Facebook Messenger

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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.

Problems in the last 24 hours

The graph below depicts the number of Facebook Messenger reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Facebook Messenger Outage Chart 12/06/2025 18:20

At the moment, we haven't detected any problems at Facebook Messenger. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Facebook Messenger users through our website.

  1. Messaging (56%)

    Messaging (56%)

  2. Glitches (14%)

    Glitches (14%)

  3. App Crashing (11%)

    App Crashing (11%)

  4. Connection (8%)

    Connection (8%)

  5. Sign in (7%)

    Sign in (7%)

  6. Multimedia (3%)

    Multimedia (3%)

Live Outage Map

The most recent Facebook Messenger outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesCedar Rapids Sign in
FranceArrondissement de Poitiers Messaging
GermanyBerlin Sign in
United StatesWest Lafayette App Crashing
United StatesKennewick Messaging
New ZealandAuckland Messaging
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

  • weslee_trout Weslee Trout (@weslee_trout) reported

    @talk2GLOBE internet has been down for more than 1 day already and your customer service hotline sucks cuz there is no option to speak with a representative. Facebook messenger and the hotline said that my account number is invalid but the account has been active for over a month

  • arrabellesss Arratilis (@arrabellesss) reported

    @enjoyGLOBE @talk2GLOBE hi! can someone pls help me with my concern about Globe at Home? I keep messaging your FB messenger but it keeps saying invalid account number. Ano ba ang hirap nyo naman iaccess? Nasira yung linya namin ng. internet.

  • amujah Abdulla Mujah 🇲🇻🇵🇸 ⚽🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@amujah) reported

    @OoredooMaldives how long do I need to wait for an update on the issues I raised via Facebook messenger.

  • harshmarsha Michelle Nicolls (@harshmarsha) reported

    @OVOEnergy - trying to speak to someone re an ongoing problem on account where the account holders are in their 80's and in poor health - called multiple times, emailed, Whatsapp'd, tried FB messenger and direct Twitter message - no joy - is this what @OVOEnergy calls service???

  • SugarPuma Sugar Puma (@SugarPuma) reported

    @OctoberPrima @krystlerose42 @Shannanagins6 On Facebook Messenger there's an option to remove the unsent notification so it completely disappears from your side. You just have to hold down on it again and hit Remove.

  • barkbox BarkBox (@barkbox) reported

    @GTKiss9999 Ahw yikes I am so sorry that toy didn't last long for your pup! If you reach out to our customer service team via online chat or Facebook messenger, they'll be able to get a better fit replacement sent out!

  • shammyzzz NSZ แชมมี่ 🏴 (@shammyzzz) reported from Kota Kinabalu, Sabah

    does anyone else have issues with Facebook Messenger too

  • cineworld Cineworld (@cineworld) reported

    @MissLauramarieC Hi Lauramarie, we would love to be able to DM you regarding this but unfortunately Twitter is not currently allowing us to do so. If possible are you able to reach out via Facebook messenger or give our team a call on 0330 333 4444 so we can see what the issue is?

  • MaxMascarenas Max Mascarenas (@MaxMascarenas) reported

    @flyvolaris @flyvolaris is the absolute worst.. I went to Mexico in Dec and didn’t get my bag to me until halfway through my trip! Customer service has been a nightmare. Submitted tickets on their website with no answer. Don’t get me started on their fb messenger bot. Need to talk to a human

  • Ishanpd21 Ishan Prasad (@Ishanpd21) reported from Rānchī, State of Jharkhand

    My facebook messenger is showing other profile picture of my friends that they used earlier and at present they changed it. Is that Facebook glitch or my phone network problem ? Help me out please. @facebook @Meta @fbsecurity

  • barkbox BarkBox (@barkbox) reported

    @jmeleighxo So sorry you're having challenges with that! If you reach out to customer service via online chat or Facebook messenger, they're happy to help with this!

  • realtutter Tutter (@realtutter) reported

    @ClintFultz1 @DineshDSouza I've had the same problem! I was at work the other day and called someone I haven't spoken to in years on FB messenger.

