Apple Store status: access issues and outage reports
Some problems detected
Users are reporting problems related to: website down, sign in and errors.
Full Outage Map
The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Problems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
April 19: Problems at Apple Store
Apple Store is having issues since 08:50 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
- Website Down (43%)
- Sign in (30%)
- Errors (27%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Quito
|
Website Down | 11 days ago |
|
Guayaquil
|
Sign in | 11 days ago |
 New York City
|
Sign in | 12 days ago |
|
Malibu
|
Website Down | 14 days ago |
|
Houston
|
Errors | 17 days ago |
 Lille
|
Website Down | 17 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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Stephen Wolper (@StephenWolper71) reportedIn the end, it wouldn’t work. The phone is totally locked down. It’s a brick. It’s nothing I can’t walk and they’re making me take it back to the Apple Store. I can’t get there so I’ve had this expensive phone sitting on my desk next to me. It doesn’t work I’m out $1700 because
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Charlie Rybak (@charlierybak) reportedI miss Chino Latino, Williams, and Stella’s too! The Apple Store and North Face were great. But get a grip and touch some grass. Go walk down there right now and you’ll realize that the doom and gloom is overblown. AND! The city needs to do more to support the area.
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Bella Noches ♍️ (@beautynbullshit) reportedWhy it cost $170 for me to fix my phone at this Apple Store? 😫
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Brother Bear (@BrotherBears85) reported@Ledger Please focus on the Ledger Live issue on @Apple store.
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Will (@_williamjohn_) reported@DMVAdventures I’ve done both. Micro Center is no better with tech support. Last issue I had my nephew looked up the solution online and typed in some commands. Fixed. Neither Apple Store or Micro Center did that. Wasted time.
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stephany (@s13ph4n7) reportedim bouta walk into an apple store show them my phone storage w/ “system data” taking 60% of my phone storage + growing and if they dont tell me what it is and fix it I’ll immediately throw it at their stupid glass window and leave
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. (@freaknexxxdoor) reported@DirtyHusbandR0y Them ppl being slow at the Apple Store? Lol.
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I Hate You, and I (@HateYoKids) reported@PowerbombJutsu @Jos_E_Navarro That title might have a tough time getting through the Apple Store. But I'm down to chime in as a Cleveland *****.
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DStv Nigeria (@DStvNg) reported@JuliusChijioke2 With MyDStv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you. -Bola057
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Onye Own (@OnyeOwn) reportedThe whole apple store would glitch the day i pullup
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modern prophet • bIm (@olympiantier) reportedhavent had a breakdown this bad since the guy at the apple store offered to fix my computer illegally for free
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C_MURRAY♑️ (@CMURRAY68196784) reportedAfter upgrading to the latest MacOS, my MacBook Pro became incredibly slow. I tried various restarting techniques and cleaning options, but nothing seemed to help.I decided to take my MacBook Pro to a nearby Apple store for diagnosis.
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Arline (@ArlineL0) reportedWow. When the busiest most profitable company, The Apple Store, leaves a mall because of crime, you know it’s REALLY bad. It’s time to have a serious conversation about the black problem in America.
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N K E C H I N Y E R E! (@nkaynnaji) reportedWhat Apple Store didn’t know is that, I’m not the problem but @ZenithBank This bank is so useless that you can’t even reach them through their customer care line or their social media handles to complain. They have systematically turnoff every means of communication It’s crazy!
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Island Life (@galaxy_orion) reported@unusual_whales @AndersorCooper Visit any Apple Store, EASILY less than 50% of the traffic. EASILY. There ain't NOTHING WALL STREET can do about that. This baby is going down. Take PROFITS while you can.
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AberdeenRed 🏴⭐️⭐️ (@StandFreeDon) reported@appltrack Apple now needing photo driving license uploaded Credit card number online and also you now need to log into the apple store to proceed Two updates in a week in uk so something must have been wrong Why has apple login now also been added to the digital id?
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Iconicament3 ✨ (Coco) (@Iconicament3) reported@ohthalie Thank you dear!! 🫶 I hope so, especially because the timing is terrible, the Apple store won’t be open before Tuesday 😭
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Atlanta Sports Ghost🇺🇸☘️ (@TheRealBigBen0) reported@OneBadDude_ I think I’d rather have my society be so respectful and taught not to steal that I can go into an Apple Store without all the gadgets tied down
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Rudolf Ritler (@RudolfRitler_83) reported@letsckse @FlowerMaiden44 @Zoya_ki_batein Looooooool It literally happens everyday Be it in a burget king apple store walmart Always sheeboons startin trouble
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Door4fun Kevo (@Door4funK) reportedApple Genius bar representative detected that after 16.3.1 update iPhone battery shows error and drastic charging when device was not even charging. Device updated on 03.07.2023, Battery issue observed on the last two days and not before the iOS update. @park meadows Apple Store
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Scott Morris (@RobinRedFox) reported@learning_yohei Speaking for myself, I prefer Android phones. I had Apple for a few years and when it came time to get a new phone, I had gotten tired of them breaking down all the time. Because if they broke down, you could only get it fixed at an Apple store..
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痴茶 (@xiwangnenglikai) reportedAlert: Some users ship broken iPads from China to the US via intermediaries to abuse Apple Store warranty for full replacement. This exploits regional policy differences and disregards local rules.
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Tech in Cheek (@jackyharuhiko) reported@vladgeorgescu The ambient light sensor of my 17 Pro Max was not working and I brought the phone to the Apple Store. They tried everything, replacing the screen, resetting settings, I used several hours to convince them to reluctantly replace the phone. They just aren’t the same now.
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MOHAMMED (@MOHAMMEDolts) reported@AppStore There is a problem with the Apple Store.
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r0cks (@r0cksss_) reported@leynax0 I am currently ubering to the nearest Apple Store. They won’t hold me down like this
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Portland’s Stray Cat (@PortlandStray) reported@ExpatPortland @DAMikeSchmidt @MultCoDA The list goes on and on. The most striking example of his failure if the fence around the Apple Store downtown and the numerous businesses that have picked up and moved… or shut down completely.
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Fig 💫 (@mayafeysgf) reported@milkxncooki3s Right :(( and if literally anything in the world goes wrong you cant fix it anywhere but the apple store or they'll lock you out or smth, so for fixes that are actually affordable you have to pay an inflated price Theyre rlly so greedy, these prices dont match the products at all
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taylor 🪞 ON DA STREET (@koffaai) reportedmy phone is broken AGAIN at this point im just gonna threaten to *** until my father buys me a phone from the apple store itself
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trexchard (@trexchard) reported@MarcoSuarez @Methodical_SC I went to their reserve store in the Empire State building. It was a mess. They had Apple Store-like Concierge service for a to-go order, with a server using a custom tablet that didn’t work. Was walked over to a register where another custie was dealing with the same thing.
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Smoke Showing (@StrikeAnother1) reportedI’ve been dealing with an iPhone issue on my daughter’s phone for months, including multiple attempts through their customer service and multiple visits to the @Apple store. I’ve just been sent on circles over and over and over. I’m currently sitting here in the Apple Store (for the third time) in as many months and have basically been abandoned while they help someone else. Their customer service has been horrendous and I am so frustrated! Apple Care my ***!