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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
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Hosting (48%)
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E-mail (26%)
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Domains (23%)
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Web Tools (3%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Lima |
Domains | |
 San José |
Hosting | |
 Votorantim |
||
 Sydney |
Hosting | |
| Salto |
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 Chía |
Hosting |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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hypedgem
(@UmmahReviving) reported
@mzeeshan00 @HostGator Yes they are Down from 1:30 hours now approx
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Gabriel Souto
(@gabrielsouto) reported
@HGSupport Never mind, solved myself, but brazilian support of @HostGatorBrasil is the worst i ever had the unpleasure to deal with.
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Sadistic Stylist Denali
(@DenaliWinter) reported
should I call hostgator support again to get my vanity domain redirect urls actually working, or should I turn them into simple splash pages covered in the link I want people to click? 🤔 Choices...
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Name cannot be blank
(@qiaodengf) reported
@HostGator Had such a great experience with this hosting until we needed support. We got our service shut off early, they they promised to fix it and botched that entirely. Still waiting for their help.
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Saurabh Sabharwal
(@saurabhsabh) reported
@HostGator All our sites on the dedicated server are down and support in not contactable at all. Do you know what is going on?
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InTakeCreate
(@intake_create) reported
@steffs_journey I would assume most answers you get in here will be affiliate links. Which isn't bad but doesn't give a great representation of top tier web hosts. For absolute safety, I would honestly say the big names like: Namecheap HostGator Or even goDaddy
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Forex Zone
(@ForexZoneForum) reported
@Antonio_Dns7 Yes, and it is being worked on. The problem is HostGator. They have a 99.9% guarantee, but this is now the 3rd day of problems. Their admins never reply back as promised too. I'm sorry for you not being able to visit the forum. It will be worked out soon.
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𝙲𝚑𝚛𝚒𝚜 𝙾𝚕𝚒𝚟𝚎
(@ChrisEOlive) reported
@HostGator using only #chat or #telephone for support is positively 15th century and is probably the end of our relationship. I can't just open a ticket or send an email? No one has time to hang out on chat for a simple request or the telephone of all things. #CXfail
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Thiago M.
(@_thiag0x) reported
Hey @hostgator! Why da **** im cant't redirect my website in SSL ?????????????????
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Trev Gorbachev
(@GorbachevTrev) reported
@elemntor 3rd day of using Elementor Pro. Helped me build web pages so quickly. Until today, when multiple pages started giving me a System Error 500. Hostgator ran tests, found no issues at their end. Sad that I couldn't find a 24x7 Elementor help line. Bad delay.
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Ahmed Badran
(@ahmed_badran) reported
Imagine the feedback of your customers if your website went down for 5 days!! @HostGator sucks.
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Wes Davenport
(@wesdavenport) reported
@HGSupport hi! I haven’t heard back from support since Jan. 9 after multiple follow ups. My site has been down the entire time.
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Richard Chabotte
(@RChabotte) reported
@HGSupport @HostGator Then back in the queue so I would hang up and not get the survey
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Surf New Media
(@surfnewmedia) reported
@HGSupport clients in the midwest are not able to load their sites.... getting DNS PROBE FINISHED NXDOMAIN ... doesnt seem to affect me on the east coast. Is there an issue?
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Fantastic Finds
(@FantastcFinds) reported
@HostGator stop sending me invoices for services you are not providing to me... and then blocking my emails to you asking you to stop with these communications. I haven’t been your customer in years. Leave me alone.
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Ahmed Badran
(@ahmed_badran) reported
Don't use @HostGator Slow servers and slow support. My website is down for the 5th day. Without any solution just auto reply on my ticket/ email. #webhosting #DontDoThisMistakeOnNewYear
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the Real Rev JDubya 🏳️🌈
(@RevJDubya) reported
@HostGator is absolutely the most inefficient website domain platform. We have had so much trouble with them. It's absurd how terrible their customer service and follow through is.
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TheGrumpyOldGit
(@grumpy_again) reported
@HGSupport hostgator been slow with data for last few day ? not sure re cache plugin? & link u sent only shows half & cant click it
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Elizabeth BB de Moya
(@blackbettyblog) reported
Your entire support section is down! The links go nowhere! @HostGator
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Warren Grobler
(@WarrenGrobler) reported
@HGSupport I have tried accessing the LiveChat function on the website for the past few days. It keeps loading a blank page. I need support with mu website. Please help!
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hypedgem
(@UmmahReviving) reported
@HostGator your servers are down? Pls fix asap!!!! #hostgator
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G2N HOST
(@G2N_HOST) reported
@HarishKaushik99 @HostGator If you were here you would not be angry, in addition to having support every day by phone and chat.
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jolly fisher
(@FisherJolly) reported
@HostGator STOP EMAILING ME STOP CALLING ME .... STOP HARRASSING ME! How many times do I have to say it? I haven’t used your service in YEARS! Leave me alone and stop trying to bill me for services you are NOT providing!
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Richard Chabotte
(@RChabotte) reported
@HGSupport @HostGator I just spoke with a gentleman as I called for the 4th time he was very good and helped. But there was a person by the name Chrystal horrible experience with her then at the end she wouldn’t hang up so I could get the survey she put me on hold for half hour.
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Lucien Sabre
(@luciensabre) reported
@blackleg471 @Hostens_hosting One of the WORST you mean. 🤢🤮 Bluehost (and all its fellow EIG brands like HostGator, iPage, JustHost, Host Monster....and several dozens of other brands) are pure hosting garbage. Only their affiliates recommend them.
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Vic Hecha
(@VicHecha) reported
@WilliamNOtis I would stay away from hostgator as well (as well as the 100s of EIG brands) they're notoriously bad. I moved clients over from godaddy and hostgator to a managed wordpress host and they can't believe how much faster things are.
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The Affiliate Watch
(@AffiliatesWatch) reported
@selfbankt Yikes, you read a bunch of paid reviews by affiliates. Get a refund and run, HostGator is part of EIG, the worst hosting conglomerate on the face of the planet. Brace for a slow site, non-existent support and malware at some point where they'll charge you an arm and leg to remove
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david curtis
(@_David_Curtis_) reported
@HGSupport hello. My email is down and I can’t access cPanel. Your live chat also appears to be down. Please advise.
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Nico
(@nicolivesabroad) reported
@HGSupport “You can’t redirect your domains unless you have a cPanel. I recommend you to get in touch with your hosting provider” This is what Vinush from your customer service told me after noting I haven’t got a cPanel
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Agustín Mustieles
(@agusmus) reported
@HGSupport Hi my two server are down and I have been waiting 20 minutes in the support chat and nobody answer me.