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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Facebook Messenger reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Facebook Messenger. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Facebook Messenger users through our website.
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Glitches (38%)
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Messaging (29%)
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App Crashing (24%)
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Connection (5%)
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Sign in (3%)
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Video (1%)
Live Outage Map
The most recent Facebook Messenger outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Tamuning-Tumon-Harmon Village |
Messaging | |
 Wissen |
App Crashing | |
 Fishers |
Connection | |
| Wissen |
App Crashing | |
| Wissen |
App Crashing | |
 Puebla |
Messaging |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Facebook Messenger Issues Reports
Latest outage, problems and issue reports in social media:
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mw
(@mwags23) reported
@johncardillo @DIRECTV Not sure what your issue is. Might try Facebook messenger. Might take awhile to respond but I’ve had success. I play the game yearly to get large discounts. Getting ready to make the call soon
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Chaseitorbchased.com
(@ChaseItOrBChase) reported
@thalys_fr hi, I would like to buy a one way ticket from Brussels to CDG airport. It’s impossible online. Can you help? The number on the website doesn’t work as the link to Facebook messenger. #whatshappening?
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chelsea halkou
(@chelseahalkou) reported
@askflydubai Please can you respond via Facebook messenger. Your service has been appalling
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ItsOkei ◇ ᵈʸⁱⁿᵍ ⁱⁿ ˢʰˢ
(@KeiItso) reported
Is facebook messenger broken again
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Terrell
(@Terrell352) reported
@IA_MobileUS So far only the sprint keep sites are working. Sis just called me on FB messenger asking what happened too. Home internet down too. Wow not a good look
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Babz Mclean
(@babzmclean) reported
@SharkHomeUK absolutely disgusted at the poor customer service I have received. Been without a vacuum for weeks on end with no help via email & fb messenger. Get a grip shark!!
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Irish woman
(@Irish_Woman29) reported
from
Turnersville, New Jersey
Went to Walmart and food shop and Watch TV went on Facebook messenger Facebook and Instagram and TickTock and they could not fix my phone again at Apple on The phone talking with my mom then watch TV with mom nell going to bed
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Yan
(@YanLegend_9) reported
@ATVIAssist @ATVIAssist can you please contact me I realy need help with my account and you don't have any phone number or you don't answer me on facebook messenger and I can't email you! Worst customer service I ever had !!! 😡😡😡
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Miss W
(@MissWill321) reported
@ASOS how do I contact customer service? No one has replied to my email. Why can’t I Facebook messenger anymore ?
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SammyHKSmith - ANNA out now!
(@SammyHKSmith) reported
Just reminded of a time where someone I knew defended a well known terf & a FB messenger convo started. I described dealing with trans issues at work & how hard it is for the community and how they don't need this added pile of ****. Ex friend reply? 'all **** is abhorrent' 1/2
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Cookie
(@123cookiec) reported
@NoName__XX__AHF You have my fb messenger if you need any help at all I'm usually about. And not that far away either. I cant drive but will happily jump on the bus to your town centre for a coffee
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Renee
(@Renee45Life) reported
Facebook messenger fix active last @facebookapp @fb_engineering @Facebook
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hollyyogo
(@hollyyogo) reported
@AirMalta I've done this before and was told the same by your colleagues through FB messenger but no one has got in touch with us. How can we be sure someone will be able to help us this time?
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Harry 🦄
(@d34_harry) reported
@ServingLuke Same with turning active status on socials with Instagram and Facebook messenger etc didn’t think it would help but it really does!
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Jeff Rodriguez
(@JeffKat22) reported
@enjoyGLOBE i have been messaging since this morning on Facebook messenger and now here on Twitter but I haven’t received a response! Need help with the posting of my payment ASAP
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Josh Lambert
(@ZettaGeek) reported
@ClaireSouthwe11 I’ve almost deleted my account multiple times. Had it since 2008. Problem is I’d lose FB Messenger. That’s a major loss.
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Irish woman
(@Irish_Woman29) reported
from
Turnersville, New Jersey
Verizon still couldn’t fix my phone . Have to go to Apple Store tomorrow . Hopefully they can fix it . Right now I just have to deal with my apps everybody can text me on my Facebook Messenger for Nell until I go to the store Apple store mall if you want to contact me
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Courtney Brochu
(@CourtneyBrochu) reported
I didn’t realize my bf using my phone for fb messenger and leaving himself signed in was me having trust issues 🥴
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Beth Emembolu
(@emembeth) reported
@British_Airways Please advise how I can talk to someone about an upcoming booking I need help with. No answer on phones, online chat or Facebook messenger.
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Moutier Benjamin
(@MoutierBenjami1) reported
@vfsglobalcare I already transmitted 48h ago to your facebook messenger, with no answer You just send this answer to shiw there is a costumer service? my experience shows opposite
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sam i am
(@suhmanthuhhhhh) reported
i get in trouble with my bf if my fb messenger shows that i’m active if i’m at work and get accused of not being at work or talking to other guys
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Candace Jasso
(@cmccool19) reported
@TMobileHelp Tried to reach out this way (sent me to FB Messenger) and when asked to Authenticate, got more error messages!
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John30013♓🏳️🌈🖖💻
(@JohnMPisello) reported
@DollarCars I posted a request for help on your Facebook messenger page several hours ago. No response yet. Maybe you *have* forgotten whose dollar it is?
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Monmouthshire
(@MonmouthshireCC) reported
We are currently experiencing issues with our phone lines. Please continue to contact us via the My Monmouthshire app or by messaging Monty via our website or facebook messenger
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юль
(@13_doctorwho) reported
Hello @messagebird ! I have to contact you this way on behalf of White Sales company since Telegram and Facebook Messenger channels are not working the way they should. We'd like to get the pricing for your product in our particular case. ->
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Chandranath Dutta
(@ChandranathDu16) reported
@Sydney_Charles3 @Facebook Sir My Facebook Messenger and Instagram all connected.... All are disabled... I cannot contact anyone.. Please help me
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Sammie Colmer
(@Saamiie) reported
from
Southampton, England
@HP Facebook Messenger customer service is appalling. I’ve been “chatting” to someone (now no longer responding) for literally weeks. Broken printer for 6+ weeks. Worst. Thanks for hugely negative impacting my small (tiny) business 😤😡 #poorcustomerservice #smallbusinessowner
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Rebecca 💙
(@BeckyStrokePhys) reported
@axs I have tried on several occasions to contact you via live chat, Facebook messenger and now on here. I am going to see mcfly next week and still have not received my tickets. Please help
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Michael Scanlen
(@Michael_Scanlen) reported
@sadvfibre @vumatel can ANYONE please advise what the progress is on the issue in Port Elizabeth? Been down since 18h00 yesterday and no feedback. @sadvfibre not answering phones or FB Messenger...
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Jeremy Watkin
(@jtwatkin) reported
@ZendeskOps We're getting a "Not Delivered" message every time we try to send an outbound Facebook Messenger message through Zendesk. We are receiving inbound messages and cannot respond. Is this a known issue and what's the solution?