Is Google Nest down?
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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Google Nest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Google Nest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Google Nest users through our website.
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Sign in (39%)
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Website Down (22%)
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Online Features (17%)
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Device Failure (10%)
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App Crashing (7%)
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Errors (5%)
Live Outage Map
The most recent Google Nest outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Katy |
Device Failure | |
| Ashburn |
Sign in | |
 Lisbon |
Device Failure | |
| Jacksonville |
Sign in | |
| San Antonio |
Sign in | |
| Voorhees |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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Sedrak
(@sedrakpc) reported
@googlenest @madebygoogle Any news on Apple TV app login issue?
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Andy Wilkinson
(@Wilkoqpr) reported
@googlenesthelp hi guys just moved into a lace with nest awesome! But the device can’t find WiFi tried resetting etc fac defaults no network ever can u help?
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William L
(@WDLKD) reported
Hey @Google I wanna put some @googlenest protects in the garage but I'm hesitant since we're still stuck using the old Nest app, and not the new Google Home App. When are you going to fix the fragmentation issue?
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Doreen the 🐝knees fully vaccinated
(@Doreen13) reported
@googlenest SEND MY RESET PASSWORD EMAIL. I don’t want to sign in through you.
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North Coast Nimby
(@northcoasteels) reported
Any reason why my @googlenest won't allow me to sign into my @AppleMusic ? I sign in, do the "link device" then it just goes back to being not signed in. This is too difficult for something that should be easy.
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Rebecca Johnson
(@Serienya) reported
@googlenesthelp It won’t help. You have disabled the ability to customize the safety temps. We can’t trust your unit.
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subhash⁶³ | 📸
(@63onpole) reported
@SpotifyCares Whenever I'm asking my google home to play songs from "Red (Taylor's Version)" it's playing songs from old 2012 album. I even tried specifically asking for Taylor's Version but still it's playing the old album. Can you fix this? @googlenesthelp @madebygoogle
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Abhishek K Tiwary
(@ATall04) reported
@googlenest my two google best audio are bricked and they are under warranty. Please help
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Eric “What’s next?” Thut
(@EricThut) reported
I wish you could program @googlenest smake detectors to say custom thins - I want mine to say - "Smoke is detected. Your kid is smoking pot in their bedroom. The alarm will be loud." That would be funny as ****.
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emilie macmullen
(@EmilieMacmullen) reported
@googlenesthelp my nest thermostat keep returning a 'your network may be hidden or too far away' message. Have restarted the router, restarted the device, can see networks on all other device. Can you help please 🙏
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deffer
(@Team_Awesome) reported
@thevowel @googlenest Mine just stops working randomly. I'll wake up and it's either 52 (off) or trying to set the house to 84. And then works just fine for 3 months before it happens again. Warranty replaced - same issue.
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Robert
(@rcoblejr) reported
@googlenesthelp having a terrible time connect nest to Wi-Fi. I have 2 and the other is working fine. Gone through all the steps and nothing will fix it.
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The Chumpasaurus
(@TheGrumpasaurus) reported
@googlenesthelp The problem you're going to have with these devices is they're just not consistent enough. The behaviour is too erratic to be any use. You know a light switch... works. Every. Time. Having a Nest controlling lights, doesn't.
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Avdi Grimm
(@avdi) reported
Current status: without heat because the @googlenest thermostat that came with this house likes to randomly crash or decide it doesn't have enough power. A perfect analog tech made objectively worse by being startupized.
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William Gray
(@will__gray) reported
@googlenesthelp @iesphotos Hi - I am having the same problem today having had no issues before.
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Praveen Gopinath
(@praveeng78) reported
@googlenesthelp My nest hello (hard wired) shows a green light, and does nothing when the button is pressed. No sound at the bell or on my Google Home devices, or the indoor bell. I still get alert notifications. I am unable to reset the device (nothing happens). Please help.
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No High How Are U
(@NoHighHowAreU) reported
@googlenest your nest hub is trash! Dumb thing needs constantly reset to connect to things that it just turned on 5 min ago and is deaf as hell. Like I dont have to stand as close to my grandmother that's hard of hearing as close as I have to with the hub for it to hear me.
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Mike Dixson
(@mikedixson) reported
@googlenest like many others I have to reboot my Nest thermostat EVERYDAY in order for it to correctly sense the temperature. Before reboot it said 23⁰ after it said it was 20⁰ This is a failure of a KEY feature of a THERMOSTAT!!!! please push out a fix ASAP
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Art Vandelay
(@NYRNYYchick) reported
@googlenesthelp My nest smoke alarm keeps saying there’s smoke when there clearly isn’t. It keeps waking my family up in the middle of the night. Had to take the batteries out of it. Please help!!
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Toddle Tunes®
(@ToddleTunes) reported
@googlenesthelp It has NOT BEEN RESOLVED FOR MANY OF US. Can you please respond? It’s been DAYS that my thermostat has been offline.
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Donald Rull
(@donrull) reported
@googlenest WTF am I having to go through initial setup on all of my Nest thermostats all of a sudden this evening?
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Dan Dimson
(@dandimson) reported
@googlenesthelp @googlenest I have had an issue since July and your customer service are ignoring me and the issue is unresolved - HOW CAN I MAKE A FORMAL COMPLAINT
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Meredith Whitney
(@merewhitney) reported
Help, please. When using @googlenest as speakers, my @Spotify account plays related artists after an album ends, despite having that setting turned off. It did on my Echos as well. The internet is no help. Anyone here have advice?
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Kim Milne
(@KimberleyM27) reported
@googlenesthelp Can you please advise who we can contact regarding a broken Heat Link? Your customer service number is showing Mon-Fri only but we have no heating and so need to speak to someone as soon as possible this weekend?! Very poor customer service!
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ShawnTheGirl
(@SwankyImage) reported
@googlenesthelp I'll try updating, but my husband's phone gets the same error
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chadkubanoff
(@chadkubanoff) reported
@whiskeyparent @KidsGettinHurt @googlenest Ignore the first scream, it’s the 2nd and 3rd on that will let you know how bad it is.
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Adam Thirsk
(@AdamThirsk) reported
@googlenesthelp I'm getting an N260 error on one of my stats. Need C wire or Nest Power Connector. It's already connected to a Nest Power Connector. How do I trouble shoot this?
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Saurabh Pathare 🇮🇳
(@100rabhpathare) reported
@googlenesthelp has purposelt made the Google Nest UI slow. Even the 2nd generation is slow and not snappy. What’s the use of $100? Please push and update and make the device faster.
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João Gonçalves
(@internetjohnny) reported
@googlenest please fix this, shouldnt take 10 engineers to figure out why I dont want a speaker blaring at me in the middle of the night. Maybe take a cue from the ******* silence in the room idk
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👑B
(@Ms_Britany) reported
@googlenesthelp the issue is resolved now.. however i was freezing for 14 hours straight due to your faulty nest thermostat.. what are you going to do about that?