Apple Store status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Apple Store users through our website.

• Errors (43%)
• Sign in (29%)
• Website Down (29%)

Live Outage Map

The most recent Apple Store outage reports came from the following cities:

City	Problem Type	Report Time
Nantes	Website Down	15 days ago
Capitólio	Errors	16 days ago
Adelaide	Errors	21 days ago
Ahmedabad	Sign in	23 days ago
Ahmedabad	Website Down	23 days ago
Montréal	Errors	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

• 
  HereForTheGoss (@filmandtvdive) reported 20 seconds ago

  @royzanov That is 100p him lol. The same happened with the NYC Apple Store photo/vid and then someone slowed it down and it showed.

• 
  Doughmination Gaming (@DoughminCEO) reported 2 minutes ago

  @Apple @AppleSupport If Apple sees this, yes, these are official Apple AirPods, brought from the online Apple Store. I have issues with them, but the Apple Support app is saying I can't get help with them?

• 
  Tyler Pham (@tylershinkai) reported 3 minutes ago

  i made 3 apps published on apple store last month, and only 1 of them made money, around 430$, cuz the app was for solving a problem i was dealing with. the name is PingRev, it gives the new order alert on ios from woocommerce stores with cha-ching sound like shopify, and also showing analytics for all my site combined the other two apps: one app i modify from akinator, the other app i modify from slapmac: Fame Oracle and Baby Tap still havent made any dough yet

• 
  O1D (@onlyonedona_1) reported 8 minutes ago

  Why all of a sudden the rectangle tool I using in marking my order blocks on the chart can’t be spotted on 15mins I’ve updated my trading view app from the Apple Store and it’s still not working I’m I the only one experiencing this ?

• 
  Jinder Singh (@JinderSinghCA) reported 9 minutes ago

  @AppleSupport It’s been more than a week since I visited Apple Store to get my iPhone 17 PM fixed. Which has issue with its charging port. I was told to drop the device at genius bar for the repair. Since then I am continuously taking update from the Apple team and crazy part is.. 1/2

• 
  🫧Knicole (@Knicoleleo) reported 12 minutes ago

  My battery is dying quick, camera issues & now starting to overheat. I despise having to go into the Apple Store 😒

• 
  NeilT (@Exogynous) reported 16 minutes ago

  @jwblackwell Anyone with any sense has now switched off system updates on their mobile. This will cause significant issues with viruses. Also it could totally tank the new phone market as people realise they are buying crippled phones. Meanwhile direct sales of China phones without crippleware will be rife. Samsung, Google and Apple will be badly damaged. It might even see the advent of Harmony OS taking off where it has been restricted for so long. If having access to the Google or Apple store means the government controlling your life, a whole generation of users will abandon the status quo.

• 
  Gautham (@gssp4167) reported 18 minutes ago

  @MFIndiaGyan @AppleSupport @Apple Went to apple store bro…they said software issue and reinstalled OS…when in store I didn’t get the green line….after coming home it came back…have to go there again tomorrow 🫠

• 
  Moral Priest 🌱Ⓥ ₿ (@MoralPriest) reported 19 minutes ago

  @BeSovereign_1 @0xEthan No. iOS is inherently a problem as it require someone to KYC themself to publish on Apple store. You could compile a version yourself and side load it in theory.

• 
  sivat.eth (@0xSiva) reported 19 minutes ago

  @poonamjourno @AppleSupport @Apple I'll recommend visiting the nearest Official Apple Store (if available in your city) If not, reach out to their international customer support from Apple official support iOS app Apple official customer care is top notch and it's very likely, all your issues will be resolved

• 
  jabbermay (@jabbermay) reported 23 minutes ago

  @keepindeepspace 2024 & 2025 VIP as well and I'll be sending a similar message tomorrow. I've already begun the refund process through Google Play Store and they said they're collecting data on developer issues like this, so I encourage you to reach out to them (or Apple Store) as well.

• 
  𝒂𝒍𝒍𝒊𝒆 ✨ (@alliebwoods) reported 28 minutes ago

  @brokeurtooth reminds me of the first time I experienced credit card fraud and Mastercard called me to tell me about $9,000 worth of charges at an apple store. I started crying and the Indian rep said "it's okay ma'am just get a glass of water and I will fix it. do not worry" 😭 it helped

• 
  Kossiso Udodi Royce (@kossisoroyce) reported 28 minutes ago

  African AI has an economy problem. We don’t have an Apple Store in Nigeria. We don’t have that kind of purchase power. Until we create proper consumer purchasing power we will just be renting ambition from foreign capital. Data is where we are and we need to do that well to get to the next level.

• 
  Lahngz_Da Alpha Dog (@LangelihleMaph1) reported 30 minutes ago

  IPhone users in my circle are constantly stepping into an Apple store bc for some reason or another-their phones are not working! I own 5 Samsung phones as we speak, no issues!

