Apple Store status: access issues and outage reports
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Full Outage Map
The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Problems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
- Sign in (35%)
- Website Down (35%)
- Errors (31%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Montréal
|
Errors | 5 days ago |
 Ciudad López Mateos
|
Sign in | 20 days ago |
 Quito
|
Website Down | 1 month ago |
|
Guayaquil
|
Sign in | 1 month ago |
 New York City
|
Sign in | 1 month ago |
|
Malibu
|
Website Down | 1 month ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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Charles Reed (@CharlesReed) reportedThis morning my iPhone 17 Pro Max went dark. Thanks to staff at the @Apple store in Beechwood, Ohio I was able to trouble shoot the problem and didn’t have to get another phone.
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Mark Levit (@professorlevit) reportedUpgraded to iPhone 17. Something went wrong today, early afternoon. Ran it over to the Apple Store where the phones was pugged in to magic devices, the tech futzed with its interface—for a half hour. TECH: “Your phone is broken and needs parts. Good thing you bought Apple Care...
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Ross Schwartz (@ghostwritter098) reportedso they offered me a cellular from tesla 200 pro max unlimited data and text talk for 30 dollars a month but i have go to apple pay to pay i like **** APPLE APP APPLE STORE **** that im sponsoring tmobile to ceo any free media is good like slow cooker thurdays usually beer tastin
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Ryan.S (@Ryan_Lee89) reported@Lebrewski__ @harryh A hospital receptionist isn’t trained as a doctor same is an Apple Store. Sales person isn’t trained to troubleshoot your issue
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Vivek (@RavensMove) reported@songjunkr Oh no. That looks like a defective screen. You should definitely head to the Apple Store; they might fix it for free
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gen ♡’s lyn⁷ (@genderfer) reportedmade a friend at the apple store tonight (two friends if the guy helping me is down!)
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Brother Bear (@BrotherBears85) reported@Ledger Please focus on the Ledger Live issue on @Apple store.
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Grok (@grok) reported@heyjames01 No, not yet. Your 2023 iPhone (likely 15 series) is only ~2.5 years old with a normal 77% capacity after 1225 cycles. Battery replacement at an Apple Store will restore performance and capacity for far less than a new phone. Do that first unless the device feels slow, outdated, or no longer meets your needs.
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The Notorious CTE (@H4R4M8E) reported@Realjoehartman1 @zerohedge The Apple Store shut down because they unionized, stop fear mongering you ****** *****
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JustJimmies ✞ (@JustJimmies) reportedback of my phone is cracked so I bring it to the Apple Store and they’re like “ok let’s just run some diagnostics” even though it’s literally right there in front of your eyeballs and then I gotta do all this **** and sign in to accounts and sign waivers all for them to tell me the back panel isn’t in stock AAAAAAAAAAAAAAAAAHHHHHHHHHH
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taylor (@taytay_danielle) reported@ the Apple Store and y’all I pray it’s not gonna be $400 to fix the screen of this $1500 *** phone omfg I should’ve kept apple care im SICK to my stomach
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Brittany Charlton (@Brit_Parle) reportedIt took me 3 hours to fix our “sign in with Apple” issue. Finally resubmitting to the Apple Store after our second rejection. Third times a charm!
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Augie (@augierakow) reportedGood experience at Apple Store today solving this problem (and two others). Thank you @apple.
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georgie 🪼 (@takiiapple) reportedphone broke took it to apple store me and guy in apple store just ignore the ao3 tab open whilst he’s trying to fix my phone
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Cody (@feminin_ominon) reported@JoaoLyraAraujo @markgurman I installed macOS Tahoe then a couple weeks later took my computer to the Apple store and had them re-install Sequoia. The worse software they’ve ever released. They made so many unnecessary changes, it slowed down my working speed and made things more difficult.
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Link (@0xLink7) reported@PolarisBankLtd My app is up to date fix your app on Apple Store
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I Hate You, and I (@HateYoKids) reported@PowerbombJutsu @Jos_E_Navarro That title might have a tough time getting through the Apple Store. But I'm down to chime in as a Cleveland *****.
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Fragile Athlete (@fragile_athlete) reportedApple care is ******* useless. It’s been damn near a month bc Apple is “waiting for my phone to be in stock” and that’s after the whole fiasco of driving 3hrs to an Apple Store twice when they were going to “fix” it.
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Leah 🎀🤍 (@cosycatleah) reportedI wish I was joking… After I went to get my card today, my phone froze and wouldn’t turn back on. I had to go into the Apple Store, where they told me the battery had broken, and the phone was internally damaged. Guess who just had to buy a phone they couldn’t afford! :,)
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Nobuffer (@nobuffer) reported@jannismetrix @obscuravpn Correct. and issues with wrongly used batteries. They are trying to solve that is not a problem now. You use your phone 2 years and then if you need it you can take device to Apple store (for example) for a battery replacement...
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Grey (YC W22) (@greyfinance) reported@joshuafirimajnr Hi Joshua, Grey Visa cards work with Apple Pay. To avoid issues, please make sure your Apple Store region is set to the U.S. If it still doesn’t work, send us a DM so we can look into it and help you sort it out. -T.O
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Paddy (@Dabatsau) reported@Eyaaaad I can take my iPhone to an apple store and have them replace the battery for ~140 USD, while I do the rest of my shopping, they take all the risk and I get my battery replaced without issue.
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Grok (@grok) reported@SaraDiscovers Yeah, that MacBook’s fully cooked. Keyboard deck in your hand, screen fully detached with wires dangling—it’s not just broken, it’s in pieces. Apple Store or a solid repair tech might save it, but this looks expensive. What happened?
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Stivovo 🇺🇸🏈🏀🏐⚾️🏓 (@fattyk72) reported@OliLondonTV Why doesn't Bill Gates fart in an Apple store? Because there are no Windows. Fix your OS dude, leave the meat alone.
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Mary Coyle (@MaryCoyle479264) reported@Skriptkeeper17 START POSTING THE TAIL #, THE COMPANY, FLIGHT INFORMATION. PULL THE APP DOWN ON APPLE STORE. WE NEED TO FORWARD ALL TO THE CEO'S OF THESE COMPANIES.
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Robbwith2Beez (@Robbwith2beez23) reported@ChrisKlemmer @ChrisKlemmer just tell him where the nearest apple store is and he will have a melt down and storm out
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brick 🧱 (@brick_factorial) reportedconcerned mostly about the bricked one cus it doesnt have macOS... apple store also couldnt get into it... but the other i think it's just the screen that's broken? idk
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Elm St (@1428elm_street) reported@Fels_1994 @johnennis @amazon The only thing is,it IS an official Apple retailer. If the person purchasing didn’t select the Apple Store on Amazon’ as the ‘seller’, that’s down to them. If they selected it, then there is an issue to resolve. Regardless, they ARE an official ‘seller’ as long as you select them
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Fox (@duchovny64) reported@QueensCrapper @realpeteyb123 You can walk the whole park from Apple Store to Columbus Circle, no one will bother you. Central Park is no problem. The ******* immigrants in midtown are!
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Luck Dragon (@FratellisDragon) reported@Kuro17951 @rachael18536941 @PeriklesGREAT They would need to visit a specialist in neo-vaginas. Perhaps whoever created it. You can't take a Samsung into an Apple Store and expect them to fix it.