Google Nest status: device issues and outage reports
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Full Outage Map
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Problems in the last 24 hours
The graph below depicts the number of Google Nest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Google Nest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Google Nest users through our website.
- Device Failure (38%)
- Errors (25%)
- Online Features (17%)
- App Crashing (17%)
- Sign in (4%)
Live Outage Map
The most recent Google Nest outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Houston
|
App Crashing | 19 hours ago |
|
Spring
|
Online Features | 21 hours ago |
|
Houston
|
Sign in | 1 day ago |
 Blain
|
Device Failure | 21 days ago |
|
Paris
|
Errors | 21 days ago |
 Sale
|
Device Failure | 21 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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Dominick A. Scarfogliero (@dominick4233) reported@jp2e @verge @googlenest Oh isn’t the smart home fun! I currently only use Google Home, would adding Home Assistant to the mix help them talk to each other?
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John&Neen (@john_bingman) reported@googlenesthelp service is down you guys, need this to be fixed ASAP please…
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brn (@Von_der_Land) reported**** you @googlenest Your hardware continues to be a piece of something less than **** that it makes actual **** more valuable. @GoogleWifi1 I am going to keep Posting the same thing everyday and time this piece of **** breaks down for no reason.
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An Observer (@eyes_west) reported@googlenest fix your app
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SlyTheFloof (@SlyTheFloof) reported@GoogleHome @googlenesthelp @Google Your Google Home services are literally not working right now I cannot turn off any lights in my house I cannot turn off my TV I cannot literally do anything and I am not going to respond to your automated support crap Deal with this because
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Ricky Nelson (@lip_richard) reported@googlenest From what I’ve read and researched there’s a major glitch in your system that won’t allow you to change your phone number to link it up to the thermostat.. now it’s sort of becomes useless doesn’t it and I have to spend money to buy a new one.
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Amy Alkon (@amyalkon) reported@hamids @googlenest @Google Is there a way to downgrade from this pile of ****?
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Dr. Bill Davis (@Dr_Bill_Davis) reported@googlenesthelp Hi Google Nest Support — I requested a phone callback through the official Help Center for my Nest Wi-Fi Pro issue, but never received the call. I’ve tried multiple times with no follow-up. Can you help escalate this or advise the best next step to reach a live support agent? Thank you.
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MANOJ MADHAVAN (@MANOJMMK) reported@googlenesthelp I am struggling with nest support for my 3rd gen thermostat giving e74 error. Tried everything suggested...they are just saying get an HVAC tech...but the old thermostat works just fine....this is second unit I that hasn't lasted over 2-3 years. What is exp life ?
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K. A. (@kamyar1389) reported@googlenesthelp @SmithCLC have issue with my thermostat, not connecting to wifi, I've reboot the modem, reset the wifi on my nest device, still can not find the wifi to connect. Any idea how ro fix the issue?
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brn (@Von_der_Land) reportedGoing forward I will be using my account to cuss on @googlenest everytime it randomly goes offline. Here we go… **** YOU @googlenest
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Lisa Jensen (@oneofmany654) reported@p_e_a_c_e5566 @MAGABarbie317 @googlenest Sure that's why the CW didn't try and get any as they did in the Guthrie case... John was killed inside the house and then they threw him outside like trash.
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Neil (@OriginalNeilP) reported@googlenest @madebygoogle Why is all of nest down?
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The Handlebar Gamer (@RSDCDN) reportedOk.... I am after homekit enabled smoke/carbon detectors. @googlenest protects are all at the end of their lives. They don't make them anymore. So, Trying to find what works/is available in canada (NA). There are "smart" ones from Kidde and a homebridge plugin. Any help?!
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Allen Roe 🍍 (@flowmastr1x) reportedOMFG @madebygoogle ever since I got told I need to move my @googlenesthelp nest cams to the home app I fight to get a feed from them. Why in the hell did you think you need to fix something that was not broken
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lepxii stands for: Λ{ε * π} = ξ × ι (@lepxii) reported@zerohedge @googlenest @Google Well, it could've been all of these login attempts and 2FA requests.
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Aron Croft - Hidden ADHD (@aroncroft) reported@GoogleNest @MadeByGoogle I 'upgraded' my Home devices to Gemini and lost Continued Conversation. The help docs say I can't revert!? This is a major accessibility regression! Continued Conversation must be expedited for Gemini immediately. #GoogleHome #Gemini
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Lesley Jenkinson (@LesleyJenkinson) reported@googlenesthelp Hi, my Nest Learning Thermostat (3rd gen) has lost connection to the wifi for no apparent reason. I've followed the suggestions on the help pages, but it's still not able to find any wifi networks when searching. Can you help please?
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PigwitFade (@sixseven7156) reported@zerohedge @googlenest @Google I think you got alot of people trying to sign in. Maybe they do that to any account seemingly getting attacked. Hopefully you get in!!
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UYAUSSOAB, Esq. (@uyaussoab) reported@googlenesthelp @googlenest do not, I repeat do not use Google camera products. Their support used to be great they’re totally blowing me off. Frustrating because there is no other way to get help. They changed their subscription to screw the people like every other company FU!
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Global Fcts (@globalfcts) reported@status_is_down Yes down for me too. Status page says all is ok which is total BS. @googlenesthelp sort your **** out!!
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Packetologist (@mikeroche) reported@googlenesthelp The First Alert SC5 alarms are an utter piece of **** compared to the original Google Nest Smoke/CO2 alarms.
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Mike (@PMad99) reported@googlenest hey can we please fix Familiar Face Detection? Its been the worst in its class by FAR for too many years! I have to correct it every single day. Its AWFUL!
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BlessedInGod (@Overcomer2090) reportedSomething wrong with Nest app. It's a lengthy outage or google is purposely disabling Nest app. #nest @googlenesthelp
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Traci L.🌎🇺🇸✌🏽💕 (@Sweetietweetttt) reported@status_is_down Down in FL, one day after taking a $100 resubscription fee from my bank account, with no notice yesterday. Horrible service @googlenesthelp
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Adrock (@Adrock318) reported@googlenesthelp The connection between Google Home and Xbox servers is down for everyone since yesterday. Google Home is showing Xbox as offline and when we try to reconnect the service it says it cannot connect to Xbox. When can we expect a fix?
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SimplyScoops_ (@SimplyScoops_) reported@googlenest your online service is down. Fix it!!
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Wayan Lee (@lee_wayan) reported@googlenesthelp @looplunchrun This is wrong… not working for me too
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andytami (@andytami) reported@googlenest when will you fix your terrible video playback system. I wish I never migrated from nest. No rewind from a live video? Seems archaic.
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Bryan (@Backflip25) reported@googlenesthelp My Nest Mini 2 seems to have broken completely. When ask it to play a playlist from my @Spotify Premium it plays some other random playlist. It's made playing songs on it almost impossible. Ive already unplugged it, factory reset it & deleted & reinstalled it