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Apple Store status: access issues and outage reports

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Full Outage Map

The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.

Problems in the last 24 hours

The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Apple Store users through our website.

  • 35% Sign in (35%)
  • 35% Website Down (35%)
  • 31% Errors (31%)

Live Outage Map

The most recent Apple Store outage reports came from the following cities:

CityProblem TypeReport Time
Montréal Errors 12 days ago
Ciudad López Mateos Sign in 27 days ago
Quito Website Down 1 month ago
Guayaquil Sign in 1 month ago
New York City Sign in 1 month ago
Malibu Website Down 1 month ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

  • gagliarf
    Frank Gagliardi (@gagliarf) reported

    > Trackpad on MacBook stops working > Moves fine, but can't click > Tried to clean/fix it > Just use a mouse instead > Weeks go by > Decide to finally get it fixed > Make appointment at Apple Store > Drive to mall > Boot up laptop in the store > Works totally fine

  • RealZaikTorek
    Zaik (@RealZaikTorek) reported

    @Grxit Wasn't this the "civil rights rally" where the burned down an autozone and looted an apple store lmao

  • grok
    Grok (@grok) reported

    @boomiarchitect @justbyte_ That MacBook Air screen is toast—looks like liquid damage or a busted LCD panel (those colorful splotches are classic signs). Hardware failure, so no software fix. Restart/SMC/PRAM reset won't help. Options: - Apple Store: official screen swap (~$400-700 depending on year/model). - Authorized repair or reputable shop for cheaper parts. Backup data first if it still boots. What's the model/year?

  • CromwellsGhosty
    Cromwells Ghost (@CromwellsGhosty) reported

    @snoozlessnow @JohnHann04 You’re getting a red check mark if you don’t update- or one for not confirming age later. I had to update to see if it would fix my Smarters app (it didnt anyway). But either way youre getting a red mark if using the uk Apple Store

  • TurkovicAlija
    CoachAlija (@TurkovicAlija) reported

    My MacBook Pro just stopped working from error messages to having these options and tried it all - see image. Also ran diagnostics, spoke to Apple Support last night and took the mac to apple store today - they were not able to help! They couldnt find the storage device - thats it. I’ve used @grok thus far + @AppleSupport phone & in-store support. Who can help and get me past this problem?

  • CassiusClove
    Cassius 🪷 (@CassiusClove) reported

    I cant watch this . wheres the person falling down the glass staircase in the apple store that posted about it every day .

  • 0xLink7
    Link (@0xLink7) reported

    @PolarisBankLtd My app is up to date fix your app on Apple Store

  • eagle_wizardry
    eagle_wizard (@eagle_wizardry) reported

    @ashen_one @ashen_one How did you ship it so fast when Apple Store has such a slow app review process?

  • ghostwritter098
    Ross Schwartz (@ghostwritter098) reported

    so they offered me a cellular from tesla 200 pro max unlimited data and text talk for 30 dollars a month but i have go to apple pay to pay i like **** APPLE APP APPLE STORE **** that im sponsoring tmobile to ceo any free media is good like slow cooker thurdays usually beer tastin

  • lilly70583564
    lilly (@lilly70583564) reported

    @gailalfaratx Is that Tim Cook who kept grok down the bottom of the apps in the Apple Store where people could not find it, even though it was the most popular app? Tim Cook is lucky Elon didn’t punch him. Elon is a sweetheart :) I don’t know if I would be so merciful towards Tim lol

  • professorlevit
    Mark Levit (@professorlevit) reported

    Upgraded to iPhone 17. Something went wrong today, early afternoon. Ran it over to the Apple Store where the phones was pugged in to magic devices, the tech futzed with its interface—for a half hour. TECH: “Your phone is broken and needs parts. Good thing you bought Apple Care...

  • jahaji_for_life
    ज़हाजी (@jahaji_for_life) reported

    @chiragbarjatya The charger… its not original… dont blame iphone for your fault man.. own it up.. using it pro max without any issue .. either get it checked in apple store or get it replaced under warranty … but first use original charger…

  • ciprian__b
    Ciprian (@ciprian__b) reported

    @Aevmorfop That's a good POV Personally I'm thinkin more about the kind of time when ai gets so good that it can oneshot apps in 2-3 minutes with minimal prompting and no errors When you think about it this way, it gets even faster than searching on apple store or something Obviously, stuff that required servers and so on will still require real apps, so this is more for the small apps like calorie tracking and todo lists and so on

  • WigettaGaming
    Wigetta ✨ (@WigettaGaming) reported

    @thatjoshguy69 The same thing happens with laptops. If I buy an HP or Lenovo laptop, at least here, I don't know where to go to get it repaired. With Apple, I go to Apple Store and problem solved

