Apple Store

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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.

Problems in the last 24 hours

The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Apple Store Outage Chart 01/16/2026 22:10

At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Apple Store users through our website.

  1. Website Down (54%)

    Website Down (54%)

  2. Errors (33%)

    Errors (33%)

  3. Sign in (13%)

    Sign in (13%)

Live Outage Map

The most recent Apple Store outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
EcuadorMachala Errors
United StatesHyattsville Errors
BrazilJoão Pessoa Errors
United StatesThe Bronx Errors
IndiaPune Website Down
FranceSoisy-sous-Montmorency Website Down
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

  • 1Adhughes Tony Hughes (@1Adhughes) reported

    @SameerS76419079 Why not decide for yourself? Or did you tweet in the hope @madebygoogle would reply? Why not let customer service sway your decision? See how you are treated in an Apple store when you have a problem and compare that to a Google store... oh wait!!

  • KadyLio Katie Lio 🐈🐶🐈 (@KadyLio) reported

    Apple store online specialist booking service is down, yeah? It’s not just me?

  • DavieC726 Dave (@DavieC726) reported

    Im gonna watch She Hulk in the parking lot of the Apple Store tomorrow as I wait for them to fix my cracked screen.

  • liliisokay Lili (@liliisokay) reported

    My phone was purchased at an Apple store, so I’ve had no problems. But my mom’s phone, which has been fully paid off, is locked until they decide to unlock it. We’ve been on and off the phone with @TMobileHelp for more than 24hrs now and nothing has changed.

  • keen8306 Keen8306 (@keen8306) reported

    @Edgar_alen_bro iPhone 6. It was given to me with a broken screen. I replaced the screen with the help of Ifixit. One of the screws fell out, so I may have over tightened it or didn't tighten it enough. I'm heading to the Apple store tomorrow.

  • seahawkfan12man About991Ninjas (@seahawkfan12man) reported

    @RonFilipkowski There's not much of a point. Truth Social will lose it's Apple Store cert when iOS 16 releases so the only way for any of these morons to get it would be sideloading or going directly to the website and that will cut down use by a massive amount.

  • Steveoctv S T E V E O C T V (@Steveoctv) reported

    @Morpheusresist Rumble needs to fix their app on the Apple store..can’t download it in Asia 💨👎🏽

  • NireBryce Nire Bryce (@NireBryce) reported

    hey I have an ipad pro (2021) that won't boot and I'm about to be out for a few days on the road, does anyone know how to fix this that's worked? iTunes doesn't recognize it, the volume button power button combo doesn't work, and it'll probably be a few days before apple store

  • AguirreLiive ERRIUGA© (@AguirreLiive) reported

    0 down on a new phone from the apple store 👀👀 But why am I still stressed about getting it

  • CMDR_Nova CMDR Nova (@CMDR_Nova) reported

    i dropped my iphone 3 times today and the only thing protecting it is a screen protector and a silicone case from the apple store and i'm amazed how strong these things are, no scratches, no problems it was dropped onto concrete flooring

  • donwill Donwill (@donwill) reported

    the T key on my 2016 MBP keeps popping out and it's making me really sad. can i just buy new keys and fix it or do i need to surrender my entire livelihood to the apple store and sit in silence while they take weeks to fix it? help. seriously.

  • legalsocialite . (@legalsocialite) reported

    I’m at the Apple store if these people tell me the screen of my brand new MacBook PRO is indeed broken.. I’ll start a gofundme I actually cannot

  • NUFC_Forever1 𝙅𝙪𝙣𝙞𝙤𝙧 🇺🇸🇪🇹 (@NUFC_Forever1) reported

    @goal Today I was at the Apple Store when I saw that a lot of phones were broken. When I looked around I saw none other than Pristiano Penaldo smashing all the phones. He said he was mad because he ghosted vs a relegation team. Shame on you Penaldo!

  • zeeshan_barki zeeshan khan burki (@zeeshan_barki) reported

    @tim_cook Please open an official Apple store here in pakistan we are facing lots of trouble in terms of purchases & all 🙏🏼

  • blacksnatchhh Demi | 1312 (@blacksnatchhh) reported

    Only to have the phone person tell me I do have to wait for an Apple Store appointment and go into the store. So much time lost. I just don’t understand how such a massive glitch in Monterey was overlooked.

