RuneScape

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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

Problems in the last 24 hours

The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

RuneScape Outage Chart 12/20/2025 07:05

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Most Reported Problems

The following are the most recent problems reported by RuneScape users through our website.

  1. Sign in (71%)

    Sign in (71%)

  2. Online Play (21%)

    Online Play (21%)

  3. Matchmaking (7%)

    Matchmaking (7%)

Live Outage Map

The most recent RuneScape outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesRedwood City Online Play
BrazilSumaré Sign in
New ZealandNew Plymouth Sign in
United StatesPeoria Sign in
United KingdomCardiff Sign in
New ZealandNew Plymouth Online Play
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

  • Oghfoghfoe2 Oghfoghfoe (@Oghfoghfoe2) reported

    @JagexSupport Hello, my walk cosmetic override keeps resetting to default after every login. What can i do?

  • fixemd fixed (@fixemd) reported

    @SoFFaaaH @JagexSupport There’s this genius who can help write to #levinfix on Instagram they can probably help you with that because they are good at helping with errors and stuff like that

  • Vampir3Bunny Linh 🐰 (@Vampir3Bunny) reported

    @JagexSupport I still have premier on my account. Played earlier tonight and everything was fine. Took a 30 mins break, logged in again & suddenly my bank slot has decreased? I still have membership until March. Why would my bank slot decrease so early? Is this a glitch?

  • SBoiyee Upwarez.eth (@SBoiyee) reported

    @SoFFaaaH @JagexSupport Just try out @kawasandistro regarding your account issue, to fix it immediately

  • Fergus_on6 Ferguson (@Fergus_on6) reported

    @HereVereGolyo @JagexSupport I was struggling with the same issues right now but I was told to file a report to their management support, levinfix on Instagram and it was rectified few minutes ago

  • MattMayne101 Matt Temporado (@MattMayne101) reported

    @JagexSupport @jagexsupport You are right I had been trying to log in using the new log in & login with a different character name. I completely forgotten I had started with with a completely different name that I had used before 2010, Thanks again this is why I'm a long time fan of Jagex!

  • Able18005278 Able (@Able18005278) reported

    @JagexSupport its been since the middle of december this isnseriously terrible custome service especially on something so simple

  • ederlinmedina1 Ederlin'Medina (@ederlinmedina1) reported

    @elliott22197181 @JagexSupport I once lost my account and they can not do anything,Poor customer service indeed,I really appreciated the effort of (Xspace-cyber ) on instagram message him

  • naffykins ℕ𝕒𝕗𝕗𝕪 | RSN: Romance 🤟🖤 (@naffykins) reported

    What's going on with the client? Mine has been randomly closing for the last few days, sometimes after teleporting, sometimes while walking, sometimes while doing absolutely nothing? Anyone else having issues? #Runescape

  • mohammed_Q1143 mohh (@mohammed_Q1143) reported

    @Mhmedtawfiq @JagexSupport My account got banned few days ago as well and every step I made to get it back did not work. I got in touch with #kelvtoolz on instagram which he helped to resolve my account issue. You should probably check him out

  • em9nine . (@em9nine) reported

    @MultyEnthusiast @OldSchoolRS What is the problem with how it currently works?

  • fixemd fixed (@fixemd) reported

    @_MarkyJames @JagexSupport I was struggling with the same issues right now but I was told to file a report to their management support, levinfix on Instagram and it was rectified few minutes ago

  • Stanley_Studios THE // WATER // BABY (Stanley) (@Stanley_Studios) reported

    @Denzuul As a gamer my entire life. NFTs didn’t click til someone said I could own something rare and sell it for money. The problem is that we have had these games in the past. Ie runescape or wow. Obviously as an nft it would be great. What’s stopping it? I always go back to the studios

