Facebook Messenger

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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.

Problems in the last 24 hours

The graph below depicts the number of Facebook Messenger reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Facebook Messenger Outage Chart 11/29/2025 21:30

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Most Reported Problems

The following are the most recent problems reported by Facebook Messenger users through our website.

  1. Messaging (55%)

    Messaging (55%)

  2. Glitches (15%)

    Glitches (15%)

  3. App Crashing (11%)

    App Crashing (11%)

  4. Connection (9%)

    Connection (9%)

  5. Sign in (5%)

    Sign in (5%)

  6. Multimedia (4%)

    Multimedia (4%)

Live Outage Map

The most recent Facebook Messenger outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
GermanyWissen Glitches
United StatesO'Fallon Sign in
PhilippinesPasig City App Crashing
United KingdomLondon Messaging
CanadaToronto Messaging
GermanyWissen Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

  • RoyalCatLady Desperately Needs Caffeine (@RoyalCatLady) reported

    So my husband told me last night that he had texted MIL and asked her if she could help with some money for Christmas gifts (a week ago, mind you)... Tell me why she hasn't even opened his message. 🙄 She messages on fb messenger. So you know she saw that she had a chat. Like

  • DavidUmburadave David Mclachlan (@DavidUmburadave) reported

    @airtransat I have been trying to contact you for 3 days now. I never get an answer when I call and wait for over an hour each time I try, I have messaged via Facebook messenger no reply, I have emailed and not even an acknowledgement. Help!

  • tophersimmons Christopher Laird Simmons (@tophersimmons) reported

    Prepping a cease and desist letter from lawfirm after sending website form and FB messenger notes to a content copycat, stealing our content then making it look like they created it, with competing service. Left the image with our name on it. And our US and EU reg TM.

  • TracyWi82282415 Tracy Williamson (@TracyWi82282415) reported from Independence, Missouri

    @giantgio Gio, where do you find these crazy people? I love it but the crazies I get all want one thing from me they'll never have. I had to shut down FB messenger cause I got over 300 friend requests from men in a week. I was overwhelmed by that, so I deleted the app!

  • MamaBuckingham Sarah Buckingham (@MamaBuckingham) reported

    @jaimemilner Jaime, I was trying to upgrade from VIP Weekend when there were 3 Platinum left but Upgrade button not on order page...any ideas to help me? Dave on FB Messenger tried to help previously?

  • lambnexus Lilith (@lambnexus) reported

    You've probably noticed, if we're friends on multiple platforms, that my fb is down. That's (maybe) temporary, I just need a minute. I'm still on fb messenger. I feel like I've been asleep, or in a daze, for months now. Maybe years. The idea of changing my life around is scary.

  • hellencoulson1 Hellen Coulson (@hellencoulson1) reported

    @cineworld we have tried ringing you, DM'd twitter account (Cineworld Boldon) and Facebook messenger. We booked tickets for today's 11:30am showing of Spiderman at Boldon. Money taken from account - no confirmation sent. Checked inbox also. PLEASE HELP.

  • hellencoulson1 Hellen Coulson (@hellencoulson1) reported

    @cineworld we have tried ringing you, DM'd twitter account (Cineworld Boldon) and Facebook messenger. We booked tickets for today's 11:30am showing of Spiderman at Boldon. Money taken from account - no confirmation received. Checked junk mail also. PLEASE HELP.

  • Jayhoonieee jason (@Jayhoonieee) reported

    @meowdumpling It's not working in my device there's no showing the enter code button. But there's a solverchat on Facebook messenger it's free no need to pay. Just wait for the answer.

  • hoemomorphism (G)raphical (U)ser (I)nter-gay-ce (@hoemomorphism) reported

    godding this mafia game is literally gonna fix my sleep schedule djdndkdj. like I'll have to be up early to send out morning messages and stuff so against all odds a fb messenger rpg is gonna be the thing that finally keeps me from staying up until 5 over break

  • AimeeMAsh30 AimeeAshley 🌻 (@AimeeMAsh30) reported

    Fb messenger is seriously getting on my nerves with not sending messages. Like what is the damn problem

  • etherealjiminie laura⁷₁₃ 🦋 (@etherealjiminie) reported

    am i the only person whose Facebook Messenger notifications aren't working or is this a problem for others too???

