Kraken status: access issues and outage reports
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Full Outage Map
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
- Login (54%)
- Transactions (23%)
- Website (8%)
- Mobile App (8%)
- Transfer (8%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 City of Brussels
|
Transactions | 14 hours ago |
 Trenton
|
Mobile App | 10 days ago |
 Paris
|
Transfer | 27 days ago |
 Toronto
|
Transactions | 27 days ago |
|
The Dalles
|
Login | 1 month ago |
 Bonn
|
Transactions | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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Marcus | Macro Strategist (@Marcus_Analyst) reported@CoinDesk @JennSanasie @krakenfx Damn that **** still ain't yours
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Dave Woodward (@FarTooManyDaves) reported@SpursOfficial @krakenfx Up or down the 1st thing we sort in the close season is those stupid squad numbers.
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American Crypto Guy (@Adam_Ogilvie_) reported@krakenfx You'll never have to sell it to access its value. $DGB
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Zack Adam :) (@ZackAdam1073207) reported@krakenfx scam cex , **** u
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暴富小王子 (@jufacai8) reported@krakensupport Please solve my problem. Why is there no one to deal with it? The email is also a mechanical reply.
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Gujil Ruipa (@GujilRuipa) reported@captainjack125 @krakenfx Verified stablecoins with stronger identity layers could support more secure agent driven financial systems
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Rigo Cruz (@LankyGBC) reported@krakenfx @money2020 @arjunsethi I deposited $114 in Solana and you’re withholding my money. This is the fifth day and yet I have not seen a single person help me. This should not be this hard to resolve.
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Rigo Cruz (@LankyGBC) reported@krakenfx Hello, my name is Edwin Cruz. This is my support ticket. 21482160 i’ve been trying to get in contact with you guys for over 50 hours and not a single person has responded back yet. The only thing I’ve gotten is something saying that I owe $10 but when I try to pay, it won’t
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Rigo Cruz (@LankyGBC) reported@krakenfx I deposited $114 in Solana and you’re withholding my money. This is the fifth day and yet I have not seen a single person help me. This should not be this hard to resolve.
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Rigo Cruz (@LankyGBC) reported@krakensupport Hello, my name is Edwin Cruz. This is my support ticket. 21482160 i’ve been trying to get in contact with you guys for over 50 hours and not a single person has responded back yet. The only thing I’ve gotten is something saying that I owe $10 but when I try to pay, it won’t
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Jackyhood.eth | 📝 (@MechinePAN) reported@krakenpro WARNING to all traders: @krakenfx is holding my 100,000 USDC deposit with ZERO real communication, and now they even forced-closed my Ticket #21467245 as "RESOLVED" when nothing is fixed. Ignoring emails, sending vague responses, and shutting down complaints—your customer service is a total sham. I need a real manager to step in and release my funds NOW! @KrakenSupport
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PitoPlata (@pitoplata1) reported@krakenfx Leg down
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Jackyhood.eth | 📝 (@MechinePAN) reported@krakenfx $100k is NOT a small amount! @krakenfx restricted my account without sending a SINGLE warning or compliance email beforehand, causing my deposit of 100,000 USDC to be completely stuck—neither credited nor returned. For a supposedly "regulated exchange," your customer service is non-existent. My support emails are being completely ignored! Is this how you treat users' fund security? I need an urgent explanation and resolution! Ticket ID: #21467245 @KrakenSupport
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Jelle Haandrikman 🇪🇺 / 🇺🇦 🇵🇸 🇨🇺 (@jhaand) reported@DaniMayakovski I doubt they even have the numbers right. A trillion dollars sounds a bit much. Or they're stealing personal wallets from Iranian citizens via centralised exchanges. Which would mean that @krakenfx and @binance would be in deep ****.
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Phoenix Green (@DecredSociety) reported@utxostudios @krakenfx Privacy that doesn't **** the chain every time a bug is found. This is why I Decred!
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?! (@Jamesslee011) reported@SpursOfficial @krakenfx Going down
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AuroXD (@auroxdkick) reported@krakensupport All I want is for my funds to be returned. The USDT that I deposited was transferred to one of your hot wallets without any action or authorization from me, and I still have not received a satisfactory explanation as to why this occurred. I urgently need access to these funds and would appreciate a prompt resolution. Please investigate this matter and return my money as soon as possible.
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MANDO CT 🇮🇪 🇦🇪 🇬🇧 (@XMaximist) reportedThe biggest story isn’t @krakenfx IPO. It’s what comes next. For the first time, investors could gain access to tokenized IPO shares through blockchain rails instead of waiting for the old financial system to catch up. Think about that. 24/7 markets. Global access. Instant settlement. Fractional ownership. This is exactly what crypto was built for. We’re watching the walls between TradFi and crypto disappear in real time. The future of investing won’t be paper-based. It will be tokenized. And it’s happening faster than most people realize.
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Rigo Cruz (@LankyGBC) reported@krakenfx What’s going on with my money I put over $100 into your app and have yet to have any form of support this has been going on for 5 days every time I get a email it’s just them saying there going to bring it to a specific person or something I want my money
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Rigo Cruz (@LankyGBC) reported@krakensupport I’ve gotten literally four emails saying that they’ve sent my ticket to the support team and yet I have yet to talk to a single person for even a single second I deposited over $100 in Solana and you guys are withholding my money and not letting me resolve this issue.
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Aura Master $$$$$$$$ (@ColbyVollmann) reported@krakenfx please fix the ability to buy and sell AURA immediately!!!
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sumfattytuna (@sumfattytuna) reportedBeen spouting this for a while now, $COIN seems to have nothing to do but lose American users to better companies doing a lot more work @krakenfx I expect to keep growing dramatically over the next 5 years Someone in my DMs was gonna connect me to @krakenpro and their VIP pretty quickly after I posted about how Coinbase opens up hyperEVM deposits only for them not to work and customer service to be total *** after Idk how @BullpenFi makes an appearance with a thousand bugs yet STILL out performs Coinbase trying to link with hyperliquid which of course makes it simple using hip 3 I need to create a trading app man smh
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Zhao 🥷🔶🦅 (@0xZhao888) reported@youfadedwealth @krakenfx Kraken support useless or docs missing?
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Jay /acc .ink base.eth | 𝔽rAI jaylu4324.base.eth (@Jay_3045) reported@cryptobullart @inkonchain @krakenfx As indian does any problem cause in kraken exchange for tax related because for that so many users is using leverages for the large trading volumes
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tøny (@tonyler_) reported@JonOmega1 @krakenfx It cannot be a bad thing. Most probably they split their atoms to multiple validators for security reasons as cosmos doesn't support key rotation
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Zaur Tralala (@Oyamizator) reported@krakenfx it is a shame the people working in support and custumer service. If you externalse a Service in India, make sure it works. I ve been waiting 2 months to reactivate my account, provided all info, and still waiting. I give one week more, otherwise I move to @coinbase
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Sy (@Spotlols) reported@SpursOfficial @krakenfx Don’t let us down, COYS
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.... (@lullalelomera) reportedAnyone can help me get my account of @krakenfx unblock after card used its restricted for no reason and now no response from last 24 hours..any help is appreciated
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The Meme Godfather (@DaMemeGodfather) reported@krakenfx trying to get support for a deposit can you help?
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🐀 (@taff_8) reported@SpursOfficial @philmcnulty @krakenfx Going down