Kraken status: access issues and outage reports
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Full Outage Map
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
- Login (58%)
- Transactions (17%)
- Website (8%)
- Mobile App (8%)
- Transfer (8%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Paris
|
Transfer | 6 days ago |
 Toronto
|
Transactions | 6 days ago |
 The Dalles
|
Login | 16 days ago |
 Bonn
|
Transactions | 1 month ago |
|
Zwischenahnerfeld
|
Login | 2 months ago |
|
Yukon
|
Website | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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BlockBusiness 💹 (@blockbusinessOF) reported@krakenpro DO NOT USE KRAKEN, @krakenpro @krakensupport THEIR SUPPORT IS HORRIBLE, THEY KEEP STALLING YOU UNTIL YOU GIVE UP. DO NOT USE KRAKEN, DO NOT USE KRAKEN
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BlockBusiness 💹 (@blockbusinessOF) reported@Gate_zh DO NOT USE @krakenpro @krakensupport , THEIR SUPPORT IS HORRIBLE, THEY KEEP STALLING YOU UNTIL YOU GIVE UP. DO NOT USE KRAKEN, DO NOT USE KRAKEN
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Chris Hamberg (@reFleXiveLogiK) reported@krakensupport I don't have an error report because it has literally never broke like that. Even though it is a long lived server that has been running for over a year collecting Xtrain. The connectivity just stopped. The socket stopped, the assets failed to update, but my LAN was stable
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Video Money Man (@VideoMoneyMan) reported@krakenfx Back down to $75k in less than a week like always
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SLANTED Inn (@SlantedInn) reported@krakenfx @coinfessions Help with mass burns Kraken. Why not buy 5.56t and stake them. Lock them out of circulation… turbo the hell out of running LUNC back.
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ICO Marketer (@IcoMarketer) reported@krakenfx @reapglobal @MoneyGram Big moves in the payments and trading space! 🌐 More liquidity, more access, more reasons to watch crypto adoption grow. Exciting times for US traders 🚀 #CryptoNews #Kraken #Payments
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Rocco Russo (@rocco_russo11) reported@krakensupport GET A ******* CUSTOMER SERVICE DEPARTMENT HOLY **** AT LEAST MICROSOFT HAS INDIAN JEETS WORKING FOR THEM YOU GUYS CAN'T EVEN AFFORD THAT CHEAP *****
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Z3r0w 🔶 Traders (@_Z3r0wTraders) reportedHey @krakensupport, thanks for the reply. —We know the on-chain 0.5% tax burn exists, but the community really appreciates exchanges like Binance that go further by burning LUNC from their own trading fees every month and publishing the reports. —This has burned billions and shown strong support. Would Kraken consider doing the same? —It would mean a lot to the global LUNC holders who are still building and believing in Terra Classic’s recovery.
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HWSS SplitScreen (@HSplitscreen) reported@krakensupport any update on the payment issue? Been 9 hours since I did 2 purchase orders and the money is no where to be seen. Whilst I understand there is an issue there is no updates on the status page
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Lazy (@Michaelzy_dev) reportedmy @krakenpro verificiation has been pending for almost a week now. The site says it's meant to take only a couple of hours. Any help @krakenfx @KrakenDesktop
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Supersavv (@supersavvv) reported@arjunsethi @krakenfx My funds have now been frozen for hours by you guys. Is my issue going to be resolved or has my money been stolen from me?
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Khouli (@Khouli67) reported@krakensupport I just tried this however I am not able to even login now
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Ezike Ebube (@doskman56) reported@AltsDaddycom @krakenfx From marketplace to yield, everything already working. $PROPS @PropbaseApp is not theory, it’s live
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j j (@tuchx2k10) reported@krakenfx where the hell is my money gone. I paid with my bank card and it’s not showing on my account. No replies to my messages on customer service for over 2 hours
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Rupaq (@Rupaq_) reported@krakenfx hello your app does not work. I can not withdraw money. Am I the only one with this issue?
