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Facebook Messenger status: messaging issues and outage reports

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Full Outage Map

Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.

Problems in the last 24 hours

The graph below depicts the number of Facebook Messenger reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Facebook Messenger. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Facebook Messenger users through our website.

  • 45% Messaging (45%)
  • 25% App Crashing (25%)
  • 12% Connection (12%)
  • 10% Glitches (10%)
  • 7% Sign in (7%)
  • 2% Multimedia (2%)

Live Outage Map

The most recent Facebook Messenger outage reports came from the following cities:

CityProblem TypeReport Time
Warsaw Messaging 5 hours ago
Limoges Messaging 10 hours ago
Wigan Messaging 2 days ago
Loudun Messaging 2 days ago
Wissen Glitches 2 days ago
Wissen App Crashing 3 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

  • williams57111
    KAREN WILLIAMS (@williams57111) reported

    @facebook For two weeks now I cannot access my conversations on fb messenger or send messages, you are ignoring complaints and doing nothing about it and surprise, surprise people cannot send a complaint to you, shocking service from you.

  • heathr
    Heather Gold (@heathr) reported

    You've sent me a customer service phone number that doesn't work @AerLingus (885) 567 8224 and I'm unable to get a person, not a bot , to answer your DMs or chat on your website (frankly I'm surprised your co would use FB messenger for customer support given it's track record)

  • jurassicfibre
    Jurassic Fibre (@jurassicfibre) reported

    We're experiencing a few issues with our phone lines this morning. Facebook Messenger and emails are still available for customers and we hope to be back up and running very soon.

  • KyleO83
    Kyle O'Connor (@KyleO83) reported

    @FlySwoop please provide a number to contact customer service. Facebook Messenger and Instagram is not an appropriate contact method.

  • eiu_enna
    Big Demeanour (@eiu_enna) reported

    After she confirmed that she’s moving in with her friend but it took her a week to to say. So it wasn’t haphazard, but I did have terrible perception of her due to the way she acted on Facebook messenger. But her offline personality is so sweet and she’s mad thoughtful

  • leigh132920
    Sherly Relevo (@leigh132920) reported

    @PLDT_Cares My INTERNET went out Thursday 6am while I’m working at home It was do hard to call your CSR OR TSR line to get assistance your FB messenger doesn’t help because it was only programmed reply I got my service my service back last night Sunday around 7pm then I received another sms

  • AjiloreMatthewA
    Official_Excel (@AjiloreMatthewA) reported

    @GOtvNg Hello good afternoon. Please I made a payment to my Gotv and it’s not reflecting on the account I tried reaching through the FB messenger channel but no response. Please help me restore my view. IUC:7528113902

  • MilanEire2023
    MilanEire (@MilanEire2023) reported

    @SkyHelpIreland Finally found a number to call & talk to am actual human after 5 hrs back & forth on the FB messenger chat crap service it's terrible

  • JusonPaul
    Paul Juson (@JusonPaul) reported

    @DFS Sent through on Fb messenger. guess what no response. I had to ring your customer service this morning and it appears NOTHING has been done to sort. Was meant to have friends over last night-CANCELLED meant to be going out this am-CANCELLED in case a sofa might turn up. LIVID!

  • HabeebGaniyu3
    Habeeb Ganiyu (@HabeebGaniyu3) reported

    @JaizBankNG I contacted your customer care service via Facebook Messenger since Monday. No positive response till now and my money has neither reflect in my account or being refunded to the sender bank.

  • saketverma29
    saket sharivastava (@saketverma29) reported

    @flomattressin @flomattresscare Ordered 72x66x8 mattress, got 72x66x7 but charged full price. Sent videos/photos as asked via FB Messenger—now ignoring me. Demand replacement! Worst service. #FloMattress #ConsumerComplaint

  • iamthedans
    Dan Simpson (@iamthedans) reported

    tip: if you use fb messenger and have suddenly stopped getting notifications, hold down on the messenger icon to go into app settings, then battery usage, then click on unrestricted (might be labelled something slightly different depending on brand)

  • nmharp182
    nmharp (@nmharp182) reported

    @factormeals What is going on???? So many missing meals. No customer service reply on the chat or phone or Facebook messenger or Twitter. @bbb_us #ScamAlert

