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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
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Website Down (45%)
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Sign in (28%)
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Errors (28%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 St. Louis |
Errors | |
| Chicago |
Website Down | |
 Ghāziābād |
Website Down | |
 London |
Errors | |
 Santa Cruz de la Sierra |
Sign in | |
| Ashburn |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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camille preaker's vodka
(@joachimtrier) reported
took my laptop to the apple store yesterday and they told me it’s a hardware issue which costs £500 but i just tried to turn it on and it worked????? apple you are very sick for trying to scam me like this
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Erica
(@carebearica) reported
@harrinator2021 I had the same issue about a month in. Had to take it to the Apple store and spent 2 hours with them trying to figure it out. They finally caved and gave me a new phone and now it works fine. Ridiculous.
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rahul
(@RAHULK828) reported
@Apple @AppleSupport my sister bought a MacBook Pro m1 (16gb ram and 1tb ssd) from New York World Trade Center apple store, yesterday she got back to INDIA (Delhi) and yesterday she unboxed the device and then she notice it’s a i5 not an m1 , so apple how should we fix this
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Shawn Cook
(@ShawnLCook) reported
@markgurman Hey Mark, per your rebate issue, I purchased new Apple Case and Belkin screen Cover last year @ Apple Store on Chestnut on July 1st and they both were cracked and frayed by December 1st this year so I stopped by Apple on Union and was charged another $90 to replace ?
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E. H.
(@ehidalgot) reported
@MenTourPilot @AppleSupport @Apple Hello! Can you go to the Apple Store in Passeig de Gràcia? I went there for a screen problem on my iPhone X, just three month after I bought it, and they were incredibly helpful!! Changed the screen for free!
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Lieutenant197
(@Lieutenant197) reported
@DanClarkSports Tie between Ray Liotta and OJ Simpson. Helped Ray while working at the Apple Store and Watched the first half of a Bills game in Florida with the Juice. He just invited himself over, sat down and said oh cool, Bills fans. Just the four of us for an hour and a half...
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*** Sanook
(@LenSanook) reported
@butlerofdogs @mashable Are keyboards not a serviceable part or something? Shouldn't this take an hour or two to fix at the nearest Apple store? My non-Apple laptop had a bad keyboard and I just bought a new sister board thing. Unscrew, swap, screw back. A few minutes work. Surely Apple can do same?
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Simon Lester
(@SimonLester24) reported
@goonerridge @OliveQueen1472 I got mine from the Apple store Kris, never had any problems!
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𝗝𝘂𝗹𝘆𝘇𝗮 𝗖𝗼𝗺𝗺𝗼𝗱𝗼𝗿𝗲
(@_Julyza) reported
Thank you, Dennis at the Apple store at Glendale Galleria for saving me from having a terrible day. 😭🙌🏽
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Axel 🕸🕷
(@axel_otel) reported
@cowboyprincez If you sign up for apple care ($10) you can get a fix cheaper than full price but it will prob vary on your screen. In my case, I spent $45 overall with the $10 sign up included but it wasn’t too bad instead of like $300+ for a repair and can be done same day at an apple store
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0xRyw 🇫🇷
(@Rywen__) reported
@AppleSupport Is the bottom of my MacBook Pro M1 screen cracking on its own? I inquire on the internet I realize that a lot of people have the problem, but in the Apple Store they tell me that "it's my fault" and that I have to pay?
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Karla Holmboe
(@KarlaHolmboe) reported
@Valeska_Berg We are working on an offline implementation that does not involve uploading data to the server and can just be downloaded from the Apple Store, but it is not ready yet I'm afraid :-( In the meantime, the software code is available on OSF (link to FigShare).
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philippe anthony.
(@philippe_BBY) reported
Wtf is it so hard to make an in store appointment at the @apple store now? This is terrible. @AppleSupport
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Payal Anklets
(@AnkletsPayal) reported
@AppleSupport I don’t knw where i approach because i baught new apple mac 💻 but fresh laptop not working… ek baar bhu nhi use kiya or now i complained apple store they said k bettery ka problem hai so will change bettery.. but my point is k pase pure diye hai
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Jennifer S
(@JenStojanovich) reported
from
Schererville, Indiana
@Mowracer84 There were a lot at the Apple store that had it balanced on their top lips. It moved down further as they talked. So great.
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camille preaker's vodka
(@joachimtrier) reported
took my laptop to the apple store yesterday and they told me it’s a hardware issue which costs £500 but i just tried to turn it on and it worked????? wow **** off apple
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Pani
(@Panirandomly) reported
Not once have i been to apple store genius bar and have they been able to help me their “advice” is always like hey i can put in an order for you to get a new one like ***** i dont want a new one fix this **** u sold me a year ago
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QUANTUS MAXIMUS
(@QuantusMaximus) reported
Airpod pros are absolute trash. Waste of money. Left one never works. Go to nerdy apple store and have tons of right in stock but no left.. obviously a production problem/defect.
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simon jenner
(@TiniMaino) reported
@AppleItalia @Apple there are no Iphone 13 PRO MAX 512 gb color SIERRA available in my country ITALY , apple store milan Piazza liberty …. COULD U GUYS FIX THAT?
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sleepy med student
(@medstudentnaps) reported
@futureMDrach I’ve cried three times in the same Apple store. Broken laptops hit hard
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cass
(@jachaeIa) reported
@swarIeys threatening to k1ll myself on the front lawn of the apple store so they can fix my computer so i can get to this show faster
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Ash ♡
(@ChaidezAshley) reported
My MacBook crushed on me on the most important days of the semester 😭 catch me harassing palm desert Apple store tomorrow morning to fix my ****
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Val Foster
(@valerie7foster) reported
@BernieSpofforth Had the same problem in an Apple store yesterday “I’m exempt” the response was I’ll get you a mask or face shield” 😡
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CαnαOnαιɾ®🏳️🌈
(@CanaOnair) reported
@DRdunyasi hello, I'm having a problem with your mobile app and I can't log in. I’m using iphone 12 and apple store manager is not responding. I request you to review the necessary correspondence and the problem. thanks
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fml
(@_ffml_) reported
@MizukiNozomi1 Oh I know your problem, happened to me on my new ipad. Did you actually log into apple store, like full all the information (if it’s a new apple id or email).
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Kitty Macpherson
(@MacphersonKitty) reported
Would like some advice please #ITTwitter My MacBook screen sometimes doesn’t work. Took it to Apple store and they think it might be a software problem. They made me an appointment to have it wiped and reinstalled, which means I would then have to reinstall word etc
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Marcus Black
(@marcusblackcat) reported
So my daughter's iPad breaks with an Error 4013 and I take it to the @apple store. This is apparently a "Hardware" error so they want me to pay silly money to replace. Yet everything I read online states this is a software error which occurs during update? Can anyone advise?
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BigBossNFT.eth of IoN 🍌🦍
(@BigBossNFT) reported
@Loopifyyy @BoredApeYC The problem was aiming for the apple store in the first place
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Alvaro
(@Alvatol) reported
Was called into work early because a millennial phone wasn’t working. “The phone was updating and I couldn’t set the alarm. I went to the apple store to get it fixed and called the office to get a hold of the account manager 😑” BRO JUST SHOW UP TO WORK WITH A BROKEN PHONE!!!!!!
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Shabnam 🐓
(@RobotRepair97) reported
Just spent three hours trying to fix the update on my phone which left it without cellular service only to find out I have to take it to the Apple store to repair it there 🙃