Apple Store status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Apple Store users through our website.

• Sign in (40%)
• Errors (30%)
• Website Down (30%)

Live Outage Map

The most recent Apple Store outage reports came from the following cities:

City	Problem Type	Report Time
Ambato	Errors	1 day ago
Ituiutaba	Website Down	3 days ago
Guayaquil	Sign in	7 days ago
Aubenas	Sign in	22 days ago
Billy-Montigny	Sign in	1 month ago
Nantes	Website Down	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kris Puckett (@krispuckett) reported 5 minutes ago

  There were two reasons I did this: 1. MOST IMPORTANT was an audit of the screens without being distracted. I wanted to just sit and stare at each one then write down my thoughts on how to make them better. Then pass that back to Claude Code easily. 2. Easy access to Apple Store/web assets.

• 
  Prof Adebayo (@ProfAdebay) reported 5 minutes ago

  @dhh In case you’re wondering how he set this up: Download Tailscale: creates the secure private network between both devices. Dowload Termius on playstore or apple store: the terminal app running on the Fold. SSH: connects Termius to his remote computer or VPS. Install Codex/Claude on the server: runs on the remote machine as the coding agent. The Fold is the interface; the real development environment and computing power remain on the remote machine.

• 
  Maaz jr 🦅 (@maazscript) reported 12 minutes ago

  A little different from what I usually do👨🏾‍💻 After deploying the apps to both the Play Store and Apple Store, and while waiting for the frontend production team to catch up with me, I decided to spend some time on the other side of development. Currently testing the web application, going through reported bugs, validating fixes, reporting new issues, creating and assigning Jira tickets to engineers, and following up to make sure everything gets resolved properly. Not just building anymore… making sure what we build actually works. 🦅

• 
  Traction Avant (@citroenista) reported 12 minutes ago

  @SusanDReynolds Need a cop? All you need to find is an Apple Store and there will be at least one cop out front courtesy of Apple,,, no Apple Store nearby, if you’re a sailor, no- your assailant has a gun be absolutely sure to mention that to the police when you call, it makes a difference. During those 20 years, we were consistently the only house on the entire block to display lights out front at Halloween and Christmas. We gave out a **** ton of candy. I saw some guys Tazed out my living room window , once my wife saw a stabbing across the street where, after the cops showed up, everyone left OK. five police in riot gear with ARs arrested a guy down the street, in his apartment . I was mugged a block away, identified who did it. The cops assured me that the bad weekend he was about to have was probably going to be the only punishment he got and they were right thanks. I watched thousands of dollars of groceries walk out the Safeway door at seventh and Cabrillo. My fondest memory was watching a Young partier with crazy hair run out the front door with a 12 pack and a chicken and hop on his skateboard which he had deftly positioned across the street. He was down to Balboa, dragging the tail to maintain his speed it was quite awesome.

• 
  rohan sogani (@rohansogani) reported 14 minutes ago

  @tibor_tee Although I have subscribed to grok bot, I have not been able to use it due to certain technical glitches. I subscribed to it through my iPhone Apple Store in India, as there were certain issues while subscribing through the website. Still no response from your team. Please look into it. I am so excited to use clawdbot but am not able to do it, writing from India.

• 
  Carl (@Gladvillain) reported 15 minutes ago

  @13_T_C It uses the xpub so we shouldn’t have any problems. But who knows really. Make sure you use the right one and not a scam. A guy last year lost 6 Bitcoin because he downloaded a fake sparrow app from the Apple Store. They have no app.

• 
  Macrodosing Plastic (@RumIsGoodBoy) reported 16 minutes ago

  Couldn't cancel my Apple subscriptions because i dont have my phone anymore. Wanted me to go to an apple store to deal with it. I put a block payment on them and now theyre emailing me saying I got payment problems #GetFucked

• 
  Ray lopez (@raylopez1112) reported 25 minutes ago

  @KenzieTaylor91 I heard they shut down telegram on the Apple Store

• 
  critical_thinker (@hypos0v) reported 26 minutes ago

  @realMAG1775 Kids each have a Neo. Yes, you pay the "Apple Tax" premium but the **** just works.... I don't need to play IT guy.... If they do have issues they go into the nearest Apple Store and it's promptly taken care of. With my Dell it's endless cycles with Indian support idiots who can't even spell DELL.

