Kraken status: access issues and outage reports
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Full Outage Map
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
- Mobile App (36%)
- Login (29%)
- Transactions (21%)
- Website (7%)
- Transfer (7%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Province de Liège
|
Mobile App | 3 days ago |
 Mannheim
|
Mobile App | 3 days ago |
 Paris
|
Mobile App | 3 days ago |
|
L’Étrat
|
Login | 3 days ago |
|
Paris
|
Mobile App | 3 days ago |
|
City of Brussels
|
Transactions | 9 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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Eric Henjum 💙🧢🅳🅶🅱 (@henjumeric43) reported@Adam_Ogilvie_ @SherzodKhanCity @krakenfx It's been attempted. Not saying its impossible but I would not put much effort into it. Plus, I've adapted the mindset of "fck any exchange who hasn't already listed" They've showed their cards and I wouldn't support them even if they listed. I'll stick with the OGs
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Aura Master $$$$$$$$ (@ColbyVollmann) reported@krakenfx please fix the ability to buy and sell AURA immediately!!!
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Ennina†or ☧🪢 (@enni_nator) reported@Ruben20481 @krakenfx i cant neither. they say its only when you have android 15 but they will fix it soon
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.... (@lullalelomera) reported@krakenfx Fix my account i need money back 😭😭😭
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Stephane Clousier (@joselpatriota) reported@RaccoonUnleash @krakensupport Have you fix issue?
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dafusia (@dafusiamusic) reported@krakensupport HELLO, I've escalated a matter regarding depositing funds via chat support - It's been more than 5 hours and still "confirming" - Please have someone respond ASAP.
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Notsu (@Notsu311406) reported@Kropotkin57 @krakensupport @jespow Yes issue can happen but lmao it takes 18 hours and not even fixed? What even worse is they didnt inform about that before i started withdraw Others exchanges always warn when problem happens!
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boone (@BooneW) reportedDespite having an KYC'd account for years and withdrawing crypto two months ago, @krakenfx is now holding my coins hostage pending a biometric face scan. The funds obviously came from my KYC'd bank account. This is bullshit Release my coins, Kraken I like you guys, but if you don't fix this you've lost me as a customer
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Muhammad sohaib (@Muhamma_dSohaib) reported@KrakenInsto @krakenfx @tempo Very bad service
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Ryukyuu 👩🚀 (@AkiraRyukyu) reported@Zain_Onchain @xStocksFi @krakenfx This feels like early access hype more than anything real yet
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boone (@BooneW) reported@krakenfx Funny you had no problem letting me deposit my USD, only with me withdrawing the coins I bought to my personal wallets...
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stupidtrader (@lostinthechart) reported@krakenfx @krakenpro @KrakenDesktop How come none of your employees understand English? Im having the simplest to solve issue ever in the whole history of mankind which you guys need to solve on your end. Some how I get ******* idiot customer service employees and explain the problem 02628101026381001817202010 times and they all try to solve a completely different thing thats not even an issue???? Any competent people in your organization or what. Im losing my patience with yall
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Aflyon Thewall (@Aflyon_Thewall) reported@krakensupport Still not working
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Garry Howard (@GarryHowark0k) reported@krakensupport PLEASE STOP USING KRAKEN APP. THEY ARE SCAMMING PEOPLES MONEY. NY ACCOUNT SAYS ‘Access Limited for no reason and I MAKE A REPORT to the email and chat support. They still don’t give me my money. It’s the worst app ever. I wish people wake up.GIVE ME back my MONEY
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John Dough (@TheSsspeculator) reported@krakensupport @zar_rish Same issue (Kraken --> HTX), very small withdrawal amount, now whole Kraken account frozen and support is in hiding/ ghosting mode. At least, make a statement on an ETA and what you guys are working on! @krakensupport
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Adrian Pawlowski (@AdrianPawl63124) reported@krakensupport what? no. its the whole site i bed. shady as hell sir.
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Olatoye Michael (@michael_ola1804) reported@krakensupport Pls I can’t have access to message you directly! Can you give me third party or first send me a inbox pls
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Camilla (@Camilla00025439) reported@krakenfx People who are HODLing to the point of not ever spending their crypto is the biggest problem in the community. In monero:native we don't have these people!
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Laydeebug “lexoraux.com” (@LaydeeyBug) reported@krakensupport Don’t use Kraken. They keep your investments to earn more money for themselves and refuse to reply to your pleas for help.
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stupidtrader (@lostinthechart) reportedAnyone knows someone who works at @krakenfx ? With all the respect but their customers service only exists of extreme retards who cant even read properly. Scammy exchange it seems
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暴富小王子 (@jufacai8) reported@krakensupport Please solve my problem. Why is there no one to deal with it? The email is also a mechanical reply.
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dafusia (@dafusiamusic) reported@Aflyon_Thewall @krakensupport i have the same issue and it's sus. I refreshed and it always takes forrevver to load - I'm referring to kraken pro
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RaccoonsUnleashed (@RaccoonUnleash) reported@krakensupport Some Sharon person tried to scam me and probably others. They were talking about routing upgrades through DApps servers which seemed very odd. Furthermore, they claimed the API needed to be hosted on a new server and they helped with the migration.
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ldceli (@ldceli) reported@krakenfx can't withdraw my money from kraken, impossible to contact any human i'm constantly directed toward useless AI or FAQ, is there a human on this account that can help?
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Evya East (@Freshya7f) reported@krakensupport It's good now I had to wait a couple hours after deleting the app for it to start working again I still don't know what the issue was but it insisted that I updated every time I tried to log in I followed the prompt but it still wouldn't let me in but so far so good at the moment
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Rigo Cruz (@LankyGBC) reported@krakensupport These crooks are withholding over $100 for me that I deposited in Solana over $.75 and I’ve been trying to reach out to the support team for over a week now and haven’t heard nothing back #21510161
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Travis Schaub (@TimeIsMoneyHQ) reported@krakensupport That doesn't help or answer my question.
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Stephane Clousier (@joselpatriota) reported@Luck_x_Luck @krakensupport Have you fix issue?
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Kakegurui (@KakeguruiGenki) reported@krakenfx @Cointelegraph but it can take down kraken if security isn't good. (blz protect my bags 😭)
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Maryvale (@PhxRasta) reported@FabrizioRomano @krakenfx @FIFAWorldCup ******* loser holy ****