Is Google Nest down?
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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Google Nest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Google Nest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Google Nest users through our website.
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Sign in (41%)
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Website Down (22%)
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Online Features (14%)
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App Crashing (8%)
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Errors (8%)
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Device Failure (8%)
Live Outage Map
The most recent Google Nest outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Rödermark |
Errors | |
 Katy |
Device Failure | |
| Ashburn |
Sign in | |
 Lisbon |
Device Failure | |
| Jacksonville |
Sign in | |
| San Antonio |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew
(@andrewbamazing) reported
@madebygoogle @drkrmdvlpmnt @googlenest Would be helpful if you could post a status update and ETA on fix.
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Omar Haimour
(@omarhaimour) reported
@jrronimo @googlenesthelp This is why I only use first gen minis. Have a second gen in a box in the closet. I'll never buy Google hardware again. It's all buggy trash.
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Ryan Hickman
(@ryanhickman) reported
@googlenesthelp GCP's network issue repercussion I'd wager.
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King Riq
(@K1ng_Riq) reported
@googlenest my doorbell and cam IQ has been down for almost 4 hours !! When will be the fix?
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James Blake
(@jameseblake) reported
@googlenesthelp my nest doorbell has been offline for 3hrs. Is there an outage?
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Yamyam
(@YamyamLad) reported
@googlenesthelp even though I was speaking to support and they were convinced the outage was due to the location of my router and to uninstall the home app!!!!!! Grrrrrrrr
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gh_in_mo
(@ghinmo1) reported
The @googlenest doorbell is the worst tech purchase I ever made. Please don’t buy one. You won’t be safe. It goes down all the time. They take your $ for 24/7 recording but then it’s offline half the time. No refunds. They totally scammed me. It’s awful. Cant wait to replace it
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Dean K Gibson ✝ 📷 📶 😷 💉x2
(@AE7Q_) reported
@MonsieurCacahu1 @googlenesthelp Wonder why Google keeps pushing an "upgrade" to the "events only" subscription??? Unless you are monitoring, you don't see outages. Makes me wonder if Google has issues with Internet or server capacity problems. They've been throttling Chromecast Ambient images for about a year.
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Stef Walton
(@Stef_Walton) reported
@googlenest @googlenesthelp I see there connectivity issues. Just making you aware that sending me an email saying my cameras are offline is kinda bizarre given the issue is your end. Maybe something to address for future 👍
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Paul
(@sprks1) reported
@googlenesthelp Thanks for the reply, but it appears to be working now, must be something to do with the camera outage I have seen tweeted about, appreciate your quick reply
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Monsieur Cacahuète
(@MonsieurCacahu1) reported
@googlenesthelp Manage to reconnect then it went offline again
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Mr k
(@a_shayes) reported
@googlenesthelp Nope, still not working here?
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sOsO
(@SMii_Leo) reported
@googlenest What is going on with Nest App? The Zoom function is not working on the app anymore.
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Mort Spandex
(@ShartyWaffles) reported
@googlenest is there an outage right now? My doorbell cam is offline.
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Oli Roberts
(@5thEstateMedia) reported
@googlenest @BaeckerX1 I'm now getting this nc009 15.5 error... no firewall, was working fine. Before I decide to remove and re-add the camera I had no live video but did get the notifications. Nowi can't re add to my home...
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jo-vahh-kneee
(@jojodevereaux) reported
Is @googlenest in an outage? I don't have camera feeds from my doorbell and google hub
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Nahian Says...
(@NahianK) reported
@googlenesthelp My nest hello doorbell has stopped working once again! 😩 ... It's been offline for 3 hours now!
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Anthony Jorge
(@twit_tawoo) reported
@googlenesthelp Camera down, blue circle, then nothing. Is there a resolution I need to do, or once back up your end it should be all good?
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Uncommon Ground ⚠️ This ain't no disco.
(@ground_uncommon) reported
@googlenesthelp Thanks! The issue seems to be resolved.
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Piermaria
(@kikujiroK) reported
@googlenesthelp It was just a notification with "you garden camera has been offline for 10 minutes". I did plug it/unplug it, didn't work for a while, then it did work, got disconnected again and now seems to be working.
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Metiendo Lainfoduro
(@TemetitoD) reported
@googlenesthelp @jameseblake Can’t even register or install new ringbell cameras . I deactivated and uninstalled thinking it was on my end before reading this. . . Giving me all NC errors even connecting to the thermostat etc. fix fix fix
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Oli Roberts
(@5thEstateMedia) reported
@googlenesthelp On Nest Hello I'm now getting this nc009 15.5 error... no firewall, was working fine. Before I decide to remove and re-add the camera I had no live video but did get the notifications. Nowi can't re add to my home...
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Anthony Jorge
(@twit_tawoo) reported
@googlenesthelp I see the cameras have been down for hours, do you have any insight to when service will be restored?
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Earl Johnson
(@earljohnson) reported
@wjackter @googlenesthelp Exactly the time mine went offline....
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gh_in_mo
(@ghinmo1) reported
@BrianfromSTL @googlenest Agreed. I LOVE my @ArloSmartHome setup. Have multiple wifi w 2way audio cams outside. Solar panel powered. Even have a very ancient gen1 of theirs STILL going like a champ. Was wooed by Google in the worst way to buy a Nest doorbell. Please don’t be a fool like me.
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Mike Kelly Jr. 🏠
(@MikeKellyJr) reported
from
Hickory, North Carolina
@googlenesthelp hey are you offline?
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Mr k
(@a_shayes) reported
@madebygoogle all my @googlenest cameras are down? Is there a problem at your end?
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JU51LNS
(@JU51LNS) reported
Thanks @googlenest I’ve just wasted 2 hours problem solving camera connection issues to discover the problem is your end. Not very good when you rely on reliability for such an important device.
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Paul
(@sprks1) reported
@googlenesthelp can you help, i think the indoor power supply for my nest iq outdoor camera has gone faulty, can’t find anywhere to purchase a new one
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Someone in Sound
(@andieuridge) reported
@googlenesthelp I managed to reconnect and then it went offline again. 😔