• 
  Lev Smagin (@lsmagin) reported 26 minutes ago

  @chromatique Too early to tell, they have the new update approved by Apple Store days ago. Must be some sort of error

• 
  Claudiu (@ClaudiuSararu) reported 29 minutes ago

  @paulmcginley_ @MaxHirsch13 @seikv i've done this on all my apps - 2,3 local reviews from friends / family. no issues what-so-ever.. how does the Apple store know that those are my friends?

• 
  D1kE (@D1k3) reported 32 minutes ago

  @zachxbt If what he's showing is true it would be pretty easy to track him down, who buys that much at apple store lol

• 
  System Settings (@app_settings) reported 32 minutes ago

  @TechWhirlUlt @Cartidise @Cartidise try an iTunes restore first the Apple Store will likely have to restore the device to run diagnostics anyway so u might as well do it urself and see if that fixes the issue

• 
  Jæy•Ones (@JBroomestix) reported 33 minutes ago

  2. Choose the right court and jurisdiction. • Small claims court: Often the most practical for modest consumer claims (defective product, denied refund, billing dispute). Limits typically range from about $2,500–$25,000 depending on the state (e.g., around $12,500 for individuals in California). Procedures are simplified, fees are low, and lawyers are often not allowed or needed. You may be able to file in your local small claims court if Apple has sufficient contacts there, though Apple may challenge venue based on its terms. fairshake. com • State superior/civil court: For larger amounts or more complex claims. • Federal court: Available for federal-question cases (e.g., certain intellectual property, antitrust, or securities claims) or diversity jurisdiction (parties from different states and amount in controversy over $75,000). Apple is a California corporation with its principal place of business in Cupertino, California. • Venue/forum clauses and personal jurisdiction rules apply. Apple sells products nationwide, supporting specific jurisdiction in many places for related claims, but contractual clauses often point to Santa Clara County, California. 3. Prepare and file the complaint (or petition). This formal document names the parties (Apple Inc. as defendant), states the facts, legal basis for the claims, and the relief sought. Use the specific court’s required forms/format. Pay the filing fee (can range from under $100 in small claims to several hundred dollars in higher courts). File with the court clerk (in person, by mail, or electronically where allowed). 4. Serve the lawsuit properly (“service of process”). This officially notifies the defendant and is critical—defective service can get the case dismissed. For Apple Inc. (a California corporation), the reliable method is service on its registered agent: • CT Corporation System, 330 N. Brand Blvd, Suite 700, Glendale, CA 91203. • Use a professional process server (or sheriff in some places). Do not rely on delivering papers to an Apple Store or Apple Park—these are generally not valid for the corporation. Obtain a proof-of-service affidavit to file with the court. undisputedlegal. com 5. Proceed through the litigation. Apple will typically respond (answer, motion to dismiss, etc.) within a set time (often 20–30 days). Then comes discovery, possible motions, settlement talks, and potentially trial. Apple has substantial legal resources and often vigorously defends cases. Practical Realities and Costs • Filing fees, service costs, and (if applicable) attorney fees add up. In higher courts you may face significant expenses; contingency-fee arrangements are sometimes available for certain claims. • Even in small claims, success is not guaranteed—Apple has defended (and sometimes settled or lost) product/warranty cases there. • Class actions exist for broader issues; individuals usually cannot start one alone without counsel. • Outcomes depend heavily on the strength of evidence and law. Many cases settle; few go fully to trial against a company of this size. Again, speak with a lawyer (consumer protection, product liability, or civil litigation specialist) who can review your specific situation, any contracts, evidence, and local rules. Legal aid societies, bar association referral services, or law school clinics may offer low- or no-cost initial consultations in some areas. Acting without proper guidance risks wasting time and money or harming your position.

• 
  Uniquesmau 🟩 (Almost-My-Turn) (@Thisis_Smau) reported 33 minutes ago

  @Coinvo Could it be the cause of it taken down by Apple Store?

• 
  rozie (@rozieramati) reported 35 minutes ago

  the endless livestream started when i was at the cheesecake factory for the 1st time with my mom. this boy i liked was the first to text me about it. my phone was ab to die so i pleaded to go charge my phone in the apple store. my mom agreed & i ran down the grove to watch <3

• 
  j (@cosmj3ss) reported 36 minutes ago

  For the record, it was the passwords in the Apple password manager app that were compromised/had to be changed because were wrong password logging in/after visiting the Apple store & using their wifi?, (Using the Proton Pass app now & passwords are problem free)

• 
  Mostafa Ezzat (@mostafaezztaman) reported 36 minutes ago

  @Apple @AppStore @AppleSupport I don't think it's professional that waiting 3 days to get a response on Apple Store Connect support. This's doesn't fit Apple so far! The iOS app has been in review for almost a week and I'm keep messaging back and forth about changes has been done and still getting some issues from no where. The team reaches out ever 3 days!!! So I need someone from Apple Store Management to get this through.