  • sagg155
    insatiablesahil (@sagg155) reported

    @Paytmcare @PAYTMCU12452943 It's been a week since I raised a query of excess deduction via fastag on one toll plaza twice in both going & return journey but no response has come from your end. I even tried reaching to customer care no and both via fb messenger but no help

  • wonderchef
    Wonderchef (@wonderchef) reported

    @RamanMohan8 We are here to help you! Kindly share your registered contact and complaint number via Facebook messenger (If you have registered a complaint earlier). If not, then you can register your complaint by connecting to customer care at 18602660788 or drop us an email at (1/2)

  • transguys
    Joshua Riverdale (@transguys) reported

    @eBARnews I'm trying to reach Cynthia Laird. She reached out to me on FB but FB Messenger isn't working. I sent you a msg through your contact form, but the form doesn't provide a confirmation so I don't know if that went through either. Tech issues today!

  • MilanEire2023
    MilanEire (@MilanEire2023) reported

    @SkyIreland can you get someone to contact me .. I have been going back & forth on FB messenger for hours now & all I want is my TV service can cancelled .... Joke of a service let me speak to someone

  • NarenJaiswal3
    Naren Jaiswal (@NarenJaiswal3) reported

    @SamsungIndia Sent you a DM.. I've escalated the issue via email, whatsapp, call center and also FB messenger.. i was supposed to get a call on thursday but haven't received a single call back till now.. @SamsungMobile @Samsung #notworthbeingaloyalcustomer #Samsung

  • gnomegrrrl
    name cannot be blank (@gnomegrrrl) reported

    But as a fb messenger user I will be here till it shuts down like nothing can hinder my experience ive faced it all

  • uarmygalexy
    lexa (@uarmygalexy) reported

    any iphone users here that has fb messenger problem?

  • ChanceyKnows
    Justin (@ChanceyKnows) reported

    @facebook help! upgraded from iphone 11pro max to 17 pro max, in fb messenger all my chats are gone from 2024 til todays date. the new iphone shows encryption but my old messenger doesn't. i need the message history!!

  • AJinHD
    AJ (@AJinHD) reported

    This week Amazon Prime wouldn’t let me renew my membership with a new card, Facebook messenger keeps saying I have 3 messages even when I have 0, and Lord Twitter is once again showing the whole word his ***. The richest men in the world run these service and they all suck.

  • williams57111
    KAREN WILLIAMS (@williams57111) reported

    Facebook messenger not working on laptop, just a blank box, what is causing this, okay on mobile phone

  • wonderchef
    Wonderchef (@wonderchef) reported

    @sobitarora We are here to help you! Kindly share your registered contact and complaint number via Facebook messenger (If you have registered a complaint earlier). If not, then you can register your complaint by connecting to customer care at 18602660788 or drop us an email at (1/2)

  • GreenwayClinton
    Clinton Greenway (@GreenwayClinton) reported

    @nutlope PLEASE MESSAGE ME ON FACEBOOK MESSENGER GLENN GREENWAY MY PICTURE IS MY HEAD IN A BOAT.... THE OTHER ACCOUNTS ARE HACKED... Please help this has honestly made me get arrested and put into the psyche ward multiple times.

  • crystalcoffins_
    rowan 🦇 (@crystalcoffins_) reported

    help is anyone else on fb messenger and can’t send tiktok links anymore and keeps getting “access denied”

  • loose_danny
    Danny Loose (@loose_danny) reported

    @JuicyGirls7 Send me a friend request on Facebook messenger, then we will chat and get down to buisiness

  • Rebecca22045346
    Becki_withgoodhair (@Rebecca22045346) reported

    @hibry06 Wouldn’t suggest it I placed an order 2/13 tracking says never picked up and no one answers phones, emails or FB messenger and I really want my stuff instead of fighting to dispute chargers. My husband got me some at Christmas no issues and loved them so much. Very disappointed.

  • itsaadrianaaa
    adri (@itsaadrianaaa) reported

    @jocejade_ check your fb messenger, bc i’m a terrible friend and never asked for ur number :-)

  • DTE_Energy
    DTE_Energy (@DTE_Energy) reported

    @Unknown80083 We know this is a disruption to your day, and we’d like to help. Please send us a private message using Facebook Messenger so we can look into this for you.