Facebook Messenger status: messaging issues and outage reports
Problems detected
Users are reporting problems related to: messaging, app crashing and connection.
Full Outage Map
Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.
Problems in the last 24 hours
The graph below depicts the number of Facebook Messenger reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
May 23: Problems at Facebook Messenger
Facebook Messenger is having issues since 01:30 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Facebook Messenger users through our website.
- Messaging (46%)
- App Crashing (25%)
- Connection (12%)
- Glitches (8%)
- Sign in (7%)
- Multimedia (2%)
Live Outage Map
The most recent Facebook Messenger outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Moncton
|
Messaging | 24 minutes ago |
 Valenciennes
|
Messaging | 1 day ago |
 Kassel
|
Messaging | 1 day ago |
|
Loudun
|
Connection | 2 days ago |
 Chicago
|
Messaging | 2 days ago |
 Warsaw
|
Messaging | 3 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Facebook Messenger Issues Reports
Latest outage, problems and issue reports in social media:
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JayH (@HJay03) reported@Metro_Fibre we have been down with no internet in Lonehill since last night with no one answering calls, support chat, WhatsApp and no actual feedback on FB Messenger. This is affecting a large area and we would@like to know when this will be resolved please. 2 tickets open
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Ronae Punongbayan (@axduniverse) reported@CebuPacificAir I have a pending refund request that I have been messaging you about for the past 4mos via FB Messenger and email,but until now no update yet! YOUR ATTENTION & HELP, PLS!!!
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Falseflagwars (@DickChenidid911) reported@PLAYairlines I filled out a stop over form a week ago - no response. I reached out to your Facebook messenger customer service and it's a joke. Kept asking for info I already provided and then a day later says hello... Can I please get some assistance? My case number is 189409
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Matty (@mattyd2009) reported.@askparamount I am at my wits end! I have not been able to access P+ for over a month. ALL browsers and app says I have adblocking software. I do NOT! FB messenger has ignored me for a week! PLEASE HELP!
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Jurassic Fibre (@jurassicfibre) reportedWe're experiencing a few issues with our phone lines this morning. Facebook Messenger and emails are still available for customers and we hope to be back up and running very soon.
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devin😍💙👑🐯 (@SJ_ELF25) reported@unionbankph Please help. My online app got deactivated and the contact number, fb messenger and email doesn't work. Who do I reach out too?
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saket sharivastava (@saketverma29) reported@flomattressin @flomattresscare Ordered 72x66x8 mattress, got 72x66x7 but charged full price. Sent videos/photos as asked via FB Messenger—now ignoring me. Demand replacement! Worst service. #FloMattress #ConsumerComplaint
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Sona Hasegawa (@HasegawaSona) reported[ >gets e-mail from the old insurance asking for a tenner >refuses to elaborate on how >tries to do so, cannot figure out how >tries to send message asking for help >either Facebook Messenger or a chatbot are the only options This world is useless I stg- ]
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Clinton Greenway (@GreenwayClinton) reportedEVERYTHING AND MY HOUSE IS SOMEHOW RIGGED TO VIDEO RECORD ME DOING EVERYTHING USING A.R I THINK!!!!!!!!! IF YOU OR SOMEONE YOU KNOW CAN HELP ME PLEASE MESSAGE ME ON FACEBOOK MESSENGER GLENN GREENWAY AND MY PICTURE IS MY HEAD IN A BOAT.... THE OTHER ACCOUNTS ARE HACKED...
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Monte Warden (@MonteWarden1) reported@Meta @facebook @finkd I've been on FB Messenger to resolve an ad issue for SIX HOURS STRAIGHT today! My current ad - my 202nd ad - has generated ZERO RESPONSES and your bot-land can't explain why, I've been bounced around 5 times to different dpts. Ridiculous. Plz send help.
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U Mobile (@umobile) reported@AyieHedzry @AyieHedzry, you may try to redeem the Ultra Hotspot 5G at MyUMobile app, on 'Add-Ons' tab. Do PM us with your phone number and screenshot of the error message at Facebook Messenger or Instagram if the issue still persists. As we're unable to DM you. Thank you
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DTE_Energy (@DTE_Energy) reported@Unknown80083 We know this is a disruption to your day, and we’d like to help. Please send us a private message using Facebook Messenger so we can look into this for you.
