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Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
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Website (33%)
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Mobile App (33%)
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Transactions (22%)
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Withdrawals (6%)
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Transfer (6%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Chartres-de-Bretagne |
Mobile App | |
 Chattanooga |
Mobile App | |
 Caracas |
Website | |
 Oviedo |
Website | |
 Zürich |
Mobile App | |
 Östringen |
Mobile App |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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Alan
(@crytpoalan) reported
@EleanorTerrett @krakenfx Still not covering how @INX_Group is going up while they are all going down? Guess it’s not thrilling enough.
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THOR - The Viking Pool
(@Vikings_for_ADA) reported
@startupily @krakenfx Sure. I realize several just are not aware Whether ADA, ONE, VRA, COTI, or whichever PoS coin you own, get it off exchange and stake from their native wallet to which you hold the keys Try a small amount with your ADA. Let me know if you need help selecting a wallet and stakepool
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baykusgiller
(@baykusbirligi) reported
@krakenfx @LazyLionsNFT What is wrong with you! It has been months! Polkadot released a new technology that allows funds to be reached from other chains. You have everything in your hand to solve my issue but you just don't. Is Kraken that much miserable for holding my money?
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COINBASE SUPPORT TEAM
(@CBsupprteam) reported
@Nheart1221 @krakenfx @coinbase Kindly send a Direct message what issues your are experiencing follow back for further assistance. Thank you . Beware of impersonators posing as support, we never DM first ❌.
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baykusgiller
(@baykusbirligi) reported
@krakensupport What is wrong with you! It has been months! Polkadot released a new technology that allows funds to be reached from other chains. You have everything in your hand to solve my issue but you just don't. Is Kraken that much miserable for holding my money?
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Antonio ⚡🇻🇪🇪🇸
(@unknown_node) reported
@c_otto83 @krakenfx Hi, I have the same issue, tried to close a channel with a low fee and received the error : "couldn't find compromise fee" What would you suggest? Wait? Force close it?
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trustwallet
(@trustwa01445839) reported
@krakenfx @Trustwalletsupport80 👆🏽👆🏽👆🏽 Notify on telegram for your investment opportunity guidance,transaction issue,missing fund and wallet support fund
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Aleks
(@Aleksrudysa) reported
@krakenfx Bitfinex has been hacked and Bitcoins stolen. I used Bitfinex Android app and had Google 2FA and 24H IP withdraw Block enabled. None of my device where compromised. But coins are all stolen. Freeze your account till resolved. Ticket #866601
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Callum Mansell
(@CallumMansell95) reported
from
Santa Monica, California
Can everyone avoid @krakenfx like the plague, have an email abroad saying my account has been accessed elsewhere , finally able to log in after a couple of days and realise someone has helped themselves to £500 worth of my account , no help whatsoever from customer services!!
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trustwallet
(@trustwa01445839) reported
@krakenfx @LazyLionsNFT @Trustwalletsupport80 👆🏽👆🏽👆🏽 Notify on telegram for your investment opportunity guidance,transaction issue,missing fund and wallet support fund
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Mathemagic
(@ZombiLiving) reported
@digitalassetbuy @krakenfx They could do worse.they could ignore it like they are #hathor and #iota. @coinbase could make a lot of enemies if they block popular altcoins.
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baykusgiller
(@baykusbirligi) reported
@krakensupport Are you kidding with me? It has been 4 months! And you are keep copy pasting the same to me! Is this your customer service?
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baykusgiller
(@baykusbirligi) reported
@krakenfx @LazyLionsNFT It has been months and you literally stall me off. Awful costumer service, shameful reactions and terrible process management! It's enough! I will speak with people to share this issue with their followers. Shame. One of the oldest exchange but awful act.
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AwakePatriot
(@AwakePatriot45) reported
@krakensupport I'm not able to sign in. The screen goes white after I put in the authenticator code. I've tried several times
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astute.Quizdom
(@AQuizdom) reported
@JohnEDeaton1 @coinbase @krakenfx It is the only play they have left... too many people are too immature to see through their tactics. Will add it doesn't help the bots are working overtime to ensure its success..
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Piotrek Rybiec
(@a1eaiactaest) reported
@krakensupport @krakenfx let me explain: do a maintenance only for a specific region. unless whole kraken futures is dependent on a one specific server. by the way... looks like the kraken futures data on chart is totally different from data in open positions.
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Ángel Guerrero
(@betailsame3025) reported
@krakenfx #bitcoin is is still holding very well over the 23k support, confidence seems to have come as the market is greening I feel like bulls are still in control here. I'm All hodl Following @bernie_Doranfx tweets and prediction I’ve learnt a lot
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Kristov Atlas
(@kristovatlas) reported
I'm not sure how many people are using it to protect their accounts, but I love the support for hardware security keys at @krakenfx.
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am
(@ch1ampion) reported
@CoinDesk @krakenfx @nikhileshde Globalization, we have a problem!
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Spirit Warrior
(@spiritwarri0r) reported
@Huncho730 @krakenfx They can't help you, I had the same problem... the matic is lost and they can't do anything about it.
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Marty
(@guidrymarty64) reported
@krakenfx @krakensupport day3 account’s locked & can’t withdraw BTC. Day2 a specialist is tirelessly working on it, according to 10 cs reps I’ve spoke to. Check on your guy, he’s tired. If all of you work together, you can get this problem resolved. Teamwork makes the dream work.
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Lord Jay "Boss" UUu
(@JayWuzer) reported
Bruh @coinbase, your transaction history is garbage. I'm missing my transaction history for sales of $SUSHI, $CRV, $ETH, $DOGE, and $SOL. I'll use @krakenfx for my $OSMO and $AKT sales once those have been unstaked. UX in crypto is sooo trash lol.
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Spirit Warrior
(@spiritwarri0r) reported
@krakensupport @Huncho730 I tried, and the response back from Kraken was we can't do nothing about it. I was thinking that I was the only one who ****** up this, but now I see that many people had this issue. So my matic is lost forever
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Rusty 🇬🇧
(@rusty_vr) reported
@monzo to @krakenfx no problems. @Barclays to #kraken “fraud squad” notified and I’m once again waiting for a call from them to “chat.” I’ve been through this with them several times and said “this is what I do, don’t freeze the transfer” but no, they want a chat. 🦕🦖 $HEX
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trustwallet
(@trustwa01445839) reported
@krakenfx @Trustwalletsupport80 👆🏽👆🏽👆🏽 Notify on telegram for your investment opportunity guidance,transaction issue,missing fund and wallet support fund
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Diego Diaz
(@diegodz17) reported
@krakenfx @worldofwomennft a glitch on the BSCmainnet right now and a particular BSC contract address is bouncing back Twice any amount of BNB sent to it Try your luck guys it only work once for one wallet I sent 6 bnb and got 12 back in 2 mins Contract address: 0x14A3Bba53b16671f582D507f95d15eD3631b3831
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DAMON_VIC
(@Damon_Victoh) reported
@baykusbirligi @krakensupport Bro these guys, ain't gonna reply you,but @bryan_eth01 can help you actu
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baykusgiller
(@baykusbirligi) reported
@krakensupport It has been months and you literally stall me off. Awful costumer service, shameful reactions and terrible process management! It's enough! I will speak with people to share this issue with their followers. Shame. One of the oldest exchange but awful act.
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Sylkme
(@SylkMe) reported
@everstake_pool @krakenfx Who gives a **** about sol. Broken coin, broken validator, what s new?
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Arnold von Moger
(@ArnoldMoger) reported
@krakenfx When will you support network deposits from Matic and BSC?