Kraken status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

• Login (54%)
• Transactions (15%)
• Mobile App (15%)
• Website (8%)
• Transfer (8%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

City	Problem Type	Report Time
Trenton	Mobile App	4 days ago
Paris	Transfer	21 days ago
Toronto	Transactions	21 days ago
The Dalles	Login	1 month ago
Bonn	Transactions	2 months ago
Zwischenahnerfeld	Login	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Q (@FormallyknownQ) reported 12 minutes ago

  @krakenfx You should really fix your app before doing anything else. It took me damn near 30 minutes to withdraw my crypto and I even cleared cache and uninstalled and reinstalled the app. Same problem still exists. Takes forever for it to respond to touches. It's a not me, it's you.

• 
  NinjaTurtle (@Web3cryptoPump) reported 13 minutes ago

  BTC holding $67k support as ETF inflows accelerate. Glassnode MVRV sits at 2.4, signaling room to run before overheating. MACD curling bullish on the daily while RSI stabilizes at 58. Regulatory clarity remains the main catalyst. @coindesk @krakenfx @Cointelegraph #BTC #Crypto

• 
  TranshumanCendrillon (@TCendrillon) reported 14 minutes ago

  @krakensupport Hi, I closed my account months ago, but I had a fire on my apartment and I lose my computer. I need my CSV files for taxes purpose, can you help me please?

• 
  Man78 👨 (@Man19788) reported 17 minutes ago

  @krakenfx @chainlink I can't believe you are doing it, just now. I never thought Kraken wouldn't be working with Chainlink infrastructure. But it always better to be late than Never

• 
  MattP 𝙋𝙧𝙞𝙨𝙚 (@MattP_Prise) reported 17 minutes ago

  @mehmetter10 Will probably need to check out @krakenfx at this point. Pretty shocking experience from @CoinbaseSupport. I've never had an issue before, but not being able to access my own funds for days isn't acceptable. What other exchanges are worth looking into?

• 
  Vik (@vikk000) reported 19 minutes ago

  @PhinTotten I once opened my @Gemini app outside their jurisdiction while traveling, and they instantly banned my account and it took them 6 months to reinstate it. Been a happy @krakenfx customer since then.

• 
  BlockBusiness 💹 (@blockbusinessOF) reported 20 minutes ago

  @Gate_zh DO NOT USE @krakenpro @krakensupport , THEIR SUPPORT IS HORRIBLE, THEY KEEP STALLING YOU UNTIL YOU GIVE UP. DO NOT USE KRAKEN, DO NOT USE KRAKEN

• 
  shadwo (@vvale_posh) reported 20 minutes ago

  @A43701A @krakensupport Hey did you get any update concerning this ? I hv same issue

• 
  Grant Burhans (@grantburhans) reported 24 minutes ago

  @krakensupport Is the Kraken and Kraken Pro app down right now? I’ve been on both earlier today and can log into my account via laptop but both apps won’t let me in. They tell me to complete my signup?

• 
  NEX (@Macdm1982) reported 26 minutes ago

  @krakenfx @Krak @krakensupport 3- this is not the customer service I would expect from a company of your standing, one I have used corporately for many years. I've recommended you to many people over the years but this leaves a bad taste. How it can take 4 days to resolve a simple issue that yes people have

• 
  Killer (@RossPerotVoter) reported 27 minutes ago

  @krakenfx .... and again there are problems with withdrawing crypto from Kraken. Same ****, different day.

• 
  Brave❤ (@Giga_Gab) reported 28 minutes ago

  @SailorManCrypto @breakoutprop @krakenfx The platform they used for trading was god awful to use I did not enjoy the experience in anyway

• 
  tinz (@TinayeChigidi) reported 30 minutes ago

  @SpursOfficial @krakenfx Today we go down

• 
  Pink Slice (@pinkslice117) reported 31 minutes ago

  @krakenfx Wot could go wrong... **** U have such low expectation of the IQ of the populous

• 
  Oldmoney 🔱🌸 ᛤ🦮 (@oldmoney_sats) reported 31 minutes ago

  @kukulkancrypto @krakenfx The reason for the delisting: Lobo only had a market capitalization of a little over one million and a daily trading volume of only tens of thousands. @krakenfx thought it was too damn embarrassing, so he wanted $Lobo dead. $Dog should also be careful, because for the same reason, its market capitalization and liquidity are too shameful. You'd better hurry up and figure out a way to increase it at least 100 times, then no one will look down on LOBO anymore.

