Apple Store

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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.

Problems in the last 24 hours

The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Apple Store Outage Chart 12/05/2025 13:40

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Most Reported Problems

The following are the most recent problems reported by Apple Store users through our website.

  1. Website Down (52%)

    Website Down (52%)

  2. Errors (31%)

    Errors (31%)

  3. Sign in (17%)

    Sign in (17%)

Live Outage Map

The most recent Apple Store outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
IndiaNew Delhi Website Down
United KingdomBlackburn Website Down
United StatesAshburn Sign in
United StatesSouth Park Township Errors
SpainIllescas Website Down
United StatesAshburn Website Down
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

  • iasiarodriques Rodriques (@iasiarodriques) reported

    Is the apple store website having a glitch or something?

  • DanielStrauss4 Daniel Strauss (@DanielStrauss4) reported

    @UrsulaPerano Pretty sure I just passed you as I grumpily marched into the Apple store thinking my phone was broken only to learn I was trying to press the right buttons in the wrong sequence to restart it.

  • coles_corner_ Cole (@coles_corner_) reported

    So my speaker in my phone isn’t working so down to the Apple store I go…

  • Bloguintosh Javier Rodriguez Menéndez (@Bloguintosh) reported

    @Sam_Ohanaware I had to replace the battery of my MBP 15” 2015 last month (and know a few other people with the same “problem” at nearly the same time for 2015 models). The cost for replacement at Apple Store was 209 €.

  • ashadventur2020 18+✨AdventuresWithAsh ✨ (@ashadventur2020) reported

    My phone is still stuck on the apple screen and I'm not able to log into Onlyfans, snap, or discord. I'll have to visit an apple store tomorrow to hopefully fix it. RIP to all the nudes I just took that are most likely lost because they weren't backed up. 😭

  • 2mushrooms soda!! (@2mushrooms) reported

    @The_049_MC @iampancakke (Also every apple store ive been to advised me for minor repairs to go to any secondary store etc. Unless it had to do with big issues that were complex, none of them have ever tried to make me pay too much money for little services :) )

  • yasqwq yas (@yasqwq) reported

    @NorthSecrecys go to the actual apple store they should be able to fix it. my brothers was in a boot loop and they fixed it rrly quickly tho i think it wiped his phone clean. but try it!

  • tinycrusaders udo*ೃ࿔₊• (@tinycrusaders) reported

    @plasticluvdelux ahhh thank u so so much! the screen only goes like that when i shut it down, it happens for a few seconds and then it shuts down. the mac works just fine, it’s just when i shut it down that happens. i’m taking it to the apple store tomorrow btw :))

  • ivy_flow ivonne corporan (@ivy_flow) reported

    @VZWSupport @Verizon @VZWSupport can you get my phone off the stolen list!!!!!! It’s my iPhone!! I purchased in full at the apple store!! You guys have no right! Stop hanging up on me when I call support and explain my issue

  • sydneyrfrank syd 🌞 (@sydneyrfrank) reported

    i’m gonna bet my laptop is gonna do the exact problem it’s having the moment i open it in this apple store. AND J DANT EVEN AFFORD TO FIX IT GOD DAMN JT

  • calleweird Arne (@calleweird) reported

    @tom97527184 that sucks. i got it all done thru the support app using chat and then just turned in the broken one at a nearby premium reseller (we have only one official apple store in brussels)

  • ____speakeasy 🧚🏽‍♀️ (@____speakeasy) reported

    Then my phone would not got out of emergency state; it wouldn’t shut down. Had no access to my phone all day. Make it to Apple store at 6:30 and mfs wanna act like I didn’t try to reset my crap. Even then still was in emergency mode.

  • ghoreyy cruelle (@ghoreyy) reported

    @heavvnsent did u try plugging it into computer and holding down the lock screen button and the bottom volume button to “restart” it? the same thing happened to me before and it wouldn’t turn on and Apple store made me do that and it worked

  • tdaves2 tdaves (@tdaves2) reported

    @Apple What the heck is going on over there? All I want to do is a simple product exchange for a brand NIB item and after two trips to the Apple store today no exchange due to “systemic issues,” and a 30 minute phone call transferred to 4 different people just to get hung up on?

