Is Kraken down?

Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.

 No problems detected at Kraken

Kraken problems in the last 24 hours

Kraken Outage Chart

At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments.

Most Reported Problems:


Kraken Outage Map

The most recent outage reports and issues originated from:
Paris Website
Paris Login
Madrid Website
El Palomar Transactions
Zürich Login
Helensburgh Website

Kraken Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:
  • etiennebru Etienne (@etiennebru) reported

    🤹 Startups @stefanobernardi Unplug + @CalastoneLtd + @CryptoCompare + @ArchaxEx 🏭Corporates @Swisscom_B2B_en @facebook @sixgroup 🏦Regulations / Universities FCA, Europol shutting down a bitcoin mixer, @LocalBitcoins 💰Fundings @krakenfx

  • RicePaddyTrader Rice Paddy (@RicePaddyTrader) reported

    Shoutout to kraken and their support team, resolved my issue within a 2 hour period. @KrakenHelp_ @krakenfx

  • CryptoClimate Crypto Climate (@CryptoClimate) reported

    @cryptobrownbean @CrypticalThink1 @C3_Nik @coinbase @BittrexExchange @binance @krakenfx @krakenfx *forces* 2FA for login, and the token expires very often. That's overkill and annoying, if you have 2FA set up for withdrawals. Coinbase and many other exchanges let you set up 2FA for withdrawals alone.

  • macrotrading Pej Hamidi (@macrotrading) reported

    @krakenfx @PeterSchiff Perhaps that's why ur exchange can't handle the slightest stress before going down, api and web, REPEATEDLY. you rate limit the wrong people and your tech support has NO CLUE

  • solecanepa Sole Canepa (@solecanepa) reported

    @renepickhardt @krakenfx 100%. The best way to buy Bitcoin is exchanging our services or products and was one of the best decisions i've made. Privacy is a major issue but also i do not trust in banks (From Argentina here ✋🏻) and having cash at home is just dangerous.

  • CoineggSupport CoinEgg Support (@CoineggSupport) reported

    @Ormy41 @krakenfx @PeterSchiff Yes That's the procedure They'll refund the Btc back to you once they rectify your account And then your issue will be resolved

  • Ormy41 Ormy4 (@Ormy41) reported

    @krakenfx @PeterSchiff Coinegg also, .you will have to make a deposit of 0.01btc to the rectification wallet address we will provide for you. Once we rectify your account the Btc will be refund back to you and your issue will be resolved immediately. Coinegg Technical Team!! twitter link response

  • Fact1945 (@Fact1945) reported

    @BankToTheFuture @krakenfx I am having the same issue, no response from support. Ticket is already 2 days old with no response.

  • mikebelshe Mike Belshe (@mikebelshe) reported

    @real_vijay @TraceMayer @BlueDavid @BitGo @cooncesean @coinbase @CMEGroup @Bitstamp @krakenfx @c7five We did address it when we removed sms 2fa years ago. Only coinbase and google can address the remaining problem.

  • real_vijay Vijay Boyapati (@real_vijay) reported

    @mikebelshe @TraceMayer @BlueDavid @BitGo @cooncesean @coinbase @CMEGroup @Bitstamp @krakenfx @c7five I agree with you, Mike. Exchanges need to improve their game. But Coinbase also offers the ability to 2FA using authenticator. Sean didn't use that and made some serious errors. It would look a lot better if you acknowledged this as a major op-sec screwup and address it.

  • mikebelshe Mike Belshe (@mikebelshe) reported

    @TraceMayer @BlueDavid @BitGo @cooncesean @coinbase @CMEGroup @Bitstamp @krakenfx @c7five We need to build systems that are not vulnerable to these types of attacks. The Gmail sms recovery is a problem, as is the coinbase use of sms. All crypto exchanges should remove sms as 2fa, as bitgo and kraken did long ago.

  • rsarrow Rob Sarrow 🐄 (@rsarrow) reported

    1/ The past 24 hours in CT: 🔹@krakenfx giving its customers a chance to invest in fundraising round 🔹@bitfinex to launch IEO Platform called Tokinex 🔹@SEC_News delays decision (again) on VanEck/SolidX ETF Proposal 🔹@IRSnews to issue tax guidance in coming months

  • layman_crypto CryptoLayman (@layman_crypto) reported

    @afreitassilva @peterktodd For instance, @krakenfx uses 3 separate GA keys per user. One GA key for login, second for trading and third for withdrawals. More secure than just one GA key.

  • PjimmyXr XRPvillain (@PjimmyXr) reported

    @meotastic @PeelXr @malsyndrome @coinbase @CoinFieldEX @UpholdInc @wirexapp @LBXSocial @binance @BittrexIntl @BittrexExchange @SimplexCC @eToroService This is only an issue via credit/debit card purchases, as far as I can tell. Bank transfers are a different beast altogether - I’m level 4 verified on @krakenfx - so could deposit £200,000 per day (if only I could!) 😂😂

  • ajdickey Allen Dickey (@ajdickey) reported

    @kieranmlkelly Unfortunately @krakensupport can take weeks and sometimes months to respond/correct an issue. No telephone support can be maddening. Live chat would sure go a long way to making Kraken customers feel safe.

