Hostgator status: hosting issues and outage reports
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If you are having issues, please submit a report below.
Full Outage Map
HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Problems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
- E-mail (33%)
- Hosting (27%)
- Domains (25%)
- Web Tools (8%)
- Cloud Services (6%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Brasília
|
6 days ago | |
 Gloversville
|
Domains | 7 days ago |
|
São Paulo
|
Domains | 8 days ago |
|
Cachoeiro de Itapemirim
|
15 days ago | |
|
Pelotas
|
Web Tools | 15 days ago |
|
São Caetano do Sul
|
Domains | 15 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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coltswalker (@coltswalker) reportedHostGator is a terrible web hosting and email company. Even though I prepaid, they deactivated my account months ago. I have not used them since. Now I am getting invoices telling me I am past due! I cancelled months ago!!! #scam #HostGator #webhosting
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Joseph Franco (@francojosephsd) reported@HGSupport How many sites do @HostGator have down?
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✌ Brando™ 🇨🇦 Whistler (@surfingshreddie) reported@HGSupport I cannot access any of my websites. Are your servers down?
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Alex | Vibe Coder (@AlexVibeCode) reported@ChristianNFocus @HostGator That’s the worst kind of billing hit — not just expensive, but disconnected from actual usage.
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Eduardo Morales (@chikipollo08) reported@HostGator I submitted a support ticket regarding my hosting; my emails are not reaching their destination. I've had the ticket open for 3 days and no one has followed up on it.
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Shailesh B Shah Sapan (@shaileshbshah99) reported@BigRock @HostGator @hostgatorindia My website is down since last 4-5 days. The business is in trouble. What are you doing? Now please dont ask to DM my details... It is not only my problem... There are serveral other business, too. Answer here only...
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Brian Modansky (@BrianModansky) reportedWired, and Revenue magazine. Later on HostGator got a deal with Google to parter and offer free hosting with the ability to sign up for Free Hosting in Google’s India region. I was put in charge of theming the control panel. Google promoted it and it got 140,000 sign ups in the first month. Later on my friend sold the company for $300,000,000. When it sold my buddy promised me that he would buy me a house and I would have a good payout and I would be able to work with him as a non profit building water wells to people in need. Later when I thought I would get millions he only gave me $130,000 and then moved several hours out of town in the middle of no where on a big ranch. I was very mad at him at the time because not just because I didn’t get millions of dollars like my other friends who I helped start the company with but the $130,000 I couldn’t buy a home. I was contracted to help stay at the company for a year and help transition to the new ownership. I stayed and instead of having to answer to just the founder I all of a sudden had a whole ladder of executives above me telling me what I should work on instead of having the creative freedom to direct myself. Then the downsizing started to occur. The new ownership layed off entire departments of people to outsource their work to 3rd party companies. I saw all my friends get fired and they did this to improve their numbers because they were planning on bringing the company
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Daniel Micovic (@DanMicovic) reported@HostGator @HGSupport we are now nearing 72 hours without access to our three sites. Zero e-mails updating the situation, daily support chats (whose transcripts are emailed), multiple PM with you on this platform...and nothing. It is time for HG to begin providing real answers beyond cut-and-paste ones.
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Zennie Abraham ZENNIE62MEDIA #CES #NFLDRAFT #SDCC (@ZennieAbraham62) reportedHey @HGSupport Vinayak is playing games with me. HG admins know how to update the SSL Certificate, but he acts like he can't do it and will not get help. I asked him to get a supervisor. He will not.
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Rev. Wendy Silvers (@WendySilvers) reported@HGSupport I've been attempting to resolve an issue that stems from the Hostgator site for days. I've spent hours on the phone with various Hostgator support and no one has resolved the issue. It's unbelievably frustrating.
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Daniel Micovic (@DanMicovic) reported@francojosephsd @HGSupport @HostGator Same, and they seem to think that the issue has been fully resolved. No communication to the customers, or among themselves.
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Feo Amante 🇺🇸 🇮🇱 🇺🇦 (@FeoAmante) reported@ethanjaack Day 6 of @HGSupport and they arbitrarily closed the ticket without checking to see if their fix worked. Which it did not. So after all these years, a random, easily solved glitch, ends my time with them. Turning a likely 15 min. Tech call into 3 emails over 6 days? Failure.
