iTunes

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

Problems in the last 24 hours

The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

iTunes Outage Chart 04/23/2024 22:00

At the moment, we haven't detected any problems at iTunes. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by iTunes users through our website.

  1. Sign in (50%)

    Sign in (50%)

  2. Playback Issues (38%)

    Playback Issues (38%)

  3. Errors (13%)

    Errors (13%)

Live Outage Map

The most recent iTunes outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
MexicoXalapa de Enríquez Playback Issues
United StatesDes Plaines Sign in
FranceSélestat Playback Issues
EcuadorGuayaquil Sign in
CanadaKirkland Sign in
CanadaRegina Errors
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • tylerclipx Tyler💆🏽‍♂️. (@tylerclipx) reported

    @NICKIMINAJ It’s also not working on ITunes.

  • fxckthegrammys ROMAN BACKK (@fxckthegrammys) reported

    We’re not #1 on iTunes. This is a problem.

  • barb4life2002 Barbie 💗💋 (@barb4life2002) reported

    @OmarPaveTheWay weren't all the swifities saying it was a "glitch" why it took so long for ed and floptaybles new song to chart on itunes? sit down

  • fagathaallalong jon (@fagathaallalong) reported

    @CraigAMunn the album art bug has been an issue for years and it's ridiculous (it used to show corrupted photos that looked like a half downloaded photo over dialup), but any incorrect metadata can be changed in iTunes which is super useful for merging artists who've changed names or w/e

  • blondie_ended ali (@blondie_ended) reported

    @NICKIMINAJ it’s not working on iTunes fix it ASAP

  • enchanted_day89 Bianca (𝓉𝒶𝓎𝓁𝑜𝓇'𝓈 𝓋𝑒𝓇𝓈𝒾𝑜𝓃) (@enchanted_day89) reported

    Fix the #TJATQ  remix glitch on iTunes, @taylornation13 @AppleMusic and @edsheeran. The release date indicated is "Feb 13, 2022" (Sun), which is why it can't appear on today's chart. Others are properly dated, so it's definitely an error.

  • Good__Form Seeing Green/ Get into it Yuh (@Good__Form) reported

    @nickistatz @OnikaPoppin @NICKIMINAJ Itunes version has no issue, so that wont change

  • Taylorversione Ossimoro (@Taylorversione) reported

    @taylornation13 Fix the #TJATQ  remix glitch on iTunes, @taylornation13 and @edsheeran. The release date indicated is "Feb 13, 2022" (Sun), which is why it can't appear on today's chart. Others are properly dated, so it's definitely an error. Tag/message them if you can. This can't be delayed.

  • WOLFRAE__ 𝗥𝗔𝗘 𝗕𝗔𝗡𝗞𝗦 ♡︎ (@WOLFRAE__) reported

    iTunes US: 🔥🔥🔥 #4.Do We Have A Problem? (E) #7.Do We Have A Problem? (I) #13.Do We Have A Problem? (C)

  • trotteruk David Trotter #SaveNeighbours (@trotteruk) reported

    🚨🚨Neighbours Theme is down from 1 to 9 in the iTune charts. We have until around 4pm UK time to get the song to number 1 in the official weekly chart. iTunes download, Amazon, Spotify, we can do it! #SaveNeighbours 🚨🚨

  • taylorswiftbr Taylor Swift Brasil 🧣 (@taylorswiftbr) reported

    Fix the #TJATQ  remix glitch on iTunes, @taylornation13 and @edsheeran. The release date indicated is "Feb 13, 2022" (Sun), which is why it can't appear on today's chart. Others are properly dated, so it's definitely an error. Tag/message them if you can. This can't be delayed.

  • itwamovie F'orever Winter🍂(Taylor's Version) (@itwamovie) reported

    Fix the #TJATQ remix glitch on iTunes, @taylornation13 and @edsheeran. The release date indicated is "Feb 13, 2022" (Sun), which is why it can't appear on today's chart. Others are properly dated, so it's definitely an error. Tag/message them if you can. This can't be delayed

  • JamesDylan__ James Dylan🧣 (@JamesDylan__) reported

    Fix the #TJATQ  remix glitch on iTunes, @taylornation13 and @edsheeran. 🚨The release date indicated is "Feb 13, 2022" (Sun), which is why it can't appear on today's chart. Others are properly dated, so it's definitely an error.🚨

  • taydaloo vanilla🧣 (@taydaloo) reported

    there’s no way this remix is tanking and is nowhere to be found when birch peaked at #12 on iTunes 😭 the release date error is definitely a problem

  • Taylorversione Ossimoro (@Taylorversione) reported

    @taylornation13 Fix the #TJATQ  remix glitch on iTunes, @taylornation13 and @edsheeran. The release date indicated is "Feb 13, 2022" (Sun), which is why it can't appear on today's chart. Others are properly dated, so it's definitely an error. Tag/message them if you can. This can't be delayed.

