Google Nest status: device issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Problems in the last 24 hours
The graph below depicts the number of Google Nest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Google Nest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Google Nest users through our website.
- Device Failure (41%)
- Sign in (29%)
- App Crashing (12%)
- Errors (12%)
- Website Down (6%)
Live Outage Map
The most recent Google Nest outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Merritt Island
|
Sign in | 4 days ago |
 Marseille
|
Sign in | 5 days ago |
|
Dallas
|
Device Failure | 11 days ago |
|
Montataire
|
Device Failure | 14 days ago |
 Kitchener
|
Device Failure | 15 days ago |
 Brentwood
|
Website Down | 20 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
-
John (@TheKramalan) reported@sundarpichai @Google @googlenest Please read ALL the apple App Store most recent reviews over the last year regarding the garbage dumpster fire the app is with Google nest cameras. Crashes. Lagging. Spinning wheels. Freezes. I have 9 cameras all unusable. Not just me. 1 stars!
-
Cassandra "Cassy" Coelho R.🪬 (@IDontCareBear1) reportedHey @googlenest, my point keeps going offline randomly. The main router stays fine, but the point drops. Rebooting it every time is getting old. Any idea what’s happening?
-
Julian Pompeo (@julian_pompeo) reported@googlenest if you are going to replace a product at-least do it with something worth of buying. The first alert SC5 is a terrible replacement for the nest protect.
-
Judith Baumel (@JudithBaumel) reported@VerizonSupport After a tech did something to my router ("cleaned things up") all my @googlenesthelp products can't connect to home internet. I've called, gotten no help but why have you closed my case?
-
MANOJ MADHAVAN (@MANOJMMK) reported@googlenesthelp I am struggling with nest support for my 3rd gen thermostat giving e74 error. Tried everything suggested...they are just saying get an HVAC tech...but the old thermostat works just fine....this is second unit I that hasn't lasted over 2-3 years. What is exp life ?
-
Robert Chambers (@robbierooms) reported@googlenesthelp @JuliaYetter I’m having a similar issue, please help?
-
lepxii stands for: Λ{ε * π} = ξ × ι (@lepxii) reported@zerohedge @googlenest @Google Well, it could've been all of these login attempts and 2FA requests.
-
Wayne (@whiskey__wayne) reported@zerohedge @googlenest @Google Dude, you have 2.5 million followers and you posted about this **** publicly, notifying everyone of your activity. Doing everything for clout.
-
JC (@Janncolon) reported@googlenest your support service is terrible!
-
JMB 📚🖍🍓 (@Jelly4lover) reported@googlenest Can you please help as the previous tenant has the pin for the thermostat to my heating I don’t so I cannot control the temperature or time of heating ? I have children in the house
-
Vishal Yesudas (@VishalYesudas) reported@googlenest I get you are stopping support for Gen 1 nest thermostats. I understand if you stopped updates and features. But wtf, you just pull all smart functions and no longer connects to app. You made it dumber instead of just stopping the progress. It’s messed up.
-
Wendy Bunt (@wendy_bunt) reported@BanHammerJags @MAGABarbie317 @googlenest O.M.G, you don't know how to google either? Persistent Login: The app remains active in the background, allowing you to receive notifications and live view camera feeds without re-entering credentials. Either Karen or her dad deleted it.
-
brn (@Von_der_Land) reported**** you @googlenest Your hardware continues to be a piece of something less than **** that it makes **** valuable.
-
TWNPKS • Open For Commissions (@DeadlyDraws) reported@googlenest @googlenesthelp why are your nest devices suddenly garbage? Owned a nest mini for years and recently it has multiple times a day just lost connection to all other smart devices on the account. App shows them as “offline” but they are online and functional. Fix this
-
Jason Silver (@Da_Big_Dogg) reported@googlenest just wanted to say Thank you for basically making my v1 Nest garbage, you pissed me off enough to look at other products and now I’m going away from Nest! Nicely done!!! Idiots!
-
brn (@Von_der_Land) reported**** you @googlenest you ******* piece of ****.
-
Jason Silver (@Da_Big_Dogg) reported@googlenest just wanted to say Thank you for basically making my v1 Nest garbage, you pissed me off enough to look at other products and now I’m going away from Nest! Nicely done!!! Idiots!
-
Warwick Kirk (@Warwick_GB) reported@googlenest is there an intermittent service issue atm please?
-
Ryan Hammer (@RyHammy) reported@googlenesthelp Hello, I am currently trying to enter a Google support chat (hours 12a-1159p) but the button is greyed out & says chat not available. Just looking for help on a nest wifi point that will no longer connect, thank you! -Ryan
-
SpeakForYourselfPodcast (@S4YPodcast) reportedTerrible experiences with @honeywell. It’s not even better than nothing, it’s just objectively terrible. Will be replacing with @googlenest at home, ranch, and all three office locations.
-
John (@TheKramalan) reported@sundarpichai @Google @googlenest Please read ALL the apple App Store most recent reviews over the last year regarding the garbage dumpster fire the app is with Google nest cameras. Crashes. Lagging. Spinning wheels. Freezes. I have 9 cameras all unusable. Not just me. 1 stars!
-
John (@TheKramalan) reported@sundarpichai @Google @googlenest Please read ALL the apple App Store most recent reviews over the last year regarding the garbage dumpster fire the app is with Google nest cameras. Crashes. Lagging. Spinning wheels. Freezes. I have 9 cameras all unusable. Not just me. 1 stars!
-
Bill Dixon (@WOsloop_ORD) reported@googlenest Do you still manufacture Smoke/CO2 monitors? I am having a problem with one and probably need to replace.
-
Shaggy Scurge (@ShaggyScurge) reported@googlenest why in ******** does my thermostat have a schedule that I ******* deleted yesterfuckingday?
-
Billy Rowe™ Ph.D (@rowebil) reported@GilBenelli @googlenesthelp I ran into this issue before and might be experiencing it now. We had to remove the thermostat from the account, do a complete reset, and re-add. Their support was not helpful - complete opposite really.
-
Danny S (@mikeybye22) reportedWorst ******* humans ever @google @googlenest -- Talk about a horrible Company invading a cool Product. **** YOU GOOGLE
-
𝐇𝐀𝐈𝐋𝐒 (@ahails) reportedWhat’s that go with Radio App not working on @googlenest this week! Anyone else having the same issue? #radioapp
-
The nasty riff, but slower. 🇵🇸 🇱🇧 (@nastyriff) reported@JeffDean Bro, I just want my @googlenest speaker to stop saying "Sorry, I don't understand". You broke it. Fix it. Get Gemini on that. And play the damn song I ask for, not a remix radio station.
-
Barron (@mobn28) reported@googlenesthelp I have having trouble connecting my Nest Thermostat to my wifi. Everything in the house finds WiFi. I tried rebooting everything and still nothing. I’m not sure what my next steps would be. Thank you for any help with this.
-
Nethraxis (@nethraxis) reportedpurchased @Google @googlenest cameras and wanted to self host them but google throttles the feed and locks everything behind a ridiculously over priced paywall for the worst service you could imagine. crazy how a trillion dollar company who dominates the internet and ad space has to also scam with their products and lock them behind paywalls. I guess the shreholders are pretty happy and the CEO gets to fill his bank account with sub revenue.