Hostgator status: hosting issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Hostgator users through our website.

• E-mail (34%)
• Hosting (29%)
• Domains (18%)
• Web Tools (11%)
• Cloud Services (8%)

Live Outage Map

The most recent Hostgator outage reports came from the following cities:

City	Problem Type	Report Time
San Salvador	Domains	3 days ago
Sunshine Coast	Web Tools	3 days ago
Ludhiāna	Domains	3 days ago
São Paulo	Hosting	15 days ago
Miguel Hidalgo	Hosting	22 days ago
Nova Lima	Cloud Services	24 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Hephzibah Magazine TV (@Gabbybooks82) reported 1 minute ago

  @HGSupport I am a journalist so many Government systems depend on my brother who depends on your company. For two weeks the server has been down and he has never witnessed this kind of thing before. As a result of this my brother is totally confused, down and hospitalized

• 
  Kishor K Sukumar (@kishorksukumar) reported 6 minutes ago

  It's been 12 days now since my server gone down @HGSupport @HostGator no reply to the DM nor follow up mail for existing tickets and telling us our case in priority list and wait for infinite time without any estimate time #hostgatordown

• 
  Zennie Abraham ZENNIE62 #SuperBowlLX #NFLDRAFT (@ZennieAbraham62) reported 6 minutes ago

  @HGSupport WTF is going on?

• 
  HostGator Support (@HGSupport) reported 8 minutes ago

  @seanrogers8 @HostGator @spamhaus Spamhaus looks at email traffic from an IP address, often across many users on a shared server, not a single account. Our teams monitor and work with them to clear any listings. Please reach out to support so we can review your specific server and email setup.

• 
  Hephzibah Magazine TV (@Gabbybooks82) reported 10 minutes ago

  @HGSupport @HostGator @HGSupport I’m reaching out on behalf of my brother. His educational platform serving over 3000 schools in Nigeria has been down for over 2 weeks under case E-527097. We keep receiving only automated responses. Pls we urgently need escalation to a senior en

• 
  TBC🏄‍♂️❎ (@tennisballchips) reported 14 minutes ago

  @HostGator @WordPress Now it's created a whole new set of problems. At first, it kept directing me to some weird temporary domain. Then I logged in and updated the settings and now it's a 403 error page. Hours of my time is going down the drain for no reason.

• 
  Kishor K Sukumar (@kishorksukumar) reported 15 minutes ago

  @HostGator @HGSupport @HostGator You still haven't answered the only question that matters: WHEN? "Assigned to the best team" doesn't help me after 9 DAYS of a completely locked-out server. Stop asking for patience and give me an actual ETA for ACOM-3138 immediately!

• 
  ✌ Brando™ 🇨🇦 Whistler (@surfingshreddie) reported 16 minutes ago

  @HGSupport I cannot access any of my websites. Are your servers down?

• 
  HostGator Support (@HGSupport) reported 17 minutes ago

  @dcodrea We know that popup looks sketchy, but it isn’t from your HostGator site; it’s a browser extension (Coupert) injecting coupon ads over your dashboard. Try incognito or another browser; if it’s gone, remove the extension. If not, support can help!

• 
  HostGator Support (@HGSupport) reported 18 minutes ago

  @DanMicovic @HostGator Thank you for continuing to stay in touch with us. If you have contacted support about this issue, then we have made sure that our engineers know that your account is affected.

• 
  Daniel Micovic (@DanMicovic) reported 18 minutes ago

  @HostGator @HGSupport are hiding today...even escalated support is not responding...perhaps they finally gave up.

• 
  Dustin (@DPRea) reported 19 minutes ago

  At 21 I started a web hosting company for under $500. - rented a server from HostGator - studied their "get your first 1,000 customers" ebook like scripture - pitched people in forums Shocker: nobody wanted web hosting from a college kid. So I changed the offer. I started selling websites instead. New website owners have the problem of "Where do I host this?" I would bundle the hosting as part of the website build in exchange for putting their credit card on file for next year. I didn't realize it at the time, but this is when I learned about the 'Front Doors' and 'Back Doors'. It's easy to fool yourself when researching a business or competitor when all you can see is their 'Front Door'. The offer on your competitor's website may look too good to be true and you may wonder how can they possibly do that? They have a 'Back Door' offer that must offset it and then some. You usually can't see it from the outside.

• 
  Daniel Micovic (@DanMicovic) reported 21 minutes ago

  @francojosephsd @HGSupport @HostGator Same, and they seem to think that the issue has been fully resolved. No communication to the customers, or among themselves.

