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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
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E-mail (30%)
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Hosting (30%)
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Domains (27%)
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Cloud Services (10%)
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Web Tools (3%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Mérida |
Hosting | |
| Centro |
Cloud Services | |
| Tuxtla |
Domains | |
| Tepic |
Domains | |
| Iztapalapa |
Domains | |
| Puerto Vallarta |
Web Tools |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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The CooLesT
(@_CooLesT_) reported
@HostGator website is down, cpanel not accessible
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Cendrine Marrouat
(@haiku_shack) reported
@HGSupport My name is Cendrine (no H). I finally managed to chat with a representative. Why would the company not update customers about what is going on? Since the outage is affecting thousands of people, @HostGator has a responsibility to communicate with us in a transparent way.
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HostGator Support
(@HGSupport) reported
@jtlindroos @HostGator Hello JT, would you mind DMing us your domain name? And if you already contacted support, a case ID would be much appreciated. Let's see what's going on. (Sorry for the delay)
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Cendrine Marrouat
(@haiku_shack) reported
I have been trying to access the support chatroom for half an hour now. I can't access any of my websites and inboxes. @HGSupport
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Marouane RHAFLI
(@marouane_rhafli) reported
Are @HostGator hosted sites down again? 🙄
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Cendrine Marrouat
(@haiku_shack) reported
Are your servers down, @HostGator? I can't access my inboxes and websites.
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🇺🇦🍞🍜🌻🌾🍝🥖🇲🇨
(@heymusafir) reported
@marouane_rhafli @HostGator I got the same issues, HG whats going on..
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Reosys
(@reosys) reported
@HostGator Our All website are down, whm is down but your Telephonic Support team is telling that nothing is down
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Veronica Mitchell
(@VeronicaMitch1) reported
@HostGator we are done. Your organization went downhill. You lost 1.5 years of my email. Your call center used to be fantastic. Now you put me on hold indefinitely everything I call. I must move to another service.
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Stop Scams! Text and All!
(@StopTextScams) reported
@HostGator Sent, but the same information is in this tweet, I imagine you can investigate it just the same. While on this not, @GoDaddyHelp are you ever going to pay attention to this? Might help stopping this stuff at the source instead of lying responsibility on just the hosts.
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The CooLesT
(@_CooLesT_) reported
@heymusafir @marouane_rhafli @HostGator Same thing here, site is down
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Musharraf Ali Farooqi
(@microMAF) reported
Anyone else experiencing problems with Hostgator-hosted sites in Pakistan?
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Ξric Wullenbaecker - essentialist.eth
(@sirlaissezfaire) reported
@HostGator would like to cancel hosting, but can't log into my account and don't receive password reset emails.
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Sherif Al-Samman
(@sherifAlSamman) reported
@HGSupport @HGSupport is server down now? unable to access all service ip: 192.185.48.190
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Dev Blockchain
(@DevBlockchain4) reported
@hostgatorindia @hostgatorindia Your agent are not replying properly. They muted the call and not answer the call. even in 48 hours they can't solve your problem. Fake review Very bad and frustrated service @HostGator
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BillLudwig
(@BillLudwig) reported
@HGSupport I never got a DM from you. What information do you want?
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BillLudwig
(@BillLudwig) reported
@HGSupport I just wasted an hour and a half on chat with "support". I would appreciate a call from a supervisor ASAP.
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Dev Blockchain
(@DevBlockchain4) reported
@HostGator @HostGator I have purchased windows hosting but my website is down for last few days no reply from support Please do not buy the product
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Julia Salazar
(@JuliaCarmel__) reported
Coming here to complain about @HostGator, out of desperation. Due to some problem with HostGator, my email has been down for *weeks*. We have been actively trying to get it fixed, but the support is bad. It was back up for a few days. Now it is down again. It’s wildly disruptive.
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Yogesh Tawdekar
(@YogeshTawdekar) reported
@hostgatorindia My only question to you is when will the error of my website be solved, today I have come to know that email service is very useless with your website hosting @HostGator @hostgatorindia
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Dev Blockchain
(@DevBlockchain4) reported
@hostgatorindia Your agent are not replying properly. They muted the call and not answer the call. even in 48 hours they can't solve your problem. Fake review Very bad and frustrated service @HostGator
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JT Lindroos
(@jtlindroos) reported
@HGSupport Website and email down for hours, can't connect to support.... I didn't like godaddy, but @HostGator sucks worse.
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Shel Ranz
(@CaptainRanz) reported
@JuliaCarmel__ @HostGator HostGator down? Oh, that's a croc!
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Stop Scams! Text and All!
(@StopTextScams) reported
@HGSupport You guys rock, it's already down! You saved a lot of people from whatever malware they were trying to spread!
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Warp One Travel
(@WarpOneTravel) reported
@HostGator Hmmm… maybe bad jokes is why you’ve had so many issues keeping servers running.
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Steve
(@oxign) reported
@HGSupport once again our sites are down. In the past few months we have been down at least 3 times and for over 24 hours. In fact 3 days on the first occasion. I don’t even know what to say anymore.
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Manish Goyal
(@mk_the_coder) reported
@staymadasf @HostGator Site must be hacked I can fix it for you
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BillLudwig
(@BillLudwig) reported
Never had any problems with @HostGator before but now we have 16 domains down and no response from tech support. Might be time to start shopping around for a more responsive hosting provider.
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Lance Eliot Adams
(@Lanceliot) reported
@HostGator on hold with Customer Support for 30 minutes. Customer service person answered the call and then hung up.
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BillLudwig
(@BillLudwig) reported
@HGSupport It's not very reassuring to tell me it's a smooth day after I waited 15 minutes for support to answer their chat. I'm on with someone now.