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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
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Website Down (53%)
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Errors (33%)
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Sign in (13%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Pittston |
Website Down | |
 Bishops Stortford |
Sign in | |
| Miami |
Website Down | |
 North Vancouver |
Errors | |
| Boston |
Website Down | |
| Fort Collins |
Website Down |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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Payal Anklets
(@AnkletsPayal) reported
@AppleSupport I don’t knw where i approach because i baught new apple mac 💻 but fresh laptop not working… ek baar bhu nhi use kiya or now i complained apple store they said k bettery ka problem hai so will change bettery.. but my point is k pase pure diye hai
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camille preaker's vodka
(@joachimtrier) reported
took my laptop to the apple store yesterday and they told me it’s a hardware issue which costs £500 but i just tried to turn it on and it worked????? apple you are very sick for trying to scam me like this
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*** Sanook
(@LenSanook) reported
@butlerofdogs @mashable Are keyboards not a serviceable part or something? Shouldn't this take an hour or two to fix at the nearest Apple store? My non-Apple laptop had a bad keyboard and I just bought a new sister board thing. Unscrew, swap, screw back. A few minutes work. Surely Apple can do same?
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JazzieJae
(@JazzieJaeT) reported
@Ayoo_ItsIsaiah Oh wow thats so crazy because when i took it to the apple store they told me some thing different. LMAO and the charger port was shot so its actually not the charger. The batter. Its the phone but thanks for your simple problem solving as that has already been executed
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Sarie
(@afterthought9) reported
Sitting on my smug #android using ***, listening as my sister struggles with her new #iPhone and the genius (no sarcasm intended, that's how title) in the Apple store tries to fix it. #fightingwords
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Jack Odom
(@JCOdom24) reported
Girl at the apple store: yeah sorry i lost my voice i was at a bts concert this week. Like okay? the genius did not need to know that to fix your airpods
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Kitty Macpherson
(@MacphersonKitty) reported
Would like some advice please #ITTwitter My MacBook screen sometimes doesn’t work. Took it to Apple store and they think it might be a software problem. They made me an appointment to have it wiped and reinstalled, which means I would then have to reinstall word etc
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Dr Saundra Stephen
(@hiheal) reported
for repair of his error, clumsiness, non listening and breakage. @Apple @AppleSupport Worst "Genius" experience in an Apple Store ever!
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Val Foster
(@valerie7foster) reported
@BernieSpofforth Had the same problem in an Apple store yesterday “I’m exempt” the response was I’ll get you a mask or face shield” 😡
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Marcus Black
(@marcusblackcat) reported
So my daughter's iPad breaks with an Error 4013 and I take it to the @apple store. This is apparently a "Hardware" error so they want me to pay silly money to replace. Yet everything I read online states this is a software error which occurs during update? Can anyone advise?
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Simon Lester
(@SimonLester24) reported
@goonerridge @OliveQueen1472 I got mine from the Apple store Kris, never had any problems!
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QUANTUS MAXIMUS
(@QuantusMaximus) reported
Airpod pros are absolute trash. Waste of money. Left one never works. Go to nerdy apple store and have tons of right in stock but no left.. obviously a production problem/defect.
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E. H.
(@ehidalgot) reported
@MenTourPilot @AppleSupport @Apple Hello! Can you go to the Apple Store in Passeig de Gràcia? I went there for a screen problem on my iPhone X, just three month after I bought it, and they were incredibly helpful!! Changed the screen for free!
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Foxdrop
(@Foxdroplol) reported
@faeszii Sounds expensive to fix at the apple store
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*** Sanook
(@LenSanook) reported
@mashable Are keyboards not a serviceable part or something? Shouldn't this take an hour or two to fix at the nearest Apple store?
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apenwarr
(@apenwarr) reported
@theprincessxena @vysecurity Oh, well, you can always go to the Apple Store and have them talk to you. They won’t be able to help, but that’s a separate problem.
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Markian Gooley
(@markdotgooley) reported
Apple Store in about an hour simply swapped the phone for a near-identical one. Experienced guy there said he’s seen this failure before but it’s not common. Weird audio issue now with phone and my hearing aids. Knee hurts. Oh well
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Aamna Hassan Fasihi
(@AamnaFasihi) reported
Great, so now that stupid @HBLPak is not working on Apple store.
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Jennifer S
(@JenStojanovich) reported
from
Schererville, Indiana
@Mowracer84 There were a lot at the Apple store that had it balanced on their top lips. It moved down further as they talked. So great.
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Jack Odom
(@JCOdom24) reported
Girl at the apple store: yeah sorry i lost my voice i was at a bts concert this week. Like okay? the genius did not need to know that to fix your airpods
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Kenan Demir
(@kenandemir_en) reported
I am at the @Apple store and the sound on my phone not working. They are not willing to fix the issue even though it is manufacturing issue. Not sure what to do. @AppleSupport @tim_cook
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Anas Noorani
(@anasnoorani) reported
@AamnaFasihi A friend of mine was charged by Apple store on his debit card which he never used. His amount was returned by the bank meaning it's a known problem. I think this is due to this reason that they blocked access.
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Shabnam 🐓
(@RobotRepair97) reported
Just spent three hours trying to fix the update on my phone which left it without cellular service only to find out I have to take it to the Apple store to repair it there 🙃
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Axel 🕸🕷
(@axel_otel) reported
@cowboyprincez If you sign up for apple care ($10) you can get a fix cheaper than full price but it will prob vary on your screen. In my case, I spent $45 overall with the $10 sign up included but it wasn’t too bad instead of like $300+ for a repair and can be done same day at an apple store
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BigBossNFT.eth of IoN 🍌🦍
(@BigBossNFT) reported
@Loopifyyy @BoredApeYC The problem was aiming for the apple store in the first place
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camille preaker's vodka
(@joachimtrier) reported
took my laptop to the apple store yesterday and they told me it’s a hardware issue which costs £500 but i just tried to turn it on and it worked????? wow **** off apple
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#Ramuism
(@mahesh2weets_) reported
Airpods Pro sound issues emanna unte...apple store ki ellandi kothadi istunadu...few units manufactured before oct 2020 are apparently defective🕺🕺
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Shawn Cook
(@ShawnLCook) reported
@markgurman Hey Mark, per your rebate issue, I purchased new Apple Case and Belkin screen Cover last year @ Apple Store on Chestnut on July 1st and they both were cracked and frayed by December 1st this year so I stopped by Apple on Union and was charged another $90 to replace ?
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the black pete davidson
(@SyBabii) reported
My MacBook not working I’m at the Apple store if they get that ***** to turn on they gone see mad latina blue eyed brunettes getting ****** by bbc’s 🤦🏿🤦🏿
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philippe anthony.
(@philippe_BBY) reported
Wtf is it so hard to make an in store appointment at the @apple store now? This is terrible. @AppleSupport