Is Google Nest down?
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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Google Nest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Google Nest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Google Nest users through our website.
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Sign in (38%)
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Website Down (24%)
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Online Features (19%)
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App Crashing (7%)
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Errors (7%)
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Device Failure (5%)
Live Outage Map
The most recent Google Nest outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Jacksonville |
Sign in | |
| San Antonio |
Sign in | |
| Voorhees |
Sign in | |
| Boston |
Sign in | |
| Ithaca |
Website Down | |
| Dallas |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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avaatrix
(@avaatrix) reported
Don’t bother with anything @madebygoogle especially the nest mini. We’ve got three, two don’t work. Save your cash. The Google team are helpful but it’s almost 12 months and no fix. #googlenest #googlenestmini
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barzantahir
(@barzantahiir) reported
@googlenesthelp I have accounts on Google photos, i have pictures of me every time I take active pictures to go to the account, but my mobile is burned, I open that account on another mobile phone in the google photos program, but they don't turn my picture. Please help me
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Shadowknight89
(@Shadowknight891) reported
@googlenesthelp I have a nest 3 that worked when I got it in October 2020 and has stopped connecting to the wifi around January this year. Do you have any tips to fix this? WiFi works, have done factory resets, still no WiFi signal. Help?
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Hiral Desai
(@hidimpy) reported
@googlenesthelp hey, my nest thermostat has suddenly stopped connecting to WiFi. Unable to fix after many reset attempts and troubleshooting steps through in-app help. Many other devices on the same WiFi work just fine, only seems to be an issue with the thermostat. Can you help?
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Chris Bush
(@cjbush) reported
Hey @googlenest one of my Protect 2nd Gens just had the smoke sensor go bad. The manufacture date is Feb 2020 so it should still be under warranty right? How do I file a claim? Thanks!
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dannyest
(@dannyest) reported
@madebygoogle @googlenest @MeesterWormwood I'm working with a google one tech who's been trying to escalate the request. No fix yet.
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It's Been Eric All Along
(@KarnRulez) reported
@SocialTechHD @TeamYouTube @googlenesthelp I'm having the same issue
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MzKatheryn
(@mzkatheryn) reported
@googlenest Nest started beeping, no alarms, no notifications in app. Replaced with fresh batteries, same results. Alarm is going at about 2min interval...help.
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Chad Calcagno
(@Chad_calcagno) reported
@dens @googlenesthelp might be able to help?
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Keith Saldanha
(@keithneil94) reported
@googlenesthelp looks like there's some issue with accessing calendar events via the Google Home Mini. There are multiple users who're facing the same issue (via r/googlehome). Could you please take a look at this? Thanks.
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.
(@morelifeis10) reported
@Google @googlenesthelp @GooglePlay I need help!
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David E Baker
(@rawdice) reported
from
Salisbury, England
@googlenesthelp what the... 30 mins on chat and no promised email or follow up ... just so poor thanks Dan
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Shadowknight89
(@Shadowknight891) reported
@googlenest I have a nest 3 that worked when I got it in October 2020 and has stopped connecting to the wifi around January this year. Do you have any tips to fix this? WiFi works, have done factory resets, still no WiFi signal. Help?
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MzKatheryn
(@mzkatheryn) reported
@madebygoogle Nest started beeping, no alarms, no notifications in-app. Replaced with fresh batteries, same results. Alarm is sounding at ~2min interval...help. And pls improve your redirect bot by passing the tweet fwd from @googlenest; kinda sad to be retyping to a tech co🤓
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_RatB33_
(@ratb33) reported
@googlenesthelp nest thermostat has worked amazingly well for 6 months. Now, it’s dropping Wi-Fi and can’t seem to find any networks. I’ve rebooted, reset network settings, and the whole unit. Please help. What else can I try? Thanks.
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Kevin Speaks
(@coffeewrench) reported
@googlenesthelp my nest thermostat won’t find any networks. I’ve done every suggested fix to no avail.
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Marc Hill
(@Mr_FGSuperman) reported
@googlenesthelp I contacted google product support by chat service yesterday as I have a problem with my home hub. I was promised a call back or email today but nothing has happened. I've tried using the chat service again today and it isn't available, why?
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Glenn Fry
(@Fryguyslim) reported
@googlenest I just experienced terrible customer service! Over a simple question with one of your employees😡😡😡😡😡😡
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Shane G
(@Bugasm) reported
@googlenest why do you make such terrible hardware? Doorbells that can only last 3 years for $300. Sounds like the share holders are happy though...
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𝓢𝓸𝓬𝓲𝓪𝓵𝓽𝓮𝓬𝓱𝓱𝓭💙🧡
(@SocialTechHD) reported
@TeamYouTube Hey I'm having a issue on my Google Chrome cast with Google TV and YouTube not allowing me to watch age restricted videos yet I can with same on other devices? @googlenesthelp
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P
(@AXCG__) reported
@googlenesthelp need help. Looking to buy the older nest subscription(Canada) as I only have 1 camera (doorbell) and the new plans has zero benefits for single camera holders.
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Jim E
(@JimE51) reported
@googlenesthelp Our Nest 3G Learning Thermostat worked fine over last year. Suddenly, get E73 error for a few hours. It will fix itself after 5 hours or so. I have re-booted—no improvement. Reset Internet connection—no improvement. Removed from Google Home account—no improvement. What next?
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•傑夫•
(@zapata_36) reported
Hey @googlenest, set a timer/alarm [for time]. "I think you want to set a timer, is that right?" Yes. "Sorry, I don't understand." LOOP. LOOP. LOOP. Timers and alarms BROKEN. @madebygoogle @Google
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Joe Sterne ☕️☁️
(@MrJoeSterne) reported
from
Twinsburg, Ohio
I wasn’t informed of what a living hell changing your wifi password was in your house. Setting up my @googlenest system again has been a nightmare
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Espen Klem
(@eklem) reported
@googlenest @Queenbusybee So not thinking of the users then. Bad move. I'm not going to use Google Photos.
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Jackie Misco
(@MiscoJackie) reported
@googlenest I have been on hold 3 separate times today after having your Nest installers install my nest doorbell. On the phone for over 2 hours. ZERO HELP! I’ve paid more than the Nest cost to have it installed & it still doesn’t work. So irritated and highly disappointed. 👎🏼
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S A P X H-P (Stef)
(@sapxhp) reported
@googlenest seriously .. I can't use nest ecosystem with a gsuite account that I've used with everything ... for years. Is there any intention to fix this google?
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SLiM
(@XxSLiMLeGenDxX) reported
I need a better camera than this @googlenest because that thing goes offline constantly
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gavcav
(@gavcav1) reported
@googlenesthelp thermostat has no power from heat link, please help.
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Jordan Párraga
(@jordanpc93) reported
@googlenest Hi, you know if this problem was resolved?