Is Facebook Messenger down?
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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Facebook Messenger reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Facebook Messenger. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Facebook Messenger users through our website.
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Glitches (38%)
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Messaging (34%)
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App Crashing (18%)
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Connection (6%)
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Sign in (3%)
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Multimedia (1%)
Live Outage Map
The most recent Facebook Messenger outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Wissen |
App Crashing | |
| Wissen |
Glitches | |
 Pamiers |
Messaging | |
 London |
Video | |
| Wissen |
Glitches | |
| Wissen |
App Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Facebook Messenger Issues Reports
Latest outage, problems and issue reports in social media:
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Salt Dragon
(@lambells) reported
@maiderbee American here. Never used WhatsApp before in my life (in fact I don't think I'd ever heard of it until the day it was down several months ago) I almost exclusively use FB Messenger and I even route my texts through it.
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shanny ❤️🔥
(@babybluelukez) reported
HELP. MY GRANDMA’s FRIEND IS HITTING MY SISTER UP IN FACEBOOK MESSENGER TRYING TO FLIRT
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Shamoon Chaudhary
(@Shamoonali) reported
@Faysalbankltd pathetic service provided by your bank. Tried to contact you guys on Facebook messenger, no one replied. I’ve sent money from Uk in my brother’s a/c on 22/12/21 but still not credited by you guys. Had I sent it via Ria it would’ve been in a/c within 5 minutes.
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Jasmine Williams
(@NewsGirlTweets) reported
Hello @British_Airways I know you’re busy but is there any chance someone could help with a cancellation? Can’t be done online or via webmail form. No reply to Facebook messenger. Spent an hour on hold to call centre yesterday only to be cut off without speaking to anyone. Help!
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MaxGamer
(@max_gamer360) reported
@airtransat good afternoon guys today finally I solve my problem of buying my ticket back home for a long time I was talking to a air transup agent through Facebook Messenger it takes time let me tell you but at the end at least they help me just keep trying it's hard and...
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chlosterbaby. BLM.
(@chlosterbaby) reported
@funsweets so, I’m having a problem and I messaged on Facebook messenger and didn’t receive a response. How can I speak with someone regarding this?
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SuzieM
(@SuzieM92445533) reported
@ParentPay I cannot log in and when I attempt to send an online query I get an error message. I am not getting any response to messaging you via FB messenger. Can you advise?
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Gabriela MF
(@gabyMuFa) reported
@WestJet so apparently you don’t care to answer a direct message. You don’t answer on fb messenger and def not the phone AFTER HOURS OF WAIT.. then what? How can I get help? This is ridiculous!!
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Sandy Stewart🇨🇦
(@sandywithastar) reported
@WestJet Could you please respond to my messages on twitter and /or Facebook messenger! What’s the point of offering 24/7 customer service or support if we have to beg for someone to actually talk to that can solve issues!
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Ellie 💫
(@elxoga) reported
@newlook I am waiting on a delivery due 22/12/21 I can’t get through to New Look on FB messenger or Hermes. Please help.
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WPB
(@WPB2) reported
@talk2GLOBE your FB messenger customer service is terrible! They close the conversation and leave customer hanging w/o resolving the concern
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klly
(@oheyitskells) reported
of customer service/communication should be offered or a call back feature. The Facebook messenger chat is saying it may take days for an agent to get back to us? This is unacceptable.
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Jake Padillon
(@iamjakecool) reported
Is Facebook messenger down?
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Henry Dean
(@hendeanio) reported
@boohoo_cshelp please can you respond to my order issue on Facebook messenger. You have not complied with the Consumer Rights Act 2015 and have tried to force me to report my undelivered parcel to the police, despite it being YOUR responsibility to investigate this. NOT happy
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y'all'dn't've
(@tachycardigan) reported
@RaraSensei ~6 years ago I stopped posting bday msgs publicly & send privately instead, not via FB messenger if possible. I've stopped posting anything else or even reading the TL. As soon as someone creates a bday reminder service that imports from FB, I think I'll actually close the acct.
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Stephanie Taylor
(@iluvsnaxx) reported
@didiano_lora Well it went through the Wendy’s app so I think they are the ones who actually have to issue a refund. 😕. I did leave a complaint with DD just in case tho. Wendy’s did finally say SOMETHING on my FB messenger msg I sent. They asked for my email and order date 🙄
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klly
(@oheyitskells) reported
@airtransat Hi, I have reached out on Facebook Messenger regarding the issue but the bot is telling me it may take a few days to get a response from an agent. Please advise
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Mailone
(@MaiiLadyGalz) reported
@KLM Hi I’m Neville my flight has been cancelled I try to contact on Facebook messenger and what’s app I need your help please
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Sylvia Chrobak
(@sylviaadamross) reported
@RelianceCares Furnace died 12 hours ago - house has no heat in -35C YEG weather. Called at least 10 x looking for updates - agents are either misleading or confused why a tech didn’t show last night. Tried FB Messenger and every number online - no results! HELP! #RelianceComfort
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Weston Beecroft
(@Westoncb) reported
is the supply-chain for mobile notifications backed up too? broken notifications for twitter for weeks, silence from gmail and fb messenger, what gives
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Shannon
(@junethewonder) reported
Hey @paramountplus I’ve contacted you by email, phone and Facebook messenger about my account being hacked 3 days ago. I haven’t heard from anybody, would be great to get an ounce of customer service…
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Saidah Asilah
(@Saida_CFPCertTm) reported
ALERT Someone DMed me in FB messenger. She paid RM3.5K fee for "Road to Financial Freedom" She paid to non licensed person. She was unsatisfied, and already invested almost all her savings. Again. Issues unresolved by the authorities. So many people claimed himself as "sifu".
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Anita
(@AnitHarvey) reported
@NewLookHelp I need help with an order that has not been received correctly but you are not answering on any platforms I’ve tried Facebook Messenger, WhatsApp, Chat but no one answers!
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Christine
(@cwidjaya_midp) reported
Hi @flybuys tried to contact you several times via the form on your website and Facebook Messenger over the last couple of weeks to resolve an issue regarding a promotion but no response so far.
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Jessica Mann
(@jessicasamra) reported
@WestJet Hi! My flight is within 72 hours and so far no response via Facebook Messenger and call back scheduled but no contact.Flight changed on your end & I need to cancel a portion of my flight. On hold for nearly 2 hours now, needing help ASAP as my trip is quickly approaching
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Maria nicholson
(@mtaylor_maria) reported
@British_Airways how many times is acceptable to get cut off after an hour on hold to yourselves? 2? 3? 4! I’ve text, DM’d on here & FB messenger. No response other than automated nonsense. Nothing on your website to help with my issue. Shameful way to treat customers!
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Sharna Dixon
(@sharna_dixon) reported
@JPEGdesignprint @Tesco Same happened to me. I've for lve got a @Leatherman_UK multi tool that should get it off though. If you need to message then Facebook messenger is better. The customer service reps on twitter are dreadful
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I
(@idaloveyou) reported
@united Trying to get help from FB Messenger and getting the runaround that they couldn’t find any extra charges even though it’s clearly visible in the screenshot! Ridiculous!
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Realtor
(@BilalRealtor) reported
@Clicky_PK no response on phone, nor on FB messenger. Paid full amount in advance via credit card and now after 10 days i received my order courier said u have to pay. What kind of service is this???
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Seven Genius
(@S7nGenius) reported
@airtransat We are at our destination and are not able to come back on our return flight as scheduled. We have reached out on FB messenger. The change your flight web link says "Sorry, an error occurred. Please try again later". When is this error expected to be resolved????