Google Nest

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

Problems in the last 24 hours

The graph below depicts the number of Google Nest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Google Nest Outage Chart 02/09/2026 14:45

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Most Reported Problems

The following are the most recent problems reported by Google Nest users through our website.

  1. Sign in (37%)

    Sign in (37%)

  2. Website Down (23%)

    Website Down (23%)

  3. Online Features (21%)

    Online Features (21%)

  4. App Crashing (7%)

    App Crashing (7%)

  5. Errors (7%)

    Errors (7%)

  6. Device Failure (5%)

    Device Failure (5%)

Live Outage Map

The most recent Google Nest outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesJacksonville Sign in
United StatesSan Antonio Sign in
United StatesVoorhees Sign in
United StatesBoston Sign in
United StatesIthaca Website Down
United StatesDallas Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • TheRealJoeyH Joey Hennessey (@TheRealJoeyH) reported

    @googlenesthelp Multiple of my cameras aren't streaming on either the nest app or the google home app, they just show the loading spinner. Speed test shows 867 Mbps down and 782 Mbps up on my nest router

  • Cinsike Cynthia Simon (@Cinsike) reported

    @googlenest all my cameras are hacked due to Pegasus. Continuous offline cameras that don’t record properly. Corruption at its finest

  • versebud Lillian (@versebud) reported

    @googlenesthelp my nest thermostat not connect to wifi and can’t recognize any network. I’ve tried everything like rebooting, resetting the device etc. nothing works. Please help.

  • TweetieTRNJ TweetieTRNJ (@TweetieTRNJ) reported

    @madebygoogle @googlenest It doesn't matter 1 or 1001. If you have an issue and need tech support... it doesn't exist.

  • Christina_UK Christina Bellyou (@Christina_UK) reported

    @googlenesthelp On the other note, the Google nest help is better than the original nest help. I’ve been in contact with my ISP who have now given me a public IP address rather than a natted IP - all my smart devices now work! 🥳

  • _r4hul_ Rahul Sharma (@_r4hul_) reported

    @googlenesthelp I can't seem to send you a DM. Getting a "Message failed to send" error

  • HarleyPeyton Harley Peyton (@HarleyPeyton) reported

    So cool. If you have @googlenest products and change your wifi everything shuts down and you'll need an MIT engineer to change the wifi settings. (Unlike the ease with TVs, etc.). Thermostat doesn’t work. 33 degrees tonight. We have no heat. Thanks @googlenest !

  • Cinsike Cynthia Simon (@Cinsike) reported

    @googlenesthelp Terrible customer service. Every time I call it’s a complete waste of my time. Minimum of an hour phone call. Cameras have been hacked #TargetedIndividual

  • tompereira88 tom pereira (@tompereira88) reported

    @madebygoogle @googlenest yea I have done that but doesn’t help, I’ve deleted my home from Google home app now and started a new home but my nest doorbell subscription isn’t working with my new home in the app

  • 0youngbs bIm (@0youngbs) reported

    @cycnet @googlenesthelp @vinculumn Also interesting Google clearly *can* do something about this class of problem, but are only motivated to do so for their own products.

  • MzMillicent Millicent Mcintyre (@MzMillicent) reported

    Do NOT purchase a @googlenest @NEST Thermostat @Lowes they will not help u on the phone 1 hour & can't get support! DO NOT BUY IT!!!!

  • allegranw allegranw (@allegranw) reported

    @world @NYCMayor @googlenest this man I’m next to didn’t know it’s women’s history month. Pls reply with how you’re going to help. Or you hate women and months.

  • DidnBet Bet you didn’t know (@DidnBet) reported

    @plainrocktweets @googlenesthelp please fix this

  • MitchTheBailey Mitch🫡 (@MitchTheBailey) reported

    Switched from Arlo to @googlenest and nest does not capture video or let me see live video 80% of the time wtf

  • DataStore_ Rhyan (@DataStore_) reported

    @TigerUSA @Google @googlenest Out of curiosity, did it start doing this for you yesterday? Also running into the same issue, as of yesterday - sporadic issues in reaching lights, but no real consistency.

