Apple Store status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Apple Store users through our website.

• Errors (43%)
• Sign in (29%)
• Website Down (29%)

Live Outage Map

The most recent Apple Store outage reports came from the following cities:

City	Problem Type	Report Time
Billy-Montigny	Sign in	2 days ago
Nantes	Website Down	29 days ago
Capitólio	Errors	29 days ago
Adelaide	Errors	1 month ago
Ahmedabad	Sign in	1 month ago
Ahmedabad	Website Down	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

• 
  𝑩𝒍𝒖 🪷🍊wof & winter sun era 🍵 (@blue_dalilah) reported 1 minute ago

  @delulucentre You don’t have an apple device, do you? With Apple Store changing country is easy, the problem is with verifying your “Chinese identity”. If I manage somehow I’ll let you know, maybe I can share it with you

• 
  STAN ❄️ (@stan_but_stanny) reported 4 minutes ago

  @luxuria424 Scammed from the official Apple Store? I don’t think so. And just because your experience is different doesn’t mean that others is the same as yours. Many players have problems with Wuthering waves on high end devices.

• 
  Lucas (@Lucas62949380) reported 4 minutes ago

  Download your session application on apple store or play store so we have more secret and secure chat there on any account hack you’re down for bro My Session Id 05fe0ad0eaef801c18da5485f2148265d7530ab81b176ffa87fb1995dcd3c24074

• 
  braceface_nana (@braceface__nana) reported 5 minutes ago

  Been at the Apple Store and phone store like 4 times just give me a ******* break the queen is finally fix for good

• 
  Adam Koszek (@wkoszek) reported 8 minutes ago

  It's interesting how Apple Store changed servicing - I can now use the Mac as my part is being shipped. Whoever did this (@tim_cook is it you? - thank you!) Next step: let people just run self-service, and when I come over, perhaps just scan some magic code of my screen and that's it to verify it's the same machine. And the step after next would be to have Apple folks inspect the laptop and suggest fixes under AppleCare. e.g.: you have keyboard marks on LCD - we'll fix it for you. Improvement after this one: just book appointments for fixes and do them just-in-time, almost like doctor visits. So I bring my Mac in 2:54pm, then the service starts at 3pm, and on 3:45pm or so I get a Mac with new battery etc. because all parts were already in that store waiting for me. No need of 4 day stay for a flu. I don't get why there's like 3-7 day wait time for a fix anything. Bettery is like a 10-30min job. Is it because people from half of California send computers to handful of stores? Can't it all be offloaded by having people further away from Apple Store mail computer via Fedex/UPS? Those boxes should go to some big fix center where 50 people can be fixing 50 Macs per hr. It could be perhaps 2-3 days to get computer back, so it'd be better/faster for folks further away. And it'd be amazing experience for folks close to stores.

• 
  Josh (@jjpcodes) reported 9 minutes ago

  @thekitze shoot your mac with a gun every night at 10pm. tomorrow morning go to the apple store, buy a new mac, ssh into a server, bam done. more seriously what about MDM that locks down your device enough so that you can't change the relevant settings; and the only person with access to the MDM after initial setup is someone who is not you and not bribable by you?

• 
  Kossiso Udodi Royce (@kossisoroyce) reported 11 minutes ago

  African AI has an economy problem. We don’t have an Apple Store in Nigeria. We don’t have that kind of purchase power. Until we create proper consumer purchasing power we will just be renting ambition from foreign capital. Data is where we are and we need to do that well to get to the next level.

• 
  Yada Yada Yada Farm (@bcglass2012) reported 11 minutes ago

  @deesnider Goto your local apple store and they ll fix it, a lot these responses are just people wanting to talk. Good luck.

• 
  Lexie (@lexie20A) reported 13 minutes ago

  @spiritchihiro MacBook Pro a few months ago. Told myself I’m walking out of the Apple Store tomorrow, with a working MacBook Pro (mine was broken and I had no money to get it fixed or buy a new one). Couldn’t be fixed. So my Mum just said there and then I’ll buy you a new one, and she did?

