Is Google Nest down?
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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Google Nest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Google Nest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Google Nest users through our website.
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Sign in (48%)
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Online Features (18%)
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Website Down (10%)
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Device Failure (10%)
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App Crashing (8%)
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Errors (6%)
Live Outage Map
The most recent Google Nest outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 London |
App Crashing | |
 Tonawanda |
Device Failure | |
| Roberts |
Errors | |
| Denver |
Online Features | |
 Stratford |
Website Down | |
| Inkster |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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𝒟𝑜𝓇𝑜𝓉𝒽𝓎
(@dorothyboruta) reported
@googlenesthelp hi, my thermostat recently keeps going offline (multiple times in a few days) despite wifi constantly working. The only fix so far is doing a factory reset. I have several other Google home devices with no issues - it’s just the thermostat. Please advise.
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Mike
(@miked) reported
@googlenesthelp @dorothyboruta I've been having the same problem over the last two days. Just factory reset and it still took multiple attempts to add my thermostat to my Nest account. Also I've been unable to add my two sensors to my thermostat too.
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Stephen Fiedler
(@seeitbelieveit) reported
@googlenesthelp why does the nest app keep turning on heat and upping the temperature I’ve set? Auto schedule is off. This is annoying and wasting heat/money. Please help.
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One Fat Dog™
(@silverwuffamute) reported
@bipolarbear77 @googlenest Horses are terrible people, it's just warning you.
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LightsOnMcKey
(@LightsOnMcKey) reported
Wow! customer service @googlenest disconnected after 82 minutes and no help and I asked for a supervisor 12+ times. #supportsucks
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Zhen
(@hua2501) reported
@googlenesthelp I purchased in Best Buy at 2021 ! Reinstalled and reset nest again , reset our WiFi too , but same problems! I watched tuber , they said it happened many , it best Technically issue ! Should be contact nest support. Thank you
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dcs
(@di_chs) reported
@googlenesthelp My nest learning thermostat is having trouble connecting to the WiFi. It is failing to find the network, tried manually adding the WiFi name and password but it refused to connect, resetting the router, thermostat etc didn't work either.
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bonbon
(@BeaudetteMaya) reported
@googlenesthelp you are terrible! If I didn’t invest so much in these cameras I would drop you! How you want me to pay for two cameras in the same house under same account when you made me do it #nestaware #nest #googlenest
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will
(@c_boddicker_) reported
@lri @orenjacob @googlenest It does take an unconscionably long time to load. I actually use Nest with Homebridge, so I can control it with Siri, which is surprisingly nice. My only real gripe is that the Nest algorithm is a miserly, judgmental, passive-aggressive dad; always secretly turning down the heat.
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the 0x king
(@mashfreak) reported
@googlenesthelp They are both model H1A. This issue has been going on for a couple weeks now on both devices
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Steve Portigal 🇨🇦🇺🇸
(@steveportigal) reported
from
Montara, California
@googlenesthelp Yes eventually I could sign in. The yellow circle thing was just for a minute and there’s no status info in the app - but the light has long returned to normal thanks.
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Patrick O'Leary 💉🇮🇪🇺🇸🏰🚢🏰
(@pjaol) reported
@googlenesthelp @NickMillerUK Like **** you will, you didn’t deprecate it, you decapitated it
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chris
(@lionheartchris7) reported
I should start charging commission to @googlenest now that I’ve converted so many friends and family members. Don’t suffer through bad internet! Get what you pay for! It’s the best Wi-Fi purchase I’ve ever made!
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Tommy B
(@tomkbryant) reported
Hey @googlenesthelp is there a timeframe on when the volume issue with the #nestaudio pair will be resolved? Like me there are probably a lot of people that got them for Christmas and are frustrated.
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Bill Allen
(@wpallen1169) reported
@googlenesthelp I have a Nest learning thermostat that lost connection to WiFi and says it can’t find any networks. I’ve tried resetting the thermostat and I’ve rebooted my router. Still nothing. Heard this is a common issue with these devices. What can I do?
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Venom_Hackers☠️
(@Daybellesse) reported
@renaasi @googlenest Kindy send me direct message to help recover your account
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Brian *****
(@BrianadamFeist) reported
@googlenesthelp handy is terrible, why did you offer this to me? my hvac is needing repair and just wasted weeks waiting and rescheduling, they just no call no show again and again. wish I would have not used this feature and called a real pro.
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Nick Sharpe
(@sharpe5353) reported
@googlenesthelp my system has been working perfect. Today I come home to E72 code. My battery is going up and down and sitting at 3.910.
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A-A Ron
(@aar0nsadler) reported
@googlenesthelp Don’t worry @googlenesthelp, I’m already an hour and a half into talks with the support team. I don’t expect to fix the problem. Not because of anything to do with support help, they’ve been great, but simply because your product sucks.
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Penny Mathis
(@PennyMathis16) reported
@googlenesthelp @aar0nsadler I need help ! How do I get it?
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Brian *****
(@BrianadamFeist) reported
@tinablenke @googlenesthelp same here, their repair service is terrible support
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Oren Jacob
(@orenjacob) reported
So we bought this house with @googlenest thermostats in it 1.5 years ago, I finally caved and tried to connect them to my network to debug heating issue, and I'm now confused.. Nest app? Google home app? Why am I being asked to change my default browser? Argh. Help.
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Penny Mathis
(@PennyMathis16) reported
@googlenesthelp My phone will not connect to the Nest thermostat. I have asked for help many times but no reply.
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Zhen
(@hua2501) reported
@googlenesthelp So what should I gonna do next ? Wait your to find the issue ? Or call the technician support ?
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Denise Billings
(@NecieBillings) reported
@googlenesthelp I need help. Our @NestBot_ went off again last night. Awoke to a freezing house. It’s plugged into the wall now. How can I get a new one?
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Stephen Fiedler
(@seeitbelieveit) reported
@googlenesthelp Hi I don’t know what specific model - it was installed by electrician. The issue is this thing turns on and resets to higher temperatures even when within range. I’ve gone through all the troubleshooting and this shouldn’t happen. I just want it to stay within range. Pls help.
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raphael
(@raphalph) reported
@googlenesthelp my nest thermostat is not finding my wifi whatsoever. i have tried restarting it, tried restarting my wifi modem, tried connecting to my wifi using other devices and it finds them perfectly fine, i tried a wifi hotspot. nothing works, how do i fix this?
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will
(@c_boddicker_) reported
@orenjacob @googlenest It does take an unconscionably long time to load. I actually use Nest with Homebridge, so I can control it with Siri, which is surprisingly nice. My only real gripe is that the Nest algorithm is a miserly, judgmental, passive-aggressive dad; always secretly turning down the heat.
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Egan Fire
(@eganfire) reported
from
Winter Garden, Florida
Wow! @googlenest @googlenesthelp disconcerted after 82 minutes with no help and me asking for a supervisor 12 plus times #badservice #avoid
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D:\wight
(@_MightyPotato) reported
@googlenesthelp My issue is with Pixel Buds, not Nest.