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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
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Hosting (35%)
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Domains (26%)
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E-mail (19%)
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Web Tools (12%)
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Cloud Services (9%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Ribeirão Preto |
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 La Tronche |
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 Rochester |
Hosting | |
 Cali |
Cloud Services | |
| Chandler |
Domains | |
| São Paulo |
Hosting |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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negative zer0🍥
(@_negative0) reported
@HGSupport NO YOU ARE NOT ALLOWED TO USE SAVED DETALS TO PAY FOR OVER DUE AND UNINTENDED AUTOMATICALLY GENERATED INVOICES! ISSUE IS ESCALATED NOW! THIS IS ILLEGAL
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Sly Uduosa
(@SLYTECH_ORG) reported
@HostGator Is hostgator down? I can’t access my website for hours !!
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Rishabh Vanwani
(@rishabhvanwani) reported
For #WordPress & #AWS beginners, never rely on plugins for your backups/restores. All In One WP Migration promises support, but at the end of the day - some popular hosting providers such as @HostGator are not supported, and the plugin won't work. Extremely bad exp 🥲
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Michelle Spalding
(@MDSpalding) reported
@HGSupport The issue was NEVER RESOLVED - EACH CALL AND CHAT MADE IT WORSE BY YOUR SUPPORT TEAM - no new ticked needed.
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Churchill Idika
(@ChurchillId) reported
@HostGator have you forgotten me finally? What's going on Guy, this email issues are affecting my business. Mails are still failing
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Michelle Spalding
(@MDSpalding) reported
@HGSupport Waste of time trying to receive help - now looking for new website company after more than 12 years as a customer this is the final straw.
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US and Global News
(@USandGlobalNews) reported
@DawnYoungArt @HostGator Server is undergoing maintanance, the support person tells me, adding it will be fixed asap
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Rooturaj Pattanaik
(@rooturaj) reported
@HGSupport @HostGator Why is your live chat not working? The chat window becomes inactive after a few minutes. Pathetic support.
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US and Global News
(@USandGlobalNews) reported
@DawnYoungArt @HostGator Ours has been down for over an hour now. Am currently during live help chat
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O
(@hereforthecry) reported
@HGSupport any reason why CPanel isn’t loading? Issue on your end?
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Sandry
(@ScottSandry) reported
.@HostGator whatever new mailing setup you implemented is terrible. I can't email clients properly anymore and it sucks. I keep getting Rejected messages from spamhaus or Cloudmark. I changed nothing on my end but now I can't operate with clients w an email I've had for 10+ yrs
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Michelle Spalding
(@MDSpalding) reported
@HGSupport My assistant worked with another support rep who undid what was done by HG earlier today and the issue is resolved. Sadly it took her and me more than 4 hours total on support with your co. Gone are the days when the first person we spoke with was excited to help and knowledgable
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Stoical
(@davickan) reported
@HostGator Can you imagine I contacted Hostgator on this issue and they are charging me $25 to restore sending and receiving emails? Isn't this Hostgators failure?
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Emilier
(@Emilier20833018) reported
@HGSupport @YBlaineM It was frustrating when I lost access to my account and I lost hope in getting it back until a colleague directed me to #cyberking_consultant0 ON Instagram who recovered my account back. You can reach out to them for help.
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Emilie
(@Emilie77013796) reported
@HGSupport @YBlaineM Sorry about that dear, had similar issue few weeks ago couldn't get help from ig support until a friend advice me to message #cyberking_consultant0 ON Instagram who helped me gain access back to my account without stress
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Bhaskar Wagh
(@iambhaskarwagh) reported
Hi @HostGator I just want to say, please take your time. No rush to fix your servers. Really it’s ok. We can wait. But, please fix your servers.
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Chance
(@Chance_CEO) reported
@_negative0 @HostGator Just because you don’t understand what a recurring subscription is, that doesn’t mean you call a company a scam and **** like that. Why not before you rant on Twitter, reach out to them asking them if they will refund you, idiot.
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𝕁𝕒𝕪 𝕄𝕦𝕝𝕝𝕚𝕟𝕘𝕤
(@WrittenMirror) reported
@HostGator You still have this issue and you're trying to charge customers for resolving it is disgusting
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Michelle Spalding
(@MDSpalding) reported
@HGSupport @HostGator IT WORKED FINE until we called support on an unrelated issue. THIS IS ON YOUR support dept.
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Hunter Patterson
(@HunterInCrypto) reported
@HostGator Two weeks later, still not resolved. Support not answering. Chat not loading. CPanel not accessible. Time to move on.
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HostGator Support
(@HGSupport) reported
@_negative0 Hey there, just letting you know HostGator is a subscription service. So similar to other subscriptions (netflix etc) if you're card is on file your subscription and charges continue. If you need assistance removing auto-pay just send us a DM and we'll be happy to help!
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Michelle Spalding
(@MDSpalding) reported
@HGSupport White screen when I attempt to open the site and it never loads
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Michelle Spalding
(@MDSpalding) reported
@HGSupport WRONG - that ticket was a follow-up to my 90-minute call in which your support team said it was being escalated as they couldn't fix it. Would you like me to send you a transcript of the call? I have it
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The Digital Ventura
(@tdventura_) reported
@HGSupport back here support in India does not know how to help with restoring an add-on domain with full backup on local. What do I do? @HostGator @hostgatorindia website is down since a month now
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Michelle Spalding
(@MDSpalding) reported
Bad to worse, that's how our website went with @HostGator and @HGSupport today - 1st we had an issue with pages loading, then couldn't access it via our normal login and now after hours of dealing with them on phone and chat- it's got a fatal error - now asking us what to do
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The Digital Ventura
(@tdventura_) reported
@HGSupport tried explaining the customer care on call multiple times. No solution.
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Sly Uduosa
(@SLYTECH_ORG) reported
@HGSupport @HGSupport why has my website been down for a while now?
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Jase
(@JaseHmm) reported
@HGSupport @SLYTECH_ORG my site has been down for hours and I cannot even access the cpanel
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Blaine Miyakawa
(@YBlaineM) reported
@HostGator There is no reason for a problem like this to take hours to fix, let alone days
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Spooky Boo Rhodes
(@spookyboorhodes) reported
Yesterday while trying to get support from @Hostgator on a live chat because my website was down again, the guy said he was going to escalate it and he'll be back a few minutes. He never got back. My website was down for 10 hours until I redirected the domain to another website.