RuneScape status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by RuneScape users through our website.

• Sign in (100%)

Community Discussion

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RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dxxxk (@Dxxxk_) reported 3 minutes ago

  @OldSchoolRS please fix na servers we're getting 80+ ping

• 
  Squid (@TheCrankySquid) reported 5 minutes ago

  @awful_thxngs @OldSchoolRS @JagexGoblin Yeah I'm pretty aligned with you on where this sits importance wise, and haven't really had problems with keris in moons since it came out, but to your point of trade offs it's not really an interesting storage option right now being so often consumed by the yellow keris.

• 
  John (@John_e_zoidburg) reported 8 minutes ago

  @OldSchoolRS Still having these issues on the east coast servers. It’s Friday night, noticed it last night trying to boss. Didn’t think nothing about it but looking today and was in the 300 ms on w482

• 
  Fkgkgmg (@baldeggrs) reported 8 minutes ago

  I can’t login as the hijacker changed the email that was used on the launcher to even appeal so I’m having to speak to AI agents and even “JMOD” AI agents. I want to prove the account is mine and I’m the original owner but I can’t on an AI livechat. @JagexSupport

• 
  Raven Karp (@RavenKarp) reported 9 minutes ago

  @JagexSupport there is no reason your launcher should launch at start up by default you literally exist for me to play runescape and that's it. Fix your app.

• 
  Cryptotaiz (@Crypto_taiz) reported 10 minutes ago

  @OldSchoolRS Fix it for Canadians

• 
  Jason Mathis (@IronCore18G) reported 17 minutes ago

  @nbarsheshet @OldSchoolRS I did read it. It what universe is 7% percent of the overall uniques a problem? I am one of those people, who spams 515-540s - anyone that isn't a moron that wants to grind TOA is going to push up to those invocations. Otherwise, you're an iron - you get your items and leave.

• 
  Valliance (@Valliance_) reported 24 minutes ago

  @smith1792 @OtherFish_ @OldSchoolRS i dont care much for gpscape preservation from my end, so i won't speak on that. but torva's value reflects a supply issue, because the boss is not liked widely. also demand changes these prices. it was giga BiS. Nothing beat it for offense or even def. So it was giga valued.

• 
  Brandton Graffin (@BrandtonGraffi2) reported 26 minutes ago

  @JagexSupport @Shockbyte Took my money with the promise of a server to play. 24 Hours no solution. You give no other provider other than Shockbyte. Fix the problem.

• 
  shaquan tucker (@shaquan_tucker) reported 28 minutes ago

  @JagexSupport The laucher is not working.

• 
  Seabass (@BassManQuick) reported 29 minutes ago

  @JagexSupport i can’t signout of one of my accounts on the mobile app and login with another account since the Jagex Account update. I have deleted the app and re-downloaded it and still won’t work

• 
  DubzOpp (@DubzOpp) reported 30 minutes ago

  @JagexSupport is there anything you can do to look into the item? Your automated email response is just not well received, I believe this is a glitch in your game.

• 
  Scott Jones (@Scott2Tall) reported 34 minutes ago

  @JagexSupport I am having problems swapping characters on old school RuneScape mobile. I signout and click login and it auto fills and doesn’t allow me to choose another account. (Not a Jagex account)

• 
  JustGeoffrey (@FeGeoffs) reported 38 minutes ago

  @OldSchoolRS Are you guys ever going to fix the harvest/compost **** you broke like a month ago

• 
  monsoon (@MonsoonedAF) reported 41 minutes ago

  @LivvyPersonals @NomadlessRS @OldSchoolRS There wasn’t a point, you were just grasping at straws to make an issue out of him potentially having items related to other holidays in his bank after he said he didn’t care if they went too, the reality is he could have them without actually even engaging with the content lol

• 
  Sugar Beard (@SirSugarBeard) reported 42 minutes ago

  @JagexSupport can you send me a dm, I have an issue I don’t know how else to handle?

• 
  abdullah rashid (@abdulla77783475) reported 42 minutes ago

  @dondon7171717 @OldSchoolRS You're actually trying to comeback with bug abusing is the same as finding a different approach to content? Buddy I already got radiant. I got gm. No wintertodt for me. I'm stating facts about their issue with people cheesing something the same as red x and Corp chicken methods.

