Google Nest status: device issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

Problems in the last 24 hours

The graph below depicts the number of Google Nest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (IST)	Number of reports	Baseline
Apr 30, 3:10 AM GMT+5:30	0	0
Apr 30, 3:30 AM GMT+5:30	0	0
Apr 30, 3:50 AM GMT+5:30	0	0
Apr 30, 4:10 AM GMT+5:30	0	0
Apr 30, 4:30 AM GMT+5:30	0	0
Apr 30, 4:50 AM GMT+5:30	0	0
Apr 30, 5:10 AM GMT+5:30	0	0
Apr 30, 5:30 AM GMT+5:30	0	0
Apr 30, 5:50 AM GMT+5:30	0	0
Apr 30, 6:10 AM GMT+5:30	0	0
Apr 30, 6:30 AM GMT+5:30	0	0
Apr 30, 6:50 AM GMT+5:30	0	0
Apr 30, 7:10 AM GMT+5:30	0	0
Apr 30, 7:30 AM GMT+5:30	0	0
Apr 30, 7:50 AM GMT+5:30	0	0
Apr 30, 8:10 AM GMT+5:30	0	0
Apr 30, 8:30 AM GMT+5:30	0	0
Apr 30, 8:50 AM GMT+5:30	0	0
Apr 30, 9:10 AM GMT+5:30	0	0
Apr 30, 9:30 AM GMT+5:30	0	0
Apr 30, 9:50 AM GMT+5:30	0	0
Apr 30, 10:10 AM GMT+5:30	0	0
Apr 30, 10:30 AM GMT+5:30	0	0
Apr 30, 10:50 AM GMT+5:30	0	0
Apr 30, 11:10 AM GMT+5:30	0	0
Apr 30, 11:30 AM GMT+5:30	0	0
Apr 30, 11:50 AM GMT+5:30	0	0
Apr 30, 12:10 PM GMT+5:30	0	0
Apr 30, 12:30 PM GMT+5:30	0	0
Apr 30, 12:50 PM GMT+5:30	0	0
Apr 30, 1:10 PM GMT+5:30	0	0
Apr 30, 1:30 PM GMT+5:30	0	0
Apr 30, 1:50 PM GMT+5:30	0	0
Apr 30, 2:10 PM GMT+5:30	0	0
Apr 30, 2:30 PM GMT+5:30	0	0
Apr 30, 2:50 PM GMT+5:30	0	0
Apr 30, 3:10 PM GMT+5:30	0	0
Apr 30, 3:30 PM GMT+5:30	0	0
Apr 30, 3:50 PM GMT+5:30	0	0
Apr 30, 4:10 PM GMT+5:30	0	0
Apr 30, 4:30 PM GMT+5:30	0	0
Apr 30, 4:50 PM GMT+5:30	0	0
Apr 30, 5:10 PM GMT+5:30	0	0
Apr 30, 5:30 PM GMT+5:30	0	0
Apr 30, 5:50 PM GMT+5:30	0	0
Apr 30, 6:10 PM GMT+5:30	0	0
Apr 30, 6:30 PM GMT+5:30	0	0
Apr 30, 6:50 PM GMT+5:30	0	0
Apr 30, 7:10 PM GMT+5:30	0	0
Apr 30, 7:30 PM GMT+5:30	0	0
Apr 30, 7:50 PM GMT+5:30	0	0
Apr 30, 8:10 PM GMT+5:30	0	0
Apr 30, 8:30 PM GMT+5:30	0	0
Apr 30, 8:50 PM GMT+5:30	0	0
Apr 30, 9:10 PM GMT+5:30	0	0
Apr 30, 9:30 PM GMT+5:30	0	0
Apr 30, 9:50 PM GMT+5:30	0	0
Apr 30, 10:10 PM GMT+5:30	0	0
Apr 30, 10:30 PM GMT+5:30	0	0
Apr 30, 10:50 PM GMT+5:30	0	0
Apr 30, 11:10 PM GMT+5:30	0	0
Apr 30, 11:30 PM GMT+5:30	0	0
Apr 30, 11:50 PM GMT+5:30	0	0
May 1, 12:10 AM GMT+5:30	0	0
May 1, 12:30 AM GMT+5:30	0	0
May 1, 12:50 AM GMT+5:30	0	0
May 1, 1:10 AM GMT+5:30	0	0
May 1, 1:30 AM GMT+5:30	0	0
May 1, 1:50 AM GMT+5:30	0	0
May 1, 2:10 AM GMT+5:30	0	0
May 1, 2:30 AM GMT+5:30	0	0
May 1, 2:50 AM GMT+5:30	0	0
May 1, 3:10 AM GMT+5:30	0	0

At the moment, we haven't detected any problems at Google Nest. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Google Nest users through our website.

