Is Google Nest down?
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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Google Nest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Google Nest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Google Nest users through our website.
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Sign in (49%)
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Online Features (17%)
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Device Failure (12%)
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App Crashing (10%)
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Website Down (10%)
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Errors (2%)
Live Outage Map
The most recent Google Nest outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Havertown |
Online Features | |
 Bhubaneshwar |
Online Features | |
 Whitchurch |
Website Down | |
| Rochester |
Device Failure | |
| Didcot |
Online Features | |
 Paris |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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Пташник
(@roguecnidarian) reported
@googlenest I don’t remember the exact wording, but it asks to connect to WiFi to process requests. Restarting the device never helps and it shows as offline in the app until resetting. It looks like people have noticed the problem with mesh network routers, but I don’t have one of those.
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Motivational_Sandeep
(@SandeepMSpeaker) reported
from
Bhubaneshwar, State of Odisha
@googlenest I have checked with every step my all device are connecting with my wifi except this. I am facing this issue since I bought it. Kindly give me solution for same
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Faizy
(@fmalik89) reported
from
Salisbury, Maryland
@googlenesthelp yo boy needs some help again
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Adam Twiss
(@TwissAdam) reported
@googlenest Clicking around in the App or switching to it still brings the login screen up fairly regularly. Logging into that link you have took about 5 attempts (cycling between google SSO and nest login) but eventually worked. I have 3x google a/c on my phone. My guess is SSO issue.
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Lucy Sims
(@lucyellrose) reported
@googlenesthelp no help offered to us with a broken heatlink. Snowing and baby in the house and no sense or urgency to fix it so we have heating 😔
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M🍩RTEN
(@mortenkorshavn) reported
@googlenest Yeah.. but I tried to tell you that the problem is that you guys changed the overall reply to something that doesn’t make any sense... and there was no reason to as the old reply worked fine. If it ain’t broke don’t fix it.
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🎶 Blame Canada 🎶
(@TightOff) reported
@googlenest You didn't read my message, apparently. Also reinstalling the Home app didn't fix it. I'm even using one of your phones to do this. So now what do I do if I don't have another device to go thru this setup on, since I can't use my computer anymore?
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laur
(@luthorscoulter) reported
@googlenest Yes the same thing happens on both casting from the app and using voice commands. I have tried unlinking and relinking my Spotify account through the Google Home app which worked at first but then it started again. Could it potentially be due to a poor wifi connection?
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Jesse Proudman
(@jesseproudman) reported
@googlenest I don't believe it's a local issue. This has been a persistent issue using the web site and app for quite some time.
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Jim
(@JimBenis) reported
@googlenest @TukkaBag Any updates to this? I am also having the exact same problem
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Sergio
(@schiodo3) reported
@googlenest I have two nest cameras on a nest account, I can no longer access the cameras, by app or web? Please help.
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Gabriel Braña
(@gabrana_1959) reported
@googlenesthelp setting up a new nest wifi point I get an error “no internet signal”. I did it with google home app and all the previously steps were correct. I put the point one meter from the router. I had the new nest wifi working in my phone and I checked the nest wifi ok
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Ross
(@Ross_A_Sims) reported
@googlenesthelp can you help me understand something? when I ask my Google Home hub to shuffle music by an artist why does it default to YouTube and not YouTube music? It tells me there's nothing available on YouTube. I don't think of "shuffle" as a video word.
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John Zabroski
(@johnzabroski) reported
@googlenest I was assuming this was an NHL issue. Their website implies Android 5.0 or later is minimum phone requirements, and that Chromecast is allowed. But every year @NHL breaks things. I have been on hold on their 1-800 number for one hour.
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Edan Clay 🇺🇸
(@EdanClay) reported
@madammarsh @Suavebones @googlenest 70 is impossible to sleep. It wakes me up in a bad mood EVERY MORNING. Luckily I can turn it back down from my phone. But “smart” isn’t smart if it won’t do what you ask.
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Jim
(@JimBenis) reported
@googlenest @TukkaBag Any updates to this issue? I am having the exact same problem
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Lou
(@AmyLou2681) reported
@googlenest Hello, can you help me with my subscription, I’ve signed my nest door bell account uo with the wrong email address ? How can I get a refund and set it to the correct account please ?
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Ace Allegedly
(@2zzz4a925) reported
@googlenest how do I stop seasonal savings on nest? wtf is google changing my house temperature without my consent?! App keeps crashing and nothing about turning it off in “history” in the app like the google article says. No way to opt out in the msgs. Plz help
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John Mahon
(@Johnny_Mahon) reported
@googlenest I’ve performed a factory reset, created a new Nest profile, no improvement in performance. The random heating has always been an issue from 2014.
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Bex
(@panaceasaurus) reported
@googlenest Turned sensitivity right down, still no luck. My phone wakes up / responds initially, but then the "sure, timer starting now" comes from the Mini
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ʞr¡s
(@KrisCoady) reported
from
Middelburg, Provincie Zeeland
@googlenesthelp since I got my broken Nest Smart Thermostat replaced over a month ago, it's been everything but smart; Heating the house up at night, overruling schedules but also ignoring geofencing and heating up when no one is home. Is this fixable?
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Carl Torkington-Craven
(@CarlCraven) reported
@googlenesthelp hi my Nest thermostat has started reporting a W5 network error. I have Reset network, restarted thermostat many times. It cannot discover any networks, several available. Worked for about 12months then started with error. Thermostat works manually
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GLCMCFC
(@sopranocrazy) reported
@googlenest Amazon customer Service put your customer service to shame. Engaging helpful people who don’t put holding charges on people’s accounts for faulty broken equipment. They replace straight away
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Rob Wood
(@therobwood) reported
@googlenest The consumption is one thing but it going from signalling a change is required to urgently requiring it is my main issue. If I wanted 4am chirps I would have stayed old tech
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Karan Nayak
(@NayakKaran) reported
@googlenesthelp bluetooth is not working from past couple of weeks, I tried every procedure mentioned in your support portal but nothing works #GoogleNestHub #Bluetooth #googlehomebluetooth
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Gabriel Braña
(@gabrana_1959) reported
@googlenesthelp I’ve reseted two times the router and the point and I always get the same error
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laur
(@luthorscoulter) reported
@googlenest When my google home is playing music through my spotify account, it seems to pause briefly like it is buffering every 30 seconds or so. Is there a way to fix this?
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Clay VanArsdale
(@thatgenguy) reported
@googlenest I have tried this and I am getting the same issue sadly.
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Lucy MacLellan ANutr
(@MacLellanLucy) reported
@googlenest Nest Thermostat 3rd Gen Started to show W5 error and won't connect to wifi. Tried restarting Thermostat, restarting router, factory reseting thermostat, Manually entering wifi network and password and checking enough power supplied.
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Sergio
(@schiodo3) reported
@googlenest No, I can not get login to the app and it does not send an email to reset password. It has been months.