Apple Store status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Apple Store users through our website.

• Website Down (40%)
• Errors (33%)
• Sign in (27%)

Live Outage Map

The most recent Apple Store outage reports came from the following cities:

City	Problem Type	Report Time
New York City	Sign in	11 hours ago
Malibu	Website Down	3 days ago
Houston	Errors	6 days ago
Lille	Website Down	6 days ago
Estelí	Sign in	20 days ago
Hamburg	Errors	20 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

• 
  💭 (@tendership) reported 20 seconds ago

  i doubt this move is for anything but allowing creators sneaking by the ban to filter content more effectively. the current owner confirmed at the time of purchase adult content creates issues with payment processors + apple store BECAUSE of sesta/fosta and christian lobbyists

• 
  🌻 Nevin Thompson 🌻 (@Nevin_Thompson) reported 2 minutes ago

  @karenkho This happened to me. But what happened was that, in order to resolve another problem, the Apple store told me to reset my phone settings. My iPhone then merged my Apple ID with my iCloud ID (different for some reason?) and I was locked out. Took about 6 hrs of calls and 2-3 weeks

• 
  Scott Murphy (@ScottMurphyInLA) reported 4 minutes ago

  @Glenn__Kenny James L. Brooks at the Genius Bar in the Century City Apple Store. Michael Mann browsing pens at Staples. David Byrne at the old Sunset Virgin Megastore, coming down the escalator as I was going up.

• 
  Angel❀BLM (@BuniBubble) reported 6 minutes ago

  @eggjert @_Vimp @SplatoonNA You need to check the Apple Store and click your account profile so you go down and look for the Nintendo app

• 
  redhead77 (@redhead77) reported 6 minutes ago

  @LloydsBank can’t login again to the app and nothing to update in Apple store 🤔 please advise…

• 
  VICTORY (@vickiw32) reported 9 minutes ago

  @ejeancarroll Take it to the Apple store. Tell them that it arrived like this and what are they going to do to rectify their error? Bring media, they hate bad press?!

• 
  Hasna (@hasnaaxm) reported 13 minutes ago

  apple store opening in qcm was such a brilliant idea cuz i don’t think i could’ve been able to go to the city after a long day just to drop my half broken **** off

• 
  Kyla Sylvers (@Hey_KayKay) reported 14 minutes ago

  @alexeptable I saw Zendaya at an Apple store with her mother as I was waiting on my computer to be repaired. She had on sweats and no makeup (that’s when I realized they were dressing her so much older with makeup). Her computer was broken. She got a new one. Her mom did most of the talking.

• 
  💗 (@iluvyoursproma) reported 21 minutes ago

  I hate going to Apple Store to fix my MacBook every month ugh

• 
  Adam Bednarczyk (@AdamNBednarczyk) reported 21 minutes ago

  Trying to find solutions to fix my iPhone that's blocked and the only ones I can think of is go to Apple Store but I need a receipt (and I don't have it since it's a gift from my partner's friend). Also, I got a google chromebook and can't find a good clean program to fix it.

• 
  🏵️ down to agin-core 🏵️ (@ajcrowlor) reported 22 minutes ago

  @coselia i think the tumblr staff is far more genuine abt their site than other big social media sites are, and this whole ban issue started bc of the apple store and what it allows... it's more complicated than just "tumblr staff bad"

• 
  Amhz (@_am_hoy_) reported 23 minutes ago

  @7KEVINCLASSIIC Straight out of the Apple Store and I hv the issue

• 
  ❤Myrianne❤ (@IAmNewNew_) reported 29 minutes ago

  I dropped my phone one day and broke one of the camera lens, so I go to the Apple Store and they said they don’t just fix the lens you have to buy a whole new phone 🙄

• 
  Alex (@dobhailein) reported 29 minutes ago

  @chaoschupacabra I had the same issue when I traded mine in for a 12 Pro. it didn’t work at the Apple Store but Ive heard phone companies are more forgiving than Apple.

