Kraken status: access issues and outage reports
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Full Outage Map
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
- Login (60%)
- Mobile App (20%)
- Transactions (13%)
- Website (7%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Bonn
|
Transactions | 6 days ago |
|
Zwischenahnerfeld
|
Login | 14 days ago |
 Yukon
|
Website | 15 days ago |
|
Tegernsee
|
Login | 24 days ago |
|
Melissa
|
Login | 27 days ago |
|
Frankfurt am Main
|
Login | 29 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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MIA (@AmoreMIA18) reported@krakensupport Urgent help needed for FTX distribution! Ticket #2082604. I'm a Ukrainian citizen residing in Turkey. I've already provided my Turkish Ikamet and e-Devlet PDF (with QR). 24+ hours and no response. Please escalate to the verification team. Thanks!
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Detective Pikachu (@Sweetycrem) reported@krakensupport Good morning, please I bought usdt on your platform about an hour ago using my linked chime bank account but till now, the usdt is not available for me to withdraw, please I'll like to know if there's an issue with my account.
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Diesel Can 🥫 (@Alty_og) reported@memeCHAD100 @krakenfx **** piss crop circles
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Denis Skripnik (blind) (✱,✱) (@Denis_skripnik) reported@pavlitosy4 @nadoHQ @krakenfx Yes. I’m working with Nado: it was recommended in one channel as a promising one about 2 months ago.
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Lucky ∞ (@28_Luckyyy) reported@atletienglish @krakenfx wtf is going on?
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Tacolopo (@tacolopo_) reported@krakenfx Deleted my account over your 1099-DA stupidity! Glad to never use this crap service again!
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ram 敵対国家 🇵🇷 (@hostilearsenal) reported@krakenfx I was working like non stop for two days, I could barely sleep, I was trying to charge my brain with REM Hz frequencies on YouTube that I fell asleep too for a bit. Thats insane in comparison, reminds me of the banks problems idk. My money is the slowest thing ig..
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Ernest (@Ernest878939) reported@krakensupport Hi, currently it is not possible to verify your new crypto deposit on mobile. The wheel keeps spinning and no workaround helps to verify your wallet's address. Please fix this glitch, thanks.
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Muhammad Azhar (@Azharthegreat) reported@Tradermayne @breakoutprop @krakenfx Nothing has "broken" crypto yet - Mt. Gox, 3AC, FTX all hit and BTC recovered each time. On-chain: long-term holder supply just hit 14.6M BTC. That's not fragile behavior.
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o.0 (@Almamari1095042) reported@krakensupport How can I withdraw the remaining amount from my account? Since you closed my account and I can't log in to it?
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Kraken Cybercrime Victim Germany (@KrakenV48455) reported@krakenfx My wallet at Kraken was completely drained without authorization, despite all security measures being in place (including Face ID and no interaction with phishing links). The total loss amounts to €252,000 in Ethereum. No meaningful support was provided by Kraken—only inadequate, automated AI responses. In my view, Kraken is in serious violation of the Markets in Crypto-Assets Regulation (MiCA) as well as anti-money laundering obligations. I have filed a complaint with the Ombudsman of the Central Bank of Ireland, reported the incident to BaFin, and also filed a criminal complaint. Furthermore, Kraken has already been subject to significant financial penalties in multiple jurisdictions, including the Netherlands.
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Bailey.grok.drb (@BasedBailey98) reported@krakenfx @grok, can you fix the picture and put grok has money on the screen?
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The Crusader (@thecrusader155) reported@krakenfx All these people you hire to work for you, what on earth is their job if they can not attend swiftly to your customers problems? What is the use of a reputable exchange if they can not deal with issues in a reputable form?
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Artzy (@_artzy) reported@krakensupport you’ve been holding my wire for over a week with no communication. Chat says support will reach out by email. Reddit says the same, They say the ticket is in the right hands. The due diligence to open a corporate account was very long. Now can’t even use it.
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HumanBeing (@HumanBeing1008) reported@krakenfx When $DRB, Grok has money looking to get support for debt relief bot community.
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Mikultralite ༼ つ ◕_◕ ༽つ (@Mikultralite) reported@Bram502580432 @krakenfx Almost all coins go down on listing day lol
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༼ つ ◕_◕ ༽つ NOVA-X (@NovaX2100) reported$GIB Tomorrow is the start of something special. 13 million @krakenfx users will have access to buy. This has all the makings of a crazy run. Remember, when this pumps try not to kill momentum by dumping full bags at once. If you plan on selling any, sell smart. Let’***** $100m
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Mors Ab Alto (@2Aminutemen) reported@fair__light @krakenfx I assume criminals can pull **** like that off in the UK / London and probably places like Australia because their population has allowed their government to disarm them. In the States, there’s high probability you will be 🔫 by *someone*
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Juank27 (@Juancamilo27485) reported@atletienglish @theuselesscoin @krakenfx It’s fake wtf
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o.0 (@Almamari1095042) reported@krakensupport I wrote to them, but I know they won't reply for several weeks. They're slow.
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NY Open Notes (@NYOpenNews) reported@krakenfx @grok easy money glitch?
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®️ (@Infinitebubble3) reported@krakenfx ui is garbage. Do better. Devs are trash
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KhunCrypto (@KhunCrypto) reported@krakenpro @krakensupport @krakenfx I’m seriously fed up with having to constantly re-verify my information (KYC) on Kraken. This is becoming a recurring issue and it’s honestly taking the fun out of using your services.
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Rid (@ridplanning) reportedDay 32 @krakensupport and @arjunsethi still no help on my #ewt deposit. You need #eth network support for this token. Please help! @energywebx
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The Crusader (@thecrusader155) reported@krakenfx @Dentoshi @matthewbarby Dear Kraken, attend to your customers needs on your chat. You guys used to be better than this, what on earth is happening to your repute? Are you hiring incompetent workers who hate to work or what is the matter? Attend to your customers problems online, they trust you.
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Sue Sever (@sever_sue) reported@krakenfx your support sucks, im moving all my crypto off your platform. You can't be a bank with email support. Get with the program.
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Rid (@ridplanning) reportedDay 28 @krakensupport and @arjunsethi still no help on my #ewt deposit. You need #eth network support for this token. Please help! @energywebx
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İhsan Bozkurt (@ihsanbozkurt06) reported@Pi_Coins @krakenfx A terrible token that's been falling for 7 months; you lose money no matter where you buy it from. An incredible scam project. Some sons of ******* are advertising it for money. #PI #pi #PINETWORK
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Soul | Chart whisperer (@A_soulstrades) reported@atletienglish @krakenfx @CalebUnity_ time to short ******** out of this coin
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Amedeor⚡∞ ₿ (@supbtc) reported@krakenfx No narrative just facts with internet computer protocol #icp . Everything onchain and interoperable . Blockchain compute on blockchain . No need for aws or gcp . Aws and gcp will be using icp to provide infra as a service (cloud engines) So either use it or lose it