Facebook Messenger

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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.

Problems in the last 24 hours

The graph below depicts the number of Facebook Messenger reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Facebook Messenger Outage Chart 01/20/2026 13:45

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Most Reported Problems

The following are the most recent problems reported by Facebook Messenger users through our website.

  1. Messaging (37%)

    Messaging (37%)

  2. Glitches (36%)

    Glitches (36%)

  3. App Crashing (16%)

    App Crashing (16%)

  4. Connection (6%)

    Connection (6%)

  5. Sign in (4%)

    Sign in (4%)

  6. Multimedia (2%)

    Multimedia (2%)

Live Outage Map

The most recent Facebook Messenger outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
GermanyWissen Glitches
GermanyVelbert Glitches
GermanyWissen App Crashing
GermanyWissen Glitches
GermanyWissen App Crashing
GermanyWissen Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

  • atmay618 Andrew May 🧙‍♂️ (@atmay618) reported

    I don’t / won’t use Facebook messenger because I rage quit it in early September when I started posting to Twitter, so I know many of you have disgruntled conversations there paused with me. Go ahead and fix that, but I won’t see it for a long time —-

  • vinayakhiremat2 Vinayak Hiremath 🇮🇳🇩🇪 (@vinayakhiremat2) reported

    @Facebook Messenger calling service down from an hour...total outage?

  • rosaliesongs Rosalie (@rosaliesongs) reported

    @andrewhuang @instagram @flipsampler Can you contact their ads/business customer service through FB messenger?

  • ChristieLeanneB Christie Barker (@ChristieLeanneB) reported

    @Halfords_uk I would like to raise a complaint I have repeatedly asked your colleagues via Facebook messenger, yet they continue to ignore my requests. Hopefully you can help

  • nhyi__ra Naana (@nhyi__ra) reported

    @KLM @KLM what really goes down during customer service training because from Twitter to WhatsApp to Facebook messenger no adequate replies have been given

  • budd_warwick Warwick Budd (@budd_warwick) reported

    @ASOS_HeretoHelp PLEASE CONTACT ME URGENTLY!!! My name is Warwick Budd and I have been ignored by your customer service team via email, Twitter direct message and Facebook messenger.

  • RandelMiranda5 Randel Miranda (@RandelMiranda5) reported

    @PLDT_Cares @PLDTHome Calling your hotline and waiting 2 hours is not a joke!! Sent you guys an email, sent follow ups to fb messenger and twitter is absolutely crazy!! I tried as well your speed boost form and called 170 which I thought would help me to cancel the SPEED BOOST 99

  • mwoodwriting Matthew Paul Wood (@mwoodwriting) reported

    @TeamKnowhowUK I'm not downloading Facebook Messenger just to get a response. I've already used your site linked by the @curryspcworld help section & it just says you can't find my item. How would giving the same info again, but after the hassle of installing an invasive app help?

  • HoneyKookie7 HoneyKookie (@HoneyKookie7) reported

    @PLDTHome Been trying to reach your customer service 171 and your fb messenger but no proper response! My work is already affected because of your poor internet service and lack of resolution

  • Rhi_Bevan Rhiannon (@Rhi_Bevan) reported

    Smart people I need help: for two weeks the only apps giving me notifications are FB messenger, Gmail, and twitter. Everything else (FB, discord, Instagram, slack etc) isn't. Feel like I've checked every notif setting in my phone and can't figure out what's wrong. Suggestions?

  • muppetfrenzy just soup for my family (@muppetfrenzy) reported

    Can’t believe it was this year that someone from my high school (who I’ve barely spoken to) harassed me on FB messenger for months demanding I **** shame him for having a micropenis, then promised to pay me for the service, then blocked me when I sent my Venmo. Tiny **** grifter!

  • false_rumors Professional Supernatural Mourner (@false_rumors) reported

    i solved this mystery: he was trying to DM me on facebook the day of the terrible snowstorm becausei posted looking for snow removal but his message when to the secret facebook messenger folder

  • budd_warwick Warwick Budd (@budd_warwick) reported

    @ASOS_HeretoHelp PLEASE CONTACT ME URGENTLY!!! My name is Warwick Budd and I have been ignored by your customer service team via email, Twitter direct message and Facebook messenger.

