Hostgator status: hosting issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Hostgator users through our website.

• Hosting (39%)
• Cloud Services (29%)
• E-mail (17%)
• Domains (12%)
• Web Tools (2%)

Live Outage Map

The most recent Hostgator outage reports came from the following cities:

City	Problem Type	Report Time
Araguari	Cloud Services	6 days ago
Bogotá	Hosting	6 days ago
Bogotá	Cloud Services	6 days ago
Sorocaba	Hosting	11 days ago
São Paulo	Hosting	12 days ago
Concepción	Hosting	12 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Artfool Politics (@artfoolpolitics) reported 5 minutes ago

  @HostGator @Trrance How about stop telling us how frustrating it is and actually do your freaking job and FIX IT????

• 
  Sean Wyseman (@StressStopper) reported 6 minutes ago

  @HostGator @WamanyaPious Not when you make changes that totally disrupt 20 years of workflow & you don't warn or give your customers a choice or a say in the matter. You've forever lost my biz cuz you just don't do that if you like your customers. So NO this is the shittiest deal I've ever gotten from an IT provider. Even gmail gives their customers & choice & plenty of warning. You screwed up & hope it costs you dearly because this is NOT something you do to a customer base without repercussions & pissed off customers. You're response here just made it worse - showing that you don't give a ****. Basically I read it this way. "Tough if you don't like it - bugger off - you don't have control over what the interface will do & what it will look like - so go elsewhere because we decide what our customers get & we don't let pissed off customers have a say!

• 
  SetraHost (@SetraHost) reported 8 minutes ago

  Thinking about leaving Bluehost, HostGator, or SiteGround? We make it easy with free same day migrations, zero downtime and real human support. No risk - just faster, more reliable hosting at lower prices. Feel free to reach out if you have any questions and we're here to help!

• 
  John Peterson (@johnpetersontx) reported 8 minutes ago

  @YoungbloodJoe @HostGator Instead, it's often better to put them on a managed hosting service of some sort. I found this out the hard way when I got hacked on a VPS because then I didn't keep up with package updates.

• 
  Kishor K Sukumar (@kishorksukumar) reported 8 minutes ago

  @HostGator @HGSupport Then please reply to the DM , My server is still down for 20 days now and no actual progress has been made till now @HGSupport

• 
  Oakland Movies - Oakland News - Zennie Abraham (@OaklandMovies) reported 9 minutes ago

  @HGSupport Hey HostGator, fix my server. Where is @NewfoldDigital in all of this?

• 
  Daniel Micovic (@DanMicovic) reported 10 minutes ago

  @HostGator @HGSupport we are now nearing 72 hours without access to our three sites. Zero e-mails updating the situation, daily support chats (whose transcripts are emailed), multiple PM with you on this platform...and nothing. It is time for HG to begin providing real answers beyond cut-and-paste ones.

• 
  HostGator (@HostGator) reported 14 minutes ago

  @generouncambio @HGSupport We work to make sure that requested domains can be registered before charging. Unexpected barriers can arise after the request is made and we have to change course. If you have questions about the registration process, please contact our support team through your account portal.

• 
  Champion Ratings (@Champ_Ratings) reported 17 minutes ago

  @HostGator I've been dealing with support via chat for an hour, I'm currently on my 5th circle with them explaining we didn't order anything as we found HostGator was crap years ago, so left

• 
  Tommy Flavio (@tommyflavio) reported 24 minutes ago from Town of Hamden, Connecticut

  @ionos_help_US I called support. They needed my ID and something else. Sadly, I ended up just using @HostGator which went right through and I was up with cpanel in less that 20 minutes.

• 
  HADESNYC®️ (@HADESNYC) reported 25 minutes ago

  Absolutely unacceptable @HGSupport @HostGator doesn't even let the customers know when there are server issues.

• 
  Eder (@Eder55164219) reported 25 minutes ago

  @HostGator That's the problem, there's no way to contact them. send DM with case number

• 
  Kishor K Sukumar (@kishorksukumar) reported 27 minutes ago

  @francojosephsd @HGSupport My server has been down for 8 days now and still no fix yet

• 
  TJ Dickerman (@thewartimephilo) reported 27 minutes ago

  @Codie_Sanchez I live in the middle of nowhere, I own a coffeehouse, I consult, I am running 12 agents currently one of which I had create a local newspaper, I gave it log ins to hostgator had it build a website, write the stories, do the research, email the people from the articles, and then uploaded it all and went live. We're only three days into that so nothing of substance is happening, but how cool, eventually sell ads, and help the community. That's just the first I have doing that but now imagine running any number of affiliate sites, blogs, scraper extraordinaire there's just so much to be doing right now. No one around me knows any of this stuff is happening yet. What an opportunity. Could go for days but you're 1000% right, I wish I was surrounded by more me types, but I will take the advantage of having no less than 5 counties near me where I may be the most educated on the subject.

• 
  Block News Media Global 🌞 ಠ_ಠ (@BlockNewsMedia2) reported 27 minutes ago

  FFS @HostGator - hold for 25+min tech support line?

