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Kraken

Kraken status: access issues and outage reports

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If you are having issues, please submit a report below.

Full Outage Map

Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

  • 36% Mobile App (36%)
  • 29% Login (29%)
  • 21% Transactions (21%)
  • 7% Website (7%)
  • 7% Transfer (7%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

CityProblem TypeReport Time
Province de Liège Mobile App 3 days ago
Mannheim Mobile App 3 days ago
Paris Mobile App 3 days ago
L’Étrat Login 3 days ago
Paris Mobile App 3 days ago
City of Brussels Transactions 9 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

  • ARibbitFromAfar
    Ribbitch (@ARibbitFromAfar) reported

    @krakenfx @krakensupport Tell your support bot to get me to a human. It’s been over two hours

  • gfl123151
    撸猫大地 (@gfl123151) reported

    @krakenfx Why can’t I log in today? Is this the case for all users in China?

  • CryptoMemeRaj
    Raj (@CryptoMemeRaj) reported

    @krakenfx @PaywardServices @money2020 soho house while my **** is down.

  • enni_nator
    Ennina†or ☧🪢 (@enni_nator) reported

    @Ruben20481 @krakenfx i cant neither. they say its only when you have android 15 but they will fix it soon

  • ReHell_Gaming
    ReHell (@ReHell_Gaming) reported

    @LaydeeyBug @krakenfx What's the next step? Have you contacted support or taken any action?

  • cryptoshark0x
    Crypto Shark Trading (@cryptoshark0x) reported

    @CalmnessWithin @krakensupport Same issue on my side currently

  • Perafunk
    Lorenzo (@Perafunk) reported

    @FabrizioRomano @krakenfx @FIFAWorldCup Boooo **** off

  • EmmanuelInvest
    Emmanuel – Big Tech & AI Investor (@EmmanuelInvest) reported

    Retail investors are taking more control of their portfolios, @krakenfx CEO @DavidLRipley tells @Courtenay_Brown. "A big part of what we're trying to do ... [is] give individuals the same tools, the same data information that big institutions can have access to." #AxiosAMLive.

  • SynapseProtocol
    Hypercall (by Synapse) (@SynapseProtocol) reported

    @macdegods No options in that feature set? These have consistently been Robinhood's single largest trading revenue line item *since they launched* and every other brokerage that breaks them out. CB acquiring Deribit + other crypto native platforms adding support (see @Bullish + @krakenfx pushes) SPX options alone turn over a month's worth of *all perp volume globally* every single day Feels like they have to be part of any "everything app", no?

  • 0x55666
    Theo (@0x55666) reported

    @krakenfx Why are my funds frozen after depositing from Binance to Karken? Please help me resolve this.

  • GarryHowark0k
    Garry Howard (@GarryHowark0k) reported

    @IvFisk @krakenfx @krakensupport They won’t even ******* say ****. They scamming people

  • nina1174
    nina (@nina1174) reported

    @krakenfx What's wrong with your system? My funds have been stuck for 2 days and nobody is helping or responding. Anyone reading this, please becareful with your money on kraken. I think they are purposely freezing access to our money.

  • BIGBOSS_BRK
    GG Bond (@BIGBOSS_BRK) reported

    @krakenfx When will the APT chain support USDC? I see that the APT chain already supports USDT, but not USDC.

  • nuktedan
    yasemin çelik (@nuktedan) reported

    @krakensupport I tried different support channels without much success in resolving my concern. Eventually, I received guidance from @AegisCipherHq, which helped me sort out the issue.

  • jufacai8
    暴富小王子 (@jufacai8) reported

    @krakensupport Please solve my problem. No one has been dealing with it.

  • lullalelomera
    .... (@lullalelomera) reported

    @krakenfx What about my account when you ll unblock? No support no email reply

  • lullalelomera
    .... (@lullalelomera) reported

    Anyone can help me get my account of @krakenfx unblock after card used its restricted for no reason and now no response from last 24 hours..any help is appreciated

  • juliano_sonego
    SONEGO⚡️ (@juliano_sonego) reported

    @krakenfx What a ****** service,@kraken this new pix deposit company!!! Before it worked fine!!! Don't move on a team that's winning !!payamigo sucks

  • LaydeeyBug
    Laydeebug “lexoraux.com” (@LaydeeyBug) reported

    @krakenfx YOU ARE TERRIBLE. You are holding my withdrawal for no reason. I’ve sent a dozen emails and you’ve not responded to a single one. I want my funds today, and tomorrow I’ll close the account. You are scammers.

  • jkc0le
    J (@jkc0le) reported

    @krakensupport @Rvn_net Your support queue is current over 500 minutes to speak to a live agent. I've had funds stuck and an open ticket for two weeks, where I've been told it has been escalated. To date your team can't tell me what the issue is or if my funds are even available/secure still. Wtf guys

  • XSpark10
    FTF 📜 (@XSpark10) reported

    @inkonchain @krakenfx you need to be knocked down a peg. "Clawed back" a few feet. Thieves!

  • GarryHowark0k
    Garry Howard (@GarryHowark0k) reported

    @krakensupport PLEASE STOP USING KRAKEN APP. THEY ARE SCAMMING PEOPLES MONEY. NY ACCOUNT SAYS ‘Access Limited for no reason and I MAKE A REPORT to the email and chat support. They still don’t give me my money. It’s the worst app ever. I wish people wake up.GIVE ME back my MONEY

  • Muhamma_dSohaib
    Muhammad sohaib (@Muhamma_dSohaib) reported

    @KrakenInsto @krakenfx @tempo Very bad service

  • CryptoTaxG
    Block Tax (@CryptoTaxG) reported

    @CoinDesk @krakenfx 56 million forms, a third under $1 — this is what happens when you tax micro-staking rewards and dust payments as ordinary income at receipt. The fix isn't better reporting software. It's a de minimis threshold and a rethink of when staking income crystallises.

  • BooneW
    boone (@BooneW) reported

    @krakenfx Funny you had no problem letting me deposit my USD, only with me withdrawing the coins I bought to my personal wallets...

  • RoneShoshona
    ShoshonaRone (@RoneShoshona) reported

    @enni_nator @krakenfx Go look on Reddit they locked Mass amount of people out of their funds and then play games with customer service

  • cryptoshark0x
    Crypto Shark Trading (@cryptoshark0x) reported

    @krakensupport hello, I'm having issues with your app as it isn't loading. Please help I have already deleted the cache, reinstalled the app and now I cannot even log in after having reinstalled the app on android. Could you please help or tell us what is going on currently?

  • lullalelomera
    .... (@lullalelomera) reported

    @krakenfx Fix my account i need money back 😭😭😭

  • BooneW
    boone (@BooneW) reported

    @Fakk2 @KeanZkp2p @krakensupport The Kraken support account was legit, yes

  • Nitkama
    Nitin Danak (@Nitkama) reported

    @krakensupport now I am seating here and no one replying or providing any information and telling me sensitive information, they have no clue what they are doing, No agent on their Kraken Pro support chat, I tried for the whole day