Kraken status: access issues and outage reports
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Full Outage Map
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
- Login (60%)
- Mobile App (20%)
- Transactions (13%)
- Website (7%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Bonn
|
Transactions | 16 days ago |
|
Zwischenahnerfeld
|
Login | 24 days ago |
 Yukon
|
Website | 25 days ago |
|
Tegernsee
|
Login | 1 month ago |
|
Melissa
|
Login | 1 month ago |
|
Frankfurt am Main
|
Login | 1 month ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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Matt Gale (@gale858155) reported@SpursOfficial @krakenfx Same team different manager, let's find out if the problem was the managers or the players
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Shawn Sully (@claudecademic) reported@c7five @krakenfx Why don’t you hire people from developed countries? I won’t put my money on a platform that I have to hope for their third world support staff to not get bribed by criminals to expose my data. Banks don’t hire support staff in third world countries either.
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DonAlt (@DonAlt) reported@toshi_btc @krakenfx Something like that Also I can never pin down Cred without the help of holding a contract over his head so this really is my only option
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agua (@wwwagua) reported@DonAlt @krakenfx Do you support @krakenfx and their activities?
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Craig Torres (@ctorresreporter) reported@hannahdlang of @reuters has a nice scoop today , finally detailing what exactly the Fed gave @krakenfx with its master account. The idea that the Fed was running a live crypto bank ``experiment'' and hiding what permissions Kraken had was an absurd lack of transparency. Per Hannah: --Kraken has access to Fedwire and can hold ``limited'' balances overnight. --Cannot access interest on reserves, no access to ACH, or FedNow, no access to the discount window. --Hannah, reports, I think that Kraken doesn't want to say whether it has access to daylight overdraft. There are FOIAs filed to get this information, so chapeau to Hannah. Big question of daylight overdraft needs to be answered at some point.
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FRG (@fabgenovese) reportedAt this point @krakenfx is unusable in Italy. In the last months they kept asking for: - Bank statements - LEI number (which you have to pay for) - All sorts of ****** documents We provide them, they keep asking. Make you feel like a criminal and lose a shitton of time. Terrible!
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imdecentralized (defi/ai) (@imdecentralized) reportedAnother exchange opening the door for attackers to take my money. Already receiving login attempts so the breach is available on data dump forums. The second you can off-ramp easily without a centralized exchange like @krakenfx @coinbase and any other bajillion dollar exchange hiring 3rd worlders to manage private user data you are going to be bankrupt. Hyperliquid mogs you to death
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Handleton (@Handleton22) reported@krakenfx @Kitboga Oh, kinda like how krakens ***** *** be shutting down accts with no word, no communication, and taking the money?? EVERYONE BE AWARE, KRAKEN ISSSS THAT SCAMMER. THESE ******* UNETHICAL ***** WILL 1000% TAKE YOUR ASSETS, AND NOT SAY A ******* WORD. **** KRAKEN
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Cody C (@codycladd1) reported@krakenfx @krakenpro @KrakenDesktop Why is AIR/USD still in cancel-only mode?! My funds have been locked up for over two weeks in this coin. The fact there has been no further update is insane to me. Extremely unprofessional and scammy. As a 5+ year Kraken customer, disgusted!
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rusty otf (@rustyOTF) reported@krakenfx I put some btc in the earn section and you reward with some random babylon coin wtf is that
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Eddie Foxdale (@EddieFoxdale) reported@BarstoolYak @krakenfx If he just putted down the side and got a 4 this wouldn't have been needed
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Brandon (@Brandonvbry) reported@krakensupport i need your help my account has been restrict since April third I have the funds in bitcoin to handle the reverse charge I can't even purchase bitcoin because of this.
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Johnny Dalgaard (@4wqcwby8yj) reported@krakenfx No Big in gib. Down down down
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KhunCrypto (@KhunCrypto) reported@krakenpro @krakensupport @krakenfx I’m seriously fed up with having to constantly re-verify my information (KYC) on Kraken. This is becoming a recurring issue and it’s honestly taking the fun out of using your services.
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berdushsol (@berdushsol) reported@krakenfx Let me give the ticker. If it pass 1M(which is near impossible because its at 3K now lol) in 24 hour would you list it? If deal, this could be the next big narrative tho 😎 what you say kraken?
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Orin (@OrinBase) reported@krakenfx rare case where support becomes part of the moat
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BogDrakonov (@BogDrakonov) reportedHey @krakenfx you have some tracker that causes a login loop when @brave shield blocks it. Maybe don't add trackers to your ******* login process!
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Samhausen (@LastRealChamp_) reported@FritzDeuces @SpursOfficial @krakenfx Just Support Tottenham
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Nintron (@Nintron27) reported@AmpVoltage @QuaiNetwork @krakenfx The 14 day lockup actually has to do with Qi, the energy dollar on Quai. Because you can do native conversions between Quai and Qi for arbitrage (to keep Qi tied to the cost of production) this arbitrage takes 2 weeks to prevent manipulation. The issue is, miners can choose to mine Qi or Quai, if they could do so without any reward lockup it would break the arbitrage controller and be manipulated. That said though, there is the concept of LMTs (liquid mining tokens) which would make it where miners could mine to a contract their locked rewards, and essentially get a trade-able bond for their eventual rewards. Miners could then sell these bonds on a market, so they get paid instantly, and the person buying the bond would get yield on their investment.
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Sebknowsbest (@Sebknowsbest) reported@krakensupport Welcome support agent number 41
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Biff (@sportstruther67) reported@tBushGaming @krakenfx Mintzy already took all the usernames I tried using to sign up with. Wtf
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Tyler | Crypto Whale (@TylerHODL17) reported@CoinDesk @krakenfx @willcanny99 Kraken's handled it clean no breach no client funds at risk. the response was fast as ****.
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Rid (@ridplanning) reportedDay 34 @krakensupport and @arjunsethi still no help on my #ewt deposit. You need #eth network support for this token. Please help! @energywebx
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Carter (@0xCartersan) reported@krakensupport Can’t seem to find the latest policy on US dollar flexible earnings though :( could you help?
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Aflyon Thewall (@Aflyon_Thewall) reportedCEXs like @krakenfx will cease to exist if they keep fees so high. Over $200 to sell a Bitcoin. $30 on DEX… I will give to them for good customer service… but s# it $200 is $200 bucks man
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A70 (@4U70_) reported@claudecademic @c7five @krakenfx They don't want to spend money that's why they hire offshore. Every bank do hire offshore staff to cut costs. Majority of them are in customer service roles as they're replaceable and cheap.
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Mark Thomas (@techsportsmark) reported@claudecademic @c7five @krakenfx Chase has a HUGE customer support team in the Philippines (for its American customers).
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Omee .ink (@QuninLove) reported@inkonchain @alchemistaster @krakenfx what about og role in ink server??
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DAVE (@dave1800s) reported@calmegoodie @krakensupport I can't even sign in back to my account where I have 10k
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James I.M. Stevens (@James4812520558) reported@krakensupport Thank you, no this issue lies with the LCX exchange.