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Google Nest

Google Nest status: device issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

Problems in the last 24 hours

The graph below depicts the number of Google Nest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Google Nest. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Google Nest users through our website.

  • 41% Device Failure (41%)
  • 29% Sign in (29%)
  • 12% App Crashing (12%)
  • 12% Errors (12%)
  • 6% Website Down (6%)

Live Outage Map

The most recent Google Nest outage reports came from the following cities:

CityProblem TypeReport Time
Merritt Island Sign in 1 day ago
Marseille Sign in 2 days ago
Dallas Device Failure 8 days ago
Montataire Device Failure 11 days ago
Kitchener Device Failure 12 days ago
Brentwood Website Down 18 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • RyHammy
    Ryan Hammer (@RyHammy) reported

    @googlenesthelp Hello, I am currently trying to enter a Google support chat (hours 12a-1159p) but the button is greyed out & says chat not available. Just looking for help on a nest wifi point that will no longer connect, thank you! -Ryan

  • ChadB0826
    Chad Boudreaux (@ChadB0826) reported

    @googlenesthelp I have a nest thermostat that will not connect to wifi (2.4 ghz). I've tried everything from reset, to router reset, an other trouble shooting methods. It's never connected since the day I purchased it new. I firmly believe its the nest device not working.

  • ahails
    ๐‡๐€๐ˆ๐‹๐’ (@ahails) reported

    Whatโ€™s that go with Radio App not working on @googlenest this week! Anyone else having the same issue? #radioapp

  • Rabinnh
    rabbitinnh (@Rabinnh) reported

    @googlenesthelp It's pretty obvious that your service is down since all these people are reporting it so it's not just me. You're returning 503 errors from a desktop. You guys don't seem to be too on top of things.

  • Disisr
    Ricky D (@Disisr) reported

    @Google @googlenest i have to say: you cust. ser. is very poor. I have been dealing with an issue since Monday and 2day is Friday and still not resolved. I have been on the phone everyday to be transferred from person to person or disconnected and still dont have a resolution.

  • TheKramalan
    John (@TheKramalan) reported

    @sundarpichai @Google @googlenest Please read ALL the apple App Store most recent reviews over the last year regarding the garbage dumpster fire the app is with Google nest cameras. Crashes. Lagging. Spinning wheels. Freezes. I have 9 cameras all unusable. Not just me. 1 stars!

  • Von_der_Land
    brn (@Von_der_Land) reported

    **** you @googlenest Your hardware continues to be a piece of something less than **** that it makes actual **** more valuable. @GoogleWifi1 I am going to keep posting the same thing everyday and time this piece of **** breaks down for no reason.

  • vducote
    Vince Ducote (@vducote) reported

    Iโ€™m fully in the ecosystem, but @Google is making it harder to stay. We shouldn't have to pay more for a "smarter" home that actually does less. Bring back Continued Conversation and fix speaker group playback! #GoogleNest #TechFail

  • dominick4233
    Dominick A. Scarfogliero (@dominick4233) reported

    @jp2e @verge @googlenest Oh isnโ€™t the smart home fun! I currently only use Google Home, would adding Home Assistant to the mix help them talk to each other?

  • sircoynie
    Sircoynie ๐Ÿด๓ ง๓ ข๓ ฅ๓ ฎ๓ ง๓ ฟ (@sircoynie) reported

    @googlenesthelp my thermostat is connected to the internet but is showing as offline in the app?

  • Dr_Bill_Davis
    Dr. Bill Davis (@Dr_Bill_Davis) reported

    @googlenesthelp Hi Google Nest Support โ€” I requested a phone callback through the official Help Center for my Nest Wi-Fi Pro issue, but never received the call. Iโ€™ve tried multiple times with no follow-up. Can you help escalate this or advise the best next step to reach a live support agent? Thank you.

  • RomanEagles
    Roman Eagles โš›๏ธ (@RomanEagles) reported

    @ahails @googlenest Yes, Nest Hub and Max plus the mini now as well. Buying an Amazon echo dot...problem solved.

  • nastyriff
    The nasty riff, but slower. ๐Ÿ‡ต๐Ÿ‡ธ ๐Ÿ‡ฑ๐Ÿ‡ง (@nastyriff) reported

    @JeffDean Bro, I just want my @googlenest speaker to stop saying "Sorry, I don't understand". You broke it. Fix it. Get Gemini on that. And play the damn song I ask for, not a remix radio station.

