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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
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Website Down (53%)
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Errors (33%)
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Sign in (13%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Pittston |
Website Down | |
 Bishops Stortford |
Sign in | |
| Miami |
Website Down | |
 North Vancouver |
Errors | |
| Boston |
Website Down | |
| Fort Collins |
Website Down |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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k3v1n 🦃
(@yakultx100pre) reported
I just went to the Apple Store 15 miles away to turn in my Macbook with the broken monitor. Turns out the appointment was for tomorrow, not today. So they turned me away. Can I get an L in the chat?
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Joanna J Bryson
(@j2bryson) reported
This urgent, to replace the battery. I have never been asked for an invoice when I have got my private laptops repaired (including batteries) when I go to an Apple Store. There is only one Apple Store in Berlin and it is always too slow, overbooked & behind, even for sales. Help!
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PPN
(@the_ppn) reported
There are a lot of things going wrong with Apple software-wise but I have to say, customer service in Apple Store is still great. I went in to raise a slight sound issue with left AirPods. They checked both sides, told me warranty expires next week… 1/2
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🧞♀️ LEILA Ω AMIA 🧞♀️
(@DeFiNatrix) reported
yesterday i got my macbook from the apple store after they basically gutted it out to fix a connectivity issue and i plugged in my hard drive to restore from time machine back up, but the back up had disappeared bringing it to my more techy friend today, pls pray 4 me 🥲
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Frank's pickle barrel ***
(@KelticinkJohnny) reported
@Armand27 @nikoexxtra Apple must have problems? The Apple store at mall always has 50 people or more waiting in line out side store?
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Sneepy
(@SneepyDraws) reported
Got another Apple Store appointment today. I doubt they can fix whatever's wrong with my iPad at the store so I'm preparing myself to say goodbye to it, for now. 😭 Thoughts and prayers for this overpriced piece of equipment are appreciated.
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Kushal Pandya
(@Kushal_Pandya) reported
@RishiAlwani It may not be an issue with Apple in general but the "authorized service centers" itself, once Apple Store opens here, service experience should be considerably better, unless of course, that too is botched.
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stubborn ******* *******
(@LeurisSolano) reported
Phone is broken so the apple store gave me one of their vintage phones in the meantime
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Andy Dovey Sport Photos 🇬🇬 📸
(@andydovey) reported
MacOS don’t make it easy - wanting to upgrade a MacBook Pro with Lightroom Classic… sorry you need OS Catalina for this, so go to Apple Store for fix…. Sorry you 10.14 to access this….. So I can’t get the upgrade as I can’t gain access… gotta love Apple products.
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khang
(@dkhang) reported
I came into @apple store to get my brand new 1 day old iPad and magic keyboard fix. The “genius” was making me feel guilty telling him that my keyboard isn’t working with my iPad. Wait…. I am suppose to be the victim here. The person that need help. The customer is King?
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J. Hernandez Jr
(@JimmieHernand) reported
Not sure who needs to hear this, but DO NOT get T-Mobile insurance coverage on an IPhone. No matter how many times and people say you can fix at an Apple store, IT IS A LIE. 3 hrs on the phone with bullish results!!! #nohelp @TMobile @TMobileHelp #badservice #epicfail
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her name is nina
(@avoicethatsays) reported
@boobsIore 😵💫 take it to the apple store! Maybe you can replace it with another or they can fix it.
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MerryMo (Mohamed Yahya) (Commissions Open)
(@TroyTheDinosaur) reported
My only last ditch effort would be (shudders) to take my desktop to the Apple store and see what the problem is. Hopefully it’s fixable, albeit pricey, cuz apple!
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13
(@tweet13in) reported
@coolsamazon @iAm_erica Yes my iphone13 also have a red tint issue espyin low light condition.but not this much but definitely have tint like this .I think most of the 13 have this issue someway or other .I tested with display unit in apple store and found some red tint issues.
