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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
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Website Down (40%)
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Errors (37%)
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Sign in (23%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Estelí |
Sign in | |
 Hamburg |
Errors | |
 Jaipur |
Errors | |
 Menomonie |
Errors | |
 Dundee |
Website Down | |
| St. Louis |
Errors |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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Ty Kuenen
(@Dickmatizer6) reported
@BenTheBettor When was the last time you turned it completely off. You must shut them down every so often. Had same issue, took to Apple store and they replaced it.
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dimestore cowgirl
(@throwanitback) reported
If I don’t send douchebag doug a formal receipt today he’s sending my laptop back to the Apple store unrepaired. I have explained what’s going on multiple times and he ignores me and will only email me to tell me he’s sending my computer back STILL BROKEN today 7/3
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Wyred
(@WyredMusic) reported
I went to the Apple store to get my iPad fixed, and they said “we don’t fix iPads here”
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José José enjoyer
(@josejosefanboy) reported
My mom took her phone to the Apple store cus she thought it easy broken cus they're was no sound, turns out it was on silent from the side button😭😭😭😭
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six ༺♥༻
(@sophkcal) reported
@candywinqs i’m pretty sure if ur airpod volume is low go to the apple store and they’ll replace something in it and they’ll be louder !! (idk if that’s the issue but if it’s not then fun fact i guess)
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r.d.g2050
(@DG2050) reported
@cruisertwo @DrEricDing This will never stop until it starts affecting capitalism again and that will take a seriously deadly mutation. When the apple store closes were in trouble, when the flights stop its already too late
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allison
(@allisonxpaige) reported
@fxded___ @Target I didn’t mean it was targets fault but it should’ve been checked though. You can take it to the Apple store and they fix it for free.
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Chapps
(@chapps) reported
@MrEdwardRueda @antmoose @CatacombSociety Oh. HA - well, I'd still say I tore it on the staircase (I imagined her doing it on the way back down - I destroyed my spine and my ACL just missing a step at the Covent Garden Apple store). There actually *have* been injuries at Lourdes. Slippery stairs!
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Rory Feerick
(@RoryFeerick1) reported
@JackMulhall92 @LincolnCity_FC @EqvvsMen Only problem with anyone partnering with the apple store is their name, don't think City want an official partner to be stormfront 😳😳
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quiz nose
(@quiz_OW) reported
@hishnash @Apple Can I go to an apple store, or apple run website, and purchase the OEM parts needed to replace the screen or port? If I ask who the part manufacturer is, will they tell me? That's a perfectly accurate problem that falls under the right to repair.
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Ali Alshamsi
(@PlanetJunkie) reported
I went to the Apple store in Dubai mall, the employees were really nice and actually agreed with Me on the issues I had with apple products like not being able to run Macos apps on iPad m1 Would love to go there again :D
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Kit
(@KitinProgress) reported
@UrsulaV If the Apple store can’t fix it you can sell it on eBay as something dramatic and artistic. Maybe the creation space of the award nominated book a wizards guide to defensive baking.
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Ajanaku The First 🐾
(@AjanakuJr) reported
@itzbasito It used to be available on apple store around 2015 I dont know why they took it down
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Sam Mather
(@abovoadmala) reported
Are all dc tech repair shops terrible or do I just have had judgment/luck? Two years ago the Carnegie library Apple store deleted all my photos instead of setting up my phone; now a laptop repair place is blowing past their self-imposed deadline
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Raven Harper
(@ravenjharper) reported
not the lady at the Apple store telling me i can pay $300 to fix my phone or pay $300 to buy a new one…
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Roberto Chibbaro
(@RChibbaro) reported
AirPods Story /2 I bought the AirPods at @AmazonIT. They say "no problem, we will repair it, free of charge as they are under legal guarantee". I'll never ever buy on Apple store anymore.
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Kingfisher & Wombat
(@UrsulaV) reported
Hopefully the Apple store can fix it up. I have resigned myself to an unproductive day.
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Gordon Thomas
(@gordoniow) reported
iPhone 11 Pro Max Face ID not working . Booked to get it checked in an Apple Store. Diagnostics run and everything is spot on except Face ID apparently the sensor needs replacing. I was told it’s not covered and I would need to pay £465 for a replacement phone ? Thoughts ?
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Roberto Chibbaro
(@RChibbaro) reported
@emiliopavia Sorry mate, same issue when i bought on Apple Store on Line. It’s a shame.
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Rachel Roland
(@rach_roland) reported
@applesupport mum’s new SE has been disconnecting on calls since she got it a few months ago. Calls disrupt/cut out constantly. We visited Apple Store in CG, were told there was nothing wrong that they could see, did a full reset and were told to return if the problem persisted.
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GarPhaN95 (Open For Commissions)
(@garphan95) reported
@JoeCWolf If it’s under warranty why not try the apple store I had a problem with my iPad and they replaced it without trouble
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Jess Lilley 💾
(@lilleyjuice) reported
@FScottNorman I went to an apple store and they wouldn’t fix my computer because it was more than five years old so considered ‘vintage’.
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Andrew Corcoran
(@AndrewSCork) reported
@NescoTouch @JasonAten I took mine to the apple store to have them document it and suggest a fix. They said they could send it to apple to fix which could take a couple weeks… and one of the geniuses was able to escalate and get them to swap out my computer. It was only about 45 days old.
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celina 🌹
(@_consoomer) reported
brother is asking me if I could brave the apple store for him only because he needs to go to the south to fix stuff before lockdown PERO I AM SO WEAK FOR THE NEW IMAC 😭😭 I just might do some damage
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ᴛᴇᴅᴅʏ 🦖
(@keepitcozee) reported
It’s crazy how reality manifests in our dreams. In my dream I really took my phone to the Apple store bc I thought it was broken bc it wouldn’t stop ringing whole time my alarm going off in reality.
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Brie
(@brie_gilmore) reported
@MC_OatMilk Take it to an apple store. Sounds like a hardware issue that they should have to fix for free. My screen stopped working (not because of a drop) and they replaced it for free
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Kingfisher & Wombat
(@UrsulaV) reported
@MorgynLin @DarlingRakasa Oh no, it should be fixable! Problem is that A) not covered for accidental breakage and B) the Apple store isn’t a repair shop. They literally don’t have the parts/machinery/techs on staff. It’s a sales floor, not a mechanic.
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Christopher Freeman
(@Sabertooth0023) reported
@shainehinnant @Sir_Likes_A_Lot My laptops in the apple store and I’m on my phone is it possible to back these up in case the “The Patriots” take this down. I’m dying to access this data. Or to paste it all in a new text document. I’m a little overwhelmed at this data
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Rain
(@Rain93236540) reported
@Highclass1987 You can't get it if you have an iPhone I don't think. I believe apple store took it down.
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Lisa Frame (she/her/y’all)
(@Daily_Pinch) reported
@kathleenpurvis Still do. Last time I needed something serviced at the Apple store I whipped out a book and sat down to read. You could have heard a pin drop.