Facebook Messenger

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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.

Problems in the last 24 hours

The graph below depicts the number of Facebook Messenger reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Facebook Messenger Outage Chart 12/31/2025 06:50

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Most Reported Problems

The following are the most recent problems reported by Facebook Messenger users through our website.

  1. Messaging (53%)

    Messaging (53%)

  2. Glitches (18%)

    Glitches (18%)

  3. App Crashing (12%)

    App Crashing (12%)

  4. Connection (8%)

    Connection (8%)

  5. Sign in (7%)

    Sign in (7%)

  6. Multimedia (3%)

    Multimedia (3%)

Live Outage Map

The most recent Facebook Messenger outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
GermanyWissen Glitches
GermanyWissen Glitches
MexicoDelegación Cuajimalpa de Morelos Messaging
CanadaOttawa Messaging
FranceChouppes Messaging
New ZealandWellington Messaging
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

  • hab21bc Helen Bartley (@hab21bc) reported

    Just wondering why @Coles will not answer it’s customer service calls, respond to FB Messenger and now know why the store manager fobs us off to Head Office. Shameful customer service. Tell Coles they say. If only you could I say 🤬🤬🤬

  • MadamGeorginaTV Madam Georgina TV (@MadamGeorginaTV) reported

    @enjoyGLOBE Hello @enjoyGLOBE I dont feel Im enjoying your service now. My ordeals were not taken cared in fb messenger. this is frustrating!

  • rougesky H.☈. 🌷🇨🇦 (@rougesky) reported

    @PhilDWeather @WestJet I had to use social media (Facebook messenger) to reach out to them after waiting on the phone for over 4 hours. It still took a few days for them to get back to me but eventually my issue was resolved

  • KarenSeaMan13 Karen of the Sea (@KarenSeaMan13) reported

    I felt like Johnny Laurence writing a novel in FB messenger, but deleting it down to a few lines. #CobraKai

  • amywhodigital Amy Who? (@amywhodigital) reported

    I've deleted Facebook Messenger to try and cut down my online time. I have deadlines and 3 kids who desperately need me and I just cannot balance it all.

  • MadamGeorginaTV Madam Georgina TV (@MadamGeorginaTV) reported

    @enjoyGLOBE Hello @enjoyGLOBE I dont feel Im enjoying your service now. My ordeals were not taken cared in fb messenger. this is frustrating!

  • ElGranSenglar Puigdemont's Barretina🧦🐗🚀⛰️⛷️🇪🇺🇺🇸 (@ElGranSenglar) reported

    @LatransCanis1 Then a few days later she said she was having further problems, and again, he sent her another $500. But he wasn't sure what was up so he called her on FB messenger. Only she didn't answer the phone, another American guy did and asked "why are you calling my girlfriend?"

  • elementrus Subjectivism (@elementrus) reported

    @elonmusk @dogeofficialceo The Galaxy Note 7 showed us that they can remotely shut down our devices. The lack of data based calling/texting is a result of profiteering. Instead of Android's iMessage, we have Facebook Messenger. We need real competitors

  • dialoglk Dialog Axiata (@dialoglk) reported

    @nawasmnafly Hi, Please accept our sincere apologizes on the inconvenience caused! In order to check on the coverage issue further we would recommend to inbox (FB messenger or Whatsapp 0777678678) your connection details along with your location details in order to check on it (1/2)

  • Rickricko7 Rickricko (@Rickricko7) reported

    @ATT my internet has been out since last wendsday. I have called your IT department was told it would be back up by monday ( yesterday) I have chatted via fb messenger with your representative still no clear answer when it will be fixed. This is becoming an ongoing issue

  • GermaineJDeRuna Germaine Jalandoni De Ruña (@GermaineJDeRuna) reported

    Is FB Messenger down?

  • DjangoWexler Django Wexler (@DjangoWexler) reported

    In the midst of this process we contact Snaptravel for help. This happens, for some reason, via Facebook messenger. I convince the person on the other end that this is a serious problem, and he says he's going to forward to the Urgent Care team and they'll call me.

  • MadamGeorginaTV Madam Georgina TV (@MadamGeorginaTV) reported

    @enjoyGLOBE @enjoyGLOBE I dont feel Im enjoying your service now. My ordeals were not taken cared in fb messenger. this is frustrating!

