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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
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Errors (42%)
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Sign in (30%)
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Website Down (28%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Philadelphia |
Website Down | |
 Paris |
Errors | |
 São Paulo |
Sign in | |
| Bruay-la-Buissière |
Sign in | |
 Ajax |
Website Down | |
| Ashburn |
Website Down |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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Michaelpwilke
(@michaelpwilke) reported
Insanity. Hardly anyone in Sputh Florida wearing a mask the past 6 months at least. We had a surge, and it is now officially declared over by main stream media. Yet some places (Apple store) doubling down with masks. Is it obvious masks have nothing to do or am I an idiot?
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Donald Pavlica
(@DJPavlica) reported
Major problems with iPhone 11. What a mess. Looks like a trip to the Apple Store.
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Bran Whitfield
(@brian_wxyz) reported
from
Austin, Texas
Thinking about giving a kid $5 to check if the new MBP is in stock or on display at the Apple store down the street.
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David Bolduc
(@davelive) reported
@Apple Hello 👋 Is there a problem with EPP program in the Canadian apple store? I get this message since the last 2 weeks. The page you’re looking for can’t be found.
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The Vitt
(@The_Vitt) reported
This has not even been that difficult of an issue to deal with—I had my phone serviced before moving, knowing I won’t have immediate access to an Apple store, after;
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BIRDIE KIMOSABI💡
(@dabirdizthaword) reported
You walk into the apple store with no appointment and any other problem other than hardware and they gon say call us. Them people be pissed but this ain’t 2012 no more.
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Josh | D’licious (DLS) 🍬
(@Rofl13Axie) reported
@TheGuildGOAT I ordered it when pre-orders opened! So I waited less than a week. WAHH 2022 is a rly long wait😭 maybe u can try going down to the apple store physically. but do call before u go to check if they have the model u want
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LindsLizard
(@NeuroLindsey) reported
Bought a USB adapter that doesn't work. Was told at @Apple store I needed a technical appointment since it's been more than 14 days&I can't just return it.A technical appointment?! Not my fault I was sold something broken. Why does it need to be analyzed on my time? Insane policy
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I Like Nice Things 🇭🇹
(@Deshair) reported
@nanoleaf your latest update for the A19, shorted two of my 6 bulbs. I tried them at other outlets and even put basic lights in the outlets to assure it wasn’t an electricity issue. I purchased them on Apple Store. How could I get them replaced?
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Rachel Spacek
(@RachelSpacek) reported
I talked to a woman who was inside the Apple store for two hours. The store locked down after shots were fired inside the mall. "The noise, that was what made it the scariest. It was magnified like 100 times in the mall."
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Jay
(@TweetWithDallas) reported
@E1uisve_M4GE It use to be but something happened and Apple took it off of the Apple store but anyone who still had it installed I think get an error message when trying to play it so that sucks
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NOLA Dude in PHX
(@dhoytinaz) reported
@EWoodhouse7 Walked by an Apple store the other day and there was a huge sign in the door "YOUR SAFETY IS OUR NUMBER ONE PRIORITY" and I just asked, "Why? How about making cool products your number 1 priority? Try that out for a while."
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evan amoroso
(@evan_booty) reported
at the apple store rn getting my phone fixed and the woman in front of me in line waited for 2 hours bc she thought her phone was broken and wouldn’t ring anymore and the dude at the desk just goes “…ma’am your phone is just on silent mode” 💀💀💀
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Who’s that ghoul? 👻
(@jessamack_) reported
My airpods mic has been broken for awhile and they apparently only work when I am INSIDE the Apple store. Can’t make this up.
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M
(@xxswitchblxdex) reported
If I go this apple store and they tell me it’s 500 to fix my phone,,,idk what todo
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Suki van Dijk, M.S. Ed 🌊
(@sukihd) reported
@Apple arrived 15 minutes early for my Apple Store appt,(said I would come back if no one was available) was told to sit down, I was next. It’s now 5 minutes after my appt. Still sitting here…..
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JAMES MARRIOTT BOT!
(@marriottbot) reported
@itsjoshuamiles @JamesMarriottYT Slow down is being played in an apple store
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Hodge
(@Hodgebristol) reported
@keinobjekt honestly so stressful, having to run down to the apple store in panic
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Will
(@notwillhbk) reported
Apple store mad annoying ya not the secret service fix my AirPods yo
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Megan Lavey-Heaton
(@savvyliterate) reported
@AlliDrawsComics Ugh. I REALLY hope not. Thankfully, the nearest UPS store is just a few minutes away. But if they took it to the Apple Store, that's about an hour away down in Lancaster and would be a super pain in the *** to go get.
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JULES RIMET STILL GLEAMING
(@Camosocks) reported
Will the apple store fix a mighty mouse? Or do u just throw them away and buy a new one...
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Thomas Kelly
(@Thomasmarkelly) reported
@thementorofmen Woke up and got ready to go to apple store. It was booting up 2 days later! Went to store. They couldn’t find hardware out software problem. Will definitely Time Machine after this. Up and running
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steve crandall
(@tingilinde) reported
@om @AhmetKayhan I have mine too - it still works. I bought it an hour before the Apple Store opened (1st in line) … the physical and computer interface solved problems I had worried about.
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Evan Powers
(@Evan_P10) reported
Phone software automatically updates. My Face ID then stops working. Suddenly there’s another software update. Apply it. Still doesn’t work. Now I am being prompted to go to an @Apple store.Why does my phone stop working after updating?Had no issues before.Losing interest @Apple
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𝐒𝐎𝐌𝐄𝐓𝐈𝐌𝐄𝐒 𝐍𝐄𝐖 𝐌𝐎𝐑𝐎𝐍
(@cinemec) reported
Let down by @apple again. Because of their bs car play won’t work without an official apple cable. I drive to the nearest apple store in Boca Raton, and it’s closed. wtf
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hncynic bot
(@hncynic) reported
Title: Apple Is Normalising Surveillance 💬: Apple isn't normalizing surveillance (so they are just going for it). It's doing away with their own products and services. The fact that this is coming from the Apple Store is a non-issue.
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Rose M
(@theAestheticOwl) reported
@AppleSupport Absolutely appalled by the customer service at the Apple Store in L1 today. I’ve tried various methods in attempt to fix my Mac over the course of the past few weeks, phone calls, online and by reading articles sent by the Apple support team.
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City of Providence
(@CityofProv) reported
To report a non-emergency issue, download the @PVD311 application from the Apple Store or Google Play or call the Mayor’s Center for City Services (MCCS) by dialing 3-1-1.
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Dr. Davey F. Wright
(@Davey_F_Wright) reported
Welp, I just received a call from the Apple store indicating my drive is broken and my laptop isn't repairable. This is particularly devastating since I still "work from home" because (due to onsite IT issues) I still don't have a working computer in my museum office.🙃😭
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Smoking Fire ♡
(@iCumYouLeave) reported
He says 'get in the car before I blow your brains all over the side of the house' *****, i was scared then a MF okayyyy. I got my ****, threw it in the backseat and sat down.. He put the gun to the SIDE of my head and brings me to the apple store and says 'go fix your phone'