iTunes

Is iTunes down?

iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

 No problems detected at iTunes

iTunes problems in the last 24 hours

iTunes Outage Chart 12/05/2020 07:10

At the moment, we haven't detected any problems at iTunes. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Playback Issues 60.00% Playback Issues
  • Buffering 20.00% Buffering
  • Sign in 20.00% Sign in

iTunes Outage Map

The most recent outage reports and issues originated from:
United StatesGreensboro Playback Issues
United KingdomBarnsley Playback Issues
United KingdomBristol Sign in
GermanyErlangen Buffering
United KingdomLeeds Errors
MexicoGuadalupe Sign in

iTunes Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:
  • RudeMood7 π (@RudeMood7) reported

    @niltiac 1. reboot (hold power button and restart) 2. go to Go to Settings > [your name]. Scroll down to bottom. Tap Sign Out. then sign in. 3. make sure your payment settings are ok, go to Settings > Tap iTunes & App Store > Apple ID etc and make sure valid card details are entered.

  • researchnerdery Melanie Scala (@researchnerdery) reported

    I'm putting the phone down. While I sleep, tell me where you buy your digital music (to own, not lease spotify style) that isn't iTunes or Amazon.

  • ClintConlin Clint Conlin (@ClintConlin) reported

    Sheila's iPhone XS is goosed, can't even factory reset it using iTunes. No "genius" service in Glasgow stores means yours truly is getting sent to Edinburgh! Does anyone know the routine? My hope is they have different mechanism for full factory reset but failing that replace?

  • iambrandiemarie Brandie Marie (@iambrandiemarie) reported

    I lost all 2,080 songs, albums, & movies purchased from @Apple iTunes since 2008 (100% Brandie Marie error). Today, an @AppleSupport rep saved my world & restored all 2,080 purchases!!! I couldn’t be more ecstatic! #BrandieMarieDontFuckItUpAgain #ThankYouApple

  • IamMadeofBlackk Your Favourite Blackboy💆🏾‍♂️ (@IamMadeofBlackk) reported

    @BlvckDotun Problem for who no use iTunes #NoYawabyDeedeeJojo

  • Makanani68 Mindie (@Makanani68) reported

    @AppleSupport Need help with data transfer from 8plus to 12pro. Something is not working when backing up new phone from iTunes. My Apple Health app info didn’t Tfer over and I very much need that. Nor did ANY of passwords in settings. Please help 🙏🏽

  • powell1971_will Will powell (@powell1971_will) reported from Columbus, Ohio

    @KaylaKayden Software issue. You’ll just have to do a repair and restore with iTunes. It’s easy, but can take about 25 minutes

  • 3anglewheel Triangle Wheel (@3anglewheel) reported

    @wheetadzie Yeah I made 3 desktop wallpapers out of it. Thanks to this though that there's a point in buying the album off itunes coz we already pay streaming service subscription anyway it feels dumb to buy the album if not for the digital booklet.

  • Altavistagoogle Altavistagoogle🇨🇦 (@Altavistagoogle) reported

    @keincolor Apple TV is iTunes. The service is called Apple TV+. If you tap on search in the Apple TV app, you will notice Apple TV+ is actually quite popular (no doubt the free trials help).

  • ppnovostick Anxious American (@ppnovostick) reported

    @MetroidMike64 and on top of that, to own it on a service that only gives you access as long as you're a subscriber. People should have just waited to purchase on iTunes or VUDU if they wanted to own it that badly

  • prodsuega sue⁷ (@prodsuega) reported

    idk how many times I’ve said this, but for the kside issue things like kchart we have no power for that and we shouldn’t just focus on that too.. we could work on the international achievements things like itunes spotify youtube etc let’s not dwell on the negative side only

  • catchkeyz Lmfao (@catchkeyz) reported

    What’s the point of a streaming service if they remove music? I just went ahead and bought it off iTunes. That’s my jam!

  • jaysarbayday cristina yang’s shoe (Sam) (@jaysarbayday) reported

    Who was gonna tell me that Dicked down in Dallas is a real song on iTunes

  • wardentabris a spooky penguin 🐧👻 (@wardentabris) reported

    mmm tried to put more music on my phone and had a syncing error and now the computer i have itunes on has just taken about thirty minutes to restart

  • pinkjiaers kayla ♡༄ (@pinkjiaers) reported

    @formoftherapy - no promotions on ig or tiktok - wrong release dates on iTunes albums - careless errors on their album poster - no youtube ads - no mv trailer - no showcase - pre-orders out of stock.. PRE-ORDERS.. and now in their 1st week

  • jamesjhaeck James ☂️ Haeck (@jamesjhaeck) reported

    @aMoxen_ You're right! But the problem is the Share Audio tool won't share music playing in iTunes. I'm not interested in rebuilding my playlists in YouTube except as a last resort.

