Apple Store status: access issues and outage reports
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Full Outage Map
The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Problems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
- Sign in (43%)
- Errors (29%)
- Website Down (29%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Aubenas
|
Sign in | 5 days ago |
|
Billy-Montigny
|
Sign in | 13 days ago |
|
Nantes
|
Website Down | 1 month ago |
 Capitólio
|
Errors | 1 month ago |
 Adelaide
|
Errors | 2 months ago |
 Ahmedabad
|
Sign in | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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Manol T. (@manol_ai) reportedI make ios apps and I don't have an IPhone Neither mac. This is how I do it: - made the app over @expo with claude code - set up my github actions (ci cd) to create android (adb) and ios builds (ipa) - they go directly to the internal testing track for android dev console and testfight in apple store connect - I rent a @MacinCloud for $30 to run ios emulator and make sure the app works for emulator - invited 2 friends to testflight - they report me bugs and I fix it I am stubborn enough not to buy an iPhone but spend money on ads. What are your app building challenges? #buildinpublic #mobileapps #testflight
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Ms. Humble Diva (@humble_diva81) reported@jolissaxo_ I cried bc after my dad died all I had were his voicemails. Went to the apple store bc I had an issue with my phone , the worker reset my phone without asking me. The way I bawled in that store! I would've kept my phone broken to never lose those. This one had me in my feelings!
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Giaco (@On_edge99) reported@AnxiousHolly Had a similar issue a few days ago. Went to the Apple Store. They removed it for me. 👍
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Yanik Guillemette (@YGuillemet17015) reportedAfter a 750 km road trip from home, our @cybertruck threw the PCS2_a094 error. Apparently it’s a well-known issue that disables all AC charging. The truck will only charge at a Supercharger. Tesla’s response? A repair appointment 3 weeks from now, and they actually tried to reassure me by saying Supercharging would be free. So I guess I’m supposed to waste an hour every few days driving 9 km to the nearest Supercharger, waiting for an 80% charge, then driving back home. That’s completely absurd. If this is a known failure, why isn’t there a recall? Why are owners expected to live with a vehicle that suddenly loses a core function? And the service experience keeps getting worse. Last time I drove to the Service Center, waited 3 hours, only to be told the tires they had ordered never arrived. I had to come back two weeks later. @Tesla seems to have very little respect for their customers’ time. The attitude is starting to remind me of those teenage Apple Store geniuses who ask whether you’ve installed the latest software update when your battery is physically dead. Love the truck. The service? It’s becoming harder and harder to defend.
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Octaine (@octainebg) reported@that_john_doe @aaronp613 Firstly these device are obsolete now, second the firmware that was unsigned was the newest one for the model not some old firmware Also iPhone's slow down and overheat when the battery is bad, change that battery in an Authorized Service or Apple Store and see performance go up
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ella 🐈⬛ 34/47 (@rippingurjeans) reportedok so the apple store people couldn’t fix my phone that THEY broke and they said i could get it replaced for $500 so i cried and then they said they’d do it for $90
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Ryder (@RyderShoots) reportedI’m in a random city at an Apple Store to fix my laptop and they’re hosting a class for elders on how to take photos on their iPhone 🥲
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Dr. Buddy Rydell (@DrBuddyR) reported@Trader0zan @bowscan Report to Robinhood so they can handle the SEC and FBI side of things. They ****** up when they had us invest into an actual product, not a memecoin and then walked away away from it 24 hours later, after dumping on us from side wallets. Dumbass used the Apple Store to signup for X so tracking won’t be a problem.
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ThatMedChidi👩🏽⚕️🩺💓 (@chidi_jenny) reportedWent to @Apple store in Arndale to diagnose/fix my screen that’s been going dark & they told me the screen & battery were done for & it’ll cost like 600 quid to fix; advised me to get a new one instead 😩. In the meantime I’ll just keep connecting it to my TV w/ HDMI 😩😭😭😭.
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GoymResistanceAlliance (@GoymResistance) reported@durov Pavel....Apple store and Google App keeps shadow banning many good channels on Telegram. Any chance to fix that?
