1. Home
  2. Companies
  3. Google Nest
Google Nest

Google Nest status: device issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

Problems in the last 24 hours

The graph below depicts the number of Google Nest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Google Nest. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Google Nest users through our website.

  • 56% Sign in (56%)
  • 15% App Crashing (15%)
  • 10% Device Failure (10%)
  • 9% Website Down (9%)
  • 8% Online Features (8%)
  • 3% Errors (3%)

Live Outage Map

The most recent Google Nest outage reports came from the following cities:

CityProblem TypeReport Time
Morton Grove Device Failure 3 days ago
Boston Device Failure 7 days ago
Federal Way Device Failure 14 days ago
Riverside Sign in 16 days ago
Barnet Device Failure 16 days ago
Geneva Sign in 17 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • mikeroche
    Packetologist (@mikeroche) reported

    @googlenesthelp The First Alert SC5 alarms are an utter piece of **** compared to the original Google Nest Smoke/CO2 alarms.

  • ShawnSm76068634
    Shawn Smith (@ShawnSm76068634) reported

    @madebygoogle @Google @GoogleNest 5-yr customer. Replaced dead Gen 3 doorbell Dec 5 with new Nest Doorbell. Dec 20: charged $180 annual; still linked to the broken one (not installed). New doorbell = unable to link. Been overpaying for worse service. Spt no help No refund.

  • looplunchrun
    Louis Glaser (@looplunchrun) reported

    @googlenesthelp service seems to be down despite your status detector saying all clear. Cannot log into account on app or web. Have tried different devices to no avail. Please help.

  • scgerber
    Staccato (@scgerber) reported

    Do NOT buy Nest thermostats—they're unreliable, support is absolutely terrible. Avoid Google products. @googlenest @googlenesthelp @madebygoogle

  • countryrunnerk
    Kerry C (@countryrunnerk) reported

    @Buff_Monkey @googlenest @iHeartRadio I’m having the same issue.

  • TheKramalan
    John (@TheKramalan) reported

    @sundarpichai @Google @googlenest Please read ALL the apple App Store most recent reviews over the last year regarding the garbage dumpster fire the app is with Google nest cameras. Crashes. Lagging. Spinning wheels. Freezes. I have 9 cameras all unusable. Not just me. 1 stars!

  • TheKramalan
    John (@TheKramalan) reported

    @sundarpichai @Google @googlenest Please read ALL the apple App Store most recent reviews over the last year regarding the garbage dumpster fire the app is with Google nest cameras. Crashes. Lagging. Spinning wheels. Freezes. I have 9 cameras all unusable. Not just me. 1 stars!

  • KariArayot
    KariArayot כארי (@KariArayot) reported

    Since @Google tookover @googlenest the service is garbage.

  • codeslubber
    Rob Williams (@codeslubber) reported

    @CoffindafferFBI Note on systems thinking and why compute systems are still such garbage: minute those cameras are disabled in a systematic way, 911 needs to be called by the system, for sure she had @googlenest subscription service. Product once again has been demonstrated to be utterly USELESS.

  • Von_der_Land
    brn (@Von_der_Land) reported

    **** you @googlenest Your hardware continues to be a piece of something less than **** that it makes actual **** more valuable.

  • cotywithaT_
    Coty (@cotywithaT_) reported

    @Farr351226 @googlenest @madebygoogle Yes it seems everyone that switched has same issue but Google makes it seem it’s not common and an issue on my end. Very frustrating

  • KimberA777
    Kimber (@KimberA777) reported

    @chiIIum @Google @googlenest MY OPINION-Actually, there is a lot more footage that won't be released due to: (1) it will not help in identifying any of the suspects (2) it's being blacked out because it shows Nancy being walked out the front door (3) it could be detrimental to the case.

  • BirdChayser
    I didnt vote for him (@BirdChayser) reported

    @yashar Isn’t this the EXACT thing that AI should be used for? It shouldn’t require a ******* subscription. It SHOULD be monitoring for this kind of **** and alerting authorities. It would be great at it. @googlenest This should be your shining moment but instead you’re too greedy.

