Is Google Nest down?
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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Google Nest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Google Nest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Google Nest users through our website.
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Sign in (41%)
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Website Down (22%)
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Online Features (11%)
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App Crashing (11%)
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Errors (8%)
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Device Failure (8%)
Live Outage Map
The most recent Google Nest outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Chepstow |
Sign in | |
 Lincoln |
App Crashing | |
 Tequisquiapan |
Sign in | |
 Rödermark |
Errors | |
| Katy |
Device Failure | |
| Ashburn |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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matt.has
(@matt_has) reported
@googlenesthelp Really wanted to reply with a "nevermind, got on a support chat & problems are solved - you guys are great!" Instead got a "sorry, can't help - once the video history is deleted, it’s gone forever." Shoulda known - can't trust technology.
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Nick Simonelli
(@SimonelliDesign) reported
@googlenest after 3 years took a ****. And they do not stand behind its products. It’s not like it’s a product that gets moved around.. it’s been sitting on my wall. No longer will connect to my network. #garbage #trash
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Lukas Karlsson
(@lukwam) reported
@googlenesthelp I'm all good! Just wanted you to know the webpage points to a broken link. My system is working fine.
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Marcos Junior 🇨🇦🇧🇷
(@junalmeida) reported
Hoping for a more competent company to buy @googlenest and fix Home/Away assist. 6 months and counting with this not working. Shame @Google
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Monica Heymann
(@mheymann2020) reported
@madebygoogle @googlenest @Google Nest thermostat disconnected from WiFi after 9 months of working perfectly and will not reconnect. I will not even allow me to go to settings. No other devices are affected. E74 error. Hundreds of similar online complaints in last 24hr
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Jed Bridges
(@JedBridges) reported
@brijanp @googlenest It’s bad
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Powell
(@brijanp) reported
@JedBridges @googlenest But the google home app is such a piece of flaming garbage.
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Walter Lavarias
(@walterlavarias) reported
@googlenesthelp Going on 2 years now. Same problems with the APP. Now being ignored on both Twitter DM and multiple emails to customer support over the last few months. The worst customer service in the world, no wonder your stock tanked
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Keoki Young
(@keyyoh) reported
Do the new @googlenest indoor cams really not show up in the nest app? That is bad.
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Le0n
(@le0nm) reported
@googlenesthelp I’m in the US. Nest Thermostat Currently running 6.2-22. The unit completely gave out on finding any wifi network. I have already factory reset multiple times and it did not solve the issue.
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️Sam
(@SamboXIV) reported
@googlenesthelp hi, looking for some help my Nest picture is really bad right now, can I send you a private message to show you please?
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Jesse Gallup
(@giddyupgallup04) reported
@madebygoogle @googlenesthelp My Nest battery doorbell is showing offline in the app so I can’t see any camera feed. But if I ring the doorbell all of my google home devices will ring correctly. Nest Wi-Fi also shows it online? Help!
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Nick Simonelli
(@SimonelliDesign) reported
@josh_rudnick @googlenesthelp Trash products!!!
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Powell
(@brijanp) reported
@JedBridges @googlenest So bad.
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jamtired
(@jamtodTwit) reported
Apropos of nothing: A few years back our goldfish died because of the @googlenest (we went on vacation and turned the thermostat down too far). Our friend who checked on things at our house offered to replace it B4 we returned and we said "nah, good excuse to talk about death"
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Nick Simonelli
(@SimonelliDesign) reported
@googlenesthelp worst customer service. A company that doesn’t stand behind its defected Nest Product. #epicfail #brokennest just out of warranty. They are giving these products away now.. no wonder. Garbage!!!!
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Alan
(@AlanDT91) reported
@googlenest How is it possible that your @googlenesthelp service doesn't solve anything and only apologizes? will that solve my problem? Is that going to help keep me from losing my job? That is going to help your miserable business model? ******** ARE YOU THINKING?
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Liz Row
(@BearRowls) reported
@madebygoogle help! My google camera is recording stuff but when I try to play it back it’s just a blue spinning circle #googlenest
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LewisJFC ✊☮️
(@LewisJFC) reported
@googlenest Any update on this - been two years since you said you were working on a fix and this issue keeps happening to me!
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Nick Simonelli
(@SimonelliDesign) reported
@brandonlong426 @googlenest Trash products… they do not stand behind its products. I have a $250 paperweight on my wall. “They can’t help cause it’s out of the 2 year warranty” #garbagegoogle
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Joe
(@JBarbs92) reported
@googlenesthelp had to reset my Google Home and now my Nest Temperature Sensor is telling me it is unable to connect to Nest Services, is there an outage?
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parm kaur
(@parmkaur) reported
@googlenesthelp shocking service all round, after a day of waiting zero decent communication from help or engineer now been told nothing can be done today will be tomorrow after pick of nest, disappointed with nest being faulty in the first place , regret this purchase
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Pete Gale
(@Pete_Gale) reported
@Headspace Why is the @googlenest integration so poor? I can't Chromecast to a speaker, I can't choose something specific from the library to play. All I can do is ask Google Assistant to "talk to Headspace", for a list of things I don't want to listen to. @calm does it better.
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Pete Gale
(@Pete_Gale) reported
@Headspace Why is the @googlenest integration still so poor? I can't Chromecast to a speaker, I can't choose anything from the library to play. All I can do is ask Google Assistant to "talk to Headspace", for a list of things I don't want to listen to. @calm does it better.
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matt.has
(@matt_has) reported
So my @googlenest #nestaware subscription was canceled w/ZERO warning. Have lost my entire video history library. Finding nothing on the support pages, @googlenesthelp . How about some help?
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Dave
(@dflite) reported
@googlenesthelp my Nest doorbell is suddenly showing itself as offline (for the last 6 hours) BUT it's still sending notifications when it spots a person or someone rings the doorbell. What's going on and how can I fix it?
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Keoki Young
(@keyyoh) reported
Do the new @googlenest indoor cams really not show-up in the nest app? That is bad.
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Nick Simonelli
(@SimonelliDesign) reported
@google @googlenest just proved to me they do not stand behind their Garbage products. If you did.. you would of just simply replaced my Unit that is defected. #googlenest
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🎱 Martin Iturbide
(@martiniturbide) reported
@DisneyPlusHelp I found my issue. It was a Google Wifi issue with IPv6. I turn it off and Disney+ started working on my Android devices.Let's hope @googlenest fix this issue on the next firmware update.
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Jed Bridges
(@JedBridges) reported
@benthecarman @googlenest I know it’s bad