Google Nest status: device issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

Problems in the last 24 hours

The graph below depicts the number of Google Nest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (IST)	Number of reports	Baseline
Apr 17, 1:10 AM GMT+5:30	0	0
Apr 17, 1:30 AM GMT+5:30	0	0
Apr 17, 1:50 AM GMT+5:30	0	0
Apr 17, 2:10 AM GMT+5:30	0	0
Apr 17, 2:30 AM GMT+5:30	0	0
Apr 17, 2:50 AM GMT+5:30	0	0
Apr 17, 3:10 AM GMT+5:30	0	0
Apr 17, 3:30 AM GMT+5:30	0	0
Apr 17, 3:50 AM GMT+5:30	0	0
Apr 17, 4:10 AM GMT+5:30	0	0
Apr 17, 4:30 AM GMT+5:30	0	0
Apr 17, 4:50 AM GMT+5:30	0	0
Apr 17, 5:10 AM GMT+5:30	0	0
Apr 17, 5:30 AM GMT+5:30	0	0
Apr 17, 5:50 AM GMT+5:30	0	0
Apr 17, 6:10 AM GMT+5:30	0	0
Apr 17, 6:30 AM GMT+5:30	0	0
Apr 17, 6:50 AM GMT+5:30	0	0
Apr 17, 7:10 AM GMT+5:30	0	0
Apr 17, 7:30 AM GMT+5:30	0	0
Apr 17, 7:50 AM GMT+5:30	0	0
Apr 17, 8:10 AM GMT+5:30	0	0
Apr 17, 8:30 AM GMT+5:30	0	0
Apr 17, 8:50 AM GMT+5:30	0	0
Apr 17, 9:10 AM GMT+5:30	0	0
Apr 17, 9:30 AM GMT+5:30	0	0
Apr 17, 9:50 AM GMT+5:30	0	0
Apr 17, 10:10 AM GMT+5:30	0	0
Apr 17, 10:30 AM GMT+5:30	0	0
Apr 17, 10:50 AM GMT+5:30	0	0
Apr 17, 11:10 AM GMT+5:30	0	0
Apr 17, 11:30 AM GMT+5:30	0	0
Apr 17, 11:50 AM GMT+5:30	0	0
Apr 17, 12:10 PM GMT+5:30	0	0
Apr 17, 12:30 PM GMT+5:30	0	0
Apr 17, 12:50 PM GMT+5:30	0	0
Apr 17, 1:10 PM GMT+5:30	0	0
Apr 17, 1:30 PM GMT+5:30	0	0
Apr 17, 1:50 PM GMT+5:30	0	0
Apr 17, 2:10 PM GMT+5:30	0	0
Apr 17, 2:30 PM GMT+5:30	0	0
Apr 17, 2:50 PM GMT+5:30	0	0
Apr 17, 3:10 PM GMT+5:30	0	0
Apr 17, 3:30 PM GMT+5:30	0	0
Apr 17, 3:50 PM GMT+5:30	0	0
Apr 17, 4:10 PM GMT+5:30	0	0
Apr 17, 4:30 PM GMT+5:30	0	0
Apr 17, 4:50 PM GMT+5:30	0	0
Apr 17, 5:10 PM GMT+5:30	0	0
Apr 17, 5:30 PM GMT+5:30	0	0
Apr 17, 5:50 PM GMT+5:30	0	0
Apr 17, 6:10 PM GMT+5:30	0	0
Apr 17, 6:30 PM GMT+5:30	0	0
Apr 17, 6:50 PM GMT+5:30	0	0
Apr 17, 7:10 PM GMT+5:30	0	0
Apr 17, 7:30 PM GMT+5:30	0	0
Apr 17, 7:50 PM GMT+5:30	0	0
Apr 17, 8:10 PM GMT+5:30	0	0
Apr 17, 8:30 PM GMT+5:30	0	0
Apr 17, 8:50 PM GMT+5:30	0	0
Apr 17, 9:10 PM GMT+5:30	0	0
Apr 17, 9:30 PM GMT+5:30	0	0
Apr 17, 9:50 PM GMT+5:30	0	0
Apr 17, 10:10 PM GMT+5:30	0	0
Apr 17, 10:30 PM GMT+5:30	0	0
Apr 17, 10:50 PM GMT+5:30	0	0
Apr 17, 11:10 PM GMT+5:30	0	0
Apr 17, 11:30 PM GMT+5:30	0	0
Apr 17, 11:50 PM GMT+5:30	0	0
Apr 18, 12:10 AM GMT+5:30	0	0
Apr 18, 12:30 AM GMT+5:30	0	0
Apr 18, 12:50 AM GMT+5:30	0	0
Apr 18, 1:10 AM GMT+5:30	0	0

At the moment, we haven't detected any problems at Google Nest. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Google Nest users through our website.

