Apple Store status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Apple Store users through our website.

• Sign in (36%)
• Errors (36%)
• Website Down (27%)

Live Outage Map

The most recent Apple Store outage reports came from the following cities:

City	Problem Type	Report Time
Montréal	Errors	1 month ago
Ciudad López Mateos	Sign in	2 months ago
Quito	Website Down	2 months ago
Guayaquil	Sign in	2 months ago
New York City	Sign in	2 months ago
Malibu	Website Down	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Prime AI (@primemans) reported 2 minutes ago

  A man noticed his phone storage kept showing “full” after 18 months — even though he barely had any photos. He deleted apps. Cleared messages. Removed downloads. Still, every couple of weeks, the same warning returned: “Storage Almost Full.” He was ready to upgrade and buy a new iPhone. At the Apple Store, an employee stopped him for a second: “Before you spend $1,000 on a new phone, check this first.” She opened Settings → General → iPhone Storage and immediately spotted the problem. “There are 7 things quietly eating your storage. Most iPhones have them enabled by default — and almost nobody knows about them.” Then she walked him through everything in less than 10 minutes. 🧵

• 
  bytez (@6uappi) reported 4 minutes ago

  someone stacked 5 Mac Minis on their desk and built a private AI cluster that runs models no single machine could handle no cloud, API key, no monthly bill and no data leaving the room. the tool is called exo(open source) it connects multiple machines over your local network and splits the model across all of them like one giant GPU. what this setup actually does: 5 Mac Minis networked together = combined RAM that can run 70B+ parameter models locally exo handles the distribution automatically you just point it at your machines and it figures out the rest the node graph on screen shows each machine as a node passing inference layers to the next one latency is fast enough for real use. not a toy or demo. a working private inference cluster total hardware cost: less than one month of serious cloud GPU rental the thing nobody talks about: when you run inference locally across your own machines, you own the entire stack. no rate limits. no context window restrictions from a provider. no terms of service. no outage at 2am killing your pipeline. most people think running serious AI locally requires a $30,000 server rack this guy built it from hardware you can buy at any Apple Store

• 
  Drunk Dividends 🥂 Small Biz & Finance (@DrunkDividends) reported 9 minutes ago

  @unusual_whales If the Apple Store alone was broken into it's own company it would be bigger than SpaceX

• 
  Erik Radle (@Radle) reported 11 minutes ago

  @JMakeley @ProhibitionUS You can't tell the difference between an Apple Store and a cartel? The PROBLEM is a poisoned supply, cut with fent and rat poison. People are dying not because of drugs but because of cross contamination. Notice how our booze supply isn't poisoned? Legal and regulated industries are not dressed-up cartels, friend. You don't want harm reduction, just control.

• 
  NMW (@NoisyMountainw1) reported 11 minutes ago

  It’s been over a week since my MacBook Pro laptop kicked the bucket. I took it to the Apple Store last Saturday to see what the issue was. When the technician dissembled the MacBook to see what the problem was, he saw dust inside.

• 
  Utkarsh Neil (@iUtkarshNeil) reported 13 minutes ago

  The biggest problem with Unicorn is that they keep fake apple devices. All the apple devices you buy from them will have a super fast decline in battery health. I got the same device from Apple Store delhi and unicorn and the unicorn one I had to sell off within 6 months

• 
  Greg - Israelite in Exile (surviving the Galut) (@anexiledjew) reported 17 minutes ago

  I bought a set of AirPods Pro from Laptops Direct about a year ago. I have a problem with the left AirPod charging, and I went to an Apple Store to have them look at it today. Astonishingly, the serial number is tied to a date of purchase from 2024 in a Walmart in the United States. Avoid this retailer.

• 
  Triston (@T_Mac303) reported 22 minutes ago

  @heynavtoor As a former Apple store tech, those settings don’t cause overheating specifically. It’s a software/firmware issue. I will also note that Apple techs get very little info from apple corporate for known issues or fixes. They typically get their info from Mac rumors or 9to5 Mac.

• 
  Maria Islam (@mariaislam6451) reported 24 minutes ago

  So, going back to the question l asked the technician at the Apple Store: "Are these default settings really protecting the user, or are they silently wearing down the device?" He didn't have an answer. But every iPhone he tested that day had the same 2 switches TURNED ON. Silently burning in the owner's pocket.

• 
  Cameron (@e_goeth) reported 26 minutes ago

  My friend did this with his laptop and when he brought it to the Apple Store he had to give them the password and they refused to fix it

• 
  Roxie (@Roxi3Roxie) reported 29 minutes ago

  @BunheadHQ They just closed the BAB that looks like this in my mall and replaced it with a shoe store, moved the build a bear down the lot into an ugly apple store esque building. So ugly.

