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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
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Hosting (50%)
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E-mail (22%)
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Domains (19%)
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Cloud Services (6%)
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Web Tools (3%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Deltona |
Hosting | |
 Greater Noida |
Cloud Services | |
 Solidaridad |
Cloud Services | |
 Lima |
Domains | |
 San José |
Hosting | |
 Votorantim |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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{{{ XTC }}}
(@__x_t_c__) reported
@hellobrittnee @SiteGround @HostGator Never do it.. the service is pathetic at hostgator
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Murali
(@atMurali) reported
@HGSupport @HostGator I have just hosted a #WordPress portal with simple static website with max of 10 pages, what do you expect such a critical issue that takes your admins more than 2 weeks to bring my account back?
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No Uptime
(@nouptime) reported
@hostgator support rep quickly left the chat after giving the wrong answer. No problem, I'll call.
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Victoria S
(@Victori61496718) reported
@HGSupport Do you have any recommendations or support articles to guide customers in preventing cyberattacks? I would love some resources please.
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S Lane Porter
(@writerlane) reported
@HGSupport Let me try an incognito window. ...Nope. Chat window still hangs. I'm currently on the phone right now with techs going 30+ minutes. They won't escalate. It's your issue. All sites with db won't connect.
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duds
(@eandnt) reported
Tired of @HostGator windows plan. Dealing with new silly issue almost once a week. Contacted support just for it to be escalated to the 'relevant team'. Today my business has lost 1 working day as they havent fixed it till now smh
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Golda Smith
(@goldaasmith) reported
@HGSupport your service on my account these last few weeks has been total trash! I will be moving my site to be hosted elsewhere and it’s a shame because I’ve hosted with Hostgator since I started online years ago.
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Certified Troll
(@sentientbeing19) reported
@HGSupport Is there an outage being experienced across HG? Our dedicated server is down currently. Please confirm.
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GenXBianca
(@Bianka305) reported
What is going on?? @HostGator @HGSupport Chats are down, websites are down???????
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S Lane Porter
(@writerlane) reported
@HGSupport Your chat window never loads. Your techs by phone are not escalating calls that are massive server issues above their paygrade (multiple sites down, no database connections).
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Airdrop Cartel 🪂 #XRPL Community
(@AirdropCartel) reported
Sorry everyone the Airdrop Cartel website is down until @HostGator fix the issues they're having serving websites on their shared hosting. I will update when I know it is stable again.
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Cynthia T
(@Bitcoin_Mafia) reported
@HGSupport Why does your support chat never work? It just idles and idles and idles. Meanwhile my website is down. It was working 30 minutes ago, now nothing.
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Yolonda Coles Jones
(@yolonda_j) reported
@SquarespaceHelp Hi. I need the name servers held in my Squarespace account in order to have my HostGator domain communicate with it. Can you help?
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Mr Liambi
(@mrliambi) reported
@HGSupport @HostGator I ordered a dedicated server in the morning and 12 hours later it has not yet been provisioned. Dear HG, your service has gone real bad over theyears.
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Rieni Santoso
(@RieniSantoso) reported
@HostGator our website down, cpanel can't be accessed.. Please help. Saw some tweets with the same issue
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Sachin Gupta
(@sach_gupta) reported
@hostgatorindia @HostGator I am not happy with your support and servers. Therefore, I would cancel the plan with you. How do I get the refund?
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Saddam
(@SexualCriminal) reported
.@goGreenGeeks is the worst hosting provider of all time. Made an order, they waited hours to process it and then they demand a picture of my card and etc. Called customer service and had an extremely rude agent. Terrible first experience and will use the better @HostGator
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Dyson Purifier Cool Formaldehyde™️
(@davidymoi) reported
How do I cancel a hostgator account from 2013 that I forgot I even had? I have an annual credit card charge I probably can’t/won’t fight but I’d like to just stop further charges
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Spreti
(@SpretiValente) reported
@HostGator if only your services were worth it...site crashes and you charge to much for subpar service. Leaving you for another host!!
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HostGator Support
(@HGSupport) reported
@BRUTALMUSIC @HostGator Hello WildArmz! Have you contacted our support for a reboot request? We can't do this here , since this is social media, but we would be happy to guide you on where to go, if you haven't tried!
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S Lane Porter
(@writerlane) reported
@HGSupport It should not take more than 30 minutes for a tech to state there's a major problem, it's being worked on at the moment. There's nothing I can do but wait now. :/
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Ekene Daniel
(@DANYEKZY) reported
@HostGator hello..i recently renewed my web hosting after a long time. firstly when i renewd it, i mistakenly added ssl purchase and i wanted to refund because i did not the ssl package. i requested for refund through the customer support care unit.the refund was done through the portal but
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Anthony
(@AnthonySouthpaw) reported
@HostGator @HGSupport #hostgator #HOSTING I've been with you guys for like 10-15 years now. Your customer support was always top notch... but since you've outsourced it over areas it has spiraled down the toilet. Can't understand them most of the time and terribly unreliable.
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Brian
(@WhiteKobe) reported
I've been on chat support with @HostGator for 40 mins trying to get my email forwarding working... 🤬
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Gonzalo Sandoval
(@guamoshtli) reported
@HostGator I can't access any of my cpanels, what's the problem?
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Murali
(@atMurali) reported
@HGSupport Yes, I'd also love to know that. But the issue is not only solving the technical problem, it's the way your admins want customers to live on their mercy 1) they don't provide ETA's 2) they don't state the problem / progress 3) they don't respond to the emails they sent and on...
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monterosato
(@monterosato) reported
@HostGator My server is blocked since 60h and no news from sysadmins since 48h Thanks #hostgator! New chat system to prevent direct access to sysadmins... too bad, before hostgator was very good. Now stay away!
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Rieni Santoso
(@RieniSantoso) reported
@HGSupport our website down, and can't access cpanel either. Please help
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monterosato
(@monterosato) reported
@HostGator : 48 h with my server blocked and no answer from the sysadmins. Thank you #hostgator. New chat system to prevent direct access to sysadmins... too bad, before hostgator was very good. Now stay away!
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Needs More Cowbell
(@marcusvaldes) reported
@HostGator Are you guys down? None of my sites up right now.