Is Facebook Messenger down?
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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Facebook Messenger reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Facebook Messenger. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Facebook Messenger users through our website.
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Messaging (55%)
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Glitches (14%)
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App Crashing (10%)
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Connection (10%)
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Sign in (5%)
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Multimedia (4%)
Live Outage Map
The most recent Facebook Messenger outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Windsor |
Messaging | |
 Canton |
Messaging | |
| San Jose |
Glitches | |
| Sebastian |
Messaging | |
| Plantation |
Messaging | |
| Sebastian |
Messaging |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Facebook Messenger Issues Reports
Latest outage, problems and issue reports in social media:
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Tyler
(@tp_williams12) reported
@airfrance @Delta delayed over 2 hours leaving Rome, couldn’t get bags checked in a reasonable timeframe, missed my connection in Paris and now we’re just standing in line at the AirFrance desk. Customer service line isn’t open, no response on FB messenger….this is ridiculous
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keidy
(@kkkeidy) reported
@LOTPLAirlines Help. I have a booking in less than 48h that I want to change and can't do myself, and it is literally impossible to get through WhatsApp or FB Messenger. Got hung up after 2.5h on the phone. Filled in the online form, with no response. How do I speak to a person?!
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Gerry Sykes
(@g_s_design) reported
@Debenhams please can you help, I tried contacting you via Facebook messenger 5 days ago with no answer regarding my order. Please contact me via either platform.
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I'm Debu
(@DebjeetDebnath) reported
@MobiKwikSWAT @MobiKwik @BipinSingh This is your customer support where no one picks the calls and only bots reply in your help section or fb messenger or email. Worst app.
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Kazi Rabbany - building SaaS ✪
(@kgrsajid) reported
@sabakarimm Interesting 💡 but why can't fb messenger or whatsapp solve that problem?
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Naif Khalid ~
(@Nio0of) reported
@KLM @KLM I already sent you a DM in Twitter, Facebook Messenger, Whatsapp, and I called. Only one answered and they didn’t help me with this
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Emma Grant
(@EDInteractive89) reported
@loveholidays Hello, I asked a question on Facebook messenger on 27th June, got a reply asking for more details and haven’t heard anymore. Frustrating as the live chat didn’t help either.
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Naif Khalid ~
(@Nio0of) reported
@KLM I already sent you a DM in Twitter, Facebook Messenger, Whatsapp, and I called. Only one answered and they didn’t help me with this
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Mabelin Ramirez
(@mabelinr1994) reported
I so hate it when people try to bring me down. This makes me want to delete all social media. Just ugh. Especially when I get very negative and nasty messages via Facebook messenger.
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Ant
(@ANTblivious) reported
@silvergelpen That is a format limitation of text messaging (all the SMS/MMS chirping that’s going on). Send it through a more modern service like WhatsApp, Signal, Facebook Messenger, etc. until these phone carriers get their act together.
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Nooge 19
(@nooge19) reported
@AerLingus my flight this evening has been cancelled. I’ve spent 3 hours trying to get through to someone and Facebook messenger replies are taking hours. Can someone help?
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Meryn Stewart
(@MerynStewart) reported
from
Glasgow, Scotland
@airtransat I’ve just been disconnected by you after being on hold for 3 hours trying to speak to someone. You have also not replied to my Facebook messenger or Instagram DMs. Absolutely appalling customer service. Please get in touch ASAP
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Queennie Lopez
(@queennielopezz) reported
@cathaypacific Tried contacting you thru call, FB messenger, Twitter DMs but no luck. Waited an hour for someone to pick up my call and no one picked it up. I have a flight 40hrs from now and no one is answering. What service is this? Very disappointing.
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Chris Noon 💙
(@crispyspleen) reported
@British_Airways You aren’t - I did reply but it was to a bot - I have already done this on FB messenger a week ago and still waiting for a response - this just further demonstrates your awful customer service.
