Apple Store status: access issues and outage reports

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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.

Problems in the last 24 hours

The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (IST)	Number of reports	Baseline
Apr 9, 5:50 PM GMT+5:30	0	0
Apr 9, 6:10 PM GMT+5:30	0	0
Apr 9, 6:30 PM GMT+5:30	0	0
Apr 9, 6:50 PM GMT+5:30	0	0
Apr 9, 7:10 PM GMT+5:30	0	0
Apr 9, 7:30 PM GMT+5:30	0	0
Apr 9, 7:50 PM GMT+5:30	0	0
Apr 9, 8:10 PM GMT+5:30	0	0
Apr 9, 8:30 PM GMT+5:30	0	0
Apr 9, 8:50 PM GMT+5:30	0	0
Apr 9, 9:10 PM GMT+5:30	0	0
Apr 9, 9:30 PM GMT+5:30	0	0
Apr 9, 9:50 PM GMT+5:30	0	0
Apr 9, 10:10 PM GMT+5:30	0	0
Apr 9, 10:30 PM GMT+5:30	0	0
Apr 9, 10:50 PM GMT+5:30	0	0
Apr 9, 11:10 PM GMT+5:30	0	0
Apr 9, 11:30 PM GMT+5:30	0	0
Apr 9, 11:50 PM GMT+5:30	0	0
Apr 10, 12:10 AM GMT+5:30	0	0
Apr 10, 12:30 AM GMT+5:30	0	0
Apr 10, 12:50 AM GMT+5:30	0	0
Apr 10, 1:10 AM GMT+5:30	0	0
Apr 10, 1:30 AM GMT+5:30	0	0
Apr 10, 1:50 AM GMT+5:30	0	0
Apr 10, 2:10 AM GMT+5:30	0	0
Apr 10, 2:30 AM GMT+5:30	0	0
Apr 10, 2:50 AM GMT+5:30	0	0
Apr 10, 3:10 AM GMT+5:30	0	0
Apr 10, 3:30 AM GMT+5:30	0	0
Apr 10, 3:50 AM GMT+5:30	0	0
Apr 10, 4:10 AM GMT+5:30	0	0
Apr 10, 4:30 AM GMT+5:30	0	0
Apr 10, 4:50 AM GMT+5:30	0	0
Apr 10, 5:10 AM GMT+5:30	0	0
Apr 10, 5:30 AM GMT+5:30	0	0
Apr 10, 5:50 AM GMT+5:30	0	0
Apr 10, 6:10 AM GMT+5:30	0	0
Apr 10, 6:30 AM GMT+5:30	0	0
Apr 10, 6:50 AM GMT+5:30	0	0
Apr 10, 7:10 AM GMT+5:30	0	0
Apr 10, 7:30 AM GMT+5:30	0	0
Apr 10, 7:50 AM GMT+5:30	0	0
Apr 10, 8:10 AM GMT+5:30	0	0
Apr 10, 8:30 AM GMT+5:30	0	0
Apr 10, 8:50 AM GMT+5:30	0	0
Apr 10, 9:10 AM GMT+5:30	0	0
Apr 10, 9:30 AM GMT+5:30	0	0
Apr 10, 9:50 AM GMT+5:30	0	0
Apr 10, 10:10 AM GMT+5:30	0	0
Apr 10, 10:30 AM GMT+5:30	0	0
Apr 10, 10:50 AM GMT+5:30	0	0
Apr 10, 11:10 AM GMT+5:30	0	0
Apr 10, 11:30 AM GMT+5:30	0	0
Apr 10, 11:50 AM GMT+5:30	0	0
Apr 10, 12:10 PM GMT+5:30	0	0
Apr 10, 12:30 PM GMT+5:30	0	0
Apr 10, 12:50 PM GMT+5:30	0	0
Apr 10, 1:10 PM GMT+5:30	0	0
Apr 10, 1:30 PM GMT+5:30	0	0
Apr 10, 1:50 PM GMT+5:30	0	0
Apr 10, 2:10 PM GMT+5:30	0	0
Apr 10, 2:30 PM GMT+5:30	0	0
Apr 10, 2:50 PM GMT+5:30	0	0
Apr 10, 3:10 PM GMT+5:30	0	0
Apr 10, 3:30 PM GMT+5:30	0	0
Apr 10, 3:50 PM GMT+5:30	0	0
Apr 10, 4:10 PM GMT+5:30	0	0
Apr 10, 4:30 PM GMT+5:30	0	0
Apr 10, 4:50 PM GMT+5:30	0	0
Apr 10, 5:10 PM GMT+5:30	0	0
Apr 10, 5:30 PM GMT+5:30	0	0
Apr 10, 5:50 PM GMT+5:30	0	0

