Google Nest status: device issues and outage reports
No problems detected
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Full Outage Map
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Problems in the last 24 hours
The graph below depicts the number of Google Nest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Google Nest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Google Nest users through our website.
- Device Failure (38%)
- Errors (25%)
- Online Features (21%)
- App Crashing (13%)
- Sign in (4%)
Live Outage Map
The most recent Google Nest outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Bend
|
Online Features | 2 days ago |
|
Houston
|
App Crashing | 11 days ago |
|
Spring
|
Online Features | 11 days ago |
|
Houston
|
Sign in | 11 days ago |
 Blain
|
Device Failure | 1 month ago |
|
Paris
|
Errors | 1 month ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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bren (@brenrav1955qpr) reported@googlenest do you have a problem today
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Connor Skorupski (@ConnorSkorupski) reported@googlenesthelp My account has been hacked I need to get into my account please help
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K-Ray (@KodessAxK_Ray) reported@googlenest @madebygoogle doorbell rang tonight, and video froze. In the Google home app, it showed my doorbell camera offline for approximately 90 seconds before video restored. This is obviously problematic - thoughts? Any help is appreciated.
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Angel (@AngelOf1764) reported@Gardyloo_Alert Every man should have a camera facing their door and living area, not wifi but micro sd or usb thumb drive to protect themselves from bad people like this woman. **** like @googlenest from @Google goes to from cloud and they use it for their ai and spying on you, the evil cloud
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Shaggy Scurge (@ShaggyScurge) reported@googlenest why in ******** does my thermostat have a schedule that I ******* deleted yesterfuckingday?
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Ryan 💻🎧 (@therealryanhale) reported@googlenest are you deadass putting my thermometers on eco mode in 100 degree weather? My house just shot up to 80 degrees inside without notifying me or anything. This is legit one of the worst home products I have ever purchased. This hasn't helped us at all
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Sircoynie 🏴 (@sircoynie) reported@googlenest my nest is connected to the internet but app showing it as offline?
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Valentino Gonzales (@nodoubt212005) reportedI’m having trouble with the video or securing my @googlenesthelp camera. I’ve watched all the videos, but none of them mention a secure loop that’s connected to the camera.
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quad (@djquadrillion) reported@googlenesthelp @looplunchrun The dashboard says everything is fine but users here are reporting outages and on down detector… why is the page saying all is good when it’s clear that isn’t the case?
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Amy Alkon (@amyalkon) reported@hamids @googlenest @Google Is there a way to downgrade from this pile of ****?
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Jason (@JasonKatz633411) reported@googlenest both of my nest temperature sensors disconnected in the middle of the night. I've gone through all the troubleshooting to reconnect. They get added to my account but perpetually show no connection. Is this part of a larger outage? Can you assist?
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Adrock (@Adrock318) reported@googlenesthelp The connection between Google Home and Xbox servers is down for everyone since yesterday. Google Home is showing Xbox as offline and when we try to reconnect the service it says it cannot connect to Xbox. When can we expect a fix?
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the cro. (@verygonenotsoon) reported@googlenesthelp @googlenest #google #nest fix the app. It’s not working. Unreliable.
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Mike (@PMad99) reported@googlenest hey can we please fix Familiar Face Detection? Its been the worst in its class by FAR for too many years! I have to correct it every single day. Its AWFUL!
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Ed Piotrowski (@EdPiotrowski) reported@johncu71 It’s a ring camera in night mode. @googlenest still far better but sucks that they don’t have time lapse like they used to. When will those capabilities return Google?! Please fix it!
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Marcia Cooper (@MarciaC40558) reported@looplunchrun @googlenesthelp Faced the same problem; TysonNerd1 on X solved it.
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Gavin Melling (@generationgav) reportedLooks like I'll be getting rid of all of my @madebygoogle and @googlenesthelp equipment, as Google Support is about the worst I've dealt with. Being charged double on my Google AI account and being told that nothing can be done, despite it being illegal.
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Phil Humphris (@PhilHumphris) reported@googlenesthelp I've done all that, even had your support team access my smart speakers to check they are working ok & have updated firmware & there is no problem. Now today no radio stations work not even @tunein
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ContractBuddyApp (@UseCBApp) reported@googlenest @madebygoogle warnings every night despite "Nightly Promise" being OFF. You have broken my ecosystem. I need a full prorated refund for my 7 units immediately so I can switch to a supported UK brand. #NestProtect
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Dawgged (@DawggedSoftware) reported@zerohedge @googlenest @Google You realize websites have security measures when someone does failed login attempts right? Imagine how many people tried the login after the initial screenshot...
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h0tr0d 🇺🇸 (@h0tr0d9) reported@googlenesthelp why cant I schedule my thermostat in 30 min increments ? You are costing me a lot of money for a simple fix.
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ABow (@Xeodus3) reported@googlenesthelp thanks for the terrible experience. I will be getting rid of my google home camera and will go with a new service that values their customers and don't steal their money.
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Sircoynie 🏴 (@sircoynie) reported@googlenesthelp my thermostat is connected to the internet but is showing as offline in the app?
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Joy (@____heyjoy____) reportedEvery since I paired my Google home device with Gemini, my system has been lagging, slow and giving frustrating responses. What’s up with this?! I’m getting pissed #googlehome #googlenest #Gemini
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Phil Humphris (@PhilHumphris) reported@googlenesthelp Seeing that you haven't answered me, I will take that as a no then... Looks like I'm buying a Amazon Alexa. Thanks for no help.
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Fl guy (@Thesteve4) reported@googlenest thermostats are the absolute worst. Whether data farming or ending a set up because the brand new batteries shipped with the unit are bad, save yourselves the trouble and get an @ecobee
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Neil (@OriginalNeilP) reported@googlenest @madebygoogle Why is all of nest down?
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Raymond Snijders (@rsnijders) reported@googlenesthelp I don't have a Radio section under Services in the Home app. Could that be because i'm in the Netherlands? Anyway, it's a TuneIn problem i think. Even when i cast from the (working) TuneIn app on my phone, i get the same notice that the station isn't available in my country.
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JMB 📚🖍🍓 (@Jelly4lover) reported@madebygoogle @googlenest Can you please help as the previous tenant has the pin for the thermostat to my heating I don’t so I cannot control the temperature or time of heating ? I have children in the house
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