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Hostgator status: hosting issues and outage reports

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If you are having issues, please submit a report below.

Full Outage Map

HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.

Problems in the last 24 hours

The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hostgator users through our website.

  • 33% E-mail (33%)
  • 30% Hosting (30%)
  • 24% Domains (24%)
  • 9% Cloud Services (9%)
  • 3% Web Tools (3%)

Live Outage Map

The most recent Hostgator outage reports came from the following cities:

CityProblem TypeReport Time
Thornton E-mail 4 hours ago
Chisinau E-mail 5 hours ago
Torreón E-mail 2 days ago
Noida Domains 9 days ago
Noida Hosting 11 days ago
Trowbridge Hosting 18 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

  • easpem
    Eduardo Aspe M. (@easpem) reported

    @HGSupport This is a cry for help. Since 7 days ago 2 Websites hosted on HG have been having outages for 20+ min on average. I already reported this many times to HG Support staff case id INC1132927. The say it will be fixed but still happens.

  • cjcornell
    CJ Cornell (@cjcornell) reported

    Does anyone have any web hosting recommendations so I can get away from @hostgator and the awful @HGSupport ?? Happy to pay a premium to hopefully take lots of other unhappy customers with me.

  • tennisballchips
    TBC🏄‍♂️❎ (@tennisballchips) reported

    @HostGator @WordPress Now it's created a whole new set of problems. At first, it kept directing me to some weird temporary domain. Then I logged in and updated the settings and now it's a 403 error page. Hours of my time is going down the drain for no reason.

  • HGSupport
    HostGator Support (@HGSupport) reported

    @seanrogers8 @HostGator No need to worry, this is not a hack. DNS tools can show SPF/DKIM/DMARC records more than once when zones or hostnames overlap or if the browser has some caching issues. If you reach out to support, we can review your DNS directly and make sure everything is set correctly.

  • PeterVadala
    CENSORED BY T!!TTER (@PeterVadala) reported

    @hostgator, #FallMusical.com is down again

  • Stan_VeeS
    Stan Vee (@Stan_VeeS) reported

    @FakeUncleNemo @zrkann I got out of @HostGator about 10 yrs ago. They sabotaged one of my servers and asked $250 for "emergency upgrade". Funny enough, the support engineer who I was on the phone with, fixed it without it but had to switch it off again so they could keep the scam going 🤡

  • HGSupport
    HostGator Support (@HGSupport) reported

    @FeoAmante @HostGator Hey, Feo. We'd like to look further into this and get your site back online. Please send us a DM with any open (or closed) ticket IDs related to this issue, and we'd be happy to assist you from there.

  • cutearundhathi
    Cutearundhathi (@cutearundhathi) reported

    @HGSupport @adamfarrar Thank you for your reply. I have already shared my domain. Please try to understand that I have posted Important articles on it which I have written. I want my data to be retrieved and continue with your service. Yours faithfully... Arundhathi

  • amyalathrop
    Amy Lathrop (@amyalathrop) reported

    .@HostGator problems with outgoing email for me. I cannot get support from chat or phone "help." Is this going to be resolved soon?

  • shawnbb13827
    Shawn Brown (@shawnbb13827) reported

    @HostGator has been the worst hosting provider I’ve ever dealt with. They take your money, set up an account, and then suddenly cancel it without giving any explanation. Their customer service is almost impossible to understand and the entire experience has been nothing but awful

  • A_Ross
    Austin Ross 🇺🇸 (@A_Ross) reported

    @HGSupport do none of your support reps have access to WHM on shared accounts? I've been on the phone with a tech support for an hour. She's completely out of her league. The fix would have taken her 30 seconds on WHM to open phpmyadmin and change the definers of a function

  • RyanAssocs
    Anne Ryan (@RyanAssocs) reported

    @hgsupport Help. Every time I try to have support upload new wordpress site while backing up old html site, the new site continues to refer to the subdomain I created it in. Good grief...no one in support knows what to do.

  • Mgsilva70727329
    Mgsilva (@Mgsilva70727329) reported

    @HostGator @HostGatorBrasil The customer service in Brazil is horrible and someone solve nothing!

