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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (67%)
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Online Play (28%)
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Game Crash (6%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Scunthorpe |
Sign in | |
 Charlotte |
Sign in | |
 Belo Oriente |
Online Play | |
 Heidelberg |
Sign in | |
| Braço do Norte |
Sign in | |
 Saint John |
Game Crash |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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season
(@jseqson) reported
@AlchemicalOSRS @JagexSupport Exactly what happened to me, my acc got hacked for two month I tried contacting their service but they always gave me a robot reply until i got in contact with @champtoolss who got me back in immediately Dm him he should help with yours too
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CuteKitty/Kirsty
(@Cute_Kitty92) reported
@RuneScape It was good I liked it but when is the texture issues being fixed? There's a few players including myself who are experiencing the issue and it's a kind of unplayable
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season
(@jseqson) reported
@DhavyOsrs @JagexSupport Exactly what happened to me, my acc got hacked for two month I tried contacting their service but they always gave me a robot reply until i got in contact with @champtoolss who got me back in immediately Dm him he should help with yours too
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jenny miller
(@jennymi40175318) reported
@DhavyOsrs @JagexSupport Recently support services are very annoying...my account was having this same issue earlier today, I contacted support but they wouldn’t help me ...thanks to those who referred @ cyber_help221 on instagram they were very helpful,reliable and trustworthy.THANKS TO THEM!
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MultiRelic
(@MultiRelic) reported
@ArtixKrieger good to see i come back to aq3d couple years later and im still being hit outside of the AOE area when something is attacking me... uninstalled and will be back in a couple years to see if you fix it...till them imma go play runescape where i know the hit reg works
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Connie Goldenhersh
(@ConnieGoldenhe1) reported
@PlankyTheDanky @JagexSupport I experience same issue when my daughter account was logged out, I try reaching the support line but they didn't respond ontill a friend recommended me to zaddyricher20201. he is experts in recovery any kind of account issue. You can also DM him on WhatsApp +13236570911
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Jon Coderre
(@JonCoderre) reported
@JagexSupport yea mate my login was an account name not email and i'm positive i know what it is
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Sandy
(@Sandy12821568) reported
@iGhost_Ryder @JagexSupport Its really annoying the recovery service ain't doing anything about my banned account and I tried contacting the recovery service but no respond,until my friend introduced me to 012TOOLZ on Instagram,I regained access to my account successfully through them in just 30minutes.
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Chris Overthrow
(@ChrisOverthrow) reported
@OldSchoolRS found a glitch. Not game breaking. Had hard and elite clue steps close to each-other wildy volcano 🌋 with elites you don't kill uri and with hards you do. Well even though panic on bridge is hard clue I didn't have to kill uri.
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Markenzie🇺🇸
(@Markenz66895228) reported
@FISSADJBATIK @JagexSupport Contact Astro_jame on Instagram,they recovers any hacked account and help with any accounts issues
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Luke Read
(@LukeRea03732739) reported
@JagexSupport But that's so absurd because I haven't RWT'd. There's multiple people that are claiming the same issue is happening to them and we want answers... I've put years into this account and never broken a rule. This is so rude by jagex and an absolutely disgusting way to treat players
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Jay Malhotra
(@_jaymalhotra) reported
@JagexDolan @JagexSupport Ah apologies I think I got you mixed up with Mod Dark(?) Unfortunately you can't actually report technical issues in game, if you select technical on the bug report form it just brings you to a troubleshooting page
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James Wedekind
(@putter9000) reported
@RuneScape Do y ou u know when OSRS will fix ERROR code 15
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AustinKlippert
(@AustinKlippert) reported
@JagexSupport my rs3 mobile loads into a black screen or it loads in and closes out automatically. My cache is stuck at 98% and I've tried every method is suggests online. It's only started since this last update. Never had this issue before...
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Popelipo
(@Popelipo1) reported
@JagexSupport Ok I tried logging into the game client with the exact same credentials and I got into the game perfectly fine. These login issues seem to be exclusive to the website.
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whittechpro
(@whittechpro) reported
@z4_sam @JagexSupport Contact us we fix disabled accounts
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J.
(@Felicitys_) reported
@JagexSupport thanks for the reply, Ive tried that before and its not working. I know for a fact you guys have offered other people to change their logins? I would kinda like to play the game again without having to worry about a failing security system..
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Tyl r
(@fkntylr) reported
@OldSchoolRS Can we get an update on account security? There are claims this is a big issue with Jagex but there have been no results and no communication with the community on its progress. ANY updates would be appreciated.
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Popelipo
(@Popelipo1) reported
@JagexSupport I can't log on to the runescape website with my login, it just tells me my password or email is incorrect despite attemting to recover my password several times. I know with 100% certainty that the information is correct.
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Mod Dolan
(@JagexDolan) reported
@_jaymalhotra That's not me sorry! please report this issue in game again or contact tech support. @JagexSupport may be able to help you :)!
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Conner Smith
(@ConnerS41060674) reported
@JagexSupport I do not need password help, I can log into the website but not the game launcher. I have done all the connectivity support help with no luck. I recently was able to log in but the lag is far worse than it was before I redos loaded the game. Other games on my Pc and my internet
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J
(@J73492572) reported
@JagexSupport I am using correct login. The account has been completely reset! I’m 100% sure
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Matty Butt
(@MattyButt) reported
@JagexSupport Well im sorry but this is a complete lie, I've never changed anything for 13 years on this account and now all of a sudden I get penalised for something I have not done. I want a contact email or number to take this further as I am dissatisfied with the service provided here.
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Strange
(@ShawnConnor8) reported
@JagexSupport I cannot uae link to recover account, says error 15 ive gotgen this error for the for last 2 months now.
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Robert Sean Hunter
(@RobbyBoyy) reported
@JagexSupport I don’t remember my login name & the email I would have used to register is deleted because it’s 16 years old. I tried that already but because the emails inactive I can’t recover that way.
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Tayder
(@TaylorPowell10) reported
@Korekut_a @JagexHaku @RuneScape This happens to me when I don’t give the game time to load shaders before logging in. Just give your client a few minutes before entering UN/PW and this should be a non-issue. Otherwise, check your graphics drivers maybe?
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Popelipo
(@Popelipo1) reported
@JagexSupport Thank you! Not using auto fill in seems to solve the problem despite it being the same text.
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Bob morris
(@PlankyTheDanky) reported
@JagexSupport I can't access my account in any way. I can't fill out locked out account forms because I get stuck on redirecting every time. I can do nothing to reset my account fully and am constantly given the login too many times message. I can't even open a support ticket.
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コレクタ
(@Korekut_a) reported
@JagexSupport Hi i posted several days ago on a in game graphical issue and did all the reports needed, but its been about 6 days now, any response or anything from jagex that they even aware, would be nice to hear something at least. not fun being left in dark and unplayable
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J.
(@Felicitys_) reported
@JagexSupport Hey I asked Mod Ash and he redirected me to you guys. I was wondering if it is possible to change my login email as my account is getting login spammed.