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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
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E-mail (32%)
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Cloud Services (26%)
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Hosting (17%)
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Domains (13%)
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Web Tools (13%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Bulandshahr |
Web Tools | |
| Greater Noida |
Cloud Services | |
| Jewar |
Hosting | |
| Bulandshahr |
Web Tools | |
| Bulandshahr |
Domains | |
| Bulandshahr |
Cloud Services |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Sahil Ahmad
(@SahilAh42902529) reported
@HostGator the worst service in my entire journey of hosting. Whenever i go to the customer support they put on hold, then after some time the disconnect the call, and today onwards ******** **** service i will not continue and not recommend to other #hostigator #hostigatorshit
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Paula Puffer
(@PaulaPuffer) reported
Anyone else having problems accessing their @HostGator account?
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Din Djarin
(@idiosarcasm) reported
@HostGator support is trash. Closed my support request without resolving the issue or confirming with me.
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Sandeep Gupta
(@officialskgupta) reported
Stop buying Server from @HostGator @hostgatorindia Very Unsecured Server. Your data and files are not safe. Worst experience with this sever company. Guys Stop 🛑 buying from today.
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Paresh Gami
(@gamiparesh5) reported
@HGSupport Your service is completely worst. Server stop working multiple times in last 12 hours. No one is taking this is seriously. Please look out.!
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NaNo
(@NanayaNoShiki) reported
@REALCURVYMAMA Hostgator. Offers everything GoDaddy offers for a better price, better support, better service. Been working with them for years and haven't been disappointed. Less data/backup issues too.
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Sherif Al-Samman
(@sherifAlSamman) reported
@HGSupport websites and email server down on Egypt #hostgator
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moses kinuthia
(@moseskinuthia18) reported
@HGSupport I referred a customer to you and you deducted money from her card 45 days to the due date and have not responded to her emails what could be going on??
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Sandeep Gupta
(@officialskgupta) reported
@NewfoldDigital Dear Organization Kindly Stop 🛑 your @HostGator Services in India like they are performing very bad 😞 every day server is going down and Security issue also no support most of time they will not pick call when server down or fail... Our files has been hacked several time ...
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HostGator Support
(@HGSupport) reported
@ImEdward83 @HostGator Hello Edward! A case was sent earlier in January , related to this issue. We need you to reply to that in order to continue.
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Travel Ta Bai
(@TravelTaBai) reported
@billydavies___ @TomFrankly @HostGator Good for you. Mine is still down...the escalation team is still working on it.. :-(
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ThatLARRYSHOW
(@ThatLARRYSHOW) reported
@HostGator @HGSupport - a situation with my domain remains unresolved after a WEEK. Not a good look for your company. I host a podcast with a significant audience. How about some competent help?
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HostGator Support
(@HGSupport) reported
@idiosarcasm @HostGator Greetings Din, my name is Rusty. We're truly sorry to hear of your poor experience. We will be more than happy to investigate and assist. Can you send us a DM/direct message and let us know the domain name or email address associated with your account?
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MGZC Radio
(@mgzcom) reported
@HGSupport DM @HGSupport The issue began about 5 or 6 days ago. Don't have exact time stamps. You can see by the ticket that different solutions were tried. In our shop this type of issue usually relates to server-level fails usually 500 errors due to services not completing their tasks.
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Techguy
(@techguywebdev) reported
@turcotravel @HostGator You need help?
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Ryan Jones
(@RyanJones) reported
Looks like my @HGSupport @HostGator server is down. Tech support has no idea why. Said they'd call me back. Anybody else experiencing this?
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Cavaliers Nation
(@NationCavaliers) reported
Is anyone else out there having HostGator outage issues?
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Sandeep Gupta
(@officialskgupta) reported
@HGSupport @hostgatorindia You can DM me I am unable to do that... And I don't need any waste discussion I have wasted my most important time with your support team also... So now I need money back only... No other option left Else within 48 hours we will move the Cyber Cell and IT Cell for legal action.
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Vijith Nair
(@navijith) reported
Never host your website on @HostGator Go for any services but not @HostGator
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Jefferson C. Zanini
(@JeffersonZanini) reported
@HGSupport @HostGator Hi, I's been 5 days since I asked a password reset email and still didn't get it. Is there any problems with password system? I can't login...
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Vandita Tiwari
(@ShoppersWing3) reported
@HGSupport @hostgatorindia Not able to login at hostgator, and my website is also down, what happened to your server? Not able to raise a ticket. "took too long to respond"
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Sandeep Gupta
(@officialskgupta) reported
Dear Team @NewfoldDigital and @HostGator Remember, this is too much of complaining every day of your most worst hosting services. Like we are facing Sever down and Security issue last 2-3 months. Kindly refund our money or we need to move legal action. Gov should ban this Org.
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CynderHost
(@CynderHost) reported
@turcotravel @HostGator Hey - sorry to hear you're dealing with downtime like this! We can help you get back up and running ASAP with reliable + affordable hosting plans, plus we'll move you over for free with zero downtime. Can we DM you some more info?
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Mr. Code
(@bhaskersanil_) reported
There are many registrars that you can use to register a domain name, some of the most popular ones include: GoDaddy Namecheap HostGator Network Solutions 1&1 DreamHost Google Domains Bluehost Hover Which one is the cheapest ? #domains #startups #webdevelopment
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Engin Turco
(@turcotravel) reported
My website on @HostGator is DOWN more than 6 hours, and they do not do anything, they don’t care about their customers! I am very stupid to use their service more than 10 years, where are they when I need help??? Maybe it is time to move somewhere else?
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MGZC Radio
(@mgzcom) reported
@HostGator DM @hostgator The ticket number is 45789404. 5 different techs, five different temp fixes. No root cause found. After fixes, site back up for a few hours then time's out again. Need to check server logs for 500 errors, service(s) hung/crashed or dying server.
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Create Online Biz
(@NewbieBiz) reported
@HGSupport I can not access my websites..your hosting is down
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Billy Davies
(@billydavies___) reported
@TomFrankly Update - I've been in touch with @HostGator customer service and they made some changes to SSL and WordPress multisite settings. All is working now. Fantastic customer service. Thanks again for your assistance @TomFrankly!
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Anthony DiMoro
(@AnthonyDiMoro) reported
with many forking over hundreds of $$ in a panic Hostgator likely earns money for each referral. I have used other companies - HostDime, WPEngine, Kinsta, Cloudways, AWS, Bluehost and NEVER had an instance of Malware occur....
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Dan Tasso
(@DanTasso) reported
@HostGator in brazil is slow, access failure, chat support dropping all the time and WordPress with critical error... No resolution, only problems, I have dozens of accounts and I've been waiting for help for three days.