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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
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Hosting (48%)
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E-mail (26%)
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Domains (23%)
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Web Tools (3%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Lima |
Domains | |
 San José |
Hosting | |
 Votorantim |
||
 Sydney |
Hosting | |
| Salto |
||
 Chía |
Hosting |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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WriterWebDesigner
(@WriterWebDesig1) reported
It's a bit nerve-wracking following a link to @Hostgator and Chrome says the site is down. Firefox says its up. Bizarro world.
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NewboldHope
(@NewboldHopeVCB) reported
@HostGator Please help. My email accounts linked to one of my domain names aren't sending/receiving emails. I've tried to send in 5 ticket requests to your help desk & each time I press yr "Find Help" button to submit, they clear and become blank again. What can I do to get help?
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MySweetApple
(@mysweetapplexxx) reported
@HGSupport helpchat is not working! keeps loading since days
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AA Media Studios
(@AA_MediaStudios) reported
@HostGator @HGSupport need some help. Purchased a new VPS and been since locked out my account.
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amrita 🪶
(@amritabithi) reported
@HGSupport @OnAirMarc I checked and I can view the login from a different region but in my region it is timing out ? It looked like it was being ddosed earlier the process list in cpanel was flooding and my sites aren't that busy at all.
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Robert
(@munnabhai69) reported
@HGSupport @HostGator Your reference number is 35969657. Please help as I have not yet received any reply from your side. Thank you.
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john murimi
(@muriminyaga) reported
@kot_hacker Problem of hosting stuff on HostGator
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GLEWME CITY
(@GlewmeCorp) reported
Hello everyone our site is down at the moment because @Wix is more useless than @HostGator
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Keith Burgin
(@KeithBurgin) reported
@HostGator HostGator sucks.
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amrita 🪶
(@amritabithi) reported
It took two days for hostgator to respond to my ticket about the entire server being down and they just said "it looks fine" while its actively being hacked I'm defintely moving the people I recommended there to the one I use now it at least separates the sites by user.
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Justin Arnold
(@TheJustinArnold) reported
@HostGator have taken all of my websites and email down for 'maintenance' in the middle of the day, without any warning at all, and say they should only be 'a few hours'.... definitely looking at switching to a new hosting provider. Any recommendations anyone?
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Justin Arnold
(@TheJustinArnold) reported
@HostGator has decided to do some server maintenance, taking all of my websites and email offline without any warning for an unspecified period of time, in the middle of the working day..... Great thinking, just what we needed. Tech support have no idea how long it will take.
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Tamara
(@SkinClarity) reported
Just a tip - you have an insane amount of pop-up advertisements for your company on the website - NOBODY likes constant pop-ups From: an annoyed long time customer @HostGator
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Enrique Guerrero
(@egcerritos) reported
@HostGator I am learning to plan my week BEFORE is starts. I have a bad habit of going with other people's flow.
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Caroline Toews
(@technolass) reported
@bmoore123 We gave up on Dreamhost a couple years ago because of the changes they were making to their automatic spam filtering. We're with Hostgator now and have had no problems at all.
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Miss Cameron Cabrel
(@YesMissCabrel) reported
@MissLucySkye I'm TRYING to use WordPress, but HostGator is making it a real pain in the *** to install it on my domain. Every time I think I've got it, I can't find it. I just wrote that down now - Yoast SEO. Thank you tons.
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Joseph Rogers
(@QuestFloorCare) reported
Hey @HostGator, is there an advanced technical support I can speak to? I've spoken to two different people, and I'm not sure if I'm not communicating my problem effectively, but I don't feel as though my question has been answered fully.
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Subzz
(@TeamSubzz) reported
Our server has been down 3 days. Still NO #support or #response from Windows Admin Team. When will this be fixed #hostgator?
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Mkata Ndomondo (Babu)
(@nyonimkata) reported
@HostGator Since morning submited my issue with many chat with HG Agent but nothing happened
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Steven Cinquegrana
(@SteveCinq) reported
@HostGator If you contact HG support be prepared to receive what seems like a randomly generated response that has nothing to do with your actual question. I tried 4 times to get a sensible reply and 4 times I received utter nonsense. Worst. Support. Ever.
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NattieD
(@Natallini) reported
@LilPecan That's tough if you don't have more of a streamlined host. He probably wants you to get the web page design service. I've been very happy with Hostgator when I've called tech support. You can go directly to WP and download a template you can use and then upload it.
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토끼 풀
(@pultoggi) reported
@HGSupport Hello, there’s an error loading my site’s domain due to a Suspended Verification as I lost access to my original login email for HG. I have changed my login email & can login to my dashboard but I don’t have access to the DNS Verification Email. Please advice on this=(
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Gaynelle kyle
(@Gaynellekyle) reported
@AA_MediaStudios @HostGator @HGSupport I had same issue recently until i came across will_tech02 on Instagram. He recovered my account back. You should contact him for help, he’ll definitely help you Friend.
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Steven Cinquegrana
(@SteveCinq) reported
@HGSupport Are you kidding? I have NEVER had any kind of decent support from HostGator. It's always terrible, always "random", always like no-one gives a damn. And eventually, they just give up and stop answering, like this time, about a card issue no less. It really is time for us to move.
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Mkata Ndomondo (Babu)
(@nyonimkata) reported
@HostGator Why everytime we have small issue on server stay down entire day? We missed those days hostgator support was super
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Steven Cinquegrana
(@SteveCinq) reported
@HGSupport In your DM pre-msg you say to contact support for billing issues, so there's no point in me DMing you! And I'm definitely not going to go back through that "support" cycle of idiocy. If you REALLY provided good support I wouldn't be haranguing you on Twitter.
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Tanuj
(@tanujnotes) reported
@JacksonCamp99 I usually buy from Hostgator or Namecheap for around 15 dollars per domain per year, which is a decent amount is Indian rupees. The worst part is, I've barely used any domain out of 20+ I bought in last few years.
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Felias Designs
(@feliasdesigns) reported
Cloud165 of @HostGator is currently down. We are talking with their service support right now.
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Anon🐹
(@Anon18760813) reported
@HostGator Since 1998 I have been a HG client, now customer service is so bad we are leaving!
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Felias Designs
(@feliasdesigns) reported
"The Cloud server is currently under security and performance update which cause the website and server issue. No worries, this is temporary only and the server will be up and running again within an hour or two. We apologize for inconvenience." --@HostGator