Is Google Nest down?
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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Google Nest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Google Nest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Google Nest users through our website.
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Sign in (51%)
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Online Features (16%)
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Device Failure (12%)
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App Crashing (9%)
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Website Down (9%)
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Errors (2%)
Live Outage Map
The most recent Google Nest outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Anchorage |
Sign in | |
| Seattle |
Sign in | |
| Havertown |
Online Features | |
 Bhubaneshwar |
Online Features | |
 Whitchurch |
Website Down | |
| Rochester |
Device Failure |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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eTron
(@eTron) reported
@madebygoogle @googlenesthelp just paid an electrician to come & figure out why my Google Doorbell (wired) is constantly draining even wired. Cost me $125 + $20 transformer + $179 for a second Google Doorbell. Not the issue. Still drains. Shows infinite / plugged in in Home app.
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Mike C.
(@ColRoeshambo) reported
@googlenesthelp Thanks! I am in the US. From what I can see on the thermostat, it looks like it is heating. Unfortunately, nothing comes on. I can run the fan and cooling without any issue. It is just the heat.
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Simon
(@Munkimafia) reported
from
West Molesey, England
@googlenesthelp are there problems again with cloud WiFi services? My network is online but so showing all offline like last time you had issues
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Ｍａｋａｖｅｌｉ
(@makbadat) reported
@googlenesthelp Original Thermostat had a W5 error. Replacement thermostat was received today and could not find any SSIDs. Tried manually adding SSID but does not find it. Can’t get past heatlink setup.
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Simon
(@Munkimafia) reported
from
West Molesey, England
Pretty sure something is afoot on the internet tonight. @googlenesthelp WiFi issues, @HiveHelper Issues, @spotify all broken
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Stu Powell 🌎
(@EcoStu2050) reported
@jstrauss @googlenest I've learned my lesson to not buy Google Hardware. Nothing happened, but my camera randomly stopped working. It said it was a Wifi connection issue (it wasn't). I finally figured out how to do a hard reset (which requires taking your doorbell off).
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NRG God 💥, LJ Heron
(@LJHeronHBFS) reported
from
Carlton on Trent, England
Recently bought a new boiler from @WeAreBoxt, choosing the @GoogleNest thermostat for it. The service from Boxt was great 👍🏾 The service from Google, regarding their dodgy thermostat, not so much. Beginning to regret the so-called smart option. More trouble than it is worth.
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Paul Sadler
(@sadlerimages) reported
@googlenesthelp United States. I’ve tried restarting the WiFi points. Mesh test keeps resulting in error. Device speeds are a fraction of what speed test results are. Everything was fine until I migrated to new app last week.
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Edwin Johnson
(@Body13ag__) reported
@googlenesthelp why did I buy this damn nest thermostat it is not responding fix it God damn it
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Ｍａｋａｖｅｌｉ
(@makbadat) reported
@googlenesthelp My thermostat has suddenly stopped connecting to the Wi-Fi. Performed reset on both router and on Nest thermostat. Received a replacement but still the same issue. Apparently a common problem. Replacement unit does not have Nest logo. refurbed? Please advise
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Harry Barnes 🥾🌍
(@HarryBarnes) reported
@googlenesthelp nest is down. Any ideas?
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Socket to ‘em
(@SocketToEm) reported
@googlenesthelp Thanks. The new one fired the boiler up last night for no reason - it’s not programmed and set to 8 degrees and now shows H75 Do you think OT is the problem with the two units? I know so engineers won’t use OT as that say it’s unreliable.
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Ryan Negri
(@RyanNegri) reported
@jstrauss @googlenest I’ve got 6 myself and slowly switching over. Had the thermostats too, but I moved into some place that had smart ones already. Nest app seems to log me out every 48 hours too! It’s terrible.
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kylelewis
(@kylelewis) reported
@googlenesthelp @Amy_Clarke08 Your servers are down is what's happening
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Frunkenstein
(@M3Frunkenstein) reported
@TweetsByDavis @googlenesthelp Was just jumping on Twitter to find this out. Having the same issue.
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James D. Buzzard
(@Jamesdbuzzard) reported
@googlenesthelp No help needed. Setup is really simple and I love the nest service so far. Just wish I could get more camera options at different prices. I like the ones you have but would live a $35-$60 wired option as well.
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matt
(@dustanddisquiet) reported
from
Manchester, Virginia
@googlenesthelp Yes I am. Thank you for the reply. I am experiencing delays in my Nest notifications. After I updated my router (same channels as before) I started experiencing delayed notifications. I have reset the Connect which didn’t help.
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Joseph Friedman
(@DecentGradient) reported
@AlexisSMobley And I'm sitting here wondering when my @googlenest Will recognize that I've taken out the trash
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susan dennis
(@SusanDennis) reported
@googlenesthelp Nest Cam is not Working by app or browser
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Matt
(@MattLovesASS) reported
@googlenesthelp Nest app not working
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Van76
(@Van76A) reported
@googlenest Service DOWN Again??
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Dan Watling
(@danwatling) reported
How does one reboot their Nest doorbell? It's offline and my Wifi is just fine. @googlenesthelp #nerdproblems
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Jersey J’s Trainer
(@SmokinStoole) reported
@googlenesthelp My device is over a year old, sounds like trash now?
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a☻⁷🔎
(@lastHOPE218) reported
@googlenesthelp nest down fix it pls
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Still a girlie swot Also #FBPE.💙
(@BrexitResist) reported
@googlenest is there an issue? I can't connect to the service.
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Andres Plaza 🇨🇱
(@AndresPlazaR) reported
@madebygoogle @googlenest @googlenesthelp Are Nest services down? Thermostats don't connect to Google Home, and Nest app doesn't connect to servers.
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Mike C.
(@ColRoeshambo) reported
@googlenesthelp I think I have a bad base on my 2nd Gen Stat on my 2nd floor. I have a separate thermostat on each floor. I swapped faces on the two floors and the issue stayed with the base. I swapped bases and the problem followed the base. Any additional steps you recommend?
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Marcus ******
(@marcusdiddle) reported
@googlenesthelp Cameras were bought used as part of an estate sale a few months ago. They all have audio static. I have 5 other non-IQ Nest cameras that do not have the same issue. So it's either an issue with the IQ Indoor cams themselves or they're not getting clean power due to faulty cables.
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CP
(@iamxCPx) reported
@googlenesthelp What’s up with server, fam? My app is down right now.
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Tadeovzz
(@TadeoVzz) reported
@googlenesthelp Nest Cam is not Working by app, browser is ok,