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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
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Hosting (52%)
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E-mail (21%)
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Domains (18%)
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Cloud Services (6%)
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Web Tools (3%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Caraguatatuba |
Hosting | |
 Deltona |
Hosting | |
 Greater Noida |
Cloud Services | |
 Solidaridad |
Cloud Services | |
 Lima |
Domains | |
 San José |
Hosting |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Joe Youngblood
(@YoungbloodJoe) reported
Me: My client gave me the wrong password and I think my ip is blocked for too many failed attempts. Can you fix for [ip addy]? HostGator: Let me look *2 minutes later* HostGator: Everything seems fine here, I can see the WHM login page. Call your ISP to fix.
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Think Utility Services
(@ThinkUtilitySer) reported
@HostGator For example, my website is down. My customers leave a negative review on Google. Which affects my marketing department, increased customer service issues, and billing.
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Satheesh Paddolker
(@paddolker) reported
The worst thing about buying a domain from @hostgatorindia is that the mobile number given while registering the domain is instantly leaked! Today received atleast 6 #spam calls. What a shame @HostGator #noprivacywithhostgator
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Paul Johnson
(@PDJohnsonGA) reported
@CodeWithJanine Okay cool. So the problem lies with Hostgator somewhere
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K7KE
(@_K7KE_) reported
@Stephi_ishtar @HostGator Been with HG for two years (refugee from awful GoDaddy). Had to contact support only once. Support handled my issue immediately.
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Think Utility Services
(@ThinkUtilitySer) reported
@HGSupport My customers have to pay their utility bills at the beginning of the month, mostly elderly individuals and their services might get cut off. I can't get answers on the support line so I will try social media for assistance. Please help!
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Amit Singh
(@amitksi) reported
@hostgatorindia @HostGator @HGSupport How many months or year this issue is going to be opened?
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Tylewah
(@Tylewah) reported
It may be a stretch but does anyone know how to install Wordpress onto Hostgator? I've got no idea what any of that is but my mom is trying to set it all up and I just want to help
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Mac
(@gotoandrock) reported
@HostGator yeah screw off for redirecting my signup for hosting signup to dream which doesn’t work at all. I have no way to test php @DreamHost your web ssh login sucks.
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paulrobinson 🧭🏳️🌈♉🧵
(@paul30316) reported
Hi @HostGator while your technical support people are mostly quite helpful, I've run into 2 situations with your plans & billing that have been complete bait & switch with no reasonable resolution. Happy to share more with you directly.
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Jonathan Long
(@long) reported
from
Miami, Florida
@HostGator get more incompetent support reps. You can’t. What a complete and utter **** show. Been months. Nothing but bs.
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Henry Pujols 🗯
(@henrypujols) reported
@HGSupport I hace 4 days send a private emails and nobody solved the problem!!!
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Mike
(@the_tycoonist) reported
Website down because stupid @HostGator doesn’t have an “admin” on call to fix an access issue. ETA for fix also unknown...thanks a lot guys!
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Khainata - Web Designers
(@Khainata) reported
@HGSupport @HostGator Please I need help with Ticket 31009502. Several hours with the server down!!!
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Think Utility Services
(@ThinkUtilitySer) reported
@HGSupport My website has been down for 2 days and nobody in Texas on second-tier support will fix my SSL certificate issues. I haven't received emails or phone calls and I'm getting the same answers from tier 1 support.
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GE_Miller
(@GE_Miller) reported
@HGSupport I've had an outstanding ticket for a refund credit for 2 months and its crickets. How can I get some help?
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WordPress Medic
(@wpmedic) reported
@ThinkUtilitySer @HGSupport Was the issue fixed? SSL is working on the website.
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Gary Teh
(@garionjob) reported
@paddolker @hostgatorindia @HostGator That is bad...
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Mr P
(@glenp) reported
@HostGator I'm done. Wasted way to much time as it is. If I don't receive an email from support I'll be looking for alternative options.
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narendroid
(@NarenOfTheUS) reported
@CodeWithJanine Can I assume you’ve called hostgator support?
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Shutter Hire
(@ShutterHireUK) reported
@HGSupport I don't have a case number i'm trying to use the chat support feature but it's not working.
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arnold abutog
(@gerraine) reported
@HGSupport my site is down since yesterday with a 503 service unavailable screen while your chat support is not working.
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Think Utility Services
(@ThinkUtilitySer) reported
@HostGator My website has been down for 2 days and nobody in Texas on second-tier support will fix my SSL certificate issues. My customers have to pay their utility bills at the beginning of the month, mostly elderly individuals and their services might get cut off. Please help!
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ENGINEER OMOJUWON
(@juwoncaleb) reported
@HostGator I got a domain from HostGator and cpanel hosting . Turns out to be a Wordpress domain, uploading my code onto my cpanel has no effect . How do I fix that?
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Mike
(@the_tycoonist) reported
Website down because stupid @HostGator doesn’t have an “admin” on call to fix access issues. In the email “queue” so ETA unknown. Thanks a bunch @HGSupport!
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Shutter Hire
(@ShutterHireUK) reported
@HGSupport I'm trying to use your chat service and i can't get through. The migrating of my website from a previous host is a SHAMBLES. Most of my images are missing! I need to contact you ASAP!
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Think Utility Services
(@ThinkUtilitySer) reported
@HostGator Lack of Accountability: Poor accountability is a condition that negatively impacts many organizations, and this condition grows worse each day. If the culture of your organization does not support the value of accountability, employees and do often “get away with murder.”
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Estephanie Cruz
(@Stephi_ishtar) reported
@HostGator SUCKS!!
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Estephanie Cruz
(@Stephi_ishtar) reported
Be careful, @HostGator sells windows servers that do not work. and they invent that they have a windows support when they don't.
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Ian Robert Anderson
(@theofficialira) reported
@skystracloud The problem has whenever I updated anything (wp, plugins, themes) I would get a 500 error and could not login to the admin area. HostGator solution = don't update anything ever! I'm moving hosting to @wpengine