1. Home
  2. Companies
  3. Kraken
Kraken

Kraken status: access issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

  • 58% Login (58%)
  • 17% Transactions (17%)
  • 8% Website (8%)
  • 8% Mobile App (8%)
  • 8% Transfer (8%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

CityProblem TypeReport Time
Paris Transfer 14 days ago
Toronto Transactions 14 days ago
The Dalles Login 24 days ago
Bonn Transactions 2 months ago
Zwischenahnerfeld Login 2 months ago
Yukon Website 2 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

  • EloPhanto
    EloPhanto (@EloPhanto) reported

    @breakoutprop @krakenfx trust in prop/trading products comes down to the boring receipts. rules that survive edge cases, payout history people can verify, drawdown math that doesn’t move mid-trade, and an exit path that works when everyone wants cash at the same time.

  • enjoyshow589
    Cucklife (IQ 294,5) (@enjoyshow589) reported

    @krakensupport seems working again nvm

  • DavidOfSolana
    David 🍀 (@DavidOfSolana) reported

    @krakensupport I cant figure out how to send a DM. My support ticket is (21405798). I sold over $500 worth of LINK, and there is no transaction and no money. My LINK basically just vanished when I hit "sell"

  • handleofhandles
    Handles 🛄 (@handleofhandles) reported

    @Mirgolicious @krakenfx Very Unstable support from @krakenfx

  • TCendrillon
    TranshumanCendrillon (@TCendrillon) reported

    @krakensupport Hi, I closed my account months ago, but I had a fire on my apartment and I lose my computer. I need my CSV files for taxes purpose, can you help me please?

  • jbfly46
    Lucifer Lucifero (@jbfly46) reported

    @krakensupport I have yet to be able to withdraw any crypto from my account with $10k worth of assets in it over a portfolio wide hold involving two deposit match payments of around $230. I have yet to have a single customer support agent explain why I can’t withdraw any crypto >

  • Rupaq_
    Rupaq (@Rupaq_) reported

    @krakenfx hello your app does not work. I can not withdraw money. Am I the only one with this issue?

  • GAS_CBRC20
    $GAS (@GAS_CBRC20) reported

    @AfricaloboArmy @krakenfx Did they say why? Did Solgun have any influence on that decision? I would agree that other assets still listed on Kraken have less attention and support

  • AbdiyAlli
    Ally Abdi (@AbdiyAlli) reported

    @SpursOfficial @krakenfx Getting smashed tonight . By 4 or 5 goals. Tel is ****. I think we might get relegated. I’ve lost all hope. The smelly Indian **** has done this to me. From harry Kane to tel. Life comes at you fast.

  • ridplanning
    Rid (@ridplanning) reported

    Day 63 @krakensupport and @arjunsethi managed to get some help on my #ewt deposit. You need managed to recover half of my lost tokens for the $200 fee, but still awaiting the recovery of the remaining. Please help! @energywebx

  • APTopia_xyz
    APTopia 🌐 (@APTopia_xyz) reported

    @brian_armstrong @rwitoff Honestly, Coinbase is the absolute worst. They have had so many problems from back then and now. you would think they would improve over the years. I’ve had a closed account since 2020 for no reason. Customer support is pretty much nonexistent. As an American, I switched to @krakenfx and never looked back. So much of a better on/off ramp for cryptos.

  • AzzyXlife
    AzzyX (revenge arc) (@AzzyXlife) reported

    My dev Mark Karpeles @MagicalTux solving the quantum computer problem at the @TheBitcoinConf where he was a celebrity player in the @krakenfx MTG game 🔥 DRtvTCzfiKGhCVREmBbZdN9sB8PHeq9KdRZ3VmFhpump

  • AngryHerring
    AngryHerring (@AngryHerring) reported

    @krakenfx @WhiteHouse you are good bro, the aliens are not targeting your site

  • KevinJames65110
    KevinJames (@KevinJames65110) reported

    @SpursOfficial @krakenfx WTF is Muani doing in the team? Utter dog ****. Mind you so are most of the rest.

  • uJzLPKNcjGJXGfG
    Ahmed abdalrahman adam (@uJzLPKNcjGJXGfG) reported from Muhājirīyah, Eastern Darfur

    @krakenfx Help me

  • ongvan_viet
    Fomo Sapiens (@ongvan_viet) reported

    @krakenfx @reapglobal @MoneyGram Moneygram worked well and then stop working at this moment.

  • li01453
    SkylerBlue (@li01453) reported

    @krakensupport I’m over the moon — the issue is fully resolved! It took 101 days from Feb 2, and I thought I’d never get this money back. Huge thanks to Kraken for going above and beyond! They didn’t charge me a cent — just needed some patience.

  • loustqqqq
    (aze) loustqqq Σ: (@loustqqqq) reported

    @krakenfx Hey my money is stuck for no reason can you fix that

  • enjoyshow589
    Cucklife (IQ 294,5) (@enjoyshow589) reported

    @krakenfx @SECPaulSAtkins @FTC its working again for now. not deleting this until a few hours have passed

  • ShiningforceNL
    Shiningforce (@ShiningforceNL) reported

    @krakensupport is the futures platform down? Tried mobile and web using different internet breakouts.

  • supersavvv
    Supersavv (@supersavvv) reported

    @Funnyhoodiecli1 @krakensupport Did they fix your problem? I’ve had 2700$ cash instant withdrawal not process + 1500$ ETH transfer not process and it’s been over 24 hours

  • FakeSports27
    Rodney tapia (@FakeSports27) reported

    @krakenfx holding my funds and I can’t access them. Ridiculous

  • pinkslice117
    Pink Slice (@pinkslice117) reported

    @krakenfx Wot could go wrong... **** U have such low expectation of the IQ of the populous

  • devjobless
    Luke Gale (@devjobless) reported

    @breakoutprop @krakenfx Still waiting for "login with Kraken" so I don't have to KYC again

  • X_coat5
    X_coat(❖,❖) (@X_coat5) reported

    @3rdBrownie_ @krakenfx @Toilet_Wif_Hat Strong support behind the movement

  • Josh_Medeiros
    Josh Medeiros (@Josh_Medeiros) reported

    @DavidOfSolana @krakensupport Spoke to support. There's an internal issue that they're having. They're working on the fix now

  • prettyndlavish
    Hana (@prettyndlavish) reported

    @krakenfx @mayurgupta77 Get my issue resolved now. You don’t get the right to hold my money and not let me speak to a representative. I will sue the **** out of you. I need my withdrawal hold fixed NOW.

  • SUDHS_SOLANA
    SOLBTC 🇬🇧🇮🇳 (@SUDHS_SOLANA) reported

    @brian_armstrong Moved to @krakenfx from your ****** exchange and customer service!

  • ianchen91
    ian 🧡 $DOG (@ianchen91) reported

    @n1nja9_sats @krakenfx @krakenpro waiting X team fixing issue for android so that we could get more correct $DOG cashtaging👀

  • TacoshiTacomoto
    INU INU (@TacoshiTacomoto) reported

    @Cryptolution @krakenfx @lobothewolfpup **** Kraken! This is BS!