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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
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Website Down (56%)
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Errors (30%)
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Sign in (15%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Pittston |
Website Down | |
 Bishops Stortford |
Sign in | |
| Miami |
Website Down | |
 North Vancouver |
Errors | |
| Boston |
Website Down | |
| Fort Collins |
Website Down |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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Taylor Wofford
(@taylorjwofford) reported
Guy at the apple store arguing it’s not his fault his screen is broken after he dropped his laptop on the floor
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Cole
(@coles_corner_) reported
So my speaker in my phone isn’t working so down to the Apple store I go…
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Shane Liesegang, SJ (شَيْن)
(@OptimistPanda) reported
(Clarifying: if you can get to an Apple Store outside of said country, they'll *probably* honor it. If there are no Apple Stores, even the "authorized repair centers" can't fix it. [Which raises the question of exactly what that authorization actually entails, but anyway.])
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Rodriques
(@iasiarodriques) reported
Is the apple store website having a glitch or something?
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bex🌹🇵🇸
(@becca__lr) reported
back off my jollies with my broken phone ready to be towed to the apple store tomorrow and praying they don't charge an arm and a leg
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soda!!
(@2mushrooms) reported
@The_049_MC @iampancakke (Also every apple store ive been to advised me for minor repairs to go to any secondary store etc. Unless it had to do with big issues that were complex, none of them have ever tried to make me pay too much money for little services :) )
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𝕆𝕝𝕝𝕪🇾🇪
(@TheWalsallSwift) reported
@TheRobHarvey_ @Apple Oh I play footy manager on mine mate that’s no problem at all, if you get chance pop into the Apple store in Birmingham to have a good look at one
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Singto Conley 🦌 New Album Out Now!
(@singtoconley) reported
@shadowbIood i may go into an apple store soon (if we don’t lock down, yikes) and see how the typing experience is on the Mini. i frequently one-hand my phone while running errands and i’m pretty proficient at thumb typing bc of it, so an easier to hold phone sounds sick
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Rocketeer
(@Rockete42181085) reported
@SafeMoonSpidey Yeah, but the parallel is Apple store , 2,5 millions waiting for the doors to open, huge advertising , countdown on the doors getting 0 and nothing is happening. The store switches of the lights. And there is a table saying ...Sorry the customers broken the store. The only info:D
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🧚🏽♀️
(@____speakeasy) reported
Then my phone would not got out of emergency state; it wouldn’t shut down. Had no access to my phone all day. Make it to Apple store at 6:30 and mfs wanna act like I didn’t try to reset my crap. Even then still was in emergency mode.
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Arne
(@calleweird) reported
@tom97527184 that sucks. i got it all done thru the support app using chat and then just turned in the broken one at a nearby premium reseller (we have only one official apple store in brussels)
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mia
(@teenagerslftv) reported
its not like i have a problem of someone asking me how to use certain things but shes treating me like im an apple store worker idk everything bruh
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Ashutosh Mantry
(@AshutoshMantry) reported
@AppleSupport @Apple why apple store app is not working in india ?
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Daniel Strauss
(@DanielStrauss4) reported
@UrsulaPerano Pretty sure I just passed you as I grumpily marched into the Apple store thinking my phone was broken only to learn I was trying to press the right buttons in the wrong sequence to restart it.
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Sameep Dixit
(@sameep_dixit) reported
India Apple support-They want me to go back to the seller to ask if he can fix the discolouration.Fix the case- really? The manager says go to apple store and get an email that they can’t help me?Don’t understand at all. This was the help I was gonna get? @AppleSupport @tim_cook
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cruelle
(@ghoreyy) reported
@heavvnsent did u try plugging it into computer and holding down the lock screen button and the bottom volume button to “restart” it? the same thing happened to me before and it wouldn’t turn on and Apple store made me do that and it worked
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Allison
(@iamcoolallison) reported
Apparently, when your 1.5 year-old @beatsbydre headphones stop connecting to your phone, and you take them to the apple store to figure out why, they charge $198 to fix them. Or you know, the same price as a new pair.
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virtua
(@Dafuq_YungLean) reported
@acidinmylungs it’s not working for me lol it just takes me to the apple store
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cHiZoBa.
(@LiLi_Smiles) reported
Couldn’t tweet for some minutes and was legit ready to go to the Apple store to question their product. Just got an alert saying there’s an issue with comms. A system that works.
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Coral💮 🔶💧🔶
(@coralflo_w) reported
Please why is Apple store so slow at updating😭 I just want to try and get Raiden
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syd 🌞
(@sydneyrfrank) reported
i’m gonna bet my laptop is gonna do the exact problem it’s having the moment i open it in this apple store. AND J DANT EVEN AFFORD TO FIX IT GOD DAMN JT
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yas
(@yasqwq) reported
@NorthSecrecys go to the actual apple store they should be able to fix it. my brothers was in a boot loop and they fixed it rrly quickly tho i think it wiped his phone clean. but try it!
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𝐑𝐞𝐚 𝐀𝐦𝐚𝐭𝐚
(@lasacerdotessa) reported
Guy at the apple store Genius Bar: wow your phone screen looks orange, that’s so weird. Me: well blue light is terrible for your eyes and your health sooooo… yeah my screen is orange. Him: 😯
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Fifolet 🐊
(@bcreative10) reported
My computer will not turn back on. Had to drop at Apple store in Lafayette and broke down in tears. Guy was so sweet to me. Really don’t have money for this mountain.
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ICLOUD FRANCE 🇫🇷
(@icloudalgerie) reported
CLEAN SLOW VERY VERY HIGH SUCCES RATE ONLY EUROPE SOLD TO APPLE STORE NOT SUPPORTED DM FOR ORDRE : +33605864459
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Deema
(@deemarenee) reported
No way the sound on my laptop was not working this whole week and right when i take it to the Apple store it starts working… i look so stupid rn 😭😭
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Daniel Hammer
(@DanielH15501355) reported
@Verizon I’m still dropping calls constantly. Contacted support 3 times over this issue and have also been to the Apple store. Phone isn’t the problem. Tired of a service I can’t rely on to make a phone call without dropping over a dozen calls a day
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tdaves
(@tdaves2) reported
@Apple What the heck is going on over there? All I want to do is a simple product exchange for a brand NIB item and after two trips to the Apple store today no exchange due to “systemic issues,” and a 30 minute phone call transferred to 4 different people just to get hung up on?
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udo*ೃ࿔₊•
(@tinycrusaders) reported
@georgieissuper i’ll try to fix it and if i can’t i’ll take it to the apple store
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ivonne corporan
(@ivy_flow) reported
@VZWSupport @Verizon @VZWSupport can you get my phone off the stolen list!!!!!! It’s my iPhone!! I purchased in full at the apple store!! You guys have no right! Stop hanging up on me when I call support and explain my issue