Is Apple Store down?

The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accesories.

 No problems detected at Apple Store

Apple Store problems in the last 24 hours

Apple Store Outage Chart

At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments.

Most Reported Problems:

Errors
(64.00%)
Website Down
(28.00%)
Sign in
(8.00%)

Apple Store Outage Map

The most recent outage reports and issues originated from:
Oranjestad Errors
Carlisle Sign in
Nottingham Website Down
Sydney Errors
Toluca Errors
Newtown Errors

Apple Store Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:
  • DaliDimovski Dalibor (@DaliDimovski) reported

    Ruh-roh... Macbook battery will no longer charge. On 4%, and likely need to head to Apple Store tomorrow to fix it. :( $$$$$$

  • FrankieVit Frankie Viturello (@FrankieVit) reported

    @TheTimedWin @AppleSupport @VerizonSupport I just got a new iPhone X tonight from the Apple store and it’s doing the exact same thing (and an error when I try to update via iTunes). I contacted Apple support and they said it’s a known issue happening today on SOME iPhones and they’re working on fixing it.

  • laicaMY sunshine child. (@laicaMY) reported

    @chiamorgan_ @_THELOS no problem. you have to file a claim in the Apple website and they’ll send a new one. you can’t get it from the store.

  • stephenvoprice Stephen Price (@stephenvoprice) reported

    @danat8n @Shawhelp Issue involves App Store downloads and Apple news app as well

  • AysiaDoodles Aysia 💗⁷ (COMMISSIONS OPEN) (@AysiaDoodles) reported

    @Mashitrique Sounds like the calibration is broken on the screen. If you've had it less than a year you should still have some manufacturer's warranty. If you can, bring it to an apple store or your nearest apple verified repair place, they might be able to fix it for free if it's a fault.

  • earedes7464 earedes7464.. (@earedes7464) reported

    @JakeJayingee Pls don’t login to my apple store pls

  • billplein Bill Plein 🏴‍☠️ (@billplein) reported

    I was hearing some expansion "pops" from my work laptop, 2017 Macbook Pro 15". I suspected battery failure (swelling). Apple store didn't find evidence of it, but found other issues. Sent it in for repairs. The only part they didn't touch was the bottom cover!

  • ad6off caileys second acc (@ad6off) reported

    @skeppydoodoo uh this is old but its still on warranty so if its still broken go to apple store

  • embrey_matthew Matthew Embrey 🧢 (@embrey_matthew) reported

    @Saberspark If all you have to say is "Raid - Shadow Legends is a mobile game on Google Play and the Apple Store." then I see no issue with you taking it. I mean, their ad banner is already on the sidebar. So they already owe you.

  • spurradio Spur Radio (@spurradio) reported

    Now Playing on SpurRadio Keith Urban - Never Comin Down. Download the SpurRadio App from Google Play Store or Apple App Store! Or how about "Alexa, play SpurRadio!

  • deedeems13 BkLyn13 (@deedeems13) reported

    @AppleSupport @Apple 7 days later 4 service agents keeps getting better & better ! All your phone support / senior advisers, need to go back to a Apple store & greet people .. I’m livid right now 2nd call today for another issue! APPLE hold please - - disconnect 🎯

  • GOtvNg GOtv Nigeria (@GOtvNg) reported

    @hoxlade22 clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you for continued patronage. Dami008

  • MCreateInnovate Make Create Innovate (@MCreateInnovate) reported

    Says the mega-rich organisation that has always used incompatible chargers and increasingly makes it impossible for its customers to fix their own store-bought apple products... @apple @RREUSE_Brussels #reuse #repair #recycle

  • AyaobaFunarae Princess Yetty (@AyaobaFunarae) reported

    @Msifeoluwatobi Where they are testing it. It's on your Apple store just scroll down on the WhatsApp Apple store thing

  • elsdraeger Eleanor Draeger (@elsdraeger) reported

    After my laptop died at the weekend I’ve been to the Apple store to fix it. All good so far, except that currently it says: “65 hours and 29 minutes remaining”

  • spurradio Spur Radio (@spurradio) reported

    Now Playing on SpurRadio Jake Owen - Down To The Honkytonk [Explicit]. Download the SpurRadio App from Google Play Store or Apple App Store! Or how about "Alexa, play SpurRadio!

  • ageofyvette 💗𝔂 𝓿 𝓮 𝓽 𝓽 𝓮💗 (@ageofyvette) reported

    so my phone is broken and i took it to the apple store last week got told to update it and it didn’t fix the problem it just made my battery really shit 😍😍😍

  • GOtvNg GOtv Nigeria (@GOtvNg) reported

    @wadapac check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you. Kiki043.......... 3/3

  • DStvNg DStv Nigeria (@DStvNg) reported

    @flakybaluba check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you. Kiki043......... 3/3

  • spurradio Spur Radio (@spurradio) reported

    Now Playing on SpurRadio Jason Aldean - Burnin' It Down. Download the SpurRadio App from Google Play Store or Apple App Store! Or how about "Alexa, play SpurRadio!

