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RuneScape

RuneScape status: server issues and outage reports

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Full Outage Map

RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

Problems in the last 24 hours

The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by RuneScape users through our website.

  • 79% Sign in (79%)
  • 7% Online Play (7%)
  • 7% Glitches (7%)
  • 7% Game Crash (7%)

Live Outage Map

The most recent RuneScape outage reports came from the following cities:

CityProblem TypeReport Time
Pristina Sign in 7 days ago
Drammen Sign in 15 days ago
Avondale Sign in 22 days ago
Sussex Online Play 23 days ago
Cuijk Sign in 28 days ago
New York City Sign in 1 month ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

  • vicklernesser
    runman (@vicklernesser) reported

    @Pidbullz @GoodGirlNaomi @OldSchoolRS I'm actually trying to wrap my mind around how you could even perceive this as a problem. Why is any of this a problem? Oh no, I have to use ANOTHER skill at the destination? God forbid. That's horrible. I need to do sailing to access sailing resources? **** thats horrible

  • Desper_RS
    Desper (@Desper_RS) reported

    @OldSchoolRS deploy a fix to the US servers

  • VelvetBanana69
    🍞 (@VelvetBanana69) reported

    @OldSchoolRS It seems its still not working as intended, getting the same bad ping. Slightly worse than yesterday even. I hope it gets fixed soon

  • BassManQuick
    Seabass (@BassManQuick) reported

    @JagexSupport i can’t signout of one of my accounts on the mobile app and login with another account since the Jagex Account update. I have deleted the app and re-downloaded it and still won’t work

  • RavenKarp
    Raven Karp (@RavenKarp) reported

    @JagexSupport there is no reason your launcher should launch at start up by default you literally exist for me to play runescape and that's it. Fix your app.

  • LionedasTV
    Lionedas (@LionedasTV) reported

    @osrsRSVP @OldSchoolRS They did just move over their backend services so I presume there's still small trouble shootings or playing it safe going on

  • krogh_rune
    Krogh (@krogh_rune) reported

    @OsrsF2PBots @Wollesosrs @OldSchoolRS If you base your opinion off how corporations act, you’re the problem 🤡

  • AquaNova3141
    AquaNova (@AquaNova3141) reported

    @JagexSupport Why is your support site terrible? There is no way to submit a ticket and get help? If there is its hidden behind useless articles. I KNOW, my username, email, and password. Why can't I login into iOS client? I can login to Jagex Launcher and my android tablet.

  • Fre_dric1903
    Fredrick (@Fre_dric1903) reported

    @chrispettus9 @JagexSupport Sadly, bans are unappealable here Especially permanent ones However I'd suggest you reach out to #kelvtoolz on Instagram I'm pretty sure they can help remove the ban and unlock your account cos they helped me fix something similar recently

  • Forget_Sleep
    Will (@Forget_Sleep) reported

    @reysokas @youtooz @OldSchoolRS Mine came broken today

  • sonnenlicht777
    sonnen (@sonnenlicht777) reported

    @OldSchoolRS fix the false bans you british apes

  • EmJUT
    Emily James (@EmJUT) reported

    @CrimsonLion117 @JagexSupport My account also got a permanent ban and support did nothing to help , not until I reached out to @SUPER_UNBAN on Instagram who helped me recover back my account . I confidently recommend his service

  • baldeggrs
    Fkgkgmg (@baldeggrs) reported

    I can’t login as the hijacker changed the email that was used on the launcher to even appeal so I’m having to speak to AI agents and even “JMOD” AI agents. I want to prove the account is mine and I’m the original owner but I can’t on an AI livechat. @JagexSupport

  • anyscapers
    AnyScapers? (@anyscapers) reported

    @A_Zoo_Keeper @OldSchoolRS No, you get a 5 hour outage instead!

