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Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
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Website (31%)
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Login (31%)
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Mobile App (25%)
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Transactions (13%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Login | ||
| Transactions | ||
| Login | ||
| Mobile App | ||
| Mobile App | ||
| Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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NewType🌐
(@NewtypeTrades) reported
@BlurCrypto @krakenfx 20$ minimum deposit.. But for me to open a bank account is only 5$.. I thought Crypto was supposed to fix this
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Paul
(@paulgn32) reported
@krakenfx @Aster_DEX Nothing happens. Aster goes down. Does kraken really have liquidity? 😭
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nightmancom/eth 🌛
(@nightmancrypto) reported
US people should use @krakenfx instead of @coinbase if they don’t want to get their info leaked and crypto stolen. @brian_armstrong knows this and doesn’t give a **** about the victims
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Dr. Mediocre Thoughts, PhD, J.D., MBA
(@EarwQrm) reported
@WatcherGuru Just don't do it on Coinbase. Exchanges all have their issues, but Coinbase is by far the worst. If you must, use @krakenfx
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Eric Wallen
(@Ewallen100) reported
@krakensupport I know that 200k was retrieved doing the same deal, USDT BNB and thats how I lost my 10k. I filed a support, and I keep telling people you guys plan to figure it out again like you did for him. However, I cannot control the people in discord because I did mention that you guys were working on it.
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Cryptoneous Strat
(@JRoc463624) reported
I keep seeing posts where users try offloading THEIR money from CEX back into fiat. We all have to collect our gains of course. But the continuous problems are always with Binance or Base. They'll gladly let you on-ramp your money but once you want to off ramp they start getting greedy. I hold thousands for years of personal use I've never had problems with @krakenfx . Not once! It's a matter of choosing a good CEX. Even CDC & Gemini are ok. Stay away from the Coinbase & Binance.
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Crypto Marketer
(@RepositionGroup) reported
@krakenfx is there an outage with your systems?
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Fased
(@fased_ai) reported
@krakenfx @breakoutprop leverage without deposit/margin/liquidation… interesting. breakoutprop solves a real problem. funding rates still screaming though. $350m in premiums daily. someone’s getting wrecked.
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Dave 𐤊
(@Daveyboy230) reported
Closed my @krakenfx account after it being frozen for 6 weeks with poor communication regarding the issue. I always loved using them until now. What a pity.
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GG
(@TheghostKakashi) reported
@Krak @krakenfx @WilliamsRacing Counting down the days now
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Pete
(@smatch1234) reported
@krakenfx @Aster_DEX MM have pushed down the price to liquidate leverage holder, hence keeping the revenue of the dex high..
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Jon Karl
(@Karl13Jon) reported
@krakenfx You fraudulently charged my account and when you did not only did it not show in my transaction history kicker is it’s gogglepay pos I have all Apple devices! No CS to help ? Shady stuff 5th time caught you stealing
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depressivehacks
(@depressivehacks) reported
@krakenfx How did you clean the website when you can't even see?
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HikeColorado1
(@HikeColorado1) reported
@krakensupport Been holding my money hostage for 6 days. Account says limited and cannot withdraw. Support has been nothing but jibber jabber about how they will get back to me. Once fixed I will close my account with them. Absolutely horrible service....
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Blur
(@BlurCrypto) reported
Few days ago I sent Base ETH deposits to @krakenfx from 52 wallets of mine (converted airdrop dust to ETH) Turns out 39 of the 52 failed because Kraken has a .005 ETH minimum deposit (about $20!) - even for Base which typically costs less than a cent per tx It is ultimately my fault, but I was hoping the people at Kraken, who I’ve been a customer with for years, might’ve been able to pull some strings as the sum of the failed deposits was $500 I hope you enjoy the free $500 @krakensupport
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Marsellus
(@MarsellusVI) reported
@steve2bacon @krakenfx stayed up, no problem here
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Bishop Danimal
(@soegrenus) reported
@krakensupport Of course I have - there is no need to change them from trade to trade. I used Bitsgap to start a grid bot using ETH, Kraken instead sold ETH.H which is Purpose Ether ETF - which my business account does not have access to. Their bots can not manage ETH.H, just ETH.
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Stephanie Izevbizua and Web Debt Solutions, LLC
(@ladyscorp02) reported
@krakenfx Download the app called Google Authenticator.. this gives you a new 6 digit code for every login and transaction for @krakenfx.
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Solfart Nation
(@SolfartNation) reported
@krakenfx How do you keep the site so spotless
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Nick Martin
(@NMartinRealty) reported
@PropyInc @krakenfx That if I could unlock mine from the propy site to invest it
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Logi
(@null_l33t) reported
@krakenfx When the run on the crypto scams happens, and everyone finds out the **** isn't really backed Dollar for Token, who ends up holding the empty bag?
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BLOCKXS.COM
(@blockxs) reported
@krakenfx When the site’s too slick
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Aayon
(@cwtony89) reported
@krakenfx @naiivememe GF is problem, Bitcoin is solution.
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Alex.
(@malsploit) reported
@StackerSatoshi @binance I had a similar issue with @krakenfx but they were really understanding, and it got sorted out within a week. They didn’t charge any fees either
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HikeColorado1
(@HikeColorado1) reported
@Shadroc_ @krakenfx same here. Their support is terrible. Funds stuck for no reason
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blxn ▒
(@AdeniranJoe) reported
@BlurCrypto @krakenfx the support should be able to help you, other exchanges even help recover unsupported assets
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HikeColorado1
(@HikeColorado1) reported
@krakensupport My funds are stuck too. Support just keeps saying they'll get back to me.... Never do. Horrible service
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Audeo S
(@audioshitehawk) reported
@krakenfx @breakoutprop for sure, its really hard to trade leverage when your derivites platform is "down"
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DeFixer
(@DeFixer_) reported
@krakenfx @moonwalkfitness Wtf $444 for $20 airdrop
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⚡ ZERO ⚡
(@DRTiiBiiRD) reported
@XRPathologist @arjunsethi @krakenfx Totally fair. I believe Kraken will conquest a lot of disillusioned CB users once they find out fees are lower & they have actual support. Also, Arjun is incredibly active and helpful. Something you wouldn't expect from a CEO.