Hostgator

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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.

Problems in the last 24 hours

The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Hostgator Outage Chart 02/14/2026 07:10

At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hostgator users through our website.

  1. Hosting (50%)

    Hosting (50%)

  2. E-mail (22%)

    E-mail (22%)

  3. Domains (19%)

    Domains (19%)

  4. Cloud Services (6%)

    Cloud Services (6%)

  5. Web Tools (3%)

    Web Tools (3%)

Live Outage Map

The most recent Hostgator outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesDeltona Hosting
IndiaGreater Noida Cloud Services
MexicoSolidaridad Cloud Services
PeruLima Domains
Costa RicaSan José Hosting
BrazilVotorantim E-mail
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

  • HGSupport HostGator Support (@HGSupport) reported

    @shaunoconnor1 @HostGator @shaunoconnor1 It seems common , since when its working we don't think about it! Still, in regarding this issue, it has been escalated. We can speak via DM for any specifics. -Darren.

  • Scott_D Scott Davis 🏳️‍🌈⛸⛸🏳️‍🌈 (@Scott_D) reported

    @DonnellAnnBell @HGSupport Yes my site was down due to database problems. Trying to debug the problem myself. But now it’s back.

  • ichetan ichetan (@ichetan) reported

    August 2021 - Can't connect to Hostgator SSH Terminal. Network Error. Connection Timed Out 😟 @HostGator One or the Other thing is down. Not getting seamless access.

  • besanchez1981 Brian (@besanchez1981) reported

    @HostGator Your servers have been down all afternoon. Calling your support team is a waste of time, no one can give you an answer, some operators hardly speak any English, this is unacceptable!!!!

  • enfoquegrafico Marco Javier (@enfoquegrafico) reported

    @HostGator I want an alligator as a gift, been your customer for so long I deserve it

  • DonnellAnnBell Donnell Ann Bell (@DonnellAnnBell) reported

    @HGSupport Tried that which is why I went to Twitter. I wish I had immediate help with chat. But it’s saying 15 minutes or more. I’ll try again thanks

  • sunilgupta7682 Sunil Gupta (@sunilgupta7682) reported

    @HGSupport @Saurabh09056811 stii we r facing speed issue, i m surprised that after upgrading to vps from shared server, the situation gone worse, how will you people be able to handle when the traffic n users wd be in high in nos. ? I m highly disappointed with quality of your service.

  • bosshawaii Dani Tow (@bosshawaii) reported

    How long does it take for you to unsuspend an account after the security issues have been addressed?! Multiple emails and no response, and a call. I was told 2 days it’s been over a week. @HGSupport

  • Kod_ange1 Kod_ange (@Kod_ange1) reported

    @RonaldKironde2 @HostGator @HGSupport I am now using Ionos and they are better in terms of pricing and support.

  • billybobza billybobza (@billybobza) reported

    Dear @HostGator You cancellation process is absolutely shocking! I have tried to send emails, and logged in and attempted to chat to someone who took 4 hours not to reply. Please cancel my account and refund me as per my multiple requests.

  • garedat garedat (@garedat) reported

    @HostGator is down?

  • DonnellAnnBell Donnell Ann Bell (@DonnellAnnBell) reported

    @HGSupport I am receiving an database error message and it appears that Hostgator is having issues on a larger scale than mine? Can you verify? Thanks.

  • spookyboorhodes Spooky Boo's Scary Story Time (@spookyboorhodes) reported

    @hostgator I have a friend trying to signup but the signup page isn't working from either the mobile network or broadband. Once the cc info is entered it sends an error message to contact you via chat but that didn't help. Thanks

  • AshishKumar1503 Ashish Kumar (@AshishKumar1503) reported

    @HostGator do u people block customer laptop # so that they wont able to contact customer care??

  • spookyboorhodes Spooky Boo's Scary Story Time (@spookyboorhodes) reported

    @HGSupport @besanchez1981 OK So it isn't just me who is having a problem here?