  • Joef199 Lawrence Washington (@Joef199) reported

    @AshlanSinger @OldSchoolRS it was the tic rate responsiveness of the server. Ping was high but what you say sounds like an ISP problem. I recommend unplugging your modem for 20 seconds and plugging it back in to reset it. Unless your on wifi wifi is trash

  • gapa22_ Austin (@gapa22_) reported

    @belet_mirkelam @JagexSupport I advice you explore the services of kelvtoolz on instagram regarding your issue because you won’t get any response from customer service

  • Fergus_on6 Ferguson (@Fergus_on6) reported

    @_Adddddam @JagexSupport I was struggling with the same issues right now but I was told to file a report to their management support, levinfix on Instagram and it was rectified few minutes ago

  • mymy2015ff my (@mymy2015ff) reported

    @mikeconnolly92 @JagexSupport I was struggling with the same issues right now but I was told to file a report to their management support, levinfix on Instagram and it was rectified few minutes ago

  • SBoiyee Upwarez.eth (@SBoiyee) reported

    @elliott22197181 @JagexSupport Text @kawasandistro regarding your account issue, to fix it immediately

  • SBoiyee Upwarez.eth (@SBoiyee) reported

    @BrianWi83090229 @JagexSupport Contact @kawasandistro regarding your account issue, to fix it immediately

  • TimeCollapsed ʀǟɨռʄʟɨք (@TimeCollapsed) reported

    @chefhoubie @OldSchoolRS I hope it goes well but if they don’t fix the fundamental issues such as how singles/multi lines currently work, then the rework doesn’t change much imo

  • zxv098876zxv tek (@zxv098876zxv) reported

    @ZachSprenger @JagexSupport My account got banned few days ago as well and every step I made to get it back did not work. I got in touch with #kelvtoolz on instagram which he helped to resolve my account issue. You should probably check him out

  • gfutrj453hfgh pi (@gfutrj453hfgh) reported

    @_Adddddam @JagexSupport There’s this genius who can help write to #levinfix on Instagram they can probably help you with that because they are good at helping with errors and stuff like that

  • fixemd fixed (@fixemd) reported

    @Caudy1911 @JagexSupport I was struggling with the same issues right now but I was told to file a report to their management support, levinfix on Instagram and it was rectified few minutes ago

  • fixemd fixed (@fixemd) reported

    @mikeconnolly92 @JagexSupport There’s this genius who can help write to #levinfix on Instagram they can probably help you with that because they are good at helping with errors and stuff like that

  • Fergus_on6 Ferguson (@Fergus_on6) reported

    @Vampir3Bunny @JagexSupport I was struggling with the same issues right now but I was told to file a report to their management support, levinfix on Instagram and it was rectified few minutes ago

  • El_Vis88 Elvis (@El_Vis88) reported

    @SoFFaaaH @JagexSupport I was struggling with the same issues right now but I was told to file a report to their management support, levinfix on Instagram and it was rectified few minutes ago

  • MultyEnthusiast MakeMultyGreatAgain (@MultyEnthusiast) reported

    @OldSchoolRS Please can you comment on the ZCB fix you mentioned would be happening in Q3 2022, would be nice if it could be fixed prior to WBR, currently ZCB sapphire smite is being rampantly abused.

  • jaysontiler Jayson Tiler (@jaysontiler) reported

    @belet_mirkelam @JagexSupport Stop whining here because you can't get any Fix from them, I was in your shoes few days back without a single word from them until someone here referred me to #kelvtoolz on INSTAGRAM and boom he got it all sorted out

  • Pleasehelpjag3x silas Geee (@Pleasehelpjag3x) reported

    @JagexSupport No I have my account, the issue is you took my cash stack. When I haven’t ever rwt. Your support seems to dog water on communicating with customers, players. And frankly seems like you do not care about the player base anymore/ ever.

  • Fergus_on6 Ferguson (@Fergus_on6) reported

    @ZachSprenger @JagexSupport There’s this genius who can help write to #levinfix on Instagram they can probably help you with that because they are good at helping with errors and stuff like that