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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
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Website Down (41%)
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Errors (34%)
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Sign in (25%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Estelí |
Sign in | |
 Hamburg |
Errors | |
 Jaipur |
Errors | |
 Menomonie |
Errors | |
 Dundee |
Website Down | |
| St. Louis |
Errors |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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Mrs.G
(@Zobubbs) reported
The apple store is down🥲
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Elbee
(@elbee37) reported
@myemail21479 Lol yeah I can’t trade my phone in it’s too old lmao ive had it almost 5 years in December. It works great just the battery issue. If I had an Apple store near me I would just pay to fix the battery. And that’s on not being base model storage for future proofing.
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Guy Rawlings
(@GuyRawlings) reported
from
Hoover, Alabama
Did #iOS14.8 security update to my #iPhone XS Max. It shutdown camera & FaceID. Went to the @Apple store: “Sorry ur out of warranty. Can’t help u. Besides, we don’t know how long ur camera’s been broken.” Showed pics from prior day. @AppleSupport #Apple I need a replacement ASAP!
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Volunteer Fireman
(@MikeyDusse) reported
@schlix_gawd hey I got a quick question. So Apple support ran a diagnostics over the phone and that I have bad sensors dealing with auto brightness and ima go to Apple store today to get it fix. It shouldn’t take long right
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Feline Groovy 😷🇨🇦🇺🇸
(@GroovyFeline) reported
I now have six iPhone orders in my Apple Store account due to errors with @PayBrightCanada. @Apple can’t help, I can’t delete them myself, and I can’t reach anyone at PayBright. It’s beyond ridiculous. 😡 #iPhone13Pro
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Sarah Linx, writer of books for young readers.
(@SarahCatsCats) reported
@2ndHandBookery oh no problem there. Apple store for me.
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itsLanco
(@itslanco) reported
@ChampaignPapi9 @CourtneyDeion Interesting right? I was using the Apple store app and the Apple Card info read the same error so i just used my Amex instead.
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Andrew Holtz
(@HoltzReport) reported
@Apple At 2p, SIX hours after pacing the order, I got an email saying I need to be at the Apple Store to pickup my order at 1045 am... more than three hours ago.@Apple your online ordering system is badly broken.
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Crushing Sugar
(@valiant_viper) reported
Apple Store Goes Down Ahead of iPhone 13 Pre-Orders Later Today.
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slab of meat piloted by nerves and bacteria
(@RyanMorey) reported
I don’t who needs to hear this, but: you know that weird buzzing sound your AirPods are making? That’s a known issue and they will replace them for free at the Apple store. Go forth and conquer.
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SΞAN
(@seanogardner) reported
@dpanotis Looks like the website. Have you tried google or Apple store? Join our discord for help please I havn’t seen this issue before
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♡Zee♡ Official Tae misser
(@zeeksks) reported
No apple store in my city and my Apple Pencil is not working I feel dead I want to do art😭
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Kiana Perkins
(@kianasp) reported
@coyvangreer omg yes thank you i just got it like a month ago. i spilled on the top with it closed and it seems fine rn but as soon as i see one glitch im headed straight to the apple store
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Brian Chambers
(@BrianChambers) reported
@mikemartin__c @jamesthomson The apple store app is one of the only places that I've had issues with mine. Really frustrating
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kat 🔗
(@jwangfromchina) reported
very stressed how is it that I take my sisters iphone to the apple store to get a change of battery and all of a sudden I’m leaving with her iPhone all messed up 😣 like it was perfectly fine just battery issues and now she can’t connect to wifi and they messed up her button
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Cam
(@ddlcamm) reported
i cant set up an appointment at the apple store to fix my phone bc when i do it sends a two factor authentication to the phone that's not working... then when i do the don't have access it sends to the email and when i sign in... it sends a text to.... the phone... bye.
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A.M.Sami
(@AM_Sami01) reported
@GnyanadB They are delaying the delivery for shipment problems.But you can buy it on Sept.24 from Apple Store.
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Eric P. Girouard
(@EPGFilms) reported
@reneritchie Was there 8am. Apple Store was so Slow. So my order slip into 3 weeks. So I was like…. Mmm let just wait.
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Oliver
(@gwenaelllp) reported
@MacRumors I have an Apple Card but I have had issues before buying on Apple store with my card and not giving me the special financing deal or being overall confusing. That’s why this morning I bought the iPhone 13 pro max with my cell company T-Mobile at 5:30 in a matter of 5 minutes
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Heather Ferguson
(@Heather12051146) reported
@53viroqua The problem for me is my computer is really old, looks like I need to take a trip to the Apple store
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worrski
(@worrski_) reported
@inuterotrack10 link not working, keeps taking me to apple store
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Katt
(@katt_j83) reported
Marketing/seo people, I implore you not to use super generic wording in the witchcraft you do. Stops me having to take calls from confused people bleating on at me about how their iphone is broken. Lady, I’m not an apple store.
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Umair Saeed
(@umairsd) reported
@StanTwinB Ordered through the iPhone Apple Store app. Apple Pay (with Apple Card) was rejected (error message), but order still went through. I could see it immediately in order history. Card was eventually charged a few hours later.
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Heather Gold
(@heathr) reported
Very weird to learn that you can't just always call an individual physical @Apple Store directly (or chat). Their phone numbers get routed to @AppleSupport which cannot then tell you what parts they have or deal with individual repair issues. You have to go into the store.
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Earl E.
(@EpicEarl) reported
@madyfewster My order status was “waiting for a loan application”. On desktop, I would get a link to paybright and just get sent to an error page. On the apple store app, there was no link at all. They’re probably doing it in timed order, so hoping everyone gets an email soon!
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Wade Rosko
(@skiinrosko) reported
@AppleSupport Update: @AppleSupport the update did brick her computer. Apple store worked on it for 1.5 hours and managed to fix the issue. Very strange indeed
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dEnny_UK
(@dEnny_UK) reported
@carolcollector I made the mistake of going to the Apple store on a release day, had a technical issue, and the line I saw indicates LOTS of people preorder.
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Fai @ Etsy update soon
(@faith0m) reported
@TheDustyLeaves Ahhh D: is there an apple store close by that seems like an incredibly annoying issue...
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christina ♡
(@hesscityangel) reported
hey Aussie mutuals, has anyone had to repair an Apple Watch at an Apple store and know the process? I have one with a broken screen and I literally don’t know what to do
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Chris Gay
(@GoDuke72) reported
@every_daydad Yep. Used the Apple Store app on my phone ZERO issues, even with Apple Card