Kraken status: access issues and outage reports
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Full Outage Map
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
- Login (58%)
- Transactions (17%)
- Website (8%)
- Mobile App (8%)
- Transfer (8%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Paris
|
Transfer | 3 hours ago |
 Toronto
|
Transactions | 6 hours ago |
 The Dalles
|
Login | 11 days ago |
 Bonn
|
Transactions | 1 month ago |
|
Zwischenahnerfeld
|
Login | 1 month ago |
|
Yukon
|
Website | 1 month ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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Rid (@ridplanning) reportedDay 52 @krakensupport and @arjunsethi still no help on my #ewt deposit. You need #eth network support for this token. Please help! @energywebx
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Amjii Khetran (@amjadali9yz) reported@krakensupport Why kraken is not working in Pakistan
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frizbninja3 (@isengard3333) reportedi got some ppl on you @pepecoins @krakenfx sounds like you will have some legal problems and you be careful who you mess with. I heard i saying a while ago from some farm lady, " if your stare in monsters face long enough you will become one". I am here to provide proof @pepecoins are thieves liars and c&p devs. absolute ***** worthless *****
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Techno Luis (@technoluis1) reported@CDemanincor @krakenfx Banks want that green light but policy uncertainty slows everything down. I focus on UAE precisely because stable policy attracts serious fintech talent away from regulatory whiplash.
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Anthony Broderick (@Tony_LucidFi) reported@krakenfx I’m genuinely shocked by how poor the user experience has been. I’ve been trying to make a large withdrawal over several days, but it’s now been over a month and I still haven’t been able to access my funds. First, the daily limits were too low. Then withdrawals stopped altogether because my ID had expired, something I wasn’t notified about and had to chase multiple times to uncover. After resolving that, I was told I’d hit my monthly limit. Now it’s a new month, and I still can’t withdraw. This is completely unacceptable. I won’t be using your platform again.
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Grand Priest 🧡 $DOG (@nomdejue) reportedThis article from Binance highlights something everyone should be paying attention to: No one truly knows how miners will be compensated once all Bitcoin is mined. It’s a long-term issue, but that doesn’t make it irrelevant. Ignoring it now doesn’t make it go away. That’s exactly where innovations like Ordinals and Runes come in. They’re already contributing real transaction activity and helping support miner incentives today, not in some distant future. The reality is, a large portion of Bitcoin is sitting idle in cold storage. It’s not being used. Meanwhile, ecosystems built around Bitcoin are driving transactions, fees, and actual network sustainability. Communities like the solana:dog1viwbb2vWDpER5FrJ4YFG6gq6XuyFohUe9TXN65u is pushing to evolve Bitcoin into something more dynamic, something that can sustain itself for the next 100+ years. Yet most Tier 1 exchanges seem hesitant to support this growth. With the exception of @krakenfx , many are overlooking what’s being built on Bitcoin. So the question is: Are we only focused on preserving Bitcoin as it is today, or are we actually investing in its long-term future? thoughts @saylor and @cz_binance ??
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Kari (@Kareecurt) reported@krakensupport NOTHING THAT YOU’VE SUGGESTED WORKS! I only get Unable to sign in. Through email, I constantly get rerouted to read “How To” articles. I’m not being given account recovery as an option. I need manual help and I won’t settle for anything else as I’ve tried everything!
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Nathan Hylton (@InfiniteOpp) reported@krakensupport Withdrawal of my money has been held for days and nobody is answering to emails, forms and all requests to find out why. Disastrous customer service!!!!
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crogs (@crogs) reported@krakensupport Wow. Literally does nothing. If I hit the envelope from your page it goes to it for like a second and comes back to the support page. Clicking the send us a private message button does nothing. I truly despise switching phones. Because when multiple things don't go right it sucks
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Algo Wine (@AlgoWines) reportedHi @krakensupport I needed to change my residency status and get W-8BEN form instead of W9 Please help me do that. 🙏
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Rid (@ridplanning) reportedDay 53 @krakensupport and @arjunsethi still no help on my #ewt deposit. You need #eth network support for this token. Please help! @energywebx
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Shanya (@YourShanya) reported@intodotspace @Morningstar_VC @krakenfx how can you guys list this ****?
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Liquid Moonboi🦕 (@MilliShangai) reported@krakenfx Having problems withdrawing solona from kraken still showing pending withdrawal
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RealReptilian (@reaptilian) reported@krakenfx Stfu your broken platform stole my money. And your team acknowledged the bugs but refuses to compensate.
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R Mass (@RMass794830) reported@pepecoins @krakenfx BasedAI?? wtf
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RicHaRD! (@iam_Richardblaq) reported@krakensupport Having problems to join
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ICO Marketer (@IcoMarketer) reported@krakenfx @reapglobal @MoneyGram Big moves in the payments and trading space! 🌐 More liquidity, more access, more reasons to watch crypto adoption grow. Exciting times for US traders 🚀 #CryptoNews #Kraken #Payments
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Dazed and Confused (@spammymobile) reported@ls3fr @PilotESZ @krakenfx Exactly. While the big cheeses are talking about Paris and telling us **** we already know, I'm just looking for a decent exit before they pump n dump again. I thought .02 was a decent average. If we got to ANYTHING close, I'd cut my losses there and call it a lesson learned.
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MIKS (@MIKS_ae) reported@krakenfx the community support back-and-forth is the standard reciprocal posting, gm Kraken
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Chris Hamberg (@reFleXiveLogiK) reportedI'm trying to test software that sends orders to the exchange, and as soon as my **** approached profit target the exchange stopped the real time price stream @krakenfx what ********. Do you want my fees or not? Stop that bullshit
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Daniel Worsley (@DanielWorsley_) reported@krakenpro @krakenfx 35 days on a ticket for a broken flow - zero responses. Verification button on Kraken Pro is broken (page reloads, no flow loads). Business account can't deposit or trade. Every support chat routes me back to an 'email team' that never replies. Been a customer since 2017 and never had such a terrible experience with you before. Can someone actually look? ticket #20832281.
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Chris Hamberg (@reFleXiveLogiK) reported@krakensupport I don't have an error report because it has literally never broke like that. Even though it is a long lived server that has been running for over a year collecting Xtrain. The connectivity just stopped. The socket stopped, the assets failed to update, but my LAN was stable
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Fomo Sapiens (@ongvan_viet) reported@krakenfx @reapglobal @MoneyGram Moneygram worked well and then stop working at this moment.
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Daco (@Daco1008) reported@krakenfx I checked the comments to find someone bearish and block them, but I didn't find anyone
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Neyshaa (@neyshaat) reported@Tiber19855 @nadoHQ @krakenfx I remember this **** more cares about burning fee rather than holding positions for points
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Lea Thompson (@LeaT_Design) reported@krakenfx @reapglobal @MoneyGram theyre building a walled garden for their own ****. still waiting for on-chain transparency.
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Andy Roman (@aslisting) reported@krakenfx @TheBitcoinConf Your customer support is So Bad
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Marco (@MarekCEO) reported@krakensupport @polyced Why Kraken pro app is down
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KoinX (@getkoinx) reported@krakenfx Up or down incase you make profit taxes are not gonna leave ya ;)
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Max (@stevethenuker) reported@krakenfx @BillyM2k your support sucks.