Apple Store status: access issues and outage reports
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Full Outage Map
The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Problems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
- Sign in (35%)
- Website Down (35%)
- Errors (31%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Montréal
|
Errors | 13 days ago |
 Ciudad López Mateos
|
Sign in | 28 days ago |
 Quito
|
Website Down | 1 month ago |
|
Guayaquil
|
Sign in | 1 month ago |
 New York City
|
Sign in | 1 month ago |
|
Malibu
|
Website Down | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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Anil Kumar Rathee (@anilkrathee) reportedWorking on android play store (around 77 Mb taken plus data-consumption), not available on Microsoft /apple store. That is sad. Printing is problem sir ji (@ECISVEEP)
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fâr′mīn′dĭd (@cantrellr) reported@RBReich Agreed. Gonna run down to the Apple store and buy me a new phone. Thanks Tim!!
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Justin Dean 🇺🇸 (@JustinJDean) reportediPhone pops up and says the battery capacity is under 70% and to click here to replace the battery for free. I click and make an appointment for 6:30pm. I drive an hour to the Apple Store and after sitting with the Apple “Genius” for 30 minutes while he enters my info, he informs me that they don’t have time to replace the battery before they close at 8pm, and that I can return tomorrow morning. I feel like I’m in Seinfeld episode. “You know how to take the reservation. Keeping the reservation is the problem”
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CoachAlija (@TurkovicAlija) reportedMy MacBook Pro just stopped working from error messages to having these options and tried it all - see image. Also ran diagnostics, spoke to Apple Support last night and took the mac to apple store today - they were not able to help! They couldnt find the storage device - thats it. I’ve used @grok thus far + @AppleSupport phone & in-store support. Who can help and get me past this problem?
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Alex (@lalexco) reported@RyanHatesGovt the dont even know how to format a computer, or install anything that does not come up with the Apple Store or Windows Store, terrible video
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BitcoinRomeo (@DogeRomeo) reportedSo I updated my Apple IPhone a few days ago and today I get a message “No sim”. I take it into an Apple Store and they tell me to fix it it’ll cost me 500 dollars, so what I do? Just get a new IPhone. I should have listened to people who say never update your iPhone, but how can I not! #Apple
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Yone Rider (@Cassicopium_) reported@CloudAce137 Idk it just refused to charge It’s not a cord issue either bc I have 2 phones and the other phone was charging just fine Had to go to the Apple Store and it wouldn’t charge there either They had to use a wireless charger and then it was working fine
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JustJimmies ✞ (@JustJimmies) reportedback of my phone is cracked so I bring it to the Apple Store and they’re like “ok let’s just run some diagnostics” even though it’s literally right there in front of your eyeballs and then I gotta do all this **** and sign in to accounts and sign waivers all for them to tell me the back panel isn’t in stock AAAAAAAAAAAAAAAAAHHHHHHHHHH
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Eko (@Ekoofficial21) reported@Kappylohd @jon_d_doe You once login your x on an iPhone that’s on US Apple Store
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Erika (@ItsErikabYo) reportedNext few months and I take elliana to Highpoint I’m going to the Apple Store I’m gonna ask how much for a new battery for my watch and if they can fix the speaker for my phone calls, I will also look at repair shops and see what’s the best quotes
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Aeryn is on Other Blue Site (@AerynChristie) reported7. As a further courtesy, I'll give you one week from tomorrow (Which will be 5/8/26) to issue a refund to me and properly label the items in your app's store. After that, I will report the violating lootbox mechanics on both the Play store and the Apple store. 8/8
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Rahul Salve (@RahulSa38820390) reported@VijaySales hi , i had purchased macbook in khadakpada , kalyan branch 2 months back . I am facing issues with the charger . Should i visit vijay sales or apple store ?
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Juan Salgado (@juansalgadodp) reported@GenshinImpact Well done, keep banning players from Discord and keep believing your garbage game is being rated on Google, Google Play, Play Store and Apple Store by bots, you rats. You all burned down your community, EX community.
