Is Google Nest down?
No problems detected
If you are having issues, please submit a report below.
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Google Nest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Google Nest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Google Nest users through our website.
-
Online Features (38%)
-
Device Failure (27%)
-
App Crashing (11%)
-
Website Down (11%)
-
Errors (11%)
-
Sign in (3%)
Live Outage Map
The most recent Google Nest outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 San Jose |
Errors | |
 Santiago |
Errors | |
| Santa Ana |
Device Failure | |
 Redwood Meadows |
Device Failure | |
| Cleveland |
Errors | |
| Miami |
Website Down |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
-
Paco Pes
(@pes_paco) reported
@googlenesthelp Help, my Google Nest Hub does not start, I try to factory reset and after counting down, the gray screen comes out again with the "G" in the center.
-
Stephen
(@h1tmanevets) reported
@googlenesthelp I feel unsafe when there's an outage. Please protect us nest!
-
Sierra400
(@sierra400) reported
@googlenesthelp I am having issues still. Located in Nevada. App stuck on spinning when trying to login.
-
Casey
(@CaseyT153) reported
@googlenesthelp No I meant the history is all green there is no yellow event on any of my devices so i can’t even tell where the issue was
-
SemiSweetTweet
(@SemiSweetTweet) reported
@googlenesthelp @googlenest Your service sucks. All 4 cameras can't be viewed on ANY DEVICE: 2 phones, laptop and desktop. Thus, it's YOUR problem, not a "Connection Error" FIX IT NOW!!!!!!!!! I'm paying for a service I do not have.
-
Davis
(@TweetsByDavis) reported
@googlenesthelp any eta on fixing your thermostat app outage?
-
Zak Koster
(@zakkoster) reported
@googlenesthelp What causes this outage? Is it related to signal outage occuring at the same time?
-
Oliver Lazarus
(@ollylazbot) reported
@googlenesthelp hi there.. I have 2 nest thermostats (I think 2nd generation) bought in 2017. Neither now pick up any WiFi sources.. I've re-set countless times and tried all fixed on support advice but to avail. One went last year and the other this year.. can you help??
-
Christopher Cox
(@northwestak907) reported
@googlenesthelp @iomegadrive Same error as everyone here. Not sure what’s going on. Deleted and reinstalled the app but that didn’t seem to help.
-
Peter Cahill
(@petermcahill) reported
@googlenesthelp what the heck. Kicked out of your app and won’t login without verification code but the verification code never comes to the email address. Stop your forced integration
-
Ky_Million
(@Ky_Million) reported
@googlenesthelp @jettheadpb Kinda defeats the purpose of the system if I gotta get out of bed at midnight, search for why it’s not working, and get wide awake in the process don’t ya think 😒
-
Ali Asghar
(@a999ali) reported
@googlenesthelp is the system down? the app can not connect to the unit.
-
Romke E. de haan III
(@romke) reported
I got an alert on my nest that someone was in my backyard and then the @googlenest service goes down. THE TIMING.... @googlenesthelp
-
john&neen
(@john_bingman) reported
@googlenesthelp can’t log on or view cameras, what is the problem ?
-
ilona 🌩
(@hanskzz) reported
@googlenesthelp look i need someone from any of google to help me its about my account
-
John Monnecka
(@JohnMonnecka) reported
@not_stopp1ng @googlenest @SantanaSamuels Did you ever figure this out? Mine is doing the same thing… network connected on app and the thermostat is working but the app says it’s offline … very frustrating
-
loren
(@lorenmorris) reported
@googlenesthelp My Nest E stopped connecting to our network last Thursday. I’ve gone through all your troubleshooting docs with no fix. Seems like I’m not the only one having this issue. Please help.
-
Gordon Walker
(@GordonW09576304) reported
@signalapp @googlenest Both down and unresponsive at the same time. Hmmm
-
CTYankee
(@CTTXYank) reported
@DonoTippett @googlenesthelp Same problem here in Houston
-
Saman Assefi
(@samanassefi) reported
@googlenesthelp Been checking your status page which now says the outage is “ok”. I still *can’t* sign into Nest. Pls lmk when you estimate a full fix.
-
ery.kvs07
(@EKvs07) reported
@googlenesthelp The massage says telephone number has changed , I writing all my information but there is no response. My youtube channel is been stolen. I need to take my account back. So help me.
-
Randy Rex
(@RexNYC) reported
@googlenesthelp when will this outage be resolved? Loss of accessibility/visibility is highly unacceptable when it comes to others’ livelihoods.
-
Marx8385 🐬
(@Marx8385) reported
@Qgittings @googlenesthelp Same issue
-
DisappointedinTesla
(@DisappointedinT) reported
@googlenesthelp @googlenest #googlenest #nest is the service down? Can’t access the app.
-
loren
(@lorenmorris) reported
@googlenesthelp No error message. When I go to find Wi-Fi networks none appear. Wi-Fi works fine for all my other devices. Reset multiple times and no luck. It worked fine for over a year. U.S.
-
AkronDawgs
(@AkronDawgs) reported
@googlenesthelp @TKoppe22 Hurry it up and fix it. Billion dollar company should have no downtime.
-
battleaxe1
(@lbrat15) reported
@googlenesthelp Bueller, Bueller? The app still isn’t opening, and nobody can seem to get an update or response on the issue. Even an ETA to resolution would be nice. Radio silence however, not so nice. Thank you!
-
Erika Garrett
(@erikakgarrett1) reported
@googlenesthelp my neat will no longer connect to wifi. Yes, I’ve rebooted both the router and the nest unit itself. The Nest unit was installed in February 2020. How can you assist me in resolving this issue?
-
Elvis Isagholi
(@eisagholi) reported
@googlenesthelp What gives? When will this be back up? I locked it with a PIN and the PIN won't even work and can't unlock it since Nest is down.
-
JapeDizzle
(@japersdizzle) reported
@googlenesthelp despite what your service status shows, nest is completely down for me. Home WiFi is excellent, everything on my side is working, just not the nest app. What's happening?