Is Apple Store down?
No problems detected
If you are having issues, please submit a report below.
The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
-
Website Down (52%)
-
Errors (34%)
-
Sign in (14%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 New Delhi |
Sign in | |
 Standish |
Errors | |
| Los Angeles |
Errors | |
| New Delhi |
Website Down | |
 Blackburn |
Website Down | |
| Ashburn |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
-
Chris Bennett
(@chrisbennett) reported
from
Mission Viejo, California
Today Apple Store tells me I can’t fix a cracked screen cause I used my 2 Apple Care+ when I hadn’t. Some guy named Chris Bennett got my Apple care+ from a mishap in a Virginia Apple Store now I need to wait 24+hrs for a “Chain Break” then come back & try again. @AppleSupport
-
Elizabeth Tasker
(@girlandkat) reported
from
Sagamihara, Kanagawa
My MacBook periodically rejects power cables that are not the original Apple connector. This is what I assumed the issue was yesterday. But it’s now reunited with the Apple connector and still complains of a dead battery. I’m going to have to take it into a store 😨
-
Drew Padgett
(@drewyp) reported
from
Los Angeles, California
@StephanieKelton @Apple Happened to my iPhone X while on vacation. Took it to a Apple Store, they did diagnostics which confirmed a bad digitizer, replaced the screen in an hour. Go to a different Apple Store. This is a known issue with a small number of iPhone X screens.
-
Leilua Malieitulua✨
(@LULUlowcc) reported
from
Oakland, California
@peofualaau I thought the same thing! But I looked it up online and it’s my stupid iPhone and it’s updates smh I have to go in to the Apple store tomorrow so they can fix it
-
BIGTRAP/ LA’$TUNNABABY
(@TRAPJXHN) reported
from
Baltimore, Maryland
NEEDS TO TAKE MY MACBOOK TO APPLE STORE AND LET THEM FIX IT.
-
poor homie Quan
(@mister_D05) reported
from
Brooklyn, New York
I thought it was me but Apple's app store is definitely down 🙄
-
Tyler Schrader
(@Tyler_Schrader) reported
from
Morgantown, West Virginia
Got @theguineaking95 lady in store currently, having iPhone issues and upgrading her to another Apple device, tried to get her into the Google Pixel but to no avail. Sorry bro
-
Phil Pappas
(@2thephilster) reported
from
Danville, New Hampshire
@patriot45Lynn Reality is Apple and Comcast do not get along! Unfortunately, we, the customers pay the price. If you want to try again for resolution zzz go to the new Xfinity Store in Seabrook. It several doors down from Walmart . Good Luck! Phil& Nancy
-
Karl Yang
(@akarlyang) reported
from
Kebayoran Baru, Daerah Khusus Ibukota Jakarta
@fabiosferreira0 Apple put in a repair program so it’s a covered (free) fix at an apple store
-
jaz
(@fatjesvs) reported
from
Springfield, Maryland
I wanna go to the T-Mobile store to see why my Apple Watch not working wit my plan but my bill past due so there’s that
-
🧠 Richard J. Stelling 🥤
(@rjstelling) reported
from
Sant Lluís, Comunitat Autònoma de les Illes Balears
@atomicbird I thought Sign In with Apple provided a unique and stable ID you can store. It won’t change for a users/app combination even if the Apple ID email changes or the user revokes the forwarding email.
-
Procreate 🔜 LightBox Expo
(@Procreate) reported
from
Hobart, State of Tasmania
@alexdosdiaz @AppleSupport We’d recommend going into an Apple store and trying a Store Pencil on your pad. If it works, you’ll know it’s likely a hardware issue. Also try swapping your bib and hard rebooting your iPad.
-
james wilson
(@jameswilsonhair) reported
from
Leeds, England
@Apple goes to Apple store to sort out a problem walks out with another now waiting my Saturday morning sorting it out not good 😏😏
-
Dan Lyke
(@danlyke) reported
from
Petaluma, California
"The iTunes Store is unable to process purchases at this time. Please try again later". Slack and Facebook hiccup, and the social media world explodes. Apple's Mac app store goes down and nobody notices...
