Apple Store down? Current status and problems

Problems in the last 24 hours

The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Apple Store users through our website.

• Website Down (40%)
• Errors (37%)
• Sign in (23%)

Live Outage Map

The most recent Apple Store outage reports came from the following cities:

City	Problem Type	Report Time
Malibu	Website Down	22 hours ago
Houston	Errors	4 days ago
Lille	Website Down	4 days ago
Estelí	Sign in	18 days ago
Hamburg	Errors	18 days ago
Jaipur	Errors	18 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

• 
  gumby thot (@katiedotjpeg) reported 17 seconds ago

  starting this retrograde off STRONG with a computer issue that no one at the apple store had ever seen before

• 
  Jacob Bust the Filibuster Markey (@Ebeneezer22) reported 7 minutes ago

  I’m worried that if I go to the Apple Store to look around and they ask me if they can help me find something, and I say, “oh, no, I am just lusting in my heart.“, that they won’t get it. Problem is, many of my favorite cultural memes are pre-Internet.

• 
  Lord Justice, Dissenting (@JayKezie) reported 7 minutes ago

  @Ujumenax @NosaAguebor I’ve not heard because those countries don’t have the fx illiquidity issue that we have. Also, if I want to buy an iPhone directly from the Apple store abroad, and have the phone shipped to Nigeria, I have to pay in fx. Unless their BAAs stipulates o/wise, ain’t no law against it

• 
  Hurricane Radio Detroit (@HurricaneRadioD) reported 11 minutes ago

  Kiwi - Throw Down (Latin Freestyle Mix) is streaming now on #HURRICANERADIODETROIT. Download the app from the Apple Store or Google Play Store if you haven't already. #PASALAPALABRA

• 
  Jegging Jamal (@OkSoMik) reported 14 minutes ago

  This lady in the Apple Store saying they gotta send my whole *** computer away for 5-7 business days to fix one arrow key. The way I’m finna glue this ***** back on…

• 
  sammi ♡ joseph (@madformunson) reported 15 minutes ago

  @Cristin28585107 I've got an appointment tomorrow at the apple store. Mine is so slow too! I can't scroll, swipe or text :(

• 
  Chandra Free (@spookychan) reported 19 minutes ago

  Upset cause I talked to a person at the Apple store yesterday saying they probably won’t fix it on site, but send it away. OMG THIS IS MY WORK MACHINE I HAVE WORK TO DO AHHHHH

• 
  Ten~ 🤙🏽🖤 (@tenuzen) reported 22 minutes ago

  @prttylilthingxO yeah they emailed me back this morning 😞 they gotta fix the communication between apple store and website purchases

• 
  αℓωყƶ εɳ ρσเɳȶε👌🏾🩰 (@prttylilthingxO) reported 23 minutes ago

  @tenuzen yeaa issa twitch glitch. try canceling yur subscription thru the apple store then resubbing. or you can try unlinking & relinking yur card

• 
  #ChocolateMilk ツ (@TerryC_6) reported 24 minutes ago

  Anyone with #iOS16 issues with Apple Store, you have to click through all 15 pages at the bottom clicking the right > before agreeing.

• 
  Mona (@puraavidaaa_) reported 28 minutes ago

  I literally spent 4hrs on the phone w/ apple just for them to damage my phone even more, fix it enough to where I can get into my phone, BUT the original problem is still there, all for them to be like yeah sis you gotta go into a Apple Store😡 I SAID THAT 4 REPRESENTATIVES AGO🤬

• 
  SonyLIV (@SonyLIV) reported 29 minutes ago

  @DEVESH2009 Hello! Thanks for the response. In this case, please contact Apple store. They will validate this issue for you.

