Google Nest status: device issues and outage reports
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Full Outage Map
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Problems in the last 24 hours
The graph below depicts the number of Google Nest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Google Nest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Google Nest users through our website.
- Device Failure (41%)
- Sign in (29%)
- App Crashing (12%)
- Errors (12%)
- Website Down (6%)
Live Outage Map
The most recent Google Nest outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Merritt Island
|
Sign in | 14 hours ago |
 Marseille
|
Sign in | 1 day ago |
|
Dallas
|
Device Failure | 7 days ago |
|
Montataire
|
Device Failure | 10 days ago |
 Kitchener
|
Device Failure | 12 days ago |
 Brentwood
|
Website Down | 17 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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Leslie π³οΈβπ (@madetea) reportedHey @googlenest - your app is the worst ever. Switching to Hive immediately.
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abhishek gupta (@guptab02) reported@googlenest it is really sad to see.. Google doesn't provide any support for damaged nest devices after warranty period.. And there are no stores as well who can look and fix it..
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brn (@Von_der_Land) reportedGoing forward I will be using my account to cuss on @googlenest everytime it randomly goes offline. Here we go⦠**** YOU @googlenest
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****** πΏβ·οΈπ₯ ππ¦ (@shorn2222) reported@googlenest what is going on? I canβt login
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Legoboy2002 (@Legoboy20021) reported@googlenesthelp Hey Google can you help me fix stuff on the internet because when I search up The Owl House I can see That The Where To Watch is hiding Prime Videos and Apple TV How Can I Fix This?
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JC (@Janncolon) reported@googlenest your support service is terrible!
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JMB πππ (@Jelly4lover) reported@googlenest Can you please help as the previous tenant has the pin for the thermostat to my heating I donβt so I cannot control the temperature or time of heating ? I have children in the house
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brn (@Von_der_Land) reported**** you @googlenest Your hardware continues to be a piece of something less than **** that it makes actual **** more valuable. @GoogleWifi1 I am going to keep Posting the same thing everyday and time this piece of **** breaks down for no reason.
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Judith Baumel (@JudithBaumel) reported@googlenesthelp My Google nest thermostats, doorbell camera and floodlight w. camera all stopped connecting to home internet. @verisonsupport says it can't help. What do I do now?
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John (@TheKramalan) reported@sundarpichai @Google @googlenest Please read ALL the apple App Store most recent reviews over the last year regarding the garbage dumpster fire the app is with Google nest cameras. Crashes. Lagging. Spinning wheels. Freezes. I have 9 cameras all unusable. Not just me. 1 stars!
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The nasty riff, but slower. π΅πΈ π±π§ (@nastyriff) reported@JeffDean Bro, I just want my @googlenest speaker to stop saying "Sorry, I don't understand". You broke it. Fix it. Get Gemini on that. And play the damn song I ask for, not a remix radio station.
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Brad (@BradFromFlorida) reported@zerohedge @googlenest @Google Probably from a couple hundred login attempts to be fair
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JMB πππ (@Jelly4lover) reported@madebygoogle @googlenest Can you please help as the previous tenant has the pin for the thermostat to my heating I donβt so I cannot control the temperature or time of heating ? I have children in the house
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Ryan Malacina (@RyanMalacina) reportedMonthly @googlenest cameras are trash post. So terrible at staying connected to the WiFi network and actually loading. What good are cameras that constantly DC or stop loading?
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ππ π£π£ππ«π‘π ππ π³οΈβπ π³οΈβπ (@correzpond) reportedHey @Google you have ****** up your entire #GoogleHome ecosystem & your assurances that you are listening to your customers & will fix things clearly are just more lies. Anyone who would actually consider *paying* for @googlenest must be insane or a MAGA supporter (same thing).
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Amy Alkon (@amyalkon) reported@hamids @googlenest @Google Is there a way to downgrade from this pile of ****?
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Aron Croft - Hidden ADHD (@aroncroft) reported@GoogleNest @MadeByGoogle I 'upgraded' my Home devices to Gemini and lost Continued Conversation. The help docs say I can't revert!? This is a major accessibility regression! Continued Conversation must be expedited for Gemini immediately. #GoogleHome #Gemini
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JJH (@justinjharman) reported@googlenest what is wrong with your product? Will not let me login after restarting the app and my phone. feel super safe with your product, not working and me not being able to monitor my house.
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TWNPKS β’ Open For Commissions (@DeadlyDraws) reported@googlenest @googlenesthelp why are your nest devices suddenly garbage? Owned a nest mini for years and recently it has multiple times a day just lost connection to all other smart devices on the account. App shows them as βofflineβ but they are online and functional. Fix this
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Prabhnoor Singh (@Prabhnoor0007) reported@googlenesthelp @suzfly Hi. I need help with my nest thermostat
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TWNPKS β’ Open For Commissions (@DeadlyDraws) reported@googlenest @googlenesthelp why are your nest devices suddenly garbage? Owned a nest mini for years and recently it has multiple times a day just lost connection to all other smart devices on the account. App shows them as βofflineβ but they are online and functional. Fix this
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Bryan Davis (@brycdavis) reported@googlenesthelp I did and was ZERO help. Just make gemini work.
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Denise (@YikesThisWorld) reported@GoogleNest @rishi_chandra @rosterloh Loyal customer w/4 Nest thermostats. Google repeatedly denied a Nest upgrade promo for 1 of the units since it was offline during a reno. If this is how they treat loyal users, Iβm done. All 4 will be replaced with competitors. #GoogleNest
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Dominick A. Scarfogliero (@dominick4233) reported@jp2e @verge @googlenest Oh isnβt the smart home fun! I currently only use Google Home, would adding Home Assistant to the mix help them talk to each other?
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Wendy Bunt (@wendy_bunt) reported@BanHammerJags @MAGABarbie317 @googlenest In your last post....this quote from you "he was framing John's death as an accident"....please explain! If you are already signed into the Ring app, you do not need to sign in again to use it, as it is designed to keep you logged in for, at minimum, 30 days of consistent use!
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Meny Ventura (@IamMenyfresh) reported@googlenesthelp are yβall down in the US?
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Luise #muddyankles π΄σ §σ ’σ ³σ £σ ΄σ Ώπ³οΈββ§οΈπ³οΈβππΊπ¦ (@luise_g) reported@googlenest stop sending me reminders to replace my nest smoke/ CO sensor, when there is no google nest replacement device in the UKβ¦ wholly pointless and VERY annoying, exceptionally poor customer service β¦ Iβm sure Google has loads of useless excuses though β¦
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Raymond Snijders (@rsnijders) reported@TuneInSupport @googlenest @googlenesthelp After six years of listening to Dutch radio stations on my 3 Google Nest Mini device, i get a 'This station is not available in your country' notice several times a day! Please fix this!! It's getting on my nerves!
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Robert Chambers (@robbierooms) reported@googlenesthelp @JuliaYetter Iβm having a similar issue, please help?
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Coty (@cotywithaT_) reported@Farr351226 @googlenest @madebygoogle Yes it seems everyone that switched has same issue but Google makes it seem itβs not common and an issue on my end. Very frustrating