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ٰ (@forwolfchan) reported@femjilix you can search online for places! if you Apple care (??? If that’s what it’s called) you can go to the Apple Store and they fix it for free
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Culture club (@boygeorgeclub01) reported@JillCollier16 Fix it through apple store
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Lexie (@lexie20A) reported@spiritchihiro MacBook Pro a few months ago. Told myself I’m walking out of the Apple Store tomorrow, with a working MacBook Pro (mine was broken and I had no money to get it fixed or buy a new one). Couldn’t be fixed. So my Mum just said there and then I’ll buy you a new one, and she did?
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Alvin (@Alvin1492840) reportedHis Apple Watch battery health was 81% after wearing it for only 10 months. He charged it on his nightstand every night. Left it on the charger until morning. Used Always-On Display all day. Kept cellular turned on even when his iPhone was in his pocket. Ran GPS workouts 5 times a week without closing the session properly. He did everything most Apple Watch owners do. That was the problem. His friend, a former Apple Store technician, looked at his Battery Health screen and said one sentence: "You've been draining this thing twice as fast as it should drain. Apple built 2 features into watchOS that slow the damage to almost zero and you've never turned either one on." She toggled 2 settings. Changed one charging habit. Turned off one feature he didn't know was running. 4 months later his battery health hasn't dropped a single percent. It's been sitting at 81% since. Here's everything she changed 🧵
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Dylan Bishop (@DylanBishopX) reported@Metacogmission @spatialinsider ok yeah beginning to think its my Vision Pro guess I'll have to take it down to Apple Store thanks
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☀️Sunny Day⁷☀️ ❤️COMMS OPEN❤️ (@IntotheFrisson) reported@LucianSkye I read the rice trick doesn’t work well because there will still be debris 😭 so it might make it worse…. The problem with the Apple Store is that it’s 5 years out of warranty- so I’m not sure how much they can actually do past telling me to buy a new computer :(
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αzυnყαn ꒱ (@adowaable) reported@rinniimii i mean it didnt matter much to me cus i only used my phone when i went to school though. at home i used my ipad pro 24/7, if i was going anywhere else i just had no phone LOL it became a problem once my ipad suddenly stopped working and i only had that phone as a backup… hence why i had to upgrade :’3 BUT a few months later my ipad is up and working randomly again! right before i was gonna take it to the apple store too LOL, so W all around
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Broden 🇬🇧♿✝️ (@Gavtaraysin) reported@CovidSolidarit1 Sometimes we have to tune issues out. If you can stand the audio I sometimes listen to audiobooks on either YouTube, Spotify, and BBC Sounds. I'd imagine the Apple store has audiobooks too. I just like to get my head in another world for a while 🙏
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Don_Devvs (@Agbovictor20) reported@WALEBNXN Download 1.1.1.1 on Apple store or play store .. turn it on whenever you want to login x and you will see everyone
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I AM WHAT I AM (@bravta2bravta) reportedMy brand new iPhone 17 pro max; less than a year old is getting hot unnecessarily! What should I do? @Apple what’s going on with your product? Why’s your latest phone in your company acting weird and not working effectively? Why’s it getting hot when it’s a brand new phone? Why should it even have any cause to have any problem when I actually bought it outright from your Apple Store? Why? I should’ve just gone for the Google Pixel 10 pro max that I wanted to buy initially. This is bull ****! 💩
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Uniquesmau 🟩 (Almost-My-Turn) (@Thisis_Smau) reported@Coinvo Could it be the cause of it taken down by Apple Store?
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ChihuahuaLinda (@ChihuahuaLinda) reported@fiago7 Turning it into an Apple store is better than tearing it down!
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Steve Jabs (@SteveJabs) reported@DisneyScoopGuy Honestly the hourly call center support dude (or dudette) doesn’t know **** all. Ask for a higher tier of support and that you’re willing to wait for a call back or go through email if need be. Also a good time to visit an Apple Store as someone there will have incentive to fix it for you and not just get you off the phone.
