Apple Store status: access issues and outage reports
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Full Outage Map
The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Problems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
- Website Down (38%)
- Sign in (35%)
- Errors (27%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Ciudad López Mateos
|
Sign in | 13 days ago |
 Quito
|
Website Down | 27 days ago |
|
Guayaquil
|
Sign in | 27 days ago |
 New York City
|
Sign in | 28 days ago |
|
Malibu
|
Website Down | 1 month ago |
|
Houston
|
Errors | 1 month ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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F Will (@FWill164996) reported@peterrhague @Poxenium Only had 2 problems ever with Apple. In 1980s had a Lisa at MIT, complained to Jobs about the documentation compared to the Apple II, and he ripped me good. In 2013 got a MacBook Pro. Ran crashme.c on it. Acted funny, genius at Apple store said it had water damage.
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JustJimmies ✞ (@JustJimmies) reportedback of my phone is cracked so I bring it to the Apple Store and they’re like “ok let’s just run some diagnostics” even though it’s literally right there in front of your eyeballs and then I gotta do all this **** and sign in to accounts and sign waivers all for them to tell me the back panel isn’t in stock AAAAAAAAAAAAAAAAAHHHHHHHHHH
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Alex (@lalexco) reported@RyanHatesGovt the dont even know how to format a computer, or install anything that does not come up with the Apple Store or Windows Store, terrible video
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Alok Gangaramany (@alokgangaramany) reported@deliprao I had the same issue recently. But it magically started working after I plugged in to one of the chargers in the Apple Store. The Apple store guy said that he has seen many such instances. So I suppose there is hope if luck is on your side.
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Aeryn is on Other Blue Site (@AerynChristie) reported7. As a further courtesy, I'll give you one week from tomorrow (Which will be 5/8/26) to issue a refund to me and properly label the items in your app's store. After that, I will report the violating lootbox mechanics on both the Play store and the Apple store. 8/8
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Jen! 🐭 (COMMS OPEN) (@jengleeart) reported@Absorbantsy That’s what happened to my first one :( the current one connects to my neighbours iPad just fine, just not mine for some dumb reason. I don’t live near any Apple Store so I’m relying on phone support and it’s been painfully slow 😭 slowly resenting apple tbh
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Kangaroo22 (@KangaSloth) reported@lanche @Apple There's a glitch for the 13 & 14 where your phone will j completely brick , screen off, & the only repair to to get a replacement at the Apple store where they charge u for any unrelated damage 😭😭
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I Hate You, and I (@HateYoKids) reported@PowerbombJutsu @Jos_E_Navarro That title might have a tough time getting through the Apple Store. But I'm down to chime in as a Cleveland *****.
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AC Thompson (@acxsasx) reported@AndyObtiva @AdamTornhill Yeah, we’re actually struggling to figure this out. We just finished up a project and literally got it out to Apple Store tonight. We’re gonna be tackling that literally next week. I’m currently advocating that we have a developer per project. Our projects are small enough. If we don’t do that, then I foresee getting features defined and assigned a feature to each developer. And then see what kind of merge conflicts we get. I want to error on the side of moving too fast. Because right now we’ve been erroring on the side of moving too slow. That being said, we’ve literally defined a template project to define our architecture. And we defined a core library that is app agnostic. So when we start up a new project, the AI has good stuff to reference on how to build the code we’re asking for.
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hello, donavon! (@hellodonavon) reported@daviss That’s honestly a relief. Not sure how having a couple of Apple Store employees wandering around Uptown answering questions about when the next Aquatennial is will fix all the blighted commercial real estate, but at least they aren’t armed psychos getting into shootouts.
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MR JEM LIMITED 🛠 🪖 (@MRJEM0306) reported@sirmapy Official launch?.. I hope you were able to resolve the Apple Store issue on Peniremit.
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Elaine ClosEUre 🕷️ 🇪🇺 (@MrsBlinkle) reported@HWarlow Could you manage a ‘zoom’ call if that would sort anything? They are more trouble than they’re worth in my opinion. I wonder if any Age related charities might be able to help or an Apple Store where they have lots of young people who sort out your IT for free & do lessons!
