Facebook Messenger

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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.

Problems in the last 24 hours

The graph below depicts the number of Facebook Messenger reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Facebook Messenger Outage Chart 12/05/2025 06:35

At the moment, we haven't detected any problems at Facebook Messenger. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Facebook Messenger users through our website.

  1. Messaging (56%)

    Messaging (56%)

  2. Glitches (14%)

    Glitches (14%)

  3. App Crashing (11%)

    App Crashing (11%)

  4. Connection (8%)

    Connection (8%)

  5. Sign in (7%)

    Sign in (7%)

  6. Multimedia (3%)

    Multimedia (3%)

Live Outage Map

The most recent Facebook Messenger outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesCedar Rapids Sign in
FranceArrondissement de Poitiers Messaging
GermanyBerlin Sign in
United StatesWest Lafayette App Crashing
United StatesKennewick Messaging
New ZealandAuckland Messaging
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

  • Superd316 David Friedlander (@Superd316) reported

    @FLDEO Can anyone help? I’ve tried all phone numbers I’ve seen on Twitter. I’ve tried emailing, Facebook messenger.

  • ElEllarenee Ella renee (@ElEllarenee) reported

    @TuesdayGreen3 @BritishGas Hi I had the some issue and needed a top up ASAP. I contacted them today through Facebook messenger and they got back to me and sent someone out within 3 hours. Hope this helps x

  • AlexaLedecky Alexa Ledecky (@AlexaLedecky) reported

    @nationalexpress You have rescheduled the Stansted-Bristol bus I booked to a time before my flight lands, so safe to say I can't make it! I want a refund but can't access this through "Manage my booking". Not response through your Facebook Messenger service... Please help 🙏🏻

  • POWMIA_Locating POW/MIA Researcher 🇺🇸🇺🇸🇺🇸 SoS Podcast (@POWMIA_Locating) reported

    @NomadInternetUS DO NOT Recommend - I retuned my equipment a few weeks ago to cancel my service. They received the equipment and sent me an email confirmation. Today they charged my bank account $149.00 and will not respond back to email, phone, FB Messenger.

  • gel_is_well 🧸🐮 𝐆𝐞𝐥 젤 ✶ STREAM SWITCH ON (@gel_is_well) reported

    is FB messenger down?

  • dickerdness little death (@dickerdness) reported

    Why is that Facebook messenger ad so terrible

  • athul4eu Athul Krishna (@athul4eu) reported

    @cashtary @eDreams I’ve been trying to contact them through phone, webchat, Facebook messenger and whatnot. All they do is say the agents are busy and hang up. What I want to do now is to pull in the dates and I’m not getting any help from anywhere.@eDreams

  • ThonyKing5 Thony King (@ThonyKing5) reported

    My Instagram internet not working thony king I can not connect with my friends on Facebook messenger and whatsapp

  • Ste_Robbo59 Stephen Robinson (@Ste_Robbo59) reported

    @ChargePlaceScot I was an hour holding on the phone as the charger at Kelso would not validate my card. In the end I gave up. I tried Facebook messenger but that was also no help. This is zero service level and I still haven't got my car charged. Totally unacceptable.

  • JuniorCxrtier 𝓙𝓾𝓷𝓮𝓬𝓱𝓲. 🅴❄️ (@JuniorCxrtier) reported

    @Facebook why are you the LAST app to have dark mode ?? Why does Facebook messenger have it but the main app doesn't?? All apps are blacked out apart from yours. Fix it up cos it doesn't match the aesthetica.

  • Chermont777 Adalgiza Chermont 🇩🇴 (@Chermont777) reported

    @DivaLaci @jonbraylock I was the same way, rather pay money than fight 2 find someone to help...I got over that. I have some friends and we help each other out w self-tapes. We do them over zoom/FB messenger. I've even done it by phone. There are also FB groups where you can get a reader for free.

  • vincent_rants Vincent’s Rants 🎗✊ (@vincent_rants) reported

    @teddycasino So you mean the VP does not have the numbers of the Senate Majority Leaders... and she had to use FB Messenger to contact them. Just want to know that if it’s true how did he message back to fix the meeting as the message come from someone who is not on his friends list.

  • jenleighc Jenver 🌊🌊🌊 (@jenleighc) reported

    Dog knocked my phone off table, landed perfectly face down. No glass break, but screen is bleeding and it's completely unusable. So...if you need me, you can DM here or FB messenger I guess. New phone comes Monday... :( On the side, anyone know how to earn a quick $200?

