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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
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E-mail (26%)
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Hosting (24%)
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Cloud Services (22%)
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Domains (17%)
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Web Tools (11%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Santiago de Querétaro |
||
| Chihuahua |
Web Tools | |
 Oslo |
Hosting | |
 Kingston |
Hosting | |
 Salt Lake City |
Hosting | |
 Embrun |
Hosting |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew Ledford
(@AndrewLedford) reported
@HGSupport Can anyone at Hosgator tech support do more than a cpanel install of Wordpress? Hostgator took down one of my site with a cpanel install, I fixed it. But I still need new sites to work. When going to a new WP site it opens a folder on my computer to download a file.
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boji Ω (3, 3)
(@boji) reported
@HostGator I’ve been on hold for 45 minutes. Emails are down. Websites are down. Please help. Urgent.
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Jessi Narvaez
(@jessinarvaezm_m) reported
@boji @HostGator I cannot send or receive mail in my corporate mail. I don't have access to CPANEL . Please help.
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Phrede
(@RealPhrede) reported
@HGSupport It's obvious @HGSupport doesn't care about customer experience. BTW, they never did answer the simple question of when this happened and still direct people to use it on their website.
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Abigdor
(@Vicman10000) reported
So @HostGator won’t provide me service for refusing to give them pictures of my government issued ids because… I paid with @PayPal !??
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Eddy Elmer 🇺🇦 🏳️🌈
(@Eddy_Elmer) reported
@mikedoestheart Yes, everthing down for the third time in the last few months. I wonder how long it will take @HostGator to post a message about the problem. Last time it took over an hour. @HGSupport
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Michael VanDeMar
(@mvandemar) reported
@HGSupport How many servers are down at the moment? Any idea what is going on? My domain is not resolving, nothing working, see people tweeting about also having issues...
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Mike Ponce 🎨
(@mikedoestheart) reported
is #hostgator down? both of my sites are dunzo.
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The Golden Goose Egg
(@JoeBiancoAuthor) reported
@Sprint @TMobile you've now overtaken @Hostgator #Uber and #Lyft as having the the worst customer service. No i will not reply to your bots.
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HostGator Support
(@HGSupport) reported
@Knight65844644 @HostGator Hello, We apologize for any confusion and would like to work with you on a resolution. Please send us a private message with the primary domain of the account can ticket ID so that we may review this issue further.
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Connert Media News
(@ConnertMedia) reported
@Hostgator seems to be down again. Can't login to cpanel, support chat just sits there, no outage reported on their support site. Are others having problems?
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𝑱𝑬𝑹𝑹𝒀 𝑱𝑨𝑪𝑸𝑼𝑬𝑺
(@MrJerryJacques) reported
It is time once again for @HostGator @HGSupport to have login issues. Oh the joy. It is now a once-a-week thing.
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Vince Malfeo 🐻⬇️
(@vincemalfeo) reported
@HGSupport 3rd server outage in past 7 days on top of this happening for months now. I'm actively looking for other hosting. No account credit, no explanation. No response when I email ticket #. So tired of this. Already DM'd you before you respond to this tweet. Completely Down
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NixLoop
(@NixLoop) reported
@HGSupport my site is down from 3 days. Your support team is not able to fix this. My case id is 43417193. Now your number is also become non reachable.
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Andrew Saliga
(@a_saliga) reported
Looks like there is a big HostGator outage. I can't access any of my sites or the customer portal. #hostgator
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Mike Ponce 🎨
(@mikedoestheart) reported
@Eddy_Elmer @HostGator @HGSupport Oof. Last time I didn't get the down msgs till after the outage resolved. This time I was paying attention. Yaaaay
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Phrede
(@RealPhrede) reported
@HGSupport After many discussions with Hostgator I'm leaving and eating the cost of 7 months of service because they did not inform their customers they were removing this function. They left me high and dry on another domain that has the function working but can not adjusted or stopped.
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John "Snacks" DeLeon
(@johnadeleon) reported
from
Lubbock, Texas
@HGSupport is there an issue with your hosting?
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Ed Fowler
(@ValidateMyTag) reported
@HostGator several of our sites are down and there's a 15min wait to chat with an agent. What's the ETA for a resolution?
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summdude
(@summdude) reported
@HostGator Is there some sort of outage happening? I don't have access to anything email related to my account.
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Trinity Blair 🥀🌼 .ᴄᴏᴍ
(@TrinnityBlair) reported
@HGSupport is HostGator down? All my domains and emails are. 🙃
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Jheyson Portocarrero
(@JheysonMc22) reported
@HostGator We've many problems with your services, please I need to hear a date of possible solution. 🔴🔴🔴🔴🔴🔴🔴🔴🔴🔴🔴🔴🔴🔴🔴🔴🔴🔴
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attood
(@attood) reported
@HGSupport Your support site says: Phone Support Hours: 7 AM - 12 AM EST - 7 days a week and yet when I cal, nobody answers and the message says Mon-Fri 9am-5pm, what is the story? Nobody answers the supposed 24hr chat service either and option to email you. Hopeless!
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Danny McGlashing 🇺🇦
(@DannyMcGlashing) reported
@SystemsThl @HostGator Having the same issue r/n on a $4000 HG server. Down at the server level - second time in 7 days @HGSupport
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Trinity Blair 🥀🌼 .ᴄᴏᴍ
(@TrinnityBlair) reported
@CynderHost @HGSupport Do I want to move to a never heard of platform that stalk's their competitions' socials to try to steal their clients? Absolutely not.
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CynderHost
(@CynderHost) reported
@Knight65844644 @HostGator That's definitely not what you should be experiencing - if you're open to potentially switching, I promise we'll offer a seamless experience and you won't ever have issues like these. Plus, we can save you money + move you over for free w/ 0 downtime! Can I DM you some more info?
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Arshit (Arsh)
(@iArshit) reported
Is @HostGator down ? Why #HostGator is not working today? Whats up with @HostGator now?
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Monthly Puroresu
(@MonthlyPuroresu) reported
@HGSupport Our site is down, no explanation. Jetpack says it's our host. Second time in recent memory. Unacceptable. Please contact us
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CynderHost
(@CynderHost) reported
@JheysonMc22 @HostGator Hey there! I'm sorry to hear that you've been having so many issues! If you're open to switching, we would love to show you what exceptional service looks like. Plus, we can save you money + move you over for free w/ zero downtime! Can I DM you some more info?
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NFT Magazine & Awardsⓦ
(@NFTMAGAZlNE) reported
Hosting is down @HostGator at the moment, we will be back on top soon.🔛🔝🔜