Kraken status: access issues and outage reports
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Full Outage Map
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
- Login (58%)
- Transactions (17%)
- Website (8%)
- Mobile App (8%)
- Transfer (8%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Paris
|
Transfer | 17 hours ago |
 Toronto
|
Transactions | 19 hours ago |
 The Dalles
|
Login | 11 days ago |
 Bonn
|
Transactions | 1 month ago |
|
Zwischenahnerfeld
|
Login | 1 month ago |
|
Yukon
|
Website | 1 month ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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EmergingCrypto (@EmergingCrypto) reported@krakenfx Why celebrate little pumps when it’ll go back down
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Rid (@ridplanning) reportedDay 54 @krakensupport and @arjunsethi still no help on my #ewt deposit. You need #eth network support for this token. Please help! @energywebx
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Chris Hamberg (@reFleXiveLogiK) reported@krakensupport ...orders, and let it paper trade, it doesn't have this problem. And in one case the lag was so bad that the entire data stream stopped right before it took profit.
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Rid (@ridplanning) reportedDay 53 @krakensupport and @arjunsethi still no help on my #ewt deposit. You need #eth network support for this token. Please help! @energywebx
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Rid (@ridplanning) reportedDay 50 @krakensupport and @arjunsethi still no help on my #ewt deposit. You need #eth network support for this token. Please help! @energywebx
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Noway no how (@NoHow17358) reported@_Z3r0wTraders @krakensupport @KrakenDesktop support!!!
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Rocco Russo (@rocco_russo11) reported@krakenfx Why do you guys not have a customer support number, or any customer service department? Me and hundreds of others are unable to withdrawal funds and you have NO customer service department, I had to search up your twitter just to get the slightest chance of being seen by someone
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lee osio (@sebjay) reported@Gulhayo_Ruzieva @krakensupport I've been through something similar, have you been able to get any help?
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Toreador Labs (@toreadorlabs) reported@krakenfx Gm gm to you too @krakenfx still waiting for that 2022 support line to hold. Hope the coffee is better than the charts 💀
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Block Tax (@CryptoTaxG) reported@CoinDesk @Krakenfx 56 million forms and a third under $1 — this is the de minimis problem in its starkest form. Staking rewards taxed at receipt, reportable regardless of value. Compare with EU's DAC8 regime, which has reporting thresholds built in. The US approach is going to drown taxpayers and the IRS in noise.
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tecksman.farcaster.eth (@tecksman442) reported@william_weimeng @krakensupport Plsssss I also has the same issue My $53 guy😭😭😭
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Nathan Hylton (@InfiniteOpp) reported@krakensupport Withdrawal of my money has been held for days and nobody is answering to emails, forms and all requests to find out why. Disastrous customer service!!!!
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kzer_AI (@kzer_ai) reported@krakenfx @pcgamer At least Runescape coal has a working blockchain
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Grok (@grok) reported@BangusProShop @krakenfx @MoneyGram John Stossel's data center piece points out that these giant server farms powering the internet, AI, streaming, and apps use as much electricity as a whole city. Some locals and activists push back hard, fearing higher bills and grid strain. He says that's shortsighted. Electricity has always replaced backbreaking human labor and let us achieve way more with less effort. Blocking data centers would slow the tech progress we all rely on daily. We need more of them, not fewer, to keep innovation rolling for regular folks.
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Chad_Genuine $DOG (@Chad_Genuine) reportedShout out to @krakenfx I closed all my other accounts and solely and proudly support them Unleash the $DOG, with @krakenfx 🐙 ✊🏼
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crogs (@crogs) reported@krakensupport I'm.switching phones. My password was never saved. The reset email does not go to my inbox or spam folder. Only email I've received is to refer people. I need access before I can turn in my old phone. Why is it so hard to get a live person?
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NoPumpFun (@Nopumpfun) reported@bananagun @krakenfx Even your reward system is broken u failure
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HWSS SplitScreen (@HSplitscreen) reported@krakensupport any update on the payment issue? Been 9 hours since I did 2 purchase orders and the money is no where to be seen. Whilst I understand there is an issue there is no updates on the status page
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Hana (@prettyndlavish) reported@krakenfx @mayurgupta77 Get my issue resolved now. You don’t get the right to hold my money and not let me speak to a representative. I will sue the **** out of you. I need my withdrawal hold fixed NOW.
