Is iTunes down?

iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

 No problems detected at iTunes

iTunes problems in the last 24 hours

iTunes Outage Chart

At the moment, we haven't detected any problems at iTunes. Are you experiencing issues or an outage? Leave a message in the comments.

Most Reported Problems:

Errors
(50.00%)
Sign in
(28.57%)
Playback Issues
(10.71%)
Buffering
(7.14%)
Audio Quality
(3.57%)

iTunes Outage Map

The most recent outage reports and issues originated from:
Oviedo Sign in
Gloucester Sign in
Melbourne Errors
Seebad Bansin Sign in
Toulouse Playback Issues
Melbourne Errors

iTunes Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:
  • WldCat Cat (@WldCat) reported

    @DisneyPlusHelp I prepaid in September but when I login it wants me to sign up for a subscription and provide a credit card number. The app wants me to agree to paying thru iTunes. Any help would be appreciated. 🙏

  • jabirraju Jabir Ali (@jabirraju) reported

    @MilkmanPlugins are you not working for your admob ane updates for iOS and i am unablle to publish for iOS due to your ane not updated anymore. using ane shows invalid architecture bug by apple when uploaded to itunes.

  • cloetechris6 Chris (@cloetechris6) reported

    @dorianzlatan @RevolutApp @Medvjed Happened to me purchasing on iTunes now definitely a problem on @RevolutApp side

  • Exzabion キングX🥀 (@Exzabion) reported

    Can someone tell me why @Omarion took down ”temptation” down from iTunes. Mann that whole ollusion album was 🔥

  • therealmuncie Graham Muncie (@therealmuncie) reported

    @ScotsFootyCards Use Anchor for mine, no real complaints only small gripe was took around 8 days for it to get the first episode approved on iTunes but not sure of that was an apple or Anchor issue

  • antovolk Anton Volkov (@antovolk) reported

    @pardonater @DrRossGeller_ problem is that iTunes is only clean way to get UK-based billing into D+. Apparently Google Play, getting a US account for that has worked for some, though it does appear more complex as a solution (see reddit DisneyPlusVPN)

  • ArtufexPro Artu Fex (@ArtufexPro) reported

    @DJNickMarino CDs and iTunes purchases. streaming service is a scam

  • WebArchivist WebArchivist/Ashley (@WebArchivist) reported

    @BrantleyMichael @NCArchives No problem. I'll try to remember to tweet about it when it's on iTunes so folks will have a heads-up.

  • EvilLord37 EvilLord37 (@EvilLord37) reported

    @Ariandana @Zenrotto No, It’s not that the app itself is shutting down. It’s just if you had it for a while then your forced to delete it and re install if Apple catches you having the app, so what you want to do is transfer your saves over to a iTunes then transfer back

  • PashaSolonin Pasha Solonin (@PashaSolonin) reported

    @akasan I hope they will release it on ITunes. I don’t want to pay hundreds of dollars for their precious Disney+ service to watch the show. I’d rather pay once than paying multiple times.

  • taytingzz e🌾 (@taytingzz) reported

    @taystellar End game could've easily been a hit if she released it when it was top 10 on itunes and getting decent streams... the issue was she released it way too late ⚰

  • BTSisSoAmazing 💜💜make it right💜💜 (@BTSisSoAmazing) reported

    @btschartdata Finish tracking week stromg!! I'm down. I really just want #1 on u.s iTunes dang it

  • crybabyxgrande (@crybabyxgrande) reported

    @granhoney @FalseSnow @musicnewsfact @justinsbiebrs @justinbieber no one uses itunes there is a reason it’s getting shut down

  • moonjam AJ Jefferies (@moonjam) reported

    @TillyTweets @Looped_Failure You still need to pay for the service (via credit card or itunes vouchers...etc.), but you use a VPN to convince it you're located in the states.

  • PhillowThwala iSwazi_LoMnyamande (@PhillowThwala) reported

    Wake up 🕡go to work 🏢connect to WiFi📶, sign in to Instagram👤 watch models and celebs 😄 tune in to iTunes 🎶🎶new music 🙌🙌download series👲, download movies💀go home eat 🍝and sleep💆. So wish the soccer leagues was open😒

  • DarkMatterzine Dark Matter Zine (@DarkMatterzine) reported

    spoke to @Applesupport today. not only did they not fix anything but now my apple tv is broken, can’t watch most of what i’ve bought on itunes, the ipad won’t screen mirror to tv as of this afternoon, mac won’t stream to tv either. after spending an hour logging in over and over.

