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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
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Hosting (50%)
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E-mail (25%)
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Domains (21%)
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Web Tools (4%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Salto |
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 Chía |
Hosting | |
| Salvador |
Hosting | |
| Recife |
Domains | |
 Ashburn |
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| Bogotá |
Hosting |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Stellar
(@St3llard) reported
If your gonna use a hosting company, never use Hostgator or any other subsidiaries of Newfold Digital. Worst hosting company. Outsources customer service to script readers. No redundancies. Your website/apps could be down days without any help or response.
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HostGator India
(@hostgatorindia) reported
@PremKumar_A @HostGator Hi Prem, our team has updated your case ID 42910284 with a possible solution to this issue. If you have any other queries, please connect with them via the same.
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Ibtisam AL-mutairi
(@AlSamkaufd) reported
@HGSupport Every time I try to login to my portal I get the following error: "An internal error occured" A little help?
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Divya Shah
(@tweet3993) reported
@HGSupport @HostGator, Really bad idea choosing hosting plan for 3 years from Hostgator for hosting... No hosting company is as bad and as du*b than this, they are solving issues since past few months.
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GoGoGadgetGuy
(@gogogadgetguy) reported
@HGSupport You’re service isn’t dependable . Your customer service is deplorable and your pricing sucks
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SkyPix
(@SkyPix_UK) reported
@HostGator Yet again, your cloud servers have gone down and all of my websites and email are offline.
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browneagle44
(@browneagle44) reported
@HGSupport I've been trying to get support for the last thirty minutes. All of my sites are down. I also just DMed your account with no response. Please advise.
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Eduardo Messias
(@Eduardo62613900) reported
@HostGator Good morning, I don't recommend it, they couldn't fix it, they canceled everything, I took more damage because of that bastard Rafael, I lost my company and almost my life.
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Jessi Kneeland
(@jessikneeland) reported
@Cloudflare hey I’m having an issue— my hostgator Cpanel domain email server points to cloudflare, but I don’t have a cloudflare account. So I need someone at cloudflare to fix that, but I can’t access customer service without an account! Please help.
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Gaurav Gupta
(@GauravG985) reported
@HGSupport @HostGator support again this weekend vps down. Two hr already gone . Its mire then 8 hrs down. Same happen last week 2 days down. Will ever to resolve. Your billing email n reminders never stop even your server down. Great job..
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Emiliano Carlesi
(@ecarlesi) reported
Possible threat on hxxps://vpsonlyhostgator[.]com/Home/net/login[.]php #hostgator
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SkyPix
(@SkyPix_UK) reported
@HGSupport @HostGator So one tech support agent told me the reason all of my websites are offline for hours is due to an unplanned server malfunction. Another agent at the exact same time told me it had been planned for weeks. #notaclue #customerservice
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Eduardo Messias
(@Eduardo62613900) reported
@HostGator Good morning, I don't recommend it, they couldn't fix it, they canceled everything, I took more damage because of that bastard Rafael, I lost my company and almost my life.
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GoGoGadgetGuy
(@gogogadgetguy) reported
@HostGator this company sucks ***
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kabbaj hassan
(@Liasoft) reported
@HostGator your cloud servers have gone down and all of my websites are offline.
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Darryl T. Jones
(@splatteredink) reported
@oxign @HostGator We ended up down for a little less than 48 hours. We are going to find a new host soon.
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SkyPix
(@SkyPix_UK) reported
@HGSupport, @HostGator I was sold your cloud hosting package because you promised me it would prevent downtime. Every single one of my websites and email accounts is offline, and no one is answering support.
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Flav | Digital Creator
(@WealthProfits) reported
Anyone use @SiteGround for their hosting?? I am thinking of switching from @HostGator due to many problems and they want to charge me to fix the problems
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Gradatim Ferociter
(@Jemedari_) reported
@bluehost NEVER EVER HOST YOUR SITE on BLUEHOST or THEIR SISTER SITES LIKE HOSTGATOR, RESELLERCLUB nk
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Angela Bowman
(@askwpgirl) reported
Another site moved off of HostGator. Site was going down 10+x per day due to server issues for several days. Three strikes, you're out.
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Emiliano Carlesi
(@ecarlesi) reported
Possible threat on hxxp://standupglobal[.]net/Connections/net/login[.]php #hostgator
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Ryan Bokros - Mancini Man Crush
(@ryanbokros) reported
@HGSupport known outages? My sites are down and I can’t get into CPanel.
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MyLovelyWriter 🦄🧚♀️🧝🏻♀️🖊📚🌸
(@ReaLovelyWriter) reported
Heads up again! We may be expecting another downtime for the website. Apparently, Hostgator ran into issues last time so they were unable to migrate the server to their new data center. 😭 Downtime may happen anytime between August 19 - 22. Minimum 30min and max 2hrs.
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Angela Atkins
(@angelacatkins) reported
@HostGator your support tech broke my entire website and took down another domain. Apparently, customer service is a thing of the past and technical support is an oxymoron. Where are the supervisors or escalation team?
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Eduardo Messias
(@Eduardo62613900) reported
@HostGator Good morning, I don't recommend it, they couldn't fix it, they canceled everything, I took more damage because of that bastard Rafael, I lost my company and almost my life.
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Kevin Higgins
(@KLHigginsSr) reported
My @HostGator hosted site has been going down EVERY SINGLE DAY. When it happens, I lose my connection to my DB (via phpMyAdmin, my cPanel stops responding, the login page goes offline AND my web site goes offline. WTF is going on there, @HGSupport?
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Heather Vee
(@dieslaughing) reported
@HGSupport Hi there. I have a site that’s been loading very, very slowly since you guys did the database transfer. Possible to get some help about that?
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cookie tonks
(@miriamtonks) reported
@HGSupport I have problem login into my website and even to my cpanel, can you help me?
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Eduardo Messias
(@Eduardo62613900) reported
@HostGator Good morning, I don't recommend it, they couldn't fix it, they canceled everything, I took more damage because of that bastard Rafael, I lost my company and almost my life.
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SetraHost
(@SetraHosting) reported
@Jenn_Mattern @DevonEllington Ideally, avoid any Newfold Digital owned companies if you don't want similar service: bluehost, HostGator, Site5, iPage, JustHost, ASmallOrange, bigrock, Network Solutions, the list goes on.