iTunes

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

Problems in the last 24 hours

The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

iTunes Outage Chart 05/15/2024 09:40

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Most Reported Problems

The following are the most recent problems reported by iTunes users through our website.

  1. Playback Issues (60%)

    Playback Issues (60%)

  2. Sign in (40%)

    Sign in (40%)

Live Outage Map

The most recent iTunes outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
BelgiumHuy Playback Issues
MexicoXalapa de Enríquez Playback Issues
United StatesDes Plaines Sign in
FranceSélestat Playback Issues
EcuadorGuayaquil Sign in
CanadaKirkland Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • Jacquiarno Jacqui (@Jacquiarno) reported

    Ugh, Itunes, why won't you let me play the songs I purchased off of you? I purchased a album in Sep but 1 song, the song I really wanted, stopped working a month ago, & now the whole album is broken. Hopefully they respond to my message cause I can't get this album anywhere else.

  • backtoliamz Ari ᴸᴾ (@backtoliamz) reported

    @ArgentinaLiamP Strip that down BUY REMEMBER ON ITUNES

  • CurtBradshaw Curt Bradshaw (@CurtBradshaw) reported

    @greta @AppleSupport They could never fix mine, an inability to sync iPhone with iTunes! I figured out the problem (I am a tech) and told them. Was a problem that wasn’t fixable with my current computer OS (Windows XP) and the iOS version on my iPhone! Upgrade OS or go back to a much older iOS.

  • SilvanaTul silvana tul (@SilvanaTul) reported

    @BorahaeFunds I've used AM on both Android mobile and Windows iTunes in a PC. No problems in either.

  • felineBrand kat 🌙 800/1000 (@felineBrand) reported

    oh no D: ITUNES WONT LET ME RESTART MY COMPUTER BC OF THE STUPID 'SIGN IN' POP UP JDKSLADHA

  • llpayno lu ˡᵒᵛᵉˢ ᶜᵃᶰᵈᵉ (@llpayno) reported

    @ArgentinaLiamP strip that down BUY REMEMBER ON ITUNES

  • DarkR0Gers juan #SaveDaredevil (@DarkR0Gers) reported

    @ArgentinaLiamP Strip That Down BUY REMEMBER ON ITUNES

  • ChefMongoose Robert "Chiaroscuro" Armstrong (@ChefMongoose) reported

    @DuncanDaHusky I'm down from 700 after what was a painful trim. Right now, they're really a backup for iTunes-based listening of mp3s, and pretty covers and liner notes to paw through. My car has had all of 3 CDs in the player over 5 years, 10 months of ownership.

  • mixesntapes Mixes 'n' Tapes (@mixesntapes) reported

    Premiering the bruh bruh, Genius King, layin' down some bars on his new mixtape, Hella Hungry. Get it now on iTunes.

  • niwallsheliam Luz ×͜× (@niwallsheliam) reported

    @ArgentinaLiamP strip that down BUY REMEMBER ON ITUNES #1YearOfLP1

  • dpendonlwt mar (@dpendonlwt) reported

    @ArgentinaLiamP trouble BUY REMEMBER ON ITUNES #1YearOfLP1

  • Ziamxgoals zᵇᵉᵗᵗᵉʳ (@Ziamxgoals) reported

    @ArgentinaLiamP strip that down BUY REMEMBER ON ITUNES

  • stylesxselena_ juli lvs lu || AU 📌 (@stylesxselena_) reported

    @ArgentinaLiamP strip that down BUY REMEMBER ON ITUNES

  • LujixZayn Lujan ||🎄|| Larry is Real (@LujixZayn) reported

    @ArgentinaLiamP strip that down BUY REMEMBER ON ITUNES

  • JudgeDewie Alex (@JudgeDewie) reported

    If you leave a 1 star rating for an album on iTunes or Amazon it shouldn’t let you post it unless you write a review to say why. You shouldn’t be allowed to just write 1 star and that’s it. And if there are spelling errors it should refuse to post as well.

  • backtoliamz Ari ᴸᴾ (@backtoliamz) reported

    @ArgentinaLiamP Down BUY REMEMBER ON ITUNES

  • AlwaysYouOneD28 Celes✯ (@AlwaysYouOneD28) reported

    @ArgentinaLiamP strip that down BUY REMEMBER ON ITUNES

  • dpendonlwt mar (@dpendonlwt) reported

    @ArgentinaLiamP strip that down BUY REMEMBER ON ITUNES

  • Niallsofft ʙᴇʟᴜʷᵒⁿᵈᵉʳ (@Niallsofft) reported

    @ArgentinaLiamP Strip that down BUY REMEMBER ON ITUNES #1YearOfLP1

  • breabell213 😾 (@breabell213) reported

    @_Johnny_Cage_ I tried doing it thru iTunes and it stay saying error :/

  • betterashe_ nela ☠︎︎ (@betterashe_) reported

    @ArgentinaLiamP strip that down BUY REMEMBER ON ITUNES

  • o2bnobx Alan! (@o2bnobx) reported

    @RichSpence10 Generally most iTunes file issues are around permission errors, mine was base corrupted which meant a bitcopy and sector by sector recovery. Honestly 99% of this stuff can be fixed at the Apple store, they are not bad. Real restoration work is $400 an hour and I don't do it

  • comelibros2000 TPWK🎄🥂|| she/her (@comelibros2000) reported

    @ArgentinaLiamP Strip that Down BUY REMEMBER ON ITUNES

  • 0c3an Martyn Ocean CJ (@0c3an) reported

    The iTunes office must have had party when they saw how #Google music went over to #YOUTUBEMUSIC and saw what a crap service it is.

  • reyjoe1986 Joe Reynolds (@reyjoe1986) reported

    @DrWestAnthony I don’t have Apple Music but every time u connect ur phone to iTunes (depending on your settings) it syncs to ur iTunes library but this still doesn’t explain ur main issue.

  • Validaaa Valida (@Validaaa) reported

    God, how I miss #iTunes...These new laptops with "Music" app instead of iTunes SUCK! @Apple why the hell you fix something that wasn't broken? #smh

  • JustMarcia724 ᴮᴱMarcia⁷ ❤️s GRAMMY nominee BTS 💜❤️ (@JustMarcia724) reported

    @BorahaeFunds Using playlist on desktop #1 through iTunes on windows 10. Have not experienced any problems. Other AM accounts also run through iTunes on desktop #2 and mac #3

  • tinaxloves tina con t de tiene que estudiar (@tinaxloves) reported

    @ArgentinaLiamP @niwallsheliam strip that down BUY REMEMBER ON ITUNES

  • MchelleMcMurrie Michelle McMurrie (@MchelleMcMurrie) reported

    @learnincurve11 I have my iTunes library, which the phone ‘helpfully’ turns way down while I’m listening to it thru the car speakers. *stares into camera*

  • dpendonlwt mar (@dpendonlwt) reported

    @ArgentinaLiamP down BUY REMEMBER ON ITUNES #1YearOfLP1