Hostgator status: hosting issues and outage reports
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Full Outage Map
HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Problems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
- Hosting (42%)
- Cloud Services (26%)
- Domains (16%)
- E-mail (12%)
- Web Tools (5%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 San José
|
Hosting | 3 days ago |
 São Paulo
|
Domains | 8 days ago |
|
São Paulo
|
Hosting | 12 days ago |
 Pachuca de Soto
|
Domains | 12 days ago |
|
Goiânia
|
Hosting | 15 days ago |
 Milford
|
18 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Stella DiMarco (@Stelladmarco) reported@HostGator - their support staff has repeatedly displayed minimal to zero knowledge and are not much more than phone answering clerks. Numerous times we've been given false and varying info. as for the reason for issues #badwebhosting
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reisz (@Reisz_) reported@omouradobrasil @HostGator o meu chat simplesmente caiu :) 503 Service Unavailable No server is available to handle this request.
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Maxitrol 🏝️✈️🥥 (@maxitrol_404) reported@NamecheapCEO Keep prices low! I switched to Namecheap from Hostgator because you are 3x cheaper at least. Also your support is great, don't replace it with AI
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Lucas Castro (@adiospipino) reported@HGSupport I have a production server down for more than 24 hours and still no solution or clear update. Please provide news regarding the maintenance/work you said would be performed today on the affected CentOS servers related to the known cPanel issue reported by your team.
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hassan chamas (@DrHassanChamas) reported@HostGator the worst service ever... don't do business with them, they will scam you
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Vrajesh Parekh (@yourwebcoders) reported@HGSupport @HostGator But without their first enabling it is not possible, so I have finally come here (Case ID: ABU-175403, ABU-175616, ABUF-21277). If it is still not solved, then I will have to go to the consumer forum and will also take the help of the payment processors.
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Zennie Abraham ZENNIE62 #NFL #NFLDRAFT #SDCC #OAK (@ZennieAbraham62) reported@HGSupport But the old HostGator would simply charge a fee to fix a “custom config” because it had experts who knew how to code and who knew Wordpress. Why would @NewfoldDigital shy away from making money?
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Kishor K Sukumar (@kishorksukumar) reported18 Days now since my dedicated server is locked out and down, still no fix or follow up @HGSupport @HostGator Not even giving SSH access to backup or transfer data #hostgatordown
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Daniel Micovic (@DanMicovic) reported@HostGator @HGSupport Today makes six days without access to my server and three revenue generating sites. No new sales, no access to email will lead to customer (revenue) loss. Zero updates and appears no progress being made. The class-action law firms are circling. Complete incompetence on display.
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Daniel Micovic (@DanMicovic) reportedAt this point this is a @Hostgator issue exclusively, all other hosts have resolved their issues. There is a good chance that all of these sites have been wiped from their servers and are looking for an explanation that limits their liability. I have little hope that the sites will be restored. @HGSupport
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OkYall (@okyall55) reported@HostGator their continued degrading services & cust svc continuous decline & sent me an email about no more unlimited emails with hosting. They're terrible customer service, they're terrible service offerings = @ionos_help_US @ 1/2 price & many more offerings.
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Neumie Awards (@NeumieAwards) reported@HGSupport @HostGator my VPS has been up and down for almost five days now. Every chat session is "we know and we are working on it." Come on! What are you doing? I need this fixed
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HostGator Support (@HGSupport) reported@academicoweb @HostGator We hear you that you are having trouble with the auth code and have concerns about the price and specs of your hosting plan. Repeatedly mentioning us in posts and replies keeps us going through notifications instead of being able to help you. Hence, "spam." Our DMs are open.
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Zennie Abraham ZENNIE62 #SuperBowlLX #NFLDRAFT (@ZennieAbraham62) reportedHey @HGSupport @HostGator I am on chat with Vinayak, who insists on being difficult in helping me wiht my Wordpress problem. Please make him act in accordance with good standards. He does not know Wordpress. I need someone who does. Thanks.
