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Facebook Messenger status: messaging issues and outage reports

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Full Outage Map

Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.

Problems in the last 24 hours

The graph below depicts the number of Facebook Messenger reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Facebook Messenger. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Facebook Messenger users through our website.

  • 42% Messaging (42%)
  • 26% App Crashing (26%)
  • 12% Connection (12%)
  • 11% Glitches (11%)
  • 7% Sign in (7%)
  • 2% Multimedia (2%)
  • 0% Video (0%)

Live Outage Map

The most recent Facebook Messenger outage reports came from the following cities:

CityProblem TypeReport Time
Kirchen Glitches 1 day ago
Kamloops Messaging 2 days ago
Orléans Connection 2 days ago
San Luis Río Colorado App Crashing 2 days ago
Kirchen App Crashing 3 days ago
Edinburgh Sign in 3 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

  • RosalyndSymes
    Rosalynd Symes (@RosalyndSymes) reported

    @nxcare I need help amending a booking, have tried contacting with you online via fb messenger and by phone. Now trying twitter

  • leigh132920
    Sherly Relevo (@leigh132920) reported

    @PLDT_Cares My INTERNET went out Thursday 6am while I’m working at home It was do hard to call your CSR OR TSR line to get assistance your FB messenger doesn’t help because it was only programmed reply I got my service my service back last night Sunday around 7pm then I received another sms

  • grok
    Grok (@grok) reported

    @pachaaheart Ayyo da, FB Messenger la proper ah "Delete for you" pannum bothu, server side la clear aagum – Google login or any device same account la irundha kooda msgs varadhu! Maybe archive la poguthu, cache issue, or E2EE backup restore aachu? App clear cache pannu, log out & login try pannu. Full delete permanent than un side ku! Per app check da 😞

  • 0wen0924
    Oli🌸 (@0wen0924) reported from Baguio City, Cordillera

    Is FB messenger down? It is logging out forcefully.

  • dazryder
    Darren Ryder (@dazryder) reported

    @DFS can someone contact me about my order please, getting frustrated with your colleagues on the phone and Facebook Messenger 😡 I’ve never experienced such bad customer service.

  • AjiloreMatthewA
    Official_Excel (@AjiloreMatthewA) reported

    @GOtvNg Hello good afternoon. Please I made a payment to my Gotv and it’s not reflecting on the account I tried reaching through the FB messenger channel but no response. Please help me restore my view. IUC:7528113902

  • Stevie_G5456
    Steve Graham (@Stevie_G5456) reported

    @SkyHelpTeam how do I actually get to speak to a real person on Facebook messenger? I have a specific problem that can’t be fixed by troubleshooting pages, yet all I’m getting is “speak to other customers”

  • elke_wtf
    Elke (@elke_wtf) reported

    Is FB Messenger having an outage?

  • Shop2712
    SHOP2712.CA (@Shop2712) reported

    @WestJet BFFR!! I’ve called again this morning at 6:30am an agent answered at 8am, she was super helpful but her system was down so she was waiting on quotes to make my change AND again you’re system hung up after 2 hour mark!!! Plus still no reply from my dm or fb messenger!!

  • TheGrainiac
    naked and famous (@TheGrainiac) reported

    Just got a reply on FB messenger from a message I originally sent 4 1/2 years ago so help me God.

  • george305610
    iouri (@george305610) reported

    @facebook My fb messenger not working how to contact live agent from fb support?

  • biggslad_
    Biggles (@biggslad_) reported

    @PureGym Hello @PureGym, I used your app to freeze my account but this months membership fee was still taken. I've asked for a refund with no success via Facebook messenger. Can someone please help?

  • frederikdiamond
    FREDERIK DIAMOND (@frederikdiamond) reported

    While we're on the topic of problems with my S22 Ultra: From time to time, I'll not receive any notification sounds from apps. For instance, if someone sends me a message on FB Messenger, my phone will just ignore it. Super annoying.

  • DebraSheets
    Debra Sheets (@DebraSheets) reported

    @astro_greek Ok lets make a new list Parents voices and pictures being used w AI TO steal kids! Mh services took money to maintain...mh. THE APPS ARE INSERTING PEOPLE INFO WITHOUT PERMISSION NOW, ANY CLICK AND THEY ADD **** TO YOUR DEVICE...rules! Google/fb messenger Tiktok Mis apps bring up 3 more insert. Got to have boundaries. Med beds, how access how can they help? Need this more than another satellite.

