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Hostgator status: hosting issues and outage reports

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If you are having issues, please submit a report below.

Full Outage Map

HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.

Problems in the last 24 hours

The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hostgator users through our website.

  • 32% Hosting (32%)
  • 30% E-mail (30%)
  • 19% Domains (19%)
  • 11% Web Tools (11%)
  • 8% Cloud Services (8%)

Live Outage Map

The most recent Hostgator outage reports came from the following cities:

CityProblem TypeReport Time
Tlalnepantla E-mail 5 days ago
Chía Hosting 5 days ago
San Salvador Domains 9 days ago
Sunshine Coast Web Tools 9 days ago
Ludhiāna Domains 9 days ago
São Paulo Hosting 21 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

  • SetraHost
    SetraHost (@SetraHost) reported

    Thinking about leaving Bluehost, HostGator, GoDaddy or SiteGround? We make it easy with free same day migrations, zero downtime and real human support. No risk - just faster, more reliable hosting, at lower pricing. Let us know if you have any questions and we're here to help!

  • HGSupport
    HostGator Support (@HGSupport) reported

    @FeoAmante @HostGator Hey, Feo. We'd like to look further into this and get your site back online. Please send us a DM with any open (or closed) ticket IDs related to this issue, and we'd be happy to assist you from there.

  • HostGator
    HostGator (@HostGator) reported

    @darthguero @HGSupport Have you tried our frontline phone support? If you haven't, please try to do so as they are the best to assist when it comes to this kind of issue.

  • devabram
    David Abram 🐊 (@devabram) reported

    @lucasMnts But you need to ship, you are riddle with skill issues and don't know linux. Also hostgator is dying from your ****** PHP code.

  • Shaileshhp46
    Shailesh Patel (@Shaileshhp46) reported

    @BigRock after Hostgator migrated to Bigrock, pathetic service. Support numbers never works. No service support. Many glitches. Should not take responsibility which you can not deliver

  • dkdipanshu
    deepanshu garg (@dkdipanshu) reported

    @BigRock I am stuck with hostgator migration, your support number are not available , Chat team is not able to support , where should i go ??

  • ZennieAbraham62
    Zennie Abraham ZENNIE62 #SuperBowlLX #NFLDRAFT (@ZennieAbraham62) reported

    @HostGator Hi @HostGator I am still in the chat and now for 26 minutes and not a single admin has come to see about my issue.

  • juanluis_JLP
    Juan luis | JLP (@juanluis_JLP) reported

    Is Hostgator down for anyone? my sites are down all of the sudden and their support agent doesn't seem to find the issue.

  • KarenLakeman
    Karen Lakeman (@KarenLakeman) reported

    @hostgator bad customer service again!

  • TrueSignalMedia
    True Signal Media (@TrueSignalMedia) reported

    Hey @HostGator — your “Live Chat” and “Support” links loop back to your own help page. I’ve got a valid SSL installed, DNS and Cloudflare set up correctly, but my site’s stuck in an HTTPS redirect loop (ERR_TOO_MANY_REDIRECTS). Your backend needs to resync the SSL vhost or restart Apache. Any chance someone competent can help me out today?

  • zombyboy
    Zombyboy (@zombyboy) reported

    @DanMicovic @HostGator Not a single email has been sent to me since last week to let me know what is going on. For me, it's been two days (2 chat sessions and 3 phone calls at various times). The only email I received was last week telling me that our server had been patched and I didn't need to take any action. Then, a few days later, I woke up to our sales guys and editors asking why all of our sites are down. Tomorrow I will be looking at migration options.

  • DanMicovic
    Daniel Micovic (@DanMicovic) reported

    @HostGator @HGSupport are hiding today...even escalated support is not responding...perhaps they finally gave up.

  • angelsthinking
    Ken (@angelsthinking) reported

    URGENT! What’s wrong with HostGator? I need to contact my patient by email but HostGator just gives us the runaround. Anyone have similar problems?

  • kishorksukumar
    Kishor K Sukumar (@kishorksukumar) reported

    @HostGator @HGSupport Then please reply to the DM , My server is still down for 20 days now and no actual progress has been made till now @HGSupport

  • DanMicovic
    Daniel Micovic (@DanMicovic) reported

    @HGsupport @HostGator now Google is taking down ads and organic ratings because the sties can't be reached. Thoughts? Compensation to regain rankings? Would love to hear any suggestions you may have as this disaster drags on.

