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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
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Hosting (52%)
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E-mail (26%)
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Domains (19%)
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Web Tools (3%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 San José |
Hosting | |
 Votorantim |
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 Sydney |
Hosting | |
| Salto |
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 Chía |
Hosting | |
| Salvador |
Hosting |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Damian Cook
(@damiancook) reported
@HGSupport @HostGator 2 weeks of email issues still unresolved, I can only imagine how many customers you are losing. Looks like I’ll be joining them after being your client for almost a decade
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Rajeev
(@RaajeevBaid) reported
@HGSupport @HGSupport issue is nowhere resolution and in chat what would be my waiting time day before yesterday chat did not started even after 2:30 hrs and on screen it displayed 5 minutes?
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Victor Gutierrez
(@vialgusi) reported
@HGSupport @HostGator Again my websites down
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Gilmar Carvalho
(@gilmarpessoal) reported
@LedesmaTarzan @HostGator I have used hostgator for about 8 years, but in the last 12 months their service has become unsustainable. Look for another hosting
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Abhishek Jain
(@abhishekdgeek) reported
@dariakark @HGSupport @HostGator This has been an ongoing issue from past 6 months. Best of luck.
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Algarve Family Transfers
(@algarve_family) reported
@HostGator When this will be resolved??? The emails are not working again… our clients are unhappy without receive our replies…
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Rajeev
(@RaajeevBaid) reported
@HGSupport @HGSupport now after 1hr 42 minutes you are telling me to read article and resolve the issue which is running there for last 1 week now AND big thing is article does not have resolution!! What a joke
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Warp One Travel
(@WarpOneTravel) reported
@NewfoldDigital are you aware @HostGator has a major outage in progress? Email hasn’t worked for nearly a week! @HoustonChron
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Nick Scarpa
(@scarpaweb) reported
@HGSupport What is going on with the server for my site? First it was 502 Bad Gateway, now its slows
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Dawn Rasmussen
(@DawnRasmussen) reported
@AlexShinohara @HostGator I lost $3,000 in business thanks to @HostGator blacklisting my site and then blocking my outgoing emails. I have walked. After being a nearly 15-year customer.
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Anggiya ୧⍤⃝🦊
(@renjunanggg) reported
Hi @HostGator @HGSupport I have email issue but I can't connect to your HostGator Support due to high volumes. Can you guys help me?
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Dawn Rasmussen
(@DawnRasmussen) reported
@HostGator Your migration to an external email filtering system cost me $3000 in lost business, IT costs, expedite fees, and new web host costs after I couldn’t send emails to clients expecting projects AND my site got blacklisted. I was nearly a 15-year customer. FU @HostGator
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ZoeMarmentini
(@MarmentiniZ) reported
@HostGator Suffering over here with this as well, it's been an issue for about 10days now. Unreliable!!!
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alexbearslayer
(@AlexBearslayer) reported
Am I the only one with #hostgator issues? Do they still have customers? #emailoutage @HostGator
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ines benitez
(@Benitez2Ines) reported
@saldana8307 @HGSupport @theadversary_ Hi, has your problem been resolved?
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Daria Kark
(@dariakark) reported
@HGSupport @HostGator two weeks of email issues and still not resolved, completely unacceptable. You're losing a customer tomorrow. #customerservicefail
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Algarve Family Transfers
(@algarve_family) reported
@HGSupport Very bad…
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Mike Strypes
(@mikestrypes) reported
@HostGator I sent you a DM I’m really desperate for help I called your phone and live chat no one has attended to me you used to have the best customer care what happened
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Algarve Family Transfers
(@algarve_family) reported
@HostGator Hi… the emails are not working again…
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ines benitez
(@Benitez2Ines) reported
@HostGator @algarve_family Good afternoon, gentlemen, I have had a problem since Thursday, June 30, before none of the emails I sent arrived, now if I send from Outlook the email does not reach its destination, this happens with all the domains on the server, I write to the chat support they do not answer
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fkgibbs
(@fkgibbs) reported
@HostGator This outgoing email problem continues without a resolution. Calls to support are met with a 99 minute potential whole time. Chat responses are not happening at all. I want to change hosts, but can’t reach anyone. I feel my data is being held hostage. WHAT IS GOING ON?
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Juan José Saldaña
(@saldana8307) reported
@hither2forlorn @HostGator I have until tonight, my customer sent me a notification that they are not working with me anymore.
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ProgScape
(@ProgScape) reported
@HostGator I have a client whose email has been down for days. I just wrote an email to their CEO, Adam Farrar, in an attempt to get it fixed. Was hung up on by a support rep when trying to speak to a supervisor today. Long, long time customer who is frustrated by @HGSupport @HostGator
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Edward Johnson
(@ImEdward83) reported
Its been 3rd week and @HostGator @HGSupport Ye to solve issue of my 3 hostgator accounts. My all sites hosted in hostgaror are dead since 24th June 2022. They are also unable to backup all the sites with backup of june as well. Wow. Anyone can help what should I do now?
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MyName
(@MyName78930514) reported
@HostGator is that's the joke. I been promised to get my backup done in 24-48 hours. Now its 5 days and every day in chat someone says wait another 24 hours. Im your customer for 11 years don't ruin it.
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Biggus Geekus
(@biggusgeekus) reported
Looks like I have a functional site. Needs some design TLC and testing. Have some creator details to work out. Caveats: 1. No POD right now. At the very early stages. 2. I have to rely on HostGator to resolve server issues 3. I need a lawyer ASAP. I am making progress
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Dawn Rasmussen
(@DawnRasmussen) reported
@MyName78930514 @HostGator I walked after being their customer for 15 years. This migration of email filtering flagged my account AND blacklisted my site. Clients are furious that I didn't respond to them. I did- Hostgator just hung my sent items in their queue as BLOCKED.
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Anggiya ୧⍤⃝🦊
(@renjunanggg) reported
Hi @HGSupport @HostGator I have email issue but I can't connect to your HostGator Support due to high volumes. Can you guys help me?
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Warp One Travel
(@WarpOneTravel) reported
@NewfoldDigital are you aware @HostGator has a major outage in progress? Email hasn’t worked for nearly a week! @abc13houston
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Dawn Rasmussen
(@DawnRasmussen) reported
@HostGator This is BS - my site got blacklisted because of you. Thanks for nothing - signed, a former 15-year customer who is voting with my money and walking