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Google Nest

Google Nest status: device issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

Problems in the last 24 hours

The graph below depicts the number of Google Nest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Google Nest. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Google Nest users through our website.

  • 41% Sign in (41%)
  • 25% Website Down (25%)
  • 13% Device Failure (13%)
  • 9% App Crashing (9%)
  • 6% Online Features (6%)
  • 6% Errors (6%)

Live Outage Map

The most recent Google Nest outage reports came from the following cities:

CityProblem TypeReport Time
Brentwood Website Down 49 minutes ago
Wesley Chapel Device Failure 15 days ago
Sandusky Device Failure 16 days ago
Tampa Errors 24 days ago
Escondido App Crashing 28 days ago
Chepstow Sign in 1 month ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • micks1984
    Miguel Martinez (@micks1984) reported

    @googlenesthelp Hi, my thermostat has lost WiFi connection. I have tried for a few days taking all required/recommended steps and none are working. Can you please help?

  • 2ThinAir
    Rocky Mountain Air (@2ThinAir) reported

    @WAServers @JackPosobiec @googlenest Many cameras have internal memory to store footage in the event of slow wifi or wifi outage. I'm sure Nest tells people this in their terms and conditions which no one ever reads.

  • Disisr
    Ricky D (@Disisr) reported

    @Google @googlenest i have to say: you cust. ser. is very poor. I have been dealing with an issue since Monday and 2day is Friday and still not resolved. I have been on the phone everyday to be transferred from person to person or disconnected and still dont have a resolution.

  • RSDCDN
    The Handlebar Gamer (@RSDCDN) reported

    Ok.... I am after homekit enabled smoke/carbon detectors. @googlenest protects are all at the end of their lives. They don't make them anymore. So, Trying to find what works/is available in canada (NA). There are "smart" ones from Kidde and a homebridge plugin. Any help?!

  • janetj100
    Janet Vuksta James๐Ÿ‡บ๐Ÿ‡ธ (@janetj100) reported

    @googlenesthelp my cameras show live in the Google home app but upon selecting them, they just spin and black! Iโ€™ve rebooted router, phone, reinstalled app! Any help would be appreciated!

  • ahails
    ๐‡๐€๐ˆ๐‹๐’ (@ahails) reported

    Whatโ€™s that go with Radio App not working on @googlenest this week! Anyone else having the same issue? #radioapp

  • amyalkon
    Amy Alkon (@amyalkon) reported

    @hamids @googlenest @Google Is there a way to downgrade from this pile of ****?

  • ChadB0826
    Chad Boudreaux (@ChadB0826) reported

    @googlenesthelp I have a nest thermostat that will not connect to wifi (2.4 ghz). I've tried everything from reset, to router reset, an other trouble shooting methods. It's never connected since the day I purchased it new. I firmly believe its the nest device not working.

  • micardsnmore
    Madad Incorporated Cards and More (@micardsnmore) reported

    Don't use @Weather_Makers in Northbrook if you are brown. The lady I asked if they had a backup battery option because our association harasses us by cutting the power. They don't know that @googlenest makes a power connector that connects to the furnace. No laws broken Karen.

  • Jared4692002
    Jared (@Jared4692002) reported

    @googlenesthelp Tried thatโ€ฆ โ€œYou must sign in before contacting a support specialist. Please sign inand then refresh this page.โ€ THE PROBLEM IS I CANT SIGN IN!!! Whatโ€™s plan B.

  • TheKramalan
    John (@TheKramalan) reported

    @sundarpichai @Google @googlenest Please read ALL the apple App Store most recent reviews over the last year regarding the garbage dumpster fire the app is with Google nest cameras. Crashes. Lagging. Spinning wheels. Freezes. I have 9 cameras all unusable. Not just me. 1 stars!

  • TheKramalan
    John (@TheKramalan) reported

    @sundarpichai @Google @googlenest Please read ALL the apple App Store most recent reviews over the last year regarding the garbage dumpster fire the app is with Google nest cameras. Crashes. Lagging. Spinning wheels. Freezes. I have 9 cameras all unusable. Not just me. 1 stars!

  • codeslubber
    Rob Williams (@codeslubber) reported

    @CoffindafferFBI Note on systems thinking and why compute systems are still such garbage: minute those cameras are disabled in a systematic way, 911 needs to be called by the system, for sure she had @googlenest subscription service. Product once again has been demonstrated to be utterly USELESS.

  • TheKramalan
    John (@TheKramalan) reported

    @sundarpichai @Google @googlenest Please read ALL the apple App Store most recent reviews over the last year regarding the garbage dumpster fire the app is with Google nest cameras. Crashes. Lagging. Spinning wheels. Freezes. I have 9 cameras all unusable. Not just me. 1 stars!

