Apple Store

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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.

Problems in the last 24 hours

The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Apple Store Outage Chart 09/24/2023 09:45

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Most Reported Problems

The following are the most recent problems reported by Apple Store users through our website.

  • Website Down 55.22%

    Website Down

  • Errors 23.91%


  • Sign in 20.87%

    Sign in

Live Outage Map

The most recent Apple Store outage reports came from the following cities::

Loading map, please wait...
City Problem Type Report Time
BrazilSão Paulo Sign in
BrazilBrasília Errors
BrazilFortaleza Errors
MexicoCelaya Sign in
United KingdomLondon Website Down
FranceMontreuil Website Down

Community Discussion

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Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

  • transjolras1001 Anakin Skywalker Enthusiast and Apologist (@transjolras1001) reported

    I’m not good at technology and my phone is broken so we’re going to the apple store and my dad means well he’s helping but he keeps trying to delete all my messages and he already in the past deleted all my messages with my dead friend so I have NOTHING of her no memories

  • MysterySnowball Michelle Snowball (@MysterySnowball) reported

    @AppleSupport I'm trying to help an 80 year old widower access his late wife's iPad but he doesn't know her email, passcode, iCloud login or password. If I bring her death certificate to an apple store, will they be able to help?

  • jsbilsbrough James (@jsbilsbrough) reported

    @seb_mc2 I take issue with this one there’s a huge difference between storing data and using it for ads. Also, when does Apple collect anyone’s salary data?? Apple store my contacts, but they don’t have access to them. They store my health data, but again, don’t have access.

  • FarukKuruz fk (@FarukKuruz) reported

    My 16” Macbook pro 2019 stopped working for no reason. Device was lightly used once every 3 months in a very clean environment. Took it to the apple store and they said logic board needs to be replaced. So many people are reporting the same issue for this yet apple is asking

  • HenrySantoro Henry Santoro (@HenrySantoro) reported

    @chipgoines @megansarahj The line outside Hermes yesterday was a block-and-half long. The line outside the Apple store stretched all the way down Boylston Street.

  • HP_DarthMaul South Side Darth Maul (@HP_DarthMaul) reported

    @RexChapman @RexHuppke But it is the NYC Flagship Apple Store on Fifth Avenue. The best Apple Store. So I did good. Why isn't everyone praising me? Why does NYPD/FBI want to hunt me down? Defund NYPD/FBI!

  • EvangelosStamos Evangelos Stamos (@EvangelosStamos) reported

    @MadMaxMel @AppleSupport Did you got your iPad Pro replaced ? I am facing a similar issue and an Authorized Service Provider denied to cover this in Apple’s 1 year limited Warranty. Unfortunately there is not an Apple Store in my country.

  • IndiaPostOffice India Post (@IndiaPostOffice) reported

    @Anhsirk523 We regret the inconvenience caused to you. Please delete the old application and download the upgraded application from Google Play/ Apple store, and then try to login.

  • theworkofjar THE WORK OF JAR 💡 (@theworkofjar) reported

    Thought my computer was starting to slow down. Turns out it was the heat. Took it to the Apple store and everything lol.

  • SeparateHold ً (@SeparateHold) reported

    Went to the apple store without bothering to bring a hat and now my car broke down and i feel like a hardboiled egg.

  • nayyef_ali Ali Nayyef (@nayyef_ali) reported

    @KellySKennedy I would look-up the closest Apple store near you and see if you can set up an appointment with one of their associates. If it's a software/manufacturing error, I believe they'll cover the costs of repair/replacement. Or you can contact their tech support.

  • Lidsville Lindsay Brown (@Lidsville) reported

    @mediocrateaze @Apple Yes, I don't like over 800, but over 1000 is bad. Part of the problem is the huge number of people always in the Apple Store. Often over 100. If they cleaned the air with in-store hepa units, they'd still have high CO2 (so many ppl exhaling) but less virus would be circulating.

  • arabgonfreecss لارا (@arabgonfreecss) reported

    Woke up to my phone still broken , went to a five hour meeting, got dropped off at apple store immediately after my meeting and it’s a two hour wait. I want to die and I am going back home to sleep .

