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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
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Hosting (48%)
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E-mail (22%)
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Domains (22%)
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Cloud Services (9%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Caraguatatuba |
Hosting | |
 Deltona |
Hosting | |
 Greater Noida |
Cloud Services | |
 Solidaridad |
Cloud Services | |
 Lima |
Domains | |
 San José |
Hosting |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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TheRpgAcademy
(@TheRpgAcademy) reported
@Cortraption @AramVartian same. Hostgator for 11 years. I don't get the DLs you do, but i've rarely had any issues and the ones I did have were quickly handled.
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Greg
(@thedeluxeux) reported
@HostGator your chat support is absolute trash at the moment I was ghost-charged without authorization while trying to cancel SiteLock (which you’re lucky I’m too tech-stupid to realize you upsold me on TWICE) And your chat agent can’t be bothered to respond in less than 4 mins
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Red And Black 4 Ever 👿🔴⚫️
(@jerseydevil76a) reported
@HostGator is complete garbage. My server has been down for 24 hours with no reason.
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Professor Frenzy
(@ProfessorFrenzy) reported
@spookychan I use HostGator and am very happy with them. I have had an exceptional experience with their tech support.
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Peter Wright
(@zimpeterw) reported
@HGSupport are you having problems today?
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Pizza with ananas
(@pineapplexps) reported
@HostGator Do not ever buy any services from @HostGator !!! They are the worst! The support team will never help you! They will take your money and after they will not help with anything! Been on the phone with them 20 times and nobody is helping me!
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SetraHost
(@SetraHosting) reported
@YogawithSuzi That’s unfortunately what happens when Newfold Digital buys out hosting companies. I’d suggest staying away from any of their companies if you’re not satisfied with the current support. They own BlueHost, HostGator, NetworkSolutions & so many others.
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Power In Product
(@PowerInProduct) reported
@HGSupport will you help me? I have case opened #45613606
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Red And Black 4 Ever 👿🔴⚫️
(@jerseydevil76a) reported
@HostGator steals your money and just gives a bunch of BS when you need help. I have been with them for years.. this is unacceptable
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512 Hosting
(@512Hosting) reported
@SteveCoxsey Hey Steve, The unfortunate thing is that Newfold Digital often buys out hosting companies. They own BlueHost, Newfold Digital owns HostGator, NetworkSolutions, among others. Bluehost now outsourced all support also.
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Israel Barragán
(@israel_bar) reported
@HGSupport your chat support is not working now...
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🐒
(@genel) reported
@HGSupport can't reset my password. Tried to use the "Forgot Password" link and I didn't get it in my email. Could you please help?
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Breaking Manchester
(@BreakingManc) reported
@ethanjaack I am, I have hosting already with Hostgator and don't have any issues, apart from the cost. Thinking about IONIS
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keithlaw
(@keithlaw) reported
@DangerousMabry It's a @hgsupport issue. Primarily happens to some users on mobile.
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Red And Black 4 Ever 👿🔴⚫️
(@jerseydevil76a) reported
@HGSupport Oh please I have chatted with you guys for 24 ******* hours and same song and dance.. we’re fixing the issue
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HRH Queen Ameenata
(@queen_ameenata) reported
@HGSupport I purchased a domain in Sept 2022 and it has not worked for me to build my site. The run around is real. Now u want another $12 to register when I paid everything in September. help!
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Ren Bridges
(@bridges_ren) reported
@HGSupport This is a brand new, basic (no frills) site still in the initial stages of development. There's zero way this is overusing CPU. I'm seeing similar issue reports all over the internet. What's going on on your end with your service?
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TouristCoup
(@TouristCoup) reported
@HostGator I have been having issues getting my site problems resolved. Why not use American tech support?! I will not recommend anyone use this company.
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HostGator Support
(@HGSupport) reported
@guptarohit47 @HostGator Hi Rohit, we have a major backlog of abuse issues we are currently tackling which is why these are taking a bit longer than usual to get addressed. Please DM us with the subject line and email address which sent the report and we'll take care of it.
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Emiliano Carlesi
(@ecarlesi) reported
Possible threat on login-mygov-au[.]com #hostgator
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512 Hosting
(@512Hosting) reported
@DavidKaufer David, I am sorry to hear that you have been having issues with HostGator. If you're considering switching providers, We offer free migration, all features are included, such as Malware Scanning/Mitigation, daily backups & Free SSL and more!
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ApothecaryAna
(@Ana_Lorian) reported
I ******* LOATHE @HostGator and their service reps. I will be switching hosting services as soon as I find one better. UGH!!! Any suggestions??
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Sean Johnson
(@flytyingguy) reported
We are so moving all of our @HostGator after the slowest tech support ever!
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I need to come up with a clever name
(@FGOABORG) reported
@askwpgirl I was at HostGator when BlueHost fired everyone and outsourced their support to Phoenix. They used to be really good but they went downhill fast and hard.
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aida kurdi
(@aidakurdi2) reported
@HostGator its the same problem happens again and over again and that upsets.. the worst service ever we paid money and we still stuck with
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Let’s Eat with Thiela
(@LetsEatwithT) reported
@HGSupport you have the worst technical support agent! He claimed his name is Roi. I called on 1/5/2023 around 8:30pm PST. He doesn’t understand the question at all and keep on asking the same questions over and over again, refused to transfer me to anyone else, and went silent.
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Peter Wright
(@zimpeterw) reported
@HGSupport Thanks for responding, I got onto your helpline and a very helpful man sorted the problem for me. It was something to do with the SSL certification. All sites now working.
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cameron • i make websites.
(@TarbellCameron) reported
@SooMinNYC Ouch. Your website is hosted in Luxembourg from what I can see. Some company there. Idk much about them. I would move it to HostGator in the US if possible. Super reliable and great customer support. They allow adult content as long as it’s legal which yours most likely is.
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Ketharaman Swaminathan
(@s_ketharaman) reported
@HGSupport I've already complained once via email and twice via chat support re. SSL not working on my website. Everytime your CSR said they've installed SSL, it will work in 1-2 hours. But it still is not working after days. I'd like to escalate this issue. Please advise.
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Joe Moore
(@aafc795) reported
@cybernaira I haven't had a website in a few years---Namecheap didn't justify its upsold re-up cost after a 3-year trial. The price increase would have recouped and offset the 3 year discount. HostGator had excellent customer follow up with live phone calls to see how you're doing.