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Kraken

Kraken status: access issues and outage reports

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Full Outage Map

Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

  • 58% Login (58%)
  • 17% Transactions (17%)
  • 8% Website (8%)
  • 8% Mobile App (8%)
  • 8% Transfer (8%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

CityProblem TypeReport Time
Paris Transfer 6 days ago
Toronto Transactions 6 days ago
The Dalles Login 17 days ago
Bonn Transactions 1 month ago
Zwischenahnerfeld Login 2 months ago
Yukon Website 2 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

  • Giga_Gab
    Brave❤ (@Giga_Gab) reported

    @SailorManCrypto @breakoutprop @krakenfx The platform they used for trading was god awful to use I did not enjoy the experience in anyway

  • uCntHndlThyTrth
    uCantHandleTheTruth (@uCntHndlThyTrth) reported

    @Cryptoheat777 @LeonidasNFT @krakenfx If you're down 80% that means you aren't lowering your average. Can't complain if you're not actively doing what's best to lower risk or exit your position

  • AzzyXlife
    AzzyX (revenge arc) (@AzzyXlife) reported

    My dev Mark Karpeles @MagicalTux solving the quantum computer problem at the @TheBitcoinConf where he was a celebrity player in the @krakenfx MTG game 🔥 DRtvTCzfiKGhCVREmBbZdN9sB8PHeq9KdRZ3VmFhpump

  • Nopumpfun
    NoPumpFun (@Nopumpfun) reported

    @bananagun @krakenfx Even your reward system is broken u failure

  • enjoyshow589
    Cucklife (IQ 294,5) (@enjoyshow589) reported

    @krakensupport seems working again nvm

  • rocco_russo11
    Rocco Russo (@rocco_russo11) reported

    @krakenfx Why do you guys not have a customer support number, or any customer service department? Me and hundreds of others are unable to withdrawal funds and you have NO customer service department, I had to search up your twitter just to get the slightest chance of being seen by someone

  • ridplanning
    Rid (@ridplanning) reported

    Day 54 @krakensupport and @arjunsethi still no help on my #ewt deposit. You need #eth network support for this token. Please help! @energywebx

  • 0xJonnyDee
    Jonny Dee (@0xJonnyDee) reported

    @krakenfx Down, since you jinxed it Kraken!

  • sebjay
    lee osio (@sebjay) reported

    @belgravia100 @krakensupport I've been through something similar exactly, have you been able to get any help?

  • aymane_eth
    goyim (@aymane_eth) reported

    @SailorManCrypto @breakoutprop @krakenfx this **** is so disgusting bro I have 2 accounts with them, makes me sick these mfs need to be held accountable

  • reFleXiveLogiK
    Chris Hamberg (@reFleXiveLogiK) reported

    @krakensupport It's not a problem with fills or anything like that. It's literally a stream interruption

  • supersavvv
    Supersavv (@supersavvv) reported

    @arjunsethi @krakenfx My funds have now been frozen for hours by you guys. Is my issue going to be resolved or has my money been stolen from me?

  • reFleXiveLogiK
    Chris Hamberg (@reFleXiveLogiK) reported

    @krakensupport ...orders, and let it paper trade, it doesn't have this problem. And in one case the lag was so bad that the entire data stream stopped right before it took profit.

  • USDkW_
    USDkW (@USDkW_) reported

    @chainlink @xStocksFi @krakenfx Tokenized equities are starting to look less like a narrative and more like a distribution problem being solved. Once stocks move onchain, interoperability and data infrastructure become the real moat.

  • Chad_Genuine
    Chad_Genuine $DOG (@Chad_Genuine) reported

    Shout out to @krakenfx I closed all my other accounts and solely and proudly support them Unleash the $DOG, with @krakenfx 🐙 ✊🏼

