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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

Problems in the last 24 hours

The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

iTunes Outage Chart 09/30/2023 16:05

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Most Reported Problems

The following are the most recent problems reported by iTunes users through our website.

  • Errors 41.67%


  • Playback Issues 41.67%

    Playback Issues

  • Buffering 8.33%


  • Sign in 8.33%

    Sign in

Live Outage Map

The most recent iTunes outage reports came from the following cities::

Loading map, please wait...
City Problem Type Report Time
United StatesCastle Rock Playback Issues
United KingdomLondon Playback Issues
FranceMiramas Playback Issues
United StatesLewis Center Buffering
United StatesMuskego Errors
FranceSaint-Malo Errors

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • Tivis014 Tivis Slone (@Tivis014) reported

    @bbcdoctorwho can you finally add the confidential (the whole episodes not the cut down ones) for us to buy in iTunes? I missed them when they originally aired due to not being able to watch and I really wanna watch them.

  • dalehay Dale (@dalehay) reported

    2.53GB of chart data I've just downloaded from my server ... I keep forgetting that I've got 'sister' accounts besides @chartMovers that keep a record of every iTunes music chart update. Cray.

  • larriediamonds talia from the vault (@larriediamonds) reported

    @flightlesshaIo it didn't work, as i far as i remember it was parts of broken link to itunes

  • RyanAndLuna Veteran and Dog (@RyanAndLuna) reported

    @Cums_well My heart got broken the same way. Girl said all the right stuff. Asked me to move things to whatsapp. Asked me to get her gift cards "to update her itunes." I was fn crushed. You arent alone.🙁

  • VinVitch VIN | Taylor's Version (@VinVitch) reported

    SN was completely removed from every apple service like iTunes, Apple Music & Shazam It wasn't even available on the service cz creator removed it from the service Filter would face the same issue if Bighit didn't fix it within hours

  • pjmitboy raya.•¹³ (@pjmitboy) reported

    th stans down bad fighting tooth n nail over itunes of all things 🦭

  • vladgogiya Vlad Gogiya (@vladgogiya) reported

    Me: I want to create games for iOS Apple: You need Mac Me: Ok (-999$). Where should I test games? Apple: On iPhone Me: Ok (-599$). That's all? Apple: Dev Acc 99$/year Me: Ok (-99$). Finally! Apple: Error! Your apple id isn't enabled for iTunes connect @Apple

  • simp4getou aks ✨ (@simp4getou) reported

    @hyorixittai you need a japanese itunes to dl hypmic but i can give you my login if you want LOL and the anime omg its STEWPID

  • WilloSF WilloVision (@WilloSF) reported

    Seriously @AppleTV, **** you. It’s been more than 6 months since you crippled tvOS and we still can’t watch purchased items via home sharing. Downloaded via iTunes but crashes ATV. AppleCare say it’s a known issue. There have been multiple updates but it’s still broken. FIX IT.

  • _AdrianoPaolo Adriano 🍂 (@_AdrianoPaolo) reported

    Hey @itunes @AppleSupport I can't buy the album Fearless Taylor’s version on iTunes. It only allows me to buy per song. Fix the problem, as I requested it on pre order and I still can't access the content of @taylorswift13 😿

  • JlMlNBABIE ₁₀Joella¹³ (@JlMlNBABIE) reported

    Idek what vpn stans are arguing for. The basis of their argument are just idiotic. They act like ppl in turkmenistan can't do anything online like btch if that's the case itunes wldnt exist over there. Paypal is available there too so what is even the issue here 😭

  • stevebrazill Steve Brazill (@stevebrazill) reported

    @reneritchie And you don’t go to Taco Bell for In ‘n Out. Companies create, dev, market and sell their products to and for _their_ customers, not to make their non-customer experiences more unified. Porting apps to increase customers for a paid service (Music, iTunes) is entirely different.

  • GoldBear1494 K开I Fashion Music Icon (@GoldBear1494) reported

    I login today just to find out that itunes #1 and youtube views actually matters after all 😭. Were was this energy before??

