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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.

Problems in the last 24 hours

The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Hostgator Outage Chart 01/24/2026 00:45

At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hostgator users through our website.

  1. Hosting (52%)

    Hosting (52%)

  2. E-mail (26%)

    E-mail (26%)

  3. Domains (19%)

    Domains (19%)

  4. Web Tools (3%)

    Web Tools (3%)

Live Outage Map

The most recent Hostgator outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
Costa RicaSan José Hosting
BrazilVotorantim E-mail
AustraliaSydney Hosting
BrazilSalto E-mail
ColombiaChía Hosting
BrazilSalvador Hosting
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

  • Stephi_ishtar Estephanie Cruz (@Stephi_ishtar) reported

    Be careful, @HostGator sells windows servers that do not work. and they invent that they have a windows support when they don't.

  • ordained07 ORDAINED (@ordained07) reported

    @qservershosting in all my life i hv never heard or email snt to me givin me an ultimatum to update a wordpress cms or laravel framework because its a security threat and shutting down a website dt i have paid for. @HostGator who have hosted my wordpress 4 yrs neva did dt ****

  • NearChaos Mike Jeffries (@NearChaos) reported

    I'm really regretting moving my site to @HostGator at this point. It's been multiple weeks of problems just to move two very simple wordpress sites.

  • henrypujols Henry Pujols 🗯 (@henrypujols) reported

    4 days whit my website blocked and nobody says anything. What kind of service is this @HostGator @HostGatorES

  • CElston Christopher Elston (@CElston) reported

    @OwnNothingBFree I’ve been using Hostgator forever. Wondering if there was something better. My blog disappeared and it’s a pain to get someone in support.

  • _K7KE_ K7KE (@_K7KE_) reported

    @Stephi_ishtar @HostGator Been with HG for two years (refugee from awful GoDaddy). Had to contact support only once. Support handled my issue immediately.

  • mrdaps Mr. DAPs (@mrdaps) reported

    @HGSupport It doesn’t help to DM when I get the same answer I get from customer support that you are going to email me... and then don’t.

  • SAM_Auctions SAM Auctions (@SAM_Auctions) reported

    @HGSupport we are having website issues and have been unable to resolve the problem via Live Chat or telephone. PLEASE HELP!!

  • glenp Mr P (@glenp) reported

    @HostGator it's getting close to 72 hours and still no return customer support email and my website is dark. Sounds like the nice CSR techs were blowing smoke up my butt right about now?????

  • mrdaps Mr. DAPs (@mrdaps) reported

    I’m having trouble getting a reply on my escalated ticket from @HostGator so my site is still down. Can someone help me ASAP before I lose any more traffic? This is ridiculously frustrating.

  • Stephi_ishtar Estephanie Cruz (@Stephi_ishtar) reported

    @HostGator Hello, you have a problem with the servers, my dedicated server does not work and I cannot enter my client panel in hostgator, nor open a chat.

  • 31augxo Nour. (@31augxo) reported

    At this point i really wanna know what does hostgator do.. literally worst misleading ad ever and I won't look them up they don't deserve the clicks such an annoying marketing campaign

  • hostgatorindia HostGator India (@hostgatorindia) reported

    @iSaurabhGoud @HostGator Hi Saurabh, we believe our Support team reached out to you regarding this issue. They are currently looking into it on priority and shall send you an update soon via Case ID: 30946735.

  • eccentric_music Eccentric Musician Company of New England (@eccentric_music) reported

    The Eccentric website is down today but change is coming to make way for something new. I just hope that @HGSupport does there magic soon so I can get back to work before the weekend is over.

  • ecarlesi Emiliano Carlesi (@ecarlesi) reported

    Threat on hxxp://inc-suppuspes[.]com/service[.]zip #phishing #opendir #hostgator

  • ecarlesi Emiliano Carlesi (@ecarlesi) reported

    Threat on hxxps://inc-suppuspes[.]com/service[.]zip #phishing #opendir #hostgator

  • GE_Miller GE_Miller (@GE_Miller) reported

    @HGSupport I've had an outstanding ticket for a refund credit for 2 months and its crickets. How can I get some help?

  • Dev_King_Css Dev King 👑 (@Dev_King_Css) reported

    @HostGator What is the worst part of building a website ?→_→

  • Stephi_ishtar Estephanie Cruz (@Stephi_ishtar) reported

    @HostGator SUCKS!!

  • adviceduniya Gopal Singh (@adviceduniya) reported

    @iSaurabhGoud @HostGator @hostgatorindia My experience with Hostgator was also not good. They themselves do the problem first. And later, to correct the haib, these people ask for money for that work. That's why I stopped using this hosting.

  • hostgatorindia HostGator India (@hostgatorindia) reported

    @amitksi @HostGator @HGSupport Hey Amit, our Support team has sent you an update via Case ID: 29650582. We recommend checking the same and responding there in case you have any further queries regarding this issue.

  • paul30316 paulrobinson 🧭🏳️‍🌈♉🧵 (@paul30316) reported

    Hi @HostGator while your technical support people are mostly quite helpful, I've run into 2 situations with your plans & billing that have been complete bait & switch with no reasonable resolution. Happy to share more with you directly.

  • MikeDancy Mikes Tech Rescue (@MikeDancy) reported

    Anyone else having issues accessing the customer login portal of @HostGator ?

  • Lubxpress_ayds Lubxpress (@Lubxpress_ayds) reported

    @HGSupport I have been hosting with hostgator from past 10 years. i have never seen such delays from tech support in past.

  • henrypujols Henry Pujols 🗯 (@henrypujols) reported

    @HGSupport I hace 4 days send a private emails and nobody solved the problem!!!

  • Memer_Ultra_pro Memer Type Hu (@Memer_Ultra_pro) reported

    @iSaurabhGoud @HostGator @hostgatorindia Worst Experience... They used to corrupt file

  • madsbrodt Mads Brodt (@madsbrodt) reported

    @HostGator Solving a problem for real people. Web development allows me to fulfill my creative drive, help people, and make good money - all at the same time 🔥

  • hanakivan Ivan Hanák (@hanakivan) reported

    @HostGator buying a domain and never uploading the content

  • iamsalimkhan Salim Khan (@iamsalimkhan) reported

    @HostGator @hostgatorindia On your website it says your support is available 24/7, when I dialled the IVR says no one is available.?? WTH

  • HomesOnyx Onyx Better Homes (@HomesOnyx) reported

    @HGSupport Hello my website has been down for over 24hrs. It was down due to high CPU usage for high traffic but it now fixed and replied to the email to let Hostgator CS know. My ref number is 30726333