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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
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Hosting (50%)
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E-mail (22%)
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Domains (19%)
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Cloud Services (6%)
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Web Tools (3%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Deltona |
Hosting | |
 Greater Noida |
Cloud Services | |
 Solidaridad |
Cloud Services | |
 Lima |
Domains | |
 San José |
Hosting | |
 Votorantim |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Wachira Muriuki
(@thekauzi) reported
@HostGator Worst customer service experience. 1/2 star. Bought a hosting plan and got malware infected after 2 days. The have a SSL backend issue but keep blaming google for the blacklisting for my site downtime. upselling me another sitelock upgrade for $280 before helping.
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Brian Gallagher
(@bgallagh3r) reported
@HGSupport It's been a few days and this networking issue has persisted. There has been little transparency about the issue at all other than "We are on it". Do better @HostGator.
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Yevo
(@Yevo_a) reported
@twainmurua @HostGator @bluehostsupport It’s been working fine so far. That was the same issue external connection as well as outgoing connections were failing. I did realize that the php configs were reset such as max post size and execution time so I had to change those as well not sure if it’ll help
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MACBA Buenos Aires
(@MuseoMACBA) reported
@HostGator We have been talking several times a day for the past 4 days. Always the same answer. It’s fixed. Works for 1 hour and then dies again. Then they explained they been having internal issues but today they asked for our IP. It’s is not an issue from our IP or our Internet provider
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Jenny 🇺🇦
(@JennyMakesStuff) reported
@maedizon168 @HostGator @HGSupport Same here with my dedicated server. Unbelievably difficult to finish any work. This has been happening since the outage a few days ago.
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Sebastian Murua
(@twainmurua) reported
@Yevo_a @HostGator Having the same problem but with Bluehost is the same data server. Have they provided any solution?
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Jeff Strobel
(@JeffStrobel) reported
You haven't experienced hell until you've tried to get support from @HostGator. Seriously, don't use Hostgator.
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Jenny 🇺🇦
(@JennyMakesStuff) reported
@maedizon168 @HostGator @HGSupport I've been waiting for someone to enter the HostGator Support chat ... this is so frustrating.
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Wachira Muriuki
(@thekauzi) reported
@HGSupport @HostGator Worst customer service experience. 1/2 star. Bought a hosting plan and got malware infected after 2 days. The have a SSL backend issue but keep blaming google blacklisting for my site downtime. upselling me another sitelock upgrade for $280 before helping.
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Roiër
(@rogeliosp) reported
from
Morelia, Estado de Michoacán de Ocampo
@HGSupport Ey the server is down and we have no response on the chat
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Acadia Systems, Inc.
(@acadiasystems) reported
@HostGator Still an issue! Update your customers!
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Kester Clarke
(@kesterclarke) reported
@HostGator @Hostgator, seriously this is just ridiculous. WHAT is the issue exactly? EXPLAIN!!! It's been SIX days!
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Sebastian Murua
(@twainmurua) reported
@Yevo_a @HostGator @bluehostsupport Do you know if MySQL configs were restored to other values as well. I am getting Timeout Errors and I realized they have an interactive_timeout of 10 and wait_timeout of 3600. Now sure if this might be the problem
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Yevo
(@Yevo_a) reported
@twainmurua @HostGator Mine just started working hopefully continues - all I got was admin is aware and working on it but I realized there was some issues with the php configurations that they had messed up on
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Wachira Muriuki
(@thekauzi) reported
@HGSupport @HostGator Worst customer service experience. 1/2 star. Bought a hosting plan and got malware infected after 2 days. The have a SSL backend issue but keep blaming google for the blacklisting for my site downtime. upselling me another sitelock upgrade for $280 before helping.
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Sebastian Murua
(@twainmurua) reported
@Yevo_a @HostGator Have you had stability they told me the same crap in @bluehostsupport but it hasn't resolved the issue. I have an external API connecting to Bluehost but I get constantly a 503 error.
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Yevo
(@Yevo_a) reported
@twainmurua @HostGator @bluehostsupport Down again
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kushymakeke10191986
(@kinkyk1086) reported
Woot. its not down on my laptop but on my PC it is. Lets see if hostgator opens.
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Tariq O. Rehman
(@TORehman) reported
@HostGator This is Day-6 of our Reseller Account been inaccessible. Repeated chats and emails are bearing no fruit. This is a business continuity issue for us and our clients. Case number is sent in DM. Please rescue!
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Cynthia T
(@Bitcoin_Mafia) reported
@HGSupport I'm trying to start a support chat on your website and it just buffers endlessly. I just got a call from a potential job that emails they've been sending to me over the past couple of days have been bouncing back.
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Brian Gallagher
(@bgallagh3r) reported
@acadiasystems @HGSupport @HostGator Dropped connections, errors when checking email, my server monitoring tools tell me the server is offline throughout the day. Very frustrating. Multiple clients affected across multiple servers. No response from HG aside from "We are on it". It's been DAYS. 🤬
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Acadia Systems, Inc.
(@acadiasystems) reported
@HostGator @HGSupport @HostGator Still an issue! We need answers! The lack of communication on this is just brutal.
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SAITAMAv2 | May 30th 2022
(@saitamainsider) reported
@SilentCryptoBob @phaltron Honestly, it does the job. For a basic website it's okay. But their servers are bloated. Too many users on one server. I've used 20 different hosts and GoDaddy, BlueHost and HostGator have caused more issues than others for my clients.
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Wachira Muriuki
(@thekauzi) reported
@HostGator @HostGator Worst customer service experience. 1/2 star. Bought a hosting plan and got malware infected after 2 days. The have a SSL backend issue but keep blaming google for the blacklisting for my site downtime. upselling me another sitelock upgrade for $280 before helping.
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Max
(@Maxpar321) reported
@HostGator @HostGator VPS server still down and can’t login. When will this be fixed?
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Sebastian Murua
(@twainmurua) reported
@Yevo_a @HostGator @bluehostsupport Thanks dude, please be in touch if you have any news. I will also provide info if I know anything. We have an API in Heroku (Node.js) that connects through a Static IP to Bluehost database but I am getting 50X errors from Bluehost so the Node.js app crashes and I have to reboot
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Acadia Systems, Inc.
(@acadiasystems) reported
@HostGator @HGSupport Do you have any details on the issue or a timeline for a correction? I can't get support to answer any questions and I cannot see the status of my open ticket online.
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HostGator
(@HostGator) reported
@acadiasystems @HGSupport @acadiasystems We do apologize for the difficulty and inconvenience. Our Administrators are still working to get the issue resolved. We do appreciate your patience. -Tommy
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John Claudio
(@johngclaudio) reported
@HostGator Hi. Where is the promised PHP 8 support that was supposed to come in March?
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Car Shipping Carrier
(@CarShipCarrier) reported
@HostGator This needs to get handled ASAP. People are losing money every minute that this isn’t fixed. To make it worse, your own customer & technical support doesn’t even know that these issues are occurring with the HostGator system. I’m told that the issues are on my site and caching. 🤬