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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
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Website Down (46%)
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Sign in (29%)
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Errors (25%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Chicago |
Website Down | |
 Ghāziābād |
Website Down | |
 London |
Errors | |
 Santa Cruz de la Sierra |
Sign in | |
| Ashburn |
Sign in | |
| Kansas City |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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Matthew Baker
(@skyhawkmatthew) reported
@egyptiankinghk @bencowling88 @tripperhead I had to leave my phone at the Apple Store for a couple of hours today while it was being fixed. I felt quite lost and alienated wandering around the city while I was waiting as I realised I couldn’t even stop by a coffee shop and sit down inside for a few minutes with no phone.
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Anjali
(@AnjaliExotica) reported
@thobekankalanga Also lies & denial from senior management & staff in the Apple store re battery 🪫 drain issue after iOS 16 update. Was told it’s my fault ‘cos my voice record was on too long! Same usage with 15.7 & no probs with long lasting 🔋 now charging 3 times a day #iOS16 #TheiPhone
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Abhishek Bhagat
(@a12bhagat) reported
from
Chester, England
@ChaseSupportUK Hi, I'm unable to login in app despite downloaded the app again from Apple store. I'm getting login error after entering OTP on app..what's cooking??
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Zannah
(@feelinfades1121) reported
@kaylin_416 NO?!? I was offline at the Apple Store trying to fix it :(((
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arax saw dwd x2
(@grapesjuicehrry) reported
the apple store didn’t fix my ******* computer they sent it back unfixed like???
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Nicholas Terry
(@NicholasJTerry) reported
@ChanceCatucci @sondesix I'm not trying to bash Pixel, iPhone's have tons of issues as well. But with the iPhone, at least you know issues will almost certainly be resolved rather quickly, and if not, there are Apple Store's everywhere. With Pixel, you're simply out of luck
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spooky (julia’s version) 🌻🎃
(@juliawritescode) reported
@QueenRiley1337 @EnergizePhoenix Do iiiittttttttt You can literally just walk into an Apple Store and ask the people there if you can try them (they wipe them down with alcoholic wipes after)
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Derek Barclay
(@dw_barclay) reported
After 45 minutes of being bounced around back and forth between actual humans, I eventually got dropped. So now I’m back to talking through robots. All while the Apple store down the street has the same version I could easily swap this out for in person 😤
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Emilia Bravo pinto
(@EmiliaBravopin1) reported
@Tiffi_jaii Thanks 🫶🏾 just the problem is I’m from Germany & we don’t have bet+ on Apple Store
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no limit tay.🥶
(@tayjointsss) reported
anyone can tell me how much the Apple Store charge to fix a broken screen
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n
(@fresawala) reported
Was buying a pencil from the Apple Store and my mum tried to haggle the price down lool
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Princess Carolyn 🐰🧚🏾♀️
(@Piepricia) reported
@HomiesForHire I could be wrong but I think it has something to do with the display plug (not sure that’s the exact term) being loose. I would take it to the Apple Store! From what I understand it’s not a super hard fix.
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Ani H.
(@AniHajderaj) reported
from
Toronto, Ontario
@james_strieb Even with the subscription it’s still cheaper than buying a whole new device in the long run, also you can drop it off at an Apple Store to fix/replace which minimizes downtime
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Luca Filippini
(@SoundLFS) reported
@NikeService @Bastien_Cs Same problem for me and others in Italy, it is not Apple Pay but every time you update the snkrs app on the Apple store the snkrs app removes the Apple Pay payment from all those who have iPhone 13pro on and iOS 16
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Dr. Stacey Lowery Bretz (she/her)
(@SLBCER) reported
@GingCER I had this problem with my mac laptop. it's a known issue. took it to an apple store for a free keyboard replacement.
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Charlie
(@jc1luv) reported
@SlipStreamR1 @AdamJMatlock It’s ok. Dell service support is killer. They come to you and fix or replace your device on the spot I have to make multiple trips to Apple Store before rhetoric take it in for repair then take a whole week to send it back. A few more trips if they agree to replace it.
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ௐ max 💮 osiris ௐ
(@maxosirisart) reported
hey how active is @medmen in decarcerating the people "caught" for the very same (but watered down) product they're hussling to the general populace in a souped up apple store of "****?" anyone?
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Philip King
(@phil11king) reported
@TMobileHelp I am on Magenta max 55+, signed up today with a family member. Several representatives from T-Mobile said it wouldn’t be a problem to upgrade using that promo but the apple store wouldn’t recognize it.
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Angel Rosario Jr.
(@AngeDeusRex) reported
from
Chicago, Illinois
@VerizonSupport I’ve done it already. Many times. No fix. I got a new iPhone after the trade-in, contacted you folks, was on with Tier 2, no fix. Got a new iPhone after that, same problem. All the tests, resets, troubleshooting, even at the Apple Store. Nothing.
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Sylvia Lydia Morelos
(@SylviaLydiaMor4) reported
from
Santa Monica, California
I am on the right track. Threats are credible. I'm on my way to the Apple store in Santa Monica on 3rd street. Perps are looking for trouble.
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Bonnie Lee
(@stitchlady) reported
@DinaPugliese @Sid_Seixeiro sometimes the face recognition software goes wonky and you have to do it all over again! I know because I’ve been to the Apple store to fix it! Have fun!!
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Isaac Duran
(@hvymtlvr) reported
from
Las Cruces, New Mexico
@Johnnrevelry Go to the Apple Store It’s a known issue They should be able to test them in the back and issue a brand new pair at no cost 👍🏽
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Don_Ramon
(@rmdelfonso) reported
@FitmintClub @rhaspy92 When you are going to fix the IOS APP? App in testflight is crashing. the app in the Apple store is not updated.
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Christian Grobmeier
(@grobmeier) reported
@tcurdt "ancient" is a funny word... I remember clearly when the first iPhone was released :-) Going to the Apple store today, getting some other device... then I try to fix all my stuff. That was the reason I never switch my phone (the ones which broke is 7+)
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V
(@KaizerTK8) reported
@IscoTempo No way you went to the Apple Store just to login to twitter
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Brianne Richson
(@bri_richson) reported
I took my phone to the Apple Store because I’ve been having outgoing audio issues and the feedback was “do you have a dog? Because there is…hair…inside the phone” and it was the most on brand thing that has happened to me in awhile
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sup nerd
(@greg_kvlis) reported
Why tf the apple store make me turn off find my friends before giving them my phone to fix? They finna kidnap me?
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Big Nitaaa Not The Little One
(@DanitaMcAfee2) reported
Do the Apple Store fix APPLE WATCHES?? R just get other one
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Spikey_cat
(@spikey_cat) reported
Whelp my iphone 14 pro max has random restarting issues. So booked it in tomorrow morning to get looked at via an apple store...
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Don_Ramon
(@rmdelfonso) reported
@FitmintClub When you are going to fix the IOS APP? App in testflight is crashing. the app in the Apple store is not updated.