Is iTunes down?

iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

 No problems detected at iTunes

iTunes problems in the last 24 hours

iTunes Outage Chart

At the moment, we haven't detected any problems at iTunes. Are you experiencing issues or an outage? Leave a message in the comments.

Most Reported Problems:

  • Errors (50.00%)
  • Playback Issues (50.00%)

iTunes Outage Map

The most recent outage reports and issues originated from:

iTunes Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:
  • chasemylovex dwas.mp3 (@chasemylovex) reported

    @unic0rnguts no bby. there was a period where the hate started to affect his numbers. like journals era, all the songs went #1 but plummeted down iTunes. pretty sure the sales were never revealed bc they were bad for his standards. nobody went to go see his 2nd cinema doc as much either

  • deadblackjack ARTBOM💋 (@deadblackjack) reported

    shallow still #1 on worldwide itunes months after release... delete this mess and sit down somewhere 💀

  • deadblackjack ARTBOM💋 (@deadblackjack) reported

    shallow still #1 on worldwide itunes months after release... delete this mess and sit down somewhere 💀

  • Denton79 Paul Denton (@Denton79) reported

    @iTunes your customer service is non existent. You've locked me out and you're sending my password reset to another email address that isn't mine. Security non existent. You truly are terrible

  • CrankyOtter CrankyOtter (@CrankyOtter) reported

    @elliotfintry I have that issue with a few songs. They’re great on youtube or other sources but underwhelming on itunes. I can probably compensate with sound controls but I don’t want to have to.

  • DjSettle DJ Settle (@DjSettle) reported

    @Nikki198705 @rhonda8903 @samstein @senatemajldr @BarrackObama @amazon @iTunes @BrianKolfage @CBP So what you’re saying is it’s a policy issue #1. But your “invaders” do their time before they’re deported. It’s a good try. 👏🏻

  • emjay1216 moranda reaux (is tired) 🖤♿️🎀 (@emjay1216) reported

    @poppyoa @itsmekirstyy_x Go to settings on your phone and find the iTunes and App Store and sign in. It’ll ask for the verification and txt you a code which should open a new pop up for you to enter it

  • antonkudin Anton Kudin (@antonkudin) reported

    iTunes team finally settled on this action for Space press: scroll page down if possible, pause if not. Baffling.

  • debss79 deb🌻 (@debss79) reported

    This iTunes is not working on my moms computer and I’m getting reallllly aggravated 🙃

  • Usny Usny (@Usny) reported

    Gudako: I’LL BE RIGHT BACK I NEED TO BUY SOME (itunes) CARDS Illya: Oneechan, the event isn’t for a little while yet! Calm down!

  • DaveThomson10 Dave Thomson (@DaveThomson10) reported

    @AppleSupport Bought my first Apple device (Apple TV 4k). The worst experience ever!!!!! First the box wouldn't accept my apple ID password. Support said it's s/w error. Now the box needs an itunes account, but itunes gives an error saying contact support. Support says closed!!!!

  • clairewadham Clairebuckle (@clairewadham) reported

    I've only downloaded @BBCSounds to continue to get #Fortunately. Why they have to stop the great @janegarvey1 and @fifiglover on @iTunes I've no idea. If #bbcsounds is popular it's all down to these two. #itwasntbrokedontfixit #forcedtodownloadbbcsounds

  • DammitColeman Coleman™ (@DammitColeman) reported

    @life2daylive @CapnAverage @BRBtim Hey Nellie, I've fixed the issue and it should room out to iTunes soon.

  • icze4lionV2 Cobalt (@icze4lionV2) reported

    @fiercetweed Two problems: the music industry is different in how it works from tv/movies, and content owners are wary of itunes so they're moving elsewhere. And it might be too costly to Netflix to offer a deal that content owners would find favorable.

