Is Hostgator down?

Problems in the last 24 hours

Hostgator signals over the past 24 hours. The dashed line is the service-wide baseline used to detect unusual activity.

• Service-wide signals
• Service-wide baseline

Most Reported Problems

The following are the most recent problems reported by Hostgator users through our website.

• Hosting (42%)
• Cloud Services (26%)
• Domains (16%)
• E-mail (12%)
• Web Tools (5%)

Live Outage Map

The most recent Hostgator outage reports came from the following cities:

City	Problem Type	Report Time
San José	Hosting	5 days ago
San José	Hosting	12 days ago
São Paulo	Domains	16 days ago
São Paulo	Hosting	20 days ago
Pachuca de Soto	Domains	20 days ago
Goiânia	Hosting	23 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Vrajesh Parekh (@yourwebcoders) reported 7 minutes ago

  @HostGator @ValeriaGadioli @HostGatorBrasil We have been using a VPS server and reseller hosting for the past 15 years, and recently one of our clients' domains was infected with malware. Instead of suspending that particular domain, they shut down the whole server. For the past 7 days, more than 50 sites are held hostage

• 
  Twitty (@tweetnoxious) reported 9 minutes ago

  @JPTheStrayDog @HostGator Ai is the worst thing ever to happen to customer service

• 
  Makarand Mane | Organising #WCAsia 2026 (@mkrndmane) reported 14 minutes ago

  @HGSupport I asked your support agent to create a ticket for 4 times. Then she created it. Provide an easy option to create support ticket instead of a chat option

• 
  Rad Web Hosting (@RadWebHosting) reported 16 minutes ago

  @ZennieAbraham62 @HGSupport A better question is why does this process even require support, or for you to request it, then escalate your request? Automated SSL installs, renewals and replacements at $0 for life or ****!!!

• 
  Satyam Gupta (@TheSatyamGupta) reported 19 minutes ago

  Our website has been down for 6 hours and the server issue is not yet fixed. @BigRock @HostGator claims 99.9% uptime in spite of this we are facing this issue.

• 
  Ghayas uddin (@ghayasbst) reported 19 minutes ago

  @HGSupport Dear Hostgator, why is there still no solution for cpanel Security issues. Almost 48 hours are gone, our website is OFF. And not giving any ETA on this issue. We are losing our viewers which we built in years.

• 
  Joseph Franco (@francojosephsd) reported 22 minutes ago

  @kishorksukumar @HGSupport Same here with 96 hours without service is a bad service from @HGSupport

• 
  Hephzibah Magazine TV (@Gabbybooks82) reported 24 minutes ago

  @HGSupport @HostGator @HGSupport I’m reaching out on behalf of my brother. His educational platform serving over 3000 schools in Nigeria has been down for over 2 weeks under case E-527097. We keep receiving only automated responses. Pls we urgently need escalation to a senior en

• 
  Alex | Vibe Coder (@AlexVibeCode) reported 26 minutes ago

  @ChristianNFocus @HostGator That’s the worst kind of billing hit — not just expensive, but disconnected from actual usage.

• 
  Zennie Abraham ZENNIE62 #NFL #NFLDRAFT #SDCC #OAK (@ZennieAbraham62) reported 28 minutes ago

  @HGSupport @NewfoldDigital I have emails from HostGator going back to 2010. I can show you many times HostGator Admins have done yeoman work in coding. I learned a lot from them. That should be your model, not this frankly lazy approach that HG has adopted. Make some coin and help your customers.

• 
  Joseph Franco (@francojosephsd) reported 30 minutes ago

  @HGSupport When will you correct the VPS service? 96 hour is way out of good service.

• 
  Faizan Shaikh (@FaizanS1996) reported 30 minutes ago

  @DanMicovic @HGSupport @HostGator That’s rough, 2 weeks with no access is unacceptable, especially for email and client sites. You may want to start looking at alternatives like Fresh Roasted Hosting. Their support is much more responsive, and the uptime has been solid in my experience.

• 
  Tawheed (@tawheedsofia) reported 32 minutes ago

  @BigRock one of the worst companies every -friends be careful - they dont ifnrom u anything - they migrated me from hostgator then blackmailed me into taking expensive VPS server and then now emailed me to change name servers - did it - BOOM full crash !!!!!

• 
  Joseph Franco (@francojosephsd) reported 36 minutes ago

  @HGSupport @DanMicovic @HostGator There is no service in my VPS since monda. One whole work week lost.

