Kraken status: access issues and outage reports
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Full Outage Map
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
- Login (58%)
- Transactions (17%)
- Website (8%)
- Mobile App (8%)
- Transfer (8%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Paris
|
Transfer | 5 days ago |
 Toronto
|
Transactions | 5 days ago |
 The Dalles
|
Login | 16 days ago |
 Bonn
|
Transactions | 1 month ago |
|
Zwischenahnerfeld
|
Login | 2 months ago |
|
Yukon
|
Website | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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Rocco Russo (@rocco_russo11) reported@krakensupport GET A ******* CUSTOMER SERVICE DEPARTMENT HOLY **** AT LEAST MICROSOFT HAS INDIAN JEETS WORKING FOR THEM YOU GUYS CAN'T EVEN AFFORD THAT CHEAP *****
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Daydreamer (@MetaCloud1989) reported@krakenfx OG $Wojaketh 0x50 original contract (Our Story)The glitch in the matrix The real story of OG $Wojaketh 0x50 original contract. The OG on Ethereum of course. The OG 0x50 original contract is pure CTO. It was rugged by @phuktep who sold the OG community out to the newjak team 0x8d $Wojak. Real community formed around the OG $Wojaketh 0x50 original contract led by no one and everyone. If you own 1 share and or if you own billions of shares, your opinion is valued. Led by community, not by no one person with conflicting self interest. There was no way for the newjak team to extract our liquidity, which is locked up for 75 years. So they came up with a plan, the plan was to use the migration in order to steal the liquidity from the OG $Wojaketh 0x50 community. If everyone sold OG $Wojaketh 0x50 and migrate/swap your OG token for the newjak token. It would essentially make the OG $Wojaketh 0x50 worthless. But what they didn’t plan for was the over 19 thousand Big ***** OG $Wojaketh 0x50 holders who refuse to sell/migrate. For the one who did sellout you didn’t instantly get more value, you actually got substantial less value. If you own 1% of the OG $Wojaketh 0x50, you don’t get %1 of the newjak token. You got substantial less. You basically sold the Real OG and bought a new one that was only created in order to extract the liquidity for the OG $Wojaketh 0x50 community. If they really wanted to PVE they could have just bought into the OG $Wojaketh 0x50 on the open market instead of devaluing the OG $Wojaketh 0x50 community holdings. Plot twist, the OG never dies
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Hana (@prettyndlavish) reported@krakenfx @mayurgupta77 Get my issue resolved now. You don’t get the right to hold my money and not let me speak to a representative. I will sue the **** out of you. I need my withdrawal hold fixed NOW.
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Rupaq (@Rupaq_) reported@krakenfx hello your app does not work. I can not withdraw money. Am I the only one with this issue?
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BlockBusiness 💹 (@blockbusinessOF) reported@krakenfx @phugazinomics @coinfessions The worst exchange in the world, support doesn't respond, they're holding my USDT, don't use Kraken.
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Chris Hamberg (@reFleXiveLogiK) reported@krakensupport It's not a problem with fills or anything like that. It's literally a stream interruption
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Hana (@prettyndlavish) reported@krakenfx Get my issue resolved now. You don’t get the right to hold my money and not let me speak to a representative. I will sue the **** out of you. I need my withdrawal hold fixed NOW.
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AdeXBT (@AdeXBT) reportedCalling out @inkonchain @krakenfx @tydrohq Over 36 hours ago, Tydro made an announcement about freezing users' funds, all $455M of it. Tydro claims they noticed an oracle issue; Tydro routes through the Aave pool. All deposits appear on Aave. Aave is functioning properly, but Tydro has frozen all markets and is holding users' funds. Their last tweet was 36 hours ago. The level of unprofessionalism from these projects is getting out of hand.
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Chris Hamberg (@reFleXiveLogiK) reported@krakensupport ...orders, and let it paper trade, it doesn't have this problem. And in one case the lag was so bad that the entire data stream stopped right before it took profit.
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Algo Wine (@AlgoWines) reportedHi @krakensupport I needed to change my residency status and get W-8BEN form instead of W9 Please help me do that. 🙏
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LP89 (@Lumiphoton89) reported@krakenfx Not a good first impression of Kraken. When I tried to trade SOL for GBP, I get this: "Order submission failed Your trading is currently suspended. Please enable Sign-in 2FA and contact support quoting reference TradeTL1" I already have sign-in, funding, and trading 2FA set up.