  • Ltampkins Larry Tampkins (@Ltampkins) reported from Maidstone, England

    @talkSPORTLive @thomasjrennie @D_C_W @acast @iTunes @Spotify Your website is down and your live stream isn’t working WHAT IS HAPPENING

  • deadpassing nelly @ KNIGHT KILLERS V2 (@deadpassing) reported

    yall..... i tried to buy jp itunes cards and it didn't work...... i am down to 1 dia......... press f

  • jayatflight jjjjjjjaaaaaaaaacccccccccoooooooooobbbbbbbbbbbbbbb (@jayatflight) reported

    And i'm assuming that itunes got this problem from having features tacked onto it. After all, itunes is over 10 years old. it has had many *many* features tacked onto it, while this new client is just a few days old and has one purpose.

  • sandcrawlercast The Sandcrawler Star Wars Collecting Podcast (@sandcrawlercast) reported

    *scribbles down on paper, "SHOW TITLE." *crumples up paper, grabs new paper, writes, "HOLY NUCK FNUCKLES." "grabs a third sheet, writes, "DENGAR HAS SIDEBURNS." Mutters under breath..."dang Clean rating in iTunes..."

  • Keily_Dallas Keily (@Keily_Dallas) reported

    @_abbathon HAHAH “big plans” by Why Don’t We it’s 1.29$ I think and you go to iTunes Store and scroll down until it says send gift

  • LyndsayCrowder Lyndsay Crowder (@LyndsayCrowder) reported

    We bought A Star is Born on ITunes at 9pm and it’s STILL downloading this is a PROBLEM that Apple needs to fix.

  • MomJB41 Jamie Brown (@MomJB41) reported

    So try Mexican town they might be able to find you a Google card or an Amazon card or an iTunes card cause I'm gonna be stuck at home sorry but try me again I'm a down home June girl you piss me off you'll know and if your nice maybe I'll be nice to so try me boys cause we

  • InochiPM 命PM (@InochiPM) reported

    Also on the note of Apple Music, I had to go hunt down a copy of Do What U Want because since it was removed from iTunes it got removed from my purchased version of Artpop :/ Like thanks i payed for that whole album take the songs away i payed for i guess.

  • agilethumbs scott (@agilethumbs) reported

    @benthompson I vaguely remember someone making a website that instantly took you to your App Store/iTunes subscriptions and Apple forced them to take it down.

  • TheMoshkina Natasha (@TheMoshkina) reported

    @sermorott1980 @NianticHelp @NianticLabs @NianticEng Go to your iTunes store account and select receipt for your in-app purchase. Report a problem by selecting reasons that will prompt you to report the problem. Support team will investigate with you, provide proof and get refund!

  • unicornlandx Moon Bebé 🌜 (@unicornlandx) reported

    I bought an iTunes card and it’s not working it says error but how is that if I bought it @AppleSupport

  • bdockins1 Brad Dockins (@bdockins1) reported

    @Erick_Willis I read somewhere that’s it’s around 216 spins per dollar... a single to buy on iTunes is .99 to 1.29... Spotify screws the artist. Hands down

  • justwekz hot but a psycho (@justwekz) reported

    @SoleLifes of course he’s not, he’s no where to be found on iTunes, this happens all the time with this rappers and rap albums — bunch of songs be on apple music but they fall down really quick. the same thing happened with thank u, next when metro boomin released his album.

  • _sexualgrande2 Rene (@_sexualgrande2) reported

    ITunes #1s peaks around the world NTLTC: 93 Problem and 7 rings: 79

  • Mercules904 Mercules904 (@Mercules904) reported

    @petexnasty Dude I honestly have no idea why it would do that... we just have iTunes pull from the RSS fees from SoundCloud but that seems like an iTunes problem

  • Bills169 Bill (@Bills169) reported

    @JoyAkinsolacare dont think it is true love. Wait until she runs out of cell service. She wanted iTunes cards to keep talking to me. Buyers be aware. Too bad. So sad.

  • cindyloveleee Cindy Hernandez (@cindyloveleee) reported

    @iTunes Please take R Kelly music down from your iTunes Store already. #MuteRKelly #TIMESUP

  • goawaymarcus MARCUS SAINT 🧜🏽‍♂️ (@goawaymarcus) reported

    iTunes had an issue with the cover art so we had to change it and redistribute.

