Is Google Nest down?
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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Google Nest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Google Nest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Google Nest users through our website.
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Sign in (40%)
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Website Down (23%)
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Online Features (15%)
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App Crashing (8%)
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Errors (8%)
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Device Failure (8%)
Live Outage Map
The most recent Google Nest outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Rödermark |
Errors | |
 Katy |
Device Failure | |
| Ashburn |
Sign in | |
 Lisbon |
Device Failure | |
| Jacksonville |
Sign in | |
| San Antonio |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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Carmelo Cianciotta
(@carmelo9313) reported
Looking to upgrade my wifi I tried the @googlenest wifi 6 when it came out but it was awful and slow. Anyone recommend a wifi modem? #WiFi #modem
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ALΞX ARΞNAS
(@ArenasVFX) reported
Tell me how I got a new @googlenest cam Gen 2 from @Google but it can't be added to the #NEST app ... it's called a NEST CAM lol ... who's running things over there? wtf .. What do you guys use for home cameras cuz #Google consumer experience sucks, looking to change now.
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Euansouthern2112
(@Euansouthern211) reported
@googlenesthelp my Google home is not working in struggling to spell a word but it doesn't work also it keeps on not saying the full discretion of the things I say
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the cat's pyjamas 😼
(@Oi_Penelope) reported
@googlenesthelp Yes the Pixel buds connect to my other devices but won't connect to my Pixel 5 anymore and I'm having some trouble re-pairing.
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Steve
(@Darthlocke) reported
@googlenest existing WiFi point has started flashing orange. Nothing has been moved. Other points work fine. Powered off for 5 mins and same issue. Help
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Patrick the gravey
(@PatrickTheGray) reported
Cannot recommend @googlenest. My subscription is about to renew and I'll cancel it. Google home has fewer features, no web app, can't display all cameras at all times, doesn't even work with Nest itself. On top of that, the 2022 models have a known issue of dropping videos.
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5X NL EAST CHAMPS
(@SSFALT1995) reported
@googlenesthelp 3rd Gen Learning thermostat & no. My AC is just thudding repeatedly when I put the AC to cooling. It lacks a common wire so I’m assuming that’s the issue
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Iris Garcia
(@igarciapadron) reported
@googlenesthelp I’m having issues connecting to my Wi-Fi in forever. I need to control my ac remotely as I have a disabled parent at home who cannot walk to ac unit. Can you help? I’ve tried online support many many times & nothing. What can you do for me?
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Connor Marshall
(@Marshallc6) reported
@googlenesthelp Vont in the US. It may be an issue on their end @Vontfans
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zurc.eth
(@zurcnet) reported
@googlenesthelp Already opened ticket in your system and zero response. If its not the wifi not working, it’s the inability to recharge on the dock. It’s tiresome. Some stuff just doesn’t need to be this difficult especially at this cost.
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Ron Burch
(@RburchUSA) reported
@googlenesthelp My Nest thermostat will not connect to WIFI, I have went through all the trouble shooting and rebooting and it still will not connect
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Madhu Sharoff
(@Madhu_Sharoff) reported
HVAC had issues, after all the basic troubleshooting called a professional in. $100+ to learn that NEST was bad (fairly new unit) Professional also told me 8/10 thermostats he replaces are NEST. Stick with Honeywell! I believed in you @Google @googlenest @googlenesthelp
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Shaun Dunlop
(@Shaun_Dunlop) reported
@googlenesthelp since this morning, can't play BBC radio stations on Google Nest. Other radio stations/services unaffected. Is this a widespread issue?
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rebrus 🇺🇸
(@david__surber) reported
@googlenesthelp why will my Gen 3 not connect to the wi-fi all of the sudden? Is there a known issue? Other nest is fine.
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Robert Solomon
(@RobertSolomon2) reported
@googlenesthelp How do I get my issue resolved
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zurc.eth
(@zurcnet) reported
I am replacing @googlenest thermostats like every six months. I’m done. These things are trash, going back to a $30 standard ****.
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now is @LorenaNicole@mastodon.social
(@loooorenanicole) reported
@googlenesthelp hi, my Google Nest smart learning thermostat completely dropped wifi and I've been trying to reset it per the troubleshooting guides on your website for the last week with no success. All my other smart devices detect wifi, but the Google Nest cannot wifi. Help!
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anna ryan
(@tellmestories) reported
@googlenesthelp 3rd gen heat link is dead and won’t connect to thermostat with H71 error meaning no heating. Have followed trouble shooting guide and no success. Please advise on next steps 🙏
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Roman Scanlon
(@RomanTheCity) reported
@Google @googlenest I hate having to use two apps (google home & Nest) to look at my home cameras. Can you please fix it? Having all these notifications from two apps for “nest” cameras is ridiculous and annoying. Switch it all to the Nest App or make the Google home app bettr
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Patrick the gravey
(@PatrickTheGray) reported
@googlenest I want a refund on these cameras the subscription. Have been with support all day getting no where. This is a known, widespread issue, but it defeats the purpose of having cameras if randomly you can't view the events it records.
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9lvl
(@ninthlevel9) reported
@farid__jalali @googlenest No profit motive and likely would be lobbied against by nra since it paints guns in a bad light.
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Sonia Valencia
(@srcvalencia) reported
@googlenesthelp Now coming up with a W5 error. Shows on the nest app that the unit disconnected from Wi-Fi 7 days ago. Have tried the steps I mentioned several times to try to fix it.
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Marcel Gagné
(@wftl) reported
That moment when you try to get an answer out of your @Google Assistant and you think to yourself, "It's too bad Microsoft doesn't have a smart speaker so I could ask Bing chat." #ChatGPT @bing For the record, I have six @googlenest speakers in the house.
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fiona obrien
(@fionaobrien01) reported
@googlenesthelp can you help???? Google display, Google nests won't play the radio station none working. Was OK last week not working since Friday. I have rebooted and reconnected still have the same issue please help
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MouseEvil
(@MouseEvil_) reported
I throwed my @googlenest mini to the wall. It dont understand to cancel a fcing alarm anymore. @googlenest fix ur product! Google Assistant doesnt understand nothing anymore! 3/4 Nest minis left
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Anthony Burno
(@AnthonyBurno) reported
@googlenesthelp Along with the network issue, it is unresponsive. The device doesn’t display anything without a hard press and hold for at least 10 seconds.
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Enda Campbell
(@1EndaCampbell) reported
Hi @googlenesthelp @TuneInSupport I can't stream any stations on my nest mini device. Any ideas on how to resolve? Is there an ongoing issue at the moment?
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Porkins
(@PorkinsRoll) reported
@googlenesthelp Hi. I just installed 3 Google WiFi pucks at my father’s. Two are plugged into the Verizon router and one is on its own. Two out of three are blinking orange. The home app is saying that they are working fine. I think only one is working. Very confused. Help!
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Punctuated Equilibrium 🦠x0 🇮🇱🇺🇸🇨🇼🇪🇬🌻
(@GainOfDystopia) reported
@farid__jalali @googlenest Your Nest is just looking for movement. The technical problem is that the AI to recognize a weapon accurately is not in a small embedded camera. It just has a video processing chip, and simple CPU. You are describing something like an iPhone CPU, probably more.
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Robert Solomon
(@RobertSolomon2) reported
@googlenesthelp I just received terrible support for a Google nest wifi product that's going offline often. The support person refused my request for a supervisor and then hung up on me