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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Problems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
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Hosting (42%)
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E-mail (32%)
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Cloud Services (9%)
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Domains (9%)
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Web Tools (9%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
City | Problem Type | Report Time |
---|---|---|
Bebedouro | Hosting | |
Campinas | ||
Guadalajara | Hosting | |
Treviglio | Cloud Services | |
London | Domains | |
Bakersfield | Domains |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Bruce Liebknecht
(@BruceLiebknecht) reported
@HostGator @HGSupport My PHP scripts that use cURL for HTTP requests are giving timeout responses today after working fine for 2 years. Called customer support twice. Didn't get ANY help! Not a bit. Tech support doesn't understand the words PHP and cURL. Very unhappy customer! :(
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flossie
(@WeeHB) reported
No emails since Friday 😡 @HostGator still not resolved it. Was told 2 hours ago it will be back. Now even more email addresses are down😡
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Sam (ッ)
(@SAMKGHD) reported
No wonder your customer service is garbage . Telling my friend to ask for a refund and move away from you guys . Just stick to asking domains . Leave the rest to @SiteGround or @HostGator please .
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Alpesh Suthar
(@AlpeshSuthar17) reported
@HGSupport The IP address 192.185.174.76 is listed in UCEPROTECT Blacklist Policy LEVEL 3 Description: Draconic Level 3 lists IP Space of the worst ASN's. Please resolve ASAP.
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flossie
(@WeeHB) reported
@HGSupport Ive DM'd Ive went on chat Ive called with no answer, the last time I was £80 in phone calls and I ended up paying someone else to fix it. Im moving to a more secure fit for purpose host, Ive had enough
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Erick Parera
(@erickparera) reported
@HGSupport @HGSupport in the support chat, 4 agents attended and none of them could help me transfer a domain, shouldn't their system do it automatically?
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aronco
(@aronco) reported
@hostdime can you move my site to godady or hostgator? All day The server is still down and no one now when it be on line again helpdesk ticket 2807743
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Frank Prendergast
(@frankiep) reported
@shaunoconnor1 @HGSupport Honestly, my thoughts are that I've never dealt with a host I was 100% happy with. These days support is pretty terrible no matter who you're with as far as I can tell. It's really frustrating.
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Vitor Westman 🇧🇷🇦🇹🇨🇦
(@vwmannn) reported
@Nichovski Run from #Hostgator. They are beyond awful. I am a user and I regret it every bit (and cent) of it. You can thank me later.
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Fatherhood: Reloaded
(@fatherreloaded) reported
So clearly I need to move everything off of @HostGator The up and down of the sites has become ridiculous! And it’s not due to resource usage, just unreliable servers.
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LeatherFoxxy
(@LeatherFoxxy) reported
why is @HostGator support the worst???
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Doug Hook
(@TheCycleHub_net) reported
@HostGator I’ve been so fed up with images not uploading to my website and the re-size plugin not working, I simply upload screenshots now. Must be a better way? 🤔
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Omran Najjar
(@OmranNajjar) reported
Hosing a WP website on @HostGator and having sometime issues with "too many connections" on your mysql database? CHANGE your DB users' passwords, I believe there were data leak!
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SnarkyShark
(@OHaifisch) reported
@polyeaster Unless you're doing something outrageously fancy, it's very easy to make one yourself with any service like @HostGator
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Erik Johnson
(@erik2point0) reported
Hey @HostGator, why does your tech support think my wife needs my permission to cancel your service on HER website?!? What century is this?
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Faisal Saleem
(@faisal_saleem) reported
@HostGator This the reply when contacted with your online chat support. Thank you for your patience. We apologize for the inconvenience and know this is a frustrating situation. We are aware of some customer login attempts being blocked and our development team is investigating to find a
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Ariel Medina
(@arielmedinav) reported
@HGSupport My server is down from 3:00:21 AM , ¿Somebody could give me a solution? There is a problem with your backup system. I have to give a solution to my customers.
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flossie
(@WeeHB) reported
@HGSupport Ive had 9 days now of no emails, no support and no fix. My business email has been spoofed and all you tell me is its at my end, well you host the bloody email accounts so sort it. Ive spent hpurs on chat with various handlers and Im still losing business.
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Deon Lundy
(@dontaedeon) reported
I've been a loyal customer with @HostGator for 10 years, but recently my shared server was compromised due to BF cyber attack - and company denies 2FA security. For that reason, I'll be leaving for a more secure option. I've heard good things about @GoDaddy .
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flossie
(@WeeHB) reported
@HGSupport Ive been on the chat since last thursday and no help, Ive spent hours, now it seems my IT guys that look after my microsoft have discoverd mt email has been spoofed and its you that hosts it, how come this hasnt been picked up?
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Faisal Saleem
(@faisal_saleem) reported
@HostGator long term solution. As such, we have added this case to the tracker for this issue. Our Fraud Prevention system was improved recently and we are still ironing out the kinks. Unfortunately, we do not know when that fix will be available. We understand that this impacts your abilit
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fox
(@BroccoliMc) reported
@AwfulLiveries dude that furniture row car is a banger hood on the hostgator car is bad, but I'm SURE there's something worse
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HuneyVee
(@v_Harmony) reported
@HostGator how can I contact someone? I’ve called all week and I still don’t have an answer to my question. What’s the point of keeping my domain with you guys if your support is terrible?
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jahil
(@jahil) reported
@HostGator I have called, I have chatted and I have email. Actually, useful help=zero. Your support is a joke.
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Erik Johnson
(@erik2point0) reported
@HGSupport I’m not interested in your tech support. As I said, it’s not my site. And I’m not interested in calling out your misogyny only in DMs.
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Aberrant Maia
(@aberrant_maia) reported
Which hosting service would you recommend and why? (Apart from HostGator, Bluehost, and SiteGround)
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Shiva P
(@ShivaPrasad_J) reported
@hostgatorindia @HGSupport case 32293103 . It’s been 10 days and am only getting replies saying it’s been worked out by back end team .... but no work around nor solution . A very bad experience with poor customer service
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Ariel Medina
(@arielmedinav) reported
@HostGator There is a problem with your backup system. It is taking more than 8 hours for 25 GB. I need my server working. I asked to cancel the backup task, no solution still. Case Number 32406881 .
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Faisal Saleem
(@faisal_saleem) reported
@HostGator Hi hostGator, I just purchased a shared hosting plan on 19-05-2021 and the experience as a first time user is damn bad. Its been two days i am not even able to login to the portal and it seems your portal is down or you are not genuine to let people login after they paid you.
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Ariel Medina
(@arielmedinav) reported
@HostGator There are a problem with your backup system. It is taking more than 8 hours for 25 GB. I need my server working. I asked to cancel the backup task, no solution still. Case Number 32406881 .