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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
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Website Down (40%)
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Errors (37%)
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Sign in (23%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Estelí |
Sign in | |
 Hamburg |
Errors | |
 Jaipur |
Errors | |
 Menomonie |
Errors | |
 Dundee |
Website Down | |
| St. Louis |
Errors |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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John Melendez
(@stutteringjohnm) reported
Anybody in L.A. that needs a MacBook or any other device fixed quickly & at a reasonable cost go to @MyFavetech, these guys fixed my broken internal screen in less than 24 hours! They also were over 150 dollars less than the Apple store.
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Tyler Kithas
(@TKSupertramp) reported
I waited an hour and a half at the Apple Store for them to run tests on my broken AirPods, confirm to me they don’t work (obviously), and then tell me they can fix them for $178. Someone get me a phone to heaven, I have a bone to pick with Steve Jobs.
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joy
(@joykozu) reported
The evening started with a solo trip to the Apple Store to fix a button on my keyboard and ended with me and @airysparks screaming in a Walgreens parking lot and spraying Raid all over my car
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Candy Coated Sniper
(@SpottedFleecer) reported
@DAnteFourPrez @cormyd_123 @anna_ksil Like fr lol. I would probably pair and unpair like 2x before taking my *** to the Apple store lmao Might get a google of the problem out of me but that depends on how non-lazy I am that day 😭
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It's Ben
(@BenSchreiberCA) reported
@WhatsApp Please help me get my account back and fix what Apple broke!! Apple employee deleted my entire phone without asking me and now I’ve lost all my data. Specifically, the 10+ years of WhatsApp is gone and irretrivably gone, thanks to Apple store employee’s incompetence.
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Wah31
(@Wahwah317) reported
@anon6537509312 @MikeCarlton01 No I have a 2014 Mac Air working well, battery good.I signed up to Applecare which has always been helpful. My partner had keyboard issues with Mac went to Apple store replaced in a hour.
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Max Casperini
(@CasperiniMax) reported
@katerogers @SBWorkersUnited go visit the KC site SB is closing. It's across the street from where the Apple store is, across the street from where Tiffany's was located in the highest retail rental $ area in all KC. It's the NICEST SAFEST part of KC. SB says "safety'' issues is total NONSENSE and LIES!!
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Daisy 🧸♡ mashi’s gf(real!)
(@mashicola) reported
thinking about how when i was at the apple store so my mom can fix her airpods i was translating and i was kinda struggling with the big words and all of a sudden the guy starts speaking spanish and i’m like 😐😑 you just watched me struggle like a idiot for what
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TWilz
(@twilz353) reported
@AppleSupport Went to Apple store today. When they connected it to a usb c cable, charged with no issue. When I came to use my old charger…watch died. Power reserve with red icon. Exactly why I went to the store today. Wasted trip.
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Jess Shen
(@insearchofjess) reported
@Apple I bought a new iphone 12 today from Apple Store and the product is defective and won’t charge because Find My Phone is turned on even when new. Apple Store is unable to fix or return or refund. So what am I supposed to do?
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ari
(@arioooouuuuu) reported
@gtatiana695 girl one time i had to go to the apple store bc ONE airpod fell down the elevator shaft lmfao
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Adriana Di Stefano
(@Adri_DiStefano) reported
@Apple your employee at the Apple Store Eaton’s centre in Toronto, Canada just deleted my partner’s entire iphone instead of transferring it to his new iphone as he asked. The store manager told him to call customer support, really?! Plz correct this egregious error
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Betania
(@e_betania) reported
The screen on my phone has been broken for two days. I finally got it fixed at the apple store today (it was still under warranty but they were out of stock, which is why it took 2 days). HOLY COW that was the worst. 0 stars, do not recommend.
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tin
(@KOPlTAE) reported
@MlNALOML tbh i don’t think i ever did, but i probably took it to the apple store to see if they can fix it. as long as i had apple care it was free of charge
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Andrew
(@AndrewIsQueer) reported
from
Brea Chem, California
Got to the apple store to fix my phone and now all of a sudden it works
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Gay Fieri 9
(@saviorsignals) reported
nothing in this woman’s life works like how is your computer down girl omg go to the nearest apple store?
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Ashlynn Muckell
(@AshlynnMuckell) reported
@LinkedIn problem i need rectified TODAY! I pay for a subscription- Linkedin via Apple store. Yesterday i was alerted by linkedin that pmt didnt go thru which was a lie. This morning my credit card statement shows a charge for 74.63 from Apple AND 70$ from u! Refund my 70$!
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chagga ibrahim
(@chagga_ibrahim) reported
@UgEquityBank Your mobile application is a piece of trash, i was using ezzy banking on my iPhone ios 16 version after your upgrade in 3 days now it’s not working and I can’t even find it in Apple Store
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Kevin Wilson
(@entemper) reported
Handed my broken AirPods (that I forgot to clean) to an Apple store employee with great shame.
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thugprincess✨
(@maria_veeee) reported
I can’t believe I had to make an appointment at the Apple Store :( now I have to wait to fix my phone :(
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Joy Rosenthal יוכבד
(@TheBroadwayWiz) reported
Thank you to the people @apple store for replacement and taking my issue seriously. @TMobile thanks for not helping
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Ruben
(@_RubenJr) reported
Went to the Apple store to fix my MacBook and the cost to fix it was more than the trade in..*Moral of the story buy Apple Care🫠
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OmaK
(@kfredrick15) reported
Doing a “quick pickup at The Apple Store. I paid in advance. They had my purchase in hand. System down - no backup system to record my pickup so they wouldn’t turn it over. Leaving empty-handed. The arrogance of big business. Do better @Apple .
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Kanari「Ship 04」
(@Kana_RockMetal) reported
@erika_92IT @XstuddahX @DB_Legends Depends on how you link the account ID I suggests that you'd checking out the Apple store ID or anysource you link your game data to, To seek futher problem, Cause transfer problem usually cause by these things too
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Daaaaai
(@Meanassdaiii) reported
@anna_ksil Wait they fix AirPods at the apple store u just bring ‘em up there ?
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Mark Clayburne
(@markclayburne) reported
I took the iPad to the Apple Store as I suspect that something was wrong with either the hardware or software. An Apple employee ran diagnostics on my iPad and it was determined that a hardware issue prevented the iPad from getting out of DFU mode.
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Aar Jae Wills 🇪🇺🏳️⚧️ 🏳️🌈🔶(They/Them)
(@AarJaeWilliams) reported
@PhilippaB Job there to fix the radio section of Apple Music and work on a new iPod and improve Apple News. Also I’d have free apples in all Apple Store at the Genius Bar.
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claeresque
(@CAASHOCGDHR) reported
@nanno8thlife Not in my Apple Store but I can fix it
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JustSteveKing
(@JustSteveKing) reported
@codewithdary @hazj95 I just got told it has cleared customs in Hong Kong 🙃 The problem with buying from an apple store is that you compromise on the spec as they don't have all models and varients in store
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Allison in Brexitland 🇺🇦
(@andevers) reported
Ok y'all. Here's a true pickle. I bought a new laptop. I set up Touch ID which you can use to login after you've once used your password. If computer dies you have to reenter password. Thing is my password won't work. I had to got to an Apple store and have them reset.