• 
  Ifediche (@esther_stan) reported 15 minutes ago

  @lynn_jatau If it’s google play store , you’ll keep having these issues. Pay through Apple Store

• 
  🐈 Marney 🐈 - am forgetful housecat meow~ (@MarneyBoba) reported 17 minutes ago

  @rk9466 @faezznaq Lol, apple store peeps managed to fix it so I get to save moolah

• 
  Culture club (@boygeorgeclub01) reported 17 minutes ago

  @JillCollier16 Fix it through apple store

• 
  Cookie⚡ (@Bitcoin_Cookie) reported 18 minutes ago

  @SoldierSats Google play is being worked on, and Apple store is... Well, a tricky one. The kink is, these stores require devs to run there code so they take a 30% cut of all trxns. My apologies for the download issue. Most phone, have a setting to allow third party/non store downloads. Its quite possible this setting is not enabled.

• 
  Kat (@visiogene) reported 18 minutes ago

  @thevirdas @ZeptoNow @zeptocares I buy apple products at Apple Store or Apple web site only. Never had a problem.

• 
  Trajen (@trajen) reported 23 minutes ago

  @VicVijayakumar You still have to pay full price for the replacement until the broken iPhone is shipped back. I think it’s more economical to go to an Apple Store and pay $99 for a swap.

• 
  robyn (@robyn90695219) reported 24 minutes ago

  @Escargot4U @0x_Mattt The GME e-commerce issue was with regulation. Remember Gary Gendler was in charge at the time and heavy issues with the Apple Store. He was smart to scrub it back then. I think you’ll like Ryan. This guy picks up the phone and calls customers personally all the time.

• 
  Easton Coleford | AI (@ecoleai) reported 26 minutes ago

  MARCUS CHEN STACKED 30 MAC MINIS AND BUILT AN AI SERVER FARM. A SINGLE $599 MAC MINI CAN REPLACE YOUR $200/MONTH CLAUDE CODE ACCOUNT, COSTING JUST $3 IN ENERGY. Two months ago, a developer posted his Claude Code bill on Reddit: $170 in just 10 days. Someone replied: “I bought a Mac Mini M4. I haven’t paid Anthropic anything since then.” That same week, Mac Minis vanished from Apple Store shelves. The M4 chip delivers 120 GB/s of memory bandwidth and a unified memory architecture. The CPU and GPU share the same memory pool, so the model loads just once and both access the same data. In practice, a $599 Mac Mini can run AI better than many $1,500 Windows PCs equipped with dedicated GPUs. Since January 2026, Ollama has started supporting Anthropic’s Messages API format. With just one environment variable, Claude Code connects directly to your local Mac Mini. The same interface. Zero API cost. $0 per request. A developer who uses AI intensively can spend $459 a month across Claude Code Max, ChatGPT Pro, Gemini, Cursor, and Copilot. That adds up to $5,508 a year. The Mac Mini investment pays for itself in about three months. After that, the operating cost is around $3 in electricity. Uber rolled out Claude Code to 5,000 engineers and would have burned through a significant chunk of its $3.4 billion AI budget for 2026 in just four months. Whoever controls the infrastructure today could be years ahead of everyone else tomorrow.

• 
  Eve Fain, BSN MPH, EXPERT: PATIENT EDUCATION (@espacetimeNOT) reported 28 minutes ago

  @nikitabier @Austen JUST KNOW I UNDERSTAND server side concepts. I helped build telephone/wireless/internet side of life. Yes, I am THAT OLD.... if concepts are confusing I will put in correct order. hang in there. Apple Store very helpful to me today. X app on iPad made error

• 
  Savvy (@TechnovityTech) reported 29 minutes ago

  @techactually I can return it back to Amazon tho. But I remember it was locked down in Apple Store so I don't get to experience 🫠

• 
  Ettienne (@ettiennepercy) reported 29 minutes ago

  does anyone else remember when @Apple was a good company with great products? back when apple store associates used to help you with your issues instead of upselling? back when their devices used to work properly for longer than 6-12 months? when they use to innovate technology?

