Kraken status: access issues and outage reports
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Full Outage Map
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
- Mobile App (33%)
- Login (33%)
- Transactions (20%)
- Website (7%)
- Transfer (7%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Province de Liège
|
Mobile App | 10 hours ago |
 Mannheim
|
Mobile App | 12 hours ago |
 Paris
|
Mobile App | 14 hours ago |
|
L’Étrat
|
Login | 19 hours ago |
|
Paris
|
Mobile App | 20 hours ago |
|
City of Brussels
|
Transactions | 7 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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kean.peer (@KeanZkp2p) reported@BooneW @krakensupport lol they insta respond on twitter but then take 7-10 business days to respond in support gl my guy i wd everything from them ages ago
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KING 042 ⚪️🔴 (@KingKene042) reported@FabrizioRomano @krakenfx @FIFAWorldCup Is it still working in Nigeria?
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Codiar (@Codiar6) reported@BooneW @krakenfx Therefore, I have supported and will continue to support projects such as @THORChain . There should be no KYC and permissions in the future
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Degen hardy (@HardyDegen) reported@OpenEyesLoves @krakensupport Notify @Coin_RecoveryX on x, before it's too late, i had the same issue I wrote to them, mine has been resolved
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Luke Dunshea (@elldeeone) reported@brt2412 @krakenfx @MEXC Yes, it's merely a business decision AFAIK. Some operate exclusively behind the scenes on top of Fireblocks. My understanding is that it's kinda like whitelabeling, the exchange is able to do whatever they want but all integrations run through fireblocks backend. So when a situation arises when a project isn't on fireblocks then thats a major blocker. I suppose they could make exceptions but it seems unlikely. For example, Kraken has been publicly discussed by those close to the integration as one of the most lengthy processes - apparently taking 6+ months by their devs to vet, test, build associated in-house infra to support it. I say all this but it seems the norm that most T1 exchanges seem to run their own infra so if your next question is related to Binance, i find it highly unlikely they don't have a complete custom in-house solution (this is all speculation tho).
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Mesho (@Mesho13568) reported@benbybit @xStocksFi @krakenfx Hello, my account was restricted on June 4, 2026 and my Fiat withdrawals are locked. No response yet on my Compliance Ticket. Issue is related to receiving USDT from HTX. I’ve submitted all documents. Please escalate. UID: 368658685 — Appeal ID: 737be5ade6654418af7b557dfa32f3d3
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John Dough (@TheSsspeculator) reported@krakensupport @zar_rish Same issue (Kraken --> HTX), very small withdrawal amount, now whole Kraken account frozen and support is in hiding/ ghosting mode. At least, make a statement on an ETA and what you guys are working on! @krakensupport
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Rigo Cruz (@LankyGBC) reported@krakenfx I deposited $114 in Solana and you’re withholding my money. This is the fifth day and yet I have not seen a single person help me. This should not be this hard to resolve.
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Cheryl (@Yinepu2025) reported@krakensupport Youre notifications are still opening the app without authentication. Each notification. Ive allready lodged this. One notification about solana and then fixed. Where notification after Opens your personal account. Wtf @krakenfx
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.... (@lullalelomera) reported@krakenfx Fix my account i need money back 😭😭😭
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J (@jkc0le) reported@krakenfx Your support queue is current over 500 minutes to speak to a live agent. I've had funds stuck and an open ticket for two weeks, where I've been told it has been escalated. To date your team can't tell me what the issue is or if my funds are even available/secure still. Wtf guys
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Peter Boncz (@peterabcz) reported@krakenfx nice post. But @krakenfx is currently witholding withdrawals from many people now including me. Without reason. People try support, but there is simply no action. Be warned!!
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Luck 🍀, Ca-caw - @ Schiedam (@Luck_x_Luck) reported@krakensupport It is not a connectivity problem, it's a pop up page in the app blocking the option to log in in the first place.
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Notsu (@Notsu311406) reported@Kropotkin57 @krakensupport @jespow Yes issue can happen but lmao it takes 18 hours and not even fixed? What even worse is they didnt inform about that before i started withdraw Others exchanges always warn when problem happens!
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Lubinga Daniels Kironde (@LKironde64186) reported@FabrizioRomano @krakenfx @FIFAWorldCup All africans let us support mexico when playing SouthAfrica.
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Rigo Cruz (@LankyGBC) reported@krakenfx @money2020 @arjunsethi I deposited $114 in Solana and you’re withholding my money. This is the fifth day and yet I have not seen a single person help me. This should not be this hard to resolve.
