Google Nest status: device issues and outage reports
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Full Outage Map
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Problems in the last 24 hours
The graph below depicts the number of Google Nest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Google Nest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Google Nest users through our website.
- Sign in (42%)
- Website Down (19%)
- Device Failure (19%)
- App Crashing (10%)
- Errors (6%)
- Online Features (3%)
Live Outage Map
The most recent Google Nest outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Montataire
|
Device Failure | 2 days ago |
 Kitchener
|
Device Failure | 3 days ago |
 Brentwood
|
Website Down | 8 days ago |
 Wesley Chapel
|
Device Failure | 24 days ago |
|
Sandusky
|
Device Failure | 24 days ago |
|
Tampa
|
Errors | 1 month ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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Shaggy Scurge (@ShaggyScurge) reported@googlenest STOP ******* turning my ******* thermostat down on my ******* boiler system. #retards
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๐๐ ๐ฃ๐ฃ๐๐ซ๐ก๐ ๐๐ ๐ณ๏ธโ๐ ๐ณ๏ธโ๐ (@correzpond) reportedHey @Google you have ****** up your entire #GoogleHome ecosystem & your assurances that you are listening to your customers & will fix things clearly are just more lies. Anyone who would actually consider *paying* for @googlenest must be insane or a MAGA supporter (same thing).
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Ben Marshall (@marshallb60) reported@googlenest hi my doorbell wonโt re attach to the plate. I think the pin at the top isnโt popping out. Is there a way to fix it?
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Nicholas Houston (@nichouston) reportedyo @googlenest every time you turn up my a/c when im gone and i come home to a warm house, i crank that **** way down to cancel out your woke climate change bs, how bout you tell your executives to turn in their private jets!!!!
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Rebecca (@LivinLife0106) reported@googlenest Why can I not access my nest? It says no power. It just had power. The power is working at my house just fine. I'm getting an E73 error.
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Dustin ๐๐ป (@0xDustinP) reported@zerohedge @googlenest @Google Well this sure looks bad.
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Harry Papadhimitri (@papadhimitri) reported@googlenesthelp I have a problem with my nest thermostat third generation I had before in the app but now doesnโt connect anymore to the WiFi Can you halo me to solve this or replace the thermostat ? I did hard reset to factory settings and still the same
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John (@TheKramalan) reported@sundarpichai @Google @googlenest Please read ALL the apple App Store most recent reviews over the last year regarding the garbage dumpster fire the app is with Google nest cameras. Crashes. Lagging. Spinning wheels. Freezes. I have 9 cameras all unusable. Not just me. 1 stars!
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Danny S (@mikeybye22) reportedDone with you @Google @googlenest, bricking remote connectivity to perfectly working Gen1/Gen2 Nest thermostats and forcing hardware upgrades that aren't needed? Go **** yourselves. I'm replacing ALL of my Google/Nest devices in my properties with Ecobee. ๐๐๐๐
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Dr. Bill Davis (@Dr_Bill_Davis) reported@googlenesthelp Hi Google Nest Support โ I requested a phone callback through the official Help Center for my Nest Wi-Fi Pro issue, but never received the call. Iโve tried multiple times with no follow-up. Can you help escalate this or advise the best next step to reach a live support agent? Thank you.
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Barron (@mobn28) reported@googlenesthelp I have having trouble connecting my Nest Thermostat to my wifi. Everything in the house finds WiFi. I tried rebooting everything and still nothing. Iโm not sure what my next steps would be. Thank you for any help with this.
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Green 6382 (@DbeanB51341) reported@zerohedge @googlenest @Google Why did you ask the ******* FBI for help genius?
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Sam Modell (@samboni96) reported@googlenest Nest app isnโt working. Canโt login and I know my info is correct.
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JMB ๐๐๐ (@Jelly4lover) reported@madebygoogle @googlenest Can you please help as the previous tenant has the pin for the thermostat to my heating I donโt so I cannot control the temperature or time of heating ? I have children in the house
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Janet Vuksta James๐บ๐ธ (@janetj100) reported@googlenesthelp my cameras show live in the Google home app but upon selecting them, they just spin and black! Iโve rebooted router, phone, reinstalled app! Any help would be appreciated!
