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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
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E-mail (31%)
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Cloud Services (24%)
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Domains (19%)
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Hosting (17%)
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Web Tools (10%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Palmas |
Domains | |
 Cuauhtémoc |
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| Fortaleza |
Hosting | |
| Miguel Hidalgo |
||
 Jewar |
Hosting | |
| León de los Aldama |
Hosting |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Dani Tow
(@bosshawaii) reported
How long does it take for you to unsuspend an account after the security issues have been addressed?! Multiple emails and no response, and a call. I was told 2 days it’s been over a week. @HGSupport
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Chris Marshall
(@MarshallCAJ3107) reported
@HGSupport I have tried SIX times to resolve an issue via your chat and each time it locks up. Any chance we can get this sorted.
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sourav
(@iamsouravj) reported
@hostgatorindia @HGSupport @HostGator worst services! You cannot rely on them if you want to have your website running! Total lack of commitment and professionalism. #poorcustomerservice my issue not resolved since a month!
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Glewme Corp
(@GlewmeCorp) reported
@HostGator How on earth does a company as horribly ****** as yours still exist. That is amazing, you deserve a trophy for that. I think I'm more afraid of your rickety system and poor support than Friday the 13th but nice try blaming something else. Seems to be your MO
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Steven
(@Steven84476735) reported
@TheAnomaly @HostGator same here, I can login now, but the website is still very unstable
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Sibusiso Mahlabane
(@iamMrSibusiso) reported
@HostGator I am very disappointed on your service. Ever since I migrated to Dedicated there are issues daily and the first line support is lying just to finish a call. I am very frustrated and disappointed
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garedat
(@garedat) reported
@HostGator is down?
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Fernanda G.P.🪐
(@DragoonAzteca) reported
@HGSupport i try to cancel and you guys charge me ):
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sourav
(@iamsouravj) reported
One of the worst #hosting support ever @HostGator @HGSupport @hostgatorindia they commit 99.99 percent uptime and they are not even close to the commitment., no support at all! #customerservice
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David Pride
(@DavidaPride) reported
Again @HostGator fixes my website/hosting issues quickly & w/logical solutions. They uncovered some security stuff I had done wrong. I’ve been a customer for almost 10 years & they’ve always been great to work with & prompt. Thx #Hostgator. #NotaPaidAdJustaHappyCustomer
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Sunil Gupta
(@sunilgupta7682) reported
@HGSupport @Saurabh09056811 stii we r facing speed issue, i m surprised that after upgrading to vps from shared server, the situation gone worse, how will you people be able to handle when the traffic n users wd be in high in nos. ? I m highly disappointed with quality of your service.
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WWW.OPMSTREAMS.LIVE
(@opmstreams) reported
@HGSupport MY SERVER HAS BEEN TURNED OFF FOR FAILURE TO TO PAY....ARE YOU PEOPLE SERIOUS ? HSTGATOR PROVIDES ME WITH SERVICE THAT TOTALLY SUCKS...I HAD TO CALL 211 TIMES AND EMAIL YOU MANY TIMES OVER THE LAST 6 WEEKS. NOW HOSTGATOR WANTS MONEY FOR THE TERRIBLE SERVICE
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Aprill 💕
(@HeyAprill) reported
@HGSupport I need some help. I tried to use live chat but it will not load.
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Glewme Corp
(@GlewmeCorp) reported
@HGSupport @SheilaCreates This company has had me on a repeat problem the entire time I've been with them do yourself a favor and get out while you can
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𝑰𝒇𝒍𝒊𝒔🏴☠️ⵣ
(@BylKode) reported
@HostGator Do you guys support decentralized domains like @HNS ?
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Udit Trivedi
(@udittrivedi89) reported
Worst server management team #hostgator Do not ever buy hosting from @hostgatorindia You are serving damn internet industry and unable to solve a serious #SSH issue permanently? Pathetic! @HostGator @HGSupport
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Keval
(@08asKrishna) reported
@Hostinger Your service is probably one of the worsts out there after hostgator. Im having problems with my blog regarding the upload host limit.
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Vicky Teinaki
(@vickytnz) reported
@steveparks I'm considering it, but it means that I'll have 3 months before my $180 hostgator hosting is up for renewal to shut all of my old side project sites down as can't justify both
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Kev Quirk
(@kevquirk) reported
Not sure how I feel about the Yoast acquisition. Companies like Bluehost & Hostgator are widely regarded as **** in the world of hosting. Mainly because of their horrendous performance and shady upselling. I’m sad to see Yoast now in that same bucket.
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Tafadzwa Jengwa 🇿🇼
(@TaffyJeng) reported
@HostGator The portal and emails are down, please take note and rectify
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Holt Computer Training
(@HoltTrains) reported
@HGSupport It’s billing. My domains expires today and they shut down my sites even though I have automatic billing. It’s okay. I’m done, as well as the sites I manage. This is too many problems
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Sunil Gupta
(@sunilgupta7682) reported
@HGSupport We had migrated to your VPS server from a shared one as per your advice last friday. During this period we are in regular touch with your customer support team for resolution of no. of issues but I am sorry to say that the team is of no use at all.
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sourav
(@iamsouravj) reported
@hostgatorindia @HostGator @HGSupport Multiple tickets have been created and we have spoken to support staff but no result! Disappointing
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Stress Free Host
(@stressfreehost) reported
@shaunoconnor1 @HGSupport A timeout would either mean the db is overloaded (pretty sure it'll say something about max connects) or unreachable which is just down.
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Mokondi Wa Erabanja ⚜️ 🇨🇲 🇳🇬
(@RhudeBoyT) reported
@ADanielHill @Tweetinggoddess @HostGator But I'll have to try earlier tomorrow morning because I have network issues now.
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Shaun O Connor
(@shaunoconnor1) reported
@HGSupport Yep, have done all that Tia. Again, the problem appears and resolves itself without my changing anything in WP which would strongly indicate that it's a server-side Hostgator resources issue 💁
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sourav
(@iamsouravj) reported
@hostgatorindia The only focus seems to be on marketing! No support for existing customers! It’s like a trap! @HostGator @HGSupport
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Holt Computer Training
(@HoltTrains) reported
@HGSupport I am filing a report with the FTC, better business bureau, trust pilot And anyone else that will listen this is ridiculous. My domains expire today, I have automatic payment. Instead of taking charging my automatic payment, they shut my site down the day it says payment due
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Shaun O Connor
(@shaunoconnor1) reported
@stressfreehost @HGSupport And that would show if it's a Hostgator db server resource issue, correct?
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👷 Builder Owolabi M.O.N🌍
(@owolabithebest) reported
I need web developers opinion on this useless @whogohost. Their sever is just slow 🐌 compared to Hostgator.. It also has a lot of downtime They need to do more. 😫