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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Facebook Messenger reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Facebook Messenger. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Facebook Messenger users through our website.
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Messaging (55%)
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Glitches (15%)
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App Crashing (10%)
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Connection (9%)
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Sign in (7%)
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Multimedia (4%)
Live Outage Map
The most recent Facebook Messenger outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Garland |
Glitches | |
| East Corinth |
Connection | |
| Cedar Rapids |
Sign in | |
 Arrondissement de Poitiers |
Messaging | |
 Berlin |
Sign in | |
| West Lafayette |
App Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Facebook Messenger Issues Reports
Latest outage, problems and issue reports in social media:
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Sinclair
(@LordHuw) reported
@sainsburys you only have to look at the idiotic system you've implemented on Facebook Messenger to ask for help. More irrelevant automated questions. Designed by a moron.
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Wonderchef
(@wonderchef) reported
@1amadel We are here to help you! Kindly share your registered contact and complaint number via Facebook messenger (If you have registered a complaint earlier). If not, then you can register your complaint by connecting to customer care at 18602660788 or drop us an email at (1/2)
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Wonderchef
(@wonderchef) reported
@khalid_maqusood We are here to help you! Kindly share your registered contact and complaint number via Facebook messenger (If you have registered a complaint earlier). If not, then you can register your complaint by connecting to customer care at 18602660788 or drop us an email at (1/2)
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Omar Shafiq
(@OmarSha60509300) reported
@jawwy I have done that through jawwy app and Facebook messenger. I’m not getting any help. I’m just getting standard messages to visit the store. And STC stores have been saying they cannot help.
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Jim Slaid
(@Slaid_Jim) reported
@FlyAirNZ Is there any other way to contact this airline? Been waiting on phone for nearly 2 hours and FB Messenger giving no replies either. Flight is tomorrow and urgent issue. Help needed.
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Omar Shafiq
(@OmarSha60509300) reported
@jawwy Please tell me what do you mean by that. Like I said I have been raising this concern with jawwy app customer service and on Facebook messenger.
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Ben Loh
(@1bloh6) reported
@amitisinvesting $META should shut down Fb messenger already
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Rolo Lion 🔞🇬🇧🔜BerkFurs
(@BootlegDoggg) reported
on top of other **** im still having issues with telegram and Facebook messenger Both are just absolutely ******* annoying and being a ****, Facebook messenger won't even load in, atleast telegram says connecting.... On 90% of my chats and groups Got like 2 groups, yippee...
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Theresa
(@Theresa90590756) reported
@askparamount @paramountplus No it hasn’t!! Signed up today, paid for a full year and can not sign on. Tried chat bumped off three times, emailed 2x no response , facebook messenger 3 hours ago again no response - DO NOT SIGN UP FOR PARAMOUNT PLUS ZERO CUSTOMER SERVICE!!!!
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Ashley Tze Chea
(@AshleyChea) reported
@GSCinemas I’ve been trying to call and reach out to the customer service about my issue with the AP code. I haven’t even properly redeemed it but it shows that my promo code has been redeemed. Please get in contact with me as I have dropped email and FB messenger for help.
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☆ C a r m s ☆
(@Carms_____) reported
from
Fountainebleau, Florida
Hey @Apple @facebook messenger calls are STILL ringing even though I have ALL notifications OFF. Facebook is bypassing my iPhone settings. I’ve installed and uninstalled app all my notifications are OFF yet the phone still rings when people call me on Messenger. Please fix this.
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Kathryn Blakney
(@BlakneyKathryn) reported
I need help trying to make some money to pay bills. I’m selling some clothes that I don’t need anymore along with possibly selling a bedframe. If interested in buying, send me a text through facebook messenger.
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Omar Shafiq
(@OmarSha60509300) reported
@jawwy I have been trying to register my sim on my iqama. And I have been bouncing back between your customer service and threeSTC stores. Both says they cannot do it. your customer service and fb messenger is not helping at all.
