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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
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Hosting (52%)
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E-mail (24%)
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Domains (21%)
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Web Tools (3%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Ashburn |
||
 Bogotá |
Hosting | |
 Limeira |
Hosting | |
 Chandigarh |
Domains | |
| Chandigarh |
Domains | |
| Luziânia |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Arisi Roberto
(@arisingtech) reported
@HGSupport @ecartparts @HGSupport still having problem with SSL certificate with zephyr server. Please resolve
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Steven Cinquegrana
(@SteveCinq) reported
@HostGator If you contact HG support be prepared to receive what seems like a randomly generated response that has nothing to do with your actual question. I tried 4 times to get a sensible reply and 4 times I received utter nonsense. Worst. Support. Ever.
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Woody
(@WoodyJungle) reported
@HGSupport @HostGator Erm… I’ve explained that to all 4 of your support staff over the last few hours. Why can’t you check the chats? I’ll DM you my main email
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GLEWME CITY
(@GlewmeCorp) reported
Hello everyone our site is down at the moment because @Wix is more useless than @HostGator
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Steven Cinquegrana
(@SteveCinq) reported
@HGSupport Are you kidding? I have NEVER had any kind of decent support from HostGator. It's always terrible, always "random", always like no-one gives a damn. And eventually, they just give up and stop answering, like this time, about a card issue no less. It really is time for us to move.
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Subzz
(@TeamSubzz) reported
Our server has been down 3 days. Still NO #support or #response from Windows Admin Team. When will this be fixed #hostgator?
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amrita 🪶
(@amritabithi) reported
It took two days for hostgator to respond to my ticket about the entire server being down and they just said "it looks fine" while its actively being hacked I'm defintely moving the people I recommended there to the one I use now it at least separates the sites by user.
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Miss Cameron Cabrel
(@YesMissCabrel) reported
@MissLucySkye I'm TRYING to use WordPress, but HostGator is making it a real pain in the *** to install it on my domain. Every time I think I've got it, I can't find it. I just wrote that down now - Yoast SEO. Thank you tons.
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Steven Cinquegrana
(@SteveCinq) reported
@HGSupport In your DM pre-msg you say to contact support for billing issues, so there's no point in me DMing you! And I'm definitely not going to go back through that "support" cycle of idiocy. If you REALLY provided good support I wouldn't be haranguing you on Twitter.
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Tamara
(@SkinClarity) reported
Just a tip - you have an insane amount of pop-up advertisements for your company on the website - NOBODY likes constant pop-ups From: an annoyed long time customer @HostGator
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amrita 🪶
(@amritabithi) reported
@HGSupport @OnAirMarc Twitter will not let me DM you but gator4162 was having all kinds of database errors in cpanel earlier, it did a few days ago also but cleared up, and file manager was barely usable now the URL to cpanel is down.
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Joseph Rogers
(@QuestFloorCare) reported
Hey @HostGator, is there an advanced technical support I can speak to? I've spoken to two different people, and I'm not sure if I'm not communicating my problem effectively, but I don't feel as though my question has been answered fully.
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amrita 🪶
(@amritabithi) reported
@HGSupport @OnAirMarc gator4162 is down also hopefully it is because somebody is working on it... WHM is unreachable.
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My Golf Cart Shop
(@ecartparts) reported
Sorry our website is down but, for the 4th year in a row @HostGator didn't update or add our (paid for) SSL for the site. We hope to have it up soon.
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MySweetApple
(@mysweetapplexxx) reported
@HGSupport helpchat is not working! keeps loading since days
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Woody
(@WoodyJungle) reported
@HGSupport @HostGator Worse server support going
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Caroline Toews
(@technolass) reported
@bmoore123 We gave up on Dreamhost a couple years ago because of the changes they were making to their automatic spam filtering. We're with Hostgator now and have had no problems at all.
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Gaynelle kyle
(@Gaynellekyle) reported
@AA_MediaStudios @HostGator @HGSupport I had same issue recently until i came across will_tech02 on Instagram. He recovered my account back. You should contact him for help, he’ll definitely help you Friend.
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amrita 🪶
(@amritabithi) reported
Databases down for the third time in a week @HGSupport what is going on I am about to migrate away after this.
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Heartsocket
(@heartsocket) reported
@LeppelyPlus Yes it's pretty awful, but while bad, I don't think it will ever get as bad as HostGator. Where I was told to "look to the left to find the nearest penis because I'm having trouble identifying a male".
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Pound4Pound Gaming
(@Pound4PoundGMG) reported
@HGSupport yes, this is the third time in a week the same scenario has happened and each time they have to "escalate" the ticket. They just had to do the same thing, it's hard to run a business when your website keep going down for unknown reasons.
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AA Media Studios
(@AA_MediaStudios) reported
@HostGator @HGSupport need some help. Purchased a new VPS and been since locked out my account.
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Drake iqinsark
(@vetvinney) reported
@HostGator today I have been on the phone with @progressive, @USHEALTH_Group, and 3 other companies customer service. This time, like every other, your support was by far the worst, and that't after I had to pay an additional fee... #customerservice #badcustomerservice
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Robert
(@munnabhai69) reported
@HGSupport @HostGator Your reference number is 35969657. Please help as I have not yet received any reply from your side. Thank you.
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NattieD
(@Natallini) reported
@LilPecan That's tough if you don't have more of a streamlined host. He probably wants you to get the web page design service. I've been very happy with Hostgator when I've called tech support. You can go directly to WP and download a template you can use and then upload it.
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amrita 🪶
(@amritabithi) reported
@HGSupport @OnAirMarc I checked and I can view the login from a different region but in my region it is timing out ? It looked like it was being ddosed earlier the process list in cpanel was flooding and my sites aren't that busy at all.
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Marc Beinder 💻
(@OnAirMarc) reported
from
Township of Lindenwood, Missouri
Gator4167 is down on @HostGator. Is there an eta on when it will be back up?
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Woody
(@WoodyJungle) reported
@HGSupport @HostGator And please send the verified support
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Woody
(@WoodyJungle) reported
@EthaanJack Thanks I’ll check it out. I’m on my 3rd day without email and @HostGator don’t even care. Keep promising to follow up with a solution and you don’t hear back. I’m once again onto live support for the 7th hour!
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john murimi
(@muriminyaga) reported
@kot_hacker Problem of hosting stuff on HostGator