Apple Store status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Apple Store users through our website.

• Sign in (35%)
• Errors (35%)
• Website Down (30%)

Live Outage Map

The most recent Apple Store outage reports came from the following cities:

City	Problem Type	Report Time
Montréal	Errors	23 days ago
Ciudad López Mateos	Sign in	1 month ago
Quito	Website Down	2 months ago
Guayaquil	Sign in	2 months ago
New York City	Sign in	2 months ago
Malibu	Website Down	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

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  • Zonite 🥀 | #OnePiece (@zonite_) reported 5 minutes ago

  @RusticGamingYT The game is not available on the Apple Store, they may be trying to fix it.

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  Michael Kungu (@Mikekungu) reported 13 minutes ago

  @AIRTEL_KE Why is the app not working, i have just downloaded it from apple store

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  Scott Elder (@ScottEl28053565) reported 13 minutes ago

  @Kate__KC @Sassafrass_84 @PigWar You are right about that. My son used to work at the Apple store fixing people's phones and iPads. He would talk about how easily they are broken, but then run out as soon as the new one hits the market and buy it. I hate to admit it, but I had my Blackberry until I was required to get my emails on my phone. I went out and got a Galaxy S4. Kept that for over 11 years.

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  KitsieAnn (@KitsieAnn) reported 15 minutes ago

  @RealJamesWoods @ClarenceJorda13 Months ago hubby and I were at a Apple Store and boom right in the middle. It would’ve been like me just plotting down pulling my rosary out and start. Praying the rosary out loud.😜

• 
  Mark Levit (@professorlevit) reported 16 minutes ago

  Upgraded to iPhone 17. Something went wrong today, early afternoon. Ran it over to the Apple Store where the phones was pugged in to magic devices, the tech futzed with its interface—for a half hour. TECH: “Your phone is broken and needs parts. Good thing you bought Apple Care...

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  Romaly (@Romaly_1) reported 17 minutes ago

  @macintogdev Dude are you kidding me these things are absolutely locked down. If you work in one you can't even bring in a storage device like a CD or a flash drive. A group of ******* can't rush these like they do an apple store.

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  michael (@big_mikee88) reported 18 minutes ago

  @harryh skill issue… be an adult and talk to someone. every time i go into an apple store i already know what i want and i say i want this and it takes me 5 min or less to buy/walk out the store.

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  YuryTHoS (@BPhilosopher) reported 19 minutes ago

  @P_Kallioniemi @NersFalco @Kolas_Yotaka Good luck doing this with iPhones. The issues is - many of ruZZian bots have Apple Store in their profile.

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  Robbwith2Beez (@Robbwith2beez23) reported 21 minutes ago

  @ChrisKlemmer @ChrisKlemmer just tell him where the nearest apple store is and he will have a melt down and storm out

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  Fatih Çoban (@mfatihcoban93) reported 22 minutes ago

  I can't play the games I've purchased simply because the mobile apps aren't available on the Apple Store. That's You, Hidden Agenda, and Knowledge is Power are currently unplayable in Türkiye. I request help regarding this issue. @PlayStation @Sony

• 
  djmikeslice (@Djmikeslice1) reported 24 minutes ago

  @AppleSupport I’ve now spent over 6 hours between Apple Store visits and phone support regarding an unresolved trade-in/store credit issue involving my iPhone upgrade. Senior Advisor escalation still has not resolved it and promised callbacks never occurred. Looking for Assis

• 
  Triston (@T_Mac303) reported 24 minutes ago

  @heynavtoor As a former Apple store tech, those settings don’t cause overheating specifically. It’s a software/firmware issue. I will also note that Apple techs get very little info from apple corporate for known issues or fixes. They typically get their info from Mac rumors or 9to5 Mac.

• 
  K🌸B (@Kirsten0Brien) reported 25 minutes ago

  @ashleyeleanor I went to the Apple Store with a different photo issue I had for weeks and the Gen Z Genius Bar kid solved my (very easy) issue in 2 seconds. Real let’s-get-you-to-bed-grandma moment. However maybe going to a store could help?

