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Facebook Messenger

Facebook Messenger status: messaging issues and outage reports

Problems detected

Users are reporting problems related to: messaging, app crashing and glitches.

Full Outage Map

Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.

Problems in the last 24 hours

The graph below depicts the number of Facebook Messenger reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

April 23: Problems at Facebook Messenger

Facebook Messenger is having issues since 12:50 AM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Facebook Messenger users through our website.

  • 40% Messaging (40%)
  • 26% App Crashing (26%)
  • 14% Glitches (14%)
  • 11% Connection (11%)
  • 7% Sign in (7%)
  • 2% Multimedia (2%)
  • 1% Video (1%)

Live Outage Map

The most recent Facebook Messenger outage reports came from the following cities:

CityProblem TypeReport Time
Vancouver Messaging 33 minutes ago
Kirchen Glitches 2 hours ago
Quezon City Multimedia 14 hours ago
Fort Worth Messaging 21 hours ago
Tegucigalpa Messaging 1 day ago
Dinas Powys Sign in 2 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

  • xxx_kimbo_xxx
    Kim (@xxx_kimbo_xxx) reported

    UPDATE: Due to an influx of bot accounts trying to infiltrate the THH Facebook Group, we have now closed membership requests. Please DM me directly to report any problems relating to the group, as FB messenger is still not working properly. Thanks all.

  • mp3Neptune
    .mp3Neptune (vaporwave artist)🌌 (@mp3Neptune) reported

    @TianaHRR fr, especially over the internet it's such a weird expectation. that's something i've always had an issue with with, like, FB messenger and Discord n stuff, they imply that im just available all the time whenever anyone wants me, which is absolutely not the case haha.

  • JetBlue
    JetBlue (@JetBlue) reported

    @ColleenBailey We're sorry to hear you're having trouble sending your message. We suggest uninstalling and reinstalling the app or sending us a DM on Instagram or Facebook messenger.

  • Canadienne1978
    Donna Lavery (@Canadienne1978) reported

    @SportsDirect_CS I've been trying to contact customer service via Facebook messenger. I got an initial response from someone saying they will look in to it and have heard nothing since. My order was sent to my old address (my fault), and apparently returned to Evri?

  • Raven_Satanas
    Raven (@Raven_Satanas) reported

    @Coles Already done all that via Facebook messenger only to be told, "Not our product, not our problem." Obviously very little regard for customer safety. I've messaged Pepsi Co directly.

  • RealJohn1776
    RealJohn1776 (@RealJohn1776) reported

    @Zanrkend Looks like a classic phishing attempt that is often on Facebook messenger. Someone you know gets their account hacked, link sent to all contacts. Person goes to link and needs to login, only for password to be stolen, rinse repeat.

  • MaryBremner8
    Merri-Berri (@MaryBremner8) reported

    @MWEBTweets @mweb We where on the phone nearly 2hrs a week ago the second call your tech’ advised that a tech’ would come out & check no one came. We call weekly due to the pathetic speed -we PAY for 100up/down & never get close! I have forwarded all pvt. details of account holder on FB messenger!

  • pbelleisle
    PBI 🌻 (@pbelleisle) reported

    At no point does it realize it is useless and bail out, getting me to someone who can help. I am now trying to get this resolved via Facebook messenger with "Eduardo". Eduardo's responses to me are - no word of a lie - roughly 30 minutes apart. /3

  • williams57111
    KAREN WILLIAMS (@williams57111) reported

    Facebook messenger not working on laptop, just a blank box, what is causing this, okay on mobile phone

  • dweitz66
    Dave Weitz (@dweitz66) reported

    @Ticketmaster_NZ I have been trying desperately to reach someone there all week about a ticket transfer issue. Have tried emailing, FB Messenger, and now Twitter. Could someone please DM me so I can get this resolved?

  • ConsettBlackFC
    Deano NUFC (@ConsettBlackFC) reported

    @VOXI_UK I'm trying to contact you on voxi webchat, sent you a dm on here and Facebook messenger and nothing. Your service is shocking.

  • heathr
    Heather Gold (@heathr) reported

    You've sent me a customer service phone number that doesn't work @AerLingus (885) 567 8224 and I'm unable to get a person, not a bot , to answer your DMs or chat on your website (frankly I'm surprised your co would use FB messenger for customer support given it's track record)

  • george305610
    iouri (@george305610) reported

    @facebook My fb messenger not working how to contact live agent from fb support?

