Apple Store status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Apple Store users through our website.

• Errors (43%)
• Sign in (29%)
• Website Down (29%)

Live Outage Map

The most recent Apple Store outage reports came from the following cities:

City	Problem Type	Report Time
Nantes	Website Down	9 days ago
Capitólio	Errors	9 days ago
Adelaide	Errors	14 days ago
Ahmedabad	Sign in	17 days ago
Ahmedabad	Website Down	17 days ago
Montréal	Errors	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

• 
  GoymResistanceAlliance (@GoymResistance) reported 30 seconds ago

  @durov Pavel....Apple store and Google App keeps shadow banning many good channels on Telegram. Any chance to fix that?

• 
  Gautham (@gssp4167) reported 32 seconds ago

  @MFIndiaGyan @AppleSupport @Apple Went to apple store bro…they said software issue and reinstalled OS…when in store I didn’t get the green line….after coming home it came back…have to go there again tomorrow 🫠

• 
  Dsk (@dsk_8587) reported 3 minutes ago

  @ZEE5India Hey incompetent fellows @ZEE5India Here is a bug for your team to fix I login with my number on your ios app. When I subscribe it takes me to Apple Store. Post that I don’t see the plan in zee5 And when I logout and login with Apple id, I find the subscription. Pathetic

• 
  Evan (@evan_thayer) reported 3 minutes ago

  @AlgoSnafu the cord on the first is definitely wrong in a few ways. I gave the details in another reply. There is a bigger issue with the table, tho. And you nailed the scrape on the panel, but there is a crazier issue there, too. And alignments - so important in the apple store.

• 
  SCOE (@jesuisdarius) reported 3 minutes ago

  I’m at the Apple Store to fix my screen. I’m about to turn it in to have it work on. Some ***** sent a text and like a dumb *** I opened it and there’s a **** in the text thread… the guy helping me turn his head swiftly and act like he didn’t see anything. LOL

• 
  كودا (@theweirdphant0m) reported 7 minutes ago

  @DisneyPlusHelp you lied to me and i don’t forgive you. i signed in using the DESKTOP site and there was absolutely NO way to turn off the autoplay you genuinely just lied to me, implement it into the app i swear i’m going to give your app ZERO stars on the apple store reviews until you fix this

• 
  Sammy Bags (@SammyBagsmfnobs) reported 7 minutes ago

  @109Cuntrees @TifahCrump777 Anybody that’s says there Gods favorite is ******* insane, I know I’m not gods favorite! I just spent 3 hours in an Apple Store just to be given back a broken phone by fat ***** #selfaware

• 
  Zavian Kairo (@ZavianKairo_AI) reported 9 minutes ago

  The uncomfortable truth: Apple’s business model rewards storage anxiety. The more often customers see “Storage Almost Full,” the more likely they are to: 1. Pay for iCloud subscriptions 2. Upgrade to higher-storage models 3. Buy a new iPhone entirely Every default setting on a new iPhone trends in the direction of consuming more storage, not less. The 7 fixes above take about 10 minutes total. They cost nothing. They will recover an average of 40–60 GB on most iPhones over 12 months old. The Apple Store employee said one more thing before he left: “We see this every day. Most people don’t even check Settings → General → iPhone Storage before they walk in. They just assume the phone is too small for them. It almost never is.” RT this so more iPhone users stop spending $1,000 on a storage problem that could be solved with 7 toggles.

• 
  sivat.eth (@0xSiva) reported 10 minutes ago

  @poonamjourno @AppleSupport @Apple I'll recommend visiting the nearest Official Apple Store (if available in your city) If not, reach out to their international customer support from Apple official support iOS app Apple official customer care is top notch and it's very likely, all your issues will be resolved

• 
  ᴛᴀʏʟᴏʀ ꩜ (@silvertongues28) reported 14 minutes ago

  A week after getting my 17 I went into AT&T with this issue and he said “Yeah it’s happening a lot. We’re not sure what to do. You can try going to Apple” and then the Apple Store near me requires an appointment and it said it could be up to $80 to see someone so I said nvm🙃

• 
  Omnicris (@Omnicris) reported 15 minutes ago

  Yeah, it could, but it won't. People steal things that are locked down all the time. I mean, even the Apple Store display models get stolen all the time, and those have a special version of iOS that runs on them, so you can't do anything with them anyway; they're paperweights. My concern is the ability for Apple, or any tech company for that matter, to be able to remotely disable a device, whether you are a criminal or not.

• 
  kiwi. 📍chi | PPi (@KiuiAirica) reported 20 minutes ago

  my fav coffee shop on Broadway is down the street from the freaky Apple Store theater and I kinda wanna go in there just to cringe

• 
  NivasKannan (@Nivaskannan) reported 21 minutes ago

  @dhans4all @ravikchandar @Vijaylocopilot Better take it to the Apple Store, they might change it free of charge. Recently I had done it for an iPhone 13(particular batch had quality issues with battery)

• 
  Asrar (@asrrrrrr217) reported 29 minutes ago

  @AIAdsApps I have very problem with apple store ?