  • PoolRaidCom
    Uncle Rico (@PoolRaidCom) reported

    @Gunghobased @krakensupport Seems they’re working on resolving the issue

  • Funnyhoodiecli1
    Watttttt (@Funnyhoodiecli1) reported

    @edwards51311 @krakensupport It still isn’t working for me

  • weirangelic
    HexLotus (@weirangelic) reported

    @krakenfx @YahooFinance 2023 article to read ! 'Aliens Exist. And They Use Cryptocurrency' Daniel Kuhn July 28, 2023 4 min read Aliens exist. And they use cryptocurrency. 'This isn’t exactly a provable statement, but for all we know Bitcoin could have been a gift from extraterrestrials. Can anything else explain Satoshi Nakamoto’s disappearance? According to recent testimony from former Department of Defense employee turned whistleblower David Grusch, parts of the U.S. government have been engaged in an almost century-long conspiracy to cover up information regarding unidentified aerial phenomena (UAP) in the nation’s airspace. The allegation was made during a House Oversight Subcommittee on National Security hearing Wednesday, and supported by claims made from executive director of Americans for Safe Aerospace Ryan Graves and retired Navy Commander David Fravor. In 2004 Fravor, then a pilot on routine mission, shot the now widely circulated footage of a “Tic Tac” shaped object capable of aerial maneuvers far beyond the technical limitations of modern aircraft. Now, dear CoinDesk reader, you may be wondering what UFOs or talk of non-human “biologics” and physics-defying tech have to do with crypto. In short, it doesn’t. I’m sorta banking on the crypto community’s inclination to speculate to hold this piece together and your attention. But, I mean, isn’t any example showing that authorities cannot be trusted another notch for blockchain, a reason to build tools that empower individuals? Anyway, aliens exist. And they use crypto. There are earthlings among us who are actually thinking seriously about what money would look like in space, and plenty of reasons to think fully verifiable, and self-settling currencies would be needed if humanity is ever to become a multiplanetary species or colonize worlds outside our solar system. Bitcoin was first to solve the Byzantine Generals Problem – a way to coordinate trust among people separated by time, distance and motivations – and fiat hasn’t. We don’t know how UAPs work, and there are plenty of reasons to doubt what has been said about them. Grusch contradicted himself saying he both had access and was denied Pentagon intelligence on UAPs. And so much of the supposed eye-witness accounts of flying saucers can already be explained by faulty sensors on military aircraft. But I’d bet a dollar that if aliens exist, and they’re as barbaric as us to need money, their cash would be “digital” and inherently trustworthy. It’d be impossible to enforce the rule of law on Mars. So wouldn’t you at least want a currency you could trust?'

  • StalkHQ
    Stalkchain (@StalkHQ) reported

    Kraken @krakenfx just sued its own custody partner for $25M.....and the details are worse than you think This actually what happened >> On July 31, 2018, Kraken (via Payward) partnered with Etana Custody, for fiat on-ramp and off-ramp services. >>In April 2025, Kraken tried to withdraw $25M and Etana couldn't pay. Guess what Etana Custody allegedly did with the money: >>They allegedly mixed Kraken's customer reserves with their own operational funds >>Funds were also allegedly used for operating expenses, risky investments and a FX hedging strategy where they kept the profits. >>They issued false account statements and dashboard balances showing funds as fully secured and available, despite internal shortfalls. >>When shortfalls arose, Etana allegedly used new customer deposits to cover older ones, creating a cycle dependent on continuous inflows >>when Kraken tried to withdraw their money, they delayed with a fabricated reconciliation issues and misleading explanations.

  • blockbusinessOF
    BlockBusiness 💹 (@blockbusinessOF) reported

    @krakenfx @JonathanJachym DO NOT USE KRAKEN, THEIR SUPPORT IS HORRIBLE, THEY KEEP STALLING YOU UNTIL YOU GIVE UP. DO NOT USE KRAKEN, DO NOT USE KRAKEN

  • MesoshiNFT
    Mesoshi Akamato (@MesoshiNFT) reported

    @krakensupport @jespow how many times I need try getting ur support? U didnt care since 3 months.. Do we need to share every where for to solve the issue and to care ur customers?? Why dont you help or try to understand ur customers??

  • LeaT_Design
    Lea Thompson (@LeaT_Design) reported

    @ChainLinkGod @xStocksFi @krakenfx hell yes but where's the actual ******* settlement layer for this ****

  • ongvan_viet
    Fomo Sapiens (@ongvan_viet) reported

    @krakenfx @reapglobal @MoneyGram Moneygram worked well and then stop working at this moment.

  • WelmercitoDe_e
    Twitton don piña (@WelmercitoDe_e) reported

    @krakenfx When will they issue their token? Please, but don't let the maximum supply exceed 200 million so it can grow.

  • handleofhandles
    Handles 🛄 (@handleofhandles) reported

    @Mirgolicious @krakenfx Very Unstable support from @krakenfx

  • sebjay
    lee osio (@sebjay) reported

    @Gulhayo_Ruzieva @krakensupport I had the same issue last week, have you been able to get any legal help?

  • _Z3r0wTraders
    Z3r0w 🔶 Traders (@_Z3r0wTraders) reported

    @krakensupport Hey @krakensupport, thanks for the reply. —We know the on-chain 0.5% tax burn exists, but the community really appreciates exchanges like Binance that go further by burning LUNC from their own trading fees every month and publishing the reports. —This has burned billions and shown strong support. Would Kraken consider doing the same? —It would mean a lot to the global LUNC holders who are still building and believing in Terra Classic’s recovery.

  • interworld_io
    InterWorld (@interworld_io) reported

    @krakenfx Probably back down again since we can't just consistently go up right now.

  • DanielWorsley_
    Daniel Worsley (@DanielWorsley_) reported

    @krakenpro @krakenfx 35 days on a ticket for a broken flow - zero responses. Verification button on Kraken Pro is broken (page reloads, no flow loads). Business account can't deposit or trade. Every support chat routes me back to an 'email team' that never replies. Been a customer since 2017 and never had such a terrible experience with you before. Can someone actually look? ticket #20832281.

  • supersavvv
    Supersavv (@supersavvv) reported

    @krakenfx @krakenpro @arjunsethi This is the EXACT opposite of cryptocurrency’s purpose! Holding users money hostage, preventing access to funds