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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Problems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
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E-mail (26%)
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Hosting (26%)
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Cloud Services (20%)
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Domains (18%)
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Web Tools (10%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Hosting | ||
| Domains | ||
| Hosting | ||
| Web Tools |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Allan “Podfather” Muir (SPSalvation/AspieGamer)
(@TheAllanMuir) reported
Hey @HGSupport I’ve been unable to login to the portal since 8:30 PM last night due to “connection time out” errors. Please help.
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Warren Wilson
(@WALTAWILSON) reported
@HostGator so im being scammed by Hostgators support in the east, a tech scam by a company based in Texas....
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Slfxvb
(@TheRealSlyFox) reported
@HostGator @weebly count your days! For the last 2 weeks I have been waiting for you to fix this glitch that prohibits me from editing my site. Do you understand how PROBLEMATIC that is?!? You haven’t offered me a single work around & I’ve had to be the 1 to reach out each time!
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Alexis Huffman
(@AlexisH82746482) reported
I always encounter issues when trying to solve a technical issue with @HostGator @HGSupport. They seem to just outsource Support to people who have no idea what they are doing.
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Emiliano Carlesi
(@ecarlesi) reported
Possible threat on hxxp://cambo-service[.]com/stock[.]zip #phishing #opendir #hostgator
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Nan_
(@ernanif) reported
@HostGator why you guys putting the service quality down after a month of services? Pretty awful to have simple website do spend 45 secs to load! What is going on?!
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Sharkfhshlgfhthkb
(@SharkGuy8) reported
@HostGator Shut ******** up get out of here
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Alex Alexakis
(@PixelChefs) reported
@YoungbloodJoe I understand that HostGator is not the best choice for hosting, but it's not horrible, we have clients with sites hosted in HostGator that load in 1-2 secs on 3g network. Want to truly destroy your site try GoDaddy hosting.
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Malik Shishtawi مالك ششتاوي
(@shishtawi) reported
@HostGator @HGSupport very disappointed for realizing today that i was charged a whole year for a service that I never used the amount of 20$ with my knowledge or even an email to inform me or confirm my subscription!
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Zennie Abraham CEO Zennie62Media, Inc. / Zennie62
(@ZennieAAbraham) reported
Rather than help me @HGSupport has sent nasty email after nasty email explaining why they basically can't - even though I am paying for the service.
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Lalit Sahu
(@z3r0v01t) reported
@hostgatorindia @HostGator @HGSupport Thanks support team. I received refund on my Hostgator Wallet.
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Holt Training Inst.
(@HoltTrains) reported
@HostGator I need to go back to @webdotcom I never had these problems. I switched because my domains are banked with you. What mistake
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HOURLY LIFE of Fred Campos
(@FredsDaily) reported
4p Luca was extremely cute. Spot checking the two @Hostgator website moves. Contacting support to verify a SSL certificate. (They are wonderful to work with.)
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Ian
(@cyclingbetting) reported
Thanks for all the messages re. the website being down, trying to sort it. Hostgator fkd up my domain renewal and are trying to sort it. Hope to be up & running soon though. I won't be running a subscription service for the Tour though, don't have time and baby due in a month!
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Zennie Abraham CEO Zennie62Media, Inc. / Zennie62
(@ZennieAAbraham) reported
@EthaanJack Suggestions? @HGSupport writes me as if they do not want to fix their own server.
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Brandon
(@bc3tech) reported
@HostGator any plans to support ALIAS records in DNS? Thanks
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J. M³ Calcaño
(@Asinox) reported
@HostGator WTF is happening with your chat support??
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Lalit Sahu
(@z3r0v01t) reported
@HostGator @HGSupport @hostgatorindia I'm having issue with support team. I registered complaint on 20.05.21 they said you get refund after 7 days. I reached to support 12 times till now but each time said working on it. They also disconect my call, also asked to connect with Sr.
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💥BOOM Bound
(@BOOMBound) reported
I’m facing an issue where the #unity desktop app doesn’t support #Firebase. So I’ll have to write REST APIs in WordPress. I haven’t done it yet, so I am trying it out and have to check with #hostgator. So depending on the solution I come up with, this might be a little delayed.
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Holt Training Inst.
(@HoltTrains) reported
Yet again - @HostGator your system has a bug in the system….#33211949 and my site down. Again, it’s a billing issue. I happily use @QuickBooks. Your rep said he’s never seen this problem….my 3rd time.
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Harish Baghel
(@harishb1981) reported
@HostGator @hostgatorindia Totally frustrated with your patahtic services. Totally unacceptable. Never gonna buy again.
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Gregory Kohs
(@thekohser) reported
After over 13 years with @HostGator , I am strongly considering switching hosts, as my current host's customer service staff don't seem to understand my dismay over a 30% price increase, plus a ridiculous $10 monthly fee for cPanel, which other hosts provide at no extra cost.
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Ellen Spertus
(@ellenspertus) reported
@ionos_com @HostGator I ended up going with @HostGator. Although they were never able to tell me why I wasn't receiving their PIN reset emails, their phone support was excellent and I believe I've migrated everything successfully.
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HostGator India
(@hostgatorindia) reported
@sahilgoyal786 @HostGator Hey Sahil, we're sorry for the delay in resolution. We assure you our senior teams are actively working towards a fix. As soon as the issue is resolved they shall update the forum. Once again, we sincerely apologise for the inconvenience caused to you.
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Almas Malik
(@almasmlk) reported
thanks for the harrasment @HostGator @HGSupport @hostgatorindia Will be taking legal actions against you. Pathetic service & support.
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Xander Soldaat
(@XanderSoldaat) reported
@HostGator I started using vim since 94, and have ever since, but that's only because I never figured out how to exit it. (just kidding, I love vim)
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〈 simcoder /〉
(@SimCoder_here) reported
If all you do is one thing (in this case hosting servers) you should at least try and be good at it. I chose @HostGator precisely to not have to deal with problems like this, incredibly disappointed.
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Harish Baghel
(@harishb1981) reported
from
New Delhi, National Capital Territory of Delhi
@hostgatorindia @HostGator Though issue is resolved still I need to monitor further. Will update if any issue faced.
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******* Instructions
(@JOInstructions) reported
@HoltTrains @HostGator @QuickBooks Yeah I’m having a problem with their billing too.
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Martin Wickens
(@mnwickens) reported
Follow up on my last post, I know its not Hostgator, just the process of needing to submit info to buy a domain and then for legal reasons that info is made public. Still, I've bought many domains and never had calls like this.