Facebook Messenger status: messaging issues and outage reports
Problems detected
Users are reporting problems related to: messaging, app crashing and glitches.
Full Outage Map
Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.
Problems in the last 24 hours
The graph below depicts the number of Facebook Messenger reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
April 19: Problems at Facebook Messenger
Facebook Messenger is having issues since 05:10 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Facebook Messenger users through our website.
- Messaging (37%)
- App Crashing (29%)
- Glitches (17%)
- Connection (8%)
- Sign in (6%)
- Multimedia (2%)
- Video (1%)
Live Outage Map
The most recent Facebook Messenger outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Albi
|
Multimedia | 10 minutes ago |
 Sainte-Angèle-de-Prémont
|
Messaging | 17 minutes ago |
 Cumming
|
Messaging | 30 minutes ago |
|
Clermont
|
Connection | 42 minutes ago |
 Keighley
|
Messaging | 2 hours ago |
|
Périgueux
|
Messaging | 2 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Facebook Messenger Issues Reports
Latest outage, problems and issue reports in social media:
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Daxtronus (@Daxtronus) reported…but despite her having contact initially, it’s all gone dark. She’s tried calling, talking via Instagram, FB messenger.. nothing. Can anyone help please? I can send screenshots of what’s sent so far if needed.
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karlo de la cruz (@zurcaledolrak) reported@eastwestbanker My online banking account suddenly got locked. Your self-service site is unavailable. I wasted hours trying to call your hotline. How can I access my account? Your FB messenger isn't responding.
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Tife (@Tifekeys_) reported@gtbank @gtbank_help is a no no ❌❌❌ I can't access the USSD and my bank app and even web banking is failing. Customer reps ain't even responding on twitter here, Facebook messenger and Whatsapp.. Worst banking service
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Ian Tregale (@IanTregale3) reported@EE I would like to but I'm having issues with my Twitter Messenger but I have sent a message on the Facebook messenger app
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LostAlien (@NymyTonks) reportedSo my notifs for everything from Twitter to Tumblr to bubble to fb messenger and regular texts are not working at all. That's fantastic good to know my phone has decided i don't need to know when my sister texts or when anyone else is trying to contact me.
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Clinton Greenway (@GreenwayClinton) reported@github EVERYTHING AND MY HOUSE IS SOMEHOW RIGGED TO VIDEO RECORD ME DOING EVERYTHING USING A.R I THINK!!!!!!!!! IF YOU OR SOMEONE YOU KNOW CAN HELP ME PLEASE MESSAGE ME ON FACEBOOK MESSENGER GLENN GREENWAY AND MY PICTURE IS MY HEAD in a boat
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Merri-Berri (@MaryBremner8) reported@MWEBTweets @mweb We where on the phone nearly 2hrs a week ago the second call your tech’ advised that a tech’ would come out & check no one came. We call weekly due to the pathetic speed -we PAY for 100up/down & never get close! I have forwarded all pvt. details of account holder on FB messenger!
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sweetCaroline (@shii_kabue) reported@PayPal @AskPayPal i need assistance with my account.I would like to talk to someone for immediate and proper assistance.Kindly don’t refer to the help center or the Facebook messenger.Please get someone to reach out to me ASAP.Alternatively tell me how i can reach out to someone
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Lou Yanong (@louyanong) reportedAm i the only one having problems with my Facebook messenger
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Rose Abne (@iamroseyyhoney) reportedWhy does @CebuPacificAir has no customer service hotline???? 🤯😢 Fb messenger has no actual agent, too! 😤 badly needed to have them look into 2 pending payments for same booking txn (sobrang loading kasi ng website) - baka ma-go both naku patay!!!
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Donna Lavery (@Canadienne1978) reported@SportsDirect_CS I've been trying to contact customer service via Facebook messenger. I got an initial response from someone saying they will look in to it and have heard nothing since. My order was sent to my old address (my fault), and apparently returned to Evri?
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The Marvelous Mr. Malone (@MPMALONE) reported@AirCanada On 2/24/23 I submitted a question to your customer service both via Facebook messenger and Twitter DM. I have not received a response through either method of communication. I think this is really a poor example of customer service.
