Apple Store status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Apple Store users through our website.

• Website Down (43%)
• Sign in (36%)
• Errors (21%)

Live Outage Map

The most recent Apple Store outage reports came from the following cities:

City	Problem Type	Report Time
Iztacalco	Website Down	3 days ago
Brisbane	Website Down	3 days ago
Salisbury	Website Down	3 days ago
Guayaquil	Sign in	7 days ago
Ambato	Errors	19 days ago
Ituiutaba	Website Down	21 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

• 
  rohan sogani (@rohansogani) reported 14 seconds ago

  @tibor_tee Although I have subscribed to grok bot, I have not been able to use it due to certain technical glitches. I subscribed to it through my iPhone Apple Store in India, as there were certain issues while subscribing through the website. Still no response from your team. Please look into it. I am so excited to use clawdbot but am not able to do it, writing from India.

• 
  Maximilian Supr 🇨🇦 (@MrMaxthegreat) reported 2 minutes ago

  @_nonfigurativ_ Maybe you need to buy from the Apple Store and not your buddy down the street, nepotism will always forget something

• 
  Eric Smith (@Eric_Smith08) reported 4 minutes ago

  9. He replaced the battery himself in 30 seconds — and learned the AirTag is designed to last forever. The AirTag uses a standard CR2032 coin cell battery — the same battery in most watches, calculators, and garage door remotes. Available at any pharmacy, grocery store, or gas station for $3-$5. Battery life: approximately 1 year under normal use. How to replace it: Press down on the stainless steel back of the AirTag and twist counterclockwise. The back pops off. Remove the old battery. Drop in a new CR2032 (positive side up). Twist the back on. Done. 30 seconds. No charging cable. No charging pad. No proprietary battery. No trip to the Apple Store. No subscription renewal. A $3 battery swap once a year — and the AirTag runs for another 12 months. He set a calendar reminder: "Replace AirTag batteries" once a year in January. He buys a 10-pack of CR2032 batteries for $8. He replaces all 7 AirTags in under 4 minutes. Annual maintenance cost for his entire AirTag system: $8. Compare this to competitors: Tile trackers: some models have non-replaceable batteries. When the battery dies (1-3 years), you buy a new tracker. Tile's subscription service ($3/month) adds premium features that AirTags include for free. Samsung SmartTag: replaceable battery, but runs on Samsung's Find network — roughly 200 million devices versus Apple's 2 billion. Smaller network means less accurate and less frequent location updates. Apple AirTag: $29 upfront. $3/year in batteries. $0 subscription. Access to a 2-billion-device tracking network. No expiration date. The same AirTag you buy today works in 2030, 2035, and beyond — as long as you swap a $3 battery once a year. "The AirTag doesn't expire. It doesn't need upgrading. It doesn't have a subscription. You buy it once, replace a $3 battery every January, and it protects everything you own — forever."

• 
  D1kE (@D1k3) reported 6 minutes ago

  @zachxbt If what he's showing is true it would be pretty easy to track him down, who buys that much at apple store lol

• 
  Oscar (@HeyOscarx) reported 7 minutes ago

  A woman spent 5 years as an Apple Store Genius. She repaired, troubleshot, and configured over 10,000 iPhones. She now runs an IT consulting firm. She told me: "Every iPhone owner walks around with a supercomputer in their pocket that's configured against them. The default settings drain your battery faster than necessary, share your location with apps that don't need it, let advertisers track you across the internet, send your typing data to third-party servers, keep a detailed diary of everywhere you've ever been, and let strangers ring your phone 15 times a day with spam calls you could silence with one toggle." "I picked up my mom's iPhone last Thanksgiving and found 11 problems in 3 minutes. Her battery was dying by 2 PM because 47 apps were refreshing in the background. Her location was being shared with apps she deleted 2 years ago. Her photos were accessible to 23 apps that only needed the camera. Her storage was full of files she couldn't see. And her Lock Screen was showing message previews to anyone who picked up the phone." "She'd owned the iPhone for 3 years. She'd never opened the Settings app beyond changing her wallpaper." "The iPhone ships with over 200 configurable settings. Most people have changed 3: the wallpaper, the ringtone, and the Wi-Fi password. The other 197 are running on defaults Apple chose and not all of them were chosen for you." Here are 11 iPhone settings most people have never changed and exactly how to change each one: 🧵

• 
  Nabil H The Peacemaker ⚛️☮️ (@inabster) reported 9 minutes ago

  @grok There is no real last lines as it just flashes error messages to do with Apple Store... Time to try the other graphics id's you gave me...

