Google Nest status: device issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Google Nest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Google Nest users through our website.

• Device Failure (48%)
• Errors (26%)
• Online Features (13%)
• App Crashing (13%)

Live Outage Map

The most recent Google Nest outage reports came from the following cities:

City	Problem Type	Report Time
Blain	Device Failure	2 days ago
Paris	Errors	2 days ago
Sale	Device Failure	2 days ago
Veneux-les-Sablons	Online Features	2 days ago
Paris	Device Failure	2 days ago
Rennes	Errors	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

• 
  the cro. (@verygonenotsoon) reported 4 seconds ago

  @googlenesthelp @googlenest #google #nest fix the app. It’s not working. Unreliable.

• 
  Kimber (@KimberA777) reported 38 seconds ago

  @chiIIum @Google @googlenest MY OPINION-Actually, there is a lot more footage that won't be released due to: (1) it will not help in identifying any of the suspects (2) it's being blacked out because it shows Nancy being walked out the front door (3) it could be detrimental to the case.

• 
  Mike (@PMad99) reported 3 minutes ago

  @googlenest hey can we please fix Familiar Face Detection? Its been the worst in its class by FAR for too many years! I have to correct it every single day. Its AWFUL!

• 
  KariArayot כארי (@KariArayot) reported 7 minutes ago

  Since @Google tookover @googlenest the service is garbage.

• 
  Aron Croft - Hidden ADHD (@aroncroft) reported 8 minutes ago

  @GoogleNest @MadeByGoogle I 'upgraded' my Home devices to Gemini and lost Continued Conversation. The help docs say I can't revert!? This is a major accessibility regression! Continued Conversation must be expedited for Gemini immediately. #GoogleHome #Gemini

• 
  Global Fcts (@globalfcts) reported 8 minutes ago

  @googlenesthelp UPDATE YOUR STATUS PAGE YOU USELESS PIECES OF ****

• 
  Prabhnoor Singh (@Prabhnoor0007) reported 12 minutes ago

  @googlenesthelp @suzfly Hi. I need help with my nest thermostat

• 
  Robert Chambers (@robbierooms) reported 13 minutes ago

  @googlenesthelp @JuliaYetter I’m having a similar issue, please help?

• 
  Madad Incorporated Cards and More (@micardsnmore) reported 13 minutes ago

  Don't use @Weather_Makers in Northbrook if you are brown. The lady I asked if they had a backup battery option because our association harasses us by cutting the power. They don't know that @googlenest makes a power connector that connects to the furnace. No laws broken Karen.

• 
  K-Ray (@KodessAxK_Ray) reported 14 minutes ago

  @googlenest @madebygoogle doorbell rang tonight, and video froze. In the Google home app, it showed my doorbell camera offline for approximately 90 seconds before video restored. This is obviously problematic - thoughts? Any help is appreciated.

• 
  Star Trek: Phoenix (@startrekphoenix) reported 16 minutes ago

  @googlenest My app is down and has been since last night.

• 
  Dominick A. Scarfogliero (@dominick4233) reported 18 minutes ago

  @jp2e @verge @googlenest Oh isn’t the smart home fun! I currently only use Google Home, would adding Home Assistant to the mix help them talk to each other?

• 
  Mark Nusbaum (@markjoby33) reported 20 minutes ago

  @googlenesthelp Hello, I have a recurring issue with my camera flood lights, the lights work but the app does not show the lights. Whenever I call support they ask me to reset the camera which I have done multiple times. I was told it is an issue that upper mgmt is aware of it,

• 
  M A X 1 3 8 2 .com (@MaxModz1382) reported 22 minutes ago

  @zerohedge @googlenest @Google Probably blocked it because the amount of sign in attempts 🙄 Don't blame them

• 
  Kerry C (@countryrunnerk) reported 23 minutes ago

  @Buff_Monkey @googlenest @iHeartRadio I’m having the same issue.

• 
  🇺🇸Mr. Davis 🇺🇸 (@MrDavisII) reported 25 minutes ago

  @googlenesthelp @looplunchrun Nest is down; the status page is wrong.

• 
  Raymond Snijders (@rsnijders) reported 26 minutes ago

  @googlenesthelp I don't have a Radio section under Services in the Home app. Could that be because i'm in the Netherlands? Anyway, it's a TuneIn problem i think. Even when i cast from the (working) TuneIn app on my phone, i get the same notice that the station isn't available in my country.

• 
  Peter Kechukyan (@kecho1337) reported 27 minutes ago

  How do I tell my nest I dont care if its peak time? No matter what I do it goes up 1 degree for peak time if it wants to. If I cant change it: that's a terrible design. @googlenesthelp

• 
  Sircoynie 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@sircoynie) reported 28 minutes ago

  @googlenest my nest is connected to the internet but app showing it as offline?

• 
  Wendy Bunt (@wendy_bunt) reported 29 minutes ago

  @BanHammerJags @MAGABarbie317 @googlenest O.M.G, you don't know how to google either? Persistent Login: The app remains active in the background, allowing you to receive notifications and live view camera feeds without re-entering credentials. Either Karen or her dad deleted it.

• 
  SlyTheFloof (@SlyTheFloof) reported 34 minutes ago

  @GoogleHome @googlenesthelp @Google Your Google Home services are literally not working right now I cannot turn off any lights in my house I cannot turn off my TV I cannot literally do anything and I am not going to respond to your automated support crap Deal with this because

• 
  Had Enough (@BobMarshnyc) reported 35 minutes ago

  @googlenest my google Nest system isn’t connection to my phone this morning 5/15/26 in NY. Restarted router, phone, and updated app. What’s going on? Online also shows a vast outage.

• 
  Nigel Hobden (@NHNTweets) reported 36 minutes ago

  @googlenesthelp I'd prefer to keep this public so others can learn from the issue, the simple fact is Google have dropped the ball on the Hot Water side of the options in Home, scheduling isn't possible whether new or existing which makes it absolutely useless to switch form Nest to Home

• 
  brn (@Von_der_Land) reported 36 minutes ago

  **** you @googlenest Your hardware continues to be a piece of something less than **** that it makes **** valuable.

• 
  h0tr0d 🇺🇸 (@h0tr0d9) reported 38 minutes ago

  @googlenesthelp why cant I schedule my thermostat in 30 min increments ? You are costing me a lot of money for a simple fix.

• 
  SimplyScoops_ (@SimplyScoops_) reported 39 minutes ago

  @googlenest your online service is down. Fix it!!

• 
  Financials 4 me (@Financials4me) reported 41 minutes ago

  @madebygoogle #GoogleNest down all morning. What is the official reason and estimated resolution?

• 
  TheCesarcade (@TheCesarcade) reported 42 minutes ago

  Google’s Nest cameras has to be one of the worst security systems I’ve ever wasted money on. If you’re looking for decent cameras that’ll actually keep a record of footage for you without having to pay a subscription fee then search elsewhere. @googlenest

• 
  Sam (@Scselig1) reported 44 minutes ago

  @googlenest down???

• 
  JMB 📚🖍🍓 (@Jelly4lover) reported 51 minutes ago

  @googlenest Can you please help as the previous tenant has the pin for the thermostat to my heating I don’t so I cannot control the temperature or time of heating ? I have children in the house