Google Nest status: device issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Google Nest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Google Nest users through our website.

• Sign in (58%)
• App Crashing (15%)
• Online Features (9%)
• Website Down (9%)
• Device Failure (7%)
• Errors (3%)

Live Outage Map

The most recent Google Nest outage reports came from the following cities:

City	Problem Type	Report Time
Oak Lawn	App Crashing	2 months ago
Morton Grove	Device Failure	2 months ago
Boston	Device Failure	2 months ago
Federal Way	Device Failure	3 months ago
Riverside	Sign in	3 months ago
Barnet	Device Failure	3 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

• 
  bren (@brenrav1955qpr) reported 8 minutes ago

  @googlenest do you have a problem today

• 
  Traci L.🌎🇺🇸✌🏽💕 (@Sweetietweetttt) reported 9 minutes ago

  @status_is_down Down in FL, one day after taking a $100 resubscription fee from my bank account, with no notice yesterday. Horrible service @googlenesthelp

• 
  Neil (@OriginalNeilP) reported 19 minutes ago

  @googlenest @madebygoogle Why is all of nest down?

• 
  K-Ray (@KodessAxK_Ray) reported 23 minutes ago

  @googlenest @madebygoogle doorbell rang tonight, and video froze. In the Google home app, it showed my doorbell camera offline for approximately 90 seconds before video restored. This is obviously problematic - thoughts? Any help is appreciated.

• 
  Ed Piotrowski (@EdPiotrowski) reported 25 minutes ago

  @johncu71 It’s a ring camera in night mode. @googlenest still far better but sucks that they don’t have time lapse like they used to. When will those capabilities return Google?! Please fix it!

• 
  🦣🤙Paul Cherrington 🍒🇺🇦🤙🦣 (@PaulCherrington) reported 25 minutes ago

  @GoogleHome @googlenesthelp It's my thermostat. I don't pay a subscription and don't need help with what I set it at. Imagine if Ford shifted your car from drive to 3rd because they felt you didn't need to be in that gear. Would you be OK with that?

• 
  brn (@Von_der_Land) reported 27 minutes ago

  **** you @googlenest Your hardware continues to be a piece of something less than **** that it makes actual **** more valuable.

• 
  Domenic (Italian Christmas Donkey) (@WGGPapaDom) reported 28 minutes ago

  Absolutely love when my @googlenest shits the bed out of nowhere when it’s single degrees outside. Useless support articles are zero help and they haven’t been updated in easily 5 years. Can’t wait to get rid of them.

• 
  JOHNNYJET🇺🇸 (@JOHNNYJET3) reported 28 minutes ago

  @brian1222333 @Google @googlenest I second this. It's like they have the interns coding. Very annoyed at how crap and slow the move from nest has been.

• 
  Kyle Field (@mrkylefield) reported 30 minutes ago from Montalvo, California

  I can't wait until somebody replaces the garbage Google puts on its nest devices with @xai's @grok. It's frustrating having @googlenest hardware in the house when it's effectively useless for anything other than playing music and playing a slideshow of my photos.

• 
  John (@TheKramalan) reported 30 minutes ago

  @sundarpichai @Google @googlenest Please read ALL the apple App Store most recent reviews over the last year regarding the garbage dumpster fire the app is with Google nest cameras. Crashes. Lagging. Spinning wheels. Freezes. I have 9 cameras all unusable. Not just me. 1 stars!

• 
  Warwick Kirk (@Warwick_GB) reported 30 minutes ago

  @googlenest is there an intermittent service issue atm please?

• 
  MAGA Barbie 🇺🇸👱🏼‍♀️ (@MAGABarbie317) reported 32 minutes ago

  @sheetnwinch @googlenest Dude. It’s a joke. I don’t actually think someone from Google nest is going to see my tweet and run down 4 year old footage. Go get some fresh air.

• 
  Wayan Lee (@lee_wayan) reported 32 minutes ago

  @googlenesthelp @looplunchrun This is wrong… not working for me too

• 
  Green 6382 (@DbeanB51341) reported 37 minutes ago

  @zerohedge @googlenest @Google Why did you ask the ******* FBI for help genius?

• 
  54V4G3 (@L354UV4G3) reported 40 minutes ago

  @googlenesthelp fix the Nest app! I heavily rely on my Nest cams daily. I do not want the Google Home app.

• 
  brn (@Von_der_Land) reported 42 minutes ago

  **** you @googlenest Your hardware continues to be a piece of something less than **** that it makes **** valuable.

• 
  Joy (@____heyjoy____) reported 43 minutes ago

  Every since I paired my Google home device with Gemini, my system has been lagging, slow and giving frustrating responses. What’s up with this?! I’m getting pissed #googlehome #googlenest #Gemini

• 
  Rocky Mountain Air (@2ThinAir) reported 44 minutes ago

  @WAServers @JackPosobiec @googlenest Many cameras have internal memory to store footage in the event of slow wifi or wifi outage. I'm sure Nest tells people this in their terms and conditions which no one ever reads.

• 
  John&Neen (@john_bingman) reported 44 minutes ago

  @googlenesthelp @madebygoogle Others have same problem… what’s up ?

• 
  ContractBuddyApp (@UseCBApp) reported 46 minutes ago

  @googlenest @madebygoogle warnings every night despite "Nightly Promise" being OFF. You have broken my ecosystem. I need a full prorated refund for my 7 units immediately so I can switch to a supported UK brand. #NestProtect

• 
  Ron Smith (@Patriot_Ron1975) reported 49 minutes ago

  @googlenesthelp Google Nest is the Worst product on the Market.. I have a Nest that Cant Pair to anything.. I Bought a Bluetooth Stereo so I could link it with my Nest to play youtube over. BUT it wont pair with it or my IPAD

• 
  An Observer (@eyes_west) reported 51 minutes ago

  @googlenest fix your app

• 
  andytami (@andytami) reported 56 minutes ago

  @googlenest when will you fix your terrible video playback system. I wish I never migrated from nest. No rewind from a live video? Seems archaic.

• 
  Kimber (@KimberA777) reported 59 minutes ago

  @chiIIum @Google @googlenest MY OPINION-Actually, there is a lot more footage that won't be released due to: (1) it will not help in identifying any of the suspects (2) it's being blacked out because it shows Nancy being walked out the front door (3) it could be detrimental to the case.

• 
  Lufifi (@lufitoom) reported 1 hour ago

  @googlenesthelp @YORKIE007 Fix your status page ffs.

• 
  Ryan 💻🎧 (@therealryanhale) reported 1 hour ago

  @googlenest are you deadass putting my thermometers on eco mode in 100 degree weather? My house just shot up to 80 degrees inside without notifying me or anything. This is legit one of the worst home products I have ever purchased. This hasn't helped us at all

• 
  Jordan (@jordank925) reported 1 hour ago

  @googlenest Why is your **** down? Reddit confirms this is all over North America.

• 
  Lisa Jensen (@oneofmany654) reported 1 hour ago

  @p_e_a_c_e5566 @MAGABarbie317 @googlenest Sure that's why the CW didn't try and get any as they did in the Guthrie case... John was killed inside the house and then they threw him outside like trash.

• 
  Phil Humphris (@PhilHumphris) reported 1 hour ago

  @googlenesthelp So you don't want to help me then!