Kraken status: access issues and outage reports
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Full Outage Map
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
- Login (60%)
- Mobile App (20%)
- Transactions (13%)
- Website (7%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Bonn
|
Transactions | 13 days ago |
|
Zwischenahnerfeld
|
Login | 21 days ago |
 Yukon
|
Website | 22 days ago |
|
Tegernsee
|
Login | 1 month ago |
|
Melissa
|
Login | 1 month ago |
|
Frankfurt am Main
|
Login | 1 month ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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Deftsuo (@deftsuolol) reportedhey @krakenfx, if y'all decide to hire US based folks after this incident, send me a DM! Outsourcing work to 3rd world countries has proven time and time again to be a customer data safety vulnerability. Hire Americans as an American company 🇺🇸
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Doug Aillm (@DougAillm) reported@DocumentingBTC @krakenfx This is the missing piece. CLARITY sets the rules, but you still need a bank inside the Fed system. Kraken getting master account access means crypto-native institutions can settle directly - no more custodian workaround. The rails just got real.
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o.0 (@Almamari1095042) reported@krakensupport How can I withdraw the remaining amount from my account? Since you closed my account and I can't log in to it?
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Brandon (@Brandonvbry) reported@krakensupport i need your help my account has been restrict since April third I have the funds in bitcoin to handle the reverse charge I can't even purchase bitcoin because of this.
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Skell Hunter (@StoolieBot) reported@barstoolsports @PFTCommenter @krakenfx Looking back on this… is this the turning point of the match? Didn’t Hank win on the 18th? Either this goes in for a tie or PFT loses which is what ultimately happened. This had to have implications. Unbelievable fumble by old team regardless, this certainly didn’t help.
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Rid (@ridplanning) reportedDay 27 @krakensupport and @arjunsethi still no help on my #ewt deposit. You need #eth network support for this token. Please help! @energywebx
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digital mine ⚡🤖👨💻 (@digital_mine_) reported@krakensupport You are the only one replying to me, and I appreciate it, but the fact that support is completely ignoring me after so many hours makes me very uncomfortable.
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Monarch (@Monarch2vvm) reported@krakenfx I need assistance I mistakenly block kraken on my email and I’m unable to get email
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MRT priv/acc (@wat4rog) reported@c7five @krakenfx What customer information does your CS staff have access to? Perhaps only restricting access to need to know information? E.g. they should not have access to phone, address, ID or even full name unless their task requires it?
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Cyespx (@Cyespx) reported@pedma7 @krakenfx I have had generally good experiences with Kraken myself. I had a issue with a deposit not showing up and got on the phone and they fixed it for me my right away without nay runaround.
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Major Max Bitcoin (@MajorMaxBitcoin) reported@krakenfx Oh ****, i should have just bought bitcoin!
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Denis Skripnik (blind) (✱,✱) (@Denis_skripnik) reported@pavlitosy4 @nadoHQ @krakenfx Yes. I’m working with Nado: it was recommended in one channel as a promising one about 2 months ago.
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rusty otf (@rustyOTF) reported@krakenfx I put some btc in the earn section and you reward with some random babylon coin wtf is that
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Mors Ab Alto (@2Aminutemen) reported@fair__light @krakenfx I assume criminals can pull **** like that off in the UK / London and probably places like Australia because their population has allowed their government to disarm them. In the States, there’s high probability you will be 🔫 by *someone*
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Wyldways (@wyldways) reported@krakenfx Need help on an old (cancelled) Kraken account, hoping I can get some info. Who can I talk to?
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Gabriel Renaissansa (@GabrielsUnivrse) reported@krakenlistings @QuaiNetwork This is great, long-awaited news, but WHY is the Quai withdrawal fee so high? A 30-Quai fee (~1 USD) to withdraw? Ridiculous. Quai Network's network gas fees are about 0.3 Quai for a transfer. You can do better, @krakenfx. XLM gets a withdrawal fee of 0.001 XLM (~0.0002 USD) WTF.
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©️ 🏆 (@toDAREis2DEAR) reported@SpursOfficial @hotspurjh @krakenfx Look, we’ve been through enough **** this season without you putting the ******* lineups numerically in this appalling system. Sort it ******* out
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Sandmark (@sandmark_news) reported@krakenfx disclosed it is facing an extortion attempt after two former support staff members improperly accessed limited client data affecting ~2,000 accounts (0.02% of users). No funds were at risk, systems were not breached, and the individuals were quickly identified and removed.
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Bob Lazar (@LebronNft) reported@bonzo_finance @krakenfx @hedera if AAVE ceases to exist due to its current issues would bonzo cease to exist???
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Rid (@ridplanning) reportedDay 28 @krakensupport and @arjunsethi still no help on my #ewt deposit. You need #eth network support for this token. Please help! @energywebx
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SemiSweetTweet (@SemiSweetTweet) reported@krakensupport Why is my $550.00 deposit showing at $550.00, but I'm only allowed to trade $529.00, which is my "balance" after I deposited? 550.00? Please help me understand the fees here.
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yo yo (@SeanKel4069412) reported@SpursOfficial you've allowed the stadium to be lit up red again tonight. You parasite scum *****. ENIC OUT **** @KRAKENFX
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Tom Talks Cars (@TomTalksCars) reportedDoes anyone have any idea on how to get access to FIX with @krakenfx ? @krakensupport
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Crypto Archangel 𝝅 (@crypt_archangel) reported from Realengo, Rio de Janeiro@MukhtiarMu24755 @krakenfx Shut ******** up dumb *****
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Justin Maynard (@DazeHypnotic) reported@krakenfx im having issues with restrictions on my Kraken +
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Cameron Westfall (@westfall_c40666) reported@barstoolsports @krakenfx Is every city supposed to have their own take on Pizza? wtf? I can’t wait to try some Traverse City pizza !!!!
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The Mighty Leo's (@h419262) reported@tBushGaming @krakenfx Jerry looks awful
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Penpal (@Pnlpal) reported@0xSweep @krakenfx can i take the free customer service slot left open?
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Big T (@tbasquesthfc) reported@SpursOfficial @SoccerSpirit53 @krakenfx Tel and Xavi must be really **** because there’s no way every manager leaves them on the bench for Richarlison and Gallagher
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Cody C (@codycladd1) reported@krakensupport Why is AIR/USD still in cancel-only mode?! My funds have been locked up for over two weeks in this coin. The fact there has been no further update is beyond crazy to me. Extremely unprofessional and scammy. As a 5+ year Kraken customer, I am disappointed!!