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Google Nest status: device issues and outage reports

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Full Outage Map

Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

Problems in the last 24 hours

The graph below depicts the number of Google Nest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Google Nest. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Google Nest users through our website.

  • 41% Sign in (41%)
  • 22% Device Failure (22%)
  • 19% Website Down (19%)
  • 9% App Crashing (9%)
  • 6% Errors (6%)
  • 3% Online Features (3%)

Live Outage Map

The most recent Google Nest outage reports came from the following cities:

CityProblem TypeReport Time
Dallas Device Failure 5 days ago
Montataire Device Failure 8 days ago
Kitchener Device Failure 10 days ago
Brentwood Website Down 15 days ago
Wesley Chapel Device Failure 1 month ago
Sandusky Device Failure 1 month ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • ____heyjoy____
    Joy (@____heyjoy____) reported

    Every since I paired my Google home device with Gemini, my system has been lagging, slow and giving frustrating responses. What’s up with this?! I’m getting pissed #googlehome #googlenest #Gemini

  • TheCesarcade
    TheCesarcade (@TheCesarcade) reported

    Google’s Nest cameras has to be one of the worst security systems I’ve ever wasted money on. If you’re looking for decent cameras that’ll actually keep a record of footage for you without having to pay a subscription fee then search elsewhere. @googlenest

  • TheKramalan
    John (@TheKramalan) reported

    @sundarpichai @Google @googlenest Please read ALL the apple App Store most recent reviews over the last year regarding the garbage dumpster fire the app is with Google nest cameras. Crashes. Lagging. Spinning wheels. Freezes. I have 9 cameras all unusable. Not just me. 1 stars!

  • micardsnmore
    Madad Incorporated Cards and More (@micardsnmore) reported

    Don't use @Weather_Makers in Northbrook if you are brown. The lady I asked if they had a backup battery option because our association harasses us by cutting the power. They don't know that @googlenest makes a power connector that connects to the furnace. No laws broken Karen.

  • BeachCafeNYC
    Beach Cafe (@BeachCafeNYC) reported

    @googlenest Please do not buy these Google Nest Cameras. They do not offer live over the phone technical support. If cameras fail you’re out of luck. Terrible Service

  • Gujadhur
    All the Gear No Idea (@Gujadhur) reported

    @madebygoogle I've made a support request for my nest thermostat 5 days ago and not heard back, you're not replying on Facebook at all! I dont have heating or hot water. This is so bad I have a young family and it is winter! #googlenest #CustomerServiceFail

  • rsnijders
    Raymond Snijders (@rsnijders) reported

    @googlenesthelp Resetting the Nest Mini (unplugging/plug back in) does fix the problem temporarely but somehow the Nest Mini or the Tunein app fetches new and wrong geodata location info and it refuses a new radio session for Dutch stations like Radio 10 and Radio Veronica. Will DM tomorrow.

  • aroncroft
    Aron Croft - Hidden ADHD (@aroncroft) reported

    @GoogleNest @MadeByGoogle I 'upgraded' my Home devices to Gemini and lost Continued Conversation. The help docs say I can't revert!? This is a major accessibility regression! Continued Conversation must be expedited for Gemini immediately. #GoogleHome #Gemini

  • 0xDustinP
    Dustin 👌🏻 (@0xDustinP) reported

    @zerohedge @googlenest @Google Well this sure looks bad.

  • Prabhnoor0007
    Prabhnoor Singh (@Prabhnoor0007) reported

    @googlenesthelp @suzfly Hi. I need help with my nest thermostat

  • JOHNNYJET3
    JOHNNYJET🇺🇸 (@JOHNNYJET3) reported

    @brian1222333 @Google @googlenest I second this. It's like they have the interns coding. Very annoyed at how crap and slow the move from nest has been.

  • EP1tch91469
    DobieGillis (@EP1tch91469) reported

    @p_e_a_c_e5566 @MAGABarbie317 @googlenest So what you're saying is that it shows Karen hitting Officer Okeefe yet the MSP/NDAO didn't request it? Wouldn't that prove their entire case? Explain it like we're all 5 year olds as to why they wouldn't want the smoking gun or better yet the broken taillight?

  • lheal
    Area Man (@lheal) reported

    @CdreMattDecker @googlenest Yeah, except we have fish that don't like to have the air temperature fall below 68. And I'm home, walking past the firking thermostat every few minutes to warm up my coffee. It's a great product technically, but their company zealotry is offensively, aggressively bad.

