Hostgator status: hosting issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Hostgator users through our website.

• E-mail (34%)
• Hosting (28%)
• Domains (25%)
• Cloud Services (9%)
• Web Tools (3%)

Live Outage Map

The most recent Hostgator outage reports came from the following cities:

City	Problem Type	Report Time
Thornton	E-mail	5 days ago
Chisinau	E-mail	5 days ago
Torreón	E-mail	7 days ago
Noida	Domains	14 days ago
Noida	Hosting	16 days ago
Trowbridge	Hosting	23 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Eduardo Aspe M. (@easpem) reported 2 minutes ago

  @HostGator 2 sites hosted on HG are down. Have been on and off since 7 days ago. Case id INC1132927. Please. My Client is furios.

• 
  Mrchispa (@Mrchispa8) reported 2 minutes ago

  @HostGator my websites are down? Could you help me?

• 
  Uncle Luke💻🔌 (@luke_ndifon) reported 4 minutes ago

  @HostGator is a terrible hosting platform. really sad to see people recommend it. >> Poor customer support. >> Unreliable hosting the list goes on........

• 
  Rev. Wendy Silvers (@WendySilvers) reported 7 minutes ago

  @HGSupport I've been attempting to resolve an issue that stems from the Hostgator site for days. I've spent hours on the phone with various Hostgator support and no one has resolved the issue. It's unbelievably frustrating.

• 
  Aiden Fau (@AidenFau) reported 9 minutes ago

  @HostGator server is down for desktop app using mysql, cant connect

• 
  ✌ Brando™ 🇨🇦 Whistler (@surfingshreddie) reported 11 minutes ago

  @HGSupport I cannot access any of my websites. Are your servers down?

• 
  Feo Amante 🇺🇸 🇮🇱 🇺🇦 (@FeoAmante) reported 12 minutes ago

  @HGSupport @ethanjaack I did that. Repeatedly. Kept the transcripts. Your phone and chat techs openly admit that they can do very little and sent it up the chain, twice. Escalated Support means email only and "Try this. Works on our end!" and they close the ticket. It's Sunday.

• 
  Michele Elliston (@micheleelliston) reported 16 minutes ago

  @HostGator is there a problem with customer service? I've been waiting for ages just to get someone to help me.

• 
  Shawn Brown (@shawnbb13827) reported 18 minutes ago

  @HostGator I've been on the phone with your so called Customer Support. Straight useless. It would probably help if they spoke true American language, but like every other call center - your **** is all outsourced!

• 
  Oscar Múgica ن (@oscarmugica389) reported 18 minutes ago

  @HGSupport Is down right now says: It is not just you. The server is not responding...

• 
  Vasudevan M.R. (@VasudevanMR) reported 22 minutes ago

  @hostgatorindia @HGSupport My emails have been blocked apparently because my IP address has been flagged. But I use a dynamic IP allotted by my ISP @airtelindia . I have no control over the IP. There is no way for me to resolve the issue. Absolutely pathetic.

• 
  Wojtek (Voytek) Bereza (@voytekbereza) reported 26 minutes ago

  @HostGator whats up with your support? I cant submit a ticket, you are not picking up your emails and not picking up your phone...

• 
  Er Rahul Rana (@ErRahulRana2) reported 26 minutes ago

  thirs class service @HostGator dont buy domain and hosting , Request to all , @HostGator server down , fraud sompany dont trust easily #TechnologyNews #Domains

• 
  B2B2B2B? Nicky D (@nick_donellan) reported 27 minutes ago

  @HGSupport we are still having issues with our email servers. This is like the 8th or 9th day of issues. It takes about 45 seconds to pull up every email. We run a medical equipment supply company and emails are getting lost and accidentally deleted with important documents in

• 
  David Abram 🐊 (@devabram) reported 27 minutes ago

  @lucasMnts But you need to ship, you are riddle with skill issues and don't know linux. Also hostgator is dying from your ****** PHP code.

• 
  Laurus Travel (@laurustravel) reported 30 minutes ago

  @HostGator Our websites hosted by you have been down for 10+ hours. How much longer do we have to wait?

• 
  Oscar Múgica ن (@oscarmugica389) reported 30 minutes ago

  @HGSupport hi is HG down? I can’t login into my wp admin.

• 
  Karen Lakeman (@KarenLakeman) reported 31 minutes ago

  terrible #CustomerService from @HGSupport today! @HostGator #CaveatEmptor if this organisation crashes your website they will blame you! #TheCustomerIsAlwaysWrong

• 
  OkYall (@okyall55) reported 32 minutes ago

  @HostGator deleted MANY of my posts on my personal blogs. Not me. Hostgator!!! Now, they won't restore them unless I pay them to do it. I've been a customer for 20 years or more. Never thought I would see the day that they would be so blatantly crooked. If you use Hostgator, you have to pay for them to back up your blog or pay a third party. Or you have to copy everything on your site. BlueHost is cheaper, backs up every day, charges nothing extra to do it and restores for no charge. What happened to @HostGator?????

• 
  Lucho Señal⚡️ (@Luchocalabera) reported 37 minutes ago

  @HostGator @_CooLesT_ My website are all down.... No access at all yo any domain

• 
  Shamail Aijaz (@shamailaijaz) reported 40 minutes ago

  Disappointed with @HostGator's customer support. No solution provided on ticket S-2195876 after 7 days. Very Unprofessional hosting company. #worstcustomerservice

• 
  dana o (@danaoren) reported 40 minutes ago

  @HostGator email and websites are down for Rogers clients in Canada. Question is, who is at fault? Bell and/or VPN works

• 
  Noise Return (@NoiseReturn) reported 41 minutes ago

  @HGSupport @HostGator I have called multiple times about an issue and no one on the phone has been able to help me. Your website says you have 24/7 support but it's actually just under Eastern time business hours. Your live chat feature is broken. I'm really disappointed.

• 
  CENSORED BY T!!TTER (@PeterVadala) reported 44 minutes ago

  @hostgator, #FallMusical.com is down again

• 
  deepanshu garg (@dkdipanshu) reported 48 minutes ago

  @BigRock I am stuck with hostgator migration, your support number are not available , Chat team is not able to support , where should i go ??

• 
  Guy (@Hal_chair) reported 48 minutes ago

  @HGSupport How to you access the live chat support. It has been disabled for months now. All live chat support does is show you a list of "is this your problem" crap.

• 
  Infogate (@infogatecl) reported 52 minutes ago

  @HostGator We don’t need to talk with a 🤖 we need server working well and reboot our website! Awful service! #hostgatorisbad

• 
  Eduardo Morales (@chikipollo08) reported 54 minutes ago

  @HostGator I submitted a support ticket regarding my hosting; my emails are not reaching their destination. I've had the ticket open for 3 days and no one has followed up on it.

• 
  Anne Ryan (@RyanAssocs) reported 55 minutes ago

  @hgsupport Help. Every time I try to have support upload new wordpress site while backing up old html site, the new site continues to refer to the subdomain I created it in. Good grief...no one in support knows what to do.

• 
  Kurian OS (@Achayan) reported 57 minutes ago

  @HostGator That's crazy, if we have some issues which we can't resolve through the online chat, then there is no way to contact a authoritative person ?. I guess I need to look in to other hosting options then..