Is Google Nest down?
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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Google Nest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Google Nest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Google Nest users through our website.
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Sign in (50%)
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Online Features (19%)
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Website Down (10%)
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App Crashing (8%)
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Device Failure (8%)
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Errors (4%)
Live Outage Map
The most recent Google Nest outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Denver |
Online Features | |
 Stratford |
Website Down | |
| Inkster |
Sign in | |
| Edmonton |
Sign in | |
| Kirkland |
Errors | |
| Peoria |
Online Features |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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Gaurav Ramani
(@gaurav_ramanii) reported
@googlenesthelp Hi, I tried everything , read all the blogs related to the error showing "I couldn't communicate with the nest mini". Please help me out.
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Cathy AKA CMP Variety
(@CMPvariety) reported
@googlenest @madebygoogle nope, even turning voice match on didn't fix it.
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AMSFX35
(@AMSFX35) reported
@googlenesthelp This solution resolved the Google assistant issue. But now when I do a mesh test I’m only getting “OK” whereas before I was getting “great” and the points are sitting in the same places.
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Will Springer
(@willspringer) reported
@googlenest @madebygoogle How can I unlink an old Nest account from Google Home? It no longer shows as connected in the app and every time I sync devices it calls out an error because this old account is still trying to sync.
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AMSFX35
(@AMSFX35) reported
Hey @googlenesthelp im getting “please sign in on google home app” on all of my google nest WiFi points.
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Aalekh Sharan
(@AalekhSharan) reported
@madebygoogle I have already sent you a DM. You are supposed to be an open company? Why not give your solution on twitter so that others with the same problem can benefit? @googlenest @googlenesthelp
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John Solave
(@johnnystinger) reported
@googlenest @Sub_Dub8928 Yeah it’s happening to me too. Where is the fix?
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Felipe Servin Corona
(@FelipeTServin) reported
@googlenest google home mini Is not shutting down the lights, is there any problem ??
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Вobby Tables
(@Sub_Dub8928) reported
@googlenest Apparently there's some sort of outage with your assistant capabilities and not the app itself. I can go into the app and control things as needed, but i can't do any of that via voice like I normally would.
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zac garbos
(@zac_garbos) reported
from
Nashua, New Hampshire
@googlenest Ive tried restarting the problematic devices, factory resetting them, renaming them, deleting and recreating associated routines. All to no avail the issue really seems to be on the back end between the assistant and the devices. Using the on screen buttons works fine on my hub.
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Jayden
(@JaydenHacks) reported
@googlenest your wifi service is total complete and utter **** why am i getting speeds of 108 kb/s
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Mariuhh;
(@Mariuhh09) reported
@googlenest @googlenesthelp Hello? I am unable to link or unlink wiz from my device. It is not letting me unlink wiz and now my devices show offline. I attempted a hard reset for both and nothing
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the chosen
(@manofsomanyface) reported
@googlenesthelp I had the original nest thermostat and I moved and I bought the new third generation thermostat for my new house and I’ve had it for about 4 months and now it can’t find any network. I’ve reset my modem,the thermostat, and thermostat network settings didn’t help
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h0tr0d 🇺🇸
(@h0tr0d9) reported
@googlenesthelp Next time I am local when it goes offline I will check that. I can rule out Wi-Fi as the thermostat is ~15ft away in the same room with the router with no obstructions
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Léo
(@leo_clavier) reported
@Abhinav251091 @googlenest I'm having the same problem in France now
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escaflo
(@escaflo) reported
@googlenest my voice control doesn’t work since this morning at 7am and it is almost 4pm now. I kind of regret switching to Google from Echo. Echo never had this issue.
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Trae Anderson
(@Trae_Anderson) reported
@azz33z @googlenesthelp Were they able to help?
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Raghav Bansal
(@raghavbansal_rb) reported
from
New Delhi, National Capital Territory of Delhi
@googlenest @googlenesthelp facing sudden display issues with my Nest Hub. Left edge has turned dead black. Tried factory reset but to no avail. Please help.
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Jesse Phelps
(@jessephelps) reported
@googlenest @jmwein Late to this party but just as irritated. You’re making your more advanced users suffer. Bad move.
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jimsepe
(@jimsepe) reported
@googlenest It started at 2am and then stopped at 2:30am. Then it started again at 2:45am and hasn't stopped. Got a ladder, pulled it down and now it is in the fridge to lesson the chirp.
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•°*”˜ pǝsnɟuoƆ puɐ pǝzɐᗡ ˜”*°•
(@JayTAC_OPR) reported
@googlenest You know what's embarrassing @google? Spending 90 mins to setup a Nest Protect with a Pixel 4 XL and giving up. I reattempt using my Iphone and setup was completed in 2 minutes. WTF?
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james sajna
(@wcgjames) reported
@googlenest @googlenesthelp @Google what’s up with home control not available on any google nest products right now? Says devices haven’t been set up yet!?!?! WTF?!??!
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AMSFX35
(@AMSFX35) reported
@googlenesthelp I’ve rebooted all the points, which did not help. They give that response when I say “hey google” and ask it a question. All internet functions appear to be working fine. It’s just the google assistant on the points.
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Jackson Hsieh
(@bkjaxxx) reported
@googlenesthelp My Nest 3.0 WiFi not working any more. It just won’t connect. I have this about a year
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Jason McCoy
(@jasonmccoyTN) reported
@googlenesthelp @madebygoogle I mean, I was really just talkin **** about an annoying pop-up that’s there to encourage sales, so it’s not like I or you can turn it off.
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Philbert de Zwart
(@philbert) reported
@googlenest I come home at 21:00: House is cold. The Google Nest Thermostat Heat Link somehow died. It has power, I checked. No support, even though the web site claims 24 hours support. WTF @Google ? It is the heart of winter!
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Techiedad
(@jmt7418) reported
@googlenesthelp cameras just went down. Google, these outages are making rethink our commitment to you.
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Richard Hunt
(@Richardjahunt) reported
@cheekydollar @googlenesthelp I'm getting this issue too. Stopped working 4 days ago
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Eric H Jensen
(@goodnorsk) reported
@googlenesthelp My 3rd Gen Nest thermostat stopped connecting to WiFi. I have restarted it, and also reset it but it can't find any WiFi networks. Everything else in my home connects to WiFi just fine. I tried connecting manually and that did not work. Pls help.
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TiltedAnvilUk ⚒🏴
(@UkAnvil) reported
@googlenesthelp hi, we're having an issue with our Google devices, we have two users set up on them, the lights in our house can be controlled by myself, but any time the second user tries to turn on a light it tells him the device hasn't been set up