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Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
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Website (39%)
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Mobile App (33%)
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Transactions (17%)
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Login (11%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nancy |
Login | |
 Atlanta |
Transactions | |
| Naples |
Website | |
| Santa Fe |
Website | |
 Cuauhtémoc |
Mobile App | |
 Mississauga |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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Simon J Eaton
(@simonjeaton) reported
@krakenfx have a big issue as I am receiving a btc payment to now an address which will expire in a few hours. Can you extend the expiration of the address?
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Grégory Micner
(@GregTouf) reported
@krakenfx I recommend to be careful with Kraken, when there is volatility, their platform is down
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Grande Dame
(@grandedameuk) reported
@krakenfx Please lift the hold on my account! I need to access my funds by Friday! I have given you all my info. Been 2 days now & no answer. Banks put you through to fraud dept. Why can’t you? This is giving me heart problems. Please someone help me! 🙏
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Melissa Knight
(@Melissa73118750) reported
@krakenfx I wouldn't have made $6,000 without the supervision, and support of my account manager mr Miguel @miguelangelwt1 he is so unique and a professional in bitcoin trading I made good profit from his platform, you can earn like me too contact him now at Instagram @miguelangelwt1
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Onur
(@onuurakb) reported
@krakensupport iPhone app keeps kicking me out after I sign in to the app
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Strawberryessa
(@strawberryessa) reported
@krakensupport I can't login RIGHT NOW with "We lost contact for a second. Please try signing in again". I've tried>10 times on my phone 🤳.
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Powerbunny 4x4
(@powerbunny4x4) reported
@krakensupport I’m not receiving emails from your system for “new device approval code” - I’ve opened two support tickets (very vague, non-helpful replies). I’ve been locked out of my account for 6 hours. I need assistance. Thank you.
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Anatol
(@YDistricte) reported
@krakensupport Whats your E-mail for the support Ive some issues with the login
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Johannes
(@hanneswot) reported
@krakenfx Bug: I can not see the whole page on the Order placing step thus I can't complete the order and not scrolling available. Doesn't seem to resize correctly. Any fix?
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Ian Styles
(@StylesyFC) reported
@krakenfx Any update on when the Solano withdrawl problem will be resolved!?
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Devian
(@JanDevian04) reported
@krakenfx @Jayan004 Surely won't miss that, don't miss also to record time data on the blockchain to track, log, and verify real-world data in the form of a timegraph only at @OneAnalog #Analog works on solutions to some of the most pressing time-sensitive issues across several industries $BTC $ETH
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Sharokh Koussari
(@SharokhKoussar1) reported
@krakenfx just written to kraken support but instead of proper customer care I’m getting emails that make no sense they do not appear to have read my emails or understood my issues
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BitcoinDurp
(@BitcoinDurp) reported
Here's some free advice @Bitstamp, @Gemini and @krakenfx : Limit yourself to Bitcoin Do one thing, and do it right Thank me in a couple years time, when the other shitcoin casino's who are playing an unfair game have all been taken down.
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BenMadges
(@Benmadges2) reported
Is the @krakenfx down? Everytime I go to buy it logs me out of the app
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neworlderange
(@neworlderange) reported
@krakenfx Your apps are terrible and the advanced trading environment is full of tons of bugs. I love your service, but I hate your tools. Please invest more in your tools. And why 3 apps instead of an all i none app??? @krakenfx
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Jordi Joier
(@JoierJordi) reported
@krakensupport Hi, my problem has not been solved yet, it has been a week since I made my bank transfer, I cannot access my account and I am losing opportunities... I'm stressed, yesterday I made my Account Security Photo. please, chek my ticket #6293530. Thank you
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Sebastian Foerste
(@aiLawyers) reported
@krakenfx When will you support lightning?
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Arlen Scampi
(@Arlen546) reported
@RAlexJimenez @krakenfx #bitcoin is is still holding very well over the 48k support, confidence seems to have come as the market is greening I feel like bulls are still in control here. I'm holding swing and scalp longs targeting 60k+ Following @100k_btc_ tweets and prediction I’ve learnt a lot
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Powerbunny 4x4
(@powerbunny4x4) reported
@krakensupport I’m unable to access my account. Support has been non-responsive to my ticket. Not receiving “new device approval codes” in my email inbox (yes, checked spam and junk).
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lurkinghuskies
(@lurkinghuskies) reported
@krakenfx Last dip we had was down to $3k.
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Micheal smith
(@Micheal1491) reported
@Ax101150 @krakensupport I had similar experience also, I contacted the support service but they were not helpful,not until I saw a comment about @CyberSecurity_R who got me full access to my account. She can help you
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Michael
(@Random__Mike) reported
@krakenfx For new people, bitcoin and ethereum. That is it. After learning more about the cryptocurrency space only then should you expand outside of that. There are lots of garbage products that promise massive returns, but will likely go to zero. The comments are full of them.
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ricchforevaa!
(@Ax101150) reported
@weigvt @krakensupport @prada_tools How did they help ?
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King Bob
(@KingBob53) reported
@Gojo_Crypto Curious on this myself Wonder why @krakenfx doesn’t offer this service In the US
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adien fathoni
(@adienhodl) reported
@krakenfx Support @eCashOfficial (Xec/BCHA) 🔥
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Danny
(@DanishZulfiqar7) reported
@krakensupport Thanks for your response. I staked on the website but cant even see rewards on the app. If you can fix this, it will help alot.
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ℬ𝓁𝒶𝒸𝓀𝓈𝒽ℯℯ𝓅💎🤲
(@0_B1acksh33p_0) reported
@krakenfx @krakenfx Instead of listing a further shitcoin I would love to see $EURt listed. That could help us in Europe to watch the market from the sideline without any conversion.
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ali
(@crypto56236) reported
@krakenfx My daughter is sick, please help me TJvQfnNJ3B2LzuV13mTizBeYRumPWYZJrB
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TheDarkHorseKusama
(@Alla83795365) reported
@krakenfx dear kraken team, please fix $KAR minimum order size, currently it is 5KAR, that makes no sense.
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JohnnyFlacko
(@JohnnyFlacko93) reported
@krakenfx Hi Kraken, will you support te SGB and DFLR and YFLR airdrop for XRP holders after the FLR airdrop? Thanks.