Apple Store status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Apple Store users through our website.

• Sign in (43%)
• Errors (29%)
• Website Down (29%)

Live Outage Map

The most recent Apple Store outage reports came from the following cities:

City	Problem Type	Report Time
Aubenas	Sign in	10 days ago
Billy-Montigny	Sign in	17 days ago
Nantes	Website Down	1 month ago
Capitólio	Errors	1 month ago
Adelaide	Errors	2 months ago
Ahmedabad	Sign in	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

• 
  billie (@morksenposting) reported 24 seconds ago

  @etemologypika thank you i’m trying to fix it I have acetabulofemoral joint pain from standing like gay little monkey in apple store without realizing it

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  stevie (@stevie_builds) reported 5 minutes ago

  @woocassh Man Claude’s security is a pain. Security always comes at the cost of UX, but I think they pushed that one a bit too far. Codex seems to just ask less questions and get it done. I’m literally just about to go out to the Apple Store to buy a big fat juicy MacBook. But maybe I should just rent a server instead 😵‍💫

• 
  Lev Smagin (@lsmagin) reported 12 minutes ago

  @chromatique Too early to tell, they have the new update approved by Apple Store days ago. Must be some sort of error

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  robyn (@robyn90695219) reported 13 minutes ago

  @Escargot4U @0x_Mattt The GME e-commerce issue was with regulation. Remember Gary Gendler was in charge at the time and heavy issues with the Apple Store. He was smart to scrub it back then. I think you’ll like Ryan. This guy picks up the phone and calls customers personally all the time.

• 
  William AI (@wiliam23820a) reported 16 minutes ago

  If this changes how you use the Apple Store or saves you $229 with an education discount you didn't know existed one ask: Repost the first post so the next person buying a MacBook at full price sees the price match, the trade-in, the free workshops, and the discount they qualify for. Follow [ @jackcoder0 ] I break down the hidden services, retail secrets, and money-saving strategies that companies bank on you not asking about. Next thread: the AppleCare+ honest math when it saves you $300 and when it wastes $269. The decision framework every Apple buyer needs before checkout.

• 
  LibbyAnn C (@MarineLibby) reported 17 minutes ago

  @OzzySkateboard Here are a few bullet points from my week/month/summer/year/decade: I got up to an iPhone 12 that I bought fresh from the Apple Store in the summer of 2022 on my way to the airport to fly for an African Safari vacation. I realized my smashed camera iPhone wasn't gonna do. Only time I ever bought fresh from the store. Four years later I bought my third third iPhone 12, second refurbished iPhone 12 best of the best and got all kinds of screwed over by Walmart and Apple and Allstate Square trade protection plan so I am now mailing in my broken iPhone iPhone 12 and this is one of the last things I will do on this phone, the top half of the touchscreen doesn't work. They are giving me almost what I paid for it only because the seventh operator I talked to acknowledge that I started to return the phone before they anomalously cancel the insurance protection plan six days later. That was a month ago apparently on the books and I've been discussing this with them for three weeks. OK that was very very in-depth and just one bullet point. The end of the bullet point is I'm going to start using an LGK 51 I have lying around and maybe just use it for a map and texting and do literally everything else on my computer if and when I want to accept YouTube I will continue to do on the television from time to time but I will become a lot more selective in the content I view and I am unsubscribing from many many many many content creators who are feeling really bad this week for Perez Hilton, thanks for telling me that y'all are tethered opposition!!!

• 
  Numan (@Numan_Ai12) reported 22 minutes ago

  So I asked the Apple Store technician the same question again: "Do these settings activated by default really protect the user... or are they slowly wearing down the device?" He didn't have an answer. But every iPhone he checked that day had exactly the same 2 options ACTIVATED. Silently heating up in their owners' pockets.

• 
  BlueHeron (@BlueHeronIOP) reported 34 minutes ago

  @Jake__Wujastyk @Apple I have a iPhone 13 Pro. The battery was down to 71%. I want to upgrade to a 17 Pro and AT&T has a promotion that will pay me the full value of the 17 Pro if I trade in my 13 Pro, but it has to have a battery >80%. I took it to the Apple Store today and got a new battery for $90. If I didn’t upgrade the battery, it would cost me a few hundred $ to do the upgrade. DO NOT SWITCH TO SAMSUNG. Nothing wrong with it, but if you’ve been using IOS for a long time you won’t be able to put up with Android. Too much of a difference.

