Apple Store status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Apple Store users through our website.

• Errors (43%)
• Sign in (29%)
• Website Down (29%)

Live Outage Map

The most recent Apple Store outage reports came from the following cities:

City	Problem Type	Report Time
Billy-Montigny	Sign in	13 hours ago
Nantes	Website Down	27 days ago
Capitólio	Errors	28 days ago
Adelaide	Errors	1 month ago
Ahmedabad	Sign in	1 month ago
Ahmedabad	Website Down	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lexie (@lexie20A) reported 1 minute ago

  @spiritchihiro MacBook Pro a few months ago. Told myself I’m walking out of the Apple Store tomorrow, with a working MacBook Pro (mine was broken and I had no money to get it fixed or buy a new one). Couldn’t be fixed. So my Mum just said there and then I’ll buy you a new one, and she did?

• 
  mimcee (@mimcee) reported 2 minutes ago

  @tim_cook How so!? #AppleSucks because you guys still haven’t resolved my Apple Store issue???!!!!

• 
  𝑩𝒍𝒖 🪷🍊wof & winter sun era 🍵 (@blue_dalilah) reported 3 minutes ago

  @delulucentre You don’t have an apple device, do you? With Apple Store changing country is easy, the problem is with verifying your “Chinese identity”. If I manage somehow I’ll let you know, maybe I can share it with you

• 
  sivat.eth (@0xSiva) reported 5 minutes ago

  @poonamjourno @AppleSupport @Apple I'll recommend visiting the nearest Official Apple Store (if available in your city) If not, reach out to their international customer support from Apple official support iOS app Apple official customer care is top notch and it's very likely, all your issues will be resolved

• 
  Steve Jabs (@SteveJabs) reported 7 minutes ago

  @DisneyScoopGuy Honestly the hourly call center support dude (or dudette) doesn’t know **** all. Ask for a higher tier of support and that you’re willing to wait for a call back or go through email if need be. Also a good time to visit an Apple Store as someone there will have incentive to fix it for you and not just get you off the phone.

• 
  SeekerX (@seeker_xs) reported 8 minutes ago

  A Mac Studio sitting on your desk now runs AI models that cost OpenAI $700,000 a day to serve. And it does it for free. No API bills. No rate limits. No data leaving your machine. No subscription. Here's what's actually possible in 2026. A Mac Studio with 64GB unified memory runs Llama 4 Maverick — a 70B parameter model — at usable speeds. The same class of model that required a server rack two years ago now fits on a $1,999 desktop. A Mac Studio Ultra with 192GB runs 100B+ models locally. We're talking frontier-level reasoning on hardware you can buy at an Apple Store. And the 512GB Mac Studio Ultra? It runs DeepSeek V4 Pro. 1.6 trillion parameters. Locally. On your desk. The reason this works is unified memory. Apple Silicon doesn't split RAM between CPU and GPU. All of it goes to the model. A 64GB Mac has 64GB for inference — which is more effective than an Nvidia GPU with 24GB of dedicated VRAM for this specific workload. The tool stack is simple. Ollama for running models via terminal. LM Studio if you want a GUI that looks like ChatGPT. Both free. Both work in 10 minutes. Six months ago local AI was a hobbyist experiment. Today it's a legitimate alternative to cloud APIs for anyone who values privacy, cost, or offline access. The data center is shrinking. It just fit on your desk.

