Kraken status: access issues and outage reports
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Full Outage Map
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
- Login (54%)
- Transactions (23%)
- Website (8%)
- Mobile App (8%)
- Transfer (8%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 City of Brussels
|
Transactions | 2 days ago |
 Trenton
|
Mobile App | 11 days ago |
 Paris
|
Transfer | 28 days ago |
 Toronto
|
Transactions | 28 days ago |
|
The Dalles
|
Login | 1 month ago |
 Bonn
|
Transactions | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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Crypto Whisperer 🧡$DOG (@Whis47641Crypto) reported@Cryptolution @ChipiCookie69 @krakenfx How are we still down every day? I don’t see that many people selling, but still it looks like whenever someone buys (bots?) sell immediately and dump the price
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Snipe Edge Markets (@BitcoinMaxi4) reported@krakensupport I can´t sign in! just after resetting my password!
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AuroXD (@auroxdkick) reported@krakensupport All I want is for my funds to be returned. The USDT that I deposited was transferred to one of your hot wallets without any action or authorization from me, and I still have not received a satisfactory explanation as to why this occurred. I urgently need access to these funds and would appreciate a prompt resolution. Please investigate this matter and return my money as soon as possible.
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Groetjes (@LennSmit) reported@krakenfx anyone can help me? I switch from Coinbase thru kraken and did a low deposit to check. But for now I will definitely stay on Coinbase… I wait already 24 hours for a payment in ETH on kraken.
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boone (@BooneW) reportedDespite having an KYC'd account for years and withdrawing crypto two months ago, @krakenfx is now holding my coins hostage pending a biometric face scan. The funds obviously came from my KYC'd bank account. This is bullshit Release my coins, Kraken I like you guys, but if you don't fix this you've lost me as a customer
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Kev 🔶 (@CryptoKevinx) reported@krakenfx Kraken pump my **** bro
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NinjaTurtle (@Web3cryptoPump) reportedBTC at $75.6k with Fear & Greed at 25. While memecoins soak up liquidity, look at the protocol innovation in DeFi. TVL growth is the real signal. NVT ratio remains compelling despite the chop. Watch that 50 SMA support. @glassnode @krakenfx @MessariCrypto #Altcoins #Staking
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Timothy 👨💻 (@tim_codes117) reportedIn 2023, about 3 years back I made @krakenfx clone from scratch in flutter, I just downloaded the app and built the few interfaces I could see and added it to my repo. I didn't post about it until early 2024. Still no AI help, all knowledge from the best tutors on YouTube and docs.
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Str8scope (@Str8scope) reported@krakensupport Yeah I figured it out a few hrs ago after some research on X. I've been chatting with your customer support agents for over 4 hrs and they haven't figured out what the problem is. My funds are showing on Kraken as "pending" even though it shows on-chain as "settled." $SUI is ***.
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Digital Arbitrageur (@digitalarbit) reported@krakenfx For the next leg down?
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(Aladhi) 🕯️ 🕳️ (@FvckYourHedge) reportedSo great experience so far made me able to sharpen my OR strategy, here and there made some, lose some. Then this big guy decided to jump in @krakenfx with @breakoutprop. I think it was 2024 already? @Topstep was mooning already tons of tons of peaple trying the "new" stuff in the block
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Chris Liberty (@Chris4Liberty) reported@krakensupport I haven’t been able to log in for many hours.
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Top Blast Bitcoin (@TopBlastBitcoin) reportedI think the only problem is @krakenfx and others offer 5% on USDC alone and that beats every savings or whichever account at every bank. When the public finds out, all cash could be tokenized. Does your regular checking account at bank earn 5% APR? 💀
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Rigo Cruz (@LankyGBC) reported@krakensupport @krakenfx @krakenpro it’s been 6 days without any help with my money you guys are withholding from me this is my ticket #21510161 you guys are withholding 114$ from me that I deposited on Friday please help me resolve this problem as soon as possible
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boone (@BooneW) reportedDespite having an KYC'd account for years and withdrawing crypto two months ago, @krakenfx is now holding my coins hostage pending a biometric face scan. The funds obviously came from my KYC'd bank account. This is bullshit Release my coins, Kraken I like you guys, but if you don't fix this you've lost me as a customer
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EmeryBiz (@emery_biz) reported@krakensupport Genuine question, do you have any support reps working today? I have been in a queue for 13 hours so far for transactions stuck in a pending state. The app will not provide me with a phone # and an email has been sent. Help is appreciated.
