1. Home
  2. Companies
  3. Facebook Messenger
Facebook Messenger

Facebook Messenger status: messaging issues and outage reports

Problems detected

Users are reporting problems related to: messaging, app crashing and connection.

Full Outage Map

Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.

Problems in the last 24 hours

The graph below depicts the number of Facebook Messenger reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

May 12: Problems at Facebook Messenger

Facebook Messenger is having issues since 12:30 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Facebook Messenger users through our website.

  • 43% Messaging (43%)
  • 26% App Crashing (26%)
  • 13% Connection (13%)
  • 9% Glitches (9%)
  • 7% Sign in (7%)
  • 2% Multimedia (2%)
  • 0% Video (0%)

Live Outage Map

The most recent Facebook Messenger outage reports came from the following cities:

CityProblem TypeReport Time
Vaudreuil-Dorion Messaging 12 minutes ago
London Messaging 32 minutes ago
Paris Messaging 6 hours ago
Huy App Crashing 16 hours ago
Bethlehem Messaging 18 hours ago
Paphos Connection 1 day ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

  • DickChenidid911
    Falseflagwars (@DickChenidid911) reported

    @PLAYairlines I filled out a stop over form a week ago - no response. I reached out to your Facebook messenger customer service and it's a joke. Kept asking for info I already provided and then a day later says hello... Can I please get some assistance? My case number is 189409

  • DTE_Energy
    DTE_Energy (@DTE_Energy) reported

    @Ghostcatlove We want to help as soon as possible. Please send us a private message using Facebook Messenger.

  • NarenJaiswal3
    Naren Jaiswal (@NarenJaiswal3) reported

    @SamsungIndia Sent you a DM.. I've escalated the issue via email, whatsapp, call center and also FB messenger.. i was supposed to get a call on thursday but haven't received a single call back till now.. @SamsungMobile @Samsung #notworthbeingaloyalcustomer #Samsung

  • GG4424
    GG (@GG4424) reported

    I have been waiting for a Live @WestJet Agent for +24 hours to reply to me via FB Messenger, regarding a lost baggage claim. #WestJet service is terrible!

  • mattyd2009
    Matty (@mattyd2009) reported

    .@askparamount I am at my wits end! I have not been able to access P+ for over a month. ALL browsers and app says I have adblocking software. I do NOT! FB messenger has ignored me for a week! PLEASE HELP!

  • Author_S_Miller
    Author Stuart Miller (Indie) (@Author_S_Miller) reported

    @chenpink_author That's happened to me too lol I must have everything written down, texted, or sent via Facebook messenger, otherwise, I'll forget the item I needed to get so I have to call the family to re-confirm the item.

  • celticmagick333
    celticmagick (ジェイソン) (@celticmagick333) reported

    @Breaking911 You don't buy oxy from some stranger via Facebook messenger. She also had ********* - she's a druggie. She knew the consequences of her choices. On the other hand, the dealers and distributors should be taken down in general.

  • SJ_ELF25
    devin😍💙👑🐯 (@SJ_ELF25) reported

    @unionbankph Please help. My online app got deactivated and the contact number, fb messenger and email doesn't work. Who do I reach out too?

  • GreenwayClinton
    Clinton Greenway (@GreenwayClinton) reported

    @github EVERYTHING AND MY HOUSE IS SOMEHOW RIGGED TO VIDEO RECORD ME DOING EVERYTHING USING A.R I THINK!!!!!!!!! IF YOU OR SOMEONE YOU KNOW CAN HELP ME PLEASE MESSAGE ME ON FACEBOOK MESSENGER GLENN GREENWAY AND MY PICTURE IS MY HEAD in a boat

  • ChanceyKnows
    Justin (@ChanceyKnows) reported

    @facebook help! upgraded from iphone 11pro max to 17 pro max, in fb messenger all my chats are gone from 2024 til todays date. the new iphone shows encryption but my old messenger doesn't. i need the message history!!

  • BBSewsandGames
    Let the beauty of what you love, be what you do. (@BBSewsandGames) reported

    Anyone else having problems with Facebook Messenger? I can't seems to get it working. 🤬

  • iamroseyyhoney
    Rose Abne (@iamroseyyhoney) reported

    Why does @CebuPacificAir has no customer service hotline???? 🤯😢 Fb messenger has no actual agent, too! 😤 badly needed to have them look into 2 pending payments for same booking txn (sobrang loading kasi ng website) - baka ma-go both naku patay!!!

