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Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
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Website (32%)
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Login (26%)
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Mobile App (21%)
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Transactions (16%)
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Withdrawals (5%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Friendswood |
Transactions | |
 Nantes |
Login | |
 Saint-Denis |
Website | |
| Saint-Louis |
Website | |
| Centreville |
Transactions | |
 Curitiba |
Withdrawals |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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Maryam sharif
(@Maryams22184169) reported
This would’ve never happened if I’d use @krakenfx or @binance instead of these crooked company. There’s nothing I can do. No one is going to help. They are going to get away with stealing 1.48 btc from me and there’s nothing I can do
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Mhdihaghipour
(@Mhdihaghipour1) reported
@krakenfx Support for orphans If one day our child loses us, is there anyone to support him? Wallet address BNB👇 bnb158d8rw64k9vytcncldp3de0qj93rmrsy0e3ws4 BIT👇 bc1quy0ra5rqz5dkjfd9m4zexkpx9ceth52tx3n7v5 DOGE👇 D8zm5C5V1Gqm1kP9qBKfrZXLg9hJS8YKre TAx👇 TKiJHifMGRcwktS43w2fuYBhho8dSioJAg
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samiabusaad
(@samiabusaad) reported
@krakensupport @kckbxngpenguin Shutting down the entire exchange for maintenance just shows how incompetent your are. None of the other reputable exchanges do that. I have done 10's of millions of $ on your exchange....leaving for good.
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Ook
(@OokXBT) reported
@krakensupport Hello I am getting Error code 821 trying to place an order. What's going on?
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Ook
(@OokXBT) reported
@krakensupport If you're seriously going to take the exchange offline during a very important daily close maybe you should have a ******* BRIGHT RED BANNER or something with a count down so we can know whats going on. Like how irresponsible is this not to properly inform users????
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Donghyup Kang
(@UIIO_Kang) reported
@krakensupport This is totally messed up. They started the maintenance without prior notice.(One of the rep said, I need to keep eyes on and check status page?? ) I opened my long position BTC/USD 20:00 and You see that stiff price down. This is ridiculous. I am leaving Kraken.
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Arnova COO
(@ArnovaCoo) reported
@krakenfx Yeah but Arnova won't let you down! 🚀
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BammBamm, ThC
(@BammBamm1988) reported
@1337_pete @krakenfx @cryptowat_ch Buy $XDC. Why bother with slow, expensive, energy sucking btc?
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Charles
(@chatwithcharles) reported
Thanks @krakenfx OTC for settling I didn’t even have to log in 🤝
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MOON-Bearer
(@tsallGoodmann) reported
@krakensupport I am afraid you will miss out on commissions if you don’t front run this „issue“. There are many people I know who crowdloaned Karura with @krakenfx but are now hesitant as it’s not clear if they will get the advantages of the projects. @MoonriverNW is getting hot now.
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Geronimo
(@yearonimo) reported
@krakensupport @mxvonbe According to the Kraken website the maintenance was scheduled for tomorrow. This seems out of the blue.
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Ook
(@OokXBT) reported
@krakensupport you seriously going to do maintenance at the daily open????? wtf
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Aris
(@arisinthepocket) reported
@krakenfx down?
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DoOnlyGoodEveryday_5480
(@e548082104) reported
@krakensupport when willl the site be back up pretty bad timing
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Max VB
(@mxvonbe) reported
Yo guys what’s wrong I cannot sign in into the app nor submit a support ticket. Stop with the BS and let us trade, TIA. @krakenfx
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defipunk.eth
(@DefiPunk) reported
@krakensupport Yes, after the website was down and back up, I got a "close-only" and "post-only" message. That's not warning customers that the website will be unreachable.
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kickboxingpenguin
(@kckbxngpenguin) reported
@krakensupport Subscribe? I pay you guys thousands in fees. The least you can do is post a notification on your website! Again, how are you going to fix this?
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Psychedelic El ₿arto ☂️
(@PsychedelicBart) reported
Btw is @krakenfx still working on LN? I remember Jesse admitting a while ago that enabling it means less fees for the exchange.
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Ⓗ Micky HAIroller $HAI $HAPI $DDOS 🇩🇰
(@MHoffV1) reported
@krakenfx @jespow Get the codes audited in DeFi and everywhere else, and support cybersecurity by listing tokens like $HAI $HAPI $DDOS $UFI
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Adam Maske
(@AdamMaske) reported
@krakenfx never to trust kraken. like how you spiked down and cancelled magin trading for clients with less than 10 million dollars. pulling all funds from my account after this. #manipulation
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s
(@femmefatale3650) reported
@krakensupport hello, the website and app are both down for me. Is it a system issue?
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Ook
(@OokXBT) reported
Error Code: 821 while trying to place a trade on Kraken Terminal. What's the issue? @krakenfx @krakensupport
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Ook
(@OokXBT) reported
@krakensupport AT LEAST LET ME CLOSE A POSITION IF YOURE GOING TO BE DOWN FOR AN HOUR
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kickboxingpenguin
(@kckbxngpenguin) reported
@krakensupport This is messed up. YOU HAD NO NOTIFICATIONS ON YOUR WEBSITE!
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defipunk.eth
(@DefiPunk) reported
I'm spread across quite a few exchanges, but none has ever given me more trouble than @krakenfx. Down yet again. If it wasn't my easiest fiat ramp + allowed $XMR withdrawals, they'd not see me again. Down again right now.
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DoOnlyGoodEveryday_5480
(@e548082104) reported
@krakensupport wtf!!!!! how long
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Unicornshakalaka - ICP Maximalist
(@bullshakalaka) reported
@mitch2you80 @krakenfx Kraken's IU is awful bro I only use them for their margin. So won't even go back there ever again.
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Dimitris Damianos 🚀
(@DimitrisDamian4) reported
Send half of my crypto from my #ledger nano X to my #kraken account and they never arrived because I used a wrong Tag code. Guys plz be #cautious when you transfer crypto make sure you triple check everything. Don’t rush like me. Hopefully @krakenfx is fixing this issue.
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Ook
(@OokXBT) reported
@kckbxngpenguin @krakensupport LITERALLY. WHY CANT THEY PUT A BANNER ON THE WEBSITE WITH A COUNT DOWN TO MAINTENANCE?? ITS SO IRRESPONSIBLE
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Financial Non-Advisor
(@HODLHustle) reported
@krakenfx is down every, single, time you need it to not be. Over it, even bitrue is more reliable. 1/10 do not recommend, this was the final straw for me. They either need to address the problem, or if it's scheduled, push notifications in advance to make it 100% transparent.