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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (65%)
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Online Play (29%)
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Game Crash (6%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Charlotte |
Sign in | |
 Belo Oriente |
Online Play | |
 Heidelberg |
Sign in | |
| Braço do Norte |
Sign in | |
 Saint John |
Game Crash | |
 Valencia |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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XO iRelent
(@Bwustyy) reported
@JagexSupport 7 days to set a ******* pin on my account but no confirmation to cancel? Just waited 4 days and accidentally cancelled the pin I set on my account. What the actual ****? Now I have to wait 7 more days. No cap sensitivity on accounts, Like fix your ******* game
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Ether
(@ultimatestar21) reported
@arcanusdl @JagexSupport SEND A QUICK MESSAGE TO *LADYTECH01* ON INSTAGRAM SHE FIXED MY ACCOUNT YESTERDAY WITH SIMILAR ISSUES
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radler
(@Ridwan38206152) reported
@JamesWillRow @JagexSupport Waiting on support won’t change anything cause its just some bot programmed to send you messages that aren’t useful I suggest you send a message request to #allenfixx on instagram he helped me resolve same issue a week ago
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NetherlAnts
(@AntsNetherl) reported
@JagexSupport @arcanusdl You guys are clearly not giving anything about the player base.. im already waiting for a month to get a reply .. on exact the same issue... Account appeal IS APPROVED!!! BUT MY MAIN ACCOUNT IS STILL BANNED...but appeal is approved...
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Phoro
(@ficoxa6112) reported
@kingk80841742 @JagexSupport My account got banned few days ago as well and every step I made to get it back did not work. I got in touch with #kelvtoolz on instagram which he helped to resolve my account issue. You should probably check him out
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sonny
(@sonng_d_orr) reported
@Sam__Butcher @JagexSupport I had same issues days back but @KatherineCoder8 helped me recovered my account back and I can now login my account back as normal you can message her for help
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Patti Peguese
(@RaeYaisel) reported
@teabeed @JagexSupport Crackkeytech on instagram recovered my account in 40 minutes after a DM, they are legit and the only hack service I know and trust.
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Nathan
(@teknxisi) reported
@CuzImBlk88 @JagexSupport Hit up Allenfixx on instagram instead of wasting your time here support won’t help I’ve had this issue before he helped me out
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Jake Girman 🐀
(@SwordManJake) reported
@JagexSupport I am attempting to link my @amazon account to get Prime Gaming benefits and when I go to link it, I get an error saying my Amazon account is already linked. Amazon told me to reach out to you to figure out what Jagex account this is. I do not have any other account
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bill✌🏻
(@sillybill09) reported
@drfaudchi @JagexSupport in my honest opinion I think there's a good chance of recovery, I suggest you reach out to @drewfixer01 on twitter they got my account recovered which has similar issue with yours, So that's pretty much the only viable option you've got amongst others, I hope this helps
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rico siahaan
(@ricosiahaan289) reported
@Toemado @JagexSupport My account also got a permanent ban and support did nothing to help , not until I reached out to @SUPER_UNBAN on Instagram who helped me recover back my account . I confidently recommend his service
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George Russell
(@george_rus_ell) reported
@ortegajorare @JagexSupport I had same issues with my account also,It’s quite surprising support system doesn’t work Luckily for me CLOUD_UNBAN on Instagram helped me, Send him a message he’ll help you.
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deni kusdinar
(@dkusdinar993) reported
@muhmo123 @JagexSupport My account also got a permanent ban and support did nothing to help , not until I reached out to @SUPER_UNBAN on Instagram who helped me recover back my account . I confidently recommend his service
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ENZO
(@EnzoBenzo_) reported
@JagexSupport I did that I think the problem is that I created the account in Belgium but now I live in the United States so it gets denied because of the new ip
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Axcdntz
(@AXCDNTZ_BRUHV) reported
@JagexSupport I've had my account locked for suspicious activity twice in the last few days. I just changed the password last night and didnt even play, how can it need to be locked again already? Please help! I don't wanna change passwords everytime I login!!
