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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (86%)
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Online Play (5%)
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Game Crash (5%)
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Glitches (3%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Sign in | |
 York |
Sign in | |
 Victoria |
Sign in | |
| Trowbridge |
Sign in | |
 Hamburg |
Sign in | |
 Wilmington |
Game Crash |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Zaayl
(@Zaayl) reported
@CalumCPFC @JagexSupport @EGRami4 Same reason I stopped playing. They had a data breach (of course undisclosed) back in 2019 and my account that had its password recently changed got broken into and cleaned out. What response do I get? A mild threat from Jagex that they will ban me if the hacker broke rules.
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Alex
(@Alex85054331) reported
@JagexSupport It’s been 13 days of no answers from you guys and telling me it’s a login error and now I’ve been completely cleaned (650m) through 2FA, multiple password changes, secure email and secure MAC and my bank pin. After 15 years of you guys doing nothing, I’m done.
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Rosferatu
(@SusDeluxe) reported
@GcVexx Watching the goofy *** waddle of RuneScape characters when wielding two handed weapons always erases my problems for a moment
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Raj 🇬🇧🇪🇺💻🖥️👨🏽🎓 🔶
(@RealCainMosni) reported
@OldSchoolRS Things get weirder, @OldSchoolRS: can login from mobile client, over the network FROM the same address, but the laptop - refused, repeatedly. I worked in the small hours of this morning. What gives!?
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OH ANXI3TY
(@OHANXI3TY) reported
@JagexSupport my runescape account wont let me login. It keeps saying something about "you cannot login because you havent logged out from you last session.. why? It wont let me do anything and i logged out of all mobile sessions..
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simpin on bussy
(@h_dewdrop) reported
@JagexSupport I've now done so and tried two additional browser, Safari and Firefox, initially trying on Chrome and to no avail with any of them. Still receiving the same error message. Thanks.
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kyle
(@kyle71115176) reported
@JagexSupport In need of help recovering an account. I created the account, own the login email, know old passwords, have debit card info and transaction id's and am still getting my requests denied
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Bryce Detweiler
(@bryadet) reported
@JagexSupport I have an account that was active as recent as early 2019. I have emailed membership payments to prove it. I cannot access that account and when I try to recover it it just says there was a problem recovering the account. I know I am using the right email.
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Morniingstar
(@Morniingstar_Rs) reported
@JagexSupport Dear Gawain, I have tried numerous options given including: VPN, Phone hotspot, different laptop. Client gives the same login message. Currently holding account logged in via my phone. I would like to ones again request the account being locked. Please.
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Mich
(@fightmaxime) reported
@Rs_Godwish @RuneScape My worst quest literally. I hope IRL, I don't get computer problem.
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Freddie Vargus
(@Freddie_V4) reported
@JusMott If you have your login and stuff still, I _think_ you should be able to still use everything you had in Runescape 3, but not Old School RS (Jagex did some kind of account transfer a while back in like 2014 or something)
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🇨🇮Voidkinesis🇺🇸
(@Voidkinesis) reported
@HikeMeadly Getting my gold stolen in Runescape back in 06 gave me trust problems 😭
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.
(@jonmarcjoness) reported
@JagexSupport i’ve tried all these works around a and none worked, also reported the issue. I can currently log in via mobile but can’t on any client on the pc. If so many players are affected why is there currently no solution?
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Mod Ash
(@JagexAsh) reported
@xeusdo I'm sorry to hear that. I'd suggest highlighting that kind of account thing to the Support team, describing for them which stage of the process is giving trouble. They're JagexSupport on this platform.
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Michael Rosales
(@michaelros107) reported
@JagexSupport I have attempted to submit a ticket to get my account back from 2012 for the third time after being denied. It seems I am now being blocked from trying again (ERROR CODE 15).. Is there a direct email I can talk with to avoid spamming the account recovery feature?
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Micheal
(@Friendlygymgoer) reported
@Morniingstar_Rs @JagexSupport Hey, i also have the same issue, the only thing i'm worried about is if someone is attempting to recover my account through brute force. Though, i hope that won't be the case.
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CEO
(@waterrune) reported
@Morniingstar_Rs @JagexSupport I literally just got this same issue
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Yaray Morillo
(@YarayMc) reported
falsely banned again please take alook into, let's make it fair to everyone. regular or special players deserves same treat as equals, i wish Jagex would understand how damaging is to lose all for no reasons. Game is hard enough fix this please @JagexTyran @JagexSupport
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BakedGrinder
(@BakedGrinder) reported
@JagexSupport I recieved a random email to reset password and now i cant login or recieve any password reset emails. i tried account recovery and hijacked account on osrs website; NOTHING works. PLEASE HELP!!
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Raj 🇬🇧🇪🇺💻🖥️👨🏽🎓 🔶
(@RealCainMosni) reported
@OldSchoolRS Sort it out @OldSchoolRS. Seems Incapsula might be blocking my desktop traffic. (Just why my UK traffic to a UK service is going via the US is beyond me.) This is not what I pay my subs for...
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Gabrielle - Black Lives Matter
(@secretlyamacat) reported
@Twitch Roller Coaster Tycoon, or The Sims, or Runescape, or Spyro, or Crash Bandicoot
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Danny
(@Danny10328913) reported
@RuneScape Lol????? We cant even ******* play on medium right now FIX IT
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Daz
(@Daz75069961) reported
@JagexSupport Definitely the correct account, it's the login and my actual email address. I was told to take to twitter by some friends as it's a better way to get in touch, what're the next steps i could follow please?
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Micheal
(@Friendlygymgoer) reported
@JagexSupport Hi, my account gymgoer is suffering from the too many login attempt issue. Could it be possible if you guys can put a note on my account in case unknown users are trying to recover it? I can log on mobile just fine, it's just on PC that i'm having problems. Thanks:)
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Micheal
(@Friendlygymgoer) reported
@JagexSupport My account is suffering from the ''Too many login attempts'' issue. I can login on mobile just fine. I'm just afraid of people attempting to recover my account. Would it be okay if you guys could put a note on my account just for safety's sake? Have a great day :).
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JagexHelpElf
(@JagexHelpElf) reported
@Kyle_Nolette @JagexSupport from your usual location, usual computer, and without using a VPN If you have moved home and/or changed your Internet Service Provider since creating your account, please also give details of those changes in the bottom section of the recovery form. 2/2
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Xeusdo
(@xeusdo) reported
@JagexSupport I have tried using every browser I have. Everyone else on reddit can't seem to either. So it isn't just me with this problem
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Dwight Wilson
(@DwightYoakam081) reported
@martinaugustopp @JagexSupport Waiting for them to respond,is heart breaking Really sorry dear actually had that same issue with my account cause it was my business account I couldn't let it go,but I got it back with the help of cyber_analyst233 on Instagram
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Thomas Gola
(@ThomasGola) reported
@JagexSupport Hey sorry to bother you guys, Im getting an error code while trying to recover my account. If youre not busy can you help me? Its not an emergency.
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Gake
(@Gake_osrs) reported
@JagexSupport "Hey this is 27 in game, I asked my friend to message you on twitter to contact you about log in problems. It has been saying that there are too many log in attempts for the last day. Would it possible to change the username to the email."