• 
  Terence O’Neill (@TerenceONeill12) reported 34 minutes ago

  @WigglyAir can’t even go into the Apple Store without the Apple employee questioning why I’m still using Apple if I have so many problems with Apple and had to sue them in court and win because of their faulty designs…… I sent him back to his manager and told him never to speak to me aga

• 
  Christos (@cmallios89) reported 35 minutes ago

  @cmsj @aidler @ivanfioravanti Bcs of a person has bought iPhone and cannot afford to buy a new smartphone less than 4 or more 5 years after, this person should be protected. For example apple store is a rediculous issue. It was forcing small companies or even individuals to pay big tax to apple for no reason

• 
  O͜͡l͜͡o͜͡l͜͡a͜͡d͜͡e (@OnlyOloladeMi) reported 37 minutes ago

  @ogidioluautos Or you can login your x account on the phone that purchase with their Apple store or play store

• 
  T ✿ (@tbeenbrazyyy) reported 39 minutes ago

  locked myself out my phone and have to go to Apple Store tomorrow 2 fix it. so i can't see any of my tele messages :( ill get back to everyone tomorrow

• 
  Dosa (@__chiefdosa) reported 41 minutes ago

  @SlattReturns I WAS JUST IN THE APPLE STORE YESTERDAY TO FIX MY PHONE

• 
  NivasKannan (@Nivaskannan) reported 43 minutes ago

  @dhans4all @ravikchandar @Vijaylocopilot Better take it to the Apple Store, they might change it free of charge. Recently I had done it for an iPhone 13(particular batch had quality issues with battery)

• 
  Josh (@jjpcodes) reported 45 minutes ago

  @thekitze shoot your mac with a gun every night at 10pm. tomorrow morning go to the apple store, buy a new mac, ssh into a server, bam done. more seriously what about MDM that locks down your device enough so that you can't change the relevant settings; and the only person with access to the MDM after initial setup is someone who is not you and not bribable by you?

• 
  Patrick Carter (@PatrickRCarter) reported 46 minutes ago

  1/ Parents, we don’t have to choose between protecting our kids and protecting our privacy. Unrestricted smartphones should be treated like alcohol: 21 and older only. Nothing changes for adults. 2/ Here’s the part no one talks about: I cannot protect my child from what’s on their classmate’s phone. One unrestricted device and the whole group has access to the full adult internet. That’s the real problem we need to solve.3/ Privacy is the line between a person and a possession. A slave was property because someone else claimed the right to watch, record, control, permit, and deny his life. A free person requires privacy.4/ Some people say “if a liquor store can check an ID, so can the Apple Store.” That sounds simple… but it’s not the same thing. A liquor store checks you once, in person, for one item. Turning every app, website, and device into a permanent ID checkpoint creates a surveillance system for adults. That’s not protection — that’s control.5/ We all agree kids shouldn’t have unrestricted access to pornography, gambling, addictive feeds, and strangers. The easy fix is right in front of us: Stop handing children unrestricted adult-grade devices by default.6/ Make youth-safe electronics the standard for anyone under 21 — unless a parent is directly supervising. If a company wants its phone, app, or operating system in a child’s life, it should prove it belongs there. Adults keep buying and using whatever they want. No digital ID. No face scans. No adult internet passport.7/ This protects kids at the device level before they ever reach the adult internet. It keeps adults completely free. Privacy for grown-ups. Safety for kids. We can have both.8/ Parents — does this make sense? Drop a 🔥 if you agree we should protect children without forcing every adult to surrender their privacy. What’s the one thing that worries you most about kids and phones right now?

• 
  100and1 Gadgets Orchid (@mollfixdiapers) reported 51 minutes ago

  @69LifeCode @EmzyGadgets People that bought from Apple Store in USA face the same issue , The tweet said might and some.

