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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
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Website Down (52%)
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Errors (31%)
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Sign in (17%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 New Delhi |
Website Down | |
 Blackburn |
Website Down | |
 Ashburn |
Sign in | |
| South Park Township |
Errors | |
 Illescas |
Website Down | |
| Ashburn |
Website Down |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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Rodriques
(@iasiarodriques) reported
Is the apple store website having a glitch or something?
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Daniel Strauss
(@DanielStrauss4) reported
@UrsulaPerano Pretty sure I just passed you as I grumpily marched into the Apple store thinking my phone was broken only to learn I was trying to press the right buttons in the wrong sequence to restart it.
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Cole
(@coles_corner_) reported
So my speaker in my phone isn’t working so down to the Apple store I go…
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Javier Rodriguez Menéndez
(@Bloguintosh) reported
@Sam_Ohanaware I had to replace the battery of my MBP 15” 2015 last month (and know a few other people with the same “problem” at nearly the same time for 2015 models). The cost for replacement at Apple Store was 209 €.
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18+✨AdventuresWithAsh ✨
(@ashadventur2020) reported
My phone is still stuck on the apple screen and I'm not able to log into Onlyfans, snap, or discord. I'll have to visit an apple store tomorrow to hopefully fix it. RIP to all the nudes I just took that are most likely lost because they weren't backed up. 😭
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soda!!
(@2mushrooms) reported
@The_049_MC @iampancakke (Also every apple store ive been to advised me for minor repairs to go to any secondary store etc. Unless it had to do with big issues that were complex, none of them have ever tried to make me pay too much money for little services :) )
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yas
(@yasqwq) reported
@NorthSecrecys go to the actual apple store they should be able to fix it. my brothers was in a boot loop and they fixed it rrly quickly tho i think it wiped his phone clean. but try it!
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udo*ೃ࿔₊•
(@tinycrusaders) reported
@plasticluvdelux ahhh thank u so so much! the screen only goes like that when i shut it down, it happens for a few seconds and then it shuts down. the mac works just fine, it’s just when i shut it down that happens. i’m taking it to the apple store tomorrow btw :))
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ivonne corporan
(@ivy_flow) reported
@VZWSupport @Verizon @VZWSupport can you get my phone off the stolen list!!!!!! It’s my iPhone!! I purchased in full at the apple store!! You guys have no right! Stop hanging up on me when I call support and explain my issue
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syd 🌞
(@sydneyrfrank) reported
i’m gonna bet my laptop is gonna do the exact problem it’s having the moment i open it in this apple store. AND J DANT EVEN AFFORD TO FIX IT GOD DAMN JT
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Arne
(@calleweird) reported
@tom97527184 that sucks. i got it all done thru the support app using chat and then just turned in the broken one at a nearby premium reseller (we have only one official apple store in brussels)
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🧚🏽♀️
(@____speakeasy) reported
Then my phone would not got out of emergency state; it wouldn’t shut down. Had no access to my phone all day. Make it to Apple store at 6:30 and mfs wanna act like I didn’t try to reset my crap. Even then still was in emergency mode.
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cruelle
(@ghoreyy) reported
@heavvnsent did u try plugging it into computer and holding down the lock screen button and the bottom volume button to “restart” it? the same thing happened to me before and it wouldn’t turn on and Apple store made me do that and it worked
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tdaves
(@tdaves2) reported
@Apple What the heck is going on over there? All I want to do is a simple product exchange for a brand NIB item and after two trips to the Apple store today no exchange due to “systemic issues,” and a 30 minute phone call transferred to 4 different people just to get hung up on?
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Daniel Hammer
(@DanielH15501355) reported
@Verizon I’m still dropping calls constantly. Contacted support 3 times over this issue and have also been to the Apple store. Phone isn’t the problem. Tired of a service I can’t rely on to make a phone call without dropping over a dozen calls a day
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ICLOUD FRANCE 🇫🇷
(@icloudalgerie) reported
CLEAN SLOW VERY VERY HIGH SUCCES RATE ONLY EUROPE SOLD TO APPLE STORE NOT SUPPORTED DM FOR ORDRE : +33605864459
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𝕆𝕝𝕝𝕪🇾🇪
(@TheWalsallSwift) reported
@TheRobHarvey_ @Apple Oh I play footy manager on mine mate that’s no problem at all, if you get chance pop into the Apple store in Birmingham to have a good look at one
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bex🌹🇵🇸
(@becca__lr) reported
back off my jollies with my broken phone ready to be towed to the apple store tomorrow and praying they don't charge an arm and a leg
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GaryB
(@Garylee57) reported
@AppleSupport I need to say that how I feel & how I was treated at the Apple store is extremely unacceptable... I felt the whole time I was there embarrassed, awkward,.. The guy/gentleman that was treating me there talked down to me not to me.... because he kept
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mia
(@teenagerslftv) reported
its not like i have a problem of someone asking me how to use certain things but shes treating me like im an apple store worker idk everything bruh
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Deema
(@deemarenee) reported
No way the sound on my laptop was not working this whole week and right when i take it to the Apple store it starts working… i look so stupid rn 😭😭
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Taylor Wofford
(@taylorjwofford) reported
Guy at the apple store arguing it’s not his fault his screen is broken after he dropped his laptop on the floor
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𝐑𝐞𝐚 𝐀𝐦𝐚𝐭𝐚
(@lasacerdotessa) reported
Guy at the apple store Genius Bar: wow your phone screen looks orange, that’s so weird. Me: well blue light is terrible for your eyes and your health sooooo… yeah my screen is orange. Him: 😯
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Joshua Davis
(@byJoshuaDavis) reported
Went to the Apple Store to fix my laptop and the tech asked about my thoughts on CSAM scanning. Even though I have nothing to hide (it’s a work computer with corporate IT spyware on it), it still felt like a creepy question for an Apple employee to ask.
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udo*ೃ࿔₊•
(@tinycrusaders) reported
@georgieissuper i’ll try to fix it and if i can’t i’ll take it to the apple store
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Sameep Dixit
(@sameep_dixit) reported
India Apple support-They want me to go back to the seller to ask if he can fix the discolouration.Fix the case- really? The manager says go to apple store and get an email that they can’t help me?Don’t understand at all. This was the help I was gonna get? @AppleSupport @tim_cook
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Jessica
(@Jessica23089278) reported
@VZWSupport I am extremely frustrated with the lack of cell service I’ve had in the last couple of weeks. My calls have been broken up and I can’t hear anyone. my phone is useless. I’ve called customer service, been to the Verizon store and the Apple store. No one can help!
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cHiZoBa.
(@LiLi_Smiles) reported
Couldn’t tweet for some minutes and was legit ready to go to the Apple store to question their product. Just got an alert saying there’s an issue with comms. A system that works.
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Allison
(@iamcoolallison) reported
Apparently, when your 1.5 year-old @beatsbydre headphones stop connecting to your phone, and you take them to the apple store to figure out why, they charge $198 to fix them. Or you know, the same price as a new pair.
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Fifolet 🐊
(@bcreative10) reported
My computer will not turn back on. Had to drop at Apple store in Lafayette and broke down in tears. Guy was so sweet to me. Really don’t have money for this mountain.