Hostgator status: hosting issues and outage reports
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Full Outage Map
HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Problems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
- Hosting (32%)
- E-mail (29%)
- Domains (26%)
- Cloud Services (10%)
- Web Tools (3%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Torreón
|
1 day ago | |
 Noida
|
Domains | 9 days ago |
|
Noida
|
Hosting | 10 days ago |
 Trowbridge
|
Hosting | 18 days ago |
|
Mérida
|
Hosting | 19 days ago |
|
Centro
|
Cloud Services | 22 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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HostGator Support (@HGSupport) reported@academicoweb @HostGator We hear you that you are having trouble with the auth code and have concerns about the price and specs of your hosting plan. Repeatedly mentioning us in posts and replies keeps us going through notifications instead of being able to help you. Hence, "spam." Our DMs are open.
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ZH Javali (@zahidjavali) reported@BigRock After Hostgator was migrated to Big Rock, service disruptions have become a daily affair during off peak hours. Support says process count exceeded 25, but doesn't give the exact cause of the downtime. Can you tell what's really happening?
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Shawn Brown (@shawnbb13827) reported@HostGator I've been on the phone with your so called Customer Support. Straight useless. It would probably help if they spoke true American language, but like every other call center - your **** is all outsourced!
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Karen Lakeman (@KarenLakeman) reportedterrible #CustomerService from @HGSupport today! @HostGator #CaveatEmptor if this organisation crashes your website they will blame you! #TheCustomerIsAlwaysWrong
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PixelsTech (@PixelstechNet) reportedIt seems our service provider @HostGator has some issue and our site is not able to access atm. Sorry for the inconvenience. Will try to get it back online soon. Thank you for your patience.
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Geetha Prabhu (Workflexi) (@geetu11) reported@BigRock @hostgatorindia Can someone call me on my registered mobile no. pls? Every week our emails are down and your team takes one whole day to rectify the problem. When it was hostgator, we never faced this issue. What is that you guys are doing differently that we have to suffer every week!!??
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Robert Tantalo (@rtantalo) reported@HostGator DO NOT use Host Gator. They have taken a month to complete a simple migration and just DO NOT respond. They keep saying they have prioritized the issue but no one ever replies. RUN!!!
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Uncle Luke💻🔌 (@luke_ndifon) reported@HostGator is a terrible hosting platform. really sad to see people recommend it. >> Poor customer support. >> Unreliable hosting the list goes on........
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Amainye Briggs (@amainyebriggs) reported@ethanjaack I have never had support issues with HostGator and hostinger
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I REFUSE (@seanrogers8) reported@HostGator Looks like you all have been hacked again. Duplicated records DKIM DMARC SPF! When will you fix this?! @HGSupport
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Cutearundhathi (@cutearundhathi) reported@HGSupport @adamfarrar Thank you for your reply. I have already shared my domain. Please try to understand that I have posted Important articles on it which I have written. I want my data to be retrieved and continue with your service. Yours faithfully... Arundhathi
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Joan Reynolds (@JoanTReynolds) reported@HostGator I cannot login to my hostgator account. Support is now useless.
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Rad Web Hosting (@RadWebHosting) reported@ZennieAbraham62 @HGSupport A better question is why does this process even require support, or for you to request it, then escalate your request? Automated SSL installs, renewals and replacements at $0 for life or ****!!!
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Feo Amante 🇺🇸 🇮🇱 🇺🇦 (@FeoAmante) reported@ethanjaack Day 6 of @HGSupport and they arbitrarily closed the ticket without checking to see if their fix worked. Which it did not. So after all these years, a random, easily solved glitch, ends my time with them. Turning a likely 15 min. Tech call into 3 emails over 6 days? Failure.
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Mehul Mukati (@mehulmukati) reportedhey @BigRockIndia its not fair that you sneak in add-ons at time of domain renewal without my explicit permission. In the last 13-14 years with @hostgatorindia @HGSupport I have never once faced such behaviour. I for sure will be out from your system soon.
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John Anthony (@johnanthony33) reportedAfter 23 years being a customer of @HostGator they recently deleted/lost all database content for 4 sites during a hosting renewal. In an attempt to get a refund I got a runaround from 3 different companies including #BlueHost and #NetworkSolutions. No refund yet.
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HostGator Support (@HGSupport) reported@seanrogers8 @HostGator @spamhaus Spamhaus looks at email traffic from an IP address, often across many users on a shared server, not a single account. Our teams monitor and work with them to clear any listings. Please reach out to support so we can review your specific server and email setup.
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Shamail Aijaz (@shamailaijaz) reportedDisappointed with @HostGator's customer support. No update on ticket S-2195876 after 5 days. Unprofessional compared to other hosting companies. #worstcustomerservice
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Brian Modansky (@BrianModansky) reportedcustomer support and website designer to build HostGator’s employee training department while I was still doing website designer work also. We moved to Houston, TX when my buddy/boss bought a building in Houston, Tx. I ended up training over 1000 employees how to use their service and how to do chats, phone, and ticket customer service. I then taught several trainers on how to train employees and then went full time website and graphic designer for
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Kurian OS (@Achayan) reported@HostGator That's crazy, if we have some issues which we can't resolve through the online chat, then there is no way to contact a authoritative person ?. I guess I need to look in to other hosting options then..
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Makarand Mane | Organising #WCAsia 2026 (@mkrndmane) reportedDear @HostGator I am using your reseller hosting for more than 9 year & your @HGSupport quality is now gone down to dumb level. Seating for 2 hours on chat & no resolution yet. Your novice agent is not able to understand issue even after 2 hours. @NewfoldDigital
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coltswalker (@coltswalker) reportedHostGator and Network Solutions, both owned by Newfold Digital, are guilty of hostile censorship. Users report struggling to regain access to their sites after wrongful suspensions, with slow, unhelpful customer support failing to provide clear reasons for the lockout.
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Fabiyi | React | TypeScript (@script_codes) reported@MudiTheInvestor @myarmone @HostGator Tbh It’s also happens with network providers. Most people they have answering the calls don’t know or can’t really provide a solution to your problems. Many times where I had to insist on them transferring me to their superior.
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Brenton Bostick (@halting_brenton) reported@HGSupport I'm trying to buy a new domain. I agreed to terms of service and clicked Checkout Now. And nothing happens.
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Aiden Fau (@AidenFau) reported@HostGator server is down for desktop app using mysql, cant connect
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Egerton Sinclair (@Eg_a_Sinclair) reported@HGSupport all my sites are running slow and I can’t get access to your online chat, the page just refreshes …
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Misty Lake | Photographer (@Misty_Lake) reported@HGSupport I never had a free plan. The email address doesn't say HostGator or Gator in the domain.
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Feo Amante 🇺🇸 🇮🇱 🇺🇦 (@FeoAmante) reported@HGSupport @HostGator Your team did not. If they told you that, its false. I get a Hostgator email whenever I sign in. No problem. I got a Hostgator ad trying to sell me more stuff. No problem. Unfortunately your team of Escalated Techs have been unable to send a simple email since Friday, 9:14am
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Deporable (@okdeplorable) reported@HostGator Apparently this company has moved all of it's customer service overseas. Consequently you can only understand every other word.
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Cutearundhathi (@cutearundhathi) reported@HGSupport @adamfarrar I haven't received any confirmation on fixing my issue with Hostgator on DM. Why is it so? I don't understand....Is this the way you give service to your customers?