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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
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Website Down (55%)
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Errors (32%)
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Sign in (13%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 João Pessoa |
Errors | |
 The Bronx |
Errors | |
 Pune |
Website Down | |
 Soisy-sous-Montmorency |
Website Down | |
 Essen |
Sign in | |
| Atlanta |
Website Down |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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The Werewolf
(@TheoWerewolf) reported
So, my cuz took his iPhone to an Apple Store and they informed him it was a "known defect" and that while the fix for it was free in the US... it would cost him £355 to have fixed in the UK. None of my phones cost £355, period. I'd have just tossed it and got a new one.
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Kimmi
(@mrdudeonfire) reported
@Remixed_Gaming_ its great. I have been using it since it came out really good have no problems with the service. We just need a lot more games if they want to be real competitiors. and they need to do something about apple store
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Death by 1000 Rattatta
(@zaccceroni) reported
Honestly I am not going to continue to buy Apple products directly from the @apple store because I’ve had nothing but issues purchasing my iPhone and accessories this year. I spent hours on the phone because Apple sent me 3 phones in error instead of 1.
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Pam Satterfield
(@dookie4life1) reported
@krisalderson @Apple My 11 is just fine. I got it a few weeks before Christmas. I have found nothing that is a real problem. If you have complaints go into a Apple Store and talk to them about it. If you call Apple they might send you a new phone. Apple really wants to please you
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ً
(@grrhyune) reported
wait my money isn’t gone from the apple store it was a glitch 😐
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Oliilo
(@ferozebo) reported
@tim_cook so disappointed in Apple, why is your customer support so terrible now. Why can’t Apple store help you? Apple store doesn’t integrate with online apple store! Are you guys joking
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⎛⎝JayeCat❄️⎠⎞⚧
(@JayeTweet) reported
just did a full erase and restore and the screen is still screwy. like, I was pretty damn sure it was a hardware issue but at least now when I go to the apple store I can tell them I tried
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Shane Philen
(@shanephilen) reported
@SimoneEli_TV @Apple I took mine to the Apple store. Ran a diagnostic and found the problem in the hard drive. Sent it to factory and back in 2 days. Spent less than $500. Still running smoothly.
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kal❄️
(@peachwaft) reported
it’s been months of me ignoring my broken apple pencil but tmrw i drag myself to the apple store to finally fix it
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Miriam
(@ElizabethSoro) reported
@ATTHelp Do not get a phone with an ATT retailer. Trade in my iPhone 7 in Juan’s for an iPhone 11 and they still refuse to give me the trade in money. Terrible customer service. Retailers are the worst. Go to the Apple store or get it somewhere else.
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AlaskanAlex
(@cainalex312) reported
@llMkNingll @NikiasMolina I recommend going to your local apple store if you live close to one I have no problems drawing or using my Apple Pencil with the iPad
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K. Kazul Wolf@No I Will Not Shut Up About Ice Ado
(@Kazul9) reported
Good news: Got ahold of an authorized retailer that'll contact me to drop it off so I don't have to brave the Apple Store while already facing health issues! Bad news: RIP having any money ever again 😭😭😭😭😭😭
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Noni Weru
(@noniweru) reported
from
Kilifi Creek, Kenya
@Apple we bought the new iPhone 11 pro (Kenya- apple store @YayacentreKE ) and within a month it had 2 lines running down the phone. No physical detect. Never dropped. They refused to help us.
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DStv Nigeria
(@DStvNg) reported
@jennyeyez_ify With MyDStv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you for continued patronage. Kiki043.......2/2
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Bertie Bettle💜🌏
(@pelongarza) reported
Went to the Apple store and got a replacement phone after they couldn’t fix the battery. But then I lost all my stickers in WhatsApp. 2020 is truly the worst year ever. Hasta nunca triplejodeputa.
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Jason Downing
(@JWDowning1980) reported
Got my #MacBookPro back from the @Apple Store today. Got stuck in some kind of boot cycle during the latest update. Not sure what they did, but the system is booted up now with the latest update and seems to be working better than before it went down.
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🍥
(@DYK3M1KU) reported
@souIeaternot u have to make a japan Apple id and sign in with it on your Apple store to get access to the app. There’s like videos on it on YouTube they helped me
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SHINee.owns.my.heart
(@loves5HINee) reported
@exhaustedPaige @Apple Is it possible for you take it to the Apple store after New Years so they can replace it and actually test the new unit before giving it to you and give you rebates for all the trouble?
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Kristina Rex
(@KristinaRex) reported
Ending out 2020: bringing your headphones to the Apple store to find out the right one is broken but you’re 10 DAYS out of warranty so you owe $69 to fix it 😑
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✜ momo⁷ loves taehyung
(@MoonTwinJoon) reported
apparently when it fell down earlier a cable disconnected from the battery and every normal person would need to go to an apple store to get that fixed but nah my dad just does that **** himself omg what would i ever do without him
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Declan Nnadozie 👨💻
(@DeclanNnadozie) reported
@SewaHerself Will use the money and buy Server space in Amazon. Pay for Google Play Store and Apple Store accounts Start uploading my apps. Buy ads on Facebook, and start advertising like binomo coin
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DStv Nigeria
(@DStvNg) reported
@yusufagabi @accessbank_help With MyDStv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you for continued patronage. Kiki043.........2/2
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Kel-oh-el-lee ☀️
(@kllyyyx) reported
@DOWNSHlFFT Go to Apple store, they will prob replace the whole set bcus they’re broken
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Pedro Delfino
(@pedelfino) reported
@Apple advertised iPhone X to be waterproof... but mine got damaged after a 10-seconds water exposure... took it to the Apple Store in Chicago, but they wouldn’t even fix it... wondering if there might be another -more effective- way to claim...
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ALI 📛
(@Ali7NYC) reported
@fatimahussam97 Yeah it’s a major problem, and i read they are aware of it. But one other thing might help is to hook it to itunes and updating it, see if any update is available.. or try going/calling apple store if nothing else works..
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DStv Nigeria
(@DStvNg) reported
@Oluwajerri With MyDStv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you for continued patronage. Kiki043...2/2
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Matt Penn
(@mattpenndotcom) reported
@AndreaLibman Sounds like a known issue with the X, the “green screen” problem, unfortunately a defect that can appear. Some say turning the phone off completely for a bit and starting it up might help, otherwise it’s a call to Apple care or the Apple store.
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DStv Nigeria
(@DStvNg) reported
@lollyolony With MyDStv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you for continued patronage. Kiki043.........2/2
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Jun
(@twceee) reported
@6oichi Bro I just moved my whole library from paperback to mangastorm now I gotta fix it again :( I hate the Apple store
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D Brown
(@DBrown83058431) reported
Then the server here in Riverknoll at Radisson ny 13027? @Verizon it’s attacking my wireless. But it is a server local or apple store? Or zone store in baldwinsville ny 13027. Are they attacked too?