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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
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Hosting (52%)
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E-mail (26%)
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Domains (19%)
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Web Tools (3%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 San José |
Hosting | |
 Votorantim |
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 Sydney |
Hosting | |
| Salto |
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 Chía |
Hosting | |
| Salvador |
Hosting |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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CryptoDevDad
(@cryptodevdad) reported
@HostGator Our team is still having email issues since FRIDAY... started with not being able to reply, then our incoming emails were getting rejected, now we cannot even login. Agents in support have no answers. Terrible.
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Eric Denton
(@JabronieRamone) reported
@keithlaw @sixelmike @HGSupport Same issue. Site won’t load on iPhone at least
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Rob_Brownridge
(@rob_brownridge) reported
Gave them all 5/5 in post-call automated surveys. Not their fault #Hostgator is crappy. Rep. sent link for how to crop image using Weebly. Then a link to "123 Reg Support Centre" page for some unknown site builder. Finally sent link to #Hostgator support page I'd already...
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Michael B
(@Mikebcreative1) reported
@realPublicEmily Ok thanks! I'll update it. The domains were a pain. I had to move my name squarespace to nicepage then finally hostgator. A lot of bad customer service, and some other things.
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Rob_Brownridge
(@rob_brownridge) reported
Found a Hostgator support article but did not match up at all with what I saw on screen. Called #Hostgator "web hosting" support. Rep. had great difficulty helping me. SIDE NOTE: seems most/all reps in Philippines, working from home w/ rooster crowing in b/g, ha ha.
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HostGator India
(@hostgatorindia) reported
@ParasPa13524935 @HostGator @HGSupport Hi Paras, we are sorry to have disappointed you. Please let us know if the issue is still unresolved and if you need any assistance with the same.
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Raj
(@Rajeshdewangan7) reported
I purchased sal from @HostGator I need technical support Whe I try to call contact no that mension on website then I facing issues switch off So please contact me
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Onwuka Tochukwu
(@BrandDifferentl) reported
@dharmmierings03 @KingDav07208835 @IsaacChibuzor Sell other people's services. To help them increase sales and reach. then they pay you. Even Amazon has an affiliate program Even Photoshop has an Affiliate program. Even HostGator has an affiliate program. Affiliate marketing doesnt start and end With Expertnaire.
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Emiliano Carlesi
(@ecarlesi) reported
Possible threat on hxxps://serc-08mtb[.]com/mandt/login/index[.]php?login_form=True&session_Id=bbd2cf675c0d5baf12ccc31207bc2402 #hostgator
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Rob_Brownridge
(@rob_brownridge) reported
...& maybe later I could try re-creating it in WordPress. Even if I didn't at least #Hostgator was less than 1/2 price of Wix. I started doing that & at first it went well. THU MAY 19 Ran into an issue: could not find any way to crop a photo.
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CryptoDevDad
(@cryptodevdad) reported
@HostDash They are saying email server connectivity. Our email @HostGator worked for two hours today though, so that was nice. Now they are down again.
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Nilanjana Mitra
(@nilanjanakcs) reported
@HostGator @HGSupport Your hosting service and support is pathetic. Our website is down since 3 days now and sometimes it's being told that Ticket is in queue and sometimes told it's in process. Even you don't care to send an email to update the status.😡
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Tariq O. Rehman
(@TORehman) reported
@HostIndotPk @ShahMood We and thousands of others suffered from HostGator lately. Though we are back to business but it was a terrible week.
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Parth J Pandya
(@ImParthPandya) reported
Hello @HostGator team, we are facing tremendous issues in payment due to the norm of Reserve Bank of India's guideline of November 2021. Do you see any possibilities of registering yourself for e-mendate like other Intl companies? Otherwise, we have to quit Hostgator.
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Rob_Brownridge
(@rob_brownridge) reported
I called #hostgator "web hosting" support line @ 1-866-964-2867. The rep. stayed on line w/ me as I purchased a plan & a ".com" domain (he told me I should do that). He helped me install WordPress Manager by Softaculous, set it up for my ".com" domain, make a login & test it.
