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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
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Website Down (54%)
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Errors (33%)
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Sign in (13%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 João Pessoa |
Errors | |
 The Bronx |
Errors | |
 Pune |
Website Down | |
 Soisy-sous-Montmorency |
Website Down | |
 Essen |
Sign in | |
| Atlanta |
Website Down |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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Arun
(@ArunGoe16037834) reported
@SBICard_Connect my credit card debit 2999rs in apple store but apple store refund this amount but these amount not show my credit card solve this issue as soon as possible
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Grace-1G
(@Grace_1_G) reported
@Apple went to the Apple Store in Georgetown DC for my son phone not working due to the manufacture issue. The manager there Daryle refuse to replace his phone although customer service on the phone set the appointment for us
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Fozzy Bear 🇺🇦
(@OnePartyStateUK) reported
@VanceBullivant @appleinsider I asked whether the ‘issue’ was isolated or might the replacement be the same. They Couldn’t say so, add to that the lead time and The moment had passed. I might just go into Apple store and really compare with pro model.
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I have a small ******!
(@JjOstrowski) reported
@guide_late @SethAbramson Dude...the issue isn't with bugs that I have heard anyone report yet. The issue is that the account disbursement is really slow. That it only works with apple store, no desktop browser support, etc.
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Nitin prakash
(@nitinprakash96) reported
Apple store subscription & server to server notification API is such a poor design. And the documentation doesn't even match what they do in reality. It feels as if it was built by people on notice period.
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LK
(@dece19th) reported
@GroundedTech Isn't this like saying Apple is the biggest reason ppl leave iOS for Android (Apple Store/Fortnite, USB-C, battery throttling, no SD card slot, antenna issue, Apple Maps, a pain to repair, bad/no trade-ins, overpriced for last year's tech/Fold 3)?
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Airika Nicole
(@airikanicole) reported
from
Dallas, Texas
Not my phone literally having a melt down that I had to go into the apple store and get a new phone….🙃 I’m glad I pay for apple care because the price of the “repair” was too damn much!
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Kris Johnson
(@OldManKris) reported
My workaround for now is to use a Smart Cover with the iPad, so it turns on when I open the cover and locks when I close the cover. Maybe it is a hardware issue, but I don't know that I will be able to reproduce it at an Apple Store.
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Aaron
(@_AaronRyan) reported
Sitting at the Apple store because my computer bricked when I tried to update it, and the technician is looking up how to fix it on Reddit. So what I’m saying is, looks like I’m getting a new MacBook.
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Stanimal
(@StanBrand) reported
@holland5a I have had a similar issue. It freezes has the circle in the middle, sometimes turned a magenta color and restarts. I am going to visit a apple store. I hope you solve the problem also
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DStv Nigeria
(@DStvNg) reported
@YOUNGDESTINYA Hi, please be informed that the promo for one month on Premium bouquet has been credited and currently in your account. With MyDStv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store.......1
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Mads
(@MadsJD1512) reported
@benjyminty @daraobriain The journey to the Apple store via the local dump’s drop off point for broken electronic goods?
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LA Bear
(@Helensredpurse) reported
@MicrosoftStore Help!!!bought Microsoft office home and student 2021 it’s sending me down rabbit holes can’t use my product key code it says the already used! I bought at an Apple store nothing matches nothing works I need to talk to somebody I need help!!!!!
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J
(@richliar) reported
@Advil no ur phone’s defective, i had the same issue. Idk what phone you have but they have been seeing that problem a lot in 12 & 13 models, take it to an apple store they will repair or replace it for you. Trust, it is not supposed to take that long lol it should be instant
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𝐁𝐞𝐧𝐣𝐢𝐫𝐨 𝐏𝐫𝐞𝐬𝐭𝐨𝐧
(@SpiritsFinder) reported
/* my Dad's Apple ID keeps saying it's not being used in the Apple Store, no matter how much I sign in. Can someone help me out please?
