Is Google Nest down?
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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Google Nest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Google Nest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Google Nest users through our website.
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Errors (33%)
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App Crashing (25%)
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Device Failure (25%)
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Online Features (8%)
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Website Down (8%)
Live Outage Map
The most recent Google Nest outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 San Jose |
Online Features | |
| Elk Grove Village |
App Crashing | |
| Enid |
Device Failure | |
| San Jose |
Errors | |
 Santiago |
Errors | |
| Santa Ana |
Device Failure |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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Tim Ryan
(@TimRyan8888) reported
@googlenest long time user and since Google bought Nest the nest camera aware product has gone down hill. Bring back continuous video storage please.
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Christopher Jenkins
(@chrisjenx) reported
@googlenest whens the fix for digital zoom due?
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Anna George
(@annagmathew) reported
@googlenest Sure, no problem - stop/ start - restarted using button on nest - manually connected to wi-fi router - restarted wi-fi router
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Lindsey 🇬🇧 Defend Free Speech🇬🇧
(@campers_moll) reported
@googlenest keep getting h71, reset the heating link numerous times but it keeps dropping connection. Moved thermo. How do I do a hard restart of thermostat? I don’t want to have to replace both if only one breaking down
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Paulo Vasconcelos
(@paulonetovasc) reported
@googlenesthelp Hello I'm having a problem with my google wifi. Its constantly crashing the conection, then I have to reset it. How can i solve this situation ? Thank you.
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Mike Suddick
(@mike_suddick) reported
@googlenesthelp I have a generation 1 Nest thermostat that constantly loses wifi. It’s only 30 feet from the router that consistently gives a speed of 500 mbps. None of my 3 protects have a problem. I have done all the things suggested online. It has done it since new. Any ideas?
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John Brighenti
(@john_brighenti) reported
@verizonfios router died this morning. Lost a morning of work and the kids missed several hours of school. Ran to worst buy as soon as it opened and snagged a @googlenest mesh bundle and it's working brilliantly.
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nycsavvymom
(@nyc_savvymom) reported
@googlenesthelp My Nest wont connect to Wifi & cant find any network. Please help.
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Mark Barrey
(@markbarrey) reported
@googlenesthelp my nest protect smoke detectors are showing offline at random. Both are ac wired and wifi reset. All 3 nest cams have no issues. Is this a google server issue?
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Kevin Darty
(@kdarty) reported
@googlenesthelp I know the December update that reached the Chromecast today fixes some issues with 60Hz 4K but for me I initially lost all 4K options after install but after another reboot that got fixed. I tried turning on/off then back on "Match Content" which didn't help.
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Christopher Jordan
(@ChrisJordan492) reported
@googlenesthelp Just want to close this loop publicly so people don’t think these issues go to DM & get resolved. It’s been 4 days of back & forth DMs waiting for level 2 to get back to chat support on my issue. Every day it’s “We’re waiting for a response.” Downhill since Google bought Nest.
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John Brighenti
(@john_brighenti) reported
@verizonfios router died this morning causing me to miss work and my kids to miss school work. Ran to worst buy when it opened and picked up @googlenest mesh and it's working brilliantly.
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Nigel Busy Wearing A Mask 黄智豪
(@nigelw92) reported
Lesson of the day? If you have a @googlenesthelp thermostat and it has an issue, it is an absolutely FAFF trying to get a new one sent out.
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Andrew Herlands
(@AndrewHerlands) reported
@madebygoogle I would be calling @googlenesthelp for help in fixing my 3 Google Nest hubs...but after waiting for 2 months for tech support to resolve my issues successfully, I won't hold my breath that anyone would ever pick up.
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Luke Stark
(@lukesaysmoo) reported
The breaker tripped on my HVAC twice yesterday so it got cold af. And my @googlenest thermostat didn't notify me. My Nest camera will notify me out the ***** if it loses power or network. So why can't the server do the same for my thermostat?
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Mark Barrey
(@markbarrey) reported
@googlenesthelp No changes. I did perform a wifi reset on both smoke detectors. They are never offline at the same time. The only indication that they are offline is by looking at my phone’s nest app while I’m looking at the nest cams.
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Cazz
(@carynfor) reported
@googlenest problem connecting to cloud - this error msg still has not been resolved
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Ole Grey Beard
(@BligittyBlamo) reported
from
New Port Richey, Florida
@googlenesthelp I haven't been able to reconnect my best thermostat for days now. Just stop seeing network. Tried everything please help!!
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Wear-A-Mask
(@RickOler) reported
@googlenesthelp is there a current issue with Google Nest Cameras not sending notifications. I have 4 outdoor cameras and a 5th doorbell camera. I used to see many many notifications a day. Now I get none. Not even from doorbell camera when I get a delivery.
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Raghav Bansal
(@raghavbansal_rb) reported
@googlenesthelp Just a few days ago. No bumps or falls. Its been kept in a corner since the beginning. It was switched off for a few days and when i switched it on the screen had black spots and dead pixels. Please help!
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skeeter7544
(@skeeter7544) reported
@googlenesthelp I have a gen 3 nest and the wifi chip is not working. It cannot find any networks in the area when we know there is available networks, and then it gets stuck in search mode. Please help!
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AK
(@AKtech2021) reported
@googlenest @madebygoogle Fix the 5ghz bug for google chromcast and stop posting stupid ****
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Nephi Wright
(@nephiw) reported
@madebygoogle Unless you can refund the money I spent on the nest thermostat; I don't think you can help. The @GoogleStore said they couldn't refund because it's been more than 15 days. It's been that long because @googlenest sent the wrong item twice.
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Josie🇺🇸♥️✝️🐾
(@Josieoct) reported
@googlenesthelp my Nest is down in La Quinta, CA
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Mahmood
(@mahmoodddd__) reported
My google mini nest is making popping noises. Wtf. @Google @googlenest @googlenesthelp help please
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a chemo who had chemo
(@terminalyill3st) reported
@autolycos @googlenest Swear to god my nest wanted to kill me. The wall plate connector went bad and I would wake up to my house being 90 degrees. It wouldn’t stop until it hit the emergency shut off
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Aled
(@Aled) reported
@googlenesthelp Hello. Why is the thermostat scheduling function on the Nest app so awful? It hasn’t improved in years and it is still horrible to use. Is there a UX person at Google who can fix this? Please 🙏
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Will
(@jwwe11) reported
@googlenesthelp They say it was fixed but my nest mini still not working. Still getting that message on voice commands. Trying to turn off my lights with my voice. Always worked til about 3 days ago. Google says the 'device not set up yet'
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Anna George
(@annagmathew) reported
@googlenest our nest thermostat isn’t connecting to Wi-fi. We’ve tried everything and it still doesn’t connect. This situ has been going on for almost a month now. Please could you help us? Thanks!
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Tom
(@tommydublyou) reported
@SteveO1683 @googlenest @madebygoogle Change of name. Same **** support.