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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
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E-mail (26%)
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Hosting (26%)
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Cloud Services (21%)
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Domains (17%)
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Web Tools (11%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Atlanta |
Hosting | |
 Santiago de Querétaro |
||
| Chihuahua |
Web Tools | |
 Oslo |
Hosting | |
 Kingston |
Hosting | |
| Salt Lake City |
Hosting |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Roger Morales
(@RogerMorales305) reported
@HostGator worse than our website & emails being down for 3 days is having to talk to ur customer service ppl in another country who can't fix anything & are obviously reading a script down 3 days called again this am to hear a wait time of 99 mins means you're not calling back.
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Aiden Fau
(@AidenFau) reported
@HostGator @RadioShack servers down, again and again
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Bob
(@hither2forlorn) reported
@twelchsysad @HostGator Worst service, after 12 years with the company now I am ready to move on. My reseller account has about 60% uptime at the best for the past 1 month.
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nick knezevich
(@nick_knezevich) reported
@HostGator I’m so upset with the quality of your service. Such a simple request I need and I can’t even get you on the phone. It’s been 2 days that I’ve been trying. The Chat online you recommended when I called doesn’t respond. When I call it’s crazy hold times or you hang up.
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Bob
(@hither2forlorn) reported
what is an alternative to @HostGator ? @HGSupport sucks big time now. Been with them for over 10 years, now its time to move on.
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🕉SpiritOfTwilight☯️
(@spiritoftwi) reported
Guess what I'm doing right now? Chatting with @HostGator again for the fifth time in a week / third time within 24 hours. What a ****-show.
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Tea Addicted Witch 🏳️⚧️🏳️🌈🍵
(@TeaAddictWitch) reported
@spiritoftwi @ThymelessC @HostGator Ugh that's frustrating. I've never had an issue with that but I've had past hosts sell my domains out from under me. I always check to be sure they're locked and paid for now.
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𝑬𝒅𝒖𝒂𝒓𝒅𝒐 𝑹𝒐𝒎𝒆𝒓𝒐
(@virtualismex) reported
@HostGator Servers with mail problems since yesterday affecting clients (infiniti and grace at least). Emails do not reach recipients 😤 @HGSupport
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🕉SpiritOfTwilight☯️
(@spiritoftwi) reported
@TeaAddictWitch @ThymelessC @HostGator I tried dreamhost a couple of years ago. They had an issue transferring my primary domain within 14 days. So I decided to move on.
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HostGator Support
(@HGSupport) reported
@jamiepogue @HostGator Hello Jamie, We have not been provided with an ETA at this time, but our advanced support team is actively working diligently to get it back up and running as soon as possible, we appreciate your patience!
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DoubleMHerbals
(@DoubleMHerbals) reported
@HostGator Website is working fine, but email notifications our site sends out are not working at all. New users can't register, etc. Are the email servers down?
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strongvoice
(@strongvoice) reported
@jamiepogue @HostGator Their timing probably means a lot of tech people are off for the weekend.HG tweeted that they encountered an unforeseen problem and are working on it.
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Tea Addicted Witch 🏳️⚧️🏳️🌈🍵
(@TeaAddictWitch) reported
@spiritoftwi @ThymelessC @HostGator Eek. Yeah **** happens, their Twitter is filled with lots of angry people. One thing I've liked about Dreamhost is the super fast and helpful customer service. If I'm paying for something and it goes down due to a failed install I want help asap.
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Tom Tolkien
(@tomtolkien) reported
@HostGator We moved all our sites to other hosts after your chat support repeatedly denied there were any problems. I hope your company learns from this.
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🕉SpiritOfTwilight☯️
(@spiritoftwi) reported
@TeaAddictWitch @ThymelessC @HostGator Ouch. I never had that happen. I have 3 domains. I only use one of them for now.
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Amanda S. Green
(@AmandaSGreen) reported
@HostGator So what is the current status? What is the timeline? There has been a complete lack of communication on your end about this problem.
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It’s Gonna Be May
(@nsyncfiction) reported
Is anyone seeing popups on the archive or is it something on my machine? I saw that hostgator was having some server issues so I checked the site. I was able to stop them with a popup blocker but I don't want anything malicous installed on our site.
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Human Nature magazine
(@HumanNaturemag) reported
@HostGator We've had @ipowerhosting for 15 years and this has never happened. se @hostgator for a different site and this has happened twice in one week. Bigger is not always better. Time to move your business.
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LatherandMore
(@LatherandMore) reported
from
Houston, Texas
@HGSupport We are in the middle of a major sale and our website is completely down! What is going on? Help please
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Daniel Baptista
(@DanielB76985500) reported
@HostGator Down again?
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🕉SpiritOfTwilight☯️
(@spiritoftwi) reported
@TeaAddictWitch @ThymelessC @HostGator OMG it's down again. 🤬
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Ensley Tech Solutions
(@EnsleyTech) reported
@HostGator Looks like we're down again.
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Jaleesa Esq. 🇧🇧🐸💖
(@alienindaroom) reported
Man this website and email has been down all day. Haven’t been able to access other work-related sites either cause of email issues. Hostgator gotta work faster 🥴🙃
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Churchill Idika
(@ChurchillId) reported
@HostGator what's happening... email not going to destination and no error message. I engaged your team for support since yesterday and no response nor solution yet. This is critical Guys
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Edward Johnson
(@ImEdward83) reported
@HGSupport @HostGator @hostgatorindia hosting company is still alive???? WORST HOSTING EVER. kindly hire support staff and pay them so we (buyers) don't need to wait hours and hours just to stat our problems and we end up by disconnecting chat from you side.
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Shaun O Connor
(@shaunoconnor1) reported
@Beruud @HGSupport @HostGator That's crazy 🫤 Seemed like Hostgator had a massive outage last night aswell. HG websites and email down across the board. Things are hopefully back to normal now, I just sent a test email and it arrived immediately.
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🕉SpiritOfTwilight☯️
(@spiritoftwi) reported
Still chatting with @HostGator since 9:00am this morning. It's now 11:08am and they still have yet to resolve my server issue.
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Jamie Pogue
(@jamiepogue) reported
@strongvoice @HostGator I have contacted support but unfortunately you have given me a more detailed description of the problem than they have. They did credit our account a month since it meets the criteria of their Uptime Guarantee. Currently looking up HG alternatives...
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strongvoice
(@strongvoice) reported
@jamiepogue @HostGator I was just checking. They're doing a system upgrade. I didn't receive an email about it. I also am not able to log onto the forum w/my current username+password to find out more. Maybe you can for your site(s). Go to support, then enter that your website is down to get there.
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🕉SpiritOfTwilight☯️
(@spiritoftwi) reported
@TeaAddictWitch @ThymelessC @HostGator I've been using woocommerce in conjunction with PayPal for probably 5 years. Never an issue. I just use the addon for PayPal instead of the woocommerce payment gateway.