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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
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E-mail (26%)
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Hosting (24%)
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Cloud Services (22%)
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Domains (17%)
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Web Tools (11%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Santiago de Querétaro |
||
| Chihuahua |
Web Tools | |
 Oslo |
Hosting | |
 Kingston |
Hosting | |
 Salt Lake City |
Hosting | |
 Embrun |
Hosting |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Steven Cinquegrana
(@SteveCinq) reported
@HGSupport In your DM pre-msg you say to contact support for billing issues, so there's no point in me DMing you! And I'm definitely not going to go back through that "support" cycle of idiocy. If you REALLY provided good support I wouldn't be haranguing you on Twitter.
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AA Media Studios
(@AA_MediaStudios) reported
@HostGator @HGSupport need some help. Purchased a new VPS and been since locked out my account.
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Heartsocket
(@heartsocket) reported
@LeppelyPlus Yes it's pretty awful, but while bad, I don't think it will ever get as bad as HostGator. Where I was told to "look to the left to find the nearest penis because I'm having trouble identifying a male".
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JamiΞ Zoch
(@DotWeekly) reported
Thought: If NameCheap partnered with Newfold Digital (Web/NSI, Register, BuyDomains, SnapNames/NameJet, HostGator, BlueHost etc) and maybe ties in Tucows/eNom or another large registrar, a new powerhouse network (DLS) could be created & expired domain auction service. #shakeitup
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Robert
(@munnabhai69) reported
@HGSupport @HostGator Your reference number is 35969657. Please help as I have not yet received any reply from your side. Thank you.
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Woody
(@WoodyJungle) reported
@HGSupport @HostGator Worse server support going
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Steven Cinquegrana
(@SteveCinq) reported
@HostGator If you contact HG support be prepared to receive what seems like a randomly generated response that has nothing to do with your actual question. I tried 4 times to get a sensible reply and 4 times I received utter nonsense. Worst. Support. Ever.
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Drake iqinsark
(@vetvinney) reported
@HostGator today I have been on the phone with @progressive, @USHEALTH_Group, and 3 other companies customer service. This time, like every other, your support was by far the worst, and that't after I had to pay an additional fee... #customerservice #badcustomerservice
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amrita 🪶
(@amritabithi) reported
It took two days for hostgator to respond to my ticket about the entire server being down and they just said "it looks fine" while its actively being hacked I'm defintely moving the people I recommended there to the one I use now it at least separates the sites by user.
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Miss Cameron Cabrel
(@YesMissCabrel) reported
@MissLucySkye I'm TRYING to use WordPress, but HostGator is making it a real pain in the *** to install it on my domain. Every time I think I've got it, I can't find it. I just wrote that down now - Yoast SEO. Thank you tons.
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My Golf Cart Shop
(@ecartparts) reported
Sorry our website is down but, for the 4th year in a row @HostGator didn't update or add our (paid for) SSL for the site. We hope to have it up soon.
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Joseph Rogers
(@QuestFloorCare) reported
Hey @HostGator, is there an advanced technical support I can speak to? I've spoken to two different people, and I'm not sure if I'm not communicating my problem effectively, but I don't feel as though my question has been answered fully.
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Pound4Pound Gaming
(@Pound4PoundGMG) reported
@HGSupport yes, this is the third time in a week the same scenario has happened and each time they have to "escalate" the ticket. They just had to do the same thing, it's hard to run a business when your website keep going down for unknown reasons.
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NattieD
(@Natallini) reported
@LilPecan That's tough if you don't have more of a streamlined host. He probably wants you to get the web page design service. I've been very happy with Hostgator when I've called tech support. You can go directly to WP and download a template you can use and then upload it.
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Marc Beinder 💻
(@OnAirMarc) reported
from
Township of Lindenwood, Missouri
Gator4167 is down on @HostGator. Is there an eta on when it will be back up?
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amrita 🪶
(@amritabithi) reported
Databases down for the third time in a week @HGSupport what is going on I am about to migrate away after this.
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Woody
(@WoodyJungle) reported
@HGSupport @HostGator Erm… I’ve explained that to all 4 of your support staff over the last few hours. Why can’t you check the chats? I’ll DM you my main email
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Subzz
(@TeamSubzz) reported
Our server has been down 3 days. Still NO #support or #response from Windows Admin Team. When will this be fixed #hostgator?
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Caroline Toews
(@technolass) reported
@bmoore123 We gave up on Dreamhost a couple years ago because of the changes they were making to their automatic spam filtering. We're with Hostgator now and have had no problems at all.
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amrita 🪶
(@amritabithi) reported
@HGSupport @OnAirMarc gator4162 is down also hopefully it is because somebody is working on it... WHM is unreachable.
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Tamara
(@SkinClarity) reported
Just a tip - you have an insane amount of pop-up advertisements for your company on the website - NOBODY likes constant pop-ups From: an annoyed long time customer @HostGator
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amrita 🪶
(@amritabithi) reported
@HGSupport @OnAirMarc Twitter will not let me DM you but gator4162 was having all kinds of database errors in cpanel earlier, it did a few days ago also but cleared up, and file manager was barely usable now the URL to cpanel is down.
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Woody
(@WoodyJungle) reported
@HGSupport @HostGator And please send the verified support
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HostGator Support
(@HGSupport) reported
@WoodyJungle @HostGator Getting disconnected can be frustrating, especially after all your hard work and time, but we're hear to help. Please send me a DM and tell me more about what's going on with your email.
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Woody
(@WoodyJungle) reported
@EthaanJack Thanks I’ll check it out. I’m on my 3rd day without email and @HostGator don’t even care. Keep promising to follow up with a solution and you don’t hear back. I’m once again onto live support for the 7th hour!
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amrita 🪶
(@amritabithi) reported
@HGSupport @OnAirMarc I checked and I can view the login from a different region but in my region it is timing out ? It looked like it was being ddosed earlier the process list in cpanel was flooding and my sites aren't that busy at all.
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Ƒʉͫcͧкͭιͪηͣ 𝙶𝚛𝚞𝚗𝚝𝚙𝚊 👴
(@th3v0t4ry) reported
@TonyLimaPOL @HostGator @braxton_mccoy Handholding is exactly the problem. I should be able to change my own DNS
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Steven Cinquegrana
(@SteveCinq) reported
@HGSupport Are you kidding? I have NEVER had any kind of decent support from HostGator. It's always terrible, always "random", always like no-one gives a damn. And eventually, they just give up and stop answering, like this time, about a card issue no less. It really is time for us to move.
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Arisi Roberto
(@arisingtech) reported
@HGSupport @ecartparts @HGSupport still having problem with SSL certificate with zephyr server. Please resolve
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Gaynelle kyle
(@Gaynellekyle) reported
@AA_MediaStudios @HostGator @HGSupport I had same issue recently until i came across will_tech02 on Instagram. He recovered my account back. You should contact him for help, he’ll definitely help you Friend.