Apple Store status: access issues and outage reports
Problems detected
Users are reporting problems related to: errors, sign in and website down.
Full Outage Map
The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Problems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
June 9: Problems at Apple Store
Apple Store is having issues since 03:30 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
- Errors (43%)
- Sign in (29%)
- Website Down (29%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Montréal
|
Errors | 1 month ago |
 Ciudad López Mateos
|
Sign in | 2 months ago |
 Quito
|
Website Down | 2 months ago |
|
Guayaquil
|
Sign in | 2 months ago |
 New York City
|
Sign in | 2 months ago |
|
Malibu
|
Website Down | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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Jeremiah Hoyet (@_hoyet) reported@ravikiran_dev7 Take it to the Apple store, ask them to diagnose an issue that doesn't exist. They will return it to you completely spotless.
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Triston (@T_Mac303) reported@heynavtoor As a former Apple store tech, those settings don’t cause overheating specifically. It’s a software/firmware issue. I will also note that Apple techs get very little info from apple corporate for known issues or fixes. They typically get their info from Mac rumors or 9to5 Mac.
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ConsN-Jan 💜🏴🇺🇸 #together (@Matronincharge) reported@beverleyturner Yes. A colleague has same problem. When I went into Apple store. Advised to buy new phone with more storage. The new phone’s are want government expects you to purchase for the control features. Facial recognition even for banking. I’m not interested in paying out over £1000!
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Martins | Film Director (@Dir_Martinsz) reportedI feel like buying directly from the Apple Store gives you a better chance of getting a top-quality device. All my iPhones have been carted straight from the Apple Store, and my iPhone 15 and 17 are still at 100% battery health. Even my iPhone 11, which I’ve been using since 2019, is only down to 86% battery health.
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Joey (@IAmTh3Person) reported@J3nX24 @DylanMcD8 if it does, ill just go to the Apple Store and tell them to pls fix it
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Pongsametrey S. (@pongsametrey) reported@GooglePlayBiz Why App review take too long, we got stuck by CA issue and have to wait too long compare to Apple Store, help to check app CoolApp Cambodia please.
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Steve (@earthcurve89) reported@Sassafrass_84 @PigWar With Android some versions, you can rollback if need be, with Apple, they own everything on it, apps, etc. If Iphone crashes, you csn't roll bsck to previous version, you either wait for a software update, fix, or Apple Store.
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erika rose retzlaff (@Sparetheairika) reportedHate going to places like the Apple Store to pay money to be told I’m doing everything wrong. Where I stand, where I sit, how I sign in to my phone. No thanks. This is why I didn’t want to come and have had a smashed phone for months.
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🍩 (opinion arc) (@donutgrillfish) reported@KASTxyz @tokennation_io Guys the virtual card is not working in Apple Store or pay
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PK 🐢 👩🏻💻 (@PKodmad) reportedMalko - my bedtime app blocker got REJECTED from apple store review. The turnaround time was quite fast! Last time I had to wait for 20 days for a rejection. Here are the reasons. 1. Incompatible with iPad - I have marked the app as iphone only. I'm not sure why they tested it on ipad. It may be easier to fix this than argue with them. 2. Paywall content - it does not clearly describe what the user will receive for the price. Seems an issue with messaging. Will rework and resubmit. Approval coming in any day now!
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Nwammonwu (@nwammonwu1) reported@Morris_Monye Palmpay, Okay are always flying high no issues at all. All this known commercial banks app like Gtworld, Zenith mobile a.nd the rest should be banned from playstore, Apple store.
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Chandu Harshaᴿᴱᴮᴱᴸᵂᴼᴼᴰ (@hars90076) reported@qumailakhtar @gharkekalesh There's a limit for how many days I don't know. If there's any issue by that time, customers can reach Reliance. If it's over the time limit customers should go to apple store.
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PhoneRepair.co.uk (@PhoneRepair_uk) reportedM3 MacBook Air stuck in sleep mode? Don't rush to the Apple Store just yet! It might NOT be a logic board issue... #PhoneRepairUK #ScreenRepair
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bytez (@6uappi) reportedsomeone stacked 5 Mac Minis on their desk and built a private AI cluster that runs models no single machine could handle no cloud, API key, no monthly bill and no data leaving the room. the tool is called exo(open source) it connects multiple machines over your local network and splits the model across all of them like one giant GPU. what this setup actually does: 5 Mac Minis networked together = combined RAM that can run 70B+ parameter models locally exo handles the distribution automatically you just point it at your machines and it figures out the rest the node graph on screen shows each machine as a node passing inference layers to the next one latency is fast enough for real use. not a toy or demo. a working private inference cluster total hardware cost: less than one month of serious cloud GPU rental the thing nobody talks about: when you run inference locally across your own machines, you own the entire stack. no rate limits. no context window restrictions from a provider. no terms of service. no outage at 2am killing your pipeline. most people think running serious AI locally requires a $30,000 server rack this guy built it from hardware you can buy at any Apple Store
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Miro Jurcevic (@mirojurcevic) reportedI think most nerds have been to the Apple Store and ordered every possible option for a Mac Pro or went to a server vendor and ordered a trillion servers.
