Google Nest status: device issues and outage reports
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Full Outage Map
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Problems in the last 24 hours
The graph below depicts the number of Google Nest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Google Nest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Google Nest users through our website.
- Sign in (58%)
- App Crashing (15%)
- Online Features (9%)
- Website Down (9%)
- Device Failure (7%)
- Errors (3%)
Live Outage Map
The most recent Google Nest outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Oak Lawn
|
App Crashing | 2 months ago |
|
Morton Grove
|
Device Failure | 2 months ago |
|
Boston
|
Device Failure | 2 months ago |
|
Federal Way
|
Device Failure | 3 months ago |
|
Riverside
|
Sign in | 3 months ago |
 Barnet
|
Device Failure | 3 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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brn (@Von_der_Land) reportedGoing forward I will be using my account to cuss on @googlenest everytime it randomly goes offline. Here we go… **** YOU @googlenest
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Vince Ducote (@vducote) reportedI’m fully in the ecosystem, but @Google is making it harder to stay. We shouldn't have to pay more for a "smarter" home that actually does less. Bring back Continued Conversation and fix speaker group playback! #GoogleNest #TechFail
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Sam (@Scselig1) reported@googlenest down???
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Staccato (@scgerber) reportedDo NOT buy Nest thermostats—they're unreliable, support is absolutely terrible. Avoid Google products. @googlenest @googlenesthelp @madebygoogle
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Jose (@joseyawar87) reported@googlenesthelp My Google Nest 3rd generation won’t connect to my Wi-Fi or sync to my phone. I reset the settings, restarted it, and even changed my router password, but I’m still having the same issue. It powers on but does not connect to the internet.
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Kerry C (@countryrunnerk) reported@Buff_Monkey @googlenest @iHeartRadio I’m having the same issue.
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Gavin Melling (@generationgav) reportedLooks like I'll be getting rid of all of my @madebygoogle and @googlenesthelp equipment, as Google Support is about the worst I've dealt with. Being charged double on my Google AI account and being told that nothing can be done, despite it being illegal.
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Jordan (@jordank925) reported@googlenest Why is your **** down? Reddit confirms this is all over North America.
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brn (@Von_der_Land) reported**** you @googlenest Your hardware continues to be a piece of something less than **** that it makes actual **** more valuable. @GoogleWifi1 I am going to keep posting the same thing everyday and time this piece of **** breaks down for no reason.
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John (@TheKramalan) reported@sundarpichai @Google @googlenest Please read ALL the apple App Store most recent reviews over the last year regarding the garbage dumpster fire the app is with Google nest cameras. Crashes. Lagging. Spinning wheels. Freezes. I have 9 cameras all unusable. Not just me. 1 stars!
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andytami (@andytami) reported@googlenest when will you fix your terrible video playback system. I wish I never migrated from nest. No rewind from a live video? Seems archaic.
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brn (@Von_der_Land) reported**** you @googlenest Your hardware continues to be a piece of something less than **** that it makes actual **** more valuable. @GoogleWifi1 I am going to keep Posting the same thing everyday and time this piece of **** breaks down for no reason.
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An Observer (@eyes_west) reported@googlenest fix your app
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Amy Alkon (@amyalkon) reported@hamids @googlenest @Google Is there a way to downgrade from this pile of ****?
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Sircoynie 🏴 (@sircoynie) reported@googlenesthelp my thermostat is connected to the internet but is showing as offline in the app?
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Sarah Hamilton (@SarahHamil78598) reported@looplunchrun @googlenesthelp I encountered this issue; TysonNerd1 on X fixed it.
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JMB 📚🖍🍓 (@Jelly4lover) reported@madebygoogle @googlenest Can you please help as the previous tenant has the pin for the thermostat to my heating I don’t so I cannot control the temperature or time of heating ? I have children in the house
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Wendy Bunt (@wendy_bunt) reported@BanHammerJags @MAGABarbie317 @googlenest O.M.G, you don't know how to google either? Persistent Login: The app remains active in the background, allowing you to receive notifications and live view camera feeds without re-entering credentials. Either Karen or her dad deleted it.
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jagadeesh (@jagadeesh1099) reported@googlenesthelp Case 1-9343000041461 – Chromecast with Google TV hardware failure (green lines). Support site and chat broken. Need escalation please.
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Global Fcts (@globalfcts) reported@googlenesthelp NEST is down. Again. Any update please?
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Nigel Hobden (@NHNTweets) reported@googlenesthelp I'd prefer to keep this public so others can learn from the issue, the simple fact is Google have dropped the ball on the Hot Water side of the options in Home, scheduling isn't possible whether new or existing which makes it absolutely useless to switch form Nest to Home
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John&Neen (@john_bingman) reported@googlenesthelp service is down you guys, need this to be fixed ASAP please…
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Raymond Snijders (@rsnijders) reported@TuneInSupport @googlenest @googlenesthelp After six years of listening to Dutch radio stations on my 3 Google Nest Mini device, i get a 'This station is not available in your country' notice several times a day! Please fix this!! It's getting on my nerves!
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brn (@Von_der_Land) reported**** you @googlenest Your hardware continues to be a piece of something less than **** that it makes actual **** more valuable. @GoogleWifi1 I am going to keep posting the same thing everyday and time this piece of **** breaks down for no reason.
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Ryan 💻🎧 (@therealryanhale) reported@googlenest are you deadass putting my thermometers on eco mode in 100 degree weather? My house just shot up to 80 degrees inside without notifying me or anything. This is legit one of the worst home products I have ever purchased. This hasn't helped us at all
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Rob Gaudette 🇨🇦 (@RobGaudette) reportedHey @AqaraSmarthouse! I’ve been a @googlenesthelp Nest user for close to 15 years. My most recent Nest Thermostat has been disconnecting from my wifi. It’s 3 years old. Nest don’t seem to care. I have a bunch of Aqara cams, hub and lock. How’s your thermostat? Can you help?
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Allen Roe 🍍 (@flowmastr1x) reportedOMFG @madebygoogle ever since I got told I need to move my @googlenesthelp nest cams to the home app I fight to get a feed from them. Why in the hell did you think you need to fix something that was not broken
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brn (@Von_der_Land) reported**** you @googlenest Your hardware continues to be a piece of something less than **** that it makes actual **** more valuable.
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Area Man (@lheal) reported@CdreMattDecker @googlenest Yeah, except we have fish that don't like to have the air temperature fall below 68. And I'm home, walking past the firking thermostat every few minutes to warm up my coffee. It's a great product technically, but their company zealotry is offensively, aggressively bad.
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Global Fcts (@globalfcts) reported@googlenesthelp UPDATE YOUR STATUS PAGE YOU USELESS PIECES OF ****