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Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
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Website (37%)
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Mobile App (32%)
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Transactions (21%)
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Login (5%)
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Withdrawals (5%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Pordenone |
Website | |
 Carlet |
Website | |
 Chartres-de-Bretagne |
Mobile App | |
 Chattanooga |
Mobile App | |
 Caracas |
Website | |
| Oviedo |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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Aandi Akila Fompun
(@aandi0009) reported
@joboy423 @krakenfx @Marketer_002 shush before it stops working
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Rhett Reisman
(@RhettRe) reported
@Gemini - very easy @krakenfx - confusing @SwanBitcoin - impossible
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Robo Warrior 🤖
(@MantasAbra) reported
@MMCrypto @krakenfx never let me down since 2017
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got eem 💭
(@SelladorSFC) reported
@Geminisupport71 @Gemini @krakenfx Shut ******** up goofy mongrel. What kind of boomers do you think are going to fall for this lazy level of phishing in 2022.
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Agus Budiono
(@Sulca999) reported
@krakenfx btc supply is less than 1 million, why does it have to go down??? even though in an economic recession, the most powerful decentralized cryptocurrency !! keep n hold BTC & eth
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Kraken Exchange
(@krakenfx) reported
@MoarBeanz @jespow Thank you for being a customer Beanz. If you ever have any issues, don't be afraid to reach out to @krakensupport. 🙌
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Jack
(@0x_jack) reported
@krakenfx @HODLaser @Awawat_Trades hope you aint setting the industry standard on customer response time
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CDCC Group
(@CdccGroup) reported
@krakenfx just lost me around $100 because of a bad interface. Damn, I wish I could have easily transferred.y funds to an external wallet, which their interface made impossible. Support was great, but did not solve my problem. Could I recommend the Kraken exchange? So far, no.
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CryptoShu
(@cryptoShu11) reported
@Gemini it would be great to put an obvious notice in the app that you're experiencing issues with GBP deposits. Not a tiny banner on your support page - after the fact. Terrible app experience with practically no support. I've now moved all my funds to @krakenfx.
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Terblig
(@Terblig1) reported
@RyanSAdams @krakenfx far greater number of decentralized platforms rugged than centralized. This centralize vs. decentralize is inaccurate and hides real problem of: 1)ethical failings of operators; and 2) asymmetric skills and knowledge amongst investors in crypto. Decentralization won’t solve that.
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Smurflicious
(@Smurflicious3) reported
@krakenfx Hi Kraken, please delay forcing Pro Beta on everyone. There is no apparent way to create an order with a conditional close, whereas in the old trading view it is easy. Pro Beta is trying to replace the main site, far too much trash, it should be solely for trading.
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CDCC Group
(@CdccGroup) reported
To be fair... support contacted me and encouraged me to use their web interface. That worked. I hope they fix their mobile client soon, but thank you @krakenfx for the support.
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yahyab2021
(@yahyab202111) reported
@krakenfx I need 10 ethereums, please give it to me, my friend, to change my life in Iran Please help if you can 0x14Fc3e3ba48267c7EB730a5793F4303e77C4D82f
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$cerkoryn
(@Cerkoryn) reported
@IOHK_Charles @coinbase you lost another customer here. Tons of other L1s included, but no mention of Cardano. I'll be using @krakenfx from now on.
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CDCC Group
(@CdccGroup) reported
@krakensupport Thank you @krakenfx support. The web interface worked where the mobile app did not! Yay!
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Not a bot
(@Not_a_bot_boop) reported
@cryptdeeznuts @RyanSAdams @krakenfx Pretty sure they have Polygon support now
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DustinDemps
(@playforward) reported
@krakensupport This still hasn’t be resolved. No replies on my support ticket for two months. I want my crypto that’s sitting in my deposit address.. there shouldn’t be any hesitations here.
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LM CSFC
(@Securetybear) reported
@MrMasternode @Cointelegraph Did you ever used @krakenfx ? I use since 2014 and never had any issue, never! They never block my money for any stupid excuse like so many other companies do! Never since 2014 I open account
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🦈xSevithx.eth🦈
(@xSevithx) reported
@krakenfx how the hell do you support TRON but not BSC?
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epic
(@albi_15) reported
@CriptoNoticias @krakenfx Where can I find that defi free mooney glitch everyboody's using?????.
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Alex
(@Alex60275053) reported
@Hoocegotyoursix @krakenfx Take the proof to @Hector099_eth I'm pretty sure he can do something about this since he has been helping others with the same problem
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Global Citizen
(@Sovereignsanity) reported
@RyanSAdams @krakenfx I second that. I use Kraken from (my) day one. Never had an issue! Sometimes i had a question that got answered within minutes because customer support is always there.
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Permahues
(@Permahues) reported
@krakenfx My top priority is EU tax documents. I have to submit 2021 and 2022 taxes and without a summary of these a ledger is unmanageable. I will be closing my account and making no further trades until you fix this because the product is at present not fit for purpose.
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CDCC Group
(@CdccGroup) reported
The web interface worked...not the mobile, but @krakenfx support DID help resolve my issue.
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Another Bitcoin Badger
(@BitcoinAnother) reported
@krakenfx Great. Any other advantages you plan to give whales to help them piss all over smaller traders? Why don't you work toward leveling the playing field instead? Don't you think that would help your business long-term?
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العنزي
(@alanazi14041404) reported
@krakensupport Thank you and I hope this will be done urgently There are millions of Arabic users waiting for Arabic language support so that they can use your trusted platform 👍🏻
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℡ vynotep ⓣ
(@TEL_vynotep) reported
"Due to regulatory reasons, Kraken will be suspending the referral program in Germany, France, and Austria effective immediately." @krakenfx WTF ??!?!
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Hooce
(@Hoocegotyoursix) reported
Two years ago @krakenfx stole my eth and refused to give me access to it. I still haven't forgotten, and I'll occasionally remind people you can't trust them. Granted it was a small amount, but it's a matter of principle.
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cryptdeeznuts
(@cryptdeeznuts) reported
@RyanSAdams @krakenfx Kraken is alright and fulfilled the most important criteria so far - not losing customer funds. Still, especially now that you are partnering, please push them to FINALLY add support for Polygon and L2s. It's nothing short of ridiculous that they still haven't done so.
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CDCC Group
(@CdccGroup) reported
@krakenfx so...just got locked out of $1,700 exchange. App requires address that it will not accept. No option to resolve. The support has been great, but the resolu tion is nothing. Is Kraken worth it? We shall see...wonder how much finding out will cost.