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Google Nest status: device issues and outage reports

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Full Outage Map

Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

Problems in the last 24 hours

The graph below depicts the number of Google Nest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Google Nest. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Google Nest users through our website.

  • 36% Device Failure (36%)
  • 24% Errors (24%)
  • 20% Online Features (20%)
  • 16% App Crashing (16%)
  • 4% Sign in (4%)

Live Outage Map

The most recent Google Nest outage reports came from the following cities:

CityProblem TypeReport Time
Mexicali App Crashing 4 days ago
Bend Online Features 6 days ago
Houston App Crashing 16 days ago
Spring Online Features 16 days ago
Houston Sign in 16 days ago
Blain Device Failure 1 month ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • Thesteve4
    Fl guy (@Thesteve4) reported

    @googlenest thermostats are the absolute worst. Whether data farming or ending a set up because the brand new batteries shipped with the unit are bad, save yourselves the trouble and get an @ecobee

  • john_bingman
    John&Neen (@john_bingman) reported

    @googlenesthelp service is down you guys, need this to be fixed ASAP please…

  • sircoynie
    Sircoynie 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@sircoynie) reported

    @googlenesthelp my thermostat is connected to the internet but is showing as offline in the app?

  • Jared4692002
    Jared (@Jared4692002) reported

    @googlenesthelp Tried that… “You must sign in before contacting a support specialist. Please sign inand then refresh this page.” THE PROBLEM IS I CANT SIGN IN!!! What’s plan B.

  • globalfcts
    Global Fcts (@globalfcts) reported

    @googlenesthelp NEST is down. Again. Any update please?

  • perez_zach59761
    Zachary Perez (@perez_zach59761) reported

    @looplunchrun @googlenesthelp Had this issue; TysonNerd1 on X sorted it.

  • MaxModz1382
    M A X 1 3 8 2 .com (@MaxModz1382) reported

    @zerohedge @googlenest @Google Probably blocked it because the amount of sign in attempts 🙄 Don't blame them

  • Von_der_Land
    brn (@Von_der_Land) reported

    Going forward I will be using my account to cuss on @googlenest everytime it randomly goes offline. Here we go… **** YOU @googlenest

  • EdPiotrowski
    Ed Piotrowski (@EdPiotrowski) reported

    @johncu71 It’s a ring camera in night mode. @googlenest still far better but sucks that they don’t have time lapse like they used to. When will those capabilities return Google?! Please fix it!

  • codeslubber
    Rob Williams (@codeslubber) reported

    @CoffindafferFBI Note on systems thinking and why compute systems are still such garbage: minute those cameras are disabled in a systematic way, 911 needs to be called by the system, for sure she had @googlenest subscription service. Product once again has been demonstrated to be utterly USELESS.

  • PhilHumphris
    Phil Humphris (@PhilHumphris) reported

    @googlenesthelp So Google any news on the @BBCSounds problem or are you just not interested!

  • UseCBApp
    ContractBuddyApp (@UseCBApp) reported

    @googlenest @madebygoogle warnings every night despite "Nightly Promise" being OFF. You have broken my ecosystem. I need a full prorated refund for my 7 units immediately so I can switch to a supported UK brand. #NestProtect

  • wendy_bunt
    Wendy Bunt (@wendy_bunt) reported

    @BanHammerJags @MAGABarbie317 @googlenest O.M.G, you don't know how to google either? Persistent Login: The app remains active in the background, allowing you to receive notifications and live view camera feeds without re-entering credentials. Either Karen or her dad deleted it.

  • flowmastr1x
    Allen Roe 🍍 (@flowmastr1x) reported

    OMFG @madebygoogle ever since I got told I need to move my @googlenesthelp nest cams to the home app I fight to get a feed from them. Why in the hell did you think you need to fix something that was not broken

  • jagadeesh1099
    jagadeesh (@jagadeesh1099) reported

    @googlenesthelp Case 1-9343000041461 – Chromecast with Google TV hardware failure (green lines). Support site and chat broken. Need escalation please.

  • JOHNNYJET3
    JOHNNYJET🇺🇸 (@JOHNNYJET3) reported

    @brian1222333 @Google @googlenest I second this. It's like they have the interns coding. Very annoyed at how crap and slow the move from nest has been.

  • BirdChayser
    I didnt vote for him (@BirdChayser) reported

    @yashar Isn’t this the EXACT thing that AI should be used for? It shouldn’t require a ******* subscription. It SHOULD be monitoring for this kind of **** and alerting authorities. It would be great at it. @googlenest This should be your shining moment but instead you’re too greedy.

  • JasonHanson1971
    Jas Hans 71 (@JasonHanson1971) reported

    @googlenesthelp my just installed nest learning thermostat Wi-Fi is not working. It will not locate any networks. I have tried to connect from the device and also connecting via Bluetooth to the app no networks show up. I have reset the nest a couple times also.

  • whiskey__wayne
    Wayne (@whiskey__wayne) reported

    @zerohedge @googlenest @Google Dude, you have 2.5 million followers and you posted about this **** publicly, notifying everyone of your activity. Doing everything for clout.

  • LuvAndBball
    Teah ❤️⛹🏽‍♀️ (@LuvAndBball) reported

    @googlenesthelp hello! I have a friend in need of assistance with his nest thermostat. Could someone help!?

  • Backflip25
    Bryan (@Backflip25) reported

    @googlenesthelp My Nest Mini 2 seems to have broken completely. When ask it to play a playlist from my @Spotify Premium it plays some other random playlist. It's made playing songs on it almost impossible. Ive already unplugged it, factory reset it & deleted & reinstalled it

  • janetj100
    Janet Vuksta James🇺🇸 (@janetj100) reported

    @googlenesthelp my cameras show live in the Google home app but upon selecting them, they just spin and black! I’ve rebooted router, phone, reinstalled app! Any help would be appreciated!

  • carlitosjmoreno
    Carlos Moreno (@carlitosjmoreno) reported

    @googlenesthelp Hello, I'm having issues with my nest thermostat. It doesn't connect to wifi. I tried all the troubleshooting suggestions but no success. Can you please help me out? Thanks.

  • RyanMalacina
    Ryan Malacina (@RyanMalacina) reported

    Monthly @googlenest cameras are trash post. So terrible at staying connected to the WiFi network and actually loading. What good are cameras that constantly DC or stop loading?

  • shorn2222
    ****** 🎿⛷️🥅🏒🟦 (@shorn2222) reported

    @googlenest what is going on? I can’t login

  • KariArayot
    KariArayot כארי (@KariArayot) reported

    Since @Google tookover @googlenest the service is garbage.

  • Jayjose4
    Jayjose (@Jayjose4) reported

    @googlenesthelp @looplunchrun Still down. Not working

  • h0tr0d9
    h0tr0d 🇺🇸 (@h0tr0d9) reported

    @googlenesthelp why cant I schedule my thermostat in 30 min increments ? You are costing me a lot of money for a simple fix.

  • PhilHumphris
    Phil Humphris (@PhilHumphris) reported

    @googlenesthelp I've done all that, even had your support team access my smart speakers to check they are working ok & have updated firmware & there is no problem. Now today no radio stations work not even @tunein

  • aroncroft
    Aron Croft - Hidden ADHD (@aroncroft) reported

    @GoogleNest @MadeByGoogle I 'upgraded' my Home devices to Gemini and lost Continued Conversation. The help docs say I can't revert!? This is a major accessibility regression! Continued Conversation must be expedited for Gemini immediately. #GoogleHome #Gemini