  • DarkMatterzine Dark Matter Zine (@DarkMatterzine) reported

    I spoke to Apple Support today. Now my Apple TV is broken. It was working before I spoke to Apple Support. Tell me again why I have spent money on iTunes the TV programmes I can’t watch @AppleSupport

  • christawolf94 Christa Mactíre (@christawolf94) reported

    @joan_of_orc The US iTunes has it, ditto Google Play. Funnily enough I’m having a similar problem with the BBC 2 sitcom of the same name!

  • JJungko65487080 JJungkook💜 (@JJungko65487080) reported

    tags for BTS as something negative then that's your problem🤗😘 Now go stream and buy persona on itunes #BuyPersonaOniTunes #IPurpleYouDay #BTSPavedTheWay @BTS_twt

  • exploit3dguy Exploit3d (@exploit3dguy) reported

    @sakkadahp You really helped I couldn’t login to iTunes Store and AppStore but now I m logged in . Such a nice trick

  • StannettSteven Steven Stannett (@StannettSteven) reported

    @applesupport @iTunes @apple so since being loyal to you since 2003, it’s utterly disgusting that you just hide behind your ‘terms and conditions’ when you’ve had money off me twice for same service. £9.99 a month since 2017 and you only tell me October 2019 I’ve paid twice

  • thatwordgrrl Trickster Immigrant (@thatwordgrrl) reported

    @KrysMcFly Sign up for [streaming service]. Watch [show]. Cancel [streaming service] until next season is up. Or just get it all on iTunes one day after the ep airs. Still cheaper than having a gazillion services.

  • stylelightup H. (@stylelightup) reported

    @Iighttsups @MLA1113 @altadobbe07 Yeah I just took it,, it never fell it’s just a glitch that shows Celine #1 but when you click it she’s like #12 And ya but iTunes also has went down a lot on sales

  • TMAN2999 Impeach Brian Daboll (@TMAN2999) reported

    @B_Sungam @iowajustin @IbekweEzinwa @RBReich "Netflix isn’t a monopoly yet"... "They have competitors such as Hulu, Comcast, Vudu, iTunes and HBO’s streaming service"..... just because you are the best or most efficient doesnt mean you are a monopoly.... the 2nd company on this list isnt a monopoly... and the acrylic saysSo

  • MohamedOmar165 عُمَرٌ 🌙 (@MohamedOmar165) reported

    @devfusediboot -Cellular -iCloud -Siri -Dictation -iTunes Syncing (even on Airplane) -iMessage Appstore works but if u get any problem downgrade to ios 13.2 then bypass again

  • haseulsthighs OLIVIA DAY (@haseulsthighs) reported

    is my iTunes not working or.

  • n_ibacache Nicolas ibacache (@n_ibacache) reported

    @ashleyyyyx4 @disneyplus @VIZIO The issue is I’m living in Chile, I need to use the vpn to log, now I want to buy 1 gift card of iTunes for pay one month but I don’t want to lose money

  • TouristGally Samara Wagner (@TouristGally) reported

    @JUSTINtime4aLAF @Tyranityler iTunes has these out of order as well but so far (I’m in the second season) there haven’t been any major continuity issues.

  • samlovesjodie Samuel Brewer (@samlovesjodie) reported

    @jaas666 @themckims @VIZIO @rubickqube @disneyplus I have an Ipod touch that is a few years old. Isn't updated with the correct operating software to run Disney+. In order to update we have to connect to Itunes to update but laptop is down.

  • bowtruckles mary kendall 🌙✨ (@bowtruckles) reported

    @crushkid overall i used headphones all the time and still do and didn't find the new lack of a headphone jack to be a problem at all! so if you're comfortable with the iphone model and you like your itunes i don't think you should feel like you gotta switch!

