Kraken status: access issues and outage reports
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Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
- Login (58%)
- Transactions (17%)
- Website (8%)
- Mobile App (8%)
- Transfer (8%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Transfer | 8 days ago |
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Transactions | 8 days ago |
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Login | 18 days ago |
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Transactions | 1 month ago |
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Login | 2 months ago |
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Website | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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Starborne ✨🛸 (@incmarines) reportedGood afternoon @krakensupport @krakenfx Just a polite one-month follow-up on Ticket #155018495 and the #PulseChain USDC recovery. I’ve been a long-time Kraken customer and have now waited 16 months total. I remain happy to pay the standard recovery fee immediately (plus I already sent PLS for gas). This is a simple manual send-back on an EVM-compatible chain. Any update or timeline would mean a lot. 🙏 Happy to resolve privately. Thank you for your help! 🫡
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BlockBusiness 💹 (@blockbusinessOF) reported@krakenfx @MoneyGram DO NOT USE KRAKEN, THEIR SUPPORT IS HORRIBLE, THEY KEEP STALLING YOU UNTIL YOU GIVE UP. DO NOT USE KRAKEN, DO NOT USE KRAKEN
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lee osio (@sebjay) reported@Gulhayo_Ruzieva @krakensupport I had the same issue last week, have you been able to get any legal help?
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Lea Thompson (@LeaT_Design) reported@ChainLinkGod @xStocksFi @krakenfx hell yes but where's the actual ******* settlement layer for this ****
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InterWorld (@interworld_io) reported@krakenfx Probably back down again since we can't just consistently go up right now.
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BlockBusiness 💹 (@blockbusinessOF) reportedDO NOT USE @krakenpro @krakensupport @krakenfx , THEIR SUPPORT IS HORRIBLE, THEY KEEP STALLING YOU UNTIL YOU GIVE UP. DO NOT USE KRAKEN, DO NOT USE KRAKEN
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(aze) loustqqq Σ: (@loustqqqq) reported@krakenfx Hey my money is stuck for no reason can you fix that
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RationalGaze (@RationalG) reported@OG_Branxi @krakenpro @krakenfx I wondered why I don't have the leaderboard part in my screen. Thanks for the info 1.5M points wtf lmao
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Sean Walters (@SeanObud111) reported@danheld @krakenfx Protect sensitive customer data first
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NEX (@Macdm1982) reported@krakenfx @Krak @krakensupport 3- this is not the customer service I would expect from a company of your standing, one I have used corporately for many years. I've recommended you to many people over the years but this leaves a bad taste. How it can take 4 days to resolve a simple issue that yes people have
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Rareon Alpha (@rareon_alpha) reported@krakenfx Counting down to something big, huh?
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Khouli (@Khouli67) reported@krakensupport I just tried this however I am not able to even login now
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Chris Hamberg (@reFleXiveLogiK) reported@krakensupport I don't have an error report because it has literally never broke like that. Even though it is a long lived server that has been running for over a year collecting Xtrain. The connectivity just stopped. The socket stopped, the assets failed to update, but my LAN was stable
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Supersavv (@supersavvv) reported@Funnyhoodiecli1 @krakensupport Did they fix your problem? I’ve had 2700$ cash instant withdrawal not process + 1500$ ETH transfer not process and it’s been over 24 hours
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Vulture (@valleyvulture6) reported@Tradermayne @Breakoutprop @Krakenfx I don’t know why I didn’t try this sooner. Freaking awesome platform, mayne. Thank you for your service.
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Bobby Yeck (@YeckBobby84939) reported@SmartShotUS @mwturetzky @krakenfx It's even worse under Decentralization, because then there's No Accountability and No Recourse, but this is what people want in the future, no customer support, no recourse when fraudulent transactions occur, and no Accountability 🤔 Good Luck humanity 🙄 y'all wanted it.
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⚔️ ᴿᴱᴵᴳᴺ ᴿᴬᴳᴱ⚔️ (@DARK_AGE_RAGE) reportedAnother day of being unable to access my money or crypto… do better @krakenfx @krakensupport
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BlockBusiness 💹 (@blockbusinessOF) reported@krakensupport i need support please
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Watttttt (@Funnyhoodiecli1) reported@krakensupport Fix the ******* site bro
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Noway no how (@NoHow17358) reported@_Z3r0wTraders @krakensupport @KrakenDesktop support!!!
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Marco (@MarekCEO) reported@krakensupport @polyced Why Kraken pro app is down
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Supersavv (@supersavvv) reported@arjunsethi @krakenfx My funds have now been frozen for hours by you guys. Is my issue going to be resolved or has my money been stolen from me?
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goyim (@aymane_eth) reported@SailorManCrypto @breakoutprop @krakenfx this **** is so disgusting bro I have 2 accounts with them, makes me sick these mfs need to be held accountable
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perahodlr (@perahodlr) reported@MoneyGram @krakenfx This is nice, are you working with other exchanges for the same?
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kzer_AI (@kzer_ai) reported@krakenfx @pcgamer At least Runescape coal has a working blockchain
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cointivity (@cointivity) reported@brian_armstrong I’m no longer a “customer” - I know a drop in a bucket. I think it’s time CB goes back to its roots, just be a simple BTC or KAS wallet and leave the rest to @krakenfx
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Ross (@ashfromua) reportedCoinbase is down for more than 3 hours. Lmao, so happy I left @coinbase for @krakenfx. Literally the worst exchange to trade on.
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Rid (@ridplanning) reportedDay 62 @krakensupport and @arjunsethi managed to get some help on my #ewt deposit. You need managed to recover half of my lost tokens for the $200 fee, but still awaiting the recovery of the remaining. Please help! @energywebx
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AdeXBT (@AdeXBT) reportedCalling out @inkonchain @krakenfx @tydrohq Over 36 hours ago, Tydro made an announcement about freezing users' funds, all $455M of it. Tydro claims they noticed an oracle issue; Tydro routes through the Aave pool. All deposits appear on Aave. Aave is functioning properly, but Tydro has frozen all markets and is holding users' funds. Their last tweet was 36 hours ago. The level of unprofessionalism from these projects is getting out of hand.
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Uncle Rico (@PoolRaidCom) reported@Gunghobased @krakensupport Seems they’re working on resolving the issue