Kraken status: access issues and outage reports

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Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (IST)	Number of reports	Baseline
Apr 10, 4:10 AM GMT+5:30	0	0
Apr 10, 4:30 AM GMT+5:30	0	0
Apr 10, 4:50 AM GMT+5:30	0	0
Apr 10, 5:10 AM GMT+5:30	0	0
Apr 10, 5:30 AM GMT+5:30	0	0
Apr 10, 5:50 AM GMT+5:30	0	0
Apr 10, 6:10 AM GMT+5:30	0	0
Apr 10, 6:30 AM GMT+5:30	0	0
Apr 10, 6:50 AM GMT+5:30	0	0
Apr 10, 7:10 AM GMT+5:30	0	0
Apr 10, 7:30 AM GMT+5:30	0	0
Apr 10, 7:50 AM GMT+5:30	0	0
Apr 10, 8:10 AM GMT+5:30	0	0
Apr 10, 8:30 AM GMT+5:30	0	0
Apr 10, 8:50 AM GMT+5:30	0	0
Apr 10, 9:10 AM GMT+5:30	0	0
Apr 10, 9:30 AM GMT+5:30	0	0
Apr 10, 9:50 AM GMT+5:30	0	0
Apr 10, 10:10 AM GMT+5:30	0	0
Apr 10, 10:30 AM GMT+5:30	0	0
Apr 10, 10:50 AM GMT+5:30	0	0
Apr 10, 11:10 AM GMT+5:30	0	0
Apr 10, 11:30 AM GMT+5:30	0	0
Apr 10, 11:50 AM GMT+5:30	0	0
Apr 10, 12:10 PM GMT+5:30	0	0
Apr 10, 12:30 PM GMT+5:30	0	0
Apr 10, 12:50 PM GMT+5:30	0	0
Apr 10, 1:10 PM GMT+5:30	0	0
Apr 10, 1:30 PM GMT+5:30	0	0
Apr 10, 1:50 PM GMT+5:30	0	0
Apr 10, 2:10 PM GMT+5:30	0	0
Apr 10, 2:30 PM GMT+5:30	0	0
Apr 10, 2:50 PM GMT+5:30	0	0
Apr 10, 3:10 PM GMT+5:30	0	0
Apr 10, 3:30 PM GMT+5:30	0	0
Apr 10, 3:50 PM GMT+5:30	0	0
Apr 10, 4:10 PM GMT+5:30	0	0
Apr 10, 4:30 PM GMT+5:30	0	0
Apr 10, 4:50 PM GMT+5:30	0	0
Apr 10, 5:10 PM GMT+5:30	0	0
Apr 10, 5:30 PM GMT+5:30	0	0
Apr 10, 5:50 PM GMT+5:30	0	0
Apr 10, 6:10 PM GMT+5:30	0	0
Apr 10, 6:30 PM GMT+5:30	0	0
Apr 10, 6:50 PM GMT+5:30	0	0
Apr 10, 7:10 PM GMT+5:30	0	0
Apr 10, 7:30 PM GMT+5:30	0	0
Apr 10, 7:50 PM GMT+5:30	0	0
Apr 10, 8:10 PM GMT+5:30	0	0
Apr 10, 8:30 PM GMT+5:30	0	0
Apr 10, 8:50 PM GMT+5:30	0	0
Apr 10, 9:10 PM GMT+5:30	0	0
Apr 10, 9:30 PM GMT+5:30	0	0
Apr 10, 9:50 PM GMT+5:30	0	0
Apr 10, 10:10 PM GMT+5:30	0	0
Apr 10, 10:30 PM GMT+5:30	0	0
Apr 10, 10:50 PM GMT+5:30	0	0
Apr 10, 11:10 PM GMT+5:30	0	0
Apr 10, 11:30 PM GMT+5:30	0	0
Apr 10, 11:50 PM GMT+5:30	0	0
Apr 11, 12:10 AM GMT+5:30	0	0
Apr 11, 12:30 AM GMT+5:30	0	0
Apr 11, 12:50 AM GMT+5:30	0	0
Apr 11, 1:10 AM GMT+5:30	0	0
Apr 11, 1:30 AM GMT+5:30	0	0
Apr 11, 1:50 AM GMT+5:30	0	0
Apr 11, 2:10 AM GMT+5:30	0	0
Apr 11, 2:30 AM GMT+5:30	0	0
Apr 11, 2:50 AM GMT+5:30	0	0
Apr 11, 3:10 AM GMT+5:30	0	0
Apr 11, 3:30 AM GMT+5:30	0	0
Apr 11, 3:50 AM GMT+5:30	0	0
Apr 11, 4:10 AM GMT+5:30	0	0

