Hostgator status: hosting issues and outage reports

No problems detected

If you are having issues, please submit a report below.

HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.

Problems in the last 24 hours

The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (IST)	Number of reports	Baseline
Apr 20, 3:10 AM GMT+5:30	0	0
Apr 20, 3:30 AM GMT+5:30	0	0
Apr 20, 3:50 AM GMT+5:30	0	0
Apr 20, 4:10 AM GMT+5:30	0	0
Apr 20, 4:30 AM GMT+5:30	0	0
Apr 20, 4:50 AM GMT+5:30	0	0
Apr 20, 5:10 AM GMT+5:30	0	0
Apr 20, 5:30 AM GMT+5:30	0	0
Apr 20, 5:50 AM GMT+5:30	0	0
Apr 20, 6:10 AM GMT+5:30	0	0
Apr 20, 6:30 AM GMT+5:30	0	0
Apr 20, 6:50 AM GMT+5:30	0	0
Apr 20, 7:10 AM GMT+5:30	0	0
Apr 20, 7:30 AM GMT+5:30	0	0
Apr 20, 7:50 AM GMT+5:30	0	0
Apr 20, 8:10 AM GMT+5:30	0	0
Apr 20, 8:30 AM GMT+5:30	0	0
Apr 20, 8:50 AM GMT+5:30	0	0
Apr 20, 9:10 AM GMT+5:30	0	0
Apr 20, 9:30 AM GMT+5:30	0	0
Apr 20, 9:50 AM GMT+5:30	0	0
Apr 20, 10:10 AM GMT+5:30	0	0
Apr 20, 10:30 AM GMT+5:30	0	0
Apr 20, 10:50 AM GMT+5:30	0	0
Apr 20, 11:10 AM GMT+5:30	0	0
Apr 20, 11:30 AM GMT+5:30	0	0
Apr 20, 11:50 AM GMT+5:30	0	0
Apr 20, 12:10 PM GMT+5:30	0	0
Apr 20, 12:30 PM GMT+5:30	0	0
Apr 20, 12:50 PM GMT+5:30	0	0
Apr 20, 1:10 PM GMT+5:30	0	0
Apr 20, 1:30 PM GMT+5:30	0	0
Apr 20, 1:50 PM GMT+5:30	0	0
Apr 20, 2:10 PM GMT+5:30	0	0
Apr 20, 2:30 PM GMT+5:30	0	0
Apr 20, 2:50 PM GMT+5:30	0	0
Apr 20, 3:10 PM GMT+5:30	0	0
Apr 20, 3:30 PM GMT+5:30	0	0
Apr 20, 3:50 PM GMT+5:30	0	0
Apr 20, 4:10 PM GMT+5:30	0	0
Apr 20, 4:30 PM GMT+5:30	0	0
Apr 20, 4:50 PM GMT+5:30	0	0
Apr 20, 5:10 PM GMT+5:30	0	0
Apr 20, 5:30 PM GMT+5:30	0	0
Apr 20, 5:50 PM GMT+5:30	0	0
Apr 20, 6:10 PM GMT+5:30	0	0
Apr 20, 6:30 PM GMT+5:30	0	0
Apr 20, 6:50 PM GMT+5:30	0	0
Apr 20, 7:10 PM GMT+5:30	0	0
Apr 20, 7:30 PM GMT+5:30	0	0
Apr 20, 7:50 PM GMT+5:30	0	0
Apr 20, 8:10 PM GMT+5:30	0	0
Apr 20, 8:30 PM GMT+5:30	0	0
Apr 20, 8:50 PM GMT+5:30	0	0
Apr 20, 9:10 PM GMT+5:30	0	0
Apr 20, 9:30 PM GMT+5:30	0	0
Apr 20, 9:50 PM GMT+5:30	0	0
Apr 20, 10:10 PM GMT+5:30	0	0
Apr 20, 10:30 PM GMT+5:30	0	0
Apr 20, 10:50 PM GMT+5:30	0	0
Apr 20, 11:10 PM GMT+5:30	0	0
Apr 20, 11:30 PM GMT+5:30	0	0
Apr 20, 11:50 PM GMT+5:30	0	0
Apr 21, 12:10 AM GMT+5:30	0	0
Apr 21, 12:30 AM GMT+5:30	0	0
Apr 21, 12:50 AM GMT+5:30	0	0
Apr 21, 1:10 AM GMT+5:30	0	0
Apr 21, 1:30 AM GMT+5:30	0	0
Apr 21, 1:50 AM GMT+5:30	0	0
Apr 21, 2:10 AM GMT+5:30	0	0
Apr 21, 2:30 AM GMT+5:30	0	0
Apr 21, 2:50 AM GMT+5:30	0	0
Apr 21, 3:10 AM GMT+5:30	0	0