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Katherine Elizabeth
(@katebeth21) reported
Why has Facebook messenger crashed on me like 6 times in the last 48 hours? Anyone else having any issues?
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JR
(@jRbucss) reported
Ang walang kwenta ng cust.service ng @Metrobank!!! My cc was fraudulently used, and I have no one to report it to!!!! Facebook messenger has no use, and noone’s answering in their hotline! So kapag namax-out tong card ko tonight, thank you nalang????? Asdfghjkl!!!!!!!
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Christina Ashmore
(@cashmore_ifse) reported
@airtransat I've been on hold for almost 3 hours trying to get a hold of your customer service to make changes to my travel plans in Sept. I tried to "manage my booking" online but that didn't work. I tried Facebook messenger and was told to call customer service. Please help.
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Jason Pinyan
(@jpNla) reported
@VerizonSupport I chatted online with support on FB messenger. He confirmed there is an outage in the Los Angeles area and could take 12-14 hours to resolve.
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Mabelin Ramirez
(@mabelinr1994) reported
I so hate it when people try to bring me down. This makes me want to delete all social media. Just ugh. Especially when I get very negative and nasty messages via Facebook messenger.
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Leanne
(@Leanne635635852) reported
@SilverstoneUK Help bot is no use. Neither is your email address or Facebook messenger as they all get ignored. Still don’t have Thursday tickets despite saying by email they are there to download….
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Tina Slodyczka
(@tina_slodyczka) reported
@LOTAirlinesUS I have two years old child will fly with us. I want to change the seats for our coming flight. I have tried to contact customer service by phone, fb messenger but no one responded. How can I get in touch with really person?
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Laura McVey
(@Lolizvey) reported
@AerLingus I've been trying to get a refund for a flight your online system failed to cancel for almost a month. I've tried by phone support, email, FB messenger, and IN PERSON numerous times. Can a real person please help?!
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Exile
(@I_Choose_Exile) reported
from
Saeki-ku, Hiroshima-ken
@chanclatrix @lescoggi Up & down still.😫 I have 3 bars now, but service was out when I started typing this reply. TBH I don't make many *actual phone calls since everyone around me uses LINE or FB Messenger for text and audio or video calls, but I do need to leave the comfort of my home WiFi later.
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NurZinnia
(@Dmyrtille1300) reported
@GSCinemas I have a question, where can I contact your Cust Service? I have dropped a message yesterday on FB Messenger but no reply till now.
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Liam Wilkinson
(@liamwilkie) reported
@SkyHelpTeam Managed to eventually get this sorted via Facebook messenger. Service over the phone is shocking… either the phone line cuts off, you spend an incredibly long time on hold, and when you speak to someone they are not the correct person to resolve your problem 🤬😡
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DJ WIKKID
(@DJWIKKID) reported
@visiblecare Hello, I am trying to get in touch with the engineering dept with Visible to help me with an issue I'm having with a new phone designed to work on LTE/cdma networks. Please msg me asap. I would prefer if you reached out using FB messenger at /djwikkid
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Lewis Sheldon
(@LewisSheldon19) reported
@georgiarow_ @jakeburtonuk @CharlotteDeak Looks like a Facebook messenger group chat to me. Not a PANTHERS gc, anyway sorry Georgia-Rose but he’s had your trousers down there love
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Mabelin Ramirez
(@mabelinr1994) reported
I so hate it when people try to bring me down. This makes me want to delete all social media altogether. Just ugh. Especially when I get very negative and nasty messages via Facebook messenger.
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Natascha LaDouceur
(@Natascha1212121) reported
@westjet #westjet lost luggage for 4 people. We are in day 3 now with no info and no responses to my multiple DM and FB messenger. Sent reservation and info. Can you pls help!
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Jason Pinyan
(@jpNla) reported
@VerizonSupport I sent a DM to your FB messenger as requested as well with absolutely no help. Instead I was told to DM again...while I was in a DM with your support team.