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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
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Website Down (54%)
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Errors (33%)
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Sign in (13%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Machala |
Errors | |
 Hyattsville |
Errors | |
 João Pessoa |
Errors | |
| The Bronx |
Errors | |
 Pune |
Website Down | |
 Soisy-sous-Montmorency |
Website Down |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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Lepori joël
(@SD6Aslone) reported
@Sarah32657606 @AppleSupport Yeah a lot people at the same problem and a friend of me had been in Apple store they changed his phone and he still has the same problem with the new phone and Apple doesn't communicate on this problem
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C. T. Pfaff
(@chris_t_pfaff) reported
Dear @tim_cook, it would be awesome, if at some point one could combine ones Apple Store-ID and another iCloud-ID. I just noticed trouble with signing up to #AppleCare cause of both IDs. However, I don’t want to lose my Mac.com-adress or my purchases. @AppleSupport
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Rat Park Subject #1098
(@chigbarg) reported
@atomicthumbs remember when the apple store had to shut down those apps that just like showed a picture of a diamond or whatever but cost a thousand dollars
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threat level fuschia
(@amsterdammerung) reported
@StripeyCaptain The only entertaining part of that whole farcical cascade: the Apple Store person’s utter befuddlement at the wholly dead lump of metal and glass in front of them. I guess a dumb 5V 2A down a Lightning serial bus doesn’t do the phone any good.
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Chris DeRose is LOOKNG for WORK
(@ScratchyDerose) reported
@Jtown67 Yes...I had to go to the Apple store and Down Grade my computer to the previous update. Which was Mojave. It was the only way to get everything working for me again...lost some of my stuff on my laptop though. :/ make sure to back up everything.
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Kendersrule
(@kendersrule) reported
Ye olde iPad is refusing to fix. So I need to take it to an apple store. There isn’t one near me. Nor is it essential travel.
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不死身のquaran
(@qoouep) reported
@drosenwasser I went in to the Apple store last year and complained of keys getting pressed continually. I was under Apple Care, so they replaced the whole $600 bottom of my laptop. Turns out I actually just had a wireless keyboard in a drawer that was connected and had a key pressed down!
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BĒRSĒRK
(@Fabian12140733) reported
@PlayCODMobile My iPad pro reboots itself when I play BR It's been happening since June of last year and just keep getting ignored Took the iPad to the Apple store to get it checked out and they told me that the problem is the codm app
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Holly|misses Talia&Gee|
(@SelfishMinterrr) reported
Okay so I’ve broken my AirPods the SECOND time this time the Apple store is closed
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ZetsuTV
(@ZetsuTV) reported
Hi @BelkinCares On the apple store site, there is written that the screen protection that I bought is lifetime garanted, which means I can ask a new one to BELKIN when its broken. How can I request a new screen protection since the one I bought on 2019 is broken please ? BR,
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rockridgekitchens
(@rockridgekitch1) reported
@Postmates There is a huge issue with your Apple Store orders at Westchester Mall in NY. You are double booking orders, Fleet members are paying $3 to park, only to find out the order has already been picked up by another Postmates Driver.
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ShinyLane
(@roblane09) reported
@TidalTyrant @lazypoolboy Loved OSX for web development but the macbooks were just getting terrible (too many trips to the Apple store for repairs) so I'm back to linux.
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Kenny
(@kendalllane263) reported
Does anyone @Apple know how to fix a keyboard so that when I press a letter once it doesn’t type the letter 2-3 times? (Every Apple store in California has been closed for months)
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papa meez ✨
(@lepidolites_) reported
@bizzaroren UNFORTUNATELY YES😭😭 I have pulled out my 2011 mac but that thing is slow as *****. I’d just go buy one since I was gonna anyway but you’re not allowed to shop in person at the Apple store anymore and the earliest one will come in is 2 weeks from now
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BlackBerry Style
(@BBEliteShoes) reported
@faizanzaveri @Masquerade19971 @tim_cook Take them in to the Apple Store if you have one or contact Apple Support. Show them all the screen shots you have of the issue. I did and got the malfunctioning AirPod replaced (of course it was within warrantee - don’t wait until it’s out of warrantee).
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jk
(@kwubs_) reported
Apple Store are quoting over $1,500 to fix my laptop. They can keep it.
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Honza Fisar
(@honzafisar) reported
@reneritchie I have claimed unfuctional AirPos pro 01.2020 (R pod noise canceling + noice interference) at local Apple store in Seoul. Supreb service, both replaced - due manufacturing issue accordingly genius) But ...
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Sleezy Breezy
(@Ruins_Rome) reported
@My_lifeisamovie Right smh goofy **** and only the Apple store can fix it and u gotta make an appointment smh
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↺
(@xxmasxx_) reported
@muewuncity tadi try log out id dekat apple store then sign in balik pastu apple music dah okay dah!!! :D
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✨k e l l y ✨
(@marmalade) reported
from
Toronto, Ontario
I have an old iPad mini that's running iOS 9+. It was slow (shocker) so I did a factory reset, planning to do fresh install of apps & give to my mom. Trouble is, these apps are no longer supported in the apple store. Anyone have ideas how I can get legacy Gmail, gCal, kindle?
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mfangirl addicted to giving unasked for book recs
(@Meganfangirl) reported
Grand gestures are only romantic when it’s wanted. In college I went and got a coffee w/ a guy who helped me at the Apple store. I wasn’t into him & I lived 4 hr away. He used his employee login to find my address & made a “grand gesture” by showing up at my house with flowers.
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Saurabh Garg
(@saurabhg) reported
This is a first. Got a call from the Apple Store asking for my password to login to the computer after I dropped it off. I just asked them to wipe it clean instead 😳
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M Thoughts Bot
(@MuncieThoughts) reported
If you need to get down lol) @ Apple Store.
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Frances Reimers
(@yourfirestarter) reported
@MikeAsti11 I will throw myself under the bus...I drove all the way, in a panic, to the Apple store today to fix something I could have easily Googled.
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Dominique Lewis
(@DNique888) reported
@DoctorYasmin One of the best things about an iPhone is when it tears up (which any smartphone will eventually do regardless of the company) I can just go to the Apple Store and they will either fix it or give you another one the same day with no questions asked.
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🤔Tat Loo 🇳🇿
(@Tat_Loo) reported
@RBReich If only the Capitol insurrectionists had first looted an Apple Store, trashed a 7 Eleven and burnt down a police precinct, you would have fully supported them.
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🦂💧💀🔮
(@InfernalWound) reported
@douzmanian The problem with overemphasis on STEM, because it feeds the exploitation economy—and creates technicians with no knowledge of or appreciation for history, art, or nature. The Apple store is their frame of reference for everything.
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FABULOUSSS_Biden
(@FABULOUSS_Biden) reported
Ppl that get mad about apple store procedure, writing down what you are wearing lol...hilarious...you’re one of them.
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Shanarchi.au
(@ShanarchiA) reported
@Apple Apple store Broadway … ready to pickup devices - but their wifi is down …. No redundancy for critical systems? Ie Checkin?
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Hurricane Radio Detroit
(@HurricaneRadioD) reported
Paul Johnson - Get Get Down is streaming now on #HURRICANERADIODETROIT. Download the app from the Apple Store or Google Play Store if you haven't already. #PASALAPALABRA