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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Facebook Messenger reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Facebook Messenger. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Facebook Messenger users through our website.
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Glitches (40%)
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Messaging (31%)
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App Crashing (20%)
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Connection (4%)
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Sign in (4%)
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Multimedia (1%)
Live Outage Map
The most recent Facebook Messenger outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Wissen |
App Crashing | |
| Wissen |
App Crashing | |
| Wissen |
Glitches | |
 Ashburn |
Sign in | |
 Vernon |
Messaging | |
| Wissen |
App Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Facebook Messenger Issues Reports
Latest outage, problems and issue reports in social media:
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Jens
(@HaroldTheStump) reported
@suunto Just bought a Suunto 7. So far I've run into one strange issue. Facebook messenger notifications don't seem to follow my requested vibration type. I've chosen double, but for some reason messenger notifications only vibrate once.
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Gill
(@AnandaWoW) reported
@KyrelDK @Hermesparcels Sadly not. They used to have really good phone customer service & FB Messenger where they helped me a lot when I used them for work ... but now there is no way at all to contact them from their website. All 'contact' links go to the faq or a bot chat.
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Just Someone
(@NeverAPriority_) reported
@unionbankph Do something about my issue! You guys deducted 6k from my account yesterday morning even though my transaction was not processed! I already emailed you, I even sent a dm here and on your fb messenger account but still no response!!!
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Honourable Analyst
(@SirMicpet) reported
I am abandoning my Facebook Messenger till the end of the first week in January. Billing ti feh pa mi…Emi gaan need help
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Michael Belkas
(@MikeBelkas) reported
@Uber Please provide a means of contacting a senior member of your support team. I’ve spent more than two weeks trying to resolve a problem, over the phone, through the app, and using Facebook messenger. There is no way to escalate.
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Roadmap2Retire
(@Roadmap2Retire) reported
Is there any data on $FB usage changes after the Oct 4th outage? Anecdotally, Ive heard of 3-4 different groups of ppl completely abandoning their FB messenger, whatsapp groups and never looked back
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Lucy Goldsmith 🇪🇺 💙
(@wvhtlucy) reported
from
Knutsford, England
Any #commshero offer advice ref Facebook messenger auto response suddenly not working despite all options activated…! It was working earlier today…
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Sarah Evans
(@SarahEv16102016) reported
@lookfantastic still not resolved my issue from 10 days ago! Parcel apparently delivered by courier but no sign of it.Spent 10 days going back & forth with LF on twitter/FB messenger/their in app msngr & no further forward. For this reason I will NEVER EVER order from them again
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Karen Barkley
(@KarenBa42531687) reported
@codeofvets I contacted website month ago. Replied back Dec1st >photo/DD214/Sub cert/unemploy info/bills/needs/detailed info. Keeps telling me it's Q'ued/are you receiving? Too many screenshots/what? Phone is now off. We're desperate. I can send on Facebook messenger? Please help us.
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Chris Myers 💻🧪📊🧬☕
(@bayouphysicist) reported
@jordanbpeterson @Microsoft Having same problem with Facebook messenger...can't sign into laptop. Every time I try it logs me out of my phone. Ugh
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Gill
(@AnandaWoW) reported
@KyrelDK Sadly not. They used to have really good phone customer service and also FB Messenger where they helped me when I used them for work ... but now there is no way at all to contact them from their website. All 'contact' links go to the faq or a bot chat.
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MGK
(@LifeIsMagick) reported
@cappex your website is restricting my son from creating an account because it flagged his name as an explicit word?? Your Facebook Messenger account is not responding. Please DM me and help him set up an account.
