Hostgator status: hosting issues and outage reports
Some problems detected
Users are reporting problems related to: hosting, e-mail and domains.
Full Outage Map
HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Problems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
July 29: Problems at Hostgator
Hostgator is having issues since 09:50 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
- Hosting (35%)
- E-mail (27%)
- Domains (16%)
- Cloud Services (14%)
- Web Tools (8%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Bogotá
|
Cloud Services | 21 minutes ago |
 Cianorte
|
Hosting | 9 days ago |
|
Pará de Minas
|
Hosting | 9 days ago |
|
Marabá
|
Cloud Services | 12 days ago |
|
Pato Branco
|
Hosting | 15 days ago |
 Tlalnepantla
|
23 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Follow Me On GETTR Instead. I’m @AmericasMansMan (@PeterVadala) reportedAnd then @hostgator does this thing where they pretend to fix the problem, @newfoldDigital- but they send you to a tech person who can’t fix it I spent hours on the phone — something about optimizing the site. Clearly … not the answer. Let’s not forget when the tech people pick up the phone to clock in and ignore you for an hour… who the heck runs Newfold Digital
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Joseph Franco (@francojosephsd) reported@HGSupport @DanMicovic @HostGator There is no service in my VPS since monda. One whole work week lost.
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Zennie Abraham ZENNIE62 #NFL #NFLDRAFT #SDCC #OAK (@ZennieAbraham62) reported@HGSupport Never. Ever. In this life or the next, refuse work. Understand? It’s a bad look.
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Kishor K Sukumar (@kishorksukumar) reportedIt's been 12 days now since my server gone down @HGSupport @HostGator no reply to the DM nor follow up mail for existing tickets and telling us our case in priority list and wait for infinite time without any estimate time #hostgatordown
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Fabiyi | React | TypeScript (@script_codes) reported@MudiTheInvestor @myarmone The first time I experienced true customer care was with @HostGator after suffering in the hands of WhoGoHost(a Nigerian hosting company)
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hassan chamas (@DrHassanChamas) reported@HostGator the worst service ever... don't do business with them, they will scam you
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HostGator Support (@HGSupport) reported@viva_trista @HostGator Please be aware that you will be receiving an email from escalated support outlining your path forward. Once you receive that email, please respond as soon as possible.
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Kishor K Sukumar (@kishorksukumar) reported@HGSupport @HostGator @HGSupport "Updates will be emailed"? You haven't sent an email update in over 60 hours! 9 days of downtime with absolutely zero ETA is a massive failure. As a system administrator, I know this level of outage is unacceptable. Stop stalling and restore my server.
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HADESNYC®️ (@HADESNYC) reported@HGSupport my site is down. I need help now
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Sir Charles Cary (@SirCharlesCary) reported@HostGator @NewfoldDigital The overarching point is after 15 years and me choosing multiple years of service from you why is it that you simply cannot prorate the refund on unused time?
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Twitty (@tweetnoxious) reported@JPTheStrayDog @HostGator Ai is the worst thing ever to happen to customer service
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Nicky D COYR! (@nick_donellan) reported@HGSupport our email server is running incredibly slow. Do you have an ETA on the fix for this?
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Fabiyi | React | TypeScript (@script_codes) reported@MudiTheInvestor @myarmone @HostGator Tbh It’s also happens with network providers. Most people they have answering the calls don’t know or can’t really provide a solution to your problems. Many times where I had to insist on them transferring me to their superior.
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stellarum (@lumeatortellars) reported@DanMicovic @HostGator @HGSupport I have a client’s site that’s been down since Sunday night and our web team has received nothing other than the same copy/paste response I’ve seen support using on here and there’s no telling how many sales they’re losing.
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Daniel Micovic (@DanMicovic) reported@HostGator @HGSupport we are now nearing 72 hours without access to our three sites. Zero e-mails updating the situation, daily support chats (whose transcripts are emailed), multiple PM with you on this platform...and nothing. It is time for HG to begin providing real answers beyond cut-and-paste ones.
