Hostgator status: hosting issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Problems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
- E-mail (34%)
- Domains (25%)
- Hosting (25%)
- Cloud Services (9%)
- Web Tools (6%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 San Miguel de Allende
|
24 hours ago | |
 Santa Clara
|
Web Tools | 4 days ago |
|
Oaxaca
|
Hosting | 4 days ago |
|
Thornton
|
11 days ago | |
 Chisinau
|
11 days ago | |
|
Torreón
|
13 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
-
Vasudevan M.R. (@VasudevanMR) reported@hostgatorindia @HGSupport My emails have been blocked apparently because my IP address has been flagged. But I use a dynamic IP allotted by my ISP @airtelindia . I have no control over the IP. There is no way for me to resolve the issue. Absolutely pathetic.
-
Guy (@Hal_chair) reported@HGSupport How to you access the live chat support. It has been disabled for months now. All live chat support does is show you a list of "is this your problem" crap.
-
HostGator Support (@HGSupport) reported@seanrogers8 @HostGator @spamhaus Spamhaus looks at email traffic from an IP address, often across many users on a shared server, not a single account. Our teams monitor and work with them to clear any listings. Please reach out to support so we can review your specific server and email setup.
-
SC Dem (@MickSCDem) reported@HGSupport Once again, my dedicated server is down. Last time my sites were down for 4 days. I have yet to receive a reply from escalated support. Please fix this now.
-
Vella Gyaani (@vella_gyaani) reportedGenuine question: how do you guys build waitlist websites for your projects? That includes terms and privacy links as well? I have a traditional setup of HostGator, WordPress and a simple theme and editing it is a pain all the time. Help me with this transformation. Any guides out there to modernize my setup with no code tools?
-
Mrchispa (@Mrchispa8) reported@HostGator my website is down!! can you help us???
-
Hussain Abeer (@hussainabeer_) reportedIs hostgator blocked on your debit cards yes or no? @bankofmaldives your customer service has failed to give me a straight answer since monday. Aharunves kuranee viyafaari. This is unacceptable behaviour. First u say invalid cvc the u say platform issue now insufficient funds.
-
King Stanky (@TheKingOfStank) reported@MichaelFKane Time to set up your domain on a proxy that redirects traffic to a bunch of different services, 1 amazon, 1 hostgator, 1 idk something else. Then have them load distribute based on availability. You can never be too safe.
-
John Anthony (@johnanthony33) reportedAfter 23 years being a customer of @HostGator they recently deleted/lost all database content for 4 sites during a hosting renewal. In an attempt to get a refund I got a runaround from with 3 different companies including #BlueHost and #Network Solutions. No refund yet.
-
Kimberly K Absher (@kkabsherwrites) reported@HostGator, I’ve been stuck in endless chatbot loops trying to cancel Titan Email I never signed up for. No option to cancel, no real support. I’m a paying customer. I want it cancelled & a refund ASAP. No transparency on your site.
-
Ⓜ️ina Nathan 💻 (@minaenathan) reportedI not recommend using HostGator or Bluehost. Their security is extremely weak, management is poor, and they consistently focus on charging extra fees instead of providing reliable service. My experience with them for over 8 years has been very disappointing. #bluehost #hostgator
-
Mrchispa (@Mrchispa8) reported@HostGator My customer ID: 177279284
-
Eagins Media (@eaginsmedia) reported@HostGator Is there an issue with down websites???
-
Annie 🍁 Freedom Enthusiast (@westcoastgirl1) reported@HGSupport your team was not here to help! their response to me was to hire you instead of fixing my problem - I have requested my $$ back.
-
Steve Mulls (@mulls2go) reported@HGSupport Issue is back again.
-
Shawn Brown (@shawnbb13827) reported@HostGator has been the worst hosting provider I’ve ever dealt with. They take your money, set up an account, and then suddenly cancel it without giving any explanation. Their customer service is almost impossible to understand and the entire experience has been nothing but awful
-
CENSORED BY T!!TTER (@PeterVadala) reported@hostgator, #FallMusical.com is down again
-
Tyler (@tb6___) reportedI didn’t think it was possible but HostGator made their ****** website even worse If anyone reading this ends up needing web hosting use literally any other service
-
Lucho Señal⚡️ (@Luchocalabera) reported@HostGator @_CooLesT_ All ready did Server is down forma TVE last 5 hours at least
-
Joe Youngblood - SEO, Futurology, AI, Marketing (@YoungbloodJoe) reportedRocketship SEO Plugin: We have identified a memory handling issue with our plugin that appears to largely impact Yoast users on Bluehost (though not HostGator which is the same company) and could impact other shared hosting environments. in 100% of cases we've investigated the issue goes away in a few hours as memory used subsides. You might get an error immediately after activating the plugin that says there has been a critical error on the site. Your site and Admin area are fine though you may not be able to edit plugins / posts / pages, this is the memory issue manifesting itself. You might also get a report emailed by WordPress saying the issue was caused by @Yoast using too much memory, but it is our plugin causing the problem not Yoast. Our best guess at the moment is that this error is caused by our compatibility settings with Yoast which is performed automatically upon install and activation. We are looking at making this process more efficient and improving our compatibility so sites in shared environments like Bluehost do not encounter this issue.
-
Mrchispa (@Mrchispa8) reported@HostGator my websites are down? Could you help me?
-
Kimberly K Absher (@kkabsherwrites) reported@HostGator It’s super straightforward. Cancel the Titan email, make sure it doesn’t auto-renew and REFUND the charge.
-
I REFUSE (@seanrogers8) reported@HostGator @HGSupport When will you fix your email hosting? You provide the worst service ever!
-
Cutearundhathi (@cutearundhathi) reported@HGSupport @adamfarrar I haven't received any confirmation on fixing my issue with Hostgator on DM. Why is it so? I don't understand....Is this the way you give service to your customers?
-
Bloom (@Jwrbloom) reported@HGSupport One of your tech support people had me flush my DNS. It solved the initial problem, but created two others. One, I can't connect my text editor to the server, and it won't let me get to your website portal either. I'm getting an Edge IP Address notification.
-
Rev. Wendy Silvers (@WendySilvers) reported@HGSupport I've been attempting to resolve an issue that stems from the Hostgator site for days. I've spent hours on the phone with various Hostgator support and no one has resolved the issue. It's unbelievably frustrating.
-
Tana Marie ✨ (@tanamarieco) reportedDecided to go independent with HostGator hosting, but there was one problem... I needed to relearn coding. With all these new AI coding apps, I didn't know where to start.
-
Egerton Sinclair (@Eg_a_Sinclair) reported@HGSupport nearly 24 hours later and issue still not resolved, spoke to Agent Cherry today who had said sites should be ok by 8am. It’s now 8pm.
-
Feo Amante 🇺🇸 🇮🇱 🇺🇦 (@FeoAmante) reported@HGSupport @HostGator Your team did not. If they told you that, its false. I get a Hostgator email whenever I sign in. No problem. I got a Hostgator ad trying to sell me more stuff. No problem. Unfortunately your team of Escalated Techs have been unable to send a simple email since Friday, 9:14am
-
✌ Brando™ 🇨🇦 Whistler (@surfingshreddie) reported@HGSupport yes. chat said it was my fault. phone help says it is a HGator issue and is fixing one website at a time