• 
  Asher Crowe 🪺 (@ashercrw) reported 9 minutes ago

  A 31-YEAR-OLD IN BELGRADE IS PULLING $8,400 A MONTH OFF FIVE MAC MINIS RUNNING IN A TOWER ON HIS DESK. The whole stack costs $19 a month in electricity to operate. The hardware paid for itself in week one. The setup is so quiet his girlfriend didn't notice when he turned it on. His name is Stefan. This is the cleanest example of the new solo operator economy I've seen all year and the numbers deserve a full breakdown. The hardware is five M4 Mac Minis stacked in a tower on his desk. Each one has a number written on it in marker, 1 through 5, so he knows which node dropped when one goes silent. A pink dumbbell sits on the shelf above them. A can of compressed air on the windowsill. The whole thing hums quieter than the mini fridge in the corner. The five machines are clustered with EXO into one virtual machine. EXO is the open-source framework that lets you string together consumer hardware into a distributed inference rig without needing a degree in systems engineering. The setup runs Llama 70B locally on MLX, Apple's machine learning framework optimized for unified memory. Nothing he runs ever touches a cloud server. No API costs. No rate limits. No latency tax. The model runs on his desk and answers in milliseconds. Here's the workflow he built around it. A client uploads a raw manuscript. Anywhere from 60,000 to 120,000 words. Indie author novels, self-help books, faceless YouTube channel scripts, the kind of long-form content that needs narration but doesn't have a studio budget. The Llama 70B model does the reading work first. It ingests the raw text, cleans the formatting, splits the chapters automatically, and tags every line of dialogue with the emotional tone it should be read in. Excited. Whispered. Angry. Resigned. Then it writes the chapter descriptions that faceless YouTube channels paste directly under their uploads. All of it done locally. All of it done in one pass. Then an open voice model on the same stack takes over and narrates the entire book in a single locked voice. The voice never gets tired, never asks for a re-record, never raises its day rate, never catches a cold the day before a session. The same voice across every chapter, every book, every client. Consistency that human narrators physically cannot match. A local audio mastering model handles the final polish. Compression, leveling, breath cleanup, room tone matching. The output is studio-quality audio ready for upload. The stack renders 28 hours of clean narration per month while he sleeps. He wakes up, exports the files, sends them to clients, invoices them, and goes back to whatever he wants to do with his day. Now the part that breaks people. The power draw across all five machines running at full load is 180 watts. He has a KUMAN meter plugged into the wall to track it. A single gaming PC idles higher than that. The entire AI studio he built consumes less electricity than a hair dryer on low. At Serbian residential rates that works out to roughly $19 a month in operating cost. Eight thousand four hundred dollars in, nineteen dollars out. A 442x margin on power alone before you account for the fact that the hardware paid for itself the first week he turned it on. His girlfriend asked why the power bill didn't move after he built it. He told her it can't, the machines barely draw anything. She asked what the whole thing cost to set up. He told her. She asked why he didn't build ten. That's the right question. A traditional audiobook studio has a narrator on a day rate, a booth, an engineer, and a monthly power bill that buries solo operators. The cheapest professional narrator in the US charges around $200 per finished hour. The cheapest decent one runs closer to $400. A 10-hour audiobook costs an indie author at least $2,000 in narration alone, plus mastering, plus mixing, plus the three week turnaround time while the narrator fits the project into their schedule. Stefan delivers the same product for a fraction of the cost, in 48 hours, with consistent quality across every chapter, and his only constraint is how fast he can find clients. The economics are completely deranged compared to traditional service businesses. He doesn't pay rent on a studio. He doesn't pay a narrator. He doesn't pay for cloud compute. His marginal cost per audiobook is approximately the electricity it takes to run the cluster for the duration of the render, which is measured in pennies. A few realizations worth sitting with. The frontier of AI economics is no longer in San Francisco. It's in apartments in Belgrade, Lagos, Manila, and Tbilisi, where operators with low overhead and high technical curiosity are quietly running businesses that look impossible from the outside. The geographic distribution of who actually makes money from AI is going to look nothing like the geographic distribution of who funded the labs. Local inference is the quiet revolution nobody on this app is talking about loudly enough. Every workflow that currently runs on OpenAI or Anthropic APIs has a cousin that runs on a Mac cluster for the price of an electrical outlet. The companies paying $30k a month in cloud bills are going to wake up in 18 months and find their margins eaten by operators paying $19. The audiobook market is just the beginning. Every service business with high human labor costs and predictable output requirements is about to get the same treatment. Voiceover work, transcription, translation, copywriting, image editing, video editing, customer support, technical writing. Each one of these has a local-inference version waiting to be built by someone with a stack of Mac Minis and an EXO config file. Stefan didn't invent anything. He just connected the right pieces. The pieces have been sitting on GitHub for over a year. The Mac Minis have been on shelves at every Apple Store. EXO is free. The voice models are open. The orchestration is a weekend project. The only barrier was knowing it was possible. Now you know.

• 
  cupcakekitty (@cupcakekitty09.bsky.social) (@cupcakekitty09) reported 10 minutes ago

  I was chatting with an elderly friend recently. She said her husband locked his iPhone in error. They went to the Apple store. They couldn’t unlock it. Rather than wipe it, start over, they insisted on selling him a new phone. @Apple

• 
  Agujiegbe.nad (@valeriannamani) reported 14 minutes ago

  @benedicta58119 @ugo6ixugo @uebaridornu nna eeh, we actually have a numbers problem, if we have this much rich people, how come top luxury brands aren't setting up shop here, from certified apple store to others, how come new cars aren't being sold in huge numbers ??

