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Apple Store status: access issues and outage reports

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Full Outage Map

The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.

Problems in the last 24 hours

The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Apple Store users through our website.

  • 35% Sign in (35%)
  • 35% Website Down (35%)
  • 31% Errors (31%)

Live Outage Map

The most recent Apple Store outage reports came from the following cities:

CityProblem TypeReport Time
Montréal Errors 12 days ago
Ciudad López Mateos Sign in 28 days ago
Quito Website Down 1 month ago
Guayaquil Sign in 1 month ago
New York City Sign in 1 month ago
Malibu Website Down 2 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

  • Djmikeslice1
    djmikeslice (@Djmikeslice1) reported

    @AppleSupport I’ve now spent over 6 hours between Apple Store visits and phone support regarding an unresolved trade-in/store credit issue involving my iPhone upgrade. Senior Advisor escalation still has not resolved it and promised callbacks never occurred. Looking for Assis

  • cosycatleah
    Leah 🎀🤍 (@cosycatleah) reported

    I wish I was joking… After I went to get my card today, my phone froze and wouldn’t turn back on. I had to go into the Apple Store, where they told me the battery had broken, and the phone was internally damaged. Guess who just had to buy a phone they couldn’t afford! :,)

  • taytay_danielle
    taylor (@taytay_danielle) reported

    @ the Apple Store and y’all I pray it’s not gonna be $400 to fix the screen of this $1500 *** phone omfg I should’ve kept apple care im SICK to my stomach

  • TheNoisyTrunk
    The Noisy Elephant (@TheNoisyTrunk) reported

    You have no clue what you are talking about, moron. Take some time out @AlexErrera2 . Go for a walk down to the local shopping mall. Find a shop called "Prestige **** Accessories", it will be next to the Apple store, or not. Go in and ask for a "super small jack off the crumb" self-pleasure, base model - you don't want the luxury model because that will be too expensive for you. Now, go to the chemist, or Priceline, whichever you prefer, and buy some KY jelly. You can actually get it at Woolworths, but it won't be any cheaper there, just so you know. Then walk all the way back home, like a complete ****, because you can't afford an Uber. When you get home, get a picture of Pauline Hanson, go to the bedroom, and do whatever ******** you like. We don't care what you do, and we don't want to know what you do, but you will have a "super small jack off the crumb" self-pleasure, base model" so you can ******* work it out from there. You dumb ****. Off you go. Walk.

  • jamesandamerica
    james williams (@jamesandamerica) reported

    went to the apple store today because my i phone is slow. the man said to clear my cash. i told him i don’t carry cash for safety reasons. he said that’s not what he meant but i think it is.

  • TrollGod9000
    TrollGod9000 💿 (@TrollGod9000) reported

    The Apple Store giving out free slow neck head with a purchase of a iPhone 17

  • Sudrzn
    सुdhaरஷN (@Sudrzn) reported

    Apple Store didn't gave me the reports Even after multiple requests I've raised. Not sure if this is problem with the brand or the country or their employees If the law is firm, reachable, strict and scary to all the cheap bastards, then it'll be a hell for CSR folks

  • twylarecrir
    Ecrir Twy'Lar (EVE Online) Broven/Dunnir (WoW) (@twylarecrir) reported

    Hey @Apple, fix you account recovery system. It doesn't work. Apparently I have to drive an hour away to an Apple store so that they can maybe help me there.

  • Supa_moist
    👽 (@Supa_moist) reported

    @glittersnot @ladygaga Imagine going to the apple store to get your broken camera fixed and they take your phone to the back and you see Gaga pop up & now you don't have proof you were there.

  • Nomen76
    Nomen Nudum (@Nomen76) reported

    I currently have 494 followers. I appreciate every one of them. Working to get back to 25,000… That’s about where I was, Before X permanently shut down RobertJunebug for the mortal sin of using a popular Apple Store app to help me unfollow people who didn’t follow back.

  • H4R4M8E
    The Notorious CTE (@H4R4M8E) reported

    @Realjoehartman1 @zerohedge The Apple Store shut down because they unionized, stop fear mongering you ****** *****

  • LongstaffA
    Parenthood: Impossible (@LongstaffA) reported

    @WallStreetApes @JohnRavenda I believe this. I had my prior iPhone it was working fine no issues whatsoever. One night it notified me of upcoming update. I picked up my phone in the morning and it would not turn on. Brought it to Apple store they told me they could not fix it.

  • MeloxJourney
    Melox (@MeloxJourney) reported

    @athcanft Will wait :) quick question how do you create ur apple store screenshots ? That’s my biggest problem do you have an fast solution … I want to submit an app to the store

  • jahaji_for_life
    ज़हाजी (@jahaji_for_life) reported

    @chiragbarjatya The charger… its not original… dont blame iphone for your fault man.. own it up.. using it pro max without any issue .. either get it checked in apple store or get it replaced under warranty … but first use original charger…

  • v0calline
    baby~ Blue🌙 (@v0calline) reported

    At the apple store again. Idk if my wifi issue is user stupidity or machine stupidity 🙃 so let’s check

  • complexsimon
    Simon (@complexsimon) reported

    @mweinbach Just be honest. If you walk into an Apple Store with a one year device, or a 5 year device. The five year device is upgraded because the battery is old, it’s slow or not supported and they need something new. They’re not the one you’re selling the improvements to.

