Hostgator status: hosting issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Problems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
- E-mail (33%)
- Domains (27%)
- Hosting (23%)
- Cloud Services (10%)
- Web Tools (7%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Santiago
|
Domains | 8 days ago |
 San Miguel de Allende
|
9 days ago | |
 Santa Clara
|
Web Tools | 12 days ago |
|
Oaxaca
|
Hosting | 12 days ago |
|
Thornton
|
19 days ago | |
 Chisinau
|
19 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
-
Robert Tantalo (@rtantalo) reported@HostGator DO NOT use Host Gator. They have taken a month to complete a simple migration and just DO NOT respond. They keep saying they have prioritized the issue but no one ever replies. RUN!!!
-
Geetha Prabhu (Workflexi) (@geetu11) reported@BigRock @hostgatorindia Can someone call me on my registered mobile no. pls? Every week our emails are down and your team takes one whole day to rectify the problem. When it was hostgator, we never faced this issue. What is that you guys are doing differently that we have to suffer every week!!??
-
Oscar Múgica ن (@oscarmugica389) reported@HGSupport Is down right now says: It is not just you. The server is not responding...
-
Brandon🇺🇦 (@bc3tech) reported@HGSupport @mulls2go appears local mailboxes are ok, but forwarders to external boxes are broken.
-
coltswalker (@coltswalker) reportedDo not use @hostgator. They censor. They suspend accounts without warning. You lose your money and data. Hostgator is a terrible company. #scam #scamalert #buyerbeware
-
Block News Media Global 🌞 ಠ_ಠ (@BlockNewsMedia2) reportedFFS @HostGator - hold for 25+min tech support line?
-
SFL Commissioner (@sflone) reported@HGSupport Has HostGator changed its password requirements? I've had problems logging in suddenly but error messages do not state any change to the policy despite an AI search suggesting something may have been done by March 2025.
-
xander the cat (@xanderpanderman) reported@DaveyJ_ @TheKingOfStank dude, especially with "managed" platforms... moved a clients domain over to hostgator and it was laughable. wouldn't let me update to my own name servers w/o going through support, and they had the PTR records all messed up so emails were getting flagged nonsense i tell you
-
FastCow.com (@fastcowhosting) reported@HGSupport Ouch, looks like we hit a nerve. Maybe if you guys replied to him quicker like you tweeted us instead of having him cry for help for 7 days might do the trick? Just 2 cents from us ;)
-
Eduardo Aspe M. (@easpem) reported@HostGator 2 sites hosted on HG are down. Have been on and off since 7 days ago. Case id INC1132927. Please. My Client is furios.
-
✌ Brando™ 🇨🇦 Whistler (@surfingshreddie) reported@HGSupport yes. chat said it was my fault. phone help says it is a HGator issue and is fixing one website at a time
-
Mehmet (@mettersoy) reportedAfter 14 years as a HostGator customer, I’m leaving. Not because of price. Not because of performance. But because they silently blocked all outbound traffic and took down my ecommerce business. 🧵👇
-
Trump Is President (@yankiadler) reported@HGSupport worst ever service you deleted my account because I canceled the email service and now my domain which u have is blocked I can’t get emails because the email on the account is in this domain so I can’t even reset the password and I don’t remember the pin
-
SetraHost (@SetraHost) reportedThinking about leaving Bluehost, HostGator, GoDaddy or SiteGround? We make it easy with free same day migrations, zero downtime and real human support. No risk - just faster, more reliable hosting, at lower pricing. Let us know if you have any questions and we're here to help!
-
Stan Vee (@Stan_VeeS) reported@FakeUncleNemo @zrkann I got out of @HostGator about 10 yrs ago. They sabotaged one of my servers and asked $250 for "emergency upgrade". Funny enough, the support engineer who I was on the phone with, fixed it without it but had to switch it off again so they could keep the scam going 🤡
-
Feo Amante 🇺🇸 🇮🇱 🇺🇦 (@FeoAmante) reportedDay 3 of @HGSupport / @HostGator tech support. Still no solutions in sight. The most obvious on the 1st day would be to reset from their end and give me the info my ftp client needs to connect, but no. Day 3
-
Lissa (@itsjustmetwo) reported@HGSupport Why is it impossible to get anything escalated to people who can actually help?
-
Kurian OS (@Achayan) reported@HostGator That's crazy, if we have some issues which we can't resolve through the online chat, then there is no way to contact a authoritative person ?. I guess I need to look in to other hosting options then..
-
Feo Amante 🇺🇸 🇮🇱 🇺🇦 (@FeoAmante) reported@HGSupport @HostGator Your team did not. If they told you that, its false. I get a Hostgator email whenever I sign in. No problem. I got a Hostgator ad trying to sell me more stuff. No problem. Unfortunately your team of Escalated Techs have been unable to send a simple email since Friday, 9:14am
-
Shamail Aijaz (@shamailaijaz) reportedDisappointed with @HostGator's customer support. No solution provided on ticket S-2195876 after 7 days. Very Unprofessional hosting company. #worstcustomerservice
-
OkYall (@okyall55) reported@HostGator deleted MANY of my posts. Not me. Hostgator. Now they won't restore them unless I pay them to do it. I've been a customer for 20 years or more. Never thought I would see the day that they would be so blatantly crooked. If you use host Gator, you have to pay for them to back up your blog or pay a third party. Or you have to copy everything on your site. BlueHost is cheaper, backs up every day, charges nothing extra and restores for no charge. What happened to hostgator?????
-
OkYall (@okyall55) reported@Hostgator, unbeknownst to me no longer provide, free backup. Had I known this, I certainly would have moved my blog much, much sooner to @BlueHost who provides it for a free with zero charge restore fees. You have lost your customer service score but your bottom line may have increased TEMPORARILY. Now that I've been forced to review my choice of hosting services for all my blogs and websites, I also have learned that they have almost 10 points higher ratings than you and are a fraction of how much you charge.
-
Zennie Abraham ZENNIE62MEDIA #CES #NFLDRAFT #SDCC (@ZennieAbraham62) reportedHey @HGSupport Vinayak is playing games with me. HG admins know how to update the SSL Certificate, but he acts like he can't do it and will not get help. I asked him to get a supervisor. He will not.
-
Eduardo Morales (@chikipollo08) reported@HostGator I submitted a support ticket regarding my hosting; my emails are not reaching their destination. I've had the ticket open for 3 days and no one has followed up on it.
-
Noise Return (@NoiseReturn) reported@HGSupport @HostGator I have called multiple times about an issue and no one on the phone has been able to help me. Your website says you have 24/7 support but it's actually just under Eastern time business hours. Your live chat feature is broken. I'm really disappointed.
-
Rad Web Hosting (@RadWebHosting) reported@ZennieAbraham62 @HGSupport A better question is why does this process even require support, or for you to request it, then escalate your request? Automated SSL installs, renewals and replacements at $0 for life or ****!!!
-
Bloom (@Jwrbloom) reported@HGSupport And I'm not able to login into my cPanel with my saved user credentials.
-
✌ Brando™ 🇨🇦 Whistler (@surfingshreddie) reported@HGSupport I cannot access any of my websites. Are your servers down?
-
Nathan young (@nathanyoung26) reportedWe’re moving to @HostGator — they actually pick up the phone. A website host should support your business, not sink it.
-
Artfool Politics (@artfoolpolitics) reported@HostGator @Trrance How about stop telling us how frustrating it is and actually do your freaking job and FIX IT????