Google Nest status: device issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

Problems in the last 24 hours

The graph below depicts the number of Google Nest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (IST)	Number of reports	Baseline
Apr 16, 1:50 PM GMT+5:30	0	0
Apr 16, 2:10 PM GMT+5:30	0	0
Apr 16, 2:30 PM GMT+5:30	0	0
Apr 16, 2:50 PM GMT+5:30	0	0
Apr 16, 3:10 PM GMT+5:30	0	0
Apr 16, 3:30 PM GMT+5:30	0	0
Apr 16, 3:50 PM GMT+5:30	0	0
Apr 16, 4:10 PM GMT+5:30	0	0
Apr 16, 4:30 PM GMT+5:30	0	0
Apr 16, 4:50 PM GMT+5:30	0	0
Apr 16, 5:10 PM GMT+5:30	0	0
Apr 16, 5:30 PM GMT+5:30	0	0
Apr 16, 5:50 PM GMT+5:30	0	0
Apr 16, 6:10 PM GMT+5:30	0	0
Apr 16, 6:30 PM GMT+5:30	0	0
Apr 16, 6:50 PM GMT+5:30	0	0
Apr 16, 7:10 PM GMT+5:30	0	0
Apr 16, 7:30 PM GMT+5:30	0	0
Apr 16, 7:50 PM GMT+5:30	0	0
Apr 16, 8:10 PM GMT+5:30	0	0
Apr 16, 8:30 PM GMT+5:30	0	0
Apr 16, 8:50 PM GMT+5:30	0	0
Apr 16, 9:10 PM GMT+5:30	0	0
Apr 16, 9:30 PM GMT+5:30	0	0
Apr 16, 9:50 PM GMT+5:30	0	0
Apr 16, 10:10 PM GMT+5:30	0	0
Apr 16, 10:30 PM GMT+5:30	0	0
Apr 16, 10:50 PM GMT+5:30	0	0
Apr 16, 11:10 PM GMT+5:30	0	0
Apr 16, 11:30 PM GMT+5:30	0	0
Apr 16, 11:50 PM GMT+5:30	0	0
Apr 17, 12:10 AM GMT+5:30	0	0
Apr 17, 12:30 AM GMT+5:30	0	0
Apr 17, 12:50 AM GMT+5:30	0	0
Apr 17, 1:10 AM GMT+5:30	0	0
Apr 17, 1:30 AM GMT+5:30	0	0
Apr 17, 1:50 AM GMT+5:30	0	0
Apr 17, 2:10 AM GMT+5:30	0	0
Apr 17, 2:30 AM GMT+5:30	0	0
Apr 17, 2:50 AM GMT+5:30	0	0
Apr 17, 3:10 AM GMT+5:30	0	0
Apr 17, 3:30 AM GMT+5:30	0	0
Apr 17, 3:50 AM GMT+5:30	0	0
Apr 17, 4:10 AM GMT+5:30	0	0
Apr 17, 4:30 AM GMT+5:30	0	0
Apr 17, 4:50 AM GMT+5:30	0	0
Apr 17, 5:10 AM GMT+5:30	0	0
Apr 17, 5:30 AM GMT+5:30	0	0
Apr 17, 5:50 AM GMT+5:30	0	0
Apr 17, 6:10 AM GMT+5:30	0	0
Apr 17, 6:30 AM GMT+5:30	0	0
Apr 17, 6:50 AM GMT+5:30	0	0
Apr 17, 7:10 AM GMT+5:30	0	0
Apr 17, 7:30 AM GMT+5:30	0	0
Apr 17, 7:50 AM GMT+5:30	0	0
Apr 17, 8:10 AM GMT+5:30	0	0
Apr 17, 8:30 AM GMT+5:30	0	0
Apr 17, 8:50 AM GMT+5:30	0	0
Apr 17, 9:10 AM GMT+5:30	0	0
Apr 17, 9:30 AM GMT+5:30	0	0
Apr 17, 9:50 AM GMT+5:30	0	0
Apr 17, 10:10 AM GMT+5:30	0	0
Apr 17, 10:30 AM GMT+5:30	0	0
Apr 17, 10:50 AM GMT+5:30	0	0
Apr 17, 11:10 AM GMT+5:30	0	0
Apr 17, 11:30 AM GMT+5:30	0	0
Apr 17, 11:50 AM GMT+5:30	0	0
Apr 17, 12:10 PM GMT+5:30	0	0
Apr 17, 12:30 PM GMT+5:30	0	0
Apr 17, 12:50 PM GMT+5:30	0	0
Apr 17, 1:10 PM GMT+5:30	0	0
Apr 17, 1:30 PM GMT+5:30	0	0
Apr 17, 1:50 PM GMT+5:30	0	0

At the moment, we haven't detected any problems at Google Nest. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Google Nest users through our website.