• 
  JD'oh (@JDoh2983) reported 51 minutes ago

  I went straight from the curb to the Apple Store in Honolulu, because surely, I thought, Apple could help me. My phone was erased, and the attacker had switched on Activation Lock, the anti-theft feature that binds a device to its owner's Apple ID. The irony was total: the security designed to protect me from a thief was now the thief's tool for locking me out of my own phone. I could not unlock the device in my own hand. Neither could Apple. At the Genius Bar, with my original purchase receipt and a stack of government IDs on the counter, the technicians told me there was nothing they could do. Their best advice was to buy a new phone. Standing right there at the Genius Bar, I made my first call for help, to a friend who works in private security. That was the person who told me, in plain and practical terms, how to start locking everything down, and much of what my wife and I did over the next several days came from that first call. I left the store and went to my cousin's house. Neither of us had the first idea where to begin unwinding this, and we sat there together, two grown men, feeling helpless. It was no longer only about money, though the money went that night too. The person who held my account also held more than 100,000 family photographs, my notes, my data, every password saved in my Apple keychain, my entire iMessage history, and, worst of all, the ability to receive the text-message verification codes sent to my own number, the codes that guard everything else. In one app, the thief sold the investments I held there to raise cash, then reached my wife directly, sending her a payment request that looked to her like it came from me. She was careful and declined the first requests. A later one, appearing to be from me, drew thousands of dollars out of her before she understood that her own husband was not the one asking. Then they drained the rest. Overnight, from Los Angeles, my accounts bled out through a string of Walgreens drugstores, an Arco gas station, and a single charge of thousands of dollars at a Staples, the signature of a gift-card cash-out. Orders were delivered by a food-delivery app to a Los Angeles address I had never heard of. My PayPal was accessed. Two credit applications were filed in my name. When I tried to freeze one account in the middle of the night, I found its support line ran only on East Coast business hours. It was closed. The thief had the whole night, and used it. When the tally settled, several thousand dollars was gone, and only a small fraction has come back. I expected the theft to end when the money did. It did not. Three days later, on June 28, the intruder reached back into the account and erased my smartwatch, off my wrist, in real time. They were still there. And Apple, it turned out, could not simply give the account back. To prove that I was me, Apple's own recovery process required the very thing the thief controlled since they held the trusted number. Then the calls started, a wave of them from that same number ending in 67, a caller posing as an Apple supervisor and riding the spoofed line. After they take everything, they call you, and they sound exactly like the people you are most desperate to trust. And the fraud has not stopped. In the weeks since, the thief has kept opening cryptocurrency accounts in my name, one after another, using the identity he took to move money through channels that are hard to trace and harder to undo. The police, when I met them at my cousin's house, could do almost nothing but take a report. For guidance on the crime itself, I reached out to an old college classmate who is now an FBI agent. He confirmed that the number had been spoofed, walked me through what to document and whom to contact, and steadied me when I needed it.

• 
  Samara Bx (@univsovlt) reported 53 minutes ago

  Now, if I ever walk into an Apple Store again, GET READY cause I’m going to be doing the same wave I did when I drove down the main street of Nimbin!!! @finkd

• 
  Ashok Shetty (@savidhyashok) reported 56 minutes ago

  @poonamjourno @AppleSupport @Apple In the cost they will quote you may get a Good Brand Tab any day. I had approached the Apple store with Macbook issue of key pad numerical numbers key not working And they quoted Rs 30,000/-

• 
  robyn (@robyn90695219) reported 56 minutes ago

  @Escargot4U @0x_Mattt The GME e-commerce issue was with regulation. Remember Gary Gendler was in charge at the time and heavy issues with the Apple Store. He was smart to scrub it back then. I think you’ll like Ryan. This guy picks up the phone and calls customers personally all the time.

• 
  Lexie (@lexie20A) reported 57 minutes ago

  @spiritchihiro MacBook Pro a few months ago. Told myself I’m walking out of the Apple Store tomorrow, with a working MacBook Pro (mine was broken and I had no money to get it fixed or buy a new one). Couldn’t be fixed. So my Mum just said there and then I’ll buy you a new one, and she did?

• 
  Roberta Ross (@wildflowerross) reported 58 minutes ago

  @maye23musk32 @Elonmarsmusk12 My phone is not working well, I have made a list to follow-it is all Apple controlled things. Hopefully tomorrow. The Genius Bar at the Apple store was no help. I can’t transfer it to a new phone until I get it solved or I will simply have a new phone that only half works.

• 
  SeekerX (@seeker_xs) reported 58 minutes ago

  A Mac Studio sitting on your desk now runs AI models that cost OpenAI $700,000 a day to serve. And it does it for free. No API bills. No rate limits. No data leaving your machine. No subscription. Here's what's actually possible in 2026. A Mac Studio with 64GB unified memory runs Llama 4 Maverick — a 70B parameter model — at usable speeds. The same class of model that required a server rack two years ago now fits on a $1,999 desktop. A Mac Studio Ultra with 192GB runs 100B+ models locally. We're talking frontier-level reasoning on hardware you can buy at an Apple Store. And the 512GB Mac Studio Ultra? It runs DeepSeek V4 Pro. 1.6 trillion parameters. Locally. On your desk. The reason this works is unified memory. Apple Silicon doesn't split RAM between CPU and GPU. All of it goes to the model. A 64GB Mac has 64GB for inference — which is more effective than an Nvidia GPU with 24GB of dedicated VRAM for this specific workload. The tool stack is simple. Ollama for running models via terminal. LM Studio if you want a GUI that looks like ChatGPT. Both free. Both work in 10 minutes. Six months ago local AI was a hobbyist experiment. Today it's a legitimate alternative to cloud APIs for anyone who values privacy, cost, or offline access. The data center is shrinking. It just fit on your desk.