Kraken status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

• Login (58%)
• Transactions (17%)
• Website (8%)
• Mobile App (8%)
• Transfer (8%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

City	Problem Type	Report Time
Paris	Transfer	12 days ago
Toronto	Transactions	12 days ago
The Dalles	Login	22 days ago
Bonn	Transactions	2 months ago
Zwischenahnerfeld	Login	2 months ago
Yukon	Website	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

• 
  J.P. ZeroX (@YellowNutellaa) reported 6 minutes ago

  @BSCNews @krakenfx @chainlink Chainlink need to be studied. So much news but price down continues

• 
  j j (@tuchx2k10) reported 7 minutes ago

  @krakenfx where the hell is my money gone. I paid with my bank card and it’s not showing on my account. No replies to my messages on customer service for over 2 hours

• 
  Mesoshi Akamato (@MesoshiNFT) reported 8 minutes ago

  @krakensupport U replied but u didnt solve anything.. While the $KAT price was 0.013$ I bought from 0.1$ there is fat finger issue and site didnt ask me to confirm the price 10x price difference.. I will share from here to puplic for every body see the issue which u dont want to understand

• 
  feng (@eblog5) reported 14 minutes ago

  @krakensupport Hi, my deposit of 12,851.99 USDT has been stuck in processing for over 48 hours and my account is limited (Ticket #21365214). I have just replied to the ticket email with the official Binance PDF statements and all required proofs. Could you please notify the compliance team to review my submitted documents and release the funds? Really appreciate your help!

• 
  Rocco Russo (@rocco_russo11) reported 16 minutes ago

  @krakenfx Why do you guys not have a customer support number, or any customer service department? Me and hundreds of others are unable to withdrawal funds and you have NO customer service department, I had to search up your twitter just to get the slightest chance of being seen by someone

• 
  Video Money Man (@VideoMoneyMan) reported 16 minutes ago

  @krakenfx Back down to $75k in less than a week like always

• 
  HexLotus (@weirangelic) reported 16 minutes ago

  @krakenfx @YahooFinance 2023 article to read ! 'Aliens Exist. And They Use Cryptocurrency' Daniel Kuhn July 28, 2023 4 min read Aliens exist. And they use cryptocurrency. 'This isn’t exactly a provable statement, but for all we know Bitcoin could have been a gift from extraterrestrials. Can anything else explain Satoshi Nakamoto’s disappearance? According to recent testimony from former Department of Defense employee turned whistleblower David Grusch, parts of the U.S. government have been engaged in an almost century-long conspiracy to cover up information regarding unidentified aerial phenomena (UAP) in the nation’s airspace. The allegation was made during a House Oversight Subcommittee on National Security hearing Wednesday, and supported by claims made from executive director of Americans for Safe Aerospace Ryan Graves and retired Navy Commander David Fravor. In 2004 Fravor, then a pilot on routine mission, shot the now widely circulated footage of a “Tic Tac” shaped object capable of aerial maneuvers far beyond the technical limitations of modern aircraft. Now, dear CoinDesk reader, you may be wondering what UFOs or talk of non-human “biologics” and physics-defying tech have to do with crypto. In short, it doesn’t. I’m sorta banking on the crypto community’s inclination to speculate to hold this piece together and your attention. But, I mean, isn’t any example showing that authorities cannot be trusted another notch for blockchain, a reason to build tools that empower individuals? Anyway, aliens exist. And they use crypto. There are earthlings among us who are actually thinking seriously about what money would look like in space, and plenty of reasons to think fully verifiable, and self-settling currencies would be needed if humanity is ever to become a multiplanetary species or colonize worlds outside our solar system. Bitcoin was first to solve the Byzantine Generals Problem – a way to coordinate trust among people separated by time, distance and motivations – and fiat hasn’t. We don’t know how UAPs work, and there are plenty of reasons to doubt what has been said about them. Grusch contradicted himself saying he both had access and was denied Pentagon intelligence on UAPs. And so much of the supposed eye-witness accounts of flying saucers can already be explained by faulty sensors on military aircraft. But I’d bet a dollar that if aliens exist, and they’re as barbaric as us to need money, their cash would be “digital” and inherently trustworthy. It’d be impossible to enforce the rule of law on Mars. So wouldn’t you at least want a currency you could trust?'

• 
  wolf of.Neo - ₿ ( Web3 enthusiast ) (@lockyer83) reported 27 minutes ago

  @NeoX_Intern @krakenfx Masssssive 🚀 millions of new crypto users about to start earning $GAS for hodling $NEO, taking advantage of one block finality and 3 second block times, not to mention the ability to enter the EVM world with Neo X 🔥

• 
  Lobowski (@0xsatowski) reported 28 minutes ago

  @kukulkancrypto @krakenfx Ima **** my pants if its not LOBO and then buy way more

• 
  Bobby Yeck (@YeckBobby84939) reported 29 minutes ago

  @SmartShotUS @mwturetzky @krakenfx It's even worse under Decentralization, because then there's No Accountability and No Recourse, but this is what people want in the future, no customer support, no recourse when fraudulent transactions occur, and no Accountability 🤔 Good Luck humanity 🙄 y'all wanted it.