Sign in (37%)
Website Down (20%)
App Crashing (14%)
Device Failure (14%)
Errors (9%)
Online Features (6%)

Live Outage Map

The most recent Google Nest outage reports came from the following cities:

City	Problem Type	Report Time
Wesley Chapel	Device Failure	8 days ago
Sandusky	Device Failure	9 days ago
Tampa	Errors	17 days ago
Escondido	App Crashing	21 days ago
Chepstow	Sign in	1 month ago
Lincoln	App Crashing	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

John (@TheKramalan) reported 5 minutes ago
@sundarpichai @Google @googlenest Please read ALL the apple App Store most recent reviews over the last year regarding the garbage dumpster fire the app is with Google nest cameras. Crashes. Lagging. Spinning wheels. Freezes. I have 9 cameras all unusable. Not just me. 1 stars!
andytami (@andytami) reported 5 minutes ago
@googlenest when will you fix your terrible video playback system. I wish I never migrated from nest. No rewind from a live video? Seems archaic.
Jared (@Jared4692002) reported 9 minutes ago
@googlenesthelp Tried that… “You must sign in before contacting a support specialist. Please sign inand then refresh this page.” THE PROBLEM IS I CANT SIGN IN!!! What’s plan B.
Tim Douglas (@awesomedud69) reported 9 minutes ago
@googlenest Hi I have a 3rd generation thermostat that went out of warranty last year. Wifi no longer works on it and apparently it's a known issue. Everything else still works. Called tech support and they tried everything. I assume I'm out of luck on a 3 year old thermostat?
Ben Marshall (@marshallb60) reported 13 minutes ago
@googlenest hi my doorbell won’t re attach to the plate. I think the pin at the top isn’t popping out. Is there a way to fix it?
Legoboy2002 (@Legoboy20021) reported 14 minutes ago
@googlenesthelp Hey Google can you help me fix stuff on the internet because when I search up The Owl House I can see That The Where To Watch is hiding Prime Videos and Apple TV How Can I Fix This?
Danny Harrington (@Dj_Danny_H) reported 15 minutes ago
@googlenesthelp no support available? I've been without internet for almost 24 hours because your mesh system randomly stopped working. Taking my entire home offline.
Bill Dixon (@WOsloop_ORD) reported 16 minutes ago
@googlenest Do you still manufacture Smoke/CO2 monitors? I am having a problem with one and probably need to replace.
Ricky D (@Disisr) reported 19 minutes ago
@Google @googlenest i have to say: you cust. ser. is very poor. I have been dealing with an issue since Monday and 2day is Friday and still not resolved. I have been on the phone everyday to be transferred from person to person or disconnected and still dont have a resolution.
Joy (@____heyjoy____) reported 22 minutes ago
Every since I paired my Google home device with Gemini, my system has been lagging, slow and giving frustrating responses. What’s up with this?! I’m getting pissed #googlehome #googlenest #Gemini
Bryan Davis (@brycdavis) reported 24 minutes ago
@googlenesthelp I did and was ZERO help. Just make gemini work.
Madad Incorporated Cards and More (@micardsnmore) reported 25 minutes ago
Don't use @Weather_Makers in Northbrook if you are brown. The lady I asked if they had a backup battery option because our association harasses us by cutting the power. They don't know that @googlenest makes a power connector that connects to the furnace. No laws broken Karen.
Bill Dixon (@WOsloop_ORD) reported 28 minutes ago
@AppleSupport @googlenest I updated to iOS 26.1, and now my nest thermostat changes from Home to Away automatically without leaving home. Are others having this issue with Nest Thermostat App?
Chad Boudreaux (@ChadB0826) reported 33 minutes ago
@googlenesthelp I have a nest thermostat that will not connect to wifi (2.4 ghz). I've tried everything from reset, to router reset, an other trouble shooting methods. It's never connected since the day I purchased it new. I firmly believe its the nest device not working.
Audio Engineer (@aud_eng) reported 34 minutes ago
