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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
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Hosting (48%)
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E-mail (22%)
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Domains (22%)
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Cloud Services (7%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Caraguatatuba |
Hosting | |
 Deltona |
Hosting | |
 Greater Noida |
Cloud Services | |
 Solidaridad |
Cloud Services | |
 Lima |
Domains | |
 San José |
Hosting |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Greg
(@thedeluxeux) reported
@HostGator your chat support is absolute trash at the moment I was ghost-charged without authorization while trying to cancel SiteLock (which you’re lucky I’m too tech-stupid to realize you upsold me on TWICE) And your chat agent can’t be bothered to respond in less than 4 mins
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SetraHost
(@SetraHosting) reported
@YogawithSuzi That’s unfortunately what happens when Newfold Digital buys out hosting companies. I’d suggest staying away from any of their companies if you’re not satisfied with the current support. They own BlueHost, HostGator, NetworkSolutions & so many others.
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TouristCoup
(@TouristCoup) reported
@HostGator I have been having issues getting my site problems resolved. Why not use American tech support?! I will not recommend anyone use this company.
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Ketharaman Swaminathan
(@s_ketharaman) reported
@HGSupport I've already complained once via email and twice via chat support re. SSL not working on my website. Everytime your CSR said they've installed SSL, it will work in 1-2 hours. But it still is not working after days. I'd like to escalate this issue. Please advise.
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Breaking Manchester
(@BreakingManc) reported
@ethanjaack I am, I have hosting already with Hostgator and don't have any issues, apart from the cost. Thinking about IONIS
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512 Hosting
(@512Hosting) reported
@SteveCoxsey Hey Steve, The unfortunate thing is that Newfold Digital often buys out hosting companies. They own BlueHost, Newfold Digital owns HostGator, NetworkSolutions, among others. Bluehost now outsourced all support also.
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TheRpgAcademy
(@TheRpgAcademy) reported
@Cortraption @AramVartian same. Hostgator for 11 years. I don't get the DLs you do, but i've rarely had any issues and the ones I did have were quickly handled.
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Kupolati Everest, M.B.A
(@KvngEvy) reported
@HGSupport Oh please! After using your hosting for years!!! Y'all are ****!!!!
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Anthony Verna (no blue check mark)
(@avernalaw) reported
@HostGator @HGSupport Your tech support has gone downhill VERY quickly. I'm calling for help to get Outlook set up on my new laptop and all the person has to do is give me the right port numbers and she's unable to do that. I remember you used to have tech professionals.
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Peter Wright
(@zimpeterw) reported
@HGSupport are you having problems today?
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Kenneth Erwin Engelhardt
(@OnionfarmsMedia) reported
Websites are down temporarily. It is a server issue with HostGator. They should be back up in a couple of hours.
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Nisha Varghese 🇿🇦 🇪🇭
(@Nisha360) reported
@HGSupport hi i'm getting "Not Acceptable! An appropriate representation of the requested resource could not be found on this server. This error was generated by Mod_Security." when i try to log into the backend of my site plz help urgently
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Power In Product
(@PowerInProduct) reported
@HGSupport will you help me? I have case opened #45613606
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512 Hosting
(@512Hosting) reported
@TheWatcher1978 This is what happens when Newfold Digital purchases hosting companies, they own BlueHost, HostGator, NetworkSolutions, etc. Their support is outsourced now.
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Joe Moore
(@aafc795) reported
@cybernaira I haven't had a website in a few years---Namecheap didn't justify its upsold re-up cost after a 3-year trial. The price increase would have recouped and offset the 3 year discount. HostGator had excellent customer follow up with live phone calls to see how you're doing.
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HostGator Support
(@HGSupport) reported
@guptarohit47 @HostGator Hi Rohit, we have a major backlog of abuse issues we are currently tackling which is why these are taking a bit longer than usual to get addressed. Please DM us with the subject line and email address which sent the report and we'll take care of it.
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Emiliano Carlesi
(@ecarlesi) reported
Possible threat on login-mygov-au[.]com #hostgator
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aida kurdi
(@aidakurdi2) reported
@HostGator its the same problem happens again and over again and that upsets.. the worst service ever we paid money and we still stuck with
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Professor Frenzy
(@ProfessorFrenzy) reported
@spookychan I use HostGator and am very happy with them. I have had an exceptional experience with their tech support.
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thesamim
(@thesamim) reported
@HostGator : support tells me MySql servers will not be upgraded for shared hosting accounts. Current HG MySql version: 5.6.41-84.1 latest MySQL version 8.0.31. Performance and security issues! Please consider upgrading!
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Nisha Varghese 🇿🇦 🇪🇭
(@Nisha360) reported
@HGSupport i sent u dm with screenshot plz help urgently
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Israel Barragán
(@israel_bar) reported
@HGSupport your chat support is not working now...
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Ren Bridges
(@bridges_ren) reported
@HGSupport This is a brand new, basic (no frills) site still in the initial stages of development. There's zero way this is overusing CPU. I'm seeing similar issue reports all over the internet. What's going on on your end with your service?
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Peter Wright
(@zimpeterw) reported
@HGSupport Thanks for responding, I got onto your helpline and a very helpful man sorted the problem for me. It was something to do with the SSL certification. All sites now working.
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Jarad Wright
(@JaradWright) reported
@HostGator with the A1 customer service today!!!
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Pizza with ananas
(@pineapplexps) reported
@HostGator Do not ever buy any services from @HostGator !!! They are the worst! The support team will never help you! They will take your money and after they will not help with anything! Been on the phone with them 20 times and nobody is helping me!
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Kupolati Everest, M.B.A
(@KvngEvy) reported
Whatever you do! Never ever use @HostGator. Very useless hosting service.
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thesamim
(@thesamim) reported
@HGSupport Server stability: understood, and commendable, but MySQL is Four (4) releases behind! If we could afford to upgrade and do our own tech support, we would do it. We can't.
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HRH Queen Ameenata
(@queen_ameenata) reported
@HGSupport I purchased a domain in Sept 2022 and it has not worked for me to build my site. The run around is real. Now u want another $12 to register when I paid everything in September. help!
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Tariq Kadri
(@TariqKadri) reported
Anyone else having issues with Hostgator right now? Customer website is down. Database issues. @HGSupport