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Facebook Messenger status: messaging issues and outage reports

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Full Outage Map

Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.

Problems in the last 24 hours

The graph below depicts the number of Facebook Messenger reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Facebook Messenger. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Facebook Messenger users through our website.

  • 36% App Crashing (36%)
  • 25% Glitches (25%)
  • 23% Messaging (23%)
  • 8% Connection (8%)
  • 6% Sign in (6%)
  • 2% Multimedia (2%)
  • 1% Video (1%)

Live Outage Map

The most recent Facebook Messenger outage reports came from the following cities:

CityProblem TypeReport Time
Atlanta Sign in 9 hours ago
Kirchen App Crashing 1 day ago
Indianapolis Messaging 2 days ago
London Messaging 3 days ago
Township of Evan Sign in 4 days ago
Columbus Messaging 5 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

  • Tifekeys_
    Tife (@Tifekeys_) reported

    @gtbank @gtbank_help is a no no ❌❌❌ I can't access the USSD and my bank app for 2days now and even web banking is failing. Customer reps ain't even responding on twitter here, Facebook messenger and Whatsapp.. Worst banking service..

  • TheGrainiac
    naked and famous (@TheGrainiac) reported

    Just got a reply on FB messenger from a message I originally sent 4 1/2 years ago so help me God.

  • zurcaledolrak
    karlo de la cruz (@zurcaledolrak) reported

    @eastwestbanker My online banking account suddenly got locked. Your self-service site is unavailable. I wasted hours trying to call your hotline. How can I access my account? Your FB messenger isn't responding.

  • RiOnTheRocks
    Rí 💌 (@RiOnTheRocks) reported

    I’m paying $300/month for a trainer that yield amazing results but I have very limited access to and have to speak with through Facebook messenger…. This is why customer service matters bc the money isn’t an issue but no access is.

  • wonderchef
    Wonderchef (@wonderchef) reported

    @sobitarora We are here to help you! Kindly share your registered contact and complaint number via Facebook messenger (If you have registered a complaint earlier). If not, then you can register your complaint by connecting to customer care at 18602660788 or drop us an email at (1/2)

  • the_wildotter
    Rustie Shackleford (@the_wildotter) reported

    I need my fb messenger shut down when im drinking

  • JetBlue
    JetBlue (@JetBlue) reported

    @ColleenBailey We're sorry to hear you're having trouble sending your message. We suggest uninstalling and reinstalling the app or sending us a DM on Instagram or Facebook messenger.

  • tanya__eli
    Tanya (@tanya__eli) reported

    @IPSYCare nobody answers on facebook messenger, ive tried and they cant locate my account through the help email

  • Author_S_Miller
    Author Stuart Miller (Indie) (@Author_S_Miller) reported

    @chenpink_author That's happened to me too lol I must have everything written down, texted, or sent via Facebook messenger, otherwise, I'll forget the item I needed to get so I have to call the family to re-confirm the item.

  • jurassicfibre
    Jurassic Fibre (@jurassicfibre) reported

    We're experiencing a few issues with our phone lines this morning. Facebook Messenger and emails are still available for customers and we hope to be back up and running very soon.

  • JusonPaul
    Paul Juson (@JusonPaul) reported

    @DFS Sent through on Fb messenger. guess what no response. I had to ring your customer service this morning and it appears NOTHING has been done to sort. Was meant to have friends over last night-CANCELLED meant to be going out this am-CANCELLED in case a sofa might turn up. LIVID!

  • LdelcidLiz
    Liz Del Cid, PhD PE (@LdelcidLiz) reported

    @visiblecare How do I submit a case #? The customer service team tells me through DM but each one fails even a simple hello. And no one answers their Facebook messenger either

  • elke_wtf
    Elke (@elke_wtf) reported

    Is FB Messenger having an outage?

