Apple Store

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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.

Problems in the last 24 hours

The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Apple Store Outage Chart 01/13/2026 02:20

At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Apple Store users through our website.

  1. Website Down (55%)

    Website Down (55%)

  2. Errors (32%)

    Errors (32%)

  3. Sign in (13%)

    Sign in (13%)

Live Outage Map

The most recent Apple Store outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
BrazilJoão Pessoa Errors
United StatesThe Bronx Errors
IndiaPune Website Down
FranceSoisy-sous-Montmorency Website Down
GermanyEssen Sign in
United StatesAtlanta Website Down
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

  • beingmechris beingmechris 🐻 クリス (@beingmechris) reported

    @ONLYinJAPANtv @tim_cook Sounds crazy to me. :/ What is wrong with Apple Japan? Last year I bought the iPhone 13 in an Apple store with full cash in Germany and I didnt have any problems. Is this the new standard for paying an expensive phone? I hope not. 😣

  • meme_melay Me Me (@meme_melay) reported

    @AppleSupport I used only 3-4 times. Last two weeks ago, I shut down the laptop and kept on my table. Today I tried to use and I couldn’t turn on at all. According to technician from Apple store, motherboard isn’t working. It’s lousy product.

  • iam_Chrystian 𝘾𝙃𝙍𝙔𝙎𝙏𝙄𝘼𝙉 🅖🅡🅔🅨 (@iam_Chrystian) reported

    @EkezuIkpa_II @adaobi__o The problem with Naija is still dollar rate exchange, importation and clearance then person go add small gain to sell. Frm Apple store their phone no change price frm previous years na wen e reach here we dey suffer am. I come in peace 🤲

  • marcel_hmb marcel (@marcel_hmb) reported

    @mosimont @UniverseIce you can get a new iphone for free just go to an apple store or contact the store where you’ve purchased the phone. there’s always a small portion of phones with issues

  • Buhles__ LFC (@Buhles__) reported

    @NickyUnderscore iPhones in SA are regarded as Luxury items. So there’s like a 30% import duty to luxury items. So add that tax to the US price, then shipping then profit. The iStore prices are justified. The problem si the government’s tax and the absence of Apple Store in SA

  • varunramnarine 𝗩𝗮𝗿𝘂𝗻 (@varunramnarine) reported

    do i risk going to apple store or should i just wait until the crowd cools down

  • itsbrandond brandon.hbar (@itsbrandond) reported

    @rayyamartino i have to agree. apple is truly a leader in the accessibility space used to work at an apple store and my colleague was blind. he could sell, set up and configure peoples new products and help troubleshoot issues it was incredible

  • JeffTutorials Jeff 💙✌️ (@JeffTutorials) reported

    @matthew_kerle @jchybow Yup, same situation here. I canceled my shipping order after I got the pickup spot. I just wish the Apple Store app worked during the pre-order day. I would have been able to get it today if it wasn't for all the issues I ran into 😭

  • BrettMcKenzie Brett McKenzie (@BrettMcKenzie) reported

    @slowpirating No problem — you’re far from the first person to make this mistake. I once booked an appointment at an Apple Store in New York, and the staff were visibly disappointed to discover that I wasn’t him.

  • thefantasticbri b (@thefantasticbri) reported

    Went to the Apple Store to buy a watch band for me and pick up one for my auntie and I realized the dude forgot to ring up the most expensive one so I got a $99 band for free. I feel kinda bad for him because he’s obviously going to get in trouble but like…his fault not mine lol

  • ClarkVolo Claudio (@ClarkVolo) reported

    @EE Good morning. Could you help me? I recently got an Apple Watch from the Apple Store and can’t set my data plan (it’s a cellular model) as I keep getting error 102

  • iwu_james king James 👑 (@iwu_james) reported

    1. Download SweatCoin Wallet: You will need to first download the sweatcoin crypto wallet app from G PlayStore or Apple Store. After downloading the sweatcoin wallet app, You need to login by connecting to the sweatcoin app for walk-to-earn. To synchronize your balance..

  • BigEastSilver Michael Silver (@BigEastSilver) reported

    One issue, signing into my Apple ID. Quick trip to the Apple Store and they took care of me + bought a new case 📲

  • Wicaodian Asad Mehmood (@Wicaodian) reported

    Called the Apple customer support they told me to visit Authorised repair shop or Apple store. I visited and told them the issue they told me my charger is fake with A++ copy very hard to tell but fake. I tried another charger and it started working.

