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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
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Website Down (40%)
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Errors (37%)
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Sign in (23%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Estelí |
Sign in | |
 Hamburg |
Errors | |
 Jaipur |
Errors | |
 Menomonie |
Errors | |
 Dundee |
Website Down | |
| St. Louis |
Errors |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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Kendersrule
(@kendersrule) reported
Yet again an Apple product needs to be plugged into a pc to fix an issue, and the cheap ****** pc I bought for that has killed itself (power bad). Fucksake. Going to have to either get gaming pc fixed or make a frankenPC with zero experience. Or take the thing to an Apple store
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Myriam
(@cutybabymyriam) reported
@AppleSupport My iPhone don’t charge. I go to the Carrefour Laval and they said that it probably my house have problem. What I have to do know?? Live my life with IPhone don’t charge?? Mon téléphone charge pas et apple store refuse de le changer. Pouvez-vous m’aider? @TELUSfr
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Keeta J
(@keeta_j) reported
@tim_cook will you please revisit your company policies! I’m having major issues with the #iphone12promax!!!! I’ve been to the Apple store several times! We pay too much money for your products not to work!!! @Apple
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Ben Abel
(@lebaneb) reported
@RobFai Battery issue likely. Mine did the same recently. Was three years old. Take it to an Apple store or place that is Apple certified repair centre. Hopefully you have Apple Care. If you don’t then you can get it repaired or may have to get a new phone
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Emma Fraser
(@Statiscape) reported
@VirtualSarahJ Easiest fix is going to be your local Apple-capable data recovery people (not the Apple store, they won't help). If it's really super important, you may have to stump up the cash to get them to run recovery asap. Not cheap and not a guaranteed fix - but that's what I'd do.
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aConfusedAmpwave
(@aConfusedAmp) reported
Once again the @Apple store fixes my airpods, ive never had issues like this on my older airpods and im glad they fix it, hopefully wont have to go back again lol
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beth
(@ntltcbeth) reported
why is the apple store so slow i just wanna get a new apple watch oml
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Ron's Computer Videos
(@ronscompvids) reported
@johnatan_miles @thecomputerclan Imagine this. You work at the Apple store. Customer brings in a device, that won’t power on, and they don’t have the box. They tell you they can’t read the serial number on the device. You.. A) Tell them “they’re the only person with that problem.” Or.. B) Actually help them?
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MORNINGSTAR
(@MORNINGSTARdj) reported
@DrGuru_ He does, but his lack of physique & athleticism will be his biggest crutch as he ages. He can become injured & watch potential fade if body breaks down. Or he’ll continue to defy logic as a guy with a “I work at the Apple store” physique continues to dominate the league.
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TheUbie.Com
(@TheUbie) reported
Apple store Willow Grove… Way too noisy, made appointment for 455… Made us come, wait and didn’t have the phone battery. And said that they don’t fix screens on iPads! Couldn’t the job but they say that we can get it fixed “anytime” at the other store.
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Tim Cruddas
(@CruddasTim) reported
@AppleSupport Hi Apple. My 2016 IPad Pro drained to nothing last week and would not take any charge or turn on after. Apple store said it’s bust. Bought new one, but now hearing about all these battery drain issues with 15.4. Can you advise?
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Robbie VanNortwick
(@PamperedChefFun) reported
@AppleSupport PLEASE help me get a brand new computer that works. 14" Mac Book Pro bought in October is a lemon from beginning. Major hardware issues. Apple store promised to sent it off yesterday for expedited repairs & did not! I am out of business! Need computer that works.
