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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
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Hosting (52%)
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E-mail (24%)
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Domains (21%)
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Web Tools (3%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Hosting | |
 Salto |
||
 Chía |
Hosting | |
| Salvador |
Hosting | |
| Recife |
Domains | |
 Ashburn |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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The Engine
(@ngintx) reported
@braxton_mccoy @HostGator Yeah, that can be a mess. DM if you need another set of eyes. Fixing broken tech **** is one of the few things I’m good at.
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Woody
(@WoodyJungle) reported
@HGSupport @HostGator And please send the verified support
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amrita 🪶
(@amritabithi) reported
Databases down for the third time in a week @HGSupport what is going on I am about to migrate away after this.
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Braxton McCoy
(@braxton_mccoy) reported
Apparently the coronal mass ejection did happen but it only broke @HostGator customer service
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My Golf Cart Shop
(@ecartparts) reported
Sorry our website is down but, for the 4th year in a row @HostGator didn't update or add our (paid for) SSL for the site. We hope to have it up soon.
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DavidWolter
(@DavidWolter7) reported
@EliteGamerHaven @HGSupport Dm @legittoolz ASAP he help me solved my problem when I have similar issue with my locked account. His good and fast.
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Frank “Dot Matrix” Lee💎
(@fullfrankchan) reported
@braxton_mccoy @HostGator I wasn't aware hostgator had customer service
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HostGator Support
(@HGSupport) reported
@WoodyJungle @HostGator Getting disconnected can be frustrating, especially after all your hard work and time, but we're hear to help. Please send me a DM and tell me more about what's going on with your email.
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J.P. Wing
(@iamMachias) reported
Anyone have experience with @HostGator as a hosting company? I've heard good things but I welcome any input. I have several sites down due to a bad migration exercise @machighway, and they're no longer talking to customers, so I need to start on Plan B.
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Woody
(@WoodyJungle) reported
@HGSupport @HostGator Worse server support going
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AA Media Studios
(@AA_MediaStudios) reported
@HostGator @HGSupport need some help. Purchased a new VPS and been since locked out my account.
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Woody
(@WoodyJungle) reported
@HGSupport @HostGator Erm… I’ve explained that to all 4 of your support staff over the last few hours. Why can’t you check the chats? I’ll DM you my main email
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Ƒʉͫcͧкͭιͪηͣ 𝙶𝚛𝚞𝚗𝚝𝚙𝚊 👴
(@th3v0t4ry) reported
@TonyLimaPOL @HostGator @braxton_mccoy Handholding is exactly the problem. I should be able to change my own DNS
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Subzz
(@TeamSubzz) reported
Our server has been down 3 days. Still NO #support or #response from Windows Admin Team. When will this be fixed #hostgator?
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NattieD
(@Natallini) reported
@LilPecan That's tough if you don't have more of a streamlined host. He probably wants you to get the web page design service. I've been very happy with Hostgator when I've called tech support. You can go directly to WP and download a template you can use and then upload it.
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Marc Beinder 💻
(@OnAirMarc) reported
from
Township of Lindenwood, Missouri
Gator4167 is down on @HostGator. Is there an eta on when it will be back up?
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HostGator Support
(@HGSupport) reported
@92hyadav @HostGator Hello! We don't sell your information, ever. ICANN, however, does require that domain registrant information be listed in the WhoIS directory. We do offer a privacy service that you can select within your customer portal. Send us a DM with your domain if you have questions - Mel
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Pound4Pound Gaming
(@Pound4PoundGMG) reported
@HGSupport yes, this is the third time in a week the same scenario has happened and each time they have to "escalate" the ticket. They just had to do the same thing, it's hard to run a business when your website keep going down for unknown reasons.
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amrita 🪶
(@amritabithi) reported
@HGSupport @OnAirMarc gator4162 is down also hopefully it is because somebody is working on it... WHM is unreachable.
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JamiΞ Zoch
(@DotWeekly) reported
Thought: If NameCheap partnered with Newfold Digital (Web/NSI, Register, BuyDomains, SnapNames/NameJet, HostGator, BlueHost etc) and maybe ties in Tucows/eNom or another large registrar, a new powerhouse network (DLS) could be created & expired domain auction service. #shakeitup
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Drake iqinsark
(@vetvinney) reported
@HostGator today I have been on the phone with @progressive, @USHEALTH_Group, and 3 other companies customer service. This time, like every other, your support was by far the worst, and that't after I had to pay an additional fee... #customerservice #badcustomerservice
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amrita 🪶
(@amritabithi) reported
@HGSupport @OnAirMarc I checked and I can view the login from a different region but in my region it is timing out ? It looked like it was being ddosed earlier the process list in cpanel was flooding and my sites aren't that busy at all.
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Heartsocket
(@heartsocket) reported
@LeppelyPlus Yes it's pretty awful, but while bad, I don't think it will ever get as bad as HostGator. Where I was told to "look to the left to find the nearest penis because I'm having trouble identifying a male".
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Woody
(@WoodyJungle) reported
@EthaanJack Thanks I’ll check it out. I’m on my 3rd day without email and @HostGator don’t even care. Keep promising to follow up with a solution and you don’t hear back. I’m once again onto live support for the 7th hour!
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amrita 🪶
(@amritabithi) reported
@HGSupport @OnAirMarc Twitter will not let me DM you but gator4162 was having all kinds of database errors in cpanel earlier, it did a few days ago also but cleared up, and file manager was barely usable now the URL to cpanel is down.
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Arisi Roberto
(@arisingtech) reported
@HGSupport @ecartparts @HGSupport still having problem with SSL certificate with zephyr server. Please resolve
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one too many 👀
(@onetoomanymusic) reported
@HGSupport @FeistyQuilter Exactly the same thing I faced and when I tried contacting support for almost two months and all I got was automated robot replies, and no answers I resulted to Multitask_Support on Instagram and they got everything to work in few mins
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Bill Watters
(@BillWatters12) reported
Hi, Is anyone with an account at Hostgator experiencing login issues. My website is down and it seems Hostgator is unavailable. Is this only a UK issue?
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Acácia
(@effekterfantasy) reported
@HGSupport @FeistyQuilter I have made multiple reports to the support team about my account being banned and nothing came out of it till i got to know about Multitask_Support on Instagram through a friend. I decided to give it a try and everything came out positive, I’m sure he’ll be of help to you
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amrita 🪶
(@amritabithi) reported
It took two days for hostgator to respond to my ticket about the entire server being down and they just said "it looks fine" while its actively being hacked I'm defintely moving the people I recommended there to the one I use now it at least separates the sites by user.