• 
  Joseph Franco (@francojosephsd) reported 23 minutes ago

  @HGSupport @DanMicovic @HostGator There is no service in my VPS since monda. One whole work week lost.

• 
  HostGator Support (@HGSupport) reported 28 minutes ago

  @Gabbybooks82 @HostGator To assist you further and address the issue related to your account, we need to verify your account ownership. Please send us a direct message so we can send you a token and move forward with assisting you.

• 
  Hephzibah Magazine TV (@Gabbybooks82) reported 29 minutes ago

  @HostGator Pls, I can't see you solving this problem, it happened 3weeks ago, and you asked us to pay thousands of dollars and we paid. Now you are engaging us with tete talks that will certainly go no where, delay tactics so the money will expire without serving it's purpose

• 
  Alex | Vibe Coder (@AlexVibeCode) reported 29 minutes ago

  @ChristianNFocus @HostGator That’s the worst kind of billing hit — not just expensive, but disconnected from actual usage.

• 
  Geetha Prabhu (Workflexi) (@geetu11) reported 31 minutes ago

  @BigRock @hostgatorindia Can someone call me on my registered mobile no. pls? Every week our emails are down and your team takes one whole day to rectify the problem. When it was hostgator, we never faced this issue. What is that you guys are doing differently that we have to suffer every week!!??

• 
  Vella Gyaani (@vella_gyaani) reported 33 minutes ago

  Genuine question: how do you guys build waitlist websites for your projects? That includes terms and privacy links as well? I have a traditional setup of HostGator, WordPress and a simple theme and editing it is a pain all the time. Help me with this transformation. Any guides out there to modernize my setup with no code tools?

• 
  Karen Lakeman (@KarenLakeman) reported 33 minutes ago

  @hostgator bad customer service again!

• 
  CENSORED BY T!!TTER (@PeterVadala) reported 42 minutes ago

  . @hostgator I had to cancel a credit card because of your billing vulnerabilities. What the heck is going on over there?!?!?!?! @bluehost help!!

• 
  Zennie Abraham ZENNIE62 #SuperBowlLX #NFLDRAFT (@ZennieAbraham62) reported 43 minutes ago

  @HGSupport @HostGator This was a back end, server-related Wordpress issue. Not every Wordpress problem has to do with theme or plugin, singularly. Also, there's an outstanding malware problem HostGator was supposed to solve and call me about, and did phone call.

• 
  Makarand Mane | Organising #WCAsia 2026 (@mkrndmane) reported 45 minutes ago

  @HGSupport I asked your support agent to create a ticket for 4 times. Then she created it. Provide an easy option to create support ticket instead of a chat option

• 
  Follow Me On GETTR Instead. I’m @AmericasMansMan (@PeterVadala) reported 45 minutes ago

  I think @Hostgator @HGSupport @NewfoldDigital fixed it. I don't want to be too hopeful here, however I think they may have resolved the issue.

• 
  Hussain Abeer (@hussainabeer_) reported 49 minutes ago

  Is hostgator blocked on your debit cards yes or no? @bankofmaldives your customer service has failed to give me a straight answer since monday. Aharunves kuranee viyafaari. This is unacceptable behaviour. First u say invalid cvc the u say platform issue now insufficient funds.

• 
  Kishor K Sukumar (@kishorksukumar) reported 51 minutes ago

  @HostGator @HGSupport Then please reply to the DM , My server is still down for 20 days now and no actual progress has been made till now @HGSupport

• 
  Cris R (@chriscrm) reported 54 minutes ago

  Hey @HostGator — your support portal sends users to a knowledge base with no way to open a ticket or access live chat. This is unacceptable. I need a PTR record configured Gmail silently rejects all outgoing emails from our domain. This is a basic mail server configuration

• 
  Zennie Abraham ZENNIE62 #NFL #NFLDRAFT #SDCC #OAK (@ZennieAbraham62) reported 58 minutes ago

  Hey @HGSupport Jyothi is an admin who tries to trick me rather than help me. You need to take him off work duty because he's not helping people.

• 
  Mehmet (@mettersoy) reported 58 minutes ago

  HostGator support eventually confirmed it: “All outbound connections are blocked.” Yes. The server could not make outbound HTTPS requests (port 443). If you’re a dev, you already know: That breaks EVERYTHING.

• 
  Daniel Micovic (@DanMicovic) reported 60 minutes ago

  @HGSupport @HostGator Nothing is connecting. No cPanel or WHM access, sites and email still down.