At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Apple Store users through our website.

Website Down (41%)
Errors (31%)
Sign in (28%)

Live Outage Map

The most recent Apple Store outage reports came from the following cities:

City	Problem Type	Report Time
Quito	Website Down	1 day ago
Guayaquil	Sign in	2 days ago
New York City	Sign in	2 days ago
Malibu	Website Down	5 days ago
Houston	Errors	8 days ago
Lille	Website Down	8 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

Mahyar McDonald (@mahyarm8) reported 1 minute ago
I went to an apple store to fix this, and it was a pretty quick fix at the shop, about 15m. They can replace individual keys now and don't need your username / password, so no wipes or backups needed.
Mr Temi (@IamMrTemi) reported 9 minutes ago
@inDrive @Lalapro_ I wish ALL comrades can just report this @inDrive App on playstores and Apple store.. So that they can be brought down... I am hate rubbish
Elvin G. (@wolfxxi) reported 10 minutes ago
@lilpimpsocks One of mine randomly started giving staticky sounds and volume issues. Took it to the Apple Store, they tested it, and replaced the pair of em after confirming the issue even tho it was just out of warranty. Worth a try!
DStv Nigeria (@DStvNg) reported 10 minutes ago
@JuliusChijioke2 With MyDStv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you. -Bola057
Valerie Ortiz (@Valerie40781449) reported 11 minutes ago
@Stephan46135590 @Mommyof3xo @YouTube I want to go to the apple store and take me with you phone and mine's already broken
Gerbilz (@RealGerbilz) reported 16 minutes ago
@twototangotwo @Laughabit101 @mortimer_1 The problem with that is market value is generally the highest economic use and not the highest social use. It’s like a mall basing rent on apple store valuations when you need variety for a community
Sage Christian Drake (@CINEMASAGE) reported 20 minutes ago
@sinmantha i have panic attacks when i go to the apple store to have mine fix.
Glaceon | Ceon-chan (@gla_chan) reported 20 minutes ago
@Popkuun Oh by global I mean an English version of the game. But agree on that SG/MY server may be the easiest one to get access to, altho my Apple Store still can't find it 🥲 probably have to change the region.
Phi (@MS_Accelle) reported 22 minutes ago
@Patrick_Wyman I just wish **** stores were less annoying. I don't wanna wait my turn to be let into a weird apple store-esque showroom with a salesman breathing down my neck. Make it like a normal storefront I can silently browse, pick some stuff out, and head to the checkout lane
DStv Nigeria (@DStvNg) reported 23 minutes ago
@NICKY_D_LIVELYS With MyDStv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you. -Bola057
Rahul Gupta (@Rahul_25Garg) reported 25 minutes ago
@AppleSupport just visited apple store,, they told me your motherboard is not working properly,, my device is 2.5 years old and in warranty for 2 years ,,i also faced same issue when my device is in warranty period but they told me its just normal thing and today when warranty
Bella Noches ♍️ (@beautynbullshit) reported 27 minutes ago
I went into the Apple store today, to fix my face ID, and they bring me back a inoperable phone with lines all through it. I get forced into having to get a new phone.
Murica Enjoyer (@Muricaenjoyer) reported 28 minutes ago
@SimardPete @GarrettPetersen Apple Store guy made me feel like a dumbass when I said I needed a new phone because the charging port was broken, and he just gave it a dental cleaning and handed it back working great 30 seconds later.
MOHAMMED (@MOHAMMEDolts) reported 34 minutes ago
@AppStore There is a problem with the Apple Store.
Taras Kindrat | anothervision.xyz (@kindrat_taras) reported 35 minutes ago
