Hostgator status: hosting issues and outage reports

No problems detected

If you are having issues, please submit a report below.

HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.

Problems in the last 24 hours

The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (IST)	Number of reports	Baseline
Apr 26, 4:30 PM GMT+5:30	0	0
Apr 26, 4:50 PM GMT+5:30	0	0
Apr 26, 5:10 PM GMT+5:30	0	0
Apr 26, 5:30 PM GMT+5:30	0	0
Apr 26, 5:50 PM GMT+5:30	0	0
Apr 26, 6:10 PM GMT+5:30	0	0
Apr 26, 6:30 PM GMT+5:30	0	0
Apr 26, 6:50 PM GMT+5:30	0	0
Apr 26, 7:10 PM GMT+5:30	0	0
Apr 26, 7:30 PM GMT+5:30	0	0
Apr 26, 7:50 PM GMT+5:30	0	0
Apr 26, 8:10 PM GMT+5:30	0	0
Apr 26, 8:30 PM GMT+5:30	0	0
Apr 26, 8:50 PM GMT+5:30	0	0
Apr 26, 9:10 PM GMT+5:30	0	0
Apr 26, 9:30 PM GMT+5:30	0	0
Apr 26, 9:50 PM GMT+5:30	0	0
Apr 26, 10:10 PM GMT+5:30	0	0
Apr 26, 10:30 PM GMT+5:30	0	0
Apr 26, 10:50 PM GMT+5:30	0	0
Apr 26, 11:10 PM GMT+5:30	0	0
Apr 26, 11:30 PM GMT+5:30	0	0
Apr 26, 11:50 PM GMT+5:30	0	0
Apr 27, 12:10 AM GMT+5:30	0	0
Apr 27, 12:30 AM GMT+5:30	0	0
Apr 27, 12:50 AM GMT+5:30	0	0
Apr 27, 1:10 AM GMT+5:30	0	0
Apr 27, 1:30 AM GMT+5:30	0	0
Apr 27, 1:50 AM GMT+5:30	0	0
Apr 27, 2:10 AM GMT+5:30	0	0
Apr 27, 2:30 AM GMT+5:30	0	0
Apr 27, 2:50 AM GMT+5:30	0	0
Apr 27, 3:10 AM GMT+5:30	0	0
Apr 27, 3:30 AM GMT+5:30	0	0
Apr 27, 3:50 AM GMT+5:30	0	0
Apr 27, 4:10 AM GMT+5:30	0	0
Apr 27, 4:30 AM GMT+5:30	0	0
Apr 27, 4:50 AM GMT+5:30	0	0
Apr 27, 5:10 AM GMT+5:30	0	0
Apr 27, 5:30 AM GMT+5:30	0	0
Apr 27, 5:50 AM GMT+5:30	0	0
Apr 27, 6:10 AM GMT+5:30	0	0
Apr 27, 6:30 AM GMT+5:30	0	0
Apr 27, 6:50 AM GMT+5:30	0	0
Apr 27, 7:10 AM GMT+5:30	0	0
Apr 27, 7:30 AM GMT+5:30	0	0
Apr 27, 7:50 AM GMT+5:30	0	0
Apr 27, 8:10 AM GMT+5:30	0	0
Apr 27, 8:30 AM GMT+5:30	0	0
Apr 27, 8:50 AM GMT+5:30	0	0
Apr 27, 9:10 AM GMT+5:30	0	0
Apr 27, 9:30 AM GMT+5:30	0	0
Apr 27, 9:50 AM GMT+5:30	0	0
Apr 27, 10:10 AM GMT+5:30	0	0
Apr 27, 10:30 AM GMT+5:30	0	0
Apr 27, 10:50 AM GMT+5:30	0	0
Apr 27, 11:10 AM GMT+5:30	0	0
Apr 27, 11:30 AM GMT+5:30	0	0
Apr 27, 11:50 AM GMT+5:30	0	0
Apr 27, 12:10 PM GMT+5:30	0	0
Apr 27, 12:30 PM GMT+5:30	0	0
Apr 27, 12:50 PM GMT+5:30	0	0
Apr 27, 1:10 PM GMT+5:30	0	0
Apr 27, 1:30 PM GMT+5:30	0	0
Apr 27, 1:50 PM GMT+5:30	0	0
Apr 27, 2:10 PM GMT+5:30	0	0
Apr 27, 2:30 PM GMT+5:30	0	0
Apr 27, 2:50 PM GMT+5:30	0	0
Apr 27, 3:10 PM GMT+5:30	0	0
Apr 27, 3:30 PM GMT+5:30	0	0
Apr 27, 3:50 PM GMT+5:30	0	0
Apr 27, 4:10 PM GMT+5:30	0	0
Apr 27, 4:30 PM GMT+5:30	0	0

At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hostgator users through our website.

