Kraken status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

• Mobile App (38%)
• Transactions (23%)
• Login (23%)
• Website (8%)
• Transfer (8%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

City	Problem Type	Report Time
Province de Liège	Mobile App	9 days ago
Mannheim	Mobile App	9 days ago
Paris	Mobile App	9 days ago
L’Étrat	Login	9 days ago
Paris	Mobile App	9 days ago
City of Brussels	Transactions	15 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Randall (@BryanSpaulding7) reported 2 minutes ago

  @krakenfx @krakenpro @krakensupport It’s been over 8 days and my bitcoin transfer still says pending and no response from the damn customer service or sucking email

• 
  Garry Howard (@GarryHowark0k) reported 3 minutes ago

  @IvFisk @krakenfx @krakensupport They won’t even ******* say ****. They scamming people

• 
  dafusia (@dafusiamusic) reported 6 minutes ago

  @Aflyon_Thewall @krakensupport i have the same issue and it's sus. I refreshed and it always takes forrevver to load - I'm referring to kraken pro

• 
  Ray (@primeray333) reported 7 minutes ago

  @krakenfx Why hasn’t @krakenfx converted over to the new H$ yet? They’ve held our humanity crypto hostage for 10 days said it was a H funding problem while we lost tons of money. We can’t trade, sell or buy. This is ridiculous.

• 
  Zarrish Anomage 🧙‍♂️,🧙‍♂️ (@zar_rish) reported 9 minutes ago

  @dylan1970q7 @krakensupport @krakenpro Day 11 here without no fix

• 
  Matej (@matejbusic) reported 14 minutes ago

  @krakenfx My take is you are robbers at @krakenfx Why is my account frozen? What about houndreds of other users of yours? What can't you acknowledge us and fix this? I will not let you just take my money and then ghost me

• 
  levoleverage (@levoleverage) reported 15 minutes ago

  @krakenfx it's time for HYPE main net support

• 
  Ray (@primeray333) reported 19 minutes ago

  @krakenfx Why was Kraken the only exchange having issues with $H? They locked humanity for 10 days, no other exchange did this. Most exchanges already started trading on the new contract. There are 40 exchanges that didn’t have an issue. @krakensupport

• 
  KING 042 ⚪️🔴 (@KingKene042) reported 20 minutes ago

  @FabrizioRomano @krakenfx @FIFAWorldCup Is it still working in Nigeria?

• 
  Ribbitch (@ARibbitFromAfar) reported 23 minutes ago

  @krakenfx @krakensupport Tell your support bot to get me to a human. It’s been over two hours

• 
  Mr Market (@dogreadsnews) reported 24 minutes ago

  @krakensupport Ticket # 2159057. I completed the requested security affirmation but my account remains restricted and support has stopped responding. Please escalate.

• 
  nuria var (@AdrianoGenghi) reported 25 minutes ago

  @krakensupport Is from 8/06 I have deposit in pending is not possibile !! I can’t have any human support only bot that say evrytime the same thing @krakensupport this is my ticket # 21583980

• 
  Maximillian (@Maximillia82202) reported 31 minutes ago

  @Seb7247 @krakenfx I’ll be honest it’s a skill issue Also you never use stops Profit or zero

• 
  Dale (@DaleMont1785) reported 31 minutes ago

  @krakenfx @FIFAWorldCup I recently sent $3000 to my Kraken wallet, no response from support at all, no money and its been over a hour!

• 
  Matrix589 (@ExpressClean1) reported 33 minutes ago

  @Bamaboy1XRP @krakensupport I think it might be a liquidity issue with the space x IPO tomorrow.. who knows

• 
  Lubinga Daniels Kironde (@LKironde64186) reported 35 minutes ago

  @FabrizioRomano @krakenfx @FIFAWorldCup All africans let us support mexico when playing SouthAfrica.

• 
  hibridotran (@Minunki349449) reported 40 minutes ago

  @krakensupport @krakenfx @krakensupport 5 BUSINESS DAYS waiting. €2,400 SEPA Instant deposit to Payward Ireland Limited on hold since June 6th. Verified customer since 2020. Ticket #21613399 Multiple support tickets sent. ZERO human responses. Only automated replies. Where is my money?

• 
  Kakegurui (@KakeguruiGenki) reported 42 minutes ago

  @krakenfx @Cointelegraph but it can take down kraken if security isn't good. (blz protect my bags 😭)

• 
  Nitin Danak (@Nitkama) reported 45 minutes ago

  @krakensupport now I am seating here and no one replying or providing any information and telling me sensitive information, they have no clue what they are doing, No agent on their Kraken Pro support chat, I tried for the whole day

• 
  Ray (@primeray333) reported 47 minutes ago

  @krakenfx After 10 days, Kraken is still the ONLY major exchange that hasn’t migrated $H to the new contract. Every other exchange has already converted and is trading. Kraken remains completely frozen with no timeline. They claimed it was a “Humanity gateway issue” — @KrakenFX .

• 
  The Real Okiemute of Portharcourt (@thoniateez) reported 49 minutes ago

  @FIFAWorldCup @krakenfx Today we support Canada!!!!

• 
  Andrew (@andrewsubb_) reported 49 minutes ago

  @brian_armstrong Last time I tried to use your app it was incredibly filled with all kinds of process blockers and "you cannot buy this yet", " you need to wait 3 weeks for this approval ", and all kinds of out of the blue showstoppers. @krakenfx had zero issues. Zero (0). So, no thanks.

• 
  RaccoonsUnleashed (@RaccoonUnleash) reported 49 minutes ago

  @krakensupport It may be helpful to know that I just got a push-up notification about my limit order being triggered - the issue seems to be restricted to the UI.

• 
  linktopher11 (@VTLink) reported 53 minutes ago

  @krakenfx has the worst customer service I’ve ever seen. I’ve been stuck talking to an AI bot for three days and not a single actual human has helped me

• 
  Luck 🍀, Ca-caw - @ Schiedam (@Luck_x_Luck) reported 54 minutes ago

  @krakensupport It is not a connectivity problem, it's a pop up page in the app blocking the option to log in in the first place.

• 
  stupidtrader (@lostinthechart) reported 57 minutes ago

  Anyone knows someone who works at @krakenfx ? With all the respect but their customers service only exists of extreme retards who cant even read properly. Scammy exchange it seems

• 
  Kodark🃏 (@kodarkweb3) reported 58 minutes ago

  @Hodl_fm @krakenfx Regulation is the real catalyst. The products matter, but access matters more.

• 
  dafusia (@dafusiamusic) reported 58 minutes ago

  @krakensupport You've been saying the generic thing for the last 24 hours on email too - there is no real reason to hold a customer's deposit and not accept it into the customer's account. Either you should confirm the deposit or decline it so it returns to the customer #Kraken

• 
  @Xzbit12 (@geofrei31) reported 58 minutes ago

  @solana @krakenfx All that's left is to review the issue of $SOL inflation and, if possible, burn it down to make it explode like @HyperliquidX

• 
  Matej (@matejbusic) reported 59 minutes ago

  It's been 7 days @krakensupport you fail to explain why you feoze my funds on deposit. Support tickets are not resolved, no communication. Worst part is I am not the only case, there are houndreds of us. How bad does this have to get until @krakenfx feels the backslash