I was excited to install a new Nest 4th Gen learning thermostat to replace my ecobee which was working fine, @googlenest. The only reason I have one is remote sensors. THE NEST TEMP WAS SET TO 68 BUT IT'S STILL HEATING AT 77 DEGREES! WHY?? Do I need to have this unit replaced? I can't turn enough of this eco-garbage off. I'm smart enough to know exactly what I want to temp to stay at and not have my temperature change on it's own. Please advise, I thought we were over the frozen dead grandmas of 8 years ago.
cesar (@Ceedizzy1) reported 38 minutes ago
@googlenesthelp I need help, my nest thermostat lost wifi and I did everything and can't get it to work again. The thermostat works but no wifi connectivity. Did a reset , reset account connections, rebooted modem and router. PLEASE HELP!!
Nathan Warnick 🎦 (@DH5tv) reported 39 minutes ago from City of Hazel Park, Michigan
@googlenesthelp Working fine in the garbage Google home app, outage seems to be on your end
Sam Beanz (@beanz_sam) reported 40 minutes ago
@googlenesthelp I am having trouble logging in to my nest app or the website. I have tried to reset my password but I'm not getting any emails through. Is this a wider issue?
Sircoynie 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@sircoynie) reported 40 minutes ago
@googlenest my nest is connected to the internet but app showing it as offline?
Rob Williams (@codeslubber) reported 40 minutes ago
@CoffindafferFBI Note on systems thinking and why compute systems are still such garbage: minute those cameras are disabled in a systematic way, 911 needs to be called by the system, for sure she had @googlenest subscription service. Product once again has been demonstrated to be utterly USELESS.
Vicki Russell (@VickiRussell62) reported 41 minutes ago
Hey @AmazonAustralia I purchased a Google Nest and I have been sent a European plug. It will not work in an Australia and your site is not allowing me to replace it. Your chat bot did not help either. How do I get this exchanged so I can use it? @googlenesthelp
John (@TheKramalan) reported 43 minutes ago
@sundarpichai @Google @googlenest Please read ALL the apple App Store most recent reviews over the last year regarding the garbage dumpster fire the app is with Google nest cameras. Crashes. Lagging. Spinning wheels. Freezes. I have 9 cameras all unusable. Not just me. 1 stars!
JC (@Janncolon) reported 46 minutes ago
@googlenest your support service is terrible!
John (@TheKramalan) reported 47 minutes ago
@sundarpichai @Google @googlenest Please read ALL the apple App Store most recent reviews over the last year regarding the garbage dumpster fire the app is with Google nest cameras. Crashes. Lagging. Spinning wheels. Freezes. I have 9 cameras all unusable. Not just me. 1 stars!
ContractBuddyApp (@UseCBApp) reported 48 minutes ago
@googlenest @madebygoogle warnings every night despite "Nightly Promise" being OFF. You have broken my ecosystem. I need a full prorated refund for my 7 units immediately so I can switch to a supported UK brand. #NestProtect
Dr. Bill Davis (@Dr_Bill_Davis) reported 53 minutes ago
@googlenesthelp Hi Google Nest Support — I requested a phone callback through the official Help Center for my Nest Wi-Fi Pro issue, but never received the call. I’ve tried multiple times with no follow-up. Can you help escalate this or advise the best next step to reach a live support agent? Thank you.
Dustin 👌🏻 (@0xDustinP) reported 54 minutes ago
@zerohedge @googlenest @Google Well this sure looks bad.
Robert Chambers (@robbierooms) reported 56 minutes ago
@googlenesthelp @JuliaYetter I’m having a similar issue, please help?
brn (@Von_der_Land) reported 1 hour ago
**** you @googlenest Your hardware continues to be a piece of something less than **** that it makes actual **** more valuable. I am going to keep Posting the same thing everyday and time this piece of **** breaks down for no reason.
Sam (@Scselig1) reported 1 hour ago
@googlenest down???