Apple Store status: access issues and outage reports
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Full Outage Map
The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Problems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
- Sign in (39%)
- Errors (35%)
- Website Down (26%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Montréal
|
Errors | 16 days ago |
 Ciudad López Mateos
|
Sign in | 1 month ago |
 Quito
|
Website Down | 2 months ago |
|
Guayaquil
|
Sign in | 2 months ago |
 New York City
|
Sign in | 2 months ago |
|
Malibu
|
Website Down | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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Beauty Escape Bestieee💆🏾♀️💆🏾♂️ (@JoLocedQueen) reportedCame to the Apple Store for ******* nothing they ain’t even fix my **** 🤬
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**** Dev 🇨🇳 (@sadchineseman) reported@TolkienCrafts @AnthonyZ_GTS @D162Michele Yes we need to have VPN to access Internet in China and had to setup an Apple Store abroad as most the app are censored in China . It’s terrible that most of people have no idea about the level of censor in China government do not allow us to see what we want they think we are idiot so we have some people at the top who decides what we have the right to see if you live in China you will understand the misery and suffer we have to endure
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Rupali C (@rupalichawann) reported15 days into owning an iPhone 17 Pro and facing extreme heating issues even on calls. Visited Apple Store BKC hoping for support, but was simply told this is “normal behavior.” That response is more frustrating than the issue itself. @AppleSupport @Apple
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Antidote (@AxelMtbr) reported@MichaelJBrewis I think one of the biggest issues is how hard it is to demo. Can’t let others try it out. The Apple Store demo is also horrendous. Way too high friction for such a novel device.
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Shruti (@heyshrutimishra) reported4/ The Apple Store vs Microsoft Store hiring hack Head of retail comes in proud: "I'm hiring a lot of Apple Store people." Jon stopped him immediately. "Go two doors down. Hire the people from the Microsoft store. They're selling a Surface next to a MacBook Air and they're not starving. Those people know how to sell." The fish were jumping into Apple's boat. You want the fisherman who had to work for it.
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Uncle Emeka || YANKEE GADGETS .ng (@yankeeplug_) reportedThis can happen to a brand new iPhone you bought from Apple Store. This is the battery flex issue
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Stivovo 🇺🇸🏈🏀🏐⚾️🏓 (@fattyk72) reported@OliLondonTV Why doesn't Bill Gates fart in an Apple store? Because there are no Windows. Fix your OS dude, leave the meat alone.
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Gain of Dysfunction Research (@GainOfDR) reported@ClownWorld 1. Sleep on the street 2. Riot for no apparent reason 3. Burn down a neighborhood 4. Open a hospice for fraud 5. Dye hair pink Bonus: Loot an Apple Store
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Teenbean⁷ (@taegii134340) reportedLmao my phone broke the second I walked into work today and I spent all day waiting to go to the Apple Store and they couldn’t fix it goodbye 8 year old phone I’ll miss you terribly
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Javier Conigliaro (@javconigliaro) reportedI've been buying Apple products for 20 years—iPhones, iPads, Macs, smartwatches, Apple TVs, etc. Yesterday, I had a terrible experience at the #Apple Store in #Valencia: awful advice and service. Time to switch to Android?
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Mary Coyle (@MaryCoyle479264) reported@Skriptkeeper17 START POSTING THE TAIL #, THE COMPANY, FLIGHT INFORMATION. PULL THE APP DOWN ON APPLE STORE. WE NEED TO FORWARD ALL TO THE CEO'S OF THESE COMPANIES.
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s (@elonmuskeet) reported@CityCheated @breckvn @luvblessingz the problem is the phone isn’t broken, it’s not a problem that can be solved by just taking it to the apple store. it’s a bug
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Cromwells Ghost (@CromwellsGhosty) reported@snoozlessnow @JohnHann04 You’re getting a red check mark if you don’t update- or one for not confirming age later. I had to update to see if it would fix my Smarters app (it didnt anyway). But either way youre getting a red mark if using the uk Apple Store
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mirra (@mirrakhemani) reportedOr change in the settings the lives stopped working. I’ve even taken my iphone13 to the Apple Store to see if the problem is there but it isn’t. And now the apps crashes every 2-3 mins and the time doesn’t build up and people don’t stay long enough where as in every stream before
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Malguro 𝕏 (@malgurox) reported@jmkettle My reviews were taken down from Apple Store many times.
