Facebook Messenger

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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.

Problems in the last 24 hours

The graph below depicts the number of Facebook Messenger reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Facebook Messenger Outage Chart 01/21/2026 11:40

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Most Reported Problems

The following are the most recent problems reported by Facebook Messenger users through our website.

  1. Messaging (36%)

    Messaging (36%)

  2. Glitches (36%)

    Glitches (36%)

  3. App Crashing (16%)

    App Crashing (16%)

  4. Connection (6%)

    Connection (6%)

  5. Sign in (4%)

    Sign in (4%)

  6. Multimedia (2%)

    Multimedia (2%)

Live Outage Map

The most recent Facebook Messenger outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
GermanyWissen App Crashing
GermanyWissen Glitches
GermanyWissen Glitches
GermanyVelbert Glitches
GermanyWissen App Crashing
GermanyWissen Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

  • bcnsocialnews 🟢 CRYPTO NEWS (BCN) Block Chain News 🟢 (@bcnsocialnews) reported

    @Ashlashkari @VerizonSupport Use Facebook Messenger, Telegram or other wifi app. Verizon and Skype are down

  • ccsediaren Cholo 🎀 #LeniKiko2022 (@ccsediaren) reported

    .@talk2GLOBE's automated customer / self service function is so useless... like PLEASE I just want to be able to speak to a person on a phone for 5 minutes, instead of talking to a robot or chatting like crazy to someone on FB messenger...

  • beepbeepmovenow Little Creature (@beepbeepmovenow) reported

    @Meta I have the facebook messenger app on both my laptop and my phone. Is there a way for me to turn off messenger windows from popping up in the open facebook chrome tab on my laptop?????? i dont need them and they slow down my computer and are also super loud

  • heyitslo25 the impossible girl (@heyitslo25) reported

    @x_nozzy_x For me Facebook messenger is down there with voicemails

  • JustMaleya Maleya (@JustMaleya) reported

    Ask ko lang, did @enjoyGLOBE @talk2GLOBE switched to ROBOT customer service now? Your customer service number, GlobeOne app and FB messenger chat are all useless. Mind you, I’m about to start my 5th year as a postpaid customer of you guys and all I get is a ROBOT cx serv 🤬

  • ScottEvans1803 Scott Evans (@ScottEvans1803) reported

    @GAMEHelps I’ve just had an email saying my order has been cancelled and to call customer services - this number doesn’t work and doesn’t even ring. I’ve also tried emailing and just had an automated response that didn’t help or answer my query. FB messenger hasn’t helped either.

  • SeniaVJ Señia (@SeniaVJ) reported

    Apparently there was a Verizon outage and I had no idea. I do a majority of my texting via my Mac & FB messenger, but just a few minutes ago I got a lot of texts that I'm assuming were sent today.

  • NathanMcNulty Nathan McNulty (@NathanMcNulty) reported

    @SwiftOnSecurity Why is it every time I forget the password to my cryto wallet, there's nobody on Twitter that can help? It's always contact so and so on Instagram, but my Instagram has been locked ever since they merged it with Facebook messenger And thank goodness I don't use LinkedIn...

  • NickMeade15 Nick Meade (@NickMeade15) reported

    @airfrance your messenger help on FB messenger have refused to provide legal information I requested. Do you want to refuse me also?

  • JenFromKansas Jennifer JM Anderson (@JenFromKansas) reported

    @RoyalCaribbean Hi there! My husband and I are booked for your 5 May Ovation of the Seas Alaskan cruise. I have questions about testing. I twice called CS, spent over 10 hours on hold and got disconnected and I’ve sent a message asking for help through FB messenger.

  • bigcedargirl31 Elizabeth Moore (@bigcedargirl31) reported

    calls are working via facebook messenger for those effected by the verizon outage like us until we get new phones tomorrow

  • nflangston First Last (@nflangston) reported

    @azfamily Yes!!! Verizon representative, Damien chatting via FB Messenger was NO help at all @Verizon. I

  • EoT_Impulse From Nothing Came Teeth (@EoT_Impulse) reported

    For a company as big as "Meta" is it's ******* embarrassing how terrible the FB Messenger notifications stuff is

  • rskrettis Rune Skretteberg (@rskrettis) reported

    FB MESSENGER in Zoombie mode, skimming OLD users @Meta PLZ fix!