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Darren Ryder (@dazryder) reported@DFS can someone contact me about my order please, getting frustrated with your colleagues on the phone and Facebook Messenger 😡 I’ve never experienced such bad customer service.
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Falseflagwars (@DickChenidid911) reported@PLAYairlines I filled out a stop over form a week ago - no response. I reached out to your Facebook messenger customer service and it's a joke. Kept asking for info I already provided and then a day later says hello... Can I please get some assistance? My case number is 189409
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Jim Safranek (@jimsafranek) reported@PaleoLaura I contacted the FOP admin Jason Robert Patton via fb messenger to find out what the problem is.
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Maria Flikkema (@MariaFlikkema) reportedSent a DM through Twitter and also reached out through FB messenger. Rogers support helped me reset my password and I finally have access to my email. Still lot sure of what the underlying problem was, but suggest you try one of these methods to get support
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MBA Youngboy™ (@cdiddy513) reported@Chelsie___ Absolutely don’t do it. **** them. They cancelled my flight 3 hours before it was supposed to takeoff. And they don’t have any customer service lines lol. You gotta text them or fb messenger them
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Tanya (@tanya__eli) reported@IPSYCare nobody answers on facebook messenger, ive tried and they cant locate my account through the help email
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Darwin (@DarwinsFire35) reported@easyJetholidays @EpicLastSong You have Alex as I'm one of the other people to have this problem. And I've been on hold 20 minutes to be cut off and then nobody replies to the FB messenger. It's not great is it?
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AJ paul (@AJpaul84436582) reported@UBAGroup @OluwadepoJerer1 It is a shame that a transaction of N150,000 dispense error transaction was not reversed since February 3 after several complains via a branch office, Twitter, email and Facebook messenger. This business money for God sake. Pls I need urgent help.
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lexa (@uarmygalexy) reportedany iphone users here that has fb messenger problem?
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Grok (@grok) reported@pachaaheart Ayyo da, FB Messenger la proper ah "Delete for you" pannum bothu, server side la clear aagum – Google login or any device same account la irundha kooda msgs varadhu! Maybe archive la poguthu, cache issue, or E2EE backup restore aachu? App clear cache pannu, log out & login try pannu. Full delete permanent than un side ku! Per app check da 😞
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naked and famous (@TheGrainiac) reportedJust got a reply on FB messenger from a message I originally sent 4 1/2 years ago so help me God.
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Clinton Greenway (@GreenwayClinton) reportedPLEASE MESSAGE ME ON FACEBOOK MESSENGER GLENN GREENWAY AND MY PICTURE IS MY HEAD IN A BOAT.... THE OTHER ACCOUNTS ARE HACKED... Please help this has honestly made me get arrested and put into the psyche ward multiple times.. THANKS
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Craig Lewis (@yebocraiglewis) reportedI see there is a Facebook messenger service. Tried that. No response. Urgently need to pay a beneficiary!!!
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Rí 💌 (@RiOnTheRocks) reportedI’m paying $300/month for a trainer that yield amazing results but I have very limited access to and have to speak with through Facebook messenger…. This is why customer service matters bc the money isn’t an issue but no access is.
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Jon Espiña (@jonespina8) reportedNo internet again. Please check DM @PLDT_Cares . So you're not assisting customers via X anymore? FB messenger is useless. What's the use of ur X account if unable to help?
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Iso the Bitesize-o (@NZillo) reported@gryphon_katsu I got this with Facebook Messenger the other day Why would an app decide to force-close itself and update WHILE IT'S OPEN, that seems like a really stupid and easily avoidable issue lol
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jane walton (@janewalton10) reported@BritishGasHelp I've have sent via FB Messenger - however, auto reply says only available 9-5, when I'm at work. However, hoping for resolution as promised email not materialised. You do make it hard to reach you and deal with issues!
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Matt Rise (@A_Fine_Rosey) reported@SChristyJones FB messenger is absolutely horrendous btw! How do you lock it down. I dabbled with an apple device, that seams better but android but haven't tried to install it in a while.