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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Google Nest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Google Nest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Google Nest users through our website.
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Sign in (40%)
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Website Down (23%)
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Online Features (15%)
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App Crashing (8%)
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Errors (8%)
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Device Failure (8%)
Live Outage Map
The most recent Google Nest outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Rödermark |
Errors | |
 Katy |
Device Failure | |
| Ashburn |
Sign in | |
 Lisbon |
Device Failure | |
| Jacksonville |
Sign in | |
| San Antonio |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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jimsepe
(@jimsepe) reported
@googlenest It started at 2am and then stopped at 2:30am. Then it started again at 2:45am and hasn't stopped. Got a ladder, pulled it down and now it is in the fridge to lesson the chirp.
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AMSFX35
(@AMSFX35) reported
@googlenesthelp This solution resolved the Google assistant issue. But now when I do a mesh test I’m only getting “OK” whereas before I was getting “great” and the points are sitting in the same places.
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Ole Grey Beard
(@BligittyBlamo) reported
from
New Port Richey, Florida
@googlenesthelp I haven't been able to reconnect my best thermostat for days now. Just stop seeing network. Tried everything please help!!
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a chemo who had chemo
(@terminalyill3st) reported
@autolycos @googlenest Swear to god my nest wanted to kill me. The wall plate connector went bad and I would wake up to my house being 90 degrees. It wouldn’t stop until it hit the emergency shut off
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Mike Suddick
(@mike_suddick) reported
@googlenesthelp I have a generation 1 Nest thermostat that constantly loses wifi. It’s only 30 feet from the router that consistently gives a speed of 500 mbps. None of my 3 protects have a problem. I have done all the things suggested online. It has done it since new. Any ideas?
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Paulo Vasconcelos
(@paulonetovasc) reported
@googlenesthelp Hello I'm having a problem with my google wifi. Its constantly crashing the conection, then I have to reset it. How can i solve this situation ? Thank you.
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Will Springer
(@willspringer) reported
@googlenest @madebygoogle How can I unlink an old Nest account from Google Home? It no longer shows as connected in the app and every time I sync devices it calls out an error because this old account is still trying to sync.
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Trae Anderson
(@Trae_Anderson) reported
@azz33z @googlenesthelp Were they able to help?
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Wear-A-Mask
(@RickOler) reported
@googlenesthelp is there a current issue with Google Nest Cameras not sending notifications. I have 4 outdoor cameras and a 5th doorbell camera. I used to see many many notifications a day. Now I get none. Not even from doorbell camera when I get a delivery.
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Jeremy Ringhoff
(@j_rings) reported
@googlenesthelp One of my nest thermostats has lost wifi. I have tried resetting, I double checked my router (all other devices work with wifi) and have unplugged for a while and plugged back into the base. Still have the issue "no networks detected"
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Trev
(@ttrrev) reported
@TeamYouTube @googlenest But when I use the @youtubemusic app on my pixel 5 I don't have these controls from the lock screen or drop down control bar.
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Nigel Busy Wearing A Mask 黄智豪
(@nigelw92) reported
Lesson of the day? If you have a @googlenesthelp thermostat and it has an issue, it is an absolutely FAFF trying to get a new one sent out.
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Christopher Jenkins
(@chrisjenx) reported
@googlenest whens the fix for digital zoom due?
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Luke Stark
(@lukesaysmoo) reported
The breaker tripped on my HVAC twice yesterday so it got cold af. And my @googlenest thermostat didn't notify me. My Nest camera will notify me out the ***** if it loses power or network. So why can't the server do the same for my thermostat?
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Kien Tan
(@kien1974) reported
@TimesRadio @googlenesthelp "Hey @Google, play Times Radio" keeps giving me Radio X. This has been a known problem for over 6 months. Fix?
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John Brighenti
(@john_brighenti) reported
@verizonfios router died this morning causing me to miss work and my kids to miss school work. Ran to worst buy when it opened and picked up @googlenest mesh and it's working brilliantly.
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Raghav Bansal
(@raghavbansal_rb) reported
from
New Delhi, National Capital Territory of Delhi
@googlenest @googlenesthelp facing sudden display issues with my Nest Hub. Left edge has turned dead black. Tried factory reset but to no avail. Please help.
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Anna George
(@annagmathew) reported
@googlenest our nest thermostat isn’t connecting to Wi-fi. We’ve tried everything and it still doesn’t connect. This situ has been going on for almost a month now. Please could you help us? Thanks!
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Aled
(@Aled) reported
@googlenesthelp Hello. Why is the thermostat scheduling function on the Nest app so awful? It hasn’t improved in years and it is still horrible to use. Is there a UX person at Google who can fix this? Please 🙏
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John Brighenti
(@john_brighenti) reported
@verizonfios router died this morning. Lost a morning of work and the kids missed several hours of school. Ran to worst buy as soon as it opened and snagged a @googlenest mesh bundle and it's working brilliantly.
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Mahmood
(@mahmoodddd__) reported
My google mini nest is making popping noises. Wtf. @Google @googlenest @googlenesthelp help please
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FIN&Home ® Inmobiliaria y Financiación
(@finandhome) reported
@googlenest @madebygoogle Hi. 2 people posted 2 fake comments on my Google My Business profile, so my company can’t #GrowWithGoogle, and although I contacted Google several times, Google doesn’t removes it. It’s fake spam and harm the company, could you please help me with @Google for remove it ? Thanks !
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Raghav Bansal
(@raghavbansal_rb) reported
@googlenesthelp Just a few days ago. No bumps or falls. Its been kept in a corner since the beginning. It was switched off for a few days and when i switched it on the screen had black spots and dead pixels. Please help!
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Gaurav Ramani
(@gaurav_ramanii) reported
@googlenesthelp Hi, I tried everything , read all the blogs related to the error showing "I couldn't communicate with the nest mini". Please help me out.
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Bill Oldham
(@twitjiver) reported
@googlenest will not connect to wi-fi. we have almost exhausted google/nest's online tips. anyone know the secret of our problem?
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Jesse Phelps
(@jessephelps) reported
@googlenest @jmwein Late to this party but just as irritated. You’re making your more advanced users suffer. Bad move.
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Rusty_D
(@Rusty_D) reported
@googlenesthelp hi there! My Nest Mini keeps on disconnecting from network. Is there a fix yet?
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Abhay Prasad
(@AbhayPr00301659) reported
@googlenest hey I dm you regarding a issue please reply .
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Andrew Herlands
(@AndrewHerlands) reported
@madebygoogle I would be calling @googlenesthelp for help in fixing my 3 Google Nest hubs...but after waiting for 2 months for tech support to resolve my issues successfully, I won't hold my breath that anyone would ever pick up.
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Jackson Hsieh
(@bkjaxxx) reported
@googlenesthelp My Nest 3.0 WiFi not working any more. It just won’t connect. I have this about a year