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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
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E-mail (26%)
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Hosting (26%)
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Cloud Services (20%)
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Domains (18%)
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Web Tools (10%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Arlington Heights |
Hosting | |
 Cuauhtémoc |
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 Londrina |
Domains | |
| Atlanta |
Hosting | |
| Santiago de Querétaro |
||
| Chihuahua |
Web Tools |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Kenyans On Reddit 🇰🇪
(@KenyansOnReddit) reported
from
Nairobi District, Nairobi
🡆 1 point Other than "patriotism" do you have any reason to use a Kenyan host. I've had major problems with at least 3 "leading" Kenyan hosts that i decided to only use AWS, Linode and Hostgator (for basic sites). The main problem with Kenyan hosts is poor support and
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oshioki
(@oshioki4) reported
@HostGator Server’s down?
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Amit Singh
(@amitksi) reported
@HostGator @HGSupport @hostgatorindia It's really very shame, that one issue 29650582 you guys are not able to resolve from 9th-Feb-2021 :-(
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Lwazi Dlamini
(@Lwazi__Dlamini) reported
@HostGator @HGSupport your CHAT systems are down. Made payment but my service is down
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Steph Elmore
(@stephelmore) reported
@HGSupport hi there my website is hosted with you but it’s disappeared. I’ve not changed anything? Are your servers down?
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🇩🇴Jenny 🍍
(@TheCurlyJenny) reported
@LeDawnSD Hostgator. Love the tech support and they run specials if you book them for more than 1yr in a row. I got a 3yr plan gor 65% off ( multi hosting)
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SaMi SeNaN
(@Sami4net) reported
@HostGator Your Live chat support not working, how we contact support ??
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hermetically sealed
(@ouisequitur) reported
@sixfootcandy @HostGator @HGSupport what's the problem
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SHWETA R KUMBHARE
(@shwetaRkumbhare) reported
What I meant; how many of you’re happy with #hostgator support or am I the only one here regretting after buying web hosting from hostgator. #pathetichoatgator pathetic to shift from US to Indian server, despite eligible for moneyback policy @hostgator #hostgatorindia
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Jay Zippo
(@Beruud) reported
@HGSupport You mean your system is randomly changing permissions on the server and the folders? Why isn't this a wide spread issue then? My IT says they think you are capping me, I am updating too much and you are "blocking" me from doing too much in a certain time frame. Can this be?
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HostGator Support
(@HGSupport) reported
@awaisjaved18 @HostGator @awaisjaved18 If live support is asking you to send an email that would mean you have an existing ticket number, correct? Otherwise they wouldn't instruct you to do something you cannot do. Send us your ticket number in a DM if you've already replied and we'll take a look.
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Jay Zippo
(@Beruud) reported
But somehow @hostgator seems to find new inventive ways of screwing it up. I never had problems with them until the last year. Now I am getting slow sites, weird errors and DNS and record issues. DAMMIT, I will have to move my sites AGAIN. EAD Hostgator. Choke on it.
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Iris Apablaza
(@IrisApablaza88) reported
@HGSupport any help here...
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awaisjaved
(@awaisjaved18) reported
@HostGator don't purchase any VPS from @HostGator they did not have any Ngnix server support they ask you again and again to contact you but no response from their @HGSupport.
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Waren Gonzaga
(@warengonzaga) reported
Why your servers so slow? @HostGator?
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HOURLY LIFE of Fred Campos
(@FredsDaily) reported
6:30a Talking with @HostGator about Client282's backup restore. Their twitter support seems good--now we wait for the restore.
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Victor Westmann 🇧🇷🇨🇦
(@vwmannn) reported
@MissBethHavenx Run away from Hostgator. Unless your website only has css html and JS and you don't mind talking to the hostgator support once a week. #serious #noGo #runForrestRun
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lorraine langridge
(@lorraine_acorn) reported
from
Longfield and New Barn, England
@HGSupport have sent DM. My website is down. No idea why. Help appreciated please 🙏🏻
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The 2nd Review
(@The2ndReview) reported
@Beruud @HostGator Why are you ******* surprised. We told you they were garbage! Talk to Jacob tomorrow, he will know of a good hosting service.
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The 2nd Review
(@The2ndReview) reported
@Beruud @HGSupport Don't mean to beat the dead horse, but... told you. Should of never went with them
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Cameron Kootz
(@producerly) reported
@HGSupport Explain to anyone reading why Hostgator gave our domain to a 3rd party, without our consent - subsequently, explain why we couldn't add our contact details to our acct, and why still, to this day, we cannot move our domain to Google but can to Launchpad (your internal service)
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Mohammed Anzil
(@anzilone) reported
Hey, @HGSupport @HostGator @hostgatorindia ... Our websites are down. Any issues?
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German Rios
(@germanrioss) reported
@HGSupport @HostGator An agent rebooted my server but is still off, I have about 3 hours waiting for reboot, can you help me please?
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👑 Natasha Strange 👑
(@NatashaStrange) reported
@LavishQueenMuse @ElenaDeLuca I also don't use Hostgator anymore. I found their support to be hugely lacking in... support.
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Saurabh Khandelwal
(@saurkhan7) reported
@hostgatorindia it is more than 7 days and my query is not yet resolved. Pathetic service from @HGSupport. Please dont use their service. My case id is 31040281 @HostGator
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awaisjaved
(@awaisjaved18) reported
@HGSupport @HostGator I need level 2 support for Ngnix configuration but no one have enough knowledge and alway ask to send you email for support
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Jawbreaker
(@sixfootcandy) reported
The support team at @HostGator are absolutely incompetent. Every person you speak to says something different and no one knows what they’re doing. @HGSupport sucks.
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Jawbreaker
(@sixfootcandy) reported
@HGSupport That’s what the last 5 support people said. They escalated 3x already and my old server expires TODAY. On Friday they told me 72 hours. Yesterday, after escalating it with a supervisor, they said they’d be on it in 15 mins and then today it’s 7 days.
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Bajan Monster
(@BajanMonster) reported
@HostGator anyone else have refund issues with Hostgator? still awaiting a $300 refund since February! Had numerous tickets sent but no reply
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HOURLY LIFE of Fred Campos
(@FredsDaily) reported
7p Client282's website is down. They are @Hostgator hosted, and not current on my maintenance plan. Nevertheless, working with Hostgator in getting it reported and restored.