Hostgator down? Current status and problems

Problems in the last 24 hours

The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Hostgator users through our website.

• Hosting (31%)
• E-mail (28%)
• Domains (28%)
• Cloud Services (9%)
• Web Tools (3%)

Live Outage Map

The most recent Hostgator outage reports came from the following cities:

City	Problem Type	Report Time
Noida	Domains	5 days ago
Noida	Hosting	7 days ago
Trowbridge	Hosting	14 days ago
Mérida	Hosting	15 days ago
Centro	Cloud Services	18 days ago
Tuxtla	Domains	18 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jay Zippo (@Beruud) reported 7 minutes ago

  @HGSupport Can't, yesterday it told me my message could not go through to you...? I just finished the chat - it has been escalated. I need to know how you have the kajones to try and upsell me because you are having issues on your end. WOW. Anyways. Need to move on, calm down a bit.

• 
  Happy Hibernating Hermit Marie Wh*te (@sisalgirl) reported 10 minutes ago

  @rexthetvterrier @HostGator 🙄 Honestly, you'd think some people never heard of good customer service. And the thing is, it almost always costs the company *nothing*. 😒

• 
  Football Perspective (@fbgchase) reported 11 minutes ago

  @FO_ASchatz yeah, having some real trouble with Hostgator. I am going to need to get someone to help redesign the site. Any suggestions would be welcome!

• 
  SEB (@sebremm) reported 15 minutes ago

  @rexthetvterrier @HostGator So sorry you’ve experienced such horrible service from them. 😢

• 
  Mary Mc (@MissMaryMcInOR) reported 16 minutes ago

  @HostGator Your chat support doesn't work at all. My site has been down for days now. I called your tech support a few days ago, they couldn't fix it and I was promised an email update. Haven't heard a thing. I rely on my site for my income. HELP!!! (a deep breath won't!)

• 
  WordPress.com (@wordpressdotcom) reported 20 minutes ago

  @chenebuah Got it. Are you able to contact @HostGator for help? They can likely tell why the email didn't arrive, and may be able to help with the @WordPress error, too.

• 
  Jay Zippo (@Beruud) reported 21 minutes ago

  I am furious. @HostGator @HGSupport 2-3 times a year I have huge issues with them, and now, they want me to UPGRADE my account, because why? So I can pay MORE money for ****** service? The ***** on them to try and upsell me after this crap! WOWOW.

• 
  Nosnas Marketing (@NosnasMarketing) reported 24 minutes ago

  @HGSupport @Beruud Support is not that tech savvy.

• 
  Andrew (@Andrew51750081) reported 25 minutes ago

  @HostGator worst customer service agents dont talk engkish usa teach noncommercial handle support so your stuck

• 
  Jay Zippo (@Beruud) reported 27 minutes ago

  @HGSupport I'm just bitter because I haven't pulled my sites from HG yet. Angry at my laziness. So, you, personally, I don't have any problems with, its the Walmart grade hosting company you work for. Hoping the sites can last until the next billing cycle, so I can find a better hoster.

• 
  Zennie Abraham CEO ZENNIE62MEDIA, INC. (@Zen62com) reported 28 minutes ago

  @HGSupport I ask for update on 40046745, I get no answer. HG rep says "Tell me the issue?" The issue is game-playing - I want a status update on case 40046745!

• 
  devourer snowbank (@devoursnowbank) reported 31 minutes ago

  @HGSupport yes correct ( sloppy answer) I am asking you where I can go to see your prices etc that answer was one of the most useless support answers ever

• 
  Julie Kubiak (@JulieKubiak) reported 38 minutes ago

  WTF is going on @HGSupport? Day 8 of waiting for paid SSL to be implemented on 6 sites. Only 2 have the correct certificates attached to them. Read the tickets before telling me it is a problem my end, clearing the cache won’t fix the problems I’m encountering 🤬🤬🤬🤬🤬

• 
  chenebuah david (@chenebuah) reported 39 minutes ago

  @wordpressdotcom I tried using login into the WordPress account I just open from the hostgator process and in the part for the admin. I'm think I didn't insert the right email because I have gotten an email from you guys yet and when I type my username and password I get an error

• 
  devourer snowbank (@devoursnowbank) reported 43 minutes ago

  @skystracloud defiantly as #hostgator just refuse to help so please send me info

• 
  Jessica Mutuku (@JessicaMutuku) reported 44 minutes ago

  @Builderall are you a hosting company as in @hostgator where I can actually login to a cpanel. Trying to understand your software.

