Is Apple Store down?

The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accesories.

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Apple Store problems in the last 24 hours

Apple Store Outage Chart

At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments.

Most Reported Problems:

Errors
(44.83%)
Website Down
(29.31%)
Sign in
(25.86%)

Apple Store Outage Map

The most recent outage reports and issues originated from:
Zapopan Errors
Glenbrook Website Down
Heidelberg Errors
Sydney Website Down
Sydney Errors
Kaufbeuren Sign in

Apple Store Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:
  • MichaelCollier Michael S. Collier (@MichaelCollier) reported from Redmond, Washington

    Grated for Al at the Apple store in Bellevue! Still, I’m a bit disappointed I couldn’t get this resolved on my own. Shouldn’t have to go to the store to fix this problem.

  • ed_tib Ed Tib (@ed_tib) reported

    @AppleSupport I went to Apple store in Union Square SF to ask for help because my iWatch suddenly died meanwhile charging. Alex did some diagnose and found out that there was a hardware issue.I couldn’t believed for what I heard.

  • AtemGroup ATEM Group (@AtemGroup) reported

    @sprint @apple is broken. iPhone 7 won't work after IOS 13.1.2 update. Sprint Tech Sup sent sent us to Sprint Corp repair store. Store couldn't fix it, told to send to Apple 3wks. Spoke w 6 Corp Cust Srvc reps (5hrs) trying to upgrade to iPhone 11 Pro 256GB,OOS 20yr customer

  • brittjoelle plant based britt (@brittjoelle) reported

    if a store doesn’t have Apple Pay by now, they need to close down.

  • franklyrosalind Zach 🌻👨🏼‍💻🏳️‍🌈 (@franklyrosalind) reported

    two hour wait time at the apple store to try and fix my headphones for the third time in as many months. i am going to lay down on the floor and sleep forever in protest.

  • VEGEMITAE jen (@VEGEMITAE) reported

    My Mac completely froze on me and won’t shut down or do anything apart from show me a blank white screen and I’m lowkey freaking out bc if I bring it to the Apple store they might all see my bakugou wallpaper

  • brucewilson A template for home grown American fascism exists (@brucewilson) reported

    I was clipping coupons from the stock market flyer I got in the mail, and there was a coupon for Apple shares - two for one! So I FLEW down to my local stock market store, but the expiration date on the Apple shares had already passed, plus they had brown spots. Sad!

  • DVSMorpheus Clayton G Gordon🇨🇦👁👁🇨🇦🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@DVSMorpheus) reported from Edmonton, Alberta

    I have to come all the way down to the ******* Apple Store because a $7 movie 🎥 did not go through my account. If I don’t pay it i can not use the @AppStore. I need to get the @RBC app because I am no longer with @BMO. Such an inconvenience.

  • mrpemby Mike Pemberton (@mrpemby) reported

    @steve8282 @sacksimusprime @natashaleggero Only problem is if you don't update, many of your apps will stop working eventually because the apps are forced to update in the Apple store.

  • bronxbombersrz Rich (@bronxbombersrz) reported

    Issue with a less than hour old iPhone 11 pro. Can’t talk to anyone at the Apple store, on hold now 15 minutes. TERRIBLE service @Apple @AppleSupport

  • gsopitan G. Ayo Sopitan (@gsopitan) reported

    Service at the Apple Store is shockingly terrible.

  • chlooohart CHK (@chlooohart) reported

    I think I’m in love with this man who works at the Apple Store Genius Bar but he’s helping someone else with their broken IPhone **** how do I swoop in

  • chlooohart CHK (@chlooohart) reported

    I’m in love with this man at the Apple store Genius Bar but he’s helping someone else with their broken IPhone how do I swoop in

  • ginnyotte Ginny (@ginnyotte) reported

    @AppleSupport The problem got worse over the past month. I am now on my way to an Apple store, because my phone just reported that my battery needs replacing. The problem started after the last update.

  • nullterm The Blaine That Wouldn't Die 🎃 (@nullterm) reported

    @ShaunMusgrave @TheAppivore It's in Nintendo's interest to clamp down now. If the market shifts to ads then they lose control of their store the same way Apple and Google did.

  • CodyLangford DADDYWHITECLAW (@CodyLangford) reported

    Just left the Apple store had to fix my phone, currently listening to Astros game on the radio. Speeding home.

  • Zorkmid123 Taylor the Zorkian (@Zorkmid123) reported

    They did fix this for no charge at apple store, so im pleased.

  • Bakry2cool Caged Soul (@Bakry2cool) reported

    one begins to wonder what value proposition @netflix has in store to cut down on customer loss to the incoming competition from Apple and the likes.

  • sergiointhecuts Serg (@sergiointhecuts) reported

    lady at the apple store other day told me they wouldn’t replace my watch so no bother sending it out to fix cause they just gonna send it back. i asked her if she could send it anyway just to see and tell me why i got a email from apple saying they replaced it. saved me $289 🤗

  • webbercross Geoff Webber-Cross (@webbercross) reported

    I think apple need to increase the service tier from basic to at least standard on the App Store connect server :-/

  • apearz04 indigochildash (@apearz04) reported

    the apple store is a miserable place. a bunch of strangers having some apple device not working or broken just mad at everything and every worker.

