Hostgator status: hosting issues and outage reports
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Full Outage Map
HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Problems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
- Hosting (32%)
- E-mail (30%)
- Domains (19%)
- Web Tools (11%)
- Cloud Services (8%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Tlalnepantla
|
6 days ago | |
 Chía
|
Hosting | 6 days ago |
 San Salvador
|
Domains | 10 days ago |
 Sunshine Coast
|
Web Tools | 10 days ago |
 Ludhiāna
|
Domains | 10 days ago |
 São Paulo
|
Hosting | 22 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Joe (@JoeJavaJuice) reported@KenMediated Yep just ended a near 20 year relationship with HostGator. Changing terms of service, new tiers of disk usage limitations, 25% increased cost from last three year contract term and the latestest unethical billing practices. @HostGator is officially on the do not recommend list.
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Zennie Abraham ZENNIE62 #NFL #NFLDRAFT #SDCC #OAK (@ZennieAbraham62) reported@HGSupport @NewfoldDigital I do not mean to offend, but what happened was and is you have some folks who may be well-meaning, but do not understand what they're doing. Too often someone at HG makes changes to my back-end server that I did not authorize. This has been problem for the last 3 years. STOP IT. Make sure to allow the owner-admin, er, me, to approve any changes before they're made. Do not just DO them.
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Trump Is President (@yankiadler) reported@HGSupport worst ever service you deleted my account because I canceled the email service and now my domain which u have is blocked I can’t get emails because the email on the account is in this domain so I can’t even reset the password and I don’t remember the pin
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Zennie Abraham ZENNIE62 #SuperBowlLX #NFLDRAFT (@ZennieAbraham62) reportedHey @HGSupport @HostGator I am on chat with Vinayak, who insists on being difficult in helping me wiht my Wordpress problem. Please make him act in accordance with good standards. He does not know Wordpress. I need someone who does. Thanks.
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Nes (@darthguero) reported@HGSupport @HostGator Absolutely horrible customer support. Gator AI told me a configuration was done and was not true. Tried email and it was rejected. Chats claimed my user ID was incorrect and unable to get it via email. Nothing ever came. Is this still a real company?
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Kishor K Sukumar (@kishorksukumar) reported@HGSupport @HostGator still no follow up and telling me to wait until server is enabled then they will proceed with migration and the worst part is there is no Estimate time when will that happen Currently i got the same answer for 6 days repeatedly
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Zennie Abraham ZENNIE62 #NFL #NFLDRAFT #SDCC #OAK (@ZennieAbraham62) reportedHey @HGSupport Jyothi is an admin who tries to trick me rather than help me. You need to take him off work duty because he's not helping people.
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Satyam Gupta (@TheSatyamGupta) reportedOur website has been down for 6 hours and the server issue is not yet fixed. @BigRock @HostGator claims 99.9% uptime in spite of this we are facing this issue.
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reisz (@Reisz_) reported@omouradobrasil @HostGator o meu chat simplesmente caiu :) 503 Service Unavailable No server is available to handle this request.
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Dr. Simon Taki Zaku, D.B.A (@realsimonzaku_) reportedGetting started with a website is actually quite easy. First step is to select a webhost & install your WordPress framework. I personally use and recommend @Hostgator because their customer support is phenomenal, ensuring you never wait hours to resolve tech problems.
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Makarand Mane | Organising #WCAsia 2026 (@mkrndmane) reportedDear @HostGator I am using your reseller hosting for more than 9 year & your @HGSupport quality is now gone down to dumb level. Seating for 2 hours on chat & no resolution yet. Your novice agent is not able to understand issue even after 2 hours. @NewfoldDigital
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HADESNYC®️ (@HADESNYC) reportedAbsolutely unacceptable @HGSupport @HostGator doesn't even let the customers know when there are server issues.
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Mgsilva (@Mgsilva70727329) reported@HostGator @HostGatorBrasil The customer service in Brazil is horrible and someone solve nothing!
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Tapish Jain (@_tapish) reported@BigRock The migration has so many bugs that it is impossible for me to renew my hosting that I had on hostgator. If I didn't renew by tomorrow, my servers will go down, while bigrock support says they are helpless. This video is misleading. @bhavintu
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Eduardo Morales (@chikipollo08) reported@HostGator I submitted a support ticket regarding my hosting; my emails are not reaching their destination. I've had the ticket open for 3 days and no one has followed up on it.
