Google Nest status: device issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

Problems in the last 24 hours

The graph below depicts the number of Google Nest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (IST)	Number of reports	Baseline
Apr 19, 2:10 PM GMT+5:30	0	0
Apr 19, 2:30 PM GMT+5:30	0	0
Apr 19, 2:50 PM GMT+5:30	0	0
Apr 19, 3:10 PM GMT+5:30	0	0
Apr 19, 3:30 PM GMT+5:30	0	0
Apr 19, 3:50 PM GMT+5:30	0	0
Apr 19, 4:10 PM GMT+5:30	0	0
Apr 19, 4:30 PM GMT+5:30	0	0
Apr 19, 4:50 PM GMT+5:30	0	0
Apr 19, 5:10 PM GMT+5:30	0	0
Apr 19, 5:30 PM GMT+5:30	0	0
Apr 19, 5:50 PM GMT+5:30	0	0
Apr 19, 6:10 PM GMT+5:30	0	0
Apr 19, 6:30 PM GMT+5:30	0	0
Apr 19, 6:50 PM GMT+5:30	0	0
Apr 19, 7:10 PM GMT+5:30	0	0
Apr 19, 7:30 PM GMT+5:30	0	0
Apr 19, 7:50 PM GMT+5:30	0	0
Apr 19, 8:10 PM GMT+5:30	0	0
Apr 19, 8:30 PM GMT+5:30	0	0
Apr 19, 8:50 PM GMT+5:30	0	0
Apr 19, 9:10 PM GMT+5:30	0	0
Apr 19, 9:30 PM GMT+5:30	0	0
Apr 19, 9:50 PM GMT+5:30	0	0
Apr 19, 10:10 PM GMT+5:30	0	0
Apr 19, 10:30 PM GMT+5:30	0	0
Apr 19, 10:50 PM GMT+5:30	0	0
Apr 19, 11:10 PM GMT+5:30	0	0
Apr 19, 11:30 PM GMT+5:30	0	0
Apr 19, 11:50 PM GMT+5:30	0	0
Apr 20, 12:10 AM GMT+5:30	0	0
Apr 20, 12:30 AM GMT+5:30	0	0
Apr 20, 12:50 AM GMT+5:30	0	0
Apr 20, 1:10 AM GMT+5:30	0	0
Apr 20, 1:30 AM GMT+5:30	0	0
Apr 20, 1:50 AM GMT+5:30	0	0
Apr 20, 2:10 AM GMT+5:30	0	0
Apr 20, 2:30 AM GMT+5:30	0	0
Apr 20, 2:50 AM GMT+5:30	0	0
Apr 20, 3:10 AM GMT+5:30	0	0
Apr 20, 3:30 AM GMT+5:30	0	0
Apr 20, 3:50 AM GMT+5:30	0	0
Apr 20, 4:10 AM GMT+5:30	0	0
Apr 20, 4:30 AM GMT+5:30	0	0
Apr 20, 4:50 AM GMT+5:30	0	0
Apr 20, 5:10 AM GMT+5:30	0	0
Apr 20, 5:30 AM GMT+5:30	0	0
Apr 20, 5:50 AM GMT+5:30	0	0
Apr 20, 6:10 AM GMT+5:30	0	0
Apr 20, 6:30 AM GMT+5:30	0	0
Apr 20, 6:50 AM GMT+5:30	0	0
Apr 20, 7:10 AM GMT+5:30	0	0
Apr 20, 7:30 AM GMT+5:30	0	0
Apr 20, 7:50 AM GMT+5:30	0	0
Apr 20, 8:10 AM GMT+5:30	0	0
Apr 20, 8:30 AM GMT+5:30	0	0
Apr 20, 8:50 AM GMT+5:30	0	0
Apr 20, 9:10 AM GMT+5:30	0	0
Apr 20, 9:30 AM GMT+5:30	0	0
Apr 20, 9:50 AM GMT+5:30	0	0
Apr 20, 10:10 AM GMT+5:30	0	0
Apr 20, 10:30 AM GMT+5:30	0	0
Apr 20, 10:50 AM GMT+5:30	0	0
Apr 20, 11:10 AM GMT+5:30	0	0
Apr 20, 11:30 AM GMT+5:30	0	0
Apr 20, 11:50 AM GMT+5:30	0	0
Apr 20, 12:10 PM GMT+5:30	0	0
Apr 20, 12:30 PM GMT+5:30	0	0
Apr 20, 12:50 PM GMT+5:30	0	0
Apr 20, 1:10 PM GMT+5:30	0	0
Apr 20, 1:30 PM GMT+5:30	0	0
Apr 20, 1:50 PM GMT+5:30	0	0
Apr 20, 2:10 PM GMT+5:30	0	0

At the moment, we haven't detected any problems at Google Nest. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Google Nest users through our website.

