Apple Store status: access issues and outage reports
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Full Outage Map
The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Problems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
- Sign in (43%)
- Errors (29%)
- Website Down (29%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Aubenas
|
Sign in | 6 days ago |
|
Billy-Montigny
|
Sign in | 14 days ago |
|
Nantes
|
Website Down | 1 month ago |
 Capitólio
|
Errors | 1 month ago |
 Adelaide
|
Errors | 2 months ago |
 Ahmedabad
|
Sign in | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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Steve Rover (@steverover) reportedMy wife went to @Apple store to get my exchanged iPhone. No box, nothing. She had to take it out of the box which “is used to send back the broken iPhone”. What a nice customer service. I’ll pass over the fact that the guy was totally mansplaining her and she had to pay MY bill because Apple can’t find a way to send me a paiement link for me to pay it. When did Apple got so bad at customer care ?
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αzυnყαn ꒱ (@adowaable) reported@rinniimii i mean it didnt matter much to me cus i only used my phone when i went to school though. at home i used my ipad pro 24/7, if i was going anywhere else i just had no phone LOL it became a problem once my ipad suddenly stopped working and i only had that phone as a backup… hence why i had to upgrade :’3 BUT a few months later my ipad is up and working randomly again! right before i was gonna take it to the apple store too LOL, so W all around
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Champs ♞ (@_champs4) reportedTelegram will be back on the Apple store, It's a little glitch from the App store team.
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Fandom Pulse (@fandompulse) reportedStar Trek writer Peter David on why he hated Star Trek: Discovery: "I have no idea what any of it looks like. Every single scene was apparently filmed in a power outage. The sets are dark, the costumes are dark, everything is so dámņëd dark. I mean, yes, people said that the new Enterprise in the Abrams film looked like an Apple store, but at least you could see it. I can’t see crap in ST:D. " Is this a common problem with modern tv shows?
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𝓑𝓚 🇮🇳 (@incognitobk) reported@AppleSupport got a shocker of my life with Mac Book Air going blank. After visiting Apple Store Noida and initial inspection the laptop was found in good condition and looked like there was a problem with the logic board. Under Apple care mail was sent that zero cost is leviabl
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Ken Cook (@KenCook_KC) reported@fwaevon I recently went through this. The smiling kid at the mall kiosk offered to fix my cracked screen for $60 but had to disclose it would void my warranty with Apple. So I went to the Apple store and paid their price. I guess I passed the loyalty test, at least this time.
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emma ♐︎ ⋆˙⟡ (@starboyseong) reporteda really hot guy helped me today at the apple store in my mall and we were bantering so im abt to pull a jh in this fic and have problems w my apple devices every single time i see him working until it works
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Alvin (@Alvin1492840) reportedHis Apple Watch battery health was 81% after wearing it for only 10 months. He charged it on his nightstand every night. Left it on the charger until morning. Used Always-On Display all day. Kept cellular turned on even when his iPhone was in his pocket. Ran GPS workouts 5 times a week without closing the session properly. He did everything most Apple Watch owners do. That was the problem. His friend, a former Apple Store technician, looked at his Battery Health screen and said one sentence: "You've been draining this thing twice as fast as it should drain. Apple built 2 features into watchOS that slow the damage to almost zero and you've never turned either one on." She toggled 2 settings. Changed one charging habit. Turned off one feature he didn't know was running. 4 months later his battery health hasn't dropped a single percent. It's been sitting at 81% since. Here's everything she changed 🧵
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Ms. Humble Diva (@humble_diva81) reported@jolissaxo_ I cried bc after my dad died all I had were his voicemails. Went to the apple store bc I had an issue with my phone , the worker reset my phone without asking me. The way I bawled in that store! I would've kept my phone broken to never lose those. This one had me in my feelings!
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Calfes (@calfeswallet) reported@Seleb411 Download Calfes Wallet from either Google Play Store or Apple Store to get started, create your wallet in simple steps, keep your recovery phrase safe by writing it down probably on a piece of paper. Then explore the world of decentralized finance
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Juan Emiro Herrera (@JuanEmiro) reported@amazon 5/This isn't my first Apple purchase on Amazon. I've bought NEW (not refurbished) Apple devices directly from Amazon's official Apple store before, with zero issues — proof that my account, my card, and my buying history are completely legitimate.
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SummonStars #BRINGBACKVALKO💕 (@PisceanBaker) reported@dimplelicker @yizhouyins Especially because it's the Google Play store, not the Apple Store and China has issues with Google
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Lexie (@lexie20A) reported@spiritchihiro MacBook Pro a few months ago. Told myself I’m walking out of the Apple Store tomorrow, with a working MacBook Pro (mine was broken and I had no money to get it fixed or buy a new one). Couldn’t be fixed. So my Mum just said there and then I’ll buy you a new one, and she did?
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braceface_nana (@braceface__nana) reportedBeen at the Apple Store and phone store like 4 times just give me a ******* break the queen is finally fix for good
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Numan (@Numan_Ai12) reportedSo I asked the Apple Store technician the same question again: "Do these settings activated by default really protect the user... or are they slowly wearing down the device?" He didn't have an answer. But every iPhone he checked that day had exactly the same 2 options ACTIVATED. Silently heating up in their owners' pockets.
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Vadim (@VadimStrizheus) reported@foundparzival web app links work rn Maybe Apple Store issue
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givest (@usegivest) reportedDont take this as something bad or fud. This shows that we work, while it might take time, Apple has rules. When we fixed this issue and shipped it, our app Should be live on Apple Store.