  • rohitdv8 Rohit Divate (@rohitdv8) reported

    @Apple HomePod mini is terrible. The handoff feature fails 50% of the time and Siri can never recognize me. Any question I ask, it tells me to find the info on my phone. Will be returning all 3 I bought and just upgrade by gen 1 @googlenest mini to the latest one

  • itsmecraiglee Craig Lee Thomas (he/him) (@itsmecraiglee) reported

    @googlenesthelp Hey GNS, thanks for the reply! I’m in the US with a Google Nest Learning Thermostat. It worked for a few weeks, then disconnected from my network and cannot reconnect. I’ve been through every error, Reddit, reset and power cycle in the books. Thing just doesn’t do wifi anymore

  • DJHill Himmy Neutron (@DJHill) reported

    @googlenesthelp I don't see any options for fall detection on the phone app or the watch menu itself...do I have to wait for a firmware update or server side push first?

  • sboppana Sriram Boppana (@sboppana) reported

    @googlenesthelp My 3rd gen nest thermostat went offline while I was out of town traveling. After coming come, I followed the various troubleshooting steps the nest help guide provided, However it is still not connected to the internet. Please help.

  • ignSevenEleven Dog/* (@ignSevenEleven) reported

    @plainrocktweets Yeah, it's annoying. I feel you, but I feel like if you added "the" in "turn off living room lights" it may work. It even suggests that lol. Yeah, I know that's an extra word, but also maybe @googlenest can fix this.

  • alecwh22 Alec Houston (@alecwh22) reported

    @googlenesthelp Why did it take contacting you on twitter to find that out? Your parent company was created to organise the internet and make information more accessable... Why are you bad at that? How how you lost your way this much?

  • Dal_Justdal Dal (@Dal_Justdal) reported

    I like the ease of use of @googlenest but the times I needed the footage the clarity doesn't help police, even when suspect is just 10 feet from camera. I like the clarity of @ring but their app sucks, it's frustrating to navigate their app and their website is even worse. Any

  • Farazsaleem07 Faraz Saleem (@Farazsaleem07) reported

    I was excited to have purchased a hive heating system, but terrible service from @HiveHomeUK from the get go - totally unacceptable. Returning it and moving on to @googlenest

  • dannycormier Danny Cormier (@dannycormier) reported

    @CLWood123 @googlenesthelp I am getting the same issue with the @googlenest app

  • themaybeblock themaybeblock (@themaybeblock) reported

    @googlenest I just bought a brand new Google Nest Mini Gen 2 for the specific hope that it would improve the bluetooth connection when playing to my Soundcore. It does not. It is somehow worse, constant disconnects and pops. FIX THIS ALREADY! @googlenest

  • dabearsfan1985_ Da Bears 1985 (@dabearsfan1985_) reported

    @googlenesthelp No, the camera has been offline for months now. All of my other nest products (3 other cameras, 5 google assistant products, 9 nest protects) are all online and working except for this one. The light is green on it despite being disconnected

  • nickjcarter13 Nick Carter 🏳️‍🌈 (@nickjcarter13) reported

    @googlenesthelp Chat function not working 😕

  • made_in_tha_901 Boogie Da Mane (@made_in_tha_901) reported

    Hey @googlenesthelp I have a question concerning Secure and it not working properly from the Pixel Watch.

  • Jasdfgsdfgsd Jayden Kearns (@Jasdfgsdfgsd) reported

    @googlenesthelp Help my nest stopped connecting to WIFI and now it will not connect at all even when you reset it

  • AMERSONGAMING AMERSON GLOBALGAMING (@AMERSONGAMING) reported

    @googlenest @jmwein I have two Nest *** Max that both use my G-Suite login. Yet the neat doorbell can’t be connected??