Facebook Messenger status: messaging issues and outage reports
Problems detected
Users are reporting problems related to: messaging, app crashing and connection.
Full Outage Map
Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.
Problems in the last 24 hours
The graph below depicts the number of Facebook Messenger reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
May 7: Problems at Facebook Messenger
Facebook Messenger is having issues since 12:10 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Facebook Messenger users through our website.
- Messaging (42%)
- App Crashing (26%)
- Connection (12%)
- Glitches (10%)
- Sign in (7%)
- Multimedia (2%)
- Video (0%)
Live Outage Map
The most recent Facebook Messenger outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Arroyo Grande
|
Connection | 21 minutes ago |
 Thuré
|
Messaging | 2 hours ago |
|
Argelers
|
Messaging | 2 hours ago |
|
Ashburn
|
Messaging | 7 hours ago |
 Rome
|
App Crashing | 1 day ago |
 Kirchen
|
App Crashing | 3 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Facebook Messenger Issues Reports
Latest outage, problems and issue reports in social media:
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Kunal Kashyap (@KKash_yap) reported@GoFirstairways You are not replying to my request on Facebook Messenger. I have been chasing since 3 years. Help me with service request G8-01000228. PNR: GC8S5U
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devin😍💙👑🐯 (@SJ_ELF25) reported@unionbankph Please help. My online app got deactivated and the contact number, fb messenger and email doesn't work. Who do I reach out too?
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Onwa_Nnewi (@Kene_Nnewi) reportedWhen she gave a yahoo boy her Facebook login...I woke up in the morning to send her message on FB messenger instead of usual Whatsapp and saw pictures of a white man.... Facebook name and details changed....I called her she said the guy na her friend and regular customer...he needed urgent Facebook account so she had to give hers to him.... You see all this Nekede poly girls that's doing online vendor....Mmadu adiro fa na ime chaacha.
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Johnson Ruben (@JohnsonRuben10) reported@lindsey_lou_476 It alright but don't hesitate to reach out to him in any way he help me recover my IG and FB messenger account when I lost them
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Ross Barker (@RossB1987) reported@British_Airways can you pls provide me with an email address for your ‘customer relations’ as people on the phone lines can’t help, people on your fb messenger can’t help, your online forms to submitted info to your customer relations doesn’t work. 9 weeks and still waiting……
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nmharp (@nmharp182) reported@factormeals What is going on???? So many missing meals. No customer service reply on the chat or phone or Facebook messenger or Twitter. @bbb_us #ScamAlert
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Tony Abiri (@Tony_Abiri) reported@OPayNigeria Hello, Opay. It seems your service is deteriorating. You are also not responding on facebook messenger. I have two transactions on the 21st of February that is still pending. The transaction numbers are 230221026441870870 and 230221036392644493.
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LukeCresha (@lukr3sh4_95) reported@Joker10555 @gomo_ph OMG!...just retry on the GOMO PH FB Messenger...also, there's a chat option on the HELP CENTER menu of the GOMO PH app...try there as well...
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Naren Jaiswal (@NarenJaiswal3) reported@SamsungIndia Sent you a DM.. I've escalated the issue via email, whatsapp, call center and also FB messenger.. i was supposed to get a call on thursday but haven't received a single call back till now.. @SamsungMobile @Samsung #notworthbeingaloyalcustomer #Samsung
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Lutz Creative Group (@LutzCreativeGrp) reported@mediatemplehelp @UnniKri65860918 Your chat system is NOT 24/7. I was on there for 40 minutes without any indication whether I was in queue or not. I pay for Fully-Managed VPS service and cannot get anyone via phone, chat, text, FB messenger to respond. I have MULTIPLE websites across MULTIPLE accounts DOWN
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Ian Tregale (@IanTregale3) reported@EE I would like to but I'm having issues with my Twitter Messenger but I have sent a message on the Facebook messenger app
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Kim (@xxx_kimbo_xxx) reportedUPDATE: Due to an influx of bot accounts trying to infiltrate the THH Facebook Group, we have now closed membership requests. Please DM me directly to report any problems relating to the group, as FB messenger is still not working properly. Thanks all.