  • meme_melay Me Me (@meme_melay) reported

    @AppleSupport I had to walk-in to authorised service center and had to wait for two hours. Then they said that they can’t do replacement . They can do only repair. They asked me to go down to Marina Bay Sands apple store. I went to Marina Bay Sands apple store.

  • married_women95 Cashmere Pink 💝 (@married_women95) reported

    So I went to @Apple in Williamsburg with a problem with my iPhone…they told me they couldn’t help me and to contact apple . I had to look around for a few minutes because I’m trynna find out if I wasn’t at a Apple Store ! How u gonna tell me contact apple when I’m at apple

  • s88byyk4yp Captain (@s88byyk4yp) reported

    Apple Store is mis-charging using Apple Pay and gift voucher - gift voucher amount charged. Also sending invoices with errors @tim_cook

  • Wadd_of_this HARRY GILMORE 🔫😷 (@Wadd_of_this) reported

    Apple store plz fix my iPad lol

  • rex_skittles Resident Biden (@rex_skittles) reported

    @Apple Hey Apple! I bought my Saugus MacBook Pro less than two years ago and all the memory dropped in less than a year and today the logic board died! Apple store said we had to fork out $700 to fix it! What’s up with your quality? Macs don’t last anymore? Barely used BTW. Only Netflix

  • chadkerychuk Chad Kerychuk (@chadkerychuk) reported

    So now I have zero working computers and now looking at having to fix 1 and drop $7K just to get a decent MacBook Pro that is in-stock @Apple Store so I can continue to work. Argh!

  • aydafavaris Ayda #ENVtuber 🔞 (@aydafavaris) reported

    5) eSIM was not an issue, picking up my phone, setting up my phone, and applying the screen protector all took about 10-15 minutes and it was working as soon as I left the Apple Store. No issues here, but I don't use any international carriers so your mileage may vary!

  • erinproof Erin 💎 (@erinproof) reported

    @SDProofreading There were battery issues for awhile there. I’d get it to an Apple store and show them the case. They need to replace the battery at bare minimum, but you need a whole new phone

  • JeffTutorials Jeff 💙✌️ (@JeffTutorials) reported

    @matthew_kerle @jchybow Yup, same situation here. I canceled my shipping order after I got the pickup spot. I just wish the Apple Store app worked during the pre-order day. I would have been able to get it today if it wasn't for all the issues I rab into 😭

  • _valleyliving Jaymes  (@_valleyliving) reported

    @rsgnl I was at the Apple Store yesterday. I’ve noticed people who have Verizon having issues. I have t-mobile and the process was smooth

  • Wicaodian Asad Mehmood (@Wicaodian) reported

    Okay found the issue After updating to IOS 16 my iPhone 13 pro max stopped charging and I tried getting help everywhere but nothing. I bought this phone and original charger from random store not from Apple Store due to non existence of Apple@store in Pakistan #Apple #IOS16

  • Kristen_Howe Kristen Howe's editing Falling for You this summer (@Kristen_Howe) reported

    Back from picking up my laptop from the Apple Store. They were able to fix it. Will be back online shortly.

  • ari_kostan 🌻The Improbable Woman ☮️ 😷🍦 (@ari_kostan) reported

    @acre_horizons @sour_violets Can you get your iPad checked at an Apple store? Mine was like that, wouldn’t hold a charge, an Air from 2018. The store determined it was a battery issue, so they replaced it, for the cost of a new battery.

  • theunknown44117 Interpretate (@theunknown44117) reported

    @papatango314 @MyStraightTalk Dang so good to know you can activate it, I might go to the apple store and pick one up and hopefully I don’t have much trouble🙏

  • meme_melay Me Me (@meme_melay) reported

    I had to walk-in to authorised service center and had to wait for two hours. Then they said that they can’t do replacement . They can do only repair. They asked me to go down to Marina Bay Sands apple store. I went to Marina Bay Sands apple store. @Apple @AppleSupport

  • TeresaC66325052 Sassietclark (@TeresaC66325052) reported

    @MCurtisMcCoy @Apple I am happy you haven’t had any issues . Is yours the Pro or the Max? The 12 Pro is a problem. I am taking this iPhone to the Apple Store and someone is going to either fix it or refund my money ! I looked on the Apple forums and many ppl are complaining about the same issue I am