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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Problems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
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Website Down (53%)
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Errors (37%)
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Sign in (10%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Errors | ||
| Website Down | ||
| Website Down | ||
| Errors | ||
| Errors | ||
| Errors |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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Ryan Godfrey
(@rgodfrey) reported
from
Philadelphia, Pennsylvania
@tkretchmar @chaykak I’m curious: in what way did your 8 become debilitated? My 8 Plus, which I had passed to my daughter, just stopped working entirely a few weeks ago. Battery was fine. No water damage. Not worth diagnosing the true issue because there would not be a fix, per the Apple Store.
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GOtv Nigeria
(@GOtvNg) reported
@olamilekhan80 With MyGOtv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you for continued patronage. Kiki043. 2/2
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_titiannaaaa
(@titiannaaaa) reported
So many ppl are in this apple store w/ the same problem as me… these airpods are TRASHHHHHH
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Aimee Custis
(@AimeeCustis) reported
Why, why WHY does my laptop only bite the dust (and at this point, always bite the dust?!) when I am away from home without a spare charger or other things to test the problem, and no Apple Store within 100 miles? 😰 I am now in a race to finish today's work on 49% battery.
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Roberon Santos
(@RoberonSantos) reported
@KSI Today I was at the Apple Store when I saw that a lot of phones were broken. When I looked around I saw none other than Pristiano Penaldo smashing all the phones. He said he was mad because he ghosted vs a relegation team. Shame on you Penaldo! 🤬
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Zalman Lew
(@zalmanlew) reported
I went to the @Apple store today to get my MacBook Pro fixed (couldn't login after latest update). Tech said I could leave the store as it would take about 30 mins. Upon return I was told I needed my ID to get my device. Tell me this before I drop the device. cc @tim_cook
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Slaffy SZN
(@NicoIsGoood) reported
@IliadRy yeah the sound just dies down in the one ear and you can clean it all you want and reset them but it’s not the same as the other one, where going to an apple store becomes a problem to me since they aren’t close
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oliver🌿🎗
(@mxoliverl) reported
@mcwyhi oh interesting!!! i was told that the apple store wouldn’t be able to fix my issue and that my only option is to factory reset :/
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Joseph Hughes
(@Joseph_S_Hughes) reported
@CycleCalm A friend had his phone stolen in London a few weeks ago by one, so annoying, and it doesn’t seem to be being cracked down upon, it’s been going on for years, the local apple store told my friend he was the 5th person to tell them his phone was stolen in that way on that day…
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GOtv Nigeria
(@GOtvNg) reported
@harshoorey With MyGOtv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you for continued patronage. Kiki043. 2/2
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maliiii she/they
(@_mallii_) reported
not my dad blaming me being on my phone all the time for the screen popping out mind u this is about 4 months after i complained about my phone not working & going to the apple store
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Botan Virus (Alive!)
(@BotanVirus) reported
@suisei_virus If this doesn't work, consider taking it to your nearest Apple store and let the employees do the grunt work. They'll fix it, I'm sure.
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Singto Conley 🦌
(@singtoconley) reported
@InvertedSilence @shadowbIood plugged a regular charge brick & cable into the USB-C ports and nope, none of them recreate the issue. starting to wonder if i should bother going to the apple store for that appointment… better safe than sorry i guess? gimme a diagnostic for this first gen design bröther
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L.A. VOTER GUIDE IN MY PINNED TWEET!
(@ElSangito) reported
this tweet isn’t dissing on zack or ratm! also he used to come to the old town apple store he’s just a super down to earth regular LA dude
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𝕊𝕦𝕟𝕤𝕙𝕪𝕟𝕖 ✨🦋
(@6RoundknockOWT) reported
I’ll never use @TMobile… the way the representatives in the Pentagon City store are treating this legally blind customer and sent him to the apple store for an issue they know they could’ve fixed but apple couldn’t… Terrible customer service.
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Mark with a k
(@MR0808) reported
I used to joke about shuddering when walking past the Apple store. The problem is that I joked too much about it, it's become a natural reaction everytime I walk past it!
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Hurricane Radio Detroit
(@HurricaneRadioD) reported
Pretty Tony - Fix It In The Mix is streaming now on #HURRICANERADIODETROIT. Download the app from the Apple Store or Google Play Store if you haven't already. #PASALAPALABRA
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Rebecca
(@BaseballReba) reported
@AcunaBelieveIt The logic board was replaced on Wednesday to fix this issue, though it never took this long to boot at its worst then. My husband is taking it back to the Apple store tomorrow.
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spencer thomas
(@spencerrthomas) reported
the last place I want to be on my Saturday morning is the Apple store and yet here I am with a broken laptop. love my life!
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Mazzlebee 🌻 Shop Update Live 🐛
(@Mazzlebee) reported
@ceejindeed Hmm I just get them from the apple store? Do you have a textured screen protector? That might be wearing it down faster?
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spencer thomas
(@spencerrthomas) reported
the last place I want to be on my Saturday morning is the Apple store, and yet here I am with a broken laptop! love my life
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UNCLE CHAMP
(@champvisions) reported
Bro the apple store downtown Brooklyn customer service is extremely terrible. 75% of the time of me coming here there’s a issue
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Singto Conley 🦌
(@singtoconley) reported
@InvertedSilence @shadowbIood is this something diagnosable at a physical apple store? because i’m not looking forward to battling with support over an extremely niche issue that i can’t even replicate
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erica j. wazowski⁷
(@tsundericas) reported
been watching 2 apple store employees explain to a lady that they can’t fix her google hangouts app problem bc they’re apple and not google for like 10 minutes now
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GOtv Nigeria
(@GOtvNg) reported
@lex_mullar Kindly confirm viewing status. With MyGOtv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you for continued patronage. Kiki043. 2/2
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rei rewards member
(@juulembiid_) reported
no one is more judgmental than the apple store employee when you turn down apple care
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GOtv Nigeria
(@GOtvNg) reported
@7th_wonda @Ndmufc With MyGOtv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you for continued patronage. Kiki043. 2/2
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ugochi, ugochukwu 🙏🏾🦅
(@nigeriandiana) reported
@SestoMolesto @umar_ra_biu @tinaqueen_15 No one will or can give me tips of how to improve the camera quality unfortunately 😭 even in the Apple Store too. So imma take an L since I know issa reported issue. 😫 Hopefully I can downgrade soon.
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Jacob Wolman
(@jwolman) reported
I think it’s very cool that for $50 I could use the same gear that Apple employees use to fix my phone. I don’t think it’s very cool that doing so requires someone to drive (or fly?) incredibly heavy/bulky boxes around. Maybe just give each Apple Store a set to rent out?
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David Houle
(@evolutionshift) reported
The @weatherchannel has let me down. It is an App I love, but not so much now. I paid $29.99 annual renewal for their “premium “ version which means no ads. They took my money on 5/1/22 via the Apple store but are now serving me ads all the time when I click on the Premium 1//2