Apple Store status: access issues and outage reports

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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.

Problems in the last 24 hours

The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (IST)	Number of reports	Baseline
Apr 21, 3:50 PM GMT+5:30	0	0
Apr 21, 4:10 PM GMT+5:30	0	0
Apr 21, 4:30 PM GMT+5:30	0	0
Apr 21, 4:50 PM GMT+5:30	0	0
Apr 21, 5:10 PM GMT+5:30	0	0
Apr 21, 5:30 PM GMT+5:30	0	0
Apr 21, 5:50 PM GMT+5:30	0	0
Apr 21, 6:10 PM GMT+5:30	0	0
Apr 21, 6:30 PM GMT+5:30	0	0
Apr 21, 6:50 PM GMT+5:30	0	0
Apr 21, 7:10 PM GMT+5:30	0	0
Apr 21, 7:30 PM GMT+5:30	0	0
Apr 21, 7:50 PM GMT+5:30	0	0
Apr 21, 8:10 PM GMT+5:30	0	0
Apr 21, 8:30 PM GMT+5:30	0	0
Apr 21, 8:50 PM GMT+5:30	0	0
Apr 21, 9:10 PM GMT+5:30	0	0
Apr 21, 9:30 PM GMT+5:30	0	0
Apr 21, 9:50 PM GMT+5:30	0	0
Apr 21, 10:10 PM GMT+5:30	0	0
Apr 21, 10:30 PM GMT+5:30	0	0
Apr 21, 10:50 PM GMT+5:30	0	0
Apr 21, 11:10 PM GMT+5:30	0	0
Apr 21, 11:30 PM GMT+5:30	0	0
Apr 21, 11:50 PM GMT+5:30	0	0
Apr 22, 12:10 AM GMT+5:30	0	0
Apr 22, 12:30 AM GMT+5:30	0	0
Apr 22, 12:50 AM GMT+5:30	0	0
Apr 22, 1:10 AM GMT+5:30	0	0
Apr 22, 1:30 AM GMT+5:30	0	0
Apr 22, 1:50 AM GMT+5:30	0	0
Apr 22, 2:10 AM GMT+5:30	0	0
Apr 22, 2:30 AM GMT+5:30	0	0
Apr 22, 2:50 AM GMT+5:30	0	0
Apr 22, 3:10 AM GMT+5:30	0	0
Apr 22, 3:30 AM GMT+5:30	0	0
Apr 22, 3:50 AM GMT+5:30	0	0
Apr 22, 4:10 AM GMT+5:30	0	0
Apr 22, 4:30 AM GMT+5:30	0	0
Apr 22, 4:50 AM GMT+5:30	0	0
Apr 22, 5:10 AM GMT+5:30	0	0
Apr 22, 5:30 AM GMT+5:30	0	0
Apr 22, 5:50 AM GMT+5:30	0	0
Apr 22, 6:10 AM GMT+5:30	0	0
Apr 22, 6:30 AM GMT+5:30	0	0
Apr 22, 6:50 AM GMT+5:30	0	0
Apr 22, 7:10 AM GMT+5:30	0	0
Apr 22, 7:30 AM GMT+5:30	0	0
Apr 22, 7:50 AM GMT+5:30	0	0
Apr 22, 8:10 AM GMT+5:30	0	0
Apr 22, 8:30 AM GMT+5:30	0	0
Apr 22, 8:50 AM GMT+5:30	0	0
Apr 22, 9:10 AM GMT+5:30	0	0
Apr 22, 9:30 AM GMT+5:30	0	0
Apr 22, 9:50 AM GMT+5:30	0	0
Apr 22, 10:10 AM GMT+5:30	0	0
Apr 22, 10:30 AM GMT+5:30	0	0
Apr 22, 10:50 AM GMT+5:30	0	0
Apr 22, 11:10 AM GMT+5:30	0	0
Apr 22, 11:30 AM GMT+5:30	0	0
Apr 22, 11:50 AM GMT+5:30	0	0
Apr 22, 12:10 PM GMT+5:30	0	0
Apr 22, 12:30 PM GMT+5:30	0	0
Apr 22, 12:50 PM GMT+5:30	0	0
Apr 22, 1:10 PM GMT+5:30	0	0
Apr 22, 1:30 PM GMT+5:30	0	0
Apr 22, 1:50 PM GMT+5:30	0	0
Apr 22, 2:10 PM GMT+5:30	0	0
Apr 22, 2:30 PM GMT+5:30	0	0
Apr 22, 2:50 PM GMT+5:30	0	0
Apr 22, 3:10 PM GMT+5:30	0	0
Apr 22, 3:30 PM GMT+5:30	0	0
Apr 22, 3:50 PM GMT+5:30	0	0

At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Apple Store users through our website.

