Apple Store

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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.

Problems in the last 24 hours

The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Apple Store Outage Chart 09/17/2024 14:50

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Most Reported Problems

The following are the most recent problems reported by Apple Store users through our website.

  1. Errors (44%)

    Errors (44%)

  2. Website Down (30%)

    Website Down (30%)

  3. Sign in (27%)

    Sign in (27%)

Live Outage Map

The most recent Apple Store outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
CanadaToronto Website Down
United StatesChicago Errors
United StatesFort Calhoun Sign in
MexicoGustavo Adolfo Madero Sign in
BelgiumBeerse Website Down
New ZealandAuckland Errors
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

  • NGLFundamentals AnneK (@NGLFundamentals) reported

    @traderboy667 @Trendspider_J The ones with the back glass that costs $600 to fix at the Apple store? That one's our last iPhone

  • thefrenchexitt peyton (@thefrenchexitt) reported

    if we get tik tok’s rating score down low enough on the apple store it’ll be removed

  • elinyaibs جونو (@elinyaibs) reported

    the apple store or whatever is a joke wdym “could not sign in” i’m gonna sign in to your mom

  • Lulwa_AO Lulwa (@Lulwa_AO) reported

    I have a theory.. what if when you walk through the doors of an Apple store.. it makes your phone glitch and lag later so you go back and buy a new iPhone🤔 (this happened to me n my friends yesterday)

  • gendal Richard Gendal Brown (@gendal) reported

    I can kinda see why Spotify is annoyed with Apple: I visited the Apple Store earlier to get my iPods Pro fixed (infamous crackling issue). I was asked to check everything was ok before I left. “I see you’re using Spotify… have you tried Apple Music…? Here… let me show you…”

  • RoozbehGO Roozbeh (@RoozbehGO) reported

    @onanoctupus If we could have shiba swap application on play store and apple store, that would fix a lot of issues. This going through metamask thing to transfer is a pain. Just like safemoon.

  • WondaWoman Wonda Woman (@WondaWoman) reported

    Why is there still no @apple store in Athens, Greece? We have to deal with “official representatives” i-storm who have zero customer service skills and will let you walk out of the store without solving your problem. Please do something to fix this.

  • Eli4real Eli Ladon (@Eli4real) reported

    At the Apple store trying to replace my AirPods charging case. They say the regular charging case doesn’t work with the pros and I have to make an appointment. This is a damn nightmare. Fix it, satan 🤧

  • joncarlestam Jon Carlestam (@joncarlestam) reported

    @backlon Same for me. Went to get a battery replacement at the apple store but they won’t do it, unless it’s at less than 80 %. Had to live with an exceedingly watch experience for over six months, until it finally dropped below 80% and I could fix it.

  • Yanappuu monkey 𓃷 (@Yanappuu) reported

    @Crystal_Cat101 My best advice for if this ever happens again would be to take it to the Apple store for a (free) checkup. If it’s a problem on their end they’ll usually replace it for free, or for a minimal fee and you’ll end up with a brand new product 🙏

  • babimelodi ☆THEE shawty party☆ (@babimelodi) reported

    y’all know anybody that can fix macbooks so i dont have to spend 5 hours at the apple store? 🤠

  • theRSSfeeds Rob (@theRSSfeeds) reported

    @CriticalBard My favorite was working for an Apple Store, and having people come in with battery issues, then realizing that that application is their top battery usage. Even better was when they had the normal AND pro versions installed.

  • odetoyoons gina \⁷ ❖ (@odetoyoons) reported

    @cherrie901 he part times as an IT boy at the apple store down the street

  • nicolennewyork nicolepavez (@nicolennewyork) reported

    The Apple store doubted me but I saved 20k photos today because my hardware was broken and I wanted to back everything up.

  • asaazriel Asa-Azriel aka Ace (@asaazriel) reported

    Went to the @Apple store to fix my cracked screen and was told to backup my phone via iCloud, so they could save all my data to put on a new phone. But why did only half of the stuff on my phone not backup? Lost important documents, passcodes, phone numbers and photos 😩😔

  • JaidaViolet Pancake 🥞 Areolas 🍼 (@JaidaViolet) reported

    At the Apple store tryna fix my phone.

  • rebonyw kohelet. (@rebonyw) reported

    @imanigetup same thing happened to me for a while but i sorted it out. there may be a problem with your port. you may want to go to the apple store and ask them to sort it out for you, the thingies are uneven…unless you just need a new charger :)

  • katyacherub katya 🇵🇱 (@katyacherub) reported

    haha the apple store returned my laptop bc they said they fixed it,,,, it is absolutely not fixed!!! i need my laptop to do school stuff literally rn and it is not working,,,,,, i am so stressed oh my god

  • cheffytwoshoes cheffytwoshoes (@cheffytwoshoes) reported

    @tim_cook @AppleSupport @Apple I bought a IMac in November, $3000, as per the CSR the best computer you can buy. Sorry, the computer is at a BS Apple store being repaired. I bought this POS because my MacBook started not work after 3yrs. I had a Dell for 13 yr not a problem. BTW

  • byron_miller Bye-Run Mill-Err (@byron_miller) reported

    @vtimd @hhoover That’s a surface book2 laptop :) i’m ready to try it on my macbook pro because the keyboard sucks!!! walk into the apple store and scream at them to fix their overpriced piece of crap AGAIN :). i used to love my mbp until this touch bar and disastrous stuck key problem

  • robynmars_ robyn (@robynmars_) reported

    I hate how the Apple store makes me talk in front of people like I signed up to fix my laptop not public speaking 🙄

  • LonLonBougie LON 6/27♋️ (@LonLonBougie) reported

    Thank God the Apple Store is down the sidewalk from my building because my iPad isn’t connecting to my wifi but all my other products are 🙁😒

  • joconner John O'Conner (@joconner) reported

    @AppleSupport. I've been with online support, even took my AppleCare-covered MacBook to an Apple store. They can't dupe the wifi connection problem, so I have to bring that laptop back home. Guess I can use it as a doorstop. Still frustrated.

  • tarun00095 Tarun Vijay Singh (@tarun00095) reported

    @Apple I purchased XR,now it’s battery not working,went to apple store but no response.look into it

  • IDBIBankCares IDBI Bank Cares (@IDBIBankCares) reported

    @Bhavesh219 @IDBI_Bank Dear Sir, Kindly check if the Mobile Banking application is updated to the latest version by visiting Play store/Apple store, if the app is updated kindly share the details of customer ID and screen shot of the error via DM for us to further look into the matter.

  • destiny_thememe Moon Bounty Farmer (@destiny_thememe) reported

    Oh gosh i need to bring my macbook to apple store (the smc resets didnt fix it) and now i fear that the employees will see my RIVEN PANTS STICKER

  • meena77531087 meena (@meena77531087) reported

    @Apple I wonder if this will work properly? i bought a brand new iphone 11 last year from an Apple store and Apple support did not sort out problems I have with it. I would normally have expected them to replace it but no they kept wanting to ´repair’ it. An expensive mistake.

  • paulinaVEVO Paulina Mangubat 蘇清華 (@paulinaVEVO) reported from Boston, Massachusetts

    I’m just a digital director at the Apple Store with broken tech 🤙🏽

  • tarun00095 Tarun Vijay Singh (@tarun00095) reported

    @Apple @AppleSupport I purchased XR BUT it’s battery not working,went to nearest apple store but no response worst service

  • sustancemusic Sustance (@sustancemusic) reported

    Taking macbook in to Apple Store to get keyboard replaced today...looks like tomorrow will be spent crying over Ableton + VST's not working then