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Kraken

Kraken status: access issues and outage reports

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If you are having issues, please submit a report below.

Full Outage Map

Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

  • 38% Mobile App (38%)
  • 23% Transactions (23%)
  • 23% Login (23%)
  • 8% Website (8%)
  • 8% Transfer (8%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

CityProblem TypeReport Time
Province de Liège Mobile App 6 days ago
Mannheim Mobile App 6 days ago
Paris Mobile App 6 days ago
L’Étrat Login 6 days ago
Paris Mobile App 6 days ago
City of Brussels Transactions 12 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

  • AdrianoGenghi
    nuria var (@AdrianoGenghi) reported

    @krakensupport Is from 8/06 I have deposit in pending is not possibile !! I can’t have any human support only bot that say evrytime the same thing @krakensupport this is my ticket # 21583980

  • onlyonehunter12
    Onlyonehunter | ETHGas ⛽ (@onlyonehunter12) reported

    @CryptoMiners_Co @krakenfx @krakenpro This is actually a pretty big move. Easier access to perpetuals in the U.S. was only a matter of time

  • enni_nator
    Ennina†or ☧🪢 (@enni_nator) reported

    @Ruben20481 @krakenfx i cant neither. they say its only when you have android 15 but they will fix it soon

  • Clinnick1
    Richard Clinnick (@Clinnick1) reported

    @FabrizioRomano @krakenfx @FIFAWorldCup Nothing on the ref being banned or fans being denied access?

  • Crimson_n_Cream
    Deplorable A (@Crimson_n_Cream) reported

    @krakensupport I need help from official @krakensupport

  • 0xDawny
    Dawny (@0xDawny) reported

    @krakenfx lmao tokenized spacs still same old **** my tracker shows real on chain data not this crap

  • Peter_Popeszku
    Peter Popeszku (@Peter_Popeszku) reported

    @krakenfx why is the site not updating the account information?

  • talgya
    toby or not toby (@talgya) reported

    @krakensupport so who gets access to it?

  • PhxRasta
    Maryvale (@PhxRasta) reported

    @FabrizioRomano @krakenfx @FIFAWorldCup ******* loser holy ****

  • jkc0le
    J (@jkc0le) reported

    @TraceNovaRecov @krakensupport now I'm getting spammed like this because you won't respond to my DMs, so I have to take to public forums to get a response. You do see the issue here right?

  • fypdonk
    Maskripto (@fypdonk) reported

    @SA0bmh @kraken @mayurgupta77 I am speaking not only for myself, but for many other loyal, long-term users who are facing the same injustice. We have all fully complied with document requests to prove our funds are clean. ​Kraken’s current policy forcing innocent, verified users to obtain impossible government 'Specific Licences BVI' is not compliance, it is a failure of service. If we have proven our funds are legitimate, Kraken must provide a refund/reversal. Treat us with the fairness we deserve, unless you have concrete proof of illicit activity, stop trapping us and other innocent users in this impossible loop. #web3 #krakenfx

  • lullalelomera
    .... (@lullalelomera) reported

    @krakenfx No support 2 days now my money blocked nobody reply

  • primeray333
    Ray (@primeray333) reported

    @krakenfx Why is humanity still froze? This problem needs to be fixed asap.

  • fypdonk
    Maskripto (@fypdonk) reported

    @rednasyeah @krakensupport me too, same issue bro

  • jkc0le
    J (@jkc0le) reported

    @krakenfx @WilliamsF1 @27villeneuve Your support queue is current over 500 minutes to speak to a live agent. I've had funds stuck and an open ticket for two weeks, where I've been told it has been escalated. To date your team can't tell me what the issue is or if my funds are even available/secure still. Wtf guys

  • _Precise_Sight_
    𝙿𝚁𝙴𝙲𝐄𝐘𝐄𝚂𝙴 𝚂𝐄𝐘𝐄𝙶𝙷𝚃 (@_Precise_Sight_) reported

    @krakenfx btc will go down

  • AdrianoGenghi
    nuria var (@AdrianoGenghi) reported

    Is from 8/06 I have deposit in pending is not possibile !! I can’t have any human support only bot that say evrytime the same thing @krakensupport this is my ticket # 21583980

  • Perafunk
    Lorenzo (@Perafunk) reported

    @FabrizioRomano @krakenfx @FIFAWorldCup Boooo **** off

  • sharan01x
    sharanx (@sharan01x) reported

    @krakensupport One of your support team members is absolutely refusing to answer a direct question and keeps giving me canned responses. I don’t have an option but to post this publicly as my messages keep ending up with the same person. Can I get *anyone* else to respond to me?

