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Hostgator status: hosting issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.

Problems in the last 24 hours

The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hostgator users through our website.

  • 31% Hosting (31%)
  • 28% E-mail (28%)
  • 28% Domains (28%)
  • 9% Cloud Services (9%)
  • 3% Web Tools (3%)

Live Outage Map

The most recent Hostgator outage reports came from the following cities:

CityProblem TypeReport Time
Torreón E-mail 21 hours ago
Noida Domains 8 days ago
Noida Hosting 10 days ago
Trowbridge Hosting 17 days ago
Mérida Hosting 18 days ago
Centro Cloud Services 21 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

  • web_invictus
    Invictus Web Solutions (@web_invictus) reported

    customer support i have ever seen The Most dangerous thing is that from this month the sites are getting redirected to porn sites. I have educational , hospital and banking sites hosted in my hosting accounts and it is making a very bad impact on the users. @HostGator @HGSupport

  • iloveyoumma
    ILoveYouMMA (@iloveyoumma) reported

    @HostGator your reseller hosting completely SUCKS! and your customer support completely SUCKS! your sytem doesnt work and the Philipinos that you have on customer support can not help or fix anything - your company sucks!

  • Gertrude8645
    lıılF lıl ulıı clıı klıı Tlıı rlıı ulııl mlıı plıı (@Gertrude8645) reported

    @HGSupport my website has been infected off & on 4 2 months. Host Gator blames it on me. If I got in UR car & got bit up by mosquitoes, is it my fault or your fault for leaving your windows open? Been maintaining websites 4 over 20 yrs. Have NEVER had this problem!

  • t4bacademy
    Teaching 4 Business (@t4bacademy) reported

    Hi @HostGator and @HGSupport could you please let us know why your web hosting server and email server is down and when it will be back online? Can't get through to support via phone.

  • timdwebb
    Tim Webb (@timdwebb) reported

    @HostGator I’ve been locked out of my account. My website has my photo on it. You can call the phone number on the website and I will answer. Can someone please respond and help me get into my email again?

  • iamsouravj
    sourav (@iamsouravj) reported

    @hostgatorindia one of the worst hosting experiences.. unreliable servers, slight customer service.. the same issue keeps coming and they seem to be unable to solve! #CustomerService #CustomerExperience @HGSupport @HostGator

  • MikeOtley
    Mike Otley (@MikeOtley) reported

    @HGSupport DM sent same problem as a month ago. No emails sending

  • invictus_web
    Invictus Web Solutions (@invictus_web) reported

    @hostgatorindia @HostGator @HGSupport Malware Issue - Case #: 42497100

  • PremKumar_A
    Prem Kumar (@PremKumar_A) reported

    We have a dedicated server with Hostgator India. We are facing mail issue for the last two weeks. Outgoing and Incoming emails are not working. I have raised 3 tickets & called more than 5 times a day. But they saying some silly things and issue not yet resolved @hostgatorindia

  • MikeOtley
    Mike Otley (@MikeOtley) reported

    @HostGator THIS IS STILL GOING ON!! We are aware of an issue that is preventing some customers from sending emails

  • PaulyCartwright
    Paul (@PaulyCartwright) reported

    @HostGator @HGSupport Website is down according to Jetpack. Tried different browser. No access to wp-admin. No access to cpanel. No access via FTP. Please help. #hostgator

  • web_invictus
    Invictus Web Solutions (@web_invictus) reported

    This clearly states that the hostgator is doing fraud with customers. I want the issue to be resolved immediately . Called soo many timesbut call didn't get connected and if luckily connected they disconnect the call worst customer support i have ever seen @HGSupport

  • Mr_Kochka
    Nicolas Beudon (@Mr_Kochka) reported

    @HostGator @HGSupport Website is down since about one hour. No access to wp-admin or cpanel. What's happening ?

  • Inkwazi
    Shaun Waring-Jones (@Inkwazi) reported

    @HostGator Hi, website seems to be down, any time from for rectification?

