iTunes

Is iTunes down?

No problems detected

If you are having issues, please submit a report below.

iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

Problems in the last 24 hours

The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

iTunes Outage Chart 12/21/2024 20:50

At the moment, we haven't detected any problems at iTunes. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by iTunes users through our website.

  1. Errors (67%)

    Errors (67%)

  2. Sign in (17%)

    Sign in (17%)

  3. Playback Issues (17%)

    Playback Issues (17%)

Live Outage Map

The most recent iTunes outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesAmarillo Errors
United StatesSaint Cloud Errors
United StatesDaytona Beach Playback Issues
United StatesLos Angeles Errors
United KingdomHarrow Errors
EthiopiaAddis Ababa Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • KenTKJapan 💙Ken❤️#KylieDisco No.1 !!!!! (@KenTKJapan) reported

    @spjury @AppleMusic If you have multiple account (like different countries access) for iTunes that gonna have problems in your music library. When I started using Apple music years ago, I had some problems too but now I am everything fine.

  • buenyamin2814 Bünyamin from Sector 2814 (@buenyamin2814) reported

    @raamiz_h @fringebats @hbomax I also read there is a way to pay over iTunes in the app, I would just need an US account, which wouldn’t be a Problem to make with VPN

  • Cory5412 Cory "" W. (@Cory5412) reported

    @pencilears (This was mostly in the related group called home lab, where your hobby is running a super huge networked itunes library on decade-old enterprise server hardware)

  • Jlstou 2ndwind (@Jlstou) reported

    @smartass_moms My daughter charged over $400 on what is now tik tok. She sent stickers to a friend. Yeah it was linked to my iTunes and she did not know that it cost money. I questioned it wrote customer service and got my money back. It will never happen again.

  • crea7e crea7e (@crea7e) reported

    @rehlos it says login with itunes I have a iphone but never used itunes

  • EatKS Nikki Is Global A Go Go (@EatKS) reported

    Nikki, if you just had it on iTunes you would have MOAR listeners. U wanna pay for my licences to play tunes? U planning to either pay for a Libsyn account or a server & u personally code it for me to get on iTunes? No? Then don't ask something you wouldn't do yourself. Thx

  • Cartinextdoor_ Jayden (@Cartinextdoor_) reported

    @skinnyKodak You can buy it on iTunes if your down that bad

  • ed_strawder Ed Strawder (@ed_strawder) reported

    @AdamSessler I bought the extended versions on iTunes last week on sale that is 4K. I don’t think anyone is streaming them on a service.

  • milestofu ℳiles (@milestofu) reported

    i hate iphones i'm just trying to get photos from my computer onto the damn thing through itunes & it said it needed an update & apparently the update encountered an error & now the entire phone needs to be restored

  • getwellstupdhoe josh ❀ 🎄🎁 (@getwellstupdhoe) reported

    @motivefordoja no problem and you can do it for spotify too but you have to do the stuff through itunes first or else it only has the title of the song

  • LG68570995 L.G. (@LG68570995) reported

    @Zayrelan @Roblox Oh hm, that should not have been a problem, with the right iTunes card... no GooglePlay or others...

  • Altavistagoogle Altavistagoogle🇨🇦 (@Altavistagoogle) reported

    @WONDERNAl That is not an ad for a streaming service, that is an ad for decades old iTunes (rebranded as Apple TV).

  • InsideTXpol Inside Texas Politics (@InsideTXpol) reported

    @billygerent Kids hear that word said everyday dozens of times. Through iTunes, on radio stations across the country, on every billion dollar streaming service and these idiots are surprised when kids repeat it? Billionaires make it cool and hip and are shocked when a 15y repeats it.

  • Altavistagoogle Altavistagoogle🇨🇦 (@Altavistagoogle) reported

    @CaseyBratPack @MikeGT79 She means Apple TV as in iTunes, the rental service. No clue what she is watching thought.

  • CasualFridayGG Casual Friday (@CasualFridayGG) reported

    5. iTunes gives a vague error and will not log in. 6. Try updating iTunes. Must restart computer. 7. After rebooting, it let me log into iTunes so I can redeem a gift card for APPLE TV.

