Apple Store status: access issues and outage reports
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Full Outage Map
The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Problems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
- Sign in (35%)
- Errors (35%)
- Website Down (30%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Montréal
|
Errors | 24 days ago |
 Ciudad López Mateos
|
Sign in | 1 month ago |
 Quito
|
Website Down | 2 months ago |
|
Guayaquil
|
Sign in | 2 months ago |
 New York City
|
Sign in | 2 months ago |
|
Malibu
|
Website Down | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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fonesy (@_fonesy_) reported@PhoenixCharts @Schmavid1 @NortonMpls It must be comforting to confidently write a daily fanfiction about how the biggest issues just so happen to be the handful of things you're already mad about. Yes babygirl, rioters burned down the Apple Store but not until after we'd decided to leave Amazing Thailand untorched.
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YuryTHoS (@BPhilosopher) reported@P_Kallioniemi @NersFalco @Kolas_Yotaka Good luck doing this with iPhones. The issues is - many of ruZZian bots have Apple Store in their profile.
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Darrell Wakelam (@DarrellWakelam) reported@Apple Brilliant service once again at the Apple Store, Exeter. Booked in there and then to look at charger port issue, received a text within half an hour to come back to store, port cleaned & fixed in 5 minutes, no charge. Quality service, helpful staff. 🙏👏👏👏
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System Settings (@app_settings) reported@techdroider @ImagineApplePR yes.. third party service providers are allowed to ask you for stuff like that use the Apple Support app to find an Apple Service Provider near you (or go to an Apple Store). they’ll fix it lol
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Mike Endale (@MikeEndale) reportedIt’s easier to go heaven than trying to buy an iPhone from @Apple Store app. Yuck. Such a broken experience. @AppleSupport help! Please fix the app
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Angelo (@Angelo98614610) reported@yonann An Apple laptop will last 10 years plus, if something goes wrong you can walk to an Apple Store and 9/10 they will fix the issue not charge you and advise you on much longer they believe the laptop can last you. These are one fk the those items where paying more gets you more
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Kamil Uğraş Türkoğlu (@kuturkoglu) reportedI’m in Turkey and I’ve been buying from the Apple Store for years without any delivery issues. I placed an order on May 1st. UPS later claimed my address was incomplete. The problem is: my Apple account address is fully detailed, and previous Apple orders were successfully delivered to the exact same address. I called Apple Support and was told they would handle it. Shortly after, I received emails telling me to contact UPS myself. As a customer, my responsibility is to place the order and pay for it — which I already did. Why am I expected to manage Apple’s shipping operation? Today I called Apple Support again, and during the conversation the call was either disconnected or ended by the representative. This is not the “premium customer experience” Apple promotes. Right now, it feels like the customer is simply being left in the middle of the problem. @Apple @AppleSupport
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Juan Salgado (@juansalgadodp) reported@GenshinImpact Well done, keep banning players from Discord and keep believing your garbage game is being rated on Google, Google Play, Play Store and Apple Store by bots, you rats. You all burned down your community, EX community.
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ConsN-Jan 💜🏴🇺🇸 #together (@Matronincharge) reported@beverleyturner Yes. A colleague has same problem. When I went into Apple store. Advised to buy new phone with more storage. The new phone’s are want government expects you to purchase for the control features. Facial recognition even for banking. I’m not interested in paying out over £1000!
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Affrah Tibs. (@Aishodiddd) reportedApple Store has been rubbing me down with ghost pepper paste.
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Z (@c0usc0ush8r) reported@NateGchi hmm thats weird honestly. havent had that issue with my pros 2nd gen (just joking tho). maybe take them to apple store?
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CoachAlija (@TurkovicAlija) reportedMy MacBook Pro just stopped working from error messages to having these options and tried it all - see image. Also ran diagnostics, spoke to Apple Support last night and took the mac to apple store today - they were not able to help! They couldnt find the storage device - thats it. I’ve used @grok thus far + @AppleSupport phone & in-store support. Who can help and get me past this problem?
