Google Nest status: device issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Problems in the last 24 hours
The graph below depicts the number of Google Nest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Google Nest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Google Nest users through our website.
- Device Failure (41%)
- Sign in (29%)
- App Crashing (12%)
- Errors (12%)
- Website Down (6%)
Live Outage Map
The most recent Google Nest outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Merritt Island
|
Sign in | 1 day ago |
 Marseille
|
Sign in | 2 days ago |
|
Dallas
|
Device Failure | 8 days ago |
|
Montataire
|
Device Failure | 11 days ago |
 Kitchener
|
Device Failure | 12 days ago |
 Brentwood
|
Website Down | 18 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
-
Ryan Hammer (@RyHammy) reported@googlenesthelp Hello, I am currently trying to enter a Google support chat (hours 12a-1159p) but the button is greyed out & says chat not available. Just looking for help on a nest wifi point that will no longer connect, thank you! -Ryan
-
Chad Boudreaux (@ChadB0826) reported@googlenesthelp I have a nest thermostat that will not connect to wifi (2.4 ghz). I've tried everything from reset, to router reset, an other trouble shooting methods. It's never connected since the day I purchased it new. I firmly believe its the nest device not working.
-
๐๐๐๐๐ (@ahails) reportedWhatโs that go with Radio App not working on @googlenest this week! Anyone else having the same issue? #radioapp
-
rabbitinnh (@Rabinnh) reported@googlenesthelp It's pretty obvious that your service is down since all these people are reporting it so it's not just me. You're returning 503 errors from a desktop. You guys don't seem to be too on top of things.
-
Ricky D (@Disisr) reported@Google @googlenest i have to say: you cust. ser. is very poor. I have been dealing with an issue since Monday and 2day is Friday and still not resolved. I have been on the phone everyday to be transferred from person to person or disconnected and still dont have a resolution.
-
John (@TheKramalan) reported@sundarpichai @Google @googlenest Please read ALL the apple App Store most recent reviews over the last year regarding the garbage dumpster fire the app is with Google nest cameras. Crashes. Lagging. Spinning wheels. Freezes. I have 9 cameras all unusable. Not just me. 1 stars!
-
brn (@Von_der_Land) reported**** you @googlenest Your hardware continues to be a piece of something less than **** that it makes actual **** more valuable. @GoogleWifi1 I am going to keep posting the same thing everyday and time this piece of **** breaks down for no reason.
-
Vince Ducote (@vducote) reportedIโm fully in the ecosystem, but @Google is making it harder to stay. We shouldn't have to pay more for a "smarter" home that actually does less. Bring back Continued Conversation and fix speaker group playback! #GoogleNest #TechFail
-
Dominick A. Scarfogliero (@dominick4233) reported@jp2e @verge @googlenest Oh isnโt the smart home fun! I currently only use Google Home, would adding Home Assistant to the mix help them talk to each other?
-
Sircoynie ๐ด๓ ง๓ ข๓ ฅ๓ ฎ๓ ง๓ ฟ (@sircoynie) reported@googlenesthelp my thermostat is connected to the internet but is showing as offline in the app?
-
Dr. Bill Davis (@Dr_Bill_Davis) reported@googlenesthelp Hi Google Nest Support โ I requested a phone callback through the official Help Center for my Nest Wi-Fi Pro issue, but never received the call. Iโve tried multiple times with no follow-up. Can you help escalate this or advise the best next step to reach a live support agent? Thank you.
-
Roman Eagles โ๏ธ (@RomanEagles) reported@ahails @googlenest Yes, Nest Hub and Max plus the mini now as well. Buying an Amazon echo dot...problem solved.
-
The nasty riff, but slower. ๐ต๐ธ ๐ฑ๐ง (@nastyriff) reported@JeffDean Bro, I just want my @googlenest speaker to stop saying "Sorry, I don't understand". You broke it. Fix it. Get Gemini on that. And play the damn song I ask for, not a remix radio station.
-
SpeakForYourselfPodcast (@S4YPodcast) reportedTerrible experiences with @honeywell. Itโs not even better than nothing, itโs just objectively terrible. Will be replacing with @googlenest at home, ranch, and all three office locations.
-
JC (@Janncolon) reported@googlenest your support service is terrible!
-
Connor Skorupski (@ConnorSkorupski) reported@googlenesthelp My account has been hacked I need to get into my account please help
-
Nicholas Houston (@nichouston) reportedyo @googlenest every time you turn up my a/c when im gone and i come home to a warm house, i crank that **** way down to cancel out your woke climate change bs, how bout you tell your executives to turn in their private jets!!!!
-
John (@TheKramalan) reported@sundarpichai @Google @googlenest Please read ALL the apple App Store most recent reviews over the last year regarding the garbage dumpster fire the app is with Google nest cameras. Crashes. Lagging. Spinning wheels. Freezes. I have 9 cameras all unusable. Not just me. 1 stars!
-
Cassandra "Cassy" Coelho R.๐ชฌ (@IDontCareBear1) reportedHey @googlenest, my point keeps going offline randomly. The main router stays fine, but the point drops. Rebooting it every time is getting old. Any idea whatโs happening?
-
Raymond Snijders (@rsnijders) reported@googlenesthelp Resetting the Nest Mini (unplugging/plug back in) does fix the problem temporarely but somehow the Nest Mini or the Tunein app fetches new and wrong geodata location info and it refuses a new radio session for Dutch stations like Radio 10 and Radio Veronica. Will DM tomorrow.
-
Shaggy Scurge (@ShaggyScurge) reported@googlenest STOP ******* turning my ******* thermostat down on my ******* boiler system. #retards
-
brn (@Von_der_Land) reported**** you @googlenest Your hardware continues to be a piece of something less than **** that it makes **** valuable.
-
Bill Dixon (@WOsloop_ORD) reported@AppleSupport @googlenest I updated to iOS 26.1, and now my nest thermostat changes from Home to Away automatically without leaving home. Are others having this issue with Nest Thermostat App?
-
The nasty riff, but slower. ๐ต๐ธ ๐ฑ๐ง (@nastyriff) reported@JeffDean Bro, I just want my @googlenest speaker to stop saying "Sorry, I don't understand". You broke it. Fix it. Get Gemini on that. And play the damn song I ask for, not a remix radio station.
-
Jas Hans 71 (@JasonHanson1971) reported@googlenesthelp my just installed nest learning thermostat Wi-Fi is not working. It will not locate any networks. I have tried to connect from the device and also connecting via Bluetooth to the app no networks show up. I have reset the nest a couple times also.
-
Rebecca (@LivinLife0106) reported@googlenest Why can I not access my nest? It says no power. It just had power. The power is working at my house just fine. I'm getting an E73 error.
-
Jason Silver (@Da_Big_Dogg) reported@googlenest just wanted to say Thank you for basically making my v1 Nest garbage, you pissed me off enough to look at other products and now Iโm going away from Nest! Nicely done!!! Idiots!
-
Denise (@YikesThisWorld) reported@GoogleNest @rishi_chandra @rosterloh Loyal customer w/4 Nest thermostats. Google repeatedly denied a Nest upgrade promo for 1 of the units since it was offline during a reno. If this is how they treat loyal users, Iโm done. All 4 will be replaced with competitors. #GoogleNest
-
Non-Linear (@nonlinear_james) reportedHey @googlenest my smoke alarms are less than 2 years old and you marketed them as 10 year alarms. **** YOU EITH YOUR EXPIRING SOON BULLSHIT. I smell class action incoming.
-
๐ (@MultigunFun) reported@zerohedge @googlenest @Google maybe all your federal offenses trying to hack it triggered a shut down