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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
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E-mail (32%)
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Cloud Services (25%)
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Domains (18%)
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Hosting (16%)
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Web Tools (9%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Palmas |
Domains | |
 Cuauhtémoc |
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| Fortaleza |
Hosting | |
| Miguel Hidalgo |
||
 Jewar |
Hosting | |
| León de los Aldama |
Hosting |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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HostGator India
(@hostgatorindia) reported
@Nav1ne @HGSupport Hi Navine, we are sorry to see you had a disappointing experience with us. Can you please share more details about your issue on DM?
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Obei
(@obeiibra) reported
Today, @HostGator stole around $350 from my credit card. When I asked them about that, they said it's automatically renewed service. The problem I've never asked to renew it, so they said all services are renewed automatically if your credit card is added based on our TOS!
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Navine Sebastian
(@Nav1ne) reported
@arvixe @ArvixeSupport @HostGator CHEATERS. I have consulted and purchased one account. After purchase promised MSSQL 15.0 was not there. Now they are asking me to cancel WITH NO REFUND. Cheaters, Cheaters
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Betty Butch 🏳️⚧️🏳️🌈 18+
(@betty_butch) reported
@HGSupport Howdy! Just wondering if there's an issue with NA websites right now? My site's frustratingly slow today, making it a real struggle to post new content!
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A. Sami
(@Sameeh_Azam) reported
@HostGator Your support team doesn't know what's going on
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keithlaw
(@keithlaw) reported
@dr_casey It's an @HGSupport issue ... certain users on cellular data get this, and they've never been able to explain why. Try on wifi if you can?
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Softaculous Auto Installer
(@softaculous) reported
@mdgrkb @HostGator Sorry for the inconvenience we have resolved the issue
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PerOla Hammar 陈家悦
(@perolahammar) reported
Didn't even have time to make backups of all my sites on @HostGator before it is not working again. Sites are not working again. I can not access my WHM again. 4 days since last time. Come on HostGator, what happened? You used to be so good for many years.
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Massimiliano Poretti
(@Mr_Cortexiphan) reported
@HostGator today I had to open 7 tickets for a serious DNS problem. All times the chat was terminated. I have been your customer for over 10 years with 22 different domains. Is it possible to get support or do I have to change provider?
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John Cooper #RejoinEU #GTTO 💙 🌹🇪🇺
(@johnc10uk) reported
@Mandoline_Blue @HostGator Says 45 days notice but to contact them so they can cancel the invoice.
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Navine Sebastian
(@Nav1ne) reported
@AmintoreOficial Hostgator is NONSENSE. No Proper Support
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Mandoline
(@Mandoline_Blue) reported
@johnc10uk @HostGator Feels like daylight robbery to me. Means I'm effectively paying for two months when I'm not using the site. I only paid them 9 days ago. And now they want more. Not happy. Do you know a better hosting service John? I'll need one for my new site, going up in spring.
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Graham Talbot
(@turqnet) reported
@isobel_b @writerlane @HostGator So after 5 weeks this issue of sending emails to outlook/hotmail accounts continues. As a reseller this is extremely embarrassing as it appears that nothing had been done to resolve this problem. What’s up?
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Navine Sebastian
(@Nav1ne) reported
@mrdhukkad @HostGator YOU WILL NEVER GET IT. SO WORST COMPANY
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Mandoline
(@Mandoline_Blue) reported
Anyone know how to cancel a website hosting with Hostgator without being fleeced? @HostGator I cancelled my auto-renew today & they emailed me to say they'll take ANOTHER payment on the 24 Dec before closing my account! 😡 My last payment was 20th Nov. Doesn't seem right!
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Brad Schiff
(@learnwebcode) reported
@dimkiriakos In other words, it's not that shared hosting can't work nicely for Laravel, it's that I'm not sure the steps I took to get a project to work on DreamHost would help someone using HostGator or SiteGround, etc... whereas configuring an Ubuntu box feels a bit more universal.
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CWE
(@XXY_Adventures) reported
@HGSupport I was on chat with your support and the ignored me. Great support team there.
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Mark Gardner
(@markjgardner) reported
@briandfoy_perl .@HostGator was stuck on v5.16.3 because they bought in to smartmatch and never resourced/cared to either rip it out or litter experimental guards all over the place
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The Affiliate Watch
(@AffiliatesWatch) reported
@ethan_reimann There aren't worst web hosting companies than Bluehost and HostGator. They're owned by the same conglomerate and either your website will go down or you'll get malware. Guess what? They won't care, don't listen to affiliates and marketers, they're our for commissions.
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About Bow Ties
(@AboutBowTies) reported
Dear @HostGator please fix your servers. My site keeps going down and tech support is not responding.
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AA Media Studios
(@AA_MediaStudios) reported
from
Lambeth, England
@HGSupport @HostGator once again VPS server issues. Been sent to admins at least 16 hours ago still no fix
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A n k i s h
(@franklyankish) reported
@HGSupport 30 Mins incompetent support could not fix a simple issue
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Mandoline
(@Mandoline_Blue) reported
Anyone know how to cancel a domain name with Hostgator without being fleeced? @HostGator I cancelled my auto-renew today & they emailed me to say they'll take ANOTHER payment on the 24 Dec before closing my account! 😡 My last payment was 20th November. Doesn't seem right!
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Michael Andrew Weston
(@Michael_AndrewW) reported
@HostGator is the worst. They cancelled my hosting plan for no reason and was told 2 days ago that they’d restore my data and have been given the runaround since!
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A
(@elvelian) reported
@HostGator split my invoices which were all in one last year, took automatic renewal for the $128 host sharing but not for the $18.99 domain (why was the invoice even split this year?), now asking me to pay $75 extra to save my website. Customer sunk cost fallacy manipulation.
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Aviral Chauhan
(@AviralChauhan6) reported
@hostgatorindia @HostGator I purchase hosting today and after uploading web files I am getting only lodder on my web URL. I tried to contact support via the given numbers but no one is joining the call. Worst experience
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A
(@elvelian) reported
@HostGator I have emailed them about this twice, only to get the response, "Rest assured, we can create the invoice for the redemption fee of USD 75" on both occasions so obviously, one is reading my emails and responding to my needs as a customer. No one is resolving the issues. None cares
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Bill Dubs
(@billdubs) reported
@SiteLock How can I speak to a manager from support directly? I’ve been dealing with issues on 2 websites for almost a month now, with no resolutions. @HostGator
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A. Sami
(@Sameeh_Azam) reported
@HostGator services are down again
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Reel Mockery
(@reelmockery) reported
@CurtisMatthews Had the same problem until I upgraded to Cloud. By the time I talked to customer support, it had usually already fixed itself, but happened regularly like multiple times a week. Personally, I suspect HostGator has overloaded its shared servers and putting profits over service.