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Apple Store status: access issues and outage reports

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Full Outage Map

The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.

Problems in the last 24 hours

The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Apple Store users through our website.

  • 44% Sign in (44%)
  • 33% Website Down (33%)
  • 22% Errors (22%)

Live Outage Map

The most recent Apple Store outage reports came from the following cities:

CityProblem TypeReport Time
Adelaide Errors 4 days ago
Ahmedabad Sign in 6 days ago
Ahmedabad Website Down 6 days ago
Montréal Errors 2 months ago
Ciudad López Mateos Sign in 2 months ago
Quito Website Down 3 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

  • ArtByAlida
    Alida Antonia (@ArtByAlida) reported

    @ATT Your tech support told me that I should go to the Apple Store because he could not fix my issue. Apple had full access to see my settings. It’s an @ATT problem. It’s not an Apple issue.

  • Angelo98614610
    Angelo (@Angelo98614610) reported

    @yonann An Apple laptop will last 10 years plus, if something goes wrong you can walk to an Apple Store and 9/10 they will fix the issue not charge you and advise you on much longer they believe the laptop can last you. These are one fk the those items where paying more gets you more

  • ChristisKigrm8
    Revalation 2:9 3:9 (@ChristisKigrm8) reported

    @Nibiru1000 I got a gas station down the street owned by Indians and I swiped my card in there one time and a few days later I had a bunch of random charges from an Apple Store, we don’t have an apple store in my area. They are lowlifes.

  • benghazi_ebooks
    L (@benghazi_ebooks) reported

    Can’t find it because the search function is broken but I am thinking about the email exchange in the Epstein files involving Barak and Koren discussing headphones being returned at a specific Apple store location in NYC. Which was obviously coded talk about moving something

  • _Jamesy_T_
    jammington bear (@_Jamesy_T_) reported

    Maybe this wouldn’t be such a problem if your Tardis didn’t look like a damn Apple Store

  • EmzyGadgets
    EMZY GADGETS  📱 💻 🔌 (@EmzyGadgets) reported

    No be you go teach me phone business or talking about 13 pro max because you be dealer too. Which one is I don’t import the ones with original screen ? If you like buy 13 pro max from Apple Store by yourself, it’ll still hit the green screen if it’ll do. This is the general issue about the iPhone 13 Pro Max globally. This has nothing to do with refurbished or original stock. You’re the one probably buying a refurbished phone. I import my stock from Canada and USA directly from legit suppliers. Like I’ve said before, it is not all 13 pro max that do comes with the screen issue, because even the ones I sold from last 2 years to last year. The earliest complain I received from someone is after 8 months of usage. 13 pro also has screen issues, but the ones I sold to customers from my stocks has never had any screen issue up to date, but does that mean 13 pro also does not have screen issue? I don’t like it when vendors comes to manage and spit trash. Go and post it on your own page that iPhone 13 Pro Max doesn’t have screen issue at all then sell it out all.

  • 0xSiva
    sivat.eth (@0xSiva) reported

    @poonamjourno @AppleSupport @Apple I'll recommend visiting the nearest Official Apple Store (if available in your city) If not, reach out to their international customer support from Apple official support iOS app Apple official customer care is top notch and it's very likely, all your issues will be resolved

  • DrunkDividends
    Drunk Dividends 🥂 Small Biz & Finance (@DrunkDividends) reported

    @unusual_whales If the Apple Store alone was broken into it's own company it would be bigger than SpaceX

  • WealthEmpireHQ
    Ana | The AI Girl (@WealthEmpireHQ) reported

    @ZunairaAi It sounds frustrating to deal with persistent storage issues despite taking all the right steps. I hope the Apple store was able to help find a solution.

  • nahidulislam404
    NIJ Ruvos (@nahidulislam404) reported

    The uncomfortable truth: Apple's business model rewards storage anxiety. The more often customers see "Storage Almost Full," the more likely they are to: 1. Pay for iCloud subscriptions 2. Upgrade to higher-storage models 3. Buy a new iPhone entirely Every default setting on a new iPhone trends in the direction of consuming more storage, not less. The 7 fixes above take 10 minutes total. They cost nothing. They will recover an average of 40-60 GB on most iPhones over 12 months old. The Apple Store employee said one more thing before he left: "We see this every day. Most people don't even check Settings → General → iPhone Storage before they walk in. They just assume the phone is too small for them. It almost never is." RT this so more iPhone users stop spending $1,000 on a storage problem that could be solved with 7 toggles.

  • jamesyeung18
    James Yeung (@jamesyeung18) reported

    @aat_ai40683 Thanks bro. I actually took my mouse to the Apple Store and have them fix it for me! It now works fine!

  • _avdept
    Alex 🔔 | updatify.io (@_avdept) reported

    @VynseDev seem like situation with apple store reviews are terrible at the moment

  • QianjunBefanis
    Qianjun Befanis (@QianjunBefanis) reported

    Did he said free money? Under fractional banking, $20 million means the bank can lending $2 billion to people previously had been redlining. I hope they hire good underwriters, to prevent unsound deals. I sure there are biz are sound and needs money but their biz is too small or according to data, they live in redlining areas. Hope these loans are going towards good biz and good people. I heard app developers said Apple Store pays them after 45 days, so despite they made a lot of money, but as fast they grow the bigger negative cash flow they had encountered. To small biz owners, negative cash flow due to growth happened to every one of us, so this should be a good problem to solve for them, as they should be able to collateralize their account receivables, if the payers are top rating biz like Apple or Amazon.

  • finallyspoken1
    freedom (@finallyspoken1) reported

    @pnj777 @karanaggarwal86 @Apple I can purchase it online, it will get delivered to me sealed! I bought one from Apple Store, no such issue! Unicorn store, wants to make more money! The moment I was asked to buy a cover, as mandatory purchase I walked out!

