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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Facebook Messenger reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Facebook Messenger. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Facebook Messenger users through our website.
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Messaging (55%)
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Glitches (14%)
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App Crashing (12%)
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Connection (8%)
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Sign in (7%)
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Multimedia (4%)
Live Outage Map
The most recent Facebook Messenger outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Cedar Rapids |
Sign in | |
 Arrondissement de Poitiers |
Messaging | |
 Berlin |
Sign in | |
| West Lafayette |
App Crashing | |
| Kennewick |
Messaging | |
 Auckland |
Messaging |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Facebook Messenger Issues Reports
Latest outage, problems and issue reports in social media:
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Nathan Stewart
(@NathanS27441765) reported
Any one in PA watching these my Twitter account is the only thing allowed to run for me to talk to people. My Facebook messenger has been down since 1300 ish yesterday
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Gary Woods
(@gwoodsii) reported
@tencor_7144 I think polling is just inherently broken. People just communicate too many different ways. My wife had a friend that only communicates via Facebook messenger. How the hell is a pollster supposed to react that “demo”.
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𝕊𝕟𝕠𝕠𝕥 🍷
(@whatacutesnoot) reported
It was booked through your website and I’ve tried to get help on WhatsApp, Fb messenger, the phone number (can’t get through at all) - I’m panicking and really can’t wait 72 hours for this to be resolved! I’m broke! 😭😭 Please can you help me get this money back? Thank you!
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Ah-ha!
(@lydiaannelouise) reported
Me: just asking for helpful response to my last email via fb messenger Person: I already answered you Also Person: oh sorry, I just realized I didn’t respond. Well, I will help you!
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laura johnson
(@laurajohnson942) reported
@DHLParcelUK I have messages saying my parcel is at a collection point but they have told me they don't take DHL parcels. Messages via facebook messenger have been completely ignored. Company I purchased from cannot help as DHL have marked as delivered.
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Irene D. Fabiolas
(@irenefabiolas) reported
@CebuPacificAir why is your facebook messenger customer service not working? I’ve been in queue for months now! Also tried the guest feed back form but didn’t receive any response! I need to follow-up the refund I requested. The last email I had was to inform me that it’s —
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Richard Smith
(@richardranting) reported
@SkyHelpTeam Live chat Is closed, I’m certainly not ringing back. I have begrudgingly had to fill in a complaint form. Facebook messenger just passes me on to make a compliant too. Outstanding service @SkyUK
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Illiquid Courage Capital
(@IlliquidCourage) reported
@volatilitysmile So basically between this, the Texas guy using FB/FB messenger & those kids kidnapping the retarded kid on FB live we all are beginning to see that the problem is in fact $fb, right?
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Jan
(@Jan__3) reported
@KLM Same experience as with FB messenger. Help until it the point where I submit all info necessary for a provisional booking. Nothing but silence.
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Aakanksha
(@AwsumAakanksha) reported
@airtransat PLEASE READ MY TWEET!I am not getting a response via Email , calls and FB Messenger.I even visited AirTransat office in Pearson Airport. No response still. It’s a harassment trying to find my baggage you misplaced 11 days ago. HELP ME FIND MY BAGGAGE.
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krista
(@krisparker1978) reported
@salorsini @Allegiant Try FB messenger! That’s how I finally got ahold of someone who could help me!!!
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Theis1944
(@Theis1944) reported
@Ramomcramom Ramom, ty for posting the video showing us what Ukraine is doing to their own people. How can I get the video to my FB messenger? Can you send it to me somehow? I tried to share it, but Twitter doesn’t allow it. Can you help me? TY. These poor people😥😥😥
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aziz
(@barsume) reported
My dad who did nothing to help me when I was homeless just completely unprompted started bragging to me on Facebook messenger about purchasing his 3rd house???
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AandL
(@Amllh23) reported
@PickledSocks does anyone monitor FB messenger for you? I sent a message 4 days ago and nobody has even read it. I have an error on my stamp and need to get in touch with someone about a replacement but y’all have no phone contact online.
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CN Plumbing and Heating
(@cnpandh) reported
Please note: if you message us via Facebook messenger, as a guest without logging in, then in some situations I am unable to contact you back unless you still have the chat window open or have left contact details. If you need a response please login and/or leave contact info.
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Márquez
(@LizMarqz) reported
@JulieMc32547192 @airtransat I have the same problem, I already tried to change my flight departure by phone(5hours), the airtransat app, fb messenger, website and nothing 😫😭
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Brandi McNeil
(@BrandiMcN) reported
@auradevices Would love to run a BIA scan! But my Aura Strap arrived broken, and customer service via Facebook Messenger, email, and Twitter are all unresponsive.
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Erica Gale
(@EricaGale3) reported
Big shout out to @MyTributeCentre - I was having a tech issue creating an account to purchase event tix. Email and FB messenger both returned AFTER HOURS within 30 minutes. #CustomerService #CustomerExperience #peoplewhocare
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Ashleigh Whiteman
(@AshleighAngelTM) reported
@tuiuk phone calls doesn't seem to help, nor does FB messenger or Twitter DM. Not sure what to do. Never booking with them again
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Michael T
(@toddy252) reported
@eon_next over 90 days since changing over, smart meters are still not working, contacted your call centre, chatted on FB messenger no one knows what they are doing! When is this going to be resolved?
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Natalie Kirk
(@Natalie90160293) reported
@newlook I have been trying to get in touch with your customer service team for days now. Very disappointed you no longer have people on the end of a phone you can call and instead expect people to tweet , WhatsApp or use Facebook messenger ! All would be great if someone actually replied
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Aakanksha
(@AwsumAakanksha) reported
@airtransat Waiting to hear from you! I need a RESPONSE! Is your twitter handle not being monitored? My baggage has been missing for over 12 days and I am not getting replies over my emails or over calls. FB messenger is a useless bot. Can someone from @airtransat @IATA please help me !
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liz 🪴
(@_Iizzie) reported
i love my mother sending me tik toks via facebook messenger about how to fix my anxiety first it was splash some water on your face now it's vick's vaporub can't believe it was that easy all along 😫
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captain buzzkill
(@stoner_dun) reported
is anyone else having issues with facebook messenger not sending messages to group chats?
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uMashonisa_ZA
(@uMashonisa_ZA) reported
How can I delete all my Facebook messenger chats at once ? Please help
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Vichka 💜🍊🍊🐱🐈
(@boraboraviolet) reported
@flyPAL how can I get in touch with your customer service. No one is responding through fb messenger or your landline. Help.
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Jacob Porrett
(@MrDonnington) reported
@LiamsTransport1 I was able to post a video fine yesterday but today oh no you can't become Facebook Messenger isn't supporting your video settings. Try mp4 instead. Can't copy and paste onto my phone without an error message coming up either. Skip this file or copy but your video won't play.
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Shannon
(@shanbdeezy) reported
@airtransat @airtransat still waiting on Facebook messenger since 1pm today. What is happening? The world’s WORST customer service.
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JGG
(@othewonder) reported
@tapairportugal Have contacted you many, many times through phone and Facebook messenger- with either lengthy, lengthy hold times and hang ups, or confused incompetent customer service. Private messages are not returned on Messenger. Will DM all pertinent info to Twitter in yet another attempt.
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Adam Ping
(@Pingup) reported
@FlyFrontier has possibly one of the worst customer service experiences I have ever had. 3 days later and out half of my flight. Twitter and FB messenger have been no better help. #neverfrontier #neveragain