Hostgator status: hosting issues and outage reports

No problems detected

If you are having issues, please submit a report below.

HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.

Problems in the last 24 hours

The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (IST)	Number of reports	Baseline
Apr 9, 1:50 AM GMT+5:30	0	0
Apr 9, 2:10 AM GMT+5:30	0	0
Apr 9, 2:30 AM GMT+5:30	0	0
Apr 9, 2:50 AM GMT+5:30	0	0
Apr 9, 3:10 AM GMT+5:30	0	0
Apr 9, 3:30 AM GMT+5:30	0	0
Apr 9, 3:50 AM GMT+5:30	0	0
Apr 9, 4:10 AM GMT+5:30	0	0
Apr 9, 4:30 AM GMT+5:30	0	0
Apr 9, 4:50 AM GMT+5:30	0	0
Apr 9, 5:10 AM GMT+5:30	0	0
Apr 9, 5:30 AM GMT+5:30	0	0
Apr 9, 5:50 AM GMT+5:30	0	0
Apr 9, 6:10 AM GMT+5:30	0	0
Apr 9, 6:30 AM GMT+5:30	0	0
Apr 9, 6:50 AM GMT+5:30	0	0
Apr 9, 7:10 AM GMT+5:30	0	0
Apr 9, 7:30 AM GMT+5:30	0	0
Apr 9, 7:50 AM GMT+5:30	0	0
Apr 9, 8:10 AM GMT+5:30	0	0
Apr 9, 8:30 AM GMT+5:30	0	0
Apr 9, 8:50 AM GMT+5:30	0	0
Apr 9, 9:10 AM GMT+5:30	0	0
Apr 9, 9:30 AM GMT+5:30	0	0
Apr 9, 9:50 AM GMT+5:30	0	0
Apr 9, 10:10 AM GMT+5:30	0	0
Apr 9, 10:30 AM GMT+5:30	0	0
Apr 9, 10:50 AM GMT+5:30	0	0
Apr 9, 11:10 AM GMT+5:30	0	0
Apr 9, 11:30 AM GMT+5:30	0	0
Apr 9, 11:50 AM GMT+5:30	0	0
Apr 9, 12:10 PM GMT+5:30	0	0
Apr 9, 12:30 PM GMT+5:30	0	0
Apr 9, 12:50 PM GMT+5:30	0	0
Apr 9, 1:10 PM GMT+5:30	0	0
Apr 9, 1:30 PM GMT+5:30	0	0
Apr 9, 1:50 PM GMT+5:30	0	0
Apr 9, 2:10 PM GMT+5:30	0	0
Apr 9, 2:30 PM GMT+5:30	0	0
Apr 9, 2:50 PM GMT+5:30	0	0
Apr 9, 3:10 PM GMT+5:30	0	0
Apr 9, 3:30 PM GMT+5:30	0	0
Apr 9, 3:50 PM GMT+5:30	0	0
Apr 9, 4:10 PM GMT+5:30	0	0
Apr 9, 4:30 PM GMT+5:30	0	0
Apr 9, 4:50 PM GMT+5:30	0	0
Apr 9, 5:10 PM GMT+5:30	0	0
Apr 9, 5:30 PM GMT+5:30	0	0
Apr 9, 5:50 PM GMT+5:30	0	0
Apr 9, 6:10 PM GMT+5:30	0	0
Apr 9, 6:30 PM GMT+5:30	0	0
Apr 9, 6:50 PM GMT+5:30	0	0
Apr 9, 7:10 PM GMT+5:30	0	0
Apr 9, 7:30 PM GMT+5:30	0	0
Apr 9, 7:50 PM GMT+5:30	0	0
Apr 9, 8:10 PM GMT+5:30	0	0
Apr 9, 8:30 PM GMT+5:30	0	0
Apr 9, 8:50 PM GMT+5:30	0	0
Apr 9, 9:10 PM GMT+5:30	0	0
Apr 9, 9:30 PM GMT+5:30	0	0
Apr 9, 9:50 PM GMT+5:30	0	0
Apr 9, 10:10 PM GMT+5:30	0	0
Apr 9, 10:30 PM GMT+5:30	0	0
Apr 9, 10:50 PM GMT+5:30	0	0
Apr 9, 11:10 PM GMT+5:30	0	0
Apr 9, 11:30 PM GMT+5:30	0	0
Apr 9, 11:50 PM GMT+5:30	0	0
Apr 10, 12:10 AM GMT+5:30	0	0
Apr 10, 12:30 AM GMT+5:30	0	0
Apr 10, 12:50 AM GMT+5:30	0	0
Apr 10, 1:10 AM GMT+5:30	0	0
Apr 10, 1:30 AM GMT+5:30	0	0
Apr 10, 1:50 AM GMT+5:30	0	0

At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hostgator users through our website.

