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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
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E-mail (25%)
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Hosting (25%)
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Cloud Services (21%)
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Domains (19%)
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Web Tools (10%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Londrina |
Domains | |
 Atlanta |
Hosting | |
 Santiago de Querétaro |
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| Chihuahua |
Web Tools | |
 Oslo |
Hosting | |
 Kingston |
Hosting |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Yevo
(@Yevo_a) reported
@twainmurua @HostGator @bluehostsupport It’s been working fine so far. That was the same issue external connection as well as outgoing connections were failing. I did realize that the php configs were reset such as max post size and execution time so I had to change those as well not sure if it’ll help
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HostGator
(@HostGator) reported
@acadiasystems @HGSupport @acadiasystems We do apologize for the difficulty and inconvenience. Our Administrators are still working to get the issue resolved. We do appreciate your patience. -Tommy
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Paras Patel
(@ParasPa13524935) reported
@hostgatorindia @HostGator @HGSupport We are using your hosting service(5-6 business accounts) for 6-7 years and now we are irritated with your service. Issue 1: Yesterday, all email accounts(151 email id) data has been automatically deleted from your server without any reason
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NSTP
(@NSTPtaxPro) reported
@HostGator These issues have been going on since May 13, when do you plan on having them resolved?
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Wachira Muriuki
(@thekauzi) reported
@HGSupport @HostGator Worst customer service experience. 1/2 star. Bought a hosting plan and got malware infected after 2 days. The have a SSL backend issue but keep blaming google blacklisting for my site downtime. upselling me another sitelock upgrade for $280 before helping.
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MACBA Buenos Aires
(@MuseoMACBA) reported
@HostGator We have been talking several times a day for the past 4 days. Always the same answer. It’s fixed. Works for 1 hour and then dies again. Then they explained they been having internal issues but today they asked for our IP. It’s is not an issue from our IP or our Internet provider
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You can call me Rick
(@RickWritesNow) reported
@HostGator Still down? Our site is offline again. Whats the ETA getting this resolved
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Paras Patel
(@ParasPa13524935) reported
No reason was provided by your support team. They just asking for paid backup. @HGSupport @hostgatorindia
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Wachira Muriuki
(@thekauzi) reported
@HostGator Worst customer service experience. 1/2 star. Bought a hosting plan and got malware infected after 2 days. The have a SSL backend issue but keep blaming google for the blacklisting for my site downtime. upselling me another sitelock upgrade for $280 before helping.
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Paras Patel
(@ParasPa13524935) reported
@hostgatorindia @HostGator @HGSupport We are using your hosting service(5-6 business accounts) for 6-7 years and now we are irritated with your service. Issue 2: Repeatedly miscellaneous files are uploaded to all the hosted websites.
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Acadia Systems, Inc.
(@acadiasystems) reported
@HostGator @HGSupport @HostGator Still an issue! We need answers! The lack of communication on this is just brutal.
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Acadia Systems, Inc.
(@acadiasystems) reported
@HostGator @HGSupport Do you have any details on the issue or a timeline for a correction? I can't get support to answer any questions and I cannot see the status of my open ticket online.
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Acadia Systems, Inc.
(@acadiasystems) reported
@HostGator Still an issue! Update your customers!
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Tariq O. Rehman
(@TORehman) reported
@HGSupport Hi Tommy. Plz get it up and running ASAP. Your agents and advisors are no help for the last 6 days. 7th day starts tomorrow. Still believing in HG!
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Wachira Muriuki
(@thekauzi) reported
@HostGator @HostGator Worst customer service experience. 1/2 star. Bought a hosting plan and got malware infected after 2 days. The have a SSL backend issue but keep blaming google for the blacklisting for my site downtime. upselling me another sitelock upgrade for $280 before helping.
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Sebastian Murua
(@twainmurua) reported
@Yevo_a @HostGator @bluehostsupport Thanks dude, please be in touch if you have any news. I will also provide info if I know anything. We have an API in Heroku (Node.js) that connects through a Static IP to Bluehost database but I am getting 50X errors from Bluehost so the Node.js app crashes and I have to reboot
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Yevo
(@Yevo_a) reported
@twainmurua @HostGator @bluehostsupport Down again
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Sebastian Murua
(@twainmurua) reported
@Yevo_a @HostGator @bluehostsupport Do you know if MySQL configs were restored to other values as well. I am getting Timeout Errors and I realized they have an interactive_timeout of 10 and wait_timeout of 3600. Now sure if this might be the problem
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Car Shipping Carrier
(@CarShipCarrier) reported
@HostGator This needs to get handled ASAP. People are losing money every minute that this isn’t fixed. To make it worse, your own customer & technical support doesn’t even know that these issues are occurring with the HostGator system. I’m told that the issues are on my site and caching. 🤬
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Yevo
(@Yevo_a) reported
@HostGator @JC_McDougall @kesterclarke our dedicated server is still having issues - all the curl calls we are making is timing out
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Cynthia T
(@Bitcoin_Mafia) reported
@HGSupport I'm trying to start a support chat on your website and it just buffers endlessly. I just got a call from a potential job that emails they've been sending to me over the past couple of days have been bouncing back.
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Tariq O. Rehman
(@TORehman) reported
@HostGator This is Day-6 of our Reseller Account been inaccessible. Repeated chats and emails are bearing no fruit. This is a business continuity issue for us and our clients. Case number is sent in DM. Please rescue!
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Vivek Chaurasia
(@vivekchaurasiaa) reported
Worst hosting service provider @HostGator. Absolutely no expertise and support team is pathetic. Even for dedicated server customers their support is useless and they just ignore customers problem no real solution.
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Sebastian Murua
(@twainmurua) reported
@Yevo_a @HostGator Have you had stability they told me the same crap in @bluehostsupport but it hasn't resolved the issue. I have an external API connecting to Bluehost but I get constantly a 503 error.
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SAITAMAv2 | May 30th 2022
(@saitamainsider) reported
@SilentCryptoBob @phaltron Honestly, it does the job. For a basic website it's okay. But their servers are bloated. Too many users on one server. I've used 20 different hosts and GoDaddy, BlueHost and HostGator have caused more issues than others for my clients.
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Kester Clarke
(@kesterclarke) reported
@HostGator @Hostgator, seriously this is just ridiculous. WHAT is the issue exactly? EXPLAIN!!! It's been SIX days!
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Max
(@Maxpar321) reported
@HostGator @HostGator VPS server still down and can’t login. When will this be fixed?
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Yevo
(@Yevo_a) reported
@twainmurua @HostGator Mine just started working hopefully continues - all I got was admin is aware and working on it but I realized there was some issues with the php configurations that they had messed up on
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Wachira Muriuki
(@thekauzi) reported
@HGSupport @HostGator Worst customer service experience. 1/2 star. Bought a hosting plan and got malware infected after 2 days. The have a SSL backend issue but keep blaming google for the blacklisting for my site downtime. upselling me another sitelock upgrade for $280 before helping.
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John Claudio
(@johngclaudio) reported
@HostGator Hi. Where is the promised PHP 8 support that was supposed to come in March?