Facebook Messenger

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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.

Problems in the last 24 hours

The graph below depicts the number of Facebook Messenger reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Facebook Messenger Outage Chart 02/17/2026 16:20

At the moment, we haven't detected any problems at Facebook Messenger. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Facebook Messenger users through our website.

  1. Glitches (37%)

    Glitches (37%)

  2. Messaging (29%)

    Messaging (29%)

  3. App Crashing (23%)

    App Crashing (23%)

  4. Connection (5%)

    Connection (5%)

  5. Sign in (4%)

    Sign in (4%)

  6. Video (1%)

    Video (1%)

Live Outage Map

The most recent Facebook Messenger outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesHenderson Messaging
United StatesDanville Messaging
AustraliaAdelaide Sign in
GuamTamuning-Tumon-Harmon Village Messaging
GermanyWissen App Crashing
United StatesFishers Connection
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

  • MsMcCready Ms McCready (@MsMcCready) reported

    @Belvillegarden English conversation classes start again tomorrow Tuesday the 24th from 11am- 12noon. Our phone line is still down so please contact us on FB messenger for more info or to book. #InverclydeESOL

  • wonderchef Wonderchef (@wonderchef) reported

    @in_mitra We are here to help you! Kindly share your registered contact and complaint number via Facebook messenger (If you have registered a complaint earlier). If not, then you can register your complaint by connecting to customer care at 18602660788 or drop us an email at (1/2)

  • Johnhol68923238 John holden (@Johnhol68923238) reported

    @eon_next can you please sort out the isuue of you not receiving my smart meter readings, I've been told that the issue is at your end and awaiting so called engineers to look at it, been going on for a quarter of a year now, customer service via Facebook messenger is dire

  • JenKermitjh Jennifer Walters (@JenKermitjh) reported

    @FrontierCare Where do I send the DM Lowen? I have tried your chat service repeatedly only to be ghosted. I’ve tried FB messenger as well and was ghosted there too. Please direct me as to who to DM?

  • nassygoreng n_ (@nassygoreng) reported

    I think it is time to change our internet service provider. •Days would go by NO internet and yet they are charging us FULL AMOUNT; •If may connection naman, sobrang bagal! Cant even send a photo on FB Messenger •MADALAS scripted na ang response sakin on DM Bye @SKYserves

  • JenKermitjh Jennifer Walters (@JenKermitjh) reported

    Where do I send the DM Lowen? I have tried your chat service repeatedly only to be ghosted. I’ve tried FB messenger as well and was ghosted there too. Please direct me as to who to DM?

  • montooshah Hemal Shah (@montooshah) reported

    @currys to be clear all these details are on dm on twitter and link you shared is taking me to facebook messenger and asking me to login first to facebook..why i would do that when i already have given my these details 69 times in last 4 weeks without getting my complaint resolved

  • ScarVC Scarlett Holly Ⓥ (@ScarVC) reported

    @Long_Tall_Sally I've had the worst customer service experience with your Facebook messenger team, constantly ignored and had the same boiler plate info thrown at me on repeat. I really hope this isn't the same team as I need some actual assistance.

  • FlerndipGaming Flerndip (@FlerndipGaming) reported

    @FanSets Your policy of ignoring emails and forcing people top use *cough* Facebook Messenger to make CS inquiries is frankly preposterous. I shouldn't have to explain in 2023 why it is hostile to your customers to force them to use Facebook in order to receive customer service.

  • tallyohhh CATEGORY: BAD ***** 👽💨💎🍸 (@tallyohhh) reported

    @larrygod30k Go to your settings and click ‘Help’ then click ‘Creator support’. They will connect you immediately to someone on Facebook messenger, although their support is really no help. They always flag my videos as community violations when they aren’t so I lose hundreds of $ every month

  • NothingTakn n⊕thïηg .ۗۗۗۗۗۗۗۗۗۗۗۗۗۗۗۗۗۗۗۗۗۗۗۗۗە (@NothingTakn) reported

    Spaces just glitched out for me. I left the space then closed the app and put my phone down. Mins later I here Ummm hello? I open my phone and I'm the only one in the space I left 5 minutes ago. Weird. Facebook Messenger did that on Kindle for my ex once in video chat.

  • Amis_Unbalanced Amis (@Amis_Unbalanced) reported

    @Eleclya Facebook messenger is terrible. Fingers crossed for you though!