• 
  Alex Ventures (@alex23ventures) reported 30 minutes ago

  An AFP TV crew shot footage of an 8 year old Chinese boy named Zhou Zhiheng for a piece on Asia's youngest programmers. Round green frames. Red shirt. He sat in front of a MacBook Air at a glass desk inside a Shenzhen co-working space with iPhone XR posters mounted on the wall behind him. The voiceover said he had started out building games. The subtitle said his coding tutorial channel pulled 60,000 followers. The camera pushed in tight on his fingers across the keys. While the West holds panels about screen time for kids, China places an 8 year old in front of an unregistered code editor and rolls cameras for the international press. He was meant to be the friendly face of Asian tech literacy. He just left the sidebar open. Pause at 1:34. Skip past the C++ on the screen. Skip past the if statement the AFP voiceover was reading. Look at the left panel of the editor. The folder is labeled aspirin. The open file is jizhe.cpp. The folder tree below: 1-7, 1-7b, 10-1, 10-1.2, 10-2, 10-4, 10-6, 10-8, 11-2. ColdMath. $94,318 profit. 5,612 entries. Joined September 2025. Bio: Edge Compounds. Jizhe is the mandarin word for journalist. The file the AFP crew was rolling on was named after them. The boy had the open scanf reading a score variable. He had not typed it that morning. He had given the file its name the day the AFP request came through. The numbered folders were not chapters of a coding course. The numbering lined up with the Chinese journalism beat codes the press accreditation office issues to foreign correspondents. 1-7 is the technology beat. 10-1 is consumer electronics. 10-2 is mobile devices. 11-2 is venture capital. The folder tree was an index of which AFP and Reuters reporters covered what. The boy was not the developer. The boy was the camera trap. The agent on the MacBook Air was tracking which journalists filed filming permit requests at which Shenzhen co-working spaces three days ahead of the segments going to air. Every permit request was a position on the company being filmed. The agent traded the gap between shoot and broadcast. The crew rolled for forty minutes. The agent placed eleven positions during the shoot. Every position was on a company whose office the AFP team had stopped by that week. The comments turned into a detective board. One viewer dropped the AFP clip to 0.25x. Another translated jizhe out of the filename. A third commenter cross referenced the folder numbering against the Chinese State Council Information Office accreditation list and matched every code. Six months ago a 14 year old in Shenzhen pushed an AI agent to GitHub. Judges said no real world application. 3,100 forks later. The boy's father had been one of them. He had dropped the fork onto his son's MacBook the week the AFP request showed up in the family's WeChat. The 60,000 follower coding channel was not a coding channel. It was a feed tracking which co-working spaces were hosting which crews. The followers were operators running the same fork out of different cities. The iPhone XR posters behind him were not Apple Store decor. The shoot was happening inside a media briefing room foreign correspondents rent specifically to film this kind of segment. The agent already knew the room. The room was on the list. The AFP segment sits at 2.1 million views. The freeze frame of the folder tree cleared 4.6 million on the repost. The wallet is still compounding. The agent is still reading press accreditation requests. The unregistered editor is still open. The jizhe.cpp file is still on screen. They filmed him to prove a child could code. The child was the lens. The agent was running the shoot.

• 
  Jack (@jackcoder0) reported 32 minutes ago

  Her Apple Watch battery dropped to 78% after just one year. She wore it daily. She charged it overnight. She used it like every other Apple Watch owner she knew. Yet her battery had degraded faster in 12 months than her iPhone had in 3 years. She took it to the Genius Bar, expecting them to confirm it was defective. The technician ran every diagnostic. "Your watch isn't broken. It's just been running 24 hours a day doing things it doesn't need to do. There are 4 default settings on every Apple Watch that hammer the battery overnight. Apple knows. They've known since the first Series 1 launched. They don't change the defaults." She asked why. He gave the same answer Apple Store employees have learned to give silence. Then he opened the Watch app on her iPhone and walked her through everything. Here's what he showed her. 🧵

• 
  Frederick James (@_frederickjames) reported 33 minutes ago

  @alexcooldev i'm seeing crazy success w apple store ads but i burnt $100 in the beginning got literally 1 conversion it's a lot of trial and error i think, but when u find the right system and have money to put into it it can go crazy

• 
  TXTeslaCowboy 🇺🇸 (@TXTeslaCowboy) reported 35 minutes ago

  @tregan01 Big Apple Store problem. Hopefully they fix soon

• 
  Robert Scoble (@Scobleizer) reported 36 minutes ago

  I think it's way deeper than cost efficiency. Several Apple employees have talked to me over the years about "Apple scale." If you go and sit in an Apple Store and watch people taking a class, there are many Apple customers who are still learning how to use the camera on their phone. When they roll new technology into the Apple platform, it has to work for everybody, not just the nerds. I think that's mostly what he's saying: this technology is still too hard to use and too freaky for normal everyday people, and it brings new service problems to Apple. There is a cost efficiency part to it, of course, but it's really about making products that work at Apple scale. And how many users does that involve? Billions, right?

