Kraken status: access issues and outage reports
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Full Outage Map
Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
- Login (58%)
- Transactions (17%)
- Website (8%)
- Mobile App (8%)
- Transfer (8%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Trenton
|
Mobile App | 8 days ago |
 Paris
|
Transfer | 25 days ago |
 Toronto
|
Transactions | 25 days ago |
|
The Dalles
|
Login | 1 month ago |
 Bonn
|
Transactions | 2 months ago |
|
Zwischenahnerfeld
|
Login | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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ChainResolve (@Web3Resolve) reported@DavidRobles235 @krakensupport Hey, are you still having that issue or has it been resolved?
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Pyro (@NotoriousPyro) reported@krakenfx @WatcherGuru No, I sold it at 100k and I bought a long time ago. Now the returns are garbage.
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Jag8211 (@jag8211) reported@krakensupport I just purchased a small amount of BTC using Instant Buy when the price reflected $66,921. However, my order execution shows a price of $67,730. This is day light robbery on your part and unethical practice. Pathetic service to loot your customers.
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?! (@Jamesslee011) reported@SpursOfficial @krakenfx Going down
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Foxy (@FoxoleonBona) reported@SabrinaMeissnr @krakenfx @breakoutprop Building 'The Den' - it's not a signal service, but a one stop shop for market education.
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tinz (@TinayeChigidi) reported@SpursOfficial @krakenfx Today we go down
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Jackyhood.eth | 📝 (@MechinePAN) reported@MrJBurd @krakensupport @krakenfx Hey bro, what's wrong? I'm also having problems with Kraken, and it's still not resolved. I haven't received any emails either. Have your funds or account been flagged for risk control? Look at my profile, I'm experiencing the same thing.
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Jackyhood.eth | 📝 (@MechinePAN) reported@krakenfx $100k is NOT a small amount! @krakenfx restricted my account without sending a SINGLE warning or compliance email beforehand, causing my deposit of 100,000 USDC to be completely stuck—neither credited nor returned. For a supposedly "regulated exchange," your customer service is non-existent. My support emails are being completely ignored! Is this how you treat users' fund security? I need an urgent explanation and resolution! Ticket ID: #21467245 @KrakenSupport
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MRKEL (@sabot120) reported@avax @krakenfx Big scam dont add money inside this garbage
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Timothy 👨💻 (@tim_codes117) reportedIn 2023, about 3 years back I made @krakenfx clone from scratch in flutter, I just downloaded the app and built the few interfaces I could see and added it to my repo. I didn't post about it until early 2024. Still no AI help, all knowledge from the best tutors on YouTube and docs.
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Gujil Ruipa (@GujilRuipa) reported@captainjack125 @krakenfx Verified stablecoins with stronger identity layers could support more secure agent driven financial systems
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Will (@willyyuuum) reported@SpursOfficial @krakenfx PLEASE. DONT. LET. US. DOWN. AGAIN
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Rigo Cruz (@LankyGBC) reported@krakenfx Hello, my name is Edwin Cruz. This is my support ticket. 21482160 i’ve been trying to get in contact with you guys for over 50 hours and not a single person has responded back yet. The only thing I’ve gotten is something saying that I owe $10 but when I try to pay, it won’t
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🐀 (@taff_8) reported@SpursOfficial @philmcnulty @krakenfx Going down
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Rigo Cruz (@LankyGBC) reported@krakenfx What’s going on with my money I put over $100 into your app and have yet to have any form of support this has been going on for 5 days every time I get a email it’s just them saying there going to bring it to a specific person or something I want my money
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Pingu's Snowball ❄️ 🇬🇧 (@PinguStacks) reported@FinTradesX @krakenfx @Krak Not FSCS protected as they don't hold a full banking license, but they don't hold fractional reserves and are one of the biggest exchanges in the UK and worldwide, so minimal risk. Honestly mate best thing to do if you're uncomfortable, use it for salary match and cashback, send all savings/bills to a separate main FSCS protected account, so you are only risking what's on the card. Always good to have more than one account. I've bought thousands of $BTC on the platform with no issues at all, one of the safest companies out there imo. I think they are set to IPO later this year or next 👍
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Oscar (@TheCryptoFlea) reported@krakenfx @Cointelegraph Or sell your Kidney for a down payment.
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Rina (@tradesbyrina) reported@KodreKornelius @krakenpro @krakenfx Hi there! I don’t place orders with the DOM or even on Ninja. I execute on Tradovate with OCO orders and just have Ninja/replikanto running. But there shouldnt be any added issues if using the DOM. I recommend using the “market only” feature so that follower accounts execute at market rather than placing limit orders on every account (this can lead to “reverse fills” and other copy trade errors). I’ve tried cloud copiers and another Ninja copiers… Replikanto will bug out maybe once every few months but far less than any other copiers I’ve used
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The Meme Godfather (@DaMemeGodfather) reported@krakensupport trying to get support for a deposit and can’t find any please advise
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David 🍀 (@DavidOfSolana) reported@krakensupport I cant figure out how to send a DM. My support ticket is (21405798). I sold over $500 worth of LINK, and there is no transaction and no money. My LINK basically just vanished when I hit "sell"
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Airalab 🛠 Robonomics (@AIRA_Robonomics) reported@krakenfx: XRT is winding down its Kusama parachain within ~1 month.
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Josh Medeiros (@Josh_Medeiros) reported@DavidOfSolana @krakensupport Spoke to support. There's an internal issue that they're having. They're working on the fix now
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AuroXD (@auroxdkick) reported@krakensupport All I want is for my funds to be returned. The USDT that I deposited was transferred to one of your hot wallets without any action or authorization from me, and I still have not received a satisfactory explanation as to why this occurred. I urgently need access to these funds and would appreciate a prompt resolution. Please investigate this matter and return my money as soon as possible.
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feng (@eblog5) reported@krakensupport Hi, my deposit of 12,851.99 USDT has been stuck in processing for over 48 hours and my account is limited (Ticket #21365214). I have just replied to the ticket email with the official Binance PDF statements and all required proofs. Could you please notify the compliance team to review my submitted documents and release the funds? Really appreciate your help!
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Stuart🏴🎸 (@tottyfan) reported@SpursOfficial @krakenfx Sky Sports maxing comment about Djed wearing the protective face mask after having his jaw broken and described it as 'coming together'.
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DahMJ🧞♀️ (@dahud_mj) reported@robindotbd @krakensupport nahhh identity verification is having issues
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Anti Ruggers United (@AntiRuggers) reported@vstarbanks @krakenfx I withdrew from Kraken years ago. Skill issue
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American Crypto Guy (@Adam_Ogilvie_) reported@krakenfx You'll never have to sell it to access its value. $DGB
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Kathy Lien • BKFrex (@KathyLienffxxx) reported@jindegensol @krakenfx Customer Support! Hello @jindegensol , Customer reached out regarding [DelayResponse]. Before we dive in, let's confirm what they actually need. Please state out your challenges you are facing: What's the core problem they're facing right now? What outcome you hoping for?
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RokitG (@rokitdotgg) reported@krakenfx no yield on USDC no xStocks no priority support dogshit app, dogshit debit card zero