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Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
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Website (33%)
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Login (33%)
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Mobile App (20%)
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Transactions (13%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Aschaffenburg |
Login | |
 Rio de Janeiro |
Transactions | |
| Munich |
Login | |
 Ealing |
Mobile App | |
 Zaragoza |
Mobile App | |
| Barcelona |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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Apritune
(@apritune) reported
@krakensupport @krakenfx After a day my deposit not came to my account, I deposit my earning this site and they don't gave my money. I have handicapped mom and she's health is bad couple of days, If someone reading this tweet please recommend a lawyer because I'm suing this site.
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raphang
(@AnglioR) reported
@krakenfx it is imperative to support the LUNC community…you need to be more supportive of your customers…embrace token burning…one of your clients
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Boris
(@sokcho2028) reported
Dear @krakenfx - love your service and standard of client care. Am wondering: are all USD balances in our accounts protected in the event of any insolvency issues? I hold a few million USD in my account with you and cannot find an answer to my question in your FAQ. @jespow
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Guitarman |#moonsama| #TFA|
(@Guitarman7202) reported
@krakenfx When will @krakenfx rectify my issue. Ive deposit SDN into my @krakenfx wallet. Yet due to their system error, it didn't reflect on my wallet.. but transaction shows completed on their system. The staff mention they need to manually transfer the tokens. It's been the 3rd day
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Apritune
(@apritune) reported
@jeremyrwelch @antoniogm Crypto is melting and thanks to @krakenfx I lost money and your agents just offer to gave me KFEE (even this thing they gave after 2 weeks) instead my lost because your deposit problem 3 days ago. Also I still can't get my money.
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Guitarman |#moonsama| #TFA|
(@Guitarman7202) reported
@krakensupport Hi, the Ticket #8701701 .. and I've spoken to 3 support staff. All mention that there was an internal error on @krakenfx , but things are rectified. But staff are manually transferring the tokens to those affected. And they cannot guarantee the time or date that it will be done.
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satoshi nakamoto ☣️🧅⚡
(@SatoshiNkmt) reported
@krakenfx Why dont you secure your clients by delisting all the garbage from your exchange?
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DeniM
(@DM74798496) reported
@SolitonSpeed @veyEvlat8 Hmm. Still wondering why I am still at #Krakenfx when do not support the #lunccomunity in this way...
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James Greene
(@Greeene_J) reported
Yo @talktoBOI (I hope you’re a real person), any chance you can increase character limit for payee payment references? It’s currently a problem for me sending 💵 to my @krakenfx account. Thanks
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𝕋𝕙𝕚𝕓o
(@thib0o0) reported
@krakensupport are scammers, I sent 12000 TRX received and sent directly to their wallet at the reception, but never received anything in my app, they complain of a generalized problem that no one other than me complains about
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Bulut
(@bltbey) reported
@krakenfx Merge is working!
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Apritune
(@apritune) reported
@thib0o0 @krakensupport They told me same **** for days, and no help.
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Follow The Moni
(@followthemoni) reported
@krakensupport give me my money back. Since February I have been waiting for a Funds Recovery process. But it’s not possible that in 8 months you can not recover my funds that are in your accounts. Is the process complicated? Nah. Tether support did it in five days. @krakenfx
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Guitarman |#moonsama| #TFA|
(@Guitarman7202) reported
Seems like @krakenfx has some issue. Ive send my tokens to @krakenfx . In their system they can see its successfully deposit. But they have a system error which cannot reflect in the system. After the rectification, they need to manually transfer the tokens by their staff.
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Apritune
(@apritune) reported
@elonmusk In any change you can ban @krakenfx Twitter account? 3 days ago an a error in they system and still they not gave my money and since drop in crypto prices I lost money for their error. Thank you man.
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Grayson
(@DanThePokeMan) reported
@krakensupport can someone please help me? I had bills due 2 days ago and deposited crypto to sell to pay them as I got laid off. No one is helping me. What is going on
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BurhanK61.eth | Dotsama
(@BrhnKcby61) reported
Alert 🚨 The $PARA tokens I sent from @krakenfx were not credited to my account. When I ask, it says that there is an error and trying to fix it, but my tokens have disappeared. Please do not send your #PARA tokens to Kraken. You risk losing your Tokens. @yuboruan @ParallelFi
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Horace Freeman
(@HoraceFreeman4) reported
@krakenfx please fully support $LUNC off chain burns. Thanks
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Vinh Tran
(@VinhTra39630740) reported
@krakenfx Merge is working!
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Betijohn9
(@betijohn91) reported
@krakenfx Hi I need money Please send me token as an airdrop or nft with worth 3 million dollars to this address 0xF993C160dB796331fFcd52ba4CC97165aC217357 Help as much as you can Spread your kindness 🌷🌷🌷
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Crypto Guru
(@crypto_guru012) reported
@DonBarang @krakenfx @LunaticsToken Hey I’m really interested in working with you,please shoot me a DM 📩
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Apritune
(@apritune) reported
@krakenfx And using your site throwing your hard-earn money away, literally they don't help you an a issue. Even they don't respond me over a day.
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Apritune
(@apritune) reported
@krakensupport 3 days and no respond, also LTC price drop and they don't say they cover my lost because error in their side.
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Mubariz
(@Mubariz24) reported
@krakenfx Please Support #LUNC with OFF-CHAIN burn tax also 🙏🙏🔥🔥
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Mr.C-Gasm
(@TheCryptoGasm) reported
@Cryptoworld8888 Couldn’t agree more. The minute I saw Kraken launched for exchange trading, I trade almost exclusively on @krakenfx and they are hands down the most secure and legitimate exchange I’ve ever used. I thought be last with Coinbase and Binance. There’s more to @EthereumPoW.
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Kalista anggraini
(@kalistanggarini) reported
@apritune @elonmusk @krakenfx The web3 community is getting ruined by these unfortunate events, but you can actually recover what you lost on your crypto wallet if you have the transaction ID and some evidence, inform Marsx_tools on Instagram he will help you, like he helped me the other day
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Devendra Hyalij
(@devendrahyalij) reported
@krakensupport I tried u guys refused to help, that’s why I’m trying to elevate this issue in public :(
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Manuel Hernando
(@manpomer) reported
@Aprilstrickleer Thanks April but Customer Support it will solve... but too late. I cannot recommend Kraken because in 2022 is not serious kidnapping client's funds for 3 days @krakenfx @krakensupport
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Guitarman |#moonsama| #TFA|
(@Guitarman7202) reported
If you are in a urgent situation where u need to change your tokens to usdt, please don't use @krakenfx now. They have an issue backend. Where their wallet doesnt reflect some of the transactions. And they need to manually transfer the amount to your wallet. Take note.
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Manuel Hernando
(@manpomer) reported
I recommend not to use Kraken. Funds kidnapped after 3 days, with no solutions, with no answers either possible time of resolving. Last update: maybe the kraken error will left me without my funds for more than a week. In fact, they should be banned. @krakenfx @krakensupport