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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
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Hosting (50%)
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Domains (25%)
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E-mail (22%)
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Web Tools (3%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Limeira |
Hosting | |
 Chandigarh |
Domains | |
| Chandigarh |
Domains | |
| Luziânia |
||
| Cascavel |
Hosting | |
| Curitiba |
Hosting |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Y
(@yay_o1) reported
@Hady14133508 @HostGator Thats how hostgator works do stuff without informing anyone and if something is broken on their end good luck getting it resolved. Moving to different host is your best bet.
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Kitty Norton & that guy (Jack) 😜
(@jackandkittyxo) reported
Another day another time my website is down...all thanks to the totally unreliable host services of @HostGator - support on chat says they will connect in 5 minutes...I've been waiting for 30. Phone messages said I'd be called back in 7 minutes...it's been 30. This is so typical.
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Matt Schuler
(@SchulerDesign) reported
@HostGator Now on hour 30 of my VPS server being down for a “migration” they said would take 5-30min. I’ll hit social all day until you guys get things working over there.
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Kitty Norton & that guy (Jack) 😜
(@jackandkittyxo) reported
@HGSupport @HostGator I was on the phone for over an hour and hung up by your tech support. I have been a customer for years and will not tolerate the abuse. Disgusted !
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Alice Kupara
(@MissKomputer) reported
@HGSupport Already replied to email from April to no avail hence reaching out here @HGSupport . A new support person has just got in touch via DM. Let’s see how we get on. Not happy.
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Danny Garcia
(@danmiami) reported
@HGSupport servers down? My domains are not working.
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Peelarat
(@peelarat) reported
@HGSupport I used hostgator for years spend alot of money until they sent me email to reduce bandwidth. Worst company stopped my site . Now I run my own server .. crooks
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Atreyu Logan
(@AtreyuLogan) reported
@HostGator @RadioShack its more you dont see the thousands of people that rely on your service not only the person that is paying for the hosting.. but thousands of second life players have been affected not only the account holder by your lack of customer service!.
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Matt Schuler
(@SchulerDesign) reported
@HostGator Site down again from this “upgrade”. How many hours will it be this time? Already logged 34hrs down time Monday and Tuesday. Get it together!!
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Katherine McLee ✨
(@Katherinemclee) reported
@HostGator My website is down and it also won't allow me onto my cpanel with you, can you please advise?
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apougher
(@apougher) reported
@AppleSupport @SparkPost Responses, tests and examples from #sparkpost and #hostgator on the blocking of images in HTML emails currently point to Apple as the cause of issue. We are still awaiting any feedback support from Apple techs. Developers are welcome to reach out to me for details.
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DAMCoolers
(@DAMCoolers) reported
@HGSupport Your server Migration Ends When exactly? 29th? Does that mean our website should be back up and running normally by Midnight? Please answer! We have lost money on this major F'up. All ads and lead gen are down because - NO Reliable site for 5 days going on 6 now!
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J Patel
(@jatin2180) reported
@HGSupport #hostgatorscam. Never select your hosting service under hostgator. They kill my shared hosting package during their datacenter migration and since week all my websites are down. I did talk to hostgator svia email, chat, call atleast 15 times within 48 hours still down
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Who Cares
(@CryptoRODT) reported
@HostGator wth are you ppl doing migrations in the middle of the day without any advance notice? my website has been down all day w no ETA to restore! Others have been down for days....
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keithlaw
(@keithlaw) reported
@JakeMHS it's a @hgsupport issue, I need to switch hosting companyes. In the meantime, try on wifi. sorry
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DAMCoolers
(@DAMCoolers) reported
@HostGator Your server migration is being handled extremely poorly. Our site has been epileptic for days now, and thats when its not completely down. Customers calling and emailing to ask how they can purchase. Partners are confused, thinking we are out of business #HostGatorGate
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DAMCoolers
(@DAMCoolers) reported
@HGSupport I have messaged your dm. FIX THIS!
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Kitty Norton & that guy (Jack) 😜
(@jackandkittyxo) reported
@HGSupport Can you answer why @HostGator hung up on me after over an hour on the phone ? Can you answer why I have been on chat with tech support all day and still have not gotten any answers or help ?
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Lady Mary
(@1000things_lady) reported
@HostGator Content marketing only works if you have good services. Maybe you should fix your migration issues customers like me are having??
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S.M. McEachern
(@smmceachern) reported
My website is down, and quite possibly wiped out. Thanks @Hostgator
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Gabrielle
(@gabriellefsu) reported
@HostGator SUCKS. @HGSupport sucks. 4 days with no email and now my website is down, too? I understand problems with migration, but I paid to have an upgraded VPS, and I'm getting excuse after excuse with support now saying wait 24 more hours. NOOOO! #scam #badcustomerservice
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Atreyu Logan
(@AtreyuLogan) reported
@HostGator @RadioShack fix HTTP requests from PHP to Second Life, literally thousands upon thousands are having issues and pretty much saw the lack of response to the owner as he has to apologise on your behalf?
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Willow Seasonings
(@WillowSeasonin1) reported
Maybe I should just transfer back to the old host and the reply was yes! Way to go HostGator you have lost a customer! Needless to say, our site will be down for a few more days why we transfer back to the original host. Sorry everyone!
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J Patel
(@jatin2180) reported
@HGSupport hostgator live support is a biggest joke on earth. Dont get hosgator. Loosing business and customers since 1 week.
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Skystra Cloud
(@skystracloud) reported
@1000things_lady Oh sorry - I meant to say HostGator* account (not Bluehost) my bad! Let me ask that same question again - but properly :) - can you get into your cPanel on your *HostGator account? If you can, we can get you back online asap! Drop a line and let me know!
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John Besedic
(@jbesedic) reported
@hostgator @hgsupport. My VPS account has been down for over 60 hours and no one to answer the call at 6am. You seriously have major problems on your support side. #hostgator
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Atreyu Logan
(@AtreyuLogan) reported
@HostGator @RadioShack try better customer service instead of that being your joke...
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Mostafa Mogary
(@Mostafh_8) reported
@HGSupport As a reminder, today is the ninth day of the series of false promises to escalate the issue and solve it within 24 to 48 hours, Is there any new on this matter?
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Kitty Norton & that guy (Jack) 😜
(@jackandkittyxo) reported
@skystracloud I have been a @HGSupport @HostGator customer for years and years but they clearly don't have tech support anymore...in fact they don't know how to recieve emails. So, yes...I'm all ears.
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Shaun O Connor
(@shaunoconnor1) reported
@Beruud Load time on all my Hostgator websites keeps changing between fast and unusably slow. Data centre migration was supposed to be finished by yesterday. @HGSupport @HostGator When will this be fixed? #Hostgator