Sign in (39%)
Website Down (21%)
App Crashing (15%)
Device Failure (12%)
Online Features (6%)
Errors (6%)

Live Outage Map

The most recent Google Nest outage reports came from the following cities:

City	Problem Type	Report Time
Wesley Chapel	Device Failure	11 days ago
Sandusky	Device Failure	12 days ago
Tampa	Errors	20 days ago
Escondido	App Crashing	24 days ago
Chepstow	Sign in	1 month ago
Lincoln	App Crashing	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

John (@TheKramalan) reported 1 minute ago
@sundarpichai @Google @googlenest Please read ALL the apple App Store most recent reviews over the last year regarding the garbage dumpster fire the app is with Google nest cameras. Crashes. Lagging. Spinning wheels. Freezes. I have 9 cameras all unusable. Not just me. 1 stars!
Bill Dixon (@WOsloop_ORD) reported 3 minutes ago
@googlenest Do you still manufacture Smoke/CO2 monitors? I am having a problem with one and probably need to replace.
Jason (@JasonKatz633411) reported 11 minutes ago
@googlenest both of my nest temperature sensors disconnected in the middle of the night. I've gone through all the troubleshooting to reconnect. They get added to my account but perpetually show no connection. Is this part of a larger outage? Can you assist?
ContractBuddyApp (@UseCBApp) reported 11 minutes ago
@googlenest @madebygoogle warnings every night despite "Nightly Promise" being OFF. You have broken my ecosystem. I need a full prorated refund for my 7 units immediately so I can switch to a supported UK brand. #NestProtect
Gavin Melling (@generationgav) reported 11 minutes ago
Looks like I'll be getting rid of all of my @madebygoogle and @googlenesthelp equipment, as Google Support is about the worst I've dealt with. Being charged double on my Google AI account and being told that nothing can be done, despite it being illegal.
Tim Douglas (@awesomedud69) reported 12 minutes ago
@googlenest Hi I have a 3rd generation thermostat that went out of warranty last year. Wifi no longer works on it and apparently it's a known issue. Everything else still works. Called tech support and they tried everything. I assume I'm out of luck on a 3 year old thermostat?
All the Gear No Idea (@Gujadhur) reported 13 minutes ago
@madebygoogle I've made a support request for my nest thermostat 5 days ago and not heard back, you're not replying on Facebook at all! I dont have heating or hot water. This is so bad I have a young family and it is winter! #googlenest #CustomerServiceFail
John (@TheKramalan) reported 18 minutes ago
@sundarpichai @Google @googlenest Please read ALL the apple App Store most recent reviews over the last year regarding the garbage dumpster fire the app is with Google nest cameras. Crashes. Lagging. Spinning wheels. Freezes. I have 9 cameras all unusable. Not just me. 1 stars!
Claire Ellis (@ClaireEllis_JPC) reported 26 minutes ago
@googlenesthelp I’ve been waiting over a week for a response to my support log, your AI app gave me poor advice & I now have a non functioning thermostat & no upstairs heating. This is really poor customer service!
John (@TheKramalan) reported 28 minutes ago
@sundarpichai @Google @googlenest Please read ALL the apple App Store most recent reviews over the last year regarding the garbage dumpster fire the app is with Google nest cameras. Crashes. Lagging. Spinning wheels. Freezes. I have 9 cameras all unusable. Not just me. 1 stars!
Wayne (@whiskey__wayne) reported 34 minutes ago
@zerohedge @googlenest @Google Dude, you have 2.5 million followers and you posted about this **** publicly, notifying everyone of your activity. Doing everything for clout.
Bryan Davis (@brycdavis) reported 34 minutes ago
@Google @googlenest Nest devices are trash lately....Please fix
Roman Eagles ⚛️ (@RomanEagles) reported 35 minutes ago
@ahails @googlenest Yes, Nest Hub and Max plus the mini now as well. Buying an Amazon echo dot...problem solved.
Domenic (Italian Christmas Donkey) (@WGGPapaDom) reported 37 minutes ago
Absolutely love when my @googlenest shits the bed out of nowhere when it’s single degrees outside. Useless support articles are zero help and they haven’t been updated in easily 5 years. Can’t wait to get rid of them.