At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hostgator users through our website.

E-mail (34%)
Domains (25%)
Hosting (25%)
Cloud Services (9%)
Web Tools (6%)

Live Outage Map

The most recent Hostgator outage reports came from the following cities:

City	Problem Type	Report Time
San Miguel de Allende	E-mail	2 hours ago
Santa Clara	Web Tools	3 days ago
Oaxaca	Hosting	3 days ago
Thornton	E-mail	10 days ago
Chisinau	E-mail	10 days ago
Torreón	E-mail	12 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

Shawn Brown (@shawnbb13827) reported 2 minutes ago
@HostGator I've been on the phone with your so called Customer Support. Straight useless. It would probably help if they spoke true American language, but like every other call center - your **** is all outsourced!
Er Rahul Rana (@ErRahulRana2) reported 4 minutes ago
hostgator locked my profile guys @HostGator Help me . My important customer here. Support me #hostgator #technology
Mrchispa (@Mrchispa8) reported 5 minutes ago
@HostGator almost 10 hours no service!
CENSORED BY T!!TTER (@PeterVadala) reported 5 minutes ago
@hostgator AmericasMansMan family of Web Sites is down AGAIN
Chris McElroy SEO (@seochrismcelroy) reported 6 minutes ago
I can't believe hostgator support has gotten this bad. I needed help with a domain transfer. Called them. Selected help with domain names in the menu. The people I got said since I don't have a hosting account with them they can't help me. I asked them to connect me with somebody that could. But the only thing you can do is chat when it comes to domain names. Never register your domain name at hostgator.
Wojtek (Voytek) Bereza (@voytekbereza) reported 13 minutes ago
@HostGator whats up with your support? I cant submit a ticket, you are not picking up your emails and not picking up your phone...
HostGator Support (@HGSupport) reported 14 minutes ago
@seanrogers8 @HostGator @spamhaus Spamhaus looks at email traffic from an IP address, often across many users on a shared server, not a single account. Our teams monitor and work with them to clear any listings. Please reach out to support so we can review your specific server and email setup.
Vasudevan M.R. (@VasudevanMR) reported 20 minutes ago
@hostgatorindia @HGSupport My emails have been blocked apparently because my IP address has been flagged. But I use a dynamic IP allotted by my ISP @airtelindia . I have no control over the IP. There is no way for me to resolve the issue. Absolutely pathetic.
Karen Lakeman (@KarenLakeman) reported 21 minutes ago
terrible #CustomerService from @HGSupport today! @HostGator #CaveatEmptor if this organisation crashes your website they will blame you! #TheCustomerIsAlwaysWrong
Brandon🇺🇦 (@bc3tech) reported 21 minutes ago
@HGSupport @mulls2go appears local mailboxes are ok, but forwarders to external boxes are broken.
🌐On Your Mark (@onyourmarknj) reported 24 minutes ago
@YoungbloodJoe @jonoalderson Ugh. Need to switch! I left Bluehost, HostGator, and Network Solutions when they dug in their claws and gutted those services. Blech.
Tapish Jain (@_tapish) reported 24 minutes ago
@BigRock The migration has so many bugs that it is impossible for me to renew my hosting that I had on hostgator. If I didn't renew by tomorrow, my servers will go down, while bigrock support says they are helpless.
dana o (@danaoren) reported 25 minutes ago
@HostGator email and websites are down for Rogers clients in Canada. Question is, who is at fault? Bell and/or VPN works
Kurian OS (@Achayan) reported 26 minutes ago
@HostGator That's crazy, if we have some issues which we can't resolve through the online chat, then there is no way to contact a authoritative person ?. I guess I need to look in to other hosting options then..
Michele Elliston (@micheleelliston) reported 28 minutes ago
@HostGator is there a problem with customer service? I've been waiting for ages just to get someone to help me.
Juan luis | JLP (@juanluis_JLP) reported 30 minutes ago
Is Hostgator down for anyone? my sites are down all of the sudden and their support agent doesn't seem to find the issue.
