Apple Store status: access issues and outage reports
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Full Outage Map
The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Problems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
- Website Down (41%)
- Errors (31%)
- Sign in (28%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Quito
|
Website Down | 2 days ago |
|
Guayaquil
|
Sign in | 3 days ago |
 New York City
|
Sign in | 4 days ago |
|
Malibu
|
Website Down | 6 days ago |
|
Houston
|
Errors | 9 days ago |
 Lille
|
Website Down | 9 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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DStv Nigeria (@DStvNg) reported@NICKY_D_LIVELYS With MyDStv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you. -Bola057
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ᴮᴱc⁷🪭☆˚⟡˖ ࣪ still with bts (@sunshinehope613) reportedI JUST MET AN ATINY IN THE WILD FOR THE FIRST TIME EVER AT THE APPLE STORE!!!!! IVE BEEN HAVING ISSUES WITH MY AUDIO, so when I went, the guy turned on my phone and ofc ateez was the wallpaper and he said “oh youre an atiny?” AND I LEGIT STARTED FREAKING OUT AND HE JUST STAREDXHS
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DStv Nigeria (@DStvNg) reported@Collins30170428 With MyDStv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you. -Bola057
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Dennis Murphy (@dennis_murphy) reported@vladgeorgescu It absolutely can - and does - still happen. Had a problem while traveling with my son’s AirPod Pros. One of them gave us nothing but static. Made a same day appointment at the Apple Store. Wait was unusually long - almost 25 minutes. Manager came over and asked what we were waiting for .. I explained it to him, he (literally) went over to a shelf, handed me a new pair of AirPod Pros, said “Sorry we kept you waiting - let me just record the serial # off the new box so I can go in the back and add AppleCare. You have a fantastic day.” And that was that. Walked out with a completely new set of AirPod Pros, no cost, and with an AppleCare extension to boot. Had a good friend a few (short) years ago bring in an iMac for a drive replacement …. they called him the next day, someone accidentally dropped it off the desk. So they told him to come on in to the store and pick out any iMac model he wanted. Gratis. Customer service still lives at Apple.
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𝚝𝚑𝚎 𝚙𝚛𝚘𝚝𝚊𝚐𝚘𝚗𝚒𝚜𝚝 (@crwsyy) reported from Arlington, VirginiaWent to the Apple Store today down here in pentagon city. Almost every store I walked by had their employees calling out for your attention to come inside their store. Malls are dying y’all
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Craig Ryder (@ryder_withawhy) reported@sornakkakb Good news! Come to Future World official Apple Store. They will fix or replace your pods.
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DENNIS MATHIS (@STOGIEDADDY) reportedThe @Apple store reminds me of shopping at @CarMax . You know what you want purchase but the problem is getting someone to sell it to you.
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Abdulwahab (@AbdulToTheMoon) reported@Apple you know I tried to buy a MacBook today by my international credit card, I hope you guy can fix the payment method soon, I’m with no laptop nor a physical Apple Store near by
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JustWondering🔮📿 (@JustTheDrama411) reported@PissedOffMandaP Welcome! I have an iPhone as well. With the same issue. No storage left! Anytime there’s a new iOS update I usually have to go to the Apple Store so they can install it & wipe the old ones.💀😬 You can do at home on a laptop. But I like to leave it to the pros now.🥵
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r0cks (@r0cksss_) reported@leynax0 I am currently ubering to the nearest Apple Store. They won’t hold me down like this
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Penguin 🅰️(IQ=39) (@TheRealP3NGUIN) reported@vladgeorgescu Same thing happened to me when I dumped whole bottle of soda on keyboard of a brand new MacBook I brought it to the Apple Store ask them if they can fix it and how much it’d cost and they just replaced it with a brand new one. That was back in 2015 and when Apple care did exist, and I didn’t have Apple care. I guess we can say Apple do care
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NEW WORLD REALITY (@VEKZAR) reportedSo,today,after procrastinating for 30 years I decided to go MAC.I marched down to the Apple store at the Fashion Show Mall and talked to the Sales man for almost 20 min. Got the final price down and then he checks and says their out of stock until May 4th.********.
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simon (@simonrrr25) reportedGot quoted $400 to fix my computer at the Apple Store i ain’t ever get up and walk out a store that fast before in my life
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Robert Goacher (@RobertGoacher) reported@SamiFathi_ Years ago I finally got approval from my then-boss to buy an iMac for my desk. I managed to get the company credit card from the accountant and went to order. Nope, Apple Store was down for something similar. 😬 Not a good look.
