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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
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Website Down (53%)
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Errors (33%)
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Sign in (13%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Bishops Stortford |
Sign in | |
 Miami |
Website Down | |
 North Vancouver |
Errors | |
| Boston |
Website Down | |
| Fort Collins |
Website Down | |
 Machala |
Errors |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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Artiom Neganov
(@onkeltem) reported
@Apple Are you guys aware of the problems of your Turkish Apple Store branch? Do you know that these guys don't sell anything anymore? For one month I haven't been able to pay 17.648,00 TL for my order at Apple Store, as your website was constantly declining my cards.
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Courtsideview
(@NieCourt) reported
I barely use my AirPods, and im always complaining about my old headphones not working, so mario went to the Apple Store to buy me new headphones w/the wire even tho he can’t understand why i barely use the airpods. I stan a problem solving king 😭
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क्षत्रिय( भारत का प्राचीन पहचान)
(@kshatriy4u) reported
@amazonIN Never purchase any item of apple from amazon - after any product problems, amazon will not listen to customer, they will simply tell u to move to Apple Store nearby- my experience with amazon is totally ****, they sell all brand product on festive time that’s totally low quality
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Kin Chan
(@KinChanPhotos) reported
@Apple store in Thailand (centralworld) has taken payment for an iphone 14 pro and refused to release our product until they send an email to us to collect the phone, even though we have been waiting at the Apple store for 3hrs. This is terrible customer service. #applethailand
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Alrighty
(@IamSean95) reported
@OstynHyss @SnazzyQ I bet I have a hardware problem and it’ll get progressively worse until it just doesn’t wake up one day and I have to go to the Apple Store and wait for a replacement and then restore from an iCloud backup and everything will be annoyingly fine.
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JOTA
(@jordanblueyess) reported
I remember feeling really down. I was working at the Apple Store and a customer needed help but nobody wanted to help him out as it was an old iPod. I tried my best and the man was heavenly and told me to listen to “Clint Brown”. His songs healed me…God sends vessels🙌🏽💫
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ron mccamish
(@karch) reported
@_ryannystrom I haven’t had a problem. Bad pair? Time to visit the Apple Store?
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JR
(@localhost1610) reported
@Sandeep90959882 @Apple No it’s not limited to 3rd party apps. I have the same issue . Try switching to video mode on normal camera app and try to focus close objects . It will not focus properly . I checked with Apple Store and phones that they have on display has the same issue too.!!!
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Piers Tolson
(@PiersTolson) reported
@GCSEPod has the app been taken down from the Apple Store? We have just launched in school and pupils quickly told me it was available with android only, not Apple.
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Jaleel Akbashev
(@jaleel_akbashev) reported
@_ryannystrom Definitely a visit to Apple Store at least to check, but probably just to exchange. In two weeks haven't had an issue with mine.
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Poopyface Killah
(@HiMyNameIsSaul) reported
The last time I was inside an Apple store was March 2018, I come today to my genius bar appointment and right at the end mobile genius goes down, now I gotta walk this fckn mall for 30min and hopefully its back up. I see that absolutely nothing has changed in 4yrs. Lmao
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🦃Free-quent🥧Flyer🦃
(@FreequentFlyr) reported
Apple really could use a “i just found this phone” button instead of the idiotic “find my iphone”. If the phone just had a number you could pull up to call I wouldn’t have to take it down to the apple store and the owner wouldn’t have to go pick it up
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Алдин
(@WarReadyyy) reported
@AMneundrei He take it off Apple Store so the app doesn’t get taken down
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bee!
(@rinflowers_) reported
@2wo2rucks wtf 😭 unless that's just an apple store issue, ik they have like 17+ for twt or smth when twt itself says it's actually 13+, i doubt they'd be letting 17yos on a dating app cuz that's p dangerous imo
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Chrono
(@Chronoartt) reported
@HYBRIDKILLJOY Oh geez, I'm so sorry this is happening to you >< I hope there's a way to resolve things.. is there an apple store it can be taken to or a way to get it looked at by a tech to maybe fix? I really do hope that things will improve for you somehow🥺🙏
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Kelby 🧁🐱🔞
(@EnbyCatboyGF) reported
Still not getting notifications on my phone. I don’t know what happen but I think a factory reset is the only fix. Guess I’m going to the Apple Store this weekend to make sure.
