Is Google Nest down?
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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Google Nest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Google Nest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Google Nest users through our website.
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Sign in (45%)
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Online Features (18%)
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Website Down (14%)
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App Crashing (10%)
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Device Failure (8%)
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Errors (6%)
Live Outage Map
The most recent Google Nest outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Westport |
Online Features | |
 Salisbury |
Website Down | |
| Laurel |
Website Down | |
| Gateshead |
App Crashing | |
| London |
App Crashing | |
| Tonawanda |
Device Failure |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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Michael Jensen
(@vorttam) reported
@googlenesthelp hello, I am having a problem with my nest thermostat. The device no longer can connect and can't find my network. I have tried resetting the device, resetting my modem / network with no luck. My other electronic devices work fine on my wifi.
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Dan The Man
(@danism28) reported
@googlenesthelp I keep getting an unexpected error msg when trying to login to Nest and the Nest App. I was last logged in an hour ago. I'm located in the US. Google account is migrated. Nest devices are not working in the Google Home app, either.
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Grug Crood ಠ_ಠ
(@echofaded) reported
@googlenest are we down?
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Jim Sage
(@Technologysage) reported
@googlenesthelp Sure thing, just sent message. This may be a @reliantenergy issue in what they control. Just canceled my enrollment in the program because it has cost me far more than the credit is worth.
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Mfi...
(@MonicaFAYExxx) reported
@EdPiotrowski @googlenest I saw this driving down I95 last night ! I was in just crossing into SC from NC !
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Wicked
(@ahujakamal) reported
@googlenesthelp hi facing issues with my nest thermostat cannot connect with internet wifi for past 30+ hrs. Pls help
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Michael Mundy
(@Mundy888) reported
@googlenesthelp I can’t get my Nest to connect to my app. I’ve tried everything on google. Please help!
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daisy dukes
(@NJBoesman) reported
@googlenesthelp one of my four nest thermostats stopped working on WiFi back in March. This is the second unit to experience this issue despite being less than a year old. I've wasted hours back and forth trying to get resolution. Very disappointing to put it mildly
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Json Brnes
(@vyrotek) reported
@GiveMeEstus @joshhemsley @googlenest My Google Wifi literally just wiped itself out of Google Home one evening. The app is garbage. I couldn't re-add my nodes to the app without doing a factory reset on every node. Super annoying. Ring isn't perfect but support has been great. Google hardware is dead to me.
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BofaDeez
(@2ChocLabPups) reported
@googlenesthelp How about addressing the current issue with the Nest app?
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.:ISHY:.
(@I_S_H_Y_) reported
Anyone else having issues trying to log into #NestApp @googlenest Seems to be down?
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james sajna
(@wcgjames) reported
@googlenesthelp what’s going on? Nest Guard is down and won’t reconnect to WiFi?!?!?!
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Lois Eastlund
(@LoisEastlund) reported
@googlenesthelp I cannot connect to Nest. Is there an issue? I cannot on wifi, cellular, iphone, or ipad.
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Michael York
(@nvblackrockcity) reported
@googlenesthelp Please help me!! I am a long time Google Nest owner. This is my 3rd different nest and the Wi-Fi function does not connect to my network. I’ve tried everything.I keep getting the same “Your WiFi network could not be found”. My Wi-Fi works on all other devices
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Ryan Offord
(@underwaterryan) reported
@googlenesthelp Probably over the last week or two. I've reinstalled etc and that didn't help. As I scroll down, it tries to go the other way a bit (sounds odd I admit). The motion is very jerky. It looks to be when it's sizing the thumbnails as scrolling down. Used to be very smooth, not now
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Ryan Offord
(@underwaterryan) reported
Hey @googlenesthelp did you guys break your app recently ? Scrolling through vids (x3 cameras) is painful as the app starts scrolling against me until pic loaded. I scroll down it doesn't want to. Re-install no go. x4 phones. Full f reset of everything weeks ago to fix other prob
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Fatima
(@R3playFatima) reported
@madebygoogle I’ve tried fixes listed online such as turning mobile data and access to it off for all the browsers and the @googlenest iOS app but none of it seems to help! Any assistance will be much appreciated!
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David St. Germain
(@proudgrandpa00) reported
@googlenest - you have a major problem with Nest Hello - when driving with the hands free option (Bluetooth), there is no doorbell. There’s not a way to answer the doorbell while driving.
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Michael Jones @ BFVR Labs
(@Moike_the_Squid) reported
@googlenesthelp Unable to log in on the mobile app or web interface. Login just loops after entering 2FA.
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Robert Kerns
(@RobbiePRguy) reported
@googlenesthelp Thanks for the help. Please let us know when the issue is resolved.
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jarvis.
(@aqjarvis) reported
from
Salt Lake City, Utah
Installed my own @googlenest thermostat last night without help from my dad so like hit me up if you need any electrical work done 👍🏼
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Sam Powell
(@LutheranMac) reported
@googlenesthelp I’m currently unable to sign in to the nest app or login through a browser. I’ve not yet migrated to Google.
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Mark Lashmar
(@ThisisBosh) reported
@googlenesthelp hey are you aware nest service is down. We are UK based. Cannot log in on devices or browser(404error)
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SubtleAsaRhino
(@SubtleAsaRhino) reported
@ThisisBosh @googlenesthelp Likewise it’s down @googlenesthelp
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Alex (TenguSnake)
(@TenguSnake) reported
I absolutely cannot stand the @googlenest thermostat I have, good god, it is the most annoying piece of **** ever.
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🇺🇸Markincali🇺🇸 (Twit purged 11k followers)
(@alwayslucid_) reported
@googlenesthelp you have serious issues. I replaced my wifi router and SSID/password and I have to manually delete and reinstall each of my 7 nest protects. You are the largest tech company in the world. Get your **** together. Apple would never release this crap.
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Brian zapolski
(@Zippy7410) reported
@googlenesthelp your thermostats are absolute pieces of **** and a waste of $$
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Jim Sage
(@Technologysage) reported
@Google @googlenest @googlenesthelp Who can I talk to about "Rush Hour Rewards" that can answer my questions about responsibility and what settings keep getting changed before someone or a pet is injured or killed? Help by voice and email was no help at all. Never got call back
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Tony
(@GiveMeEstus) reported
@vyrotek @joshhemsley @googlenest Huh, I like my Google WiFi and plan on replacing my Ring doorbell. It’s trash.
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Sarah Jones
(@sarahmjones13) reported
@googlenesthelp The thermostat has been in place approx 2 years. We’ve been having this problem since last week. I have reset the hot water schedule but this hasn’t helped.