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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
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Hosting (42%)
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Domains (25%)
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E-mail (22%)
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Cloud Services (6%)
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Web Tools (6%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Chandigarh |
Domains | |
| Chandigarh |
Domains | |
 Luziânia |
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| Cascavel |
Hosting | |
| Curitiba |
Hosting | |
 Shirley |
Domains |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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timmy mcdugald
(@TimmyMcdugald) reported
@HostGator Hard to say. I suffer memory problems.
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techqura.com
(@AskTechqura) reported
@HostGator Is Hostgator server down now ? hosted websites are not working also unable to access cPanel.
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Solve in Time!®
(@solveintime) reported
Website is temporarily down, but @HostGator is on it! Sorry for the inconvenience.
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Frank Prendergast
(@frankiep) reported
@shaunoconnor1 @HGSupport Honestly, my thoughts are that I've never dealt with a host I was 100% happy with. These days support is pretty terrible no matter who you're with as far as I can tell. It's really frustrating.
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SnarkyShark
(@OHaifisch) reported
@polyeaster Unless you're doing something outrageously fancy, it's very easy to make one yourself with any service like @HostGator
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🐰 🦄 Kimberly 🦄 🐰
(@Nesphalim) reported
@DigitalDonz @HostGator They used to be the best but since moving the tech support off shore the level of service has dramatically gone down hill. Avoid them if you can.
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HostGator India
(@hostgatorindia) reported
@ShivaPrasad_J @HGSupport Hi Shiva, our Support team has sent you an update via Case ID: 32293103. Please do check the email and respond there if you have more queries.
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4th iMpact Media Group
(@ThisIs4thiMpact) reported
@HostGator having trouble building this website... can’t seem to get GlanceGuest to work. Need assistance connecting domain. Help?
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Antonio ♋
(@Antonio__Holman) reported
@HGSupport ur support has been EXTREMELY poor over the last 3 months or so w/ support call non-native English language techs, massive lack of technical knowledge, disconnected support calls, & outright lying to me (user for many yrs) per post support tech. Subpar supervisors too.
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Antonio ♋
(@Antonio__Holman) reported
@HostGator ur support has been EXTREMELY poor over the last 3 months or so w/ support call non-native English language techs, massive lack of technical knowledge, disconnected support calls, & outright lying to me (user for many yrs) per post support tech. Subpar supervisors too.
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💥BOOM Bound
(@BOOMBound) reported
Last week, I worked with #firebase authentication to log the WordPress user in when a firebase login occurs. It was working fine on the local machine, but it’s giving a cross-origin access control error while using it on #HostGator 😨. I am trying to figure out the solution.
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Ariel Medina
(@arielmedinav) reported
@HGSupport My server is down from 3:00:21 AM , ¿Somebody could give me a solution? There is a problem with your backup system. I have to give a solution to my customers.
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Faisal Saleem
(@faisal_saleem) reported
@HostGator This the reply when contacted with your online chat support. Thank you for your patience. We apologize for the inconvenience and know this is a frustrating situation. We are aware of some customer login attempts being blocked and our development team is investigating to find a
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🐰 🦄 Kimberly 🦄 🐰
(@Nesphalim) reported
@mypenplease @HGSupport Agreed, it's terrible. They are mostly all incompetent and ask really weird questions.
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Ariel Medina
(@arielmedinav) reported
@HostGator There are a problem with your backup system. It is taking more than 8 hours for 25 GB. I need my server working. I asked to cancel the backup task, no solution still. Case Number 32406881 .
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HuneyVee
(@v_Harmony) reported
@HostGator how can I contact someone? I’ve called all week and I still don’t have an answer to my question. What’s the point of keeping my domain with you guys if your support is terrible?
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Doug Hook
(@TheCycleHub_net) reported
@HostGator I’ve been so fed up with images not uploading to my website and the re-size plugin not working, I simply upload screenshots now. Must be a better way? 🤔
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Andrian Mihailov
(@labulgariefr) reported
@themarkdrake @HostGator Yes, I had once a customer who had only a IPV6 connection through its Internet service provider and I have configured the website whitout IPV6 support - the client was unable to see anything. Dead end.
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jahil
(@jahil) reported
@HostGator I have called, I have chatted and I have email. Actually, useful help=zero. Your support is a joke.
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Vitor Westman 🇧🇷🇦🇹🇨🇦
(@vwmannn) reported
@Nichovski Run from #Hostgator. They are beyond awful. I am a user and I regret it every bit (and cent) of it. You can thank me later.
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Deon Lundy
(@dontaedeon) reported
I've been a loyal customer with @HostGator for 10 years, but recently my shared server was compromised due to BF cyber attack - and company denies 2FA security. For that reason, I'll be leaving for a more secure option. I've heard good things about @GoDaddy .
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Mark Drake
(@themarkdrake) reported
@HGSupport Hey Team at HostGator, much appreciated. I learned something else. We transferred a domain name from our previous registrar to you. During that transfer, the DNSSEC keys were left in place. Causing all manner of problems throughout the internet. This was the root cause.
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Anshul Mahajan
(@PopunderTraffic) reported
@DavidVorick I am launching a new ad-server for which currently i use HostGator for serving ads. I want to understand how can i use Skynet for adserving? hosting my stuff over there... Help me please with some demo links.
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نوري
(@noori_sz) reported
@HostGator I wanna cancel the auto payment and delete my domain
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Shiva P
(@ShivaPrasad_J) reported
@hostgatorindia @HGSupport case 32293103 . It’s been 10 days and am only getting replies saying it’s been worked out by back end team .... but no work around nor solution . A very bad experience with poor customer service
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Fatherhood: Reloaded
(@fatherreloaded) reported
So clearly I need to move everything off of @HostGator The up and down of the sites has become ridiculous! And it’s not due to resource usage, just unreliable servers.
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Leela Niveda Mahesh
(@LeelaNivedaM) reported
@HostGator I got a domain name from @HostGator last year. But didn't get a host. Because I don't have a system to launch a hosting. As your support says, it is difficult to do it with mobile. So I postponed buying hosting for that domain. I wasted my money. Still don't know how to host.
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Faisal Saleem
(@faisal_saleem) reported
@HostGator long term solution. As such, we have added this case to the tracker for this issue. Our Fraud Prevention system was improved recently and we are still ironing out the kinks. Unfortunately, we do not know when that fix will be available. We understand that this impacts your abilit
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Mark Drake
(@themarkdrake) reported
I don't know if this is a thing. Is it possible - if a website host (@HostGator) doesn't support #ipv6, that internet users with ipv6 dns can't resolve your domain name and thus cannot access your website?
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Ariel Medina
(@arielmedinav) reported
@HostGator There is a problem with your backup system. It is taking more than 8 hours for 25 GB. I need my server working. I asked to cancel the backup task, no solution still. Case Number 32406881 .