iTunes

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

Problems in the last 24 hours

The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

iTunes Outage Chart 11/21/2024 06:10

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Most Reported Problems

The following are the most recent problems reported by iTunes users through our website.

  1. Errors (50%)

    Errors (50%)

  2. Sign in (25%)

    Sign in (25%)

  3. Playback Issues (25%)

    Playback Issues (25%)

Live Outage Map

The most recent iTunes outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesDaytona Beach Playback Issues
United StatesLos Angeles Errors
United KingdomHarrow Errors
EthiopiaAddis Ababa Sign in
DenmarkCopenhagen Sign in
United StatesPerkasie Playback Issues
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • chukydyk2 chukydyk (@chukydyk2) reported

    @apartovi I don't see this as any lesson than oppression and stealing by tricks from Steve. Why would he go ahead to build into iTunes your sidebar after turning you down?

  • chukydyk2 chukydyk (@chukydyk2) reported

    @bummite I don't see this as any lesson than oppression and stealing by tricks from Steve. Why would he go ahead to build into iTunes their sidebar after turning you down. This is practically intimidation of a kind after hearing them pitch

  • mhizfelz Pumpkin (@mhizfelz) reported

    @akintheodox Download iTunes for desktop,was having similar issues plus I couldn’t connect my phone’s hotspot to my laptop.

  • shrekgraphics spoop dogg (@shrekgraphics) reported

    @BeatyoftheMeaty Led Zepagain. They aren't actually too bad and are considered one of the top Led Zeppelin tribute bands. iTunes just had them on their platform to try and mitigate the problem of not having official Led Zeppelin music back then. I just thought the review was very memorable.

  • Zingoe Zak (@Zingoe) reported

    @Liamcazza I'm on bit it's been crappy, although tbh I thought it was just iTunes and ESO servers. Not like that outage that knocked it out a few weeks back

  • cbmcgoo c.b. mcgoo (@cbmcgoo) reported

    @abigailm1971 @rfrdrch Tell them you have a cat with issues that needs some expensive vet treatments (mmm treats) and that you would appreciate some iTunes gift cards in $100 denominations.

  • _NiRuX_ _NiRuX_ (@_NiRuX_) reported

    @ijordizon @jonotan86 That's the actual problem. Using iTunes or the switch app both are a pain. Assuming it even works to begin with.

  • Optus Optus (@Optus) reported

    @SW0RDIE Okay so the SIM reader in the handset is not working? Is there any chance that there is a software issue with the phone that is causing it to not read the eSim as well? Have you done a full backup and restore using the latest version iTunes? Meg

  • efeatherston Ed Featherston (@efeatherston) reported

    so started working with them on that, went to log into appletv with my new id, and get error, i need to log into an iPhone or iPad first, or into Itunes! (we all remember itunes, didn't even know it still existed). had to download itunes, log in, get setup and enter coupon code

  • bbl0ckhead HM (@bbl0ckhead) reported

    @PhantomPhily @IGN But the subscription you pay for is for Apple TV+ and that’s the service we’re talking about. Of course iTunes content like is separate but that’s not part of TV+. Everything under the TV+ tab is the service that we’re discussing here.

  • chung52057510 💜☀️𝑳𝒂𝑳𝒂🌻💜 (@chung52057510) reported

    How to do iTunes give away? I mean... acc need an credit card detail to pay, should I have their iTunes acc and fill up the detail and then purchase? I just want to make sure that won't cause issue... #มิวศุภศิษฏ์กับเช้าอันสดใส

  • pirgovgeorge george (@pirgovgeorge) reported

    Barbz, weve dropped down on the itunes charts lets get back up there!!!

  • yoonbyss mio (@yoonbyss) reported

    i cant buy bp nooooo my itunes(?) is not working 😭😭

  • rastamiller daniel (@rastamiller) reported

    The Jesy Nelson track is down to number 3 on iTunes and doesn’t even seem to be charting on Spotify. Maybe it’s over already… #Boyz

  • GiraffePlays Torben 🏳️‍🌈 (@GiraffePlays) reported

    @_HeyThereNat @realjessamica92 Yes, when I worked in cellphones we got a lot of people coming in with this issue. You can do a hard reset on iTunes or a combination of buttons…not sure what they are anymore but sometimes it worked.

