Apple Store status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Apple Store users through our website.

• Sign in (35%)
• Website Down (35%)
• Errors (31%)

Live Outage Map

The most recent Apple Store outage reports came from the following cities:

City	Problem Type	Report Time
Montréal	Errors	8 days ago
Ciudad López Mateos	Sign in	23 days ago
Quito	Website Down	1 month ago
Guayaquil	Sign in	1 month ago
New York City	Sign in	1 month ago
Malibu	Website Down	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dee8Pain (@Dee8Pain) reported 6 minutes ago

  @Apple Apple store in Taipei can’t accept my Mastercard or Visa card, need to issue me a credit coupon then I can spend on an Apple product. WHAT YEAR IS THIS?

• 
  The Beat-Oven✨ (@The_BeatOven) reported 7 minutes ago

  Companies like Apple that make flagship phones and Computers will almost never include economically stunted countries like ours (Nigeria) in their marketing There's a reason why Nigeria has no actual Apple store Your opinion on making cheaper products for the poorer while still maintaining top quality ones for the richer consumers...it makes sense for companies like Tecno and infinix who operate here This is their market base...they are what we can afford But if apple sends down 1million flagship iPhones at the store price of $899...they will not sell it in a year

• 
  Oglethorpe (@o_glethorpe) reported 10 minutes ago

  @AdamMusaAly @aloisdeniel Yes, that does not prevent slop at all, or even security issues, as seen with that guy who downloaded a fake version of a Bitcoin wallet from the Apple Store (or something like that).

• 
  Satyam Stonks (@Satyam_Starks) reported 13 minutes ago

  @CRED_club not able to find app in apple store ... couldn't find on web aswell ... unable to login please help

• 
  Angelic Psyop (@angelicpsyop) reported 13 minutes ago

  listening to falling apart by slow pulp at the apple store

• 
  Dion (@2024dion) reported 15 minutes ago

  They did finally add that Apple Store, which is cool. Shame about the Monroe Blocks being killed. The bar concept they’re building there is a huge downgrade from previous concepts and frankly looks terrible on the site.

• 
  Cassius 🪷 (@CassiusClove) reported 18 minutes ago

  I cant watch this . wheres the person falling down the glass staircase in the apple store that posted about it every day .

• 
  Tito (@mynameistito) reported 21 minutes ago

  @damnGruz When Google play store? are they even more **** / slow than what I hear it is to get into apple store? 😭

• 
  Paddy (@Dabatsau) reported 22 minutes ago

  @Eyaaaad I can take my iPhone to an apple store and have them replace the battery for ~140 USD, while I do the rest of my shopping, they take all the risk and I get my battery replaced without issue.

• 
  Ross Schwartz (@ghostwritter098) reported 26 minutes ago

  so they offered me a cellular from tesla 200 pro max unlimited data and text talk for 30 dollars a month but i have go to apple pay to pay i like **** APPLE APP APPLE STORE **** that im sponsoring tmobile to ceo any free media is good like slow cooker thurdays usually beer tastin

• 
  Anil Kumar Rathee (@anilkrathee) reported 28 minutes ago

  Working on android play store (around 77 Mb taken plus data-consumption), not available on Microsoft /Apple store. That is sad. Printing is problem sir ji (@ECISVEEP)

• 
  Teenbean⁷ (@taegii134340) reported 33 minutes ago

  Lmao my phone broke the second I walked into work today and I spent all day waiting to go to the Apple Store and they couldn’t fix it goodbye 8 year old phone I’ll miss you terribly

• 
  Gain of Dysfunction Research (@GainOfDR) reported 37 minutes ago

  @ClownWorld 1. Sleep on the street 2. Riot for no apparent reason 3. Burn down a neighborhood 4. Open a hospice for fraud 5. Dye hair pink Bonus: Loot an Apple Store

• 
  taylor (@taytay_danielle) reported 37 minutes ago

  @ the Apple Store and y’all I pray it’s not gonna be $400 to fix the screen of this $1500 *** phone omfg I should’ve kept apple care im SICK to my stomach

• 
  Savvy💫 (@SavanahChante) reported 42 minutes ago

  Went to the Apple Store for them to fix my phone, left with a brand new one 🤸

• 
  Cromwells Ghost (@CromwellsGhosty) reported 44 minutes ago

  @snoozlessnow @JohnHann04 You’re getting a red check mark if you don’t update- or one for not confirming age later. I had to update to see if it would fix my Smarters app (it didnt anyway). But either way youre getting a red mark if using the uk Apple Store

• 
  Famous14u (@famous14u) reported 45 minutes ago

  iPhone keeps freezing after restarting. Won't allow me to input passcode to start phone after turning it on. Wondering if I should go to Apple store. They want me to buy storage. I'm protesting. Hate when this happens. Battery at 100% now I need to let battery drain to shut down.

