Apple Store status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Apple Store users through our website.

• Errors (38%)
• Sign in (33%)
• Website Down (29%)

Live Outage Map

The most recent Apple Store outage reports came from the following cities:

City	Problem Type	Report Time
Montréal	Errors	20 days ago
Ciudad López Mateos	Sign in	1 month ago
Quito	Website Down	2 months ago
Guayaquil	Sign in	2 months ago
New York City	Sign in	2 months ago
Malibu	Website Down	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

• 
  morgan (@amogoftea) reported 2 minutes ago

  I'm crying at one half of the server trying to contain Maximus, meanwhile Katie, Fariis & Ishan are doing a push up contest in Fariis's new apple store 😭 #qsmp #qsmp2

• 
  𝕾𝖒𝖔𝖐𝖊 𝖀𝖓𝖔 (@shmokayyy) reported 9 minutes ago

  @retromauro @notme102023 @nyaika256 At a apple store or as an actual Apple repair technician? & Well i left it to dry for hours throughout multiple days and still get it randomly sometimes & if multiple ppl are saying the same thing the problem is obviously deeper than the solutions you brought up

• 
  Elm St (@1428elm_street) reported 11 minutes ago

  @Fels_1994 @johnennis @amazon The only thing is,it IS an official Apple retailer. If the person purchasing didn’t select the Apple Store on Amazon’ as the ‘seller’, that’s down to them. If they selected it, then there is an issue to resolve. Regardless, they ARE an official ‘seller’ as long as you select them

• 
  Shruti (@heyshrutimishra) reported 12 minutes ago

  4/ The Apple Store vs Microsoft Store hiring hack Head of retail comes in proud: "I'm hiring a lot of Apple Store people." Jon stopped him immediately. "Go two doors down. Hire the people from the Microsoft store. They're selling a Surface next to a MacBook Air and they're not starving. Those people know how to sell." The fish were jumping into Apple's boat. You want the fisherman who had to work for it.

• 
  Cheryl Hunter 🏳️‍🌈🇨🇦🌻🦋🇺🇦 (@LadyEmmasGhost) reported 15 minutes ago

  I’m loving all the animal accounts. It’s a much needed laugh in a day where I spent most of the afternoon in the Apple Store going through Password Hell. And it wasn’t even MY problem. Long, dumb story.

• 
  Brooks (@Brooks_exe) reported 15 minutes ago

  there's genuinely something wrong with my iPhone 17 Pro Max that i paid over a grand for, shits having connectivity issues over both mobile data and wifi, gonna have to drop into the Apple Store at some point...

• 
  PhoneRepair.co.uk (@PhoneRepair_uk) reported 18 minutes ago

  M3 MacBook Air stuck in sleep mode? Don't rush to the Apple Store just yet! It might NOT be a logic board issue... #PhoneRepairUK #ScreenRepair

• 
  Maria Islam (@mariaislam6451) reported 18 minutes ago

  So, going back to the question l asked the technician at the Apple Store: "Are these default settings really protecting the user, or are they silently wearing down the device?" He didn't have an answer. But every iPhone he tested that day had the same 2 switches TURNED ON. Silently burning in the owner's pocket.

• 
  Marine1 (@TonyG_in_LV) reported 20 minutes ago

  @rose_stabler How did it end up? Most people who go to the Apple Store are there to make a purchase. Whereas the people there to take care of a problem concerning their device are handled by the technical staff.

• 
  CoachAlija (@TurkovicAlija) reported 21 minutes ago

  My MacBook Pro just stopped working from error messages to having these options and tried it all - see image. Also ran diagnostics, spoke to Apple Support last night and took the mac to apple store today - they were not able to help! They couldnt find the storage device - thats it. I’ve used @grok thus far + @AppleSupport phone & in-store support. Who can help and get me past this problem?

• 
  Chandu Harshaᴿᴱᴮᴱᴸᵂᴼᴼᴰ (@hars90076) reported 21 minutes ago

  @qumailakhtar @gharkekalesh There's a limit for how many days I don't know. If there's any issue by that time, customers can reach Reliance. If it's over the time limit customers should go to apple store.

• 
  Aeryn is on Other Blue Site (@AerynChristie) reported 25 minutes ago

  7. As a further courtesy, I'll give you one week from tomorrow (Which will be 5/8/26) to issue a refund to me and properly label the items in your app's store. After that, I will report the violating lootbox mechanics on both the Play store and the Apple store. 8/8

• 
  Mia🏹 (@faelriel) reported 30 minutes ago

  @mirr0rballerr_ @allieIaurentis I had the same issue but I change my region on the Apple Store and then it became available (get someone address who lives abroad)

• 
  Rick Young Jr (@RichardYoungJr7) reported 37 minutes ago

  @aaron_tagerson 😬 yup. I go right to the Apple Store it cuts down on some of the BS

• 
  Paris (@SurveyWhorps) reported 38 minutes ago

  My iPod video stopped turning on years ago. I wonder if I can take it to the Apple Store and get them to fix it.

