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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
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Hosting (50%)
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E-mail (27%)
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Domains (20%)
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Web Tools (3%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Salto |
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 Chía |
Hosting | |
| Salvador |
Hosting | |
| Recife |
Domains | |
 Ashburn |
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| Bogotá |
Hosting |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Aaron Silverman
(@aaronsilverman) reported
Hey @HostGator, my website is down again. 2nd time in a week. What gives? Not good for my business if my website is down.
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Shaun O Connor
(@shaunoconnor1) reported
@shoaibhussain @EsquibalUSA @HostGator Same, the 'Error Establishing A Database Connection' error was a regular occurrence for me too. Hostgator support insisted that it was something up with my WP installation or plugins (it clearly wasn't)
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Nicolás Jurado Allende
(@Nicolas_Jurado) reported
@HostGator @HGSupport Chat has been hanging for a while this week. Another channel, to address support, please? #hostgator #hostgatorsupport
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Aaron Silverman
(@aaronsilverman) reported
@HGSupport @HostGator y'all doing anything to get my website back up and running? Down twice in less than a week is not good. Is this the new norm?
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Hugo Cruz
(@EsquibalUSA) reported
@HostGator What is going on, i have all day with problems, i lost clients today! What happen?
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The Mightier 1090 ESPN Radio
(@1090TheMightier) reported
@HostGator down again? Customer support non-existent. Been on phone for an hour with ZERO explanation.
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Luis Bustamante
(@lbustamantemx) reported
@HGSupport Well... I would do that but I CAN'T ACCESS MY ACCOUNT because the web doesn't send the email to reset my password. And there is no other support channel.
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Cartel Prohibido
(@CartelProhibido) reported
@donbixpay @HostGator @hostgator sucks
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Andy Halavonich
(@mhalavo) reported
What's a better alternative to @HostGator? My sites have been down repeatedly for a week now.
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zahid khan
(@zahidshujakhan) reported
@HGSupport u need to hire some agents who have access to admins it's been 48hrs and my server is down. when ever I chat with them they are say within 1hr it will fix. and its more than 48hrs
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Cartel Prohibido
(@CartelProhibido) reported
@_Renato_Cardoso @HostGatorBrasil @hostgator sucks
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Ricky
(@r_sotojr) reported
@HostGator DAY SIX OF HORRIBLE SERVICE. Who even runs this company? Anyone suggestions on hosting providers? This is the second time in a year they've screwed up emails for this long. Last time they blamed AWS for a TWO WEEK outage. STAY AWAY.
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Ricky
(@r_sotojr) reported
@MagoDuende @HostGator Day six and counting. No, last December they were down for 2 weeks. It was a disaster with my customers.
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Shoaib Hussain
(@shoaibhussain) reported
@EsquibalUSA @HostGator Same thing happened with me. It had been happening once in a while since I first got my hosting. I turned a blind eye all this time but since last week websites and email have been going down practically for 70% of the time had to make a hard choice to change hosting! Good luck!
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Aaron Silverman
(@aaronsilverman) reported
@HostGator My goal is to have a hosting provider that does not go down twice in a week? Do you think you can help with that?
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Ricky
(@r_sotojr) reported
@HGSupport @CartelProhibido Usually when people don't have an ETA means they don't even know where the problem is. If this is the case then just say so so we can begin migrating our services ASAP.
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TripMoz
(@moz_trip) reported
@HGSupport beware this company has stopped being reliable, @HostGator again has problems with email and didn’t inform me about this, I had to call in.. a service so important to a business and i just didn’t had it for days losing money.
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Dave Corbin
(@dpcnh1) reported
@HostGator Still outbound email issues. Very problematic.
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Dinup Parajuli
(@Dinup) reported
@HostGator Why is your server keeps having Connectivity issues?? Please provide a better support. Pathetic
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Cartel Prohibido
(@CartelProhibido) reported
@JhompierreRob @HostGator @hostgator sucks
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Don Fu
(@elpandagourmet) reported
@HostGator @HGSupport Gentlemen, you will receive a class action lawsuit if you don't solve the problem NOW. Lawyers are already preparing the text to be presented in court.
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Jignesh Shah
(@JigneshDazzle) reported
@HostGator This is really strange that since last 5 days you people are telling that you are resolving issue of email but nothing happening. Are u understanding in today’s world due to non working email how much business loss we are observing?
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Genaro Poblete Barrientos
(@Genariusko) reported
@HostGator I'm a reseller and ALL MY CLIENTS are calling me all day long, they have email problems and I'm about to lose my business 😭😭😭😭
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TeslaKitchener
(@KitchenerTesla) reported
@HGSupport Forum is down…
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Juan José Saldaña
(@saldana8307) reported
@theadversary_ @HostGator I still have emails problems!!. More than 80 customers affected calling me since five days ago!
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Cartel Prohibido
(@CartelProhibido) reported
@4realmiclo @hostgator sucks
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Joe Bee
(@realjoeybee) reported
@HostGator Is everyone STILL having issues or is it just me?
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Juan José Saldaña
(@saldana8307) reported
@dpcnh1 @HostGator I have a lot of problems with the outbound emails.!! We need a solution ASAP.
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WalTRInho- Libertadores eu sou Tri
(@waltinhobr) reported
@HostGator I can´t believe! It´s Wednesday and we are still having problems!!!!
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Gabriel Gargiulo
(@gabyazulyoro87) reported
@EsquibalUSA @HostGator Same problem here. Any solution @HostGator ??