Is Apple Store down?
No problems detected
If you are having issues, please submit a report below.
The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
-
Website Down (54%)
-
Errors (33%)
-
Sign in (13%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Hyattsville |
Errors | |
 João Pessoa |
Errors | |
| The Bronx |
Errors | |
 Pune |
Website Down | |
 Soisy-sous-Montmorency |
Website Down | |
 Essen |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
-
Randy
(@Randy070707) reported
@Coolbro61 @tim_cook Never had an issue with the Apple Store. If it’s so bad for certified repair companies, they should quit Apple and work on Android products.
-
Amanda Melvin ☾
(@ventiblonde) reported
I asked an apple store employee about the Big Sur update problems and she said I had to update BEFORE I logged into a user side (which I dont think you can do unless it’s a new virgin computer) but for my existing devices I could just BRING THEM INTO THE APPLE STORE TO UPDATE. 😩
-
omggabbie
(@gabzilIa) reported
To come with me to Apple store that’s 20 Min away to fix my phone but all the appt are filled until 2 am so we go back to fit and vibe and then chels and I go back to Apple store until 4 am but I have an 8am so That I had to stay up to do homework for so I pull an all-nighter
-
daniel
(@_danyuck) reported
absolutely not no way i jus explained this issue w my phone to the apple store dude on the phone n he literally said "well daniel, that looks like a problem i wont b able to help u out w" ...?? bro y u work here
-
Poor Man's Cyborg (Deetlebee)
(@pontelon) reported
I liked @WurdBendur 's idea of balancing around debt. You could even up the cost by making our current lack of "Right to Repair" a feature. You can't fix your arm without going to an Apple Store. Unauthorized repair bricks it.
-
Alyssa 🤸♀️🤸♀️
(@Lovely_Lysssa) reported
So glad I work down the street from the Apple store 😭🙏🏽 RIP AirPods
-
Chelsea Rosky
(@ChelseaRosky) reported
Wtf is the point of a Verizon store if every time I go there for an issue with my phone they tell me to just go to the Apple store? Why can they not fix anything😠
-
Sophia✨
(@sparklysophie) reported
I dropped my phone and cracked my ******* screen and now I have to go to the Apple store tomorrow and fix it merry ******* Christmas I guess🙃
-
Shaleen Jones
(@shaleenjones1) reported
@DrCChambers Same. Except I was at the Apple Store with a broken laptop. But it was soul nourishing.
-
sam: ◺◊◿⁶ | #MAGO
(@buddy_scs) reported
6hrs...😞 tried all I could to fix my phone but no luck. gonna take it to an apple store tomorrow and see if they can get it fixed
-
SidCohen
(@SidCohen32) reported
@AdamAizer Not sure this is helpful but I was able to do this several years ago with an old laptop that was broken and wouldn’t power on. I brought it to the apple store and they were able to put everything on a hard drive for me. Best of luck.
-
RNGesus watches over me
(@RyanNgu08931873) reported
@houshoumarine Just bring them to Apple store for quick fix. Chance that you might get a new one if it’s a hardware issue.
-
🦁イサムさん🦁
(@isamu_x) reported
Well, I might have to get a new phone at some point or take mine to an Apple Store. For some reason, even after multiple backup restores and full factory resets, my camera is still not working.
-
Mark Wickens
(@mwickens) reported
At some point, I told Apple I want to use my Mac login password to log into the Apple Store (and other Apple ID-wanting sites) with Safari on the desktop. Now, I can't figure out how to turn it off. Help?
-
Susan Townshend 🏃🏼♀️💚
(@suetowns) reported
Off to the Apple store so a *genius* can fix my EarPods. Hope I don’t get Sheldon 😐
-
thiff ♡
(@thiffbabie) reported
@koosdildo i had to go to the apple store to fix it but you can do it at home. search it up !!
-
TheLittleDoctor
(@YourAverageDoc) reported
@MikiCacija @benedictevans My father ended up replacing his 7 late last year after he noticed some battery issues so he took it to an Apple store; when they plugged it into the tablet, the batter started swelling up and got super hot. Apple gave him a phone, a $200 credit and told him to get out, lol
-
Z. Emerson 🎃
(@World0fEcho) reported
hey man I don’t go down to the 3:30 Apple store garageband tutorial and tell you how to teach garageband at the 3:30 Apple store garageband tutorial
-
Margaret Lyons
(@margeincharge) reported
nooooo the apple store can’t fix my computer because it’s “obsolete,” i feel so insulted on my poor machine's behalf / fuuuuuck
-
Tom Chivers
(@TomChivers) reported
@robertoroblesf I think it might just be that they say that for all repairs, and that things like battery replacements are quicker? I think I might just take it down the apple store
-
neng
(@naenengko) reported
AT&T concluded that it wasn’t an issue from their end as they worked with me in person. They recommended I contact Apple or go to an Apple store. Any updates on the issue and/or how to fix it? Thanks in advance!
-
kinsey
(@kinseyjanke) reported
from
Tampa, Florida
will the apple store fix my macbook under warranty if it is damaged by tears from me sobbing watching the finale of #themandalorian or ???
-
♆
(@WormBunny) reported
@AppleSupport Yes, I called, used both the automated service (no help) and a real person (no help), used the automated chat bot (no help) and spoke to a real person via the chat (no help). I can't issue a return from the order page and I can't go into an apple store. Literally nothing I can do
-
James Meredith
(@Jamesmeredith) reported
from
Camberwell, England
@Apple I was in an Apple store for 3 hours trying to do a faulty exchange. Apple systems don’t understand holiday season. Terrible experience. Nothing offered to me for the shambles. When I asked they offered 15% off a screen cover. Shame Apple can’t afford it being worth $2 tril
-
Luxiva
(@EmpressLuxiva) reported
Seems like im going back all the way to the city since due to covid they shut down my local apple store. Just to get my macbook repaired once again after they ensured me my macbook was perfectly fine. What even is this?? This is so frustrating im getting so stressed out
-
Alex Elias
(@Unknownfear) reported
@matthewfederman If it’s still under warranty, you may have to bring it in to the Apple store, unfortunately. My dad’s internal speakers crapped out and they had to fix them. Driver updates and firmware didn’t work. I hope you figure it out mate
-
neha garg
(@GargNeha92) reported
i talked to the service guy he said we cant do anything for this problem u can contact the backend team then again i went to galleria market apple store there they again said we cnt help it. I am so much frustrated. People here are not ready to help @Apple @AppleSupport
-
3FY
(@EFYFN) reported
@simmy1k @MonarchFN Had this issue last year u have to go to apple store and get them changed (it’s free btw)
-
˗ˏˋ Sai ˊˎ˗
(@ssaig) reported
Okay so my apple pencil is broken. Like really broken. The pressure sensitivity is gone. Will have to go to the apple store today to see if they will replace 😓😓😓
-
ᴮᴱPhilosophikoobi⁷⟭⟬ 𐤀 🐯🐰
(@KoosWntrBear) reported
@taetae_goals @mygtrivias When you click on the link just scroll straight down, don't go to apple store or Google play, and it's near the bottom