At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

Login (60%)
Mobile App (20%)
Transactions (13%)
Website (7%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

City	Problem Type	Report Time
Bonn	Transactions	6 days ago
Zwischenahnerfeld	Login	14 days ago
Yukon	Website	15 days ago
Tegernsee	Login	24 days ago
Melissa	Login	27 days ago
Frankfurt am Main	Login	30 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

babyUFO (@orchideric) reported 5 minutes ago
@krakenfx The Ai slop loop in support is KILLING sign in. The emails never come.
༼ つ ◕_◕ ༽つ NOVA-X (@NovaX2100) reported 8 minutes ago
$GIB Tomorrow is the start of something special. 13 million @krakenfx users will have access to buy. This has all the makings of a crazy run. Remember, when this pumps try not to kill momentum by dumping full bags at once. If you plan on selling any, sell smart. Let’***** $100m
KhunCrypto (@KhunCrypto) reported 10 minutes ago
@krakenpro @krakensupport @krakenfx I’m seriously fed up with having to constantly re-verify my information (KYC) on Kraken. This is becoming a recurring issue and it’s honestly taking the fun out of using your services.
Taiwo Ojo (@taiwotherock2) reported 16 minutes ago
@cruelhandeth @krakenfx I need help on how to access xStocks like TSLAx on solidity smart contract vault deployed on Ink Chain to buy, sell, borrow and lend stocks as custom DEFI solution.
Dracarys (@Dracarysearth) reported 18 minutes ago
@cruelhandeth @inkonchain @krakenfx Is there an official to take care of this problem I'm experiencing????
babelbit.ai (@babelbit) reported 19 minutes ago
@krakensupport - BUSINESS ACCOUNT WITHDRAWAL BLOCKED - PAYROLL AT RISK. - NO EXPLANATION FROM SUPPORT - TICKET #20852057 As a business dependent on efficient cryptocurrency transfers, it is extremely disappointing that the most important transaction of the month (paying our staff) is being help up bt Kraken with: - NO EXPLANATION - NO CONTACT BY PHONE - REPETITIVE EMAILS AND TEXT CHAT WHICH DOES NOT GET CLOSER TO RESOLUTION
Cameron Westfall (@westfall_c40666) reported 19 minutes ago
@barstoolsports @krakenfx Is every city supposed to have their own take on Pizza? wtf? I can’t wait to try some Traverse City pizza !!!!
$CRO is dead Thx Kris (@cryptocrobnb) reported 20 minutes ago
@krakenfx Hello Kraken, I'm trying to ask several exchanges why they don't want to support the CRONOS EVM network?
Juank27 (@Juancamilo27485) reported 22 minutes ago
@atletienglish @theuselesscoin @krakenfx It’s fake wtf
Cyespx (@Cyespx) reported 23 minutes ago
@pedma7 @krakenfx I have had generally good experiences with Kraken myself. I had a issue with a deposit not showing up and got on the phone and they fixed it for me my right away without nay runaround.
Bailey.grok.drb (@BasedBailey98) reported 27 minutes ago
@krakenfx @grok, can you fix the picture and put grok has money on the screen?
Rid (@ridplanning) reported 28 minutes ago
Day 31 @krakensupport and @arjunsethi still no help on my #ewt deposit. You need #eth network support for this token. Please help! @energywebx
evil (@evilasfck) reported 29 minutes ago
@krakenfx THEY DONT
Christopher Zeigler (@StellarPill) reported 30 minutes ago
@krakenfx Bitcoin sucks unless you got **** you money.
Kraken Cybercrime Victim Germany (@KrakenV48455) reported 32 minutes ago
@krakenfx My wallet at Kraken was completely drained without authorization, despite all security measures being in place (including Face ID and no interaction with phishing links). The total loss amounts to €252,000 in Ethereum. No meaningful support was provided by Kraken—only inadequate, automated AI responses. In my view, Kraken is in serious violation of the Markets in Crypto-Assets Regulation (MiCA) as well as anti-money laundering obligations. I have filed a complaint with the Ombudsman of the Central Bank of Ireland, reported the incident to BaFin, and also filed a criminal complaint. Furthermore, Kraken has already been subject to significant financial penalties in multiple jurisdictions, including the Netherlands.
agua (@wwwagua) reported 33 minutes ago
