RuneScape down? Current status, problems and outages

Problems in the last 24 hours

The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by RuneScape users through our website.

• Sign in (79%)
• Online Play (7%)
• Glitches (7%)
• Game Crash (7%)

Live Outage Map

The most recent RuneScape outage reports came from the following cities:

City	Problem Type	Report Time
New York City	Sign in	10 days ago
San Francisco	Sign in	18 days ago
Manchester	Sign in	19 days ago
Urbandale	Sign in	24 days ago
Sydney	Sign in	1 month ago
Upton	Sign in	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🐝C$HIESTY🌐 (@BeenSteez) reported 16 seconds ago

  I miss playing RuneScape I gotta fix my pc soon

• 
  Oscar Mike (@omiketwitch) reported 6 minutes ago

  @Scotty_Henry24 @RuneScape Looks like an outage.

• 
  Ruben Dias (@Dilas94) reported 7 minutes ago

  @JagexSupport @IvanPan50653596 Can you please check my tweet i am in a similar problem?

• 
  daywalker (@princechoi001) reported 10 minutes ago

  @Dilas94 @JagexSupport The costumer service is bad they won't render you no help, fixercali on Instagram is the one helping us out here.

• 
  𝓛𝓪𝓛𝓑 (@LaLB__) reported 11 minutes ago

  @JagexSupport Hi i just purchased a premier club via credit card, also paid for 5 bonds, i am also a locked out login account as well and was sent a message that i would receive 5 bonds as well for purchasing premier i havent received any bonds not the 5 i ordered or free ones

• 
  Ruben Dias (@Dilas94) reported 12 minutes ago

  @JagexSupport The problem is that i’m not getting any email to remove the Authenticator, i only got one the first time i tried but it was so slow that i asked more times so the link became « not available » and now i tried then to recover my account but i didn’t get any answer …

• 
  DDBB1337 (@Devdiee) reported 14 minutes ago

  @OldSchoolRS Fix your servers they are down crack af.

• 
  Rune Locs (@RuneLocs) reported 14 minutes ago

  @JagexSupport So. It seems like you didn't read my entire communication. Please do. I have submitted 3 requests with EXHAUSTIVE amounts of information. More then enough correct information. There is practically no more I can include. This is why the issue is now here. Where's Dawid?

• 
  Dana McArdle (@Dana_McArdle) reported 14 minutes ago

  @JagexSupport Furthermore it doesn't matter if my login details are in the email. You guys are refusing to help me. I could type anything here and I'd get an automated link to something unhelpful.

• 
  Julio (@itz_Chris92) reported 15 minutes ago

  @JagexSupport Long tweet... I wanted to post here in case anyone else is in the same boat as me. I hadn't logged into the game in a while, and had recently cancelled my membership. I tried to login on my new phone today but my 2fa wasn't working and required being setup fresh;

• 
  Bart (@osrsBart) reported 15 minutes ago

  Osrs login/loading servers down? ETA on fix… @JagexSupport

• 
  Rune Locs (@RuneLocs) reported 18 minutes ago

  @JagexSupport 5/5 ...getting back to me promptly on this. It's been almost a week and I'm so bored. I'm a 16 year vet of this game and just @ wits end having to handle a doozy of a recovery this way. I was just trying to super protect my account, with a clean email. DM me please to fix.

• 
  Thehashmane (@TheRealhashmane) reported 24 minutes ago

  @JagexSupport I’m getting the “too many login attempts message on my account after several hours”. I’ve submitted a ticket and have been ignored. I’ve tried everything to try and fix this problem. Please help. My account is “thehashmane”

• 
  𝓥𝓔𝓡𝓨 𝓡𝓐𝓡𝓔 (@I_SHOOT_COPS) reported 26 minutes ago

  @theyorthem thats the issue i have with tanks is that you cant do anything to them after they buy bramble or bamis i just have to sit there and play runescape while this bozo scales into having 2.6k hp and 170 armor at twelve minutes

• 
  Jason Smith (@JJasonSmith1) reported 30 minutes ago

  @OldSchoolRS Game is not working

• 
  Luke Creighton (@4109creighton) reported 33 minutes ago

  @SwordEvo @RuneScape Yes I can’t connect, game crashed on me and been unable to log back in. “Error loading game configuration from the website.” @JagexSupport

• 
  daywalker (@princechoi001) reported 34 minutes ago

  @JagexSupport @IvanPan50653596 The costumer service is bad they won't render you no help, fixercali on Instagram is the one helping us out here.

• 
  dtodt (@_dtodt) reported 35 minutes ago

  @JagexSupport The issue is that when I enter my original account name for recovery, and my original email associated with the account, I get an email referencing a different account name that I have never used. How is this possible?

• 
  David Frey (@glaedr304) reported 36 minutes ago

  @RuneScape how did you manage to make it so difficult to talk to a person when they have a problem that isn't in your troubleshooting guide?

• 
  James (@_JamesHenson_) reported 37 minutes ago

  @JagexSupport how can I recover a old account don’t have access to the old email anymore since it’s been deleted and Authenticator since I got a new phone. Login works but can’t get on due to Authenticator system. Please help

• 
  Exero (@Exero4Real) reported 39 minutes ago

  @JagexSupport login servers are down Sadge

• 
  Kezi (@FURSONAHAVER) reported 40 minutes ago

  @FirstCaper @ReisenLoverX @OldSchoolRS what is ur problem lmao the point of my tweet was that ferox bagging wasn't scrapped and they should add it in whether singles+ is in the game or not

• 
  Visual Stimulus (@_VisualStimulus) reported 45 minutes ago

  @JagexSupport Waited like 12 hours now and same issue, I have a static IP for business so am wondering if it's bricked or if I just need to wait longer? Because it's definitely not 5 minutes.

• 
  ohgeeitzyimmy (@mybamuxx) reported 46 minutes ago

  Bruh, I forgot my RuneScape login.

• 
  Liz davey (@davey5680) reported 48 minutes ago

  @JordanCopper6 @RuneScape had a little problem on my account I lost all my messages.I was so worried and sad until I met Frederick_hackk on Instagram, who got me back my account in no time ✅

• 
  James Israel Festus (@JamesIsraelFes1) reported 51 minutes ago

  @Yodukuna_ @JagexSupport Dm @GirlsDailyNL ASAP he help me solved my problem when I have similar issue with my locked account. His good and fast.

• 
  Thehashmane (@TheRealhashmane) reported 51 minutes ago

  @JagexAsh I believe someone is trying to gain access to my account please help! I’m getting no answers from runescape support. All i see is too many login attempts. Please I’ve tried everything what can I do

• 
  Julio (@itz_Chris92) reported 52 minutes ago

  @JagexSupport I've recovered my account and my 2fa with no problems. My problem is that within a few hours of disabling my 2fa AND changing my password my account was cleaned, and they knew my pin. Can you explain how that's even possible? @JagexSupport #OSRS

• 
  Mike (@poreortix) reported 57 minutes ago

  @JagexSupport Hey Kamila, I asked on reddit and got a reply from a Jagex mod. They releasing a fix for this next monday so that its skippable. Luckely i didnt listen to this advice in a whole yet so i didnt ruin my account.

• 
  🍂il capo 🇮🇹 (@vellIapietro) reported 58 minutes ago

  @witch_boi @JagexSupport @hanntahbailey True actually. I didn't think about that sort of service. Good point.