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JJ ™️🔊
(@JJ_TFW) reported
I ain’t leaving this Apple store until all my issues are resolved, these lot think they can take the piss
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Luke'sTech
(@lukefrenner) reported
@Moshe23440563 I actually just came back from the Apple Store. They said that the issue is in the screen, but they didn't have one in the store. So they are ordering one and it should arrive, in less then a week. Then I have to take my MacBook back, and it will be about another week.
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I⁷, ✜ is seeing BTS
(@nightstarjoon) reported
I went to the apple store today to get my keys fixed, and when I was taking my keyboard stickers, the 'm' one came off, and now that one is broken... I really have to go back to apple and get it fixed 😐
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Dommtp
(@dommtp) reported
@AppleSupport I’ve been to the apple store. It’s apparently a bug. Nothing to do, just wait that you fix it So just bought a 4500eur mac and after one week it is no longer possible to work with it!!!!!!!! Thanks you… #fixmacos
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Rebecca Christiansen 🍋
(@rebeccarightnow) reported
@TheOmniZaddy Better than knocking it down and building a soulless normal Apple Store!
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Manali
(@Manali13123171) reported
from
Jaipur, State of Rājasthān
@AppleSupport This morning, I woke up to this maddening situation where I am trying to switch on my Iphone and its not happening. Tried ever possible way to switch it on but didn’t happen. After going to the apple store I find out it’ll take almost 10-15days to fix it in Banglore
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CC
(@theFirstBlueCat) reported
@MaxWinebach Worst is when you click an app and it doesn’t respond … even apple store app have the issue sometimes … #apple
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Jim Cramer's LEGO block
(@areescue1) reported
Not receiving latest tweets? Manually go to Twitter landing page on Apple store and update the app. Issue resolved.
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I, Claudia
(@b7xt2mw4pz) reported
from
Bromley, England
@lynnesy01 OMGGG!! Problem is, U can’t go back can U?! Do U think it’ll ever be OK? Went to the Apple store y’day and the advisor wanted me to do the dreaded major total reset!! Can’t cope with that so am just gonna do a setting reset x
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๓𝐮ℕ𝔾€ Ⓢａｍ
(@MungeSun) reported
@TonyMuchiri4 You remember my problem yesterday,i did factory reset,i got the machine running # mojave,opened apple store and got#MacOS BigSur Up,as easy as that.if you go directly to Upadates ,i would have updated the machine with #OS monterey....super easy,super helpful...
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its amin
(@a_ikxx) reported
@AppleSupport Hey .yes im on ios 15.1 and I have already reset them and then I visited an apple store for a help and they confirmed that it is a software problem that i need to wait to be fixed. Now airpods are really useless
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Walter Sobchak
(@cdouglasc) reported
@RexChapman Rex is a fan of the convicted felons chasing him down - not Kyle chasing them - but actual felons chasing him down and threatening to kill him. Dude go rob an Apple store again already, you pandering tool.
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🍨angie ♡’s senti!adrien || #MiraculousEpisode100
(@angnoirs) reported
@adrinoxr I BET YOU PEOPLE STAND OUTSIDE HIS HOUSE JUST WAITING TO GET A FREE BROKEN TABLET NATHALIE DO BE GOING TO THE APPLE STORE EVERY WEEKEND TO BUY A NEW ONE
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3INAWI
(@3inawi4UAE) reported
After arriving in UK, the first thing I did today was to go to the #Apple store “Regent Street” to buy the new iPhone13Max & the staff let me down because it’s not available until next month! I did not expect that I would have to use an #Android devices..Bye Apple💔 @AppleSupport
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HEX2020
(@HEX20201) reported
@Hexologist31 @HEXSaltyBoy @hodldogofficial I keep trying to submit a review in the Apple store and it doesn't show up. Last night, there were 34 total reviews and now for some reason, it is down to 32.
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Karl Nelson
(@karlnelson) reported
@LikkitP Try holding down the power button to turn the thing off (break the loop), then see if you can get into safe mode. If not… then Apple Store. And then you get into “how much are you willing to pay to fix it” territory. 😕