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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
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Hosting (52%)
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E-mail (24%)
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Domains (21%)
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Web Tools (3%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Hosting | |
 Salto |
||
 Chía |
Hosting | |
| Salvador |
Hosting | |
| Recife |
Domains | |
 Ashburn |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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brokernathan
(@brokernathan) reported
The only thing worse than having my @HostGator hosted email being down is being told by @HGSupport that it's not down when it clearly is.
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Brian Alexis
(@brian08AVP) reported
why my 3 sites are down? @HGSupport
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CrazNOK
(@CrazeNOK) reported
@tehseenkhan009 @HostGator @HGSupport I've used hostgator for 10+ years now. Never once had an unauthorized entry. You're doing it wrong.
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Steve Wozniak
(@stephanwozniak) reported
@HostGator “HostGator locked my domains when I attempted to move them to another registrar, and in the process of trying to resolve it, accidentally granted me full ownership of another one of their customer’s domain names.” - Steve Wozniak
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I AM Valerie & trump is still dangerous
(@VJShordee444) reported
Oh just so you know, Mike, the customer service guy from @ViacomCBS was a ****** customer service guy. He was **** from the moment he said hello. He definitely wasn’t like the guy I had from @HostGator. Totally different. And both times I’m a paying customer.
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Tiny Offers
(@OffersTiny) reported
@HGSupport Hostgator is a real nightmare, no answer, and when u got answer, it will be we will check and advise, no follow up, 15 days down, paying for a full month !!! Any answer here @HostGator @HGSupport IWRef:a1L1Q00000Ju4sY
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chaiwat
(@chaiwat08533526) reported
@HostGator That's the big problem for me.
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Tehseen💻
(@tehseenkhan009) reported
@EngrFarmann @HostGator @HGSupport I hope they resolve my refund issue now
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Tehseen💻
(@tehseenkhan009) reported
@ishamulhaq511 @HostGator @HGSupport I hope so , they said they re recommending me but idk what ******** wd happen
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Edwin
(@Njaguofficial) reported
Even Hostgator or Bluehost is not upto @ScalaHosting level yet. Their uptime, security, backups, performance, pricing, customer support and many other features are on another level and I am saying this after using of all them.
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𝕀ℍ𝕋𝔼𝕊ℍ𝔸𝕄 𝕌𝕃 ℍ𝔸ℚ 𝕤𝕙𝕒𝕞
(@ishamulhaq511) reported
@tehseenkhan009 @HostGator @HGSupport Hope they help this time but i am hopeless since they never help👎👎
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Casey //
(@CaseyToGo) reported
@HGSupport Is your website having issues? I can not even load the login portal but accessing any other website seems fine.
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missmeaghan
(@missmeaghan) reported
@HostGator I'm not able to log into the HostGator Portal and your password reset option isn't working. I can't even let you know about it because I have to log in to said portal to submit a support ticket. Can I get some help?
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Tehseen💻
(@tehseenkhan009) reported
@EngrFarmann @HostGator @HGSupport That is exactly happened to me on their portal support
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The Kitchen Rx
(@sherrismilez) reported
@HGSupport The issue was a blocked ip on my end. I found a work around. Thanks for responding.
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ill.Gates “The Future” Out NOW :)
(@illGatesMusic) reported
@EthaanJack Thank you. Their support were TERRIBLE. Trying to gaslight me and then pass the buck on to @HostGator. So wack. HostGator wasn’t even involved in this domain!
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Rhymes with Let It Be! 🎶🎵😃✌🤞🤟🙏❤🤠
(@UrbanAborigane) reported
@VJShordee444 @ViacomCBS @HostGator "Mike" wasn't hired to help you. He was hired to get you off the phone ASAP. I know the industry. His name is probably David..
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The Double Cup
(@doublecupwave) reported
Website was down the past 5 days - my apologies to anyone who tried to access it. Blame HostGator..
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Muhammad Tufail Khan
(@tufail_khan215) reported
@tehseenkhan009 @HostGator @HGSupport Most probably the paid partners and workers would contradict the claims but it is evident from the chat screenshot !!! well-done. The business is never ever a one way road that you took the money and do not provide the service you paid for
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Jab4r
(@JAB4R) reported
Never host your website or app on hostgator , once i hosted my app on their shared plan my email got spammed by emails from unknown people , they are selling your email and information , they hide it with ( your domain info is public ) but thats a lie
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Nitin Mohanka
(@nitin_mohanka) reported
@GoDaddyHelp When I contacted your Customer Care yesterday, they asked me to shift to VPS just because I want to create Functions in MySQL. These Functions can easily be created on Hostgator Shared Hosting
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Po 🌞
(@PortiaPodsnap) reported
@zion781 @LaneHenson10 @newsmax Serious people don't use GoDaddy or HostGator or other conglomerate rollups that job out their tech support to Hindustan. There are many quality ISPs and domain resellers to choose from.
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Tiny Offers
(@OffersTiny) reported
@HostGator Hostgator is a real nightmare, no answer, and when u got answer, it will be we will check and advise, no follow up, 15 days down, paying for a full month !!! Any answer here @HostGator @HGSupport IWRef:a1L1Q00000Ju4sY
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⊹ ˙˖ ც𝘳ꪖꪀᦔꪗ ˖˙ ⊹
(@SheIsViBRANt) reported
Probably got on @HostGator’s nerves as many times as I hopped on the support queue because of all of the obstacles. At one point, my IP was whitelisted and I could not see my site on my home network. Then, I got locked out of my own WordPress. That was a 3-4 hour ordeal.
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Mathew Taylor
(@LordPhantom) reported
@brokernathan @HostGator @HGSupport Get your email onto Microsoft 365, you'll never have a problem again.
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Many Collect
(@ManyCollect) reported
@HGSupport hey, I’m very upset. 3rd straight day you guys have “fixed” my problem and then it just comes right back. My customers can’t upload pictures, and I’m getting SICK AND TIRED OF HOSTGATOR
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The Kitchen Rx
(@sherrismilez) reported
@HGSupport Thanks. The issue is blocked up my end. I found a work around but thanks for responding back.
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Theron Bretz
(@tfbretz) reported
@TheSpiceMustJoe @NjalTjorkilsson I'm not gonna lie, I've heard some of those help desk gigs are kind of terrible (cough **HostGator** cough), but folks who come out of that environment usually have very marketable skills to move up in IT.
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The Kitchen Rx
(@sherrismilez) reported
@HostGator Your website isn’t working. C panel and support/chat pages not loading.
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Ry Lee
(@Ray1022LEE) reported
@HostGator my website is extremely slow when connecting to the database from yesterday the chat service says it is due to overuse by the host owners. but this never happens