Is Google Nest down?
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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Google Nest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Google Nest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Google Nest users through our website.
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Sign in (51%)
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Online Features (19%)
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App Crashing (9%)
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Website Down (9%)
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Device Failure (9%)
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Errors (2%)
Live Outage Map
The most recent Google Nest outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Peoria |
Online Features | |
| Anchorage |
Sign in | |
| Seattle |
Sign in | |
| Havertown |
Online Features | |
 Bhubaneshwar |
Online Features | |
 Whitchurch |
Website Down |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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Lilli Ann
(@LilliAnnDavis) reported
@googlenesthelp when I try and login to nest on my android TV it says my username or password is incorrect?
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Ryan Hickman
(@ryanhickman) reported
@googlenesthelp GCP's network issue repercussion I'd wager.
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JU51LNS
(@JU51LNS) reported
Thanks @googlenest I’ve just wasted 2 hours problem solving camera connection issues to discover the problem is your end. Not very good when you rely on reliability for such an important device.
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Kevin✋
(@TakodaTiger) reported
@googlenesthelp Im in Belgium! Ive already gave everything a reset and restarted the router etc but still am having the same issue :/
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JJG84
(@JJG36) reported
@googlenesthelp So its not a password issue
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Yamyam
(@YamyamLad) reported
@googlenesthelp my nest hub max camera was offline even though the unit was showing Google photos. After approximately 15 minutes the picture came back. However just after my nest hello went down. It was clear to me the issue was yours. I then left the chat. No email came from the agent.
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JJG84
(@JJG36) reported
@googlenesthelp nest thermostat app has been saying "nest app trouble communicating" for a few days now, help
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Made By Google
(@madebygoogle) reported
@mrleeleencfc @googlenest Hey there, thanks for reaching out. We're sorry for the trouble. We've resolved the issue with Google Nest Camera devices and they should now work as expected. Could you try checking the Nest app and see if everything's good?
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Dean K Gibson ✝ 📷 📶 😷 💉x2
(@AE7Q_) reported
@MonsieurCacahu1 @googlenesthelp Wonder why Google keeps pushing an "upgrade" to the "events only" subscription??? Unless you are monitoring, you don't see outages. Makes me wonder if Google has issues with Internet or server capacity problems. They've been throttling Chromecast Ambient images for about a year.
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J.R. Raith
(@jrronimo) reported
@omarhaimour @googlenesthelp We got a newer one for free from some service and put it in the exact same place and it works flawlessly. It definitely seems like a hardware issue with whatever version we have... So frustrating.
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jlm
(@canadianjl) reported
@googlenesthelp my doorbell goes offline at least 10 times a day meanwhile my internet is working fine... what’s the deal? I bought this for safety purposes and if it keeps going offline when I need it.. what’s the point?
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Monsieur Cacahuète
(@MonsieurCacahu1) reported
@googlenesthelp Manage to reconnect then it went offline again
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Stef Walton
(@Stef_Walton) reported
@googlenesthelp Yes, all back on thanks. Just could have done with a more informative email so I didn't spend my time rebooting devices trying to address a non-existent connectivity issue, maybe something to consider for any future issues?! 👍
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Omar Haimour
(@omarhaimour) reported
@jrronimo @googlenesthelp This is why I only use first gen minis. Have a second gen in a box in the closet. I'll never buy Google hardware again. It's all buggy trash.
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Paul
(@sprks1) reported
@googlenesthelp can you help, i think the indoor power supply for my nest iq outdoor camera has gone faulty, can’t find anywhere to purchase a new one
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Paul
(@sprks1) reported
@googlenesthelp Thanks for the reply, but it appears to be working now, must be something to do with the camera outage I have seen tweeted about, appreciate your quick reply
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jlm
(@canadianjl) reported
@googlenesthelp I am in Canada and I’ve had it set up less than a month and noticed the issue a couple days after installing
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Uncommon Ground ⚠️ This ain't no disco.
(@ground_uncommon) reported
@googlenesthelp Thanks! The issue seems to be resolved.
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J.R. Raith
(@jrronimo) reported
@googlenesthelp I mean, I've already talked in DMs with Google Nest Support, and there's a huge thread about this issue that I linked. How much more digging do you need from me?
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Piermaria
(@kikujiroK) reported
@googlenesthelp It was just a notification with "you garden camera has been offline for 10 minutes". I did plug it/unplug it, didn't work for a while, then it did work, got disconnected again and now seems to be working.
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Someone in Sound
(@andieuridge) reported
@googlenesthelp I managed to reconnect and then it went offline again. 😔
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Lilli Ann
(@LilliAnnDavis) reported
@googlenesthelp I don’t really understand what migrate means but my login in details for nest were set up with a gmail account 📧
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Earl Johnson
(@earljohnson) reported
@wjackter @googlenesthelp Exactly the time mine went offline....
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Metiendo Lainfoduro
(@TemetitoD) reported
@googlenesthelp @jameseblake Can’t even register or install new ringbell cameras . I deactivated and uninstalled thinking it was on my end before reading this. . . Giving me all NC errors even connecting to the thermostat etc. fix fix fix
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AK
(@AKtech2021) reported
@googlenesthelp You didnt resolve the 5ghz bug for chromecast with google tv , the issue was from 6 month
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gh_in_mo
(@ghinmo1) reported
The @googlenest doorbell is the worst tech purchase I ever made. Please don’t buy one. You won’t be safe. It goes down all the time. They take your $ for 24/7 recording but then it’s offline half the time. No refunds. They totally scammed me. It’s awful. Cant wait to replace it
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Oli Roberts
(@5thEstateMedia) reported
@googlenesthelp On Nest Hello I'm now getting this nc009 15.5 error... no firewall, was working fine. Before I decide to remove and re-add the camera I had no live video but did get the notifications. Nowi can't re add to my home...
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J.R. Raith
(@jrronimo) reported
@andybrianx @googlenesthelp It's really frustrating. We got another one for free from some service and put it in the exact same place and it works flawlessly. It definitely seems like a hardware issue.
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gh_in_mo
(@ghinmo1) reported
@BrianfromSTL @googlenest Agreed. I LOVE my @ArloSmartHome setup. Have multiple wifi w 2way audio cams outside. Solar panel powered. Even have a very ancient gen1 of theirs STILL going like a champ. Was wooed by Google in the worst way to buy a Nest doorbell. Please don’t be a fool like me.
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Yamyam
(@YamyamLad) reported
@googlenesthelp even though I was speaking to support and they were convinced the outage was due to the location of my router and to uninstall the home app!!!!!! Grrrrrrrr