  • antracytowa a. (@antracytowa) reported

    @XiaomiSupport just asking when will you fix the issue with files manager? because still when i'm deleting pictures through manager instead of gallery, deleted pictures appear as black squares (twitter) or loading error (facebook messenger). it's really annoying.

  • Azaniagirl Girl (unlucky era) (@Azaniagirl) reported

    I am sorry but why am I able to get better customer service from a bank through fb messenger?? Like that's not making sense.

  • juicysflyyer TexiCan (@juicysflyyer) reported

    Some guy I don't know sent me a terrible video on fb messenger and I blocked him so fuckn fast.

  • CrayolaBee Crayola the Non-Crayon (@CrayolaBee) reported

    @thehazcady hey, I've had that feeling. If you think it would be helpful, do it, and know that I will be here when you want to come back. If you think it will not help, then my DMs are open (although Facebook messenger is probably better for faster responses)

  • rougesky H.☈. 🌷🇨🇦 (@rougesky) reported

    @barcarstar Gave up at 4 hours and eventually turned to Facebook Messenger to get a hold of them. They got back to me a couple days later and fixed my issue.

  • dialoglk Dialog Axiata (@dialoglk) reported

    @UmeshMoramudali Hi, Please accept our sincere apologizes on the inconvenience caused! In order to check on the coverage issue further we would recommend to inbox (FB messenger or Whatsapp 0777678678) your connection details along with your location details in order to check on it (1/2)

  • Margaree8 Margaree (@Margaree8) reported

    @WestJet on hold for 4 hours on phone when call dropped on my land line - not my phone -- still waiting for a reply on facebook messenger since yesterday and waiting for a reply on twitter messages for over 2 hours - terrible service!

  • CPBlandford CPBlandford&Stur (@CPBlandford) reported

    We are looking for someone who would be happy to take on these items & fix them up for us so that they are able to be sold in the shop. Does that sound like you or someone you know? If interested please contact Marge on 01202 840309, via our FB Messenger or drop into the shop🪡🧵

  • nadimi Abe Nadimi (@nadimi) reported

    @ParallelsCares I need support for my ToolBox subscription that isn't working. I have written to support via Facebook messenger and Twitter messages with no response. Please help.

  • JenisJen2 jennypenny (@JenisJen2) reported

    My ex-MIL asked me to help her with her phone, I go over (like a good ex-DIL) and she wanted me to delete her nudes from her FB Messenger. P.s she’s newly single after 30 years of marriage! Super cringe moment. 😩😩@MiguelandHolly

  • janice_dawe Janice Dawe 🛶 (@janice_dawe) reported

    Hey @WestJet you changed my Mom’s flight and to resolve it you gave her a number that doesn’t work. Not in service. And we don’t have Facebook messenger. This is the number - 1-866-720-0088 help!

  • hopper Hopper (@hopper) reported

    @oliviakgregory We are very sorry to hear that this has been a frustrating experience, as it is not the kind of service we want for our customers. We are here for you, please message us via app, Twitter DM or Facebook messenger and we will certainly address your concern. Thank you and be safe.

  • MadamGeorginaTV Madam Georgina TV (@MadamGeorginaTV) reported

    @enjoyGLOBE Hello @enjoyGLOBE I dont feel Im enjoying your service now. My ordeals were not taken cared in fb messenger. this is frustrating!!!

  • MishraNaveenesh Naveenesh Mishra (@MishraNaveenesh) reported

    @shrikant Sir please check my messages on Facebook messenger please help. Support Solicited. Regards Naveenesh Mishra 7208028855

  • tellr94 Taylor (@tellr94) reported

    Somebody help I got a new phone and accidentally accepted the “new chat feature” on Instagram and it’s terrible, I don’t want Facebook messenger, how do I make it go away

  • Spicy_Hotter Dragon Izu (@Spicy_Hotter) reported

    @Ameliawills11 @WRsSecurity2 Yeah...I could use some help dealing with the “Look what I found” Spam that the Hacker got into my Facebook Messenger Account 3 weeks ago. My friends on Facebook saw it then I didn’t expect this to happen.

  • biigdaddiie hailey (@biigdaddiie) reported

    @jacktrippersgf I literally love snapchat. I get NO ******* cell service at my house, wtf do they expect me to use to talk to people, Facebook messenger?! 🥲