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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
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Website Down (53%)
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Errors (35%)
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Sign in (12%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Standish |
Errors | |
| Los Angeles |
Errors | |
 New Delhi |
Website Down | |
 Blackburn |
Website Down | |
| Ashburn |
Sign in | |
| South Park Township |
Errors |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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Kevin Stewart
(@kstewart) reported
from
Kenmore, Washington
@KevinGoldsmith Well if you were using an iPhone instead of a Pixel you wouldn’t need to track down an employee. You could check yourself out with the Apple Store app. Do it all the time to buy overpriced cables. 🤣
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Matthew Harrison
(@m_jharrison) reported
from
Nairn, Scotland
@speedbird_uk Agreed, they’re already producing USB-C devices so it wouldn’t be a huge issue to include! I’m honestly so disappointed! Next year needs to be a big release, I think they’ll go huge on 5G. Saying that, I’ll still be in the Apple store on Sept 20th 🙈
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ALan Jay
(@alanjay) reported
from
Kensington, England
@imyke your piece on authorised repair places on Upgrade is tempered by my experience with a Mac Pro T2 based in which a repair centre took two attempts to fix & then could NOT authorise the components. Had to go to an Apple store third logic board! DM for details.
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Shriram Dusane
(@shriramdusane) reported
from
Hadapsar, State of Mahārāshtra
Went to Apple Store to replace: 1. “Earpods” (in warranty) cuz it was acting weird. 2. Apple phone cover (in warranty) since the skin was wearing out and it got damaged just in normal use. 3. Fix the battery of my iPod.
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Shell Bryson
(@shellbryson) reported
from
Edinburgh, Scotland
@AppleSupport don’t appear to be able to pre-order the new Watch straps from the Apple Store app via Applepay. Payment declines. ApplePay itself is fine, tried making ApplePay payments with other retailers, no issues.
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Curtis Ohl
(@omniohl) reported
from
Escondido, California
One phone call to Amazon this meltdown issue would be resolved I am leaving the AT&T store unsatisfied and unresolved! Please get training! No longer buying any phone from AT&T NEVER! Hello Apple and Amazon!
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James
(@Jamesindalls) reported
from
Desert Hot Springs, California
Such a bad deal with @Hermes and @Apple iWatch had nothing but problems. It was dropped of at Apple store Palm Desert last Friday told me they would send it in for service and I would get it back immediately. Called @Apple today still working on it. What’s up this is only 8 mths.
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Blueboy120
(@JohnWilloEFC) reported
from
Seaforth, England
So the #AppleEvent headline is Apple reduces iPhone prices. 11Pro starts at $999 in USA... at current terrible exchange rate of £1 =$1.20 that equates to £832.50. Apple store UK prices start at £1049 😳 Just a £200+ mark up for buying in the UK!
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Justin E. Harris
(@envisionwithj) reported
from
Oakland, California
Apple Store is down! #iPhone11
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Christine Anne Peirce
(@christinepeirce) reported
from
Fort Worth, Texas
Getting my Mac back working after a morning of it not. And at 1.5 hours in the Apple store, they jokingly offered me a navy shirt. Y’all. I hate people. There have been no less than 7 people I almost told off for terrible manners because patience isn’t my virtue.
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Ben Vaughn
(@bivaughn) reported
from
Chicago, Illinois
@tim_cook Apple store app is so great. Was able to apply trade ins and some gift cards towards my new phone and watch! Can’t hit the purchase button as it’s down, though. Take my money!!
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The 16oz. Canvas
(@16ozCanvas) reported
from
Trumbull, Connecticut
Apologies for the delay for this week’s episode. Technical difficulties with our laptop. In the queue at the Apple Store to address the issue. Hope to have the episode online today. Stay tuned...
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Shawn Patrick
(@shawnyseen1980) reported
from
Toronto, Ontario
@Apple the apple store couldn’t fix my Year and half old iPad Pro. $800 down the drain. I’ll never buy any of your products again.
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Dakota Allen
(@dakotadallen) reported
from
Highland, Massachusetts
Don’t forget to update your payment and shipping info in the Apple Store app before it goes down tonight, folks!
