Kraken status: access issues and outage reports
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Full Outage Map
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
- Login (60%)
- Mobile App (20%)
- Transactions (13%)
- Website (7%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Bonn
|
Transactions | 11 days ago |
|
Zwischenahnerfeld
|
Login | 19 days ago |
 Yukon
|
Website | 20 days ago |
|
Tegernsee
|
Login | 29 days ago |
|
Melissa
|
Login | 1 month ago |
|
Frankfurt am Main
|
Login | 1 month ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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יוסף 🇺🇸 (@boardkeys) reported@claudecademic @c7five @krakenfx “Banks don’t hire support staff in third world countries either.” maybe not in europe but in the USA this is common practice lol businesses do not care about the quality of services they only care about their profits
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o.0 (@Almamari1095042) reported@krakensupport I wrote to them, but I know they won't reply for several weeks. They're slow.
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Macro Bombastic (@MacroBombastic) reported@krakenfx Mate, Kraken's been around the block a few times, they're not going down without a fight.
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taopaipai (@btco2pai) reported@krakenfx There seems to be issues with your app and website !? Can you fix
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DonAlt (@DonAlt) reported@toshi_btc @krakenfx Something like that Also I can never pin down Cred without the help of holding a contract over his head so this really is my only option
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Tom Talks Cars (@TomTalksCars) reportedDoes anyone have any idea on how to get access to FIX with @krakenfx ? @krakensupport
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Eddie Foxdale (@EddieFoxdale) reported@BarstoolYak @krakenfx If he just putted down the side and got a 4 this wouldn't have been needed
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$CRO is dead Thx Kris (@cryptocrobnb) reported@krakenfx Hello Kraken, I'm trying to ask several exchanges why they don't want to support the CRONOS EVM network?
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Rami (@rami_poker) reported@isbreadguy @fair__light @krakenfx ??? u havent sent **** to the wrench attackers nor the victim none of the wallets have any more tx since the 525 SOL one LMAO muh larp retard??
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JoeKing (@JoeKingOne33) reported@krakenpro Here's the Customer service phone number if you don't have 10 million in assets... @krakensupport (888)837-8818 let me know how it goes in the comments... 👾
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Princo (@Officialprinco1) reported@SpursOfficial @krakenfx you just knew he would play Kulo Muani! we are going down with him. New manager bounce ruined. Playing with 10 men
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Aamir ⚡️ZugChain (@Aamirarifkhi) reported@CryptoTeluguO @krakenfx @inkonchain Nado up down
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Jigger Jay (@jigger_jay1992) reported@SpursOfficial @krakenfx The problem with that starting XI is, that they are all Tottenham players. Bad luck
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MRT priv/acc (@wat4rog) reported@c7five @krakenfx What customer information does your CS staff have access to? Perhaps only restricting access to need to know information? E.g. they should not have access to phone, address, ID or even full name unless their task requires it?
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James I.M. Stevens (@James4812520558) reported@krakensupport Thank you, no this issue lies with the LCX exchange.
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Agaliarept (@nechtonekto45) reported@krakenfx @Krak @EthCC Why is Kraken so slow? Why isn't QUAI listed?
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edris ido (@EdrisIdo22898) reported@krakenlistings @krakenfx @XLayerOfficial Hello dear friends I need your help and support Please support me I can't do hard work because of illness I want to do something easier with your help Help me as much as you can This is my idea Please support TAFuSHf1EUAMKxMKnfotYWa9Y5rZdpH2iB
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FundedPropTraders.com (@fundproptraders) reportedCrazy story unfolding at @krakenfx — a criminal group is now attempting to extort them with videos of internal support systems after two insiders were caught accessing limited client data. Key takeaways: No systems were breached, no funds were ever at risk, and Kraken is refusing to pay or negotiate with the bad actors. They’ve already involved law enforcement and are pursuing arrests. At @fundproptraders we operate with the same uncompromising focus on security, rapid response, and protecting our traders above all else. This is a stark reminder why ironclad internal controls and zero tolerance for insider threats matter in every part of finance. Respect for the transparent update.
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babyUFO (@orchideric) reported@krakenfx The Ai slop loop in support is KILLING sign in. The emails never come.
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digital mine ⚡🤖👨💻 (@digital_mine_) reported@krakenfx can you please reply to your support request rather than just let your customer wait for ages with their coins in the limbo thanks
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colin stewart (@quaverlug) reported@krakensupport Funny how I get a response straight away on here but ive sent several emails to support that have been ignored
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abxc (@abxc___) reported@SpursOfficial @krakenfx We’re going down
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Watcher.News (@watchernewsx) reported👀 @krakenfx says it received a ransom demand from attackers threatening to release customer data. The exchange stated that only ~2,000 accounts (about 0.02% of users) may have been exposed across the two incidents. Kraken's systems were not compromised, no funds were ever at risk, and it will not pay or negotiate with the attackers.
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kimcĦi.ℏ/acc (@HederaKimchi) reportedFed access is just the surface. #ICYMI @krakenfx is already plugged into @hedera (EVM + HTS) and backing @wyostable's FRNT stable token on hedera.
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Segun Oni (@SegunOni103579) reported@ProTottenham @SpursOfficial @krakenfx Surely spurs are ****
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Wyldways (@wyldways) reported@krakenfx Need help on an old (cancelled) Kraken account, hoping I can get some info. Who can I talk to?
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barnacles (@Welike2throw) reported@tBushGaming @ConnorMook_ @krakenfx Numbers is down 25k he need dat money
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WP 81 (@WaynePenfo21311) reported@LastWordOnSpurs @SpursOfficial @krakenfx Unfortunately he isn't a magician these players will take us down
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RAREMINTS (@raremints_) reported🚨 @krakenfx is under threat of "extortion." The crypto exchange's Chief Security Officer announced on X that a criminal group was threatening the company. He assured that Kraken's systems were never breached and that customer funds are safe. Other crypto exchanges in the past, like @coinbase, have faced similar issues.
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BogDrakonov (@BogDrakonov) reportedHey @krakenfx you have some tracker that causes a login loop when @brave shield blocks it. Maybe don't add trackers to your ******* login process!