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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

iTunes problems in the last 24 hours

The following chart shows the number of reports that we have received about iTunes by time of day over the past 24 hours. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

iTunes Outage Chart 10/21/2021 05:05

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Most Reported Problems:

  • Errors 59.26% Errors
  • Sign in 20.99% Sign in
  • Buffering 11.11% Buffering
  • Playback Issues 8.64% Playback Issues

iTunes Outage Map

The most recent outage reports and issues originated from:

GermanyHanau am Main Buffering
United KingdomBristol Sign in
United KingdomDerby Buffering
United KingdomChelmsford Buffering
United KingdomGloucester Sign in
MexicoMexico City Errors

iTunes Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:
  • Golfyfun Vince Williams🇦🇺🇪🇺💿 (@Golfyfun) reported

    @AffrenchFfrench @Brighterdayvnl I know, I don't use itunes so never had the issue in the first place! :-) I stopped buying anything by U2 after Zooropa, can't say anything I have heard since then has resonated with me.

  • JamesR404 James Kuypers (@JamesR404) reported

    @Apple 2FA in Itunes app is not sending any sms messages when requested, whereas the website 2FA login sms sending does work. Why is that the case? Not going to spend money there today.

  • kyo_9 Kyo Al-Zawawy (@kyo_9) reported

    Apple security is very strict and in the same thing, very troublesome! Daughter played with my iPad and now it is disabled. Had to restored using iTunes but when I try to login to Apple, the code went to my Indonesia number and since I'm not in Indonesia anymore, I couldn't getit

  • drspib drspib (@drspib) reported

    I tried to buy a movie on iTunes, which I have done frequently. Neither @Apple nor @Chase could tell me why my purchase was declined. They just blamed each other endlessly. Completely unhelpful customer service from billion dollar companies. This is what we have in 2021.

  • OGTaylorB Taylor Bradford Ⓥ (@OGTaylorB) reported

    @PuramaiSix @Rangutang @JamesSACorey That's not an issue I'm very familiar with. But it seems that if the iTunes of NFTs is built out that solves that problem no? I mean how cool is it to instead of having say a baseball card, you get an athlete's rookie NFT and it becomes imbued with their RL stats over time.

  • RattlebonesC20 Rattlebones (@RattlebonesC20) reported

    @Epithemiou @brianandroger The Misty episode is the previous, Charlie Ross ep on my itunes feed. Not sure if it's an error my end.

  • csjensen68 Catherine jensen🐀 (@csjensen68) reported

    @Vmanoover @BoysMakeNoise I think Australia is having an across the board issue with international deliveries right now. There’s just not enough inbound flights/ships to get stuff here. I’m totally relying on iTunes. Vinyl/CDs will get here eventually.

  • misslaurenwatts misslaurenwatts (@misslaurenwatts) reported

    @hayuhelps I’ve opened my app and am greeted with a join now - I select to restore my iTunes managed subscription but keep getting an error - what is going on??

  • ASchwartzPoker Adam Schwartz (@ASchwartzPoker) reported

    Recording #RatPokerPod tonight w @tchanpoker @ProducerRoss to get caught up on all the action from the @WSOP! Giving away the 3rd Orange background upside down white flag in corner NFT to a random 5 star iTunes review! Got a take? Hit up the voice mail line 1.775.434.2932

  • BickleKun Bickle bork (@BickleKun) reported

    @PrimeVideo Unbreakable 4K wasn’t flagged for Movies Anywhere, your capable phone cust service took my issue, and you fixed it next buisiness day How refreshing compared to spending 8hr on the phone w @iTunes on t same prob,& their engineering giving me t finger for a 2min fix

  • Dawnsmidnight Mom2cats (@Dawnsmidnight) reported

    @gameicreate couldn't advance beyond level on 123 or 133-can't now. Lost progress back to lvl 61 when I deleted and redownload/synced w my iTunes ID. Also please add email for contact. Not everyone uses/wants to use social media to address issues.

  • tashajanelfc Tasha Jane (@tashajanelfc) reported

    @applesupport I am trying to preorder an album on the itunes store but I keep getting the error message ‘the itunes store is unable to process purchases at this time, please try again later’ how do I fix this please?

  • CaratJoeeeeeee Verchannie~joe Rock With You + Attacca (@CaratJoeeeeeee) reported


  • EddieP_ Ronaldo 💔 (@EddieP_) reported

    @TuneCore my project still isn’t on Apple Music or iTunes but available everywhere else and I emailed the Artist Support Team directly multiple times about the issue and never get a response back

  • AuthorEmmaG Emma Graham (@AuthorEmmaG) reported

    Who do I gotta talk to in order to get the Hex Girls songs on iTunes/any streaming service?

