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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (65%)
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Online Play (29%)
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Game Crash (6%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Charlotte |
Sign in | |
 Belo Oriente |
Online Play | |
 Heidelberg |
Sign in | |
| Braço do Norte |
Sign in | |
 Saint John |
Game Crash | |
 Valencia |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Mod Ash
(@JagexAsh) reported
@fatih_altunal Sorry, I'm having trouble understanding your first message, but I'm glad to hear it's sorted now, whatever it was - if you need help in future, the Support team's JagexSupport on this platform.
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Mr Brayson
(@Vamo_V5) reported
@JagexSupport Is there a way to change my login name for OSRS? My account was recently compromised and I have done everything to prevent it from happening again, but if i can change my login name as well that would give me peace of mind. Is there anyone i can discuss this with?
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bostjan
(@boste33) reported
@JagexSupport because the login is not the e-mail but my name (older acc), when i tried with my original e-mail to login with the new Jagex launcher it finds a low level character wich i dont use (second character on same e-mail) how do i get back my boste3 character? Plz help
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Reynolz
(@Reynols_Rs) reported
@JagexAsh Of course you know, being one of the most influential in Runescape and you're going to tell me that you don't know... I don't understand such a problem to return an account that I never used bot!
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Shrek Shreky
(@Shreks_gf) reported
@mohman007 @JagexSupport My account also got a permanent ban and support did nothing to help , not until I reached out to @SUPER_UNBAN on Instagram who helped me recover back my account . I confidently recommend his service
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Mariah Beeler
(@mariah_c2022) reported
@vgh_adam @JagexSupport My account also got a permanent ban and support did nothing to help , not until I reached out to @SUPER_UNBAN on Instagram who helped me recover back my account . I confidently recommend his service
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Jefferson Acosta
(@Jeffers71203475) reported
@Per0gies @OldSchoolRS Just switching 1 of them to stab is pretty easy, mod ash even said it was a mistake but since stab wasn't really useful at the time they didn't bother to fix it.
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Mira Chara Lee
(@aqua_l33) reported
@TrashRealityYT @JagexSupport I am so sorry about what happened to you but I know a guy who can help. Superb_cr4ks on Instagram is the best in relation to any cyber issues
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Stellamara
(@ihaterunecraft) reported
@BurgerBoyzTTV @JagexSupport Same issue with me atm, expecting my 4b bank to be flushed
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TrustTheFox
(@LegxyTTV) reported
@JagexSupport a few days ago i sent a recovery as my email account got hacked and by the looks of it either the account is active but everything is chsnged or they deleted it and i still havent gotten a reply is there anyone i can direct email/message to give email for login
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xlordnoro
(@noromatsurra) reported
@JagexSupport I'm just glad I tested it on my alt instead of my main. If the issue can't be resolved, would it be possible to revert my account back even tho importing the character to the Jagex launcher is supposed to be irreversible?
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Daniel Evans
(@Danzzzzzx) reported
@JagexSupport jagex simply have no customer service and ban you for 0 reason.
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Pengwin3D
(@Pengwin3D) reported
@Timid_ @bstategames Issue with cheaters is that they make money off it, so no matter how many accounts BSG bans, they will buy new ones. I think it was the same with RuneScape, which had a massive cheater issue I've heard. The only fix would be BSG banning them SO QUICK, that the incentive goes…
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Roo K
(@RooK_OSRS) reported
@RenderSoft @OldSchoolRS ToA snd muspah already made that easy enough. Herb boxes would have been a bigger issue if late game irons weren’t already sitting on 100s of ranarr and torstol seeds from new pvm.
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Sagan Sculley
(@SculleySagan) reported
@JagexSupport my account got hacked last night and most of my items and Gold were stolen. Is there anyway to see who the items were traded off to, to ban the hacker? I've changed my password, changed bank pin and enabled the authenticator to hopefully avoid future issues.
