Facebook Messenger down or not working? Current app problems and status

Problems in the last 24 hours

The graph below depicts the number of Facebook Messenger reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Facebook Messenger users through our website.

• App Crashing (35%)
• Glitches (28%)
• Messaging (23%)
• Connection (8%)
• Sign in (5%)
• Multimedia (2%)
• Video (1%)

Live Outage Map

The most recent Facebook Messenger outage reports came from the following cities:

City	Problem Type	Report Time
Columbus	Messaging	23 hours ago
Lewiston	Messaging	24 hours ago
Neustadt in Sachsen	Messaging	1 day ago
Papeete	App Crashing	1 day ago
Youngstown	Messaging	2 days ago
Menifee	Connection	3 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

• 
  KerryChapman (@KerryChapmak) reported 9 minutes ago

  @GWRHelp can u respond to my tweet or do u not help ur customers on this forum as well as over the phone or fb messenger?

• 
  Jörgi 😷 🚭 | joergi@chaos.social (@joergi_77) reported 11 minutes ago

  Is there any open source app, where the Facebook messenger is still working? I was using #Frost for a long time, but the messenger is not working. I heard the same problem is happening with #slimSocial for FB.

• 
  sheen (@sheeny086) reported 13 minutes ago

  @adidasUK I’ve called 3 times and they can’t do anything over the phone, I sent my return and I have the receipt but they can’t seem to find it to refund me. So I was told to send a picture of the receipt via what’s app or Facebook messenger, which I’ve done and no reply at all. HELP

• 
  young (@rahman_jasper) reported 15 minutes ago

  @zanzhaidar @snapchatsupport Solution to your locked Snapchat account is ANNIE MAT ON FACEBOOK MESSENGER . she would fix it in mins

• 
  young (@rahman_jasper) reported 17 minutes ago

  @julierussel9510 @leaenriquez9 @snapchatsupport Solution to your locked Snapchat account is ANNIE MAT ON FACEBOOK MESSENGER . she would fix it in mins

• 
  Angela Terry (@angelaterry_) reported 19 minutes ago

  I accidentally hit "send message" on an IG ad and it said "loading" and opened my fb messenger and the company had already messaged to see if they could help me. No. Learn boundaries.

• 
  _ (@vsafeswm49) reported 20 minutes ago

  Ive been having probs for about an hour now. reddit was down, or I couldnt get in FB messenger was somehow moving slow. don't think its my phone has to be something else. I didnt get a eas today but local radio at laundromat played it today. alot of electronic " probing " goin on

• 
  Michael W Moriarty (@MichaelMoriarty) reported 22 minutes ago

  Over the last few weeks there were rumours the government would shut down or restrict internet access in Zambia. Today is Election Day. It appears that in the last 15 minutes WhatsApp and Facebook messenger have been blocked across Zambia

• 
  FABLETICS MEN (@fabletics_men) reported 22 minutes ago

  @muroroberto Hi! We'd love to help. Please send us a message on Facebook Messenger with your Member ID# or email address, so we can better assist you.

• 
  Tom Carbone (@tcarbone) reported 24 minutes ago

  @hole19golf We figured out the problem was with Facebook messenger web viewer. When we copied the link out of the messenger and into Safari, it worked fine. Note also it did not work on chrome on iOS.

• 
  Terry Vanderzalm (@tvdz1968) reported 26 minutes ago

  @Autoworks1320 @oscon98 @WestJet Yes, I would like to know how to DM them also….having the same issue. I could not even book a callback time and even the digital assistant on FB messenger is not answering. I am worried by the time I get through to anyone there will be no options left for me! #frustrated

• 
  Frölunda man (@rincefire) reported 26 minutes ago

  @MeltsAir @AliceAvizandum It's very normal to hit people up on fb messenger for them, at least in the service industry

• 
  Federico Limpenny (@flimps) reported 29 minutes ago

  @FlySWISS Can see strick controls. Have been calling swiss for the last two days and bobody answers. After 60 minutes I give up. On facebook messenger, not even read. Maybe here on tweeter somone works and can help?

