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Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
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Mobile App (40%)
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Website (35%)
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Login (15%)
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Transactions (10%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Ealing |
Mobile App | |
 Zaragoza |
Mobile App | |
| Barcelona |
Login | |
 Nancy |
Login | |
 Atlanta |
Transactions | |
| Naples |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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Smokey 一目均衡表
(@SmokeyHosoda) reported
@davidbelle_ @krakenfx Kraken Customer since 2017, never had any major issues and with the minor issues got put through customer support (person, not bot) quickly every single time (sub 5m) and the minor problems were always bc of my own fault So yeah (Kraken now pay me 500$ for this endorsement pls)
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3rdStryker
(@thegreatreset3) reported
Hi @krakenfx, there seems to be a problem with your interface. The coin I want to buy is not coming up. Can you assist me please.
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Edward
(@edtothelee) reported
@krakenfx Still having issues with someone answering my support ticket.
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Pitbull Nigeria
(@BscPitbull_NG) reported
@krakenfx #PIT for sure, here’s why: -biggest community driven token - 510K+ holders, no dev/team wallets, nobody has access to the contract/liquidity. Every admin is a volunteer. -25+ CEXes, daily volume around $2M even after a year of red, daily volume of $40M when market was green
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AlizeDee
(@alizedee42) reported
@krakenfx There is bitcoin and unregistered securities. Bitcoin has a usecase, while shitcoin A creates a problem which is unsolved by shitcoin B.
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raushan sharma
(@raushanchunu) reported
@AbdyanHamd7847 @BscPitbull_Afri @krakenfx This is a major issue that n)eeds to be addressed. Why is nobody talking about it? Check out my TL - I retweeted it)'
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Sir Rubixx
(@SirRubixx) reported
@krakensupport Daryl on the in app support team has already gone through these steps and made the situation worse
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Randy Miller
(@randymiller678) reported
@krakensupport why is my withdrawal suspended ?. I bought bitcoin about a week ago and I decided to withdraw today and it says my withdrawal is suppended. Kindly check that for me🥺. And I did call kraken support but nothing yet till now all they did was submit a ticket
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Karolis Si
(@siciunasK) reported
Hey, @krakensupport, it seems that the app is not working properly, it's not showing my coins. Can you help?
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Krisk
(@Krisk87612354) reported
@LordChrisK @krakenfx Hahaha kraken is a scam i will prove it soon on youtube, i have everything recorded. their support doesn't work They give you the application number and you wait a few days... Their translations are for the public only They must not be trusted !!! writes beautifully here
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Mahmut
(@pijtrol) reported
@krakenfx hello, I am a tradesman in Turkey and I lost everything in the big earthquake, you can support me by buying materials from me. Do not misunderstand this comment, I am not a beggar. I'm desperate right now. I was like all of you 1-2 months ago.
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Trader_XXL
(@Trader_XXL) reported
Anytime I contact @krakenfx @krakenpro @KrakenNFT for issues I encounter they respond quickly and offer resolutions. Very consistent.
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Dedo Ban
(@dedo_ban83013) reported
@krakensupport Where is the money that was in my closed account ? I paid for a service that I haven’t received and I will charge back if I don’t get my crypto or a refund
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BitBoy India (Lovely & HV2 Crypto Updates)DYOR NFA
(@BitBoyIndia1) reported
@LovelyinuS @krakenfx No we are not a best community. We are broken 💔 heart
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Mishaboar
(@mishaboar) reported
Hey @krakenfx and @jespow, many of your customers have the same issue. This is not your fault or @coinbase's, obviously, but it would be nice to see a healthy competition in solving this matter for your respective customers, many of which are new to crypto and led into this…
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SigmaUTXO
(@4552474F) reported
Hey @krakensupport , I'm having an issue right now. Can someone help me out ?
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Randy Miller
(@randymiller678) reported
@krakensupport My issue has still not been resolved @krakensupport how long is it gonna take for my withdrawal to be resolved so that I can withdraw some of my bitcoin? Customer support has not emailed me back either. My ticket number is 9672009.
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Gavin Mcmonagle
(@GavinMcmonagle) reported
@joyjoy0703 @mehak0567470119 @krakenfx I can't believe this Uniswap exploit has g-one on for so long without being addressed. It'[s a major issue that needs to? be addressed. the link is on my TL - I retweeted it!.,
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Rob
(@atlantistools) reported
@krakensupport The ethereum development team has said that withdrawls are enabled right after the upgrade which was just now. It is up to the service provider to have withdrawls ready, so when are staking rewards going to be withdrawable?
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Dedo Ban
(@dedo_ban83013) reported
@krakensupport I have documented proof of support agents parroting the same thing with no response on when it will be resolved I’ve broken no rules I’ve done nothing wrong yet my money is being held
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CrazyHeads
(@CrazyHeads4) reported
@krakenfx Bitcoin 5 #bitcoin in 2014 jan, I remember bought for posting ads on some websites and buying tickets, gift cards through website. jus used for buying selling stuff…
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InsertWittyCryptoNameHere
(@GendoCrypto) reported
@shootermcdarren Yo wtf @krakenfx Why didn't you tell us. Might have gotten me to use your exchange honestly
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Ramazan Kizilyildirim
(@RamazanKizilyi2) reported
@krakensupport I couldnt withdraw and you should tell me what the issue is. SBF was saying everything is ok as well.
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FlareNetworks ☀️Dev
(@FlareDevAMA) reported
@HideGraphy @FlareNetworks @krakensupport Kindly update the app and send a direct message if the issue still persists.
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Rebecca Kait
(@becca_ka87121) reported
@krakenfx Kraken I have a problem trying to create an account,can help me out
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QOM Army Türkiye 🇹🇷🦅
(@QomTurkiye_) reported
@krakenfx Don't sell your dreams, buy the future. #Qom will give you your freedom. We will reconstruct the concept of decentralization that has been broken. Layer 1 is coming soon, no institution, no ceo, no foundation. low transaction fee world's fastest Layer 1
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Pierre
(@pierre_crypt0) reported
@krakenfx @davidbelle_ It’s true, Kraken support is the absolute best. Kraken service in general is the absolute best of the industry, best on/off ramp, … But it’s still unusable to trade sadly
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Dedo Ban
(@dedo_ban83013) reported
@krakensupport how exactly do u make a decision to close an account and then not refund or allow the user to withdraw there money. There was no issue when I bought it but now there’s an issue because I want to withdraw it ? Sounds like a scam.
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Ghizela Lambertus
(@GLambertus84800) reported
@krakenfx Waiting is boring. Im still fully hedged and not cutting any shorts until price drops to 25/26k or flips 30/31k resistance to support, I'm super grateful to @Altcoinkarlhein for the Info,Trading tutorials im 2 btc up this month Dm him to learn how!!
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ALS
(@Swozzy_Bee) reported
@krakensupport Nope…still not working…