• 
  Acarria White (@AcarriaW) reported 10 minutes ago

  @Sweetly_Shar @DemzDeliver Incorrect. When in poverty, you don't go to an Apple store and start stealing ****. You go for food. I've been homeless for 3 years in my life, homeless. I never stole, never needed to and neither does a single other person in this country. Every single one of them can very easily get help when and if needed. Doing otherwise is a CHOICE, a terrible one too. No, they steal and break into places to steal the most expensive **** they can so they can sell it online for drug money, clothes to make themselves look rich, or to buy things they don't NEED because they feel it's owed to them. There's a sickness with those cultures and it stems in self entitlement. Also affordability...in NYC? LMAO hahahahaha oh that has been in the gutter since that man took power, even before him it was bad, but it's worse now. Also you don't know the term Bum. I work for everything I get...as a ******* MUTE. I put in all the work myself and work hard, unlike thieves and ****** people who think everything should be given to them.

• 
  j (@cosmj3ss) reported 11 minutes ago

  For the record, it was the passwords in the Apple password manager app that were compromised/had to be changed because were wrong password logging in/after visiting the Apple store & using their wifi?, (Using the Proton Pass app now & passwords are problem free)

• 
  sha (@starsssnine) reported 12 minutes ago

  @jreisosnica Maybe because of copyright issue from fnc & apple store

• 
  Izuma Bakumatsu (@izumabakumatsu) reported 17 minutes ago

  I think it's time AT leaves Apple store cause they've always been such problems with these kinda games. That said... this has been a nice time to actually go through the archive events for once.

• 
  Richard Nikoley (@rnikoley) reported 17 minutes ago

  I got just about every single new iPhone release since 1.0. I even stood in line 5+ hours a couple of times at the flagship Palo Alto store. Missed the sporadic Steve appearances, though. RIP. One time, I stood there all day for the release of iPhone 4. That's the one where it was glass, front and back. That very night, we were walking back from a restaurant, and I fumbled and dropped it. Shattered. Next day, I go to a different Apple Store, one nearby. They asked me, "how long did you stand in line?" 6 hours, I say. They took extreme pity on me and replaced it with a new one. No charge. Other times, they have done similarly, like when a battery crapped out, and they exchanged it with a refurb. Another time, I jumped in the pool with my X (10.0) and it crapped out from water. Replaced for free. Apple has been exceedingly good to me as a great company. My MacBooks last 8+ years, never a single problem. I replace them simply because it's "time." iPhone 10 (X) was the last one I purchased. See, since about #7, the camera was already better than I could hope for. Met all my needs, and it was a huge step forward in low-light photography. Then with every new release, it seemed to focus (har har) on the camera. Like a huge percentage of the release shindig was about the camera. No other huge developments. By this time, 95% of owners are only going to use the excellent point-and-shoot capabilities. So, in 2020, a few months after moving to Thailand, I asked myself, why am I carrying around a $1,300 phone when I can get everything I need for about $350 (10,000 baht)? So I did. Got a Samsung first, two replacements for the same price point since then, different brands. My latest is a Vivo. I'm sure the 4x more expensive iPhone does better photos, if i were to bother to geek out on that. But I'm fine. And if i break my phone, lose it, or it gets stolen, it's not a panic event. Oh, well, time for a new one.

• 
  Michael Pepper (@M1CHAEL_PEPPER) reported 17 minutes ago

  As great as the iOS 27 and iPadOS 27 betas have been, the watchOS 27 beta is atrocious. Siri doesn’t work for HoneKit controls and it’s super slow for checking weather and other things compared to iOS and iPadOS 27. I might have to take a trip to the Apple Store to revert my watch back.

