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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
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Hosting (46%)
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E-mail (25%)
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Domains (21%)
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Cloud Services (7%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Caraguatatuba |
Hosting | |
 Deltona |
Hosting | |
 Greater Noida |
Cloud Services | |
 Solidaridad |
Cloud Services | |
 Lima |
Domains | |
 San José |
Hosting |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Marelisa Fabrega
(@Marelisa) reported
Is anyone else having trouble with #hostgator? My blog has been down all day and now I can't get an agent to help me on the chat. @HostGator
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Abhishek Mishra
(@abhimishrait) reported
@HGSupport what is going on. Without any prior information, servers are getting down. My clients are facing issues. Worst service ever.
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Coach| Consultant|Graphics Design|Brander|Creator
(@IKnowSheTwitent) reported
I aired out GoDaddy because they were the third person that I went to when I have been through this with HostGator and one and one and you bet your bottom dollar all three registrars better be shut down especially GoDaddy they were my last resort and yes I'm suing
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Midnight Scares Podcast
(@spookyboorhodes) reported
@HGSupport I tried your chat system and no one gets back to me. I tried calling and just get bounced around. My SSL certs aren't working right when loading my website. It says pending and the refresh option is not working. Is there an issue? Thanks.
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Marelisa Fabrega
(@Marelisa) reported
@HostGator I was able to connect with someone and my problem has been solved. Thank you.
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Zennie Abraham CEO ZENNIE62MEDIA INC
(@Zen62com) reported
@HGSupport Hello! "It will need to be tested in our environment before it can be made available," is completely wrong. HostGator has never reacted to a simple PhP upgrade this way. Given PhP's wide use, HostGator should have this done already, and not with this slow-rolling pace.
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Paresh Gami
(@gamiparesh5) reported
@HGSupport @HostGator @hostgatorindia Keep your server up and running please. Because you customer have to face the problem. Support is even not working. Don't claim 99% uptime.
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Sandeep Gupta
(@officialskgupta) reported
@HGSupport It's very urgent and panic ... Fix it now. No Indian support team is picking the calls.
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Paresh Gami
(@gamiparesh5) reported
@HGSupport Why it's stopped working on each day, first answer this? Why support is not receiving a single call?
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Monroe&Co.
(@monroeandco) reported
So .@HostGator .@HGSupport claims to be US-based, but after billing support made numerous mistakes we had to call again today to get a refund for something that was cancelled months ago & auto-renewed anyway. The rep tells me they are in the Philippines. Lying cheating #hostgator
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Monroe&Co.
(@monroeandco) reported
So .@HostGator .@HGSupport claims to be US-based, but after billing support made numerous mistakes, we had to call again today to get a refund for something that was cancelled months ago & auto-renewed anyway. The rep tells me they are in the Philippines. Lying cheating host
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Sandeep Gupta
(@officialskgupta) reported
@HostGator Very Worst services bad servers can be down anytime. You can't trust. Shutdown your services in India with immediate effect.
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Gajanand B. Choudhary
(@sbsikar) reported
@webeyesofta We had purchased a domain from your company and being fed up with your poor service, you are not transferring this domain even after repeated requests to port that domain to HostGator. This proves that your company is fraud company who is troubling people
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Paresh Gami
(@gamiparesh5) reported
@HGSupport @HostGator @hostgatorindia What are you doing there? Again it's down. One of the third class service you are providing. No support working nothing. What's going on?
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Sandeep Gupta
(@officialskgupta) reported
@HGSupport Very Poor and worst team in india support.. telling lie totally there is one death because of your server failure issue today again ... Kindly take this matter seriously else we need to go to file legal action
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Coach| Consultant|Graphics Design|Brander|Creator
(@IKnowSheTwitent) reported
So the horrific crap that GoDaddy pulled no I don't recommend them because HostGator did the same thing and one and one did the same thing and yes I am going to sue them all because years of Damages is not acceptable all of them better be shut down by next year
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Vidushi Infotech SSP Pvt. Ltd
(@SspVidushi) reported
@HGSupport : @HostGator we many time informed hostgator support team to resolve our websites slowness issue.but they not working on our tickets. after migration we face issue.previous server (HDD IDE) is much faster then new purchased server (SSD). .
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George Kirikos
(@GeorgeKirikos) reported
@APuneet07 @domainsgeneral Just because I feel he has the stronger case doesn't mean I'm 'biased'. I've never received money from Oxley (although I used to be a customer of HostGator, before he sold it). I'm not doing business with you, so you don't need to 'trust me' on anything.
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Coach| Consultant|Graphics Design|Brander|Creator
(@IKnowSheTwitent) reported
So if GoDaddy was told this 8 and 5 years ago and they were told about all the issues with 1 and one 1 HostGator and then they choose to keep up their provocation techniques and tactics that the same things that the other registrar did then everybody has a pattern of fraud
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Emmanuel Oluwaseun
(@_EmmaofAfrica) reported
@HostGator is one of the most annoying hosting services I've used. Had issues, contacted support severally with no solution. My hosting package is not even showing in my dashboard anymore🤦. #webhosting
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Rob (Flack) O'Hara
(@Commodork) reported
@DavidBSheehan Good morning. I contacted @HostGator again this morning. This is the second outage this week.
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Rafagolfs
(@AGolfs18) reported
@HostGator are you guys offline? My website isn't working and I'm not able to reach my dashboard. What's going on? #hostgator #issues
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Ryan C. James
(@Ryancjames) reported
@HGSupport is the email hosting down? We seem to have a connection issue.
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Roduan Kareem Aldeen
(@RoduanKD) reported
@enunomaduro Somebody has to wake @HostGator up. They still have no support for php 8 😪😴💤🥱
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César A. Dios Valladolid
(@ChecoM83) reported
Is it #HostGator down? Can't access to my cPanel.
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OzakaOne
(@OzakaOne) reported
@HGSupport Emails failing because shared hosting IP has been added to: UCEPROTECTL3 blacklist. HG support don't seem to understand the issue. "If you are on the UCEPROTECTL2/L3, you have an IP address from your ISP that falls into a poor reputation range. e.g. ISP hosts spammers"
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Mike Cluett
(@Mike_Cluett) reported
.@HGSupport Are you having any issues with email servers? I woke up this morning and my IMAP email was all gone. It’s come back but cant receive or read any mail now.
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Reid Walley
(@ReidWalley) reported
Super-helpful @HostGator tech support from Reshma!
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Norman Kaui
(@normankaui) reported
@Marelisa @HostGator Yes, same here. It looks like a mysql issue. The websites are not able to connect to mysql.
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Sandeep Gupta
(@officialskgupta) reported
@HGSupport We are trying to calling support team last 2 hours no one is picking calls 📞