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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
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Hosting (50%)
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Domains (25%)
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E-mail (22%)
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Web Tools (3%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Limeira |
Hosting | |
 Chandigarh |
Domains | |
| Chandigarh |
Domains | |
| Luziânia |
||
| Cascavel |
Hosting | |
| Curitiba |
Hosting |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Cynthia T
(@Bitcoin_Mafia) reported
@HostGator Why doesn't your support chat ever work? It just keeps buffering and never loads.
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Zainab 💍
(@ArewaParrot) reported
to pay again to restore your files. I have never seen any fraudulent hosting company compared to @HGSupport before. This is ridiculous. The support team disappears the moment you start asking questions. Over 5 domains have been suspended without any reason. I have over 23 domains
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RealScamLikely
(@HaydenFHaskins) reported
@HostGator is the worst registrar, period.
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Darpan Goyal
(@darpangoyal17) reported
@hostgatorindia HostGator got the worst service ever Since last 2 weeks my DEDICATED MANAGED SERVER is down and @hostgatorindia is not able to fix it. Not believe me? Call me, I'll show proofs 9888882551 DO NOT AVAIL THEIR SERVICE.
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CathyK
(@CathyKWeb) reported
My reseller account had been with HostGator and their support was great. I just couldn’t justify renewing with them, even tho they just fixed any problem I had. There’s nobody to call for help now, only the internet & stress over 100s of details 🤯. #aws #lightsail #webhosting
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omkar nath nandi
(@omkarnathnandi) reported
@hostgatorindia I am worried whether I will ever get the refund of Rs 68,000 from @HostGator, please refund @hostgatorindia and end this painful journey with your company. Yesterday I just could not believe your support staff is asking me how to upload MySQL files in PhpMyAdmin, it’s horrific.
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Michael Sosonkin
(@MichaelSosonkin) reported
@HGSupport Number of processes isnt that important. But it is translates to CPU and RAM utilization. "Unfortunately, this process can sometimes generate errors or other failures that result in connections to your server that use up your processes and generate large amounts of CPU usage"
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RealScamLikely
(@HaydenFHaskins) reported
@HGSupport Been on chat with your support for hours, y'all aren't helping. You deleted my client's entire DNS records, and do not have them backed up. You guys do some bullshit like this once a year.
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BuzzIzarownd
(@BuzzIzarownd) reported
Is there any email service that isn’t a cluster **** like @Outlook & @HostGator ?!?
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Zainab 💍
(@ArewaParrot) reported
The biggest hosting scam is @HostGator . They suspend your domains and ask you to pay over $100 to restore what they brought down. After payment, then they also go ahead and change your domain nameservers and therefore you'll lose all your files with backup. They then ask you
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Zero Cool 3
(@NaturalThinker3) reported
Steal the money damn thieves **** you @HostGator
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omkar nath nandi
(@omkarnathnandi) reported
@hostgatorindia I have stayed with you from 2012 but due to insensitive price increase with poor support and bad quality infrastructure i am now at the edge completely leaving hostgator. Will you suggest direct dedicated server/vps for a site with 2k monthly visitors? thats whats forced on me..
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TheUnknown
(@TheUnknown2089) reported
Without a doubt @HostGator is the worst hosting platform available, absolute garbage
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Mr. Brown
(@michaelcbrown) reported
@HostGator failed to auto-renew our SSL cert, sent us no notices about it (even though all our payment info sn current) and even though we've since been charged the money for the SSL, our website is effectively down for another 48-72 hours. What's the phone number for @GoDaddy?
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Rajesh Sinha (देवघर,झारखंड)
(@theRajeshSinha) reported
@hostgatorindia your #customercare standard was the most horrible and good for nothing. My 90 minutes wasted with no resolution. #hostgator sucks for hosting.
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Dober
(@dober4am) reported
@HostGator website down?
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Darpan Goyal
(@darpangoyal17) reported
@hostgatorindia HostGator got the worst service ever- Since last 2 weeks my DEDICATED MANAGED SERVER is down and @hostgatorindia is not able to fix it. Not believe me? Call me, I'll show proofs +91-9888882551 DO NOT AVAIL THEIR SERVICE.
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Kevin Holloman
(@ksholloman) reported
@HGSupport Thanks. I have 63 websites, actually. Across 10 or so hosts. So, I feel fairly qualified to know if it’s hosting, or another factor causing the slow load times.
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Leon Chase
(@Leon__Chase) reported
Wow. I was excited to (finally!) put all my web domains in one place, and 50 minutes in, @HostGator is breaking my heart. Multiple dropped support chats over a simple domain-transfer problem. Do not recommend #hostgator
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Darpan Goyal
(@darpangoyal17) reported
@hostgatorindia HostGator got the worst service ever Since last 2 weeks my DEDICATED MANAGED SERVER is down and @hostgatorindia is not able to fix it. Not believe me? Call me, I'll show proofs 9888882551 DO NOT AVAIL THEIR SERVICE.
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Michael Sosonkin
(@MichaelSosonkin) reported
@HGSupport 35469258, 35462341 We sorta checking our emails too often. So they 'suspended' whole hosting account. Websites down (15 of them) and emails down (33). WELL DOWN!!!
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Michael Sosonkin
(@MichaelSosonkin) reported
@HostGator 😡 Our shared biz account is down for 20 hours!
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HostGator Support
(@HGSupport) reported
@MzYummyDread Hello, We apologize for your poor support experience. It's HostGator's objective to provide our customers the best support experience. Please send us a DM letting us know what issues you are experiencing. Chellie
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Mr. Brown
(@michaelcbrown) reported
@HostGator failed to auto-renew our SSL cert, sent us no notices about it (even though all our payment info is current) and even though we've since been charged the money for the SSL, our website is effectively down for another 48-72 hours. What's the phone number for @GoDaddy?
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Rod Atwood
(@rodatwood) reported
@HostGator @HGSupport - I have been a customer for almost 10 years. Our dedicated server is down now for over 8 hours for an OS reload with data retention. I have asked for an update and have not heard back. The ticket number is 33974002. Any help is really appreciated.
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Zainab 💍
(@ArewaParrot) reported
@ShehuAwwal @HostGator I guess I have to follow your suggestion. The domains are all active. It's hurts me so much going through this. Gross extortion. I have over 26 domains with them. My favorite was @Namecheap and I have never had any issues with them
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Leon Chase
(@Leon__Chase) reported
Anybody had good experiences with @bluehost ? I'm ready to pay $ to transfer all my sites (again) if it means someone will actually answer my support messages. Unlike @HostGator
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Shehu Awwal
(@ShehuAwwal) reported
@ArewaParrot @HostGator Has the domain expired? I dont see any reasons for them to take down your domain unless may be it has to do with hosting, Why not get a VPS with digitalocean And if you’re looking for a shared hosting, I would recommend ifastnet which I have been using for like 6years.
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Excessively and Openly Black 🧁
(@MzYummyDread) reported
@HostGator I'm experiencing the worse customer service with you all now. It's been this way for about a week.
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Alkindi
(@alkindi20071) reported
@HostGator You are hosting my website which is off and do not know why. your support channels are closed. Your live chat is off You do not have an email to contact you