Is Google Nest down?
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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Google Nest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Google Nest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Google Nest users through our website.
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Sign in (50%)
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Online Features (18%)
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App Crashing (9%)
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Website Down (9%)
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Device Failure (9%)
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Errors (5%)
Live Outage Map
The most recent Google Nest outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Kirkland |
Errors | |
| Peoria |
Online Features | |
| Anchorage |
Sign in | |
| Seattle |
Sign in | |
| Havertown |
Online Features | |
 Bhubaneshwar |
Online Features |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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Jenny 🦇💫
(@JennyLeighSteel) reported
@isrobgel @kissoff_matt @googlenest Not working for me either!!
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Karl Billington
(@qualeboy) reported
@googlenest Nest charge a premium price for the service, but you do not receive a premium service, far from it, I hope I can help others make an informed decision in the future
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Gemma Dawson
(@Elfdaws) reported
@googlenesthelp 3 weeks no wifi connection to any devices. Costing a fortune in data to be able to work, and so fed up! Impossible to get through to support. Help!
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Alex T.
(@alexanderthansf) reported
@googlenest help plz, I don’t know why I’m getting an “error occurred during mesh test” message when I test my mesh connection. have 1 nest + 1 point.
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Sid
(@sidksuri) reported
@googlenest the mini doesn't have an audio out (the echo dot does). Bluetooth streaming to external speakers on the mini sucks (both old and new). Terrible jitter and skipping. Aaand you killed chromecast audio. It's almost as if you want me to leave your eco system.
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Ashley Grimes
(@ADGrimes) reported
@googlenest my Google home mini is not playing sleep sounds. Is there an outage? I have tried rebooting it and tried changing my good night routine but hasn't helped
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Alan Jones
(@Anjones513) reported
@rldelysium @googlenest I’m having the same issue. Rebooted everything and still wouldn’t work. Lights up like it’s going to work then stops responding.
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sahar
(@sahar_xox) reported
@googlenesthelp My nest mini isn’t playing any ambient sounds - I sleep with rain sounds on every night but today it doesn’t seem to want to play any ambient sounds - I have tried everything i could think of but it is still not working
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nickstoy
(@nickstoy) reported
@googlenesthelp I bought 5 Nest Hub displays for Xmas. For some reason, only 2 of them have a French display. I’ve setup the bilingual audio assistant, and that works. I really need the visual to be in French. Help??
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Willis Bretz
(@willisbretz) reported
@Kurtiejax @googlenest How did you fix it? I’m having the same issue.
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The Childish Fambino 🕴🏼
(@fabio_fdz) reported
@digWHICH @googlenest The problem was never fixed. I used air play from my iPhone. NBC Sports App on the new google chromecast does not work.
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Chad
(@calemke0886) reported
@googlenesthelp having issues with my nest connecting to wifi/locating wifi. It was connected for about 5 months then lost connection 2 months ago and hasn’t been able to locate it since. I’ve reset the network and all the settings. Tried to enter the network... help please.
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Jamie black
(@runderridim) reported
@googlenest @youtubemusic I am Dm'ing you guys for help but no one bothers getting back what's going on @Google
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ElPiTtoTtE 4.0
(@lapingajarocha) reported
@googlenest I did reboot the device... I set it up again.. and didn’t work.. I also tried in my other 5 devices and they womt work... so I thought it was down or something
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Jennifer McClain
(@Jcocookie) reported
@googlenesthelp my nest learning thermostat lost connection from WiFi yesterday and hasn’t connected since. No networks are found by it but all other devices in home are connected to WiFi. Tried all of the steps in the help forum, nothing works.
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Basia Szumska-Hare
(@basiacx) reported
@googlenesthelp my Nest thermostat is not working can you pls DM me how i can get help thanks
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LB
(@isrobgel) reported
@kissoff_matt @googlenest Not working for me too in the USA. Tried it on my home mini. Please help! I have a 4 month old that's struggling to nap without this
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mark cuts the ham
(@jmark61) reported
@googlenesthelp lost my WiFi. Have tried all trouble shooting fixes. Still no luck. Help.
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Мимикрия
(@_mimikria_) reported
from
Sydney, State of New South Wales
@googlenest I actually going to use it with projector later, it have speakers. So not a big problem, I just didn't expect it :)
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John Kelly
(@JohnAKelly) reported
@googlenest Yeah got it. The Hue is app unusable so that’s an issue for me
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Keri Takahashi
(@KeriHighBridge) reported
@googlenest Note not asking for help on getting my YT account back up. no idea and no explanation why it was cut, appeal provided nothing. i just dont have to waste time commenting on YT now, thats good. but again, just want to watch on the app.
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Nick Turner
(@CNickTurner) reported
@googlenest @youtubemusic We’ve opened cases to get the WiFi/W5 error resolved and get a new thermostat twice now, and your team has shut both of them down after saying a new one will be shipped. It’s been 2 months. Are you waiting us out hoping we will just buy a new one? Please figure this out.
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Guillem Roca
(@6uillemRoca) reported
@googlenest Thanks! Report submitted. Hope the issue gets resolved soon.
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Josh Greenaway
(@jgreenaway01) reported
@googlenesthelp Hi there - I’m experiencing a timing issue with thermostat/boiler which has nothing to do with scheduling. Turned the ‘learning’ toggle to off to no avail. Any advice please? Thank you
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Ben Roodman
(@BRoodman) reported
@googlenest I was prompted to update to the Christmas doorbell theme and an hour later my Nest Hello was offline and bricked. Flashes green. Won't factory reset.
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Jennifer McClain
(@Jcocookie) reported
@googlenesthelp It is also giving erratic temperature readings this afternoon. Earlier today it said it was 75 in here while other temperature reading in our house said 67. Now it says temp is 65 and heating to 68. This issue appears to have started today
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David Hay
(@dhay55) reported
@googlenesthelp I’m having the same issue. One of my thermostats is acting up. Will not recognize my WiFi and Keeps trying to tell me my wiring has changed (it has not). It’s becoming a real problem with winter coming.
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George Dawli
(@georgepdawli) reported
@googlenest @lapingajarocha It's affecting all google homes. Not working on a gen 2 and a nest mini over here
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Marshall Brennan
(@Organometallica) reported
from
Naperville, Illinois
@googlenest FYI ambient sounds appear to not be working — any help?
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Robin Parker
(@robinfparker) reported
@googlenesthelp ambient sounds such as white noise not playing across all google home devices - when is a fix due as our baby sleeps a lot better with these!