Kraken status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

• Mobile App (36%)
• Login (29%)
• Transactions (21%)
• Website (7%)
• Transfer (7%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

City	Problem Type	Report Time
Province de Liège	Mobile App	5 days ago
Mannheim	Mobile App	5 days ago
Paris	Mobile App	5 days ago
L’Étrat	Login	5 days ago
Paris	Mobile App	5 days ago
City of Brussels	Transactions	11 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

• 
  $DOG ᛤ (@FreedogecoinCom) reported 1 minute ago

  Strategy bought back the Bitcoin $BTC they sold on sale. If you are not buying $DOG BITCOIN now I can’t help you. Decentralized Fixed Supply on Bitcoin. @krakenfx @xverse

• 
  Nitin Danak (@Nitkama) reported 2 minutes ago

  @krakensupport Kraken support no one is there

• 
  Vector (@vector_vec150) reported 4 minutes ago

  @krakenfx I think everybody should abandon this business coinbase all of them sell all your crypto. It's never going to go up and be worth anything. It's better just invest in stocks and other stuff. Crypto we're starting to see it. True colors. It's garbage

• 
  Evya East (@Freshya7f) reported 8 minutes ago

  @krakensupport Every time I try to login I'm asked for to update the app but it still won't let me in

• 
  CapoInBlue (@capoinblue) reported 8 minutes ago

  @krakensupport Hello, I have been trying to withdraw funds from my account without success. Even after the fix for Arbitrum USDC withdrawals was announced, I still haven’t been able to complete my withdrawal. Could you please take a look @krakensupport ! Thanks

• 
  Block Tax (@CryptoTaxG) reported 9 minutes ago

  @CoinDesk @krakenfx 56 million forms, a third under $1 — this is what happens when you tax micro-staking rewards and dust payments as ordinary income at receipt. The fix isn't better reporting software. It's a de minimis threshold and a rethink of when staking income crystallises.

• 
  Juicy Juicy (@Juicyjuicyart) reported 10 minutes ago

  @krakensupport My deposit of $13k usd hs been on hold for nearly a month. I received a message from Phillip at support requesting specific documents and I gave all documents and more and have heard nothing back for a month. I have sent 3 follow up emails and in app chat and received NO HELP.

• 
  J (@jkc0le) reported 14 minutes ago

  @krakensupport @Rvn_net Your support queue is current over 500 minutes to speak to a live agent. I've had funds stuck and an open ticket for two weeks, where I've been told it has been escalated. To date your team can't tell me what the issue is or if my funds are even available/secure still. Wtf guys

• 
  DEX₿OX | TEAM (@dexbox_team) reported 14 minutes ago

  @krakenfx Cannot find info on kraken. Url not working. Ukraine

• 
  Peter Boncz (@peterabcz) reported 14 minutes ago

  @krakenfx nice post. But @krakenfx is currently witholding withdrawals from many people now including me. Without reason. People try support, but there is simply no action. Be warned!!

• 
  stupidtrader (@lostinthechart) reported 18 minutes ago

  Anyone knows someone who works at @krakenfx ? With all the respect but their customers service only exists of extreme retards who cant even read properly. Scammy exchange it seems

• 
  Ray (@primeray333) reported 20 minutes ago

  @Metallicuscj @krakenfx No I haven’t, kraken says it’s a problem with the funding gateway, no eta or anything.

• 
  DomainExpansion (@wdympon) reported 21 minutes ago

  @krakensupport sir i need help my verified its pending for long time ago ? @krakensupport

• 
  Deplorable A (@Crimson_n_Cream) reported 21 minutes ago

  @krakensupport So sent and got a brief contact, but now it has been over FOUR DAYS you have held my money, over something which should take five minutes to resolve and release pay to me. What gives?? Is this the customer service you give to all??

• 
  yasemin çelik (@nuktedan) reported 25 minutes ago

  @krakensupport I tried different support channels without much success in resolving my concern. Eventually, I received guidance from @AegisCipherHq, which helped me sort out the issue.

• 
  Ink Hub 🫟 (@InkHubHQ_) reported 28 minutes ago

  @krakenfx This is huge! Finally retail gets real IPO access 🚀

• 
  Codiar (@Codiar6) reported 31 minutes ago

  @BooneW @krakenfx Therefore, I have supported and will continue to support projects such as @THORChain . There should be no KYC and permissions in the future

• 
  Olatoye Michael (@michael_ola1804) reported 34 minutes ago

  @krakensupport Pls I can’t have access to message you directly! Can you give me third party or first send me a inbox pls

• 
  boone (@BooneW) reported 34 minutes ago

  @krakenfx Funny you had no problem letting me deposit my USD, only with me withdrawing the coins I bought to my personal wallets...

• 
  Dawny (@0xDawny) reported 36 minutes ago

  @krakenfx lmao tokenized spacs still same old **** my tracker shows real on chain data not this crap

• 
  Maskripto (@fypdonk) reported 37 minutes ago

  @zar_rish @krakensupport @krakenfx Many people are affected; I’ve been looking for sources within the community, and it seems no one has managed to resolve this issue yet.

• 
  Aflyon Thewall (@Aflyon_Thewall) reported 39 minutes ago

  @krakensupport All my other apps are working

• 
  viralhysteria (@ivenyulfgrevn) reported 42 minutes ago

  why ******** have i been waiting nearly an hour for you to process a god damn arbitrum tx @krakenfx

• 
  Patriotsounds (@patriotsounds) reported 44 minutes ago

  @BooneW @krakenfx @krakenfx c'mon. I'm your customer too. Why are you asking for this? Absolutely insane. Collecting data like this is dangerous, have you not heard of the wrench attacks from doxx'd people from data breaches?

• 
  GG Bond (@BIGBOSS_BRK) reported 46 minutes ago

  @krakenfx When will the APT chain support USDC? I see that the APT chain already supports USDT, but not USDC.

• 
  J (@jkc0le) reported 48 minutes ago

  @krakenfx @WilliamsF1 @27villeneuve Your support queue is current over 500 minutes to speak to a live agent. I've had funds stuck and an open ticket for two weeks, where I've been told it has been escalated. To date your team can't tell me what the issue is or if my funds are even available/secure still. Wtf guys

• 
  CodeZen (@CodeZen_vx) reported 53 minutes ago

  What's wrong with my account? Why does it show "frozen" when I try to withdraw funds? No one has replied to my emails either. Please help me check and resolve the issues with my account as soon as possible. Email Ticket # 21484330 @krakenfx @krakensupport

• 
  The Bittensor Netrunner - TAO - NOCK - (@TheTNetHunter) reported 53 minutes ago

  I wish I could swap $NOCK faster on dips. @krakenfx maybe you can fix this?

• 
  .... (@lullalelomera) reported 55 minutes ago

  @krakenfx Fix my account i need money back 😭😭😭

• 
  stupidtrader (@lostinthechart) reported 59 minutes ago

  @krakenfx @krakenpro @KrakenDesktop How come none of your employees understand English? Im having the simplest to solve issue ever in the whole history of mankind which you guys need to solve on your end. Some how I get ******* idiot customer service employees and explain the problem 02628101026381001817202010 times and they all try to solve a completely different thing thats not even an issue???? Any competent people in your organization or what. Im losing my patience with yall