• 
  Jack (@jackcoder0) reported 19 minutes ago

  If this changes your upgrade decision or saves you from buying the standard iPhone 18 that won't arrive until March 2027 one ask: Repost the first post so the next person planning a fall upgrade sees the 12 features landing in September before they walk into the Apple Store. Follow [ @jackcoder0 ] I break down the hidden specs, upgrade decisions, and tech strategies that companies bank on you not comparing. Next thread: iPhone 18 Pro Max vs Samsung Galaxy S26 Ultra the honest 10-round comparison. Which flagship wins depends on one question nobody asks.

• 
  Ann Adamson (@AnnDiegoUSA) reported 19 minutes ago

  @grok Already did but ... I have a bad feeling about this. If all I need to do is downgrade back to SuperGrok and then upgrade immediately to SuperGrok Plus that's fine, I just need someone to tell me that's the official fix, I don't feel like experimenting and messing up my account. I actually do not need the $30/mo SuperGrok because I have SuperGrok through my X Premium+ account charged through the Apple store... But if I flat out just *cancel* Heavy I'm afraid I will lose all my stuff!

• 
  Matteo (@matteodotsui) reported 21 minutes ago

  @vibhu Let me ask you a question @vibhu I got to know you via Solana Spaces. Those beautiful, minimalistic physical stores that gave out Apple Store vibes and sadly ended up closing down. Looking back, what made you conclude those were a mistake?

• 
  brice (@brissle) reported 23 minutes ago

  going through a grueling trial of torment (troubleshooting a hardware issue at the apple store)

• 
  Abidemi Babaolowo Rolihlahla 🇳🇬 (@enyola) reported 25 minutes ago

  Apple is not doing well at all, what the actual hell? Bought three MacBook Airs a week ago for my team members and almost forgot about it. Why did we unbox them like a kid on Christmas day, only to discover that two of them straight up had NO power adapters in the box. Just the laptop sitting there looking pretty and completely useless. I called the supplier and he's telling me two must be EU/UK and they don't ship with chargers, only US ship with adapters. Werey even sent me bill for two chargers immediately. What is all the nonsense “in the name of compliance” or whatever eco-friendly PR stunt? Where exactly do you expect me to magically pull chargers from @AppleSupport ? Thin air? The nearest Apple Store at 2 a.m.? Or My neighbor’s junk drawer? This is such a **** move. Paying full price for three machines and you’re making me run around hunting for bricks like it’s 2010. Ship every ******* box with adapter or fix your packaging and least slap a warning on the box. Ridiculous.

• 
  Zhmana hakimi. (ژمنه حکیمی) (@zhamanahakimii) reported 26 minutes ago

  Today wasn’t a good day. I was already dealing with a lot and on top of everything, it was August 15th a date that carries so much pain for so many of us. Later there was an issue with my phone and I had to leave it at the Apple Store for about four hours .So I found a quiet corner and started reading with no phone I ended up reading for hours, until I fell asleep. When I woke up, I genuinely felt like a completely different person. And that’s when it hit me. Something as simple as reading, learning, escaping into a book, and understanding the words in front of you is a privilege that millions of Afghan girls have been denied for five years. Now imagine being told you cannot learn. That you don’t have the right to read or write. You might think, who would be crazy enough to say that? But yes this is the reality for girls and women in Afghanistan in 2026. Five years later, they are still being denied one of the most basic human rights: the right to learn.

• 
  jahbibi (@lustclouds) reported 26 minutes ago

  Just spent over 3 hours in the Apple Store tryna fix all my problems across devices, ain’t **** funny rn

• 
  Ryan (@SuperNetzel) reported 32 minutes ago

  @badlyer123 @grok I don’t use a case. Anytime my phone has been damaged, in the rare case that happens I go to the Apple Store and they fix it and I leave.

• 
  SaMi (@info_with_ai) reported 34 minutes ago

  🚨 BREAKING: A former Apple Store employee revealed what they say customers rarely hear at the Genius Bar. If your battery health is still above 80%, you may be pushed toward a new iPhone when a battery replacement could solve the problem. Before your next Genius Bar visit, here are 5 things Apple employees may not tell you—according to someone who worked behind the bar:

• 
  Arsalan Tayyab (@ArsalanTayyab7) reported 36 minutes ago

  @Camsiyonna1 Went to Apple store in the Mall and one of their female representative asked for my ID and I'm facing problems on many fronts similar to the video.....! Personal information exploitation is a very lucrative asset in malls!

