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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
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Website Down (50%)
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Errors (31%)
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Sign in (19%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Hamburg |
Errors | |
 Dallas |
Sign in | |
| Chicago |
Sign in | |
 Sofia |
Website Down | |
| Wetumpka |
Website Down | |
 Mont-Royal |
Website Down |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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Kym
(@Kymbersmith90) reported
Just a quick update for anyone here waiting on updates from me - I don’t have a working laptop at the moment! The Apple Store don’t have the part they need to fix mine and I don’t have the cash needed for a new one right now so it’s gonna be a while guys. Sorry. 😢
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MarcusCharles.K
(@marcuscharles_k) reported
Visited Apple store today to try my luck to get my Airpods replaced. Well, my Airpods apparently dont meet the requirement and after testing they found out my left airpod got charging/battery issue. Ended up replacing it with a discount. 😫
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BluBerrii | ♡ comms open ♡
(@BerriiBlu) reported
crying rn working on commissions when my apple pencil tip stops working 😭 i have an old one which works but its so worn down that it scratches my screen protector LMAO i guess I'll run to the apple store on Monday and work with this for now
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CrankyManager
(@ManagerCranky) reported
@DepotDisaster I broke my iPhone 4 screen. Got out of the car and forgot I had it tucked under my leg. Landed face down on the one pointy rock in the area. Hubs fixed the screen tho, back when it was easier to do. We have no apple store within 100 miles. I’d love to go back to caseless but my
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(Onyx) シャドウ・オニックス
(@Shado_Onikkisu) reported
So i get to the apple store and the tech guy comes out and I tell him the problem. He went through everything that I did with the computer. Got the same results. Man said I had to get a new logic board. So all my data since feb are gonna be gone.
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Nico Suarez
(@Therealnico13) reported
@Apple @AppleSupport Hey Apple Store Polaris in Columbus OH. What a terrible experience this afternoon. The store had probably 20+ employees. We approach 3 doing nothing at the back of the store about an iPhone repair. Was told they weren’t taking walk-ins to come back tomorrow…
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Manny Rivera
(@MannyRi10905675) reported
@cryptoassetsguy Please join Pi Network, you can down load the App thru Google Play Store & Apple Store. Invitation code is Mavz0407
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marco
(@spxdxrz) reported
appt today at apple store to fix my airpods pro then im gna go grab coffee for me and tea for ****** and bring it to her for her break
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T Kennedy
(@iamTK_421) reported
@9to5mac @michaelpotuck Poking on this again. My second set of AirPods Pro were just tested and confirmed to have the same issue - luckily under warranty this time. Two additional people at the same table in the Apple Store came in for the same issue. @Apple has quality issues with these.
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Verizon Support
(@VerizonSupport) reported
@johnnyflowers_ I appreciate the added info regarding the lens issue you're experiencing. Apple's forums indicate others have had similar issues, and if the reset doesn't fix it, they suggest visiting an Apple Store to have it fixed/replaced under warranty. How does this sound to you? -Ryan
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Manny Rivera
(@MannyRi10905675) reported
@xrpkendra Please join Pi Network, you can down load the App thru Google Play Store & Apple Store. Invitation code is Mavz0407
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LongConvexity
(@LONGCONVEXITY) reported
@acrossthecurve I walk by that Apple Store sometimes multiple times a day and it's packed. Strong dollar doesn't seem to be slowing people down either, tons of tourists. But I also think there's a bit of YOLO going on after being locked up. Be interesting to see if it slows into the fall.
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Cory
(@CorCor624) reported
@jonodnz @Apple @AppleSupport There was no issue until the update was installed. I went to the Apple store they couldnt even figure it out.
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Sedan Chairtwo
(@SChairtwo) reported
Ok, just MacBook trackpad problems with unibody macs. Thanks sales reps at SF Apple Store who don't know about this. Geez. I literally thought I was being F**d with. Problem solved.
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Alokananda Ghosh
(@tangledrev) reported
@AppleSupport 3. Display lag in the phone while using I have purchased this phone on 19th of July 2022 and the problems have been there since Day 0. The Apple store keeps on telling me to revisit without checking my phone. This is a faulty phone and I WANT A REPLACEMENT.
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avery
(@maxlvvr) reported
@halfcoldcoffeee NO BC I HAD THIS IPHONE 11 A MONTH AGO AND THE BACK GLASS WSA BROKEN AND WE WETN TO THE APPLE STORE THING TO GET IT FIXED AND THEY ASKED FOR 45K TO REPLACE IT ??? THATS ALMOST THE PRICE OF AN IPHONE 11
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Manny Rivera
(@MannyRi10905675) reported
@NerdNationUnbox @MoonLamboio @coinbase Please join Pi Network, you can down load the App thru Google Play Store & Apple Store. Invitation code is Mavz0407
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mckaylee luvs rex
(@mmckaylee) reported
@intruxxitself yeah that happened to my last phone, i got a new one bc the battery wasnt the only problem but u can also take it to the apple store and have them replace your battery if u dont wanna get an entirely new phone
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GOtv Nigeria
(@GOtvNg) reported
@Bankolemiii With MyGOtv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you for continued patronage. Kiki043.~2/2
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GOtv Nigeria
(@GOtvNg) reported
@___rakabuba @getpocketapp @theflutterwave With MyGOtv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you for continued patronage. Kiki043.~2/2
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Manny Rivera
(@MannyRi10905675) reported
@cryptoassetsguy Please join Pi Network, you can down load the App thru Google Play Store & Apple Store. Invitation code is Mavz0407
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Cam
(@cajosabo) reported
i have a love/hate relationship with apple store employees or rather, the system they run by. like wtf you mean i can’t fix my phone cuz it’s still functional 😭
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Pynogb
(@OghabiPouyan) reported
Is there any possibility that an Apple Store Staff at Genius Bar section lie to you because they don't want to fix your device?
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Shawna Kaylor
(@ShawnaKaylor) reported
@Apple This is a design flaw in your store system, not a problem caused by employees at any one store. I've never enjoyed going to an Apple store and I've had Apple products since the ipod Nano.
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saveur🪷☁️ dont understand this app
(@saveurlov) reported
@modaorittsu oh no ! if it’s an internal issue, I’d reccomwnd going to an apple store, in my experience they have been very willing to help…
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Shreddddddd
(@metaverse2142) reported
@Apple @AppleSupport huge issues with apple store on 14th street in NYC. Went in with a technical issue in right air-pod and their solution was to replace the left or buy a new case. Employee 2319676456. Contact me asap. I’m close to never purchasing apple products again.
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Ben Horrigan
(@BDHorrigan) reported
@adebradley Known issue with my colleague's three-month-old MacBook screen, horrific lines all over it. Again would have to send it off for three weeks, AND they advised we'd probably still have to pay approx £800 for it, even though the guy in the Apple Store said it could have been "dust".
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Convolver
(@Convolver) reported
@jodiecongirl Same problem JCP ran into when they attempted their Apple Store-like pivot — in both cases clutter signaled “bargains” to their customers, which was their core value prop.
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Apple Software Updates
(@AppleSWUpdates) reported
@DocyOcky If you’re not a registered developer, you’re probably out of luck officially. You can try going to an Apple Store though and pressure them to fix it but it might be difficult
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The Bad Hombre
(@greenenergydude) reported
@lasc1943 The apple store will help with any problems or issues.