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Google Nest status: device issues and outage reports

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If you are having issues, please submit a report below.

Full Outage Map

Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

Problems in the last 24 hours

The graph below depicts the number of Google Nest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Google Nest. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Google Nest users through our website.

  • 45% Device Failure (45%)
  • 27% Errors (27%)
  • 14% Online Features (14%)
  • 14% App Crashing (14%)

Live Outage Map

The most recent Google Nest outage reports came from the following cities:

CityProblem TypeReport Time
Blain Device Failure 9 days ago
Paris Errors 9 days ago
Sale Device Failure 9 days ago
Veneux-les-Sablons Online Features 9 days ago
Paris Device Failure 9 days ago
Rennes Errors 10 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • BeachCafeNYC
    Beach Cafe (@BeachCafeNYC) reported

    @googlenest Please do not buy these Google Nest Cameras. They do not offer live over the phone technical support. If cameras fail you’re out of luck. Terrible Service

  • Jelly4lover
    JMB 📚🖍🍓 (@Jelly4lover) reported

    @madebygoogle @googlenest Can you please help as the previous tenant has the pin for the thermostat to my heating I don’t so I cannot control the temperature or time of heating ? I have children in the house

  • shorn2222
    ****** 🎿⛷️🥅🏒🟦 (@shorn2222) reported

    @googlenest what is going on? I can’t login

  • MAGABarbie317
    MAGA Barbie 🇺🇸👱🏼‍♀️ (@MAGABarbie317) reported

    @sheetnwinch @googlenest Dude. It’s a joke. I don’t actually think someone from Google nest is going to see my tweet and run down 4 year old footage. Go get some fresh air.

  • ____heyjoy____
    Joy (@____heyjoy____) reported

    Every since I paired my Google home device with Gemini, my system has been lagging, slow and giving frustrating responses. What’s up with this?! I’m getting pissed #googlehome #googlenest #Gemini

  • NHNTweets
    Nigel Hobden (@NHNTweets) reported

    @googlenesthelp Nest appears to be down can't login, isn't WiFi or cell, logged out/in but Nest doesn't connect, bizarrely, shockingly Home seems to be connected which is useless as Hot Water control isn't resolved working properly in Home which again is quite ridiculous.

  • Von_der_Land
    brn (@Von_der_Land) reported

    **** you @googlenest Your hardware continues to be a piece of something less than **** that it makes actual **** more valuable. I am going to keep Posting the same thing everyday and time this piece of **** breaks down for no reason.

  • Financials4me
    Financials 4 me (@Financials4me) reported

    @madebygoogle #GoogleNest down all morning. What is the official reason and estimated resolution?

  • mrkylefield
    Kyle Field (@mrkylefield) reported from Montalvo, California

    I can't wait until somebody replaces the garbage Google puts on its nest devices with @xai's @grok. It's frustrating having @googlenest hardware in the house when it's effectively useless for anything other than playing music and playing a slideshow of my photos.

  • Von_der_Land
    brn (@Von_der_Land) reported

    **** you @googlenest Your hardware continues to be a piece of something less than **** that it makes actual **** more valuable.

  • ShaggyScurge
    Shaggy Scurge (@ShaggyScurge) reported

    @googlenest why in ******** does my thermostat have a schedule that I ******* deleted yesterfuckingday?

  • OperationalGoon
    OperationalGoon (@OperationalGoon) reported

    @googlenest who's the idiot at Google that absolutely ruined the Nest with this Gemini crap? Absolutely horrible, it has completely ruined my Nests. I won't be buying any more Google products unless you roll this **** back. Everyone is complaining about this, everywhere.

  • WOsloop_ORD
    Bill Dixon (@WOsloop_ORD) reported

    @googlenest Do you still manufacture Smoke/CO2 monitors? I am having a problem with one and probably need to replace.

  • eyes_west
    An Observer (@eyes_west) reported

    @googlenest fix your app

  • janetj100
    Janet Vuksta James🇺🇸 (@janetj100) reported

    @googlenesthelp my cameras show live in the Google home app but upon selecting them, they just spin and black! I’ve rebooted router, phone, reinstalled app! Any help would be appreciated!

  • globalfcts
    Global Fcts (@globalfcts) reported

    @googlenesthelp UPDATE YOUR STATUS PAGE YOU USELESS PIECES OF ****

  • guptab02
    abhishek gupta (@guptab02) reported

    @googlenest it is really sad to see.. Google doesn't provide any support for damaged nest devices after warranty period.. And there are no stores as well who can look and fix it..

  • julian_pompeo
    Julian Pompeo (@julian_pompeo) reported

    @googlenest if you are going to replace a product at-least do it with something worth of buying. The first alert SC5 is a terrible replacement for the nest protect.

  • rentmygeek
    Jerry Harvard (@rentmygeek) reported

    @googlenesthelp @YORKIE007 Wrong status page.. still down.

  • RyHammy
    Ryan Hammer (@RyHammy) reported

    @googlenesthelp Hello, I am currently trying to enter a Google support chat (hours 12a-1159p) but the button is greyed out & says chat not available. Just looking for help on a nest wifi point that will no longer connect, thank you! -Ryan

  • jordank925
    Jordan (@jordank925) reported

    @googlenest Why is your **** down? Reddit confirms this is all over North America.

  • MirBHw
    Miriam Hale (@MirBHw) reported

    @googlenest app is not working since 2am

  • robbierooms
    Robert Chambers (@robbierooms) reported

    @googlenesthelp @JuliaYetter I’m having a similar issue, please help?

  • GeorgeStep18720
    Stephanie George (@GeorgeStep18720) reported

    @looplunchrun @googlenesthelp I got help from Sylas_techz1 when this happened.

  • sircoynie
    Sircoynie 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@sircoynie) reported

    @googlenesthelp my thermostat is connected to the internet but is showing as offline in the app?

  • andytami
    andytami (@andytami) reported

    @googlenest when will you fix your terrible video playback system. I wish I never migrated from nest. No rewind from a live video? Seems archaic.

  • NotasLame24
    Jason Lamer (@NotasLame24) reported

    @googlenesthelp any idea why my nest doorbell keeps restarting? Currently plugged into my wall. Went offline 2 weeks ago and never came back online. thanks! #help #googlenest

  • lee_wayan
    Wayan Lee (@lee_wayan) reported

    @googlenesthelp @looplunchrun This is wrong… not working for me too

  • kecho1337
    Peter Kechukyan (@kecho1337) reported

    How do I tell my nest I dont care if its peak time? No matter what I do it goes up 1 degree for peak time if it wants to. If I cant change it: that's a terrible design. @googlenesthelp

  • perez_zach59761
    Zachary Perez (@perez_zach59761) reported

    @looplunchrun @googlenesthelp Had this issue; TysonNerd1 on X sorted it.