Apple Store status: access issues and outage reports
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Full Outage Map
The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Problems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
- Errors (43%)
- Sign in (29%)
- Website Down (29%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Montréal
|
Errors | 1 month ago |
 Ciudad López Mateos
|
Sign in | 2 months ago |
 Quito
|
Website Down | 2 months ago |
|
Guayaquil
|
Sign in | 2 months ago |
 New York City
|
Sign in | 2 months ago |
|
Malibu
|
Website Down | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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annastayziaa finance (@annastayziaafi) reportedback in 2023 I took it to a different Apple Store and my laptop was in worse condition (it was broken) but they repaired it so quickly. But this Apple Store was so terrible. all but one of the workers actually cared from the beginning when I spoke to them.
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Maria Islam (@mariaislam6451) reportedSo, going back to the question l asked the technician at the Apple Store: "Are these default settings really protecting the user, or are they silently wearing down the device?" He didn't have an answer. But every iPhone he tested that day had the same 2 switches TURNED ON. Silently burning in the owner's pocket.
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tomo (@tomowget) reportedIve been sitting at the mall for the past couple hours waiting for the apple store to fix my phone. What did i miss guys
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morgan (@amogoftea) reportedI'm crying at one half of the server trying to contain Maximus, meanwhile Katie, Fariis & Ishan are doing a push up contest in Fariis's new apple store 😭 #qsmp #qsmp2
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Pradeep Pandey (@Div_pradeep) reported9 out of 10 people replace their iPhone because the battery dies fast. My brother almost did too. Then I opened Settings and changed 7 things in under 10 minutes. His battery went from dying at lunch to lasting all day. Zero cost. Zero Apple Store visit. Here's the exact fix:
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mirra (@mirrakhemani) reportedOr change in the settings the lives stopped working. I’ve even taken my iphone13 to the Apple Store to see if the problem is there but it isn’t. And now the apps crashes every 2-3 mins and the time doesn’t build up and people don’t stay long enough where as in every stream before
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ConsN-Jan 💜🏴🇺🇸 #together (@Matronincharge) reported@beverleyturner Yes. A colleague has same problem. When I went into Apple store. Advised to buy new phone with more storage. The new phone’s are want government expects you to purchase for the control features. Facial recognition even for banking. I’m not interested in paying out over £1000!
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ज़हाजी (@jahaji_for_life) reported@chiragbarjatya The charger… its not original… dont blame iphone for your fault man.. own it up.. using it pro max without any issue .. either get it checked in apple store or get it replaced under warranty … but first use original charger…
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A (@kohlisflagella) reported@111ris_ The moment I saw your tweet my battery immediately goes down to zero Then I immediately rushed to my nearest Apple Store to buy new limited edition APPLE DIAMOND in my lambo revuelto instead I could have just re-charged my phone again, I'm such a silly 6'3 bruhhh....
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Triston (@T_Mac303) reported@heynavtoor As a former Apple store tech, those settings don’t cause overheating specifically. It’s a software/firmware issue. I will also note that Apple techs get very little info from apple corporate for known issues or fixes. They typically get their info from Mac rumors or 9to5 Mac.
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Delver_Rootnose (@delver_rootnose) reported@yonann I can go into an Apple Store and they will help me with problems in person for free most of the time. Microsoft closed all its retail stores in my area.
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Miro Jurcevic (@mirojurcevic) reportedI think most nerds have been to the Apple Store and ordered every possible option for a Mac Pro or went to a server vendor and ordered a trillion servers.
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Ján Bakoš (@jani0077) reported@vlmxs @SnazzyLabs Speeds are really down in a clumsy environment. Tried it in our local Apple Store and it came out weird that some pages took loading more than 10 seconds. Then ran Speedtest and the speeds capped at about 30 Mb/s, while the store had 1 Gb/s wireless (I was the only customer).
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ankuy (@ankuy) reported@UTDAhmard @Suzzy0310 I disagree, my 16 pro max last me for a whole day, also my second phone, 15 pro battery is excellent too, don’t buy gadget from computer village, enter the Apple Store in ikeja and get your gadgets you’ll have zero issue, 90% of phones in computer village are refurbished
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Daniel Ortega (@dan_in_robots) reportedI don't know. I'm sure it's pretty, but this looks like an Apple Store on wheels. Where are the physical controls? I'll take real engineering that solves real problems. My two cents.
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Thomas (@DestinSailor) reported@Aina_Ai2 Thank you for this. My iPhone 15 pro max started heating when summer started. 6 months of misery like you describe. I went to our Apple Store and asked if the 17 pro would eliminate this heating problem, I was told “it should, Apple put a cooling chamber in it” ; I asked if they could guarantee the 17 pro would stay cool and was told “no, we can’t do that “. The store gives us only 14 days to return the product if there are problems. My 17 pro with the “cooling chamber “ has the same heating problem my 15 Pro Max had (heating and screen going black). I missed taking a lot of photos and videos of nephews and nieces playing junior baseball because of this heating problem.
