Is Google Nest down?
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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Google Nest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Google Nest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Google Nest users through our website.
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Sign in (50%)
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Online Features (18%)
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App Crashing (9%)
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Website Down (9%)
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Device Failure (9%)
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Errors (5%)
Live Outage Map
The most recent Google Nest outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Kirkland |
Errors | |
| Peoria |
Online Features | |
| Anchorage |
Sign in | |
| Seattle |
Sign in | |
| Havertown |
Online Features | |
 Bhubaneshwar |
Online Features |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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Jason Pacey
(@jpaceyphoto) reported
@googlenesthelp But within an hour or two it’s shut down again. This means I’m having to manually control heating and hot water, which is frustrating to say the least.
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2020eyes
(@Upton1000) reported
@NBCTheVoice @googlenest Tonight‘s episode so far has been the least appealing of the entire season. Off key singing, poor voice quality, dull music selections. I miss Ryan.
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Andromedia
(@SparkGoddess) reported
@googlenest my devices aren't responding when asking to play songs. Two year old loves kid songs at night and streaming white noise in other rooms not working. Reboots didn't help
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아저씨🇺🇸👌👀🤭
(@H4cqx3gkkDeFgO7) reported
@googlenest my thermostat won't heat, it just says "in 25 minutes" and never gets warm. WTF!!!!!!!!!!
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torri’s gf
(@hdebeliso) reported
@googlenest why ******** do i gotta charge my thermostat???? it’s WINTER I DONT HAVE TIME TO WAIT IN THE COLD.
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Baconisgood4u
(@JMu3ll3r) reported
@googlenest Thanks again for your help....that was the problem I got it fixed thanks again
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Dennis Parker
(@Xentagz) reported
@googlenest Done. Same problem.
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Liz🦋
(@lizreyesolivo) reported
from
Bakersfield, California
@googlenest OKAY GOOGLE PLAY BAD BUNNY
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Simon Rogers 🌱
(@midniteuk) reported
Hey @googlenest - when I ask google home to turn the (@tweethue) lights on, it does but then it says "Sorry, it looks like philips hue is not available right now". Guessing it's an api issue but thought I'd let you know none the less.
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RachMc
(@rachmcall) reported
@googlenest password reset email does not arrive and is not in Junk / Spam please help
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dysfunction
(@dysfun_ky) reported
@googlenesthelp @emmymegannety Hi, I am having the exact same issue. 2 brand new Nest Minis, seem to be working fine but I can’t add them to a speaker group because it says they aren’t connected to the WiFi
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Cooper Pierce
(@CooperPierce16) reported
@googlenest I’m setting up my new google nest WiFi and I’ve got to the screen where the nest is trying to connect to my device, but the problem is that I’m connect to the nest but it doesn’t register that! It’s giving me a lot of trouble and your help center isn’t working at all.
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C P
(@CP25813683) reported
@googlenest if you are looking for mesh network setup, I would have second thoughts regarding this expensive setup. Reliability and stability are an issue, along with support. More to come based on my actual experience using Nest WiFi...
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Damien Wong
(@damien_wong) reported
@googlenesthelp hi there. I’m having an issue with my Nest Router and need help. My Apple laptop connects to my network, but iPhone, Apple TV and iPad do not. I’ve gone through all the network diagnostics already, but can’t seem to find a solution. Help, please.
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dwaynethecrocjohnson
(@dwaynethecrocj2) reported
@RealRex05 @googlenest A good way to help is just to throw it away and buy an Alexa. What? No im not sponsored by Amazon!
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Jeff Burnett
(@realJBBurnett) reported
@googlenest Looks like a reboot did the trick. Audio is playing through Bluetooth headphones. Thanks for the help in trouble shooting the issue.
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Real Tyrannosaurus Rex
(@RealRex05) reported
@googlenest @dwaynethecrocj2 Google nest I have an issue with my smart home device
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Real Tyrannosaurus Rex
(@RealRex05) reported
@googlenest @dwaynethecrocj2 @googlenest But I think I actually do need help
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Frank
(@yuggniiks) reported
@googlenest Same results. Chromecast with Google tv is buggy with, Google products¯\_(ツ)_/¯.
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One Badd Muva Trucka🤱🏽🚛💨
(@TruckaMuva) reported
Where was @googlenest when my mom used to call me from outside to help her find the remote?! 🤨
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mzyvn6
(@Mark3yWard) reported
@googlenesthelp @Gadgetboy1980 Is Nest down again ?
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Nujad Bolivar
(@IronicHandle) reported
@googlenest help my home in the Google Home app was randomly deleted 🚨
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Mahesh Srinivasan
(@mashsrini) reported
@googlenest Both my Nest Thermostats that control 2 different furnaces are not turning on the heater. I did a restart but has not fixed the issue. Urgent. Need immediate support.
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Coni
(@conicam) reported
@lukeeyler24 @NBCTheVoice @googlenest Maybe that’s the problem. Everyone sounds ‘off’ to me. Hasn’t been good at all so far.
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Jason Pacey
(@jpaceyphoto) reported
@googlenesthelp I haven’t exactly timed it but I did charge it overnight on Sunday and then within a few hours it had lost its charge and shut down. When I’ve charged it during the day, after a couple of hours it displayed the message telling me to put it back on the stand. Hope that helps
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Jason Pacey
(@jpaceyphoto) reported
@googlenesthelp my thermostat has lost connection to my Wi-Fi and I’ve tried all the reset procedures on your help page but no joy. Not showing w5 error. Was working perfectly until yesterday. Help please
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Henry Lim 🧳🏖☀️
(@henrylim96) reported
@googlenest Done. The issue persists
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Hope Vidal
(@HopeOprahVidal) reported
@googlenesthelp @googlenest hi google, I have sent several direct message for help and still no one is getting back to me. I have been trying to resolve the issues since September. Could someone get back to me please
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Jason Pacey
(@jpaceyphoto) reported
@googlenesthelp The other thing to note is that the thermostat won’t hold its charge. When it’s on its base it quickly loses charge and shuts down. I’ve tried recharging it using the USB port in the back of the thermostat and then putting it back on the base when it tells me to......
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Abhishek Nag
(@abhisheknag) reported
.@googlenesthelp the display on my 4 month old Nest Hub has stopped working. There doesn’t seem to be a way to request a repair or replacement on the device, on your site, or on the Google Home app. Please help!