Is Google Nest down?
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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Google Nest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Google Nest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Google Nest users through our website.
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Sign in (48%)
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Device Failure (15%)
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Online Features (13%)
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App Crashing (10%)
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Website Down (8%)
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Errors (8%)
Live Outage Map
The most recent Google Nest outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Rochester |
Device Failure | |
 Didcot |
Online Features | |
 Paris |
Sign in | |
| Doullens |
Website Down | |
| Maynard |
Online Features | |
 Calgary |
Errors |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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Jon C. Junger
(@cgtboiler) reported
@googlenest All same account, same profile photo, everything...login doesn't work on google tv for the best app
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Roberto
(@RealTlacuache) reported
@googlenesthelp Is the RMA replacement for a new or refurbished product? Also, the fine print says I maybe changed for the product “turns out that the problem with your Nest Wifi router (Snow) isn't covered under warranty, you may be charged the full cost of the replacement item”.
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Jon C. Junger
(@cgtboiler) reported
@googlenest Yes, I'm logged into both with my google account on my phone, this is a known issue on google TV
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Abel Burgos
(@787abelcross) reported
@googlenesthelp Hello. I am having the issue with my thermostat where it lost wifi connectivity and is unable to connect back to it. I guess this is a very well known problem. What can I do to fix mine? What's the number to call? Thanks
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𝕭𝖆𝖉𝖗𝖔𝖘𝖊 😷😠🌹
(@RealBadrose) reported
@googlenest Windows Home 10, 64 bit. The problem started few days ago, no change made to Wi-Fi network or settings. Chromecast is way below 10 feet. I see Chrome recently get an update, so I think the problem is on browser side. As I said, chromcast still works with my android devices
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Paid Employment
(@Benjabola) reported
@googlenest I restarted my desktop PC. It did not fix the problem. I think there was a power outage a week or two ago. The router must have been restarted when there was a power outage. The Chromecast problem happened after that. I do not know how the check the router
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Lord Jazz 𓋹𓍑𓋴
(@Jazzymandias) reported
@wakeupspoon @googlenesthelp What... ********?
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Master Chief
(@LilShady182) reported
@googlenest is trash.
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Keith Green
(@kgreen43) reported
@googlenesthelp I purchased the Google Nest Learning thermostat about 3 months ago, it has been great until yesterday when it disconnected from my WiFi. I have followed all trouble shooting steps with no resolve. What do I do to fix this issue? Thank you.
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Ross Glover
(@ross_glover) reported
@chrisoshea @googlenest I've had multiple support calls and chat (10-15), alongside a bunch of emails and they still can't get it working. The refuse to issue a refund and now their own system won't let me order a replacement that they offered three weeks ago.
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André Segers
(@AndreSegers) reported
@googlenest It only started about an hour ago, but I just checked and it seems to be working fine now. Weird issue
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Tyler Cronin
(@CroninTyler) reported
@googlenest Well, I was setting up a Hub Max when it started, but now it happens just trying to login into the app with my email address. I can login with other accounts just fine. Just having issues with the account that I created my “home” with a year or so ago.
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Douglas J Smith
(@Doug_J_Smith) reported
@googlenest - your support team is abysmal. They do no investigation- just rote “press the reset” style instructions. 90min later, still doesn’t work. Great engineering can be undone in a poor interaction like this.
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Liam O'Rourke
(@Liam_JF_ORourke) reported
@googlenesthelp Yeah it's not about not getting no help at all and then been cut off after waiting 40 minutes on the phone
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Naresh Motwani
(@naresham) reported
@googlenest Please go through old messages. This was just a follow up message on the last message with the same issue. I have shared everything already and just wish Google works on it seriously since it is a generic problem faced on all speakers randomly. With His... Thanks /NM
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Atul Asthana
(@atuluae17) reported
@googlenest Query is above.. Please help
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Amit Patel
(@amp910) reported
@googlenesthelp I keep getting notifications when I’m home — I have them turned on for when no one is home. I already rebooted. Didn’t work. Help!
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Tyler Cronin
(@CroninTyler) reported
@googlenest Same network, same iOS device running the app, just get the error with one account like others mention in the linked thread.
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Andres Arosemena
(@A3_Arosemena) reported
@JoeKnowHow @googlenest Were you able to fix it?
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poizundevoe
(@poizundevoe) reported
@googlenest Obviously not shot with Nest cameras. If it was made with Nest Cameras, you would just see a series of still images and extremely choppy video. Google turned Nest into trash. **** Google
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Christen Schritter
(@cmschritter) reported
@googlenesthelp My issue is still not resolved despite DMing you! I bought a defective nest and mailed it back but the replacement was only one part of the product. I now have less than I starters with and I’ve been trying to get this resolved for 3 months. THIS IS THEFT!!
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choru
(@osruerue) reported
@SamsungSupport @googlenesthelp I've been having this problem with my S20+ that it's always disconnecting from my Wifi. I have a Google Nest Wifi router but I don't know what's the problem. I tried everything on my phone and my router but it's still acting up
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Kasie Brown
(@KasieBrown) reported
@googlenesthelp We bought the best may/June 2018 and it has worked perfectly fine until now. Connected to the WiFi first day. No devices are having WiFi trouble besides the nest.
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Amit Patel
(@amp910) reported
@googlenesthelp Did that. Still the same problem.
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Adam Adam Bo Badam
(@27h3max_yo) reported
@googlenest No I just **** the mic off and set my alarms manually now.
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Roberto
(@RealTlacuache) reported
@googlenesthelp I had already been working with support and they issued an RMA after I submitted a diagnostic file. The issue now is the link expired. Can you help? This has been going on for far too long.
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C P
(@CP25813683) reported
@googlenesthelp Yes all devices just went down for 15 mins, I just look at my nest cam feeds and see all the drops. Very unhappy with Google nest WiFi!
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Ross Glover
(@ross_glover) reported
@googlenest It's my view that your Nest Wifi simply doesn't work properly with products running Apple IOS - one of your team agreed with me that this was the case. There is clearly an issue but three weeks later and you guys are still stalling. It's not acceptable.
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Nick Harvey
(@bigdotears) reported
@googlenesthelp hi - I took it down, have cleaned it with a vacuum as suggested, put it back up, it did checks was fine then about 10 minutes later gave smoke sensor error again - have left it located in a different room & same - I have now rest it but haven't added it back again yet
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Sergio Gonzalez
(@SergioGzzTamez) reported
@googlenesthelp How many more times I nees to respond to the same e-mail. Is being far too long for you to send my replacement. I need solutions now. Please help...!!!!!!