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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Facebook Messenger reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Facebook Messenger. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Facebook Messenger users through our website.
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Messaging (57%)
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Sign in (18%)
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Connection (10%)
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App Crashing (9%)
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Glitches (3%)
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Multimedia (2%)
Live Outage Map
The most recent Facebook Messenger outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Washington, D.C. |
Sign in | |
 Port Macquarie |
Messaging | |
| Sydney |
Messaging | |
| Madison |
Messaging | |
 Tokyo |
App Crashing | |
 Paranaque City |
Messaging |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Facebook Messenger Issues Reports
Latest outage, problems and issue reports in social media:
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James Breuer
(@ilCacciatore_72) reported
@messenger @facebook @Apple So on my iPad Pro, someone sent me their resume in the Facebook Messenger application. I can easily open the file and review it, but completely missing in action is the “save to files” button. Searched everywhere for it and just can’t find it. Help pls
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Emma
(@emmagilbert33) reported
do NOT book a holiday with @loveholidays. Take your money yet fail to provide you with a LOV reference. Won't help via chat, email or FB messenger. Worst company ever #Thieves #Useless
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rachna iyer
(@rachnaiyer1) reported
@Winnicakes anyway to contact u guys? Ur online chat doesn't work.. No agent comes to help.. Fb messenger nobody helps..
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Jordan B
(@GMaggiordomo) reported
@GDL180 Webcam picture quality makes for a far better experience. Personally, I prefer Nakka's in built video service as this also offers better video quality than FB Messenger
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YourSkyDaddy ~ STAN VTUBERS
(@Your_Sky_Daddy) reported
I can never relate to "discord going down" posts cuz I never have people to talk to on it. My Boomer *** still uses fb messenger to chat to my gf and bestie. I'm basically an IFunny Minions meme away from turning crusty 💀
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♡
(@zieszyyy) reported
My fb messenger holds a lot of bad memories to me and I'm only keeping it because I have relatives contacting me there but I don't want to use it as my work profile or even give me my personal one... How ??? Help😭
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@VKTreasure is boosted *ANX, PTSD* (She/Her)
(@ClaytonsKitten) reported
Super grateful for the @MyStraightTalk customer service team via FB Messenger today. They were able to help me redeem reward points & ensure autopay stayed on even when I was having website issues AND callback wasn't working! Saving $$ next month is going to be a real blessing.
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Bunny 🔞
(@MagicGamerBunny) reported
@FateCharms Yeah I can't connect either, I assumed it was my ****** wifi at first, but Facebook Messenger and all my games work fine. So I'm assuming it must be having a server issue again or something.
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Faiz Khan
(@fkahiazn) reported
@airtransat been trying to get a hold of your live agents since last week have called multiple times over 1.5-2 hours on call no resonse, tried live chat on imessage and fb messenger still no response. THIS IS HORRIFIC CUSTOMER SERVICE
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Greg Gordon
(@Greg_Gordon) reported
@chrislhayes Sorry… What the heck is FB Messenger and why would anyone ever use such a terrible app that’s used by Zuck to track you and mine your personal data?!?
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Sarah Barkley | Freelance Writer
(@MomWifeWine) reported
I also have my Facebook account set up to require a unique code to login each time. That code goes to my phone. If I'm tempted to message my bestie on FB messenger, I can't even login without going downstairs. I know it seems crazy but it helps me stay focused.
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Maggie Che
(@magdagrusznis) reported
@DollarCars Hi, I just sent the information via twitter messenger. As you'll see in my note this is not my first attempt. I've made phone calls, uploaded information using Dollar's online customer service page and via Facebook messenger. Now I'm trying Twitter to help resolve this.
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April
(@apriljam816) reported
Is fb messenger not working?
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Anshley
(@Anshley20) reported
@instagram my Instagram account was disabled @jimmysley I have not violet any terms or rules. Please I need my account urgently it's link with Facebook messenger everything I can't use my phone. Please help me activate my accounts. It's a mistake by Instagram. Please help
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🔮VictoriaTheWitch🔮
(@WitchyVirgil) reported
My mom, who regularly sends herself recipes on FB Messenger, thought it would be a good idea to hit the "delete conversation" button on her messages to herself and now guess who has to figure out how to get them back after they got flushed down the Zucc's toilet?
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Natalie Dance
(@zumbaNat) reported
@TravelRepublic I sent you all the relevant details 3 days ago, through your Facebook messenger. Have yet to receive a response. Once again, severely lacking in customer service!
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Anton 🇺🇦🇪🇺
(@_atjn) reported
@AdaRoseCannon @samsunginternet It's the same problem with many messaging apps, such as Facebook Messenger.
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I Love Waifus!
(@WaifuCavalier) reported
@ArterygearEN Can customer support please help me? I haven't had my service request completed. It's been over two days since the only response in the in game chat. I tried email and Facebook messenger too, but haven't heard back in those platforms.
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Fun with Bots
(@KarenzBotz) reported
Determining where you reveal to help are far from Facebook Messenger app, Woebot and implied knowledge: Recognizing that
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jude p🍞
(@jpums) reported
Are any android users out there having problems with their fb messenger apps too??
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Captain Rocket
(@CaptainRocket59) reported
Flew into Newcastle two weeks ago with @KLM_UK and one bag didn't turn up. Put in the claim form at the airport and then made an inventory online. So 2 WEEKS on and after no help on FB messenger I called KLM today. Two calls of 17 and 38 mins and still nothing. TOTALLY USELESS!!
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Caroline Ashley
(@sonnys12) reported
@AerLingus currently on hold for 1.5 hours to make a change to a flight this afternoon that I cannot do online. Completely unacceptable. The Facebook messenger team kindly advised that I can call 24/7 at a more convenient time - convenient for AL but not for me - help!
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Asif Mahmud
(@asif3058) reported
How can I contact @airtransat ? Calling them for last three days, no one is picking up even after two hours. Don't have any response in Facebook Messenger as well. Ridiculous service
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Emma Barley
(@ecowlin) reported
@newlook can someone please help with my query. I have been charged twice for an item - I am not getting an answer via WhatsApp or Facebook Messenger
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Lisa Williams
(@lwmedium) reported
There's no-one at the airport to help. @AerLingus is still not answering phone calls or responding to FB messenger. My assistant DMs through Twitter but there's no response. I'm in missing baggage limbo: a few thousand dollars worth of my clothes & personal items have vanished.
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S H i Z Z 🧡
(@x_SHIZZ_x) reported
from
Paisley, Scotland
Hurry up n fix Facebook messenger 🙄 @facebook
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leah t
(@leah_t99) reported
@boohoo I am absolutely astounded with how my order situation is being dealt with via Facebook messenger. The issue is not being resolved and I’m being told to do things that are only convenient to you. This is the third time in a few months I’ve had to deal with this issue.
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doomguy simp
(@battybatsqueak) reported
Update: pasting the codes into fb messenger and discord and then copying them from there seems to "fix" whatever inherent thing about them that Google docs breaks
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Neil Carrick
(@Neildxb) reported
Got a response at 12:50pm on Facebook messenger promising help. Gave my details immediately, then no response for further 5 hours @AerLingus this after 3 hrs waiting on customer helpline ????
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🧜🏻♀️
(@denim1997s) reported
@quizclothing Hi I need help with a return I’m not getting my email through so I have no QR code and your fb messenger isn’t helping me at all