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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
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Hosting (50%)
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E-mail (27%)
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Domains (20%)
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Web Tools (3%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Votorantim |
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 Sydney |
Hosting | |
| Salto |
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 Chía |
Hosting | |
| Salvador |
Hosting | |
| Recife |
Domains |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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ORDAINED
(@ordained07) reported
@qservershosting in all my life i hv never heard or email snt to me givin me an ultimatum to update a wordpress cms or laravel framework because its a security threat and shutting down a website dt i have paid for. @HostGator who have hosted my wordpress 4 yrs neva did dt ****
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Emiliano Carlesi
(@ecarlesi) reported
Threat on hxxp://packagessinc[.]com/service[.]zip #phishing #opendir #hostgator
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Rachel Howe
(@rachelmhowe) reported
Anyone here familiar with DNS settings? How can a site just be pointed and then not pointed to a host? I switched my isn't from HostGator to mine (Flywheel) and support said the DNS settings were not pointing to Flywheel.
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HostGator India
(@hostgatorindia) reported
@amitksi @HostGator @HGSupport Hey Amit, our Support team has sent you an update via Case ID: 29650582. For any further queries regarding this issue kindly reach out to our team via your Case ID as they'll be best placed to help you out with this.
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Subraya Mallya 😷💉
(@subrayamallya) reported
.@HGSupport - what is the way for me to check on a particular ticket logged by one of your support analysts on my behalf? I have a dedicated server. 12 hours since the ticket was logged, I have not got any updates.
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Dev King 👑
(@Dev_King_Css) reported
@HostGator What is the worst part of building a website ?→_→
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Eccentric Musician Company of New England
(@eccentric_music) reported
The Eccentric website is down today but change is coming to make way for something new. I just hope that @HGSupport does there magic soon so I can get back to work before the weekend is over.
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aspiring carmilla karnstein
(@cosmo_bab) reported
*sees my follower count goes down* *makes sure hostgator support didnt unfollow* whew. safe for another day
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SAM Auctions
(@SAM_Auctions) reported
@HGSupport we are having website issues and have been unable to resolve the problem via Live Chat or telephone. PLEASE HELP!!
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Onyx Better Homes
(@HomesOnyx) reported
@HGSupport Hello my website has been down for over 24hrs. It was down due to high CPU usage for high traffic but it now fixed and replied to the email to let Hostgator CS know. My ref number is 30726333
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BetterSafeRadio
(@BetterSafeRadio) reported
@FollowTheLeedr @HostGator @HGSupport It's down here also, including all my reseller sites, on March 14th.
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Mike Jeffries
(@NearChaos) reported
I'm really regretting moving my site to @HostGator at this point. It's been multiple weeks of problems just to move two very simple wordpress sites.
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Mads Brodt
(@madsbrodt) reported
@HostGator Solving a problem for real people. Web development allows me to fulfill my creative drive, help people, and make good money - all at the same time 🔥
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Ideas Apátridas
(@IdeasApatridas) reported
@HostGator Since I upgraded from my shared server to a VPS server I have been having issues with it. I receive emails saying I have malwares on one of the sites, still you deactivate all my 34 sites and it is really annoying because my sites need to be working all the time. Need a solution.
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Marcus A. Wright, LLC
(@wrightmentality) reported
@HostGator multiple calls in 48 hours website still down and just keep getting the run around, @GoDaddy is the better company and customer service to work with, at least they get your website back up instead of the run around
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Emiliano Carlesi
(@ecarlesi) reported
Threat on hxxps://delvieryintll[.]com/service[.]zip #phishing #opendir #hostgator
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HostGator India
(@hostgatorindia) reported
@amitksi @HostGator @HGSupport Hey Amit, our Support team has sent you an update via Case ID: 29650582. We request you to check and reply to the same in case you have any other queries on this issue.
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Cammy Austin
(@CammyJupiter) reported
@HostGator our website is down and we need help FAST!
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Emiliano Carlesi
(@ecarlesi) reported
Threat on hxxps://deliverypps[.]com/service[.]zip #phishing #opendir #hostgator
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Nour.
(@31augxo) reported
At this point i really wanna know what does hostgator do.. literally worst misleading ad ever and I won't look them up they don't deserve the clicks such an annoying marketing campaign
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Amit Singh
(@amitksi) reported
@hostgatorindia @HostGator @HGSupport Neither you people are able to remove from outbound mail IP pool list, which in your control and that way my issue can be sorted out quickly (withing few minutes)
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Amit Singh
(@amitksi) reported
@hostgatorindia @HostGator @HGSupport Issue is still there and you are redirecting me there but I am.not getting solution, so posting here not by choice but no option left
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HostGator India
(@hostgatorindia) reported
@amitksi @HostGator @HGSupport Hey Amit, our Support team has updated you via Case ID: 29650582. In case you have any further queries, please respond to the email as our team is best suited to help you out.
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Estephanie Cruz
(@Stephi_ishtar) reported
@HostGator Hello, you have a problem with the servers, my dedicated server does not work and I cannot enter my client panel in hostgator, nor open a chat.
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Amit Singh
(@amitksi) reported
@hostgatorindia @HostGator @HGSupport You must be happy to know that issue is still open without any ETA
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Sam Rizvi
(@SamooRizvi) reported
@HGSupport ...and your support has failed to help me or reply to my 5 emails to give access back to me. All of my websites are suspended just because I used my so-called unlimited web hosting to upload files that I don't have a backup of. I NEED YOUR REPLY ASAP & I need my files!
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Ivan Hanák
(@hanakivan) reported
@HostGator buying a domain and never uploading the content
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HostGator India
(@hostgatorindia) reported
@amitksi @HostGator @HGSupport Hey Amit, our Support team has sent you an update via Case ID: 29650582. We recommend checking the same and responding there in case you have any further queries regarding this issue.
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Gyanpatrao
(@gyanpatrao) reported
@HGSupport The phone support only tells to wait for the email.
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Sam Rizvi
(@SamooRizvi) reported
@HGSupport You have suspended my account because I had uploaded 137 GB of video files. You didn't give me a chance to download my files before suspending me. Now I don't have access to my cpanel or FTP. I NEED my files back! I have called your support 5 times and emailed 5 times!