Kraken status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

• Login (58%)
• Transactions (17%)
• Website (8%)
• Mobile App (8%)
• Transfer (8%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

City	Problem Type	Report Time
Paris	Transfer	5 days ago
Toronto	Transactions	5 days ago
The Dalles	Login	15 days ago
Bonn	Transactions	1 month ago
Zwischenahnerfeld	Login	2 months ago
Yukon	Website	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

• 
  BitcoinMusic (@ayewaken) reported 1 minute ago

  @danheld @krakenfx They're also one of the only exchanges support #lunc and #ustc deposits/withdrawals in the USA

• 
  DaddyRist_WSB (@DaddyRist) reported 2 minutes ago

  @BSCNews @Payward @krakenfx Kraken filing OCC trust charter is W positioning fr fr. Skips the state by state Money Transmitter mess and opens the door to fed master account access. Coinbase better lock in or they're cooked

• 
  dymnlls (@dymnlls) reported 2 minutes ago

  @krakensupport Could you please help contact Tydro ? That has been suspended for 48 hours, but there have been no updates. Thanks.

• 
  BlockBusiness 💹 (@blockbusinessOF) reported 3 minutes ago

  @Gate_zh DO NOT USE @krakenpro @krakensupport , THEIR SUPPORT IS HORRIBLE, THEY KEEP STALLING YOU UNTIL YOU GIVE UP. DO NOT USE KRAKEN, DO NOT USE KRAKEN

• 
  perahodlr (@perahodlr) reported 5 minutes ago

  @MoneyGram @krakenfx This is nice, are you working with other exchanges for the same?

• 
  Khouli (@Khouli67) reported 5 minutes ago

  @krakensupport I just tried this however I am not able to even login now

• 
  Uncle Rico (@PoolRaidCom) reported 8 minutes ago

  @Gunghobased @krakensupport Seems they’re working on resolving the issue

• 
  Anthony Broderick (@Tony_LucidFi) reported 9 minutes ago

  @krakenfx I’m genuinely shocked by how poor the user experience has been. I’ve been trying to make a large withdrawal over several days, but it’s now been over a month and I still haven’t been able to access my funds. First, the daily limits were too low. Then withdrawals stopped altogether because my ID had expired, something I wasn’t notified about and had to chase multiple times to uncover. After resolving that, I was told I’d hit my monthly limit. Now it’s a new month, and I still can’t withdraw. This is completely unacceptable. I won’t be using your platform again.

• 
  j j (@tuchx2k10) reported 9 minutes ago

  @krakenfx where the hell is my money gone. I paid with my bank card and it’s not showing on my account. No replies to my messages on customer service for over 2 hours

• 
  Chris Hamberg (@reFleXiveLogiK) reported 17 minutes ago

  @krakensupport ...orders, and let it paper trade, it doesn't have this problem. And in one case the lag was so bad that the entire data stream stopped right before it took profit.

• 
  🧡mR.BuLL🧡 (@zackdozes) reported 17 minutes ago

  @krakenfx Kraken only support meme **** and gambling, pump n dump. Kraken is scam platform. Careful guys. Dont follow this scammer or you will lose money. Kraken is not for future. Only gambling place🖕

• 
  Ezike Ebube (@doskman56) reported 24 minutes ago

  @AltsDaddycom @krakenfx From marketplace to yield, everything already working. $PROPS @PropbaseApp is not theory, it’s live

• 
  Block Tax (@CryptoTaxG) reported 29 minutes ago

  @CoinDesk @Krakenfx 56 million forms and a third under $1 — this is the de minimis problem in its starkest form. Staking rewards taxed at receipt, reportable regardless of value. Compare with EU's DAC8 regime, which has reporting thresholds built in. The US approach is going to drown taxpayers and the IRS in noise.

