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Apple Store status: access issues and outage reports

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Full Outage Map

The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.

Problems in the last 24 hours

The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Apple Store users through our website.

  • 39% Website Down (39%)
  • 36% Sign in (36%)
  • 25% Errors (25%)

Live Outage Map

The most recent Apple Store outage reports came from the following cities:

CityProblem TypeReport Time
Ciudad López Mateos Sign in 3 days ago
Quito Website Down 17 days ago
Guayaquil Sign in 17 days ago
New York City Sign in 18 days ago
Malibu Website Down 20 days ago
Houston Errors 23 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

  • KurtAtWork_ETH
    Kurt At Work (@KurtAtWork_ETH) reported

    @loldoteth I've got an autel evo II pro, commercial grade 6k resolution, 5 mile flight radius... recently the software for it was taken down from apple store, the only way to use it now is to manually download and install in on an android device, not via play store...

  • CosmicInglewood
    (Light Bringer) + (Black in German) (@CosmicInglewood) reported

    When the USB-C input power and data port of M2 MacBook Pro stopped working, I took it to the local Apple Store, about $100 to fix instead of $1400 for a new one, you see, fixing made more sense fiscally also, but also reduces e-waste, be smart and frugal fix your things

  • FlyboyJmb
    ReligiousSinna💀 (@FlyboyJmb) reported

    @MegatronFFX @hawklaws @AsakyGRN lol no go check ur eba way Dey microwave 🤡, my sis way Dey uk way go fix her 15 pro max screen for direct Apple Store she no spend close to this amount way them just call for you for battery🔋 lmao Nigerians and mumu na 5&6 we too dull na why dem Dey use our head

  • Creolekordei
    The Hateful Creole (@Creolekordei) reported

    Oh y’all are stupid. The first Apple store to get ******* unionized gets closed down?!?!? Towson has always been an actual decent mall to prevent crime.

  • SNEALMade
    SHANI (@SNEALMade) reported

    @stevebyrnelive Are you in LA? I was just in LA at an Apple Store and I had this question three times while in line.

  • kindrat_taras
    Taras Kindrat | anothervision.xyz (@kindrat_taras) reported

    The service checked it and said the machine is dead due to a technical issue. Since it wasn’t bought from an official Apple Store, the warranty coverage is only 1 year, and local regulations don’t seem to cover premium devices beyond that. Any ideas who I should contact?

  • NQMPMARKETPLACE
    Dan Wolfanger (@NQMPMARKETPLACE) reported

    Apple products are horrible. I was at an Apple Store for a defective product. The store was packed with people who had issues with their Apple crap they paid for. A two hour wait to get assistance. As I spoke with other there, all problems with newly purchased products

  • mynameistito
    Tito (@mynameistito) reported

    @damnGruz When Google play store? are they even more **** / slow than what I hear it is to get into apple store? 😭

  • MrsBlinkle
    Elaine ClosEUre 🕷️ 🇪🇺 (@MrsBlinkle) reported

    @HWarlow Could you manage a ‘zoom’ call if that would sort anything? They are more trouble than they’re worth in my opinion. I wonder if any Age related charities might be able to help or an Apple Store where they have lots of young people who sort out your IT for free & do lessons!

  • CleverlyChic
    Ayushi Thoughts (@CleverlyChic) reported

    As a non Apple fan, I’m generally against using Apple products but I love them for this. When Apple created their in-store tech support, they had the option to call it anything like tech support, customer service or help desk. But they chose to call it the Genius Bar and the people who work there are considered geniuses. Most people think it’s just a marketing tactic but watch what happens when you call someone a genius. They start acting like one. When you walk into an Apple Store, they don’t just try to fix your phone. They solve your problem. They care about your experience. Words don’t describe people, they define them. 🙌

  • JustTheDrama411
    JustWondering🔮📿 (@JustTheDrama411) reported

    @PissedOffMandaP Welcome! I have an iPhone as well. With the same issue. No storage left! Anytime there’s a new iOS update I usually have to go to the Apple Store so they can install it & wipe the old ones.💀😬 You can do at home on a laptop. But I like to leave it to the pros now.🥵

  • rosdriah
    hakkamole (@rosdriah) reported

    @Spicxer It’s blatant media manipulation, and anti worker sentiment. But because the surrounding counties dislike the city and black, Latino and other ethnic groups they will latch onto the “crime” when it’s historically down, you know how hard it is to steal from the Apple Store?

