Google Nest status: device issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Problems in the last 24 hours
The graph below depicts the number of Google Nest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Google Nest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Google Nest users through our website.
- Device Failure (38%)
- Errors (25%)
- Online Features (21%)
- App Crashing (13%)
- Sign in (4%)
Live Outage Map
The most recent Google Nest outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Bend
|
Online Features | 1 day ago |
|
Houston
|
App Crashing | 11 days ago |
|
Spring
|
Online Features | 11 days ago |
|
Houston
|
Sign in | 11 days ago |
 Blain
|
Device Failure | 1 month ago |
|
Paris
|
Errors | 1 month ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
-
Gavin Melling (@generationgav) reportedLooks like I'll be getting rid of all of my @madebygoogle and @googlenesthelp equipment, as Google Support is about the worst I've dealt with. Being charged double on my Google AI account and being told that nothing can be done, despite it being illegal.
-
brn (@Von_der_Land) reported**** you @googlenest Your hardware continues to be a piece of something less than **** that it makes **** valuable.
-
Global Fcts (@globalfcts) reported@status_is_down Yes down for me too. Status page says all is ok which is total BS. @googlenesthelp sort your **** out!!
-
Fl guy (@Thesteve4) reported@googlenest thermostats are the absolute worst. Whether data farming or ending a set up because the brand new batteries shipped with the unit are bad, save yourselves the trouble and get an @ecobee
-
I didnt vote for him (@BirdChayser) reported@yashar Isn’t this the EXACT thing that AI should be used for? It shouldn’t require a ******* subscription. It SHOULD be monitoring for this kind of **** and alerting authorities. It would be great at it. @googlenest This should be your shining moment but instead you’re too greedy.
-
(Cobra) Kai⚡️ (@YOUNGLOVE619) reported@googlenesthelp doorbell is showing offline, but all other cameras are working. @googlenest
-
Beef Jerky (@Farr351226) reported@cotywithaT_ @googlenest @madebygoogle The thing I found work, the best was to unplug it and leave it unplugged for a week and it worked better but still not reliable enough for what you want a camera to be and my other two cameras that I didn’t update still work well Google sucks and did nothing to help
-
Phil Humphris (@PhilHumphris) reported@googlenesthelp I've done all that, even had your support team access my smart speakers to check they are working ok & have updated firmware & there is no problem. Now today no radio stations work not even @tunein
-
Ed Piotrowski (@EdPiotrowski) reported@johncu71 It’s a ring camera in night mode. @googlenest still far better but sucks that they don’t have time lapse like they used to. When will those capabilities return Google?! Please fix it!
-
Madad Incorporated Cards and More (@micardsnmore) reportedDon't use @Weather_Makers in Northbrook if you are brown. The lady I asked if they had a backup battery option because our association harasses us by cutting the power. They don't know that @googlenest makes a power connector that connects to the furnace. No laws broken Karen.
-
Valentino Gonzales (@nodoubt212005) reportedI’m having trouble with the video or securing my @googlenesthelp camera. I’ve watched all the videos, but none of them mention a secure loop that’s connected to the camera.
-
Louis Glaser (@looplunchrun) reported@googlenesthelp service seems to be down despite your status detector saying all clear. Cannot log into account on app or web. Have tried different devices to no avail. Please help.
-
Kyle Field (@mrkylefield) reported from Montalvo, CaliforniaI can't wait until somebody replaces the garbage Google puts on its nest devices with @xai's @grok. It's frustrating having @googlenest hardware in the house when it's effectively useless for anything other than playing music and playing a slideshow of my photos.
-
Amy Alkon (@amyalkon) reported@hamids @googlenest @Google Is there a way to downgrade from this pile of ****?
-
Staccato (@scgerber) reportedDo NOT buy Nest thermostats—they're unreliable, support is absolutely terrible. Avoid Google products. @googlenest @googlenesthelp @madebygoogle
-
Had Enough (@BobMarshnyc) reported@googlenest my google Nest system isn’t connection to my phone this morning 5/15/26 in NY. Restarted router, phone, and updated app. What’s going on? Online also shows a vast outage.
-
Raymond Snijders (@rsnijders) reported@googlenesthelp Resetting the Nest Mini (unplugging/plug back in) does fix the problem temporarely but somehow the Nest Mini or the Tunein app fetches new and wrong geodata location info and it refuses a new radio session for Dutch stations like Radio 10 and Radio Veronica. Will DM tomorrow.
-
Miriam Hale (@MirBHw) reported@googlenest app is not working since 2am
-
Kelly Smith (@4kellysmith) reported@googlenesthelp My landlords installed one and they/I don't have a user's manual. pls help.
-
bren (@brenrav1955qpr) reported@googlenest do you have a problem today
-
Don J. Rude (@_RudeDude) reported@stevemerckel @GoogleHome @googlenesthelp I had to scrap my old (v1?) Chromecast a couple of weeks ago. It just would NOT show up with full config/control in the home app. I even tried installing some janky old revision of ho.e-wifi configurator, still failed. Now it's in the trash
-
Phil Humphris (@PhilHumphris) reported@googlenesthelp So Google any news on the @BBCSounds problem or are you just not interested!
-
Sircoynie 🏴 (@sircoynie) reported@googlenest my nest is connected to the internet but app showing it as offline?
-
Ricky Nelson (@lip_richard) reported@googlenest From what I’ve read and researched there’s a major glitch in your system that won’t allow you to change your phone number to link it up to the thermostat.. now it’s sort of becomes useless doesn’t it and I have to spend money to buy a new one.
-
Jordan (@jordank925) reported@googlenest Why is your **** down? Reddit confirms this is all over North America.
-
Wendy Bunt (@wendy_bunt) reported@BanHammerJags @MAGABarbie317 @googlenest O.M.G, you don't know how to google either? Persistent Login: The app remains active in the background, allowing you to receive notifications and live view camera feeds without re-entering credentials. Either Karen or her dad deleted it.
-
Manan Patel (@MaNaN94127) reported@googlenesthelp i have google nest 3rd gen. When i bought it was connecting to wifi easily. However, all of sudden it stopped connecting. I jave tried all possible troubleshooting for the nest to connect to wifi, still cannot connect. Please help
-
Sarah Hamilton (@SarahHamil78598) reported@looplunchrun @googlenesthelp I encountered this issue; TysonNerd1 on X fixed it.
-
Julian Pompeo (@julian_pompeo) reported@googlenest if you are going to replace a product at-least do it with something worth of buying. The first alert SC5 is a terrible replacement for the nest protect.
-
The Handlebar Gamer (@RSDCDN) reportedOk.... I am after homekit enabled smoke/carbon detectors. @googlenest protects are all at the end of their lives. They don't make them anymore. So, Trying to find what works/is available in canada (NA). There are "smart" ones from Kidde and a homebridge plugin. Any help?!