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Apple Store status: access issues and outage reports

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Full Outage Map

The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.

Problems in the last 24 hours

The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Apple Store users through our website.

  • 43% Website Down (43%)
  • 30% Sign in (30%)
  • 27% Errors (27%)

Live Outage Map

The most recent Apple Store outage reports came from the following cities:

CityProblem TypeReport Time
Quito Website Down 9 days ago
Guayaquil Sign in 9 days ago
New York City Sign in 10 days ago
Malibu Website Down 13 days ago
Houston Errors 16 days ago
Lille Website Down 16 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

  • Door4funK
    Door4fun Kevo (@Door4funK) reported

    Apple Genius bar representative detected that after 16.3.1 update iPhone battery shows error and drastic charging when device was not even charging. Device updated on 03.07.2023, Battery issue observed on the last two days and not before the iOS update. @park meadows Apple Store

  • DStvNg
    DStv Nigeria (@DStvNg) reported

    @JuliusChijioke2 With MyDStv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you. -Bola057

  • UrgilesRE
    Jose Alesander Urgiles - Realtor® 🏡👨‍👩‍👦‍👦 (@UrgilesRE) reported

    @AppleSupport …..how I can fix connectivity issues in my iPhone 13 Pro Max, the phone drops calls, can make calls sometimes, also appears SOS a lot time and not signal. I took to Apple Store but still have the problem. Any other users have the same issues??

  • therapatical
    the sagitterrorist transfeminist 🫖🔮🌌✨🔬📚🔪💋💗 (@therapatical) reported

    (also the thing that stopped working was the graphics card, as it kept giving me the hot magenta pink screen of death. and like. the apple store was basically just like we maybe try to fix it but it's so old that it would cost more to repair than to buy a new one)

  • 04musicenjoyer
    aidan (@04musicenjoyer) reported

    @UTDIntent I chose to go to the Apple Store bc I got one 15 mins from me but nah at the store they just ship them off to get serviced anyway so it wouldn’t really matter going to the store or not bc they won’t fix AirPods in Apple stores anyway

  • Ms_Nutt
    they love their ''country'' not their countrymen (@Ms_Nutt) reported

    Are there dell store like there are apple store … I need a genius appt for my work laptop. I should not be having these issues.

  • luvnamgis
    🧃⁷ ⦿☰☲ #ARIRANG (@luvnamgis) reported

    @aureliaov omg being unable to type i only reset it bc i had to go to the apple store for a battery issue***

  • DStvNg
    DStv Nigeria (@DStvNg) reported

    @hooluphysayor Hello, please be informed that account due date is on 16-03-2023. With MyDStv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you. -Bola057

  • TheEggpie
    ceo of palestinianism 🇵🇸 (@TheEggpie) reported

    @RORVK either way though the apple store should theoretically be able to fix it easily.. or if for some reason not, at least migrate the hard drive for you or something. i have no idea about costs or anything for that though

  • CryptoClasher1
    CryptoX (@CryptoClasher1) reported

    @Suno WTF !?! Fix the glitches on your app for the Apple store! I was going to subscribe, but can’t even upload anything seriously!

  • stqinless_
    Oluwasegun 🇳🇬 (@stqinless_) reported

    My bosses don already Dey call me because of this post… I won’t take it down… until the bigot lady is disciplined by the Company… Let’s all be mad… I will even be the one that will start writing the bad reviews on Apple Store!!!

  • RudolfRitler_83
    Rudolf Ritler (@RudolfRitler_83) reported

    @letsckse @FlowerMaiden44 @Zoya_ki_batein Looooooool It literally happens everyday Be it in a burget king apple store walmart Always sheeboons startin trouble

  • r0cksss_
    r0cks (@r0cksss_) reported

    @leynax0 I am currently ubering to the nearest Apple Store. They won’t hold me down like this

  • luvnamgis
    🧃⁷ ⦿☰☲ #ARIRANG (@luvnamgis) reported

    @aureliaov it also only completely died on me when i got to the apple store so i managed to use my phone to travel on the metro😭😭😭 the boragods were truly smiling down on me cos i would’ve cried if i lost all my photos and videos from yday!!!

