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Apple Store status: access issues and outage reports

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Full Outage Map

The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.

Problems in the last 24 hours

The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Apple Store users through our website.

  • 39% Sign in (39%)
  • 35% Errors (35%)
  • 26% Website Down (26%)

Live Outage Map

The most recent Apple Store outage reports came from the following cities:

CityProblem TypeReport Time
Montréal Errors 17 days ago
Ciudad López Mateos Sign in 1 month ago
Quito Website Down 2 months ago
Guayaquil Sign in 2 months ago
New York City Sign in 2 months ago
Malibu Website Down 2 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

  • RavensMove
    Vivek (@RavensMove) reported

    @songjunkr Oh no. That looks like a defective screen. You should definitely head to the Apple Store; they might fix it for free

  • Nomen76
    Nomen Nudum (@Nomen76) reported

    I currently have 494 followers. I appreciate every one of them. Working to get back to 25,000… That’s about where I was, Before X permanently shut down RobertJunebug for the mortal sin of using a popular Apple Store app to help me unfollow people who didn’t follow back.

  • DarrellWakelam
    Darrell Wakelam (@DarrellWakelam) reported

    @Apple Brilliant service once again at the Apple Store, Exeter. Booked in there and then to look at charger port issue, received a text within half an hour to come back to store, port cleaned & fixed in 5 minutes, no charge. Quality service, helpful staff. 🙏👏👏👏

  • jackyharuhiko
    Tech in Cheek (@jackyharuhiko) reported

    @wholemars My iPhone 17 PM was faulty and I literally asked Apple if they could fix the device without giving me a new one. They tried their best and failed. I sat in the Apple Store for 4+ hours setting up the replacement phone.

  • KitsieAnn
    KitsieAnn (@KitsieAnn) reported

    @RealJamesWoods @ClarenceJorda13 Months ago hubby and I were at a Apple Store and boom right in the middle. It would’ve been like me just plotting down pulling my rosary out and start. Praying the rosary out loud.😜

  • FIXMYPCSTORE
    Fix my PC Store™ (@FIXMYPCSTORE) reported

    Your M4 Mac is broken. And no, the Apple Store won't fix it fast or cheap. We will.

  • _hoyet
    Jeremiah Hoyet (@_hoyet) reported

    @ravikiran_dev7 Take it to the Apple store, ask them to diagnose an issue that doesn't exist. They will return it to you completely spotless.

  • 1428elm_street
    Elm St (@1428elm_street) reported

    @Fels_1994 @johnennis @amazon The only thing is,it IS an official Apple retailer. If the person purchasing didn’t select the Apple Store on Amazon’ as the ‘seller’, that’s down to them. If they selected it, then there is an issue to resolve. Regardless, they ARE an official ‘seller’ as long as you select them

  • harriszainul
    Harris Zainul (@harriszainul) reported

    Terrible experience at TRX’s Apple Store. Was minding my own business with my 14 year old walking in front of me when a staff said “make sure your child doesn’t press the glass”. Doesn’t seem like their store and company is too child friendly. Taking my money elsewhere.

  • feminin_ominon
    Cody (@feminin_ominon) reported

    @JoaoLyraAraujo @markgurman I installed macOS Tahoe then a couple weeks later took my computer to the Apple store and had them re-install Sequoia. The worse software they’ve ever released. They made so many unnecessary changes, it slowed down my working speed and made things more difficult.

  • david_ca6
    David CA6 ~ VTuber Clipper & Software Dev ~ 💫💥 (@david_ca6) reported

    MacBook screen broke on Monday... I need it to work... So now I can't use it without an external monitor... Had to go to the Apple Store (1 hour drive)... was told I need an appointment... earliest one was Wednesday (today)... ... At the appointment... I'm ready to pay for the fix... but they refuse to fix it... because the laptop was previously opened... by an Apple employee to replace the defective battery 6 months before... They recommend buying a new MacBook... my macbook is not even 2 years old... and I don't have the $$$ for a new equivalent laptop right now... and Apple just refuse to sell me the LCD or top assembly... So now I need to order a $300 screen from a sketchy seller on AliExpress and hope I will receive it... one day... and that it will work... or not have a laptop anymore... I hate laptop manufacturers...

  • _fonesy_
    fonesy (@_fonesy_) reported

    @PhoenixCharts @Schmavid1 @NortonMpls It must be comforting to confidently write a daily fanfiction about how the biggest issues just so happen to be the handful of things you're already mad about. Yes babygirl, rioters burned down the Apple Store but not until after we'd decided to leave Amazing Thailand untorched.

