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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
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E-mail (26%)
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Hosting (24%)
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Cloud Services (22%)
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Domains (17%)
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Web Tools (11%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Santiago de Querétaro |
||
| Chihuahua |
Web Tools | |
 Oslo |
Hosting | |
 Kingston |
Hosting | |
 Salt Lake City |
Hosting | |
 Embrun |
Hosting |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Abhishek
(@abhishek2731) reported
@HostGator What is wrong with your services !! My VPS account has been down for last 8 hours..!! Can you believe it!! What is wrong with you guys?? Ticket id: 34451089
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Tehseen💻
(@tehseenkhan009) reported
@EngrFarmann @HostGator @HGSupport That is exactly happened to me on their portal support
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I AM Valerie & trump is still dangerous
(@VJShordee444) reported
@WatchingWhatYou @HostGator Isn’t that true. Ppl don’t realize that one simple act of kindness can help someone they done even know. We need to do more
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Muhammad Tufail Khan
(@tufail_khan215) reported
@tehseenkhan009 @HostGator @HGSupport Most probably the paid partners and workers would contradict the claims but it is evident from the chat screenshot !!! well-done. The business is never ever a one way road that you took the money and do not provide the service you paid for
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Terrassa Catalunya
(@terrassacat) reported
@HGSupport So you answer me by selling me another service? Omg! You are becoming scammers !!!
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Ideas Apátridas
(@IdeasApatridas) reported
@HostGator @HGSupport My VPS server is not working all my sites are down. I talked to support but its still having issues I need a solution ASAP!!
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Monuments funeraires, Marbre et Granit ROTTO-BALLI
(@rotto_balli) reported
@HGSupport For what? To do nothing and ask to buy your #sitelock antivirus service? WHAT A JOKE !
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cloudy day
(@um_cloudy) reported
@HostGator @HGSupport you are the most terrible customer service. this is really the last pain-staking time i deal with you. kiss 5 sites goodbye.
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Aspire iTECH
(@aspireitech) reported
@HGSupport disgusting service. Never recommend
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Abhishek
(@abhishek2731) reported
@HGSupport come on !!! it has been created at least 3 hours before and the server has been down from last 8 hours! in which part of the world can a company switch off its server for 8 hours ????
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Emily Willis
(@emilywillisxexo) reported
@rotto_balli @HostGator In my honest opinion support team seem not interested in helping. I was hacked also and I’ve laid complaints and still nothing from them, lucky i ran into some recommendations about @utopiantechh I explained to them and they helped me get back my account
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𝕀ℍ𝕋𝔼𝕊ℍ𝔸𝕄 𝕌𝕃 ℍ𝔸ℚ 𝕤𝕙𝕒𝕞
(@ishamulhaq511) reported
@tehseenkhan009 @HostGator @HGSupport Hope they help this time but i am hopeless since they never help👎👎
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Bela Gaytan (she/her)
(@belagaytan) reported
@HGSupport @HostGator For now, it's fixed. I came to support with a minor issue. After speaking with 2 techs, they caused worse problems. Unacceptable...especially when they claim it was just a caching issue.
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Tehseen💻
(@tehseenkhan009) reported
@EngrFarmann @HostGator @HGSupport I hope they resolve my refund issue now
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missmeaghan
(@missmeaghan) reported
@HostGator I'm not able to log into the HostGator Portal and your password reset option isn't working. I can't even let you know about it because I have to log in to said portal to submit a support ticket. Can I get some help?
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ThisIsMyDogeAccount
(@MyDogeAccount) reported
For any @Onlyfans creators who are looking to move off platform and host their own content. @HostGator allows you to host adult content. And if you're looking to accept payment don't worry about MasterCard or Visa use #Dogecoin Need help? Reach out to me #onlyfans
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HostGator Support
(@HGSupport) reported
@terrassacat Since we do not provide malware scanning and cleaning services we recommend the use of the SiteLock service, which is a partner of HostGator. This service is optional and you can use any 3rd party security service you want to add more protection to your website.
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Tehseen💻
(@tehseenkhan009) reported
@ishamulhaq511 @HostGator @HGSupport I hope so , they said they re recommending me but idk what ******** wd happen
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Tehseen💻
(@tehseenkhan009) reported
@HostGator @HGSupport This is my second website on ur server rhat got compromised. I contacted ur support and they wait for 48 hrs? Wait for 48 hrs to be ****** more?
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Sweetness
(@NNtseh) reported
@HostGator I'm aware of your pricing plans. I mean... Can't you guys just give me some special consideration? You won't be losing, but gaining 1 more customer for next year, as well as other accompanying services
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Gaurav V Shaha
(@nightmare49) reported
@hostgatorindia @HGSupport @HostGator I had paid my renewal amount 2 days prior to expire but still my vps server is down. Now support is saying it will be resolved tomorrow. What support hostgator is giving to a vps server? Case ID - 34572267
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Tiny Offers
(@OffersTiny) reported
@HGSupport Hostgator is a real nightmare, no answer, and when u got answer, it will be we will check and advise, no follow up, 15 days down, paying for a full month !!! Any answer here @HostGator @HGSupport IWRef:a1L1Q00000Ju4sY
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Bela Gaytan (she/her)
(@belagaytan) reported
Apparently chatting with @HostGator tech support @HGSupport is interpreted as "make things worse so that my site won't even load". 🙄
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CrazNOK
(@CrazeNOK) reported
@tehseenkhan009 @HostGator @HGSupport I've used hostgator for 10+ years now. Never once had an unauthorized entry. You're doing it wrong.
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Edward Johnson
(@ImEdward83) reported
@terrassacat @HostGator Just don't change into @HostMetro They are GOD OF WORST.
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Tiny Offers
(@OffersTiny) reported
@HostGator Hostgator is a real nightmare, no answer, and when u got answer, it will be we will check and advise, no follow up, 15 days down, paying for a full month !!! Any answer here @HostGator @HGSupport IWRef:a1L1Q00000Ju4sY
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Tehseen💻
(@tehseenkhan009) reported
@HostGator @HGSupport i need refund my dedicated server and the contact support is not helping
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Terrassa Catalunya
(@terrassacat) reported
@HGSupport You ask me to signup for your antivirus paid service. That service is included on other hosting companies. This looks suspiciously a setup by you! ENOUGH!!
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I AM Valerie & trump is still dangerous
(@VJShordee444) reported
@WatchingWhatYou @HostGator I have been communicating with Hist Gator, I just got into my website for the 1st time in years. I’m going to try and start writing again, just for myself. I wrote down a list of things I want to start doing
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Abhishek
(@abhishek2731) reported
@HGSupport this is worse than tier 3 service providers ... come on get my server back live !