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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
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E-mail (26%)
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Hosting (24%)
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Cloud Services (22%)
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Domains (17%)
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Web Tools (11%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Santiago de Querétaro |
||
| Chihuahua |
Web Tools | |
 Oslo |
Hosting | |
 Kingston |
Hosting | |
 Salt Lake City |
Hosting | |
 Embrun |
Hosting |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Allan “Podfather” Muir (SPSalvation/AspieGamer)
(@TheAllanMuir) reported
Hey @HGSupport I’ve been unable to login to the portal since 8:30 PM last night due to “connection time out” errors. Please help.
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Emiliano Carlesi
(@ecarlesi) reported
Possible threat on hxxp://cambo-service[.]com/stock[.]zip #phishing #opendir #hostgator
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Brijesh Soni
(@digitalbrijeshh) reported
@HostGator @HGSupport Can anyone help me with my Affiliate Query? I dropped mail before 3 days and no reply. I am your Affiliate #hostgatoraffiiate #hostgatorsupport
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Harish Baghel
(@harishb1981) reported
@HostGator @hostgatorindia Totally frustrated with your patahtic services. Totally unacceptable. Never gonna buy again.
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Lindsey Mead
(@lemead) reported
I encourage all bloggers to move off of @HostGator - they used to be great and now it's an absolute disaster. Site down for days and no help.
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Sofia Johansen
(@ConversionsM) reported
Build your audience with quality. Add value. Be useful Then sell your audience something > Web Development > Good Service > Affiliate Hostgator Hosting Opportunities are endless It's crazy you can make a full time from your phone It's never been easier to make money
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J. M³ Calcaño
(@Asinox) reported
@HostGator WTF is happening with your chat support??
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Lalit Sahu
(@z3r0v01t) reported
@HostGator @HGSupport @hostgatorindia I'm having issue with support team. I registered complaint on 20.05.21 they said you get refund after 7 days. I reached to support 12 times till now but each time said working on it. They also disconect my call, also asked to connect with Sr.
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HostGator India
(@hostgatorindia) reported
@sahilgoyal786 @HostGator Hey Sahil, we're sorry for the delay in resolution. We assure you our senior teams are actively working towards a fix. As soon as the issue is resolved they shall update the forum. Once again, we sincerely apologise for the inconvenience caused to you.
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devourer snowbank
(@devoursnowbank) reported
@virginmedia its hard for me ok im gonna break down the issue into chunks - im actually on with adobe & hostgator at mo
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Digvijay Jain
(@digvijayjainel) reported
Worst Customer Support @HostGator @hostgatorindia
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Harish Baghel
(@harishb1981) reported
from
New Delhi, National Capital Territory of Delhi
@hostgatorindia @HostGator Though issue is resolved still I need to monitor further. Will update if any issue faced.
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Paul Tranzit
(@paultranzit) reported
It's frustrating as all hell when @HostGator charges your credit card for a cancelled service, then when they refund you, they miss $20 because "exchange rate differences". Thanks for the motivation to move my other 3 accounts. How not to do customer service. Bye Felicia!
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Brandon
(@bc3tech) reported
@HostGator any plans to support ALIAS records in DNS? Thanks
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Holt Training Inst.
(@HoltTrains) reported
Yet again - @HostGator your system has a bug in the system….#33211949 and my site down. Again, it’s a billing issue. I happily use @QuickBooks. Your rep said he’s never seen this problem….my 3rd time.
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scott
(@custmguru) reported
@HGSupport What's up with the support chat? I've been trying to connect for about 2 hours
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HOURLY LIFE of Fred Campos
(@FredsDaily) reported
4p Luca was extremely cute. Spot checking the two @Hostgator website moves. Contacting support to verify a SSL certificate. (They are wonderful to work with.)
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Lindsey Mead
(@lemead) reported
@HGSupport I am appalled at how poor the support is and I'm paying so much for sitelock.
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Joe Youngblood
(@YoungbloodJoe) reported
@HGSupport Same problem your shared system always has. It crashes due to overloading and you blame the websites that purchase it based on your marketing. Y'all just do a poor job keeping the shared servers healthy.
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Gregory Kohs
(@thekohser) reported
After over 13 years with @HostGator , I am strongly considering switching hosts, as my current host's customer service staff don't seem to understand my dismay over a 30% price increase, plus a ridiculous $10 monthly fee for cPanel, which other hosts provide at no extra cost.
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Joe Youngblood
(@YoungbloodJoe) reported
Psst @HGSupport your support is bad and you should feel bad. Insane what we are seeing today. Fix these shared servers you admitted were not working right then changed your mind on please.
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Lalit Sahu
(@z3r0v01t) reported
@hostgatorindia @HostGator @HGSupport Thanks support team. I received refund on my Hostgator Wallet.
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MindyIsEditingFirstDraft!
(@MindyJPeltier) reported
@_p_rittenhouse I've used @Hostgator for about 7 years and they've shut me down 2x in last year for no reason. My daughter died and I couldn't blog cuz website down. I have paid too much for bad service.
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James Powell
(@prob_solvr) reported
When your web hosting provider installs your new SSL on the wrong domain and then makes you wait 24+ hours to fix it. Still waiting…. @HostGator
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Ian
(@cyclingbetting) reported
Thanks for all the messages re. the website being down, trying to sort it. Hostgator fkd up my domain renewal and are trying to sort it. Hope to be up & running soon though. I won't be running a subscription service for the Tour though, don't have time and baby due in a month!
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******* Instructions
(@JOInstructions) reported
@HoltTrains @HostGator @QuickBooks Yeah I’m having a problem with their billing too.
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Sharkfhshlgfhthkb
(@SharkGuy8) reported
@HostGator Shut ******** up get out of here
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Mythic Fantastique
(@LegndaryThreads) reported
@ReviewSignal It basically started because I was frustrated with the BS "hosting review" sites, and friends and clients wanted more than just "I'd recommend these hosts... seriously, GoDaddy is crap... please don't use HostGator..." etc etc, and pointing them to a not-me expert worked better.
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Martin Wickens
(@mnwickens) reported
Follow up on my last post, I know its not Hostgator, just the process of needing to submit info to buy a domain and then for legal reasons that info is made public. Still, I've bought many domains and never had calls like this.
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Holt Training Inst.
(@HoltTrains) reported
@HostGator I need to go back to @webdotcom I never had these problems. I switched because my domains are banked with you. What mistake