  • jq1790 JQ⚔💫 | ENVTuber (@jq1790) reported

    I foind the game link thanks to FB Messenger! How long it's beem simce THAT was useful... Anywau playtesting has begun amd i already found balance issues and text errors. Me of 5 years ago, what were you DOING? I may well fix these when I haveore time.

  • ManangFrancis Manang Francis (@ManangFrancis) reported

    Xcel's voice message definitely didn't help things either. And I dare not check FB messenger. The 'boundary breaker' waits there.

  • mee_shui Mishui Yulip (@mee_shui) reported

    @PLDTHome is there something wrong with your fb messenger chatbot? Everytime I try to report a problem I always get the message "Oops I'm encountering a spot of trouble. Please try again later..." I cannot call support, our phone doesn't have a dialtone, we have no internet..

  • ashishs69289040 ashish soni (@ashishs69289040) reported

    @IndiaKelvinator Dear kelvinator team please check FB messenger i have raised my concern and please resolve my issue accordingly.

  • t1ngles Tracy-K (@t1ngles) reported

    @witnessplayLDN How do you contact someone about lost e tickets?? I have sent a message on Facebook messenger also but cannot find an email address ... #help #please

  • mokkoriyoshipon ピグミー族 (@mokkoriyoshipon) reported

    I hate Facebook messenger I can't open it on my phone even after trying to resolve the problem listed on their Q&A 🥰

  • KarenzBotz Fun with Bots (@KarenzBotz) reported

    MIT’s Joseph Weizenbaum. The night's so convincing that the service that the olive-oil Don't try to a Facebook Messenger

  • gino_ga Gino Alfonso (@gino_ga) reported

    @StephenKing so my mom tried sharing your meme with me about getting off your *** and reading banned books in FB messenger and they took the post down all together

  • rsmjoy ɠιɳα🪆 (@rsmjoy) reported

    So frustrated! 😫😤😡This is now my 2nd day without cell phone service. My cell provider is working on getting the problem fixed. I’m supposed to talk to them again this afternoon. Thank God for Facebook Messenger & Google Voice!

  • sanese David Sanese (@sanese) reported

    @Fabletics Well I will give it a try but since starting to work your customer service via Facebook Messenger over a month ago it's been one of the worst customer experiences I've ever had

  • Crypto__Advisor Crypto Adviser (@Crypto__Advisor) reported

    Do @SwytchBike @helpmeswytch ever reply to their customers? I'm being ignored on Twitter, email, WhatsApp and Facebook messenger. Absolutely appalling customer service response.

  • Iron_wallaby Jmac (@Iron_wallaby) reported

    @sandyosullivan I'm pretty sure you can msgs redirected through FB messenger or the like, which would alleviate the issue.

  • Clemen_Sam 📜🪶ClemenSam (COMMS OPEN) (@Clemen_Sam) reported

    I FUKIN HATE FACEBOOK MESSENGER APP😫😫😫😫 EVERYTIME I REMOVE THE CHATHEAD MY PHONE FREEZES AND STOPS WORKING. I HAVE TO FORCE SHUT DOWN MY CP TO GET IT TO WORK. I CANT DELETE IT BECAUSE THATS WHERE MOST OF COLLEGE ANNOUNCEMENTS GO. OH GOD WHY😭😭😭😭😭😭😭

  • wonderchef Wonderchef (@wonderchef) reported

    @ChayFan302 We are here to help you! Kindly share your registered contact and complaint number via Facebook messenger (If you have registered a complaint earlier). If not, then you can register your complaint by connecting to customer care at 18602660788 or drop us an email at (1/2)

  • ninham24 NiShe⁷ (@ninham24) reported

    I was told the person working on the case was not in the office. How can there be no communication from you for almost a month? Your customer service is very bad. I have messaged you through FB messenger and we have been calling and even texted pictures of the

  • annievernongb Annie Vernon OLY (@annievernongb) reported

    @tescomobile Webchat not working. Facebook messenger no response after waiting an hour. Twitter messaging no response. Please advise.

  • Gem7 Gemma Robertson (@Gem7) reported

    @wowcher can someone please get back to me with a contact telephone number as I’ve now contacted via email, Facebook messenger and here and only received the occasional reply on messenger about my query over the course of a week. Terrible customer service

  • FlerndipGaming Flerndip (@FlerndipGaming) reported

    @FanSets Your policy of ignoring emails and forcing people to use *cough* Facebook Messenger to make CS inquiries is frankly preposterous. I shouldn't have to explain in 2023 why it is hostile to your customers to force them to use Facebook in order to receive customer service.