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Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
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Website (31%)
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Login (31%)
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Mobile App (25%)
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Transactions (13%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Aschaffenburg |
Login | |
 Rio de Janeiro |
Transactions | |
| Munich |
Login | |
 Ealing |
Mobile App | |
 Zaragoza |
Mobile App | |
| Barcelona |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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mrsMittens
(@mrsMittens269) reported
@Nakamotolisk @krakenfx If kraken falls, there really is no hope for this market. These guys are unironically the most legit exchange with no 100x perp gambling bullshit. I would be shocked if they are having issues, but as you say fail to prepare, prepare to fail
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Carol Van Cleef
(@Carol_VanCleef) reported
@jespow @krakenfx Point well taken on settlement. For the uninitiated it is an important distinction. GeoIP is KYC - Knowing where your customer is. Not required by law but is good practice to avoid a violation sanctions laws. Use of GeoIP is important mitigant if transaction goes thru.
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BNED
(@TwiterLTC) reported
cz_binance: @Tree_of_Alpha @krakenfx @jespow Not saying there are definitely problems with a layoff. Just about the risk management principles. Also, an OG doesn't mean risk free. Anyway, not against Kraken or anything. Just saying... Your critique is fair too.
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ChaseBTC
(@chasebtc) reported
@jespow @krakenfx @jespow can you share what role or roles were most impacted by this layoff. I.e customer support, marketing, middle mgmt, etc? Trying to better understand which position(s) had the most surplus.
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ChaseBTC
(@chasebtc) reported
@jespow @krakenfx @jespowcan can you share what role or roles were most impacted by this layoff. I.e customer support, marketing, etc? Trying to better understand which position(s) had the most surplus.
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Doublep
(@doublepbro) reported
@WhaleCoinTalk @krakenfx Settle down the payment is good for them in their side.
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rodney.xrp
(@XRPositive) reported
@AltcoinDailyio @krakenfx above all else!! A much better support experience. No issues with liquidity when buying/selling and no convenient “exchange down for maintenance” BS during volatile times in the market. A more robust trading platform. A far less glitchy user experience. Kraken FTW 🙌
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brian hoffman 🎸🥃🍕🐙
(@brianchoffman) reported
@jscriptcoder @jespow @krakenfx Sorry to hear that. You have lots of company. If you need help let me know.
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Jesse Powell
(@jespow) reported
@smolwet @Carol_VanCleef @krakenfx It's a very complicated issue with online accounts. You can't always be sure it's even the account owner logging in. Could be a hacker. Could be they're using a VPN. Could be they're in an embassy or just on a layover at the airport. The IP doesn't tell you where the person is.
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Mike
(@Mik_e986) reported
@maxp0d Krakensupport does not care about you. And they probably listen to does with serious complains how can I help you ?
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Jesse Powell
(@jespow) reported
@Carol_VanCleef @krakenfx To be clear the payment is _for_ a settlement, not a fine, of a self-disclosed potential issue. The GeoIP thing is complicated and it's not about KYC. People can register in one place and travel to another. GeoIP databases can become stale and aren't perfect. People use proxies.
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Zoltan X Zeeblefritz
(@Zeeblefritz) reported
@coinbase advanced trade is absolute trash, give me back my pro. Hey @krakenfx sell me on your exchange my go to just shut down.
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CZ 🔶 Binance
(@cz_binance) reported
@Tree_of_Alpha @krakenfx @jespow Not saying there are definitely problems with a layoff. Just about the risk management principles. Also, an OG doesn't mean risk free. Anyway, not against Kraken or anything. Just saying... Your critique is fair too.
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Smurflicious
(@Smurflicious3) reported
@krakenfx Hey, the parachains page on the kraken site is not as useful as it could be. There needs to be a way to see historical ones I funded that did not pay out, so I can avoid them in future.
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GMaestas
(@GMaestas2) reported
@HugoPhilion @krakenfx Good afternoon Hugo. Who do I contact to initiate a support ticket to get the Songbird Explorer fixed to allow for transaction history csv file to be downloaded? Asked "Songbird Community" and was told the capability has not been working for some time Please advise
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51
(@du5_t1) reported
🚨Kraken, the world’s third-largest crypto exchange by volume, is laying off 1,100 employees, or about 30% of its workforce. Also, my deposit to them was rejecting by an intermediate bank for the first time. Beware regulators are cracking down behind the sense. 🚨 @krakenfx
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rabbits
(@high_fades) reported
@Nakamotolisk @jespow @krakenfx working fine for me but i'm using uk faster payments service; my bank transfers/receives to/from kraken's uk domiciled bank & exchange credits/debits in 15mins. it's insanely fast. also, imho i'd literally worry about every single other entity in crypto ahead of them
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Taras Motyka 🇺🇦
(@motykataras) reported
@krakensupport hi guys, hydradx allowed transfers yesterday, I want to ask some questions. 1) On your site in the list of auctions, wrong logo for hydraDX, could you change it? 2) When will the rewards withdrawals be allowed? The hydradx team allowed token transfers yesterday.
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Chuck
(@Just_Chuck_626) reported
@krakenfx so, the website is inaccessible.... wut up?
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Pa₿lo Ξcobar
(@PablitoTrading) reported
@Nakamotolisk @krakenfx Withdrawls on FIAT also still working
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Pablo Nahuel Guida
(@pabloNguida) reported
@krakensupport I’m here because the support is not helping me.
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Clam (RIP Crypto 08.11.22)
(@smolwet) reported
@Carol_VanCleef @jespow @krakenfx GeoIP blocking is a money pit that creates more problems than it solves.
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Hotofftheblockchain
(@Hotofftheblocks) reported
BLOCK BYTES: @krakenfx has laid off 1,100 employees citing the slowing of customer demands due to macroeconomics.
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Mohamed Elsayed
(@Ham0_Elsayed) reported
@TrustWallet @krakenfx How do I contact support? I have a problem with the wallet
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notablebuyer.eth
(@notablebuyer) reported
@Nakamotolisk @krakenfx While taking money off centralized exchanges can't hurt I really don't believe Kraken is a scam. If there are withdrawal problems I think it's different reasons.
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Jason Asher
(@JasonThriver) reported
@jespow @krakenfx Aren't we near the bottom of this bear market? Seems like 4 months from now (1 yr from halving), which you are paying next 4 months salary & benefits... you'll wish you had all those trained krakenites back & working as market heads back up.
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SaltyDawgVT
(@peterluke213) reported
Also in the beginning of the Interview @jespow said that he encourages people to have self custody unless they wish to trade. Given that @krakenfx supports the #LightningNetwork this seems authentic and I fully support that statement and LN support. Any exchange should do so 9/x
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Phoenix Smith
(@PhoenixSmith0) reported
@Biotech2k1 @krakenfx I use them for onboarding fiat, their customer service is A1 from my experience
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Mylarmeup@gmail.com
(@KeriHegwald) reported
@krakenfx You thought CRACK ADDICTION was a reason to support correctional corp & CPS, UGM , BAILBONDS & POLICE? War on drugs was a COVER for the REAL ADDICTS ! Expose truth ! It’s real bad, but this is real life !
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Entropy
(@Crypt0Entropy) reported
@AnonFreely @krakensupport Yeah, pretty scary times. All my trading assets are on Kraken and Coinbase. Long-term holds are on my Ledger...but hell...if most of the major exchanges go down, good luck getting any sort of liquidity for cold-storage coins either.