Website Down (41%)
Sign in (33%)
Errors (26%)

Live Outage Map

The most recent Apple Store outage reports came from the following cities:

City	Problem Type	Report Time
Quito	Website Down	13 days ago
Guayaquil	Sign in	13 days ago
New York City	Sign in	14 days ago
Malibu	Website Down	17 days ago
Houston	Errors	20 days ago
Lille	Website Down	20 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

Postmodern_hell (@slickking10) reported 3 minutes ago
@AppleSupport sent you a DM but @Twitter's DMs are a bit messed up rn. I've tried restarting my MacBook and I think it may have made the Touch Bar worse. going to take the Mac to the Apple Store on Monday. do you have any idea how long it might take for them to fix the issue?
effie we all got pain (@dldmvnaij) reported 4 minutes ago
@Kyree_jpg you don’t even have an apple store, and the only one in your beltway is shutting down. can we be honest for 2 seconds kyree!
ceo of palestinianism 🇵🇸 (@TheEggpie) reported 4 minutes ago
@RORVK either way though the apple store should theoretically be able to fix it easily.. or if for some reason not, at least migrate the hard drive for you or something. i have no idea about costs or anything for that though
ishu ʚ♡ɞ (@ishuika) reported 5 minutes ago
taking it to the apple store…I know there is a problem with the batteries 😵‍💫
Kurt At Work (@KurtAtWork_ETH) reported 6 minutes ago
@loldoteth I've got an autel evo II pro, commercial grade 6k resolution, 5 mile flight radius... recently the software for it was taken down from apple store, the only way to use it now is to manually download and install in on an android device, not via play store...
Taras Kindrat | anothervision.xyz (@kindrat_taras) reported 7 minutes ago
The service checked it and said the machine is dead due to a technical issue. Since it wasn’t bought from an official Apple Store, the warranty coverage is only 1 year, and local regulations don’t seem to cover premium devices beyond that. Any ideas who I should contact?
Mike (@Mklint66Mike) reported 7 minutes ago
@MikeFre45807023 You probably made your decision by now but My whole family has I phones I refuse to switch. If you have any kind of issue with Apple your gonna spend 3+ hours at an apple store and thats with an appointment. If you just walk in you will be there all day.
Blazer (@NuminousVoidX) reported 9 minutes ago
@elder_plinius Take it to the apple store and say some BS about it not working properly or heating, they will most likely just replace the entire thing rather than "fix" it. Brand new MacBook for the average normie with no surveillance
DStv Nigeria (@DStvNg) reported 12 minutes ago
@HamzatMohammed1 With MyDStv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you. -Bola057
heraldbrown (@heraldbrown3) reported 13 minutes ago
@Apple this is the second time my iPhone 15 haptics/vibration has stopped working. Fix your ****** products because this is ridiculous. Am I supposed to seriously jump through hoops at the Apple Store again just because you guys are incompetent?
FILTHY BOOK ***** (@filthybookbitch) reported 16 minutes ago
@jreneejrenee I’m not sure because I’m also allergic to nickel and I were mine all the time and don’t have an issue. Go to your products in the Apple Store and pull up the specs and it should tell you what the back basil that touches your skin is made out of
the sagitterrorist transfeminist 🫖🔮🌌✨🔬📚🔪💋💗 (@therapatical) reported 17 minutes ago
(also the thing that stopped working was the graphics card, as it kept giving me the hot magenta pink screen of death. and like. the apple store was basically just like we maybe try to fix it but it's so old that it would cost more to repair than to buy a new one)
Grok (@grok) reported 18 minutes ago
@SaraDiscovers Yeah, that MacBook’s fully cooked. Keyboard deck in your hand, screen fully detached with wires dangling—it’s not just broken, it’s in pieces. Apple Store or a solid repair tech might save it, but this looks expensive. What happened?
