Hostgator down? Current status and problems
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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Full Outage Map
Problems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
- Hosting (31%)
- E-mail (28%)
- Domains (28%)
- Cloud Services (9%)
- Web Tools (3%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Noida
|
Domains | 3 days ago |
|
Noida
|
Hosting | 5 days ago |
 Trowbridge
|
Hosting | 12 days ago |
 Mérida
|
Hosting | 13 days ago |
|
Centro
|
Cloud Services | 16 days ago |
|
Tuxtla
|
Domains | 16 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Bassam Alhemyari (@albassam09) reported@HGSupport @HostGator They have been telling me the issue will be fixed very soon, your case is high priority, we are escalating this
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Treasure (@Treasurepeter) reported@HostGator chat team are unprofessional, they respond to cases like machines, they don’t read to know what the problem is, they cost me to loose $587, they are so unprofessional and incompetent, please avoid hostgator
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Bassam Alhemyari (@albassam09) reported@HGSupport @HostGator Yet nothing is happened and instead of receiving an email related to the issue, I receive marketing emails
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vinayak nayak (@vinayak_nayak) reported@HostGator trying to connect up for some service from India. No way to connect up. No email, toll free number no one is picking up, international number says invalid. It is completely non customer friendly. Pathetic, disgusted. Will discontinue the service if no one gets in touch
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Treasure (@Treasurepeter) reported@HGSupport This is how @HostGator will be telling you they will contact you but in days they won’t, customer service is zero, support zero, I think this company is a calamity to avoid in the new year
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Tehseen (@tehseenkhan009) reported@HGSupport I need help with email expired
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HostGator Support (@HGSupport) reported@Treasurepeter @HostGator @Treasurepeter Hey there, according to your case it appears a member of management attempted to call you twice today to discuss the issue but neither number on file seemed to reach anyone. You should be getting an email from them today just reply to that when you can. Thanks!
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Tehseen (@tehseenkhan009) reported@HostGator @HGSupport i used domain email for hostgator login and then email expired. I cant login to my hostgator account. Please guide
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Danila Belov (@danilaboratory) reported@HGSupport - hi I'm having a nightmare with customer support JOKING, not helping with my case, and every hour site is down - business is losing money. My case no: 38601849 and it's going for 2 days now - please help
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Ishmael Kofa Sunday 🇱🇷 (@okayISHMAEL) reported@HGSupport It's loading for me on my iPhone and the desktop and phone of my friend. However it's not loading on my iMac in both chrome and safari. I called tech support and we tried a couple of things but it still didn't work, even up to now
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Ishmael Kofa Sunday 🇱🇷 (@okayISHMAEL) reported@HGSupport Hope you guys are working on the issue. The login page isn't loading. I tried to access my sites and they weren't loading, so I visited your site to login and the login form page wasn't loading as well.
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Treasure (@Treasurepeter) reported@HGSupport Even without a solution to my issues? Check the last time the case got attention
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rocktheshades (@rocktheshades) reportedAfter using @hostgator I am not really impressed and will be going back to @godaddy never had any issues with them. Tomorrow starts the process!!! #godaddy #hostingissues
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Bassam Alhemyari (@albassam09) reported@HostGator What kind of ******* service you guys have??? I have been waiting for more than 2 days to fix a ******* stupid issue in creating the email address.
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hassan qasim (@hassanqasim1) reported@HostGator Not working in pakistan you site servers
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rana (@rana33590322) reported@HGSupport Very poor abuse report service
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Venkat (@techvenkat) reported@HGSupport My site on @HostGator is down for the last 30 minutes. Please help me. Your customer support isn't helpful.
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JJ (@CircleBackBtch) reported@HostGator so, all I can say is that your company sucks sour monkey *****....my next move...my Attorney General and media blitz...enjoy!
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Alysa✌🏼(Taylor’s Version) (@AlysaLovely) reportedI am with HostGator and they've offered me 20% off, but it will still be 200$USD for 3 years of service. What else is out there? I like having my own website and my own space, but $200USD is pretty steep.
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Bassam Alhemyari (@albassam09) reported@HGSupport @HostGator After 2 days of waiting, the support is telling me there is an issue and we are aware of it. My question is why didn’t you announce this error before we pay?? Now if i want a refund this will take one week. What kind of ******* nonsense is this?? I cannot believe such things
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Bassam Alhemyari (@albassam09) reported@HGSupport @HostGator Eveb your replies are funny, i am not asking to take a look. Fix the issue, fix the issue, fix the issue
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Treasure (@Treasurepeter) reported@EthaanJack Thanks, obviously it seems they won’t solve the issue, I’m checking my options, any company not@paying attention to their customers don’t deserve to have them @HostGator is one
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The Sports Investor (@VIPCLUBUK) reported@HostGator 36-hours without email. You are destroying my business and NOBODY IS AVAILABLE TO ASSIST. Shocking service 🤬🤬🤬
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rana (@rana33590322) reported@HostGator Very poor service in abuse reports
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The Sports Investor (@VIPCLUBUK) reported@HostGator So you think it is OK to leave a small business without email for 36-hours and provide no support other than an Indian call centre who are incapable of anything? Thanks for destroying my business.
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Ishmael Kofa Sunday 🇱🇷 (@okayISHMAEL) reported@HGSupport Hope you guy working the issue. the login page isn't loading. I tried to access my sites and they were loading so I visited your site to login and the login form page wasn't loading.
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Lewis (@Stiglewis34) reported@HostGator Please can you help me I need some support urgently
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Lewis (@Stiglewis34) reported@HGSupport I need more help than that if you can :)
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MaryPlane (@PenaltyNetworks) reported@ashref_c @HostGator expecting a response within minutes is on you, not their support.
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John mosher (@Johngmosher) reported@hostgator Been a client for years, now I've got to talk to a guy in Asia, who is afraid to call the guy in the US to get my website back up. Any tips for loyal clients to get loyal service?