Apple Store status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Apple Store users through our website.

• Errors (43%)
• Sign in (29%)
• Website Down (29%)

Live Outage Map

The most recent Apple Store outage reports came from the following cities:

City	Problem Type	Report Time
Montréal	Errors	1 month ago
Ciudad López Mateos	Sign in	2 months ago
Quito	Website Down	2 months ago
Guayaquil	Sign in	2 months ago
New York City	Sign in	2 months ago
Malibu	Website Down	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

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  Cheryl Hunter 🏳️‍🌈🇨🇦🌻🦋🇺🇦 (@LadyEmmasGhost) reported 2 minutes ago

  @Supersonic_Red @refueled Reading your post was such a walk down memory lane. I was just having a conversation about my generation with the Apple Store technicians a few days ago. My partner gets in trouble all the time by refusing to acknowledge how important passwords are.

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  Ana | The AI Girl (@WealthEmpireHQ) reported 4 minutes ago

  @ZunairaAi It sounds frustrating to deal with persistent storage issues despite taking all the right steps. I hope the Apple store was able to help find a solution.

• 
  Dawson Gibbs (@dawsbg) reported 5 minutes ago

  The biggest challenge for all consumer apps is acquiring users at the lowest cost. Sweatcoin was having the same issue before it exploded with new users. It was able to acquire users with traditional paid ads, but its CPI would always remain high. Sweatcoin's growth stayed linear until it decided to try a new strategy. And that strategy was mass UGC marketing. Sweatcoin partnered with creators and created organic feeling content. High volume testing of viral hooks and formats. It took these winning viral pieces of content and turned them into Spark Ads. UGC powered paid media. Sweatcoin never had to burn ad spend by guessing on creatives when the creatives were already proven to convert and get engagement. Sweatcoin 10x'd it's ROAS using this viral content made by creators. Hiring tons of creators and ad spend sounds costly, but in reality, Sweatcoin was able to lower its CPI by 53%. In fact, on Apple Store Sweatcoin had the lowest CPI possible. 60 million users acquired. And it all started with one shift in thinking. Mass UGC + UGC powered paid media = 📈 🚀 user acquisition Stop guessing on creatives. Let the market tell you what works. Then put money behind what's already proven. Organic tests it. Paid scales it. Simple as that.

• 
  Thom van Lieshout (@thomvlieshout) reported 6 minutes ago

  @0xYudi They werent sure at istore… annoying af. Apple store would fix it for free without a second thought

• 
  TXTeslaCowboy 🇺🇸 (@TXTeslaCowboy) reported 7 minutes ago

  @tregan01 Big Apple Store problem. Hopefully they fix soon

• 
  Frederick James (@_frederickjames) reported 11 minutes ago

  @alexcooldev i'm seeing crazy success w apple store ads but i burnt $100 in the beginning got literally 1 conversion it's a lot of trial and error i think, but when u find the right system and have money to put into it it can go crazy

• 
  Hemanth Nelavai (@HemanthNelavai) reported 14 minutes ago

  @gharkekalesh If you are ready to buy iPhone for ₹1,00,000 then better buy from official Apple store or their official website. Customer service will definitely be hundred times better if any problem arises

• 
  Savvy (@TechnovityTech) reported 16 minutes ago

  @yourtechguyyy That’s sucks! Getting a jobs nowadays is harder now due to tariffs and economy crisis. I hope, you do get hired in a better job somewhere else I have a job and is employed. Working at a retail store but it is not a Tech store and me and my mom works there. But I’m trying soo hard to quit that job because of the work load and the conditions that make me wanna leave 😭 Right now, I’m thinking of either working at the Apple Store or Best Buy but sadly, English is not my first language and I struggle to speak English fluently so no way I would be able to communicate with a customer, even tho I know how to fix a problem when it comes to Technology stuff Wishing you best of luck with getting the best jobs and I hope, one day, you’ll be employed and earn some cash and buy your dream house and car, plus Apple products too 🥹

• 
  C.J. Gibson (@3_10_Squad) reported 19 minutes ago

  purchasing a new (or newer) iPhone from the store. I have been a faithful user of Apple products since 2018 (I’ve owned a 8 Pro, an XR and the 12 PM I currently use). This is the first time that I’ve ever had an issue with someone in any Apple store. If the repair tech doesn’t

• 
  Jack (@jackcoder0) reported 22 minutes ago

  His iPhone battery health dropped to 78% after just 1 months of use. He took it to the Apple Store expecting a free battery replacement under warranty. The Genius Bar technician ran every diagnostic. The battery passed every test. The phone wasn't defective. Then she said something he wasn't expecting: "This battery isn't broken. It's been worn down. There are 8 default settings on your iPhone right now that are aging the battery faster than they should and they're all on by default. Apple ships every iPhone with them enabled. Most customers come in here thinking the battery is bad. It's not. The settings are." He asked the obvious question: "Why doesn't Apple turn them off by default?" She didn't answer. She just opened Settings and started walking him through them. Here's everything she showed him in the next 10 minutes. 🧵

• 
  Fix my PC Store™ (@FIXMYPCSTORE) reported 27 minutes ago

  Your M4 Mac is broken. And no, the Apple Store won't fix it fast or cheap. We will.

