Is Google Nest down?
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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Google Nest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Google Nest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Google Nest users through our website.
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Sign in (47%)
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Online Features (16%)
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Website Down (12%)
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App Crashing (10%)
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Device Failure (10%)
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Errors (6%)
Live Outage Map
The most recent Google Nest outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Laurel |
Website Down | |
 Gateshead |
App Crashing | |
| London |
App Crashing | |
| Tonawanda |
Device Failure | |
| Roberts |
Errors | |
| Denver |
Online Features |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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Karen 🍂
(@kjoa514) reported
@googlenesthelp Hello, We are having a problem with our Nest thermostat. It lost Wi-Fi 2 days ago and now does not find any networks. Restarted & reset the unit. Still nothing. Help!!
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DOZE
(@_D0ZE_) reported
@googlenesthelp Yes, I need help! Fix the UI so when my Pixel Phone prompts that the Pixel Buds are detected, I can connect to them right from that prompt. Shouldn't have to click the prompt, then let it open my settings, and then connect there. Thanks!
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Rhodri
(@booboobear_) reported
from
City of London, England
@googlenesthelp Thanks, Amazon are shipping another one and I have to return the broken one in 30 days. Will report back if the new one has a problem
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Rubies are Red...
(@jlrdfw) reported
@googlenesthelp wth google. It’s been an hour with no comment or notification that your outrageously priced products aren’t working. Status page still shows all okay and down detector spiking. Note to self return the new generation google cams
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Ketul C. Popat
(@ketulpopat) reported
@madebygoogle @googlenesthelp is there issue with Nest devices? Everything is offline, the devices are connected to wifi but app shows all offline
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Rob
(@RobStormbreaker) reported
@googlenesthelp why are my Nest security products offline? Are you doing maintenance and just didn’t notify anyone? My doors sensors, thermostat, and alarm system are all offline.
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Rubies are Red...
(@jlrdfw) reported
@ed_cruzat @ArtemR @googlenest It’s the worst
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Abrar Islam
(@floppedyfish) reported
@idkartemis @googlenesthelp Got the same issue on my Nest thermostat. Tried reseting the app connection but TD009 error pops up.
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Jason Hansen
(@jashansen) reported
@idkartemis @googlenesthelp I’m starting to have this exact issue. The app on my iPhone was stating the heat was on, but it wasn’t. I thought my furnace was broke. The physical thermostat showed it was not heating.
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Aaron Holder
(@AaronBHolder1) reported
@googlenesthelp Less help, more software update. My house thermostats, learning gen 3, routinely go to 60 d f after an hour or so set to 70. I don't have, any smart features enabled any more, they still do it. This is all they learned. My lower limit is 65 f
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DH
(@dh775246) reported
@googlenesthelp I have nest e thermostats in multiple homes and several of them are showing offline. I’ve remotely tested the internet and it works fine. Is there an outage of some kind.
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Alex Seage
(@Alex_Seage) reported
@googlenesthelp all my Nest cameras cant connect to the live feed. Ran speed test on Nest Wifi and all works well. Located in FL. Is there a current outage?
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RaveRantReviews
(@RaveRantReviews) reported
@googlenesthelp @Skwerl23 Wtf did you guys do to the nest?! I have Internet connection and rebooted my modem and Wi-Fi several times today and cleaned out the spark carbon off the heater! This is a nest issue do you want my family to freeze?! Fix it #Nest #NestOffline #GoogleNest
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Li Ma
(@lima8338) reported
Hi @googlenesthelp is Nest Server down? My nest thermostats are connected to wifi, but they are offline in Home app.
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Arti Eero
(@idkartemis) reported
@jashansen @googlenesthelp Yeah! It seems like it’s definitely just a server/app issue. My thermostat is working I just can’t control it remotely even though it’s on Wi-Fi
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Tchelsy
(@Tchelphiz) reported
@googlenesthelp my app says my thermostat and nest conmect are offline for 35 mins now 🙄🙄😒😒
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Guatemala
(@Guatemala_LA) reported
@googlenesthelp my says offline but my actual nest is online
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Arti Eero
(@idkartemis) reported
@therealmania @googlenesthelp Yeah! My thermostat itself is connected to Wi-Fi and is working in general, just the server seems to think it’s offline so I can’t control it with the home app or google assistant 🤷🏽
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TAB
(@TAB8FH) reported
@googlenest my nest thermostat app says offline on my phone, but the unit itself is still online how do I remedy this?
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Sam Riojas
(@RioWare) reported
@Skwerl23 @googlenesthelp I’m having the exact same issue.
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Jason Hansen
(@jashansen) reported
@googlenesthelp Not a problem and appreciate the response.
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Joshua Cannon
(@dieselshroom) reported
@googlenesthelp @Skwerl23 My guard and Yale lock are offline for probably about an hour so far.
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Drew Bl666d
(@drewbl666d) reported
Is #GoogleNest down? . . #GoogleNestDown #NestDown
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بورن
(@JasonBournId) reported
@googlenest server is down!
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Jason Hansen
(@jashansen) reported
@idkartemis @googlenesthelp How about now? My app seems to be displaying correctly now unless it’s an intermittent issue.
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Jeff
(@mcclurejeff14) reported
@googlenesthelp 2 thermostat down. Connected to Internet but not showing online on app
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Joel G
(@dohmez) reported
@googlenesthelp @madebygoogle Nest Guard went offline earlier today, followed by Thermostat a few minutes ago. I've tried rebooting Nest devices including Nest WiFi. Nest Cams are still online, as are Protects. Nest status dashboard shoes no issue but there's clearly something up
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Sam Riojas
(@RioWare) reported
@googlenesthelp Looks like the issue has magically solved. Hope someone figured out the issue and just fixed it. Was down for about an hour.
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Sam Riojas
(@RioWare) reported
@googlenesthelp Hey team, my Newer indoor nestcam is reporting offline suddenly. It’s connected on my wireless network, even after a power cycle. Do you have an outage issue?
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Mani Amini
(@therealmania) reported
@googlenesthelp my thermostat in the app is showing as offline. It is not offline. I have confirmed at the thermostat. Help!?