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Apple Store status: access issues and outage reports

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Full Outage Map

The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.

Problems in the last 24 hours

The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Apple Store users through our website.

  • 41% Website Down (41%)
  • 33% Sign in (33%)
  • 26% Errors (26%)

Live Outage Map

The most recent Apple Store outage reports came from the following cities:

CityProblem TypeReport Time
Quito Website Down 14 days ago
Guayaquil Sign in 14 days ago
New York City Sign in 15 days ago
Malibu Website Down 17 days ago
Houston Errors 20 days ago
Lille Website Down 20 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

  • EddyTheTechWolf
    Eddy (@EddyTheTechWolf) reported

    @Rusty_Foxxo The issue is that, it's not like having an Apple Store or gym near you, but which are nice to haves, but having a hospital is not a "nice to have," but a necessity. When your life is a stake, we shouldn't quantifying people's lives in terms of "being worthwhile"...

  • eagle_wizardry
    eagle_wizard (@eagle_wizardry) reported

    @ashen_one @ashen_one How did you ship it so fast when Apple Store has such a slow app review process?

  • MrsBlinkle
    Elaine ClosEUre 🕷️ 🇪🇺 (@MrsBlinkle) reported

    @HWarlow Could you manage a ‘zoom’ call if that would sort anything? They are more trouble than they’re worth in my opinion. I wonder if any Age related charities might be able to help or an Apple Store where they have lots of young people who sort out your IT for free & do lessons!

  • 50over_ak
    CONSCIOUS (@50over_ak) reported

    @no_average_brit Apple Store or Arab store for cheaper fix

  • StephenWolper71
    Stephen Wolper (@StephenWolper71) reported

    In the end, it wouldn’t work. The phone is totally locked down. It’s a brick. It’s nothing I can’t walk and they’re making me take it back to the Apple Store. I can’t get there so I’ve had this expensive phone sitting on my desk next to me. It doesn’t work I’m out $1700 because

  • dennis_murphy
    Dennis Murphy (@dennis_murphy) reported

    @vladgeorgescu It absolutely can - and does - still happen. Had a problem while traveling with my son’s AirPod Pros. One of them gave us nothing but static. Made a same day appointment at the Apple Store. Wait was unusually long - almost 25 minutes. Manager came over and asked what we were waiting for .. I explained it to him, he (literally) went over to a shelf, handed me a new pair of AirPod Pros, said “Sorry we kept you waiting - let me just record the serial # off the new box so I can go in the back and add AppleCare. You have a fantastic day.” And that was that. Walked out with a completely new set of AirPod Pros, no cost, and with an AppleCare extension to boot. Had a good friend a few (short) years ago bring in an iMac for a drive replacement …. they called him the next day, someone accidentally dropped it off the desk. So they told him to come on in to the store and pick out any iMac model he wanted. Gratis. Customer service still lives at Apple.

  • KenPalmer_
    Ken Palmer (@KenPalmer_) reported

    @garethlpowell Keyboard issues drive me nuts! Maybe the Apple Store can fix it.

  • JasonBFounder
    Jason The Founder 📱 (@JasonBFounder) reported

    Genuinely need advice from those more used to the Apple Store connect process - my app has been submitted for review. I have noticed a bug. Do I recall it, fix and resubmit it or just let it ride out? #Appadvice

  • SavanahChante
    Savvy💫 (@SavanahChante) reported

    Went to the Apple Store for them to fix my phone, left with a brand new one 🤸

  • polloimperial
    PolloImperial - kuKu 🐔🇩🇴 (@polloimperial) reported

    @ugogofx Pretty sure a YOU problem take it to the apple store for checkups

  • JonKissnerOhio
    Jon Kissner (@JonKissnerOhio) reported

    @fold_app The Fold app will not load on my iphone 13 this morning. Is there a technical issue happening? I have the most current version of the app according to the Apple Store and I have restarted my phone. Please advise

  • teachingin407
    Just Laura (@teachingin407) reported

    @vladgeorgescu I’ve never had a bad experience at the Apple Store. Their employees are the best. Even when they can’t help or do anything for my problem, they make me feel good.