• 
  Kevin (@Kevincreates77) reported 36 minutes ago

  Setup 9: She replaced the battery instead of buying a new AirTag. After 11 months, his keys AirTag stopped chirping as loudly. The Precision Finding response was slower. The battery was dying. He assumed the AirTag was disposable. Most people do. He was about to buy a replacement for $29. She took the AirTag, pressed down on the stainless steel back, twisted counterclockwise, and popped it open. Inside was a standard CR2032 battery the same coin battery that powers watches, calculators, and car key fobs. Available at every pharmacy, grocery store, and gas station in America. $3 for a single battery. $6 for a 4-pack on Amazon. She popped out the old battery, dropped in a new one, twisted the back clockwise, and the AirTag chirped to life. Full power. Ready for another year. The entire replacement took 15 seconds. No tools. No appointment. No Apple Store visit. No subscription. She told him this was the part most people don't understand about AirTags. There's no monthly fee. No annual subscription. No service plan. The AirTag costs $29 once, the battery costs $3 per year, and the Find My network the billion-device global tracking infrastructure is free forever. The total cost of ownership for a single AirTag over 5 years is roughly $44. Compare that to Tile, which charges $2.99/month for premium tracking features $36/year, $180 over 5 years. Or Samsung SmartTag, which works only within Samsung's smaller device network. The AirTag costs less per year, uses the largest tracking network on earth, and runs on a battery you can buy at a gas station. She'd been replacing the batteries on all 7 of their AirTags once a year for $21 total. The entire family's tracking system wallet, keys, car, dog, backpack, 2 suitcases costs $21/year to maintain.

• 
  dk 🦧 (@putyou0nscarves) reported 37 minutes ago

  apple store told me to reset my iphone to fix a problem i had and now my backup restoration is supposedly gonna take 21 hours, i'm so sure

• 
  Jack (@jackcoder0) reported 37 minutes ago

  If this changes how you use the Apple Store or saves you $229 with an education discount you didn't know existed one ask: Repost the first post so the next person buying a MacBook at full price sees the price match, the trade-in, the free workshops, and the discount they qualify for. Follow [ @jackcoder0 ] I break down the hidden services, retail secrets, and money-saving strategies that companies bank on you not asking about. Next thread: the AppleCare+ honest math when it saves you $300 and when it wastes $269. The decision framework every Apple buyer needs before checkout.

• 
  Mohit Gupta (@mohit2asdf) reported 38 minutes ago

  @RazorpayX I team Razor pay Apple Store vouchers not working from 2 days . Please check The issue .

• 
  Lety rety 🇳🇵 (@letycsgo) reported 39 minutes ago

  @telegram Hell yeh. Bet that one about de Epstein got your *** outta apple store bro. But we got yo *** back. U better 🧐 behave cause the longe nose tribe gonna get u down quickly next time

• 
  Texas🔥Heat (@Lone_Star_Heat) reported 39 minutes ago

  @C_inspecto @EricSpracklen @Apple I've had an iPhone 5, 6, and 7. I've also had a Galaxy S3, two S8's, and now have an S22. Hands down, Androids are far better if not only for the easy of use and the fact that they're not chained to the Play Store like iPhones are to the Apple Store.

• 
  Michael Pepper (@M1CHAEL_PEPPER) reported 39 minutes ago

  As great as the iOS 27 and iPadOS 27 betas have been, the watchOS 27 beta is atrocious. Siri doesn’t work for HoneKit controls and it’s super slow for checking weather and other things compared to iOS and iPadOS 27. I might have to take a trip to the Apple Store to revert my watch back.

• 
  William AI (@wiliam23820a) reported 40 minutes ago

  The uncomfortable truth: Apple operates 500+ retail stores worldwide. Each one generates more revenue per square foot than any other retailer on earth. And most customers use the store for one thing: buying a product and leaving. Free workshops that teach photography, video, music, and device mastery never attended. Genius Bar diagnostics that are free on any device never requested. Trade-in valuations that take 3 minutes and apply instantly never checked. Price matching against Best Buy and Target never asked for. A 14-day return window for risk-free testing never used strategically. Free data transfer and setup declined and regretted at home. Education and military discounts worth $100-229 never mentioned. Device recycling for every old gadget in your drawer never brought in. Every service is free. Every service is available. Every service exists to make the device you already bought more useful and the next purchase more affordable. The former employee's last line: "I worked at Apple for 5 years. I sold thousands of devices. But the most rewarding part of my job was the services not the sales. Setting up an 80-year-old's first iPhone and watching her FaceTime her grandkids. Teaching a teenager iPhone photography and watching his photos improve in 90 minutes. Running diagnostics on a 'dead' MacBook and fixing it with a software reset for free. Giving a genuinely kind customer a free battery replacement that should have cost $89 because she treated me like a person, not a register. The Apple Store isn't just a store. It's a service center. A classroom. A repair shop. A trade-in counter. A recycling facility. Most customers use 10% of it. The other 90% is free and waiting." 11 secrets. Same Apple Store. Same glass doors. The products are on the tables. The services are behind the Genius Bar, inside the workshop schedule, and on the website you've never scrolled. Walk in this weekend. Not to buy something. To learn something. Fix something. Trade in something. Ask about something. The store was always more than a store. Most customers just never asked.

• 
  CJ Tokoni (@CjTokoni) reported 41 minutes ago

  @jafivet All she had to do was just go to the Apple Store and they will fix it

• 
  Spacefaring Civilization (@Anonymo42055065) reported 44 minutes ago

  @Ro_Exotic @SmallEyez @markgurman I’ve only used the Apple care with the IUP once, and the Apple Store tried dicking me around by saying damage wasn’t covered. Demanded ~$400 to fix. I raised hell until they realized policy literally says $99 deductible.

