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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Problems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
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Hosting (48%)
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E-mail (22%)
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Domains (22%)
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Cloud Services (9%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Hosting | ||
| Hosting | ||
| Cloud Services | ||
| Cloud Services | ||
| Domains | ||
| Hosting |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Nezumi Ronin
(@NezumiRonin) reported
@Benitez2Ines @HostGator Me too!!! same problem!
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Dougie Kelly
(@Fankle) reported
@MichelleOwen7 I was sorry to read that you are still having issues from the after effects of HG. I hope you are as well as possible. I sent a small donation to Tommy's, but should I have sent it to hgsupport instead?
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ines benitez
(@Benitez2Ines) reported
@HGSupport I'm still waiting for a week for my problem to be solved
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Owusu Kwabs
(@capello_007) reported
@MiaMoeX @HGSupport It's been bad. They said they are working on it.
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Melissa 🌳🌎 👷♀️🐲🗡
(@MiaMoeX) reported
@HGSupport @capello_007 Down for me too.
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Kelton Morgan
(@keltonmorgan) reported
55 minutes on phone with @HostGator support is a complete and total waste of time. Any recommendations where I should move #hosting? #badservice
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Ricky
(@r_sotojr) reported
@Benitez2Ines @HostGator Same here. Up to 24 hours of delay on all of my domains, and keep getting some bs. "We're still investigating the issue" response from them
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Owusu Kwabs
(@capello_007) reported
Why is @hostgator not fixing their email delivery issues on shared host. This is very frustrating
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HostGator Support
(@HGSupport) reported
@Ssh_Just_Buy @HostGator Hello Just buy. We would never hang up on you. While what we can do after the fact is limited, may I still ask if you can DM us the case you felt you didn't receive support on?
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Rick Guttery
(@guttery) reported
@HostGator #Tinnitus and #Insomnia. An on going problem.....
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ET
(@tyberco) reported
@HostGator smtp email is not being delivered. This issue has been ongoing for days, if not weeks. They've been unable to resolve it. Cannot recommend @HostGator for web or email hosting.
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Marcelo Alva C.
(@malva618) reported
@HostGator I have not had a response from the support team for two days ago. Bad support.
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Ssh Just Buy
(@Ssh_Just_Buy) reported
Never buy Domain with @HostGator. If you don't buy privacy for extra $10 (which is $3-4 on others), right after, your phone will get 10-30 calls everyday from call centers who offers you web services, while @HGSupport hang-up on your face.
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King of Car Rentals
(@Kingofcarrental) reported
@luisvelazmino @HGSupport It’s a known ongoing issue with their gateways affecting all shared servers. It has not been resolved so far to the best of my knowledge and emails take hours to get received on the other end especially Gmail
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Ssh Just Buy
(@Ssh_Just_Buy) reported
@HGSupport @HostGator Just stop using crap companies (3rd parties) to register domains, because you can not solve a problem you do not own.
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Luis V 🇻🇪🇪🇨
(@luisvelazmino) reported
@Kingofcarrental @HGSupport I spent hours checking if I had done something wrong with a plugin or my settings, and then I could see it is a Hosgator issue. Did they solve it for you?
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King of Car Rentals
(@Kingofcarrental) reported
@HGSupport when will your shared server email issues be resolved? My business emails aren’t getting through or are being delayed due to server gateway issues….help!
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Juan José Ruiz
(@jjrruiz) reported
@HostGator #phishing on your servers, which was reported on November 21, is still active: .pe.novadigio .com/ .pe.novadigio .com/login Peruvian proxy + Android device are required or it redirects to the official site Please remove it
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Marcelo Alva C.
(@malva618) reported
@HostGator I have not had a response from the support team for two days. Bad support. And the worst thing is that sometimes the chat does not work well and they have to be started again. They also don't have a ticket system.
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Marcelo Alva C.
(@malva618) reported
@HostGator I have not had a response from the support team for two days. Bad support. And the worst thing is that sometimes the chat does not work well and they have to be started again. They also don't have a ticket system.
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Ricky
(@r_sotojr) reported
@ZoeWundenberg @HostGator Same here. Been having this HORRIBLE delay on my sent emails (up to 24 hours delayed) for over 10 days and they just email me with some "I'm sorry but there is no ETA for fix" b.s. When I go into chat they just tell me to keep emailing them and leave the chat.
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Melissa 🌳🌎 👷♀️🐲🗡
(@MiaMoeX) reported
@capello_007 @HGSupport Yeah, talked to them two days ago, and had already been down 3 days.
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Marcelo Alva C.
(@malva618) reported
@HostGator I have not had a response from the support team for two days ago. Bad support.
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ET
(@tyberco) reported
@HostGator Was up early, trying to contact @HostGator support. You have an ongoing smtp issue. Outbound emails take hours to deliver, or fail to deliver at all. Agent said your engineers are aware of it, but no ETA to fix it. I asked how long they have known, and she said, "many days".
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Max Clark
(@maxclark) reported
@Levijameshere get off hostgator setup DKIM, SPF and DMARC records lock your allowed sending email down to just gmail
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Ssh Just Buy
(@Ssh_Just_Buy) reported
@HGSupport @HostGator technologies collect personal information about you that can be used by us and/or our service providers. Use of these technologies may be considered a sale of your information under the California Consumer Privacy Act, or CCPA.
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Mangi Tshikomba 🇿🇦🇺🇸
(@mangi_tshikomba) reported
@HostGator I have not been receiving my emails on my reseller account for days. Your support keeps saying you are aware of the issue. Many emails for clients hosted on my account. Why is it taking forever to resolve this?
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ines benitez
(@Benitez2Ines) reported
@HostGator I need you to please resolve this problem more than a week with mail delivery delays of approximately 5 hours in the mail being delivered or more and in some cases my mail is not even arriving
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Panos
(@tazmahan) reported
@tyberco @HostGator Same thing here for over 3 days. Talked to a rep via live chat said they're aware of the issue and will fix it. Well 3 days passed the issue is still there...
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Zoë Wundenberg 💉💉💪
(@ZoeWundenberg) reported
Seriously, is it just me, or is @HostGator's tech support incredibly bad? It's taken an hour on live chat for them to finally say there's a system error on their side, I ask when will it be fixed, and I was given an auto response and then the operator "left". WTAF???