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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Facebook Messenger reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Facebook Messenger. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Facebook Messenger users through our website.
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Glitches (37%)
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Messaging (27%)
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App Crashing (24%)
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Connection (6%)
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Sign in (4%)
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Multimedia (1%)
Live Outage Map
The most recent Facebook Messenger outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Wissen |
App Crashing | |
 Bologna |
Glitches | |
| Wissen |
Glitches | |
| Wissen |
Multimedia | |
 Central |
Sign in | |
 Lublin |
Connection |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Facebook Messenger Issues Reports
Latest outage, problems and issue reports in social media:
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adwoa gyimah-brempong
(@theonlyadwoa) reported
EVEN TAP PORTUGAL, who handles customer service via fb messenger, sends an email when it’s time to check in. i paid these ****** to check in early. i also paid these ****** to change my flight, bc when the fare was -$77 it caused a glitch, but at +$44 suddenly it worked.
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David Young
(@davidaaronyoung) reported
Just opened @Facebook messenger and it was half light mode and broken rendering. Anyone else?
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mKay
(@mswatermoon) reported
If you’ve reached out on fb messenger at all, it’s completely down. Won’t even let me open the app sooo.. idk haha
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jacksonteri57@gmail.com
(@Srayvaughn) reported
@QuoteLemon I sure do wish you would fix the sweepstakes app. Every day for the last 11 days I have tried to enter the sweepstakes and every day for the last 11 days it tells me that I've entered for that 24 hour period. I have left you messages on FB and FB messenger.
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carbon and bad timing
(@wearyIungs) reported
I'm keeping my fb messenger app open if anyone wants to reach out, but if you're one of the selfish ones, save your time. You're part of the problem.
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Brian Smith
(@BearPawB) reported
@rolyatkcinmai @SteveJmz Look dad problems. I send lots of pics and kids videos to people. With an android i sometimes forget and send it over sms and it either will be too big or all grainy. SO then i have to jump on facebook messenger or something else and send it there.
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Mich
(@michbro85) reported
@CaerphillyCBC It was the whole area that was missed not just me.Then they were a day late the next week,looked terrible everywhere. What about the person not responding on facebook messenger but reading my messages, who can incomplain to? That was very rude.
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de_warenne
(@JeffDWarren) reported
@ProBikeKit £500 spent on item, payment taken, order still not processed! Despite me contacting you via Twitter DM, Facebook messenger, email and you online messaging service about where my order is I’ve still yet to have any firm response. Absolutely shocking customer service.
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adwoa gyimah-brempong
(@theonlyadwoa) reported
EVEN TAP PORTUGAL, who handles customer service via fb messenger, sends an email when it’s time to check in. i paid these ****** to check in early. i also paid these ****** to change my flight, bc when the fare was -$77 it caused a glitch, but at +$44 suddenly it works
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tails.com
(@tailsdogfood) reported
@lisa64750475 Our Customer Team are working very hard to respond to all emails as soon as possible. To ensure that your request doesn't move down the queue - it's best to send only one email. We can also be reached via Facebook messenger, our team will get back to you ASAP.
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احمد حسين
(@AHA1R) reported
@WHO Hi, I was just wondering if your Facebook messenger service has stopped
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Fiona Cullen
(@Fifi_Trix81) reported
@justhypeuk I am trying to amend or cancel an order but am getting no response from your customer service team via email, fb messenger, DM or telephone.
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Niall Gunn
(@NGRacing) reported
@SportsTiming how does one contact you ? Phone number not working ? Email and FB messenger ? No answer?? Have an event looking for timing services
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Ken Carlson
(@authenticdev) reported
@KLM Trying to change a flight and the online system isn’t working. Phone system also seems to be broken and no replies on iMessage, WhatsApp, or Facebook Messenger. Can someone help me?
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Dónall
(@KiwiLithium) reported
@captainoldsalt Youtube and messenger still worked though everything else didn't, even other websites and apps didn't work but I could watch youtube (web) and FB messenger on the PC but nothing else, Weird outage...
