Facebook Messenger status: messaging issues and outage reports
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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.
Problems in the last 24 hours
The graph below depicts the number of Facebook Messenger reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Facebook Messenger. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Facebook Messenger users through our website.
- Messaging (49%)
- App Crashing (20%)
- Connection (14%)
- Glitches (9%)
- Sign in (7%)
- Multimedia (2%)
Live Outage Map
The most recent Facebook Messenger outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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App Crashing | 21 hours ago |
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Sign in | 21 hours ago |
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Connection | 1 day ago |
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Messaging | 2 days ago |
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Messaging | 2 days ago |
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Connection | 3 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Facebook Messenger Issues Reports
Latest outage, problems and issue reports in social media:
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LukeCresha (@lukr3sh4_95) reported@cheekyissa @enjoyGLOBE Aw, send them a direct message on the Globe Telecom FB Messenger so they can help you with it...
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Deano NUFC (@ConsettBlackFC) reported@VOXI_UK I'm trying to contact you on voxi webchat, sent you a dm on here and Facebook messenger and nothing. Your service is shocking.
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GG (@GG4424) reportedI have been waiting for a Live @WestJet Agent for +24 hours to reply to me via FB Messenger, regarding a lost baggage claim. #WestJet service is terrible!
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LukeCresha (@lukr3sh4_95) reported@JeffPoy23 @enjoyGLOBE Oh my, I hope they can already do something about it...just keep in touch with them through their FB Messenger account or GlobeOne app HELP...who knows, they are already working on it, and you'll be surprised by the good result on your signal...
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Nick (@NcWI43) reported@FlyFrontier You screwed me over AGAIN! Now I’m trying to use the $200 voucher you sent and it’s only loaded with $125 and expires tonight. Can’t call for help because apparently customers would rather be on hold for hours over Facebook messenger or your website. How can this be fixed?!
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Colin Gelsthorpe (@ColinGelsthorpe) reported@TravelodgeUK How would one make a complaint about bad service in a Travelodge. I have tried Facebook messenger only to be ignored ?
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Christopher Wolford (@devgru1980mi) reported@UAPJames @HighPeaks77 I just went through my FB messenger msgs and we last talked July 1st of 2019 and mostly about experiencer related stuff and health issues I was experiencing during that time.
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Bogna von Netzbruch (Autonomia Wieniawa) (@BognaExecutrix) reported@MNSecofState @MNSecofState @MNSteveSimon Waiting since February 8 for a response on an important business matter. Follow-up emails and FB Messenger sent – no reply yet. This is causing significant issues. Please check. Thank you.
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Dave Weitz (@dweitz66) reported@Ticketmaster_NZ I have been trying desperately to reach someone there all week about a ticket transfer issue. Have tried emailing, FB Messenger, and now Twitter. Could someone please DM me so I can get this resolved?
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클린트 찰스 (@thearlochaz) reported@talk2GLOBE Your Facebook Messenger Customer Service is ****.
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Mr. W (@eventhemark) reportedFb messenger down?
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Paul Juson (@JusonPaul) reported@DFS Sent through on Fb messenger. guess what no response. I had to ring your customer service this morning and it appears NOTHING has been done to sort. Was meant to have friends over last night-CANCELLED meant to be going out this am-CANCELLED in case a sofa might turn up. LIVID!
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AJ (@AJinHD) reportedThis week Amazon Prime wouldn’t let me renew my membership with a new card, Facebook messenger keeps saying I have 3 messages even when I have 0, and Lord Twitter is once again showing the whole word his ***. The richest men in the world run these service and they all suck.
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Amy Harwood (@amyharwood5) reported@HalfMoonJamaica I have tried to contact you via the contact page on your website (which is not working), an email address found on FB, FB messenger and Instagram DM. No replies. A poor show from Jamaica's highway rated resort and @Forbes travel guide winner. Please help! 🤞
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Kim (@xxx_kimbo_xxx) reportedUPDATE: Due to an influx of bot accounts trying to infiltrate the THH Facebook Group, we have now closed membership requests. Please DM me directly to report any problems relating to the group, as FB messenger is still not working properly. Thanks all.
