Apple Store status: access issues and outage reports
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Full Outage Map
The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Problems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
- Website Down (41%)
- Errors (31%)
- Sign in (28%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Quito
|
Website Down | 4 days ago |
|
Guayaquil
|
Sign in | 4 days ago |
 New York City
|
Sign in | 5 days ago |
|
Malibu
|
Website Down | 7 days ago |
|
Houston
|
Errors | 10 days ago |
 Lille
|
Website Down | 10 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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Iconicament3 ✨ (Coco) (@Iconicament3) reported@ohthalie Thank you dear!! 🫶 I hope so, especially because the timing is terrible, the Apple store won’t be open before Tuesday 😭
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heraldbrown (@heraldbrown3) reported@Apple this is the second time my iPhone 15 haptics/vibration has stopped working. Fix your ****** products because this is ridiculous. Am I supposed to seriously jump through hoops at the Apple Store again just because you guys are incompetent?
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Ari (@galvan2195) reportedMy phone got stuck on a reboot loop so now i have to take it to the apple store later and hopefully they can fix it 😭. If not, im most likely losing all my contacts and photos cuz i never backup my phone 😭😭
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Jose Alesander Urgiles - Realtor® 🏡👨👩👦👦 (@UrgilesRE) reported@AppleSupport …..how I can fix connectivity issues in my iPhone 13 Pro Max, the phone drops calls, can make calls sometimes, also appears SOS a lot time and not signal. I took to Apple Store but still have the problem. Any other users have the same issues??
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Just Laura (@teachingin407) reported@vladgeorgescu I’ve never had a bad experience at the Apple Store. Their employees are the best. Even when they can’t help or do anything for my problem, they make me feel good.
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BJ Nemeth (@BJNemeth) reported@vladgeorgescu I took it to the Apple Store, and I told them the truth, and asked how much I'd have to pay to fix the screen, or if I'd have to pay for a new one. He looked up my account (longtime loyal customer) and handed me a new one a few minutes later. I was on thrilled and relieved!
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ceo of palestinianism 🇵🇸 (@TheEggpie) reported@RORVK either way though the apple store should theoretically be able to fix it easily.. or if for some reason not, at least migrate the hard drive for you or something. i have no idea about costs or anything for that though
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Emily K Rella (@emilykrella) reportedmy tit fell out at the apple store by accident and they still made me pay full price for a repair. down horrifically.
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ClairBear (@clair_2020) reported@VeryHelpers hi how would I go about getting a receipt from an order I made at the end of January? It’s an Apple Watch but I need to take it to Apple Store for an issue
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Gerbilz (@RealGerbilz) reported@twototangotwo @Laughabit101 @mortimer_1 The problem with that is market value is generally the highest economic use and not the highest social use. It’s like a mall basing rent on apple store valuations when you need variety for a community
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Dian Gomez (@DianGomez15) reportedI'm super disappointed that my .5 won't trigger; brought it into the Apple store and said I need to replace the camera unit. It's all in tact with no cracks. Hoping this might be a recall in the future. Has anyone else had this issue?
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DStv Nigeria (@DStvNg) reported@Adegboyega__ With MyDStv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you. -Bola057
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DaveTheLibertarian (@Libertarianist3) reported@Inhumansoflate1 I'm pretty sure most folks are tired of people robbing the Apple store and burning down thier Wendy's everytime some gets shot running from the police.
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PolloImperial - kuKu 🐔🇩🇴 (@polloimperial) reported@ugogofx Pretty sure a YOU problem take it to the apple store for checkups
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Rahul Gupta (@Rahul_25Garg) reported@AppleSupport just visited apple store,, they told me your motherboard is not working properly,, my device is 2.5 years old and in warranty for 2 years ,,i also faced same issue when my device is in warranty period but they told me its just normal thing and today when warranty
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Oluwasegun 🇳🇬 (@stqinless_) reportedMy bosses don already Dey call me because of this post… I won’t take it down… until the bigot lady is disciplined by the Company… Let’s all be mad… I will even be the one that will start writing the bad reviews on Apple Store!!!