  • KarenzBotz Fun with Bots (@KarenzBotz) reported

    They hinge on the European Union. Decisions like privacy is delivered to help from Facebook Messenger app, Woebot moved away

  • jayrb10 Jay (@jayrb10) reported

    Facebook messenger looks like encountering glitch again Someone sent me photos showing only 'sent photo' and i cant see some of recvd msgs that i have read from other device 🤔🤔🤔🤔🤔

  • ducdemontebello ducdemontebello (@ducdemontebello) reported

    The Vietnamese tech company has expanded to other areas, most notably with Zalo, its messenger app launched in 2012. The service overtook Meta's Facebook Messenger in Vietnam in 2020 and now has over 74 million active

  • itsmeyolandau Yolanda U. (@itsmeyolandau) reported

    @IPSYCare I dont use FB or FB Messenger. Can you explain how to reach you via email using your help site? All I see is FAQs, none of which apply. I understand this is a cost saving mechanism but it shouldn't be this hard to contact a business whose product I am buying. Thx.

  • Gan_ortle Gandorma (@Gan_ortle) reported

    @ZenInternetHelp is the only way to report a fault really via FB messenger? Fibre down and no way to report it or get help to get it fixed. Not quite what I expected from my fibre package 😕

  • 00Shiftyy00 00Shiftyy00 - TL50 🇦🇺 (@00Shiftyy00) reported

    @Malray7 @jen_deslauriers Oh man that sucks. Reminds me of the issues I have with Facebook messenger. My messages seem to disappear

  • KlapperOlieAfro Deirdre (@KlapperOlieAfro) reported

    I just scrolled all the way down on Facebook Messenger & it’s bizarre how I used to chat to people I just met or know randomly. I was so friendly for no reason.

  • ScotScores Scot Scores (@ScotScores) reported

    Still no results for Sunday on Airdrie/Coatbridge Sunday League website, and all cup results missing from last week too. Their Facebook Messenger says they are "away" at the moment. Hopefully this is just a temporary problem.

  • RobertM52870280 Robert Mitchell (@RobertM52870280) reported

    @BritishGas contacted you twice now about on going billing issue, web chat and facebook messenger, still no result. You have charged me from oct 2021 right thru to now for standing charges that have already been paid! New billing system issues? Iv had to pay £300+ for the error!

  • jessclaraharkin just jess (@jessclaraharkin) reported

    @airfrance hey I’m having loads of issues trying to book flights. I was on to customer support on fb messenger but haven’t gotten a reply in over half an hour. Could you help me out here please?

  • jayistired Pursuit of happiness (@jayistired) reported

    I love how companies just completely remove help centers on their websites and replace it w that ******* autogenerated fb messenger bullshit

  • Deb08795065 Deb 😃 (@Deb08795065) reported

    @majola84 @interrec @FNBSA I asked on FB messenger who RB is, as I was nervous about trusting. RB assured me he helped with queries (can’t find that message now) but I think they have RB just to get the query off soc media & out of the public eye. Then they don’t do much to help.

  • Mike_Wall28 WF_Sooner (@Mike_Wall28) reported

    address below, 2) send via Facebook messenger or 3) send a text message to Champ, Mike or myself. Family and friends will then receive an email directing them to Champ’s personal web page providing an easy way to donate. Thanks for your help and support!! GO ROHO

  • Richwcleve Richard W. Cleveland (@Richwcleve) reported

    @julissaarce @BankofAmerica I had a problem contacting Bank of America and I live in Thailand. Finally, I had my brother visit a local branch in Tallahassee, and I spoke to one of the bank officers through my brother's phone, using Facebook messenger.

  • keinaco Gail Kruger (@keinaco) reported

    @ShokzGB Customer service levels are "Shoking". No response to my email, FB messenger or FB post.

  • BethNKVV Beth V (@BethNKVV) reported

    @HelennaRossa If they do that, I will be leaving Facebook for good. I'm only on there to stay in touch with my daughter who lives in a remote area in AZ. It's easier for her to stay in touch using FB messenger as she doesn't get very good phone service.

  • wonderchef Wonderchef (@wonderchef) reported

    @ayd_ayush We are here to help you! Kindly share your registered contact and complaint number via Facebook messenger (If you have registered a complaint earlier). If not, then you can register your complaint by connecting to customer care at 18602660788 or drop us an email at (1/2)

  • keinaco Gail Kruger (@keinaco) reported

    @ShokzGB Customer Service is "Shoking". No response to email, FB messenger and FB post deleted.