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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Problems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
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Errors (44%)
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Website Down (30%)
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Sign in (27%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
City | Problem Type | Report Time |
---|---|---|
Toronto | Website Down | |
Chicago | Errors | |
Fort Calhoun | Sign in | |
Gustavo Adolfo Madero | Sign in | |
Beerse | Website Down | |
Auckland | Errors |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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AnneK
(@NGLFundamentals) reported
@traderboy667 @Trendspider_J The ones with the back glass that costs $600 to fix at the Apple store? That one's our last iPhone
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peyton
(@thefrenchexitt) reported
if we get tik tok’s rating score down low enough on the apple store it’ll be removed
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جونو
(@elinyaibs) reported
the apple store or whatever is a joke wdym “could not sign in” i’m gonna sign in to your mom
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Lulwa
(@Lulwa_AO) reported
I have a theory.. what if when you walk through the doors of an Apple store.. it makes your phone glitch and lag later so you go back and buy a new iPhone🤔 (this happened to me n my friends yesterday)
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Richard Gendal Brown
(@gendal) reported
I can kinda see why Spotify is annoyed with Apple: I visited the Apple Store earlier to get my iPods Pro fixed (infamous crackling issue). I was asked to check everything was ok before I left. “I see you’re using Spotify… have you tried Apple Music…? Here… let me show you…”
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Roozbeh
(@RoozbehGO) reported
@onanoctupus If we could have shiba swap application on play store and apple store, that would fix a lot of issues. This going through metamask thing to transfer is a pain. Just like safemoon.
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Wonda Woman
(@WondaWoman) reported
Why is there still no @apple store in Athens, Greece? We have to deal with “official representatives” i-storm who have zero customer service skills and will let you walk out of the store without solving your problem. Please do something to fix this.
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Eli Ladon
(@Eli4real) reported
At the Apple store trying to replace my AirPods charging case. They say the regular charging case doesn’t work with the pros and I have to make an appointment. This is a damn nightmare. Fix it, satan 🤧
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Jon Carlestam
(@joncarlestam) reported
@backlon Same for me. Went to get a battery replacement at the apple store but they won’t do it, unless it’s at less than 80 %. Had to live with an exceedingly watch experience for over six months, until it finally dropped below 80% and I could fix it.
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monkey 𓃷
(@Yanappuu) reported
@Crystal_Cat101 My best advice for if this ever happens again would be to take it to the Apple store for a (free) checkup. If it’s a problem on their end they’ll usually replace it for free, or for a minimal fee and you’ll end up with a brand new product 🙏
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☆THEE shawty party☆
(@babimelodi) reported
y’all know anybody that can fix macbooks so i dont have to spend 5 hours at the apple store? 🤠
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Rob
(@theRSSfeeds) reported
@CriticalBard My favorite was working for an Apple Store, and having people come in with battery issues, then realizing that that application is their top battery usage. Even better was when they had the normal AND pro versions installed.
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gina \⁷ ❖
(@odetoyoons) reported
@cherrie901 he part times as an IT boy at the apple store down the street
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nicolepavez
(@nicolennewyork) reported
The Apple store doubted me but I saved 20k photos today because my hardware was broken and I wanted to back everything up.
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Asa-Azriel aka Ace
(@asaazriel) reported
Went to the @Apple store to fix my cracked screen and was told to backup my phone via iCloud, so they could save all my data to put on a new phone. But why did only half of the stuff on my phone not backup? Lost important documents, passcodes, phone numbers and photos 😩😔
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Pancake 🥞 Areolas 🍼
(@JaidaViolet) reported
At the Apple store tryna fix my phone.
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kohelet.
(@rebonyw) reported
@imanigetup same thing happened to me for a while but i sorted it out. there may be a problem with your port. you may want to go to the apple store and ask them to sort it out for you, the thingies are uneven…unless you just need a new charger :)
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katya 🇵🇱
(@katyacherub) reported
haha the apple store returned my laptop bc they said they fixed it,,,, it is absolutely not fixed!!! i need my laptop to do school stuff literally rn and it is not working,,,,,, i am so stressed oh my god
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cheffytwoshoes
(@cheffytwoshoes) reported
@tim_cook @AppleSupport @Apple I bought a IMac in November, $3000, as per the CSR the best computer you can buy. Sorry, the computer is at a BS Apple store being repaired. I bought this POS because my MacBook started not work after 3yrs. I had a Dell for 13 yr not a problem. BTW
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Bye-Run Mill-Err
(@byron_miller) reported
@vtimd @hhoover That’s a surface book2 laptop :) i’m ready to try it on my macbook pro because the keyboard sucks!!! walk into the apple store and scream at them to fix their overpriced piece of crap AGAIN :). i used to love my mbp until this touch bar and disastrous stuck key problem
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robyn
(@robynmars_) reported
I hate how the Apple store makes me talk in front of people like I signed up to fix my laptop not public speaking 🙄
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LON 6/27♋️
(@LonLonBougie) reported
Thank God the Apple Store is down the sidewalk from my building because my iPad isn’t connecting to my wifi but all my other products are 🙁😒
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John O'Conner
(@joconner) reported
@AppleSupport. I've been with online support, even took my AppleCare-covered MacBook to an Apple store. They can't dupe the wifi connection problem, so I have to bring that laptop back home. Guess I can use it as a doorstop. Still frustrated.
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Tarun Vijay Singh
(@tarun00095) reported
@Apple I purchased XR,now it’s battery not working,went to apple store but no response.look into it
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IDBI Bank Cares
(@IDBIBankCares) reported
@Bhavesh219 @IDBI_Bank Dear Sir, Kindly check if the Mobile Banking application is updated to the latest version by visiting Play store/Apple store, if the app is updated kindly share the details of customer ID and screen shot of the error via DM for us to further look into the matter.
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Moon Bounty Farmer
(@destiny_thememe) reported
Oh gosh i need to bring my macbook to apple store (the smc resets didnt fix it) and now i fear that the employees will see my RIVEN PANTS STICKER
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meena
(@meena77531087) reported
@Apple I wonder if this will work properly? i bought a brand new iphone 11 last year from an Apple store and Apple support did not sort out problems I have with it. I would normally have expected them to replace it but no they kept wanting to ´repair’ it. An expensive mistake.
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Paulina Mangubat 蘇清華
(@paulinaVEVO) reported
from
Boston, Massachusetts
I’m just a digital director at the Apple Store with broken tech 🤙🏽
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Tarun Vijay Singh
(@tarun00095) reported
@Apple @AppleSupport I purchased XR BUT it’s battery not working,went to nearest apple store but no response worst service
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Sustance
(@sustancemusic) reported
Taking macbook in to Apple Store to get keyboard replaced today...looks like tomorrow will be spent crying over Ableton + VST's not working then