Apple Store status: access issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Problems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
- Sign in (36%)
- Errors (36%)
- Website Down (27%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Montréal
|
Errors | 18 days ago |
 Ciudad López Mateos
|
Sign in | 1 month ago |
 Quito
|
Website Down | 2 months ago |
|
Guayaquil
|
Sign in | 2 months ago |
 New York City
|
Sign in | 2 months ago |
|
Malibu
|
Website Down | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
-
Trent 🇺🇸 (@tnertz) reportedGoing to the Apple Store for this broke iPhone 17 pro camera. Idk if it’s a LiDAR issue but you can see the low fidelity of zooming all the way in…it’s not switching to the 4x lens but just digital zooming completely on the 1x lens. Sometimes the 1x lens will not focus when the 4x does.
-
System Settings (@app_settings) reported@techdroider @ImagineApplePR yes.. third party service providers are allowed to ask you for stuff like that use the Apple Support app to find an Apple Service Provider near you (or go to an Apple Store). they’ll fix it lol
-
Vivek (@RavensMove) reported@songjunkr Oh no. That looks like a defective screen. You should definitely head to the Apple Store; they might fix it for free
-
Leah 🎀🤍 (@cosycatleah) reportedI wish I was joking… After I went to get my card today, my phone froze and wouldn’t turn back on. I had to go into the Apple Store, where they told me the battery had broken, and the phone was internally damaged. Guess who just had to buy a phone they couldn’t afford! :,)
-
bri (@quackeie) reportedthe whole server being there for the explosion of the apple store im crying i love qsmp
-
Federico Ulfo (@feulf) reported@WallStreetApes my wife went to the apple store to fix the battery, once there they told her "we can't replace the battery" you'll have to buy a new phone
-
Rolas (@rolasB) reported@YoBoiiCrow I dont care much, its their problem if they sell it cheaper. All I can say is that they are legit, its like Apple store would not scam you. And I dont need to preorder this game lol
-
Isaac B. (@MadebyIsaac) reported@uxkosta I bought it at the Apple Store in a convertible coupe. We had to pop the top down and hold the box on my lap
-
Richard Hammer (@SirHammerLot25) reported@Apple new update has COMPLETELY SLOWED my phone 16 down. It’s lagging badly & logging into Apps it’s taking ages With all these $££ BILLION Apple still can’t get updates right Do I send or take my phone into an Apple Store to get it fixed for FREE?? @AppleSupport ?
-
Konosekai (@konosekaix) reported@Jupjami @ItoAyamiStan Yeah the commies are busy hunting down gays. That’s why you can find les story line in Where Winds Meet, millions of gay contents on Bilibili, and tons of gay apps in Chinese Apple Store. Can we try not to generalize things please?
-
Discord Support (@discord_support) reportedHello there. Unfortunately, if you’re seeing the “invalid subscription” error when attempting to redeem a promotional trial, this means that you currently have an active Nitro Basic, Classic or Server Boosting subscription through the Apple Store or Google Play. Because mobile subscriptions are managed through third parties and separate billing systems, you won’t be able to redeem a promotional trial while they are active. You will need to cancel and wait for your mobile subscription to end completely before you can activate your trial. If your subscription’s end date is after the redemption deadline for the promotion, you won’t be able to redeem the trial code or link, but can gift it to an eligible friend instead. I'm so sorry for any confusion or disappointment here. We are always adding new promotional offers, so please keep an eye out for those in the future.
-
𝓙𝓮𝓶𝓶𝓮 (@Jem758) reportedI just got airpods from them that do not sound like those I tried on in the apple store. The sound is terrible on phone calls and the range seems poor. I am testing them as I type to check battery life.
-
Mukund Agarwal (@truemukund) reported2/ Went to Apple Store Saket on May 10. Made to wait 3 HOURS to prove the issue despite video proof. Device taken again. Now told I’ll only get it in the FOURTH WEEK OF MAY.