  • GreenwayClinton
    Clinton Greenway (@GreenwayClinton) reported

    EVERYTHING AND MY HOUSE IS SOMEHOW RIGGED TO VIDEO RECORD ME DOING EVERYTHING USING A.R I THINK!!!!!!!!! IF YOU OR SOMEONE YOU KNOW CAN HELP ME PLEASE MESSAGE ME ON FACEBOOK MESSENGER GLENN GREENWAY AND MY PICTURE IS MY HEAD IN A BOAT.... THE OTHER ACCOUNTS ARE HACKED...

  • j_nendo
    J-Nendo (@j_nendo) reported

    @happibess @mondialrelay @RelayMondial I used FB messenger once in regard of an issue and got a reply there. But I fear you will get the same answer 😖

  • DianeRi05563431
    Butterfly Queen (@DianeRi05563431) reported

    Meta Facebook messenger is not responding… for contact and Help. Someone wants their shipping refund. Advise plz? Ty

  • frempireak
    FrEmpireAA (@frempireak) reported

    FB messenger is been compromised Help getting all shorts of weird messages

  • MilanEire2023
    MilanEire (@MilanEire2023) reported

    @SkyIreland can you get someone to contact me .. I have been going back & forth on FB messenger for hours now & all I want is my TV service can cancelled .... Joke of a service let me speak to someone

  • Emma09572756
    Emma (@Emma09572756) reported

    @PureGym is there an issue with your emails/Facebook messenger today?

  • Tifekeys_
    Tife (@Tifekeys_) reported

    @gtbank @gtbank_help is a no no ❌❌❌ I can't access the USSD and my bank app and even web banking is failing. Customer reps ain't even responding on twitter here, Facebook messenger and Whatsapp.. Worst banking service

  • SadiqKarantina
    Sadiq Karantina (@SadiqKarantina) reported

    @UBAGroup I have issue with Airtel Bill payment To smfp0500 the money debited from my account but the money didn't reflect, kindly assist 2231550819 thanks dm me on Facebook messenger

  • DarwinsFire35
    Darwin (@DarwinsFire35) reported

    @easyJetholidays @EpicLastSong You have Alex as I'm one of the other people to have this problem. And I've been on hold 20 minutes to be cut off and then nobody replies to the FB messenger. It's not great is it?

  • elke_wtf
    Elke (@elke_wtf) reported

    Is FB Messenger having an outage?

  • jurassicfibre
    Jurassic Fibre (@jurassicfibre) reported

    We're experience a few issues with our phonelines this morning. Facebook Messenger and emails are still available for customers and we hope to be back up and running very soon.

  • uarmygalexy
    lexa (@uarmygalexy) reported

    any iphone users here that has fb messenger problem?

  • axduniverse
    Ronae Punongbayan (@axduniverse) reported

    @CebuPacificAir I have a pending refund request that I have been messaging you about for the past 4mos via FB Messenger and email,but until now no update yet! YOUR ATTENTION & HELP, PLS!!!

  • DTE_Energy
    DTE_Energy (@DTE_Energy) reported

    @miimhortcorey We know this is a disruption to your day, and we’d like to help. Please send us a private message using Facebook Messenger, so we can look into this for you.

  • wonderchef
    Wonderchef (@wonderchef) reported

    @sobitarora We are here to help you! Kindly share your registered contact and complaint number via Facebook messenger (If you have registered a complaint earlier). If not, then you can register your complaint by connecting to customer care at 18602660788 or drop us an email at (1/2)

  • frederikdiamond
    FREDERIK DIAMOND (@frederikdiamond) reported

    While we're on the topic of problems with my S22 Ultra: From time to time, I'll not receive any notification sounds from apps. For instance, if someone sends me a message on FB Messenger, my phone will just ignore it. Super annoying.

  • dazryder
    Darren Ryder (@dazryder) reported

    @DFS can someone contact me about my order please, getting frustrated with your colleagues on the phone and Facebook Messenger 😡 I’ve never experienced such bad customer service.

  • Kene_Nnewi
    Onwa_Nnewi (@Kene_Nnewi) reported

    When she gave a yahoo boy her Facebook login...I woke up in the morning to send her message on FB messenger instead of usual Whatsapp and saw pictures of a white man.... Facebook name and details changed....I called her she said the guy na her friend and regular customer...he needed urgent Facebook account so she had to give hers to him.... You see all this Nekede poly girls that's doing online vendor....Mmadu adiro fa na ime chaacha.