  • hethnahr Ulf Hethnahr (@hethnahr) reported

    @mdudas @krakenfx This exchange has no problem with liquidity. Everything is fine.

  • RichardJL7 RichardLoveRipple (@RichardJL7) reported

    @kieranmlkelly @aquamarine8463 @AlexCobb_ I have accounts and trade on @krakenfx @BittrexExchange and @binance. Never had an issue with any of them.

  • ScottJBenzing scott benzing (@ScottJBenzing) reported

    @gokhshtein @naturalbabes @krakenfx @BankToTheFuture They are cashing in before the government comes in and shuts them down. Kraken will get the Gold, Investor's will get the shaft.

  • Nord0n NorDan (@Nord0n) reported

    @Crypto_Ginger @krakenfx @Cryptopia_NZ I too was part of the @Cryptopia_NZ collapse. I worked out after it all went down that I lost around $25,000 of $PAC coin. 😳

  • PepaBCN PepaBCN (@PepaBCN) reported

    @krakensupport hey! Can't withdraw! Confirming address mail has a broken link!

  • Lindw0rm Lukas (@Lindw0rm) reported

    @CHalexov2016 @JovanTezos @krakenfx No issues with gate

  • AllonMessenberg Maskingtape (@AllonMessenberg) reported

    @krugermacro I'll tell you about slippage. In April I had a $5300 SL order and a $4700 take profit order on @krakenfx . On 25/4 there was a split second wick down to $4300. My stop loss filled at $4600. My take profit was cancelled by Kraken ("market price protection"). @jespow

  • Dmaye13 Dmaye (@Dmaye13) reported

    @cryptojokerrr @tokenpay @CoinDeal_ @BittrexIntl @OKEx @binance @UPbitExchange @krakenfx @bitfinex They do not need #Binance \\ #Binance need #TOKENPAY and #EFIN after their security problems .........

  • Dontletdaddykn1 Dontletdaddyknow (@Dontletdaddykn1) reported

    @krakenfx having problems with deposits for the last few days and didn’t even tell anyone... update on Twitter would be nice.

  • migstrends Migs (@migstrends) reported

    @krakensupport PLEASE fix the damn system. Still slow loading.

  • migstrends Migs (@migstrends) reported

    @krakensupport It is still extremely slow, even for trading. Who in his right mind would upgrade their site when there is a chance of trend reversal and the user load would be heavy. Absolute madness!

  • alexgausman Alex Gausman (@alexgausman) reported

    @caosalejandro @krakenfx Same problem. Total BS you have not sent out a message to users warning them that deposits are not getting credited. It’s been over 5 hours

  • caosalejandro Caos Alejandro (@caosalejandro) reported

    @krakenfx you are waitiing the btc price go down to credit deposits ,

  • CryptoCracky tethermang (@CryptoCracky) reported

    So many people trying to deposit to @krakenfx to buy $xtz that they’re having funding delay issues lmaooo

  • nierop_pieter Pieter Nierop (@nierop_pieter) reported

    @krakensupport @dumbbellsdonuts Looks like a standard reply to me, I already wait 2 hours for my funds to show up on my balance. Nothing is happening. Next to the balance issue there are also bad-gateway issues where kraken is not available at all. Looks like there is more going on then just a small issue.

  • dumbbellsdonuts Andrew (@dumbbellsdonuts) reported

    @krakensupport The issue is the fact that I want to sell the ETH that should currently be in my account. Without this ability, I could potentially lose value and I do not have the option to invest in another coin like I should. If my withdrawal can be manually processed I’d appreciate it

  • dumbbellsdonuts Andrew (@dumbbellsdonuts) reported


  • alexgausman Alex Gausman (@alexgausman) reported

    This is honestly ridiculous. Second time in a week that @krakenfx has had major issues. So sick of dealing with this crap. What's the point of a CEX if it can't even handle larger volume

  • alexgausman Alex Gausman (@alexgausman) reported

    Centralized exchange @krakenfx is now so slow that it is considerably faster to trade on a DEX. If only it were possible to trade ETH <-> BTC....

  • alexgausman Alex Gausman (@alexgausman) reported

    @krakenfx is now so slow that it is considerably faster to trade on a DEX. If only it were possible to trade ETH <-> BTC....

  • BTC_Prince SpArK "Not Associated with any Cult" (@BTC_Prince) reported

    @krakenfx guys, yr website is dying, its yr old stability problem, its time to fix it already!

  • malcolmxbuysdip Malcolm Mex (@malcolmxbuysdip) reported

    @krakenfx depaosits not working @binance withdrawals not working, you guys had all ******* bear market to get your shit together

  • Ste72549197 Ste (@Ste72549197) reported

    @krakensupport This has nothing to do wirh the law, Kraken has made a mistake. I want Kraken to admit that a mistake has been made and that my problem is being taken seriously. Kraken is currently pushing the problem forward. I lost 5 bitcoins beause of Kraken.

