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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (67%)
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Online Play (28%)
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Game Crash (6%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Scunthorpe |
Sign in | |
 Charlotte |
Sign in | |
 Belo Oriente |
Online Play | |
 Heidelberg |
Sign in | |
| Braço do Norte |
Sign in | |
 Saint John |
Game Crash |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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(@Hetehaan) reported
@JagexSupport Yea but that doesnt answer my problem. Ive been flagged for rwt unfair. Didnt do rwt. Just traded GP from main to alt
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Ernesto Yanme Li Siu
(@netoyl) reported
@JagexSupport The problem is that I already went through all those steps before, I did all of it and still, I'm not getting the emails. That's why Twitter was my last resort, I guess there is nothing else to do then. RIP account and osrs. Thank you anyways.
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Swarley Quinn
(@Joen_Th3) reported
@OldSchoolRS Is anyone else having horrifically bad connection issues trying to play the minigame?
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Damian Snaith
(@SnaithDamian) reported
@Jagex @JagexSupport time and money into the game, the only thing I can think of having triggered your system is using Windows Mouse Keys to thieve in Menaphos, can someone please look into this as I really don't want to play a game that issues false bans without recourse. IGN: Barratikush
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John Eberle
(@SunsMakeMeDrink) reported
@JagexSupport I'm trying to reclaim a @OldSchoolRS account I created pre-2005, I no longer have access to the email address for. My reset requests keep getting denied because I have to put in a different email for the response. How can I fix this? #runescape
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ScottMohr
(@_ScottMohr) reported
@JagexSupport Hi- is it possible to get help on what I think is a broken quest? In 12 years I've never seen this- one of the main characters cannot be found anywhere. Please let me know-
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Yuipster
(@Yuipster) reported
@JagexSupport @OldSchoolRS Lmao really? I am a web developer. I hard reloaded, empty cache & reloaded, all while having chrome dev tools open with Disable Cache checkbox checked. It was not working when i posted. Appears resolved now though..
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peje || 🫀 Carlton the Deathbed Companion
(@realipeje) reported
also it has the worst botting problem I have EVER seen in a video game and I played runescape at its peak
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Zach Dodrill
(@DodrillZach) reported
@OldSchoolRS Anyone else playing the minigame on mobile iOS and having the app crash on you? It’s happened to me twice so far… it’s infuriating after waiting behind a portal just to get started
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Jordan King
(@thatnerdjordan) reported
@OldSchoolRS i'm still having issues now.. hopped worlds multiple times and still can not fix
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PHL
(@SiaPHL) reported
@JagexSupport Hello Jagex support. I`ve come back home after working for 2+/- years out in the sea. I wanted to re-start playing OSRS and my account is banned. I found out my cousin used my pc and my account to bot farming levels. Any way to fix this? ingame name: elis legit
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chris
(@shizzy161) reported
@JagexSupport hi I can’t access my account that I stopped playing because my authenticator isn’t working. Don’t know if that the cause for sure but I can’t cancel my membership. I’ve tried every login I can think of and have reset my password multiple times.
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Don
(@Don85528226) reported
@JagexSupport Seems like NA servers are very laggy. Can you fix them?
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Crook king
(@Crookking3) reported
@David_Sands83 @JagexSupport @JagexAsh I mean like really come on, this is obviously a on going thing with multiple players and u guys are just brushing it to the side… there should be a huge investigation going on to figure out this issue. This is insane, do you guys even care?
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SacKings 🇺🇦
(@SacKings20) reported
@WhatTheHai @OldSchoolRS @RealMatK Glad this isn't your problem anymore? :P
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Zakatoke
(@Zakatoke_) reported
@OldSchoolRS Healing at full health instead of just allowing us to drop instead of destroy the cells seems like a better mechanical fix imo
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David Sands
(@David_Sands83) reported
@JagexSupport @JagexAsh That's rubbish because I know someone in my clan had the same issue and reached out to someone on twitter. I have never done anything wrong whilst playing osrs and I have played for 20 years, I'm not going to risk it!!! My account was hacked!
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Eric McDonald
(@enm7) reported
@RuneScape So, you state you don't want another assassin walk, but have yet to return it as promised, you also state there is an issue with inflation and you have "economists" looking at it ti assist, yet you add more super rare walk anims, and inject GP into the game. HELLO JAGEX WAKE UP!
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Omari 👺
(@OmariTariq_) reported
I got trust issues cause I gave my RuneScape acc to a ***** that offer to make me a mil in 3rd grade class and he moved and I haven’t been the same since
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mariam
(@mariam16452044) reported
@OldSchoolRS Is there a general problem with the game or is it just me?
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Storm (RSN: Whxp)
(@OsrsWhxp) reported
I even kept my 1m blood stack I made and it devalued 200m over time. That's MY fault, so how is it that 27-30k an hr around 70-80 rc is suddenly trash compared to you using runners for lava? I think the problem is you needed runners for lavas. 🤡 Rant over. @OldSchoolRS
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John Eberle
(@SunsMakeMeDrink) reported
@JagexSupport I'm trying to reclaim a @OldSchoolRS account I created pre-2005, that I no longer have access to the email address for. My reset requests keep getting denied because I have to put in a different email for the response. How can I talk to an actual person to fix this?
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Storm (RSN: Whxp)
(@OsrsWhxp) reported
I even kept my 1m blood stack I made and it devalued 200m over time. That's MY fault, so how is it that 27-30k an hr around 70-80 rc is suddenly trash compared to you using runners for lava? I think the problem is you needed runners for lavas. 🤡 Rant over. @OldSchoolRS
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Storm (RSN: Whxp)
(@OsrsWhxp) reported
I even kept my 1m blood stack I made and it devalued 200m over time. That's MY fault, so how is it that 27-30k an hr around 70-80 rc is suddenly trash compared to you using runners for lava? I think the problem is you needed runners for lavas. 🤡 Rant over. @OldSchoolRS
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Angus
(@Angus88247847) reported
@AmandaHakobyan @ffffgsghsyh @OldSchoolRS Think ark is bad try playing dead by daylight lol every time they do an update to fix a bug there is another bug in the game Lmaooo
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USMC Dog
(@oldebulldog42) reported
@JagexSupport I have logged into an account of mine that I haven’t played in over a year and am showing a ban. Why am I banned on an account I haven’t even played on in so long? I play nearly every day on multiple other accounts and have never had an issue. Could you check this?
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BenDoesBits
(@BitsDoes) reported
@Benny2522 @OldSchoolRS And I respect that they are a hard working bunch and not taking that away but at the same time this is happening alot so there is clearly an issue which needs to be addressed people are paying for the right to play they are entitled to a better service. Jagex need to invest
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Frankie
(@schwer_genervt) reported
@JagexSupport your login page is not reachable, game login via google auth & PW does not work ... Is it me ? Or do you have an issue ?
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No1s Dad
(@No1sDad) reported
small request... fix your servers please. @JagexSupport
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Crook king
(@Crookking3) reported
@David_Sands83 @JagexSupport @JagexAsh This is bogus I am dealing with the same issue and it’s just as if no one cares… I’ve been playing this game for almost 15 years on and off. Day 1 player here and it feels like I’m being tossed to the side like all my hours and childhood spent on this game was all for nothing