1. Home
  2. Companies
  3. Hostgator
Hostgator

Hostgator status: hosting issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.

Problems in the last 24 hours

The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hostgator users through our website.

  • 35% E-mail (35%)
  • 32% Hosting (32%)
  • 16% Domains (16%)
  • 8% Cloud Services (8%)
  • 8% Web Tools (8%)

Live Outage Map

The most recent Hostgator outage reports came from the following cities:

CityProblem TypeReport Time
São Paulo Hosting 15 hours ago
Miguel Hidalgo Hosting 8 days ago
Nova Lima Cloud Services 10 days ago
Sorocaba E-mail 19 days ago
Paraguaçu Paulista E-mail 23 days ago
Mérida E-mail 25 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

  • HGSupport
    HostGator Support (@HGSupport) reported

    @ZennieAbraham62 @HostGator Thank you for the outreach. Support can assist with WP installs, login or admin access issues, installing, plugin and theme activation, plugin and theme errors conflicts and more. For other WP concerns beyond our scope try Pro Design Live subscriptions for personalized guidance.

  • ZennieAbraham62
    Zennie Abraham ZENNIE62 #NFL #NFLDRAFT #SDCC #OAK (@ZennieAbraham62) reported

    @HGSupport @NewfoldDigital I have emails from HostGator going back to 2010. I can show you many times HostGator Admins have done yeoman work in coding. I learned a lot from them. That should be your model, not this frankly lazy approach that HG has adopted. Make some coin and help your customers.

  • lumeatortellars
    stellarum (@lumeatortellars) reported

    @DanMicovic @HostGator @HGSupport I have a client’s site that’s been down since Sunday night and our web team has received nothing other than the same copy/paste response I’ve seen support using on here and there’s no telling how many sales they’re losing.

  • francojosephsd
    Joseph Franco (@francojosephsd) reported

    @HGSupport @DanMicovic @HostGator There is no service in my VPS since monda. One whole work week lost.

  • angelsthinking
    Ken (@angelsthinking) reported

    URGENT! What’s wrong with HostGator? I need to contact my patient by email but HostGator just gives us the runaround. Anyone have similar problems?

  • TheKingOfStank
    King Stanky (@TheKingOfStank) reported

    @MichaelFKane Time to set up your domain on a proxy that redirects traffic to a bunch of different services, 1 amazon, 1 hostgator, 1 idk something else. Then have them load distribute based on availability. You can never be too safe.

  • Reisz_
    reisz (@Reisz_) reported

    @omouradobrasil @HostGator o meu chat simplesmente caiu :) 503 Service Unavailable No server is available to handle this request.

  • DanMicovic
    Daniel Micovic (@DanMicovic) reported

    @HGSupport @HostGator received an email from "escalated support" that my ticket has been closed, but nothing has been done to bring my server and sites back. Please advise: The case # ACOM-3384 you are responding to has been closed.

  • kishorksukumar
    Kishor K Sukumar (@kishorksukumar) reported

    Day 9 of my server being completely DOWN with @HostGator. 📉 Provided all details via DM as requested, still nothing. Tickets ACOM-3138 & E-518989 haven't seen an email update in over 60 hours. What does it take to get an actual resolution? @HGSupport

  • script_codes
    Fabiyi | React | TypeScript (@script_codes) reported

    @MudiTheInvestor @myarmone @HostGator Tbh It’s also happens with network providers. Most people they have answering the calls don’t know or can’t really provide a solution to your problems. Many times where I had to insist on them transferring me to their superior.

  • kishorksukumar
    Kishor K Sukumar (@kishorksukumar) reported

    It very sad to know that a major server provider like @HostGator struggling to migrate it's own server date to new one even though target server is outdated and existing @cPanel vulnerability, i still doubt your support team even know about basic of blocking and whitelisting ip

  • AlexVibeCode
    Alex | Vibe Coder (@AlexVibeCode) reported

    @ChristianNFocus @HostGator That’s the worst kind of billing hit — not just expensive, but disconnected from actual usage.