  • nelly_m_kely @-nelly (@nelly_m_kely) reported

    The issue is that me I have never been close to an apple store🙄🙄🙄

  • MarkDelphs Mark Lyman (@MarkDelphs) reported

    Dear @VodafoneUK Thanks for the abysmal service. My wife returns broken iPhone to the Vodafone shop we bought it from. They say take it to Apple. Apple store opposite getting fed up with Vodafone shop! Apple say kernel failure. Help desk now say take it back. 1 of 2

  • anguyen8796 Andrew Nguyen (@anguyen8796) reported

    Waiting at the Apple Store is like waiting at the DPS on Gessner. SLOW.

  • iAmGreek2 ashley (@iAmGreek2) reported

    @closson28 Only problem is my closest Apple store is an hour and a half away

  • Ge_radoe Gerardo Hernandez (@Ge_radoe) reported

    I found out that if certain websites are slow(like the Apple store downloads), you can change the DNS settings specific to both the closest server in the area, AND your website server of interest. This isn’t always automatic! My update download speed went from 5MB/s to 130MB/s!

  • JordanAddy Jordan Addy (@JordanAddy) reported

    @leahck55 @IslesGirl3 I had this exact issue. Logic board issue. Apple store quoted me 600 Canadian to replace it

  • AgentSlowpoke Tyler Higginson (@AgentSlowpoke) reported

    @JagexSupport Hi, I'm having some membership issues that are not being answered by most of the prompts on the support site. I purchased my subscription through the apple store and it didn't auto renew this time so I tried cancelling and re-subscribing and it says I'm subscribed

  • kalebitxh kale 🌿 (@kalebitxh) reported

    When the guy at the Apple store told me to reinstall macOS and I did that and it didn't fix anything hahaha :)

  • StephanieWei Stephanie Wei (@StephanieWei) reported

    @VZWSupport I’ve been at the Apple store for 4 hours trying to activate a new iPhone. The specialist has spoken to 5+ Verizon reps & they keep telling her the same thing. The problem is entirely on Verizon’s end. This is utterly ridiculous & makes me want to switch carriers.

  • bp_bojpet Boj Petersen 🇩🇪 (@bp_bojpet) reported

    @jamesreb @backlon @verge That’s disappointing. But you’ll surely get a replacement without problems. Try to insist on a gift card or something too 😅 Worked for me, I got 50€ off the Apple Store

  • cajuncocoa 𝕔𝕒𝕛𝕦𝕟𝕔𝕠𝕔𝕠𝕒 🦉🎃👻🕸 (@cajuncocoa) reported

    @YahooCare Okay, I’ll try that...but if I could ask you to read the latest reviews on the Apple App Store for the Mail app, you’ll see Yahoo Mail users are having many issues since the update.

  • EfraiinEdwin Edwin Efraín (@EfraiinEdwin) reported

    I went to an apple store and they didn't want to help me fix my phone, thanks 😑 @Apple

  • trumpmaga20 trumpmaga (@trumpmaga20) reported

    The quality of Apple products and services are deteriorating. I bought an iPad this June in US, and it was a gift for my farther who lives in China. In four months, the speaker is not working and my farther took it to a Apple store in China to have it fixed.

  • jakeanatee Jake Payne (@jakeanatee) reported

    @leahck55 Try an SMC reset. Press Shift+Control+Option on the left side of the keyboard plus hold down the Power Button for like 5-10 seconds. It should come back up after that. If not, you'll need to stop by an Apple Store so they can look into other causes.

  • aparna_jani Aparna Jani (@aparna_jani) reported

    Android switch on the cards - nothing but issues on mine since the upgrade, switching itself off & not on again for hours & battery drainage. 3 trips to Apple store & £70 lighter in my pocket (New battery & charger which hasn’t sorted issue) c’mon Apple - really expect better.

  • teandoranges c'est moi (@teandoranges) reported

    Confidential to the girlfriend/"honey" who just got verbally abused by her punk ass boyfriend over the phone who wants to burn the Apple store down bc his phone doesn't work as he acts like a 2 year old & OH in Minneapolis: Dump Him.

  • SaltySiever Ted Moore (@SaltySiever) reported

    @theSirToasty I mean just go to an apple store to see what the issue may be

  • PBKman Exhale on Market Street (@PBKman) reported

    @leahck55 @IslesGirl3 Yeah, if you're holding down the power button for 20 sec and it doesn't do anything then it needs to go to apple store.

