iTunes

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

Problems in the last 24 hours

The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

iTunes Outage Chart 02/05/2026 09:35

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Most Reported Problems

The following are the most recent problems reported by iTunes users through our website.

  1. Sign in (50%)

    Sign in (50%)

  2. Errors (25%)

    Errors (25%)

  3. Playback Issues (25%)

    Playback Issues (25%)

Live Outage Map

The most recent iTunes outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
EcuadorGuayaquil Sign in
United StatesNaperville Playback Issues
AustraliaPerth Sign in
AustraliaAdelaide Errors
United KingdomGlasgow Errors
United StatesLong Beach Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • ip1 Scott Williams (@ip1) reported

    @niall_bigscreen @scott_thewspot And sign up to the $55/month Apple cloud service (extra $10 if you want iTunes music also)

  • JamesEiner James Einer (@JamesEiner) reported

    Alright, turns out it just crashes every time an ad gets down to like 31 seconds. Tried two browsers. The service is ****, I'm gonna have to wait until iTunes has it...

  • RealOvergreen Overgreen (@RealOvergreen) reported

    And now, things I don't have installed. iTunes - Old version VLC Media player - Old version 7-Zip - Latest version Escargot - WLM 2009 works but may have problems Google Chrome - Old version, not recommended. Steam - Old version works with patches. I can test more software later.

  • AtomicTango Professor Freddy (@AtomicTango) reported

    Seriously: transferring music from one Apple computer to another is a nightmare. #iTunes is terrible. WTF, @AppleSupport?!!!

  • FFxivKiki ♡ Kiki the Demon Kitty ♡ (@FFxivKiki) reported

    @shiori_ffxiv Hmm, was that the only back up save? If you had that one, you must have some from later on when you synced your phone to iTunes. Customer service can prolly hell there if you can't find them.

  • waltseason Walt (@waltseason) reported

    Apple has renamed iTunes and iPhoto to Music and Photos Which is great because when I'm googling issues I'm having with those apps, the terms "music" and "photos" are arbitrary enough to make it impossible to find any solutions

  • scott_thewspot Scott (@scott_thewspot) reported

    @niall_bigscreen And sign up to the $55/month Apple cloud service (extra $10 if you want iTunes music also)

  • ishoungry friends (@ishoungry) reported

    @gluee_huffer @uwurino its saying theres some issues with my itunes version or something so im just gonna do this later when i have less of a headache

  • justinbenson justinbenson (@justinbenson) reported

    @sophgoldb @Carnage4Life I like your unpopular position and analysis. Good stuff! I think implied, but maybe you make more explicit, is this is the classic microtransaction problem for payments, which Apple had to solve all the way back in the iTunes days when $1 songs became a thing fo the first time.

  • DaksterSullivan Dakster Sullivan (@DaksterSullivan) reported

    Okay #Apple Twitter. Talk to me about Apple Music. When I first signed up a few years ago it deleted personal music files that I didn't purchase from iTunes (told it was a glitch). Is that still an issue?

  • kt_khaos KT (@kt_khaos) reported from Osaka, Ōsaka-fu

    ITunes has been so ******* glitch recently. Songs don't download, it's been giving me account errors and now it won't sync songs 🙃

  • EuanDeware Euan Dewar (@EuanDeware) reported

    @peltoncast I'm also getting a playback error on itunes (again, may just be me)

  • KittyCrossfire 🦙Kitty Crossfire🦋 (@KittyCrossfire) reported

    @TheManNamedAdam @LilNasX Its already shot to the top of the iTunes chart down under? are you OK? Do you need some assistance?;

  • yunhosfendi Shasha | STREAM DEJA VU (@yunhosfendi) reported

    @shiningteacup The ww itunes album chart we fell down at 2nd place :(

  • jenmacramos Jen Ramos (they/dude) 🇵🇭 (@jenmacramos) reported

    high school iPod was a bust but I also found my login to my high school iTunes account lmao

  • juxger J. (@juxger) reported

    since iTunes deleted my music phone been goin down hill lol

  • Voltamax2030 Tony Bianchi (@Voltamax2030) reported

    Site is down again @ukmix 😢 I'm going to have to give Haven an iTunes update exclusive

  • NessaOntime XIALING STAN 🖤 (@NessaOntime) reported

    @Iikeimrogue I'm crying they talking about making her trending on iTunes we really live in the upside down wtf

  • pmiscove Phillip Iscove (@pmiscove) reported from Los Angeles, California

    @nationsfilm @babsamiga FWIW I’ve never had any issues with iTunes in this regard. I can’t say the same thing for the other streamers.

  • TomWrld999 TomWRLD999 (@TomWrld999) reported

    @nickmira Put the iPhone into DFU mode, the plug the phone to your macbook and open up iTunes.. iTunes should recognize the phone and will ask you what u want to do with it.. Chose restore and it should install the clean iOS version... This should fix this problem

  • ZHIZHEEN °KIIIONDO 🌬 (@ZHIZHEEN) reported

    one hit #1 US iTunes 4 yr ago and the other can’t even hit that number down bad real quick and you tell me who need wHO

  • itgirlisa_ bey (@itgirlisa_) reported

    'Lalisa' sells, itunes, youtube views all were the best so far but spotify!That was a total sabotage.we couldn't access lisa's profile during the first day and spotify didn't fix this problem for a day and they didn't even add her in the playlists or announce her spotify profile!

  • Sam3ouuul Sara (@Sam3ouuul) reported

    **** iPhones wtf is this create an apple id then sign in with itunes/apple music before signing into the app store and have a payment method sjhdeb 7ello 3anne

  • S_AkhilChandra akhilchandra (@S_AkhilChandra) reported

    @abuhasnath_10 @SuperSaf There are softwares like Wondershare’s Dr.Fone that can do that but u have pay for the software. I faced the same issue the above software did the trick for me. Once you move to iphone itunes backup will also backup whatsapp chat

  • Sue_OT5 Sue🇺🇸🇵🇭 (@Sue_OT5) reported

    @MyCunado You can now download or stream your iTunes library to your Android phone. ... You can simply download the Apple Music app from the Google Play store just as though it came from any other music-streaming service.

  • adkese SEAN SEAN SEAN (@adkese) reported

    Cool Australia Facts: There is no legitimate way to watch American Psycho or Memento. No streaming service has it, not even iTunes, and no retailer sells BDs/DVDs of them. Your only choice is to import or buy a second hand copy off Amazon/ebay

  • lalalita____ 𝓛𝓲𝓽𝓪 *✧ (@lalalita____) reported

    Ok, wtf Apple. Updated my Mac because of the security problem, and now iTunes won't let me add new music to my library??? Anyone else having this problem??

  • OT7DAECHWlTA 🐳 KARMA LOVES BTS⁷🐙 (@OT7DAECHWlTA) reported

    @gonexlalisa @chartdata She can't even hit nr on us itunes, sit down clown.

  • ge_ibra G ibra (@ge_ibra) reported

    @nickputation @evermoreswifti It’s not working for me on iTunes

  • Altavistagoogle Altavistagoogle🇨🇦 (@Altavistagoogle) reported

    @MoneyBoyRo Youtube TV is a US only cable over the Internet service. Apple TV is either a device (Apple TV HD or Apple TV 4k) or an app (aka iTunes).