Kraken status: access issues and outage reports
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Full Outage Map
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
- Mobile App (67%)
- Transactions (17%)
- Login (8%)
- Transfer (8%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Hackney
|
Transactions | 18 hours ago |
 Paris
|
Mobile App | 21 days ago |
|
Bordeaux
|
Transfer | 21 days ago |
|
Valence
|
Mobile App | 2 months ago |
 Stockholm
|
Mobile App | 2 months ago |
 Province de Liège
|
Mobile App | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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🇮🇪⚪️🏆 (@THFC_fan7) reported@SpursOfficial @krakenfx STOP WITH THIS **** ORDER ALREADY WEVE HAD ENOUGH
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小炮 | 买美股上WEEX (@xiaopao718) reported@LeonidasNFT @krakenfx Nice to see $DOG getting more exchange support 🤝
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Exx Five (@exxfive) reported@krakenfx Sell it and pay USD debt down
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Lady Ann 🐐 (@Annacares809) reported@krakensupport @krakensupport Too much review without permanent solution Here’s support ticket #22325915
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🤷♀️ (@ohsnapthfc) reported@SpursOfficial @krakenfx You don’t have to do number order again, it’s not too late to fix this
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king (@Kingisanoob) reported@atitty_ @krakenfx solve this issue man
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Matt Valeo (@Phenomaly) reportedUpdate: Now nearly 5 days and @krakenfx @krakenpro @krakensupport still hasn't made contact and all support channels are completely helpless/useless. They all give me the same "I have no idea what's going on but I promise someone will be in touch". No timeline given. No reason given. Just nothing. Meanwhile all funds are "on hold" I used to think these were some of the good guys in crypto but this experience is a complete joke. How does nobody know anything and how do you hold funds without giving any reason or making any kind of contact whatsoever? Please retweet for awareness
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Skyfall (@skyfall1425) reported@krakenfx To cry 😢 of emotion… many problems to solve around…
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CoinChalk 📚 (@Almajeerlearn) reportedThat “crypto support” caller might be a scammer. 📞 Scammers can impersonate exchange support to steal your account or funds. @krakenfx now lets users verify support calls inside the app. 🔐 Source: Kraken CoinChalk.
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Kasserrr (@223_be) reported@krakensupport Kraken team @krakensupport , my account was also hit by an HTX-related poisoning attack on the Solana chain on August 18! HELP. We don’t want to lose such a great product as Kraken🥲🥲🥲
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Don’t Buy Coins (@BuyTheNetwork) reported@FreeThinkerInc @OKXHelpDesk @krakenfx Wow. I hope it does not come to that. I can’t imaging waiting 9+ days for an “instant transfer”. That is obscene. Not even brick and mortar banks do that. Wonder if OKX is experiencing serious problems with their systems. Doesn’t make me want to trust them.
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levyrroni y portiñon (@misfanslosamo) reportedA $900 transfer has been pending in my account for a week, and despite repeatedly contacting support under ticket, I’m being completely ignored. This is unacceptable customer service. Please escalate this immediately and explain what is happening with my money. @krakensupport
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Mr Ray (@raymeboy22) reported@krakenfx Go to homeles but things for them, and go the hospital pay people that can't afford to pay there bills, build a house for God , finally help the needs.
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Uncle Link (@UncleLinx) reported@grebby @krakenfx @privy_io same week, different brands, feels less like coincidence and more like one vendor's customer list got passed around. anyone check if kraken and privy share a support/email tool with trezor?
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Cryptoslshy (@cryptoslshy) reported@krakensupport App is still buggy for me. Delayed and slow. Signed out and signed back in and its actually stuck signing me in. Web version also doesnt show full account - are you sure the maintenance is comolete?
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Bear (@Yaloush23) reportedI got suspended today from @krakenfx @krakensupport @Krak without any notification can't withdraw neither deposit in my Kraken account. There has been no communication with me about any issues. I am very disappointed in Kraken been an active member since 2021.
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𝕭𝖎𝖌𝕱𝖔𝖔𝖙 (@SasquatchTrails) reported@krakenfx Swap that useless **** for sol.
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Cyril (@idontknoowyet) reported@krakenfx Down payment of house
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Chad_Genuine $DOG (@Chad_Genuine) reportedsolana:dog1viwbb2vWDpER5FrJ4YFG6gq6XuyFohUe9TXN65u ARMY will forever support @krakenfx
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Mark (@markmetaplanet) reported@krakensupport SO WHAT. IF KRAKEN AND ITS GARBAGE SUPPORT WAS ANY USE, ITS MISTREATED CLIENTS WOULD NOT HAVE TO SPEND WEEKS ATTEMPTING TO GET THEIR MONEY BACK. SHAME ON YOU DIGITAL SPIVS
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Will Adams (@BillyBoyLondon1) reported@krakensupport @krakenfx 1st UPDATE - KRAKEN Account locked and can’t transact since Monday. Ticket (#22367687). Not received any timeline or feedback on why account locked via email or app bot. BTC transaction on “pending” status since Monday night. Pls support.
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Web3 News Wire (@Web3newswire) reported@custodiabank fight for Fed access just hit the Supreme Court. The Blockchain Association is backing the challenge, arguing regional Fed banks shouldn't have unchecked power to debank "disfavored" industries. Custodia's been fighting since 2020. @krakenfx already got a limited version approved in March. #Crypto #Banking #Regulation
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MarkQuarter (@MarkQuarter) reported$GOOGL $GOOG $BTC $ETH $LTC $BCH $ADA $SOL $XRP @krakenfx $COIN [ the Google Account was hacked for 3 months & that attack was able to pull the real Google Authenticator code in order to steal $BTC from an Australian Exchange: @google @sundarpichai will hopefully fix that ]
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niccolò🩸✨ (@nicofailed) reported@Irv_AC @krakenfx you know damn well you wont do none of that ****
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Ƀ Chris (@CryptoChrisG) reported@krakenfx @Tradermayne It’s garbage amateur hour with limited features. Doesn’t even match what kraken offers
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MilanX (@MilanX555) reported@krakenfx Selling that ****
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StickFiguratively🇻🇦 (@hxhenzoIIern) reported@SpursOfficial @krakenfx PLEASE STOP WITH THIS ******* NUMERICAL ORDER LINEUP BULLSHIT JUST DO IT THE OLD WAY **** YOU
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Heafro (@Heafro_) reported@krakenfx Sell it get ******** out of crypto forever
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Jiyuu (@jiyuuftw) reported@krakenfx Yeah, sure. You try to withdraw BTC, you decide that it is review time. I talk to your "support" which is a bot, it says that my options are to close the transaction, OR WAIT 5 BUSINESS DAYS FOR AN EMAIL??!!
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Ralph Q (@022omphalos220) reportedI don't know if any of you guys use the Kraken app for Android but it's really slow. It takes so long to load and then when you click on a specific crypto coin or something it takes a long time again. And then to go back is even worse? What's up with that @krakenfx ?