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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.

Problems in the last 24 hours

The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Hostgator Outage Chart 12/13/2025 20:25

At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hostgator users through our website.

  1. Hosting (38%)

    Hosting (38%)

  2. E-mail (19%)

    E-mail (19%)

  3. Domains (19%)

    Domains (19%)

  4. Cloud Services (17%)

    Cloud Services (17%)

  5. Web Tools (7%)

    Web Tools (7%)

Live Outage Map

The most recent Hostgator outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
BrazilLuziânia E-mail
BrazilCascavel Hosting
BrazilCuritiba Hosting
United StatesShirley Domains
BrazilAraras E-mail
IndiaCochin Hosting
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

  • Kod_ange1 Kod_ange (@Kod_ange1) reported

    @HGSupport @HostGator I signed up for your service and continuously received bad service which made me take up the 45 days cancellation with refund. It has been 5 weeks since I cancelled and the refund has still not been effected. How far can this #HostgatorBadService go?

  • XanderSoldaat Xander Soldaat (@XanderSoldaat) reported

    @HostGator I started using vim since 94, and have ever since, but that's only because I never figured out how to exit it. (just kidding, I love vim)

  • TheRealSlyFox Slfxvb (@TheRealSlyFox) reported

    @HostGator @weebly count your days! For the last 2 weeks I have been waiting for you to fix this glitch that prohibits me from editing my site. Do you understand how PROBLEMATIC that is?!? You haven’t offered me a single work around & I’ve had to be the 1 to reach out each time!

  • SerAvium_Twitch SerAvium (@SerAvium_Twitch) reported

    @MattRPD @streamlabs @TwitchUKI I went through Namecheap, HostGator, Cloudflare, and Wordpress but you'd have to build it on your own or invest in someone to build it for you. It can be a bit expensive to get started, but the upkeep isn't bad if you go long-term (every 10 years).

  • nyonimkata Mkata Ndomondo (Babu) (@nyonimkata) reported

    @HostGator A year has been so tough, Hostgator support is going down everyday. One website in my dedicated had issues, you restricted access to entire server asking me to rectify, i replied back 10 hours back, but nothing from your side and server is down, i chat with support but no help

  • BOOMBound 💥BOOM Bound (@BOOMBound) reported

    I’m facing an issue where the #unity desktop app doesn’t support #Firebase. So I’ll have to write REST APIs in WordPress. I haven’t done it yet, so I am trying it out and have to check with #hostgator. So depending on the solution I come up with, this might be a little delayed.

  • AssayDigest AssayDigest (@AssayDigest) reported

    💥WEBSITE ISSUE💥 Our apologies to all our visitors. Escalated Tech support at @HostGator emailed to say they worked on an issue that turned out to completely destroy the look, feel and navigation of our website. Hopefully they will priotise and correct the mess asap. @HGSupport

  • ellenspertus Ellen Spertus (@ellenspertus) reported

    @ionos_com @HostGator I ended up going with @HostGator. Although they were never able to tell me why I wasn't receiving their PIN reset emails, their phone support was excellent and I believe I've migrated everything successfully.

  • JulicePerpetual Julice Perpetual (@JulicePerpetual) reported

    Just to be sure, a member of the HostGator support staff, not our staff!

  • franklyankish A n k i s h (@franklyankish) reported

    @HGSupport Need help as still could not find it.

  • burningvi0lence Aaron (@burningvi0lence) reported

    @HostGator how about your fix your servers that are down instead of posting garbage to social media. just a thought.

  • burningvi0lence Aaron (@burningvi0lence) reported

    @HostGator how about you fix your servers that are down instead of posting garbage to social media. just a thought.

  • SimCoder_here 〈 simcoder /〉 (@SimCoder_here) reported

    If all you do is one thing (in this case hosting servers) you should at least try and be good at it. I chose @HostGator precisely to not have to deal with problems like this, incredibly disappointed.

  • ThePhilEmery The Phil Emery (@ThePhilEmery) reported

    @HGSupport Hey is your support system down?