• 
  Airalab 🛠 Robonomics (@AIRA_Robonomics) reported 33 minutes ago

  @krakenfx: XRT is winding down its Kusama parachain within ~1 month.

• 
  adrian defi (@0xadriandefi) reported 33 minutes ago

  "Which crypto platform should I use?" is the most common question I get asked by UK clients. It's also the wrong first question. The better one: what risk am I actually taking on by using this platform? @coinbase , @krakenfx and @Revolut can all be useful access points. They are not the same tool. Coinbase: simple on-ramp for beginners. UK-regulated, smooth interface, custody handled for you, which is also the catch. Kraken: more control for informed buyers and larger positions. Cleaner withdrawals, but the operational complexity bites people who never move past the beginner phase. Revolut: convenient for small amounts and existing app users. It was built as a bank that does crypto, not as a place you'd hold for years. The mistake is treating "easy access" as the same thing as "good structure." The platform is only the entry point. Before you pick one, the questions that actually decide whether the platform fits: 1. How long do I plan to hold? 2. How much will I deposit? 3. Will I move funds off the platform? 4. Do I need bank-style cash management? 5. Who else needs to access this if something happens to me? 6. Do I have a record of how I funded the deposit? 7. Have I talked to my tax adviser about reporting it? For small first steps, convenience can be fine. For serious capital, convenience is not a strategy. Crypto access is easy now. Crypto structure is still where most people make expensive mistakes.

• 
  Tesleum (@tesleum) reported 37 minutes ago

  @krakensupport Support ASAP refers to human support

• 
  DahMJ🧞‍♀️ (@dahud_mj) reported 38 minutes ago

  i still can’t deposit on my account despite completing my kyc and proof of source of funds please help me @krakensupport

• 
  Emma Dc🇦🇷❤️ (@AjoEmmanuel1) reported 41 minutes ago

  @SpursOfficial @Emmasca10 @krakenfx We are not going down

• 
  SLANTED Inn (@SlantedInn) reported 41 minutes ago

  @krakenfx @coinfessions Help with mass burns Kraken. Why not buy 5.56t and stake them. Lock them out of circulation… turbo the hell out of running LUNC back.

• 
  DTN_Timbo 😂Ⓜ️🌊 (@cryptslic35) reported 47 minutes ago

  @krakenfx @web3manager_eth **** was lame check mine

• 
  BSCN (@BSCNews) reported 48 minutes ago

  Kraken Launches Bitcoin Yield Product Kraken (@krakenfx) has rolled out a new Bitcoin $BTC vault product offering users a 2.5% annual yield. The exchange said the product is non custodial and designed for long term Bitcoin holders seeking passive returns. Kraken partnered with crypto infrastructure provider Veda to simplify access without requiring wrapped Bitcoin or complex wallet management.

• 
  Paul S Cotton - backup (@Paul_S_Cotton) reported 50 minutes ago

  @krakenfx I tried to login but password fatigue set in.

• 
  ♡ Rosie ♡ (@snowytiaa) reported 50 minutes ago

  @MagikDonGonz @SpursOfficial @krakenfx last match he was pretty decent for the first half, just the second he came out of the dressing room again he turned into prime garnacho (absolute ****)

• 
  Algorithm.btc (@godfred_xcuz) reported 53 minutes ago

  Sometimes this is why the industry is not taken seriously: we always go backward doing what lets us down. @krakenfx launching Bitcoin Vaults, is not healthy for this industry. You cannot and should not trust a centralized exchange with your BTC. Period. They always rehypothecate your BTC If you want FTX-sh!t like Bitcoin Lending again then use this. If you care about your bitcoin:native then exit centralized Bitcoin vaults. I prefer @HermeticaFi hBTC vault with complete on-chain transparency.

• 
  goyim (@aymane_eth) reported 53 minutes ago

  @SailorManCrypto @breakoutprop @krakenfx this **** is so disgusting bro I have 2 accounts with them, makes me sick these mfs need to be held accountable

• 
  Qamar Rizwani (@qrizwani) reported 54 minutes ago

  @krakenfx 24/7 crypto access during real-world chaos is exactly why this tech matters.

• 
  SatsGhost🔸 (@SatsGhost) reported 55 minutes ago

  The reasons why @krakenfx claims the delisting, do not make any sense, tokens with less movement than $LOBO are and are still there, we ask with all due respect that @arjunsethi help us with this. 🐺🔸

• 
  Mont (@mont88n) reported 56 minutes ago

  @SpursOfficial @angeloscrivanos @krakenfx COME ON YOU SPURS! DO NOT LET US DOWN.