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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.

Problems in the last 24 hours

The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Hostgator Outage Chart 02/25/2026 22:45

At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hostgator users through our website.

  1. Hosting (48%)

    Hosting (48%)

  2. E-mail (22%)

    E-mail (22%)

  3. Domains (22%)

    Domains (22%)

  4. Cloud Services (7%)

    Cloud Services (7%)

Live Outage Map

The most recent Hostgator outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
BrazilCaraguatatuba Hosting
United StatesDeltona Hosting
IndiaGreater Noida Cloud Services
MexicoSolidaridad Cloud Services
PeruLima Domains
Costa RicaSan José Hosting
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

  • StormFaerywolf 🐺Storm Faerywolf🌻 (@StormFaerywolf) reported

    @spiritoftwi I had a HostGator thing for awhile and that was… problematic. Not terrible. But GoDaddy was better for me. They usually have great customer service and they did warn me but it was confusing. I thought I was fine. Until I wasn’t. 😝

  • VmiProductions Christian O'Brien (@VmiProductions) reported

    @HostGator I have no backend access- can you either fix the issues I have repeatedly as for or give me my money back so I can move to a decent hosting company

  • TheCEOViews The CEO Views (@TheCEOViews) reported

    @hostgatorindia @HGSupport Kindly look in to the matter and resolve the issue at your earliest convenince. I know it's not a big issue for you guys, if you guys really want a happy customer.

  • abhishekdgeek Abhishek Jain (@abhishekdgeek) reported

    @HGSupport They already are! But that's not the point. Here the question for you to answer - How professional is it of Hostgator to ask customer to "Send the email after couple of hours."? Also I am not getting my refund as 45 days are up! Dude I took 3 year plan! I am stuck with you!

  • abhishekdgeek Abhishek Jain (@abhishekdgeek) reported

    @nilanjanakcs @HostGator @HGSupport +1. They have broken the trust of 3 years. They won't refund for remaining period if I chose to cancel my services with them.

  • TheCEOViews The CEO Views (@TheCEOViews) reported

    @HostGator is doing completely scam, and they are not providing what they have promised. Their whole system is awaful. We are facing problems since two months and still not resolved but geting fake assuranse that it will be resoved soon. Our whole business is on stake.

  • hostgatorindia HostGator India (@hostgatorindia) reported

    @TheCEOViews @HGSupport Hello @TheCEOViews, we are sorry for the poor experience. We have escalated your issue and our team is looking into it on priority. They will keep updating your case ID 41299365. Rest assured, they will help resolve the issue as soon as possible.

  • abhishekdgeek Abhishek Jain (@abhishekdgeek) reported

    @HGSupport I got 1 month credit but that's not something I need. I want the 99.9% uptime promise. Customer care gives random excuses like: 1. N/W connectivity issue at server. 2. DDoS attack . I asked for you to move me to some other server but request is not answered and ticket is closed!

  • rusticwanderer The Rustic Wanderer | Kshitij (@rusticwanderer) reported

    @LeelaWelch @WordPress @HostGator Is it stuck in a login loop or what seems to be the problem?

  • rajdzines Ritesh Nathwani (@rajdzines) reported

    @HostGator why your chat system has no alert sound ? its very very bad that no alerts .. because I have to stick here for the answers !!!?? being a tech giant ... tech company why you are doing this to your loyal customers ?

  • devoursnowbank devourer snowbank (@devoursnowbank) reported

    What are the prices for @GoDaddy in relation to @HostGator as the service is bad but they do have a lotta options can compare prices though

  • mateodiegoandr Diego Carlos (@mateodiegoandr) reported

    @Gertrude8645 @HGSupport @HostGator Send a message to Best_recovery19 on Instagram for help

  • Gertrude8645 lıılF lıl ulıı clıı klıı Tlıı rlıı ulııl mlıı plıı (@Gertrude8645) reported

    @HGSupport @hostgator My website broke, can’t log in to WP, all pages are white, no msg. I was told my site is hacked. My site is on YOUR server. YOUR sever let malware get to my files and you want $300 to fix it. SMH

