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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
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Hosting (48%)
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E-mail (22%)
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Domains (22%)
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Cloud Services (7%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Caraguatatuba |
Hosting | |
 Deltona |
Hosting | |
 Greater Noida |
Cloud Services | |
 Solidaridad |
Cloud Services | |
 Lima |
Domains | |
 San José |
Hosting |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Thunder Moon Studio 💗💜💙
(@ThunderMoonArt) reported
@HGSupport I've been on hold w/support for 35 minutes and counting. Nothing happens when I click your live chat link. The chatbot is sending me articles I've already read. I need to talk to a person. Is there anyone around who can help? Your hours say 7AM-12AM--is that accurate?
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Molly Fisher
(@mollyfisherweb) reported
@HostGator is there an outage? I cant access my site or cpanel for +12 hours.
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not
(@tarakiyee) reported
I tried to reach out to hostgator support and they ******* rate limited me. wtf.
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Debola Olomo
(@debolaolomo) reported
@HostGator what is going on!!!! Our emails are still not working
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0xobsessed 💜
(@moisesisaax) reported
I spent 50 minutes on the phone @HGSupport @HostGator support yesterday, told it was a priority and I haven't heard from anyone besides being told to problem is solved??
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Abol Ger
(@ger_abol) reported
@HostGator has the worst services i have ever encountered. Their assistance is horrible and always trying to extort money
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JAY J BOTES🎙
(@jayjbotes) reported
Support @HostGator is Shocking to say the least!!
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Paul Taubman
(@WPSiteHelp) reported
As of November 28, 2022, PHP 7.4 reached its end of life. A client is on @HostGator and cannot get support tto provide PHP v8.0 on the account. How can they even think this acceptable?
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Derrick Njoroge
(@DerrickNjoroge8) reported
@ger_abol @HostGator Namecheap is better, safaricom, the worst
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MurderMysteryEvents
(@MurderMysteryUK) reported
@HostGator Hi my site is down I cannot access online support or the telephone, please assist so my site is back on line. Thanks
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top20webhosting
(@top20webhostin1) reported
@ri_eg98 Error while ordering, better try someone reliable take a look at @rshosting hosting provider since 2002. Will offer customer support 24x7. Hostgator livechat customer support is limited.
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Otunba Eleniyan 1️⃣
(@iamharmani) reported
Hi @HostGator I’ve been having issues with outbound emails on my account, can you please help look into this??
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Filippos Xi
(@FilipposXi) reported
3 days now and the problem persists! I am having outgoing email issues again and again with @hostgator @HGSupport. My problem was escalated and the team says that everything is fine. In the meantime clients are calling that their recipients are not getting their emails... Why???
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Pradeep
(@pnganwani) reported
@HGSupport my webmail is not working since morning. I can neither receive nor send emails. contacted support twice. First one solved the problem but was short-lived. The second said problem will solve in an hour. More than an hour still same problem
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Emiliano Carlesi
(@ecarlesi) reported
Possible threat on help-info1[.]com #hostgator
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ab.bnb (💙,🧡)
(@ab672883) reported
@HGSupport Tracking Id: Payment-C-26328765-27366740 InvoiceID(s) : 121554084 Tracking Id: Payment-C-26328765-27366734 InvoiceID(s) : 121554083 Payment completed but order still pending, Kindly help.
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Justin Rod 🐗🐗WPS🐗🐗
(@GOTDAYUMMM1) reported
from
Baucum, Arkansas
HostGator, worst at hosting websites.
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Rijwan Khan
(@DearRijwan) reported
@HostGator hostgator is blackmailing and toucharing me without my mistake my account is disable and now not getting help if i do sucide then hostgator is responsible theire support and admin team is not doing quick action case OEML-543034
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Durgesh Pratap
(@thejdguru) reported
5 Worst Hosting Providers For Wordpress Websites (Slow & Buggy) ❌ 1. Hostgator 2. Bluehost 3. Godaddy 4. Dreamhost 5. InMotion Instead use these best hosting providers ✅ 1. Kinsta (Bit Pricey) 2. Siteground 3. Hostinger (Cheap) 4. A2Hosting
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Hugo Molina
(@hugomolinasa) reported
@HGSupport hostgator your chat don`t work and i have a problem with my domain: my site not connect
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ChannelForbus
(@channelforbus) reported
Until these damn companies stop calling me due to your lack of security and urgency in this matter I’ll be uploading every call I get and tagging @hostgator to show y’all what kinds bullshit I’ve had to deal with
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ᨅᨗᨔᨚᨈᨛ
(@bisot) reported
@HostGator very difficult to contact. Auto respon chatbot not helpfull for customer. @HGSupport
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Tees Purple Martini
(@Teespurple) reported
@HGSupport How my site has been down since January and you’re still taking my money. I’m unable to get a manager call back just tickets
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Zennie Abraham CEO ZENNIE62MEDIA INC #CES2023
(@Zen62com) reported
No response from HostGator on prematurely closed ticket or live chat not working. What's up @HostGator @HGSupport ??
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Emiliano Carlesi
(@ecarlesi) reported
Possible threat on login-grnst[.]com #hostgator
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mdgrkb
(@mdgrkb) reported
@HostGator So after waiting 15 minutes more, 35 minutes total, being number 1 in queue, the chat window said it disconnected and showed a Reconnect button. It reconnected... but put me back in position 11. A real disaster. The Latin American support team for HostGator is damaging the brand
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ChannelForbus
(@channelforbus) reported
@HGSupport Check your own damn DMs this is your fault again
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Filippos Xi
(@FilipposXi) reported
I am having outgoing email issues again with @hostgator @HGSupport . Incoming is working fine. Is there a problem with the mail servers?
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MurderMysteryEvents
(@MurderMysteryUK) reported
@HGSupport Hi my site is down today and so is your support and telephone number not connecting, is there a problem?
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najeebmh
(@najeebmh) reported
@HGSupport unfortunately im not getting proper support from hostgator