Hosting (31%)
E-mail (28%)
Domains (28%)
Cloud Services (9%)
Web Tools (3%)

Live Outage Map

The most recent Hostgator outage reports came from the following cities:

City	Problem Type	Report Time
Torreón	E-mail	1 day ago
Noida	Domains	8 days ago
Noida	Hosting	10 days ago
Trowbridge	Hosting	17 days ago
Mérida	Hosting	19 days ago
Centro	Cloud Services	22 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

Eduardo Aspe M. (@easpem) reported 15 seconds ago
@HGSupport This is a cry for help. Since 7 days ago 2 Websites hosted on HG have been having outages for 20+ min on average. I already reported this many times to HG Support staff case id INC1132927. The say it will be fixed but still happens.
True Signal Media (@TrueSignalMedia) reported 4 minutes ago
Hey @HostGator — your “Live Chat” and “Support” links loop back to your own help page. I’ve got a valid SSL installed, DNS and Cloudflare set up correctly, but my site’s stuck in an HTTPS redirect loop (ERR_TOO_MANY_REDIRECTS). Your backend needs to resync the SSL vhost or restart Apache. Any chance someone competent can help me out today?
Rick Kapur (@rickkapur) reported 6 minutes ago
@HGSupport trying to get second level escalation for critical email issues for 3 days. Two chats and 2 phone calls, and 5-6 hours invested but no line of sight to resolution or 2nd level support. Very disappointing
Chris McElroy SEO (@seochrismcelroy) reported 6 minutes ago
I can't believe hostgator support has gotten this bad. I needed help with a domain transfer. Called them. Selected help with domain names in the menu. The people I got said since I don't have a hosting account with them they can't help me. I asked them to connect me with somebody that could. But the only thing you can do is chat when it comes to domain names. Never register your domain name at hostgator.
CENSORED BY T!!TTER (@PeterVadala) reported 6 minutes ago
@HostGator #SSL errors for multiple sites. Please get to the bottom of it. All we did was deactivate some outdated plugins.
Zennie Abraham ZENNIE62 #SuperBowlLX #NFLDRAFT (@ZennieAbraham62) reported 8 minutes ago
Hey @grok do you know why HostGator now closes its offices rather than give 24-hour support, unlike they sed to ?
Ⓜ️ina Nathan ⁦💻 (@minaenathan) reported 10 minutes ago
I not recommend using HostGator or Bluehost. Their security is extremely weak, management is poor, and they consistently focus on charging extra fees instead of providing reliable service. My experience with them for over 8 years has been very disappointing. #bluehost #hostgator
Annie 🍁 Freedom Enthusiast (@westcoastgirl1) reported 12 minutes ago
@HGSupport my sites are down because of your poor service over 24hours now. I have moved on to another host and it has been night and day between the 2 providers... all I got from you is to be strung along, probably went through at least 5 of your chatbots and it deteriorated each time
coltswalker (@coltswalker) reported 18 minutes ago
When I was a customer of #HostGator web hosting they suspended my account, and all of the web sites I was hosting, all of the email accounts, domains, everything, because someone complained to them about an article on a 3rd party wiki. AVOID HOSTGATOR! #consumerProtection
Hussain Abeer (@hussainabeer_) reported 19 minutes ago
Is hostgator blocked on your debit cards yes or no? @bankofmaldives your customer service has failed to give me a straight answer since monday. Aharunves kuranee viyafaari. This is unacceptable behaviour. First u say invalid cvc the u say platform issue now insufficient funds.
Shawn Brown (@shawnbb13827) reported 27 minutes ago
@HostGator I've been on the phone with your so called Customer Support. Straight useless. It would probably help if they spoke true American language, but like every other call center - your **** is all outsourced!
HostGator (@HostGator) reported 27 minutes ago
@betocreativo @Hostinger If your account is US-based, we offer 24/7 phone & chat support with real humans, the AI can help route you to them if needed. If you are a HostGator LATAM customer they also offer chat support were you can reach a live agent, anytime.
