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Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
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Mobile App (33%)
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Website (30%)
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Login (28%)
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Transactions (7%)
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Withdrawals (1%)
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Transfer (1%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Reggio nell'Emilia |
Login | |
 Royal Leamington Spa |
Mobile App | |
 Palma |
Login | |
 Millsboro |
Transactions | |
 Piraeus |
Login | |
 La Paz |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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Professor CrossChain
(@PCrosschain) reported
@krakenfx Anything that is set to solve the cross chain problem. For now, @THORChain but there is another cool cross chain project coming out : @Chainflip. Not much yet out on it but I keep my eyes on it. 👀
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Crypto_space
(@Cryptos73941850) reported
@krakenfx $opct Opacity Storage.. Real use case, working product and release of Opacity 2.0 behind the corner... Very undervalued project with legit and strong Team . When you will list it?
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Mohammed
(@Iamcommitted_) reported
@krakensupport got a reply from OTC, as I asked to set up a connection, but every time I try to reply to OTC team my emails doesn’t go (failure). I believe your server doesn’t allow to do so. Assistance appreciated
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Camillo F
(@camillo777) reported
@krakenfx @kusamanetwork @Polkadot Strange fact now Polkadot is going up and Kusama is going down...
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jaymane
(@JaymanePorthose) reported
@krakenfx $LTO Many good things to come. UN project getting traction (Afghan land registration and more countries in the pipeline), Greek municipality using LTO already, customer nodes coming back online (more transactions = more APY), lots of NDAs to be lifted...👀
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Non_typical_me
(@Non_typical_me) reported
@krakenfx Won't assist their exchange platform users, some of whom have been waiting above 12 months for assistance from support, but yet you want to run a bank. What a joke.
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FxShi₿a
(@FxShiba) reported
@LSDinmycoffee @Wise @krakenfx Well unfortunately not really. Couldnt’t withdrawn my funds from binance as Wise denied it and took ages for Binance to recover those funds 😕. Solution was use Wise to convert CHF to EUR send it to N26 and from there to Binance. They dont have any issues with crypto.
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Vettontide
(@BurntCanvas) reported
@LSDinmycoffee @Wise @krakenfx We are l being targeted dude. Same issues.
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globalnode
(@globalnodeo) reported
@krakenfx $SAITO or $DATA.. or $AIOZ got internet problems, we got 99 problems but the internet ain’t one. 💥🌚🚀🥩 $SGT baby
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G
(@GianiSavoldelli) reported
@krakenfx Not bullish on kraken support.
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No Problem Vegan
(@NoProblemVegan) reported
@krakenfx Whether it does or doesn’t, I CANNOT ACH deposit into Kraken without paying a hefty WIRE fee or ACH purchase fee! Please allow for direct fiat ACH deposit in US dollars like Coinbase and Robinhood! You have great customer support!
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Dr. Archibauld Geronimo Jr., Esq. PhD
(@the4list) reported
@krakenfx im waffling at the moment, Im straight down hodge podge if the razor can slice a market crackerjack with approved return %s that are topgear or even oxygenated in part. But i think if i got too chester brow'd id tank for a danish. thats just me though. other results will vary
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Crypto Krillin ॐ (will not DM you don't be stupid)
(@LSDinmycoffee) reported
@Murfski_ @Wise @krakenfx the screenshot in my tweet says they are, it's from their own website.
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Addison Adams
(@librenetorg) reported
@krakenfx why are #Monero transactions currently down? I was told they are not available at this time. What happened?
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🌮 SꜩF.ʜ=ᴨ 🌮
(@litquidation) reported
@BakingBenjamins @krakenfx @krakensupport Why is this process so painfully slow?
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No Problem Vegan
(@NoProblemVegan) reported
@krakenfx Coinbase with an IPO already allows direct deposit of FIAT for US dollars! Why do I have to pay and WIRE fee and a ACH purchase fee just to get crypto off your exchange?!! Please setup ach deposit like Coinbase and Robinhood. You have great customer support!
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Shiningforce
(@ShiningforceNL) reported
@krakenfx @c7five Or use a fully locked down dedicated system for accessing exchange web interfaces. With no cloud enabled service whatsoever. And setting the webpage of the exchange as a favorite. Always checking the certificate and an air gapped device for MFA.
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RoundlyX 🔁
(@RoundlyX) reported
@CEO_BrayQ @krakenfx @danheld We know a bunch of users who would love to see it as well! Just responded to a support ticket this morning for a user who wants to round up with Kraken.
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Non_typical_me
(@Non_typical_me) reported
@jespow @krakenfx @krakensupport Hey Kraken, you agreed to help me 3 months ago with recovery of funds valued at around 40k USD. Since then I've heard nothing and you are ignoring my emails. What gives?
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Bitbox1138
(@bitbox1138) reported
@krakensupport @jespow 2/ 10 minutes later customer support asked for the ticket number, I sent it, they suggested they would "personally escalate the ticket", then a few hours later wrote back, and babbled on about a deposit...What? The issue is a WITHDRAWAL. Did you even read the ticket? #kraken
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opcode.network
(@Opcode_Network) reported
@Hayden_Otto @krakenfx Kraken is broken, maybe front running their customers and operating a fractional reserve scam occupies too much of their company resources.
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Hayden Otto
(@Hayden_Otto) reported
@Opcode_Network @krakenfx For sure. A few years ago on my personal trading account, I lost a significant amount of BTC when their trading engine "failed" and did not execute stop-loss orders. No compensation, even after support admit their fault.
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Burak Akkoç
(@brkakkc) reported
@krakensupport The support team does not inform me.
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Bitbox1138
(@bitbox1138) reported
@krakensupport @jespow 4/ The customer support person suggested they would contact the bank again Monday. Unfortunately it is a public holiday in Sydney Australia where Bit Trade is, Kraken's legal entity in Australia...2 fails for the customer service staff appointed after I tweeted the CEO #Kraken
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do it 4 bankroll
(@901XMR) reported
Don’t use @krakenfx to buy XMR lol, they’ll lock you from purchasing “randomly” they say I doubt it, only thing I’ve used it for since I made my account not sure why it’s a problem now 2x in a month
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Bitbox1138
(@bitbox1138) reported
@krakensupport @jespow 3/ Then about 2 minutes later another customer support person apologised for the comments of the previous cs person, and went on to suggest I need to keep waiting.
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Hayden Otto
(@Hayden_Otto) reported
@krakensupport Already been in contact with your support more than a dozen times. Attempting to "follow up" in public is not going to fix your inaction behind the scenes. What's most concerning is the documentation you've been given and which is not being used to process the application.
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Melissa Adkins
(@SG_Syd) reported
@krakenfx The only reason you think $30-40k is cheap is that you saw $50k. After you see $60k you’ll think that $50k is cheap.That’s the problem with watching the exchange rate too closely The solution is to study the fundamentals of #bitcoin Thanks to @Cryptoklaven for his tweets on #BTC.
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Bitbox1138
(@bitbox1138) reported
@krakensupport 1/ For those of you following this unfolding train wreck of a failed AUD$42k withdrawal that has been lost and not delivered to my bank account, after 8 weeks of customer support asking for patients and providing no information, I tweeted @jespow #Kraken
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Sandeep Deolekar
(@SandeepDeoleka1) reported
@krakenfx @krakensupport Kraken needs to take customer experience seriously.