Hostgator status: hosting issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Hostgator users through our website.

• Hosting (38%)
• E-mail (27%)
• Domains (16%)
• Cloud Services (11%)
• Web Tools (8%)

Live Outage Map

The most recent Hostgator outage reports came from the following cities:

City	Problem Type	Report Time
Cianorte	Hosting	7 days ago
Pará de Minas	Hosting	7 days ago
Marabá	Cloud Services	10 days ago
Pato Branco	Hosting	13 days ago
Tlalnepantla	E-mail	21 days ago
Chía	Hosting	21 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chris McElroy SEO (@seochrismcelroy) reported 2 minutes ago

  I can't believe hostgator support has gotten this bad. I needed help with a domain transfer. Called them. Selected help with domain names in the menu. The people I got said since I don't have a hosting account with them they can't help me. I asked them to connect me with somebody that could. But the only thing you can do is chat when it comes to domain names. Never register your domain name at hostgator.

• 
  HostGator Support (@HGSupport) reported 5 minutes ago

  @dcodrea We know that popup looks sketchy, but it isn’t from your HostGator site; it’s a browser extension (Coupert) injecting coupon ads over your dashboard. Try incognito or another browser; if it’s gone, remove the extension. If not, support can help!

• 
  Zennie Abraham ZENNIE62 #NFL #NFLDRAFT #SDCC #OAK (@ZennieAbraham62) reported 8 minutes ago

  @HGSupport Never. Ever. In this life or the next, refuse work. Understand? It’s a bad look.

• 
  Karen Lakeman (@KarenLakeman) reported 11 minutes ago

  @hostgator bad customer service again!

• 
  I REFUSE (@seanrogers8) reported 12 minutes ago

  @HostGator @HGSupport When will you fix your email hosting? You provide the worst service ever!

• 
  David Abram 🐊 (@devabram) reported 13 minutes ago

  @lucasMnts But you need to ship, you are riddle with skill issues and don't know linux. Also hostgator is dying from your ****** PHP code.

• 
  Sir Charles Cary (@SirCharlesCary) reported 13 minutes ago

  @HostGator @NewfoldDigital The overarching point is after 15 years and me choosing multiple years of service from you why is it that you simply cannot prorate the refund on unused time?

• 
  Rev. Wendy Silvers (@WendySilvers) reported 14 minutes ago

  @HGSupport I've been attempting to resolve an issue that stems from the Hostgator site for days. I've spent hours on the phone with various Hostgator support and no one has resolved the issue. It's unbelievably frustrating.

• 
  I REFUSE (@seanrogers8) reported 15 minutes ago

  @HostGator Looks like you all have been hacked again. Duplicated records DKIM DMARC SPF! When will you fix this?! @HGSupport

• 
  Kishor K Sukumar (@kishorksukumar) reported 19 minutes ago

  It very sad to know that a major server provider like @HostGator struggling to migrate it's own server date to new one even though target server is outdated and existing @cPanel vulnerability, i still doubt your support team even know about basic of blocking and whitelisting ip

• 
  Daniel Micovic (@DanMicovic) reported 24 minutes ago

  @francojosephsd @HGSupport @HostGator Same, and they seem to think that the issue has been fully resolved. No communication to the customers, or among themselves.

• 
  Kishor K Sukumar (@kishorksukumar) reported 25 minutes ago

  @HGSupport Yesterday your team gave hopeful mail like started transferring data new updated server, now it is back to square one they stopped it with some technical excuse and no estimate time for resolution to fix my issue and Also it is 1 week now since my service stopped

• 
  Makarand Mane | Organising #WCAsia 2026 (@mkrndmane) reported 27 minutes ago

  @HGSupport I asked your support agent to create a ticket for 4 times. Then she created it. Provide an easy option to create support ticket instead of a chat option

• 
  Mgsilva (@Mgsilva70727329) reported 35 minutes ago

  @HostGator @HostGatorBrasil The customer service in Brazil is horrible and someone solve nothing!

