Apple Store status: access issues and outage reports
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Full Outage Map
The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Problems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
- Sign in (35%)
- Website Down (35%)
- Errors (31%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Montréal
|
Errors | 5 days ago |
 Ciudad López Mateos
|
Sign in | 21 days ago |
 Quito
|
Website Down | 1 month ago |
|
Guayaquil
|
Sign in | 1 month ago |
 New York City
|
Sign in | 1 month ago |
|
Malibu
|
Website Down | 1 month ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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Ray Lin (@RayLin) reportedevery time a new popular thing drops and its always a BATTLE to buy it, is when i realize how good apple has streamlined the whole preorder pipeline. yeah sometimes the apple store takes 15 extra minutes before they take off the loading screen but ive never had issues checking out. thanks @tim_cook
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𝕾𝖒𝖔𝖐𝖊 𝖀𝖓𝖔 (@shmokayyy) reported@retromauro @notme102023 @nyaika256 At a apple store or as an actual Apple repair technician? & Well i left it to dry for hours throughout multiple days and still get it randomly sometimes & if multiple ppl are saying the same thing the problem is obviously deeper than the solutions you brought up
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Augie (@augierakow) reportedGood experience at Apple Store today solving this problem (and two others). Thank you @apple.
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anon (@anonmoneyguru) reportedAsked AI why my MacBook wasn’t charging It gave some answers but none of them worked Went to Apple store and talked to a human employee, solved my problem There’s hope for humans
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brick 🧱 (@brick_factorial) reportedconcerned mostly about the bricked one cus it doesnt have macOS... apple store also couldnt get into it... but the other i think it's just the screen that's broken? idk
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Shruti (@heyshrutimishra) reported4/ The Apple Store vs Microsoft Store hiring hack Head of retail comes in proud: "I'm hiring a lot of Apple Store people." Jon stopped him immediately. "Go two doors down. Hire the people from the Microsoft store. They're selling a Surface next to a MacBook Air and they're not starving. Those people know how to sell." The fish were jumping into Apple's boat. You want the fisherman who had to work for it.
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I Hate You, and I (@HateYoKids) reported@PowerbombJutsu @Jos_E_Navarro That title might have a tough time getting through the Apple Store. But I'm down to chime in as a Cleveland *****.
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Kurt At Work (@KurtAtWork_ETH) reported@loldoteth I've got an autel evo II pro, commercial grade 6k resolution, 5 mile flight radius... recently the software for it was taken down from apple store, the only way to use it now is to manually download and install in on an android device, not via play store...
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Dion (@2024dion) reportedThey did finally add that Apple Store, which is cool. Shame about the Monroe Blocks being killed. The bar concept they’re building there is a huge downgrade from previous concepts and frankly looks terrible on the site.
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whatupitsjake 🍉🍣🍤🍊 (@WhatsUpJakey) reportedAnyone else having trouble paying subscriptions on the Apple Store or is it just me?
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Smoke Showing (@StrikeAnother1) reportedI’ve been dealing with an iPhone issue on my daughter’s phone for months, including multiple attempts through their customer service and multiple visits to the @Apple store. I’ve just been sent on circles over and over and over. I’m currently sitting here in the Apple Store (for the third time) in as many months and have basically been abandoned while they help someone else. Their customer service has been horrendous and I am so frustrated!
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fâr′mīn′dĭd (@cantrellr) reported@RBReich Agreed. Gonna run down to the Apple store and buy me a new phone. Thanks Tim!!
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Dami Dina (@DamiDina) reported@PaulGugAI I could get one at the Apple Store I think the thunderbolt to usb thing is broken / old or has too much dust or something You’re right I could get a new one haha I’ll confirm today
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Kangaroo22 (@KangaSloth) reported@lanche @Apple There's a glitch for the 13 & 14 where your phone will j completely brick , screen off, & the only repair to to get a replacement at the Apple store where they charge u for any unrelated damage 😭😭
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Jen! 🐭 (COMMS OPEN) (@jengleeart) reported@Absorbantsy That’s what happened to my first one :( the current one connects to my neighbours iPad just fine, just not mine for some dumb reason. I don’t live near any Apple Store so I’m relying on phone support and it’s been painfully slow 😭 slowly resenting apple tbh
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Juan Salgado (@juansalgadodp) reported@GenshinImpact Well done, keep banning players from Discord and keep believing your garbage game is being rated on Google, Google Play, Play Store and Apple Store by bots, you rats. You all burned down your community, EX community.
