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Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
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Login (40%)
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Mobile App (27%)
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Website (20%)
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Transactions (13%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Berlin |
Login | |
| Berlin |
Login | |
| Frankfurt am Main |
Mobile App | |
| Aschaffenburg |
Login | |
 Rio de Janeiro |
Transactions | |
| Munich |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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ruk.eth
(@ApeLiquidity) reported
@gainzy222 @krakenfx Last time they were slow on my transfer they gave me a bajillion fee credits. Not sure what they do but I still have a bunch because I don’t really trade there
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unlikeg
(@unlike_g) reported
@dionyziz @krakenfx How's it broken?
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EluCrypto
(@EluCrypto) reported
@ApoAndreas @gainzy222 @krakenfx Hire a hacker if you need help
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maryam
(@MMaryamyaro) reported
@krakenfx @jespow I am having problems with my withdrawal, can seem to appear since yesterday. What is happening 😳,
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Tofcrespin
(@tofcrespin) reported
@krakensupport @gainzy222 Perfect service and support, Made a Swift transfer in USD in my bank account at 1 one clok at the night, at 10 am, money is well arrived. Kraken Best partner
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coddiwompler59
(@coddiwompler59) reported
@gainzy222 @krakenfx Did you forget to add the # in message? I forgot that as well - reached out to them and @krakenfx was very quick in tracing the funds and put them on my Kraken account... So customer mistake. Would have been nice to ask them before yelling in public.
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Not your keys..
(@2031plan) reported
@Crypto_CKing @gainzy222 @krakenfx Slow. Mine take minutes
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Not your keys..
(@2031plan) reported
@gainzy222 @krakenfx Kraken I cannot fault. Always bang on the support
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∅χÅ𐍴Ⓐ☈Ꮯ♄🜚ꢼᴓꤙ𐓦ꫀ🏴⟠ ⋈
(@anarchomonke_) reported
@gainzy222 @krakenfx I've never had a problem with Kraken I've been using them for like 2 years.
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EluCrypto
(@EluCrypto) reported
@micky_wes @gainzy222 @krakenfx Hire a hacker if you need help
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TrasherDK
(@TrasherDK) reported
@krakensupport @krakenfx I Did not reach beyond contact support. I am Trasherdk. I'm reachable on my registered email address karken@fu... You should know. I suffered a involuntary device factory reset. I have requested, twice, an recovery code, to no avail. I do not have a ticket. I've got the API keys.
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ColdBloodCanada
(@Justin07592221) reported
@gainzy222 @krakenfx You guys are so funny immediately too the time line I normally can get help for a $100 ticket at kraken
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Conglomerate
(@kalkwonk) reported
@gainzy222 @krakenfx Never used that **** exchange again
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Harry
(@DubsChecksem) reported
@gainzy222 @krakenfx They might just be slow
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Donetto_HEX
(@donettoX_o) reported
@gainzy222 @krakenfx I had the same problem yesterday. It took hours to get a “specialist” to reach out and come to a resolution. Lucky I split my transfers up and only on-ramp to defi so my exposure was small.
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Liam
(@DublinNomad) reported
@krakenfx can’t connect using your API, old account but 1st API keys. Error says ‘rate limit exceeded (200)’ - what to do? Your support is offline @jespow
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Conglomerate
(@kalkwonk) reported
@gainzy222 @krakenfx They did the same to me, but for a 7k wire. My bank told me kraken received it but it wasnt showing on my kraken balance. 8 hours later Kraken starts demanding i send them selfies with a hand written note. I told them **** that give me back my ****** money, and they wired it back
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t://cozyL✪R4X@444
(@L0R4X) reported
@InvestWithDiego @gainzy222 @krakenfx They all fall down
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The Ungovernable
(@EXIDOUS) reported
@gainzy222 @krakenfx Its likely the most solid exchange, very doubtful youll have a problem.
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timewalker
(@incmpleteness) reported
@gainzy222 @AlgodTrading @krakenfx What are you two scammers chatting **** about?
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Bitcoin Bull 🟠 ∞/21M
(@BITCOIN_OR_HFSP) reported
@gainzy222 @krakenfx Kraken is fine. I’ve withdrawn several million £ from there with zero problems.
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Chief
(@Gmaggold) reported
@krakenfx @jespow Whiles you do this, get Africa involved. Support us... Kindly DM to support the vulnerable, disabled go to school in my community
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Micky Wes
(@micky_wes) reported
@krakensupport @gainzy222 Yeah, a Twitter influencer…nice Kraken. Not the service I got.
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EluCrypto
(@EluCrypto) reported
@donettoX_o @gainzy222 @krakenfx Hire a hacker if you need help
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Aaron ₿.
(@aaronbtrader) reported
@gainzy222 @krakenfx I’ve wired them 7 figs no problem, they will get it done. My beef is high fees. And it is terrible to trade on.
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Southern fried crypto (💙,🧡)
(@AltcoinAssasin) reported
@gainzy222 @krakenfx I've honestly always got amazing customer support from @krakenfx it's why I stay using them
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EluCrypto
(@EluCrypto) reported
@CashIsTrash_ @gainzy222 @krakenfx Hire a hacker if you need help
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0xJens1
(@0xJens1) reported
@gainzy222 @krakenfx Never had any problems with on-ramp or off-ramp at Kraken, at most it's been around 2 working days for the funds to appear.
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Robenzo
(@Robenzo25) reported
@gainzy222 @AlgodTrading @krakenfx My size is not size and customer service got in touch immediately for my kyc which was having trouble they personally looked at and approved my account all in same day. Just my experience
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Mister Todd
(@pondermint) reported
@gainzy222 @krakenfx Never found Kraken to be good service -- 6+ year customer.... The Euros like them tho, heh.