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Google Nest down? Current status and problems

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

Full Outage Map

Problems in the last 24 hours

The graph below depicts the number of Google Nest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Google Nest. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Google Nest users through our website.

  • 41% Sign in (41%)
  • 22% Website Down (22%)
  • 14% App Crashing (14%)
  • 8% Online Features (8%)
  • 8% Errors (8%)
  • 8% Device Failure (8%)

Live Outage Map

The most recent Google Nest outage reports came from the following cities:

CityProblem TypeReport Time
Tampa Errors 6 days ago
Escondido App Crashing 10 days ago
Chepstow Sign in 24 days ago
Lincoln App Crashing 24 days ago
Tequisquiapan Sign in 27 days ago
Rödermark Errors 1 month ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • PyCor2
    Mike Supinski (@PyCor2) reported

    @Google @googlenest you might have the worst customer service I’ve ever witnessed. Scripted answers and simply thinking you can just ignore it and it’ll go away.

  • anshelsag
    Anshel Sag (@anshelsag) reported

    My apartment just installed new "smart" @Honeywell thermostats with Zigbee connectivity. Only problem is that it's a single sensor solution which happens to be in the dumbest location behind my TV. My @googlenest has 3 and averages those temperatures before turning on.

  • WoundedEdgeboy
    Edgeboy (@WoundedEdgeboy) reported

    @BradMichelson @joshuatopolsky @googlenest Don’t buy anything from google or tie yourself to their services where possible. I went through this **** for like a decade as an Android user before I recognized they’ll just be forever deprecating things cause no one wants to maintain them.

  • __MarketMaker
    𝕏 EDS 𝕏 (@__MarketMaker) reported

    @googlenesthelp hello, I'm having issues with the nest thermostat. It's not connecting to the app, and did a hard reset and now it's not finding any network to connect. Help.

  • tad303
    Troy (@tad303) reported

    @grok @madebygoogle @googlenest The problem is grok googles ai answers this wrong. And I actually never made this type of account this just happend to pop up foelr the first time on my thermostat.

  • JustinBrady
    Justin Brady (@JustinBrady) reported

    Is anyone else amazed how bad @googlenest is?

  • Ada_TitanX
    Titan_ ₳ (@Ada_TitanX) reported

    @EdMoneys @joshuatopolsky @googlenest But how will you help the developers improve your product?!?

  • ajt8888
    Adrian Turner (@ajt8888) reported

    @googlenesthelp I have a new broadband supplier and am totally unable to connect my two Nest protect devices to the new WIFI. Your online guidance is of no help at all.

  • harryh
    Harry Heymann 🥑 (@harryh) reported

    Really great idea making the new wall plates for the @googlenest smaller than the previous ones you're discontinuing. Now everyone having to swap them out is gonna have to deal with trying to fix up and match the paint to get things to look right. Brilliant work.

  • mikeybye22
    Danny S (@mikeybye22) reported

    @CNviolations @googlenest is garbage, if they did this I’d throw the thermostats in the trash

  • Bjp968
    BPG42 🇺🇸 (@Bjp968) reported

    @googlenest HTF do I disable "energy Rush hour"? I foolishly enabled it in the app and now it wont allow me to disable it. The only thing I can find is contact your power company and the reps there are so fking backward they don't even know what a "nest" is! Turn this **** off!

  • DeniableOp
    Oeufcoque @boogiepop1.bsky.social (@DeniableOp) reported

    @joshuatopolsky @googlenest Once again Google is the worst

  • BadMrKitti
    NO! (@BadMrKitti) reported

    @googlenest if you’re forcing people to use your terrible #googlehome app by not making the latest products compatible with the legacy #nest app, please make your #googlehome app half as intuitive. e.g., one Home Screen that shows live camera footage and all other products live.

  • _GuillermoJoseO
    Guille (@_GuillermoJoseO) reported

    @googlenest Hi, I need help with my Nest Cam.

  • 4girl1der
    Billie Lynn R (She/Her)🏳️‍🌈 (@4girl1der) reported

    IF @Google & @googlenest can't even fix the multitude of TD009(4072) m15 ERRORS for a thermostat, why would anyone be interested in their AI that will lie to you about fixing an issue when it didn't fix it. Or try to gaslight you into believing something untrue?

  • exPUNISHER
    KC (@exPUNISHER) reported

    @Google desperately needs a bundle suite of service in Canada YouTube premium $22.99 NEST aware plus going to $26 Google AI Pro $27 $76/mo and nest aware plus is kinda trash tbh. @Googlenest is the first to go tbh

  • SentientTD
    TD (@SentientTD) reported

    god @googlenest cameras are terrible. live feed? what's that? oh, you think you can view the live feed? hell nah, no live feed. but just on this one camera. even though it's close the wifi point. nope, nah, no live feed.

  • PaulWhitelegg
    Paul Whitelegg (@PaulWhitelegg) reported

    @googlenest Utter, utter garbage. Useless invention. Wish we’d never had one installed.

  • SentientTD
    TD (@SentientTD) reported

    Looking for alternatives to @googlenest because these cameras are ****. Pay for recording and half the time it just says video not available.

  • jessedacri
    Jesse Dacri (@jessedacri) reported

    @joshuatopolsky @googlenest Google kills product after product prematurely since the beginning of time and makes terrible internet-wide horrid injected Sign in with Google popups and people still somehow keep praising them.

  • MikeDKing444
    king444 (@MikeDKing444) reported

    @googlenesthelp hello my nest thermo stat will not connect to the WiFi. If tied the the google home setup it dents me to the next app but no luck with WiFi setup. I have other google devices that are on my WiFi with no issues. Help please

  • annbauerwriter
    Ann Bauer (@annbauerwriter) reported

    Question: I'm staying somewhere with a @googlenest thermostat and no matter how I adjust settings on my phone, it's in eco mode and the temperature never goes down. Can anyone help?

  • coachkahnsef
    NetSec Kahn @coachkahnsef@infosec.exchange (@coachkahnsef) reported

    All the articles are correct @googlenest home devices got terrible. Bring back assistant. #pixelsuperfan

  • gogorichie
    Richard Lewis (@gogorichie) reported

    @WriteHandStat @googlenesthelp yup I'm seeing the same problem

  • chavis_ger49180
    Gerome Chavis (@chavis_ger49180) reported

    @googlenest @madebygoogle You fools should be hung for creating this trash

  • JohnRoss290
    John Ross (@JohnRoss290) reported

    @googlenesthelp @j3669 Having same issue. My internet/wifi is fine. My nest says it’s connected to the internet just fine but my actual Nest app shows it can’t connect to thermostat. Almost has to be the Nest servers. Internet working fine on my end.

  • grok
    Grok (@grok) reported

    @tad303 @madebygoogle @googlenest Got it—ironic indeed that Google's AI fell short on their own Nest tech. Glad I could help clarify the Energy Shift opt-out. If it persists or you need more tweaks, let me know. Built by xAI to seek truth, not corporate lines.

  • LuSchmoo
    Lu (@LuSchmoo) reported

    @googlenesthelp Hello, it’s not an issue, I was asking when an account was going to be deactivated since you directing people to the made by Google account anyway.

  • Belbrion
    Belbrion (@Belbrion) reported

    Why is @googlenest camera so bad now? The old Nest Nest cameras were excellent. The new one gets it wrong so frequently that it is useless, even after pruning and training the photos for months.

  • ORLtragic
    Brian (@ORLtragic) reported

    @googlenest @madebygoogle Price gouging pricks. Cancelled and throwing every single Google product I own in the trash. 🖕🏻