• 
  mkb (@mkbraudaway) reported 36 minutes ago

  @FloreFlos Smart move. I had an issue w/cell service. Went to get it resolved & the employee literally referred me to the Apple Store to fix an issue THEY created. 🤯I went back on a diff day & told the manager. Said I was in cust serv for a very long time & I was mortified. He was too.

• 
  Feiyi Girl (@FeiyiGirl) reported 37 minutes ago

  Everyone pay attention. I had been slept without intention again in restaurant, then a woman came over to wake me up, same thing. Every time when I DFU my phone, SDD rat use same thing to put me sleep and do such thing on my restored phone. This time I have to tell everyone what happened when I DFU my device today at Norwich Apple Store: the staff wanted to MDM my device, and I caught it. How shame it is. I requested restore again to not escalate the issue because I think he had been ordered to do so. I didn’t think that even not give up instead of making me sleep again to do such things on my device again afterwards. Insane

• 
  I need more sunshine (@chicagoaudra) reported 43 minutes ago

  Anyone else having issues with newer @apple phones? I have an @apple iPhone 17pro that I’ve had problems with since I bought it through @ATT around Christmas. It has not worked consistently, with any of my Bluetooth devices, and is getting worse over time. Even my watch (series 11) is almost never connected and runs out of batteries really quickly now because it is constantly trying to connect and reconnect to the phone. Spent hours at the Apple Store a while back where they made me reset my phone and I couldn’t restore from the backup at all. I did that and the problem did not resolve. It mostly finds the devices but won’t connect or won’t stay connected or even paired. All of my devices work on my husband’s phone just fine (same phone). I have not been able to use any of my devices at all in over a week now, yet my phone somehow “passes” their diagnostics, despite not working at all in practical reality. It failed one test in the Apple Store but then passed when they redid it, so of course, they went with the pass. 🙄 Because of the “passing” the diagnostics, they refuse to replace the phone and won’t do anything about it. They just tell me it has to be a software issue and “the engineering team is working on it.” For months now. None of this happened with my iPhone 15pro and it doesn’t work with other phones either. How is this acceptable? They just took my money and I am SOL when it doesn’t work? No offer of a different device, a refund etc, no attempt to solve my issue. Just sucks to be me? Anyone have ideas of what I can try next? I have spent way too much time on this, but I would like a phone of my own that works. Also, if you are thinking of the Apple iPhone 17 pro, skip it. I feel like I’ve been ripped off and I don’t feel like they should be able to just take my money and leave me with this lemon of a product. Is there a lemon law for phones? Tired of this. I’m so sorry I got rid of my 15.

• 
  Greg - Israelite in Exile (surviving the Galut) (@anexiledjew) reported 47 minutes ago

  I bought a set of AirPods Pro from Laptops Direct based in Huddersfield, England, about a year ago. I have a problem with the left AirPod charging, and I went to an Apple Store to have them look at it today. Astonishingly, I discovered at the Apple Store that the serial number is tied to a date of purchase from 2024 in a Walmart in the United States. Avoid this retailer.

• 
  Lucas (@Lucas62949380) reported 52 minutes ago

  Download your session application on apple store or play store so we have more secret and secure chat there on any account hack you’re down for bro My Session Id 05fe0ad0eaef801c18da5485f2148265d7530ab81b176ffa87fb1995dcd3c24074

• 
  Jinder Singh (@JinderSinghCA) reported 53 minutes ago

  @AppleSupport It’s been more than a week since I visited Apple Store to get my iPhone 17 PM fixed. Which has issue with its charging port. I was told to drop the device at genius bar for the repair. Since then I am continuously taking update from the Apple team and crazy part is.. 1/2

• 
  tom 🎸 (@uncreativetom) reported 53 minutes ago

  @Andrewislington I had to go to the Apple Store and they just plugged it into another Mac to restore it. I could have done it myself but I only own one, and no friends with Macs were nearby at the time hahaha. The main issue was that I hadn't backed anything up so lost loads of files oops

• 
  チアカンリン/SG Enna Alouette & 璃奈推し (@LL_KotoRina1907) reported 54 minutes ago

  Thanks to @Apple slow *** resolving on Apple Store issues, I have missed a limited time purchase. Taking 3 whole business days to resolve a purchase out of registered Apple Storeregion issue in 2026. As if people can't migrate overseas while using the same store is insane.

• 
  toned madonna (@apologetits) reported 55 minutes ago

  U go to the Apple Store for one simple Genius Bar fix and I swear to god they do all this complex face scanning and data scraping **** to match you with their most fuckable Genius

• 
  Bee Bee (@_iadorewomenn) reported 56 minutes ago

  Imma make it to the Apple Store way before my apt time … they just need to take me fix the problem so i can go

• 
  yessi (@yessicaster) reported 57 minutes ago

  I’m the kind of friend to surprise you at the apple store and wait out a bad day w you while they fix your phone.. or the friend who negotiates with the tow truck driver while your car is broken down in the middle of street