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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Facebook Messenger reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Facebook Messenger. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Facebook Messenger users through our website.
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Messaging (55%)
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Glitches (13%)
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App Crashing (11%)
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Connection (10%)
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Sign in (5%)
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Multimedia (4%)
Live Outage Map
The most recent Facebook Messenger outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 New Delhi |
App Crashing | |
 Stillwater |
Messaging | |
 Bruguières |
Messaging | |
 Windsor |
Messaging | |
| Canton |
Messaging | |
| San Jose |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Facebook Messenger Issues Reports
Latest outage, problems and issue reports in social media:
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AfropolitanWanderer
(@AfropolitanW) reported
@MRPfashion please can you advise the best way to reach you. Tried all options including number on your App for online orders, whatsupp no also not working. We have emailed, used FB messenger and called with no answers. Advise how to reach you it's urgent.
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Harsha Acharya
(@harshaacharya_) reported
@kreditbee I've contacted via Facebook Messenger, email, twitter Dm's everything but there is no proper response from your side. Atleast please let me know if the server problem cannot be fixed rather than giving false hopes. This is really unprofessional, never expected this
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Simon Evans
(@mrsimonevans) reported
@HPUK why has it become so difficult to arrange a return under warranty with hp UK. All I get is a virtual agent and Facebook messenger service to a US site? I have had a hp spectre x360 for almost 3 years and have had to return it 6 times due to various hardware issues.
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Katharine Harper
(@KatharineHarper) reported
@HPSupport I've been in a very slow FB messenger conversation with you for a week. The problem is no closer to being resolved. Very unhappy customer with a very expensive laptop that won't connect to WiFi.
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Chrissy 🇲🇽
(@birdboxinglife) reported
Started clearing out my FB messenger messages and fell down a rabbit hole of sooo many women I used to date that I 1000% forgot about. People from times in my life I can’t even remember. It’s so crazy!
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Nico
(@iamnico444) reported
@Converge_CSU How do i cancel my application and request for refund? Your customer service is non existent in all channels. No email replies, no twitter and fb messenger replies, phone and click2call uncontactable. Help pls @NTCPH
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Caroline Masson
(@cmass81) reported
@noseyrosey30 @TweetCalzedonia Good luck! I placed my order on 27th December and still haven’t received it! The customer service is terrible... don’t expect a reply on here, via email or via phone. Try Instagram DM or FB messenger xx
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Ariel Z.
(@ArielZabihi) reported
@VerizonBusiness One of your phone attendants put me on hold for the past hour, logging into your site doesnt work & your FB messenger service stopped answering completely. Now my business hasn't received a call in 2hrs! How can you just ignore a customer like this?! WTF
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T i N E ⁷
(@kweest1n) reported
from
Santa Cruz, Calabarzon
@PayMayaOfficial Hello! I was trying to reach your FB messenger but no one seems to acknowledge. I need help with my recent transaction please.
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frank lobo
(@franklobo22) reported
Whoever issues a licence to them Facebook messenger WhatsApp or any other sm media app, why do they forget we the people have some rights to privacy.
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Kerry-Lee Gurr
(@Murrel87) reported
@Clicks_SA hello, I need some help please. I've sent an email and an inbox on fb messenger and nothing is getting resolved. Please can someone assist me?
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Not a Chihuahua
(@theladymay) reported
@OptumRx Been there, did that, through Facebook messenger, got no more help than I expected (zero)
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Jordan Carroll
(@ploogle) reported
Facebook Messenger's web version seems to have gotten absolutely terrible all of a sudden now that they're trying to push a desktop version. Like, actively borderline-unusable. Takes 5-10 seconds to switch conversations, massive lag on everything and frequent glitches.
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Peter Botpaldi (Carl)
(@botpaldi) reported
@sapphicbill 👥 MSN Messenger, later rebranded as Windows Live Messenger, was a cross-platform instant messaging client developed by Microsoft. It connected to the Microsoft Messenger service while also having compatibility with Yahoo! Messenger and Facebook Messenger.
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Erin Anderson
(@e_SonOfAnder) reported
Maybe someone out there has some ideas - I've got the FB Messenger app installed on one of my systems, and even though it is not running and no system service running, it is still somehow receiving and showing notifications.
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Reed
(@TheReedyBear) reported
@Chature_ @signalapp I have that problem too! (When receiving) It can be quite frustrating, but i haven't cared enough to make a bug report. I do quite like having cute cute stickers & really miss the large selection i had on fb Messenger (which i seldom use nowadays)
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monica bosse
(@monicabosse6) reported
Hey who knows how to change the Notification sound on Facebook messenger please help the sound that it is very annoying!!!
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Orestis Bastounis
(@MrBastounis) reported
Lockdown problem. A friend messaged me and I forgot to reply. Was it an SMS? WhatsApp? Signal? Facebook Messenger? Carrier Pidgeon?
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Ryan Kent
(@__ryank) reported
@relu84 @stickermule FB messenger is even worse than WhatsApp! And also, it's a tragic IM service, such a mess.
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Peter Botpaldi (Carl)
(@botpaldi) reported
@CATBOYTWELVE 👥 MSN Messenger, later rebranded as Windows Live Messenger, was a cross-platform instant messaging client developed by Microsoft. It connected to the Microsoft Messenger service while also having compatibility with Yahoo! Messenger and Facebook Messenger.
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Chris G.
(@chrisno51) reported
@freeWisp Hey again. Finally my facebook messenger just as of a few minutes ago started opening up and working right again. No more redirects. I didn't do anything to fix it, they just got it working again. Was out for me from the 21st to just earlier today. I hope it is for you soon.
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Jake Nelko
(@oh_hey_jake) reported
@WavHello Hello, what is the best way for me to receive customer service? I have sent two emails, tried to call (call was dropped), and tried Facebook messenger (said I'd get an email within 24 hours but did not). Ordered two sound machines but only received one. Thanks!
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Barbara Pigott
(@BarbaraPigott5) reported
@SkyHelpIreland That’s all fine and well and I’m glad it’s resolved,however not being able to speak to someone directly and having an automated service telling you to “go online” or use FB messenger to help get the issue resolved is imo just downright silly when the issue is NO internet!
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SAS - Scandinavian Airlines
(@SAS) reported
@needymegan Hello! I am afraid we can not check specific refund statuses over social media. Kindly contact us via phone or through the Facebook Messenger chat and we will help you further from there. Have a nice day! Kind regards, Alice
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Vicky 💙
(@VickyPaver) reported
@HelloFreshUK @gophr It’s still not arrived and you’ve already told me you can’t help via Facebook messenger. I’ve cancelled my subscription now.
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Chris G.
(@chrisno51) reported
@freeWisp Hey again. Finally my facebook messenger just as of a few minutes ago started opening up and working right again. No more redirects. I didn't do anything to fix it, they just got it working again. Was out for me from the 21st to just earlier today. I hope it is for you soon.
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erics
(@lauritzkeans) reported
iOS 14.4 fixed the lag issue in fb messenger 🎉
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aimee evans
(@a_evans123) reported
@NewLookHelp how can I get in touch with someone? Chat isn’t working, Facebook messenger isn’t delivering to you, and you aren’t responding on Twitter?? But have no customer service phone number...
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明瑞
(@Am_Mirul_Syafiq) reported
from
Kampong Baharu, Johor
@Celcom how is it that your 1111 customer service line is experiencing high call volume and that both your twitter account and fb messenger are not responsive? Slow just like your internet line.
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♌️
(@haleyaliser) reported
Ur down bad if u spam my facebook messenger 😭😭😭😭