Google Nest

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

Problems in the last 24 hours

The graph below depicts the number of Google Nest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Google Nest Outage Chart 12/21/2025 12:10

At the moment, we haven't detected any problems at Google Nest. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Google Nest users through our website.

  1. Sign in (51%)

    Sign in (51%)

  2. Online Features (16%)

    Online Features (16%)

  3. Device Failure (12%)

    Device Failure (12%)

  4. App Crashing (9%)

    App Crashing (9%)

  5. Website Down (9%)

    Website Down (9%)

  6. Errors (2%)

    Errors (2%)

Live Outage Map

The most recent Google Nest outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesAnchorage Sign in
United StatesSeattle Sign in
United StatesHavertown Online Features
IndiaBhubaneshwar Online Features
United KingdomWhitchurch Website Down
United StatesRochester Device Failure
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • eTron eTron (@eTron) reported

    @madebygoogle @googlenesthelp just paid an electrician to come & figure out why my Google Doorbell (wired) is constantly draining even wired. Cost me $125 + $20 transformer + $179 for a second Google Doorbell. Not the issue. Still drains. Shows infinite / plugged in in Home app.

  • ColRoeshambo Mike C. (@ColRoeshambo) reported

    @googlenesthelp Thanks! I am in the US. From what I can see on the thermostat, it looks like it is heating. Unfortunately, nothing comes on. I can run the fan and cooling without any issue. It is just the heat.

  • Munkimafia Simon (@Munkimafia) reported from West Molesey, England

    @googlenesthelp are there problems again with cloud WiFi services? My network is online but so showing all offline like last time you had issues

  • makbadat Makaveli (@makbadat) reported

    @googlenesthelp Original Thermostat had a W5 error. Replacement thermostat was received today and could not find any SSIDs. Tried manually adding SSID but does not find it. Can’t get past heatlink setup.

  • Munkimafia Simon (@Munkimafia) reported from West Molesey, England

    Pretty sure something is afoot on the internet tonight. @googlenesthelp WiFi issues, @HiveHelper Issues, @spotify all broken

  • EcoStu2050 Stu Powell 🌎 (@EcoStu2050) reported

    @jstrauss @googlenest I've learned my lesson to not buy Google Hardware. Nothing happened, but my camera randomly stopped working. It said it was a Wifi connection issue (it wasn't). I finally figured out how to do a hard reset (which requires taking your doorbell off).

  • LJHeronHBFS NRG God 💥, LJ Heron (@LJHeronHBFS) reported from Carlton on Trent, England

    Recently bought a new boiler from @WeAreBoxt, choosing the @GoogleNest thermostat for it. The service from Boxt was great 👍🏾 The service from Google, regarding their dodgy thermostat, not so much. Beginning to regret the so-called smart option. More trouble than it is worth.

  • sadlerimages Paul Sadler (@sadlerimages) reported

    @googlenesthelp United States. I’ve tried restarting the WiFi points. Mesh test keeps resulting in error. Device speeds are a fraction of what speed test results are. Everything was fine until I migrated to new app last week.

  • Body13ag__ Edwin Johnson (@Body13ag__) reported

    @googlenesthelp why did I buy this damn nest thermostat it is not responding fix it God damn it

  • makbadat Makaveli (@makbadat) reported

    @googlenesthelp My thermostat has suddenly stopped connecting to the Wi-Fi. Performed reset on both router and on Nest thermostat. Received a replacement but still the same issue. Apparently a common problem. Replacement unit does not have Nest logo. refurbed? Please advise

  • HarryBarnes Harry Barnes 🥾🌍 (@HarryBarnes) reported

    @googlenesthelp nest is down. Any ideas?

  • SocketToEm Socket to ‘em (@SocketToEm) reported

    @googlenesthelp Thanks. The new one fired the boiler up last night for no reason - it’s not programmed and set to 8 degrees and now shows H75 Do you think OT is the problem with the two units? I know so engineers won’t use OT as that say it’s unreliable.

  • RyanNegri Ryan Negri (@RyanNegri) reported

    @jstrauss @googlenest I’ve got 6 myself and slowly switching over. Had the thermostats too, but I moved into some place that had smart ones already. Nest app seems to log me out every 48 hours too! It’s terrible.

  • kylelewis kylelewis (@kylelewis) reported

    @googlenesthelp @Amy_Clarke08 Your servers are down is what's happening

  • M3Frunkenstein Frunkenstein (@M3Frunkenstein) reported

    @TweetsByDavis @googlenesthelp Was just jumping on Twitter to find this out. Having the same issue.

  • Jamesdbuzzard James D. Buzzard (@Jamesdbuzzard) reported

    @googlenesthelp No help needed. Setup is really simple and I love the nest service so far. Just wish I could get more camera options at different prices. I like the ones you have but would live a $35-$60 wired option as well.

  • dustanddisquiet matt (@dustanddisquiet) reported from Manchester, Virginia

    @googlenesthelp Yes I am. Thank you for the reply. I am experiencing delays in my Nest notifications. After I updated my router (same channels as before) I started experiencing delayed notifications. I have reset the Connect which didn’t help.

  • DecentGradient Joseph Friedman (@DecentGradient) reported

    @AlexisSMobley And I'm sitting here wondering when my @googlenest Will recognize that I've taken out the trash

  • SusanDennis susan dennis (@SusanDennis) reported

    @googlenesthelp Nest Cam is not Working by app or browser

  • MattLovesASS Matt (@MattLovesASS) reported

    @googlenesthelp Nest app not working

  • Van76A Van76 (@Van76A) reported

    @googlenest Service DOWN Again??

  • danwatling Dan Watling (@danwatling) reported

    How does one reboot their Nest doorbell? It's offline and my Wifi is just fine. @googlenesthelp #nerdproblems

  • SmokinStoole Jersey J’s Trainer (@SmokinStoole) reported

    @googlenesthelp My device is over a year old, sounds like trash now?

  • lastHOPE218 a☻⁷🔎 (@lastHOPE218) reported

    @googlenesthelp nest down fix it pls

  • BrexitResist Still a girlie swot Also #FBPE.💙 (@BrexitResist) reported

    @googlenest is there an issue? I can't connect to the service.

  • AndresPlazaR Andres Plaza 🇨🇱 (@AndresPlazaR) reported

    @madebygoogle @googlenest @googlenesthelp Are Nest services down? Thermostats don't connect to Google Home, and Nest app doesn't connect to servers.

  • ColRoeshambo Mike C. (@ColRoeshambo) reported

    @googlenesthelp I think I have a bad base on my 2nd Gen Stat on my 2nd floor. I have a separate thermostat on each floor. I swapped faces on the two floors and the issue stayed with the base. I swapped bases and the problem followed the base. Any additional steps you recommend?

  • marcusdiddle Marcus ****** (@marcusdiddle) reported

    @googlenesthelp Cameras were bought used as part of an estate sale a few months ago. They all have audio static. I have 5 other non-IQ Nest cameras that do not have the same issue. So it's either an issue with the IQ Indoor cams themselves or they're not getting clean power due to faulty cables.

  • iamxCPx CP (@iamxCPx) reported

    @googlenesthelp What’s up with server, fam? My app is down right now.

  • TadeoVzz Tadeovzz (@TadeoVzz) reported

    @googlenesthelp Nest Cam is not Working by app, browser is ok,