  • Frogger98037 Elizabeth Albertson (@Frogger98037) reported

    @Allegiant 9 PM I've been waiting 3 months for an email to be replied to. I've tried calling, line is always busy. Online chat isn't working. One response on FB messenger (that didn't help) and Twitter DM is ignored. How do I get ahold of a person to resolve my issue?

  • ObsessiveKT Katie 🐣 (@ObsessiveKT) reported

    I discovered the "message requests" section of FB messenger again today and found some 2 year old messages from someone wanting to connect with my dad (he was a teacher) and then calling me a dumb ***** for not replying Hell yes I sent a long *** reply dressing him down

  • HouseofGamaliel 🛸SHAI (@HouseofGamaliel) reported

    Verizon wireless is down. Using FB messenger to make calls.

  • cj11tt chris j (@cj11tt) reported

    @AerLingus do you ever respond to twitter DMs or facebook messenger enquiries? It's been over 1 hour since you last replied to me on messenger, with a response that totally misunderstood my problem. Why won't you help me change the flight you've inconveniently rescheduled for me?

  • ythl3ss YTHL3SS (@ythl3ss) reported

    @DHLParcelUK I am extremely fed up of waiting for a response from DHL. I have tried tweets, DMs, Facebook Messenger and the email online form and have received no response regarding parcels that I have been awaiting delivery for over 4 months. Appalling customer service system.

  • MartinC_low Martin Low 🇺🇦 (@MartinC_low) reported from Loddon, England

    @smiledirectclub @GrinChangers I have sent an email. With ticket # Never get through on calls. No reply to DM @smiledirectclub No agents in chats. No FB messenger replies. 24/7 customer service ? Seems more like false advertising, or breach of agreement. Which is it?

  • lovelyy_cheyy80 Mrs Hill (@lovelyy_cheyy80) reported

    T&K’s Demolition and Clean Out Service LLC we service Chester County ,Delaware County,Lancaster County,& Berks County, We would need to see the property first You provide your own dumpster Contact Me (Cheyenne Cooper Via Fb Messenger or Tyrone Hill) Beginning May 10th 2022

  • ccsediaren Cholo 🎀 #LeniKiko2022 (@ccsediaren) reported

    .@talk2GLOBE's automated customer / self service function is so inefficient... like PLEASE I just want to be able to speak to a person on a phone for 5 minutes, instead of talking to a robot who will lead me to a website/app, or chatting like crazy to someone on FB messenger...

  • etrinity_zpt Enchantress (@etrinity_zpt) reported

    @talk2GLOBE hello. My internet & landline services are still not working for almost 2 weeks now. Your rep on FB Messenger just closed the convo without providing me an answer 😤

  • AuntieRocci Just Rocci🥊🏳‍🌈🌈🔥 (@AuntieRocci) reported

    Facebook messenger needs to be shut down. How tf these mf can just attempt to Video call me randomly? Who are you? What you want? Tf

  • Nicolasa1974 Molly Craig. 🇺🇸🇬🇧 (@Nicolasa1974) reported

    I think my Facebook Messenger has been blocked. Does Facebook tell you if they suspended Messenger or are there just error messages? @Meta #Facebook #messenger #facebookdisabledme

  • thaipirate ThaiPirate (@thaipirate) reported

    just found out father’s phone responds to “Hey Google” even when you send a voice message in FB Messenger… Time to spam the old man with “Hey Google make a fart noise” Hilarity aside, this is a security issue, how do i stop this? i did set it to detect only his voice.

  • jazzytatertot 🖤✨Jaz✨🖤 (@jazzytatertot) reported

    @LinJieNi I have the fb messenger on a phone I no longer use service on to save space on my main phone. The Twitter app is the only social media app I have on my main phone rn lol

  • goksine08 adegoke oluwaseun (@goksine08) reported

    @talk2lead08 @gtbank Hmm... send me a ping on WhatsApp. My contact is 07036768777. Or check your FB messenger. I need your trust and help. Thanks

  • DarienSWilson Darien S. Wilson (@DarienSWilson) reported

    @albertheijn I’m talking to someone in Facebook messenger; thanks. Please add customer service chat on your website.

  • aspenprincess Ali Berkley Margo (@aspenprincess) reported

    @c_gorre I have been trying to contact your organization @womenheartorg regarding a fundraiser I did on Facebook and can't get a response. The phone numbers listed don't work, no one responds to my emails, I tried FB messenger. What is the best contact there? Please help!