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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
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Hosting (52%)
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E-mail (26%)
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Domains (19%)
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Web Tools (3%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 San José |
Hosting | |
 Votorantim |
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 Sydney |
Hosting | |
| Salto |
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 Chía |
Hosting | |
| Salvador |
Hosting |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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LockSafe
(@LockSafe) reported
@HostGator used to be a great company but the service just gets worse
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Ankur Jain
(@ajonit) reported
@HGSupport Tried that, Not working. Sending DM.
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Manthan Dalal
(@ManthanMobility) reported
@HostGator @HGSupport You guys has suspend my hosting plan. I had tried to make payment couple of days ago and right now and it showing error to make payment. As per last talk you told me there is system issue and admin is solving
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LockSafe
(@LockSafe) reported
@HGSupport Over 90 mins later they NIKHIL decided they could not help
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LockSafe
(@LockSafe) reported
@HGSupport @HostGator one of the worst companies I have ever dealt with spent 50mins explaining the site of my clients are down and all I get is looking into the problem give me 2-3 mins.
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Julie Kubiak
(@JulieKubiak) reported
1 1/2 hours to @HGSupport support chat, and then the chat goes down 😡 nothing was fixed, nothing resolved, it’s beyond a joke 😡😡😡 #CustomerService #businessowner #fridaymorning
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Chelsea Wright
(@fitmodelchelsea) reported
Is anyone else having issues with @HostGator ALL 3 of my sites which are run through them have been disabled and labeled as malicious sites. In the 3 years of having them, never had an issue until today. #hostgatorfail
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JC Wrighter
(@JC_Wrighter) reported
Another one of my @HostGator websites is all of a sudden having issues. Does anyone have any recommendations for a good hosting provider? I think it's time to change. #hosting #hostingsites #hostingproviders
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Jay Marroquin
(@JayMarroquin) reported
Any email issues currently @HostGator @HGSupport. Getting some SMTP issues on my end for a few hosted domains.
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LockSafe
(@LockSafe) reported
@HostGator @HostGator one of the worst companies I have ever dealt with spent 50mins explaining the site of my clients are down and all I get is looking into the problem give me 2-3 mins.
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Rich
(@SharpguyRich) reported
@HostGator I dont like the Block Editor, too difficult for simple changes, go back to the old way, or find another way. Since MS Frontpage 97, web design has became more difficult, why? Give me WYSIWYG, not block editor, you cant even change font type in block, its in the theme??? it sucks.
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Julie Kubiak
(@JulieKubiak) reported
@HostGator @HGSupport @SiteLock totally let down by you all. Website has been down 7 days and noone has the decency to contact me. Promised a call from SiteLock 13 hours ago, still no call. This needs to be sorted today, no excuses 😡😡😡 #badservice #businessowner #fridaymorning
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Edward Quisenberry
(@Insure_Ed) reported
@HostGator How come I can't get ahold of support? Telephone calls don't go through, and I can't "login" to live chat. Is Host Gator still in business?
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Zennie Abraham CEO Zennie62Media.com / Zennie62
(@ZennieAAbraham) reported
After great support @hgsupport has fallen off the wagon. I have tickets not responded to, call center workers who tell fibs about service, saying "They're working on it now", and one guy who just wanted to argue with me. HostGator does not seem to value me as a customer. .
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Ultimate_guide_to_everything
(@Ultimateguidet1) reported
And yet again @HostGator screw up my blog... It's getting rediculous!!! Every month the same story.. does anyone else is having so much issues with them ??? Somebody help !!!!
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Galactic-Despot-Elect Morris
(@UdunMonster) reported
@HGSupport chat support windows don't load and the wait time on hold is >30 min continually. No good, man.
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laine ➡️ CFE 2022
(@korayik0) reported
today - code - cry - dentist - figure out code - work - parks domain - doesnt know what ******** web hodting is - spends 15 at dreamhost realizes its trash - spends 15 at hostgator; not trash but needs to be migrated - domain can't migrate till march 7th - cry
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Raj Goel
(@RajGoel4077) reported
@hostgatorindia Buy the hostgator services only if you want some action in your life. If you want to remain busy getting complaints from your customers and want to spend few hours daily with hostgator support, buy any package. If you want to live a peaceful life, stay away.
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Edward Quisenberry
(@Insure_Ed) reported
@HGSupport How come I can't get ahold of support? Telephone calls don't go through, and I can't "login" to live chat. Is Host Gator still in business?
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Edward Quisenberry
(@Insure_Ed) reported
@HGSupport What's going on at Host Gator? Can't log into live chat. Can't speak to support on the toll free telephone number. Are you still in business?
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BeanMachine
(@snookyollie) reported
@HostGator @GoDaddy Always used go daddy and had great customer service but I had heard great things about hostgator. Don't make the switch guys, awful experience. Customer service is always worth a premium! 350$ Business package and left with a broken site and 0 service. NGMI!
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dnprotect
(@dnprotect) reported
@jatin2180 @HGSupport Not sure what you mean by 'partial access'. You either have control over & own it or not? If you own it, you can transfer to any other registrar. There are times when errors occur, and you're allowed to pay for a domain that's not actually available. If so, they issue a refund.
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Zennie Abraham CEO Zennie62Media.com / Zennie62
(@ZennieAAbraham) reported
And I still have the problem I contacted them about, even though I made some progress in working on it, on my own. Not cool HostGator. You've upset an ally. Me.
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LockSafe
(@LockSafe) reported
@HostGator worst service ever
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LockSafe
(@LockSafe) reported
@HostGator one of the worst companies I have ever dealt with spent 50mins explaining the site of my clients are down and all I get is looking into the problem give me 2-3 mins.
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HostGator Support
(@HGSupport) reported
As part of our continued efforts to better serve our customers, our hours of operation have changed for HostGator phone support. Phone support hours will now be 7am-12am ET. Our chat support will still be here for you 24/7.
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Edward Quisenberry
(@Insure_Ed) reported
@HostGator How come I can't get ahold of support? Telephone calls don't go through, and I can't "login" to live chat. Is Host Gator still in business?
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Rick Gualtieri
(@RickGualtieri) reported
Was just informed by Hostgator that their Wordpress hosting solutions do not support the webp file format, despite Wordpress itself supporting it for a few versions now. Seems a wee bit dumb to me.
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Bojay B
(@Bojay_B) reported
My ******* hostgator package won't cancel on my phone and I won't be home until after it tries to bill me so its just gonna get mad at me because I have no ******* money
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HostGator Support
(@HGSupport) reported
@JC_Wrighter @HostGator We don't want your site to be listed as 'Dangerous'. Send me a DM with some account info and I'd like to help. -Val