  • Katej0007 Lostforwords (@Katej0007) reported

    @AppleSupport When I go to sync, from either iTunes or Finder I select iPhone and choose Photos, I select the albums I want to sync but they don't, I had no issues before, I do not receive any errors

  • Yolanda05015220 Yolanda Rubio (@Yolanda05015220) reported

    Sales tax on digital downloads has become an issue within different states. Every state has a different definition on what is a “digital product.” Therefore, it may be taxed or not taxed depending on the state. Ex: A state may tax iTunes and not ebooks

  • Yolanda05015220 Yolanda Rubio (@Yolanda05015220) reported

    Sales tax on digital downloads has become an issue within different states. Every state has a different definition on what is a “digital product.” Therefore, it may be taxed or not taxed depending on the state. Ex: A state may tax iTunes and not ebooks @MrsCavedo

  • Katej0007 Lostforwords (@Katej0007) reported

    @AppleSupport. Since my Upgrade to Catalina I can't sync any photos from Mac to iPhone, FIX IT, a billion dollar company and you release this upgrade with such a series issue, #iTunes, #iPhone #macoscatalina, #Mac

  • Katej0007 Lostforwords (@Katej0007) reported

    Since my Upgrade to Catalina I can't sync any photos from Mac to iPhone, FIX IT, a billion dollar company and you release this upgrade with such a series issue, #iTunes, #iPhone #macoscatalina, #Mac

  • devtrope Keith (@devtrope) reported

    All your streaming services add up to near-cable levels per month, sure, but the idea is that the money goes to exactly what you enjoy most. If a given service has just one thing you like: unsub when it’s over, or buy the show as a one-off on iTunes.

  • fauxbeatpoet Vikram Murthi (@fauxbeatpoet) reported

    @jhoffman I dunno, man. I followed the whole Pono debacle. I signed up for his own streaming service, complete with lossless audio. The dude has been trying to find a way to make streaming work for him since iTunes. At least this fits the pattern.

  • ArmyMorey 7mos.OldPERSONAComeback (@ArmyMorey) reported

    @andreacisf98 @nabiya1993 @__gaciria @btschartdata @BTS_twt It is but not @BTS_twt so they're 😶. they'll only make headlines when the "scandal" involves BTS, even make minor issue like a major issue.. i was actually waiting for @soompi but seems like they're waiting for another groups to achieve smthng related to iTunes then

  • ivan_barrera07 Ivan A. Barrera (@ivan_barrera07) reported from Fort Carson, Colorado

    So kinda like iTunes, where I bought thousands of dollars worth of albums over the years (no 🧢).... Disney hits us up with its own version of Apple Music... But I’m here for it. I previously bought most of the movies I wanna see, but yeah, I’m down. #DisneyPlus

  • k_narrow Hey, I'm Kyle. (@k_narrow) reported

    Hearing all of the problems with #DisneyPlusfail shows why I cannot support streaming service in general. Why connect to the internet to watch your favorite shows if it can't even connect. With iTunes I have to buy and download the episode and watch it without a connection.

  • Mak_Fragans Mak Fragans (HOA) (@Mak_Fragans) reported

    @ReignBotYT fortunately havent had any major issues with it, and it was a big improvement over itunes - what a shitshow that was.

  • sonyeh Nhiane Xyle (@sonyeh) reported

    @H7UNJlN Some actually r channeling their frustration in buying their old songs instead of hating.Many bts song charted in melon & U.S itunes few days ago.armys r very toxic but they dont do petition just to bring down d other group.they only rant & some anti's act as army to add d fuel.

  • mxlizandry liz andry (@mxlizandry) reported

    @caraesten oh what ********!! i just checked apple music because i could have sworn to god they launched the streaming service with the name on “heart burns” already changed i guess they didn’t, *i* ****** changed it in my personal library back when itunes was semi-functional

  • Brandon_h Brandon Hicks (@Brandon_h) reported

    @monkeypusher69 That was the goal. The issue was getting the playlists from Windows to android since I had to make them in ******, save them out, edit the files, then transfer them and do that every time I made a change. But this plugin almost makes it like iTunes Sync.

  • sophiahelix zoya the destroyer (@sophiahelix) reported

    @Rollergirl31 There are so many options and you don’t even have to leave your house...either streaming service movies, or you can rent stuff on Prime, iTunes etc right on the TV. (It’s not the same but it’s the same concept.)

