Google Nest

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

Problems in the last 24 hours

The graph below depicts the number of Google Nest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Google Nest Outage Chart 02/13/2026 15:30

At the moment, we haven't detected any problems at Google Nest. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Google Nest users through our website.

  1. Sign in (38%)

    Sign in (38%)

  2. Website Down (24%)

    Website Down (24%)

  3. Online Features (19%)

    Online Features (19%)

  4. App Crashing (7%)

    App Crashing (7%)

  5. Errors (7%)

    Errors (7%)

  6. Device Failure (5%)

    Device Failure (5%)

Live Outage Map

The most recent Google Nest outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesJacksonville Sign in
United StatesSan Antonio Sign in
United StatesVoorhees Sign in
United StatesBoston Sign in
United StatesIthaca Website Down
United StatesDallas Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • avaatrix avaatrix (@avaatrix) reported

    Don’t bother with anything @madebygoogle especially the nest mini. We’ve got three, two don’t work. Save your cash. The Google team are helpful but it’s almost 12 months and no fix. #googlenest #googlenestmini

  • barzantahiir barzantahir (@barzantahiir) reported

    @googlenesthelp I have accounts on Google photos, i have pictures of me every time I take active pictures to go to the account, but my mobile is burned, I open that account on another mobile phone in the google photos program, but they don't turn my picture. Please help me

  • Shadowknight891 Shadowknight89 (@Shadowknight891) reported

    @googlenesthelp I have a nest 3 that worked when I got it in October 2020 and has stopped connecting to the wifi around January this year. Do you have any tips to fix this? WiFi works, have done factory resets, still no WiFi signal. Help?

  • hidimpy Hiral Desai (@hidimpy) reported

    @googlenesthelp hey, my nest thermostat has suddenly stopped connecting to WiFi. Unable to fix after many reset attempts and troubleshooting steps through in-app help. Many other devices on the same WiFi work just fine, only seems to be an issue with the thermostat. Can you help?

  • cjbush Chris Bush (@cjbush) reported

    Hey @googlenest one of my Protect 2nd Gens just had the smoke sensor go bad. The manufacture date is Feb 2020 so it should still be under warranty right? How do I file a claim? Thanks!

  • dannyest dannyest (@dannyest) reported

    @madebygoogle @googlenest @MeesterWormwood I'm working with a google one tech who's been trying to escalate the request. No fix yet.

  • KarnRulez It's Been Eric All Along (@KarnRulez) reported

    @SocialTechHD @TeamYouTube @googlenesthelp I'm having the same issue

  • mzkatheryn MzKatheryn (@mzkatheryn) reported

    @googlenest Nest started beeping, no alarms, no notifications in app. Replaced with fresh batteries, same results. Alarm is going at about 2min interval...help.

  • Chad_calcagno Chad Calcagno (@Chad_calcagno) reported

    @dens @googlenesthelp might be able to help?

  • keithneil94 Keith Saldanha (@keithneil94) reported

    @googlenesthelp looks like there's some issue with accessing calendar events via the Google Home Mini. There are multiple users who're facing the same issue (via r/googlehome). Could you please take a look at this? Thanks.

  • morelifeis10 . (@morelifeis10) reported

    @Google @googlenesthelp @GooglePlay I need help!

  • rawdice David E Baker (@rawdice) reported from Salisbury, England

    @googlenesthelp what the... 30 mins on chat and no promised email or follow up ... just so poor thanks Dan

  • Shadowknight891 Shadowknight89 (@Shadowknight891) reported

    @googlenest I have a nest 3 that worked when I got it in October 2020 and has stopped connecting to the wifi around January this year. Do you have any tips to fix this? WiFi works, have done factory resets, still no WiFi signal. Help?

