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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
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Hosting (52%)
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E-mail (21%)
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Domains (18%)
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Cloud Services (6%)
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Web Tools (3%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Caraguatatuba |
Hosting | |
 Deltona |
Hosting | |
 Greater Noida |
Cloud Services | |
 Solidaridad |
Cloud Services | |
 Lima |
Domains | |
 San José |
Hosting |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Dave Barish
(@davebarish) reported
@HostGator my server is down and the 5-minute waiting time in the chat hasn't changed in 15 minutes. Help!
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Lewis Weitzman
(@ELwizeman) reported
@HostGator I have never experienced anything like this. All email accounts completely disappeared from C Panel. Email has been down for 7 days and support team has no answer for anything. Our business runs through these emails. At this point, a lawyer may need to get involved.
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Acadia Systems, Inc.
(@acadiasystems) reported
@ReachAboveMedia @HostGator Same issue! Support is just not helpful at all. 😠
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MudCrabT1000
(@MudCrabT1000) reported
@sharprell @CynderHost @HostGator Sorry to hear. No I have not lost any data post Hostgator going down. I hope you had a backup in place somewhere. If not you should look into several available plugins / services or even download weekly manual backups from cPanel and softaculous backup
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Jay Smith
(@SimpleSkink) reported
@MattsterNC @GoDaddy Get them to throw down $60 for a year of Siteground, use All in One Migrate and just yank it off of there. Getting away from GD, HostGator or FatCow is pretty much required in all my agreements.
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Shon the Builder
(@shonthebuilder) reported
@Namecheap What is going on over there?? I cannot receive or send email and this is a huge problem. And now it says limited chat and delayed assistance? Looks like I will be migrating everything over to @GoDaddy or @HostGator. This is literally costing ME money. 😭
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Sandy Rowley
(@renoseoexpert) reported
@HGSupport @HostGator So, it has been over a week. Tech support still has not responded. So dissapointing. Looking to move these sites to a new host.
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WebDesignNJ
(@WebDesign_NJ) reported
@HGSupport I spoke 3 times with your support and no one did anything. Don't bother. I fixed it myself. :)
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DevNiles
(@DevNiles) reported
@HGSupport @HostGator My dedicated box isn't relaying an IP address and can't be pinged. Is #Hostgator experiencing an outage, I'm seeing a lot of people suddenly posting outages with Hostgator... Is there somewhere online I can see your statuses?
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WebDesignNJ
(@WebDesign_NJ) reported
@HGSupport Your support team is a joke, I say this after being with hostgator for 20 years. They don't even speak English, 3 times on chat and nothing is solved. My server gets down every day at the same hour, nothing solved. What a joke!
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Edward Gutman
(@GutmanEdward) reported
@HostGator are you having data center issues? Was working on my VPS and all the sudden it disappeared. Can't even ping it. Also tried from a remote location.
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Learners4u
(@Learners4U) reported
@HostGator Service been good over the years … what happening now … please fix it🙏🏾🙏🏾🙏🏾
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Dusty *****: New Music Publication
(@DustyOrgan) reported
Ugh. Just a heads up my website is down AGAIN b/c of @HostGator. I'll let you know when it's back up! (And if anyone has a recommendation for a hosting service, I'm all ears)
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Supreme Singlets
(@SingletsSupreme) reported
@HostGator Still here waiting on customer service to reply. Never got a call back, no response on website support chat, and cannot get thru. Over 24hrs and counting! Absolutely ridiculous! 2 websites I have you host for me.
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el novio atomico
(@elnovio_atomico) reported
@HostGator havin troubles? Server is down :(
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Steven Cinquegrana
(@SteveCinq) reported
@megaloli @JL_Altamira @HostGator They won’t reveal what the issue was because it opens them up to legal liability. I understand that reticence but it doesn’t make for good customer relations.
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Steven Cinquegrana
(@SteveCinq) reported
@HGSupport "So ownership can be verified"??? Seriously? All sites on our account are down. That doesn't require verifying a thing. Have you screwed up your DNS?? What?
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#SoloSeQueTengoSed
(@cjuareza) reported
@CaliCreamin @HostGator @hostgator is down and sometimes online but too slow
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Reel Mockery
(@reelmockery) reported
@HostGator Sites are down again. Is this going to be a periodic thing now? Come on HG. Get it together.
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ethan
(@ethanjaack) reported
@boji @HostGator If I were you, I will change provider. Previously, I also used their service, but had many issues.
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Paapa Kweku
(@askpaapa) reported
@HostGator how many days?? still out of action. cant get through to customer service either. not good enough
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𝔅𝔞𝔯𝔯𝔦𝔱𝔷
(@Barritz) reported
@HGSupport all websites & email down again. What is the issue now? What’s ETA on the fix? More importantly the reoccurrences are far too frequent now. What is quality issue on your side? Your reliability used to be excellent. Now it’s a guess if I’m online or not. #SolveIt
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Concierge
(@sharprell) reported
@MudCrabT1000 @CynderHost @HostGator Did you lose your site too? I had a wordpress built site and now its GONE.. Not sure if it was due to the outage they had. Which, I couldn't get an explanation why?
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Steven Cinquegrana
(@SteveCinq) reported
@HostGator And, yes, it was a DNS issue as we now have a new IP of 50.87.144.94 ... amateurs/principantes/aficionados!
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The Cybersecurity Guy/Dad
(@thecybersecdad) reported
Your DNS servers may be hosted by your website service, like Wix or Squarespace, or on your domain registrar like Godaddy or Hostgator. The TXT should look something like this “v=DMARC1; p=quarantine; rua=mailto:you@domain; ruf=mailto:you@domain; sp=quarantine; ri=86400”
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𝔅𝔞𝔯𝔯𝔦𝔱𝔷
(@Barritz) reported
@HostGator all websites & email down again. What is the issue now? What’s ETA on the fix? More importantly the reoccurrences are far too frequent now. What is quality issue on your side? Your reliability used to be excellent. Now it’s a guess if I’m online or not. #SolveIt
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Richmond Lewis
(@richmond_lewis_) reported
@HostGator Still down?
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Benson Matheka
(@bmatheka_KE) reported
@HostGator looks like things are not working any more. Support no longer helpful. Looks like hosting with you was the biggest mistake. When will Case Number: 43480764 be resolved?
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Aftab Saraz
(@Aftab_Saraz) reported
@HostGator Any chance we are getting our servers back up? It is been more than 48 hours and all the sites are down. This is really killing our customer experience.
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OffTheGrid Organics
(@OTGorganics) reported
@HostGator What is the update? My site is still not working, I’ve been in an “escalated support” queue for 2 days” with no communication from @HostGator!