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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.
Problems in the last 24 hours
The graph below depicts the number of Facebook Messenger reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Facebook Messenger. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Facebook Messenger users through our website.
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Messaging (55%)
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Glitches (13%)
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App Crashing (10%)
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Connection (10%)
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Sign in (6%)
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Multimedia (4%)
Live Outage Map
The most recent Facebook Messenger outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Messaging | ||
| Messaging | ||
| Messaging | ||
| Messaging | ||
| Glitches | ||
| Messaging |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Facebook Messenger Issues Reports
Latest outage, problems and issue reports in social media:
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H.☈. 🌷🇨🇦
(@rougesky) reported
@barcarstar Gave up at 4 hours and eventually turned to Facebook Messenger to get a hold of them. They got back to me a couple days later and fixed my issue.
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Dialog Axiata
(@dialoglk) reported
@the_dempaa Hi, We would humbly request to inbox the connection details along with the error message you receive when checking data usage through the portal to check and assist further. Please note once connected via WhatsApp or FB Messenger, please type * agent * and wait for a (1/2)
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Madam Georgina TV
(@MadamGeorginaTV) reported
@enjoyGLOBE Hello @enjoyGLOBE I dont feel Im enjoying your service now. My ordeals were not taken cared in fb messenger. this is frustrating!!!
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Taylor
(@tellr94) reported
Somebody help I got a new phone and accidentally accepted the “new chat feature” on Instagram and it’s terrible, I don’t want Facebook messenger, how do I make it go away
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BracefaceNy🧝🏽♀️
(@favtxgur) reported
I deadass just went down memory lane on Facebook messenger 😭😭 idk how my mama ain’t see nun of the **** I did in middle school
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Blackcatnh40
(@blackcatnh40) reported
@SearsHomeExpert 7/16. During this month of cancelled and rescheduled BS, I tried many other ways to speak with someone who could help. on 6/30 I sent a FB Messenger explaining the issue, which as of today hasn't been viewed or responded to. I messaged them via Twitter a few
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Janice Dawe 🛶
(@janice_dawe) reported
Hey @WestJet you changed my Mom’s flight and to resolve it you gave her a number that doesn’t work. Not in service. And we don’t have Facebook messenger. This is the number - 1-866-720-0088 help!
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Madam Georgina TV
(@MadamGeorginaTV) reported
@enjoyGLOBE @enjoyGLOBE I dont feel Im enjoying your service now. My ordeals were not taken cared in fb messenger. this is frustrating!
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Tiffany Meekins
(@tip_mg) reported
@Facebook PLEASE HELP I have been locked out of my account for two weeks due to a hacker! I really need access to fb messenger !!!!! I haven’t heard from your team in almost two weeks! Is there a call center ?
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Shelley
(@shelleyeasby) reported
@thedogfoodapp Wish you would@check your app chat, FB page, FB messenger, instagram and Twitter. You are unreachable and no one responds to your customers. Shocking service!!!
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H.☈. 🌷🇨🇦
(@rougesky) reported
@PhilDWeather @WestJet I had to use social media (Facebook messenger) to reach out to them after waiting on the phone for over 4 hours. It still took a few days for them to get back to me but eventually my issue was resolved
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hiwa.barznjy
(@HiwaBazrnjy) reported
@Facebook Messenger has a serious bug on @Android, it automatically calls my friends while my phone is locked. A friend of mine reported the same issue this week!!
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tails.com
(@tailsdogfood) reported
@CarebearZombie Oh no, we're sorry to hear you've had trouble with your order. Please reach out to our Customer Team via email or Facebook messenger so that we can help. We don't want Charlie to be without his tasty food!
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Ajay Mishra
(@ajay87arena) reported
@IqooInd am facing some issue which I addressed on facebook messenger support but I didn't hear back so far. My internet automatically disconnect and connect after some time. I've to use airplane mode forcefully. Please do the needful at the earliest. Regards Ajay
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Irene W
(@IreneWi70533792) reported
@LindyLindop @sainsburys Same here, I contacted Sainsbury's via Facebook messenger, apparently it's a tech issue, not good enough is it?
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Matthew
(@acadianrunner) reported
@montanaman842 @atrupar Public posts? No. It's a media outlet. If they demanded removal, it could be an issue. If private Facebook messenger, and no warrant , it would definitely be a problem. Fox and crew are so excited to find smoking guns they often don't realize there is no smoke and no gun
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Rochelle
(@Roch1802) reported
@Metro_Fibre I don't have a ticket number as I was put on hold for 15 minutes by your call centre yesterday, so i put the phone down. I have sent my details via Facebook Messenger. Why cannot you give us a general update, as this is affecting everyone in the Jhb South area.
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Madam Georgina TV
(@MadamGeorginaTV) reported
@enjoyGLOBE Hello @enjoyGLOBE I dont feel Im enjoying your service now. My ordeals were not taken cared in fb messenger. this is frustrating!
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Jamie Barnes
(@JamieBa11837462) reported
@NianticHelp I'm trying to communicate with friends to join a raid via Facebook messenger, but Pokemon Go keeps closing the chat bubble. Makes it really difficult and annoying to set up remote raids. Any chance you could fix this please?
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Charlie Derrick
(@BobbyDerrick) reported
@LondonMarathon who can I contact to help me with registration? No reply from your fb messenger
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DEANDRA SPINNER
(@DEANDRASPINNER) reported
Yo @coles is pissing me off. I’m missing items from my delivery I paid for & I cannot get in touch w fkn ANYONE at this company. **** customer service. I’ve tried to call, text (they have a text option & NO ONE responded), tweeted them last night & FB messenger & heard NOTHING 🦗
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Dialog Axiata
(@dialoglk) reported
@nawasmnafly Hi, Please accept our sincere apologizes on the inconvenience caused! In order to check on the coverage issue further we would recommend to inbox (FB messenger or Whatsapp 0777678678) your connection details along with your location details in order to check on it (1/2)
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Abbie Reyes
(@abbiegailreyes) reported
@talk2GLOBE I've been trying to port my number for a month. I've already emailed the requirements, but I still haven't heard from you. Your Facebook Messenger customer service is useless.
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Judge
(@JudgeFactor) reported
@maynilad We haven't received our bill yet. I have tried contacting your Customer Service but your hotline 1626 doesn't work. Your Facebook Messenger also doesn't work!
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xefydeguzmanofficial
(@xefydeguzman) reported
Facebook messenger poll not working 🥺
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George
(@Georgi_xox) reported
@altontowers I have been trying to rebook some tickets that were cancelled due to lockdown (you still have the money), I have sent you messages by Facebook messenger and Twitter but I have not received a reply! Please can someone help me with this 😩
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Madam Georgina TV
(@MadamGeorginaTV) reported
@enjoyGLOBE Hello @enjoyGLOBE I dont feel Im enjoying your service now. My ordeals were not taken cared in fb messenger. this is frustrating!
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chata
(@chata43360468) reported
@flyvolaris Hey volaris I have been trying to get into contact with someone through every form of communication you offer: WhatsApp Facebook messenger and even Instagram and no one has been able to resolve my issue I need help and I cannot reach someone to help!
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Margaree
(@Margaree8) reported
@WestJet on hold for 4 hours on phone when call dropped on my land line - not my phone -- still waiting for a reply on facebook messenger since yesterday and waiting for a reply on twitter messages for over 2 hours - terrible service!
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the_apprentice*
(@trumpapprentic1) reported
@talk2GLOBE your customer service sucks I’ve been asking for a permanent disconnection but all I get is a BOT generic response. You Greenbelt 4 branch can’t help us, you can’t help us and FB messenger can’t help us