  • CyberSecAJ
    AJ 🏀 (@CyberSecAJ) reported

    @ajrgd @UK_Daniel_Card Its just fun like, everywhere ive gone i scan without hesitation. If you go to the apple store for repair they make you scan a qr code to login and authenticate your account and devices to the genius bar with one click.

  • primemans
    Prime AI (@primemans) reported

    A man noticed his phone storage kept showing “full” after 18 months — even though he barely had any photos. He deleted apps. Cleared messages. Removed downloads. Still, every couple of weeks, the same warning returned: “Storage Almost Full.” He was ready to upgrade and buy a new iPhone. At the Apple Store, an employee stopped him for a second: “Before you spend $1,000 on a new phone, check this first.” She opened Settings → General → iPhone Storage and immediately spotted the problem. “There are 7 things quietly eating your storage. Most iPhones have them enabled by default — and almost nobody knows about them.” Then she walked him through everything in less than 10 minutes. 🧵

  • BoomOddsCashOut
    BOOM ODDS 🟢 (@BoomOddsCashOut) reported

    @Aziii_6890 @AppleSupport @Apple Same problem with mine. Can't access the Apple store and there's no way to update and download apps. Because and without the Apple account (ID) the iPhone is useless!

  • MoralPriest
    Moral Priest 🌱Ⓥ ₿ (@MoralPriest) reported

    @BeSovereign_1 @0xEthan No. iOS is inherently a problem as it require someone to KYC themself to publish on Apple store. You could compile a version yourself and side load it in theory.

  • boomers_ass
    Campbell (@boomers_ass) reported

    The Apple Store is a joke. Went in last week to replace my iPhone battery. They had to order the part. Waited ~10 days, then got told: “Come in within 2 days or we might give the battery to someone else.” Made an appointment for today. Waited, then the rep says they can’t do the repair because “the system we use to track repairs is down.” Me: “You have the part. You have my phone. But you can’t install it because the computer is down?” Poor guy — not his fault. But the geniuses running the Apple Store aren’t quite as smart as they like to pretend. This is NOT the future.

  • KathyWallis01
    Kathy Wallis 💙 (@KathyWallis01) reported

    Please I'm having serious issues with my Apple store even though I was able to signed in my Apple account ID successfully on my iPhone but it keeps saying I can't access the Apple store...and I need to update some of the apps on my phone to be able to work properly.

  • KiuiAirica
    kiwi. 📍chi | PPi (@KiuiAirica) reported

    my fav coffee shop on Broadway is down the street from the freaky Apple Store theater and I kinda wanna go in there just to cringe

  • KeisukeIshikawa
    Keisuke (@KeisukeIshikawa) reported

    DANIEL CHEN BURNED $14,000 A MONTH ON H100s UNTIL HE WALKED INTO AN APPLE STORE AND BOUGHT 1,000 MAC MINIS. his AI startup was getting magic output and a death certificate at the same time. the cloud bill was eating the runway faster than the product could earn revenue so daniel ran the math on running it locally. one $599 mac mini m4 pulls 10-20 watts, costs $3 a month in electricity, and runs 24/7 forever. one $599 box replaces a $200/month subscription he racked 1,000 of them into a single facility. the whole stack draws less power than one nvidia server while pushing the same throughput then in january 2026 ollama added the anthropic messages API. now claude code itself connects to your local mac mini with one environment variable. same interface, zero API costs apple stores ran out of mac minis the same month. $599 one time beats $200 a month forever and the market figured it out before the press did the window is open. follow and bookmark before it closes.

  • Coolz261
    Coolz (@Coolz261) reported

    @lilsamsquanch66 Hopefully the Apple Store caus my shits been slow as hell lately

  • ankuy
    ankuy (@ankuy) reported

    @UTDAhmard @Suzzy0310 I disagree, my 16 pro max last me for a whole day, also my second phone, 15 pro battery is excellent too, don’t buy gadget from computer village, enter the Apple Store in ikeja and get your gadgets you’ll have zero issue, 90% of phones in computer village are refurbished

  • santosh52681534
    santosh Yadav (@santosh52681534) reported

    @Apple I forgot my password and visited the Apple Store in Mumbai to unlock my phone. I was informed that I should call customer care after 24 hours. Today, after waiting 24 hours, I contacted customer care and was told that the server would unlock my phone only after 6 days.

  • T_B_T
    BeeDee (@T_B_T) reported

    @Kahamsha Probably take my flying car down to the Apple Store to buy a new iPhone 64 to have it installed in my left temple and rewatch it again?

  • GeeBeeNZ
    GeeBeeNZ (@GeeBeeNZ) reported

    @Linda401gmail @RadioGenoa Don't do ANY FACIAL recognition ANYWHERE, go without or find a get around like a different browser. Tor Onion. Yes it's slow to load as a VPN. LOAD IT DIRECT FROM TOR, NOT EVER Google Play, Microsoft Store or Apple Store. Use Brave, DuckDuckGo as your default browser to get TOR.

  • SammyBagsmfnobs
    Sammy Bags (@SammyBagsmfnobs) reported

    @109Cuntrees @TifahCrump777 Anybody that’s says there Gods favorite is ******* insane, I know I’m not gods favorite! I just spent 3 hours in an Apple Store just to be given back a broken phone by fat ***** #selfaware

  • KishorAyar
    KT (@KishorAyar) reported

    @invulnerable888 @oneuios Also the temperature here is normal so I have not had any heating issues at all. I am using the original Apple charger and cable that I bought from the Apple Store.

  • KathyWallis01
    Kathy Wallis 💙 (@KathyWallis01) reported

    @AppleSupport Need help with my Apple account ID. Apple store not working. Please a quick solution is needed