Google Nest status: device issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

Problems in the last 24 hours

The graph below depicts the number of Google Nest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (IST)	Number of reports	Baseline
Apr 22, 7:50 PM GMT+5:30	0	0
Apr 22, 8:10 PM GMT+5:30	0	0
Apr 22, 8:30 PM GMT+5:30	0	0
Apr 22, 8:50 PM GMT+5:30	0	0
Apr 22, 9:10 PM GMT+5:30	0	0
Apr 22, 9:30 PM GMT+5:30	0	0
Apr 22, 9:50 PM GMT+5:30	0	0
Apr 22, 10:10 PM GMT+5:30	0	0
Apr 22, 10:30 PM GMT+5:30	0	0
Apr 22, 10:50 PM GMT+5:30	0	0
Apr 22, 11:10 PM GMT+5:30	0	0
Apr 22, 11:30 PM GMT+5:30	0	0
Apr 22, 11:50 PM GMT+5:30	0	0
Apr 23, 12:10 AM GMT+5:30	0	0
Apr 23, 12:30 AM GMT+5:30	0	0
Apr 23, 12:50 AM GMT+5:30	0	0
Apr 23, 1:10 AM GMT+5:30	0	0
Apr 23, 1:30 AM GMT+5:30	0	0
Apr 23, 1:50 AM GMT+5:30	0	0
Apr 23, 2:10 AM GMT+5:30	0	0
Apr 23, 2:30 AM GMT+5:30	0	0
Apr 23, 2:50 AM GMT+5:30	0	0
Apr 23, 3:10 AM GMT+5:30	0	0
Apr 23, 3:30 AM GMT+5:30	0	0
Apr 23, 3:50 AM GMT+5:30	0	0
Apr 23, 4:10 AM GMT+5:30	0	0
Apr 23, 4:30 AM GMT+5:30	0	0
Apr 23, 4:50 AM GMT+5:30	0	0
Apr 23, 5:10 AM GMT+5:30	0	0
Apr 23, 5:30 AM GMT+5:30	0	0
Apr 23, 5:50 AM GMT+5:30	0	0
Apr 23, 6:10 AM GMT+5:30	0	0
Apr 23, 6:30 AM GMT+5:30	0	0
Apr 23, 6:50 AM GMT+5:30	0	0
Apr 23, 7:10 AM GMT+5:30	0	0
Apr 23, 7:30 AM GMT+5:30	0	0
Apr 23, 7:50 AM GMT+5:30	0	0
Apr 23, 8:10 AM GMT+5:30	0	0
Apr 23, 8:30 AM GMT+5:30	0	0
Apr 23, 8:50 AM GMT+5:30	0	0
Apr 23, 9:10 AM GMT+5:30	0	0
Apr 23, 9:30 AM GMT+5:30	0	0
Apr 23, 9:50 AM GMT+5:30	0	0
Apr 23, 10:10 AM GMT+5:30	0	0
Apr 23, 10:30 AM GMT+5:30	0	0
Apr 23, 10:50 AM GMT+5:30	0	0
Apr 23, 11:10 AM GMT+5:30	0	0
Apr 23, 11:30 AM GMT+5:30	0	0
Apr 23, 11:50 AM GMT+5:30	0	0
Apr 23, 12:10 PM GMT+5:30	0	0
Apr 23, 12:30 PM GMT+5:30	0	0
Apr 23, 12:50 PM GMT+5:30	0	0
Apr 23, 1:10 PM GMT+5:30	0	0
Apr 23, 1:30 PM GMT+5:30	0	0
Apr 23, 1:50 PM GMT+5:30	0	0
Apr 23, 2:10 PM GMT+5:30	0	0
Apr 23, 2:30 PM GMT+5:30	0	0
Apr 23, 2:50 PM GMT+5:30	0	0
Apr 23, 3:10 PM GMT+5:30	0	0
Apr 23, 3:30 PM GMT+5:30	0	0
Apr 23, 3:50 PM GMT+5:30	0	0
Apr 23, 4:10 PM GMT+5:30	0	0
Apr 23, 4:30 PM GMT+5:30	0	0
Apr 23, 4:50 PM GMT+5:30	0	0
Apr 23, 5:10 PM GMT+5:30	0	0
Apr 23, 5:30 PM GMT+5:30	0	0
Apr 23, 5:50 PM GMT+5:30	0	0
Apr 23, 6:10 PM GMT+5:30	0	0
Apr 23, 6:30 PM GMT+5:30	0	0
Apr 23, 6:50 PM GMT+5:30	0	0
Apr 23, 7:10 PM GMT+5:30	0	0
Apr 23, 7:30 PM GMT+5:30	0	0
Apr 23, 7:50 PM GMT+5:30	0	0

At the moment, we haven't detected any problems at Google Nest. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Google Nest users through our website.

