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Google Nest status: device issues and outage reports

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If you are having issues, please submit a report below.

Full Outage Map

Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

Problems in the last 24 hours

The graph below depicts the number of Google Nest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Google Nest. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Google Nest users through our website.

  • 48% Device Failure (48%)
  • 26% Errors (26%)
  • 13% Online Features (13%)
  • 13% App Crashing (13%)

Live Outage Map

The most recent Google Nest outage reports came from the following cities:

CityProblem TypeReport Time
Blain Device Failure 1 day ago
Paris Errors 1 day ago
Sale Device Failure 1 day ago
Veneux-les-Sablons Online Features 1 day ago
Paris Device Failure 1 day ago
Rennes Errors 1 day ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • TheDocsPond17
    CC (@TheDocsPond17) reported

    @googlenest is there an issue going on with the app?

  • carlitosjmoreno
    Carlos Moreno (@carlitosjmoreno) reported

    @googlenesthelp Hello, I'm having issues with my nest thermostat. It doesn't connect to wifi. I tried all the troubleshooting suggestions but no success. Can you please help me out? Thanks.

  • startrekphoenix
    Star Trek: Phoenix (@startrekphoenix) reported

    @googlenest My app is down and has been since last night.

  • Jelly4lover
    JMB 📚🖍🍓 (@Jelly4lover) reported

    @googlenest Can you please help as the previous tenant has the pin for the thermostat to my heating I don’t so I cannot control the temperature or time of heating ? I have children in the house

  • PaulCherrington
    🦣🤙Paul Cherrington 🍒🇺🇦🤙🦣 (@PaulCherrington) reported

    @GoogleHome @googlenesthelp It's my thermostat. I don't pay a subscription and don't need help with what I set it at. Imagine if Ford shifted your car from drive to 3rd because they felt you didn't need to be in that gear. Would you be OK with that?

  • marshallb60
    Ben Marshall (@marshallb60) reported

    @googlenest hi my doorbell won’t re attach to the plate. I think the pin at the top isn’t popping out. Is there a way to fix it?

  • jimmy071125
    Jimmy (@jimmy071125) reported

    @googlenest After your Gemini update to Google home everything is slow and broken. I ask for the weather and it gives me the weather for New York City. I don’t live in New York City. Asking to play Spotify seems impossible for Gemini. This update is terrible.

  • sircoynie
    Sircoynie 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@sircoynie) reported

    @googlenesthelp my thermostat is connected to the internet but is showing as offline in the app?

  • mrkylefield
    Kyle Field (@mrkylefield) reported from Montalvo, California

    I can't wait until somebody replaces the garbage Google puts on its nest devices with @xai's @grok. It's frustrating having @googlenest hardware in the house when it's effectively useless for anything other than playing music and playing a slideshow of my photos.

  • PhilHumphris
    Phil Humphris (@PhilHumphris) reported

    @googlenesthelp So you don't want to help me then!

  • wendy_bunt
    Wendy Bunt (@wendy_bunt) reported

    @BanHammerJags @MAGABarbie317 @googlenest O.M.G, you don't know how to google either? Persistent Login: The app remains active in the background, allowing you to receive notifications and live view camera feeds without re-entering credentials. Either Karen or her dad deleted it.

  • SimplyScoops_
    SimplyScoops_ (@SimplyScoops_) reported

    @googlenest your online service is down. Fix it!!

  • ShaggyScurge
    Shaggy Scurge (@ShaggyScurge) reported

    @googlenest why in ******** does my thermostat have a schedule that I ******* deleted yesterfuckingday?

  • markjoby33
    Mark Nusbaum (@markjoby33) reported

    @googlenesthelp Hello, I have a recurring issue with my camera flood lights, the lights work but the app does not show the lights. Whenever I call support they ask me to reset the camera which I have done multiple times. I was told it is an issue that upper mgmt is aware of it,

  • brycdavis
    Bryan Davis (@brycdavis) reported

    @googlenesthelp I did and was ZERO help. Just make gemini work.

  • lheal
    Area Man (@lheal) reported

    @CdreMattDecker @googlenest Yeah, except we have fish that don't like to have the air temperature fall below 68. And I'm home, walking past the firking thermostat every few minutes to warm up my coffee. It's a great product technically, but their company zealotry is offensively, aggressively bad.

  • thelongback
    jason coyne (@thelongback) reported

    @googlenesthelp hey, I am trying to get help with a Google nest which is still under warranty that is faulty. I go warranty checker and confirm I'm under warranty and submit a claim. It just says "refresh this page and try again. Sorry, there was a problem with the form" help!

  • Von_der_Land
    brn (@Von_der_Land) reported

    **** you @googlenest Your hardware continues to be a piece of something less than **** that it makes **** valuable.

  • Von_der_Land
    brn (@Von_der_Land) reported

    **** you @googlenest Your hardware continues to be a piece of something less than **** that it makes actual **** more valuable. I am going to keep Posting the same thing everyday and time this piece of **** breaks down for no reason.

  • lee_wayan
    Wayan Lee (@lee_wayan) reported

    @googlenesthelp @looplunchrun This is wrong… not working for me too

  • jordank925
    Jordan (@jordank925) reported

    @googlenest Why is your **** down? Reddit confirms this is all over North America.

  • MirBHw
    Miriam Hale (@MirBHw) reported

    @googlenest app is not working since 2am

  • NotasLame24
    Jason Lamer (@NotasLame24) reported

    @googlenesthelp any idea why my nest doorbell keeps restarting? Currently plugged into my wall. Went offline 2 weeks ago and never came back online. thanks! #help #googlenest

  • RyHammy
    Ryan Hammer (@RyHammy) reported

    @googlenesthelp Hello, I am currently trying to enter a Google support chat (hours 12a-1159p) but the button is greyed out & says chat not available. Just looking for help on a nest wifi point that will no longer connect, thank you! -Ryan

  • rsnijders
    Raymond Snijders (@rsnijders) reported

    @googlenesthelp Resetting the Nest Mini (unplugging/plug back in) does fix the problem temporarely but somehow the Nest Mini or the Tunein app fetches new and wrong geodata location info and it refuses a new radio session for Dutch stations like Radio 10 and Radio Veronica. Will DM tomorrow.

  • NickyyYoung
    Nicola young (@NickyyYoung) reported

    @googlenest cannot log into the app Just keeps saying try again is there an outage ?

  • janetj100
    Janet Vuksta James🇺🇸 (@janetj100) reported

    @googlenesthelp my cameras show live in the Google home app but upon selecting them, they just spin and black! I’ve rebooted router, phone, reinstalled app! Any help would be appreciated!

  • YOUNGLOVE619
    (Cobra) Kai⚡️ (@YOUNGLOVE619) reported

    @googlenesthelp doorbell is showing offline, but all other cameras are working. @googlenest

  • MaNaN94127
    Manan Patel (@MaNaN94127) reported

    @googlenesthelp i have google nest 3rd gen. When i bought it was connecting to wifi easily. However, all of sudden it stopped connecting. I jave tried all possible troubleshooting for the nest to connect to wifi, still cannot connect. Please help

  • BirdChayser
    I didnt vote for him (@BirdChayser) reported

    @yashar Isn’t this the EXACT thing that AI should be used for? It shouldn’t require a ******* subscription. It SHOULD be monitoring for this kind of **** and alerting authorities. It would be great at it. @googlenest This should be your shining moment but instead you’re too greedy.