Facebook Messenger status: messaging issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Facebook Messenger reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Facebook Messenger users through our website.

• Messaging (47%)
• App Crashing (23%)
• Connection (13%)
• Glitches (9%)
• Sign in (6%)
• Multimedia (2%)

Live Outage Map

The most recent Facebook Messenger outage reports came from the following cities:

City	Problem Type	Report Time
Wissen	Glitches	5 hours ago
Paris	Messaging	2 days ago
Aix-en-Provence	App Crashing	2 days ago
Wissen	Glitches	2 days ago
Wissen	Glitches	2 days ago
Wissen	App Crashing	3 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

• 
  J-Nendo (@j_nendo) reported 6 seconds ago

  @happibess @mondialrelay @RelayMondial I used FB messenger once in regard of an issue and got a reply there. But I fear you will get the same answer 😖

• 
  Lutz Creative Group (@LutzCreativeGrp) reported 2 minutes ago

  @mediatemplehelp @UnniKri65860918 Your chat system is NOT 24/7. I was on there for 40 minutes without any indication whether I was in queue or not. I pay for Fully-Managed VPS service and cannot get anyone via phone, chat, text, FB messenger to respond. I have MULTIPLE websites across MULTIPLE accounts DOWN

• 
  DTE_Energy (@DTE_Energy) reported 7 minutes ago

  @Unknown80083 We know this is a disruption to your day, and we’d like to help. Please send us a private message using Facebook Messenger so we can look into this for you.

• 
  Dale Woodson (@Tapxe) reported 10 minutes ago

  If FB Messenger isnt working right, do the following: Go to settings->apps->messenger and clear cache and clear data. Then try to reopen it, it'll ask you to login and it'll work.

• 
  KAREN WILLIAMS (@williams57111) reported 13 minutes ago

  @facebook For two weeks now I cannot access my conversations on fb messenger or send messages, you are ignoring complaints and doing nothing about it and surprise, surprise people cannot send a complaint to you, shocking service from you.

• 
  LukeCresha (@lukr3sh4_95) reported 14 minutes ago

  @Joker10555 @gomo_ph OMG!...just retry on the GOMO PH FB Messenger...also, there's a chat option on the HELP CENTER menu of the GOMO PH app...try there as well...

• 
  Let the beauty of what you love, be what you do. (@BBSewsandGames) reported 18 minutes ago

  Anyone else having problems with Facebook Messenger? I can't seems to get it working. 🤬

• 
  Matt Rise (@A_Fine_Rosey) reported 20 minutes ago

  @SChristyJones FB messenger is absolutely horrendous btw! How do you lock it down. I dabbled with an apple device, that seams better but android but haven't tried to install it in a while.

• 
  Neon Lee (@neonarzaga) reported 21 minutes ago

  @enjoyGLOBE I applied for Plan 599 at SM City Iloilo, but Plan 999 was processed. I already reported this via FB Messenger, yet I’m still told to visit the store. Very inconvenient and poor service.

• 
  karlo de la cruz (@zurcaledolrak) reported 22 minutes ago

  @eastwestbanker My online banking account suddenly got locked. Your self-service site is unavailable. I wasted hours trying to call your hotline. How can I access my account? Your FB messenger isn't responding.

• 
  Biggles (@biggslad_) reported 24 minutes ago

  @PureGym Hello @PureGym, I used your app to freeze my account but this months membership fee was still taken. I've asked for a refund with no success via Facebook messenger. Can someone please help?

• 
  DTE_Energy (@DTE_Energy) reported 26 minutes ago

  @miimhortcorey We know this is a disruption to your day, and we’d like to help. Please send us a private message using Facebook Messenger, so we can look into this for you.

• 
  daniel murphy (@danielkerry) reported 27 minutes ago

  @AllianzIreland Hi is it possible to renew my car insurance today I have tried my online account it's not working. Emails I'm getting no response By phone it's taking too long Facebook messenger hasn't got a response back either What's going on?

• 
  Tuneli (@StarAyodele) reported 29 minutes ago

  I don't need to check facebook messenger or whatsapp continuously to see whether she has sent any messages or not.I can spend more time on creativity. I cn chase my passion without any problem. But after running miles after miles & I have not breath left, I start to miss someone.