  • jennieluvrs3000 🫀| sleeping (@jennieluvrs3000) reported

    Like imagine going to the trouble of making a wile fake account pretending to be a pjm nc you’re mad over an iTunes no.1.....only hags like kths would ever do this

  • JIMINJennie6 JIMIN Jennie(Promise turns ² today) (@JIMINJennie6) reported

    @kim_marwa92 @pjmsing B*tch check the iTunes of that country. Other songs are charting there too. Go ask their stans. It's not our problem if your incompetency doesn't get you to chart there. Y'all don't share your plans, why should our fanbases do it? So you can copy? No thanks. F*ck off

  • ItsRibbs El Triste Titan (@ItsRibbs) reported

    V disappointed Back In One Piece, Ain't No Sunshine and Go 2 Sleep aren't on streaming service. Not for me though, cause my iTunes saved all that.

  • aprilreign91 Sope Enthusiast | Kyungsoo Simp⁷ (@aprilreign91) reported

    @yutasowl Also these so called “records” are forced and dumb *** hell most of the time. A lot of these “records” last for an hour and then the song drops down the iTunes chart or whatever. Like do these really mean anything if it’s not sustained? I hope I am making sense.

  • bertraar2 aaron bertrand (@bertraar2) reported

    I think i’m gonna go pick up an iTunes Card and transfer my Minecraft World to Realms and then Switch things up. I’ve a feeling it’s a loading issue that has something to do with the mechanical hard-drive and playing my my Switch and playing off a quick micro-SD should help.

  • jack_schorsch Jack Schorsch (@jack_schorsch) reported

    Just spent *5 hours* debugging my home NAS that stopped talking to any computers in the house. Culprit was a busted itunes media server (which started out default active, and I didn't disable it) that won't run on the hardware right. So it hangs up, trying to index to infinity.

  • Trev26 #AllTheseParties (@Trev26) reported

    @CKDunn67 Right my account was fine until today and boom I’m not subscribed. I’ve been using my iTunes account since 2019 and never had a problem like this.

  • FerrierPhotog Chris Ferrier (@FerrierPhotog) reported

    @TSN_Sports no audio on any of the 5 feeds on the app for Apple TV also there is a error to restore purchase for iTunes subscriptions to the TSN app on mobile

  • tay_garrish Taylor Alice (@tay_garrish) reported

    Guess I'll be manually changing everything to reflect the correct titles, images and album. What BS though that Taylor is fighting to reclaim her music and #iTunes is trying to deny her that recognition. Hopefully they'll soon realize it's a problem and someone will correct it.

  • jaboonday The Midnight Marauder (@jaboonday) reported

    @DJRTistic Only if it’s something i really want to hear and it’s not available to stream. I actually bought a whole CD (SOS Band-On the Rise) in 2020 because I’d been streaming it and it suddenly disappeared from every streaming service. Bought the CD so I could rip it and iTunes Match it

  • jamiekyaw EchoTheMonster (@jamiekyaw) reported

    @FutureboyWho @YouTube Sure it will be on some kind of PVOD service. I live here in Ireland and all cinemas are currently closed, however, I could rent GvK in the iTunes Store. Still goes the same with other WB films, so I think people will be able to watch it online shortly after its release

  • tokutofu_ Willem (@tokutofu_) reported

    @conman1161 on the streaming service they tend to do well with lyrics its more hit or miss on itunes

  • Notthesame777 Notthesame (@Notthesame777) reported

    I'm so confused about what's happening. So twitter,VPN, iTunes banned. But iTunes chart is still up ( not sure why the charts will be still there if the service is not available) and one uses VPN to use twitter from there.

  • VinVitch VIN | Taylor's Version (@VinVitch) reported

    If y'all don't remember SN has issues on Apple, Spotify, YouTube, Amazon from day 1 mostly cz it was managed by Vlending, an inexperienced company??? SN was never appearing on Apple music or iTunes search from the beginning itself It was added to wrong Spotify page+

  • ZeeKayMedia1 Zee Kay Media (@ZeeKayMedia1) reported

    This phone has worked well for me except one issue: No memory slot, and iTunes just wants even more real estate on my phone.

  • DisneyMarvels Disney Marvels Podcast (@DisneyMarvels) reported

    @LOTMmultimedia @DisneyDistance I don’t know why I’m having trouble finding this show on iTunes? Can you send me the link?

  • MTrider16 David Wedel (@MTrider16) reported

    @natecrane I don’t do the iTunes service though, just buy songs.