E-mail (32%)
Domains (29%)
Hosting (23%)
Cloud Services (10%)
Web Tools (6%)

Live Outage Map

The most recent Hostgator outage reports came from the following cities:

City	Problem Type	Report Time
Santiago	Domains	5 days ago
San Miguel de Allende	E-mail	7 days ago
Santa Clara	Web Tools	9 days ago
Oaxaca	Hosting	10 days ago
Thornton	E-mail	17 days ago
Chisinau	E-mail	17 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

Lucho Señal⚡️ (@Luchocalabera) reported 56 seconds ago
@HostGator @_CooLesT_ All ready did Server is down forma TVE last 5 hours at least
Satyam Gupta (@TheSatyamGupta) reported 1 minute ago
Our website has been down for 6 hours and the server issue is not yet fixed. @BigRock @HostGator claims 99.9% uptime in spite of this we are facing this issue.
True Signal Media (@TrueSignalMedia) reported 2 minutes ago
Hey @HostGator — your “Live Chat” and “Support” links loop back to your own help page. I’ve got a valid SSL installed, DNS and Cloudflare set up correctly, but my site’s stuck in an HTTPS redirect loop (ERR_TOO_MANY_REDIRECTS). Your backend needs to resync the SSL vhost or restart Apache. Any chance someone competent can help me out today?
CENSORED BY T!!TTER (@PeterVadala) reported 6 minutes ago
. @hostgator I had to cancel a credit card because of your billing vulnerabilities. What the heck is going on over there?!?!?!?! @bluehost help!!
King Stanky (@TheKingOfStank) reported 6 minutes ago
@MichaelFKane Time to set up your domain on a proxy that redirects traffic to a bunch of different services, 1 amazon, 1 hostgator, 1 idk something else. Then have them load distribute based on availability. You can never be too safe.
Stan Vee (@Stan_VeeS) reported 11 minutes ago
@FakeUncleNemo @zrkann I got out of @HostGator about 10 yrs ago. They sabotaged one of my servers and asked $250 for "emergency upgrade". Funny enough, the support engineer who I was on the phone with, fixed it without it but had to switch it off again so they could keep the scam going 🤡
Misty Lake | Photographer (@Misty_Lake) reported 12 minutes ago
@HGSupport I never had a free plan. The email address doesn't say HostGator or Gator in the domain.
Kurian OS (@Achayan) reported 13 minutes ago
@HostGator That's crazy, if we have some issues which we can't resolve through the online chat, then there is no way to contact a authoritative person ?. I guess I need to look in to other hosting options then..
HostGator Support (@HGSupport) reported 14 minutes ago
@FeoAmante @HostGator Hey, Feo. We'd like to look further into this and get your site back online. Please send us a DM with any open (or closed) ticket IDs related to this issue, and we'd be happy to assist you from there.
Egerton Sinclair (@Eg_a_Sinclair) reported 17 minutes ago
@skystracloud Hey, no it didn’t so I’ve moved to a new provider. Had enough of hostgator and their lack of customer service
Shamail Aijaz (@shamailaijaz) reported 17 minutes ago
@HGSupport I've already given you my ticket number in my yesterday's tweet S-2195876... It has been 6 days now... Your customer support is completely dead, including toll free number and chat.
Steve Mulls (@mulls2go) reported 19 minutes ago
@HGSupport Issue is back again.
Mayank Kothari (@MayankKothari09) reported 20 minutes ago
@BigRock @hostgatorindia X HostGator → BigRock migration. Same email on both platforms = migration failed. Domains moved there, hosting stayed here. Now they want me to hand over hosting directly to clients. Not acceptable. Indian businesses deserve better service standards.
Dayna | Startups & Growth | #AI (@dayna12121) reported 20 minutes ago
@voytekbereza @HostGator Support quality matters just as much as uptime and pricing. Hoping this gets addressed quickly. Would appreciate an update from the team soon.
Alex | Vibe Coder (@AlexVibeCode) reported 22 minutes ago
@ChristianNFocus @HostGator That’s the worst kind of billing hit — not just expensive, but disconnected from actual usage.
