Apple Store status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Apple Store users through our website.

• Sign in (35%)
• Errors (35%)
• Website Down (30%)

Live Outage Map

The most recent Apple Store outage reports came from the following cities:

City	Problem Type	Report Time
Montréal	Errors	22 days ago
Ciudad López Mateos	Sign in	1 month ago
Quito	Website Down	2 months ago
Guayaquil	Sign in	2 months ago
New York City	Sign in	2 months ago
Malibu	Website Down	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Purewww (@neonpinkbag) reported 37 seconds ago

  @letsblinkit , order ID - ORD56136136625 I ordered an apple earphone and the seal of the product was broken. I spoke to the customer support and they advised me to check the authenticity by going to an apple store, isn't your app running because for customer convenience?

• 
  Dami Dina (@DamiDina) reported 4 minutes ago

  @PaulGugAI I could get one at the Apple Store I think the thunderbolt to usb thing is broken / old or has too much dust or something You’re right I could get a new one haha I’ll confirm today

• 
  Gain of Dysfunction Research (@GainOfDR) reported 5 minutes ago

  @ClownWorld 1. Sleep on the street 2. Riot for no apparent reason 3. Burn down a neighborhood 4. Open a hospice for fraud 5. Dye hair pink Bonus: Loot an Apple Store

• 
  𝕾𝖒𝖔𝖐𝖊 𝖀𝖓𝖔 (@shmokayyy) reported 5 minutes ago

  @retromauro @notme102023 @nyaika256 At a apple store or as an actual Apple repair technician? & Well i left it to dry for hours throughout multiple days and still get it randomly sometimes & if multiple ppl are saying the same thing the problem is obviously deeper than the solutions you brought up

• 
  Maxrim Dyvite (@sillybillyn) reported 7 minutes ago

  @iVRy_VR How did you resolve the issue with Apple store review

• 
  Shruti (@heyshrutimishra) reported 9 minutes ago

  4/ The Apple Store vs Microsoft Store hiring hack Head of retail comes in proud: "I'm hiring a lot of Apple Store people." Jon stopped him immediately. "Go two doors down. Hire the people from the Microsoft store. They're selling a Surface next to a MacBook Air and they're not starving. Those people know how to sell." The fish were jumping into Apple's boat. You want the fisherman who had to work for it.

• 
  Robbwith2Beez (@Robbwith2beez23) reported 10 minutes ago

  @ChrisKlemmer @ChrisKlemmer just tell him where the nearest apple store is and he will have a melt down and storm out

• 
  Affrah Tibs. (@Aishodiddd) reported 11 minutes ago

  Apple Store has been rubbing me down with ghost pepper paste.

• 
  Cromwells Ghost (@CromwellsGhosty) reported 11 minutes ago

  @snoozlessnow @JohnHann04 You’re getting a red check mark if you don’t update- or one for not confirming age later. I had to update to see if it would fix my Smarters app (it didnt anyway). But either way youre getting a red mark if using the uk Apple Store

• 
  𝕓.𝕡🪁 ⃤🦄 (@coldbrew5ever) reported 12 minutes ago

  @politigaymer I used to work at the Apple Store Genius Bar and they would definitely do that under extenuating circumstances (or when they couldn’t figure out the issue). But they would most certainly let you know if they did because it would improve your perception of the brand and service.

• 
  The Suburbanist (@The_Suburbanist) reported 12 minutes ago

  "Roads are incorrectly priced" 10 people want 5 apples at the government apple store. So the govt sets a price cap of 5 cents and we have an apple shortage. Allowing the price to be determined by auction would relieve the shortage by allocatimg the apples to those who value them the most, but the basic problem of having only 5 apples remains.

• 
  H (@y_icare) reported 14 minutes ago

  @OloyeSomorin Firstly sir, backup your chats on the Android. Then, go to Apple store to down an app that enables u transfer all Ur files frm iOS to Android. This w

• 
  Michael Kungu (@Mikekungu) reported 23 minutes ago

  @AIRTEL_KE Why is the app not working, i have just downloaded it from apple store

• 
  Dr. S (@svd33q) reported 24 minutes ago

  @abdool_moh Well, if you buy a phone from Apple Store and it had an issue you can take it to them for repair…if the issue cannot be addressed they’ll give you a brand new one sometimes for free while sometimes you have to pay something depending on the cause of the repair…