Sign in (37%)
Website Down (20%)
App Crashing (14%)
Device Failure (14%)
Errors (9%)
Online Features (6%)

Live Outage Map

The most recent Google Nest outage reports came from the following cities:

City	Problem Type	Report Time
Wesley Chapel	Device Failure	9 days ago
Sandusky	Device Failure	9 days ago
Tampa	Errors	18 days ago
Escondido	App Crashing	21 days ago
Chepstow	Sign in	1 month ago
Lincoln	App Crashing	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

Billy Rowe™ Ph.D (@rowebil) reported 5 minutes ago
@GilBenelli @googlenesthelp I ran into this issue before and might be experiencing it now. We had to remove the thermostat from the account, do a complete reset, and re-add. Their support was not helpful - complete opposite really.
Madad Incorporated Cards and More (@micardsnmore) reported 7 minutes ago
Don't use @Weather_Makers in Northbrook if you are brown. The lady I asked if they had a backup battery option because our association harasses us by cutting the power. They don't know that @googlenest makes a power connector that connects to the furnace. No laws broken Karen.
Beach Cafe (@BeachCafeNYC) reported 7 minutes ago
@googlenest Please do not buy these Google Nest Cameras. They do not offer live over the phone technical support. If cameras fail you’re out of luck. Terrible Service
John (@TheKramalan) reported 8 minutes ago
@sundarpichai @Google @googlenest Please read ALL the apple App Store most recent reviews over the last year regarding the garbage dumpster fire the app is with Google nest cameras. Crashes. Lagging. Spinning wheels. Freezes. I have 9 cameras all unusable. Not just me. 1 stars!
Wayne (@whiskey__wayne) reported 10 minutes ago
@zerohedge @googlenest @Google Dude, you have 2.5 million followers and you posted about this **** publicly, notifying everyone of your activity. Doing everything for clout.
Nathan Warnick 🎦 (@DH5tv) reported 10 minutes ago from City of Hazel Park, Michigan
@googlenesthelp Working fine in the garbage Google home app, outage seems to be on your end
Rob Williams (@codeslubber) reported 12 minutes ago
@CoffindafferFBI Note on systems thinking and why compute systems are still such garbage: minute those cameras are disabled in a systematic way, 911 needs to be called by the system, for sure she had @googlenest subscription service. Product once again has been demonstrated to be utterly USELESS.
Audio Engineer (@aud_eng) reported 14 minutes ago
I was excited to install a new Nest 4th Gen learning thermostat to replace my ecobee which was working fine, @googlenest. The only reason I have one is remote sensors. THE NEST TEMP WAS SET TO 68 BUT IT'S STILL HEATING AT 77 DEGREES! WHY?? Do I need to have this unit replaced? I can't turn enough of this eco-garbage off. I'm smart enough to know exactly what I want to temp to stay at and not have my temperature change on it's own. Please advise, I thought we were over the frozen dead grandmas of 8 years ago.
Wendy Bunt (@wendy_bunt) reported 15 minutes ago
@BanHammerJags @MAGABarbie317 @googlenest O.M.G, you don't know how to google either? Persistent Login: The app remains active in the background, allowing you to receive notifications and live view camera feeds without re-entering credentials. Either Karen or her dad deleted it.
MAGA Barbie 🇺🇸👱🏼‍♀️ (@MAGABarbie317) reported 16 minutes ago
@sheetnwinch @googlenest Dude. It’s a joke. I don’t actually think someone from Google nest is going to see my tweet and run down 4 year old footage. Go get some fresh air.
John (@TheKramalan) reported 18 minutes ago
@sundarpichai @Google @googlenest Please read ALL the apple App Store most recent reviews over the last year regarding the garbage dumpster fire the app is with Google nest cameras. Crashes. Lagging. Spinning wheels. Freezes. I have 9 cameras all unusable. Not just me. 1 stars!
Sam Beanz (@beanz_sam) reported 19 minutes ago
@googlenesthelp I am having trouble logging in to my nest app or the website. I have tried to reset my password but I'm not getting any emails through. Is this a wider issue?
John (@TheKramalan) reported 21 minutes ago