Shawn Brown (@shawnbb13827) reported 23 minutes ago
@HostGator I've been on the phone with your so called Customer Support. Straight useless. It would probably help if they spoke true American language, but like every other call center - your **** is all outsourced!
TBC🏄‍♂️❎ (@tennisballchips) reported 25 minutes ago
@HostGator @WordPress Now it's created a whole new set of problems. At first, it kept directing me to some weird temporary domain. Then I logged in and updated the settings and now it's a 403 error page. Hours of my time is going down the drain for no reason.
Chris McElroy SEO (@seochrismcelroy) reported 26 minutes ago
@hostgatorserver Nice that you don't provide any phone support at all for domain names. I selected domain name in the menu. The people on the phone said since I don't have hosting with you they can't help me and nobody can help on the phone only in live chat that keeps getting disconnected while I wait on someone. Good job hostgator!
Eduardo Aspe M. (@easpem) reported 30 minutes ago
@HGSupport This is a cry for help. Since 7 days ago 2 Websites hosted on HG have been having outages for 20+ min on average. I already reported this many times to HG Support staff case id INC1132927. The say it will be fixed but still happens.
Guy (@Hal_chair) reported 35 minutes ago
@HGSupport How to you access the live chat support. It has been disabled for months now. All live chat support does is show you a list of "is this your problem" crap.
Eder (@Eder55164219) reported 37 minutes ago
@HostGator That's the problem, there's no way to contact them. send DM with case number
Egerton Sinclair (@Eg_a_Sinclair) reported 37 minutes ago
@HGSupport nearly 24 hours later and issue still not resolved, spoke to Agent Cherry today who had said sites should be ok by 8am. It’s now 8pm.
Tana Marie ✨ (@tanamarieco) reported 39 minutes ago
Decided to go independent with HostGator hosting, but there was one problem... I needed to relearn coding. With all these new AI coding apps, I didn't know where to start.
Fabiyi | React | TypeScript (@script_codes) reported 45 minutes ago
@MudiTheInvestor @myarmone @HostGator Tbh It’s also happens with network providers. Most people they have answering the calls don’t know or can’t really provide a solution to your problems. Many times where I had to insist on them transferring me to their superior.
Aishwarrya Deepak (@aishrudeep) reported 48 minutes ago
@HGSupport @HostGator Case #46908029: Frustrated with lack of updates from HostGator Customer Advocate Team. Expected response within 48hrs as mentioned in the email, but still no communication. Please provide an update or reason for delay.
SFL Commissioner (@sflone) reported 50 minutes ago
@HGSupport Has HostGator changed its password requirements? I've had problems logging in suddenly but error messages do not state any change to the policy despite an AI search suggesting something may have been done by March 2025.
Tapish Jain (@_tapish) reported 52 minutes ago
@BigRock The migration has so many bugs that it is impossible for me to renew my hosting that I had on hostgator. If I didn't renew by tomorrow, my servers will go down, while bigrock support says they are helpless. This video is misleading. @bhavintu
PixelsTech (@PixelstechNet) reported 52 minutes ago
It seems our service provider @HostGator has some issue and our site is not able to access atm. Sorry for the inconvenience. Will try to get it back online soon. Thank you for your patience.
Michele Elliston (@micheleelliston) reported 60 minutes ago
@HostGator is there a problem with customer service? I've been waiting for ages just to get someone to help me.
Feo Amante 🇺🇸 🇮🇱 🇺🇦 (@FeoAmante) reported 60 minutes ago
@HGSupport @ethanjaack I did that. Repeatedly. Kept the transcripts. Your phone and chat techs openly admit that they can do very little and sent it up the chain, twice. Escalated Support means email only and "Try this. Works on our end!" and they close the ticket. It's Sunday.