Kraken status: access issues and outage reports
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Full Outage Map
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
- Login (60%)
- Mobile App (20%)
- Transactions (13%)
- Website (7%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Bonn
|
Transactions | 11 days ago |
|
Zwischenahnerfeld
|
Login | 19 days ago |
 Yukon
|
Website | 20 days ago |
|
Tegernsee
|
Login | 29 days ago |
|
Melissa
|
Login | 1 month ago |
|
Frankfurt am Main
|
Login | 1 month ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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Matt Gale (@gale858155) reported@SpursOfficial @krakenfx Same team different manager, let's find out if the problem was the managers or the players
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Deftsuo (@deftsuolol) reportedhey @krakenfx, if y'all decide to hire US based folks after this incident, send me a DM! Outsourcing work to 3rd world countries has proven time and time again to be a customer data safety vulnerability. Hire Americans as an American company 🇺🇸
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Ryan Colaço (Ryan C™) (@Ryan_Colaco) reported@SpursOfficial @krakenfx Lose and go down man
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Rid (@ridplanning) reportedDay 25 @krakensupport and @arjunsethi still no help on my #ewt deposit. You need #eth network support for this token. Please help! @energywebx
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Rid (@ridplanning) reportedDay 33 @krakensupport and @arjunsethi still no help on my #ewt deposit. You need #eth network support for this token. Please help! @energywebx
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Zumbakafeo (Satire) (@realzumbakafeo) reported@TheaHommel @DonAlt @krakenfx TL;DR: Kraken's $100M edu push may onboard 10M users, but 80% of their content budget goes to influencer deals, not actual learning materials. Can they balance profit with user protection, or will regulatory scrutiny tear them down?
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JoeKing (@JoeKingOne33) reported@krakenpro Here's the Customer service phone number if you don't have 10 million in assets... @krakensupport (888)837-8818 let me know how it goes in the comments... 👾
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rusty otf (@rustyOTF) reported@krakenfx I put some btc in the earn section and you reward with some random babylon coin wtf is that
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Big T (@tbasquesthfc) reported@SpursOfficial @SoccerSpirit53 @krakenfx Tel and Xavi must be really **** because there’s no way every manager leaves them on the bench for Richarlison and Gallagher
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Sue Sever (@sever_sue) reported@krakenfx your support sucks, im moving all my crypto off your platform. You can't be a bank with email support. Get with the program.
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Amedeor⚡∞ ₿ (@supbtc) reported@krakenfx No narrative just facts with internet computer protocol #icp . Everything onchain and interoperable . Blockchain compute on blockchain . No need for aws or gcp . Aws and gcp will be using icp to provide infra as a service (cloud engines) So either use it or lose it
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CTC (@LFGCTC) reported@DocumentingBTC @krakenfx If the fed did actually burn down nothing would be lost Interesting?!
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LAN ZZZ ⚡ (@bitcoinlanparty) reported@krakenfx @Krak @EthCC US mining makes sense if the power deals are real, the shipping costs on hardware are brutal enough to eat the margin before a block gets solved
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24CryptoGlobal (@24CryptoGlobal) reported@DocumentingBTC @krakenfx this is one of the genuinely big regulatory moves this year. direct Fed payment system access means no more relying on partner banks that can cut off crypto firms overnight. changes custody and settlement in a real way.
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Trey H. Greenwood (@TreyEx_SaxoTink) reported@atletienglish @krakenfx Holy ****! It’s actually not useless.
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James Clinton (@ayinde086) reported@krakensupport You people really need to work on your customer service I’ve been delayed for 10 days over my withdrawal
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Eddie Foxdale (@EddieFoxdale) reported@BarstoolYak @krakenfx If he just putted down the side and got a 4 this wouldn't have been needed
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Watcher.News (@watchernewsx) reported👀 @krakenfx says it received a ransom demand from attackers threatening to release customer data. The exchange stated that only ~2,000 accounts (about 0.02% of users) may have been exposed across the two incidents. Kraken's systems were not compromised, no funds were ever at risk, and it will not pay or negotiate with the attackers.
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ّ (@UntitledVFX) reported@whisjsnjaja @SpursOfficial @krakenfx Shock horror we're **** so I don't rate anyone
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Rid (@ridplanning) reportedDay 28 @krakensupport and @arjunsethi still no help on my #ewt deposit. You need #eth network support for this token. Please help! @energywebx
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Artzy (@_artzy) reported@krakensupport you’ve been holding my wire for over a week with no communication. Chat says support will reach out by email. Reddit says the same, They say the ticket is in the right hands. The due diligence to open a corporate account was very long. Now can’t even use it.
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Samhausen (@LastRealChamp_) reported@FritzDeuces @SpursOfficial @krakenfx Just Support Tottenham
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Rid (@ridplanning) reportedDay 27 @krakensupport and @arjunsethi still no help on my #ewt deposit. You need #eth network support for this token. Please help! @energywebx
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abxc (@abxc___) reported@SpursOfficial @krakenfx We’re going down
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TheMisterG (@The_MrGrant) reported@Cryptolution @krakenfx @xverse Did $100 and withdrew my couple million Is this just them extracting more money from us on the way down?? 🤔 sigh makes you wonder
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Shawn Sully (@claudecademic) reported@c7five @krakenfx Why don’t you hire people from developed countries? I won’t put my money on a platform that I have to hope for their third world support staff to not get bribed by criminals to expose my data. Banks don’t hire support staff in third world countries either.
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Tyler | Crypto Whale (@TylerHODL17) reported@CoinDesk @krakenfx @willcanny99 Kraken's handled it clean no breach no client funds at risk. the response was fast as ****.
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Dracarys (@Dracarysearth) reported@krakensupport I sent a DM. Could you please check? This is the problem I've been having for weeks
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Princo (@Officialprinco1) reported@SpursOfficial @krakenfx you just knew he would play Kulo Muani! we are going down with him. New manager bounce ruined. Playing with 10 men
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Macro Bombastic (@MacroBombastic) reported@krakenfx Mate, Kraken's been around the block a few times, they're not going down without a fight.