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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (64%)
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Online Play (27%)
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Game Crash (9%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Sign in | |
 Upton |
Sign in | |
 Heidelberg |
Sign in | |
| Scunthorpe |
Sign in | |
 Charlotte |
Sign in | |
 Belo Oriente |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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derik
(@hmood22237) reported
@GivansKristian @JagexSupport My account got banned few days ago as well and every step I made to get it back did not work. I got in touch with #kelvtoolz on instagram which he helped to resolve my account issue. You should probably check him out
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WithAim
(@WithAim1) reported
@wartortlefanacc @OldSchoolRS its a problem tho. cause increasing risk to reward for multi boss and teams can farm the hell out of it plummeting it’s value significantly. the bosses are also way way too easy to have an increase in value without some balancing
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CJReview
(@CJReviewTW) reported
@JagexSupport Dorothy I never had an appeal. I never spoke with a single customer service person. I’m not allowed on forums. But I am allowed to make a new account and act however I’d like. It’s been 5 years and you’re refusing to address the issue that keeping me muted doesn’t solve any issue
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Mamud
(@mamud_33224) reported
@princess0nature @JagexSupport My account got banned few days ago as well and every step I made to get it back did not work. I got in touch with #kelvtoolz on instagram which he helped to resolve my account issue. You should probably check him out
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sey
(@mmohv_) reported
@chadfrasier18 @JagexSupport Why not try #kelvtoolz on Instagram they can fix issues like that.
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Brad G
(@weneedthemnow) reported
@Lirose40 @JagexSupport The only account that I have that didn't get hacked is my very first ever account I made 16 years ago. It doesn't have an email attached to it and it's the most secured account I have I guess. Since they made it to were you need an email to make/login, more hacks occurring.
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CJReview
(@CJReviewTW) reported
@maddogg7693 @JagexSupport It’s not drew, it’s our problem
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tek
(@zxv098876zxv) reported
@d4nnyd123 @JagexSupport Why not try #kelvtoolz on Instagram they can fix issues like that.
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Legit_Merk
(@Legit_Merk_) reported
@jhygyygggff @JagexSupport wasn't born yesterday my dude aka bot. if its not jagex staff its fake. nice try though. and lets just say it WAS a real person and not a phish it doesn't matter jagexsupport will respond and fix my issue.
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Nick
(@Mr_Slabss) reported
@OldSchoolRS Probably been said alot, but it'd be nice if the hydra double coin drop glitch was patched. so many lost coins
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Robin Vahlgren
(@RobinVahlgren88) reported
@JagexSupport i posted my ticket more than a week ago and i got mail that they are now reviewing it! A week Ago! I am this close to Quit playing this game. If u are really the support then u should fix this now. My username is Jazzpiper88 Even wow support is Better!!
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GLADIATOR DEMONHUNTER
(@GLADIATOR_DH) reported
@OldSchoolRS the problem with nulling xp is that it completely removes making mistakes as a variable in building your account
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mirQ
(@Miketzuu) reported
@FSAPOJake @OldSchoolRS Damn, people who make games for a living didnt think of that? Then I go to Twitter and see dome random dude say the perfect way to tackle this "problem" and Jamflex wont listen to them. ffs.
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Jack Botham
(@Real_Playback_) reported
@JagexSupport @CJReviewTW Dude it's been 5 years. Look into his account fgs. I know I'm a different person than I was 5 years ago. Stuff like this that gives your customer service its awful name.
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mam
(@maremisa67) reported
@stephanshields3 @JagexSupport I was struggling with the same issues right now but I was told to file a report to their management support, clifftech1 on Instagram and it was rectified few minutes ago
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Mark Matthews
(@lilmaveric87) reported
@RuneScape About the time this tweet went out my RS crashed and has forced me to download the Jagex launcher and the game is not playable on any setting...anyone else have an issue?
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BoomBoxing
(@Boom1Boxing) reported
@JagexSupport I managed to figure it out last night after fiddling with it some more but ill explain what happened for anybody who might be having the same issue
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PeterPan
(@DickMuggah) reported
@thefrogbtw @Zmeps_rs @JagexSupport for real. This dude could very well have botted and just be on the ultra common "someone else did it" BS. So many people I know botted and then claimed "it was my brother" or "I was hacked". As someone who WAS hacked and botted on, Jagex had no issue checking my IP and unbanning
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sey
(@mmohv_) reported
@GrimmWarHunter @JagexSupport I advice you explore the services of kelvtoolz on instagram regarding your issue because you won’t get any response from customer service
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bent
(@bentsmore) reported
@CJReviewTW @JagexSupport They have absolutely 0 customer service it's a nightmare trying to deal with them
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JohnoR
(@TheRealJohnoR) reported
@JagexAsh Wether its in my house in world 330 or on my stream these guys won't leave me alone and that why I keep pushing you and @JagexSupport to do something. How this exploiting of the house board and botting has been unleft fix is beyond crazy and someone needs to stop this.
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Glenn
(@Glexz0rr) reported
@JagexSupport @JagexTwisted My account got hijacked and got a ban for RWT. Now the ban is unappealable. Please check my login ip or whatever u guys check in those cases. Account name: Glexz0rr
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Adam
(@KingAdamM8) reported
@tiogaosrs @OldSchoolRS Perfectly reasonable compromise if done properly solely as a safe guard to prevent ruining the acc maybe even with -exp lamps that have limited uses per acc would fix majority of actual issues but they love pushing this dumb idea instead
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Ruuj (Rin)/Kaiki 🦨/🧜♀️ ENVtuber
(@rinonako98) reported
@sonicmega Pixie Hollow died too early, it was fun but the switch to pay to play is unfortunately what may have broken it. As for games that should have died? Runescape
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Alexander Bowers
(@7319abowers) reported
@JagexSupport When your IP changes, or if you attempt to login without an internet connection, the local login data is wiped. This requires the user to launch the browser then input login info and 2fa. I would highly prefer login info not be wiped if a connection couldn't be made.
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derik
(@hmood22237) reported
@Glexz0rr @JagexSupport @JagexTwisted My account got banned few days ago as well and every step I made to get it back did not work. I got in touch with #kelvtoolz on instagram which he helped to resolve my account issue. You should probably check him out
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Darwin
(@kelecdai) reported
@chadfrasier18 @JagexSupport What issues?
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Tioga
(@tiogaosrs) reported
@OldSchoolRS Add an option to lock defense via combat and 95% of the pure community will be happy with it. We don’t need icons, modes, quests, we just want to insure our accounts aren’t ruined by a mistake or runelite glitch…
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Tj Moore
(@Onelove188) reported
@OldSchoolRS I can't login after the update 😡
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nda
(@jhygyygggff) reported
@Legit_Merk_ @JagexSupport I was struggling with the same issues right now but I was told to file a report to their management support, clifftech1 on Instagram and it was rectified few minutes ago