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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
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Hosting (48%)
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E-mail (22%)
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Domains (22%)
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Cloud Services (7%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Caraguatatuba |
Hosting | |
 Deltona |
Hosting | |
 Greater Noida |
Cloud Services | |
 Solidaridad |
Cloud Services | |
 Lima |
Domains | |
 San José |
Hosting |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Dwayne Q Vason
(@QPeezy) reported
@HGSupport HI, I'm experiencing a server issue with my website. Would you be able to look into this issue? Chat support was not able to resolve the issue
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Kenneth Erwin Engelhardt
(@OnionfarmsMedia) reported
Websites are down temporarily. It is a server issue with HostGator. They should be back up in a couple of hours.
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Adam Heath Avitable
(@avitable) reported
from
Midway, Utah
@xBobbiesworld Hostgator is decent. If you need help with anything, though, lmk.
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Kupolati Everest, M.B.A
(@KvngEvy) reported
@HGSupport Oh please! After using your hosting for years!!! Y'all are ****!!!!
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Timoci (Jim) Tora
(@jimtora) reported
@angry_kpra @Alaena_hill @Rfmf_Media domain is currently registered with service provider Hostgator. If that service provider is compromised it could affect customer websites and services associated with the service provider. Hostgator have been hacked on numerous in previous occasions.
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Nisha Varghese 🇿🇦 🇪🇭
(@Nisha360) reported
@HGSupport hi i'm getting "Not Acceptable! An appropriate representation of the requested resource could not be found on this server. This error was generated by Mod_Security." when i try to log into the backend of my site plz help urgently
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SetraHost
(@SetraHosting) reported
@gwiaz_ Considering they're owned and operated by the same company, I'd suggest staying away from Newfold Digital companies all together if you're not satisfied with the service from one. This includes Bluehost, HostGator, Network Solutions, iPage & more.
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512 Hosting
(@512Hosting) reported
@SteveCoxsey Hey Steve, The unfortunate thing is that Newfold Digital often buys out hosting companies. They own BlueHost, Newfold Digital owns HostGator, NetworkSolutions, among others. Bluehost now outsourced all support also.
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Gillan Williams
(@gillan_williams) reported
@HGSupport It took 5 attempts to finally get a rep who helped me resolve the issue (which they did)
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Chris Clennan
(@ChrisClennan) reported
When the same code doesn't work on GoDaddy, but works on Hostgator. GoDaddy tells you to fix the code instead of them fixing their product.
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thesamim
(@thesamim) reported
@HGSupport Server stability: understood, and commendable, but MySQL is Four (4) releases behind! If we could afford to upgrade and do our own tech support, we would do it. We can't.
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512 Hosting
(@512Hosting) reported
@TheWatcher1978 This is what happens when Newfold Digital purchases hosting companies, they own BlueHost, HostGator, NetworkSolutions, etc. Their support is outsourced now.
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Jarad Wright
(@JaradWright) reported
@HostGator with the A1 customer service today!!!
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Ketharaman Swaminathan
(@s_ketharaman) reported
@HGSupport I've already complained once via email and twice via chat support re. SSL not working on my website. Everytime your CSR said they've installed SSL, it will work in 1-2 hours. But it still is not working after days. I'd like to escalate this issue. Please advise.
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Gillan Williams
(@gillan_williams) reported
Every time I try to use your chat support, it goes dead. Why won’t your reps help me resolve this security issue. I think they’d prefer not to, so they’re hanging up the chat. @HGSupport ?
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nicole | T E C H M O M O G Y
(@techmomogy) reported
@ethanjaack Already spoke to @HostGator CS and they just said their policy is not to provide refunds. Currently waiting for possible help from @HGSupport. We did successfully move her and rebuild her site already so she's all set. Just trying to get her money back for the remaining 2 years.
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thesamim
(@thesamim) reported
@HostGator : support tells me MySql servers will not be upgraded for shared hosting accounts. Current HG MySql version: 5.6.41-84.1 latest MySQL version 8.0.31. Performance and security issues! Please consider upgrading!
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Kupolati Everest, M.B.A
(@KvngEvy) reported
Whatever you do! Never ever use @HostGator. Very useless hosting service.
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Tariq Kadri
(@TariqKadri) reported
Anyone else having issues with Hostgator right now? Customer website is down. Database issues. @HGSupport
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Pizza with ananas
(@pineapplexps) reported
@HostGator Do not ever buy any services from @HostGator !!! They are the worst! The support team will never help you! They will take your money and after they will not help with anything! Been on the phone with them 20 times and nobody is helping me!
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Ren Bridges
(@bridges_ren) reported
@HGSupport This is a brand new, basic (no frills) site still in the initial stages of development. There's zero way this is overusing CPU. I'm seeing similar issue reports all over the internet. What's going on on your end with your service?
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HRH Queen Ameenata
(@queen_ameenata) reported
@HGSupport I purchased a domain in Sept 2022 and it has not worked for me to build my site. The run around is real. Now u want another $12 to register when I paid everything in September. help!
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Ryan G
(@gwiaz_) reported
@HostGator sends an invoice for my annual payment. Their site won't accept a $143 payment. These are the people that HOST sites I build for clients, and they are all currently suspended bc their site is broken. All my sites are down, and all my clients are PISSED. Use @bluehost
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Nisha Varghese 🇿🇦 🇪🇭
(@Nisha360) reported
@HGSupport i sent u dm with screenshot plz help urgently
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Anthony Verna (no blue check mark)
(@avernalaw) reported
@HostGator @HGSupport Your tech support has gone downhill VERY quickly. I'm calling for help to get Outlook set up on my new laptop and all the person has to do is give me the right port numbers and she's unable to do that. I remember you used to have tech professionals.
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aida kurdi
(@aidakurdi2) reported
@HostGator its the same problem happens again and over again and that upsets.. the worst service ever we paid money and we still stuck with
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Professor Frenzy
(@ProfessorFrenzy) reported
@spookychan I use HostGator and am very happy with them. I have had an exceptional experience with their tech support.
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PerOla Hammar 陈家悦
(@perolahammar) reported
@HGSupport , I messaged you again. Same problem as several times before with my hosting. Please fix asap. It has been down for days
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Breaking Manchester
(@BreakingManc) reported
@ethanjaack I am, I have hosting already with Hostgator and don't have any issues, apart from the cost. Thinking about IONIS
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SetraHost
(@SetraHosting) reported
@YogawithSuzi That’s unfortunately what happens when Newfold Digital buys out hosting companies. I’d suggest staying away from any of their companies if you’re not satisfied with the current support. They own BlueHost, HostGator, NetworkSolutions & so many others.