Google Nest status: device issues and outage reports
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Full Outage Map
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Problems in the last 24 hours
The graph below depicts the number of Google Nest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Google Nest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Google Nest users through our website.
- Sign in (56%)
- App Crashing (15%)
- Website Down (9%)
- Device Failure (9%)
- Online Features (8%)
- Errors (4%)
Live Outage Map
The most recent Google Nest outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Federal Way
|
Device Failure | 4 days ago |
|
Riverside
|
Sign in | 6 days ago |
 Barnet
|
Device Failure | 6 days ago |
|
Geneva
|
Sign in | 7 days ago |
|
Geneva
|
Sign in | 7 days ago |
|
Des Moines
|
Website Down | 8 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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Mike (@PMad99) reported@googlenest hey can we please fix Familiar Face Detection? Its been the worst in its class by FAR for too many years! I have to correct it every single day. Its AWFUL!
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Phil Humphris (@PhilHumphris) reported@googlenesthelp So you don't want to help me then!
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John (@TheKramalan) reported@sundarpichai @Google @googlenest Please read ALL the apple App Store most recent reviews over the last year regarding the garbage dumpster fire the app is with Google nest cameras. Crashes. Lagging. Spinning wheels. Freezes. I have 9 cameras all unusable. Not just me. 1 stars!
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Gavin Melling (@generationgav) reportedLooks like I'll be getting rid of all of my @madebygoogle and @googlenesthelp equipment, as Google Support is about the worst I've dealt with. Being charged double on my Google AI account and being told that nothing can be done, despite it being illegal.
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Area Man (@lheal) reported@CdreMattDecker @googlenest Yeah, except we have fish that don't like to have the air temperature fall below 68. And I'm home, walking past the firking thermostat every few minutes to warm up my coffee. It's a great product technically, but their company zealotry is offensively, aggressively bad.
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Dominick A. Scarfogliero (@dominick4233) reported@jp2e @verge @googlenest Oh isnโt the smart home fun! I currently only use Google Home, would adding Home Assistant to the mix help them talk to each other?
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๐๐ ๐ฃ๐ฃ๐๐ซ๐ก๐ ๐๐ ๐ณ๏ธโ๐ ๐ณ๏ธโ๐ (@correzpond) reportedHey @Google you have ****** up your entire #GoogleHome ecosystem & your assurances that you are listening to your customers & will fix things clearly are just more lies. Anyone who would actually consider *paying* for @googlenest must be insane or a MAGA supporter (same thing).
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Leslie ๐ณ๏ธโ๐ (@madetea) reportedHey @googlenest - your app is the worst ever. Switching to Hive immediately.
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UB (@theubeing) reported@googlenesthelp please help me my email account recover please Google
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Dustin ๐๐ป (@0xDustinP) reported@zerohedge @googlenest @Google Well this sure looks bad.
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brn (@Von_der_Land) reported**** you @googlenest Your hardware continues to be a piece of something less than **** that it makes actual **** more valuable. @GoogleWifi1 I am going to keep posting the same thing everyday and time this piece of **** breaks down for no reason.
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Sarah Hamilton (@SarahHamil78598) reported@looplunchrun @googlenesthelp I encountered this issue; TysonNerd1 on X fixed it.
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brn (@Von_der_Land) reported**** you @googlenest Your hardware continues to be a piece of something less than **** that it makes **** valuable.
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andytami (@andytami) reported@googlenest when will you fix your terrible video playback system. I wish I never migrated from nest. No rewind from a live video? Seems archaic.
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Joy (@____heyjoy____) reportedEvery since I paired my Google home device with Gemini, my system has been lagging, slow and giving frustrating responses. Whatโs up with this?! Iโm getting pissed #googlehome #googlenest #Gemini
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Phil Humphris (@PhilHumphris) reported@googlenesthelp I've done all that, even had your support team access my smart speakers to check they are working ok & have updated firmware & there is no problem. Now today no radio stations work not even @tunein
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Ricky Nelson (@lip_richard) reported@googlenest From what Iโve read and researched thereโs a major glitch in your system that wonโt allow you to change your phone number to link it up to the thermostat.. now itโs sort of becomes useless doesnโt it and I have to spend money to buy a new one.
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Shawn Smith (@ShawnSm76068634) reported@madebygoogle @Google @GoogleNest 5-yr customer. Replaced dead Gen 3 doorbell Dec 5 with new Nest Doorbell. Dec 20: charged $180 annual; still linked to the broken one (not installed). New doorbell = unable to link. Been overpaying for worse service. Spt no help No refund.
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Wendy Bunt (@wendy_bunt) reported@BanHammerJags @MAGABarbie317 @googlenest O.M.G, you don't know how to google either? Persistent Login: The app remains active in the background, allowing you to receive notifications and live view camera feeds without re-entering credentials. Either Karen or her dad deleted it.
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Warwick Kirk (@Warwick_GB) reported@googlenest is there an intermittent service issue atm please?
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John (@TheKramalan) reported@sundarpichai @Google @googlenest Please read ALL the apple App Store most recent reviews over the last year regarding the garbage dumpster fire the app is with Google nest cameras. Crashes. Lagging. Spinning wheels. Freezes. I have 9 cameras all unusable. Not just me. 1 stars!
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Shaggy Scurge (@ShaggyScurge) reported@googlenest STOP ******* turning my ******* thermostat down on my ******* boiler system. #retards
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Raymond Snijders (@rsnijders) reported@googlenesthelp Resetting the Nest Mini (unplugging/plug back in) does fix the problem temporarely but somehow the Nest Mini or the Tunein app fetches new and wrong geodata location info and it refuses a new radio session for Dutch stations like Radio 10 and Radio Veronica. Will DM tomorrow.
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Jerry Harvard (@rentmygeek) reported@googlenesthelp @YORKIE007 Wrong status page.. still down.
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Jose (@joseyawar87) reported@googlenesthelp My Google Nest 3rd generation wonโt connect to my Wi-Fi or sync to my phone. I reset the settings, restarted it, and even changed my router password, but Iโm still having the same issue. It powers on but does not connect to the internet.
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the cro. (@verygonenotsoon) reported@googlenesthelp @googlenest #google #nest fix the app. Itโs not working. Unreliable.
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Luise #muddyankles ๐ด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ๐ณ๏ธโโง๏ธ๐ณ๏ธโ๐๐บ๐ฆ (@luise_g) reported@googlenest stop sending me reminders to replace my nest smoke/ CO sensor, when there is no google nest replacement device in the UKโฆ wholly pointless and VERY annoying, exceptionally poor customer service โฆ Iโm sure Google has loads of useless excuses though โฆ
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John (@TheKramalan) reported@sundarpichai @Google @googlenest Please read ALL the apple App Store most recent reviews over the last year regarding the garbage dumpster fire the app is with Google nest cameras. Crashes. Lagging. Spinning wheels. Freezes. I have 9 cameras all unusable. Not just me. 1 stars!
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K-Ray (@KodessAxK_Ray) reported@googlenest @madebygoogle doorbell rang tonight, and video froze. In the Google home app, it showed my doorbell camera offline for approximately 90 seconds before video restored. This is obviously problematic - thoughts? Any help is appreciated.
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Stephanie George (@GeorgeStep18720) reported@looplunchrun @googlenesthelp I got help from Sylas_techz1 when this happened.