Zennie Abraham ZENNIE62 #SuperBowlLX #NFLDRAFT (@ZennieAbraham62) reported 31 minutes ago
@HGSupport WTF is going on?
I REFUSE (@seanrogers8) reported 36 minutes ago
@HostGator Looks like you all have been hacked again. Duplicated records DKIM DMARC SPF! When will you fix this?! @HGSupport
Artfool Politics (@artfoolpolitics) reported 43 minutes ago
@HostGator @Trrance How about stop telling us how frustrating it is and actually do your freaking job and FIX IT????
Cutearundhathi (@cutearundhathi) reported 47 minutes ago
@HGSupport @adamfarrar I haven't received any confirmation on fixing my issue with Hostgator on DM. Why is it so? I don't understand....Is this the way you give service to your customers?
Akhil P Walia (@akhilpw) reported 52 minutes ago
@hostgatorindia All our websites hosted on #Hostgator are down for the last 45 minutes, and the support is hard to reach. After waiting in-line for over 20 minutes to reach chat support , the agent is totally unresponsive.
Mehul Mukati (@mehulmukati) reported 53 minutes ago
hey @BigRockIndia its not fair that you sneak in add-ons at time of domain renewal without my explicit permission. In the last 13-14 years with @hostgatorindia @HGSupport I have never once faced such behaviour. I for sure will be out from your system soon.
Stella DiMarco (@Stelladmarco) reported 53 minutes ago
@HostGator - their support staff has repeatedly displayed minimal to zero knowledge and are not much more than phone answering clerks. Numerous times we've been given false and varying info. as for the reason for issues #badwebhosting
Shamail Aijaz (@shamailaijaz) reported 54 minutes ago
@HGSupport I've already given you my ticket number in my yesterday's tweet S-2195876... It has been 6 days now... Your customer support is completely dead, including toll free number and chat.
Brian Modansky (@BrianModansky) reported 54 minutes ago
customer support and website designer to build HostGator’s employee training department while I was still doing website designer work also. We moved to Houston, TX when my buddy/boss bought a building in Houston, Tx. I ended up training over 1000 employees how to use their service and how to do chats, phone, and ticket customer service. I then taught several trainers on how to train employees and then went full time website and graphic designer for
I REFUSE (@seanrogers8) reported 55 minutes ago
@HGSupport @HostGator @spamhaus Your tech support sucks. They have been working on it for 2 days. My company email still doesn't work!! If your employees were competent your service would work
Laurus Travel (@laurustravel) reported 57 minutes ago
@HostGator Our websites hosted by you have been down for 10+ hours. How much longer do we have to wait?
CENSORED BY T!!TTER (@PeterVadala) reported 58 minutes ago
@HostGator @HostGator or anyone out there can you verify this is actually #Hostgator before we attempt to do tech support via #X instead of over the phone
Tawheed (@tawheedsofia) reported 59 minutes ago
@BigRock one of the worst companies every -friends be careful - they dont ifnrom u anything - they migrated me from hostgator then blackmailed me into taking expensive VPS server and then now emailed me to change name servers - did it - BOOM full crash !!!!!
OkYall (@okyall55) reported 60 minutes ago
@HostGator is the WORST! Refuses to honor links (says file doesn't exist). More than 2x expensive as @IONOS. Loses posts, media and just generally SUCKS! Customer Service is AWFUL! I'm like IONOS they have a partner who will back up your file for an expensive fee. Otherwise, they just delete your stuff and you have no option if you haven't backed it up yourself. I paid to restore a backup and didn't get half of what they deleted. The reason I know I didn't delete it myself is because it's not in the trash folder. HOSTGATOR DELETED and it's my opinion that they did it intentionally so that they could charge me for a restore and then they didn't really restore much of anything. I lost a lot of memories.