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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
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Website Down (55%)
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Errors (34%)
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Sign in (10%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Miami |
Website Down | |
 North Vancouver |
Errors | |
| Boston |
Website Down | |
| Fort Collins |
Website Down | |
 Machala |
Errors | |
| Hyattsville |
Errors |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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John Gallias
(@JohnGallias) reported
@HackingDave If by “no issues” you mean the hundreds of us who could not pre-order the iPhone 13 on iPhone Upgrade Program through the Apple Store App using an Apple Card, then sure lol
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Jack O'Lauren 🎃
(@laurenevie_) reported
i dropped a glass of water on my laptop after getting home the other night and now the little genius bar man in the apple store has quoted me £420 to fix it!! most expensive night out of my life 🤡!!
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docshaan
(@averycommonman1) reported
@KFC_India no its not working fine on android and apple store apps and website too not working
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Tim @ Lost judgment squid game centrifuge
(@T1mco) reported
@DrKotobuki the error message I'm getting has something to do with the pricing which I think kind of makes sense since I think the epic games thing has to do with percentage cuts from the apple store but also i certainly do not know the technical details
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AMJones
(@jonesiscoding) reported
Ouch, @GoogleStore. Yesterday during the Apple Event, users to the Apple Store saw a friendly message. Visitors to the Google Store right now see a 500 error.
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Tom Stevens
(@TomStevens696) reported
@GauravMarve @nonamenumber47 @VadimYuryev I can replace the product I own myself I just wouldn’t want todo that because the time and energy it would cost me to learn how to do it, then actually do it and hope nothig goes wrong is not worth a simple call to an Apple Store who guarantee they’ll fix the screen for just $100
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Shoaib Yaqoob
(@shaibysmart) reported
@Apple @AppleSupport Strange devaluation of service from Apple. Miss guiding customer by saying 12 Pro Max is quality phone whereas you staff confirmed at genius bar at Apple Store Dubai Mall that 12 pro max phone have heating issue and its not gaming phone wow.Very disappointing
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Shashank Mishra
(@imshashank_52) reported
Hi @amazon Chor, I had visited the apple service centre and they found that the delivered device by you is defective. I have a service declined letter from apple store. ab kya problem ab to sun lo or le jao apna device pta nhi kya he bta rahi hai apki customer care team. Pl
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mario m. y.
(@smashmario) reported
from
Los Angeles, California
My Beats Pro started cracking on the left ear cup. I took it to the Apple Store and throughly explained the issue. The employee didn’t take good notes and now @apple is sending me the defective product back. SMH @AppleSupport
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Ilja A. Iwas
(@iljawascoding) reported
@vonneudeck Thanks. I heard from my friend who works at an Apple Store that some local some dev company scrambled to get Intel Mac Pros, because of Docker issues. Was curious, if there are indeed such issues. Doesn’t sound like it so far.
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libin
(@hot4geriatrics) reported
going to the apple store to lie about not knowing why my airpod is broken! <3
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Jonathan K. Tullett
(@jonathantullett) reported
.@Apple store: 'your laptop has liquid damage on the logic board, that'll be £470 to repair.' Me: 'Damn. Ok. Please fix it.' Goes for repair. Email from Apple: 'There is damage resulting from liquid contact in the main logic board. That'll be £1200 to repair.'
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Jack Harvard
(@jack_harvard) reported
@Locuza_ M1 max represents the very high end of the laptop market - the prices in the Apple Store say it all! Server class chips now in personal computers. What's next, reticle size keeps dies to be limited to 29mmx29mm?
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ceyoncé 🍄🎃✨
(@bielefeldt_xo) reported
So I found out it might be because I’m still using Catalina and don’t have enough space to install Big Sur. Tried some trouble shooting but my MacBook died so I’m taking it to the Apple store tomorrow 🥲 I’m gonna be poor.
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mario m. y.