  • mzkatheryn MzKatheryn (@mzkatheryn) reported

    @madebygoogle Nest started beeping, no alarms, no notifications in-app. Replaced with fresh batteries, same results. Alarm is sounding at ~2min interval...help. And pls improve your redirect bot by passing the tweet fwd from @googlenest; kinda sad to be retyping to a tech co🤓

  • ratb33 _RatB33_ (@ratb33) reported

    @googlenesthelp nest thermostat has worked amazingly well for 6 months. Now, it’s dropping Wi-Fi and can’t seem to find any networks. I’ve rebooted, reset network settings, and the whole unit. Please help. What else can I try? Thanks.

  • coffeewrench Kevin Speaks (@coffeewrench) reported

    @googlenesthelp my nest thermostat won’t find any networks. I’ve done every suggested fix to no avail.

  • Mr_FGSuperman Marc Hill (@Mr_FGSuperman) reported

    @googlenesthelp I contacted google product support by chat service yesterday as I have a problem with my home hub. I was promised a call back or email today but nothing has happened. I've tried using the chat service again today and it isn't available, why?

  • Fryguyslim Glenn Fry (@Fryguyslim) reported

    @googlenest I just experienced terrible customer service! Over a simple question with one of your employees😡😡😡😡😡😡

  • Bugasm Shane G (@Bugasm) reported

    @googlenest why do you make such terrible hardware? Doorbells that can only last 3 years for $300. Sounds like the share holders are happy though...

  • SocialTechHD 𝓢𝓸𝓬𝓲𝓪𝓵𝓽𝓮𝓬𝓱𝓱𝓭💙🧡 (@SocialTechHD) reported

    @TeamYouTube Hey I'm having a issue on my Google Chrome cast with Google TV and YouTube not allowing me to watch age restricted videos yet I can with same on other devices? @googlenesthelp

  • AXCG__ P (@AXCG__) reported

    @googlenesthelp need help. Looking to buy the older nest subscription(Canada) as I only have 1 camera (doorbell) and the new plans has zero benefits for single camera holders.

  • JimE51 Jim E (@JimE51) reported

    @googlenesthelp Our Nest 3G Learning Thermostat worked fine over last year. Suddenly, get E73 error for a few hours. It will fix itself after 5 hours or so. I have re-booted—no improvement. Reset Internet connection—no improvement. Removed from Google Home account—no improvement. What next?

  • zapata_36 •傑夫• (@zapata_36) reported

    Hey @googlenest, set a timer/alarm [for time]. "I think you want to set a timer, is that right?" Yes. "Sorry, I don't understand." LOOP. LOOP. LOOP. Timers and alarms BROKEN. @madebygoogle @Google

  • MrJoeSterne Joe Sterne ☕️☁️ (@MrJoeSterne) reported from Twinsburg, Ohio

    I wasn’t informed of what a living hell changing your wifi password was in your house. Setting up my @googlenest system again has been a nightmare

  • eklem Espen Klem (@eklem) reported

    @googlenest @Queenbusybee So not thinking of the users then. Bad move. I'm not going to use Google Photos.

  • MiscoJackie Jackie Misco (@MiscoJackie) reported

    @googlenest I have been on hold 3 separate times today after having your Nest installers install my nest doorbell. On the phone for over 2 hours. ZERO HELP! I’ve paid more than the Nest cost to have it installed & it still doesn’t work. So irritated and highly disappointed. 👎🏼

  • sapxhp S A P X H-P (Stef) (@sapxhp) reported

    @googlenest seriously .. I can't use nest ecosystem with a gsuite account that I've used with everything ... for years. Is there any intention to fix this google?

  • XxSLiMLeGenDxX SLiM (@XxSLiMLeGenDxX) reported

    I need a better camera than this @googlenest because that thing goes offline constantly

  • gavcav1 gavcav (@gavcav1) reported

    @googlenesthelp thermostat has no power from heat link, please help.

  • jordanpc93 Jordan Párraga (@jordanpc93) reported

    @googlenest Hi, you know if this problem was resolved?