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Abhiraj Damodare (@AbhirajDamodar1) reported@nirudhuuu problem with case connectors just clean them everything will be fine no need to go to apple store or their service centres
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Michio⚡ZEC (@michiokage) reportedim starting to think "kids" with "crippling" "anxiety", need to smoke a lil **** and do exposure therapy. so i had to go to the mall yesterday right, to the apple store no less. which btw. @ArrowheadTC needs to fix the bullet hole in the elevator and escalators been down forever
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सुdhaरஷN (@Sudrzn) reportedApple Store didn't gave me the reports Even after multiple requests I've raised. Not sure if this is problem with the brand or the country or their employees If the law is firm, reachable, strict and scary to all the cheap bastards, then it'll be a hell for CSR folks
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CoachAlija (@TurkovicAlija) reportedMy MacBook Pro just stopped working from error messages to having these options and tried it all - see image. Also ran diagnostics, spoke to Apple Support last night and took the mac to apple store today - they were not able to help! They couldnt find the storage device - thats it. I’ve used @grok thus far + @AppleSupport phone & in-store support. Who can help and get me past this problem?
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Preston Jong (@prestonjong) reportedNordics in South Park Mall Charlotte NC, or seven foot tall Swedish Star Wars cosplayers? I did my best to use AI to help me recall what they looked like. My family and I were walking to the Apple Store. I have no memory of reaching the Apple Store. My last memory was “They look like those tall Nordic beings I’ve seen before. She is so hot! Oh wait, they are telepathic and the men are very jealous.” That night I had a dream of them and they invited me to board a saucer shaped craft on the edge of a cliff. But I declined and they were surprised. The next day at work I came down with a rash on my hands and feet . By Wednesday that week I had to take off work and my doctor put me on three types of antihistamines to get the swelling to come down.
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Discord Support (@discord_support) reportedHello there. Unfortunately, if you’re seeing the “invalid subscription” error when attempting to redeem a promotional trial, this means that you currently have an active Nitro Basic, Classic or Server Boosting subscription through the Apple Store or Google Play. Because mobile subscriptions are managed through third parties and separate billing systems, you won’t be able to redeem a promotional trial while they are active. You will need to cancel and wait for your mobile subscription to end completely before you can activate your trial. If your subscription’s end date is after the redemption deadline for the promotion, you won’t be able to redeem the trial code or link, but can gift it to an eligible friend instead. I'm so sorry for any confusion or disappointment here. We are always adding new promotional offers, so please keep an eye out for those in the future.
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J🏴 (@oPIXIEo) reportedReally disappointed with my experience at the #Apple Store Edinburgh over the past month. I’ve had to visit multiple times for an ongoing charging issue with a 4-month-old iPad A16.
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H (@y_icare) reported@OloyeSomorin Firstly sir, backup your chats on the Android. Then, go to Apple store to down an app that enables u transfer all Ur files frm iOS to Android. This w
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saad.q (@Saad_q211) reported@Blackmagic_News I have a problem with the program. When I bought it from the Apple Store, there are no updates regularly. Can I get a refund and buy it from the website, or can you transfer my subscription to the website?
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Cassius 🪷 (@CassiusClove) reportedI cant watch this . wheres the person falling down the glass staircase in the apple store that posted about it every day .
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._amir (@caffeinexher) reportedi had a problem w my mac and went to the apple store in germany and they said itll cost €500 plus tax so i j bought a new one and didnt get it repaired. now im in pakistan and went to this repair shop in isb and it was j a minor problem with battery and they fixed it for 10k.
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Dion (@2024dion) reportedThey did finally add that Apple Store, which is cool. Shame about the Monroe Blocks being killed. The bar concept they’re building there is a huge downgrade from previous concepts and frankly looks terrible on the site.
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andrew engler (@aerockrose) reported8. Hire from hard mode. McNeill challenged hiring Apple retail people for Tesla. Apple store workers were often "order takers." He wanted Microsoft store people selling a slate two doors down from a MacBook Air. Hard products reveal real sales ability.
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Mayur (@mayursb1111) reported@MausamMistry @AppleSupport yes im facing this problem on iphone 15 pro max. apple store informed me its a hardware problem. costs 60k for logic board replacement.. did your problem solved?
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👽 (@Supa_moist) reported@glittersnot @ladygaga Imagine going to the apple store to get your broken camera fixed and they take your phone to the back and you see Gaga pop up & now you don't have proof you were there.
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Dipam (@Dipam_tweet) reported@chiragbarjatya Bro, you should get your iPhone checked at the Apple store. There might be a cooling issue in your phone
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dar (@radbackwards) reported@1x_tech @NVIDIARobotics Much better with sound on… Preferably in your car (unless you drive a civic then go down to the Apple Store and Bluetooth connect to some AirPod Max’s)