Facebook Messenger status: messaging issues and outage reports
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Full Outage Map
Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.
Problems in the last 24 hours
The graph below depicts the number of Facebook Messenger reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Facebook Messenger. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Facebook Messenger users through our website.
- Messaging (41%)
- App Crashing (26%)
- Glitches (12%)
- Connection (11%)
- Sign in (7%)
- Multimedia (2%)
- Video (1%)
Live Outage Map
The most recent Facebook Messenger outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Kirchen
|
App Crashing | 12 hours ago |
|
Kirchen
|
App Crashing | 13 hours ago |
|
Kirchen
|
App Crashing | 2 days ago |
 Vancouver
|
Messaging | 4 days ago |
|
Kirchen
|
Glitches | 4 days ago |
 Quezon City
|
Multimedia | 5 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Facebook Messenger Issues Reports
Latest outage, problems and issue reports in social media:
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U Mobile (@umobile) reported@AyieHedzry @AyieHedzry, you may try to redeem the Ultra Hotspot 5G at MyUMobile app, on 'Add-Ons' tab. Do PM us with your phone number and screenshot of the error message at Facebook Messenger or Instagram if the issue still persists. As we're unable to DM you. Thank you
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FREDERIK DIAMOND (@frederikdiamond) reportedWhile we're on the topic of problems with my S22 Ultra: From time to time, I'll not receive any notification sounds from apps. For instance, if someone sends me a message on FB Messenger, my phone will just ignore it. Super annoying.
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coffeethenquestions (@coffeethenquest) reported@vodafoneNZ The problem remains unresolved and I’m getting no responses on FB or FB messenger. Can we get some actual help please?
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Kunal Kashyap (@KKash_yap) reported@GoFirstairways You are not replying to my request on Facebook Messenger. I have been chasing since 3 years. Help me with service request G8-01000228. PNR: GC8S5U
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Danny Loose (@loose_danny) reported@JuicyGirls7 Send me a friend request on Facebook messenger, then we will chat and get down to buisiness
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Julsie (@JulsieJane) reportedMTN is the most useless company on the face of the planet. No help. Billing incorrect. They don’t answer their FB messenger! They expect you to call from all over the world to get help and you sit for hours on the line. USELESS, USELESS, USELESS
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Adina McDonald (@mcdonald_adina) reported@maildotcom I have been unable to access my email for the 3rd day. Submitted issue thru your online help.. no response. Contacted thru Facebook messenger got a reply at 1:15am EST we were closed. I need access to my email this is not acceptable.
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LukeCresha (@lukr3sh4_95) reported@InsecurityPolic @enjoyGLOBE Shocks!...aside from Globe At Home FB Messenger, you may coordinate your connection concern on the GlobeOne app HELP...if you have a broadband postpaid service, search Alagang Globe Viber groups...then select your location on their list to join...
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RealJohn1776 (@RealJohn1776) reported@Zanrkend Looks like a classic phishing attempt that is often on Facebook messenger. Someone you know gets their account hacked, link sent to all contacts. Person goes to link and needs to login, only for password to be stolen, rinse repeat.
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daniel murphy (@danielkerry) reported@AllianzIreland Hi is it possible to renew my car insurance today I have tried my online account it's not working. Emails I'm getting no response By phone it's taking too long Facebook messenger hasn't got a response back either What's going on?
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Tony Abiri (@Tony_Abiri) reported@OPayNigeria Hello, Opay. It seems your service is deteriorating. You are also not responding on facebook messenger. I have two transactions on the 21st of February that is still pending. The transaction numbers are 230221026441870870 and 230221036392644493.
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saket sharivastava (@saketverma29) reported@flomattressin @flomattresscare Ordered 72x66x8 mattress, got 72x66x7 but charged full price. Sent videos/photos as asked via FB Messenger—now ignoring me. Demand replacement! Worst service. #FloMattress #ConsumerComplaint
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Sherly Relevo (@leigh132920) reported@PLDT_Cares My INTERNET went out Thursday 6am while I’m working at home It was do hard to call your CSR OR TSR line to get assistance your FB messenger doesn’t help because it was only programmed reply I got my service my service back last night Sunday around 7pm then I received another sms
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Jon Espiña (@jonespina8) reportedNo internet again. Please check DM @PLDT_Cares . So you're not assisting customers via X anymore? FB messenger is useless. What's the use of ur X account if unable to help?
