Apple Store

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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.

Problems in the last 24 hours

The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Apple Store Outage Chart 01/13/2026 09:20

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Most Reported Problems

The following are the most recent problems reported by Apple Store users through our website.

  1. Website Down (55%)

    Website Down (55%)

  2. Errors (32%)

    Errors (32%)

  3. Sign in (13%)

    Sign in (13%)

Live Outage Map

The most recent Apple Store outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
BrazilJoão Pessoa Errors
United StatesThe Bronx Errors
IndiaPune Website Down
FranceSoisy-sous-Montmorency Website Down
GermanyEssen Sign in
United StatesAtlanta Website Down
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

  • TheoWerewolf The Werewolf (@TheoWerewolf) reported

    So, my cuz took his iPhone to an Apple Store and they informed him it was a "known defect" and that while the fix for it was free in the US... it would cost him £355 to have fixed in the UK. None of my phones cost £355, period. I'd have just tossed it and got a new one.

  • mrdudeonfire Kimmi (@mrdudeonfire) reported

    @Remixed_Gaming_ its great. I have been using it since it came out really good have no problems with the service. We just need a lot more games if they want to be real competitiors. and they need to do something about apple store

  • zaccceroni Death by 1000 Rattatta (@zaccceroni) reported

    Honestly I am not going to continue to buy Apple products directly from the @apple store because I’ve had nothing but issues purchasing my iPhone and accessories this year. I spent hours on the phone because Apple sent me 3 phones in error instead of 1.

  • dookie4life1 Pam Satterfield (@dookie4life1) reported

    @krisalderson @Apple My 11 is just fine. I got it a few weeks before Christmas. I have found nothing that is a real problem. If you have complaints go into a Apple Store and talk to them about it. If you call Apple they might send you a new phone. Apple really wants to please you

  • grrhyune ً (@grrhyune) reported

    wait my money isn’t gone from the apple store it was a glitch 😐

  • ferozebo Oliilo (@ferozebo) reported

    @tim_cook so disappointed in Apple, why is your customer support so terrible now. Why can’t Apple store help you? Apple store doesn’t integrate with online apple store! Are you guys joking

  • JayeTweet ⎛⎝JayeCat❄️⎠⎞⚧ (@JayeTweet) reported

    just did a full erase and restore and the screen is still screwy. like, I was pretty damn sure it was a hardware issue but at least now when I go to the apple store I can tell them I tried

  • shanephilen Shane Philen (@shanephilen) reported

    @SimoneEli_TV @Apple I took mine to the Apple store. Ran a diagnostic and found the problem in the hard drive. Sent it to factory and back in 2 days. Spent less than $500. Still running smoothly.

  • peachwaft kal❄️ (@peachwaft) reported

    it’s been months of me ignoring my broken apple pencil but tmrw i drag myself to the apple store to finally fix it

  • ElizabethSoro Miriam (@ElizabethSoro) reported

    @ATTHelp Do not get a phone with an ATT retailer. Trade in my iPhone 7 in Juan’s for an iPhone 11 and they still refuse to give me the trade in money. Terrible customer service. Retailers are the worst. Go to the Apple store or get it somewhere else.

  • cainalex312 AlaskanAlex (@cainalex312) reported

    @llMkNingll @NikiasMolina I recommend going to your local apple store if you live close to one I have no problems drawing or using my Apple Pencil with the iPad

  • Kazul9 K. Kazul Wolf@No I Will Not Shut Up About Ice Ado (@Kazul9) reported

    Good news: Got ahold of an authorized retailer that'll contact me to drop it off so I don't have to brave the Apple Store while already facing health issues! Bad news: RIP having any money ever again 😭😭😭😭😭😭

  • noniweru Noni Weru (@noniweru) reported from Kilifi Creek, Kenya

    @Apple we bought the new iPhone 11 pro (Kenya- apple store @YayacentreKE ) and within a month it had 2 lines running down the phone. No physical detect. Never dropped. They refused to help us.