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Kakegurui (@KakeguruiGenki) reported@krakenfx @Cointelegraph but it can take down kraken if security isn't good. (blz protect my bags 😭)
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.... (@lullalelomera) reported@krakenfx Are you only focused on prop business now? Almost 24 hours no help at all account restricted for no reason no support help
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.... (@lullalelomera) reportedAnyone can help me get my account of @krakenfx unblock after card used its restricted for no reason and now no response from last 24 hours..any help is appreciated
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Jag8211 (@jag8211) reported@krakensupport I just purchased a small amount of BTC using Instant Buy when the price reflected $66,921. However, my order execution shows a price of $67,730. This is day light robbery on your part and unethical practice. Pathetic service to loot your customers.
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dafusia (@dafusiamusic) reported@krakensupport .@krakensupport @krakenfx There is no ground for KRAKEN to hold a customer's money hostage FOR 37 HOURS. THIS WAS NOT A WIRE TRANSFER- IT was SIMPLE INTERAC ETRANSFER. THIS IS UNACCEPTABLE AND WILL BE REPORTED TO THE MEDIA IF I DONT RECEIVE A RESOLUTION AT ONCE.
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SONEGO⚡️ (@juliano_sonego) reported@krakenfx What a ****** service,@kraken this new pix deposit company!!! Before it worked fine!!! Don't move on a team that's winning !!payamigo sucks
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Garry Howard (@GarryHowark0k) reported@krakenfx PLEASE STOP USING KRAKEN APP. THEY ARE SCAMMING PEOPLES MONEY. NY ACCOUNT SAYS ‘Access Limited for no reason and I MAKE A REPORT to the email and chat support. They still don’t give me my money. It’s the worst app ever. I wish people wake up.GIVE ME back my MONEY @krakenfx
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Muhammad sohaib (@Muhamma_dSohaib) reported@KrakenInsto @krakenfx @tempo Very bad service
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暴富小王子 (@jufacai8) reported@krakenfx Please solve my problem. You can freeze the user‘s account assets at will.
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Cazador (@BlakeHPreston) reported@krakenfx I’ve been locked in. I gotta get out to take a **** if it’s much longer
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stupidtrader (@lostinthechart) reported@matejbusic @krakenfx @krakensupport Its not legal for sure, sad thing with such things is that legal actions require you to put up lots of capital and will still take over a year before anything will happen. But Kraken lost my trust for sure, they only have AIs as customer service who cant even properly read
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The Bittensor Netrunner - TAO - NOCK - (@TheTNetHunter) reportedI wish I could swap $NOCK faster on dips. @krakenfx maybe you can fix this?
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Leonidas 🧡 $DOG (@LeonidasNFT) reportedsolana:dog1viwbb2vWDpER5FrJ4YFG6gq6XuyFohUe9TXN65u was a test 100% of the solana:dog1viwbb2vWDpER5FrJ4YFG6gq6XuyFohUe9TXN65u supply was airdropped for free with no team allocation in the fairest memecoin distribution event of all time solana:dog1viwbb2vWDpER5FrJ4YFG6gq6XuyFohUe9TXN65u quickly became the #1 memecoin on the Bitcoin network reaching a $1 billion market cap solana:dog1viwbb2vWDpER5FrJ4YFG6gq6XuyFohUe9TXN65u was the most talked about memecoin on X for an entire year But there was a catch solana:dog1viwbb2vWDpER5FrJ4YFG6gq6XuyFohUe9TXN65u refused to pay listing fees As a fully decentralized movement the solana:dog1viwbb2vWDpER5FrJ4YFG6gq6XuyFohUe9TXN65u Army decided that it would not set aside tokens to pay off corrupt exchanges for a listing The solana:dog1viwbb2vWDpER5FrJ4YFG6gq6XuyFohUe9TXN65u Army wanted to see which tier-1 exchanges were pure and listed tokens base on merit vs which tier-1 exchanges were corrupt and listed tokens based on backroom bribes The test has now been running for over 2 year and only one tier-1 exchange has passed the test of listing Free & Fair solana:dog1viwbb2vWDpER5FrJ4YFG6gq6XuyFohUe9TXN65u and that exchange is @krakenfx Every other tier-1 exchange failed the test OKX failed HTX failed Bybit failed Upbit failed KuCoin failed Binance failed Coinbase failed Robinhood failed These exchanges are anti-decentralization and instead have chosen to support centralized insider market corruption I firmly believe that if Satoshi Nakamoto released Bitcoin in 2026 that these exchanges would not list Bitcoin because they are not able to extract any listing money from a decentralized project This is why I strongly encourage everyone to stop using corrupt exchanges and support @krakenfx the fairest and most honorable crypto exchange in the world
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J (@jkc0le) reported@TraceNovaRecov @krakensupport now I'm getting spammed like this because you won't respond to my DMs, so I have to take to public forums to get a response. You do see the issue here right?