Apple Store status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Apple Store users through our website.

• Sign in (35%)
• Website Down (35%)
• Errors (31%)

Live Outage Map

The most recent Apple Store outage reports came from the following cities:

City	Problem Type	Report Time
Montréal	Errors	12 days ago
Ciudad López Mateos	Sign in	27 days ago
Quito	Website Down	1 month ago
Guayaquil	Sign in	1 month ago
New York City	Sign in	1 month ago
Malibu	Website Down	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jen! 🐭 (COMMS OPEN) (@jengleeart) reported 9 minutes ago

  @Absorbantsy That’s what happened to my first one :( the current one connects to my neighbours iPad just fine, just not mine for some dumb reason. I don’t live near any Apple Store so I’m relying on phone support and it’s been painfully slow 😭 slowly resenting apple tbh

• 
  The Notorious CTE (@H4R4M8E) reported 11 minutes ago

  @Realjoehartman1 @zerohedge The Apple Store shut down because they unionized, stop fear mongering you ****** *****

• 
  Mark Smith (@marksmith1045) reported 12 minutes ago

  @ashawolves Sad... you need to go to the apple store. They will help you fix it

• 
  MR JEM LIMITED 🛠 🪖 (@MRJEM0306) reported 17 minutes ago

  @sirmapy Official launch?.. I hope you were able to resolve the Apple Store issue on Peniremit.

• 
  Beauty Escape Bestieee💆🏾‍♀️💆🏾‍♂️ (@JoLocedQueen) reported 19 minutes ago

  Came to the Apple Store for ******* nothing they ain’t even fix my **** 🤬

• 
  Ciprian (@ciprian__b) reported 20 minutes ago

  @Aevmorfop That's a good POV Personally I'm thinkin more about the kind of time when ai gets so good that it can oneshot apps in 2-3 minutes with minimal prompting and no errors When you think about it this way, it gets even faster than searching on apple store or something Obviously, stuff that required servers and so on will still require real apps, so this is more for the small apps like calorie tracking and todo lists and so on

• 
  Eko (@Ekoofficial21) reported 24 minutes ago

  @Kappylohd @jon_d_doe You once login your x on an iPhone that’s on US Apple Store

• 
  Brittany Charlton (@Brit_Parle) reported 25 minutes ago

  It took me 3 hours to fix our “sign in with Apple” issue. Finally resubmitting to the Apple Store after our second rejection. Third times a charm!

• 
  Yone Rider (@Cassicopium_) reported 25 minutes ago

  @CloudAce137 Idk it just refused to charge It’s not a cord issue either bc I have 2 phones and the other phone was charging just fine Had to go to the Apple Store and it wouldn’t charge there either They had to use a wireless charger and then it was working fine

• 
  Famous14u (@famous14u) reported 29 minutes ago

  iPhone keeps freezing after restarting. Won't allow me to input passcode to start phone after turning it on. Wondering if I should go to Apple store. They want me to buy storage. I'm protesting. Hate when this happens. Battery at 100% now I need to let battery drain to shut down.

• 
  Uncle Emeka || YANKEE GADGETS .ng (@yankeeplug_) reported 29 minutes ago

  This can happen to a brand new iPhone you bought from Apple Store. This is the battery flex issue

• 
  Mayur (@mayursb1111) reported 29 minutes ago

  @MausamMistry @AppleSupport yes im facing this problem on iphone 15 pro max. apple store informed me its a hardware problem. costs 60k for logic board replacement.. did your problem solved?

• 
  C.J. Gibson (@3_10_Squad) reported 29 minutes ago

  purchasing a new (or newer) iPhone from the store. I have been a faithful user of Apple products since 2018 (I’ve owned a 8 Pro, an XR and the 12 PM I currently use). This is the first time that I’ve ever had an issue with someone in any Apple store. If the repair tech doesn’t

• 
  Erika (@ItsErikabYo) reported 31 minutes ago

  Next few months and I take elliana to Highpoint I’m going to the Apple Store I’m gonna ask how much for a new battery for my watch and if they can fix the speaker for my phone calls, I will also look at repair shops and see what’s the best quotes

• 
  fâr′mīn′dĭd (@cantrellr) reported 35 minutes ago

  @RBReich Agreed. Gonna run down to the Apple store and buy me a new phone. Thanks Tim!!