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Raymond Snijders (@rsnijders) reported@googlenesthelp Resetting the Nest Mini (unplugging/plug back in) does fix the problem temporarely but somehow the Nest Mini or the Tunein app fetches new and wrong geodata location info and it refuses a new radio session for Dutch stations like Radio 10 and Radio Veronica. Will DM tomorrow.
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Manan Patel (@MaNaN94127) reported@googlenesthelp i have google nest 3rd gen. When i bought it was connecting to wifi easily. However, all of sudden it stopped connecting. I jave tried all possible troubleshooting for the nest to connect to wifi, still cannot connect. Please help
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Jared (@Jared4692002) reported@googlenesthelp Tried thatโฆ โYou must sign in before contacting a support specialist. Please sign inand then refresh this page.โ THE PROBLEM IS I CANT SIGN IN!!! Whatโs plan B.
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John (@TheKramalan) reported@sundarpichai @Google @googlenest Please read ALL the apple App Store most recent reviews over the last year regarding the garbage dumpster fire the app is with Google nest cameras. Crashes. Lagging. Spinning wheels. Freezes. I have 9 cameras all unusable. Not just me. 1 stars!
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JC (@Janncolon) reported@googlenest your support service is terrible!
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John (@TheKramalan) reported@sundarpichai @Google @googlenest Please read ALL the apple App Store most recent reviews over the last year regarding the garbage dumpster fire the app is with Google nest cameras. Crashes. Lagging. Spinning wheels. Freezes. I have 9 cameras all unusable. Not just me. 1 stars!
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Chad Boudreaux (@ChadB0826) reported@googlenesthelp I have a nest thermostat that will not connect to wifi (2.4 ghz). I've tried everything from reset, to router reset, an other trouble shooting methods. It's never connected since the day I purchased it new. I firmly believe its the nest device not working.
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Ryan Hammer (@RyHammy) reported@googlenesthelp Hello, I am currently trying to enter a Google support chat (hours 12a-1159p) but the button is greyed out & says chat not available. Just looking for help on a nest wifi point that will no longer connect, thank you! -Ryan
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Robert Chambers (@robbierooms) reported@googlenesthelp @JuliaYetter Iโm having a similar issue, please help?
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Coty (@cotywithaT_) reported@Farr351226 @googlenest @madebygoogle Yes it seems everyone that switched has same issue but Google makes it seem itโs not common and an issue on my end. Very frustrating
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rabbitinnh (@Rabinnh) reported@googlenesthelp It's pretty obvious that your service is down since all these people are reporting it so it's not just me. You're returning 503 errors from a desktop. You guys don't seem to be too on top of things.
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Leah Bass (@leahmbass) reportedHey @googlenest get your **** together. Why would you discontinue support on older generations of thermostats when they work perfectly fine. I bought mine brand new 11 years ago & it still works good as new. Iโm not going to drop another couple hundred bucks just to use the app
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Shawn Smith (@ShawnSm76068634) reported@madebygoogle @Google @GoogleNest 5-yr customer. Replaced dead Gen 3 doorbell Dec 5 with new Nest Doorbell. Dec 20: charged $180 annual; still linked to the broken one (not installed). New doorbell = unable to link. Been overpaying for worse service. Spt no help No refund.
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John (@TheKramalan) reported@sundarpichai @Google @googlenest Please read ALL the apple App Store most recent reviews over the last year regarding the garbage dumpster fire the app is with Google nest cameras. Crashes. Lagging. Spinning wheels. Freezes. I have 9 cameras all unusable. Not just me. 1 stars!
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DobieGillis (@EP1tch91469) reported@p_e_a_c_e5566 @MAGABarbie317 @googlenest So what you're saying is that it shows Karen hitting Officer Okeefe yet the MSP/NDAO didn't request it? Wouldn't that prove their entire case? Explain it like we're all 5 year olds as to why they wouldn't want the smoking gun or better yet the broken taillight?