Facebook Messenger

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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.

Problems in the last 24 hours

The graph below depicts the number of Facebook Messenger reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Facebook Messenger Outage Chart 05/22/2024 18:05

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Most Reported Problems

The following are the most recent problems reported by Facebook Messenger users through our website.

  1. Messaging (60%)

    Messaging (60%)

  2. Connection (15%)

    Connection (15%)

  3. Sign in (11%)

    Sign in (11%)

  4. App Crashing (7%)

    App Crashing (7%)

  5. Glitches (4%)

    Glitches (4%)

  6. Multimedia (2%)

    Multimedia (2%)

Live Outage Map

The most recent Facebook Messenger outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceSaintes App Crashing
CanadaQuébec Video
United KingdomCardiff Messaging
BangladeshDhaka Messaging
ItalyBregnano Messaging
United KingdomLeicester Messaging
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

  • KelseyB58340491 Kelsey Bailey (@KelseyB58340491) reported

    @Missguided_help I have on Facebook messenger you haven’t been very helpful what’s so ever it’s been 2 days I’ve been waiting for someone to help with my enquiry, they send a message them ask me to rate the service I received

  • markyerkes1734 Mark Yerkes (@markyerkes1734) reported

    @thejuliarock @StephenStorey We met some lovely people in Belize three years ago and have been trying to find a way to help them since. My wife chats with them on FB messenger. They don’t have an actual address. Somehow we are supposed to send a package to a post office an hour away and they get it there?

  • hey_caza kore_13 (@hey_caza) reported

    @PLDT_Cares hey! I paid my bill on time and yet, you cut my service off. I tried calling you via 171 and chatting you via FB messenger but I still didn't receive any help.

  • MoFromStreamr Mo (@MoFromStreamr) reported

    @neilvagg Depending on who you’re flying with, some countries - and therefore their airlines - will completely ban WhatsApp unless you’re connected to a national telecoms service provider. It happened in UAE with FB Messenger.

  • ErasmusBelial Erasmus, the Braindead (@ErasmusBelial) reported

    @World3nder they want you to break the containerization of their service through a browser window to demand native android/iOS privs. if they sandbag or outright can functionality through browser (e.g. facebook messenger) then they make you grant access to your storage device directly.

  • Aspec101 WiCkËrPäRk613 (@Aspec101) reported

    @FlySwoop you cancelled my flight today with no email or phone call. I cannot cancel my return flight online and no phone number is available to talk to someone. I’ve been in queue for 4 hours on fb messenger. This is unacceptable. I want my refund asap! Terrible company

  • gabpinedaa gab (@gabpinedaa) reported

    Hi @PLDT_Cares I reached out thru your DM and FB Messenger and I did not get any assistance. Our internet has been down since Sunday morning.

  • feriel1216 Bryan Feriel Serrano (@feriel1216) reported

    Anyone having problems with Facebook messenger? On PC, I can't send any messages on some random group chats of mine. On my mobile, I can chat on the problematic group chats but can't send any pictures... I didn't receive any notification that I was banned or anything...

  • ReptileEnclosed Party In The Front (@ReptileEnclosed) reported

    @Heulschwein It's all dystopian, yes. I don't have TikTok either, I'm sure it's a hell of its own, but insta is bad enough. I get ads based on conversations on chat meta apps (Whatsapp, Facebook messenger), and it's infuriating. It's too much trouble to get off all of them.

  • __BeachBum___ _BeachBum___ (@__BeachBum___) reported


  • TommyHarderPLS Knights of the Pink Table (@TommyHarderPLS) reported

    @PLDT_Cares I have sent DMs, I have visited help lines on FB messenger, I have rang 171 for the past FOUR DAYS of having NO INTERNET. Despite all these efforts, PLDT HAS NOT RESOLVED THIS.

  • laa_land Laa.Laa.Land (@laa_land) reported

    Anyone else having an issue with Facebook Messenger not notifying you of your messages? Like at all? And also sending messages but not delivering them til like 30 min later?

  • Coach_Kevin501 Kevin Kindall (@Coach_Kevin501) reported

    People please don't click on links from people you don't know where they came from. Sometimes even the people you know. Don't click on them. It can cause you trouble. Email, text messages, DM, Facebook messenger anywhere.

