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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (70%)
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Online Play (25%)
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Game Crash (5%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Sign in | |
 Upton |
Sign in | |
 Heidelberg |
Sign in | |
| Scunthorpe |
Sign in | |
 Charlotte |
Sign in | |
 Belo Oriente |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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got milf?
(@Ceresse) reported
Yo @JagexSupport been having issues; freezing when loading into Zamorak dungeon. Regardless of in group or not, regardless of enrage. Having to reload client just to pvm is getting annoying. Pretty Please Help ya step Runescaper 🥺
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itsjohnor
(@itsjohnor) reported
@JagexAsh @OldSchoolRS @JagexSupport Hello if you do not fix the "kick" option in player owned houses, where people can escape being kicked if they are behind walls or on altar traffic im going to law suit you.
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Altonator97
(@GarciaAlton) reported
Been running into a lot of audio/internet issues lately when I stream. Still gonna keep trying. Other than that just mostly on Fortnite and Old School RuneScape since these two are the only games that won’t give me issues.
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mas
(@mmscsnsnl) reported
@ang_2100 @JagexSupport Sadly, bans are unappealable here Especially permanent ones However I'd suggest you reach out to #lyntech1 on Instagram I'm pretty sure they can help remove the ban and unlock your account cos they helped me fix something similar recently
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OpinionatedShill
(@BurakDeLaRocha) reported
@JagexSupport Hello, I’m not even able to log into make any sort of request as I’d be able to cancel my subscription. My log in didn’t work I changed my password and now my new log in won’t work either. I keep getting an error despite my information being typed in correctly
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Alice, the R o n g J i u Scholar
(@Takenokobenmei) reported
I think very little in my childhood undermined me as much as the way my mother had a preternatural sense for when I took a 5 minute break from homework to play RuneScape… I now feel stressed when not working even on my self directed stuff…
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Karl Daley
(@karldaley124) reported
@N0bl3ss3 @JagexSupport Its a joke they did the exact same to me and from what I've seen online many others who have genuinely not been botting I was surprised that you've even had a reply I tried to contact them many times and heard nothing. Clearly there is an issue with their bot detection system.
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Aterivus, The Brave and The Bald
(@AterivusRS) reported
@Ceresse @JagexSupport If you're using loading screens, try hitting ESC if they freeze up It seems like the game loads all the assets, it just gets stuck in limbo and won't progress through loading screens I assume the entire dungeon is poorly optimized given the performance issues there + Infernus
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Moonsanza
(@moonsanza) reported
@JagexSupport Hi, I get the error "The web server is not reachable" when signing into the website & game launcher. I have changed the password on the account and exhausted all the guides on the support website. My other accounts work fine, can you help? RSN Moonmini #RuneScape,
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Ether
(@ultimatestar21) reported
@masterskyle6 @JagexSupport Well sometimes accounts get wrongfully banned, this might be a clear misunderstanding or a glitch, but support does nothing about it. When my account got banned, no one helped me, luckily I got reffered to (LADYTECH01) on Instagram, she helped fix my account.
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Jake me up inside
(@GreatWhiteSarc) reported
@JagexSupport I would like to actually speak to someone about my ban, is there a team or staff member to offer actual live support to investigate the issue on my account? #osrs
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JD - LeftieGamer
(@JuhnRS) reported
.@JagexSupport I have this issue where every day I have to 'update my graphic card driver' even having to install it over and over. This problem happened months ago until Jagex fixed it, not sure if Jagex is aware of this but I would like it to be issued
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Philip Gerald
(@philipgerald50) reported
@ang_2100 @JagexSupport So bad bro have someone Send a message request to @gainfixx on Instagram he will help you out I’ve had this issue before now and support was of no help to me…
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Alexander Mitrovic
(@Alexand06269304) reported
@nvmdabollocks @JagexSupport Account suspended/banned is usually as a result of violating terms and conditions but if you think you’ve not broken any rule and was banned by mistake, send an inbox to unban_techs on Instagram for quick review and assistance
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Bollocks🐓
(@nvmdabollocks) reported
@JagexSupport Hey aman, sorry but to clarify does this mean that the account has indeed been manually reviewed by a human and determined to have still broken the rules? Even given the context of an outdated client and spam clicking the ground?
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Gorazd Kuzma
(@KuzmaGorazd) reported
@JagexAsh Thanks for a response! But unfortunately, I can't make an appeal, I didn't even had a chance to do it, so I can't explain or even ask what was the real problem. As I mentioned before, when bann happened I wasn't even active in Runescape and now I can't play again. Please help me
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fixlmsjagexfatash fkjagex
(@fkjagex) reported
@JagexSupport your response: Thanks for telling me point blank about a problem! I'll ignore it though, and you can pass it on to the next useless piece of **** that will do nothing via this link! legit the most worthless game support on the planet, gz
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I'm Me
(@Weirdo_Nya) reported
@SMITEGame @wizards_magic Hey @SMITEGame question: why that every time I close and reopen my game my Runescape cape favorites get reset and I have to fix it?
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fixlmsjagexfatash fkjagex
(@fkjagex) reported
@JagexSupport filthy disgusting rats can u fix last man standing? ******* uselss pigs
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Mac Stein
(@MacStein1212) reported
@JagexSupport Had a super weird issue with premier club purchase falling under a different account. Went to the correct account and it will only let me purchase a 1-month re-occurring. What do I do?
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Alexander Mitrovic
(@Alexand06269304) reported
@DarkWarriorLIVE @JagexSupport Account suspended/banned is usually as a result of violating terms and conditions but if you think you’ve not broken any rule and was banned by mistake, send an inbox to unban_techs on Instagram for quick review and assistance
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HardWorkingWomanLaurenJ
(@working_lauren) reported
The infinite charges glitch was fixed on compact necklaces, but now you can not add charges. Try to charge then and it says “Nothing interesting happens” Try to use the compactor on them and it says it can not be used on it. @RuneScape @JagexSupport
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Ho1y
(@IamHo1y) reported
@JagexSupport Yes it is still not working to login
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𝕊neaky Pete
(@P_Rubino) reported
@0xstarkx used to use msn to ddos people on runescape while in wildy
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Philip Gerald
(@philipgerald50) reported
@MacStein1212 @JagexSupport Send a message request to @gainfixx on Instagram he will help you out I’ve had this issue before now and support was of no help to me…
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fixlmsjagexfatash fkjagex
(@fkjagex) reported
@JagexSupport fix hiding in last man standing why ******** do you award players that dont participate?
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Stephen Tanner
(@Stanner928) reported
@JagexSupport I’m attempting to recover a password for an account still linked to my main email address. Why is the recovery email not coming through? I’ve recovered other accounts at the same email without issue. Thanks
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marco monteiro
(@marcomo85338894) reported
@JagexSupport i cant login on #osrs it keeps asking me for an authenticator im pretty sure i never activated and when i use the option to send me an email to deactivate i never receive it!!
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Matthew Spalding
(@iamthechron) reported
@JagexSupport It's only ever happened to me on my main and whenever it happens, I can get on my iron without any issues =\
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Maestro Hooks
(@HooksMaestro) reported
@JagexSupport hey jagex. is there any way to expedite the bank pin on my account? i have been having *massive* security issues lately and want the bank pin activated asap. can provide any and all security and identification info necessary