Is Hostgator down?
Some problems detected
Users are reporting problems related to: hosting, e-mail and domains.
HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
January 16: Problems at Hostgator
Hostgator is having issues since 11:50 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
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Hosting (52%)
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E-mail (24%)
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Domains (21%)
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Web Tools (3%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Chía |
Hosting | |
 Salvador |
Hosting | |
| Recife |
Domains | |
 Ashburn |
||
| Bogotá |
Hosting | |
| Limeira |
Hosting |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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WordPress.com
(@wordpressdotcom) reported
@chenebuah Got it. Are you able to contact @HostGator for help? They can likely tell why the email didn't arrive, and may be able to help with the @WordPress error, too.
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McJulie is a pissed off pro choice riot auntie
(@mcjulie) reported
I signed up with #hostgator after a positiver review in one of the computer mags and I have never regretted a decision more in my life
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Kayuse
(@superkayuse) reported
I can't believe that after more than a decade of using @tsohost I am considering leaving them. I have had a request unresolved for 2 weeks & had to get new hosting from hostgator for that domain. You answered support queries within 4 hours before, now you are taking a week.
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Gagandeep Nanda
(@nanda_gagandeep) reported
It's now 5 hours and still @HostGator is not able to fix its server issues all my 4 websites are down and I am continuously loosing customer just due to a irresponsible behavior by @HostGator @HGSupport
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Enki
(@enkitunes) reported
So after fighting it for a week Im super duper over HostGator and their **** *** service. Ive been looking at 1&1 for a decent replacement. but id like the hiveminds input on decent webhost.
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QwikAd.com
(@QwikAdcom) reported
@HostGator @HGSupport What is going on!? You can't be serious. Last week you were having issues, looks like the same issues are persistent this week. My site keeps getting down / up, down / up. And I am not alone. Check your email you'll find multiple customers reporting this.
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Julie Kubiak
(@JulieKubiak) reported
WTF is going on @HGSupport? Day 8 of waiting for paid SSL to be implemented on 6 sites. Only 2 have the correct certificates attached to them. Read the tickets before telling me it is a problem my end, clearing the cache won’t fix the problems I’m encountering 🤬🤬🤬🤬🤬
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Varekai
(@varekai47) reported
.@HGSupport Are you being attacked? Websites getting 404s, support unable to give any info. Are you ok?
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QwikAd.com
(@QwikAdcom) reported
@HostGator @HGSupport What is going on!? Last week you had the issue with sites going down/up, down/up. Same thing is happening right now. My site has been down & up multiple times this morning! I am on a dedicated server, so no excuses that this should be happening.
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Andrew
(@Andrew51750081) reported
@HostGator worst customer service agents dont talk engkish usa teach noncommercial handle support so your stuck
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Andrew
(@Andrew51750081) reported
@HGSupport who owns hostgator the service cost so much instead of quality he chose to give cheap labour and ruin the whole company customer service sucks defiantly need an alternative any recommendations?
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Jessica Mutuku
(@JessicaMutuku) reported
@Builderall are you a hosting company as in @hostgator where I can actually login to a cpanel. Trying to understand your software.
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Andrew
(@Andrew51750081) reported
@HostGator customer service agent are unable to do anything via live chat or via phone what exactly happened to this company you get paid so much money atleast hire some agents who can help customer
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Engineerisaac.com
(@Engineerisaac) reported
@HGSupport We Here at frustrated customers apricate direct and personal responses. We know that when support presses a single button to retort a tweet it activates the inability to act like a passionate human. At the end of this we understand these actions ultimately lead to bad support.
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Monica
(@mnxcloudx) reported
Hey @HostGator, picture this: You e-mail customers at least a day before re-billing them so they get a chance to cancel subscriptions they don't need, and save yourselves the embarrassment of negative reviews on all your social media posts!
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Mark Rarey
(@mrarey) reported
I have had the worst technical support experience with #Hostgator @hostgator. Many calls for 6 days and get nothing but a runaround. Nothing but broken promises! Phillipines support centers make promises that Indian support people continuously ignore.
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Elaine Hendrix Ⓥ
(@elaine4animals) reported
@HGSupport Chats ended without notice 4 times. Customer support unhelpful. Message in portal says “error in loading.” No one seems to be able to help. This is HORRIBLE service.
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Ashwani
(@Ashwanichy1996) reported
@HostGator @hostgatorindia My case I'd is - 40207581 This is regarding cpu load. All your support executive and backed team trying to convince me to purchase managed hosting then only they will help, they even don't try to understand my problem. It's already been 2-3 days.
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VΛNƬΛGΞ VΞNƬURΞS
(@tentsindia) reported
@HostGator @hostgatorindia Its been more than 2weeks that my emails arent working. Im considering taking other service provider as ur Incapable support team arent able to help.
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Elaine Hendrix Ⓥ
(@elaine4animals) reported
@HostGator - you are providing the world’s WORST service. Issues EVERY SINGLE TIME. Errors loading every single time. Chats dropping every single time. No renew notices every single time. You are costing me time & money.
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Arjun Manchanda
(@ArjunManchanda9) reported
@HostGator @HGSupport @hostgatorindia I am facing issues with my email hosting which I have with you all for over 3 years. No TAT given for resolution it's been over 5 days.
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QwikAd.com
(@QwikAdcom) reported
@HGSupport @HostGator If others weren't reporting the same issue, I'd be ok with checking and tweaking. My CPU using is normal, same goes for the memory. I believe there's something in your data center(s) that is causing the issue.
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S Lane Porter
(@writerlane) reported
@HGSupport Low level techs are not given any information, dragging time down a vortex and using protocol methods to waste time. Several sites are down (not the WP ones) and I need to know when they'll be back up. Currently on hold/phone getting nowhere.
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QwikAd.com
(@QwikAdcom) reported
@HGSupport @mrarey @HostGator My site has been going down/up the entire morning today. I am on a dedicated server. Last week the same issue went on for 3 days. It's hard to keep clients and do business when my site is constantly down. There've been multiple reports about this, check the downdetector.
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Elaine Hendrix Ⓥ
(@elaine4animals) reported
@glitzgillies22 @Wix @HostGator is ever worse. They didn’t notify me my domain payment was due. Trying to pay them money to renew is like trying to break into Fort Knox. It’s bizarre. Meantime, my site & emails have been down for 2 days. #Fun
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Elaine Hendrix Ⓥ
(@elaine4animals) reported
Oh boy. Not only did @HostGator cancel my account w/o notifying me - there are always issues with the portal - the chat continually drops. No one seems to be able to help over there. And now my website & emails are down THE WORST.
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Malik, Manufacturer & Vendor
(@omoreclo) reported
@dinno Recommend but it's little expensive than hostinger and hostgator, do you need help to host your website on hosting website?
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ApsRajput
(@coderRajput) reported
from
New Delhi, National Capital Territory of Delhi
@HostGator services are down? No intimation, no resolution.. All support channels are also down @HGSupport @hostgatorindia
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Feroz Khan
(@zoomnclick) reported
@HGSupport every 2 weeks. EXIM server issues. And your fantastic support team has no clue that they occur until I spend 20 mins on chat with them. Do you folks even know what proactive server monitoring is??
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[ZN]OneManClan
(@ZNOneManClan) reported
Beware of shady Hosting Providers.. @zaphosting wont give you any support and they will zap your wallet even after you cancel your service with them collections over 20 bucks! If you want host you can trust @PebbleHosts or @HostGator i've used both. perfect customer service