• 
  HexLotus (@weirangelic) reported 29 minutes ago

  @krakenfx @YahooFinance 2023 article to read ! 'Aliens Exist. And They Use Cryptocurrency' Daniel Kuhn July 28, 2023 4 min read Aliens exist. And they use cryptocurrency. 'This isn’t exactly a provable statement, but for all we know Bitcoin could have been a gift from extraterrestrials. Can anything else explain Satoshi Nakamoto’s disappearance? According to recent testimony from former Department of Defense employee turned whistleblower David Grusch, parts of the U.S. government have been engaged in an almost century-long conspiracy to cover up information regarding unidentified aerial phenomena (UAP) in the nation’s airspace. The allegation was made during a House Oversight Subcommittee on National Security hearing Wednesday, and supported by claims made from executive director of Americans for Safe Aerospace Ryan Graves and retired Navy Commander David Fravor. In 2004 Fravor, then a pilot on routine mission, shot the now widely circulated footage of a “Tic Tac” shaped object capable of aerial maneuvers far beyond the technical limitations of modern aircraft. Now, dear CoinDesk reader, you may be wondering what UFOs or talk of non-human “biologics” and physics-defying tech have to do with crypto. In short, it doesn’t. I’m sorta banking on the crypto community’s inclination to speculate to hold this piece together and your attention. But, I mean, isn’t any example showing that authorities cannot be trusted another notch for blockchain, a reason to build tools that empower individuals? Anyway, aliens exist. And they use crypto. There are earthlings among us who are actually thinking seriously about what money would look like in space, and plenty of reasons to think fully verifiable, and self-settling currencies would be needed if humanity is ever to become a multiplanetary species or colonize worlds outside our solar system. Bitcoin was first to solve the Byzantine Generals Problem – a way to coordinate trust among people separated by time, distance and motivations – and fiat hasn’t. We don’t know how UAPs work, and there are plenty of reasons to doubt what has been said about them. Grusch contradicted himself saying he both had access and was denied Pentagon intelligence on UAPs. And so much of the supposed eye-witness accounts of flying saucers can already be explained by faulty sensors on military aircraft. But I’d bet a dollar that if aliens exist, and they’re as barbaric as us to need money, their cash would be “digital” and inherently trustworthy. It’d be impossible to enforce the rule of law on Mars. So wouldn’t you at least want a currency you could trust?'

• 
  RationalGaze (@RationalGaze__) reported 29 minutes ago

  @H_dreamer1 @krakenfx @inkonchain No problem

• 
  Mduduzi Mlambo (@Lordmduduzi) reported 32 minutes ago

  @krakenfx Hi is the support service available this week I been trying to reach them

• 
  ⚔️ ᴿᴱᴵᴳᴺ ᴿᴬᴳᴱ⚔️ (@DARK_AGE_RAGE) reported 33 minutes ago

  Another day of being unable to access my money or crypto… do better @krakenfx @krakensupport

• 
  lee osio (@sebjay) reported 34 minutes ago

  @belgravia100 @krakensupport I've been through something similar exactly, have you been able to get any help?

• 
  BlockBusiness 💹 (@blockbusinessOF) reported 37 minutes ago

  DO NOT USE @krakenpro @krakensupport @krakenfx , THEIR SUPPORT IS HORRIBLE, THEY KEEP STALLING YOU UNTIL YOU GIVE UP. DO NOT USE KRAKEN, DO NOT USE KRAKEN

• 
  KoinX (@getkoinx) reported 37 minutes ago

  @krakenfx Up or down incase you make profit taxes are not gonna leave ya ;)

• 
  Sean Walters (@SeanObud111) reported 39 minutes ago

  @danheld @krakenfx Protect sensitive customer data first

• 
  RicHaRD! (@iam_Richardblaq) reported 40 minutes ago

  @krakensupport Having problems to join

• 
  Dazed and Confused (@spammymobile) reported 41 minutes ago

  @ls3fr @PilotESZ @krakenfx Exactly. While the big cheeses are talking about Paris and telling us **** we already know, I'm just looking for a decent exit before they pump n dump again. I thought .02 was a decent average. If we got to ANYTHING close, I'd cut my losses there and call it a lesson learned.

• 
  MMZ🛡️🇬🇷 (@mezertzoglou) reported 43 minutes ago

  @krakenfx no support on weekends?

• 
  Hana (@prettyndlavish) reported 45 minutes ago

  @krakenfx @mayurgupta77 Get my issue resolved now. You don’t get the right to hold my money and not let me speak to a representative. I will sue the **** out of you. I need my withdrawal hold fixed NOW.

• 
  Video Money Man (@VideoMoneyMan) reported 47 minutes ago

  @krakenfx Back down to $75k in less than a week like always

• 
  Rareon Alpha (@rareon_alpha) reported 48 minutes ago

  @krakenfx Counting down to something big, huh?

• 
  Lily Davies (@Lilyuqwf77) reported 50 minutes ago

  @Rupaq_ @krakenfx What problem occurred What kind of warning message is displayed

• 
  Rocco Russo (@rocco_russo11) reported 50 minutes ago

  @krakenfx Why do you guys not have a customer support number, or any customer service department? Me and hundreds of others are unable to withdrawal funds and you have NO customer service department, I had to search up your twitter just to get the slightest chance of being seen by someone

• 
  (aze) loustqqq Σ: (@loustqqqq) reported 56 minutes ago

  @krakenfx Hey my money is stuck for no reason can you fix that