-
greenville, sc tap water fan account
(@absinthefather) reported
from
Kentwood, Michigan
when your laptop breaks the day before a commission is due and the apple store can’t fix it for 5-7 days but you’re on tour and leaving in like 12 hours 🙃🙃🙃
-
Ariel Ovalle
(@Areal_Superb) reported
from
Jersey City, New Jersey
@JoeyShakeDown No problem. Also if you do get them buy them directly from an Apple store, they have a 14 day no fee restock fee.
-
Toya
(@toya10) reported
from
Kansas City, Kansas
@ImBecoming @uBreakiFix I calllllled guuurrllllll they are higher to fix than the Apple store. They says $244 🤯wth
-
iTs a DrY hEAt
(@tayXcold) reported
from
Scottsdale, Arizona
I hate that no matter what happens with my iPhone, I’ll never switch to Android. Here I am, at the apple store with battery problems.
-
becky chan
(@beckyyyyy8) reported
from
Seo-gu, Daejeon
i’m hoping to stream later tonight but i might be having to make a run to the Apple store for a new charger. i’m hoping that’s all the problem is 🤞🏻🤞🏻
-
Steve Rowe 🇬🇧🇪🇺🇨🇦
(@stevendrowe) reported
from
Surrey, British Columbia
@AppleSupport I’m heading to the Apple Store today. Like hundreds who have the same issue it looks as though it will require a re-format etc. I was speaking to your support people for 6 hours yesterday, I’m drained and frustrated.
-
Bentley Boyd
(@iBentleyBoyd) reported
from
Cleveland Heights, Ohio
@TrumanBrodyBoyd @ChesterComix Arrrgh. Keep the notices coming!! In yesterday’s USPS I got the cheddar to finally replace my broken laptop last night and so rushed to Apple Store in my work duds (no dinner) and didn’t get home til your stream ended 🙁
-
Arshon ‘Archie’ ‘Orchata’ Mihandoost
(@AMihandoost) reported
from
Alafaya Woods, Florida
@cole_griffin7 So I work at Apple as technical advisor so people call me about their issue with their phones and other iOS devices. Sometimes they gotta do stuff like go to a store to get the issue fixed and if they don’t like that, they’ll get mad at me and tell me they switching to android
-
David Greene 🇺🇸
(@DavidGr201749) reported
from
Country Knolls, New York
@krissycanova Apple Store people are really good tho! When I went down to trade in an old iPad for a new one, they were great to deal with.
-
Douglas Wilson
(@douglaswilson) reported
from
Cinco Ranch, Texas
@Walmart Walmart pay at store 3827 is not working- 3 employees standing around and unable to help. I knew more about Walmart pay than they did. You really should take Apple Pay. 😡
-
Omar 🇸🇾
(@OmarEymesh) reported
from
Dudley, England
@Awais_B16 Went to Apple store today to fix mine, he goes £120 lol
-
Shuyin@Kippo
(@davidtong) reported
from
Paradise, Nevada
@Karnage_105 @kiisumii Also any kiosk at like a mall that “fix electronics” can do this swap.. And not go to the Apple store
-
dabel.
(@dabeliloanusi) reported
from
Miami Beach, Florida
apple lowkey has a very terrible customer service in store.
-
Kenneth
(@easycore) reported
from
Manhattan, New York
at the apple store for a screen issue on my macbook, how much do u think they are going to charge me to fix this thing
-
DOZY
(@Omo_mr_white) reported
from
Bestgate, Maryland
Nigerian phone operator said iPhone screen is bad I should pay 100k for new one. Apple store in America said it is just ios issue. 🤣🤣 And dey did it for free 😂
-
Mark Herbert
(@Sherherbert) reported
from
South Shields, England
@AppleSupport Hello, the search function for refurbished products on the Apple Store app is broken, I think. It is showiya very random selection of fields & no option to sort. Very odd!