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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Facebook Messenger reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Facebook Messenger. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Facebook Messenger users through our website.
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Glitches (37%)
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Messaging (35%)
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App Crashing (17%)
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Connection (6%)
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Sign in (4%)
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Multimedia (1%)
Live Outage Map
The most recent Facebook Messenger outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Wissen |
App Crashing | |
| Wissen |
App Crashing | |
| Wissen |
Glitches | |
 Chicago |
Sign in | |
| Wissen |
Glitches | |
| Wissen |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Facebook Messenger Issues Reports
Latest outage, problems and issue reports in social media:
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Go Wild, Dog!
(@LivingLegion) reported
Yup. Their ''website for applications'' was down for maintenance. Asked me for my Driver's License front AND back, through FB Messenger. I'm not stupid.
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David Geller
(@davidgeller) reported
@ParallelsCares Is your company still operating and are you providing support for the Access product that I paid for? My request for help has gone unanswered for many days. Tried calling, FB Messenger, your chat interface, etc. Seems like, perhaps, you’ve shutdown.
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Breann Askins✨
(@breannaskinsxox) reported
Snapchat decided to break and now people are messaging me on FACEBOOK MESSENGER. Snapchat needs to fix itself.
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Dearbhaila_
(@Dearbhaila13) reported
People texting me on fb messenger cuz Snapchat is down 🤮 #fixit
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just ******* kill me🏴✨🦈💕
(@yaydumpsterfire) reported
👵🏻: “Oh okay well I saw online that phone companies are censoring text messages.” Me: “Phone companies don’t have Terms of Service like Facebook does that censor what you’re saying. Phone companies don’t monitor that. Unless you’re on FB messenger you won’t be censored”
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Susan F. Epstein
(@SusanEpstein) reported
@HBOMaxHelp Like others here I have been trying to get help with non-working HBO Max. I’ve been through all the formulaic “fixes” and when they don’t work, communication ceases ( here and on FB Messenger).
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TRAPPOLINI
(@JasmineIbikunle) reported
@CBHelpTeam Yeah I understand but when people need to make emergency amendments to their orders 24 hours isn't quick enough. Your competitors have instant messaging services or a number to call. You have a Facebook messenger service- that's Instant messaging.
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Kirsten Sprinks
(@hellinhighheels) reported
Multiple messages at midnight via email & Facebook messenger, asking if someone is available to talk & requesting a response straight away. Concerned, I ask what the issue is/how I can help. It's for a photopass for a show in a month.
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Lanky Boy
(@boy_lanky) reported
@waitrose I’m surprised that not only do you add £20 to my shopping order after I’ve checked out due to YOUR technical error. But you also don’t respond to tweets or Facebook messenger. Is this really good customer service? #waitrose #Johnlewis #poorcustomerservice
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Peter Vogel
(@PeterVogel) reported
Any FB Messenger users here, preferably the desktop/web version? A few changes appeared yesterday. One, presumably unintentional, is that that text pane on the left is blank and text messaging is not possible on that screen. Anyone else have this issue?
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David Adkins
(@DavidAd97423135) reported
@pokeAK101 So Facebook messenger is the problem lol been playing since day 1 with messenger on also never been a problem
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Shane
(@ShanoMurray) reported
Snapchat goes down -> Facebook messenger to confirm it ain’t you -> jobs a gooden 👍🏻
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Anthony Baroud
(@AnthonyBaroud) reported
@tapairportugal worst service ever, always hangs up in the middle of a call, never answers emails or Facebook messenger chat. Truly disappointing!!!!!!! Been trying to change my ticket for days, horrible experience!!!!! @staralliance
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Dani McDonnell
(@daniellemcdonnx) reported
Snapchat being down has resorted to me and @Marierobsonx using FB messenger to complain to eachother
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NOEL
(@NOEL58783651) reported
@iAmNehaKakkar Madam I message u in here and on fb messenger regarding I need some help to pay my kids school fee but still I waiting your response?
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banana Appleton
(@appleton_banana) reported
@22mellie @RogersHelps I had the same problem in Oshawa, and so did others I know and I was blown off by fb messenger support that there was "no outage"
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Lara
(@larafmuniz) reported
@DLPHelp hi! I need to cancel my booking but i have no response via phone or facebook messenger. Could you please help me? Thanks
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H is for Harp
(@HarpSilver) reported
@EdwardFerguson_ I don't blame you wish I could but too many stubborn friends and craft groups on there that won't switch to twitter. Similar problem with FB messenger I genuinely wish people would embrace @signalapp but I've been told by a friend not going to as all my friends on FB messenger
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caitlyn
(@caitofthecorn) reported
@SproutSocial I need help! I’ve reached out via email and Facebook messenger with no resolution.
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Preston Aaron
(@PrAaHe) reported
@Diana_Ridley Yeah our parents are terrible with technology lol. Last weekend mom called me over to figure out why her Facebook Messenger wasn't getting any messages. Turns out she had somehow blocked 300 people by accident..
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Erica Marie
(@erica_marie1130) reported
--rid of Facebook and Facebook Messenger would help. It did; tremendously. But, not enough. I'm removing what no longer serves me. And right now, that's Instagram and Twitter. I'm not leaving for good. I'm just gonna log out, and stay away for awhile. Who knows how long that--
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Saffron Young
(@SuperMsBossy) reported
@Ryanair having issues with changing a flight online. Limited response to FB messenger and all quiet for over an hour now. Please help!
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Ankit Verma
(@v_ankit21) reported
@ZARA_Care It has been a nightmare to speak to Zara customer service. I do not understand why they do not reply on chat. Even they do not reply on Facebook messenger. Firstly, you sent a pair of poor quality shoes. Secondly, you guys have poor customer service. STOP FOOLING!!!!
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grace
(@gcdwt) reported
YOU LOT IVE JUST GONE ON FACEBOOK MESSENGER COS SNAPCHATS DOWN I CANT BREATHE
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AGouyet
(@gouyet_a) reported
@British_Airways @jcconsultant1 @British_Airways I am having the same issue with being cut off when trying to get through to the BA holidays team. I have sent you a DM on Twitter and Facebook Messenger and I am only receiving automated responses saying to call BA holidays but it cuts me off everytime!
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antoinette
(@4nt01n3tt3_) reported
@maya70249932 well she asked my mom for a ticket to come out here and she had messaged her on facebook messenger to say her phone is completely broken(?) and she's been MIA since
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𝓀ℯ𝓃𝓏
(@Bokenza1) reported
Facebook Messenger is not working, messages take days to appear tried with 3 phones already i give up 😭
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Wards Property
(@WardsProperty) reported
I tweeted yesterday as I was awaiting delivery of my order, ignored by Facebook messenger, Twitter DM, we placed the order on the 16th of July order number 101840646 I have DM to you but have not had any response, even the DM you requested ignored. SHOCKING CUSTOMER SERVICE 🤬
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Will Phoenix
(@Will__Phoenix) reported
@SKYserves also, when will the Facebook messenger service work again? I need a copy of my bill, but the bot isn't even seeing the messages
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Belinda Thomas
(@BeesDawgs) reported
@rainSouthAfrica Please tell me how do I get hold support. Phone no. gives 'subscriber unavailable' message. Emails come back saying it is no longer in service. No option on the website to log a call & no response via FB Messenger. This is the worst customer service ever.