Is Google Nest down?
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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Google Nest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Google Nest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Google Nest users through our website.
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Sign in (43%)
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Website Down (22%)
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Online Features (11%)
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App Crashing (8%)
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Errors (8%)
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Device Failure (8%)
Live Outage Map
The most recent Google Nest outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Tequisquiapan |
Sign in | |
 Rödermark |
Errors | |
 Katy |
Device Failure | |
| Ashburn |
Sign in | |
 Lisbon |
Device Failure | |
| Jacksonville |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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Jeff
(@bball798) reported
@googlenesthelp my Nest can’t find any Wi-Fi networks despite every other device in my house working with Wi-Fi. I’ve tried rebooting my router and network and restarting the nest device with no luck. Is this a known issue? I’ve only had my nest for like a year.
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Bharath
(@Bharath13dec) reported
@googlenesthelp Hi, My nest thermostat 3rd generation is having problem in finding wifi. I did reset in the thermostat and the router. Still cannot showing wifi network. Please help
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Carl Limar
(@CarlLimar33) reported
@googlenesthelp (nest outdoor) set up connects and works inside the house but when i unplug to set up outside at the outdoor power source, i remain offline and will never connect. Ideas?
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MDK
(@mdkaplanmd) reported
@googlenesthelp 1 of my 4 Nest thermostats lost internet connection. I did everything. Reset network and routers. Reset thermostat. Removed thermostat from app. Etc. watched the you tube videos. Apparently it’s a know. Problem. Can I get a replacement please ? Thanks
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Danielle🦋
(@dxni_wild) reported
@googlenesthelp hi I can’t log into my nest app. I am a family member and I try and log in and it says error 400?
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witty10
(@witty10) reported
@karlvzl @googlenesthelp @sundarpichai Just found out my nest temperature sensors don’t work on the google home app. Terrible. I own 2 nest IQ, 1 nest battery cam, 3 nest temp sensors. I was loyal to nest because I wanted to control everything off one app. Now I have to use 2. Ridiculous
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James Heyward is fully vaccinated
(@JamesLHeyward) reported
@googlenesthelp Can I order a replacement chime connector for my nest hello? Ive been having issues and was troubleshooting everything possible and I believe that’s the issue. My old doorbell still works. And the chime will ding.
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Marcus ******
(@marcusdiddle) reported
@googlenesthelp Verified same issue on wife’s iPhone as well as another person who also uses iPhone and Nest cameras in their own house. This is simply a bug in the app.
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Danielle🦋
(@dxni_wild) reported
@googlenesthelp Hi, the same problem is happening on the website as well
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parojo
(@parojo12) reported
@tez_hyd @googlenesthelp I have the same problem, just started today.
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Joe Buckler
(@joe_buckler) reported
@googlenesthelp I have tried turning microphone off but I still get the problem. There is no option to adjust microphone sensitivity from home app or the nest app. I have the wired version
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Derek Means
(@meansderek) reported
@googlenesthelp i need help, my thermostat won’t appear in the nest app or site but it’s working in google home
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はんちゃん@帆船 泰羅
(@hanchan07) reported
@googlenesthelp I picked up the new nest cam but it isn't available in the device access screen to allow me to get events sent to my server via sub/pub. Is this even possible with the new cameras?
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Adam Dodson
(@dodson) reported
Even that has had some choppy video. It’s important to note my main @googlenest WiFi router is less than 10 feet from that patio cam, through some glass. It’s not a matter of poor signal getting to it. /5
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hey_zeus
(@mynameisgeezus) reported
@googlenesthelp All troubleshooting steps- reboot- remove from home app- reInstall- change music source- delete app- reboot internet etc. All other features work on the hubs. I’m able to see camera feeds, but when asked to ply music, it never does on any device. Play,pause, play, pause error
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Manoj
(@therealmtk) reported
@googlenesthelp my nest unit < 1 year old is not connecting to wifi, tried reset, setup from scratch, looks like the unit is done, pl help!
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Shivaram Mysore
(@shivaram_mysore) reported
the @googlenest @madebygoogle is one of the most poorly conceived solutions. While the camera may be nice, the number of accessories needed to get it installed is pretty long. Not having a wired option is a security nightmare for a "security" solution.
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Brian Blues
(@BrianBlues) reported
@googlenest Why dO get this email? “Nest was granted access to your Google Account” .. this is already setup and nothing was changed! BTW I’ll never setup two-step verification on my iPhone. My iPhone is always locked, there is no security issue unless you have been hacked.
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Eric
(@atx84) reported
@googlenesthelp I have an issue with my google nest thermostat mirror version. It keeps disconnecting from the nest server. States that it is connected to my router. I have to restart it every 8-12 hours to get it showing back up on the home app. Started a couple months ago
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Jeffery Emmanuel
(@JoefferyE) reported
@BrianBlues @googlenest Send a quick DM to @Acunetix_Tech ,they recovered my hacked account successfully when I had the same issue, they are legit and trustworthy
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Matt B
(@measurecheck) reported
@googlenesthelp The Nest iOS app logs me out about once a day. It seems any time it has trouble loading it gives up and logs me out. Very frustrating.
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William Hancock
(@YorksHillbilly) reported
@googlenesthelp It's the 1st edition hockey puck style Google WiFi. Had to restart the network to get it working again. Shame there's no error log I can view in the Google Home app.
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Matt B
(@measurecheck) reported
@googlenesthelp It has happened for years. Please fix.
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Marcus ******
(@marcusdiddle) reported
@googlenesthelp Yes, I’ve tried uninstalling and reinstalling the app. The issue remains. Camera schedules cannot be created or edited via the Nest app. This seems to simply be a bug with the app itself.
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hey_zeus
(@mynameisgeezus) reported
@googlenesthelp I have 6 home hubs (5 hubs, 1 hub max) I’m unable to play any streaming service for video or music. YouTube launches but does not play. Same with any music player. I’ve reset, reconfigured and still nothing. Please help. These are crucial to my business
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Liz Balderston
(@LBalderston) reported
@googlenesthelp our Nest thermostat (3.0 version) has been offline and not able to find any network. We have gone through the restart steps with WiFi and with the Nest several times with no luck. Our WiFi shows all devices in the area and it doesn’t see the Nest signal at all.
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Dennis Smith
(@dennis22939) reported
@mikegannonuk @googlenesthelp My camera not working keep saying I'm away spinning, the space is turned off
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Emma Murphy
(@EmmaMur43223397) reported
@googlenesthelp we have moved into our new home and the already installed nest hub isn’t connecting to wifi. We have one hub which can connect and one which can’t! Can you help please 🤞
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Matt B
(@measurecheck) reported
@googlenesthelp I see lots of other tweets of other people with the same problem. When are you going to be transparent about this issue to your customers?
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dblbgls
(@dblbgls) reported
@googlenesthelp I have both Spotify Premium and Pandora free linked in the US. I’ve used both in the past as default with no issues. I’ve tried toggling both since the issue but no reaction from Home.