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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
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Website Down (52%)
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Errors (39%)
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Sign in (10%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 North Vancouver |
Errors | |
 Boston |
Website Down | |
| Fort Collins |
Website Down | |
 Machala |
Errors | |
| Hyattsville |
Errors | |
 João Pessoa |
Errors |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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Toshi 🇦🇺 メルボルン
(@ToshiOkuzaki) reported
@lovelymilky Thanks for the valuable info. We all think that new one is always the best but not this case unfortunately. Unless it’s defect on your phone or software issue. Worth taking it to Apple store?
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DXMS
(@danielxiems) reported
@EAFIFAMOBILE no sound when app is launch. no stadium audio sounds and commentary as well after latest app update via apple store. please kindly check on this issue and assists. many thanks
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hayley! 🌸 (envy ver.)
(@ryemjeo) reported
went to jewel a couple days ago and went to the apple store for fun. friend wanted to check if she could get her airpods replaced (they have a free replacement program under certain conditions!) and i decided to check mine for fun and tURNS OUT MINE DID HAVE ISSUES
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John William Sherrod
(@jwsherrod) reported
@AlexGuichet @MichaelSteeber @gruber One of the problems is that very few customers know that they can purchase in-store from their Apple Store app. In fact, one friend told me he learned about this feature today from my column. Ha!
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DStv Nigeria
(@DStvNg) reported
@Eze_nmuo1 With MyDStv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you for continued patronage. Kiki043.~2/2
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Nagakrishna Chodagam
(@NagakrishnaCho1) reported
from
Rājendranagar, Telangana
@AppleSupport wired earphones with one year warranty purchased from apple store are not working and the apple team is not taking responsibility. Warranty process and support is asking all unwanted questions and wasted 45 minutes.
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sh4wn
(@fkacigs_) reported
so i get up to get my phone fixed and he tells me EVERY APPLE STORE IS DOWN AND CANT FIX MY PHONE……… ok? i should have never gotten out of ******* bed
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ALForsytheM3
(@M3Forsythe) reported
Hello @Twitter HELP. Had my Smart phone(i11)fine tuned along with iPad &Mac. I attempt to use my iPad user&pass to the Twitter account erased when that work was done at Apple store yesterday. Why will my iPhone not accept these to login? I do not want 2 separate accounts. Thx.
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Akkodha
(@AkkodhaMusic) reported
Apple store tech couldn’t do anything there to get the song file off the hard drive and referred me to a disk saving company that dives into broken hard drives to recover files.
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🌸
(@lovelymilky) reported
@ToshiOkuzaki I wonder if it’s a defect or software issue🤔 such a pain in the ***, but I guess I should take it to the Apple store to check sometime 🫠
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Ishika Kesarwani
(@IshikaKesarwan4) reported
@akshay_99h Ya the issue is with the logic board, they checked it and said that firstly it needs to get cleaned up, but the main issue is CPU or this power thingy which got shot because of power fluctuation 🥹🤌 Apple store said that the motherboard will be changed (~30-35k) and the
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Kati Aileen
(@katiaileen35) reported
@TylerReynoldsTV I’ve had this happen before. It’s a battery issue. If it’s an Apple take it to an Apple store and they will fix it. If it’s an android hopefully you have insurance.
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✩
(@HurtNowitzkii) reported
How did I fix a problem the apple store couldn’t help me with
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Vadim Yuryev
(@VadimYuryev) reported
@nordicwire Oh no! Sorry guys! seems like a quality control issue. You could bring it back to the Apple store if you have one nearby!
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THEE A
(@GL0CKSW) reported
Apple store said they can’t fix my phone cuz water damage so I’m stuck with no phone till I can afford one 😭
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Lauren C. Jubelt
(@nihonchique) reported
Saw some TikTok’s about the AirPods Pro and how any made before October 2020 are under a special exchange program for the buds, I’ve been having some problems with mine and I had mine since February 2020. Went to the shinsaibashi Apple store and they took care of them right away!
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Andrew Davidson🌱
(@AndrewADavidson) reported
@MrBowmanMakes @Apple At least try taking it to the Apple store and complain. They may help you fix or replace it. Some people report more luck on this than others.
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Eli 🎣
(@hodapp) reported
@rsgnl If you wanted to buy an iPod at 2:00 AM and the Apple Store was down wouldn't you just try again later? I would think a "lost sale" would mean they decided to buy a Zune instead which seems like an odd decision to make for something being down for a little while.
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Aayush Sharma
(@SuperAayush14) reported
@IshikaKesarwan4 Happened with me within 6 months of purchase, screen went down but I was able to hear the switching on sound. Check if the sound is audible while switching it on, if yes then screen replacement from apple store 32k 😌.It can be any problem though. Is you Mac under warranty?
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CGallMD
(@GallaherCaren) reported
@robatomic Sure are a load of folks screaming about their broken phones but not one wants to take it to the Apple store to get it fixed
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Appledystopia
(@Appledystopia) reported
@GeauxTris Yeah! My last MacBook convinced me to use a PC. It broke after 18 months, so no warranty. I touched it maybe 10 times, because of the butter-break keyboard. Even then, the power IC and battery shorted, cost $700 to fix. Left it at the Apple Store. Bought an LG Gram and Mac Mini.
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terin
(@tstackett) reported
@AppleSupport my airpod pros have been crackling and staticky. Took them into apple store they are both defective but missed the cut off window by 1 month. Same issue as the ones manufactured through October but in November. Apple needs to expand at least one more month
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bojack whoresman
(@g3shy) reported
at the apple store and this man came in and said his camera was broken and blurry and as it turns out he had his phone protector on upside down and i have never seen someone look so upset so quickly.
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Harris
(@TheAsianScot) reported
@24amira_ Oh really, if it’s you’ve had them for under a year, take them back to the apple store, I had the same problem but they replaced them
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Ju
(@juliaisobela) reported
@lucyhattersley Smart Keyboard I think. I’ve decided to go to the Apple store this weekend so hopefully they can fix it 😭
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RumbleDrake
(@RumbleDrake) reported
@reoisready I wonder if it would help if you can cause a crash while at the apple store? It's worth trying to show that it shuts down at a relatively high battery %. If you can, get other high intensity apps and see if those crash you too to avoid them blaming it on Procreate.
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♻️✨Wållåߥ🚴♂️- Gone Walkabout. Back later. Maybe
(@Wallabanjo) reported
Trip to Keystone Apple Store. They replaced my ‘old’ AirPod Pros. I now have a spare set which is nice. My MBP is not toast, but has issues that can’t be fixed in store. They are sending it away for repairs. Glad I have a backup, but I’m suffering from separation anxiety already.
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Just Carl 🇿🇦 🇩🇪
(@Porschephile_1) reported
My iPhone is slow so I'm going to go riot and break sh!t at the Apple Store tomorrow to teach them a lesson... #Tembisa #Tembisashutdown
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Ren
(@ReneDesJarlais) reported
@KAYTRANADA Not available in the Canadian apple store. Please fix!! Video is there (dope) but not the track.
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ciel | team bloom 🌺 | 💙💛
(@dimensionalyurs) reported
no i REFUSE to go to the apple store. idc if my tablet is broken im not letting some random store employee see my cringe oc x canon wallpaper IM NOT I REFUSE IT