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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Google Nest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Google Nest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Google Nest users through our website.
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Sign in (45%)
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Online Features (14%)
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Device Failure (14%)
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App Crashing (10%)
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Website Down (10%)
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Errors (7%)
Live Outage Map
The most recent Google Nest outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Bhubaneshwar |
Online Features | |
 Whitchurch |
Website Down | |
 Rochester |
Device Failure | |
| Didcot |
Online Features | |
 Paris |
Sign in | |
| Doullens |
Website Down |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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Brad
(@BradleyBrowns12) reported
@googlenesthelp help my nest Learning Gen3 will not connect to WiFi or app. I restarted everything twice !
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ZeStYQuEeN
(@ZeStYQuEeN01) reported
When you ask your @googlenest what you should do with your @amazon Alexa and it starts playing @Skepta Shutdown! #Epic #Google #Amazon
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Rupert Pupkin
(@Mr_November7) reported
Hey @googlenest I just threw you away in the garbage because you’re so ******* stupid and seem to test my patience every time. **** Google Home, piece of ****.
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Somethingaboutmazie
(@xdirtydiana__) reported
from
Tampa, Florida
@googlenesthelp my nest thermostat changes the temperature by itself I’ll put it on 70 and it’ll move to 74 without me switching it manually. I went on the app and turned off eco and it still changes on it’s own. Help?
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Anna C
(@AnnaRCocco) reported
@googlenesthelp having trouble connecting my chrome cast ultra all of a sudden - can’t connect to any of my Wi-Fi networks even though there is internet working - can you help? The device itself is quite hot as well.
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Derek Kinsman is doing Zine Quest 3 🇨🇦
(@derekkinsman) reported
@googlenest Two Protects (manufacturing date of Aug 2015). They give me error code P006(3.10). Wifi network, passwords are all fine.
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Fabián
(@AngelFabs90) reported
from
Juárez, Estado de Chihuahua
@googlenesthelp @Google my account was hacked, what can i do? Help me please!!! I can't change the password and they change the phone number and alternative email!
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Carlos Benitez
(@CarlitosAK47) reported
@googlenesthelp My router is in the second floor but I have different " linksys velop's" around my house and one right next to the front door. The light is green, stays green even when in the app shows offline.
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JERSH
(@jersh) reported
why does @googlenest have the absolute worst user experience?!
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Steve #MMT #JobGuarantee
(@producersteve) reported
@getawair it would be cool if you offered an integration with @googlenest and searched for correlation with when my heater / AC was on. I can’t help but wonder if spikes in VOCs are caused by things near the heater vent heating up but it’s tough to eyeball it
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Adam DeLay
(@DeLayedAdam) reported
@googlenesthelp My Thermostat randomly lost my wifi connection and it can no longer find my network. All the other wifi enabled devices work fine. I've restarted the device multiple times and it still can't find my network... #Help! Please.
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Alex
(@alexjustesen) reported
******* @googlenest camera. Got broken into this morning and even though it clearly logged activity, the video just cuts off. It's getting replaced with @Ubiquiti g4 pro.
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Demetrius F3Yogi
(@Dallen111629) reported
@googlenesthelp having issues with my Nest Yale locks constantly going offline. Even though my Nest connects remain solid green. Advise please.
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Kintesh Patel
(@KinteshPatel14) reported
@googlenesthelp Hi my nest thermostat is not showing any WiFi networks. I have reset the unit, even letting it power down. I have test the router and reset that as well and my other nest thermostat downstairs see all the networks and works fine.
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Sug@r
(@Dotmatrixxx) reported
@googlenest @madebygoogle something is wrong with all my speakers and Google Home Screen. I ask how is the weather today and starts playing music. Also I click on the screen weather for today and says it can’t help with that. !?!?’ What’s going on. I ask that everyday
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Nik Halton
(@nikhalton) reported
@googlenesthelp Hi, is there an obvious reason why my Nest Thermostat Display-3.4 and Heat Link Amber-2.5 might intermittently stop communicating with my boiler? I've had the boiler serviced and the issue isn't at that end. Troubleshooting advice appreciated.
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Wraclaw
(@hyakris) reported
@googlenesthelp Good Day all, im having trouble connecting my nest thermostats to my wifi. And the battery keep is not charging as well. I already reset the device and still the same issue. Please help. 🙏
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Dale Wigden-Wright (he, him, his)
(@dwigdenwright) reported
I’ve just concluded (without a satisfactory resolution) the 👏🏾 WORST 👏🏾 customer experience with @Google for a @googlenest replacement #NestHello doorbell....
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dlou
(@dmhlou) reported
@googlenesthelp my google nest mini keep disconnecting from wifi keep saying can’t find your wifi. Reboot not work I have to do factory reset every morning in order able to listen news. See your case # 5-7565000030586 can you fix it replace my device?
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Rockstarjoe
(@rockstarjoe) reported
@DuncanJon @googlenest Just chiming in to say that I am also having this issue all of the sudden. Same 3rd gen nest thermostat.
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ScottdeRis
(@derisRiceballs) reported
@googlenest @madebygoogle Nest Guard and trying to set up Google Assistant. I recieve the 'There may be a problem' error on Google Home. There is no 'Works with Nest' option on the Nest settings. Cannot activate Google assistant
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David Bernstein
(@Davidmb_83) reported
@ring I’ve had a @googlenest doorbell for a few years. Anytime there’s a power outage I have to remove the camera and reinstall it. I’m getting tired of doing this. Does yours have the same problem. I want to switch
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50PlusOrMinus
(@50plusORminus) reported
@googlenesthelp @coffeewrench I’m in US and having exact same issue with one of my learning thermostats. Won’t find any nearby networks - just keeps searching. Done all troubleshooting. Nothing. Help!
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Zul3ika Suaz0 ॐ
(@sullysuazo) reported
Do not buy the Nest Learning Thermostat 3rd Gen, it broke after 6 months and it's a nightmare trying to return it to home depot or google even though it has the factory warranty. @googlenest
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DJ Trogy | TruckersFM
(@djtrogy) reported
@googlenesthelp My lenovo smart clock has no weather information and the assistant just says "heres what I found on the web" and then goes silent when asking for weather. The weather in the google app is also broken. Hmmm.
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Jonny Duncan
(@DuncanJon) reported
@googlenest Hi I have a problem with my Google Nest that has dropped out WiFi and I've tried all the drills to reset and still no joy? Thanks Jonny/UK
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eggswithlegs
(@eggswithlegs2) reported
@googlenest @garratt_al I’m having the same issue, almost all my nest devices work fine except for one specifically!
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k p
(@kevipaddy) reported
@googlenesthelp @Google hi, my nesthello has just decided to lose power. What do you suggest for trouble shooting? I've checked the fuse in the plug.
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The V stands for V-Stro
(@SkinnyVinny408) reported
@googlenesthelp I setup a routine to broadcast a message every night at 8pm. I no longer want this, but the routine is not listed anywhere on my list of routines so I can't delete it. As a result a loud broascast is sent daily across all 6 of our Google homes every night! Help!
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chris collins!
(@oolunchbox) reported
@googlenesthelp @madebygoogle I've got 4 Nest Protects that are having issues connecting to WiFi and/or being added to my Nest account. I've run through all the troubleshooting steps and I'm still having issues. I was able to reset one and get it added after many tries. HELP PLS!