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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
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E-mail (31%)
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Domains (28%)
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Hosting (28%)
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Cloud Services (10%)
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Web Tools (3%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Centro |
Cloud Services | |
| Tuxtla |
Domains | |
| Tepic |
Domains | |
| Iztapalapa |
Domains | |
| Puerto Vallarta |
Web Tools | |
| Gustavo Adolfo Madero |
Hosting |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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JackHeald.com · Your Attention is Invaluable 🧰⚔️
(@JackHeald5) reported
@HGSupport I want to transfer an existing wordpress site to HostGator. Can I get some pointers / help?
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Nidhi | Freelance Science Writer + Strategist
(@TheSharedScope) reported
Is anyone else having issues with either WordPress, HostGator, or Jetpack? My website seems to keep crashing and coming back to life (with some random changes) all on its own and as if I wasn't stressed out enough already... I'M STRESSED! Anyone know what's happening? DM me :'(
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Global Varkey
(@GlobalVarkey) reported
@USATODAY @HostGator My site is pointing to some other site. I called your support 4 times as of last night and STILL NO SOLUTION. Can you hire people who know how to fix issues? I have lost all emails coming to my domain in the past 24 hours? Your NS servers seem to be HACKED
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behindyouskipper
(@UmmerArif) reported
@HGSupport No support no knowledge at all. I wasted my money and time to buy your services
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Global Varkey
(@GlobalVarkey) reported
@HGSupport You know what the issue is so STOP PRETENDING making me look like a MONKEY as STUPID as YOU
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Oscar Aguilar
(@prometeusx) reported
@HGSupport you have been having this "issue"for more than 4 days, and still havent fixed it
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Global Varkey
(@GlobalVarkey) reported
@HostGator My site is pointing to some other site. I called your support 4 times as of last night and STILL NO SOLUTION. Can you hire people who know how to fix issues? I have lost all emails coming to my domain for the past 24 hours? Your servers seem HACKED
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Darwish Zahwan | درويش زهوان
(@DarwishZahwan) reported
Hey @HGSupport , your service is pain in the ... , i think it's time to get departed unfortunately even we've been together since 2012 ! .. your service is again down !!.
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Kenneth Erwin Engelhardt
(@OnionfarmsMedia) reported
Technical Issues with Onionfarms. With technical support at HostGator. No evidence of DDOS attack.
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Jimmie P Rodgers
(@jprodgers) reported
I've been a @HostGator customer for well over a decade. My wife was having a major medical issue, and I missed my billing cycle. They deleted everything. No recovery options. I was a month late and missed the emails. Devastating to lose everything like that.
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maurimmobiliare
(@maurimmobiliare) reported
@HGSupport I'm not able to login in the costumer portal.
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SyncSaS Technologies
(@syncsas) reported
Godaddy, Hostgator, Big-rock always provide different offers and off on purchasing new domain - If you are the new customer to any service then you will get huge discount's offer.
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Kiran Divakaran
(@eturnti) reported
@HostGator @HGSupport @hostgatorindia I have been waiting for my mail account to be working for the last 7 days and the issue is not resolved. Request your immediate action and response on this as my mail ID is not able to send any mail, frustrating. #hostgator #emailnotworking
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Global Varkey
(@GlobalVarkey) reported
@CNBC @hostgator SERVERS have FAILED to deliver emails since Monday 15:35. They have a problem and they FAIL to ACKNOWLEDGE the issue or FIX IT
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CochiseFresh
(@CochiseFresh) reported
@HGSupport I seem to be having an email issue and accessing my CPortal. Trying to start a chat, which is not connecting.
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Rik Eso
(@RikNCheese) reported
@OnionfarmsMedia Are you having issues with Hostgator? My site is down and redirect to spam sities :/
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SwimCapz
(@swimcapz) reported
@HGSupport my website and email has been down for almost 48 hours because of an error in your system causing an outage of my doman. All support can tell me is that it is in a queue.....
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alab
(@alifeablaze) reported
blog went instantly down because hostgator sucks, it's been 8 hours since it happened and I DIDNT EVEN GET A RESPONSE.
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Lions of Liberty Podcast
(@LionsofLiberty) reported
FYI, we're aware our website is down. The backend still works, so it seems like an issue with our web host. @HostGator why has our site been down for 24 hours?
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--
(@723Magnus) reported
@GlobalVarkey @USATODAY @HostGator Hostgator is down?
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Brendon Marotta
(@bdmarotta) reported
@SubtleBodhi Tried Hostgator. My experience was that their business model was to constantly break things on your site and then charge you to fix them.
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Gral Hielo Seco
(@ehosting411) reported
@HostGator Sucks
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codelog
(@codelogg) reported
@HGSupport I need emergency help, your support in Mexico is very bad, of very bad quality and they haven't been able to help me.
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Apoorv Chaturvedi
(@ACEChaturvedi) reported
@HostGator @hostgatorindia Worst customer exp ever, site is down for 1 month, have been trying to make paymnts thru multiple modes, but nothing works. after 3 wks of back and forth, get an email that pymnt needs to be madeto"Gator" not host gator On hold for 10 mins & counting...
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alab
(@alifeablaze) reported
btw, my original blog is still being held hostage by hostgator and no real answer from tech support (it has been almost seven hours since my first request for help)
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Global Varkey
(@GlobalVarkey) reported
@HGSupport Four 1.5 hour long calls yesterday was NOT SUFFICIENT for you to fix this issue? How many MORE TELEPHONE CALLS do I have to make to make your SUPPORT TEAM aware of FAILED MAIL DELIVERY and LOSS of EMAILS
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Jimmie P Rodgers
(@jprodgers) reported
@SchuylerTowne @HostGator They are restoring something now, but things will be broken. Better than nothing.
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Kiran Divakaran
(@eturnti) reported
@HGSupport @HostGator @hostgatorindia Sent you the details of the problem Rusty please help resolve it as I am not able to send any mails from my outbox and it is nearly 10 days since the problem has manifested.
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I need to come up with a clever name
(@FGOABORG) reported
@royboy789 Turning permalinks off and then back on was literally the resolution to half of the phone calls I had doing support at hostgator.
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Rajeev
(@RaajeevBaid) reported
@HostGator @HGSupport escalated case on #37200005 I have been suffering with email issue for last 25 days now but still issue has not been corrected nor satisfying answer is provided, its ruining our 17years relation