Hostgator status: hosting issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Problems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
- E-mail (29%)
- Hosting (29%)
- Domains (26%)
- Cloud Services (9%)
- Web Tools (6%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Tepic
|
Hosting | 3 hours ago |
|
Texcoco de Mora
|
Hosting | 7 hours ago |
 Iquique
|
Domains | 16 hours ago |
 Cardiff
|
Hosting | 20 hours ago |
|
Santiago
|
Domains | 9 days ago |
|
San Miguel de Allende
|
10 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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HostGator Support (@HGSupport) reported@seanrogers8 @HostGator @spamhaus Spamhaus looks at email traffic from an IP address, often across many users on a shared server, not a single account. Our teams monitor and work with them to clear any listings. Please reach out to support so we can review your specific server and email setup.
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Dundee Internet (@Dundee_Internet) reported@HGsupport We operate a private opt-in discussion list on our mail server used to distribute messages only to subscribed members. The system is not used for spam or bulk commercial mail — it is a controlled discussion list serving legitimate clients-This appears to be a misclassification by your mail system or an IP-level restriction. Who can I contact, as you support number and AI chat doesn't understand
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Kimberly K Absher (@kkabsherwrites) reported@HostGator, I’ve been stuck in endless chatbot loops trying to cancel Titan Email I never signed up for. No option to cancel, no real support. I’m a paying customer. I want it cancelled & a refund ASAP. No transparency on your site.
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Aiden Fau (@AidenFau) reported@HostGator server is down for desktop app using mysql, cant connect
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Zennie Abraham ZENNIE62 #SuperBowlLX #NFLDRAFT (@ZennieAbraham62) reportedWow. @HostGator has never been closed at this time. Now it says "office closed". @HGSupport
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Oscar Múgica ن (@oscarmugica389) reported@HGSupport Is down right now says: It is not just you. The server is not responding...
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Artfool Politics (@artfoolpolitics) reported@HostGator @Trrance How about stop telling us how frustrating it is and actually do your freaking job and FIX IT????
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SC Dem (@MickSCDem) reported@HGSupport Once again, my dedicated server is down. Last time my sites were down for 4 days. I have yet to receive a reply from escalated support. Please fix this now.
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Vasudevan M.R. (@VasudevanMR) reported@hostgatorindia @HGSupport My emails have been blocked apparently because my IP address has been flagged. But I use a dynamic IP allotted by my ISP @airtelindia . I have no control over the IP. There is no way for me to resolve the issue. Absolutely pathetic.
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Aishwarrya Deepak (@aishrudeep) reported@HGSupport @HostGator Case #46908029: Frustrated with lack of updates from HostGator Customer Advocate Team. Expected response within 48hrs as mentioned in the email, but still no communication. Please provide an update or reason for delay.
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Amainye Briggs (@amainyebriggs) reported@ethanjaack I have never had support issues with HostGator and hostinger
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Deporable (@okdeplorable) reported@HostGator Apparently this company has moved all of it's customer service overseas. Consequently you can only understand every other word.
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Feo Amante 🇺🇸 🇮🇱 🇺🇦 (@FeoAmante) reported@HGSupport @ethanjaack I did that. Repeatedly. Kept the transcripts. Your phone and chat techs openly admit that they can do very little and sent it up the chain, twice. Escalated Support means email only and "Try this. Works on our end!" and they close the ticket. It's Sunday.
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Wojtek (Voytek) Bereza (@voytekbereza) reported@HostGator whats up with your support? I cant submit a ticket, you are not picking up your emails and not picking up your phone...
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Joe Youngblood - SEO, Futurology, AI, Marketing (@YoungbloodJoe) reportedRocketship SEO Plugin: We have identified a memory handling issue with our plugin that appears to largely impact Yoast users on Bluehost (though not HostGator which is the same company) and could impact other shared hosting environments. in 100% of cases we've investigated the issue goes away in a few hours as memory used subsides. You might get an error immediately after activating the plugin that says there has been a critical error on the site. Your site and Admin area are fine though you may not be able to edit plugins / posts / pages, this is the memory issue manifesting itself. You might also get a report emailed by WordPress saying the issue was caused by @Yoast using too much memory, but it is our plugin causing the problem not Yoast. Our best guess at the moment is that this error is caused by our compatibility settings with Yoast which is performed automatically upon install and activation. We are looking at making this process more efficient and improving our compatibility so sites in shared environments like Bluehost do not encounter this issue.
