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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (70%)
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Online Play (25%)
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Game Crash (5%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Sign in | |
 Upton |
Sign in | |
 Heidelberg |
Sign in | |
| Scunthorpe |
Sign in | |
 Charlotte |
Sign in | |
 Belo Oriente |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Jamie Peabody
(@bodeye2010) reported
@NachoDuck3 @Joe_Piper @RuneScape I am also having issues with the NXT JAG thing with no way of disabling it... Anyone have a fix yet?
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NEOMeifwa
(@goryboyzpro) reported
@JagexSupport I have a weird issue where I no longer have the phone that had my 2step verify but when I go to disable it i am not receiving the email at all. I can prove I have access to the email address if need be I just need the google auth. disabled
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Brandon Smith
(@pigeon_cornbred) reported
@JagexSupport I need serious help with my account! I have been banned from ‘Marcoing’ on OSRS... I DON’T PLAY OSRS! This is affecting my RS3 account! I just redownloaded the game yesterday and bought membership and already I am having such an issue... please help me
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カツカレー
(@currywithsauce) reported
@JagexSupport I am a returning OSRS player wanting to recover my original name (matching the login). I checked HiScores and the account doesn't appear to have any stats. Is there any possibility of getting my original username back? Thanks!
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Maarten
(@Maartenlips) reported
@AnAviansie @JagexBreezy You talking about the fact that wrong sound effects are playing or some other issue? I'm hearing zombie moans all over runescape and it's driving me insane
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Oh
(@ZaneLikeYou) reported
@JagexSupport Is there any update on routing issues for US players? I've seen an increase in ping of almost 150ms average across all US servers, but connecting to VPNs in different locations solves the issue. I've sent a traceroute to the email provided. @JagexAsh
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Jay Sindab 🇸🇪
(@JaySindab) reported
Whats up with the update @runescape ? Many of us in my clan cannot play yet because clients don't update. Loading configuration then error? #runescape
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Zach Bartok
(@BartokZach) reported
@RuneScape Is there an issue??
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Issa
(@Issa72771566) reported
@JagexBreezy @RuneScape Please fix graphics cause i dont want my character to keep turning to green like shrek while im human :)
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HACKGENIUS🇨🇳
(@HACKGENIUS0) reported
@ssb_Iroh @JagexSupport Hello kindly Send Me A Message For Account Recovery Process 💯 Legitimate Service
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stuart duart
(@chiri_RS) reported
i've waited over 12 hours, to no avail i've tried using different clients, even logging in from a completely different computer and IP address, invalid credentials. does anyone know of anything else to try besides just changing my login information? @JagexTyran @JagexSupport
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Brandon mcgillis
(@brandonmickg) reported
@JagexAsh mod ash , I’m a 17 year Long RuneScape player and i recently can’t login to my account , I’ve answered countless questions including a password I used in 2005 and it’s I’m still being denied , I need this looked at internally please :) I don’t wanna lose this Plz help.
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Zach Bartok
(@BartokZach) reported
@JagexSupport game isn’t loading? Update problem? Rs3
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DexxonGaming
(@DexxonGaming) reported
For the LOVE OF GOD @JagexSupport @RuneScape please fix the 'Loading application Resources' issue for people with multiple monitors. @JagexRyan. I've tried unplugging monitors, restarting computer, uninstalling and reinstalling both steam and NXT clients... I'm lost here.
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H_Mhejer
(@H_mhejer) reported
@JagexSupport good day to you, i am facing a problem, whenever i try to enter my clan citadel it logs me out of the game and i have ti re-enter password to login again. Is there any fix for this because ive tried uninstalling and reinstalling the game and still didn’t work
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HCIMHASDOGS
(@HCIMHASDOGS) reported
@JagexBreezy @RuneScape Do we have an eta on the achievement boosting fix?
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Samuele Incerti
(@SamIncerti) reported
@JagexEasty @RuneScape Thank god, thought my rs2client was broken :)
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Davey Hodgson
(@DaveyHodgson1) reported
@JagexErator @RuneScape But it wasn't broken so why fix it?
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Kieran Burdett
(@V4uxh411) reported
@RuneScape I'm using steam, I'm getting 'there was an error loading the game configuration from the website' this normal error when server is down?
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Mr Fresh
(@MQCCape) reported
@HazletonKen @The_KnuppelRS @RuneScape I can’t name one website that has good customer service besides Amazon maybe 🤔
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Davide
(@TheVerdeLive) reported
@OldSchoolRS I got charged a week early for my subscription and didn't add the days left to the new one. Tried filing a support ticket but the system is giving me errors
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matt stein
(@Bernanbrownie) reported
@JagexAsh @JagexSupport I just downloaded mobile. I can’t sign in on F2P or Members. F2P says “you are in a members only world”? I have membership and I’m not banned. I only play runelite usually. I’m confused. I changed my password because I’m freaked out. RSN: Limeluck
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Ching Him Kwok
(@Ivankwok291) reported
@Joe_Piper @RuneScape It’s an old authentication thing, which was supposedly disabled when introducing Authenticator. I got the same issue
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Cyan🇯🇲
(@cyan_cyborg) reported
@Kodagraphy @RuneScape Nothing a little time travel, resurrection, and duct tape can't fix.
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Dr.Dab☄️
(@RealEklee) reported
@JagexSupport I've tried about everything on the forms and support website, but I still can't log in. I keep getting an Access Denied Error 15 message
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Ken Hazleton
(@HazletonKen) reported
@JagexEasty @RuneScape Is that so more stuff can be broken?
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saadon
(@bsaadon) reported
@JagexSupport i got back to the game recently and when i tried to log in today i got a message i need to disable jagex acc guardian when using nxt beta. now i didn't have a problem playing yesterday so i find it weird. i have a 2step auth, but i don't have a disabling button.hlp
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luscas ❁
(@GFguys) reported
@RuneScape Hey Jagex, I've been facing errors trying to log in and to recover my account. I'm receiving error 15 when I try to recover my account. I do not use any proxy and I do use google chrome. Any idea what can I do?
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Connor
(@ZxpDonnor) reported
@JagexSupport friend of mine is experiencing an issue with logging in, claims he has to disable JAG but he doesn't have JAG. Anything you can do to help? Happened just after update on 2021-02-08
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Copkillcop12
(@KevinXi69172244) reported
@OldSchoolRS Wait can you guys do something about the botting problem?