  • c0usc0ush8r
    Z (@c0usc0ush8r) reported

    @NateGchi hmm thats weird honestly. havent had that issue with my pros 2nd gen (just joking tho). maybe take them to apple store?

  • Aruna_ABC
    A for Aruna (@Aruna_ABC) reported

    @VodafoneIdeaIN Total #incompetent people at Vi store at New BEL Road and technology team - I am without network since 29th April at my location. Today they are saying it’s your phone problem, check with apple store. Just then I’m using my phone with d sim to tweet this @BELroad

  • tsvtxt
    Dimi (@tsvtxt) reported

    @josephmiclaus You can generate self-signed certificate and sign the code with it. Not an issue. Users might see some warnings (which isn't the best UX) - also uploading to Apple Store is immediate reject without this license certificate.

  • feminin_ominon
    Cody (@feminin_ominon) reported

    @JoaoLyraAraujo @markgurman I installed macOS Tahoe then a couple weeks later took my computer to the Apple store and had them re-install Sequoia. The worse software they’ve ever released. They made so many unnecessary changes, it slowed down my working speed and made things more difficult.

  • DamiDina
    Dami Dina (@DamiDina) reported

    Could have been an issue with Apple Pay that wasn’t accounted from Apple’s end But the customer service and lack there of from the Apple Store is likely what will continue to lead to their downfall imo I literally hate spending money on Apple but have no choice 4 at least 2yr

  • neonpinkbag
    Purewww (@neonpinkbag) reported

    @letsblinkit , order ID - ORD56136136625 I ordered an apple earphone and the seal of the product was broken. I spoke to the customer support and they advised me to check the authenticity by going to an apple store, isn't your app running because for customer convenience?

  • Vlenol143
    Vishal (@Vlenol143) reported

    Bought an iPhone 17 Air on April 27 from Dubai. Facing continuous bugs/issues from day one. Visited Apple Store in India, all updates/checks done, but issue still persists. Need proper support and resolution.@Apple @AppleSupport

  • RahulSa38820390
    Rahul Salve (@RahulSa38820390) reported

    @VijaySales hi , i had purchased macbook in khadakpada , kalyan branch 2 months back . I am facing issues with the charger . Should i visit vijay sales or apple store ?

  • SaiseiInvesting
    Saisei (@SaiseiInvesting) reported

    You walk into a Google store in NYC and they cannot fix one of your problems You walk into an Apple store in NYC and they will fix 99% of your problems Make it make sense? $AAPL $GOOGL

  • augierakow
    Augie (@augierakow) reported

    Good experience at Apple Store today solving this problem (and two others). Thank you @apple.

  • acxsasx
    AC Thompson (@acxsasx) reported

    @AndyObtiva @AdamTornhill Yeah, we’re actually struggling to figure this out. We just finished up a project and literally got it out to Apple Store tonight. We’re gonna be tackling that literally next week. I’m currently advocating that we have a developer per project. Our projects are small enough. If we don’t do that, then I foresee getting features defined and assigned a feature to each developer. And then see what kind of merge conflicts we get. I want to error on the side of moving too fast. Because right now we’ve been erroring on the side of moving too slow. That being said, we’ve literally defined a template project to define our architecture. And we defined a core library that is app agnostic. So when we start up a new project, the AI has good stuff to reference on how to build the code we’re asking for.

  • prestonjong
    Preston Jong (@prestonjong) reported

    Nordics in South Park Mall Charlotte NC, or seven foot tall Swedish Star Wars cosplayers? I did my best to use AI to help me recall what they looked like. My family and I were walking to the Apple Store. I have no memory of reaching the Apple Store. My last memory was “They look like those tall Nordic beings I’ve seen before. She is so hot! Oh wait, they are telepathic and the men are very jealous.” That night I had a dream of them and they invited me to board a saucer shaped craft on the edge of a cliff. But I declined and they were surprised. The next day at work I came down with a rash on my hands and feet . By Wednesday that week I had to take off work and my doctor put me on three types of antihistamines to get the swelling to come down.

  • 0xLink7
    Link (@0xLink7) reported

    @PolarisBankLtd My app is up to date fix your app on Apple Store

  • shivansh2308
    Shivansh Aggarwal (@shivansh2308) reported

    @Vivek_4580ji If you live in delhi. Take your phone with original box to Saket main apple store. They will fix it for you. I have a Japanese variant and they repaired a faulty charging jack for me under warranty. Without BILL!