Is Google Nest down?
No problems detected
If you are having issues, please submit a report below.
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Google Nest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Google Nest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Google Nest users through our website.
-
Sign in (47%)
-
Online Features (16%)
-
Device Failure (12%)
-
App Crashing (9%)
-
Website Down (9%)
-
Errors (7%)
Live Outage Map
The most recent Google Nest outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Havertown |
Online Features | |
 Bhubaneshwar |
Online Features | |
 Whitchurch |
Website Down | |
| Rochester |
Device Failure | |
| Didcot |
Online Features | |
 Paris |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
-
#YouCanPlay
(@flyers_canada23) reported
@googlenesthelp Any word on the partial service outage affecting live video? Lost in an hour ago.
-
Mr k
(@a_shayes) reported
@madebygoogle all my @googlenest cameras are down? Is there a problem at your end?
-
Christoph Helmes
(@rgb360) reported
from
Wardenburg, Lower Saxony
@iamdavepope @googlenesthelp The same here, seems to be a bigger problem not yet known
-
ashah1969
(@ashah_ohio) reported
@googlenesthelp How do we get the google Doorbell back online . It has been down since 11:58 AM . ? have tried resetting network , the AP shows the doorbell connected but the nest app says it is offline
-
Mr k
(@a_shayes) reported
@googlenesthelp Nope, still not working here?
-
Nahian Says...
(@NahianK) reported
@googlenesthelp My nest hello doorbell has stopped working once again! 😩 ... It's been offline for 3 hours now!
-
King Riq
(@K1ng_Riq) reported
@googlenest my doorbell and cam IQ has been down for almost 4 hours !! When will be the fix?
-
jo-vahh-kneee
(@jojodevereaux) reported
Is @googlenest in an outage? I don't have camera feeds from my doorbell and google hub
-
Andrew
(@andrewbamazing) reported
@madebygoogle @drkrmdvlpmnt @googlenest Would be helpful if you could post a status update and ETA on fix.
-
James Blake
(@jameseblake) reported
@googlenesthelp my nest doorbell has been offline for 3hrs. Is there an outage?
-
Stef Walton
(@Stef_Walton) reported
@googlenest @googlenesthelp I see there connectivity issues. Just making you aware that sending me an email saying my cameras are offline is kinda bizarre given the issue is your end. Maybe something to address for future 👍
-
Oli Roberts
(@5thEstateMedia) reported
@googlenesthelp On Nest Hello I'm now getting this nc009 15.5 error... no firewall, was working fine. Before I decide to remove and re-add the camera I had no live video but did get the notifications. Nowi can't re add to my home...
-
Dells
(@Dellsinho) reported
@googlenesthelp hello, our doorbell has been playing up over the past two days, I can see this is a widespread issue, but our thermostat has also now gone offline. Just to make you aware this isn’t just affecting cameras.
-
Mike Kelly Jr. 🏠
(@MikeKellyJr) reported
from
Hickory, North Carolina
@googlenesthelp hey are you offline?
-
Anthony Jorge
(@twit_tawoo) reported
@googlenesthelp Camera down, blue circle, then nothing. Is there a resolution I need to do, or once back up your end it should be all good?
-
Oli Roberts
(@5thEstateMedia) reported
@googlenest @BaeckerX1 I'm now getting this nc009 15.5 error... no firewall, was working fine. Before I decide to remove and re-add the camera I had no live video but did get the notifications. Nowi can't re add to my home...
-
Paul
(@sprks1) reported
@googlenesthelp can you help, i think the indoor power supply for my nest iq outdoor camera has gone faulty, can’t find anywhere to purchase a new one
-
Metiendo Lainfoduro
(@TemetitoD) reported
@googlenesthelp @jameseblake Can’t even register or install new ringbell cameras . I deactivated and uninstalled thinking it was on my end before reading this. . . Giving me all NC errors even connecting to the thermostat etc. fix fix fix
-
Lee ♿️
(@mrleeleencfc) reported
@BillyNi15595240 @googlenesthelp Same, my Nest Hello has been flaky the last couple of hours and has now completely gone down. Been down for the last hour or so. My two other Nest cameras (indoor and outdoor) are fine...
-
YoMammaSaidWhat
(@UrMom_SaidWhat) reported
@googlenesthelp Around 1:00 EST, my Nest Doorbell went offline. I attempted to troubleshoot, with no resolve. After that failed, I tried to factory reset the device and am now receiving an NC009 code, preventing me from adding the doorbell back onto my Nest system. Someone HELP!!
-
Michele Greene
(@4beingmichele) reported
@googlenesthelp my Nest doorbell has been offline since 12 pm (ET). Is there an outage?
-
bibi
(@bibic888) reported
@googlenesthelp outdoor iq cameras not working for 2 hours. Tried all trouble shooting steps without avail. Factory reset not able to add camera back.
-
Lee ♿️
(@mrleeleencfc) reported
@SuperBillyN @googlenesthelp Yeah mine is pretty bad too tbh. I've just learnt to put up with the daily disconnects which is pretty sad in itself really. Just waiting for an alternative doorbell with the same or better features and i'll switch in a heartbeat.
-
Tabe
(@TheTabe) reported
@googlenesthelp Nest doorbell camera still not working here.
-
JU51LNS
(@JU51LNS) reported
Thanks @googlenest I’ve just wasted 2 hours problem solving camera connection issues to discover the problem is your end. Not very good when you rely on reliability for such an important device.
-
rantingconsumer
(@rantingconsume1) reported
@googlenesthelp my doorbell suddenly stopped working and now shows as offline. I reset the doorbell and my router, and it’s still offline. what gives?
-
sOsO
(@SMii_Leo) reported
@googlenest What is going on with Nest App? The Zoom function is not working on the app anymore.
-
Mort Spandex
(@ShartyWaffles) reported
@googlenest is there an outage right now? My doorbell cam is offline.
-
Earl Johnson
(@earljohnson) reported
@mrleeleencfc @BillyNi15595240 @googlenesthelp My doorbell went down 2 hours ago.. I've reset it and it will not connect to WiFi. Other cameras working
-
Anthony Jorge
(@twit_tawoo) reported
@googlenesthelp I see the cameras have been down for hours, do you have any insight to when service will be restored?