Facebook Messenger

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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.

Problems in the last 24 hours

The graph below depicts the number of Facebook Messenger reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Facebook Messenger Outage Chart 11/17/2025 23:30

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Most Reported Problems

The following are the most recent problems reported by Facebook Messenger users through our website.

  1. Messaging (53%)

    Messaging (53%)

  2. Glitches (13%)

    Glitches (13%)

  3. Connection (11%)

    Connection (11%)

  4. App Crashing (10%)

    App Crashing (10%)

  5. Sign in (6%)

    Sign in (6%)

  6. Multimedia (4%)

    Multimedia (4%)

Live Outage Map

The most recent Facebook Messenger outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesPlantation Messaging
United StatesSebastian Messaging
CanadaSurrey Messaging
GermanyWissen Glitches
CanadaToronto Messaging
FranceThionville Messaging
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

  • Richard_Parker Richard Parker (@Richard_Parker) reported from Doncaster, England

    Awful customer service from @Uber_Support. Haven’t had any form of response on here or Facebook Messenger in about a week after messaging.

  • deuceohsixx Mister Jones (@deuceohsixx) reported from Seattle, Washington

    So much purple in @Facebook Messenger redesign? I swear the geeks at these tech companies be fixing stuff that is not broken.

  • dermdaly Dermot Daly (@dermdaly) reported from Dublin City, Leinster

    Big outage? Facebook, Instagram, Whatsapp, FB Messenger all down in Ireland right now. All FB prooerties. Wonder what the problem is

  • KesterUchenna Kester uchenna (@KesterUchenna) reported from Ikeja, Lagos State

    @gtbank_help good day, i made a complaint on the 7-10-2020 via your Facebook Messenger help desk, that 2000 naira was deducted from my account for the purchase of Airtel credit without receiving the value, up till now no reversal, please assist.

  • Johnmhunt John M Hunt (@Johnmhunt) reported from Oxgangs, Scotland

    @19870830N @ArgosHelpers Email, Facebook messenger and Twitter all say they can help but get nowhere. We’ve had to buy a new iron in the meantime so now have one from Argos that hardly works and the good one.

  • bcsnackbar Blue Caribou Snack Bar (@bcsnackbar) reported from Manchester, England

    @Donkomaniac I just googled Facebook Business Chat Help and found it. They were pretty helpful over Facebook messenger.

  • wood_paneling suffering (@wood_paneling) reported from Murraysville, North Carolina

    Help! I was nice to a man and now he won't stop calling me on Facebook messenger!

  • AkshayAnupam512 Akshay Anupam🎤🇮🇳🙏💖🎸💥 (@AkshayAnupam512) reported from Rasūlpur, State of Bihār

    @SonuSood Can u help me, I told u all my problems in FB Messenger, but u ignored it. I m a singer & going through very bad circumstances due to lockdown. It has become difficult to live up to the livelihood of the family, pls help me- 7654065455

  • volley_design Volley Design (@volley_design) reported from Trowbridge, England

    1/2 Help please - is there a video messaging app (similar to Facebook messenger) where you can call multiple people at the same time but also have captions on picking up what people are saying? My mum is hard of hearing and finds it difficult to pick up everything that is being

  • PaulaOCal Paula O’Callaghan (@PaulaOCal) reported from Garrane, Munster

    @SkyIreland to customer service is absolutely shameful, I’m on hold through FB messenger since 9.30 this morning ..

  • Jas733N Jass (@Jas733N) reported from Berlin, Land Berlin

    So a bit less than a week after I exposed him on ig, I got a formal notice sent to me via Facebook messenger from his lawyer saying what I said about him was fake and I have to take down the post because it was ruining his image.

  • glrnestelaaaa Tet (@glrnestelaaaa) reported from Surigao City, Caraga

    New normal amazing thing happened today, my mom managed to auscultate a patient (with the help of the patient’s SO) thru Facebook messenger.