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Noway no how (@NoHow17358) reported@_Z3r0wTraders @krakensupport @KrakenDesktop support!!!
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Shiningforce (@ShiningforceNL) reported@krakensupport is the futures platform down? Tried mobile and web using different internet breakouts.
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Crynet (@crynetio) reported@DARK_AGE_RAGE @krakensupport That user support ticket would make a fantastic screenplay on free access to your own secured volatile stash.
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lee osio (@sebjay) reported@Gulhayo_Ruzieva @krakensupport I've been through something similar, have you been able to get any help?
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Grand Priest 🧡 $DOG (@nomdejue) reportedThis article from Binance highlights something everyone should be paying attention to: No one truly knows how miners will be compensated once all Bitcoin is mined. It’s a long-term issue, but that doesn’t make it irrelevant. Ignoring it now doesn’t make it go away. That’s exactly where innovations like Ordinals and Runes come in. They’re already contributing real transaction activity and helping support miner incentives today, not in some distant future. The reality is, a large portion of Bitcoin is sitting idle in cold storage. It’s not being used. Meanwhile, ecosystems built around Bitcoin are driving transactions, fees, and actual network sustainability. Communities like the solana:dog1viwbb2vWDpER5FrJ4YFG6gq6XuyFohUe9TXN65u is pushing to evolve Bitcoin into something more dynamic, something that can sustain itself for the next 100+ years. Yet most Tier 1 exchanges seem hesitant to support this growth. With the exception of @krakenfx , many are overlooking what’s being built on Bitcoin. So the question is: Are we only focused on preserving Bitcoin as it is today, or are we actually investing in its long-term future? thoughts @saylor and @cz_binance ??
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BlockBusiness 💹 (@blockbusinessOF) reported@Gate_zh DO NOT USE @krakenpro @krakensupport , THEIR SUPPORT IS HORRIBLE, THEY KEEP STALLING YOU UNTIL YOU GIVE UP. DO NOT USE KRAKEN, DO NOT USE KRAKEN
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Lucifer Lucifero (@jbfly46) reported@krakensupport I have yet to be able to withdraw any crypto from my account with $10k worth of assets in it over a portfolio wide hold involving two deposit match payments of around $230. I have yet to have a single customer support agent explain why I can’t withdraw any crypto >
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the builder 🟪 (@cristian_xrpl) reported@krakenfx @MoneyGram Money gram? Too expensive. **** off
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Mesoshi Akamato (@MesoshiNFT) reported@krakensupport Ahhh.. I have talked so many times and there is no ticket number bcz u didnt care the issue.. about 7 times u said open ticket and technical deportment will email me.. But...?? @jespow I have history of conversations..
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Toreador Labs (@toreadorlabs) reported@krakenfx Gm gm to you too @krakenfx still waiting for that 2022 support line to hold. Hope the coffee is better than the charts 💀
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Techno Luis (@technoluis1) reported@CDemanincor @krakenfx Banks want that green light but policy uncertainty slows everything down. I focus on UAE precisely because stable policy attracts serious fintech talent away from regulatory whiplash.
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MIKS (@MIKS_ae) reported@krakenfx the community support back-and-forth is the standard reciprocal posting, gm Kraken
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Frank (@FrankXaccount) reported@SuiNetwork @krakenfx If it goes down = buy! If it goes up = celebrate! Bitcoin to $48K ... !
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Chris Hamberg (@reFleXiveLogiK) reportedI'm trying to test software that sends orders to the exchange, and as soon as my **** approached profit target the exchange stopped the real time price stream @krakenfx what ********. Do you want my fees or not? Stop that bullshit
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Mikey (@knockedoutmikey) reported@JuliusNkenchor @SpursOfficial @krakenfx Can’t get officially relegated today you thick ****. Gooner rat.
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Maximus Prime (@RalstonMax) reported@enjoyshow589 @krakensupport wtf lol
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MΣMΣTIQ (@MemetiqCream) reported@Dagnum_PI @krakenfx btw old contract address still on @coingecko under ´explorers´ who can fix it?
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PortelaCapital.sui💧 (@Portela_Capital) reported@obeyguy Bro were you the one that made me take a picture holding up my ID? Oh wait that was the ******* @krakenfx that made me do that ****. Froze 400k I had anxiety for 4 days straight.
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⚔️ ᴿᴱᴵᴳᴺ ᴿᴬᴳᴱ⚔️ (@DARK_AGE_RAGE) reportedAnother day of being unable to access my money or crypto… do better @krakenfx @krakensupport