Facebook Messenger

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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.

Problems in the last 24 hours

The graph below depicts the number of Facebook Messenger reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Facebook Messenger Outage Chart 12/01/2025 05:30

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Most Reported Problems

The following are the most recent problems reported by Facebook Messenger users through our website.

  1. Messaging (55%)

    Messaging (55%)

  2. Glitches (15%)

    Glitches (15%)

  3. App Crashing (11%)

    App Crashing (11%)

  4. Connection (8%)

    Connection (8%)

  5. Sign in (5%)

    Sign in (5%)

  6. Multimedia (4%)

    Multimedia (4%)

Live Outage Map

The most recent Facebook Messenger outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
GermanyWissen Glitches
United StatesO'Fallon Sign in
PhilippinesPasig City App Crashing
United KingdomLondon Messaging
CanadaToronto Messaging
GermanyWissen Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

  • catroach Cat Maje ❥ (@catroach) reported from Makati City, National Capital Region

    Fb messenger outage on iOS. Am i the only one experiencing this? I couldn’t open the app. It keeps crashing.

  • KishorLule9 Kishor Lule (@KishorLule9) reported from Nashik Division, State of Mahārāshtra

    My Facebook account is working properly, but why is Facebook Messenger not working? Sharad Nagre 9405545958

  • KesterUchenna Kester uchenna (@KesterUchenna) reported from Ikeja, Lagos State

    @gtbank_help good day, i made a complaint on the 7-10-2020 via your Facebook Messenger help desk, that 2000 naira was deducted from my account for the purchase of Airtel credit without receiving the value, up till now no reversal, please assist.

  • nobi Nobi Hayashi 林信行 (@nobi) reported from Shinagawa-ku, Tokyo Prefecture

    @YukariP I believe it’s not just the problem of @Facebook messenger but also about commenting on Facebook is another mess. I have to open a Text Editor and write the full text there, then copy and paste; otherwise my posted comment will be more unpredictable than Schrödinger’s cat😱😡

  • martinrogers92 Martin Rogers ⭐️ (@martinrogers92) reported from Pembroke Dock, Wales

    @ASOS_HeretoHelp does anyone monitor the Facebook messenger often. I have a issue that I needed resolving. Replied to me at 6am this morning, I replied and still ain’t heard back. 😡

  • RodinRealLife Rodney Arnold 🤘😎 (@RodinRealLife) reported from Windsor, Colorado

    @Tigerfan256 I deleted down to 197 people from 277 in a month. Posted today that if they want my phone number or email they can message me through Facebook Messenger. Will see how many actually ask for it. If it's zero that won't bother me in the least. I'm deleting it on 1 October.

  • Steph_Boyardeee Stephanie Gerling (@Steph_Boyardeee) reported from Howell, Missouri

    Is anyone else’s fb messenger not working :(

  • carol_neave CarolNeave (@carol_neave) reported from Littleton and Harestock, England

    @SF_England He doesn’t have Twitter but will get him to do Facebook messenger and call again but they never really help

  • glrnestelaaaa Tet (@glrnestelaaaa) reported from Surigao City, Caraga

    New normal amazing thing happened today, my mom managed to auscultate a patient (with the help of the patient’s SO) thru Facebook messenger.

  • RashidM61103783 Rashid Mahmood (@RashidM61103783) reported from Sargodha, Punjab Province

    @jazzpk I already had persuaded this issue 3 or 4 years ago, having conversation with jazz via FB messenger.. The representative of Jazz called me and he was briefly told about the issue.. neither he visited the location nor he rectified the issue. How do you loudly claim to be No. 1?

  • waynus01 WayneSE18 (@waynus01) reported from London, England

    @sainsburys Hi, still no response from my Facebook messenger on Tuesday (29/9/20) (which was told not to chase) about 2 bottles of wine not delivered resulting in 25% discount not being applied.. Please help and I am chasing!

  • Karl_Banner Karl B 🎙 (@Karl_Banner) reported from Warminster, England

    Anybody have a problem with FB messenger on iPhone ? Sometimes I get a messenger pop up but when I open it it’s disappeared and have to ask the sender to send it again ? Weird !!

  • Jazzybolton39 Janice elisa bolton (@Jazzybolton39) reported from Leeds, England

    @VirginHolidays hi I need to cancel a holiday, it’s complicated and I need to speak privately. No help on Facebook messenger, no help by phone. How do I speak to someone

  • cal_gif cal? (@cal_gif) reported from San Marcos, Texas

    there’s guys in my DMs begging to fly me out to NYC but I turn them all down just for a guy who does the thumbs up react to my selfies over Facebook messenger

  • seekanewerworld Danielle Garrett (@seekanewerworld) reported from Nashville, Tennessee

    @757Steve They are still trying to “repair the truck.” We’ve heard “tomorrow at the latest” 3 days now and every day the owner is definitely going to call us to fix this. They won’t answer my calls now so I had to resort to Facebook messenger.