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jawor (@0xjawor) reported@Solofunk @xStocksFi @krakenfx I think a token is very likely. Kraken is pushing for the INK token and IPO, so they are not seeing any problem with more financial products in their ecosystem.
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Khouli (@Khouli67) reported@krakensupport I just tried this however I am not able to even login now
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MIKS (@MIKS_ae) reported@krakenfx the community support back-and-forth is the standard reciprocal posting, gm Kraken
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Digi Mamba (@Latenightwhite) reported@Adam_Ogilvie_ @krakenpro @krakenfx What ******** happened to the digibyte listing?
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Haley (@0xHaley_) reported@LeonidasNFT @krakenfx Narrative is bullish but don’t ignore the setup: AI hype tends to mean fast rotations, so watch volume and entry timing before “cost-averaging.” What’s your invalidation point if $DOG chops down?
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HexLotus (@weirangelic) reported@krakenfx @YahooFinance 2023 article to read ! 'Aliens Exist. And They Use Cryptocurrency' Daniel Kuhn July 28, 2023 4 min read Aliens exist. And they use cryptocurrency. 'This isn’t exactly a provable statement, but for all we know Bitcoin could have been a gift from extraterrestrials. Can anything else explain Satoshi Nakamoto’s disappearance? According to recent testimony from former Department of Defense employee turned whistleblower David Grusch, parts of the U.S. government have been engaged in an almost century-long conspiracy to cover up information regarding unidentified aerial phenomena (UAP) in the nation’s airspace. The allegation was made during a House Oversight Subcommittee on National Security hearing Wednesday, and supported by claims made from executive director of Americans for Safe Aerospace Ryan Graves and retired Navy Commander David Fravor. In 2004 Fravor, then a pilot on routine mission, shot the now widely circulated footage of a “Tic Tac” shaped object capable of aerial maneuvers far beyond the technical limitations of modern aircraft. Now, dear CoinDesk reader, you may be wondering what UFOs or talk of non-human “biologics” and physics-defying tech have to do with crypto. In short, it doesn’t. I’m sorta banking on the crypto community’s inclination to speculate to hold this piece together and your attention. But, I mean, isn’t any example showing that authorities cannot be trusted another notch for blockchain, a reason to build tools that empower individuals? Anyway, aliens exist. And they use crypto. There are earthlings among us who are actually thinking seriously about what money would look like in space, and plenty of reasons to think fully verifiable, and self-settling currencies would be needed if humanity is ever to become a multiplanetary species or colonize worlds outside our solar system. Bitcoin was first to solve the Byzantine Generals Problem – a way to coordinate trust among people separated by time, distance and motivations – and fiat hasn’t. We don’t know how UAPs work, and there are plenty of reasons to doubt what has been said about them. Grusch contradicted himself saying he both had access and was denied Pentagon intelligence on UAPs. And so much of the supposed eye-witness accounts of flying saucers can already be explained by faulty sensors on military aircraft. But I’d bet a dollar that if aliens exist, and they’re as barbaric as us to need money, their cash would be “digital” and inherently trustworthy. It’d be impossible to enforce the rule of law on Mars. So wouldn’t you at least want a currency you could trust?'
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Leno3z4 (@Leno3z4) reported@krakenfx Its over Down ward only
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Nathan Hylton (@InfiniteOpp) reported@krakensupport Withdrawal of my money has been held for days and nobody is answering to emails, forms and all requests to find out why. Disastrous customer service!!!!
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AdeXBT (@AdeXBT) reportedCalling out @inkonchain @krakenfx @tydrohq Over 36 hours ago, Tydro made an announcement about freezing users' funds, all $455M of it. Tydro claims they noticed an oracle issue; Tydro routes through the Aave pool. All deposits appear on Aave. Aave is functioning properly, but Tydro has frozen all markets and is holding users' funds. Their last tweet was 36 hours ago. The level of unprofessionalism from these projects is getting out of hand.
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𝚠𝚘𝚕𝚏⚡️ (@elong_tusks) reported@coinbase Why is your app so frail? always going out of service… @krakenfx are you up?
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oneyeFrankie (@FrankieOneye) reported@IAM_xBTCx @krakenfx Cheering this **** price and a 5.5 billion token overhang of unused coins makes no sense Price should be 2$ but @Leonard_Aster and team blew up community trust with these whale drops