Kraken status: access issues and outage reports

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Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (IST)	Number of reports	Baseline
Apr 9, 7:10 AM GMT+5:30	0	0
Apr 9, 7:30 AM GMT+5:30	0	0
Apr 9, 7:50 AM GMT+5:30	0	0
Apr 9, 8:10 AM GMT+5:30	0	0
Apr 9, 8:30 AM GMT+5:30	0	0
Apr 9, 8:50 AM GMT+5:30	0	0
Apr 9, 9:10 AM GMT+5:30	0	0
Apr 9, 9:30 AM GMT+5:30	0	0
Apr 9, 9:50 AM GMT+5:30	0	0
Apr 9, 10:10 AM GMT+5:30	0	0
Apr 9, 10:30 AM GMT+5:30	0	0
Apr 9, 10:50 AM GMT+5:30	0	0
Apr 9, 11:10 AM GMT+5:30	0	0
Apr 9, 11:30 AM GMT+5:30	0	0
Apr 9, 11:50 AM GMT+5:30	0	0
Apr 9, 12:10 PM GMT+5:30	0	0
Apr 9, 12:30 PM GMT+5:30	0	0
Apr 9, 12:50 PM GMT+5:30	0	0
Apr 9, 1:10 PM GMT+5:30	0	0
Apr 9, 1:30 PM GMT+5:30	0	0
Apr 9, 1:50 PM GMT+5:30	0	0
Apr 9, 2:10 PM GMT+5:30	0	0
Apr 9, 2:30 PM GMT+5:30	0	0
Apr 9, 2:50 PM GMT+5:30	0	0
Apr 9, 3:10 PM GMT+5:30	0	0
Apr 9, 3:30 PM GMT+5:30	0	0
Apr 9, 3:50 PM GMT+5:30	0	0
Apr 9, 4:10 PM GMT+5:30	0	0
Apr 9, 4:30 PM GMT+5:30	0	0
Apr 9, 4:50 PM GMT+5:30	0	0
Apr 9, 5:10 PM GMT+5:30	0	0
Apr 9, 5:30 PM GMT+5:30	0	0
Apr 9, 5:50 PM GMT+5:30	0	0
Apr 9, 6:10 PM GMT+5:30	0	0
Apr 9, 6:30 PM GMT+5:30	0	0
Apr 9, 6:50 PM GMT+5:30	0	0
Apr 9, 7:10 PM GMT+5:30	0	0
Apr 9, 7:30 PM GMT+5:30	0	0
Apr 9, 7:50 PM GMT+5:30	0	0
Apr 9, 8:10 PM GMT+5:30	0	0
Apr 9, 8:30 PM GMT+5:30	0	0
Apr 9, 8:50 PM GMT+5:30	0	0
Apr 9, 9:10 PM GMT+5:30	0	0
Apr 9, 9:30 PM GMT+5:30	0	0
Apr 9, 9:50 PM GMT+5:30	0	0
Apr 9, 10:10 PM GMT+5:30	0	0
Apr 9, 10:30 PM GMT+5:30	0	0
Apr 9, 10:50 PM GMT+5:30	0	0
Apr 9, 11:10 PM GMT+5:30	0	0
Apr 9, 11:30 PM GMT+5:30	0	0
Apr 9, 11:50 PM GMT+5:30	0	0
Apr 10, 12:10 AM GMT+5:30	0	0
Apr 10, 12:30 AM GMT+5:30	0	0
Apr 10, 12:50 AM GMT+5:30	0	0
Apr 10, 1:10 AM GMT+5:30	0	0
Apr 10, 1:30 AM GMT+5:30	0	0
Apr 10, 1:50 AM GMT+5:30	0	0
Apr 10, 2:10 AM GMT+5:30	0	0
Apr 10, 2:30 AM GMT+5:30	0	0
Apr 10, 2:50 AM GMT+5:30	0	0
Apr 10, 3:10 AM GMT+5:30	0	0
Apr 10, 3:30 AM GMT+5:30	0	0
Apr 10, 3:50 AM GMT+5:30	0	0
Apr 10, 4:10 AM GMT+5:30	0	0
Apr 10, 4:30 AM GMT+5:30	0	0
Apr 10, 4:50 AM GMT+5:30	0	0
Apr 10, 5:10 AM GMT+5:30	0	0
Apr 10, 5:30 AM GMT+5:30	0	0
Apr 10, 5:50 AM GMT+5:30	0	0
Apr 10, 6:10 AM GMT+5:30	0	0
Apr 10, 6:30 AM GMT+5:30	0	0
Apr 10, 6:50 AM GMT+5:30	0	0
Apr 10, 7:10 AM GMT+5:30	0	0

