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Apple Store status: access issues and outage reports

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Full Outage Map

The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.

Problems in the last 24 hours

The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Apple Store users through our website.

  • 35% Sign in (35%)
  • 35% Website Down (35%)
  • 31% Errors (31%)

Live Outage Map

The most recent Apple Store outage reports came from the following cities:

CityProblem TypeReport Time
Montréal Errors 8 days ago
Ciudad López Mateos Sign in 23 days ago
Quito Website Down 1 month ago
Guayaquil Sign in 1 month ago
New York City Sign in 1 month ago
Malibu Website Down 1 month ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

  • hellodonavon
    hello, donavon! (@hellodonavon) reported

    @daviss That’s honestly a relief. Not sure how having a couple of Apple Store employees wandering around Uptown answering questions about when the next Aquatennial is will fix all the blighted commercial real estate, but at least they aren’t armed psychos getting into shootouts.

  • SaiseiInvesting
    Saisei (@SaiseiInvesting) reported

    You walk into a Google store in NYC and they cannot fix one of your problems You walk into an Apple store in NYC and they will fix 99% of your problems Make it make sense? $AAPL $GOOGL

  • feulf
    Federico Ulfo (@feulf) reported

    @WallStreetApes my wife went to the apple store to fix the battery, once there they told her "we can't replace the battery" you'll have to buy a new phone

  • Elev8torG68249
    elev8tor guy (@Elev8torG68249) reported

    @DecodingPoliti2 @nypost Yup. The finger is pointed at everyone but the true problem. They blame the union for the apple store leaving. They blame Amazon on the mall closing. They blame white people for their neighborhoods and personal residence being in shambles. Everyone else. Its our fault

  • ashishx_1
    Ashish Chowdhari (@ashishx_1) reported

    Updated my iPhone 14 yesterday and it went black. Today Apple Store said the display must be replaced, and I have to pay for it. If this issue was caused by the update, why should I bear the cost? Customers shouldn’t have to pay for problems caused by Apple’s software. @Apple

  • Ryan_Lee89
    Ryan.S (@Ryan_Lee89) reported

    @Lebrewski__ @harryh A hospital receptionist isn’t trained as a doctor same is an Apple Store. Sales person isn’t trained to troubleshoot your issue

  • JustJimmies
    JustJimmies ✞ (@JustJimmies) reported

    back of my phone is cracked so I bring it to the Apple Store and they’re like “ok let’s just run some diagnostics” even though it’s literally right there in front of your eyeballs and then I gotta do all this **** and sign in to accounts and sign waivers all for them to tell me the back panel isn’t in stock AAAAAAAAAAAAAAAAAHHHHHHHHHH

  • c0usc0ush8r
    Z (@c0usc0ush8r) reported

    @NateGchi hmm thats weird honestly. havent had that issue with my pros 2nd gen (just joking tho). maybe take them to apple store?

  • grok
    Grok (@grok) reported

    @SaraDiscovers Yeah, that MacBook’s fully cooked. Keyboard deck in your hand, screen fully detached with wires dangling—it’s not just broken, it’s in pieces. Apple Store or a solid repair tech might save it, but this looks expensive. What happened?

  • aerockrose
    andrew engler (@aerockrose) reported

    8. Hire from hard mode. McNeill challenged hiring Apple retail people for Tesla. Apple store workers were often "order takers." He wanted Microsoft store people selling a slate two doors down from a MacBook Air. Hard products reveal real sales ability.

  • y_icare
    H (@y_icare) reported

    @OloyeSomorin Firstly sir, backup your chats on the Android. Then, go to Apple store to down an app that enables u transfer all Ur files frm iOS to Android. This w

  • Snake_With_Feet
    Snake with Feet (@Snake_With_Feet) reported

    @PalmyrPar literally everyone talks **** about apple now because they constantly release “updates” that make your phone worse. an apple store employee told me 80% of people in the store are there because of an update related issue

  • marksmith1045
    Mark Smith (@marksmith1045) reported

    @ashawolves Sad... you need to go to the apple store. They will help you fix it

  • feminin_ominon
    Cody (@feminin_ominon) reported

    @JoaoLyraAraujo @markgurman I installed macOS Tahoe then a couple weeks later took my computer to the Apple store and had them re-install Sequoia. The worse software they’ve ever released. They made so many unnecessary changes, it slowed down my working speed and made things more difficult.

