Hostgator status: hosting issues and outage reports

No problems detected

If you are having issues, please submit a report below.

HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.

Problems in the last 24 hours

The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (IST)	Number of reports	Baseline
Apr 9, 2:30 PM GMT+5:30	0	0
Apr 9, 2:50 PM GMT+5:30	0	0
Apr 9, 3:10 PM GMT+5:30	0	0
Apr 9, 3:30 PM GMT+5:30	0	0
Apr 9, 3:50 PM GMT+5:30	0	0
Apr 9, 4:10 PM GMT+5:30	0	0
Apr 9, 4:30 PM GMT+5:30	0	0
Apr 9, 4:50 PM GMT+5:30	0	0
Apr 9, 5:10 PM GMT+5:30	0	0
Apr 9, 5:30 PM GMT+5:30	0	0
Apr 9, 5:50 PM GMT+5:30	0	0
Apr 9, 6:10 PM GMT+5:30	0	0
Apr 9, 6:30 PM GMT+5:30	0	0
Apr 9, 6:50 PM GMT+5:30	0	0
Apr 9, 7:10 PM GMT+5:30	0	0
Apr 9, 7:30 PM GMT+5:30	0	0
Apr 9, 7:50 PM GMT+5:30	0	0
Apr 9, 8:10 PM GMT+5:30	0	0
Apr 9, 8:30 PM GMT+5:30	0	0
Apr 9, 8:50 PM GMT+5:30	0	0
Apr 9, 9:10 PM GMT+5:30	0	0
Apr 9, 9:30 PM GMT+5:30	0	0
Apr 9, 9:50 PM GMT+5:30	0	0
Apr 9, 10:10 PM GMT+5:30	0	0
Apr 9, 10:30 PM GMT+5:30	0	0
Apr 9, 10:50 PM GMT+5:30	0	0
Apr 9, 11:10 PM GMT+5:30	0	0
Apr 9, 11:30 PM GMT+5:30	0	0
Apr 9, 11:50 PM GMT+5:30	0	0
Apr 10, 12:10 AM GMT+5:30	0	0
Apr 10, 12:30 AM GMT+5:30	0	0
Apr 10, 12:50 AM GMT+5:30	0	0
Apr 10, 1:10 AM GMT+5:30	0	0
Apr 10, 1:30 AM GMT+5:30	0	0
Apr 10, 1:50 AM GMT+5:30	0	0
Apr 10, 2:10 AM GMT+5:30	0	0
Apr 10, 2:30 AM GMT+5:30	0	0
Apr 10, 2:50 AM GMT+5:30	0	0
Apr 10, 3:10 AM GMT+5:30	0	0
Apr 10, 3:30 AM GMT+5:30	0	0
Apr 10, 3:50 AM GMT+5:30	0	0
Apr 10, 4:10 AM GMT+5:30	0	0
Apr 10, 4:30 AM GMT+5:30	0	0
Apr 10, 4:50 AM GMT+5:30	0	0
Apr 10, 5:10 AM GMT+5:30	0	0
Apr 10, 5:30 AM GMT+5:30	0	0
Apr 10, 5:50 AM GMT+5:30	0	0
Apr 10, 6:10 AM GMT+5:30	0	0
Apr 10, 6:30 AM GMT+5:30	0	0
Apr 10, 6:50 AM GMT+5:30	0	0
Apr 10, 7:10 AM GMT+5:30	0	0
Apr 10, 7:30 AM GMT+5:30	0	0
Apr 10, 7:50 AM GMT+5:30	0	0
Apr 10, 8:10 AM GMT+5:30	0	0
Apr 10, 8:30 AM GMT+5:30	0	0
Apr 10, 8:50 AM GMT+5:30	0	0
Apr 10, 9:10 AM GMT+5:30	0	0
Apr 10, 9:30 AM GMT+5:30	0	0
Apr 10, 9:50 AM GMT+5:30	0	0
Apr 10, 10:10 AM GMT+5:30	0	0
Apr 10, 10:30 AM GMT+5:30	0	0
Apr 10, 10:50 AM GMT+5:30	0	0
Apr 10, 11:10 AM GMT+5:30	0	0
Apr 10, 11:30 AM GMT+5:30	0	0
Apr 10, 11:50 AM GMT+5:30	0	0
Apr 10, 12:10 PM GMT+5:30	0	0
Apr 10, 12:30 PM GMT+5:30	0	0
Apr 10, 12:50 PM GMT+5:30	0	0
Apr 10, 1:10 PM GMT+5:30	0	0
Apr 10, 1:30 PM GMT+5:30	0	0
Apr 10, 1:50 PM GMT+5:30	0	0
Apr 10, 2:10 PM GMT+5:30	0	0
Apr 10, 2:30 PM GMT+5:30	0	0

