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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
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Hosting (48%)
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E-mail (26%)
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Domains (23%)
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Web Tools (3%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Lima |
Domains | |
 San José |
Hosting | |
 Votorantim |
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 Sydney |
Hosting | |
| Salto |
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 Chía |
Hosting |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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secb0t
(@secb0t) reported
@HGSupport There is a Deutsche Bank #phishing site hosted by you at hxxps://meine[.]xmtrdb[.]com/ The site was reported a week ago to abuse@ and is still active. Please take down.
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John Michalak
(@JohnMichalak) reported
@HGSupport My site is down and I also get a "forbidden" when trying to pull up the hostgator portal. Just me or are you having system-wide issues?
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TwanBeatMaker
(@Twanbeatmaker) reported
@HostGator not sure what’s going on but customer service hasn’t been the best. Talk to 4 different people to finally get a support ticket then rep said support will hit me before 24 hours with a response but I haven’t heard anything... beyond frustrated at this point!
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Doctors On Social Media
(@somedocs) reported
from
Tenafly, New Jersey
It’s ironic that our focus is on connecting innovators across online channels & that our website is down. We know & are extremely unhappy about this. @HostGator, what will you do to ensure this gets fixed ASAP? And that it doesn’t happen again, or to our clients? #medtwitter
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Erick Parera
(@erickparera) reported
@HGSupport I'm still waiting for someone to solve my website or tell me what happened. Something happened with your server and now I pay the consequences, I remind you that I still have problems with my website, what solution do you have for me?
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Stallcup Training Institute, LLC
(@stallcupllc) reported
@HostGator doesn’t follow up when there is a problem, their call center and tech support hasn’t been any help, been waiting a week to hear back from someone, and I have talked to their customer service or call center four times. Very disappointed in their support.
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Cenkaetaya
(@Cenkaetaya) reported
@HostGator Hey all, it would be awesome if your chat support had an audible notification sound. Its so easy to get disconnected and miss a reply because there is no popup / sound or anything easily visible. Would make a big difference!
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DO'Neill
(@Donnybillion6) reported
@chick_in_kiev @HostGator @HGSupport If they don’t accept “persons of poor character”, how can they recruit?
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BARDA HAIR BRAIDING COLLEGE
(@BardaHair) reported
@HostGator @iamn1khil Good morining, We have been having issues with your payment system not accepting our payment. Spoke with a Joseph in your Billing Department who received an Error message stating the transaction was not allowed by the cardholder. Case #29628400. #JustTryingToPayABill
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CriandoCreando®
(@CriandoCreando) reported
@HostGator @soy_mama @HostGatorES Thanks a Lot 🙏 I want to back with You guys!! The service in Mx is the worst!😭
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tiff setzler
(@yourmomeatsmayo) reported
Just want to say how amazing @HostGator customer support is! I was having a server issue & they not only fixed it but were educative for in the future! #ThankYou
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Jay Eskenazi
(@jayeskenazi) reported
@HGSupport can you help me? Your staff is unable to assist. Have had had significant issues for 5 days
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hitchandhitched
(@hitchandhitched) reported
Is @HostGator having problem? I can't seem to access the hostgator portal login since yesterday.
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CynderHost
(@CynderHost) reported
@stallcupllc @HostGator I'm really sorry to hear that. If you're open to a better hosting partner that is reliable and has an ultra-responsive support team, we'd love to help out. We'd be happy to migrate your site for free. Can we DM you?
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Mr.WebDev
(@WebdevMr) reported
@HostGator Is your portal login down?
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Release and Let Go 😉
(@VernettaReshell) reported
@gracerodriguez @HostGator I have used @bluehost since 2011 and have been pleased with the service and customer service. I don't get surprise fees. You may want to check them out.
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Rich Meyer
(@richmeyer) reported
@HGSupport it’s taking an awful long time to propagate my site with new servers.
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Rich Meyer
(@richmeyer) reported
@HGSupport The site is hosted somewhere else. Please help I put in the server name
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DJS 🍦
(@DJS2k8) reported
@mogar5_twitch @nikoheart_ttv @HostGator Also used hostgator in the past but this was 6/7 years ago, didn’t have problems then
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Sampson
(@jonathansampson) reported
Whoa, @HostGator says "customers who are using 25% or more of system resources for longer than 90 seconds would be in violation of our Terms of Service."
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Erick Parera
(@erickparera) reported
@HGSupport I just want my problem solved. I have been with you for 10 years. I am not a new customer who spends only 40 dollars a year. My website is not working correctly, regardless of what is the problem I have not touched it or have entered the wordpress admin
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Tracy Allen🦀
(@9to5Not) reported
@HGSupport What has happened to your customer support? I’ve been with you guys for about 10 years now and I can’t get any help today. I don’t know what’s happening that I explain everything that I need and then the call gets disconnected. Nobody even calls back😡
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Katheryn Moore
(@K8_Monster) reported
@jasoncrouch Clint says if your domain is down, just keep bugging HostGator until they fix it.
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Medus
(@DEMedus) reported
@nicktherat @GoDaddy I've never had any issues with @HostGator
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Erick Parera
(@erickparera) reported
@HGSupport I'm still waiting for someone to help me with an administrator to solve my website? You do not have backup from your servers? How is it possible for this to happen?
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The eMail Guide
(@theeMailguide) reported
Good morning @HostGator I have to say your offshore support center SUCKS. Please bring back your local support in off-hours. There is a huge difference. Almost enough of a difference to find a new hosting provider 🤬
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Ideas Apátridas
(@IdeasApatridas) reported
@HostGator We have problems with our clients because of old malware on one website, you are closing ALL the 32 websites on the server. In yogur communication it seems that you are more interested in selling us the "sitelock" than in finding a reasonable solution. #MoreHumansLessBots
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Grace Rodriguez
(@gracerodriguez) reported
I used to refer people to @HostGator because they're in Houston and I wanted to support local. After years of being hit with $100's in surprise fees because their autorenewal feature didn't autorenew, I'm finally looking for a new hosting company. Anyone have recommendations?
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Tracy Allen🦀
(@9to5Not) reported
@HGSupport and every time that I call you guys I now have to say my email address and then spell it… That is so time consuming and frustrating. My email address is not too long but for folks that have a really long email address, that sucks! I’m really disappointed right now😔
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🌴 Phillip Burger
(@pbinfinity) reported
hi @HostGator @HGSupport - I recommend your suspendedpage.cgi page return something besides a 200 response code so monitoring software will recognize a site is "down" and be able to address it. A client of mine might have missed paying a bill and the site was down for weeks :(