(@smashmario) reported
from
Los Angeles, California
My Beats Pro started cracking on the left ear cup. I took it to the Apple Store and throughly explained the issue. The employee didn’t take good notes, the staff couldn’t replicate the issue, and now @apple is sending me the defective product back. SMH @AppleSupport
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hector costa-cortes
(@hexxdamangz) reported
@88dogman @Apple Bro if you just bought them and already having issue’s apple with replace them just go to an apple store they’re really good with their products
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Jay Khan
(@Stefano00990649) reported
@lilyluvrr Don't cry. But do take it in to the nearest Apple store. It's a premium product and they offer premium level of service so hopefully they'll sort out the issue for you.
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Ivan Cantarino 🎃👻
(@ivancantarino) reported
Am I the only when noticing performance issues within Apple services? iCloud sync seems slow, AppStore app updates are slow, Apple Store is also with a slow response…
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Rich Cheng
(@sedm0784) reported
@SistaCrumpet @PenLlawen Hah! I got down to less than 2 minutes outdoor use on one side before I took them into an Apple Store I happened to be passing. After performing ~20 mins of tests(!) the genius begrudgingly accepted they were eligible for a battery replacement and told me the GBP price for this.
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Nicolina C Elrick
(@nicolinaElrick) reported
@AppleSupport in regard to my IPHONE XSMAX, DUAL SIM, cracked photo lense It pains me that Apple refuse to service my phone or in anyway help try help fix it because it was purchased at Apple Store Hong Kong and not in America. This once again smacks of both biased
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Bradley Dwyer
(@bradleydwyer) reported
I’m still getting errors when I try to open my online Apple Store bag. I had 3 items in there before the event, one which got updated (1m USB-C to lightning cable) Errors on every device and the web. Unable to add or remove from bag 😟
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Tom Stevens
(@TomStevens696) reported
@A_Wahnstrom @crazypills3 @markgurman No repair/fix is possible? Do you even do any research? Battery replacement for AirPods is free at any Apple Store under warranty or the $30 Apple Care plan. 50 bucks without.
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ɐʎɐlɐɥʇ
(@rc2wentyseven) reported
we have a whole wedding in the house starting tonight with dolkhi and i have to find a way to backup my mac to a hard-drive and get to an apple store by tomorrow. i have a marketing campaign deadline in 8 days but Apple said it can take up-to 7 days to fix… gonna throw up😫😭
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natalie
(@rosiesdink) reported
my phone is broken even the Apple store couldn’t fix it :/ and I can’t go get a new one until Friday
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Patrick Crossen (Hyacinth)
(@HyaPatrick) reported
Me, at the apple store, shoving my computer at an employee: Yes, hi. My short story was just rejected so I'm not sure what kind of virus that is but can you fix it?
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Ivan Solis
(@Ivan_Solis_) reported
@adrian_avv @WinPhanKyle @Apple Just checked the Apple Store, and it seems it’s compatible with Apple Watch as well, but you may want to sign in just to be safe! /s
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khadisha 🌸 she/her
(@khadisha_thomas) reported
@LilyOrgill This happened to me, really odd. I had bought mine at curry’s with a replacement plan so I got a new one for free. I dunno how else that problem can be solved tho 😭 have you tried the Apple store?
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I'M CAPTAIN BASCH
(@nyarlychan) reported
@T1mco this is only if you need a work around for the apple store problems! not enabling! solving a problem!
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TheMostMetalHeartSurgeon
(@DHeartsurgeon) reported
@metaloctonomy A friend of mine had similar issues and even without Apple care, they replaced them for free. He just went into an Apple store.
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Carson
(@CbgDrummer) reported
@bobdillner @MAVTV No offense, but the production was horrible. Sometimes, the screen would get pixelated, and randomly it would cut to some race replay from years ago. I’m very disappointed with my @MAVTV plus subscription. Maybe take a look at the Apple store ratings to figure out the problems.