Apple Store

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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.

Problems in the last 24 hours

The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Apple Store Outage Chart 02/06/2026 08:50

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Most Reported Problems

The following are the most recent problems reported by Apple Store users through our website.

  1. Website Down (53%)

    Website Down (53%)

  2. Errors (33%)

    Errors (33%)

  3. Sign in (13%)

    Sign in (13%)

Live Outage Map

The most recent Apple Store outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United KingdomBishops Stortford Sign in
United StatesMiami Website Down
CanadaNorth Vancouver Errors
United StatesBoston Website Down
United StatesFort Collins Website Down
EcuadorMachala Errors
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

  • _vnerak 🐉 (@_vnerak) reported from San Juan Capistrano, California

    Just my luck I go to tan on my roof and on my way down my phone fly’s off the roof and clips the ladder so my phone is shattered until the Apple store opens

  • sheeeeeeeeessh 🇵🇭🏴 (@sheeeeeeeeessh) reported from San Diego, California

    Sitting in the apple store with ****** anxiety... this is becoming a problem...😤

  • aliaslu Le LuCaS (@aliaslu) reported from Serris, Île-de-France

    @AppleSupport I called your hotline. My backlight of my MacBook Pro is broken....They could not really help. We did lots of test, but I need to wait the end of the stay at home order to go to an Apple store. The girl I talk too was super professional and apologized a lot for the inconvenience.

  • RaskinsThe Cara - Gloves Off #LFG2020! (@RaskinsThe) reported from Manhattan, New York

    Hold it down until it starts vibrating and an X appears. Then click the X and delete it. Then go to the Apple store and re-download it. Let me know if that doesn’t work.

  • christhalinger Chris Thalinger (@christhalinger) reported from London Colney, England

    @AppleSupport Difficult to say but usually the WiFis have a weak signal. But I have a feeling it’s some other factor I don’t know. Latest iOS 13.3.1. Problem is if I’d go to an Apple store I won’t be able to reproduce the issue

  • MuvaMeltt Nai (@MuvaMeltt) reported from Manhattan, New York

    Been In this Apple store all damn day trying to fix my air pod case 🙄

  • AliceBethFisher Alice Beth Fisher (@AliceBethFisher) reported from Filton, England

    Day one of lockdown and my phone screen is ****** and doing shit all on its own and I can’t get to an Apple store to fix it cuz they all be shut

  • muskyinoz Paul Miskimmon (@muskyinoz) reported from Sydney, State of New South Wales

    I feel bad, I’m letting men down. I’m only running a MacBook Pro on the couch with a cup of coffee, and a Mac Pro with a 2-monitor setup (the other 2 aren’t plugged in at the moment) and the quietest keyboard I could find at the Apple store

  • zed1291 zed (@zed1291) reported from Santa Barbara, California

    The newest version of iTunes that supports iOS apps is iTunes 12.6.3 As of 25 May 2018 that iTunes version can no longer sign in with Apple IDs because “Apple implemented changes that prevent some devices that use older software from using the iTunes Store.” See: HT208104

  • GoreKim1967 Kimberly Gore (@GoreKim1967) reported from Joliet, Illinois

    APPLE SUCKS! took chris phone to Apple store to get fixed, they kept it to fix it today. wasn’t getting calls saying fixed so go on website-they’re closed for 2 wks-hijacked chris phone-had to buy a new one. Apple could of had staff to fix phones they took. @Apple @AppleSupport

  • robE_rob ®obocop (@robE_rob) reported from Brooklyn, New York

    My phone is starting to freeze the past few days and I’m sure the Apple store is not an essential place to be open 😭 maybe I should put it down 😂

  • evilla209 Ernesto Villalvazo (@evilla209) reported from Stockton, California

    Hey apple I have a question with Apple stores close and not sure when they will open my AppleCare gong to expire in August are you going to extend AppleCare because we can’t get to the store to fix my screen thanks on my kids iPhone 8 @AppleSupport

  • MoMAbbieBurger Abbie, Cheesecake Enthusiast (@MoMAbbieBurger) reported from Sheffield, England

    I’m in a Facebook gardening group and they are arguing about if buying an Apple tree from the grocery store during lock down is reasonable or not.