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BlockBusiness 💹 (@blockbusinessOF) reportedDO NOT USE @krakenpro @krakensupport @krakenfx , THEIR SUPPORT IS HORRIBLE, THEY KEEP STALLING YOU UNTIL YOU GIVE UP. DO NOT USE KRAKEN, DO NOT USE KRAKEN
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Raj (@CryptoMemeRaj) reported@krakenfx kraken adding more ways to lose money. ****. my portfolio still looks like a dumpster fire.
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uCantHandleTheTruth (@uCntHndlThyTrth) reported@Cryptoheat777 @LeonidasNFT @krakenfx If you're down 80% that means you aren't lowering your average. Can't complain if you're not actively doing what's best to lower risk or exit your position
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Chris Hamberg (@reFleXiveLogiK) reported@krakensupport It's not a problem with fills or anything like that. It's literally a stream interruption
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Chad_Genuine $DOG (@Chad_Genuine) reportedShout out to @krakenfx I closed all my other accounts and solely and proudly support them Unleash the $DOG, with @krakenfx 🐙 ✊🏼
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Mesoshi Akamato (@MesoshiNFT) reported@krakensupport @jespow how many times I need try getting ur support? U didnt care since 3 months.. Do we need to share every where for to solve the issue and to care ur customers?? Why dont you help or try to understand ur customers??
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ian 🧡 $DOG (@ianchen91) reported@n1nja9_sats @krakenfx @krakenpro waiting X team fixing issue for android so that we could get more correct $DOG cashtaging👀
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Rid (@ridplanning) reportedDay 53 @krakensupport and @arjunsethi still no help on my #ewt deposit. You need #eth network support for this token. Please help! @energywebx
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🧡mR.BuLL🧡 (@zackdozes) reported@krakenfx Kraken only support meme **** and gambling, pump n dump. Kraken is scam platform. Careful guys. Dont follow this scammer or you will lose money. Kraken is not for future. Only gambling place🖕
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Stalkchain (@StalkHQ) reportedKraken @krakenfx just sued its own custody partner for $25M.....and the details are worse than you think This actually what happened >> On July 31, 2018, Kraken (via Payward) partnered with Etana Custody, for fiat on-ramp and off-ramp services. >>In April 2025, Kraken tried to withdraw $25M and Etana couldn't pay. Guess what Etana Custody allegedly did with the money: >>They allegedly mixed Kraken's customer reserves with their own operational funds >>Funds were also allegedly used for operating expenses, risky investments and a FX hedging strategy where they kept the profits. >>They issued false account statements and dashboard balances showing funds as fully secured and available, despite internal shortfalls. >>When shortfalls arose, Etana allegedly used new customer deposits to cover older ones, creating a cycle dependent on continuous inflows >>when Kraken tried to withdraw their money, they delayed with a fabricated reconciliation issues and misleading explanations.
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AzzyX (revenge arc) (@AzzyXlife) reportedMy dev Mark Karpeles @MagicalTux solving the quantum computer problem at the @TheBitcoinConf where he was a celebrity player in the @krakenfx MTG game 🔥 DRtvTCzfiKGhCVREmBbZdN9sB8PHeq9KdRZ3VmFhpump
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dymnlls (@dymnlls) reported@krakensupport Could you please help contact Tydro ? That has been suspended for 48 hours, but there have been no updates. Thanks.
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Uncle Rico (@PoolRaidCom) reported@Gunghobased @krakensupport Seems they’re working on resolving the issue
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Lucifer Lucifero (@jbfly46) reported@krakensupport I have yet to be able to withdraw any crypto from my account with $10k worth of assets in it over a portfolio wide hold involving two deposit match payments of around $230. I have yet to have a single customer support agent explain why I can’t withdraw any crypto >
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Rupaq (@Rupaq_) reported@krakensupport Your team is working on it for hours now.