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bradynovak17 (JD stan)
(@Brady_Novak17) reported
It sucks rny notis are broken like really broken I’ve tried everything I’m going to the apple store tomorrow to see if they can fix it
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just a little guy𓆞𓆝 𓆟
(@krittyko) reported
joely is in the apple store right now and i’m afraid they’re going to burn the place down
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WRXKiller-GM😈demon😈#VTuberEN #LGBQ+
(@WRXKillerGM) reported
@rei_your Ah OK then that definitely could be a way I could play it with you but I need to fix my phone first. The only person who knew The password download to my phone apps with my dad. And he’s kind of in pottery right now -3- (planning to go to Apple Store soon to fix)
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TheUbie.Com
(@TheUbie) reported
Apple store Willow Grove… Way too noisy, made appointment for 455… Made us come, wait and didn’t have the battery. And that they don’t fix screens on iPads! Could do the job but they say that we can get it fixed “anytime” at the other store.
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GOtv Nigeria
(@GOtvNg) reported
@Unity1digital With MyGOtv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you for continued patronage. Kiki043........2/2
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Srb Virk
(@srb_virk) reported
@Apple Apple i’m so frustrated with your service. i got problem with my camera and it was in warranty so i went to apple store in white city london. they took my iphone for repair and said it will be with u after 5 days but it’s going to more than 15 days. but there is no update.
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Ross Boucher
(@boucher) reported
My M1 MacBook Pro is still crashing every day or two, WindowServer locks up and the computer is eventually kernel panicked by the watchdog. Any ideas? (Apple Store hardware diagnostics didn't find any issues.)
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Kabir Chibber
(@ChibberKabir) reported
So this happened: I went to the Apple store to get my Intel MBA repaired (water damage). They told me the motherboard had to be repaired. Then I noticed an M1 MBA. Well my Mac was already broken, might as well... Yeah, I walked out with an M1. Best system I ever used
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Matt Feinberg, Esq.
(@MattFeinbergEsq) reported
@lazylions8710 @ABigThingBadly @foxyfamNFT Slow and steady wins the race!Foxtrot was on the apple store without any hiccups. The game wasn’t released until it was up to the necessary standards. More solid work !
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bussy bandit (っ◔◡◔)っ🍦
(@mrthiccumz) reported
Tell me why I literally bought an entire new iPhone and spent 5 hours at the apple store setting it up, and then I realized that all I needed to do was bring it to the mall down the street to fix the screen and now I have to return this mf new PHONE. why i gotta be like this😭😭
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a
(@sthgr8) reported
the guy at the apple store DIDNT try to sell me a new battery but told me tips and tricks to fix it myself and i really respected that. i liked him
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megan my love
(@ir_0208) reported
Working in front an istudio which is an Apple shop where they can see me and I forgot to bring my charger and when I asked if I could charge my phone there, tell me why they said I couldn’t. You’re an Apple store stop being so selfish. I hope this istudio burns down
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Hephaestion
(@SMKelly10) reported
@JohnMSertich Picking up a new phone at the Apple store after dropping mine down the stairs
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Sinh Nguyen
(@SinhThienNguyen) reported
If you're working for Apple or at an Apple store, you probably want to have a piece of it, depending on how good you are with making those rich iPhones. I think we want to give out a new iPhone everytime you have trouble with your iPhone.
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bitchnug
(@bitchnug) reported
Tried to get a replacement phone at the Apple Store yesterday but apparently my Apple Care expired….. smashed front and back on iPhone XR… how much is T-Mobile going to charge me to fix it before I can turn it in? I pay for their 360 or whatever insurance
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Joseph Peñaloza
(@joedrawing3) reported
@AppleSupport It is connected. But still not working. Will return to Apple store and use my Apple Care for replacement, that is if that covers defective Gen 2 pencils. Also, Apple App Store takes too long to download apps. Not happy with Apple.
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schweetfeet.eth
(@Schweetfeet) reported
@Kyroh @AxieAlathea especially with no news on the Apple store issues. no mobile = no millions
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Dr. Mannhattan
(@L_Capo) reported
@Apple @AppleSupport keeps getting. Worse and worse and worse. I’m at the Apple Store at NorthPark and they are treating me like a complete imbecile…like I’m uneducated instead of taking ownership on failed customer expectations. Plus, 4 iPhone rear cameras not working