Apple Store status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Apple Store users through our website.

• Website Down (43%)
• Sign in (30%)
• Errors (27%)

Live Outage Map

The most recent Apple Store outage reports came from the following cities:

City	Problem Type	Report Time
Quito	Website Down	12 days ago
Guayaquil	Sign in	12 days ago
New York City	Sign in	13 days ago
Malibu	Website Down	16 days ago
Houston	Errors	18 days ago
Lille	Website Down	19 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

• 
  DaveTheLibertarian (@Libertarianist3) reported 6 minutes ago

  @Inhumansoflate1 I'm pretty sure most folks are tired of people robbing the Apple store and burning down thier Wendy's everytime some gets shot running from the police.

• 
  Murica Enjoyer (@Muricaenjoyer) reported 7 minutes ago

  @SimardPete @GarrettPetersen Apple Store guy made me feel like a dumbass when I said I needed a new phone because the charging port was broken, and he just gave it a dental cleaning and handed it back working great 30 seconds later.

• 
  Bill Daily (@MutnHeadDigest) reported 7 minutes ago

  @coinbureau NO WAY! More scaminess in the digitized DPRK infiltrated OTC/BB Pinksheet griftcoin world. Don't believe it folks go grab your hardware wallet today, and update the app in the Apple store, right on the verge of mass adoption. I don't think we need to wait for quantum for trouble.

• 
  Michael Pumo (@michaelpumo) reported 9 minutes ago

  @JackBarham I just hope they fix the “midnight” colour option’s tendency to attract finger print grease. Nice colour but in the Apple store they really do not look great after people touching them. 😬

• 
  stephany (@s13ph4n7) reported 11 minutes ago

  im bouta walk into an apple store show them my phone storage w/ “system data” taking 60% of my phone storage + growing and if they dont tell me what it is and fix it I’ll immediately throw it at their stupid glass window and leave

• 
  Stuart McArthur (@StuartAMcArthur) reported 13 minutes ago

  @mickyluv7 If it's the hardware, the Apple store will be able to fix it, but...well, they won't use lube.

• 
  Will Maddrey (@willmaddrey) reported 14 minutes ago

  @SeeksMaria I mean when one of the bigger eyesores on that block (the apple store) literally is a corporation that tore down a local music venue to build it there. Uptown has live music and more coming, and if Mike's against that it's stupid, but I don't think he's the problem here lmao

• 
  Munzurali (@munzurali62) reported 17 minutes ago

  @TeamYouTube Yes, I also noticed that other users on the Apple Store are experiencing the same issue.

• 
  JustWondering🔮📿 (@JustTheDrama411) reported 17 minutes ago

  @PissedOffMandaP Welcome! I have an iPhone as well. With the same issue. No storage left! Anytime there’s a new iOS update I usually have to go to the Apple Store so they can install it & wipe the old ones.💀😬 You can do at home on a laptop. But I like to leave it to the pros now.🥵

• 
  Valerie Ortiz (@Valerie40781449) reported 19 minutes ago

  @Stephan46135590 @Mommyof3xo @YouTube I want to go to the apple store and take me with you phone and mine's already broken

• 
  Snake with Feet (@Snake_With_Feet) reported 22 minutes ago

  @PalmyrPar literally everyone talks **** about apple now because they constantly release “updates” that make your phone worse. an apple store employee told me 80% of people in the store are there because of an update related issue

• 
  💊 neo ! ★ #cupcaketwt🧁 (@fagdetector999) reported 22 minutes ago

  @_balconyscene ITS IN THE CITY Its like right next to my bus stop U know where the apple store is its like just down the street

• 
  ambs 🧡 loves dan so much (@howellstopper) reported 31 minutes ago

  just knocked down an entire shelf of apple pencils in the apple store

• 
  Aakash Gupta (@aakashgupta) reported 32 minutes ago

  Live Photos exist because they check three boxes that have nothing to do with the user. They eat storage, which drives iCloud upgrades. They're visually impressive in Apple Store demos. And they create a switching cost: years of Live Photos that won't transfer cleanly to Android. Every iPhone user has accidentally sent a Live Photo that plays their voice saying something embarrassing in the background. Apple knows this. The feature has been on by default for 10 years. The fix would take one engineer one afternoon. Make it opt-in. But opt-in Live Photos would reduce iCloud storage consumption by an estimated 15-25% per user (each Live Photo is 2x the size of a regular photo because it saves a 1.5-second video clip alongside the image). Apple charges $2.99/mo for 200GB and $9.99/mo for 2TB. There are over 1 billion active iPhones. Even if only 10% of iCloud subscribers are pushed over their free tier partly because of Live Photos, that's tens of millions of monthly subscriptions that exist because a toggle is set to "on" by default. The setting is buried in Camera settings, not surfaced during setup. You will never see Apple put "Would you like Live Photos on or off?" in the onboarding flow. The confusion is the product.

