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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.

Problems in the last 24 hours

The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Hostgator Outage Chart 06/18/2024 08:50

At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hostgator users through our website.

  1. E-mail (40%)

    E-mail (40%)

  2. Hosting (40%)

    Hosting (40%)

  3. Domains (17%)

    Domains (17%)

  4. Cloud Services (4%)

    Cloud Services (4%)

Live Outage Map

The most recent Hostgator outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
IndiaLucknow Hosting
United StatesMobile E-mail
United KingdomAlfreton Hosting
Dominican RepublicSanto Domingo Este E-mail
BrazilSão Mateus do Sul Hosting
United StatesChicago E-mail
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

  • helbeeuk Helen Bawden (@helbeeuk) reported

    @HostGator are there problems at host gator currently please? A client’s whole website & email has disappeared?

  • BajanMonster Bajan Monster (@BajanMonster) reported

    @HostGator anyone else have refund issues with Hostgator? still awaiting a $300 refund since February! Had numerous tickets sent but no reply

  • MatthewKeysLive Matthew Keys (@MatthewKeysLive) reported

    @HostGator I'm currently a HostGator customer whose websites are offline across the board. This is the third time your company has done this. The last time, the sites were offline for EIGHT HOURS. Your chat support is no help. Your "admins" take hours to respond to e-mails. Unacceptable.

  • IrisApablaza88 Iris Apablaza (@IrisApablaza88) reported

    @HGSupport any help here...

  • FredsDaily HOURLY LIFE of Fred Campos (@FredsDaily) reported

    7p Client282's website is down. They are @Hostgator hosted, and not current on my maintenance plan. Nevertheless, working with Hostgator in getting it reported and restored.

  • MatthewKeysLive Matthew Keys (@MatthewKeysLive) reported

    @JakeWallinger It is. Blame @hostgator @hgsupport. They basically admitted to me via DM that there's a large number of customers experiencing problems with their service.

  • producerly Cameron Kootz (@producerly) reported

    @HGSupport Explain to anyone reading why Hostgator gave our domain to a 3rd party, without our consent - subsequently, explain why we couldn't add our contact details to our acct, and why still, to this day, we cannot move our domain to Google but can to Launchpad (your internal service)

  • MatthewKeysLive Matthew Keys (@MatthewKeysLive) reported

    @HGSupport Each time it is "blocked," it is because WordPress or a plugin is doing an automatic update. You mean to tell me HostGator cannot handle WordPress or plugins automatically updating themselves? That seems bad for security.

  • HGSupport HostGator Support (@HGSupport) reported

    @awaisjaved18 @HostGator @awaisjaved18 If live support is asking you to send an email that would mean you have an existing ticket number, correct? Otherwise they wouldn't instruct you to do something you cannot do. Send us your ticket number in a DM if you've already replied and we'll take a look.

  • vwmannn Victor Westmann 🇧🇷🇨🇦 (@vwmannn) reported

    @MissBethHavenx Run away from Hostgator. Unless your website only has css html and JS and you don't mind talking to the hostgator support once a week. #serious #noGo #runForrestRun

  • jazzsvirdi Jazz Singh (@jazzsvirdi) reported

    @HGSupport your site and our servers seem to be down. When will they be back up?

  • MatthewKeysLive Matthew Keys (@MatthewKeysLive) reported

    @HGSupport Worse, the last time this issue happened, it took your "admins" eight hours to bring the sites back online. That is, also, not acceptable. HostGator used to be a trusted brand. Not sure what happened, but thinking about leaving entirely.

  • s_ketharaman Ketharaman Swaminathan (@s_ketharaman) reported

    Yo @HostGator : Is there a problem with cPanel? I'm seeing a very different - and probably old - UI when I logged in just now.

  • 4realchris chris (@4realchris) reported

    @ThinkUtilitySer @HostGator Customers leave a negative review because it’s 2021 and you don’t have an autopay option for online billing, you bill people on inconsistent dates and your customer service is bad. Think utility service website being down is a blessing, you guys are awful

  • davidbenj David B. Goldstein (@davidbenj) reported

    We've been with @HostGator since 2004 (really.) All of a sudden, their emails aren't getting to me and I can't get support before going through a verification process that could take days not hours.

  • drodecker David Rodecker (@drodecker) reported

    @HostGator Tech Tier 4 @HGSupport is brining us to tears! One site with malware which was resolved within minutes of notification and you have needlessly shut down an entire cluster of @localsplash customers for several hours.

  • FredsDaily HOURLY LIFE of Fred Campos (@FredsDaily) reported

    6:30a Talking with @HostGator about Client282's backup restore. Their twitter support seems good--now we wait for the restore.

  • mvandemar Michael VanDeMar (@mvandemar) reported

    @carrickdb While it would be much harder to do with today's systems, I personally have brought down an entire shared server on Hostgator with poor coding in the past.

  • awaisjaved18 awaisjaved (@awaisjaved18) reported

    @HGSupport @HostGator I need level 2 support for Ngnix configuration but no one have enough knowledge and alway ask to send you email for support

  • warengonzaga Waren Gonzaga (@warengonzaga) reported

    Why your servers so slow? @HostGator?

  • TheCurlyJenny 🇩🇴Jenny 🍍 (@TheCurlyJenny) reported

    @LeDawnSD Hostgator. Love the tech support and they run specials if you book them for more than 1yr in a row. I got a 3yr plan gor 65% off ( multi hosting)

  • Lwazi__Dlamini Lwazi Dlamini (@Lwazi__Dlamini) reported

    @HostGator @HGSupport your CHAT systems are down. Made payment but my service is down

  • lorraine_acorn lorraine langridge (@lorraine_acorn) reported from Longfield and New Barn, England

    @HGSupport have sent DM. My website is down. No idea why. Help appreciated please 🙏🏻

  • Cycle7Comms Cycle7Comms (@Cycle7Comms) reported

    .@HostGator Fix my email. Your people have been flailing at this for days. Get it right already. Also, your hold Muzak is breaking my mind. Please ... #techsupport

  • 4realchris chris (@4realchris) reported

    @ThinkUtilitySer @HostGator Wouldn’t be an issue if there was an autopay option, or you billed consistently, but I’m glad to see you feel bad about mistreating your elderly clients, I just assumed you mistreated everyone willingly

  • awaisjaved18 awaisjaved (@awaisjaved18) reported

    @HostGator don't purchase any VPS from @HostGator they did not have any Ngnix server support they ask you again and again to contact you but no response from their @HGSupport.

  • Zuulzilla Zuu (@Zuulzilla) reported

    Brann's List will be offline for a bit because HostGator is the worst. 🙃 Been with them since 2011. Alllllll that ruined in an evening over some shady ****. Open to host suggestions. 💙

  • MatthewKeysLive Matthew Keys (@MatthewKeysLive) reported

    @HGSupport HostGator never sent me a ticket ID. It just took the websites offline due to a "CPU resource" issue. The issue is WordPress was updating itself, which apparently HostGator cannot handle. This is the third time in a month you've done this. That's not acceptable.

  • shashankpx Shashank⚡️Domains (@shashankpx) reported

    @WixHelp Hello @Wix, I'm unable to transfer my .NET domain to @HostGator. Error shows my domain is locked, even though I have successfully unlocked it. Please help!

  • MatthewKeysLive Matthew Keys (@MatthewKeysLive) reported

    @JakeWallinger @HostGator @HGSupport It's the third time in one month I've had a website outage because of issues on their end. And they had the audacity to say they're "letting me skip the line" when it comes to customer support. I wouldn't have to "skip the line" if they new how to properly run a webhost.