Kraken status: access issues and outage reports
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Full Outage Map
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
- Login (60%)
- Mobile App (20%)
- Transactions (13%)
- Website (7%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Bonn
|
Transactions | 19 days ago |
|
Zwischenahnerfeld
|
Login | 27 days ago |
 Yukon
|
Website | 28 days ago |
|
Tegernsee
|
Login | 1 month ago |
|
Melissa
|
Login | 1 month ago |
|
Frankfurt am Main
|
Login | 1 month ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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Rid (@ridplanning) reportedDay 34 @krakensupport and @arjunsethi still no help on my #ewt deposit. You need #eth network support for this token. Please help! @energywebx
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potatohead (@0x_bigbazookas) reported@krakenfx fix ink/tydro hole pls
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Nintron (@Nintron27) reported@AmpVoltage @QuaiNetwork @krakenfx The 14 day lockup actually has to do with Qi, the energy dollar on Quai. Because you can do native conversions between Quai and Qi for arbitrage (to keep Qi tied to the cost of production) this arbitrage takes 2 weeks to prevent manipulation. The issue is, miners can choose to mine Qi or Quai, if they could do so without any reward lockup it would break the arbitrage controller and be manipulated. That said though, there is the concept of LMTs (liquid mining tokens) which would make it where miners could mine to a contract their locked rewards, and essentially get a trade-able bond for their eventual rewards. Miners could then sell these bonds on a market, so they get paid instantly, and the person buying the bond would get yield on their investment.
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Gabriel Renaissansa (@GabrielsUnivrse) reported@krakenlistings @QuaiNetwork This is great, long-awaited news, but WHY is the Quai withdrawal fee so high? A 30-Quai fee (~1 USD) to withdraw? Ridiculous. Quai Network's network gas fees are about 0.3 Quai for a transfer. You can do better, @krakenfx. XLM gets a withdrawal fee of 0.001 XLM (~0.0002 USD) WTF.
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abxc (@abxc___) reported@SpursOfficial @krakenfx We’re going down
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IP (@IvanSpirit2017) reported@krakenfx $DOG $DOG $DOG NEVER LET ME DOWN
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Amedeor⚡∞ ₿ (@supbtc) reported@krakenfx No narrative just facts with internet computer protocol #icp . Everything onchain and interoperable . Blockchain compute on blockchain . No need for aws or gcp . Aws and gcp will be using icp to provide infra as a service (cloud engines) So either use it or lose it
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Rid (@ridplanning) reportedDay 33 @krakensupport and @arjunsethi still no help on my #ewt deposit. You need #eth network support for this token. Please help! @energywebx
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James Clinton (@ayinde086) reported@krakensupport You people really need to work on your customer service I’ve been delayed for 10 days over my withdrawal
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KNICKSTAPE (@ABSPORTS89) reported@tBushGaming @krakenfx Just registered SUPPORT THE BUSH
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Quanhong Chen (@QuanhongCh50259) reported@krakenfx Pardoning Changpeng Zhao would be a grave error; he would undoubtedly continue to engage in malfeasance—once again manipulating and defrauding the cryptocurrency market.
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BogDrakonov (@BogDrakonov) reported@krakensupport Sure. It's hard to collect data for as it loops too fast. The easy fix is to just not have trackers on your site at all. Privacy should be respected.
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Doug Aillm (@DougAillm) reported@DocumentingBTC @krakenfx This is the missing piece. CLARITY sets the rules, but you still need a bank inside the Fed system. Kraken getting master account access means crypto-native institutions can settle directly - no more custodian workaround. The rails just got real.
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Sandmark (@sandmark_news) reported@krakenfx disclosed it is facing an extortion attempt after two former support staff members improperly accessed limited client data affecting ~2,000 accounts (0.02% of users). No funds were at risk, systems were not breached, and the individuals were quickly identified and removed.
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Arek Sojka Sojka (@SojkaArek) reported@zachxbt @krakenfx @Payward Hello. Could you help the community in my country, Poland? Where money was siphoned off from the Zonda exchange, where thousands of people lost millions of dollars in life savings?
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©️ 🏆 (@toDAREis2DEAR) reported@SpursOfficial @hotspurjh @krakenfx Look, we’ve been through enough **** this season without you putting the ******* lineups numerically in this appalling system. Sort it ******* out
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Coombesy (@COYS_Coombesy) reported@SpursOfficial @LastWordOnSpurs @krakenfx Already looks more balanced. What ******** was the last 2 managers doing?
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Rid (@ridplanning) reportedDay 32 @krakensupport and @arjunsethi still no help on my #ewt deposit. You need #eth network support for this token. Please help! @energywebx
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RAREMINTS (@raremints_) reported🚨 @krakenfx is under threat of "extortion." The crypto exchange's Chief Security Officer announced on X that a criminal group was threatening the company. He assured that Kraken's systems were never breached and that customer funds are safe. Other crypto exchanges in the past, like @coinbase, have faced similar issues.
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Thémis (@tisisdike) reported@CoinDesk @krakenfx @willcanny99 It’s your job to report on informant things before they become a problem
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Gaius ♦ (@0xGaius_) reported@jussy_world @kucoincom @krakenfx CEXs to avoid.🫡 Kraken being one of them is actually sad because they got access to the federal reserve!
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FRG (@fabgenovese) reportedAt this point @krakenfx is unusable in Italy. In the last months they kept asking for: - Bank statements - LEI number (which you have to pay for) - All sorts of ****** documents We provide them, they keep asking. Make you feel like a criminal and lose a shitton of time. Terrible!
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Jordy Meady (@jordyymeady) reported@spurshalf100 @SpursOfficial @krakenfx Kimsky made errors in 1 games, Vicario loads of games
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De Flandres (@Pacifica2525) reported@LiteStrategy @krakenfx What he/she meant to say was: "OG crypto, Litecoin, developing DeFi L2s, including yield opportunities, with optional privacy, gaining institutional level attention, without being a Proof of Stake coin." Now, all we need are crypto exchanges to support MWEB for Litecoiners.
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digital mine ⚡🤖👨💻 (@digital_mine_) reported@krakenfx can you please reply to your support request rather than just let your customer wait for ages with their coins in the limbo thanks
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Branxi (@OG_Branxi) reported@zachxbt @krakenfx @Payward I’d like to believe it was just a mishap as this kind of news definitely doesn't help with the upcoming Kraken IPO
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𝕿𝖗𝖊𝖓𝖙 (@Newqed) reported@BarstoolYak @krakenfx This was a terrible celebration
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MRT priv/acc (@wat4rog) reported@c7five @krakenfx What customer information does your CS staff have access to? Perhaps only restricting access to need to know information? E.g. they should not have access to phone, address, ID or even full name unless their task requires it?
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Detective Pikachu (@Sweetycrem) reported@krakensupport Good morning, please I bought usdt on your platform about an hour ago using my linked chime bank account but till now, the usdt is not available for me to withdraw, please I'll like to know if there's an issue with my account.
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Farmer Moe (@Farmer_Moe02) reported@i_joeking @Dave_LFG @krakenfx That’s fuking wild we need some crazy **** to happen