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Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
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Website (41%)
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Mobile App (32%)
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Transactions (18%)
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Login (5%)
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Withdrawals (5%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Santa Fe |
Website | |
 Cuauhtémoc |
Mobile App | |
 Mississauga |
Website | |
 Pordenone |
Website | |
 Carlet |
Website | |
 Chartres-de-Bretagne |
Mobile App |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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0xJens1
(@0xJens1) reported
@gainzy222 @krakenfx Never had any problems with on-ramp or off-ramp at Kraken, at most it's been around 2 working days for the funds to appear.
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Mister Todd
(@pondermint) reported
@gainzy222 @krakenfx Never found Kraken to be good service -- 6+ year customer.... The Euros like them tho, heh.
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Wagtoshi
(@Wagtoshi) reported
@gainzy222 @krakenfx Don’t wire the same amount either. They’ll think it might be a duplicate and you’ll have to go thru support again. Happened to me in the past
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Conglomerate
(@kalkwonk) reported
@gainzy222 @krakenfx Never used that **** exchange again
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FNLN
(@FNLN28145304) reported
@gainzy222 @krakenfx been a while but 1 of my 3 required support to locate and apply to my acct. best of luck ser.
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Tarez
(@wpTarez) reported
@LordBogdanoff @gainzy222 @krakenfx Cousin wtf I quickly got all my dollarinos off chain as soon as the FTX dumpster fire scent hit our noses, but I intend to bring a good portion back on chain to continue my DCA which I was gonna do via kraken Is there anywhere else you’d recommend?
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Harry
(@DubsChecksem) reported
@gainzy222 @krakenfx They might just be slow
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Bitcoin Bull 🟠 ∞/21M
(@BITCOIN_OR_HFSP) reported
@gainzy222 @krakenfx Kraken is fine. I’ve withdrawn several million £ from there with zero problems.
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Cash Is Trash
(@CashIsTrash_) reported
@gainzy222 @krakenfx Did you make sure to add the ****** reference SGIUSDGHKADGSAUSG for tracking. I face the same issue when I wire funds to them. Feel like someone manually reconciles their bank inflows.
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⥀
(@hikikoheh) reported
@krakensupport @gainzy222 imagine support taking care of customers without having to call them out on social media (or without having size)
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Robenzo
(@Robenzo25) reported
@gainzy222 @AlgodTrading @krakenfx My size is not size and customer service got in touch immediately for my kyc which was having trouble they personally looked at and approved my account all in same day. Just my experience
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Micky Wes
(@micky_wes) reported
@krakensupport @gainzy222 Yeah, a Twitter influencer…nice Kraken. Not the service I got.
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Aaron ₿.
(@aaronbtrader) reported
@gainzy222 @krakenfx I’ve wired them 7 figs no problem, they will get it done. My beef is high fees. And it is terrible to trade on.
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ColdBloodCanada
(@Justin07592221) reported
@gainzy222 @krakenfx You guys are so funny immediately too the time line I normally can get help for a $100 ticket at kraken
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The Ungovernable
(@EXIDOUS) reported
@gainzy222 @krakenfx Its likely the most solid exchange, very doubtful youll have a problem.
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TrasherDK
(@TrasherDK) reported
@krakensupport @krakenfx I Did not reach beyond contact support. I am Trasherdk. I'm reachable on my registered email address karken@fu... You should know. I suffered a involuntary device factory reset. I have requested, twice, an recovery code, to no avail. I do not have a ticket. I've got the API keys.
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moarbtc
(@MOARBTC) reported
@gainzy222 @krakenfx interesting. I usually have no problems here, but I have been using them for years
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ruk.eth
(@ApeLiquidity) reported
@gainzy222 @krakenfx Last time they were slow on my transfer they gave me a bajillion fee credits. Not sure what they do but I still have a bunch because I don’t really trade there
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Chief
(@Gmaggold) reported
@krakenfx @jespow Whiles you do this, get Africa involved. Support us... Kindly DM to support the vulnerable, disabled go to school in my community
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Tofcrespin
(@tofcrespin) reported
@krakensupport @gainzy222 Perfect service and support, Made a Swift transfer in USD in my bank account at 1 one clok at the night, at 10 am, money is well arrived. Kraken Best partner
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Liam
(@DublinNomad) reported
@krakenfx can’t connect using your API, old account but 1st API keys. Error says ‘rate limit exceeded (200)’ - what to do? Your support is offline @jespow
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Conglomerate
(@kalkwonk) reported
@gainzy222 @krakenfx They did the same to me, but for a 7k wire. My bank told me kraken received it but it wasnt showing on my kraken balance. 8 hours later Kraken starts demanding i send them selfies with a hand written note. I told them **** that give me back my ****** money, and they wired it back
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Mr. Lid
(@therealmrlid) reported
@gainzy222 @smilinglllama @krakensupport can take a few weeks for a reply from support gl
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Andreas Apo 🦇🔊
(@ApoAndreas) reported
@gainzy222 @krakenfx Kraken is legit, I have full KYC and OTC with them since 2017. Never had a problem, and non of my wires in/out took more than 48 hours, including 6 figures yes. Relax.
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Algod🫐
(@AlgodTrading) reported
@gainzy222 @krakenfx if you're having size pretty certain you can get custom support
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Andre Dudek
(@dudek_draz) reported
@gainzy222 @krakenfx i had the same issue
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Southern fried crypto (💙,🧡)
(@AltcoinAssasin) reported
@gainzy222 @krakenfx I've honestly always got amazing customer support from @krakenfx it's why I stay using them
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TrasherDK
(@TrasherDK) reported
Dudes @krakenfx You might wanna top up on whoever sends out your "2FA recover emails" It's been hours, and my mail server have not been hit by an e-mail from you guys. Annoyance is rising 🤔
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Iceman
(@Mave12198174) reported
@gainzy222 @krakenfx Had no issues whatsoever so far with wiring to kraken; just check if you used the right narratives - otherwise it takes more time to allocate funds correctly
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Donetto_HEX
(@donettoX_o) reported
@gainzy222 @krakenfx I had the same problem yesterday. It took hours to get a “specialist” to reach out and come to a resolution. Lucky I split my transfers up and only on-ramp to defi so my exposure was small.