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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (67%)
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Online Play (28%)
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Game Crash (6%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Heidelberg |
Sign in | |
 Scunthorpe |
Sign in | |
 Charlotte |
Sign in | |
 Belo Oriente |
Online Play | |
| Heidelberg |
Sign in | |
| Braço do Norte |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Joey P
(@jhillips) reported
@RuneScape Kinda concerned as my account isn't locked out but still getting the same error message from day 1. I've emailed and logged a ticket but not sure my account is being looked into? Have an email from support after logging the ticket but still not 100% sure.
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BURN OUT
(@burnz_out) reported
@JagexSupport nvm i forgot to place a character in the email login in
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Dylan Collis
(@dylancollis14) reported
When I tried hitting report issue it said I needed to login to my account but it says I got the wrong password when I just changed it my account name is Yowillydilly. @JagexSupport
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BURN OUT
(@burnz_out) reported
@JagexSupport im using my pc at home with the same ip no vpn no nothing. No im not getting the login error only the error im getting is the accs after 2010 error
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Roo Rider Luke
(@luke_roo) reported
So #Runescape seems to have fixed their game issues resulting in completely ruining Mac users gameplay. Game is unplayable and costing a tonne to try and do anything beyond bank standing. @Runescape pulls off one bandaid and replaces it with another / iOS are your main MTX Market
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Keigrad
(@keigrad) reported
@OldSchoolRS @JagexAsh Is there an issue with logging into the game? I can't log in from any client (Official/Steam/Runelite) but I can log in just fine on my phone.
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Hawer
(@haweryadoin) reported
its been 10 days since ive been able to login to runescape just put me out of my misery already
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Riley
(@HonestlyLettuce) reported
@JagexSupport my account has been locked and I repeatedly receive error code 15 access denied. I have no way of getting my account unlocked but I know all of my credentials. Does this have to do with the logging in issue that has been occurring lately? What do I do?
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Tay - 테일러
(@argyletoast) reported
@JagexSupport how is it possible that someone could change the Registered Email on my OSRS account without having access to my original/login email address? I've verified that my email account is secured and has reported no suspicious logins or activity.
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KtTheLemon
(@KtTheLemon1) reported
@JagexSupport Hey, I was wondering if I am still able to create a OSRS character with my Jagex login, The reason I ask this is because my account has been affected by this incident, but I have never played OSRS before and maybe they are on a different server? I don't know.
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Lithe
(@LitheOnYT) reported
@JagexSupport havent been getting any support as to why i cant login, I never received an email to verify if im part of the lockouts. I was able to change my password, and those emails came in but im still worried if my account if compromised or part of this lockout???
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☆TiffanyPaige☆
(@7Tiffany77) reported
@JagexSupport "if you've been affected and haven't already contacted us about it, please get in touch" I can't log in, in order to report that I still can't log in to my account 😐 My membership pay just came out as soon as these issues hit and I can't play. Will I be reimbursed?
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Wuh-fee-no
(@Wuffino) reported
@JagexSupport I started experiencing extreme latency this morning. My computer is brand new w/ 32g RAM and 200mbs internet. Played for a week without issue but now suddenly it freezes or takes up to 5 seconds to respond to clicks. I have tried all the remedies listed online.
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Cunforti
(@Cunforti) reported
@JagexHelpElf @OldSchoolRS @JagexSupport I have 2FA on steam so there is no way he could have accessed my account without my knowledge. Also, there is no option to sign in or recover an account through steam. I have no idea how he hacked into my account
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Roo Rider Luke
(@luke_roo) reported
@RuneScape Pretending like you have fixed issues, whatever you have done has completely crippled Mac gameplay... game freezes, character locks, considering I’ve supported the server crashes - I’m pissed off with this **** now, stop using bandaids and fix the game.
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Kenatrix
(@kena_trix) reported
@JagexSupport hey guys, when I try login to OSRS on mobile using the same login for PC (which had membership) it says I can't be in a member only area and to move...but I'm already a member!
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🖤💚3rd Wheeler❤️🤍
(@N3v3rMeantToBe) reported
@ARSONBLADE No problem!!! The only other one i play is Runescape and I have for like... 14 years and mostly just play for nostalgia's sake. 🙌
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thonzykot
(@thonzykot) reported
@JagexSupport I've been manually perm muted without any evidence. As a long-time player since beginning year of 2000; I don't find this fair. May I please receive some assistance on possibly appealing this issue or a receiving proper explanation at the very least?
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orbik henriquez
(@orbikh) reported
@JagexSupport Im having problem recovering my account. i know my login email and password and reset my phone so i lost authenticator and without that i cant login to view my registered email to get the email to remove the authenticator . I need help
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BURN OUT
(@burnz_out) reported
@JagexSupport its not like i can login and check ps my acc is locked
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thonzykot
(@thonzykot) reported
@JagexSupport I've been manually perm muted without any evidence. As a long-time player since beginning year of 2000; I don't find this fair. May I please receive some assistance on possibly appealing this issue or receiving proper explanation at the very least?
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Roo Rider Luke
(@luke_roo) reported
@RuneScape @Runescape 7 deaths and counting, 2 aura refreshes wasted, if ED3 solos/trios is broken - close it until it’s fixed. Some of us enjoy playing, not mindlessly clicking trees and grinding for 7 days for pvm supplies. Bug after bug after bug after bug, ridiculous.
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TheSockDrawerPodcast
(@TheSockDrawerSD) reported
@JagexSupport my account is paid up for six months and i cannot play. i see there is a logon issue. i keep getting told my account password is incorrect then I get password reset is denied. is this part of that issue of something else? how can I get help?
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Torsent
(@Torsentt) reported
@HarambeLul @RuneScape Yes, servers have issues.
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Fady Ghonaim
(@BlueTwitte) reported
@ScretRS @RuneScape And how is that my fault ? I had 3.8b worth of stuff you think I would just compromise my account like that ?? Jagex couldn’t care less to fix the issue and if they don’t have the resources to fix an issue like that then I shouldn’t of been playing this game from the first place
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TTV | Vulgar Jesus
(@TtvVulgar) reported
@JagexAsh my account got hijacked, i was able to recover... but now whenever i try to login, it says "too many login attempts". what should i do? @JagexSupport @Jagex
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JagexHelpElf💙
(@JagexHelpElf) reported
@TextRedacted @JagexSupport request from your usual location, usual computer and without using a VPN or proxy. If you have moved home and/or changed your Internet Service Provider since creating your account, please include details of those changes too. 2/2
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Roo Rider Luke
(@luke_roo) reported
@JagexSupport so whatever the Jagex team has done to fix the servers has completely crashed and made Mac gameplay broken... every 20 minutes I’m kicked out - solo death costs are just unreal when it’s a game malfunction. Character freezes and you just have to watch yourself die..
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Matt Phillips
(@MattPhi78752697) reported
@JagexHelpElf @JagexSupport I have put in an appeal. My concern is they won’t look into enough as the previous user with this issues appeal was not overturned and had to use Reddit to change the macro ban.
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Mr Fresh
(@MQCCape) reported
@Buddy4611 @RuneScape Well they can’t walk and chew gum at the same time unfortunately, it’s either fix the login issue or pop out updates.