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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
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Website Down (54%)
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Errors (32%)
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Sign in (14%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Pittston |
Website Down | |
 Bishops Stortford |
Sign in | |
| Miami |
Website Down | |
 North Vancouver |
Errors | |
| Boston |
Website Down | |
| Fort Collins |
Website Down |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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Carlos Ramirez
(@CRamirezNYS) reported
from
White Plains, New York
@Apple Waiting at the apple store at the Westchester for troubleshooting on my iPhone i guess if you have issues with your phone and you are unhappy you still cannot get it replaced even if it was in the last 30 days purchased it’s so disappointing
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Drew
(@wiresfandrew) reported
from
Basingstoke, England
Absolutely useless service by @Apple Basingstoke with charger I’ve been told has a safety issue. Told by Apple support to take in for replacement only for store to say no...!
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Eric Guillot
(@EricGuillot14) reported
from
Clifton Park, New York
@UlwellingRacing Sure why not ! And bring them down to the polls in a Limo and stop off at Starbucks then on way back to the beach get some ways and then to the Apple store get attachments for the new laptop government bought them! Can some one come arrest me please sounds FUN😂😂😂 what a joke
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Marcos
(@BlindMarcos) reported
from
Pasig City, National Capital Region
@mfeir @AMIaudio Ah, it makes sense that the download speed from #Apple App Store is the SAME as from #Amazon App Store! Too slow here in the #Philippines! I am not a fan of Amazon Web Services since its incarnation.
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Tony Arnold
(@tonyarnold) reported
from
Dorrigo, State of New South Wales
@codeOfRobin @_HarshilShah @jkohlmann It’s just disappointing that Apple saddles developers with such a shoddily presented store front for selling their apps. I mean, Mac App Store whack-a-doodle UI issues aside, you can’t even format your description/release notes using Markdown/HTML.
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Adriana Lacy
(@Adriana_Lacy) reported
from
El Segundo, California
@dannysullivan I walked into the Apple store in Brooklyn and kept mentioning how it was “a known issue” and a “faulty product” and got mine fixed for free lol
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Peter Carson
(@Peter_Agabi) reported
from
Abuja, Federal Capital Territory
@axellatrix001 @Clan_Clueless Down load tune in radio on apple store
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Cary Martin
(@caryjm) reported
from
Salt Lake City, Utah
@benthompson @marcoarment This problem has existing for years. I ended up buying my iPad Air 2 at a grocery store because it was easier than purchasing at the apple store.
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2 Minute Tech
(@2Minute_Tech) reported
from
Huntertown, Indiana
@thisistechtoday The thing that no one accounts for is that traffic to the Apple Stores is 20x higher than it was in the ‘good ol days’. “Get in line, online” was for product launches to keep the traffic in store down so you could walk in and buy without a 5 hour wait. This is misguided IMHO.
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Peter
(@peterandmoya) reported
from
San Francisco, California
@Apple popped into the local Apple Store to see if your staff there could fix my iPhone 6s charging problem. And you did, and for free!!! Thanks very much!!! #Apple #greatcustomerservice
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🖤 Ash 🍑
(@AshTheYeen) reported
from
Brooklyn Park, Minnesota
@DeegoDarkwulf I had to repair my MacBook Pro when I had one, only cost me about $100 when all was said and done, at an Apple Store here where I live. I never felt pressured into spending more than what was necessary to fix my problem.
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Rachael Yaeger
(@rachaelyaeger) reported
from
Manhattan, New York
Send a pigeon to the Apple store if you need me I’ll be dying a slow death
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Help Save Data!
(@gopsaidwhat) reported
from
Lake Mary, Florida
@fuckthewall2019 @Gallaecian That happened to my son’s iPhone7. He was told there was a bad batch and as long as he didn’t have it for more than a year, they would replace it or fix it, I can’t recall. This was at the apple store, not the carrier as it’s an apple warranty.
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Abby Brickler🌹💖💜💙
(@AbbyBrickler) reported
from
Lafayette, Indiana
My thanks to the salesman at the AT&T store who tried literally everything in an attempt to fix my voicemail. He was still unsuccessful. The woman from Apple Tech Support couldn’t even figure it out. Guess I gotta get a new phone now.