At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hostgator users through our website.

Hosting (32%)
E-mail (29%)
Domains (26%)
Cloud Services (10%)
Web Tools (3%)

Live Outage Map

The most recent Hostgator outage reports came from the following cities:

City	Problem Type	Report Time
Torreón	E-mail	2 days ago
Noida	Domains	9 days ago
Noida	Hosting	11 days ago
Trowbridge	Hosting	18 days ago
Mérida	Hosting	19 days ago
Centro	Cloud Services	22 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

Infogate (@infogatecl) reported 30 seconds ago
@HostGator We don’t need to talk with a 🤖 we need server working well and reboot our website! Awful service! #hostgatorisbad
Robert Tantalo (@rtantalo) reported 1 minute ago
@HostGator DO NOT use Host Gator. They have taken a month to complete a simple migration and just DO NOT respond. They keep saying they have prioritized the issue but no one ever replies. RUN!!!
Shamail Aijaz (@shamailaijaz) reported 3 minutes ago
@HostGator's customer support is a huge disappointment! It's been 6 days and still no update on my ticket S-2195876. They don't seem to understand the issue and can't provide a solution. This is extremely unprofessional and their customer support is dead. @HGSupport
$ (@0xwagmit) reported 3 minutes ago
@HGSupport Hello Hostgator support, My site is currently suspended due to subscription expiration. I do not wish to renew the plan, but I’d like to request a short grace period to log in and export my site content. Could you please temporarily unlock my site or downgrade it to the free plan so I can back up my data? the live chat isnt working anymore Thank you for your assistance.
𝔊𝔯𝔦𝔪𝔣𝔢𝔩 (@GrimfelOfficial) reported 4 minutes ago
@AIandDesign @HostGator I never expected her Pretty Little Liars arc but here we are 💀
Block News Media Global 🌞 ಠ_ಠ (@BlockNewsMedia2) reported 5 minutes ago
FFS @HostGator - hold for 25+min tech support line?
Mrchispa (@Mrchispa8) reported 8 minutes ago
@HostGator my websites are down? Could you help me?
Oscar Múgica ن (@oscarmugica389) reported 9 minutes ago
@HGSupport Is down right now says: It is not just you. The server is not responding...
Shamail Aijaz (@shamailaijaz) reported 9 minutes ago
@HGSupport I've already given you my ticket number in my yesterday's tweet S-2195876... It has been 6 days now... Your customer support is completely dead, including toll free number and chat.
Mehmet (@mettersoy) reported 12 minutes ago
HostGator support eventually confirmed it: “All outbound connections are blocked.” Yes. The server could not make outbound HTTPS requests (port 443). If you’re a dev, you already know: That breaks EVERYTHING.
Karen Lakeman (@KarenLakeman) reported 13 minutes ago
terrible #CustomerService from @HGSupport today! @HostGator #CaveatEmptor if this organisation crashes your website they will blame you! #TheCustomerIsAlwaysWrong
dana o (@danaoren) reported 15 minutes ago
@HostGator email and websites are down for Rogers clients in Canada. Question is, who is at fault? Bell and/or VPN works
Mgsilva (@Mgsilva70727329) reported 22 minutes ago
@HostGator @HostGatorBrasil The customer service in Brazil is horrible and someone solve nothing!
HostGator Support (@HGSupport) reported 24 minutes ago
@academicoweb @HostGator We hear you that you are having trouble with the auth code and have concerns about the price and specs of your hosting plan. Repeatedly mentioning us in posts and replies keeps us going through notifications instead of being able to help you. Hence, "spam." Our DMs are open.
Eagins Media (@eaginsmedia) reported 32 minutes ago
@HostGator Is there an issue with down websites???
OkYall (@okyall55) reported 32 minutes ago
