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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
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Hosting (28%)
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E-mail (22%)
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Cloud Services (20%)
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Domains (20%)
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Web Tools (10%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Shirley |
Domains | |
 Araras |
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 Cochin |
Hosting | |
| Arlington Heights |
Hosting | |
 Cuauhtémoc |
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| Londrina |
Domains |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Jhon Enrique Bermúdez
(@jrickybt) reported
@HGSupport A week without any response. Move our services to another hosting of refund the money! No more waste of time with you. We experience that issue from October. Move our services now: Support Ticket Hostgator: 46227447.
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WordPress.com
(@wordpressdotcom) reported
@foerster_bryan Apologies; these tweets slipped through the cracks. It looks like your site uses @WordPress with @Hostgator. You might try to narrow down which plugin/theme is causing maintenance mode to trigger; maybe update one at a time? Get backups first, too.
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Académico I/O
(@AcademicoIO) reported
@HostGator still offers the obsolete PHP 7.4 in their web hosting plans, and resists upgrading to PHP 8.x! That's too bad!
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HostGator Support
(@HGSupport) reported
@FeoAmante @HostGator @GoDaddy Hello, we are sorry for the inconvenience caused to you. If you are facing any outstanding issues, send us a DM along with email address and ticket number so we can look into it?
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Kenneth Erwin Engelhardt
(@OnionfarmsMedia) reported
We will make a comeback. The problem we are having seems to be beyond the scope of what HostGator technical support can typically fix. I have connections with Developers who can help me on this.
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Jay Zippo
(@Beruud) reported
Great @HostGator is down. Hopefully for not too long. :(
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Arshit
(@imArshit) reported
@HostGator Web server is not working. still our most of the sites are down and facing the problems. your customer care are making people's fool.. Very Bad Experience. #Hostgator
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🌱 selphie @ trabia garden 🌱
(@gardencadet) reported
Hostgator has been having issues for the past several days... I really need to figure out where to migrate all of my sites.
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Jasmine Lukuku
(@jasminelukuku) reported
@HostGator Can you give me the hours back that I spent waiting for return phone calls that never came?
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Julie King
(@KingRockLaw) reported
@HGSupport Are your hosting services down? ALL of my websites are refusing to load.
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LordDawn
(@Lord__Dawn) reported
Hey @HGSupport are you having issues? Can't login to the portal and my sites are down.
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Awad Haj
(@awad__haj) reported
me: not specific, just estimated time. @HostGator : sorry we can't bcause many departments are involve in the issue. me: open time? tell me how much i will have to wait, one day, one month, one year? @HostGator : i understand your concern, but i can not give time.😡
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Night_Watchman
(@obsver38_1) reported
@HostGator When are we going to be able to regain access? It appears your server is down?
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🌾
(@heymusafir) reported
@HGSupport @KingRockLaw Hi, one of my webs are down to a few minutes ago. Is it just me or?
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Cosmic-books 🇨🇦
(@foerster_bryan) reported
@wordpressdotcom @WordPress @HostGator Doesn't matter which one I try to backup, as soon as I press a backup, down she goes. I'll try the forum thanks, then it's I guess I hire someone.
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Feo Amante 🇺🇦
(@FeoAmante) reported
@HGSupport @HostGator @GoDaddy I was on chat. I never got a ticket number. In both cases, after their whacky requests "Could you please try another Internet provider?" (Who pays for multiple providers? Where?) Then they'd "be right back" and let the chat room time out in 10 minutes.
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Harry Tregoning
(@htregoning) reported
Just wishing @HostGator and the @hostgator support actually helped.
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Jasmine Lukuku
(@jasminelukuku) reported
The winner of worst customer service I've ever had the displeasure of dealing with is @HostGator. They missed every follow up deadline they set for themselves. They promised me calls that never came. They never shared notes so I had to explain everything over and over.
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HostGator Support
(@HGSupport) reported
@FeoAmante @HostGator @GoDaddy We are sorry to know that. Send us a DM with email address and the details of the issue. We will check on it and try assist you further.
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Buruma
(@burumanet) reported
Recommendations for competitive and reliable hosting companies? Looking for an established company that has been around a while (at least 10 years) and BBB accredited. Looking to jump ship from @HostGator @HGSupport by next week if they don't sort out their server issues.
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Barry K7BWH
(@griduino) reported
@K3TripleR @HostGator @HGSupport HostGator is owned by the same guys that acquired Bluehost in 2022. Bluehost sucks. They regularly crashed my website on Thursdays at 1:40 am. I moved to Ion Blade.
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Dani.B
(@TheCozyCoder) reported
Which reminds me that my first Tech job I worked at Hostgator as a support person or whatever that title is and how much of my day was just fixing Wordpress sites because broken plugins. 🥴
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HostGator
(@HostGator) reported
@burumanet @HGSupport Hi Buruma, we are sorry to hear you are having issues with your website. Can you send us a DM, so we can check the status of your ticket?
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FLAVIO LUCCISANO ルチサーノ・フラビオ
(@FlavioLuccisano) reported
@HostGator has been charging my card two times for services I cancelled one year ago, I tried to get in touch with them and it's impossible, their virtual chat is a joke, horrible service.
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TheDinoIsland
(@thedinoisland) reported
@imArshit @HostGator To be honest, I've been getting 500 internal server errors. One rep said it was rare, but I've been getting it pretty consistently and it's not just me. On top of that I purchase an entire year of service to replace my old package & a phone rep charged me 13.99 after the call.
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K3RRR
(@K3TripleR) reported
@SoberHam @HostGator @HGSupport Thanks Dave… There are on my shortlist although I've been told they are owned by the same company that operates HostGator which is a huge concern by itself but I'm doing my drill down today to make a final decision in the next couple of hours…Thanks for taking time to respond!
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Midvana
(@MidvanaGroup) reported
@skystracloud my issue is still same not resolved yet still we are facing server down issue too many times in a day @hostgatorindia @HostGator
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Brig A. Burton
(@BrigBurton) reported
@HostGator - my websites have been down now for 2 days due to your incompetent tech team messing them up. Still no answers. Sites still down. Unable to get a competent tech on the phone for 2 days! #badbusiness
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N4BUT
(@n4_but) reported
@K3TripleR @HostGator @HGSupport DO is good but I found that most hosting services have bad reputation IPs for email. There’s ways around that but again I self host on my work fiber connection gig symmetrical. Got lucky they let me do it. I share my service with them and they save money. I’ve been there 20…
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Amir2000.nl - Amir Darzi 🇮🇱🇳🇱📷
(@amir2000) reported
If @HostGator refuses to respect the right to be forgotten, anyone can help with #gdpr rights? #righttobeforgotten