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jane walton (@janewalton10) reported@BritishGasHelp I've have sent via FB Messenger - however, auto reply says only available 9-5, when I'm at work. However, hoping for resolution as promised email not materialised. You do make it hard to reach you and deal with issues!
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Mandy Powers Norrell (@MPowersNorrell) reported from Lancaster, South Carolina@cstegmaier Yes! I didn’t even know what it was years ago and didn’t have it on my phone and ultimately found out a constituent was furious w/me for not fixing an issue - though she’d never called or emailed my office. Only used Facebook messenger. 😳
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Justin (@ChanceyKnows) reported@facebook help! upgraded from iphone 11pro max to 17 pro max, in fb messenger all my chats are gone from 2024 til todays date. the new iphone shows encryption but my old messenger doesn't. i need the message history!!
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Dale Woodson (@Tapxe) reportedIf FB Messenger isnt working right, do the following: Go to settings->apps->messenger and clear cache and clear data. Then try to reopen it, it'll ask you to login and it'll work.
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Wonderchef (@wonderchef) reported@sobitarora We are here to help you! Kindly share your registered contact and complaint number via Facebook messenger (If you have registered a complaint earlier). If not, then you can register your complaint by connecting to customer care at 18602660788 or drop us an email at (1/2)
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kyddryn (@kyddryn) reported@jdiannedotson Warm hugs. Would it be acceptable to send you something via PM here or FB Messenger? Ok if no, grief is deeply personal. It’s a comforting thing I talk about with friends who are grieving and I’ve no notion if it’ll help but I’m game to try. No religion, promise.
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Falseflagwars (@DickChenidid911) reported@PLAYairlines I filled out a stop over form a week ago - no response. I reached out to your Facebook messenger customer service and it's a joke. Kept asking for info I already provided and then a day later says hello... Can I please get some assistance? My case number is 189409
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𝕵𝖚𝖑𝖊𝖘 💕 (@Jules_1022) reportedI’m just now going through my fb messenger while I was in the hospital and I didn’t realize how many people reached out to me while I thought I was down and out …..
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AJ (@AJinHD) reportedThis week Amazon Prime wouldn’t let me renew my membership with a new card, Facebook messenger keeps saying I have 3 messages even when I have 0, and Lord Twitter is once again showing the whole word his ***. The richest men in the world run these service and they all suck.
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Abhimanyu Prakash (@Prak19Abhimanyu) reported@BandBajaateRaho I got my refund after sending my complaint on Facebook messenger for flipkart issue. Please ask others to follow the same method.
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iouri (@george305610) reported@facebook My fb messenger not working how to contact live agent from fb support?
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Mike D (@DiMatteoNdSuch) reported@YahooCare @PaulBou78545313 Hello, I am having the same issue and already reached out to Yahoo via facebook messenger with no response
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Stephanie (@stranger_folk) reportedI have never been so stressed as when, by some miraculous glitch, instead of pausing my music - clicking the middle button on my headphones made the Facebook messenger notification sound...
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Clinton Greenway (@GreenwayClinton) reported@github EVERYTHING AND MY HOUSE IS SOMEHOW RIGGED TO VIDEO RECORD ME DOING EVERYTHING USING A.R I THINK!!!!!!!!! IF YOU OR SOMEONE YOU KNOW CAN HELP ME PLEASE MESSAGE ME ON FACEBOOK MESSENGER GLENN GREENWAY AND MY PICTURE IS MY HEAD in a boat
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Rosalynd Symes (@RosalyndSymes) reported@nxcare I need help amending a booking, have tried contacting with you online via fb messenger and by phone. Now trying twitter
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Heather Gold (@heathr) reportedYou've sent me a customer service phone number that doesn't work @AerLingus (885) 567 8224 and I'm unable to get a person, not a bot , to answer your DMs or chat on your website (frankly I'm surprised your co would use FB messenger for customer support given it's track record)
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Sadiq Karantina (@SadiqKarantina) reported@UBAGroup I have issue with Airtel Bill payment To smfp0500 the money debited from my account but the money didn't reflect, kindly assist 2231550819 thanks dm me on Facebook messenger
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Oli🌸 (@0wen0924) reported from Baguio City, CordilleraIs FB messenger down? It is logging out forcefully.