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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
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Domains (37%)
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E-mail (33%)
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Hosting (19%)
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Web Tools (7%)
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Cloud Services (4%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Dallas |
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| Winter Park |
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 Pelotas |
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| Warrensburg |
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 Bogotá |
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 Guadalajara |
Hosting |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Gardner
(@markjgardner) reported
from
Houston, Texas
.@jetpack told me my site was down for 12 minutes. This has been happening more often. @HostGator, what’s going on over there? /cc @HGSupport
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Teaching 4 Business
(@t4bacademy) reported
@HGSupport - any idea when your VPS Support team are likely to fix our VPS. We have clients unable to access their email or web sites since Saturday evening, and all support keep saying is "Our VPS Admin are working on it and cannot give an estimated time for fix"!
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Tom Tolkien
(@tomtolkien) reported
@HGSupport The whole hosting is down and your chat support doesn't care.
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LandlordChris
(@_LandLordChris) reported
The @HGSupport sending me a ticket number for Admins to discuss issue. Charge you early then dont let you cancel. Thats shady. Long time customer here too. Shame! @HostGator
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Daniel Praciano Nobre
(@danpnobre) reported
@HostGator Houston, I have a problem.
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Regain your name
(@regainyourname) reported
@HGSupport Now those actions - not authorized by us or our developed - directly caused our website to go down. Please apologize.
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David Joffe ⌨🖌🎨
(@d_joffe) reported
@skystracloud Actually I was totally happy with HostGator's service for years - never had problems But at some stage HG wanted to a high per-site fee for SSL certs when everyone else was offering free certs - so I decided to try SG. In hindsight I probably would've been happier just paying
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Hunter Shaun
(@HunterShaun2) reported
I am happy to switch my Hosting from @GoDaddy to @HostGator it's the best Hosting service provider and tech support also as godaddy service and tech support is wierd, specially one of their support guy nikhilraj 👎 #GoDaddy #hostgator #godaddysucks
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aronco
(@aronco) reported
@hostdime can you move my site to godady or hostgator? All day The server is still down and no one now when it be on line again helpdesk ticket 2807743
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David Joffe ⌨🖌🎨
(@d_joffe) reported
@skystracloud For their part, SiteGator's support have at least now replied with a fix that looks like it may fix the problem, so am running tests now. I was previously mostly happy with HostGator - so I may try move back to them if things don't settle with SG.
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Pedro Oliveira
(@PedroOl39048195) reported
@HostGator someone can help me ? I got charged with a new year subscription automatically without any warning. I want to cancel it and get refounded. Thank you
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Santi Fox
(@iamsantifox) reported
one site I made using semplice is slow and running on @GoDaddyHelp the other on @HGSupport and it's running fine.
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Hunter Shaun
(@HunterShaun2) reported
I am happy to switch my Hosting from #GoDaddy to #hostgator it's the best Hosting service provider and tech support also as godaddy service and tech support is wierd, specially one of their support guy nikhilraj 👎
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Chestnut Foxx - OnlyChestnut.com
(@Chestnut_Foxx) reported
Oh good, my website is down again. What's going on, Hostgator?
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Hunter Shaun
(@HunterShaun2) reported
@GoDaddy is not providing me any solution to creating my subdomains, it's not helpful as it says a dedicated Support but always the send me a link to do it by myself, finally i am moving to @HostGator babye ****** #godaddy #godaddysucks
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morilo
(@_mulu) reported
hey @HostGator I'm trying to access the CPanel from my client area but no success, the button just disappeared. Also tried to open a ticket through the support area and no success too. I have a job to finish, could you cooperate with me, please? @HGSupport @HostGatorBrasil
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Victor Westmann 🇧🇷🇨🇦
(@vwmannn) reported
@bruh_brigade @AdamIT10 Don't confuse #Hostinger (could be good) with #Hostgator (for sure terrible). Be careful! :-)
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Home Of Jewelry ✨
(@xotified) reported
@HostGator I have never been as spammed as I've been since giving you my information. I'm averaging 50 calls a day and close to 30 emails. Smh.
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Regain your name
(@regainyourname) reported
@HGSupport We won’t be needing, requiring or ever asking for your help.
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Chessie 🦄
(@ChestnutPlays) reported
What the hell, Hostgator? I spent hours with you Friday night getting all my sites back up and now they're all down again?? WHAT. THE. HELL.
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LandlordChris
(@_LandLordChris) reported
My due date is 5/13/21, @hostgator charged me early then say I cant cancel the dedicated server. WOW.
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Tom Tolkien
(@tomtolkien) reported
@HGSupport Hostgator, we lost a longstanding client today as a result of your support engineer's unprofessional actions.
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Ahmed 👌👌
(@ahmedelsayed739) reported
@HostGator The worst server ever, can you imagine your emails stopping suddenly for 10 days! HostGator, never trust this server, their technical support is so weak 😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡
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Mr Liambi
(@mrliambi) reported
@HGSupport So it is okay to send / receive spam as long as you pay more. I see... and when exactly did you realize you could monetize this "Bug" I have been an hostgator customer 10 Years, never have I had any trouble with Catch all , until you decided I should pay to enjoy it.
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Mr Liambi
(@mrliambi) reported
@hgsupport @hostgator 2 issues : 1) Unable to log into customer portal 2) Paid package still suspended
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Ahmed Abdou
(@Ahmed_3bdo) reported
@HGSupport @HostGator 8 hours to fix an error, with support tem don't know what is SLA
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Regain your name
(@regainyourname) reported
@HGSupport #31947237 your ‘support’ made changes to our website and now our website no longer works.
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GODDESS KITTY
(@Blonde_kitty_x) reported
@WillowBouvier I would actually, @HostGator have been really really helpful if there have been any problems, and they're SW friendly!
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Regain your name
(@regainyourname) reported
Our site was down today for three hours because @HGSupport Hostgator made changes to it - changes not authorized by us or our developer. @Hostgator offered no apology, provided no fix and gaslighted our developer. Our advice: never use Hostgator if you value your web presence.
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Erick Parera
(@erickparera) reported
@HGSupport @HGSupport in the support chat, 4 agents attended and none of them could help me transfer a domain, shouldn't their system do it automatically?