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Dana the Sane 🇨🇦🌻🇺🇦
(@danathesane) reported
@RuthKapelus @GirlSwagger101 If you have any more problems, an appointment at the Apple Store would get you through the rest.
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Roberto Alvarado
(@ralvarad1975) reported
Hello @Apple team, I need your help, I have a case with guarantee in Chile, I have a phone that was broken by your official IT services, I have escalated and validated with with apple store here and I'm still waiting for the solution. Where can I escalate it? thanks #appleEvent
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Gus
(@riki_minaj420) reported
Came to the apple store to fix my AirPods and now I gotta wait an hour without them 🧍🏻
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3301
(@helper3301) reported
@gusandrianos @9lekt battery replacement costs $49 at the apple store for old phones. I have a 6s and care about updates. It’s especially important if you are keeping your phone for a long time it really extends the lifespan. Batteries are a total non-issue at this point.
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Alphastream
(@Alphastream) reported
@vorgryth Today I took my daughter to get her phone fixed. While getting fixed, to go get a better case and screen protector. Back to Apple store and they say they can’t fix it. Back to return case/protector. That and my son’s allergy appointment was all day.
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Swagger Iffic ⭐️
(@GirlSwagger101) reported
@RuthKapelus When I transferred my info from an iPhone 8 to my 12, I had the same problems. It just wouldn’t work. (I was helping my mom transfer hers at the same time; hers worked and mine didn’t.) I ended up taking it to an Apple store and they got it sorted out.
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Andy Graham
(@JustAndyGraham) reported
@Katie20Percent 100% Had mine almost 4 yrs, though they did develop an issue close to two years in (warranty 2yrs), Apple Store changed them no bother. Wouldn’t be over exaggerating to call them life changing, listen to so much more now and phone time is never dead time with two hands free
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bellascreditcorner
(@bellascreditco1) reported
I dropped off my MacBook Pro to the @apple store Monday night to fix a cracked screen. I had to pull out my old HP laptop so I could still get work done. It has been such a struggle all week using this dinosaur of a machine. Can't wait to get my Mac back tomorrow 😩 #apple
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GOtv Nigeria
(@GOtvNg) reported
@AkeemTijjani With MyGOtv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you for continued patronage. Kiki043.............2/2
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Niranjan Pimple 🇮🇳
(@niranjanpimple) reported
@AppleSupport MacBook Pro 13”2017 K/B replace prog:- Condition is by 4 years of purchase! Issue wasn’t much earlier Multiple COVID lockdowns & Covid suffering No Apple store in India - no pickup Due to combi of above Is it possible to get extension to avail free KB replace?
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Iounios
(@iounios_italia) reported
@imaginecurve Hi! Are there any o go my issues with Apple Pay payments? I keep getting declines today. My MC is working, the one I use to pay thorough Curve. Only the Curve payment via Apple Store is getting declined. Please advise asap
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Wizzolf Wilderclaw💙(🤝,🤝)
(@WizzolfW) reported
@MrD3336 @OneSm0k1njo3 Them taking the browser down from Apple store led to me getting ripped off for $3000. I know Apple did it to screw over decentralized wallets-many got scammed the same way. My stupidity and naïvete aside, thieves need to hang!!
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Justin Searls
(@searls) reported
@renaudsn No it's available on the US Apple Store (web version) via a drop-down
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provod
(@w23ru) reported
(first world problems) Apparently @Apple store website doesn't track availability at all. When you order a device that you need asap, they will silently cancel an order w/o explanation and will only provide a refund in 5 days, so you can't make a replacement order. Well thanks
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Sisfur, heir of 🌈AlphaCatPennsylvania
(@AlphaCatPA) reported
@landis_melinda @SLT229 That is why we have very strict rules about beverages near electronics. Bad enough the Apple store people have to clean the cat fur out of them, asking them to cope w/ beverages issues would be too much.