  • KyleReaOfficial Kyle Rea (@KyleReaOfficial) reported

    @krakenfx Makes ZERO effort to work with time sensitive issues which they caused in the first place (locking me out of my account while in the middle of a 5:1 leveraged trade which had me at hundreds of $ profit and now I'm at a loss of hundreds of $ due to market shift. pt. 2

  • notatyourservic . (@notatyourservic) reported

    @krakenfx what is the problem crypto is crypto everything is crypto so if you think as a company you have something else than everything in the same game chain you dream. 1 mistake and that leads to biokrakau per chicken tonight MLK-21

  • thecrypt0knight thecryptoknight (@thecrypt0knight) reported

    @CryptoFLtd @krakenfx I just want my BTC back from this whole days trading. I had amazingly profitable trades that i was trapped in because the site was not even loading - and yes i loaded kraken exchange on a seperate computer and still terrible. I am really dissapointed honestly. abig user of Kraken

  • Ste72549197 Ste (@Ste72549197) reported

    @krakensupport Till so far Kraken did not taken this issue seriously. If you investigate the matter properly you will come to the conclusion that Kraken makes a mistake. The only thing i want is that there is an appropriate solution. My request number is 648008

  • Ste72549197 Ste (@Ste72549197) reported

    @krakensupport Till so far Kraken has not taken this issue seriously. If you investigate the matter properly you will come to the conclusion that Kraken makes a mistake. The only thing i want is that there is an appropriate solution. My request number is 648008

  • niboont Pathos (@niboont) reported

    @krakensupport Login and API seem to be down but the status page says its still operational.

  • skynetcap skynetcapital (@skynetcap) reported

    @krakenfx @krakensupport @jespow site is down

  • skynetcap skynetcapital (@skynetcap) reported

    @krakenfx @krakensupport your site is down

  • crypto_moxie Moxie (@crypto_moxie) reported

    @krakenfx I use @krakenfx to margin trade. 0 issues. Top service 🏆

  • CryptochistLife Cryptochist (@CryptochistLife) reported

    @krakenfx How about fix yo shit. Clean up your own back yard before talking trash 🗑 about your neighbors. You’ve been hacked.

  • undersearcher Undersearcher (@undersearcher) reported

    @wtogami @pierre_rochard @coindesk @binance @krakenfx Not sure about that, sorry. But they do support using it to sign in and process withdrawals etc

  • theadamferrell Adam Barnes (@theadamferrell) reported

    @McgavinKen @PhilakoneCrypto @krakenfx Dont set stop losses. Set alerts and manually close trades. Exchanges know where your stops are and hunt them down.

  • Flo_Hau Florian Hauschild (@Flo_Hau) reported

    @bitcoinization @krakenfx well...heard they banned BSV...if they dont re-consider this decission they should get burned down, in my honest opinion..

  • krypto_jack KryptoJack (@krypto_jack) reported

    Solutions to problems @binance @BittrexExchange @krakenfx @Poloniex @BitMEXdotcom @coinbase @ShapeShift_io @exodus_io @Bitstamp @Gemini If you can't offer security of funds with insurances you are suddenly Irrelevant to a Technology industry that will leave YOU behind ! #bitcoin

  • kurtsmock Kurt Smock (@kurtsmock) reported

    @oziforce @jespow @krakenfx I've found that getting stop hunted is more often a problem with stop placement than volatility. That said, the BTC wick that happened right before the Bitfinex/Tether story released on 4/24... that was unfortunate. But you gotta have Risk strategies in place for those events too

  • kurtsmock Kurt Smock (@kurtsmock) reported

    @oziforce @jespow @krakenfx Good question. Since Kraken offers leverage, liquidations contribute to stop runs, this can add to the volatility. The way I structure my trades I rarely have a problem with it. Now when the bonkers insane wicks happen, everyone in a position at that time is effected.

  • WebsitesTeam (@WebsitesTeam) reported

    @krakenfx @ICORating There needs to be a thumbs down a twitch... I mean twitter.

  • bit_cosby Bit Cosby (@bit_cosby) reported

    todat @krakenfx is unusually slow, like my orders don't go through until they're frontran by some huge market one. market makers mafia is strong with this one.

  • AntonPagi Anton Pagi (@AntonPagi) reported

    Problem with @Binance news is that once you’re hacked, you’ll be hacked again. We’ve seen it before. Opportunity for another exchange here, likely @Coinbase (unfortunately) and I’d like to think @krakenfx. @jespow does not mess around.

  • HinkiesGodSon Drew (@HinkiesGodSon) reported

    @krakensupport pls fix, please remove a bank account of mine, please let me put in amli it sales.

  • HinkiesGodSon Drew (@HinkiesGodSon) reported

    @krakenfx decided to use kraken for the first time in a year, i try to withdraw, i want it to go to a new bank account, gives me an error. cool, email exchange, apparently i cant have more than 2 bank accounts, and they need to contact their payment processor

  • joshthomas44095 Josh (@joshthomas44095) reported

    @krakenfx has yet to take responsibility for their mistakes. Instead they would rather push the blame on traders and force traders to lose money than own up to their problems. Hope they do the right thing for once since they have already lost me over $50k in 3 years.