-
VaccineWaters 🇺🇸 (@VaccineWaters74) reported@WallStreetApes When the 5 came out, the latest update bricked my 4. Went to the Apple Store and they said there were a few other people came in with the exact issue.
-
Muhammet A. 👉🏻 Mobile Dev (@indiesoftwaredv) reported@adamlyttleapps Apple search algorithm is totally broken iPhone, Mac or apple store doesn't matter never finds even if you type the exact name
-
Cheryl Hunter 🏳️🌈🇨🇦🌻🦋🇺🇦 (@LadyEmmasGhost) reportedI’m loving all the animal accounts. It’s a much needed laugh in a day where I spent most of the afternoon in the Apple Store going through Password Hell. And it wasn’t even MY problem. Long, dumb story.
-
👽 (@Supa_moist) reported@glittersnot @ladygaga Imagine going to the apple store to get your broken camera fixed and they take your phone to the back and you see Gaga pop up & now you don't have proof you were there.
-
Hi (@normalfunguy) reportedwoke up and starting scrolling on my phone, then the screen suddenly went black and nothing i can try fixes it even though everyone online had all the other solutions fix it for them im so annoyed i have to go get destroyed at the apple store
-
TrollGod9000 💿 (@TrollGod9000) reportedThe Apple Store giving out free slow neck head with a purchase of a iPhone 17
-
dar (@radbackwards) reported@1x_tech @NVIDIARobotics Much better with sound on… Preferably in your car (unless you drive a civic then go down to the Apple Store and Bluetooth connect to some AirPod Max’s)
-
lilly (@lilly70583564) reported@gailalfaratx Is that Tim Cook who kept grok down the bottom of the apps in the Apple Store where people could not find it, even though it was the most popular app? Tim Cook is lucky Elon didn’t punch him. Elon is a sweetheart :) I don’t know if I would be so merciful towards Tim lol
-
Ashish Chowdhari (@ashishx_1) reportedUpdated my iPhone 14 yesterday and it went black. Today Apple Store said the display must be replaced, and I have to pay for it. If this issue was caused by the update, why should I bear the cost? Customers shouldn’t have to pay for problems caused by Apple’s software. @Apple
-
L (@_eldergoose) reported@Apple @Apple There are Reddit posts dated from 2020 of others with the same issues. This is an ongoing issue. Your teams don't have the knowledge to fix this. Today alone, I've spoken to 8 representatives! Not including the ones in the Apple store.
-
Pablo (@pablo_devs) reported@samgeorgegh Eii na what problem are the licenses going to solve that our current educational institutions failed to? Na deploying on Apple store koraa y3 s3n? What value are you offering?
-
Famous14u (@famous14u) reportediPhone keeps freezing after restarting. Won't allow me to input passcode to start phone after turning it on. Wondering if I should go to Apple store. They want me to buy storage. I'm protesting. Hate when this happens. Battery at 100% now I need to let battery drain to shut down.
-
Ecrir Twy'Lar (EVE Online) Broven/Dunnir (WoW) (@twylarecrir) reportedHey @Apple, fix you account recovery system. It doesn't work. Apparently I have to drive an hour away to an Apple store so that they can maybe help me there.
-
C.J. Gibson (@3_10_Squad) reportedpurchasing a new (or newer) iPhone from the store. I have been a faithful user of Apple products since 2018 (I’ve owned a 8 Pro, an XR and the 12 PM I currently use). This is the first time that I’ve ever had an issue with someone in any Apple store. If the repair tech doesn’t
-
Link (@0xLink7) reported@PolarisBankLtd My app is up to date fix your app on Apple Store
-
morgan (@amogoftea) reportedI'm crying at one half of the server trying to contain Maximus, meanwhile Katie, Fariis & Ishan are doing a push up contest in Fariis's new apple store 😭 #qsmp #qsmp2
-
Cruise stan account❤️ (@ExclusiveMhiz) reported@vakifedits @gibbybaris I have the app before but it was malfunctioning so I deleted it to download it again, that’s how I didn’t see it on Apple Store. But I could login through the link gibby shared.