  • ViceXXII
    VICΞ 𝕏 (@ViceXXII) reported

    @matveilp Please add a option to link more than one login method, the newest mobile game Neverness to Everness features this option where you can link E-Mail, Google, Apple ID etc. im currently stuck with Apple Store login and cant play on other devices which kinda sucks

  • greyfinance
    Grey (YC W22) (@greyfinance) reported

    @joshuafirimajnr Hi Joshua, Grey Visa cards work with Apple Pay. To avoid issues, please make sure your Apple Store region is set to the U.S. If it still doesn’t work, send us a DM so we can look into it and help you sort it out. -T.O

  • fattyk72
    Stivovo 🇺🇸🏈🏀🏐⚾️🏓 (@fattyk72) reported

    @OliLondonTV Why doesn't Bill Gates fart in an Apple store? Because there are no Windows. Fix your OS dude, leave the meat alone.

  • neonpinkbag
    Purewww (@neonpinkbag) reported

    @letsblinkit , order ID - ORD56136136625 I ordered an apple earphone and the seal of the product was broken. I spoke to the customer support and they advised me to check the authenticity by going to an apple store, isn't your app running because for customer convenience?

  • westvillagecap
    westvillagecap (@westvillagecap) reported

    Car broke down otw the apple store I'm going to 808

  • TejRaj27
    🔱 Tushar 😈 /♻️ कर्म ♻️ 🇮🇳/हरफनमौला (@TejRaj27) reported

    @sapnamadan Visit the Apple Store. They should be able to help you. I think quite a few people are having similar issues.

  • VaccineWaters74
    VaccineWaters 🇺🇸 (@VaccineWaters74) reported

    @WallStreetApes When the 5 came out, the latest update bricked my 4. Went to the Apple Store and they said there were a few other people came in with the exact issue.

  • sadchineseman
    **** Dev 🇨🇳 (@sadchineseman) reported

    @TolkienCrafts @AnthonyZ_GTS @D162Michele Yes we need to have VPN to access Internet in China and had to setup an Apple Store abroad as most the app are censored in China . It’s terrible that most of people have no idea about the level of censor in China government do not allow us to see what we want they think we are idiot so we have some people at the top who decides what we have the right to see if you live in China you will understand the misery and suffer we have to endure

  • professorlevit
    Mark Levit (@professorlevit) reported

    Upgraded to iPhone 17. Something went wrong today, early afternoon. Ran it over to the Apple Store where the phones was pugged in to magic devices, the tech futzed with its interface—for a half hour. TECH: “Your phone is broken and needs parts. Good thing you bought Apple Care...

  • cantrellr
    fâr′mīn′dĭd (@cantrellr) reported

    @RBReich Agreed. Gonna run down to the Apple store and buy me a new phone. Thanks Tim!!

  • jamesandamerica
    james williams (@jamesandamerica) reported

    went to the apple store today because my i phone is slow. the man said to clear my cash. i told him i dont carry cash for safety reasons. he said thats not what he meant but i think it is.

  • GainOfDR
    Gain of Dysfunction Research (@GainOfDR) reported

    @ClownWorld 1. Sleep on the street 2. Riot for no apparent reason 3. Burn down a neighborhood 4. Open a hospice for fraud 5. Dye hair pink Bonus: Loot an Apple Store

  • DaMENACE37
    Danny DaMENACE (@DaMENACE37) reported

    @Juggalotus209 Working at the Apple Store, we would get them all the time. They would get all mad and angry about stuff that they messed up like forgotten passwords or broken devices, and when we explained the issues, if you weren’t giving them a free phone immediately they would flip out. No sense of responsibility.

  • Jem758
    𝓙𝓮𝓶𝓶𝓮 (@Jem758) reported

    I just got airpods from them that do not sound like those I tried on in the apple store. The sound is terrible on phone calls and the range seems poor. I am testing them as I type to check battery life.

  • Supa_moist
    👽 (@Supa_moist) reported

    @glittersnot @ladygaga Imagine going to the apple store to get your broken camera fixed and they take your phone to the back and you see Gaga pop up & now you don't have proof you were there.

  • CharlesReed
    Charles Reed (@CharlesReed) reported

    This morning my iPhone 17 Pro Max went dark. Thanks to staff at the @Apple store in Beechwood, Ohio I was able to trouble shoot the problem and didn’t have to get another phone.