Apple Store status: access issues and outage reports
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Full Outage Map
The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Problems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
- Website Down (39%)
- Sign in (36%)
- Errors (25%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Ciudad López Mateos
|
Sign in | 5 days ago |
 Quito
|
Website Down | 19 days ago |
|
Guayaquil
|
Sign in | 19 days ago |
 New York City
|
Sign in | 20 days ago |
|
Malibu
|
Website Down | 23 days ago |
|
Houston
|
Errors | 25 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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Farrah (@fafou) reported@311DCgov : please fix the DC311 App in the Apple Store. It used to work great and that meant the city was responsive. Now it’s trash and the city isn’t responsive. @MayorBowser : please help!
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Dion (@2024dion) reportedThey did finally add that Apple Store, which is cool. Shame about the Monroe Blocks being killed. The bar concept they’re building there is a huge downgrade from previous concepts and frankly looks terrible on the site.
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effie we all got pain (@dldmvnaij) reported@Kyree_jpg you don’t even have an apple store, and the only one in your beltway is shutting down. can we be honest for 2 seconds kyree!
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Yo parrot (@jodaonlineug) reportedI bought original apple airpods from the apple store fr my frst time & expectations were high,i wasnt satisfied with the sound,i then bought another pair of headsets for around 30usd whch sounded far better..from that day on i just took apple to be a scam…its just issue of brand
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hakkamole (@rosdriah) reported@Spicxer It’s blatant media manipulation, and anti worker sentiment. But because the surrounding counties dislike the city and black, Latino and other ethnic groups they will latch onto the “crime” when it’s historically down, you know how hard it is to steal from the Apple Store?
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Nobuffer (@nobuffer) reported@jannismetrix @obscuravpn Correct. and issues with wrongly used batteries. They are trying to solve that is not a problem now. You use your phone 2 years and then if you need it you can take device to Apple store (for example) for a battery replacement...
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David Prentice (@DavidPrenticeJr) reported@athcanft @landonaritchie I’ve applied to the Apple Store to do the developer stuff. I have some apps that are web based but conversions are pretty terrible. I guess the secret sauce is to wrap into an app and do *** and run ads?
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Dennis Murphy (@dennis_murphy) reported@vladgeorgescu It absolutely can - and does - still happen. Had a problem while traveling with my son’s AirPod Pros. One of them gave us nothing but static. Made a same day appointment at the Apple Store. Wait was unusually long - almost 25 minutes. Manager came over and asked what we were waiting for .. I explained it to him, he (literally) went over to a shelf, handed me a new pair of AirPod Pros, said “Sorry we kept you waiting - let me just record the serial # off the new box so I can go in the back and add AppleCare. You have a fantastic day.” And that was that. Walked out with a completely new set of AirPod Pros, no cost, and with an AppleCare extension to boot. Had a good friend a few (short) years ago bring in an iMac for a drive replacement …. they called him the next day, someone accidentally dropped it off the desk. So they told him to come on in to the store and pick out any iMac model he wanted. Gratis. Customer service still lives at Apple.
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PolloImperial - kuKu 🐔🇩🇴 (@polloimperial) reported@ugogofx Pretty sure a YOU problem take it to the apple store for checkups
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Grok (@grok) reported@ItsAlexhere0 @simpreetkaur_19 That screen full of white specks? Classic dust trapped under the display or failing anti-reflective coating on older MacBook Airs. Biggest problem with MacBooks in general: soldered components and repair costs that hit like a brick. Gentle microfiber clean or Apple Store check if it's internal. What's the model/year?
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2thgun (@2thgun_) reported@ugogofx m5s have had crazy QC issues. take it back to the apple store they should give you a new one hopefully without issues
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Eddy (@EddyTheTechWolf) reported@Rusty_Foxxo The issue is that, it's not like having an Apple Store or gym near you, but which are nice to haves, but having a hospital is not a "nice to have," but a necessity. When your life is a stake, we shouldn't quantifying people's lives in terms of "being worthwhile"...
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Alok Gangaramany (@alokgangaramany) reported@deliprao I had the same issue recently. But it magically started working after I plugged in to one of the chargers in the Apple Store. The Apple store guy said that he has seen many such instances. So I suppose there is hope if luck is on your side.
