Google Nest status: device issues and outage reports
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Full Outage Map
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Problems in the last 24 hours
The graph below depicts the number of Google Nest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Google Nest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Google Nest users through our website.
- Sign in (58%)
- App Crashing (15%)
- Online Features (9%)
- Website Down (9%)
- Device Failure (7%)
- Errors (3%)
Live Outage Map
The most recent Google Nest outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Oak Lawn
|
App Crashing | 2 months ago |
|
Morton Grove
|
Device Failure | 2 months ago |
|
Boston
|
Device Failure | 2 months ago |
|
Federal Way
|
Device Failure | 3 months ago |
|
Riverside
|
Sign in | 3 months ago |
 Barnet
|
Device Failure | 3 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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Madad Incorporated Cards and More (@micardsnmore) reportedDon't use @Weather_Makers in Northbrook if you are brown. The lady I asked if they had a backup battery option because our association harasses us by cutting the power. They don't know that @googlenest makes a power connector that connects to the furnace. No laws broken Karen.
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jason coyne (@thelongback) reported@googlenesthelp hey, I am trying to get help with a Google nest which is still under warranty that is faulty. I go warranty checker and confirm I'm under warranty and submit a claim. It just says "refresh this page and try again. Sorry, there was a problem with the form" help!
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andytami (@andytami) reported@googlenest when will you fix your terrible video playback system. I wish I never migrated from nest. No rewind from a live video? Seems archaic.
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KariArayot כארי (@KariArayot) reportedSince @Google tookover @googlenest the service is garbage.
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Shaggy Scurge (@ShaggyScurge) reported@googlenest why in ******** does my thermostat have a schedule that I ******* deleted yesterfuckingday?
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Phil Humphris (@PhilHumphris) reported@googlenesthelp So Google any news on the @BBCSounds problem or are you just not interested!
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ContractBuddyApp (@UseCBApp) reported@googlenest @madebygoogle warnings every night despite "Nightly Promise" being OFF. You have broken my ecosystem. I need a full prorated refund for my 7 units immediately so I can switch to a supported UK brand. #NestProtect
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Had Enough (@BobMarshnyc) reported@googlenest my google Nest system isn’t connection to my phone this morning 5/15/26 in NY. Restarted router, phone, and updated app. What’s going on? Online also shows a vast outage.
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An Observer (@eyes_west) reported@googlenest fix your app
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Jordan (@jordank925) reported@googlenest Why is your **** down? Reddit confirms this is all over North America.
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Luise #muddyankles 🏴🏳️⚧️🏳️🌈🇺🇦 (@luise_g) reported@googlenest stop sending me reminders to replace my nest smoke/ CO sensor, when there is no google nest replacement device in the UK… wholly pointless and VERY annoying, exceptionally poor customer service … I’m sure Google has loads of useless excuses though …
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Coty (@cotywithaT_) reported@Farr351226 @googlenest @madebygoogle Yes it seems everyone that switched has same issue but Google makes it seem it’s not common and an issue on my end. Very frustrating
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K-Ray (@KodessAxK_Ray) reported@googlenest @madebygoogle doorbell rang tonight, and video froze. In the Google home app, it showed my doorbell camera offline for approximately 90 seconds before video restored. This is obviously problematic - thoughts? Any help is appreciated.
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Adrock (@Adrock318) reported@googlenesthelp The connection between Google Home and Xbox servers is down for everyone since yesterday. Google Home is showing Xbox as offline and when we try to reconnect the service it says it cannot connect to Xbox. When can we expect a fix?
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🐐 (@MultigunFun) reported@zerohedge @googlenest @Google maybe all your federal offenses trying to hack it triggered a shut down
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54V4G3 (@L354UV4G3) reported@googlenesthelp fix the Nest app! I heavily rely on my Nest cams daily. I do not want the Google Home app.
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Janet Vuksta James🇺🇸 (@janetj100) reported@googlenesthelp my cameras show live in the Google home app but upon selecting them, they just spin and black! I’ve rebooted router, phone, reinstalled app! Any help would be appreciated!
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Barron (@mobn28) reported@googlenesthelp I have having trouble connecting my Nest Thermostat to my wifi. Everything in the house finds WiFi. I tried rebooting everything and still nothing. I’m not sure what my next steps would be. Thank you for any help with this.
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Global Fcts (@globalfcts) reported@status_is_down Yes down for me too. Status page says all is ok which is total BS. @googlenesthelp sort your **** out!!
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Lufifi (@lufitoom) reported@googlenesthelp You might want to update your service status. Thousands are reporting not being able to connect via app or login. Reddit and Downdetector going crazy.
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Melody Catchpole (@MelodyCatch) reported@madebygoogle So i DM you as requested but you still haven’t solved my problem - where in the uk can i get a new thermostat so i dont have to replace my whole system? Awful product @madebygoogle @googlenesthelp and even worse customer service!
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TheCesarcade (@TheCesarcade) reportedGoogle’s Nest cameras has to be one of the worst security systems I’ve ever wasted money on. If you’re looking for decent cameras that’ll actually keep a record of footage for you without having to pay a subscription fee then search elsewhere. @googlenest
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Sircoynie 🏴 (@sircoynie) reported@googlenest my nest is connected to the internet but app showing it as offline?
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bren (@brenrav1955qpr) reported@googlenest do you have a problem today
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The Handlebar Gamer (@RSDCDN) reportedOk.... I am after homekit enabled smoke/carbon detectors. @googlenest protects are all at the end of their lives. They don't make them anymore. So, Trying to find what works/is available in canada (NA). There are "smart" ones from Kidde and a homebridge plugin. Any help?!
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brn (@Von_der_Land) reported**** you @googlenest Your hardware continues to be a piece of something less than **** that it makes actual **** more valuable.
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Wayan Lee (@lee_wayan) reported@googlenesthelp @looplunchrun This is wrong… not working for me too
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Financials 4 me (@Financials4me) reported@madebygoogle #GoogleNest down all morning. What is the official reason and estimated resolution?
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Dawgged (@DawggedSoftware) reported@zerohedge @googlenest @Google You realize websites have security measures when someone does failed login attempts right? Imagine how many people tried the login after the initial screenshot...
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JMB 📚🖍🍓 (@Jelly4lover) reported@googlenest Can you please help as the previous tenant has the pin for the thermostat to my heating I don’t so I cannot control the temperature or time of heating ? I have children in the house