• 
  Michio⚡ZEC (@michiokage) reported 33 minutes ago

  im starting to think "kids" with "crippling" "anxiety", need to smoke a lil **** and do exposure therapy. so i had to go to the mall yesterday right, to the apple store no less. which btw. @ArrowheadTC needs to fix the bullet hole in the elevator and escalators been down forever

• 
  hunter (@hxxntrr) reported 34 minutes ago

  You can walk into any Apple Store in America, buy $50,000 in MacBooks and iPhones on 0% business credit cards, and resell every single item for 85 to 95% of retail on eBay, Swappa, and Facebook Marketplace the same day. Cash in your bank account by Friday This is how people convert 0% credit limits into liquid cash without Plastiq, without Melio, and without paying a 2.85% processing fee The Apple Store accepts credit cards for purchases up to $50,000. No questions. No ID beyond what's needed for Apple Pay. You walk in, buy 8 MacBook Pros at $2,499 each, and walk out with $19,992 on your Chase Ink Business Unlimited at 0% APR List them on eBay as "Brand New Sealed" at $2,199 each. They sell in 24 to 48 hours because sealed Apple products have the highest resale velocity of any consumer electronics on earth. People buy them because they're getting a $300 discount on a product that never goes on sale $2,199 x 8 = $17,592 in eBay revenue eBay + PayPal fees (13%): -$2,287 Your net cash received: $15,305 You spent $19,992 on a credit card. You got $15,305 in cash. You "lost" $4,687 "That's a terrible deal" No. You converted $19,992 in credit into $15,305 in LIQUID CASH at a cost of $4,687. That's a 23.5% conversion fee Plastiq charges 2.85% but has a $100K annual limit and many payees are restricted. Melio charges 2.85% but some payments take 5 to 7 days and large amounts trigger manual review The Apple resale method has: No annual limit (buy as much as they'll sell you) No payment restrictions (it's a retail purchase) No manual review (it's a credit card transaction at a store) Cash in your bank within 3 to 5 days (eBay payouts are fast) And you can improve the conversion rate dramatically: iPhones resell at 92 to 96% of retail (better than MacBooks). A $1,199 iPhone 16 Pro Max sells for $1,050 to $1,100 on Swappa within 48 hours. That's only a 5 to 8% loss after fees iPads resell at 88 to 93% of retail AirPods Max resell at 85 to 90% Apple Watches resell at 82 to 88% The optimal mix for maximum cash extraction: $30,000 in iPhone 16 Pro Max units (25 phones at $1,199): resell at $1,080 avg = $27,000 - 13% fees = $23,490 net. Loss: $6,510 (21.7%) $20,000 in iPad Pro units (10 iPads at $1,999): resell at $1,799 avg = $17,990 - 13% fees = $15,651 net. Loss: $4,349 (21.7%) Total credit card spend: $50,000 Total cash received: $39,141 Conversion rate: 78.3% Effective "fee": 21.7% "21.7% is way worse than Plastiq's 2.85%" Yes. If Plastiq works for your use case, use Plastiq. The Apple method is for when you need: More than $100K liquidated (Plastiq has limits) Cash in 3 days not 7 No paper trail linking credit cards to bank deposits through a payment processor (the cash appears as eBay/PayPal revenue, not as a Plastiq transfer) Amounts above $25K per transaction (Melio flags large single payments) The people doing this at scale aren't converting $50K. They're converting $200K to $500K across multiple Apple Stores, Best Buys, Costcos, and authorized resellers. At that volume they have eBay stores with Top Rated Seller status, which reduces fees to 10.5% and pushes the conversion rate to 82 to 85% There's also the Amazon Retail Arbitrage version: buy Apple products at retail, sell on Amazon as a third-party seller, Amazon pays out every 2 weeks. The conversion rate is similar but Amazon's customer base is willing to pay closer to retail for the Prime badge and the Amazon return policy A guy in our network converts $80K to $100K per month from credit cards to cash using this exact method across Apple, Costco, and Best Buy. His blended conversion rate after eBay fees and marketplace fees: 81%. He converts $100K in credit into $81K in cash every month $81K in cash from $100K in 0% credit. His "cost" of $19K per cycle is his equivalent of a processing fee. He treats it as a cost of capital. $19K to access $81K in free cash for 15 months = effective annualized cost of 18.6% "18.6% is expensive" Compared to what? An MCA (merchant cash advance) charges 40 to 150% effective APR A hard money loan charges 12 to 18% + 2 to 3 points A personal loan at 680 score charges 15 to 24% APR A credit card balance at standard APR: 24.99% 18.6% annualized for UNSECURED CASH with NO APPLICATION PROCESS, NO UNDERWRITING, and NO REPAYMENT SCHEDULE beyond minimums at 0% for 15 months is cheaper than almost every alternative source of liquid capital for someone without assets to collateralize And the credit card rewards on $100K in Apple Store purchases: roughly $2,000 to $3,000 in points. That drops the effective cost to 15.6 to 16.6% btw the IRS doesn't track retail purchases on credit cards. The purchase shows up as "APPLE STORE #R123" on your credit card statement. The eBay revenue shows up as income from your eBay seller account. If your LLC is the eBay seller, the purchase is a "business inventory expense" and the revenue is "product sales." The accounting is clean this is the emergency version of the liquidation play. when you need cash in 72 hours, can't wait for Plastiq, and need more than $25K. you walk into Apple, buy everything they'll sell you, walk out, list it on eBay, and have cash in your bank by Friday. the most liquid asset in America isn't gold or bitcoin. it's a sealed iPhone lmfaooo (we get 700+ score business owners $100K-$250K in 0% business funding. how you liquidate is your business. we build the capital stack. link in bio)