@sundarpichai @Google @googlenest Please read ALL the apple App Store most recent reviews over the last year regarding the garbage dumpster fire the app is with Google nest cameras. Crashes. Lagging. Spinning wheels. Freezes. I have 9 cameras all unusable. Not just me. 1 stars!
Green 6382 (@DbeanB51341) reported 22 minutes ago
@zerohedge @googlenest @Google Why did you ask the ******* FBI for help genius?
Dominick A. Scarfogliero (@dominick4233) reported 23 minutes ago
@jp2e @verge @googlenest Oh isn’t the smart home fun! I currently only use Google Home, would adding Home Assistant to the mix help them talk to each other?
Danny S (@mikeybye22) reported 27 minutes ago
Worst ******* humans ever @google @googlenest -- Talk about a horrible Company invading a cool Product. **** YOU GOOGLE
ContractBuddyApp (@UseCBApp) reported 30 minutes ago
@googlenest @madebygoogle warnings every night despite "Nightly Promise" being OFF. You have broken my ecosystem. I need a full prorated refund for my 7 units immediately so I can switch to a supported UK brand. #NestProtect
John (@TheKramalan) reported 31 minutes ago
@sundarpichai @Google @googlenest Please read ALL the apple App Store most recent reviews over the last year regarding the garbage dumpster fire the app is with Google nest cameras. Crashes. Lagging. Spinning wheels. Freezes. I have 9 cameras all unusable. Not just me. 1 stars!
brn (@Von_der_Land) reported 32 minutes ago
**** you @googlenest Your hardware continues to be a piece of something less than **** that it makes **** valuable.
Danny S (@mikeybye22) reported 39 minutes ago
Done with you @Google @googlenest, bricking remote connectivity to perfectly working Gen1/Gen2 Nest thermostats and forcing hardware upgrades that aren't needed? Go **** yourselves. I'm replacing ALL of my Google/Nest devices in my properties with Ecobee. 🙄🖕🖕🖕
JC (@Janncolon) reported 39 minutes ago
@googlenest your support service is terrible!
Amelia Harison (@amelia_harison) reported 40 minutes ago
@hal_harvey @googlenest That’s quite a huge gap between the reported and calculated numbers do you think this is just a reporting error, or something more deliberate?
All the Gear No Idea (@Gujadhur) reported 40 minutes ago
@madebygoogle I've made a support request for my nest thermostat 5 days ago and not heard back, you're not replying on Facebook at all! I dont have heating or hot water. This is so bad I have a young family and it is winter! #googlenest #CustomerServiceFail
johnnycadillac (@johnnynocannoli) reported 41 minutes ago
@googlenesthelp both my units lost WiFi connectivity. Tried reboot, reset, manual WiFi entry, everything. Can you guys please help? Thanks
Vince Ducote (@vducote) reported 47 minutes ago
I’m fully in the ecosystem, but @Google is making it harder to stay. We shouldn't have to pay more for a "smarter" home that actually does less. Bring back Continued Conversation and fix speaker group playback! #GoogleNest #TechFail
The nasty riff, but slower. 🇵🇸 🇱🇧 (@nastyriff) reported 53 minutes ago
@JeffDean Bro, I just want my @googlenest speaker to stop saying "Sorry, I don't understand". You broke it. Fix it. Get Gemini on that. And play the damn song I ask for, not a remix radio station.
Lisa Jensen (@oneofmany654) reported 53 minutes ago
@p_e_a_c_e5566 @MAGABarbie317 @googlenest Sure that's why the CW didn't try and get any as they did in the Guthrie case... John was killed inside the house and then they threw him outside like trash.
DJF (@FJO1020) reported 56 minutes ago
@pir2h @googlenest Having the same issue @googlenest Second issue in as many weeks!
Joy (@____heyjoy____) reported 57 minutes ago
Every since I paired my Google home device with Gemini, my system has been lagging, slow and giving frustrating responses. What’s up with this?! I’m getting pissed #googlehome #googlenest #Gemini
John (@TheKramalan) reported 59 minutes ago
@sundarpichai @Google @googlenest Please read ALL the apple App Store most recent reviews over the last year regarding the garbage dumpster fire the app is with Google nest cameras. Crashes. Lagging. Spinning wheels. Freezes. I have 9 cameras all unusable. Not just me. 1 stars!