , You are saving 30-50% in every usage...

• 
  Jesper N (@JNorager) reported 28 minutes ago

  @NoahJ615 Same issue as the Apple Store. In the EU the will face heavy oversight

• 
  Jon Sherrard (@jshez) reported 28 minutes ago

  Contrast the quote my experience: An Employer once had a supply issue with equipment supplier. Opened a new bank account that allowed Apple Pay digital cards over email. Created me a card. Sent it over. Transferred cash onto it, apologised profusely and asked if could go to Apple Store (during work hours so fine with me) Nice to know when you’re working with serious people.

• 
  walltzy (@walltzyy) reported 29 minutes ago

  @Apple with the amount of I phone users we currently have in Nigeria we demand to have an Apple Store it’s literally disgraceful we don’t have one fix this issue this year!!!!!!!!!

• 
  Revalation 2:9 3:9 (@ChristisKigrm8) reported 35 minutes ago

  @Nibiru1000 I got a gas station down the street owned by Indians and I swiped my card in there one time and a few days later I had a bunch of random charges from an Apple Store, we don’t have an apple store in my area. They are lowlifes.

• 
  KitsuneYuki ❄️🔥🦊 (@GinKitsune4) reported 38 minutes ago

  @MtSilvr @KirscheVerstahl I love the apple store. One day, you walk in and say you want an orange. You like oranges better. The store owner says, "everyone must want oranges," and starts selling oranges. Now, no one shows up to the apple store, and it goes out of business. This is the problem.

• 
  Omnicris (@Omnicris) reported 39 minutes ago

  Yeah, it could, but it won't. People steal things that are locked down all the time. I mean, even the Apple Store display models get stolen all the time, and those have a special version of iOS that runs on them, so you can't do anything with them anyway; they're paperweights. My concern is the ability for Apple, or any tech company for that matter, to be able to remotely disable a device, whether you are a criminal or not.

• 
  tammyh333 (@tammyh333) reported 41 minutes ago

  @jase0806 @WWESuperCard How can we open a complaint with apple store or google play to look into this game and the constant fraud going on. @wwesupercard lied about that other pack last week. (grande americanos). how did they fix that? do we get our money back or inboxed the Correct equipment?

• 
  Nethead (@nethead) reported 42 minutes ago

  Does @Apple have a iPad Pro USB-C charge port issue iPad Pro lasted less than two years USB-C port wouldn't charge, Apple replaced with New iPad (not refurbished) Applecare 2nd iPad Pro 17 months old has same issue, headed to Apple store on Sunday @AppleSupport #CookEra

• 
  Chidanand Tripathi (@thetripathi58) reported 43 minutes ago

  The Ultimate Takeaway: Taking Back Your Phone She walked out of the Apple Store at 2:45 PM. Her wallet was exactly as full as when she walked in. Her battery was at 82%. And for the first time in six months, she didn't feel a knot in her stomach about finding a wall plug. The Situation: We almost always blame the physical battery. We think our phones are just getting old, or broken, or that we simply use them too much. We accept living in a constant state of low-battery anxiety, carrying heavy power banks and tangled white cables everywhere we go like we are carrying life support. The System Reality: When you take a brand new smartphone out of the box, it is not actually set up to serve you. It is set up by default to serve app developers, advertisers, and the parent company. It is set up to constantly pull data, refresh feeds, track your location, and report back to base. The Technical Drain: Think about it: you are spending over a thousand dollars on a device, but out of the box, that device is working a full-time, 24/7 shadow job behind your back. It is burning through its own life span and your battery percentage to do things you never even asked it to do. The Fix: Take 12 minutes today to walk through these settings. Turn off the background noise. Shut down the silent trackers. Put up boundaries. Tell your apps they are only allowed to work when you physically tap on them and ask them to work. The Result: Two weeks later, the woman went to bed at 11:00 PM. She placed her phone on her nightstand to charge for the night. The screen lit up: 34%. This is not just about saving your battery life. It is about taking back ownership of your device. It is about getting a clear peace of mind and making sure you own your phone, instead of letting your phone own you.

• 
  Mehwish kiran (@mehwishkiran07) reported 46 minutes ago

  The uncomfortable truth: Apple's business model rewards storage anxiety. The more often customers see "Storage Almost Full," the more likely they are to: 1. Pay for iCloud subscriptions 2. Upgrade to higher-storage models 3. Buy a new iPhone entirely Every default setting on a new iPhone trends in the direction of consuming more storage, not less. The 7 fixes above take 10 minutes total. They cost nothing. They will recover an average of 40-60 GB on most iPhones over 12 months old. The Apple Store employee said one more thing before he left: "We see this every day. Most people don't even check Settings → General → iPhone Storage before they walk in. They just assume the phone is too small for them. It almost never is." RT this so more iPhone users stop spending $1,000 on a storage problem that could be solved with 7 toggles.

• 
  Jami (@expertwith_AI) reported 46 minutes ago

  The uncomfortable truth: Apple's business model rewards storage anxiety. The more often customers see "Storage Almost Full," the more likely they are to: 1. Pay for iCloud subscriptions 2. Upgrade to higher-storage models 3. Buy a new iPhone entirely Every default setting on a new iPhone trends in the direction of consuming more storage, not less. The 7 fixes above take 10 minutes total. They cost nothing. They will recover an average of 40-60 GB on most iPhones over 12 months old. The Apple Store employee said one more thing before he left: "We see this every day. Most people don't even check Settings → General → iPhone Storage before they walk in. They just assume the phone is too small for them. It almost never is." RT this so more iPhone users stop spending $1,000 on a storage problem that could be solved with 7 toggles.

