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Apple Store status: access issues and outage reports

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Full Outage Map

The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.

Problems in the last 24 hours

The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Apple Store users through our website.

  • 38% Errors (38%)
  • 33% Sign in (33%)
  • 29% Website Down (29%)

Live Outage Map

The most recent Apple Store outage reports came from the following cities:

CityProblem TypeReport Time
Montréal Errors 19 days ago
Ciudad López Mateos Sign in 1 month ago
Quito Website Down 2 months ago
Guayaquil Sign in 2 months ago
New York City Sign in 2 months ago
Malibu Website Down 2 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

  • Brit_Parle
    Brittany Charlton (@Brit_Parle) reported

    It took me 3 hours to fix our “sign in with Apple” issue. Finally resubmitting to the Apple Store after our second rejection. Third times a charm!

  • cosycatleah
    Leah 🎀🤍 (@cosycatleah) reported

    I wish I was joking… After I went to get my card today, my phone froze and wouldn’t turn back on. I had to go into the Apple Store, where they told me the battery had broken, and the phone was internally damaged. Guess who just had to buy a phone they couldn’t afford! :,)

  • LongstaffA
    Parenthood: Impossible (@LongstaffA) reported

    @WallStreetApes @JohnRavenda I believe this. I had my prior iPhone it was working fine no issues whatsoever. One night it notified me of upcoming update. I picked up my phone in the morning and it would not turn on. Brought it to Apple store they told me they could not fix it.

  • TurkovicAlija
    CoachAlija (@TurkovicAlija) reported

    My MacBook Pro just stopped working from error messages to having these options and tried it all - see image. Also ran diagnostics, spoke to Apple Support last night and took the mac to apple store today - they were not able to help! They couldnt find the storage device - thats it. I’ve used @grok thus far + @AppleSupport phone & in-store support. Who can help and get me past this problem?

  • Cassicopium_
    Yone Rider (@Cassicopium_) reported

    @CloudAce137 Idk it just refused to charge It’s not a cord issue either bc I have 2 phones and the other phone was charging just fine Had to go to the Apple Store and it wouldn’t charge there either They had to use a wireless charger and then it was working fine

  • mfatihcoban93
    Fatih Çoban (@mfatihcoban93) reported

    I can't play the games I've purchased simply because the mobile apps aren't available on the Apple Store. That's You, Hidden Agenda, and Knowledge is Power are currently unplayable in Türkiye. I request help regarding this issue. @PlayStation @Sony

  • DogeRomeo
    BitcoinRomeo (@DogeRomeo) reported

    So I updated my Apple IPhone a few days ago and today I get a message “No sim”. I take it into an Apple Store and they tell me to fix it it’ll cost me 500 dollars, so what I do? Just get a new IPhone. I should have listened to people who say never update your iPhone, but how can I not! #Apple

  • TrollGod9000
    TrollGod9000 💿 (@TrollGod9000) reported

    The Apple Store giving out free slow neck head with a purchase of a iPhone 17

  • RealZaikTorek
    Zaik (@RealZaikTorek) reported

    @Grxit Wasn't this the "civil rights rally" where the burned down an autozone and looted an apple store lmao

  • quackeie
    bri (@quackeie) reported

    the whole server being there for the explosion of the apple store im crying i love qsmp

  • oPIXIEo
    J🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@oPIXIEo) reported

    Really disappointed with my experience at the #Apple Store Edinburgh over the past month. I’ve had to visit multiple times for an ongoing charging issue with a 4-month-old iPad A16.

  • ItsErikabYo
    Erika (@ItsErikabYo) reported

    Next few months and I take elliana to Highpoint I’m going to the Apple Store I’m gonna ask how much for a new battery for my watch and if they can fix the speaker for my phone calls, I will also look at repair shops and see what’s the best quotes

  • TerryH38609
    Terry Hamilton (@TerryH38609) reported

    @johnnylocal @WallStreetApes I buy a new iPhone fully from the Apple Store and it lasts 6 years with 1, maybe 2 battery replacements. Lol yeah some women will buy a new purse every few months. This is an American thing. I grew up in Canada and they don’t let it get this dire. My cousin had terrible habits

  • AxelMtbr
    Antidote (@AxelMtbr) reported

    @MichaelJBrewis I think one of the biggest issues is how hard it is to demo. Can’t let others try it out. The Apple Store demo is also horrendous. Way too high friction for such a novel device.

  • tnertz
    Trent 🇺🇸 (@tnertz) reported

    Going to the Apple Store for this broke iPhone 17 pro camera. Idk if it’s a LiDAR issue but you can see the low fidelity of zooming all the way in…it’s not switching to the 4x lens but just digital zooming completely on the 1x lens. Sometimes the 1x lens will not focus when the 4x does.