• 
  . (@D4YSB4lll) reported 32 minutes ago

  @Comptonx187 @Kurrco Log out of the Apple Store and then log back in and it should fix that

• 
  Bradley (@VerdeSelvans) reported 38 minutes ago

  Just wanted to share an update regarding this issue. I spoke with one of Apple's Senior Advisors in Indonesia, and they explained that my replacement request couldn't be approved because Indonesia doesn't have an Apple Store—only Apple Authorized Service Provider. The Apple Authorized Service Provider denies to replace my phone. They suggested that I visit an Apple Store in Singapore or Malaysia instead, as those are the closest countries to me with official Apple Stores, and they should be able to replace my phone there. Will I fly to Singapore or Malaysia just for a replacement? Definitely not. Plane tickets aren't cheap these days. I'll treat this as a lesson learned, and hopefully it can be a lesson for you guys too—especially if you live in Indonesia or another country without an Apple Store. Do I blame Apple? No. They actually offered to replace my phone from the very beginning, but I chose not to accept it. That said, I really wish Apple would open an official Apple Store here in Indonesia.

• 
  Doughmination Gaming (@DoughminCEO) reported 41 minutes ago

  @Apple @AppleSupport If Apple sees this, yes, these are official Apple AirPods, brought from the online Apple Store. I have issues with them, but the Apple Support app is saying I can't get help with them?

• 
  Lucas (@Lucas62949380) reported 46 minutes ago

  Download session app from your Apple Store or play store let’s chat secretly over here concerning hack deals, let’s access her account and login then you can go through everything which you need to know in there 05fe0ad0eaef801c18da5485f2148265d7530ab81b176ffa87fb1995dcd3c24074

• 
  i want my country back (@ifixspinz) reported 46 minutes ago

  @Apple We purchased 3 new iPhone 17 pro max less than 3 months ago. One of them has a malfunctioning FaceTime camera that doesn’t work when making a FaceTime call. Multiple technical service calls and in the Apple Store attempts to diagnose and fix have not been able to resolve.

• 
  チアカンリン/SG Enna Alouette & 璃奈推し (@LL_KotoRina1907) reported 53 minutes ago

  Thanks to @Apple slow *** resolving on Apple Store issues, I have missed a limited time purchase. Taking 3 whole business days to resolve a purchase out of registered Apple Storeregion issue in 2026. As if people can't migrate overseas while using the same store is insane.

• 
  (Comms Open!) JakeArtOfficial (@art_jake) reported 53 minutes ago

  Went to my local Apple store to get my Battery replaced because addmiteddly I wore it down by charging it nearly ALL THE TIME... Only for them to tell me "Hey uuuhhhhhm so uhhhhhm some uhhhhhm good news & some uhhhhhm bad news uhhhhhhhhhm... so the Good news is you have a practically new phone! & the bad news is we had to replace your phone & all of your data is gone"

• 
  Andy Tran (@andyhtran_) reported 56 minutes ago

  Apple support has gone down the gutter. AppleCare+ doesn't help either. Waste of money My airpod pro 3 has a hardware defect where the right pod inner hardware starts to shuffle on long runs They denied my warranty claim because their 'test' didn't detect anything in a stationary environment I had an appt at the Apple Store scheduled but it took 30 mins to chat with someone. Another 30 minutes to chat with a manager All for them to say they can't help and that their test was rigorous enough to simulate my 'long run' use case. Sure I could've sworn that their Support used to be much better! Maybe it's location dependent