  • Kene_Nnewi
    Onwa_Nnewi (@Kene_Nnewi) reported

    When she gave a yahoo boy her Facebook login...I woke up in the morning to send her message on FB messenger instead of usual Whatsapp and saw pictures of a white man.... Facebook name and details changed....I called her she said the guy na her friend and regular customer...he needed urgent Facebook account so she had to give hers to him.... You see all this Nekede poly girls that's doing online vendor....Mmadu adiro fa na ime chaacha.

  • ToroMatti
    Junior Agba (@ToroMatti) reported

    @SassieEve @__shoni I have 3 Leo’s one on WhatsApp, Facebook messenger and Instagram message too WhatsApp is currently not working but messenger and Instagram message is working

  • iamroseyyhoney
    Rose Abne (@iamroseyyhoney) reported

    Why does @CebuPacificAir has no customer service hotline???? 🤯😢 Fb messenger has no actual agent, too! 😤 badly needed to have them look into 2 pending payments for same booking txn (sobrang loading kasi ng website) - baka ma-go both naku patay!!!

  • GreenwayClinton
    Clinton Greenway (@GreenwayClinton) reported

    PLEASE MESSAGE ME ON FACEBOOK MESSENGER GLENN GREENWAY AND MY PICTURE IS MY HEAD IN A BOAT.... THE OTHER ACCOUNTS ARE HACKED... Please help this has honestly made me get arrested and put into the psyche ward multiple times.. THANKS

  • susieocall
    susan lewis (@susieocall) reported

    @newlook Having made several attempts to resolve a click and collect issue via your Facebook messenger, WhatsApp and twitter 'help' options I am still without a resolution. Is there a Customer Service telephone number available to provide help?

  • caramelsunrise
    Karen Yao (@caramelsunrise) reported

    @aynbernos Same issue when I inquired sa new gym sa ortigas / pasig area~ I told them no, and that I'm not comfy with calls, and I kept asking for specifics nalang via fb messenger. teehee

  • catflapper89
    Ash (@catflapper89) reported

    @taylo83 Embarrassing. If it’s not fans causing trouble you’ve got chairman offering people out on Facebook messenger

  • sagg155
    insatiablesahil (@sagg155) reported

    @Paytmcare @PAYTMCU12452943 It's been a week since I raised a query of excess deduction via fastag on one toll plaza twice in both going & return journey but no response has come from your end. I even tried reaching to customer care no and both via fb messenger but no help

  • B4dd1eAng3l
    CCB💖🌌𝕮𝖔𝖓𝖌𝖗𝖆𝖙𝖘 𝕿𝖆𝖐𝖆𝖘𝖚𝖌𝖎🌌💖 (@B4dd1eAng3l) reported

    @GrandDreamr @BeTheOne291 Yeah first dude messaged me on ******* FACEBOOK MESSENGER and said "my girlfriend broke up with me and I'm sad...can you suck me off to help me feel better?" ITS TWO IN THE ******* MORNING!!!

  • DanielDayJewish
    Daniel Day Jewish (@DanielDayJewish) reported

    Meanwhile @facebook's help section mentions that this is specifically a risk but not that you or they can do anything about it Other reports say that the link goes directly to a site that looks like settings in FB messenger, so users never know that they've left FB's sites

  • SeanCor99559468
    Sean Corcoran (@SeanCor99559468) reported

    @FIySwoop I can’t reach u. I need help with my travel. I’ve tried everything. Can’t dm u can’t reach u on fb messenger can’t call u. Please help me

  • TomasSanchezIN
    TomasSanchez (@TomasSanchezIN) reported from Lawrence, Indiana

    @metronetfiber Customer Care has no info on my outage. FB messenger has auto reply about not what wanting to hear and to contact customer svc (expect same here). Website is to have area to check status of service and there is NONE. Over couple hours lost already.

  • yebocraiglewis
    Craig Lewis (@yebocraiglewis) reported

    I see there is a Facebook messenger service. Tried that. No response. Urgently need to pay a beneficiary!!!

  • MPMALONE
    The Marvelous Mr. Malone (@MPMALONE) reported

    @AirCanada On 2/24/23 I submitted a question to your customer service both via Facebook messenger and Twitter DM. I have not received a response through either method of communication. I think this is really a poor example of customer service.

  • A_Fine_Rosey
    Matt Rise (@A_Fine_Rosey) reported

    @SChristyJones FB messenger is absolutely horrendous btw! How do you lock it down. I dabbled with an apple device, that seams better but android but haven't tried to install it in a while.

  • Tapxe
    Dale Woodson (@Tapxe) reported

    If FB Messenger isnt working right, do the following: Go to settings->apps->messenger and clear cache and clear data. Then try to reopen it, it'll ask you to login and it'll work.