iTunes

Is iTunes down?

Problems detected

Users are reporting problems related to: errors, sign in and buffering.

iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

Problems in the last 24 hours

The following chart shows the number of reports that we have received about iTunes by time of day over the past 24 hours. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

iTunes Outage Chart 11/27/2022 14:25

November 27: Problems at iTunes

iTunes is having issues since 12:30 AM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems:

  • Errors 54.55% Errors
  • Sign in 22.73% Sign in
  • Buffering 9.09% Buffering
  • Audio Quality 9.09% Audio Quality
  • Playback Issues 4.55% Playback Issues

Live Outage Map

The most recent outage reports and issues originated from:

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United StatesFayetteville Errors
United StatesSouth Yarmouth Errors
SpainMadrid Errors
IndonesiaJakarta Errors
RussiaVoronezh Errors
FranceGanges Errors

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:
  • resonating no justice, no peace (@resonating) reported

    @FidoSolutions Bought in '16 from Fido. Previous Fido sim is able access home screen, etc (no service of course). Swapping to Koodo sim has 'sim not supported' error, itunes says the same while connected with Koodo sim. Can only make emergency calls. Tried calling again earlier, 1hr+, hung up

  • resonating no justice, no peace (@resonating) reported

    @FidoSolutions Bought in '16 from Fido. Previous Fido sim is able access home screen, etc (no service of course). Swapping to Koodo sim has 'sim not supported' error, itunes says the same while connected with Koodo sim. Can only make emergency calls.

  • EugeneBWhitaker John Magee (@EugeneBWhitaker) reported

    @CommanderTavern @Kesswylie oh i have about 14 days worth of music on my itunes, from the limewire piratebay days...my bigger collection is 500gigs of comic books, back issues are EXPENSIVE

  • LilRedDead333 Lil Red Dead (@LilRedDead333) reported

    @Sammychocha You right no one buying cds anymore and it make no sense to buy on iTunes cuz just pay the $10 a month for the streaming service lol

  • leemour84 TheMovieNerd (@leemour84) reported

    @ChrisHewitt This happened to me years ago which all I got was can't do anything about it, which made me quit iTunes altogether. Spotify only grey out ones that are to do with licence issues but that shouldn't be the case with Apple right?

  • tihmstar tihmstar (@tihmstar) reported

    faceID 0 interaction authentication is terrible! I accidentally clicked a link in an email, appstore poped up, faceID auth poped up and immediately redeemed an iTunes giftcard to my account without any confirmation prompts Guess no giftig of appstore cards then -.-“

  • cosmicblueautie mynameisblueskye Âû (@cosmicblueautie) reported

    @RellSwp @SkJackson18 Ain't that the problem, though? Major labels might count streams, but they want hard sales to make that money back. That's why I put zero bank on streaming numbers. If not enough people are spending actual dollars for one mp3 on iTunes, then what's up?

  • downsmil Darkoss (@downsmil) reported

    @Bubblebathgirl @elonmusk @Liz_Wheeler Have nothing but issues with itunes. Bizarre program is so intertwined with their Apple store, it does bizarre things to my music that I own.

  • Trainermix11 Trainermix (@Trainermix11) reported

    @CollinRugg I have owned apple iPhones and purchased from iTunes solely for the past 15 or so years. What and eye opener back when they took Parler down, now this… I’m so sick of the activism in business. I would buy a Tesla phone, ditch Apple, Verizon and Comcast etc.

  • gicalin G. Carrión Jr. (@gicalin) reported

    @SoundtrackMemes Apple no longer wants you to have your own library. Not even purchased on iTunes. They prefer that you subscribe to Apple Music. Even those of us who are subscribed to ‘iTunes Match’ notice how the service no longer works as well as it did a few years ago.

  • BabuKaur55 Babu Kaur (@BabuKaur55) reported

    @highwaytohell78 That’s ridiculous of Facebook Matthew. We’ve got that album on iTunes. There’s absolutely nothing wrong with it. I’d be annoyed too 😠 I’ve seen it in the window of Vinyl shops down here

  • GetScarlet Scarlet (@GetScarlet) reported

    @UFO00511260 I don't remember that error exactly, but I think it means adi corruption Delete all files in this folder then close and reopen iTunes C:\ProgramData\Apple Computer\\iTunes\adi

  • jorisdg Joris de Gruyter (@jorisdg) reported

    I switched from Spotify to iTunes quite a while back. After months of trying, I think I'm ready to switch back. iTunes it just TERRIBLE on all OS/devices. How a company like Apple, supposedly focused on user experience, can bring out apps that are so unusable is beyond me. Shame.