Sign in (42%)
Website Down (23%)
Device Failure (13%)
App Crashing (10%)
Online Features (6%)
Errors (6%)

Live Outage Map

The most recent Google Nest outage reports came from the following cities:

City	Problem Type	Report Time
Wesley Chapel	Device Failure	15 days ago
Sandusky	Device Failure	15 days ago
Tampa	Errors	23 days ago
Escondido	App Crashing	27 days ago
Chepstow	Sign in	1 month ago
Lincoln	App Crashing	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

Bill Dixon (@WOsloop_ORD) reported 2 seconds ago
@googlenest Do you still manufacture Smoke/CO2 monitors? I am having a problem with one and probably need to replace.
brn (@Von_der_Land) reported 1 minute ago
@googlenest I am so sick of your ******* so called mesh routers and pucks going offline randomly multiple times a day. **** YOU!
The nasty riff, but slower. 🇵🇸 🇱🇧 (@nastyriff) reported 5 minutes ago
@JeffDean Bro, I just want my @googlenest speaker to stop saying "Sorry, I don't understand". You broke it. Fix it. Get Gemini on that. And play the damn song I ask for, not a remix radio station.
The nasty riff, but slower. 🇵🇸 🇱🇧 (@nastyriff) reported 9 minutes ago
@JeffDean Bro, I just want my @googlenest speaker to stop saying "Sorry, I don't understand". You broke it. Fix it. Get Gemini on that. And play the damn song I ask for, not a remix radio station.
John (@TheKramalan) reported 9 minutes ago
@sundarpichai @Google @googlenest Please read ALL the apple App Store most recent reviews over the last year regarding the garbage dumpster fire the app is with Google nest cameras. Crashes. Lagging. Spinning wheels. Freezes. I have 9 cameras all unusable. Not just me. 1 stars!
Kelly Smith (@4kellysmith) reported 12 minutes ago
@googlenesthelp My landlords installed one and they/I don't have a user's manual. pls help.
andytami (@andytami) reported 13 minutes ago
@googlenest when will you fix your terrible video playback system. I wish I never migrated from nest. No rewind from a live video? Seems archaic.
brn (@Von_der_Land) reported 17 minutes ago
**** you @googlenest Your hardware continues to be a piece of something less than **** that it makes **** valuable.
Shaggy Scurge (@ShaggyScurge) reported 24 minutes ago
@googlenest STOP ******* turning my ******* thermostat down on my ******* boiler system. #retards
Jose (@joseyawar87) reported 25 minutes ago
@googlenesthelp My Google Nest 3rd generation won’t connect to my Wi-Fi or sync to my phone. I reset the settings, restarted it, and even changed my router password, but I’m still having the same issue. It powers on but does not connect to the internet.
Sam (@Scselig1) reported 27 minutes ago
@googlenest down???
DobieGillis (@EP1tch91469) reported 28 minutes ago
@p_e_a_c_e5566 @MAGABarbie317 @googlenest So what you're saying is that it shows Karen hitting Officer Okeefe yet the MSP/NDAO didn't request it? Wouldn't that prove their entire case? Explain it like we're all 5 year olds as to why they wouldn't want the smoking gun or better yet the broken taillight?
The nasty riff, but slower. 🇵🇸 🇱🇧 (@nastyriff) reported 28 minutes ago
@JeffDean Bro, I just want my @googlenest speaker to stop saying "Sorry, I don't understand". You broke it. Fix it. Get Gemini on that. And play the damn song I ask for, not a remix radio station.
JJH (@justinjharman) reported 29 minutes ago
@googlenest what is wrong with your product? Will not let me login after restarting the app and my phone. feel super safe with your product, not working and me not being able to monitor my house.
Lisa Jensen (@oneofmany654) reported 30 minutes ago
@p_e_a_c_e5566 @MAGABarbie317 @googlenest Sure that's why the CW didn't try and get any as they did in the Guthrie case... John was killed inside the house and then they threw him outside like trash.
AyotoCorp (@AyotoCorp) reported 31 minutes ago
Things I want my "smart" thermostat to do: go to the temperature I tell it to, when I tell it to Things I don't want my "smart" thermostat to do: "learn" my schedule and adjust the temperature on its own so the "heat" is set to 55F in the middle of the night **** you @googlenest
