Kraken status: access issues and outage reports
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Full Outage Map
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
- Login (58%)
- Transactions (17%)
- Website (8%)
- Mobile App (8%)
- Transfer (8%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Trenton
|
Mobile App | 7 days ago |
 Paris
|
Transfer | 24 days ago |
 Toronto
|
Transactions | 24 days ago |
|
The Dalles
|
Login | 1 month ago |
 Bonn
|
Transactions | 2 months ago |
|
Zwischenahnerfeld
|
Login | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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NinjaTurtle (@Web3cryptoPump) reportedBTC at $75.6k with Fear & Greed at 25. While memecoins soak up liquidity, look at the protocol innovation in DeFi. TVL growth is the real signal. NVT ratio remains compelling despite the chop. Watch that 50 SMA support. @glassnode @krakenfx @MessariCrypto #Altcoins #Staking
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Rigo Cruz (@LankyGBC) reported@krakenfx Hello, my name is Edwin Cruz. This is my support ticket. 21482160 i’ve been trying to get in contact with you guys for over 50 hours and not a single person has responded back yet. The only thing I’ve gotten is something saying that I owe $10 but when I try to pay, it won’t
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DTN_Timbo 😂Ⓜ️🌊 (@cryptslic35) reported@krakenfx @web3manager_eth **** was lame check mine
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Vik (@vikk000) reported@PhinTotten I once opened my @Gemini app outside their jurisdiction while traveling, and they instantly banned my account and it took them 6 months to reinstate it. Been a happy @krakenfx customer since then.
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Doffy🕸 (@kidyonko) reported@gwxjean Reaching out to @krakenfx support is pointless cos you'll get an automated response,I had similar issue and after submitting several complaints i got no helpful response,I eventually got aid from a developer,reach out to @FalconTraceHQ
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Jan Dutton (@jfd118) reported@krakensupport What is a reasonable amount of time to wait for a support inquiry response? i.e., please check your queue.
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Degen hardy (@HardyDegen) reported@OpenEyesLoves @krakensupport Notify @Coin_RecoveryX on x, before it's too late, i had the same issue I wrote to them, mine has been resolved
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Tesleum (@tesleum) reported@krakensupport Disappointed support
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Artem Titov (@TitovArtem) reported@krakensupport Almost 8 days since my USDC Sui deposit is stuck. First “end of week”, now “maybe next week”. No ETA, no access to funds. How is this acceptable?
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Rigo Cruz (@LankyGBC) reported@krakenfx Hello, my name is Edwin Cruz. This is my support ticket. 21482160 i’ve been trying to get in contact with you guys for over 50 hours and not a single person has responded back yet. The only thing I’ve gotten is something saying that I owe $10 but when I try to pay, it won’t
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Baraka (@baraka_wins) reported@krakenfx **** my chungus life, it do be like that
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PLANNED ARSENAL FAN (@official_01ray) reported@SpursOfficial @krakenfx May you be religated today. So help me God
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Mahel Khan (@Mahelx) reported@SpursOfficial @krakenfx Kinsky? Yeah you're going down
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AuroXD (@auroxdkick) reported@krakenfx Hello Kraken, I’m reaching out regarding a USDT deposit that was credited to my account on Wednesday. Immediately after the deposit arrived, the funds were transferred to one of Kraken’s hot wallets without any action on my part. I have already contacted support multiple times, but I feel that my case has not been properly addressed. I’ve been making USDT deposits on a weekly basis for months and have never experienced any issues until now. This situation is very concerning, and I would greatly appreciate a thorough investigation into what happened to my funds. I have been waiting several days for a resolution and would be grateful for any assistance in recovering my money. Thank you for your time and attention. I look forward to hearing back from you soon.
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hggg🔻 (@Homero23G) reported@Sylogbu @krakenfx Oh please, its down 95%+ from all time high and down 60%+ just this past year alone… it’s absolute trash and you know it.
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Jelle Haandrikman 🇪🇺 / 🇺🇦 🇵🇸 🇨🇺 (@jhaand) reported@DaniMayakovski I doubt they even have the numbers right. A trillion dollars sounds a bit much. Or they're stealing personal wallets from Iranian citizens via centralised exchanges. Which would mean that @krakenfx and @binance would be in deep ****.