  • 9a99d813ba3e471 My Info (@9a99d813ba3e471) reported

    @Fred95696178 When they say they love you forever before you've introduced yourself, I'm thinking there may be an issues, just saying. Oh buy the way can you send some Amazon Gift Cards, not iTunes. At least at Amazon there's to actually, LOL have a great weekend, I'm officially outa here

  • anthonyd1919 🎰 (@anthonyd1919) reported

    The Bostonians tried to outnumber me but don’t worry NJ/NY listeners I’m still holding it down, be sure to tune in to this weeks episode on iTunes and SoundCloud. Talking football, baseball, and trash to these goons is always a good (and entertaining) time.

  • distinctivename Brendan B. (@distinctivename) reported

    @spenceholla @siracusa I’ve done this many times when I discover that the master provided to iTunes has serious problems.

  • baedecisons ً (@baedecisons) reported

    @EVERLASTGRANT @fentyrings @WillaCrave it just released. 16M views in 18 hours. #1 on itunes chart. sit down dolan twin fan.

  • mistahbuhau David Bu Hau aka Producer Dave (@mistahbuhau) reported

    @SquarespaceHelp Great! Most people don't listen that far back and I understand that RSS feed file size can be an issue sometimes. It's not a huge deal, but it would be nice for iTunes to go all the way back. Thanks! Your company offers incredible support.

  • proudoftwoboys Matt Habedank (@proudoftwoboys) reported from Cincinnati, Ohio

    @JD96ROCK @netflix @PrimeVideo @iTunes @quietplacemovie A jail broken fire stick!

  • PettrucioOrtiz Patrick Ortiz (@PettrucioOrtiz) reported

    @AppleSupport Hi, I'm having a problem deleting an old iTunes U episode that got moved over to podcasts app. The developer no longer upkeeps it. I've deleted it many times and tried changing a bunch of settings but it persistently tries to download to my phone. Please help!

  • slugguls ladyslug (@slugguls) reported

    @AidenHatfield Argh stupid itunes had it years ago so though be easy to just sign in annd buy But no asking to send verification cide to a phone i no longer have I will figure this out Sounds really good :)

  • JeonMicDrop 💫 (@JeonMicDrop) reported

    Problem is we dnt know if they will continue dropping everything at once or do it by singles. Or if they open itunes preorders like western artists do

  • Minus1Digit 9Fingersᵀᵁᴿᴮᴼ(Jeremy) (@Minus1Digit) reported

    @DarkFilly @elizibar @GeekyBugle01 I would say just digitally purchase what you want off of amazon or itunes but there was that story where someone's movie they bought off itunes was just taken out of his library. ... So building a server is the best choice.

  • hieronymus_burp Hieronymus Burps 🥦 (@hieronymus_burp) reported

    @AppleSupport "there is a problem with the iphone that requires it to be updated or restored" - currently in iphone recovery mode. It then attempts to install the update, phone is at apple logo until itunes says this cannot be updated and needs to be restored

  • not_danno NotDanno. Follow the Money. (@not_danno) reported

    @MuellerSheWrote @navalny Only @RemainiacsCast , since the Speaker of the House is forbidden from screaming ORDAAAAAAAR into a mic for half an hr and releasing it on iTunes each week until he steps down from the role.

  • Gemma_H_82 GemmaH🎮 (@Gemma_H_82) reported

    @patience_keeney @WineandCrimePod @WINC Sooooo, if you’ve got Spotify head over and listen there as the episode does play there. It seems to be an iTunes issue as wont play on my iPhone or iPad

  • krislong_99 Kristyn Long (@krislong_99) reported

    Dear @AppleSupport , I have grown to HATE iTunes. I continuously have to fix issues. Please make it better for those who don’t want streaming services. Sincerely, frustrated college student

  • mixesntapes Mixes 'n' Tapes (@mixesntapes) reported

    It's the bruh bruh, G Sleazy, layin' down some bars on his new album, G $hit. Download it now on iTunes.