  • kpereau Kevin Pereau (@kpereau) reported

    @Christie_D22 I can't get my watch and phone to sync anymore :-( They were working fine until this last update. Heading down to the Apple Store today to find a "genius"

  • LO_oud Ello (@LO_oud) reported

    I went into the Apple store for a problem with my phone and the guy asked me to log into my iCloud. Well inappropriate pictures came up and before i left he was like “you know you can hide photos, here I’ll show you” lmao 🥴

  • ddemaree “Frankenstein” Demaree (@ddemaree) reported

    @imcatnoone @vsco @mason TBH this is why I tend to stick to Lightroom (and am hoarding all my old VSCO presets), for the syncing. I think once upon a time Apple planned for photos editing extensions to address this problem (sync/store in iCloud but use apps like VSCO to process) but no 3P devs bit. 😭

  • chr_st_ph_r_ chrs (@chr_st_ph_r_) reported

    Meanwhile, thousands of miles away, the tax dollars of both were used to pay for drones that drop bombs on unsuspecting people. "I'm just so happy I don't have to go down to the Apple store and get another laptop," the woman said, relieved. "Syncing those photos takes forever."

  • drjmetz J Metz (@drjmetz) reported

    My father saw my note from @TheRegister about the problems with MacOS Catalina. He confirmed that the update bricked his MacBook and it took 2 days to get it back to working order. Wouldn't even restore from backup, had to repeatedly go to Apple Store for help. (1/2)

  • scandalash_ ash🦋 (@scandalash_) reported

    I just wanna bring my AirPods to the Apple store and let them fix it I don’t wanna chat with apple support through the damn phone :/

  • vimalku09313520 vimalkumar (@vimalku09313520) reported

    @Apple @AppleSupport and replaced the same. Now my warranty expired on july 2019. and it stopped switching on from september. Again I visited to the apple store and this time thay said is has MLB issue. which will cost around 46k, As a first time user of apple I am feeling sad.

  • Dylaantaylor Dylan  (@Dylaantaylor) reported

    @lucastranieri1 Install TestFlight on an iOS device and Apple TV where you can sign in to the same App Store account. Tap the public link on your iOS device. Tap Accept for the app you want to test. Open TestFlight on Apple TV.

  • KatiaAlcantwood Katia Alcantar (@KatiaAlcantwood) reported

    @LindaWestonpdx @Apple Update—I talked to a senior adviser at the Apple Care support line and they took care of my issue! But yes, their customer service at the Apple store in Portland was offensive and unhelpful.

  • ShadyEssam ShadyEssam (@ShadyEssam) reported

    @Apple worst experience ever to drop my laptop for 3 times and take it back with the same issue and when i came back to the Apple store in #MOE the branch manager talk to me in a bad way to force me to leave it again for the 4th #badservice

  • gyaulim Gyaulim🎗️ (@gyaulim) reported

    @drem123130 If u r android, go find apk of melon app on the internet. If u r iphone, u can change ur apple ID to Korea and u can download the app from play store. Then see if u can purchase a Melon pass to login and stream~ There r ELFs on tw who can provide the pass😎

  • BULLJAI roaming (@BULLJAI) reported

    Went to stonestone SF Apple store today. The tech criticizing/insulting me when I was waiting for him to fix my Macair. So cold and arrogant, or like he proudly told me he is a tech but not a sales which might be why he can’t provide good services

  • ManneLaukkanen Manne Laukkanen (@ManneLaukkanen) reported

    Chess apps Apple store vs Android. Apple: load game, start playing. Android: after creating 3 user accounts to 3 sites for 3 games have not moved a **** and ”error: game will be available in some minutes”.

  • devinmtaber devin table (@devinmtaber) reported

    me today when i went to the apple store wondering why i couldnt hear any of my phone calls and he told me it was because my screen protector was upside down and blocking the speaker

  • cherpake Evgeny Cherpak (@cherpake) reported

    I think something went terrible wrong with App Store around 7pm UTC. Seeing 0 downloads after that... Maybe I shouldn't have dumped on Apple and its the punishment from above - but on another hand, it's also a proof...

  • KatiaAlcantwood Katia Alcantar (@KatiaAlcantwood) reported

    @KevinSGillespie @AppleSupport I filed a complaint about the tech guy at the #PDX Apple store in Pioneer Square. I spoke to a senior adviser. Apple will now take care of the issue under the warranty.

  • praveenk_kodali Praveen Kumar (@praveenk_kodali) reported

    Apple’s App Store is down and not available to users

  • KatiaAlcantwood Katia Alcantar (@KatiaAlcantwood) reported

    @nfrazier @Apple And I just returned from the Apple store. They refused to take care of the issue under the warranty. They said I was two weeks too late.

  • JoshKeene12 Josh Keene (@JoshKeene12) reported

    @SOUNDPEATS can y’all fix your app on the Apple store no one can pair their devices. It desperately needs an update.

  • robertslinn Robert N Slinn 🇬🇧 🇪🇺 (@robertslinn) reported

    Is Apple Store down @AppleSupport

  • lanettecream Lanette Creamer (@lanettecream) reported

    @bkolics Don’t need to. Already verified the scope of the problem and the cause of the bug. Brand new machine too. Reformatting doesn’t help. Hopefully Catalina does. Another guy has the same model MBP w the same issue. Apple store could not help. It’s a “known” unacknowleded issue.