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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
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Hosting (50%)
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E-mail (23%)
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Domains (23%)
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Web Tools (3%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Salvador |
Hosting | |
| Recife |
Domains | |
 Ashburn |
||
 Bogotá |
Hosting | |
| Limeira |
Hosting | |
 Chandigarh |
Domains |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Jay Marroquin
(@JayMarroquin) reported
@HostGator is absolutely the worst hosting service provider I've ever had. Over the last month, multiple websites just randomly go down for over 5 minutes at a time. This happens multiple times a week. If I didn't have downtime notifications I wouldn't know about it.
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Debbie Forand 👋🌿💻
(@TheDigitalHippi) reported
@HGSupport Thank you, I have been in contact with them, and issues are resolved. However, the situation should never have happened in the first place.
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Lori Matthews
(@Runt4Ever) reported
@HGSupport So why are you billing me a week early..customer service rep is not helping
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Zennie Abraham CEO ZENNIE62MEDIA INC
(@Zen62com) reported
@omarnas @petsimk @HostGator Same problem here!
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Mobile Comparison
(@networkcompare) reported
@HGSupport @HostGator this is the final straw. DNS on all my domains has been down for 48 hours plus. Your engineers haven't even given me an update in that time let alone fixed it. Dozens of domains without working websites or email for multiple days is not acceptable!
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mrmansilla
(@mrmansilla) reported
@HGSupport Is HG with problems right now?
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Shawn Hennessey ☀️🍷
(@SevillaTapas) reported
So @HostGator @HGSupport... all my sites are down and I can't access my portal. What's going on?
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LordBaldTarnishedBeard (INFP-T)
(@BaldBeard69) reported
@HostGator @HGSupport is absolutely awful if you want to cancel your domain hosting package. Ugh. 🤬
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Think Utility Services
(@ThinkUtilitySer) reported
@HostGator @YouTube Hostgator I need your escalated support team to assist me. It's been over a week and a half since I've tried to prevent my SSL from going down. Goes down despite your feedback. Now my FTP is down from it. That's been down for a week and no feedback. Please help!
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Mobile Comparison
(@networkcompare) reported
@skystracloud I can access cpanel but think all DNS settings are lost because hostgator have had DNS down for 2 days now. I am on mobile without reliable internet and need sites and email accounts to be fixed!
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Think Utility Services
(@ThinkUtilitySer) reported
@HGSupport I need your escalated support team to assist me. It's been over a week and a half since I've tried to prevent my SSL from going down. Goes down despite your feedback. Now my FTP is down from it. That's been down for a week and no feedback. Please help! Case 42729777
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Jay Marroquin
(@JayMarroquin) reported
@HostGator is absolutely the worst hosting service provider I've ever had. Over the last month, multiple websites just randomly go down for over 5 minutes at a time. This happens multiple times a week. If I didn't have downtime notifications I wouldn't know about it.
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Debbie Forand 👋🌿💻
(@TheDigitalHippi) reported
So disappointed in @HostGator their support team has completely jacked up my sites. Who is your hosting company? #frustrated #blogger
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Anura Guruge
(@RealAnuraGuruge) reported
@HGSupport Yes. It was SCARY. I am HAPPY to login. Never got my Call Back!
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S. Simkus
(@petsimk) reported
@HostGator Is Hostgator down? Unable to open anything there - Dashboard, cPanel leads to “this site cannot be reached “
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ﻣﺤﻤﺪ ﺑﻦ ﺧﺎﻟﺺ
(@IbnKhalis) reported
Who else uses @HostGator? Been having a lot of trouble with them lately. Website has constantly been going down and they’re trying to leverage me to buy into an upgrade 😤 customer support is a nightmare! #incompetence
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Sandry
(@ScottSandry) reported
@HGSupport I have several tickets regarding this, guess how many have been supportive? Zero. It's almost a month long issue. It's the worst your company has ever been in 10+ years. Is the default just blame the customer now? You guys admitted to changes and that's when problems started.
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Lowie
(@klifokumu) reported
Hey @HostGator, what's up with your servers? all websites hosted buy you are literally down. This has been going on for a while now. Your support @HGSupport is not helping either!! #wordpresswebsite @WordPress
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Sandry
(@ScottSandry) reported
@HGSupport So what scam are you running as none of your excuses fit. Sent multiple emails from same ip (ccd myself on most) 1 still gets rejected (1 I didn't cc) so it can't be my ip as the rest went fine. Also no cloud hosted email has issues. Are you trying to force ppl to cloud hosting?
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kamal bunkar
(@kamal_bunkar) reported
@HostGator @HGSupport what a poor service, 1:30 minutes on chat & you guys not giving support. case ID. 42767820
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Mobile Comparison
(@networkcompare) reported
@HGSupport How can I have an ID when you have broken DNS so all my email accounts are not working? This has now been over 48 hours. DNS completely broken. All domains down, websites down, email down. No response whatsoever from Hostgator.
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Cartel Prohibido
(@CartelProhibido) reported
@TheEntrepYou @HostGator @Hostgator sucks. They left many customers without email for 7 days. After multiple claims, his response was a 2-month extension of his service.
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Mobile Comparison
(@networkcompare) reported
@HGSupport @HostGator Is this an actual joke? All my email accounts across dozens of domains have been down since you broke all DNS on all my VPS. Your admin now told me I need to reply to an email to fix this. DNS is down so I HAVE NO EMAIL ACCESS STILL! It's been over 48 hours!
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The Entrepreneurial You Media
(@TheEntrepYou) reported
Why is @HostGator support doing this to me? They partially helped me and left me hanging, now I am back to square 1. Because of this I am unable to update my site with today's episode of the podcast.
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Hannan
(@Hannalytics1) reported
you will have to find a web hosting service for your site. Some services will cost you a lot of money, but you can find good hosting services on a budget. Examples of cheap but quality hosting services are Hostinger, HostGator, and BlueHost, (4/11)
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GoGoGadgetGuy
(@gogogadgetguy) reported
@EthaanJack Yes @HostGator is losing a customer .
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Think Utility Services
(@ThinkUtilitySer) reported
@HGSupport I've had an FTP issue for over a week and nobody can fix it. Please help. Case #42865159
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Chantal Jones
(@yahighnez2u) reported
@HGSupport Hello…I’m unable to login to my portal. May I receive assistance with this please?
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Jay Marroquin
(@JayMarroquin) reported
This is what happens when groups such as @NewfoldDigital (formally Endurance International Group) snatch up every local ISP they can and gut it to the bare minimums all in the name of profit. All of @HGSupport is now outsourced to India and it honestly sucks.
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Think Utility Services
(@ThinkUtilitySer) reported
@HGSupport Done and I messaged you more information. Can someone fix my port? I've tried for 7 days now and no help.