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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.

Problems in the last 24 hours

The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Hostgator Outage Chart 12/08/2025 10:55

At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hostgator users through our website.

  1. E-mail (26%)

    E-mail (26%)

  2. Hosting (26%)

    Hosting (26%)

  3. Cloud Services (20%)

    Cloud Services (20%)

  4. Domains (18%)

    Domains (18%)

  5. Web Tools (10%)

    Web Tools (10%)

Live Outage Map

The most recent Hostgator outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesArlington Heights Hosting
MexicoCuauhtémoc E-mail
BrazilLondrina Domains
United StatesAtlanta Hosting
MexicoSantiago de Querétaro E-mail
MexicoChihuahua Web Tools
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

  • TheAllanMuir Allan “Podfather” Muir (SPSalvation/AspieGamer) (@TheAllanMuir) reported

    Hey @HGSupport I’ve been unable to login to the portal since 8:30 PM last night due to “connection time out” errors. Please help.

  • WALTAWILSON Warren Wilson (@WALTAWILSON) reported

    @HostGator so im being scammed by Hostgators support in the east, a tech scam by a company based in Texas....

  • TheRealSlyFox Slfxvb (@TheRealSlyFox) reported

    @HostGator @weebly count your days! For the last 2 weeks I have been waiting for you to fix this glitch that prohibits me from editing my site. Do you understand how PROBLEMATIC that is?!? You haven’t offered me a single work around & I’ve had to be the 1 to reach out each time!

  • AlexisH82746482 Alexis Huffman (@AlexisH82746482) reported

    I always encounter issues when trying to solve a technical issue with @HostGator @HGSupport. They seem to just outsource Support to people who have no idea what they are doing.

  • ecarlesi Emiliano Carlesi (@ecarlesi) reported

    Possible threat on hxxp://cambo-service[.]com/stock[.]zip #phishing #opendir #hostgator

  • ernanif Nan_ (@ernanif) reported

    @HostGator why you guys putting the service quality down after a month of services? Pretty awful to have simple website do spend 45 secs to load! What is going on?!

  • SharkGuy8 Sharkfhshlgfhthkb (@SharkGuy8) reported

    @HostGator Shut ******** up get out of here

  • PixelChefs Alex Alexakis (@PixelChefs) reported

    @YoungbloodJoe I understand that HostGator is not the best choice for hosting, but it's not horrible, we have clients with sites hosted in HostGator that load in 1-2 secs on 3g network. Want to truly destroy your site try GoDaddy hosting.

  • shishtawi Malik Shishtawi مالك ششتاوي (@shishtawi) reported

    @HostGator @HGSupport very disappointed for realizing today that i was charged a whole year for a service that I never used the amount of 20$ with my knowledge or even an email to inform me or confirm my subscription!

  • ZennieAAbraham Zennie Abraham CEO Zennie62Media, Inc. / Zennie62 (@ZennieAAbraham) reported

    Rather than help me @HGSupport has sent nasty email after nasty email explaining why they basically can't - even though I am paying for the service.

  • z3r0v01t Lalit Sahu (@z3r0v01t) reported

    @hostgatorindia @HostGator @HGSupport Thanks support team. I received refund on my Hostgator Wallet.

  • HoltTrains Holt Training Inst. (@HoltTrains) reported

    @HostGator I need to go back to @webdotcom I never had these problems. I switched because my domains are banked with you. What mistake

  • FredsDaily HOURLY LIFE of Fred Campos (@FredsDaily) reported

    4p Luca was extremely cute. Spot checking the two @Hostgator website moves. Contacting support to verify a SSL certificate. (They are wonderful to work with.)

  • cyclingbetting Ian (@cyclingbetting) reported

    Thanks for all the messages re. the website being down, trying to sort it. Hostgator fkd up my domain renewal and are trying to sort it. Hope to be up & running soon though. I won't be running a subscription service for the Tour though, don't have time and baby due in a month!

  • ZennieAAbraham Zennie Abraham CEO Zennie62Media, Inc. / Zennie62 (@ZennieAAbraham) reported

    @EthaanJack Suggestions? @HGSupport writes me as if they do not want to fix their own server.

  • bc3tech Brandon (@bc3tech) reported

    @HostGator any plans to support ALIAS records in DNS? Thanks

  • Asinox J. M³ Calcaño (@Asinox) reported

    @HostGator WTF is happening with your chat support??

  • z3r0v01t Lalit Sahu (@z3r0v01t) reported

    @HostGator @HGSupport @hostgatorindia I'm having issue with support team. I registered complaint on 20.05.21 they said you get refund after 7 days. I reached to support 12 times till now but each time said working on it. They also disconect my call, also asked to connect with Sr.

  • BOOMBound 💥BOOM Bound (@BOOMBound) reported

    I’m facing an issue where the #unity desktop app doesn’t support #Firebase. So I’ll have to write REST APIs in WordPress. I haven’t done it yet, so I am trying it out and have to check with #hostgator. So depending on the solution I come up with, this might be a little delayed.

  • HoltTrains Holt Training Inst. (@HoltTrains) reported

    Yet again - @HostGator your system has a bug in the system….#33211949 and my site down. Again, it’s a billing issue. I happily use @QuickBooks. Your rep said he’s never seen this problem….my 3rd time.

  • harishb1981 Harish Baghel (@harishb1981) reported

    @HostGator @hostgatorindia Totally frustrated with your patahtic services. Totally unacceptable. Never gonna buy again.

  • thekohser Gregory Kohs (@thekohser) reported

    After over 13 years with @HostGator , I am strongly considering switching hosts, as my current host's customer service staff don't seem to understand my dismay over a 30% price increase, plus a ridiculous $10 monthly fee for cPanel, which other hosts provide at no extra cost.

  • ellenspertus Ellen Spertus (@ellenspertus) reported

    @ionos_com @HostGator I ended up going with @HostGator. Although they were never able to tell me why I wasn't receiving their PIN reset emails, their phone support was excellent and I believe I've migrated everything successfully.

  • hostgatorindia HostGator India (@hostgatorindia) reported

    @sahilgoyal786 @HostGator Hey Sahil, we're sorry for the delay in resolution. We assure you our senior teams are actively working towards a fix. As soon as the issue is resolved they shall update the forum. Once again, we sincerely apologise for the inconvenience caused to you.

  • almasmlk Almas Malik (@almasmlk) reported

    thanks for the harrasment @HostGator @HGSupport @hostgatorindia Will be taking legal actions against you. Pathetic service & support.

  • XanderSoldaat Xander Soldaat (@XanderSoldaat) reported

    @HostGator I started using vim since 94, and have ever since, but that's only because I never figured out how to exit it. (just kidding, I love vim)

  • SimCoder_here 〈 simcoder /〉 (@SimCoder_here) reported

    If all you do is one thing (in this case hosting servers) you should at least try and be good at it. I chose @HostGator precisely to not have to deal with problems like this, incredibly disappointed.

  • harishb1981 Harish Baghel (@harishb1981) reported from New Delhi, National Capital Territory of Delhi

    @hostgatorindia @HostGator Though issue is resolved still I need to monitor further. Will update if any issue faced.

  • JOInstructions ******* Instructions (@JOInstructions) reported

    @HoltTrains @HostGator @QuickBooks Yeah I’m having a problem with their billing too.

  • mnwickens Martin Wickens (@mnwickens) reported

    Follow up on my last post, I know its not Hostgator, just the process of needing to submit info to buy a domain and then for legal reasons that info is made public. Still, I've bought many domains and never had calls like this.