• 
  Shin (@Shinzophrenic) reported 48 minutes ago

  @BasadoBoah @cheribmb Yes. I have no issue with **** or Yuri. But alot of these people get mad over going to the apple store and finding apples. There is no canon Yuri or **** or any bait. The chinese government simply wont allow it even if hoyo wanted to.

• 
  John Drouin (@John_Drew65) reported 49 minutes ago

  @ramcharger22 My wife and were having security issues that might’ve involved her phone. Went to the Apple Store & they checked it out, no problem. Also told us that there is no real difference between a 13 - 17. If it’s working fine no need to change.

• 
  Christos (@cmallios89) reported 49 minutes ago

  @cmsj @aidler @ivanfioravanti Bcs of a person has bought iPhone and cannot afford to buy a new smartphone less than 4 or more 5 years after, this person should be protected. For example apple store is a rediculous issue. It was forcing small companies or even individuals to pay big tax to apple for no reason

• 
  Alex Ventures (@alex23ventures) reported 49 minutes ago

  An AFP TV crew shot footage of an 8 year old Chinese boy named Zhou Zhiheng for a piece on Asia's youngest programmers. Round green frames. Red shirt. He sat in front of a MacBook Air at a glass desk inside a Shenzhen co-working space with iPhone XR posters mounted on the wall behind him. The voiceover said he had started out building games. The subtitle said his coding tutorial channel pulled 60,000 followers. The camera pushed in tight on his fingers across the keys. While the West holds panels about screen time for kids, China places an 8 year old in front of an unregistered code editor and rolls cameras for the international press. He was meant to be the friendly face of Asian tech literacy. He just left the sidebar open. Pause at 1:34. Skip past the C++ on the screen. Skip past the if statement the AFP voiceover was reading. Look at the left panel of the editor. The folder is labeled aspirin. The open file is jizhe.cpp. The folder tree below: 1-7, 1-7b, 10-1, 10-1.2, 10-2, 10-4, 10-6, 10-8, 11-2. ColdMath. $94,318 profit. 5,612 entries. Joined September 2025. Bio: Edge Compounds. Jizhe is the mandarin word for journalist. The file the AFP crew was rolling on was named after them. The boy had the open scanf reading a score variable. He had not typed it that morning. He had given the file its name the day the AFP request came through. The numbered folders were not chapters of a coding course. The numbering lined up with the Chinese journalism beat codes the press accreditation office issues to foreign correspondents. 1-7 is the technology beat. 10-1 is consumer electronics. 10-2 is mobile devices. 11-2 is venture capital. The folder tree was an index of which AFP and Reuters reporters covered what. The boy was not the developer. The boy was the camera trap. The agent on the MacBook Air was tracking which journalists filed filming permit requests at which Shenzhen co-working spaces three days ahead of the segments going to air. Every permit request was a position on the company being filmed. The agent traded the gap between shoot and broadcast. The crew rolled for forty minutes. The agent placed eleven positions during the shoot. Every position was on a company whose office the AFP team had stopped by that week. The comments turned into a detective board. One viewer dropped the AFP clip to 0.25x. Another translated jizhe out of the filename. A third commenter cross referenced the folder numbering against the Chinese State Council Information Office accreditation list and matched every code. Six months ago a 14 year old in Shenzhen pushed an AI agent to GitHub. Judges said no real world application. 3,100 forks later. The boy's father had been one of them. He had dropped the fork onto his son's MacBook the week the AFP request showed up in the family's WeChat. The 60,000 follower coding channel was not a coding channel. It was a feed tracking which co-working spaces were hosting which crews. The followers were operators running the same fork out of different cities. The iPhone XR posters behind him were not Apple Store decor. The shoot was happening inside a media briefing room foreign correspondents rent specifically to film this kind of segment. The agent already knew the room. The room was on the list. The AFP segment sits at 2.1 million views. The freeze frame of the folder tree cleared 4.6 million on the repost. The wallet is still compounding. The agent is still reading press accreditation requests. The unregistered editor is still open. The jizhe.cpp file is still on screen. They filmed him to prove a child could code. The child was the lens. The agent was running the shoot.

• 
  Oleh (@OlehProductFit) reported 54 minutes ago

  CHINESE DEVS PACKED 1,000 MAC MINIS INTO A SINGLE DATA CENTER AND BUILT A $9,000,000-A-YEAR AI BUSINESS OUT OF APPLE'S CHEAPEST BOX. one thousand silver boxes. rack after rack, floor to ceiling, a wall of fans roaring to keep the whole room cool. Apple sold every one of them for $599 as a desktop for students and creators. these guys turned all thousand into a private cloud that rents compute Western companies charge a fortune for. the build cost around $600,000 once. electricity runs a few thousand a month. and roughly a hundred clients pay monthly retainers to run their models on hardware that never touches the public cloud. run the math and it stops looking like a hobby — boxes bought once, power measured in the low thousands, revenue clearing tens of millions before anyone in the West notices. OpenAI raised billions to build data centers. these guys raised nothing, bought a thousand boxes off the shelf, and quietly undercut the entire industry. the craziest part isn't the scale. it's that every piece of it was sitting in the Apple Store the whole time. tomorrow I'm breaking down how a farm this size is actually wired — the racks, the cooling, the software holding a thousand machines together. save this before running your own cloud stops sounding insane ↓

• 
  Watthewat (@Haptraz) reported 58 minutes ago

  @Somniss Quality Indie games are the future. It's just super easy to make a prototype. Steam has to find a solution to this problem. Their market will turn into google play apple store at some point.