Hostgator status: hosting issues and outage reports

No problems detected

If you are having issues, please submit a report below.

HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.

Problems in the last 24 hours

The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (IST)	Number of reports	Baseline
Apr 25, 3:10 AM GMT+5:30	0	0
Apr 25, 3:30 AM GMT+5:30	0	0
Apr 25, 3:50 AM GMT+5:30	0	0
Apr 25, 4:10 AM GMT+5:30	0	0
Apr 25, 4:30 AM GMT+5:30	0	0
Apr 25, 4:50 AM GMT+5:30	0	0
Apr 25, 5:10 AM GMT+5:30	0	0
Apr 25, 5:30 AM GMT+5:30	0	0
Apr 25, 5:50 AM GMT+5:30	0	0
Apr 25, 6:10 AM GMT+5:30	0	0
Apr 25, 6:30 AM GMT+5:30	0	0
Apr 25, 6:50 AM GMT+5:30	0	0
Apr 25, 7:10 AM GMT+5:30	0	0
Apr 25, 7:30 AM GMT+5:30	0	0
Apr 25, 7:50 AM GMT+5:30	0	0
Apr 25, 8:10 AM GMT+5:30	0	0
Apr 25, 8:30 AM GMT+5:30	0	0
Apr 25, 8:50 AM GMT+5:30	0	0
Apr 25, 9:10 AM GMT+5:30	0	0
Apr 25, 9:30 AM GMT+5:30	0	0
Apr 25, 9:50 AM GMT+5:30	0	0
Apr 25, 10:10 AM GMT+5:30	0	0
Apr 25, 10:30 AM GMT+5:30	0	0
Apr 25, 10:50 AM GMT+5:30	0	0
Apr 25, 11:10 AM GMT+5:30	0	0
Apr 25, 11:30 AM GMT+5:30	0	0
Apr 25, 11:50 AM GMT+5:30	0	0
Apr 25, 12:10 PM GMT+5:30	0	0
Apr 25, 12:30 PM GMT+5:30	0	0
Apr 25, 12:50 PM GMT+5:30	0	0
Apr 25, 1:10 PM GMT+5:30	0	0
Apr 25, 1:30 PM GMT+5:30	0	0
Apr 25, 1:50 PM GMT+5:30	0	0
Apr 25, 2:10 PM GMT+5:30	0	0
Apr 25, 2:30 PM GMT+5:30	0	0
Apr 25, 2:50 PM GMT+5:30	0	0
Apr 25, 3:10 PM GMT+5:30	0	0
Apr 25, 3:30 PM GMT+5:30	0	0
Apr 25, 3:50 PM GMT+5:30	0	0
Apr 25, 4:10 PM GMT+5:30	0	0
Apr 25, 4:30 PM GMT+5:30	0	0
Apr 25, 4:50 PM GMT+5:30	0	0
Apr 25, 5:10 PM GMT+5:30	0	0
Apr 25, 5:30 PM GMT+5:30	0	0
Apr 25, 5:50 PM GMT+5:30	0	0
Apr 25, 6:10 PM GMT+5:30	0	0
Apr 25, 6:30 PM GMT+5:30	0	0
Apr 25, 6:50 PM GMT+5:30	0	0
Apr 25, 7:10 PM GMT+5:30	0	0
Apr 25, 7:30 PM GMT+5:30	0	0
Apr 25, 7:50 PM GMT+5:30	0	0
Apr 25, 8:10 PM GMT+5:30	0	0
Apr 25, 8:30 PM GMT+5:30	0	0
Apr 25, 8:50 PM GMT+5:30	0	0
Apr 25, 9:10 PM GMT+5:30	0	0
Apr 25, 9:30 PM GMT+5:30	0	0
Apr 25, 9:50 PM GMT+5:30	0	0
Apr 25, 10:10 PM GMT+5:30	0	0
Apr 25, 10:30 PM GMT+5:30	0	0
Apr 25, 10:50 PM GMT+5:30	0	0
Apr 25, 11:10 PM GMT+5:30	0	0
Apr 25, 11:30 PM GMT+5:30	0	0
Apr 25, 11:50 PM GMT+5:30	0	0
Apr 26, 12:10 AM GMT+5:30	0	0
Apr 26, 12:30 AM GMT+5:30	0	0
Apr 26, 12:50 AM GMT+5:30	0	0
Apr 26, 1:10 AM GMT+5:30	0	0
Apr 26, 1:30 AM GMT+5:30	0	0
Apr 26, 1:50 AM GMT+5:30	0	0
Apr 26, 2:10 AM GMT+5:30	0	0
Apr 26, 2:30 AM GMT+5:30	0	0
Apr 26, 2:50 AM GMT+5:30	0	0
Apr 26, 3:10 AM GMT+5:30	0	0

At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hostgator users through our website.

