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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
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E-mail (26%)
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Hosting (26%)
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Cloud Services (20%)
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Domains (18%)
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Web Tools (10%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Arlington Heights |
Hosting | |
 Cuauhtémoc |
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 Londrina |
Domains | |
| Atlanta |
Hosting | |
| Santiago de Querétaro |
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| Chihuahua |
Web Tools |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Dr.Karthik Raja MD
(@drkarthikraja) reported
@hostgatorindia @HostGator websites have been down for more than 6 hrs now This is not the 99% server uptime. Fix them soon #hostgatorserverdown
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Oscar Aguilar
(@prometeusx) reported
@HGSupport so, one more day has passed and still cant fix your mess..how much more? or you do have really bad admins or they have no idea what are they doing, so till when is the problem going to be fixed?
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Anshita Juneja
(@anshitajunejaa) reported
@HGSupport Been asking for my back up from so many days. 1. you don’t reply. 2. you say we will get back. 3. you pretend to escalate the issue &still do nothing. Sick of this. If my issue isn’t resolved today im going public. Maybe then you will learn to treat your customer right
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Live Life
(@behappyhavefun) reported
@HostGator has the WORST customer support! My business email has been down 2 days/been on phone with them & all they say is “we’re working on it”
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Apoorv Chaturvedi
(@ACEChaturvedi) reported
@HostGator @hostgatorindia Worst customer exp ever, site is down for 1 month, have been trying to make paymnts thru multiple modes, but nothing works. after 3 wks of back and forth, get an email that pymnt needs to be madeto"Gator" not host gator On hold for 10 mins & counting...
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Santosh Kumar
(@samlinkexpert) reported
@HostGator i purchased baby plan shared hosting on 30 November 2021. I'm not satisfied with speed comparison to my other company hosting. if i cancel it before 30 days, will i get my money back.
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Sheila
(@SheilaCreates) reported
Client moving email @HostGator > @BlueHost where he happens to have another hosting account until he finds a perm hosting home. Both companies are (were?) Endurance, which sucks, but service for troubleshooting an issue was like night/day. Finally! Saying g'bye to #BlueHost!
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Oscar Aguilar
(@prometeusx) reported
@HGSupport how much more time until you fix the mess you made with the emails? DAYS has passed and still isnt fixed? what compensation are you going to offer? because for asking for payment you are quite efficient
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alab
(@alifeablaze) reported
blog went instantly down because hostgator sucks, it's been 8 hours since it happened and I DIDNT EVEN GET A RESPONSE.
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Oscar Aguilar
(@prometeusx) reported
@HGSupport @MeneerWarnas it has been DAYS and you cant solve the email problem, DAYS!!!! what compensation are you going to offer? because for asking for payment you are quite efficient
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Anshita Juneja
(@anshitajunejaa) reported
@HostGator Been asking for my back up from so many days. 1. you don’t reply. 2. you say we will get back. 3. you pretend to escalate the issue &still do nothing. Sick of this. If my issue isn’t resolved today im going public. Maybe then you will learn to treat your customer right
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codelog
(@codelogg) reported
@HGSupport I need emergency help, your support in Mexico is very bad, of very bad quality and they haven't been able to help me.
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JackHeald.com · Your Attention is Invaluable 🧰⚔️
(@JackHeald5) reported
@HGSupport I want to transfer an existing wordpress site to HostGator. Can I get some pointers / help?
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Cory Church
(@tech4eleven) reported
@hostgatorindia @drkarthikraja All my websites are down too on 1 of my Hostgator accounts! Very, very not cool.
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Nidhi | Freelance Science Writer + Strategist
(@TheSharedScope) reported
Is anyone else having issues with either WordPress, HostGator, or Jetpack? My website seems to keep crashing and coming back to life (with some random changes) all on its own and as if I wasn't stressed out enough already... I'M STRESSED! Anyone know what's happening? DM me :'(
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Kiran Divakaran
(@eturnti) reported
@HostGator @HGSupport @hostgatorindia I have been waiting for my mail account to be working for the last 7 days and the issue is not resolved. Request your immediate action and response on this as my mail ID is not able to send any mail, frustrating. #hostgator #emailnotworking
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stere0123
(@stere0123) reported
@HGSupport In regards to the ongoing email deliverability issues: 1. Is this an internal issue, or an issue with some 3rd party (such as a DNS/spam blacklist)? 2. Has any progress been made? 3. Can you provide an ETA for resolution? 4. Will we be compensated for the disruptions?
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Ultimate_guide_to_everything
(@Ultimateguidet1) reported
@ZoeWundenberg @HostGator The tech support service is getting worst .. they screwing with my website , and one guy told on the phone to hire web developer !!!for this we pay @HostGator ??
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Dato Arif Siddiqui
(@arifsddq) reported
@amexicanbeauty @HostGator I have the same experience, i was enjoying good service since 10 years and now suddenly support has gone to worst. “Admin” become the king as every time call center (chat) is referring to “Admin” look like i am chatting to a food delivery company. 😭🥵
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Jimmie P Rodgers
(@jprodgers) reported
@SchuylerTowne @HostGator They are restoring something now, but things will be broken. Better than nothing.
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Next Level Guy
(@nextlevelguy) reported
@HostGator is there a problem with your online chat - it just spins and stays white and never loads after you have entered your details to chat?
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Ultimate_guide_to_everything
(@Ultimateguidet1) reported
And yet @HostGator did it again!!! Why you people are screwing with our websites!! Forcing people to get Site Lock in a first place, and now telling me that's it's because if it , my blog doesn't work !! Barely English speaking tech support... 2 hours no results!!
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Jimmie P Rodgers
(@jprodgers) reported
I've been a @HostGator customer for well over a decade. My wife was having a major medical issue, and I missed my billing cycle. They deleted everything. No recovery options. I was a month late and missed the emails. Devastating to lose everything like that.
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alab
(@alifeablaze) reported
btw, my original blog is still being held hostage by hostgator and no real answer from tech support (it has been almost seven hours since my first request for help)
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CochiseFresh
(@CochiseFresh) reported
@HGSupport I seem to be having an email issue and accessing my CPortal. Trying to start a chat, which is not connecting.
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Rajeev
(@RaajeevBaid) reported
@HostGator @HGSupport escalated case on #37200005 I have been suffering with email issue for last 25 days now but still issue has not been corrected nor satisfying answer is provided, its ruining our 17years relation
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SwimCapz
(@swimcapz) reported
@HGSupport my website and email has been down for almost 48 hours because of an error in your system causing an outage of my doman. All support can tell me is that it is in a queue.....
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Mike Taylor
(@reyetr) reported
What te heck is going on?? My email hasn’t worked for a week? Your customer service is awful, you are killing my charitable organization @HostGator
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Oscar Aguilar
(@prometeusx) reported
@HGSupport again with problems with emails not arriving at destination...whats going on? you are making me lose clients, already lost 3 of them, are you going to offer some kind of compensation for all this problems?
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Oscar Aguilar
(@prometeusx) reported
@HGSupport you have been having this "issue"for more than 4 days, and still havent fixed it