  • PMad99
    Mike (@PMad99) reported

    @googlenest hey can we please fix Familiar Face Detection? Its been the worst in its class by FAR for too many years! I have to correct it every single day. Its AWFUL!

  • MaNaN94127
    Manan Patel (@MaNaN94127) reported

    @googlenesthelp i have google nest 3rd gen. When i bought it was connecting to wifi easily. However, all of sudden it stopped connecting. I jave tried all possible troubleshooting for the nest to connect to wifi, still cannot connect. Please help

  • TheKramalan
    John (@TheKramalan) reported

    @sundarpichai @Google @googlenest Please read ALL the apple App Store most recent reviews over the last year regarding the garbage dumpster fire the app is with Google nest cameras. Crashes. Lagging. Spinning wheels. Freezes. I have 9 cameras all unusable. Not just me. 1 stars!

  • PhilHumphris
    Phil Humphris (@PhilHumphris) reported

    @googlenesthelp So Google any news on the @BBCSounds problem or are you just not interested!

  • rentmygeek
    Jerry Harvard (@rentmygeek) reported

    @googlenesthelp @YORKIE007 Wrong status page.. still down.

  • lufitoom
    Lufifi (@lufitoom) reported

    @googlenesthelp You might want to update your service status. Thousands are reporting not being able to connect via app or login. Reddit and Downdetector going crazy.

  • TheKramalan
    John (@TheKramalan) reported

    @sundarpichai @Google @googlenest Please read ALL the apple App Store most recent reviews over the last year regarding the garbage dumpster fire the app is with Google nest cameras. Crashes. Lagging. Spinning wheels. Freezes. I have 9 cameras all unusable. Not just me. 1 stars!

  • TheKramalan
    John (@TheKramalan) reported

    @sundarpichai @Google @googlenest Please read ALL the apple App Store most recent reviews over the last year regarding the garbage dumpster fire the app is with Google nest cameras. Crashes. Lagging. Spinning wheels. Freezes. I have 9 cameras all unusable. Not just me. 1 stars!

  • eyes_west
    An Observer (@eyes_west) reported

    @googlenest fix your app

  • EP1tch91469
    DobieGillis (@EP1tch91469) reported

    @p_e_a_c_e5566 @MAGABarbie317 @googlenest So what you're saying is that it shows Karen hitting Officer Okeefe yet the MSP/NDAO didn't request it? Wouldn't that prove their entire case? Explain it like we're all 5 year olds as to why they wouldn't want the smoking gun or better yet the broken taillight?

  • RSDCDN
    The Handlebar Gamer (@RSDCDN) reported

    Ok.... I am after homekit enabled smoke/carbon detectors. @googlenest protects are all at the end of their lives. They don't make them anymore. So, Trying to find what works/is available in canada (NA). There are "smart" ones from Kidde and a homebridge plugin. Any help?!

  • startrekphoenix
    Star Trek: Phoenix (@startrekphoenix) reported

    @googlenest My app is down and has been since last night.

  • wendy_bunt
    Wendy Bunt (@wendy_bunt) reported

    @BanHammerJags @MAGABarbie317 @googlenest In your last post....this quote from you "he was framing John's death as an accident"....please explain! If you are already signed into the Ring app, you do not need to sign in again to use it, as it is designed to keep you logged in for, at minimum, 30 days of consistent use!

  • Sweetietweetttt
    Traci L.🌎🇺🇸✌🏽💕 (@Sweetietweetttt) reported

    @status_is_down Down in FL, one day after taking a $100 resubscription fee from my bank account, with no notice yesterday. Horrible service @googlenesthelp

  • globalfcts
    Global Fcts (@globalfcts) reported

    @googlenesthelp NEST is down. Again. Any update please?

  • PhilHumphris
    Phil Humphris (@PhilHumphris) reported

    @googlenesthelp So you don't want to help me then!

  • Von_der_Land
    brn (@Von_der_Land) reported

    Going forward I will be using my account to cuss on @googlenest everytime it randomly goes offline. Here we go… **** YOU @googlenest