Hostgator

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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.

Problems in the last 24 hours

The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Hostgator Outage Chart 02/15/2026 03:15

At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hostgator users through our website.

  1. Hosting (50%)

    Hosting (50%)

  2. E-mail (22%)

    E-mail (22%)

  3. Domains (19%)

    Domains (19%)

  4. Cloud Services (6%)

    Cloud Services (6%)

  5. Web Tools (3%)

    Web Tools (3%)

Live Outage Map

The most recent Hostgator outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesDeltona Hosting
IndiaGreater Noida Cloud Services
MexicoSolidaridad Cloud Services
PeruLima Domains
Costa RicaSan José Hosting
BrazilVotorantim E-mail
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

  • __x_t_c__ {{{ XTC }}} (@__x_t_c__) reported

    @hellobrittnee @SiteGround @HostGator Never do it.. the service is pathetic at hostgator

  • atMurali Murali (@atMurali) reported

    @HGSupport @HostGator I have just hosted a #WordPress portal with simple static website with max of 10 pages, what do you expect such a critical issue that takes your admins more than 2 weeks to bring my account back?

  • nouptime No Uptime (@nouptime) reported

    @hostgator support rep quickly left the chat after giving the wrong answer. No problem, I'll call.

  • Victori61496718 Victoria S (@Victori61496718) reported

    @HGSupport Do you have any recommendations or support articles to guide customers in preventing cyberattacks? I would love some resources please.

  • writerlane S Lane Porter (@writerlane) reported

    @HGSupport Let me try an incognito window. ...Nope. Chat window still hangs. I'm currently on the phone right now with techs going 30+ minutes. They won't escalate. It's your issue. All sites with db won't connect.

  • eandnt duds (@eandnt) reported

    Tired of @HostGator windows plan. Dealing with new silly issue almost once a week. Contacted support just for it to be escalated to the 'relevant team'. Today my business has lost 1 working day as they havent fixed it till now smh

  • goldaasmith Golda Smith (@goldaasmith) reported

    @HGSupport your service on my account these last few weeks has been total trash! I will be moving my site to be hosted elsewhere and it’s a shame because I’ve hosted with Hostgator since I started online years ago.

  • sentientbeing19 Certified Troll (@sentientbeing19) reported

    @HGSupport Is there an outage being experienced across HG? Our dedicated server is down currently. Please confirm.

  • Bianka305 GenXBianca (@Bianka305) reported

    What is going on?? @HostGator @HGSupport Chats are down, websites are down???????

  • writerlane S Lane Porter (@writerlane) reported

    @HGSupport Your chat window never loads. Your techs by phone are not escalating calls that are massive server issues above their paygrade (multiple sites down, no database connections).

  • AirdropCartel Airdrop Cartel 🪂 #XRPL Community (@AirdropCartel) reported

    Sorry everyone the Airdrop Cartel website is down until @HostGator fix the issues they're having serving websites on their shared hosting. I will update when I know it is stable again.

  • Bitcoin_Mafia Cynthia T (@Bitcoin_Mafia) reported

    @HGSupport Why does your support chat never work? It just idles and idles and idles. Meanwhile my website is down. It was working 30 minutes ago, now nothing.

  • yolonda_j Yolonda Coles Jones (@yolonda_j) reported

    @SquarespaceHelp Hi. I need the name servers held in my Squarespace account in order to have my HostGator domain communicate with it. Can you help?

  • mrliambi Mr Liambi (@mrliambi) reported

    @HGSupport @HostGator I ordered a dedicated server in the morning and 12 hours later it has not yet been provisioned. Dear HG, your service has gone real bad over theyears.

  • RieniSantoso Rieni Santoso (@RieniSantoso) reported

    @HostGator our website down, cpanel can't be accessed.. Please help. Saw some tweets with the same issue

  • sach_gupta Sachin Gupta (@sach_gupta) reported

    @hostgatorindia @HostGator I am not happy with your support and servers. Therefore, I would cancel the plan with you. How do I get the refund?

  • SexualCriminal Saddam (@SexualCriminal) reported

    .@goGreenGeeks is the worst hosting provider of all time. Made an order, they waited hours to process it and then they demand a picture of my card and etc. Called customer service and had an extremely rude agent. Terrible first experience and will use the better @HostGator

  • davidymoi Dyson Purifier Cool Formaldehyde™️ (@davidymoi) reported

    How do I cancel a hostgator account from 2013 that I forgot I even had? I have an annual credit card charge I probably can’t/won’t fight but I’d like to just stop further charges

  • SpretiValente Spreti (@SpretiValente) reported

    @HostGator if only your services were worth it...site crashes and you charge to much for subpar service. Leaving you for another host!!

  • HGSupport HostGator Support (@HGSupport) reported

    @BRUTALMUSIC @HostGator Hello WildArmz! Have you contacted our support for a reboot request? We can't do this here , since this is social media, but we would be happy to guide you on where to go, if you haven't tried!

  • writerlane S Lane Porter (@writerlane) reported

    @HGSupport It should not take more than 30 minutes for a tech to state there's a major problem, it's being worked on at the moment. There's nothing I can do but wait now. :/

  • DANYEKZY Ekene Daniel (@DANYEKZY) reported

    @HostGator hello..i recently renewed my web hosting after a long time. firstly when i renewd it, i mistakenly added ssl purchase and i wanted to refund because i did not the ssl package. i requested for refund through the customer support care unit.the refund was done through the portal but

  • AnthonySouthpaw Anthony (@AnthonySouthpaw) reported

    @HostGator @HGSupport #hostgator #HOSTING I've been with you guys for like 10-15 years now. Your customer support was always top notch... but since you've outsourced it over areas it has spiraled down the toilet. Can't understand them most of the time and terribly unreliable.

  • WhiteKobe Brian (@WhiteKobe) reported

    I've been on chat support with @HostGator for 40 mins trying to get my email forwarding working... 🤬

  • guamoshtli Gonzalo Sandoval (@guamoshtli) reported

    @HostGator I can't access any of my cpanels, what's the problem?

  • atMurali Murali (@atMurali) reported

    @HGSupport Yes, I'd also love to know that. But the issue is not only solving the technical problem, it's the way your admins want customers to live on their mercy 1) they don't provide ETA's 2) they don't state the problem / progress 3) they don't respond to the emails they sent and on...

  • monterosato monterosato (@monterosato) reported

    @HostGator My server is blocked since 60h and no news from sysadmins since 48h Thanks #hostgator! New chat system to prevent direct access to sysadmins... too bad, before hostgator was very good. Now stay away!

  • RieniSantoso Rieni Santoso (@RieniSantoso) reported

    @HGSupport our website down, and can't access cpanel either. Please help

  • monterosato monterosato (@monterosato) reported

    @HostGator : 48 h with my server blocked and no answer from the sysadmins. Thank you #hostgator. New chat system to prevent direct access to sysadmins... too bad, before hostgator was very good. Now stay away!

  • marcusvaldes Needs More Cowbell (@marcusvaldes) reported

    @HostGator Are you guys down? None of my sites up right now.