Apple Store

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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.

Problems in the last 24 hours

The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Apple Store Outage Chart 01/27/2026 20:35

At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Apple Store users through our website.

  1. Website Down (53%)

    Website Down (53%)

  2. Errors (37%)

    Errors (37%)

  3. Sign in (10%)

    Sign in (10%)

Live Outage Map

The most recent Apple Store outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
CanadaNorth Vancouver Errors
United StatesBoston Website Down
United StatesFort Collins Website Down
EcuadorMachala Errors
United StatesHyattsville Errors
BrazilJoão Pessoa Errors
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

  • DStvNg DStv Nigeria (@DStvNg) reported

    @Pero96016878 @GOtvNg With MyDStv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you for continued patronage. Dami008

  • KyleMason365 President-Elect Mason🇺🇸🎙🙂 Parler @KyleMason365 (@KyleMason365) reported

    Sorry for not going live on YouTube, I got busy at the @Apple store and me and my mom were having trouble getting my iPhone setup so I’ll have to go back to the store tomorrow

  • brawler_LandL L & L (@brawler_LandL) reported

    @majed33421361 @tim_cook I didn t get an answer, and you? They don t want communicate about this manufacturing defect. I heard from 2 Apple store all iPhone 12 have the same screen problem! I also check on 6 differents shop, same problem everywhere. The only solution they offer is the refund. So sad...

  • brawler_LandL L & L (@brawler_LandL) reported

    @Mueblecillo @AppleSupport I heard from 2 Apple store all iPhone 12 have the same screen problem! I also check on 6 differents shop, same problem everywhere. The only solution they offer us is the refund. Apple whats going on ?

  • DrDoctorHannah hannah 🍌 (@DrDoctorHannah) reported

    Trying to pick up my order at the apple store in Raleigh and apparently their systems are down.

  • brawler_LandL L & L (@brawler_LandL) reported

    @Brandonspaceguy @Matt_Weible @Apple I didn t get an answer, and you? They don t want communicate about this manufacturing defect. I heard from 2 Apple store all iPhone 12 have the same screen problem! I also check on 6 differents shop, same problem everywhere. The only solution they offer is the refund. So sad...

  • Nemesis96866679 Nemesis (@Nemesis96866679) reported

    @Fritz844 If my XPeng EV breaks down in SGP, where will I get it repaired? Still no Tesla dealership here Apple Store won’t touch it I’ll need to ship my XPeng to China for repair, in the middle of the night.

  • JeremyGliksman Jeremy (@JeremyGliksman) reported

    @AppleSupport i'm facing a Kafkaian situation with Apple Store France. Since nobody in France can solve a SIMPLE issue you are my last chance: i've got an Apple gift card only usable in your physical Apple Stores and can't use it to buy an iphone 12 since your stores only 1/

  • DStvNg DStv Nigeria (@DStvNg) reported

    @Tolukellee With MyDStv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you for continued patronage. Kiki043.........2/2

  • DStvNg DStv Nigeria (@DStvNg) reported

    @ayorholand With MyDStv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you for continued patronage. Dami008

  • honestm61080903 honestman (@honestm61080903) reported

    @Apple An extremely awful experience at apple store Yas Mall in Abu Dhabi. I gave them my phone for a camera issue. They didn’t manage to fix it + they damaged the sound receiver! Add to all of that an arrogant supervisor that lied about replacing the unit as compensation!

  • GOtvNg GOtv Nigeria (@GOtvNg) reported

    @Hargborlarhorn With MyGOtv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you for continued patronage. Kiki043......2/2

  • honestm61080903 honestman (@honestm61080903) reported

    @AppleSupport An extremely awful experience at apple store Yas Mall in Abu Dhabi. I gave them my phone for a camera issue. They didn’t manage to fix it + they damaged the sound receiver! Add to all of that an arrogant supervisor that lied about replacing the unit as compensation!

  • brawler_LandL L & L (@brawler_LandL) reported

    @Apple @AppleSupport I heard from 2 Apple store all iPhone 12 have the same screen problem! I also check on 6 differents shop, same problem everywhere. The only solution you offer us is the refund. Apple whats going on ?