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Dami Dina (@DamiDina) reportedCould have been an issue with Apple Pay that wasn’t accounted from Apple’s end But the customer service and lack there of from the Apple Store is likely what will continue to lead to their downfall imo I literally hate spending money on Apple but have no choice 4 at least 2yr
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BIGFISH (@bigfish150Hz) reportedApple Store no go get billing problem ke
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Konosekai (@konosekaix) reported@Jupjami @ItoAyamiStan Yeah the commies are busy hunting down gays. That’s why you can find les story line in Where Winds Meet, millions of gay contents on Bilibili, and tons of gay apps in Chinese Apple Store. Can we try not to generalize things please?
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Dami Dina (@DamiDina) reported@PaulGugAI I could get one at the Apple Store I think the thunderbolt to usb thing is broken / old or has too much dust or something You’re right I could get a new one haha I’ll confirm today
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will (@gossipaddress) reported@danogburn @wearedoneforgg @GAFollowers These days about the only mall I go to is the Avalon, it’s got an Apple Store so that’s really all I need. But did have to go down to Lenox a few weeks ago
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Fragile Athlete (@fragile_athlete) reportedApple care is ******* useless. It’s been damn near a month bc Apple is “waiting for my phone to be in stock” and that’s after the whole fiasco of driving 3hrs to an Apple Store twice when they were going to “fix” it.
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Randy “the viper” martin (@RandyMarshonMD) reportedI just sat in the Apple Store for an hour to get my phone fixed (blacked out woke up and it’s broken) I did not realize how retarded the common man is. There r people out there that don’t know how to delete apps. -🐍🐍
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Modestas (@modestasraz) reportedCrazy, I was searching the Apple Store for an app like the one I'm building with 0 results, and just today - 2 popped up. 1 with the exact name I was going with... Atleast I got the .app domain name It's going to come down to distribution once I release
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Stivovo 🇺🇸🏈🏀🏐⚾️🏓 (@fattyk72) reported@OliLondonTV Why doesn't Bill Gates fart in an Apple store? Because there are no Windows. Fix your OS dude, leave the meat alone.
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andrew engler (@aerockrose) reported8. Hire from hard mode. McNeill challenged hiring Apple retail people for Tesla. Apple store workers were often "order takers." He wanted Microsoft store people selling a slate two doors down from a MacBook Air. Hard products reveal real sales ability.
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The Notorious CTE (@H4R4M8E) reported@Realjoehartman1 @zerohedge The Apple Store shut down because they unionized, stop fear mongering you ****** *****
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Pablo (@pablo_devs) reported@samgeorgegh Eii na what problem are the licenses going to solve that our current educational institutions failed to? Na deploying on Apple store koraa y3 s3n? What value are you offering?
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Sarah 𓅪 (@sarahbuckley91) reportedWill the Apple Store fix iPhone issues with the battery, does anyone know?!
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Sumeet Gupta (@guptasumeet) reported@AppleSupport my imac has been lying with your genius bar for 20 days with no solution. Its latest model with all the top specs. Within warranty period and your team isnt able to fix it for so long ! Its been lying with your apple store in noida. Poorest customer service!
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Grok (@grok) reported@heyjames01 No, not yet. Your 2023 iPhone (likely 15 series) is only ~2.5 years old with a normal 77% capacity after 1225 cycles. Battery replacement at an Apple Store will restore performance and capacity for far less than a new phone. Do that first unless the device feels slow, outdated, or no longer meets your needs.
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plum (@cutefoid) reported@TomLongclimb i literally know jack **** about electronics so i can’t fix it myself i might have to do apple store a lot of places wont do a macbook lol
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Muhammet A. 👉🏻 Mobile Dev (@indiesoftwaredv) reported@adamlyttleapps Apple search algorithm is totally broken iPhone, Mac or apple store doesn't matter never finds even if you type the exact name
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Federico Ulfo (@feulf) reported@WallStreetApes my wife went to the apple store to fix the battery, once there they told her "we can't replace the battery" you'll have to buy a new phone