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Hostgator

Hostgator status: hosting issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.

Problems in the last 24 hours

The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hostgator users through our website.

  • 31% E-mail (31%)
  • 28% Hosting (28%)
  • 25% Domains (25%)
  • 9% Cloud Services (9%)
  • 6% Web Tools (6%)

Live Outage Map

The most recent Hostgator outage reports came from the following cities:

CityProblem TypeReport Time
Santa Clara Web Tools 5 minutes ago
Oaxaca Hosting 10 hours ago
Thornton E-mail 7 days ago
Chisinau E-mail 7 days ago
Torreón E-mail 9 days ago
Noida Domains 16 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

  • HGSupport
    HostGator Support (@HGSupport) reported

    @dcodrea We know that popup looks sketchy, but it isn’t from your HostGator site; it’s a browser extension (Coupert) injecting coupon ads over your dashboard. Try incognito or another browser; if it’s gone, remove the extension. If not, support can help!

  • HostGator
    HostGator (@HostGator) reported

    @betocreativo @Hostinger If your account is US-based, we offer 24/7 phone & chat support with real humans, the AI can help route you to them if needed. If you are a HostGator LATAM customer they also offer chat support were you can reach a live agent, anytime.

  • JoanTReynolds
    Joan Reynolds (@JoanTReynolds) reported

    @HostGator I cannot login to my hostgator account. Support is now useless.

  • Eg_a_Sinclair
    Egerton Sinclair (@Eg_a_Sinclair) reported

    @HGSupport nearly 24 hours later and issue still not resolved, spoke to Agent Cherry today who had said sites should be ok by 8am. It’s now 8pm.

  • luke_ndifon
    Uncle Luke💻🔌 (@luke_ndifon) reported

    @HostGator is a terrible hosting platform. really sad to see people recommend it. >> Poor customer support. >> Unreliable hosting the list goes on........

  • shamailaijaz
    Shamail Aijaz (@shamailaijaz) reported

    Disappointed with @HostGator's customer support. No solution provided on ticket S-2195876 after 7 days. Very Unprofessional hosting company. #worstcustomerservice

  • vella_gyaani
    Vella Gyaani (@vella_gyaani) reported

    Genuine question: how do you guys build waitlist websites for your projects? That includes terms and privacy links as well? I have a traditional setup of HostGator, WordPress and a simple theme and editing it is a pain all the time. Help me with this transformation. Any guides out there to modernize my setup with no code tools?

  • akhilpw
    Akhil P Walia (@akhilpw) reported

    @hostgatorindia All our websites hosted on #Hostgator are down for the last 45 minutes, and the support is hard to reach. After waiting in-line for over 20 minutes to reach chat support , the agent is totally unresponsive.

  • sflone
    SFL Commissioner (@sflone) reported

    @HGSupport Has HostGator changed its password requirements? I've had problems logging in suddenly but error messages do not state any change to the policy despite an AI search suggesting something may have been done by March 2025.

  • BrianModansky
    Brian Modansky (@BrianModansky) reported

    Later on I designed the theme for the control panel that all their customers used. Then I redesigned the website. The business started to boom. We started hiring a lot of employees so I went from customer support and website designer to build HostGator’s employee training

  • chikipollo08
    Eduardo Morales (@chikipollo08) reported

    @HostGator I submitted a support ticket regarding my hosting; my emails are not reaching their destination. I've had the ticket open for 3 days and no one has followed up on it.

  • cutearundhathi
    Cutearundhathi (@cutearundhathi) reported

    @HGSupport @adamfarrar I haven't received any confirmation on fixing my issue with Hostgator on DM. Why is it so? I don't understand....Is this the way you give service to your customers?

  • Dundee_Internet
    Dundee Internet (@Dundee_Internet) reported

    @HGsupport We operate a private opt-in discussion list on our mail server used to distribute messages only to subscribed members. The system is not used for spam or bulk commercial mail — it is a controlled discussion list serving legitimate clients-This appears to be a misclassification by your mail system or an IP-level restriction. Who can I contact, as you support number and AI chat doesn't understand

  • _tapish
    Tapish Jain (@_tapish) reported

    @BigRock The migration has so many bugs that it is impossible for me to renew my hosting that I had on hostgator. If I didn't renew by tomorrow, my servers will go down, while bigrock support says they are helpless.

