Kraken status: access issues and outage reports
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Full Outage Map
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
- Login (69%)
- Transactions (15%)
- Website (8%)
- Mobile App (8%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 The Dalles
|
Login | 5 hours ago |
 Bonn
|
Transactions | 25 days ago |
|
Zwischenahnerfeld
|
Login | 1 month ago |
|
Yukon
|
Website | 1 month ago |
|
Tegernsee
|
Login | 1 month ago |
|
Melissa
|
Login | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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Martin Myers (@MartinMyers) reported@SpursOfficial @STEVEHAAGSPORT @krakenfx Just win - don't be ****
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MRT priv/acc (@wat4rog) reported@c7five @krakenfx What customer information does your CS staff have access to? Perhaps only restricting access to need to know information? E.g. they should not have access to phone, address, ID or even full name unless their task requires it?
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brahmill (@brahmilli) reported@krakensupport I tried logging into my account but it says that my account is locked and I need to reopen it , I need help please I’ve got assets in there.
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Jow Anita (@ani_jow) reported@ANITAONINKCTO @krakenfx @krakenpro Access granted Now we execute 👀
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digital mine ⚡🤖👨💻 (@digital_mine_) reported@krakensupport While I appreciate your help via DM, de facto nothing has changed. Your support is not helping me, and the more time passes, the more nervous I'm getting about my money. I don't think this is a professional way to act.
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Cryptal (@BilliSats212) reported@DailyCoinPulse @krakenfx 1 million for $10k-$100k 10 mill for $100k-$1 mill 100 mill for $1 mill-$10 mill Y’all are playing a dangerous game, because if you 1 mill $DOG turns to $100k and you’re waiting for $1 mill, you might hold all the way back down to $700 bucks. E realistic and bag your profits
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the_builder (@cristian_xrpl) reported@krakenfx @WatcherGuru ****...
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X Boss (@XBoss034) reported@atletienglish @krakenfx @LaLigaEN Support for atletico
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Degen mrAbel (@Earlyminte98754) reported@moonpay @krakenfx @TheBitcoinConf Please help me 🙏🏼
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Cryptolarry (@Cryptolarry112) reported@krakenfx institutions are hoovering up BTC like it's going out of style exchanges are running dry and your coworker is still waiting for it to "come back down to $30k" 😭
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The Mighty Leo's (@h419262) reported@tBushGaming @krakenfx Jerry looks awful
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Inside Ota Ng (@InsideOta) reported@SpursOfficial @krakenfx If you loss today you're going down
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Kyle Reidhead | Milk Road (@KyleReidhead) reported@DeFi_Dad @Nomaticcap @krakenfx problem is that restaking is not a very profitable business (kind of a diving business if anything?) and because its a financial asset its pretty hard to regain trust back for this asset unsure who would be "dumb" enough to invest $200M+ into that?
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🇲🇦🇫🇷 ITDev (@KacimMehdi15891) reported@krakensupport Zero room for 'prayers'. I demand: 1/ Full refund of all fees. 2/ Immediate fix for Flexline's lack of SCA. 3/ Immediate account closure WITHOUT notice or exit fees, with all capital returned. Your negligence is documented. Case #21120706. Fix it now. #kraken @krakenfx #fraude
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Nathan Hylton (@InfiniteOpp) reported@krakensupport Withdrawal of my money has been held for days and nobody is answering to emails, forms and all requests to find out why. Disastrous customer service!!!!
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Mutt (@MuttMetaX) reported@SaroFlux @krakenfx shut it down quick and kept it moving
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Wyatt Burp (@onewithsnek) reported@MoCapital_0x @krakenfx To support stake pool operators, the network doesn’t work without ADA staked
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Mont (@mont88n) reported@SpursOfficial @OfficialFPL @krakenfx Captain? Working a move away
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Tyler | Crypto Whale (@TylerHODL17) reported@CoinDesk @krakenfx @willcanny99 Kraken's handled it clean no breach no client funds at risk. the response was fast as ****.
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FundedPropTraders.com (@fundproptraders) reportedCrazy story unfolding at @krakenfx — a criminal group is now attempting to extort them with videos of internal support systems after two insiders were caught accessing limited client data. Key takeaways: No systems were breached, no funds were ever at risk, and Kraken is refusing to pay or negotiate with the bad actors. They’ve already involved law enforcement and are pursuing arrests. At @fundproptraders we operate with the same uncompromising focus on security, rapid response, and protecting our traders above all else. This is a stark reminder why ironclad internal controls and zero tolerance for insider threats matter in every part of finance. Respect for the transparent update.
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Genessis Value (@GenesisValut) reported@krakenfx Beyond the Hype. Building for Humanity. 🏥📷GenesisValute ($GV) transforms blockchain into a medical safety net. With a fixed supply of 27M and a 20% Medical Reserve, we are here to support our community when it matters most. 📷 Ledger Secured | 📷 Community Driven Join the mission. Let’s make crypto human. 📷
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Btc lifetime | (@Vishal67084648) reported@krakensupport Your so called l2 project @tydrohq scam with the loyal users.. freeze our fund .. wtf is going on the name of L2 please .. do something..
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KK 🇬🇧 (@Kevlarr123) reported@SpursOfficial @krakenfx Starting Muani again we deserve to go down the fraud has done nothing all season scored two goals against psg when we where already beat joke
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Lupus (@victornawf2) reported@thee_samara @krakenfx what in the actual **** is happening in this space?
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CryptoDaddi (@TheCryptoDaddi) reported@SnaggleAsaurus @WatcherGuru @krakenfx Seriously. Incredible customer support. Thick books. Fees are low. I really don’t get how they aren’t top dog
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Rid (@ridplanning) reportedDay 49 @krakensupport and @arjunsethi still no help on my #ewt deposit. You need #eth network support for this token. Please help! @energywebx
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Raju 17 (@Raju17821352) reported@IITian_InCrypto @krakenfx Help
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hoyt3.eth (@HoytFowler3) reported@c7five @krakenfx First crypto company to not hire Indians for their support systems will get my money. Literally have had 3 data leaks I know of from internal systems being managed by Indians.
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Watcher.News (@watchernewsx) reported👀 @krakenfx says it received a ransom demand from attackers threatening to release customer data. The exchange stated that only ~2,000 accounts (about 0.02% of users) may have been exposed across the two incidents. Kraken's systems were not compromised, no funds were ever at risk, and it will not pay or negotiate with the attackers.
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Nathan Hylton (@InfiniteOpp) reported@krakensupport Withdrawal of my money has been held for days and nobody is answering to emails, forms and all requests to find out why. Disastrous customer service!!!! Don’t use Kraken