Google Nest status: device issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Google Nest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Google Nest users through our website.

• Device Failure (43%)
• Errors (29%)
• Online Features (14%)
• App Crashing (14%)

Live Outage Map

The most recent Google Nest outage reports came from the following cities:

City	Problem Type	Report Time
Blain	Device Failure	11 days ago
Paris	Errors	11 days ago
Sale	Device Failure	11 days ago
Veneux-les-Sablons	Online Features	11 days ago
Paris	Device Failure	11 days ago
Rennes	Errors	11 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dominick A. Scarfogliero (@dominick4233) reported 10 seconds ago

  @jp2e @verge @googlenest Oh isn’t the smart home fun! I currently only use Google Home, would adding Home Assistant to the mix help them talk to each other?

• 
  brn (@Von_der_Land) reported 1 minute ago

  **** you @googlenest you ******* piece of ****.

• 
  Jordan (@jordank925) reported 12 minutes ago

  @googlenest Why is your **** down? Reddit confirms this is all over North America.

• 
  Jayjose (@Jayjose4) reported 13 minutes ago

  @googlenesthelp @looplunchrun Still down. Not working

• 
  Vince Ducote (@vducote) reported 16 minutes ago

  I’m fully in the ecosystem, but @Google is making it harder to stay. We shouldn't have to pay more for a "smarter" home that actually does less. Bring back Continued Conversation and fix speaker group playback! #GoogleNest #TechFail

• 
  Bryan (@Backflip25) reported 18 minutes ago

  @googlenesthelp My Nest Mini 2 seems to have broken completely. When ask it to play a playlist from my @Spotify Premium it plays some other random playlist. It's made playing songs on it almost impossible. Ive already unplugged it, factory reset it & deleted & reinstalled it

• 
  John&Neen (@john_bingman) reported 21 minutes ago

  @googlenesthelp service is down you guys, need this to be fixed ASAP please…

• 
  John&Neen (@john_bingman) reported 22 minutes ago

  @googlenesthelp @madebygoogle Nest down, I’m not the only one complaining

• 
  brn (@Von_der_Land) reported 27 minutes ago

  **** you @googlenest Your hardware continues to be a piece of something less than **** that it makes **** valuable.

• 
  Louis Glaser (@looplunchrun) reported 28 minutes ago

  @googlenesthelp service seems to be down despite your status detector saying all clear. Cannot log into account on app or web. Have tried different devices to no avail. Please help.

• 
  Joy (@____heyjoy____) reported 31 minutes ago

  Every since I paired my Google home device with Gemini, my system has been lagging, slow and giving frustrating responses. What’s up with this?! I’m getting pissed #googlehome #googlenest #Gemini

• 
  CC (@TheDocsPond17) reported 33 minutes ago

  @googlenest is there an issue going on with the app?

• 
  Nigel Hobden (@NHNTweets) reported 37 minutes ago

  @googlenesthelp I'd prefer to keep this public so others can learn from the issue, the simple fact is Google have dropped the ball on the Hot Water side of the options in Home, scheduling isn't possible whether new or existing which makes it absolutely useless to switch form Nest to Home

• 
  Luise #muddyankles 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍⚧️🏳️‍🌈🇺🇦 (@luise_g) reported 38 minutes ago

  @googlenest stop sending me reminders to replace my nest smoke/ CO sensor, when there is no google nest replacement device in the UK… wholly pointless and VERY annoying, exceptionally poor customer service … I’m sure Google has loads of useless excuses though …

• 
  I didnt vote for him (@BirdChayser) reported 40 minutes ago

  @yashar Isn’t this the EXACT thing that AI should be used for? It shouldn’t require a ******* subscription. It SHOULD be monitoring for this kind of **** and alerting authorities. It would be great at it. @googlenest This should be your shining moment but instead you’re too greedy.

• 
  Lisa Jensen (@oneofmany654) reported 41 minutes ago

  @p_e_a_c_e5566 @MAGABarbie317 @googlenest Sure that's why the CW didn't try and get any as they did in the Guthrie case... John was killed inside the house and then they threw him outside like trash.

• 
  Prabhnoor Singh (@Prabhnoor0007) reported 41 minutes ago

  @googlenesthelp @suzfly Hi. I need help with my nest thermostat

• 
  Non-Linear (@nonlinear_james) reported 42 minutes ago

  Hey @googlenest my smoke alarms are less than 2 years old and you marketed them as 10 year alarms. **** YOU EITH YOUR EXPIRING SOON BULLSHIT. I smell class action incoming.

• 
  brn (@Von_der_Land) reported 44 minutes ago

  **** you @googlenest Your hardware continues to be a piece of something less than **** that it makes **** valuable.

• 
  Rob Williams (@codeslubber) reported 45 minutes ago

  @CoffindafferFBI Note on systems thinking and why compute systems are still such garbage: minute those cameras are disabled in a systematic way, 911 needs to be called by the system, for sure she had @googlenest subscription service. Product once again has been demonstrated to be utterly USELESS.

• 
  Area Man (@lheal) reported 45 minutes ago

  @CdreMattDecker @googlenest Yeah, except we have fish that don't like to have the air temperature fall below 68. And I'm home, walking past the firking thermostat every few minutes to warm up my coffee. It's a great product technically, but their company zealotry is offensively, aggressively bad.

• 
  abhishek gupta (@guptab02) reported 47 minutes ago

  @googlenest it is really sad to see.. Google doesn't provide any support for damaged nest devices after warranty period.. And there are no stores as well who can look and fix it..

• 
  Envelope Gravy (@dubsy54321) reported 48 minutes ago

  @brian1222333 @Google @googlenest Yeah the switch essentially killed my nest camera. It's always offline now.

• 
  Jared (@Jared4692002) reported 48 minutes ago

  @googlenesthelp Tried that… “You must sign in before contacting a support specialist. Please sign inand then refresh this page.” THE PROBLEM IS I CANT SIGN IN!!! What’s plan B.

• 
  Ron Smith (@Patriot_Ron1975) reported 48 minutes ago

  @googlenesthelp Google Nest is the Worst product on the Market.. I have a Nest that Cant Pair to anything.. I Bought a Bluetooth Stereo so I could link it with my Nest to play youtube over. BUT it wont pair with it or my IPAD

• 
  brn (@Von_der_Land) reported 51 minutes ago

  **** you @googlenest your hardware is nothing but less than a piece of ****.

• 
  Lesley Jenkinson (@LesleyJenkinson) reported 57 minutes ago

  @googlenesthelp Hi, my Nest Learning Thermostat (3rd gen) has lost connection to the wifi for no apparent reason. I've followed the suggestions on the help pages, but it's still not able to find any wifi networks when searching. Can you help please?

• 
  Lufifi (@lufitoom) reported 59 minutes ago

  @googlenesthelp You might want to update your service status. Thousands are reporting not being able to connect via app or login. Reddit and Downdetector going crazy.

• 
  Star Trek: Phoenix (@startrekphoenix) reported 59 minutes ago

  @googlenest My app is down and has been since last night.

• 
  SimplyScoops_ (@SimplyScoops_) reported 59 minutes ago

  @googlenest your online service is down. Fix it!!