Kraken

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Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Kraken Outage Chart 01/28/2026 00:35

At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

  1. Mobile App (40%)

    Mobile App (40%)

  2. Website (35%)

    Website (35%)

  3. Login (15%)

    Login (15%)

  4. Transactions (10%)

    Transactions (10%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United KingdomEaling Mobile App
SpainZaragoza Mobile App
SpainBarcelona Login
FranceNancy Login
United StatesAtlanta Transactions
United StatesNaples Website
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

  • oldmisterhop . (@oldmisterhop) reported

    @Lina_CryptoA @krakenfx I Think the same ****.

  • SorareTogether 2gether (@SorareTogether) reported

    @krakensupport I changed my living country. I finished succesfull the KYC. Then I had again send 2 times documents, bills. I have no time for this. We have year 2025. Crypto com same problem, but finished in one step in few minutes.

  • gurdpips AEB (@gurdpips) reported

    @krakensupport Hey kraken support. I'm waiting in live chat bc or a specialist to help with my issue and it's been saying I will be connected within 3 minutes for the past 1hr and a half now. Can someone please help me with my issue as it's a bit annoying waiting this long. Thx

  • REVIVAL0922 SAMO (@REVIVAL0922) reported

    @krakenfx ****.

  • loo_here loo (@loo_here) reported

    @WClementeIII I’m so sidelined - no way to get access But bodes well for @krakenfx

  • iwinbitchhd iwinbitch (@iwinbitchhd) reported

    @krakensupport tells me to withdraw in the next 72 hours, but too dumb to realize they closed my account so I can't withdraw. Just give me my ******* money! Scummy *** pos site.

  • Hxman1ty Humanity (@Hxman1ty) reported

    @krakensupport is the best support team in the entire crypto exchange space. I had a problem with withdrawing my funds, they solved it within 72 hours. Keep up the good work!

  • BulldozerMma Bulldozer_MMA (@BulldozerMma) reported

    @krakensupport Missed the mark doesn’t even describe how unprofessional and frankly terrible your support is. You have time to tweet but not reply to support emails. I will be closing my account and every family member will be following. You guys are fake support no other way to put it.

  • 0035lucky Michella (@0035lucky) reported

    @P_Filipov @krakenfx Poor. 2022 is down all year.

  • gerdcastan gerdcastan (@gerdcastan) reported

    @krakenfx @saylor Nope. With a block every 10 minutes, light speed even prevents it in the solar system.

  • BenyaminRCt beni (@BenyaminRCt) reported

    @krakenfx Down

  • foolsbookie The Fools ****** (@foolsbookie) reported

    @hamish_mcalpine @krakensupport They have always had the best customer support in the industry

  • smart_kings12 ChukwuEbuka (@smart_kings12) reported

    @Whale_Guru @krakenfx We can not access kraken @krakenfx in Lagos Nigeria 🇳🇬

  • onceagainkelly Kelly (@onceagainkelly) reported

    @NakaMoBTC @krakenfx I've been in this situation before and you were told you would receive a bypass code but didn't, I would suggest contacting the customer support team again and explaining your situation to them. They may take an extra authentication step and then provide you with a bypass code.

  • gurdpips AEB (@gurdpips) reported

    @krakensupport could I please have an update to my deposit issue. It’s been 5 hours and my deposit is still on hold. I would really appreciate this issue to be fixed.

  • iwinbitchhd iwinbitch (@iwinbitchhd) reported

    @krakensupport literally just scammed me of my money what the actual ****? Closed my account with out telling my why, and I never received my cash withdrawal.

  • DavidHy71061841 David Hyde (@DavidHy71061841) reported

    @krakenfx It seems all the reviews I read have had problems I'm not willing to get into trouble with money

  • FF_FergSports The Salmon 🍣 (@FF_FergSports) reported

    @krakenfx might actually have worse customer support than @coinbase and that’s hard. Every employee on this team needs fired. They are horrendous

  • Ghostbanned7 Ghostbanned Ӿ 🇬🇧🤝🇺🇦 (@Ghostbanned7) reported

    @kranzj88 @BTC__Blockchain @krakenfx Absolutely. It's the one missing piece I regret we can't have in Nano. And thus why I don't JUST support Nano - but also those coins which allow people in authoritarian countries to have some mechanism of escape.

  • Gabrino30 ⚔️HERO BULL ⚔️ (@Gabrino30) reported

    @hdnakum @deadrightdove @krakenfx I think it's ok so far, cex will come with an influx of people and Kujira has to be ready with all systems working smoothly. That's why I think the Kujira team doesn't push for it yet.

  • ndastrange arindaaryudhika (@ndastrange) reported

    @vinsta76 @krakenfx Yes, their service is really good, so you should now thank them for protecting your money well.

  • gurdpips AEB (@gurdpips) reported

    @krakensupport Hey kraken support. I'm waiting in live chat bc or a specialist to help with my issue and it's been saying I will be connected within 3 minutes for the past 1hr and a half now. Can someone please help me with my issue as it's a bit annoying waiting this long. Thx

  • TimothyHeinrich Tim Heinrich (@TimothyHeinrich) reported

    @krakensupport So the answer is yes, it is reduced by 30% per your support pages…make no sense guys…very shady

  • BulldozerMma Bulldozer_MMA (@BulldozerMma) reported

    @krakenfx probably the worst customer support in the crypto business. Comparable to @CashApp and their fake support.

  • jonijonismee joniisme (@jonijonismee) reported

    @krakenfx i lost a lot of money 🥲 can you help me

  • This_Nayef Nayef (@This_Nayef) reported

    @krakenpro @krakenfx For me I don't see anything like customer support on kraken, its helpful and quick response and they don't let you go until your problem fix

  • FragdenOnkel Krypto Krypto 🇻🇳🇮🇶🇱🇾🇦🇫🇨🇺🇬🇹 (@FragdenOnkel) reported

    @krakenfx You can't print XRP. Bitcoin is being printed with every Block.

  • gurdpips AEB (@gurdpips) reported

    @krakensupport could I please have an update to my deposit issue. It’s been 5 hours and my deposit is still on hold. I would really appreciate this issue to be fixed.

  • gurdpips AEB (@gurdpips) reported

    @krakensupport Hey kraken support. I'm waiting in live chat bc or a specialist to help with my issue and it's been saying I will be connected within 3 minutes for the past 1hr and a half now. Can someone please help me with my issue as it's a bit annoying waiting this long. Thx

  • cryptonathan76 Nathan $imone 🏴‍☠️🍍 (@cryptonathan76) reported

    @EPOCHpool @krakenfx Never had a 401k, but I'm lighting the candles anyhoo. Really pulling for Coinbase over here! Class of '17 and remember when they shut down during the massive bullrun because too many peeps signed up. 👴