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Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
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Mobile App (38%)
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Website (29%)
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Transactions (14%)
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Login (10%)
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Withdrawals (10%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Guayaquil |
Withdrawals | |
 Warrington |
Mobile App | |
 Los Angeles |
Mobile App | |
| Indianapolis |
Mobile App | |
| Gulfport |
Mobile App | |
 San Juan |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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rodrigo terencio
(@rodrigoterenci5) reported
@krakenfx Retest support lines, could have a outbreak in the resistance?
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Sky_one
(@Sky_Corridors) reported
@krakenfx Damn i hate Ether. can u plz stop telling us this shitcoins price. being 100 up or down is not cosidered ath
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SMUGS
(@smugs247) reported
How to send #SIACOIN from #Kraken to #Binance - help please @BinanceChain @krakenfx @Trackspy
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Chris Denman
(@ChrisDenman) reported
@krakensupport I just reset it now, however I can't login because it immediately prompts me for 2FA and I can't use the auth app.
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bake.eth
(@bake_eth) reported
Can someone help me rig up my @krakenfx terminal such that every time #Bitcoin pumps, the "Delta Force" theme song plays?
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enver sarıömeroğlu
(@enver_sariomer) reported
@krakenfx Let's support BITTORRENT today ...! say what??? to start a different day tomorrow !!!
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SOLID LIQUID
(@SOLIDLIQUID5) reported
@krakenfx @1337_pete @Polkadot YOU ARE UNREGULATED EXCHANGE YET THEY ARE CHASING BITMEX DOWN BUT THERE IS NO EVIDENCE THAT YOU ARE REGULATED BY ANYTHING. OTHERWISE YOU WOULD HAVE KNOWN TO PROVIDE THE INFORMATION WHEN REQUESTED AND YOU WOULD SHOW UNDERSTAND OF BASIC RULES THAT GOVERN YOUR SPACE.
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CryptoInNeed
(@CryptoLaunching) reported
@krakenfx Damn. That sucks. Hopefully they can figure it out. What's the problem?
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crypto maniac ®
(@rtm989) reported
Left @krakenfx because they didn't support $bnb for some reason and now use @binance!!
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-=unfalse=-
(@unfalse) reported
@thebearablebull how tf am i supposed to position myself when major exchanges are still Dlisted. I don’t like uphold (limited trading features) or bitrue (terrible kyc & customer service) i guess i’m using @krakenfx
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Emporos Market Research
(@EmporosResearch) reported
@CryptoLaunching @krakenfx It's going to fall out of the top 10. It's awful now. Competitors way better.
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KVNG 👑
(@excobar_xo) reported
@krakensupport Thanks I would do that right away ... also there has been a hold on my deposit since 8th April 2021 and I haven’t been told the reason why and actions to take to fix this please I need a solution
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Chris Denman
(@ChrisDenman) reported
@krakenfx request bypass passcode isn't working. I recently upgraded my iPhone and cannot use the auth app for there is no kraken option visible when I try using that method fro 2FA. lil help?
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Neil MacColey
(@NMaccoley) reported
@krakensupport I know, that's why I'm asking for your help. after all, you can access the BEP if you want.
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Ptrpst1
(@ptrpst1) reported
@krakensupport your service ******* sucks!!!!! holy ****! it is aweful!!!!!
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Chris Denman
(@ChrisDenman) reported
@krakensupport I can't sign in at all, so I'm not sure how I'm supposed to follow those steps.
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Neil MacColey
(@NMaccoley) reported
@krakensupport I need to contact the support director ! How do I do this ?
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Lego wizard
(@Lego_Wizard) reported
@krakenfx I have already send 3 support mails about the problem that I’m not able to log in on my computer because of the 2 factor authentication and I still didn’t get any reply.
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Chris Denman
(@ChrisDenman) reported
@krakensupport request bypass passcode isn't working. I recently upgraded my iPhone and cannot use the auth app for there is no kraken option visible when I try using that method for 2FA. lil help?
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Blanche Davidian
(@Rubycon_) reported
@krakenfx can you address my support ticket today please?
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Joxa
(@RealCity_Joxa) reported
@krakenfx you guys are a ******* joke. first you don't honor and respect the IPP transfer times, then when my brother tries to contact customer support about it, you guys block him from accessing the chat. when I try to I am unable to also. gussing ip blocked us? RIDICULOUS
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Aleksander
(@don_Aleksander) reported
@krakenfx Your so wrong on so many lvls. You dont know what might happen in 10 years telling people to buy 50k per bitcoin is pure dumb and should be against your policy wtf
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Myacka
(@Myacka1) reported
@News1Lead @krakenfx Know about this one of a kind opportunity about to know this @krakenfx ,the largest and the oldest Bitcoin exchange ,know about this platform by always be to support this network as well as click the link for more information
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Robert Genito
(@RobertGenito) reported
@krakensupport @ZackLear33 Kraken really does have the best customer support. Does ItBit still answer the phone going (in a butthead voice), “hello thith ith itbit?” @itBit
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DCinvΞstor | Aftab Hossain ☀
(@iamDCinvestor) reported
American crypto exchanges: you will determine what happens next will we live in a centralized world masquerading as decentralized, dominated by foreign exchanges? or will we support decentralized solutions? do the right thing: add L2 bridges NOW @coinbase @Gemini @krakenfx
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Joxa
(@RealCity_Joxa) reported
@krakenfx yall don't even honor the IPP deposit times and then on top of that when my brother contacts support YOU GUYS BLOCK HIM FROM ACCESSING THE CHAT.
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ivan ivanov
(@kjxcnds3344) reported
@krakensupport Hello ! I canceled the withdrawal request and after canceling, do not receive my tokens back to the balance. Can someone help me?
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Blanche Davidian
(@Rubycon_) reported
@krakenfx @kusamanetwork @Polkadot Wish I could login to my account but your 2Fa won't work and it won't email me a bypass code no matter how many time I request. Guess I'll have to wait days and days for a canned response form your 'customer service' before I can get to my money
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Joxa
(@RealCity_Joxa) reported
@krakenfx you guys are a ******* joke. first you don't honor and respect the IPP transfer times, then when my brother tries to contact customer support about it, you guys block him from accessing the chat. when I try to I am unable to also. guessing ip blocked us? RIDICULOUS
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Record 17-121
(@YouGatGame) reported
@krakenfx Yea, it’s late as ****. Unless you Got tones of money you can afford to put aside