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Nobuffer (@nobuffer) reported@jannismetrix @obscuravpn Correct. and issues with wrongly used batteries. They are trying to solve that is not a problem now. You use your phone 2 years and then if you need it you can take device to Apple store (for example) for a battery replacement...
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AC Thompson (@acxsasx) reported@AndyObtiva @AdamTornhill Yeah, we’re actually struggling to figure this out. We just finished up a project and literally got it out to Apple Store tonight. We’re gonna be tackling that literally next week. I’m currently advocating that we have a developer per project. Our projects are small enough. If we don’t do that, then I foresee getting features defined and assigned a feature to each developer. And then see what kind of merge conflicts we get. I want to error on the side of moving too fast. Because right now we’ve been erroring on the side of moving too slow. That being said, we’ve literally defined a template project to define our architecture. And we defined a core library that is app agnostic. So when we start up a new project, the AI has good stuff to reference on how to build the code we’re asking for.
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Paddy (@Dabatsau) reported@Eyaaaad I can take my iPhone to an apple store and have them replace the battery for ~140 USD, while I do the rest of my shopping, they take all the risk and I get my battery replaced without issue.
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Charles Reed (@CharlesReed) reportedThis morning my iPhone 17 Pro Max went dark. Thanks to staff at the @Apple store in Beechwood, Ohio I was able to trouble shoot the problem and didn’t have to get another phone.
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maddy🌺 (gaaras real girlfriend) (@maddyluvzgaara) reportedDREAM:wanted to have Sheldon cooper as my wallpaper and downloaded a virus and for some reason I had a rich guy that followed me around I said “hey can we go to the Apple Store” and he completely ignored me and we went to a prison to bail someone out instead so I had to fix my phone myself anyways my *** is going back to bed 😭
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Alok Gangaramany (@alokgangaramany) reported@deliprao I had the same issue recently. But it magically started working after I plugged in to one of the chargers in the Apple Store. The Apple store guy said that he has seen many such instances. So I suppose there is hope if luck is on your side.
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FLYWALKER (@FLYWLKR) reported@R3B3L_Art @canva You can update your Mac to Big Sur and fix this….. immediately. Factual. Go to the Apple Store
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Darla Waite 👀“EYES,WIDE OPEN! (@darla_waite) reportedAnybody else having trouble with their Apple phones?. mine stopped recognizing me, and the only way to repair it is to drive two hours to the city to an Apple Store ! I guess it’s time to order a new phone! I’m not spending $1.82 a liter to drive two hours
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little isa (@landoscah) reportedI had this problem and it wasn’t water.I brought my phone to an Apple Store for repair and they said some of the charging connection points on my phone were burnt (they were visibly darkened). Since it was still under warranty they fixed it for free with a new entire logic board)
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Ciprian (@ciprian__b) reported@Aevmorfop That's a good POV Personally I'm thinkin more about the kind of time when ai gets so good that it can oneshot apps in 2-3 minutes with minimal prompting and no errors When you think about it this way, it gets even faster than searching on apple store or something Obviously, stuff that required servers and so on will still require real apps, so this is more for the small apps like calorie tracking and todo lists and so on
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Parenthood: Impossible (@LongstaffA) reported@WallStreetApes @JohnRavenda I believe this. I had my prior iPhone it was working fine no issues whatsoever. One night it notified me of upcoming update. I picked up my phone in the morning and it would not turn on. Brought it to Apple store they told me they could not fix it.
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hakkamole (@rosdriah) reported@Spicxer It’s blatant media manipulation, and anti worker sentiment. But because the surrounding counties dislike the city and black, Latino and other ethnic groups they will latch onto the “crime” when it’s historically down, you know how hard it is to steal from the Apple Store?
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Vishal (@Vlenol143) reportedBought an iPhone 17 Air on April 27 from Dubai. Facing continuous bugs/issues from day one. Visited Apple Store in India, all updates/checks done, but issue still persists. Need proper support and resolution.@Apple @AppleSupport
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Saisei (@SaiseiInvesting) reportedYou walk into a Google store in NYC and they cannot fix one of your problems You walk into an Apple store in NYC and they will fix 99% of your problems Make it make sense? $AAPL $GOOGL