Facebook Messenger

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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.

Problems in the last 24 hours

The graph below depicts the number of Facebook Messenger reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Facebook Messenger Outage Chart 12/04/2025 03:15

At the moment, we haven't detected any problems at Facebook Messenger. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Facebook Messenger users through our website.

  1. Messaging (56%)

    Messaging (56%)

  2. Glitches (14%)

    Glitches (14%)

  3. App Crashing (11%)

    App Crashing (11%)

  4. Connection (8%)

    Connection (8%)

  5. Sign in (6%)

    Sign in (6%)

  6. Multimedia (3%)

    Multimedia (3%)

Live Outage Map

The most recent Facebook Messenger outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
GermanyBerlin Sign in
United StatesWest Lafayette App Crashing
United StatesKennewick Messaging
New ZealandAuckland Messaging
United StatesLacey Messaging
GermanyWissen Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

  • ThonyKing5 Thony King (@ThonyKing5) reported

    My Instagram internet not working thony king I can not connect with my friends on Facebook messenger and whatsapp

  • Michae_lll Michael ☀️✈️ (@Michae_lll) reported

    Oh Christ my mother now knows how to send me TikToks on Facebook messenger. God help me

  • itsmarsmath Mario Mattia (@itsmarsmath) reported

    @GoDaddyHelp No thank you, thats all you guys are programmed to say.. I spoke to chat, phone, facebook messenger and you still can’t help and scam people.. you ain’t gonna tell me anything different. I reported you guys to the BBB. Unless you can get my free domain as promised dont bother

  • swills9 Steve (@swills9) reported

    @Richard16830567 @VirginAtlantic Have you tried What's App or FB messenger ? Last time I postponed a trip I used WhatsApp, tool a bit of time to reply, but once they did...excellent service:-)

  • vincent_rants Vincent’s Rants 🎗✊ (@vincent_rants) reported

    @teddycasino So you mean the VP does not have the numbers of the Senate Majority Leaders... and she had to use FB Messenger to contact them. Just want to know that if it’s true how did he message back to fix the meeting as the message come from someone who is not on his friends list.

  • ChronSyn Scott Pritchard (Powered by Copilot) (@ChronSyn) reported

    @JeffAHamilton I can't pin down specifics since I've not played for a while, but any sound which appears out of nowhere and is persistent. Real world comparison: getting lots of messages from people on FB messenger, causing lots of *ping* sounds

  • MLE_King Emily King (@MLE_King) reported

    @bobsopinions @RSBNetwork Nevermind. Looks like they took that down too. I am watching through a link on FB Messenger.

  • emmastewart18 Emma Stewart (@emmastewart18) reported

    @ODEONHelp absolutely horrendous customer service. I have now had to rebook the tickets costing me an additional 20 pounds. I have tried to contact the odeon through phone, Facebook messenger, Instagram messenger, Twitter DM, various tweets and through email and not one response

  • casketvamps it's ash! 🌿 (@casketvamps) reported

    @scuttlebuddy facebook messenger groupchats are terrible and lawless and i'm so glad nobody i know uses them anymore

  • DCLiverpoolFan W.A.N. (@DCLiverpoolFan) reported

    @RAVPower anyone here? I’ve been trying to contact your #customerservice on your site and on FB messenger for weeks. Radio silence. Had to repeat the issue a few times already. Please check your history.

  • athul4eu Athul Krishna (@athul4eu) reported

    @cashtary @eDreams I’ve been trying to contact them through phone, webchat, Facebook messenger and whatnot. All they do is say the agents are busy and hang up. What I want to do now is to pull in the dates and I’m not getting any help from anywhere.@eDreams

  • QueenBluePanda Selina Kyle-Sama🦁 (@QueenBluePanda) reported

    How do i disconnect my Facebook messenger app from my Facebook? This **** is calling random people and i do NOT like this glitch.

  • ElEllarenee Ella renee (@ElEllarenee) reported

    @TuesdayGreen3 @BritishGas Hi I had the some issue and needed a top up ASAP. I contacted them today through Facebook messenger and they got back to me and sent someone out within 3 hours. Hope this helps x

  • trishdalbey Trish Dalbey (@trishdalbey) reported

    @HP and @HPSupport found help on your FB messenger platform. Still waiting on this one. Don't bother. I'm done.