  • NoahJOlson Noah Olson (@NoahJOlson) reported

    He could be at the old mitsubishi dealership down of the Apple store.

  • GOtvNg GOtv Nigeria (@GOtvNg) reported

    @Geetemmy account; check your due date, make payment, clear error messages easily, at your convenience. Download from Google or Apple Store. 2/2

  • _geraint Geraint Preston (@_geraint) reported

    @WomaninHavana I used Apple genius web chat on Tue when my iPhone 11 became very unresponsive, and they solved it. I also had a problem downloading apps because there wasn’t a credit card associated with my App Store account, and sometimes I have issues because my WiFi is blocked or broken

  • mnicoletos Michael Nicoletos (@mnicoletos) reported

    @MarkYusko @Apple I could not agree more. I had a terrible experience at the Apple store in London a couple of months ago. I spent nearly 3h. Apple has lost its respect for its customers.

  • nandansingh_IIM Nandan Singh (@nandansingh_IIM) reported

    @AptronixIN @Apple @AppleStoreIndia @AppleSupport I bought Mac book pro with student I’d discount of 8 percent and one day after that the festive discount is 10 percent. You have to address this issue as people will not not trust apple store for purchase and affect loyalty.

  • Robertmehrer RobertO MehrerO (@Robertmehrer) reported

    @Apple when your Apple Watch explodes on your wrist and Genius Bar and “senior support” refuses to honor a battery warranty known issue... four calls and two store trips... wasted time gas and still no repaired watch!! STAND BY YOUR PRODUCTS APPLE WORST CUSTOMER SUPPORT EVER

  • chella4u chella (@chella4u) reported

    @AppleSupport My Apple Watch 4 has been calculating flights climbed as too high from Nov 2019. Multiple visits to Apple store service and still the problem exists. Apart from factory reset nothing was done by store service. Please help!

  • RandomReduX Rando 2020 - New Decade, Same Degenerate (@RandomReduX) reported

    @mroahrig That’s the mall I’m talking about lol (at least, this is downtown and there’s an Apple store). They shut down the one in the much less frustrating mall that was closer to my house

  • eric_edmunds Eric Edmunds (@eric_edmunds) reported

    @AppleSupport my iMessages have stopped working. Followed all published steps to fix, still not working. Local Apple store couldn’t find out the issue.

  • bbuushra bushra (@bbuushra) reported

    I spent 3 hours at the apple store for my phone to still be slow asf

  • hays_prevost hays prevost (@hays_prevost) reported

    @HEB got to the register and realized I left the wallet at home. Thought “No problem, surely the greatest grocery store in world has Apple Pay”...nope! #goinghomehungry

  • Uebler_SeeJay C.J. Uebler (@Uebler_SeeJay) reported

    @Apple @Google I just spent my entire day trying to fix a problem with my iMessaging. I took the necissary steps to try and trouble-shoot the problem on my own with no resolution so I took it to an apple store where they told me I already did exactly what they would do, so they..

  • douglaseggleton Douglas Eggleton (@douglaseggleton) reported

    I wish @Apple would issue camouflage bags when you purchase something $$$ from the Apple store... Felt like a moving target 😱

  • kklewin91 Katherine Lewin (@kklewin91) reported

    Update: went to Apple store. They took no mercy. Paid $90 for replacement pod. Took new pod home and it didn’t work. 2.5 hours of troubleshooting later, went back to store. Pod in fact broken. Apple refunded me. I am victorious and tired and probably too afraid to ever use these.

  • nell_tweets Nell (@nell_tweets) reported

    Yes, today I did have a professor call me Neil in an email. Yes, today I had to take my laptop into the Apple store to fix a cracked screen. BUT ALSO yes, today the Genius Bar worked complimented how clean and nice my laptop was 😌

  • myguytspice Talmadge Spicer (@myguytspice) reported

    My man in the Apple store just said “this could be a software issue or this could be a hardwear issue” no shit

  • 3D4Medical 3D4Medical (@3D4Medical) reported

    @GarySemel We will need to refer you to Apple in order to request a refund as all financial transactions for the App Store flow through Apple and we have no control over transactions or refunds. Click on the Report a Problem link on the receipt you received to request a refund.

  • _Ultima_96 Rick (@_Ultima_96) reported

    So the endless “loading” while attempting to update apps bug in the App Store still exists! @Apple please fix this 📱 #iPhoneXS #Apple

  • xintinel Xintinel (@xintinel) reported

    @mikeyperk The only down side is the switching over. Having to rebuy apps if they are there, some apps are not quit up to date as the apple ones. But Google play store does a thing where you get points for spending and can redeem then for discounts or free items

  • IzabelaWojcik Izabela Wojcik (@IzabelaWojcik) reported

    @Apple @Apple I can't seem to find where to contact your legal people about my issue. Apple has essentially forced me to keep paying for storage because I can't get my photos off icloud. And the only reason I got storage with apple in the first place was to store photos they lost and

  • NdulueOkwy Dr. Iti Mpataka (@NdulueOkwy) reported

    Tell some people that Troy started a war over an apple, they would go with a gun next time they go to the grocery store. The problem these days is possibly that we don't question if what we have been told is the truth before taking things hook, line, sinker & fisherman.