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Silversoul || HAPPY SYLUSVERSARY ❤️🌹🐉 (@N109Dominator) reportedAnyone outside SeA playing Light and Night? I gen need help with this damn game and stupid apple store issue 😭😭
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𝑩𝒍𝒖 🪷🍊wof & winter sun era 🍵 (@blue_dalilah) reported@delulucentre You don’t have an apple device, do you? With Apple Store changing country is easy, the problem is with verifying your “Chinese identity”. If I manage somehow I’ll let you know, maybe I can share it with you
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ArtsDoc (@ArtsArtssmity) reported@BradTechh My tablet. However apples made the same mistake of all the other digital companies 2010. older instructional material that was degraded to the level of the Gutenberg Bible as compared to the user-friendly era, the leaders of which was Steve Jobs. Following that engineering and programmers produce most of the educational material it’s got awful. It’s composed of thousands of variables that are programmer constructed and link nill sure even the associated English words. Just just write down the steps for something as simple as user face identification it’s buried five pages under God knows words that have to be learned as a foreign language and still none of them are intuitively connected the number one big thing that could really swing Apple around would be an elegant review and complete revision of their instructional material for their wonderful machines that are so complex that they should bend over backwards to make their instructions, palatable or intuitive. You’ll notice that most of the major medical schools and nearly all of the engineering and advanced school Prestigious aggressively is auditory, visual, interactive, curriculum components, extensively. Apple’s approach breaks the number one rule “ The medium is the message”. Just go to Apple Store and watch who’s who’s really teaching neophytes. You’ll see clusters of friends doing just that kind of teaching, but notice that the books and the instructional material and the online stuff is avoided. One small group of special education specialist could convert it to easily absorbable. I bet that would increase our market share 25%.
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Swanand (@_swanand) reported@chinmay185 Apple Store payments. But now they support Indian credit cards. Problem solved.
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BBB (@lpajunior23) reported@Apple I’ve been having problems with my AirPods4 since I bought them. They keep losing connection all the time. I’ve been to the Apple Store several times, but unfortunately the issue is still there
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William AI (@wiliam23820a) reportedThe uncomfortable truth: Apple operates 500+ retail stores worldwide. Each one generates more revenue per square foot than any other retailer on earth. And most customers use the store for one thing: buying a product and leaving. Free workshops that teach photography, video, music, and device mastery never attended. Genius Bar diagnostics that are free on any device never requested. Trade-in valuations that take 3 minutes and apply instantly never checked. Price matching against Best Buy and Target never asked for. A 14-day return window for risk-free testing never used strategically. Free data transfer and setup declined and regretted at home. Education and military discounts worth $100-229 never mentioned. Device recycling for every old gadget in your drawer never brought in. Every service is free. Every service is available. Every service exists to make the device you already bought more useful and the next purchase more affordable. The former employee's last line: "I worked at Apple for 5 years. I sold thousands of devices. But the most rewarding part of my job was the services not the sales. Setting up an 80-year-old's first iPhone and watching her FaceTime her grandkids. Teaching a teenager iPhone photography and watching his photos improve in 90 minutes. Running diagnostics on a 'dead' MacBook and fixing it with a software reset for free. Giving a genuinely kind customer a free battery replacement that should have cost $89 because she treated me like a person, not a register. The Apple Store isn't just a store. It's a service center. A classroom. A repair shop. A trade-in counter. A recycling facility. Most customers use 10% of it. The other 90% is free and waiting." 11 secrets. Same Apple Store. Same glass doors. The products are on the tables. The services are behind the Genius Bar, inside the workshop schedule, and on the website you've never scrolled. Walk in this weekend. Not to buy something. To learn something. Fix something. Trade in something. Ask about something. The store was always more than a store. Most customers just never asked.
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givest (@usegivest) reportedDont take this as something bad or fud. This shows that we work, while it might take time, Apple has rules. When we fixed this issue and shipped it, our app Should be live on Apple Store.