Apple Store status: access issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Problems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
- Sign in (36%)
- Errors (32%)
- Website Down (32%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Montréal
|
Errors | 15 days ago |
 Ciudad López Mateos
|
Sign in | 1 month ago |
 Quito
|
Website Down | 1 month ago |
|
Guayaquil
|
Sign in | 1 month ago |
 New York City
|
Sign in | 2 months ago |
|
Malibu
|
Website Down | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
-
Grey (YC W22) (@greyfinance) reported@joshuafirimajnr Hi Joshua, Grey Visa cards work with Apple Pay. To avoid issues, please make sure your Apple Store region is set to the U.S. If it still doesn’t work, send us a DM so we can look into it and help you sort it out. -T.O
-
djmikeslice (@Djmikeslice1) reported@AppleSupport I’ve now spent over 6 hours between Apple Store visits and phone support regarding an unresolved trade-in/store credit issue involving my iPhone upgrade. Senior Advisor escalation still has not resolved it and promised callbacks never occurred. Looking for Assis
-
Trent 🇺🇸 (@tnertz) reportedGoing to the Apple Store for this broke iPhone 17 pro camera. Idk if it’s a LiDAR issue but you can see the low fidelity of zooming all the way in…it’s not switching to the 4x lens but just digital zooming completely on the 1x lens. Sometimes the 1x lens will not focus when the 4x does.
-
Britler (@JackPackag5) reported@SirLeonP The whole point of business is to create jobs, there's no point being an apple store in a run down town. Economy is the movement of money. You hire employees to scale your business not to make a profit on them
-
BitcoinRomeo (@DogeRomeo) reportedSo I updated my Apple IPhone a few days ago and today I get a message “No sim”. I take it into an Apple Store and they tell me to fix it it’ll cost me 500 dollars, so what I do? Just get a new IPhone. I should have listened to people who say never update your iPhone, but how can I not! #Apple
-
Dev Chizi 👨💻 (@techwithchizi) reportedWhen payments are made in an app, the server you downloaded the app from, Google Play store or Apple store, takes a percentage of the payment.
-
Satyam Stonks (@Satyam_Starks) reported@CRED_club not able to find app in apple store ... couldn't find on web aswell ... unable to login please help
-
Caleb Hull (@CalebJHull) reportedThe Apple store used to be all nerds that could fix any problem you could ever have in a heartbeat. What happened? It’s all clueless retail employees now.
-
Cheryl Hunter 🏳️🌈🇨🇦🌻🦋🇺🇦 (@LadyEmmasGhost) reported@Supersonic_Red @refueled Reading your post was such a walk down memory lane. I was just having a conversation about my generation with the Apple Store technicians a few days ago. My partner gets in trouble all the time by refusing to acknowledge how important passwords are.
-
Ecrir Twy'Lar (EVE Online) Broven/Dunnir (WoW) (@twylarecrir) reportedHey @Apple, fix you account recovery system. It doesn't work. Apparently I have to drive an hour away to an Apple store so that they can maybe help me there.
-
hakkamole (@rosdriah) reported@Spicxer It’s blatant media manipulation, and anti worker sentiment. But because the surrounding counties dislike the city and black, Latino and other ethnic groups they will latch onto the “crime” when it’s historically down, you know how hard it is to steal from the Apple Store?
-
Marine1 (@TonyG_in_LV) reported@rose_stabler How did it end up? Most people who go to the Apple Store are there to make a purchase. Whereas the people there to take care of a problem concerning their device are handled by the technical staff.
-
J🏴 (@oPIXIEo) reportedReally disappointed with my experience at the #Apple Store Edinburgh over the past month. I’ve had to visit multiple times for an ongoing charging issue with a 4-month-old iPad A16.
-
Nimshi Nimshi (@NimshiNimshi1) reported@Airtel_Presence Issue finally resolved, but only after visiting 9 Airtel stores and the Apple Store multiple times. Some Airtel staff said no LAN, some said server issue, others blamed Apple. Apple said it was Airtel’s issue. Airtel finally accepted it was their issue and fixed @airtelindia
-
Preston Jong (@prestonjong) reportedNordics in South Park Mall Charlotte NC, or seven foot tall Swedish Star Wars cosplayers? I did my best to use AI to help me recall what they looked like. My family and I were walking to the Apple Store. I have no memory of reaching the Apple Store. My last memory was “They look like those tall Nordic beings I’ve seen before. She is so hot! Oh wait, they are telepathic and the men are very jealous.” That night I had a dream of them and they invited me to board a saucer shaped craft on the edge of a cliff. But I declined and they were surprised. The next day at work I came down with a rash on my hands and feet . By Wednesday that week I had to take off work and my doctor put me on three types of antihistamines to get the swelling to come down.