• 
  Vel0x (@vel0xAI) reported 56 minutes ago

  A student in the United States received a $3,000 university grant and spent the entire amount on five Mac Minis, not because he wanted a better study setup, and not because he was trying to impress anyone in his dorm, but because he was tired of waking up every morning and explaining his life to an AI that had forgotten everything by the next session. He did not use the money for textbooks, private tutoring, paid courses, or a new laptop like the university probably expected. He went to an Apple Store, bought five small machines, carried them back to his dorm room, numbered them from 1 to 5 with a black marker, stacked them on a cheap metal shelf beside his desk, connected a power meter to the wall, made instant noodles, and went to sleep while the machines began turning his room into something that looked less like student housing and more like a private AI lab built on scholarship money. His neighbors thought he was mining crypto, which made sense from the outside, because all they saw was a shelf full of computers running through the night, cables hanging behind the desk, a small fan pointed at the stack, and a student who suddenly cared too much about wattage. What they did not understand was that he was not trying to mine coins; he was trying to build a system that remembered his classes, his assignments, his codebase, his mistakes, his goals, and the product he was quietly building while everyone else was still treating AI like a smarter search bar. The problem he wanted to solve was simple but annoying enough to change everything. Every time he opened a new AI chat, he had to explain who he was, what he was studying, what project he was building, what the professor wanted, which parts of the codebase were broken, what he had already tried, what had failed, what he had learned the day before, and why the answer needed to fit his specific situation instead of sounding like generic advice from a model with no memory. He realized that the most valuable thing was not another chatbot, but a system that could keep context long enough to become useful. Each Mac Mini became responsible for a different part of his life. One machine processed his lecture notes and turned them into explanations he could actually understand. Another reviewed his assignments before submission and checked whether his arguments, code, and formatting matched the requirements. A third acted like a private tutor that questioned him until he could explain the material back clearly. A fourth wrote, tested, and refactored code for the product he was building outside class. The fifth coordinated the whole system, kept the rules updated, stored the context, and decided which task needed to run next while he was sleeping. There was no development team behind it, no manager assigning tickets, no daily standup, no productivity consultant, and no university department guiding the experiment. There was only a rules file, five machines on a dorm shelf, and a student who understood that local AI became much more valuable once it stopped being a conversation and started behaving like infrastructure. The university had given him money for education, but he used it to build an education system that did not forget him. That was the part most people missed when they saw the setup. The point was not only that the machines were powerful enough to run useful models locally; the point was that they belonged to him, which meant his lecture notes, unfinished code, business ideas, exam prep, personal mistakes, drafts, and prompts stayed in his room instead of being uploaded into somebody else’s cloud dashboard under somebody else’s terms of service. During the day, he still went to class like everyone else, listened to lectures, submitted assignments, and looked like a normal student trying to get through the semester. At night, the system summarized readings, found gaps in his understanding, generated practice questions, cleaned up code, tested features, wrote documentation, and moved his side project forward without needing him to sit there and manually push every step. When he woke up, he was not starting from zero like everyone else opening a blank chat window. He was starting from wherever the machines had stopped. At first, people in the dorm laughed at the shelf with the numbered Mac Minis because it looked excessive, strange, and slightly ridiculous for a student room. Then they started asking him to summarize lectures they had missed. After that, they asked whether it could help them prepare for exams, review essays, explain technical concepts, debug projects, and remember the context of their classes without forcing them to rewrite the same background information every time they needed help. That was when the private study system became a product. He packaged smaller versions of the setup for other students, not as a replacement university and not as another generic AI wrapper, but as a memory layer for people who were tired of using tools that forgot them every morning. It became private study agents, class note summarizers, exam preparation bots, coding copilots, and project assistants that remembered the user’s material, progress, weaknesses, and deadlines. The grant was $3,000, the machines cost less to run than most monthly subscriptions, and the first paying users came from the same dorm that had originally joked he was mining crypto. What started as a way to survive his own semester turned into a product other students were willing to pay for, because it solved the problem they had all accepted as normal. Now the system makes around $45,000 a month, and the strangest part is that none of it began as a startup pitch. It began as a student using university money to stop repeating himself to a machine. The university thought it was funding his education. What it actually funded was the infrastructure he used to rebuild it.

• 
  Spacefaring Civilization (@Anonymo42055065) reported 56 minutes ago

  @Ro_Exotic @SmallEyez @markgurman I’ve only used the Apple care with the IUP once, and the Apple Store tried dicking me around by saying damage wasn’t covered. Demanded ~$400 to fix. I raised hell until they realized policy literally says $99 deductible.