• 
  Navneet Upadhyay (@iamnavneet23) reported 31 minutes ago

  @Apple such third class service I visten apple store charger cable was not working still they haven’t replaced

• 
  Stuart Gibson (@stuartgibson) reported 33 minutes ago

  @Peek_a_Bo0 Too slow fingers. I’ve two purple ones coming Friday, both of them ordered through the iPhone Apple Store app before the website even came back up 🤷🏻

• 
  Bctraveler (@Bctraveler2) reported 34 minutes ago

  .@AppleSupport trying to agree to new apple store terms and conditions in iphoneos16 and ipados15.7 and cannot agree. Comes back “there was an error, try again later”. Not to mention the lack of iPad os16 #justsaying #customerexperience

• 
  📱 (@TipTech101) reported 35 minutes ago

  @AppleSupport I did everything even reinstalled iOS 16 from my computer, and even iOS 15.7 has the same problem. It has sometimes to do with the Apple Store agreement when your trying to update apps

• 
  Brad Rice (@BolandDrummer) reported 36 minutes ago

  Took my AirPods Pro into the Apple Store yesterday to have them tested, and they both failed. Apple gave me 2 BRAND NEW AirPods Pro for FREE, and I’m telling you just in case you’re having humming/crackling/distortion issues. Make a genius appt online and take yours in for test!

• 
  Sofía (@SofiaaOlivera) reported 38 minutes ago

  @Apple Hi! My name is Sofía. I bought an iPhone 13 pro in October 2021 on Apple Store Torino, and the autofocus failed. I took it to fix, first they changed the camera, the problem continued, then they did a reset at Apple Store Barcelona and it still kept failing,

• 
  Major Mike Tango (@HurryPuttar) reported 41 minutes ago

  So it appears like Apple store policy is broken #iOS16

• 
  Honey, I Shrunk Nathan Hartman (@somestuffisaid) reported 44 minutes ago

  Students taking a test on their laptops. Student to me: "Do you have an apple charger?" Me: "Do I look like an Apple store?" Yeah, I gotta calm down. Monday ya'll.

• 
  Robert Cole II (@RTwoCTwo) reported 46 minutes ago

  @Slysssa I don't remember either of ours having any issues with these (well, the version that existed in the early 2000s - your's looks like something from an Apple store).

• 
  Hector Martin (@marcan42) reported 46 minutes ago

  Apple Store repair appointment at 3PM. Let's see if they can fix it same day or not :)

• 
  Donald Bradley (@Donaldsfocl) reported 46 minutes ago

  @MajinBuOfficial I’m waiting until September 16th Thanks to the Apple Store glitch which kept kicking me off the system, during Preorder.

• 
  FrenchKit 🇫🇷 (@frenchkitconf) reported 47 minutes ago

  📢 While the Apple Store was down, we had some time preparing more announcements, here they go!

• 
  Anthony M (@AntMazzucco) reported 54 minutes ago

  @katlegoRn @tobs_utd @yemisamuel16 called apple support was told to restore it on itunes.. did that and tried to re- update the iPhone and it gave an unexpected error code and was told to go to an apple store. this is a month old purchase... unbelievable

• 
  Dadger says BLM (@thatbadgerad) reported 54 minutes ago

  @marcan42 This has been pretty much my experience with Apple Store service. Sometimes they’re slow on the uptake, but usually I walk away with a new device even if the problem was minor. One time a wobbly volume switch got me a brand new iPad Air.

• 
  RGAP Creative (@RgapCreative) reported 57 minutes ago

  It's been two months since any major #Minecraft development on #washingtonhasfallen. In July we recoded and redesigned three missions. Yesterday and this morning during test play, we found some major non-working areas in the Apple Store mission. Took 7 hours to fix. But it works.

• 
  Joël Lepori (@SD6Aslone) reported 57 minutes ago

  @AppleSupport hello after the update to IOS 16 I have a bug to all my devices on the Apple store. It tells me that there are new multimedia conditions to accept and when I accept them, error message. So the store is unusable... do you have this bug?

• 
  candicesuccess (@candicesuccess) reported 58 minutes ago

  So @Apple all of a sudden my Face ID is “dangerous” and needs an expert in a apple store to fix it??? Just as you drop a new phone 📱 🧐#somethingisoffhere

• 
  Wenwei (@_wenwei_) reported 59 minutes ago

  @mehgcap Took my phone to the Apple Store, clunked it down, and asked them to just help me deal with it because I really have so much time to ruin my phone. They told me that someone sold me a defective device… Great…