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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
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Hosting (50%)
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E-mail (27%)
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Domains (20%)
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Web Tools (3%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Salto |
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 Chía |
Hosting | |
| Salvador |
Hosting | |
| Recife |
Domains | |
 Ashburn |
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| Bogotá |
Hosting |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Mr Liambi
(@mrliambi) reported
@HGSupport So it is okay to send / receive spam as long as you pay more. I see... and when exactly did you realize you could monetize this "Bug" I have been an hostgator customer 10 Years, never have I had any trouble with Catch all , until you decided I should pay to enjoy it.
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Santi Fox
(@iamsantifox) reported
one site I made using semplice is slow and running on @GoDaddyHelp the other on @HGSupport and it's running fine.
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Erick Parera
(@erickparera) reported
@HGSupport @HGSupport in the support chat, 4 agents attended and none of them could help me transfer a domain, shouldn't their system do it automatically?
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Erik Johnson
(@erik2point0) reported
@HGSupport I’m not interested in your tech support. As I said, it’s not my site. And I’m not interested in calling out your misogyny only in DMs.
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Mark Gardner
(@markjgardner) reported
from
Houston, Texas
.@jetpack told me my site was down for 12 minutes. This has been happening more often. @HostGator, what’s going on over there? /cc @HGSupport
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Hunter Shaun
(@HunterShaun2) reported
I am happy to switch my Hosting from #GoDaddy to #hostgator it's the best Hosting service provider and tech support also as godaddy service and tech support is wierd, specially one of their support guy nikhilraj 👎
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Teaching 4 Business
(@t4bacademy) reported
@HGSupport - any idea when your VPS Support team are likely to fix our VPS. We have clients unable to access their email or web sites since Saturday evening, and all support keep saying is "Our VPS Admin are working on it and cannot give an estimated time for fix"!
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Hunter Shaun
(@HunterShaun2) reported
I am happy to switch my Hosting from @GoDaddy to @HostGator it's the best Hosting service provider and tech support also as godaddy service and tech support is wierd, specially one of their support guy nikhilraj 👎 #GoDaddy #hostgator #godaddysucks
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Daniel Praciano Nobre
(@danpnobre) reported
@HostGator Houston, I have a problem.
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Regain your name
(@regainyourname) reported
@HGSupport We won’t be needing, requiring or ever asking for your help.
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aronco
(@aronco) reported
@hostdime can you move my site to godady or hostgator? All day The server is still down and no one now when it be on line again helpdesk ticket 2807743
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Regain your name
(@regainyourname) reported
@HGSupport Now those actions - not authorized by us or our developed - directly caused our website to go down. Please apologize.
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Mr Liambi
(@mrliambi) reported
@hgsupport @hostgator 2 issues : 1) Unable to log into customer portal 2) Paid package still suspended
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LandlordChris
(@_LandLordChris) reported
My due date is 5/13/21, @hostgator charged me early then say I cant cancel the dedicated server. WOW.
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David Joffe ⌨🖌🎨
(@d_joffe) reported
@skystracloud Actually I was totally happy with HostGator's service for years - never had problems But at some stage HG wanted to a high per-site fee for SSL certs when everyone else was offering free certs - so I decided to try SG. In hindsight I probably would've been happier just paying
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Hunter Shaun
(@HunterShaun2) reported
@GoDaddy is not providing me any solution to creating my subdomains, it's not helpful as it says a dedicated Support but always the send me a link to do it by myself, finally i am moving to @HostGator babye ****** #godaddy #godaddysucks
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Chessie 🦄
(@ChestnutPlays) reported
What the hell, Hostgator? I spent hours with you Friday night getting all my sites back up and now they're all down again?? WHAT. THE. HELL.
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Aberrant Maia
(@aberrant_maia) reported
Which hosting service would you recommend and why? (Apart from HostGator, Bluehost, and SiteGround)
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fox
(@BroccoliMc) reported
@AwfulLiveries dude that furniture row car is a banger hood on the hostgator car is bad, but I'm SURE there's something worse
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Ahmed Abdou
(@Ahmed_3bdo) reported
@HGSupport @HostGator 8 hours to fix an error, with support tem don't know what is SLA
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flossie
(@WeeHB) reported
No emails since Friday 😡 @HostGator still not resolved it. Was told 2 hours ago it will be back. Now even more email addresses are down😡
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Chestnut Foxx - OnlyChestnut.com
(@Chestnut_Foxx) reported
Oh good, my website is down again. What's going on, Hostgator?
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Home Of Jewelry ✨
(@xotified) reported
@HostGator I have never been as spammed as I've been since giving you my information. I'm averaging 50 calls a day and close to 30 emails. Smh.
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LandlordChris
(@_LandLordChris) reported
The @HGSupport sending me a ticket number for Admins to discuss issue. Charge you early then dont let you cancel. Thats shady. Long time customer here too. Shame! @HostGator
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David Joffe ⌨🖌🎨
(@d_joffe) reported
@skystracloud For their part, SiteGator's support have at least now replied with a fix that looks like it may fix the problem, so am running tests now. I was previously mostly happy with HostGator - so I may try move back to them if things don't settle with SG.
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Victor Westmann 🇧🇷🇨🇦
(@vwmannn) reported
@bruh_brigade @AdamIT10 Don't confuse #Hostinger (could be good) with #Hostgator (for sure terrible). Be careful! :-)
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Ahmed 👌👌
(@ahmedelsayed739) reported
@HostGator The worst server ever, can you imagine your emails stopping suddenly for 10 days! HostGator, never trust this server, their technical support is so weak 😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡
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Pedro Oliveira
(@PedroOl39048195) reported
@HostGator someone can help me ? I got charged with a new year subscription automatically without any warning. I want to cancel it and get refounded. Thank you
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Erik Johnson
(@erik2point0) reported
Hey @HostGator, why does your tech support think my wife needs my permission to cancel your service on HER website?!? What century is this?
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Alpesh Suthar
(@AlpeshSuthar17) reported
@HGSupport The IP address 192.185.174.76 is listed in UCEPROTECT Blacklist Policy LEVEL 3 Description: Draconic Level 3 lists IP Space of the worst ASN's. Please resolve ASAP.