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Facebook Messenger status: messaging issues and outage reports

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Full Outage Map

Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.

Problems in the last 24 hours

The graph below depicts the number of Facebook Messenger reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Facebook Messenger. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Facebook Messenger users through our website.

  • 35% App Crashing (35%)
  • 26% Glitches (26%)
  • 23% Messaging (23%)
  • 8% Connection (8%)
  • 5% Sign in (5%)
  • 1% Multimedia (1%)
  • 1% Video (1%)

Live Outage Map

The most recent Facebook Messenger outage reports came from the following cities:

CityProblem TypeReport Time
Indianapolis Messaging 10 hours ago
London Messaging 1 day ago
Township of Evan Sign in 2 days ago
Columbus Messaging 3 days ago
Lewiston Messaging 3 days ago
Neustadt in Sachsen Messaging 3 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

  • GG4424
    GG (@GG4424) reported

    I have been waiting for a Live @WestJet Agent for +24 hours to reply to me via FB Messenger, regarding a lost baggage claim. #WestJet service is terrible!

  • MANISHA48849128
    MANISHA BISHT (@MANISHA48849128) reported

    @HDFCBank_Cares Service Manager Ajay who never even responds, i sent him 100 messages but he was jot even bother to reply back on FB messenger

  • coffeethenquest
    coffeethenquestions (@coffeethenquest) reported

    @vodafoneNZ The problem remains unresolved and I’m getting no responses on FB or FB messenger. Can we get some actual help please?

  • KarenzBotz
    Fun with Bots (@KarenzBotz) reported

    A great plume of the case of a Facebook Messenger app, Woebot users chatting to the service of help: cognitive behavioral

  • shii_kabue
    sweetCaroline (@shii_kabue) reported

    @PayPal @AskPayPal i need assistance with my account.I would like to talk to someone for immediate and proper assistance.Kindly don’t refer to the help center or the Facebook messenger.Please get someone to reach out to me ASAP.Alternatively tell me how i can reach out to someone

  • eiu_enna
    Big Demeanour (@eiu_enna) reported

    After she confirmed that she’s moving in with her friend but it took her a week to to say. So it wasn’t haphazard, but I did have terrible perception of her due to the way she acted on Facebook messenger. But her offline personality is so sweet and she’s mad thoughtful

  • Shop2712
    SHOP2712.CA (@Shop2712) reported

    @WestJet BFFR!! I’ve called again this morning at 6:30am an agent answered at 8am, she was super helpful but her system was down so she was waiting on quotes to make my change AND again you’re system hung up after 2 hour mark!!! Plus still no reply from my dm or fb messenger!!

  • 4PatriotsLLC
    4Patriots (@4PatriotsLLC) reported

    @Clay28311788 Oh sorry Clay, you were saying you wanted a discount, I was gonna help you out. You can send us a private message on twitter or on in Facebook messenger

  • susieocall
    susan lewis (@susieocall) reported

    @newlook Having made several attempts to resolve a click and collect issue via your Facebook messenger, WhatsApp and twitter 'help' options I am still without a resolution. Is there a Customer Service telephone number available to provide help?

  • transguys
    Joshua Riverdale (@transguys) reported

    @eBARnews I'm trying to reach Cynthia Laird. She reached out to me on FB but FB Messenger isn't working. I sent you a msg through your contact form, but the form doesn't provide a confirmation so I don't know if that went through either. Tech issues today!

  • caramelsunrise
    Karen Yao (@caramelsunrise) reported

    @aynbernos Same issue when I inquired sa new gym sa ortigas / pasig area~ I told them no, and that I'm not comfy with calls, and I kept asking for specifics nalang via fb messenger. teehee

  • wonderchef
    Wonderchef (@wonderchef) reported

    @RamanMohan8 We are here to help you! Kindly share your registered contact and complaint number via Facebook messenger (If you have registered a complaint earlier). If not, then you can register your complaint by connecting to customer care at 18602660788 or drop us an email at (1/2)

  • NZillo
    Iso the Bitesize-o (@NZillo) reported

    @gryphon_katsu I got this with Facebook Messenger the other day Why would an app decide to force-close itself and update WHILE IT'S OPEN, that seems like a really stupid and easily avoidable issue lol

  • xxx_kimbo_xxx
    Kim (@xxx_kimbo_xxx) reported

    @apchara PS Does not help that FB messenger still isn't working for me!

