Is Google Nest down?
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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Google Nest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Google Nest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Google Nest users through our website.
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Sign in (40%)
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Website Down (23%)
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Online Features (15%)
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App Crashing (8%)
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Errors (8%)
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Device Failure (8%)
Live Outage Map
The most recent Google Nest outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Rödermark |
Errors | |
 Katy |
Device Failure | |
| Ashburn |
Sign in | |
 Lisbon |
Device Failure | |
| Jacksonville |
Sign in | |
| San Antonio |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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Nicolas Avena
(@nicoavena) reported
Hey @googlenest is the #NestAudio humidity proof? I’m looking for a speaker for my bathroom #help
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Jorrit van An
(@JorritvAn44) reported
@luminaire23 @googlenest Hi Sean, is the issue already solved? I have the same phone and experiencing the same.... Very annoying...
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Bean Boy
(@jesserhunter) reported
@googlenest No changes made. I’ve removed connect + Yale lock from nest app, hard reset, and reattempted to add to the app to get the error T009 15.5
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Emil Karlsson #MakeSolo2Happen
(@warmlander) reported
@googlenest Yes, I’ve used the app for about a year without any problem
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Fortune Telling Fish
(@RedMiracleFish) reported
@sleighttrickery @googlenest Smart life had a server error yesterday, if that helps
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Matthew Sanders
(@Matthew58163403) reported
@googlenest because I used to really trust you guys but what happened when you became alphabet? **** the shareholders bro. Consumation over all. No excuses just perform the operations. Or ill need to use dogpile or duckgo... Or better yet @bravebrowser01
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Skiingnurse
(@skiingnurse) reported
@googlenesthelp why does your new thermostat hold a charge for 39 seconds and the last one I had for 4 yrs never had an issue. It’s winter. In WI. This isn’t going to work for me bruh. Your customer support is an oxymoron. Help before I start burning pallets in my living room.
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derekmski
(@derekmski) reported
@googlenest Seems like a Google Assistant problem to me because it's doing it with assistant on my phone as well
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Moe Hachem
(@mohachem) reported
The @Google and @googlenest integration has got to be the worst thing ever. Google took a company that had the best and simplest interface and completely crushed that. #Google #Nest
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Maciej°W
(@mwal86) reported
@googlenesthelp don't want to be funny but the quality of the Nest Hello (UK) Video its really bad especially at night its nothing like it was before!
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thomas
(@thomas_santana7) reported
@googlenest @warmlander hey, i'm having the same problems, there is a white and empty page when i try to match my Philips Hue to my Google Home App. Hue app works normally and its my first (and bad, so) utilisation of G Home Thanks !
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Sandra
(@Sandra2016K) reported
@googlenest I think the problem is @tweethue since other partnerapps (Neato, Bosch & Honeywell) do connect in the Google Home app. I'm trying to connect a already installed device in the Google Home app and it keeps on giving this not working webpage. So its impossible to connect to Hue.
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Evan Lund
(@el141345) reported
@googlenest is the website having issues? I get to the sign in page but after I sign in it starts looping. What's going on?
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Patrick Grämer
(@pgraemer) reported
@googlenest @shidls @tweethue unfortunately i have the same issue.
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Stephanie Thompson
(@StephieT73) reported
@googlenesthelp so my Nest e Thermostat will not detect WiFi. I have unplugged & reset router, restarted the thermostat, checked the Neat weave, yada-yada-yada and still doesn’t recognize any of the 5 or so networks available in area. What is the trick I am missing? HELP!
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ted lachmansingh
(@tedlachmansingh) reported
from
Toronto, Ontario
@googlenesthelp is there a problem with Nest? One camera is offline while my doorbell and thermostat is working.
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derekmski
(@derekmski) reported
@googlenest Asus AX6000 dual band router some devices connected to 2.4 some connected to five never been an issue before nothing has changed with the network or the router.
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Paul Bunyard
(@wildaboutimages) reported
If you are thinking of purchasing @googlenest cameras, DON'T they have the WORST customer support I've ever had, 2 months now since they forced me onto a new Nest Aware plus subscription service and since then the cameras have been missing events ! Absolute joke @googlenesthelp
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adjacent
(@styleadjacent) reported
@googlenesthelp my home away assist isn’t working correctly. Can you help?
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Deep GambhiR
(@deepgambhir) reported
@googlenest Hey, thanks but it seems to be some issue with this particular app. Rest all is casting fine on the device. Thanks for the intervention but. @SonyLIV wake up 🙄
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Sean Moore
(@luminaire23) reported
@googlenest Hi Google. I appreciate you checking back in. The last two days were a doozy. I seem to have fixed the issue for now. Someone on reddit with the same devices recommended turning off location accuracy and it seems to have corrected the issue for now.
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Chintu_chweets
(@tharun_chintuu) reported
@googlenesthelp couldn't connect to wifi..rebooted 10 times...rebooted home network couple of times...reset-ed couple of times...please help heree
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Chris Woods
(@christopherw) reported
@googlenest Done all of this, multiple times. The problem is with Google defaulting to TuneIn for station selection, with no apparent way to change aggregator service for streaming radio. Without casting to the Nest, how else can I add a station stream so I can request it via voice command?
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Evan Lund
(@el141345) reported
@googlenest the issue started yesterday. Figured it would go away. I have tried multiple browsers on multiple different computers. The app works from my phone.
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Anthony R De Silva
(@AnthonyRDeSilva) reported
@googlenesthelp @lucy18834133 My Hello has been offline time around 10am, I've rebooted my router and have no idea why. Power is there as it dings when you press it, but it's not connecting to my WiFi
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Martin Suchan
(@martinsuchan) reported
@googlenest @warmlander I'm having the same problem. Hue app works workout problems, but cannot login in the Google Home app to meethue website.
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A C G
(@AnOaklandSoul) reported
@sleighttrickery @RedMiracleFish @googlenest Nope! My issue was solely with color lights (tv strip lights, HueLiv floor lamp). They worked fine in the SL app, but in GH, they showed as unresponsive. However, non color devices worked fine in my GH app (xbox, sockets,etc.). All fine now!
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Devin.
(@dvnmstrs) reported
@googlenest Currently flashing red; however, sometime when experiencing the problem, it'll be white. No changes to the network settings and I just confirmed with my provider that they aren't experiencing any outages.
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sal
(@SalihAli) reported
@googlenest When @googlenest say to DM them for help, and their customer service was worse than their call centre! Broken product broken customer service!
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Chris Woods
(@christopherw) reported
Hi @googlenest, whenever I request @radioparadise on my Nest Mini speakers, it tries to play via @tunein - but I only get a looping message saying the station isn't available in my country. This is despite RadioParadise offering free worldwide audio streams. How do I fix this?