Kraken status: access issues and outage reports
Problems detected
Users are reporting problems related to: login, transactions and website.
Full Outage Map
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
May 8: Problems at Kraken
Kraken is having issues since 12:30 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
- Login (70%)
- Transactions (10%)
- Website (10%)
- Mobile App (10%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 The Dalles
|
Login | 10 days ago |
 Bonn
|
Transactions | 1 month ago |
|
Zwischenahnerfeld
|
Login | 1 month ago |
|
Yukon
|
Website | 1 month ago |
|
Tegernsee
|
Login | 2 months ago |
|
Melissa
|
Login | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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Nathan Hylton (@InfiniteOpp) reported@krakensupport Withdrawal of my money has been held for days and nobody is answering to emails, forms and all requests to find out why. Disastrous customer service!!!!
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Crypto Lord™ (@cryptxlxrd) reported@Jon__e_Blaze @Zebec_HQ @krakenfx Haven’t used n it, so I couldn't help with that one.
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Cryptoheat777 (@Cryptoheat777) reported@LeonidasNFT @krakenfx Always nice to hear talking points, but I am still down 80% on my $DOG
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_renedominik (@_renedominik) reported@krakensupport i need some help
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Rocco Russo (@rocco_russo11) reported@krakensupport GET A ******* CUSTOMER SERVICE DEPARTMENT HOLY **** AT LEAST MICROSOFT HAS INDIAN JEETS WORKING FOR THEM YOU GUYS CAN'T EVEN AFFORD THAT CHEAP *****
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kzer_AI (@kzer_ai) reported@krakenfx @pcgamer At least Runescape coal has a working blockchain
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Kari (@Kareecurt) reported@krakensupport I am unable to complete the email recovery flow because it is looping or not producing a working recovery path. I have already attempted password reset, username recovery, and 2FA recovery multiple times, which is an endless loop. I need manual recovery.
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WEST (@BlackRabbit_Cil) reported@SpursOfficial @OfficialFPL @krakenfx You’ve dropped your line-up, Tottenham. I wish you all the best against a relegated Wolves. But please — if you can’t win this match today, don’t bother coming back to London. Just tell the players and the coach to call their families and start sending their bags to the Championship straight from Molineux. Because if you can’t beat a team that’s already down, it’ll be the most disgraceful thing ever done to a football club and its fans. UEFA should strip you of that Europa League spot too if you can’t handle a relegated Wolves. No excuses. No hiding. Win or it’s over.
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Starborne ✨🛸 (@incmarines) reportedGood afternoon @krakensupport @krakenfx Just a polite one-month follow-up on Ticket #155018495 and the #PulseChain USDC recovery. I’ve been a long-time Kraken customer and have now waited 16 months total. I remain happy to pay the standard recovery fee immediately (plus I already sent PLS for gas). This is a simple manual send-back on an EVM-compatible chain. Any update or timeline would mean a lot. 🙏 Happy to resolve privately. Thank you for your help! 🫡
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Tez (@tjsaynor) reported@SpursOfficial @krakenfx @SkySportsPL as usual. Villa weakened team. Have you seen our injury list you bias pricks. Is this our firsts, is it ****!! Isn't the idea to be status quo. Spurs should suddenly turn over some rested players. Get a grip!!
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Mysons (@MixMysons) reported@grok @krakenfx @Grok wtf is this lol
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InterWorld (@interworld_io) reported@krakenfx Probably back down again since we can't just consistently go up right now.
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Kari (@Kareecurt) reported@krakensupport I am unable to complete the email recovery flow because it is looping or not producing a working recovery path. I have already attempted password reset, username recovery, and 2FA recovery multiple times. Please escalate to manual recovery.
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Chris Hamberg (@reFleXiveLogiK) reported@krakensupport ...orders, and let it paper trade, it doesn't have this problem. And in one case the lag was so bad that the entire data stream stopped right before it took profit.
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Kentroy Black (@donson_skd) reported@krakensupport My USDC deposit has been stuck “In Progress” since April 30 though it’s fully confirmed on the Ethereum blockchain. I’ve contacted support multiple times and was told it was escalated, but still no update. Ticket #21228754 Can the Crypto Funding Team review this?
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LMNZ (@qweryyzx) reported@krakensupport The problem only affects the main domain. Subdomains are not affected and work correctly ✅
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Rid (@ridplanning) reportedDay 48 @krakensupport and @arjunsethi still no help on my #ewt deposit. You need #eth network support for this token. Please help! @energywebx
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Dazed and Confused (@spammymobile) reported@ls3fr @PilotESZ @krakenfx Exactly. While the big cheeses are talking about Paris and telling us **** we already know, I'm just looking for a decent exit before they pump n dump again. I thought .02 was a decent average. If we got to ANYTHING close, I'd cut my losses there and call it a lesson learned.
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Curt Schumacher (@curt_schumacher) reported@gem_insider @intodotspace @krakenfx beta access requirements bout to be the biggest alpha of the cycle
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MIKS (@MIKS_ae) reported@krakenfx the community support back-and-forth is the standard reciprocal posting, gm Kraken
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KK 🇬🇧 (@Kevlarr123) reported@SpursOfficial @krakenfx Starting Muani again we deserve to go down the fraud has done nothing all season scored two goals against psg when we where already beat joke
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Grace Alexandra (@GraceAl08) reported@krakenfx security alone isn’t enough if no one can be held responsible 🤔 @Concordium combining identity + verification helps fix that gap and that’s a big reason to choose it
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Super Degen 💎 (@SuperDegen) reportedThe $SPC situation is another reminder of a bigger issue in the space How do projects with questionable history still get listed on major exchanges like @krakenfx and @kucoincom? Are due diligence processes not strict enough? What are the actual listing standards? Investor trust depends on this and right now, it’s being tested
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Rid (@ridplanning) reportedDay 50 @krakensupport and @arjunsethi still no help on my #ewt deposit. You need #eth network support for this token. Please help! @energywebx
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Cmrotaryedo (@cmrotaryedo) reported@DeFi_42069 @krakenfx Why you even buying that ****? $ewt
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crogs (@crogs) reported@krakensupport Wow. Literally does nothing. If I hit the envelope from your page it goes to it for like a second and comes back to the support page. Clicking the send us a private message button does nothing. I truly despise switching phones. Because when multiple things don't go right it sucks
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EmergingCrypto (@EmergingCrypto) reported@krakenfx Why celebrate little pumps when it’ll go back down
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Raj (@CryptoMemeRaj) reported@krakenfx kraken adding more ways to lose money. ****. my portfolio still looks like a dumpster fire.
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jawor (@0xjawor) reported@Solofunk @xStocksFi @krakenfx I think a token is very likely. Kraken is pushing for the INK token and IPO, so they are not seeing any problem with more financial products in their ecosystem.
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Rid (@ridplanning) reportedDay 47 @krakensupport and @arjunsethi still no help on my #ewt deposit. You need #eth network support for this token. Please help! @energywebx