Google Nest status: device issues and outage reports
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Full Outage Map
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Problems in the last 24 hours
The graph below depicts the number of Google Nest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Google Nest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Google Nest users through our website.
- Device Failure (43%)
- Errors (29%)
- Online Features (14%)
- App Crashing (14%)
Live Outage Map
The most recent Google Nest outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Blain
|
Device Failure | 15 days ago |
|
Paris
|
Errors | 15 days ago |
 Sale
|
Device Failure | 15 days ago |
|
Veneux-les-Sablons
|
Online Features | 15 days ago |
|
Paris
|
Device Failure | 15 days ago |
|
Rennes
|
Errors | 15 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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brn (@Von_der_Land) reported**** you @googlenest Your hardware continues to be a piece of something less than **** that it makes actual **** more valuable.
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Mark Nusbaum (@markjoby33) reported@googlenesthelp Hello, I have a recurring issue with my camera flood lights, the lights work but the app does not show the lights. Whenever I call support they ask me to reset the camera which I have done multiple times. I was told it is an issue that upper mgmt is aware of it,
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Non-Linear (@nonlinear_james) reportedHey @googlenest my smoke alarms are less than 2 years old and you marketed them as 10 year alarms. **** YOU EITH YOUR EXPIRING SOON BULLSHIT. I smell class action incoming.
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Luise #muddyankles ๐ด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ๐ณ๏ธโโง๏ธ๐ณ๏ธโ๐๐บ๐ฆ (@luise_g) reported@googlenest stop sending me reminders to replace my nest smoke/ CO sensor, when there is no google nest replacement device in the UKโฆ wholly pointless and VERY annoying, exceptionally poor customer service โฆ Iโm sure Google has loads of useless excuses though โฆ
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KariArayot ืืืจื (@KariArayot) reportedSince @Google tookover @googlenest the service is garbage.
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Phil Humphris (@PhilHumphris) reported@googlenesthelp Seeing that you haven't answered me, I will take that as a no then... Looks like I'm buying a Amazon Alexa. Thanks for no help.
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Bill Dixon (@WOsloop_ORD) reported@googlenest Do you still manufacture Smoke/CO2 monitors? I am having a problem with one and probably need to replace.
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Don J. Rude (@_RudeDude) reported@stevemerckel @GoogleHome @googlenesthelp I had to scrap my old (v1?) Chromecast a couple of weeks ago. It just would NOT show up with full config/control in the home app. I even tried installing some janky old revision of ho.e-wifi configurator, still failed. Now it's in the trash
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JMB ๐๐๐ (@Jelly4lover) reported@googlenest Can you please help as the previous tenant has the pin for the thermostat to my heating I donโt so I cannot control the temperature or time of heating ? I have children in the house
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๐บ๐ธMr. Davis ๐บ๐ธ (@MrDavisII) reported@googlenesthelp @looplunchrun Nest is down; the status page is wrong.
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CC (@TheDocsPond17) reported@googlenest is there an issue going on with the app?
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Ryan Hammer (@RyHammy) reported@googlenesthelp Hello, I am currently trying to enter a Google support chat (hours 12a-1159p) but the button is greyed out & says chat not available. Just looking for help on a nest wifi point that will no longer connect, thank you! -Ryan
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andytami (@andytami) reported@googlenest when will you fix your terrible video playback system. I wish I never migrated from nest. No rewind from a live video? Seems archaic.
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Paul Barrett (@PaulBarret18256) reported@Google @GoogleNest @madebygoogle I own 14 Google Home/Nest devices across two homes. Since the forced Gemini rollout, basic features (hands-free calls, routines) are broken unless I hand over more data. Safety risks in the car too. Any chance of a buy-back program for loyal customers whose paid-for hardware is now deliberately degraded? #GoogleHome #GoogleNest #GeminiFail
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Nigel Hobden (@NHNTweets) reported@googlenesthelp Nest appears to be down can't login, isn't WiFi or cell, logged out/in but Nest doesn't connect, bizarrely, shockingly Home seems to be connected which is useless as Hot Water control isn't resolved working properly in Home which again is quite ridiculous.
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Adrock (@Adrock318) reported@googlenesthelp The connection between Google Home and Xbox servers is down for everyone since yesterday. Google Home is showing Xbox as offline and when we try to reconnect the service it says it cannot connect to Xbox. When can we expect a fix?
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Neil (@OriginalNeilP) reported@googlenest @madebygoogle Why is all of nest down?
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Kerry C (@countryrunnerk) reported@Buff_Monkey @googlenest @iHeartRadio Iโm having the same issue.
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Global Fcts (@globalfcts) reported@status_is_down Yes down for me too. Status page says all is ok which is total BS. @googlenesthelp sort your **** out!!
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Sam (@Scselig1) reported@googlenest down???
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๐ (@MultigunFun) reported@zerohedge @googlenest @Google maybe all your federal offenses trying to hack it triggered a shut down
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UYAUSSOAB, Esq. (@uyaussoab) reported@googlenesthelp @googlenest do not, I repeat do not use Google camera products. Their support used to be great theyโre totally blowing me off. Frustrating because there is no other way to get help. They changed their subscription to screw the people like every other company FU!
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JMB ๐๐๐ (@Jelly4lover) reported@madebygoogle @googlenest Can you please help as the previous tenant has the pin for the thermostat to my heating I donโt so I cannot control the temperature or time of heating ? I have children in the house
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Wendy Bunt (@wendy_bunt) reported@BanHammerJags @MAGABarbie317 @googlenest O.M.G, you don't know how to google either? Persistent Login: The app remains active in the background, allowing you to receive notifications and live view camera feeds without re-entering credentials. Either Karen or her dad deleted it.
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Financials 4 me (@Financials4me) reported@madebygoogle #GoogleNest down all morning. What is the official reason and estimated resolution?
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brn (@Von_der_Land) reported**** you @googlenest Your hardware continues to be a piece of something less than **** that it makes actual **** more valuable. @GoogleWifi1 I am going to keep posting the same thing everyday and time this piece of **** breaks down for no reason.
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Jimmy (@jimmy071125) reported@googlenest After your Gemini update to Google home everything is slow and broken. I ask for the weather and it gives me the weather for New York City. I donโt live in New York City. Asking to play Spotify seems impossible for Gemini. This update is terrible.
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Sircoynie ๐ด๓ ง๓ ข๓ ฅ๓ ฎ๓ ง๓ ฟ (@sircoynie) reported@googlenest my nest is connected to the internet but app showing it as offline?
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****** ๐ฟโท๏ธ๐ฅ ๐๐ฆ (@shorn2222) reported@googlenest what is going on? I canโt login
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Brad (@BradFromFlorida) reported@zerohedge @googlenest @Google Probably from a couple hundred login attempts to be fair