• 
  AberdeenRed 🏴󠁧󠁢󠁳󠁣󠁴󠁿⭐️⭐️ (@StandFreeDon) reported 33 minutes ago

  @appltrack Apple now needing photo driving license uploaded Credit card number online and also you now need to log into the apple store to proceed Two updates in a week in uk so something must have been wrong Why has apple login now also been added to the digital id?

• 
  DStv Nigeria (@DStvNg) reported 34 minutes ago

  @owoeye157561111 With MyDStv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you. -Bola057

• 
  Akshar Patel (@Axr_patel) reported 36 minutes ago

  @Apple @AppleSupport . Support just keeps saying i have to go to a different apple store to get the issue resolved. I live 130km away from the second nearest apple authorized repair store. No help from apple. Really poor service.

• 
  rudestlittlebitch🩰 (@onikaitaly) reported 38 minutes ago

  @svr123456789 @QshrQls @Eyaaaad If you use a cheap battery, your phone will definitely have problems. Also, as you said, iPhones have glued backs, so it's not a job everyone can do at home. To have it replaced at an Apple store costs €150 or more.

• 
  Bella Noches ♍️ (@beautynbullshit) reported 38 minutes ago

  Why it cost $170 for me to fix my phone at this Apple Store? 😫

• 
  DStv Nigeria (@DStvNg) reported 47 minutes ago

  @Adegboyega__ With MyDStv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you. -Bola057

• 
  N K E C H I N Y E R E! (@nkaynnaji) reported 47 minutes ago

  What Apple Store didn’t know is that, I’m not the problem but @ZenithBank This bank is so useless that you can’t even reach them through their customer care line or their social media handles to complain. They have systematically turnoff every means of communication It’s crazy!

• 
  SHANI (@SNEALMade) reported 48 minutes ago

  @stevebyrnelive Are you in LA? I was just in LA at an Apple Store and I had this question three times while in line.

• 
  . (@freaknexxxdoor) reported 52 minutes ago

  @DirtyHusbandR0y Them ppl being slow at the Apple Store? Lol.

• 
  C_MURRAY♑️ (@CMURRAY68196784) reported 52 minutes ago

  After upgrading to the latest MacOS, my MacBook Pro became incredibly slow. I tried various restarting techniques and cleaning options, but nothing seemed to help.I decided to take my MacBook Pro to a nearby Apple store for diagnosis.

• 
  MOHAMMED (@MOHAMMEDolts) reported 52 minutes ago

  @AppStore There is a problem with the Apple Store.

• 
  Ken Palmer (@KenPalmer_) reported 53 minutes ago

  @garethlpowell Keyboard issues drive me nuts! Maybe the Apple Store can fix it.

• 
  CryptoX (@CryptoClasher1) reported 53 minutes ago

  @Suno WTF !?! Fix the glitches on your app for the Apple store! I was going to subscribe, but can’t even upload anything seriously!

• 
  Stephen Wolper (@StephenWolper71) reported 53 minutes ago

  Caused the brand new iPhone to lock up with no options have to go into an Apple Store. I ordered this online because I can’t walk. I’m stuck at home. They should either come fix it or replace it. This is nonsense. I guess I have to call the Better Business Bureau and consumer hel

• 
  kai the chief (@Stats41958154) reported 54 minutes ago

  @ArgosHelpers hi there, I bought a MacBook from you less than two years ago, and for over a year now the camera is not working. I went to the Apple Store and they said it’s a hardware issue and that Argos should cover the issue under consumer law. Could you tell me the next steps

• 
  sy•ah (@obviouslynotdes) reported 60 minutes ago

  why im in the apple store thinkin i seen my old ***** i need to lay down