Apple Store

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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.

Problems in the last 24 hours

The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Apple Store Outage Chart 01/14/2026 17:45

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Most Reported Problems

The following are the most recent problems reported by Apple Store users through our website.

  1. Website Down (54%)

    Website Down (54%)

  2. Errors (33%)

    Errors (33%)

  3. Sign in (13%)

    Sign in (13%)

Live Outage Map

The most recent Apple Store outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesHyattsville Errors
BrazilJoão Pessoa Errors
United StatesThe Bronx Errors
IndiaPune Website Down
FranceSoisy-sous-Montmorency Website Down
GermanyEssen Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

  • jeffwbanks Jeff Banks (@jeffwbanks) reported

    @jackdcoulson @PathToManliness We make time for what we value. If my iPhone breaks I won't hesitate to spend 2 hours waiting in line at the Apple store to fix it. I can spend an hour a day exercising, meditating, and journaling.

  • NineaJayso Ninea Jayso (@NineaJayso) reported

    @MitchellEpner @Popehat @ATTWireless Same problem with Verizon, my iPhone 8 was fine, the new iPhone 12 sucks where I live. Apple store reset the phone, spent an hour on the phone with Verizon. Should have kept my iPhone 8. I am stuck with this piece of **** for 19 more months.

  • dlppgh Dave the Younger (@dlppgh) reported

    @Insert_Metaphor @chelseathepope These kids would have so much leisure, not having to queue up at the Apple Store every day with issues

  • BeeBronte Beronica Bronte (@BeeBronte) reported

    and to top off this terrible day my MacBook screen is blanking .. since I haven’t even had this thing for 3 months I just better walk out of the apple store with a new one.

  • teresabenetos Teresa Benetos (@teresabenetos) reported

    @walterm Yes my hb did. But when he made an appt at the Apple store in Miranda they had zero stock and zero stock of iPads. They couldn’t tell him when stock would arrive due to supply chain issues and worldwide shortage of microchips. Got one at JB Hifi

  • EuSou0Batman The Dark Knight (@EuSou0Batman) reported

    @Flounderiendo @Apple They said in the phone that they will authorize the fix at no cost to me (as they should). Where I live there’s no Apple Store, so today I’m going to an authorized service center.

  • kasey_berlin Kaseyberlin (@kasey_berlin) reported

    The whole Touch Bar. Currently, the Touch Bar went completely black. It still works, however it has no light on it and I have to guess where the buttons are. I took it to the apple store and they are going to charge me $600 to fix it. I have never dropped it, and there is no… (2

  • ambridge2020 Stephen McBarron (@ambridge2020) reported

    @Massie68 @Helen121 @TwitterSupport That’s right. It made it impossible to engage with a football match yesterday afternoon because the score was going up and down plus tweets from a game last week were mixed in. It was absurd. Think the update on apple store this morning has fixed it. Hoping so

  • yakultx100pre k3v1n 🦃 (@yakultx100pre) reported

    I just went to the Apple Store 15 miles away to turn in my Macbook with the broken monitor. Turns out the appointment was for tomorrow, not today. So they turned me away. Can I get an L in the chat?

  • IDontWantAGoose Mike with no Goose (@IDontWantAGoose) reported

    @Apple My dad is having problems with his apple ID. I was on the phone with support for over 2 hours this morning. He also went to the Apple store in Baton rouge for 3 hours. He needs ONE app for work and can't even download it. On his end it says it's locked but it's unlocked on

  • JustinAlquist Mr. Man of Man Mr. Mr. (@JustinAlquist) reported

    I'm at an Apple store with a friend to fix his phone and the guy at the entrance was all "Yeah just wait at the cubes" and we look past him and there are these wooden cubes for people to sit on instead of regular chairs and this entire store feels like a big fever dream

  • cnassxi cass ! ✨ ᥫ᭡ (@cnassxi) reported

    is the apple store down wtf?? i can’t purchase netflix and ****— smh and I signed out of the icloud to try and see if it was the issue and i can’t sign back in 🥲 da ***

  • crypcato ₳shera ⚡️ (@crypcato) reported

    I am waiting so long for my iPhone 13 pro max. Anyone else problems with this? They are literally sold out in every Apple Store in Europe.

