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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
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Website Down (52%)
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Errors (39%)
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Sign in (10%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Boston |
Website Down | |
| Fort Collins |
Website Down | |
 Machala |
Errors | |
| Hyattsville |
Errors | |
 João Pessoa |
Errors | |
| The Bronx |
Errors |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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WorldonFire&WeAllGonnaDie Capital
(@Crussian17) reported
Woke up yday & my 12 pro didn’t charge, went & tried other chargers & nothing worked so went to @apple store & they tell me the charge pins bent & I need to pay $500 to fix it. Phone never fell or anything so it’s shocking such an expensive phone is so poorly made and no warranty
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vic 🥂s moni
(@yutacalorie) reported
i fell down the apple store stairs
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Mike McDonald
(@michaelm21212) reported
@AppleSupport RE: Apple support case: 101613206014 Had problems with GPS signal dropout in open water on 5th gen iPad Pro with cell service. After two support visits Apple issued a new device. While at home (100 miles from Apple store) I noted no cell signal recognized.
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Stephen Aldous 🇬🇧 🇺🇸
(@sraldous) reported
My @Apple Magic Keyboard with TouchID is awful. The Control key keeps getting stuck on and I can't turn it off. It's got to the point its unusable. I purchased the end of Nov. Can an Apple Store fix / replace? @AppleSupport
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Ri ✨
(@keepingupwitri_) reported
Gotta take my baby tablet to the Apple store ima be so mad I go all the way up there and they can’t fix this ****
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Eleanor Konik
(@EleanorKonik) reported
Well, so far I am having a miserable time trying to acquire an iPad. I tried to just go to the apple store to buy one, but none of the 3 stories within a 90min drive had the type I wanted in stock. Ok, fine, supply chain issues, I get it, I'll order from the website.
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1
(@eddie_roesch5) reported
i’m dead boutta run out the apple store after they fix my **** i ain’t paying
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Brooklyn_280
(@Brooklyn_280) reported
@oldladycrypto @JakeGagain Clear ur cache in your Google Play store or Apple store whichever you downloaded from. Uninstall it reinstall it. And if you were waiting to get a email just go straight to login and it should send you an email.
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“Hi, Emily” -Adam Lambert
(@EmilyLambert_13) reported
@RandomMedley My laptop has been a problem with glitch problem so I will go to the Apple store asap
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Harley don't play that!
(@Harleydadd) reported
First, @Apple products are SHITE! Second, for a company to hand out devices, that IF you forget a passcode, you lose everything, is senseless. This iphone 6 will not connect to ANY computer (tried 4), tried 10 cables, called apple. They have NO fix, short of $$$ at apple store.
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🦋Qui Bananas
(@FRONTPAGE_ME) reported
I’m need to go to the apple store because I shouldn’t be having problems, I’ve only had it for about 2 months
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hourly malky
(@malkyyyyy) reported
outside the apple store with limited capacity is so funny people are just milling around holding broken imacs lmao
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Hurricane Radio Detroit
(@HurricaneRadioD) reported
Pretty Tony - Fix It In The Mix is streaming now on #HURRICANERADIODETROIT. Download the app from the Apple Store or Google Play Store if you haven't already. #PASALAPALABRA
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Clare
(@Tofflee) reported
@TwitchSupport @AppleSupport I've had a problem trying to resub on Twitch to accounts I've cancelled the direct debit from on my iPhone. The error msg says go to the Apple Store but that doesn't help me. How can I fix this please?
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EUPHORIA SPOILERS
(@wqlkers) reported
Was at the Apple Store today to fix my computer and there was an ad for mq playing on the tv GAY PPL U WILL ALWAYS BE FAMOUS
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Loren Barnett
(@lorenbarnett11) reported
@AppleSupport Just spent 37 minutes on phone over this. Spoke to Apple store, sales, and customer service. I'm told I can only return within 30 days. A phone case should last more than 9 months. I see other people online with same problem.
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CocoCutiePie
(@CocoCutiePieYT) reported
@AppleSupport Whenever I try to connect my True Money wallet to my account/make purchases, it keeps coming up with the same message “Your account has been disabled in the Apple Store and iTunes.” How do I fix this?
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jilly
(@wmyblovebot) reported
i just spent 3 hours at the apple store trying to fix my computer and i got nothing done and now i’m even more confused than i was when i walked in and i’m to lose it
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female killua ❄️
(@bby_yayaa) reported
the video of the guy falling down the apple store stairs keeps playing on repeat in my mind
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ainnnn 아인 🇲🇾🌺
(@ainabas_) reported
Remember, vote in UK server 🇬🇧 and you must use vpn. Can download for free at google play/ apple store.
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Chris Law 🟣 chronophobe.
(@inequals) reported
the policy of pushing everyone with an "unacknowledged known issue" (as we Geniuses used to refer to them) to their "nearest" @apple store - mine is 2 hours away - just to save AppleCare telephone support budgets discriminates against disabled, sick, and poorer customers. (day 7)
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Denis *B*L*M*
(@quaidrayn) reported
@JoeSondow Weird. I'm not joking. I had the exact same issue, and only with my newer iPhone X. The SE never had issues connecting. Took it to the Apple Store. The guy toggled something, I'm certain the one I told you, and it's been working perfectly ever since.
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I’m feelin’ ‘22 🥂
(@sadcinnati) reported
@Taylor_rain21 Check your storage usage. Check for updates. If neither of those is an issue, press volume up, release, volume down, release, and then hold the power button until it turns off. Then turn it back on. If that doesn’t fix it, take it to an Apple Store and do a warranty exchange
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Sean Doherty
(@seandoherty) reported
@KateAurthur As far as I know it’s roughly double per stream (around a penny per stream) vs Spotify which pays about 1/3 or 1/2 of a cent. if someone buys my song on Apple store it’s about 60 or 70 cents. The issue is I get almost all my streams from Spotify; it’s pretty drastic in comparison
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Emma Grae
(@emmagraeauthor) reported
I have a small MacBook for my writing and accidentally spilled some apple juice on the keyboard. It wasn’t much, but the output speaker has stopped working, but makes a noise when I restart it? Can I fix this myself or do I need to make a reluctant visit to the Apple store? 🥲
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Eisberg
(@Eisberg_Wolf) reported
@fionaconmara @TimSweeneyEpic None your options are practical, so they make for terrible argument to make You are trying to excuse Apple's anti-consumer/competitive practices for no logical reason at all since any change would have no effect on you since you would be able to choose to use Apple store only
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Loren Barnett
(@lorenbarnett11) reported
Just spent 37 minutes on phone over this. Spoke to Apple store, sales, and customer service. I'm told I can only return within 30 days. A phone case should last more than 9 months. I see other people online with same problem.
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Joseph carpenter
(@Josephc20397642) reported
@minepinetworkk Scam Scam Scam ❌❌ Pi Network isn't having any form of Airdrop or Sales You can only Mine Pi Coin.. Download Pi Network from play store or Apple store.. Sign in use the invitation code Chukwuemekanwaduhu And start mining for free
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Alys
(@alysjones96) reported
"my laptop is really slow and crashes every time I turn it on" Apple store employee: "have you tried closing at least some of your 600 open chrome tabs"
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Andrew James
(@ajm812000) reported
@SH_92_x I would take it to the Apple Store, they are so good at sorting issues, I took one of our I pads in the other day and they had a look and said even though it was out of warranty my son couldn’t have caused the issue and gave me a brand new one !!