• 
  Hephzibah Magazine TV (@Gabbybooks82) reported 27 minutes ago

  @HGSupport What else do you need.D server has been down for 3 weeks. When it happened we immediately contacted you, and you recommended, we purchase a new dedicated server for migration, which we did but you never could fix the old server to migrate us to D new. *I-25506113 is the ref ID*

• 
  HostGator Support (@HGSupport) reported 29 minutes ago

  @Gabbybooks82 @HostGator To assist you further and address the issue related to your account, we need to verify your account ownership. Please send us a direct message so we can send you a token and move forward with assisting you.

• 
  Makarand Mane | Organising #WCAsia 2026 (@mkrndmane) reported 29 minutes ago

  @HGSupport I asked your support agent to create a ticket for 4 times. Then she created it. Provide an easy option to create support ticket instead of a chat option

• 
  Joseph Franco (@francojosephsd) reported 37 minutes ago

  @HGSupport When will you correct the VPS service? 96 hour is way out of good service.

• 
  Spank (@mentaldischarge) reported 38 minutes ago

  @DerNord036 I miss HostGator. They were a great, local Texas company with excellent service, then they sold to some conglomerate and now it's trash manned by jeets.

• 
  Zennie Abraham ZENNIE62 #SuperBowlLX #NFLDRAFT (@ZennieAbraham62) reported 42 minutes ago

  @HostGator Hi @HostGator and @HGSupport I am still in the chat and now for 29 minutes and not a single admin has come to see about my issue.

• 
  HostGator Support (@HGSupport) reported 45 minutes ago

  @ZennieAbraham62 @HostGator Thank you for the outreach. Support can assist with WP installs, login or admin access issues, installing, plugin and theme activation, plugin and theme errors conflicts and more. For other WP concerns beyond our scope try Pro Design Live subscriptions for personalized guidance.

• 
  DN (@danielnardicio) reported 45 minutes ago

  When looking to replace the dreadful @GoDaddy @GoDaddyHelp with a better company with better customer service, try out Bluehost SiteGround DreamHost HostGator HostPapa InMotion Hosting. You dont have to accept terrible customer service.

• 
  Follow Me On GETTR Instead. I’m @AmericasMansMan (@PeterVadala) reported 45 minutes ago

  I think @Hostgator @HGSupport @NewfoldDigital fixed it. I don't want to be too hopeful here, however I think they may have resolved the issue.

• 
  Joe Youngblood - SEO, Futurology, AI, Marketing (@YoungbloodJoe) reported 46 minutes ago

  We have a client hosted by @HostGator's shared hosting system and has been for around 20-years or so. They've hit the limit of 'inodes' on the highest shared hosting plan so were forced to upgrade either by leaving Host Gator or going to a VPS. After a discussion with Host Gator they decided to take a discounted offer and switch to an HG hosted VPS server, HG graciously tossed in free migration from the shared hosting to VPS for a smooth transition. It has been a nightmare since. The website's images are almost all no longer displaying. Host Gator's "migration" team is in India and has screwed up the migration twice now all while a USA based sales person keeps assuring our client that things are going to be fixed asap and it should be done any minute. At one point they took up ALL of the storage space on the VPS for this one site to be moved over. Then they were silent for a full 24-hours before sending a disclaimer and asking permission to delete the data on the VPS server. We are 5 full days into this ordeal without a successful server migration and client is now in a full blown panic. They decided to keep ads running, etc... after being told it would be done in less than 24-hours. They paid for a full year of this hosting up front saying HG's support had improved in recent years and are now getting completely wrecked. Client is worried they might accidentally delete the website or other websites they had built on the shared hosting (which they are keeping). GoDaddy often gets numerous (and extremely valid) complaints about being the worst hosting solution, but all of @NewfoldDigital is right behind them.

• 
  Mehmet (@mettersoy) reported 46 minutes ago

  After 14 years as a HostGator customer, I’m leaving. Not because of price. Not because of performance. But because they silently blocked all outbound traffic and took down my ecommerce business. 🧵👇

• 
  Daniel Micovic (@DanMicovic) reported 52 minutes ago

  @Hostgator over 36 hours and no email or update, sites still down. Rep this morning cannot confirm who is or isn't on the list, as frontline reps have no access to the engineering team.

• 
  Greg Saysso 🇨🇦🇺🇦🇵🇸 (@gregsaysso) reported 53 minutes ago

  @HostGator @juanluis_JLP Yes, you've been experiencing widespread outages for almost two weeks now. Don't lie to this customer.

• 
  Geetha Prabhu (Workflexi) (@geetu11) reported 55 minutes ago

  @BigRock @hostgatorindia Can someone call me on my registered mobile no. pls? Every week our emails are down and your team takes one whole day to rectify the problem. When it was hostgator, we never faced this issue. What is that you guys are doing differently that we have to suffer every week!!??

• 
  Hephzibah Magazine TV (@Gabbybooks82) reported 57 minutes ago

  @HostGator Pls, I can't see you solving this problem, it happened 3weeks ago, and you asked us to pay thousands of dollars and we paid. Now you are engaging us with tete talks that will certainly go no where, delay tactics so the money will expire without serving it's purpose