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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.
Problems in the last 24 hours
The graph below depicts the number of Facebook Messenger reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Facebook Messenger. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Facebook Messenger users through our website.
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Glitches (41%)
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Messaging (33%)
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App Crashing (17%)
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Connection (5%)
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Sign in (3%)
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Multimedia (1%)
Live Outage Map
The most recent Facebook Messenger outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Messaging | ||
| Glitches | ||
| Glitches | ||
| Glitches | ||
| Glitches | ||
| Glitches |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Facebook Messenger Issues Reports
Latest outage, problems and issue reports in social media:
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Conal Kelly
(@conalk45) reported
@Sofology I have contacted you by email, Facebook messenger and phone. No one replies or the wait time is so long you cannot possibly stay on hold for hours. In-store cannot help arrange delivery and my online account has an ‘error’. I need to arrange delivery. Please help!!!
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Leif Rask
(@rask_leif) reported
@DocumentingBTC You can also do this with PayPal, OSKO, direct bank deposit, Google wallet, Facebook Messenger, Venmo, Azimo, Snapcash and soon iMessage and likely ApplePay. The problem with Bitcoin is its volatility, lack of economic foundation, lack of fiat ccy relative stability,…….
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Saeed Shaikh
(@Saeedgsk) reported
@KElectricPk It has been 7 hours without Electricity, Very very Shameful performance from #KEthe most #Incompetent dept of Pakistan...! Disgusting! Service team making fool to all these guys, Make them accountable! Extremely poor response from 118, FB Messenger n KE app, All Blind not guide
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Emily Wong
(@emilywwong) reported
@FlySwoop Hi Swoop. I've tried reaching out through Customer Service by email, through the Chatbot to speak to a human through the website and Facebook Messenger. I have been on hold for over 2 hours now and hope to still be in the queue.
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Ellahjay
(@LAJust1ce) reported
I have cleared 300+ chats today and I don't feel like I've put a dent in it :o all from Jan 2021-beginning of using fb messenger. Just deleting and leaving inactive ones. I was getting 30-50/day on fb related to animal crossing help so this may take a while longer than I expected
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Emsandthedogs
(@emsandthedogs) reported
Unfortunately there was a problem with my #sainsburys shop today and I decided to contact them via Facebook messenger @sainsburys as suggested on the website. They can’t help. #disappointed #badcustomerservice
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Saeed Shaikh
(@Saeedgsk) reported
@KElectricPk It has been 7 hours without Electricity, Very very Shameful performance from #KE the most #Incompetent dept of Pakistan...! Disgusting! Service team making fool to all these guys, Make them accountable! Extremely poor response from 118, FB Messenger n KE app, All Blind not guide
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Deanna Rushton
(@deannarushton) reported
So today I found out that someone was using my property that I’m renting out to try and scam people over @Facebook messenger. I have tried to report this several times to Facebook but have been told that this doesn’t violate their community code? Just trying to help other people!
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Saeed Shaikh
(@Saeedgsk) reported
@KElectricPk It has been 7 hours without Electricity, Very very Shameful performance from #KEthe most #Incompetent dept of Pakistan...! Disgusting! Service team making fool to all these guys, Make them accountable! Extremely poor response from 118, FB Messenger n KE app, All Blind not guide
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Nicole Markisohn
(@nic01e_marie) reported
@rissrants @summersalt Yes, I had much better luck reaching out via Facebook messenger. They were able to resolve my issue in just a couple of minutes
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Shivona
(@shivona_25) reported
@PedrosChicken Had the worst experience at your Whitehouse store! I have inst DM'd and FB messenger you. I hope to hear a response. The customer service was unacceptable.
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Terry Shea
(@tshea) reported
@Genworth Messaged via Facebook Messenger 5/6. Reply: 6/16. You're "looking into" my issue. Followed by, "We understand your frustration and care about how you feel about the Company..." As of today, 6/25 -- silence. Nice work. (fyi: no need for initial cap in "company")
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Jack Wuthering
(@Jack_Wuthering) reported
And it doesn’t help that FB Messenger keeps putting them RIGHT at the top left, like a big blinking “SAY HELLO NOW” button, whenever they are online.
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Bernie Wilson
(@berniewilson) reported
@SamNeher24 BRO!!! Now if we can only get a pic with Luigi I think that'll solve all problems, both domestically and internationally. Then again, we can't even get a damn Facebook Messenger chat with him.
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Carl Newing
(@CarlNewing) reported
@SportsDirect_CS Order processed to send to Spain on 14/6 with expected delivery of 19/6. Package not dispatched to courier company until 17/6 and still waiting to receive. Sent multiple messages via Facebook messenger but also a very slow service. #slowservice
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Fun with Bots
(@KarenzBotz) reported
Talking with a Facebook Messenger app, Woebot and the help people, but in control in accordance with a lack of companion
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sandygilles
(@sandygilles) reported
@GlobeTelecomPH __ hello, may i request a customer service rep to contact me via facebook messenger? I have a postpaid account with Globe TEL Manila, that needs adjusting. I am in Australia.
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Briony Sheather
(@brionyjayne) reported
@Uber_Support @uber via Facebook messenger and email have been mishandling a complaint I made for a week and a half. Is there really no way to escalate the issue?
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Cambion Cabal
(@tweetofcambion) reported
@LiddallTraci @ContactEnergy Had same trouble until I contacted them through Facebook messenger
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Greg sheard
(@Gregsheard3) reported
@Studio7Thailand nobody monitoring your facebook messenger—poor service
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paul
(@knicknacknocks) reported
from
Toronto, Ontario
Is there a problem with @Facebook Messenger? Switching accounts take around 30 seconds now minimum, when usually it only takes around a second or two.
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Kayleigh Donaldson
(@Ceilidhann) reported
A general note to the world: Don't harass people over Facebook Messenger because you didn't like an article they wrote. Generally, don't do it full stop, but tracking down a locked Facebook page for the purposes of being a creep is an extra flavour of bullshit.
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Shapermint
(@shapermint) reported
That's odd, @MizzyAJC. Can you tell us what error you're getting? Can you try clearing your cache and cookies or try to open the link on a different browser? The link should direct you to our FB messenger.
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ᴮᴱjeanne⁷⟭⟬ | 🧈
(@jabalmes) reported
Is Facebook Messenger down????
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Greg sheard
(@Gregsheard3) reported
@Studio7Thailand you guys are only interested in promoting your business—but do not attend to customer complaints posted on your FB MESSENGER—2 days ago—poor service—we need to get proper Apple stores here to take care of their clients🤬🤬🤬
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gareth
(@gaza1121) reported
@purebroadband are you experiencing issues with Facebook messenger rn? Tried contacting you twice and just says nope. Says you can't receive messages
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Steven M. Hughes
(@KnowMoneySteve) reported
She also called her brother via Facebook messenger to offer us a way to flip our money if we were down. Anyway. We finally got the Allstar, including another waffle to go along with the 4 Lil D made for us.
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Pooball Uber alles 🇩🇪
(@pooball) reported
Any forensic cloud examiners have g problems with Facebook messenger downloads? Not a 2FA issue.
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OC
(@carlbutwitak) reported
@Jake4RmStateFrm For the record I messaged you on Facebook messenger to offer to help but I think you blocked me after I said I didn’t want to ******** one night … but still willing to help
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michidander in michigan
(@yourmandaniel) reported
from
Paradise, Nevada
My mom is now sending me tweets via fb messenger,,, send help