Is Google Nest down?
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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Google Nest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Google Nest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Google Nest users through our website.
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Sign in (50%)
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Online Features (18%)
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App Crashing (9%)
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Website Down (9%)
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Device Failure (9%)
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Errors (5%)
Live Outage Map
The most recent Google Nest outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Kirkland |
Errors | |
| Peoria |
Online Features | |
| Anchorage |
Sign in | |
| Seattle |
Sign in | |
| Havertown |
Online Features | |
 Bhubaneshwar |
Online Features |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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🇺🇲 James Finstrom (the James)
(@geek3point0) reported
from
San Tan Valley, Arizona
I guess I just need to toss this @googlenest thermostat in the trash. It won't control the heat and hundreds of online post with the same issues and same useless advice
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Clark Griswold
(@BVPeezy) reported
@googlenest @NoraEvents Having the same issue here, no visitor announcements when it’s turned on.
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Sky Writer
(@SkyWriterAz) reported
@googlenest Only issue is what device to get next 🙈
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Kristen Borruso
(@hdwegirl) reported
@googlenesthelp Is there an outage for Google Nest doorbells, mine has been offline since 1130 am this morning
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Perrin
(@perrinrobinson) reported
@googlenest Thanks-casting from iPhone XR to 1st gen Chromecast. Although deleting/reinstalling the @dailyburn app appears to have fixed the problem! At least, so far.
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Vex Mage
(@dosmage) reported
from
Vandenberg Village, California
@googlenest This is a sudden change in Google Home's cloud logic. It started yesterday. Before yesterday she never reported Chromecasts as offline when they don't have power.
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iambobmae == ⚡🚗 + ⭐📡 + 🧢
(@iambobmae) reported
from
Stockton, California
@googlenesthelp I'm having issue with my nest thermostat. it's not able to connect to my wifi. i follow a couple trouble shoot steps and it still not connect to my router. I've reset my router and the nest. please advise
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Erick Morris
(@E2da2ndpower) reported
@googlenesthelp Hello Im having problems with my wifi on my nest thermostat e. I have tried all of the trouble suggestion and still nothing. My second Nest thermostat E works fine so I know its not the network. please help.
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Pete Lindgren
(@halfkxsquared) reported
@googlenest thanks for replying. I've removed and replaced power, I've tried adding as a new device in Home app (it doesn't get found at all), I've tried all manner of ways of holding the button down but the orange-white-orange resumes as soon as I release so doesn't appear to factory reset.
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iamfreshy2010
(@iamfreshy2010) reported
@richproduce89 @googlenest I am having the same issue
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alison kitten
(@kittali) reported
@googlenesthelp @kdrlwilliams This still appears to be an issue. What timeframe to resolve please
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Alan Douglas
(@tidyboiler) reported
from
Grimsby, England
@googlenest Answer is “it’s not available or not possible right now”! No problem with @MagicRadio though
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Pete Lindgren
(@halfkxsquared) reported
@googlenest Sorry - I can see I was ambiguous above. I got a power supply from a chromecast audio that I knew to be working. I tried it in the chromecast that is not working, and it had no impact. Still orange-white-orange.
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katie ✨
(@basicfolklore) reported
my @googlenest thermostat randomly broke, so that's the 4th appliance that's broken in the last 8 months (dishwasher, microwave, my entire AC unit, now the thermostat). Smart homes/appliances are a scam tbh.
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Dustin Dominiak
(@Dustin_Dominiak) reported
@googlenest Also @googlenest it's funny you mention wifi, as this thermostat can't find my wifi network. It says it can't find any wifi network, which is weird because the other 30 devices I have find/connect without any issue
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Vex Mage
(@dosmage) reported
from
Vandenberg Village, California
@googlenest You may be misunderstanding my problem. Google Home is the issue, the Chromecasts work fine. Suddenly Google Home is trying to power on my Chromecasts when I ask it to turn a room on. This is an impossible task and She should understand that. She cannot turn a Chromecast on.
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Adam
(@whatupgangstas) reported
@googlenesthelp It says I’m online on the settings tab but when I’m back on the Home Screen it says internet disconnected - no error codes
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Pete Lindgren
(@halfkxsquared) reported
@googlenest The only glimmer of any response is that the pace of flashing changes when I'm actually holding the button down. Usually, the rhythm is O (2sec), W (1sec), O(2sec). When I hold the button it is W (3sec), O (2sec), W(3sec). But as soon as I release, it resumes original rhythm.
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Maureen D
(@MaureenDorsen) reported
@googlenesthelp what is up with the e183 error on the Google nest thermostat?
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Dustin Dominiak
(@Dustin_Dominiak) reported
WOW now @googlenest customer service is hanging up on my wife after close to an hour on the phone. Really? This is how you run a company, selling products that don't work and then mistreating customers that are looking for resolution #terrible
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Adam
(@whatupgangstas) reported
@googlenesthelp - nest gen 3 won’t connect to my Wi-fi for weather etc - been working fine for a year... no change to networking ,is this an issue your end ?
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Hard2knock
(@HARD2KN0CK) reported
@Brooklynwatch @googlenesthelp Yeap not working on my end as well...
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Canteen-o Heat
(@chinosupersized) reported
@googlenest I am trying to connect my speaker to another Wi-Fi network but I keep getting a connection problem. How do I solve this?
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Vex Mage
(@dosmage) reported
from
Vandenberg Village, California
@googlenest Hi, they're 1st gen sticks. One of the TVs is a 2020 with built-in Chromecast. Another one is a 2015 built-in Chromecast. Google Home audibly reports them being offline when I ask to turn on a specific room, for example 'livingroom on' results in 6 lights turning on and 2 offline
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Dustin Dominiak
(@Dustin_Dominiak) reported
@googlenest so @googlenest your product is terrible. Just charged for 3 hours put back on wall and says it needs to be charged. Its winter, my house is freezing, why can't your product work?
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Anthony
(@Science_Anthony) reported
@googlenesthelp Please help! It's January in New York and my Nest Thermostat will not talk to wifi. 🥶 I have another one downstairs and it seems a dozen hotspots. I think we're sleeping downstairs tonight. I've tried everything!
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David Fleck
(@fleckd) reported
@googlenest I have two Google WiFi mesh routers covering my house. The devices are directly between them. The issue is even after set up, I could control one bulb and not the other and then that would change. That's not a reliable enough experience.
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I am a real human in Brooklyn
(@Brooklynwatch) reported
@googlenesthelp Any problems in NYC? App not working.
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Derek Adams
(@delzhand) reported
@googlenest Well, they work most of the time, so I haven't had a chance to try the sync command yet. Sometimes if I have to unplug a device and move it I'll run into the issue but I haven't needed to do that recently.
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Bart Roozendaal
(@BartRoozendaal) reported
The first time I asked Twitter for help with my Nest thermostat E not setting up, @googlenest responded within 30 seconds. It was *almost* like they cared I now have *two* €200 bricks. They are silent since I told them I am in the Netherlands 🙄 #whatgives