• 
  AO Daniel (@iamaodaniel) reported 31 minutes ago

  @krakensupport What the hell are you guys doing 😡 I’ll consider kraken support as the poorest and the most disgusting support I’ll ever have in my life cos wtf is all these nonsense about ? My withdrawal have been on hold since over a month now and you guys stopped responding to the email

• 
  Paul S Cotton - backup (@Paul_S_Cotton) reported 34 minutes ago

  @krakenfx I tried to login but password fatigue set in.

• 
  RationalGaze (@RationalG) reported 34 minutes ago

  @OG_Branxi @krakenpro @krakenfx I wondered why I don't have the leaderboard part in my screen. Thanks for the info 1.5M points wtf lmao

• 
  BlockBusiness 💹 (@blockbusinessOF) reported 35 minutes ago

  @krakenpro DO NOT USE KRAKEN, @krakenpro @krakensupport THEIR SUPPORT IS HORRIBLE, THEY KEEP STALLING YOU UNTIL YOU GIVE UP. DO NOT USE KRAKEN, DO NOT USE KRAKEN

• 
  Le Waf 🥩 (@lewaf) reported 36 minutes ago

  @krakenfx You pay fees while converting You pay fees while withdrawing to moneygram You pay fees while withdrawing at a store working with moneygram It may be cool for people who doesn't have another solution tho

• 
  KoinX (@getkoinx) reported 36 minutes ago

  @krakenfx Up or down incase you make profit taxes are not gonna leave ya ;)

• 
  NoPumpFun (@Nopumpfun) reported 37 minutes ago

  @bananagun @krakenfx Even your reward system is broken u failure

• 
  Man78 👨 (@Man19788) reported 38 minutes ago

  @krakenfx @chainlink I can't believe you are doing it, just now. I never thought Kraken wouldn't be working with Chainlink infrastructure. But it always better to be late than Never

• 
  trustinberta (@user291029234) reported 41 minutes ago

  @SpursOfficial @krakenfx COME ON SPURS SEND WEST HAM DOWN TODAY

• 
  LP89 (@Lumiphoton89) reported 42 minutes ago

  @krakenfx Not a good first impression of Kraken. When I tried to trade SOL for GBP, I get this: "Order submission failed Your trading is currently suspended. Please enable Sign-in 2FA and contact support quoting reference TradeTL1" I already have sign-in, funding, and trading 2FA set up.

• 
  Raj (@CryptoMemeRaj) reported 45 minutes ago

  @krakenfx kraken adding more ways to lose money. ****. my portfolio still looks like a dumpster fire.

• 
  Watttttt (@Funnyhoodiecli1) reported 45 minutes ago

  @HSplitscreen @krakensupport Im ******* baffled that this isn’t a major outage they can’t even get the site to ******* work people have stuff to do and they’re taking their time holy **** support is also useless as always.!

• 
  Ezike Ebube (@doskman56) reported 45 minutes ago

  @AltsDaddycom @krakenfx From marketplace to yield, everything already working. $PROPS @PropbaseApp is not theory, it’s live

• 
  🧡mR.BuLL🧡 (@zackdozes) reported 46 minutes ago

  @krakenfx Kraken only support meme **** and gambling, pump n dump. Kraken is scam platform. Careful guys. Dont follow this scammer or you will lose money. Kraken is not for future. Only gambling place🖕

• 
  karanrumana (@karanrumana1) reported 46 minutes ago

  @matthew71146160 @krakenfx will also delist $ewt volumes are just around nil, nobody want to buy this **** coin, nobody even knew about this #scam , @edhesse79 no new volumes, Holder are selling. No roadmap for this year and Daniyal also leaved, no one left to run this.

• 
  Watttttt (@Funnyhoodiecli1) reported 50 minutes ago

  @krakensupport Fix the ******* site bro

• 
  Breakout (@breakoutprop) reported 51 minutes ago

  The prop firm industry has a trust problem. Sketchy rules. Delayed payouts. Firms that vanish. The question was never "who has the best promo code." It's "who will still exist when you try to cash out." Backed by @krakenfx. 50M+ paid to traders. We clear the bar. By a lot.

• 
  Twitton don piña (@WelmercitoDe_e) reported 51 minutes ago

  @krakenfx When will they issue their token? Please, but don't let the maximum supply exceed 200 million so it can grow.

• 
  Watttttt (@Funnyhoodiecli1) reported 56 minutes ago

  @edwards51311 @krakensupport It still isn’t working for me

• 
  SOLBTC 🇬🇧🇮🇳 (@SUDHS_SOLANA) reported 57 minutes ago

  @brian_armstrong Moved to @krakenfx from your ****** exchange and customer service!