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Nick (@NcWI43) reported@FlyFrontier You screwed me over AGAIN! Now I’m trying to use the $200 voucher you sent and it’s only loaded with $125 and expires tonight. Can’t call for help because apparently customers would rather be on hold for hours over Facebook messenger or your website. How can this be fixed?!
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Clinton Greenway (@GreenwayClinton) reported@github EVERYTHING AND MY HOUSE IS SOMEHOW RIGGED TO VIDEO RECORD ME DOING EVERYTHING USING A.R I THINK!!!!!!!!! IF YOU OR SOMEONE YOU KNOW CAN HELP ME PLEASE MESSAGE ME ON FACEBOOK MESSENGER GLENN GREENWAY AND MY PICTURE IS MY HEAD in a boat
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iouri (@george305610) reported@facebook My fb messenger not working how to contact live agent from fb support?
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LukeCresha (@lukr3sh4_95) reported@Joker10555 @gomo_ph OMG!...just retry on the GOMO PH FB Messenger...also, there's a chat option on the HELP CENTER menu of the GOMO PH app...try there as well...
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Pamiko (@Pamiko9) reported@gomo_ph OMG how do I get ahold of customer service? Your automated responses on FB Messenger is so awful!
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Clinton Greenway (@GreenwayClinton) reportedPLEASE MESSAGE ME ON FACEBOOK MESSENGER GLENN GREENWAY AND MY PICTURE IS MY HEAD IN A BOAT.... THE OTHER ACCOUNTS ARE HACKED... Please help this has honestly made me get arrested and put into the psyche ward multiple times.. THANKS
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Jurassic Fibre (@jurassicfibre) reportedWe're experience a few issues with our phonelines this morning. Facebook Messenger and emails are still available for customers and we hope to be back up and running very soon.
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Let the beauty of what you love, be what you do. (@BBSewsandGames) reportedAnyone else having problems with Facebook Messenger? I can't seems to get it working. 🤬
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Mandy Powers Norrell (@MPowersNorrell) reported from Lancaster, South Carolina@cstegmaier Yes! I didn’t even know what it was years ago and didn’t have it on my phone and ultimately found out a constituent was furious w/me for not fixing an issue - though she’d never called or emailed my office. Only used Facebook messenger. 😳
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LostAlien (@NymyTonks) reportedSo my notifs for everything from Twitter to Tumblr to bubble to fb messenger and regular texts are not working at all. That's fantastic good to know my phone has decided i don't need to know when my sister texts or when anyone else is trying to contact me.
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JetBlue (@JetBlue) reported@ColleenBailey We're sorry to hear you're having trouble sending your message. We suggest uninstalling and reinstalling the app or sending us a DM on Instagram or Facebook messenger.
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Elke (@elke_wtf) reportedIs FB Messenger having an outage?
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Wonderchef (@wonderchef) reported@sobitarora We are here to help you! Kindly share your registered contact and complaint number via Facebook messenger (If you have registered a complaint earlier). If not, then you can register your complaint by connecting to customer care at 18602660788 or drop us an email at (1/2)
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MilanEire (@MilanEire2023) reported@SkyHelpIreland Finally found a number to call & talk to am actual human after 5 hrs back & forth on the FB messenger chat crap service it's terrible
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Phetami Ayuba (@PhetamiAyuba) reported@DStvNg @DStvNg worst Facebook customer service... I have been sending my complaints since 1 hour ago on Facebook messenger and they will reply one message and go off I will start again and another agent one reply one message go off again
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♡ Katie ♡ (@ktiewllr) reported@ilmakiage @ArsenalWFC Please can you respond to my DM I have not received my order it's been delivered elsewhere and I cannot get in contact with anyone to resolve this issue Noone is replying to me via email or facebook messenger