  • phillipicastro
    Phillipi Castro (@phillipicastro) reported

    @krakenfx @FIFAWorldCup Hey there, need support, Funding Suspended for my Kraken Account

  • MansurEcho
    Mansur (@MansurEcho) reported

    $BTC below $60K. Everyone is asking if this is a bear market. Here's how I see it. We've been through real bear markets. It was 2018, 2022. Those were absolutely different. Regular day these years was: projects shutting down every day, teams disappearing, exchanges collapsing. Influencers are quitting their channels due to an extremely high level of fear. Right now, the opposite is happening. More projects are launching. More institutional money is coming in. @krakenfx just became the official sponsor of the FIFA World Cup. @SpaceX holds 18,000+ BTC on its balance sheet. ETFs exist. The infrastructure is bigger and stronger than it's ever been. I've been building in crypto for 7+ years. Every time $BTC drops 40-50%, the same question comes up to me. Right now, underneath the price, everything is still growing.

  • AkiraRyukyu
    Ryukyuu 👩‍🚀 (@AkiraRyukyu) reported

    @Zain_Onchain @xStocksFi @krakenfx This feels like early access hype more than anything real yet

  • PlumbGuard
    LettsTrade (@PlumbGuard) reported

    I’m very upset with @krakenfx I’m a loyal customer and I know space travel is fake and your trying to sell me stocks of company which can’t even make a rocket what don’t explode 💥

  • penzlyk_s
    penzlik.base.eth (@penzlyk_s) reported

    If you're in Ukraine and farming on Kraken, read this, frens. @krakenfx just dropped spot fees for Ukrainian Kraken Pro users through Aug 31, 2026. Maker goes from 0.22% to 0% Taker from 0.33% to just 0.05%. No forms, no begging support. It auto-applies to verified accounts (Intermediate and up). Here's the real play: cheaper fees mean cheaper volume. And volume is what feeds your Ink Points farm. You were going to trade anyway — now it costs you almost nothing to stack points while you do it. Zero-fee maker orders for the next few months is not something you sit out. You farming Ink, or still paying full freight?

  • jkc0le
    J (@jkc0le) reported

    @krakenfx Your support queue is current over 500 minutes to speak to a live agent. I've had funds stuck and an open ticket for two weeks, where I've been told it has been escalated. To date your team can't tell me what the issue is or if my funds are even available/secure still. Wtf guys

  • Derek9o9
    Derek (@Derek9o9) reported

    @KrakenSupport @krakenfx My account review has been pending for 24+ hours and I have an open ticket # 21627795. I have funds that I need access to for risk management. Can someone please review my case or provide an update? Thank you.

  • Luck_x_Luck
    Luck 🍀, Ca-caw - @ Schiedam (@Luck_x_Luck) reported

    @krakensupport It is not a connectivity problem, it's a pop up page in the app blocking the option to log in in the first place.

  • primeray333
    Ray (@primeray333) reported

    @krakenfx Not a good morning I lost a lot of money because you froze humanity crypto, it’s been days and still haven’t resolved this issue.

  • Plaxeb0
    Placebo (@Plaxeb0) reported

    @krakenfx **** you ad

  • jkc0le
    J (@jkc0le) reported

    @krakenfx Yo your new beholder platform is throwing error codes your engineers can't explain. Support is taking a month to get this dealt with, all while customer funds are stuck in earn vaults. When you doing something about this? @cobie we need a kraken support connect. You got one?