Google Nest

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

Problems in the last 24 hours

The graph below depicts the number of Google Nest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Google Nest Outage Chart 12/11/2025 18:55

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Most Reported Problems

The following are the most recent problems reported by Google Nest users through our website.

  1. Sign in (48%)

    Sign in (48%)

  2. Online Features (17%)

    Online Features (17%)

  3. Device Failure (12%)

    Device Failure (12%)

  4. App Crashing (10%)

    App Crashing (10%)

  5. Website Down (10%)

    Website Down (10%)

  6. Errors (5%)

    Errors (5%)

Live Outage Map

The most recent Google Nest outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesHavertown Online Features
IndiaBhubaneshwar Online Features
United KingdomWhitchurch Website Down
United StatesRochester Device Failure
United KingdomDidcot Online Features
FranceParis Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • Mr_FGSuperman Marc Hill (@Mr_FGSuperman) reported

    @googlenesthelp I contacted google product support by chat service yesterday as I have a problem with my home hub. I was promised a call back or email today but nothing has happened. I've tried using the chat service again today and it isn't available, why?

  • AngelFabs90 Fabián (@AngelFabs90) reported from Juárez, Estado de Chihuahua

    @googlenesthelp @Google my account was hacked, what can i do? Help me please!!! I can't change the password and they change the phone number and alternative email!

  • rockstarjoe Rockstarjoe (@rockstarjoe) reported

    @DuncanJon @googlenest Just chiming in to say that I am also having this issue all of the sudden. Same 3rd gen nest thermostat.

  • XxSLiMLeGenDxX SLiM (@XxSLiMLeGenDxX) reported

    I need a better camera than this @googlenest because that thing goes offline constantly

  • zapata_36 •傑夫• (@zapata_36) reported

    Hey @googlenest, set a timer/alarm [for time]. "I think you want to set a timer, is that right?" Yes. "Sorry, I don't understand." LOOP. LOOP. LOOP. Timers and alarms BROKEN. @madebygoogle @Google

  • xdirtydiana__ Somethingaboutmazie (@xdirtydiana__) reported from Tampa, Florida

    @googlenesthelp my nest thermostat changes the temperature by itself I’ll put it on 70 and it’ll move to 74 without me switching it manually. I went on the app and turned off eco and it still changes on it’s own. Help?

  • KinteshPatel14 Kintesh Patel (@KinteshPatel14) reported

    @googlenesthelp Hi my nest thermostat is not showing any WiFi networks. I have reset the unit, even letting it power down. I have test the router and reset that as well and my other nest thermostat downstairs see all the networks and works fine.

  • mzkatheryn MzKatheryn (@mzkatheryn) reported

    @madebygoogle Nest started beeping, no alarms, no notifications in-app. Replaced with fresh batteries, same results. Alarm is sounding at ~2min interval...help. And pls improve your redirect bot by passing the tweet fwd from @googlenest; kinda sad to be retyping to a tech co🤓

  • Shadowknight891 Shadowknight89 (@Shadowknight891) reported

    @googlenesthelp I have a nest 3 that worked when I got it in October 2020 and has stopped connecting to the wifi around January this year. Do you have any tips to fix this? WiFi works, have done factory resets, still no WiFi signal. Help?

  • DuncanJon Jonny Duncan (@DuncanJon) reported

    @googlenest Hi I have a problem with my Google Nest that has dropped out WiFi and I've tried all the drills to reset and still no joy? Thanks Jonny/UK

  • AXCG__ P (@AXCG__) reported

    @googlenesthelp need help. Looking to buy the older nest subscription(Canada) as I only have 1 camera (doorbell) and the new plans has zero benefits for single camera holders.

  • hidimpy Hiral Desai (@hidimpy) reported

    @googlenesthelp hey, my nest thermostat has suddenly stopped connecting to WiFi. Unable to fix after many reset attempts and troubleshooting steps through in-app help. Many other devices on the same WiFi work just fine, only seems to be an issue with the thermostat. Can you help?

  • KarnRulez It's Been Eric All Along (@KarnRulez) reported

    @SocialTechHD @TeamYouTube @googlenesthelp I'm having the same issue

  • coffeewrench Kevin Speaks (@coffeewrench) reported

    @googlenesthelp my nest thermostat won’t find any networks. I’ve done every suggested fix to no avail.

  • Shadowknight891 Shadowknight89 (@Shadowknight891) reported

    @googlenest I have a nest 3 that worked when I got it in October 2020 and has stopped connecting to the wifi around January this year. Do you have any tips to fix this? WiFi works, have done factory resets, still no WiFi signal. Help?

  • eggswithlegs2 eggswithlegs (@eggswithlegs2) reported

    @googlenest @garratt_al I’m having the same issue, almost all my nest devices work fine except for one specifically!

  • sullysuazo Zul3ika Suaz0 ॐ (@sullysuazo) reported

    Do not buy the Nest Learning Thermostat 3rd Gen, it broke after 6 months and it's a nightmare trying to return it to home depot or google even though it has the factory warranty. @googlenest

  • Bugasm Shane G (@Bugasm) reported

    @googlenest why do you make such terrible hardware? Doorbells that can only last 3 years for $300. Sounds like the share holders are happy though...

  • alexjustesen Alex (@alexjustesen) reported

    ******* @googlenest camera. Got broken into this morning and even though it clearly logged activity, the video just cuts off. It's getting replaced with @Ubiquiti g4 pro.

  • morelifeis10 . (@morelifeis10) reported

    @Google @googlenesthelp @GooglePlay I need help!

  • mzkatheryn MzKatheryn (@mzkatheryn) reported

    @googlenest Nest started beeping, no alarms, no notifications in app. Replaced with fresh batteries, same results. Alarm is going at about 2min interval...help.

  • Chad_calcagno Chad Calcagno (@Chad_calcagno) reported

    @dens @googlenesthelp might be able to help?

  • jordanpc93 Jordan Párraga (@jordanpc93) reported

    @googlenest Hi, you know if this problem was resolved?

  • rawdice David E Baker (@rawdice) reported from Salisbury, England

    @googlenesthelp what the... 30 mins on chat and no promised email or follow up ... just so poor thanks Dan

  • kevipaddy k p (@kevipaddy) reported

    @googlenesthelp @Google hi, my nesthello has just decided to lose power. What do you suggest for trouble shooting? I've checked the fuse in the plug.

  • 50plusORminus 50PlusOrMinus (@50plusORminus) reported

    @googlenesthelp @coffeewrench I’m in US and having exact same issue with one of my learning thermostats. Won’t find any nearby networks - just keeps searching. Done all troubleshooting. Nothing. Help!

  • MrJoeSterne Joe Sterne ☕️☁️ (@MrJoeSterne) reported from Twinsburg, Ohio

    I wasn’t informed of what a living hell changing your wifi password was in your house. Setting up my @googlenest system again has been a nightmare

  • dannyest dannyest (@dannyest) reported

    @madebygoogle @googlenest @MeesterWormwood I'm working with a google one tech who's been trying to escalate the request. No fix yet.

  • eklem Espen Klem (@eklem) reported

    @googlenest @Queenbusybee So not thinking of the users then. Bad move. I'm not going to use Google Photos.

  • AnnaRCocco Anna C (@AnnaRCocco) reported

    @googlenesthelp having trouble connecting my chrome cast ultra all of a sudden - can’t connect to any of my Wi-Fi networks even though there is internet working - can you help? The device itself is quite hot as well.