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HostGator Support (@HGSupport) reported@seanrogers8 @HostGator No need to worry, this is not a hack. DNS tools can show SPF/DKIM/DMARC records more than once when zones or hostnames overlap or if the browser has some caching issues. If you reach out to support, we can review your DNS directly and make sure everything is set correctly.
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Joseph Franco (@francojosephsd) reported@HGSupport When will you correct the VPS service? 96 hour is way out of good service.
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Daniel Micovic (@DanMicovic) reported@kishorksukumar @HostGator @HGSupport They have no idea, they sent this email on 04/30 and server was taken down 05/03: Your website is secure. We have successfully applied a critical cPanel security patch to your server. No action is required on your part.What HappenedOn April 28, 2026, cPanel's security team disclosed a critical authentication vulnerability affecting cPanel & WHM. As soon as we received notice of this vulnerability and the corresponding patch, our team moved swiftly to apply the update.
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HostGator Support (@HGSupport) reported@FeoAmante @HostGator Hey, Feo. We'd like to look further into this and get your site back online. Please send us a DM with any open (or closed) ticket IDs related to this issue, and we'd be happy to assist you from there.
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SetraHost (@SetraHost) reportedThinking about leaving Bluehost, HostGator, GoDaddy or SiteGround? We make it easy with free same day migrations, zero downtime and real human support. No risk - just faster, more reliable hosting, at lower pricing. Let us know if you have any questions and we're here to help!
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Zennie Abraham ZENNIE62 #SuperBowlLX #NFLDRAFT (@ZennieAbraham62) reportedHi @HostGator I am still in the chat and now for 23 minutes and not a single admin has come to see about my issue.
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Uncle Luke💻🔌 (@luke_ndifon) reported@HostGator is a terrible hosting platform. really sad to see people recommend it. >> Poor customer support. >> Unreliable hosting the list goes on........
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Neumie Awards (@NeumieAwards) reported@HGSupport @HostGator my VPS has been up and down for almost five days now. Every chat session is "we know and we are working on it." Come on! What are you doing? I need this fixed
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Juan luis | JLP (@juanluis_JLP) reportedIs Hostgator down for anyone? my sites are down all of the sudden and their support agent doesn't seem to find the issue.
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Kishor K Sukumar (@kishorksukumar) reportedIt's been 12 days now since my server gone down @HGSupport @HostGator no reply to the DM nor follow up mail for existing tickets and telling us our case in priority list and wait for infinite time without any estimate time #hostgatordown
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HostGator Support (@HGSupport) reported@academicoweb @HostGator We hear you that you are having trouble with the auth code and have concerns about the price and specs of your hosting plan. Repeatedly mentioning us in posts and replies keeps us going through notifications instead of being able to help you. Hence, "spam." Our DMs are open.
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Nicky D COYR! (@nick_donellan) reported@HGSupport our email server is running incredibly slow. Do you have an ETA on the fix for this?
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Hephzibah Magazine TV (@Gabbybooks82) reported@HGSupport I am a journalist so many Government systems depend on my brother who depends on your company. For two weeks the server has been down and he has never witnessed this kind of thing before. As a result of this my brother is totally confused, down and hospitalized
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Ⓜ️ina Nathan 💻 (@minaenathan) reportedI not recommend using HostGator or Bluehost. Their security is extremely weak, management is poor, and they consistently focus on charging extra fees instead of providing reliable service. My experience with them for over 8 years has been very disappointing. #bluehost #hostgator
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Kishor K Sukumar (@kishorksukumar) reported18 Days now since my dedicated server is locked out and down, still no fix or follow up @HGSupport @HostGator Not even giving SSH access to backup or transfer data #hostgatordown
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NobueMiyamatsu (@NobueMiyamatsu) reportedYou can get an actionnetwork subdomain from an dogsrule. Cloudflare Amazon Route 53 Go Daddy Hostgator Cheap Name Received from Brain Action Network org
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Misty Lake | Photographer (@Misty_Lake) reported@HGSupport I never had a free plan. The email address doesn't say HostGator or Gator in the domain.
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Brian Modansky (@BrianModansky) reportedLater on I designed the theme for the control panel that all their customers used. Then I redesigned the website. The business started to boom. We started hiring a lot of employees so I went from customer support and website designer to build HostGator’s employee training