RuneScape

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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

Problems in the last 24 hours

The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

RuneScape Outage Chart 01/15/2026 19:15

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Most Reported Problems

The following are the most recent problems reported by RuneScape users through our website.

  1. Sign in (67%)

    Sign in (67%)

  2. Online Play (27%)

    Online Play (27%)

  3. Game Crash (7%)

    Game Crash (7%)

Live Outage Map

The most recent RuneScape outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
BrazilBraço do Norte Sign in
CanadaSaint John Game Crash
VenezuelaValencia Online Play
United StatesRedwood City Online Play
BrazilSumaré Sign in
New ZealandNew Plymouth Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

  • erinecomo Erin Comon (@erinecomo) reported

    @charliewitda @JagexSupport Message @Kevin_hightech to recover back your account and fix all issues, he is an expert in all field

  • ToddMoo03426519 Todd Moore (@ToddMoo03426519) reported

    @JagexSupport My account won't login and I am not receiving any of the recovery emails... It keeps telling me that the password is incorrect.

  • GLADIATOR_DH GLADIATOR DEMONHUNTER (@GLADIATOR_DH) reported

    @OldSchoolRS the problem with nulling xp is that it completely removes making mistakes as a variable in building your account

  • maddogg7693 Drew Scott (@maddogg7693) reported

    @CJReviewTW @JagexSupport I missed the part where that’s my problem.

  • CJReviewTW CJReview (@CJReviewTW) reported

    @JagexSupport Dorothy I never had an appeal. I never spoke with a single customer service person. I’m not allowed on forums. But I am allowed to make a new account and act however I’d like. It’s been 5 years and you’re refusing to address the issue that keeping me muted doesn’t solve any issue

  • hmood22237 derik (@hmood22237) reported

    @Glexz0rr @JagexSupport @JagexTwisted My account got banned few days ago as well and every step I made to get it back did not work. I got in touch with #kelvtoolz on instagram which he helped to resolve my account issue. You should probably check him out

  • hmood22237 derik (@hmood22237) reported

    @GivansKristian @JagexSupport My account got banned few days ago as well and every step I made to get it back did not work. I got in touch with #kelvtoolz on instagram which he helped to resolve my account issue. You should probably check him out

  • CJReviewTW CJReview (@CJReviewTW) reported

    @maddogg7693 @JagexSupport It’s not drew, it’s our problem

  • Miketzuu mirQ (@Miketzuu) reported

    @FSAPOJake @OldSchoolRS Damn, people who make games for a living didnt think of that? Then I go to Twitter and see dome random dude say the perfect way to tackle this "problem" and Jamflex wont listen to them. ffs.

  • SaltSpirits salem (@SaltSpirits) reported

    @GodBoneOW @RuneScape Then stop getting overly hyped, and stop dropping items on the ground to despawn? Both of these are entirely personal issues. You have control over how excited you get, control your expectations, and you have control over what you do with the items. It’s not any deeper.

  • mmohv_ sey (@mmohv_) reported

    @GrimmWarHunter @JagexSupport I advice you explore the services of kelvtoolz on instagram regarding your issue because you won’t get any response from customer service

  • jhygyygggff nda (@jhygyygggff) reported

    @Legit_Merk_ @JagexSupport I was struggling with the same issues right now but I was told to file a report to their management support, clifftech1 on Instagram and it was rectified few minutes ago

  • Boom1Boxing BoomBoxing (@Boom1Boxing) reported

    @JagexSupport I managed to figure it out last night after fiddling with it some more but ill explain what happened for anybody who might be having the same issue

  • Glexz0rr Glenn (@Glexz0rr) reported

    @JagexSupport @JagexTwisted My account got hijacked and got a ban for RWT. Now the ban is unappealable. Please check my login ip or whatever u guys check in those cases. Account name: Glexz0rr

  • DoubleMklee MK Double (@DoubleMklee) reported

    @Zack_Swartz @JagexSupport Very common these days had the same problem last week But it’s all resolved all thanks to Knightgohard he helped me fix it with my ID I bet he could be of help to you too I recommend you check him out if support fails to lend a helping hand

  • DoubleMklee MK Double (@DoubleMklee) reported

    @Googrifflon @JagexSupport Very common these days had the same problem last week But it’s all resolved all thanks to Knightgohard he helped me fix it with my ID I bet he could be of help to you too I recommend you check him out if support fails to lend a helping hand

  • mmohv_ sey (@mmohv_) reported

    @chadfrasier18 @JagexSupport Why not try #kelvtoolz on Instagram they can fix issues like that.

  • mamud_33224 Mamud (@mamud_33224) reported

    @princess0nature @JagexSupport My account got banned few days ago as well and every step I made to get it back did not work. I got in touch with #kelvtoolz on instagram which he helped to resolve my account issue. You should probably check him out

  • ChocolateyChips Uncle Jemima (@ChocolateyChips) reported

    Daaaammnnn my favourite RuneScape streamer just banned me from his twitch chat 😣 maybeee I am the problem

  • zxv098876zxv tek (@zxv098876zxv) reported

    @d4nnyd123 @JagexSupport Why not try #kelvtoolz on Instagram they can fix issues like that.

  • chadfrasier18 Chad Frasier (@chadfrasier18) reported

    @JagexSupport I am having some issues with getting into my account

  • kelecdai Darwin (@kelecdai) reported

    @chadfrasier18 @JagexSupport What issues?

  • 7319abowers Alexander Bowers (@7319abowers) reported

    @JagexSupport When your IP changes, or if you attempt to login without an internet connection, the local login data is wiped. This requires the user to launch the browser then input login info and 2fa. I would highly prefer login info not be wiped if a connection couldn't be made.

  • tiogaosrs Tioga (@tiogaosrs) reported

    @OldSchoolRS Add an option to lock defense via combat and 95% of the pure community will be happy with it. We don’t need icons, modes, quests, we just want to insure our accounts aren’t ruined by a mistake or runelite glitch…

  • Yunghonch Skunk Ape - Prophet of Pleasure (@Yunghonch) reported

    @mostunhoIy1 To sell online game items and gold for US dollars. RuneScape has a big issue right now with players from there cheating to make money because it pays so much more since their inflation got so bad.

  • Onelove188 Tj Moore (@Onelove188) reported

    @OldSchoolRS I can't login after the update 😡

  • mmohv_ sey (@mmohv_) reported

    @charliewitda @JagexSupport My account got banned few days ago as well and every step I made to get it back did not work. I got in touch with #kelvtoolz on instagram which he helped to resolve my account issue. You should probably check him out

  • DoubleMklee MK Double (@DoubleMklee) reported

    @StreedleMcdeeds @JagexSupport Very common these days had the same problem last week But it’s all resolved all thanks to Knightgohard he helped me fix it with my ID I bet he could be of help to you too I recommend you check him out if support fails to lend a helping hand

  • WithAim1 WithAim (@WithAim1) reported

    @wartortlefanacc @OldSchoolRS its a problem tho. cause increasing risk to reward for multi boss and teams can farm the hell out of it plummeting it’s value significantly. the bosses are also way way too easy to have an increase in value without some balancing

  • rinonako98 Ruuj (Rin)/Kaiki 🦨/🧜‍♀️ ENVtuber (@rinonako98) reported

    @sonicmega Pixie Hollow died too early, it was fun but the switch to pay to play is unfortunately what may have broken it. As for games that should have died? Runescape