Facebook Messenger

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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.

Problems in the last 24 hours

The graph below depicts the number of Facebook Messenger reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Facebook Messenger Outage Chart 02/11/2026 15:30

At the moment, we haven't detected any problems at Facebook Messenger. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Facebook Messenger users through our website.

  1. Glitches (39%)

    Glitches (39%)

  2. Messaging (31%)

    Messaging (31%)

  3. App Crashing (21%)

    App Crashing (21%)

  4. Connection (5%)

    Connection (5%)

  5. Sign in (4%)

    Sign in (4%)

  6. Multimedia (1%)

    Multimedia (1%)

Live Outage Map

The most recent Facebook Messenger outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United KingdomBarrow in Furness App Crashing
GermanyWissen App Crashing
MexicoMexico City Connection
GermanyHannover Messaging
GermanyWissen App Crashing
GermanyWissen App Crashing
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

  • ktnmstr Java (@ktnmstr) reported

    @gifkeyboard @KSI fix your **** on facebook messenger please i beg you

  • BestDonna Donna Brown (@BestDonna) reported

    @ted_baker I have been trying to contact you! Had no response from any emails FB messenger nor customer service! Your team is letting you down! Purchased items before Christmas not received a thing and can not get hold of you! Shocking service!!

  • Stephan71582044 ginger (@Stephan71582044) reported

    @airtransat I have been waiting 13 weeks for a response to my claim. I have contacted you via Facebook messenger who said they couldn’t help. They didn’t even check the progress of the claim. How much longer?

  • MountainLyf2420 Mike W (@MountainLyf2420) reported

    @IPSYCare Hey, the Facebook messenger thing didn't help either. Same stuff, clear cache, update version, try a different device... all of your help sources say the same thing. We've done all that. We want someone to fix our issue.

  • soniakranti soniakranti (@soniakranti) reported

    @MobiKwik I registered a complaint (ticket ID 1843282) regarding not working of ZIP EMI, through Mobikwik app on 3rd of January,2023 also through E mail, facebook messenger, twitter (also shared the screen shot of error message there.)but neither got any resolution nor response till now.

  • toocurvytocare Chuck Bass (@toocurvytocare) reported

    @TMobile @TMobileHelp this is the 2nd week where I call or someone calls me and the call automatically drops. I have to use Facebook Messenger to call them back. Like what is going on? And the app I've had since I started my service and it NEVER works properly

  • LBankAfrica LBank Africa (@LBankAfrica) reported

    E2EE is used in various messaging apps and services, such as WhatsApp, #Facebook Messenger, Signal, and more. For end-to-end encryption to work, both the sender and the receiver must be using a service that offers end-to-end encryption.

  • SapphyKelly Sapphire (@SapphyKelly) reported

    @verynetwork @VeryHelpers your auto service on app being unhelpful, auto service in fb messenger not working. my dad died weds. he has an account with you guys. what do i do?

  • elJimperor Jimmy (@elJimperor) reported

    Get a law degree so people you haven’t talked to in a decade can get mad when you can’t fix their problems magically via FB messenger

  • So_journerYah Cityzen in Tally 850 (@So_journerYah) reported

    @ManCity @RecastTV I have been having problems when I try to watch live games on mancity app for firetv. Tomorrow i see the u18 game vs arsenal is scheduled for City+. Will the digital team have contact info if we have problems streaming the game on Whatsapp,Twitter, Facebook messenger etc please?

  • DixitBuddh Dixit Buddhbhatti (@DixitBuddh) reported

    @VerizonSupport I have sent details (order number) on facebook messenger. would you please help check it ?

  • MaxPtah Ill Dangerfill (@MaxPtah) reported

    Family on FB always talkin' bout he getting money, but just asked on FB Messenger if I got cash app so I can help him out til he get on his feet....maaaaaaaan....

  • MountainLyf2420 Mike W (@MountainLyf2420) reported

    @IPSYCare I had her send a message on Facebook messenger. She's ill tonight so i was hoping I could take care of this easily for her. Your setup makes it harder than it needs to be. Not your fault I know, but those who make these decisions about your service need to know that.