  • NuminousVoidX
    Blazer (@NuminousVoidX) reported

    @elder_plinius Take it to the apple store and say some BS about it not working properly or heating, they will most likely just replace the entire thing rather than "fix" it. Brand new MacBook for the average normie with no surveillance

  • RealHausofPaine
    RealHausofPaine (@RealHausofPaine) reported

    @WallStreetApes I live in Towson, MD. Youth mobs and crime has increased. But there’s a deeper issue. The journalist fails to report, that employees at the Apple Store decided to unionize. The ONLY store in the nation. It failed.

  • munzurali62
    Munzurali (@munzurali62) reported

    @TeamYouTube Yes, I also noticed that other users on the Apple Store are experiencing the same issue.

  • MOHAMMEDolts
    MOHAMMED (@MOHAMMEDolts) reported

    @AppStore There is a problem with the Apple Store.

  • ArlineL0
    Arline (@ArlineL0) reported

    Wow. When the busiest most profitable company, The Apple Store, leaves a mall because of crime, you know it’s REALLY bad. It’s time to have a serious conversation about the black problem in America.

  • SureshS03246564
    Suresh Sharma (@SureshS03246564) reported

    @AppleSupport I am using iPhone 16 pro.After updating to IOS 26.4, I am facing network issues. I visited Dwarka Future world Retail pvt ltd and unicorn Apple Store at pacific mall Subhas Nagar Delhi, but they sent me back without even checking my phone.Please help resolve this.

  • SavanahChante
    Savvy💫 (@SavanahChante) reported

    Went to the Apple Store for them to fix my phone, left with a brand new one 🤸

  • DStvNg
    DStv Nigeria (@DStvNg) reported

    @Collins30170428 With MyDStv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you. -Bola057

  • Akhiles12103084
    Akhilesh (@Akhiles12103084) reported

    @techdroider You should have taken it to the apple store the moment these issues started popping up my man.

  • STOGIEDADDY
    DENNIS MATHIS (@STOGIEDADDY) reported

    The @Apple store reminds me of shopping at @CarMax . You know what you want purchase but the problem is getting someone to sell it to you.

  • StrikeAnother1
    Smoke Showing (@StrikeAnother1) reported

    I’ve been dealing with an iPhone issue on my daughter’s phone for months, including multiple attempts through their customer service and multiple visits to the @Apple store. I’ve just been sent on circles over and over and over. I’m currently sitting here in the Apple Store (for the third time) in as many months and have basically been abandoned while they help someone else. Their customer service has been horrendous and I am so frustrated!

  • galaxy_orion
    Island Life (@galaxy_orion) reported

    @unusual_whales @AndersorCooper Visit any Apple Store, EASILY less than 50% of the traffic. EASILY. There ain't NOTHING WALL STREET can do about that. This baby is going down. Take PROFITS while you can.

  • StrikeAnother1
    Smoke Showing (@StrikeAnother1) reported

    I’ve been dealing with an iPhone issue on my daughter’s phone for months, including multiple attempts through their customer service and multiple visits to the @Apple store. I’ve just been sent on circles over and over and over. I’m currently sitting here in the Apple Store (for the third time) in as many months and have basically been abandoned while they help someone else. Their customer service has been horrendous and I am so frustrated! Apple Care my ***!

  • JonKissnerOhio
    Jon Kissner (@JonKissnerOhio) reported

    @fold_app The Fold app will not load on my iphone 13 this morning. Is there a technical issue happening? I have the most current version of the app according to the Apple Store and I have restarted my phone. Please advise

  • beautynbullshit
    Bella Noches ♍️ (@beautynbullshit) reported

    Why it cost $170 for me to fix my phone at this Apple Store? 😫

  • talibbabb
    Burnt Excellence (@talibbabb) reported

    Need the apple store to fix my phone I keep losing bets on fanduel

  • luvnamgis
    🧃⁷ ⦿☰☲ #ARIRANG (@luvnamgis) reported

    @aureliaov omg being unable to type i only reset it bc i had to go to the apple store for a battery issue***

  • StandFreeDon
    AberdeenRed 🏴󠁧󠁢󠁳󠁣󠁴󠁿⭐️⭐️ (@StandFreeDon) reported

    @appltrack Apple now needing photo driving license uploaded Credit card number online and also you now need to log into the apple store to proceed Two updates in a week in uk so something must have been wrong Why has apple login now also been added to the digital id?