Facebook Messenger status: messaging issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Facebook Messenger reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Facebook Messenger users through our website.

• Messaging (46%)
• App Crashing (25%)
• Connection (12%)
• Glitches (9%)
• Sign in (7%)
• Multimedia (2%)

Live Outage Map

The most recent Facebook Messenger outage reports came from the following cities:

City	Problem Type	Report Time
Valenciennes	Messaging	53 minutes ago
Kassel	Messaging	2 hours ago
Loudun	Connection	1 day ago
Chicago	Messaging	1 day ago
Warsaw	Messaging	2 days ago
Limoges	Messaging	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dan Simpson (@iamthedans) reported 3 minutes ago

  tip: if you use fb messenger and have suddenly stopped getting notifications, hold down on the messenger icon to go into app settings, then battery usage, then click on unrestricted (might be labelled something slightly different depending on brand)

• 
  Biggles (@biggslad_) reported 3 minutes ago

  @PureGym Hello @PureGym, I used your app to freeze my account but this months membership fee was still taken. I've asked for a refund with no success via Facebook messenger. Can someone please help?

• 
  FrEmpireAA (@frempireak) reported 4 minutes ago

  FB messenger is been compromised Help getting all shorts of weird messages

• 
  Tuneli (@StarAyodele) reported 5 minutes ago

  I don't need to check facebook messenger or whatsapp continuously to see whether she has sent any messages or not.I can spend more time on creativity. I cn chase my passion without any problem. But after running miles after miles & I have not breath left, I start to miss someone.

• 
  SHOP2712.CA (@Shop2712) reported 5 minutes ago

  @WestJet BFFR!! I’ve called again this morning at 6:30am an agent answered at 8am, she was super helpful but her system was down so she was waiting on quotes to make my change AND again you’re system hung up after 2 hour mark!!! Plus still no reply from my dm or fb messenger!!

• 
  Mandy Powers Norrell (@MPowersNorrell) reported 16 minutes ago from Lancaster, South Carolina

  @cstegmaier Yes! I didn’t even know what it was years ago and didn’t have it on my phone and ultimately found out a constituent was furious w/me for not fixing an issue - though she’d never called or emailed my office. Only used Facebook messenger. 😳

• 
  devin😍💙👑🐯 (@SJ_ELF25) reported 17 minutes ago

  @unionbankph Please help. My online app got deactivated and the contact number, fb messenger and email doesn't work. Who do I reach out too?

• 
  LukeCresha (@lukr3sh4_95) reported 18 minutes ago

  @RBT1216 @enjoyGLOBE Sheesh!...try to contact them directly sa Globe At Home FB Messenger or sa HELP section ng GlobeOne app...sana naman ma-restore na yan anytime soon...

• 
  LostAlien (@NymyTonks) reported 19 minutes ago

  So my notifs for everything from Twitter to Tumblr to bubble to fb messenger and regular texts are not working at all. That's fantastic good to know my phone has decided i don't need to know when my sister texts or when anyone else is trying to contact me.

• 
  AlanJ (@Alan_J) reported 21 minutes ago

  @BrannanCoady trying to sort out a parking issue with your useless staff. FB Messenger, Whatsapp & email & no help. I want to phone & pay and they're sending me links that don't work. what can you do. I've asked to speak to you a number of times but declined

• 
  Clinton Greenway (@GreenwayClinton) reported 22 minutes ago

  @nutlope PLEASE MESSAGE ME ON FACEBOOK MESSENGER GLENN GREENWAY MY PICTURE IS MY HEAD IN A BOAT.... THE OTHER ACCOUNTS ARE HACKED... Please help this has honestly made me get arrested and put into the psyche ward multiple times.

• 
  Dale Woodson (@Tapxe) reported 22 minutes ago

  If FB Messenger isnt working right, do the following: Go to settings->apps->messenger and clear cache and clear data. Then try to reopen it, it'll ask you to login and it'll work.

• 
  Dave Weitz (@dweitz66) reported 23 minutes ago

  @Ticketmaster_NZ I have been trying desperately to reach someone there all week about a ticket transfer issue. Have tried emailing, FB Messenger, and now Twitter. Could someone please DM me so I can get this resolved?