  • amandajpereira8 Amanda 🇨🇦❤🇬🇧 (@amandajpereira8) reported

    @airtransat been on hold for hours and even wrote on Facebook messenger and still no answers, this is the second day of trying to contact customer service

  • hanurk Hanur Kim (@hanurk) reported

    I've been trying to reach @TMobile @TMobileHelp on FB messenger for the last 2 hours and getting nowhere. Can you please help me get squared away?

  • Julese12 Jules O'Connor (@Julese12) reported

    @ODEONCinemas @ODEONHelp your customer service is abysmal. I've tried contacting you via FB messenger, your customer help form and through comments on your FB posts and still nothing.There are so many people with queries, when are you going to apply some decent customer service?

  • damplaun Holly Whitcomb (@damplaun) reported

    @WestJet I’ve been on hold for over 8 hours - no response on Twitter or Facebook messenger . Trying to modify a flight in a very time sensitive situation and this is so demoralising. I understand it’s busy but I’d love some help #WestJet #WestJetChristmas

  • AvaniChetty Avani Chetty (@AvaniChetty) reported

    @Superdry trying to contact customer loyalty/service but it goes straight to voicemail. Also no response to FB messenger. I’m trying to find out when an order that was placed on 14 December will be delivered.

  • adamd11 𝕒𝕕𝕒𝕞𝕕𝟙𝟙 (@adamd11) reported

    @RealWPSandbox I managed to contact someone via Facebook messenger instead. It still took a whole lot of time to shut down even once your team knew about it. You basically assisted the criminals! Definitely make an abuse form.

  • _MikoKim Koalamancer 🐨 Kim (@_MikoKim) reported

    Is facebook messenger broken? I have to keep on refreshing my browser and app so I can send a message.

  • Mughnetsyan Anush (@Mughnetsyan) reported

    @ParallelsCares your Customer Support is indeed bad! You never reply in Facebook messenger. It’s impossible to find any way to contact you. I have been trying to fix a problem since summer.

  • WidnesPharmacy WLNP (@WidnesPharmacy) reported

    Urgently recruiting for new Covid Vaccination service in #Widnes All roles considered. Contact through DM or Facebook messenger for more details. Please DO NOT phone Pharmacy!

  • jappieness jappieness primum non nocere (@jappieness) reported

    Atty @barrygutierrez3 the PGC Vizayas still has a genset with fuel that would last till Sunday. Power still down and comms still down. can be reached via FB messenger

  • ColinGilchris12 Colin Gilchrist (@ColinGilchris12) reported

    @ZionWorx is their a problem, you are not answering, emails, or Facebook messenger. Since purchasing the support appears to have stoped - why is this please?

  • Nervouscircuits Nageam (@Nervouscircuits) reported

    My goal this Christmas and NY resolution: teach my mom to use any other messaging service aside from FB messenger so I can finally delete that garbage from my phone.

  • Dragonlily200 Dragon Lily (@Dragonlily200) reported

    Does anyone know when Facebook Messenger is going to work again? It’s been down for about 3 or 4 hours or so for me! #Facebookmessengerdown

  • brettsr Brett Spencer (@brettsr) reported

    Hi @GWRHelp how do I get some help please. Have been on hold for an hour, and waiting on whatsapp and facebook messenger

  • SachinYadavQA Sachin Yadav (@SachinYadavQA) reported

    @JioCare DM sent. I hope i will get some support here unlike fb messenger toll free and WhatsApp, no help there.

  • matgapp Mat Gapp (@matgapp) reported

    @alecturton @LandRover_UK I had communication with “Dan” via FB Messenger. He couldn’t tell me anything useful and then stopped replying to me. More quality Customer Service from @LandRover

  • hanurk Hanur Kim (@hanurk) reported

    I've been trying to reach @TMobileHelp on FB messenger for the last 2 hours and getting nowhere. Can you please help me get squared away?

  • mnlebgwa Nnyaladzi (@mnlebgwa) reported

    @btcbw when are you going to solve the issue of us not accessing Facebook messenger and instagram? It is two months now.