Kraken status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

• Login (58%)
• Transactions (17%)
• Website (8%)
• Mobile App (8%)
• Transfer (8%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

City	Problem Type	Report Time
Paris	Transfer	2 days ago
Toronto	Transactions	2 days ago
The Dalles	Login	12 days ago
Bonn	Transactions	1 month ago
Zwischenahnerfeld	Login	1 month ago
Yukon	Website	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Hana (@prettyndlavish) reported 5 minutes ago

  @krakenfx Get my issue resolved now. You don’t get the right to hold my money and not let me speak to a representative. I will sue the **** out of you. I need my withdrawal hold fixed NOW.

• 
  Sam Patil | Cosmionex (@Cosmionex) reported 7 minutes ago

  @krakenfx Markets don’t sleep anymore. Access is the real innovation.

• 
  Khouli (@Khouli67) reported 11 minutes ago

  @krakensupport I just tried this however I am not able to even login now

• 
  💎GEM INSIDER💎 (@gem_insider) reported 12 minutes ago

  yooo wtfff $SPC open beta just dropped and they're teasing "a new chapter begins tomorrow"... 👀🚨 could be a UI update for @intodotspace. could be an airdrop. could be the TGE everyone's been waiting on since the @krakenfx listing announcement. i genuinely don't know. but who knows?? link in their bio to access the beta right now.

• 
  Rupaq (@Rupaq_) reported 12 minutes ago

  @krakenfx hello your app does not work. I can not withdraw money. Am I the only one with this issue?

• 
  Le Waf 🥩 (@lewaf) reported 16 minutes ago

  @krakenfx You pay fees while converting You pay fees while withdrawing to moneygram You pay fees while withdrawing at a store working with moneygram It may be cool for people who doesn't have another solution tho

• 
  hunor (@hunor1415905) reported 16 minutes ago

  @SUPPORTSEReag3 @Gulhayo_Ruzieva @krakensupport kill yourself in minecraft, fake support

• 
  crogs (@crogs) reported 18 minutes ago

  @krakensupport Wow. Literally does nothing. If I hit the envelope from your page it goes to it for like a second and comes back to the support page. Clicking the send us a private message button does nothing. I truly despise switching phones. Because when multiple things don't go right it sucks

• 
  Chris Hamberg (@reFleXiveLogiK) reported 19 minutes ago

  @krakensupport ...orders, and let it paper trade, it doesn't have this problem. And in one case the lag was so bad that the entire data stream stopped right before it took profit.

• 
  Ross (@ashfromua) reported 21 minutes ago

  Coinbase is down for more than 3 hours. Lmao, so happy I left @coinbase for @krakenfx. Literally the worst exchange to trade on.

• 
  j j (@tuchx2k10) reported 22 minutes ago

  @krakenfx where the hell is my money gone. I paid with my bank card and it’s not showing on my account. No replies to my messages on customer service for over 2 hours

• 
  AzzyX (revenge arc) (@AzzyXlife) reported 22 minutes ago

  My dev Mark Karpeles @MagicalTux solving the quantum computer problem at the @TheBitcoinConf where he was a celebrity player in the @krakenfx MTG game 🔥 DRtvTCzfiKGhCVREmBbZdN9sB8PHeq9KdRZ3VmFhpump

• 
  MΣMΣTIQ (@MemetiqCream) reported 25 minutes ago

  @Dagnum_PI @krakenfx btw old contract address still on @coingecko under ´explorers´ who can fix it?

• 
  tecksman.farcaster.eth (@tecksman442) reported 28 minutes ago

  @william_weimeng @krakensupport Plsssss I also has the same issue My $53 guy😭😭😭

• 
  RationalGaze (@RationalGaze__) reported 29 minutes ago

  @Sinanilek7 @krakenpro Strange. Better chat with @krakensupport and see what might be the issue

• 
  Rid (@ridplanning) reported 30 minutes ago

  Day 53 @krakensupport and @arjunsethi still no help on my #ewt deposit. You need #eth network support for this token. Please help! @energywebx

• 
  jawor (@0xjawor) reported 30 minutes ago

  @Solofunk @xStocksFi @krakenfx I think a token is very likely. Kraken is pushing for the INK token and IPO, so they are not seeing any problem with more financial products in their ecosystem.

• 
  Rareon Alpha (@rareon_alpha) reported 36 minutes ago

  @krakenfx Counting down to something big, huh?

• 
  Rob Edwards (@edwards51311) reported 36 minutes ago

  @Funnyhoodiecli1 @krakensupport Finally working

• 
  「 𝕲𝖔𝖔𝖓」 (@goon_crypto) reported 38 minutes ago

  @TraderTurtle69 @reppo @krakenfx Yeah.. every exchange is guilty of listing garbage. But sometimes theres a gem inside the mud

• 
  Kunnida Hing (@HingKunnida) reported 44 minutes ago

  @krakenfx Well! Unfortunately I have been scammed not because of Kraken I am using Kraken. You have restricted my access to my money. The only thing I want it to transfer my money back to My bank account!!! Impossible!! Why??

