Kraken down? Current status and problems
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Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Full Outage Map
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
- Login (63%)
- Mobile App (19%)
- Transactions (13%)
- Website (6%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Bonn
|
Transactions | 2 days ago |
|
Zwischenahnerfeld
|
Login | 10 days ago |
 Yukon
|
Website | 11 days ago |
|
Tegernsee
|
Login | 20 days ago |
|
Melissa
|
Login | 23 days ago |
|
Frankfurt am Main
|
Login | 26 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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Dogefather (@Dogefather2) reported@krakenfx It doesnt matter, #EWT @energywebtoken is far to expensive and most likely to drop another quarter to half of that price it hovers now. Its only just started and down already 50%. Why this high price and risk making people loose a lot of money in the short run?
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Moe (@mrahim92) reported@coinbase Hey Folks. So do you not respond to support inquiries. It's been a week and your bot keeps asking me what the problem is? Can I get human support? @krakenfx @Gemini Do you folks over real support? If so, lmk how I can move over.
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BengeBlazeⓅ (@BengeBlaze) reported@krakensupport @BinanceUS the way their staking works is as long as its in your wallet they are earning off your holdings (as well as you, but at a much much lower rate than them) so the longer they take to fix issues of locked accounts the more funds they can steal from people.
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BengeBlazeⓅ (@BengeBlaze) reported@krakensupport @BinanceUS maybe if @BinanceUS finally feels like fixing my issues in a timely manner, #210760 #469812 these would be handled and MAYBE id go back to being a satisfied customer but the longer they take, the less likely i am, cause within the past 2 months ive added 19 referrals to them
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StakeHEX5555 (@StakeHEX5555) reported@Nono_242 @krakenfx Lmao only if Kraken doesn’t “accidentally” scam wick Bitcoin down to $700 like happened to ETH past month lolz!
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Paul Haywood (@PaulHay10040905) reported@KrakenFutures @krakensupport Futures just kicked me out, Now I cant sign in on desktop or phone. please fix
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NanoBagsHODL (@BagsHodl) reported@PlasticJesus9 @krakenfx I had the same problem but it was my own fault because I didn't read the deposit condition properly(entirely my fault), they fix it chill ur beans you aren't their only customer.
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TEXAS (@yayuh2020) reported@hitbtc would love to get help with disabling my 2FA. It’s been over a month. I had the same problem with @krakenfx @krakensupport but they handled it within an hour. A little love here? Please. No hate. Just frustrated.
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Lance (@lvwHOO) reported@krakenfx Lets resolve the flash crash issue from last week
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Carit Rasmussen (@CaritRasmussen) reported@ForbesCrypto @krakenfx @pete_rizzo_ It has no usecase beyond speculation, that might be a problem
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Raymond O Reilly (@rayjay05) reported@krakensupport I got an email last night and gave the required information without resolving the issue and no contact today.
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POOR SHIBA STONKS (@PoorShibaStonks) reported@krakenfx no problem
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Verve DeFi News (@VerveCrypto) reported@krakenfx @msantoriESQ @Basquet_Inc Why don't you guys instead focus on fixing your broken servers?
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Robert - WavesIO ◆ (@waves_io) reported@krakenfx My exchange, that I trust for more than 8 years, now. Even if I lost some #BTC some years ago due to server overload...
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Ari Paul ⛓️ (@AriDavidPaul) reported@SpoonieLuv4519 @jespow @krakenfx Unlikely to be criminal imo (unless there’s a lot more to this than I’ve seen.) Every exchange (crypto and otherwise) occasionally has major infrastructure problems. Some more often and more severe than others. The PR was simply bizarre and nonsensical to me.
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AkumaLordX (@AkumaLordX1) reported@krakensupport you folks let me setup a wallet before I was even verified and now my eth isn't even given to me because it was less than .05 You let me setup a wallet and there was zero warnings on the wallet page that there was a minimum. Fix this now.
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Nelson Vargues (@Mercedesdoctor) reported@krakenfx Cant even buy any cryptos on Kraken right now. Its Very discouraging. On the buying screen its constantly saying "Error generating quote" for any buy order I place. When will this issue be resolved? Ive Been waiting for 4 hours while watching crypto prices go up.
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Ðwaine ΞŁizondo Mountain Dew Her₿ert Camacho (@readyplayeruint) reported@krakenfx Are you refunding for that glitch last week? Consider this, bunch of rekt plebs launch your shitcoin as a synthetic asset and ruin your valuation pre-ipo, love karma
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DeFi Naut (@DeFiDiscussion) reportedIf anybody knows somebody working at @krakenfx @krakensupport please pm me I have an issue that has been dragging on for 2 weeks unfortunately and it doesn't get solved...
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Laurence Clack (@LaurenceClack) reported@krakenfx With just the odd wick down to $500
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João (@harkadya) reported@krakensupport Hello! A friend of mine is kinda panicking over a deposit that might have problems, but no answer so far. Support tickets 4615184, 4648070 and 4650239. Could you check it? Thx
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Marius (@Marius23913179) reported@krakensupport @krakenfx @krakensupport You guys took 7 days to respond after my initial dm? Is that industry standard? My ticked is closed and my issue has not been solved yet. What should I do ?
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hoboman 🏴 🇮🇪 🇵🇸 (@freeman7778) reported@nmodes_com @krakenfx @krakensupport Had the same problem, money very slow to clear so off to coinbase. Vote with feet.
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XRProfessor (@SeekerXrp) reported@davidgokhshtein @coinbase @krakenfx you guys need to rectify your mistake and relist #xrp. Honest mistake, right? You thought the #sec expected you to, because… well, who knows. But now the truth is out, fix your wrong. #xrpthestandard
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Jason Morton (@iamjasonmorton) reported@krakenfx New traders! DO NOT use @krakenfx! I am a VIP client with them and they STILL haven’t resolved the ETHUSD liquidation glitch from Feb 22. They wiped out me entire account and even let it go negative! Still no resolution after thousands of dollars taken...
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The Notorious B.E.A.R (@onlybuytops) reported@krakenfx your Exchange sucks ***** I don’t understand how you’ll be able to raise any money unless you’re promising investors you just scam WIC people out of their money but my problem is your site always ******* crashes ******* trash
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TJ 🌺 (@tmrja) reported@IvanovKamael @krakensupport @Matt71969723 That's now resolved. App and Desktop purchasing didn't work at all yesterday so I wondered if it was just account specific or a slow roll out / update / cache.
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XrpAda (@XrpAda2) reported@GrayShannagray2 @jespow @krakenfx I've been with them for 4 years and I've never had a problem
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pkpkpk (@pradz139) reported@krakenfx I haven’t been able to login on the kraken app for a week now but I can on desktop. Any reason why?
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ToninhoJordao (@ToninhoJordao) reported@krakensupport @krakenfx Your support is terrible. I am waiting for 4 days just for you to take care of my ticket. I try some "live chat" and it always create another useless one. It is frightning to put money on a company that barely can take care of itself.