Is Google Nest down?
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If you are having issues, please submit a report below.
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Problems in the last 24 hours
The graph below depicts the number of Google Nest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Google Nest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Google Nest users through our website.
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Sign in (50%)
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Online Features (18%)
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App Crashing (9%)
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Website Down (9%)
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Device Failure (9%)
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Errors (5%)
Live Outage Map
The most recent Google Nest outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Errors | ||
| Online Features | ||
| Sign in | ||
| Sign in | ||
| Online Features | ||
| Online Features |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Brehm
(@C_Brehm26) reported
@googlenest your nest thermostat is garbage
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damn it!
(@2Disabled) reported
@googlenest @Google wow, had a small problem with @pureprotein and guess what? Pure Protein is taking care of it! They even apologized for the inconvenience. I'll buy more of their product, but no more Google Nest. They suck.
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Dan Wright
(@DanWri94) reported
@googlenest I'm not sure when it started exactly, but it was some time in the last 8 hours or so. I've tried reconnecting the apps to Google Home to no avail, but not sure how to troubleshoot after that. The devices are fine, just seems like a connection issue between Google and those apps.
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Daniel Norton 🍻
(@dnorton) reported
@googlenest Every day since I got the Nest WiFi. I don’t want to do anything to fix it though. I’ve given up on Nest WiFi as you can see from our support history. It has been a painful and poor experience for months.
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Max M.
(@MaxMM77) reported
@AndroidPolice Mayhaps now @googlenest can take the time to fix the *** quality on wifi 🤔 Or their support line. I'd take either.
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Brandon
(@SantanaSamuels) reported
@googlenest I'm not at home is the issue. So I can't really reset it or anything
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AlesSandro Scetta
(@SandroMEX) reported
@googlenesthelp My google home mini can't find my settings (lampadine and switches. Are there problems with the server?
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🏳️🌈🇪🇺Paul Christian™
(@Sgoobysnacks) reported
@googlenest I have a Google hub and multiple Google home mini, yes I was able to controls my lights using the smart bulb app, but I don't know what happened to my Google devices, they seem to be working again now, was there an issue with Google?
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Vietec Heating
(@VietecHeating) reported
@googlenest Hi, sorry for delay in replying, yes, the reboot seems to of resolved the issue
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Richard Mead
(@lionheart4g) reported
@googlenest Yes, it looks like the issue was resolved about 4 hours after it first started.
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President-Elect ButHerFly🇺🇸
(@Butherflyer) reported
@googlenest In the summer it started turning my AC up & down (no schedule) ... Now twice in the last cpl of weeks I woke to 50 degrees
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AlesSandro Scetta
(@SandroMEX) reported
@googlenest If I understand saying "ok google syncs my devices" tells me that it is not possible, that there is an error
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Alessandro de Araújo
(@Alessan65295226) reported
@googlenesthelp hi, I'm not able to buy things with the giftcard balance, can you help me?
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Brandon
(@SantanaSamuels) reported
@googlenest hi are there any reports of nest thermostat outages? Mine has been offline for 4 hrs
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Anton Korzunov
(@theKashey) reported
@googlenest Arlec/BrilliantSmart. The problem got self-healed after some time as usual. Look like it was some connectivity issues between Google and BrilliantSmart (as it was still working). Not something you can fix, more about "why do I need internet/AWS to switch the lights on"
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Keith
(@mbrown038) reported
@googlenest Yes I do. I tried the suggestion on checking accounts linked. I was not part of their home and only his account was linked. I have since rejoined their home to try and unlink everything again see if they will help?
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President-Elect ButHerFly🇺🇸
(@Butherflyer) reported
Dear @googlenest if your thermostat doesn't stop turning my heat to 50 in the dead of winter, I'm going to rip it (& therefore China) off my wall & you can refund me my cash! Fix that POS!
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Saleem Hodge
(@leemstradamus) reported
@dejaVujevich @googlenesthelp I'm having the same issue and after five hours in about to throw this thing!
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The Disney Dude
(@DisneyTalk101) reported
@googlenesthelp do you guys offer a satisfaction guarantee? If so I’d like my money back. Nothing but problems with my nest cam since I installed it on Monday. (Yes it has power and full wifi) the latest problem is it has stopped sending me notifications.
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a pretty they/them catgirl
(@moeffju) reported
@googlenest No network issues, network is enterprise grade and unchanged. Rebooted all devices, reset the Nest Mini multiple times. Some mDNS issue I suppose.
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Abhiroop
(@abhiroopbhatta) reported
@googlenest It doesn't work consistently. Misbehaves. Yes this is the only issue as of now
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a pretty they/them catgirl
(@moeffju) reported
@googlenest It's a fully managed multi-AP multi-WAN setup, main uplink is a 1G fixed line, fail over to LTE. I'm afraid the normal consumer setup script won't help here :)
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newyorker
(@JackL14341586) reported
@googlenest hi. Someone please help me with my nest. Can’t connect to my WiFi.
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Jay Johnson
(@eastbayjay510) reported
@googlenesthelp No dice. Still no access to Apple Music. I live in North Carolina. Are we on the slow roll out list?
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K 💥💥💥💥💥💥💥💥💥💥💥💥💥💥💥💥
(@killmymusic) reported
@googlenest @SandroMEX Don't bother, the problem is on Tuya's end.
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Saleem Hodge
(@leemstradamus) reported
@bonchnass @googlenesthelp I'm with you, just only caught it was down after a delivery I had been waiting for didn't get delivered because the doorbell didn't ring! Went to check the footage and I have none for the past month and can't get the camera to connect, 6 hours later and I'm pissed!
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Jorrit van An
(@JorritvAn44) reported
@googlenest I only have the issue with my Galaxy Note 10 Plus. I have restarted my Phone, WiFi router and point. I have run all diagnostics in Google WiFi app and no anomalities. I didnt have any issues before the update of November 20th. It looks like it sees two networks with same name.
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ศ₮རf ศཏฅศอ
(@ScarsOfSarcasm) reported
@googlenesthelp for last 3 days cameras are unpredictable. Going on and off. Help needed
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Ben Shotter
(@B3N_Who) reported
@googlenest Have tried all that. Made sure I’m running all latest versions etc etc. Still no joy. Still think it’s a @Spotify issue as it’s not even giving me video on my tv when using internal app. They need to sort this or I think a lot of people will stop watching the podcast.
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Just Jody
(@Jody242424) reported
@googlenesthelp help me!!!!! I do NOT get an email code to verify my app. I’ve tried for a week now