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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Problems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
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Domains (39%)
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Hosting (22%)
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E-mail (17%)
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Web Tools (17%)
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Cloud Services (6%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
City | Problem Type | Report Time |
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Cloud Services | ||
Hosting | ||
Domains | ||
Hosting | ||
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Lynne Gabriel-Caine (@heyitslynneg) reported
Super impressed with @skystracloud services & tech support so far. 4 days with @HostGator & they haven’t even begun migrating my sites. @skystracloud only took a few hours with constant updates. #forthewin
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Jas (@JasmynElaine) reported from Kansas City, Kansas
I really can’t understand how I KEEP getting billed for Domain Privacy protection with @HostGator and I literally don’t have any domains with them anymore. Where tf do I cancel this ****????
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Auntie Beak (@auntie_beak) reported
@hgsupport @HostGator Losing patience with your "help." I contacted your chat support 1 week ago for help with a database security issue. The "support" person proceeded to destroy my website. Now all my links are broken. I have an open ticket.
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Webz.cc (@webzcc) reported
@ImEdward83 @HGSupport @Tha5SOSFamily DAMN
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The Affiliate Watch (@AffiliatesWatch) reported
@SocalRegionWeb I don't know, if you have issues at HostGator, you'll have them at BlueHost, they're the same company, lookup 'EIG', nightmare hosting conglomerate. Be careful.
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Ali is Irwin’s Fire-Stream Ai & 5SOS⭐️ (@drummereyesafi) reported
@Tha5SOSFamily @thehoneypop @HostGator Wow that doesn’t sound very business friendly to me. So sorry. Why did they take it down in the first place?
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Jay Lav (@JayLav_) reported
@HostGator @HGSupport over a month and still no resolve on my DNS issues, how are you still a profitable company?
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Dianara Sy (@dianaracapistra) reported
@HostGator Until now our email is down. Send your incident report and justify your reason for what happened.
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Lynne Gabriel-Caine (@heyitslynneg) reported
@HGSupport I’m in Houston too. Power down really wasn’t a week long. 🤥 I’ve basically been told lies when some reps told me the migration is in progress. 🙄
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lex (@lexsukehiro) reported
@WHMCSCares I'm trying to get my Hostgator's license since yesterday. My domain was supposedly sent to some kind of manual review there's more than 24h and I still have no answer, nor on my e-mail, neither on the client area. Can you PLEASE help me?
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Dianara Sy (@dianaracapistra) reported
@HGSupport Until now our email is down. Send your incident report and justify your reason for what happened.
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Ed Pardo (@pardocorp) reported
In a few words: @HostGator is the worst hosting service ever!
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D E L O W U S U aka Pianoman (@platinummind) reported
@HostGator I’m having serious problems with your hosting service right now. My site has been down for almost a week, and I was assured with all the measures put into place this wouldn’t happen again. Can I have a resolution or should I move my business elsewhere?
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Gabrielle (@msgabrielleann) reported
I might be more irritated than normal but @HostGator support is absolute TRASH 🗑
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guada 卌 ✜ (@lalala_lietome) reported
@Tha5SOSFamily @thehoneypop @HostGator Damn that’s terrible! I’m sorry this is happening to you guys :c I really like the honey pop content
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Edward Johnson (@ImEdward83) reported
@HGSupport @Tha5SOSFamily Hostgator's service made satan look good.🌚
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Ya Boy a Real 1 (@YaBoyDaReal1) reported
@HGSupport Prematurely??? I doubt that. This is a lack of customer service of dead air. They are trained to not have dead air. Or aim I wrong about that???
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iO Infinity (@ioo_infinity) reported
@HostGator We recommend not to use @HostGator services, terrible service, terrible support, no customer service, a total lack of respect.
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CarnGerrishCreative (@carngerrish) reported
@HostGator I’m probably losing a client - still waiting for you to fix your server after 3 days - website still down
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just another lad 🏴🎶 (@seekerart7) reported
@HGSupport Live chat is down.. I have it open but the loading gif has been whirling for 20 min now & nothing - I checked it in 2 browsers. I could forgive this on some level if I was having my emails responded to regarding a serious server issue but no response.
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Andre Robitaille (@andre_mke) reported
@nicktherat Depends what you want. Their one-click software install list is very small, and I've noticed more outages than bluehost. The webmail is also pretty bad. But otherwise I think the management console and renewals system is much better than bluehost. Haven't tried hostgator though.
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Coder in the Box (@coderinthebox) reported
@cyberdragn @HostGator Domain info is always public. It is web name catalog until you purchase domain privacy service. Domain privacy service is like a P.O. box post office service that you need to buy extra
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lie to me (@lietome_luke) reported
@Tha5SOSFamily @thehoneypop @HostGator Wtf... I'm so sorry, this is so ****** up...
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5SOS UPDATES! (@Tha5SOSFamily) reported
And did you know that they took the money OUT of our account immediately but are claiming that they can't refund us for a full week after already having us down since Sunday? @HostGator do you make a habit of ripping off kids and young adults?
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5SOS UPDATES! (@Tha5SOSFamily) reported
You guys all know that @thehoneypop is a fan run initiative right? And that we don't make money? Did you know that @HostGator took all of our money then took our site down and won't issue a refund for FIVE DAYS and we don't have enough to go anywhere else now? +
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Pedro Chavez (@pedrochavezdig) reported
Despite these challenging times, we made a significant effort to upgrade the @HostGator hosting service. After that, all the websites stopped working for almost five days now. They promise to downgrade without refunding the money— horrible customer service.
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Jay Zippo (@Beruud) reported
Anybody know Hostgator down? Can't get to my sites now for 15 minutes. @HostGator @HGSupport - Yeah it seems like it... oh well, check back in 15.
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Ethan Jackson (@EthaanJack) reported
@pardocorp Previously, I had terrible experience with Hostgator too. My site had so many downtimes. Just moved to new services!
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Adam Walters (@Adam_Walters) reported
My biggest stress in my life is @HostGator 's stupid automated answering machine. Quit being poor and hire someone. Fyi, I'm on my third attempt to fix a problem. So far my experience with you all sucks terribly.
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Pedro Chavez (@pedrochavezdig) reported
@HostGator customer service and support is everything but helpful. We have always recommended using the services of @HostGator to our clients; unfortunately, after this, we must retract. Please STAY AWAY FROM THEM!