  • Kyles1984 Kylie K (@Kyles1984) reported

    @asos please message me re issue with an order. Unable to contact via chat or FB messenger, no email or phone number 🙄

  • tomlasusa Tom LaSusa (@tomlasusa) reported

    @kaspersky was talking to someone on your team via FB messenger, and now they've disappeared -- hours since their last response. Is there another way to speak to customer service, please?

  • stibskii Steven (@stibskii) reported

    @talk2GLOBE I did send you guys a DM but I didn’t get any response. But it’s alright. We did get someone from the customer service via FB Messenger. I hope the service gets back tomorrow really having a hard time working without internet connection.

  • thegrugq thaddeus e. grugq (@thegrugq) reported

    @alexstamos @Paxxi @pwnallthethings Can you help make sense of the 12m was Facebook messenger, 18 million overall for Facebook… sort of numbers? Also the “N million a month” stuff? This is known CSAM… traded? Harassment? ********???

  • loopielou211 @loopielou21 (@loopielou211) reported

    @VirginMediaIE Hi, have tried what’s app and Facebook messenger and no answer. Am in Spain and mobile data is not working at all for some reason. Can someone look into this please?

  • ElEllarenee Ella renee (@ElEllarenee) reported

    @shantelle72 @BritishGas Contact them through Facebook messenger I had the same issue and they got back to me on there. They sent someone out within 3 hours when I message them today.

  • claire_coopxx Claire coop (@claire_coopxx) reported

    @Garyfletcher4 @RandoxHealth @randox this is the same issue I have had I’ve sent 3 emails and spoke to various people since June and still no refund for 4 tests totalling £206. On Facebook messenger I am unable to chase up the person I was speaking to it’s as though he has closed the chat.

  • fireinmysoul_ Presence of a Mom (@fireinmysoul_) reported

    Let me just explain while I am so upset about my facebook account being hacked. My step dad passed away in December 2020. I can't just friend request him again. All of the messages we had on the facebook messenger are gone. This is why I'm heart broken.

  • momandwine15 Another mom anon (@momandwine15) reported

    Somebody please tell me why Facebook messenger has a secret conversation and an option to “vanish” messages after you leave the current chat? Is it actually made to help hide cheating? Because that’s the only conclusion I can think of 🤔

  • frogworth Peter Hollo (@frogworth) reported

    @datakid23 @Bandcamp Yeah my inbox is also my to-do list, which is why I hate people sending me stuff (promos, cello session requests) in FB Messenger or elsewhere. But I use a mixture of Starred & Unread statuses to help tag the to-dos, and things coming in kind of represent, you know -- the inbox.

  • CryptoPrincePH Cypto Prince (@CryptoPrincePH) reported

    @PLAYBreadGames deposited an amount today and I it’s been hours already since the confirmation and complete I haven’t received it, I have been trying to email or get in touch with someone for some help via “contact us”, telegram group chat, fb messenger, IG messages. And no rply

  • GrayGorio Bikata_888 (@GrayGorio) reported

    @PLDT_Cares I need help with my newly installed 1299 Plan. It's been 4 days since it was installed and I still don't have internet connection. Your Facebook messenger isn't helpful. It's all automated response. Your hotline is not helpful also.

  • _dlangille Deeloooo🧚🏼‍♀️ (@_dlangille) reported

    Wtf ..... I deleted majority of my pics out of my phone but I sent them to myself on fb messenger so I’d have them still & half of them didn’t even send so now all of my pics are gone for good😭💔💔💔💔 I wanna cry I have attachment issues w my pics/vids

  • trishdalbey Trish Dalbey (@trishdalbey) reported

    @HP and @HPSupport found help on your FB messenger platform. Still waiting on this one. Don't bother. I'm done.

  • AuchNeal Neal Auch (@AuchNeal) reported

    I don't know who needs to hear this, but Facebook messenger is not an email marketing service and your Facebook "friends" list is not a mailing list.

  • sharronae Sharron Bates (@sharronae) reported

    And @WestJet to use your live online chat I HAVE TO HAVE Facebook messenger, otherwise you can’t really help? Certainly alienating a huge percentage of your customers. So I am at a loss. Can’t get through on phone, can’t book a callback and don’t use Facebook. Now what?

  • QueenBluePanda Selina Kyle-Sama🦁 (@QueenBluePanda) reported

    How do i disconnect my Facebook messenger app from my Facebook? This **** is calling random people and i do NOT like this glitch.