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Kraken

Kraken status: access issues and outage reports

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Full Outage Map

Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.

Problems in the last 24 hours

The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Kraken users through our website.

  • 58% Login (58%)
  • 17% Transactions (17%)
  • 8% Website (8%)
  • 8% Mobile App (8%)
  • 8% Transfer (8%)

Live Outage Map

The most recent Kraken outage reports came from the following cities:

CityProblem TypeReport Time
Paris Transfer 8 days ago
Toronto Transactions 8 days ago
The Dalles Login 18 days ago
Bonn Transactions 1 month ago
Zwischenahnerfeld Login 2 months ago
Yukon Website 2 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Kraken Issues Reports

Latest outage, problems and issue reports in social media:

  • incmarines
    Starborne ✨🛸 (@incmarines) reported

    Good afternoon @krakensupport @krakenfx Just a polite one-month follow-up on Ticket #155018495 and the #PulseChain USDC recovery. I’ve been a long-time Kraken customer and have now waited 16 months total. I remain happy to pay the standard recovery fee immediately (plus I already sent PLS for gas). This is a simple manual send-back on an EVM-compatible chain. Any update or timeline would mean a lot. 🙏 Happy to resolve privately. Thank you for your help! 🫡

  • blockbusinessOF
    BlockBusiness 💹 (@blockbusinessOF) reported

    @krakenfx @MoneyGram DO NOT USE KRAKEN, THEIR SUPPORT IS HORRIBLE, THEY KEEP STALLING YOU UNTIL YOU GIVE UP. DO NOT USE KRAKEN, DO NOT USE KRAKEN

  • sebjay
    lee osio (@sebjay) reported

    @Gulhayo_Ruzieva @krakensupport I had the same issue last week, have you been able to get any legal help?

  • LeaT_Design
    Lea Thompson (@LeaT_Design) reported

    @ChainLinkGod @xStocksFi @krakenfx hell yes but where's the actual ******* settlement layer for this ****

  • interworld_io
    InterWorld (@interworld_io) reported

    @krakenfx Probably back down again since we can't just consistently go up right now.

  • blockbusinessOF
    BlockBusiness 💹 (@blockbusinessOF) reported

    DO NOT USE @krakenpro @krakensupport @krakenfx , THEIR SUPPORT IS HORRIBLE, THEY KEEP STALLING YOU UNTIL YOU GIVE UP. DO NOT USE KRAKEN, DO NOT USE KRAKEN

  • loustqqqq
    (aze) loustqqq Σ: (@loustqqqq) reported

    @krakenfx Hey my money is stuck for no reason can you fix that

  • RationalG
    RationalGaze (@RationalG) reported

    @OG_Branxi @krakenpro @krakenfx I wondered why I don't have the leaderboard part in my screen. Thanks for the info 1.5M points wtf lmao

  • SeanObud111
    Sean Walters (@SeanObud111) reported

    @danheld @krakenfx Protect sensitive customer data first

  • Macdm1982
    NEX (@Macdm1982) reported

    @krakenfx @Krak @krakensupport 3- this is not the customer service I would expect from a company of your standing, one I have used corporately for many years. I've recommended you to many people over the years but this leaves a bad taste. How it can take 4 days to resolve a simple issue that yes people have

  • rareon_alpha
    Rareon Alpha (@rareon_alpha) reported

    @krakenfx Counting down to something big, huh?

  • Khouli67
    Khouli (@Khouli67) reported

    @krakensupport I just tried this however I am not able to even login now

  • reFleXiveLogiK
    Chris Hamberg (@reFleXiveLogiK) reported

    @krakensupport I don't have an error report because it has literally never broke like that. Even though it is a long lived server that has been running for over a year collecting Xtrain. The connectivity just stopped. The socket stopped, the assets failed to update, but my LAN was stable

  • supersavvv
    Supersavv (@supersavvv) reported

    @Funnyhoodiecli1 @krakensupport Did they fix your problem? I’ve had 2700$ cash instant withdrawal not process + 1500$ ETH transfer not process and it’s been over 24 hours

  • valleyvulture6
    Vulture (@valleyvulture6) reported

    @Tradermayne @Breakoutprop @Krakenfx I don’t know why I didn’t try this sooner. Freaking awesome platform, mayne. Thank you for your service.

  • YeckBobby84939
    Bobby Yeck (@YeckBobby84939) reported

    @SmartShotUS @mwturetzky @krakenfx It's even worse under Decentralization, because then there's No Accountability and No Recourse, but this is what people want in the future, no customer support, no recourse when fraudulent transactions occur, and no Accountability 🤔 Good Luck humanity 🙄 y'all wanted it.

  • DARK_AGE_RAGE
    ⚔️ ᴿᴱᴵᴳᴺ ᴿᴬᴳᴱ⚔️ (@DARK_AGE_RAGE) reported

    Another day of being unable to access my money or crypto… do better @krakenfx @krakensupport

  • blockbusinessOF
    BlockBusiness 💹 (@blockbusinessOF) reported

    @krakensupport i need support please

  • Funnyhoodiecli1
    Watttttt (@Funnyhoodiecli1) reported

    @krakensupport Fix the ******* site bro

  • NoHow17358
    Noway no how (@NoHow17358) reported

    @_Z3r0wTraders @krakensupport @KrakenDesktop support!!!

  • MarekCEO
    Marco (@MarekCEO) reported

    @krakensupport @polyced Why Kraken pro app is down

  • supersavvv
    Supersavv (@supersavvv) reported

    @arjunsethi @krakenfx My funds have now been frozen for hours by you guys. Is my issue going to be resolved or has my money been stolen from me?

  • aymane_eth
    goyim (@aymane_eth) reported

    @SailorManCrypto @breakoutprop @krakenfx this **** is so disgusting bro I have 2 accounts with them, makes me sick these mfs need to be held accountable

  • perahodlr
    perahodlr (@perahodlr) reported

    @MoneyGram @krakenfx This is nice, are you working with other exchanges for the same?

  • kzer_ai
    kzer_AI (@kzer_ai) reported

    @krakenfx @pcgamer At least Runescape coal has a working blockchain

  • cointivity
    cointivity (@cointivity) reported

    @brian_armstrong I’m no longer a “customer” - I know a drop in a bucket. I think it’s time CB goes back to its roots, just be a simple BTC or KAS wallet and leave the rest to @krakenfx

  • ashfromua
    Ross (@ashfromua) reported

    Coinbase is down for more than 3 hours. Lmao, so happy I left @coinbase for @krakenfx. Literally the worst exchange to trade on.

  • ridplanning
    Rid (@ridplanning) reported

    Day 62 @krakensupport and @arjunsethi managed to get some help on my #ewt deposit. You need managed to recover half of my lost tokens for the $200 fee, but still awaiting the recovery of the remaining. Please help! @energywebx

  • AdeXBT
    AdeXBT (@AdeXBT) reported

    Calling out @inkonchain @krakenfx @tydrohq Over 36 hours ago, Tydro made an announcement about freezing users' funds, all $455M of it. Tydro claims they noticed an oracle issue; Tydro routes through the Aave pool. All deposits appear on Aave. Aave is functioning properly, but Tydro has frozen all markets and is holding users' funds. Their last tweet was 36 hours ago. The level of unprofessionalism from these projects is getting out of hand.

  • PoolRaidCom
    Uncle Rico (@PoolRaidCom) reported

    @Gunghobased @krakensupport Seems they’re working on resolving the issue