Facebook Messenger

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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.

Problems in the last 24 hours

The graph below depicts the number of Facebook Messenger reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Facebook Messenger Outage Chart 01/01/2026 23:00

At the moment, we haven't detected any problems at Facebook Messenger. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Facebook Messenger users through our website.

  1. Messaging (52%)

    Messaging (52%)

  2. Glitches (19%)

    Glitches (19%)

  3. App Crashing (12%)

    App Crashing (12%)

  4. Sign in (7%)

    Sign in (7%)

  5. Connection (7%)

    Connection (7%)

  6. Multimedia (3%)

    Multimedia (3%)

Live Outage Map

The most recent Facebook Messenger outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceTorreilles Messaging
GermanyWissen Glitches
GermanyWissen Glitches
United StatesYuma Messaging
NetherlandsHoorn App Crashing
GermanyWissen Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

  • _noisyneighbor www.guava-inc.com (@_noisyneighbor) reported

    @iangondo5 That's true, usually this happens when one jumps into the red ocean. Trying to solve a problem with an already working solution. One of my friends once said Mark Zuckerbag introduced FB messenger to rival WA , cut the story short, Mark ended buying WA!

  • EmzRaven Emz Raven (@EmzRaven) reported

    @yoursclothing I need help. Have contacted in all ways possible but had no response. Live chat won't work, no response to contact form, fb messenger or even on a post on the fb page, despite yours replying to other comments on that post.

  • OutwoodRedcar Outwood Redcar (@OutwoodRedcar) reported

    We are currently experiencing an issue with our phone lines in the Academy. In the event of an emergency please contact 07593139048, for any blended learning enquiries please contact the Google Hotline, any non urgent enquiries please contact us via Facebook messenger.

  • julianagmurphy Juliana Murphy (@julianagmurphy) reported

    @canadaposthelps my package has been out for delivery for 11 days! Can you help? I’ve been in touch via Facebook messenger to no avail. 🤍

  • Karri_Kemyst 💜 Karri Salas💜 Wikipedia is NOT a valid source (@Karri_Kemyst) reported

    @MindCandy15 I have a couple of people that I use Facebook Messenger with but I don't actually post anything there. I'm hoping he gets taken down fast especially since this was posted to MsPackyetti and she has such a big following that it should be mass reported quickly.

  • yu_go_glen_coco Jani (@yu_go_glen_coco) reported

    @AEO I need help with an issue about a receipt, I’ve reached out via email and fb messenger and nothing yet.

  • joshvishnu Vishnu Joshi (@joshvishnu) reported

    @airvistara I have got a message saying my 11th Jan Delhi to London flight is cancelled. Trying to contact your help line for a few hours now. I can't get through. I have emailed, posted in Facebook, trying talking in FB messenger. Who and when can I get help immediately?

  • KatShaw125 Kat Shaw (@KatShaw125) reported

    @deramores hi, I'm waiting for responses back on three emails and trying to contact you on the phone was pointless, puts you on hold then cuts off minutes later and Facebook messenger no reply on that as well! I need to cancel or amend my order DESPERATELY! Help please

  • _czepluch Jacob Czepluch (@_czepluch) reported

    @_franzihei My biggest problem is that in Denmark it somehow became the norm way back to use Facebook messenger for everyone. This makes it way harder for me to delete facebook entirely.

  • Hawley1Cathy Cathy Hawley (@Hawley1Cathy) reported

    @SendaCakeNow I just sent 2 Christmas bundle explosion boxes . One exploded and the other didnt. Since dec 22 I have been trying to reach customer service.. emails, phone calls. Facebook messenger assist without success. Pls advise

  • Teresa_Morgan10 Teresa F Morgan 🥂🍹🍸 (@Teresa_Morgan10) reported

    Damn it. FB messenger is down. And I had people to message.

  • Andres74Torres Andres Cara de Res (@Andres74Torres) reported from Los Angeles, California

    Whenever I call @flyvolaris for help, my call somehow gets dropped. And they never call back. Customer service on Facebook messenger keeps on giving me the same solutions over and over, none of which work. None of the electronic codes they are giving me work!!!!!!

  • btpittsenbarger Bren Pittsenbarger (@btpittsenbarger) reported

    @Marthentic @BackToBee I also think (broad assumption time) WhatsApp isn’t as popular in the US as it is in the rest of the world because in the early days you had to subscribe/pay a fee and unless you really needed the service for international calls and texts, people stuck with Facebook Messenger

  • KarenzBotz Fun with Bots (@KarenzBotz) reported

    InnerHour take a Facebook Messenger app, Woebot user falls in the service of a preference for a bogus address).

