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Facebook Messenger

Facebook Messenger status: messaging issues and outage reports

Problems detected

Users are reporting problems related to: messaging, app crashing and glitches.

Full Outage Map

Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.

Problems in the last 24 hours

The graph below depicts the number of Facebook Messenger reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

April 19: Problems at Facebook Messenger

Facebook Messenger is having issues since 12:30 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Facebook Messenger users through our website.

  • 36% Messaging (36%)
  • 30% App Crashing (30%)
  • 18% Glitches (18%)
  • 7% Sign in (7%)
  • 7% Connection (7%)
  • 2% Multimedia (2%)
  • 1% Video (1%)

Live Outage Map

The most recent Facebook Messenger outage reports came from the following cities:

CityProblem TypeReport Time
Riom Connection 14 minutes ago
Commercy Messaging 15 minutes ago
Bristol Messaging 22 minutes ago
Sudbury Messaging 2 hours ago
Valence Messaging 4 hours ago
Mexico City Messaging 8 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

  • ChowdhurySaeef
    Saeef Chowdhury (@ChowdhurySaeef) reported

    @facebook Please fix the bugs for iPhone users. I cannot see the delivery blue dot whenever I send a message on Facebook messenger... I hope Meta will fix this problem soon...

  • csgouncledotgg
    driving expert (@csgouncledotgg) reported

    There were rumors of a guy in my year in high school planning to go on a rampage on the last day so to help my chances of being spared I sent him a link to a beartooth song on facebook messenger and never spoke with him again

  • heathr
    Heather Gold (@heathr) reported

    You've sent me a customer service phone number that doesn't work @AerLingus (885) 567 8224 and I'm unable to get a person, not a bot , to answer your DMs or chat on your website (frankly I'm surprised your co would use FB messenger for customer support given it's track record)

  • KKash_yap
    Kunal Kashyap (@KKash_yap) reported

    @GoFirstairways You are not replying to my request on Facebook Messenger. I have been chasing since 3 years. Help me with service request G8-01000228. PNR: GC8S5U

  • 8Imperai
    Sean (@8Imperai) reported

    I have disabled my Facebook messenger and Facebook Uninstalled it to I won't know if it's still INTERFERENCE with certain program s Now news flash note it It pops up you can't control the .. u can't move notification around Just fix motion icon to matter resolvable icons

  • Brianbgood
    Brian (@Brianbgood) reported

    @Allegiant I am a Allegiant MC holder. The chat on your website has never worked and no one will answer the 702 #. I have serious concerns about this card but literally can’t find the answer in the FAQ and there’s no one to ask.. even tried FB messenger… help!

  • ConsettBlackFC
    Deano NUFC (@ConsettBlackFC) reported

    @VOXI_UK I'm trying to contact you on voxi webchat, sent you a dm on here and Facebook messenger and nothing. Your service is shocking.

  • Author_S_Miller
    Author Stuart Miller (Indie) (@Author_S_Miller) reported

    @chenpink_author That's happened to me too lol I must have everything written down, texted, or sent via Facebook messenger, otherwise, I'll forget the item I needed to get so I have to call the family to re-confirm the item.

  • HJay03
    JayH (@HJay03) reported

    @Metro_Fibre we have been down with no internet in Lonehill since last night with no one answering calls, support chat, WhatsApp and no actual feedback on FB Messenger. This is affecting a large area and we would@like to know when this will be resolved please. 2 tickets open

  • BatchStfc
    Batch_STFC (@BatchStfc) reported

    @XiaomiSupport Act news on what's wrong with Facebook messenger notifications? I assume it's their issue, but if you've seen it and got a workaround....

  • NZillo
    Iso the Bitesize-o (@NZillo) reported

    @gryphon_katsu I got this with Facebook Messenger the other day Why would an app decide to force-close itself and update WHILE IT'S OPEN, that seems like a really stupid and easily avoidable issue lol

  • itsaadrianaaa
    adri (@itsaadrianaaa) reported

    @jocejade_ check your fb messenger, bc i’m a terrible friend and never asked for ur number :-)

  • MariaFlikkema
    Maria Flikkema (@MariaFlikkema) reported

    Sent a DM through Twitter and also reached out through FB messenger. Rogers support helped me reset my password and I finally have access to my email. Still lot sure of what the underlying problem was, but suggest you try one of these methods to get support

  • jmeads78
    James Meads | Procurement Software (@jmeads78) reported

    @airfrance Tried to contact you via FB Messenger yesterday and nobody has responded. Your WhatsApp chat channel doesn't work from a Bulgarian phone number. Truly awful service levels.