  • ScottDimmich Scott Dimmich (@ScottDimmich) reported

    Web developers: has anyone had luck in running Python or PHP cron jobs on a @HostGator server? They say it's executing, but the test commands (email, save a file) in my scripts don't work. Their support on this is weak. Any help is appreciated. Thanks! @HGSupport #webdevelopment

  • TheCEOViews The CEO Views (@TheCEOViews) reported

    @hostgatorindia We are facing problems since 2 months and not resolved yet, very unhelpful and inexperienced support team @HGSupport @hostgatorindia. I will highly recommend not to use these scammers. Over all experience pathetic.#Unreliable, #dontusehostgator #fake

  • M66 Steve Ferguson (@M66) reported

    The clearly outsourced @HostGator technical support team is painfully useless.

  • tazmahan Panos (@tazmahan) reported

    @HGSupport We did and the response was to send a mail to the recipient that couldn't receive it and that it did pass your mailgates without any problem. But the issue is that spf dns queries are still more than 10 when using hostgator's suggested spf record.

  • diganta_sircar Diganta Sircar (@diganta_sircar) reported

    I am really thankful to @ResellerClub and @HGSupport for providing excellent support to resolve the genuine issue …However the @Globe_Host is equally non-cooperative in resolving the genuine issue…it is frustrating and disappointing to do hosting at this company servers…

  • LeelaWelch Leela Welch (@LeelaWelch) reported

    First step is figuring out why my @WordPress website stopped working about a month ago. I can't even access the admin login page. @HostGator

  • TheCEOViews The CEO Views (@TheCEOViews) reported

    @hostgatorindia @HGSupport Still you guys are working on it. How many times I need to call to your @HGSupport number to listen the same fake answer? Why don't you guys work on it on priority basis, when a customer is facing the issue from 2 months.#Shameless

  • hostgatorindia HostGator India (@hostgatorindia) reported

    @TheCEOViews @HGSupport Hello @TheCEOViews, we understand your concern. We checked your case with our team who tell us they will call you at your requested call back time to discuss the issue. Please do connect with them for any further queries.

  • ZineDigi digiDZine Creative (@ZineDigi) reported

    @HGSupport cant log into hostgator my hostgator support doesnt even take me to teh support window. is hostgator down?

  • abhishekdgeek Abhishek Jain (@abhishekdgeek) reported

    @HGSupport If you really want to help, make sure someone reviews the lame excuses your team makes to close on cases.

  • TheDivineRabbit Divine Rabbit (@TheDivineRabbit) reported

    lol @bluehost just lost $18,000/year. I've used @HostGator for so many things, always hated it, but it worked... Tonight's issue just tripped the trigger, moving the websites I manage to my colo.

  • rajdzines Ritesh Nathwani (@rajdzines) reported

    @HGSupport why your chat system has no alert sound ? its very very bad that no alerts .. because I have to stick here for the answers !!!?? being a tech giant ... tech company why you are using such a poor chat system for supports? why you doing this to your loyal customers ?

  • osas_engr CryptoSmart (@osas_engr) reported

    @HostGator I don't want to be harsh but I have an issue that has not been resolved for the past 48 hours and it doesn't tell good of your service. I have spoken to more than 6 customer agent and submitted all necessary documents yet no results and is affecting my busines #badcustomerservice

  • HgMorbi Morbi ☁️ (@HgMorbi) reported

    @dregadude I switched to Hostinger, but Hostgator and Dreamhost are some other big hosting services that are like "yeah just don't post illegal ****"

  • kinkofdalovelys kinkofthelovelies (@kinkofdalovelys) reported

    just saying because i JUST noticed, adding the social login to @hostgator was probably the worst idea ever.

  • abhishekdgeek Abhishek Jain (@abhishekdgeek) reported

    @dantediakos @HGSupport +1. They have broken the trust of 3 years. They won't refund for remaining period even if I chose to cancel my services with them. Support will just waste your time. @EigGroup does that to every company they take over!

  • elonmuskisgod2 Melroy D'Mello (@elonmuskisgod2) reported

    @hostgatorindia @HGSupport Been emailing for 1 week now. No response. I need support. Any chance of getting some?