  • dazryder
    Darren Ryder (@dazryder) reported

    @DFS can someone contact me about my order please, getting frustrated with your colleagues on the phone and Facebook Messenger 😡 I’ve never experienced such bad customer service.

  • 8Imperai
    Sean (@8Imperai) reported

    I have disabled my Facebook messenger and Facebook Uninstalled it to I won't know if it's still INTERFERENCE with certain program s Now news flash note it It pops up you can't control the .. u can't move notification around Just fix motion icon to matter resolvable icons

  • ToroMatti
    Junior Agba (@ToroMatti) reported

    @SassieEve @__shoni I have 3 Leo’s one on WhatsApp, Facebook messenger and Instagram message too WhatsApp is currently not working but messenger and Instagram message is working

  • kyddryn
    kyddryn (@kyddryn) reported

    @jdiannedotson Warm hugs. Would it be acceptable to send you something via PM here or FB Messenger? Ok if no, grief is deeply personal. It’s a comforting thing I talk about with friends who are grieving and I’ve no notion if it’ll help but I’m game to try. No religion, promise.

  • elke_wtf
    Elke (@elke_wtf) reported

    Is FB Messenger having an outage?

  • AjiloreMatthewA
    Official_Excel (@AjiloreMatthewA) reported

    @GOtvNg Hello good afternoon. Please I made a payment to my Gotv and it’s not reflecting on the account I tried reaching through the FB messenger channel but no response. Please help me restore my view. IUC:7528113902

  • stranger_folk
    Stephanie (@stranger_folk) reported

    I have never been so stressed as when, by some miraculous glitch, instead of pausing my music - clicking the middle button on my headphones made the Facebook messenger notification sound...

  • frederikdiamond
    FREDERIK DIAMOND (@frederikdiamond) reported

    While we're on the topic of problems with my S22 Ultra: From time to time, I'll not receive any notification sounds from apps. For instance, if someone sends me a message on FB Messenger, my phone will just ignore it. Super annoying.

  • NarenJaiswal3
    Naren Jaiswal (@NarenJaiswal3) reported

    @SamsungIndia Sent you a DM.. I've escalated the issue via email, whatsapp, call center and also FB messenger.. i was supposed to get a call on thursday but haven't received a single call back till now.. @SamsungMobile @Samsung #notworthbeingaloyalcustomer #Samsung

  • shii_kabue
    sweetCaroline (@shii_kabue) reported

    @PayPal @AskPayPal i need assistance with my account.I would like to talk to someone for immediate and proper assistance.Kindly don’t refer to the help center or the Facebook messenger.Please get someone to reach out to me ASAP.Alternatively tell me how i can reach out to someone

  • theshelleywalsh
    Shelley Walsh (@theshelleywalsh) reported

    @Ammon_Johns @GuideTwit Does that mean your FB messenger is also down?

  • wonderchef
    Wonderchef (@wonderchef) reported

    @RamanMohan8 We are here to help you! Kindly share your registered contact and complaint number via Facebook messenger (If you have registered a complaint earlier). If not, then you can register your complaint by connecting to customer care at 18602660788 or drop us an email at (1/2)

  • luvs2sushi9
    Eyn (@luvs2sushi9) reported

    I got a scam Facebook messenger scaring me thinking I was about to have to endure ANOTHER death of someone I knew only to look at the link and recognize it as a hack. But **** man, that still doesn’t help me at all.

  • Moha001_Onyango
    MUHAMMAD ONYANGO (@Moha001_Onyango) reported

    The volume of mobile short message service (SMS) sent by customers shrank by 15% in the 3 months to December last year amid an increased shift to cheaper alternatives such as WhatsApp and Facebook Messenger.

  • ktiewllr
    ♡ Katie ♡ (@ktiewllr) reported

    @ilmakiage @ArsenalWFC Please can you respond to my DM I have not received my order it's been delivered elsewhere and I cannot get in contact with anyone to resolve this issue Noone is replying to me via email or facebook messenger

  • BeanLeMoo
    Bean Le Moo (@BeanLeMoo) reported

    Tech help needed - how do I get messages on WhatsApp, fb messenger and iMessage not to show up a preview of the message when my phone is locked. Can’t for the life of me sort it …brain is not functioning today. But I need to make sure mini moo doesn’t see contents of anything

  • paulapurser68
    paula purser (@paulapurser68) reported

    @StarsSupport Hi, I’m following you now. I have sent a message regarding my problem from yesterday via Twitter and FB messenger