The service checked it and said the machine is dead due to a technical issue. Since it wasn’t bought from an official Apple Store, the warranty coverage is only 1 year, and local regulations don’t seem to cover premium devices beyond that. Any ideas who I should contact?
🌏♡‹𝟹ン김채원⌗. . . .!💒 (@Chuuwies_) reported 37 minutes ago
@HiTVofficial The app is not working there isn’t the glory revenge for others and others kdramas and the app it’s not on Apple Store it’s been 2 weeks that is not working pls fix it I want to watch the glory 😰
Smoochie Collins (@thiqueicon) reported 37 minutes ago
The Apple Store has been harassing me all week to come pickup my MacBook… why did I immediately check and it’s still not working??
modern prophet • bIm (@olympiantier) reported 38 minutes ago
havent had a breakdown this bad since the guy at the apple store offered to fix my computer illegally for free
All Might (@Digitalmight007) reported 41 minutes ago
@SeharaNatural @Usman_Moghal Try to delete your app and reinstall it if you are still facing the translation issue and check if there is an update on Google Play/ Apple Store.
Vodafone UK (@VodafoneUK) reported 42 minutes ago
@CBMullins83 If you're able to login online Chris. Have you tried making sure your phone is on the latest update and uninstalling the MyVodafone app and installing the latest version from the Apple store/Google Play store? Shu
Sajid Khan (@Sajid06khan) reported 42 minutes ago
i was using @Apple iphone x, suddenly phone got dead. i went to apple store and they simply said, its of no use. they didn't even have valid reason why phone is not opening.. its very heartful dat they can't diagnose this problem. n i had to bear loss @AppleSupport
Iconicament3 ✨ (Coco) (@Iconicament3) reported 46 minutes ago
@ohthalie Thank you dear!! 🫶 I hope so, especially because the timing is terrible, the Apple store won’t be open before Tuesday 😭
Jose Alesander Urgiles - Realtor® 🏡👨‍👩‍👦‍👦 (@UrgilesRE) reported 48 minutes ago
@AppleSupport …..how I can fix connectivity issues in my iPhone 13 Pro Max, the phone drops calls, can make calls sometimes, also appears SOS a lot time and not signal. I took to Apple Store but still have the problem. Any other users have the same issues??
r0cks (@r0cksss_) reported 49 minutes ago
@leynax0 I am currently ubering to the nearest Apple Store. They won’t hold me down like this
Imisi Frank (@livingforJesusf) reported 49 minutes ago
@UBAGroup hello, good afternoon. Please, I'm writing this message to notify the UBA group and to know why my UBA Master card is not working with my apple store.. Since last month up till now, It's keep showing decline. Please I need a solution.. Thank you
MoaKitten Misses Onewe (@SleepyKingme) reported 49 minutes ago
Please laugh with me while we can I'm saving the breakdown for when I take it to the apple store and find out how much it costs to fix on this combination rent week concert week that I've been saving for
DStv Nigeria (@DStvNg) reported 51 minutes ago
@Lovelybetty2810 With MyDStv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you. -Bola057
Fig 💫 (@mayafeysgf) reported 52 minutes ago
@milkxncooki3s Right :(( and if literally anything in the world goes wrong you cant fix it anywhere but the apple store or they'll lock you out or smth, so for fixes that are actually affordable you have to pay an inflated price Theyre rlly so greedy, these prices dont match the products at all
wiz SulTan🖤 (@WiZzy_Min) reported 53 minutes ago
@EPESFC Bros Abeg what might be the issues suddenly I couldn’t buy coin anymore to my account, while I have more then 10$ on my Apple Store same way I used to bought it before
Bella Noches ♍️ (@beautynbullshit) reported 58 minutes ago
Why it cost $170 for me to fix my phone at this Apple Store? 😫