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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
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Website Down (55%)
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Errors (32%)
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Sign in (13%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 João Pessoa |
Errors | |
 The Bronx |
Errors | |
 Pune |
Website Down | |
 Soisy-sous-Montmorency |
Website Down | |
 Essen |
Sign in | |
| Atlanta |
Website Down |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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みあ
(@dmiarzl) reported
my airpods is having problem since last night and i cant sleep bcs of that and what is worst is i cannot go to any authorized apple store sbb the nearest one is in alor setar 😭😭😭😭
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DeepDish_
(@DeepDish_) reported
@jackbutcher Tragic witnessing a hearing challenged elderly man with note pad in hand adamantly having Apple store concierge address this issue. I knew exactly what he was referencing. Would have been great to be able to block /en masse/.
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Praful Raj
(@rajpraful1661) reported
@Apple I purchased MacBook Pro in mid-September 2020. Approximately two months (I don't remember exactly), it started troubling me by getting heated for no reason. Following this, I visited the apple store for repair twice, and still, the problem exists.
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Nishi
(@Nishi59696719) reported
I purchased iPhone 12 for 85,000 INR from Apple store India. But unfortunately the device delivered was faulty, upon iPhone set up I found multiple application flaws in the IPhone12.I reported the issues to the tech support team and they were helpless in resolving the issue.2/6
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TheRealZyniya.Dior💛
(@Zyniya_Dior) reported
@snapchatsupport I can’t even make another account that’s crazy. I went to Apple again. So many people have went to the Apple store. Apple is gonna comment on it next Ik it. This is becoming a big problem on tiktok.
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Steve Temple
(@Steve_Gibe) reported
Took my iPhone 11 Pro to Apple store to fix cracked back. It’s £519 to get a complete replacement! These “old” models are difficult to repair apparently but they’ve sorted it on iPhone 12. It’s one generation ago it’s not an “old” model. I did not walk in with an iPhone 2
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🤖
(@nate_arodriguez) reported
And not the apple store lol I hate making scheduled visits and all that just fix my **** now 🙃
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me again
(@quinncoherent) reported
@AsherHBaron there’s a hardware issue with a lot of them. bring them into the apple store for testing and they’ll replace them for free if it fails
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Rare Boy
(@Rare_BoyYT) reported
I spent two hours at the apple store to “fix” my navigation system, the guy goes “that’s should fix all of your problems”. I get in my car annnnddd it still doesn’t work. You don’t know how PISSED I am right now. I wouldn’t be mad if they fixed it but 2 hours for nothing to work!
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ELI 🍊
(@hellosunnycore) reported
@liadoodles problem is I couldn't make it to respond at all to even get it into recovery mode! but the apple store in my area had an opening so I'm hoping they can work some magic 🥺
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Ignis, Aspiring to Aspire.
(@EtIgnis) reported
@cigarsandlegs Oh they can be broken too. You'll have no official support or recourse if the device bricks from a dodgy non-apple store app. But anything can be broken, humans are weird like that. Tell them it's impossible and they'll risk killing themselves to prove otherwise.
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Rich T
(@wittman98) reported
@NobodyPet @Feisty_Ginger_6 Having a similar issue here with an old iPhone. Did the Apple Store have any suggestions?
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Nasser Alwehaidah
(@BoBaders) reported
It used to be one minute experience to get broken Apple EarPods replaced in Apple Store. Now you have to wait and answer all these questions. Thank you @AngelaAhrendts for ruining Apple Store. @tim_cook needs to fix @Apple broken in store Genius experience.
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shaneparis
(@parishalifax) reported
@nlynch @realfatapollo @EastlinkSupport Can't log into work server / Cannot connect to EA sports / bell fibe tv not working / no apps loading from apple store to be able to download /
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Jack Lang
(@LangsFeed) reported
also love how everyone at the genius bar of an apple store is a millenial with the computer hardware knowledge of a 16 year old who watches LTT so if you take your computer in to be fixed there's a 90% chance they won't be able to fix it and will tell you to just buy a new one
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Mari | 🩸
(@Luvmazeyg) reported
Bc I’m thinking it might need to be updated but I remember a professor of mine saying that it messes up with zoom idk I just want to try and fix it before I have to take it to the Apple store or the little computer repair store near my house
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𝚋𝚍𝚞𝚋𝚜.
(@tballdadben) reported
How exactly does it make sense for @AppleSupport to quote $181 to fix my AirPods 2 (for technical problems, not accidental) when new ones cost $159 on the Apple Store?
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Said
(@said_sotelo) reported
@XAANTAL2 @NianticHelp I have the same issue still banned in my account I use the origina app from the apple store
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Kiyomi
(@Kiyobeach) reported
@Apple Wow - I'm a loyal customer since the iPhone first came out and now the Apple store at Barton Creek has flagged me because they gave me two broken replacement phones in a row. I'm being punished for terrible customer service and bad products given to me. So frustrated!
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Louie Mantia, Jr.
(@Mantia) reported
The way Apple does repairs now is so bad. I’m not excited to go into an Apple store and them tell me they have to send it away for a few days and me be without a laptop again. It’s brand new. Wipe it, go repair it, let me walk out with a new one. Fix it on your own time.
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Vanessa Y
(@VanessaY999) reported
and I confirmed this should be fine with the staff at the Apple store. But after 3 days of the repair, my display got the same issue again so I went to the Genius Bar again and they told me they found a water damage in my phone so there’s nothing they can do
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Dani
(@Dani_gibs) reported
@ the man in the apple store who gave me a completely brand new phone for the price of a screen fix cos there was just too much wrong with it 🥰 we love u
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OptionsPlay
(@OptionsPlay) reported
@aggus970 Liquidity is misunderstood. Liquidity is almost never the issue, it's the price that you want. Change your price and you'll find plenty of it. It's kinda like walking into an Apple store and ask to pay $950 for a $1000 iPhone and then saying that there isn't enough liquidity...
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Vaccinated Tesco Baklava 💉💉(Becki)
(@igirisujinbeh) reported
Cycling back down to the apple store again later (when I thought it was be cooler but NOPE) and I’m gonna have to get another bubble or ice cream. Whichever I come across first
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Jim T.
(@Jtoth28959236) reported
@KLouie70 @JonahofNinevah I have never owned an apple product, mostly because those that I know have the same customer service issues you must have had visiting an apple store.
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Nancy Jean
(@njean416) reported
@ProjectLincoln @AVindman Seems that the podcast is not available in Canada. Too bad. I was able to listen to your small attached clip, but get error messages every time I try to access the podcast in the apple store. Sigh.
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Holly 🤠 | LATIFI P7
(@lentaholly) reported
@madearunforit take it to your nearest apple store, they should fix it or replace it for free
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Nina Silk
(@nina_silk) reported
@mcmillen It was amazingly reasonable. I find it difficult to go from years on android to iPhone. But I like the idea that if I have a problem I can bring it to the Apple store. Also, as I said in another comment, pixel 5 did not recognize my fingers. The Apple did. That’s basic.
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OptionsPlay
(@OptionsPlay) reported
If you walk into an Apple store and offer $950 for a $1,000 phone and no one takes you up on your offer, you can't just blame it on a lack of liquidity. It's the same with your options orders, liquidity is almost never the issue, revisit your price! #OptionsTrading
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𝓓 𝓲 𝓝 𝓾
(@dinesh_mega007) reported
Was reporting this issue since 1 year and apple support was a bit dodgy. Even went to apple store twice and did hard reset the iPad twice. Still the issue persists. @Apple @LeakerApple @AppleSupport