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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Facebook Messenger reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Facebook Messenger. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Facebook Messenger users through our website.
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App Crashing (33%)
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Glitches (32%)
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Messaging (22%)
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Connection (6%)
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Sign in (4%)
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Multimedia (1%)
Live Outage Map
The most recent Facebook Messenger outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Sturgeon Bay |
Messaging | |
 Wissen |
App Crashing | |
| Wissen |
Glitches | |
| Wissen |
App Crashing | |
 Tarascon |
Glitches | |
 Salisbury |
Messaging |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Facebook Messenger Issues Reports
Latest outage, problems and issue reports in social media:
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Sandeep Sarkar
(@SandyS_02) reported
@AdidasIndia_ such pathetic customer service!!! Phone disconnects / chat 💬on the app never gets connected / fb messenger never a reply!
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Sweet Bee 🐝
(@sweetbeexxx) reported
@jasminericegirl I’ve been noticing this disappearing on a lot of accounts but not all! My hypotheses: a) glitch, or b) new update/feature where they’re gonna force everyone to update to the Facebook messenger version and only the people who have their account connected will have the button
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Alex Earl
(@AlexEar90777589) reported
@WestJet 4am & I’ve been on hold for 6 hours. No response from FB messenger in 24 hours so I’m not sure why that form of communication is promoted? Snow is a problem yes, but just cancelling & zero communication to find a solution is not cool when I’m stuck with 2 young kids. 👎🏼
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Wonderchef
(@wonderchef) reported
@khalid_maqusood We are here to help you! Kindly share your registered contact and complaint number via Facebook messenger (If you have registered a complaint earlier). If not, then you can register your complaint by connecting to customer care at 18602660788 or drop us an email at (1/2)
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B. Burke
(@Farkker13) reported
fb messenger not working, I did not send new friend requests at this time and another wide powered outage... itvus 2022 and 1952, correct?
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MJ
(@mjychua) reported
@SunLifePH My policy matured last nov 20, until now haven't received my check...called customer service 4X already, said it was with the branch, but the branch said its not with them. So where is my check??? You're FB messenger doesn't even reply to queries, why set it up???
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Wonderchef
(@wonderchef) reported
@1amadel We are here to help you! Kindly share your registered contact and complaint number via Facebook messenger (If you have registered a complaint earlier). If not, then you can register your complaint by connecting to customer care at 18602660788 or drop us an email at (1/2)
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Tekendra Parmar
(@TekendraParmar) reported
@telliotter Oh I have this issue but w FB messenger. Try clearing the app cache.
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Aly Elbaroudy
(@AElbaroudi3) reported
@OffspringShoes worst customer service ever. My parcel got lost and I’ve been trying to reach someone for over a week. No one replies to emails and your Facebook messenger is just a waste of time.
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ever mendoza
(@evermendoza27) reported
from
Lipa City, Calabarzon
@eastwestbanker Horrible customer service in all ways. I cannot reach someone via hotline, FB messenger, email and viber.
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Wonderchef
(@wonderchef) reported
@LuckyMo5566 We are here to help you! Kindly share your registered contact and complaint number via Facebook messenger (If you have registered a complaint earlier). If not, then you can register your complaint by connecting to customer care at 18602660788 or drop us an email at (1/2)
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Jim Slaid
(@Slaid_Jim) reported
@FlyAirNZ Is there any other way to contact this airline? Been waiting on phone for nearly 2 hours and FB Messenger giving no replies either. Flight is tomorrow and urgent issue. Help needed.
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Pao
(@pao_wecan) reported
May problem ba ang Facebook Messenger?
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Wonderchef
(@wonderchef) reported
@AIokSharma We are here to help you! Kindly share your registered contact and complaint number via Facebook messenger (If you have registered a complaint earlier). If not, then you can register your complaint by connecting to customer care at 18602660788 or drop us an email at (1/2)
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Pastor Jay
(@stevenjafta18) reported
@AndrewsEddie Please check your facebook messenger on the poor service on the N2 where I was robbed with no R35million highway patrol in sight raved by your boss on National TV,disgraceful and a waste if our tax payers money @geordinhl @CityofCT
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Theresa
(@Theresa90590756) reported
@askparamount @paramountplus No it hasn’t!! Signed up today, paid for a full year and can not sign on. Tried chat bumped off three times, emailed 2x no response , facebook messenger 3 hours ago again no response - DO NOT SIGN UP FOR PARAMOUNT PLUS ZERO CUSTOMER SERVICE!!!!
