Is Google Nest down?
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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Google Nest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Google Nest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Google Nest users through our website.
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Sign in (40%)
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Website Down (23%)
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Online Features (15%)
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App Crashing (8%)
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Errors (8%)
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Device Failure (8%)
Live Outage Map
The most recent Google Nest outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Rödermark |
Errors | |
 Katy |
Device Failure | |
| Ashburn |
Sign in | |
 Lisbon |
Device Failure | |
| Jacksonville |
Sign in | |
| San Antonio |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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Daniel Crane
(@drcrane88) reported
@googlenesthelp One household is Sky Broadband, another is Virgin Media - both not working with the same error. Honestly ever since Google acquired Nest these products have been a nightmare reliability wise .. what have you changed?
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Daniel Crane
(@drcrane88) reported
@googlenesthelp Yes, correct. No the password is not incorrect! I've literally logged in to my router and am staring at the password. I've disjoined my phone from said WiFi and re-joined it .. again without issue!
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•傑夫•
(@zapata_36) reported
Hey @Google, "Two things aren't available. You might want to try setting them up again." FIX THIS BUG ALREADY. @madebygoogle @googlenest
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Daniel Crane
(@drcrane88) reported
@googlenesthelp Yes - Nest App shows both as offline - same issue on both (after rebooting router and cameras). I have tried to hit the cog and rejoin to WiFi - just get code NC006(3.10)
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joel
(@joeledmiston) reported
@googlenest It connects now, still slow, but that could be slow internet. I have a question though. Do these things time out like phone chargers? I've had this for a year. Is it time already to get a new one?
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Heidi
(@Original_Heidi) reported
@googlenesthelp Blue light on the hello, no issue there
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Gwimo
(@EnnuiPrayer) reported
@googlenest Problem solved. Chucked it into the trash and bought another device.
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Ian
(@buhdeh) reported
@googlenesthelp so is anyone going to fix the broken night mode schedule editor in the Google Home app on iOS or are you guys just going to leave it broken for months?
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Stephan wiley
(@KWiley4000) reported
@googlenesthelp I have a Google nest thermast E and it is offline. I have done all the troubleshooting. It is not my wifi as everything connected is functioning fine. When searching for wifi with the Nest it cannot find a wifi signal of any kind. Please help.
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Alan Michel
(@michelalangello) reported
Having lot of trouble trying to unlock my @googlenest system. Being waiting for hours and no reply from the customer service. #feelingfrustrated #help #googlenest
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•傑夫•
(@zapata_36) reported
@googlenest Lots of people are currently experiencing this bug with Google Home devices. When attempting to sync devices, the Assistant reports the error "two things aren't available". It's the same message and the same number of devices (2) for everyone.
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Carmello Siciliano
(@casicilian) reported
@googlenest This has happened before so I might have 2 issues going on, I'm starting to wonder if there's a problem with the access point,but that seems unrelated to this issue
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Doc
(@Docsaidit) reported
@googlenest I have a new router, it's within a few feet of it. It's only a year old. I'm getting 185mbps down, and it's never been an issue streaming or otherwise.
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Erik Johnson
(@WangChangBackup) reported
@TomOB419 @googlenest No problem, Tom! I just thought you were cool, but it's fine.
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L E O N the Writer
(@NovaG2k23) reported
@googlenest Are y’all hacked or something? Nest thermostat App been saying “Offline” all day
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joel
(@joeledmiston) reported
@googlenest For example, I almost always having a horrible time when watching CBS All Access through the chromecast. It's slow, bad quality and will often cut off connection in the middle of a show. I have this problem in other apps but mostly CBS All Access. I could rant on that app all day
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Carmello Siciliano
(@casicilian) reported
@googlenest No Bueno still has the same issue after a factory reset
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joel
(@joeledmiston) reported
@googlenest Ya, thing at first was being slow buffering in the middle of a bundle 12 times, then just would take forever to connect to an app or not connect at all. I tried a couple things, now it wont even show up as an option
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Coyoty
(@CoyotyDave) reported
@googlenest I got it to work again. Apparently the cable went bad. It works with another cable I had.
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Dave Lack
(@DaveLack) reported
My 7 year old just told our @GoogleNest Hub that she "tooted." Sadly, the Hub said she was unable to help her with that.
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Steff Sánchez
(@Steff_Sanchez) reported
@googlenesthelp hi! The cable (usb) that goes from the camera to the lighting is broke! Where can I fix it? The usb is broke, not the cable
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WYOGarage
(@WYOGarage) reported
@BlackPanthaaYT @googlenesthelp If they dont accept it, send it to big clive and see if he can find the issue with them.
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Jim
(@JimBenis) reported
@TwitchSupport we gotta talk about your Twitch app for the Google Chromecast, after watching for 10 mins, it goes back to the home screen. It's like the Chromecast thinks the twitch app is idle even when streaming. .@googlenest has tried to help but it says it's a twitch issue
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Mark Lee
(@MarkWilliamLee) reported
@googlenest Nvm, I pressed the reset button on the Chromecast device and were all set. Thanks for your help! Didn't know there was a reset button.
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joel
(@joeledmiston) reported
@googlenest While it's a super convenient thing, the lack of consistency makes it extremely frustrating sometimes. When I say lack of consistency, I dont just mean connection, but also picture quality and also I have trouble depending on what app I'm using, not really your fault probably
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Doc
(@Docsaidit) reported
@googlenest No, that works great. It just is a problem with groups. But, just groups with Chromecast with Google TV. If I group the Nest Audio speakers with my Nest Hob Max, everything works fine. So. time to factory reset Google TV?
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Ben Hardill
(@hardillb) reported
@googlenest Still the same problem
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FamMD
(@FamMD) reported
@googlenest worse customer service ever. More than 4 hours spent in trying to sort out a faulty device return. Now I am being charged fir your mistakes. No help from anyone. Horrible
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Dean K Gibson ✝ 📷 📶 😷 💉
(@AE7Q_) reported
@googlenesthelp This concerns Google Nest app on Chromecast for Google TV. When I try to sign in, I get a message "Incorrect eMail address or password". I've double-checked, & the eMail address & password are correct. I've enabled 2nd factor authentication. Could that be it?
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Angus Gibbins
(@angusgibbinsau) reported
You never know the true frustration of big tech until you experience first hand just how little @Google gives a **** about the bugs and idiosancracies of @googlenest, @youtubemusic and Android Auto.