Facebook Messenger status: messaging issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Facebook Messenger reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Facebook Messenger users through our website.

• Messaging (44%)
• App Crashing (25%)
• Connection (12%)
• Glitches (10%)
• Sign in (7%)
• Multimedia (2%)

Live Outage Map

The most recent Facebook Messenger outage reports came from the following cities:

City	Problem Type	Report Time
Loudun	Messaging	21 hours ago
Wissen	App Crashing	2 days ago
Wissen	App Crashing	2 days ago
Offenburg	App Crashing	3 days ago
Wissen	App Crashing	3 days ago
Vaudreuil-Dorion	Messaging	3 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Phetami Ayuba (@PhetamiAyuba) reported 1 minute ago

  @DStvNg @DStvNg worst Facebook customer service... I have been sending my complaints since 1 hour ago on Facebook messenger and they will reply one message and go off I will start again and another agent one reply one message go off again

• 
  RealJohn1776 (@RealJohn1776) reported 6 minutes ago

  @Zanrkend Looks like a classic phishing attempt that is often on Facebook messenger. Someone you know gets their account hacked, link sent to all contacts. Person goes to link and needs to login, only for password to be stolen, rinse repeat.

• 
  TomasSanchez (@TomasSanchezIN) reported 6 minutes ago from Lawrence, Indiana

  @metronetfiber Customer Care has no info on my outage. FB messenger has auto reply about not what wanting to hear and to contact customer svc (expect same here). Website is to have area to check status of service and there is NONE. Over couple hours lost already.

• 
  Karen Yao (@caramelsunrise) reported 7 minutes ago

  @aynbernos Same issue when I inquired sa new gym sa ortigas / pasig area~ I told them no, and that I'm not comfy with calls, and I kept asking for specifics nalang via fb messenger. teehee

• 
  Amy Harwood (@amyharwood5) reported 10 minutes ago

  @HalfMoonJamaica I have tried to contact you via the contact page on your website (which is not working), an email address found on FB, FB messenger and Instagram DM. No replies. A poor show from Jamaica's highway rated resort and @Forbes travel guide winner. Please help! 🤞

• 
  Mr. W (@eventhemark) reported 11 minutes ago

  Fb messenger down?

• 
  DTE_Energy (@DTE_Energy) reported 12 minutes ago

  @Ghostcatlove We want to help as soon as possible. Please send us a private message using Facebook Messenger.

• 
  Liz Del Cid, PhD PE (@LdelcidLiz) reported 12 minutes ago

  @visiblecare How do I submit a case #? The customer service team tells me through DM but each one fails even a simple hello. And no one answers their Facebook messenger either

• 
  Tuneli (@StarAyodele) reported 13 minutes ago

  I don't need to check facebook messenger or whatsapp continuously to see whether she has sent any messages or not.I can spend more time on creativity. I cn chase my passion without any problem. But after running miles after miles & I have not breath left, I start to miss someone.

• 
  Maria Flikkema (@MariaFlikkema) reported 19 minutes ago

  Sent a DM through Twitter and also reached out through FB messenger. Rogers support helped me reset my password and I finally have access to my email. Still lot sure of what the underlying problem was, but suggest you try one of these methods to get support

• 
  Jon Espiña (@jonespina8) reported 29 minutes ago

  No internet again. Please check DM @PLDT_Cares . So you're not assisting customers via X anymore? FB messenger is useless. What's the use of ur X account if unable to help?

• 
  Darwin (@DarwinsFire35) reported 30 minutes ago

  @easyJetholidays @EpicLastSong You have Alex as I'm one of the other people to have this problem. And I've been on hold 20 minutes to be cut off and then nobody replies to the FB messenger. It's not great is it?

• 
  DTE_Energy (@DTE_Energy) reported 31 minutes ago

  @Unknown80083 We know this is a disruption to your day, and we’d like to help. Please send us a private message using Facebook Messenger so we can look into this for you.

