Google Nest

Is Google Nest down?

Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

 Problems detected at Google Nest

Google Nest problems in the last 24 hours

Google Nest Outage Chart 01/25/2021 09:40

January 25: Problems at Google Nest

Google Nest is having issues since 06:10 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems:

  • Online Features 38.16% Online Features
  • Device Failure 23.68% Device Failure
  • Errors 17.11% Errors
  • Sign in 10.53% Sign in
  • App Crashing 10.53% App Crashing

Google Nest Outage Map

The most recent outage reports and issues originated from:
GermanyMindelheim Online Features
United KingdomRochdale App Crashing
United KingdomWatford Online Features
United KingdomNorthampton Errors
United KingdomWatford Online Features
ItalyTurin Online Features

Google Nest Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:
  • Dave39972 Dave3997 (@Dave39972) reported

    @googlenesthelp 2 thermostats in 2 houses 1,030 miles apart, 2 different ISPs. Both on same day Jan 19th stopped sending usage data to cloud. Note that the humidity, room temperature & temperature setting display on app/web no problem.

  • elizgreiner11 Elizabeth Greiner - stay home (@elizgreiner11) reported

    @jim_m7 @googlenesthelp They won't acknowledge this is a global issue. They're individually trying to trouble shoot. It's nonsense.

  • zahid_ramzan Zahid Ramzan (@zahid_ramzan) reported

    @b1keridingpinko @googlenesthelp I noticed my nest went offline for 4 hours last Thursday and been doing it awhile before that.. our WiFi and internet all working perfect. Must be a issue at Google.

  • jim_m7 Jim (Jimmers) (@jim_m7) reported

    @googlenesthelp Hi I also have an issue with history not showing on my nest app or website, looks like you have an issue as theres lots of people on here saying its missing. i have done all the troubleshooting and resets, still not showing.

  • machupiccu36 machupiccu36 (@machupiccu36) reported

    @googlenesthelp is there an outage today my nest apple app has gone berserk

  • b1keridingpinko Doug Massey (@b1keridingpinko) reported

    @zahid_ramzan @googlenesthelp I just noticed it yesterday - last data on the app, Sunday Jan 14th - I recently turned on two-factor authentication - still using old Nest account login not Gmail integration - but we’re not the only ones - lots of people have been reporting this issue for some time now.

  • b1keridingpinko Doug Massey (@b1keridingpinko) reported

    @zahid_ramzan @googlenesthelp I’m having the same problem in 🇨🇦 and it’s just an issue with the history - available on the thermostat itself but not online or via the app - wifi is working though as i can access the thermostat through the app and online.

  • KristyKay5 Kristy (@KristyKay5) reported

    @googlenesthelp No. I will not DM you and participate in your troubleshooting tips when it's clearly an issue on your side. I'll continue to monitor Twitter, Reddit and Google forums for updates since you haven't officially acknowledged it as a problem.

  • s_godino Sergio Godino (@s_godino) reported

    @googlenesthelp @googlenest hi! thermostat energy history not working fron day 21 .

  • s_godino Sergio Godino (@s_godino) reported

    @googlenesthelp hi! thermostat energy history not working fron day 21 .

  • KristyKay5 Kristy (@KristyKay5) reported

    @ME29634428 @googlenest Did the reset fix your issue?

  • caitymk Caitlyn M K (@caitymk) reported

    @googlenest Yes still not working ....

  • kdrlwilliams Kim Williams (@kdrlwilliams) reported

    @nickpandher @googlenesthelp Still no energy history this AM. Google the email telling me to use the website isn’t helpful, neither the App nor Website show the history. How many people have to say they have the same issue before Google sees this is not a user issue and fixes it

  • LibraPhoto Libra Photographic (@LibraPhoto) reported

    @googlenesthelp my nest thermostat has lost WiFi. Reset everything already please help

  • Baiba40220568 Baiba (@Baiba40220568) reported

    @googlenesthelp hi I have two nest thermostat 3rd generation but one of them just today loose wifi connection. I try everything reset hundreds times and it still the same problem searching for network and connection error w5

  • rufusjones1 rufus jones (@rufusjones1) reported

    Hi @googlenest - your hardware broke down and I was forced to buy new kit and have a plumber install as we couldn’t wait for your replacements in minus temps. You are now refusing to refund us for your broken product. Terrible- actually, zero- customer service. Do you care?

  • henryabennett henry bennett (@henryabennett) reported

    @googlenesthelp 2 days and nothing from nest help on replacement heat link. -4 temperarures and no heating, appalling customer support from google I'd expect better

  • talktosr Sam R (@talktosr) reported

    @googlenesthelp Engery history not showing since 21st Jan. Is there a problem or is it me?

  • wilsosb1 Simon Wilson (@wilsosb1) reported

    @googlenesthelp @Crap_ola I have the same issue. In UK with a Nest Learning Thermostat 3rd Gen. history stopped updating on app on January 20th. History still up to date on thermostat itself. Thanks. Happy for you to get in contact with me.

  • elshout_michiel Michiel Elshout (@elshout_michiel) reported

    @googlenest Well, I don’t think it’t a Chromecast issue. Other streaming media’s (NFL GamePass, Netflix, YouTube, Disney+ etc.) work great! Read a lot of comments regarding these issue with NHL GameCenter. They’re not keen on fixing this issue now for some years.

  • abrookesuk Adrian Brookes (@abrookesuk) reported

    @googlenest A growing number of people are having the same issue. All seems to have occurred after you pushed the winter schedule. Think this is your issue as I don’t believe this number of people have faulty devices

  • DingoNates Dingo (@DingoNates) reported

    @googlenest Hi there. My Nest thermostat seems to have stopped communicating. The iPhone app the Energy History has no updates since last Thursday. When I looked on the web interface it says ‘Come back tomorrow to see what your thermostat has been up to’. Help please‽

  • AKtech2021 AK (@AKtech2021) reported

    @googlenest facebook should update and fix their **** app

  • max_nutrition Scar (@max_nutrition) reported

    @googlenest worst customer service been waiting over a week for an email to replace my best funny how a tech faint is unable to provide such a easy replacement yet has the nerve to use its review service so you can complain about other business

  • nickpandher Nick Pandher (@nickpandher) reported

    @andyyang @googlenesthelp Their support leaves a lot to be desired. Wasted my time and no solution on this same problem I've had and as you saw others I'd be fine with "we're aware of an issue and investigating further". Pick a few people to help debug vs asking everyone to do the same things

  • andyyang Andy Yang (@andyyang) reported

    @googlenesthelp Learning Thermostat. Located in USA. I looked at your Tweet history and see that several other people are experiencing the same problem.

  • JHanlon Jack Hanlon (@JHanlon) reported

    @adamlaiacano @googlenest Spoiler alert, spent over 6 months on a FB messenger support exchange with Nest about my Nest Protect having an error. The conversation went nowhere and was incredibly frustrating and repetitive. Don't get your hopes up.

  • mike_mccall10 Mike McCall (@mike_mccall10) reported

    So @googlenest was $10, introduced a “new” plan for $12. Then raised the current subscription to $20 to force you to upgrade. **** off.

  • TannerBaker Tanner Baker (@TannerBaker) reported

    @googlenesthelp There is no error message. I have had it searching for hours and it cannot find any networks.

  • HThomasCaton Tom Caton (@HThomasCaton) reported

    @googlenest Its frustrating that they can sign in on other tvs, chromebooks at school, tablets, phones but not the Google TV in our living room while under "Family Link Supervision."