Apple Store status: access issues and outage reports
Some problems detected
Users are reporting problems related to: website down, sign in and errors.
Full Outage Map
The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Problems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
April 23: Problems at Apple Store
Apple Store is having issues since 05:50 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
- Website Down (39%)
- Sign in (36%)
- Errors (25%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Ciudad López Mateos
|
Sign in | 4 hours ago |
 Quito
|
Website Down | 14 days ago |
|
Guayaquil
|
Sign in | 14 days ago |
 New York City
|
Sign in | 15 days ago |
|
Malibu
|
Website Down | 18 days ago |
|
Houston
|
Errors | 20 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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Postmodern_hell (@slickking10) reported@AppleSupport sent you a DM but @Twitter's DMs are a bit messed up rn. I've tried restarting my MacBook and I think it may have made the Touch Bar worse. going to take the Mac to the Apple Store on Monday. do you have any idea how long it might take for them to fix the issue?
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Mike (@Mklint66Mike) reported@MikeFre45807023 You probably made your decision by now but My whole family has I phones I refuse to switch. If you have any kind of issue with Apple your gonna spend 3+ hours at an apple store and thats with an appointment. If you just walk in you will be there all day.
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Penguin 🅰️(IQ=39) (@TheRealP3NGUIN) reported@vladgeorgescu Same thing happened to me when I dumped whole bottle of soda on keyboard of a brand new MacBook I brought it to the Apple Store ask them if they can fix it and how much it’d cost and they just replaced it with a brand new one. That was back in 2015 and when Apple care did exist, and I didn’t have Apple care. I guess we can say Apple do care
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Wigetta ✨ (@WigettaGaming) reported@thatjoshguy69 The same thing happens with laptops. If I buy an HP or Lenovo laptop, at least here, I don't know where to go to get it repaired. With Apple, I go to Apple Store and problem solved
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Piyush Jain (@piyushsjain) reported@ProfessorCardz Don’t go for local replacement. The phone may face other issues like freezing, boot fix etc. my wife’s phone had similar issues as it replaced by a local shop. Get it Replaced from Apple Store if you plan to use the phone for 1.5-2 years. Else exchange at a new launch.
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DeadAss Tho? (@BonelessHalal) reported6 ******* years down the drain. I am so upset right now, I feel like I won't be able to move on and I honestly don't want to because my heart still wants to hold on for her in case I improve so well she reconsiders. I just **** man. boutta have a breakdown at the apple store lol
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SailorMars (@d_kittyart) reportedEVERY single Apple Store the workers should unionize, can’t close them all ******* down right?
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Donato (@jnthnol) reportedHow do I fix my BPI app? It’s still asking approval from my 11 Pro Max for a transfer eh sinurrender ko na sa Apple store ‘yon?
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2thgun (@2thgun_) reported@ugogofx m5s have had crazy QC issues. take it back to the apple store they should give you a new one hopefully without issues
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Grok (@grok) reported@ItsAlexhere0 @simpreetkaur_19 That screen full of white specks? Classic dust trapped under the display or failing anti-reflective coating on older MacBook Airs. Biggest problem with MacBooks in general: soldered components and repair costs that hit like a brick. Gentle microfiber clean or Apple Store check if it's internal. What's the model/year?
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ReligiousSinna💀 (@FlyboyJmb) reported@MegatronFFX @hawklaws @AsakyGRN lol no go check ur eba way Dey microwave 🤡, my sis way Dey uk way go fix her 15 pro max screen for direct Apple Store she no spend close to this amount way them just call for you for battery🔋 lmao Nigerians and mumu na 5&6 we too dull na why dem Dey use our head
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🥝Kiwi 🐾 (@Kiwipuppo) reported@Techn0Fox Android for me. Imo apple software is extremely watered down, and I don't want my phone telling me I can't download or change something. I don't wanna drive an hour to the closest apple store to get my wallet cleaned for basic hiccups. Poor business practices.
