Facebook Messenger

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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.

Problems in the last 24 hours

The graph below depicts the number of Facebook Messenger reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Facebook Messenger Outage Chart 01/13/2026 10:15

At the moment, we haven't detected any problems at Facebook Messenger. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Facebook Messenger users through our website.

  1. Messaging (42%)

    Messaging (42%)

  2. Glitches (32%)

    Glitches (32%)

  3. App Crashing (12%)

    App Crashing (12%)

  4. Sign in (6%)

    Sign in (6%)

  5. Connection (6%)

    Connection (6%)

  6. Multimedia (3%)

    Multimedia (3%)

Live Outage Map

The most recent Facebook Messenger outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
MexicoPuerto Vallarta Glitches
GermanyWissen Glitches
GermanyWissen App Crashing
GermanyWissen App Crashing
GermanyWissen Glitches
GermanyWissen Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

  • adamzalil ادم زاليل (@adamzalil) reported

    @Celcom most stupid telco ever. Celcom MobileApp useless, Bot at fb messenger and whatsapp is useless, even go for call centre still retarding useless. RIP stupid mtf telco. I pay Rm300-400 for multiple sim every month for your stupid service.

  • wonderchef Wonderchef (@wonderchef) reported

    @ashishc60887720 We are here to help you! Kindly share your registered contact and complaint number via Facebook messenger (If you have registered a complaint earlier). If not, then you can register your complaint by connecting to customer care at 18602660788 or drop us an email at (1/2)

  • SammyMad Samantha (@SammyMad) reported

    @currys Live Chat Phone calls Email Fb messenger Instagram Twitter Trust Pilot All over 17/18 days. Done nothing to help. #currys @MartinSLewis

  • OpinionsGinger Ginger_opinions (@OpinionsGinger) reported

    @Apple why can't I use gifs from the Google keyboard in FB messenger anymore?! Android phones aren't having this issue! 😩😩

  • jsutne kyledehara kazuha (@jsutne) reported

    wtf down ba ang fb messenger or something

  • kmofficial1498 Kanza Mubashir (@kmofficial1498) reported

    @CalvinAyre Hello, my sister is fighting cancer. The cost of her treatment is $5,500 and we cannot afford it. Please help us. I can provide all of her medical records and reports. Could you contact me? I also wrote to you on Facebook. Please check OTHER/SPAM on Facebook Messenger

  • kmofficial1498 Kanza Mubashir (@kmofficial1498) reported

    @CalvinAyre Hello, my sister is fighting cancer. The cost of her treatment is $5,500 and we cannot afford it. Please help us. I can provide all of her medical records and reports. Could you contact me? I also wrote to you on Facebook. Please check OTHER/SPAM on Facebook Messenger

  • wonderchef Wonderchef (@wonderchef) reported

    @AIokSharma We are here to help you! Kindly share your registered contact and complaint number via Facebook messenger (If you have registered a complaint earlier). If not, then you can register your complaint by connecting to customer care at 18602660788 or drop us an email at (1/2)

  • wonderchef Wonderchef (@wonderchef) reported

    @Prateek90621286 We are here to help you! Kindly share your registered contact and complaint number via Facebook messenger (If you have registered a complaint earlier). If not, then you can register your complaint by connecting to customer care at 18602660788 or drop us an email at (1/2)

  • MaceMcGrath Mace McGrath (@MaceMcGrath) reported

    PSA: If you have an issue with the way your member of Congress votes, the best way to communicate your displeasure with them is by calling their office. NOT by spamming their family members with nasty texts on FB Messenger. End tweet.

  • TheGr00ve19 Matt Gruver (@TheGr00ve19) reported

    Anyone else Facebook messenger app not working?

  • dstauff513 Dave Stauffer (@dstauff513) reported

    Help!! No one at instagram, help messaging or FB messenger. My service is paid in full yesterday after 9hr wait and still not working.

  • holdspacefree Tim Reierson (@holdspacefree) reported

    ...Because this year #CrisisTextLine just quietly stopped offering FB Messenger, after originally making it a PROMINENT option (see my FTC comment for receipts). That is deceptive and it bothers me. Own up to your mistakes. Be accountable. You've made yourself a public service..