Bloom (@Jwrbloom) reported 28 minutes ago
@HGSupport One of your tech support people had me flush my DNS. It solved the initial problem, but created two others. One, I can't connect my text editor to the server, and it won't let me get to your website portal either. I'm getting an Edge IP Address notification.
NobueMiyamatsu (@NobueMiyamatsu) reported 34 minutes ago
You can get an actionnetwork subdomain from an dogsrule. Cloudflare Amazon Route 53 Go Daddy Hostgator Cheap Name Received from Brain Action Network org
coltswalker (@coltswalker) reported 34 minutes ago
Do not use @hostgator. They censor. They suspend accounts without warning. You lose your money and data. Hostgator is a terrible company. #scam #scamalert #buyerbeware
Tana Marie ✨ (@tanamarieco) reported 36 minutes ago
Decided to go independent with HostGator hosting, but there was one problem... I needed to relearn coding. With all these new AI coding apps, I didn't know where to start.
TBC🏄‍♂️❎ (@tennisballchips) reported 37 minutes ago
@HostGator @WordPress Now it's created a whole new set of problems. At first, it kept directing me to some weird temporary domain. Then I logged in and updated the settings and now it's a 403 error page. Hours of my time is going down the drain for no reason.
Guy (@Hal_chair) reported 37 minutes ago
@HGSupport How to you access the live chat support. It has been disabled for months now. All live chat support does is show you a list of "is this your problem" crap.
Rad Web Hosting (@RadWebHosting) reported 38 minutes ago
@ZennieAbraham62 @HGSupport A better question is why does this process even require support, or for you to request it, then escalate your request? Automated SSL installs, renewals and replacements at $0 for life or ****!!!
Michele Elliston (@micheleelliston) reported 44 minutes ago
@HostGator is there a problem with customer service? I've been waiting for ages just to get someone to help me.
Laurus Travel (@laurustravel) reported 45 minutes ago
@HostGator Our websites hosted by you have been down for 10+ hours. How much longer do we have to wait?
Abhishek Ingle (@abhishekingle) reported 47 minutes ago
@HGSupport Why @HGSupport is ghosting it's customers? It's been 3 days since I raised an escalation and even after multiple emails I have not received any responses. HG Support used to be far more responsive earlier.
Cutearundhathi (@cutearundhathi) reported 50 minutes ago
@HGSupport @adamfarrar I haven't received any confirmation on fixing my issue with Hostgator on DM. Why is it so? I don't understand....Is this the way you give service to your customers?
Nathan young (@nathanyoung26) reported 50 minutes ago
@squarespace @SquarespaceHelp is costing us thousands/day. •Locked out of our account •Domain down •0 phone support •6+ hr “emergency” response If you run a business, avoid them at all costs. Switching to @HostGator ASAP. Fix it. Now.
Fabiyi | React | TypeScript (@script_codes) reported 53 minutes ago
@MudiTheInvestor @myarmone @HostGator Tbh It’s also happens with network providers. Most people they have answering the calls don’t know or can’t really provide a solution to your problems. Many times where I had to insist on them transferring me to their superior.
Oscar Múgica ن (@oscarmugica389) reported 55 minutes ago
@HGSupport Is down right now says: It is not just you. The server is not responding...
Oscar Múgica ن (@oscarmugica389) reported 57 minutes ago
@HGSupport hi is HG down? I can’t login into my wp admin.
dana o (@danaoren) reported 57 minutes ago
@HostGator email and websites are down for Rogers clients in Canada. Question is, who is at fault? Bell and/or VPN works
Nicky D COYR! (@nick_donellan) reported 57 minutes ago
@HGSupport our email server is running incredibly slow. Do you have an ETA on the fix for this?
Feo Amante 🇺🇸 🇮🇱 🇺🇦 (@FeoAmante) reported 59 minutes ago
@HGSupport @ethanjaack I did that. Repeatedly. Kept the transcripts. Your phone and chat techs openly admit that they can do very little and sent it up the chain, twice. Escalated Support means email only and "Try this. Works on our end!" and they close the ticket. It's Sunday.