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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Facebook Messenger reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Facebook Messenger. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Facebook Messenger users through our website.
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Messaging (55%)
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Glitches (15%)
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App Crashing (11%)
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Connection (8%)
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Sign in (5%)
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Multimedia (4%)
Live Outage Map
The most recent Facebook Messenger outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Lacey |
Messaging | |
 Wissen |
Glitches | |
| O'Fallon |
Sign in | |
 Pasig City |
App Crashing | |
 London |
Messaging | |
 Toronto |
Messaging |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Facebook Messenger Issues Reports
Latest outage, problems and issue reports in social media:
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Corey B Poindexter
(@CBPoindexter) reported
@AerLingus I clicked the link you provided and it just took me to another automated system where I'm "in line to talk to an agent". I've been doing that on FB messenger for the past 2 days already. I need help.
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Meri Rantama
(@MeriRantama) reported
So best news ever. Just heard from close friend X for the first time after 27 days in alcohol rehab, he was just given his phone back, no service but FB messenger works. He's entering phase 2, 27 more days to go but can get his truck from me now. He sounds good and says he is
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KLM
(@KLM) reported
@cwilhelmi I understand. The passenger may contact KLM's customer service via Twitter, Facebook Messenger, and WhatsApp.
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Obote
(@Obote99Logistix) reported
@FedEx Plate number: PDB-7725 (Missouri City, Tx). Your driver did a hit and run on one of my vans on 06/27/2022… I have sent several texts through your FB Messenger page… posted on here twice… still no help to redress this wrong. What a company FedEx is.
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Yasmin Rufo
(@yasrufo) reported
@airtransat @BahiaPrincipe I’ve tried to call several times and have been disconnected after two hours. Please can you advise how I can speak to someone about my credit voucher not working. FB messenger not working either….
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MekaByt3
(@MekaByt3) reported
@ChronopostSAV not sure if you guys actually care about customer service ?? Have tried using the fb messenger service but you guys never get back to me. You have been sitting with my parcel for nearly half a month with no updates on tracking info. Can someone please contact me.
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🇵🇷♈️ the polaroid playa 🍿📸
(@LF4president) reported
If you not working early, you know being online on Facebook messenger is a good indication that you’re off da drugs. I’m just wondering if you knew or cared idk
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Khara Grieger
(@KGrieger) reported
@annaglasser hello! As you may have imagined by now, we got stuck in Geneve and still aren’t back to NC! We were supposed to be back Friday. I haven’t been able to check FB messenger since we have been at the airport without reliable service - sorry if we’ve missed you!
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GFC
(@GreedyForCash) reported
from
Manhattan, New York
@TaqeeBond @Jackie_Rabbit_ @facebook They still do live chat on Facebook messenger just had to be from your business account when you report the problem
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Darci LaRocque
(@DarciLaRocque) reported
@phonak He doesn't have a phone.....just the hearing aid and tv which is NOT working and your support has still not answered on fb messenger
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BLESSON(JP)
(@OnukansiChukwu2) reported
@mizzy_gil Please, I want to discuss more of this issue with you; but, not for public consumption. Is that possible via Facebook messenger, WhatsApp or your Tweeter dm?
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Yasmin Rufo
(@yasrufo) reported
@airtransat @skytrax_uk I’ve tried to call several times and have been disconnected after two hours. Please can you advise how I can speak to someone about my credit voucher not working. FB messenger not working either….
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Monika Panchal
(@MoniPanchal28) reported
@FlySwoop I have been trying to contact you since July 11 but nobody responded to my email nor my calls. I have contacted on Facebook messenger as well. I have been in queue since July 11th. It’s related to my booking. No other way to contact swoop. Exceptional customer service.
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graham chatterley
(@grahamchatterl2) reported
I was contacted on Facebook messenger last week by an ex pupil (now 18). He'd got a family problem and wanted advice on how to handle it, in reality I think he just wanted someone to talk to and 3 years on he I was it. These posts saying we should stop all contact make me sad
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ᜉ᜔ᜎᜀᜈ
(@hachimenreirou) reported
I have been sending you DMs and all the issues I have encountered on your website are all there. Can I just speak to a human being on the phone instead of being asked to create a Facebook Messenger account that I do not have? I have been sending you DMs for the past few days.
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Yasmin Rufo
(@yasrufo) reported
@airtransat @etienneboulay22 I’ve tried to call several times and have been disconnected after two hours. Please can you advise how I can speak to someone about my credit voucher not working. FB messenger not working either….
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Jay Elloso
(@infosecbuff) reported
@flyPAL Need some help. You FB messenger response is taking so long. I haven't received a PAL Web e-Receipt for one of the itinerary changes I made. I need this for an insurance claim.
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TJ Panganiban
(@teresajoyp) reported
@pldt @PLDT_Cares @PLDTHome I've tried 171 on my landline, tried FB messenger, not getting any help from your IVR or bots. Can anyone help?
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Corey B Poindexter
(@CBPoindexter) reported
@AerLingus Trying to get help with a flight issue and haven't been able to get assistance through phone or Facebook messenger for the past 2 days. Please help!
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GRAY 💭
(@wotusayinlad) reported
Probably the worst thing about getting broken up with is that she did it over Facebook messenger, lol just cc me in a email next time.
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Monika Panchal
(@MoniPanchal28) reported
@flyswoop I have been trying to contact you since July 11 but nobody responded to my email nor my calls. I have contacted on Facebook messenger as well. I have been in queue since July 11th. It’s related to my booking. No other way to contact swoop. Exceptional customer service😒
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taylor
(@alienrathole) reported
For the first time ever I scrolled way down in fb messenger and I apparently have messages as far back as 2013 and a lot of it is just old friends apologizing for sleeping with or sending nudes to my ex. All left on read. Now my ex best friend is engaged to him.I will delete this
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queenoid
(@queenoid) reported
@KLM Look for my DM! I don’t need to tweet all of this publicly. BUT you need to shut down that fake Facebook Messenger account!
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Laura Conrad
(@conrad_l) reported
@CBCNews Unfortunately not unique problem. People copied our rental on Zillow (on which we had a disclaimer that we don’t advertise anywhere else, deal on FB messenger etc) and posted to FB/Craigslist. I was reporting false postings daily. Thankfully no one seemed to send them money.
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C Robinson (Christi)🇷🇺
(@christi00575) reported
@AskTarget Again someone by name Jocelyn messaged in twitter DM when I started today in Facebook messenger. Wasting my time & money with these customer service/ social media cronies.
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eclecticginger🦊
(@eclecticginger1) reported
Anyone else rank how someone communicates with them? Like text my actual number vs fb messenger vs Snapchat vs comments and so on. Like top tier then down on how important I feel I am to them.
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BB1
(@BB190914278) reported
@AerLingus on hold to your customer service number for 1 hr 43 mins,still holding. Sent DM on twitter 18hrs ago..no response. Used FB messenger, useless. You changed our flights & it messes up our car hire, accomm check in. We need to be refunded b4 booking another airline HELP😤
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Zee
(@vndyxozee) reported
Hi @airtransat I need assistance with my reservation. Called your customer service number and waited on hold for 2 hrs+. Also inquired through Facebook Messenger but haven't heard back from any agent. Please advise where can I go for assistance asap thanks!
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Yasmin Rufo
(@yasrufo) reported
@airtransat I’ve tried to call several times and have been disconnected after two hours. Please can you advise how I can speak to someone about my credit voucher not working. FB messenger not working either….
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Fun with Bots
(@KarenzBotz) reported
Research conducted by displaying empathy, but not simply in serious trouble (like Woebot) are far from a Facebook Messenger