Is Google Nest down?
No problems detected
If you are having issues, please submit a report below.
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Google Nest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Google Nest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Google Nest users through our website.
-
Sign in (31%)
-
Device Failure (24%)
-
App Crashing (20%)
-
Online Features (11%)
-
Website Down (11%)
-
Errors (3%)
Live Outage Map
The most recent Google Nest outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Los Angeles |
Website Down | |
| Riverside |
Online Features | |
| Celina |
App Crashing | |
 Birmingham |
Device Failure | |
| Plymouth |
Device Failure | |
 Calgary |
Errors |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
-
Kyle
(@elgabito) reported
@googlenesthelp English. Yes uninstall didn’t help. Assistant: 1.9.2.0109 Home: 2.36.113
-
𝚂𝚎𝚋𝚜 (𝚏𝚛𝚘𝚖 𝚝𝚑𝚎 𝚟𝚊𝚞𝚕𝚝) 💛
(@SebInNoGoldRush) reported
hey, @googlenesthelp, i’ve been trying so hard to get my nest mini to play #FearlessTaylorsVersion on Spotify but it just ignores my request and plays the old Fearless (2008) Can you guys fix that?
-
highme
(@belladevil) reported
@rdpollard @googlenest @EnergyTrustOR I installed my own with Kevin’s help. I tried to get him to come over and help, but he told me it was way too easy and I could do it on my own. I love ours, ps.
-
mikey
(@vailDoubleBlack) reported
@googlenesthelp @katievoutt Exact same issue for me. Every other WiFi device has been fine but the thermostat lost WiFi and can’t reconnect. Happened Wednesday or Thursday. I do have an Orbi WiFi 6 mesh system if that is a clue for SW issue vs HW issue with nest thermostat
-
Ryan
(@ryan_rbrown) reported
@googlenesthelp I need help. My nest randomly disconnected from Wifi and now it won’t recognize any available wifi
-
iayork
(@iayork) reported
@googlenesthelp I have four Nest thermostats, have been fine for a year. One abruptly lost wifi last week, can’t find any network even when entering manually. Resetting the thermostat and the wifi doesn’t help. Three thermostats on the same wifi are still fine. What next?
-
Nαɾƙσʋιαɳ💙
(@narkovian) reported
@googlenest @mattsmithysmith As we are now nearly a year on from this post and the 2nd Gen Nest Hub has the same problems - when will we see a fix?
-
col3man01
(@col3man01) reported
@googlenesthelp I can turn on an off my nest cam but the app keeps sayings it’s offline or doesn’t have power? How do I fix this?
-
Nαɾƙσʋιαɳ💙
(@narkovian) reported
@googlenest @mattsmithysmith Same problem here. Only works if I change the voice on Google Home to US English. I don't want to do this as 1. It loses voice recognition for the family, and 2. I have 6 devices and want the correct language settings.
-
Sylvie
(@sricher007) reported
@googlenesthelp Hi there, thanks for the follow up. Everything seems to be working fine. I suspect we were having some internet issues at the time with our provider causing the nest to go offline intermittently.
-
Pippa Rowson
(@Pippa_Rowson) reported
@googlenesthelp My 6 month old nest thermostat will not connect to the internet. Other devices fine. I have followed all your trouble shooting steps: none have worked. Please help! Thx
-
Kyle
(@elgabito) reported
@googlenesthelp Talking about the iOS assistant app, but yes we have several home devices (at least one of each). USA. If you do a quick google search you’ll see I’m not alone in this issue.
-
Dan Miser
(@danmiser) reported
@googlenest might be the worst product line in history. New thermostats will not appear in the old Nest app, forcing you to use a crappy Google Home instead. Nest devices not appearing in Nest app. Great work, all!
-
CharlotteJ🌻💫🌈
(@johnsysc) reported
@googlenest why is my Nest aware not working even though I’ve subscribed?
-
James Davis
(@Dobby_1979_) reported
@googlenesthelp Hi. My doorbell and iq outdoor camera went offline. I turned my router on and off, the doorbell has come back online but the camera is staying offline. Some help please.
-
Justice Kyei
(@papaskia) reported
@googlenesthelp I'm having an issue with my Nest Thermostat. It has suddenly disconnected from the WiFi and won't reconnect
-
Ryan Offord
(@underwaterryan) reported
@googlenesthelp Can't find anything mesh wise that is an issue. Distance is fine. Many other devices and zoom etc all day totally fine too. Have even given fixed IP to cameras and highest priority on network. Most likely a network issue but not confirmed yet.
-
樱樱桃🍒
(@404009457L) reported
@googlenesthelp Green light is gone while offline. We'd installed this doorbell for only 2 months. And this issue started from 12 pm yesterday.
-
Andrew Dinmore
(@AJDinmore) reported
FFS. The @googlenest ecosystem is so goddamn buggy. I can't believe people tell on this for security systems.
-
𝓢𝓸𝓬𝓲𝓪𝓵𝓽𝓮𝓬𝓱𝓱𝓭💙🧡
(@SocialTechHD) reported
@TeamYouTube Still not working @googlenesthelp
-
Ryan Offord
(@underwaterryan) reported
@googlenesthelp Not convinced it's right just yet tbh. Total stability yesterday until the evening and then massive random outages for all cameras. Messages about insufficient upload speed (tested at 900mbps down and 100mbps up). Suddenly went fine again and been stable since. Nothing changed.
-
Nαɾƙσʋιαɳ💙
(@narkovian) reported
@googlenest @SeanSlater Media alarms don't work in the UK unless you change the persona to US English on all devices. This means losing voice recognition and having to put up with the wrong accent. Please fix it.
-
Sex Police
(@country_jim) reported
@googlenesthelp Uninstalling the home app and reinstalling has done the trick. Thanks for your help 👍
-
indresh kumar
(@indreshkumar_s) reported
@googledevs @Google @googlenesthelp I can’t get my airpods to work wid GMeet.Thy're workin f9 on all apps on my Windows 10 computer,Youtube & mic works fine on recorder. Evn whn I chnge sound settings to select airpods as mic & headphone device, I can't hear anything. Plz help?
-
樱樱桃🍒
(@404009457L) reported
@googlenesthelp Tried everything except open nest doorbell, still not working. I lost the pin to open doorbell. How can I reset the doorbell without open it.
-
Siri
(@MizSiriO) reported
What Kafka-esque hell is @googlenesthelp nest support? My office is 80 degrees and getting hotter and I can't log into the nest account to turn it down. To get assistance via the web I need to log in to the account. The chat help is down.
-
Ryan Offord
(@underwaterryan) reported
@googlenesthelp Definitely much better though. No idea what it was that did it but I would say definitely a network issue. Nest cameras unchanged. Occasional drop outs probably about right for consumer grade kit (i.e. not Enterprise).
-
sandy (๑•̀ㅂ•́)و✧
(@pyropierced) reported
@googlenesthelp I haven't been able to connect my Nest thermostat to my wifi network for months now. I tried every fix, turning it off and on, resetting network settings, restart my router, even change my whole ISP.....without results. please help.
-
Ryan
(@Ryanrmp) reported
@googlenesthelp definitely need help. Went to load the nest app and pair everything and it has sat on the same screen for an hour
-
James Davis
(@Dobby_1979_) reported
@googlenesthelp Hi. All is sorted. The hello came back offline but had to do a full reset on the iq. All seems fine now though.