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Kraken

Kraken down? Current status and problems

Problems detected

Users are reporting problems related to: login, mobile app and transactions.

Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.

Full Outage Map

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

March 30: Problems at Kraken

Kraken is having issues since 03:10 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

  • 59% Login (59%)
  • 18% Mobile App (18%)
  • 12% Transactions (12%)
  • 12% Website (12%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

CityProblem TypeReport Time
Zwischenahnerfeld Login 3 days ago
Yukon Website 4 days ago
Tegernsee Login 13 days ago
Melissa Login 16 days ago
Frankfurt am Main Login 18 days ago
Berlin Login 19 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

  • theCryptoBirdy
    angryBird (@theCryptoBirdy) reported

    @krakensupport I had trouble purchasing GRT when it was low price. I’m wondering if it was because of the authentication, I never bothered about it but please fix this , it turn people away because your login authenticator keep prompting to enter 2FA code when I have it disabled.

  • Fadeawzy
    Young Fade⛽ (@Fadeawzy) reported

    @KevinSvenson_ @krakenfx Crypto problems. Cant live with em, cant live without em. The almighty catch 22.

  • cablehawk
    Cablehawk (@cablehawk) reported

    @krakenfx come on...I haven't been able to put a leveraged buy in for hours. How is this still an issue?

  • Ss2020The
    SIMPLE QUEEN (@Ss2020The) reported

    Buy/sell buttons on @binance are set on YOLO mode, no confirmations whatsoever, they never fail or give errors, always filled..@krakensupport on the other hand are more timid and have many insufficient funds errors. #dogecoin

  • chinese_whale
    The Crypto Counsellor (@chinese_whale) reported

    @krakensupport I don’t think that’s it. I have tried on multiple browsers and devices. The only times I have problems buying is when there is a lot of volume and large price swings. Sometimes I’ll place a market buy, and I get 10% filled before it cancels. Other times, it just cancels.

  • Jtoff7273
    John (@Jtoff7273) reported

    I have 103 EOS coins missing that I transferred from Coinbase to my Kraken account. Its been 3 days. I can't get anyone to help me @krakenfx . Total lack of customer service. Anyone have any luck with this problem? I'm open to suggestions.

  • _FX17_
    BJON (@_FX17_) reported

    Been locked out of my @coinbase account for couple of days now not even @krakenfx services are this slow

  • DrIacob
    Dr. Parabull-A ⟠ (@DrIacob) reported

    @krakensupport yes, this is my first fiat withdrawal so i was wandering if this might be the issue with the On Hold funds transfer.

  • JessieJamerso
    Jessie Jamerson (Definitely not a dude) 🇦🇺 (@JessieJamerso) reported

    @TESLA_is_a_TREX @puffinbrowser It's because they don't want old ladies to buy bitcoin and send it to scammers. If you know what you're doing you wont have any issues. For you canadians just use @krakenfx it's the best. Set a strong password on your account and set 2FA and you'll be fine.

  • fredtheprophet
    Malcom (@fredtheprophet) reported

    @KevinSvenson_ @krakenfx I’m experiencing same issue, tried to jump in on the 4 hour close early this morning. I’m pissed

  • CryptoLogikz
    Ryan (@CryptoLogikz) reported

    @krakensupport @krystal_yang there is a problem when the only way to get a hold of customer support is through twitter.. that is why i left your exchange..

  • EconomicMoron
    EconomicMoron (@EconomicMoron) reported

    @krakensupport Why would we enter a ticket when it's the same problem every single time you get a little bit of volume and your system sucks you really should be taken to court

  • devcontroller
    KAANAL 🖥 (@devcontroller) reported

    @krakenfx please go mp i have a big problem

  • eneskoklu
    Enes (@eneskoklu) reported

    @BinanceHelpDesk So Binance? If it was @krakenfx they would have fixed my problem already

  • buddyponderosa
    Buddy Ponderosa (@buddyponderosa) reported

    @KevinSvenson_ @krakenfx I’ve staked over 100 ETH on Kraken with no problems, now they hold it for 20 days before you can earn with it. So screwed up

  • tomuky
    tomuky.eth ⟠ (@tomuky) reported

    @KevinSvenson_ @krakenfx That’s not really a crypto problem, that a centralized exchange problem.

  • Chingy591
    A.C (@Chingy591) reported

    @BrentTrenga @krakenfx Agree to that. Same issue for me.

  • PaulHay10040905
    Paul Haywood (@PaulHay10040905) reported

    @krakensupport How is a critical part of your infrastructure 'down for maintenance' in this day and age? Can we get some high availability on it! @KrakenFutures

  • Cadejo
    🇨🇦Manny🇨🇦 (@Cadejo) reported

    @wearesoundgods @krakensupport @CraigJo66996233 Kraken is being Kraken, they suck, and love to go down at the most inconvenient times. And their responses are always the copy and paste type 🤔

  • Qxo___
    Ny_Zo (@Qxo___) reported

    @krakenfx I am having issues with logging in to your website. I it wont let me reset my password either. All my details are correct and have been doubled checked, Did i lose my money?

  • WreckItRon28
    Ron (@WreckItRon28) reported

    @krakensupport also when I was trying to withdraw to wallet I continuously get a vague error "Invalid Parameters" - unable to withdraw - unable to login

  • Rob_Roxx
    Rob Roxx (@Rob_Roxx) reported

    @krakensupport What a joke that is. Same old KRAKEN. Slow as ****.

  • blankeyship
    ฿lankey (@blankeyship) reported

    @krakenfx fix your ****

  • Gugbrot
    Gugbrot (@Gugbrot) reported

    @KevinSvenson_ @krakenfx CEX and scaling problems for the most part.

  • luisfavio1706
    luis fontiveros (@luisfavio1706) reported

    @lewddot @krakenfx How much do you think it goes down??

  • sumofighter666
    Ϛմʍօƒìցհէҽɾ (@sumofighter666) reported

    @KevinSvenson_ @krakenfx What kind of Problem you face if I can ask? I have been using kraken from 2016 and apart from taking around 3 months back then to kyc verification I never faced any issue, but I would like to keep an eye opened on potential problems.

  • mauimizzou
    Da BullRun Virgin (@mauimizzou) reported

    Never fails market has action, I am trying to shop and get some deals and like clockwork @krakenfx is down. I’m not even mad. It’s laughable at this point.

  • WreckItRon28
    Ron (@WreckItRon28) reported

    @krakensupport do we use master key 2fa or funding account 2fa to login? I setup two 2fa accounts and neither are working for login.

  • KevinSvenson_
    Kevin Svenson (@KevinSvenson_) reported

    I would be using @krakenfx instead but my account issue has not been resolved yet. Ugh, Crypto problems.

  • theCryptoBirdy
    angryBird (@theCryptoBirdy) reported

    @krakensupport Thanks @krakensupport , you have a great exchange app, the verification and trades are golden, It would be nice if you guys can make the app more user friendly from authentication to error messages. I remember seeing the above but I didn’t realize. User friendly is important :)