Facebook Messenger status: messaging issues and outage reports
Problems detected
Users are reporting problems related to: messaging, app crashing and glitches.
Full Outage Map
Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.
Problems in the last 24 hours
The graph below depicts the number of Facebook Messenger reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
April 23: Problems at Facebook Messenger
Facebook Messenger is having issues since 07:50 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Facebook Messenger users through our website.
- Messaging (40%)
- App Crashing (26%)
- Glitches (14%)
- Connection (11%)
- Sign in (7%)
- Multimedia (2%)
- Video (1%)
Live Outage Map
The most recent Facebook Messenger outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Quezon City
|
Multimedia | 16 minutes ago |
 Fort Worth
|
Messaging | 8 hours ago |
 Tegucigalpa
|
Messaging | 13 hours ago |
 Dinas Powys
|
Sign in | 1 day ago |
|
London
|
App Crashing | 1 day ago |
|
Township of Evan
|
Connection | 1 day ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Facebook Messenger Issues Reports
Latest outage, problems and issue reports in social media:
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JetBlue (@JetBlue) reported@ColleenBailey We're sorry to hear you're having trouble sending your message. We suggest uninstalling and reinstalling the app or sending us a DM on Instagram or Facebook messenger.
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Phetami Ayuba (@PhetamiAyuba) reported@DStvNg @DStvNg worst Facebook customer service... I have been sending my complaints since 1 hour ago on Facebook messenger and they will reply one message and go off I will start again and another agent one reply one message go off again
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Paul Juson (@JusonPaul) reported@DFS Sent through on Fb messenger. guess what no response. I had to ring your customer service this morning and it appears NOTHING has been done to sort. Was meant to have friends over last night-CANCELLED meant to be going out this am-CANCELLED in case a sofa might turn up. LIVID!
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Oli🌸 (@0wen0924) reported from Baguio City, CordilleraIs FB messenger down? It is logging out forcefully.
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Jurassic Fibre (@jurassicfibre) reportedWe're experience a few issues with our phonelines this morning. Facebook Messenger and emails are still available for customers and we hope to be back up and running very soon.
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🐻💞TITI × NINI💞🐻💫R꩜VER💫🐻ペンミ両日 (@gompumpkussy) reported@mamoribaek anypass refreshes everytime you close the app, so the best way to do this is through FB messenger or any messaging service w a chat head that can be opened over other apps without disrupting the app. so you can ss and send the image via messenger
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Biggles (@biggslad_) reported@PureGym Hello @PureGym, I used your app to freeze my account but this months membership fee was still taken. I've asked for a refund with no success via Facebook messenger. Can someone please help?
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Maria Flikkema (@MariaFlikkema) reportedSent a DM through Twitter and also reached out through FB messenger. Rogers support helped me reset my password and I finally have access to my email. Still lot sure of what the underlying problem was, but suggest you try one of these methods to get support
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nmharp (@nmharp182) reported@factormeals What is going on???? So many missing meals. No customer service reply on the chat or phone or Facebook messenger or Twitter. @bbb_us #ScamAlert
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Darwin (@DarwinsFire35) reported@easyJetholidays @EpicLastSong You have Alex as I'm one of the other people to have this problem. And I've been on hold 20 minutes to be cut off and then nobody replies to the FB messenger. It's not great is it?
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Rose Abne (@iamroseyyhoney) reportedWhy does @CebuPacificAir has no customer service hotline???? 🤯😢 Fb messenger has no actual agent, too! 😤 badly needed to have them look into 2 pending payments for same booking txn (sobrang loading kasi ng website) - baka ma-go both naku patay!!!
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Raven (@Raven_Satanas) reported@Coles Already done all that via Facebook messenger only to be told, "Not our product, not our problem." Obviously very little regard for customer safety. I've messaged Pepsi Co directly.