  • Stevie_G5456
    Steve Graham (@Stevie_G5456) reported

    @SkyHelpTeam how do I actually get to speak to a real person on Facebook messenger? I have a specific problem that can’t be fixed by troubleshooting pages, yet all I’m getting is “speak to other customers”

  • frederikdiamond
    FREDERIK DIAMOND (@frederikdiamond) reported

    While we're on the topic of problems with my S22 Ultra: From time to time, I'll not receive any notification sounds from apps. For instance, if someone sends me a message on FB Messenger, my phone will just ignore it. Super annoying.

  • williams57111
    KAREN WILLIAMS (@williams57111) reported

    Facebook messenger not working on laptop, just a blank box, what is causing this, okay on mobile phone

  • SadiqKarantina
    Sadiq Karantina (@SadiqKarantina) reported

    @UBAGroup I have issue with Airtel Bill payment To smfp0500 the money debited from my account but the money didn't reflect, kindly assist 2231550819 thanks dm me on Facebook messenger

  • celticmagick333
    celticmagick (ジェイソン) (@celticmagick333) reported

    @Breaking911 You don't buy oxy from some stranger via Facebook messenger. She also had ********* - she's a druggie. She knew the consequences of her choices. On the other hand, the dealers and distributors should be taken down in general.

  • Canadienne1978
    Donna Lavery (@Canadienne1978) reported

    @SportsDirect_CS I've been trying to contact customer service via Facebook messenger. I got an initial response from someone saying they will look in to it and have heard nothing since. My order was sent to my old address (my fault), and apparently returned to Evri?

  • LdelcidLiz
    Liz Del Cid, PhD PE (@LdelcidLiz) reported

    @visiblecare How do I submit a case #? The customer service team tells me through DM but each one fails even a simple hello. And no one answers their Facebook messenger either

  • MonteWarden1
    Monte Warden (@MonteWarden1) reported

    Help! I have been on FB Messenger w bots and techs for SIX HOURS to resolve an ad issue for a gig (my 202nd AD w NO ISSUES before!) that Fbook can't explain or figure out! @Meta @finkd @facebook

  • janewalton10
    jane walton (@janewalton10) reported

    @BritishGasHelp I've have sent via FB Messenger - however, auto reply says only available 9-5, when I'm at work. However, hoping for resolution as promised email not materialised. You do make it hard to reach you and deal with issues!

  • danielkerry
    daniel murphy (@danielkerry) reported

    @AllianzIreland Hi is it possible to renew my car insurance today I have tried my online account it's not working. Emails I'm getting no response By phone it's taking too long Facebook messenger hasn't got a response back either What's going on?

  • AnneKSpunkki
    Anne (@AnneKSpunkki) reported

    @littledatalarry @FlySwoop Absolutely ZERO CUSTOMER SERVICE unless you wait for a reply on FB Messenger?

  • Richard87558021
    Richard (@Richard87558021) reported

    @RepAdamSchiff Let's prove who is the lairs and the real laws breakers are that would be the ones in Washington DC yes I know all the news media Facebook messenger and Twitter helping you just liked the FBI US Marshalls CSI CIA secret service and ECT time too prove all of you guilties

  • faerybhee
    Faerybhee (@faerybhee) reported

    Facebook Messenger, Whatsapp, Viber, Instagram messages, Twitter, Telegram, texts, and if it calls for desperate actions, a phone call. When one friend would not even reply or communicate that poses a problem. There were times we had to go to their places to check on them.

  • shii_kabue
    sweetCaroline (@shii_kabue) reported

    @PayPal @AskPayPal i need assistance with my account.I would like to talk to someone for immediate and proper assistance.Kindly don’t refer to the help center or the Facebook messenger.Please get someone to reach out to me ASAP.Alternatively tell me how i can reach out to someone

  • JohnsonRuben10
    Johnson Ruben (@JohnsonRuben10) reported

    @lindsey_lou_476 It alright but don't hesitate to reach out to him in any way he help me recover my IG and FB messenger account when I lost them

  • wonderchef
    Wonderchef (@wonderchef) reported

    @RamanMohan8 We are here to help you! Kindly share your registered contact and complaint number via Facebook messenger (If you have registered a complaint earlier). If not, then you can register your complaint by connecting to customer care at 18602660788 or drop us an email at (1/2)