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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
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Website Down (53%)
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Errors (37%)
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Sign in (10%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 North Vancouver |
Errors | |
 Boston |
Website Down | |
| Fort Collins |
Website Down | |
 Machala |
Errors | |
| Hyattsville |
Errors | |
 João Pessoa |
Errors |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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Beard 🌐
(@Beardtimusprim1) reported
@RayynStorrm I forgot about the whole chip shortage issue and thought I could walk into an apple store and walk out with an iphone 13 with trade in.
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Da Nakibzoe
(@danakibzoe) reported
That would be the solution to the problem, if both WhatsApps are available in the Mac Apple Store. @AppleSupport @WhatsApp
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Kaligirl310
(@Kaligirl310_) reported
@9to5mac @benlovejoy I went to apple store to check it out, this is a terrible design no Face ID really?
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Faruk
(@Faruk7530) reported
I can’t see my macbook pro 16 inch order on apple store app. Can you check if there is a problem? @AppleSupport
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matty (they/them)
(@mthwsih) reported
y’all remember when i shot my shot at the cute apple store guy through my customer feedback survey and never heard from him 😭😭😭 down terrible
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Faruk
(@Faruk7530) reported
I can’t see my macbook pro 16 inch order on apple store app. Can you check if there is a problem?
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katiejames
(@katie_james81) reported
someone stole my debit card info and bought perfume and little boy clothes… at least hit the Apple store if I’m going through all this trouble?
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Andrew Westgarth
(@apwestgarth) reported
@peteri The Apple store suggested the sim release tool last time I had that issue, at least it’s blunt so less likely to scratch maybe?
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Bill Williamson
(@eunjuboi) reported
@xJayciii I was using the iPhone XS Max but I updated the phone to like iOS 14.6 and it overheated and broke something internally. I went to the Apple store to fix it but they said it would cost 700 dollars .. which pissed me off to no end ... tbh I was gonna buy a Samsung instead of iphon
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Caitlyn Carlson
(@carlson_cait) reported
@david_a_zimmerm I had this issue with my computer last year--take it to the Apple store if it keeps happening. There's an issue with this model that sometimes the keyboard goes out. (They replaced mine and it's worked perfectly since.)
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i, too, overflow
(@iwishiwasafinch) reported
@garfooble and I know this is partially my fault but!!! idk!!!! when I gave my Mac to the Apple Store to fix and they told me that they didn't have to replace the hard drive I assumed????? they wouldn't wipe my hard drive?????
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James
(@James31927856) reported
@madebygoogle With Apple there’s a gazillion ways to contact somebody if you have questions or concerns about a product that you have and you can also contact an Apple store that has aphonenumber with real life people that will help you with any issue that you have that with Google Doesn’thave
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W
(@PhoOakley) reported
from
Cerritos, California
@Apple here I am at the Apple Store in the Los Cerritos Mall, still waiting for my 4:00 appt that they took 15 minutes to check me in. Now, 22 min later, not a single tech has come to do what was promised after multiple attempts to rectify this problem
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James Atkinson
(@jimmyjamesuk123) reported
@VadimYuryev @AAPLTree Wow, interesting. I wonder if there are still some software issues. I tried one at the Apple store earlier and was surprised when using handbrake. Hardware encoding of hevc was very similar to software encoding. Must be an issue.
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Jammer@飽きない自由
(@e_jammer) reported
@1Password Can't launch the app. I have used 1P for 7 years without any trouble. Recently after I updated it following Apple Store instruction, 1P does not launch. My iPhone is old and iOS is 12.5.5. Any info?
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M.M.Y
(@MusaMD81) reported
@lexyy4real Did they take it down before? Cos it’s been available on apple store even with all their evil plots and noise.
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D
(@ihateyallfrfr) reported
@VersaceRivera Normal. You can also hold the volume down and lock button for about 15 seconds and it’ll force the phone off. But if neither of those work you will need to make an appointment at either geek squad or the apple store and have the entire display replaced.
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Kimberly Byfield
(@creolegumbo13) reported
In Apple store at Perimeter Mall and no one in this store has knowledge or wants to help. Horrible customer service. I am new to Apple products and I am regretting every minute. Just bought two Iphones week ago and THE NEW 13 is not working. Yes THE NEW 13. @Apple
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brianna honey 🍂📸 ADHD MONTH 🧡
(@BriannaHoney4) reported
@BelovedManifold @RANBOOPHOBlC I have no clue lmao, I just remember going to the Apple Store and the guy was like “get rid of chrome it makes ur computer slow” n so never again 🙌
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jenn
(@incpble) reported
@cowboylikemes this happened to me and i was able to fix it at the apple store but they had to do a hard reset
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c-lo
(@yuseifudo21) reported
@BlackDahilA8 We're going to an it guy to get them restored on the first, I haven't used it at all so they all should still be on there. Be careful with I phones, you have to take them to an apple store to fix ANYTHING
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Mike Kostial
(@mkostial05) reported
from
Nokomis, Illinois
@dalevon_digital @joeproblyknows Yup. I saw that. But, I was super impressed by the customer service at the Apple store. They fixed the problem in no time and didn't give anyone grief about it.
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oscar-_-mike
(@oscar_mike_442) reported
@libsoftiktok If the guy in the hat hammered him, BLM would burn down another apple store. New York deserves animals like this. Reap it.
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✧✬R✬✧
(@ctrlfrkk) reported
When the 30 billion spongebobs are running after the snail trapped in a glass mason jar but the Jeff bezos monkey nft is too busy falling down a flight of stairs at the Apple store
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Pence
(@Pence48740810) reported
@Jarushub Those two banks reportedly issue visa cards that can be used on Apple store
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amit roy
(@amitroy32) reported
@dugalira It took me less than 5 mins to renew my subscriptions on Apple store once my recurring transactions failed - unnecessary issue created by vested interests.
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J03L_ R480N
(@JR480n) reported
@MCY_News you need to fix the suburbs houses apple store and the airport or you need to deal with hackers because i'm trying grind but someone or something has gone wrong and is stopping me from grinding. Please fix.
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cait ✿
(@04MCL4R3N) reported
awks when u go to the apple store bcos ur macbook has been painfully slow for over a year & as soon as u open it in the store it starts working normally again
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Coby R
(@CobYanRa) reported
@coinbase Hey why Apple Store removed your coinbase pro ? Why can’t transfer coins to other walet ! Coinbase is not working pro let me log in but can’t do **** with it fix it
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Hana Schank
(@hanaschank) reported
Apple's solution? Bring it to the Apple store where they can charge me more money for what we all know is a temporary fix. In the mean time they will also convince me to move more stuff to icloud. More $$ to Apple, yay.