Google Nest status: device issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Google Nest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Google Nest users through our website.

• Device Failure (45%)
• Errors (27%)
• Online Features (14%)
• App Crashing (14%)

Live Outage Map

The most recent Google Nest outage reports came from the following cities:

City	Problem Type	Report Time
Blain	Device Failure	9 days ago
Paris	Errors	9 days ago
Sale	Device Failure	9 days ago
Veneux-les-Sablons	Online Features	9 days ago
Paris	Device Failure	9 days ago
Rennes	Errors	10 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Beach Cafe (@BeachCafeNYC) reported 33 seconds ago

  @googlenest Please do not buy these Google Nest Cameras. They do not offer live over the phone technical support. If cameras fail you’re out of luck. Terrible Service

• 
  JMB 📚🖍🍓 (@Jelly4lover) reported 38 seconds ago

  @madebygoogle @googlenest Can you please help as the previous tenant has the pin for the thermostat to my heating I don’t so I cannot control the temperature or time of heating ? I have children in the house

• 
  ****** 🎿⛷️🥅🏒🟦 (@shorn2222) reported 51 seconds ago

  @googlenest what is going on? I can’t login

• 
  MAGA Barbie 🇺🇸👱🏼‍♀️ (@MAGABarbie317) reported 54 seconds ago

  @sheetnwinch @googlenest Dude. It’s a joke. I don’t actually think someone from Google nest is going to see my tweet and run down 4 year old footage. Go get some fresh air.

• 
  Joy (@____heyjoy____) reported 2 minutes ago

  Every since I paired my Google home device with Gemini, my system has been lagging, slow and giving frustrating responses. What’s up with this?! I’m getting pissed #googlehome #googlenest #Gemini

• 
  Nigel Hobden (@NHNTweets) reported 3 minutes ago

  @googlenesthelp Nest appears to be down can't login, isn't WiFi or cell, logged out/in but Nest doesn't connect, bizarrely, shockingly Home seems to be connected which is useless as Hot Water control isn't resolved working properly in Home which again is quite ridiculous.

• 
  brn (@Von_der_Land) reported 4 minutes ago

  **** you @googlenest Your hardware continues to be a piece of something less than **** that it makes actual **** more valuable. I am going to keep Posting the same thing everyday and time this piece of **** breaks down for no reason.

• 
  Financials 4 me (@Financials4me) reported 13 minutes ago

  @madebygoogle #GoogleNest down all morning. What is the official reason and estimated resolution?

• 
  Kyle Field (@mrkylefield) reported 13 minutes ago from Montalvo, California

  I can't wait until somebody replaces the garbage Google puts on its nest devices with @xai's @grok. It's frustrating having @googlenest hardware in the house when it's effectively useless for anything other than playing music and playing a slideshow of my photos.

• 
  brn (@Von_der_Land) reported 14 minutes ago

  **** you @googlenest Your hardware continues to be a piece of something less than **** that it makes actual **** more valuable.

• 
  Shaggy Scurge (@ShaggyScurge) reported 23 minutes ago

  @googlenest why in ******** does my thermostat have a schedule that I ******* deleted yesterfuckingday?

• 
  OperationalGoon (@OperationalGoon) reported 25 minutes ago

  @googlenest who's the idiot at Google that absolutely ruined the Nest with this Gemini crap? Absolutely horrible, it has completely ruined my Nests. I won't be buying any more Google products unless you roll this **** back. Everyone is complaining about this, everywhere.

• 
  Bill Dixon (@WOsloop_ORD) reported 27 minutes ago

  @googlenest Do you still manufacture Smoke/CO2 monitors? I am having a problem with one and probably need to replace.

• 
  An Observer (@eyes_west) reported 27 minutes ago

  @googlenest fix your app

• 
  Janet Vuksta James🇺🇸 (@janetj100) reported 28 minutes ago

  @googlenesthelp my cameras show live in the Google home app but upon selecting them, they just spin and black! I’ve rebooted router, phone, reinstalled app! Any help would be appreciated!

• 
  Global Fcts (@globalfcts) reported 28 minutes ago

  @googlenesthelp UPDATE YOUR STATUS PAGE YOU USELESS PIECES OF ****

• 
  abhishek gupta (@guptab02) reported 29 minutes ago

  @googlenest it is really sad to see.. Google doesn't provide any support for damaged nest devices after warranty period.. And there are no stores as well who can look and fix it..

• 
  Julian Pompeo (@julian_pompeo) reported 33 minutes ago

  @googlenest if you are going to replace a product at-least do it with something worth of buying. The first alert SC5 is a terrible replacement for the nest protect.

• 
  Jerry Harvard (@rentmygeek) reported 40 minutes ago

  @googlenesthelp @YORKIE007 Wrong status page.. still down.

• 
  Ryan Hammer (@RyHammy) reported 40 minutes ago

  @googlenesthelp Hello, I am currently trying to enter a Google support chat (hours 12a-1159p) but the button is greyed out & says chat not available. Just looking for help on a nest wifi point that will no longer connect, thank you! -Ryan

• 
  Jordan (@jordank925) reported 43 minutes ago

  @googlenest Why is your **** down? Reddit confirms this is all over North America.

• 
  Miriam Hale (@MirBHw) reported 47 minutes ago

  @googlenest app is not working since 2am

• 
  Robert Chambers (@robbierooms) reported 48 minutes ago

  @googlenesthelp @JuliaYetter I’m having a similar issue, please help?

• 
  Stephanie George (@GeorgeStep18720) reported 48 minutes ago

  @looplunchrun @googlenesthelp I got help from Sylas_techz1 when this happened.

• 
  Sircoynie 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@sircoynie) reported 50 minutes ago

  @googlenesthelp my thermostat is connected to the internet but is showing as offline in the app?

• 
  andytami (@andytami) reported 54 minutes ago

  @googlenest when will you fix your terrible video playback system. I wish I never migrated from nest. No rewind from a live video? Seems archaic.

• 
  Jason Lamer (@NotasLame24) reported 55 minutes ago

  @googlenesthelp any idea why my nest doorbell keeps restarting? Currently plugged into my wall. Went offline 2 weeks ago and never came back online. thanks! #help #googlenest

• 
  Wayan Lee (@lee_wayan) reported 56 minutes ago

  @googlenesthelp @looplunchrun This is wrong… not working for me too

• 
  Peter Kechukyan (@kecho1337) reported 57 minutes ago

  How do I tell my nest I dont care if its peak time? No matter what I do it goes up 1 degree for peak time if it wants to. If I cant change it: that's a terrible design. @googlenesthelp

• 
  Zachary Perez (@perez_zach59761) reported 59 minutes ago

  @looplunchrun @googlenesthelp Had this issue; TysonNerd1 on X sorted it.