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Faerybhee (@faerybhee) reportedFacebook Messenger, Whatsapp, Viber, Instagram messages, Twitter, Telegram, texts, and if it calls for desperate actions, a phone call. When one friend would not even reply or communicate that poses a problem. There were times we had to go to their places to check on them.
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Junior Agba (@ToroMatti) reported@SassieEve @__shoni I have 3 Leo’s one on WhatsApp, Facebook messenger and Instagram message too WhatsApp is currently not working but messenger and Instagram message is working
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insatiablesahil (@sagg155) reported@Paytmcare @PAYTMCU12452943 It's been a week since I raised a query of excess deduction via fastag on one toll plaza twice in both going & return journey but no response has come from your end. I even tried reaching to customer care no and both via fb messenger but no help
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Justin (@ChanceyKnows) reported@facebook help! upgraded from iphone 11pro max to 17 pro max, in fb messenger all my chats are gone from 2024 til todays date. the new iphone shows encryption but my old messenger doesn't. i need the message history!!
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Christopher Wolford (@devgru1980mi) reported@UAPJames @HighPeaks77 I just went through my FB messenger msgs and we last talked July 1st of 2019 and mostly about experiencer related stuff and health issues I was experiencing during that time.
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DTE_Energy (@DTE_Energy) reported@Ghostcatlove We want to help as soon as possible. Please send us a private message using Facebook Messenger.
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Rose Abne (@iamroseyyhoney) reportedWhy does @CebuPacificAir has no customer service hotline???? 🤯😢 Fb messenger has no actual agent, too! 😤 badly needed to have them look into 2 pending payments for same booking txn (sobrang loading kasi ng website) - baka ma-go both naku patay!!!
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♡ Katie ♡ (@ktiewllr) reported@ilmakiage @ArsenalWFC Please can you respond to my DM I have not received my order it's been delivered elsewhere and I cannot get in contact with anyone to resolve this issue Noone is replying to me via email or facebook messenger
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Julsie (@JulsieJane) reportedMTN is the most useless company on the face of the planet. No help. Billing incorrect. They don’t answer their FB messenger! They expect you to call from all over the world to get help and you sit for hours on the line. USELESS, USELESS, USELESS
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Amy Harwood (@amyharwood5) reported@HalfMoonJamaica I have tried to contact you via the contact page on your website (which is not working), an email address found on FB, FB messenger and Instagram DM. No replies. A poor show from Jamaica's highway rated resort and @Forbes travel guide winner. Please help! 🤞
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Becki_withgoodhair (@Rebecca22045346) reported@hibry06 Wouldn’t suggest it I placed an order 2/13 tracking says never picked up and no one answers phones, emails or FB messenger and I really want my stuff instead of fighting to dispute chargers. My husband got me some at Christmas no issues and loved them so much. Very disappointed.
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Dale Woodson (@Tapxe) reportedIf FB Messenger isnt working right, do the following: Go to settings->apps->messenger and clear cache and clear data. Then try to reopen it, it'll ask you to login and it'll work.
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LukeCresha (@lukr3sh4_95) reported@RBT1216 @enjoyGLOBE Sheesh!...try to contact them directly sa Globe At Home FB Messenger or sa HELP section ng GlobeOne app...sana naman ma-restore na yan anytime soon...
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Raven (@Raven_Satanas) reported@Coles Already done all that via Facebook messenger only to be told, "Not our product, not our problem." Obviously very little regard for customer safety. I've messaged Pepsi Co directly.
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Habeeb Ganiyu (@HabeebGaniyu3) reported@JaizBankNG I contacted your customer care service via Facebook Messenger since Monday. No positive response till now and my money has neither reflect in my account or being refunded to the sender bank.
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Sherly Relevo (@leigh132920) reported@PLDT_Cares My INTERNET went out Thursday 6am while I’m working at home It was do hard to call your CSR OR TSR line to get assistance your FB messenger doesn’t help because it was only programmed reply I got my service my service back last night Sunday around 7pm then I received another sms
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AlanJ (@Alan_J) reported@BrannanCoady trying to sort out a parking issue with your useless staff. FB Messenger, Whatsapp & email & no help. I want to phone & pay and they're sending me links that don't work. what can you do. I've asked to speak to you a number of times but declined
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Kyle O'Connor (@KyleO83) reported@FlySwoop please provide a number to contact customer service. Facebook Messenger and Instagram is not an appropriate contact method.