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Kevin Goldsmith
(@KevinGoldsmith) reported
from
London Colney, England
Not exactly a hot take, but just stopped by the Apple store to buy a cable. Wow, do I miss a register. Having to track down the right Apple employee to give them too much money for something... Not exactly the luxe experience they aspire to.
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JAZ🦋
(@jazmmiinnnn) reported
from
Emeryville, California
Some crazy ass shit just went down at the Apple store
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Phil Pappas
(@2thephilster) reported
from
Danville, New Hampshire
@patriot45Lynn Take it to an Apple Store and demand resolution... document every issue! If necessary tell them they leave you NO choice but to take your complaint to your State Attorney General Consumer Fraud Division! Enough BS! Keep me posted!
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Ana Lydia Monaco
(@analydiamonaco) reported
from
Los Angeles, California
We broke down... and got the new Apple Credit Card. Because, hey, 3% cash back ok Apple Store purchases + my hubs discount is super huge. So we finally got the Apple Mini to run our radio station. Oh, yah, we have a private radio station with a 20K song catalog 😬
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mike bullard
(@MikeBullard1997) reported
from
Halton Hills, Ontario
Hey @jonprosser while you are at Apple find out why I have to line up at store to fill out a form than a guy takes me to a lineup for another guy who if he likes me will take me to a guy who will fix my ipad if he is in a zen mood.#appleevent2019.#youtoopodcast
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Pete Skerritt
(@PeteSkerritt) reported
from
West Springfield, Massachusetts
Welp. Looks like this XS Max is heading back to the Apple Store. SERIOUS WiFi problems with this unit. Signal loss (never happened with 8 Plus), speeds 50% slower than 8 Plus (and my old iPad Air 2). *sigh*
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Sophia Cybulski
(@SophiaCybulski) reported
from
Toronto, Ontario
I hope my so called friend wins it for he is with Chatters May God bless his I phone 5s Given properly at the Apple store now I have issues with my I phone 7 plus
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Victoria Lynn
(@victorialynna) reported
from
Lakeside, California
Thread: 7:40a: Apple Watch falls and shatters 3:00p: Apple store says it’s going to be $280 to fix or $530 to get new version 3:30p: Sprint has me pay for a new watch since my old watch will be available for upgrade soon and finds out I should have apple care after payment...
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BADDIE BADDIE
(@AnjolaiyaF) reported
from
Winnipeg, Manitoba
Abeg why can’t I see puta on Apple store @officialnairam1 fix up👽
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Charlie Garnham
(@pbandapple) reported
from
Exeter District, England
People wonder that retail is going down hill but when big players like @DunelmUK don’t even have contactless payments at their tills, there is no wondering. Off to find a homeware store that will gladly accept Apple Pay for this wallet-less millennial. Welcome to the 90s!
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savannah
(@savannahjslaton) reported
from
Beavercreek, Ohio
i would just like to thank @KentState for making me spend over an hour at the apple store and giving the apple techs a problem they cannot solve 👏🏻🥂 cheers to you
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Natan Gesher 🆖
(@gesher) reported
from
Manhattan, New York
Pro display: cool Improved camera system: drool Pro Max: fool “Midnight green”: fool Actually, any color besides black: fool A13 bionic: cool Preorder at 8 am: cool Shutting down the Fifth Avenue Apple Store and then making a big deal about reopening it: fool
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Bob Jouy
(@bobjouy) reported
from
Matival, Bretagne
Apple Store down. #DDoS #H4ck #CantInnovateAnymoreMyAss
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Demon Seed Radio
(@demonseed69) reported
from
Los Angeles, California
@GrossMLive @BestBuy She should still be covered under Apple care for purchasing a new computer. I’d contact Apple directly and write to a corporate Apple and report the store number. Those store fronts are technically part of Apple via a Partnership so they are very interested in Customer issues.
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Lon Seidman
(@lonseidman) reported
from
Essex, Connecticut
All I want from the Apple Store is for my appointments to start on time. And to know my issue can be resolved before I spend two hours commuting back and forth.
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Kevin Stewart
(@kstewart) reported
from
Kenmore, Washington
@KevinGoldsmith @getoutmyheadman @AppleSupport At least the Genius was honest with me. Apple gets way too many people making unnecessary Genius Bar appointments. So they are forcing folks down the email/phone/chat funnel FIRST and only if an in-store appointment is required do they schedule one.