  • hereiam444 •G@^|ñ (@hereiam444) reported

    @chrissyteigen You need to get shazaam so you don’t have this problem again. It will recognize any song and even link you to iTunes to get it

  • caperclaw caperclaus 🎅 (@caperclaw) reported

    I hate music competition shows now. It's not about singing. It's about taking well known songs and slowing them down so much they sound unrecognizable so they can try to sell more copies of it on iTunes.

  • jlangr Jeff Langr (@jlangr) reported

    "we have something pretty good, let's just break it." -- Apple designers, post-Jobs. iTunes sync worked and wasn't terrible. The Music sync process is now bad and broken (first time trying under Catalina; that's how often I bother with iPods anymore).

  • carigervin Cari Wear a Damn Mask Gervin (@carigervin) reported

    iTunes has been deleting **** for years and I never got rid of my CDs, so it's mostly not terrible, but it's now deleted every Gin Blossoms song except Hey Jealousy AND YES I IMPORTED THE WHOLE ALBUM and I'm taking this very personally.

  • NvrRtrnToZork Kevin Marciniak (@NvrRtrnToZork) reported

    Trying to submit the W-9 tax form needed to complete the Paid Apps agreement with @Apple @iTunes. But their support either doesn’t understand that or somehow thinks that it’s a developer technical issue??? The error that I keep getting: “The Tax ID entered can not be used."

  • TheJamesBJones James B. Jones (@TheJamesBJones) reported

    Well, I attempted to contact @AppleSupport through Apple's site, which let me send an email explaining my app store problem, which was promptly answered by an iTunes agent who directed me to contact Apple Support through the site portal I had just used to contact them. Groovy.

  • TheJamesBJones James B. Jones (@TheJamesBJones) reported

    Well, I attempted to contact @AppleSupport through Apple's site, which let me send an email explaining my app store problem, which was promptly answered by an iTunes agent who directed me to contact Apple Support through the site portal I had just used to contact them. Groovy.

  • RedDave14 David F O'Connell (@RedDave14) reported from Garrane, Munster

    @splitmind_de Yep, fired up an old Mac running Snow Leopard, but iTunes couldn’t communicate with the Apple update servers; it does try to update on my MacBook Air, but keep getting errors...

  • fringe242 kb (@fringe242) reported

    @iTunes I must say helping you costumers is very lacking and the so call technical team need a better grounding in English I have a issue trying to get in to my old iTunes but no help is for coming I was getting firs I phone but not now

  • NICKIDOJACAT Anaconda to 1BILL (@NICKIDOJACAT) reported

    @gabescoochie @DojaCat It dropped last night at Midnight with all the new releases.... it was on Spotify/Apple, but I bought it on iTunes, so that’s why I still have it, cause it got taken down after like an hour or so..

  • LAAAA La (@LAAAA) reported

    @dragon15a @MrAndrewCotter I didn’t know Apple did audiobooks! I wonder if it’s because my computer has been out of use, or that iTunes was shut down summer 2019, or if it’s because I get audiobook loans through my library. Audible, which is what Amazon offers has monthly fees that I refuse to pay.

  • tinabf Tina Foote (@tinabf) reported

    @CampPaDrew @Colmci17 @richteamusic I weakened... and am happily listening to #FlowersforMrsHarris on iTunes. Re-installed and am now feeling all the joy. Only problem is - how do I get iTunes to stop stopping after every track?!

  • cwordenmusicman Carl Worden (@cwordenmusicman) reported

    What streaming service(s) does everyone use for listening and/or downloading music? Amazon music? Spotify? Apple/Itunes? Other? Just curious

  • UnoriginalMale Soap Scum (@UnoriginalMale) reported

    @CrimJimmegan @letsgo2thephone It had its own software, which honestly I liked better than iTunes, and I am pretty sure they had their own music service you could buy but it wasn’t required

iTunes Most Common Errors

List of the most commonly reported error codes and fixes:
  • 1009
  • 14
  • 1604
  • 2203
  • 2324
  • 2502
  • 2503
  • 3150
  • 3194
  • 3212
  • 3253
  • 3259
  • 4000
  • 4013
  • 42110
  • 42404
  • 4261
  • 45075
  • 50
  • 5105
  • 6
  • 8003
  • 9
  • 9006
  • billing zip code
  • cannot connect to itunes store
  • card code
  • gift card
  • login status
  • msvcr80
  • msvcr80.dll
  • unknown error