  • nkotbgermany 🐰charlotte🐯⁷ (@nkotbgermany) reported

    @dyreerawrs @MicheBangtan @RafranzDavis no, the problem are people constantly telling me to stream, to buy several albums and to buy on itunes, deleting it and buy again and again.

  • Tene_F_BaeBee ⚜Tene⚜ (@Tene_F_BaeBee) reported

    @datniccacwis It needs to be “restored” but iTunes does not acknowledge it. It’s a problem some of us has and @apple needs to help!

  • BernalHtsBB Barbara Bagot-Lopez (@BernalHtsBB) reported

    @ElevateLabs Hello my friend has been double-billed twice in two years and iTunes will refund her the dupes BUT Elevate customer service cannot tell her which of the subscriptions she's actively using (she wants to keep her data). 1of2

  • meiodrawna ً (@meiodrawna) reported

    It’s so ******* annoying that the 1997 Rodgers and Hammerstein Cinderella isn’t sold through any online streaming format (iTunes, google play, Amazon) or available on any online streaming service, like all I want is that movie in HD........

  • hourlyari1 hourlyari (@hourlyari1) reported

    iTunes US #1466 Ariana Grande - Problem (feat. Iggy Azalea) (NEW)

  • spjury Stephen Jury (@spjury) reported

    @KenTKJapan @AppleMusic I only have one account for iTunes. I think the problem is through Apple Music uploading everything to the cloud.

  • DVTheDemon Kane Edwards (@DVTheDemon) reported

    Due to situations with GAaS, and just feeling i ****** up, i won't be returning to GAaS, already Copyright Striked the video in hopes to take it down since i plan to release this EP myself on iTunes and stuff.

  • Rebmnmny That Becky Girl (@Rebmnmny) reported

    Don’t worry @NianticHelp - I filed a refund claim with @iTunes and explained your shady business practices regarding in-app purchases and was adequately refunded. AWFUL CUSTOMER SERVICE @NianticHelp!!!

  • rpmwriter Robyn Maharaj (@rpmwriter) reported

    @TrivWorks I’m so far down the #vaccine list, I’ll be getting it free with a U2 album on ITunes...

  • ivanxlevy 𝐢𝐯𝐚𝐧 (he/him) (@ivanxlevy) reported

    Also, the reason The Office is leaving Netflix is so people can subscribe to NBC's new streaming service, Peacock. I don't mind subbing because there are some interesting shows in there and the UI isn't that bad. But if you are just gonna sub for The Office just buy it on iTunes.

  • datakid23 Incredible Good Fun Frances Dances (@datakid23) reported

    @itgrrl Everything wants a server or itunes - nothing is done by files, seemingly. I have a pile of comic books and ebooks - getting them on the device is hard. Finding an app that reads files turns out to be impossible. Can't seem to force a 12 key Japanese keyboard....

  • Pacmanalex007 #RARE# CTRL // (@Pacmanalex007) reported

    @radfordsam0 @iTunes But my problem is that, once I removed something. I wanna download something else STRAIGHT after--and then I get pissy when I want to install a game (namely DR4 a month or so ago, **** all space haha) and behold. LOW STORAGE. Yeah, I'm a dumbass that fills **** up quick 3/3

  • toastroom toastroom (@toastroom) reported

    Tunecore doesn't like my glitchy album cover and says iTunes is likely to reject it because it looks like it's broken. Artistic dreams crushed

  • Therapist_LA77 Bánh Bao Face to Therapize Your Lives🏳️‍🌈👭🏻 (@Therapist_LA77) reported

    I ******* hate apple. you have to get an apple ID AND sign in to itunes or apple music app, not browser before you can use your apple ID for appletv. they really trying to make you download & use all their ****. I just want some apps to watch **** on my tv. JFC

  • Pacmanalex007 #RARE# CTRL // (@Pacmanalex007) reported

    @radfordsam0 @iTunes I agree with that, there's things they do well and things they.. don't. Namely, I bought a few films on their and my God the player is awful, terrible. A little box with a title at the top and you make the SMALLEST mouse movement and it goes into a fit of rage 1/