Kraken status: access issues and outage reports
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Full Outage Map
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
- Login (58%)
- Transactions (17%)
- Website (8%)
- Mobile App (8%)
- Transfer (8%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Paris
|
Transfer | 7 days ago |
 Toronto
|
Transactions | 7 days ago |
 The Dalles
|
Login | 17 days ago |
 Bonn
|
Transactions | 1 month ago |
|
Zwischenahnerfeld
|
Login | 2 months ago |
|
Yukon
|
Website | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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BTCglobal (@BTCglobal_io) reported@ChainLinkGod @xStocksFi @krakenfx $420M is real. But equities trade on existing rails. Real estate doesn't. That's the harder problem — illiquid assets with no order book. That's the one we're solving.
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Mesoshi Akamato (@MesoshiNFT) reported@krakensupport @jespow I left Kraken and hope will not come back... And soon will share the issue and conversations.. U will see how they dont care customers and how dont want to understand issue.. They didnt open any ticket just waiting me to forget for sollution
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Stalkchain (@StalkHQ) reportedKraken @krakenfx just sued its own custody partner for $25M.....and the details are worse than you think This actually what happened >> On July 31, 2018, Kraken (via Payward) partnered with Etana Custody, for fiat on-ramp and off-ramp services. >>In April 2025, Kraken tried to withdraw $25M and Etana couldn't pay. Guess what Etana Custody allegedly did with the money: >>They allegedly mixed Kraken's customer reserves with their own operational funds >>Funds were also allegedly used for operating expenses, risky investments and a FX hedging strategy where they kept the profits. >>They issued false account statements and dashboard balances showing funds as fully secured and available, despite internal shortfalls. >>When shortfalls arose, Etana allegedly used new customer deposits to cover older ones, creating a cycle dependent on continuous inflows >>when Kraken tried to withdraw their money, they delayed with a fabricated reconciliation issues and misleading explanations.
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Rob Edwards (@edwards51311) reported@Funnyhoodiecli1 @krakensupport Hmm try contacting their support on the app
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Mesoshi Akamato (@MesoshiNFT) reported@krakensupport Ahhh.. I have talked so many times and there is no ticket number bcz u didnt care the issue.. about 7 times u said open ticket and technical deportment will email me.. But...?? @jespow I have history of conversations..
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SOLBTC 🇬🇧🇮🇳 (@SUDHS_SOLANA) reported@brian_armstrong Moved to @krakenfx from your ****** exchange and customer service!
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Myles 🎮 Crimson Desert (PC) (@MylesOfGaming) reported@BeckyLynchWWE @krakenfx Awful company
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wolf of.Neo - ₿ ( Web3 enthusiast ) (@lockyer83) reported@NeoX_Intern @krakenfx Masssssive 🚀 millions of new crypto users about to start earning $GAS for hodling $NEO, taking advantage of one block finality and 3 second block times, not to mention the ability to enter the EVM world with Neo X 🔥
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BitcoinMusic (@ayewaken) reported@danheld @krakenfx They're also one of the only exchanges support #lunc and #ustc deposits/withdrawals in the USA
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thenim (@thenim9) reported@krakensupport Please fix your system, how can transfers to the same set of pre-registered wallet addresses result in flagging the account. What kind of unless detection system have you got? And your support team cannot u lock? Now my funds are locked and I can't pay my devs, madness.
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⚔️ ᴿᴱᴵᴳᴺ ᴿᴬᴳᴱ⚔️ (@DARK_AGE_RAGE) reportedAnother day of being unable to access my money or crypto… do better @krakenfx @krakensupport
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Chris Hamberg (@reFleXiveLogiK) reported@krakensupport ...orders, and let it paper trade, it doesn't have this problem. And in one case the lag was so bad that the entire data stream stopped right before it took profit.
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Khouli (@Khouli67) reported@krakensupport I just tried this however I am not able to even login now
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j j (@tuchx2k10) reported@krakenfx where the hell is my money gone. I paid with my bank card and it’s not showing on my account. No replies to my messages on customer service for over 2 hours
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LD11 (@LD_PD111) reported@krakenfx Kraken customer service is next level
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⚔️ ᴿᴱᴵᴳᴺ ᴿᴬᴳᴱ⚔️ (@DARK_AGE_RAGE) reported@krakensupport in the year of the lord 2026 we have a massive crypto exchange that’s randomly not allowing users access to the crypto and USD they store there. Ongoing, days, of simply not being able to click on an option with move or withdraw funds.
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Amjii Khetran (@amjadali9yz) reported@krakensupport Why kraken is not working in Pakistan
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Rid (@ridplanning) reportedDay 53 @krakensupport and @arjunsethi still no help on my #ewt deposit. You need #eth network support for this token. Please help! @energywebx
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Haley (@0xHaley_) reported@LeonidasNFT @krakenfx Narrative is bullish but don’t ignore the setup: AI hype tends to mean fast rotations, so watch volume and entry timing before “cost-averaging.” What’s your invalidation point if $DOG chops down?
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cointivity (@cointivity) reported@brian_armstrong I’m no longer a “customer” - I know a drop in a bucket. I think it’s time CB goes back to its roots, just be a simple BTC or KAS wallet and leave the rest to @krakenfx
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Watttttt (@Funnyhoodiecli1) reported@PoolRaidCom @krakenfx They ******* suck they blocked me because I told them to fix their ****** app
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Mikey (@knockedoutmikey) reported@JuliusNkenchor @SpursOfficial @krakenfx Can’t get officially relegated today you thick ****. Gooner rat.
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MΣMΣTIQ (@MemetiqCream) reported@Dagnum_PI @krakenfx btw old contract address still on @coingecko under ´explorers´ who can fix it?
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RealReptilian (@reaptilian) reported@krakenfx Stfu your broken platform stole my money. And your team acknowledged the bugs but refuses to compensate.
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Noway no how (@NoHow17358) reported@_Z3r0wTraders @krakensupport @KrakenDesktop support!!!
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Maddy Chen (@MadelineWitcher) reported@krakensupport Your processing efficiency is simply too slow! 48 hours have passed, and my address has already been verified. Why haven't you released the loan yet? With such inefficiency, who would dare to cooperate with you in the future? Who would trust the Kraken platform?
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Rid (@ridplanning) reportedDay 63 @krakensupport and @arjunsethi managed to get some help on my #ewt deposit. You need managed to recover half of my lost tokens for the $200 fee, but still awaiting the recovery of the remaining. Please help! @energywebx
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Maximus Prime (@RalstonMax) reported@enjoyshow589 @krakensupport wtf lol
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Lily Davies (@Lilyuqwf77) reported@Rupaq_ @krakenfx What problem occurred What kind of warning message is displayed
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lee osio (@sebjay) reported@belgravia100 @krakensupport I've been through something similar exactly, have you been able to get any help?