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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
Full Outage Map
ErrorsProblems in the last 24 hours
The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iTunes. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iTunes users through our website.
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Errors (67%)
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Sign in (33%)
Live Outage Map
The most recent iTunes outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Adelaide |
Errors | |
 Glasgow |
Errors | |
 Long Beach |
Sign in | |
| Lenoir City |
Errors | |
| Panama City Beach |
Sign in | |
| Seymour |
Errors |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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Christof K.
(@Torretxx) reported
@audiblesupport is it possible to copy audiobooks from audible to Apple Books (without iTunes on a Mac or computer)? Your audible app stops playing when I lock the iPhone. (You can Google it. Many users have the problem).
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MazziKookieᴶᴷ𝄞ᴮᵘᵗᵗᵉʳ𝄞⁷
(@MazziKookieJK) reported
@tombreihan If buying music is a problem, why i have to pay for iTunes,Tidal,Qobuz,Amazon..? why?? Why i have to pay Spotify prm,Apple muisc ?why no FREE service?? all these platforms are making money from us, you should ask the industry first ! FREE pls.
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ᴮᴱ방탄💜H.J⁷🥞
(@HJ7134340) reported
@Janeeistar @ARMY52Hz @CHART52Hz No problem I want to help too .. just one green signal and there won't be anyone else bothering in k charts lolol but for now it's spotify yt itunes am
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Skillshare
(@skillshare) reported
@MoreFilms04 You will still need a valid debit or credit card in order to sign up through iTunes. But if you're having any trouble creating account, feel free to send us a DM with your email address and our support team can help!
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Vlatko
(@teleporter_one) reported
@Independent the thing about iTunes sign in via my fingeršrint was that i was downloading an app and i always use fingerprint to approve and while i thought that i was approving an app download i caught that it was asking me to sign in into iTunes and when i realized it it was to late
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𝕛𝕓 🎃
(@fairytaleteacup) reported
@pinupamymay Honestly, when they took podcasts out of itunes and it turned into a hassle to load them to my iPod, I slowed way down. I finally gave up and got a phone app (@Castbox_fm) to listen
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Amanda 👩🏼🎓
(@amandalovestay) reported
@FalseRod Apple music and Itunes are different. Itunes is a free account. You download songs you want to buy. Apple music is a streaming service that works just like spotify. You pay a monthly fee and have unlimited access to songs to add to playlists. They are both just owned by Apple.
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BEAUTIFUL TAKES
(@BeautifulTakes7) reported
@Kil889 Can i find this on any streaming service or iTunes or soundcloud maybe?? I wanna drive around listening to this instrumental with the windows rolled down soooo bad
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Enzo armao
(@starman2806) reported
@wildtrevor_ If you have do an iTunes save, not a problem
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Noren
(@norenhusk) reported
for platforms you have itunes on windows which is terrible, and apple music on android which is just average
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Hayley Hayes 🎙
(@HayleyHayesUK) reported
from
Bexleyheath, England
@OLDPodcast is there an issue with iTunes? Mine hasn’t updated since Friday :-(
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Young Woman Always Broke⁷ - 0.01% (Mel)
(@MelBoomBos) reported
@prodsiuga_zyy @taeswife_REAL @userbfIy Oh ok. If you use iTunes on a computer, you can use that same login info to sign into Apple Music. iTunes is connected to Apple Music.
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erik
(@Threerik) reported
@samsung_fanboy_ @famouslyan0nym @Veritas2021 ah yeah if you have no other iDevices then rip. no clue why apple limits it like that, its dumb there is another way though, if you sign in to an old version of iTunes on windows and "purchase" apps from there, and then continue the process. can't remember exactly, google it :)
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An 🧈 ∞ FESTA🥳 ⁷
(@dis_easeacolyte) reported
Can someone tell me why way down we go by kaleo is suddenly being bought and showing up on the US iTunes chart?
