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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Problems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
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Website Down (45%)
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Sign in (28%)
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Errors (28%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Website Down | ||
| Website Down | ||
| Errors | ||
| Sign in | ||
| Sign in | ||
| Sign in |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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Marcelo
(@only1marcelo) reported
@Apple i just had the worse experience with your support group... not having the Apple store to fix issues is really going to hurt your brand. I spent 2 hour of my time today and phone is still not working.
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Michael Parnell
(@McBranix) reported
@_EnderWasTaken_ @reraixdre OMG, Google play/Apple Store needs to clean up their crap. That's terrible. If I were you I would go to your phone carrier and get a new number and a new phone and file a police report. I'm pretty sure what happened to you is illegal.
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Akos ☀️
(@szotsakos) reported
from
Dundee, Scotland
hey @AppleSupport, would you know why I have to restart my phone in every couple days to enable wireless charging? I had this issue with iPhone X and now with iPhone 12 Pro and use 2 different model of charger one of which I bought through Apple Store online. Any ideas please?
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Veerendra
(@telugutechtalks) reported
@SangeethaMobile I bought iphone 11 from one of your store in btm and it has a problem. If I visit the store they are asking me to go to apple store and if i go to apple care they are not bothering bcz i bought it from resellers. What do i do now? @AppleSupport @Apple
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Declan (SUPER BOWL CHAMPION)
(@declankenny04) reported
@otttern yeah i was gonna say u could probably take it to apple store or something they could probably fix that
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sam byford
(@345triangle) reported
@alanb i had the problem with NC off too (never really use it anyway), but the apple store replaced them without even checking what they sounded like, so prob worth a visit
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Al
(@acambss) reported
My Mac is stuck in an update that won’t complete so naturally I threw an absolute temper tantrum like a boomer. My girlfriend being the sweet angel that she is has decided to fix it for me so I can avoid having an absolute meltdown in the Apple store 🥰
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DANI ✰
(@BABYCUSCO) reported
Just called Apple support and I’m getting my **** fixed for free after the Apple store tried to boot me out. Love that for me. Gonna walk back in like a queen. FIX MY ****
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ᴮᴱAina⁷ 🧸🍓
(@kimtaetae1101) reported
Lowkey regret that I don’t buy my phone at online apple store. I thought there’s problem with my account but actually I just need to change my card limit sobs sobs
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jade
(@OverdoseJadee) reported
Is the apple store still closed ? I need a new watch and fix my phone
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Mark
(@owlman32) reported
@Apple @AppleSupport Please look into the repair practices of your Crossgates Apple Store. Its on its third trip to the Genius Bar for a "software" issue. My wife can't work from home and my daughter is 2 weeks behind schoolwork. Time to switch to PC?
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Ralph Brandi
(@thereisnocat) reported
@jfc3 @khimscho Has to be from before the last administration, because I’m pretty sure we haven’t seen each other during the dark years. This was from a lunch meetup in Soho just down the block from the Apple store IIRC.
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someone
(@noonecandoit001) reported
@AppleSupport hi, i have a problem with my macbook screen. (Early 2015, A1502). Screen peeliming. I live in Turkey and my warranty is over and apple store (zorlu center, in istanbul) does not repair free of charge. The recall campaign has ended. Please help me.
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Karen R
(@Boston802) reported
@googlephotos Hi, when is your app going to update in the Apple store? I have not been able to upload photos since the last update (months ago) and I hope that will fix it
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Petite
(@Ram22Alex) reported
Has anyone ever taken their broken beats to an Apple store? I need to get mine fixed
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BE NICE 🦎 PARTY HARD
(@calamari_cat) reported
@toebeanery why would i want to be in a coffeeshop that looks like an apple store when i could hang out in one with a broken ancient cash register and like, a random person dressed as a wizard doing tarot readings in the corner and another person sleeping in an armchair
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Brianna Brugel
(@bribrugel) reported
@hotlenaa I recommend Apple store for purchasing apple products (they’ve never given me issues and gave me a new watch when mine stopped working vs. Best Buy had a huge process w/ my sisters iPad) however Best Buy did have better deals on the MacBook I just purchased so I went there.
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Love, Jude ✨ed✨
(@judesXamor) reported
@goodnightnbryan My gadgets are kinda out of date I say we take down the Apple store
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𝓔𝓵𝓵𝓲𝓼 🦄
(@woodzfact) reported
Both my parents working from home is so much fun they are blaming eachother for not knowing the apple store login account
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sara · 유혜미
(@misosoup) reported
@VZWSupport The phone was purchased IN FULL at the Apple store. Your reps are blaming Apple for the charge, yet the bill is explicitly coming through on the Verizon account. This is a VERIZON issue. Stop trying to **** us off on Apple.
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xadjilene
(@shruikvn) reported
***** at apple store didn’t even look surprised when i explained my problem
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Vijay Shetty
(@vijayrkshetty) reported
@KooAppOfficial Uk apple store says this app is not available in your region. Please fix it
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DStv Nigeria
(@DStvNg) reported
@masterminderic @DStvNgCare @DStv With MyDStv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you for continued patronage. Dami008
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HAPPY BIRTHDAY ALEXANDER/ the social's band mom
(@AsabeaArreaga) reported
i cant wait to go to the apple store tomorrow to fix my computer
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nat
(@nattarbox) reported
@doriantaylor Sure, but I'm saying they're ultra-sensitive to swollen battery issues because they sometimes explode and are just a total disaster. Walk into an Apple store with one and they're gonna give you anything to be cool about it. Was my experience with one anyway.
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Puni
(@ShalliePlus) reported
@Nessandcompany reminder the only time we got an official port of smt1 was on the apple store and that has since been taken down
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malloreigh
(@hgierollam) reported
@Fox_E_Lori I had that problem and it drove me NUTS - turns out the keyboard on my Gen of MacBook Air was recalled for this problem. Apple store fixed it for free.
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DMVFRENCHIEBUBs
(@BeYourselfBubs_) reported
@Fool_inthebooth Yes , you can take it apple store and get it fix for the low or free sometimes , or U can take it to Best Buy
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Michael Valentino
(@MValntno) reported
Chess com billed me $49.00 2x via the @Apple Store and refuse to help me get a refund. What a scam. I will never buy from them again. Apparently, they have no problem with taking advantage of the blind.
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bnt il kitab
(@36r_elward) reported
@OfficialSeanJ idk how in the WORLD this happened but for whatever reason I’m in the Jordanian Apple Store and I can’t download anything or listen to music or do anything because it’s not the US store. That’s only one of my issues w Apple lmfao