• 
  tori (@kiwistained) reported 33 minutes ago

  @Ticketmaster_AU i’ve just realised i was actually left on read on facebook messenger. horrible service

• 
  sickhorny weaver (@Alison63130834) reported 34 minutes ago

  SOS my dad has figured out how to send me recipes over fb messenger for me to make him SEND HELP

• 
  Dalvin Dardiz (@DDardiz) reported 34 minutes ago

  @GretaThunberg you can contact me via my Facebook messenger. So I can explain my idea to you and see what you think about it. I have shared my idea to a limited group of people. That have replied back to me as a really great idea! I hope that you can take me seriously to help.

• 
  Dalvin Dardiz (@DDardiz) reported 40 minutes ago

  @sherylmosher @NASA @NASAEarth Find me on Facebook messenger and I can give more details of my plan. I just need to get this plan out there to the high top people! I have tried but have gotten no where at all. It seems that nobody cares. Especially when it’s coming from a nobody like me. I need help.

• 
  Ntombemhlophe (@Ntombiyasehlobo) reported 41 minutes ago

  @PUMASouthAfrica your customer service is RIDICULOUSLY lousy for an international company 😡🤬! I have phoned, emailed, sent messages on the Facebook Messenger account, STILL NO assistance! What more must a customer do 🙄🤔🤔🤔? I regret making the purchase 😡🤬!

• 
  Dom (@Dom_Osborn) reported 42 minutes ago

  @SophieRoseImm Sorry but what happened to Facebook messenger is it down

• 
  sailor (@sailorsmoon) reported 45 minutes ago

  This person blocked me here for reasons unknown and now asking for some help on Facebook messenger repeatedly. Crazy world.

• 
  BLACK LIVES MATTER | NO GODS NO MASTERS (@_photex_) reported 48 minutes ago

  Wow. Poor form @lufthansa when your service chat requires Facebook messenger. I’m traveling abroad and have already sunk over 150€ listening to hold music the past few days.

• 
  tori (@kiwistained) reported 48 minutes ago

  @Ticketmaster_AU i haven’t sent anything via email though, i have asked for help via facebook messenger and via twitter dm both of which haven’t had a response in over 3 hours.

• 
  Kelly Prak (@kellyprak) reported 50 minutes ago

  @FlyingBrussels I cannot find any information about chickenpox on your website and the fb messenger never replied. My child should no longer be contagious but I need to know if documentation is required. Please help ASAP!

• 
  Franchiiiiii (@francinecastil1) reported 51 minutes ago

  @PLDT_Cares your tracker is down and your agents don't reply in facebook messenger. I was promised that my line will be activated within 2 days but none of that happened. Activate it or Just get your phone and router back. I dont need it if it doesnt have internet

• 
  Jethro🌐 (@jjricco) reported 52 minutes ago

  @BelkinCares Thanks for the reply. I’m messaging one of your techs through FB messenger working on the issue.

• 
  𝑆𝑛𝑜🧞‍♀️☃️ (@SugaaSilk) reported 53 minutes ago

  Y'all pray for my friend please he going through a lot and he went ghost on social media. I was able to still contact him through Facebook messenger but all he kept telling me is to forget about him and that no matter how much he explains his problems to me it won't help.

• 
  Bean Salad 🍑🏴‍☠️🥗 (@BisasterCentral) reported 54 minutes ago

  i hate fb messenger with a passion and it doesnt help people are using it to send documents kjfjksjsk like wHYYyYyYyY fjkjkjsk 🥲🥲🥲🥲😭😭😭😭

• 
  𝖘𝖕𝖔𝖔𝖐𝖞𝖒𝖚𝖑𝖉𝖊𝖗 (@destinyz0mbie) reported 55 minutes ago

  @SHEIN_official can someone please respond to me? i've sent an email, contacted through facebook messenger and i've tweeted at you guys. please help!!!

• 
  Jonathon Carkner (@JonathonCarkner) reported 56 minutes ago

  @WestJet my flight was cancelled by you and it’s taken 2 weeks for a response from your team- flight is in 2 weeks. Patiently awaiting a response on Facebook messenger. How do I get my new flight re-booked!? Please help.Your call back appointment just suggested another week!

• 
  Kim Chong (@chongklc) reported 57 minutes ago

  @flyPAL Why is no one replying to my email and FB Messenger messages? We’ve sent 7 messages and 4 emails over the past 2 weeks inquiring about the status of our refund. Nagsara na ba kayo? @CABPhilippines - Help, please.