• 
  Amnezia Haze (the real noob, aka sahin) (@KongKin27641142) reported 43 minutes ago

  @OldSchoolRS man u guys suck fr fr fr. u just fix ur mistakes and call it a day. ,,we are launching a load of under the hood changes" **** u just fixed ur bugs and yap like all time. give us back our lost gametime due to serverdowntimes ALL THE TIME!!!!!!! THAT WOULD BE ACTUALLY NICE!

• 
  Pripyat Adruzh (@Pripyat_Adruzh) reported 45 minutes ago

  @HalalHogann @OldSchoolRS btw jagex recently fired Mod Fowl, they're definitely trying to fix their mistakes by removing the DEI stuff and they deserve support for that too.

• 
  HeadingToMars (@HeadingTooMars) reported 46 minutes ago

  @RuneScape @OldSchoolRS @JagexSupport the appeal system is broken. The AI bot needs major work. I come back to the game after some years, to find out a migration to Jagex accounts has taken place, and that my 20 year old OG account was hacked. After a couple months of back and forth, I get told it’s obvious my character was hijacked and that by providing a new email, I could get my character back. Sounds amazing doesn’t it. After I get my character back, it’s been permanently banned. I say to myself this must be a mistake. I appeal. I get denied. How the hell does that make sense, when just in the previous email I’m told it’s obvious I’ve been compromised by a third party and got my character back? Why am I being held responsible for the actions of a hacker? Would be great if someone can take a deep look at this. All I’m asking is to looks closely at the facts, which should be very simple. Thank you

• 
  chris (@dondon7171717) reported 46 minutes ago

  @abdulla77783475 @OldSchoolRS a bug is an issue with the game that wasn't intended, being able to ruby bolt it was never intended. the contract is essentially telling you this one is to test your ability with melee, red x also a bug that should've been fixed ages ago but 500 baba without it is just a rng wipe

• 
  JB 22 (@JBellingham22) reported 48 minutes ago

  @JagexSupport My account got locked for suspicious activity apparently. And the email that was my registered one is not getting recovery email. And when I recover it back to its creation/login email. It gets denied. Your support system and website recovery is awful. How can it get denied 1/2

• 
  Eldadelin Kantor (@EldadelinKantor) reported 48 minutes ago

  @RetiredHybrid @dylancrewscigar @OldSchoolRS A lot of assumptions without proof. I could literally just say the opposite and you would be unable to prove me wrong. Poor argument. And people have always had multiple accounts, unsure what the issue with that is.

• 
  squashmvp (@squashmvp) reported 49 minutes ago

  @OldSchoolRS Making a lesser version of Monster examine really is just a solid example of not understanding how to observe problems and solve them. Idc about prestige so low drop rates on very long content will always make me feel a bad about playing. Dhw was too strong? Against dragons? Lol

• 
  notimportant (@DutchConserv) reported 50 minutes ago

  @OldSchoolRS I play on the Jagex Launcher runelite or the official client and it keeps saying play via the Jagex Launcher to log in again, too many login attempts

• 
  Luke Macaulay (@LMacaulayCulkin) reported 51 minutes ago

  @DangVoidSignal @OldSchoolRS Additionally, if you say it's a mental illness? How should we treat those with depression? Personality disorders? Or any other mental issue? We certainly don't ostracize them, we reach out and offer help and I think we should do the same here.

• 
  U (@avgstv) reported 54 minutes ago

  @JagexSupport ticket # 6496842 . Submitted multiple times and no real person looking into the issue…

• 
  Jordan Ranson (@jordanranson) reported 54 minutes ago

  @JagexSupport can I please have someone look at my support ticket #6503127? I have an active subscription but it’s not applying it to my account and the mod in charge of my ticket gave me a canned response and didn’t fix it. It’s now been 2 days where I can’t access my account.

• 
  Omar (@Omave1) reported 57 minutes ago

  @liptonblackteab @OldSchoolRS So what's the problem with my proposal?

• 
  Jonathan (@CroccoOSRS) reported 58 minutes ago

  @Jagex @JagexSupport @JagexAsh pls fix the website. We keep getting “oops something went wrong” on our screens.