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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
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Website Down (50%)
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Errors (29%)
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Sign in (21%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Dallas |
Sign in | |
| Chicago |
Sign in | |
 Sofia |
Website Down | |
| Wetumpka |
Website Down | |
 Mont-Royal |
Website Down | |
| Pittston |
Website Down |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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Sara The NPC
(@npc_sara) reported
@ghostyhan Usually off brand ppl that fix computers charge a lot less than an official apple store. Maybe try a different repair man as well. Prices may vary.
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Cam McDonald ⓥ
(@CampDadCam) reported
Quote from Apple store to fix my phone $399 and it could go up. True cost to fix my phone at a third party phone repair store $169 and a free screen protector. #capitalism also it’s fantastic to have my phone feeling brand new and not getting glass in my thumbs
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D🦩
(@fabulousqueennn) reported
apple store better fix my hone
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joy meads 🩸🦷👻
(@capnjoy) reported
Hey @apple @AppleSupport I’ve kept my iPad in the case that the Apple store recommended when I bought it, and have not dropped it or had any other damage. The chassis is bent. When I went to the Genius Bar, the employee said that it wasnt a common issue & must be my fault
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sahil
(@MmSahmon) reported
My friendAyushi is also facing same problem today. They want you to upgrade.The apple store would not recover my data and would not give the reason why it happened.This is not a good Business tactics from @Apple where they would force you to upgrade.@tim_cook @AppleSupport
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Sapphire_B14
(@B14Sapphire) reported
@BackflipStudios @PlunderNauts hello There was a game that you had on apple store that I absolutely loved and I actually enjoyed, it was called PLUNDERNAUTS The game was good, no flaws, no reason to be taken down, my message request, Bring it Back #bringitback
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sahil
(@MmSahmon) reported
My friendAyushi is also facing same problem today. They always want you to upgrade. The apple store would not recover my data and would not give the reason why it happened. This is not a good Business tactics from @Apple where they would force you to upgrade. Why @Apple why?
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Eve Michele ✨
(@iamcheerbear) reported
guess who broke down sobbing in the middle of the apple store. manager asked if they were good tears or bad tears.
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rocko
(@jannawrocki4) reported
@nicwilkinss Took my 10 to the apple store after dropping it. Hard. Green screen then no screen. Brought it to apple and they fixed the problem, broken screen as well
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Blaz Banic
(@subliminal101) reported
@daniel_wwf @WietseWind I have my coins on a BRM wallet v 0.1.68 although I bought my coins in november 2020. Looks like I accidentally downloaded some old wallet of Apple store. When I try to send my tokens it says "Network error". Will I be able to swap the tokens also or is this a problem?
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Patrick Middleton
(@c579het) reported
@BrightBlueStang @PippaMann Which model? It's extremely rare for the 'DFU-mode last resort' to not work. It it does: get the handset checked at an Apple Store. [They will either fix it, or try to sell you a refurb at a nugatory discount]
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Zo'
(@riehoZ) reported
@ahmed_wainani Look at their social media accounts. All comments and likes are disabled on their posts and ads. So.. -Their followers can't interact with them. -Their followers can't give suggestions. -Their customers can only report problems on their website, apple store, or support accounts.
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Zac Siegel
(@zac_siegel) reported
from
Skokie, Illinois
At the Apple store this morning to get my second pair of AirPods Pro replaced for crackling. 3 other people around me having the same issues. Maybe not such an isolated issue?
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shanta.👑
(@xoshantaa) reported
If I got apple care thru T-Mobile can I go to the apple store in they fix my phone? The back is cracked really bad even around my camera
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bensully
(@bensully13) reported
I hate going into an Apple store, the people who are ment to “help” you always speak down to you. It’s just rude
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sugar baby zuko
(@sugarbabyzuko) reported
if i go to the apple store w my jail broken ipod will they help me or am i finna be arrested
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Benhimself
(@houseben) reported
@connor_braderz @MKBHD Thanks for reaching out. If that’s true thank you 🙏 if it is, you would think the apple @Apple “genius” would be aware of this? It would save me multiple phone calls and saved two appointments at the apple store to be told it’s an issue MY end! “An environmental issue”
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PleasDontPlayWithFillio🇧🇧🇱🇨
(@F1llio_1758) reported
@xojaiiyoungxo Sheraton mall There's an apple store there I wouldn't bring my pool hone there to fix but you should be able to get a genuine cable there for sure
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joy meads 🩸🦷👻
(@capnjoy) reported
@JaniceEParan @Apple I'm on the warpath now. I've found all of these reports of people going to the apple store and being told the same thing I was, in the same language: apparently, despite this being a known defect of the ipad pro, every apple store employee "has never heard of" this issue.
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j u l y Kinda ia cause of sch
(@bubbleteatrashh) reported
— and just wanted my MacBook fixed man,,,, like it’s clearly a screen display issue??? I just wanted to go to the Apple store and get my **** fixed like wtf.
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Stewart Smith
(@stewartsmith) reported
@aevavoom The Apple store people *will* help you. When I bought mine, staff stayed back like literally an hour after closing helping diagnose and fix a problem with my Apple ID. tl;dr if you got an Apple ID as a .Mac account back before some adults were born, log in on a computer first.
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Stephen DeNuccio
(@SteveJazz) reported
@LoveSixela @AppleCard I have a 783 credit score with no derogatory remarks and was denied. Even the Apple Store was scratching their heads. I have Credit Karma and it shows my history. I just leased a brand new car with zero problems. Apple Card is a joke.
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♑️🌞♒️🌝♋️⬆️🤓
(@RemedialQueer) reported
In the meantime, it seems my ok ld phone's problem is almost certainly a known hardware issue with my model, so it will be interesting to take the device in to the Apple store & compare how fast they turn a replacement around.
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Michael J
(@MJHovinga) reported
Thank you to the workers at the Grand Rapids @apple store. After 7 hours of waiting at @ATT and @GeekSquad , Apple fixed a problem unfortunately caused by ATT and then the first guy who tried to fix it made it worse. Geek squad did his best...
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Katherineering at your disposal
(@upsetMOOSIE) reported
@Apple there's a software problem with the iPhone 12, we went to the Apple store and spent 4 hours to waiting so they can replace all of the phone except the screen. Like why didn't you just replace the phone entirely and save us the time. I mean it is your software that's broken
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My worth is measured in followers
(@Icelandee) reported
@TDotMonkey @arkosphilos @jordanbpeterson I got a pop up telling me to download a faster VPN from the Apple store and there was a button to “Install”. So, I exited. I want to read document but I’m not tech savvy enough to easily fix it.
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Yà Jackson🌻
(@_yaajackson) reported
I went to the apple store to get my laptop fixed. i left and my laptop gave me more problems. been a whole *** issue since Tuesday!
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migoblanco 📞
(@mikestayflee) reported
@joshieyamaguchi @LobaIngrata Lmaoo just the way it’s set up. I don’t ever see an apple store coming to the Bronx Bronx bro. **** would be shut down quick
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PleasDontPlayWithFillio🇧🇧🇱🇨
(@F1llio_1758) reported
@xojaiiyoungxo Sheraton mall There's an apple store there I wouldn't bring my phone there to fix but you can definitely get a genuine cable there
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Henry
(@Henry72217378) reported
And this whole time, everyone’s losing their mind. By the time the first trading day is over, I’m down 12% or so. And I’m standing in the Apple store thinking that I’ve been getting front run.