• 
  Triston (@T_Mac303) reported 31 minutes ago

  @heynavtoor As a former Apple store tech, those settings don’t cause overheating specifically. It’s a software/firmware issue. I will also note that Apple techs get very little info from apple corporate for known issues or fixes. They typically get their info from Mac rumors or 9to5 Mac.

• 
  Maxrim Dyvite (@sillybillyn) reported 32 minutes ago

  @iVRy_VR How did you resolve the issue with Apple store review

• 
  s (@elonmuskeet) reported 33 minutes ago

  @CityCheated @breckvn @luvblessingz the problem is the phone isn’t broken, it’s not a problem that can be solved by just taking it to the apple store. it’s a bug

• 
  Dimi (@tsvtxt) reported 34 minutes ago

  @josephmiclaus You can generate self-signed certificate and sign the code with it. Not an issue. Users might see some warnings (which isn't the best UX) - also uploading to Apple Store is immediate reject without this license certificate.

• 
  Mehwish kiran (@mehwishkiran07) reported 35 minutes ago

  The uncomfortable truth: Apple's business model rewards storage anxiety. The more often customers see "Storage Almost Full," the more likely they are to: 1. Pay for iCloud subscriptions 2. Upgrade to higher-storage models 3. Buy a new iPhone entirely Every default setting on a new iPhone trends in the direction of consuming more storage, not less. The 7 fixes above take 10 minutes total. They cost nothing. They will recover an average of 40-60 GB on most iPhones over 12 months old. The Apple Store employee said one more thing before he left: "We see this every day. Most people don't even check Settings → General → iPhone Storage before they walk in. They just assume the phone is too small for them. It almost never is." RT this so more iPhone users stop spending $1,000 on a storage problem that could be solved with 7 toggles.

• 
  Trent 🇺🇸 (@tnertz) reported 37 minutes ago

  Going to the Apple Store for this broke iPhone 17 pro camera. Idk if it’s a LiDAR issue but you can see the low fidelity of zooming all the way in…it’s not switching to the 4x lens but just digital zooming completely on the 1x lens. Sometimes the 1x lens will not focus when the 4x does.

• 
  Prime AI (@primemans) reported 38 minutes ago

  The uncomfortable truth: Apple's business model rewards storage anxiety. The more often customers see "Storage Almost Full," the more likely they are to: 1. Pay for iCloud subscriptions 2. Upgrade to higher-storage models 3. Buy a new iPhone entirely Every default setting on a new iPhone trends in the direction of consuming more storage, not less. The 7 fixes above take 10 minutes total. They cost nothing. They will recover an average of 40-60 GB on most iPhones over 12 months old. The Apple Store employee said one more thing before he left: "We see this every day. Most people don't even check Settings → General → iPhone Storage before they walk in. They just assume the phone is too small for them. It almost never is." RT this so more iPhone users stop spending $1,000 on a storage problem that could be solved with 7 toggles.

• 
  Rolas (@rolasB) reported 39 minutes ago

  @YoBoiiCrow I dont care much, its their problem if they sell it cheaper. All I can say is that they are legit, its like Apple store would not scam you. And I dont need to preorder this game lol

• 
  BOOM ODDS 🟢 (@BoomOddsCashOut) reported 41 minutes ago

  @Aziii_6890 @AppleSupport @Apple Same problem with mine. Can't access the Apple store and there's no way to update and download apps. Because and without the Apple account (ID) the iPhone is useless!

• 
  Chidanand Tripathi (@thetripathi58) reported 41 minutes ago

  12. The "Location-Based Alerts & Apple Ads" The Situation: You assume that seeing targeted ads is just the unavoidable cost of using the internet, and that occasional alerts from your phone are harmless and normal. The System Reality: Apple positions itself as a privacy-first company, but they still have a massive advertising business. Your phone is actively tracking your location, crossing digital geofences, and analyzing your proximity to retail locations to serve you geographically relevant Apple Store ads and location-based suggestions. The Technical Drain: Geofencing is expensive for a battery. The phone has to constantly calculate its distance from invisible barriers to know when to trigger an alert. It’s using your battery power to figure out how to market products to you more effectively. The Fix: Settings → Privacy & Security → Location Services → System Services → Toggle off "Location-Based Alerts", "Location-Based Suggestions", and "Apple Merchant ID". The Result: You completely sever the connection between your GPS hardware and Apple's internal marketing algorithms. You stop burning battery to get advertised to.