@HostGator is the WORST! Refuses to honor links (says file doesn't exist). More than 2x expensive as @IONOS. Loses posts, media and just generally SUCKS! Customer Service is AWFUL! I'm like IONOS they have a partner who will back up your file for an expensive fee. Otherwise, they just delete your stuff and you have no option if you haven't backed it up yourself. I paid to restore a backup and didn't get half of what they deleted. The reason I know I didn't delete it myself is because it's not in the trash folder. HOSTGATOR DELETED and it's my opinion that they did it intentionally so that they could charge me for a restore and then they didn't really restore much of anything. I lost a lot of memories.
CENSORED BY T!!TTER (@PeterVadala) reported 37 minutes ago
@HostGator #SSL errors for multiple sites. Please get to the bottom of it. All we did was deactivate some outdated plugins.
Mrchispa (@Mrchispa8) reported 37 minutes ago
@HostGator my website is down!! can you help us???
jigsaw kloud (@jigsawkloud) reported 37 minutes ago
@ZKDID_ Never used Hostgator, so I have no point of reference. I switched from SiteGround as their renewal prices just kept increasing. Hoping to eventually switch to decentralised hosting. Keeping an eye on @IagonOfficial
Kimberly K Absher (@kkabsherwrites) reported 37 minutes ago
@HostGator, I’ve been stuck in endless chatbot loops trying to cancel Titan Email I never signed up for. No option to cancel, no real support. I’m a paying customer. I want it cancelled & a refund ASAP. No transparency on your site.
Nathan young (@nathanyoung26) reported 37 minutes ago
We’re moving to @HostGator — they actually pick up the phone. A website host should support your business, not sink it.
James W (@NightRaven1969) reported 42 minutes ago
@HostGator there is something going on with the Canadian sites. My servers have been down all day. I think it has to do with blacklisting. Been trying to get answers from host gator all day and they will not give the truth. Canadians that have lost today contact me
✌ Brando™ 🇨🇦 Whistler (@surfingshreddie) reported 45 minutes ago
@HGSupport yes. chat said it was my fault. phone help says it is a HGator issue and is fixing one website at a time
Shamail Aijaz (@shamailaijaz) reported 48 minutes ago
Disappointed with @HostGator's customer support. No solution provided on ticket S-2195876 after 7 days. Very Unprofessional hosting company. #worstcustomerservice
Info4Fun Brasil (@Info4funbr) reported 49 minutes ago
@BrunnooPacheco @HostGator Site is Very Slow... The Customer Portal is down...
Kimberly K Absher (@kkabsherwrites) reported 49 minutes ago
@HostGator It’s super straightforward. Cancel the Titan email, make sure it doesn’t auto-renew and REFUND the charge.
Mayank Kothari (@MayankKothari09) reported 50 minutes ago
@BigRock @hostgatorindia X HostGator → BigRock migration. Same email on both platforms = migration failed. Domains moved there, hosting stayed here. Now they want me to hand over hosting directly to clients. Not acceptable. Indian businesses deserve better service standards.
CENSORED BY T!!TTER (@PeterVadala) reported 56 minutes ago
@hostgator, #FallMusical.com is down again
Makarand Mane | Organising #WCAsia 2026 (@mkrndmane) reported 56 minutes ago
@HGSupport I asked your support agent to create a ticket for 4 times. Then she created it. Provide an easy option to create support ticket instead of a chat option
o-mega.ai (@o_mega___) reported 57 minutes ago
Catwatchful’s breach exposed thousands of victim and customer records in July 2025, with attackers leaking photos, locations, and messages. Operators bypassed the first shutdown by migrating APIs to HostGator—demonstrating how stalkerware survives by shifting infrastructure faster than hosts can react. Google only started flagging the app with Play Protect after TechCrunch’s publication, and the spyware’s operators relaunched service within days. This cycle shows tech platforms can barely keep up when stalkerware pivots, and just about every stalkerware provider eventually leaks all their data.