  • JoanTReynolds
    Joan Reynolds (@JoanTReynolds) reported

    @HostGator I cannot login to my hostgator account. Support is now useless.

  • coltswalker
    coltswalker (@coltswalker) reported

    HostGator and Network Solutions, both owned by Newfold Digital, are guilty of hostile censorship. Users report struggling to regain access to their sites after wrongful suspensions, with slow, unhelpful customer support failing to provide clear reasons for the lockout.

  • chikipollo08
    Eduardo Morales (@chikipollo08) reported

    @HostGator I submitted a support ticket regarding my hosting; my emails are not reaching their destination. I've had the ticket open for 3 days and no one has followed up on it.

  • Mrchispa8
    Mrchispa (@Mrchispa8) reported

    @HostGator my websites are down? Could you help me?

  • shamailaijaz
    Shamail Aijaz (@shamailaijaz) reported

    @HGSupport I've already given you my ticket number in my yesterday's tweet S-2195876... It has been 6 days now... Your customer support is completely dead, including toll free number and chat.

  • oscarmugica389
    Oscar Múgica ن (@oscarmugica389) reported

    @HGSupport Is down right now says: It is not just you. The server is not responding...

  • MayankKothari09
    Mayank Kothari (@MayankKothari09) reported

    @BigRock @hostgatorindia X HostGator → BigRock migration. Same email on both platforms = migration failed. Domains moved there, hosting stayed here. Now they want me to hand over hosting directly to clients. Not acceptable. Indian businesses deserve better service standards.

  • PixelstechNet
    PixelsTech (@PixelstechNet) reported

    It seems our service provider @HostGator has some issue and our site is not able to access atm. Sorry for the inconvenience. Will try to get it back online soon. Thank you for your patience.

  • VasudevanMR
    Vasudevan M.R. (@VasudevanMR) reported

    @hostgatorindia @HGSupport My emails have been blocked apparently because my IP address has been flagged. But I use a dynamic IP allotted by my ISP @airtelindia . I have no control over the IP. There is no way for me to resolve the issue. Absolutely pathetic.

  • Jwrbloom
    Bloom (@Jwrbloom) reported

    @HGSupport One of your tech support people had me flush my DNS. It solved the initial problem, but created two others. One, I can't connect my text editor to the server, and it won't let me get to your website portal either. I'm getting an Edge IP Address notification.

  • koluwaponle
    Kudehinbu Oluwaponle (@koluwaponle) reported

    @HostGator @HGSupport I requested using the money to cover cost of my existing snappy VPS, your support refused. They insisted on refunds, they tried refunding to my naira card, it failed and I told them to refund to my dollar card, they promised to do so but never did

  • mkrndmane
    Makarand Mane | Organising #WCAsia 2026 (@mkrndmane) reported

    Dear @HostGator I am using your reseller hosting for more than 9 year & your @HGSupport quality is now gone down to dumb level. Seating for 2 hours on chat & no resolution yet. Your novice agent is not able to understand issue even after 2 hours. @NewfoldDigital

  • Mrchispa8
    Mrchispa (@Mrchispa8) reported

    @HostGator Website down for almost 6 hours....

  • bc3tech
    Brandon🇺🇦 (@bc3tech) reported

    @HGSupport @mulls2go appears local mailboxes are ok, but forwarders to external boxes are broken.

  • Jwrbloom
    Bloom (@Jwrbloom) reported

    @HGSupport And I'm not able to login into my cPanel with my saved user credentials.

  • tb6___
    Tyler (@tb6___) reported

    I didn’t think it was possible but HostGator made their ****** website even worse If anyone reading this ends up needing web hosting use literally any other service

  • HGSupport
    HostGator Support (@HGSupport) reported

    @academicoweb @HostGator We hear you that you are having trouble with the auth code and have concerns about the price and specs of your hosting plan. Repeatedly mentioning us in posts and replies keeps us going through notifications instead of being able to help you. Hence, "spam." Our DMs are open.