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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.

Problems in the last 24 hours

The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Hostgator Outage Chart 01/17/2026 12:35

At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hostgator users through our website.

  1. Hosting (50%)

    Hosting (50%)

  2. E-mail (27%)

    E-mail (27%)

  3. Domains (20%)

    Domains (20%)

  4. Web Tools (3%)

    Web Tools (3%)

Live Outage Map

The most recent Hostgator outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
BrazilSalto E-mail
ColombiaChía Hosting
BrazilSalvador Hosting
BrazilRecife Domains
United StatesAshburn E-mail
ColombiaBogotá Hosting
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

  • rooturaj Rooturaj Pattanaik (@rooturaj) reported

    @HGSupport @HostGator Why is your live chat not working? The chat window becomes inactive after a few minutes. Pathetic support.

  • 2sophtech 2soph (@2sophtech) reported

    @HGSupport Hello, we are currently not able to access your chat support. It just keep on loading.

  • Emilie77013796 Emilie (@Emilie77013796) reported

    @HGSupport @YBlaineM Sorry about that dear, had similar issue few weeks ago couldn't get help from ig support until a friend advice me to message #cyberking_consultant0 ON Instagram who helped me gain access back to my account without stress

  • VmiProductions Christian O'Brien (@VmiProductions) reported

    @SiteLock @HostGator had issues with Sites on hostGator with malware. So HostGator recommended SiteLock 25th May worked a bit for 2 months now sites down today. Don’t use hostGator Or SiteLock they don’t work! I want my money back!

  • web_invictus Invictus Web Solutions (@web_invictus) reported

    The problem gets solved one month before hosting expiry but as I renew my hosting problen gets started again. I am sure that the hostgator team is creating this issue to upsell their malware scan service.@HostGator @HGSupport @hostgatorindia

  • invictus_web Invictus Web Solutions (@invictus_web) reported

    I have 8 shared hosting with Hostgator for the last 3 year everything was working fine till Jan 21.but from Jan 21 I started facing a malware issue in my hosting. I removed malware files so many times but files are getting created again. @HGSupport @hostgatorindia @HostGator

  • web_invictus Invictus Web Solutions (@web_invictus) reported

    I have 8 shared hosting with hostgator for the last 3 year everything was working fine till jan 21.but from jan 21 I started facing a malware issue in my hosting. I removed malware files so many times but files are getting created again. @HGSupport @hostgatorindia @HostGator

  • tdventura_ The Digital Ventura (@tdventura_) reported

    @HGSupport back here support in India does not know how to help with restoring an add-on domain with full backup on local. What do I do? @HostGator @hostgatorindia website is down since a month now

  • ScottSandry Sandry (@ScottSandry) reported

    .@HostGator whatever new mailing setup you implemented is terrible. I can't email clients properly anymore and it sucks. I keep getting Rejected messages from spamhaus or Cloudmark. I changed nothing on my end but now I can't operate with clients w an email I've had for 10+ yrs

  • timdwebb Tim Webb (@timdwebb) reported

    @HostGator I’ve been locked out of my account. My website has my photo on it. You can call the phone number on the website and I will answer. Can someone please respond and help me get into my email again?

  • YBlaineM Blaine Miyakawa (@YBlaineM) reported

    @HostGator There is no reason for a problem like this to take hours to fix, let alone days

  • invictus_web Invictus Web Solutions (@invictus_web) reported

    Customer support I have ever seen The most dangerous thing is that from this month the sites are getting redirected to porn sites. I have an educational, hospital, and banking sites hosted in my hosting accounts and it is making a very bad impact on the users. @HostGator

  • iamsouravj sourav (@iamsouravj) reported

    @hostgatorindia one of the worst hosting experiences.. unreliable servers, slight customer service.. the same issue keeps coming and they seem to be unable to solve! #CustomerService #CustomerExperience @HGSupport @HostGator

  • AreMorch Are Morch (@AreMorch) reported

    @HGSupport Hi friends at HGSupport. Does the chat support still work? Been spinning for the last 15 min. I used to get a message that I was waiting for the next available agent. And with info about time.

  • MikeOtley Mike Otley (@MikeOtley) reported

    @HostGator THIS IS STILL GOING ON!! We are aware of an issue that is preventing some customers from sending emails

  • shoaibhussain Shoaib Hussain (@shoaibhussain) reported

    @jeLopudding @HostGator Switched a few websites to a dedicated server from another provider! Might have to shift the rest too if issues persist for another week or so! Shifting ain’t easy too!

  • invictus_web Invictus Web Solutions (@invictus_web) reported

    This clearly states that the hostgator is doing fraud with customers. I want the issue to be resolved immediately . Called soo many timesbut call didn't get connected and if luckily connected they disconnect the call worst customer support i have ever seen @HGSupport

  • tdventura_ The Digital Ventura (@tdventura_) reported

    @HGSupport tried explaining the customer care on call multiple times. No solution.

  • jtlindroos JT Lindroos (@jtlindroos) reported

    @HGSupport All day today issues with email and website being down. This has happened much too often in the past two weeks or so....

  • jeLopudding jell mariano (@jeLopudding) reported

    what is the other option to replace @HostGator ? Been having email outgoing issues recently. Not the first time. Losing some projects because of this. #hostgator @HGSupport

  • iamsouravj sourav (@iamsouravj) reported

    The worst hosting service @hostgatorindia @HGSupport .. there is no commitment to service and no sense of urgency! Unreliable and no point hosting business website at @HostGator #CustomerExperience #hosting

  • Emilier20833018 Emilier (@Emilier20833018) reported

    @HGSupport @YBlaineM It was frustrating when I lost access to my account and I lost hope in getting it back until a colleague directed me to #cyberking_consultant0 ON Instagram who recovered my account back. You can reach out to them for help.

  • MikeOtley Mike Otley (@MikeOtley) reported

    @HGSupport DM sent same problem as a month ago. No emails sending

  • web_invictus Invictus Web Solutions (@web_invictus) reported

    customer support i have ever seen The Most dangerous thing is that from this month the sites are getting redirected to porn sites. I have educational , hospital and banking sites hosted in my hosting accounts and it is making a very bad impact on the users. @HostGator @HGSupport

  • NormieFacts NormieFacts (@NormieFacts) reported

    @un_honest @HostGator Sounds like a personal problem

  • rishabhvanwani Rishabh Vanwani (@rishabhvanwani) reported

    For #WordPress & #AWS beginners, never rely on plugins for your backups/restores. All In One WP Migration promises support, but at the end of the day - some popular hosting providers such as @HostGator are not supported, and the plugin won't work. Extremely bad exp 🥲

  • web_invictus Invictus Web Solutions (@web_invictus) reported

    This clearly states that the hostgator is doing fraud with customers. I want the issue to be resolved immediately . Called soo many timesbut call didn't get connected and if luckily connected they disconnect the call worst customer support i have ever seen @HGSupport

  • Brian_Rascoe Brian Rascoe (@Brian_Rascoe) reported

    @HostGator Still having same issues, delayed sending emails! Can’t even send meeting invites becuase the client isn’t getting them in time!

  • un_honest JLHonestUnApo (@un_honest) reported

    @NormieFacts @HostGator Your word salad is confusing and reads like a schizophrenic trying to **** a football covered in vaseline. Good luck with that

  • invictus_web Invictus Web Solutions (@invictus_web) reported

    The problem gets solved one month before hosting expiry but as I renew my hosting problen gets started again. I am sure that the hostgator team is creating this issue to upsell their malware scan service. @HostGator @HGSupport @hostgatorindia