Kraken

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Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Kraken Outage Chart 11/18/2025 22:00

At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

  1. Mobile App (38%)

    Mobile App (38%)

  2. Website (29%)

    Website (29%)

  3. Transactions (19%)

    Transactions (19%)

  4. Withdrawals (10%)

    Withdrawals (10%)

  5. Transfer (5%)

    Transfer (5%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesChattanooga Mobile App
VenezuelaCaracas Website
SpainOviedo Website
SwitzerlandZürich Mobile App
GermanyÖstringen Mobile App
United KingdomLondon Mobile App
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

  • DANIELHIROSA DANIEL HIROSHI SAKATA (@DANIELHIROSA) reported

    @nunziamontella @krakenfx yes, you are right!!!... i am bleeding now, but it seems like a crypto winter, as a holder i can say you that this is not a big problem. Most of people is enjoying this period to buy.

  • CryptonicJuice ShibbyShiba (@CryptonicJuice) reported

    @krakenfx We got you your million followers, and still no delivery! If you've read @ShytoshiKusama new medium, there should be no issue! Let's go already! #shib $shib

  • tidywelshbut Simonè 🏴󠁧󠁢󠁷󠁬󠁳󠁿✌ (@tidywelshbut) reported

    @krakenfx having trouble signing into my account. Got a new phone, done everything required via the support email to no joy..

  • JibrinBashir11 God's Own {ene-ojo} #SHIBARMY 🌜 (@JibrinBashir11) reported

    @krakenfx @shibarmy contributed to your support.. its time to give back to the community by supporting back also

  • tobysharp Toby Sharp ⚡️🇬🇧 (@tobysharp) reported

    @adam3us @LeoAW I tried hard to get @krakenfx to hire me to help bring Lightning transfers to market. But after a few convos up their engineering management chain, it became clear they see Bitcoin as "just one of many cryptos". Basically stuck in a 2017 shitcoin casino business model. Sad

  • ProfessorMulla Professor Mulla (@ProfessorMulla) reported

    @krakenfx Someone please help :( am a student and belong to a lower middle class family. Am in loss please donate me some Shib so I can show my parents my portfolio otherwise they will never trust me again. Please Please I beg you guys . 0x07d06462d7fc79d87670895827523071359833f2

  • Ryan7678 ryan (@Ryan7678) reported

    @krakenfx Support our friends at binance, coinbase and Gemini instead. Shibarmy, listen up……we need to turn our back on these shady exchanges, whose CEOS make false promises……..what a cheap publicity stunt from Kraken.

  • OutlawPreaching Outlaw Anarchist (@OutlawPreaching) reported

    @krakenfx Not to change the subject, but if y'all could be less bullish on the transaction fees, that would be great... shouldn't cost $1.48 fee of a $100 transaction to hold TRON. Inexcusable behavior. Be a part of the revolution, not a part of the problem. Try harder & be less greedy!💯

  • SantiagoC011 Santiago Cedeño (@SantiagoC011) reported

    @krakenfx I dont understand how Gemini anothers exchanges can listed Shib less problems, but Kraken thats more big they very difficult, will be has liquidity problems

  • MrPapsOnline Mr Paps (@MrPapsOnline) reported

    @krakensupport @jespow Is it fair for Kraken to withhold people’s money for over 3 days with no assistance? Thousands of Dollars are being lost by my friend because she cannot trade. Very very poor service from @krakenfx. I should have never referred her…

  • mate_avim Avim Mate (@mate_avim) reported

    @krakenfx It will go down...

  • Abhi2o Abhishek Mahajan (@Abhi2o) reported

    @krakenfx Dear @krakenfx not everyone can buy BTC or ethereum... Instead of investing in btc or ethereum they will go for Shib or other alt coins.. Keep yourself in the customer shoe and think from that prospective that everyone can invest on btc or eth?? You would be able to answer 🌟🌟

  • SolanaNationNFT Solana Nation (@SolanaNationNFT) reported

    @krakensupport @Chris26743497 Will you support Manta network? let me know, if not i will go to another exchange.

  • ekansh1305 ekansh singh (@ekansh1305) reported

    Hey kraken support @krakensupport can you support #shibainu

  • CurranWrites James Curran (@CurranWrites) reported

    @krakenfx hi. I can’t send my crypto to a wallet. Can’t sell it. The app and website won’t allow me, even though I am correctly logged in. I no longer wish to use your site. How do I get my money or crypto back? Thank you.

  • WVstakes WJVstakes (@WVstakes) reported

    @krakensupport I knew about all that stuff. You let me know when you want me to start putting up numbers on your fees. Huge baby! Help me help you 🙏.

  • SantiagoC011 Santiago Cedeño (@SantiagoC011) reported

    @krakenfx I dont understand how Gemini anothers exchanges listed Shib less problems and fast, but kraken that is more big

  • MightyMouseGym Tony (@MightyMouseGym) reported

    @nunziamontella @krakenfx I think last I checked it went down to 34K. I don’t know how to contact the company directly.

  • PCUE631 Pasquale (@PCUE631) reported

    @krakenfx I can’t find $MARS anywhere on this app please help

  • ProfessorMulla Professor Mulla (@ProfessorMulla) reported

    @krakenfx Someone please help :( am a student and belong to a lower middle class family. Am in loss please donate me some Shib so I can show my parents my portfolio otherwise they will never trust me again. Please Please I beg you guys . 0x07d06462d7fc79d87670895827523071359833f2

  • oinonen03 Brandan Oinonen (@oinonen03) reported

    Is @krakenfx really full of **** again on listing #SHIB ?? The 2nd time it has basically said it would list it, yet… 🧐

  • Fermentlove Ferment Love (@Fermentlove) reported

    @sethforprivacy @krakenfx ****, @krakenfx was my exchange of choice😵‍💫

  • Victor73432440 Victor (@Victor73432440) reported

    @krakenfx down near $ 40085

  • nwbuilez nwbuilez (@nwbuilez) reported

    @krakenfx you listing shib won't do a **** now. you just wasted my time

  • emylacapra EmyOnHodl🏝🌋 (@emylacapra) reported

    🙀 @krakenfx is stopping support of @monero on their UK platform. Another crypto falling under the regulatory system. Try do that with #Bitcoin!

  • BOETHIUS10 Boethius (@BOETHIUS10) reported

    @krakenfx when SGB airdrop? , people losing patience, you announced the support and since then no news

  • MightyMouseGym Tony (@MightyMouseGym) reported

    @krakensupport @nunziamontella Hi Support, This is the same response you gave me in may and June and the DMs also. Your team already reached out to me and told me you all have my funds but won’t release them. All I want are my funds.

  • sethforprivacy Seth For Privacy (@sethforprivacy) reported

    Friendly reminder amidst this @krakenfx UK delisting news for #Monero that there is no legislative or regulatory reason published for denying your right to privacy. They simply don't want you to have access to tools that can be used to opt out of their control.

  • Daniel74761352 CryptoDan (@Daniel74761352) reported

    @RobinhoodApp @krakenfx Shib is down you can list it now on your exchange. Buy cheap n sell at a pump. Come on do it.....

  • TheNaturalCube TheNaturalCube (@TheNaturalCube) reported

    @krakenfx Kraken needs to employ someone full-time to block these shiba spam accounts. Enough with these spam coins.