Hostgator

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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.

Problems in the last 24 hours

The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Hostgator Outage Chart 12/02/2025 00:00

At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hostgator users through our website.

  1. E-mail (26%)

    E-mail (26%)

  2. Hosting (24%)

    Hosting (24%)

  3. Cloud Services (22%)

    Cloud Services (22%)

  4. Domains (17%)

    Domains (17%)

  5. Web Tools (11%)

    Web Tools (11%)

Live Outage Map

The most recent Hostgator outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
MexicoSantiago de Querétaro E-mail
MexicoChihuahua Web Tools
NorwayOslo Hosting
JamaicaKingston Hosting
United StatesSalt Lake City Hosting
CanadaEmbrun Hosting
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

  • MikeLawrey32 Eat em up Mike (@MikeLawrey32) reported

    @HGSupport your tech support is a joke, been on hold for 45 minutes..no checkins or updates...I need you to cancel my support request now.

  • OnionfarmsMedia Kenneth Erwin Engelhardt (@OnionfarmsMedia) reported

    Technical Issues with Onionfarms. With technical support at HostGator. No evidence of DDOS attack.

  • maurimmobiliare maurimmobiliare (@maurimmobiliare) reported

    @HGSupport I'm not able to login in the costumer portal.

  • ehosting411 Gral Hielo Seco (@ehosting411) reported

    @HostGator Sucks

  • DarwishZahwan Darwish Zahwan | درويش زهوان (@DarwishZahwan) reported

    Hey @HGSupport , your service is pain in the ... , i think it's time to get departed unfortunately even we've been together since 2012 ! .. your service is again down !!.

  • randergel Randergel Faria Alves Pereira (@randergel) reported

    @Ragowit hostgator won't update the sql version if I just remove the alias as new... and close it with "); it's going to be a problem or there's some way around it.

  • eturnti Kiran Divakaran (@eturnti) reported

    @HGSupport @HostGator @hostgatorindia Sent you the details of the problem Rusty please help resolve it as I am not able to send any mails from my outbox and it is nearly 10 days since the problem has manifested.

  • MeetEnkay En Kay (@MeetEnkay) reported

    It literally took @Hostinger minutes to migrate a website that was taking Hostgator weeks (without success) to do. They were so fast I almost did not believe it. Seems like today, the popularity of a hosting company does not equal the service you get.

  • UmmerArif behindyouskipper (@UmmerArif) reported

    @HGSupport No support no knowledge at all. I wasted my money and time to buy your services

  • MeetEnkay En Kay (@MeetEnkay) reported

    It literally took @Hostinger minutes to migrate a website that was taking hostgator weeks (without success) to do. They were so fast I almost did not believe it. Seems like today, the popularity of a hosting does not equal the service you get.

  • GlobalVarkey Global Varkey (@GlobalVarkey) reported

    @HGSupport You know what the issue is so STOP PRETENDING making me look like a MONKEY as STUPID as YOU

  • LionsofLiberty Lions of Liberty Podcast (@LionsofLiberty) reported

    FYI, we're aware our website is down. The backend still works, so it seems like an issue with our web host. @HostGator why has our site been down for 24 hours?

  • GlobalVarkey Global Varkey (@GlobalVarkey) reported

    @USATODAY @HostGator My site is pointing to some other site. I called your support 4 times as of last night and STILL NO SOLUTION. Can you hire people who know how to fix issues? I have lost all emails coming to my domain in the past 24 hours? Your NS servers seem to be HACKED

  • GlobalVarkey Global Varkey (@GlobalVarkey) reported

    @HostGator My site is pointing to some other site. I called your support 4 times as of last night and STILL NO SOLUTION. Can you hire people who know how to fix issues? I have lost all emails coming to my domain for the past 24 hours? Your servers seem HACKED

  • 723Magnus -- (@723Magnus) reported

    @GlobalVarkey @USATODAY @HostGator Hostgator is down?

  • rohitology Rohit Bhatia (@rohitology) reported

    @HostGator I’v been facing issues with making payment & I know many Indian customers too. I’ve tried many cards & none of them worked. You need to give me an alternate payment method. I requested an extension on my account & your customer care rep didn’t help My client id 2631850

  • FGOABORG I need to come up with a clever name (@FGOABORG) reported

    @royboy789 Turning permalinks off and then back on was literally the resolution to half of the phone calls I had doing support at hostgator.

  • RikNCheese Rik Eso  (@RikNCheese) reported

    @OnionfarmsMedia Are you having issues with Hostgator? My site is down and redirect to spam sities :/

  • syncsas SyncSaS Technologies (@syncsas) reported

    Godaddy, Hostgator, Big-rock always provide different offers and off on purchasing new domain - If you are the new customer to any service then you will get huge discount's offer.

  • bdmarotta Brendon Marotta (@bdmarotta) reported

    @SubtleBodhi Tried Hostgator. My experience was that their business model was to constantly break things on your site and then charge you to fix them.

  • eturnti Kiran Divakaran (@eturnti) reported

    @HostGator @HGSupport @hostgatorindia I have been waiting for my mail account to be working for the last 7 days and the issue is not resolved. Request your immediate action and response on this as my mail ID is not able to send any mail, frustrating. #hostgator #emailnotworking

  • rohitology Rohit Bhatia (@rohitology) reported

    @HGSupport I’ve been facing issues with making payment & I know many Indian customers too. I’ve tried many cards & none of them worked. You need to give me an alternate payment method. I requested an extension on my account & customer care rep didn’t help My client id 2631850

  • amritabithi amrita 🪶 (@amritabithi) reported

    I just logged in to the root of hostgator's server farm network on accident

  • MtnWoodsMedia Mountain Woods Media (@MtnWoodsMedia) reported

    @HostGator @hostgator needs to practice what it preaches… had to call 4 times to reach competent csr today. Don’t want swag, just service.

  • GlobalVarkey Global Varkey (@GlobalVarkey) reported

    @CNBC @hostgator SERVERS have FAILED to deliver emails since Monday 15:35. They have a problem and they FAIL to ACKNOWLEDGE the issue or FIX IT

  • TheSharedScope Nidhi | Freelance Science Writer + Strategist (@TheSharedScope) reported

    Is anyone else having issues with either WordPress, HostGator, or Jetpack? My website seems to keep crashing and coming back to life (with some random changes) all on its own and as if I wasn't stressed out enough already... I'M STRESSED! Anyone know what's happening? DM me :'(

  • GlobalVarkey Global Varkey (@GlobalVarkey) reported

    @HGSupport Four 1.5 hour long calls yesterday was NOT SUFFICIENT for you to fix this issue? How many MORE TELEPHONE CALLS do I have to make to make your SUPPORT TEAM aware of FAILED MAIL DELIVERY and LOSS of EMAILS

  • RosaryTeam Rosary Team (@RosaryTeam) reported

    @amritabithi Could you restore our service? Website is no down @HostGator

  • mrliambi Mr Liambi (@mrliambi) reported

    @HostGator @HGSupport lots of lattency on your network, performing extremelly slow, any issue we should know about?

  • RosaryTeam Rosary Team (@RosaryTeam) reported from Galveston County, Texas

    @HostGator our service is down and support is not contacting us back as promised