• 
  Kishor K Sukumar (@kishorksukumar) reported 37 minutes ago

  18 Days now since my dedicated server is locked out and down, still no fix or follow up @HGSupport @HostGator Not even giving SSH access to backup or transfer data #hostgatordown

• 
  Shailesh Patel (@Shaileshhp46) reported 37 minutes ago

  @BigRock after Hostgator migrated to Bigrock, pathetic service. Support numbers never works. No service support. Many glitches. Should not take responsibility which you can not deliver

• 
  Dustin (@DPRea) reported 38 minutes ago

  At 21 I started a web hosting company for under $500. - rented a server from HostGator - studied their "get your first 1,000 customers" ebook like scripture - pitched people in forums Shocker: nobody wanted web hosting from a college kid. So I changed the offer. I started selling websites instead. New website owners have the problem of "Where do I host this?" I would bundle the hosting as part of the website build in exchange for putting their credit card on file for next year. I didn't realize it at the time, but this is when I learned about the 'Front Doors' and 'Back Doors'. It's easy to fool yourself when researching a business or competitor when all you can see if their 'Front Door'. The offer on your competitor's website may look too good to be true and you may wonder how can they possibly do that? They have a 'Back Door' offer that must offset it and then some. You usually can't see it from the outside.

• 
  Nes (@darthguero) reported 39 minutes ago

  @HGSupport @HostGator Absolutely horrible customer support. Gator AI told me a configuration was done and was not true. Tried email and it was rejected. Chats claimed my user ID was incorrect and unable to get it via email. Nothing ever came. Is this still a real company?

• 
  Sir Charles Cary (@SirCharlesCary) reported 40 minutes ago

  @NewfoldDigital @HostGator How is it that a customer of 15 yrs is treated w/ such little regard? I have not received any notice stating that your company's policy is not to refund customers on advanced hosting payments when svc is discontinued after 3 failures in 2 months

• 
  Daniel Micovic (@DanMicovic) reported 40 minutes ago

  @Hostgator over 36 hours and no email or update, sites still down. Rep this morning cannot confirm who is or isn't on the list, as frontline reps have no access to the engineering team.

• 
  HostGator (@HostGator) reported 40 minutes ago

  @generouncambio @HGSupport We work to make sure that requested domains can be registered before charging. Unexpected barriers can arise after the request is made and we have to change course. If you have questions about the registration process, please contact our support team through your account portal.

• 
  Sean Wyseman (@StressStopper) reported 42 minutes ago

  @HostGator @WamanyaPious There's another issue that's worse than that. Hostgator just totally changed their webmail interface in their hosting service & is telling me that I have to live with the new interface. Here's why that's a problem. I've used the same interface for >20 years. I've got daily work habits that depend on it. But what did Hostgator do? They decided that ALL of their clients that use Hostgator are getting a new interface that's a disaster. If you liked the fact that all your stuff was laid out in a way that made working in it a breeze - YOU CAN'T HAVE THAT ANYMORE. Why is that a problem? Hostgator NEVER CONSULTED THEIR USERS - NEVER gave them a chance to TRY the new interface & choose. NO. WITHOUT ANY WARNING WHATSOEVER - The changed it & when I call for support they claim there's nothing they can do. Since I have to change interfaces - which is a massive problem - I might as well switch providers because forcing changes on your customer base without warning & without any opportunity to even express an opinion - is the dumbes think I've seen in hosting services. Therefore if I have to change interfaces I might as well get a new hosting service - despite being >20 years with Hostgator - looks like they hired too many DEI supporters. Still can't believe they did this. Please, if you read this far, someone suggest a better hosting service if you can recommend on that interacts with it's customers before changing their lives forever.

• 
  HostGator (@HostGator) reported 44 minutes ago

  @darthguero @HGSupport Have you tried our frontline phone support? If you haven't, please try to do so as they are the best to assist when it comes to this kind of issue.

• 
  Artfool Politics (@artfoolpolitics) reported 44 minutes ago

  @HostGator @Trrance How about stop telling us how frustrating it is and actually do your freaking job and FIX IT????

• 
  Champion Ratings (@Champ_Ratings) reported 44 minutes ago

  @HostGator I've been dealing with support via chat for an hour, I'm currently on my 5th circle with them explaining we didn't order anything as we found HostGator was crap years ago, so left

• 
  Mehmet (@mettersoy) reported 50 minutes ago

  After 14 years as a HostGator customer, I’m leaving. Not because of price. Not because of performance. But because they silently blocked all outbound traffic and took down my ecommerce business. 🧵👇

• 
  Kudehinbu Oluwaponle (@koluwaponle) reported 53 minutes ago

  @HostGator @HGSupport Your support lied to sell me your Nvme vps, (I have chat evidence) which could not support my legacy apps after I made payments totaling $883. I've been trying to receive refunds since Feb 10 without success. Your support has been horrible and of little use

• 
  Wojtek (Voytek) Bereza (@voytekbereza) reported 53 minutes ago

  @HostGator whats up with your support? I cant submit a ticket, you are not picking up your emails and not picking up your phone...

• 
  Geetha Prabhu (Workflexi) (@geetu11) reported 57 minutes ago

  @BigRock @hostgatorindia Can someone call me on my registered mobile no. pls? Every week our emails are down and your team takes one whole day to rectify the problem. When it was hostgator, we never faced this issue. What is that you guys are doing differently that we have to suffer every week!!??

• 
  Joseph Franco (@francojosephsd) reported 59 minutes ago

  @HGSupport How many sites do @HostGator have down?