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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Facebook Messenger reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Facebook Messenger. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Facebook Messenger users through our website.
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Messaging (55%)
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Connection (17%)
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Sign in (14%)
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App Crashing (7%)
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Multimedia (4%)
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Glitches (2%)
Live Outage Map
The most recent Facebook Messenger outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Connection | |
 Thessaloníki |
Sign in | |
 Fontana |
App Crashing | |
| Hamlin |
Messaging | |
 Tallinn |
Messaging | |
 Fontenay-le-Comte |
Messaging |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Facebook Messenger Issues Reports
Latest outage, problems and issue reports in social media:
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Simon Evans
(@mrsimonevans) reported
@HPUK why has it become so difficult to arrange a return under warranty with hp UK. All I get is a virtual agent and Facebook messenger service to a US site? I have had a hp spectre x360 for almost 3 years and have had to return it 6 times due to various hardware issues.
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T i N E ⁷
(@kweest1n) reported
from
Santa Cruz, Calabarzon
@PayMayaOfficial Hello! I was trying to reach your FB messenger but no one seems to acknowledge. I need help with my recent transaction please.
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Dirk Fuckner 😳
(@timerube) reported
if fb messenger got rid of the feature where you can hold down an emoji button to make it blow up like a balloon i would probably have to end my life
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Nate Cincua
(@NatMakuNat) reported
@PLDT_Cares Hi, I need assistance regarding my internet issue. I am currently having no LOS light and occasionally it turns blinking red for a few minutes then goes back to no light. I have already created a ticket through your fb messenger and I wanted to do a followup.
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AfropolitanWanderer
(@AfropolitanW) reported
@MRPfashion please can you advise the best way to reach you. Tried all options including number on your App for online orders, whatsupp no also not working. We have emailed, used FB messenger and called with no answers. Advise how to reach you it's urgent.
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Elissa
(@expectproblems) reported
@acccent @noneuclideangrl Yeah. I’m down to maybe 4 people I “need” FB messenger to talk to. One day that’ll be 0.
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Jake Nelko
(@oh_hey_jake) reported
@WavHello Hello, what is the best way for me to receive customer service? I have sent two emails, tried to call (call was dropped), and tried Facebook messenger (said I'd get an email within 24 hours but did not). Ordered two sound machines but only received one. Thanks!
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♌️
(@haleyaliser) reported
Ur down bad if u spam my facebook messenger 😭😭😭😭
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monica bosse
(@monicabosse6) reported
Hey who knows how to change the Notification sound on Facebook messenger please help the sound that it is very annoying!!!
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Mile High Cub 🐻
(@TheMileHighCub) reported
Trying to chat with @bose customer service on fb messenger and it's like i'm talking with someone who's three years in the past. It's taking forever.
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Katharine Harper
(@KatharineHarper) reported
@HPSupport I've been in a very slow FB messenger conversation with you for a week. The problem is no closer to being resolved. Very unhappy customer with a very expensive laptop that won't connect to WiFi.
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Harsha Acharya
(@harshaacharya_) reported
@kreditbee I've contacted via Facebook Messenger, email, twitter Dm's everything but there is no proper response from your side. Atleast please let me know if the server problem cannot be fixed rather than giving false hopes. This is really unprofessional, never expected this
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frank lobo
(@franklobo22) reported
Whoever issues a licence to them Facebook messenger WhatsApp or any other sm media app, why do they forget we the people have some rights to privacy.
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Caroline Masson
(@cmass81) reported
@noseyrosey30 @TweetCalzedonia Good luck! I placed my order on 27th December and still haven’t received it! The customer service is terrible... don’t expect a reply on here, via email or via phone. Try Instagram DM or FB messenger xx
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aimee evans
(@a_evans123) reported
@NewLookHelp how can I get in touch with someone? Chat isn’t working, Facebook messenger isn’t delivering to you, and you aren’t responding on Twitter?? But have no customer service phone number...
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明瑞
(@Am_Mirul_Syafiq) reported
from
Kampong Baharu, Johor
@Celcom how is it that your 1111 customer service line is experiencing high call volume and that both your twitter account and fb messenger are not responsive? Slow just like your internet line.
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Kerry-Lee Gurr
(@Murrel87) reported
@Clicks_SA hello, I need some help please. I've sent an email and an inbox on fb messenger and nothing is getting resolved. Please can someone assist me?
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Ryan Kent
(@__ryank) reported
@relu84 @stickermule FB messenger is even worse than WhatsApp! And also, it's a tragic IM service, such a mess.
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Reed
(@TheReedyBear) reported
@Chature_ @signalapp I have that problem too! (When receiving) It can be quite frustrating, but i haven't cared enough to make a bug report. I do quite like having cute cute stickers & really miss the large selection i had on fb Messenger (which i seldom use nowadays)
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erics
(@lauritzkeans) reported
iOS 14.4 fixed the lag issue in fb messenger 🎉
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Chris G.
(@chrisno51) reported
@freeWisp Hey again. Finally my facebook messenger just as of a few minutes ago started opening up and working right again. No more redirects. I didn't do anything to fix it, they just got it working again. Was out for me from the 21st to just earlier today. I hope it is for you soon.
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Erin Anderson
(@e_SonOfAnder) reported
Maybe someone out there has some ideas - I've got the FB Messenger app installed on one of my systems, and even though it is not running and no system service running, it is still somehow receiving and showing notifications.
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Jordan Carroll
(@ploogle) reported
Facebook Messenger's web version seems to have gotten absolutely terrible all of a sudden now that they're trying to push a desktop version. Like, actively borderline-unusable. Takes 5-10 seconds to switch conversations, massive lag on everything and frequent glitches.
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Vicky 💙
(@VickyPaver) reported
@HelloFreshUK @gophr It’s still not arrived and you’ve already told me you can’t help via Facebook messenger. I’ve cancelled my subscription now.
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Peter Botpaldi (Carl)
(@botpaldi) reported
@sapphicbill 👥 MSN Messenger, later rebranded as Windows Live Messenger, was a cross-platform instant messaging client developed by Microsoft. It connected to the Microsoft Messenger service while also having compatibility with Yahoo! Messenger and Facebook Messenger.
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Barbara Pigott
(@BarbaraPigott5) reported
@SkyHelpIreland That’s all fine and well and I’m glad it’s resolved,however not being able to speak to someone directly and having an automated service telling you to “go online” or use FB messenger to help get the issue resolved is imo just downright silly when the issue is NO internet!
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Chris G.
(@chrisno51) reported
@freeWisp Hey again. Finally my facebook messenger just as of a few minutes ago started opening up and working right again. No more redirects. I didn't do anything to fix it, they just got it working again. Was out for me from the 21st to just earlier today. I hope it is for you soon.
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Orestis Bastounis
(@MrBastounis) reported
Lockdown problem. A friend messaged me and I forgot to reply. Was it an SMS? WhatsApp? Signal? Facebook Messenger? Carrier Pidgeon?
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Ariel Z.
(@ArielZabihi) reported
@VerizonBusiness One of your phone attendants put me on hold for the past hour, logging into your site doesnt work & your FB messenger service stopped answering completely. Now my business hasn't received a call in 2hrs! How can you just ignore a customer like this?! WTF
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Peter Botpaldi (Carl)
(@botpaldi) reported
@CATBOYTWELVE @sapphicbill 👥 MSN Messenger, later rebranded as Windows Live Messenger, was a cross-platform instant messaging client developed by Microsoft. It connected to the Microsoft Messenger service while also having compatibility with Yahoo! Messenger and Facebook Messenger.