Is Google Nest down?
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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Google Nest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Google Nest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Google Nest users through our website.
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Sign in (42%)
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Website Down (21%)
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Online Features (11%)
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App Crashing (11%)
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Errors (8%)
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Device Failure (8%)
Live Outage Map
The most recent Google Nest outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Chepstow |
Sign in | |
 Lincoln |
App Crashing | |
 Tequisquiapan |
Sign in | |
 Rödermark |
Errors | |
| Katy |
Device Failure | |
| Ashburn |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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⛄️ Merry Joe-mas 🎄
(@Nidocamen) reported
@googlenest With due respect, and pardon my anger, but... DO NOT SEND ME TO A F***ING FORUM THREAD. Give me an ACTUAL HELP ARTICLE or just tell me that IT"S NOT POSSIBLE. KINDLY TELL ME EXACTLY WHICH SETTING TO CHANGE IN THE APP. Thank you.
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David
(@AmazinDavey) reported
Did I mention I've been asking for a phone call from @googlenesthelp for days now and I still haven't received one? Worst customer service I've ever had to deal with.
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..::HeatherKay::..
(@heatherrrkay) reported
@googlenest Can you run more than one smart plug to one nest mini? And I have my tv plugged into a smart plug, but it won’t turn on. Help help!
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DMC
(@NovelFemme13) reported
@googlenesthelp Hello nest offline for months and won’t connect to WiFi. Tried all troubleshooting. What next please?
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Nasir Muhammad Al-Amreeki
(@nasiralamreeki) reported
@googlenest @AKtech2021 You realize how bad the latest firmware broke people’s connectivity? See your forums and Reddit everyone’s having major issues
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David
(@AmazinDavey) reported
Honestly @googlenesthelp has been by far the worst support I've ever gotten. I ordered a Google Home Max that was defective out of the box. I've gone through every troubleshooting step Google asked me to do and was told I would receive a shipping label last week so it could be
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Adrian Chavez
(@adrian17chavez) reported
@googlenesthelp hi my nest thermostat no longer can find my wifi or any wifi. I have rebooted my wifi, reset the nest, deleted my app nothing seems to work. Saw a YouTube video with similar issue and was directed here. Please help.
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David
(@AmazinDavey) reported
replaced and yet here I am with no return label. Support has been putting me through an endless loop. Fix this by the end of the day @googlenesthelp, if not, I'm switching over to Amazon Alexa.
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N’adom
(@TheRealNadom) reported
@googlenesthelp Hi Google, please my Google assistant is playing the wrong music from Apple Music on the Google Home Mini. Please help.
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JJ.
(@JackJack_IOT) reported
@googlenest Hello! I get "Your name is Jack" (correct), and only one device in the kitchen. Both me and my Girlfriend have the same issue, it seems to have got worse since it updated to 229149
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1373 - 5 Days Until Birthday
(@SusanosWrath) reported
@googlenest I need help with the Funimation app's casting. It is using the Portuguese, English and Spanish subtitles all at once and it shouldn't be. I reset the Chomecast, cleared app data, deleted the app, and it still did this
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Slava Mogutin
(@SLAVAMOGUTIN) reported
@googlenest Hi, my Chromecast suddenly stopped appearing on my phones/tablet. I’ve tried everything on your help site. Any help would be appreciated! (Please?)
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Peterson Timothy
(@timothycd) reported
Getting to that stage of being a dad where I yell at anyone who touches the thermostat. Thank heaven for @googlenest so I can simply turn it back down from my phone. #dadhack
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#Analogue
(@MayfieldNinja) reported
@googlenest Not a lot is going on with it, that’s kinda the problem.
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Eric VanDamme
(@ericvandamme) reported
Thinking of replacing all my @googlenest devices with @amazon devices. Though I’d much prefer my own server and pay the full price for the device. Clouds blow big chunks and seem to not support open standards like IMAP, CalDAV, or CardDAV. But at least Alexa supports Plex.
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Nasir Muhammad Al-Amreeki
(@nasiralamreeki) reported
@luminaire23 @googlenest @madebygoogle It’s also cut bandwidth throughput by 75% lots of people on Google Help Forums and Reddit with the same issues.
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Andrew feehan
(@Feehan83) reported
@googlenest my heat link E will not connect keeps coming up error code TH026(4060)
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Nasir Muhammad Al-Amreeki
(@nasiralamreeki) reported
@ogerardin @googlenest It’s a widespread issue their tech support is just gonna run you in circles with useless troubleshooting that wastes your time instead of escalating with a ticket.
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Everything is Everything ✊🏼
(@VelvetDevil9) reported
@googlenest Ah. Duh 🙄 Therein lies the problem. Old Apple Music subscription expired yesterday. I intentionally waited for that expiration in order to change it to Apple 1. Just purchased. I have original Google Home devices. USA. Thanks so much.
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⛄️ Merry Joe-mas 🎄
(@Nidocamen) reported
@googlenest Security? Just tell me the setting to change in the app. Problem solved. I’m on latest iOS and recent GH app, I don’t think revealing that will cause me to get hacked.
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kushal shukla
(@kushal__shukla) reported
@googlenest Happening since few months.. wasnt using it much. Tried resetting bluetooth settings in phone. Still the same problem.
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audrey :)
(@aud_vocado) reported
@googlenest started happening ab a week ago, and i'm on the original google home that i bought in 2018-ish. have tried holding down unmute button for 15 secs, nothing happens. the device is pretty much completely unresponsive
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Adrian Chavez
(@adrian17chavez) reported
@TiffaniAtta @googlenesthelp I have this same issue can someone assist me in trying to resolve this problem?
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Nasir Muhammad Al-Amreeki
(@nasiralamreeki) reported
@blerg_rush @GoogleStadia The latest firmware update to Nest WiFi totally broke how packets are prioritized and as a result it’s destroyed speeds and network stability. @googlenest team needs to release a firmware fix.
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Shane Macaulay
(@ShaneMacaulay) reported
Seriously considering switching internet providers from @RogersHelps only because our door camera and baby cam go offline at least twice a day until I reboot the router. @googlenest and I’m working from home. #notcool
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Tower Tavern
(@TowerTavern) reported
@googlefiber is the shittiest service ever. Don’t ever get it. Wifi shits down, @googlenest cameras stop working. Absolute trash. And expensive #googlefibersucks
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alex
(@alex24561621) reported
@googlenesthelp perhaps. Either way, please fix this problem because I paid a lot of money on equipment and a service that is NOT working right now!
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Everything is Everything ✊🏼
(@VelvetDevil9) reported
@googlenest Receiving “a problem has occurred. Please try again” error message. Individual artists and playlists requests affected. I’ve rebooted, tried all usual suspects. Apple set as default, etc.
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Natalie (she/her/hers)
(@NatalieNClark) reported
@googlenest Not the chromecast itself, no, it’s just the app I’m trying to cast from that’s the problem.
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patt
(@patt3k) reported
@googlenest I am in the US. The issue is Google didn't push any security updates since release date . Factory reset won't resolve this .