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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
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Hosting (50%)
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E-mail (22%)
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Domains (19%)
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Cloud Services (6%)
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Web Tools (3%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Deltona |
Hosting | |
 Greater Noida |
Cloud Services | |
 Solidaridad |
Cloud Services | |
 Lima |
Domains | |
 San José |
Hosting | |
 Votorantim |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Braxton McCoy
(@braxton_mccoy) reported
Apparently the coronal mass ejection did happen but it only broke @HostGator customer service
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J.P. Wing
(@iamMachias) reported
Anyone have experience with @HostGator as a hosting company? I've heard good things but I welcome any input. I have several sites down due to a bad migration exercise @machighway, and they're no longer talking to customers, so I need to start on Plan B.
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Karanidan Gadhvi
(@karanidan2) reported
@karan_gadhavi @HGSupport @HostGator Thi is big problem
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Drake iqinsark
(@vetvinney) reported
@HostGator today I have been on the phone with @progressive, @USHEALTH_Group, and 3 other companies customer service. This time, like every other, your support was by far the worst, and that't after I had to pay an additional fee... #customerservice #badcustomerservice
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JamiΞ Zoch
(@DotWeekly) reported
Thought: If NameCheap partnered with Newfold Digital (Web/NSI, Register, BuyDomains, SnapNames/NameJet, HostGator, BlueHost etc) and maybe ties in Tucows/eNom or another large registrar, a new powerhouse network (DLS) could be created & expired domain auction service. #shakeitup
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Woody
(@WoodyJungle) reported
@HGSupport @HostGator And please send the verified support
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Uri Abramov
(@UriAbramov) reported
I have been using @HGSupport @HostGator for about 15 years I have been having some problems with the server and it’s been down for over a month I can’t get a manager to call me for over two weeks already this is absolutely despicable
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DavidWolter
(@DavidWolter7) reported
@EliteGamerHaven @HGSupport Dm @legittoolz ASAP he help me solved my problem when I have similar issue with my locked account. His good and fast.
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Woody
(@WoodyJungle) reported
@HGSupport @HostGator Erm… I’ve explained that to all 4 of your support staff over the last few hours. Why can’t you check the chats? I’ll DM you my main email
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Krakadoom
(@Decipherous) reported
@HostGator You mean never put all your eggs near a gator? 🤔
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dynastic
(@dynastic) reported
shoulda never smoked that **** now 6 planets are in hostgator
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talia rae
(@bearsandbeetsss) reported
@SquarespaceHelp I'd like to move away from working with Hostgator entirely, but I purchased my domain from them. I want to keep the domain. Can you help me figure out how to keep my domain name but become a Squarespace customer exclusively? Thanks!
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Frank “Dot Matrix” Lee💎
(@fullfrankchan) reported
@braxton_mccoy @HostGator I wasn't aware hostgator had customer service
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Riki Rivera
(@rikimgr) reported
Up late with @HostGator Support trying to figure out how to upgrade my package since I’m really committing to reviving my website 🥲
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Karan Gadhavi
(@karan_gadhavi) reported
@HGSupport @karanidan2 It has been a week @HostGator is still has the same issue. Something is wrong with hostgator? #Hosting #WordPress
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HostGator Support
(@HGSupport) reported
@WoodyJungle @HostGator Getting disconnected can be frustrating, especially after all your hard work and time, but we're hear to help. Please send me a DM and tell me more about what's going on with your email.
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Woody
(@WoodyJungle) reported
@HGSupport @HostGator Worse server support going
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David Kelly
(@DavidKellyAD) reported
@HGSupport Already reached out, it was resolved for about 10 minutes and then went down again.
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Pound4Pound Gaming
(@Pound4PoundGMG) reported
@HGSupport yes, this is the third time in a week the same scenario has happened and each time they have to "escalate" the ticket. They just had to do the same thing, it's hard to run a business when your website keep going down for unknown reasons.
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LifeTravelStilettos
(@LifeTraveled) reported
@NomadicNeen I use Wordpress but host with @HostGator. So much better service (and less expensive than my previous hosting company which shall remain unnamed -- but isn't the one you mentioned.
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one too many 👀
(@onetoomanymusic) reported
@HGSupport @FeistyQuilter Exactly the same thing I faced and when I tried contacting support for almost two months and all I got was automated robot replies, and no answers I resulted to Multitask_Support on Instagram and they got everything to work in few mins
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Acácia
(@effekterfantasy) reported
@HGSupport @FeistyQuilter I have made multiple reports to the support team about my account being banned and nothing came out of it till i got to know about Multitask_Support on Instagram through a friend. I decided to give it a try and everything came out positive, I’m sure he’ll be of help to you
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vishal porwal
(@vish_12345) reported
@HostGator I purchased three years of hosting from HostGator 1.5 years (Unlimited hosting) back from the ongoing offer on your site. But for the last one month, I have been facing a very horrible experience from your customer care.
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Ƒʉͫcͧкͭιͪηͣ 𝙶𝚛𝚞𝚗𝚝𝚙𝚊 👴
(@th3v0t4ry) reported
@TonyLimaPOL @HostGator @braxton_mccoy Handholding is exactly the problem. I should be able to change my own DNS
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Bill Watters
(@BillWatters12) reported
Hi, Is anyone with an account at Hostgator experiencing login issues. My website is down and it seems Hostgator is unavailable. Is this only a UK issue?
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Himanshu Yadav
(@92hyadav) reported
@HostGator I bought a domain from hostgator 3 days ago and hostgator sold my data to web design companies. This is how you treat your customers. I am getting 10 calls a day. I would never recommend hostgator to anyone. Never again buying any service from you. Such unethical org.
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My Golf Cart Shop
(@ecartparts) reported
Sorry our website is down but, for the 4th year in a row @HostGator didn't update or add our (paid for) SSL for the site. We hope to have it up soon.
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Uri Abramov
(@UriAbramov) reported
What the hell is wrong with this company @HostGator @HGSupport you can’t even pay the damn bill online even if you wanted to does anybody have the same problem as well? I’ve spoken to over 15 agents in this company and nobody can help
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HostGator Support
(@HGSupport) reported
@92hyadav @HostGator Hello! We don't sell your information, ever. ICANN, however, does require that domain registrant information be listed in the WhoIS directory. We do offer a privacy service that you can select within your customer portal. Send us a DM with your domain if you have questions - Mel
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The Engine
(@ngintx) reported
@braxton_mccoy @HostGator Yeah, that can be a mess. DM if you need another set of eyes. Fixing broken tech **** is one of the few things I’m good at.