At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

Login (60%)
Mobile App (20%)
Transactions (13%)
Website (7%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

City	Problem Type	Report Time
Bonn	Transactions	5 days ago
Zwischenahnerfeld	Login	13 days ago
Yukon	Website	14 days ago
Tegernsee	Login	24 days ago
Melissa	Login	26 days ago
Frankfurt am Main	Login	29 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

Handleton (@Handleton22) reported 7 seconds ago
@krakenfx The fact your ***** *** even posts something like this means you want someone to come to your office, and ******* nut up don't you? YOU ******* PIECES OF **** GOT SOME REAL NERVE.. **** EVERY EMPLOYEE THAT WORKS FOR YOU. ESPECIALLY THE LOWLIFE RUNNING YOUR X ACCOUNT POS
Aamir ⚡️ZugChain (@Aamirarifkhi) reported 2 minutes ago
@CryptoTeluguO @krakenfx @inkonchain Nado up down
Johnny Dalgaard (@4wqcwby8yj) reported 6 minutes ago
@krakenfx No Big in gib. Down down down
DAVE (@dave1800s) reported 6 minutes ago
@calmegoodie @krakensupport I can't even sign in back to my account where I have 10k
Orin (@OrinBase) reported 7 minutes ago
@krakenfx rare case where support becomes part of the moat
®️ (@Infinitebubble3) reported 8 minutes ago
@krakenfx ui is garbage. Do better. Devs are trash
Rid (@ridplanning) reported 11 minutes ago
Day 30 @krakensupport and @arjunsethi still no help on my #ewt deposit. You need #eth network support for this token. Please help! @energywebx
Rid (@ridplanning) reported 11 minutes ago
Day 20 @krakensupport and @arjunsethi still no help on my #ewt deposit. You need #eth network support for this token. Please help! @energywebx
Artzy (@_artzy) reported 13 minutes ago
@krakensupport you’ve been holding my wire for over a week with no communication. Chat says support will reach out by email. Reddit says the same, They say the ticket is in the right hands. The due diligence to open a corporate account was very long. Now can’t even use it.
empty (@19372sh2u) reported 13 minutes ago
@ethena @krakenfx **** scam
HumanBeing (@HumanBeing1008) reported 19 minutes ago
@krakenfx When $DRB, Grok has money looking to get support for debt relief bot community.
BogDrakonov (@BogDrakonov) reported 20 minutes ago
Hey @krakenfx you have some tracker that causes a login loop when @brave shield blocks it. Maybe don't add trackers to your ******* login process!
Jon Maddox (@maddox12679) reported 21 minutes ago
@krakenfx KRAKEN WILL NOT ALLOW YOU TO MOVE YOUR OWN MONEY AT WILL... ILLEGALLY HOLDING YOUR FUNDS TO GAIN INTEREST AND MARKET PRICE FAVORABILITY ON SHARE TRADES.. **** KRAKEN...🇺🇲🇺🇲🇺🇲🇺🇲🇺🇲🇺🇲
Juank27 (@Juancamilo27485) reported 24 minutes ago
@atletienglish @theuselesscoin @krakenfx It’s fake wtf
Rid (@ridplanning) reported 33 minutes ago
Day 29 @krakensupport and @arjunsethi still no help on my #ewt deposit. You need #eth network support for this token. Please help! @energywebx
berdushsol (@berdushsol) reported 33 minutes ago
@krakenfx Let me give the ticker. If it pass 1M(which is near impossible because its at 3K now lol) in 24 hour would you list it? If deal, this could be the next big narrative tho 😎 what you say kraken?
Bjorn (@BjornFjord01) reported 34 minutes ago
@krakensupport Where ******** is my 1099-DA? You tards promised them on the 13th, which is late as **** anyway.
ᛤ Derek 🧡 $DOG (@skidizzle87) reported 35 minutes ago
