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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
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E-mail (32%)
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Hosting (32%)
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Domains (28%)
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Cloud Services (8%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Chandigarh |
Domains | |
 Nogales |
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| Benito Juarez |
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 Papudo |
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| Papudo |
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| Ixtapaluca |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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अनुपम वर्मा
(@averma963) reported
@hostgatorindia @HostGator @HGSupport There is no reply from you, My server is down from 6 hours BY YOUR MISTAKE and you are neither replying me nor foxing the issue. Is this HOSTGATORS customer support??????
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films4one1
(@films4one1) reported
@maria_drutska Get an inexpensive webhosting service for the domain then, on the website, have links of favorite Ukrainian aids organizations. I don't recommend godaddy. Here in US, I would go with least expensive hosting packages from hostgator or bluehost that cost $3 to $5 a month.
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Garrett
(@ReclaimMirth) reported
@HGSupport I am glad that you are helping now, but I should not have to make 3 live chats before getting so upset that I take it to Twitter. There was a time when I opened help requests and expected the ppl helping to be more proficient than me. Now I'm surprised when that is the case.
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Derelict Country
(@derelictcountry) reported
@LemonyLepid @Vahkiti @HostGator For sure. Not sure if there's anything I can do as a simple follower but if I can all Vahtiki has to do is ask of me and I'll help out
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अनुपम वर्मा
(@averma963) reported
@HGSupport @HostGator @hostgatorindia only reached out is not enough, you need to solve and fix it permanently, it's now 3 days and your server is down. Your technical team is unable to fix it. It's a frustrating experience for customers.
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अनुपम वर्मा
(@averma963) reported
@HGSupport Issue not resolved, website is still down, it's the 3rd day today. Very disappointed with your support.
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Jay Zippo
(@Beruud) reported
@HostGator @HGSupport I havent even had a chance to find a new host yet and they are already having more issues. SERIOUSLY PEOPLE. NEVER EVER USE THIS CRAP HEAP OF A SERVICE! JUST DON'T - THEY ARE HORRIBLE.
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Jono
(@chsweb) reported
@MattWoodwardUK I was JUST looking to move a few sites to Site Ground, from HostGator simply for .webp support. Is the extra cost worth it in your opinion? Nearly 4.5x more than HostGator.
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Innovation Studios®
(@InnovateStudio_) reported
@MerelyRBLX @HostGator You stole my PSTF with your bot in 2011-12 and never gave it back, karma in action ?
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Merely
(@MerelyRBLX) reported
Disappointed that @HostGator suspended my website without notice for excessive file storage. This was 2 days after their customer support told me in writing that everything was fine and I could keep all my files. Feels like a bait and switch.
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अनुपम वर्मा
(@averma963) reported
@HGSupport @HGSupport only reached out is not enough, you need to solve and fix it permanently, it's now 3 days and your server is down. Your technical team is unable to fix it. It's a frustrating experience for customers.
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Derelict Country
(@derelictcountry) reported
@Vahkiti @HostGator based nothingburger. But holy **** please don't like the Biomedia project die. I would cry
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Paula Gray
(@PaulaGrayChic) reported
@HostGator Two months ago you charged me 360 USD for a service I did not agree. I am still waiting for the refund you promised... Yesterday you closed the ticket while I still wait my money back = sounds like scam !! @TXAG
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अनुपम वर्मा
(@averma963) reported
@HostGator We have upgraded the VPS plan, ur support chat confirmed that there is no DOWNTIME of WEBSITE, EMAILS ( PLEASE CHECK THE ATTACHED SCREENSHOT OF THE SAME) wEBSITE WENT DOWN AS I have upgraded the plan I NEED my website to work urgently in 5 minutes.
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I need to come up with a clever name
(@FGOABORG) reported
@tcan1337 This. I worked at HostGator and could tell once they started pushing commissions on L1 support people, it started getting going downhill fast.
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Derek Ellington
(@DerekEllington) reported
@HGSupport can you please give us more information about the email outage?
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philosoReptar
(@effabl) reported
can't even login with #hostgator credentials
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Jude Pravin
(@judepravin85) reported
@HostGator are you guys really monitoring your customer support team ?
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Abundant HR Training
(@AbundantProTRNG) reported
Poor Customer service is reflected by the way you run your business! You get what you pay for! #Hostgator #Godaddy
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अनुपम वर्मा
(@averma963) reported
@HGSupport Problem is not fixed and website is down from last three days, is this your standard of support?
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Liam
(@Vahkiti) reported
@derelictcountry @HostGator I think this will suffice for now. Despite MOD and TTV being not on the greatest of terms anymore, again put very lightly, I can't imagine they would be as petty as to go after a beloved community resource like BMP and kick it while it's down.
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Liam
(@Vahkiti) reported
@HGSupport If you want to do anything, you can start by restoring our site to functionality, and responding properly to case #40312814 instead of simply just shutting us down without warning. The provided ticket is an ongoing thread with the webmaster that YOU failed to respond to properly.
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Edward Johnson
(@ImEdward83) reported
@HGSupport @HostGator any way I can talk to chat in this decade?? what a worst service. I want to renew hosting and now I"m in high doubt.
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MV Web India
(@mv_web) reported
It's now 1 hours and still @HostGator is not able to fix its server issues all our 40+ websites are down and I am continuously loosing customer just due to a irresponsible behavior by @HostGator @HGSupport
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Mr P
(@glenp) reported
My music fanzine website has been down for over a month. Just topped working. @HostGator failed miserably in restoring it. I have two accounts. This week-end I will have to re-build an entire site on another more competent server service. Just disappointed!
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Derelict Country
(@derelictcountry) reported
@Vahkiti @HostGator If this is as much as a shitstorm as you say it is, maybe uploading a video explaining the situation would help. Or at least as a preventative measure before TTV does and turns it into internet blood sports
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Aya bordany
(@AyaBordany) reported
@HostGator I have a problem with my account I subscribed but the domain is not working Please contact me it is very important
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Gummo
(@GummoXXX) reported
@HGSupport I still cannot login to my Cpanel, why did your company reset my password? I did not ask for that! I am at this point very angry at your company! You advertise support but you are not fixing my issue.
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Abhishek Jain
(@abhishekdgeek) reported
@HGSupport Sorry but I can't afford to waste my time with you. You broke my 2 years of trust. Downtime and downtime with 0 tech support. When raised for SLA breach the team said site is up right now.
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अनुपम वर्मा
(@averma963) reported
@HostGator @HGSupport @hostgatorindia Hostgator Support :: Case ID :: 40861991 Website is down from last 3days and you are not doing serious efforts to fix it. Can I expect a better service from you??