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Blazer (@NuminousVoidX) reported@elder_plinius Take it to the apple store and say some BS about it not working properly or heating, they will most likely just replace the entire thing rather than "fix" it. Brand new MacBook for the average normie with no surveillance
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kakushiba // 描く柴 ✨ (@lashibedegdl) reported@RORVK Oh 😥 Then let’s hope they can fix it and recover your data at the apple store 😭😭
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Smoochie Collins (@thiqueicon) reportedThe Apple Store has been harassing me all week to come pickup my MacBook… why did I immediately check and it’s still not working??
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FILTHY BOOK ***** (@filthybookbitch) reported@jreneejrenee I’m not sure because I’m also allergic to nickel and I were mine all the time and don’t have an issue. Go to your products in the Apple Store and pull up the specs and it should tell you what the back basil that touches your skin is made out of
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WCCO Adam (@Awake___NotWoke) reported@NortonMpls No more apartments Need to tear down all those newer hideous apartments built since 1999. They ruined Uptown. So did the Apple store etc. We need less people. Less freeloader communist scum
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EarlyBird (@EarlyBird5468) reported@XDBchain Apparently, a lot of people are still having trouble with the wallet. I have uninstalled and redownloaded the wallet from apple store , rebooted my phone 6-7 times and still have the problem.
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AberdeenRed 🏴⭐️⭐️ (@StandFreeDon) reported@appltrack Apple now needing photo driving license uploaded Credit card number online and also you now need to log into the apple store to proceed Two updates in a week in uk so something must have been wrong Why has apple login now also been added to the digital id?
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Michael Pumo (@michaelpumo) reported@JackBarham I just hope they fix the “midnight” colour option’s tendency to attract finger print grease. Nice colour but in the Apple store they really do not look great after people touching them. 😬
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aviral10𝕏 (@aviral10x) reportedIn 2017, I walked into an Apple Store with my cousins to see the iPhone X. I was 14. My sister was 12. My brother was 10. The guard stopped us at the door. Looked us up and down. Told us to come back with our parents. We walked away. Three kids, heads down, through that long mall corridor. That night I couldn’t sleep. Not because I was angry but because I made a promise to myself. Over the next few years, I taught myself to code. Started trading. Entered hackathons and won them. Landed internships. Built a public profile. All of this without even finishing college. I eventually dropped out because the real world was teaching me faster. I traveled to 6 countries. Worked with people I once only followed online. And one by one, I bought every Apple product I once dreamed of holding. From the same store that wouldn’t let me in. But here’s the part nobody talks about, after getting everything I wanted, I sat at my desk surrounded by all of it, and something still felt missing. The hunger that started in that mall corridor? It never leaves. The devices were never the destination. They were just proof that the kid who got turned away kept walking forward. Still walking. Still hungry.
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katie, paper bag princess (@ktholdss) reported@hornyclerval i had that problem i had to go to the apple store where they had to wipe my phone because the “other” space is all software stuff that builds up over time
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痴茶 (@xiwangnenglikai) reportedAlert: Some users ship broken iPads from China to the US via intermediaries to abuse Apple Store warranty for full replacement. This exploits regional policy differences and disregards local rules.
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Dan Wolfanger (@NQMPMARKETPLACE) reportedApple products are horrible. I was at an Apple Store for a defective product. The store was packed with people who had issues with their Apple crap they paid for. A two hour wait to get assistance. As I spoke with other there, all problems with newly purchased products
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Stuart McArthur (@StuartAMcArthur) reported@mickyluv7 If it's the hardware, the Apple store will be able to fix it, but...well, they won't use lube.
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MOHAMMED (@MOHAMMEDolts) reported@tim_cook There is a problem with the Apple Store.