Google Nest status: device issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Google Nest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Google Nest users through our website.

• Device Failure (39%)
• Errors (26%)
• Online Features (17%)
• App Crashing (13%)
• Sign in (4%)

Live Outage Map

The most recent Google Nest outage reports came from the following cities:

City	Problem Type	Report Time
Houston	App Crashing	8 days ago
Spring	Online Features	8 days ago
Houston	Sign in	8 days ago
Blain	Device Failure	27 days ago
Paris	Errors	27 days ago
Sale	Device Failure	28 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

• 
  John&Neen (@john_bingman) reported 6 minutes ago

  @googlenesthelp service is down you guys, need this to be fixed ASAP please…

• 
  Miriam Hale (@MirBHw) reported 7 minutes ago

  @googlenest app is not working since 2am

• 
  Lufifi (@lufitoom) reported 7 minutes ago

  @googlenesthelp @YORKIE007 Fix your status page ffs.

• 
  Brad (@BradFromFlorida) reported 10 minutes ago

  @zerohedge @googlenest @Google Probably from a couple hundred login attempts to be fair

• 
  Global Fcts (@globalfcts) reported 10 minutes ago

  @status_is_down Yes down for me too. Status page says all is ok which is total BS. @googlenesthelp sort your **** out!!

• 
  Prince Adam of Eternia (parody) (@GlendaleBorn) reported 15 minutes ago

  Google Nest thermostat is such a POS product, I fkn hate it. App never works right and support won’t help. I regret buying it. I thought Google would stand behind their products, but no. $280 wasted. 🖕 @googlenesthelp

• 
  🦣🤙Paul Cherrington 🍒🇺🇦🤙🦣 (@PaulCherrington) reported 16 minutes ago

  @GoogleHome @googlenesthelp It's my thermostat. I don't pay a subscription and don't need help with what I set it at. Imagine if Ford shifted your car from drive to 3rd because they felt you didn't need to be in that gear. Would you be OK with that?

• 
  quad (@djquadrillion) reported 20 minutes ago

  @googlenesthelp @looplunchrun The dashboard says everything is fine but users here are reporting outages and on down detector… why is the page saying all is good when it’s clear that isn’t the case?

• 
  brn (@Von_der_Land) reported 21 minutes ago

  **** you @googlenest Your hardware continues to be a piece of something less than **** that it makes actual **** more valuable. @GoogleWifi1 I am going to keep posting the same thing everyday and time this piece of **** breaks down for no reason.

• 
  jagadeesh (@jagadeesh1099) reported 27 minutes ago

  @googlenesthelp Case 1-9343000041461 – Chromecast with Google TV hardware failure (green lines). Support site and chat broken. Need escalation please.

• 
  Area Man (@lheal) reported 28 minutes ago

  @CdreMattDecker @googlenest Yeah, except we have fish that don't like to have the air temperature fall below 68. And I'm home, walking past the firking thermostat every few minutes to warm up my coffee. It's a great product technically, but their company zealotry is offensively, aggressively bad.

• 
  Shaggy Scurge (@ShaggyScurge) reported 31 minutes ago

  @googlenest why in ******** does my thermostat have a schedule that I ******* deleted yesterfuckingday?

• 
  Leslie 🏳️‍🌈 (@madetea) reported 33 minutes ago

  Hey @googlenest - your app is the worst ever. Switching to Hive immediately.

• 
  I didnt vote for him (@BirdChayser) reported 34 minutes ago

  @yashar Isn’t this the EXACT thing that AI should be used for? It shouldn’t require a ******* subscription. It SHOULD be monitoring for this kind of **** and alerting authorities. It would be great at it. @googlenest This should be your shining moment but instead you’re too greedy.

• 
  JOHNNYJET🇺🇸 (@JOHNNYJET3) reported 36 minutes ago

  @brian1222333 @Google @googlenest I second this. It's like they have the interns coding. Very annoyed at how crap and slow the move from nest has been.

• 
  Peter Kechukyan (@kecho1337) reported 41 minutes ago

  How do I tell my nest I dont care if its peak time? No matter what I do it goes up 1 degree for peak time if it wants to. If I cant change it: that's a terrible design. @googlenesthelp

• 
  TheCesarcade (@TheCesarcade) reported 41 minutes ago

  Google’s Nest cameras has to be one of the worst security systems I’ve ever wasted money on. If you’re looking for decent cameras that’ll actually keep a record of footage for you without having to pay a subscription fee then search elsewhere. @googlenest

• 
  Wayne (@whiskey__wayne) reported 46 minutes ago

  @zerohedge @googlenest @Google Dude, you have 2.5 million followers and you posted about this **** publicly, notifying everyone of your activity. Doing everything for clout.

• 
  Stephanie George (@GeorgeStep18720) reported 50 minutes ago

  @looplunchrun @googlenesthelp I got help from Sylas_techz1 when this happened.

• 
  KariArayot כארי (@KariArayot) reported 50 minutes ago

  Since @Google tookover @googlenest the service is garbage.

• 
  Chad Boudreaux (@ChadB0826) reported 51 minutes ago

  @googlenesthelp I have a nest thermostat that will not connect to wifi (2.4 ghz). I've tried everything from reset, to router reset, an other trouble shooting methods. It's never connected since the day I purchased it new. I firmly believe its the nest device not working.

• 
  Nicola young (@NickyyYoung) reported 52 minutes ago

  @googlenest cannot log into the app Just keeps saying try again is there an outage ?

• 
  andytami (@andytami) reported 53 minutes ago

  @googlenest when will you fix your terrible video playback system. I wish I never migrated from nest. No rewind from a live video? Seems archaic.

• 
  Manan Patel (@MaNaN94127) reported 57 minutes ago

  @googlenesthelp i have google nest 3rd gen. When i bought it was connecting to wifi easily. However, all of sudden it stopped connecting. I jave tried all possible troubleshooting for the nest to connect to wifi, still cannot connect. Please help

• 
  jason coyne (@thelongback) reported 59 minutes ago

  @googlenesthelp hey, I am trying to get help with a Google nest which is still under warranty that is faulty. I go warranty checker and confirm I'm under warranty and submit a claim. It just says "refresh this page and try again. Sorry, there was a problem with the form" help!

• 
  Louis Glaser (@looplunchrun) reported 59 minutes ago

  @googlenesthelp service seems to be down despite your status detector saying all clear. Cannot log into account on app or web. Have tried different devices to no avail. Please help.

• 
  Amy Alkon (@amyalkon) reported 60 minutes ago

  @hamids @googlenest @Google Is there a way to downgrade from this pile of ****?

• 
  Had Enough (@BobMarshnyc) reported 1 hour ago

  @googlenest my google Nest system isn’t connection to my phone this morning 5/15/26 in NY. Restarted router, phone, and updated app. What’s going on? Online also shows a vast outage.

• 
  Ryan Malacina (@RyanMalacina) reported 1 hour ago

  Monthly @googlenest cameras are trash post. So terrible at staying connected to the WiFi network and actually loading. What good are cameras that constantly DC or stop loading?

• 
  54V4G3 (@L354UV4G3) reported 1 hour ago

  @googlenesthelp fix the Nest app! I heavily rely on my Nest cams daily. I do not want the Google Home app.