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Piyush Jain (@piyushsjain) reported@ProfessorCardz Don’t go for local replacement. The phone may face other issues like freezing, boot fix etc. my wife’s phone had similar issues as it replaced by a local shop. Get it Replaced from Apple Store if you plan to use the phone for 1.5-2 years. Else exchange at a new launch.
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Ari (@galvan2195) reportedMy phone got stuck on a reboot loop so now i have to take it to the apple store later and hopefully they can fix it 😭. If not, im most likely losing all my contacts and photos cuz i never backup my phone 😭😭
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DStv Nigeria (@DStvNg) reported@Adegboyega__ With MyDStv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you. -Bola057
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Farrah (@fafou) reported@311DCgov : please fix the DC311 App in the Apple Store. It used to work great and that meant the city was responsive. Now it’s trash and the city isn’t responsive. @MayorBowser : please help!
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Aakash Gupta (@aakashgupta) reportedLive Photos exist because they check three boxes that have nothing to do with the user. They eat storage, which drives iCloud upgrades. They're visually impressive in Apple Store demos. And they create a switching cost: years of Live Photos that won't transfer cleanly to Android. Every iPhone user has accidentally sent a Live Photo that plays their voice saying something embarrassing in the background. Apple knows this. The feature has been on by default for 10 years. The fix would take one engineer one afternoon. Make it opt-in. But opt-in Live Photos would reduce iCloud storage consumption by an estimated 15-25% per user (each Live Photo is 2x the size of a regular photo because it saves a 1.5-second video clip alongside the image). Apple charges $2.99/mo for 200GB and $9.99/mo for 2TB. There are over 1 billion active iPhones. Even if only 10% of iCloud subscribers are pushed over their free tier partly because of Live Photos, that's tens of millions of monthly subscriptions that exist because a toggle is set to "on" by default. The setting is buried in Camera settings, not surfaced during setup. You will never see Apple put "Would you like Live Photos on or off?" in the onboarding flow. The confusion is the product.
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N K E C H I N Y E R E! (@nkaynnaji) reportedWhat Apple Store didn’t know is that, I’m not the problem but @ZenithBank This bank is so useless that you can’t even reach them through their customer care line or their social media handles to complain. They have systematically turnoff every means of communication It’s crazy!
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sy•ah (@obviouslynotdes) reportedwhy im in the apple store thinkin i seen my old ***** i need to lay down
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taylor 🪞 ON DA STREET (@koffaai) reportedmy phone is broken AGAIN at this point im just gonna threaten to *** until my father buys me a phone from the apple store itself
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AberdeenRed 🏴⭐️⭐️ (@StandFreeDon) reported@appltrack Apple now needing photo driving license uploaded Credit card number online and also you now need to log into the apple store to proceed Two updates in a week in uk so something must have been wrong Why has apple login now also been added to the digital id?
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Emily K Rella (@emilykrella) reportedmy tit fell out at the apple store by accident and they still made me pay full price for a repair. down horrifically.
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🧃⁷ ⦿☰☲ #ARIRANG (@luvnamgis) reportedfurther update: it completely turned off and i had to take it to the apple store and the first thing they asked when i said i had water damage was “oh did you go to the bts concert”😭😭😭😭 theres apparently been a stream of army’s in and out today with the EXACT same issue
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DStv Nigeria (@DStvNg) reported@idoman2 With MyDStv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you. -Bola057
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madels🩹🧸🧃🫧 (@confettik1tty) reportedMY APPLE ID HAS THIS GLITCH WHERE IT THINKS IM FUCDKING 13 AND I CANT CHANGE THE AGE NO MATTER WHAT like we even tried to go to the apple store one time and get help BUT THEY COULDNT EVEN HELP
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Hurricane Radio Detroit (@HurricaneRadioD) reportedKiwi - Throw Down (Latin Freestyle Mix) is streaming now on #HURRICANERADIODETROIT. Download the app from the Apple Store or Google Play Store if you haven't already. #PASALAPALABRA
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Door4fun Kevo (@Door4funK) reportedApple Genius bar representative detected that after 16.3.1 update iPhone battery shows error and drastic charging when device was not even charging. Device updated on 03.07.2023, Battery issue observed on the last two days and not before the iOS update. @park meadows Apple Store
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the sagitterrorist transfeminist 🫖🔮🌌✨🔬📚🔪💋💗 (@therapatical) reported(also the thing that stopped working was the graphics card, as it kept giving me the hot magenta pink screen of death. and like. the apple store was basically just like we maybe try to fix it but it's so old that it would cost more to repair than to buy a new one)