• 
  OkYall (@okyall55) reported 38 minutes ago

  @HostGator is the WORST! Refuses to honor links (says file doesn't exist). More than 2x expensive as @IONOS. Loses posts, media and just generally SUCKS! Customer Service is AWFUL! I'm like IONOS they have a partner who will back up your file for an expensive fee. Otherwise, they just delete your stuff and you have no option if you haven't backed it up yourself. I paid to restore a backup and didn't get half of what they deleted. The reason I know I didn't delete it myself is because it's not in the trash folder. HOSTGATOR DELETED and it's my opinion that they did it intentionally so that they could charge me for a restore and then they didn't really restore much of anything. I lost a lot of memories.

• 
  Ghayas uddin (@ghayasbst) reported 41 minutes ago

  @HGSupport Dear Hostgator, why is there still no solution for cpanel Security issues. Almost 48 hours are gone, our website is OFF. And not giving any ETA on this issue. We are losing our viewers which we built in years.

• 
  Zennie Abraham ZENNIE62MEDIA #CES #NFLDRAFT #SDCC (@ZennieAbraham62) reported 42 minutes ago

  Hey @HGSupport Vinayak is playing games with me. HG admins know how to update the SSL Certificate, but he acts like he can't do it and will not get help. I asked him to get a supervisor. He will not.

• 
  HostGator Support (@HGSupport) reported 45 minutes ago

  @Gabbybooks82 @HostGator To assist you further and address the issue related to your account, we need to verify your account ownership. Please send us a direct message so we can send you a token and move forward with assisting you.

• 
  Kurian OS (@Achayan) reported 46 minutes ago

  @HostGator That's crazy, if we have some issues which we can't resolve through the online chat, then there is no way to contact a authoritative person ?. I guess I need to look in to other hosting options then..

• 
  Kishor K Sukumar (@kishorksukumar) reported 47 minutes ago

  @francojosephsd @HGSupport My server has been down for 8 days now and still no fix yet

• 
  Geetha Prabhu (Workflexi) (@geetu11) reported 48 minutes ago

  @BigRock @hostgatorindia Can someone call me on my registered mobile no. pls? Every week our emails are down and your team takes one whole day to rectify the problem. When it was hostgator, we never faced this issue. What is that you guys are doing differently that we have to suffer every week!!??

• 
  I REFUSE (@seanrogers8) reported 49 minutes ago

  @HGSupport @HostGator @spamhaus Your tech support sucks. They have been working on it for 2 days. My company email still doesn't work!! If your employees were competent your service would work

• 
  Eder (@Eder55164219) reported 50 minutes ago

  @HostGator That's the problem, there's no way to contact them. send DM with case number

• 
  Daniel Micovic (@DanMicovic) reported 53 minutes ago

  @HGSupport @HostGator Nothing is connecting. No cPanel or WHM access, sites and email still down.

• 
  Daniel Micovic (@DanMicovic) reported 53 minutes ago

  @HGsupport @HostGator now Google is taking down ads and organic ratings because the sties can't be reached. Thoughts? Compensation to regain rankings? Would love to hear any suggestions you may have as this disaster drags on.

• 
  Chris McElroy SEO (@seochrismcelroy) reported 54 minutes ago

  @hostgatorserver Nice that you don't provide any phone support at all for domain names. I selected domain name in the menu. The people on the phone said since I don't have hosting with you they can't help me and nobody can help on the phone only in live chat that keeps getting disconnected while I wait on someone. Good job hostgator!

• 
  HostGator (@HostGator) reported 54 minutes ago

  @juhca @HGSupport @TitanEmail To assist you better, could you please send us a direct message with more details about the issue, including any relevant account or domain information?

• 
  Neumie Awards (@NeumieAwards) reported 55 minutes ago

  @HostGator I'm a reseller and all my customers' sites are STILL DOWN and where is the fix???

• 
  HostGator Support (@HGSupport) reported 57 minutes ago

  @seanrogers8 @HostGator No need to worry, this is not a hack. DNS tools can show SPF/DKIM/DMARC records more than once when zones or hostnames overlap or if the browser has some caching issues. If you reach out to support, we can review your DNS directly and make sure everything is set correctly.

• 
  Kishor K Sukumar (@kishorksukumar) reported 58 minutes ago

  It's been 12 days now since my server gone down @HGSupport @HostGator no reply to the DM nor follow up mail for existing tickets and telling us our case in priority list and wait for infinite time without any estimate time #hostgatordown