Facebook Messenger

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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.

Problems in the last 24 hours

The graph below depicts the number of Facebook Messenger reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Facebook Messenger Outage Chart 01/31/2026 04:35

At the moment, we haven't detected any problems at Facebook Messenger. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Facebook Messenger users through our website.

  1. Glitches (40%)

    Glitches (40%)

  2. Messaging (34%)

    Messaging (34%)

  3. App Crashing (17%)

    App Crashing (17%)

  4. Connection (5%)

    Connection (5%)

  5. Sign in (3%)

    Sign in (3%)

  6. Multimedia (1%)

    Multimedia (1%)

Live Outage Map

The most recent Facebook Messenger outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
GermanyWissen Glitches
GermanyWissen Glitches
GermanyWissen Glitches
GermanyWissen Glitches
GermanyKöln App Crashing
GermanyKöln Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

  • tescomobileire Tesco Mobile Ireland (@tescomobileire) reported

    @DanStLedger No problem, I do apologize. If the link isn't working I would advise to contact us on our Facebook messenger we can certainly look into this for you.-BD.

  • Craigosborne4in . (@Craigosborne4in) reported

    @brattycocoxx Please login my Facebook messenger

  • UAlowonle AfrikaAloo (@UAlowonle) reported

    @OLUWATOYINSALI2 @JirehSamuel2 @IkejaElectric Facebook messenger, I have always resolved series of issues even when we no dey get light for night for about 3 months. It was resolved immediately

  • MarieDoran16 Marie Doran (@MarieDoran16) reported

    @ScottishPower we are OFF SUPPLY! Customer service is shocking. Been waiting for Facebook Messenger to reply since 9am, called Provider as we have no gas and they referred me back to Scottish power and been on hold for 1 hour. This is supposed to be an emergency but no one answer

  • annmcnam A. McN (@annmcnam) reported

    @SkyIreland does anyone monitor your Facebook messenger page? For gods sake it’s like trying to get in touch with Biden, you’re harder to penetrate than the secret service.

  • ZenMediaAgency Zen Media Agency (@ZenMediaAgency) reported

    @WebHostFace I need help regarding my website. Your live "24/7" support chat is not working, your phone calls are going straight to voicemail, your facebook messenger has auto reply set with no further response. This is an urgent matter!

  • leilhydarby Donata (@leilhydarby) reported

    @raissawriter I am using my phone from the Phils. No SIM card. My wifi/internet naman. I can used my FB messenger to audio/video calls. Wala pang bayad. Still sa mga malls at airports may signal din. No problem. OBTW I have also my registered SIM Card here in the US.

  • TheBlazerDragon The Blazer Dragon (@TheBlazerDragon) reported

    Got a second threatening message from Facebook messenger and by this point I'm ******* sick and tired of people pulling their problems on me sort them out your ******* self

  • jstnbull3 Justin bull (@jstnbull3) reported

    @webafrica They have confirmed on FB messenger but I'm very upset about the whole issue with my router and thinking of cancelling my membership with use

  • ZenMediaAgency Zen Media Agency (@ZenMediaAgency) reported

    @vsharlanov @VAmpersand I need help regarding my website. Your live "24/7" support chat is not working, your phone calls are going straight to voicemail, your facebook messenger has auto reply set with no further response. This is an urgent matter! @vsharlanov

  • kevthe11111 Kevthe11111 (@kevthe11111) reported

    @BritishGas @DavidKeatley2 We are still awaiting a response as we had a serious complaint we were told you would call yet you thought it was appropriate to just close the complaint via Facebook messenger! Disgusting service

  • dackmike84 Mike Dack (@dackmike84) reported

    @Beer52HQ @stone Be cautious, I ordered two mixed, took funds from my account now notifications saying problems with delivery, the delivery company hasn't received order, contacted beer 52 etc, via email, contact form and Facebook messenger BOTH WITHOUT LUCK), I'm owed products!!!

