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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
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Website Down (55%)
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Errors (32%)
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Sign in (13%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 João Pessoa |
Errors | |
 The Bronx |
Errors | |
 Pune |
Website Down | |
 Soisy-sous-Montmorency |
Website Down | |
 Essen |
Sign in | |
| Atlanta |
Website Down |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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katie
(@sadfictionalmen) reported
at the apple store and if they fr don’t fix this **** for free…. it’s not my fault that they make a TINY LITTLE POINT that drops headfirst and breaks inside the device. like now that it’s broken and i know how i’m surprised it didn’t break earlier
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🍊🧸Refah 💜🪐
(@NovBe7) reported
@HiTVofficial I hope you reback the app to Apple store. I can’t find the app. When I go to the website some episodes need the app to watch it. I hope you fix it soon. I love the app🥲
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Trudy Parke 🇨🇦🦁 VA7US
(@gert_parke) reported
@ninaadsadaphal @zollotech I wait until the rush has died down and order from Apple Store.
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TradingShenzhen
(@Tradingshenzhen) reported
@APO_161 @Xiaomi SIMPLE AS THAT. You have a broken 1 year old iPhone and go to an Apple store and get a new one and you say, no I don't want it. WHY? How a shop can solve this problem better as to give you a new one?
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Jay Shah
(@GujaratiMundaa) reported
@AppleSupport I am facing problem in my beats studio. I went to Apple Store Montréal twice to get rid of my problem. But I didn’t get my problem solved. Then registered an online complaint for the same but still nothing further. What should I do know?
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Kyle
(@craigconsulting) reported
@itskyleconner It didn’t start at 5am, I stared at the apple store app anxiously till 5:07 with no sign as to if it was working or frozen. Not a great way to start my day 😥 @tim_cook @AppleSupport please please fix. Love the products but the process gave me serous issues this morning.
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01000110 01110101 01100011 01101011
(@hello_friend_01) reported
@SpotNewsWatch Actually, I’ve always noticed a solid trend with shootings and crimes around McDonald’s locations. Turning them into an Apple store copy isn’t going to fix it. *cough* 600 N Clark *cough*
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Billionaire Bully
(@Teslaq_Snark) reported
I need to correct one thing. Yesterday was when this happened. Shut it down immediately, put in rice after drying it throughly. After almost one day took it to Apple Store and they pronounced it dead. Bought another one. I will though take a look at some of these suggestions
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John Tumminaro
(@smyrgl) reported
@willsmith I’ve been ordering through my carrier for years instead of the Apple store. As terrible as they are they somehow manage to always get me it on launch day.
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J
(@jimotheeee) reported
@MarkHarrisNYC Shouldn’t have happened. I’ve never had problems walking in to an apple store to buy products.
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Aquarius.
(@PHILLYcheeeez) reported
@KiNGMyStEriUs_J Might be a recall on that, go to an apple store they might fix it for free
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spencer
(@beesrverycool) reported
from
Friendswood Crossing, Texas
manifesting that the apple store can’t fix the bluetooth connection on my airpods and they give me free airpod pros
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Jay Fallon
(@jayfallon) reported
@ches Takeout delivery really took on a life of its own but outside of a very few must-haves I don’t see the demand. Apple Store delivery was really tight when I used it. Maybe it’s a brand-specific problem and not hand-delivered Ben & Jerry’s.
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Outspoken_Sheep
(@Outspoken_Sheep) reported
@BlkFrankWhite1 It’s available you just need to go to the 2k develop page on the apple store to find it… downside is it doesn’t work and you can’t login lol
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Nikita Satnami
(@nikita_satnami) reported
Tech news iPhone 14 launch plagued by major Apple Store errors; delivery estimates slip to October - 9to5Mac Feature disparity within the high-end lineup is also expected.
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Kyle Armitage
(@KyleArmitage97) reported
@DetroitBORG I have mine prepared and had no issues, I was in and out of the apple store app within five minutes
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im talking to myself do not perceive
(@georgeandrew97) reported
i used to love writing in my macbooks notes app but it wont turn on anymore and the apple store said it was 400 bucks to fix it lol😮💨 when I have a nicer job ill splurge on a nicer one instead of fixing this piece of crap with no ram thats only good for youtube
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Jay
(@IckleBlueJay) reported
@tim_cook Preorder ready since Wednesday, but Apple Store kept having errors today, wouldn’t let me confirm preorder, app then lost my preorder altogether! Delivery was Friday, but due to @Apple systems failing, I’ve got to wait over a month. So much for first come, first served
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SQLDevDBA
(@SQLDev_DBA) reported
@BrentO All sorts of issues today. I ended up using the Apple Store app on my phone and it went relatively smooth.
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Thomas Capro
(@ThomasnScout) reported
@lou_bear1 Guys I talked to an Apple Store Specialist about this issue because I was worried about the same thing. They do not charge your card until your order ships out! So no worries
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Tristan Isham
(@TristanIsham) reported
@SnazzyQ The only issue I had was the Apple Store forgetting my credit card despite it being there in the preorder pre check and being on file with the Apple Upgrade Program. Luckily I was still able to snag my Pro Black 256g
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Carlos Sousa
(@carlosousa) reported
What a terrible experience ordering on the online Apple Store, app and site. That’s not the apple experience we expect, and your costumer’s deserve. @AppleSupport @Apple @tim_cook
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Chris Lester
(@bjmedia) reported
@briantong I had zero issues this morning with my order through the Apple store. iPhone 14 Pro Max next Friday!!
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Peter Cryans
(@outlaw_pete) reported
@applesupport Is there a problem completing orders for iPhone 14 in the UK via the apple store app? I’ve been trying on and off since 1300. Am I wasting my time?
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sjgaming90
(@sjgaming90) reported
Well this was a nice visit to the Apple Store today, well I’m waiting for my stuff to back up and I feel something brushing against my leg, I look down and it’s someone emotional support dog, and she says “you can pet her if you want”. Obviously I pat her!
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Malia Vu
(@vu_malia) reported
@CaseyDeSantis Went to T-Mobile and bought a new iPhone 13 colonized. Tomorrow going to T-Mobile near LA fitness in Rowlett district again to connect and contact apple store for conclusion on the previous issue!!!
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Ace Lucero Tech
(@AceLuceroTech) reported
Well it looks like everybody wants to move to Dynamic Island. Every version of the iPhone 14 Pro and iPhone 14 Pro Max is now on back order until October. #marketshare #BuyYourMomAniphone “iPhone 14 preorders delayed by Major Apple Store problems”
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Robin Brandl
(@robinbrandl) reported
@crisisofconsc I’m just glad the Apple store worked from while flying over the Atlantic, got 20 errors but otherwise I would probably have a ship date of Nov LOL
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Family Pawtriarch 🐾
(@MarkFloydThaut) reported
The @Apple iPhone 14 release has been nothing but a nightmare this morning. Apple Store doesn't pull apple pay or apple card info. Pulled in old addresses into purchase. Can't change it. Error after error. @AppleSupport can't help, 3.5 waiting on tech support. So frustrating.
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ΞŁ Stuff.eth
(@ELStuff1) reported
@piovincenzo_ What's wrong with them? I had an issue with my left airpod and brought it into the apple store and they gave me brwnd new ones for free. They were almost 3 years old. I recommend making an appointment and bringing them in.