Hostgator status: hosting issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Problems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
- Hosting (42%)
- Cloud Services (26%)
- Domains (16%)
- E-mail (12%)
- Web Tools (5%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 San José
|
Hosting | 7 days ago |
 São Paulo
|
Domains | 11 days ago |
|
São Paulo
|
Hosting | 15 days ago |
 Pachuca de Soto
|
Domains | 15 days ago |
|
Goiânia
|
Hosting | 18 days ago |
 Milford
|
22 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
-
Joan Reynolds (@JoanTReynolds) reported@HostGator I cannot login to my hostgator account. Support is now useless.
-
INALEGWU (@tchaloyi) reportedThe whole automated stuff doesn't always cut it. Especially when it comes to customer service. I don't want to chat or speak with a bot. Connect me to a human. Blood and flesh. Reason I will always praise @HostGator. Those guys have one of the most responsive customer relations services out there, and no, this is not a PR.
-
Daniel Micovic (@DanMicovic) reported@HostGator @HGSupport are hiding today...even escalated support is not responding...perhaps they finally gave up.
-
HostGator Support (@HGSupport) reported@viva_trista @HostGator Please be aware that you will be receiving an email from escalated support outlining your path forward. Once you receive that email, please respond as soon as possible.
-
Zennie Abraham ZENNIE62MEDIA #CES #NFLDRAFT #SDCC (@ZennieAbraham62) reportedHey @HGSupport Vinayak is playing games with me. HG admins know how to update the SSL Certificate, but he acts like he can't do it and will not get help. I asked him to get a supervisor. He will not.
-
Daniel Micovic (@DanMicovic) reported@HGSupport @HostGator received an email from "escalated support" that my ticket has been closed, but nothing has been done to bring my server and sites back. Please advise: The case # ACOM-3384 you are responding to has been closed.
-
Spank (@mentaldischarge) reported@DerNord036 I miss HostGator. They were a great, local Texas company with excellent service, then they sold to some conglomerate and now it's trash manned by jeets.
-
Follow Me On GETTR Instead. I’m @AmericasMansMan (@PeterVadala) reportedI think @Hostgator @HGSupport @NewfoldDigital fixed it. I don't want to be too hopeful here, however I think they may have resolved the issue.
-
Oscar H (@oshunu) reported@HGSupport @HostGatorES I already sent them the message, I need help as soon as possible.
-
Neumie Awards (@NeumieAwards) reported@HostGator I'm a reseller and all my customers' sites are STILL DOWN and where is the fix???
-
Zennie Abraham ZENNIE62 #SuperBowlLX #NFLDRAFT (@ZennieAbraham62) reported@HGSupport @HostGator This was a back end, server-related Wordpress issue. Not every Wordpress problem has to do with theme or plugin, singularly. Also, there's an outstanding malware problem HostGator was supposed to solve and call me about, and did phone call.
-
Vrajesh Parekh (@yourwebcoders) reported@HGSupport @HostGator We have been using a VPS server and reseller hosting for the past 15 years, and recently one of our clients' domains had malware, but instead of suspending that particular domain, they shut down the whole server, and now more than 50 sites are held hostage,
-
Trump Is President (@yankiadler) reported@HGSupport worst ever service you deleted my account because I canceled the email service and now my domain which u have is blocked I can’t get emails because the email on the account is in this domain so I can’t even reset the password and I don’t remember the pin
-
HADESNYC®️ (@HADESNYC) reported@HGSupport my site is down. I need help now
-
Josh Humble (@joshhumble) reportedLooks like @HostGator, @HGSupport's website installer is down (both attempting Wordpress install and blank site)? Freezing up on my account, can't proceed. Browser refreshes and multiple attempts don't work. Ugh - technology.
-
Zennie Abraham ZENNIE62 #SuperBowlLX #NFLDRAFT (@ZennieAbraham62) reported@HostGator Hi @HostGator I am still in the chat and now for 26 minutes and not a single admin has come to see about my issue.
-
Daniel De la Cruz (@dadeze) reported@HostGator My server has been down for three weeks, and I still haven't received a response. They don't have any backups. I want to know if I should consider the data from my two accounts on the VPS lost.
-
Vella Gyaani (@vella_gyaani) reportedGenuine question: how do you guys build waitlist websites for your projects? That includes terms and privacy links as well? I have a traditional setup of HostGator, WordPress and a simple theme and editing it is a pain all the time. Help me with this transformation. Any guides out there to modernize my setup with no code tools?
-
Ghayas uddin (@ghayasbst) reported@HGSupport Dear Hostgator, why is there still no solution for cpanel Security issues. Almost 48 hours are gone, our website is OFF. And not giving any ETA on this issue. We are losing our viewers which we built in years.
-
HostGator Support (@HGSupport) reported@ronimartinezz @HostGator From the screenshot, it looks like you are having trouble logging in to your account to cancel. If that's the case, send us a DM so we can get you verified and assist.
-
Block News Media Global 🌞 ಠ_ಠ (@BlockNewsMedia2) reportedFFS @HostGator - hold for 25+min tech support line?
-
Shailesh B Shah Sapan (@shaileshbshah99) reported@BigRock @HostGator @hostgatorindia My website is down since last 4-5 days. The business is in trouble. What are you doing? Now please dont ask to DM my details... It is not only my problem... There are serveral other business, too. Answer here only...
-
Alex | Vibe Coder (@AlexVibeCode) reported@ChristianNFocus @HostGator That’s the worst kind of billing hit — not just expensive, but disconnected from actual usage.
-
Zennie Abraham ZENNIE62 #SuperBowlLX #NFLDRAFT (@ZennieAbraham62) reportedWow. @HostGator has never been closed at this time. Now it says "office closed". @HGSupport
-
Mehmet (@mettersoy) reportedAfter 14 years as a HostGator customer, I’m leaving. Not because of price. Not because of performance. But because they silently blocked all outbound traffic and took down my ecommerce business. 🧵👇
-
Karen Lakeman (@KarenLakeman) reportedterrible #CustomerService from @HGSupport today! @HostGator #CaveatEmptor if this organisation crashes your website they will blame you! #TheCustomerIsAlwaysWrong
-
HostGator (@HostGator) reported@darthguero @HGSupport Have you tried our frontline phone support? If you haven't, please try to do so as they are the best to assist when it comes to this kind of issue.
-
Joe Moore (@aafc795) reported@cybernaira I had HostGator (the one I mentioned earlier with the Blue and Yellow colors) and Namecheap 9 years ago, and HG's follow up is excellent. They sent me emails to make sure everything was in order and if I needed any help. The dumb thing is, I never did anything with the Website.
-
Greg Saysso 🇨🇦🇺🇦🇵🇸 (@gregsaysso) reported@HostGator @juanluis_JLP Yes, you've been experiencing widespread outages for almost two weeks now. Don't lie to this customer.
-
Sean Wyseman (@StressStopper) reported@HostGator @WamanyaPious Not when you make changes that totally disrupt 20 years of workflow & you don't warn or give your customers a choice or a say in the matter. You've forever lost my biz cuz you just don't do that if you like your customers. So NO this is the shittiest deal I've ever gotten from an IT provider. Even gmail gives their customers & choice & plenty of warning. You screwed up & hope it costs you dearly because this is NOT something you do to a customer base without repercussions & pissed off customers. You're response here just made it worse - showing that you don't give a ****. Basically I read it this way. "Tough if you don't like it - bugger off - you don't have control over what the interface will do & what it will look like - so go elsewhere because we decide what our customers get & we don't let pissed off customers have a say!