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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
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Website Down (52%)
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Errors (34%)
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Sign in (14%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 New Delhi |
Sign in | |
 Standish |
Errors | |
| Los Angeles |
Errors | |
| New Delhi |
Website Down | |
 Blackburn |
Website Down | |
| Ashburn |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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Cajun Queen Fitness
(@CajunQueenFit) reported
from
New Orleans, Louisiana
@AppleMusic so, is that it? I really didn't have a technical problem at all after over 2 hours with support & told to go to the apple store & the real issue is you deleted my entire library, playlists and music I PAID FOR??!! Because you have a new platform??
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Joe
(@joetfregoso) reported
@airbuddyapp Yup I’ve had issues with the case going bad and the AirPods randomly connecting in addition to the high pitch screeching noise. I literally got the entire AirPods Pro set replaced at the Apple store lol
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Neil H
(@neilh_apps) reported
Getting my #iPhoneX battery replaced today at Apple Store Fountain Gate. Currently says 86% battery health but feels worse then that. Was getting 6.5hrs screen on time on average when first got phone, now averaging 4.5hrs. Some days <= 4hrs SOT. Hoping the repair is trouble free.
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Kyla
(@itsokaee) reported
Old people really take up all the time in the Apple store. Stupid asses can’t figure out how to log in iCloud. I really have serious REPAIR ISSUES.
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Caleb
(@iCaleb7) reported
@klwtts @techAU @Tesla Wish it was like when the Apple store goes down for new products...
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AJYC
(@AJYC0408) reported
@RepVernonJones @JoeBiden @SpeakerPelosi had Uber app been taken down from apple store and google store?
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Martin R
(@martin_dadjokes) reported
@AnnyAuroraPorn @Apple Try to go to an apple store. The stores seem to be connected to the system. I could buy my new cover in a store via my login.
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al bedazzle
(@_YOUNGBABY_) reported
from
Manhattan, New York
It was all down hill the moment they put a friggin Apple store in grand central station
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mahendar
(@mjain692) reported
@tim_cook Dear Sir, i have huge respect for you but i am sad to say apple do not care for their customer, i bought a new iphone from apple store and the phone was having issue from day 1, the apple store took my phone and its been more then 16 days no update, case id 101295772328
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🍀 Tom J Nowell
(@Tarendai) reported
@magicroundabout The issue was that you didn’t use the Apple store to pay for your subscription for Hey, but I agree it’s not good, if an app isn’t usable without a subscription it should make you subscribe before downloading
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Shan 🌿 Shop | Commissions open
(@ChaoticShan) reported
@Rrez_Art Yeah mine basically has a broken neck, I changed the nib to a new one and now it won't sensor anything X'D Luckily dumb me has apple care. Only have to visit an apple store... during a pandemic haha--- haaaaa
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Isabella Bovary
(@BovaryIsabella) reported
@SmartBl47920185 They are. I snapped on phone & can look at them & even send to friends but have a Twitter problem. iPhone 8. The Apple store in my town is closed.
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DStv Nigeria
(@DStvNg) reported
@LurwanuAminu4 With MyDStv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you for continued patronage. Kiki043......2/2
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Alexandragon 🐉
(@XandraMaciel) reported
Just found out the back of my phone is broken 🤢 Since I have Apple care do I just go to an Apple store? Or like what do I do lol
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Josh Warburg
(@jcwarburg) reported
@jbwester I used to work tech support in an Apple Store. My line when people would get upset about not replacing a broken phone: “Bro, I work at the mall. You think I make the rules?”
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myriadom
(@myriadom) reported
@Bpjs24969751 @realtombert @signalapp The point is, that you picked the wrong day to join an app, like you picked the wrong day to go to the Apple Store if you wanted to get in and out real quick. Signal will be fine when they deal with their issue, the same way Apple Stores will be less busy after day of release.
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Ross miller
(@Rossmil60429105) reported
@dwoodbridge @davidwoodbridge I agree David, I have never had any issues with items from the apple Store. If they are a little more expensive, I know I have an excellent customer service support process to look after me instead of some unknown online vendor.
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DStv Nigeria
(@DStvNg) reported
@steph_aloba With MyDStv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you for continued patronage. Kiki043....2/2
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Bofa
(@mcbofa_) reported
When @Apple “repairs” your phone screen, and then days later the new screen goes completely blank 🙃 and then every Apple store is closed until further notice even though they destroyed your phone 🙃 and apple support tells you to call the store even though the phone is broken 🙃
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Stephen Ford
(@merlinsBay) reported
@TulipHeather @davidwhiteshow I got it from the Apple Store. It was really cheap which surprised me. Works great. Never had a problem
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Simon Twu 涂世旻
(@TwuSimon) reported
@tim_cook sorry to do this, but couldn't reach anyone that seemed to care, and I really miss going to apple store where they try to figure out the issue and if they can't there's a way to report and try to Solve the Problem. I always though Apple was a Problem Solving company until..
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Simon Twu 涂世旻
(@TwuSimon) reported
@tim_cook sorry to do this, but couldn't reach anyone that seemed to care, and I really miss going to apple store where they try to figure out the issue and if they can't there's a way to report and try to Solve the Problem. I always though Apple was a Problem Solving company until..
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I AM
(@StreatyX) reported
Say what you will about Apple but my phone was acting kinda weird (still worked fine overall) just a slight glitch on my chrome app. So I took it to the Apple store and they gave me a brand new one
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BLINCOE🌬💧
(@blincoe19) reported
Dear apple, Turn my **** down one more time and the apple store gone look like the damn state capitol #respectfully
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Dragana Mendel
(@DraganaMendel) reported
@DeItaone 😫 I am in Raleigh, NC. Our Apple store was barely open this year, plus my country is terrible in terms of vaccination of people, their excuse is that there are too many health workers in the area
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Farouk kalim Qazi
(@faroukqazi) reported
@SamsungGulf I have an iphone 11 for work and s20 for personal use. I prefer android over ios. If my iPhone has any issues covered under warranty i can just go to any Apple store in the world and get it checked. However, that's not the case with samsung.
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Hoethea
(@mslami_ay) reported
Apple store anywhere in the world will collect your AirPods, go and test to figure out the problem then come back to let you know if it’ll be replaced or you’ll need to come back. Ensure services said they’ll take 6weeks to fix/ determine if my AirPods should be replaced. Lewl
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sedgwick // stolen years out everywhere NOW 🎵
(@iamsedgwick) reported
@gjonesbass If you’re open to installing Big Sur, press command + option + R at boot to install the latest available OS. It sounds like there is an issue with the certificate on the server. Otherwise the Apple Store can prob install it
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Simon Twu 涂世旻
(@TwuSimon) reported
@Apple sorry to do this, but couldn't reach anyone that seemed to care, and I really miss going to apple store where they try to figure out the issue and if they can't there's a way to report and try to Solve the Problem. I always though Apple was a Problem Solving company until
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***** Mike
(@DirtyMike_3) reported
Customer in the Apple store bravely trying to steal by shoving product down his 5 inch gym shorts as he's doing doubletakes. This is comical to watch.