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bostjan
(@boste33) reported
@JagexSupport I tried to recover pasword two times with my email but turns out it changed for a diferent low lv acc, withc led me to try getting a new password from my Login: boste3 and it wouldnt find my account, just saying "ACCOUNT RECOVERY enter a valid email or username"
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spencer severson
(@illmakeyalaff) reported
@OldSchoolRS I'm feel obligated at this point to make a tweet because the problem is getting out of hand. There are EASILY 3 bots per world in Prifddinas thieving elves. Not to mention MOST of them have over 100m thieving. C'mon guys this one is ridiculous.
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Maria fontanez
(@FontanezMaria18) reported
@osrs_rune @JagexSupport No need for panicking its better you contact @cribhack he helped when i had similar problem. He is the only one i can trust
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Shrek Shreky
(@Shreks_gf) reported
@TickFlicks @JagexSupport My account also got a permanent ban and support did nothing to help , not until I reached out to @SUPER_UNBAN on Instagram who helped me recover back my account . I confidently recommend his service
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Aia Amare 👼⭐NIJISANJI EN
(@AiaAmare) reported
Sorry for the sudden cancellation, but I will not be streaming tonight due to an unexpected offline scheduling issue.😭 It's like... a Runescape random event... but in real life!!! But sorry about it! I'll post a picture of my cat or something as an apology later today~
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Mod Ash
(@JagexAsh) reported
@Fray_OSRS For account help, you'd ultimately need the Support team nevertheless - while I knew enough about PINs to be able to investigate your claim of a bypass, you'll need them instead for actual account service. They're JagexSupport on this platform.
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Amer
(@4m3rr) reported
@JagexHelpFrost @JagexSupport I understand but is it possible to be opt into Jagex account beta so this stops? I understand this is my fault for getting my information compromised but the only thing that can fix it I'm guessing would be if I got access to the Jagex account beta.
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Nic
(@realnicjohnson) reported
@Plumato @JamaicanCocoRL It sounds insane but I can’t play RuneScape on my pc cause it’s not compatible with my Radeon RX 6750XT, but have never had stuttering issues on Rocket League with it. Could be a programming issues on their end or an issue with Nvidia drivers
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bostjan
(@boste33) reported
@JagexSupport Hello, i have a problem logging in my members account- boste3. Since wednesday(30.3) i have goten an email that my runescape character have been inported to new Jagex account.I downloaded the new launcher. But when i try to log in it says the paswrd isnt correct.
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Darijo
(@Senzi000) reported
@JagexSupport Hi Jagex. I tried to login to the game yesterday and I get a message that my account is locked. I have not received an email that the account has been locked. so i really want to know why it has been locked? and how do I get it unlocked again? 😔
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gameguy yt
(@Memecraft0309) reported
@JagexSupport my account was deleted and it is still linked with my steam account and I can get unlink it and create a new account because its been deleted but it's still there and I've been trying to find a fix for a month and this is my last resort
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xlordnoro
(@noromatsurra) reported
@JagexSupport I imported one of my alt accounts to test the new Jagex account and now I can't connect that account within the Jagex launcher. It keeps saying the password is wrong and I even changed the password within the account management. Still refuses to login to my account.
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Jefferson Acosta
(@Jeffers71203475) reported
@Per0gies @OldSchoolRS Just switching 1 of them to stab is pretty easy, mod ash even said it was a mistake but since it didn't stab wasn't really useful at the time they didn't bother to fix it.
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Maclife
(@ConorHamilton19) reported
@Fray_OSRS @JagexSupport @KempKor This happened to my main recently. 2fa on everything and didn’t even login to the account for over a month. There is something in the system that is vulnerable whether that be runelite or jagex that isn’t we’ll known. Also had multiple people in my clan have this happen to aswell
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sud
(@a8da671941) reported
@mohman007 @JagexSupport Sadly, bans are unappealable here Especially permanent ones However I'd suggest you reach out to #Clifftech1 on Instagram I'm pretty sure they can help remove the ban and unlock your account cos they helped me fix something similar recently