John (@TheKramalan) reported 32 minutes ago
@sundarpichai @Google @googlenest Please read ALL the apple App Store most recent reviews over the last year regarding the garbage dumpster fire the app is with Google nest cameras. Crashes. Lagging. Spinning wheels. Freezes. I have 9 cameras all unusable. Not just me. 1 stars!
TWNPKS • Open For Commissions (@DeadlyDraws) reported 34 minutes ago
@googlenest @googlenesthelp why are your nest devices suddenly garbage? Owned a nest mini for years and recently it has multiple times a day just lost connection to all other smart devices on the account. App shows them as “offline” but they are online and functional. Fix this
OperationalGoon (@OperationalGoon) reported 37 minutes ago
@googlenest who's the idiot at Google that absolutely ruined the Nest with this Gemini crap? Absolutely horrible, it has completely ruined my Nests. I won't be buying any more Google products unless you roll this **** back. Everyone is complaining about this, everywhere.
brn (@Von_der_Land) reported 37 minutes ago
**** you @googlenest Your hardware continues to be a piece of something less than **** that it makes **** valuable.
Vicki Russell (@VickiRussell62) reported 38 minutes ago
Hey @AmazonAustralia I purchased a Google Nest and I have been sent a European plug. It will not work in an Australia and your site is not allowing me to replace it. Your chat bot did not help either. How do I get this exchanged so I can use it? @googlenesthelp
Dominick A. Scarfogliero (@dominick4233) reported 38 minutes ago
@jp2e @verge @googlenest Oh isn’t the smart home fun! I currently only use Google Home, would adding Home Assistant to the mix help them talk to each other?
The nasty riff, but slower. 🇵🇸 🇱🇧 (@nastyriff) reported 40 minutes ago
@JeffDean Bro, I just want my @googlenest speaker to stop saying "Sorry, I don't understand". You broke it. Fix it. Get Gemini on that. And play the damn song I ask for, not a remix radio station.
Danny Harrington (@Dj_Danny_H) reported 42 minutes ago
@googlenesthelp no support available? I've been without internet for almost 24 hours because your mesh system randomly stopped working. Taking my entire home offline.
Pri (@PrinkeetD) reported 44 minutes ago
@googlenesthelp hi team, my nest is working but it is not connecting to wifi. I tried all troubleshooting steps mentioned on your website but it is not working. Can you please help? Everything was working fine but suddenly wifi not disconnected and my nest app shows offline.
brn (@Von_der_Land) reported 48 minutes ago
**** you @googlenest Your hardware continues to be a piece of something less than **** that it makes actual **** more valuable. @GoogleWifi1 I am going to keep posting the same thing everyday and time this piece of **** breaks down for no reason.
Rocky Mountain Air (@2ThinAir) reported 50 minutes ago
@WAServers @JackPosobiec @googlenest Many cameras have internal memory to store footage in the event of slow wifi or wifi outage. I'm sure Nest tells people this in their terms and conditions which no one ever reads.
Billy Rowe™ Ph.D (@rowebil) reported 52 minutes ago
@GilBenelli @googlenesthelp I ran into this issue before and might be experiencing it now. We had to remove the thermostat from the account, do a complete reset, and re-add. Their support was not helpful - complete opposite really.
JMB 📚🖍🍓 (@Jelly4lover) reported 56 minutes ago
@googlenest Can you please help as the previous tenant has the pin for the thermostat to my heating I don’t so I cannot control the temperature or time of heating ? I have children in the house
Legoboy2002 (@Legoboy20021) reported 59 minutes ago
@googlenesthelp Hey Google can you help me fix stuff on the internet because when I search up The Owl House I can see That The Where To Watch is hiding Prime Videos and Apple TV How Can I Fix This?