Sign in (42%)
Website Down (19%)
Device Failure (16%)
App Crashing (10%)
Online Features (6%)
Errors (6%)

Live Outage Map

The most recent Google Nest outage reports came from the following cities:

City	Problem Type	Report Time
Kitchener	Device Failure	1 day ago
Brentwood	Website Down	7 days ago
Wesley Chapel	Device Failure	22 days ago
Sandusky	Device Failure	22 days ago
Tampa	Errors	1 month ago
Escondido	App Crashing	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

Jared (@Jared4692002) reported 1 minute ago
@googlenesthelp Tried that… “You must sign in before contacting a support specialist. Please sign inand then refresh this page.” THE PROBLEM IS I CANT SIGN IN!!! What’s plan B.
DJF (@FJO1020) reported 1 minute ago
@pir2h @googlenest Having the same issue @googlenest Second issue in as many weeks!
Brad (@BradFromFlorida) reported 2 minutes ago
@zerohedge @googlenest @Google Probably from a couple hundred login attempts to be fair
Domenic (Italian Christmas Donkey) (@WGGPapaDom) reported 3 minutes ago
Absolutely love when my @googlenest shits the bed out of nowhere when it’s single degrees outside. Useless support articles are zero help and they haven’t been updated in easily 5 years. Can’t wait to get rid of them.
Wendy Bunt (@wendy_bunt) reported 3 minutes ago
@BanHammerJags @MAGABarbie317 @googlenest In your last post....this quote from you "he was framing John's death as an accident"....please explain! If you are already signed into the Ring app, you do not need to sign in again to use it, as it is designed to keep you logged in for, at minimum, 30 days of consistent use!
John (@TheKramalan) reported 6 minutes ago
@sundarpichai @Google @googlenest Please read ALL the apple App Store most recent reviews over the last year regarding the garbage dumpster fire the app is with Google nest cameras. Crashes. Lagging. Spinning wheels. Freezes. I have 9 cameras all unusable. Not just me. 1 stars!
Prabhnoor Singh (@Prabhnoor0007) reported 8 minutes ago
@googlenesthelp @suzfly Hi. I need help with my nest thermostat
UYAUSSOAB, Esq. (@uyaussoab) reported 10 minutes ago
@googlenesthelp @googlenest do not, I repeat do not use Google camera products. Their support used to be great they’re totally blowing me off. Frustrating because there is no other way to get help. They changed their subscription to screw the people like every other company FU!
Amy Alkon (@amyalkon) reported 13 minutes ago
@hamids @googlenest @Google Is there a way to downgrade from this pile of ****?
Danny S (@mikeybye22) reported 18 minutes ago
Worst ******* humans ever @google @googlenest -- Talk about a horrible Company invading a cool Product. **** YOU GOOGLE
Leah Bass (@leahmbass) reported 18 minutes ago
Hey @googlenest get your **** together. Why would you discontinue support on older generations of thermostats when they work perfectly fine. I bought mine brand new 11 years ago & it still works good as new. I’m not going to drop another couple hundred bucks just to use the app
brn (@Von_der_Land) reported 19 minutes ago
**** you @googlenest your hardware is nothing but less than a piece of ****.
brn (@Von_der_Land) reported 20 minutes ago
**** you @googlenest Your hardware continues to be a piece of something less than **** that it makes actual **** more valuable. I am going to keep Posting the same thing everyday and time this piece of **** breaks down for no reason.
Madad Incorporated Cards and More (@micardsnmore) reported 20 minutes ago
Don't use @Weather_Makers in Northbrook if you are brown. The lady I asked if they had a backup battery option because our association harasses us by cutting the power. They don't know that @googlenest makes a power connector that connects to the furnace. No laws broken Karen.
Jason Silver (@Da_Big_Dogg) reported 21 minutes ago
@googlenest just wanted to say Thank you for basically making my v1 Nest garbage, you pissed me off enough to look at other products and now I’m going away from Nest! Nicely done!!! Idiots!
