Hostgator down? Current status and problems

Problems in the last 24 hours

The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Hostgator users through our website.

• Hosting (31%)
• E-mail (28%)
• Domains (28%)
• Cloud Services (9%)
• Web Tools (3%)

Live Outage Map

The most recent Hostgator outage reports came from the following cities:

City	Problem Type	Report Time
Noida	Domains	2 days ago
Noida	Hosting	4 days ago
Trowbridge	Hosting	11 days ago
Mérida	Hosting	12 days ago
Centro	Cloud Services	15 days ago
Tuxtla	Domains	15 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

• 
  McJulie is a pissed off pro choice riot auntie (@mcjulie) reported 28 seconds ago

  I signed up with #hostgator after a positiver review in one of the computer mags and I have never regretted a decision more in my life

• 
  Football Perspective (@fbgchase) reported 29 seconds ago

  @FO_ASchatz yeah, having some real trouble with Hostgator. I am going to need to get someone to help redesign the site. Any suggestions would be welcome!

• 
  devourer snowbank (@devoursnowbank) reported 39 seconds ago

  @skystracloud defiantly as #hostgator just refuse to help so please send me info

• 
  Monica (@mnxcloudx) reported 3 minutes ago

  Hey @HostGator, picture this: You e-mail customers at least a day before re-billing them so they get a chance to cancel subscriptions they don't need, and save yourselves the embarrassment of negative reviews on all your social media posts!

• 
  [ZN]OneManClan (@ZNOneManClan) reported 9 minutes ago

  Beware of shady Hosting Providers.. @zaphosting wont give you any support and they will zap your wallet even after you cancel your service with them collections over 20 bucks! If you want host you can trust @PebbleHosts or @HostGator i've used both. perfect customer service

• 
  Engineerisaac.com (@Engineerisaac) reported 9 minutes ago

  @HGSupport We Here at frustrated customers apricate direct and personal responses. We know that when support presses a single button to retort a tweet it activates the inability to act like a passionate human. At the end of this we understand these actions ultimately lead to bad support.

• 
  Elaine Hendrix Ⓥ (@elaine4animals) reported 10 minutes ago

  @HostGator - you are providing the world’s WORST service. Issues EVERY SINGLE TIME. Errors loading every single time. Chats dropping every single time. No renew notices every single time. You are costing me time & money.

• 
  devourer snowbank (@devoursnowbank) reported 10 minutes ago

  Are then any Hosting sites out there that can advise of the prices for new & renewals cheers @HostGator doesn't wanna help!

• 
  Banks ETH (@IconIsland) reported 11 minutes ago

  Why does @HostGator have the worst customer & technical support on the planet... like OMG. 😤 ya'll really love wasting people's time.

• 
  Andrew (@Andrew51750081) reported 12 minutes ago

  @HGSupport who owns hostgator the service cost so much instead of quality he chose to give cheap labour and ruin the whole company customer service sucks defiantly need an alternative any recommendations?

• 
  Enki (@enkitunes) reported 12 minutes ago

  So after fighting it for a week Im super duper over HostGator and their **** *** service. Ive been looking at 1&1 for a decent replacement. but id like the hiveminds input on decent webhost.

• 
  WordPress.com (@wordpressdotcom) reported 13 minutes ago

  @chenebuah Got it. Are you able to contact @HostGator for help? They can likely tell why the email didn't arrive, and may be able to help with the @WordPress error, too.

• 
  VΛNƬΛGΞ VΞNƬURΞS (@tentsindia) reported 16 minutes ago

  @HostGator @hostgatorindia Its been more than 2weeks that my emails arent working. Im considering taking other service provider as ur Incapable support team arent able to help.

• 
  Jay Zippo (@Beruud) reported 19 minutes ago

  @HGSupport Can't, yesterday it told me my message could not go through to you...? I just finished the chat - it has been escalated. I need to know how you have the kajones to try and upsell me because you are having issues on your end. WOW. Anyways. Need to move on, calm down a bit.