  • SirCharlesCary
    Sir Charles Cary (@SirCharlesCary) reported

    @NewfoldDigital @HostGator How is it that a customer of 15 yrs is treated w/ such little regard? I have not received any notice stating that your company's policy is not to refund customers on advanced hosting payments when svc is discontinued after 3 failures in 2 months

  • rickkapur
    Rick Kapur (@rickkapur) reported

    @HGSupport trying to get second level escalation for critical email issues for 3 days. Two chats and 2 phone calls, and 5-6 hours invested but no line of sight to resolution or 2nd level support. Very disappointing

  • DanMicovic
    Daniel Micovic (@DanMicovic) reported

    @kishorksukumar @HostGator @HGSupport They have no idea, they sent this email on 04/30 and server was taken down 05/03: Your website is secure. We have successfully applied a critical cPanel security patch to your server. No action is required on your part.What HappenedOn April 28, 2026, cPanel's security team disclosed a critical authentication vulnerability affecting cPanel & WHM. As soon as we received notice of this vulnerability and the corresponding patch, our team moved swiftly to apply the update.

  • WendySilvers
    Rev. Wendy Silvers (@WendySilvers) reported

    @HGSupport I've been attempting to resolve an issue that stems from the Hostgator site for days. I've spent hours on the phone with various Hostgator support and no one has resolved the issue. It's unbelievably frustrating.

  • DanMicovic
    Daniel Micovic (@DanMicovic) reported

    @Hostgator @HGSupport We are entering Week 2 without access to revenue producing websites and still no updates from "escalated support team". This is obviously beyond HG scope as no other hosts are still struggling with this issue. Unacceptable.

  • HostGator
    HostGator (@HostGator) reported

    @darthguero @HGSupport Have you tried our frontline phone support? If you haven't, please try to do so as they are the best to assist when it comes to this kind of issue.

  • ZennieAbraham62
    Zennie Abraham ZENNIE62 #SuperBowlLX #NFLDRAFT (@ZennieAbraham62) reported

    @HGSupport WTF is going on?

  • ZennieAbraham62
    Zennie Abraham ZENNIE62 #NFL #NFLDRAFT #SDCC #OAK (@ZennieAbraham62) reported

    So HostGator Support @HGSupport has someone who has elected to take on a CRIMINAL POSITION with respect to my company's server issue. This really is a job for the Department of Justice and Jeanine Pirro @JudgeJeanine to look into. I am sick and tired of this bad behavior. Say @NewfoldDigital we have a problem at HostGator.

  • _tapish
    Tapish Jain (@_tapish) reported

    @BigRock The migration has so many bugs that it is impossible for me to renew my hosting that I had on hostgator. If I didn't renew by tomorrow, my servers will go down, while bigrock support says they are helpless.

  • francojosephsd
    Joseph Franco (@francojosephsd) reported

    @HGSupport When will you correct the VPS service? 96 hour is way out of good service.

  • infogatecl
    Infogate (@infogatecl) reported

    @HostGator We don’t need to talk with a 🤖 we need server working well and reboot our website! Awful service! #hostgatorisbad

  • voytekbereza
    Wojtek (Voytek) Bereza (@voytekbereza) reported

    @HostGator whats up with your support? I cant submit a ticket, you are not picking up your emails and not picking up your phone...

  • mettersoy
    Mehmet (@mettersoy) reported

    HostGator support eventually confirmed it: “All outbound connections are blocked.” Yes. The server could not make outbound HTTPS requests (port 443). If you’re a dev, you already know: That breaks EVERYTHING.

  • itsjustmetwo
    Lissa (@itsjustmetwo) reported

    @HGSupport Why is it impossible to get anything escalated to people who can actually help?

  • NeumieAwards
    Neumie Awards (@NeumieAwards) reported

    @HGSupport @HostGator my VPS has been up and down for almost five days now. Every chat session is "we know and we are working on it." Come on! What are you doing? I need this fixed

  • artfoolpolitics
    Artfool Politics (@artfoolpolitics) reported

    @HostGator @Trrance How about stop telling us how frustrating it is and actually do your freaking job and FIX IT????

  • RepAmWatch
    Any Dummy (@RepAmWatch) reported

    @HostGator It’s not that one size doesn’t fit all. It’s that live chat was terrible. No reply for 6-8 minutes at a time. I wasn’t asked to stand by while they researched. They repeatedly suggested an illogical solution. And your AI bot is not ready for prime time. Gives bad advice!!!

  • vella_gyaani
    Vella Gyaani (@vella_gyaani) reported

    Genuine question: how do you guys build waitlist websites for your projects? That includes terms and privacy links as well? I have a traditional setup of HostGator, WordPress and a simple theme and editing it is a pain all the time. Help me with this transformation. Any guides out there to modernize my setup with no code tools?