• 
  Jim Wikel (@jim_wikel) reported 33 minutes ago

  @BoostCare More lies from Boost Mobile customer service. I asked a rep if they were aware of the cyber security attack on their parent company and I was told no. Boost Mobile has blocked me from messaging them on FB messenger and from commenting on the Boost Mobile FB page.

• 
  Ross Barker (@RossB1987) reported 33 minutes ago

  @British_Airways can you pls provide me with an email address for your ‘customer relations’ as people on the phone lines can’t help, people on your fb messenger can’t help, your online forms to submitted info to your customer relations doesn’t work. 9 weeks and still waiting……

• 
  Clinton Greenway (@GreenwayClinton) reported 34 minutes ago

  PLEASE MESSAGE ME ON FACEBOOK MESSENGER GLENN GREENWAY AND MY PICTURE IS MY HEAD IN A BOAT.... THE OTHER ACCOUNTS ARE HACKED... Please help this has honestly made me get arrested and put into the psyche ward multiple times.. THANKS

• 
  Sean Corcoran (@SeanCor99559468) reported 39 minutes ago

  @FIySwoop I can’t reach u. I need help with my travel. I’ve tried everything. Can’t dm u can’t reach u on fb messenger can’t call u. Please help me

• 
  Nick (@NcWI43) reported 39 minutes ago

  @FlyFrontier You screwed me over AGAIN! Now I’m trying to use the $200 voucher you sent and it’s only loaded with $125 and expires tonight. Can’t call for help because apparently customers would rather be on hold for hours over Facebook messenger or your website. How can this be fixed?!

• 
  Fun with Bots (@KarenzBotz) reported 41 minutes ago

  A great plume of the case of a Facebook Messenger app, Woebot users chatting to the service of help: cognitive behavioral

• 
  Raven (@Raven_Satanas) reported 42 minutes ago

  @Coles Already done all that via Facebook messenger only to be told, "Not our product, not our problem." Obviously very little regard for customer safety. I've messaged Pepsi Co directly.

• 
  Sona Hasegawa (@HasegawaSona) reported 45 minutes ago

  [ >gets e-mail from the old insurance asking for a tenner >refuses to elaborate on how >tries to do so, cannot figure out how >tries to send message asking for help >either Facebook Messenger or a chatbot are the only options This world is useless I stg- ]

• 
  TomasSanchez (@TomasSanchezIN) reported 47 minutes ago from Lawrence, Indiana

  @metronetfiber Customer Care has no info on my outage. FB messenger has auto reply about not what wanting to hear and to contact customer svc (expect same here). Website is to have area to check status of service and there is NONE. Over couple hours lost already.

• 
  Shelley Walsh (@theshelleywalsh) reported 48 minutes ago

  @Ammon_Johns @GuideTwit Does that mean your FB messenger is also down?

• 
  Phetami Ayuba (@PhetamiAyuba) reported 50 minutes ago

  @DStvNg @DStvNg worst Facebook customer service... I have been sending my complaints since 1 hour ago on Facebook messenger and they will reply one message and go off I will start again and another agent one reply one message go off again

• 
  Jon Espiña (@jonespina8) reported 50 minutes ago

  No internet again. Please check DM @PLDT_Cares . So you're not assisting customers via X anymore? FB messenger is useless. What's the use of ur X account is unable to help?

• 
  Darren Ryder (@dazryder) reported 51 minutes ago

  @DFS can someone contact me about my order please, getting frustrated with your colleagues on the phone and Facebook Messenger 😡 I’ve never experienced such bad customer service.

• 
  Oli🌸 (@0wen0924) reported 52 minutes ago from Baguio City, Cordillera

  Is FB messenger down? It is logging out forcefully.

• 
  JayH (@HJay03) reported 52 minutes ago

  @Metro_Fibre we have been down with no internet in Lonehill since last night with no one answering calls, support chat, WhatsApp and no actual feedback on FB Messenger. This is affecting a large area and we would@like to know when this will be resolved please. 2 tickets open

• 
  ♡ Katie ♡ (@ktiewllr) reported 54 minutes ago

  @ilmakiage @ArsenalWFC Please can you respond to my DM I have not received my order it's been delivered elsewhere and I cannot get in contact with anyone to resolve this issue Noone is replying to me via email or facebook messenger