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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
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Website Down (47%)
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Errors (30%)
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Sign in (23%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Menomonie |
Errors | |
 Dundee |
Website Down | |
| St. Louis |
Errors | |
| Chicago |
Website Down | |
 Ghāziābād |
Website Down | |
| London |
Errors |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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William James
(@WLaurento) reported
from
Continental Arms, Pennsylvania
The worse customer experience at the KOP Apple Store! The employee which later, I found out was the Manager (red hat) took 2-5 minutes to try and help address my issue. Didn’t ask for my name or even offer to setup an appointment. I was told she couldn’t help me tonight.
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𝔅𝔢𝔠𝔠𝔞 ✨
(@MJFinesseLover) reported
from
Brooklyn, New York
At the Apple store trying fix my MacBook Air.
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Shaun Jenks 📱⌚️💻📸
(@Shaunjenks) reported
from
London Colney, England
So On July 11th Microsoft will open a store on London’s Regent Street just a few doors down from Apple’s flagship store. Interesting @MichaelSteeber
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Hunter Paschal
(@photosbyHP) reported
from
Indianapolis, Indiana
I need my Mac to let me login so I can post pictures... got 2 sets to post, 2 to edit, and I’m shooting again today so....guess I might have to take this shit to the Apple store
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Hayman (Buwaneswaran) Buwan ⚕️
(@realHayman) reported
from
Sydney, State of New South Wales
@AppleSupport - hey Apple, does Apple Australia have different rules for Apple care than Canada. I have apple care plus on my devices. But during travelling my cable had a burning issue not of my doing. Went to Apple store on George St and they refused to replace my cable!!
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(((i am europe)))
(@iameurope) reported
from
Ajaccio, Corse
@mgsiegler @ArnoSosna I had the same issue with my BeatsX after connecting them manually to a PC. Wouldn’t turn on or sync afterwards. Brought them into an Apple store but had to buy another pair as they were out of warranty.
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Chowkidar Rajshree
(@rajshreealok5) reported
from
New Delhi, National Capital Territory of Delhi
@Swamy39 Who is protecting the consumers ,consumer courts work in a very slow pace ,my husband was cheated by apple store we applied in consumer court but no result,simple harassment सीर्फ तारीख़ पर तारीख़ @pmo @rsprasad @sudhirchaudhary
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Noe Magdaleno
(@Noe_Magdaleno) reported
from
Littleton, Colorado
Crazy... I’ll never forget the day she went BALLISTIC on me at a AT&T store I worked at when I was 18 right out of high school. Got new iPhones for her and the entire crew on launch day and the Apple/ATT system went down and I had to take all the grenades in the trenches solo 😂
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Nate 🗣🗣🗣
(@Auth_Gen_Person) reported
from
Cherry Hill Mall, New Jersey
The Apple Store is my safe place. I can always come here when I’m feeling down or when I’m lonely.
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Louie Mantia Jr.
(@Mantia) reported
from
Portland, Oregon
The people I interacted with at the Apple store were good people but man this whole issue was handled pretty poorly.
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Sarah Cope
(@sarahlcope) reported
from
Northwich, England
@Apple EPIC fail in customer service. Spoken to 6 chat advisors, 2 customer service staff, had appointment with apple genius in store and still have the same issue with my phone! 2 calls scheduled from apple didn’t receive either of them
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draper
(@BrentDraper16) reported
from
Deer Park, Texas
the apple store is terrible, you walk in there because you charger port is broken and they beep bop around like "alright buddy lemme get a genius for ya" pretentious ***********
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Joe Cullen
(@JoeCullen_94) reported
from
Killea, Ulster
@AppleSupport hey, I bought an iPhone XR there last night on a 24 month plan and am looking to take out the AppleCare plan, only issue is my nearest Apple store is 70 miles a way. I am however in Liverpool July 17 through 20 and was wondering could I take it to the store....
