Is Google Nest down?
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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Google Nest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Google Nest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Google Nest users through our website.
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Errors (33%)
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App Crashing (25%)
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Device Failure (25%)
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Online Features (8%)
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Website Down (8%)
Live Outage Map
The most recent Google Nest outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 San Jose |
Online Features | |
| Elk Grove Village |
App Crashing | |
| Enid |
Device Failure | |
| San Jose |
Errors | |
 Santiago |
Errors | |
| Santa Ana |
Device Failure |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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Nick
(@nickwhoward) reported
@Gays4Tesla @gregoryxandrew @googlenest Yeah, you're not the mean type. I can understand how in that panic state when everything went offline (been there), he might have thought you were being a jerk
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r2key
(@rtookey) reported
Hey @google are you guys planning to EVER fix the @googlenest mini so it doesnt keep falling of wifi for majority of users?
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Lubor Ptacek
(@LuborP) reported
The updated @googlenest algorithm is ingenious: Keep lowering down the temperature until I can't bear it and have to raise it manually. Repeat.
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Jee hom
(@mirepoix168) reported
@googlenesthelp Everything plugged in. This issue is intermittent.
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Bitcoin en Cryptocurrency
(@bitcoincryptonl) reported
@royhendrickx @googlenesthelp I have the EXACT same problem, since yesterday my Google home devices refuse to find or play anything on @netflix - very frustrating. I relinked a couple of times to no avail. Other video apps work fine.
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Dave3997
(@Dave39972) reported
@googlenesthelp Just installed latest Nest and problem resolved.
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Greg's Finds
(@GregsFinds) reported
4 hours after my nest account was corrupted & unable to use it (door lock, smoke detectors, security system, thermostat, security cameras)...they're saying engineers need to look into what broke & it'll be days before any of them are working again. WTF @googlenest @googlenesthelp
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Benjamin Roza
(@BenjaminRoza) reported
Hey @googlenest, I really hope your next Nest Hub had a 3.5mm audio output. Bluetooth to external speakers is SOOOO buggy.
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Seth Lenzi
(@SethLenzi) reported
@AmmarH32183346 @googlenesthelp Had same issue today. Solution was to have thermostat connect to my phone's wifi hotspot, then disconnect, then reconnect to home wifi (re-entering password)
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Lee Bearton
(@LeeBearton) reported
@googlenesthelp Nest still not working. Two weeks after spending two hours on phone with Nest, I still have nothing more than a very expensive doorbell ringer.
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Laura Gilbert
(@GilbertBurke) reported
@googlenest how do I order a new heat link? Totally dead, less than a year old and can’t get any help from your website at all? #freezing
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Marissa Turner
(@marturner4) reported
We have a @googlenest. @ 0200 it went offline & said no power to the red wire. Man comes out, fixes it, leaves. 4 hours later, it’s offline again. Same error (e195) as last time. Besides replacing it again, any tips?
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Adrian Brookes
(@abrookesuk) reported
@googlenesthelp yet again all cameras are down. Have rest everything and only the cameras won’t connect - giving me an NC error that says password is wrong. It’s not! I am so frustrated with your lack of reliability
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Nati Rob Ill
(@I_Think_Love) reported
@googlenesthelp My nest no longer connects to wi fi. I have rebooted router, rebooted nest, reset nest and nothing seems to work. My nest has been down from wifi for atleast a year. Can you assist me?
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Dave3997
(@Dave39972) reported
@googlenesthelp T-mobile, AT&T. Today was the 1st time I had tried to save a clip after installing the latest Nest app version. It's happened only once before & that too was after I installed a new Nest app. It was fixed by Nest with another release. Hopefully next release will fix it again.
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Bitcoin en Cryptocurrency
(@bitcoincryptonl) reported
Dear @madebygoogle @googlenesthelp since yesterday my Google home devices refuse to find or play anything on @netflix - very frustrating. I see some other Twitter users are having the same problem. I relinked a couple of times to no avail. Other video apps work fine. Now what?
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Patrick Curtis 🇺🇸🌊🇺🇸🌊
(@Player2b) reported
@billprady @Google @googlenest They'll fix it when they let us choose our own wake phrase. So, never.
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Esteemed Sovereign Duke Of Spann
(@Mr_Spann) reported
@LBrothersMedia @googlenest **** was fast!
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Bitcoin en Cryptocurrency
(@bitcoincryptonl) reported
@googlenesthelp @royhendrickx I have the EXACT same problem, since yesterday my Google home devices refuse to find or play anything on @netflix - very frustrating. I relinked a couple of times to no avail. Other video apps work fine. Now what?
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Bryan W.
(@Weissenhiemer) reported
@googlenesthelp Issue started two weeks ago for no reason. I noticed when I couldn’t connect on the app. Other devices still connect. I tried disconnecting my other devices in case they were interfering with the Nest but still nothing. Manual WiFi connect doesn’t work either
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Esteemed Sovereign Duke Of Spann
(@Mr_Spann) reported
For any of you that have a @googlenest Thermostat, how in the hell do you get it to just maintain a damn temperature? My **** be letting the temperature drop like a **** in here before firing the furnace back up.
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Brandon
(@Brandon_Dallas8) reported
@googlenesthelp I’ve never really had any problems with it in the past and it’s always been very reliable. I can’t figure out what the problem is! It seems to just shut off my I push the button.
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Lifeizgud75
(@jj3813jj) reported
@googlenesthelp My nest thermostat cant find my wifi when my other devices can. Help!
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Lawrence
(@Lawrenceismynam) reported
@googlenesthelp all of my nest temperature sensors are not connecting. What is the issue now?
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Candice
(@cwarltier) reported
@googlenesthelp I've attempted to fix my thermostat, hired a contractor who says it is broken and I need a replacement. Why can't I get a hold of anyone to help me? It is zero degrees in Chicago. Please advise immediately.
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Lee Bearton
(@LeeBearton) reported
@googlenesthelp Any chance of anyone ever sorting out my Nest Aware issue. Have called and was told it was being investigated. Since then, nothing. I just have a pointlessly expensive doorbell ringer now. Was all fine when it was Nest. Since Google took over it has been nothing but trouble.
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PJK
(@PJKle381) reported
@googlenest my nest stopped working, so I did some research and found out a lot of the nest have a problem with dropping the WiFi. I have gone through all the remedial actions and it still won’t connect. I’m looking for some help or a new nest to replace the faulty one I have.
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Brandon
(@Brandon_Dallas8) reported
@googlenesthelp I’ve never really had any problems with it in the past and it’s always been very reliable. I can’t figure out what the problem is! It seems to just shut off when I push the button.
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ოarῐa ᥨaῃ𝙜әr 🚁 😷 🇺🇸
(@mlanger) reported
@roach @googlenesthelp So does that mean your home’s climate control won’t work? Because that would be a very bad thing in the winter where you live.
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Dave3997
(@Dave39972) reported
@googlenesthelp after installing latest vers of Android Nest App can no longer save clips to phone. I restored back to a version from Nov 2020 and that solved the problem.