Google Nest

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

Problems in the last 24 hours

The graph below depicts the number of Google Nest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Google Nest Outage Chart 12/11/2025 01:30

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Most Reported Problems

The following are the most recent problems reported by Google Nest users through our website.

  1. Sign in (48%)

    Sign in (48%)

  2. Online Features (17%)

    Online Features (17%)

  3. Device Failure (12%)

    Device Failure (12%)

  4. App Crashing (10%)

    App Crashing (10%)

  5. Website Down (10%)

    Website Down (10%)

  6. Errors (5%)

    Errors (5%)

Live Outage Map

The most recent Google Nest outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesHavertown Online Features
IndiaBhubaneshwar Online Features
United KingdomWhitchurch Website Down
United StatesRochester Device Failure
United KingdomDidcot Online Features
FranceParis Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • BoomPowBAM Viva La BAM. (@BoomPowBAM) reported

    @CarterandCo___ @googlenest **** Is Dumb.

  • brittniLRae Brittni Kingston (@brittniLRae) reported

    @googlenesthelp It typically goes straight back to the login screen. I’ve force closed the app a few times and tried again. Occasionally it stays in a spinning processing circle but usually just straight back to login.

  • RickGupt Rishi Gupta (@RickGupt) reported

    @googlenesthelp This is my second nest hub within 6 month, I am facing same display burning and flickering issue like previous one. Previous nest hub display was dead and replaced by redington team and same issue occur with replaced one. Is all the nest hub display get faulty?

  • jumphuck Jumphuck (@jumphuck) reported

    @ring charged me an annual fee and wont give me a refund. I cancelled my service 6 months ago because I sold that house. Even my video history shows camera offline for months. @googlenest

  • breslinkatie1 Katie (@breslinkatie1) reported

    @googlenesthelp my nest app has lost connectivity and won’t let me log in. I have force restarted the app and my phone, deleted the app and reinstalled the app. It just cycles back to the login screen.

  • JonH68 Jonathan Hales (@JonH68) reported

    @googlenest can’t login to my heating. What are you doing??!

  • brittniLRae Brittni Kingston (@brittniLRae) reported

    @googlenesthelp I just lost connectivity in the app - it’s unable to log back in. Help?

  • downhuman Downhuman (@downhuman) reported

    @brittniLRae @googlenesthelp Our nest cams are all down and cannot login to the service either

  • downhuman Downhuman (@downhuman) reported

    @brittniLRae @googlenesthelp Our nest cams are all down and cannot login to the service either

  • amir_ansari amir_ansari (he/him) (@amir_ansari) reported

    @googlenesthelp "there was a problem connecting to the camera stream" message in my history timeline from last night

  • Cyber_tec09 Cyber Tech (@Cyber_tec09) reported

    @JonH68 @googlenest Inbox me I can help you retrieve back your hacked, disabled, banned, suspended account.

  • Wellydrew AndyL (@Wellydrew) reported

    @brittniLRae @googlenesthelp Nest App gone down as well, keep getting connection error message

  • brittniLRae Brittni Kingston (@brittniLRae) reported

    @googlenesthelp Sure. Uninstalled. Reinstalled. Unfortunately an still stuck in the same cycle of logging in to the login screen on repeat.

  • brittniLRae Brittni Kingston (@brittniLRae) reported

    @googlenesthelp It typically goes straight back to the login screen. I’ve force closed the app a few times and tried again. Occasionally it stays in a spinning processing circle but usually just straight back to login.

  • brittniLRae Brittni Kingston (@brittniLRae) reported

    @googlenesthelp I just lost connectivity in the app - it’s unable to log back in. Help?

  • downhuman Downhuman (@downhuman) reported

    @brittniLRae @googlenesthelp Our nest cams are all down and cannot login to the service either

  • aledeniz Alessandro Riolo (@aledeniz) reported

    @trishankkarthik @rorysutherland @googlenest I did notice it in the late 90s, before they partnered with Yahoo. My brother noticed something was not working on their search engine (their only product back then), so I tried to contact their customer service. They didn’t have one. Not a single mail address or phone number.

  • huebner_roger Roger Huebner (@huebner_roger) reported

    @googlenesthelp I have a Nest Learning Thermostat that shows the continuous searching for a Wi-Fi network, never finds one. I have reset it - no change. Other Nest I have find Wi-Fi Networks no problem. Please Advise! T3017US White S/N 09AC01AF302106WJ

  • danilynntheging danielle (@danilynntheging) reported

    @googlenest I have a 2 month subscription and videos are being deleted before the 2 months are you able to help recover those videos? They are incredibly important

  • ewizworld Ray Wizbowski (@ewizworld) reported

    @googlenest why is it so hard to get a faulty doorbell replaced. I have been on chat with Andrew (case ID - 2-2849000031410). Two hours to tell me that he can not replace a dead unit and no resolution. Exceptionally bad experience.

  • KylieChinery Kylie (@KylieChinery) reported

    @googlenesthelp @brittniLRae Mine is doing the same, cannot login!

  • DeJ3sus17 Brian De Jesus (@DeJ3sus17) reported

    For everyone thinking about buying a nest third gen thermostat think other wise. We have had 2 that we bought in 2018 and one has gone bad. 3 years and it’s out of warranty so we won’t be getting a replacement. $250 wasted @googlenest #googlenest

  • Wellydrew AndyL (@Wellydrew) reported

    @brittniLRae @googlenesthelp Nest App gone down as well, keep getting connection error message

  • brittniLRae Brittni Kingston (@brittniLRae) reported

    @googlenesthelp It typically goes straight back to the login screen. I’ve force closed the app a few times and tried again. Occasionally it stays in a spinning processing circle but usually just straight back to login.

  • brittniLRae Brittni Kingston (@brittniLRae) reported

    @googlenesthelp It typically goes straight back to the login screen. I’ve force closed the app a few times and tried again. Occasionally it stays in a spinning processing circle but usually just straight back to login.

  • james72106874 JAY Da Pree (@james72106874) reported

    @googlenesthelp slow blue flashing light on the heat link, cannot connect the thermostat to it. Please help? Thank you

  • PlayByJ Jason Brown (@PlayByJ) reported

    @googlenesthelp Just chatted with your support who agreed there's an issue with my thermostat. Warranty expired literally days ago, so they recommend buying a new unit. Really? What happened to customer satisfaction? Customer loyalty is earned... You can still make this right.

  • downhuman Downhuman (@downhuman) reported

    @googlenesthelp cannot login to our nest account. On any device. Get a continuous spinning icon. Tried clearing data, etc. No joy.

  • Engineer7601 𝐃𝐚𝐫𝐫𝐚𝐧 Ⓜ️ 𝐇𝐚𝐧𝐝𝐬𝐡𝐚𝐰 (@Engineer7601) reported

    @googlenest - do me a favor? Stop deciding on your own to turn the temperature down in my house 10 degrees so that we all wake up freezing and my son gets sick. Thanks ahead of time! 🤬

  • royhendrickx Roy Hendrickx (@royhendrickx) reported

    @googlenesthelp 2/2 All devices and software are up to date. All are rebooted. Changing to a different speakergroup does not help. There are speakerpairs in the group. I'm sorry, but all these bugs (I have more) makes me regret ever buying your products.