E-mail (32%)
Domains (29%)
Hosting (23%)
Cloud Services (10%)
Web Tools (6%)

Live Outage Map

The most recent Hostgator outage reports came from the following cities:

City	Problem Type	Report Time
Santiago	Domains	4 days ago
San Miguel de Allende	E-mail	5 days ago
Santa Clara	Web Tools	8 days ago
Oaxaca	Hosting	8 days ago
Thornton	E-mail	15 days ago
Chisinau	E-mail	15 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

Rev. Wendy Silvers (@WendySilvers) reported 2 minutes ago
@HGSupport I've been attempting to resolve an issue that stems from the Hostgator site for days. I've spent hours on the phone with various Hostgator support and no one has resolved the issue. It's unbelievably frustrating.
HostGator Support (@HGSupport) reported 2 minutes ago
@FeoAmante @HostGator Hey, Feo. We'd like to look further into this and get your site back online. Please send us a DM with any open (or closed) ticket IDs related to this issue, and we'd be happy to assist you from there.
Joe Youngblood - SEO, Futurology, AI, Marketing (@YoungbloodJoe) reported 5 minutes ago
Rocketship SEO Plugin: We have identified a memory handling issue with our plugin that appears to largely impact Yoast users on Bluehost (though not HostGator which is the same company) and could impact other shared hosting environments. in 100% of cases we've investigated the issue goes away in a few hours as memory used subsides. You might get an error immediately after activating the plugin that says there has been a critical error on the site. Your site and Admin area are fine though you may not be able to edit plugins / posts / pages, this is the memory issue manifesting itself. You might also get a report emailed by WordPress saying the issue was caused by @Yoast using too much memory, but it is our plugin causing the problem not Yoast. Our best guess at the moment is that this error is caused by our compatibility settings with Yoast which is performed automatically upon install and activation. We are looking at making this process more efficient and improving our compatibility so sites in shared environments like Bluehost do not encounter this issue.
o-mega.ai (@o_mega___) reported 9 minutes ago
Catwatchful’s breach exposed thousands of victim and customer records in July 2025, with attackers leaking photos, locations, and messages. Operators bypassed the first shutdown by migrating APIs to HostGator—demonstrating how stalkerware survives by shifting infrastructure faster than hosts can react. Google only started flagging the app with Play Protect after TechCrunch’s publication, and the spyware’s operators relaunched service within days. This cycle shows tech platforms can barely keep up when stalkerware pivots, and just about every stalkerware provider eventually leaks all their data.
Block News Media Global 🌞 ಠ_ಠ (@BlockNewsMedia2) reported 9 minutes ago
FFS @HostGator - hold for 25+min tech support line?
Lissa (@itsjustmetwo) reported 11 minutes ago
@HGSupport Why is it impossible to get anything escalated to people who can actually help?
Deporable (@okdeplorable) reported 12 minutes ago
@HostGator Apparently this company has moved all of it's customer service overseas. Consequently you can only understand every other word.
Cutearundhathi (@cutearundhathi) reported 13 minutes ago
@HGSupport @adamfarrar I haven't received any confirmation on fixing my issue with Hostgator on DM. Why is it so? I don't understand....Is this the way you give service to your customers?
Akhil P Walia (@akhilpw) reported 13 minutes ago
@hostgatorindia All our websites hosted on #Hostgator are down for the last 45 minutes, and the support is hard to reach. After waiting in-line for over 20 minutes to reach chat support , the agent is totally unresponsive.
Annie 🍁 Freedom Enthusiast (@westcoastgirl1) reported 14 minutes ago
@HGSupport your team was not here to help! their response to me was to hire you instead of fixing my problem - I have requested my $$ back.
Info4Fun Brasil (@Info4funbr) reported 18 minutes ago
@BrunnooPacheco @HostGator Very Slow... The customer portal are down...
HostGator (@HostGator) reported 22 minutes ago