  • Gabbybooks82
    Hephzibah Magazine TV (@Gabbybooks82) reported

    @HGSupport @HostGator @HGSupport I’m reaching out on behalf of my brother. His educational platform serving over 3000 schools in Nigeria has been down for over 2 weeks under case E-527097. We keep receiving only automated responses. Pls we urgently need escalation to a senior en

  • NeumieAwards
    Neumie Awards (@NeumieAwards) reported

    @HostGator I'm a reseller and all my customers' sites are STILL DOWN and where is the fix???

  • DanMicovic
    Daniel Micovic (@DanMicovic) reported

    @kishorksukumar @HostGator @HGSupport They have no idea, they sent this email on 04/30 and server was taken down 05/03: Your website is secure. We have successfully applied a critical cPanel security patch to your server. No action is required on your part.What HappenedOn April 28, 2026, cPanel's security team disclosed a critical authentication vulnerability affecting cPanel & WHM. As soon as we received notice of this vulnerability and the corresponding patch, our team moved swiftly to apply the update.

  • kishorksukumar
    Kishor K Sukumar (@kishorksukumar) reported

    @francojosephsd @HGSupport My server has been down for 8 days now and still no fix yet

  • geetu11
    Geetha Prabhu (Workflexi) (@geetu11) reported

    @BigRock @hostgatorindia Can someone call me on my registered mobile no. pls? Every week our emails are down and your team takes one whole day to rectify the problem. When it was hostgator, we never faced this issue. What is that you guys are doing differently that we have to suffer every week!!??

  • AlexVibeCode
    Alex | Vibe Coder (@AlexVibeCode) reported

    @ChristianNFocus @HostGator That’s the worst kind of billing hit — not just expensive, but disconnected from actual usage.

  • Gabbybooks82
    Hephzibah Magazine TV (@Gabbybooks82) reported

    @HGSupport I am a journalist so many Government systems depend on my brother who depends on your company. For two weeks the server has been down and he has never witnessed this kind of thing before. As a result of this my brother is totally confused, down and hospitalized

  • PeterVadala
    Follow Me On GETTR Instead. I’m @AmericasMansMan (@PeterVadala) reported

    I think @Hostgator @HGSupport @NewfoldDigital fixed it. I don't want to be too hopeful here, however I think they may have resolved the issue.

  • JordanBlum87
    Jordan Blum🤘 (@JordanBlum87) reported

    Can any tech people help? We use Outlook for The Bookends Review and once a week, it'll stop sending and receiving mail because "503 Valid RCPT command must precede DATA." Then, I'll delete the emails we have in the HostGator CP and it'll work again. Any ideas how to fix?

  • ZennieAbraham62
    Zennie Abraham ZENNIE62 #NFL #NFLDRAFT #SDCC #OAK (@ZennieAbraham62) reported

    Hey @HGSupport @HostGator I am waiting for someone to respond to my presents in the help cue in my server. 10 minutes and counting.

  • NeumieAwards
    Neumie Awards (@NeumieAwards) reported

    @HGSupport @HostGator my VPS has been up and down for almost five days now. Every chat session is "we know and we are working on it." Come on! What are you doing? I need this fixed

  • HGSupport
    HostGator Support (@HGSupport) reported

    @DanMicovic @HostGator Thank you for continuing to stay in touch with us. If you have contacted support about this issue, then we have made sure that our engineers know that your account is affected.

  • seochrismcelroy
    Chris McElroy SEO (@seochrismcelroy) reported

    I can't believe hostgator support has gotten this bad. I needed help with a domain transfer. Called them. Selected help with domain names in the menu. The people I got said since I don't have a hosting account with them they can't help me. I asked them to connect me with somebody that could. But the only thing you can do is chat when it comes to domain names. Never register your domain name at hostgator.

  • artfoolpolitics
    Artfool Politics (@artfoolpolitics) reported

    @HostGator @Trrance How about stop telling us how frustrating it is and actually do your freaking job and FIX IT????

  • seanrogers8
    I REFUSE (@seanrogers8) reported

    @HGSupport @HostGator @spamhaus Your tech support sucks. They have been working on it for 2 days. My company email still doesn't work!! If your employees were competent your service would work