  • martinrogers92 Martin Rogers ⭐️ (@martinrogers92) reported from Pembroke Dock, Wales

    @ASOS_HeretoHelp does anyone monitor the Facebook messenger often. I have a issue that I needed resolving. Replied to me at 6am this morning, I replied and still ain’t heard back. 😡

  • cal_gif cal? (@cal_gif) reported from San Marcos, Texas

    there’s guys in my DMs begging to fly me out to NYC but I turn them all down just for a guy who does the thumbs up react to my selfies over Facebook messenger

  • nobi Nobi Hayashi 林信行 (@nobi) reported from Shinagawa-ku, Tokyo Prefecture

    @YukariP I believe it’s not just the problem of @Facebook messenger but also about commenting on Facebook is another mess. I have to open a Text Editor and write the full text there, then copy and paste; otherwise my posted comment will be more unpredictable than Schrödinger’s cat😱😡

  • alexbloor Bloor (@alexbloor) reported from Bracknell, England

    @neil_neilzone Is this even a common vector? Or is this an imaginary problem? How many terror attacks / ********** catches have turned out that the users were running PGP over Facebook messenger? Suspect answer is none.

  • ElTel81 Tel W (@ElTel81) reported

    @PureGym no answer about the errors around me membership still through three attempts on FB messenger. This is farcical

  • RodinRealLife Rodney Arnold 🤘😎 (@RodinRealLife) reported from Windsor, Colorado

    @Tigerfan256 I deleted down to 197 people from 277 in a month. Posted today that if they want my phone number or email they can message me through Facebook Messenger. Will see how many actually ask for it. If it's zero that won't bother me in the least. I'm deleting it on 1 October.

  • jhamby Jake Hamby (@jhamby) reported from Los Angeles, California

    Remember when Facebook Messenger added "chat heads" that would appear over whatever app you were running (on Android only)? That feature uses a "draw over" permission that could also be used by malware to spoof login dialog boxes and steal user credentials by asking for them.

  • ChristyNicoleR Nicole Christy (@ChristyNicoleR) reported from Ottawa, Ontario

    Just had the best customer service by @DAVIDsTEA using their FB messenger automated #AI system. 🙌 It was super easy, I was able to talk to a human (I think 🤔) when I needed to & they resolved my issue. I don’t often do reviews, but gotta give kudos where it is due.

  • RashidM61103783 Rashid Mahmood (@RashidM61103783) reported from Sargodha, Punjab Province

    @jazzpk I already had persuaded this issue 3 or 4 years ago, having conversation with jazz via FB messenger.. The representative of Jazz called me and he was briefly told about the issue.. neither he visited the location nor he rectified the issue. How do you loudly claim to be No. 1?

  • AMredd Redd 👑 (@AMredd) reported from Bacolod City, Western Visayas

    @Facebook messenger please bring back the group chat tagging of people. Its a must! My ghaaaad! Don’t change something that is not broken instead update only to be better than it is.

  • Karl_Banner Karl B 🎙 (@Karl_Banner) reported from Warminster, England

    Anybody have a problem with FB messenger on iPhone ? Sometimes I get a messenger pop up but when I open it it’s disappeared and have to ask the sender to send it again ? Weird !!

  • waynus01 WayneSE18 (@waynus01) reported from London, England

    @sainsburys Hi, still no response from my Facebook messenger on Tuesday (29/9/20) (which was told not to chase) about 2 bottles of wine not delivered resulting in 25% discount not being applied.. Please help and I am chasing!

  • BarberRjc RJC Barber (@BarberRjc) reported

    @ASOS I have tried to contact you over Facebook messenger and your chat function but no reply for days. Can someone help

  • LuizBiancovilli Luiz B. (@LuizBiancovilli) reported from Rio de Janeiro, Rio de Janeiro

    Hi @Uber_Support @Uber how long to solve my problem. U guys deactivated my account and asked my last 3 trips from and to where? Sorry I don’t remember even what I ate yesterday. Unbelievable. 😡🥵🤯🤬 I already sent email no response and no more help on Facebook messenger

  • PaulaOCal Paula O’Callaghan (@PaulaOCal) reported from Garrane, Munster

    @SkyIreland your customer service is absolutely shameful, I’m on hold through FB messenger since 9.30 this morning ..

  • carol_neave CarolNeave (@carol_neave) reported from Littleton and Harestock, England

    @SF_England He doesn’t have Twitter but will get him to do Facebook messenger and call again but they never really help

  • 61juppy Iris Jupp (@61juppy) reported from Rugby, England

    Argos help lines are useless. Issue place an order get no confirmation so no order number. Try get help Twitter fb messenger and phone all want a flipping order number I didn’t get. Yet the money has gone off my card.

  • Jazzybolton39 Janice elisa bolton (@Jazzybolton39) reported from Leeds, England

    @VirginHolidays hi I need to cancel a holiday, it’s complicated and I need to speak privately. No help on Facebook messenger, no help by phone. How do I speak to someone