Is Google Nest down?
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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Google Nest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Google Nest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Google Nest users through our website.
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Sign in (44%)
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Online Features (17%)
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Website Down (13%)
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App Crashing (10%)
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Device Failure (10%)
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Errors (6%)
Live Outage Map
The most recent Google Nest outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Westport |
Online Features | |
 Salisbury |
Website Down | |
| Laurel |
Website Down | |
| Gateshead |
App Crashing | |
| London |
App Crashing | |
| Tonawanda |
Device Failure |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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Ben Steiner
(@bnstnr) reported
@googlenest Is there any way I could finally get my broken Nest speaker replaced? I still have an open ticket, and was promised a replacement right before the pandemic happened.
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derekmski
(@derekmski) reported
@googlenest Seems like a Google Assistant problem to me because it's doing it with assistant on my phone as well
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Jeffy Mac 🇨🇦
(@KishnerPeter) reported
@googlenest @erikaarohans I'm at the exact same issue...super frustrating
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R Paul Wilson
(@rpaulwilson) reported
One of the worst products I've ever bought was a @googlenest doorbell camera - overpriced hardware and if you don't use their expensive subscription, not fit for purpose. There are much better alternatives - do a little research and avoid nest products.
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Jorrit van An
(@JorritvAn44) reported
@luminaire23 @googlenest Hi Sean, is the issue already solved? I have the same phone and experiencing the same.... Very annoying...
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The Disney Dude
(@DisneyTalk101) reported
@googlenesthelp do you guys offer a satisfaction guarantee? If so I’d like my money back. Nothing but problems with my nest cam since I installed it on Monday. (Yes it has power and full wifi) the latest problem is it has stopped sending me notifications.
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thomas
(@thomas_santana7) reported
@googlenest @warmlander hey, i'm having the same problems, there is a white and empty page when i try to match my Philips Hue to my Google Home App. Hue app works normally and its my first (and bad, so) utilisation of G Home Thanks !
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Alison Davies
(@AliDav) reported
@googlenesthelp I cannot log into my account even though I know the password is correct and the reset doesn’t work and I’m not receiving an email. Help!
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ศ₮རf ศཏฅศอ
(@ScarsOfSarcasm) reported
@googlenesthelp It started happening 3 days ago and when every camera at home started going down. I rebooted my access point - nothing. Bit next morning more or less every camera came back. But still off when I access my cameras the app says the camera is not connected to wifi
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Sandra
(@Sandra2016K) reported
@googlenest I think the problem is @tweethue since other partnerapps (Neato, Bosch & Honeywell) do connect in the Google Home app. I'm trying to connect a already installed device in the Google Home app and it keeps on giving this not working webpage. So its impossible to connect to Hue.
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Fortune Telling Fish
(@RedMiracleFish) reported
@sleighttrickery @googlenest Smart life had a server error yesterday, if that helps
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a pretty they/them catgirl
(@moeffju) reported
@googlenest It's a fully managed multi-AP multi-WAN setup, main uplink is a 1G fixed line, fail over to LTE. I'm afraid the normal consumer setup script won't help here :)
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Anthony R De Silva
(@AnthonyRDeSilva) reported
@googlenesthelp @lucy18834133 My Hello has been offline time around 10am, I've rebooted my router and have no idea why. Power is there as it dings when you press it, but it's not connecting to my WiFi
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a pretty they/them catgirl
(@moeffju) reported
@googlenest No network issues, network is enterprise grade and unchanged. Rebooted all devices, reset the Nest Mini multiple times. Some mDNS issue I suppose.
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Martin Suchan
(@martinsuchan) reported
@googlenest @warmlander I'm having the same problem. Hue app works workout problems, but cannot login in the Google Home app to meethue website.
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Gustav Johansson
(@poisoned91) reported
@googlenest I had some problem with the connection so i removed philips hue frome the home app. And now i cannot add it again. I have a home mini.
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FSD Pilot 🇺🇸🛩🇺🇸
(@jchybow) reported
@googlenest @googleNest thanks for the response, but this is a poor workaround, not a solution or an answer to my question. It would be a very simple switch to give your users the option to not send notifications for recognized faces. When can we expect this option?
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Kathy mckenry
(@KathyMck1962) reported
from
Reading, England
@googlenesthelp hi please can you help! We’ve been trying to get hold of you for some advice but are finding it impossible to speak to someone!! Our nest doorbell isn’t working properly we can’t hear anything anyone at the door says ?? We have reset it but still the same !!
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Sean Moore
(@luminaire23) reported
@googlenest Hi Google. I appreciate you checking back in. The last two days were a doozy. I seem to have fixed the issue for now. Someone on reddit with the same devices recommended turning off location accuracy and it seems to have corrected the issue for now.
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Richard Mead
(@lionheart4g) reported
@googlenest Yes, it looks like the issue was resolved about 4 hours after it first started.
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Jordan Wenner
(@bigjtdub) reported
@googlenest @googlenesthelp I call to get help and u charge me 95 dollars to expedite it and it takes two weeks and it’s the wrong thing this is getting ridiculous!!!!
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Deep GambhiR
(@deepgambhir) reported
@googlenest Hey, thanks but it seems to be some issue with this particular app. Rest all is casting fine on the device. Thanks for the intervention but. @SonyLIV wake up 🙄
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derekmski
(@derekmski) reported
@googlenest Asus AX6000 dual band router some devices connected to 2.4 some connected to five never been an issue before nothing has changed with the network or the router.
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Emil Karlsson #MakeSolo2Happen
(@warmlander) reported
@googlenest Yes, I’ve used the app for about a year without any problem
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Alice Shcherbak
(@aliceshcherbak) reported
wow @googlenest became absolute garbage. not sending us nest secure replacement as promised 2 months ago; wifi, cameras, doorbell turning off every 5 minutes, horrible customer service. WHAT HAPPENED???
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Bethany Everson Na🦓❤️🦓
(@BethanyNa007) reported
@googlenesthelp I'm having issues even after factory reset. my case ID is [7-0365000030728]. Please help its my baby monitor.
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Bean Boy
(@jesserhunter) reported
@googlenest No changes made. I’ve removed connect + Yale lock from nest app, hard reset, and reattempted to add to the app to get the error T009 15.5
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Ash Holdsworth
(@AshSteHol) reported
@googlenest I've set the device up in the Nest app. Now I want to add my Nest account to Google Home via the "Works with Google" option. I've just tried it again and now it's asking me to sign in with my Nest account but I don't have a Nest account, I have a Google account.
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ศ₮རf ศཏฅศอ
(@ScarsOfSarcasm) reported
@googlenesthelp for last 3 days cameras are unpredictable. Going on and off. Help needed
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lizzygenard
(@lizzygenard) reported
@Google @googlenest although you are in my DMs thanking me for my patience on the issue you still haven’t fixed, negative press seems to light a fire better. PLEASE FIX MY ISSUE AND STOP DICKING AROUND