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Ross Barker (@RossB1987) reported@British_Airways can you pls provide me with an email address for your ‘customer relations’ as people on the phone lines can’t help, people on your fb messenger can’t help, your online forms to submitted info to your customer relations doesn’t work. 9 weeks and still waiting……
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Rosalynd Symes (@RosalyndSymes) reported@nxcare I need help amending a booking, have tried contacting with you online via fb messenger and by phone. Now trying twitter
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Naren Jaiswal (@NarenJaiswal3) reported@SamsungIndia Sent you a DM.. I've escalated the issue via email, whatsapp, call center and also FB messenger.. i was supposed to get a call on thursday but haven't received a single call back till now.. @SamsungMobile @Samsung #notworthbeingaloyalcustomer #Samsung
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Faerybhee (@faerybhee) reportedFacebook Messenger, Whatsapp, Viber, Instagram messages, Twitter, Telegram, texts, and if it calls for desperate actions, a phone call. When one friend would not even reply or communicate that poses a problem. There were times we had to go to their places to check on them.
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Amy Harwood (@amyharwood5) reported@HalfMoonJamaica I have tried to contact you via the contact page on your website (which is not working), an email address found on FB, FB messenger and Instagram DM. No replies. A poor show from Jamaica's highway rated resort and @Forbes travel guide winner. Please help! 🤞
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LukeCresha (@lukr3sh4_95) reported@InsecurityPolic @enjoyGLOBE Shocks!...aside from Globe At Home FB Messenger, you may coordinate your connection concern on the GlobeOne app HELP...if you have a broadband postpaid service, search Alagang Globe Viber groups...then select your location on their list to join...
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MANISHA BISHT (@MANISHA48849128) reported@HDFCBank_Cares Service Manager Ajay who never even responds, i sent him 100 messages but he was jot even bother to reply back on FB messenger
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Rustie Shackleford (@the_wildotter) reportedI need my fb messenger shut down when im drinking
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insatiablesahil (@sagg155) reported@Paytmcare @PAYTMCU12452943 It's been a week since I raised a query of excess deduction via fastag on one toll plaza twice in both going & return journey but no response has come from your end. I even tried reaching to customer care no and both via fb messenger but no help
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Carsick Heaton (@CarsickH) reported@MSROPER10 @caviterginsoy It looks to me like Facebook messenger, or maybe just the iPhone messaging app. Either way it's a messaging service.
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Jim Safranek (@jimsafranek) reported@PaleoLaura I contacted the FOP admin Jason Robert Patton via fb messenger to find out what the problem is.
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Vishwanath Tiwari (@vishwanatht_412) reported@facebook @finkd Please look into the issue of Facebook messenger app. The bug is we are all not able to see the exact timing of message delivery and reading. Please resolve it ASAP.
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🤘🏻(Y2S)The Real™SHⒶDES 🕶 🎙🎭 (@therandomhero01) reportedAll i did was miss my sister i came all the way to America 🇺🇸 and she yells at me on the phone and threatened me in FB messenger, says terrible things about me, that's what i get for missing my sister then for a second time she turns her daughter against me.. no talking to either
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4Patriots (@4PatriotsLLC) reported@Clay28311788 Oh sorry Clay, you were saying you wanted a discount, I was gonna help you out. You can send us a private message on twitter or on in Facebook messenger
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MilanEire (@MilanEire2023) reported@SkyIreland can you get someone to contact me .. I have been going back & forth on FB messenger for hours now & all I want is my TV service can cancelled .... Joke of a service let me speak to someone
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Monte Warden (@MonteWarden1) reported@Meta @facebook @finkd I've been on FB Messenger to resolve an ad issue for SIX HOURS STRAIGHT today! My current ad - my 202nd ad - has generated ZERO RESPONSES and your bot-land can't explain why, I've been bounced around 5 times to different dpts. Ridiculous. Plz send help.
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Tony Abiri (@Tony_Abiri) reported@OPayNigeria Hello, Opay. It seems your service is deteriorating. You are also not responding on facebook messenger. I have two transactions on the 21st of February that is still pending. The transaction numbers are 230221026441870870 and 230221036392644493.
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Gra-ke⁷ 😏😼 (@Grake) reported@enjoyGLOBE i cannot track my request in your globeone app, FB messenger couldn't address my concern. help please.