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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Facebook Messenger reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Facebook Messenger. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Facebook Messenger users through our website.
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Messaging (56%)
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Glitches (15%)
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App Crashing (11%)
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Connection (8%)
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Sign in (5%)
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Multimedia (4%)
Live Outage Map
The most recent Facebook Messenger outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Lacey |
Messaging | |
 Wissen |
Glitches | |
| O'Fallon |
Sign in | |
 Pasig City |
App Crashing | |
 London |
Messaging | |
 Toronto |
Messaging |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Facebook Messenger Issues Reports
Latest outage, problems and issue reports in social media:
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Terrell
(@Terrell352) reported
@IA_MobileUS So far only the sprint keep sites are working. Sis just called me on FB messenger asking what happened too. Home internet down too. Wow not a good look
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Jeremy Watkin
(@jtwatkin) reported
@ZendeskOps We're getting a "Not Delivered" message every time we try to send an outbound Facebook Messenger message through Zendesk. We are receiving inbound messages and cannot respond. Is this a known issue and what's the solution?
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Moutier Benjamin
(@MoutierBenjami1) reported
@vfsglobalcare I already transmitted 48h ago to your facebook messenger, with no answer You just send this answer to shiw there is a costumer service? my experience shows opposite
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Lil Mbuzi Vert
(@GOATeDigital) reported
@TheresThando Bloody Facebook messenger had me down this bad
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mw
(@mwags23) reported
@johncardillo @DIRECTV Not sure what your issue is. Might try Facebook messenger. Might take awhile to respond but I’ve had success. I play the game yearly to get large discounts. Getting ready to make the call soon
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Candace Jasso
(@cmccool19) reported
@TMobileHelp Tried to reach out this way (sent me to FB Messenger) and when asked to Authenticate, got more error messages!
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Chaseitorbchased.com
(@ChaseItOrBChase) reported
@thalys_fr hi, I would like to buy a one way ticket from Brussels to CDG airport. It’s impossible online. Can you help? The number on the website doesn’t work as the link to Facebook messenger. #whatshappening?
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Renee
(@Renee45Life) reported
Facebook messenger fix active last @facebookapp @fb_engineering @Facebook
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Hannah_louise
(@Hanlouise_X) reported
@Argos_Online please can you help me as having no luck on facebook messenger
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Emmanuel Schizas
(@EmmanuelSchizas) reported
Pro tip: the best way to get help with your EHIC card is via fb messenger. Still not worth having a fb account, so I deleted mine.
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Michael Scanlen
(@Michael_Scanlen) reported
@sadvfibre @vumatel can ANYONE please advise what the progress is on the issue in Port Elizabeth? Been down since 18h00 yesterday and no feedback. @sadvfibre not answering phones or FB Messenger...
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Chandranath Dutta
(@ChandranathDu16) reported
@Sydney_Charles3 @Facebook Sir My Facebook Messenger and Instagram all connected.... All are disabled... I cannot contact anyone.. Please help me
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Jeffery Natter
(@JefferyNatter) reported
@MrBrunoMajor Also, is there any chance you could take a look at the message I sent you on Facebook messenger? It’s not a promotion, scam, or what have you, I just want to know if you could help me surprise my gf for our one year. Keep doing you
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Harry 🦄
(@d34_harry) reported
@ServingLuke Same with turning active status on socials with Instagram and Facebook messenger etc didn’t think it would help but it really does!
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sam i am
(@suhmanthuhhhhh) reported
i get in trouble with my bf if my fb messenger shows that i’m active if i’m at work and get accused of not being at work or talking to other guys
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юль
(@13_doctorwho) reported
Hello @messagebird ! I have to contact you this way on behalf of White Sales company since Telegram and Facebook Messenger channels are not working the way they should. We'd like to get the pricing for your product in our particular case. ->
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Irish woman
(@Irish_Woman29) reported
from
Turnersville, New Jersey
Went to Walmart and food shop and Watch TV went on Facebook messenger Facebook and Instagram and TickTock and they could not fix my phone again at Apple on The phone talking with my mom then watch TV with mom nell going to bed
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Miss W
(@MissWill321) reported
@ASOS how do I contact customer service? No one has replied to my email. Why can’t I Facebook messenger anymore ?
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Monmouthshire
(@MonmouthshireCC) reported
We are currently experiencing issues with our phone lines. Please continue to contact us via the My Monmouthshire app or by messaging Monty via our website or facebook messenger
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Breige Devlin
(@Breige88) reported
@SlaneCastle Hi just checked but you don't have a DM service. I sent a message on FB messenger if you could reply there. Many thanks
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Wei Tan
(@weitan111) reported
@AraWagco I do wish I don't have to talk to a CSR on the phone to get things done. I prefer self-service thru browser- not another downloaded app. If not self-service, then chat / FB Messenger / Twitter DM / sms / email. just not a voice call
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Irish woman
(@Irish_Woman29) reported
from
Turnersville, New Jersey
Verizon still couldn’t fix my phone . Have to go to Apple Store tomorrow . Hopefully they can fix it . Right now I just have to deal with my apps everybody can text me on my Facebook Messenger for Nell until I go to the store Apple store mall if you want to contact me
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Babz Mclean
(@babzmclean) reported
@SharkHomeUK absolutely disgusted at the poor customer service I have received. Been without a vacuum for weeks on end with no help via email & fb messenger. Get a grip shark!!
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Jeff Rodriguez
(@JeffKat22) reported
@enjoyGLOBE i have been messaging since this morning on Facebook messenger and now here on Twitter but I haven’t received a response! Need help with the posting of my payment ASAP
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Josh Lambert
(@ZettaGeek) reported
@ClaireSouthwe11 I’ve almost deleted my account multiple times. Had it since 2008. Problem is I’d lose FB Messenger. That’s a major loss.
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Gerardo Fedon
(@ElGeFe) reported
Hey, @Facebook , what is the point of Facebook Messenger support if your bots are all broken. I can't reach an agent for Marketplace support.
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SammyHKSmith - ANNA out now!
(@SammyHKSmith) reported
Just reminded of a time where someone I knew defended a well known terf & a FB messenger convo started. I described dealing with trans issues at work & how hard it is for the community and how they don't need this added pile of ****. Ex friend reply? 'all **** is abhorrent' 1/2
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Paul | FAT Dev
(@D4RK_ONION) reported
@PBPtallaght @paulmurphy_TD If they aren't being backed up there though, the messages only live on the device that sent it and the device that received it. Once deleted from both devices they're gone forever, there's no record of them. This is in stark contrast to a service like fb messenger or Telegram.
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Sammie Colmer
(@Saamiie) reported
from
Southampton, England
@HP Facebook Messenger customer service is appalling. I’ve been “chatting” to someone (now no longer responding) for literally weeks. Broken printer for 6+ weeks. Worst. Thanks for hugely negative impacting my small (tiny) business 😤😡 #poorcustomerservice #smallbusinessowner
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ItsOkei ◇ ᵈʸⁱⁿᵍ ⁱⁿ ˢʰˢ
(@KeiItso) reported
Is facebook messenger broken again