  • PhetamiAyuba
    Phetami Ayuba (@PhetamiAyuba) reported

    @DStvNg @DStvNg worst Facebook customer service... I have been sending my complaints since 1 hour ago on Facebook messenger and they will reply one message and go off I will start again and another agent one reply one message go off again

  • Raven_Satanas
    Raven (@Raven_Satanas) reported

    @Coles Already done all that via Facebook messenger only to be told, "Not our product, not our problem." Obviously very little regard for customer safety. I've messaged Pepsi Co directly.

  • n_snejana
    Snejana n. (@n_snejana) reported

    @sefkateliorgtr oh GOD, STOP THIS MURDER FOR PEOPLE! I offer to help an orphan. Write to me on Facebook messenger!

  • NarenJaiswal3
    Naren Jaiswal (@NarenJaiswal3) reported

    @SamsungIndia Sent you a DM.. I've escalated the issue via email, whatsapp, call center and also FB messenger.. i was supposed to get a call on thursday but haven't received a single call back till now.. @SamsungMobile @Samsung #notworthbeingaloyalcustomer #Samsung

  • amyharwood5
    Amy Harwood (@amyharwood5) reported

    @HalfMoonJamaica I have tried to contact you via the contact page on your website (which is not working), an email address found on FB, FB messenger and Instagram DM. No replies. A poor show from Jamaica's highway rated resort and @Forbes travel guide winner. Please help! 🤞

  • missusGROG
    Kimmie (@missusGROG) reported

    @superdude26 @Qantas Did you get it fixed ? I had to go between Facebook messenger and here to resolve my classic award ticketing issue.

  • Tony_Abiri
    Tony Abiri (@Tony_Abiri) reported

    @OPayNigeria Hello, Opay. It seems your service is deteriorating. You are also not responding on facebook messenger. I have two transactions on the 21st of February that is still pending. The transaction numbers are 230221026441870870 and 230221036392644493.

  • ATPouxe
    Trufaglu 🇫🇷🇻🇳 (@ATPouxe) reported

    @MaxWinebach @jasonwoodmansee Have the same issue with FB messenger, selfies are terrible

  • crystalcoffins_
    rowan 🦇 (@crystalcoffins_) reported

    help is anyone else on fb messenger and can’t send tiktok links anymore and keeps getting “access denied”

  • StarAyodele
    Tuneli (@StarAyodele) reported

    I don't need to check facebook messenger or whatsapp continuously to see whether she has sent any messages or not.I can spend more time on creativity. I cn chase my passion without any problem. But after running miles after miles & I have not breath left, I start to miss someone.

  • the_wilderless
    grace in the wilderless (@the_wilderless) reported

    We have game-changing tech all over the place, people mocking up apps that do absolute magic, Meanwhile Facebook messenger is the only site I can think of that not only can’t fix typos, but actively CAUSES them by jumping the sues or all over as I type

  • RosalyndSymes
    Rosalynd Symes (@RosalyndSymes) reported

    @nxcare I need help amending a booking, have tried contacting with you online via fb messenger and by phone. Now trying twitter

  • Canadienne1978
    Donna Lavery (@Canadienne1978) reported

    @SportsDirect_CS I've been trying to contact customer service via Facebook messenger. I got an initial response from someone saying they will look in to it and have heard nothing since. My order was sent to my old address (my fault), and apparently returned to Evri?

  • edgeofsammy
    han🪬 (@edgeofsammy) reported

    help are you guys getting put in mass gvf fb messenger group chats too

  • CarsickH
    Carsick Heaton (@CarsickH) reported

    @MSROPER10 @caviterginsoy It looks to me like Facebook messenger, or maybe just the iPhone messaging app. Either way it's a messaging service.

  • JulsieJane
    Julsie (@JulsieJane) reported

    MTN is the most useless company on the face of the planet. No help. Billing incorrect. They don’t answer their FB messenger! They expect you to call from all over the world to get help and you sit for hours on the line. USELESS, USELESS, USELESS