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Kraken

Kraken status: access issues and outage reports

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Full Outage Map

Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

  • 58% Login (58%)
  • 17% Transactions (17%)
  • 8% Website (8%)
  • 8% Mobile App (8%)
  • 8% Transfer (8%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

CityProblem TypeReport Time
Paris Transfer 9 days ago
Toronto Transactions 9 days ago
The Dalles Login 19 days ago
Bonn Transactions 1 month ago
Zwischenahnerfeld Login 2 months ago
Yukon Website 2 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

  • reaptilian
    RealReptilian (@reaptilian) reported

    @krakenfx Stfu your broken platform stole my money. And your team acknowledged the bugs but refuses to compensate.

  • blockbusinessOF
    BlockBusiness 💹 (@blockbusinessOF) reported

    @krakenfx @MoneyGram DO NOT USE KRAKEN, THEIR SUPPORT IS HORRIBLE, THEY KEEP STALLING YOU UNTIL YOU GIVE UP. DO NOT USE KRAKEN, DO NOT USE KRAKEN

  • crogs
    crogs (@crogs) reported

    @krakensupport I'm.switching phones. My password was never saved. The reset email does not go to my inbox or spam folder. Only email I've received is to refer people. I need access before I can turn in my old phone. Why is it so hard to get a live person?

  • Funnyhoodiecli1
    Watttttt (@Funnyhoodiecli1) reported

    @HSplitscreen @krakensupport Im ******* baffled that this isn’t a major outage they can’t even get the site to ******* work people have stuff to do and they’re taking their time holy **** support is also useless as always.!

  • perahodlr
    perahodlr (@perahodlr) reported

    @MoneyGram @krakenfx This is nice, are you working with other exchanges for the same?

  • RationalGaze__
    RationalGaze (@RationalGaze__) reported

    @Sinanilek7 @krakenpro Strange. Better chat with @krakensupport and see what might be the issue

  • _Z3r0wTraders
    Z3r0w 🔶 Traders (@_Z3r0wTraders) reported

    Hey @krakensupport, thanks for the reply. —We know the on-chain 0.5% tax burn exists, but the community really appreciates exchanges like Binance that go further by burning LUNC from their own trading fees every month and publishing the reports. —This has burned billions and shown strong support. Would Kraken consider doing the same? —It would mean a lot to the global LUNC holders who are still building and believing in Terra Classic’s recovery.

  • Giga_Gab
    Brave❤ (@Giga_Gab) reported

    @SailorManCrypto @breakoutprop @krakenfx The platform they used for trading was god awful to use I did not enjoy the experience in anyway

  • Paul_S_Cotton
    Paul S Cotton - backup (@Paul_S_Cotton) reported

    @krakenfx I tried to login but password fatigue set in.

  • zackdozes
    🧡mR.BuLL🧡 (@zackdozes) reported

    @krakenfx Kraken only support meme **** and gambling, pump n dump. Kraken is scam platform. Careful guys. Dont follow this scammer or you will lose money. Kraken is not for future. Only gambling place🖕

  • Xeliverance
    Hørus (@Xeliverance) reported

    @krakenfx This **** is ruining crypto

  • tuchx2k10
    j j (@tuchx2k10) reported

    @krakensupport Says fix is done but my money is still missing ?

  • ridplanning
    Rid (@ridplanning) reported

    Day 53 @krakensupport and @arjunsethi still no help on my #ewt deposit. You need #eth network support for this token. Please help! @energywebx

  • technoluis1
    Techno Luis (@technoluis1) reported

    @CDemanincor @krakenfx Banks want that green light but policy uncertainty slows everything down. I focus on UAE precisely because stable policy attracts serious fintech talent away from regulatory whiplash.

  • jbfly46
    Lucifer Lucifero (@jbfly46) reported

    @krakensupport I have yet to be able to withdraw any crypto from my account with $10k worth of assets in it over a portfolio wide hold involving two deposit match payments of around $230. I have yet to have a single customer support agent explain why I can’t withdraw any crypto >

  • MylesOfGaming
    Myles 🎮 Crimson Desert (PC) (@MylesOfGaming) reported

    @BeckyLynchWWE @krakenfx Awful company

  • mezertzoglou
    MMZ🛡️🇬🇷 (@mezertzoglou) reported

    @krakenfx no support on weekends?

  • prettyndlavish
    Hana (@prettyndlavish) reported

    @krakenfx Get my issue resolved now. You don’t get the right to hold my money and not let me speak to a representative. I will sue the **** out of you. I need my withdrawal hold fixed NOW.

  • reFleXiveLogiK
    Chris Hamberg (@reFleXiveLogiK) reported

    @krakensupport ...orders, and let it paper trade, it doesn't have this problem. And in one case the lag was so bad that the entire data stream stopped right before it took profit.

  • SUDHS_SOLANA
    SOLBTC 🇬🇧🇮🇳 (@SUDHS_SOLANA) reported

    @brian_armstrong Moved to @krakenfx from your ****** exchange and customer service!

  • XMRVoid
    Mav (@XMRVoid) reported

    DO NOT BUY @Goblin_cards and get instant access to $XMR liquidity, $500 ATM cash withdraw, tap to pay GLOBALLY and a high limit USE @krakenfx, wait for long deposit time, submit all your info for another data breach and wait for long bank transfer ✅

  • LD_PD111
    LD11 (@LD_PD111) reported

    @krakenfx Kraken customer service is next level

  • Holax9i6
    Hola (@Holax9i6) reported

    @Dagnum_PI @krakenfx It was you calling for a breakout in next 90 days… then the $dag team dumped millions more of their unlimited supply creating another major price decline. Just like you did at cycle type saying it’s all about ROI then token dropping 90% and you cried “the whole market is down”

  • ShiningforceNL
    Shiningforce (@ShiningforceNL) reported

    @krakensupport is the futures platform down? Tried mobile and web using different internet breakouts.

  • FrankXaccount
    Frank (@FrankXaccount) reported

    @krakenfx If it goes down = buy! If it goes up = celebrate! Bitcoin to $48K ... !

  • _Z3r0wTraders
    Z3r0w 🔶 Traders (@_Z3r0wTraders) reported

    @aricyk1 @krakensupport If you support the community, the community will support you!

  • Lordmduduzi
    Mduduzi Mlambo (@Lordmduduzi) reported

    @krakenfx Hi is the support service available this week I been trying to reach them

  • tjsaynor
    Tez (@tjsaynor) reported

    @SpursOfficial @krakenfx @SkySportsPL as usual. Villa weakened team. Have you seen our injury list you bias pricks. Is this our firsts, is it ****!! Isn't the idea to be status quo. Spurs should suddenly turn over some rested players. Get a grip!!

  • Lumiphoton89
    LP89 (@Lumiphoton89) reported

    @krakenfx Not a good first impression of Kraken. When I tried to trade SOL for GBP, I get this: "Order submission failed Your trading is currently suspended. Please enable Sign-in 2FA and contact support quoting reference TradeTL1" I already have sign-in, funding, and trading 2FA set up.

  • devjobless
    Luke Gale (@devjobless) reported

    @breakoutprop @krakenfx Still waiting for "login with Kraken" so I don't have to KYC again