Google Nest status: device issues and outage reports
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Full Outage Map
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Problems in the last 24 hours
The graph below depicts the number of Google Nest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Google Nest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Google Nest users through our website.
- Sign in (55%)
- App Crashing (15%)
- Device Failure (10%)
- Website Down (9%)
- Online Features (8%)
- Errors (3%)
Live Outage Map
The most recent Google Nest outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Oak Lawn
|
App Crashing | 4 days ago |
|
Morton Grove
|
Device Failure | 17 days ago |
|
Boston
|
Device Failure | 22 days ago |
|
Federal Way
|
Device Failure | 28 days ago |
|
Riverside
|
Sign in | 1 month ago |
 Barnet
|
Device Failure | 1 month ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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Lisa Jensen (@oneofmany654) reported@p_e_a_c_e5566 @MAGABarbie317 @googlenest Sure that's why the CW didn't try and get any as they did in the Guthrie case... John was killed inside the house and then they threw him outside like trash.
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JOHNNYJET🇺🇸 (@JOHNNYJET3) reported@brian1222333 @Google @googlenest I second this. It's like they have the interns coding. Very annoyed at how crap and slow the move from nest has been.
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K. A. (@kamyar1389) reported@googlenesthelp @SmithCLC have issue with my thermostat, not connecting to wifi, I've reboot the modem, reset the wifi on my nest device, still can not find the wifi to connect. Any idea how ro fix the issue?
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Luise #muddyankles 🏴🏳️⚧️🏳️🌈🇺🇦 (@luise_g) reported@googlenest stop sending me reminders to replace my nest smoke/ CO sensor, when there is no google nest replacement device in the UK… wholly pointless and VERY annoying, exceptionally poor customer service … I’m sure Google has loads of useless excuses though …
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Angel (@AngelOf1764) reported@Gardyloo_Alert Every man should have a camera facing their door and living area, not wifi but micro sd or usb thumb drive to protect themselves from bad people like this woman. **** like @googlenest from @Google goes to from cloud and they use it for their ai and spying on you, the evil cloud
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Louis Glaser (@looplunchrun) reported@googlenesthelp service seems to be down despite your status detector saying all clear. Cannot log into account on app or web. Have tried different devices to no avail. Please help.
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KariArayot כארי (@KariArayot) reportedSince @Google tookover @googlenest the service is garbage.
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Jose (@joseyawar87) reported@googlenesthelp My Google Nest 3rd generation won’t connect to my Wi-Fi or sync to my phone. I reset the settings, restarted it, and even changed my router password, but I’m still having the same issue. It powers on but does not connect to the internet.
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✂️🧵🪡😵💫 (@tensmoonwalk) reportedNo home owners are going to see this but I am still going to scream into the void: do not replace your working but ugly 1980s or 90s thermostats for a @googlenest thermostat. They are garbage.
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Traci L.🌎🇺🇸✌🏽💕 (@Sweetietweetttt) reported@status_is_down Down in FL, one day after taking a $100 resubscription fee from my bank account, with no notice yesterday. Horrible service @googlenesthelp
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the cro. (@verygonenotsoon) reported@googlenesthelp @googlenest #google #nest fix the app. It’s not working. Unreliable.
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(Cobra) Kai⚡️ (@YOUNGLOVE619) reported@googlenesthelp doorbell is showing offline, but all other cameras are working. @googlenest
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M A X 1 3 8 2 .com (@MaxModz1382) reported@zerohedge @googlenest @Google Probably blocked it because the amount of sign in attempts 🙄 Don't blame them
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Sarah Hamilton (@SarahHamil78598) reported@looplunchrun @googlenesthelp I encountered this issue; TysonNerd1 on X fixed it.
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PigwitFade (@sixseven7156) reported@zerohedge @googlenest @Google I think you got alot of people trying to sign in. Maybe they do that to any account seemingly getting attacked. Hopefully you get in!!
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brn (@Von_der_Land) reported**** you @googlenest Your hardware continues to be a piece of something less than **** that it makes **** valuable.
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Dustin 👌🏻 (@0xDustinP) reported@zerohedge @googlenest @Google Well this sure looks bad.
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TheCesarcade (@TheCesarcade) reportedGoogle’s Nest cameras has to be one of the worst security systems I’ve ever wasted money on. If you’re looking for decent cameras that’ll actually keep a record of footage for you without having to pay a subscription fee then search elsewhere. @googlenest
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Financials 4 me (@Financials4me) reported@madebygoogle #GoogleNest down all morning. What is the official reason and estimated resolution?
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JMB 📚🖍🍓 (@Jelly4lover) reported@googlenest Can you please help as the previous tenant has the pin for the thermostat to my heating I don’t so I cannot control the temperature or time of heating ? I have children in the house
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brn (@Von_der_Land) reportedGoing forward I will be using my account to cuss on @googlenest everytime it randomly goes offline. Here we go… **** YOU @googlenest
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Valentino Gonzales (@nodoubt212005) reportedI’m having trouble with the video or securing my @googlenesthelp camera. I’ve watched all the videos, but none of them mention a secure loop that’s connected to the camera.
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Joy (@____heyjoy____) reportedEvery since I paired my Google home device with Gemini, my system has been lagging, slow and giving frustrating responses. What’s up with this?! I’m getting pissed #googlehome #googlenest #Gemini
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Ryan 💻🎧 (@therealryanhale) reported@googlenest are you deadass putting my thermometers on eco mode in 100 degree weather? My house just shot up to 80 degrees inside without notifying me or anything. This is legit one of the worst home products I have ever purchased. This hasn't helped us at all
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brn (@Von_der_Land) reported**** you @googlenest your hardware is nothing but less than a piece of ****.
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Kerry C (@countryrunnerk) reported@Buff_Monkey @googlenest @iHeartRadio I’m having the same issue.
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Connor Skorupski (@ConnorSkorupski) reported@googlenesthelp My account has been hacked I need to get into my account please help
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Jimmy (@jimmy071125) reported@googlenest After your Gemini update to Google home everything is slow and broken. I ask for the weather and it gives me the weather for New York City. I don’t live in New York City. Asking to play Spotify seems impossible for Gemini. This update is terrible.
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Unbiblical Cord (@UnbiblicalCord) reportedI moved into a house with #Nest. Won't use Google products again. The @googlenest app constantly signs me out despite it being a Google sign-in. It's repetitively asking me to subscribe to Google Home Premium. If tech automates, why would I pay for it to do **** automatically?
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Lufifi (@lufitoom) reported@googlenesthelp You might want to update your service status. Thousands are reporting not being able to connect via app or login. Reddit and Downdetector going crazy.