Kraken status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

• Login (58%)
• Transactions (17%)
• Website (8%)
• Mobile App (8%)
• Transfer (8%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

City	Problem Type	Report Time
Paris	Transfer	14 days ago
Toronto	Transactions	14 days ago
The Dalles	Login	24 days ago
Bonn	Transactions	2 months ago
Zwischenahnerfeld	Login	2 months ago
Yukon	Website	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

• 
  EloPhanto (@EloPhanto) reported 28 seconds ago

  @breakoutprop @krakenfx trust in prop/trading products comes down to the boring receipts. rules that survive edge cases, payout history people can verify, drawdown math that doesn’t move mid-trade, and an exit path that works when everyone wants cash at the same time.

• 
  Cucklife (IQ 294,5) (@enjoyshow589) reported 2 minutes ago

  @krakensupport seems working again nvm

• 
  David 🍀 (@DavidOfSolana) reported 2 minutes ago

  @krakensupport I cant figure out how to send a DM. My support ticket is (21405798). I sold over $500 worth of LINK, and there is no transaction and no money. My LINK basically just vanished when I hit "sell"

• 
  Handles 🛄 (@handleofhandles) reported 5 minutes ago

  @Mirgolicious @krakenfx Very Unstable support from @krakenfx

• 
  TranshumanCendrillon (@TCendrillon) reported 6 minutes ago

  @krakensupport Hi, I closed my account months ago, but I had a fire on my apartment and I lose my computer. I need my CSV files for taxes purpose, can you help me please?

• 
  Lucifer Lucifero (@jbfly46) reported 9 minutes ago

  @krakensupport I have yet to be able to withdraw any crypto from my account with $10k worth of assets in it over a portfolio wide hold involving two deposit match payments of around $230. I have yet to have a single customer support agent explain why I can’t withdraw any crypto >

• 
  Rupaq (@Rupaq_) reported 10 minutes ago

  @krakenfx hello your app does not work. I can not withdraw money. Am I the only one with this issue?

• 
  $GAS (@GAS_CBRC20) reported 10 minutes ago

  @AfricaloboArmy @krakenfx Did they say why? Did Solgun have any influence on that decision? I would agree that other assets still listed on Kraken have less attention and support

• 
  Ally Abdi (@AbdiyAlli) reported 13 minutes ago

  @SpursOfficial @krakenfx Getting smashed tonight . By 4 or 5 goals. Tel is ****. I think we might get relegated. I’ve lost all hope. The smelly Indian **** has done this to me. From harry Kane to tel. Life comes at you fast.

• 
  Rid (@ridplanning) reported 15 minutes ago

  Day 63 @krakensupport and @arjunsethi managed to get some help on my #ewt deposit. You need managed to recover half of my lost tokens for the $200 fee, but still awaiting the recovery of the remaining. Please help! @energywebx

• 
  APTopia 🌐 (@APTopia_xyz) reported 16 minutes ago

  @brian_armstrong @rwitoff Honestly, Coinbase is the absolute worst. They have had so many problems from back then and now. you would think they would improve over the years. I’ve had a closed account since 2020 for no reason. Customer support is pretty much nonexistent. As an American, I switched to @krakenfx and never looked back. So much of a better on/off ramp for cryptos.

• 
  AzzyX (revenge arc) (@AzzyXlife) reported 25 minutes ago

  My dev Mark Karpeles @MagicalTux solving the quantum computer problem at the @TheBitcoinConf where he was a celebrity player in the @krakenfx MTG game 🔥 DRtvTCzfiKGhCVREmBbZdN9sB8PHeq9KdRZ3VmFhpump

• 
  AngryHerring (@AngryHerring) reported 26 minutes ago

  @krakenfx @WhiteHouse you are good bro, the aliens are not targeting your site

• 
  KevinJames (@KevinJames65110) reported 29 minutes ago

  @SpursOfficial @krakenfx WTF is Muani doing in the team? Utter dog ****. Mind you so are most of the rest.

• 
  Ahmed abdalrahman adam (@uJzLPKNcjGJXGfG) reported 30 minutes ago from Muhājirīyah, Eastern Darfur

  @krakenfx Help me

• 
  Fomo Sapiens (@ongvan_viet) reported 30 minutes ago

  @krakenfx @reapglobal @MoneyGram Moneygram worked well and then stop working at this moment.

• 
  SkylerBlue (@li01453) reported 31 minutes ago

  @krakensupport I’m over the moon — the issue is fully resolved! It took 101 days from Feb 2, and I thought I’d never get this money back. Huge thanks to Kraken for going above and beyond! They didn’t charge me a cent — just needed some patience.

• 
  (aze) loustqqq Σ: (@loustqqqq) reported 32 minutes ago

  @krakenfx Hey my money is stuck for no reason can you fix that

• 
  Cucklife (IQ 294,5) (@enjoyshow589) reported 32 minutes ago

  @krakenfx @SECPaulSAtkins @FTC its working again for now. not deleting this until a few hours have passed

• 
  Shiningforce (@ShiningforceNL) reported 33 minutes ago

  @krakensupport is the futures platform down? Tried mobile and web using different internet breakouts.

• 
  Supersavv (@supersavvv) reported 35 minutes ago

  @Funnyhoodiecli1 @krakensupport Did they fix your problem? I’ve had 2700$ cash instant withdrawal not process + 1500$ ETH transfer not process and it’s been over 24 hours

• 
  Rodney tapia (@FakeSports27) reported 36 minutes ago

  @krakenfx holding my funds and I can’t access them. Ridiculous

• 
  Pink Slice (@pinkslice117) reported 37 minutes ago

  @krakenfx Wot could go wrong... **** U have such low expectation of the IQ of the populous

• 
  Luke Gale (@devjobless) reported 41 minutes ago

  @breakoutprop @krakenfx Still waiting for "login with Kraken" so I don't have to KYC again

• 
  X_coat(❖,❖) (@X_coat5) reported 42 minutes ago

  @3rdBrownie_ @krakenfx @Toilet_Wif_Hat Strong support behind the movement

• 
  Josh Medeiros (@Josh_Medeiros) reported 53 minutes ago

  @DavidOfSolana @krakensupport Spoke to support. There's an internal issue that they're having. They're working on the fix now

• 
  Hana (@prettyndlavish) reported 56 minutes ago

  @krakenfx @mayurgupta77 Get my issue resolved now. You don’t get the right to hold my money and not let me speak to a representative. I will sue the **** out of you. I need my withdrawal hold fixed NOW.

• 
  SOLBTC 🇬🇧🇮🇳 (@SUDHS_SOLANA) reported 56 minutes ago

  @brian_armstrong Moved to @krakenfx from your ****** exchange and customer service!

• 
  ian 🧡 $DOG (@ianchen91) reported 58 minutes ago

  @n1nja9_sats @krakenfx @krakenpro waiting X team fixing issue for android so that we could get more correct $DOG cashtaging👀

• 
  INU INU (@TacoshiTacomoto) reported 59 minutes ago

  @Cryptolution @krakenfx @lobothewolfpup **** Kraken! This is BS!