Apple Store status: access issues and outage reports
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Full Outage Map
The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Problems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
- Sign in (35%)
- Errors (35%)
- Website Down (30%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Montréal
|
Errors | 25 days ago |
 Ciudad López Mateos
|
Sign in | 1 month ago |
 Quito
|
Website Down | 2 months ago |
|
Guayaquil
|
Sign in | 2 months ago |
 New York City
|
Sign in | 2 months ago |
|
Malibu
|
Website Down | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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Triston (@T_Mac303) reported@heynavtoor As a former Apple store tech, those settings don’t cause overheating specifically. It’s a software/firmware issue. I will also note that Apple techs get very little info from apple corporate for known issues or fixes. They typically get their info from Mac rumors or 9to5 Mac.
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Motoke of Lagos (@Motoke_OG) reported@Apple @AppleSupport you guys need to fix this rubbish issue with the AirPods 4. My pods keeps dropping and reconnecting from my device and I’ve taken it to the Apple Store three times now! It’s getting ridiculous!!!
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Nwammonwu (@nwammonwu1) reported@Morris_Monye Palmpay, Okay are always flying high no issues at all. All this known commercial banks app like Gtworld, Zenith mobile a.nd the rest should be banned from playstore, Apple store.
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Javier Conigliaro (@javconigliaro) reportedI've been buying Apple products for 20 years—iPhones, iPads, Macs, smartwatches, Apple TVs, etc. Yesterday, I had a terrible experience at the #Apple Store in #Valencia: awful advice and service. Time to switch to Android?
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Rupali C (@rupalichawann) reported15 days into owning an iPhone 17 Pro and facing extreme heating issues even on calls. Visited Apple Store BKC hoping for support, but was simply told this is “normal behavior.” That response is more frustrating than the issue itself. @AppleSupport @Apple
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Shubham Kumar (@HeyyyyShubham) reported@kkhushhiii Almost a month back, I faced a similar battery swelling issue. Got it replaced for free without having Apple Warranty. You can get it too at Apple Store or Apple Authorised Resellers
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Floro S. (@sflorimm) reportedis apple store connect down, or is just me?
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सुdhaरஷN (@Sudrzn) reportedApple Store didn't gave me the reports Even after multiple requests I've raised. Not sure if this is problem with the brand or the country or their employees If the law is firm, reachable, strict and scary to all the cheap bastards, then it'll be a hell for CSR folks
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Hemanth Nelavai (@HemanthNelavai) reported@gharkekalesh If you are ready to buy iPhone for ₹1,00,000 then better buy from official Apple store or their official website. Customer service will definitely be hundred times better if any problem arises
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James Yeung (@jamesyeung18) reported@aat_ai40683 Thanks bro. I actually took my mouse to the Apple Store and have them fix it for me! It now works fine!
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Steve (@earthcurve89) reported@Sassafrass_84 @PigWar With Android some versions, you can rollback if need be, with Apple, they own everything on it, apps, etc. If Iphone crashes, you csn't roll bsck to previous version, you either wait for a software update, fix, or Apple Store.
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Satyam Stonks (@Satyam_Starks) reported@CRED_club not able to find app in apple store ... couldn't find on web aswell ... unable to login please help
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Mark Smith (@marksmith1045) reported@ashawolves Sad... you need to go to the apple store. They will help you fix it
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erika rose retzlaff (@Sparetheairika) reportedHate going to places like the Apple Store to pay money to be told I’m doing everything wrong. Where I stand, where I sit, how I sign in to my phone. No thanks. This is why I didn’t want to come and have had a smashed phone for months.
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Muhammet A. 👉🏻 Mobile Dev (@indiesoftwaredv) reported@adamlyttleapps Apple search algorithm is totally broken iPhone, Mac or apple store doesn't matter never finds even if you type the exact name
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BIGFISH (@bigfish150Hz) reportedApple Store no go get billing problem ke
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Modestas (@modestasraz) reportedCrazy, I was searching the Apple Store for an app like the one I'm building with 0 results, and just today - 2 popped up. 1 with the exact name I was going with... Atleast I got the .app domain name It's going to come down to distribution once I release
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Ciprian (@ciprian__b) reported@Aevmorfop That's a good POV Personally I'm thinkin more about the kind of time when ai gets so good that it can oneshot apps in 2-3 minutes with minimal prompting and no errors When you think about it this way, it gets even faster than searching on apple store or something Obviously, stuff that required servers and so on will still require real apps, so this is more for the small apps like calorie tracking and todo lists and so on
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Jen! 🐭 (COMMS OPEN) (@jengleeart) reported@Absorbantsy That’s what happened to my first one :( the current one connects to my neighbours iPad just fine, just not mine for some dumb reason. I don’t live near any Apple Store so I’m relying on phone support and it’s been painfully slow 😭 slowly resenting apple tbh
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Federico Ulfo (@feulf) reported@WallStreetApes my wife went to the apple store to fix the battery, once there they told her "we can't replace the battery" you'll have to buy a new phone
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Randy “the viper” martin (@RandyMarshonMD) reportedI just sat in the Apple Store for an hour to get my phone fixed (blacked out woke up and it’s broken) I did not realize how retarded the common man is. There r people out there that don’t know how to delete apps. -🐍🐍
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MasterBismuth (@MasterBismuth) reportedI have at least one theory concerning that, and it all boils down to passing the buck. The companies insuring these lootboxes for Nvidia will likely insist upon installing some sort of odious security measures in the hardware. Much like the store model iPhones at the Apple store.
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Revalation 2:9 3:9 (@ChristisKigrm8) reported@Nibiru1000 I got a gas station down the street owned by Indians and I swiped my card in there one time and a few days later I had a bunch of random charges from an Apple Store, we don’t have an apple store in my area. They are lowlifes.
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andrew engler (@aerockrose) reported8. Hire from hard mode. McNeill challenged hiring Apple retail people for Tesla. Apple store workers were often "order takers." He wanted Microsoft store people selling a slate two doors down from a MacBook Air. Hard products reveal real sales ability.
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The Suburbanist (@The_Suburbanist) reported"Roads are incorrectly priced" 10 people want 5 apples at the government apple store. So the govt sets a price cap of 5 cents and we have an apple shortage. Allowing the price to be determined by auction would relieve the shortage by allocatimg the apples to those who value them the most, but the basic problem of having only 5 apples remains.
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Freedom 2 Fart (@Freedom2Fart) reported@allegrajacchia @monetization_x Allegra, key issue!!!: this is why we are trapped paying $50 for premium plus through Apple Store. They will not let you go unless it lapses. 𝕏 needs a workaround because many of us sign up on the app and get locked in at $50. I can only move to the $40 if I let my premium lapse and as result my monetization. At that point 𝕏 loses its stickiness.
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plum (@cutefoid) reported@TomLongclimb i literally know jack **** about electronics so i can’t fix it myself i might have to do apple store a lot of places wont do a macbook lol
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s (@elonmuskeet) reported@CityCheated @breckvn @luvblessingz the problem is the phone isn’t broken, it’s not a problem that can be solved by just taking it to the apple store. it’s a bug
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Cameron (@e_goeth) reportedMy friend did this with his laptop and when he brought it to the Apple Store he had to give them the password and they refused to fix it
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Harris Zainul (@harriszainul) reportedTerrible experience at TRX’s Apple Store. Was minding my own business with my 14 year old walking in front of me when a staff said “make sure your child doesn’t press the glass”. Doesn’t seem like their store and company is too child friendly. Taking my money elsewhere.