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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
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Hosting (48%)
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E-mail (26%)
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Domains (23%)
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Web Tools (3%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Lima |
Domains | |
 San José |
Hosting | |
 Votorantim |
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 Sydney |
Hosting | |
| Salto |
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 Chía |
Hosting |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Clarence P. Cameron
(@clarowl) reported
@HGSupport On the 28th, I called your support line. The woman who answered knew nothing about websites. I asked some questions about uploading files, and she told me I should check my index.html. After ten minutes, I told her that she was no help and I politely ended the call.
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Marius Adrian
(@nongeekboy) reported
While upgrading the server to PHP 7.3, @HostGator somehow disabled the mysqli module. After more than 48 hours and 8 interactions with the customer support the module is still disabled and my eshop is still down. Thank you @HostGator and @HGSupport #hosting #HostingInfo
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Andy Beard
(@AndyBeard) reported
@nick_eubanks Never touched them... they already had a bad reputation in 2005 My first was Hostgator
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Jay Zippo
(@Beruud) reported
@mediatemple I should of left you guys a long time ago. I have my 12 other sites on Hostgator, & I was lazy with my main site. You fail at email hosting, changed MX records. Now I was told my ONLY site with u is down, why? You changed permissions without my knowledge. You suck.
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michael t. colorge
(@CAM2Go) reported
@HGSupport is there some login issues right now with the portal?
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MacMason
(@MacMaso27508542) reported
I'm not a server guy. My understanding of servers is at a hobby level. So when I called @HostGator @HGSupport last night because ALL my websites went down they were very helpful. (I used to teach customer service for support teams so this is high praise) #webhosting
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Mag
(@magusxcom) reported
@HGSupport Can i get some help. have been reaching you for two months now, but nothing!
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Josh Mobley Music ⚡️
(@joshmobleymusic) reported
I have to say, @HostGator has really let me down. 2 500 internal errors and terrible tech support that leave you sitting there on live chat. I have been patient, polite, and forthcoming but they just can't seem to solve my issues. Because of this, I STILL don't have a website.
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Lola👩💻
(@Mss_piNKy) reported
Whenever you check out HostGator do not and I repeat do not go to YouTube for the next 10 years😭😭😭 My ear wants to burst from hearing "Stuck are ya?" ads all d damn time. Ugggg.
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Maiane Gabriele
(@MaianeDesigner) reported
Or @WordPress is super slow recently or @HostGator haha Sorry, I'm just a designer, but one of you is really into a bad timing recently... haha
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Cycle7Comms
(@Cycle7Comms) reported
Every time I call Hostgator tech support, the hold Muzak lingers in my mind for hours afterwards.
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Shuhood
(@shuhood_elly) reported
@HostGator @HGSupport @HGIndia it’s been over 5 days your support team has been keeping our company form been able to use emails. They say dedicated team handles win server & the support services are unable to check. Win team is so dedicated after 5 days still it’s not working
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Amit Singh
(@amitksi) reported
What a support that Hostgator India is not able to solve a IP blacklist issue from last 1 month support team does not have any answer @HostGator @HGSupport @hostgatorindia case id - 29650582
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STEVEN SERIL- "Destroyer of Worlds" is on Amazon!
(@StevenSeril) reported
@selfpubwithdale All I know is that when I cancelled my Hostgator account years ago, the poor cute little blue alligator was crying and I felt so bad!
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DankungShopping
(@DankungSports) reported
@HostGator My website has been down for many days without the restoration. You know, what does it mean? I lost many customers. I remember you company did the restore in minutes last year, why now the service goes such bad?
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rat festival in hell
(@galactic_rat_) reported
@TobyTheFeer hostgator coming back to haunt me for all those offensive websites i made with their free service when i was 15
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DankungShopping
(@DankungSports) reported
@HostGator My website has been down for many days without the restore backup. You know, what does it mean? I lost many customers . I remember you company did the restore in minutes last year, why now the service goes such bad?
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Susan Thomas
(@SusanT157) reported
@HGSupport Way to go, HostGator. I've chatted with your tech support twice now tand asked that a simple change be made to my DNS record. I was told twice that it was done, and twice it wasn't. I finally figured out how to do it myself. But why tell me it was done when it wasn't?
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Karan Gadhavi
(@karan_gadhavi) reported
@HGSupport can't believe you don't have ticket/email support? You only provide phone and chat support which is down.
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The Good Life France
(@lifefrance) reported
@HGSupport And here we are again. Same issue. I just sent you another message
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Green Politics Lol⚡️👀🔥
(@PressHotSpot) reported
Everything was a complaint in the old days Hostgator was saying I was taking up too much of their bandwidth and shut me down. There was a issue of me needing to pay a few thousand dollars a month just so I could run my site or I was being forced to leave. Lol
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Clarence P. Cameron
(@clarowl) reported
@HGSupport On March 2nd, I asked your robot lady about uploading files. She is a lousy typist or a boldfaced liar. Fire her! After my experience with her, i called your help line. I will say that the woman, who helped me with my problem, was excellent! Give her a raise!
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JJ Rogers
(@CircleBackBtch) reported
@HostGator Seriously, so beyond irritated. I'm told that I can't expect your products to work by your own tech support; that it's my problem to fix coding errors in your templates, give me a break. It must be industry standard to screw your customers.
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**** Murphy
(@jockm) reported
@HGSupport Please stop with the stupid ads, especially the one mocking a dog. All they make me want to do is never consider you
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JJ Rogers
(@CircleBackBtch) reported
@HostGator I'm beyond fed up with your crap products. I have had no luck with your tech support. I wonder how much money I have lost because your products don't function half the time...
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Umer Parvaiz
(@umerparvaiz) reported
Hi @HGSupport, I have been requesting restoration service for a hosting which was accidentally deleted by your billing. its been 3 days, and i am going around in circles with zero clarity on timeline. Case ID: 30115038
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Eusebio
(@El_Tapahocicos) reported
best customer service staff is in @hostgator, period.
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Dhananjay Chaudhary
(@ImDhananjay22) reported
@HostGator @HGSupport @hostgatorindia I purchased web hosting on 28 Feb 2021 with invoice ID 8110709. My order is not processed yet. For this concern I called on your helping number but didn't get any help.
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HostGator India
(@hostgatorindia) reported
@amitksi @HostGator @HGSupport Hi Amit, our Support team has sent you an update via Case ID: 29650582. Please do check the email and respond there if you have more queries.
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Pankaj Taneja
(@tanejapankaj) reported
from
Hilversum, Provincie Noord-Holland
@hostgatorindia @Hari_Ravi_ Thanks for reply on my message, the increase price should be charged to new customer with new plans ... not on the plans being already sold... anyhow the plans we have purchased is for 3 year, Hostgator will have an opportunity to revise price on my plan after complete of 3 years