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AusVikingPkers OsRs
(@ausvikingpkers) reported
@JagexSupport @JagexTyran @JagexSupport still waiting for a reply. What do we do when we get hijacked from fake links on twitch and emails and then you banned our accounts that was stolen and we can't appeal !!! It's a huge issue all over behemeth and rs chronicles YouTube. !
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Joexter
(@Joexter_) reported
@JagexSupport @Jagex I've given you guys strong information to prove it is mine like old login info, addresses, names, phone numbers, the exact months and year it was created. You won't stop denying me still all the information even on my secret questions are correct. Can I talk to a real person plz
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Phoro
(@ficoxa6112) reported
@osevyGBs @JagexSupport Write a complain to kelvtoolz on Instagram about your 2fa problem because my own sister also playing with me got that issue on her account and she can't access her account, it was that dude on Instagram that helped us to deactivate it, he can also reset it you want.
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ANCHr | PC Halo Community
(@ANCHrGG) reported
@ProAceJoker I like risk (Tarkov!), but... Cheaters come to mind for me. Suddenly there's a profit motive to win. I think RuneScape had this problem with gambling in the duel arena. Tons of scams until they finally got rid of it.
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shak
(@aeeaztsa34) reported
@78f894dd36c54ab @JagexSupport don't know if it made a difference, but almost immediately after my previous post, I got through to krisfixx on Instagram chat and he was incredibly helpful in helping me resolve a months long issue that other agents would not help with. Someone give that man a raise!
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Bunny Reaper
(@BunnnyReaper) reported
@JagexSupport hi there modash sent me to u guys whenever I try an login on my account it says there is pending transactions apply now or try later I do apply now an nothing happens I do try later an it doesn’t let me login. I have to sign out to log in every time please fix
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willson smith
(@HowardB02111928) reported
@whisk3ytang0 @OldSchoolRS It quite unfortunate you got hacked, but I’m sure you can gain access back to your account, only if you will give a trial to the service of @groomfix1 on Instagram, he is gonna help you recover back your hacked account
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Jagex Support
(@JagexSupport) reported
@FirdausMalek32 @RuneScape hi! You're having an issue with a mobile sibscription. You'll need to contact the mobile service where they set up the subscription for example the Google play store or the Apple play store. -Aman
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Professor George Anderson
(@jurgeofjudge) reported
@JamesWillRow @JagexSupport literally got same issue earlier today and finally got back my account with the help of @michaelcodin__s
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Viona
(@dazzlecr) reported
@AustinA82633496 @JagexSupport Hit up Allenfixx on instagram instead of wasting your time here support won’t help I’ve had this issue before he helped me out
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shak
(@aeeaztsa34) reported
@Bwustyy @JagexSupport let me give the best which is been tested and trusted by many send a message to KRISFIXX on Instagram he would fix this problem within some couple of minutes
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shak
(@aeeaztsa34) reported
@Toemado @JagexSupport let me give the best which is been tested and trusted by many send a message to KRISFIXX on Instagram he would fix this problem within some couple of minutes
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Steve Fernage
(@Steve_Fernage) reported
@kingk80841742 @JagexSupport Account suspended/banned is usually as a result of violating terms and conditions but if you think you’ve not broken any rule and was banned by mistake, send an inbox to unban_techs on Instagram for quick review and assistance
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shak
(@aeeaztsa34) reported
@MyRedIsYourBlue @JagexSupport I had similar issues but had it rectified by KRISFIXX on instagram, you can try him, his the only viable option you got
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deni kusdinar
(@dkusdinar993) reported
@ZenSeiken00 @JagexSupport My account also got a permanent ban and support did nothing to help , not until I reached out to @SUPER_UNBAN on Instagram who helped me recover back my account . I confidently recommend his service