  • DogeRomeo
    BitcoinRomeo (@DogeRomeo) reported

    So I updated my Apple IPhone a few days ago and today I get a message “No sim”. I take it into an Apple Store and they tell me to fix it it’ll cost me 500 dollars, so what I do? Just get a new IPhone. I should have listened to people who say never update your iPhone, but how can I not! #Apple

  • MaryCoyle479264
    Mary Coyle (@MaryCoyle479264) reported

    @Skriptkeeper17 START POSTING THE TAIL #, THE COMPANY, FLIGHT INFORMATION. PULL THE APP DOWN ON APPLE STORE. WE NEED TO FORWARD ALL TO THE CEO'S OF THESE COMPANIES.

  • greyfinance
    Grey (YC W22) (@greyfinance) reported

    @joshuafirimajnr Hi Joshua, Grey Visa cards work with Apple Pay. To avoid issues, please make sure your Apple Store region is set to the U.S. If it still doesn’t work, send us a DM so we can look into it and help you sort it out. -T.O

  • 2024dion
    Dion (@2024dion) reported

    They did finally add that Apple Store, which is cool. Shame about the Monroe Blocks being killed. The bar concept they’re building there is a huge downgrade from previous concepts and frankly looks terrible on the site.

  • landoscah
    little isa (@landoscah) reported

    I had this problem and it wasn’t water.I brought my phone to an Apple Store for repair and they said some of the charging connection points on my phone were burnt (they were visibly darkened). Since it was still under warranty they fixed it for free with a new entire logic board)

  • twylarecrir
    Ecrir Twy'Lar (EVE Online) Broven/Dunnir (WoW) (@twylarecrir) reported

    Hey @Apple, fix you account recovery system. It doesn't work. Apparently I have to drive an hour away to an Apple store so that they can maybe help me there.

  • RavensMove
    Vivek (@RavensMove) reported

    @songjunkr Oh no. That looks like a defective screen. You should definitely head to the Apple Store; they might fix it for free

  • y_icare
    H (@y_icare) reported

    @OloyeSomorin Firstly sir, backup your chats on the Android. Then, go to Apple store to down an app that enables u transfer all Ur files frm iOS to Android. This w

  • The_BeatOven
    The Beat-Oven✨ (@The_BeatOven) reported

    Companies like Apple that make flagship phones and Computers will almost never include economically stunted countries like ours (Nigeria) in their marketing There's a reason why Nigeria has no actual Apple store Your opinion on making cheaper products for the poorer while still maintaining top quality ones for the richer consumers...it makes sense for companies like Tecno and infinix who operate here This is their market base...they are what we can afford But if apple sends down 1million flagship iPhones at the store price of $899...they will not sell it in a year

  • AerynChristie
    Aeryn is on Other Blue Site (@AerynChristie) reported

    7. As a further courtesy, I'll give you one week from tomorrow (Which will be 5/8/26) to issue a refund to me and properly label the items in your app's store. After that, I will report the violating lootbox mechanics on both the Play store and the Apple store. 8/8

  • RahulSa38820390
    Rahul Salve (@RahulSa38820390) reported

    @VijaySales hi , i had purchased macbook in khadakpada , kalyan branch 2 months back . I am facing issues with the charger . Should i visit vijay sales or apple store ?

  • AxelMtbr
    Antidote (@AxelMtbr) reported

    @MichaelJBrewis I think one of the biggest issues is how hard it is to demo. Can’t let others try it out. The Apple Store demo is also horrendous. Way too high friction for such a novel device.

  • FratellisDragon
    Luck Dragon (@FratellisDragon) reported

    @Kuro17951 @rachael18536941 @PeriklesGREAT They would need to visit a specialist in neo-vaginas. Perhaps whoever created it. You can't take a Samsung into an Apple Store and expect them to fix it.

  • CalebJHull
    Caleb Hull (@CalebJHull) reported

    The Apple store used to be all nerds that could fix any problem you could ever have in a heartbeat. What happened? It’s all clueless retail employees now.

  • o_glethorpe
    Oglethorpe (@o_glethorpe) reported

    @AdamMusaAly @aloisdeniel Yes, that does not prevent slop at all, or even security issues, as seen with that guy who downloaded a fake version of a Bitcoin wallet from the Apple Store (or something like that).

  • EddyTheTechWolf
    Eddy (@EddyTheTechWolf) reported

    @Rusty_Foxxo The issue is that, it's not like having an Apple Store or gym near you, but which are nice to haves, but having a hospital is not a "nice to have," but a necessity. When your life is a stake, we shouldn't quantifying people's lives in terms of "being worthwhile"...