  • almasmlk Almas Malik (@almasmlk) reported

    thanks for the harrasment @HostGator @HGSupport @hostgatorindia Will be taking legal actions against you. Pathetic service & support.

  • AlexisH82746482 Alexis Huffman (@AlexisH82746482) reported

    I always encounter issues when trying to solve a technical issue with @HostGator @HGSupport. They seem to just outsource Support to people who have no idea what they are doing.

  • ZennieAAbraham Zennie Abraham CEO Zennie62Media, Inc. / Zennie62 (@ZennieAAbraham) reported

    Rather than help me @HGSupport has sent nasty email after nasty email explaining why they basically can't - even though I am paying for the service.

  • kkirkland1977 Kevin Kirkland #BLM #AlphabetEnforcer (@kkirkland1977) reported

    Does anyone have experience with getting a website taken down for violating the host company's T&C. Specifically HostGator. #LoveIsLove

  • hollyrlandis Holly Landis (@hollyrlandis) reported

    @CatCrawf Avoid Hostgator at all costs, never had anything but issues with them for myself & clients. Bluebottle were fairly decent when I used them a couple of years ago.

  • secb0t secb0t (@secb0t) reported

    @HostGator @bluehost The following website is sent out via #phishing emails and hosted by one of you: hxxps://wishboneventures[.]com It is used to redirect to different #phishing sites and was reported a while ago. Please take it down.

  • franklyankish A n k i s h (@franklyankish) reported

    @HGSupport I don't need an explanation, I need a cancellation and refund for a domain for which I am charged, but never gave the consent or willing to hold the domain.

  • kkirkland1977 Kevin Kirkland #BLM #AlphabetEnforcer (@kkirkland1977) reported

    Does anyone have experience with getting a website taken down for violating the host company's T&C. Specifically HostGator. It might be a long shot but I can't stand in the heat and protest so you do what you can.

  • redrockrick CEO of Cancun 👊 (@redrockrick) reported

    @RyanNegri I think you would have to work with someone like GoDaddy or Hostgator. I think that they can contact that person and negotiate for you. I pay $4.99 per year for a url auction service from GoDaddy, but I’m not sure what it includes

  • ZennieAAbraham Zennie Abraham CEO Zennie62Media, Inc. / Zennie62 (@ZennieAAbraham) reported

    @EthaanJack Suggestions? @HGSupport writes me as if they do not want to fix their own server.

  • WALTAWILSON Warren Wilson (@WALTAWILSON) reported

    @HostGator so im being scammed by Hostgators support in the east, a tech scam by a company based in Texas....

  • markjgardner Mark Gardner (@markjgardner) reported

    @i_kolisnyk @HostGator I was looking for a fairly turnkey but sophisticated solution. Didn’t want to spend writing time faffing about with the blogging system. Been down that road before.

  • SardarMandokhel Sardar Hayaat Mandokhel (@SardarMandokhel) reported

    @HGSupport its very annoying that your chat support has never been supportive never provided me any solution, having no choice i always make direct calls to ur contact +1 7135745287 which lasts for almost half an hour to give very basic support while my ph bill is multiplying

  • PixelChefs Alex Alexakis (@PixelChefs) reported

    @YoungbloodJoe I understand that HostGator is not the best choice for hosting, but it's not horrible, we have clients with sites hosted in HostGator that load in 1-2 secs on 3g network. Want to truly destroy your site try GoDaddy hosting.

  • shezee611 Khurram Shahzad (@shezee611) reported

    @HostGator Please hire a good customer service and experts of hosting. At the moment completely useless team. One of my subdomain is down from last 7 hours no one responded to my ticket yet.

  • samarinamkhan Samar Inam Khan | সমর ইনাম খান (@samarinamkhan) reported

    So, this will be second time I am about to leave GoDaddy, First time they tried to get much more money from me, I was at Hostgator first, though it was better but then few issues, now I have 2 websites at GoDaddy and lose my money, but have no options They reply you in hours