Is Google Nest down?
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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Google Nest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Google Nest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Google Nest users through our website.
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Sign in (43%)
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App Crashing (14%)
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Device Failure (14%)
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Errors (11%)
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Online Features (9%)
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Website Down (9%)
Live Outage Map
The most recent Google Nest outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Paris |
Sign in | |
| Doullens |
Website Down | |
 Maynard |
Online Features | |
 Calgary |
Errors | |
| Westerville |
Online Features | |
| South Salem |
Website Down |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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jason@calacanis.com
(@Jason) reported
Google let’s you buy @googlenest cameras that don’t work with the NEST app & ram google horrific Home app down your throat — @sundarpichai you gotta start firing folks at NEST Complete product melt down… from the best home camera system to the worst. Moving to @unifi
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chandrasekar
(@srividya85) reported
@googlenesthelp Had a connectivity issue on Google nest device within a month of purchase. And as a replacement I was given a refurbished set instead of a new device. This is an unfair practice and customers are not compensated for difference in price too despite providing bills!#unfair
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michealTech
(@cyberhackings) reported
@kratos_peter @googlenesthelp Need help in getting back your hacked or locked account? Or you are finding it difficult to verify your account, Send a dm.
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Alex Stedman
(@AlexStedman13) reported
@googlenesthelp my thermostat has bricked after a power cut yesterday. Screen stuck showing Nest icon. Support call missed d/t phone blocking unknown numbers #help
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The OG FreeRangeChicken!
(@OG_FRC) reported
I’m just going to say @googlenest cameras and google home are the absolute worst systems ever put out. I mean, the cameras are great if all you want is to show off cameras. If you want to actually use them? Yeah no, they don’t work at all. Go with Ring. @GoogleHomeUsers
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Phil Grey
(@Greyo1970) reported
@MartinSLewis Worth investing in googlehome @googlenest to help control the appliances, heating etc. in your home. Set it up to charge devices etc. at the cheapest time of the day or to just knock a few degrees off your heating.
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Clerval Fokle
(@IAmClerval) reported
@googlenesthelp Having issues with wifi routers. Devices show offline; unable to connect. Used to happen intermittently. Constantly happening for the past 3 days! Help!!
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Fred Ellis
(@Pedal4Health) reported
@harriet_jarvis @googlenest @googlenesthelp Thanks for info. It's a shame as when they work properly they can help keep the bills down.
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Casey Cravens
(@Case_Crave) reported
@googlenesthelp my Nest thermostat all of a sudden disconnected from wiffi and doesn't show any available wifi connections. Please help. I've already tried all the trouble shooting steps and tried a factory reset
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J Webster CFP CKA MBA
(@jevonwebster) reported
@googlenesthelp my Nest thermostat all of a sudden disconnected from wiffi and doesn't show any available wifi connections. Please help. I've already tried all the trouble shooting steps.
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Aight
(@GScones923) reported
So far today, my @googlenest doorbell camera has considered the garbage truck a “person” and the Amazon delivery person (who walked to my porch and stood there for 20 seconds) a “motion”……….
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Eric Simpson
(@ericjaysimpson) reported
@googlenesthelp @Google I think the cracks are starting to show at Google. Mail, calendar, etc all have random issues almost daily. The machine is breaking down. They won't do anything until it impacts revenue, though.
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Sarah Walker (She/Her)
(@SarahWalkerRoom) reported
@googlenest Hear me out, An Integration with top property management services such as @AppFolio or @RentCafecom where it will auto generate a maintenance ticket when a new air filter is needed. Could also be expanded to problems detected with the HVAC system.
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Richard W
(@izzierichi) reported
Well, it's official. @madebygoogle you are one of the worst companies in the smart home game. Cameras you can't view on desktop, set up actual routines, use your OWN speakers to turn on and off. Congratulations in the way you've destroyed nest #google #failedbygoogle #googlenest
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corgilyfe
(@corgilifematter) reported
I would love to know what the goddam point of having @googlenest Mesh WiFi when the ******* node is ALWAYS offline. Absolute horse ****. This should cover a space 3 times what I have, and yet I have to restart this POS twice a day. Not worth the hundreds of dollars they charge.
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lio mez
(@mez_lio) reported
@googlenesthelp hi can somebody help with my case? I returned my cameras and was supposed to get a store credit but still haven’t received the credit to my account
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Harriet Jarvis
(@harriet_jarvis) reported
@Pedal4Health @googlenest @googlenesthelp Our landlord has one where we’re currently renting and has had that error message today. Just realised the heating has been on for the last half an hour so just magically turned itself on! We’ve had to turn the boiler off as no other way!
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Stu Vosler
(@Missing_Metric) reported
@googlenesthelp Nest won't connect to internet despite going through Nest troubleshooting steps and router reboot. Everything is connected except Nest, which can't even pickup any available networks.Not a power issue. Help!?!
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Black Bill Nye
(@CalebAllen9) reported
@googlenesthelp This thermostat has been working fine for 12 months this weekend this problem just popped up. The router is upstairs and the thermostat is downstairs.
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Betsy Wetsy
(@danijonesrn) reported
@googlenesthelp my Google Nest Pro Thermostat no longer connects to our Google mesh Wi-Fi. Two days of problem solving and trying to figure out how to get it to work. 😕
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Darren Doggett
(@dogo_uk) reported
from
Kennington, England
When you spend the whole morning trying to figure out why your nest thermostat is talking to HA, only to discover its a @googlenest problem
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🌸Sydney Aryn🌸
(@sydneyaryn__) reported
As if it hasn't been a bad enough 24 hours, apparently my @googlenest had a stroke while I was gone bc it's currently 86° in my apartment and doesn't wanna go down
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Dr Oz Magical Penis Enhancement Cream
(@InRainbows182) reported
@OG_FRC @googlenesthelp Bahahahahahaha Google help sounds like an ****** who is about to scam you out of your deposit I cannot confirm or deny I have experiences this Bahahahahahahahahahahahahahahaha
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The OG FreeRangeChicken!
(@OG_FRC) reported
@googlenesthelp Well, for one, it doesn’t farking work. I pretty much explained it in the first post. But now I see the problem, you can’t even read, how could you make a cam that works?
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Ryan Malik
(@i_amrayn) reported
@googlenesthelp hey google have a look on this . Your customer support is unable to help . Support Inquiry: Case ID [2-3823000033246]
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Tony
(@2634902a) reported
@googlenest My camera will not turn on I believe this is malicious so that people can break into my apartment. Can you help me?
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Wesley Betenson
(@WesleyBetenson) reported
@Missing_Metric @googlenesthelp Have the same problem about 6 months out of warranty. Was told by chat support that my ISP is blocking network connectivity…. Not sure how that works when it can’t even find a network to attempt connecting to to even be blocked by!
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cynthia 57
(@cindypeel1257) reported
Pretty bad when a @googlenest doorbell does a better job than @ADTSecurityPA that you pay hundreds of dollars a month for 😢 guess once my contract is up I am going all @googlenest
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ً
(@JUNSE0) reported
@googlenesthelp hi can you help me out with a billing issue? i’ve sent a DM with info
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Tom Upson
(@tomupson) reported
@googlenesthelp Got my nest learning thermostat 3 that is saying the H72 error yet to the unit itself it is pulling 12V? Not sure how to go about this now as the heat links connects wirelessly but no power to base station even though its testing at 12v