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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
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Hosting (48%)
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E-mail (26%)
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Domains (23%)
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Web Tools (3%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Lima |
Domains | |
 San José |
Hosting | |
 Votorantim |
||
 Sydney |
Hosting | |
| Salto |
||
 Chía |
Hosting |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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अनुपम वर्मा
(@averma963) reported
@HGSupport Problem is not fixed and website is down from last three days, is this your standard of support?
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Melody
(@iammelodyco) reported
.@HGSupport any update on the email outage? 😩
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The Computer Cellar
(@ComputerCellar) reported
@zach_aren @bluehost We switched to BH a week ago due to poor performance on previous host, now everything we use to run our business is effectively down. We've been in contact multiple times over 24 hours, every support person has been useless. Switching to HostGator and requesting a refund ASAP.
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Eduardo Aspe M.
(@easpem) reported
@HGSupport Is there something wrong with the online chat? Been waiting for almost an hour for a support agent to answer.
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Paraíba Classificados
(@ParaibaClass) reported
@HostGator Helllooo....here in Brasil all websites offline including the hostgator support page. What is going on? When will you solve this big issue?
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Desiree, Slightly Unfiltered
(@coffee_n_curses) reported
Let me guess - @HostGator is down? I swear it's only down when I need to get into my cpanel, which is like 2x a year.
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Ryan Jones
(@RyanJones) reported
yo @HostGator @HGSupport looks like stuff is down. Ya'll need to address this, tell us you're aware of it and working on it.
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अनुपम वर्मा
(@averma963) reported
@HGSupport @HGSupport only reached out is not enough, you need to solve and fix it permanently, it's now 3 days and your server is down. Your technical team is unable to fix it. It's a frustrating experience for customers.
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अनुपम वर्मा
(@averma963) reported
@HGSupport @HostGator @hostgatorindia only reached out is not enough, you need to solve and fix it permanently, it's now 3 days and your server is down. Your technical team is unable to fix it. It's a frustrating experience for customers.
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DoRoyal Hosting
(@DoRoyalHost) reported
Well, just to clarify on that, we actually did sell websites, though it was never our main priority. Every single game server rental also came with a free website. We ran these on the HostGator Reseller network.
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अनुपम वर्मा
(@averma963) reported
@HGSupport Issue not resolved, website is still down, it's the 3rd day today. Very disappointed with your support.
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Ryan Jones
(@RyanJones) reported
@BrianHarnish @HostGator all my sites are returning 520 errors right now.
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HushWork
(@HushWork) reported
@casinobaseball @HostGator 30+ sites.. WHM and Cpanels.. are all down over here!
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MJBeauchampDesigns
(@MJBeauchampD) reported
@HGSupport I have been trying to view the websites i have hosted on hostgator. And they all take 3 minutes to load(forever). I also tried to access cpanel (login page)and that is taking forever to load. Is hostgator under maintenance? When will this problem be fixed please?
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Ryan Jones
(@RyanJones) reported
Hey @HostGator ya'll having some sort of outage right now? none of my sites are loading, and your billing/management portal is timing out too.
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Faisal Web developer
(@faisal7moud) reported
@RyanJones @HostGator me too same thing and chat support failed
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macdaddys info
(@macdaddys_info) reported
@HGSupport Are you having issues right now? My email server is down…
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अनुपम वर्मा
(@averma963) reported
@HostGator @HGSupport @hostgatorindia Hostgator Support :: Case ID :: 40861991 Website is down from last 3days and you are not doing serious efforts to fix it. Can I expect a better service from you??
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Guru Chuck
(@GuruChuck) reported
@HGSupport I decided to try HostGator and paid for 3 years hosting. After 2 months, I’m ready to flush that money down the toilet and find a new host! There are so many issues, but the biggest problem is tech support. I have tried chat, but the responses take sooooooooooo long!
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Desiree, Slightly Unfiltered
(@coffee_n_curses) reported
@HostGator I haven't had much time lately to work on my biz stuff. I finally sit down and the #1 thing on my list is to transfer my domain. Of course, @HGSupport is having issues and keeps timing out.
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Dedy Ong
(@MrOngDedy) reported
@hgsupport sites are loading very slow. Are you aware of this? Tried live chat but not connected to any tech support.
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Paraíba Classificados
(@ParaibaClass) reported
@RyanJones @HostGator Here in Brasil...the same. All my websites offline and no way to reach the support. What a shame
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Eduardo Aspe M.
(@easpem) reported
@HostGator Is there something wrong with the online chat? Been waiting for almost an hour for a support agent to answer.
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Josh Q
(@these_are_them) reported
dude. did hostgator just go down?
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HushWork
(@HushWork) reported
@RyanJones @BrianHarnish @HostGator 30+ domains, WHM and Cpanels ALL down over here!
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The Action Elite
(@ActionElite) reported
@HostGator I'm missing revenue because your servers are down, any word on when they'll be up?
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Sean Sanchez
(@casinobaseball) reported
@HostGator are your servers down?
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Guru Chuck
(@GuruChuck) reported
@HostGator I decided to try HostGator… a decision that I now regret. Moving domains is so difficult! I have one that has been “in process” for over two months! Chat support takes forever to respond, with every response. At one point, I forgot I was chatting with support!
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Paula Gray
(@PaulaGrayChic) reported
@HostGator Two months ago you charged me 360 USD for a service I did not agree. I am still waiting for the refund you promised... Yesterday you closed the ticket while I still wait my money back = sounds like scam !! @TXAG
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Venkat
(@techvenkat) reported
@HGSupport Problem with the @HostGator my site is not loading and down for the past 20 minutes or so. Sent you DM explaining the same.