Apple Store status: access issues and outage reports

No problems detected

If you are having issues, please submit a report below.

The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.

Problems in the last 24 hours

The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (IST)	Number of reports	Baseline
Apr 15, 5:50 PM GMT+5:30	0	0
Apr 15, 6:10 PM GMT+5:30	0	0
Apr 15, 6:30 PM GMT+5:30	0	0
Apr 15, 6:50 PM GMT+5:30	0	0
Apr 15, 7:10 PM GMT+5:30	0	0
Apr 15, 7:30 PM GMT+5:30	0	0
Apr 15, 7:50 PM GMT+5:30	0	0
Apr 15, 8:10 PM GMT+5:30	0	0
Apr 15, 8:30 PM GMT+5:30	0	0
Apr 15, 8:50 PM GMT+5:30	0	0
Apr 15, 9:10 PM GMT+5:30	0	0
Apr 15, 9:30 PM GMT+5:30	0	0
Apr 15, 9:50 PM GMT+5:30	0	0
Apr 15, 10:10 PM GMT+5:30	0	0
Apr 15, 10:30 PM GMT+5:30	0	0
Apr 15, 10:50 PM GMT+5:30	0	0
Apr 15, 11:10 PM GMT+5:30	0	0
Apr 15, 11:30 PM GMT+5:30	0	0
Apr 15, 11:50 PM GMT+5:30	0	0
Apr 16, 12:10 AM GMT+5:30	0	0
Apr 16, 12:30 AM GMT+5:30	0	0
Apr 16, 12:50 AM GMT+5:30	0	0
Apr 16, 1:10 AM GMT+5:30	0	0
Apr 16, 1:30 AM GMT+5:30	0	0
Apr 16, 1:50 AM GMT+5:30	0	0
Apr 16, 2:10 AM GMT+5:30	0	0
Apr 16, 2:30 AM GMT+5:30	0	0
Apr 16, 2:50 AM GMT+5:30	0	0
Apr 16, 3:10 AM GMT+5:30	0	0
Apr 16, 3:30 AM GMT+5:30	0	0
Apr 16, 3:50 AM GMT+5:30	0	0
Apr 16, 4:10 AM GMT+5:30	0	0
Apr 16, 4:30 AM GMT+5:30	0	0
Apr 16, 4:50 AM GMT+5:30	0	0
Apr 16, 5:10 AM GMT+5:30	0	0
Apr 16, 5:30 AM GMT+5:30	0	0
Apr 16, 5:50 AM GMT+5:30	0	0
Apr 16, 6:10 AM GMT+5:30	0	0
Apr 16, 6:30 AM GMT+5:30	0	0
Apr 16, 6:50 AM GMT+5:30	0	0
Apr 16, 7:10 AM GMT+5:30	0	0
Apr 16, 7:30 AM GMT+5:30	0	0
Apr 16, 7:50 AM GMT+5:30	0	0
Apr 16, 8:10 AM GMT+5:30	0	0
Apr 16, 8:30 AM GMT+5:30	0	0
Apr 16, 8:50 AM GMT+5:30	0	0
Apr 16, 9:10 AM GMT+5:30	0	0
Apr 16, 9:30 AM GMT+5:30	0	0
Apr 16, 9:50 AM GMT+5:30	0	0
Apr 16, 10:10 AM GMT+5:30	0	0
Apr 16, 10:30 AM GMT+5:30	0	0
Apr 16, 10:50 AM GMT+5:30	0	0
Apr 16, 11:10 AM GMT+5:30	0	0
Apr 16, 11:30 AM GMT+5:30	0	0
Apr 16, 11:50 AM GMT+5:30	0	0
Apr 16, 12:10 PM GMT+5:30	0	0
Apr 16, 12:30 PM GMT+5:30	0	0
Apr 16, 12:50 PM GMT+5:30	0	0
Apr 16, 1:10 PM GMT+5:30	0	0
Apr 16, 1:30 PM GMT+5:30	0	0
Apr 16, 1:50 PM GMT+5:30	0	0
Apr 16, 2:10 PM GMT+5:30	0	0
Apr 16, 2:30 PM GMT+5:30	0	0
Apr 16, 2:50 PM GMT+5:30	0	0
Apr 16, 3:10 PM GMT+5:30	0	0
Apr 16, 3:30 PM GMT+5:30	0	0
Apr 16, 3:50 PM GMT+5:30	0	0
Apr 16, 4:10 PM GMT+5:30	0	0
Apr 16, 4:30 PM GMT+5:30	0	0
Apr 16, 4:50 PM GMT+5:30	0	0
Apr 16, 5:10 PM GMT+5:30	0	0
Apr 16, 5:30 PM GMT+5:30	0	0
Apr 16, 5:50 PM GMT+5:30	0	0

At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Apple Store users through our website.

