Is Google Nest down?
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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Google Nest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Google Nest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Google Nest users through our website.
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Sign in (50%)
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Online Features (17%)
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Device Failure (12%)
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App Crashing (10%)
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Website Down (10%)
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Errors (2%)
Live Outage Map
The most recent Google Nest outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Seattle |
Sign in | |
| Havertown |
Online Features | |
 Bhubaneshwar |
Online Features | |
 Whitchurch |
Website Down | |
| Rochester |
Device Failure | |
| Didcot |
Online Features |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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Maggie Avila
(@magtheradon) reported
I just said, Hey Google, cease all directives” and SHE DID NOT COMPUTE. I am SO let down. @Google @googlenest @googlenesthelp
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Jeffery kresha
(@jDORK707) reported
@googlenest I have a 1st gen Chromecast and an ultra but neither have google TV on them to do the comparison. I have only had the audio and jitter issue when using Google TV for playback.
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Andrew Burke
(@apburke) reported
@googlenesthelp Purchased a new Chromecast with Google TV and set it up. I can't control it using my Google Home speaker. when I ask Google to show me action movies on Bedroom TV it says it is doing it but nothing happens. After a few seconds it says something went wrong. Help
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PẠƦŁẠ¥ 🅓🅒
(@ParlayDC) reported
@googlenest Still not working
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ktlynksdy
(@ktlynksdy) reported
@googlenest I want to help close this ticket (and finish my last ep of @Succession_HBO) Absolutely available tomorrow to test additional scenarios.
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Pier-Luc Brault
(@plbrault) reported
@googlenest I am using a Home speaker from 2017 and a Home Mini from 2018. Both started acting up about a week ago (saying "There was a glitch..." once in a while) so I power-resetted them yesterday and now they are saying they are not setup yet even after completely reconfiguring one.
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Christina Novak
(@ChristinaNovak_) reported
@googlenest I've tried 3x to sort my Nest issue and 3x I have been cut off and no one calls back even though they have my information 😡
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Andrew Armer
(@AndrewArmer1) reported
@googlenesthelp Your support is terrible. My family has had an issue with the Google nest for over two weeks, and your support continues to not respond to our inquiries. Based off of my own research, we need a new router. Do your job, and get back to people when you say you will.
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JL401
(@Jbird747) reported
@googlenesthelp Do you also cover Chromecast devises? My latest Chromecast and Chromecast 2nd gen have same problem; The music always stops at 20min when I cast AppleMusic with the song 20min or longer. Even on the different Wi-fi, same happends.
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Björn Laget
(@Beejay_A2B) reported
@googlenesthelp hi, there’s not much to be found about the N9 error online. Do you have a phone support number for Belgium? Problem is that the heat link won’t connect with the Nest 3rd Gen thermostat. Factory reset with both didn’t do the trick.
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Gina Kaz
(@GinaKaz) reported
@googlenesthelp been dealing with customer support for months now. Still no resolution for my router that keeps disconnecting from the internet. I want to be refunded for this **** equipment that doesn’t work.
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lauren llorente
(@Lauren32211916) reported
@googlenest my router is upstairs in the living room and i’m in the basement, but i’ve never had a problem with that before. i’ve tried to redo the google with lights, make sure govee works with google, i have no idea what it is
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mehdi hilli
(@mehdi_hilli) reported
@googlenest Hello. Yes I just bought the camera and I noticed there is no noise at all. So I put the camera to my ear and I could hear a faint noise. I tried changing the microphone sensitivity but it did not help. Does this mean it is faulty? Or is this how it is always?
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Pier-Luc Brault
(@plbrault) reported
@googlenest Thank you for your prompt response. I reinstalled the app and cleared the cache, then I proceeded to factory-reset one of the speakers again before going through the setup process another time. Unfortunately, the issue is still present.
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Kirbae
(@sarah10230191) reported
@googlenest I thought the original problem was in reference to the Chromecast, which is where I’m having issues. I’ve had seamless streaming instantly from my phone from various apps until now and all of the apps will not recognize it as a device. I’ve unplugged and reset but still errors
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Chris Brown
(@chriswho) reported
@googlenest Aside from laughing at it and turning it off and on (unplugging it), I haven't tried to troubleshoot. Since it heard right, I figured the problem was in the cloud, not the hardware.
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J. Kelly
(@jackieayres) reported
@GoogleNest just guessed the music I wanted to play on the app I wanted to use before I could say anything but “Hey, Google, play...” WTF 👀
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Rik D'huyvetters
(@RikDhuyvetters) reported
@googlenest Turning it off and on seemed to have resolved the issue :) That is normally what I try first, but since it coincided with the outages, I assumed that that was the cause. Thanks for the assistance.
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Miles Cooper
(@coops_92) reported
@googlenest hi, I've been in touch with support but they aren't helping at all. The Google assistant has stopped working on my best hub, Google homes and my pixel 5. It's been down for a few days now either saying "there was a glitch" or "cant connect to Google"
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Gina Kaz
(@GinaKaz) reported
@googlenest our nest router keeps disconnecting from the internet, we’ve contacted support multiple times with no resolution, we need internet. HELP!
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Enchanted Gardening
(@Enchanted_Gadnr) reported
@googlenesthelp Hi. I messaged you just now. My nest camera is not working. Blue spinning circle and won’t connect to WiFi. I am in the UK. Old camera in the back is working fine and my doorbell too. But not my front of house camera, which I got in March from you as a replacement for old one.
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William Chard
(@williamchard) reported
@googlenesthelp hey after the outage my nest learning thermostat lost The ability to find my home wifi. I rebooted it, reset it, rebooted my nest Wi-Fi, rebooted the modem, and did that a second time. What can I do to help get my thermostat working again?
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ktlynksdy
(@ktlynksdy) reported
@googlenest Hi! This is only an issue with HBO Max from an iPhone XS. I don’t not have and android device to compare.
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Vikas Kale
(@VK_231) reported
@googlenest today I purchased google nest mini. Wen i plugged in its nt workin properly smtym it's responding n sometimes it's automatically shutdown
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Deepak Kukreja
(@Deepakkukreja19) reported
@googlenest I have answered everything on FB support chat..but noone is replying and solving issue
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Anantha Shayana. D
(@RAYSITI) reported
@googlenest I've reset the device / the language settings multiple times from the mob app. Only thing that stops it from switching back to Hindi is to set the primary language to Eng-UK and not Eng-India. Once I switch back to Eng-Ind, the problem's back.
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Kirbae
(@sarah10230191) reported
@googlenest @jDORK707 Having the same issue, I live in a small apartment ... my router, Chromecast device and phone can pretty much hold hands. What’s troubleshooting option #2?
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Deepak Kukreja
(@Deepakkukreja19) reported
@googlenest my home thermostat unable to connect to WiFi .. Tried all sort of methods reboot restart factory reset still it won't work ..Fix Asap.
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Alpha Wong
(@alphawong_hk) reported
@googlenest Dec 2020 same issue. After few pair and unpair and it Malfunctions
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Jack Shepard
(@Xceptionalthief) reported
@googlenest help. Nest thermostat will not turn on heat unless I manually change the mode every time. Gets cold at night when it doesn’t turn on when scheduled