  • kasper11996 kasper (@kasper11996) reported

    @marcelmart0 @zollotech I went back to iOS 15 using iTunes and the problems are all gone for me.

  • MeliaTheMuffin ✨Muffin✨ (@MeliaTheMuffin) reported

    @rayilicious @Kotaku After Steam came out PC piracy decreased, music piracy dropped after iTunes came out, Movie piracy with Netflix, piracy is a service issue, if you offer a better service than the pirates people will use it.

  • JerryBFlory Jerry B. Flory ❌ (@JerryBFlory) reported

    I would have @AppleTV if they didn't insist I have iTunes. Shouldn't need more than username and password like any other streaming service.

  • surajwank Suraj (@surajwank) reported

    @apartovi When Apple released iTunes which was a rip off of iLike, wouldn't that make a legal case of copyright issue? Didn't you fight for it?

  • Jahzz0 Knation | Jahzz0 (@Jahzz0) reported

    @ebinlaw @luigifan92800 There is nothing wrong with emulation, but there is a fine line between emulating a product you own, and outright stealing it. It's mindsets like yours that gets us into trouble, no offense. So if your artist makes an album on Itunes instead of spotify, you're gonna steal it?

  • conservcoach ConservativeCoach (@conservcoach) reported

    @NewStyle303 @markalamb @ggreenwald The problem is that it violates the Sherman Anti-Trust Act. Anticompetitive agreements to suppress competition are prohibited-and thats exactly what happened to Parlor. It wasn’t just hosting-Google Play and iTunes refused to allow the app a place-monopoly against a competitor

  • bryanOS Bryan (@bryanOS) reported

    I prefer to get a physical disc wherever possible but I wish all movies were on the same service. A majority are on Apple TV / iTunes but also a bunch on google now.

  • ashestoashes80 Ashley Goode (@ashestoashes80) reported

    @kelly_rdc 1)Nice selfie! 2)You have a lot of followers on Twitter. 3) Facebook is down 4)You can get rid of cable and just stream your shows. 5) I listen to music on Spotify not iTunes. Lol. I could go on and on!!

  • gotumms146 Chris (@gotumms146) reported

    @MeliaTheMuffin @rayilicious @Kotaku Music piracy did not decrease when iTunes came out. People were still heavily pirating music using apps such as LimeWire. It was happening at such a high rate that news companies made multiple stories about piracy in 2007, because it was still a huge issue

  • Anfunny Anfunny™ (@Anfunny) reported

    Spent most of yesterday combing through my ginormous iTunes library after getting an error at launch about a damaged file. A backed up copy from Sept 17th was there but I still had to find 3 weeks of curation! I’m too old for this ****. 😮‍💨

  • cruelmotions ¿ (@cruelmotions) reported

    @starboypunk and sometimes itunes is down at the time of releases or doesn’t get updated on time. so stupid 💀

  • efeatherston Ed Featherston (@efeatherston) reported

    Went to lockout page, options were send email or answer security questions. small problem, this was my old apple id back from the itunes days when kids were young and had ipods, and apparently the email for reset was my old work email which i no longer have access to

  • ale_watches_tv_ Ale Watches TV (@ale_watches_tv_) reported

    @TheChallengeMTV why can’t I watch the new episode on @iTunes ? It’s not up and now last week’s episode is down too! HELP

  • lonkboi diluc_gaming 🔥 (@lonkboi) reported

    My computer keeps saying there’s a ‘problem’ with my ipod but it works fine on it’s own. I really don’t want to reinstall itunes because I’ll have to import all my music again and that will take hours 🥲

  • juanjoseluisgar Juan José Luis Garcí (@juanjoseluisgar) reported

    @JohnLMacFarlane It might sound old school but because I like to backup my text messages and all the data I use iTunes backup on my Mac. Then I plug the new phone and restore from it. Never had an issue. Wall papers and screen and icon locations were preserved.