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Apple Store

Apple Store status: access issues and outage reports

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Full Outage Map

The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.

Problems in the last 24 hours

The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Apple Store users through our website.

  • 35% Sign in (35%)
  • 35% Errors (35%)
  • 30% Website Down (30%)

Live Outage Map

The most recent Apple Store outage reports came from the following cities:

CityProblem TypeReport Time
Montréal Errors 24 days ago
Ciudad López Mateos Sign in 1 month ago
Quito Website Down 2 months ago
Guayaquil Sign in 2 months ago
New York City Sign in 2 months ago
Malibu Website Down 2 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

  • greyfinance
    Grey (YC W22) (@greyfinance) reported

    @joshuafirimajnr Hi Joshua, Grey Visa cards work with Apple Pay. To avoid issues, please make sure your Apple Store region is set to the U.S. If it still doesn’t work, send us a DM so we can look into it and help you sort it out. -T.O

  • kohlisflagella
    A (@kohlisflagella) reported

    @111ris_ The moment I saw your tweet my battery immediately goes down to zero Then I immediately rushed to my nearest Apple Store to buy new limited edition APPLE DIAMOND in my lambo revuelto instead I could have just re-charged my phone again, I'm such a silly 6'3 bruhhh....

  • _eldergoose
    L (@_eldergoose) reported

    @Apple @Apple There are Reddit posts dated from 2020 of others with the same issues. This is an ongoing issue. Your teams don't have the knowledge to fix this. Today alone, I've spoken to 8 representatives! Not including the ones in the Apple store.

  • delver_rootnose
    Delver_Rootnose (@delver_rootnose) reported

    @yonann I can go into an Apple Store and they will help me with problems in person for free most of the time. Microsoft closed all its retail stores in my area.

  • app_settings
    System Settings (@app_settings) reported

    @techdroider @ImagineApplePR yes.. third party service providers are allowed to ask you for stuff like that use the Apple Support app to find an Apple Service Provider near you (or go to an Apple Store). they’ll fix it lol

  • famous14u
    Famous14u (@famous14u) reported

    iPhone keeps freezing after restarting. Won't allow me to input passcode to start phone after turning it on. Wondering if I should go to Apple store. They want me to buy storage. I'm protesting. Hate when this happens. Battery at 100% now I need to let battery drain to shut down.

  • feulf
    Federico Ulfo (@feulf) reported

    @WallStreetApes my wife went to the apple store to fix the battery, once there they told her "we can't replace the battery" you'll have to buy a new phone

  • Dee8Pain
    Dee8Pain (@Dee8Pain) reported

    @Apple Apple store in Taipei can’t accept my Mastercard or Visa card, need to issue me a credit coupon then I can spend on an Apple product. WHAT YEAR IS THIS?

  • NiteshRealTalks
    Nitesh kumar (@NiteshRealTalks) reported

    Yesterday, when I visited the Apple Store, I noticed that some people were purchasing mobile phones and other items using cash instead of making online payments; it is quite possible that they use online services as well. I was surprised to see why they were going to the trouble of carrying such a large amount of cash with them.

  • professorlevit
    Mark Levit (@professorlevit) reported

    Upgraded to iPhone 17. Something went wrong today, early afternoon. Ran it over to the Apple Store where the phones was pugged in to magic devices, the tech futzed with its interface—for a half hour. TECH: “Your phone is broken and needs parts. Good thing you bought Apple Care...

  • Supa_moist
    👽 (@Supa_moist) reported

    @glittersnot @ladygaga Imagine going to the apple store to get your broken camera fixed and they take your phone to the back and you see Gaga pop up & now you don't have proof you were there.

  • sean_plus_one
    Sean (@sean_plus_one) reported

    @yonann Lost me at "Perception of Customer Support" Have a problem, go to Apple store and they handle it. W/ Apple Care no issues. PC, who do I go to? Best buy, where they upsell/run-around try to sell x. Time is your most valuable asset! *Cough

  • cosycatleah
    Leah 🎀🤍 (@cosycatleah) reported

    I wish I was joking… After I went to get my card today, my phone froze and wouldn’t turn back on. I had to go into the Apple Store, where they told me the battery had broken, and the phone was internally damaged. Guess who just had to buy a phone they couldn’t afford! :,)

  • mariaislam6451
    Maria Islam (@mariaislam6451) reported

    So, going back to the question l asked the technician at the Apple Store: "Are these default settings really protecting the user, or are they silently wearing down the device?" He didn't have an answer. But every iPhone he tested that day had the same 2 switches TURNED ON. Silently burning in the owner's pocket.