  • AffiliatesWatch The Affiliate Watch (@AffiliatesWatch) reported

    @nubberslaw All I can say is avoid Bluehost, Hostgator or any other EIG host affiliates recommend, they will take your money and you'll be left with horrible service

  • erik_sunset Erik Sunset | Miami Marketing 📈 (@erik_sunset) reported

    @A3_Arosemena I’ve used each of those. HostGator has been fine for years. Blueh*t has some of the worst support in the industry. That is a company I would be very careful about relying on. Just a totally strange response re: the ceo stuff. Hopefully there’s some closure soon.

  • DavidaPride David Pride (@DavidaPride) reported

    Again @HostGator fixes my website/hosting issues quickly & w/logical solutions. They uncovered some security stuff I had done wrong. I’ve been a customer for almost 10 years & they’ve always been great to work with & prompt. Thx #Hostgator. #NotaPaidAdJustaHappyCustomer

  • TaffyJeng Tafadzwa Jengwa 🇿🇼 (@TaffyJeng) reported

    @HostGator The portal and emails are down, please take note and rectify

  • Jorgelu59308666 Jorgeluisp (@Jorgelu59308666) reported

    @HostGator VERY BAD TECHNICAL SERVICE, IT TAKES UP TO A WEEK TO GIVE SOLUTION, I DO NOT RECOMMEND BUYING IN @HostGator. WE HAD TO BUY ANOTHER VPS ON @GoDaddy

  • sunilgupta7682 Sunil Gupta (@sunilgupta7682) reported

    @HGSupport We had migrated to your VPS server from a shared one as per your advice last friday. During this period we are in regular touch with your customer support team for resolution of no. of issues but I am sorry to say that the team is of no use at all.

  • owolabithebest 👷 Builder Owolabi M.O.N🌍 (@owolabithebest) reported

    I need web developers opinion on this useless @whogohost. Their sever is just slow 🐌 compared to Hostgator.. It also has a lot of downtime They need to do more. 😫

  • udittrivedi89 Udit Trivedi (@udittrivedi89) reported

    Worst server management team #hostgator Do not ever buy hosting from @hostgatorindia You are serving damn internet industry and unable to solve a serious #SSH issue permanently? Pathetic! @HostGator @HGSupport

  • iamsouravj sourav (@iamsouravj) reported

    @hostgatorindia @HostGator @HGSupport Multiple tickets have been created and we have spoken to support staff but no result! Disappointing

  • iamMrSibusiso Sibusiso Mahlabane (@iamMrSibusiso) reported

    @HostGator I am very disappointed on your service. Ever since I migrated to Dedicated there are issues daily and the first line support is lying just to finish a call. I am very frustrated and disappointed

  • opmstreams WWW.OPMSTREAMS.LIVE (@opmstreams) reported

    @HGSupport MY SERVER HAS BEEN TURNED OFF FOR FAILURE TO TO PAY....ARE YOU PEOPLE SERIOUS ? HSTGATOR PROVIDES ME WITH SERVICE THAT TOTALLY SUCKS...I HAD TO CALL 211 TIMES AND EMAIL YOU MANY TIMES OVER THE LAST 6 WEEKS. NOW HOSTGATOR WANTS MONEY FOR THE TERRIBLE SERVICE

  • Steven84476735 Steven (@Steven84476735) reported

    @TheAnomaly @HostGator same here, I can login now, but the website is still very unstable

  • MarshallCAJ3107 Chris Marshall (@MarshallCAJ3107) reported

    @HGSupport I have tried SIX times to resolve an issue via your chat and each time it locks up. Any chance we can get this sorted.

  • iamsouravj sourav (@iamsouravj) reported

    One of the worst #hosting support ever @HostGator @HGSupport @hostgatorindia they commit 99.99 percent uptime and they are not even close to the commitment., no support at all! #customerservice

  • Teresa_Martini Teresa Martini (@Teresa_Martini) reported

    @HostGator I have been trying to connect to the live chat for a month now, and it doesn't work, it only buffers. I'm an international customer and calling is not cost-effective. Can you offer a solution, please? Thanks