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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (71%)
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Online Play (21%)
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Matchmaking (7%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Redwood City |
Online Play | |
 Sumaré |
Sign in | |
 New Plymouth |
Sign in | |
| Peoria |
Sign in | |
 Cardiff |
Sign in | |
| New Plymouth |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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lewis tteralli
(@TteralliLewis) reported
@JagexSupport @JagexAyiza could you look at my account I have logged on and my account has been permanently banned it must be a mistake. I have been playing for years and never broken rules - username is -angelena44-
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Elodin
(@Elodin17) reported
@JagexSupport My account has been locked after a recent hacking but I cannot recover it properly because your recovery websites "Add another password?" button is broken, all it does is take me to the top of the website instead of adding another field. I've tried multiple pcs.
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Lopas Lopasukas
(@car_musi) reported
@JagexSupport Hello,i woke up today to find my 40 freshly made accounts to be banned for macroing in oldschool,i didnt even login to oldschool with any of them?! I made them to recruit people to my clan? can you check it please!!!! account names stase1z to stase39z please help!
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DeShawn
(@R_E_T_A_R_D_O) reported
@JagexSupport that's literally what i did and i reported the issue without getting any response
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Elodin
(@Elodin17) reported
@JagexSupport I literally cannot proceed with account recovery! As I said your page does not allow me to add more than 1 password, the button is broken. Please read again and help!
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Chloe 👑💞
(@RsnCloe) reported
Can someone at @RuneScape pls fix dungeons in dungeoneering, the animations are so glitchy, the walls are always wonky and off-set. It's painful to dungeoneer with monsters that move like they're 8bit
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Christopher
(@ChristoBornes) reported
@FistedRS @JagexSupport Don’t waste your time trying to contact them I’ve filled out over five tickets and haven’t had one response in over two weeks. Horrible service Only @eazzicodes could help me fix it
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HAUWA
(@Mohajabo) reported
@RyanHaw79126604 @JagexSupport Spacelocks_official on Instagram got mine done, I was having same issues but not it’s resolved
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emmanuel kwarkar
(@ekwarkar) reported
@KuhllenOG @JagexSupport Forgot my password last two weeks and can’t login @kiknets was recommended and he was able to fix my account
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matt
(@atthetopforever) reported
@JagexSupport again, to reiterate, you CANNOT change your email without the authenticator. I submitted a recovery request and it was phish blocked by my work email that the account is registered to. adding jagex email to contacts does not fix this.
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Fancy
(@AltFancy) reported
@D3adscene @OSRS2ndBase @OldSchoolRS i dont think so, but i think the calamity gear is a horrible upgrade. its basically BIS for everyone by a pretty good margin. unless its always broken on death and cant be trouvered and has like a 10m+ repair cost per piece, it's going to be use universally i think
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Ford Rock
(@FordRockRs) reported
@JagexSupport Can you please fix the issue? I wanna try using the beta ;(
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matt
(@atthetopforever) reported
@JagexSupport I have resubmitted the appeal with a better email I have access to. I hope this will resolve the issues I have been having. Just need the team to disable my authenticator so I can start grinding again.
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Tiberius Suciu
(@SuciuTiberius) reported
@JagexSupport The service 'MANAGE BY CARD' on the site in regards to managing subscriptions is throwing me 302s. I really need to cancel a few accounts that I forgot their credentials but I have no other way to get to them. Is there any other way for me to resolve this. Thank you
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y
(@WarZoneWilbur) reported
@Faux_Freedom @OldSchoolRS Now I gotta wait for the fix to fav
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Jazmine Sinclair
(@JazmineSinclai2) reported
@JagexSupport im unsure how to fix this issue, account is locked and info im providing back from 2017 is still not good enough to unlock, and im not sure why why i try to unlock my email is now all of a sudden not connected to the account?
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Johnny
(@Zerkerzz) reported
@JagexSupport That's the exact page I got that error on, I tried again this morning and it worked thankfully.
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Ford Rock
(@FordRockRs) reported
@JagexSupport Thanks for fixing the issue, now it is fixed and there's no crashes anymore! Thank you!~~
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Jazmine Sinclair
(@JazmineSinclai2) reported
@JagexSupport the issue is i can not... some how my email is not attached to my account and im providing infomation and payment details back to all the way from 2007, and its getting denined, i need to be able to speak to someone properly about this, instead of a automated email please andtnks
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Derwin
(@Derwin84879573) reported
@JagexSupport yes they already told me that you can't appeal but I don't understand that I know I haven't broken any rules but aha it doesn't matter I'll leave the game for a while
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Jazmine Sinclair
(@JazmineSinclai2) reported
@JagexSupport that also dosent help... im not sure how to fix this issue, iv supplied infomation all the way back to 2017, payment details also... im not sure why the lock recovery is not working deinied over 15 times iv tryed evry possible way
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autism
(@_haver) reported
this whole journal is dedicated to tracking runescape stats. i spent like 2 days making all the little icons to correspond to the skills. i love it and im honestly so proud of it even though i spelt runescape wrong on the first page and to "fix" it i made it "rünscape"
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Natascha Richardson
(@NrXch) reported
@JagexSupport Hi, @JagexSupport this still requires me to have access to the linked email account. Not having access to the original email account anymore is why I don’t have access to my account in the first place. See the issue with the system?
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SithisRS 🇺🇦
(@YourMuthr) reported
@Ysterman_Rs @undeadstarfish @Burraki197 I told myself I wouldn't respond to this **** anymore, but it just seems like at this point y'all are discussing broad internet issues not pertinent to RuneScape specifically.
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Kuhllen
(@KuhllenOG) reported
@JagexSupport I was going to buy membership to play again. But I can't login to my account, either of them. Says account is locked and may be stolen etc. I've waited an hour and try to login but it does the same thing. It did this on my first login attempt #OSRS
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Natascha Richardson
(@NrXch) reported
@JagexSupport Hi @JagexSupport thanks for trying, the issue is your system is flawed and despite multiple appeals over the past 8 months and trying to provide years of documentation you tell me proof is not strong enough to recover the account. Yet I am still being charged monthly membership.
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Kuhllen
(@KuhllenOG) reported
@JagexSupport I was going to buy membership to play again. But I can't login to my account, either of them. Says account is locked and may be stolen etc. I've waited an hour and try to login but it does the same thing. It did this on my first login attempt
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Gooby
(@GoobyGG) reported
@wizofecom First time I was ever ddos'd was related to Runescape
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Ford Rock
(@FordRockRs) reported
@JagexSupport Hello Mr. Dorota, Yes mate. The issue still persists frequently, and I have checked the Jagex launcher site haven't found solutions I mean that link you sent me yesterday. The issue is considered as freezing the whole launcher I think because it has limited number of people to jo
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Yoshi
(@Yowwwshi) reported
@OldSchoolRS What about for those players who cannot log in? TOO MANY LOGIN ATTEMPTS. You need to fix that. Players in clans griefing solo players by setting up auto clickers all day attempting to log in w incorrect credentials just to prevent the account owner logging on.