iTunes

Is iTunes down?

No problems detected

If you are having issues, please submit a report below.

iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

Problems in the last 24 hours

The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

iTunes Outage Chart 05/06/2025 03:25

At the moment, we haven't detected any problems at iTunes. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by iTunes users through our website.

  1. Errors (70%)

    Errors (70%)

  2. Playback Issues (20%)

    Playback Issues (20%)

  3. Sign in (10%)

    Sign in (10%)

Live Outage Map

The most recent iTunes outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United KingdomNorthwich Errors
United KingdomLondon Errors
United StatesNew York City Playback Issues
United StatesPortales Errors
United StatesJacksonville Errors
United StatesSeattle Playback Issues
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • lakejacher lakejaravia (@lakejacher) reported

    iTunes and Apple Music are SMOKING Spotify in this department. Spotify makes it impossible to work with legacy libraries. I have to give apple money every month despite the fact I don't use their streaming service just because the cloud music management is usable

  • mcknight_writes Sarah McKnight Writes (@mcknight_writes) reported

    @DuffyPWeber Seriously. I have over a thousand songs on my decade-old iPod that’s barely hanging on by a thread, and my iTunes has crashed so many times or something I can’t get the songs off so…it better live forever. At least it seems to be an issue with the car, not the iPod

  • mixesntapes Mixes 'n' Tapes (@mixesntapes) reported

    It's the one you've been waiting for, Kingpin Wingman, layin' down some bars on his new mixtape, Bring da Money $$$. Get it now on iTunes.

  • IsaacPRaccount 🧊 Isaac (@IsaacPRaccount) reported

    Anyone else having trouble getting ZSJL Justice is Gray on ITunes? Maybe it’s just my phone idk

  • crazymtf88 Crazymtf88 (@crazymtf88) reported

    @ummHH3 @BeautyNBars @Messytalkk Yet this year no female have able to match her placement with the same amount of feats also Nicki music was still bought iTunes and via stores Kim sales went down before she even went to prison so yeah yall did left her in the dust before Nicki came along

  • sugatheartist **** SUGA 🤪 Jack In The Box (@sugatheartist) reported

    @BibillyBae There's been a problem with getting 100 #1's on iTunes with rapline releases.. That That reached 85, GOMD 58, More 92.

  • shayisaway ً (@shayisaway) reported

    @froydinger @gods_inhaler Lmao we were tryna help them come up with solutions. Then we found out that they lied, they listen to it on iTunes at home all the time no problem. So they could easily watch smth else on youtube at work, they were just making excuses. Only then did I call them out.

  • breaktheesystem Break The System⁷ (@breaktheesystem) reported

    @dalvar_O2 @lsgrlr @MrsTOH2O it will play from the Apple Music streaming service instead, and so count as a stream. I delete all BTS song purchases from any device I use to stream Apple Music. iTunes keeps track in your iTunes account, so you can get them back whenever you want

  • nikodoge99 nikodoge99🇺🇦 (@nikodoge99) reported

    @holdmydurag_ steam to buy music and itunes to listen to it steam’s music player is objectively terrible

  • Stopstupid27 Stop being stupid on purpose (@Stopstupid27) reported

    @ryanhallyall Open source applications and no attachment to itunes. Get locked out of an Apple device and your down for days. Ive had both but I prefer Samsung.

  • Oladipuporh1 Oladipuporh Opeyemy (@Oladipuporh1) reported

    @flexiblenumbers I need an assist, I’m trying to purchase phone number but my purchase is error from the app but it completed at iTunes end

  • HCMarks Harry Marks (@HCMarks) reported

    For some strange reason, the Jerry Lee Lewis biopic GREAT ***** OF FIRE! isn’t available on any streaming service or even on iTunes?? Wtf? I used to be able to watch it at least once a day on VH1 years ago, now it’s MIA. Ended up buying a copy of the out of print Blu-Ray.

