Google Nest status: device issues and outage reports
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Full Outage Map
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Problems in the last 24 hours
The graph below depicts the number of Google Nest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Google Nest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Google Nest users through our website.
- Sign in (58%)
- App Crashing (15%)
- Online Features (9%)
- Website Down (9%)
- Device Failure (7%)
- Errors (3%)
Live Outage Map
The most recent Google Nest outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Oak Lawn
|
App Crashing | 2 months ago |
|
Morton Grove
|
Device Failure | 2 months ago |
|
Boston
|
Device Failure | 2 months ago |
|
Federal Way
|
Device Failure | 3 months ago |
|
Riverside
|
Sign in | 3 months ago |
 Barnet
|
Device Failure | 3 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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Leslie 🏳️🌈 (@madetea) reportedHey @googlenest - your app is the worst ever. Switching to Hive immediately.
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BlessedInGod (@Overcomer2090) reportedSomething wrong with Nest app. It's a lengthy outage or google is purposely disabling Nest app. #nest @googlenesthelp
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@benignvanilla.bsky.social (@BenignVanilla) reported@zoomyzoomm I did the @googlenest upgrade to #gemini and now it'***** or miss if I can turn the lights on or off. Earlier this week I also discovered "shut the living room off" no longer does just lights, but everything in the room...including the thermostat. Garbage.
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Beach Cafe (@BeachCafeNYC) reported@googlenest Please do not buy these Google Nest Cameras. They do not offer live over the phone technical support. If cameras fail you’re out of luck. Terrible Service
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Financials 4 me (@Financials4me) reported@madebygoogle #GoogleNest down all morning. What is the official reason and estimated resolution?
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ABow (@Xeodus3) reported@googlenesthelp thanks for the terrible experience. I will be getting rid of my google home camera and will go with a new service that values their customers and don't steal their money.
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Zachary Perez (@perez_zach59761) reported@looplunchrun @googlenesthelp Had this issue; TysonNerd1 on X sorted it.
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Had Enough (@BobMarshnyc) reported@googlenest my google Nest system isn’t connection to my phone this morning 5/15/26 in NY. Restarted router, phone, and updated app. What’s going on? Online also shows a vast outage.
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Jason (@JasonKatz633411) reported@googlenest both of my nest temperature sensors disconnected in the middle of the night. I've gone through all the troubleshooting to reconnect. They get added to my account but perpetually show no connection. Is this part of a larger outage? Can you assist?
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TheCesarcade (@TheCesarcade) reportedGoogle’s Nest cameras has to be one of the worst security systems I’ve ever wasted money on. If you’re looking for decent cameras that’ll actually keep a record of footage for you without having to pay a subscription fee then search elsewhere. @googlenest
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jason coyne (@thelongback) reported@googlenesthelp hey, I am trying to get help with a Google nest which is still under warranty that is faulty. I go warranty checker and confirm I'm under warranty and submit a claim. It just says "refresh this page and try again. Sorry, there was a problem with the form" help!
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OperationalGoon (@OperationalGoon) reported@googlenest who's the idiot at Google that absolutely ruined the Nest with this Gemini crap? Absolutely horrible, it has completely ruined my Nests. I won't be buying any more Google products unless you roll this **** back. Everyone is complaining about this, everywhere.
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Connor Skorupski (@ConnorSkorupski) reported@googlenesthelp My account has been hacked I need to get into my account please help
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Julian Pompeo (@julian_pompeo) reported@googlenest if you are going to replace a product at-least do it with something worth of buying. The first alert SC5 is a terrible replacement for the nest protect.
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brn (@Von_der_Land) reported**** you @googlenest Your hardware continues to be a piece of something less than **** that it makes actual **** more valuable.
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Ricky Nelson (@lip_richard) reported@googlenest From what I’ve read and researched there’s a major glitch in your system that won’t allow you to change your phone number to link it up to the thermostat.. now it’s sort of becomes useless doesn’t it and I have to spend money to buy a new one.
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Bryan Davis (@brycdavis) reported@Google @googlenest Nest devices are trash lately....Please fix
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Beef Jerky (@Farr351226) reported@cotywithaT_ @googlenest @madebygoogle The thing I found work, the best was to unplug it and leave it unplugged for a week and it worked better but still not reliable enough for what you want a camera to be and my other two cameras that I didn’t update still work well Google sucks and did nothing to help
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Rob Williams (@codeslubber) reported@CoffindafferFBI Note on systems thinking and why compute systems are still such garbage: minute those cameras are disabled in a systematic way, 911 needs to be called by the system, for sure she had @googlenest subscription service. Product once again has been demonstrated to be utterly USELESS.
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Lesley Jenkinson (@LesleyJenkinson) reported@googlenesthelp Hi, my Nest Learning Thermostat (3rd gen) has lost connection to the wifi for no apparent reason. I've followed the suggestions on the help pages, but it's still not able to find any wifi networks when searching. Can you help please?
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Ed Piotrowski (@EdPiotrowski) reported@johncu71 It’s a ring camera in night mode. @googlenest still far better but sucks that they don’t have time lapse like they used to. When will those capabilities return Google?! Please fix it!
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JMB 📚🖍🍓 (@Jelly4lover) reported@madebygoogle @googlenest Can you please help as the previous tenant has the pin for the thermostat to my heating I don’t so I cannot control the temperature or time of heating ? I have children in the house
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h0tr0d 🇺🇸 (@h0tr0d9) reported@googlenesthelp why cant I schedule my thermostat in 30 min increments ? You are costing me a lot of money for a simple fix.
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Raymond Snijders (@rsnijders) reported@googlenesthelp Resetting the Nest Mini (unplugging/plug back in) does fix the problem temporarely but somehow the Nest Mini or the Tunein app fetches new and wrong geodata location info and it refuses a new radio session for Dutch stations like Radio 10 and Radio Veronica. Will DM tomorrow.
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Nigel Hobden (@NHNTweets) reported@googlenesthelp I'd prefer to keep this public so others can learn from the issue, the simple fact is Google have dropped the ball on the Hot Water side of the options in Home, scheduling isn't possible whether new or existing which makes it absolutely useless to switch form Nest to Home
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Jared (@Jared4692002) reported@googlenesthelp Tried that… “You must sign in before contacting a support specialist. Please sign inand then refresh this page.” THE PROBLEM IS I CANT SIGN IN!!! What’s plan B.
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brn (@Von_der_Land) reported**** you @googlenest Your hardware continues to be a piece of something less than **** that it makes **** valuable.
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Brad (@BradFromFlorida) reported@zerohedge @googlenest @Google Probably from a couple hundred login attempts to be fair
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Phil Humphris (@PhilHumphris) reported@googlenesthelp So you don't want to help me then!
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Nigel Hobden (@NHNTweets) reported@googlenesthelp Nest appears to be down can't login, isn't WiFi or cell, logged out/in but Nest doesn't connect, bizarrely, shockingly Home seems to be connected which is useless as Hot Water control isn't resolved working properly in Home which again is quite ridiculous.