@betocreativo @Hostinger If your account is US-based, we offer 24/7 phone & chat support with real humans, the AI can help route you to them if needed. If you are a HostGator LATAM customer they also offer chat support were you can reach a live agent, anytime.
SFL Commissioner (@sflone) reported 24 minutes ago
@HGSupport Has HostGator changed its password requirements? I've had problems logging in suddenly but error messages do not state any change to the policy despite an AI search suggesting something may have been done by March 2025.
Michele Elliston (@micheleelliston) reported 25 minutes ago
@HostGator is there a problem with customer service? I've been waiting for ages just to get someone to help me.
John Anthony (@johnanthony33) reported 27 minutes ago
After 23 years being a customer of @HostGator they recently deleted/lost all database content for 4 sites during a hosting renewal. In an attempt to get a refund I got a runaround from 3 different companies including #BlueHost and #NetworkSolutions. No refund yet.
Karen Lakeman (@KarenLakeman) reported 27 minutes ago
terrible #CustomerService from @HGSupport today! @HostGator #CaveatEmptor if this organisation crashes your website they will blame you! #TheCustomerIsAlwaysWrong
INALEGWU (@tchaloyi) reported 28 minutes ago
Imagine a company the size of @HostGator still uses real humans in their support. I've been using them for years and their customer support is the number one reason I won't be leaving anytime soon. A company's CS is one of the best marketing strategies often ignored. They'd learn
Jordan Blum🤘 (@JordanBlum87) reported 30 minutes ago
Can any tech people help? We use Outlook for The Bookends Review and once a week, it'll stop sending and receiving mail because "503 Valid RCPT command must precede DATA." Then, I'll delete the emails we have in the HostGator CP and it'll work again. Any ideas how to fix?
Mrchispa (@Mrchispa8) reported 30 minutes ago
@HostGator my websites are down? Could you help me?
✌ Brando™ 🇨🇦 Whistler (@surfingshreddie) reported 30 minutes ago
@HGSupport I cannot access any of my websites. Are your servers down?
Chris (@ccpharrell) reported 34 minutes ago
I don't post often, but wanted to reiterate how terrible @HostGator is....down yet again with a 24 - 48 hour ETR....great stuff...
coltswalker (@coltswalker) reported 38 minutes ago
Do not use @hostgator. They censor. They suspend accounts without warning. You lose your money and data. Hostgator is a terrible company. #scam #scamalert #buyerbeware
Mrchispa (@Mrchispa8) reported 38 minutes ago
@HostGator almost 10 hours no service!
𝔊𝔯𝔦𝔪𝔣𝔢𝔩 (@GrimfelOfficial) reported 45 minutes ago
@AIandDesign @HostGator I never expected her Pretty Little Liars arc but here we are 💀
Guy (@Hal_chair) reported 47 minutes ago
@HGSupport How to you access the live chat support. It has been disabled for months now. All live chat support does is show you a list of "is this your problem" crap.
SC Dem (@MickSCDem) reported 47 minutes ago
@HGSupport Once again, my dedicated server is down. Last time my sites were down for 4 days. I have yet to receive a reply from escalated support. Please fix this now.
Oscar Múgica ن (@oscarmugica389) reported 50 minutes ago
@HGSupport Is down right now says: It is not just you. The server is not responding...
HostGator Support (@HGSupport) reported 52 minutes ago
@NoiseReturn @HostGator Thanks for flagging this. Our teams are available 24/7, and we’d like to help get you connected. If chat isn’t loading, try using incognito mode, disabling browser extensions, and ensuring JavaScript is enabled. Please DM additional information if that doesn't get you connected.
deepanshu garg (@dkdipanshu) reported 52 minutes ago
@BigRock I am stuck with hostgator migration, your support number are not available , Chat team is not able to support , where should i go ??
Eduardo Morales (@chikipollo08) reported 58 minutes ago
@HostGator I submitted a support ticket regarding my hosting; my emails are not reaching their destination. I've had the ticket open for 3 days and no one has followed up on it.