Hostgator status: hosting issues and outage reports
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Full Outage Map
HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Problems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
- E-mail (31%)
- Domains (28%)
- Hosting (25%)
- Cloud Services (9%)
- Web Tools (6%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Santiago
|
Domains | 2 days ago |
 San Miguel de Allende
|
3 days ago | |
 Santa Clara
|
Web Tools | 6 days ago |
|
Oaxaca
|
Hosting | 6 days ago |
|
Thornton
|
13 days ago | |
 Chisinau
|
13 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Vella Gyaani (@vella_gyaani) reportedGenuine question: how do you guys build waitlist websites for your projects? That includes terms and privacy links as well? I have a traditional setup of HostGator, WordPress and a simple theme and editing it is a pain all the time. Help me with this transformation. Any guides out there to modernize my setup with no code tools?
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Tawheed (@tawheedsofia) reported@BigRock one of the worst companies every -friends be careful - they dont ifnrom u anything - they migrated me from hostgator then blackmailed me into taking expensive VPS server and then now emailed me to change name servers - did it - BOOM full crash !!!!!
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ZH Javali (@zahidjavali) reported@BigRock After Hostgator was migrated to Big Rock, service disruptions have become a daily affair during off peak hours. Support says process count exceeded 25, but doesn't give the exact cause of the downtime. Can you tell what's really happening?
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Rev. Wendy Silvers (@WendySilvers) reported@HGSupport I've been attempting to resolve an issue that stems from the Hostgator site for days. I've spent hours on the phone with various Hostgator support and no one has resolved the issue. It's unbelievably frustrating.
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Brian Modansky (@BrianModansky) reportedWired, and Revenue magazine. Later on HostGator got a deal with Google to parter and offer free hosting with the ability to sign up for Free Hosting in Google’s India region. I was put in charge of theming the control panel. Google promoted it and it got 140,000 sign ups in the first month. Later on my friend sold the company for $300,000,000. When it sold my buddy promised me that he would buy me a house and I would have a good payout and I would be able to work with him as a non profit building water wells to people in need. Later when I thought I would get millions he only gave me $130,000 and then moved several hours out of town in the middle of no where on a big ranch. I was very mad at him at the time because not just because I didn’t get millions of dollars like my other friends who I helped start the company with but the $130,000 I couldn’t buy a home. I was contracted to help stay at the company for a year and help transition to the new ownership. I stayed and instead of having to answer to just the founder I all of a sudden had a whole ladder of executives above me telling me what I should work on instead of having the creative freedom to direct myself. Then the downsizing started to occur. The new ownership layed off entire departments of people to outsource their work to 3rd party companies. I saw all my friends get fired and they did this to improve their numbers because they were planning on bringing the company
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Guy (@Hal_chair) reported@HGSupport How to you access the live chat support. It has been disabled for months now. All live chat support does is show you a list of "is this your problem" crap.
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Nathan young (@nathanyoung26) reportedWe’re moving to @HostGator — they actually pick up the phone. A website host should support your business, not sink it.
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HostGator Support (@HGSupport) reported@dcodrea We know that popup looks sketchy, but it isn’t from your HostGator site; it’s a browser extension (Coupert) injecting coupon ads over your dashboard. Try incognito or another browser; if it’s gone, remove the extension. If not, support can help!
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TBC🏄♂️❎ (@tennisballchips) reported@HostGator @WordPress Now it's created a whole new set of problems. At first, it kept directing me to some weird temporary domain. Then I logged in and updated the settings and now it's a 403 error page. Hours of my time is going down the drain for no reason.
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Shailesh B Shah Sapan (@shaileshbshah99) reported@BigRock @HostGator @hostgatorindia My website is down since last 4-5 days. The business is in trouble. What are you doing? Now please dont ask to DM my details... It is not only my problem... There are serveral other business, too. Answer here only...