  • superstratrob91 David Robson (@superstratrob91) reported

    @adidasUK I have been having a terrible time trying to make a purchase via the Adidas website. The help I am attempting to get via the Facebook Messenger and WhatsApp support service has been far from of a standard I would expect from a worldwide brand such as this. There is…

  • stibskii Steven (@stibskii) reported

    @talk2GLOBE I did send you guys a DM but I didn’t get any response. But it’s alright. We did get someone from the customer service via FB Messenger. I hope the service gets back tomorrow really having a hard time working without internet connection.

  • aprilbishop777 April Bishop (@aprilbishop777) reported

    It’s been a week now that customer service I messaged from my FB messenger and said they would get back to me. I ordered my 2nd ipsy bag I was going to get the X bag but changed my mind. The rep wiped out all my points my history everything. It’s been week and no reply.

  • Lisasjnc Lisa Jackson (@Lisasjnc) reported

    Tough Mudder customer service is non-existent! Tried for several months to get in touch; email, Facebook messenger, their website etc... - there isn't a phone number. we are a party of 3 - one has a 11:15am slot, one a 1pm and I don't have one at all!!! the race is in 5 days!

  • _dlangille Deeloooo🧚🏼‍♀️ (@_dlangille) reported

    Wtf ..... I deleted majority of my pics out of my phone but I sent them to myself on fb messenger so I’d have them still & half of them didn’t even send so now all of my pics are gone for good😭💔💔💔💔 I wanna cry I have attachment issues w my pics/vids

  • athul4eu Athul Krishna (@athul4eu) reported

    @eDreams @eDreams_en I was finally able to get hold onto one customer care agent through Facebook messenger and resolved my problem.

  • ElEllarenee Ella renee (@ElEllarenee) reported

    @shantelle72 @BritishGas Contact them through Facebook messenger I had the same issue and they got back to me on there. They sent someone out within 3 hours when I message them today.

  • LeixTaexBTS i 💜⁷ yuo ~ Lei (@LeixTaexBTS) reported

    Me ignoring my cousins calls on Facebook messenger because I know they’re all just calling for $. Sorry, I spent it all on cardboard photos and can’t help.

  • siipiorg Siipi (@siipiorg) reported

    @jonesusHchrist I use Facebook Messenger and Telegram, but I build on Matrix. I have nothing to hide, so I don't need Signal. I do not want to use Adblock or anything what blocks trackers. I want to see ads targeted for me and sell my data to spend less money for a service.

  • twinsfanmatt Matt Renz (@twinsfanmatt) reported

    Business idea: a service where someone manages your fb messenger messages after you list all the crap you're trying to get rid of for free.

  • Chermont777 Adalgiza Chermont 🇩🇴 (@Chermont777) reported

    @DivaLaci @jonbraylock I was the same way, rather pay money than fight 2 find someone to help...I got over that. I have some friends and we help each other out w self-tapes. We do them over zoom/FB messenger. I've even done it by phone. There are also FB groups where you can get a reader for free.

  • emmastewart18 Emma Stewart (@emmastewart18) reported

    @ODEONCinemas absolutely horrendous customer service. I have now had to rebook the tickets costing me an additional 20 pounds. I have tried to contact the odeon through phone, Facebook messenger, Instagram DM, Twitter DM, various tweets and through email and not one response

  • San10sail Sandra Wilson (@San10sail) reported

    @FedExHelpEU sent in Facebook messenger. please address this as soon as possible. I do not want a poor credit rating because your invoice payables/receivables are not communicating. Serious problems here

  • siipiorg Siipi (@siipiorg) reported

    @jonesusHchrist I use Facebook Messenger and Telegram, but I build on Matrix. I am not criminal, I have nothing to hide, so I don't need Signal. I do not want to use Adblock or anything what blocks trackers, I want to see ads targeted for me. I want to sell my data to pay less for a service.

  • hippychicky55 Sarah F (@hippychicky55) reported

    @jeshyr I can't recall all what happened. But when I first told them about health care card they either did something wrong & so they ended up back date it which was great. I did it all via Facebook messenger when was an issue. Very good customer service person I got.

  • siipiorg Siipi (@siipiorg) reported

    @jonesusHchrist I use Facebook Messenger and Telegram, but I built on Matrix. I am not criminal, I have nothing to hide, so I don't need Signal. I do not want to use Adblock or anything what blocks trackers, I want to see ads targeted for me. I want to sell my data to pay less for a service.