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Rob_Brownridge
(@rob_brownridge) reported
They suggested I purchase a plan via #hostgator "web hosting" site, get my domain transferred to that service, then cancel my account with the #hostgator "website builder" site and get a refund.
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James Andrews VO
(@THELamontJames) reported
@HostGator I'm having DNS email issues. What's up?
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Rebunked
(@Rebunkedpod) reported
@HostGator Everyone I talk to there seems to have a different story and nobody seems to really understand what's going on or seems to care about the issue. There is a severe communication barrier, and I don't know what to do. Considering legal action at this point.
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Sharita M. Humphrey, CFEI
(@SharitaMH2) reported
@HGSupport If your calls are recorded then you will be able to clearly hear your rep state that the issue that happened today was due to the ball being dropped on your end. I would like this issue investigated.
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Squirrel Monkey
(@JoLuijten) reported
@HGSupport I am waiting 1.5 months for a solution to my problem. Can you please answer my DM?
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TetraMouse
(@TetraMouse) reported
@bluehostsupport @BluehostIndia Caution: Same company (Newfold Digital) owns these services: Bluehost Network Solutions HostGator CrazyDomains com iPage Vodien Cloud Hosting Snap[NAMES] Register com Sitebeat BigRock Logic Boxes NameJet Domain com ResellerClub SiteBuilder com BuyDomains com Freeparking et. al.
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Rob_Brownridge
(@rob_brownridge) reported
...told him about. He went in my acct. & the #Hostgator Website Builder. He saw (a) #Hostgator support article was outdated & (b) no way to crop a photo in any of menus. I showd him how one can click & drag 1 edge (eg left) of photo to crop BUT it crops opp. side (eg right) too!
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Cramer Gallimore
(@CramerG) reported
@HostGator Yes, that is the only thing working. Webmail (only works in Chrome) is not much of a solution away from desktop. Spent two hours on the phone yesterday with you all. Exact same thing happened a month ago. Took a week of calling to get you to fix. Gator blames it on Apple! Huh?
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Mluhya Online
(@MluhyaOnline) reported
@HostGator your services have become bad and sh*t compared to last 5 years. Fix or migration happens.
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India Stock Investing
(@IndStockInvest) reported
@bluehost @bluehostsupport i bought a domain and hosting from you yesterday. There were some cloudflare issues where one of your agent messed it up. The site is still not up. Your 24/7 chat nobody responds either. I am so disappointed. I should have stayed with @HostGator
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Chelle👻🏳️⚧️
(@ChelleMarie393) reported
@zenmajoo Yeah I am working on a redesign of a WordPress site that is hosted on HostGator. I bought a template I like, now i gotta figure out how to design the new site without taking the old one down and ****. I’ll dm i tmrw
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Danté Diákos Fillyau
(@dantediakos) reported
@HostGator you have just lost a faithful client since 2008. In the past 10 days multiple sites have been down because of your internal server errors. Moving allllll my sites within the next 2 months.
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Rebunked
(@Rebunkedpod) reported
@HostGator Hey Hostgator, I am at a loss of what to do with this point. I have spoken to customer support maybe 10 times over the course of the last two weeks. My website got deleted by somebody at hostgator and nobody can tell me what the problem is. I'm losing tons of money and customers.
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Zagoren Collective
(@Zagoren) reported
@HostGator Hostgator is the worst. I have spent 3 hours on hold today going between hostgator and Sitelock. It appears to be a sales scam as neither company can provide any information as to why there is malware on one of our sites that we pay them to monitor and remove. Smells fishy
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Megan Newman | eCommerce | Startups
(@Megannewman99) reported
@Zagoren @HostGator Unfortunately, there are a lot of customers whose websites get infected on HostGator servers. This is one of the reasons to have premium hosting providers like @tdwebservices where there are regular scans etc., and Malware will never be due to the server issue.