Is Google Nest down?
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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Google Nest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Google Nest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Google Nest users through our website.
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Sign in (52%)
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Online Features (17%)
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App Crashing (9%)
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Website Down (9%)
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Device Failure (9%)
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Errors (4%)
Live Outage Map
The most recent Google Nest outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Inkster |
Sign in | |
 Edmonton |
Sign in | |
| Kirkland |
Errors | |
| Peoria |
Online Features | |
| Anchorage |
Sign in | |
| Seattle |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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Jason Pacey
(@jpaceyphoto) reported
@googlenesthelp But within an hour or two it’s shut down again. This means I’m having to manually control heating and hot water, which is frustrating to say the least.
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아저씨🇺🇸👌👀🤭
(@H4cqx3gkkDeFgO7) reported
@googlenest my thermostat won't heat, it just says "in 25 minutes" and never gets warm. WTF!!!!!!!!!!
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Peter White
(@peterjwhite) reported
After some tinkering, it appears that two Nest Audio's *paired* have an unacceptable ~1 second lag when connected via Bluetooth for video audio. However a small insignificant lag when a single Nest Audio is connected. A hardware limitation? Or can @googlenest advise how to fix?
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Ivo Kessels
(@ikessels) reported
@googlenest hi, can you help me with a drm error when casting the Mandolorian. @DisneyPlusNL says it’s your issue so I should reset the CC 4K. Thanks in advance!
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JR
(@JRLoudon) reported
@googlenesthelp Is there any way to tell Google Nest WiFi to always give particular devices 5GHz when in range? It's incredibly frustrating to be on a video call and realize my speed is terrible because I'm on 2.4GHz. I may need to return these if I'm unable to find a fix.
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Jason Pacey
(@jpaceyphoto) reported
@googlenesthelp I haven’t exactly timed it but I did charge it overnight on Sunday and then within a few hours it had lost its charge and shut down. When I’ve charged it during the day, after a couple of hours it displayed the message telling me to put it back on the stand. Hope that helps
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Dawid
(@Dawidir) reported
@googlenest Why ******** are you starting Anime against my will
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Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
@_bowandarrows_ do a factory reset and set it up again. i've had issues with my speaker as well, and that seems to have fixed it. also, @googlenest are aware of a software issue regarding this as i've been speaking to them
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Nicole Eggers
(@drnikkieggers) reported
I normally wouldn't use Twitter this way, but I'd just like everyone out there to know that @googlenest is a trash product. Bought one and it didn't even last two years. Now they refuse to replace their defective product.
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Andromedia
(@SparkGoddess) reported
@googlenest my devices aren't responding when asking to play songs. Two year old loves kid songs at night and streaming white noise in other rooms not working. Reboots didn't help
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Simon Rogers 🌱
(@midniteuk) reported
@googlenest The issue seems to be resolved now.
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Simon Rogers 🌱
(@midniteuk) reported
@googlenest I've done as you've asked but I'm still getting "Sorry, it looks like Philips Hue is unavailable right now" but it still does turn on/off the lights before saying that. It's not a massive issue, just would be nice when it's resolved. I expect it's an api issue between home & hue.
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Ivo Kessels
(@ikessels) reported
@googlenest Only thing left is reset of CC but I don’t think you are the problem here. Disney said Google had an Chrome update (?) and has/had 4K issues.
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JORDAN PROBLEMS
(@NNNADROJ) reported
@googlenesthelp having trouble with my nest thermostats and my point. They all show offline. I have done all the troubleshooting. Looks like problem started about 6 hours ago.
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Ivo Kessels
(@ikessels) reported
@googlenest @Disney So you send me back... the DRM issue is not yours, ok. I’m in a Service Desk ping pong now. Ok. Thanks anyway.
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Peter White
(@peterjwhite) reported
@googlenest I have tried connecting with different devices, shortening the distance between devices to <1m, adjusting the group delay correction setting, and searched online which suggests it's a known issue. Acceptable minor audio lag when using a single Nest Audio, but not when paired.
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Jason Pacey
(@jpaceyphoto) reported
@googlenesthelp The other thing to note is that the thermostat won’t hold its charge. When it’s on its base it quickly loses charge and shuts down. I’ve tried recharging it using the USB port in the back of the thermostat and then putting it back on the base when it tells me to......
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Dennis Parker
(@Xentagz) reported
@googlenest Done. Same problem.
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Jeff Burnett
(@realJBBurnett) reported
@googlenest Looks like a reboot did the trick. Audio is playing through Bluetooth headphones. Thanks for the help in trouble shooting the issue.
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Simon Rogers 🌱
(@midniteuk) reported
Hey @googlenest - when I ask google home to turn the (@tweethue) lights on, it does but then it says "Sorry, it looks like philips hue is not available right now". Guessing it's an api issue but thought I'd let you know none the less.
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Ivo Kessels
(@ikessels) reported
@googlenest No. Not even with everything on Disney. When talking to their SD they said Chromecast issue due to your update so factory reset. Known issue. 😳
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Ivo Kessels
(@ikessels) reported
@googlenest No. Not even with everything on Disney. When talking to their SD they said Chromecast issue due to their update so factory reset. Known issue. 😳
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Abhishek Nag
(@abhisheknag) reported
.@googlenesthelp the display on my 4 month old Nest Hub has stopped working. There doesn’t seem to be a way to request a repair or replacement on the device, on your site, or on the Google Home app. Please help!
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Marc Girard Alleyn
(@StevenAlleyn) reported
@googlenest I can control through the app, voice control works it just gives me an error after. I said sync my devices & it said 2 things weren’t available & I should set them up again
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Cooper Pierce
(@CooperPierce16) reported
@googlenest The router is blinking with I white light like it’s supposed and I always have the trouble on the screen that shows the router with the blue circle around it and it tries to look for a connection but it always says that it’s failed even if I am connected.
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Mahesh Srinivasan
(@mashsrini) reported
@googlenest Both my Nest Thermostats that control 2 different furnaces are not turning on the heater. I did a restart but has not fixed the issue. Urgent. Need immediate support.
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Marc Girard Alleyn
(@StevenAlleyn) reported
@googlenest Just unlinked & relinked philips hue. I still get the error even though the voice commands are working
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Frank
(@yuggniiks) reported
@googlenest Same results. Chromecast with Google tv is buggy with, Google products¯\_(ツ)_/¯.
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Jay (Rusty) Curry "Quis custodiet ipsos custodes?"
(@rusty0101) reported
@googlenest - Looking for a solution to play the music I own on my Nest Mini. Nothing I see as an option seems to fit this requirement. Though Google Music did attempt to do that. YouTube Music seems to like to dump out of any playlist and start playing random garbage. Whats up?
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Henry Lim 🧳🏖☀️
(@henrylim96) reported
@googlenest Done. The issue persists