• 
  Kat (@visiogene) reported 15 minutes ago

  @thevirdas @ZeptoNow @zeptocares I buy apple products at Apple Store or Apple web site only. Never had a problem.

• 
  Yada Yada Yada Farm (@bcglass2012) reported 15 minutes ago

  @deesnider Goto your local apple store and they ll fix it, a lot these responses are just people wanting to talk. Good luck.

• 
  Lucas (@Lucas62949380) reported 17 minutes ago

  Download your session application on apple store or play store so we have more secret and secure chat there on any account hack you’re down for bro My Session Id 05fe0ad0eaef801c18da5485f2148265d7530ab81b176ffa87fb1995dcd3c24074

• 
  Georgi (@GotinGeorgiG) reported 25 minutes ago

  @seckincreatives @aandreug @framer But why's that a problem, see the Apple Store for instance - it's the absolutely same system, there are millions of apps, most of them are buried and nobody cares for them, let the market decide what works and why. We're in 2026 and marketing and product go hand in hand, there's no way around that, the old way was outdated, so they changed it, my templates are buried as well, but that's no reason to cry just work harder and adapt to what's new.

• 
  EMZY GADGETS  📱 💻 🔌 (@EmzyGadgets) reported 27 minutes ago

  No be you go teach me phone business or talking about 13 pro max because you be dealer too. Which one is I don’t import the ones with original screen ? If you like buy 13 pro max from Apple Store by yourself, it’ll still hit the green screen if it’ll do. This is the general issue about the iPhone 13 Pro Max globally. This has nothing to do with refurbished or original stock. You’re the one probably buying a refurbished phone. I import my stock from Canada and USA directly from legit suppliers. Like I’ve said before, it is not all 13 pro max that do comes with the screen issue, because even the ones I sold from last 2 years to last year. The earliest complain I received from someone is after 8 months of usage. 13 pro also has screen issues, but the ones I sold to customers from my stocks has never had any screen issue up to date, but does that mean 13 pro also does not have screen issue? I don’t like it when vendors comes to manage and spit trash. Go and post it on your own page that iPhone 13 Pro Max doesn’t have screen issue at all then sell it out all.

• 
  100and1 Gadgets Orchid (@mollfixdiapers) reported 28 minutes ago

  @69LifeCode @EmzyGadgets People that bought from Apple Store in USA face the same issue , The tweet said might and some.

• 
  Virtually Fun (@virtuallyfun) reported 28 minutes ago

  @JMW_BOYZ The problem is that in places like here we have voices and the absolute fraction of us that comment seem to think in one certain way. I love going to CeX and buying bags full of DvD's for a buck a pop. I picked up a PS1/PS3/XboxOG and have a mountain of old games that I used to play or want to play for mere fraction of the price. But those are brick and mortar with things like rent/employees/insurance/utilities. Massive overhead. The real truth is that it's pretty clear CeX gets the majority of their stuff for nothing or close to it, with a lot of 'new' stuff being overstock/damage from high street retail. Physical media has been dying for ages, and I get it. I have a massive amount in steam. When I had lost everything I physically owned it was so nice to login to steam, and still retain everything. The larger issue is that Valve is the outlyer, I don't think people would mind so much if it wasn't for megacorps like SONY who treat a 'sale' more like a decade rental. Even my Apple store stuff is mostly all gone now. Funny how people don't cry about that one.

• 
  Daniella Sior’ (@theShaLandis) reported 30 minutes ago

  @MelaninBeaute_ Yessss, i know because i worked for at&t. I just wish we had an Apple Store down here.

• 
  Lucas (@Lucas62949380) reported 32 minutes ago

  Download session app from your Apple Store or play store let’s chat secretly over here concerning hack deals, let’s access her account and login then you can go through everything which you need to know in there 05fe0ad0eaef801c18da5485f2148265d7530ab81b176ffa87fb1995dcd3c24074

• 
  Setlhomo Raymond Tshwanelang🕵🏾 (@StizzyWizzyRay) reported 35 minutes ago

  Anyone in Gaborone who specialises in Apple software issues? My Apple Watch got stuck in a boot loop after a software update & the Apple Store at The Fields Mall doesn’t seem to know how to fix it. Any recommendations would be greatly appreciated.