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KitsieAnn (@KitsieAnn) reported@RealJamesWoods @ClarenceJorda13 Months ago hubby and I were at a Apple Store and boom right in the middle. It would’ve been like me just plotting down pulling my rosary out and start. Praying the rosary out loud.😜
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Revalation 2:9 3:9 (@ChristisKigrm8) reported@Nibiru1000 I got a gas station down the street owned by Indians and I swiped my card in there one time and a few days later I had a bunch of random charges from an Apple Store, we don’t have an apple store in my area. They are lowlifes.
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Fix my PC Store™ (@FIXMYPCSTORE) reportedYour M4 Mac is broken. And no, the Apple Store won't fix it fast or cheap. We will.
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MasterBismuth (@MasterBismuth) reportedI have at least one theory concerning that, and it all boils down to passing the buck. The companies insuring these lootboxes for Nvidia will likely insist upon installing some sort of odious security measures in the hardware. Much like the store model iPhones at the Apple store.
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Angelic Psyop (@angelicpsyop) reportedlistening to falling apart by slow pulp at the apple store
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TXTeslaCowboy 🇺🇸 (@TXTeslaCowboy) reported@tregan01 Big Apple Store problem. Hopefully they fix soon
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Paris (@SurveyWhorps) reportedMy iPod video stopped turning on years ago. I wonder if I can take it to the Apple Store and get them to fix it.
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⸜(｡˃ ᵕ ˂ )⸝♡ (@blublairies) reportedSo it turns out my phone charging problem is actually the charger itself, which is also my laptop charger, and then confounding factor that my car charger is also a bit dodgy in its own way bahaha so… I begrudgingly have to go to the Apple Store and buy a new one.
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erika rose retzlaff (@Sparetheairika) reportedHate going to places like the Apple Store to pay money to be told I’m doing everything wrong. Where I stand, where I sit, how I sign in to my phone. No thanks. This is why I didn’t want to come and have had a smashed phone for months.
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Prime AI (@primemans) reportedA man noticed his phone storage kept showing “full” after 18 months — even though he barely had any photos. He deleted apps. Cleared messages. Removed downloads. Still, every couple of weeks, the same warning returned: “Storage Almost Full.” He was ready to upgrade and buy a new iPhone. At the Apple Store, an employee stopped him for a second: “Before you spend $1,000 on a new phone, check this first.” She opened Settings → General → iPhone Storage and immediately spotted the problem. “There are 7 things quietly eating your storage. Most iPhones have them enabled by default — and almost nobody knows about them.” Then she walked him through everything in less than 10 minutes. 🧵
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Savvy (@TechnovityTech) reported@yourtechguyyy That’s sucks! Getting a jobs nowadays is harder now due to tariffs and economy crisis. I hope, you do get hired in a better job somewhere else I have a job and is employed. Working at a retail store but it is not a Tech store and me and my mom works there. But I’m trying soo hard to quit that job because of the work load and the conditions that make me wanna leave 😭 Right now, I’m thinking of either working at the Apple Store or Best Buy but sadly, English is not my first language and I struggle to speak English fluently so no way I would be able to communicate with a customer, even tho I know how to fix a problem when it comes to Technology stuff Wishing you best of luck with getting the best jobs and I hope, one day, you’ll be employed and earn some cash and buy your dream house and car, plus Apple products too 🥹
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@levelsio (@levelsio) reportedPS a few days ago we actually went to Rimowa Copenhagen to fix the previous cracks (in quote tweet) They brushed us off and said they couldn't help us and we'd have to get it fixed in Lisbon where we bought it Which is funny cause if I break my MacBook Pro, I can literally bring it into any official Apple Store anywhere and they'll fix it Or if I lose my debit card, Revolut will send me a new one anywhere in the world and it'll arrive in a day or so! The point of service is especially when it's a suitcase, you're probably traveling when it breaks, and you want to either get it fixed or get a temporary replacement while yours get fixed, so you can keep traveling That's what I mean with premium luxury service that I'm happy to pay a lot for!
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adi (@_adilenne) reportedRemove my cellphone from the case because I was using the portable charger and it ******* fell down. Still not the festival since I had to go to the Apple Store. Super wonderful ppl and I needed a phone asap since I’m alone. Now I have a 17 PM, an expense I didn’t think of
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सुdhaरஷN (@Sudrzn) reportedApple Store didn't gave me the reports Even after multiple requests I've raised. Not sure if this is problem with the brand or the country or their employees If the law is firm, reachable, strict and scary to all the cheap bastards, then it'll be a hell for CSR folks