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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
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Hosting (48%)
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E-mail (22%)
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Domains (22%)
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Cloud Services (7%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Caraguatatuba |
Hosting | |
 Deltona |
Hosting | |
 Greater Noida |
Cloud Services | |
 Solidaridad |
Cloud Services | |
 Lima |
Domains | |
 San José |
Hosting |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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RutSmash
(@kushabcd1234123) reported
@msqinc @HGSupport Same here. This company is becoming unreliable. We have ads running so this is literally costing us money. Yesterday it was down for an hour or two and today again. Absolutely terrible.
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Sandra
(@msqinc) reported
@HGSupport I have 3 sites on 2 accounts that are having issues. 1 account is completely down the other with 2 sites is going up and down. Are you having an outage?
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alces alces
(@alces0alecs) reported
@HostGator @HGSupport Your service is becoming unreliable. Servers are down again. Support chat is not working. I called and heard it will be 4-8 hours without business email, website or FTP. Im ready to switch. Fix your ****.
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Holly Rorie
(@HollyRorie) reported
@KhloeStone2 @HostGator Not necessary. Hostgator has excellent customer service. Stop trying to scam people, that's predatory behavior! Rethink your life!
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Intercon Messaging
(@InterconMessage) reported
@HGSupport We are having trouble with our VPS? Is there an outage?
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Buruma
(@burumanet) reported
Our sites have been up and down frequently over the past 24+ hours. I got fed up and called @HostGator this morning and they cited multiple servers under virus/hacking attack. Claimed ours would be online again hours ago. Still nothing. Definitely requesting a refund for April.
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Ben Everson🎙🎧🎼✒️🏈
(@realbeneverson) reported
@HGSupport It was down for about 30 minutes but it is back up now. Thanks!
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Carlos Carmona
(@carloscarmonac) reported
@HGSupport I have 2 vps dropped more than 30 minutes ago. I opened a support ticket and no one responds. It is urgent. I have all my clients without service.
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Werner G. Patels
(@PatelsWerner) reported
@realbeneverson @HGSupport Yes, all sites are down. Don’t bother with a support request, it’s useless. They’ll figure it out eventually. Unfortunately, the Gator is not exactly the brightest bulb in the chandelier.
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Marcelo Alva C.
(@malva618) reported
@diegoaccs @HostGator @WooCommerce I have this problem since yesterday too.
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Billy Dann
(@BillyDann1) reported
Hey @HGSupport I'm having problems logging into my website - are your servers having issues?
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Ronnie Feng
(@FengRonnie) reported
@HostGator hosting is down and my email is toast too
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John Picacio
(@JohnPicacio) reported
Anyone having major trouble with @HostGator? Email service intermittent two days in a row. Website down. Fix your stuff, @HGSupport. #hostgator #hostgatordown
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Werner G. Patels
(@PatelsWerner) reported
@HGSupport @realbeneverson The very fact that your support was saying just before that you guys hadn’t even been aware of an issue when your whole system had already been down for at least an hour proves that you guys are clueless. You’re not even monitoring your own system!
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Moe Long
(@mitchellclong) reported
Anyone else having major @HostGator issues? This is the second time in two days that two of my websites have gone offline
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Zadina Abayas
(@ZadinaAbayas) reported
@HostGator my site has been doing down repeatedly. Your reps sold me packages and I’m still having the same issues. Who is the owner of HostGator???? Is this how your company works???
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Saltukalp İNAN
(@SaltukalpInan) reported
Could you please update the Network Status page of Hosgator forums about the outage @HGSupport ?
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Banko
(@animationDad) reported
@learner_lab @dannyjeffers @HostGator There response Before we proceed, I just want to let you know that our team is already aware of sudden disconnection while our customer is chatting with us. This is already being worked on and resolved by our Admins, in any case we got disconnected,
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Ryan Douglas
(@ryandouglas0410) reported
@jeff_rogerson @HostGator @HGSupport They are having server problems
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Ryan
(@LayDownABrick) reported
Hostgator is the worst company on the face of the Earth. Had a great push day, though. Almost makes up for it.
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Moe Long
(@mitchellclong) reported
@smlsunburst @HostGator Same! Or load cPanel. This is a huge issue. Occasional downtime, ok. But not daily downtime
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Marcelo Alva C.
(@malva618) reported
@HostGator @WooCommerce I have problems with my server since yesterday. Yesterday I contacted you and you told me that it would be solved soon. But more than 10 hours have passed and the problem continues. This is causing me economic problems. Are you going to make a discount on the service?
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Pure Elements Consultancy Ltd
(@PureElementsCo1) reported
@RedRockWesterly @HGSupport It’s doing the same for me. This is my 3rd time contacting them. I understand an outage but why is the Php warnings showing on the front end. On the backend, it’s saying no database repair and everything is fine when it’s not. They kept telling me that it’s down for maintenance.
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{n}Ever
(@davilacs) reported
@HostGator @WooCommerce What's happening with your service, all week my sites are going down, thinking about moving to another company, please fix your problem (whatever are you doing)
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Jeff Rogerson
(@jeff_rogerson) reported
@ryandouglas0410 @HostGator @HGSupport Can you tell me how long you’ve been experiencing this deteriorated service. I only noticed this morning, but I haven’t been around my site since Thursday.
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Pure Elements Consultancy Ltd
(@PureElementsCo1) reported
@RedRockWesterly @HGSupport Something is going on because this is day 2 of issues for us. I'm not on a 15 minute wait to chat with someone.
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RedRock
(@RedRockWesterly) reported
@PureElementsCo1 @HGSupport yeah, i got on that chat applet/page, and it kept moving from 15 to 10 back to 15 minutes. @HGSupport won't admit, or worse, doesn't know there's a siteside issue occuring at the moment, it's very frustrating #HostgatorDown
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Banko
(@animationDad) reported
@dannyjeffers @HostGator Same problem with me #hostgator
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Holly Rorie
(@HollyRorie) reported
@HostGator been with you many years with no issues. Suddenly all my sites are down. Were you hacked?
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RutSmash
(@kushabcd1234123) reported
@mitchellclong @HostGator Had the same issue yesterday and now today. Seriously considering a switch now. With fb ads running in the background this kind of thing is a straight financial loss for us.