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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
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Website Down (55%)
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Errors (34%)
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Sign in (11%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Standish |
Errors | |
| Los Angeles |
Errors | |
 New Delhi |
Website Down | |
 Blackburn |
Website Down | |
| Ashburn |
Sign in | |
| South Park Township |
Errors |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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Frank
(@GamezFrank) reported
@JeffTutorials They were available to try at my local Apple Store. If you have one nearby, consider checking them out in person. I am waiting for the next design, hopefully they do something about the terrible carrying case
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godfather, bbu!
(@RAYSTRONGSR) reported
I gotta get my phone fixed ASAP. But ion want the fake fix. I want the real that’s continue 2 work after months .. guess I gotta gon2 the apple store fr
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Lito ✨
(@ZoomActivist) reported
My Face ID broken and they want me to go to the Apple store💀
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e.carter67
(@e_carter67) reported
@Apple So frustrated w/ my 11Pro Max. It has never worked correctly. Had to buy at Costco Bc our Apple store was closed forever (COVID). Then I got sick & on top of it all, still haven’t received the promo Costco offered me. I’ve given up. Over $1000 for a slow, glitchy phone.
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Der_Appler
(@ApplerDer) reported
@Zaiful_edi (@vihtla here you know what the issue is) Yes, I tried switching between transparency and ANC, but it remains the same. Let’s see when I’ll go to the Apple store, planned to go there anyways Thanks for the help!
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Laura Crouch
(@LauraCrouch98) reported
Online #Apple Store down ahead of AirTag, purple #iPhone 12 preorders
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Amelia Kresnik @ Tales of Arise HYPE
(@AmeliaKresnik) reported
I personally think this Apple ID Locked for security reasons is a Apple Store problem... I hope @Apple can look into this cause this is getting really flipping annoying for me to go and see if any of my app games needs an update or something...
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AJ #GHG 🇮🇹
(@GenoManager) reported
Where do you buy cheaper iphones? I'm not down to get shafted by the Apple Store
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Ahmad Hassan
(@tweetccie) reported
@ApplePromo Not considering to buy anything new from Apple. The purchases we have done are enough. Time to shift technology. The reason we suffered a lot from Mac Air that is with Apple Store now due to quality issues.@tim_cook
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gab
(@gxab_) reported
petition to shut down the mf apple store cause yall annoying
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Ben Cohen
(@AirspeedSwift) reported
@slava_pestov Like, if our house burns down from wildfires, the Apple Store probably would too.
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Justin Swanhart
(@justin_swanhart) reported
@jsrailton @hypervisible I discovered deeply intrusive malware on my iphone, had to take it to the apple store and get a level one tech on the phone to try to diagnose the problem. it was stealing all my passwords, passing my traffic through a proxy. a short while later, apple announced keyboard vuln
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William Allbrook
(@willduo) reported
from
Malmesbury, England
Last week my @Apple Mac presented me with a request for a #Firmware password on start up. This necessitated two trips to an Apple store, two days loss of my computer and a charge. No one has been able to explain how this transpired. As far as I’m aware it was not down to me.
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Coach D
(@21CoachDouglas) reported
@MissNriaka You may have to reset your Apple Watch but I would go to the apple store and see if they can fix it before you reset it. My expertise in this area are at their end lol
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iman
(@trilogyhours) reported
i have to go outside tomorrow bc i need to go to the apple store so they fix my mac 😩💔
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Tara Malaske
(@MalaskeTara) reported
After being with @Apple for about 12 years now I am about to switch because every time I have a problem I have to drive to an Apple store and NOT WHERE I BOUGHT THE PHONE @ATT 🤬🤬🤬🤬🤬
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sainadh ganesh pavan
(@sainadhganeshpa) reported
@AppleSupport hello Apple support, I was having multiple issues with the iPhone 12 Pro(apps will not open, call drops, far-side cannot hear my voice) I have screen recordings as an evidence to these problems,visited Apple store and now my problem even got worse and no replacement
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Hazel Moon 🌙
(@goblinfurby666) reported
@101geccos @disappolntment1 Go to the Apple store they can fix it
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Ahmad Hassan
(@tweetccie) reported
@jacquesmugatu @Apple It's not humidity or moisture proof that cause crosion inside body. My new Mac had the same issue withing 3 months of time. The other issue Mac Air display. I replaced the display 6 time. The latest issue is the same display that is pending with Apple Store @tim_cook
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L
(@mystostranger) reported
@Apple Why would I want a phone I can’t fix on my own without bringing it to an apple store?
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Ed Scott
(@EdScottLondon) reported
Everytime I go to the Apple Store with an issue with my Mac knowing I have Apple Care I always feel like I am an American going to the hospital with the crazy system they have over there.
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ryan robertson
(@ryder0723) reported
@TMobileHelp So I went into a store today to get my phone switched out (I phone 12 pro). It has been shutting down randomly and I have to restart it. I was told I have to go to an Apple Store. Is that correct?
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𓂆 ☭ د #SaveSheikhJarrah #SaveSilwan
(@intifadahlia) reported
i’m too scared to take my macbook to the apple store bc i feel the “it’ll be $600 to fix it :)” coming
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Kawaiipony Productions {Itzel C.D} #StopTheShock
(@Kawaiipony_VA) reported
(3/4) So I’ve tried finding ways to fix it without having to see the inside of device (cause I ain’t tech savvy) or me needing to go the the Apple store. And as of currently, it’s still failing. If anyone knows how to this without me needing to do that stuff, please tell me.
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dre
(@19x73) reported
@7x284 macbook is broken and i spent hours tryna fix it, sent it to apple store ect ect and i got it back today and it shutdown and broke again and im just upset and annoyed
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popeye says trans rights
(@kildeerqueer) reported
@intifadahlia i hate the apple store,,, i had to go with a friend as her Emotional Support White Boy because she knew beforehand they were scamming her because of what she looked like and it took THREE visits before they admitted they could fix her computer for free and did apple's so snobby
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e.carter67
(@e_carter67) reported
@callmesairyn @Apple Same! Had to buy it (11Pro Max Bc of course that’s all they had in stock) at Costco. Our Apple store was closed forever Bc of COVID. Then I got sick and on top of it all, I still haven’t received the promo Costco offered me. SO disappointed. Over $1000 for a slow, glitchy phone
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Mattysafemoon
(@Mattyh0llywood) reported
@Jodiewalsh91 Thank you. Unfortunately I have a Mac computer and it is still giving me issues. Apple store in the states doesn’t have trust wallet.
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Dee
(@fancyfeet07) reported
Anyway… the ****’s not working, and I am FRUSTRATED. LOL And I had a feeling in my gut if I took it to the Apple store, they were going to say the phone was beyond repair, because, why wouldn’t they seize the opportunity to make a $1400 sale? It’s a 6s Plus and Apple is on 12!
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Lily ₍ᐢ.ˬ.ᐢ₎
(@usagimiimii) reported
They COULD technically roll back the data on the server, but that's too extreme. Also, if you're thinking app stores are the cause of this, Chinese PGR is available on Apple store, so there's no excuse for shafting Global like this, alas... The damage is already done.