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𝕸𝖊𝖗𝖈𝖚𝖗𝖎𝖆𝖑 𝕾𝖍𝖎𝖋𝖙 (@LindsayMcLaugh1) reported@ryangerritsen To be fair, before encrypted sm, the cops got ahold of fb messenger chats as evidence all the time. They just needed a court order. They can still get your insta chat. Encryption is great if you’re a normal person. But it does protect pedos sharing CSAM. That’s the problem.
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Tife (@Tifekeys_) reported@gtbank @gtbank_help is a no no ❌❌❌ I can't access the USSD and my bank app and even web banking is failing. Customer reps ain't even responding on twitter here, Facebook messenger and Whatsapp.. Worst banking service
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Phetami Ayuba (@PhetamiAyuba) reported@DStvNg @DStvNg worst Facebook customer service... I have been sending my complaints since 1 hour ago on Facebook messenger and they will reply one message and go off I will start again and another agent one reply one message go off again
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Big Demeanour (@eiu_enna) reportedAfter she confirmed that she’s moving in with her friend but it took her a week to to say. So it wasn’t haphazard, but I did have terrible perception of her due to the way she acted on Facebook messenger. But her offline personality is so sweet and she’s mad thoughtful
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Ian Tregale (@IanTregale3) reported@EE I would like to but I'm having issues with my Twitter Messenger but I have sent a message on the Facebook messenger app
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iouri (@george305610) reported@facebookhelp_me Helper help me , I cannot contact my daughter, nobody cares , disconnected my fb messenger, support not responding. No support
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Abhimanyu Prakash (@Prak19Abhimanyu) reported@BandBajaateRaho I got my refund after sending my complaint on Facebook messenger for flipkart issue. Please ask others to follow the same method.
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Liz Del Cid, PhD PE (@LdelcidLiz) reported@visiblecare How do I submit a case #? The customer service team tells me through DM but each one fails even a simple hello. And no one answers their Facebook messenger either
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LukeCresha (@lukr3sh4_95) reported@InsecurityPolic @enjoyGLOBE Shocks!...aside from Globe At Home FB Messenger, you may coordinate your connection concern on the GlobeOne app HELP...if you have a broadband postpaid service, search Alagang Globe Viber groups...then select your location on their list to join...
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Darren Ryder (@dazryder) reported@DFS can someone contact me about my order please, getting frustrated with your colleagues on the phone and Facebook Messenger 😡 I’ve never experienced such bad customer service.
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driving expert (@csgouncledotgg) reportedThere were rumors of a guy in my year in high school planning to go on a rampage on the last day so to help my chances of being spared I sent him a link to a beartooth song on facebook messenger and never spoke with him again
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Oakmere Shanan (@plwtexas) reportedMy sister was recently scammed online. Via @facebook messenger and @google chat. Someone she trusted was hacked and she was told to send @Apple gift cards -of course. Seems all these companies could help more shutting scammers down. They're pervasive on FB.
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Nathan Fielder on a Friday (@Saadaification) reportedMy fb messenger randomly switched to German a while back and I tried to fix it/make sure I wasn’t hacked or anything but it never worked so anytime I get a fb message I get the notification in mf German
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Faerybhee (@faerybhee) reportedFacebook Messenger, Whatsapp, Viber, Instagram messages, Twitter, Telegram, texts, and if it calls for desperate actions, a phone call. When one friend would not even reply or communicate that poses a problem. There were times we had to go to their places to check on them.
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Habeeb Ganiyu (@HabeebGaniyu3) reported@JaizBankNG I contacted your customer care service via Facebook Messenger since Monday. No positive response till now and my money has neither reflect in my account or being refunded to the sender bank.