Is Google Nest down?
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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Google Nest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Google Nest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Google Nest users through our website.
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Sign in (37%)
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Website Down (23%)
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Online Features (19%)
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App Crashing (7%)
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Errors (7%)
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Device Failure (7%)
Live Outage Map
The most recent Google Nest outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Lisbon |
Device Failure | |
 Jacksonville |
Sign in | |
| San Antonio |
Sign in | |
| Voorhees |
Sign in | |
| Boston |
Sign in | |
| Ithaca |
Website Down |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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ϜΞDΞ
(@fvezzoso) reported
@googlenesthelp @bwyazel What @bwyazel is describing is exactly the same that happened to me. I can even see the devices connected to the network, it's definitely not a problem on my end.
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Fernando Seminario
(@fseminario) reported
@googlenesthelp my nest has worked fine for years but has been offline since midnight. Im unable to reconnect. Your outage page shows everything is normal which apparently its not. Please fix, thank you.
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pdxfoodsnob
(@pdxfoodsnob) reported
@googlenesthelp That did not work. It looks like others are having trouble as well. None of my cameras at either house are showing online or recording in the app.
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тупин ров
(@burlamur) reported
@googlenesthelp Oh it’s awake alright (I scan the bar code off it’s screen), the airplane mode didn’t help.
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Dr. Britt Yazel
(@bwyazel) reported
@googlenesthelp I'm using the Nest app. This has been happening since the middle of the night last night. I woke up and non of my Nest products are showing as connected and the app endlessly loads. Inside Google Home they are shown as offline also.
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Sridhar Nelloru
(@SridharNelloru) reported
@googlenesthelp I reached out to Support and they solved the issue for me. Thanks
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Fred Moyer
(@phredmoyer) reported
@evilhamsterman @googlenesthelp @pdxfoodsnob All of the devices on one public IP I have are out - the other public IP is working fine. Looks like a network connectivity issue.
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MattyD
(@mattyd1212) reported
@googlenesthelp Home & Nest App still not working. Uninstalled, then restarted phone. Then reinstalled apps and still no go. Can you please DM to help find a solution.
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Crypto Ricky
(@ricky_ricks7) reported
@phredmoyer @googlenest Thanks for this. @googlenesthelp doesn’t even know their service is down
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Brian
(@brianMkearns) reported
@googlenesthelp having serious problems with the app. None of our devices are connected to the app even tho all are on Wi-Fi. I cannot seem to resolve the issue. Our internet is completely functional.
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KevOgre
(@kev_ogre) reported
@googlenesthelp hi there my best learning thermostat is giving me an e103 code error. The wiring looks correct? Any way to get some support?
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☠️ buriticá ☠️
(@buritica) reported
@googlenesthelp thx. you should check that forum I linked, it’s clearly a software problem that many users are having.
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Fred Moyer
(@phredmoyer) reported
@evilhamsterman @googlenesthelp @pdxfoodsnob Same here - everything went offline at 1:50am Pacific
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Samier Patel
(@samierpatel) reported
@googlenesthelp @Google @GoogleUK I am very disappointed, unhappy and angry with Google’s negligence in resolving an issue I have with the Google Hub Max. Support ticket: 5-4224000033140. The display has hardly been used yet its developed a black screen fault. Can you help?
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Brenda Geiger
(@yotidog) reported
@googlenesthelp I cannot get the nest app to open on my iPhone. Just keeps spinning. Deleted and added and same problem
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pdxfoodsnob
(@pdxfoodsnob) reported
@googlenesthelp Can you give me a host name to trace route to so that I can see where the traffic is dropping? This may help to diagnose if it is a regional internet backbone issue in Portland/Seattle
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Benjamin Siegel
(@bendrumin) reported
@googlenesthelp I assume that my Mini shouldn't say that its "not set up in my account" every night and the only way to fix it is to unplug it and plug it back in...correct?
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Hassan Kaous
(@HassanKaous) reported
@googlenesthelp all nest devices including Yale lock are showing offline. Nest app (mobile and desktop) stuck in Google login loop. What is going on? Chat support was no help.
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Marlene Shankar
(@peachmuffn13) reported
@googlenesthelp is there an issue with the Nest App? I haven't been able to access the app via mobile app or desktop for 12 hours. I tried the troubleshooting steps and updated my phone and app but I'm still unable to connect to the website or app
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pdxfoodsnob
(@pdxfoodsnob) reported
@googlenesthelp Same result. All cameras are offline.
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Jesus Garcia
(@biztycoon7) reported
My cameras and thermostats have been down for 9 hours. Are you guys experiencing problems? @googlenest
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Daniel Mills
(@evilhamsterman) reported
@googlenesthelp @pdxfoodsnob I'm experiencing the same issue with my Nest Doorbell battery. It appears to be online because it rings my speakers and I see it on my net, but no camera. Even tried factory resetting it but the setup could not complete because it "Couldn't contact Google"
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Shady
(@ShadeBizz) reported
@googlenesthelp I am having trouble connecting my thermostat to wifi. It does not detect any network in range. I tried to connect it to many different networks but when it just keeps searching and doesn’t find any networks. It’s a 3rd gen nest learning
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Milad
(@MiladDarvishi1) reported
@googlenesthelp I did message you with the information. I hope to get proper help within a day.
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p i n k
(@nellawnoremac) reported
@googlenesthelp I mean yes I still need help but no I am not near Bluetooth devices.
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Denis Gundarev
(@fdwl) reported
@fseminario @googlenesthelp I have the same issue
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Fred Moyer
(@phredmoyer) reported
@jeanL_sf @googlenest Support confirmed it's an outage on their end.
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Sridhar Nelloru
(@SridharNelloru) reported
@googlenesthelp My Nest learning Thermostat suddenly lost internet access and not identifying any wifi networks. Tried all sorts of troubleshooting steps but no use. Not sure what to do. Appreciate any help.
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Mackenzie Daly
(@MackNDaly) reported
@googlenest is there a reason you ask if I want to subscribe to seasonal savings but enable it when I don’t respond? I now don’t know how to turn it off. The AI is so bad…
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Scott Valient
(@scoval) reported
@googlenesthelp hello, our thermostat and cameras all went offline in the middle of the night. I tried resetting the router and google Wi-Fi.