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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Facebook Messenger reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Facebook Messenger. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Facebook Messenger users through our website.
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Messaging (58%)
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Connection (11%)
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App Crashing (10%)
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Sign in (9%)
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Multimedia (6%)
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Glitches (4%)
Live Outage Map
The most recent Facebook Messenger outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Sign in | |
 Magalia |
App Crashing | |
 Muntinlupa |
Messaging | |
 La Roche-sur-Yon |
Messaging | |
 Motozintla |
Connection | |
| Navarre |
Connection |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Facebook Messenger Issues Reports
Latest outage, problems and issue reports in social media:
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SwamiLee
(@SwamileeSports) reported
I need a site that I can do split screen videos. I used to use Houseparty. I wasn't able to get facebook messenger, zoom or skype to have equal sized screens if one person was on computer and one on phone. Anyone do videos that can help? @CardPurchaser
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Kerrie Christie (KEZ)
(@kez_bnb) reported
@AerLingus hi guys. Sent in a Q to ur customer service ages ago and heard nothing back. The Facebook messenger told me they couldn’t help. Is there anyone I can talk to?
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bass hobbit
(@slutforrollers) reported
i’m down bad i’m sending nudes through fb messenger
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A Breaking World
(@ABreakingWorld) reported
They have plans to take over a private shelter in Romania which is being built to UK spec, under floor heating, vet clinic, outside paddocks etc. But they need URGENT HELP from volunteer skilled workers to get this finished ASAP. Please contact @dogbus999 on Facebook messenger
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to Louisa Harland with love
(@dearlouisah) reported
@PLDT_Cares please help! LOS is blinking red! No internet for 24 hours! Since 11AM yesterday! Already sent account & telephone number yesterday through facebook messenger! Received a reply at 12AM asking if the issue’s already resolved when you didn’t even do anything!
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Suzan Alsaheb
(@SuzanSaheb) reported
@DanMuysMP Hi Dan, I hope all is well! I’ve been trying to reach you via email, phone and Facebook Messenger for help with my citizenship application with no avail! I’m so disappointed, I believe we deserve better support from our MP!!
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John
(@Chertok) reported
@ELALUSA worst customer service experience - flight canceled, was put on an inconvenient flight and impossible to get customer service to speak to! Tried what’s up, fb messenger, website, 3 hrs hold on the phone - no response!
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Fardeen Beharry
(@fardeenah) reported
@madebygoogle @Snapchat What about other apps like Google duo, Instagram, whatapp and Facebook messenger. Video quality is a let down
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Emily Idelson
(@EmilyIdelson) reported
Having to Facebook messenger call my mom because I don’t get cell service in rapp and she has an android😪
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Aditya Kulkarni
(@IAdityaKulkarni) reported
from
Mumbai Suburban, State of Mahārāshtra
@Chingari_IN Guys...Why are you spamming from my Facebook messenger to all my contact list... @Cyberdost please help me
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Suhairey_Muda
(@SuhaireyM) reported
@my_sejahtera pls help. Need to update my father in law's MySejahtera ID. Been trying to reach u through email, facebook messenger, but no response. This is dissapointing!
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Samuel (BGN)®
(@OwaborSamuel) reported
@UBAGroup Whats the issue at the moment cos I can't do transfer through USSD, Leo on Facebook Messenger and my Bank App. Something should be done quickly cos its urgent
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to Louisa Harland with love
(@dearlouisah) reported
@PLDT_Cares @PLDTHome please help! LOS is blinking red! No internet for 24 hours! Since 11AM yesterday! Already sent account & telephone number yesterday through facebook messenger! Received a reply at 12AM asking if the issue’s already resolved when you didn’t even do anything!
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Chris Munden
(@OCMunden) reported
Hey, if you get any communication via Facebook messenger from me, please disregard. I don't communicate via messenger. Someone has hacked my account and is posing as me asking for money. I would never do that. Sorry for the trouble. Thanks.
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Amy Graham
(@xxamylovesuxx) reported
@eircare is there a number i can call that i can speak to someone regarding an issue but my account is closed ....getting no where with help via facebook messenger !!!! shocking customer care !
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Michael Cook
(@Michael_Cook_AU) reported
@UbisoftSupport Hey there, I don't have a support case number as the live chat people completely shut me down telling me I will never be able to access my profile. I do seem to be getting some support through FB Messenger though (maybe it is you?) and have sent a series of screenshots through.
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Ghost
(@r3mp4rt) reported
For reason I can’t login into Facebook messenger on this phone but I can login on my old phone. I had this issue since last year even till now, the only way I can check for message is to go on my browser then reply on my old phone 😭
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David Harris
(@MagisterDHarris) reported
If I send you a link through FB messenger, and you ask me to email it to you, I'm always going to ask of there's some technical problem that's preventing you from copying it and emailing it to yourself. Not because I think there's a problem, but because I think you're stupid.
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to Louisa Harland with love
(@dearlouisah) reported
@PLDT_Cares please help! LOS is blinking red! No internet for 24 hours! Since 11AM yesterday! Already sent account & telephone number yesterday through facebook messenger! Received a reply at 12AM today asking if the issue’s already resolved when you didn’t even do anything!
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Ed Bott
(@edbott) reported
@IanMorris78 The devil is in the details, of course, but if someone is only available on Facebook Messenger and I have the option to communicate with them from another platform and that option is clearly labeled, then I see no problem. It's my choice to use that option.
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Macey Jones
(@MaceyJo32530553) reported
@beautybayhelp hi I’m missing something from my order, I’ve tried getting in contact on email and Facebook messenger but heard no reply. Please can someone help me?
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suzanne cooksey
(@suzannecooksey) reported
@eon_next @eon_next when will someone answer my dm please I was talking to someone on fb messenger this morning but they stopped replying in relation to this tweet I asked last night I still don't have answers please help
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nielledeight
(@ielough08) reported
@PLDTHome your customer service on Facebook Messenger is going crazy!!! I tried entering two of my accounts but your bot recognizes none of it.
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Lucy Jones
(@Lucyinthesky_84) reported
@eBay_UK is your Facebook messenger option working? I need help with a buyer and I'm getting nowhere on my eBay app, etc. Thank you!! 🤞
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eliza
(@_elizadeguzman) reported
Filipino customer service really sucks— and this is coming from a customer care representative as well. But Karen from chat support in Facebook Messenger at @SKYserves proved that wrong. Your other representatives lack human empathy. They could learn from her.
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Erick Kristofer Umali
(@eumali2022) reported
@PLDT_Cares hey PLDT when will you check my Fibr issue? It's already been 20 hrs since i got a ticket from your FB messenger. My neighbor's connection is working and I don't have any pending payables.
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Rapunzel
(@alinaorable) reported
Fb messenger not working ??
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Mary Angelica A. 🦝🌹🇵🇭
(@BabyRaccoon91) reported
@deaflibertarian I had a similar problem in which Facebook just unfriended several people and a few asked me if I unfriend them, which is impossible because I don't go to Facebook that much, except for FB messenger and Twitter.
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CaliDan
(@CaliDan6) reported
@PLDT_Cares, check my DM to you. We still don't have internet connection. Why are you ignoring our messages on Twitter DMs and FB messenger? Fix your service.
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Hercule Stuart Poirot
(@StuartL22086031) reported
The @Meta message button on user profile pages does not bring up the FB messenger on Google Chrome as of the 27th March. #facebook #messenger #broken