  • omakad
    Omar Kadrovic (@omakad) reported

    @HostGator all my website are down for over 30 min in the middle of the day? What is going on? Do you guys have an outage? Please notify?

  • invictus_web
    Invictus Web Solutions (@invictus_web) reported

    The problem gets solved one month before hosting expiry but as I renew my hosting problen gets started again. I am sure that the hostgator team is creating this issue to upsell their malware scan service. @HostGator @HGSupport @hostgatorindia

  • iamsouravj
    sourav (@iamsouravj) reported

    The worst hosting service @hostgatorindia @HGSupport .. there is no commitment to service and no sense of urgency! Unreliable and no point hosting business website at @HostGator #CustomerExperience #hosting

  • omakad
    Omar Kadrovic (@omakad) reported

    @HGSupport all my website are down for over 30 min in the middle of the day? What is going on? Do you guys have an outage? Please notify?

  • invictus_web
    Invictus Web Solutions (@invictus_web) reported

    This clearly states that the hostgator is doing fraud with customers. I want the issue to be resolved immediately . Called soo many timesbut call didn't get connected and if luckily connected they disconnect the call worst customer support i have ever seen @HGSupport

  • invictus_web
    Invictus Web Solutions (@invictus_web) reported

    Customer support I have ever seen The most dangerous thing is that from this month the sites are getting redirected to porn sites. I have an educational, hospital, and banking sites hosted in my hosting accounts and it is making a very bad impact on the users. @HostGator

  • web_invictus
    Invictus Web Solutions (@web_invictus) reported

    I have 8 shared hosting with hostgator for the last 3 year everything was working fine till jan 21.but from jan 21 I started facing a malware issue in my hosting. I removed malware files so many times but files are getting created again. @HGSupport @hostgatorindia @HostGator

  • web_invictus
    Invictus Web Solutions (@web_invictus) reported

    The problem gets solved one month before hosting expiry but as I renew my hosting problen gets started again. I am sure that the hostgator team is creating this issue to upsell their malware scan service.@HostGator @HGSupport @hostgatorindia

  • race_trader
    Trader Horse Race (@race_trader) reported

    @HostGator I need my subjects to be dealt with for 7 days trying to be a SUPER user in the thr-post database and that, today I will enter forums, twitter, instagram, blog to export such horrible service

  • invictus_web
    Invictus Web Solutions (@invictus_web) reported

    I have 8 shared hosting with Hostgator for the last 3 year everything was working fine till Jan 21.but from Jan 21 I started facing a malware issue in my hosting. I removed malware files so many times but files are getting created again. @HGSupport @hostgatorindia @HostGator

  • race_trader
    Trader Horse Race (@race_trader) reported

    @HostGator I need my subjects to be dealt with for 7 days trying to be a SUPER user in the thr-post database and that, today I will enter forums, twitter, instagram, blog to export such horrible service

  • race_trader
    Trader Horse Race (@race_trader) reported

    @HostGator I need my subjects to be dealt with for 7 days trying to be a SUPER user in the thr-post database and that, today I will enter forums, twitter, instagram, blog to export such horrible service

  • PremKumar_A
    Prem Kumar (@PremKumar_A) reported

    We have a dedicated server with Hostgator India. We are facing mail issue for the last two weeks. Outgoing and Incoming emails are not working. I have raised 3 tickets & called more than 5 times a day. But they saying some silly things and issue not yet resolved @HostGator

  • shoaibhussain
    Shoaib Hussain (@shoaibhussain) reported

    @jeLopudding @HostGator Switched a few websites to a dedicated server from another provider! Might have to shift the rest too if issues persist for another week or so! Shifting ain’t easy too!

  • Bryan_FS_Dev
    Bryan Huffstutler (@Bryan_FS_Dev) reported

    Just found out HostGator doesn't support Node.js apps through their cPanel, unless of course you pay for the VPS which is another $900/year...after the first year. Is it just me or does that sound ridiculous? Or am I just cheap?

  • WhatsNewIT
    Whats New IT (@WhatsNewIT) reported

    @HostGator Till now issues still there and servers goes down!!!