Apple Store status: access issues and outage reports
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Full Outage Map
The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Problems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
- Website Down (37%)
- Sign in (33%)
- Errors (30%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Montréal
|
Errors | 1 day ago |
 Ciudad López Mateos
|
Sign in | 16 days ago |
 Quito
|
Website Down | 1 month ago |
|
Guayaquil
|
Sign in | 1 month ago |
 New York City
|
Sign in | 1 month ago |
|
Malibu
|
Website Down | 1 month ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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Leah 🎀🤍 (@cosycatleah) reportedI wish I was joking… After I went to get my card today, my phone froze and wouldn’t turn back on. I had to go into the Apple Store, where they told me the battery had broken, and the phone was internally damaged. Guess who just had to buy a phone they couldn’t afford! :,)
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The Beat-Oven✨ (@The_BeatOven) reportedCompanies like Apple that make flagship phones and Computers will almost never include economically stunted countries like ours (Nigeria) in their marketing There's a reason why Nigeria has no actual Apple store Your opinion on making cheaper products for the poorer while still maintaining top quality ones for the richer consumers...it makes sense for companies like Tecno and infinix who operate here This is their market base...they are what we can afford But if apple sends down 1million flagship iPhones at the store price of $899...they will not sell it in a year
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Mary Coyle (@MaryCoyle479264) reported@Skriptkeeper17 START POSTING THE TAIL #, THE COMPANY, FLIGHT INFORMATION. PULL THE APP DOWN ON APPLE STORE. WE NEED TO FORWARD ALL TO THE CEO'S OF THESE COMPANIES.
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maddy🌺 (gaaras real girlfriend) (@maddyluvzgaara) reportedDREAM:wanted to have Sheldon cooper as my wallpaper and downloaded a virus and for some reason I had a rich guy that followed me around I said “hey can we go to the Apple Store” and he completely ignored me and we went to a prison to bail someone out instead so I had to fix my phone myself anyways my *** is going back to bed 😭
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Oglethorpe (@o_glethorpe) reported@AdamMusaAly @aloisdeniel Yes, that does not prevent slop at all, or even security issues, as seen with that guy who downloaded a fake version of a Bitcoin wallet from the Apple Store (or something like that).
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Bill Daily (@MutnHeadDigest) reported@coinbureau NO WAY! More scaminess in the digitized DPRK infiltrated OTC/BB Pinksheet griftcoin world. Don't believe it folks go grab your hardware wallet today, and update the app in the Apple store, right on the verge of mass adoption. I don't think we need to wait for quantum for trouble.
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Caleb Hull (@CalebJHull) reportedThe Apple store used to be all nerds that could fix any problem you could ever have in a heartbeat. What happened? It’s all clueless retail employees now.
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Saisei (@SaiseiInvesting) reportedYou walk into a Google store in NYC and they cannot fix one of your problems You walk into an Apple store in NYC and they will fix 99% of your problems Make it make sense? $AAPL $GOOGL
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Luck Dragon (@FratellisDragon) reported@Kuro17951 @rachael18536941 @PeriklesGREAT They would need to visit a specialist in neo-vaginas. Perhaps whoever created it. You can't take a Samsung into an Apple Store and expect them to fix it.
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Grok (@grok) reported@SaraDiscovers Yeah, that MacBook’s fully cooked. Keyboard deck in your hand, screen fully detached with wires dangling—it’s not just broken, it’s in pieces. Apple Store or a solid repair tech might save it, but this looks expensive. What happened?
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Beauty Escape Bestieee💆🏾♀️💆🏾♂️ (@JoLocedQueen) reportedCame to the Apple Store for ******* nothing they ain’t even fix my **** 🤬
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nana kong ✞ (@____NanaKong) reportedmy favorite thing about Tim Cook what’s the fact he never shut down the Apple Store footprint even though it was clear that the foot traffic had decreased significantly. it was an extension at the brand something that was Steve’s vision, and I believe because of that the next CEO is gonna have to respect that tradition and ensure that the culture identity other company never get lost in pursuit of their mission.
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Ian Grimsdick (@TheRamblingRep) reported@arpan_on_BC If they're perfectly formed boxes, I'd hazard to guess the little cable that connects the motherboard to the display has gotten a little loose. Should be a warranty issue Apple should fix/replace. Head to an Apple store and they should take care of it. There's a chance ...