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Brian Modansky (@BrianModansky) reportedWired, and Revenue magazine. Later on HostGator got a deal with Google to parter and offer free hosting with the ability to sign up for Free Hosting in Google’s India region. I was put in charge of theming the control panel. Google promoted it and it got 140,000 sign ups in the first month. Later on my friend sold the company for $300,000,000. When it sold my buddy promised me that he would buy me a house and I would have a good payout and I would be able to work with him as a non profit building water wells to people in need. Later when I thought I would get millions he only gave me $130,000 and then moved several hours out of town in the middle of no where on a big ranch. I was very mad at him at the time because not just because I didn’t get millions of dollars like my other friends who I helped start the company with but the $130,000 I couldn’t buy a home. I was contracted to help stay at the company for a year and help transition to the new ownership. I stayed and instead of having to answer to just the founder I all of a sudden had a whole ladder of executives above me telling me what I should work on instead of having the creative freedom to direct myself. Then the downsizing started to occur. The new ownership layed off entire departments of people to outsource their work to 3rd party companies. I saw all my friends get fired and they did this to improve their numbers because they were planning on bringing the company
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Kishor K Sukumar (@kishorksukumar) reported@HGSupport @HostGator @HGSupport "Updates will be emailed"? You haven't sent an email update in over 60 hours! 9 days of downtime with absolutely zero ETA is a massive failure. As a system administrator, I know this level of outage is unacceptable. Stop stalling and restore my server.
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Makarand Mane | Organising #WCAsia 2026 (@mkrndmane) reported@HGSupport I asked your support agent to create a ticket for 4 times. Then she created it. Provide an easy option to create support ticket instead of a chat option
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Hephzibah Magazine TV (@Gabbybooks82) reported@HGSupport @HostGator What else do you need.D server has been down for 3 weeks. When it happened we immediately contacted you, and you recommended, we purchase a new dedicated server for migration, which we did but you never could fix the old server to migrate us to D new. *I-25506113 is the ref ID*
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DN (@danielnardicio) reportedWhen looking to replace the dreadful @GoDaddy @GoDaddyHelp with a better company with better customer service, try out Bluehost SiteGround DreamHost HostGator HostPapa InMotion Hosting. You dont have to accept terrible customer service.
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Geetha Prabhu (Workflexi) (@geetu11) reported@BigRock @hostgatorindia Can someone call me on my registered mobile no. pls? Every week our emails are down and your team takes one whole day to rectify the problem. When it was hostgator, we never faced this issue. What is that you guys are doing differently that we have to suffer every week!!??
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Daniel Micovic (@DanMicovic) reported@HostGator @HGSupport entering day 6 without access to 3 revenue producing sites, and no one at HG has any answers, only cut-and-paste replies. Hearing nearly 50k sites still down and HG is recruiting help on Fiverr. Epic fail and clear signal that revenue producing sites cannot trust HG.
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Laurus Travel (@laurustravel) reported@HostGator Our websites hosted by you have been down for 10+ hours. How much longer do we have to wait?
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Chris (@ccpharrell) reportedI don't post often, but wanted to reiterate how terrible @HostGator is....down yet again with a 24 - 48 hour ETR....great stuff...
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-=Extra=- (@a2611058) reported@HostGator been a customer for 13 years. no longer. @Porkbun here we come.
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David Abram 🐊 (@devabram) reported@lucasMnts But you need to ship, you are riddle with skill issues and don't know linux. Also hostgator is dying from your ****** PHP code.
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Zara_Schneider (@ZSchneider76107) reported@voytekbereza @HostGator Sounds like a deployment or script loading issue. This is where stable infrastructure and proper server setup really make a difference.
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Rafael Polcaro (@rafaelpolcaro) reported@HostGator for the past 4 months my website was offline for about 7 days, the Brazilian branch of Hostgator sadly it’s terrible, I'm just a few hours from completing 48 hours offline. Seems nobody cares, never had a server provider like this. It takes days to get the website on
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Chris McElroy SEO (@seochrismcelroy) reportedI can't believe hostgator support has gotten this bad. I needed help with a domain transfer. Called them. Selected help with domain names in the menu. The people I got said since I don't have a hosting account with them they can't help me. I asked them to connect me with somebody that could. But the only thing you can do is chat when it comes to domain names. Never register your domain name at hostgator.
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Rev. Wendy Silvers (@WendySilvers) reported@HGSupport I've been attempting to resolve an issue that stems from the Hostgator site for days. I've spent hours on the phone with various Hostgator support and no one has resolved the issue. It's unbelievably frustrating.