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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
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Hosting (52%)
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E-mail (26%)
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Domains (19%)
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Web Tools (3%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 San José |
Hosting | |
 Votorantim |
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 Sydney |
Hosting | |
| Salto |
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 Chía |
Hosting | |
| Salvador |
Hosting |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Estephanie Cruz
(@Stephi_ishtar) reported
Be careful, @HostGator sells windows servers that do not work. and they invent that they have a windows support when they don't.
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ORDAINED
(@ordained07) reported
@qservershosting in all my life i hv never heard or email snt to me givin me an ultimatum to update a wordpress cms or laravel framework because its a security threat and shutting down a website dt i have paid for. @HostGator who have hosted my wordpress 4 yrs neva did dt ****
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Mike Jeffries
(@NearChaos) reported
I'm really regretting moving my site to @HostGator at this point. It's been multiple weeks of problems just to move two very simple wordpress sites.
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Henry Pujols 🗯
(@henrypujols) reported
4 days whit my website blocked and nobody says anything. What kind of service is this @HostGator @HostGatorES
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Christopher Elston
(@CElston) reported
@OwnNothingBFree I’ve been using Hostgator forever. Wondering if there was something better. My blog disappeared and it’s a pain to get someone in support.
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K7KE
(@_K7KE_) reported
@Stephi_ishtar @HostGator Been with HG for two years (refugee from awful GoDaddy). Had to contact support only once. Support handled my issue immediately.
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Mr. DAPs
(@mrdaps) reported
@HGSupport It doesn’t help to DM when I get the same answer I get from customer support that you are going to email me... and then don’t.
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SAM Auctions
(@SAM_Auctions) reported
@HGSupport we are having website issues and have been unable to resolve the problem via Live Chat or telephone. PLEASE HELP!!
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Mr P
(@glenp) reported
@HostGator it's getting close to 72 hours and still no return customer support email and my website is dark. Sounds like the nice CSR techs were blowing smoke up my butt right about now?????
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Mr. DAPs
(@mrdaps) reported
I’m having trouble getting a reply on my escalated ticket from @HostGator so my site is still down. Can someone help me ASAP before I lose any more traffic? This is ridiculously frustrating.
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Estephanie Cruz
(@Stephi_ishtar) reported
@HostGator Hello, you have a problem with the servers, my dedicated server does not work and I cannot enter my client panel in hostgator, nor open a chat.
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Nour.
(@31augxo) reported
At this point i really wanna know what does hostgator do.. literally worst misleading ad ever and I won't look them up they don't deserve the clicks such an annoying marketing campaign
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HostGator India
(@hostgatorindia) reported
@iSaurabhGoud @HostGator Hi Saurabh, we believe our Support team reached out to you regarding this issue. They are currently looking into it on priority and shall send you an update soon via Case ID: 30946735.
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Eccentric Musician Company of New England
(@eccentric_music) reported
The Eccentric website is down today but change is coming to make way for something new. I just hope that @HGSupport does there magic soon so I can get back to work before the weekend is over.
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Emiliano Carlesi
(@ecarlesi) reported
Threat on hxxp://inc-suppuspes[.]com/service[.]zip #phishing #opendir #hostgator
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Emiliano Carlesi
(@ecarlesi) reported
Threat on hxxps://inc-suppuspes[.]com/service[.]zip #phishing #opendir #hostgator
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GE_Miller
(@GE_Miller) reported
@HGSupport I've had an outstanding ticket for a refund credit for 2 months and its crickets. How can I get some help?
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Dev King 👑
(@Dev_King_Css) reported
@HostGator What is the worst part of building a website ?→_→
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Estephanie Cruz
(@Stephi_ishtar) reported
@HostGator SUCKS!!
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Gopal Singh
(@adviceduniya) reported
@iSaurabhGoud @HostGator @hostgatorindia My experience with Hostgator was also not good. They themselves do the problem first. And later, to correct the haib, these people ask for money for that work. That's why I stopped using this hosting.
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HostGator India
(@hostgatorindia) reported
@amitksi @HostGator @HGSupport Hey Amit, our Support team has sent you an update via Case ID: 29650582. We recommend checking the same and responding there in case you have any further queries regarding this issue.
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paulrobinson 🧭🏳️🌈♉🧵
(@paul30316) reported
Hi @HostGator while your technical support people are mostly quite helpful, I've run into 2 situations with your plans & billing that have been complete bait & switch with no reasonable resolution. Happy to share more with you directly.
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Mikes Tech Rescue
(@MikeDancy) reported
Anyone else having issues accessing the customer login portal of @HostGator ?
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Lubxpress
(@Lubxpress_ayds) reported
@HGSupport I have been hosting with hostgator from past 10 years. i have never seen such delays from tech support in past.
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Henry Pujols 🗯
(@henrypujols) reported
@HGSupport I hace 4 days send a private emails and nobody solved the problem!!!
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Memer Type Hu
(@Memer_Ultra_pro) reported
@iSaurabhGoud @HostGator @hostgatorindia Worst Experience... They used to corrupt file
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Mads Brodt
(@madsbrodt) reported
@HostGator Solving a problem for real people. Web development allows me to fulfill my creative drive, help people, and make good money - all at the same time 🔥
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Ivan Hanák
(@hanakivan) reported
@HostGator buying a domain and never uploading the content
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Salim Khan
(@iamsalimkhan) reported
@HostGator @hostgatorindia On your website it says your support is available 24/7, when I dialled the IVR says no one is available.?? WTH
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Onyx Better Homes
(@HomesOnyx) reported
@HGSupport Hello my website has been down for over 24hrs. It was down due to high CPU usage for high traffic but it now fixed and replied to the email to let Hostgator CS know. My ref number is 30726333