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Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
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Website (37%)
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Mobile App (37%)
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Login (16%)
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Transactions (11%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Zaragoza |
Mobile App | |
| Barcelona |
Login | |
 Nancy |
Login | |
 Atlanta |
Transactions | |
| Naples |
Website | |
| Santa Fe |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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Wet Dirt Kurt 🏴☠️
(@WetDirtKurt) reported
The ******** over at @krakenfx still owe me $3,500 worth of $ETH because they are too lazy to get someone to unlock the Binance smart chain $ETH I sent to their exchange without knowing they don’t support it. They literally told me via email “we can do something but we won’t”
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momentum-analytics.io
(@m_analytics_io) reported
@coinbase @krakenfx In addition to the above, always use a secure email (not the one linked to your social media accounts), a good free service like protonmail can be used. @ProtonMail - Secure, Swiss-based email that respects your privacy
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Will Coane 💎
(@WillCoane) reported
@krakenfx just signed up, tried to do the "Intermediate" Verification - uploaded front+back of my Driver's License, and your system errored it multiple times VERY #FRUSTRATING first experience. This is why I continually trade on @CoinbaseExch - ZERO ISSUES, ever.
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Anna Magdelena OC
(@MagdelenaAnna) reported
@Blockstream @adam3us And for Christ sakes @krakenfx, it’s time to support Liquid already….
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Dmitry Voloshin
(@CrazyFilms9) reported
@krakenfx @krakenfx PLEASE, GIVE UKRAINIAN PEOPLE A RIGHT TO TRADE WITHOUT FEE (OR JUST GIVE SOME OPERATIONS WITHOUT FEE). CAUSE PERSONALLY AND MANY OTHER USERS DO NOT HAVE ANY SUPPORT FROM KRAKEN IN SUCH HARD TIMES.
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🇺🇸 🇺🇦 CryptoDaClown 🇺🇸🇺🇦
(@CryptoDaClown) reported
@WatcherGuru If anyone is still holding $COIN it's time to dump it before you get #REKT. What's up with that @coinbase? I think you stopped short of #US knowing it would destroy you. I'm switching tier 1 exchanges today. You lost another customer. What's good @krakenfx 🤡
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baykusgiller
(@baykusbirligi) reported
@krakenfx @AIRA_Robonomics I SENT MY KSM TO MY KRAKEN DOT ADDRESS ACCIDENTALLY. PLEASE HELP ME TO RECOVER IT. KRAKEN OWNS BOTH ADDRESS. YOU CAN DO IT BUT CUSTOMER SERVICE DO NOT HELP. PLEASE HELP ME!
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Liberⓣy Lad
(@L1bertyLad) reported
@BinanceUS, @krakenfx, @coinbase, and any other exchange should be clawing to get $tel on their exchange; because being the first to have it WILL benefit them. It's only a matter of time. Let's see whos the slow one.
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baykusgiller
(@baykusbirligi) reported
@krakenfx @AIRA_Robonomics I SENT MY KSM TO MY KRAKEN DOT ADDRESS ACCIDENTALLY. PLEASE HELP ME TO RECOVER IT. KRAKEN OWNS BOTH ADDRESS. YOU CAN DO IT BUT CUSTOMER SERVICE DO NOT HELP. PLEASE HELP ME!
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CryptoCondom
(@crypto_condom) reported
@0xlovebug @railgun_project Yeah, they did. @krakenfx CEO is based for calling it out. You cant trust your money on CEXs. Its that simple. They WILL follow the law to avoid getting shut down even if it means leaving your rekt or infringing on your civil liberties. Not your keys; not your crypto.
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Will Coane 💎
(@WillCoane) reported
@krakensupport I took a picture Uploaded it on the website as instructed Tried it cropped, tried it full photo Neither worked. Both returned errors.
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Jordan McGee
(@JordanM88175500) reported
@krakenfx Is your email verification not working? Customer service is lagging too
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Thiago Laiola
(@LaiolaThiago) reported
@krakenfx Just ****. Where is raca and baby doge ?
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JohnD1
(@JohnD112378366) reported
@PeraTrader @CryptoRubic @krakenfx Such a good project, I'll never get tired of repeating it. Team is on point with pretty much everything and if anything goes wrong (which can happen) they'll do their utmost to fix and be better the next time.
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trippitytrip
(@oosio_) reported
Just accidently sent £500 in Matic to @krakenfx without realising they don't support Polygon. What an idiot.
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Peter Scully
(@PeterSc75272911) reported
@zhusu @krakenfx Open question from a self-admitted Noob - What’s a good source(s) for info on brand new crypto launches/releases? Most of my searches come up with these yahoos walking down a beach clap-trapping a mile a minute, but giving nothing but a pitch for “their method”.
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Diana
(@Diana_254a) reported
@straeisi @krakenfx Contact customer service on Kraken or use email to contact.
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WESTWAYKILLA
(@my2w0cents) reported
@krakensupport @WetDirtKurt Now they want to help but what if someone with out a following got fuhkd let them pay twice #2manybadcompanies
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Pesseu alliance
(@alliance_pesseu) reported
@krakenfx Please I have a problem with kraken account unable to confirm verification and my funds are blocked in there
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baykusgiller
(@baykusbirligi) reported
@krakenfx I SENT MY KSM TO MY KRAKEN DOT ADDRESS ACCIDENTALLY. PLEASE HELP ME TO RECOVER IT. KRAKEN OWNS BOTH ADDRESS. YOU CAN DO IT BUT CUSTOMER SERVICE DO NOT HELP. PLEASE HELP ME!
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CryptoNFTManiac
(@Bullish4NFTs) reported
@sebgomezcr To see $wrld being listed on some major exchanges such as @krakenfx or @binance would also help … I do agree on the $50k-$60k part though.
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ALLAN-NFT
(@allan_arafat) reported
@cryptolog_man @krakenfx @AIRA_Robonomics How dafuq did it go from 30 eur to 600 wtf is it glitxhed
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Lee henderson art
(@LeeHendersonart) reported
@krakenfx please sort your sites out , pro app not working as is your website
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daanksy
(@daanksy) reported
@mishaboar @krakenfx I like Binance, but not their support. I do hope they focus on this in the years to come :)
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Mishaboar
(@mishaboar) reported
I personally use @KrakenFx regularly; Doge withdrawal fees are not the lowest (4 Doge), but it is one of the few exchanges offering real support and relatively consistent quality, at least so far. Not affiliated or paid by @KrakenFx, in case you were wondering.
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momentum-analytics.io
(@m_analytics_io) reported
@coinbase @krakenfx As above, before depositing fiat on any account, please setup google 2FA on either coinbase and/or kraken accounts (Basically if you add bank account details to any site on the web, ensure there is some form of 2FA) - do not use SMS authentication
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Prasanth Ragupathy | பிரசாந்த்குமார் ரகுபதி
(@rprasanth_kumar) reported
@krakenfx How can we view the cost basis of a particular coin in the kraken app or website?. I can only see the current value and price. Currently, I have to maintain a separate excel sheet and calc if the current price is high/low than the avg purchase price TIA 🙏
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Jeremiah Bailey
(@laziestbullfrog) reported
@mishaboar @krakenfx I'm not paid by Kraken either and I support this message because they rock!
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duport guillaume
(@guillaumed31) reported
@krakensupport And I mentionned the problem to your team way before being liquidated.
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Luigi
(@lunardi_ivo) reported
@krakenfx garbage only when vertcoin 2014 pow og?