  • incogneatos 💙💛🐟😷 (@incogneatos) reported

    I got told via younger bro / fb messenger this evening my Uncle Michael had died - one of 5 brothers. 4/5 down. Such a character, crap jokes. Used to sellotape a pound coin into a card in the 80's with the message "pound up" Bless, he was had a breakdown (21) kid of the family.

  • susanography Susan Woodley (@susanography) reported

    @messenger I need to protect my 80yr old mum with dementia from a “romance scammer” on FB messenger. You wont take down his account. Please help.

  • TelevisionGold TV and Radio Gold (@TelevisionGold) reported

    Facebook messenger has been uninstalled for a while due to message errors and personal reasons, so don't message tv gold or me personally using it.

  • PhoenixErika ErikaMightBeBees (@PhoenixErika) reported

    @KLM @KLM_UK @KLM_US do you know your uk phone number is out of service and no one is responding via twitter, apple, or facebook messenger #? i have a flight cancellation i can’t change online without customer service and y’all aren’t providing that. please help me.

  • RehumRafol Rei 🌷🌸 (@RehumRafol) reported

    So apparently @unionbankph is acting up. Been trying to contact them on FB messenger but it’s not working. 😤

  • GreenTeaMonster korique (@GreenTeaMonster) reported

    Is it just me or are Facebook and Facebook Messenger having problems?

  • heidi_claeys Heidi Claeys (@heidi_claeys) reported

    @tualgorithm We use the WIFI with our phone to get better service. I call my kids using facebook messenger which works much better. But we still get dropped calls. Our rural WIFI sucks too. Our electric co-op recently installed fiberoptic internet access. Works much better.

  • rafaelordonez Rafael Ordonez (@rafaelordonez) reported

    @adidasUK trying to speak to someone about a lost return. Live chat can’t seem to help. WhatsApp and Facebook messenger functions don’t seem to respond. Any ideas?

  • SamLevene3 Sam Levene (@SamLevene3) reported

    @HertsmereBC Just tried your facebook messenger and got this response "Were having problems with our phone lines right now. We'll keep our social media pages up to date with the latest. Thanks." Funny. I dont see any posts here or on facebook. BC, more like BS!

  • FlouncyMcGee Jorgen Von Strangle (@FlouncyMcGee) reported

    @deargodwhatnow I remember in 2015, FB Messenger app did something weird to my Samsung at the time would just cut out if I was on a normal (non FB) phone call. I uninstalled FB Messenger, never had the problem again. As a result I just never messaged people on FB again.

  • Erock808 Eric E-Rock Orinion (@Erock808) reported

    *UPDATE* So after 2 1/2 hours, being transferred back and forth, and 4 dropped calls with AT&T Customer Service, if you need to reach me, don’t call or text. Just Facebook Messenger me!!! 🚫📱😞

  • trainer_jess Jess (@trainer_jess) reported

    @MutualofAmerica @MutualofAmerica I’ve called multiple times & waited on hold for over 30 min. each time & no customer service rep answered. Can someone contact me today, pls? I will send my number via DM, but have also commented on Facebook and sent several DMs on Facebook messenger.

  • maryantonette13 Ako Si Tonyang! (@maryantonette13) reported

    Im here on Twitter because FB messenger is down. #messengerdown

  • snappyj30 Jeremy J Latham (@snappyj30) reported

    @breezeline been over 5 hours since my Facebook messenger and Twitter DM and still no return service call as I was told would happen. BBB complaint has been filed.

  • Megsrait28 Megan D (@Megsrait28) reported

    @FlySwoop as someone who works in customer service on social media you really need to step up your game. I’ve been in the queue on FB messenger since Monday and no response. That is unacceptable. @CTVNews #flyswoopwithnocustomerservice

  • LizTench2017 Queen Elizabeth 👑 (@LizTench2017) reported from Tallahassee, Florida

    @Lovense I ordered one of your products through a different vendor and within 30 days of purchase, it’s not working. They directed me to contact you. FB messenger got me nowhere so I’m trying here.

  • trevorlerner Trevor Lerner (@trevorlerner) reported

    @WeAudition I have had sound issues with the WeAudition reader I always work with. For the past year it was perfect and the past month it has had issues. Tinny noises and static sounds popping in randomly. But using FB Messenger works perfectly. why?