Google Nest status: device issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

Problems in the last 24 hours

The graph below depicts the number of Google Nest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (IST)	Number of reports	Baseline
Apr 16, 6:30 PM GMT+5:30	0	0
Apr 16, 6:50 PM GMT+5:30	0	0
Apr 16, 7:10 PM GMT+5:30	0	0
Apr 16, 7:30 PM GMT+5:30	0	0
Apr 16, 7:50 PM GMT+5:30	0	0
Apr 16, 8:10 PM GMT+5:30	0	0
Apr 16, 8:30 PM GMT+5:30	0	0
Apr 16, 8:50 PM GMT+5:30	0	0
Apr 16, 9:10 PM GMT+5:30	0	0
Apr 16, 9:30 PM GMT+5:30	0	0
Apr 16, 9:50 PM GMT+5:30	0	0
Apr 16, 10:10 PM GMT+5:30	0	0
Apr 16, 10:30 PM GMT+5:30	0	0
Apr 16, 10:50 PM GMT+5:30	0	0
Apr 16, 11:10 PM GMT+5:30	0	0
Apr 16, 11:30 PM GMT+5:30	0	0
Apr 16, 11:50 PM GMT+5:30	0	0
Apr 17, 12:10 AM GMT+5:30	0	0
Apr 17, 12:30 AM GMT+5:30	0	0
Apr 17, 12:50 AM GMT+5:30	0	0
Apr 17, 1:10 AM GMT+5:30	0	0
Apr 17, 1:30 AM GMT+5:30	0	0
Apr 17, 1:50 AM GMT+5:30	0	0
Apr 17, 2:10 AM GMT+5:30	0	0
Apr 17, 2:30 AM GMT+5:30	0	0
Apr 17, 2:50 AM GMT+5:30	0	0
Apr 17, 3:10 AM GMT+5:30	0	0
Apr 17, 3:30 AM GMT+5:30	0	0
Apr 17, 3:50 AM GMT+5:30	0	0
Apr 17, 4:10 AM GMT+5:30	0	0
Apr 17, 4:30 AM GMT+5:30	0	0
Apr 17, 4:50 AM GMT+5:30	0	0
Apr 17, 5:10 AM GMT+5:30	0	0
Apr 17, 5:30 AM GMT+5:30	0	0
Apr 17, 5:50 AM GMT+5:30	0	0
Apr 17, 6:10 AM GMT+5:30	0	0
Apr 17, 6:30 AM GMT+5:30	0	0
Apr 17, 6:50 AM GMT+5:30	0	0
Apr 17, 7:10 AM GMT+5:30	0	0
Apr 17, 7:30 AM GMT+5:30	0	0
Apr 17, 7:50 AM GMT+5:30	0	0
Apr 17, 8:10 AM GMT+5:30	0	0
Apr 17, 8:30 AM GMT+5:30	0	0
Apr 17, 8:50 AM GMT+5:30	0	0
Apr 17, 9:10 AM GMT+5:30	0	0
Apr 17, 9:30 AM GMT+5:30	0	0
Apr 17, 9:50 AM GMT+5:30	0	0
Apr 17, 10:10 AM GMT+5:30	0	0
Apr 17, 10:30 AM GMT+5:30	0	0
Apr 17, 10:50 AM GMT+5:30	0	0
Apr 17, 11:10 AM GMT+5:30	0	0
Apr 17, 11:30 AM GMT+5:30	0	0
Apr 17, 11:50 AM GMT+5:30	0	0
Apr 17, 12:10 PM GMT+5:30	0	0
Apr 17, 12:30 PM GMT+5:30	0	0
Apr 17, 12:50 PM GMT+5:30	0	0
Apr 17, 1:10 PM GMT+5:30	0	0
Apr 17, 1:30 PM GMT+5:30	0	0
Apr 17, 1:50 PM GMT+5:30	0	0
Apr 17, 2:10 PM GMT+5:30	0	0
Apr 17, 2:30 PM GMT+5:30	0	0
Apr 17, 2:50 PM GMT+5:30	0	0
Apr 17, 3:10 PM GMT+5:30	0	0
Apr 17, 3:30 PM GMT+5:30	0	0
Apr 17, 3:50 PM GMT+5:30	0	0
Apr 17, 4:10 PM GMT+5:30	0	0
Apr 17, 4:30 PM GMT+5:30	0	0
Apr 17, 4:50 PM GMT+5:30	0	0
Apr 17, 5:10 PM GMT+5:30	0	0
Apr 17, 5:30 PM GMT+5:30	0	0
Apr 17, 5:50 PM GMT+5:30	0	0
Apr 17, 6:10 PM GMT+5:30	0	0
Apr 17, 6:30 PM GMT+5:30	0	0

At the moment, we haven't detected any problems at Google Nest. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Google Nest users through our website.