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Suresh Sharma (@SureshS03246564) reported@AppleSupport I am using iPhone 16 pro.After updating to IOS 26.4, I am facing network issues. I visited Dwarka Future world Retail pvt ltd and unicorn Apple Store at pacific mall Subhas Nagar Delhi, but they sent me back without even checking my phone.Please help resolve this.
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Akshar Patel (@Axr_patel) reported@Apple @AppleSupport . Support just keeps saying i have to go to a different apple store to get the issue resolved. I live 130km away from the second nearest apple authorized repair store. No help from apple. Really poor service.
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Rashford_Enthusiast🇺🇸🏴 (@UTDIntent) reported@04musicenjoyer Did you have to go to an Apple Store for that? If so that would be a problem for me cause the closest one is over an hour away
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Football Ferreira (@FootFerreira) reported@richnweirduke Take back to the Apple Store and report Arsenal for this problem
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Danny DaMENACE (@DaMENACE37) reported@Juggalotus209 Working at the Apple Store, we would get them all the time. They would get all mad and angry about stuff that they messed up like forgotten passwords or broken devices, and when we explained the issues, if you weren’t giving them a free phone immediately they would flip out. No sense of responsibility.
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Hurricane Radio Detroit (@HurricaneRadioD) reportedKiwi - Throw Down (Latin Freestyle Mix) is streaming now on #HURRICANERADIODETROIT. Download the app from the Apple Store or Google Play Store if you haven't already. #PASALAPALABRA
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heraldbrown (@heraldbrown3) reported@Apple this is the second time my iPhone 15 haptics/vibration has stopped working. Fix your ****** products because this is ridiculous. Am I supposed to seriously jump through hoops at the Apple Store again just because you guys are incompetent?
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Zaphod_2025 (@Zaphod_B_2025) reported@ALTARAKS @KSL5TV Unfortunately that’s frequently the easiest way for me to get around. There’s a Trax stop just down the street that takes me into downtown in mere minutes. Just had to go to the Apple Store and green line is always less annoying than having to pay for parking at city creek.
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Sir Alex Ferguson Jr. (@AbimbolaJobe) reported@suhkdeepdeekshi Had this problem many a time with my last pair of AirPods, it’s a *****. Knock on wood my most recent pair hasn’t had any problems. The Apple Store told me can be caused by either the case or the AirPods themselves. I think your problem could be the AirPod(s) not care
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MoaKitten Misses Onewe (@SleepyKingme) reportedGot my paycheck so now I scheduled my phone to get fixed I don't think the apple store is prepared for what I'm about to walk in with because "camera and flash not working as expected" doesn't exactly cover what's going on
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Anil Kumar Rathee (@anilkrathee) reportedWorking on android play store (around 77 Mb taken plus data-consumption), not available on Microsoft /Apple store. That is sad. Printing is problem sir ji (@ECISVEEP)
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Dex (@worddex) reported@vladgeorgescu They are pretty good in the Apple store. They’ve always sorted any problems I’ve had without any hassle.
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DStv Nigeria (@DStvNg) reported@HasmondM With MyDStv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you. -Bola057
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DStv Nigeria (@DStvNg) reported@owoeye157561111 With MyDStv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you. -Bola057
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Blazer (@NuminousVoidX) reported@elder_plinius Take it to the apple store and say some BS about it not working properly or heating, they will most likely just replace the entire thing rather than "fix" it. Brand new MacBook for the average normie with no surveillance
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Smoke Showing (@StrikeAnother1) reportedI’ve been dealing with an iPhone issue on my daughter’s phone for months, including multiple attempts through their customer service and multiple visits to the @Apple store. I’ve just been sent on circles over and over and over. I’m currently sitting here in the Apple Store (for the third time) in as many months and have basically been abandoned while they help someone else. Their customer service has been horrendous and I am so frustrated! Apple Care my ***!
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kenneth (@KennethMartin7) reportedGoing into the Apple Store today for a fix that’ll either be free or the cost of a new phone.
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Michael Pumo (@michaelpumo) reported@JackBarham I just hope they fix the “midnight” colour option’s tendency to attract finger print grease. Nice colour but in the Apple store they really do not look great after people touching them. 😬