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Nothisperson (@chunniunai2) reported@krakenfx I have an urgent ticket open: Ticket #21473140 I'm unable to: Generate any deposit addresses (BTC, ETH, USDT, etc.) — nothing shows up or it errors out in Funding → Deposit. Make any withdrawals — the option is greyed out or I get an error.
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Zaur Tralala (@Oyamizator) reported@krakenfx it is a shame the people working in support and custumer service. If you externalse a Service in India, make sure it works. I ve been waiting 2 months to reactivate my account, provided all info, and still waiting. I give one week more, otherwise I move to @coinbase
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Algorithm.btc (@godfred_xcuz) reportedSometimes this is why the industry is not taken seriously: we always go backward doing what lets us down. @krakenfx launching Bitcoin Vaults, is not healthy for this industry. You cannot and should not trust a centralized exchange with your BTC. Period. They always rehypothecate your BTC If you want FTX-sh!t like Bitcoin Lending again then use this. If you care about your bitcoin:native then exit centralized Bitcoin vaults. I prefer @HermeticaFi hBTC vault with complete on-chain transparency.
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NinjaTurtle (@Web3cryptoPump) reportedMassive whale inflows into BTC exchanges despite USDT/USDC depeg jitters. Glassnode NVT signals BTC is undervalued at $64k, but watch the 200 SMA support. If stablecoin reserves tighten, volatility spikes. @Cointelegraph @VitalikButerin @krakenfx #Trading #Web3 #Gem
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❥. (@hellolalit) reported@krakenfx This @krakenfx Bitcoin Pizza Day celebrated by creating record for WORLD’S LARGEST PIZZA 🍕 just set 🏆 The 13,990 square foot pepperoni pie was baked on site at the LA Convention centre as part of the my submission for the most absurd, over-the-top, billion dollar pizza creation ever made !!! #BitcoinPizzaDay #BitcoinPizza $BTC bc1qn6qmvr7vnpwydxv94r0598ea4c0k329hmr83m4
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BSCN (@BSCNews) reportedKraken Launches Bitcoin Yield Product Kraken (@krakenfx) has rolled out a new Bitcoin $BTC vault product offering users a 2.5% annual yield. The exchange said the product is non custodial and designed for long term Bitcoin holders seeking passive returns. Kraken partnered with crypto infrastructure provider Veda to simplify access without requiring wrapped Bitcoin or complex wallet management.
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Self Made (@madenotgiven) reported@UND3RDOG @krakenfx @DogOfBitcoinOG 🎶🔥 while rolling down the 101💪
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Jackyhood.eth | 📝 (@MechinePAN) reported@krakenfx $100k is NOT a small amount! @krakenfx restricted my account without sending a SINGLE warning or compliance email beforehand, causing my deposit of 100,000 USDC to be completely stuck—neither credited nor returned. For a supposedly "regulated exchange," your customer service is non-existent. My support emails are being completely ignored! Is this how you treat users' fund security? I need an urgent explanation and resolution! Ticket ID: #21467245 @KrakenSupport
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$10DollarBoy (@realrich1x) reported@krakenfx @Morpho The bitcoin is working
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Q (@FormallyknownQ) reported@krakenfx You should really fix your app before doing anything else. It took me damn near 30 minutes to withdraw my crypto and I even cleared cache and uninstalled and reinstalled the app. Same problem still exists. Takes forever for it to respond to touches. It's a not me, it's you.
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Karter (@karter_web3) reported@chainlink @krakenfx @inkonchain capital commitment should help defi devs integrate easy
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Alan Truth (@alanweb101) reported@gwxjean @krakenfx @krakensupport Oops did the support help you yet .?
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Emma Dc🇦🇷❤️ (@AjoEmmanuel1) reported@SpursOfficial @Emmasca10 @krakenfx We are not going down
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Midas 👁️ (@Midas101x) reported@vstarbanks @krakenfx Exchanges are killing themselves. Bro, I hope everything will be okay, at least you can highlight your problem to the general public, they don't like it