• 
  chenebuah david (@chenebuah) reported 19 minutes ago

  @wordpressdotcom I tried using login into the WordPress account I just open from the hostgator process and in the part for the admin. I'm think I didn't insert the right email because I have gotten an email from you guys yet and when I type my username and password I get an error

• 
  Andrew (@Andrew51750081) reported 21 minutes ago

  @HostGator worst customer service agents dont talk engkish usa teach noncommercial handle support so your stuck

• 
  Julie Kubiak (@JulieKubiak) reported 26 minutes ago

  WTF is going on @HGSupport? Day 8 of waiting for paid SSL to be implemented on 6 sites. Only 2 have the correct certificates attached to them. Read the tickets before telling me it is a problem my end, clearing the cache won’t fix the problems I’m encountering 🤬🤬🤬🤬🤬

• 
  Maynor (@Un_tal_Maynor) reported 32 minutes ago

  @mrhouseplant @TVBrasil_me @HostGator Did they solve the problem ?

• 
  Jessica Mutuku (@JessicaMutuku) reported 33 minutes ago

  @Builderall are you a hosting company as in @hostgator where I can actually login to a cpanel. Trying to understand your software.

• 
  Zennie Abraham CEO ZENNIE62MEDIA, INC. (@Zen62com) reported 34 minutes ago

  @HGSupport I ask for update on 40046745, I get no answer. HG rep says "Tell me the issue?" The issue is game-playing - I want a status update on case 40046745!

• 
  Ashwani (@Ashwanichy1996) reported 37 minutes ago

  @HostGator @hostgatorindia My case I'd is - 40207581 This is regarding cpu load. All your support executive and backed team trying to convince me to purchase managed hosting then only they will help, they even don't try to understand my problem. It's already been 2-3 days.

• 
  Jay Zippo (@Beruud) reported 37 minutes ago

  I am furious. @HostGator @HGSupport 2-3 times a year I have huge issues with them, and now, they want me to UPGRADE my account, because why? So I can pay MORE money for ****** service? The ***** on them to try and upsell me after this crap! WOWOW.

• 
  Andrew (@Andrew51750081) reported 38 minutes ago

  @HostGator customer service agent are unable to do anything via live chat or via phone what exactly happened to this company you get paid so much money atleast hire some agents who can help customer

• 
  Gagandeep Nanda (@nanda_gagandeep) reported 40 minutes ago

  It's now 5 hours and still @HostGator is not able to fix its server issues all my 4 websites are down and I am continuously loosing customer just due to a irresponsible behavior by @HostGator @HGSupport

• 
  Nosnas Marketing (@NosnasMarketing) reported 41 minutes ago

  @HGSupport @Beruud Support is not that tech savvy.

• 
  devourer snowbank (@devoursnowbank) reported 47 minutes ago

  @HGSupport yes correct ( sloppy answer) I am asking you where I can go to see your prices etc that answer was one of the most useless support answers ever

• 
  Jay Zippo (@Beruud) reported 51 minutes ago

  @HostGator @HGSupport OK, I am guessing you are having serious issues. My one site just threw out a 500 error and the other one took 3 minutes to load. I am on Chat; it says talk in 5, but its been 7 minutes and nothing has changed, including the timer. #notsurprised

• 
  S Lane Porter (@writerlane) reported 53 minutes ago

  @HGSupport Low level techs are not given any information, dragging time down a vortex and using protocol methods to waste time. Several sites are down (not the WP ones) and I need to know when they'll be back up. Currently on hold/phone getting nowhere.

• 
  Jay Zippo (@Beruud) reported 55 minutes ago

  @HGSupport I'm just bitter because I haven't pulled my sites from HG yet. Angry at my laziness. So, you, personally, I don't have any problems with, its the Walmart grade hosting company you work for. Hoping the sites can last until the next billing cycle, so I can find a better hoster.

• 
  Chrispin Griffiths (@Salonekid) reported 56 minutes ago

  @HostGator, please, can I have an update on this ticket reference 4018913? Your support is absolutely terrible. I'm considering moving on to another provider.