• 
  BlueHeron (@BlueHeronIOP) reported 37 minutes ago

  @Jake__Wujastyk @Apple I have a iPhone 13 Pro. The battery was down to 71%. I want to upgrade to a 17 Pro and AT&T has a promotion that will pay me the full value of the 17 Pro if I trade in my 13 Pro, but it has to have a battery >80%. I took it to the Apple Store today and got a new battery for $90. If I didn’t upgrade the battery, it would cost me a few hundred $ to do the upgrade. DO NOT SWITCH TO SAMSUNG. Nothing wrong with it, but if you’ve been using IOS for a long time you won’t be able to put up with Android. Too much of a difference.

• 
  Flannery (@moment4887) reported 37 minutes ago

  @MoMo_PSB Why is my momo app not working. Even the used is not working. It’s telling me to go and download the new version from Apple Store any your app as been taken down

• 
  CJ Tokoni (@CjTokoni) reported 41 minutes ago

  @jafivet All she had to do was just go to the Apple Store and they will fix it

• 
  Meցan Richmond (@MeganSuspended) reported 41 minutes ago

  @BillyBostickson Yeah ‘advanced search’ is a privilege they expect us to pay for now. But if you do ever end up subscribing, make sure you do it via a web browser login and not via the iOS app. Apple Store adds a whopping 40% extra to the cost of a monthly/annual subscription. Extortion so high, it should be criminal.

• 
  Mohit Gupta (@mohit2asdf) reported 44 minutes ago

  @RazorpayX I team Razor pay Apple Store vouchers not working from 2 days . Please check The issue .

• 
  Camila (@camhuerta_pan) reported 46 minutes ago

  @AppleSupport where can I get support that is not the apple store, I live in Madrid and since January my phone has not been working, I have been to the genius bar 5 times and they aren’t able to fix it neither give me a solution, mind you I have apple care….

• 
  Smart Chiemeka (@smartchiemeka) reported 51 minutes ago

  @patrickaigbogun Too many things might be the issue haha. Im tired. My Apple Store is US.

• 
  Yeli adores XIII機関～°❀⋆.ೃ࿔*:･ (@Yeli_XIII) reported 53 minutes ago

  @ikemenoyume Eh !? Is this Villains all over again or whatー There always seem to be issues with the apple store 🫠🫠 Does that mean the game will still launch for android while apple users have to wait until it's approved (when it's not ready on time) ? 🤔

• 
  John Saboe’s Far East Travels (@FarEast_Travels) reported 54 minutes ago

  It’s true, Tim Cook read my email in 2018 and within 24 hours directed the local Apple Store to replace my logic board. Where’s the real person to solve my issue Team?

• 
  soph (@s6ullys) reported 54 minutes ago

  i was having issues with my phone and had to go into this apple store once — the way my fear of heights kicked in on that staircase it wasn’t even funny 😭

• 
  Jack (@jackcoder0) reported 57 minutes ago

  6. Free data transfer and setup the service most buyers decline and then struggle alone. When you buy a new iPhone, iPad, or Mac at the Apple Store: the staff will transfer your data from your old device, set up the new one, and walk you through the key features. Free. Most customers say "no thanks, I'll set it up at home" then spend 3 hours figuring out data transfer, re-downloading apps, re-entering passwords, and troubleshooting iCloud sync issues. The Apple Store setup takes 20-30 minutes. They do it while you browse. They transfer contacts, photos, apps, and settings from your old device. They pair your Apple Watch. They configure Face ID. They verify iCloud backup. For seniors and less tech-savvy buyers: the in-store setup eliminates the most frustrating part of a new device. You walk in with an old phone. You walk out with a new phone fully set up, fully loaded, fully working. For Mac buyers: the staff transfers files, settings, and applications from your old Mac to the new one using Migration Assistant. Everything transfers. Even your desktop wallpaper.

• 
  Kyba Watson (@Kyba_Watson) reported 60 minutes ago

  Alright Corp. I looks like i'm not going to either of my doctors appointments because my phone has been stuck on SOS mode all weekend. as soon as the apple store opens i'm gonna head there to see if there is a fix. So stream is still up in the air.