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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Facebook Messenger reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Facebook Messenger. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Facebook Messenger users through our website.
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Glitches (35%)
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App Crashing (28%)
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Messaging (25%)
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Connection (5%)
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Sign in (4%)
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Multimedia (1%)
Live Outage Map
The most recent Facebook Messenger outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Wissen |
App Crashing | |
| Wissen |
Glitches | |
| Wissen |
App Crashing | |
| Köln |
App Crashing | |
| Köln |
App Crashing | |
| Köln |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Facebook Messenger Issues Reports
Latest outage, problems and issue reports in social media:
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StEw
(@jrstew2016) reported
@TheSuperFrizzle I've made a couple sales out side of ebay like this. One was bc they were overseas and I don't do international shipping. Plus the sale saved me seller fees. The other one we went through fb messenger without issue. So ya never know. Not all people are trying to scam.
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Sonia Thorley
(@Pestontour2) reported
British Airways Customer Service is non existent . There is no live chat, the call centre IVR just says they are too busy and hangs up. They stated that I did not cancel in the 24hour period, I tried. They have communicated on FB messenger but no refund voucher only
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andrea🍓
(@_dreakins) reported
My mom messages me on WhatsApp and Facebook messenger as if she doesn’t have my number or I don’t have service that SHE pays for
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Lindsay-Bea Davis
(@lindsaybea) reported
@CullingSongs My mom got so mad at me for not answering those calls, but it should also be noted she made them on FB MESSENGER like anyone would use that phone service intentionally.
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IamTW
(@teewee101) reported
@talk2GLOBE What happened to my service request? You didn't reply to my messages in FB Messenger.
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Wendy
(@diablofemm) reported
@MountainArtwear hi having trouble contacting you re an order. This is my 4th attempt! Where do I send my query please? FB messenger and email get no responses.
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Heather Dahmer
(@dahmer_heather) reported
@WestJet I have been on hold for more than 2 hours to figure out changes to my flight. Your Facebook messenger app was no help - nor was the website you direct us to. The “call me back” function says to schedule a time for next Tuesday!! Would appreciate an update on ur call ctr
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Sarah A
(@ke7zum) reported
Wow, they broke facebook messenger. I can't really go in and out of browse mode to read the thing. this thing used to be 100 percent accessible, now it's kind of broken.
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Jake O'Brien
(@J_OB22) reported
@airtransat any advice on how to reach a customer service agent? No one at the airport, hours on hold via Facebook messenger and on the phone. This is an urgent booking matter I need settled now
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Lowell1981
(@LowLow52235848) reported
Thank you all for prayers, real quick update wife has been having issues last few days her white blood cell count dangerously low, red & platelet very low & other issues all point to infection the doc is trying to find,, if you use FB messenger search Lowell Lincycomb hit me up
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Steve Loethen
(@sloethen) reported
@Etsy I have bben try to get help for 4 days through fb messenger. No one is responding. 2 factor is not letting log in.
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Jake O'Brien
(@J_OB22) reported
@airtransat @airtransat any advice on how to reach a customer service agent? No one at the airport, hours on hold via Facebook messenger and phone line. This is an urgent booking matter
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Trickyc
(@Trickyc5) reported
@VOXI_Uk latest from voxi via Facebook messenger after ignoring me for 21 hours. "Sorry but we're not an instant messaging service". That's the first bit of truth I've had from voxi yet.
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Aishwarya Pathak
(@a_pathak5) reported
@walmarthelp is there any way to connect to customer service? I am unable to reach any associate via Call/FB messenger or the website. My order got sent to the incorrect Walmart location and I’m unable to move it. Need help!!
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Wes Derby
(@wesderby) reported
from
Mesa, Arizona
Interesting. So, FB Messenger has fixed the issue where hitting return on a BlueTooth keyboard didn’t send a message. Twitter still hasn’t fixed this for DM’s on the iOS app.
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Thee 5G Chip is Activated, Thanks Pfizer🍁
(@JJRothery) reported
As of this tweet I have phoned, emailed, sent information as requested via FB Messenger...and none of the above has gotten a response. So now you get the tweet thread. I'm pointing out a flaw in your customer service that really needs improving, @WestJet . This is the 2nd time.
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Xceed Driver Trainer
(@JRawal67) reported
Ok this is beyond a joke. Told average wait is 14 mins. Still on hold exactly 53mins 59sec and counting 'Thank you for holding the line' I have no choice you can't answer via twitter DM or Facebook messenger as advised by you WHY!! took my money fast enough #Help #wastingmytime
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mbachi kamwendo
(@Mbachichi) reported
@flyethiopian then on your Facebook messenger the agent just introduces themselves with on reply? #ethiopianairlines How are your 24 hours calculated? Because you are quick to cancel a reservation but can’t be asked to offer effective customer service? #youhavetodobetter
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oyversen (∞)
(@oyversen) reported
Frens, I write this in English because I want everyone I know to make it and unfortunately most of my norwegian IRL friends are not into crypto. But I really recommend checking out @AscentPad (my broskies, send me a PM om FB messenger need any help regarding crypto etc).
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Fun with Bots
(@KarenzBotz) reported
Facebook Messenger app, Woebot and Youper, are In fact, maintaining user privacy issues that two bots like me.” Originally
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Nerali
(@nerali_patel) reported
@AirFranceUS How can I get hold of you? I need help with a booking and can't get through by phone or FB messenger.
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Paco The Dog
(@GensanBoy) reported
Globe having trouble sending and receiving sms and calls. Good thing we have other means to communicate like sms. Viber. FB messenger to the rescue.
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Keira Brown
(@keirabrown14) reported
@ScottishPower I’ve been on hold for over an hour. I’ve been cut off twice before this. FB messenger offered help then palmed us off. No live chat response. This service is unbelievably poor.
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Ty Baker
(@THR33TsMom) reported
@Equifax can you check your FB DM please?! You have my name wrong on my online profile and I cannot edit your error but it is not a report issue so there is no dispute that will fix it. Administrative error. Please check FB Messenger. Thx!!!
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Peter Houston
(@PeterHouston8) reported
@HiveHomeUK 2 days ago I sent a complete history of my long running saga of camera problems on facebook messenger to Daniel W at Hive as instructed by him. Once again I have heard nothing. Is there a better method of contacting so that I can send the complete history once again
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Sierra
(@sierrashark) reported
matrix and xmpp are piles of hot garbage whatsapp/facebook messenger is facebook any social media DM service sucks *** tbh snapchat? hate it i guess line exists but that's not really a thing in north america
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Jesse Jerdeck the halls! 🎄
(@JesseJerdak) reported
I don’t always drink, but when I do? I sloppily issue words of encouragement to the people important to me on Facebook messenger like a big sappy sap.
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Kate Hamilton
(@katiemilton) reported
Hey @Bingo_loco, we’re trying to change time and venue as requested by your email yesterday, but we’re having issues using the vouchers. We have reached out via email and Facebook messenger but haven’t heard back. Can you help?
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Trickyc
(@Trickyc5) reported
@VOXI_UK latest from voxi via Facebook messenger after ignoring me for 21 hours. "Sorry but we're not an instant messaging service". That's the first not of truth I've had from voxi yet.
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Rich Preston
(@RichPreston) reported
Some people had questions when I posted about this previously, especially off the back of stories highlighting issues around women's safety, so just to be clear: - I posted a message on our local FB group - We communicated through FB messenger. No phone numbers were swapped