• 
  Aeryn is on Other Blue Site (@AerynChristie) reported 34 minutes ago

  7. As a further courtesy, I'll give you one week from tomorrow (Which will be 5/8/26) to issue a refund to me and properly label the items in your app's store. After that, I will report the violating lootbox mechanics on both the Play store and the Apple store. 8/8

• 
  erika rose retzlaff (@Sparetheairika) reported 40 minutes ago

  Hate going to places like the Apple Store to pay money to be told I’m doing everything wrong. Where I stand, where I sit, how I sign in to my phone. No thanks. This is why I didn’t want to come and have had a smashed phone for months.

• 
  Jeremiah Hoyet (@_hoyet) reported 48 minutes ago

  @ravikiran_dev7 Take it to the Apple store, ask them to diagnose an issue that doesn't exist. They will return it to you completely spotless.

• 
  Shivansh Aggarwal (@shivansh2308) reported 50 minutes ago

  @Vivek_4580ji If you live in delhi. Take your phone with original box to Saket main apple store. They will fix it for you. I have a Japanese variant and they repaired a faulty charging jack for me under warranty. Without BILL!

• 
  Freedom 2 Fart (@Freedom2Fart) reported 53 minutes ago

  @allegrajacchia @monetization_x Allegra, key issue!!!: this is why we are trapped paying $50 for premium plus through Apple Store. They will not let you go unless it lapses. 𝕏 needs a workaround because many of us sign up on the app and get locked in at $50. I can only move to the $40 if I let my premium lapse and as result my monetization. At that point 𝕏 loses its stickiness.

• 
  Leah 🎀🤍 (@cosycatleah) reported 54 minutes ago

  I wish I was joking… After I went to get my card today, my phone froze and wouldn’t turn back on. I had to go into the Apple Store, where they told me the battery had broken, and the phone was internally damaged. Guess who just had to buy a phone they couldn’t afford! :,)

• 
  Mike Endale (@MikeEndale) reported 55 minutes ago

  It’s easier to go heaven than trying to buy an iPhone from @Apple Store app. Yuck. Such a broken experience. @AppleSupport help! Please fix the app

• 
  Steve (@earthcurve89) reported 55 minutes ago

  @Sassafrass_84 @PigWar With Android some versions, you can rollback if need be, with Apple, they own everything on it, apps, etc. If Iphone crashes, you csn't roll bsck to previous version, you either wait for a software update, fix, or Apple Store.

• 
  Phantom (@ElonUncleSays) reported 55 minutes ago

  @gharkekalesh Apple store jana hota hai , Reliance Digital is not at fault ! Customer is at fault, today every Tom **** and harry has only one solution to every problem. Make a video , try to viral it and wait for resolution rather understanding and following the procedure.

• 
  kai🐈‍⬛ karlach's gf (@dressltwt) reported 55 minutes ago

  louis, i know you don’t care but i’ve actually had the worst ******* day of my life. i lost my phone at the station, had a breakdown at work. managed to track my phone and get it back to find out it’s broken and i can’t get in. went to the apple store and it took 3 hours

• 
  Mukund Agarwal (@truemukund) reported 57 minutes ago

  2/ Went to Apple Store Saket on May 10. Made to wait 3 HOURS to prove the issue despite video proof. Device taken again. Now told I’ll only get it in the FOURTH WEEK OF MAY.

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  Nwammonwu (@nwammonwu1) reported 58 minutes ago

  @Morris_Monye Palmpay, Okay are always flying high no issues at all. All this known commercial banks app like Gtworld, Zenith mobile a.nd the rest should be banned from playstore, Apple store.

• 
  Cody (@feminin_ominon) reported 60 minutes ago

  @JoaoLyraAraujo @markgurman I installed macOS Tahoe then a couple weeks later took my computer to the Apple store and had them re-install Sequoia. The worse software they’ve ever released. They made so many unnecessary changes, it slowed down my working speed and made things more difficult.

• 
  Usman Mamman Nassir (@ussymula) reported 1 hour ago

  @BrownScorpio__ She could do it within the comfort of her room. Let her download the NIS Mobile application from play-store or Apple store. Furthermore, she could do the contactless biometrics using the application and send her old passport down to Nigeria High Commission London

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  Dimi (@tsvtxt) reported 1 hour ago

  @josephmiclaus You can generate self-signed certificate and sign the code with it. Not an issue. Users might see some warnings (which isn't the best UX) - also uploading to Apple Store is immediate reject without this license certificate.