  • TheDark05836591 The Dark Lord (@TheDark05836591) reported

    @Qantas so after several requests for help re my money card overseas via the App, FB messenger and here on Twitter- still NOTHING!!! 3 weeks ago I asked for help!!! Not even acknowledgement of same. 3 weeks!!! Thanks for nothing. What a failure you have become #Qantas

  • TjChaloner Tj chaloner 💙 (@TjChaloner) reported

    @BritishGasHelp Done - been waiting since last Thursday for a reply on Facebook messenger about another issue

  • ZenMediaAgency Zen Media Agency (@ZenMediaAgency) reported

    @WebHostFace I need help regarding my website. Your live "24/7" support chat is not working, your phone calls are going straight to voicemail, your facebook messenger has auto reply set with no further response. This is an urgent matter!

  • MandyKenyon1 Mandy Kenyon (@MandyKenyon1) reported

    @WarehouseUK I've spent 5 hours trying and failing to place an order. You have now taken my money but still not confirmed my order which I need tomorrow. 2 separate reps on Facebook messenger have failed to address the issue. Please contact me asap

  • WhiskyKilo61 MajorGator61🇺🇸 (@WhiskyKilo61) reported

    @TeriOwen82 I only use it for FB Messenger with family living overseas. Otherwise I would close down the account.

  • PhyllisKhare Phyllis Khare (@PhyllisKhare) reported

    @MKBHD If I'm riding my bike on the trail and happen to have FB messenger up on my Pixel 4a phone - it keeps asking me if I'm in danger and need to call for help.

  • ZenMediaAgency Zen Media Agency (@ZenMediaAgency) reported

    @WebHostFace I need help regarding my website. Your live "24/7" support chat is not working, your phone calls are going straight to voicemail, your facebook messenger has auto reply set with no further response. This is an urgent matter!

  • teresasellscars 💫 (@teresasellscars) reported

    @boxycharm has super predatory billing practices and zero customer service, if you were wondering (they quite literally blocked me on Facebook messenger for complaining). Stay far, far away.. Allure beauty & Ipsy are both so much better. #boxycharm #scam #predatory

  • RandomUser_exe RUE Idiot Productions ⁶⁹ ルー 🎗🐷 🐽 (@RandomUser_exe) reported

    wtf why is Facebook messenger so ******* slow on iPhone. meta fix your ******* ****, thanks

  • sassysimon_says Joseph Simon (@sassysimon_says) reported

    @AskeBay I am requesting help through FB messenger - I have been waiting over an hour for help. I am unable to talk over Twitter. Thank you!

  • Jenknoxie Jen (@Jenknoxie) reported

    @EON_SE_en been waiting for a response via FB messenger since Sunday,bit excessive can someone please help.

  • ChristinaVeitch Christina Veitch (@ChristinaVeitch) reported

    @first_son__ @HSBC74 @eon_next I sent a message on Facebook messenger just before and got a response almost instantly and now my issue has been solved ..

  • ylievert ylie vert (@ylievert) reported from Jaclupan, Central Visayas

    Hello @CebuPacificAir I bough superpass on your website using my credit card. After i press “pay” their was a “502 bad gateway error” and i was charged for it. I didnt receive any travel voucher. I tried to contact to one of your agent via charlie in fb messenger but to no avail

  • MiAmoour Amoureuse (@MiAmoour) reported

    Was reading FB Messenger msgs, came across one from 2019, my father's cousin asked me for money. It's a long thread but the way I went from wanting to help to realising he was trying to scam me, is now funny to read. It taught me a lot about trust oh and that some people are scum

  • JiaMarier Jia Marie (@JiaMarier) reported

    @CebuPacificAir what’s your hotline number? I need help with my son’s ticket. No live agent available via your facebook messenger.

  • eg_linda Linda eg (@eg_linda) reported

    @cmclymer My son no longer has a phone, but I use his FB messenger to let him know I love him and I am here to help. Hannity just torched himself, every family with addicted members felt the blow.

  • L_Berzins Leemo B 🇬🇧🇪🇺🇱🇻🏳️‍🌈🏴‍☠️ 🖤🤎🧡💛 (@L_Berzins) reported

    @eon_next been waiting on a response now for nearly a week on Facebook Messenger and 3-4 days on Twitter. I'm now calling but have been on hold for 1 hr. What's going on? Can someone help???

  • QuesoDePaula PAULA (@QuesoDePaula) reported

    @LiveSmart @SMARTCares ineffecient FB messenger service as well as DM service. Are there no proper channels to reach you regarding our concerns? Your hotline numbers are STILL unreachable. Unbelievable.