  • simonrrr25
    simon (@simonrrr25) reported

    Got quoted $400 to fix my computer at the Apple Store i ain’t ever get up and walk out a store that fast before in my life

  • Morr645
    MS858 (@Morr645) reported

    @ATT Hey AT&T - when are you going to fix the major delay receiving texting issue you are having with many iPhone users? Known widespread issue - talk to any Apple Store technician. About to drop you after 20 years of being your customer. And so will many. When is the fox coming???

  • emilykrella
    Emily K Rella (@emilykrella) reported

    my tit fell out at the apple store by accident and they still made me pay full price for a repair. down horrifically.

  • heraldbrown3
    heraldbrown (@heraldbrown3) reported

    @Apple this is the second time my iPhone 15 haptics/vibration has stopped working. Fix your ****** products because this is ridiculous. Am I supposed to seriously jump through hoops at the Apple Store again just because you guys are incompetent?

  • d_kittyart
    SailorMars (@d_kittyart) reported

    EVERY single Apple Store the workers should unionize, can’t close them all ******* down right?

  • Coka_Bane
    Bane (@Coka_Bane) reported

    @thabiimafabatho The actual problem is the resale value of phones is what’s killing us. All iPhones sold mo Mzans’ are being resold. (Even from iStore) The only Apple Store in Africa is in Egypt

  • KahunaElla
    Kahuna Ella (@KahunaElla) reported

    @shipswlw If you’re unable to find a third party vendor to fix your screen (someone that’s not the Apple store) for significantly less, I would say you’d likely need a new computer in a year or 2 anyways, so just get it now.

  • DStvNg
    DStv Nigeria (@DStvNg) reported

    @VeniskiP With MyDStv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you. -Bola057

  • Awake___NotWoke
    WCCO Adam (@Awake___NotWoke) reported

    @NortonMpls No more apartments Need to tear down all those newer hideous apartments built since 1999. They ruined Uptown. So did the Apple store etc. We need less people. Less freeloader communist scum

  • KennethMartin7
    kenneth (@KennethMartin7) reported

    Going into the Apple Store today for a fix that’ll either be free or the cost of a new phone.

  • Zaphod_B_2025
    Zaphod_2025 (@Zaphod_B_2025) reported

    @ALTARAKS @KSL5TV Unfortunately that’s frequently the easiest way for me to get around. There’s a Trax stop just down the street that takes me into downtown in mere minutes. Just had to go to the Apple Store and green line is always less annoying than having to pay for parking at city creek.

  • piyushsjain
    Piyush Jain (@piyushsjain) reported

    @ProfessorCardz Don’t go for local replacement. The phone may face other issues like freezing, boot fix etc. my wife’s phone had similar issues as it replaced by a local shop. Get it Replaced from Apple Store if you plan to use the phone for 1.5-2 years. Else exchange at a new launch.

  • luvnamgis
    🧃⁷ ⦿☰☲ #ARIRANG (@luvnamgis) reported

    further update: it completely turned off and i had to take it to the apple store and the first thing they asked when i said i had water damage was “oh did you go to the bts concert”😭😭😭😭 theres apparently been a stream of army’s in and out today with the EXACT same issue

  • s13ph4n7
    stephany (@s13ph4n7) reported

    im bouta walk into an apple store show them my phone storage w/ “system data” taking 60% of my phone storage + growing and if they dont tell me what it is and fix it I’ll immediately throw it at their stupid glass window and leave

  • HurricaneRadioD
    Hurricane Radio Detroit (@HurricaneRadioD) reported

    Kiwi - Throw Down (Latin Freestyle Mix) is streaming now on #HURRICANERADIODETROIT. Download the app from the Apple Store or Google Play Store if you haven't already. #PASALAPALABRA

  • BAMivDrop
    BAMiv (@BAMivDrop) reported

    @9to5mac The South Hills Village in upper St. Clair Pennsylvania Apple store is the absolute worst. They are rude. You have to make an appointment to get in. Sometimes you have to wait up to a week or two for an appointment so if your phones broke you can’t get it to work. You’re just basically screwed. Apple has turned into a **** piece of ****. Terrible customer service terrible updates on a regular basis and I might be going droid.