  • PG_Lee_80s_Baby  Concussion fueled tweets🇨🇦🍺 (@PG_Lee_80s_Baby) reported from Stellako, British Columbia

    It was ether my boss who gave me the extra money, or my cousin who reached out on fb messenger who expressed she wanted to help me with my flight to Vancouver. But I didn’t respond as I’m too proud to ask for her help. Maybe I did get a Christmas bonus, or do I dare say a raise?

  • wonderchef Wonderchef (@wonderchef) reported

    @dhruvtiwari16 We are here to help you! Kindly share your registered contact and complaint number via Facebook messenger (If you have registered a complaint earlier). If not, then you can register your complaint by connecting to customer care at 18602660788 or drop us an email at (1/2)

  • hereforgguk lee⁷ (@hereforgguk) reported

    anyone here who knows how to retrieve a messenger password? i changed my celphone number and email so i cannot do the authentication as well. HELP my facebook messenger is so important!!

  • fj_toilolo FJ Toilolo 周思远 (@fj_toilolo) reported

    Facebook messenger down?

  • kmofficial1498 Kanza Mubashir (@kmofficial1498) reported

    @CalvinAyre Hello, my sister is fighting cancer. The cost of her treatment is $5,500 and we cannot afford it. Please help us. I can provide all of her medical records and reports. Could you contact me? I also wrote to you on Facebook. Please check OTHER/SPAM on Facebook Messenger

  • AEBC21 Adam Cartwright (@AEBC21) reported

    @stwater I've been on hold to your "emergency" line for an hour, your Facebook messenger option somehow takes an urgent issue as a need to speak to your billing team, and your WhatsApp option is a robot...How do I get a prompt, human response?

  • 0214nursekatey ✨Kate✨ (@0214nursekatey) reported

    @CollinRugg That’s why I don’t FB post anymore. For a long time I had this bad feeling (gut instinct) on FB that I was being censored and low and behold I sent some articles via FB messenger and person said they were then taken down. Creepy & controlling

  • sambearwest Samantha West (@sambearwest) reported

    @boostpoweruk I don't know what to do I feel like crying. I've tweeted, fb messenger, email complaint and posted on social media as well as tried calling and online chat and the only response I've had is, do i still need help. I reply instantly and noone replies!!!!!!!!!!!!!!!!!

  • allanmandy Allan A. Mandanas (@allanmandy) reported

    @talk2GLOBE Why am I not receiving replies from your agents in FB Messenger after being taken there by the GlobeOne app? How many times do I need to follow up about the bill readjustment request I made days ago? This monthly recurring issue is really frustrating.

  • leenyahan sulat. | im back (@leenyahan) reported

    anyone here who knows how to retrieve a messenger password? i changed my celphone number and email so i cannot do the authentication as well. HELP my facebook messenger is so important!!

  • ArthurWilde8 Arthur Wilde (@ArthurWilde8) reported

    @airnzaustralia (5 of 5) The website doesn’t work and the chat box can’t assist me, one picks up the phone and nobody responds on fb messenger. Are you going to stand by your valued customers and assist me with my problem? Get in touch please.

  • Beckyboo19801 Beckyboo1980 (@Beckyboo19801) reported

    @ghd my order has failed to arrive and has clearly been stolen as no further tracking details from it arriving at the depot for so called delivery!! We have been contacting you through your 'HELP' page but you are failing to reply!! FB messenger no response...Where is my item?

  • tachyondecay Kara Babcock (@tachyondecay) reported

    Is Facebook Messenger just horribly broken in Firefox for anyone else these days?

  • Soyoukan Andy Wright (@Soyoukan) reported

    Should you be a Patreon/YT Member monthly supporter, you'll already have "direct access" via email or FB messenger or Twitter DM for those quick questions. And for the bigger issues, the fees are reduced to £10 and £20 respectively.

  • barkbox BarkBox (@barkbox) reported

    @kaylaa_layla I am so very sorry that the costume is missing from your pup's first box, Kayla. Please DM us here or reach out via Facebook messenger so we can help!

  • John14283941 John (@John14283941) reported

    @BritishGasHelp hi do you answer peoples messages on here or is your service just as bad as on Facebook messenger has British Gas chat does not work

  • allanmandy Allan A. Mandanas (@allanmandy) reported

    @talk2GLOBE's Twitter support service is so useless. I keep providing every information about my issue (inability to access GlobeOne app Help options when redirected to FB Messenger) and they keep telling me to file a ticket via GlobeOne app. Like, THAT IS LITERALLY THE ISSUE!