  • LeketiObakeng Obakeng Leketi (@LeketiObakeng) reported

    @ZARA_Care please respond to my issue regarding funds deducted from my account..On DM or Facebook messenger.....😔

  • FarahKamble FARAH KAMBLE (@FarahKamble) reported

    @allensolly trying to arrange a return pick up for a pair of shoes since 30th December 2022. No response from your back end team. Absolutely poor customer service. No phone contact. Tried emailing couple of times, used FB messenger and Insta messenger but no response as yet

  • NashBengalsFC Nashville Bengals Fan Club (@NashBengalsFC) reported

    @NashBillsBackrs @HamlinIsland Can’t seem to DM you but sent a message via FB messenger. Let us know if we can help in any way. Prayers 🙏

  • msmayalanski 🌼🌻🍀 (@msmayalanski) reported

    @GiaMMacool I got my FB friends down to under 300 <mainly women> and deleted Facebook messenger for this reason. I don't treat social media as a dating app. It doesn't feel right at all

  • LBankPH LBank_Philippines (@LBankPH) reported

    2/ E2EE is used in various messaging apps and services, such as WhatsApp, #Facebook Messenger, Signal, and more. For end-to-end encryption to work, both the sender and the receiver must be using a service that offers end-to-end encryption.

  • billyjoelfan33 stella (@billyjoelfan33) reported

    I think in the top 10 best things about graduating college is that my use of facebook messenger has gone down about 99% so now it’s only my mom sending me no-wire bra ads

  • NatEvG Hey demons, it's me, ya boy (@NatEvG) reported

    My phone is not working so if you need me, don’t text/call, just message me here, Instagram, or Facebook messenger

  • MichaelSecretYT Michael Secret📱 (@MichaelSecretYT) reported

    I think Twitter's next big step is to add a money sharing method, and more robust messaging. Please take down Facebook messenger.

  • Tai00 Taisha Webster (@Tai00) reported

    @NancyLeeGrahn they said they only talk to customers through Facebook messenger so to reach out there. I asked them to try to contact you here, but they said to let u know to go on Facebook messenger and they will help you there

  • ooblick mikki barry (@ooblick) reported

    @Lowes you don't have accessible Customer Service and I am trying to give you money. I have waited on FB messenger for close to 24 hours and you have not responded on Twitter. I am disabled and do not use voice telephones or TTYs. You offer no email, chat or fax communication.

  • chefsharma Ankit (@chefsharma) reported

    @DecathlonMedia extremely frustrated with your customer service for not getting my refund for more than 45 days now . Done repeatedly following up on your facebook messenger but no luck . Requested multiple times to speak with some one in your management team but ignored

  • Hils0425 Hils (@Hils0425) reported

    @ecobee your customer service is non existent. My husband has been on hold for 95 minutes for assistance with a defective thermostat. I have tried messaging via Facebook messenger for help previously, and it took days for a response. Not sure how to communicate with your company

  • SapphyKelly Sapphire (@SapphyKelly) reported

    @verynetwork your auto service on app being unhelpful, auto service in fb messenger not working. my dad died weds. he has an account with you guys. what do i do?

  • melulater Melanie D. #CovidIsNotOver (@melulater) reported

    @Pazienza82 I've not been that lucky yet. Maybe their fb Messenger auto response has broken under the weight of NZ's disappointment.

  • LBankPakistan LBank Pakistan (@LBankPakistan) reported

    E2EE is used in various messaging apps and services, such as WhatsApp, #Facebook Messenger, Signal, and more. For end-to-end encryption to work, both the sender and the receiver must be using a service that offers end-to-end encryption.

  • JayL93619107 Jay L (@JayL93619107) reported

    Help! I believe someone is logged in my fb messenger I don't know how pero someone sent a reply to my fb friend which I won't send myself. But when I check the devices logged in wala naman!

  • WinpeeKid win 🎀 (@WinpeeKid) reported

    Anyone else experiencing issues with fb messenger on iOS?