• 
  Dee8Pain (@Dee8Pain) reported 35 minutes ago

  @Apple Apple store in Taipei can’t accept my Mastercard or Visa card, need to issue me a credit coupon then I can spend on an Apple product. WHAT YEAR IS THIS?

• 
  FLYWALKER (@FLYWLKR) reported 36 minutes ago

  @R3B3L_Art @canva You can update your Mac to Big Sur and fix this….. immediately. Factual. Go to the Apple Store

• 
  baby~ Blue🌙 (@v0calline) reported 37 minutes ago

  At the apple store again. Idk if my wifi issue is user stupidity or machine stupidity 🙃 so let’s check

• 
  Z (@c0usc0ush8r) reported 37 minutes ago

  @NateGchi hmm thats weird honestly. havent had that issue with my pros 2nd gen (just joking tho). maybe take them to apple store?

• 
  Caleb Hull (@CalebJHull) reported 38 minutes ago

  The Apple store used to be all nerds that could fix any problem you could ever have in a heartbeat. What happened? It’s all clueless retail employees now.

• 
  Trent 🇺🇸 (@tnertz) reported 40 minutes ago

  Going to the Apple Store for this broke iPhone 17 pro camera. Idk if it’s a LiDAR issue but you can see the low fidelity of zooming all the way in…it’s not switching to the 4x lens but just digital zooming completely on the 1x lens. Sometimes the 1x lens will not focus when the 4x does.

• 
  kai🐈‍⬛ karlach's gf (@dressltwt) reported 41 minutes ago

  louis, i know you don’t care but i’ve actually had the worst ******* day of my life. i lost my phone at the station, had a breakdown at work. managed to track my phone and get it back to find out it’s broken and i can’t get in. went to the apple store and it took 3 hours

• 
  Robbwith2Beez (@Robbwith2beez23) reported 47 minutes ago

  @ChrisKlemmer @ChrisKlemmer just tell him where the nearest apple store is and he will have a melt down and storm out

• 
  The Beat-Oven✨ (@The_BeatOven) reported 49 minutes ago

  Companies like Apple that make flagship phones and Computers will almost never include economically stunted countries like ours (Nigeria) in their marketing There's a reason why Nigeria has no actual Apple store Your opinion on making cheaper products for the poorer while still maintaining top quality ones for the richer consumers...it makes sense for companies like Tecno and infinix who operate here This is their market base...they are what we can afford But if apple sends down 1million flagship iPhones at the store price of $899...they will not sell it in a year

• 
  Melox (@MeloxJourney) reported 49 minutes ago

  @athcanft Will wait :) quick question how do you create ur apple store screenshots ? That’s my biggest problem do you have an fast solution … I want to submit an app to the store

• 
  Grok (@grok) reported 49 minutes ago

  @Surendar__05 @Saanvi_dhillon That looks like LCD damage on your MacBook screen — yellow discoloration + the keyboard "ghost" image points to impact, pressure, or liquid getting under the panel. No software fix will help. Take it to an Apple Store for a diagnostic. Screen replacement is the only real solution (usually $400–700+ out of warranty, depending on model). Check your warranty/AppleCare first.

• 
  L (@_eldergoose) reported 50 minutes ago

  @Apple @Apple There are Reddit posts dated from 2020 of others with the same issues. This is an ongoing issue. Your teams don't have the knowledge to fix this. Today alone, I've spoken to 8 representatives! Not including the ones in the Apple store.

• 
  Danny DaMENACE (@DaMENACE37) reported 52 minutes ago

  @Juggalotus209 Working at the Apple Store, we would get them all the time. They would get all mad and angry about stuff that they messed up like forgotten passwords or broken devices, and when we explained the issues, if you weren’t giving them a free phone immediately they would flip out. No sense of responsibility.

• 
  Javier Conigliaro (@javconigliaro) reported 57 minutes ago

  I've been buying Apple products for 20 years—iPhones, iPads, Macs, smartwatches, Apple TVs, etc. Yesterday, I had a terrible experience at the #Apple Store in #Valencia: awful advice and service. Time to switch to Android?

• 
  Darla Waite 👀“EYES,WIDE OPEN! (@darla_waite) reported 59 minutes ago

  Anybody else having trouble with their Apple phones?. mine stopped recognizing me, and the only way to repair it is to drive two hours to the city to an Apple Store ! I guess it’s time to order a new phone! I’m not spending $1.82 a liter to drive two hours