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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.

Problems in the last 24 hours

The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Hostgator Outage Chart 02/09/2026 11:20

At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hostgator users through our website.

  1. Hosting (48%)

    Hosting (48%)

  2. E-mail (23%)

    E-mail (23%)

  3. Domains (19%)

    Domains (19%)

  4. Cloud Services (6%)

    Cloud Services (6%)

  5. Web Tools (3%)

    Web Tools (3%)

Live Outage Map

The most recent Hostgator outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
IndiaGreater Noida Cloud Services
MexicoSolidaridad Cloud Services
PeruLima Domains
Costa RicaSan José Hosting
BrazilVotorantim E-mail
AustraliaSydney Hosting
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

  • abpcontent Sidd (@abpcontent) reported

    @shwnhll @JepsenThomas @kinsta is yet to disappoint me in 4 years. I have worked with Bluehost, Hostgator, Dreamhost, Hostinger, KH, WPEngine, SiteGround, Rocket, and probably some more that I can't recall right now. I think they compete for the top 3 positions in customer support IMHO.

  • CEOConsultants LOUIS (@CEOConsultants) reported

    @HostGator @HGSupport is it acceptable for a dedicated server to be down an entire week? #Hostgator #TerribleHosting #BadCustomerService

  • Stevemartin1974 Stephen Martin (@Stevemartin1974) reported

    @HostGator Totally beside myself that you feel 24 response time is acceptable when a site is down

  • yunhomatata_ give them the cubes 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@yunhomatata_) reported

    Hostgator, worst customer service in existence

  • TonathiuVargas1 Tonathiu Vargas (@TonathiuVargas1) reported

    @HGSupport my VPS has been down for almost 24 hours, my business depends 100% on my server, from what I see I am not the only one with this problem, could you tell us what is happening? mi case # 44722279.

  • rich_debusk Rich DeBusk (@rich_debusk) reported

    @HGSupport what are you doing to fix the Weebly problem so that I can update? Is it time to leave HG?

  • yunhomatata_ give them the cubes 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@yunhomatata_) reported

    @HostGator why so long to respond. Please help, I need to get back online asap

  • LeeKHempfling Lee Kent Hempfling (@LeeKHempfling) reported

    @HGSupport hey guys... what's up. support chat is down, FTP will not list contents of a working domain.. what's up?!?!

  • dmv_tradesmen Joseph Martinelli (@dmv_tradesmen) reported

    As per my Media Department All of our websites that are under a @HostGator server with Wordpress installed are down.

  • srihari147 Hari (@srihari147) reported

    @HostGator wrost experience,Customer service is too slow they are not resolving my problem since 4 days .

  • dmv_tradesmen Joseph Martinelli (@dmv_tradesmen) reported

    @elemntor host gator support @HGSupport has removed your plugin from my Wordpress site because it was causing an Error 500, have you received any other reports from anywhere else?

  • H0rnsby_ h0rnsby (@H0rnsby_) reported

    @HostGator Our entire server has been down for over a day. No help from support, they just keep saying they'll email us when it's fixed. No explanation. We do a lot of business with you and recommend you to clients. Definitely will be switching.

  • manuelaisazai MI (@manuelaisazai) reported

    @H0rnsby_ @HostGator We have the same problem!, no solution yet; we have lost sales and customers

  • dmv_tradesmen Joseph Martinelli (@dmv_tradesmen) reported

    @HGSupport An hour has passed and no tech support has been provided? Help?

  • VolkanErsan Volkan Ersan (@VolkanErsan) reported

    @Stefani19834478 I've been with them for over a decade. Honestly, their chat support is pretty up to par except for this on-and-off Chrome issue. Especially compared to GoDaddy's disastrous customer service #hostgator #godaddy

  • mervesayin_ Merve Sayın (@mervesayin_) reported

    @HGSupport Customer support is terrible. I wish I'd known this before deciding on my host!! @HostGator @HGSupport

  • AshishMhatre21 Ashish Mhatre (@AshishMhatre21) reported

    Don't buy @HostGator their service is horrendous. #hostgator #ThirdClassHosting

  • LeeKHempfling Lee Kent Hempfling (@LeeKHempfling) reported

    @HGSupport cache does not save in my browsers.. just tried support nothing i said showed up except the first question which was repeated about 8 times. they asked for a PIN, godaddy perhaps but you were never that **** retentive. got no answer no help and no care what happened to hostgator?

  • mervesayin_ Merve Sayın (@mervesayin_) reported

    @HGSupport My website doesn't work and I lost so many customers. Because of SSL Certificate. Even though I paid SSL Hostgator is responsible for this situation. Even though I asked for the support they did nothing because I don't give them a security pin!

  • turqnet Graham Talbot (@turqnet) reported

    @isobel_b @writerlane @HostGator This issue continues for my clients. What will it take to get this finally fixed? It is an embarrassment and I will potentially lose my biggest client if this isn't resolved asap.

  • Alder_Smoke ⚡️Critter - Recovering⚡️ (@Alder_Smoke) reported

    @TehZee Hostgator. They used to be a lot cheaper, I dunno what ******** happened.

  • Stevemartin1974 Stephen Martin (@Stevemartin1974) reported

    @HGSupport Chat tells me to wait 24 hours before the admins will respond to my issue.

  • Stevemartin1974 Stephen Martin (@Stevemartin1974) reported

    @HostGator Faster responses from tech support would help protect your customers for sure.

  • dmv_tradesmen Joseph Martinelli (@dmv_tradesmen) reported

    Tech support is a 35-40 min wait. My media team is waiting, As of now they haven’t received a call back! @HGSupport

  • srihari147 Hari (@srihari147) reported

    @HostGator I’m trying to reach through call .The customer service number are not working now .please let me know do really care about customer.

  • Stevemartin1974 Stephen Martin (@Stevemartin1974) reported

    @HostGator For the record.. site was suspended over 16 hours ago and still waiting for your "crack" support team to respond to emails. #BadService

  • SeamanPandita Pandita (@SeamanPandita) reported

    @HGSupport Your chat support no longer works - loads for infinity with no end in sight. Is this the only support contact? If so I need to talk to someone about security issues and vulnerabilities.

  • carolmoore1776 Carol Moore (@carolmoore1776) reported

    anyone know why @Hostgator #Hostgator billed me 2 weeks before they said they would and I can't find similar billing #s on their account. are they hacked? their phone support useless.

  • Stevemartin1974 Stephen Martin (@Stevemartin1974) reported

    @HostGator Can you imagine wanting to do this.. but your site is down?

  • AttorneyDiaz Dario D. Diaz (@AttorneyDiaz) reported

    @hgsupport Who's bag do I have to butter to get my outgoing email working? 4 weeks and 10 support sessions and my outgoing email is a dice roll. Maybe it shows up, maybe it doesn't. email roulette must be a thing @HostGator