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taylor (@taytay_danielle) reported@ the Apple Store and y’all I pray it’s not gonna be $400 to fix the screen of this $1500 *** phone omfg I should’ve kept apple care im SICK to my stomach
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Parenthood: Impossible (@LongstaffA) reported@WallStreetApes @JohnRavenda I believe this. I had my prior iPhone it was working fine no issues whatsoever. One night it notified me of upcoming update. I picked up my phone in the morning and it would not turn on. Brought it to Apple store they told me they could not fix it.
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Stivovo 🇺🇸🏈🏀🏐⚾️🏓 (@fattyk72) reported@OliLondonTV Why doesn't Bill Gates fart in an Apple store? Because there are no Windows. Fix your OS dude, leave the meat alone.
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Jose Rivas (@joserivsm) reported@ugogofx This sounds slower than my brother's 8GB M1 Pro, I would wipe the OS and try to use it or take it to an apple store. I even keep VMs running on my 24 GB M4 pro mac mini and I've never felt it slow, or being close to running out of RAM.
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whatupitsjake 🍉🍣🍤🍊 (@WhatsUpJakey) reportedAnyone else having trouble paying subscriptions on the Apple Store or is it just me?
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Ryan.S (@Ryan_Lee89) reported@Lebrewski__ @harryh A hospital receptionist isn’t trained as a doctor same is an Apple Store. Sales person isn’t trained to troubleshoot your issue
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Tech in Cheek (@jackyharuhiko) reported@wholemars My iPhone 17 PM was faulty and I literally asked Apple if they could fix the device without giving me a new one. They tried their best and failed. I sat in the Apple Store for 4+ hours setting up the replacement phone.
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andrew engler (@aerockrose) reported8. Hire from hard mode. McNeill challenged hiring Apple retail people for Tesla. Apple store workers were often "order takers." He wanted Microsoft store people selling a slate two doors down from a MacBook Air. Hard products reveal real sales ability.
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Dianne 🌻 (@soaked2thebone) reported@johnennis @amazon I don't drive so depend on Amazon a lot. But when I decided to purchase a MacNeo I took an Uber to the nearest Apple store. I was worried about misdelivery which happens on occasion. I hadn't thought of the particular problem you're having. So frustrating.😣
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Satyam Stonks (@Satyam_Starks) reported@CRED_club not able to find app in apple store ... couldn't find on web aswell ... unable to login please help
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2thgun (@2thgun_) reported@ugogofx m5s have had crazy QC issues. take it back to the apple store they should give you a new one hopefully without issues
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Melox (@MeloxJourney) reported@athcanft Will wait :) quick question how do you create ur apple store screenshots ? That’s my biggest problem do you have an fast solution … I want to submit an app to the store
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🧃⁷ ⦿☰☲ #ARIRANG (@luvnamgis) reported@aureliaov omg being unable to type i only reset it bc i had to go to the apple store for a battery issue***
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Rupali C (@rupalichawann) reported15 days into owning an iPhone 17 Pro and facing extreme heating issues even on calls. Visited Apple Store BKC hoping for support, but was simply told this is “normal behavior.” That response is more frustrating than the issue itself. @AppleSupport @Apple
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Discord Support (@discord_support) reportedHello there. Unfortunately, if you’re seeing the “invalid subscription” error when attempting to redeem a promotional trial, this means that you currently have an active Nitro Basic, Classic or Server Boosting subscription through the Apple Store or Google Play. Because mobile subscriptions are managed through third parties and separate billing systems, you won’t be able to redeem a promotional trial while they are active. You will need to cancel and wait for your mobile subscription to end completely before you can activate your trial. If your subscription’s end date is after the redemption deadline for the promotion, you won’t be able to redeem the trial code or link, but can gift it to an eligible friend instead. I'm so sorry for any confusion or disappointment here. We are always adding new promotional offers, so please keep an eye out for those in the future.
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elev8tor guy (@Elev8torG68249) reported@DecodingPoliti2 @nypost Yup. The finger is pointed at everyone but the true problem. They blame the union for the apple store leaving. They blame Amazon on the mall closing. They blame white people for their neighborhoods and personal residence being in shambles. Everyone else. Its our fault
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Charles Reed (@CharlesReed) reportedThis morning my iPhone 17 Pro Max went dark. Thanks to staff at the @Apple store in Beechwood, Ohio I was able to trouble shoot the problem and didn’t have to get another phone.