Facebook Messenger

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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.

Problems in the last 24 hours

The graph below depicts the number of Facebook Messenger reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Facebook Messenger Outage Chart 03/13/2026 08:15

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Most Reported Problems

The following are the most recent problems reported by Facebook Messenger users through our website.

  1. Glitches (33%)

    Glitches (33%)

  2. App Crashing (31%)

    App Crashing (31%)

  3. Messaging (25%)

    Messaging (25%)

  4. Connection (6%)

    Connection (6%)

  5. Sign in (3%)

    Sign in (3%)

  6. Multimedia (1%)

    Multimedia (1%)

Live Outage Map

The most recent Facebook Messenger outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United KingdomGlasgow App Crashing
United StatesAustin Glitches
GermanyWissen App Crashing
GermanyWissen App Crashing
GermanyWissen App Crashing
GermanyWissen App Crashing
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

  • sophielovesther Sophie loves trees (@sophielovesther) reported

    Facebook messenger videos are not working

  • TheresaThibode4 Theresa Thibodeau (@TheresaThibode4) reported

    @PresChoice Horrible customer service. I have been trying to find out some information about one of your products since Jan. 24. On Feb. 18 you contacted me by Facebook Messenger and asked me to provide more info, which I did right away. To date, I have heard nothing more.

  • SatinStrutherss KG (@SatinStrutherss) reported

    @BumbleSupport I've literally been trying to get support from the FB messenger and email for 2 weeks. Can't login my account via fb or phone number please help.

  • Champtarunkumar Tarunkumar (@Champtarunkumar) reported

    Dear @ViCustomerCare @Vodaphone4 I am facing lot of issue with your network since couple of months. Your 4G disconnect many time and very slow speed. I wrote on fb messenger as well but no one responded.please suggest what to do I have 3 family connection shall I port ??

  • ManchesterCAB Citizens Advice Manchester (@ManchesterCAB) reported

    @Naomiworldz Hi Naomi. So sorry to hear about the problems your mum is facing. Unfortunately we can't help over Twitter but if you give us a call one of our advisers may be able to advise on next steps - 0808 278 7800 or you can use webchat / FB Messenger

  • amjadobeidat Amjad Obeidat (@amjadobeidat) reported

    @ecobee I tried filing a bug via FB messenger more than 24 hours ago and have gotten no response so far. Not even an acknowledgement it was received. I just put the details in a DM here. Please help

  • GrowthLists GrowthList (@GrowthLists) reported

    Snapcommerce, which lets companies offer customer service through conversational tools like SMS and Facebook Messenger, raises $107M CAD led by @inovia

  • Stewbyrfc1986 Stewart Mitchell (@Stewbyrfc1986) reported

    @CallofDuty I've been waiting months for a name change. Activision said it would be march but still no token you have also stopped replying on facebook messenger can someone help me. User47367910

  • iamcruzalbert Albert Cruz (@iamcruzalbert) reported

    @talk2GLOBE , can you explain to me. I am paying almost 2k per month ( up to 30mbps) for my plan . How come this doesn’t work well with VPN? When I chatted with globe cust service in fb messenger, I was told that I need to pay extra 750 per month for static ip.

  • fourtwosixthree fourtwosixthree (@fourtwosixthree) reported

    @FitbitSupport hi guys, upgraded to a sense yesterday but now I’m not getting any notifications other than calls and texts (no WhatsApp/Facebook messenger etc) and can’t open the ‘notifications’ tab on the app please help!!!

  • hannaryy_ mäcy (@hannaryy_) reported

    facebook messenger is down again wtf

  • iamjadee0525 iamjadee (@iamjadee0525) reported

    @CebuPacificAir but your messenger is not responsive and dynamic as it is. d last tym my friend in Malaysia requested me 2 assist him in checking 2 issues w/ their tickets 4 May 20 something, we message u via fb messenger and ur bot "charlie" for 5 hours alredy keeps on appearing as "responding"

  • SkyGunZara Sky GunZara (@SkyGunZara) reported

    @PLDT_Cares YOU FAILED TO RELOCATE MY SERVICE . REQ DATE 2/23, SO 162849550004. AND YOU ARE CONTINUOUSLY BILLING ME. YOUR FB MESSENGER IS A PAIN AND YOUR PHONE SUPPORT SUCKS!!!! NO DIAL TONE SINCE DAY 1!