  • mayafeysgf
    Fig 💫 (@mayafeysgf) reported

    @milkxncooki3s Right :(( and if literally anything in the world goes wrong you cant fix it anywhere but the apple store or they'll lock you out or smth, so for fixes that are actually affordable you have to pay an inflated price Theyre rlly so greedy, these prices dont match the products at all

  • mynameistito
    Tito (@mynameistito) reported

    @damnGruz When Google play store? are they even more **** / slow than what I hear it is to get into apple store? 😭

  • obviouslynotdes
    sy•ah (@obviouslynotdes) reported

    why im in the apple store thinkin i seen my old ***** i need to lay down

  • StrikeAnother1
    Smoke Showing (@StrikeAnother1) reported

    I’ve been dealing with an iPhone issue on my daughter’s phone for months, including multiple attempts through their customer service and multiple visits to the @Apple store. I’ve just been sent on circles over and over and over. I’m currently sitting here in the Apple Store (for the third time) in as many months and have basically been abandoned while they help someone else. Their customer service has been horrendous and I am so frustrated!

  • DStvNg
    DStv Nigeria (@DStvNg) reported

    @Collins30170428 With MyDStv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you. -Bola057

  • BrotherBears85
    Brother Bear (@BrotherBears85) reported

    @Ledger Please focus on the Ledger Live issue on @Apple store.

  • StuartAMcArthur
    Stuart McArthur (@StuartAMcArthur) reported

    @mickyluv7 If it's the hardware, the Apple store will be able to fix it, but...well, they won't use lube.

  • EarlyBird5468
    EarlyBird (@EarlyBird5468) reported

    @XDBchain Apparently, a lot of people are still having trouble with the wallet. I have uninstalled and redownloaded the wallet from apple store , rebooted my phone 6-7 times and still have the problem.

  • ArlineL0
    Arline (@ArlineL0) reported

    Wow. When the busiest most profitable company, The Apple Store, leaves a mall because of crime, you know it’s REALLY bad. It’s time to have a serious conversation about the black problem in America.

  • WiZzy_Min
    wiz SulTan🖤 (@WiZzy_Min) reported

    @EPESFC Bros Abeg what might be the issues suddenly I couldn’t buy coin anymore to my account, while I have more then 10$ on my Apple Store same way I used to bought it before

  • CMURRAY68196784
    C_MURRAY♑️ (@CMURRAY68196784) reported

    After upgrading to the latest MacOS, my MacBook Pro became incredibly slow. I tried various restarting techniques and cleaning options, but nothing seemed to help.I decided to take my MacBook Pro to a nearby Apple store for diagnosis.

  • VEKZAR
    NEW WORLD REALITY (@VEKZAR) reported

    So,today,after procrastinating for 30 years I decided to go MAC.I marched down to the Apple store at the Fashion Show Mall and talked to the Sales man for almost 20 min. Got the final price down and then he checks and says their out of stock until May 4th.********.

  • freaknexxxdoor
    . (@freaknexxxdoor) reported

    @DirtyHusbandR0y Them ppl being slow at the Apple Store? Lol.

  • cory_schulz_
    Cory Schulz (@cory_schulz_) reported

    @tekbog paying $100 every 2-3 years to replace a battery at an Apple store is not a serious issue. I would be much more concerned about how it would affect the water resistance of the phone if I were to change the battery myself and not have the glue or seals line up properly

  • dldmvnaij
    effie we all got pain (@dldmvnaij) reported

    @Kyree_jpg you don’t even have an apple store, and the only one in your beltway is shutting down. can we be honest for 2 seconds kyree!

  • FlyboyJmb
    ReligiousSinna💀 (@FlyboyJmb) reported

    @MegatronFFX @hawklaws @AsakyGRN lol no go check ur eba way Dey microwave 🤡, my sis way Dey uk way go fix her 15 pro max screen for direct Apple Store she no spend close to this amount way them just call for you for battery🔋 lmao Nigerians and mumu na 5&6 we too dull na why dem Dey use our head

  • grok
    Grok (@grok) reported

    @SaraDiscovers Yeah, that MacBook’s fully cooked. Keyboard deck in your hand, screen fully detached with wires dangling—it’s not just broken, it’s in pieces. Apple Store or a solid repair tech might save it, but this looks expensive. What happened?

  • StephenWolper71
    Stephen Wolper (@StephenWolper71) reported

    Caused the brand new iPhone to lock up with no options have to go into an Apple Store. I ordered this online because I can’t walk. I’m stuck at home. They should either come fix it or replace it. This is nonsense. I guess I have to call the Better Business Bureau and consumer hel