  • VaibhavTewariii Vaibhav Tewari (@VaibhavTewariii) reported

    Hi, I dont live in India. My iphone is not working properly and I have to go to Apple store and get it repaired after which they clear out my esim as the machinery will be changed. @reliancejio @JioCare

  • drinkinkmon Detaia (@drinkinkmon) reported

    @tiuuie a local mobile/PC repair shop or an Apple store (although Apple has a bad rep for overcharging for simple fixes, so I'd recommend a local shop if you can find one) Most local repair shops let you call or text ahead to get a quote, but they'll only confirm the issue once you send

  • jerrykong80 Jerry Kong (@jerrykong80) reported

    @YourPalKylie If you have the time, take it to an Apple store if dust isn't the problem. *Sounds* like a thermal issue but obviously can't be sure without examining it myself. MB Airs are passively cooled, so if its ventilation is compromised the system can overheat quickly.

  • conssion gabby (@conssion) reported

    Apparently it’s a usb issue (error 9) so I changed the usb, changed to 3 diff computers, downloaded & updated iTunes numerous times, cleaned out my phones usb port, restarted all 3 computers but nothing is working. The closest apple store is multiple hours away, I’m so mad

  • arabgonfreecss لارا (@arabgonfreecss) reported

    It’s still broken so now I have to go to the apple store after my long *** meeting that I’m late to. Someone take me out back and shoot me.

  • parashar Parashar S (@parashar) reported

    When I went to Genius bar at Apple store, the employee and manager instead of trying to figure the actual issue started to upsell me Apple Care +. And instead of actually helping, blamed me for denying it. The reason I don't buy Apple Care + I used to trust ur devices. @tim_cook

  • Lottydev1l Charlotte Laidlaw (@Lottydev1l) reported

    So anyway, I went to the Apple Store to get them checked and they were indeed faulty due to the manufacturer issue, so they gave me new replacement ones for free

  • kaybgriff kay bay (@kaybgriff) reported

    I think I’ll go to the Apple store today because they need to fix my Apple Watch. It stopped working while in warranty. I did nothing to it.

  • sebisticated joan 🪁 (@sebisticated) reported

    @54pphic did you use a regular credit card or tried renewing it through apple store? cause i had this problem in march when i wanted to buy it in apple store and it just woulnd't work. had to ask for a refund.

  • wylinval wylin🧛🏿 (@wylinval) reported

    @thefatnoob waitthis actualy makesalot ofsnesee. ido suck mhonw toes occasionalyand this helps understand ny problem. When you go into the Apple Store

  • jimmygunawanapp BLENDER SUSHI 🐌 24/7 - Love Art Blend Peace (@jimmygunawanapp) reported

    @F2O_Official If you bring that broken iPhone to Apple Store, the tears from Genius Bar will magically repair the iPhone.

  • _alleyx 🧣 (@_alleyx) reported

    putanginaaaaAaaa sumthing went wrong with my mac awhile ago and i was not ready to pay a **** load of money to bring it to apple store to fix it 😭😭😭😭 luckily, my ie/it jowa saved the day!!! tnx @zyrenegalfer

  • __treed Tamaira (@__treed) reported

    Hope bro fix my brakes today, I need to hit the apple store so bad

  • owen__lang little miss (@owen__lang) reported

    The apple store be like: the wait to buy the laptop you want is 2 hours and you also can’t sit down those are only for Genius Bar appoints, also if you leave we will give up your spot in line

  • SunnSiobhan sun (@SunnSiobhan) reported

    @bayybeeeK Your Face ID is broken because the true depth is disabled. You’ll have to get this fixed by going to an Apple store. This usually occurs because of water damage. If they see that it is indeed water damage, it won’t be covered by warranty. You’ll have to buy another phone.

  • steph_mcca steph mccann (@steph_mcca) reported

    i like at the Apple store they make u feel like you’re in trouble for wanting to buy something. you have to go sit at a special table. Talk about what youve done

  • Mimimoonfairy moonfairy (@Mimimoonfairy) reported

    in my gatekeep era, ask me where i bought my clothes? the store burnt down. what song is that? i forgot the name and my spotify deleted everything. where did you get that app? apple store deleted the app and the creator died in a fire with his laptop.