  • Da_nilo653
    Danilo (@Da_nilo653) reported

    @chrispettus9 @JagexSupport My account got banned few days ago as well and every step I made to get it back did not work. I got in touch with #kelvtoolz on instagram which he helped to resolve my account issue. You should probably check him out

  • mcart49014
    jim smith (@mcart49014) reported

    @JagexSupport I have done this. It says account can’t be found. I was playing the game yesterday. Had a server issue and now I can’t do anything. It says wrong details when I put in my login, I know it’s the correct login as I used it the other day

  • NathanHerb82551
    Nathan Herbertson (@NathanHerb82551) reported

    @JagexSupport I’m unable to sign out of a non Jagex account on IOS. It redirects to the ‘checks you’re not a robot page’ but errors and sends you back to the login screen still logged into your acc. This keeps repeating. Also reported in game bug.

  • SnomobileRS
    Snomobile (@SnomobileRS) reported

    We run on 5g verizon (US network) why all of a sudden after this ddos attack is my wife not able to login and constantly saying bad gateway. Ive tried 3 different browsers on her tablet. Constant errors? Any ideas? @JagexSupport

  • martinieks
    Martin (@martinieks) reported

    @JagexSupport i cant get in touch with support, because AI chat sign in link has bad gateway, fix your website

  • RenderSoft
    Render says bring back pride (@RenderSoft) reported

    @OldSchoolRS Need to fix the missing pride issue as well

  • LSandmann
    LuizSandmann (@LSandmann) reported

    @stan35768 @JagexSupport Thanks for the suggestion, but I’d rather only deal with the official Jagex team directly. If I need to solve an issue with my account, I’m not comfortable outsourcing it to someone else.

  • ScumDvnt
    Dvnt (@ScumDvnt) reported

    @JagexPheasant @JagexSupport @JagexPheasant Hi Pheasant, please could you just check over the ban for me, it was during the false bans from the 2 tick sailing issues a while back, I'd love to know at the very least what it was that I did since it doesnt specify.

  • Pripyat_Adruzh
    Pripyat Adruzh (@Pripyat_Adruzh) reported

    @HalalHogann @OldSchoolRS btw jagex recently fired Mod Fowl, they're definitely trying to fix their mistakes by removing the DEI personnel and they deserve support for that too.

  • Omave1
    Omar (@Omave1) reported

    @liptonblackteab @OldSchoolRS So what's the problem with my proposal?

  • ItsTwisted99
    Twisted (@ItsTwisted99) reported

    @JagexSupport I'm having an issue regaining control of my character. My friend upgraded my Jagex account to his email and I want to swap it to mine. He did so without reading and asking me and a Jagex stream said account sharing isn't a big deal as long as it's not game breaking.

  • smith1792
    Smitty (@smith1792) reported

    @Ander_Mander @OldSchoolRS I think it's fine, just how easy oath is to obtain is my issue. I think inq Def should be boosted so all 3 sets stand along side ea other depending on content. Creates the desirable grind to have all 3. But the content to obtain all 3 should have similar difficulty.

  • JBellingham22
    JB 22 (@JBellingham22) reported

    @JagexSupport My account got locked for suspicious activity apparently. And the email that was my registered one is not getting recovery email. And when I recover it back to its creation/login email. It gets denied. Your support system and website recovery is awful. How can it get denied 1/2

  • TheCrankySquid
    Squid (@TheCrankySquid) reported

    @awful_thxngs @OldSchoolRS @JagexGoblin Yeah I'm pretty aligned with you on where this sits importance wise, and haven't really had problems with keris in moons since it came out, but to your point of trade offs it's not really an interesting storage option right now being so often consumed by the yellow keris.

  • Vythmarias
    Vith (@Vythmarias) reported

    Hey @JagexSupport, Can you fix #Leagues6 Barbarian Training and the miniquest. Tried the "harpoon in inventory" method and it doesn't work so its stuck.

  • JtfClaws
    Jtf claws (@JtfClaws) reported

    @JagexSupport fix ur **** server lose my hardcord for 4 conection lost at zulrah