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A for Aruna (@Aruna_ABC) reported@VodafoneIdeaIN Total #incompetent people at Vi store at New BEL Road and technology team - I am without network since 29th April at my location. Today they are saying it’s your phone problem, check with apple store. Just then I’m using my phone with d sim to tweet this @BELroad
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Eko (@Ekoofficial21) reported@Kappylohd @jon_d_doe You once login your x on an iPhone that’s on US Apple Store
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tomo (@tomowget) reportedIve been sitting at the mall for the past couple hours waiting for the apple store to fix my phone. What did i miss guys
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Nomen Nudum (@Nomen76) reportedI currently have 494 followers. I appreciate every one of them. Working to get back to 25,000… That’s about where I was, Before X permanently shut down RobertJunebug for the mortal sin of using a popular Apple Store app to help me unfollow people who didn’t follow back.
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Hexerin Null (@HexerinNull) reported@yuusultultultu I would suggest taking the phone to your local Apple Store, and have them check the charging port for physical issues. It is possible the charging port is damaged or defective. If you have Apple’s protection plan, the in-store service is free too!
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Aeryn is on Other Blue Site (@AerynChristie) reported7. As a further courtesy, I'll give you one week from tomorrow (Which will be 5/8/26) to issue a refund to me and properly label the items in your app's store. After that, I will report the violating lootbox mechanics on both the Play store and the Apple store. 8/8
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सुdhaरஷN (@Sudrzn) reportedApple Store didn't gave me the reports Even after multiple requests I've raised. Not sure if this is problem with the brand or the country or their employees If the law is firm, reachable, strict and scary to all the cheap bastards, then it'll be a hell for CSR folks
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lilly (@lilly70583564) reported@gailalfaratx Is that Tim Cook who kept grok down the bottom of the apps in the Apple Store where people could not find it, even though it was the most popular app? Tim Cook is lucky Elon didn’t punch him. Elon is a sweetheart :) I don’t know if I would be so merciful towards Tim lol
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Britler (@JackPackag5) reported@SirLeonP The whole point of business is to create jobs, there's no point being an apple store in a run down town. Economy is the movement of money. You hire employees to scale your business not to make a profit on them
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Angelic Psyop (@angelicpsyop) reportedlistening to falling apart by slow pulp at the apple store
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Caleb Hull (@CalebJHull) reportedThe Apple store used to be all nerds that could fix any problem you could ever have in a heartbeat. What happened? It’s all clueless retail employees now.
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Satyam Stonks (@Satyam_Starks) reported@CRED_club not able to find app in apple store ... couldn't find on web aswell ... unable to login please help
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The Noisy Elephant (@TheNoisyTrunk) reportedYou have no clue what you are talking about, moron. Take some time out @AlexErrera2 . Go for a walk down to the local shopping mall. Find a shop called "Prestige **** Accessories", it will be next to the Apple store, or not. Go in and ask for a "super small jack off the crumb" self-pleasure, base model - you don't want the luxury model because that will be too expensive for you. Now, go to the chemist, or Priceline, whichever you prefer, and buy some KY jelly. You can actually get it at Woolworths, but it won't be any cheaper there, just so you know. Then walk all the way back home, like a complete ****, because you can't afford an Uber. When you get home, get a picture of Pauline Hanson, go to the bedroom, and do whatever ******** you like. We don't care what you do, and we don't want to know what you do, but you will have a "super small jack off the crumb" self-pleasure, base model" so you can ******* work it out from there. You dumb ****. Off you go. Walk.
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H (@y_icare) reported@OloyeSomorin Firstly sir, backup your chats on the Android. Then, go to Apple store to down an app that enables u transfer all Ur files frm iOS to Android. This w
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Saisei (@SaiseiInvesting) reportedYou walk into a Google store in NYC and they cannot fix one of your problems You walk into an Apple store in NYC and they will fix 99% of your problems Make it make sense? $AAPL $GOOGL