  • DanielH15501355 Daniel Hammer (@DanielH15501355) reported

    @Verizon I’m still dropping calls constantly. Contacted support 3 times over this issue and have also been to the Apple store. Phone isn’t the problem. Tired of a service I can’t rely on to make a phone call without dropping over a dozen calls a day

  • icloudalgerie ICLOUD FRANCE 🇫🇷 (@icloudalgerie) reported

    CLEAN SLOW VERY VERY HIGH SUCCES RATE ONLY EUROPE SOLD TO APPLE STORE NOT SUPPORTED DM FOR ORDRE : +33605864459

  • TheWalsallSwift 𝕆𝕝𝕝𝕪🇾🇪 (@TheWalsallSwift) reported

    @TheRobHarvey_ @Apple Oh I play footy manager on mine mate that’s no problem at all, if you get chance pop into the Apple store in Birmingham to have a good look at one

  • becca__lr bex🌹🇵🇸 (@becca__lr) reported

    back off my jollies with my broken phone ready to be towed to the apple store tomorrow and praying they don't charge an arm and a leg

  • Garylee57 GaryB (@Garylee57) reported

    @AppleSupport I need to say that how I feel & how I was treated at the Apple store is extremely unacceptable... I felt the whole time I was there embarrassed, awkward,.. The guy/gentleman that was treating me there talked down to me not to me.... because he kept

  • teenagerslftv mia (@teenagerslftv) reported

    its not like i have a problem of someone asking me how to use certain things but shes treating me like im an apple store worker idk everything bruh

  • deemarenee Deema (@deemarenee) reported

    No way the sound on my laptop was not working this whole week and right when i take it to the Apple store it starts working… i look so stupid rn 😭😭

  • taylorjwofford Taylor Wofford (@taylorjwofford) reported

    Guy at the apple store arguing it’s not his fault his screen is broken after he dropped his laptop on the floor

  • lasacerdotessa 𝐑𝐞𝐚 𝐀𝐦𝐚𝐭𝐚 (@lasacerdotessa) reported

    Guy at the apple store Genius Bar: wow your phone screen looks orange, that’s so weird. Me: well blue light is terrible for your eyes and your health sooooo… yeah my screen is orange. Him: 😯

  • byJoshuaDavis Joshua Davis (@byJoshuaDavis) reported

    Went to the Apple Store to fix my laptop and the tech asked about my thoughts on CSAM scanning. Even though I have nothing to hide (it’s a work computer with corporate IT spyware on it), it still felt like a creepy question for an Apple employee to ask.

  • tinycrusaders udo*ೃ࿔₊• (@tinycrusaders) reported

    @georgieissuper i’ll try to fix it and if i can’t i’ll take it to the apple store

  • sameep_dixit Sameep Dixit (@sameep_dixit) reported

    India Apple support-They want me to go back to the seller to ask if he can fix the discolouration.Fix the case- really? The manager says go to apple store and get an email that they can’t help me?Don’t understand at all. This was the help I was gonna get? @AppleSupport @tim_cook

  • Jessica23089278 Jessica (@Jessica23089278) reported

    @VZWSupport I am extremely frustrated with the lack of cell service I’ve had in the last couple of weeks. My calls have been broken up and I can’t hear anyone. my phone is useless. I’ve called customer service, been to the Verizon store and the Apple store. No one can help!

  • LiLi_Smiles cHiZoBa. (@LiLi_Smiles) reported

    Couldn’t tweet for some minutes and was legit ready to go to the Apple store to question their product. Just got an alert saying there’s an issue with comms. A system that works.

  • iamcoolallison Allison (@iamcoolallison) reported

    Apparently, when your 1.5 year-old @beatsbydre headphones stop connecting to your phone, and you take them to the apple store to figure out why, they charge $198 to fix them. Or you know, the same price as a new pair.

  • bcreative10 Fifolet 🐊 (@bcreative10) reported

    My computer will not turn back on. Had to drop at Apple store in Lafayette and broke down in tears. Guy was so sweet to me. Really don’t have money for this mountain.