  • SelinaAlShihabi Selina Al-Shihabi (@SelinaAlShihabi) reported from McLean Hamlet, Virginia

    The @Apple store’s closing is just adding to the National crisis in the US. 45% of Americans and 85% of teens use apple iPhones. Now almost half of Americans can’t fix their phones if they aren’t working. This is adding onto the panic and the problem.... #Apple

  • sxnofabxtchky kylie (@sxnofabxtchky) reported from Killeen, Texas

    @DonCornellious I had a phone do that & the only way to fix it was to take it to an apple store so they can restore it, unless you have iTunes on your computer, then you can do it that way.

  • FuegoBravo ҒմεᎶ (@FuegoBravo) reported from Manhattan, New York

    @sbrunston @jacknorth @_SJPeace_ They took the app down in the Apple store smh

  • whistlerdev whistlerdev (@whistlerdev) reported from Seattle, Washington

    My Apple Pro Display XDR unboxing video would have included wiping down a crushed external and damaged internal box with Clorox wipes. After 3 attempts to deliver to the Apple store, packaging takes a beating. #Apple

  • YaBoyDannyBlaze Dad Bod Dan aka Beer Belly Blaze (@YaBoyDannyBlaze) reported from Durham, North Carolina

    It’s been acting a little funny so I tried to clean out my charging port and somehow made it worse. Shot isn’t charging at all now. The apple store isn’t open to fix it. I might just have to get a whole new ass phone tomorrow 😭

  • mikedicarlo Mike DiCarlo (@mikedicarlo) reported from City of Berkeley, California

    Had the video go out on my 13” MBP about a year ago. Finally got around to taking it to the Apple store and magically starts working. Like opened the lid and there was the bright beautiful login screen.

  • HeatFan 🇨🇺Wilman 🇺🇲 (@HeatFan) reported from Olympia, Washington

    @amanjo I've gone through stuff like that myself. 1 of my emails was used at apple store. Now I get an email when they buy something. Also I had someone forgot what country used another email to sign up for an apple account. I managed to sign in and remove my email from his account.

  • thurlow_j Jason Thurlow (@thurlow_j) reported from Cambridgeshire, England

    So just thought I’d pop to Apple store in Cambridge got a problem with daughters phone ere sorry 😐 closing for two weeks!!

  • TSUNNYB Trish (@TSUNNYB) reported from Wood-Ridge, New Jersey

    @KarynOchiuzzo My mother in law is in Bonita springs and she went to the Apple store and they were making everyone wait outside the store in a single line and the workers were sent out to them and they showed the people what to do to fix their phones. They wouldn’t touch the phone themselves.

  • Brianna97490 Brianna Hughes (@Brianna97490) reported from Rancho Cucamonga, California

    All you have to do is look to see how it went down elsewhere. China is recovering, Apple is opening up, its not the end of the world. (So thankful I found bread today cause everyone is surely at the store now. Yay toast!)

  • cindywu cindy (@cindywu) reported from Mill Valley, California

    the danger of walking into an apple store is i may walk in with a broken computer and walk out with a brand new one

  • letmeaddem adam (@letmeaddem) reported from Delano, California

    Dude my phone broken as ******** and the apple store is closed 🥴

  • jasontucker Jason Tucker 👨🏻‍💻📸🎙 (@jasontucker) reported from Newport Beach, California

    At the Apple Store the location in Brea, CA didn’t have any top cases. Only Fashion Island Newport Beach had 1 in stock for this 2017 MacBook Pro that had keyboard issues. Ends up all of SoCal didn’t have any top cases except for Fashion Island. Woah. #supplychain #coronavirus

  • kayla_p11 Kayla kakes (@kayla_p11) reported from Louisville, Kentucky

    My MacBook is broken and the apple store isn’t considered essential I guess🙄🙄🙄

  • newyokor Yoko Gibo 🏡🗽 (@newyokor) reported from Manhattan, New York

    In this situation where I’m always wearing a facemask when I shop at the store, it sucks Apple’s Facial recognition doesn’t work.. I have to either take my mask down for it to recognize my face or take off my gloves at the cashier to pay 🧤🥺 #newhabit

  • kasecoke_ Mr Clean (@kasecoke_) reported from East Brunswick, New Jersey

    Is like unno just wha jump down somebody throat at any given time to clarify I was talking about apple music then from me say set app store to us that should’ve been clear

  • MitchPlaidShirt Kristin (@MitchPlaidShirt) reported from Penfield Center, New York

    @Wegmans hey my Apple Pay never works at your Eastway wegmans store- called Apple support and they said it’s a problem on your end. Please let me know how this will be resolved. Thanks.