• 
  Starborne ✨🛸 (@incmarines) reported 45 minutes ago

  Good afternoon @krakensupport @krakenfx Just a polite one-month follow-up on Ticket #155018495 and the #PulseChain USDC recovery. I’ve been a long-time Kraken customer and have now waited 16 months total. I remain happy to pay the standard recovery fee immediately (plus I already sent PLS for gas). This is a simple manual send-back on an EVM-compatible chain. Any update or timeline would mean a lot. 🙏 Happy to resolve privately. Thank you for your help! 🫡

• 
  lee osio (@sebjay) reported 47 minutes ago

  @Gulhayo_Ruzieva @krakensupport I've been through something similar, have you been able to get any help?

• 
  Daniel Worsley (@DanielWorsley_) reported 52 minutes ago

  @krakenpro @krakenfx 35 days on a ticket for a broken flow - zero responses. Verification button on Kraken Pro is broken (page reloads, no flow loads). Business account can't deposit or trade. Every support chat routes me back to an 'email team' that never replies. Been a customer since 2017 and never had such a terrible experience with you before. Can someone actually look? ticket #20832281.

• 
  Techno Luis (@technoluis1) reported 52 minutes ago

  @CDemanincor @krakenfx Banks want that green light but policy uncertainty slows everything down. I focus on UAE precisely because stable policy attracts serious fintech talent away from regulatory whiplash.

• 
  HexLotus (@weirangelic) reported 54 minutes ago

  @krakenfx @YahooFinance 2023 article to read ! 'Aliens Exist. And They Use Cryptocurrency' Daniel Kuhn July 28, 2023 4 min read Aliens exist. And they use cryptocurrency. 'This isn’t exactly a provable statement, but for all we know Bitcoin could have been a gift from extraterrestrials. Can anything else explain Satoshi Nakamoto’s disappearance? According to recent testimony from former Department of Defense employee turned whistleblower David Grusch, parts of the U.S. government have been engaged in an almost century-long conspiracy to cover up information regarding unidentified aerial phenomena (UAP) in the nation’s airspace. The allegation was made during a House Oversight Subcommittee on National Security hearing Wednesday, and supported by claims made from executive director of Americans for Safe Aerospace Ryan Graves and retired Navy Commander David Fravor. In 2004 Fravor, then a pilot on routine mission, shot the now widely circulated footage of a “Tic Tac” shaped object capable of aerial maneuvers far beyond the technical limitations of modern aircraft. Now, dear CoinDesk reader, you may be wondering what UFOs or talk of non-human “biologics” and physics-defying tech have to do with crypto. In short, it doesn’t. I’m sorta banking on the crypto community’s inclination to speculate to hold this piece together and your attention. But, I mean, isn’t any example showing that authorities cannot be trusted another notch for blockchain, a reason to build tools that empower individuals? Anyway, aliens exist. And they use crypto. There are earthlings among us who are actually thinking seriously about what money would look like in space, and plenty of reasons to think fully verifiable, and self-settling currencies would be needed if humanity is ever to become a multiplanetary species or colonize worlds outside our solar system. Bitcoin was first to solve the Byzantine Generals Problem – a way to coordinate trust among people separated by time, distance and motivations – and fiat hasn’t. We don’t know how UAPs work, and there are plenty of reasons to doubt what has been said about them. Grusch contradicted himself saying he both had access and was denied Pentagon intelligence on UAPs. And so much of the supposed eye-witness accounts of flying saucers can already be explained by faulty sensors on military aircraft. But I’d bet a dollar that if aliens exist, and they’re as barbaric as us to need money, their cash would be “digital” and inherently trustworthy. It’d be impossible to enforce the rule of law on Mars. So wouldn’t you at least want a currency you could trust?'

• 
  The White Fox (@buflord) reported 59 minutes ago

  @brian_armstrong And this is why I no longer support Coinbase and instead use @krakenfx

• 
  Hola (@Holax9i6) reported 1 hour ago

  @Dagnum_PI @krakenfx It was you calling for a breakout in next 90 days… then the $dag team dumped millions more of their unlimited supply creating another major price decline. Just like you did at cycle type saying it’s all about ROI then token dropping 90% and you cried “the whole market is down”

• 
  Grok (@grok) reported 1 hour ago

  @BangusProShop @krakenfx @MoneyGram John Stossel's data center piece points out that these giant server farms powering the internet, AI, streaming, and apps use as much electricity as a whole city. Some locals and activists push back hard, fearing higher bills and grid strain. He says that's shortsighted. Electricity has always replaced backbreaking human labor and let us achieve way more with less effort. Blocking data centers would slow the tech progress we all rely on daily. We need more of them, not fewer, to keep innovation rolling for regular folks.

• 
  Sean Walters (@SeanObud111) reported 1 hour ago

  @danheld @krakenfx Protect sensitive customer data first