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Ashley Tze Chea
(@AshleyChea) reported
@GSCinemas I’ve been trying to call and reach out to the customer service about my issue with the AP code. I haven’t even properly redeemed it but it shows that my promo code has been redeemed. Please get in contact with me as I have dropped email and FB messenger for help.
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James Brooks@72
(@Jamesdrex72) reported
FKBOOK shut me down 4 three days, on FB messenger and fake book, for violations for their community standards..but they never tell you why? These ****** shits WILL be called to justice one day!
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Chauf
(@chaufdude) reported
@Debenhams tried to FB messenger AND email you (no phone number anywhere) to find the whereabouts of an order I submitted a week last Monday, with no success. Evri (the utter waste of oxygen) said it would be delivered on Tuesday, nothing… Can you help?
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Wonderchef
(@wonderchef) reported
@sanjeevsehgal5 We are here to help you! Kindly share your registered contact and complaint number via Facebook messenger (If you have registered a complaint earlier). If not, then you can register your complaint by connecting to customer care at 18602660788 or drop us an email at (1/2)
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Ben Loh
(@1bloh6) reported
@amitisinvesting $META should shut down Fb messenger already
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Rolo Lion 🔞🇬🇧🔜BerkFurs
(@BootlegDoggg) reported
on top of other **** im still having issues with telegram and Facebook messenger Both are just absolutely ******* annoying and being a ****, Facebook messenger won't even load in, atleast telegram says connecting.... On 90% of my chats and groups Got like 2 groups, yippee...
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Greg Johnson
(@gregianjohnson) reported
@Ankaman616 @keewa Talks big on Twitter after using FB Messenger as his 40k FAQ service so he does.
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Liberty Axe 🪓
(@ThatAxeTho) reported
Fun Fact: My current phone is BANNED from all FB applications, (FB App and FB messenger,) which is funny because when I use my *old* phone, I have no problem and everything loads in fine. Same with my tablet... Is my IMEI or S/N banned? How??
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john quigley
(@kcjq) reported
@Visible @AngKleinO Angie, I wanted to upgrade to Visible +. Chat couldn’t help so they sent me to Facebook messenger. They couldn’t help. Just said the upgrade link wasn’t working for my account and to keep checking. My service sucks. I’m trying to pay Visible more money to upgrade it. Crazy.
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john quigley
(@kcjq) reported
@visiblecare I already had a conversation with your team through Facebook messenger. Are you telling me that the chat team can’t help, the social team through Facebook messenger can’t help, but you can? I don’t believe that. I’m trying to reach Angie Klein directly.
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Zippy🤐🇬🇧💜
(@Zippy1405) reported
@AskSmythsToys It's just been sorted on Facebook messenger yesterday. I am being issued a refund which will take several days to come back to me, which leaves me both out of pocket and without my sons Christmas present - which is now out of stock in most stores!!! Terrible customer service.
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Lisa Farbstein, TSA Spokesperson
(@TSA_Northeast) reported
NEWS: New feature: Airline passengers may now send a text using any mobile device to “AskTSA” (275-872). A virtual assistant is available 24/365. Or @AskTSA staff is available 8am-6pm EST on Twitter or Facebook Messenger to help with traveler's questions.
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Sarah Eames-Long
(@SarahSarahkl123) reported
@qvcuk still waiting for someone at QVC to bother coming back to me on my Facebook messenger about my missing parcel. Rubbish service.
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Kathryn Blakney
(@BlakneyKathryn) reported
I need help trying to make some money to pay bills. I’m selling some clothes that I don’t need anymore along with possibly selling a bedframe. If interested in buying, send me a text through facebook messenger.