  • inccree 🔜marie (@inccree) reported

    please help :( it won’t let me sign in to itunes/app store

  • geneeverettshow GeneEverett (@geneeverettshow) reported

    @adamcurry deleting and re subscribing on iTunes indeed fixed the issue. The new art is showing now 👍

  • inccree 🔜marie (@inccree) reported

    @AppleSupport hi i can’t sign in to itunes. it says “could not sign in”

  • doughirst Doug (@doughirst) reported

    @Tobys_Tweets Most of the OS works otherwise... ish.. except SoftRAID, and we’ll iTunes remote.. or airplay or well.. all kinds of shite really. Glad most of my stuff is now on the Esxi server..

  • RogueWolfe824 Rogue Wolfe (@RogueWolfe824) reported

    How to watch Disney+ in Germany (and actually pay for it!): 1. US iTunes Account 2. VPN (like Surfshark works great) 3. US PayPal account (I was able to link my German credit card! Download Disney+, enjoy. I have an US Adress through a service called My US - that helped!

  • GertEvil Evil Gert (@GertEvil) reported

    @iBoyinc @W1sskI I could just install app’s after login to itunes

  • RogueWolfe824 Rogue Wolfe (@RogueWolfe824) reported

    @GunganGuy This is something I did way back. Vpn / us iTunes account. Only problem is I need a us payment method. Which I currently don't have. So I'm patiently waiting to receive a us gift card I bought on eBay. I'll redeem it and in theory could be good to go. The app did register me.

  • AVargas704 Angel Vargas (@AVargas704) reported

    @hulu_support I was billed for the base plan on 11/8/19 through iTunes Billing. Right away, I went in & upgraded to the Ad-Free version & it charged me at that time. However my Hulu account still has me at the base plan. This isn’t a billing issue but an account issue.

  • hayes_wayne Wayne Hayes (@hayes_wayne) reported

    @AppleSupport serious HomePod 13.2.1 bug. With voice recognition on music playlists cannot be found by Siri . Yet you show no acknowledgement to this WIDESPREAD issue affecting iTunes match customers. Unacceptable.

  • Suave162 Ray Pierre Medina (@Suave162) reported

    @tiyoaeyo 1) Make sure you're a beta tester for the DGB app so you have access to DigiAssets. Scroll down the DGB app page in the Google Play or iTunes Store to find the beta tester option. 2) If you already did step one, try resynchronizing your wallet and refreshing the DigiAssets list.

  • forexbomb Gary R Brooks (@forexbomb) reported

    @steph93065 @ChatByCC @Apple Apple has the WORST GROUP of coders ever. Just saying. Good products but terrible flawed software. iTunes is the best example of NO logic software.

  • LearnAdventuron Adventuron Classroom (@LearnAdventuron) reported

    @alienmelon Apple is antisocial with these kind of policies. Apple talks down Android, but you can still run an app on Android 9 that was designed to target Android 1.0. Try finding ANY apps on the app store, or even in your iTunes backup that were last updated to run on an iPhone 4.

  • JailbreakA4 JailbreakA4 (@JailbreakA4) reported

    Problem solved. U can enter into recovery first, then to dfu, or fully reset with iTunes

  • SJSlater Steven J. Slater (@SJSlater) reported

    @AppleSupport The problem is Itunes not finding it: I have the id. It was paid for off my old Itunes account, and was bought on my daughter's email (that I didn't even know she had this icloud email). I've tried locating it through my old account, and using the ID and her emai. Id invalid.

  • PashaSolonin Pasha Solonin (@PashaSolonin) reported

    @Stephen_Stanton @WIRED I hope that they release the Mandalorian as well as Clone Wars Season 7 on iTunes. The reason for that is consumer convenience. I would love to have the entire clone wars tv show on my tv app it would be difficult for me to keep up with Disney+ subscription service.

iTunes Most Common Errors

List of the most commonly reported error codes and fixes:
  • 1009
  • 14
  • 1604
  • 2203
  • 2324
  • 2502
  • 2503
  • 3150
  • 3194
  • 3212
  • 3253
  • 3259
  • 4000
  • 4013
  • 42110
  • 42404
  • 4261
  • 45075
  • 50
  • 5105
  • 6
  • 8003
  • 9
  • 9006
  • billing zip code
  • cannot connect to itunes store
  • card code
  • gift card
  • login status
  • msvcr80
  • msvcr80.dll
  • unknown error