  • S4YPodcast
    SpeakForYourselfPodcast (@S4YPodcast) reported

    Terrible experiences with @honeywell. Itโ€™s not even better than nothing, itโ€™s just objectively terrible. Will be replacing with @googlenest at home, ranch, and all three office locations.

  • Janncolon
    JC (@Janncolon) reported

    @googlenest your support service is terrible!

  • ConnorSkorupski
    Connor Skorupski (@ConnorSkorupski) reported

    @googlenesthelp My account has been hacked I need to get into my account please help

  • nichouston
    Nicholas Houston (@nichouston) reported

    yo @googlenest every time you turn up my a/c when im gone and i come home to a warm house, i crank that **** way down to cancel out your woke climate change bs, how bout you tell your executives to turn in their private jets!!!!

  • TheKramalan
    John (@TheKramalan) reported

    @sundarpichai @Google @googlenest Please read ALL the apple App Store most recent reviews over the last year regarding the garbage dumpster fire the app is with Google nest cameras. Crashes. Lagging. Spinning wheels. Freezes. I have 9 cameras all unusable. Not just me. 1 stars!

  • IDontCareBear1
    Cassandra "Cassy" Coelho R.๐Ÿชฌ (@IDontCareBear1) reported

    Hey @googlenest, my point keeps going offline randomly. The main router stays fine, but the point drops. Rebooting it every time is getting old. Any idea whatโ€™s happening?

  • rsnijders
    Raymond Snijders (@rsnijders) reported

    @googlenesthelp Resetting the Nest Mini (unplugging/plug back in) does fix the problem temporarely but somehow the Nest Mini or the Tunein app fetches new and wrong geodata location info and it refuses a new radio session for Dutch stations like Radio 10 and Radio Veronica. Will DM tomorrow.

  • ShaggyScurge
    Shaggy Scurge (@ShaggyScurge) reported

    @googlenest STOP ******* turning my ******* thermostat down on my ******* boiler system. #retards

  • Von_der_Land
    brn (@Von_der_Land) reported

    **** you @googlenest Your hardware continues to be a piece of something less than **** that it makes **** valuable.

  • WOsloop_ORD
    Bill Dixon (@WOsloop_ORD) reported

    @AppleSupport @googlenest I updated to iOS 26.1, and now my nest thermostat changes from Home to Away automatically without leaving home. Are others having this issue with Nest Thermostat App?

  • nastyriff
    The nasty riff, but slower. ๐Ÿ‡ต๐Ÿ‡ธ ๐Ÿ‡ฑ๐Ÿ‡ง (@nastyriff) reported

    @JeffDean Bro, I just want my @googlenest speaker to stop saying "Sorry, I don't understand". You broke it. Fix it. Get Gemini on that. And play the damn song I ask for, not a remix radio station.

  • JasonHanson1971
    Jas Hans 71 (@JasonHanson1971) reported

    @googlenesthelp my just installed nest learning thermostat Wi-Fi is not working. It will not locate any networks. I have tried to connect from the device and also connecting via Bluetooth to the app no networks show up. I have reset the nest a couple times also.

  • LivinLife0106
    Rebecca (@LivinLife0106) reported

    @googlenest Why can I not access my nest? It says no power. It just had power. The power is working at my house just fine. I'm getting an E73 error.

  • Da_Big_Dogg
    Jason Silver (@Da_Big_Dogg) reported

    @googlenest just wanted to say Thank you for basically making my v1 Nest garbage, you pissed me off enough to look at other products and now Iโ€™m going away from Nest! Nicely done!!! Idiots!

  • YikesThisWorld
    Denise (@YikesThisWorld) reported

    @GoogleNest @rishi_chandra @rosterloh Loyal customer w/4 Nest thermostats. Google repeatedly denied a Nest upgrade promo for 1 of the units since it was offline during a reno. If this is how they treat loyal users, Iโ€™m done. All 4 will be replaced with competitors. #GoogleNest

  • nonlinear_james
    Non-Linear (@nonlinear_james) reported

    Hey @googlenest my smoke alarms are less than 2 years old and you marketed them as 10 year alarms. **** YOU EITH YOUR EXPIRING SOON BULLSHIT. I smell class action incoming.

  • MultigunFun
    ๐Ÿ (@MultigunFun) reported

    @zerohedge @googlenest @Google maybe all your federal offenses trying to hack it triggered a shut down