• 
  バカリズム (@BakaLeethm) reported 40 minutes ago

  @apple @AppleSupport Dear Apple Support / Customer Relations, My name is Yukita, and I am contacting you on behalf of my friend in Japan regarding a serious unresolved issue with Apple Japan. My friend previously had his iPhone repaired at an Apple Store in Japan. However, the repair appears not to have been completed properly, and the iPhone later suffered water damage and is now unusable. He contacted Apple Japan regarding the issue, but he was told that he would need to travel to Tokyo so that Apple could determine whether the damage was caused by him or was related to the previous repair. He does not live in Tokyo, and traveling there would cost him more than USD 100. More importantly, he currently cannot use his iPhone at all. I have already contacted Apple Support in the United States, but I was told that they could not assist because the device and customer are located outside the United States. We understand that Apple needs to inspect the device to determine the cause of the problem. However, we do not understand why he must personally travel to Tokyo, especially when the issue may be related to an incomplete or improper repair performed by Apple. Because the phone is currently unusable, he has already suffered additional losses, including access to important photos and data, backups, and transportation-related funds stored on the device that cannot be refunded. We are therefore requesting that Apple escalate this matter and provide a practical solution that does not require him to travel to Tokyo at his own expense. For example, we would appreciate an inspection at a closer Apple Store or authorized service location, or another arrangement that allows the device to be evaluated as soon as possible. This matter is urgent because he currently has no usable phone. Please review this case and contact us as soon as possible. We would sincerely appreciate Apple’s assistance in resolving this matter fairly and promptly. Regards, Yukita

• 
  Ian Botes | DPU Founder (@RealIanBotes) reported 43 minutes ago

  You'll make WAY more money if you stop trusting something because it makes sense IN THEORY Getting plenty of comments sounds great IN THEORY, but 99% of them are almost always tirekickers and don't indicate potential buyers Selling at top of funnel after using spray and pray content sounds great IN THEORY, until you realize top of funnel content is outside a funnel so its guaranteed to attract mainly people who would never pay you Shipping new product updates publicly sounds great IN THEORY, until you realize other people with more experience can now clone your offer in 1 hour and market it better (you are also just procrastinating instead of making money) Giving up after 20 DM/Cold Emails sounds great IN THEORY, until you learn statistically you will make no money unless you send 650-1000 Doing lifestyle marketing with Ferrari's and Penthouses and Private Jets sounds great IN THEORY, until you realize that just makes you look like a moron Making your entire goal retiring your parents sounds great IN THEORY, until you realize not everyone has poor third world country parents Hiring early sounds great IN THEORY, until you realize you have no idea how to write an SOP, and nobody will ever be as good as you at your job in the early stages Depending the Apple Store to make software sales sounds great IN THEORY, until you realize you are now dependent on a system that can remove you whenever they want for whatever reason (and you still have zero idea how to drive traffic yourself, make sales yourself, or build a customer acquisition system yourself) Earning all your income from YouTube views sounds great IN THEORY, until you realize there's a 21 year old selling ebooks on Instagram borrowing traffic who's lapping you in profit every month (and unlike you if he loses a YouTube channel he doesn't lose all his income) Building a landing page using a framer template/lovable sounds great IN THEORY, until you realize you maximized aesthetics and destroyed your conversion rate (because you have zero idea how to write actual copy and now your site looks like a clone of every other landing page) Spending $200k on a ******* dance theory degree sounds great IN THEORY, until you realize you just blew $200k you could have spent 5% of that on a mentor and hit $30k/mo in just 1 year Posting "Insane Value" on the timeline sounds great IN THEORY, until you realize you are sophisticating the market and years from now you're going to see all the sh#t you charged thousands of dollars for are now common sense and available everywhere for free Reading 100 Books every year sounds great IN THEORY, until you realize most of the OG books teach the same fundamentals, and you could easily have absorbed all their most important lessons using Notebooklm over night instead of spending 365 days reading platitude drivel and irrelevant personal stories they put in between the actual value inside the book Being afraid to pay for high quality help sounds great IN THEORY, until you realize the broke guy who saved up the $600-$5k and invested in a good mentor is now making $30k/mo, and you're still under $2k/mo despite starting at the same time Posting mainly platitude drivel every single day to drive impressions toward your middle of funnel sounds great IN THEORY, until you realize everyone now thinks you're ret#rded because you don't seem to have an original thought about anything whatsoever (stop trying to be Kieran Drew, Dan Koe, or Justin Welsh) Not following your mentor's instructions sounds great IN THEORY, until you realize the only reason you're doubting yourself is because you don't have his/her experience, and because they already went through that self doubt and figured it out anyway, you not listening to them is the only reason you are not making money We solve every single one of these problems and bottlenecks in DPU btw (no audience required) Godspeed, Ian