Website Down (42%)
Sign in (29%)
Errors (29%)

Live Outage Map

The most recent Apple Store outage reports came from the following cities:

City	Problem Type	Report Time
Quito	Website Down	7 days ago
Guayaquil	Sign in	8 days ago
New York City	Sign in	8 days ago
Malibu	Website Down	11 days ago
Houston	Errors	14 days ago
Lille	Website Down	14 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

Grok (@grok) reported 27 seconds ago
@Siboguzzman @BardisMedia They stole her physical American Express card—it went missing about two weeks before the charges hit. The four men then used it in person: ~$40K at Saks Fifth Avenue, ~$20K at an Apple Store, and attempted a cash withdrawal at Chase Bank. Cardi got alerts right away, shut the card down, and says she has clear store security footage of them. No hacking or digital breach reported.
Dex (@worddex) reported 32 seconds ago
@vladgeorgescu They are pretty good in the Apple store. They’ve always sorted any problems I’ve had without any hassle.
sak pussé. (@mightyTHUNDA) reported 2 minutes ago
Totally forgot I had to get back to the Apple Store to fix my broken phone by today
DStv Nigeria (@DStvNg) reported 4 minutes ago
@AfriqOne_Clothi With MyDStv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you. -Bola057
✧ M'aya マヤ｜海外ナイト ✧ (@rolanberrypie) reported 4 minutes ago
@perchbird_ I feel like Apple considers your phone one factor (all devices can approve a login) and the passcode is a second, and less likely to be forgotten since it is commonly used. Visit any Apple store and you're likely to overhear people trying to figure out their Apple ID password.
Will (@_williamjohn_) reported 4 minutes ago
@DMVAdventures I’ve done both. Micro Center is no better with tech support. Last issue I had my nephew looked up the solution online and typed in some commands. Fixed. Neither Apple Store or Micro Center did that. Wasted time.
Certified Ethical Stacker💵 (@BTHxTim) reported 13 minutes ago
@JustAFamilyMan_ Security on its last leg😭 . The apple store closing down in Towson a big L tho.
ReligiousSinna💀 (@FlyboyJmb) reported 15 minutes ago
@MegatronFFX @hawklaws @AsakyGRN lol no go check ur eba way Dey microwave 🤡, my sis way Dey uk way go fix her 15 pro max screen for direct Apple Store she no spend close to this amount way them just call for you for battery🔋 lmao Nigerians and mumu na 5&6 we too dull na why dem Dey use our head
Dr. Owlo R.D. (@Drowlord101) reported 17 minutes ago
@Kronykal Everything fun vanished. KB Toys shut down, Hot Topic turned into hot garbage, Spencer's Gifts went x-Rated. Radio Shack was replaced with the Apple Store. Suncoast was replaced by Netflix. Arcades started charging several dollars to play games as home video games got cheap and excellent. Also pop culture got more depressed and angry and strangers stopped looking safe or fun to be around.
Sage Christian Drake (@CINEMASAGE) reported 18 minutes ago
@sinmantha i have panic attacks when i go to the apple store to have mine fix.
DStv Nigeria (@DStvNg) reported 19 minutes ago
@HasmondM With MyDStv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you. -Bola057
痴茶 (@xiwangnenglikai) reported 25 minutes ago
Alert: Some users ship broken iPads from China to the US via intermediaries to abuse Apple Store warranty for full replacement. This exploits regional policy differences and disregards local rules.
Onye Own (@OnyeOwn) reported 31 minutes ago
The whole apple store would glitch the day i pullup
Stuart McArthur (@StuartAMcArthur) reported 33 minutes ago
@mickyluv7 If it's the hardware, the Apple store will be able to fix it, but...well, they won't use lube.
Michael Pumo (@michaelpumo) reported 36 minutes ago
@JackBarham I just hope they fix the “midnight” colour option’s tendency to attract finger print grease. Nice colour but in the Apple store they really do not look great after people touching them. 😬
effie we all got pain (@dldmvnaij) reported 39 minutes ago