  • BronwynAnn Bronwyn Harris, One Outspoken Educator (@BronwynAnn) reported

    New question: ipad charging port (I think) not working. I can get a sooner appt with a non-apple store, which is much more convenient for me... but should I got to apple store?

  • jatgilbert James Gilbert (@jatgilbert) reported

    @marketanner @Apple 100% @Apple is in full extortion mode these days. I got my prostate checked the other day, felt less violated doing that then I do walking into an apple store these days. Prostate is normal, apple studio display has picked up has a new problem.

  • shaboom Molly Gordon (@shaboom) reported

    @BronwynAnn Oh. I feel this one. If you can find reviews for the non-Apple store for similar problems, that might help you decide.

  • jess_e jess ⭐️ (@jess_e) reported

    Had an issue with my iPhone being unresponsive, then contacted support a week ago to get it fixed, they told me to go to Best Buy or an Apple store to get it checked out. So went to a Best Buy store that night. They said that @Apple took away all their parts and can’t help me.

  • Honest_ManUtd WonestBottlelona_Fan and 99 others 🍞 (@Honest_ManUtd) reported

    @FabrizioRomano Today I was at the Apple Store when I saw that a lot of phones were broken. When I looked around I saw none other than Pristiano Penaldo smashing all the phones. He said he was mad because he ghosted vs a relegation team. Shame on you Penaldo!

  • bippisadd Capricorn but neva Cappin’ (@bippisadd) reported

    @Apple And when I went to your Apple Store in Richmond Virginia, there was least two people with the same issue with the AirPods pros and we bought them around the same time the summer of 2021

  • Honest_ManUtd WonestBottlelona_Fan and 99 others 🍞 (@Honest_ManUtd) reported

    @dracomufcb @CFC_MQ @FabrizioRomano Today I was at the Apple Store when I saw that a lot of phones were broken. When I looked around I saw none other than Pristiano Penaldo smashing all the phones. He said he was mad because he ghosted vs a relegation team. Shame on you Penaldo!

  • KrystinJai Shaquan Sister, Sabuda (@KrystinJai) reported

    Two apple store appointments in one week. I’m skipping lunch for a phone that don’t work! Fix it! I’m starving.

  • Alexgreenuklnd Alessandro Borrelli (@Alexgreenuklnd) reported

    @belkin 2 times screen protector replaced at the Apple store because air bubbles, a third-time same problem Apple refused to replace it. Contacted customer service for a refund and they refused to. What’s the difference between your screen protector and the one made in china?

  • oguzdumanoglu Oğuz Dumanoğlu (@oguzdumanoglu) reported

    The genius asked me to accept it this way, otherwise they can’t do much. I called Apple Support, they told the same thing. “It is just a cosmetic issue”, so they can’t do anything else. I traveled 1200 km only for taking my Mac to Apple Store Service in İstanbul. Waited 2 weeks.

  • BronwynAnn Bronwyn Harris, One Outspoken Educator (@BronwynAnn) reported

    My ipad won't charge (and it is not the cable or the charger; I've tried multiple of each). Please tell me this will be an easy fix for the apple store to fix?

  • 2rok 2rok (@2rok) reported

    I took in my MacBook Pro today to three Apple Store bc I was that desperate. Nothing wrong it at all, keeps shutting down probably bc it's an old old piece of ****, couldn't argue w/that. Looked at a few more. That Mac Studio

  • cr1ccket cris (@cr1ccket) reported

    Y’all I brought my phone to get a new battery at the Apple store and they said that some charging cables are broken so they couldn’t replace the batter. When I got home bro the FACE ID camera doesn’t work anymore. Smh 😤

  • LFCMike_ Mike (@LFCMike_) reported

    @FabrizioRomano Today I was at the Apple Store when I saw that a lot of phones were broken. When I looked around I saw none other than Pristiano Penaldo smashing all the phones. He said he was mad because he ghosted vs a relegation team. Shame on you Penaldo!

  • prettystar424 Star in Hollywood (@prettystar424) reported

    My iMessage has been down 2 days and Apple store doesn’t know how to fix it 😫