Facebook Messenger

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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.

Problems in the last 24 hours

The graph below depicts the number of Facebook Messenger reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Facebook Messenger Outage Chart 12/25/2025 13:45

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Most Reported Problems

The following are the most recent problems reported by Facebook Messenger users through our website.

  1. Messaging (53%)

    Messaging (53%)

  2. Glitches (16%)

    Glitches (16%)

  3. App Crashing (12%)

    App Crashing (12%)

  4. Connection (9%)

    Connection (9%)

  5. Sign in (7%)

    Sign in (7%)

  6. Multimedia (2%)

    Multimedia (2%)

Live Outage Map

The most recent Facebook Messenger outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
PolandPoznań App Crashing
MexicoGuadalupe de Rivera Messaging
GermanyWissen Glitches
GermanyWissen Glitches
GermanyWissen Glitches
FranceParis Messaging
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

  • Phatmarkie Phatmarkie (@Phatmarkie) reported

    @TalkTalk WHY ARE YOU IGNORING ME ON ALL FRONTS? can you help please, currently no broadband connection and I cannot find anyway to contact your service centre... no chat from website or phone number to call, no reply on FB messenger

  • mttshw Matt Shaw (@mttshw) reported

    @steve228uk Not sure if others have the issue but it already happens for me with people using FB messenger to organise quiz nights and things. Like you say though it was always going to happen.

  • HellBunny Hell Bunny (@HellBunny) reported

    @lyndseydotglass Hey! So sorry about this, please get in touch with Customer Service via Facebook Messenger xxx

  • rbertus Ronda Bertus (@rbertus) reported

    @Fabletics I am still waiting on my order from Nov 22nd. Disappointed with the customer service. Your automated response on FB messenger says it can’t find my order and I can’t get a live person to save my life. Not satisfied at this point!

  • shabbsymagoo aniela zaba (@shabbsymagoo) reported

    @Iberia_en I'm going a bit crazy please can someone contact me - form on website doesn't work, facebook messenger doesn't work and on the phone the operator says that Iberia knows nothing of the new UK restrictions... please could you contact me to help me claim a voucher

  • Karri_Kemyst 💜 Karri Salas💜 Wikipedia is NOT a valid source (@Karri_Kemyst) reported

    @MindCandy15 I have a couple of people that I use Facebook Messenger with but I don't actually post anything there. I'm hoping he gets taken down fast especially since this was posted to MsPackyetti and she has such a big following that it should be mass reported quickly.

  • BakerLCindy CindyCumber (@BakerLCindy) reported

    I just went through his FB messenger. Omg I'm so so sorry. He wouldn't let me touch his phone but never thought I really needed to. Any way. I'm trying to get him the help that he needs. I just wanted you to know that. Up until late October I had no clue at all.

  • ediebellz Edith Belmont (@ediebellz) reported

    @USPSHelp lmk if you have any thoughts! Your FB Messenger chat service has been useless and I'm no longer in the USA and need y'all to actually forward my mail to the address I provided via online system. Been trying to get this resolved for the entirety of 2021 so far.

  • np202000 anp2020 (@np202000) reported

    @WeTheInevitable Having trouble sharing your posts. Facebook messenger receivers cant open

  • JaneStaiano Jane Staiano 💙 (@JaneStaiano) reported

    Hey @alexhern, you're often knowledgeable re. App privacy issues. What's your opinion now on #WhatsApp? Is this paranoid hype, or should we stop using it after February (like alot of us don't use Facebook messenger - because of claims it's not 100% private/encrypted)

  • BagpussWakey Jeff Bagnall (@BagpussWakey) reported

    @marksandspencer dreadful customer service today. Contacted you by tweet and Facebook messenger. On neither occasion have you had the courtesy even to reply.