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Alistair Duggin
(@dugboticus) reported
Just been to the Apple Store. £1500 to fix a water damaged MacBook Pro. Absolutely gutted! It still works - but could apparently pack in at any time.
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JR
(@localhost1610) reported
@DavideMola1 Yes I checked with Apple Store and the phones they on display has the same issue. They weren’t aware of it until I showed them. They have no clue about it too
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Anil
(@anilsharma1671) reported
@Apple @AppleSupport @tim_cook Is it a crime to not have the original receipt of the purchase? Apple store refused to work on macbook pro for removing/bypassing the firmware lock problem I got while upgrading ios on a laptop I have been using from 3 yrs
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Russell Jurney 🇺🇦
(@rjurney) reported
At @Apple store :( "Because the iPad won't turn on, you have to wait 3-5 days for a repair." "I have AppleCare+. I don't care about your internal problems. I want an immediate replacement. that I purchased with AppleCare+ every month." "Not how it works..." cc @Apple boooo :(
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Alan Gorton
(@develogue) reported
@patao_ @jaredpalmer Apple Store. Manchester. Genius Bar. Xmas 2015. “We really can’t see any problem with your SSD drive. Let me run some diagnostics…” 💥
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Denise Brennan
(@elimairead) reported
from
Nyack, New York
@tdersmom @TribelSocial It was so so easy for me. Not sure why you are having issues. Google play and Apple Store is where you can find the app.
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American Bacchsnalist
(@RMauriceParker) reported
@ReignOfApril When I first got the card I got stopped in the Apple Store trying to buy my laptop. To be fair I was a new card holder and they didn’t have a spending history/profile on me. No issues since but I will call if I’m overseas & im planning to buy a watch or something else expensive
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क्षत्रिय( भारत का प्राचीन पहचान)
(@kshatriy4u) reported
@shwetabh_shukla @amazonIN Never purchase any item of apple from amazon - after any product problems, amazon will not listen to customer, they will simply tell u to move to Apple Store nearby- my experience with amazon is totally ****, they sell all brand product on festive time that’s totally low quality
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क्षत्रिय( भारत का प्राचीन पहचान)
(@kshatriy4u) reported
@cavijaybishnoi @amazonIN Never purchase any item of apple from amazon - after any product problems, amazon will not listen to customer, they will simply tell u to move to Apple Store nearby- my experience with amazon is totally ****, they sell all brand product on festive time that’s totally low quality
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h ੭* ੈ♡‧₊˚
(@alon3atmidnight) reported
WILL APPLE STORE FIX MY PHONE TOMORROW
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Nitin Upadhyay
(@NitinUp13201714) reported
@AmazonHelp I have visited the Apple Store & discussed the issue with them but they refuse to take accountability for a product purchased from a third party. They have refused to make a replacement and I have been struggling with customer care executives. Who is to be held responsible now?
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क्षत्रिय( भारत का प्राचीन पहचान)
(@kshatriy4u) reported
@amitmitm @amazonIN Never purchase any item of apple from amazon - after any product problems, amazon will not listen to customer, they will simply tell u to move to Apple Store nearby- my experience with amazon is totally ****, they sell all brand product on festive time that’s totally low quality
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Kristen Howe's editing Falling for You this summer
(@Kristen_Howe) reported
Back from the Apple store with my old laptop. If I have more trouble with it, I'm going to kiss it goodbye for good.
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shikha
(@elitistsadgirl) reported
went to the apple store with a broken screen and said “my laptop has a physical issue but emotionally it’s okay” i meant software… I meant the software was okay.