• 
  Daniel Ortega (@dan_in_robots) reported 32 minutes ago

  I don't know. I'm sure it's pretty, but this looks like an Apple Store on wheels. Where are the physical controls? I'll take real engineering that solves real problems. My two cents.

• 
  Kyeyune Richard (@krk24richards) reported 32 minutes ago

  @DrBellahh You and your people you buy used iPhones, me I buy new and from Apple Store. So handle your problems

• 
  abhi | craftpad (@letcontactabhi) reported 38 minutes ago

  this is my plan for this month: 1. first, i’ll focus on nomi and try to build and ship the app on the apple store. 2. after that, i’ll start working on sortai. i want to make it a useful tool for founders to solve marketing problems, especially around ugc content and app marketing. 3. the third project could be a big b2b technical saas project. what’s your plan for this month? feel free to drop it below. i’d love to hear what you’re building. let’s go 🔥

• 
  Keisuke (@KeisukeIshikawa) reported 39 minutes ago

  DANIEL CHEN BURNED $14,000 A MONTH ON H100s UNTIL HE WALKED INTO AN APPLE STORE AND BOUGHT 1,000 MAC MINIS. his AI startup was getting magic output and a death certificate at the same time. the cloud bill was eating the runway faster than the product could earn revenue so daniel ran the math on running it locally. one $599 mac mini m4 pulls 10-20 watts, costs $3 a month in electricity, and runs 24/7 forever. one $599 box replaces a $200/month subscription he racked 1,000 of them into a single facility. the whole stack draws less power than one nvidia server while pushing the same throughput then in january 2026 ollama added the anthropic messages API. now claude code itself connects to your local mac mini with one environment variable. same interface, zero API costs apple stores ran out of mac minis the same month. $599 one time beats $200 a month forever and the market figured it out before the press did the window is open. follow and bookmark before it closes.

• 
  Scott Elder (@ScottEl28053565) reported 39 minutes ago

  @Kate__KC @Sassafrass_84 @PigWar You are right about that. My son used to work at the Apple store fixing people's phones and iPads. He would talk about how easily they are broken, but then run out as soon as the new one hits the market and buy it. I hate to admit it, but I had my Blackberry until I was required to get my emails on my phone. I went out and got a Galaxy S4. Kept that for over 11 years.

• 
  Angelo (@Angelo98614610) reported 41 minutes ago

  @yonann An Apple laptop will last 10 years plus, if something goes wrong you can walk to an Apple Store and 9/10 they will fix the issue not charge you and advise you on much longer they believe the laptop can last you. These are one fk the those items where paying more gets you more

• 
  pingyu (@pingyu__) reported 41 minutes ago

  apple store quoted me 800 to fix my mac. man **** lemme look at new ones aww man 🤫

• 
  Sean (@sean_plus_one) reported 42 minutes ago

  @yonann Lost me at "Perception of Customer Support" Have a problem, go to Apple store and they handle it. W/ Apple Care no issues. PC, who do I go to? Best buy, where they upsell/run-around try to sell x. Time is your most valuable asset! *Cough

• 
  Tyler Pham (@tylershinkai) reported 42 minutes ago

  i made 3 apps published on apple store last month, and only 1 of them made money, around 430$, cuz the app was for solving a problem i was dealing with. the name is PingRev, it gives the new order alert on ios from woocommerce stores with cha-ching sound like shopify, and also showing analytics for all my site combined the other two apps: one app i modify from akinator, the other app i modify from slapmac: Fame Oracle and Baby Tap still havent made any dough yet

• 
  tammyh333 (@tammyh333) reported 42 minutes ago

  @jase0806 @WWESuperCard How can we open a complaint with apple store or google play to look into this game and the constant fraud going on. @wwesupercard lied about that other pack last week. (grande americanos). how did they fix that? do we get our money back or inboxed the Correct equipment?

