Hostgator status: hosting issues and outage reports

No problems detected

If you are having issues, please submit a report below.

HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.

Problems in the last 24 hours

The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (IST)	Number of reports	Baseline
Apr 24, 2:30 PM GMT+5:30	0	0
Apr 24, 2:50 PM GMT+5:30	0	0
Apr 24, 3:10 PM GMT+5:30	0	0
Apr 24, 3:30 PM GMT+5:30	0	0
Apr 24, 3:50 PM GMT+5:30	0	0
Apr 24, 4:10 PM GMT+5:30	0	0
Apr 24, 4:30 PM GMT+5:30	0	0
Apr 24, 4:50 PM GMT+5:30	0	0
Apr 24, 5:10 PM GMT+5:30	0	0
Apr 24, 5:30 PM GMT+5:30	0	0
Apr 24, 5:50 PM GMT+5:30	0	0
Apr 24, 6:10 PM GMT+5:30	0	0
Apr 24, 6:30 PM GMT+5:30	0	0
Apr 24, 6:50 PM GMT+5:30	0	0
Apr 24, 7:10 PM GMT+5:30	0	0
Apr 24, 7:30 PM GMT+5:30	0	0
Apr 24, 7:50 PM GMT+5:30	0	0
Apr 24, 8:10 PM GMT+5:30	0	0
Apr 24, 8:30 PM GMT+5:30	0	0
Apr 24, 8:50 PM GMT+5:30	0	0
Apr 24, 9:10 PM GMT+5:30	0	0
Apr 24, 9:30 PM GMT+5:30	0	0
Apr 24, 9:50 PM GMT+5:30	0	0
Apr 24, 10:10 PM GMT+5:30	0	0
Apr 24, 10:30 PM GMT+5:30	0	0
Apr 24, 10:50 PM GMT+5:30	0	0
Apr 24, 11:10 PM GMT+5:30	0	0
Apr 24, 11:30 PM GMT+5:30	0	0
Apr 24, 11:50 PM GMT+5:30	0	0
Apr 25, 12:10 AM GMT+5:30	0	0
Apr 25, 12:30 AM GMT+5:30	0	0
Apr 25, 12:50 AM GMT+5:30	0	0
Apr 25, 1:10 AM GMT+5:30	0	0
Apr 25, 1:30 AM GMT+5:30	0	0
Apr 25, 1:50 AM GMT+5:30	0	0
Apr 25, 2:10 AM GMT+5:30	0	0
Apr 25, 2:30 AM GMT+5:30	0	0
Apr 25, 2:50 AM GMT+5:30	0	0
Apr 25, 3:10 AM GMT+5:30	0	0
Apr 25, 3:30 AM GMT+5:30	0	0
Apr 25, 3:50 AM GMT+5:30	0	0
Apr 25, 4:10 AM GMT+5:30	0	0
Apr 25, 4:30 AM GMT+5:30	0	0
Apr 25, 4:50 AM GMT+5:30	0	0
Apr 25, 5:10 AM GMT+5:30	0	0
Apr 25, 5:30 AM GMT+5:30	0	0
Apr 25, 5:50 AM GMT+5:30	0	0
Apr 25, 6:10 AM GMT+5:30	0	0
Apr 25, 6:30 AM GMT+5:30	0	0
Apr 25, 6:50 AM GMT+5:30	0	0
Apr 25, 7:10 AM GMT+5:30	0	0
Apr 25, 7:30 AM GMT+5:30	0	0
Apr 25, 7:50 AM GMT+5:30	0	0
Apr 25, 8:10 AM GMT+5:30	0	0
Apr 25, 8:30 AM GMT+5:30	0	0
Apr 25, 8:50 AM GMT+5:30	0	0
Apr 25, 9:10 AM GMT+5:30	0	0
Apr 25, 9:30 AM GMT+5:30	0	0
Apr 25, 9:50 AM GMT+5:30	0	0
Apr 25, 10:10 AM GMT+5:30	0	0
Apr 25, 10:30 AM GMT+5:30	0	0
Apr 25, 10:50 AM GMT+5:30	0	0
Apr 25, 11:10 AM GMT+5:30	0	0
Apr 25, 11:30 AM GMT+5:30	0	0
Apr 25, 11:50 AM GMT+5:30	0	0
Apr 25, 12:10 PM GMT+5:30	0	0
Apr 25, 12:30 PM GMT+5:30	0	0
Apr 25, 12:50 PM GMT+5:30	0	0
Apr 25, 1:10 PM GMT+5:30	0	0
Apr 25, 1:30 PM GMT+5:30	0	0
Apr 25, 1:50 PM GMT+5:30	0	0
Apr 25, 2:10 PM GMT+5:30	0	0
Apr 25, 2:30 PM GMT+5:30	0	0

At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hostgator users through our website.