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Tracy Anderson
(@TracyRoseA) reported
from
Bangkok, Bangkok
Apple store at Icon Siam has A++ service! I thought my Mac book Air was destined for the rubbish bin but they sorted me out and solved the problem quickly!! #loveapple #iconsiam @iconsiam @Apple #bangkok #thailand
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Sarah Cope
(@sarahlcope) reported
from
Northwich, England
@AppleUK_ epic fail in customer service. Spoken to 6 chat advisors, 2 customer service staff, had appointment with apple genius in store and still have the same issue with my phone! 2 calls scheduled from apple didn’t receive either of them
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DANCINGKYE
(@DancingKye) reported
from
Houston, Texas
@TheDjTwalk I think it’s because logic is an actual app through the App Store unlike most DAWs , I feel like anytime apple is having bug issues I had issues with logic as well unfortunately 🙄
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William James
(@WLaurento) reported
from
King of Prussia, Pennsylvania
@Apple The worse customer experience at the KOP Apple Store! The employee which later I found out was the Manager (red hat) took 2-5 minutes to try and help address my issue. Didn’t ask for my name or even offer to setup an appointment. I was told she couldn’t help me tonight!
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Laura Harmon
(@LauraNHarmon) reported
from
Ocoee, Florida
@noelain_mariee See if you’re able to add it on. If so, wait a month (if the phone will survive) and make a claim. Can always see what the Apple store says too, see if they can identify the issue.
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A DAMN FOOL ☀️
(@nirraj_) reported
from
Blue Springs, Missouri
Apple store better fix my shit
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Peg Herald
(@peg_herald) reported
from
Roma Capitale, Lazio
@sprintcare I’m having issues with the phone, and not being able to log in to my Apple ID. Sprint store has been of NO HELP. I have insurance on the phone, but they say they can’t do anything, even though it is broken.
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Hayman (Buwaneswaran) Buwan ⚕️
(@realHayman) reported
from
Sydney, State of New South Wales
So I was at an Apple Store abroad and needed to get an Apple Care Plus issue attended to during my travels. A fellow Canadian who was sitting near me waiting for care asked me to not to embarrass #CANADA by asking for what I actually paid for!!! I really wanted to point out...
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Hayman (Buwaneswaran) Buwan ⚕️
(@realHayman) reported
from
Sydney, State of New South Wales
@AppleSupport I have DM’d. Very disappointed at Sydney CBD Apple Store on George Street. I was unable to get my iPhone‘s cable replaced for end overheating damage of shielding; it’s a well known issue. I was told “yes we can replace it, but you will have to pay!!” But I have apple care plus!
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⭐️⭐️⭐️🌟
(@WaddellChelsea) reported
from
Salt Lake City, Utah
Just sitting in the Apple store thinking about all the tonsil hockey that must’ve gone down on the Lyon peninsula last week.😅
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Hayman (Buwaneswaran) Buwan ⚕️
(@realHayman) reported
from
Sydney, State of New South Wales
... to him the absurdity of statement. No Canadian, or any customer for that matter, should ever back down from anything that’s clearly wrong. I know Apple Care Plus rules as I have many products, and knowing I was in the right, wanted the store’s team to verify their policy...
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M.G. Siegler
(@mgsiegler) reported
from
Manhattan, New York
I should add: obvious first-world problem aside, I just hate that I can no longer even consider walking into an Apple Store off the street with the expectation that my issue will be resolved in a timely manner. That seems like a pretty fundamental issue.
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Citylife80
(@Citylife80) reported
from
Fremont, California
@Chaplinchick93 Maybe. There’s a certified Apple repair store down the road I need to call tomorrow
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Bobby Mitchell
(@BobbyMitchellDX) reported
from
Raleigh, North Carolina
@HellcatPerez I guess it depends on what type of iPhone you have. They still do it because I tried to get my iPod Touch fixed, but the Apple Store said they don’t fix iPod & iPod Touch anymore just the iPhone. Might wanna call & ask just to make sure.
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E m i l y✨
(@emilypmelendez) reported
from
Camp Pendleton North, California
@savaaannaahh That’s why I like apple too cause you can go to the apple store and they can figure out what’s wrong with it. A lot of the times mines been slow it’s just needed to be updated then it’s good
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Andrew Cussons
(@TwoSpareTubes) reported
from
Topcliffe, England
@Tesco your #pdq system isn’t fit for purpose. Have numerous problems paying in store via Apple Pay and a £30 limit is ridiculous. Get with it, it’s the 21st c fgs.
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The Thirsty Tales
(@thethirstytales) reported
from
Chicago, Illinois
@TheUncorkedLib I got the newest MacBook Pro 13 inch. The biggest issue is they took out the USB plugs so you need an adaptor for that. It is smaller than my old Mac air. It’s a beast with memory and processing. A friend works at an apple store and has a friends and family discount