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Zara_Schneider (@ZSchneider76107) reported@voytekbereza @HostGator Sounds like a deployment or script loading issue. This is where stable infrastructure and proper server setup really make a difference.
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Tyler (@tb6___) reportedI didn’t think it was possible but HostGator made their ****** website even worse If anyone reading this ends up needing web hosting use literally any other service
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Makarand Mane | Organising #WCAsia 2026 (@mkrndmane) reportedDear @HostGator I am using your reseller hosting for more than 9 year & your @HGSupport quality is now gone down to dumb level. Seating for 2 hours on chat & no resolution yet. Your novice agent is not able to understand issue even after 2 hours. @NewfoldDigital
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Autark (@Aut4rk) reported@process_eli I went to school for my assosciate's in applied sciences for computer programming & analysis way back in 2002. I quit a semester later and got a job as a remote L3 sysadmin for HostGator. They wanted me to learn Java before C++. **** that.
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I REFUSE (@seanrogers8) reported@HostGator @HGSupport When will you fix your email hosting? You provide the worst service ever!
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Shailesh B Shah Sapan (@shaileshbshah99) reported@BigRock @HostGator @hostgatorindia My website is down since last 4-5 days. The business is in trouble. What are you doing? Now please dont ask to DM my details... It is not only my problem... There are serveral other business, too. Answer here only...
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Techbit (@AkramInamdar4) reportedHosting a website shouldn’t cost a fortune. With @hostgator, you get: Unlimited storage & bandwidth Free domain & SSL certificate 24/7 support Starting at just $2.95/month
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OkYall (@okyall55) reported@HostGator is the WORST! Refuses to honor links (says file doesn't exist). More than 2x expensive as @IONOS. Loses posts, media and just generally SUCKS! Customer Service is AWFUL! I'm like IONOS they have a partner who will back up your file for an expensive fee. Otherwise, they just delete your stuff and you have no option if you haven't backed it up yourself. I paid to restore a backup and didn't get half of what they deleted. The reason I know I didn't delete it myself is because it's not in the trash folder. HOSTGATOR DELETED and it's my opinion that they did it intentionally so that they could charge me for a restore and then they didn't really restore much of anything. I lost a lot of memories.
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INALEGWU (@tchaloyi) reportedImagine a company the size of @HostGator still uses real humans in their support. I've been using them for years and their customer support is the number one reason I won't be leaving anytime soon. A company's CS is one of the best marketing strategies often ignored. They'd learn
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Stan Vee (@Stan_VeeS) reported@FakeUncleNemo @zrkann I got out of @HostGator about 10 yrs ago. They sabotaged one of my servers and asked $250 for "emergency upgrade". Funny enough, the support engineer who I was on the phone with, fixed it without it but had to switch it off again so they could keep the scam going 🤡
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Lucho Señal⚡️ (@Luchocalabera) reported@HostGator @_CooLesT_ My website are all down.... No access at all yo any domain
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PixelsTech (@PixelstechNet) reportedIt seems our service provider @HostGator has some issue and our site is not able to access atm. Sorry for the inconvenience. Will try to get it back online soon. Thank you for your patience.
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coltswalker (@coltswalker) reportedHostGator is a terrible web hosting and email company. Even though I prepaid, they deactivated my account months ago. I have not used them since. Now I am getting invoices telling me I am past due! I cancelled months ago!!! #scam #HostGator #webhosting
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B2B2B2B? Nicky D (@nick_donellan) reported@HGSupport we are still having issues with our email servers. This is like the 8th or 9th day of issues. It takes about 45 seconds to pull up every email. We run a medical equipment supply company and emails are getting lost and accidentally deleted with important documents in
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✌ Brando™ 🇨🇦 Whistler (@surfingshreddie) reported@HGSupport I cannot access any of my websites. Are your servers down?