  • brick_factorial
    brick 🧱 (@brick_factorial) reported

    concerned mostly about the bricked one cus it doesnt have macOS... apple store also couldnt get into it... but the other i think it's just the screen that's broken? idk

  • kohlisflagella
    A (@kohlisflagella) reported

    @111ris_ The moment I saw your tweet my battery immediately goes down to zero Then I immediately rushed to my nearest Apple Store to buy new limited edition APPLE DIAMOND in my lambo revuelto instead I could have just re-charged my phone again, I'm such a silly 6'3 bruhhh....

  • bigfish150Hz
    BIGFISH (@bigfish150Hz) reported

    Apple Store no go get billing problem ke

  • Saad_q211
    saad.q (@Saad_q211) reported

    @Blackmagic_News I have a problem with the program. When I bought it from the Apple Store, there are no updates regularly. Can I get a refund and buy it from the website, or can you transfer my subscription to the website?

  • landoscah
    little isa (@landoscah) reported

    I had this problem and it wasn’t water.I brought my phone to an Apple Store for repair and they said some of the charging connection points on my phone were burnt (they were visibly darkened). Since it was still under warranty they fixed it for free with a new entire logic board)

  • sadchineseman
    **** Dev 🇨🇳 (@sadchineseman) reported

    @TolkienCrafts @AnthonyZ_GTS @D162Michele Yes we need to have VPN to access Internet in China and had to setup an Apple Store abroad as most the app are censored in China . It’s terrible that most of people have no idea about the level of censor in China government do not allow us to see what we want they think we are idiot so we have some people at the top who decides what we have the right to see if you live in China you will understand the misery and suffer we have to endure

  • caffeinexher
    ._amir (@caffeinexher) reported

    i had a problem w my mac and went to the apple store in germany and they said itll cost €500 plus tax so i j bought a new one and didnt get it repaired. now im in pakistan and went to this repair shop in isb and it was j a minor problem with battery and they fixed it for 10k.

  • Aruna_ABC
    A for Aruna (@Aruna_ABC) reported

    @VodafoneIdeaIN Total #incompetent people at Vi store at New BEL Road and technology team - I am without network since 29th April at my location. Today they are saying it’s your phone problem, check with apple store. Just then I’m using my phone with d sim to tweet this @BELroad

  • Gamlath24
    Kavindu Gamlath (@Gamlath24) reported

    @ravikiran_dev7 Buy $20 Claude Code subscription and start building small apps that help users to fix specific problems, create a landing page, add that Apps to download (if you can invest, publish on play store and apple store). So under $100 you can build 30 apps. So worth trying it.

  • AWMB_LTD
    AWMB_LTD (@AWMB_LTD) reported

    @gumroad Example: I launched a mobile app that was accepted to the apple store, only to discover a major error in workflow, so changes had to be made and process repeated. Life.

  • CalebJHull
    Caleb Hull (@CalebJHull) reported

    The Apple store used to be all nerds that could fix any problem you could ever have in a heartbeat. What happened? It’s all clueless retail employees now.

  • angelicpsyop
    Angelic Psyop (@angelicpsyop) reported

    listening to falling apart by slow pulp at the apple store

  • lilly70583564
    lilly (@lilly70583564) reported

    @gailalfaratx Is that Tim Cook who kept grok down the bottom of the apps in the Apple Store where people could not find it, even though it was the most popular app? Tim Cook is lucky Elon didn’t punch him. Elon is a sweetheart :) I don’t know if I would be so merciful towards Tim lol

  • TurkovicAlija
    CoachAlija (@TurkovicAlija) reported

    My MacBook Pro just stopped working from error messages to having these options and tried it all - see image. Also ran diagnostics, spoke to Apple Support last night and took the mac to apple store today - they were not able to help! They couldnt find the storage device - thats it. I’ve used @grok thus far + @AppleSupport phone & in-store support. Who can help and get me past this problem?

  • Sudrzn
    सुdhaरஷN (@Sudrzn) reported

    Apple Store didn't gave me the reports Even after multiple requests I've raised. Not sure if this is problem with the brand or the country or their employees If the law is firm, reachable, strict and scary to all the cheap bastards, then it'll be a hell for CSR folks

  • JackPackag5
    Britler (@JackPackag5) reported

    @SirLeonP The whole point of business is to create jobs, there's no point being an apple store in a run down town. Economy is the movement of money. You hire employees to scale your business not to make a profit on them

  • RayLin
    Ray Lin (@RayLin) reported

    every time a new popular thing drops and its always a BATTLE to buy it, is when i realize how good apple has streamlined the whole preorder pipeline. yeah sometimes the apple store takes 15 extra minutes before they take off the loading screen but ive never had issues checking out. thanks @tim_cook

  • AerynChristie
    Aeryn is on Other Blue Site (@AerynChristie) reported

    7. As a further courtesy, I'll give you one week from tomorrow (Which will be 5/8/26) to issue a refund to me and properly label the items in your app's store. After that, I will report the violating lootbox mechanics on both the Play store and the Apple store. 8/8