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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (65%)
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Online Play (29%)
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Game Crash (6%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Belo Oriente |
Online Play | |
 Heidelberg |
Sign in | |
| Braço do Norte |
Sign in | |
 Saint John |
Game Crash | |
 Valencia |
Online Play | |
 Redwood City |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Abby
(@fleshcrafting) reported
In Old School Runescape all of the content is polled and that's pretty neat but it's lead to this problem where people who aren't getting what they want vote against content that meant for other players. Now the devs have to push lots of changes through to keep the game alive.
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SpeakingLoudly.cs (69,45) : NullFreedomException
(@NullFreedomEx) reported
@JagexSupport I've taken care of it, I thought it wasn't possible to change the gang mid quest and by mistake i've entered phoenix gang which locked me out of completing heroes quest, joining black arm again fixed the issue. It's easy to get tripped up by this :/
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Bommijn 👊
(@bommijn) reported
@TURBORURU @OldSchoolRS I'm not sure if the cold fix will bring you a new router.
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RyuuRS
(@RyuuRS1) reported
@RayJonesXD @JagexSupport Thats lucky! I had 2 false 2 day bans on my rune dragon alts and they havent done anything to help and just ignore me now. I guess its 2 diff issues though, looking into false bans takes a mod actually taking a bit of time to look.
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Jorge Miranda
(@parkour135) reported
@JagexSupport @JagexSupport Dear Mod Tomasz, the problem is that there is a RWT ban, so that's why i can't appeal like a normal via. That's why i'm showing up this threath to you guys! Cause after this lure i get banned and that's why i'm trying to appeal this from here!
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Chris Bridgett
(@IdleIncomeChris) reported
@CoinDesk @LedesmaLyllah Runescape not working out any more?
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overstain
(@overstain) reported
@JagexSupport Can someone please contact me regarding a very weird problem? So log-in with email, but for account recovery i need to use in-game name and in the Denial response it says "Character Name Unavailable, we have received a request..."
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She_tiwa
(@She_tiwa) reported
@weirdfunkysoul @JagexSupport The costumer service is bad they won't render you no help, fixercali on Instagram is the one helping us out here.
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Kylie Tranter
(@kylie_tranter) reported
@JagexSupport I’m trying to recover a very old account of mine which I’ve had for like 18 years! Last login 2018 but can’t get on it anymore? Username isn’t even showing on the hiscores either.. Shortass is the name! Recovery got denied. What can I do :(
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robertmcbobert
(@robertmcbobert1) reported
@JagexSupport Hello, the account this problem is occurring on is a few years old and was not created through steam. I was just highlighting that the steam client is the only client I am able to log in on and I am currently not able to log into the runescape website by any means including steam
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DShark
(@Dual_Shark) reported
@JagexSupport will there be a option in the future to be able to change user login email? I know there was a lot of questions regarding this in the past still seems to be a issue for people who are getting spammed logged in.
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Kevin
(@saturatedsoul_) reported
@JagexSupport thanks! I also have a follow up question/issue.. I'm trying to buy VIP and when I select my bank to pay via iDeal I get an error saying: ''The payment has failed. Please check your balance and try again.'' It should be transferring me to my bank page to pay but it doesn't.
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robertmcbobert
(@robertmcbobert1) reported
@JagexSupport @JagexAsh Can't log into osrs account unless via steam (which I set up today in response to this issue). No luck on App or the original client either. I can't even log in to runescape website either, even after changing my password multiple times today.
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Corey Meyer
(@CoreyMeyer97) reported
@JagexSupport I played for a few months last year for the first time in years and when I tried to login today for the first time since then it said my acc was banned for macroing? I submitted an appeal but I’m not sure why that would happen. I’ve never used any 3rd party software
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Daniel Goldsmith
(@Goldsmithdan900) reported
@JagexSupport Hi, I raised an issue with yourselves a while ago, but I haven't had any further communication for two weeks now so i am starting with a new tweet hoping this gets a resolution.
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Luke 🇸🇬
(@Lukeisaiah25) reported
@littlefaeflower @RuneScape Sure, no problem. I'll try to help in any way I can
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Asmi
(@Asmi15102441) reported
@JesseHathaway7 @JagexSupport It also happen my account for 2month and I tried contacting support service but they always gave me a robot reply so i got in contact with @Cyber_support1 on Twitter they’re the one who got my account back,they will help you with your account
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Adebisi
(@adebisi_rs) reported
@JagexSupport What are we doing to fix the problems entering clan citadels?
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(╯°□°）╯︵ ┻━┻
(@COLEplusTEN) reported
@OldSchoolRS Did we fix logging in on mobile?
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Derek
(@RSDevotion) reported
@Notmywaifu @OldSchoolRS That's hotfixable, but I'm sure they'll fix that too
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HamishG
(@Hamish_GG) reported
@Bibococo1 @OldSchoolRS happening to anyone in our group. my guess is it's bugged and just gonna have to wait for a fix :(
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DevDeckardCain
(@devdeckardcain) reported
In RuneScape, whenever there is a major contest of some sort, it's not uncommon to see players DDOS each other or the server itself
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CLJS
(@OnlyCLJS) reported
@JagexSupport Pls explain to me why my OSAT ironman got banned for macroing? Weeks of work, gone to ****. Why tf would I go out of my way to hop 32 worlds, day after day, find stars, and mine them for hours *and* bot it? Reinstate the account. Better yet, fix your bot detection.
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tjovanovitz
(@tjovanovitz1) reported
@JagexSupport I haven’t logged into my main since March, went to login and it said disabled, then told me it was locked because it was suspected have been stolen…. Does that mean it was hacked, banned or both? Help!!
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Clement
(@Achangclement) reported
@max_lxe @RuneScape @JagexSupport Had same issue I contacted support for almost two weeks and all I got was automated robot replies, not until I be got recommended to Sterhack on Instagram by cousin who got it resolved in less than an hour you should contact him, his reliable
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Ray Von
(@Howsonn) reported
@OldSchoolRS The game is broken EA Sports
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Joshua L Florence
(@trulife4real) reported
@JagexSupport after my 48 hr macro ban i thought was an error i then login to my account just for it to be locked. I then recover it my stuff missing in bank which had a pin on it and authentication on it. Ur articles doesn't provide anyway for complaints or tickets. #runescape3
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(TJ) murphy stan acc
(@__Tjsmith) reported
@OldSchoolRS What about account security? Login spam?
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Joshua L Florence
(@trulife4real) reported
@JagexSupport stop providing extra articles and banning innocent accounts when people need physical support. Players can't solve in game issues with a damn article without a ticket for support. I login account my money and items are gone and im in lvl 16 wild wtf
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Real Ruru
(@TURBORURU) reported
@OldSchoolRS surely the lag on worlds will be fixed with this :)