Is Google Nest down?
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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Google Nest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Google Nest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Google Nest users through our website.
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Sign in (41%)
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Website Down (22%)
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Online Features (14%)
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App Crashing (8%)
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Errors (8%)
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Device Failure (8%)
Live Outage Map
The most recent Google Nest outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Rödermark |
Errors | |
 Katy |
Device Failure | |
| Ashburn |
Sign in | |
 Lisbon |
Device Failure | |
| Jacksonville |
Sign in | |
| San Antonio |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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Jams N' Such
(@THE_James_Champ) reported
@googlenesthelp @CAD97_ I have also encountered this same issue
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bumpiT.. All love No Hate
(@bumpit13) reported
@googlenest horrible UI on schedule, when you are going to fix this.. it’s been crappy for years! #thermostat #energy #Google.
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Dave
(@XBetadogX) reported
@AirParrot using nest hubs and max can connect to multiple hubs and Chromecast no issue but nest hub max disconnects after a few minutes if connect to more than 1 at a time it eats up system resources on PC. Any ideas? @googlenest
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𝔍𝔞𝔪𝔢𝔰 𝔚𝔯𝔞𝔦𝔱𝔥 🎃
(@jrronimo) reported
@DontBuyNest @googlenest They did replace it, and the replacement works. But of course the 2nd one I have has the same issues... and I got them both for free. It's just not worth it, though I do wish Google would recall them. It's clearly a hardware issue.
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ascii
(@nastyascii) reported
@googlenest @googlenesthelp 🧵 1/2 nest cam has been terrible after only a few days of usage. then support asked me to dm them here where they take forever to respond. at first, the cam seemed good - until it wasn’t…
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Ryan Strug 🇺🇸
(@ryanstrug) reported
The amount of times that the so-called @googlenest “smart” thermostat has decided it’s ok to go outside the programmed temperature range is unreal. Easily the worst piece of tech I’ve ever owned. They’re too busy doing climate whacko **** to make a quality product.
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DanT 🌍
(@dantmobi) reported
@googlenesthelp seriously, who designed the battery compartment in the Nest 2. What a poor piece of work, impossible to replace the blinking batteries. #badlyDone
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Jimmy Miloseski
(@dimitarmilo) reported
Where’s the setting to turn off responses on my @googlenest speakers? I never want to hear “ALRIGHT TURNING ON OFFICE LIGHT” blasting back at 2:30am. I can’t turn speaker volume down because it’s also our white noise machine. #dumbassistants
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Kay
(@kay_Curiouser) reported
Said they would have someone call me back in 20 min. They were sending me an email to reply to if I didn’t get a call back in 20 min. No email no call. This is bullshit. I was on hold for over an hour. They tried absolutely nothing. Wtf @googlenest?!!!
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Carmen Pérez
(@Carmenlp56Perez) reported
@googlenesthelp Problem logging in to my outside cam and doorbell
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Ivan Muñoz
(@IMDbacks) reported
@googlenesthelp This has been the issue since i bought them a week ago. It's never worked. I've removed all from Google home, did factory reset on hub AND doorbell. Still, no fees when the doorbell rings. If I ask the hub to show me the camera, it'll show me with no problems.
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Rewdster
(@Rewdster) reported
@googlenest my Nest Learning Thermostat won’t find any WiFi networks. I’ve reset device twice, removed from account, tried re-adding to account. It won’t add to account now and still can’t find any networks to finish installation. Please help. I’ve done all troubleshooting.
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Prakul Sairaha
(@PSaiLuvTravel) reported
@googlenest @googlenesthelp Got nest thermostats last yr & I got power adapters recently. The tech installed & didn’t worked. called the support & was told if thermostats were manufactured in 2020 those have issue but google won’t replace as they r out of warranty #googletrash
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Todd B
(@Tbean1978) reported
@googlenesthelp Stand behind your product and improve your warranties. A $300 thermostat shouldn’t die after 4 years. The base plate is the obvious problem yet you won’t send me a replacement because it’s out of the 2 year warranty? Be better!
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Don't Buy Nest Products
(@DontBuyNest) reported
@DanShike @googlenest Agreed. Don’t let them fool you. you’ll get the run-around for 6 months and won’t have it resolved. look at all the forums of people with the same issue including us. I suggest we team up for a class action lawsuit #dontbuynest #googlenestsucks #suegooglenest
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Nasir Qauym
(@NQauym) reported
@googlenesthelp sir my mobile is lost please help me recover my Gmail account
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Nest Learning Thermostat Adapter
(@dropairs) reported
@googlenesthelp @googlenest I'm having resetup issues with Nest Cam Indoor on IOS - NC023.I moved house. I deleted the Camera from the old house. It worked well before. Support site form useless and chat function isn't working. It seems the bluetooth is not working Any ideas?
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Michael Jones @ BFVR Labs
(@Moike_the_Squid) reported
from
Santa Clara, California
@HuygensCassini1 @googlenest @Google I used to work at Google, so I literally know what building to tailgate someone into so I can walk up to the Nest team and say, "Hey, WTF?" but I would hope it would never have to come to that.
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Ted Pavlic (he/him/his)
(@TedPavlic) reported
Can someone explain why @GoogleNest/#GoogleHome is so terrible for home automation and even just basic home assistant stuff? The only thing they've got going for them over the Echo ecosystem is a better speaker on some of their video units. Otherwise, it's just fail fail fail.
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Sameeran Das
(@sameeran_das) reported
@googlenesthelp my nest thermostat gen 3 showing error not able to find wifi network. I bought it june 2022. I have tried reset network and reset all settings nothing worked.Please help
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Nest Learning Thermostat Adapter
(@dropairs) reported
from
Nerima-ku, Tokyo Prefecture
@googlenesthelp it is same when I use the website login. by the way the Nest hub time is correct.
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LOLmets
(@crackers8199) reported
@googlenesthelp my account seems to be frozen, can't see live view (spinning circle) and can't access previous 5 days. i need to get a clip from saturday off the server before it expires shortly...help!
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Janet.
(@ping311) reported
@googlenesthelp Hi! It started just this past week and all system tests show normal. It was lighting up about every 20min last night. I'm hoping its just a glitch and not a ghost! 👻
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Carmen Pérez
(@Carmenlp56Perez) reported
@googlenest Having problem connecting to outdoor cam and doorbell
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Matthew
(@matthewwdavid) reported
@googlenesthelp Confirmed, also happening with my partners device/login. Attempted on both wifi and cellular on a separate iPad too. Seems like something on the backend with our home settings/database. I got logged out when I removed the original nest thermostat from our home.
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J Lupercio
(@jalhtx) reported
@googlenesthelp Thank you, @googlenesthelp for helping me fix the issue I was experiencing!
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brn
(@Von_der_Land) reported
@googlenesthelp Yes. Make your devices and your home app stable and not go offline even though they are plugged in. 10 year old AirPort Express works better than your 2 year old device.
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#beintheconversation with Mary Long, @iGeopardy
(@marykslong) reported
@Pytlicek @googlenest Google Nest is terrible honestly: their products don't even connect with wifi. But the concept is there. You could use another infrastructure than they do. Their signals are bad.
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Ldn_ Button
(@HarleyButtons) reported
@googlenesthelp have removed all phone numbers and online chat support…wonder why? My thermostat has broken for the third time, still not getting any help from google
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Nest Learning Thermostat Adapter
(@dropairs) reported
from
Nerima-ku, Tokyo Prefecture
@googlenesthelp the led light is blue. it is blink very slow. it is near the router and my phone. so i think it is not the problem of the wifi signal. the nest app just can not access the bluetooth. so it can not go the page of the SSID list.