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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
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Hosting (52%)
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E-mail (26%)
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Domains (19%)
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Web Tools (3%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 San José |
Hosting | |
 Votorantim |
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 Sydney |
Hosting | |
| Salto |
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 Chía |
Hosting | |
| Salvador |
Hosting |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Suraj kumar singh
(@Surajku97284457) reported
@hostgatorindia @HostGator is fooling the people by selling their third grade hosting services I am feeling stucked by paying then what I can do help me @ravisankarprashad
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Ben Kickert
(@kickert) reported
@HGSupport Thank you! You were able to help me in just a couple messages compared to spending nearly an hour on chat to no avail.
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Spreti
(@SpretiValente) reported
@HostGator if only your services were worth it...site crashes and you charge to much for subpar service. Leaving you for another host!!
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lorraine langridge
(@LorriLangridge) reported
@HGSupport terrible service! I’ve been trying to cancel my hosting and stop being billed for weeks. Nothing happens. No one replies. Live chat doesn’t work! What else can I do?! Awful
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Football Perspective
(@fbgchase) reported
@bdl8144 @LaverneusDingle it is currently broken. I am working on trying to get it back up but having issues with Hostgator.
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Airdrop Cartel 🪂 #XRPL Community
(@AirdropCartel) reported
@HGSupport @HostGator I have been trying to load support via the dashboard for half an hour.
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GenXBianca
(@Bianka305) reported
What is going on?? @HostGator @HGSupport Chats are down, websites are down???????
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Suraj kumar singh
(@Surajku97284457) reported
@HostGator Their service in India to fool people they made me Fool and looted 18k on name of vps server after every 48 hr they are inserted some misslinous code in website @PMOIndia @PMO_NaMo please notice this issue iam suffering from their service
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dnprotect
(@dnprotect) reported
@enom @HostGator We will send you a DM. There is actually already an eNom support ticket. We understand that the eNom support rep literally asked the domain name thief if it was OK to transfer the domains back to the rightful owner. Of course the domain name thief said NO. #domains
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Mr Liambi
(@mrliambi) reported
@hostgator @HGSupport My dedicated server is offline and my reboot request is not working , chat has been stuck on within 5 minutes for an hour? What is going on. HG network has been misbehaving since 6 hours ago.
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MarLena Ninaboo Moonhead
(@ME_brainspatter) reported
@HGSupport I appreciate the inquiry but I think after 7+ attempts with several diffrent Support staff members over 3 months and the main response being, 'do I want to uninstall or reinstall wordpress?' Well, there is just nothing you can do for me.
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HostGator Support
(@HGSupport) reported
@LdshpDynamics @HostGator The two domains we received from you from our last conversation, both resolve to an outlook server. Please let us know if this is a new domain with an issue.
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HostGator Support
(@HGSupport) reported
@LdshpDynamics @HostGator Hello L.D. , Would you mind DMing us the domain that is having the email issue? This is most likely due to a DNS issue.
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John Braun
(@John_Braun) reported
@HostGator My site is down. And you don't answer your phone with competent people.
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bandbreviewsit
(@bandbreviewsit) reported
@HostGator @HGSupport Right now I am so disappointed with you. After years of being a customer, I was just hung up on, lied to and mocked by your rep Shomo (supposed to be manager). I was promised a service that you are now saying you don’t offer and now being left on my own.
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enom
(@enom) reported
@dnprotect @HostGator Thanks for reaching out in regards to this compromised account. Please call our support line immediately to resolve this security issue at 1-855-600-0886
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Suraj kumar singh
(@Surajku97284457) reported
@HostGator is fooling the people by selling their third grade hosting services I am feeling stucked by paying then what I can do help me @CimGOI
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Suraj kumar singh
(@Surajku97284457) reported
@HostGator is fooling the people by selling their third grade hosting services I am feeling stucked by paying then what I can do help me @ravisankarprashad
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Sachin Gupta
(@sach_gupta) reported
@hostgatorindia @HostGator I am not happy with your support and servers. Therefore, I would cancel the plan with you. How do I get the refund?
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Victoria S
(@Victori61496718) reported
@HGSupport Do you have any recommendations or support articles to guide customers in preventing cyberattacks? I would love some resources please.
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Navin Kumar
(@RetinaCharmer) reported
@HGSupport @HostGator is there is any way to reach your customer support, your chatbox not working, phone nos not working!
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Michael Carusi
(@MichaelCarusi) reported
@alifeablaze HostGator and Bluehost are terrible. I always recommend WPEngine.
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HostGator India
(@hostgatorindia) reported
@OtherGu83695592 Hi Ben, we weren't able to locate a hosting or domain order for the website mentioned in the screenshot under HostGator India. Please let us know if we can help with anything else.
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Gonzalo Sandoval
(@guamoshtli) reported
@HostGator I can't access any of my cpanels, what's the problem?
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Certified Troll
(@sentientbeing19) reported
@HGSupport Is there an outage being experienced across HG? Our dedicated server is down currently. Please confirm.
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Suraj kumar singh
(@Surajku97284457) reported
@HGSupport I got fooled already my 18k rs stuked because of your service
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Sachin Gupta
(@sach_gupta) reported
@hostgatorindia @HostGator you provide a truly bad hosting service and a bad customer support in India. One word for you 'horrible'.
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keithlaw
(@keithlaw) reported
@HGSupport @markovwalker reported the error. Users on certain cellular networks have the same issue (403 errors) with my site. It's been going on for years. What information can we give you to get this fixed permanently?
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2ndfor1st
(@2ndfor1st) reported
@HGSupport Helloooooo, VPS has been down for over 4 hours. Still waiting on a simple reboot - see case ID: 39015914. Not happy!
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Ben Kickert
(@kickert) reported
@HGSupport Yup. I have tried multiple browsers, disabled extensions, tried incognito mode. Nothing seems to be working. Last time I called support, the hold time was untenable.