Is Google Nest down?
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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Google Nest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Google Nest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Google Nest users through our website.
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Sign in (51%)
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Online Features (17%)
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Website Down (11%)
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App Crashing (9%)
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Device Failure (9%)
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Errors (4%)
Live Outage Map
The most recent Google Nest outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Stratford |
Website Down | |
 Inkster |
Sign in | |
| Edmonton |
Sign in | |
| Kirkland |
Errors | |
| Peoria |
Online Features | |
| Anchorage |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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Brittni Kingston
(@brittniLRae) reported
@googlenesthelp Sure. Uninstalled. Reinstalled. Unfortunately an still stuck in the same cycle of logging in to the login screen on repeat.
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Ray Wizbowski
(@ewizworld) reported
@googlenest why is it so hard to get a faulty doorbell replaced. I have been on chat with Andrew (case ID - 2-2849000031410). Two hours to tell me that he can not replace a dead unit and no resolution. Exceptionally bad experience.
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Downhuman
(@downhuman) reported
@brittniLRae @googlenesthelp Our nest cams are all down and cannot login to the service either
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OnlySams | Premium Content
(@Wiseman36) reported
Hey @googlenesthelp I appreciate your team taking 22 days to identify my doorbell issue, finally agreeing with my first cause. In the time it took for the team to agree, the warranty expired and now I'm being told I have to buy a new one...
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Brittni Kingston
(@brittniLRae) reported
@googlenesthelp It typically goes straight back to the login screen. I’ve force closed the app a few times and tried again. Occasionally it stays in a spinning processing circle but usually just straight back to login.
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Brittni Kingston
(@brittniLRae) reported
@googlenesthelp It typically goes straight back to the login screen. I’ve force closed the app a few times and tried again. Occasionally it stays in a spinning processing circle but usually just straight back to login.
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Roger Huebner
(@huebner_roger) reported
@googlenesthelp I have a Nest Learning Thermostat that shows the continuous searching for a Wi-Fi network, never finds one. I have reset it - no change. Other Nest I have find Wi-Fi Networks no problem. Please Advise! T3017US White S/N 09AC01AF302106WJ
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AndyL
(@Wellydrew) reported
@brittniLRae @googlenesthelp Nest App gone down as well, keep getting connection error message
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S L
(@Lallyrs1) reported
@googlenest terrible customer service, a week without heating as their Thermostats are rubbish! Case ID [4-8914000032364]
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amir_ansari (he/him)
(@amir_ansari) reported
@googlenesthelp "there was a problem connecting to the camera stream" message in my history timeline from last night
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Downhuman
(@downhuman) reported
@googlenesthelp cannot login to our nest account. On any device. Get a continuous spinning icon. Tried clearing data, etc. No joy.
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Brittni Kingston
(@brittniLRae) reported
@googlenesthelp It typically goes straight back to the login screen. I’ve force closed the app a few times and tried again. Occasionally it stays in a spinning processing circle but usually just straight back to login.
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Warren Jackter
(@wjackter) reported
@googlenest my Nest Hello is no longer announcing visitors on my Google Home speakers. I have double checked all settings and they look correct. This used to work without issue but recently stopped. Any ideas?
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Rishi Gupta
(@RickGupt) reported
@googlenesthelp This is my second nest hub within 6 month, I am facing same display burning and flickering issue like previous one. Previous nest hub display was dead and replaced by redington team and same issue occur with replaced one. Is all the nest hub display get faulty?
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Brittni Kingston
(@brittniLRae) reported
@googlenesthelp It typically goes straight back to the login screen. I’ve force closed the app a few times and tried again. Occasionally it stays in a spinning processing circle but usually just straight back to login.
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Kylie
(@KylieChinery) reported
@googlenesthelp @brittniLRae Mine is doing the same, cannot login!
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Brittni Kingston
(@brittniLRae) reported
@googlenesthelp I just lost connectivity in the app - it’s unable to log back in. Help?
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Katie
(@breslinkatie1) reported
@googlenesthelp my nest app has lost connectivity and won’t let me log in. I have force restarted the app and my phone, deleted the app and reinstalled the app. It just cycles back to the login screen.
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Mohamed Salem
(@EikaMohamed) reported
@googlenesthelp my nest app is showing the device is offline. Tried to reconnect the application account, tried go reconnect wireless on the device and no luck
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danielle
(@danilynntheging) reported
@googlenest I have a 2 month subscription and videos are being deleted before the 2 months are you able to help recover those videos? They are incredibly important
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Downhuman
(@downhuman) reported
@brittniLRae @googlenesthelp Our nest cams are all down and cannot login to the service either
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Brittni Kingston
(@brittniLRae) reported
@googlenesthelp Even better news is that it was working within a couple hours of my original tweet the other day. Can’t fathom if I you’d have been down for 48 hours? I would have had to go buy THREE baby monitors by now 😜
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Nathan Hart Get the ******* Vaccine
(@Sharkbaitnate) reported
@googlenesthelp home hub gen 1 has, for the last two weeks or so, lost the video component of youtube videos. It plays audio, but no video. There is no way to fix this beyond unplugging the device. What gives?
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Roy Hendrickx
(@royhendrickx) reported
@googlenesthelp 2/2 All devices and software are up to date. All are rebooted. Changing to a different speakergroup does not help. There are speakerpairs in the group. I'm sorry, but all these bugs (I have more) makes me regret ever buying your products.
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for example
(@EGF4) reported
from
Chicago, Illinois
@madebygoogle really means made “worse” when it comes to the @googlenest products. The historical cam video viewing is great on nest app, and totally sux on @google home app…but newest cams will no longer work with #nest app. How can #Google be so bad at this?!?! #designfail
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AndyL
(@Wellydrew) reported
@brittniLRae @googlenesthelp Nest App gone down as well, keep getting connection error message
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ian_fromBlighty
(@ian_fromBlighty) reported
@googlenesthelp my nest learning thermostat heat link unit stopped working. Result is no ability to switch on heating and just before Xmas. I’ve now had to buy a new unit to get some warmth. Can you help me about the faulty unit - I’d like a refund or some recompense.
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Downhuman
(@downhuman) reported
@brittniLRae @googlenesthelp Our nest cams are all down and cannot login to the service either
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kae
(@Kaewin) reported
.@madebygoogle I need tech support for a Google Nest W5 error. We completely reset our thermostat and now it can’t connect at all..or control our heat at all 🥶 #help #support #GoogleNest
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Viva La BAM.
(@BoomPowBAM) reported
@CarterandCo___ @googlenest **** Is Dumb.