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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
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Website Down (48%)
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Errors (32%)
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Sign in (20%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Hamburg |
Errors | |
 Dallas |
Sign in | |
| Chicago |
Sign in | |
 Sofia |
Website Down | |
| Wetumpka |
Website Down | |
 Mont-Royal |
Website Down |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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bean🐸 | forever alexie stan
(@starvedbean) reported
can i exchange my phone at the apple store if it’s broken lol
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Noah Evans 🇺🇦
(@ThisIsNoahEvans) reported
Apple is doing this to be able to go into court & up against governments and say “Hey look! People can repair their own devices!” They are not doing this to be the good guys, allowing every consumer to fix their own device. From a business perspective - why kill the Apple Store?
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H$
(@hiihanan) reported
The apple store in short pump is terrible
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Manny Planchart Araujo
(@PlanchartManny2) reported
And it’s Gorrila Glass and build can take a beating. This 13 has feel from sitting position countless times, not a scratch with the plastic cover sold at the Apple Store app…looking down at You Sir, Steve Jobs must be so damned proud!
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𝟗𝟏𝟏
(@NamasteBitchies) reported
@ilagamedrekcab Must be an issue somewhere, I would say try to go to the Apple Store, but yeah 🤡
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Chris
(@chrispybarnhart) reported
@linusgsebastian Not a mom, but when I had an iPhone 4 who’s 30pin charger port died, I took it to an Apple store (without Applecare) and just handed me a new phone when they confirmed the port was broken, within a year of having it. I get that was years and years ago, but that was my experience
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ocean ✿
(@YEJlSWlFE) reported
@jade1izabeth i swear i’ve seen someone had this problem before and i think u can go to the apple store or something and they have to reset ur phone in some way to fix it idk maybe i’m just going crazy
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Icy Sprinkle🍦PNGTuber
(@Icy_Sprinkle) reported
@blixemnight As far as I know (I am not an apple user), this is a software update issue. The problem has been happening for more than 5 years. Anyway the best advise I can give you is to go to an apple store and to ask them to fix it (or probably they will give you a new one).
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james
(@jjudgephoto) reported
@TheRugbyPaper @Terracetiger Had the same issue here. My subscription just renewed on Apple Store and today I’ve been logged out, cannot ‘restore purchases’ and email isn’t registered?
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greyfu
(@GREY_FU) reported
@linusgsebastian I have walked into an apple store with an out of warranty broken iphone5 and left an hour later with a refurb without any hassle or questions. I recognise that this is very likely in the minority (and by the version happened some years ago) but it does happen. - Not a Mom.
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Enragés
(@SecessioPlebiss) reported
@JohnathonWillow @EnbiRyan @BillKristol You’re right, they didn’t burn down the Apple store throughly enough.
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Joe
(@joesummer100) reported
@TheRugbyPaper @Terracetiger Had the same issue. Any resolution to this? App can’t be downloaded from apple store anymore.
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miggy
(@EYAACWARRIOR) reported
How I go to the Apple store to see if they can fix a foggy front camera and now my phone won’t stop restarting. Apple sucks
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Jake Aufderheide
(@jakeaufderheide) reported
@luke_pighetti Never bought apple care. My first macbook was an air from ~2011, only problem I had in 7 years was a broken 'H' key that they replaced for free at the Apple store. My MBP had a speaker problem within the first year and warranty covered it. No issues since.
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mel 🍂
(@frogtans) reported
the people at the apple store had to fix my computer and they took my ******* cooky sticker off i’m going to cry
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Robert Dawson
(@rdawson777) reported
@Apple I find it most ridiculous that you updates give problems, online support doesn’t work. I have to bring the machine into an @Apple store and pay for something that was caused by @Apple. Conspiratorially one would think it’s done deliberately to generate more revenue!
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💗 Jozzy 💗
(@MiIesMalibu) reported
On my iPad bc phones not working again. My phone carrier thinks it’s an internal issue bc everything checked out ok on their diagnostics tests. So unfortunately I have to deal with this mess for a whole week until I can maybe go to the apple store :( I’m overwhelmed & frustrated
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Roz McMullan
(@RozMcmullan) reported
@RevRichardColes If all else fails book the Genius Bar in regent st Apple store just down the road from the beeb. The youngsters there will fix it for you in the shake of a lambs tail. Bet you won’t remember how they did it though.
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ML
(@ml_fahad1) reported
@snapchatsupport Your evaluation in the Apple Store is dropping strongly and so far you have not solved the problem
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Danny
(@dekaywood) reported
@ChampPR Never forget he ordered a curfew after an Apple Store got vandalized yet refused to issue a stay at home order for a pandemic.
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goblin (BEAN ARC)
(@goblingrlgaming) reported
anyone who is waiting on a commission from me: luckily sandman is the best and was going to the apple store anyway, so he's taking my pencil in to either fix or replace it! so art will be delayed, but thankfully not by much
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ChefDaddy
(@jeffchandler55) reported
@Save_the_Poors @RossSchumann @GeorgeTakei You are brainwashed. Oil companies aren't the problem, government policy is. If you believe that, you should be at the apple store, grocery store, car companies, etc etc picketing everyday.
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mishegoss
(@invvallid) reported
My personal hell would definitely be trying to walk down the stairs at the Apple store on Boylston Street while super high
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🇺🇦 Pablo McFluffington 🇺🇦
(@Mrgw98) reported
@linusgsebastian I've been in an Apple store when this exact situation happens and it does not go down that way.
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🇨🇦Paul Beaudry🇨🇦
(@paul_beaudry) reported
@CAAManitoba hi, you need to talk to your partner @Shell_Canada . Their app is forgetting people’s CAA numbers causing people to miss out on the 3cent promo. There are multiple poor reviews in the Apple store indicating this is not a single user issue but an app issue. Thanks.
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chisom
(@obryvnt) reported
@BillieAfro Lol it’s how it is, had the same problem in 2018, before I switched to U.S apple store permanently. Dem go just Dey commot money from your account anyhow. Don’t know why it’s like that in naija.
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Naomi Parry Duncan
(@drnaomi) reported
Bloody iPhone port has broken. Is this an easy fix? (I live far from an Apple store)
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Angela Sandridge
(@AngelaSandridg1) reported
Have blacks ruined the Apple store yet. I have you down for cellphones in the warehouse
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💗 Jozzy 💗
(@MiIesMalibu) reported
How am I gonna deal having no phone for a week? I can’t deal with this tedious issue for a whole week but my apple store is over an hour away so I have no time to go any sooner 😥😥😥😥 typing on my iPad is so annoying omg y’all definitely won’t be seeing me here…
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Fenris (666 Club Member #82)
(@FenrisUlfrSR) reported
@linusgsebastian They did fix a massively dented and cracked screen iPad for me for free once for free. Thing was like 3 years old with no AppleCare and it bricked on an update. Guy on the phone put it through and told me to take it to my nearest apple store and they just swapped it out