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William AI (@wiliam23820a) reportedThe uncomfortable truth: Apple operates 500+ retail stores worldwide. Each one generates more revenue per square foot than any other retailer on earth. And most customers use the store for one thing: buying a product and leaving. Free workshops that teach photography, video, music, and device mastery never attended. Genius Bar diagnostics that are free on any device never requested. Trade-in valuations that take 3 minutes and apply instantly never checked. Price matching against Best Buy and Target never asked for. A 14-day return window for risk-free testing never used strategically. Free data transfer and setup declined and regretted at home. Education and military discounts worth $100-229 never mentioned. Device recycling for every old gadget in your drawer never brought in. Every service is free. Every service is available. Every service exists to make the device you already bought more useful and the next purchase more affordable. The former employee's last line: "I worked at Apple for 5 years. I sold thousands of devices. But the most rewarding part of my job was the services not the sales. Setting up an 80-year-old's first iPhone and watching her FaceTime her grandkids. Teaching a teenager iPhone photography and watching his photos improve in 90 minutes. Running diagnostics on a 'dead' MacBook and fixing it with a software reset for free. Giving a genuinely kind customer a free battery replacement that should have cost $89 because she treated me like a person, not a register. The Apple Store isn't just a store. It's a service center. A classroom. A repair shop. A trade-in counter. A recycling facility. Most customers use 10% of it. The other 90% is free and waiting." 11 secrets. Same Apple Store. Same glass doors. The products are on the tables. The services are behind the Genius Bar, inside the workshop schedule, and on the website you've never scrolled. Walk in this weekend. Not to buy something. To learn something. Fix something. Trade in something. Ask about something. The store was always more than a store. Most customers just never asked.
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David Bromley (@DavidBr35205455) reported@Apple - Has anyone fixed charging port problem on I- Pad. Hard to pay 1300. + for pro and port fouls up. Then Apple Store wants to chg 30 -40 % of orig price to repair ! Until they fix this or have charging pad like phone - it’s a expensive paperweight, lost sales,@tim_cook
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CHUDDYBEST (@ChuchuBr9976724) reportedShe can recover her phone or damage it, if is iPhone or visit apple store in Lagos to track down the thief. You can stole iPhone and get away with it. That dude be like em new for thiefing
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Yanik Guillemette (@YGuillemet17015) reportedAfter a 750 km road trip from home, our @cybertruck threw the PCS2_a094 error. Apparently it’s a well-known issue that disables all AC charging. The truck will only charge at a Supercharger. Tesla’s response? A repair appointment 3 weeks from now, and they actually tried to reassure me by saying Supercharging would be free. So I guess I’m supposed to waste an hour every few days driving 9 km to the nearest Supercharger, waiting for an 80% charge, then driving back home. That’s completely absurd. If this is a known failure, why isn’t there a recall? Why are owners expected to live with a vehicle that suddenly loses a core function? And the service experience keeps getting worse. Last time I drove to the Service Center, waited 3 hours, only to be told the tires they had ordered never arrived. I had to come back two weeks later. @Tesla seems to have very little respect for their customers’ time. The attitude is starting to remind me of those teenage Apple Store geniuses who ask whether you’ve installed the latest software update when your battery is physically dead. Love the truck. The service? It’s becoming harder and harder to defend.
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canid (@dilfboner) reported[getting down on one knee and revealing an engagement ring] will you be the apple store to my gay little monkey
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Carl (@Gladvillain) reported@13_T_C It uses the xpub so we shouldn’t have any problems. But who knows really. Make sure you use the right one and not a scam. A guy last year lost 6 Bitcoin because he downloaded a fake sparrow app from the Apple Store. They have no app.
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NARFE National Headquarters (@narfehq) reported@WhovaSupport Download the Whova app from the Apple Store or Google Play. If you are registered for FEDcon26, sign in using the same email address you used. Once you sign in, the conference will automatically appear in your account!
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Angela Rodriguez (@Angel1994_) reporteda down payment. I have never leased anything from T-Mobile or Apple—the iPhone was purchased alright at the Apple Store—never had the screen saver displayed on the illustrated iPhone 13.
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Xyntesiz (@vielie9696) reported@Action_Taimanin Remove your game from Apple Store, that will make you trouble lot any future!!
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Lety rety 🇳🇵 (@letycsgo) reported@telegram Hell yeh. Bet that one about de Epstein got your *** outta apple store bro. But we got yo *** back. U better 🧐 behave cause the longe nose tribe gonna get u down quickly next time
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Kyba Watson (@Kyba_Watson) reportedAlright Corp. I looks like i'm not going to either of my doctors appointments because my phone has been stuck on SOS mode all weekend. as soon as the apple store opens i'm gonna head there to see if there is a fix. So stream is still up in the air.
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T ✿ (@tbeenbrazyyy) reportedlocked myself out my phone and have to go to Apple Store tomorrow 2 fix it. so i can't see any of my tele messages :( ill get back to everyone tomorrow
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robyn (@robyn90695219) reported@Escargot4U @0x_Mattt The GME e-commerce issue was with regulation. Remember Gary Gendler was in charge at the time and heavy issues with the Apple Store. He was smart to scrub it back then. I think you’ll like Ryan. This guy picks up the phone and calls customers personally all the time.