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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.
Full Outage Map
ErrorsProblems in the last 24 hours
The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iTunes. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iTunes users through our website.
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Errors (60%)
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Sign in (40%)
Live Outage Map
The most recent iTunes outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Errors | |
 Long Beach |
Sign in | |
| Lenoir City |
Errors | |
| Panama City Beach |
Sign in | |
| Seymour |
Errors | |
| Belleville |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iTunes Issues Reports
Latest outage, problems and issue reports in social media:
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Brian D. Macgregor (Anthony G. Milhorn)
(@shadowwolf0590) reported
from
Hollins, Virginia
@DecadenceRisque ....its a terrible situation but if someone calls you asking for all your private information and tells you they you can get you a loan in exchange for you paying fees with itunes cards, you should see red flags and hang up.
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Stacy ✈️🇬🇧🇫🇷🇮🇹
(@stacy_e_k) reported
from
Burbank, California
@ms_gemx It’s more complicated than that for me I have a huge collection of music that I own with original artwork that it tagged with playcounts going back to 2004 running through iTunes. I wish I could merge it all together but neither service does exactly what I need.
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Alexander Padilla
(@Alexnyc24Seven) reported
from
Queens, New York
I HAVE A CHANCE TO NARROW THESE CRAZIES DOWN BY TIME FRAME OF THIS APP DOWNLOAD.. iTunes HAVE RECOREDS. LOOK FOR THESE MISTAKES... IF ANYONE CAN HELP PLEASE MESSAGE ME 347-559-7506. I REALLY FEEL LIKE THEY MESSED UP THIS TIME..
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Grandma Bunny
(@Sonyowny) reported
from
Olathe, Kansas
@RadioDana @SouthwestAir I had googled the Apple customer phone number online and called and they wanted me to run down to Target and buy an Apple iTunes gift card so they could fix my iTunes. They even wanted to talk with me as I drove there. I learned very quick to not use the web.
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Dirk De Rudder
(@DirtMcG) reported
from
Köln, Nordrhein-Westfalen
@monkeydom Why don’t you keep using the Music App, you don’t have to use the streaming service. The just split iTunes in 3, but it works the same as before.
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ALan Jay
(@alanjay) reported
from
Kensington, England
@gruber the problem with adding two factor to your iTunes account when it’s different to the iCloud one is where does it send the two factor authentication (to a machine that has the iTunes account as the iCloud account) when you do this authentication is an issue - old machine
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♫Yani Iman♀
(@yi_tweets) reported
from
Manhattan, New York
Do not even try @robokiller during a free trial because even if you wanted to cancel the service after a day or two after the trial period, they will not be open to giving you a refund. Definitely NOT worth $32.65! #apps #itunes #wasteofeffingmoney
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lou smith
(@lousome) reported
from
Lincolnia, Virginia
@justsassystace I left apple when I had a 3gs. Between that, my daughters ipod touch and iTunes not working after you had to update it. Good thing I'd have been pissed if they made me pay half of a battery replacement when they admitted they were making them die faster.
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Bryan Foti
(@bfoti21) reported
from
Queens, New York
@JakeBrownRadio you know anything about RSS feeds trying to get my jets podcast on ITunes having a problem with uploading it I get all different error messages
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Barry Quinnell
(@nuffniceness) reported
from
Bury, England
@fifer43 Indeed Graham! I’m fine indoors, but having a 21st century problem. My iTunes is up to 61 gig of music. My iPod is 60 gig max and will not any longer allow me to download on to it. So unless I spend hours deleting tracks I’m back to pulling some CD’s for the car. #tunesgate
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Jozsef James
(@JozsefJames) reported
from
Costa Mesa, California
@Chase I’m closing all my accounts with you. I got charged $102 in overdraft fees for unauthorized iTunes transactions on my account of $5.99, $5.99 & $10.99 customer service on the phone said ‘sorry we can’t authorize a credit back’ So......G BYE I’ll take my money elsewhere
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Tony K
(@thescreendoor) reported
from
Norridge, Illinois
@FurtherFromSky The problem I have now is the majority of these aren’t tagged when I try and load them into iTunes and I just don’t have the time to tag the songs, etc
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PKR | প্রশান্ত | پرشانتو
(@prasanto) reported
from
Gurgaon, State of Haryāna
@SuparnaSharma @ShutapaPaul @NetflixIndia Yes you can, on the Netflix mobile phone app (Android or iOS). But not on a browser on any device. This lets Netflix protect copyright, manage and delete "downloads" as it's a streaming service. (vs. iTunes: you can download songs on the browser - and users can save/copy those.)