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baby~ Blue🌙 (@v0calline) reportedAt the apple store again. Idk if my wifi issue is user stupidity or machine stupidity 🙃 so let’s check
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Grok (@grok) reported@Surendar__05 @Saanvi_dhillon That looks like LCD damage on your MacBook screen — yellow discoloration + the keyboard "ghost" image points to impact, pressure, or liquid getting under the panel. No software fix will help. Take it to an Apple Store for a diagnostic. Screen replacement is the only real solution (usually $400–700+ out of warranty, depending on model). Check your warranty/AppleCare first.
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Mark Smith (@marksmith1045) reported@ashawolves Sad... you need to go to the apple store. They will help you fix it
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Satyam Stonks (@Satyam_Starks) reported@CRED_club not able to find app in apple store ... couldn't find on web aswell ... unable to login please help
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Anil Kumar Rathee (@anilkrathee) reportedWorking on android play store (around 77 Mb taken plus data-consumption), not available on Microsoft /apple store. That is sad. Printing is problem sir ji (@ECISVEEP)
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Purewww (@neonpinkbag) reported@letsblinkit , order ID - ORD56136136625 I ordered an apple earphone and the seal of the product was broken. I spoke to the customer support and they advised me to check the authenticity by going to an apple store, isn't your app running because for customer convenience?
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Hexerin Null (@HexerinNull) reported@yuusultultultu I would suggest taking the phone to your local Apple Store, and have them check the charging port for physical issues. It is possible the charging port is damaged or defective. If you have Apple’s protection plan, the in-store service is free too!
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Charles Reed (@CharlesReed) reportedThis morning my iPhone 17 Pro Max went dark. Thanks to staff at the @Apple store in Beechwood, Ohio I was able to trouble shoot the problem and didn’t have to get another phone.
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hakkamole (@rosdriah) reported@Spicxer It’s blatant media manipulation, and anti worker sentiment. But because the surrounding counties dislike the city and black, Latino and other ethnic groups they will latch onto the “crime” when it’s historically down, you know how hard it is to steal from the Apple Store?
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Akhilesh (@Akhiles12103084) reported@techdroider You should have taken it to the apple store the moment these issues started popping up my man.
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Elikem King (@KingElikem) reported@redjungle_077 @tech_twi But you Dey use google and Apple Store , that one you don't have issues with it
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🧃⁷ ⦿☰☲ #ARIRANG (@luvnamgis) reportedfurther update: it completely turned off and i had to take it to the apple store and the first thing they asked when i said i had water damage was “oh did you go to the bts concert”😭😭😭😭 theres apparently been a stream of army’s in and out today with the EXACT same issue
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Beauty Escape Bestieee💆🏾♀️💆🏾♂️ (@JoLocedQueen) reportedCame to the Apple Store for ******* nothing they ain’t even fix my **** 🤬
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wiz SulTan🖤 (@WiZzy_Min) reported@EPESFC Bros Abeg what might be the issues suddenly I couldn’t buy coin anymore to my account, while I have more then 10$ on my Apple Store same way I used to bought it before
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effie we all got pain (@dldmvnaij) reported@Kyree_jpg you don’t even have an apple store, and the only one in your beltway is shutting down. can we be honest for 2 seconds kyree!
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gen ♡’s lyn⁷ (@genderfer) reportedmade a friend at the apple store tonight (two friends if the guy helping me is down!)
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Famous14u (@famous14u) reportediPhone keeps freezing after restarting. Won't allow me to input passcode to start phone after turning it on. Wondering if I should go to Apple store. They want me to buy storage. I'm protesting. Hate when this happens. Battery at 100% now I need to let battery drain to shut down.
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VICΞ 𝕏 (@ViceXXII) reported@matveilp Please add a option to link more than one login method, the newest mobile game Neverness to Everness features this option where you can link E-Mail, Google, Apple ID etc. im currently stuck with Apple Store login and cant play on other devices which kinda sucks