  • AimeeMa91956837 Aimee Marie (@AimeeMa91956837) reported

    @BootsUK terrible customer service. Been waiting for a click and collect since 24th December. Everytime I went they said they hadn’t got it. Tried to cal several times no one manning phones and Facebook messenger they refuse to talk to me. What a joke.

  • radiantnavin Navin Prakash (@radiantnavin) reported

    Phone broken. Not available on WA/Phone. If anything important, Text me on FB Messenger

  • Nathani28860860 Nathaniel (@Nathani28860860) reported

    @thickanimegf Trying to send you one but I'm having trouble loading it do u have what's app or Facebook messenger it will be easier to send there

  • Andres74Torres Andres Cara de Res (@Andres74Torres) reported from Los Angeles, California

    I decided to postpone my trip again, canceled my flight, and received the electronic credit in my email. I tried using the electronic credit and it did not work. I called @flyvolaris customer service and spoke with customer service on Facebook messenger.

  • kathryn_haigh Kath-H (@kathryn_haigh) reported

    @PlayStationUK I need to speak with someome in customer service urgently. I have sent an email, I have tried Facebook messenger and no response. The Web page continously takes me to a robot which does not ask the appropriate questions. Can you advise how I can get in touch ?

  • CashAppPleaseH1 CashAppPleaseHelp (@CashAppPleaseH1) reported

    @CashApp @CashSupport DM'S DON'T WORK. FB MESSENGER DOESN'T WORK. AROUND AND AROUND W/ EMAIL SUPPORT HAS NOT HELPED. I NEED A REAL PERSON TO HELP ME. SUCH A LARGE COMPANY HAS NO PHONE/ 1on1 SUPPORT? I NEED MY STIMULUS MONEY. I HAVE RECOVERED ALL NEEDED LOGIN INFO.

  • WatmoughDean Dean Watmough (@WatmoughDean) reported

    @evermadeUK I can't believe how poor your customer service is. Ordered a picture for my wife's birthday (over £200) and I've heard absolutely nothing from you. Had to chase you twice on FB messenger, now only to be told it won't arrive in time for her bday!! Full refund required.

  • JanetGi83752115 Janet Gibbs (@JanetGi83752115) reported

    @TomTom That is indeed the problem the link doesn’t work for me, I have sent you my email address on fb messenger. It is crazy that I have to resort to social media because your support/live chat/email is only available once you have logged in ....and the problem is I CAN’T LOG IN

  • harrisandwich Harrison, but sandwich 😷 (@harrisandwich) reported

    @designatednerd I was so entrenched in my work I didnt even notice the slack outage until my boss had to call me through Facebook messenger of all places because of an emergency with a project he needed me to deal with. I should have known things were too quiet to be anything good

  • IcyTrouble sukaji (@IcyTrouble) reported

    I have issues rn with facebook messenger calls. Other people in the call can hear my desktop audio even if I am using earphones. Anybody knows any fixes for this? I tried searching online and found no issues similar to this.

  • BagpussWakey Jeff Bagnall (@BagpussWakey) reported

    @marksandspencer dreadful customer service today. Contacted you by tweet and Facebook messenger. On neither occasion have you had the courtesy even to reply.

  • devenspeaks Deven (@devenspeaks) reported

    @SamsungIndia dear team @SamsungIndia plz solve my problem asap I am winner of your contest #FullOn you declared me winner on 23 Rd December and I have forwarded all details via FB messenger but I didn't received any email from your side till today. Plz plz help me and send my prize

  • Tessaraphael Tessa Raphael (@Tessaraphael) reported

    @EntertainerToys can you respond to my messages on both Twitter and Facebook messenger!! Your customer service is shocking!! @EntertainerToys

  • iamimalik Irfan Malik (@iamimalik) reported

    @StarbucksUK is your customer service team even operating. I ve tried ringing, fb messenger and email and I still can’t get any response. Need assistance ASAP. Really poor #poorcustomerexperience no

  • Ayobamiii___ génial. (@Ayobamiii___) reported

    Scrolled down my Facebook messenger and noticed how accounts I once conversed with now belongs to white men and women.

  • kctuckness1 kctuckness ⭐️⭐️⭐️ (@kctuckness1) reported

    My FB messenger is down and so is my WhatsApp!!! For the hundreds of you sending messages this is why I can’t respond!!!!! So sorry! Hopefully fixed soon!!!!! Stay the course!!