Is Google Nest down?
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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Google Nest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Google Nest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Google Nest users through our website.
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Sign in (38%)
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Website Down (24%)
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Online Features (19%)
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App Crashing (7%)
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Errors (7%)
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Device Failure (5%)
Live Outage Map
The most recent Google Nest outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Jacksonville |
Sign in | |
| San Antonio |
Sign in | |
| Voorhees |
Sign in | |
| Boston |
Sign in | |
| Ithaca |
Website Down | |
| Dallas |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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Jill Oliver-Fox 🦊
(@beautyvixenca) reported
@googlenesthelp for months now the next step and next ingredient commands don't work for my home. It just tells me about stores near by valled next step. When are ypu foxing this ling standing glitch?
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David Spinabella
(@Canes3312) reported
@googlenest @IanRMinshall My nest Cam keeps giving me the c106 code. I tried everything by resetting it and still not working. Please help me
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Jill Oliver-Fox 🦊
(@beautyvixenca) reported
@googlenesthelp Ok. Done. Doubt it will do a thing since this sounds like it is a wide spread problem that been going on for months and months. I'm actually mad at how you all destroyed a device i liked using by this and by the constant ads on music
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Covid-K1 Visa
(@wangchung2nite_) reported
@googlenesthelp hi there. Having an issue with my thermostat not finding any Wi-Fi networks. I’ve tried restarting my router/restarting the thermostat network connection and still no luck
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red_tgz
(@RedTgz) reported
@googlenesthelp About 1.5 weeks ago it stopped connecting to wifi. Originally installed 2 years ago October 2020 and this is the first time I've had this problem.
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JapeDizzle
(@japersdizzle) reported
For the avoidance of doubt, this isn't reliant on my broadband speed, I have gigabit internet and I'm also seeing 15-20 minute latency on notifications of events happening at my other property where I have a nest ecosystem. Fix. Yo. ****. @madebygoogle @googlenesthelp
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Martin Law
(@Martin_Law) reported
@ChrisJefNorman @googlenesthelp Funnily enough i have had the same issue all day today.. System has been running for 3 years without a hiccup.. Holding heatlink works, but then i get H71 error soon after.
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Eric Goebelbecker he/him
(@egoebelbecker) reported
@googlenesthelp I just reinstalled the app. Might as well, since I have to login at least once a week anyway. I wasn't aware I could use the Google Home app for Nest gear? Should I know that? Will I eventually have to?
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Aniket Gangakhedkar
(@aniket2909) reported
@googlenesthelp I have already tried to reset it and didn't help. Display is still the same. Also it was not dropped or knocked off anytime. One day suddenly display stopped working.
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Michael Grabois
(@mgrabois) reported
@googlenesthelp My Nest app keeps showing that my Nest thermostat is offline, but hardware itself says it's good. All of my other network stuff sees it except for the app. Any suggestions? I think I have a 2nd gen, the Model says "Display-3.4" in the app and it's running 6.2-22.
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Twiterati
(@JamesSouthend) reported
Help @googlenesthelp. Nest Thermostat system has lost all power so no heating or hot water. Have filled out a support ticket but the contact number is closed
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red_tgz
(@RedTgz) reported
@googlenesthelp Nest Thermostat E no longer connects to wifi. I've spent tons of hours for over a week doing all the steps in Nest help guides with no luck. This is the only device unable to connect and my Nest Doorbell has no issues. I think the device is faulty. Help, in USA.
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WarzonePrez
(@WarzonePrez) reported
Having major issues trying to reach out to @googlenesthelp . My login credentials are not working and the reset password functions n is not sending an email to me. I can’t manage my camera or my account.
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Michael Grabois
(@mgrabois) reported
@googlenesthelp It happened overnight, about 4am CDT (according to how long it's been offline), but it has happened occasionally before. So far: dropped/reconnected the hardware to the network, force-quit the app, went into/out of airplane mode on my iPhone, & logged out/in to the app.
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Stephanie Bell
(@stephneallison) reported
@googlenesthelp yet again your piece of **** system is down in my home. half of my system won’t connect to wifi while half of it has no problems. what is the point of spending thousands of dollars on your products if they don’t actually work. what a ******* scam
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Samuel Lester Atsu
(@LesterAtsu) reported
Need help to fix my issue @googlenesthelp
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Stephanie Bell
(@stephneallison) reported
@googlenesthelp wired. the only thing the app says is that the camera is offline and to make sure it is connected to wifi.
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Wes Mullins
(@WesMullins) reported
@googlenesthelp @davehariri I'm having the same issue @davehariri
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Wes Mullins
(@WesMullins) reported
@googlenesthelp Just push - it seems to be around 3-4 minutes delayed. Doorbell is immediate, but the person/motion is slow.
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JU51LNS
(@JU51LNS) reported
@googlenesthelp Doesn’t help. I only want timeline events showing for motion or people in the zones created. But no way to do this, select a zone, you get everything egvdound which means an event every minute when windy.
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Aniket Gangakhedkar
(@aniket2909) reported
@googlenesthelp I'm currently in Hyderabad, India and bought the device in USA 2 years ago. I tried unplugging the device for 5 mins and restarted but unfortunately the same issue. Please help further.
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Andy sheffield
(@yoda_sheffield) reported
@googlenesthelp my Google nest learning thermostat can no longer see wifi signals and will not find or reconnect to my wifi. Phones and other devices in my house nearby have no trouble seeing and connecting
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Stephanie Bell
(@stephneallison) reported
@googlenesthelp our doorbell cam went down at 10 AM yesterday and is still down. our alarm and sensors are all still connected to wifi. tried to reconnect the camera last night as despite standing next to the doorbell with my phone connected to wifi, your stupid app couldn’t locate the doorbell
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𝓒𝔬𝔲𝔯𝔱𝔫𝔢𝑦 ♥️
(@lashedupcoffee) reported
@poke_m0m @googlenesthelp We have the one the outdoor one and got it last may or June i think. The real issue we had was connecting it to a new wifi router and that took days
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Ege
(@koronerarter) reported
@googlenesthelp i am going crazy with my nest thermostat. I have a heat pump set up and currently at heat, and even if i stop heat, unless i change the temp to something very low it never stops. Another issue is it sets the temp to 90 out of the blue and we experience hell heat.
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WarzonePrez
(@WarzonePrez) reported
@googlenesthelp I don’t remember my last successful login, as I’ve always used the app and normally just opens the camera every time. I am in the US.
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Tom Maloney
(@MaloneyTsmb) reported
@googlenesthelp please help. Was using the app watching a video and all of a sudden got kicked out. Account credentials do not work. Have tried 3x to get a password reset email and nothing comes. App is updated.
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Brandon Sullivan
(@phxtri) reported
WTF @ring, two-stop authentication is actually three steps, in that you have to call customer support, but the support number on your site is no longer working. Guess it's time to switch to @googlenesthelp.
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Ege
(@koronerarter) reported
@googlenesthelp i am going crazy over with my nest thermostat. I have a heat pump set up and currently at heat, and even if i stop heat, unless i change the temp to something very low it never stops. Another issue is it sets the temp to 90 out of the blue and we experience hell.
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The Kuni
(@The_Kuni) reported
My @ring Pro is about 5 mins behind with a press, no timeline, need to replace it each year due to poor heat design of front button which cracks and breaks. Time to go @googlenest and add to my outdoor IQ 🤔