  • PSoanu PRAKASH SUWALKA SOANU (@PSoanu) reported from Bhīlwāra, State of Rājasthān

    @AshokChandnaINC Good evening sir I Am PRAKASH SUWALKA From Bhilwara Rajasthan I Need your help I sent a message on your FB messenger Please seen and Check My massage @Prakash Suwalka THANKS

  • AkshayAnupam512 Akshay Anupam🎤🇮🇳🙏💖🎸💥 (@AkshayAnupam512) reported from Rasūlpur, State of Bihār

    @SonuSood Can u help me, I told u all my problems in FB Messenger, but u ignored it. I m a singer & going through very bad circumstances due to lockdown. It has become difficult to live up to the livelihood of the family, pls help me- 7654065455

  • LouTramontano Luis Tramontano (@LouTramontano) reported from Mineola, New York

    @BillyTucci @MLSanapo @cecidlcruz Billy, I need help Pledging to Miss Fury, I'm having trouble finding how to Pay with My PayPal, brother. HOPE YOUR BICEP IS FEELS MUCH BETTER, Billy! PLEASE Facebook Messenger Call Me before I go to Surgery SOON, I want to Buy My 3rs Original Comic Book Page Art of yours too!

  • volley_design Volley Design (@volley_design) reported from Trowbridge, England

    1/2 Help please - is there a video messaging app (similar to Facebook messenger) where you can call multiple people at the same time but also have captions on picking up what people are saying? My mum is hard of hearing and finds it difficult to pick up everything that is being

  • LuizBiancovilli Luiz B. (@LuizBiancovilli) reported from Rio de Janeiro, Rio de Janeiro

    Hi @Uber_Support @Uber how long to solve my problem. U guys deactivated my account and asked my last 3 trips from and to where? Sorry I don’t remember even what I ate yesterday. Unbelievable. 😡🥵🤯🤬 I already sent email no response and no more help on Facebook messenger

  • RobLord77 Rob Lord (@RobLord77) reported from Haravilliers, Île-de-France

    @directferriesuk customer service from you guys is absolutely shocking! Haven’t responded to direct email or Facebook messenger. Don’t worry though I contacted @dfds_uk ferries directly who were excellent and responded within 30 minutes. Don’t need to use the middle men again!!

  • dermdaly Dermot Daly (@dermdaly) reported from Dublin City, Leinster

    Big outage? Facebook, Instagram, Whatsapp, FB Messenger all down in Ireland right now. All FB prooerties. Wonder what the problem is

  • ChristyNicoleR Nicole Christy (@ChristyNicoleR) reported from Ottawa, Ontario

    Just had the best customer service by @DAVIDsTEA using their FB messenger automated #AI system. 🙌 It was super easy, I was able to talk to a human (I think 🤔) when I needed to & they resolved my issue. I don’t often do reviews, but gotta give kudos where it is due.

  • becx1970 Rebecca Slight (Becx) (@becx1970) reported from Auckland, Auckland

    @Maja_Zwolsman @csjensen68 @Telstra Weird - my bank always asks for people to DM them with phone numbers etc via Facebook Messenger if they have issues.

  • jhamby Jake Hamby (@jhamby) reported from Los Angeles, California

    Remember when Facebook Messenger added "chat heads" that would appear over whatever app you were running (on Android only)? That feature uses a "draw over" permission that could also be used by malware to spoof login dialog boxes and steal user credentials by asking for them.

  • DawGoneMetal Patrick (@DawGoneMetal) reported from Statesboro, Georgia

    @MetalDawg89 My # is 904-376-9585. Message any time you want. My service is very spotty in the country though, I am probably going to switch carriers soon. I also use FB messenger, but that won't do much good if you delete all social media

  • CoffeeGang Matthew: CoffeeGang (@CoffeeGang) reported from Swindon, England

    @AppleSupport hi guys, my #Facebook Messenger has not worked on my iPhone since the latest upgrade. Are you aware of a problem? #IOS13.6.1

  • MissShazJones Shaz *STAY SAFE* Jones 🇦🇺✝️ (@MissShazJones) reported from Sydney, State of New South Wales

    My Facebook messenger won’t open. Anyone else having problems and/or a fix??

  • antisyzygy Andy (@antisyzygy) reported from Belfast, Northern Ireland

    Anyone else on iPhone having problems with Facebook messenger?

  • LTFGuia Tito Lu (@LTFGuia) reported from Quezon City, National Capital Region

    @talk2GLOBE My account was cut supposedly for non payment. I paid my bill and I am being asked to pay what Globe has already acknowledged to be n over billing. I cannot get to a phone customer service and the globe fb messenger account is useless!