  • vducote
    Vince Ducote (@vducote) reported

    I’m fully in the ecosystem, but @Google is making it harder to stay. We shouldn't have to pay more for a "smarter" home that actually does less. Bring back Continued Conversation and fix speaker group playback! #GoogleNest #TechFail

  • LivinLife0106
    Rebecca (@LivinLife0106) reported

    @googlenest Why can I not access my nest? It says no power. It just had power. The power is working at my house just fine. I'm getting an E73 error.

  • tensmoonwalk
    ✂️🧵🪡😵‍💫 (@tensmoonwalk) reported

    No home owners are going to see this but I am still going to scream into the void: do not replace your working but ugly 1980s or 90s thermostats for a @googlenest thermostat. They are garbage.

  • brycdavis
    Bryan Davis (@brycdavis) reported

    @Google @googlenest Nest devices are trash lately....Please fix

  • TheKramalan
    John (@TheKramalan) reported

    @sundarpichai @Google @googlenest Please read ALL the apple App Store most recent reviews over the last year regarding the garbage dumpster fire the app is with Google nest cameras. Crashes. Lagging. Spinning wheels. Freezes. I have 9 cameras all unusable. Not just me. 1 stars!

  • YikesThisWorld
    Denise (@YikesThisWorld) reported

    @GoogleNest @rishi_chandra @rosterloh Loyal customer w/4 Nest thermostats. Google repeatedly denied a Nest upgrade promo for 1 of the units since it was offline during a reno. If this is how they treat loyal users, I’m done. All 4 will be replaced with competitors. #GoogleNest

  • NotasLame24
    Jason Lamer (@NotasLame24) reported

    @googlenesthelp any idea why my nest doorbell keeps restarting? Currently plugged into my wall. Went offline 2 weeks ago and never came back online. thanks! #help #googlenest

  • julian_pompeo
    Julian Pompeo (@julian_pompeo) reported

    @googlenest if you are going to replace a product at-least do it with something worth of buying. The first alert SC5 is a terrible replacement for the nest protect.

  • awesomedud69
    Tim Douglas (@awesomedud69) reported

    @googlenest Hi I have a 3rd generation thermostat that went out of warranty last year. Wifi no longer works on it and apparently it's a known issue. Everything else still works. Called tech support and they tried everything. I assume I'm out of luck on a 3 year old thermostat?

  • joseyawar87
    Jose (@joseyawar87) reported

    @googlenesthelp My Google Nest 3rd generation won’t connect to my Wi-Fi or sync to my phone. I reset the settings, restarted it, and even changed my router password, but I’m still having the same issue. It powers on but does not connect to the internet.

  • nethraxis
    Nethraxis (@nethraxis) reported

    purchased @Google @googlenest cameras and wanted to self host them but google throttles the feed and locks everything behind a ridiculously over priced paywall for the worst service you could imagine. crazy how a trillion dollar company who dominates the internet and ad space has to also scam with their products and lock them behind paywalls. I guess the shreholders are pretty happy and the CEO gets to fill his bank account with sub revenue.

  • WaltIsHereNow
    Walt (@WaltIsHereNow) reported

    @RepMikeCollins @epaleezeldin Good. Please enact Right to Repair legislation - people need to be allowed to fix what they purchased. Electronics depending on online services need to be open-sourced if that online service goes away. @googlenest is currently rendering tens of thousands of WORKING thermostats useless because they are discontinuing service.

  • Da_Big_Dogg
    Jason Silver (@Da_Big_Dogg) reported

    @googlenest just wanted to say Thank you for basically making my v1 Nest garbage, you pissed me off enough to look at other products and now I’m going away from Nest! Nicely done!!! Idiots!

  • nonlinear_james
    Non-Linear (@nonlinear_james) reported

    Hey @googlenest my smoke alarms are less than 2 years old and you marketed them as 10 year alarms. **** YOU EITH YOUR EXPIRING SOON BULLSHIT. I smell class action incoming.

  • WOsloop_ORD
    Bill Dixon (@WOsloop_ORD) reported

    @AppleSupport @googlenest I updated to iOS 26.1, and now my nest thermostat changes from Home to Away automatically without leaving home. Are others having this issue with Nest Thermostat App?

  • Scselig1
    Sam (@Scselig1) reported

    @googlenest down???

  • TheKramalan
    John (@TheKramalan) reported

    @sundarpichai @Google @googlenest Please read ALL the apple App Store most recent reviews over the last year regarding the garbage dumpster fire the app is with Google nest cameras. Crashes. Lagging. Spinning wheels. Freezes. I have 9 cameras all unusable. Not just me. 1 stars!