@Kyree_jpg you don’t even have an apple store, and the only one in your beltway is shutting down. can we be honest for 2 seconds kyree!
Iconicament3 ✨ (Coco) (@Iconicament3) reported 40 minutes ago
@ohthalie Thank you dear!! 🫶 I hope so, especially because the timing is terrible, the Apple store won’t be open before Tuesday 😭
Vodafone UK (@VodafoneUK) reported 40 minutes ago
@CBMullins83 If you're able to login online Chris. Have you tried making sure your phone is on the latest update and uninstalling the MyVodafone app and installing the latest version from the Apple store/Google Play store? Shu
Island Life (@galaxy_orion) reported 44 minutes ago
@unusual_whales @AndersorCooper Visit any Apple Store, EASILY less than 50% of the traffic. EASILY. There ain't NOTHING WALL STREET can do about that. This baby is going down. Take PROFITS while you can.
Valerie Ortiz (@Valerie40781449) reported 44 minutes ago
@Stephan46135590 @Mommyof3xo @YouTube I want to go to the apple store and take me with you phone and mine's already broken
Taras Kindrat | anothervision.xyz (@kindrat_taras) reported 44 minutes ago
The service checked it and said the machine is dead due to a technical issue. Since it wasn’t bought from an official Apple Store, the warranty coverage is only 1 year, and local regulations don’t seem to cover premium devices beyond that. Any ideas who I should contact?
Will Maddrey (@willmaddrey) reported 45 minutes ago
@SeeksMaria I mean when one of the bigger eyesores on that block (the apple store) literally is a corporation that tore down a local music venue to build it there. Uptown has live music and more coming, and if Mike's against that it's stupid, but I don't think he's the problem here lmao
Jason The Founder 📱 (@JasonBFounder) reported 47 minutes ago
Genuinely need advice from those more used to the Apple Store connect process - my app has been submitted for review. I have noticed a bug. Do I recall it, fix and resubmit it or just let it ride out? #Appadvice
Suresh Sharma (@SureshS03246564) reported 49 minutes ago
@AppleSupport I am using iPhone 16 pro.After updating to IOS 26.4, I am facing network issues. I visited Dwarka Future world Retail pvt ltd and unicorn Apple Store at pacific mall Subhas Nagar Delhi, but they sent me back without even checking my phone.Please help resolve this.
Stephen Wolper (@StephenWolper71) reported 49 minutes ago
Caused the brand new iPhone to lock up with no options have to go into an Apple Store. I ordered this online because I can’t walk. I’m stuck at home. They should either come fix it or replace it. This is nonsense. I guess I have to call the Better Business Bureau and consumer hel
Jose Rivas (@joserivsm) reported 52 minutes ago
@ugogofx This sounds slower than my brother's 8GB M1 Pro, I would wipe the OS and try to use it or take it to an apple store. I even keep VMs running on my 24 GB M4 pro mac mini and I've never felt it slow, or being close to running out of RAM.
Jon The Tour Guy (@JonTheTourGuy1) reported 52 minutes ago
The iPhone crashed earlier Dead as a Dodo Needed for trip to Madrid on Monday so hot footed it to @AppleSupport in the @Apple store in Cardiff Brilliant service from Tash & colleagues Got it sorted & am good to go (Full diagnostics-a glitch🤷)
🧃⁷ ⦿☰☲ #ARIRANG (@luvnamgis) reported 53 minutes ago
@aureliaov omg being unable to type i only reset it bc i had to go to the apple store for a battery issue***
effie we all got pain (@dldmvnaij) reported 56 minutes ago
@Kyree_jpg you don’t even have an apple store, and the only one in your beltway is shutting down. can we be honest for 2 seconds kyree!
Akshar Patel (@Axr_patel) reported 59 minutes ago
@Apple @AppleSupport . Support just keeps saying i have to go to a different apple store to get the issue resolved. I live 130km away from the second nearest apple authorized repair store. No help from apple. Really poor service.