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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Facebook Messenger reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Facebook Messenger. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Facebook Messenger users through our website.
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Messaging (60%)
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Connection (15%)
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Sign in (11%)
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App Crashing (7%)
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Glitches (3%)
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Multimedia (3%)
Live Outage Map
The most recent Facebook Messenger outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Des Moines |
Messaging | |
 Müncheberg |
Messaging | |
 Mexico City |
Messaging | |
| Naucalpan de Juárez |
Messaging | |
| Ecatepec de Morelos |
Messaging | |
 Belfast |
Messaging |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Facebook Messenger Issues Reports
Latest outage, problems and issue reports in social media:
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Darwin
(@DarwinsFire35) reported
@easyJetholidays @EpicLastSong You have Alex as I'm one of the other people to have this problem. And I've been on hold 20 minutes to be cut off and then nobody replies to the FB messenger. It's not great is it?
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Oakmere Shanan
(@plwtexas) reported
My sister was recently scammed online. Via @facebook messenger and @google chat. Someone she trusted was hacked and she was told to send @Apple gift cards -of course. Seems all these companies could help more shutting scammers down. They're pervasive on FB.
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Sona Hasegawa
(@HasegawaSona) reported
[ >gets e-mail from the old insurance asking for a tenner >refuses to elaborate on how >tries to do so, cannot figure out how >tries to send message asking for help >either Facebook Messenger or a chatbot are the only options This world is useless I stg- ]
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Tuneli
(@StarAyodele) reported
I don't need to check facebook messenger or whatsapp continuously to see whether she has sent any messages or not.I can spend more time on creativity. I cn chase my passion without any problem. But after running miles after miles & I have not breath left, I start to miss someone.
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Mike D
(@DiMatteoNdSuch) reported
@YahooCare @PaulBou78545313 Hello, I am having the same issue and already reached out to Yahoo via facebook messenger with no response
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Daxtronus
(@Daxtronus) reported
…but despite her having contact initially, it’s all gone dark. She’s tried calling, talking via Instagram, FB messenger.. nothing. Can anyone help please? I can send screenshots of what’s sent so far if needed.
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JayH
(@HJay03) reported
@Metro_Fibre we have been down with no internet in Lonehill since last night with no one answering calls, support chat, WhatsApp and no actual feedback on FB Messenger. This is affecting a large area and we would@like to know when this will be resolved please. 2 tickets open
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roadside milf
(@mcgroodles) reported
I have not been able to login to Facebook messenger for like two weeks but I keep getting notifs
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Cake Pop
(@CoolSocksBabe) reported
Is anyone else experiencing an issue with @Facebook messenger where a message goes unread for hours but then when the person opens it, it says they read it at the same minute you sent it?
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Maria Flikkema
(@MariaFlikkema) reported
Sent a DM through Twitter and also reached out through FB messenger. Rogers support helped me reset my password and I finally have access to my email. Still lot sure of what the underlying problem was, but suggest you try one of these methods to get support
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Abhimanyu Prakash
(@Prak19Abhimanyu) reported
@BandBajaateRaho I got my refund after sending my complaint on Facebook messenger for flipkart issue. Please ask others to follow the same method.
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DTE_Energy
(@DTE_Energy) reported
@Ghostcatlove We want to help as soon as possible. Please send us a private message using Facebook Messenger.
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Biggles
(@biggslad_) reported
@PureGym Hello @PureGym, I used your app to freeze my account but this months membership fee was still taken. I've asked for a refund with no success via Facebook messenger. Can someone please help?
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Sean Corcoran
(@SeanCor99559468) reported
@FIySwoop I can’t reach u. I need help with my travel. I’ve tried everything. Can’t dm u can’t reach u on fb messenger can’t call u. Please help me
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Jurassic Fibre
(@jurassicfibre) reported
We're experience a few issues with our phonelines this morning. Facebook Messenger and emails are still available for customers and we hope to be back up and running very soon.
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Wonderchef
(@wonderchef) reported
@RamanMohan8 We are here to help you! Kindly share your registered contact and complaint number via Facebook messenger (If you have registered a complaint earlier). If not, then you can register your complaint by connecting to customer care at 18602660788 or drop us an email at (1/2)
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♡ Katie ♡
(@ktiewllr) reported
@ilmakiage @ArsenalWFC Please can you respond to my DM I have not received my order it's been delivered elsewhere and I cannot get in contact with anyone to resolve this issue Noone is replying to me via email or facebook messenger
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DTE_Energy
(@DTE_Energy) reported
@miimhortcorey We know this is a disruption to your day, and we’d like to help. Please send us a private message using Facebook Messenger, so we can look into this for you.
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.mp3Neptune (vaporwave artist)🌌
(@mp3Neptune) reported
@TianaHRR fr, especially over the internet it's such a weird expectation. that's something i've always had an issue with with, like, FB messenger and Discord n stuff, they imply that im just available all the time whenever anyone wants me, which is absolutely not the case haha.
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Lutz Creative Group
(@LutzCreativeGrp) reported
@mediatemplehelp @UnniKri65860918 Your chat system is NOT 24/7. I was on there for 40 minutes without any indication whether I was in queue or not. I pay for Fully-Managed VPS service and cannot get anyone via phone, chat, text, FB messenger to respond. I have MULTIPLE websites across MULTIPLE accounts DOWN
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Faerybhee
(@faerybhee) reported
Facebook Messenger, Whatsapp, Viber, Instagram messages, Twitter, Telegram, texts, and if it calls for desperate actions, a phone call. When one friend would not even reply or communicate that poses a problem. There were times we had to go to their places to check on them.
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Matt Rise
(@A_Fine_Rosey) reported
@SChristyJones FB messenger is absolutely horrendous btw! How do you lock it down. I dabbled with an apple device, that seams better but android but haven't tried to install it in a while.
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Jurassic Fibre
(@jurassicfibre) reported
We're experiencing a few issues with our phone lines this morning. Facebook Messenger and emails are still available for customers and we hope to be back up and running very soon.
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AJ paul
(@AJpaul84436582) reported
@UBAGroup @OluwadepoJerer1 It is a shame that a transaction of N150,000 dispense error transaction was not reversed since February 3 after several complains via a branch office, Twitter, email and Facebook messenger. This business money for God sake. Pls I need urgent help.
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TomasSanchez
(@TomasSanchezIN) reported
from
Lawrence, Indiana
@metronetfiber Customer Care has no info on my outage. FB messenger has auto reply about not what wanting to hear and to contact customer svc (expect same here). Website is to have area to check status of service and there is NONE. Over couple hours lost already.
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insatiablesahil
(@sagg155) reported
@Paytmcare @PAYTMCU12452943 It's been a week since I raised a query of excess deduction via fastag on one toll plaza twice in both going & return journey but no response has come from your end. I even tried reaching to customer care no and both via fb messenger but no help
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Kyle O'Connor
(@KyleO83) reported
@FlySwoop please provide a number to contact customer service. Facebook Messenger and Instagram is not an appropriate contact method.
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Iso the Bitesize-o
(@NZillo) reported
@gryphon_katsu I got this with Facebook Messenger the other day Why would an app decide to force-close itself and update WHILE IT'S OPEN, that seems like a really stupid and easily avoidable issue lol
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Jim Safranek
(@jimsafranek) reported
@PaleoLaura I contacted the FOP admin Jason Robert Patton via fb messenger to find out what the problem is.
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Darren Ryder
(@dazryder) reported
@DFS can someone contact me about my order please, getting frustrated with your colleagues on the phone and Facebook Messenger 😡 I’ve never experienced such bad customer service.