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Kraken is a US based prominent bitcoin exchange operating in Canada, the EU, Japan, and the US, and the world's largest bitcoin exchange in euro volume and liquidity.
Problems in the last 24 hours
The graph below depicts the number of Kraken reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Kraken. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Kraken users through our website.
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Website (37%)
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Mobile App (37%)
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Login (16%)
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Transactions (11%)
Live Outage Map
The most recent Kraken outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Mobile App | ||
| Login | ||
| Login | ||
| Transactions | ||
| Website | ||
| Website |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Kraken Issues Reports
Latest outage, problems and issue reports in social media:
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Nayef
(@This_Nayef) reported
@krakenpro @krakenfx For me I don't see anything like customer support on kraken, its helpful and quick response and they don't let you go until your problem fix
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Kelly
(@onceagainkelly) reported
@NakaMoBTC @krakenfx I've been in this situation before and you were told you would receive a bypass code but didn't, I would suggest contacting the customer support team again and explaining your situation to them. They may take an extra authentication step and then provide you with a bypass code.
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Crypto Coin Valve
(@CryptoCoinValve) reported
@krakenfx Friends, help find an investor for this project, which will be a reliable protection against dust attacks.
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Parth
(@EncryptoTrader) reported
@krakenfx It doesnt matter bcoz Kraken US does not support ACH deposits
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beni
(@BenyaminRCt) reported
@krakenfx Down
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Fusz
(@YBk6b13BYAFnpmA) reported
@krakensupport Next time if u change something that important make sure u issue a notice or send an email about it. If I had known my sol will be stuck for 3 whole days I would have never bought it in the first place. I needed it yesterday... already too late for me.
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arindaaryudhika
(@ndastrange) reported
@vinsta76 @krakenfx Yes, their service is really good, so you should now thank them for protecting your money well.
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⚔️HERO BULL ⚔️
(@Gabrino30) reported
@hdnakum @deadrightdove @krakenfx I think it's ok so far, cex will come with an influx of people and Kujira has to be ready with all systems working smoothly. That's why I think the Kujira team doesn't push for it yet.
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BTBJesse
(@BtbJesse) reported
@krakenfx Happy Friday my ETH is down 200 a coin since the upgrade and still can't sell it all it is doing is costing people money. Pure disgrace
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David Hyde
(@DavidHy71061841) reported
@krakenfx It seems all the reviews I read have had problems I'm not willing to get into trouble with money
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Ahn ailien
(@edd_pillow) reported
@krakensupport Your information does not help me. I literally purchased with that same card 100 times before.. and was able to instantly withdraw it to my wallet. suddenly you decide to lock my purchase for 72hrs? Also your support is ridiculous.
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Farshad
(@Farshaddosti) reported
@krakenfx @BabyDogeCoin #BabyDoge Because people, money, power, support of dogs are in the hands of Baby Dog.
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D.N
(@Dingo_ca) reported
@krakenfx #BABYDOGE help save dogs
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iwinbitch
(@iwinbitchhd) reported
@krakensupport literally just scammed me of my money what the actual ****? Closed my account with out telling my why, and I never received my cash withdrawal.
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VT Internet Design
(@vtwebdesign) reported
from
City of Barre, Vermont
@krakensupport apparently you want me to rate my experience. Poor customer service ETH staking funds which have been locked up since 2020 are still locked even though they have been unstaked. They are just holding them so they can dump theirs at my expense. I’m really in the mood…
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iwinbitch
(@iwinbitchhd) reported
@krakensupport tells me to withdraw in the next 72 hours, but too dumb to realize they closed my account so I can't withdraw. Just give me my ******* money! Scummy *** pos site.
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Tim Heinrich
(@TimothyHeinrich) reported
@krakensupport So the answer is yes, it is reduced by 30% per your support pages…make no sense guys…very shady
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joniisme
(@jonijonismee) reported
@krakenfx i lost a lot of money 🥲 can you help me
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Nathan $imone 🏴☠️🍍
(@cryptonathan76) reported
@EPOCHpool @krakenfx Never had a 401k, but I'm lighting the candles anyhoo. Really pulling for Coinbase over here! Class of '17 and remember when they shut down during the massive bullrun because too many peeps signed up. 👴
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opcode.network
(@Opcode_Network) reported
@KrakenNFT @krakenfx My favorite thing about NFTs is that I'm not buying any of that ******* ****.
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MorLilly
(@MorLillyNFT) reported
@krakensupport Next time if u change something that important make sure u issue a notice or send an email about it. If I had known my sol will be stuck for 3 whole days I would have never bought it in the first place. I needed it yesterday... already too late for me.
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CryptoKnight
(@JoshBays8) reported
@krakenfx #safemoon because I believe their technology products will help web3!
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Michella
(@0035lucky) reported
@P_Filipov @krakenfx Poor. 2022 is down all year.
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Kyle tucker
(@Kyle_tucker24) reported
@krakenfx Hello @krakenfx please I’m having problems withdrawing from my kraken account (it’s keeps saying error as occurred, try another amount or contact customer support please I need to know what’s wrong
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The Fools ******
(@foolsbookie) reported
@hamish_mcalpine @krakensupport They have always had the best customer support in the industry
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SAMO
(@REVIVAL0922) reported
@krakenfx ****.
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VT Internet Design
(@vtwebdesign) reported
from
City of Barre, Vermont
@krakensupport apparently you want me to rate my experience. Poor customer service ETH staking funds which have been locked up since 2020 are still locked even though they have been unstaked. They are just holding them so they can dump theirs at my expense. I’m really in the mood…
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sarinha
(@saturninos) reported
@krakenfx Where was the link to that defi free- money glitch people areeee using??????.
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lavacape1
(@lavacape1) reported
@JessBlockchain @bitbuy @krakenfx Nope not yet. Waiting on support still. They messaged me for a bit yesterday. They’re grilling me over why I’m withdrawing my own money lol
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Jawadiking
(@jawadiking) reported
@krakenfx Free block