  • MultigunFun
    ๐Ÿ (@MultigunFun) reported

    @zerohedge @googlenest @Google maybe all your federal offenses trying to hack it triggered a shut down

  • S4YPodcast
    SpeakForYourselfPodcast (@S4YPodcast) reported

    Terrible experiences with @honeywell. Itโ€™s not even better than nothing, itโ€™s just objectively terrible. Will be replacing with @googlenest at home, ranch, and all three office locations.

  • Legoboy20021
    Legoboy2002 (@Legoboy20021) reported

    @googlenesthelp Hey Google can you help me fix stuff on the internet because when I search up The Owl House I can see That The Where To Watch is hiding Prime Videos and Apple TV How Can I Fix This?

  • MaNaN94127
    Manan Patel (@MaNaN94127) reported

    @googlenesthelp i have google nest 3rd gen. When i bought it was connecting to wifi easily. However, all of sudden it stopped connecting. I jave tried all possible troubleshooting for the nest to connect to wifi, still cannot connect. Please help

  • TheKramalan
    John (@TheKramalan) reported

    @sundarpichai @Google @googlenest Please read ALL the apple App Store most recent reviews over the last year regarding the garbage dumpster fire the app is with Google nest cameras. Crashes. Lagging. Spinning wheels. Freezes. I have 9 cameras all unusable. Not just me. 1 stars!

  • NotasLame24
    Jason Lamer (@NotasLame24) reported

    @googlenesthelp any idea why my nest doorbell keeps restarting? Currently plugged into my wall. Went offline 2 weeks ago and never came back online. thanks! #help #googlenest

  • JudithBaumel
    Judith Baumel (@JudithBaumel) reported

    @VerizonSupport After a tech did something to my router ("cleaned things up") all my @googlenesthelp products can't connect to home internet. I've called, gotten no help but why have you closed my case?

  • Von_der_Land
    brn (@Von_der_Land) reported

    **** you @googlenest Your hardware continues to be a piece of something less than **** that it makes actual **** more valuable. @GoogleWifi1 I am going to keep Posting the same thing everyday and time this piece of **** breaks down for no reason.

  • DawggedSoftware
    Dawgged (@DawggedSoftware) reported

    @zerohedge @googlenest @Google You realize websites have security measures when someone does failed login attempts right? Imagine how many people tried the login after the initial screenshot...

  • marshallb60
    Ben Marshall (@marshallb60) reported

    @googlenest hi my doorbell wonโ€™t re attach to the plate. I think the pin at the top isnโ€™t popping out. Is there a way to fix it?

  • EdPiotrowski
    Ed Piotrowski (@EdPiotrowski) reported

    @johncu71 Itโ€™s a ring camera in night mode. @googlenest still far better but sucks that they donโ€™t have time lapse like they used to. When will those capabilities return Google?! Please fix it!

  • brycdavis
    Bryan Davis (@brycdavis) reported

    @googlenesthelp I did and was ZERO help. Just make gemini work.

  • TheKramalan
    John (@TheKramalan) reported

    @sundarpichai @Google @googlenest Please read ALL the apple App Store most recent reviews over the last year regarding the garbage dumpster fire the app is with Google nest cameras. Crashes. Lagging. Spinning wheels. Freezes. I have 9 cameras all unusable. Not just me. 1 stars!

  • TheKramalan
    John (@TheKramalan) reported

    @sundarpichai @Google @googlenest Please read ALL the apple App Store most recent reviews over the last year regarding the garbage dumpster fire the app is with Google nest cameras. Crashes. Lagging. Spinning wheels. Freezes. I have 9 cameras all unusable. Not just me. 1 stars!

  • BeachCafeNYC
    Beach Cafe (@BeachCafeNYC) reported

    @googlenest Please do not buy these Google Nest Cameras. They do not offer live over the phone technical support. If cameras fail youโ€™re out of luck. Terrible Service

  • correzpond
    ๐•”๐• ๐•ฃ๐•ฃ๐•–๐•ซ๐•ก๐• ๐•Ÿ๐•• ๐Ÿณ๏ธโ€๐ŸŒˆ ๐Ÿณ๏ธโ€๐ŸŒˆ (@correzpond) reported

    Hey @Google you have ****** up your entire #GoogleHome ecosystem & your assurances that you are listening to your customers & will fix things clearly are just more lies. Anyone who would actually consider *paying* for @googlenest must be insane or a MAGA supporter (same thing).