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Hostgator down? Current status and problems

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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.

Full Outage Map

Problems in the last 24 hours

The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hostgator users through our website.

  • 31% Hosting (31%)
  • 28% E-mail (28%)
  • 28% Domains (28%)
  • 9% Cloud Services (9%)
  • 3% Web Tools (3%)

Live Outage Map

The most recent Hostgator outage reports came from the following cities:

CityProblem TypeReport Time
Noida Domains 3 days ago
Noida Hosting 5 days ago
Trowbridge Hosting 13 days ago
Mérida Hosting 14 days ago
Centro Cloud Services 17 days ago
Tuxtla Domains 17 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

  • anzilone
    Mohammed Anzil (@anzilone) reported

    Hey @HGSupport @hostgatorindia Purchased a new domain from BigRock and added it to the Hosting and installed WordPress. While checking the site is not up now. Why? Please help me.

  • ascendedheir
    Beef Tartare Enthusiast (@ascendedheir) reported

    Hostgator ******* sucks btw

  • tfbretz
    Theron Bretz (@tfbretz) reported

    @TheSpiceMustJoe @NjalTjorkilsson I'm not gonna lie, I've heard some of those help desk gigs are kind of terrible (cough **HostGator** cough), but folks who come out of that environment usually have very marketable skills to move up in IT.

  • nitin_mohanka
    Nitin Mohanka (@nitin_mohanka) reported

    @GoDaddyHelp When I contacted your Customer Care yesterday, they asked me to shift to VPS just because I want to create Functions in MySQL. These Functions can easily be created on Hostgator Shared Hosting

  • illGatesMusic
    ill.Gates “The Future” Out NOW :) (@illGatesMusic) reported

    @EthaanJack Thank you. Their support were TERRIBLE. Trying to gaslight me and then pass the buck on to @HostGator. So wack. HostGator wasn’t even involved in this domain!

  • sherrismilez
    The Kitchen Rx (@sherrismilez) reported

    @HostGator Your website isn’t working. C panel and support/chat pages not loading.

  • chaiwat08533526
    chaiwat (@chaiwat08533526) reported

    @HostGator That's the big problem for me.

  • brokernathan
    brokernathan (@brokernathan) reported

    The only thing worse than having my @HostGator hosted email being down is being told by @HGSupport that it's not down when it clearly is.

  • _Morgan_Anne
    J (@_Morgan_Anne) reported

    @HGSupport @sherrismilez Your server is definitely down. Not working for me either. Nor is my email

  • Ray1022LEE
    Ry Lee (@Ray1022LEE) reported

    @HostGator my website is extremely slow when connecting to the database from yesterday the chat service says it is due to overuse by the host owners. but this never happens

  • missmeaghan
    missmeaghan (@missmeaghan) reported

    @HostGator I'm not able to log into the HostGator Portal and your password reset option isn't working. I can't even let you know about it because I have to log in to said portal to submit a support ticket. Can I get some help?

  • JAB4R
    Jab4r (@JAB4R) reported

    Never host your website or app on hostgator , once i hosted my app on their shared plan my email got spammed by emails from unknown people , they are selling your email and information , they hide it with ( your domain info is public ) but thats a lie

  • sherrismilez
    The Kitchen Rx (@sherrismilez) reported

    @HGSupport The issue was a blocked ip on my end. I found a work around. Thanks for responding.

  • lwolfe63
    Linda Wolfe (@lwolfe63) reported

    @HostGator your tech support has really gone down hill. SO BAD!!!!

  • Njaguofficial
    Edwin (@Njaguofficial) reported

    Even Hostgator or Bluehost is not upto @ScalaHosting level yet. Their uptime, security, backups, performance, pricing, customer support and many other features are on another level and I am saying this after using of all them.

  • doublecupwave
    The Double Cup (@doublecupwave) reported

    Website was down the past 5 days - my apologies to anyone who tried to access it. Blame HostGator..

  • ManyCollect
    Many Collect (@ManyCollect) reported

    @HGSupport hey, I’m very upset. 3rd straight day you guys have “fixed” my problem and then it just comes right back. My customers can’t upload pictures, and I’m getting SICK AND TIRED OF HOSTGATOR

  • sherrismilez
    The Kitchen Rx (@sherrismilez) reported

    @HGSupport Thanks. The issue is blocked up my end. I found a work around but thanks for responding back.

  • VJShordee444
    I AM Valerie & trump is still dangerous (@VJShordee444) reported

    Oh just so you know, Mike, the customer service guy from @ViacomCBS was a ****** customer service guy. He was **** from the moment he said hello. He definitely wasn’t like the guy I had from @HostGator. Totally different. And both times I’m a paying customer.

  • brian08AVP
    Brian Alexis (@brian08AVP) reported

    why my 3 sites are down? @HGSupport

  • PortiaPodsnap
    Po 🌞 (@PortiaPodsnap) reported

    @zion781 @LaneHenson10 @newsmax Serious people don't use GoDaddy or HostGator or other conglomerate rollups that job out their tech support to Hindustan. There are many quality ISPs and domain resellers to choose from.

  • ravriyagroup
    Ravriya Group® (@ravriyagroup) reported

    @rahulanand84 @hostgatorindia yes Hostgator India is worst,I am thinking of filing a complaint against them after sudden changes made by them in services from 2020

  • CyberViagra
    skrøtum ninja 🏳️‍🌈 (@CyberViagra) reported

    @HostGator For Mac Problems; Befroot

  • SheIsViBRANt
    ⊹ ˙˖ ც𝘳ꪖꪀᦔꪗ ˖˙ ⊹ (@SheIsViBRANt) reported

    Probably got on @HostGator’s nerves as many times as I hopped on the support queue because of all of the obstacles. At one point, my IP was whitelisted and I could not see my site on my home network. Then, I got locked out of my own WordPress. That was a 3-4 hour ordeal.

  • LordPhantom
    Mathew Taylor (@LordPhantom) reported

    @brokernathan @HostGator @HGSupport Get your email onto Microsoft 365, you'll never have a problem again.

  • stephanwozniak
    Steve Wozniak (@stephanwozniak) reported

    @HostGator “HostGator locked my domains when I attempted to move them to another registrar, and in the process of trying to resolve it, accidentally granted me full ownership of another one of their customer’s domain names.” - Steve Wozniak

  • BruceLiebknecht
    Bruce Liebknecht (@BruceLiebknecht) reported

    Hello! My website has an unexpected problem right now. I get the message "PDOException: SQLSTATE[HY000] [1040] Too many connections in lock_may_be_available() (line 167 of /home2/dejapi/public_html/plantpets/includes/lock.inc)." Can you please investigate? @HostGator @HGSupport

  • GlewmeCorp
    GLEWME CORP (@GlewmeCorp) reported

    @HostGator dont touch my **** unless I ask you to thanks You cost me enough progress, I am unsure Why you set my **** to a wordpress default but I fixed it, mess with my **** again and we will see you in court, got it?

  • CaseyToGo
    Casey // (@CaseyToGo) reported

    @HGSupport Is your website having issues? I can not even load the login portal but accessing any other website seems fine.

  • UrbanAborigane
    Rhymes with Let It Be! 🎶🎵😃✌🤞🤟🙏❤🤠 (@UrbanAborigane) reported

    @VJShordee444 @ViacomCBS @HostGator "Mike" wasn't hired to help you. He was hired to get you off the phone ASAP. I know the industry. His name is probably David..