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Michael W Gray
(@relentlessfilmz) reported
from
Haledon, New Jersey
@DustinPoirier @Fightville @ufc as he said in #fightville, “It’s about to go down” @SHOsports @PrimeVideo @iTunes @Vimeo @danawhite
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Mahadev Patole
(@mahadev_patole) reported
from
PETROL BUNK ORR, State of Karnataka
@AppleSupport team can you solve my problem. I am no more using iPhone but am getting charged for iTunes subscription monthly how to stop it.
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CRSTN
(@SleazyC_) reported
from
Los Angeles, California
Just successfully important my 15 year old iTunes library into my Sonos through my new computer. Great news for me, terrible news for Garth. He’s about to learn the words to so many Pink Dollaz songs so fast.
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✧ 𝓑𝓻𝓲𝓪𝓷 ✧
(@GypsyPrincee_) reported
from
Los Angeles, California
I'm trying to buy some songs on @iTunes and it's not working! 🤬 wtf
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Gary Gray
(@FlatcapGary) reported
from
Dudley, England
@adam_land87 @Apple I was like that with itunes too, but I've found that other music service are cheaper. Especially as other have great family plans, like I said it's the first time one jumped since the iphone 3. Not regretting moving at all.
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Jamie Iovine
(@Jamie_iovine) reported
from
Los Angeles, California
@AlexaBliss_WWE Had the same issue. It’s annoying. U can purchase the songs individually in the iTunes Store. It’s a pain but u gotta do what u gotta do
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🦅Do Not Disturb
(@GrindBforShine) reported
from
Rossville, Maryland
iTunes always kick me when I’m down with that autopay
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brian sego
(@segobri2000) reported
from
Township of Washington, Missouri
@iTunes why can't I chat with someone over a issue 2 minutes has passed
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⚡ Vraj Shah 📸
(@vrajshahspeaks) reported
from
Lal Darwaja, State of Gujarāt
@BuzzcutDigital @Apple Wait is a better option there. Apple's iPhone X series is famous for its look & camera (portrait mode) But, as always there are some points to say it NO. - Connectivity issues (Bluetooth and iTunes) - Some camera features - No water resistant I'm on Samsung Galaxy S9+
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Zack Creglow
(@ZackCreglow) reported
from
Des Moines, Iowa
@mntentman @ChadLeistikow @DMRegister @smithbm12 Jeff here is one who is asking about itunes troubleshoot re: login.
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Riesky Maulana
(@maulanaBLG) reported
from
Kecamatan Kuta Jaya, Nanggroe Aceh Darussalam Province
@tim_cook I got notif my apple id has been disabled . Idk where my fault like this. And get to contact itunes store . Their say apple id permanent disabled. I think this wierd and idk how to rules their make . You must to hear that about issues like this @tim_cook . .
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Charlie Rogers
(@CharlieRMusic) reported
from
Nashville, Tennessee
If you want Insomniac in its current form head over to iTunes or Amazon Music & give it a purchase before it’s taken down.
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dami:)^!💕
(@daminati0n) reported
from
Chicago, Illinois
@AppleSupport can someone pls tell me why itunes won't open on my mac 🙃 it's allegedly up to date (both the OS & itunes version) but when i click the icon it just jumps up and down once and nothing happens
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dami:)^!💕
(@daminati0n) reported
from
Chicago, Illinois
can someone pls tell me why itunes won't open on my mac 🙃 it's allegedly up to date (both the OS & itunes version) but when i click the icon it just jumps up and down once and nothing happens
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Adam Hughes🇮🇪
(@TheHughezy) reported
from
Castlereagh, Northern Ireland
@jffeeney3rd @aaronpavis And the fact is: iTunes is so underused that Apple are shutting it down before the end of the year. So really, their charts aren't something to be taking seriously. #ThereMan
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👟sneaker head 👟
(@sarah_is_bleh) reported
from
Mission, Texas
I just bought para mi by cuco on iTunes after spending to much money on very little make up ... Haha I have a problem
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Ankit Tandon
(@ankittandon84) reported
from
Noida, Uttar Pradesh
@iTunes having issues with Netflix payment since yesterday now. Please assist me.