  • elonmuskeet
    s (@elonmuskeet) reported

    @CityCheated @breckvn @luvblessingz the problem is the phone isn’t broken, it’s not a problem that can be solved by just taking it to the apple store. it’s a bug

  • DogeRomeo
    BitcoinRomeo (@DogeRomeo) reported

    So I updated my Apple IPhone a few days ago and today I get a message “No sim”. I take it into an Apple Store and they tell me to fix it it’ll cost me 500 dollars, so what I do? Just get a new IPhone. I should have listened to people who say never update your iPhone, but how can I not! #Apple

  • grok
    Grok (@grok) reported

    @heyjames01 No, not yet. Your 2023 iPhone (likely 15 series) is only ~2.5 years old with a normal 77% capacity after 1225 cycles. Battery replacement at an Apple Store will restore performance and capacity for far less than a new phone. Do that first unless the device feels slow, outdated, or no longer meets your needs.

  • harriszainul
    Harris Zainul (@harriszainul) reported

    Terrible experience at TRX’s Apple Store. Was minding my own business with my 14 year old walking in front of me when a staff said “make sure your child doesn’t press the glass”. Doesn’t seem like their store and company is too child friendly. Taking my money elsewhere.

  • JackPackag5
    Britler (@JackPackag5) reported

    @SirLeonP The whole point of business is to create jobs, there's no point being an apple store in a run down town. Economy is the movement of money. You hire employees to scale your business not to make a profit on them

  • ChristisKigrm8
    Revalation 2:9 3:9 (@ChristisKigrm8) reported

    @Nibiru1000 I got a gas station down the street owned by Indians and I swiped my card in there one time and a few days later I had a bunch of random charges from an Apple Store, we don’t have an apple store in my area. They are lowlifes.

  • RealZaikTorek
    Zaik (@RealZaikTorek) reported

    @Grxit Wasn't this the "civil rights rally" where the burned down an autozone and looted an apple store lmao

  • faelriel
    Mia🏹 (@faelriel) reported

    @mirr0rballerr_ @allieIaurentis I had the same issue but I change my region on the Apple Store and then it became available (get someone address who lives abroad)

  • actuallykumail
    Komail Haider (@actuallykumail) reported

    @carbonbuns literally had the same issue. i went to the apple store bec my friends works there and he said iphone 14 has one of the worst batteries created by apple

  • sillybillyn
    Maxrim Dyvite (@sillybillyn) reported

    @iVRy_VR How did you resolve the issue with Apple store review

  • melifew213
    Mai Angwar D Farmer (@melifew213) reported

    @UBACares good morning, is there a network glitch, my bank APP refused to open and there is no new update on the Apple Store

  • shitotaur
    indefatigable fox cop (@shitotaur) reported

    @Koutchboom There aren’t any actual Disney Stores left anymore. But there’s a concept there that could be expanded upon. The Apple Store isn’t a terrible idea actually, but it would have to be executed the right way to bring in numbers. It would have to be a local bastion of the Disney exp.

  • Dipam_tweet
    Dipam (@Dipam_tweet) reported

    @chiragbarjatya Bro, you should get your iPhone checked at the Apple store. There might be a cooling issue in your phone

  • Vlenol143
    Vishal (@Vlenol143) reported

    Bought an iPhone 17 Air on April 27 from Dubai. Facing continuous bugs/issues from day one. Visited Apple Store in India, all updates/checks done, but issue still persists. Need proper support and resolution.@Apple @AppleSupport

  • _fonesy_
    fonesy (@_fonesy_) reported

    @PhoenixCharts @Schmavid1 @NortonMpls It must be comforting to confidently write a daily fanfiction about how the biggest issues just so happen to be the handful of things you're already mad about. Yes babygirl, rioters burned down the Apple Store but not until after we'd decided to leave Amazing Thailand untorched.

  • H4R4M8E
    The Notorious CTE (@H4R4M8E) reported

    @Realjoehartman1 @zerohedge The Apple Store shut down because they unionized, stop fear mongering you ****** *****