brn (@Von_der_Land) reported 37 minutes ago
**** you @googlenest Your hardware continues to be a piece of something less than **** that it makes actual **** more valuable.
Dominick A. Scarfogliero (@dominick4233) reported 39 minutes ago
@jp2e @verge @googlenest Oh isn’t the smart home fun! I currently only use Google Home, would adding Home Assistant to the mix help them talk to each other?
Audio Engineer (@aud_eng) reported 39 minutes ago
I was excited to install a new Nest 4th Gen learning thermostat to replace my ecobee which was working fine, @googlenest. The only reason I have one is remote sensors. THE NEST TEMP WAS SET TO 68 BUT IT'S STILL HEATING AT 77 DEGREES! WHY?? Do I need to have this unit replaced? I can't turn enough of this eco-garbage off. I'm smart enough to know exactly what I want to temp to stay at and not have my temperature change on it's own. Please advise, I thought we were over the frozen dead grandmas of 8 years ago.
Vishal Yesudas (@VishalYesudas) reported 40 minutes ago
@googlenest I get you are stopping support for Gen 1 nest thermostats. I understand if you stopped updates and features. But wtf, you just pull all smart functions and no longer connects to app. You made it dumber instead of just stopping the progress. It’s messed up.
Robert E. Loser. (@Gargen123) reported 42 minutes ago
@zerohedge @googlenest @Google I’m sure people constantly trying to login didn’t lock it or anything. Come on.
Kyle Field (@mrkylefield) reported 42 minutes ago from Montalvo, California
I can't wait until somebody replaces the garbage Google puts on its nest devices with @xai's @grok. It's frustrating having @googlenest hardware in the house when it's effectively useless for anything other than playing music and playing a slideshow of my photos.
K-Ray (@KodessAxK_Ray) reported 42 minutes ago
@googlenest @madebygoogle doorbell rang tonight, and video froze. In the Google home app, it showed my doorbell camera offline for approximately 90 seconds before video restored. This is obviously problematic - thoughts? Any help is appreciated.
Billy Rowe™ Ph.D (@rowebil) reported 42 minutes ago
@GilBenelli @googlenesthelp I ran into this issue before and might be experiencing it now. We had to remove the thermostat from the account, do a complete reset, and re-add. Their support was not helpful - complete opposite really.
Nicholas Houston (@nichouston) reported 42 minutes ago
yo @googlenest every time you turn up my a/c when im gone and i come home to a warm house, i crank that **** way down to cancel out your woke climate change bs, how bout you tell your executives to turn in their private jets!!!!
Nathan Warnick 🎦 (@DH5tv) reported 44 minutes ago from City of Hazel Park, Michigan
@googlenesthelp Working fine in the garbage Google home app, outage seems to be on your end
Saeid Kdaimati (@kdaimati) reported 45 minutes ago
Thank you @googlenest now 1st & 2nd gen thermostat are not working with Nest app anymore. So I have to pay another $250, smart move to screw your client. However, I'm moving away to another brand.
johnnycadillac (@johnnynocannoli) reported 47 minutes ago
@googlenesthelp both my units lost WiFi connectivity. Tried reboot, reset, manual WiFi entry, everything. Can you guys please help? Thanks
JMB 📚🖍🍓 (@Jelly4lover) reported 49 minutes ago
@madebygoogle @googlenest Can you please help as the previous tenant has the pin for the thermostat to my heating I don’t so I cannot control the temperature or time of heating ? I have children in the house
Robert Chambers (@robbierooms) reported 53 minutes ago
@googlenesthelp @JuliaYetter I’m having a similar issue, please help?
Danny S (@mikeybye22) reported 54 minutes ago
Done with you @Google @googlenest, bricking remote connectivity to perfectly working Gen1/Gen2 Nest thermostats and forcing hardware upgrades that aren't needed? Go **** yourselves. I'm replacing ALL of my Google/Nest devices in my properties with Ecobee. 🙄🖕🖕🖕
The nasty riff, but slower. 🇵🇸 🇱🇧 (@nastyriff) reported 55 minutes ago
@JeffDean Bro, I just want my @googlenest speaker to stop saying "Sorry, I don't understand". You broke it. Fix it. Get Gemini on that. And play the damn song I ask for, not a remix radio station.