Hostgator status: hosting issues and outage reports
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Full Outage Map
HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Problems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
- E-mail (31%)
- Domains (28%)
- Hosting (25%)
- Cloud Services (9%)
- Web Tools (6%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Iquique
|
Domains | 2 hours ago |
 Cardiff
|
Hosting | 6 hours ago |
|
Santiago
|
Domains | 9 days ago |
 San Miguel de Allende
|
10 days ago | |
 Santa Clara
|
Web Tools | 13 days ago |
|
Oaxaca
|
Hosting | 13 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Joe Youngblood - SEO, Futurology, AI, Marketing (@YoungbloodJoe) reportedRocketship SEO Plugin: We have identified a memory handling issue with our plugin that appears to largely impact Yoast users on Bluehost (though not HostGator which is the same company). in 100% of cases we've investigated the issue goes away in a few hours as memory used subsides. You might get an error immediately after activating the plugin that says there has been a critical error on the site. Your site and Admin area are fine, this is the memory issue manifesting itself. You might also get a report emailed by WordPress saying the issue was caused by @Yoast using too much memory, but it is our plugin causing the problem not Yoast. Our best guess at the moment is that this error is caused by our compatibility settings with Yoast which is performed automatically upon install and activation. We are looking at making this process more efficient and improving our compatibility so sites in shared environments like Bluehost do not encounter this issue.
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Oscar H (@oshunu) reported@HGSupport @HostGatorES I already sent them the message, I need help as soon as possible.
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Lucho Señal⚡️ (@Luchocalabera) reported@HostGator @_CooLesT_ My website are all down.... No access at all yo any domain
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OkYall (@okyall55) reported@Hostgator, unbeknownst to me, no longer provide, free backups. Had I known this, I certainly would have moved my blog much, much sooner to @BlueHost who provides it DAILY for a free with a $0 restore fee. You have lost your customer service score but your bottom line may have increased TEMPORARILY. Now that I've been forced to review my choice of hosting services for all my blogs and websites, I also have learned that they have almost 10 points higher ratings than you and are a fraction of how much you charge. Why on earth would anybody pay more, get less, and risk loss? Since I have suffered from your lack of customer care, I will be moving my blogs. Do not touch them again until I have gotten all of my content removed
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Nathan young (@nathanyoung26) reported🚨Business owners- avoid @squarespace @SquarespaceHelp at all costs. We are losing thousands/day. •Locked out of our account •Domain down •0 phone support •6+ hr “emergency” response If you run a business, avoid them at all costs. Switching to @HostGator ASAP. Here’s the full story 👇
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CENSORED BY T!!TTER (@PeterVadala) reported@hostgator, #FallMusical.com is down again
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Brian Modansky (@BrianModansky) reportedWired, and Revenue magazine. Later on HostGator got a deal with Google to parter and offer free hosting with the ability to sign up for Free Hosting in Google’s India region. I was put in charge of theming the control panel. Google promoted it and it got 140,000 sign ups in the first month. Later on my friend sold the company for $300,000,000. When it sold my buddy promised me that he would buy me a house and I would have a good payout and I would be able to work with him as a non profit building water wells to people in need. Later when I thought I would get millions he only gave me $130,000 and then moved several hours out of town in the middle of no where on a big ranch. I was very mad at him at the time because not just because I didn’t get millions of dollars like my other friends who I helped start the company with but the $130,000 I couldn’t buy a home. I was contracted to help stay at the company for a year and help transition to the new ownership. I stayed and instead of having to answer to just the founder I all of a sudden had a whole ladder of executives above me telling me what I should work on instead of having the creative freedom to direct myself. Then the downsizing started to occur. The new ownership layed off entire departments of people to outsource their work to 3rd party companies. I saw all my friends get fired and they did this to improve their numbers because they were planning on bringing the company
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Eagins Media (@eaginsmedia) reported@HostGator Is there an issue with down websites???
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HostGator Support (@HGSupport) reported@FeoAmante @HostGator Hey, Feo. We'd like to look further into this and get your site back online. Please send us a DM with any open (or closed) ticket IDs related to this issue, and we'd be happy to assist you from there.
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ZH Javali (@zahidjavali) reported@BigRock After Hostgator was migrated to Big Rock, service disruptions have become a daily affair during off peak hours. Support says process count exceeded 25, but doesn't give the exact cause of the downtime. Can you tell what's really happening?
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I REFUSE (@seanrogers8) reported@HostGator @HGSupport When will you fix your email hosting? You provide the worst service ever!