• 
  Grey (YC W22) (@greyfinance) reported 30 minutes ago

  @joshuafirimajnr Hi Joshua, Grey Visa cards work with Apple Pay. To avoid issues, please make sure your Apple Store region is set to the U.S. If it still doesn’t work, send us a DM so we can look into it and help you sort it out. -T.O

• 
  25/26 PREMIER LEAGUE CHAMPIONS (@lmDrexx) reported 32 minutes ago

  they look like the blokes in the apple store that tell you its gonna cost £350 to fix your iphone 12

• 
  YuryTHoS (@BPhilosopher) reported 32 minutes ago

  @P_Kallioniemi @NersFalco @Kolas_Yotaka Good luck doing this with iPhones. The issues is - many of ruZZian bots have Apple Store in their profile.

• 
  Nomen Nudum (@Nomen76) reported 34 minutes ago

  I currently have 494 followers. I appreciate every one of them. Working to get back to 25,000… That’s about where I was, Before X permanently shut down RobertJunebug for the mortal sin of using a popular Apple Store app to help me unfollow people who didn’t follow back.

• 
  Rick Young Jr (@RichardYoungJr7) reported 36 minutes ago

  @aaron_tagerson 😬 yup. I go right to the Apple Store it cuts down on some of the BS

• 
  imran (@instaguyonx) reported 37 minutes ago

  @Rushu_Tushu Yeah, I got the same, but when I got a problem, I went to Apple Store to get it fixed, but they said this is a first copy which looks like original, but inside the earbuds, a copy

• 
  maddy🌺 (gaaras real girlfriend) (@maddyluvzgaara) reported 37 minutes ago

  DREAM:wanted to have Sheldon cooper as my wallpaper and downloaded a virus and for some reason I had a rich guy that followed me around I said “hey can we go to the Apple Store” and he completely ignored me and we went to a prison to bail someone out instead so I had to fix my phone myself anyways my *** is going back to bed 😭

• 
  tomo (@tomowget) reported 45 minutes ago

  Ive been sitting at the mall for the past couple hours waiting for the apple store to fix my phone. What did i miss guys

• 
  Aeryn is on Other Blue Site (@AerynChristie) reported 45 minutes ago

  7. As a further courtesy, I'll give you one week from tomorrow (Which will be 5/8/26) to issue a refund to me and properly label the items in your app's store. After that, I will report the violating lootbox mechanics on both the Play store and the Apple store. 8/8

• 
  ज़हाजी (@jahaji_for_life) reported 46 minutes ago

  @chiragbarjatya The charger… its not original… dont blame iphone for your fault man.. own it up.. using it pro max without any issue .. either get it checked in apple store or get it replaced under warranty … but first use original charger…

• 
  Cody (@feminin_ominon) reported 51 minutes ago

  @JoaoLyraAraujo @markgurman I installed macOS Tahoe then a couple weeks later took my computer to the Apple store and had them re-install Sequoia. The worse software they’ve ever released. They made so many unnecessary changes, it slowed down my working speed and made things more difficult.

• 
  Angelic Psyop (@angelicpsyop) reported 52 minutes ago

  listening to falling apart by slow pulp at the apple store

• 
  Nimshi Nimshi (@NimshiNimshi1) reported 52 minutes ago

  @Airtel_Presence Issue finally resolved, but only after visiting 9 Airtel stores and the Apple Store multiple times. Some Airtel staff said no LAN, some said server issue, others blamed Apple. Apple said it was Airtel’s issue. Airtel finally accepted it was their issue and fixed @airtelindia

• 
  Augie (@augierakow) reported 54 minutes ago

  Good experience at Apple Store today solving this problem (and two others). Thank you @apple.

• 
  Chandu Harshaᴿᴱᴮᴱᴸᵂᴼᴼᴰ (@hars90076) reported 58 minutes ago

  @qumailakhtar @gharkekalesh There's a limit for how many days I don't know. If there's any issue by that time, customers can reach Reliance. If it's over the time limit customers should go to apple store.

• 
  C.J. Gibson (@3_10_Squad) reported 60 minutes ago

  purchasing a new (or newer) iPhone from the store. I have been a faithful user of Apple products since 2018 (I’ve owned a 8 Pro, an XR and the 12 PM I currently use). This is the first time that I’ve ever had an issue with someone in any Apple store. If the repair tech doesn’t