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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
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Hosting (50%)
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E-mail (27%)
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Domains (20%)
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Web Tools (3%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Votorantim |
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 Sydney |
Hosting | |
| Salto |
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 Chía |
Hosting | |
| Salvador |
Hosting | |
| Recife |
Domains |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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HostGator Support
(@HGSupport) reported
@idiosarcasm @HostGator Greetings Din, my name is Rusty. We're truly sorry to hear of your poor experience. We will be more than happy to investigate and assist. Can you send us a DM/direct message and let us know the domain name or email address associated with your account?
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Techguy
(@techguywebdev) reported
@turcotravel @HostGator You need help?
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Billy Davies
(@billydavies___) reported
@TomFrankly Update - I've been in touch with @HostGator customer service and they made some changes to SSL and WordPress multisite settings. All is working now. Fantastic customer service. Thanks again for your assistance @TomFrankly!
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MGZC Radio
(@mgzcom) reported
@HGSupport DM @HGSupport The issue began about 5 or 6 days ago. Don't have exact time stamps. You can see by the ticket that different solutions were tried. In our shop this type of issue usually relates to server-level fails usually 500 errors due to services not completing their tasks.
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MGZC Radio
(@mgzcom) reported
@HostGator DM @hostgator The ticket number is 45789404. 5 different techs, five different temp fixes. No root cause found. After fixes, site back up for a few hours then time's out again. Need to check server logs for 500 errors, service(s) hung/crashed or dying server.
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MGZC Radio
(@mgzcom) reported
Our domain host @HostGator is still having DNS and name server issues. We have opened a priority ticket and are awaiting their response. We apologize for any inconvenience and will provide updates when available.
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Engin Turco
(@turcotravel) reported
My website on @HostGator is DOWN more than 6 hours, and they do not do anything, they don’t care about their customers! I am very stupid to use their service more than 10 years, where are they when I need help??? Maybe it is time to move somewhere else?
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Anthony DiMoro
(@AnthonyDiMoro) reported
with many forking over hundreds of $$ in a panic Hostgator likely earns money for each referral. I have used other companies - HostDime, WPEngine, Kinsta, Cloudways, AWS, Bluehost and NEVER had an instance of Malware occur....
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Dan Tasso
(@DanTasso) reported
@HostGator in brazil is slow, access failure, chat support dropping all the time and WordPress with critical error... No resolution, only problems, I have dozens of accounts and I've been waiting for help for three days.
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moses kinuthia
(@moseskinuthia18) reported
@HGSupport I referred a customer to you and you deducted money from her card 45 days to the due date and have not responded to her emails what could be going on??
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Subhash
(@Subhash_CJangid) reported
When choosing a web hosting provider, it's important to consider factors such as reliability, uptime, customer support, and pricing. Some popular hosting companies include Bluehost, HostGator, and GoDaddy.
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Din Djarin
(@idiosarcasm) reported
@HostGator support is trash. Closed my support request without resolving the issue or confirming with me.
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Juan benegas
(@Juanbenegas85) reported
I had the WHMCS account offered by @HostGator out of service for 7 days. every day @HostGator tells me that in 24 hours they fix it. I am very disappointed. I leave it here written so that the disappointment of some clients with the company is recorded. Case 45692373
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Chris Clennan
(@ChrisClennan) reported
When the same code doesn't work on GoDaddy, but works on Hostgator. GoDaddy tells you to fix the code instead of them fixing their product.
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Dwayne Q Vason
(@QPeezy) reported
@HGSupport HI, I'm experiencing a server issue with my website. Would you be able to look into this issue? Chat support was not able to resolve the issue
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GHY International
(@GHY_Intl) reported
@HostGator what an epic meltdown of service failures, we cannot believe the issues of database errors, and complete sites being down for hours, even though we VPS services with HostGator. This is catastrophic failure on all levels. Businesses cannot rely on HostGator any longer.
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ThatLARRYSHOW
(@ThatLARRYSHOW) reported
@HostGator @HGSupport - a situation with my domain remains unresolved after a WEEK. Not a good look for your company. I host a podcast with a significant audience. How about some competent help?
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Sandeep Gupta
(@officialskgupta) reported
Stop buying Server from @HostGator @hostgatorindia Very Unsecured Server. Your data and files are not safe. Worst experience with this sever company. Guys Stop 🛑 buying from today.
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Sherif Al-Samman
(@sherifAlSamman) reported
@HGSupport websites and email server down on Egypt #hostgator
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SetraHost
(@SetraHosting) reported
@gwiaz_ Considering they're owned and operated by the same company, I'd suggest staying away from Newfold Digital companies all together if you're not satisfied with the service from one. This includes Bluehost, HostGator, Network Solutions, iPage & more.
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nicole | T E C H M O M O G Y
(@techmomogy) reported
@ethanjaack Already spoke to @HostGator CS and they just said their policy is not to provide refunds. Currently waiting for possible help from @HGSupport. We did successfully move her and rebuild her site already so she's all set. Just trying to get her money back for the remaining 2 years.
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Adam Heath Avitable
(@avitable) reported
from
Midway, Utah
@xBobbiesworld Hostgator is decent. If you need help with anything, though, lmk.
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Sidra Hayat
(@digitalforest99) reported
Hostgator is the worst hosting company ever!! can not log in to my Cpanel, tried opening multiple tickets but their support team is an absolute noob and doesn't even know how their system works! @HostGator saying goodbye to Hostgator after being a loyal customer of over 8 years
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Vijith Nair
(@navijith) reported
Never host your website on @HostGator Go for any services but not @HostGator
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Paula Puffer
(@PaulaPuffer) reported
Anyone else having problems accessing their @HostGator account?
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Sahil Ahmad
(@SahilAh42902529) reported
@HostGator the worst service in my entire journey of hosting. Whenever i go to the customer support they put on hold, then after some time the disconnect the call, and today onwards ******** **** service i will not continue and not recommend to other #hostigator #hostigatorshit
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Cavaliers Nation
(@NationCavaliers) reported
Is anyone else out there having HostGator outage issues?
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Edward Johnson
(@ImEdward83) reported
@HGSupport @HostGator Please help me to remove all.htaccess files from the whole hosting.. I tried mailing and via chat but no luck..
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Timoci (Jim) Tora
(@jimtora) reported
@angry_kpra @Alaena_hill @Rfmf_Media domain is currently registered with service provider Hostgator. If that service provider is compromised it could affect customer websites and services associated with the service provider. Hostgator have been hacked on numerous in previous occasions.
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CynderHost
(@CynderHost) reported
@turcotravel @HostGator Hey - sorry to hear you're dealing with downtime like this! We can help you get back up and running ASAP with reliable + affordable hosting plans, plus we'll move you over for free with zero downtime. Can we DM you some more info?