Is Google Nest down?
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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Google Nest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Google Nest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Google Nest users through our website.
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Online Features (38%)
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Device Failure (29%)
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Website Down (12%)
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Errors (12%)
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App Crashing (9%)
Live Outage Map
The most recent Google Nest outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Enid |
Device Failure | |
| San Jose |
Errors | |
 Santiago |
Errors | |
| Santa Ana |
Device Failure | |
 Redwood Meadows |
Device Failure | |
| Cleveland |
Errors |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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Nicolas Martin
(@nicomartin410) reported
@googlenest hello, i have two homes recorded on one goole account. But on the command "good night" the Light of the two homes are shut off. How to fix the issue?
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Tiago
(@tiagofal) reported
@googlenest Yes, I still do need help, but I don’t have access to a different Wi-Fi. Segregating ssids 2.4ghz from 5ghz seemed to increase the time from reset to unlink but it still unlinked anyway (the nest was on the 2.4ghz ssid)
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Nick Day
(@NickDay03393823) reported
@thedayofdays @shinepositivity @googlenest Can I have the broken one?
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Víctor Glum
(@VictorGlum) reported
@googlenest @Jandles__ Same problem.
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luisa
(@luisa61057175) reported
@googlenest Hey google, I’ve done the reset but it seems to have the same problem still! 😕 What should I do?
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Justus
(@even_sure) reported
@googlenest What I did not include in the error messages is my device's name and its 14-digit code
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Abhiroop
(@abhiroopbhatta) reported
@googlenest Nope. Not working as seamlessly as I'd like to be. The interface is not very friendly.
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Leo Brown
(@leobrownmusic1) reported
@googlenesthelp so all my Google Homes and WiFi points play music from my Apple Music account, but I can’t control it from the Apple Music app. It just plays what it wants. Is this a common issue?
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Marcelo Serafim
(@Malser) reported
from
Manton, England
@Google your @googlenest help is unacceptable. Your reply is not constante and as a customer to be all day trying to sort an issue with your Nest system is a failure on your customer care duty. #badservice
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Hari Jay
(@harijay) reported
the fact that @googlenest engaged to help fix a problem with Gen 1 devices speaks volumes about their commitment to their product. The fact that gen 1 chromecast and Google home still work so well is amazing.
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Carolina Castilla
(@carocastillav) reported
@googlenest I have YouTube premium but if I ask for Bob Marley I want to hear Bob Marley not a random reggae playlist, the problem is the integration not what service I decide to use
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Nay Pat
(@NayPat5) reported
@keilan1228 @googlenesthelp I have same issue. How I can replace it?
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Chris Woods
(@christopherw) reported
@googlenest The problem is TuneIn doesn't seem to want to offer the station in the UK, as described. How can I use alternate streaming aggregator to enable other stations? Or how can I submit/add voice keyword stream URLs to the Chromecast without needing to cast from another device?
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Dan Guymer
(@DAN_G82) reported
@googlenesthelp I am having trouble with my 4 year old nest 3rd generation thermostat battery. It is falling below 3.5 and shutting down. I have checked I have power at the base and charged via usb several times, but same thing happens.
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Justus
(@even_sure) reported
@googlenest This is why your suggestion to restart won't change anything. It is some sort of DRM that plays out to the disadvantage of the customer and the chromecast with Google TV is therefore the worse option compared to the normal one that does not care about this issue
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Nay Pat
(@NayPat5) reported
@googlenesthelp Hello, I have WiFi connection issue for month. I tried all posible functionality. Did not connect in home network. Can you please advise? Thanks.
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Nay Pat
(@NayPat5) reported
@googlenesthelp I am having a Wi-Fi issue on Nest Thermostate. I tried possible all things. I saw couple of comments on Google, This is company manufacturing issue. Any clue!!!
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Lucius Annaeus Seneca
(@LvcivsAnnaevs) reported
I seem to have the longest running ticket closing in on 2 years without any fix @googlenest @googlenesthelp at this point and it's more than mildly infuriating. #GoogleHome
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Víctor Glum
(@VictorGlum) reported
@googlenest My Chromecast (hockey puck) is working fine! Just wanted to know if there is a problem with the NBA app (League pass). I used to be able to send the games to the device to watch them on my TV but the option has disappeard this preseason. #NBATwitter @NBAspain
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-j
(@mannonjay) reported
@googlenest with @Brinks_Home is garbage. No tech support over the weekend. Thanks. Useless.
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Henrique Gulak
(@henriquegulak) reported
@googlenest CHROMECAST HAVE BEEN SHOWING THE HOURS INCORRECTLY IN BRAZIL FOR OVER A MONTH, AND THE SHITTY SUPPORT BRINGS ME TO THIS TT ACCOUNT. Please fix it. How tf does google not know how to fix the fckng clock.
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mateus costa
(@mateus84) reported
@googlenest DO NOT BUYYY!!!!TERRIBLE COSTUME SERVICE
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il nome non può essere vuoto
(@4n0th3r_n4m3) reported
from
Palermo, Sicilia
@googlenest help, my google home (the big one) it doesn't work with tunein radio, I say the command but no sound start while in my smartphone I can see the command is started. I'd like to know if I can choose another app (as default) for listening digital radio (as Fm-world)
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Nathan
(@iwearlederhosen) reported
@googlenest I have been working with support for months and my Nest router still randomly goes offline multiple times a day. Support just wants me to factory reset every time i contact them or change DNS, nothing changes.
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mei
(@Iostchord) reported
@googlenest yeah whats error #1200
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Best Crafts
(@CraftsBest) reported
@googlenest this is bull crap YouTube music is down
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J😬rg Lippmann 🇪🇺
(@donalbain_de) reported
@googlenest Apart from the terrible image casting, the image from the new Google TV is very crisp when playing media from built-in apps like netflix, Amazon prime, YouTube or Disney+.
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Handy Andy
(@MightyCrotch) reported
I hate my @googlenest Today I'm sitting, sweating, wondering WTF it's so hot in my place. My "smart" thermostat decided to inch my temperature up for some ******* reason. I have NEVER set it over 25C. Autoset today at: 26.5C. I've had it for YEARS. WHY?!
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Tim Alex Breaker
(@timbreaker) reported
@googlenesthelp One of my nest cam IQs is down but rest seem fine. Tried resetting and restarted router but no luck! Not great for a security camera is it?
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Justus
(@even_sure) reported
@googlenest To your other question, it does appear to work with prime video being logged in or not. However, given that your remote has a @Netflix button, I expect full functionality with it. So it might be a @netflix problem. Anyways, in this state the chromecast is not of much use for me