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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
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Website Down (53%)
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Errors (34%)
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Sign in (13%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Los Angeles |
Errors | |
 New Delhi |
Website Down | |
 Blackburn |
Website Down | |
| Ashburn |
Sign in | |
| South Park Township |
Errors | |
 Illescas |
Website Down |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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Nathaniel
(@nathanieloffer) reported
@nat_snacks I had an issue with an iPhone. Went to the Apple store. Expected to loose the ph for a week while it was sorted. Guy walked over 2 the display. Grabbed a new in box phone, handed it to me and said I was good to go. Same model but brand new. I was floored.
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Suzanne Starr Smith
(@MSSTARRSMITH) reported
from
Los Angeles, California
I bought my first iPhone last year. iPhone 11 brand new. It was missing a pixel, and I spent a day at Apple store getting it fixed. Now the phone has even more issues and having to go back. The quality of Apple died with its creator. #stevejobs #iphones #apple
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a_a
(@hi_im_a_a) reported
@iam_tech @j_ml234 I had issues with both of them many many times, last time I took a short video with a 12 Pro Max at the Apple Store, it didn’t want to AirDrop it to my iPhone, while the iPhone SE 2 sent it like nothing. Same with the pixel 5 that didn’t want to share a photo to my android.
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Luis Villa
(@luis_in_brief) reported
@ghaff The straw that broke my back is that when the thing breaks (which has been all too often with the Pixels) the repair options are basically terrible. Last time I looked, Google wanted me to go to San Jose. So Apple Store by 20 minute bike ride, reluctantly, it is.
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Diaz
(@theRealDIAZ) reported
Wish me luck, have an appointment at the Apple Store to see if they can fix my mom's phone that I bought for her birthday.
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Natalie Payer
(@nataliepayer) reported
@juliarburnham Try taking to the Apple store and see if it’s an easy fix they could do on-site? Or maybe a YouTube tutorial you could fix yourself? I had a keyboard issue I managed to fix for the same reason.
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Errol Sayre
(@ErrolSayre) reported
@cabel But of course they didn’t buy it from the APPLE STORE… but yes, @Apple can fix their listings…
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GOtv Nigeria
(@GOtvNg) reported
@FestusOsinachi With MyGOtv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you for continued patronage. Kiki043.....2/2
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Gin Phillips
(@GinPhillips17) reported
I seem to have at least temporarily broken my laptop. My first impulse was to rush it to the Apple store but my second impulse was to break my phone, too.
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🕳⚰️💨
(@hedlike_a_hole) reported
just took my laptop to the apple store and they said 2 weeks and $700 to fix the keyboard and replace the battery FOH
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pay
(@prettyflackopay) reported
Not the apple store saying $500 to fix my computer... I might as well buy a new one
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Smokey Mouse
(@SmokeyMouse) reported
@NotabilityApp the Mac App Store is not recognising my previous ipad purchase. Done all the re-login/resetting of Mac, but no luck. Please help represent user concerns with Apple Store (as a developer your voice is louder).
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Trello Support
(@trellosupport) reported
@markhepburn Hi Mark – sorry to hear you're seeing issues with the iOS app! As first steps, would you (or your partner) uninstall the Trello app, and download the latest version of the app from the Apple Store? Let us know how it goes!
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GOtv Nigeria
(@GOtvNg) reported
@Wilmairo4 With MyGOtv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you for continued patronage. Kiki043.....2/2
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Bree Lundberg ✨
(@BreeLundberg) reported
@vclovegrove What year/model is it? Because my old one kept doing that, I took it to Apple store repeatedly and spent money on repairs that didn’t work. Just to find out it was a known issue Apple should have recalled. (They eventually replaced my iMac but was super frustrating experience)
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stephieᴸᴾ
(@FOOLFORLlAM) reported
@ALWAYSLOU_91 if you're from the us then there's no problem but if you're outside of the us you'll need a vpn that'll change your ip address to usa. you can download one from the apple store
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The100XInvestor🚀
(@x_the100) reported
@bitforexcom fix your **** app you aren’t even trusted by the apple store.
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👩🏾🦱
(@leah_taughtya) reported
So glad the Apple store was able to fix Lauren’s iPad
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Devonte S Washington
(@Vonte_Black) reported
Direct Deposit: $5600 Me at the Apple store: Can you bust down my Apple Watch!?🤔🥶💎
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Gina Sonicstar
(@GSonicstar) reported
@Lord2017Meep Well the only way to fix it is to take it to the Apple store, but they’re famous for being terrible at fixing their ****.
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Rebecca Kent
(@popularthug) reported
Why is my relatively new IMAC not working?!?! Why did I spend 2 hours of my life on the phone with a technician only to be told I need to bring this heavy *** machine into the Apple store!?!! WHYEEEEEEEEEEEEEEEE?!?!
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\V/
(@ivv2CJvvi) reported
@tenshi_exe I’m at the fxxking Apple store... fix my jfsietisduaohz laptop
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Kyle Lee Watson
(@_MasterWilliam) reported
from
Indianapolis, Indiana
Apple Store tryna keep my phone as hostage. 🥴 just fix my **** bro
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El🌶
(@ifyouseeeloise) reported
I need an @Apple store to open ASAP so someone can fix my laptop xxxx
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NOT A WEEB
(@doodledaf) reported
Phone broken can’t take calls, car brokers can’t drive to apple store, can’t call to fix car, what a situation
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Everlight Dice
(@EverlightDice) reported
@StaffandBranch Suddenly flashing back to all the times the POS system went down when I worked at the Genius Bar at an Apple Store. Let me tell you, writing out proper tickets for those repairs was a nightmare, but nowhere near as bad as having to transact everything later!
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HOTTIE THOTTIE🦋
(@thekerlinej) reported
from
Boston, Massachusetts
I’m going to the Apple store to fix my laptop and if them ****** say anything over $300 I’m getting a type writer
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Dad
(@GeekAndDad) reported
@wooliegeek At least the down-town Apple store has re-opened. I need to find out if they can do the battery swap in-store or if it’s a mandatory send-it-away-for-a-week-plus situation.
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Puspanathan G
(@GPuspanathan) reported
@lynfunkstar MacBook Pro? 2014 didn’t you have problems with speaker and screen coating? Bought mine from Apple store. Malaysian Switch wanted abt RM100 to look at it. Took to Spore. A-Lab replace speaker and replaced screen FOC. But speaker still kaput after 6 mts
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leo
(@leovannii) reported
i have to go to the apple store today but the problem is that i am scared of apple employees