AyotoCorp (@AyotoCorp) reported 23 minutes ago
Things I want my "smart" thermostat to do: go to the temperature I tell it to, when I tell it to Things I don't want my "smart" thermostat to do: "learn" my schedule and adjust the temperature on its own so the "heat" is set to 55F in the middle of the night **** you @googlenest
Jason Silver (@Da_Big_Dogg) reported 27 minutes ago
@googlenest just wanted to say Thank you for basically making my v1 Nest garbage, you pissed me off enough to look at other products and now I’m going away from Nest! Nicely done!!! Idiots!
Jimmy (@jimmy071125) reported 29 minutes ago
@googlenest After your Gemini update to Google home everything is slow and broken. I ask for the weather and it gives me the weather for New York City. I don’t live in New York City. Asking to play Spotify seems impossible for Gemini. This update is terrible.
Jose (@joseyawar87) reported 29 minutes ago
@googlenesthelp My Google Nest 3rd generation won’t connect to my Wi-Fi or sync to my phone. I reset the settings, restarted it, and even changed my router password, but I’m still having the same issue. It powers on but does not connect to the internet.
Walt (@WaltIsHereNow) reported 31 minutes ago
@RepMikeCollins @epaleezeldin Good. Please enact Right to Repair legislation - people need to be allowed to fix what they purchased. Electronics depending on online services need to be open-sourced if that online service goes away. @googlenest is currently rendering tens of thousands of WORKING thermostats useless because they are discontinuing service.
John (@TheKramalan) reported 34 minutes ago
@sundarpichai @Google @googlenest Please read ALL the apple App Store most recent reviews over the last year regarding the garbage dumpster fire the app is with Google nest cameras. Crashes. Lagging. Spinning wheels. Freezes. I have 9 cameras all unusable. Not just me. 1 stars!
UB (@theubeing) reported 37 minutes ago
@googlenesthelp please help me my email account recover please Google
lepxii stands for: Λ{ε * π} = ξ × ι (@lepxii) reported 37 minutes ago
@zerohedge @googlenest @Google Well, it could've been all of these login attempts and 2FA requests.
Captain Cuddles (@CaptainCuddles4) reported 39 minutes ago
@googlenesthelp thanks for nothing google support. I did everything your support told me, on the phone for nearly 2 hours with them, all for them to tell me there’s nothing they can do, but wouldn’t admit the device is the issue… I’m done with google.
Tim Douglas (@awesomedud69) reported 43 minutes ago
@googlenest Hi I have a 3rd generation thermostat that went out of warranty last year. Wifi no longer works on it and apparently it's a known issue. Everything else still works. Called tech support and they tried everything. I assume I'm out of luck on a 3 year old thermostat?
JC (@Janncolon) reported 46 minutes ago
@googlenest your support service is terrible!
SpeakForYourselfPodcast (@S4YPodcast) reported 48 minutes ago
Terrible experiences with @honeywell. It’s not even better than nothing, it’s just objectively terrible. Will be replacing with @googlenest at home, ranch, and all three office locations.
✂️🧵🪡😵‍💫 (@tensmoonwalk) reported 48 minutes ago
No home owners are going to see this but I am still going to scream into the void: do not replace your working but ugly 1980s or 90s thermostats for a @googlenest thermostat. They are garbage.
rabbitinnh (@Rabinnh) reported 50 minutes ago
@googlenesthelp It's pretty obvious that your service is down since all these people are reporting it so it's not just me. You're returning 503 errors from a desktop. You guys don't seem to be too on top of things.
Bill Dixon (@WOsloop_ORD) reported 59 minutes ago
@AppleSupport @googlenest I updated to iOS 26.1, and now my nest thermostat changes from Home to Away automatically without leaving home. Are others having this issue with Nest Thermostat App?