  • shipwallinmyrm Shipwall🔞 ~ commissions open!! (@shipwallinmyrm) reported

    I want on the phone today and reading off texts for a guy who bothered me as a 'this is why guys are ********' ...... But It was on fb messenger and I accidentally gave the 4 year old message a thumbs down So I did what I had to do... Block him so he never knows

  • preethi50632948 preethi (@preethi50632948) reported

    One day when I was talk on Facebook messenger I told lots of help I made. You told me what help you made for me. This is the answer for your question. When you talk , talk very soft language iam more than what you think about me. Sit on my room and just small mobile phone & net

  • MarySedJP Mary (@MarySedJP) reported

    I'm running into an issue where an infinite scroll component I'm using to load older data as users scroll up (think Facebook messenger) basically gets the scrollbar stuck at the top of the page and super quickly loads tons of pages if the user scrolls up too fast. 🙃

  • budd_warwick Warwick Budd (@budd_warwick) reported

    @ASOS_HeretoHelp PLEASE CONTACT ME URGENTLY!!! My name is Warwick Budd and I have been ignored by your customer service team via email, Twitter direct message and Facebook messenger.

  • cherryface86 Cherry Sloss 🍒 (@cherryface86) reported

    @Matalan can u help me with a customer service issue?, since no one else can e.g in store, email, phone call, fb messenger etc. I'm getting no reply. My order has been missing since 27th October!

  • Chris_Dring Christopher Dring (@Chris_Dring) reported

    So yesterday I found that Facebook Messenger inbox where randoms can message you. There’s this guy who has sent me 27 messages over the past month, angry with me for liking PS5. I can’t work out if I feel sorry for him, or if I wish I had a life where this was my biggest issue

  • Fredstersmum Georgina Burnish (@Fredstersmum) reported

    @TeamKnowhowUK I have DM'd daily for 2 weeks with no reply, nothing!! Have done so via Twitter & FB messenger & each time its ignored. Funny how the only answer I got was when I cancelled the support plan as yr not getting another penny! Yr driver stole from me & you've done nothing to help me

  • MiaCarlaNY Mia (@MiaCarlaNY) reported

    @JosefGorowitz I love swagbucks but is there anyway you can get customer service to actually answer their facebook messenger or their email inquiries. No offense but I have issues logging into the help page and no one on your staff has responded.

  • XDusaran N (@XDusaran) reported

    @Converge_CSU your chatbot is not helping on facebook messenger. One click call is not working. Anyone active here?

  • KhyberKtk Khyber Khan Khattak (@KhyberKtk) reported

    @AppleSupport Hi. If you can remove the issue in new software update. It always pauses video while we slide over the video during video call on facebook messenger. Another issue is that after 14.2 update it drains out battery too early & takes too much time to charge the phone 😟

  • nilorahk jen rivers (@nilorahk) reported

    @AMCTheatres. I have tried for 4 days to get a hold of someone to change a movie on a private rental. The local theater won’t help, online I can’t request a refund, I have paid for it, reached out by email, FB messenger you got a higher number of calls then you can handle!

  • donotnotworry four seasons total landscaping (@donotnotworry) reported

    I think Facebook messenger is the root of all my problems

  • annie69c Annie (@annie69c) reported

    @Sofology would you like to sort out my incorrect delivery this morning?? Tried ringing, tried fb messenger. Do you answer any problems????

  • wanmorting Rome Around (@wanmorting) reported

    Always document/make a record of your complaints. Take note of the date, time and the name of CS representatives when you call their hotline. Keep copies of emails to their customer service. Screenshot messages sent to their fb messenger or twitter customer service.

  • _stephhurtado stephanie (@_stephhurtado) reported

    Have y’all seen vanish mode on Facebook messenger and IG and what it does??? Lmao. I genuinely feel so bad for people with trust issues in their partners because these updates are gonna give them anxietyyyyy

  • cphillips126 Corey Phillips (@cphillips126) reported

    @natopoppins @jorymicah He didn't. That's what it looks like on FB messenger to show you how far down in the convo the person you're chatting with has read. That's just a read receipt.

  • ultgyuhui kmg's complete tiddies (@ultgyuhui) reported

    i told my besties that i have fb messenger and twt notifs off so i wont be distracted or disturbed while studying and replied: "istorbo na ba kami sayo" MOM HELP