C_MURRAY♑️ (@CMURRAY68196784) reported 20 minutes ago
After upgrading to the latest MacOS, my MacBook Pro became incredibly slow. I tried various restarting techniques and cleaning options, but nothing seemed to help.I decided to take my MacBook Pro to a nearby Apple store for diagnosis.
🥝Kiwi 🐾 (@Kiwipuppo) reported 21 minutes ago
@Techn0Fox Android for me. Imo apple software is extremely watered down, and I don't want my phone telling me I can't download or change something. I don't wanna drive an hour to the closest apple store to get my wallet cleaned for basic hiccups. Poor business practices.
🌏♡‹𝟹ン김채원⌗. . . .!💒 (@Chuuwies_) reported 23 minutes ago
@HiTVofficial The app is not working there isn’t the glory revenge for others and others kdramas and the app it’s not on Apple Store it’s been 2 weeks that is not working pls fix it I want to watch the glory 😰
Bill Daily (@MutnHeadDigest) reported 26 minutes ago
@coinbureau NO WAY! More scaminess in the digitized DPRK infiltrated OTC/BB Pinksheet griftcoin world. Don't believe it folks go grab your hardware wallet today, and update the app in the Apple store, right on the verge of mass adoption. I don't think we need to wait for quantum for trouble.
Brajeshwar (@brajeshwar) reported 27 minutes ago
@vladgeorgescu iPhone 6 (or was it 6S) from India (no eSIM yet). SIM was stuck › took the phone to the Apple Store at Regent Street, London › gave new replacement, no questions asked. I was told that even if the SIM was removed, the phone might have future issues, so I was given a new phone.
Yash Thakrar (@yashthakrar1996) reported 28 minutes ago
Apple Store Down Ahead of Yellow iPhone 14 and iPhone 14 Plus Pre-Orders
Bella Noches ♍️ (@beautynbullshit) reported 28 minutes ago
Why it cost $170 for me to fix my phone at this Apple Store? 😫
David Prentice (@DavidPrenticeJr) reported 29 minutes ago
@athcanft @landonaritchie I’ve applied to the Apple Store to do the developer stuff. I have some apps that are web based but conversions are pretty terrible. I guess the secret sauce is to wrap into an app and do *** and run ads?
Noëlla Kondo (@noellakondo) reported 33 minutes ago
My AirPods were not working as well as they did when I first got them and I’m so glad I brought them into the Apple Store because I got a brand new pair under my limited warranty!!!
Hurricane Radio Detroit (@HurricaneRadioD) reported 37 minutes ago
Kiwi - Throw Down (Latin Freestyle Mix) is streaming now on #HURRICANERADIODETROIT. Download the app from the Apple Store or Google Play Store if you haven't already. #PASALAPALABRA
Brother Bear (@BrotherBears85) reported 41 minutes ago
@Ledger Please focus on the Ledger Live issue on @Apple store.
Murica Enjoyer (@Muricaenjoyer) reported 47 minutes ago
@SimardPete @GarrettPetersen Apple Store guy made me feel like a dumbass when I said I needed a new phone because the charging port was broken, and he just gave it a dental cleaning and handed it back working great 30 seconds later.
SailorMars (@d_kittyart) reported 51 minutes ago
EVERY single Apple Store the workers should unionize, can’t close them all ******* down right?
Farrah (@fafou) reported 54 minutes ago
@311DCgov : please fix the DC311 App in the Apple Store. It used to work great and that meant the city was responsive. Now it’s trash and the city isn’t responsive. @MayorBowser : please help!
Paddy (@Dabatsau) reported 60 minutes ago
@Eyaaaad I can take my iPhone to an apple store and have them replace the battery for ~140 USD, while I do the rest of my shopping, they take all the risk and I get my battery replaced without issue.
Emily K Rella (@emilykrella) reported 60 minutes ago
my tit fell out at the apple store by accident and they still made me pay full price for a repair. down horrifically.
Certified Ethical Stacker💵 (@BTHxTim) reported 60 minutes ago
@JustAFamilyMan_ Security on its last leg😭 . The apple store closing down in Towson a big L tho.