  • Brendan87735940 Brendan E (@Brendan87735940) reported

    @whatismusicpod I normally use an ipod, so maybe it's an itunes issue? I did hear it online,

  • JoeMusic09 Joe Ellis II (@JoeMusic09) reported

    Sorry for being an anti Health Care jerk but I hate going through kidney infection without seeing the doctor and my heart hurts for people who have kidney issues or anything like that and not my fault, but kidney stones are a part of life like my obsession with iTunes. J///

  • LuciDracul 😈Your least favorite demon😈 (@LuciDracul) reported

    @AveryOfHighLand @MarisaMaino Just checked and, unfortunately, “Love, Rosie” isn’t on any streaming service, but is available via digital rental through Prime, iTunes, Vudu, etc. Roughly a $4 rental fee.

  • __xDAMNDaeee Dae (@__xDAMNDaeee) reported

    iTunes Is Terrible At Shuffling Songs.

  • immunetozoloft k (@immunetozoloft) reported

    apparently it used to actually be good bc my uncle would go down to record stores and ask the staff for recs but when he got a computer in like 2005 he just started using the front page of itunes instead

  • JoshietotheK Joshua King (@JoshietotheK) reported

    Skateboard companies should release their older videos for purchase via streaming service like Apple TV, iTunes, etc. I would totally buy them.

  • villain_twice The Era of TWICE💌 (@villain_twice) reported

    @nayeonchart I'M NAYEON badly down -50 from last week. Once keep streaming and buying the songs and albums on itunes to not fall down hard next update. Its good if nayeon can hang up for 5 weeks in BB20.

  • jeffgerald_rg Jeffgerald RG (@jeffgerald_rg) reported

    @Baba_Samooo @KopjaeOfficial @_AsiwajuLerry Well, the thing there is, money wasn't the problem. I was looking for iTunes card so I can subscribe and share logins to my android.

  • samugarob Marvel (@samugarob) reported

    @AppleSupport No restart is not work. I installed all version iOS 15 via iTunes and this problem is here 1 year.

  • Snowvantebear Pinnie⁷🃏 (@Snowvantebear) reported

    The tracks on iTunes keep on falling down the charts and jack in the box is only 4 on iTunes album chart. If we could really lock in.. that’ll be great

  • AlbertsLawrence ProChoice Lapsed Catholic Guy (@AlbertsLawrence) reported

    @Velv658 @ThatEricAlper I played drums in school, then life got in the way. When I retired, I decided to get another kit, and start playing. I try to sit down and play 30-45 minutes a day. I either put on my headphones and play to songs from my iTunes library, or to tabs that are part of GTabs (an app).

  • whatismusicpod What Is Music?: A Music Podcast About Music (@whatismusicpod) reported

    @Brendan87735940 I think you iTunes people may have finally become completely outdated. No issues our end!

  • jedip13 p🎧ul (@jedip13) reported

    @TrekkieCJ Hope they can fix it. I only buy music from Qobuz now. You actually own the files and can redownload in many formats anytime. Apple Music is my favorite streaming service but I stopped buying from iTunes.

  • GREidY_McBaztrd M.G.Reid, esq (@GREidY_McBaztrd) reported

    @leolaporte All music on my iTunes (PC) is good art vs files.More I try to fix the art on the Iphone, the worse it's getting. Do we FILE A SUIT IN A EUROPEAN COURT TO GET THIS ADDRESSED APPLE ?!?!?!? This issue is not new & it's been given no serious investigation from apple.

  • blunderchief Wes (@blunderchief) reported

    Comparing the iTunes version of Doctor Zhivago I purchased to decide if it's worth ripping and stitching together the two-sided DVD special edition version I bought like 18 years ago to put on my Plex server and wondering if I'm the first person in history to do this.

  • D2A_MicroFunds D2A Micro-Funds⁷ (@D2A_MicroFunds) reported

    ❓ “How do I redeem a code on iTunes?” ✅ It depends on the device: 📱 Open iTunes app —> Scroll down —> Click Redeem —> Enter Code Manually —> Done 💻 Go to the menu bar and click Account —> Click Redeem —> Sign into account —> Enter Code —> Press Redeem

  • spitefaceben Benjamin (@spitefaceben) reported

    @whatismusicpod Couldn't download the episode via iTunes (still use it even though I've not owned an iPod in years) just now - something about authentication needed. Had to grab this week's episode via alternative means - anyone else had similar issues?

  • officiallyk10 K10shaw (@officiallyk10) reported

    @faridah_ke Having issues with iTunes/App store etc etc currently. The family plan I’m on, dem don move go Canada so things have halted for now. Should be back up and running like next month or so lol