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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
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E-mail (29%)
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Cloud Services (24%)
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Hosting (22%)
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Domains (16%)
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Web Tools (10%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Fortaleza |
Hosting | |
 Miguel Hidalgo |
||
 Jewar |
Hosting | |
| León de los Aldama |
Hosting | |
| Aparecida de Goiânia |
Domains | |
| Noida |
Hosting |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Xavi Fiu Fiu™
(@XaviNoWoke) reported
HOSTGATOR @HGSupport If you are not going to give me the service for which I paid, then return the money
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Sumit Vyas
(@sumitgvyas) reported
@NANHEGUJRAL @HostGator Same here. The site goes down everyday. And they will give a generic response. Pathetic service.
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Xavi Fiu Fiu™
(@XaviNoWoke) reported
Hi @HostGator when I asked you about the characteristics of your services, responded quickly. Now that I have purchased them and I have problems, do not attend me.
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Denis Warburton
(@orangecomma) reported
@HGSupport Is anyone there anymore??? FTP is still broken... and it’s not because of any disk space issues on MY end. I need someone who can actually help, and the last support person I waited an hour for wasn’t that. Really wish you all hadn’t gotten rid of tickets....
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Sumit Vyas
(@sumitgvyas) reported
@navijith @HostGator @hostgatorindia They are not going to resolve the issue for you. Their hosting goes down every day at least twice by default. Hostgator India is one of the worst hosting possible. I am chasing them for the last 2 months. No solution till now. They will give you a generic response every time.
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Vijith Nair
(@navijith) reported
@sumitgvyas @HostGator @hostgatorindia My website is down since morning and its been 4 hours now ... not not up at all
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Sumit Vyas
(@sumitgvyas) reported
@officialskgupta @HGSupport @hostgatorindia They are not going to resolve the issue for you. Their hosting goes down every day at least twice by default. Hostgator India is one of the worst hosting possible. I am chasing them for the last 2 months. No solution till now.
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4 Skee F💕💚
(@nogracenocase) reported
Hey @HostGator does your customer service exist? Do you have reps that actually know what they’re doing?! This is ridiculous.
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Stone Stafford
(@Stone007) reported
@HostGator what’s going on over there? Why do I keep getting errors on receiving and sending emails. I have Gmail, Yahoo and AOL accounts and none of them are failing. Only my 3 HostGator accounts. @HGSupport
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jono
(@chsweb) reported
@elyktrix For small biz marketing sites Namecheap (inexpensive, flexible, don’t recommmend, it is a bit confusing due to poorly organized support content, but live chat is good) or HostGator (pretty great for cost). If things get big, would move to SiteGround, but overkill for most.
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Xavi Fiu Fiu™
(@XaviNoWoke) reported
HOSTGATOR @HostGator If you are not going to give me the service for which I paid, then return the money
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Denis Warburton
(@orangecomma) reported
@HGSupport Is anyone there anymore? FTP is still broken.....
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Sumit Vyas
(@sumitgvyas) reported
@Sameeh_Azam @HostGator @hostgatorindia is the worst possible hosting. All my sites go down at least twice a day without fail. and that too for more than 30 minutes.
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Emiliano Carlesi
(@ecarlesi) reported
Possible threat on help-mygov-au[.]com #hostgator
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Progressively Disgusted Elizabeth
(@DoubtNQuestion) reported
@HGSupport If it's so crucial why does your dept make such gross errors? It's not a virtual or prepaid card. It's a physical American Express card. How can I work with the incompetence when I don't feel comfortable disclosing more info to a Co. that can't get something that basic right?
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A. Sami
(@Sameeh_Azam) reported
@HostGator Services are down again.
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Jorge Valencia
(@valenzze) reported
Hey @HostGator more than 24 hours and your team dont fix my ticket, this is unacceptable. 😩
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Xavi Fiu Fiu™
(@XaviNoWoke) reported
@HGSupport I already did everything you asked, the domain is still free in Whois and I still can't use my hosting. And I've already wasted a lot of time talking to support so they always tell me that they can't do anything.
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Sumit Vyas
(@sumitgvyas) reported
@prakash384220 @hostgatorindia Agree. Their hosting goes down every day at least twice by default. Hostgator India is one of the worst hosting possible. I am chasing them for the last 2 months for this issue. No solution till now.
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Nel
(@prodigal_nelson) reported
Remember, never never buy web spaces from @GoDaddy , 30 mins and no one answers chat and even the calls. Itne mein i made khichdi, kahwa, and even watched a saas bahu episode.. Go for @HostGator
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Teaching 4 Business
(@t4bacademy) reported
@HGSupport - any idea when our web and mail servers will be back up and running. They have been down for over 9 hours so far, and support chat can't help, saying it needs to be Admin Support who reboot the server. The problem is there is no way to contact Admin Support.
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Nanhe Gujral
(@NANHEGUJRAL) reported
One of the worst service till date from @HostGator Every second day our website is down... made a very bad decision..
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moses kinuthia
(@moseskinuthia18) reported
@HostGator Your support is horrible and one can hardly get a conclusive answer and you do shift deadlines , my very good friend asked for a refund in eaet January and they said it will be done in 7-10 business days and after they did not refund they started saying they are escalating it
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Teaching 4 Business
(@t4bacademy) reported
@HGSupport Thanks for the direct message. Is there anything you can do to speed up the process, waiting "24-48 hours" for a support person to look at rebooting our servers seems a very long time - especially for critical servers.
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DomainPluto
(@DomainPluto) reported
@HostGator We have plenty of websites on your hosting that’s not working and are being redirected. Unfortunately we can’t get through to your “support”. We will be moving from you soon.
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Digitize Info System
(@digitizeinfosys) reported
@HostGator @HGSupport This is 3rd day I am trying to renew my domain and I have no options loading. Your team is really working behind the issue? #hostgator #support
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John Pullum
(@JohnPullum) reported
@HostGator It's bad when you call tech support and their phone connections aren't working well. I'm hearing every other word. I called back and got the same person with the same bad connection. No, it's not my connection because I hear the automated portion just fine. #hostgator
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Xavi Fiu Fiu™
(@XaviNoWoke) reported
@HostGator Hello, I bought one of your plans and the domain that I prepaid was not assigned to me. Your technicians just tell me to wait and don't solve my problem.
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Ndifon Luke💻🔌
(@luke_ndifon) reported
@HostGator is one of the worst hosting platforms
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Ndifon Luke💻🔌
(@luke_ndifon) reported
@HostGator @HGSupport is the worst hosting platform. I bought a new domain with them and next thing is my account is suspended for no reason. Disgusting