  • _kaylasmith11 Kayla Smith (@_kaylasmith11) reported

    @LMuck1994 Send them to me on fb messenger I’ll try and fix them on my laptop

  • iirishaidy Ade (@iirishaidy) reported

    @piersmorgan please go read a message left in your Facebook messenger...very serious issue. Please help

  • 99Poke_em InterNational Ba’Nana (@99Poke_em) reported

    That Facebook messenger app if you no delete am for your phone top then you really get problem 🤮🤮🤮🤮🤮🤮

  • CashAppPleaseH1 CashAppPleaseHelp (@CashAppPleaseH1) reported

    @CashApp @CashSupport DM'S DON'T WORK. FB MESSENGER DOESN'T WORK. AROUND AND AROUND W/ EMAIL SUPPORT HAS NOT HELPED. I NEED A REAL PERSON TO HELP ME. SUCH A LARGE COMPANY HAS NO PHONE/ 1on1 SUPPORT? I NEED MY STIMULUS MONEY. I HAVE RECOVERED ALL NEEDED LOGIN INFO.

  • missgrumpy83 Tasha Jones (@missgrumpy83) reported

    @tommeetippee_UK need help with a broken product please. Tried email via site fb messenger but no reply

  • spamda Allison Online 💾 (@spamda) reported

    I got broken up with over facebook messenger.

  • sophontrack 💙Sophie Join a Union Collard ✌️ (@sophontrack) reported

    @edent Trouble is that all my friends will stay on WhatsApp and FB messenger. I have signal with about three connections on it (all privacy buffs)

  • ranielnorada Raymund Norada (@ranielnorada) reported

    @enjoyGLOBE hi I have a concern regarding my postpaid account. Can i request for an agent call to attend my issues. I already dmed @talk2GLOBE here and message in fb messenger but no reply. Thanks.

  • JaneStaiano Jane Staiano 💙 (@JaneStaiano) reported

    Hey @alexhern, you're often knowledgeable re. App privacy issues. What's your opinion on #WhatsApp? Is this paranoid hype, or should we stop using it after February (like alot of us don't use Facebook messenger - because of claims it not 100% private/encrypted)

  • JobsCatalan Jovie Catalan (@JobsCatalan) reported

    @Converge_CSU What is the best way to contact your customer service via internet that can reply immediately? I dm you in twitter I messaged you in facebook messenger I emailed your customer service email No reply until now.

  • visitsunlimited Visits Unlimited (@visitsunlimited) reported

    @alexdmasonPR I send them to myself on facebook messenger. Trouble is I have lots of messages from me and never have time to do anything about them.

  • Pyper_001 Pyper (@Pyper_001) reported

    @Jeff32778488 I don't have messenger but I do have Facebook. When I fix the screen on my old phone I will use that for Facebook and fb messenger only. Lots of overseas friends on Facebook so that's why I I stay there. I wish someone would come up with something similar.

  • CCKear Caragh Nolan (@CCKear) reported

    @TwitterSupport hi, I used to be able to share tweets directly from Twitter to Facebook Messenger using share icon. This doesn’t work for me any longer for messenger only. When I share it now, the tweet posts on FB messenger as a blank square. Can you please help?

  • MadeToHelp Made.com service (@MadeToHelp) reported

    @KellysDavies You should be able to DM us...I'm not sure why this is not working. If you would like to go through facebook messenger, live chat or send us an email we will be able to look into this further.

  • michaelasmolik Michaela Smolíková (@michaelasmolik) reported

    is there a way to get any response from @AskPayPal or @PayPal ? no reaction via phone, Facebook messenger, Twitter message, their customer service messenger, or Instagram DM... is that really what you call great customer experience?

  • Imi_cycles Imogen Hines (@Imi_cycles) reported

    Niche Google Pixel problems Facebook Messenger chats full of unintended gifs

  • vaughan_k Ken 🐨🐨🐨 (@vaughan_k) reported

    @ShopifySupport Ah I am not the owner as I clearly mentioned in #Facebook messenger. So editing the information well suddenly fix up the issue me being directed to the @Shopify login and not the store website?

  • AtlanticBBInc Atlantic Broadband (@AtlanticBBInc) reported

    @ChristinaJagel I am sorry you are having trouble reaching us, please send me a direct message I would be happy to help you right from Facebook messenger. - Amanda

  • Ruislip33 Johnny A (@Ruislip33) reported

    @curryspcworld does your customer service team actually have a way to contact them as the website is just information pages. My query is only 4 weeks old. My only luck so far is FB messenger..... not very professional.