  • darrlaci space lace (@darrlaci) reported

    S/o to John at the Apple store for pretending to not see me cry when he told me the price it was to fix my laptop

  • KrisEBenson Kris Benson (@KrisEBenson) reported

    @simoncollier @amazon Yeah, apparently the App Store (Apple) ratings reset with every version. Probably not a bad idea here, either. I also wonder how many of those ratings are more of a user-incompetence issue, though, too.

  • piercewm piercewm (@piercewm) reported

    @davemark @gruber Had a similar issue with iPhone a few months ago. Apple Stores were awful. Called Apple support and they took care of it (had to send the Phone into repair center because the local Apple Stores were openly hostile to Apple Support rep). Something very wrong with store management.

  • spurradio Spur Radio (@spurradio) reported

    Now Playing on SpurRadio Jordan Davis - Slow Dance In A Parking Lot. Download the SpurRadio App from Google Play Store or Apple App Store! Or how about "Alexa, play SpurRadio!

  • spurradio Spur Radio (@spurradio) reported

    Now Playing on SpurRadio Maddie & Tae - Die From A Broken Heart. Download the SpurRadio App from Google Play Store or Apple App Store! Or how about "Alexa, play SpurRadio!

  • GOtvNg GOtv Nigeria (@GOtvNg) reported

    @vallerywallace you can manage your account; check your due date, clear error messages easily at your convenience. Download from Google or Apple Store.

  • killshania shania 🤡 (@killshania) reported

    i have apple care for my phone do u think if i took it to the apple store they could fix my sound switch or would i have to get a new phone:/

  • RyanKnoll6 someguyidk (@RyanKnoll6) reported

    @czechmeoutt @GeekDebate @PlayHearthstone As further proof its on the app store and it says 1 day ago, Apple’s slow Blizzard was on time

  • baby_bruja 𝕸𝖊𝖉𝖚𝖘𝖆 (@baby_bruja) reported

    @KevLugo_ It just refuses to download the app without updating the software and when I try to update the software it says error. Mind you this is BRAND NEW straight from the Apple store

  • THATBlTCHHH p (@THATBlTCHHH) reported

    WELL MY ****** MAC BROKE DOWN AND NOW I HAVE NO CHOICE BUT TO GO TO THE APPLE STORE IN STRATFORD. NOT JUST WESTFIELD BUT THE ****** APPLE STORE TOO O LORD IMMA NEED A DRINK AFTER THIS

  • EDISON__TECH EDISON TECH (@EDISON__TECH) reported

    @altstoreio My AltServer will freeze after putting in Apple ID. I tried using phone hotspot and using a VPN to connect to my home network. Also tried to Login to itunes (NOT Windows Store one) Phone is trusted.

  • ChuckWendig Chuck Wendig (@ChuckWendig) reported

    @RosemaryMosco YUP. And part of the problem with reviewing these is, if they're not local, and not fresh, and if a certain kind of apple, the apple you eat at one store or even from one bin can be very different from the next bin, store, season, whatever.

  • Merk Adam Merkley (@Merk) reported

    @gruber I was in an Apple Store a couple weeks ago, just hanging out while an old Series 3 was being diagnosed for battery issues. In the 60 minutes that I was there, I observed 3 different people show up for their Genius Bar appointments, each with lost passcode issues.

  • spurradio Spur Radio (@spurradio) reported

    Now Playing on SpurRadio Luke Bryan - Strip It Down. Download the SpurRadio App from Google Play Store or Apple App Store! Or how about "Alexa, play SpurRadio!

  • spurradio Spur Radio (@spurradio) reported

    Now Playing on SpurRadio Kacey Musgraves - Slow Burn. Download the SpurRadio App from Google Play Store or Apple App Store! Or how about "Alexa, play SpurRadio!

  • RobbieJohn236 Robbie Johns (@RobbieJohn236) reported

    @sidlowe Had same problem with my 8 plus. Took it Apple store and they cleaned out the speakers

  • EJSweetz Em🌙 (@EJSweetz) reported

    @PaFia_ @goosed22 @BlizzardCS The 16.2 version isn’t even in the App Store. Idk if apple and blizzard are having a communication error or what but it’s not there.

  • anaaaysse_ lil baby (@anaaaysse_) reported

    I could've swore my anger issues were gone until apple store brought flappy bird back 😒 that bird done gmfu.

  • TeddyPersians Teddy Morgan (@TeddyPersians) reported

    I’m scheduled to take a class at the Apple store on Thursday However, when I moved here I had nonstop technical problems - device problems, internet problems and they were driving me insane. I was really sick but decided to go to Apple anyway.