Is Google Nest down?
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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Google Nest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Google Nest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Google Nest users through our website.
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Device Failure (44%)
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Online Features (22%)
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App Crashing (22%)
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Sign in (6%)
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Errors (6%)
Live Outage Map
The most recent Google Nest outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Cibolo |
Device Failure | |
 Sannois |
App Crashing | |
| Bensalem |
Device Failure | |
| Bensalem |
Device Failure | |
| Herndon |
Online Features | |
| Houston |
App Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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Sarmurai Dacier
(@Phantom_Print) reported
@ManuuMejias @googlenesthelp Hey pal, if they give you a solution, tell me. I have the exact same problem as you with my Mi Home devices and my Google Nest.
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5h0$T\-\unT£r
(@JazouliYassine) reported
@googlenesthelp my Nest thermostat completely lost wifi. Every other device work fine at home and can find tons of SSIDs except Nest. Can I get some help please ?
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Linda Smith
(@andressarequia) reported
@ganngeli @googlenesthelp Message Best_recovery01 on Instagram, he help me get my hacked account back, he is legit and fast in recovering hacked and supended account
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Brian Pomerleau
(@bpomerleau82) reported
@googlenesthelp My Nest Thermostat suddenly stopped connecting to wi fi and cannot find any networks. Please help!
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Pedro García
(@pgaralon) reported
@googlenesthelp my Nest thermostat doesn’t connect to any wifi network, can you help me please?
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BL
(@bl74149) reported
@googlenesthelp Amazing! Any chance you can delete everything you've done to Nest and just take over their App. I can't view the camera's history unless it was an event. I've paid the extra money for the constant stream. Or have I misunderstood that? It's just a really bad app now. 1/2
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3lilitty
(@ganngeli) reported
@googlenesthelp my ejomann40 acc got hacked and they put 2 step verification pls help
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South Ave Paper
(@SouthAvePaper) reported
@googlenesthelp Last update Oct 26, 2021. 6.2-22. Nest Learning thermostat error multiple x per day. Rc connection no power. But it restores on its own when time to run AC. Can't access control manually or on app, says no power off-line until restores by itself. Help?! Replace?
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Sarmurai Dacier
(@Phantom_Print) reported
@googlenesthelp I am using my personal Gmail Account since the begenning . This is not the first time , that this problem happens. Last time I just insist more than 50 times to connect Mi Home with Google Home... It took a very long time to works. (Sorry for bad english. Not my native language).
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Bruce Williamson
(@BAWilliamson55) reported
@googlenest @alexa99 I have a routine the turns off lights. I tell one of the minis "Good Night" and it complies but tells me "One or more devices are unavailable". But it has no memory of what it told me so I can't tell which device(s) are offline. But none are in the home app.
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champvanderford
(@champvanderford) reported
@googlenesthelp How update my CC info? Got an email stating my subscription expired but got no email beforehand! Been on nest for over 40 minutes and can’t update my info or subscribe to Nest Aware!! Went online and multiple having this issue with cams from 2017. Please help!!
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Ben Beckford
(@bbeckford) reported
Forget the Pixel 6 reviews - @madebygoogle / @googlenest / The @Google Store has the worst customer support I have ever had to deal with, hours of calls and chat support and still nothing is resolved. Close to giving up.
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The Devil's Confession
(@TheDevilsConfes) reported
@googlenesthelp No and no. I shouldn't need to help you get it right. Your device is one step from a garbage can.
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J.R. Ramos
(@jrvmosjr) reported
@googlenesthelp is there an ongoing issue with delayed notifications? This weekend I am getting 5-10 delayed notifications. @charlievanilla
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Made By Google
(@madebygoogle) reported
@MiKeMcDnet @egoebelbecker @googlenest Hi Mike, we're sorry for the late reply — we'd love to help. For starters, what type of doorbell do you have? Also, what troubleshooting steps have you tried?
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Manu Mejías
(@ManuuMejias) reported
@Xiaomi Hey! I'm having trouble linking My home to @googlenest. The bulbs are not connected by the Google application. I tried to reconnect and it is impossible. It must be a massive failure. Help!
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Brolin Rosquist
(@RosquistBrolin) reported
@googlenesthelp My nest thermostat is having an issue with connecting to the internet. It states that it cannot find the network. Also, the display takes a while to show up at times.
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Olu
(@olumeday) reported
@googlenesthelp Other Chromecast connect issues, this one with Google TV is the problem child. From trawling the web, this issue comes up frequently with the latter.
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Kayla A.
(@Kayla_Aungst) reported
@googlenesthelp @VuduSupport Thank you, im hoping @VuduSupport sees this as there are multiple other people having the same problem
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Katie
(@kandpnick) reported
from
Orange Park, Florida
Anyone having issues with @googlenest? Yesterday my devices stopping working unless I manually manipulated the DNS server. No bueno for my work PC where I can’t change things. Also, my mesh test fails suddenly. Why the sudden change? @googlenesthelp any ideas?
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Tico
(@TicoRaaijman) reported
@googlenesthelp It’s like 5m away. There’s lots of kitchen stuff nearby, but that has never been an issue.
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Brian Pomerleau
(@bpomerleau82) reported
@googlenesthelp Thanks! New Nest Thermostat. No changes to the network. It’s having other issues as well. I thought maybe a software update would fix it but it won’t connect. Have tried all the recommended steps on Google support website.
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Emma Walls
(@EmmaAllanWalls) reported
@googlenesthelp I’m in the UK. I only started having this problem last week, up until then I could stream Radio X or Heart no problem. I can listen to BBC stations but no Global ones. I say ‘Hey Google play Radio X’ and Google replies ‘streaming radio x on global player’ but then doesn’t. 😕
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danielle
(@danilynntheging) reported
@googlenesthelp Stays clip not available Is there not an option to down load 24 hours worth of clips? You have to do an hour at a time for everything?
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Brit 🐇
(@actuallybritney) reported
Anyone else's nest doorbell go offline when someone rings it? @googlenest
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Chad, but not “A Chad”
(@PlantBasedChad) reported
Ok @googlenesthelp please tell me why my nest continues to randomly turn from heat to cool in the middle of the night in the winter. I even turned the smart sensor off so it wouldn’t try and learn from my adjustments and that didn’t help
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Brolin Rosquist
(@RosquistBrolin) reported
@googlenesthelp I am in the US. I have the nest thermostat e. I have reset the thermostat, reset my router and the problem persists
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Anna C
(@AnnaRCocco) reported
@googlenesthelp my doorbell just went offline for no reason - nothing has changed and internet is still in the home with my outdoor camera working.
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BL
(@bl74149) reported
Anyone at @googlenest able to help?
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André
(@andre_andraos) reported
@googlenesthelp Yes, I’m getting a W5 error code.