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Google Nest

Google Nest status: device issues and outage reports

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Full Outage Map

Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

Problems in the last 24 hours

The graph below depicts the number of Google Nest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Google Nest. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Google Nest users through our website.

  • 37% Sign in (37%)
  • 20% Website Down (20%)
  • 14% App Crashing (14%)
  • 14% Device Failure (14%)
  • 9% Errors (9%)
  • 6% Online Features (6%)

Live Outage Map

The most recent Google Nest outage reports came from the following cities:

CityProblem TypeReport Time
Wesley Chapel Device Failure 9 days ago
Sandusky Device Failure 9 days ago
Tampa Errors 17 days ago
Escondido App Crashing 21 days ago
Chepstow Sign in 1 month ago
Lincoln App Crashing 1 month ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • nastyriff
    The nasty riff, but slower. ๐Ÿ‡ต๐Ÿ‡ธ ๐Ÿ‡ฑ๐Ÿ‡ง (@nastyriff) reported

    @JeffDean Bro, I just want my @googlenest speaker to stop saying "Sorry, I don't understand". You broke it. Fix it. Get Gemini on that. And play the damn song I ask for, not a remix radio station.

  • TheKramalan
    John (@TheKramalan) reported

    @sundarpichai @Google @googlenest Please read ALL the apple App Store most recent reviews over the last year regarding the garbage dumpster fire the app is with Google nest cameras. Crashes. Lagging. Spinning wheels. Freezes. I have 9 cameras all unusable. Not just me. 1 stars!

  • marshallb60
    Ben Marshall (@marshallb60) reported

    @googlenest hi my doorbell wonโ€™t re attach to the plate. I think the pin at the top isnโ€™t popping out. Is there a way to fix it?

  • Von_der_Land
    brn (@Von_der_Land) reported

    **** you @googlenest Your hardware continues to be a piece of something less than **** that it makes actual **** more valuable.

  • TheKramalan
    John (@TheKramalan) reported

    @sundarpichai @Google @googlenest Please read ALL the apple App Store most recent reviews over the last year regarding the garbage dumpster fire the app is with Google nest cameras. Crashes. Lagging. Spinning wheels. Freezes. I have 9 cameras all unusable. Not just me. 1 stars!

  • correzpond
    ๐•”๐• ๐•ฃ๐•ฃ๐•–๐•ซ๐•ก๐• ๐•Ÿ๐•• ๐Ÿณ๏ธโ€๐ŸŒˆ ๐Ÿณ๏ธโ€๐ŸŒˆ (@correzpond) reported

    Hey @Google you have ****** up your entire #GoogleHome ecosystem & your assurances that you are listening to your customers & will fix things clearly are just more lies. Anyone who would actually consider *paying* for @googlenest must be insane or a MAGA supporter (same thing).

  • Von_der_Land
    brn (@Von_der_Land) reported

    **** you @googlenest Your hardware continues to be a piece of something less than **** that it makes actual **** more valuable. I am going to keep Posting the same thing everyday and time this piece of **** breaks down for no reason.

  • Disisr
    Ricky D (@Disisr) reported

    @Google @googlenest i have to say: you cust. ser. is very poor. I have been dealing with an issue since Monday and 2day is Friday and still not resolved. I have been on the phone everyday to be transferred from person to person or disconnected and still dont have a resolution.

  • tensmoonwalk
    โœ‚๏ธ๐Ÿงต๐Ÿชก๐Ÿ˜ตโ€๐Ÿ’ซ (@tensmoonwalk) reported

    No home owners are going to see this but I am still going to scream into the void: do not replace your working but ugly 1980s or 90s thermostats for a @googlenest thermostat. They are garbage.

  • scgerber
    Staccato (@scgerber) reported

    Do NOT buy Nest thermostatsโ€”they're unreliable, support is absolutely terrible. Avoid Google products. @googlenest @googlenesthelp @madebygoogle

  • Jelly4lover
    JMB ๐Ÿ“š๐Ÿ–๐Ÿ“ (@Jelly4lover) reported

    @madebygoogle @googlenest Can you please help as the previous tenant has the pin for the thermostat to my heating I donโ€™t so I cannot control the temperature or time of heating ? I have children in the house

  • nastyriff
    The nasty riff, but slower. ๐Ÿ‡ต๐Ÿ‡ธ ๐Ÿ‡ฑ๐Ÿ‡ง (@nastyriff) reported

    @JeffDean Bro, I just want my @googlenest speaker to stop saying "Sorry, I don't understand". You broke it. Fix it. Get Gemini on that. And play the damn song I ask for, not a remix radio station.

  • janetj100
    Janet Vuksta James๐Ÿ‡บ๐Ÿ‡ธ (@janetj100) reported

    @googlenesthelp my cameras show live in the Google home app but upon selecting them, they just spin and black! Iโ€™ve rebooted router, phone, reinstalled app! Any help would be appreciated!