E-mail (32%)
Domains (29%)
Hosting (23%)
Cloud Services (10%)
Web Tools (6%)

Live Outage Map

The most recent Hostgator outage reports came from the following cities:

City	Problem Type	Report Time
Santiago	Domains	3 days ago
San Miguel de Allende	E-mail	5 days ago
Santa Clara	Web Tools	7 days ago
Oaxaca	Hosting	8 days ago
Thornton	E-mail	15 days ago
Chisinau	E-mail	15 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

Eduardo Aspe M. (@easpem) reported 53 seconds ago
@HGSupport This is a cry for help. Since 7 days ago 2 Websites hosted on HG have been having outages for 20+ min on average. I already reported this many times to HG Support staff case id INC1132927. The say it will be fixed but still happens.
coltswalker (@coltswalker) reported 1 minute ago
Do not use @hostgator. They censor. They suspend accounts without warning. You lose your money and data. Hostgator is a terrible company. #scam #scamalert #buyerbeware
Lucho Señal⚡️ (@Luchocalabera) reported 2 minutes ago
@HostGator @_CooLesT_ My website are all down.... No access at all yo any domain
Tapish Jain (@_tapish) reported 5 minutes ago
@BigRock The migration has so many bugs that it is impossible for me to renew my hosting that I had on hostgator. If I didn't renew by tomorrow, my servers will go down, while bigrock support says they are helpless.
Makarand Mane | Organising #WCAsia 2026 (@mkrndmane) reported 8 minutes ago
@HGSupport I asked your support agent to create a ticket for 4 times. Then she created it. Provide an easy option to create support ticket instead of a chat option
Michele Elliston (@micheleelliston) reported 12 minutes ago
@HostGator is there a problem with customer service? I've been waiting for ages just to get someone to help me.
Shamail Aijaz (@shamailaijaz) reported 14 minutes ago
Disappointed with @HostGator's customer support. No solution provided on ticket S-2195876 after 7 days. Very Unprofessional hosting company. #worstcustomerservice
True Signal Media (@TrueSignalMedia) reported 15 minutes ago
Hey @HostGator — your “Live Chat” and “Support” links loop back to your own help page. I’ve got a valid SSL installed, DNS and Cloudflare set up correctly, but my site’s stuck in an HTTPS redirect loop (ERR_TOO_MANY_REDIRECTS). Your backend needs to resync the SSL vhost or restart Apache. Any chance someone competent can help me out today?
Feo Amante 🇺🇸 🇮🇱 🇺🇦 (@FeoAmante) reported 18 minutes ago
Day 3 of @HGSupport / @HostGator tech support. Still no solutions in sight. The most obvious on the 1st day would be to reset from their end and give me the info my ftp client needs to connect, but no. Day 3
Feo Amante 🇺🇸 🇮🇱 🇺🇦 (@FeoAmante) reported 18 minutes ago
@HGSupport @ethanjaack I did that. Repeatedly. Kept the transcripts. Your phone and chat techs openly admit that they can do very little and sent it up the chain, twice. Escalated Support means email only and "Try this. Works on our end!" and they close the ticket. It's Sunday.
John Anthony (@johnanthony33) reported 25 minutes ago
After 23 years being a customer of @HostGator they recently deleted/lost all database content for 4 sites during a hosting renewal. In an attempt to get a refund I got a runaround from 3 different companies including #BlueHost and #NetworkSolutions. No refund yet.
CJ Cornell (@cjcornell) reported 25 minutes ago
Does anyone have any web hosting recommendations so I can get away from @hostgator and the awful @HGSupport ?? Happy to pay a premium to hopefully take lots of other unhappy customers with me.
Mrchispa (@Mrchispa8) reported 28 minutes ago
@HostGator my website is down!! can you help us???
Annie 🍁 Freedom Enthusiast (@westcoastgirl1) reported 28 minutes ago
@HGSupport your team was not here to help! their response to me was to hire you instead of fixing my problem - I have requested my $$ back.
Autark (@Aut4rk) reported 30 minutes ago
