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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Problems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
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E-mail (26%)
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Hosting (24%)
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Cloud Services (22%)
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Domains (17%)
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Web Tools (11%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Web Tools | ||
| Hosting | ||
| Hosting | ||
| Hosting | ||
| Hosting |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Aaron
(@burningvi0lence) reported
@HostGator how about your fix your servers that are down instead of posting garbage to social media. just a thought.
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Kevin Kirkland #BLM #AlphabetEnforcer
(@kkirkland1977) reported
Does anyone have experience with getting a website taken down for violating the host company's T&C. Specifically HostGator. #LoveIsLove
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Kevin Kirkland #BLM #AlphabetEnforcer
(@kkirkland1977) reported
Does anyone have experience with getting a website taken down for violating the host company's T&C. Specifically HostGator. It might be a long shot but I can't stand in the heat and protest so you do what you can.
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Holly Landis
(@hollyrlandis) reported
@CatCrawf Avoid Hostgator at all costs, never had anything but issues with them for myself & clients. Bluebottle were fairly decent when I used them a couple of years ago.
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******* Instructions
(@JOInstructions) reported
@HoltTrains @HostGator @QuickBooks Yeah I’m having a problem with their billing too.
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Nan_
(@ernanif) reported
@HostGator why you guys putting the service quality down after a month of services? Pretty awful to have simple website do spend 45 secs to load! What is going on?!
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Holt Training Inst.
(@HoltTrains) reported
@HostGator I need to go back to @webdotcom I never had these problems. I switched because my domains are banked with you. What mistake
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Almas Malik
(@almasmlk) reported
thanks for the harrasment @HostGator @HGSupport @hostgatorindia Will be taking legal actions against you. Pathetic service & support.
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💥BOOM Bound
(@BOOMBound) reported
I’m facing an issue where the #unity desktop app doesn’t support #Firebase. So I’ll have to write REST APIs in WordPress. I haven’t done it yet, so I am trying it out and have to check with #hostgator. So depending on the solution I come up with, this might be a little delayed.
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Mkata Ndomondo (Babu)
(@nyonimkata) reported
@HostGator A year has been so tough, Hostgator support is going down everyday. One website in my dedicated had issues, you restricted access to entire server asking me to rectify, i replied back 10 hours back, but nothing from your side and server is down, i chat with support but no help
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A n k i s h
(@franklyankish) reported
@HGSupport I don't need an explanation, I need a cancellation and refund for a domain for which I am charged, but never gave the consent or willing to hold the domain.
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Warren Wilson
(@WALTAWILSON) reported
@HostGator so im being scammed by Hostgators support in the east, a tech scam by a company based in Texas....
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Mark Gardner
(@markjgardner) reported
@i_kolisnyk @HostGator I was looking for a fairly turnkey but sophisticated solution. Didn’t want to spend writing time faffing about with the blogging system. Been down that road before.
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Zennie Abraham CEO Zennie62Media, Inc. / Zennie62
(@ZennieAAbraham) reported
Rather than help me @HGSupport has sent nasty email after nasty email explaining why they basically can't - even though I am paying for the service.
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CEO of Cancun 👊
(@redrockrick) reported
@RyanNegri I think you would have to work with someone like GoDaddy or Hostgator. I think that they can contact that person and negotiate for you. I pay $4.99 per year for a url auction service from GoDaddy, but I’m not sure what it includes
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Khurram Shahzad
(@shezee611) reported
@HostGator Please hire a good customer service and experts of hosting. At the moment completely useless team. One of my subdomain is down from last 7 hours no one responded to my ticket yet.
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〈 simcoder /〉
(@SimCoder_here) reported
If all you do is one thing (in this case hosting servers) you should at least try and be good at it. I chose @HostGator precisely to not have to deal with problems like this, incredibly disappointed.
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Zennie Abraham CEO Zennie62Media, Inc. / Zennie62
(@ZennieAAbraham) reported
@EthaanJack Suggestions? @HGSupport writes me as if they do not want to fix their own server.
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secb0t
(@secb0t) reported
@HostGator @bluehost The following website is sent out via #phishing emails and hosted by one of you: hxxps://wishboneventures[.]com It is used to redirect to different #phishing sites and was reported a while ago. Please take it down.
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Malik Shishtawi مالك ششتاوي
(@shishtawi) reported
@HostGator @HGSupport very disappointed for realizing today that i was charged a whole year for a service that I never used the amount of 20$ with my knowledge or even an email to inform me or confirm my subscription!
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Alex Alexakis
(@PixelChefs) reported
@YoungbloodJoe I understand that HostGator is not the best choice for hosting, but it's not horrible, we have clients with sites hosted in HostGator that load in 1-2 secs on 3g network. Want to truly destroy your site try GoDaddy hosting.
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Alexis Huffman
(@AlexisH82746482) reported
I always encounter issues when trying to solve a technical issue with @HostGator @HGSupport. They seem to just outsource Support to people who have no idea what they are doing.
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Aaron
(@burningvi0lence) reported
@HostGator how about you fix your servers that are down instead of posting garbage to social media. just a thought.
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Xander Soldaat
(@XanderSoldaat) reported
@HostGator I started using vim since 94, and have ever since, but that's only because I never figured out how to exit it. (just kidding, I love vim)
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Allan “Podfather” Muir (SPSalvation/AspieGamer)
(@TheAllanMuir) reported
Hey @HGSupport I’ve been unable to login to the portal since 8:30 PM last night due to “connection time out” errors. Please help.
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SerAvium
(@SerAvium_Twitch) reported
@MattRPD @streamlabs @TwitchUKI I went through Namecheap, HostGator, Cloudflare, and Wordpress but you'd have to build it on your own or invest in someone to build it for you. It can be a bit expensive to get started, but the upkeep isn't bad if you go long-term (every 10 years).
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Ellen Spertus
(@ellenspertus) reported
@ionos_com @HostGator I ended up going with @HostGator. Although they were never able to tell me why I wasn't receiving their PIN reset emails, their phone support was excellent and I believe I've migrated everything successfully.
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Slfxvb
(@TheRealSlyFox) reported
@HostGator @weebly count your days! For the last 2 weeks I have been waiting for you to fix this glitch that prohibits me from editing my site. Do you understand how PROBLEMATIC that is?!? You haven’t offered me a single work around & I’ve had to be the 1 to reach out each time!
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Holt Training Inst.
(@HoltTrains) reported
Yet again - @HostGator your system has a bug in the system….#33211949 and my site down. Again, it’s a billing issue. I happily use @QuickBooks. Your rep said he’s never seen this problem….my 3rd time.
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Kod_ange
(@Kod_ange1) reported
@HGSupport @HostGator I signed up for your service and continuously received bad service which made me take up the 45 days cancellation with refund. It has been 5 weeks since I cancelled and the refund has still not been effected. How far can this #HostgatorBadService go?