Google Nest down? Current status and problems

Problems in the last 24 hours

The graph below depicts the number of Google Nest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Google Nest users through our website.

• Sign in (39%)
• Website Down (21%)
• App Crashing (13%)
• Errors (11%)
• Online Features (8%)
• Device Failure (8%)

Live Outage Map

The most recent Google Nest outage reports came from the following cities:

City	Problem Type	Report Time
Tampa	Errors	3 days ago
Escondido	App Crashing	7 days ago
Chepstow	Sign in	21 days ago
Lincoln	App Crashing	21 days ago
Tequisquiapan	Sign in	24 days ago
Rödermark	Errors	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ziye Gao (@ziye_gao) reported 3 minutes ago

  @madebygoogle @googlenest @googlenesthelp my nest thermostat is not working, says something about migrating nest account. Tried factory reset and now it cannot connect to the wifi. Is the server down, by any chance?

• 
  LV Dansante (@LDansante) reported 6 minutes ago

  @googlenesthelp No. Just trying to login. Seems that I’m kicked out of nest so I’m trying to add it onto Google but it requires an entry code that I can’t find

• 
  LV Dansante (@LDansante) reported 9 minutes ago

  @googlenesthelp hello! I have nests in 2 properties and can’t sign into one now bc of something w migration? Any help will be appreciated!

• 
  James Davis (@Dobby_1979_) reported 13 minutes ago

  Does anyone else have problems with the Nest App? It constantly crashes when I access. Is this a common problem? @googlenesthelp #NestIQ #NestCamera #Nest

• 
  Matthew Stafford (@mrmstafford) reported 15 minutes ago

  @googlenesthelp Hi guys, I have a Nest Thermostat, purchased October 2020. I've installed a new router but the Nest will not connect to it. All other devices working 100% I've reset and factory reset. Please help!

• 
  Robert Seward (@rsrupert) reported 16 minutes ago

  @googlenesthelp @skshah39 Same exact problem here.

• 
  steef (@steefenstein) reported 16 minutes ago

  @BrettMi98082146 @googlenest Having this problem too

• 
  Steve Gordon (@stebuu) reported 18 minutes ago

  @googlenesthelp @skshah39 I’m also having the same exact problem (with some regular google nest thermometers)

• 
  Mikey 🇺🇲❌🏛️🌾 (@Rabbitx369) reported 22 minutes ago

  @googlenest we have a problem. I shouldn't have to turn off the microphone on my Google speaker in the kitchen to talk to Google Assistant on my phone in the living room.

• 
  Renato Anaya (@rentismexican) reported 23 minutes ago

  @BrettMi98082146 @googlenest Also having this issue tonight

• 
  Jonathan Bluesword (@JBluesword) reported 24 minutes ago

  @googlenesthelp @NoahAforeffort There is a complete outage for the thermostat. Mine is out as well and same issue

• 
  Carlos (@carlos__tapanes) reported 25 minutes ago

  @madebygoogle @googlenest @googlenesthelp When are the new outdoor cameras coming out i need one really bad.. Please hurry up with the new lineup..

• 
  Indrajit Patel (@pateli333) reported 27 minutes ago

  @googlenesthelp No Networks found yet is the error message. When I try to connect my phone or other devices I find at least 10 network around me. I don’t why the thermostat is having hard time find network. My router is about 10 ft from the thermostat.

• 
  Gavin Paterson (@GavinPaterson10) reported 29 minutes ago

  @googlenesthelp my nest app is not working. Its been a couple days. The cameras do work on using the Google home app so it's not the cameras or WiFi.

• 
  MTB214 (@MTB2141) reported 29 minutes ago

  @moxacaine @googlenest I'm having the same issue

• 
  Thomas McNulty (@T_J_McNulty) reported 30 minutes ago

  @googlenesthelp @NoahAforeffort Having same issue. Can manually adjust but get a migration error when accessing from the home app. Migrated ages ago.

• 
  lindsay m. pettingill (@iam_lpettingill) reported 36 minutes ago

  Wtf is happening w @Google Home app? I upgraded to a @googlenest router explicitly bc it is backwards compatible w Google wifi. No wifi points are found, forced to use Home to set them up and a bug just sends me back to home screen whenever I try to add a device @googlenesthelp.

• 
  Noah Asbill (@NoahAforeffort) reported 36 minutes ago

  @googlenesthelp our nest is saying it is having trouble migrating to google. Is there an outage?

• 
  Brian Kircher (@BrianKircher6) reported 37 minutes ago

  @BrettMi98082146 @googlenest I also am having this issue. Nothing I do will make it go away.

• 
  skshah39 (@skshah39) reported 39 minutes ago

  @googlenesthelp hi my nest thermostat keeps requesting that I migrate my nest account, failing to do so, and has led me to do a factory reset in which it's failing to complete set up. Plz help?

• 
  ☘ Cale #YNWA ☘ (@Calepls) reported 40 minutes ago

  Network casting is so dangerous. I don't know how many times my housemates have been eating dinner and I've been one click away from blasting their ears with **** like "you're the best, big brother, I could've ever asked for!" @Pornhub #GoogleNest

• 
  (((#ifdef moose))) 🖖🖖🏻🖖🏽🖖🏿 (@ifdefmoose) reported 40 minutes ago

  Both of my crappy @VenstarInc T8900 Color Touchscreen WiFi-enabled thermostats have been offline for over an hour. Am I actually going to have to get up and walk over to them to adjust??? They’re going in the trash and replaced with @googlenest Nest thermostats.

• 
  Devang Chhabria (@devangchhabria) reported 46 minutes ago

  @SpotifyCares @spotifyindia casting to my @googlenest speaker is broken since the past few months. My phone shows a different song playing, and I can't even skip forward or backward in the song

• 
  𝙲𝚑𝚛𝚒𝚜 𝙼𝚊𝚑𝚘𝚗𝚎𝚢 (@cmahoney_photo) reported 51 minutes ago

  @googlenesthelp is there a Nest outage? All nest devices stopped working and cannot add new devices on Android. Just keeps prompting for info about nest account which was migrated a very long time ago. #googleNest #nestoutage

• 
  Matthew Stafford (@mrmstafford) reported 52 minutes ago

  @madebygoogle hi guys, I've been sent your way from @googlenesthelp regarding no WiFi detection on a Nest Learning Thermostat 3rd Gen. Please help!

• 
  McLovin (@McLovin1019) reported 53 minutes ago

  @googlenesthelp my nest cannot find any area networks. I’ve reset my router, I’ve reset the device. This has been like this for weeks and I figured it had to be something I was doing wrong. I can’t figure it out. Help!!!!

• 
  James Davis (@Dobby_1979_) reported 54 minutes ago

  @googlenesthelp It has been doing it for about 6 months. iPhone 12 Max. All software is up to date, app re-installed. This seems quite a common problem on the forums.

• 
  Indrajit Patel (@pateli333) reported 57 minutes ago

  @googlenesthelp my Google nest will not connect to the Network. I have tried all the troubleshooting methods available. I watched numerous YouTube videos, went through nest website and did troubleshooting. Nothing works please help me thank you. My name is Indrajit Patel

• 
  Dr. Nick (@NotthatkindofDr) reported 57 minutes ago

  @googlenesthelp Not to dunk on the problem, just wanted to flag same issue in bay area California. Cheers

• 
  Chris (@iamchrispauley) reported 58 minutes ago

  @googlenesthelp my Nest E will not connect at setup after I reset it and now I can’t control my air conditioning. It went offline this week and after the reset it doesn’t complete setup. 😠