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Kraken

Kraken status: access issues and outage reports

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If you are having issues, please submit a report below.

Full Outage Map

Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

  • 36% Mobile App (36%)
  • 29% Login (29%)
  • 21% Transactions (21%)
  • 7% Website (7%)
  • 7% Transfer (7%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

CityProblem TypeReport Time
Province de Liège Mobile App 4 days ago
Mannheim Mobile App 4 days ago
Paris Mobile App 4 days ago
L’Étrat Login 4 days ago
Paris Mobile App 4 days ago
City of Brussels Transactions 10 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

  • Freshya7f
    Evya East (@Freshya7f) reported

    @krakensupport Every time I try to login I'm asked for to update the app but it still won't let me in

  • ShenQuant
    zierl (@ShenQuant) reported

    @krakensupport is it too much to ask WHY my funds are on hold? or is that a big scary question for you guys at the support team to answer?

  • Clinnick1
    Richard Clinnick (@Clinnick1) reported

    @FabrizioRomano @krakenfx @FIFAWorldCup Nothing on the ref being banned or fans being denied access?

  • GarryHowark0k
    Garry Howard (@GarryHowark0k) reported

    @IvFisk @krakenfx @krakensupport They won’t even ******* say ****. They scamming people

  • dafusiamusic
    dafusia (@dafusiamusic) reported

    @krakensupport You've been saying the generic thing for the last 24 hours on email too - there is no real reason to hold a customer's deposit and not accept it into the customer's account. Either you should confirm the deposit or decline it so it returns to the customer #Kraken

  • joselpatriota
    Stephane Clousier (@joselpatriota) reported

    @Luck_x_Luck @krakensupport Have you fix issue?

  • lullalelomera
    .... (@lullalelomera) reported

    @krakenfx i am still waiting for my account to unblock i need money urgent...stop posting on x and fix my account please.

  • kryptokarle
    Karle 𝚣𝚎 𝚃𝚛𝚘𝚕𝚕 (@kryptokarle) reported

    Hey @krakenfx, a friend of mine just inherited a yuuuge chunk of moneyz. He is a loyal customer and is going to put most of it in eth, sol and sui. He also wants to buy some solana:5UUH9RTDiSpq6HKS6bp4NdU9PNJpXRXuiw6ShBTBhgH2 but can’t on your Exchange. So, wen Troll on Kraken?

  • enni_nator
    Ennina†or ☧🪢 (@enni_nator) reported

    @Ruben20481 @krakenfx i cant neither. they say its only when you have android 15 but they will fix it soon

  • cryptoshark0x
    Crypto Shark Trading (@cryptoshark0x) reported

    @CalmnessWithin @krakensupport Same issue on my side currently

  • jkc0le
    J (@jkc0le) reported

    @TraceNovaRecov @krakensupport now I'm getting spammed like this because you won't respond to my DMs, so I have to take to public forums to get a response. You do see the issue here right?

  • dafusiamusic
    dafusia (@dafusiamusic) reported

    @krakensupport HELLO, I've escalated a matter regarding depositing funds via chat support - It's been more than 5 hours and still "confirming" - Please have someone respond ASAP.

  • Camilla00025439
    Camilla (@Camilla00025439) reported

    @krakenfx People who are HODLing to the point of not ever spending their crypto is the biggest problem in the community. In monero:native we don't have these people!

  • Aflyon_Thewall
    Aflyon Thewall (@Aflyon_Thewall) reported

    @krakensupport Still not working

  • joselpatriota
    Stephane Clousier (@joselpatriota) reported

    @NotThe20th @krakensupport Have you fix issue?

  • lullalelomera
    .... (@lullalelomera) reported

    Anyone can help me get my account of @krakenfx unblock after card used its restricted for no reason and now no response from last 24 hours..any help is appreciated

  • nina1174
    nina (@nina1174) reported

    @krakenfx What's wrong with your system? My funds have been stuck for 2 days and nobody is helping or responding. Anyone reading this, please becareful with your money on kraken. I think they are purposely freezing access to our money.

  • talgya
    toby or not toby (@talgya) reported

    @krakensupport so who gets access to it?

  • Jeilmm
    緑のおっさん.ink base.eth (@Jeilmm) reported

    @layer3 @krakenlistings I support @krakenfx

  • penzlyk_s
    penzlik.base.eth (@penzlyk_s) reported

    If you're in Ukraine and farming on Kraken, read this, frens. @krakenfx just dropped spot fees for Ukrainian Kraken Pro users through Aug 31, 2026. Maker goes from 0.22% to 0% Taker from 0.33% to just 0.05%. No forms, no begging support. It auto-applies to verified accounts (Intermediate and up). Here's the real play: cheaper fees mean cheaper volume. And volume is what feeds your Ink Points farm. You were going to trade anyway — now it costs you almost nothing to stack points while you do it. Zero-fee maker orders for the next few months is not something you sit out. You farming Ink, or still paying full freight?

  • gfl123151
    撸猫大地 (@gfl123151) reported

    @krakenfx Why can’t I log in today? Is this the case for all users in China?

  • jufacai8
    暴富小王子 (@jufacai8) reported

    @krakenfx Please solve my problem. You can freeze the user‘s account assets at will.

  • Peter_Popeszku
    Peter Popeszku (@Peter_Popeszku) reported

    @krakenfx why is the site not updating the account information?

  • jkc0le
    J (@jkc0le) reported

    @krakenfx Hi my funds are stuck in your new beholder platform. I'm receiving an error code for which support and engineers cannot provide an explanation for. I've had an open case for weeks and it's not being resolved. Can somebody please assist and get this escalated. @FTC @krakensupport

  • Aflyon_Thewall
    Aflyon Thewall (@Aflyon_Thewall) reported

    @krakensupport All my other apps are working

  • dafusiamusic
    dafusia (@dafusiamusic) reported

    @Aflyon_Thewall @krakensupport i have the same issue and it's sus. I refreshed and it always takes forrevver to load - I'm referring to kraken pro

  • LaydeeyBug
    Laydeebug “lexoraux.com” (@LaydeeyBug) reported

    @krakensupport Don’t use Kraken. They keep your investments to earn more money for themselves and refuse to reply to your pleas for help.

  • Freshya7f
    Evya East (@Freshya7f) reported

    @krakensupport It's good now I had to wait a couple hours after deleting the app for it to start working again I still don't know what the issue was but it insisted that I updated every time I tried to log in I followed the prompt but it still wouldn't let me in but so far so good at the moment

  • Izulise
    Izulisen (@Izulise) reported

    @krakensupport My deposit of 109 USDC via Polygon is "On Hold" since June 11. Ref ID: FTfUb2T...Please help resolve urgently.

  • BooneW
    boone (@BooneW) reported

    @krakenfx Funny you had no problem letting me deposit my USD, only with me withdrawing the coins I bought to my personal wallets...