Google Nest status: device issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Google Nest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Google Nest users through our website.

• Sign in (55%)
• App Crashing (15%)
• Device Failure (10%)
• Website Down (9%)
• Online Features (8%)
• Errors (3%)

Live Outage Map

The most recent Google Nest outage reports came from the following cities:

City	Problem Type	Report Time
Oak Lawn	App Crashing	17 hours ago
Morton Grove	Device Failure	13 days ago
Boston	Device Failure	18 days ago
Federal Way	Device Failure	25 days ago
Riverside	Sign in	26 days ago
Barnet	Device Failure	27 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sarah Hamilton (@SarahHamil78598) reported 2 minutes ago

  @looplunchrun @googlenesthelp I encountered this issue; TysonNerd1 on X fixed it.

• 
  abhishek gupta (@guptab02) reported 3 minutes ago

  @googlenest it is really sad to see.. Google doesn't provide any support for damaged nest devices after warranty period.. And there are no stores as well who can look and fix it..

• 
  K-Ray (@KodessAxK_Ray) reported 8 minutes ago

  @googlenest @madebygoogle doorbell rang tonight, and video froze. In the Google home app, it showed my doorbell camera offline for approximately 90 seconds before video restored. This is obviously problematic - thoughts? Any help is appreciated.

• 
  Lufifi (@lufitoom) reported 10 minutes ago

  @googlenesthelp @YORKIE007 Fix your status page ffs.

• 
  Kimber (@KimberA777) reported 11 minutes ago

  @chiIIum @Google @googlenest MY OPINION-Actually, there is a lot more footage that won't be released due to: (1) it will not help in identifying any of the suspects (2) it's being blacked out because it shows Nancy being walked out the front door (3) it could be detrimental to the case.

• 
  Jason (@JasonKatz633411) reported 12 minutes ago

  @googlenest both of my nest temperature sensors disconnected in the middle of the night. I've gone through all the troubleshooting to reconnect. They get added to my account but perpetually show no connection. Is this part of a larger outage? Can you assist?

• 
  54V4G3 (@L354UV4G3) reported 14 minutes ago

  @googlenesthelp fix the Nest app! I heavily rely on my Nest cams daily. I do not want the Google Home app.

• 
  John (@TheKramalan) reported 19 minutes ago

  @sundarpichai @Google @googlenest Please read ALL the apple App Store most recent reviews over the last year regarding the garbage dumpster fire the app is with Google nest cameras. Crashes. Lagging. Spinning wheels. Freezes. I have 9 cameras all unusable. Not just me. 1 stars!

• 
  Envelope Gravy (@dubsy54321) reported 20 minutes ago

  @brian1222333 @Google @googlenest Yeah the switch essentially killed my nest camera. It's always offline now.

• 
  Kelly Smith (@4kellysmith) reported 22 minutes ago

  @googlenesthelp My landlords installed one and they/I don't have a user's manual. pls help.

• 
  El Guapo (@Bwhite4363) reported 23 minutes ago

  @googlenesthelp @jburris69 @madebygoogle Don’t need to update you. Everybody complaining about Nest being down. You need to update your customers.

• 
  johnnycadillac (@johnnynocannoli) reported 24 minutes ago

  @googlenesthelp both my units lost WiFi connectivity. Tried reboot, reset, manual WiFi entry, everything. Can you guys please help? Thanks

• 
  Alan Neveu (@AlanNeveu) reported 25 minutes ago

  Hey @googlenest have not been able to sign in using Nest un/pw for 36 hours. Everything okay over there? Also cannot migrate to Google signin because they requires Nest signin during migration.

• 
  Jerry Harvard (@rentmygeek) reported 26 minutes ago

  @googlenesthelp @YORKIE007 Wrong status page.. still down.

• 
  The Handlebar Gamer (@RSDCDN) reported 27 minutes ago

  Ok.... I am after homekit enabled smoke/carbon detectors. @googlenest protects are all at the end of their lives. They don't make them anymore. So, Trying to find what works/is available in canada (NA). There are "smart" ones from Kidde and a homebridge plugin. Any help?!

• 
  Bill Dixon (@WOsloop_ORD) reported 34 minutes ago

  @googlenest Do you still manufacture Smoke/CO2 monitors? I am having a problem with one and probably need to replace.

• 
  ContractBuddyApp (@UseCBApp) reported 35 minutes ago

  @googlenest @madebygoogle warnings every night despite "Nightly Promise" being OFF. You have broken my ecosystem. I need a full prorated refund for my 7 units immediately so I can switch to a supported UK brand. #NestProtect

• 
  brn (@Von_der_Land) reported 39 minutes ago

  **** you @googlenest Your hardware continues to be a piece of something less than **** that it makes actual **** more valuable. @GoogleWifi1 I am going to keep posting the same thing everyday and time this piece of **** breaks down for no reason.

• 
  andytami (@andytami) reported 41 minutes ago

  @googlenest when will you fix your terrible video playback system. I wish I never migrated from nest. No rewind from a live video? Seems archaic.

• 
  Global Fcts (@globalfcts) reported 43 minutes ago

  @googlenesthelp NEST is down. Again. Any update please?

• 
  bren (@brenrav1955qpr) reported 47 minutes ago

  @googlenest do you have a problem today

• 
  Louis Glaser (@looplunchrun) reported 47 minutes ago

  @googlenesthelp service seems to be down despite your status detector saying all clear. Cannot log into account on app or web. Have tried different devices to no avail. Please help.

• 
  brn (@Von_der_Land) reported 51 minutes ago

  **** you @googlenest Your hardware continues to be a piece of something less than **** that it makes **** valuable.

• 
  CC (@TheDocsPond17) reported 51 minutes ago

  @googlenest is there an issue going on with the app?

• 
  Unbiblical Cord (@UnbiblicalCord) reported 54 minutes ago

  I moved into a house with #Nest. Won't use Google products again. The @googlenest app constantly signs me out despite it being a Google sign-in. It's repetitively asking me to subscribe to Google Home Premium. If tech automates, why would I pay for it to do **** automatically?

• 
  Traci L.🌎🇺🇸✌🏽💕 (@Sweetietweetttt) reported 55 minutes ago

  @status_is_down Down in FL, one day after taking a $100 resubscription fee from my bank account, with no notice yesterday. Horrible service @googlenesthelp

• 
  JMB 📚🖍🍓 (@Jelly4lover) reported 56 minutes ago

  @googlenest Can you please help as the previous tenant has the pin for the thermostat to my heating I don’t so I cannot control the temperature or time of heating ? I have children in the house

• 
  brn (@Von_der_Land) reported 57 minutes ago

  **** you @googlenest Your hardware continues to be a piece of something less than **** that it makes **** valuable.

• 
  Paul Barrett (@PaulBarret18256) reported 58 minutes ago

  @Google @GoogleNest @madebygoogle I own 14 Google Home/Nest devices across two homes. Since the forced Gemini rollout, basic features (hands-free calls, routines) are broken unless I hand over more data. Safety risks in the car too. Any chance of a buy-back program for loyal customers whose paid-for hardware is now deliberately degraded? #GoogleHome #GoogleNest #GeminiFail

• 
  Raymond Snijders (@rsnijders) reported 58 minutes ago

  @googlenesthelp Resetting the Nest Mini (unplugging/plug back in) does fix the problem temporarely but somehow the Nest Mini or the Tunein app fetches new and wrong geodata location info and it refuses a new radio session for Dutch stations like Radio 10 and Radio Veronica. Will DM tomorrow.