Is Hostgator down?
Problems detected
Users are reporting problems related to: hosting, e-mail and cloud services.
HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
December 10: Problems at Hostgator
Hostgator is having issues since 06:10 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
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Hosting (27%)
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E-mail (25%)
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Cloud Services (20%)
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Domains (18%)
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Web Tools (10%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Araras |
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 Cochin |
Hosting | |
 Arlington Heights |
Hosting | |
 Cuauhtémoc |
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| Londrina |
Domains | |
| Atlanta |
Hosting |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Michael Ray
(@MichaelYorgle) reported
@HostGator Huge problem. 3 of my 4 reseller accounts are down and 4 of my client's 8 servers are down. Please give us more information, some kind of update. This is much bigger than some websites are down. It looks like you have dozens of servers completely offline.
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Ashish
(@Ashishhustle) reported
@HostGator Eventually the server is responsive. Seems like a network issue.
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Salt Solutions INC
(@SaltSolutionINC) reported
@PngImgCom @HostGator @FastCometCloud So far 10 websites and no issues at all. Customer support is amazing
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Sergio Pessoa
(@pessoasc) reported
@HostGator What can I tell my clients? Really! If I have to say that there will be no service all day, I prefer to do it right now. Otherwise I have people all over me all the time.
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Bryant Hester
(@JuxVP) reported
@HGSupport @HostGator Dedicated server is down going on three hours now. Was informed by support call that there was no need for me to report. Any ETA on restoration of service?
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John McDougall
(@JC_McDougall) reported
@HostGator Seriously? Dedicated server down again? 100 client sites down, again. Keep this up.
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Nasir Khan Saikat
(@nasir8891) reported
@HGSupport My server including the DNS is down for 2 hours. how long will it take to resolve this?
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Félix Lg Robillard
(@Felixlgr) reported
@HostGator Please fix this asap, clients angry all mails websites and cpanel down.
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Pandita
(@SeamanPandita) reported
@HostGator @EveryChildMatt I'm experiencing the same - no cpanel, whm or any access at all. Not just websites down - no email, etc.
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Central Scrutinizer
(@Philalethesa) reported
@HostGator After years of literally no problems there's been frequent outages over the last couple of weeks. What's happening? Online chat just dumps my connection. All in all very poor service from the gators. I'm getting ready to jump ship!
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Oscar Aguilar
(@prometeusx) reported
@GTrader38 @HostGator I´ve been wiht HG for more than 10 years but Im moving all my accounts now bcuz all the problems, I´ve been testing racknerds for 2 months and so far so good and the support is really good and fast
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montrealspur
(@MontrealSpur) reported
All my clients are down as well. @hostgator - please give us an estimate when this might be resolved. Many of us are having massive problems because of this.
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John Goulding
(@_LifeOfJohn) reported
@R1Creative @HostGator Same. Used em for years. Price gone up and up in that time. And service getting worse. Lack of comms pees me off.
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Unlimited Studios
(@webdesignpr) reported
@HostGator We are loosing face and money. Please solve this issue ASAP! We, your customers, will loose money and clients.
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Nasir Khan Saikat
(@nasir8891) reported
@HostGator this is happening again and again. I faced similar issue multiple times in last few weeks!
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Ashish P S
(@ashishps) reported
@HGSupport One of my Dedicated server is down, It's been more than past one hour, still no update. Also tried to contact live chat suppot. More than an hour and I am still waiting in queue. Please respond at the earliest. Thank you.
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Salt Solutions INC
(@SaltSolutionINC) reported
@HostGator This is the second time, my websites going down... It is about time to move to another provider. I have been with HG for couple years, unfortunately the service is going down and it is getting worse. All my websites are down right now for 3 hours so far.
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John McDougall
(@JC_McDougall) reported
@HostGator wait times for customer service over 99 minutes? Dedicated server with 100 clients - DOWN!!!
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Vicky Mcfarlane
(@VickyMcfarlane) reported
@HGSupport cpanel is not working, emails not working. Trying to get help on chat, said 5 mins (30 mins later no reply). Paying a lot of money for this to happen twice in a month!!! Want a refund for this crap hosting
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Frank Whiteley
(@Skyslicer) reported
@Brandon_Connell @HostGator @HGSupport Not seeing any DNS resolution for primary nor managed domains. Seems like either core router update gone bad or failure so datacenter connectivity issue.
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MIXITBABY
(@mixitbaby) reported
@HostGator This whole situation is pathetic. No updates, no support and no compensation when this happens and it's happened a lot lately... anyone recommend a more reliable reseller platform that actually cares about their customers?.. like I do mine...
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Ashish
(@Ashishhustle) reported
@HostGator The fun part is their server is now responsive but chat support is still in pitch black mode.
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Leanne Foulger
(@LeanneFoulger) reported
@HostGator Still down. Can we get an update. This is unacceptable
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S'more Brands
(@smorebrands) reported
@HostGator I'm back online now, thanks. **** happens, I get that. But when you don't explain the situation we can't estimate the future risk. So I imagine a lot of us will assume the risk of this continuing is high and will migrate to another host.
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Ashish
(@Ashishhustle) reported
@HostGator It's been close to an hour and 50 minutes, one of my dedicated server is down. More than an hour I'm still waiting in chat queue.
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Pesavento Designs
(@dustinpez) reported
@HostGator 3 hours of all my sites being down and zero email access....lovely
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David Salgado
(@DavidSa92809358) reported
@HGSupport @IdentiGrafica server down all morning today
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dhb
(@_deeaitchbee) reported
@HostGator "some customers" Bro your own website is down. Everything is down.
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Greg Moore
(@TxMerak) reported
@HostGator Sites down for hours on end. No response from anyone. "Phone Queue" now says there are issues and redirects to chat. Chat times out. No access to my reseller account and customers are pissed. Agree with others, might be time to look for a more reliable host...
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F.E🦜
(@yellowparr0t) reported
@HostGator what's going on?? My entire WHM and all websites are down. I'm also not getting any response from customer support