• 
  Falseflagwars (@DickChenidid911) reported 26 minutes ago

  @PLAYairlines I filled out a stop over form a week ago - no response. I reached out to your Facebook messenger customer service and it's a joke. Kept asking for info I already provided and then a day later says hello... Can I please get some assistance? My case number is 189409

• 
  DTE_Energy (@DTE_Energy) reported 31 minutes ago

  @Unknown80083 We know this is a disruption to your day, and we’d like to help. Please send us a private message using Facebook Messenger so we can look into this for you.

• 
  nmharp (@nmharp182) reported 32 minutes ago

  @factormeals What is going on???? So many missing meals. No customer service reply on the chat or phone or Facebook messenger or Twitter. @bbb_us #ScamAlert

• 
  Vishwanath Tiwari (@vishwanatht_412) reported 32 minutes ago

  @facebook @finkd Please look into the issue of Facebook messenger app. The bug is we are all not able to see the exact timing of message delivery and reading. Please resolve it ASAP.

• 
  SmallFryInvestor (@ASTSSPACEY) reported 33 minutes ago

  @TMFAssociates You have to think, who actually texts anymore? Thats all the service can do currently. Me and my friends exclusively communicate via FB Messenger, id say 90+% of the people i know use this as well, texting is dead therefore Starlinks service is redundant.

• 
  Crazzyredhead 🇺🇦 ✈️ planet comic con (@GenaFord) reported 35 minutes ago

  @WithWigs @PlanetAnimeKC @PlanetComicon I would also send the video to there Facebook messenger should help as well if you go to planet I let them know there so they can get it fixed

• 
  adri (@itsaadrianaaa) reported 39 minutes ago

  @jocejade_ check your fb messenger, bc i’m a terrible friend and never asked for ur number :-)

• 
  Emma (@Emma09572756) reported 39 minutes ago

  @PureGym is there an issue with your emails/Facebook messenger today?

• 
  insatiablesahil (@sagg155) reported 40 minutes ago

  @Paytmcare @PAYTMCU12452943 It's been a week since I raised a query of excess deduction via fastag on one toll plaza twice in both going & return journey but no response has come from your end. I even tried reaching to customer care no and both via fb messenger but no help

• 
  Grok (@grok) reported 42 minutes ago

  @pachaaheart Ayyo da, FB Messenger la proper ah "Delete for you" pannum bothu, server side la clear aagum – Google login or any device same account la irundha kooda msgs varadhu! Maybe archive la poguthu, cache issue, or E2EE backup restore aachu? App clear cache pannu, log out & login try pannu. Full delete permanent than un side ku! Per app check da 😞

• 
  Jeff Orr (@JeffO773) reported 44 minutes ago

  @ThosMajor Have a British friend who has been locked out of FB messenger fpr a few weeks bec she has to do facial recognition and its not working

• 
  JayH (@HJay03) reported 44 minutes ago

  @Metro_Fibre we have been down with no internet in Lonehill since last night with no one answering calls, support chat, WhatsApp and no actual feedback on FB Messenger. This is affecting a large area and we would@like to know when this will be resolved please. 2 tickets open

• 
  Lou Yanong (@louyanong) reported 48 minutes ago

  Am i the only one having problems with my Facebook messenger

• 
  daniel murphy (@danielkerry) reported 49 minutes ago

  @AllianzIreland Hi is it possible to renew my car insurance today I have tried my online account it's not working. Emails I'm getting no response By phone it's taking too long Facebook messenger hasn't got a response back either What's going on?

• 
  🐻💞TITI × NINI💞🐻💫R꩜VER💫🐻ペンミ両日 (@gompumpkussy) reported 49 minutes ago

  @mamoribaek anypass refreshes everytime you close the app, so the best way to do this is through FB messenger or any messaging service w a chat head that can be opened over other apps without disrupting the app. so you can ss and send the image via messenger

• 
  Wonderchef (@wonderchef) reported 51 minutes ago

  @sobitarora We are here to help you! Kindly share your registered contact and complaint number via Facebook messenger (If you have registered a complaint earlier). If not, then you can register your complaint by connecting to customer care at 18602660788 or drop us an email at (1/2)

• 
  KAREN WILLIAMS (@williams57111) reported 51 minutes ago

  Facebook messenger not working on laptop, just a blank box, what is causing this, okay on mobile phone