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Ridwan Aremu Adedapo ®️
(@RidwanAAdedapo) reported
from
Lagos, Lagos State
I think there’s issues with the apple store cos I had same error while trying to update overnight. What you need to do is go to the apple store and cancel update so it can restore.
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👽
(@happywaiman) reported
from
San Jose, California
@angelopoulosk I wrote an app for iPod touch using my HomeKit library (it’s open sourced). It behaves like what HomeKit call “stateless programmable button” The problem is I don’t think Apple would accept it into App Store, and it probably violates the non-compete clause from my work
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steve 🎈
(@_steve3_) reported
from
Littleton, Colorado
Apple Store Mac Pro Kb Down arrow key fix Liz and I beat the hell out of keyboards @apple and @Lenovo Cc @pschiller
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KING NUGA
(@Tobi_MVO) reported
from
Calabar, Cross River State
@instantryde Having major issues downloading it on apple store
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Chiranjeev Nanda
(@luvjeck007) reported
from
Mumbai Suburban, State of Mahārāshtra
@iPhoneHackx I am using iphone 7 and i recently came across the same issue that is voice on phone call cant be heard much, i raised this issue with apple support team and they asked me to go to apple store for further verifying which will be chargeable.
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˗ˏˋ 𝓫𝓻𝓲𝓽𝓽 ˊˎ˗
(@brittneyfhughes) reported
from
Paris, Île-de-France
1 week ago i caught an attitude w an Apple employee for not trying hard enough on my laptop. i rolled my eyes & left the store sour as hell like "i'll fix it my damn self since yall wanna be useless"…& i did get that ***** to turn back on myself thanks 4 coming to my Ted Talk.
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𝙉𝙤𝙖𝙝 𝙀𝙫𝙖𝙣𝙨
(@ItIsNoahE) reported
from
Plymouth, England
@System2048 I’m okay now thanks :) The way to fix aching limbs is to go for a walk around town. It worked. And I forgot to go into the Apple store again. Never mind, it’s not like I can buy anything haha
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🌹💙
(@ihaterosa) reported
from
Fort Worth, Texas
Apple really spent $1000 to fix my iPhone. Do your research before going into the store without any info
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#ThisIsBS
(@JKerby_88) reported
from
Edmonton, Alberta
@Shawhelp I just got back from Apple Store & they says that the issue with the missing sent email is not their issue but an issue with Shaw
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Емили
(@Dark_Sovereign) reported
from
Ajax, Ontario
My iPhone charger is completely broken and I took it to the Apple store and the person working there wouldn’t even give me the time of day to replace it... not even a year old and falling apart thanks @Apple 👌
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Ross Rogen
(@RossRogenMusic) reported
from
Limerick City and County Council, Munster
@LaurenNealon @AppleSupport Hey Lauren, they do have a microphone embedded within the earphones indeed! If there’s any issues with the mic, bring it into an Apple store or authorised service provider of you can arrange a mail-in service! Best thing to do is call AppleCare directly :)
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charlieboy
(@charlieboy_ron) reported
from
Los Angeles, California
@mad_nyer @pam_brundige No I go to store down the street MedMen ,, it’s like an apple store but for ********
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Carlos Ramirez
(@CRamirezNYS) reported
from
White Plains, New York
@Apple Just spoke with Jennifer Pesello the manager of the apple store at the Westchester and the answer is not enough issues and because it was purchased at a Verizon store the phone cannot be replaced what a nuissance very disappointing
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shatyra 🌺
(@_shatyra) reported
from
San Diego, California
I think the Apple store thinks I’m dumb like if I tell you my phone is unresponsive and broken don’t you think I’ve tried to turn it off and back on....
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Philip
(@phillyisaninja) reported
from
Austin, Texas
@tayyhildebrand You might have to take it to the Apple Store. I had a similar problem. ://
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Ameya Pendse
(@ameyapendse) reported
from
Manhattan, New York
a glass roof is a terrible idea. we don’t need another fancy apple store.