  • JimmyP_LDN 𝕵𝖎𝖒𝖒𝖞𝕻_𝕷𝕯𝕹 (@JimmyP_LDN) reported

    @JLewisland I'd imagine it's more a dev issue than a business one. The mechanics of a publisher site very different to an iTunes etc. Agree tho

  • Walkerfarm306 Devon Walker (@Walkerfarm306) reported

    @ErinSchettler It’s terrible. there is a way to get that free u2 album off your itunes. I just can’t recall how.

  • Ivandls99 Iván de los Santos (@Ivandls99) reported

    @eliteobsolete @tim_cook I had the problem until recently. I had to restore through iTunes. It had 70 GB free of the 64 GB that the iPhone has

  • Taylorversione Ossimoro (@Taylorversione) reported

    @taylornation13 Fix the #TJATQ  remix glitch on iTunes, @taylornation13 and @edsheeran. The release date indicated is "Feb 13, 2022" (Sun), which is why it can't appear on today's chart. Others are properly dated, so it's definitely an error. Tag/message them if you can. This can't be delayed.

  • asianbarblee neck (@asianbarblee) reported

    @NICKIMINAJ Im internation barb and I dont any problem/difference? I tried listening on all platforms and even listened to itunes i bought 😭

  • chelleSD2013 Michelle K (@chelleSD2013) reported

    @BTSFan_2020 @STATIONHEAD Think I’m seeing the problem. Bought from iTunes. It shows in my Apple app but doesn’t play or isn’t recognized as Apple available on Stationhead. Deleted the song from my library and now searching it in just Apple and it can’t even find the song.

  • Kamigoroshi Edrei "Pale Horse, Pale Uber Rider" Zahari (@Kamigoroshi) reported

    Apple Music's app is terrible on Android. We're forced to still use iTunes on Windows, and there is no way for me to remotely control my music when it plays on Amazon Echo. But dank farrik, they have a much better Japanese music library than Spotify.

  • PLAYATR0N 🔪 (@PLAYATR0N) reported

    It’s kinda like when she dropped Black Barbies & No Fkex Zone on SoundCloud then she took them down and put em on iTunes. Huge difference

  • folkever1989 falco 🧣 (@folkever1989) reported

    Fix the #TJATQ  remix glitch on iTunes, @taylornation13 and @edsheeran. The release date indicated is "Feb 13, 2022" (Sun), which is why it can't appear on today's chart. Others are properly dated, so it's definitely an error.

  • Swift_Ian16 hey, its ian 🧣 (@Swift_Ian16) reported

    Fix the #TJATQ remix glitch on iTunes, @taylornation13 and @edsheeran. The release date indicated is "Feb 13, 2022" (Sun), which is why it can't appear on today's chart. Others are properly dated, so it's definitely an error. Tag/message them if you can. This can't be delayed.

  • littlemeowidaD2 💜 littlemeowida⁷ ⟭⟬ ⟬⟭ ∞ bad at directions💜 (@littlemeowidaD2) reported

    How do I find it on Apple Music? Is it on iTunes Brain is not working 😭😭😭

  • itspettytime Tre Baby🦄 💖 (@itspettytime) reported

    WHY IS MY ITUNES STORE NOT WORKING @iTunes

  • LeighManiFenty1 My Faves Ended You (@LeighManiFenty1) reported

    @thebadguyjosh Not iTunes💀💀 oh yall r down bad

  • Taylorversione Ossimoro (@Taylorversione) reported

    @taylornation13 Fix the #TJATQ  remix glitch on iTunes, @taylornation13 and @edsheeran. The release date indicated is "Feb 13, 2022" (Sun), which is why it can't appear on today's chart. Others are properly dated, so it's definitely an error. Tag/message them if you can. This can't be delayed.

  • bluegreay t⁷ (@bluegreay) reported

    stay alive hit #1 on uk itunes faster than normal omg normally we have 60 problems out to get us 😭