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David Poet
(@DavidPoet5) reported
@Wendys Your company's customer service is terrible Sent messages through Facebook messenger and know reply
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Fun with Bots
(@KarenzBotz) reported
Everything is also work with patients suffering from Facebook Messenger app, Woebot Labs (2018), the service to mimic human
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Charine Reynolds
(@CharineReynolds) reported
@HouseofHelpers I have been emailing everyday since Sunday and sent a message on Facebook messenger regarding a Christmas order that has been lost by Hermes no one has responded yet you have taken my payment I paid next day delivery- this is not good enough a shambles of service
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Nighat
(@Nighat98117490) reported
@ted_baker Order 139967059 can you please tell me when my order will be delivered? I ordered on the 14th of December.Hasn't moved from the Hermes tracking for 3 days now. You guys don't reply to emails,don't answer calls,no replies on fb messenger. Excellent Customer service!!
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Naila Tariq
(@Natariq) reported
@AirCanada have been trying to contact Air Canada for past few days to get some information. Have tried calling, sending messages via Twitter and FB messenger but no response and help at all!!! What do I have to do to get some answers??!!
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BB
(@bbrehmer3) reported
@HybridGrading I’ve sent four emails to that address over the last week after getting an auto reply on FB messenger. No replies anywhere. Can someone help?
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shaswata banerjee
(@shaswatabanerj7) reported
@Budget Today only budget rectified the bill (maybe after sending 20 emails with evidence),I took road side and SLI, but you charged for Toll service which I didn't take/accept. The first car was defective & it was not safe to drive on freeways. I replied everything in Facebook messenger
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Rafael C. Chapman, MPA
(@rcchapman) reported
@airfrance I have tried to talk to someone since Tuesday and no one is willing to help me out. I have answered your DM, sent emails, FB messenger messages…and no responses for over 72 hours. I need to cancel a flight that is happening in 6 days.
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Ian Rees
(@LordNoelie) reported
@AxAthailand How do you contact Axa Thailand. I have sent 6 emails and no replies. I have dialled the hotline and pressed 9 for English and it is not English and I have tried fb messenger on their customer service page and no reply
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Corinne Gonzalez
(@CGRETeam) reported
@SpiritAirlines @QSickbot You don't want to help! You didn't respond on FB messenger, email, phone call on hold over 2 hours. You have a reputation, and it's not good. Making more travelers aware of your practices!
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Cher Lynn
(@CherBearTweet) reported
I’ve hit my limit on drunk dials/messages from guys on Instagram/Facebook messenger for 2021. Happy to help if you need a sponsor & are serious about needing to make changes. In the meantime, don’t use the topic of sobriety as a ruse to try to get laid. I’m all set. I’m good.
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kaci
(@gf2luke) reported
a random man just called me on facebook messenger help
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jimmy hsu (🎅🏻,🎅🏻) (😈,😇)
(@202accepted) reported
FB messenger is entirely broken for me lmao 1-2 min convo overheated my iphone and drained 25% battery, and web messenger is broken entirely (no messages load overnight) if you chat with me there, pls start using twitter
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Naughty Bottom 🔞🚳 (Support Loana Ranheta)
(@SpecsBottomz) reported
@LastSaveFile I tried to get help but others but nobody will let me and I tried too hard by other social media like Instagram and even Facebook messenger
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Karthik Venkataraman
(@kvenkat1680) reported
@easyJet need help with my itinerary. The return flight was cancelled. So I cancelled the entire trip for refund. However the easyJet app still shows onward journey as active. I provided all information to your agent Nadine on FB messenger. 1/n
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Emma Contardi
(@contardi_emma) reported
@TempleSpa I contacted you through Facebook messenger but have had no response. Number 21 on my advent calendar was empty… is this a common issue or just a problem with mine? Please could you contact me? Thanks
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Nighat
(@Nighat98117490) reported
@DarrenKnights @ted_baker They never answer! Even if you're on hold for 60 minutes they won't. They don't reply to emails, fb messenger nothing. For the prices they charge its appalling service!
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Fun with Bots
(@KarenzBotz) reported
What Should We Go from Facebook Messenger app, Woebot and dogs’ isn’t exactly a valuable service to choose between life and