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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
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Hosting (46%)
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E-mail (23%)
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Domains (23%)
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Cloud Services (8%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Caraguatatuba |
Hosting | |
 Deltona |
Hosting | |
 Greater Noida |
Cloud Services | |
 Solidaridad |
Cloud Services | |
 Lima |
Domains | |
 San José |
Hosting |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Shadee
(@Mommaforreal) reported
@HGSupport is anything going on with your servers now? Can’t login.
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Dianara Sy
(@dianaracapistra) reported
@HostGator Until now our email is down. Send your incident report and justify your reason for what happened.
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Jay Zippo
(@Beruud) reported
@mediatemple I should of left you guys a long time ago. I have my 12 other sites on Hostgator, & I was lazy with my main site. You fail at email hosting, changed MX records. Now I was told my ONLY site with u is down, why? You changed permissions without my knowledge. You suck.
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Tony The Fish
(@AnthonyFisher20) reported
@HGSupport I’ve been on with support twice and nothing has been done. Stop scamming your own customers
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Dianara Sy
(@dianaracapistra) reported
@HGSupport Until now our email is down. Send your incident report and justify your reason for what happened.
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Andre Robitaille
(@andre_mke) reported
@nicktherat Depends what you want. Their one-click software install list is very small, and I've noticed more outages than bluehost. The webmail is also pretty bad. But otherwise I think the management console and renewals system is much better than bluehost. Haven't tried hostgator though.
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Cycle7Comms
(@Cycle7Comms) reported
Every time I call Hostgator tech support, the hold Muzak lingers in my mind for hours afterwards.
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Jay Lav
(@JayLav_) reported
@HostGator @HGSupport over a month and still no resolve on my DNS issues, how are you still a profitable company?
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Marco
(@4Landeros) reported
@HostGator In Gastor I tried the service for 1 month and I liked it later before the 2nd invoice was due, I changed the plan from monthly to annual and paid the annual one. Now they send me mail that my service has been suspended for non-payment. I want my services Rigth Now!!!.
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The Affiliate Watch
(@AffiliatesWatch) reported
@SocalRegionWeb I don't know, if you have issues at HostGator, you'll have them at BlueHost, they're the same company, lookup 'EIG', nightmare hosting conglomerate. Be careful.
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Shuhood
(@shuhood_elly) reported
@HostGator @HGSupport @HGIndia it’s been over 5 days your support team has been keeping our company form been able to use emails. They say dedicated team handles win server & the support services are unable to check. Win team is so dedicated after 5 days still it’s not working
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CarnGerrishCreative
(@carngerrish) reported
@HostGator I’m probably losing a client - still waiting for you to fix your server after 3 days - website still down
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Umer Parvaiz
(@umerparvaiz) reported
Hi @HGSupport, I have been requesting restoration service for a hosting which was accidentally deleted by your billing. its been 3 days, and i am going around in circles with zero clarity on timeline. Case ID: 30115038
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Coder in the Box
(@coderinthebox) reported
@cyberdragn @HostGator Domain info is always public. It is web name catalog until you purchase domain privacy service. Domain privacy service is like a P.O. box post office service that you need to buy extra
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Mag
(@magusxcom) reported
@HGSupport Can i get some help. have been reaching you for two months now, but nothing!
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Gabrielle
(@msgabrielleann) reported
I might be more irritated than normal but @HostGator support is absolute TRASH 🗑
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Vic Hecha
(@VicHecha) reported
@AerieSaunders $1000 a year for hosting? Does that all go to HostGator? Would love to help lower those costs if so. Understand you are writing an article for new talent. Pretty interested in seeing if we could partner to help lower any hosting overheads potential talent might have.
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18-wheel ****** bastard
(@KatKlaw) reported
@HGSupport soooo it appears my site is broken, throwing SQL errors, having issues accessing the help system.
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Ethan Jackson
(@EthaanJack) reported
@pardocorp Previously, I had terrible experience with Hostgator too. My site had so many downtimes. Just moved to new services!
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iO Infinity
(@ioo_infinity) reported
@HostGator We recommend not to use @HostGator services, terrible service, terrible support, no customer service, a total lack of respect.
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Ed Pardo
(@pardocorp) reported
In a few words: @HostGator is the worst hosting service ever!
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**** Murphy
(@jockm) reported
@HGSupport Please stop with the stupid ads, especially the one mocking a dog. All they make me want to do is never consider you
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Lynne Gabriel-Caine
(@heyitslynneg) reported
@HGSupport I’m in Houston too. Power down really wasn’t a week long. 🤥 I’ve basically been told lies when some reps told me the migration is in progress. 🙄
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Jas
(@JasmynElaine) reported
from
Kansas City, Kansas
I really can’t understand how I KEEP getting billed for Domain Privacy protection with @HostGator and I literally don’t have any domains with them anymore. Where tf do I cancel this ****????
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Miss Cameron Cabrel
(@YesMissCabrel) reported
I FINALLY, after MONTHS of having the domain and the package, got the motivation to start working on my website...and @HostGator is either not working, or I'm just confused. -.-
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Adam Walters
(@Adam_Walters) reported
My biggest stress in my life is @HostGator 's stupid automated answering machine. Quit being poor and hire someone. Fyi, I'm on my third attempt to fix a problem. So far my experience with you all sucks terribly.
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D E L O W U S U aka Pianoman
(@platinummind) reported
@HostGator I’m having serious problems with your hosting service right now. My site has been down for almost a week, and I was assured with all the measures put into place this wouldn’t happen again. Can I have a resolution or should I move my business elsewhere?
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Lynne Gabriel-Caine
(@heyitslynneg) reported
Super impressed with @skystracloud services & tech support so far. 4 days with @HostGator & they haven’t even begun migrating my sites. @skystracloud only took a few hours with constant updates. #forthewin
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Tony The Fish
(@AnthonyFisher20) reported
What service provider wants my business? @HGSupport 2 shut downs of my account inside of 2 weeks for the SiteLock scam. There is no ftp or content on the site you mentioned in your poor attempt of a scam. That’s enough for me. #scammedbyhostgator #enoughisenough
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Green Politics Lol⚡️👀🔥
(@PressHotSpot) reported
Everything was a complaint in the old days Hostgator was saying I was taking up too much of their bandwidth and shut me down. There was a issue of me needing to pay a few thousand dollars a month just so I could run my site or I was being forced to leave. Lol