  • Sarahi_Hndez EMO SPICE 🦇 (@Sarahi_Hndez) reported

    @Ieftcoastenvy @stanluvsminions least case it might be a hardware issue that’s an easy fix out of warranty but worst case it might be time for an upgrade! go to ur local Apple Store!

  • Andrewjayx Andrew Lenzini (@Andrewjayx) reported

    Went to the Apple Store, they’re refusing to cover it and quoted $700 to fix.

  • JJ_TFW JJ ™️🔊 (@JJ_TFW) reported

    I ain’t leaving this Apple store until all my issues are resolved, these lot think they can take the piss

  • ntkvby (@ntkvby) reported

    the genius at the apple store tried to tell me the ones and zeros are messed up while failing to fix my computer

  • nightstarjoon I⁷, ✜ is seeing BTS (@nightstarjoon) reported

    I went to the apple store today to get my keys fixed, and when I was taking my keyboard stickers, the 'm' one came off, and now that one is broken... I really have to go back to apple and get it fixed 😐

  • b7xt2mw4pz I, Claudia (@b7xt2mw4pz) reported from Bromley, England

    @lynnesy01 OMGGG!! Problem is, U can’t go back can U?! Do U think it’ll ever be OK? Went to the Apple store y’day and the advisor wanted me to do the dreaded major total reset!! Can’t cope with that so am just gonna do a setting reset x

  • benscribbles Ben Hall (@benscribbles) reported from Hollowell, England

    Just found out my wife’s old knackered laptop that has been sat on a shelf for over a year is actually on a recall (for the issue that knackered it) and once fixed is actually worth about £500. Apple store appointment booked for tomorrow then!

  • radishcarton mother juice (@radishcarton) reported

    making an appointment at the apple store like “broken macbook 2 match our system/society 🙏🏻”

  • scarletxspidey Kaylee Saw Eternals🎄🎁❄️ (@scarletxspidey) reported

    quick rant bc im mad: so my laptop has been over heating like crazy to the point where I cant really use it anymore so I took it to the apple store for them to fix it and they told me that they dont see anything wrong with it even though there is clearly a issue...

  • elliecharboz ellie (@elliecharboz) reported

    having to tell the guy at the Apple store that my laptop screen is broken bc I stood on it by accident was bare embarrassing

  • rebeccarightnow Rebecca Christiansen 🍋 (@rebeccarightnow) reported

    @TheOmniZaddy Better than knocking it down and building a soulless normal Apple Store!

  • YESSIRR79 Splashbongo (@YESSIRR79) reported

    @Ouch3y Download fpl fix on the android/Apple store and you can see when players will rise or drop

  • dkhang khang (@dkhang) reported

    I came into @apple store to get my brand new 1 day old iPad and magic keyboard fix. The “genius” was making me feel guilty telling him that my keyboard isn’t working with my iPad. Wait…. I am suppose to be the victim here. The person that need help. The customer is King?

  • ItsBenAllen Ben Allen (@ItsBenAllen) reported

    @MKUltraTranny How is this sad? Tons of money went into restoring it that otherwise wouldn’t and it’s beautiful. Would you rather them tear it down to build a regular Apple store?

  • MungeSun ๓𝐮ℕ𝔾€ Ⓢam (@MungeSun) reported

    @TonyMuchiri4 You remember my problem yesterday,i did factory reset,i got the machine running # mojave,opened apple store and got#MacOS BigSur Up,as easy as that.if you go directly to Upadates ,i would have updated the machine with #OS monterey....super easy,super helpful...

  • JohnLucas090 The Moderna Man (@JohnLucas090) reported

    @_JessyJess27 Yep. All you have to do is go to the Apple Store and tell them that you’re having feedback issues with your AirPods Pro and they can do an audio test on them and replace them for free if they fail the test

  • MrExclusive666 Code MrExclusive666 (@MrExclusive666) reported

    @crypto36455990 @sparkpointio The problem is probably the Apple store and they all dont know how to solve the fact that Apple wants to earn of off micro transactions in games, just like the dispute with pkmn go. But still… solve that stuff