  • rtantalo
    Robert Tantalo (@rtantalo) reported

    @HostGator DO NOT use Host Gator. They have taken a month to complete a simple migration and just DO NOT respond. They keep saying they have prioritized the issue but no one ever replies. RUN!!!

  • easpem
    Eduardo Aspe M. (@easpem) reported

    @HostGator 2 sites hosted on HG are down. Have been on and off since 7 days ago. Case id INC1132927. Please. My Client is furios.

  • AkramInamdar4
    Techbit (@AkramInamdar4) reported

    Hosting a website shouldn’t cost a fortune. With @hostgator, you get: Unlimited storage & bandwidth Free domain & SSL certificate 24/7 support Starting at just $2.95/month

  • seanrogers8
    I REFUSE (@seanrogers8) reported

    @HostGator @HGSupport When will you fix your email hosting? You provide the worst service ever!

  • BlockNewsMedia2
    Block News Media Global 🌞 ಠ_ಠ (@BlockNewsMedia2) reported

    FFS @HostGator - hold for 25+min tech support line?

  • YoungbloodJoe
    Joe Youngblood - SEO, Futurology, AI, Marketing (@YoungbloodJoe) reported

    Rocketship SEO Plugin: We have identified a memory handling issue with our plugin that appears to largely impact Yoast users on Bluehost (though not HostGator which is the same company) and could impact other shared hosting environments. in 100% of cases we've investigated the issue goes away in a few hours as memory used subsides. You might get an error immediately after activating the plugin that says there has been a critical error on the site. Your site and Admin area are fine though you may not be able to edit plugins / posts / pages, this is the memory issue manifesting itself. You might also get a report emailed by WordPress saying the issue was caused by @Yoast using too much memory, but it is our plugin causing the problem not Yoast. Our best guess at the moment is that this error is caused by our compatibility settings with Yoast which is performed automatically upon install and activation. We are looking at making this process more efficient and improving our compatibility so sites in shared environments like Bluehost do not encounter this issue.

  • MikeShor
    Mike Shor (@MikeShor) reported

    @HostGator It makes me very sad but I'm transitioning all of my domains away from HostGator as your customer support went from amazing to complete crap in the last two years

  • Info4funbr
    Info4Fun Brasil (@Info4funbr) reported

    @BrunnooPacheco @HostGator Very Slow... The customer portal are down...

  • HGSupport
    HostGator Support (@HGSupport) reported

    @dcodrea We know that popup looks sketchy, but it isn’t from your HostGator site; it’s a browser extension (Coupert) injecting coupon ads over your dashboard. Try incognito or another browser; if it’s gone, remove the extension. If not, support can help!

  • seanrogers8
    I REFUSE (@seanrogers8) reported

    @HGSupport @HostGator @spamhaus Your tech support sucks. They have been working on it for 2 days. My company email still doesn't work!! If your employees were competent your service would work

  • Mrchispa8
    Mrchispa (@Mrchispa8) reported

    @HostGator Website down for almost 6 hours....

  • ZSchneider76107
    Zara_Schneider (@ZSchneider76107) reported

    @voytekbereza @HostGator Sounds like a deployment or script loading issue. This is where stable infrastructure and proper server setup really make a difference.

  • Achayan
    Kurian OS (@Achayan) reported

    @HostGator That's crazy, if we have some issues which we can't resolve through the online chat, then there is no way to contact a authoritative person ?. I guess I need to look in to other hosting options then..

  • coltswalker
    coltswalker (@coltswalker) reported

    HostGator and Network Solutions, both owned by Newfold Digital, are guilty of hostile censorship. Users report struggling to regain access to their sites after wrongful suspensions, with slow, unhelpful customer support failing to provide clear reasons for the lockout.

  • _tapish
    Tapish Jain (@_tapish) reported

    @BigRock The migration has so many bugs that it is impossible for me to renew my hosting that I had on hostgator. If I didn't renew by tomorrow, my servers will go down, while bigrock support says they are helpless. This video is misleading. @bhavintu

  • oscarmugica389
    Oscar Múgica ن (@oscarmugica389) reported

    @HGSupport Is down right now says: It is not just you. The server is not responding...