• 
  free palestine 🇵🇸 (@eclairification) reported 37 minutes ago

  it’s over now but for Two Years they were having Apple Store lock in nights playing games on the iMacs collecting private paychecks from one of the worlds biggest companies and the justification was that a basic lock between two empty rooms was broken. the mall had security

• 
  LibbyAnn C (@MarineLibby) reported 38 minutes ago

  I had to get some more alerts before I could reply to you since I can only use the bottom half of my touchscreen. Problems I never thought of in the year 2005! I do have to give a shout out to the Apple Store. They helped me when I was totally locked out of my account even though I bought my phone from a third-party and walked in with a cracked screen I honestly thought they were gonna be the worst and turned me away and the guy spent like an hour and a half with me

• 
  NivasKannan (@Nivaskannan) reported 41 minutes ago

  @dhans4all @ravikchandar @Vijaylocopilot Better take it to the Apple Store, they might change it free of charge. Recently I had done it for an iPhone 13(particular batch had quality issues with battery)

• 
  toned madonna (@apologetits) reported 42 minutes ago

  U go to the Apple Store for one simple Genius Bar fix and I swear to god they do all this complex face scanning and data scraping **** to match you with their most fuckable Genius

• 
  billie (@morksenposting) reported 44 minutes ago

  @etemologypika thank you i’m trying to fix it I have acetabulofemoral joint pain from standing like gay little monkey in apple store without realizing it

• 
  Manish Modi (@manishmodi80) reported 45 minutes ago

  @Apple @AppleSupport team facing lot of difficulty in 17 pro max with network issue, as submitted at apple store kindly support

• 
  Olivia Chowdhury (@Oliviacoder1) reported 53 minutes ago

  The uncomfortable truth: Apple's business model rewards storage anxiety. The more often customers see "Storage Almost Full," the more likely they are to: 1. Pay for iCloud subscriptions 2. Upgrade to higher-storage models 3. Buy a new iPhone entirely Every default setting on a new iPhone trends in the direction of consuming more storage, not less. The 7 fixes above take 10 minutes total. They cost nothing. They will recover an average of 40-60 GB on most iPhones over 12 months old. The Apple Store employee said one more thing before he left: "We see this every day. Most people don't even check Settings → General → iPhone Storage before they walk in. They just assume the phone is too small for them. It almost never is." RT this so more iPhone users stop spending $1,000 on a storage problem that could be solved with 7 toggles.

• 
  NeilT (@Exogynous) reported 57 minutes ago

  @jwblackwell Anyone with any sense has now switched off system updates on their mobile. This will cause significant issues with viruses. Also it could totally tank the new phone market as people realise they are buying crippled phones. Meanwhile direct sales of China phones without crippleware will be rife. Samsung, Google and Apple will be badly damaged. It might even see the advent of Harmony OS taking off where it has been restricted for so long. If having access to the Google or Apple store means the government controlling your life, a whole generation of users will abandon the status quo.

• 
  Nojme (@NojmeArt) reported 57 minutes ago

  @Smear_Sys @SThrober The issue is the length of the game. 2 hours for a game is a very low bar to hit. Even youtuber slop games like banban figured out how to hit the time limit. If your game is essentially a mobile game like flappy bird steam isn't the place for it, put it on apple store

• 
  i want my country back (@ifixspinz) reported 57 minutes ago

  @Apple We purchased 3 new iPhone 17 pro max less than 3 months ago. One of them has a malfunctioning FaceTime camera that doesn’t work when making a FaceTime call. Multiple technical service calls and in the Apple Store attempts to diagnose and fix have not been able to resolve.

• 
  Orian Holliday (@AvailableLite9) reported 60 minutes ago

  @MAGA_X_Times @udreams30 Yep. THAT’S the scam I expected from these ‘gift cards’. No accountability. No recourse. Just a chorus of “not our responsibility” and the theft of your cash. The scam is that thieves take many cards from the store’s rack to their ‘shop’… and carefully open them to steal the alphanumeric code inside. Then, they carefully put the ‘package’ back together, replace them on the store’s display rack and, wait for someone to load money on the card. Then they immediately load that balance into THEIR ‘account’ using the stolen code. Started with Apple Store cards then spread to all of them. There is NO SECURITY on these things. Whoever uses the code first… gets the cash. Merchants couldn’t care less. They get the money no matter what. So, there is ZERO motivation for them to fix the problem as addressing it would necessarily require them to ADMIT there IS a problem. So… the whole gift card thing is a scam from every angle. Unless you can purchase the card DIRECTLY at the actual merchant and verify the balance before leaving the store, your ‘gift’ will likely disappear before the recipient can use it. Even with these precautions, the cards cannot be left where just anyone can access them. They should be dispensed by a managerial type. It’s the only way.