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Stella DiMarco (@Stelladmarco) reported@HostGator - their support staff has repeatedly displayed minimal to zero knowledge and are not much more than phone answering clerks. Numerous times we've been given false and varying info. as for the reason for issues #badwebhosting
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CENSORED BY T!!TTER (@PeterVadala) reported@hostgator, #FallMusical.com is down again
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True Signal Media (@TrueSignalMedia) reportedHey @HostGator — your “Live Chat” and “Support” links loop back to your own help page. I’ve got a valid SSL installed, DNS and Cloudflare set up correctly, but my site’s stuck in an HTTPS redirect loop (ERR_TOO_MANY_REDIRECTS). Your backend needs to resync the SSL vhost or restart Apache. Any chance someone competent can help me out today?
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Block News Media Global 🌞 ಠ_ಠ (@BlockNewsMedia2) reportedFFS @HostGator - hold for 25+min tech support line?
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Eduardo Morales (@chikipollo08) reported@HostGator I submitted a support ticket regarding my hosting; my emails are not reaching their destination. I've had the ticket open for 3 days and no one has followed up on it.
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Mrchispa (@Mrchispa8) reported@HostGator My customer ID: 177279284
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Zak Kann (Fractional CTO) (@zrkann) reported@FakeUncleNemo Agree generally, but not with Hostgator. EIG subsidiaries (Hostgator, Bluehost, etc) lure people in with cheap intro rates but they quickly raise the prices, their defaults are slow and often have security vulnerabilities, and their customer support, well, I'm not sure it exists.
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Brian Modansky (@BrianModansky) reportedLater on I designed the theme for the control panel that all their customers used. Then I redesigned the website. The business started to boom. We started hiring a lot of employees so I went from customer support and website designer to build HostGator’s employee training
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jigsaw kloud (@jigsawkloud) reported@ZKDID_ Never used Hostgator, so I have no point of reference. I switched from SiteGround as their renewal prices just kept increasing. Hoping to eventually switch to decentralised hosting. Keeping an eye on @IagonOfficial
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Akhil P Walia (@akhilpw) reported@hostgatorindia All our websites hosted on #Hostgator are down for the last 45 minutes, and the support is hard to reach. After waiting in-line for over 20 minutes to reach chat support , the agent is totally unresponsive.
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Anne Ryan (@RyanAssocs) reported@hgsupport Help. Every time I try to have support upload new wordpress site while backing up old html site, the new site continues to refer to the subdomain I created it in. Good grief...no one in support knows what to do.
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Er Rahul Rana (@ErRahulRana2) reportedhostgator locked my profile guys @HostGator Help me . My important customer here. Support me #hostgator #technology
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𝔊𝔯𝔦𝔪𝔣𝔢𝔩 (@GrimfelOfficial) reported@AIandDesign @HostGator I never expected her Pretty Little Liars arc but here we are 💀
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HostGator Support (@HGSupport) reported@academicoweb @HostGator We hear you that you are having trouble with the auth code and have concerns about the price and specs of your hosting plan. Repeatedly mentioning us in posts and replies keeps us going through notifications instead of being able to help you. Hence, "spam." Our DMs are open.
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Kudehinbu Oluwaponle (@koluwaponle) reported@HostGator @HGSupport I requested using the money to cover cost of my existing snappy VPS, your support refused. They insisted on refunds, they tried refunding to my naira card, it failed and I told them to refund to my dollar card, they promised to do so but never did
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Michele Elliston (@micheleelliston) reported@HostGator is there a problem with customer service? I've been waiting for ages just to get someone to help me.
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Feo Amante 🇺🇸 🇮🇱 🇺🇦 (@FeoAmante) reported@ethanjaack Day 6 of @HGSupport and they arbitrarily closed the ticket without checking to see if their fix worked. Which it did not. So after all these years, a random, easily solved glitch, ends my time with them. Turning a likely 15 min. Tech call into 3 emails over 6 days? Failure.
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Mike Shor (@MikeShor) reported@HostGator It makes me very sad but I'm transitioning all of my domains away from HostGator as your customer support went from amazing to complete crap in the last two years
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Info4Fun Brasil (@Info4funbr) reported@BrunnooPacheco @HostGator Very Slow... The customer portal are down...
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Eder (@Eder55164219) reported@HostGator That's the problem, there's no way to contact them. send DM with case number