-
Federico Ulfo (@feulf) reported@WallStreetApes my wife went to the apple store to fix the battery, once there they told her "we can't replace the battery" you'll have to buy a new phone
-
Z (@c0usc0ush8r) reported@NateGchi hmm thats weird honestly. havent had that issue with my pros 2nd gen (just joking tho). maybe take them to apple store?
-
Dianne 🌻 (@soaked2thebone) reported@johnennis @amazon I don't drive so depend on Amazon a lot. But when I decided to purchase a MacNeo I took an Uber to the nearest Apple store. I was worried about misdelivery which happens on occasion. I hadn't thought of the particular problem you're having. So frustrating.😣
-
AndyUSA (@AndyBran) reported@Roger_Minorger @ChudTheBuilder @Chimpnouts Oh….i don’t really want to say it….unless I’m getting down to some 50 cent or some black guy pisses me off calls me boy or ***** because let’s say….i stop him from gang robbing an Apple Store or CVS….
-
Cheryl Hunter 🏳️🌈🇨🇦🌻🦋🇺🇦 (@LadyEmmasGhost) reportedI’m loving all the animal accounts. It’s a much needed laugh in a day where I spent most of the afternoon in the Apple Store going through Password Hell. And it wasn’t even MY problem. Long, dumb story.
-
Morningstar 🇵🇸 🔻 (@MissRinaIdrus) reported@GenXDutchess2 @RadioWatermelon I mean, that’s how I downloaded discord many many years ago. Someone sent me a link to a discord server. I didn’t have a discord account at that time. And when I click on the link, a menu popped up asking me whether I want to download discord and it took me to Apple Store to download discord.
-
Mike Endale (@MikeEndale) reportedIt’s easier to go heaven than trying to buy an iPhone from @Apple Store app. Yuck. Such a broken experience. @AppleSupport help! Please fix the app
-
Ross Schwartz (@ghostwritter098) reportedso they offered me a cellular from tesla 200 pro max unlimited data and text talk for 30 dollars a month but i have go to apple pay to pay i like **** APPLE APP APPLE STORE **** that im sponsoring tmobile to ceo any free media is good like slow cooker thurdays usually beer tastin
-
CoachAlija (@TurkovicAlija) reportedMy MacBook Pro just stopped working from error messages to having these options and tried it all - see image. Also ran diagnostics, spoke to Apple Support last night and took the mac to apple store today - they were not able to help! They couldnt find the storage device - thats it. I’ve used @grok thus far + @AppleSupport phone & in-store support. Who can help and get me past this problem?
-
Freedom 2 Fart (@Freedom2Fart) reported@allegrajacchia @monetization_x Allegra, key issue!!!: this is why we are trapped paying $50 for premium plus through Apple Store. They will not let you go unless it lapses. 𝕏 needs a workaround because many of us sign up on the app and get locked in at $50. I can only move to the $40 if I let my premium lapse and as result my monetization. At that point 𝕏 loses its stickiness.
-
georgie 🪼 (@takiiapple) reportedphone broke took it to apple store me and guy in apple store just ignore the ao3 tab open whilst he’s trying to fix my phone
-
elev8tor guy (@Elev8torG68249) reported@DecodingPoliti2 @nypost Yup. The finger is pointed at everyone but the true problem. They blame the union for the apple store leaving. They blame Amazon on the mall closing. They blame white people for their neighborhoods and personal residence being in shambles. Everyone else. Its our fault
-
Robbwith2Beez (@Robbwith2beez23) reported@ChrisKlemmer @ChrisKlemmer just tell him where the nearest apple store is and he will have a melt down and storm out
-
Yone Rider (@Cassicopium_) reported@CloudAce137 Idk it just refused to charge It’s not a cord issue either bc I have 2 phones and the other phone was charging just fine Had to go to the Apple Store and it wouldn’t charge there either They had to use a wireless charger and then it was working fine
-
TrollGod9000 💿 (@TrollGod9000) reportedThe Apple Store giving out free slow neck head with a purchase of a iPhone 17