Google Nest status: device issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Problems in the last 24 hours
The graph below depicts the number of Google Nest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Google Nest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Google Nest users through our website.
- Sign in (55%)
- App Crashing (15%)
- Device Failure (10%)
- Website Down (9%)
- Online Features (8%)
- Errors (3%)
Live Outage Map
The most recent Google Nest outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Oak Lawn
|
App Crashing | 13 days ago |
|
Morton Grove
|
Device Failure | 26 days ago |
|
Boston
|
Device Failure | 1 month ago |
|
Federal Way
|
Device Failure | 1 month ago |
|
Riverside
|
Sign in | 1 month ago |
 Barnet
|
Device Failure | 1 month ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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K-Ray (@KodessAxK_Ray) reported@googlenest @madebygoogle doorbell rang tonight, and video froze. In the Google home app, it showed my doorbell camera offline for approximately 90 seconds before video restored. This is obviously problematic - thoughts? Any help is appreciated.
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@benignvanilla.bsky.social (@BenignVanilla) reported@zoomyzoomm I did the @googlenest upgrade to #gemini and now it'***** or miss if I can turn the lights on or off. Earlier this week I also discovered "shut the living room off" no longer does just lights, but everything in the room...including the thermostat. Garbage.
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Raymond Snijders (@rsnijders) reported@TuneInSupport @googlenest @googlenesthelp After six years of listening to Dutch radio stations on my 3 Google Nest Mini device, i get a 'This station is not available in your country' notice several times a day! Please fix this!! It's getting on my nerves!
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Tim Douglas (@awesomedud69) reported@googlenest Hi I have a 3rd generation thermostat that went out of warranty last year. Wifi no longer works on it and apparently it's a known issue. Everything else still works. Called tech support and they tried everything. I assume I'm out of luck on a 3 year old thermostat?
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Fl guy (@Thesteve4) reported@googlenest thermostats are the absolute worst. Whether data farming or ending a set up because the brand new batteries shipped with the unit are bad, save yourselves the trouble and get an @ecobee
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Dr. Bill Davis (@Dr_Bill_Davis) reported@googlenesthelp Hi Google Nest Support — I requested a phone callback through the official Help Center for my Nest Wi-Fi Pro issue, but never received the call. I’ve tried multiple times with no follow-up. Can you help escalate this or advise the best next step to reach a live support agent? Thank you.
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Mark Nusbaum (@markjoby33) reported@googlenesthelp Hello, I have a recurring issue with my camera flood lights, the lights work but the app does not show the lights. Whenever I call support they ask me to reset the camera which I have done multiple times. I was told it is an issue that upper mgmt is aware of it,
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54V4G3 (@L354UV4G3) reported@googlenesthelp fix the Nest app! I heavily rely on my Nest cams daily. I do not want the Google Home app.
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Kerry C (@countryrunnerk) reported@Buff_Monkey @googlenest @iHeartRadio I’m having the same issue.
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Rob Williams (@codeslubber) reported@CoffindafferFBI Note on systems thinking and why compute systems are still such garbage: minute those cameras are disabled in a systematic way, 911 needs to be called by the system, for sure she had @googlenest subscription service. Product once again has been demonstrated to be utterly USELESS.
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brn (@Von_der_Land) reported**** you @googlenest Your hardware continues to be a piece of something less than **** that it makes actual **** more valuable.
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brn (@Von_der_Land) reported**** you @googlenest your hardware is nothing but less than a piece of ****.
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Jason (@JasonKatz633411) reported@googlenest both of my nest temperature sensors disconnected in the middle of the night. I've gone through all the troubleshooting to reconnect. They get added to my account but perpetually show no connection. Is this part of a larger outage? Can you assist?
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John (@TheKramalan) reported@sundarpichai @Google @googlenest Please read ALL the apple App Store most recent reviews over the last year regarding the garbage dumpster fire the app is with Google nest cameras. Crashes. Lagging. Spinning wheels. Freezes. I have 9 cameras all unusable. Not just me. 1 stars!
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Wayan Lee (@lee_wayan) reported@googlenesthelp @looplunchrun This is wrong… not working for me too
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BlessedInGod (@Overcomer2090) reportedSomething wrong with Nest app. It's a lengthy outage or google is purposely disabling Nest app. #nest @googlenesthelp
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quad (@djquadrillion) reported@googlenesthelp @looplunchrun The dashboard says everything is fine but users here are reporting outages and on down detector… why is the page saying all is good when it’s clear that isn’t the case?
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Raymond Snijders (@rsnijders) reported@googlenesthelp I don't have a Radio section under Services in the Home app. Could that be because i'm in the Netherlands? Anyway, it's a TuneIn problem i think. Even when i cast from the (working) TuneIn app on my phone, i get the same notice that the station isn't available in my country.
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UB (@theubeing) reported@googlenesthelp please help me my email account recover please Google
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Brad (@BradFromFlorida) reported@zerohedge @googlenest @Google Probably from a couple hundred login attempts to be fair
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CC (@TheDocsPond17) reported@googlenest is there an issue going on with the app?
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brn (@Von_der_Land) reportedGoing forward I will be using my account to cuss on @googlenest everytime it randomly goes offline. Here we go… **** YOU @googlenest
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brn (@Von_der_Land) reported**** you @googlenest Your hardware continues to be a piece of something less than **** that it makes actual **** more valuable.
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Angel (@AngelOf1764) reported@Gardyloo_Alert Every man should have a camera facing their door and living area, not wifi but micro sd or usb thumb drive to protect themselves from bad people like this woman. **** like @googlenest from @Google goes to from cloud and they use it for their ai and spying on you, the evil cloud
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Wendy Bunt (@wendy_bunt) reported@BanHammerJags @MAGABarbie317 @googlenest In your last post....this quote from you "he was framing John's death as an accident"....please explain! If you are already signed into the Ring app, you do not need to sign in again to use it, as it is designed to keep you logged in for, at minimum, 30 days of consistent use!
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Julian Pompeo (@julian_pompeo) reported@googlenest if you are going to replace a product at-least do it with something worth of buying. The first alert SC5 is a terrible replacement for the nest protect.
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Connor Skorupski (@ConnorSkorupski) reported@googlenesthelp My account has been hacked I need to get into my account please help
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Phil Humphris (@PhilHumphris) reported@googlenesthelp I've done all that, even had your support team access my smart speakers to check they are working ok & have updated firmware & there is no problem. Now today no radio stations work not even @tunein
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****** 🎿⛷️🥅🏒🟦 (@shorn2222) reported@googlenest what is going on? I can’t login
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SimplyScoops_ (@SimplyScoops_) reported@googlenest your online service is down. Fix it!!