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Sumeet Gupta (@guptasumeet) reported@AppleSupport my imac has been lying with your genius bar for 20 days with no solution. Its latest model with all the top specs. Within warranty period and your team isnt able to fix it for so long ! Its been lying with your apple store in noida. Poorest customer service!
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Jami (@expertwith_AI) reportedThe uncomfortable truth: Apple's business model rewards storage anxiety. The more often customers see "Storage Almost Full," the more likely they are to: 1. Pay for iCloud subscriptions 2. Upgrade to higher-storage models 3. Buy a new iPhone entirely Every default setting on a new iPhone trends in the direction of consuming more storage, not less. The 7 fixes above take 10 minutes total. They cost nothing. They will recover an average of 40-60 GB on most iPhones over 12 months old. The Apple Store employee said one more thing before he left: "We see this every day. Most people don't even check Settings → General → iPhone Storage before they walk in. They just assume the phone is too small for them. It almost never is." RT this so more iPhone users stop spending $1,000 on a storage problem that could be solved with 7 toggles.
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Roxie (@Roxi3Roxie) reported@BunheadHQ They just closed the BAB that looks like this in my mall and replaced it with a shoe store, moved the build a bear down the lot into an ugly apple store esque building. So ugly.
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rmendonca.somi (@RonaldoMen4691) reported@FearedBuck If he was in an Apple Store, wasn't it supposed to be him buying an iPhone? Didn't get the problem here!
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Mukund Agarwal (@truemukund) reported2/ Went to Apple Store Saket on May 10. Made to wait 3 HOURS to prove the issue despite video proof. Device taken again. Now told I’ll only get it in the FOURTH WEEK OF MAY.
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Tony (@Tonyghfb) reportedI’m here at an Apple Store at the Genius Bar table where customers sit awaiting for a tech to come and solve the customers problem. Steve Jobs literally created a product that has every single walk of life at this table in a temporary space of unity. God bless that man💯
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Scott Elder (@ScottEl28053565) reported@Kate__KC @Sassafrass_84 @PigWar You are right about that. My son used to work at the Apple store fixing people's phones and iPads. He would talk about how easily they are broken, but then run out as soon as the new one hits the market and buy it. I hate to admit it, but I had my Blackberry until I was required to get my emails on my phone. I went out and got a Galaxy S4. Kept that for over 11 years.
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KitsuneYuki ❄️🔥🦊 (@GinKitsune4) reported@MtSilvr @KirscheVerstahl I love the apple store. One day, you walk in and say you want an orange. You like oranges better. The store owner says, "everyone must want oranges," and starts selling oranges. Now, no one shows up to the apple store, and it goes out of business. This is the problem.
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Jack (@jackcoder0) reportedHer Apple Watch battery dropped to 78% after just one year. She wore it daily. She charged it overnight. She used it like every other Apple Watch owner she knew. Yet her battery had degraded faster in 12 months than her iPhone had in 3 years. She took it to the Genius Bar, expecting them to confirm it was defective. The technician ran every diagnostic. "Your watch isn't broken. It's just been running 24 hours a day doing things it doesn't need to do. There are 4 default settings on every Apple Watch that hammer the battery overnight. Apple knows. They've known since the first Series 1 launched. They don't change the defaults." She asked why. He gave the same answer Apple Store employees have learned to give silence. Then he opened the Watch app on her iPhone and walked her through everything. Here's what he showed her. 🧵
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indefatigable fox cop (@shitotaur) reported@Koutchboom There aren’t any actual Disney Stores left anymore. But there’s a concept there that could be expanded upon. The Apple Store isn’t a terrible idea actually, but it would have to be executed the right way to bring in numbers. It would have to be a local bastion of the Disney exp.
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ᵔ.ᵔ (@czzzen) reportedi had to come to the apple store to fix (hopefully) my ipad
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woofthevote (@woofthevote) reported@Lordmiles Therefore the supply chain means its not about just walking to buy the Iphone and Airpods from the Apple store down the street. Theres a whole supply chain of driving armored trucks down non existent roads for no reason at all because Zambu money is worthless.
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Bernadette Turkenburg (@BJMTurkenburg) reportedShe is so distracted,******* bored actually. She wasn’t looking for trouble, yesterday. “I was just standing there,in an Apple store, USA,and got hit in the face for no reason at all .” What happened next?? Is it in social media? Public fights are normal,nowadays.Weird.
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Thomas (@DestinSailor) reported@Aina_Ai2 Thank you for this. My iPhone 15 pro max started heating when summer started. 6 months of misery like you describe. I went to our Apple Store and asked if the 17 pro would eliminate this heating problem, I was told “it should, Apple put a cooling chamber in it” ; I asked if they could guarantee the 17 pro would stay cool and was told “no, we can’t do that “. The store gives us only 14 days to return the product if there are problems. My 17 pro with the “cooling chamber “ has the same heating problem my 15 Pro Max had (heating and screen going black). I missed taking a lot of photos and videos of nephews and nieces playing junior baseball because of this heating problem.
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lilly (@lilly70583564) reported@gailalfaratx Is that Tim Cook who kept grok down the bottom of the apps in the Apple Store where people could not find it, even though it was the most popular app? Tim Cook is lucky Elon didn’t punch him. Elon is a sweetheart :) I don’t know if I would be so merciful towards Tim lol