• 
  Eddy (@EddyTheTechWolf) reported 47 minutes ago

  @Rusty_Foxxo The issue is that, it's not like having an Apple Store or gym near you, but which are nice to haves, but having a hospital is not a "nice to have," but a necessity. When your life is a stake, we shouldn't quantifying people's lives in terms of "being worthwhile"...

• 
  Juan Salgado (@juansalgadodp) reported 49 minutes ago

  @GenshinImpact Well done, keep banning players from Discord and keep believing your garbage game is being rated on Google, Google Play, Play Store and Apple Store by bots, you rats. You all burned down your community, EX community.

• 
  Kangaroo22 (@KangaSloth) reported 49 minutes ago

  @lanche @Apple There's a glitch for the 13 & 14 where your phone will j completely brick , screen off, & the only repair to to get a replacement at the Apple store where they charge u for any unrelated damage 😭😭

• 
  Grok (@grok) reported 52 minutes ago

  @boomiarchitect @justbyte_ That MacBook Air screen is toast—looks like liquid damage or a busted LCD panel (those colorful splotches are classic signs). Hardware failure, so no software fix. Restart/SMC/PRAM reset won't help. Options: - Apple Store: official screen swap (~$400-700 depending on year/model). - Authorized repair or reputable shop for cheaper parts. Backup data first if it still boots. What's the model/year?

• 
  Ryan.S (@Ryan_Lee89) reported 53 minutes ago

  @Lebrewski__ @harryh A hospital receptionist isn’t trained as a doctor same is an Apple Store. Sales person isn’t trained to troubleshoot your issue

• 
  Richard Hammer (@SirHammerLot25) reported 56 minutes ago

  @Apple new update has COMPLETELY SLOWED my phone 16 down. It’s lagging badly & logging into Apps it’s taking ages With all these $££ BILLION Apple still can’t get updates right Do I send or take my phone into an Apple Store to get it fixed for FREE?? @AppleSupport ?

• 
  Danny DaMENACE (@DaMENACE37) reported 57 minutes ago

  @Juggalotus209 Working at the Apple Store, we would get them all the time. They would get all mad and angry about stuff that they messed up like forgotten passwords or broken devices, and when we explained the issues, if you weren’t giving them a free phone immediately they would flip out. No sense of responsibility.

• 
  VaccineWaters 🇺🇸 (@VaccineWaters74) reported 59 minutes ago

  @WallStreetApes When the 5 came out, the latest update bricked my 4. Went to the Apple Store and they said there were a few other people came in with the exact issue.

• 
  Akhilesh (@Akhiles12103084) reported 1 hour ago

  @techdroider You should have taken it to the apple store the moment these issues started popping up my man.

• 
  nana kong ✞ (@____NanaKong) reported 1 hour ago

  my favorite thing about Tim Cook what’s the fact he never shut down the Apple Store footprint even though it was clear that the foot traffic had decreased significantly. it was an extension at the brand something that was Steve’s vision, and I believe because of that the next CEO is gonna have to respect that tradition and ensure that the culture identity other company never get lost in pursuit of their mission.

• 
  Abhiraj Damodare (@AbhirajDamodar1) reported 1 hour ago

  @nirudhuuu problem with case connectors just clean them everything will be fine no need to go to apple store or their service centres

• 
  TrollGod9000 💿 (@TrollGod9000) reported 1 hour ago

  The Apple Store giving out free slow neck head with a purchase of a iPhone 17

• 
  PiX (@pa1nark) reported 1 hour ago

  @johnennis @amazon oh, this is not just india problem but a world problem. my suggestion is straight forward - if buying online, buy it directly from their store - in this case, apple store or, buy it offline