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CRYPTOforCHANGE (@CRYPT0forCHANGE) reported@krakenfx I’m locked up… send help
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Artem Titov (@TitovArtem) reported@krakensupport Almost 8 days since my USDC Sui deposit is stuck. First “end of week”, now “maybe next week”. No ETA, no access to funds. How is this acceptable?
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Crypto Luap (@crypto_luap) reported@krakenfx its 2026... wtf is avax
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J (@jkc0le) reported@krakenfx Hi my funds are stuck in your new beholder platform. I'm receiving an error code for which support and engineers cannot provide an explanation for. I've had an open case for weeks and it's not being resolved. Can somebody please assist and get this escalated. @FTC @krakensupport
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Jburdette (@MrJBurd) reported20 back and forth emails with @krakensupport and still no resolution. Same rinse and repeat bullshit by different agents trying to get their KPIs. No real support. @krakenfx is a terrible excuse for a "service" Do better.
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Rigo Cruz (@LankyGBC) reported@krakenfx I deposited $114 in Solana and you’re withholding my money. This is the fifth day and yet I have not seen a single person help me. This should not be this hard to resolve.
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.... (@lullalelomera) reported@krakenfx Fix my account i need money back 😭😭😭
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Leonidas 🧡 $DOG (@LeonidasNFT) reportedsolana:dog1viwbb2vWDpER5FrJ4YFG6gq6XuyFohUe9TXN65u was a test 100% of the solana:dog1viwbb2vWDpER5FrJ4YFG6gq6XuyFohUe9TXN65u supply was airdropped for free with no team allocation in the fairest memecoin distribution event of all time solana:dog1viwbb2vWDpER5FrJ4YFG6gq6XuyFohUe9TXN65u quickly became the #1 memecoin on the Bitcoin network reaching a $1 billion market cap solana:dog1viwbb2vWDpER5FrJ4YFG6gq6XuyFohUe9TXN65u was the most talked about memecoin on X for an entire year But there was a catch solana:dog1viwbb2vWDpER5FrJ4YFG6gq6XuyFohUe9TXN65u refused to pay listing fees As a fully decentralized movement the solana:dog1viwbb2vWDpER5FrJ4YFG6gq6XuyFohUe9TXN65u Army decided that it would not set aside tokens to pay off corrupt exchanges for a listing The solana:dog1viwbb2vWDpER5FrJ4YFG6gq6XuyFohUe9TXN65u Army wanted to see which tier-1 exchanges were pure and listed tokens base on merit vs which tier-1 exchanges were corrupt and listed tokens based on backroom bribes The test has now been running for over 2 year and only one tier-1 exchange has passed the test of listing Free & Fair solana:dog1viwbb2vWDpER5FrJ4YFG6gq6XuyFohUe9TXN65u and that exchange is @krakenfx Every other tier-1 exchange failed the test OKX failed HTX failed Bybit failed Upbit failed KuCoin failed Binance failed Coinbase failed Robinhood failed These exchanges are anti-decentralization and instead have chosen to support centralized insider market corruption I firmly believe that if Satoshi Nakamoto released Bitcoin in 2026 that these exchanges would not list Bitcoin because they are not able to extract any listing money from a decentralized project This is why I strongly encourage everyone to stop using corrupt exchanges and support @krakenfx the fairest and most honorable crypto exchange in the world
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AuroXD (@auroxdkick) reported@krakensupport @krakenfx I am currently in contact with Priority Support, but my issue remains unresolved. Could you please let me know exactly what information you require from me so this can be investigated further? I would appreciate a clear update on the status of my case and the next steps toward resolving it.
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Garry Howard (@GarryHowark0k) reported@krakensupport PLEASE STOP USING KRAKEN APP. THEY ARE SCAMMING PEOPLES MONEY. NY ACCOUNT SAYS ‘Access Limited for no reason and I MAKE A REPORT to the email and chat support. They still don’t give me my money. It’s the worst app ever. I wish people wake up.GIVE ME back my MONEY
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Jay /acc .ink base.eth | 𝔽rAI jaylu4324.base.eth (@Jay_3045) reported@cryptobullart @inkonchain @krakenfx As indian does any problem cause in kraken exchange for tax related because for that so many users is using leverages for the large trading volumes
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Degen hardy (@HardyDegen) reported@OpenEyesLoves @krakensupport Notify @Coin_RecoveryX on x, before it's too late, i had the same issue I wrote to them, mine has been resolved
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nina (@nina1174) reported@krakensupport I dropped a dm. I called support. I emailed you guys. Nothing.
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Phoenix Green (@DecredSociety) reported@utxostudios @krakenfx Privacy that doesn't **** the chain every time a bug is found. This is why I Decred!