• 
  free palestine 🇵🇸 (@eclairification) reported 46 minutes ago

  this became very apparent when i was working at the Apple Store genius bar and i hate how all the companies take advantage of making it customers’ problem that they didn’t read while also doing everything in their power to make everybody bad at reading

• 
  0xSuhar (@suhar_ceo) reported 49 minutes ago

  ok so I just saw the most unhinged tech setup and I need to talk about it someone stacked like 50+ Mac Minis on a shelf. yellow shelf. looks like a construction site met an Apple Store. and honestly?? this is lowkey genius and I'm mad nobody told me sooner because here's the ***** secret the M-series Mac Mini might be the best value compute unit on the market right now. per watt, per dollar, per cubic inch of space. it destroys traditional server hardware in efficiency. it just doesn't LOOK like serious infrastructure so people dismiss it but some guy in a random office somewhere said you know what, I don't need a $400k rack from Dell. I need 60 of these bad boys, some ethernet, and a dream. and now he has a build/test pipeline that probably runs faster than your company's entire cloud setup no loud fans. no special power requirements. no "enterprise support contract" where someone charges you $800 to restart a service. just apples. wall to wall apples. the chair sitting lonely in the corner of the shot is sending me. someone WORKS there. they just sit next to the apple army every day and think nothing of it we are not the same #ai #macmini #macmini4

• 
  Jack (@jackcoder0) reported 50 minutes ago

  Her Apple Watch battery dropped to 78% after just one year. She wore it daily. She charged it overnight. She used it like every other Apple Watch owner she knew. Yet her battery had degraded faster in 12 months than her iPhone had in 3 years. She took it to the Genius Bar, expecting them to confirm it was defective. The technician ran every diagnostic. "Your watch isn't broken. It's just been running 24 hours a day doing things it doesn't need to do. There are 4 default settings on every Apple Watch that hammer the battery overnight. Apple knows. They've known since the first Series 1 launched. They don't change the defaults." She asked why. He gave the same answer Apple Store employees have learned to give silence. Then he opened the Watch app on her iPhone and walked her through everything. Here's what he showed her. 🧵

• 
  Coolz (@Coolz261) reported 50 minutes ago

  @lilsamsquanch66 Hopefully the Apple Store caus my shits been slow as hell lately

• 
  idrin74 (@EdyVG74) reported 54 minutes ago

  @MrCreator1 No. I can’t use Apple Store. That s The point. I want To download apps and i can t because i can t put the account and login

• 
  I need more sunshine (@chicagoaudra) reported 55 minutes ago

  Anyone else having issues with newer @apple phones? I have an @apple iPhone 17pro that I’ve had problems with since I bought it through @ATT around Christmas. It has not worked consistently, with any of my Bluetooth devices, and is getting worse over time. Even my watch (series 11) is almost never connected and runs out of batteries really quickly now because it is constantly trying to connect and reconnect to the phone. Spent hours at the Apple Store a while back where they made me reset my phone and I couldn’t restore from the backup at all. I did that and the problem did not resolve. It mostly finds the devices but won’t connect or won’t stay connected or even paired. All of my devices work on my husband’s phone just fine (same phone). I have not been able to use any of my devices at all in over a week now, yet my phone somehow “passes” their diagnostics, despite not working at all in practical reality. It failed one test in the Apple Store but then passed when they redid it, so of course, they went with the pass. 🙄 Because of the “passing” the diagnostics, they refuse to replace the phone and won’t do anything about it. They just tell me it has to be a software issue and “the engineering team is working on it.” For months now. None of this happened with my iPhone 15pro and it doesn’t work with other phones either. How is this acceptable? They just took my money and I am SOL when it doesn’t work? No offer of a different device, a refund etc, no attempt to solve my issue. Just sucks to be me? Anyone have ideas of what I can try next? I have spent way too much time on this, but I would like a phone of my own that works. Also, if you are thinking of the Apple iPhone 17 pro, skip it. I feel like I’ve been ripped off and I don’t feel like they should be able to just take my money and leave me with this lemon of a product. Is there a lemon law for phones? Tired of this. I’m so sorry I got rid of my 15.

• 
  AJ 🏀 (@CyberSecAJ) reported 57 minutes ago

  @ajrgd @UK_Daniel_Card Its just fun like, everywhere ive gone i scan without hesitation. If you go to the apple store for repair they make you scan a qr code to login and authenticate your account and devices to the genius bar with one click.

• 
  Greg - Israelite in Exile (surviving the Galut) (@anexiledjew) reported 58 minutes ago

  I bought a set of AirPods Pro from Laptops Direct based in Huddersfield, England, about a year ago. I have a problem with the left AirPod charging, and I went to an Apple Store to have them look at it today. Astonishingly, I discovered at the Apple Store that the serial number is tied to a date of purchase from 2024 in a Walmart in the United States. Avoid this retailer.

• 
  Vamps (@VampsandSamasu) reported 58 minutes ago

  Oh good the other way worked and the article is up for anyone else who is having trouble with posting if this gets posted the issue is probably you have a update check with your Google/apple store and if you do update but then run incognito and load web