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Shailesh Patel (@Shaileshhp46) reported@BigRock after Hostgator migrated to Bigrock, pathetic service. Support numbers never works. No service support. Many glitches. Should not take responsibility which you can not deliver
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Eduardo Aspe M. (@easpem) reported@HGSupport This is a cry for help. Since 7 days ago 2 Websites hosted on HG have been having outages for 20+ min on average. I already reported this many times to HG Support staff case id INC1132927. The say it will be fixed but still happens.
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Autark (@Aut4rk) reported@process_eli I went to school for my assosciate's in applied sciences for computer programming & analysis way back in 2002. I quit a semester later and got a job as a remote L3 sysadmin for HostGator. They wanted me to learn Java before C++. **** that.
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CENSORED BY T!!TTER (@PeterVadala) reported@HostGator #SSL errors for multiple sites. Please get to the bottom of it. All we did was deactivate some outdated plugins.
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coltswalker (@coltswalker) reportedHostGator is a terrible web hosting and email company. Even though I prepaid, they deactivated my account months ago. I have not used them since. Now I am getting invoices telling me I am past due! I cancelled months ago!!! #scam #HostGator #webhosting
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Robert Tantalo (@rtantalo) reported@HostGator DO NOT use Host Gator. They have taken a month to complete a simple migration and just DO NOT respond. They keep saying they have prioritized the issue but no one ever replies. RUN!!!
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Kudehinbu Oluwaponle (@koluwaponle) reported@HostGator @HGSupport Your support lied to sell me your Nvme vps, (I have chat evidence) which could not support my legacy apps after I made payments totaling $883. I've been trying to receive refunds since Feb 10 without success. Your support has been horrible and of little use
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Dundee Internet (@Dundee_Internet) reported@HGsupport We operate a private opt-in discussion list on our mail server used to distribute messages only to subscribed members. The system is not used for spam or bulk commercial mail — it is a controlled discussion list serving legitimate clients-This appears to be a misclassification by your mail system or an IP-level restriction. Who can I contact, as you support number and AI chat doesn't understand
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HostGator Support (@HGSupport) reported@ZennieAbraham62 @HostGator Thank you for the outreach. Support can assist with WP installs, login or admin access issues, installing, plugin and theme activation, plugin and theme errors conflicts and more. For other WP concerns beyond our scope try Pro Design Live subscriptions for personalized guidance.
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Rad Web Hosting (@RadWebHosting) reported@ZennieAbraham62 @HGSupport A better question is why does this process even require support, or for you to request it, then escalate your request? Automated SSL installs, renewals and replacements at $0 for life or ****!!!
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jigsaw kloud (@jigsawkloud) reported@ZKDID_ Never used Hostgator, so I have no point of reference. I switched from SiteGround as their renewal prices just kept increasing. Hoping to eventually switch to decentralised hosting. Keeping an eye on @IagonOfficial
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coltswalker (@coltswalker) reportedThe worst web and email hosting provider is Hostgator. They suspend user accounts without warning. Their censorship policy is arbitrary allowing no clear definition of policy. Your opinion is not allowed on your own web site! #scam #HostGatorSux
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xander the cat (@xanderpanderman) reported@DaveyJ_ @TheKingOfStank dude, especially with "managed" platforms... moved a clients domain over to hostgator and it was laughable. wouldn't let me update to my own name servers w/o going through support, and they had the PTR records all messed up so emails were getting flagged nonsense i tell you
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SFL Commissioner (@sflone) reported@HGSupport Has HostGator changed its password requirements? I've had problems logging in suddenly but error messages do not state any change to the policy despite an AI search suggesting something may have been done by March 2025.
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JK’s Case History (@KenMediated) reportedWhat’s wrong with HostGator? I need to contact my doctor but HostGator just gives me the runaround. Anyone have similar problems?
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Makarand Mane | Organising #WCAsia 2026 (@mkrndmane) reported@HGSupport I asked your support agent to create a ticket for 4 times. Then she created it. Provide an easy option to create support ticket instead of a chat option
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Tawheed (@tawheedsofia) reported@BigRock one of the worst companies every -friends be careful - they dont ifnrom u anything - they migrated me from hostgator then blackmailed me into taking expensive VPS server and then now emailed me to change name servers - did it - BOOM full crash !!!!!
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OkYall (@okyall55) reported@HostGator deleted MANY of my posts on my personal blogs. Not me. Hostgator!!! Now, they won't restore them unless I pay them to do it. I've been a customer for 20 years or more. Never thought I would see the day that they would be so blatantly crooked. If you use Hostgator, you have to pay for them to back up your blog or pay a third party. Or you have to copy everything on your site. BlueHost is cheaper, backs up every day, charges nothing extra to do it and restores for no charge. What happened to @HostGator?????
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I REFUSE (@seanrogers8) reported@HGSupport @HostGator @spamhaus Your tech support sucks. They have been working on it for 2 days. My company email still doesn't work!! If your employees were competent your service would work