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Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
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Website (41%)
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Mobile App (32%)
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Transactions (18%)
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Login (5%)
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Withdrawals (5%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Santa Fe |
Website | |
 Cuauhtémoc |
Mobile App | |
 Mississauga |
Website | |
 Pordenone |
Website | |
 Carlet |
Website | |
 Chartres-de-Bretagne |
Mobile App |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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Dusty Traveler
(@GarrettLucas) reported
@krakenfx Just got notified that my 1099 is ready but the email doesn't specify how or where to get it and I don't see it on your website. Can you point me the right direction?
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SantOs107
(@RaSh1d07) reported
@khaligm1 @krakenfx U mean down not up hh
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FelixMan
(@PauloFe92270654) reported
@krakenfx the BabyDogeCoin family asks for your support in listing the coin
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Daniel. R. Silva
(@halleypoker2020) reported
I've been waiting for an answer for 7 months. your help please. 4/4 @krakenfx @krakensupport #Kraken #KrakenSuppport @jespow
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LTC J (Not financial advice)
(@LITECOIN_J) reported
@GeorgeBLE17 @krakenfx @solana Here are the instructions : 1) Sell Sol 2) Buy Litecoin 3) Problem solved Not financial advise!!!
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Pocketfighter13
(@PocketFighter13) reported
@krakenfx Been trying to connect three different bank accounts and none of them will work with your app I’m sure I’m not the only one having this problem
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Daniel. R. Silva
(@halleypoker2020) reported
Hi #Kraken, @krakenfx In 2017 I made a BTC transfer to my BCH Kraken wallet and it never came. You answered me that it is not possible to obtain the private key, but I urgently need that money. Can you help me get the 0.16525112 BTC transfer back ??? @krakensupport @jespow 1/4
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Tony
(@MightyMouseGym) reported
@krakenfx Are my funds live now? If I need to buy something on kraken or deposit money there’s never an issue, but when I am trying to get MY own funds it’s an issue?
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Jeff Lebowski, Esq.
(@JeffLebowskiEsq) reported
@pawanrising @krakenfx Anyone using Kraken in the UK? 🇬🇧 No issues with GBP transfers from / to UK banks? Is Kraken better than Binance?
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NoWind
(@_NoWind_) reported
@FlareNetworks @SparklesNFT Sadly our $sgb is still locked up by @krakenfx and we can test ****. Meanwhile they are swarming the exchange with tens of Polkadot tokens… Where is the free market ecosystem? It is all BS.
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M.kkkkshhi
(@kkkkshhi) reported
@krakenfx @solana Help me right now
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ComeOnMains
(@ComeOnMains) reported
WTF $SGB and @krakensupport still no distribution. Can anyone please explain this @SongbirdComm. This is getting so retarded.
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Colin | Professional (🦧,🦍)
(@ColinLieb) reported
@0xBender Same thing (w/o the re-login) happens with the @krakenfx app 🙉
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ALEM
(@escuchaalem) reported
@krakenfx $KSM price is pretty low right now, and I want to buy it, but I'm afraid of the fact that this KSM|USDT down-trend may continue instead of bouncing from its support. Will see
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rashad
(@rashad_xo) reported
There are a lot of potential winners in this category - but I think @krakenfx might just have the absolute worst sign-in/login UX I've ever seen. Incorrect error messages, "approving devices" and having to login twice? 🤮 c'mon guys
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FelixMan
(@PauloFe92270654) reported
@krakenfx the BabyDogeCoin family asks for your support in listing the coin
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BTC5Ever
(@BTC5EVER) reported
@danheld Been on @krakenfx since Jan 15, 2021 and traded almost $5M in that time. But if you-as Director of Growth Marketing-can't understand that this is not an issue of censorship but rather an issue of disinformation and responsibility of platform, then I'm over Kraken's exchange. GL.
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Alex Gladstein 🌋 ⚡
(@gladstein) reported
@mt_1466 @krakenfx Do you think it's possible that by that point, the L2s will be sufficiently built out so that it won't be a problem for your daily user? Cash App just added Lightning, for example. As have several major exchanges. We're still early.
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Crypto Prince
(@CryptoP83662052) reported
@TronixTrx @krakenfx @trondao Someone please help me with trx please please please. TNvF1QiVtNBshctorEWmbSwMDDiRMQrPiR
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DanInTheArena
(@daninthearena) reported
@sairarahman I had no issues w/@krakenfx
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Serg Gulko
(@serg_gulko) reported
@krakenfx 2022 is here. Where are you with Lightning support? Still TBD?
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Mohammad sadeghi
(@Mohamma61378461) reported
@krakenfx @solana Hello, can you help me financially?
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Neil MacColey
(@NMaccoley) reported
@krakenfx Other exchanges somehow go to meet their customers, taking care of them. Why do you refuse to help me ? ! After all, support is needed in order to help. I'm not asking for much. I just need you to cancel the transaction.
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Vincent okpeke
(@bestfix123) reported
@krakenfx This is not a typical fly by night project. DBA is a product of a regulated and licensed bank. It's the first bank to openly support crypto technology. Your investment in DBA is tantamount to holding a stake in DafriBank. Before you invest please Google DafriBank and its founders
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Beans & muffs are the new bread and circuses
(@TheLibertine12) reported
@krakenfx I opened a ticket 2 months ago and still no reply despite 5 follow ups , who can i contact to get this issue resolved?
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Goldstar Africa
(@goldstarafrica) reported
@krakenfx New Yorkers can trade here hope the company is working on it?
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pBerne
(@pbe_84) reported
@krakenfx @solana I'm looking for a blockchain with all the token of Ethereum network, low fees and working 24/7
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king_crypto88
(@king_crypto88) reported
Switched back from @cryptocom to @krakenfx They may be growing up but the offered services are dramatically going down. Terrible in all aspects. I'm not going to even mention the people from the customer support. Never ever want to deal with them again.
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Ririsama
(@RirisamaFR) reported
@krakensupport Hey @krakensupport, it's me again. There are errors in your last Kraken Intel & Insights report (ex : "ETH would have to rally +71% to test resistance at $3,886 and correct 41% to test support at $2,268").
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Chris Sandro
(@sandrocjd) reported
@RetoBcn @krakenfx @akashnet_ I staked mine in Cosmostation, they have support for Ledger hardware wallet.