Sign in (37%)
Website Down (20%)
App Crashing (14%)
Device Failure (14%)
Errors (9%)
Online Features (6%)

Live Outage Map

The most recent Google Nest outage reports came from the following cities:

City	Problem Type	Report Time
Wesley Chapel	Device Failure	9 days ago
Sandusky	Device Failure	9 days ago
Tampa	Errors	17 days ago
Escondido	App Crashing	21 days ago
Chepstow	Sign in	1 month ago
Lincoln	App Crashing	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

The nasty riff, but slower. 🇵🇸 🇱🇧 (@nastyriff) reported 1 minute ago
@JeffDean Bro, I just want my @googlenest speaker to stop saying "Sorry, I don't understand". You broke it. Fix it. Get Gemini on that. And play the damn song I ask for, not a remix radio station.
John (@TheKramalan) reported 2 minutes ago
@sundarpichai @Google @googlenest Please read ALL the apple App Store most recent reviews over the last year regarding the garbage dumpster fire the app is with Google nest cameras. Crashes. Lagging. Spinning wheels. Freezes. I have 9 cameras all unusable. Not just me. 1 stars!
Ben Marshall (@marshallb60) reported 4 minutes ago
@googlenest hi my doorbell won’t re attach to the plate. I think the pin at the top isn’t popping out. Is there a way to fix it?
brn (@Von_der_Land) reported 8 minutes ago
**** you @googlenest Your hardware continues to be a piece of something less than **** that it makes actual **** more valuable.
John (@TheKramalan) reported 10 minutes ago
@sundarpichai @Google @googlenest Please read ALL the apple App Store most recent reviews over the last year regarding the garbage dumpster fire the app is with Google nest cameras. Crashes. Lagging. Spinning wheels. Freezes. I have 9 cameras all unusable. Not just me. 1 stars!
𝕔𝕠𝕣𝕣𝕖𝕫𝕡𝕠𝕟𝕕 🏳️‍🌈 🏳️‍🌈 (@correzpond) reported 13 minutes ago
Hey @Google you have ****** up your entire #GoogleHome ecosystem & your assurances that you are listening to your customers & will fix things clearly are just more lies. Anyone who would actually consider *paying* for @googlenest must be insane or a MAGA supporter (same thing).
brn (@Von_der_Land) reported 15 minutes ago
**** you @googlenest Your hardware continues to be a piece of something less than **** that it makes actual **** more valuable. I am going to keep Posting the same thing everyday and time this piece of **** breaks down for no reason.
Ricky D (@Disisr) reported 16 minutes ago
@Google @googlenest i have to say: you cust. ser. is very poor. I have been dealing with an issue since Monday and 2day is Friday and still not resolved. I have been on the phone everyday to be transferred from person to person or disconnected and still dont have a resolution.
✂️🧵🪡😵‍💫 (@tensmoonwalk) reported 17 minutes ago
No home owners are going to see this but I am still going to scream into the void: do not replace your working but ugly 1980s or 90s thermostats for a @googlenest thermostat. They are garbage.
Staccato (@scgerber) reported 18 minutes ago
Do NOT buy Nest thermostats—they're unreliable, support is absolutely terrible. Avoid Google products. @googlenest @googlenesthelp @madebygoogle
JMB 📚🖍🍓 (@Jelly4lover) reported 20 minutes ago
@madebygoogle @googlenest Can you please help as the previous tenant has the pin for the thermostat to my heating I don’t so I cannot control the temperature or time of heating ? I have children in the house
The nasty riff, but slower. 🇵🇸 🇱🇧 (@nastyriff) reported 20 minutes ago
@JeffDean Bro, I just want my @googlenest speaker to stop saying "Sorry, I don't understand". You broke it. Fix it. Get Gemini on that. And play the damn song I ask for, not a remix radio station.
Janet Vuksta James🇺🇸 (@janetj100) reported 21 minutes ago
@googlenesthelp my cameras show live in the Google home app but upon selecting them, they just spin and black! I’ve rebooted router, phone, reinstalled app! Any help would be appreciated!
brn (@Von_der_Land) reported 26 minutes ago
**** you @googlenest you ******* piece of ****.
Pri (@PrinkeetD) reported 27 minutes ago
@googlenesthelp am not seeing any progress / support on my open ticket. Can u pls help
