Is Google Nest down?
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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Google Nest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Google Nest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Google Nest users through our website.
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Sign in (44%)
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Online Features (17%)
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Website Down (13%)
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App Crashing (10%)
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Device Failure (10%)
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Errors (6%)
Live Outage Map
The most recent Google Nest outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Westport |
Online Features | |
 Salisbury |
Website Down | |
| Laurel |
Website Down | |
| Gateshead |
App Crashing | |
| London |
App Crashing | |
| Tonawanda |
Device Failure |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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Jeff Burnett
(@realJBBurnett) reported
from
Louisville, Kentucky
@googlenest Haven't tried reinstalling the app yet; however, I have both speakers connected to the 5ghz wifi, could that be the issue?
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𝗣𝗔𝗕𝗟𝗢
(@paul) reported
@googlenest I bought it just before Christmas, I guess the disconnected thing started happening a couple of weeks ago. First it said something like it didn’t have a connection. In the last few days it is now saying, “please login through the google home app”.
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Payne
(@HeyPayne0) reported
@googlenest @googlenesthelp Hey guys, you aren't sending your verification emails. Even after a 1/2hr wait. I can't login. so, your home cams are worthless right now. Please fix your ****. Thanks.
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Audra
(@ALeighMitch) reported
@googlenest KEEP THE SAME ENERGY YOU HAD WHEN NO ONE WOULD HELP ME 🖕🏽
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James 🕹
(@jamesmp4_) reported
@googlenest Every time I set a timer at the end it will start to lag out. I’ve got one in my room and one in the kitchen and this issue happened to both devices
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Jeff Burnett
(@realJBBurnett) reported
@googlenest Haven't tried but then again, I can't really get into the settings to do it. I can reinstall the app and see if that will help. I should note that the speakers do work and are connected to WiFi because I can still request commands and there's no issue.
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James 🕹
(@jamesmp4_) reported
@googlenest Only started today, all I’ve done to fix it is to unplug then replug it. Just wanted to know if this was a problem with the server or not
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Clint Byrne
(@ClintByrne) reported
@googlenest voice recognition not working anymore on my best devices and it's super annoying
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Abbie
(@Abbieh23) reported
@googlenesthelp my downstairs nest thermostat is showing w5 error. Have reset thermostat and router but still doesn’t work. Chat online not working. Upstairs nest working fine. Please help!
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Camilo Oñate
(@Camilonate) reported
Hello! @GoogleChile @googlenesthelp I have a problem with 2 Google Nest Mini connected as Speakers (Left and Right, paired) via BT to a computer with W10. (thread)
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Darth Assassin
(@assassin_darth) reported
@googlenest trying to make a nest account to setup my Yale lock and it’s not connecting to the nest server
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Andrew Robinson
(@theonlyrobinson) reported
@googlenest Another support failure - apparently the problem with your thermostat being the only device on my network that can't connect to the internet is a problem with my WiFi and I need to speak to my ISP. I have "too many devices on your WiFi"
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Callip Hall
(@CallipH) reported
@googlenest All of them (I have pretty much every device).. the concern is software related. I would love to know how to fix though.
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CatgirlLover69
(@Patimba_) reported
fix routines 😡 @googlenest @googlenesthelp
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Simon R Raseley
(@simonrraseley) reported
@googlenest No, I cast from the Plex app on my phone to the chromecast, I figured it out, it was in the audio settings of my Plex server that needed adjustment.
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niko :)
(@homieniko) reported
@googlenest Google nest the bluetooth wifi didnt work and the googlehome doesn’t show up in the wifi networks #help #blessed I am so blessed 🙏
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tobey maguire spiderman purist
(@ZLauricella) reported
@googlenest Issue resolved via customer service. All house members must use an@gmail acct, not just an email hosted by gmail.
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Say What
(@saywhat95) reported
@googlenest I'm trying to log in to my nest account from windows 10 desktop on chrome and it just keeps redirecting to login. Started failing within the last 2 weeks. I've cleared history and rebooted already.
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CatgirlLover69
(@Patimba_) reported
@googlenest Routines does not appear in Google Home app (iOS 14.1) language English UK, location Spain (I've tried lang US, location US for both devices and still not working)
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The Uninvited Salty Bald Guy
(@B1ueEyeS1y) reported
@googlenest Could you work on making your cameras detect emergencies such as someone choking, or unconscious? One of my fears is not being home if my daughter starts choking. It would be great to get an alert for something like that, and could help save that person if detected.
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Alex Jones
(@AlexJon31695569) reported
@googlenest Ok. Thanks very much for your help. Sorry if I was abrupt earlier. I can get a little frustrated :)
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Stuart Grimley
(@135notout) reported
@googlenesthelp well after over one hour of advice and providing increasingly large amount of photos info I am further away than when I started #poor #frustrated
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Vaibhav Sharma
(@vaibhav_sh_) reported
@googlenest Nope it's a private home gateway router the speed goes all the way upto a 1 Gbps so i guess the speed is not the issue here And as for the Home i use the latest Nest Audio 2020 please give a solution !
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Simon R Raseley
(@simonrraseley) reported
@googlenest Don't know what you can do about this, I've factory reset it twice and it still goes offline a few times a day. I've given it its own power outlet so it didn't have to share with the modem. I've had it unhooked for a couple of days and now I don't go offline at all. Go figure.
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An Objectionable Tone
(@Tone7x20) reported
@googlenest Hi yes that is what I did with the Chromecast that does work on the new setup. exact same steps give me the Cannot Communicate error as soon as I click on the SSID on the 2nd one and the Mini.
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James
(@JamesReckons) reported
@googlenesthelp Big frustration is how you can't turn down (or off) Google assistant's voice. When I go to bed and ask her to play a sleep music playlist. I don't want her to tell me she's going to play it (with her abrupt voice), I just want it played. Any workarounds? Thanks.
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Audra
(@ALeighMitch) reported
@googlenest No one is or did help me. I resolved the issue myself. Thanks for letting me know that @Google @googlenest doesn’t care about customer service #BIGdisappointment #TERRIBLECustomerService
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An Objectionable Tone
(@Tone7x20) reported
@googlenest Get same issue with Nest Mini too.
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George Haddad
(@ghaddpal) reported
@googlenest Can someone help via phone support
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tobey maguire spiderman purist
(@ZLauricella) reported
@googlenest unable to add house members via the app! Error message every time.