  • her__mood Mrs. Moody (@her__mood) reported

    No. But I remember downloading a song. Scrubbing it down to 20 seconds saving it to my iTunes and uploading it to my phone. 😊

  • plumnini ruë (@plumnini) reported

    anyway just gonna give my two cents, the issue fans had with ari and sb abt the xenophobic comments they made is them saying he’s using B O T S to reach his position on iTunes cuz they don’t believe a Chinese artist like KRIS can chart that high with real fans. Period.

  • FunLoC_Fan FLC Fan (@FunLoC_Fan) reported

    @BrianFastLeiser @JustinDMayhew @funlovincrims @iTunes @Spotify @OfficialHuey @frankflc3 @BrianFastLeiser - I will see if I can report it to @itunes as an issue. It has been posted like this since it was listed for preorder weeks ago. I just thought it would get fixed by release date.

  • deanclabrough Dean Clabrough (@deanclabrough) reported from Brisbane, State of Queensland

    @cue @tim_cook Can you please sort out the problem of iTunes movie rentals continuously pausing on my iPad Pro all the time… playback is unreliable when I’m on a plane. Thanks.

  • s_lynn003 Samantha (@s_lynn003) reported

    @p_wallace @olddominionfan @OldDominion I had the same issue last night. It’s still tough to find when just searching iTunes now. I had to use their link.

  • smnthac_ solo✨star (@smnthac_) reported

    @djtcell @808snCarShakess The industry was loosing millions due to pirated music on platforms like limewire. Then itunes changed the game with being able to purchase albums & songs digitally. Now streaming service exist. The industry had to adapt and soulja boys career had nothing to do with any of that.

  • intheblacklodge Alex Staherski (@intheblacklodge) reported

    @sansdn There's an option (or at least there is in the old version of iTunes I have) to set tracks as "part of a compilation" that fixes this problem. Though it is REALLY annoying that it doesn't check that box by default.

  • Orig1NewTChalla T'Challa (@Orig1NewTChalla) reported

    @JesusMSantiago8 @dresedescobar @Puertorock77_ Stream is a functionality that increases profits over physical medium. Netflix/hulu/prime/itunes are killing physical media. Eventually gaming will see the same trend. best way to ensure success is to offer a sub based streaming service that allows you to take content everywhere

  • railwaykings alice (@railwaykings) reported

    ummmm okay so maggie rogers. her album's out. and itunes won't let me buy it bc apparently 'the item is being modified.' like this is a terrible business plan

  • cosmic_hylian Skye Bees (@cosmic_hylian) reported

    @DaveSau19811995 @AidenHatfield There was a problem with iTunes, we're still waiting for Aiden to make an official announcement 💜

  • DavidFeng David Feng (@DavidFeng) reported

    Bad governance and horrifically censorious arts/culture policies brings down its culture as well. Now intentionally avoiding Mandopop in my iDevice/iTunes playlists.


    what if the announcement is just tyler saying that we need to calm ******** down and buy trench on itunes.

  • sarahlance Sarah Lance (@sarahlance) reported

    @sarahebourne @crystallyn I would escalate, and don’t stop until you get the problem solved. I had a problem with unauthorized charges on itunes at one point, took hours but I got them to reverse them. Made me wonder though.

iTunes Most Common Errors

List of the most commonly reported error codes and fixes:
  • 1009
  • 14
  • 1604
  • 2203
  • 2324
  • 2502
  • 2503
  • 3150
  • 3194
  • 3212
  • 3253
  • 3259
  • 4000
  • 4013
  • 42110
  • 42404
  • 4261
  • 45075
  • 50
  • 5105
  • 6
  • 8003
  • 9
  • 9006
  • billing zip code
  • cannot connect to itunes store
  • card code
  • gift card
  • login status
  • msvcr80
  • msvcr80.dll
  • unknown error