John (@TheKramalan) reported 35 minutes ago
@sundarpichai @Google @googlenest Please read ALL the apple App Store most recent reviews over the last year regarding the garbage dumpster fire the app is with Google nest cameras. Crashes. Lagging. Spinning wheels. Freezes. I have 9 cameras all unusable. Not just me. 1 stars!
John (@TheKramalan) reported 37 minutes ago
@sundarpichai @Google @googlenest Please read ALL the apple App Store most recent reviews over the last year regarding the garbage dumpster fire the app is with Google nest cameras. Crashes. Lagging. Spinning wheels. Freezes. I have 9 cameras all unusable. Not just me. 1 stars!
John (@TheKramalan) reported 38 minutes ago
@sundarpichai @Google @googlenest Please read ALL the apple App Store most recent reviews over the last year regarding the garbage dumpster fire the app is with Google nest cameras. Crashes. Lagging. Spinning wheels. Freezes. I have 9 cameras all unusable. Not just me. 1 stars!
The nasty riff, but slower. 🇵🇸 🇱🇧 (@nastyriff) reported 41 minutes ago
@JeffDean Bro, I just want my @googlenest speaker to stop saying "Sorry, I don't understand". You broke it. Fix it. Get Gemini on that. And play the damn song I ask for, not a remix radio station.
Prabhnoor Singh (@Prabhnoor0007) reported 44 minutes ago
@googlenesthelp @suzfly Hi. I need help with my nest thermostat
Beef Jerky (@Farr351226) reported 45 minutes ago
@cotywithaT_ @googlenest @madebygoogle The thing I found work, the best was to unplug it and leave it unplugged for a week and it worked better but still not reliable enough for what you want a camera to be and my other two cameras that I didn’t update still work well Google sucks and did nothing to help
I didnt vote for him (@BirdChayser) reported 45 minutes ago
@yashar Isn’t this the EXACT thing that AI should be used for? It shouldn’t require a ******* subscription. It SHOULD be monitoring for this kind of **** and alerting authorities. It would be great at it. @googlenest This should be your shining moment but instead you’re too greedy.
John (@TheKramalan) reported 46 minutes ago
@sundarpichai @Google @googlenest Please read ALL the apple App Store most recent reviews over the last year regarding the garbage dumpster fire the app is with Google nest cameras. Crashes. Lagging. Spinning wheels. Freezes. I have 9 cameras all unusable. Not just me. 1 stars!
Madad Incorporated Cards and More (@micardsnmore) reported 50 minutes ago
Don't use @Weather_Makers in Northbrook if you are brown. The lady I asked if they had a backup battery option because our association harasses us by cutting the power. They don't know that @googlenest makes a power connector that connects to the furnace. No laws broken Karen.
****** 🎿⛷️🥅🏒🟦 (@shorn2222) reported 51 minutes ago
@googlenest what is going on? I can’t login
Connor Skorupski (@ConnorSkorupski) reported 53 minutes ago
@googlenesthelp My account has been hacked I need to get into my account please help
Danny S (@mikeybye22) reported 56 minutes ago
Worst ******* humans ever @google @googlenest -- Talk about a horrible Company invading a cool Product. **** YOU GOOGLE
Walt (@WaltIsHereNow) reported 56 minutes ago
@RepMikeCollins @epaleezeldin Good. Please enact Right to Repair legislation - people need to be allowed to fix what they purchased. Electronics depending on online services need to be open-sourced if that online service goes away. @googlenest is currently rendering tens of thousands of WORKING thermostats useless because they are discontinuing service.
OperationalGoon (@OperationalGoon) reported 59 minutes ago
@googlenest who's the idiot at Google that absolutely ruined the Nest with this Gemini crap? Absolutely horrible, it has completely ruined my Nests. I won't be buying any more Google products unless you roll this **** back. Everyone is complaining about this, everywhere.
Jason Silver (@Da_Big_Dogg) reported 60 minutes ago
@googlenest just wanted to say Thank you for basically making my v1 Nest garbage, you pissed me off enough to look at other products and now I’m going away from Nest! Nicely done!!! Idiots!