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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
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Hosting (32%)
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E-mail (29%)
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Domains (26%)
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Cloud Services (10%)
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Web Tools (3%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Trowbridge |
Hosting | |
 Mérida |
Hosting | |
| Centro |
Cloud Services | |
| Tuxtla |
Domains | |
| Tepic |
Domains | |
| Iztapalapa |
Domains |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Zennie Abraham CEO ZENNIE62MEDIA INC
(@Zen62com) reported
HEY @HGSupport you all broke my blog operation! FIX IT!!
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hassan qasim
(@hassanqasim1) reported
@HostGator Its been over 30+ hours! You said in your mail downtime will be maximum of 2 hours but its been more than 30 HOURS, How can you DO THIS TO ALL vps CLIENTS, CONTACTED customer support 10 times, and they have no explanation at all! #serverdown #hostgator #badservice
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hassan qasim
(@hassanqasim1) reported
@HGSupport @rajendra_menon @splatteredink still down vps servers 30 hours its been
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Paul Pescrillo
(@PaulPescrillo) reported
@HGSupport so my website is down. You gonna fix that?
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Mario Rivera
(@worldfax) reported
@HGSupport my dedicated server is getting a license error. WHM Cpanel webmail and emails clients are not working. I can’t get support on the phone. Chat is useless. They say they do not have the tools to fix the issue.
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Prem Kumar
(@PremKumar_A) reported
Don't buy @hostgatorindia products. Very worst servers and support team. Don't buy and regret. We have a dedicated server with them, we are facing lot of issues more than a month. Still they can't able to fix. #worstsupport #hostgator
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GoGoGadgetGuy
(@gogogadgetguy) reported
@HGSupport You’re service isn’t dependable . Your customer service is deplorable and your pricing sucks
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Emiliano Carlesi
(@ecarlesi) reported
Possible threat on hxxp://resselersopper[.]com/Home/net/login[.]php #hostgator
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cookie tonks
(@miriamtonks) reported
@HGSupport I have problem login into my website and even to my cpanel, can you help me?
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Namecheap.com
(@Namecheap) reported
@JCyberSec_ @HostGator @HGSupport Hello! We have suspended the abusive service.
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HostGator India
(@hostgatorindia) reported
@PremKumar_A @HostGator Hi Prem, we apologise for the inconvenience. Our team is looking into your issue on priority and has updated case ID 42925544. They will continue sending all the latest updates and resolve the issue as soon as possible.
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Heather Vee
(@dieslaughing) reported
@HGSupport Hi there. I have a site that’s been loading very, very slowly since you guys did the database transfer. Possible to get some help about that?
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The Affiliate Watch
(@AffiliatesWatch) reported
@DevonEllington Word of caution: Bluehost and HostGator are part of one of the worst hosting conglomerates to ever exist. Friends don't let friends use bad providers. If anyone recommends them...they're usually paid affiliates. Buyer beware!
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WMD Rock
(@WMDRock) reported
Coming up on 24 hrs since @HostGator @HGSupport took my personal server down for a 1 to 2 hour data center migration. Not looking like I'll be renewing that contract. I've become much more technically savvy since I started using their systems. This is a complete **** up.
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Jamie O'Rourke
(@Jamie_ORourke) reported
@PhenixxG @HostGator Cancel. HostGator are ridiculously bad
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SetraHost
(@SetraHosting) reported
@Jenn_Mattern @DevonEllington Ideally, avoid any Newfold Digital owned companies if you don't want similar service: bluehost, HostGator, Site5, iPage, JustHost, ASmallOrange, bigrock, Network Solutions, the list goes on.
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Prem Kumar
(@PremKumar_A) reported
@hostgatorindia @HostGator Still you people didn't solve the issue. Please refund the money we have paid. We will move to some best provider
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hassan qasim
(@hassanqasim1) reported
@HGSupport @FocusedCreative No your VPS service is down fro 30 hours, and still DOWN
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Darryl T. Jones
(@splatteredink) reported
@oxign @HostGator We ended up down for a little less than 48 hours. We are going to find a new host soon.
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Jamie O'Rourke
(@Jamie_ORourke) reported
@HGSupport We'll see if this guy pretends to be a manager first. 2 hours and 3 support chats and you haven't even come close to simply looking at where the traffic is coming from, so I don't hold out much hope.
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Charnise Cooley
(@LivLoveSouthAtl) reported
@HostGator @HGSupport I was told my database was deleted and I need to redo my website. Are you serious!!! There has to be a better way to manage my business sites. Where the problem, sitelock or hostgator? Companies moved the world to cloud Its been challenge to manage.
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Ibtisam AL-mutairi
(@AlSamkaufd) reported
@HGSupport Every time I try to login to my portal I get the following error: "An internal error occured" A little help?
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Josh
(@joshua_nambale) reported
@StephTaitWrites @sesmith They take company domain names down 6 days after expiry instead of a month and demand wild broker fees and commissions. Is hostgator any better?
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GoGoGadgetGuy
(@gogogadgetguy) reported
@HostGator this company sucks ***
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Angela Bowman
(@askwpgirl) reported
Another site moved off of HostGator. Site was going down 10+x per day due to server issues for several days. Three strikes, you're out.
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Emiliano Carlesi
(@ecarlesi) reported
Possible threat on hxxps://vpsonlyhostgator[.]com/Home/net/login[.]php #hostgator
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Emiliano Carlesi
(@ecarlesi) reported
Possible threat on hxxp://standupglobal[.]net/Connections/net/login[.]php #hostgator
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Charnise Cooley
(@LivLoveSouthAtl) reported
@HostGator @HGSupport I am terribly dissatisfied with the support I have been getting at hostgator. My 2 sites have been constantly attacked with malware. I have tried everything, upgraded plan, moved to sitelock, backed up sites and nothing. 1/
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HostGator India
(@hostgatorindia) reported
@PremKumar_A @HostGator Hi Prem, our team has updated your case ID 42910284 with a possible solution to this issue. If you have any other queries, please connect with them via the same.
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Stellar
(@St3llard) reported
If your gonna use a hosting company, never use Hostgator or any other subsidiaries of Newfold Digital. Worst hosting company. Outsources customer service to script readers. No redundancies. Your website/apps could be down days without any help or response.