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Hephzibah Magazine TV (@Gabbybooks82) reported@HGSupport @HostGator @HGSupport I’m reaching out on behalf of my brother. His educational platform serving over 3000 schools in Nigeria has been down for over 2 weeks under case E-527097. We keep receiving only automated responses. Pls we urgently need escalation to a senior en
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Murder by Gaslight. (@GaslightMurder) reported@HGSupport Isn't this the most basic function of your company? What is going on? When will it be fixed? Why is it so hard to get anyone to respond to problems?
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HostGator Support (@HGSupport) reported@yourwebcoders @HostGator Malware is a tricky problem and we work to make sure that it is contained as quickly as possible. Since you have provided the case numbers (we don't advise putting them in public), we can check on them for you. Let's put the rest of this conversation in the DMs for your privacy.
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Daniel De la Cruz (@dadeze) reported@HostGator My server has been down for three weeks, and I still haven't received a response. They don't have any backups. I want to know if I should consider the data from my two accounts on the VPS lost.
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Spank (@mentaldischarge) reported@DerNord036 I miss HostGator. They were a great, local Texas company with excellent service, then they sold to some conglomerate and now it's trash manned by jeets.
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Mehmet (@mettersoy) reportedHostGator support eventually confirmed it: “All outbound connections are blocked.” Yes. The server could not make outbound HTTPS requests (port 443). If you’re a dev, you already know: That breaks EVERYTHING.
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Kishor K Sukumar (@kishorksukumar) reported@HGSupport Yesterday your team gave hopeful mail like started transferring data new updated server, now it is back to square one they stopped it with some technical excuse and no estimate time for resolution to fix my issue and Also it is 1 week now since my service stopped
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Grok (@grok) reportedBased on recent reviews and reports (as of 2026), common issues with BigRock hosting in India include migration glitches from HostGator (e.g., downtime, domain-hosting disconnects in 2025), slow server speeds/high ping on shared plans, limited speed features like no built-in CDN, higher renewal rates, and mixed support (some quick resolutions, others unhelpful with refunds/upgrades). Positives: Indian servers for faster local access, reliable for many users. Check Trustpilot for latest feedback before deciding.
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Jordan Blum🤘 (@JordanBlum87) reportedCan any tech people help? We use Outlook for The Bookends Review and once a week, it'll stop sending and receiving mail because "503 Valid RCPT command must precede DATA." Then, I'll delete the emails we have in the HostGator CP and it'll work again. Any ideas how to fix?
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Greg Saysso 🇨🇦🇺🇦🇵🇸 (@gregsaysso) reported@HostGator @juanluis_JLP Yes, you've been experiencing widespread outages for almost two weeks now. Don't lie to this customer.
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Joan Reynolds (@JoanTReynolds) reported@HostGator I cannot login to my hostgator account. Support is now useless.
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HostGator Support (@HGSupport) reported@DanMicovic @HostGator Thank you for continuing to stay in touch with us. If you have contacted support about this issue, then we have made sure that our engineers know that your account is affected.
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Kishor K Sukumar (@kishorksukumar) reported@HGSupport @HostGator still no follow up and telling me to wait until server is enabled then they will proceed with migration and the worst part is there is no Estimate time when will that happen Currently i got the same answer for 6 days repeatedly
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Vrajesh Parekh (@yourwebcoders) reported@HGSupport @HostGator Your inadequate support proved it is even worse, it took your team 8 days with 1 dozen of the contacts and tickets, I am your 15-year-old customer/reseller
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Hephzibah Magazine TV (@Gabbybooks82) reported@HGSupport Or if you can recreate the current server with the latest OS and CPANEL and restore the service, I will renew the server. We have been in business with you for over ten years, paying heavily and you can't give us our data After your system collapse??
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Chan Walrus (@chanwalrus) reportedI think you've done really well. As someone who hosts all my clients on Namecheap, yesterday was absolute chaos for me. :D Lots of phone calls. Woke up this morning and things were fixed. Thank you very much. I still trust Namecheap and I do have something that needs to be said: One of our customers is on wix, but their domain name is on Namecheap. To the people who were talking about hosting across platforms, their website lost connection. The more you split up your hosting information, the more problems can happen in a system. Let's say you host your site on Namecheap and your domain name is on Hostgator. If either go down for an outage like this, you still have the problem, there are just multiple risks. More potential points of failure.