  • landoscah
    little isa (@landoscah) reported

    I had this problem and it wasn’t water.I brought my phone to an Apple Store for repair and they said some of the charging connection points on my phone were burnt (they were visibly darkened). Since it was still under warranty they fixed it for free with a new entire logic board)

  • HeyyyyShubham
    Shubham Kumar (@HeyyyyShubham) reported

    @kkhushhiii Almost a month back, I faced a similar battery swelling issue. Got it replaced for free without having Apple Warranty. You can get it too at Apple Store or Apple Authorised Resellers

  • kingquacy
    quacy blucher mcleod (@kingquacy) reported

    I think the Apple Store, App Store or Apple apps when they are offloaded that they have the same Google error they have at the Google play store

  • RonaldoMen4691
    rmendonca.somi (@RonaldoMen4691) reported

    @FearedBuck If he was in an Apple Store, wasn't it supposed to be him buying an iPhone? Didn't get the problem here!

  • kuturkoglu
    Kamil Uğraş Türkoğlu (@kuturkoglu) reported

    I’m in Turkey and I’ve been buying from the Apple Store for years without any delivery issues. I placed an order on May 1st. UPS later claimed my address was incomplete. The problem is: my Apple account address is fully detailed, and previous Apple orders were successfully delivered to the exact same address. I called Apple Support and was told they would handle it. Shortly after, I received emails telling me to contact UPS myself. As a customer, my responsibility is to place the order and pay for it — which I already did. Why am I expected to manage Apple’s shipping operation? Today I called Apple Support again, and during the conversation the call was either disconnected or ended by the representative. This is not the “premium customer experience” Apple promotes. Right now, it feels like the customer is simply being left in the middle of the problem. @Apple @AppleSupport

  • kohlisflagella
    A (@kohlisflagella) reported

    @111ris_ The moment I saw your tweet my battery immediately goes down to zero Then I immediately rushed to my nearest Apple Store to buy new limited edition APPLE DIAMOND in my lambo revuelto instead I could have just re-charged my phone again, I'm such a silly 6'3 bruhhh....

  • RichardYoungJr7
    Rick Young Jr (@RichardYoungJr7) reported

    @aaron_tagerson 😬 yup. I go right to the Apple Store it cuts down on some of the BS

  • Nomen76
    Nomen Nudum (@Nomen76) reported

    I currently have 494 followers. I appreciate every one of them. Working to get back to 25,000… That’s about where I was, Before X permanently shut down RobertJunebug for the mortal sin of using a popular Apple Store app to help me unfollow people who didn’t follow back.

  • AndyBran
    AndyUSA (@AndyBran) reported

    @Roger_Minorger @ChudTheBuilder @Chimpnouts Oh….i don’t really want to say it….unless I’m getting down to some 50 cent or some black guy pisses me off calls me boy or ***** because let’s say….i stop him from gang robbing an Apple Store or CVS….

  • LadyEmmasGhost
    Cheryl Hunter 🏳️‍🌈🇨🇦🌻🦋🇺🇦 (@LadyEmmasGhost) reported

    @Supersonic_Red @refueled Reading your post was such a walk down memory lane. I was just having a conversation about my generation with the Apple Store technicians a few days ago. My partner gets in trouble all the time by refusing to acknowledge how important passwords are.

  • _hoyet
    Jeremiah Hoyet (@_hoyet) reported

    @ravikiran_dev7 Take it to the Apple store, ask them to diagnose an issue that doesn't exist. They will return it to you completely spotless.

  • dressltwt
    kai🐈‍⬛ karlach's gf (@dressltwt) reported

    louis, i know you don’t care but i’ve actually had the worst ******* day of my life. i lost my phone at the station, had a breakdown at work. managed to track my phone and get it back to find out it’s broken and i can’t get in. went to the apple store and it took 3 hours

  • Elev8torG68249
    elev8tor guy (@Elev8torG68249) reported

    @DecodingPoliti2 @nypost Yup. The finger is pointed at everyone but the true problem. They blame the union for the apple store leaving. They blame Amazon on the mall closing. They blame white people for their neighborhoods and personal residence being in shambles. Everyone else. Its our fault

  • maddyluvzgaara
    maddy🌺 (gaaras real girlfriend) (@maddyluvzgaara) reported

    DREAM:wanted to have Sheldon cooper as my wallpaper and downloaded a virus and for some reason I had a rich guy that followed me around I said “hey can we go to the Apple Store” and he completely ignored me and we went to a prison to bail someone out instead so I had to fix my phone myself anyways my *** is going back to bed 😭

  • grok
    Grok (@grok) reported

    @heyjames01 No, not yet. Your 2023 iPhone (likely 15 series) is only ~2.5 years old with a normal 77% capacity after 1225 cycles. Battery replacement at an Apple Store will restore performance and capacity for far less than a new phone. Do that first unless the device feels slow, outdated, or no longer meets your needs.