  • sandl64 sherry a (@sandl64) reported

    @LongerSlave @wendywoo6089 I’ve convinced my mother not to wear it outside. But I was the only person in the mall hallways not wearing one. When I went by the Apple Store it I took out a tissue to rub my eye and that seemed to have calmed them all down about the absent appendage

  • BillStebbins Bill Stebbins (@BillStebbins) reported

    @th3taman Yeah they do. It just sucks especially now during this whole mess. I rely on it daily and it not working right messes up my workflow. Back to the Apple Store I guess (when I can get another appointment)

  • brawler_LandL L & L (@brawler_LandL) reported

    @danamariee77 @Apple I heard from 2 Apple store all iPhone 12 have the same screen problem! I also check on 6 differents shop, same problem everywhere. All my friends too. The only solution Apple offer us is the refund. Apple whats going on ? We don’t want tint.

  • jungwondimpl farah; streaming! ʕ •ᴥ•ʔㅣ˗ˏˋstan enhypen ˎˊ˗ (@jungwondimpl) reported

    y’all :”)) not en- related but my computer just broke down and now i gotta go all the way to an apple store to spend my money and get it fixed because i have school i’m so sad please 💔💔💔💔 i’m gonna watch enhypen&hi to cheer myself up now bye

  • samaveryquinn Samuel Avery-Quinn (@samaveryquinn) reported

    Ok, correcting something I tweeted a couple days ago about the new Macbook Pro w. the M1 chip: those weird Apple keyboard issues still exist. However, now that the Apple Store swapped my first purchase, this new laptop has lasted 16 hours (so far!) on a single charge. 😮

  • DStvNg DStv Nigeria (@DStvNg) reported

    @hayzedimole1 With MyGOtv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you for continued patronage. Dami008

  • MichelleBell16 Michelle Older (@MichelleBell16) reported

    @rberry313 I also like that (pandemic aside) there’s a reliable place to go for tech help. I’ve gone to the Apple store many times with big or small questions/issues and they’ve always been really helpful.

  • isabeIIeee issy (@isabeIIeee) reported

    @AppleSupport bought an iPhone case that has recently broken due to no fault of my own and is still covered under one year warranty. How do I claim a new one? I bought through Apple store so have receipts etc

  • Bromatican_911 Bromatican (@Bromatican_911) reported

    Like Im honestly so distressed cuz my NEW phone isnt working and I went to apple store twice already and the problem still occurs so Imma go to Apple store tmr to let them investigate instead of just proposing a solution to me that doesnt fix the porblem

  • mae_mercado30 Mae Mercado 🇵🇭 🌱 (@mae_mercado30) reported

    @gelomerase Warranty may be an issue if you get one in PH. If you can contact a seller/apple store in the UK to check if they covers warranty of phones coming from PH, that can help with the decision-making process. I didn't get a new phone (Samsung) in PH because of possible issue.

  • brawler_LandL L & L (@brawler_LandL) reported

    @tim_cook I have the same screen yellow problem as everyone. I heard from 2 Apple store all iPhone 12 have the same problem! I also check on 6 differents shop, same problem everywhere. The only solution you offer me is the refund. Apple whats going on ?

  • TNTPlaysYT TNTPlays (@TNTPlaysYT) reported

    @CatzPX Get a wireless charger or see if an Apple store can fix it.

  • brawler_LandL L & L (@brawler_LandL) reported

    @arroyjose @AppleSupport I didn t get an answer, and you? They don t want communicate about this manufacturing defect. I heard from 2 Apple store all iPhone 12 have the same screen problem! I also check on 6 differents shop, same problem everywhere. The only solution they offer is the refund. So sad...

  • Emi_rose25 Em (@Emi_rose25) reported

    @izzieven_ yeah but i NEED to go out today because the apple store need to fix my phone like i have to leave today and i’m scared

  • GOtvNg GOtv Nigeria (@GOtvNg) reported

    @kthrynnn With MyGOtv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you for continued patronage. Kiki043.......2/2

  • swarms14 𝖏𝖔𝖑𝖑𝖞 𝖘𝖜𝖆𝖗𝖒𝖘 🐉 (@swarms14) reported

    you bring your Apple computer to an Apple store because it’s slow af and old. An employee tells you that you need to replace your laptop asap before it just up and dies forever. A new computer is like $1000 or something. Wyd?