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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
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Hosting (50%)
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E-mail (23%)
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Domains (23%)
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Web Tools (3%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Recife |
Domains | |
 Ashburn |
||
 Bogotá |
Hosting | |
| Limeira |
Hosting | |
 Chandigarh |
Domains | |
| Chandigarh |
Domains |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Banko
(@animationDad) reported
@learner_lab @dannyjeffers @HostGator There response Before we proceed, I just want to let you know that our team is already aware of sudden disconnection while our customer is chatting with us. This is already being worked on and resolved by our Admins, in any case we got disconnected,
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Danny Jeffers
(@dannyjeffers) reported
from
Düsseldorf District, Nordrhein-Westfalen
@HostGator Is there an outage right now? The host gator site is giving me errors… AND all my sites are down. Chat support is dead still at a 5-min wait and hasn’t changed.
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Jeff Rogerson
(@jeff_rogerson) reported
@ryandouglas0410 @HostGator @HGSupport Can you tell me how long you’ve been experiencing this deteriorated service. I only noticed this morning, but I haven’t been around my site since Thursday.
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Pure Elements Consultancy Ltd
(@PureElementsCo1) reported
@RedRockWesterly @HGSupport Something is going on because this is day 2 of issues for us. I'm not on a 15 minute wait to chat with someone.
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Billy Dann
(@BillyDann1) reported
Hey @HGSupport I'm having problems logging into my website - are your servers having issues?
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RedRock
(@RedRockWesterly) reported
@PureElementsCo1 @HGSupport yeah, i got on that chat applet/page, and it kept moving from 15 to 10 back to 15 minutes. @HGSupport won't admit, or worse, doesn't know there's a siteside issue occuring at the moment, it's very frustrating #HostgatorDown
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Stephen Artem
(@StephenArtem) reported
@drawingporno Thank You and I know. I have seen professional Photographers get axed with just butts. I feel like the Matrix where the octopus things come and hunt your down, and I'm not far off. I actually looked up hosting for adult content and Hostgator was in the top 5 if not 2nd.
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KOFI 🇨🇦 🇹🇹 🇬🇭
(@blackkingkofi) reported
Hostgator sucks 💩
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Marcelo Alva C.
(@malva618) reported
@HostGator @WooCommerce I have problems with my server since yesterday. Yesterday I contacted you and you told me that it would be solved soon. But more than 10 hours have passed and the problem continues. This is causing me economic problems. Are you going to make a discount on the service?
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Werner G. Patels
(@PatelsWerner) reported
@realbeneverson @HGSupport Yes, all sites are down. Don’t bother with a support request, it’s useless. They’ll figure it out eventually. Unfortunately, the Gator is not exactly the brightest bulb in the chandelier.
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sourav
(@iamsouravj) reported
Worst hosting experience @hostgatorindia @HostGator tickets not resolved , agent untrained! Not sure how somebody can trust them for website! Shockingly poor #CustomerExperience @HGSupport
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Intercon Messaging
(@InterconMessage) reported
@HGSupport We are having trouble with our VPS? Is there an outage?
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KOFI 🇨🇦 🇹🇹 🇬🇭
(@blackkingkofi) reported
Hey twitter followers if you thinking about getting a website done do not use @HostGator for your hosting. They always have issues with hosting and they have the shittiest support ever!
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Moe Long
(@mitchellclong) reported
Anyone else having major @HostGator issues? This is the second time in two days that two of my websites have gone offline
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Pete Moring
(@PeteMoring) reported
Is #Hostgator/@HGSupport DOWN??? 😵💫🤔
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KOFI 🇨🇦 🇹🇹 🇬🇭
(@blackkingkofi) reported
@HostGator you guys have the worst support!
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S Lane Porter
(@writerlane) reported
@iamsouravj @hostgatorindia @HostGator We lost so many updates because something bad would happen over there and they'd install an older back up. They'd always say nothing happened but we had file date comparisons to prove it. Finally moved our site away. Ugh. I feel your pain.
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Banko
(@animationDad) reported
@dannyjeffers @HostGator Same problem with me #hostgator
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Carlos Carmona
(@carloscarmonac) reported
@HGSupport I have 2 vps dropped more than 30 minutes ago. I opened a support ticket and no one responds. It is urgent. I have all my clients without service.
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Ronnie Feng
(@FengRonnie) reported
@HostGator hosting is down and my email is toast too
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Zadina Abayas
(@ZadinaAbayas) reported
@HostGator my site has been doing down repeatedly. Your reps sold me packages and I’m still having the same issues. Who is the owner of HostGator???? Is this how your company works???
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sourav
(@iamsouravj) reported
@hostgatorindia The worst hosting provider! No complaint resolution system! No resolution even after raising multiple complaints and no transparent escalation. Mechanism! #customersrrvice #CustomerExperience @HostGator @HGSupport
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Marcelo Alva C.
(@malva618) reported
@diegoaccs @HostGator @WooCommerce I have this problem since yesterday too.
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Pure Elements Consultancy Ltd
(@PureElementsCo1) reported
@RedRockWesterly @HGSupport It’s doing the same for me. This is my 3rd time contacting them. I understand an outage but why is the Php warnings showing on the front end. On the backend, it’s saying no database repair and everything is fine when it’s not. They kept telling me that it’s down for maintenance.
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Ryan
(@LayDownABrick) reported
Hostgator is the worst company on the face of the Earth. Had a great push day, though. Almost makes up for it.
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alces alces
(@alces0alecs) reported
@HostGator @HGSupport Your service is becoming unreliable. Servers are down again. Support chat is not working. I called and heard it will be 4-8 hours without business email, website or FTP. Im ready to switch. Fix your ****.
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Bülent Özek
(@ozekbulent) reported
@HostGator @HGSupport Dear @HostGator, I am having an issue with my e-mails. I couldn't send e-mails more or less 36 hours. Could some one help me please ? This is urgent for me. Thank you. Case ID: 40390132
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Ryan Douglas
(@ryandouglas0410) reported
@jeff_rogerson @HostGator @HGSupport They are having server problems
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Kelly Wright
(@keeksssss) reported
@HostGator The “escalated” support with this company is a joke - TEN days without a website and I can’t even get anyone to call me back. I will NEVER use Hostgator again.
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Andrés Rojas
(@AndrsRojasPati1) reported
@HGSupport But my email is not receiving msgs because of the MX registry, so I can't login