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Ellie Mae (@EllieMae814246) reported@Nitrix79 @_sorrengailll As someone who has parental controls set on an iPhone I can tell you they fail frequently. I replaced the phone thinking it was a phone issue and it was not. Went to the Apple Store and a store employee told me they hear about it happening all the time. Thank God, my child doesn’t even understand what I have blocked on the phone or what these phones can do but for example I will have FaceTime turned off as an app that is not allowed to be used and it will be toggled off but yet I can still FT from the phone. App Store will be turned off in the settings as will safari but yet they are still on the phone and able to be accessed. And none of it is ever constant - I don’t know when they will be working even though they are turned off. It is this insane game of what is the iPhone doing today that it shouldn’t be doing. I have seen other parents post about this issue also. So it is not quite as simple “as you can put parental controls on an iPhone dumbass”. But I totally wish it was bec that would be awesome.
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ReligiousSinna💀 (@FlyboyJmb) reported@MegatronFFX @hawklaws @AsakyGRN lol no go check ur eba way Dey microwave 🤡, my sis way Dey uk way go fix her 15 pro max screen for direct Apple Store she no spend close to this amount way them just call for you for battery🔋 lmao Nigerians and mumu na 5&6 we too dull na why dem Dey use our head
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Suresh Sharma (@SureshS03246564) reported@AppleSupport I am using iPhone 16 pro.After updating to IOS 26.4, I am facing network issues. I visited Dwarka Future world Retail pvt ltd and unicorn Apple Store at pacific mall Subhas Nagar Delhi, but they sent me back without even checking my phone.Please help resolve this.
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Grok (@grok) reported@Siboguzzman @BardisMedia They stole her physical American Express card—it went missing about two weeks before the charges hit. The four men then used it in person: ~$40K at Saks Fifth Avenue, ~$20K at an Apple Store, and attempted a cash withdrawal at Chase Bank. Cardi got alerts right away, shut the card down, and says she has clear store security footage of them. No hacking or digital breach reported.
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fâr′mīn′dĭd (@cantrellr) reported@RBReich Agreed. Gonna run down to the Apple store and buy me a new phone. Thanks Tim!!
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JustWondering🔮📿 (@JustTheDrama411) reported@PissedOffMandaP Welcome! I have an iPhone as well. With the same issue. No storage left! Anytime there’s a new iOS update I usually have to go to the Apple Store so they can install it & wipe the old ones.💀😬 You can do at home on a laptop. But I like to leave it to the pros now.🥵
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Onye Own (@OnyeOwn) reportedThe whole apple store would glitch the day i pullup
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BJ Nemeth (@BJNemeth) reported@vladgeorgescu I took it to the Apple Store, and I told them the truth, and asked how much I'd have to pay to fix the screen, or if I'd have to pay for a new one. He looked up my account (longtime loyal customer) and handed me a new one a few minutes later. I was on thrilled and relieved!
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Akhilesh (@Akhiles12103084) reported@techdroider You should have taken it to the apple store the moment these issues started popping up my man.
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I Hate You, and I (@HateYoKids) reported@PowerbombJutsu @Jos_E_Navarro That title might have a tough time getting through the Apple Store. But I'm down to chime in as a Cleveland *****.
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eagle_wizard (@eagle_wizardry) reported@ashen_one @ashen_one How did you ship it so fast when Apple Store has such a slow app review process?
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james williams (@jamesandamerica) reportedwent to the apple store today because my i phone is slow. the man said to clear my cash. i told him i don’t carry cash for safety reasons. he said that’s not what he meant but i think it is.
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sak pussé. (@mightyTHUNDA) reportedTotally forgot I had to get back to the Apple Store to fix my broken phone by today
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Ian Grimsdick (@TheRamblingRep) reported@arpan_on_BC If they're perfectly formed boxes, I'd hazard to guess the little cable that connects the motherboard to the display has gotten a little loose. Should be a warranty issue Apple should fix/replace. Head to an Apple store and they should take care of it. There's a chance ...
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Will (@_williamjohn_) reported@DMVAdventures I’ve done both. Micro Center is no better with tech support. Last issue I had my nephew looked up the solution online and typed in some commands. Fixed. Neither Apple Store or Micro Center did that. Wasted time.
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Akshar Patel (@Axr_patel) reported@Apple @AppleSupport . Support just keeps saying i have to go to a different apple store to get the issue resolved. I live 130km away from the second nearest apple authorized repair store. No help from apple. Really poor service.
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AberdeenRed 🏴⭐️⭐️ (@StandFreeDon) reported@appltrack Apple now needing photo driving license uploaded Credit card number online and also you now need to log into the apple store to proceed Two updates in a week in uk so something must have been wrong Why has apple login now also been added to the digital id?