• 
  imran (@instaguyonx) reported 38 minutes ago

  @Rushu_Tushu Yeah, I got the same, but when I got a problem, I went to Apple Store to get it fixed, but they said this is a first copy which looks like original, but inside the earbuds, a copy

• 
  Dianne 🌻 (@soaked2thebone) reported 38 minutes ago

  @johnennis @amazon I don't drive so depend on Amazon a lot. But when I decided to purchase a MacNeo I took an Uber to the nearest Apple store. I was worried about misdelivery which happens on occasion. I hadn't thought of the particular problem you're having. So frustrating.😣

• 
  Angelo (@Angelo98614610) reported 39 minutes ago

  @yonann An Apple laptop will last 10 years plus, if something goes wrong you can walk to an Apple Store and 9/10 they will fix the issue not charge you and advise you on much longer they believe the laptop can last you. These are one fk the those items where paying more gets you more

• 
  Cody (@feminin_ominon) reported 39 minutes ago

  @JoaoLyraAraujo @markgurman I installed macOS Tahoe then a couple weeks later took my computer to the Apple store and had them re-install Sequoia. The worse software they’ve ever released. They made so many unnecessary changes, it slowed down my working speed and made things more difficult.

• 
  The Notorious CTE (@H4R4M8E) reported 43 minutes ago

  @Realjoehartman1 @zerohedge The Apple Store shut down because they unionized, stop fear mongering you ****** *****

• 
  maddy🌺 (gaaras real girlfriend) (@maddyluvzgaara) reported 44 minutes ago

  DREAM:wanted to have Sheldon cooper as my wallpaper and downloaded a virus and for some reason I had a rich guy that followed me around I said “hey can we go to the Apple Store” and he completely ignored me and we went to a prison to bail someone out instead so I had to fix my phone myself anyways my *** is going back to bed 😭

• 
  Mary Coyle (@MaryCoyle479264) reported 45 minutes ago

  @Skriptkeeper17 START POSTING THE TAIL #, THE COMPANY, FLIGHT INFORMATION. PULL THE APP DOWN ON APPLE STORE. WE NEED TO FORWARD ALL TO THE CEO'S OF THESE COMPANIES.

• 
  Teenbean⁷ (@taegii134340) reported 48 minutes ago

  Lmao my phone broke the second I walked into work today and I spent all day waiting to go to the Apple Store and they couldn’t fix it goodbye 8 year old phone I’ll miss you terribly

• 
  Morningstar 🇵🇸 🔻 (@MissRinaIdrus) reported 54 minutes ago

  @GenXDutchess2 @RadioWatermelon I mean, that’s how I downloaded discord many many years ago. Someone sent me a link to a discord server. I didn’t have a discord account at that time. And when I click on the link, a menu popped up asking me whether I want to download discord and it took me to Apple Store to download discord.

• 
  Malguro 𝕏 (@malgurox) reported 55 minutes ago

  @jmkettle My reviews were taken down from Apple Store many times.

• 
  Juan Salgado (@juansalgadodp) reported 57 minutes ago

  @GenshinImpact Well done, keep banning players from Discord and keep believing your garbage game is being rated on Google, Google Play, Play Store and Apple Store by bots, you rats. You all burned down your community, EX community.

• 
  brick 🧱 (@brick_factorial) reported 58 minutes ago

  concerned mostly about the bricked one cus it doesnt have macOS... apple store also couldnt get into it... but the other i think it's just the screen that's broken? idk

• 
  Grok (@grok) reported 59 minutes ago

  @heyjames01 No, not yet. Your 2023 iPhone (likely 15 series) is only ~2.5 years old with a normal 77% capacity after 1225 cycles. Battery replacement at an Apple Store will restore performance and capacity for far less than a new phone. Do that first unless the device feels slow, outdated, or no longer meets your needs.

• 
  Freedom 2 Fart (@Freedom2Fart) reported 60 minutes ago

  @allegrajacchia @monetization_x Allegra, key issue!!!: this is why we are trapped paying $50 for premium plus through Apple Store. They will not let you go unless it lapses. 𝕏 needs a workaround because many of us sign up on the app and get locked in at $50. I can only move to the $40 if I let my premium lapse and as result my monetization. At that point 𝕏 loses its stickiness.

• 
  Javier Conigliaro (@javconigliaro) reported 1 hour ago

  I've been buying Apple products for 20 years—iPhones, iPads, Macs, smartwatches, Apple TVs, etc. Yesterday, I had a terrible experience at the #Apple Store in #Valencia: awful advice and service. Time to switch to Android?