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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
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Website Down (42%)
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Errors (31%)
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Sign in (27%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Ashburn |
Sign in | |
| Kansas City |
Sign in | |
 Hamburg |
Errors | |
| Dallas |
Sign in | |
| Chicago |
Sign in | |
 Sofia |
Website Down |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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Richard Humphries
(@RhenryHumphries) reported
@joerussotweets @AxelleCarolyn Had that kind of construction going on for about a year+ just fifty feet out my window as more condos were going in behind mine. Rather have the Apple Store, make it very easy to trouble shoot my Mac.
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JETT I MASSTYR
(@JettIMasstyr) reported
Thankful for this college student employee at the apple store for saving my MacBook Pro from certain death. Told him what I tried to do and he said “ah user error”…I almost said something too. But naw Jeff, you right, thank you for fixing my **** lol.
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Reality Check 🌶
(@loudillusion) reported
So I’m just going to have to keep a close eye on the apple store app tonight and hope I can fix this before I go to bed. Hell, I’d even change it to pick up at the apple store in Halifax if I can’t get it delivered.
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Crypto Italia
(@cryptoitalia_io) reported
@ThorWallet @THORChain Congrats @ThorWallet Team! 🎉 Downloadable in Italy 🇮🇹 A suggestion to all the fella in places like US were the app is not on the Store. Try to open an Apple ID registered in a country were it is downloadable, eventually use a VPN. LogIn into the Apple store with that ID.
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ItsMeBobUrMomsBf
(@FRU_FRU_FRU_FRU) reported
@Kurt_Odell13 @AedynBlayse @iam_tech Your Face ID is definitely broken. You should go to the Apple Store and get it looked at, check to see if it’s still under warranty.
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Jason McCreary 🗑
(@gonedark) reported
In the @Apple store to pick up my AirPods. Tried to redeem my gift card. Their link adds it to my wallet which can’t be used in store. Have to order online then wait for processing. Terrible experience.
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Heineken_SKWLKR
(@Heineken_SKWLKR) reported
@libsoftiktok Reminds me of this guy walking out of the apple store in midtown last year with a huge imac 🖥 in his arms only to be robbed as he walked nonchalantly down the street
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🏳️🌈casper🏳️⚧️
(@tiredneverwired) reported
@mael_lou_eug @ai_curio_bot theres this dude on tiktok (@ medazelli) that fell down the stairs at an apple store. ergo, apple stairs
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Rukia Blacke | FREE PALESTINE! 🇵🇸 🇵🇸 🇵🇸
(@QueenofBlacke) reported
What is going on with Verizon? Is this issue with calling people just affecting iPhones? Because I didn’t have this issue until after I took my phone 12 Pro Max to the Apple Store and they said there was an issue with my SIM and recommended I switch to an e-sim.
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Luc Forgeron
(@LCForgeron) reported
1.5 yr old iPad suddenly gets a 4013 error - Apple Store says all I can do is just buy a new one? That's unacceptable @AppleSupport. This has a downstream business impact. I will be buying a surface pro instead, cancelling One subscription, which means I'm going back to Spotify.
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Fulkery
(@Fulkery1) reported
Protection rackets wouldn't work anymore. Bræntleigh at the Apple store would just offer to help burn the place down.
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James Harrington
(@thefifthrace) reported
@9to5mac Same issue on the 14-inch M1 Pro.. I just use USB C cable. Will try and find time to book into Apple Store for repair at some point
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jayden
(@nameisjayden) reported
@virginmedia my virgin data is still very slow after calling you and visiting apple store loads of times many many times I’ve been told by apple to leave your broadband
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Curtis
(@stratampsum) reported
from
Escondido, California
@BestBuy I’m pissed at the sales person in Fort Collins who sold my 80 old mother in law an iPad Pro top of line model (which we exchanged) when she only does solitaire and email, and to boot the techs couldn’t get her email hooked up, she ended going to apple store to fix.
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Rob
(@another_crisis) reported
Bro this apple store employee is really telling this women to not close apps on her phone because it's causing problems 💀💀💀💀
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Shoshana.W
(@w_shoshana) reported
@HorsekillerLAX @SamsungCanada That's terrible. My son's old phone was a Samsung, and he really likes it. I bought a iphone 5C and just replaced it in Dec 2019 with an Iphone 8 but what I like most iphones is Apple support. Being able to walk into any Apple store in world and get repairs done is my deal maker
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CalvinAndré
(@DtxCalvinAndre) reported
Now, why was I at the Apple Store earlier, minding my business, waiting on one of the techs to come back with my phone and watch, and Kirk Franklin comes up to one of the techs I was working with as well. I was like “You look like Kirk Franklin” and he pulls his mask down, like
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𝑅𝒶𝒾𝓃⁷
(@AllYourFilters) reported
Y’all won’t believe what happened to me 😭 I woke up and my phone was suddenly not working AT ALL I went to the apple store and they said I need to restore it and I have all these great concert videos there!!! I felt like my world was falling apart today literally
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tay 💋
(@saucintaay) reported
@Rollitupk mine was like that and i was told to go to the apple store but i wouldve paid $600 to fix it so i said hell nawl and went to my phone carrier and paid $250 for a new phone since it wasnt my fault
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Nick
(@python33r) reported
@MothTwiceborn About to head down to Apple Store to get a quote, fully expecting the worst. Most likely outcome: new non-Apple machine
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Leslie is VACCINATED!!!
(@failedinsomniac) reported
@ravenscimaven Whiny little ***** here, pissed that I’ll have to make a THIRD trip to the mall @Apple Store to resolve my AirPod issues. And running tonight with no podcast or music.🤬
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Jennie Nawrocki 🌳🦧🐘🌴
(@willowrock88) reported
@FallonTonight Christmas 2014 went to the Apple store had them fix my computer that kept acting up on me had to save my items on an external hard drive half of the items didn’t load & couldn’t even start the computer when returned to my room ended up selling the computer, no laptop since.
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richard roundtree
(@greasecentral69) reported
Abhorrently down with a broken cell phone. Would rather eat pieces of stained glass than go to the Apple Store in the mall.
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çгчpтåvэłî
(@cryptaveli) reported
@DCGCards @garyvee Search Google, edge, or Apple store for “MetaMask”, install extension/app, WRITE down seed phrase and password, copy ‘receive’ address and paste
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Joy
(@joyomill49) reported
@49erCarlos It's your iPhone. Take it to an apple store they'll fix it.
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24/7 college sports
(@The705sports) reported
@RobDauster Head to the apple store first thing in the AM and don't leave without a new one on the spot. Board repairs are usually just bandaids until another circuit has an issue due to the first one popping.
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🕳
(@luhluuhhhh) reported
from
Brooklyn, New York
@sednahhh take it to the apple store. might be a free fix depending on your coverage.
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来都来了
(@SecondRingSZN) reported
@beefhoagie Based on nothing (and I have apple products) I always thought ppl who spent time inside the apple store as customers were terrible ppl. Every single time I pass the store in a mall!
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jose ツ
(@t44thz) reported
@KnapperSam @Apple what’s wrong with it tho? i got my airpods when they got released, the right one has little to no volume. it’s common tho it’s happened to me before i just go to apple store and they recalibrate it or something. but that’s the only problem i’ve ever had with them
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Calista
(@_CalistaaGreen_) reported
My Mac is over 10 yrs old it’s a pos so I really thought it was the problem bc I couldn’t get Spider-Man tickets. So I was in the Apple store and my friend texted me saying he got the tickets. Sorry to the guy at Apple helping me. I’ll be back on Boxing Day🙃