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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
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Website Down (52%)
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Errors (28%)
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Sign in (20%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Dallas |
Sign in | |
| Chicago |
Sign in | |
 Sofia |
Website Down | |
| Wetumpka |
Website Down | |
 Mont-Royal |
Website Down | |
| Pittston |
Website Down |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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Shiroi!
(@shiroi_ashi) reported
The Apple Store is so dumb nowadays. They rescheduled my appointment so I drove all the way down here on my lunch break, only for them to tell me that they don’t have any openings and my appointment was cancelled.
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Roger A. Berger
(@RogerABerger) reported
@WFKARS I had a weird thing happen, went to Apple Store, did a hard reset and all was well. Don’t know if you know the new procedure for that, here it is: Press up volume, down volume (each once) the hold the button on right until restarts. You should provable start from the phone off.
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Ben Rains
(@benrains) reported
@BriannaWu As long as I can still restrict access to just using the Apple Store on my own devices, I'm ok with this. It'll make things less secure for people who want more choice of less well vetted sketchy apps, but that's their problem.
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KB 😈✊🏾🇭🇹
(@itskandid) reported
Can’t believe this phone is mad new and im finna walk into the Apple Store for a fix 🥺🌚
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Moe
(@BarhumMo) reported
@Ask_Spectrum had mobile service with you guys for a year and a half then I switched carriers. Broke my iPhone and used my Apple care, but the Apple store gave me a locked replacement phone from @xfinity. @AppleSupport No one wants to fix my problem. Been two weeks!!!
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Sandeep Agarwal
(@Sandeep08562444) reported
@tim_cook Hello Sir, I am from India(Asansol, West Bengal). We Have An Apple Store Here But Not A Service Centre. We have to travel 450km(up&down) for service or a battery change. People Living in Dhanbad(Jharkhand, India) has to travel more than that. Please Look At This Problem.ThankYou
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Jim🔻⚫️ 💙 🇪🇺🏳️🌈
(@JimGilroy) reported
I got a new replacement battery on the 6th July this year in my local @Apple store @AppleSupport for my over 3 year old iPhone XS because it had dipped just below 80% capacity. It’s already down to 91% just five months later. In fact it’s dropped from 96% in a week. What a con!
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Samaria.Rayania👑
(@Samaria_Rayania) reported
So the iPhone update locked me out of my iPhone and I had to go to the apple store to HARDLY resolve the problem. Now the fb update is the reason I can’t share anything on fb🙄🙄🙄🙄
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Yong Sohn
(@ytsohn9291) reported
from
Seattle, Washington
My iPhone 13 pro’s face id isn’t working. visited @apple store, diagnosis say everything is fine and i have to do a factory reset to explore “further options” to fix the issue. Took 4+ hours to the reset with all the back up bs. Still not working. Pls fix
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Henry Wong
(@1henrywong) reported
Apple Store down!? @AppleSupport
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Nicholas
(@NickHackett2) reported
@ErikHuberman A job in IT Support where people phone or text or email tech support and I help solve there issues. As well as tell if they need to go to an apple store or post it to other company and they get an replacement when there previously ones broken. Currently studying Google IT Support
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caitlyn 🫧
(@canth0ldout) reported
got to nottingham today and my phone decided to just not turn on so now i have to go to ******* SHEFFIELD to go to the apple store to fix it i want to cry and die
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Itz_datboi Nate
(@datboi_itz) reported
@BitLifeApp Report them NOW they said if you have Bit-citizenship you would have access to all future content and they lied which is a violation of the Apple Store so take the app down and could possibly be a lawsuit so sue them so they learn not to **** us over !
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trip1ex
(@triponeex) reported
@daringfireball Never understood why more don’t do this. Apple in my eyes actually wants this. They want the App Store the boutique shopping experience complete with high prices just like the Apple Store. And the discounting can happen away from there and down the street at Best Buy etc.
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Alyssa Sweetman
(@Alykkat) reported
I predict major trouble for Hive Social -- you can't find it in the Apple store. Apple tends to scrutinize apps more severely once they have security issues revealed (as an end user, this should also be concerning to you)
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Ken Gardner
(@KenGardner11) reported
@Muskrat__ @sisterinferior I agree. I just subscribed through the Apple store. If they ever fix the security problems, I can switch the subscription.
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Moe
(@BarhumMo) reported
Went to the Apple Store for apple care and they gave me a locked phone with a service I never had. Keep getting pushed back and forth for others to fix the Apple Stores screw up. @AppleSupport
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Adrienne
(@alegalscholar) reported
Just heard someone in the Apple Store say she’s doing a gift exchange and they have to spend a minimum of $1000 before tax! Say what!!! Lol j mean I would be down but I don’t know many ppl that would spend that!
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AppleWatchPunk
(@applewatchpunk) reported
Erased iPhone, erased Apple Watch. Issue still there but it’s a different album… considering going to Apple Store, buy I highly doubt they can fix it (last week I experienced a “Genius” telling a customer, since you forgot your Apple ID password… [pt1]
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Samaria.Rayania👑
(@Samaria_Rayania) reported
So the iPhone update locked me out of my iPhone and I had to go to the apple store to HARDLY resolve the problem. Now the fb update is the reason I can’t share anything on fb🙄🙄🙄🙄
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J E McDonald
(@howlwhile) reported
So all the movies that I purchased from the Apple Store, iTunes, before it shut down, are where now? Where are my copies please @AppleMusic
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Nina Thunder 🐺 • Hot Girl Hygge
(@coladaclan) reported
Eyhooo — any US folks heading the UK in the next couple of weeks (and down to pick up something from the Apple store before you fly)?
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Jim🔻⚫️ 💙 🇪🇺🏳️🌈
(@JimGilroy) reported
I got a new replacement battery on the 6th July this year in my local @Apple store @AppleSupport for my over 3 year old iPhone XS because it had dipped just below 80% capacity. It’s already down to 91% just five months later. In fact it’s dropped from 96% in a week. What a con!
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Moe
(@BarhumMo) reported
@XfinitySupport got a phone from Apple Store and for some reason it’s locked from Xfinity Mobile. I gave them an unlocked phone to replace and they gave me a locked phone. Can you unlock the phone for me since Apple Store won’t fix their screw up and give me an unlocked phone
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Jim🔻⚫️ 💙 🇪🇺🏳️🌈
(@JimGilroy) reported
In other news, I got a new replacement battery on the 6th July this year in my local @Apple store for my over 3 year old @AppleSupport iPhone XS because it had dipped below 80%. It’s already down to 91% just five months later. In fact it’s dropped from 96% in a week. What a con!
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Maria Katsonis
(@mariakatsonis) reported
@MsWolfxxx 🍎all the way. Yes it’s cultish and you’re bound to a locked ecosystem. But I’ve had one since year dot and have never had a problem. Plus there’s the convenience of walk in support at any Apple Store.
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VirginRedUS
(@VirginRedUS) reported
Earn points when you shop at the Apple Store to replace the third phone you’ve dropped down the toilet this year.
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Gunnar Stone 🪬
(@GetStonedXXX) reported
Forever battling iPhone storage issues 🤬 200GB of “system data” like what is that??? I had this issue a few months ago spent HOURS in the @Apple store and they had to hard reset my phone like WHY does this keep happening?! 🤯
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Myles
(@MaskedMyles) reported
@MGambit7 Yeah I had the exact same problem, I think it’s your USB port. They somehow did their magic at the apple store on it and it works again
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shaddyB.
(@bbyloveged1) reported
@D_Southernboy Tried doing but is not working on apple store