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Elizabeth
(@MommeeLiz) reported
@talk2GLOBE you are giving me quite the run around for a simple issue. From useless app na walang sumasagot, mag forward sayo sa useless Facebook messenger na wala ding sumasagot, at sa useless na hotline kung saan billing concern for landline pero asked for cellphone number?😤
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Timmy Franklins WIFE
(@TimFranklinwife) reported
@StanleysGibbon i had a code problem, it kept showing as invalid code, 1 other person mentioned it too. wasnt sure where id get quickest reply, so i tried insta page, fb page and tweet... hrs later- no reply... sent them message on fb messenger, reply in half hr, got given new code and all ok
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Runia Jahan
(@Runia25) reported
@CoinbaseSupport I need Help. I have been trying to to contact coinbase support via email and FB messenger for a month to be able to access my account but no one helped so far. I need to unlock my account. Anyone able to help?
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tanyalizing
(@MTanyalizing) reported
@talk2GLOBE It’s very difficult to reach out to you. Your Globe One app is not very user friendly. I tried messaging thru Facebook Messenger and response takes days and when I get one, response is not on point and does not seem to grasp the problem/concern; system-generated reply
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the time has come
(@K15rfc) reported
@Argos_Online @ArgosHelpers I have messaged through fb messenger , normally if you had an issue Argos would sort it, now the just palm you off!
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skye langley-soryu @ xiv hell
(@evil__slut) reported
i don't think i'll ever be able to describe how ******* jarring it is to open up your fb messenger and see a detective asking for you by legal name to help with an investigation on your r*pist. how did he learn about me? jer took extra special care to keep me hidden. i'm confused
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de_warenne
(@JeffDWarren) reported
@ProBikeKit_Help Hi, I have DM’d you all the details and had no answer, I’ve also contacted you via Facebook messenger, no reply. And tried to contact though the website customer services page on three occasions, here I am 48hrs later and no reply. Can some please help !!
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3po1nt0
(@3po1nt0) reported
@stubhub @TeamStubHub i have an event happening in next 24 hours and trying to get in touch with support here via dm, facebook messenger and phone but no response. would appreciate some help. thank you!
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Powellface
(@Ams_84) reported
@NewLookHelp have contacted customer services via email/Facebook messenger/WhatsApp - I’ve had zero response… please help
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🏳️🌈
(@frangibleheartt) reported
Why does my mom insist on asking me technology problems over Facebook messenger when she knows darn well even if I explain in meticulous detail she won’t get how to fix said problem
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Agent Smythe 🇬🇧🏴
(@agent_smythe) reported
@northerness @dandemanvillan Facebook has been one of the biggest problems. The sheer venom towards anyone not conforming to the government/BBC line is quite shocking. I deactivated my account and only keep it now because one or two friends insist on using FB Messenger.
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mark hetherington
(@TOONOULTON76) reported
@BritanniaLtd You do not answer on Facebook Messenger !!! And also contact us form you do not answer back your company is a joke no customer service 😡
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Rufus Firefly
(@RufusFirefly9) reported
It is impossible to get customer service from @KLM. I logged in to my user account and found out that one leg of my return flight was cancelled, NO UPDATE EMAIL. Then when I try to contact, my options are WhatsApp, Facebook messenger, and twitter. 1/
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EmveeR
(@emvee_r) reported
@ParallelsMac @ParallelsCares You should DM me a phone number / email address. Your 100% not responsive. You don’t monitor your Twitter or Facebook messenger help requests.
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Rushan Rozi
(@RoziRushan) reported
6.5 yrs ago a Jewish friend's moment asked me if I wanted to return to US, then Aussues kidnapped my son with Chinese, a guy sneaked in a FB messenger group that I was invited to, wrote I wanted to go to US for gay marriage. All problems r rooted in China/Oz not anybody else.