• 
  Bonafide Brand (@everythingfxx) reported 44 minutes ago

  @theglobalZinny That #7,600 every 2 weeks no make sense at all — you're right to be confused. If it's meant to be 1 month, you shouldn't be paying twice. Let's sort it out quick: 1. Which premium is this? Is it Meta Verified, X Premium, TradingView, or Meta AI Premium? The #7,600 price sounds exactly like Meta Verified in Nigeria, and that one is supposed to last 30 days, not 14 days. 2. Why it might be disappearing after 2 weeks: • You might be on a 2-week trial that auto-converts • Your payment didn't fully renew, so it drops off and asks you to pay again • You have 2 active subscriptions running (one on Facebook, one on Instagram) — so it looks like you pay every 2 weeks • Network/bank declined the renewal, so it cancels early Can you check this for me so I can guide you properly: • Where do you see the expiry date? Is it in Settings > Meta Verified / Subscription? • Are you paying via Play Store, Apple Store, or directly with card? • Do you get a receipt email after each payment? What to do for now — don't pay again yet: 1. Go to your phone's subscriptions: • iPhone: Settings > Apple ID > Subscriptions • Android: Play Store > Payments & subscriptions > Subscriptions See if it says 2 weeks or 1 month, and if you have duplicate subs. 2. If it's Meta Verified, go to Accounts Center > Meta Verified > Manage — it will show the real expiry. 3. If it truly expires after 14 days but charges for 30 days, that's a billing error. Don't keep paying. Cancel it and I can help you raise a support ticket to get the refund for the extra charge. Tell me which app it's for and where you subscribed from, I will walk you through fixing it so you only pay once a month.

• 
  Ibukun (@ibukunsznn) reported 44 minutes ago

  @minipay I’ll be ysing my minipay card to pay for apple store and google cloud payments as i am a developer and need a standard payment method for payments and subscriptions which has been a major issue for me.

• 
  #1 Comcast Fan (@bsbr666) reported 45 minutes ago

  @_UncleMax @jakebrodes yesterday's **** let me cool out and slow it down and work on songs or whatever. today's just chucks my resting heart rate up to 130bpm while rendering me a non-verbal demon. give me mid 00s beasters from my neighbor's porch over that 25% THC **** they sell at the Apple store.

• 
  John Strom (@JohnStrom64) reported 50 minutes ago

  @ValerieAnne1970 Yep. My iPhone 11 suddenly started having issues typing messages. Never damaged or wet. Just one day, started acting up. I took it into an Apple Store and was told that it would cost more to ‘fix’ it than to get a new one and they wouldn’t guarantee they could even fix it.

• 
  Theron (@theron_chase) reported 54 minutes ago

  None of this requires spending $249 on a new pair right away. It's three things: check real charging habits, turn off features you don't need, and ask about the $49–$69 official battery replacement before assuming a full replacement is the only option. Go check your AirPods settings right now. If this was useful, RT the first tweet so someone else saves $200 before their next Apple Store visit. And if you've got a specific AirPods battery or connection question, reply and I'll help you track it down.

• 
  Bishal Nandi (@LearnWithBishal) reported 56 minutes ago

  WHAT THESE DIAGNOSTICS CAN TELL YOU Before you spend money on a repair, you can find out: • If your battery is genuinely worn out, or still healthy • If touch-screen issues are hardware-related and not just a software glitch • If your microphone, speakers, or sensors are starting to fail • If poor signal is caused by your iPhone or your carrier's network • If key parts have been replaced or the device was previously opened The difference? You walk into the Apple Store knowing what's wrong instead of guessing. Knowledge is expensive only when you don't have it.