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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
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Website Down (53%)
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Errors (33%)
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Sign in (13%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Pittston |
Website Down | |
 Bishops Stortford |
Sign in | |
| Miami |
Website Down | |
 North Vancouver |
Errors | |
| Boston |
Website Down | |
| Fort Collins |
Website Down |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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Nick
(@Nick54115992) reported
@Drnksinatra @migui9909 @Vitor_03santos So is it an update issue on apples end that makes the Apple Store status say preparing for shipment?
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cam ⚾️ BRASSIC 4
(@jermaz985) reported
prrrrrrobably gonna be inactive for a while haha my phone's touchscreen is unresponsive again. i just paid $200 to get it fixed not even that long ago and now the same issue is back. i knew it was a scam i should have just gone to the apple store
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David.png
(@poucoapaulativo) reported
@twinklietae Hum. So maybe is a hardware problem. Do you have an Apple Store near, or an authorized store?
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Dadger says BLM
(@thatbadgerad) reported
@marcan42 This has been pretty much my experience with Apple Store service. Sometimes they’re slow on the uptake, but usually I walk away with a new device even if the problem was minor. One time a wobbly volume switch got me a brand new iPad Air.
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Wenwei
(@_wenwei_) reported
@mehgcap Took my phone to the Apple Store, clunked it down, and asked them to just help me deal with it because I really have so much time to ruin my phone. They told me that someone sold me a defective device… Great…
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Nick
(@Nick54115992) reported
@Effrin_ @heldyourpride How come it still says preparing for shipment if it already shipped? Apple Store update issue?
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Greavsie 💙
(@GreavsieE17) reported
@spenley If he hasn't already tried this I'd book at appointment at an Apple Store for them to look at the powering up issue. Should fixable for a lot less than £600.
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Inspector Morose 小麦 🇬🇧🇪🇺🇨🇳🇺🇦
(@InspectorMorose) reported
@RosemaryOrchard In January 2020 I went into the Apple Store in Bath for a new lightning cable, but walked out with a shiny new 11 Pro Max, as part of the Apple Upgrade Programme. So with my annual phone upgrade being Dec/Jan, by the time I upgrade, supply levels have calmed down a bit!
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Jegging Jamal
(@OkSoMik) reported
This lady in the Apple Store saying they gotta send my whole *** computer away for 5-7 business days to fix one arrow key. The way I’m finna glue this ***** back on…
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Ethan McDonald
(@imethanmcdonald) reported
@Lochayyyy @isiosstable Go to an Apple Store and they would be able to fix a hacked iPhone in most cases.
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frederick johnson
(@pocketpassing) reported
please close down the @apple store at eaton centre
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Whoa
(@whyam_ihere__) reported
@lovinglf @IrishAmerican27 He’s rich he can drive right down to the Apple Store and buy 10 more
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Sydney Louw Butler
(@GendoWasRight) reported
@DamienLavizzo It's definitely going to be better on the iPad, but the phone version also has controller support. Only problems is it's 5x more expensive on the Apple Store lol
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Hector Martin
(@marcan42) reported
Apple Store repair appointment at 3PM. Let's see if they can fix it same day or not :)
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Sana⁷ ~ 35.4K
(@sana_shiya) reported
@TheInklings13 my tablet, but now I'm using it on my phone too. I'd recommend downloading epub version to import, because the pages are set in PDFs and it often causes problems to read on a small screen. It's for Android so I don't know if the app is available on the Apple Store if you (2)
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🌜
(@yemba_143) reported
Cousins in yemen be asking me to bring them computers & iphones with me to yemen haha like okay ill just go buy the entire apple store really quick no problem
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Elizabeth Larson
(@MrsElizabethL) reported
@angelajulius74 @ATT Usually they offer a trade in program, you can check on the Apple Store app. I traded in from my AT&T provided phone at one point but it was a few years ago now. Now I can update every year with no issues!
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RGAP Creative
(@RgapCreative) reported
It's been two months since any major #Minecraft development on #washingtonhasfallen. In July we recoded and redesigned three missions. Yesterday and this morning during test play, we found some major non-working areas in the Apple Store mission. Took 7 hours to fix. But it works.
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Tori Wells
(@iamtoriwells) reported
Ima have to buckle down and go to the Apple Store bc this don’t make no sense. The fact that my phone keeps running hot every time I pick it up to use it is bananas! Not only that, my battery keeps draining.
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Mona
(@puraavidaaa_) reported
I literally spent 4hrs on the phone w/ apple just for them to damage my phone even more, fix it enough to where I can get into my phone, BUT the original problem is still there, all for them to be like yeah sis you gotta go into a Apple Store😡 I SAID THAT 4 REPRESENTATIVES AGO🤬
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Alex Frigino
(@probodyworkdev) reported
@Apple imagine one forgets login to apple store. Gets to logi with iphone code. Is asked to create a new password. Here, why not have ios suggest secure password? Ty.
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Sofía
(@SofiaaOlivera) reported
@Apple Hi! My name is Sofía. I bought an iPhone 13 pro in October 2021 on Apple Store Torino, and the autofocus failed. I took it to fix, first they changed the camera, the problem continued, then they did a reset at Apple Store Barcelona and it still kept failing,
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🌈 🔶christian martin 🇪🇺 🇺🇦
(@CAdamMartin) reported
@carolinegrayso1 @tim_cook Exactly same thing happened to me yesterday - opened laptop to cracked screen - Apple store says I must have dropped it or shut something on it! I hadn't! Searching internet lo & behold identical screen cracks reported by 100s of people!!! But apple want £600 to fix their fault!
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candicesuccess
(@candicesuccess) reported
So @Apple all of a sudden my Face ID is “dangerous” and needs an expert in a apple store to fix it??? Just as you drop a new phone 📱 🧐#somethingisoffhere
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JC
(@jcandthecryptos) reported
Long Story, but having to work at a mall today. Tip if you ever find yourself with this same terrible fate: The @Apple store wifi is 🔥.
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Sabrina
(@TheSabrinaMan) reported
Had a really terrible experience at Festival Walk's Apple Store. Yikes. Never going back there.
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Werewolf Boyfriend🐺 ➡️ MFF
(@LyellDaWoof) reported
@_RowdyPup_ That's actually something that falls under the scope of repair. It's definitely not functioning properly. Had to drive a friend for their SE screen issue just like this recently to the apple store!
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sammi ♡ joseph
(@madformunson) reported
@Cristin28585107 I've got an appointment tomorrow at the apple store. Mine is so slow too! I can't scroll, swipe or text :(
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gumby thot
(@katiedotjpeg) reported
starting this retrograde off STRONG with a computer issue that no one at the apple store had ever seen before
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Yourpanorama.ch
(@francopfaller) reported
The Apple Store broke my computer during a simple battery change. I am weeks without a computer, no end in sight while they try to fix it. Providing a replacement while I wait seems impossible. Weeks without a computer for a self employed photographer is a killer @Apple