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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
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E-mail (26%)
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Hosting (26%)
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Cloud Services (20%)
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Domains (18%)
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Web Tools (10%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Arlington Heights |
Hosting | |
 Cuauhtémoc |
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 Londrina |
Domains | |
| Atlanta |
Hosting | |
| Santiago de Querétaro |
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| Chihuahua |
Web Tools |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Veronica Mitchell
(@VeronicaMitch1) reported
@skystracloud Thanks for reaching out. I am in the process of getting things fixed/finding new hosting service. I had no problems with Hostgator for many years. Now, lots of issues that I can't waste time trying to fix.
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AJ
(@Ajaydeore1) reported
@HGSupport we just clean site with infinity360 from other service provider - they included that in cpanel #HostGator not giving this simple thing if Hostgator reseller having 200-300 websites and hit with malware he/she will be dead for sure LoL
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Romeo Five Six
(@RomeoFiveSix) reported
@HostGator hey hostgator. Are you having mail server issues. Do not seem to be able to access emails.
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Floyd Bishop 🎮
(@floydbishop) reported
@RomeoFiveSix @HostGator Same problem here.
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Veronica Mitchell
(@VeronicaMitch1) reported
@HGSupport Now when I call hostgator they give no ticket numbers and never resolve anything. No calls, email, reports, nothing. I am un unpaid family caregiver and freelance writer. I can't waste time. Time is my currency. I am very disappointed. I have been with Hostgator for many years.
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Partha Goswami
(@partha06) reported
@BigRock your server is too slow but the support team blaming me and saying my script has an issue, But the same scripts does not show any server response issues on my previous issue hostgator i am not sure why you are denying your fault rather than fix it
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Julian Kennedy-they/them #amediting
(@jkennedy_author) reported
@ViviAnneHunt I feel you. Mines being all weird and i spent 2 hours trying to solve a hostgator issue with my computer working jankily
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Cherry Tree Therapy Centre
(@steps_to_change) reported
@HGSupport our emails are not working, are you experiencing problems?
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Monroe&Co.
(@monroeandco) reported
When you migrate a site with .@HostGator to an upgraded server, they leave both accounts open and don't migrate all your services automatically... and then your site breaks. LIKE WTF
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RoundRock Magazine
(@RoundrockM) reported
@HostGator My customer just contacted me that their website is down. I've checked everything on the billing and they are paid up until 11/2023 so it must be your problem. They are very upset and apparently this has been going on for over a day. When do you estimate this will be fixed
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AJ
(@Ajaydeore1) reported
1) Support - The slowest support in work, it take 10-15 minute to connect, and 90% of the time does not resolve the problem 2) For example my reseller server got attacked with Malware - HostGator support chat suggesting me to try a third-party malware cleaner...
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Sanzhi Kobzhan
(@Sanji_vals) reported
Do you know what is the worst hosting company? @HostGator . I am using it for 6 months already, and I regret it. 1) ****** customer support. Solve 1 issue out of 10. 2) When I upload app files to the Hostgator, the design becomes broken 3)Cannot edit CSS files, only inside HTML.
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AJ
(@Ajaydeore1) reported
5) I asked support Email they don't have Finally after 20-30 chat support executive we finally decided to shift from #HostGator HostGator is super cook until your website wont meet with Malware Thank you
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Romeo Five Six
(@RomeoFiveSix) reported
@floydbishop @HostGator My issue was fixed about an hour ago after an online chat with hostgator support earlier 👍
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Cameron Tarbell
(@TarbellCameron) reported
Time is money. Which is exactly why I don't do hosting business with GoDaddy. HostGator support wait time: <1 minute GoDaddy: Sometimes 5 minutes. Sometimes >8 hours. I need support now. not tomorrow. If you're thinking of hosting a site with GoDaddy, don't.
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Steven Cinquegrana
(@SteveCinq) reported
@HostGator Interesting, They deleted a previous identical post full of screaming (ex?-)customers - including me - last week. They've had us down three times in two weeks. And some imbecile "fixed" our site by deleting our carefully customised htaccess file! Move hosts. It's the only way.
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Are Morch
(@AreMorch) reported
@HGsupport I am not 100% sure but figure my blog is among the sites affected by the current issues not able to access or view the website. Just getting a critical error at this point.
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Fuad Jalilov
(@caspianexplorer) reported
@VeronicaMitch1 @HGSupport They have unofficially discontinued ticket system. Making it hard to get help. And #hostgator chat only helps with basic issues
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S. Simkus
(@petsimk) reported
@HostGator 503 Service Unavailable. Can not do anything right now. I wonder how long this will take 🤔.
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AJ
(@Ajaydeore1) reported
@HGSupport I know the prices - my you promoting SiteLock too much?? Don't you provide services like infinity360 for resellers? Even it can be an add-on you should provide - instead of giving a solution for the third party also, What do you say about Support? No Tickets, No Support Email?
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Sanzhi Kobzhan
(@Sanji_vals) reported
@HGSupport You were not able to solve my issues within the 6 months that I am using your services. Only solved 3 issues. For the rest, I was simply googling and found the answers.
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Sal Hants
(@Salhants) reported
So my Hostgator shared server doesn't have php 8 and one of their representatives is asking me to purchase another shared server with php 8 and migrate all my 6 sites. I'm so confused. Why there's old and new shared server with different service???
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Stacey Blake
(@candjmommy) reported
@HostGator @Sameeh_Azam it opened...said someone would join in 5 minutes...no one ever did. Tried twice. Maybe the outage is causing too many people trying to get help?
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Stacey Blake
(@candjmommy) reported
@HostGator @Sameeh_Azam tried calling and it says you are having an issue.
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Cherry Tree Therapy Centre
(@steps_to_change) reported
@HGSupport Yes, the issue has not been resolved
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Karmic Bliss
(@KarmicBliss) reported
@HostGator Day 3 of Down Websites and No Contact from you
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Fuad Jalilov
(@caspianexplorer) reported
They have unofficially discontinued ticket system. Making it hard to get help. And #hostgator chat only helps with basic issues. Asked chat guys for updates and the reply was: "Our team is working on the issue"
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Ian Campbell
(@neurovagrant) reported
@HGSupport It's the same obviously suspicious domains with phishing ties day after day. You should be pre-screening them out rather than taking money for them. Have never received a response from you by email.
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sheADHD & Quirky AF | #2e
(@michelleprice) reported
@HostGator WTF is UP? Your tech support broke a site and now y’all AWOL?
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Stacey Blake
(@candjmommy) reported
@HostGator @Sameeh_Azam sounds like there is some sort of outage. Would like ETA on resolution as it is affecting my email as well.