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Matt Tankersley (@txtanks) reported@HostGator @HGSupport WHY is your service so horrific!?!?!?!? Why do you have so many customers sites down for 10+ days AND you can’t provide timely support or committed chat/documentation follow-up. EVER! Never EVER use this org for anything!
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PixelsTech (@PixelstechNet) reportedIt seems our service provider @HostGator has some issue and our site is not able to access atm. Sorry for the inconvenience. Will try to get it back online soon. Thank you for your patience.
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Joseph Franco (@francojosephsd) reported@HGSupport How many sites do @HostGator have down?
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Daniel Micovic (@DanMicovic) reported@francojosephsd @HGSupport @HostGator Same, and they seem to think that the issue has been fully resolved. No communication to the customers, or among themselves.
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HostGator Support (@HGSupport) reported@seanrogers8 @HostGator @spamhaus Spamhaus looks at email traffic from an IP address, often across many users on a shared server, not a single account. Our teams monitor and work with them to clear any listings. Please reach out to support so we can review your specific server and email setup.
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Kishor K Sukumar (@kishorksukumar) reported@HostGator @HGSupport Then please reply to the DM , My server is still down for 20 days now and no actual progress has been made till now @HGSupport
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Zara_Schneider (@ZSchneider76107) reported@voytekbereza @HostGator Sounds like a deployment or script loading issue. This is where stable infrastructure and proper server setup really make a difference.
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Zennie Abraham ZENNIE62 #SuperBowlLX #NFLDRAFT (@ZennieAbraham62) reportedHey @HGSupport @HostGator I am on chat with Vinayak, who insists on being difficult in helping me wiht my Wordpress problem. Please make him act in accordance with good standards. He does not know Wordpress. I need someone who does. Thanks.
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Amainye Briggs (@amainyebriggs) reported@ethanjaack I have never had support issues with HostGator and hostinger
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Chris McElroy SEO (@seochrismcelroy) reportedI can't believe hostgator support has gotten this bad. I needed help with a domain transfer. Called them. Selected help with domain names in the menu. The people I got said since I don't have a hosting account with them they can't help me. I asked them to connect me with somebody that could. But the only thing you can do is chat when it comes to domain names. Never register your domain name at hostgator.
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Shailesh B Shah Sapan (@shaileshbshah99) reported@BigRock @HostGator @hostgatorindia My website is down since last 4-5 days. The business is in trouble. What are you doing? Now please dont ask to DM my details... It is not only my problem... There are serveral other business, too. Answer here only...
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Jordan Blum🤘 (@JordanBlum87) reportedCan any tech people help? We use Outlook for The Bookends Review and once a week, it'll stop sending and receiving mail because "503 Valid RCPT command must precede DATA." Then, I'll delete the emails we have in the HostGator CP and it'll work again. Any ideas how to fix?
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Makarand Mane | Organising #WCAsia 2026 (@mkrndmane) reported@HGSupport I asked your support agent to create a ticket for 4 times. Then she created it. Provide an easy option to create support ticket instead of a chat option
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Zennie Abraham ZENNIE62 #NFL #NFLDRAFT #SDCC #OAK (@ZennieAbraham62) reported@HGSupport @NewfoldDigital I do not mean to offend, but what happened was and is you have some folks who may be well-meaning, but do not understand what they're doing. Too often someone at HG makes changes to my back-end server that I did not authorize. This has been problem for the last 3 years. STOP IT. Make sure to allow the owner-admin, er, me, to approve any changes before they're made. Do not just DO them.
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Rev. Wendy Silvers (@WendySilvers) reported@HGSupport I've been attempting to resolve an issue that stems from the Hostgator site for days. I've spent hours on the phone with various Hostgator support and no one has resolved the issue. It's unbelievably frustrating.