Is Google Nest down?
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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Google Nest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Google Nest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Google Nest users through our website.
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Sign in (41%)
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Website Down (22%)
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Online Features (11%)
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App Crashing (11%)
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Errors (8%)
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Device Failure (8%)
Live Outage Map
The most recent Google Nest outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Chepstow |
Sign in | |
 Lincoln |
App Crashing | |
 Tequisquiapan |
Sign in | |
 Rödermark |
Errors | |
| Katy |
Device Failure | |
| Ashburn |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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Leonardo
(@_mrdisaster) reported
@googlenesthelp Thermostat display says last data upload was seconds ago, so it's not a cloud communication issue.
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Arnout Ponsioen
(@arnoutponsioen) reported
@googlenesthelp No error messages. I live in the Netherlands.
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TKishore
(@Thanyakishore) reported
My nest wifi router is not connecting to the internet. I tried all troubleshooting techniques listed, doesn't help. @googlenesthelp
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Ρascal Walschots
(@walschots) reported
@googlenesthelp my iOS app keeps logging me out of the nest app. Google Home seems to stay logged in. Is there a server side issue this morning?
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Will Templeton
(@Willeth) reported
@googlenest @Phil_S_UK I'd like to register that I'm having the same issue. My Google Next Hub Max started failing to be able to cast All 4 content yesterday. I unlinked it in the Google Home App intending to relink to try and fix, and now the linking process does not complete.
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Stephanie
(@NuttyAllergyMom) reported
@_mrdisaster @googlenesthelp There are at least 2 threads on Reddit of users having this same issue (myself included). I would love to hear how it is resolved!
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zinkmeister
(@zinkmeister) reported
@googlenesthelp Please contact me to help me with the known issue of a W5 problem with my Nest thermostat. kind regards Paul (0031614574180)
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SouthFloridaPalace
(@SoFLPalace) reported
@googlenesthelp How do I fix this?
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✏️ Scott Moore | 🎮 smoorez | BLACK LIVES MATTER
(@akaScottMoore) reported
@googlenesthelp I've seen this happen a few times a week, but Thursday night was the worst. My phone must have gone off 10 times that night. Wasn't aware of any troubleshooting I could do. Any suggestions?
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Arnout Ponsioen
(@arnoutponsioen) reported
@googlenesthelp I have a serious issue with nest v3. Temperature is measured 2 degrees higher than other equipement. All suggestions to solve it don't work. After reset about 5min correct temperature, than rises 2 degrees. Many others have the same problem. Can you help 2 fix?
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Kyle Smith
(@knksmith57) reported
@googlenest did y'all push a software update tonight for nest iq outdoor cams? mine suddenly, and very suspiciously, disconnected tonight at 20:00:19, and it's totally bricked now. won't power on, no status lights or anything. this is really bad.
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Andrew (12/Mar/08)
(@MRAJPalmer) reported
@kundaijena__ @googlenest There’s a thread on your community about this and it’s doesn’t solve the issue. The nest mini can’t connect to ios14 due to local network access
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Jürgen Jacobs
(@JurgenJacobs76) reported
Hi @googlenest and @Honeywell_Home I'm seeing a lot of complaints about the connectivity between the T6 and Google home on forums and FB groups. When contacted you are pointing at each other, could you please jointly fix this?
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LegallyBrilliant
(@_effYOUloveME) reported
@googlenest When i try to use it with my xfinity app i get this error message about the SSL cannot be trusted . Now the chrome cast icon isn’t even popping up my Xfinity app to even show you
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Meh
(@MuricanMade21) reported
@googlenesthelp Please help me with my router. I have tried and tried to set it up and it keeps saying connection failed
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Benny
(@Benny39726570) reported
@googlenesthelp Hi, all the sudden my nest hello doorbell will offline after someone ring the doorbell and I I have to disconnect the power in order to bring it back online. Any idea why? Thx
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AK
(@AKtech2021) reported
@googlenest The facebook app one of the worst app on all android tv , it got thousands updates and still got alot of bugs
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Daniel Ng
(@DanielNgKT) reported
@googlenest I’m having google wifi. Previously all configured and working on both my google wifi app and google home app. Changed phones and now both apps lost the settings and can’t discover them back? Help pls?
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Leonardo
(@_mrdisaster) reported
@NuttyAllergyMom @googlenesthelp At the moment it's been escalated to the next level who have asked the dreaded question of what OS/browser I am using. That's typically what is asked when they have no idea what's going on (because it's obviously not an interface issue, but a data one).
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Meh
(@MuricanMade21) reported
@googlenest Need help with set up. My router will not connect. I have tried resetting the modem and unplugging and plugging back in router and even did a factory reset
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Sgt. LawandOrder
(@Idiocracy_1) reported
@googlenest hate this **** with google! I want the nest app likenit was, ******* **** now
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Stephanie
(@NuttyAllergyMom) reported
@_mrdisaster @googlenesthelp I appreciate the reply! Based on the number of Reddit users complaining of the same issue I would have to agree that it is unlikely the OS/Browser. Also, I have Protects and they all have perfect history. I hope you get an answer soon, and that it is resolved for all of us!
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Will Templeton
(@Willeth) reported
@Phil_S_UK @googlenest I'd like to register that I'm having the same issue. My Google Next Hub Max started failing to be able to cast @All4 content yesterday. I unlinked it in the Google Home App intending to relink to try and fix, and now the linking process does not complete.
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Farquhar McGumphrey
(@Palestan) reported
@googlenesthelp How on earth do you get to speak to someone about a nest issue? It has decided to lose WiFi connection and will not reconnect.
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Stan the Bailman
(@stanemly) reported
@googlenest Your nest doorbell is supposed to send video clip notifications. Per Joshua in customer support. Mine does not. Now Joshua says. Can’t guarantee it will do it. Bad customer service.
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Nabil Tayeb
(@ttuccoo) reported
@googlenesthelp So after 3 months my nest mini is still not working. You promised an update OTA and nothing. Your customer support does not want to send a replacement. Seriously this is how you treat your customers?
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SouthFloridaPalace
(@SoFLPalace) reported
@googlenesthelp Hi - I have a Nest thermostat. It has stopped connecting to WiFi. It does not find the network when searching and just spins. It doesn’t connect when I type in the name and password. Restarting the router doesn’t work! Restarting the nest doesn’t work. Help!
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Matthew Nieswand
(@nice_wand) reported
@googlenesthelp In the US. I’ve done the reset, reset the router, swapped the location with my other nest, and reset factory settings. Still have the /w5 error and no networks available. Unfortunately, restoring factory setting deleted all programs and is affecting the aux heat/heat pump
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wear a ******* mask
(@crackers8199) reported
from
Lake Elsinore, California
@googlenesthelp why does my doorbell keep "going offline" even though there are still notification bubbles that indicate motion or events in that section?
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Jürgen Jacobs
(@JurgenJacobs76) reported
@googlenest I'm using my personal Gmail account (No issues with my Nest Hello). As the Honeywell app is able to connect to the thermostat at the time when Google Assistent states it to be offline i'm asuming the Wifi @ the termostat to be ok. The Googledevices are online as well.