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Wonderchef
(@wonderchef) reported
@LuckyMo5566 We are here to help you! Kindly share your registered contact and complaint number via Facebook messenger (If you have registered a complaint earlier). If not, then you can register your complaint by connecting to customer care at 18602660788 or drop us an email at (1/2)
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Mike Malores
(@Eugene0negin) reported
@FlySwoop What a horrible business model! Cancelled our flight 24 hours prior and don't have a # to call. FB messenger bot just keeps saying "I understand your frustration". No vouchers, coupons, or compensation for missed hotel + car rental. What horrid service!
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Pao
(@pao_wecan) reported
May problem ba ang Facebook Messenger?
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Wonderchef
(@wonderchef) reported
@AIokSharma We are here to help you! Kindly share your registered contact and complaint number via Facebook messenger (If you have registered a complaint earlier). If not, then you can register your complaint by connecting to customer care at 18602660788 or drop us an email at (1/2)
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Greg Johnson
(@gregianjohnson) reported
@Ankaman616 @keewa Talks big on Twitter after using FB Messenger as his 40k FAQ service so he does.
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Wonderchef
(@wonderchef) reported
@sanjeevsehgal5 We are here to help you! Kindly share your registered contact and complaint number via Facebook messenger (If you have registered a complaint earlier). If not, then you can register your complaint by connecting to customer care at 18602660788 or drop us an email at (1/2)
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ɢ米1DaMike
(@1damike) reported
@TAKEALOT @katli_masunyane I mean if my dm sent 12h04 yesterday could be answered that would help. So I'm going to try the email you provided, granted that would be email number 1 on that address, 3 help centre request, 2 to info @takealot.com, 1dm on Twitter, 2 Twitter posts and 1 message on fb messenger
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✨
(@gowiththef10w) reported
FB Messenger Kids has a 🎅 feature. You can message your kids as Santa. Since 11 only asked for Candy Canes this year, I messaged her as 🎅 asking if that’s all she wanted, thinking she’d quietly respond out of curiosity … are you ready for now this went down?!
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ever mendoza
(@evermendoza27) reported
from
Lipa City, Calabarzon
@eastwestbanker Horrible customer service in all ways. I cannot reach someone via hotline, FB messenger, email and viber.
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Jah | Notion
(@Jahnotion) reported
7. Chatfuel, a chatbot platform that uses AI to assist with customer service and sales efforts through messaging apps like Facebook Messenger.
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Lisa Farbstein, TSA Spokesperson
(@TSA_Northeast) reported
NEWS: New feature: Airline passengers may now send a text using any mobile device to “AskTSA” (275-872). A virtual assistant is available 24/365. Or @AskTSA staff is available 8am-6pm EST on Twitter or Facebook Messenger to help with traveler's questions.
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Talia*Smiley*
(@Talia_PrettyB) reported
My granny sent me the whole church service on FB messenger this morning😭🫶🏽
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John
(@John14283941) reported
@BritishGasHelp still no reply from customer service despite asking me to contact you on here I’ve sent messages on Facebook messenger no reply on there either British Gas chat not working impossible to get through on phone I’ve just emailed your ceo and my mp
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Alex Earl
(@AlexEar90777589) reported
@WestJet 4am & I’ve been on hold for 6 hours. No response from FB messenger in 24 hours so I’m not sure why that form of communication is promoted? Snow is a problem yes, but just cancelling & zero communication to find a solution is not cool when I’m stuck with 2 young kids. 👎🏼
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Sandeep Sarkar
(@SandyS_02) reported
@AdidasIndia_ such pathetic customer service!!! Phone disconnects / chat 💬on the app never gets connected / fb messenger never a reply!
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Liberty Axe 🪓
(@ThatAxeTho) reported
Fun Fact: My current phone is BANNED from all FB applications, (FB App and FB messenger,) which is funny because when I use my *old* phone, I have no problem and everything loads in fine. Same with my tablet... Is my IMEI or S/N banned? How??
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Corey Wright (Mr. CW)
(@RealCOZZASAIDSO) reported
@FOXTEL_Help @WWE @Foxtel Hi, I’m already in contact on FB messenger. Just checking if others are having the same issue.