• 
  Nethead.Music (@NetheadM) reported 45 minutes ago

  Does @Apple have a iPad Pro USB-C charge port issue One iPad Pro lasted less than two years before the USB-C port wouldn't charge, Apple replaced with New iPad (not refurbished) via Applecare 2nd iPad Pro 17 months old has the same issue, headed to Apple store on Sunday

• 
  Rybear1977 (@Tourettes97) reported 48 minutes ago

  @TimSweeneyEpic You have no ******* room to speak on this. You had fortnite on the Apple store and coerced your players into paying you directly so you can avoid giving Apple a cut. Then had a whole animation rendered and ready before hand when you got in trouble with Apple. Shut. The. ****. Up

• 
  ᵔ.ᵔ (@czzzen) reported 49 minutes ago

  i had to come to the apple store to fix (hopefully) my ipad

• 
  yuki (@yuk1_ice) reported 51 minutes ago

  bad news : my tablet suddenly crashed the day before, even i tried to switch it on again but it still doesn't work , so I have to take it to Apple store for repair (and there's no guarantee they can fix it)so I might not be able to upload any digital art between now and July

• 
  Chris M. Walker (@cmwalker) reported 52 minutes ago

  This meme is supposed to be motivational… it’s actually bullshit. First of all it implies that 50% of people keep working at what they want to achieve. 1% is more like it. The other problem is that bro on the bottom gives up right before he succeeds. Thats optimistic too. Most people swing the axe one time and see it didn’t even break an inch off the wall and give up. People just do not want to do the volume that’s needed to succeed at anything. They think they want the result. They think they are willing to do the work. What they really want is the Instagram post. They want to appear to succeed. They want everything but doing what it takes. The reason I’m thinking about this today is that I just went through 236 revisions for the script of 1 video on a YouTube channel that hasn’t even launched yet. That’s after one channel took me 10 years to get to 100k subscribers. And despite all that boring tedious work swapping a single word for another… …I still don’t feel like it’s good enough and just had a thought on how I can make it better and am going to start over from zero. Most people give up when their first 30 second reel doesn’t make them Mr. Beast. Kobe Bryant used to take 800 to 1,000 made jumpshots a day in the offseason. Not taken. Made. He’d be in the gym at 4am doing the same boring movement thousands of times while the rest of the league slept. The 81 point games were built on ten thousand swings nobody saw. Steve Jobs scrapped the entire design of the first Apple Store when it was nearly finished, months of work, because he decided it was organized around products instead of around what people wanted to do. He started over. The redo became the most profitable retail on earth per square foot. Neither of them was a few inches from the diamonds getting lucky. They swung the axe an absurd number of times, hated a lot of the swings, and kept going anyway. So if you actually want to succeed at something, get ready to be bored. For a long time. Doing the same unglamorous reps long after it stopped being exciting and long before it started paying. Or, if you just want to look successful, take a photo of yourself, drop it into ChatGPT, and tell it to put you in front of a private jet. It’s gotten pretty good at that. Think Big

• 
  erika rose retzlaff (@Sparetheairika) reported 53 minutes ago

  Hate going to places like the Apple Store to pay money to be told I’m doing everything wrong. Where I stand, where I sit, how I sign in to my phone. No thanks. This is why I didn’t want to come and have had a smashed phone for months.

• 
  Maria Islam (@mariaislam6451) reported 54 minutes ago

  So, going back to the question l asked the technician at the Apple Store: "Are these default settings really protecting the user, or are they silently wearing down the device?" He didn't have an answer. But every iPhone he tested that day had the same 2 switches TURNED ON. Silently burning in the owner's pocket.

• 
  PhoneRepair.co.uk (@PhoneRepair_uk) reported 58 minutes ago

  M3 MacBook Air stuck in sleep mode? Don't rush to the Apple Store just yet! It might NOT be a logic board issue... #PhoneRepairUK #ScreenRepair

• 
  Darrell Wakelam (@DarrellWakelam) reported 59 minutes ago

  @Apple Brilliant service once again at the Apple Store, Exeter. Booked in there and then to look at charger port issue, received a text within half an hour to come back to store, port cleaned & fixed in 5 minutes, no charge. Quality service, helpful staff. 🙏👏👏👏