• 
  💗 (@iluvyoursproma) reported 31 minutes ago

  I hate going to Apple Store to fix my MacBook every month ugh

• 
  BRENT LAMB (@Pblamb76Brent) reported 32 minutes ago

  @RexChapman Speaking of STEALING Rex. You wanna go to the Apple Store bro?? Put down Hunter's crack pipe & get off **** Petes nuts.

• 
  Yessenia (@yessinono) reported 32 minutes ago

  Bring back live theaters! Or at least turn them into movie theaters, or something cooler than and apple store or urban outfitters. But at least they didn’t fully tear it down so I can’t come plain I guess

• 
  🍞WonestBottlelona_Fan #BanterlonaSZN (@Honest_ManUtd) reported 37 minutes ago

  @VikramRMFC @Shahcasticdev @frenkie_stan Today I was at the Apple Store when I saw that a lot of phones were broken. When I looked around I saw none other than Pristiano Penaldo smashing all the phones. He said he was mad because he ghosted vs a relegation team. Shame on you Penaldo!

• 
  VeganCinephile (@VeganCinephile) reported 39 minutes ago

  Brought my moms year old Macbook pro to the @Apple store yesterday bc the display is failing. "Genius" told me it was $600 to fix. I told him my first Mac computer in 1988 didn't have as many issues as the newer ones, then I realized he prb wasn't alive back then.

• 
  kimberley😷 (@kmbowsundy) reported 42 minutes ago

  First world problems: waiting at the @Apple store for 36 minutes for second time today… 😩

• 
  caramel (@cravestar_) reported 45 minutes ago

  for my phone to not have been working all day yesterday, and to go to the apple store today for them to fix my **** in 10 seconds is crazy & a waste of my time & gas😭😭😭

• 
  MikeZ 🌵 (@MikeZ_Tech) reported 45 minutes ago

  @Tejanobrown I don't know buddy. I just don't have an answer. Prolly just gonna drive my EV down to the apple store and get an new iphone and google it. If the grid isn't down.

• 
  Colored Baltimorean (@AColoredBmore) reported 46 minutes ago

  I just had the worse customer service experience in life at the #Apple store at Pentagon City in VA. The manager Pierre and the “genius” did not listen or understand the issue with my #iphone13 pro max. Nor could they give me an answer to what would happen if the solution failed.

• 
  Jasper 🦦✨ Art Fight Team Bloom 🌱 (@sparklingotter) reported 46 minutes ago

  It looks like I'm out an ipad until the apple store can hopefully fix it 😰 Apparently using a non-apple brand charger is a NO-NO, don't make my mistake and use a generic

• 
  Baltimore's Chief Data Officer (@baltdata) reported 47 minutes ago

  @mattgonter @_alli_smith @baltimore311 sounds like this is an app issue on iOS that just showed up last week after an app update. app developers already pushed the fix, apple store just needs to approve.

• 
  Shantanu Datta (@ShantanuDatta12) reported 48 minutes ago

  @DhwaniNanavati Just buy Apple Store Codes from PhonePe to recharge apple wallet. Every other form of payment is broken on the “OMG Monopoly, OMG trillion dollar behemoth”s store.

• 
  SJ Saturday ✌️ (@sj_saturday) reported 53 minutes ago

  @nicole_xox810 Amen. Last time I went, the apple store made an error on my purchase. I wanted to lease the phone. They had me buy it 🙄

• 
  👄 (@pslovemonica) reported 53 minutes ago

  My Apple watch stopped working & the Apple store don’t know if they can fix it🤞🏽

• 
  Average Lunch Enjoyer (@atticfiend) reported 57 minutes ago

  Like, negotiating with the apple store, putting actual content filters in They literally could’ve just done all this years ago and saved themselves the trouble

• 
  Brock Peterson (@brockybirdie) reported 59 minutes ago

  @pauljohnscott I’ve never had a problem driving through, I’m there weekly. Losing @Apple store, @aveda salon, and coffee shops has hurt, but it’ll come back. Still quite nice between Hennepin and Calhoun.