  • Von_der_Land
    brn (@Von_der_Land) reported

    **** you @googlenest you ******* piece of ****.

  • PrinkeetD
    Pri (@PrinkeetD) reported

    @googlenesthelp am not seeing any progress / support on my open ticket. Can u pls help

  • TheKramalan
    John (@TheKramalan) reported

    @sundarpichai @Google @googlenest Please read ALL the apple App Store most recent reviews over the last year regarding the garbage dumpster fire the app is with Google nest cameras. Crashes. Lagging. Spinning wheels. Freezes. I have 9 cameras all unusable. Not just me. 1 stars!

  • TheKramalan
    John (@TheKramalan) reported

    @sundarpichai @Google @googlenest Please read ALL the apple App Store most recent reviews over the last year regarding the garbage dumpster fire the app is with Google nest cameras. Crashes. Lagging. Spinning wheels. Freezes. I have 9 cameras all unusable. Not just me. 1 stars!

  • TheKramalan
    John (@TheKramalan) reported

    @sundarpichai @Google @googlenest Please read ALL the apple App Store most recent reviews over the last year regarding the garbage dumpster fire the app is with Google nest cameras. Crashes. Lagging. Spinning wheels. Freezes. I have 9 cameras all unusable. Not just me. 1 stars!

  • nastyriff
    The nasty riff, but slower. ๐Ÿ‡ต๐Ÿ‡ธ ๐Ÿ‡ฑ๐Ÿ‡ง (@nastyriff) reported

    @JeffDean Bro, I just want my @googlenest speaker to stop saying "Sorry, I don't understand". You broke it. Fix it. Get Gemini on that. And play the damn song I ask for, not a remix radio station.

  • Prabhnoor0007
    Prabhnoor Singh (@Prabhnoor0007) reported

    @googlenesthelp @suzfly Hi. I need help with my nest thermostat

  • Farr351226
    Beef Jerky (@Farr351226) reported

    @cotywithaT_ @googlenest @madebygoogle The thing I found work, the best was to unplug it and leave it unplugged for a week and it worked better but still not reliable enough for what you want a camera to be and my other two cameras that I didnโ€™t update still work well Google sucks and did nothing to help

  • BirdChayser
    I didnt vote for him (@BirdChayser) reported

    @yashar Isnโ€™t this the EXACT thing that AI should be used for? It shouldnโ€™t require a ******* subscription. It SHOULD be monitoring for this kind of **** and alerting authorities. It would be great at it. @googlenest This should be your shining moment but instead youโ€™re too greedy.

  • TheKramalan
    John (@TheKramalan) reported

    @sundarpichai @Google @googlenest Please read ALL the apple App Store most recent reviews over the last year regarding the garbage dumpster fire the app is with Google nest cameras. Crashes. Lagging. Spinning wheels. Freezes. I have 9 cameras all unusable. Not just me. 1 stars!

  • micardsnmore
    Madad Incorporated Cards and More (@micardsnmore) reported

    Don't use @Weather_Makers in Northbrook if you are brown. The lady I asked if they had a backup battery option because our association harasses us by cutting the power. They don't know that @googlenest makes a power connector that connects to the furnace. No laws broken Karen.

  • shorn2222
    ****** ๐ŸŽฟโ›ท๏ธ๐Ÿฅ…๐Ÿ’๐ŸŸฆ (@shorn2222) reported

    @googlenest what is going on? I canโ€™t login

  • ConnorSkorupski
    Connor Skorupski (@ConnorSkorupski) reported

    @googlenesthelp My account has been hacked I need to get into my account please help

  • mikeybye22
    Danny S (@mikeybye22) reported

    Worst ******* humans ever @google @googlenest -- Talk about a horrible Company invading a cool Product. **** YOU GOOGLE

  • WaltIsHereNow
    Walt (@WaltIsHereNow) reported

    @RepMikeCollins @epaleezeldin Good. Please enact Right to Repair legislation - people need to be allowed to fix what they purchased. Electronics depending on online services need to be open-sourced if that online service goes away. @googlenest is currently rendering tens of thousands of WORKING thermostats useless because they are discontinuing service.

  • OperationalGoon
    OperationalGoon (@OperationalGoon) reported

    @googlenest who's the idiot at Google that absolutely ruined the Nest with this Gemini crap? Absolutely horrible, it has completely ruined my Nests. I won't be buying any more Google products unless you roll this **** back. Everyone is complaining about this, everywhere.

  • Da_Big_Dogg
    Jason Silver (@Da_Big_Dogg) reported

    @googlenest just wanted to say Thank you for basically making my v1 Nest garbage, you pissed me off enough to look at other products and now Iโ€™m going away from Nest! Nicely done!!! Idiots!