• 
  Simon (@realsast) reported 46 minutes ago

  my macbook has started to die at 99% and i cant do anything about it cause even if i get a new one (i still got warranty) the thing that recovers from a backup straight up doesnt work and not even apple store can help you (ik this cus when i switched to this i had that problem)

• 
  Yeli adores XIII機関～°❀⋆.ೃ࿔*:･ (@Yeli_XIII) reported 48 minutes ago

  @ikemenoyume Eh !? Is this Villains all over again or whatー There always seem to be issues with the apple store 🫠🫠 Does that mean the game will still launch for android while apple users have to wait until it's approved (when it's not ready on time) ? 🤔

• 
  Ted Wagner (@tfwagner) reported 50 minutes ago

  @GeorgeKamel I still laugh that the former Apple Genius didn’t suggest a new iPhone battery for @RachelCruze, when she probably needed one. There’s this place for such a fix, called the Apple Store.

• 
  (ꪜ) faithy is seeing BTS🇨🇦BLM!⁷ 🇵🇸 (@kingroyaltae) reported 50 minutes ago

  MY MAN IS IN THE APPLE STORE BUYING ME A NEW IPHONE SO I CAN TAKE PROPER VIDEOS FOR MY BTS CONCERT ??!??!? THIS IS WILD (my camera is broken on my iphone12). THIS IS CRAZY

• 
  Flecktarn Fella (@FlecktarnFella) reported 50 minutes ago

  @nafoviking Glad you like it, I worked in an apple store until earlier this year and those things were SUCH SLOW SELLERS. Absolutely nothing wrong with them, except the charging port sensor was to sensitive to humidity. Just a perfectly OK iPhone.

• 
  Izuma Bakumatsu (@izumabakumatsu) reported 51 minutes ago

  I think it's time AT leaves Apple store cause they've always been such problems with these kinda games. That said... this has been a nice time to actually go through the archive events for once.

• 
  Arsalan Tayyab (@ArsalanTayyab7) reported 53 minutes ago

  @Camsiyonna1 Went to Apple store in the Mall and one of their female representative asked for my ID and I'm facing problems on many fronts similar to the video.....! Personal information exploitation is a very lucrative asset in malls!

• 
  αzυnყαn ꒱ (@adowaable) reported 55 minutes ago

  @rinniimii i mean it didnt matter much to me cus i only used my phone when i went to school though. at home i used my ipad pro 24/7, if i was going anywhere else i just had no phone LOL it became a problem once my ipad suddenly stopped working and i only had that phone as a backup… hence why i had to upgrade :’3 BUT a few months later my ipad is up and working randomly again! right before i was gonna take it to the apple store too LOL, so W all around

• 
  iamprecious (@poshpwesh) reported 57 minutes ago

  @kenkenlewu Using the m5 till date, no issues Swore never to buy gadgets from Asaba again, I’d always get from Apple Store abroad I was so traumatized all through that period

• 
  Xyntesiz (@vielie9696) reported 58 minutes ago

  @Action_Taimanin Remove your game from Apple Store, that will make you trouble lot any future!!

• 
  Givros (@givros) reported 58 minutes ago

  @marcelojose_dev And no problem with Apple Store ?

• 
  Veltrx (@Veltrxai) reported 59 minutes ago

  Sam Altman taught 720 startups one formula where luck is a random number between 0 and 10,000. Stanford, 2014. The opening lecture of CS183B was so packed he asked for a bigger auditorium. He was 28, a dropout from this same school 9 years earlier, now running Y Combinator. The formula he wrote on the board: idea × product × team × execution × luck and you only control 4 of the 5, because the fifth one goes to 10,000. His words, not a metaphor. Then he did something strange: he handed half of his own lecture to Dustin Moskovitz, co-founder of Facebook, whose entire job was to talk students out of starting companies. Dustin showed one table. Employee 100 at Dropbox with standard 10 basis points made $10 million, employee 250 at Facebook made $200 million, and employee 1,000 joining in 2009, when everyone said it was too late still made $20 million. Your own startup? Best case you build a $100 million company and keep 10% after dilution. $10 million, same as employee 1,000, minus your health. Dustin knew the price because he paid it: at 21 he was throwing his back out every 6 months from pure anxiety, always on call, unable to quit a founder who leaves wears the black eye for a decade. Then Altman twisted the lecture back with advice that cut against everything in the room. The best ideas look terrible at the start: the 13th search engine, the 10th social network limited to college kids, sleeping on strangers' couches. If an idea sounds good, too many people are already building it. Make something 100 people love instead of something 10,000 people like. Ben Silbermann recruited Pinterest's first users by walking up to strangers in Palo Alto coffee shops, then resetting every browser in the Apple Store to Pinterest's homepage until they threw him out. And the only valid reason to start is that you can't not do it. Dustin built Asana at night, after full days at Facebook, unpaid and unasked. "The idea was beating itself out of our chest." The rest is a number between 0 and 10,000.