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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
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E-mail (41%)
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Hosting (31%)
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Domains (19%)
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Cloud Services (9%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Staten Island |
Hosting | |
 Jaú |
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| Melissa |
Domains | |
| Brasília |
Domains | |
| San Jose |
Domains | |
| Highlands Ranch |
Hosting |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Team Pachedu
(@PacheduZW) reported
@Myckye @Potraz_zw This is incorrect. We also do these things regularly using Hostgator, Godaddy, Wix, Blehost, Dreamhost, Namecheap and never have any issues yet these are big US companies. In any case, most Zimbabwean websites are secured. This is just a case of incompetence and nothing else.
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cassie415
(@CassieMarie415) reported
@rexthetvterrier @HostGator @HGSupport 🤬 Sadly, customer service is dead.
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Voxin 🇧🇷🇷🇸♏
(@beli0135) reported
@PovilasKorop App does not start, gives 404. It should only load default welcome (didn't altered it yet). At 1st I thought it was .htaccess, but it is not. In local XAMPP works OK. I wonder was the google's recaptcha on login screen that makes problems (**** server is at Hostgator).
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Yevo
(@Yevo_a) reported
@HGSupport are you aware of the server issues your having a lot of outages reported
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Muhammad Bilal Khan
(@Bil9255) reported
@HostGator two years back I left hostgator hosting services because of bad customer support and after two years i started using your services again, but i feel the customer support is still the same , nothing change .
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Rex the TV Terrier ™
(@rexthetvterrier) reported
@HGSupport And more lies 🙄 Worst Company Ever
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devourer snowbank
(@devoursnowbank) reported
@HGSupport yes correct ( sloppy answer) I am asking you where I can go to see your prices etc that answer was one of the most useless support answers ever
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Dog lovin’ Oma
(@cbwebster) reported
@rexthetvterrier @HostGator I have six websites on @GoDaddy and have always had great customer service.
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✈️ Golden Age Traveling 🌎
(@goldenagetravel) reported
@HostGator you guys are the worst. Anyone else thinking about switching host services? If so, who do you suggest? Has anyone used @bluehost? How hard is it to migrate and keep the same domain name? #bluehost do you do migration?
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Nosnas Marketing
(@NosnasMarketing) reported
@HushWork @HGSupport Are you down too? Still not functioning correctly for us. Our website and clients' website.
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Jay Zippo
(@Beruud) reported
@HostGator @HGSupport OK, I am guessing you are having serious issues. My one site just threw out a 500 error and the other one took 3 minutes to load. I am on Chat; it says talk in 5, but its been 7 minutes and nothing has changed, including the timer. #notsurprised
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Crown Marketers
(@CrownMarketers) reported
@HostGator Are your servers down or something?
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SEB
(@sebremm) reported
@rexthetvterrier @HostGator So sorry you’ve experienced such horrible service from them. 😢
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HushWork
(@HushWork) reported
@NosnasMarketing @HGSupport Yep, 13 sites ALL down. WHM / Cpanels won't even load.
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Jay Zippo
(@Beruud) reported
I am furious. @HostGator @HGSupport 2-3 times a year I have huge issues with them, and now, they want me to UPGRADE my account, because why? So I can pay MORE money for ****** service? The ***** on them to try and upsell me after this crap! WOWOW.
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Mary Mc
(@MissMaryMcInOR) reported
@HostGator Your chat support doesn't work at all. My site has been down for days now. I called your tech support a few days ago, they couldn't fix it and I was promised an email update. Haven't heard a thing. I rely on my site for my income. HELP!!! (a deep breath won't!)
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Mittens&TinyDancer
(@MTinydancer) reported
@rexthetvterrier @HostGator Had similar very lengthy so-called customer svc experiences via phone which were less than favorable (to put in mildly 😱); but once we "bit*hed" vociferously on @Twitter we got brisk resolution.
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devourer snowbank
(@devoursnowbank) reported
Are then any Hosting sites out there that can advise of the prices for new & renewals cheers @HostGator doesn't wanna help!
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Jay Zippo
(@Beruud) reported
@HGSupport Can't, yesterday it told me my message could not go through to you...? I just finished the chat - it has been escalated. I need to know how you have the kajones to try and upsell me because you are having issues on your end. WOW. Anyways. Need to move on, calm down a bit.
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Football Perspective
(@fbgchase) reported
@FO_ASchatz yeah, having some real trouble with Hostgator. I am going to need to get someone to help redesign the site. Any suggestions would be welcome!
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Nosnas Marketing
(@NosnasMarketing) reported
@skystracloud I spoke with Mark before. Simply migrate me over at no cost and you got a customer. Honor what I have already paid @hostgator and let's plan a migration over. Let me know by email what you think.
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devourer snowbank
(@devoursnowbank) reported
@skystracloud defiantly as #hostgator just refuse to help so please send me info
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Stellar
(@St3llard) reported
Anyone else having issues with servers at @HostGator?
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Happy Hibernating Hermit Marie Wh*te
(@sisalgirl) reported
@rexthetvterrier @HostGator 🙄 Honestly, you'd think some people never heard of good customer service. And the thing is, it almost always costs the company *nothing*. 😒
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HushWork
(@HushWork) reported
@NosnasMarketing @skystracloud Forget about slow.. ALL of my sites on @HostGator won't even load! Uptime Guarantee👀
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Jay Zippo
(@Beruud) reported
@HGSupport I'm just bitter because I haven't pulled my sites from HG yet. Angry at my laziness. So, you, personally, I don't have any problems with, its the Walmart grade hosting company you work for. Hoping the sites can last until the next billing cycle, so I can find a better hoster.
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Maynor
(@Un_tal_Maynor) reported
@mrhouseplant @TVBrasil_me @HostGator Did they solve the problem ?
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Mary Mc
(@MissMaryMcInOR) reported
@HGSupport Your chat support doesn't work at all. My site has been down for days now. I called your tech support a few days ago, they couldn't fix it and I was promised an email update. Haven't heard a thing. I rely on my site for my income. HELP!!!
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Nosnas Marketing
(@NosnasMarketing) reported
@HGSupport @OhRheally This was not mentioned to me or other users when we reported it. Other user had 13 sites down.
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Chrispin Griffiths
(@Salonekid) reported
@HostGator, please, can I have an update on this ticket reference 4018913? Your support is absolutely terrible. I'm considering moving on to another provider.