• 
  Nosnas Marketing (@NosnasMarketing) reported 45 minutes ago

  @HGSupport @OhRheally This was not mentioned to me or other users when we reported it. Other user had 13 sites down.

• 
  Ashwani (@Ashwanichy1996) reported 46 minutes ago

  @HostGator @hostgatorindia My case I'd is - 40207581 This is regarding cpu load. All your support executive and backed team trying to convince me to purchase managed hosting then only they will help, they even don't try to understand my problem. It's already been 2-3 days.

• 
  Muhammad Bilal Khan (@Bil9255) reported 47 minutes ago

  @HostGator two years back I left hostgator hosting services because of bad customer support and after two years i started using your services again, but i feel the customer support is still the same , nothing change .

• 
  Chrispin Griffiths (@Salonekid) reported 48 minutes ago

  @HostGator, please, can I have an update on this ticket reference 4018913? Your support is absolutely terrible. I'm considering moving on to another provider.

• 
  Andrew (@Andrew51750081) reported 48 minutes ago

  @HostGator customer service agent are unable to do anything via live chat or via phone what exactly happened to this company you get paid so much money atleast hire some agents who can help customer

• 
  Mittens&TinyDancer (@MTinydancer) reported 52 minutes ago

  @rexthetvterrier @HostGator Had similar very lengthy so-called customer svc experiences via phone which were less than favorable (to put in mildly 😱); but once we "bit*hed" vociferously on @Twitter we got brisk resolution.

• 
  Andrew (@Andrew51750081) reported 54 minutes ago

  @HGSupport who owns hostgator the service cost so much instead of quality he chose to give cheap labour and ruin the whole company customer service sucks defiantly need an alternative any recommendations?

• 
  Jay Zippo (@Beruud) reported 54 minutes ago

  @HostGator @HGSupport OK, I am guessing you are having serious issues. My one site just threw out a 500 error and the other one took 3 minutes to load. I am on Chat; it says talk in 5, but its been 7 minutes and nothing has changed, including the timer. #notsurprised

• 
  Dog lovin’ Oma (@cbwebster) reported 56 minutes ago

  @rexthetvterrier @HostGator I have six websites on @GoDaddy and have always had great customer service.

• 
  devourer snowbank (@devoursnowbank) reported 56 minutes ago

  Are then any Hosting sites out there that can advise of the prices for new & renewals cheers @HostGator doesn't wanna help!

• 
  Banks ETH (@IconIsland) reported 57 minutes ago

  Why does @HostGator have the worst customer & technical support on the planet... like OMG. 😤 ya'll really love wasting people's time.

• 
  Mary Mc (@MissMaryMcInOR) reported 58 minutes ago

  @HGSupport Your chat support doesn't work at all. My site has been down for days now. I called your tech support a few days ago, they couldn't fix it and I was promised an email update. Haven't heard a thing. I rely on my site for my income. HELP!!!

• 
  Voxin 🇧🇷🇷🇸♏ (@beli0135) reported 1 hour ago

  @PovilasKorop App does not start, gives 404. It should only load default welcome (didn't altered it yet). At 1st I thought it was .htaccess, but it is not. In local XAMPP works OK. I wonder was the google's recaptcha on login screen that makes problems (**** server is at Hostgator).

• 
  Maynor (@Un_tal_Maynor) reported 1 hour ago

  @mrhouseplant @TVBrasil_me @HostGator Did they solve the problem ?