@process_eli I went to school for my assosciate's in applied sciences for computer programming & analysis way back in 2002. I quit a semester later and got a job as a remote L3 sysadmin for HostGator. They wanted me to learn Java before C++. **** that.
CENSORED BY T!!TTER (@PeterVadala) reported 36 minutes ago
. @hostgator I had to cancel a credit card because of your billing vulnerabilities. What the heck is going on over there?!?!?!?! @bluehost help!!
$ (@0xwagmit) reported 39 minutes ago
@HGSupport Hello Hostgator support, My site is currently suspended due to subscription expiration. I do not wish to renew the plan, but I’d like to request a short grace period to log in and export my site content. Could you please temporarily unlock my site or downgrade it to the free plan so I can back up my data? the live chat isnt working anymore Thank you for your assistance.
TBC🏄‍♂️❎ (@tennisballchips) reported 40 minutes ago
@HostGator @WordPress Now it's created a whole new set of problems. At first, it kept directing me to some weird temporary domain. Then I logged in and updated the settings and now it's a 403 error page. Hours of my time is going down the drain for no reason.
Uncle Luke💻🔌 (@luke_ndifon) reported 41 minutes ago
@HostGator is a terrible hosting platform. really sad to see people recommend it. >> Poor customer support. >> Unreliable hosting the list goes on........
Cutearundhathi (@cutearundhathi) reported 42 minutes ago
@HGSupport @adamfarrar I haven't received any confirmation on fixing my issue with Hostgator on DM. Why is it so? I don't understand....Is this the way you give service to your customers?
Zennie Abraham ZENNIE62 #SuperBowlLX #NFLDRAFT (@ZennieAbraham62) reported 43 minutes ago
@HGSupport WTF is going on?
OkYall (@okyall55) reported 43 minutes ago
@HostGator deleted MANY of my posts. Not me. Hostgator. Now they won't restore them unless I pay them to do it. I've been a customer for 20 years or more. Never thought I would see the day that they would be so blatantly crooked. If you use host Gator, you have to pay for them to back up your blog or pay a third party. Or you have to copy everything on your site. BlueHost is cheaper, backs up every day, charges nothing extra and restores for no charge. What happened to hostgator?????
Rick Kapur (@rickkapur) reported 46 minutes ago
@HGSupport trying to get second level escalation for critical email issues for 3 days. Two chats and 2 phone calls, and 5-6 hours invested but no line of sight to resolution or 2nd level support. Very disappointing
Stella DiMarco (@Stelladmarco) reported 49 minutes ago
@HostGator - their support staff has repeatedly displayed minimal to zero knowledge and are not much more than phone answering clerks. Numerous times we've been given false and varying info. as for the reason for issues #badwebhosting
Tommy Flavio (@tommyflavio) reported 50 minutes ago from Town of Hamden, Connecticut
@ionos_help_US I called support. They needed my ID and something else. Sadly, I ended up just using @HostGator which went right through and I was up with cpanel in less that 20 minutes.
CENSORED BY T!!TTER (@PeterVadala) reported 52 minutes ago
@hostgator, #FallMusical.com is down again
Oscar Múgica ن (@oscarmugica389) reported 54 minutes ago
@HGSupport Is down right now says: It is not just you. The server is not responding...
Mrchispa (@Mrchispa8) reported 57 minutes ago
@HostGator My customer ID: 177279284
Wojtek (Voytek) Bereza (@voytekbereza) reported 57 minutes ago
@HostGator whats up with your support? I cant submit a ticket, you are not picking up your emails and not picking up your phone...
Noise Return (@NoiseReturn) reported 60 minutes ago
@HGSupport @HostGator I have called multiple times about an issue and no one on the phone has been able to help me. Your website says you have 24/7 support but it's actually just under Eastern time business hours. Your live chat feature is broken. I'm really disappointed.