Is Google Nest down?
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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Google Nest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Google Nest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Google Nest users through our website.
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Sign in (42%)
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Device Failure (16%)
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Online Features (11%)
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App Crashing (11%)
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Errors (11%)
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Website Down (9%)
Live Outage Map
The most recent Google Nest outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Rochester |
Device Failure | |
 Didcot |
Online Features | |
 Paris |
Sign in | |
| Doullens |
Website Down | |
| Maynard |
Online Features | |
 Calgary |
Errors |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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Daniel D Edgington
(@DDEdge78) reported
@googlenesthelp Your chat support is not working, it keeps saying try again later
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Yoko
(@stuffyokodraws) reported
@brikis98 @googlenesthelp Also was looking into building my own smart vent and make some api calls to Nest. Doesn't seem too hard but getting the vent that can open/close through some motorized mechanism is a problem
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Abhiroop
(@abhiroopbhatta) reported
@googlenest It was working properly just yesterday. Issue just now. Restarted wifi also. Still issue.
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Gordon.
(@FoxFreemanXV) reported
@googlenest I'm unsure exactly what troubleshooting I can do that would be specific to this error as it works with any other light-based command I've tried.
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Gary
(@uk_garyb) reported
@googlenest It’s in the bin now, it’s constantly just stopping playing anything from Spotify or radio (BBC or Virgin via Tunein) there’s mega (locked) threads on the issue on the nest community, seems to have never been fixed
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David Amerson
(@DavidAmerson5) reported
@FlvioMo89738340 @googlenest I'm having the same issue
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Fernando Kreutz
(@fernandokreutz) reported
@googlenest This is a new unit and I noticed issues right away. I have found a few forum posts with the same type of issues. Seems that the issue is not evident when playing Dolby Digital content but it is on PCM
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Yoko
(@stuffyokodraws) reported
@brikis98 @googlenesthelp We had the same problem! Our bedroom is usually colder so we ended up closing the vents in other rooms and bought a Nest temperature sensor for the bedroom so Nest can turn on/off based on the sensor reading. Also looked into some smart vent options but none of them looked great
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skeep
(@inskee_m) reported
@googlenest yo I need help with a device
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🌸🌈💫 nats
(@tillylouise) reported
@googlenest please can you assist me with a DM I have sent you regarding an issue with my google nest outdoor IQ camera?
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ManWatchingBachelor
(@ManWatchingBach) reported
@googlenest Yes. It happens on multiple apps. Certainly on Hulu. Sometimes on HBO Max, somtimes on others. Started when we bought the new Chromecast w Google TV. Had an older chromecast that had no issue before. Have reset the device and unplugged device and tv.
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Carlos Paixão
(@carlopaixao) reported
@googlenest Right, that basically means that nobody after that deadline can sign into Android TV app. Do you plan to fix this?
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RODRÍGUEZ
(@techmedic) reported
@googlenest @googlenesthelp Folks, you messed up the Nest Apple TV app. Once an account is migrated from nest to googlenest/home i am unable to login to the Nest Apple TV app. Its ridiculous that you have not fixed this. Extremely disappointed in this product.
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ManWatchingBachelor
(@ManWatchingBach) reported
@googlenest Also have turned off smoothing on the TV as this can apparently be an issue as well. But overall, pretty disappointed unfortunately
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JCB
(@worldofbastards) reported
@googlenest No. I must now make public amends by admitting my phone's wifi wasn't on. Home app never boasts superlative uxp, but today was not an example. Put it down to post-celebratory torpor. Many thx for prompt response.
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AmericanMaid
(@AmericanMaid5) reported
@googlenesthelp my Nest Pro has not been able to connect to my WiFi anymore. I have tried to trouble shoot it every which way. Nothing seems to fix the issue. Please help.
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Carlos Paixão
(@carlopaixao) reported
Hi @googlenest, I've used my Google account to long into nest from the start. Is there a way to use the Nest app in my Sony Android TV? I can't see the "sign in with Google" there
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Cheick Soumare
(@csoumare88) reported
@googlenest I have 3 wifi point in a 1 level house and still experiencing connectivity issues. How is that possible? I tested my modem I turned and it's getting 434mbps how can I not stream @NFLRedZone1 in peace???? Help now! @Google this cost 2 expensive for whack internet
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Mint 🔞
(@Vilosa_Guardia) reported
@googlenesthelp No need, the device is in the trash. It no longer worked with our indoor chime.
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Jen Tyler
(@JenMTyler) reported
@googlenesthelp My Nest thermometer won't bring up any wi-fi networks, and it doesn't recognize anything if I manually enter it, either. Help?! I've tried EVERYTHING on I could find online today, and it just sends me in circles.
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RODRÍGUEZ
(@techmedic) reported
@googlenest Curious to know if you actually, really deep down think your reply and this link is useful in any way? Do you even understand what I posted and Google's stance on it?
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Iser Cukierman
(@isercukierman) reported
What’s going on with @googlenest? Seems that when I combined it with my @Google Home account, it doesn’t respond to temperature changes I make on the app. Anyone else having that issue? @googlenesthelp
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N △ H L E E
(@Nahlee) reported
@googlenesthelp error H71 - based in the UK - have tried resetting and gone into settings but it says the network is connected and then goes back to error screen. Won’t let me do anything else. Can’t get through to you on phone or chat - problem since Wednesday
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David Amerson
(@DavidAmerson5) reported
@googlenesthelp My Google nest e thermostat will not connect to the network! I see that this is being an ongoing issue for others as well. Is there a resolution to this problem. I hate to know I wasted almost $200 on this product!
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Abhiroop
(@abhiroopbhatta) reported
@googlenest They are not playing the 'Help me relax a white noise' command. No white noise. Shows on app but no sound on the speaker. Speakers working mic on and off sound is coming.
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Big Time Kris
(@KrisWD40) reported
@googlenest No, there is no solution provided, just a bunch of people all saying they are having the same problem.
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🌲 Cedric 🌲
(@internetbelg) reported
@googlenest Yep! I used this way of logging in a couple of times in the past with other tv's and never had an issue. This Chromecast is a brand new one though. Just a normal Gmail account indeed. If I cast by phone it works fine by the way, but I'd prefer the convenience of a working app.
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N △ H L E E
(@Nahlee) reported
@googlenesthelp @notmoretodo I have the same issue and can’t fix it!
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ManWatchingBachelor
(@ManWatchingBach) reported
@googlenest actually, that'd be great. have the new chromcast w google tv. have been having to switch back and forth between 24hz and 60hz depending on what we're watching, does chromecast not auto regulate any longer? never had an issue before...
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Karl Billington
(@qualeboy) reported
@google @googlenest. If your won’t fix your product in a reasonable time (3 m+), then why not offer a subscription discount? My tweets and reviews have lost you many £1k in sales, a simple discount won’t fix the problem, but at least I will not feel I am being ripped off.