Is Google Nest down?
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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Google Nest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Google Nest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Google Nest users through our website.
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Sign in (48%)
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Online Features (18%)
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Website Down (10%)
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Device Failure (10%)
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App Crashing (8%)
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Errors (6%)
Live Outage Map
The most recent Google Nest outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Tonawanda |
Device Failure | |
| Roberts |
Errors | |
| Denver |
Online Features | |
 Stratford |
Website Down | |
| Inkster |
Sign in | |
| Edmonton |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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Eric Goebelbecker he/him
(@egoebelbecker) reported
@googlenesthelp I just reinstalled the app. Might as well, since I have to login at least once a week anyway. I wasn't aware I could use the Google Home app for Nest gear? Should I know that? Will I eventually have to?
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Michelle Passi
(@MPassi23) reported
@MiKeMcDnet @googlenesthelp Same here! I appreciate their troubleshooting but seems to be a much larger issue!
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Wes Mullins
(@WesMullins) reported
@googlenesthelp @davehariri I'm having the same issue @davehariri
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Wes Mullins
(@WesMullins) reported
@googlenesthelp Nest app. Seems to be caught up now, maybe a slow queue on push?
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Michael Grabois
(@mgrabois) reported
@googlenesthelp It happened overnight, about 4am CDT (according to how long it's been offline), but it has happened occasionally before. So far: dropped/reconnected the hardware to the network, force-quit the app, went into/out of airplane mode on my iPhone, & logged out/in to the app.
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The Kuni
(@The_Kuni) reported
My @ring Pro is about 5 mins behind with a press, no timeline, need to replace it each year due to poor heat design of front button which cracks and breaks. Time to go @googlenest and add to my outdoor IQ 🤔
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Jill Oliver-Fox 🦊
(@beautyvixenca) reported
@googlenesthelp Ok. Done. Doubt it will do a thing since this sounds like it is a wide spread problem that been going on for months and months. I'm actually mad at how you all destroyed a device i liked using by this and by the constant ads on music
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Aniket Gangakhedkar
(@aniket2909) reported
@googlenesthelp I'm currently in Hyderabad, India and bought the device in USA 2 years ago. I tried unplugging the device for 5 mins and restarted but unfortunately the same issue. Please help further.
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Martin Law
(@Martin_Law) reported
@ChrisJefNorman @googlenesthelp Funnily enough i have had the same issue all day today.. System has been running for 3 years without a hiccup.. Holding heatlink works, but then i get H71 error soon after.
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Jill Oliver-Fox 🦊
(@beautyvixenca) reported
@googlenesthelp for months now the next step and next ingredient commands don't work for my home. It just tells me about stores near by valled next step. When are ypu foxing this ling standing glitch?
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Michael Grabois
(@mgrabois) reported
@googlenesthelp My Nest app keeps showing that my Nest thermostat is offline, but hardware itself says it's good. All of my other network stuff sees it except for the app. Any suggestions? I think I have a 2nd gen, the Model says "Display-3.4" in the app and it's running 6.2-22.
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Ege
(@koronerarter) reported
@googlenesthelp i am going crazy with my nest thermostat. I have a heat pump set up and currently at heat, and even if i stop heat, unless i change the temp to something very low it never stops. Another issue is it sets the temp to 90 out of the blue and we experience hell heat.
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Samuel Lester Atsu
(@LesterAtsu) reported
Need help to fix my issue @googlenesthelp
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Jill Oliver-Fox 🦊
(@beautyvixenca) reported
@googlenesthelp You've made listing to music pointless and terrible with ads.
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Michelle Passi
(@MPassi23) reported
@googlenesthelp Hi yes it is on. I tried switching to another wifi and tested it out and still same issue of a delay. I tried also on our guest network and still a problem. Seeing others having the issue too perhaps it’s an odd glitch.
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Michelle Passi
(@MPassi23) reported
@googlenesthelp hi I’m having a major delay in notifications. Had a visitor at 7:59 and did not get the iPhone alert until 8:09. It’s been happening all day. Wifi is fine, everything looks to be updated. Any suggestions? Never had this issue until today…
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JapeDizzle
(@japersdizzle) reported
@MyTradingHandle @egoebelbecker @googlenest Thing is it's 23:29 here in the UK. Nobody is trick or treating here after 9pm. This shouldn't be happening here. Are they really going to say America's Halloween trick or treating is bringing the entire network to a crawl? Is Amazon/ring having this problem?
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Tryin' to put me kids through collage
(@MyTradingHandle) reported
@japersdizzle @egoebelbecker @googlenest My Ring sensors were also delays but only by like 5 seconds. It would depend on if their distributed services are regionalised. It’s not uncommon for services in parts of the US and Europe to go down at the same time if they share cloud space.
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Michelle Passi
(@MPassi23) reported
@BrianSullivan @googlenesthelp Having the same issue here. Doorbell rings and then I’ll get the alert ten minutes later on my phone then the same alert again three minutes after. Never had an issue until today.
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Stephanie Bell
(@stephneallison) reported
@googlenesthelp wired. the only thing the app says is that the camera is offline and to make sure it is connected to wifi.
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Scott Bitters
(@ScrubTech_Scott) reported
@googlenesthelp I’m using the nest app and it’s been happening all day. I haven’t done any trouble shooting yet.
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Wes Mullins
(@WesMullins) reported
@googlenesthelp Just push - it seems to be around 3-4 minutes delayed. Doorbell is immediate, but the person/motion is slow.
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Brandon Sullivan
(@phxtri) reported
WTF @ring, two-stop authentication is actually three steps, in that you have to call customer support, but the support number on your site is no longer working. Guess it's time to switch to @googlenesthelp.
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𝕄𝕚𝕂𝕖 𝕄𝕔𝔻𝕠𝕟𝕠𝕦𝕘𝕙 🍥
(@MiKeMcDnet) reported
from
Pine Island Ridge, Florida
@MPassi23 @googlenesthelp I'm #RT'ing a whole lot of other users who are having our same issue... They seem to treat it as an individual / personal issue. Yeah, NO.
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Ege
(@koronerarter) reported
@googlenesthelp i am going crazy over with my nest thermostat. I have a heat pump set up and currently at heat, and even if i stop heat, unless i change the temp to something very low it never stops. Another issue is it sets the temp to 90 out of the blue and we experience hell.
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Tom Maloney
(@MaloneyTsmb) reported
@googlenesthelp please help. Was using the app watching a video and all of a sudden got kicked out. Account credentials do not work. Have tried 3x to get a password reset email and nothing comes. App is updated.
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JapeDizzle
(@japersdizzle) reported
For the avoidance of doubt, this isn't reliant on my broadband speed, I have gigabit internet and I'm also seeing 15-20 minute latency on notifications of events happening at my other property where I have a nest ecosystem. Fix. Yo. ****. @madebygoogle @googlenesthelp
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Oliver Wong
(@owiber) reported
from
Seattle, Washington
@googlenesthelp Thanks for the attention but I’m pretty sure it’s not just me and I’m not going to waste my time with personal device debugging. I’m just going to wait it out what I presume is a technical/scaling issue on your end.
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Covid-K1 Visa
(@wangchung2nite_) reported
@googlenesthelp hi there. Having an issue with my thermostat not finding any Wi-Fi networks. I’ve tried restarting my router/restarting the thermostat network connection and still no luck
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Stephanie Bell
(@stephneallison) reported
@googlenesthelp our doorbell cam went down at 10 AM yesterday and is still down. our alarm and sensors are all still connected to wifi. tried to reconnect the camera last night as despite standing next to the doorbell with my phone connected to wifi, your stupid app couldn’t locate the doorbell