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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Problems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
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Website Down (46%)
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Sign in (29%)
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Errors (25%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Website Down | ||
| Website Down | ||
| Errors | ||
| Sign in | ||
| Sign in | ||
| Sign in |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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Kristianchateau
(@K_Chateau) reported
@AppleSupport I’ve done the pre-order get ready for iPhone 13 pro max yesterday, everything is confirmed but on the Apple Store App it’s coming up the pre order has expired. Looked on the website and it’s still there. Think there is a glitch as others have said the same thing
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Coke and Code #indielegion
(@cokeandcode) reported
I’m the @Apple store today, phone microphone gone pop, hope they don’t want to take it away to fix
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uncle ike
(@faketaint) reported
shaking a broken mp3 player at the apple store and muttering under my breath until mall security is called to forcibly ****** me off the premises
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Lesley Wilsdon ☀️
(@Lesleywilsdon) reported
from
Wokingham, England
@AppleSupport. A few months ago my 19 year old daughter (who was a full time student at the time) was quoted £900 to fix her Mac Book by the Apple Store. She has just had it fixed by a local independent PC repair store for £80. It is now working perfectly. Can you explain?
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Aimee
(@aimee_harriis) reported
@BasicallyIDoWrk I have issues with my 12. Whenever I talk to people on the phone I’m constantly cutting out, took it to the Apple store and they said it was a software issue… Probably go the 13 tbh
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Fredrick W. Lee
(@FredrickWLee) reported
@stevenjgaither @birds_word I am thinking about upgrading (forget it, need) a new MacBook, not the iPhone. I heard rumors about an upgrade (14-inch) coming next year. However, the sales folks at the Apple Store shot down the rumors. Looks like the 2021 13-inch is on my list.
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BERN. Since they suspended my other account...
(@djbern_) reported
Another thing, since I no longer work at Apple and I can tweet what I want; people gotta start writing down their passwords and keeping up with their recovery phone numbers. If your phone is your “life” then do more to protect it instead of crying in the apple store
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addie taylor(‘s version)
(@addstaylo) reported
me at the apple store: if someone were to hypothetically get milk in their phone speaker, would there be a way to fix that? apple man: so your phone is lactose intolerant?
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Jorja :)🎗
(@Jorjas_Art) reported
@Arkamiflos We’re gonna take it to the Apple store tomorrow to check I really hope they can fix it🤞
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Colin
(@radiocolin) reported
@AppleSupport @TMobileHelp if it’s the Apple Store app on my iPhone to order a new iPhone 13 for my wife, it asks to confirm our T-Mobile account but forces it to my number. Will that cause activation issues for her?
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𝕾𝖊𝖆𝖓
(@SeanK8803) reported
@katszn_ Yeah no app would open and I restarted my phone and it stayed on the apple logo so I had to go to an apple store so they could fix it it was because I didn’t update it
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hannah 🌈🌧
(@hannahshooler) reported
How am I supposed to tell the apple store that I dropped my phone in chic fil a sauce and that’s why my speaker is broken
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Sunnii 💦😈
(@SunniiXXX) reported
Bouta put my phone in rice & if that don’t fix it, the Apple store I go 😭😭
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Spectre Dash
(@Spectre_Dash) reported
@MikuKojitsu @PinkStarships_ another reason to go with android over iPhone, if your iphone breaks or something is wrong with it, you can't take it to just anywhere to get it fixed. It has to be an apple store, where as Android, if you know how to fix it yourself then you can with little to no worry
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Aimee Bothwell
(@aimeebothwell) reported
@Apple store quoted me £450 for trade-in yesterday… came back today to do it, now the quote is £250. Associate had told me it may drop by £30 max. Manager has zero power to offer solution or credit. Walked down the street to @Microsoft store.
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Irish woman
(@Irish_Woman29) reported
from
Turnersville, New Jersey
Verizon still couldn’t fix my phone . Have to go to Apple Store tomorrow . Hopefully they can fix it . Right now I just have to deal with my apps everybody can text me on my Facebook Messenger for Nell until I go to the store Apple store mall if you want to contact me
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𝕾𝖊𝖆𝖓
(@SeanK8803) reported
I waited 6 hours at an Apple Store for them to fix my 12 Pro and it was worth it because everyone there was so nice
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Joey Image
(@JoeyImageTV) reported
Anyone who wants to preorder a new iPhone, go to the Apple Store app now and you can set it all up. Then all you need to do on Friday morning is login and go directly to checkout. Super quick. I did this the last 3 years and purchase was completed within 2 minutes each time.
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Esteban Isaac Baul
(@Blk_Guerrero) reported
@TMobile I think I’m gonna say good bye and join @Verizon once I go to the @Apple store to upgrade to the #iPhone13ProMax. You guys’ service has just been terrible.
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Charlotte 🌱 (she/her)
(@botanical_books) reported
So with this Apple security issue...my Mac is over 5 years old has OS X El Capitan 10.11.6. I can't update it without going into the store for help. Should I be worried/rush to and Apple store? Anyone know? @AppleSupport
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Ryy
(@ItsYourBoyRyy) reported
Okay this preapproval for the iPhone 13 was a bit awkward esp since I have to pay off 1 month before I can upgrade and in the apple store app errors out on the preapproval step. If you’re trying to do so and get the same error, do it on the website. That worked🤘🏽
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TM Beats
(@prodTMBeats) reported
@nickmira so you wanna hold the power button and volume button for 30 secs. lay the phone down. go to apple store and buy new iphone
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Bob Sheranko
(@BobSheranko) reported
@richard173188 Oh **** I forgot about square edges.. Might have to make a trip down to the Apple store
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Daniel #EndSARS✊✊✊
(@iamajodbaba) reported
@omobaadegoroye @MRBRIKILA1 It's one apple store too. You should be careful what you download on your phone as well. I've never had any security issue with my samsung phones for once because I don't download unverified apps from unverified source. Shikena
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Dale Cabler
(@DaleCabler1) reported
Fraud is Fraud.. admittance to committing fraud is the issue at. hand... Security enhancements required.. closed circuit, no wifi, separate DVR for storage,, Tomorrow is Apple Store.. return of Mac mini... its now all on the HD and in network reports. Shouldn't they know?
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JUS-JAY
(@JusJayKing) reported
from
Brooklyn, New York
Laptop not working at the most foolish times stupse … coming over to deposit money bank of Apple Store sigh
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Colin
(@radiocolin) reported
@AppleSupport @TMobileHelp if I use the Apple Store app on my iPhone to order a new iPhone 13 for my wife, it asks to confirm our T-Mobile account but forces it to my number. Will that cause activation issues for her?
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Voter
(@GrayorGray) reported
@tim_cook I was forced to come to an Apple Store to correct a charge of $966 charged to a card in error while I was not in the store. Earlier in the day I purchased the computer for $825 on another card. I had to miss a day of work to get this fixed. It is not corrected yet.
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Lafunga Shazada
(@LafungaShazada) reported
@AnupamPKher Are you sure you weren’t drunk at the time you visited apple store. Your here for a movie shoot, get down to business and move out. Dont spread your pathetic patriotism negativity here. We have enough here !!
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Efren Diosdado-Jaime
(@ChinCheckah) reported
@HBzTheMachine 11 Pro Max…Face ID just stopped working today. It told me to update my phone and if the problem continued to take it to the apple store…I updated the phone but it still not working…