Kraken down? Current status and problems
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Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Full Outage Map
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
- Login (59%)
- Mobile App (18%)
- Transactions (12%)
- Website (12%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Zwischenahnerfeld
|
Login | 8 days ago |
 Yukon
|
Website | 9 days ago |
|
Tegernsee
|
Login | 18 days ago |
|
Melissa
|
Login | 21 days ago |
|
Frankfurt am Main
|
Login | 23 days ago |
|
Berlin
|
Login | 24 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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misocrypto69 (@misocrypto69) reported@krakenfx I can't login on my browser and your customer support email told me there was no account registered with my email address and closed my case. I'm receiving all my verification and purchase emails so I know i'm using the correct details. Can someone please help me!
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take＿ripple10 (@Ripple10Take) reported@Arcadia87music @SiaTechHQ @krakenfx Can anyone solve the problem of not being able to access the siacoin wallet? When I try to access the wallet on Windows, an error occurs, synchronization is not possible, and the wallet cannot be accessed. Can anyone please tell me how? I look forward to working with you.
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Crypto Brother (@bitcoinbrudda) reported@krakensupport I have made 2 deposits yesterday for the same amount and both are on hold. I have made many deposits in the past without issue in the same way. How long will these be on hold for?
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Oren Yoel (@OrenYoel) reported@krakenfx I deposited money days ago. I sent an email and used the help on the website. No response. Where is my money? Fix this . I want to believe in you guys but this is my first time using and out of patience now
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Cryptopheresis (@cryptopheresis) reported@krakenfx , Why do you keep cancelling all of my margin orders? I have plenty of free margin and and I'm verified. I've also had a ticket open for 7 days regarding this issue. Any help?
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Droid Emu-D (@emu_droid) reported@krakensupport with all due respect. If you don't get your **** together and fix your platform, you may be the next to sit in front of @RepMaxineWaters
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AncientSion (@AncientSion) reported@krakensupport No, im referring to the withdraw FEE. GRT costs 22 GRT to withdraw, which translates to roughly 50 bucks. You guys are WAY to slow to adjust withdraw rates based on token price appreciation or the lack there of.
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linkie linkston (@LLinkston) reported@coinbase and @krakenfx down right now 🥵
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Neon Nobody (@BuildProduction) reported@CryptoXchange16 @krakenfx I feel the app is more intuitive, than the website. Drop-down with multiple bank wire types & not much explanation gets me every-time though..
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CK (@aznicheeeeeeee) reported@krakensupport @krakensupport 4477050 is my ticket number. You just answered me but you told me it would take couple of days to fix my problem which is about the limit of number of cards Why would you take days to get this limit reset if I’ve already deleted the others cards? I can’t wait..
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Bad Viet Rebel (@BadVietKieu) reportedGetting a 502. @krakenfx Is cloudfare down?
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WiredShut (@LeWiredShut) reportedWhy is support from Crypto exchanges so effing terrible? I'm looking at you @krakenfx . 15 days waiting for a reply to my simple question. Have you learned nothing from the last bull run? Sheesh🤬
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Ribs & Brisket (@RogueGremlin) reported@krakenfx Why can't I log into your exchange today? It keeps kicking me back to my user name and password login screen after I enter 2FA.
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Markus Weber (@husel2000) reported@krakenfx there are some perfomance issue atm? Try to create orders, but they are not executed correctly. Can someone confirm? #kraken #exchange
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Doug “Dangerous” Johnson Jr. (@LoveLifeProfit) reported@Disruptepreneur @krakenfx @jespow Their support is terrible. They treat HNW traders like crypto kids. Awful. Never again.
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ppierrelp@gmail.com (@ppierrelp) reported@krakensupport I’m trying to login right now and keeps saying wrong username or password, but I’m using the correct ones. And for some reason I wasn’t able to login in the app either.
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ronin245 (@ronin245) reported@krakenfx Why are u down for over 4hrs when BTC is making historic new highs? Kraken did this before, unbelievable.
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Dan (@asddataking) reportedMan. Why is @BinanceUShelp so terrible? I've had an issue with a transaction for some time now. Maybe I should go to @krakenfx
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😷 (@UnderBill) reported@krakenfx my error, apparently the fee(s) were for the transaction batch.
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shawn sikes (@shawnsikes6) reported@krakensupport you chat is down on the site
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shawn sikes (@shawnsikes6) reported@krakensupport my app account was down and told me to sign in with api key if i do so will it change any settings to the password or anything like that. i had been signed in prev and dont want to screw anything up
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Candice Carter (@CaronMo84285347) reported@krakenfx I've tried to withdraw $50,000 for over a week and no response from Support.. Why is my Withdrawal on Hold and Why was their a threat to shut down my account w/in 48 hrs & to Withdraw my Balance within 48hrs? I want my money back without further delay Please contact me
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Thomas Fisher (@TomFisherTech) reportedThere is a major opportunity in the Crypto Exchange space. A thread. Many of the more fully featured (AltCoin depth) platforms have terrible UX (ahem @krakenfx) while the one’s with cleaner usability are woefully under-featured (ahem @UpholdInc).
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Dr. Parabull-A ⟠ (@DrIacob) reportedHey @krakenfx @jespow 7 days no answer from support on a issue regarding fiat withdrawals... Didn't Kraken have the best support ? please help addressing #4438154 tx ID ADC2GCF-UGK3NZ-HY4ZL5
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Crypto Brother (@bitcoinbrudda) reported@krakenfx I made two deposits yesterday and both have been put on hold. I have made many deposits before without issue. How long will these be on hold for?
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CK (@aznicheeeeeeee) reported@krakensupport can you help me? It says I have reached my maximum of number of cards but I just deleted all of them! Can you fix it please. I need to buy some stuff ASAP thank ive also sent you an email 2h ago... can you answer please thanks
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Noba Dee (@censorsaredumb) reported@krakenfx Fix your trading platform it's god awful. The minimum for trades on your website is a down right lie. I have over the minimum I'm allowed to trade and it still doesn't let me trade saying I don't have enough. What is going on?
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Orb (@Crypto__Warrior) reported$ETC... what a shitcoin. Been waiting nearly 24 hours for the TXN to confirm on @krakenfx. Terrible!
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Andre Stone (@Andres_Stones) reported@Coinbase is a ******* scam website. If you are new to the crypto space and are wondering how to get involved, go to @krakenfx It's infinitely better. Their only problems are thin books and small margin pools, but it's a beautiful fiat on ramp.
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The Dad Presents (@thedadpresents) reported@krakensupport your site down?