• 
  MAMORI 'ㅅ' BAEK (@mamoribaek) reported 34 minutes ago

  "anypass refreshes everytime you close the app, so the best way to do this is through FB messenger or any messaging service w a chat head that can be opened over other apps without disrupting the app. so you can ss and send the image via messenger"

• 
  Junior Agba (@ToroMatti) reported 38 minutes ago

  @SassieEve @__shoni I have 3 Leo’s one on WhatsApp, Facebook messenger and Instagram message too WhatsApp is currently not working but messenger and Instagram message is working

• 
  Merri-Berri (@MaryBremner8) reported 39 minutes ago

  @MWEBTweets @mweb We where on the phone nearly 2hrs a week ago the second call your tech’ advised that a tech’ would come out & check no one came. We call weekly due to the pathetic speed -we PAY for 100up/down & never get close! I have forwarded all pvt. details of account holder on FB messenger!

• 
  ♡ Katie ♡ (@ktiewllr) reported 40 minutes ago

  @ilmakiage @ArsenalWFC Please can you respond to my DM I have not received my order it's been delivered elsewhere and I cannot get in contact with anyone to resolve this issue Noone is replying to me via email or facebook messenger

• 
  Raven (@Raven_Satanas) reported 41 minutes ago

  @Coles Already done all that via Facebook messenger only to be told, "Not our product, not our problem." Obviously very little regard for customer safety. I've messaged Pepsi Co directly.

• 
  Mike D (@DiMatteoNdSuch) reported 42 minutes ago

  @YahooCare @PaulBou78545313 Hello, I am having the same issue and already reached out to Yahoo via facebook messenger with no response

• 
  The Marvelous Mr. Malone (@MPMALONE) reported 44 minutes ago

  @AirCanada On 2/24/23 I submitted a question to your customer service both via Facebook messenger and Twitter DM. I have not received a response through either method of communication. I think this is really a poor example of customer service.

• 
  Rí 💌 (@RiOnTheRocks) reported 46 minutes ago

  I’m paying $300/month for a trainer that yield amazing results but I have very limited access to and have to speak with through Facebook messenger…. This is why customer service matters bc the money isn’t an issue but no access is.

• 
  coffeethenquestions (@coffeethenquest) reported 50 minutes ago

  @vodafoneNZ The problem remains unresolved and I’m getting no responses on FB or FB messenger. Can we get some actual help please?

• 
  Adina McDonald (@mcdonald_adina) reported 53 minutes ago

  @maildotcom I have been unable to access my email for the 3rd day. Submitted issue thru your online help.. no response. Contacted thru Facebook messenger got a reply at 1:15am EST we were closed. I need access to my email this is not acceptable.

• 
  KAREN WILLIAMS (@williams57111) reported 54 minutes ago

  @facebook For two weeks now I cannot access my conversations on fb messenger or send messages, you are ignoring complaints and doing nothing about it and surprise, surprise people cannot send a complaint to you, shocking service from you.

• 
  Oli🌸 (@0wen0924) reported 54 minutes ago from Baguio City, Cordillera

  Is FB messenger down? It is logging out forcefully.

• 
  Official_Excel (@AjiloreMatthewA) reported 56 minutes ago

  @GOtvNg Hello good afternoon. Please I made a payment to my Gotv and it’s not reflecting on the account I tried reaching through the FB messenger channel but no response. Please help me restore my view. IUC:7528113902

• 
  372kph. (@badeuminLZJ) reported 56 minutes ago

  everyone help. I reread my facebook messenger with my ex 12 years ago and I wanna puke siala bapak cringe aku dulu dulu 😭😭😭

• 
  Butterfly Queen (@DianeRi05563431) reported 57 minutes ago

  Meta Facebook messenger is not responding… for contact and Help. Someone wants their shipping refund. Advise plz? Ty

• 
  Craig Lewis (@yebocraiglewis) reported 57 minutes ago

  I see there is a Facebook messenger service. Tried that. No response. Urgently need to pay a beneficiary!!!

• 
  Naren Jaiswal (@NarenJaiswal3) reported 59 minutes ago

  @SamsungIndia Sent you a DM.. I've escalated the issue via email, whatsapp, call center and also FB messenger.. i was supposed to get a call on thursday but haven't received a single call back till now.. @SamsungMobile @Samsung #notworthbeingaloyalcustomer #Samsung