  • SUBENCODER SUB ENCODER (@SUBENCODER) reported

    If you're doing a URL set for a live-streaming format and the visuals are just a glorified iTunes visualizer that's like the most insanely boring thing in the world. I wanna see you djing in your kitchen or movie clips or something you made. Not colorful lines moving up and down.

  • akameee_chan Akame-Chan (@akameee_chan) reported

    @AmreliaRuhez I don’t think they can remove the charging phone, you need it to restore the phone with iTunes, for the buttons idk how they want to do that how are you supposed to make a hard reset when the buttons doesn’t work because of an software issue

  • EmmaTolkin 𝚂𝚑𝚘𝚌𝚔 𝙹𝚊𝚌𝚚𝚞𝚎𝚜 𝙳𝚎𝚖𝚢 (@EmmaTolkin) reported

    @ItsTheBrandi Desktop, mobile or both? I can’t remember which I tried but I feel like I ran into the issue of it not letting me add music that wasn’t purchased in my iTunes library specifically. Granted that was forever ago, I’ll give it a shot!

  • daveregrets David Weiskopf (@daveregrets) reported

    @TheAlfredoWay @BlameTheWhales Is there a guide or anything you can point me to? I feel like maybe I tried wiping it once and ran into issues like it needing an install disk or something. It still is constantly trying to like re-index iTunes or something and demands to update programs I don't have.

  • Just_Here_4Food Ghost Feet ن AKA Iron Lady (@Just_Here_4Food) reported

    @elonmusk @Liz_Wheeler As long as I can keep my iTunes library on the new phone, I’m SO IN. Actually, if just use this as a iPod, no problem so PROBLEM SOLVED.

  • AngeleenaMarie Angeleena (@AngeleenaMarie) reported

    @mindylynn_NFfan @tinkerella66 @Spotify I heard from a few fans that the songs Aaron released while he was alive were taken down and not showing up on playlists anymore. I use Apple Music and they’re still there, but I bought them on iTunes just in case they get removed too. Sony is being a lil ****** by removing those

  • KMsales15 K. Sales (@KMsales15) reported

    @jenniferRsmart Says he has a really old Macbook in his storage which should still have old login info stored on itunes, already has new iphone, gonna head up to L.A early tomorrow morning and retrieve it, upload the old login into the new phone then BOOM he's back growing his accounts again!!

  • JasonEBurack Jason Burack (@JasonEBurack) reported

    @thtlibertychick 50k subscribers on YouTube, almost 10 million total views. Used to do 500k views per month on YouTube and over 100k iTunes downloads per month. I didn't make a cent in 7 years from iTunes and YouTube pays little too. Most people won't pay for any product or service

  • LivingNeedler 🍦 Politan cutie 🍦 (@LivingNeedler) reported

    Since I’m not working and I messed up my hand. I may need to sell my collection of nudes and stuff for iTunes money.

  • GhostlikeAgain GhostlikeAgain (@GhostlikeAgain) reported

    @ProudElephantUS I wouldn't be happy about it cause my music is on iTunes, but if Apple dropped Twit,.... yes... I would. @elonmusk is doing a GREAT service to the country (and world!) by breaking the chains (I hear Dokken) of censorship.

  • yunggohards YGH (@yunggohards) reported from Paradise, Nevada

    @eralomusic Only way to roll when you want to have like 30k songs available at once tho. I use iTunes playlists that load in serato to help break it down into chunks tho too

  • CalifornianLast The Last Californian (@CalifornianLast) reported

    @CollinRugg Yes, but I'm worried about losing the many thousands$ already spent on the iTunes store. In order not to be silenced, and to avoid Apple's privacy issues (see hundreds of Irish employees fired for violating users' privacy), I'd still consider it.

  • aileeni365 notagenius (@aileeni365) reported

    Regret not buying Blacklisted from iTunes at the time, now it's down. I get LOVE.

  • Gotherqw Gother (@Gotherqw) reported

    @AppleSupport @AppleSupport Hey Apple support I restored my iPhone with a backup from iTunes that had my previous deleted apple account now I can’t remove that account from my phone I need help how to remove it along with its find my iphone and stop all these errors

  • phinsxiii SA (@phinsxiii) reported

    Dear @Apple, You have broken the iTunes store in regards to ringtones. Your iPhone will not download previously purchased Tones on new phones. I will be requesting all of my money spent on ringtines back and will no longer purchase anything from your broken iTunes store.

  • Gotherqw Gother (@Gotherqw) reported

    @AppleSupport Hey Apple support I restored my iPhone with a backup from iTunes that had my previous deleted apple account now I can’t remove that account from my phone I need help how to remove it along with its find my iphone and stop all these errors

  • CCGAlton CCG ALTON (@CCGAlton) reported

    @AppleMusic my boys album is still not on iTunes or Apple Music what’s the issue here?