  • DStvNg DStv Nigeria (@DStvNg) reported

    @jennyeyez_ify With MyDStv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you for continued patronage. Kiki043.......2/2

  • pelongarza Bertie Bettle💜🌏 (@pelongarza) reported

    Went to the Apple store and got a replacement phone after they couldn’t fix the battery. But then I lost all my stickers in WhatsApp. 2020 is truly the worst year ever. Hasta nunca triplejodeputa.

  • JWDowning1980 Jason Downing (@JWDowning1980) reported

    Got my #MacBookPro back from the @Apple Store today. Got stuck in some kind of boot cycle during the latest update. Not sure what they did, but the system is booted up now with the latest update and seems to be working better than before it went down.

  • DYK3M1KU 🍥 (@DYK3M1KU) reported

    @souIeaternot u have to make a japan Apple id and sign in with it on your Apple store to get access to the app. There’s like videos on it on YouTube they helped me

  • loves5HINee SHINee.owns.my.heart (@loves5HINee) reported

    @exhaustedPaige @Apple Is it possible for you take it to the Apple store after New Years so they can replace it and actually test the new unit before giving it to you and give you rebates for all the trouble?

  • KristinaRex Kristina Rex (@KristinaRex) reported

    Ending out 2020: bringing your headphones to the Apple store to find out the right one is broken but you’re 10 DAYS out of warranty so you owe $69 to fix it 😑

  • MoonTwinJoon ✜ momo⁷ loves taehyung (@MoonTwinJoon) reported

    apparently when it fell down earlier a cable disconnected from the battery and every normal person would need to go to an apple store to get that fixed but nah my dad just does that **** himself omg what would i ever do without him

  • DeclanNnadozie Declan Nnadozie 👨‍💻 (@DeclanNnadozie) reported

    @SewaHerself Will use the money and buy Server space in Amazon. Pay for Google Play Store and Apple Store accounts Start uploading my apps. Buy ads on Facebook, and start advertising like binomo coin

  • DStvNg DStv Nigeria (@DStvNg) reported

    @yusufagabi @accessbank_help With MyDStv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you for continued patronage. Kiki043.........2/2

  • kllyyyx Kel-oh-el-lee ☀️ (@kllyyyx) reported

    @DOWNSHlFFT Go to Apple store, they will prob replace the whole set bcus they’re broken

  • pedelfino Pedro Delfino (@pedelfino) reported

    @Apple advertised iPhone X to be waterproof... but mine got damaged after a 10-seconds water exposure... took it to the Apple Store in Chicago, but they wouldn’t even fix it... wondering if there might be another -more effective- way to claim...

  • Ali7NYC ALI 📛 (@Ali7NYC) reported

    @fatimahussam97 Yeah it’s a major problem, and i read they are aware of it. But one other thing might help is to hook it to itunes and updating it, see if any update is available.. or try going/calling apple store if nothing else works..

  • DStvNg DStv Nigeria (@DStvNg) reported

    @Oluwajerri With MyDStv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you for continued patronage. Kiki043...2/2

  • mattpenndotcom Matt Penn (@mattpenndotcom) reported

    @AndreaLibman Sounds like a known issue with the X, the “green screen” problem, unfortunately a defect that can appear. Some say turning the phone off completely for a bit and starting it up might help, otherwise it’s a call to Apple care or the Apple store.

  • DStvNg DStv Nigeria (@DStvNg) reported

    @lollyolony With MyDStv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you for continued patronage. Kiki043.........2/2

  • twceee Jun (@twceee) reported

    @6oichi Bro I just moved my whole library from paperback to mangastorm now I gotta fix it again :( I hate the Apple store

  • DBrown83058431 D Brown (@DBrown83058431) reported

    Then the server here in Riverknoll at Radisson ny 13027? @Verizon it’s attacking my wireless. But it is a server local or apple store? Or zone store in baldwinsville ny 13027. Are they attacked too?