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(((Dylan Forest))) 🛠🌃🍕
(@DylanSForest) reported
@AsurionCares That wasn’t the issue. I was being told that I needed to submit proof of purchase for a damaged device, which I don’t have because it was a gift, and they told me to screenshot the device in iTunes as proof. I don’t know how I’m supposed to do that when iTunes no longer exists.
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MazziKookieᴶᴷ𝄞ᴮᵘᵗᵗᵉʳ𝄞⁷
(@MazziKookieJK) reported
@MicheBangtan why i have to pay for iTunes, Amazon, tidal..Spotshitty, Apple music, YT Premium ?why they don't provide FREE download and FREE streaming . The problem is the industry making money from us.. not Fans' problem ! ppl should blamed the industries !
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demis_lionheart⚡️
(@twxstedreality) reported
@xradiatlove @hoIydemi @RhodeRayCyrus anyone had no mv or permance video, no iTunes banner no playlisting...and it still became her forst #1 on digital sales. And I love me was promoted for the first week, it hit top 20, but then everything went down with the first lockdown
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Dprum
(@dprum2) reported
@JesseKellyDC Jewish Producer Chris better have the show uploaded to iTunes in time for my morning commute. No room for error on the big stage
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Rick
(@KicksAddiction) reported
anyone know how to fix iTunes 3600 error when trying to update iPhone
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Out for what do you have that gun?
(@realkpfleming) reported
Related to the quandary in my previous posts: what is the iPhone experience like for someone who owns no other Apple products (specifically no Macs, and not even iTunes on Windows)? Music won't be an issue as we'll continue to use Plex or something similar.
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Michelle Spence
(@MicSpence) reported
All my stuff is up to date, anyone having issues syncing devices in iTunes on their Mac? #appleusers
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memeboi 🏳️🌈 #WWDC21
(@ThisIsMemeboi) reported
@realaviabyte As long as you don’t have a problem potentially having to restore the phone with iTunes, yes
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LT
(@dvlos56) reported
Happy to say @AppleMusic has Atmos working (and working well) on AppleTV 4K on tvOS. If the change was server side that means it should be a minor for all Apple Music apps (iTunes W10 etc.) to enjoy this right?
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Kirk Gauthier
(@parkas4kids) reported
@fuzzdoomrip Been having anxiety over just how much music I have crammed into my iTunes library since Google Play Music shut down last year, and I have been re-uploading stuff to YouTube Music. I’m listening to my YTM albums in chronological order because I have problems…. 😑
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Find Me
(@iamfrankvb28) reported
@gaga_mariah Bombiana Stan sit down PAYOLA? YES, PAYOLA iTunes USA top 100: out Spotify USA Top 200: Out Apple Music USA top 100: out Deezer USA top 100: out Youtube USA top 100: out Amazon MUSIC TOP 100: OUT
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Andrew Waite
(@Infosanity) reported
Anyone else drive @Sonos via @iTunes stream to AirPlay? Performance seems to have taken a nose-dive after last few updates, regularly unable to connect to speaker, and stuttering audio. Anyone experience the same? Or local issue to me?
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🧈 Foreva ARMY₇
(@BTSHome389) reported
I don't know iTunes totals. but when you add filtering from missing downloads, non US sales and incorrect orders (more than 4 UPC per order). That's how you get the totals we get. Yes, we do get filtered, but our MAIN filter issues are issues that we are well aware of.+
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adam “pure west” schoαles.
(@adamschoales) reported
@AppleMusic @jdalrymple I’m still paying for iTunes Match (because I’m honestly not sure if I need to or not) and maybe that’s part of the problem? But regardless, it’d be great if someone from @applemusic could help me out here. Because I have encountered so many albums like this.
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MAKEUP BY LAURA
(@makeupbylaura13) reported
@sho_help So I contacted @iTunes and they denied my request for a refund even after I sent them pictures of my app not working I also report the issue right away.. Who will give me back my money??? I submitted a claim with my Paypal but since apple is denying it I don't think I will get it
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James McCann
(@MrJamesMcCann) reported
@greg_jenner Music on the Mac is just terrible. Unbelievably WORSE than iTunes 😬