Is Google Nest down?
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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Google Nest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Google Nest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Google Nest users through our website.
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Sign in (48%)
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Online Features (17%)
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Device Failure (12%)
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App Crashing (10%)
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Website Down (10%)
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Errors (5%)
Live Outage Map
The most recent Google Nest outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Havertown |
Online Features | |
 Bhubaneshwar |
Online Features | |
 Whitchurch |
Website Down | |
| Rochester |
Device Failure | |
| Didcot |
Online Features | |
 Paris |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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Yamyam
(@YamyamLad) reported
@googlenesthelp yeah right. I'm not going to hold my breath. Your agents do not even consider the possibility the issue is with Google. They merely follow a script!
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Lilli Ann
(@LilliAnnDavis) reported
@googlenesthelp when I try and login to nest on my android TV it says my username or password is incorrect?
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J.R. Raith
(@jrronimo) reported
@andybrianx @googlenesthelp It's really frustrating. We got another one for free from some service and put it in the exact same place and it works flawlessly. It definitely seems like a hardware issue.
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Piermaria
(@kikujiroK) reported
@googlenesthelp It was just a notification with "you garden camera has been offline for 10 minutes". I did plug it/unplug it, didn't work for a while, then it did work, got disconnected again and now seems to be working.
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J.R. Raith
(@jrronimo) reported
@googlenesthelp I mean, I've already talked in DMs with Google Nest Support, and there's a huge thread about this issue that I linked. How much more digging do you need from me?
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J.R. Raith
(@jrronimo) reported
@omarhaimour @googlenesthelp We got a newer one for free from some service and put it in the exact same place and it works flawlessly. It definitely seems like a hardware issue with whatever version we have... So frustrating.
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jlm
(@canadianjl) reported
@googlenesthelp my doorbell goes offline at least 10 times a day meanwhile my internet is working fine... what’s the deal? I bought this for safety purposes and if it keeps going offline when I need it.. what’s the point?
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Yamyam
(@YamyamLad) reported
@googlenesthelp my nest hub max camera was offline even though the unit was showing Google photos. After approximately 15 minutes the picture came back. However just after my nest hello went down. It was clear to me the issue was yours. I then left the chat. No email came from the agent.
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Richard Terris
(@richardterris) reported
@googlenesthelp It said WiFi error and had a website address to go to, the w5 one. No network changes. I can still connect to the WiFi with other devices such as my phone
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👠Rachel Hadley👠
(@RachelHad2) reported
@googlenesthelp All devices have been working fine over the past 12 months the space from the mesh hub isn't the issue
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AK
(@AKtech2021) reported
@googlenesthelp You didnt resolve the 5ghz bug for chromecast with google tv , the issue was from 6 month
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Someone in Sound
(@andieuridge) reported
@googlenesthelp I managed to reconnect and then it went offline again. 😔
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jlm
(@canadianjl) reported
@googlenesthelp Restart my modem and try to reconnect the wifi... it goes online and offline on its own not sure what else to do
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Uncommon Ground ⚠️ This ain't no disco.
(@ground_uncommon) reported
@googlenesthelp Thanks! The issue seems to be resolved.
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Paul
(@sprks1) reported
@googlenesthelp Thanks for the reply, but it appears to be working now, must be something to do with the camera outage I have seen tweeted about, appreciate your quick reply
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Earl Johnson
(@earljohnson) reported
@wjackter @googlenesthelp Exactly the time mine went offline....
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jlm
(@canadianjl) reported
@googlenesthelp I am in Canada and I’ve had it set up less than a month and noticed the issue a couple days after installing
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JJG84
(@JJG36) reported
@googlenesthelp So its not a password issue
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Monsieur Cacahuète
(@MonsieurCacahu1) reported
@googlenesthelp Manage to reconnect then it went offline again
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JJG84
(@JJG36) reported
@googlenesthelp nest thermostat app has been saying "nest app trouble communicating" for a few days now, help
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Kevin✋
(@TakodaTiger) reported
@googlenesthelp Im in Belgium! Ive already gave everything a reset and restarted the router etc but still am having the same issue :/
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Lilli Ann
(@LilliAnnDavis) reported
@googlenesthelp I don’t really understand what migrate means but my login in details for nest were set up with a gmail account 📧
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gh_in_mo
(@ghinmo1) reported
@BrianfromSTL @googlenest Agreed. I LOVE my @ArloSmartHome setup. Have multiple wifi w 2way audio cams outside. Solar panel powered. Even have a very ancient gen1 of theirs STILL going like a champ. Was wooed by Google in the worst way to buy a Nest doorbell. Please don’t be a fool like me.
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Omar Haimour
(@omarhaimour) reported
@jrronimo @googlenesthelp This is why I only use first gen minis. Have a second gen in a box in the closet. I'll never buy Google hardware again. It's all buggy trash.
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Yamyam
(@YamyamLad) reported
@googlenesthelp maybe you should follow your product name nest aware, except sadly you were not. I spent wasted resources and time troubleshooting an issue which was your issue! I don't pay an annual subscription for this.
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Made By Google
(@madebygoogle) reported
@mrleeleencfc @googlenest Hey there, thanks for reaching out. We're sorry for the trouble. We've resolved the issue with Google Nest Camera devices and they should now work as expected. Could you try checking the Nest app and see if everything's good?
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Stef Walton
(@Stef_Walton) reported
@googlenesthelp Yes, all back on thanks. Just could have done with a more informative email so I didn't spend my time rebooting devices trying to address a non-existent connectivity issue, maybe something to consider for any future issues?! 👍
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byWilliamLeigh
(@byWilliamLeigh) reported
@googlenesthelp this was the worst process. You guys coaxed me into purchasing a new replacement unit and told me you would refund the money. I spent the money and I still haven’t gotten my refund back! This was in November. #RobbingSeason #donttrustgooglenesthelp
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PoPology
(@popology) reported
@googlenesthelp Wish I was notified earlier. Had to go down on all plugs in this order 1. Reboot nest hello 2. Reboot goggle mesh 3. Reboot router 4. Reboot modem 5. Scolded my kids for ringing the bell and it did work
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Richard Terris
(@richardterris) reported
@googlenesthelp nest thermostat has suddenly developed a WiFi error and can’t find the network. I have restarted the router and the thermostat a few times but still not working. Please advise