  • jennymontyinSD Mrs. Grumley 🩸🦷🗽 (@jennymontyinSD) reported

    I KNOW I’m the last person not paying for a music service subscription but I just want to buy ONE SONG from iTunes and they make it impossible. Just let me buy “Eye of the Tiger” for my elementary school PTA pep rally, you monsters!

  • MproveK MproveYourKD (@MproveK) reported

    @AppleSupport hello, are you currently having issues with the Apple ID server? Can’t login to iTunes or iCloud from my iMac. (There was an error connecting to the Apple ID server)

  • theemetris Demetrio (@theemetris) reported

    @waltmossberg @pkafka @Apple It sure did with iTunes and the iPod. What a time it was to be alive. Currently Apple Music is still trailing behind Spotify. And TV is rather "Me too!" ish kind of service. I wish they had put that massive expenditure into R&D for incredible new products instead.

  • BrightSide_Chat 🎒The Bright Side Chat Podcast🎒 (@BrightSide_Chat) reported

    @Benny_Decker Not sure, I know it’s playing on iTunes and Spotify but I’m also having weird quirky issues with Google Chrome at home so maybe Google is going thru some updates or something. Google gets the same feed as all the other podcast providers.

  • gergelyszabo94 Gergely Szabo (@gergelyszabo94) reported

    @CaseAdmiral @sinnlosesCS I tried both from iCloud and through iTunes but it only installed my apps both times, I was not logged in and after login I did not have Steam Guard there.

  • nappeunchaerin CL🌻 - ALPHA 20 OCTOBER (@nappeunchaerin) reported

    @sugaftCL terrible on YT but pretty good on itunes lolll

  • DeannaONaperton 😹 Deanna-Cat 💙😸 (@DeannaONaperton) reported

    Anyone else finding @ApplePodcasts @iTunes essentially broken, unless you play EVERY episode? Some Podcasts publish too many episodes & I either don’t download them (if following but not subscribed) or (if subscribed) I mark them as played & delete them.

  • thatsnotmyaus waiting out 🌊 (@thatsnotmyaus) reported

    @honestyandhumor @andrewbogut They have been doing this for ages for cash. I have no issue in person bank transferring large sums but they always ask about cash. It’s not that much different from a checkout person asking why you are buying 20 iTunes gift cards.

  • loveaniston71 RachelKarenGreenGeller (@loveaniston71) reported

    @loIavie Wait wait I have Paramount I think! I’ve been buying the episodes off iTunes!!! Now I need to go look!! I didn’t know it was on any streaming service!!

  • josefrodriguez Jose (@josefrodriguez) reported

    @juliegrizzy 2011 in Tennessee a law was passed making it technically illegal for individuals to share login credentials for streaming services with anyone who doesn't live under the same roof. I.E. Netflix, iTunes, Hulu, Spotify, etc.

  • bsgillis Ben Gillis (@bsgillis) reported

    @TanMart03 My laptop gets used to sign in (IT policy restricts external keyboards until after verification), and to display my iTunes app. That’s it.

  • MsFRAUDFIGHTER Anne Marie (@MsFRAUDFIGHTER) reported

    @tobykeith @iTunes do you have a problem with my YOUTUBE channel?

  • Mishishell Michelle Spicer (@Mishishell) reported

    @KikiKibbitz any problems with iTunes and your pod my last one for 90 day is 28 Sept 😭😭

  • martyc92 Martin Corrigan🔶 (@martyc92) reported

    I’m am so angry right now. @007 and @iTunes / @iTunesGB had the James Bond collection (1-24) up for £62~ and they’ve now taken it down after lest the 3 weeks. You now have to fork out £9+ for each movie. Yep. That’s £240

  • TusharrJoshi Tushar Joshi (@TusharrJoshi) reported

    How to fix the iTunes not detecting new phone issue on your mac ? #techquery 😐

iTunes Most Common Errors

List of the most commonly reported error codes and fixes:
  • 1009
  • 14
  • 1604
  • 2203
  • 2324
  • 2502
  • 2503
  • 3150
  • 3194
  • 3212
  • 3253
  • 3259
  • 4000
  • 4013
  • 42110
  • 42404
  • 4261
  • 45075
  • 50
  • 5105
  • 6
  • 8003
  • 9
  • 9006
  • billing zip code
  • cannot connect to itunes store
  • card code
  • gift card
  • login status
  • msvcr80
  • msvcr80.dll
  • unknown error