Kraken status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

• Login (58%)
• Transactions (17%)
• Website (8%)
• Mobile App (8%)
• Transfer (8%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

City	Problem Type	Report Time
Paris	Transfer	10 days ago
Toronto	Transactions	11 days ago
The Dalles	Login	21 days ago
Bonn	Transactions	2 months ago
Zwischenahnerfeld	Login	2 months ago
Yukon	Website	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

• 
  BTCglobal (@BTCglobal_io) reported 4 minutes ago

  @ChainLinkGod @xStocksFi @krakenfx $420M is real. But equities trade on existing rails. Real estate doesn't. That's the harder problem — illiquid assets with no order book. That's the one we're solving.

• 
  Supersavv (@supersavvv) reported 7 minutes ago

  @Funnyhoodiecli1 @krakensupport Did they fix your problem? I’ve had 2700$ cash instant withdrawal not process + 1500$ ETH transfer not process and it’s been over 24 hours

• 
  Hana (@prettyndlavish) reported 8 minutes ago

  @krakenfx @mayurgupta77 Get my issue resolved now. You don’t get the right to hold my money and not let me speak to a representative. I will sue the **** out of you. I need my withdrawal hold fixed NOW.

• 
  Rupaq (@Rupaq_) reported 16 minutes ago

  @krakenfx hello your app does not work. I can not withdraw money. Am I the only one with this issue?

• 
  Rupaq (@Rupaq_) reported 16 minutes ago

  @krakensupport Your team is working on it for hours now.

• 
  Myles 🎮 Crimson Desert (PC) (@MylesOfGaming) reported 16 minutes ago

  @BeckyLynchWWE @krakenfx Awful company

• 
  Brave❤ (@Giga_Gab) reported 17 minutes ago

  @SailorManCrypto @breakoutprop @krakenfx The platform they used for trading was god awful to use I did not enjoy the experience in anyway

• 
  InterWorld (@interworld_io) reported 18 minutes ago

  @krakenfx Probably back down again since we can't just consistently go up right now.

• 
  Hola (@Holax9i6) reported 21 minutes ago

  @Dagnum_PI @krakenfx It was you calling for a breakout in next 90 days… then the $dag team dumped millions more of their unlimited supply creating another major price decline. Just like you did at cycle type saying it’s all about ROI then token dropping 90% and you cried “the whole market is down”

• 
  Magic Wes (@MagickWes) reported 23 minutes ago

  @krakenfx When every else’s is down 10% - 20% and I have stablecoins locked and loaded for bear. 📈📉

• 
  kzer_AI (@kzer_ai) reported 23 minutes ago

  @krakenfx @pcgamer At least Runescape coal has a working blockchain

• 
  Rid (@ridplanning) reported 23 minutes ago

  Day 62 @krakensupport and @arjunsethi managed to get some help on my #ewt deposit. You need managed to recover half of my lost tokens for the $200 fee, but still awaiting the recovery of the remaining. Please help! @energywebx

• 
  Z3r0w 🔶 Traders (@_Z3r0wTraders) reported 23 minutes ago

  @aricyk1 @krakensupport If you support the community, the community will support you!

• 
  Breakout (@breakoutprop) reported 26 minutes ago

  The prop firm industry has a trust problem. Sketchy rules. Delayed payouts. Firms that vanish. The question was never "who has the best promo code." It's "who will still exist when you try to cash out." Backed by @krakenfx. 50M+ paid to traders. We clear the bar. By a lot.

• 
  Lucifer Lucifero (@jbfly46) reported 27 minutes ago

  @krakensupport I have yet to be able to withdraw any crypto from my account with $10k worth of assets in it over a portfolio wide hold involving two deposit match payments of around $230. I have yet to have a single customer support agent explain why I can’t withdraw any crypto >

• 
  Rachael Vann Dert (@mpderham) reported 27 minutes ago

  @donson_skd @krakensupport I had same experience some days ago but fortunately I was able to resolve it. I doubt you'd get response from them, support team at kraken is wack!

• 
  Crypto Ronins ⚡ (@CryptoRonins) reported 30 minutes ago

  @krakenfx and @CoinbaseMarkets Instead of listing useless meme coins, list something like $GITLAWB. The decentralised repository is a real working thing.

• 
  RealReptilian (@reaptilian) reported 31 minutes ago

  @krakenfx Stfu your broken platform stole my money. And your team acknowledged the bugs but refuses to compensate.

• 
  SLANTED Inn (@SlantedInn) reported 33 minutes ago

  @krakenfx @coinfessions Help with mass burns Kraken. Why not buy 5.56t and stake them. Lock them out of circulation… turbo the hell out of running LUNC back.

• 
  ecrypto (@cr7p2o) reported 40 minutes ago

  Hey @Krak , I love your service & everything you offer, but today I am disappointed! I moved from my XR to 16E and unable to migrate my Krak debit card. Your support says it’s not possible to do so. Cannot believe @krakenfx/@arjunsethi‘s team has “impossible” in the dictionary

• 
  Hørus (@Xeliverance) reported 44 minutes ago

  @krakenfx This **** is ruining crypto

• 
  NEX (@Macdm1982) reported 44 minutes ago

  @krakenfx @Krak @krakensupport 3- this is not the customer service I would expect from a company of your standing, one I have used corporately for many years. I've recommended you to many people over the years but this leaves a bad taste. How it can take 4 days to resolve a simple issue that yes people have

• 
  NoPumpFun (@Nopumpfun) reported 46 minutes ago

  @bananagun @krakenfx Even your reward system is broken u failure

• 
  Lily Davies (@Lilyuqwf77) reported 51 minutes ago

  @Rupaq_ @krakenfx What problem occurred What kind of warning message is displayed

• 
  ⚔️ ᴿᴱᴵᴳᴺ ᴿᴬᴳᴱ⚔️ (@DARK_AGE_RAGE) reported 53 minutes ago

  @krakensupport in the year of the lord 2026 we have a massive crypto exchange that’s randomly not allowing users access to the crypto and USD they store there. Ongoing, days, of simply not being able to click on an option with move or withdraw funds.

• 
  J.P. ZeroX (@YellowNutellaa) reported 58 minutes ago

  @BSCNews @krakenfx @chainlink Chainlink need to be studied. So much news but price down continues

• 
  BlockBusiness 💹 (@blockbusinessOF) reported 58 minutes ago

  DO NOT USE @krakenpro @krakensupport @krakenfx , THEIR SUPPORT IS HORRIBLE, THEY KEEP STALLING YOU UNTIL YOU GIVE UP. DO NOT USE KRAKEN, DO NOT USE KRAKEN

• 
  Starborne ✨🛸 (@incmarines) reported 59 minutes ago

  @AscendedMAGA @krakensupport They did reach out via email with a nice update and referenced doing a manual transaction back as requested. They didn’t get a definitive timeline on that, but this is progress. Thank you for your support. 🙏

• 
  dymnlls (@dymnlls) reported 1 hour ago

  @krakensupport Could you please help contact Tydro ? That has been suspended for 48 hours, but there have been no updates. Thanks.

• 
  Jonny Dee (@0xJonnyDee) reported 1 hour ago

  @krakenfx Down, since you jinxed it Kraken!