  • setmestraight YeahRight (@setmestraight) reported

    @cdiscount I'm a csutomer from The Netherlands and need help with an order .. no one is responding through Facebook messenger. Can I DM you please?

  • katierochaa Katie (@katierochaa) reported

    how down bad do u have to be to hit up someone you DONT KNOW on facebook messenger? in 2021?

  • ChangelingMx Changeling (@ChangelingMx) reported

    @pagan_lord116 My problem with signal is the same with WhatsApp with the phone number, and i use FB Messenger because it's one of those things that everyone has.

  • TejasNeelam Neelam Tejas Patel (@TejasNeelam) reported

    @SonuSood Hi sir m in need I have messaged you on Facebook messenger many time’s since 4 months but no response please hear me out once will be an great help

  • _jessicanoble Jessica (@_jessicanoble) reported

    I had an extremely vivid dream a few months ago that my entire family was kidnapped and while trying to escape instead of calling 911 for help my mom asked me to message @PatrickMahomes on Facebook messenger. I still think about it

  • WozzaHP Charlotte Worrall (@WozzaHP) reported

    I wonder if anyone on here can help - I’m trying to recover deleted messages from fb messenger, which I’m hoping to use as evidence for something. I’ve downloaded the back up zip file, but they are not there... surely I can find them somehow??

  • hyggepaige paige (@hyggepaige) reported

    @Matt51933220 @uhohitselle @h3h3productions My little brothers don’t have service but use WiFi to get on Instagram. They’re not allowed to have apps like Facebook messenger or Snapchat. So yeah. I only hear from them through Instagram.

  • aqua_lovex aq.🦋🦋🦋🦋🦋🦋 (@aqua_lovex) reported from Hillingdon, England

    Nowhere is more down bad than my Facebook messenger inbox

  • Stewbyrfc1986 Stewart Mitchell (@Stewbyrfc1986) reported

    @ATVIAssist my name was taking off me in January but I received message from activision on facebook to say I could change my name on the 1st of march. I've tried using the community but nobody is able to help me and activision have stopped replying on facebook messenger.

  • DogBuckaroo Noddy (@DogBuckaroo) reported

    I would like to thank Snapchat and Facebook Messenger for just inexplicably randomly deciding to just not notify me of some messages I get. It's a reet help.

  • jstagrlwithacat Alli (@jstagrlwithacat) reported

    @steeletalk @CKNW Ive been with Shaw the whole time since they took over western business from rogers...who originally I signed up with. I really like shaw. When I need a change in a service or any help, I message then through Facebook messenger and get it taken care of right there, right away.

  • aebangtan2 a 🍊 (@aebangtan2) reported

    @cokodive I have an urgent problem with my order. I contacted you via email, website, Facebook Messenger but I didn’t receive any answer. Could you please contact me?

  • HawkeSarcastic Sarcastic Hawke (@HawkeSarcastic) reported

    My street Facebook Messenger group got a dose of reality over the weekend. complaining that 2 lads had a house party and they started mentioning Lockdown rules. I kindly reminded them that they all have broken Lockdown at least 20 times during the last year.

  • ioannismouhtou4 ioannis spridon mouhtouris (@ioannismouhtou4) reported

    @selxcardi coming down I will haveany me Facebook messenger app I was talking myaccount me Facebook messenger app I miss 🏡 a lot to me you

  • a0621879abe6463 JustJade (@a0621879abe6463) reported

    @newlook your customer service is terrible. My order I placed online has arrived soiled. I sent images to your FB messenger account and I'm still awaiting a response! #poorcustomerservice #badcustomerservice

  • pocster Pocster (@pocster) reported

    @talk2GLOBE I’ve been messaging your Twitter and FB messenger accounts and I’m not getting any replies. How about you provide some actual customer service?

  • mjanebourne Jane (@mjanebourne) reported

    @NewLookHelp my order hasn’t arrived and i’ve been waiting for three days for someone to reply on fb messenger. plse help