@krakenfx $DOG, $MIM, $PUPS, $LOBO, $BILLY and $GIZMO fix this
🍒Fᵣₑd ᵣₑᵣᵤₙ Cₕₑᵣᵣy🍒 (@SleazyWeez) reported 38 minutes ago
@Steffan0xd @krakenfx @WatcherGuru I should've set my eyes on working for an exchange, or an embalmer. Guaranteed income.
The Crusader (@thecrusader155) reported 41 minutes ago
@krakenfx Is this fair dear Krakens, is this how you treat your faithful customers who by all means has considered your exchange worthy enough for them to trade with you? Everyone use to praise you guys for your swift response to customers problems, now you act like a new exchange.
MrCartmill 🛡☀️ (@MrCartmill) reported 43 minutes ago
If this is true then @krakenfx has some explaining to do. When funds with that large of an amount is moving. I think they should check it out and contact the user. This is definitely user error for opening the door. But Kraken should've asked questions when 18 million walks out the door.
Kraken Cybercrime Victim Germany (@KrakenV48455) reported 44 minutes ago
@krakenfx @atletienglish My wallet at Kraken was completely drained without authorization, despite all security measures being in place (including Face ID and no interaction with phishing links). The total loss amounts to €252,000 in Ethereum. No meaningful support was provided by Kraken—only inadequate, automated AI responses. In my view, Kraken is in serious violation of the Markets in Crypto-Assets Regulation (MiCA) as well as anti-money laundering obligations. I have filed a complaint with the Ombudsman of the Central Bank of Ireland, reported the incident to BaFin, and also filed a criminal complaint. Furthermore, Kraken has already been subject to significant financial penalties in multiple jurisdictions, including the Netherlands.
jj0ffice (@jj0ffice) reported 46 minutes ago
@atletienglish @krakenfx y'all so down bad WTF
Dracarys (@Dracarysearth) reported 46 minutes ago
@cruelhandeth @inkonchain @krakenfx Is there an official to take care of this problem I'm experiencing????
Handleton (@Handleton22) reported 47 minutes ago
@krakenfx The only fools are the ones who trust kraken! They ******* stole my money, **** my account down and won't respond as to why. **** KRAKEN. **** ITS SOCIAL MEDIA EMPLOYEES THAT RUN THIS ACCT. YOUR ******* THIEVING SCUMBAGS. GO **** YOURSELVES YOU PIECES OF ****. FUHQ. YOURTRASH
Diesel Can 🥫 (@Alty_og) reported 47 minutes ago
@memeCHAD100 @krakenfx **** piss crop circles
The Crusader (@thecrusader155) reported 55 minutes ago
@krakenfx @Dentoshi @matthewbarby Dear Kraken, attend to your customers needs on your chat. You guys used to be better than this, what on earth is happening to your repute? Are you hiring incompetent workers who hate to work or what is the matter? Attend to your customers problems online, they trust you.
Amedeor⚡∞ ₿ (@supbtc) reported 56 minutes ago
@krakenfx No narrative just facts with internet computer protocol #icp . Everything onchain and interoperable . Blockchain compute on blockchain . No need for aws or gcp . Aws and gcp will be using icp to provide infra as a service (cloud engines) So either use it or lose it
BogDrakonov (@BogDrakonov) reported 59 minutes ago
@krakensupport Sure. It's hard to collect data for as it loops too fast. The easy fix is to just not have trackers on your site at all. Privacy should be respected.
Gold 👑 (@sol_goldrush) reported 60 minutes ago
@atletienglish @krakenfx Wtf lol