Is Google Nest down?
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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Google Nest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Google Nest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Google Nest users through our website.
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Sign in (44%)
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Device Failure (16%)
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Online Features (12%)
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App Crashing (9%)
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Website Down (9%)
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Errors (9%)
Live Outage Map
The most recent Google Nest outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Rochester |
Device Failure | |
 Didcot |
Online Features | |
 Paris |
Sign in | |
| Doullens |
Website Down | |
| Maynard |
Online Features | |
 Calgary |
Errors |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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Nicolas Avena
(@nicoavena) reported
Hey @googlenest is the #NestAudio humidity proof? I’m looking for a speaker for my bathroom #help
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derekmski
(@derekmski) reported
@googlenest Asus AX6000 dual band router some devices connected to 2.4 some connected to five never been an issue before nothing has changed with the network or the router.
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Jorrit van An
(@JorritvAn44) reported
@luminaire23 @googlenest Hi Sean, is the issue already solved? I have the same phone and experiencing the same.... Very annoying...
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thomas
(@thomas_santana7) reported
@googlenest @warmlander hey, i'm having the same problems, there is a white and empty page when i try to match my Philips Hue to my Google Home App. Hue app works normally and its my first (and bad, so) utilisation of G Home Thanks !
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Alison Davies
(@AliDav) reported
@googlenesthelp I cannot log into my account even though I know the password is correct and the reset doesn’t work and I’m not receiving an email. Help!
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Kathy mckenry
(@KathyMck1962) reported
from
Reading, England
@googlenesthelp hi please can you help! We’ve been trying to get hold of you for some advice but are finding it impossible to speak to someone!! Our nest doorbell isn’t working properly we can’t hear anything anyone at the door says ?? We have reset it but still the same !!
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Bean Boy
(@jesserhunter) reported
@googlenest No changes made. I’ve removed connect + Yale lock from nest app, hard reset, and reattempted to add to the app to get the error T009 15.5
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Emil Karlsson #MakeSolo2Happen
(@warmlander) reported
@googlenest Yes, I’ve used the app for about a year without any problem
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Devin.
(@dvnmstrs) reported
@googlenest Currently flashing red; however, sometime when experiencing the problem, it'll be white. No changes to the network settings and I just confirmed with my provider that they aren't experiencing any outages.
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Ben Steiner
(@bnstnr) reported
@googlenest Is there any way I could finally get my broken Nest speaker replaced? I still have an open ticket, and was promised a replacement right before the pandemic happened.
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derekmski
(@derekmski) reported
@googlenest Seems like a Google Assistant problem to me because it's doing it with assistant on my phone as well
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Moe Hachem
(@mohachem) reported
The @Google and @googlenest integration has got to be the worst thing ever. Google took a company that had the best and simplest interface and completely crushed that. #Google #Nest
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Evan Lund
(@el141345) reported
@googlenest is the website having issues? I get to the sign in page but after I sign in it starts looping. What's going on?
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R Paul Wilson
(@rpaulwilson) reported
One of the worst products I've ever bought was a @googlenest doorbell camera - overpriced hardware and if you don't use their expensive subscription, not fit for purpose. There are much better alternatives - do a little research and avoid nest products.
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Chris Woods
(@christopherw) reported
Hi @googlenest, whenever I request @radioparadise on my Nest Mini speakers, it tries to play via @tunein - but I only get a looping message saying the station isn't available in my country. This is despite RadioParadise offering free worldwide audio streams. How do I fix this?
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Gustav Johansson
(@poisoned91) reported
@googlenest I had some problem with the connection so i removed philips hue frome the home app. And now i cannot add it again. I have a home mini.
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Anthony R De Silva
(@AnthonyRDeSilva) reported
@googlenesthelp @lucy18834133 My Hello has been offline time around 10am, I've rebooted my router and have no idea why. Power is there as it dings when you press it, but it's not connecting to my WiFi
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Fortune Telling Fish
(@RedMiracleFish) reported
@sleighttrickery @googlenest Smart life had a server error yesterday, if that helps
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Martin Suchan
(@martinsuchan) reported
@googlenest @warmlander I'm having the same problem. Hue app works workout problems, but cannot login in the Google Home app to meethue website.
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Alice Shcherbak
(@aliceshcherbak) reported
wow @googlenest became absolute garbage. not sending us nest secure replacement as promised 2 months ago; wifi, cameras, doorbell turning off every 5 minutes, horrible customer service. WHAT HAPPENED???
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Sandra
(@Sandra2016K) reported
@googlenest I think the problem is @tweethue since other partnerapps (Neato, Bosch & Honeywell) do connect in the Google Home app. I'm trying to connect a already installed device in the Google Home app and it keeps on giving this not working webpage. So its impossible to connect to Hue.
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Evan Lund
(@el141345) reported
@googlenest the issue started yesterday. Figured it would go away. I have tried multiple browsers on multiple different computers. The app works from my phone.
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sal
(@SalihAli) reported
@googlenest When @googlenest say to DM them for help, and their customer service was worse than their call centre! Broken product broken customer service!
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Stephanie Thompson
(@StephieT73) reported
@googlenesthelp so my Nest e Thermostat will not detect WiFi. I have unplugged & reset router, restarted the thermostat, checked the Neat weave, yada-yada-yada and still doesn’t recognize any of the 5 or so networks available in area. What is the trick I am missing? HELP!
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Deep GambhiR
(@deepgambhir) reported
@googlenest Hey, thanks but it seems to be some issue with this particular app. Rest all is casting fine on the device. Thanks for the intervention but. @SonyLIV wake up 🙄
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Jordan Wenner
(@bigjtdub) reported
@googlenest @googlenesthelp I call to get help and u charge me 95 dollars to expedite it and it takes two weeks and it’s the wrong thing this is getting ridiculous!!!!
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Sean Moore
(@luminaire23) reported
@googlenest Hi Google. I appreciate you checking back in. The last two days were a doozy. I seem to have fixed the issue for now. Someone on reddit with the same devices recommended turning off location accuracy and it seems to have corrected the issue for now.
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Jeffy Mac 🇨🇦
(@KishnerPeter) reported
@googlenest @erikaarohans I'm at the exact same issue...super frustrating
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FSD Pilot 🇺🇸🛩🇺🇸
(@jchybow) reported
@googlenest @googleNest thanks for the response, but this is a poor workaround, not a solution or an answer to my question. It would be a very simple switch to give your users the option to not send notifications for recognized faces. When can we expect this option?
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Ash Holdsworth
(@AshSteHol) reported
@googlenest I've set the device up in the Nest app. Now I want to add my Nest account to Google Home via the "Works with Google" option. I've just tried it again and now it's asking me to sign in with my Nest account but I don't have a Nest account, I have a Google account.