@DonAlt @krakenfx Do you support @krakenfx and their activities?
THEPUNISHER (@THEPUNI02678645) reported 37 minutes ago
@QuaiNetwork @krakenfx Hey @QuaiNetwork, burning 1.67B was a good warm-up. Why stop there? Burn it down to 21M and let’s see what happens! Let’s out-Bitcoin Bitcoin. 🚀🔥 #QuaiNetwork #QUAI #BitcoinKiller
Gaslight 👻 (@RetailGaslight) reported 38 minutes ago
Oh my god @krakenfx has to have the worst customer support I've ever dealt with. It feels like this is a practical joke or smth
L3 (@L3_LPLover) reported 39 minutes ago
@OstiumLabs @xStocksFi @krakenfx I'm reposting because I noticed some errors in the tags 🫡
Justin Maynard (@DazeHypnotic) reported 44 minutes ago
@krakenfx im having issues with restrictions on my Kraken +
LordEcneralc (****/you arc) (@LordEcneralc) reported 44 minutes ago
@krakenfx @coinbase $chicky Support the coin that sends fee to the creator of the “red dog meme” 2ecWqqjWZ5hkYLHzCn9TEn2DtpVdNvMicLf3RzfLpump
berdushsol (@berdushsol) reported 46 minutes ago
@krakenfx Let me give the ticker. If it pass 1M(which is near impossible because its at 3K now lol) in 24 hour would you list it? If deal, this could be the next big narrative tho 😎 what you say kraken?
kimcĦi.ℏ/acc (@HederaKimchi) reported 46 minutes ago
Fed access is just the surface. #ICYMI @krakenfx is already plugged into @hedera (EVM + HTS) and backing @wyostable's FRNT stable token on hedera.
Craig Torres (@ctorresreporter) reported 47 minutes ago
@hannahdlang of @reuters has a nice scoop today , finally detailing what exactly the Fed gave @krakenfx with its master account. The idea that the Fed was running a live crypto bank ``experiment'' and hiding what permissions Kraken had was an absurd lack of transparency. Per Hannah: --Kraken has access to Fedwire and can hold ``limited'' balances overnight. --Cannot access interest on reserves, no access to ACH, or FedNow, no access to the discount window. --Hannah, reports, I think that Kraken doesn't want to say whether it has access to daylight overdraft. There are FOIAs filed to get this information, so chapeau to Hannah. Big question of daylight overdraft needs to be answered at some point.
SemiSweetTweet (@SemiSweetTweet) reported 48 minutes ago
@krakensupport Why is my $550.00 deposit showing at $550.00, but I'm only allowed to trade $529.00, which is my "balance" after I deposited? 550.00? Please help me understand the fees here.
Mors Ab Alto (@2Aminutemen) reported 48 minutes ago
@fair__light @krakenfx I assume criminals can pull **** like that off in the UK / London and probably places like Australia because their population has allowed their government to disarm them. In the States, there’s high probability you will be 🔫 by *someone*
empty (@19372sh2u) reported 49 minutes ago
@ethena @krakenfx **** scam
Gabriel Renaissansa (@GabrielsUnivrse) reported 54 minutes ago
@krakenlistings @QuaiNetwork This is great, long-awaited news, but WHY is the Quai withdrawal fee so high? A 30-Quai fee (~1 USD) to withdraw? Ridiculous. Quai Network's network gas fees are about 0.3 Quai for a transfer. You can do better, @krakenfx. XLM gets a withdrawal fee of 0.001 XLM (~0.0002 USD) WTF.
Ally (@ALAnwwas) reported 59 minutes ago
@krakenfx You literally froze my funds with no ability to regain access
Kraken Cybercrime Victim Germany (@KrakenV48455) reported 60 minutes ago
@krakenfx My wallet at Kraken was completely drained without authorization, despite all security measures being in place (including Face ID and no interaction with phishing links). The total loss amounts to €252,000 in Ethereum. No meaningful support was provided by Kraken—only inadequate, automated AI responses. In my view, Kraken is in serious violation of the Markets in Crypto-Assets Regulation (MiCA) as well as anti-money laundering obligations. I have filed a complaint with the Ombudsman of the Central Bank of Ireland, reported the incident to BaFin, and also filed a criminal complaint. Furthermore, Kraken has already been subject to significant financial penalties in multiple jurisdictions, including the Netherlands.