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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.

Problems in the last 24 hours

The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Hostgator Outage Chart 12/19/2025 12:35

At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hostgator users through our website.

  1. Hosting (47%)

    Hosting (47%)

  2. E-mail (24%)

    E-mail (24%)

  3. Domains (24%)

    Domains (24%)

  4. Cloud Services (3%)

    Cloud Services (3%)

  5. Web Tools (3%)

    Web Tools (3%)

Live Outage Map

The most recent Hostgator outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
BrazilLimeira Hosting
IndiaChandigarh Domains
IndiaChandigarh Domains
BrazilLuziânia E-mail
BrazilCascavel Hosting
BrazilCuritiba Hosting
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

  • GinaManley 𝓖𝓲𝓷𝓪 𝓛𝓮𝓮 𝓜𝓪𝓷𝓵𝓮𝔂 ©𝓰𝓵𝓮𝓮𝓶 (@GinaManley) reported

    *sigh* Issues with .@HostGator today! I need to change my address, but it doesn't go through and I also need to Live Chat about something else, but the box only buffers 😠 What is up with this? .@HGSupport

  • Ahmedomar0007 Ahmed Omar (@Ahmedomar0007) reported

    @HostGator is one of the worst hosting company ever #stop_hostgator_account

  • osupikapp1 erik zimmerman (@osupikapp1) reported

    @HostGator How about your all get off your butts and get my sites back up, I am getting very short tempered dealing with your “support” waiting to get to my “ticket”. 4 days and my company is still off line

  • MoreTatersPleas More Taters Please (@MoreTatersPleas) reported

    @HGSupport @KeithSarasin Same issue here. Can't access emails either.

  • TheRealShahroz Shahroz (@TheRealShahroz) reported

    @HGSupport Can't login to the portal, your live chat is also down...

  • telecomlead TelecomLead (@telecomlead) reported

    @HGSupport Hi, we have been experiencing issues with payment to HG through payment gateway. Our credit card provider said HG payment gateway has been blocked because of malicious transaction reporting. What shall we do to make the payment for domain renewal? The domain is already expired!!

  • pedrochavezdig Pedro Chavez (@pedrochavezdig) reported

    Despite these challenging times, we made a significant effort to upgrade the @HostGator hosting service. After that, all the websites stopped working for almost five days now. They promise to downgrade without refunding the money— horrible customer service.

  • cristinagargoyL gargoyl says F**K unity with insurrectionists (@cristinagargoyL) reported

    @HGSupport I have nothing but problems since signing on with your company. I've been on chat support almost every single night for weeks now. I cannot log into my site at all, the SSL is still not activated and I want a resolution NOW.

  • MitziSzereto Mitzi Szereto (@MitziSzereto) reported

    @HGSupport Cpanel issue - emails not working.

  • telliotturner T.E. Turner (@telliotturner) reported

    Rescued a client joomla website from an enforced php update by their host. The thing I find the most strange, once the site was migrated to new host, we were able to update the php to any version we wanted with no issues. While doing the same on @hostgator had broken the site.

  • capitalarchist Yankeecon (@capitalarchist) reported

    @Z_Weddig Plus if someone has a private website with a private email server they rent from HostGator or something, after a few years of never deleting a message you may reach a full inbox.

  • Ahmedomar0007 Ahmed Omar (@Ahmedomar0007) reported

    @HGSupport Your company is the worst hosting company ever

  • Ahmedomar0007 Ahmed Omar (@Ahmedomar0007) reported

    @HostGator Your company is the worst hosting company ever

  • Ahmedomar0007 Ahmed Omar (@Ahmedomar0007) reported

    @HostGator Your company is the worst hosting company ever

  • MazidiMina Mina Mazidi (@MazidiMina) reported

    @HostGator @AstraWP I am very disappointed with your customer service. You've charged me for a service that I've never ordered on a domain that I had cancelled long before. I asked for a refund, but never heard back from you. I wont recommend you to any friends.

  • YaBoyDaReal1 Ya Boy a Real 1 (@YaBoyDaReal1) reported

    @HGSupport Prematurely??? I doubt that. This is a lack of customer service of dead air. They are trained to not have dead air. Or aim I wrong about that???

  • mypenplease Sports betting lead expert. (@mypenplease) reported

    @HGSupport your support has never been that good.

  • hassanqasim1 hassan qasim (@hassanqasim1) reported

    @HostGator what's going on, None of your Servers is working properly Too Dead Slow, Even your Own Site is not working im trying to contact Helpline from last 2 hours...

  • eczJustRacin ECZ (@eczJustRacin) reported

    Day 2 of website down due to a server problem and now no one will answer the phone @HostGator Not happy customer at the moment 😡 #itsallaboutcommunication

  • AffiliatesWatch The Affiliate Watch (@AffiliatesWatch) reported

    @jpinkleybooks @bluehost @HostGator That’s right. And...EIG just got bought by a venture capital firm, if you thought support and slowness was bad before just wait until those new guys strip things down even further. My advice: run far away from EIG. total nightmare and so are the affiliates who pump them.

  • hashimimohamed Hashim Mohamed (@hashimimohamed) reported

    @HostGator been trying to transfer my domain for almost a week. I have unlocked it but ot keeps saying locked at other end. Contacted you multiple times for help. Each time they say give a day or two, or we will look into it and get back to you. Horrible service. Please help.

  • BronGondwana Bron Gondwana (@BronGondwana) reported

    @barthon_b @HostGator @HGSupport It was "resolved" for us in that the customer moved to hosting their DNS on Fastmail servers instead. I never got a satisfactory response from hostgator about their misbehaving DNS service.

  • Monte_Raye Mont (@Monte_Raye) reported

    Been having an issue with hostgator for most of today. Kinda pissed.

  • eczJustRacin ECZ (@eczJustRacin) reported

    @HGSupport @HostGator Thanks for addressing our problem today, was just aggravated that first your automated answering doesn't recognize our pin and was on hold for an hour each time, twice. So far it's all holding up. We always hate to have to contact you with any problems.

  • gitlost Developers Swearing (@gitlost) reported

    Removing vendor from ignore list because hostgator sucks

  • adamdrawsrobots adamdrawsrobots (@adamdrawsrobots) reported

    @HostGator @Whataburger too bad Rax Roast Beef has gone the way of the dinosaur. You would have made a better pair.

  • hitesh1726 hitesh (@hitesh1726) reported

    Never book domain via @HostGator they will distribute your number to Marketing agencies.

  • ConversionsM ConversionsMonster (@ConversionsM) reported

    Of course, you need to be CAREFUL with HOW you present your HostGator offer, as Fiverr Customer Support won't look kindly at your UPSELLS. BUT I've been doing it for OVER THREE YEARS, making over $100,000 and never got caught. You just need to be SMART about it.

  • AHartmanWriter Hello, it's Leigh (@AHartmanWriter) reported

    @HostGator Is that why our nonprofit's site is down?

  • hassanqasim1 hassan qasim (@hassanqasim1) reported

    @HostGator Your Servers are not working properly, too much slow today what happened?