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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
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Hosting (48%)
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E-mail (23%)
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Domains (19%)
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Cloud Services (6%)
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Web Tools (3%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Greater Noida |
Cloud Services | |
 Solidaridad |
Cloud Services | |
 Lima |
Domains | |
 San José |
Hosting | |
 Votorantim |
||
 Sydney |
Hosting |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Jessica Mutuku
(@JessicaMutuku) reported
@Builderall are you a hosting company as in @hostgator where I can actually login to a cpanel. Trying to understand your software.
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Ashwani
(@Ashwanichy1996) reported
@HostGator @hostgatorindia My case I'd is - 40207581 This is regarding cpu load. All your support executive and backed team trying to convince me to purchase managed hosting then only they will help, they even don't try to understand my problem. It's already been 2-3 days.
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Arjun Manchanda
(@ArjunManchanda9) reported
@HostGator @HGSupport @hostgatorindia I am facing issues with my email hosting which I have with you all for over 3 years. No TAT given for resolution it's been over 5 days.
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Elaine Hendrix Ⓥ
(@elaine4animals) reported
@HostGator - you are providing the world’s WORST service. Issues EVERY SINGLE TIME. Errors loading every single time. Chats dropping every single time. No renew notices every single time. You are costing me time & money.
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Gagandeep Nanda
(@nanda_gagandeep) reported
It's now 5 hours and still @HostGator is not able to fix its server issues all my 4 websites are down and I am continuously loosing customer just due to a irresponsible behavior by @HostGator @HGSupport
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Andrew
(@Andrew51750081) reported
@HostGator worst customer service agents dont talk engkish usa teach noncommercial handle support so your stuck
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Nosnas Marketing
(@NosnasMarketing) reported
@HGSupport @Beruud Support is not that tech savvy.
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Elaine Hendrix Ⓥ
(@elaine4animals) reported
@HGSupport Chats ended without notice 4 times. Customer support unhelpful. Message in portal says “error in loading.” No one seems to be able to help. This is HORRIBLE service.
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Banks ETH
(@IconIsland) reported
Why does @HostGator have the worst customer & technical support on the planet... like OMG. 😤 ya'll really love wasting people's time.
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Feroz Khan
(@zoomnclick) reported
@HGSupport every 2 weeks. EXIM server issues. And your fantastic support team has no clue that they occur until I spend 20 mins on chat with them. Do you folks even know what proactive server monitoring is??
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ApsRajput
(@coderRajput) reported
from
New Delhi, National Capital Territory of Delhi
@HostGator services are down? No intimation, no resolution.. All support channels are also down @HGSupport @hostgatorindia
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Monica
(@mnxcloudx) reported
Hey @HostGator, picture this: You e-mail customers at least a day before re-billing them so they get a chance to cancel subscriptions they don't need, and save yourselves the embarrassment of negative reviews on all your social media posts!
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Mark Rarey
(@mrarey) reported
I have had the worst technical support experience with #Hostgator @hostgator. Many calls for 6 days and get nothing but a runaround. Nothing but broken promises! Phillipines support centers make promises that Indian support people continuously ignore.
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Andrew
(@Andrew51750081) reported
@HostGator customer service agent are unable to do anything via live chat or via phone what exactly happened to this company you get paid so much money atleast hire some agents who can help customer
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Andrew
(@Andrew51750081) reported
@HGSupport who owns hostgator the service cost so much instead of quality he chose to give cheap labour and ruin the whole company customer service sucks defiantly need an alternative any recommendations?
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Malik, Manufacturer & Vendor
(@omoreclo) reported
@dinno Recommend but it's little expensive than hostinger and hostgator, do you need help to host your website on hosting website?
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[ZN]OneManClan
(@ZNOneManClan) reported
Beware of shady Hosting Providers.. @zaphosting wont give you any support and they will zap your wallet even after you cancel your service with them collections over 20 bucks! If you want host you can trust @PebbleHosts or @HostGator i've used both. perfect customer service
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Varekai
(@varekai47) reported
.@HGSupport Are you being attacked? Websites getting 404s, support unable to give any info. Are you ok?
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chenebuah david
(@chenebuah) reported
@wordpressdotcom I tried using login into the WordPress account I just open from the hostgator process and in the part for the admin. I'm think I didn't insert the right email because I have gotten an email from you guys yet and when I type my username and password I get an error
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Engineerisaac.com
(@Engineerisaac) reported
@HGSupport We Here at frustrated customers apricate direct and personal responses. We know that when support presses a single button to retort a tweet it activates the inability to act like a passionate human. At the end of this we understand these actions ultimately lead to bad support.
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Kayuse
(@superkayuse) reported
I can't believe that after more than a decade of using @tsohost I am considering leaving them. I have had a request unresolved for 2 weeks & had to get new hosting from hostgator for that domain. You answered support queries within 4 hours before, now you are taking a week.
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Elaine Hendrix Ⓥ
(@elaine4animals) reported
Oh boy. Not only did @HostGator cancel my account w/o notifying me - there are always issues with the portal - the chat continually drops. No one seems to be able to help over there. And now my website & emails are down THE WORST.
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VΛNƬΛGΞ VΞNƬURΞS
(@tentsindia) reported
@HostGator @hostgatorindia Its been more than 2weeks that my emails arent working. Im considering taking other service provider as ur Incapable support team arent able to help.
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Elaine Hendrix Ⓥ
(@elaine4animals) reported
@glitzgillies22 @Wix @HostGator is ever worse. They didn’t notify me my domain payment was due. Trying to pay them money to renew is like trying to break into Fort Knox. It’s bizarre. Meantime, my site & emails have been down for 2 days. #Fun
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Julie Kubiak
(@JulieKubiak) reported
WTF is going on @HGSupport? Day 8 of waiting for paid SSL to be implemented on 6 sites. Only 2 have the correct certificates attached to them. Read the tickets before telling me it is a problem my end, clearing the cache won’t fix the problems I’m encountering 🤬🤬🤬🤬🤬
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S Lane Porter
(@writerlane) reported
@HGSupport Low level techs are not given any information, dragging time down a vortex and using protocol methods to waste time. Several sites are down (not the WP ones) and I need to know when they'll be back up. Currently on hold/phone getting nowhere.
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Enki
(@enkitunes) reported
So after fighting it for a week Im super duper over HostGator and their **** *** service. Ive been looking at 1&1 for a decent replacement. but id like the hiveminds input on decent webhost.
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WordPress.com
(@wordpressdotcom) reported
@chenebuah Got it. Are you able to contact @HostGator for help? They can likely tell why the email didn't arrive, and may be able to help with the @WordPress error, too.
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McJulie is a pissed off pro choice riot auntie
(@mcjulie) reported
I signed up with #hostgator after a positiver review in one of the computer mags and I have never regretted a decision more in my life
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Zennie Abraham CEO ZENNIE62MEDIA, INC.
(@Zen62com) reported
@HGSupport I ask for update on 40046745, I get no answer. HG rep says "Tell me the issue?" The issue is game-playing - I want a status update on case 40046745!