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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
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E-mail (33%)
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Hosting (33%)
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Domains (25%)
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Cloud Services (8%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nogales |
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| Benito Juarez |
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 Papudo |
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| Papudo |
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| Ixtapaluca |
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 Niagara Falls |
Domains |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Airdrop Cartel 🪂
(@AirdropCartel) reported
Hey @HostGator @HGSupport @hostgator what is wrong with your tech support system? I haven't been able to get through to anyone all day. Please wait for the next available agent Calculating...
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Keith Holm
(@HolmKeith) reported
@skystracloud I have zero access. Not even through the HostGator Dashboard. I have just been frustrated because I did not cause this, and they weren't telling me anything. I think that is terrible customer service.
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Ali Bhai
(@orezal) reported
Is your server down @HostGator? i cannot access any website, even hostgator portal #hostgator
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D E L O W U S U aka Pianoman
(@platinummind) reported
@HostGator Day 2 no service, I'm moving to another host.
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D E L O W U S U aka Pianoman
(@platinummind) reported
@foldfm @HostGator Yeah it’s been down since Tuesday so I’ve not been able to do any work. I will not be working with them again
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Wunderfy
(@Wunderfy) reported
What the hell @HostGator! Your service has gone down the crapper. I was a huge fan of this company for years and now I am looking at saying goodbye for good.
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Sumit Garg
(@sumitgarg88) reported
@HostGator @HGSupport You are the only hosting provider who can not find find malware in your own hosting or you just want to charge for everything. Worst Hosting Provider..
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The Hosting Heroes
(@Hosting_Heroes) reported
@AirdropCartel @HostGator @HGSupport HG have sucked ever since they sold the company! If you're looking for a 20+yr old independent company with fast support then we can help. DM me for a 90 day no obligation trial.
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SLB | NautilusRepertus
(@NautilusRep) reported
@HostGator Thank you for letting us know. It'd be really nice if I didn't find out from my boyfriend happening to check y'alls Twitter. My site has been down for over 24 hours and I had no idea why. Please, put a notice when we log in, so we're not in the dark.
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Alonzo Foreman
(@zoforeman) reported
@david_giorgi @HGSupport @HostGator Stay away from MT, our sites have been down consistently the past week with no resolution in sight. They have gone down hill lately and many are migrating off.
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Carlos Maria Moresco
(@CM16_16) reported
@writerlane @HostGator @writerlane I have been having the same problem for a month 😡
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Nirav Mehta
(@itsNiravM) reported
@HostGator @HGSupport @hostgatorindia -- Why is the chat support so slow? Cannot get hold of anyone since past 2 hours.
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Ron Costa
(@highriser) reported
ALL my websites hosted at @HostGator have been severely hacked, despite being "protected" by @SiteLock. It's been over a week now with NO progress as to solving this issue. #Hostgator does NOT provide malware repair services. Consider that when you're looking for a web host.
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Philip Bowen Music
(@Philbow55) reported
@HostGator My sites been down almost 24 hours - still no response from my escalated case
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Keith Holm
(@HolmKeith) reported
@HostGator @HGSupport has the absolute worst customer service. I paid them to upgrade my VPS to the Snappy 8000 and in that process they somehow crashed my server. I actually have no idea what happened, other than I have had no access to my site since 1:00pm Monday!
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The Hosting Heroes
(@Hosting_Heroes) reported
@platinummind @foldfm @HostGator HG have sucked ever since they sold the company! If you're looking for a 20+yr old independent company with fast support then we can help. DM us for a 90 day no obligation trial.
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Jorge Valencia
(@valenzze) reported
@HostGator @HGSupport again is down!!!!!
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D E L O W U S U aka Pianoman
(@platinummind) reported
@Hosting_Heroes @foldfm @HostGator Do you guarantee 100 percent that your server will not go down? And that if it does, even if there’s a glitch for a minute then you will recompensate?
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Graham Talbot
(@turqnet) reported
@CM16_16 @writerlane @HostGator Same here. This problem has been around for 3 weeks with no resolution despite several assurances that it will be fixed in 24-48 hours. As a reseller multiple clients of mine are impacted. Not good enough.
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SetraHost
(@SetraHosting) reported
@platinummind @HostGator Hello Derek - Sorry to hear you're facing 2 days of downtime. We know how unacceptable and frustrating that is. We'd love to help get your website back online and REMAIN online! Open for a chat?
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Hakeem Bey
(@iamhakeembey) reported
@HostGator One of my client's site appears to be back up now. I'd like to get some clarity on the cause of the outage.
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Dark Brandon 2024 ⚡
(@GTrader38) reported
@HGSupport @orezal sites are down again. 2nd day in a row of this nonsense.
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D E L O W U S U aka Pianoman
(@platinummind) reported
Just so everyone knows, the Platinum Mind site is down, @HostGator are just not cooperating apparently their servers got cyberattacked or something, they've been absolutely no help so I'm pulling it from there and will have it back up soon.
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zahid khan
(@zahidshujakhan) reported
@HostGator people dont buy from this company. This company is number one worthless. No support nothing. My server is down from last 3 days and they are doing nothing. I am losing my business and they dont care
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The Hosting Heroes
(@Hosting_Heroes) reported
@platinummind @foldfm @HostGator Hey, no one can guarantee a server will not go down as that would be not being honest to you! But what I can tell you is we monitor our servers and everyone in support are notified the second we have an issue so we can fix it before it becomes an issue for you.
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Brandon
(@bh51512) reported
@PJCorstjens I think I've been stuck with them for like 2 years so far? They are ****. Go with Hostgator. I've started migrating away from them a year ago. I think I've had about a dozen several hour downtimes this year.
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Darryl Dahl
(@DarrylDahl) reported
@HostGator Is anyone getting an update from @HostGator? Still down
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SetraHost
(@SetraHosting) reported
@sumitgarg88 Hi Sumit - we know how frustrating their malware policy is firsthand because we help & clean HostGator's customer's files daily. We'd love to help you as well! We provide free malware protection & automatically clean your website at migration, for free. Open for more info? :)
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The Hosting Heroes
(@Hosting_Heroes) reported
@zahidshujakhan @HostGator HG have sucked ever since they sold the company! If you're looking for a 20+yr old independent company with fast support then we can help. DM us for a 90 day no obligation trial.
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D E L O W U S U aka Pianoman
(@platinummind) reported
@TrustTheDocUK @HostGator Yeah I’m moving it off there. No support at all.