  • pbelleisle
    PBI 🌻 (@pbelleisle) reported

    At no point does it realize it is useless and bail out, getting me to someone who can help. I am now trying to get this resolved via Facebook messenger with "Eduardo". Eduardo's responses to me are - no word of a lie - roughly 30 minutes apart. /3

  • AnneKSpunkki
    Anne (@AnneKSpunkki) reported

    @littledatalarry @FlySwoop Absolutely ZERO CUSTOMER SERVICE unless you wait for a reply on FB Messenger?

  • A_Fine_Rosey
    Matt Rise (@A_Fine_Rosey) reported

    @SChristyJones FB messenger is absolutely horrendous btw! How do you lock it down. I dabbled with an apple device, that seams better but android but haven't tried to install it in a while.

  • n_snejana
    Snejana n. (@n_snejana) reported

    @sefkateliorgtr oh GOD, STOP THIS MURDER FOR PEOPLE! I offer to help an orphan. Write to me on Facebook messenger!

  • DTE_Energy
    DTE_Energy (@DTE_Energy) reported

    @zachschrader734 We know this is a disruption to your day, and we’d like to help. Please send us a private message using Facebook Messenger so, we can look into this for you.

  • axduniverse
    Ronae Punongbayan (@axduniverse) reported

    @CebuPacificAir I have a pending refund request that I have been messaging you about for the past 4mos via FB Messenger and email,but until now no update yet! YOUR ATTENTION & HELP, PLS!!!

  • AjiloreMatthewA
    Official_Excel (@AjiloreMatthewA) reported

    @GOtvNg Hello good afternoon. Please I made a payment to my Gotv and it’s not reflecting on the account I tried reaching through the FB messenger channel but no response. Please help me restore my view. IUC:7528113902

  • iamroseyyhoney
    Rose Abne (@iamroseyyhoney) reported

    Why does @CebuPacificAir has no customer service hotline???? 🤯😢 Fb messenger has no actual agent, too! 😤 badly needed to have them look into 2 pending payments for same booking txn (sobrang loading kasi ng website) - baka ma-go both naku patay!!!

  • williams57111
    KAREN WILLIAMS (@williams57111) reported

    Facebook messenger not working on laptop, just a blank box, what is causing this, okay on mobile phone

  • nmharp182
    nmharp (@nmharp182) reported

    @factormeals What is going on???? So many missing meals. No customer service reply on the chat or phone or Facebook messenger or Twitter. @bbb_us #ScamAlert

  • xxx_kimbo_xxx
    Kim (@xxx_kimbo_xxx) reported

    @apchara PS Does not help that FB messenger still isn't working for me!

  • Prak19Abhimanyu
    Abhimanyu Prakash (@Prak19Abhimanyu) reported

    @BandBajaateRaho I got my refund after sending my complaint on Facebook messenger for flipkart issue. Please ask others to follow the same method.

  • cdiddy513
    MBA Youngboy™ (@cdiddy513) reported

    @Chelsie___ Absolutely don’t do it. **** them. They cancelled my flight 3 hours before it was supposed to takeoff. And they don’t have any customer service lines lol. You gotta text them or fb messenger them

  • IanTregale3
    Ian Tregale (@IanTregale3) reported

    @EE I would like to but I'm having issues with my Twitter Messenger but I have sent a message on the Facebook messenger app

  • umobile
    U Mobile (@umobile) reported

    @AyieHedzry @AyieHedzry, you may try to redeem the Ultra Hotspot 5G at MyUMobile app, on 'Add-Ons' tab. Do PM us with your phone number and screenshot of the error message at Facebook Messenger or Instagram if the issue still persists. As we're unable to DM you. Thank you

  • Emma09572756
    Emma (@Emma09572756) reported

    @PureGym is there an issue with your emails/Facebook messenger today?

  • the_wilderless
    grace in the wilderless (@the_wilderless) reported

    We have game-changing tech all over the place, people mocking up apps that do absolute magic, Meanwhile Facebook messenger is the only site I can think of that not only can’t fix typos, but actively CAUSES them by jumping the sues or all over as I type