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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (68%)
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Online Play (26%)
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Game Crash (5%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Heidelberg |
Sign in | |
 Scunthorpe |
Sign in | |
 Charlotte |
Sign in | |
 Belo Oriente |
Online Play | |
| Heidelberg |
Sign in | |
| Braço do Norte |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Adrian b
(@403_307) reported
@OldSchoolRS PLEASE look at my appeal before i get hacked! im in a queue but the only thing stopping the hackers is a logged into my mobile before they could login. My information has been changed and this is time critical! please just look into the appeal by rsn 'dedcanadian'
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Mari
(@Scorpy11) reported
@RuneScape are you still having issues after yesterdays update? I can't log in without the game freezing and I know some of my clannies are also having problems.
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HarleyQuinn
(@HarleyQ36581501) reported
@AaronWi82928859 @RuneScape I have reaccuring membership, but still wasting my time and everyone else's! They really need to fix this, because I thought something was wrong with my graphics.
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Cpt Ragnarok
(@Cpt_Ragnarok) reported
@JagexSupport Can you ask the dev team looking into the current issues, to take a look at the minimap. Seems like it's either one of the causes or linked to it. Went from epilepsy rave party to crash simulator with warmfix.
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Deniable
(@DeniableSpace) reported
@RuneScape is there some sort of server glitch going on? I keep crashing after I level up
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Phail
(@filipinophil) reported
@JagexSupport your game is buggy. please fix it
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Tawakoni
(@hawk_rat) reported
Hi @JagexSupport I was wondering if you think you’ll let me login today? I think this is day 5. Mobile is no longer an option as I signed out x
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Call Me Infinity
(@CallMeInfinitay) reported
@VeganDave12 RuneScape doesn't have this problem 🙄 Cheap *** Blizzard not upgrading their servers
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Adrian b
(@403_307) reported
@JagexHelpElf @JagexSupport Is there anyway i can get the bank pin put to immediate? I have a 7 day wait period. Literally anything so if when the hackers do login in an hour i dont lose everything i have and 10,000 hours of time is wasted.
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Edgar Coa
(@edgaracoa) reported
@JagexSupport Guys I have a problem, my account was disabled, I was getting 80 pray to go tob and inferno to have fun, and I got dced and now I'm banned. I could show you my log and everything that I have, I haven't traded anything to be banned. Help please
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Jay sharpe
(@in_the_end70) reported
@JagexSupport hi all just a quick report back, the game client seems to be crashing a lot less than it was, however, i have noticed that runescape ia using 97%of my gpu on high graphics, which it never ever hit that hit on ultra (at most 60ish% on ultra) is this the issue??maybe?
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Looneypooh
(@LooneypoohTV) reported
@JagexSupport it keeps saying too many failed login attempts i think someone got ahold of my email
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Gossip#8989
(@rsHotGossip) reported
@JagexAsh sorry for the tag as I know this isn't your wheelhouse, but please let me know if there are other Jmods I can ask about an update regarding this. @JagexSupport is not good enough and is literally part of the problem here.
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monnefar
(@monnefar1) reported
@JagexSupport I am still forcefully being locked out of my account by attackers, the message is still "Too many login attempts. Please wait a few minutes before trying again." I am a maxed player, who spend almost 7k hours on that account. Could you do your job, and assist me?
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Aaron Wilcox
(@AaronWi82928859) reported
@HarleyQ36581501 @RuneScape its been 24hrs since update and its still crashing! jagex are a joke!!! no update since they announced they were aware of the problem and still nothing to say whats going on... what they doing about the wasted membership for people who cant play??? joke of a company!
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Mari
(@Scorpy11) reported
@RuneScape I'd like to know when you are going to fix it so that I can actually play the game?
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President-Elect Johnny Brown
(@Not_Vox_Deus) reported
Flexing at my reflection in the computer screen as I boot my laptop and login to runescape
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Simp
(@Simpfrfr) reported
@RuneScape over a day no fix lmfao rs3 is so trash
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Adrian b
(@403_307) reported
@JagexHelpElf @JagexSupport The email on my recovery right?? they seem to be locking me out but idk why i cant login to the webpage they must have changed my login info just recently, anyway for them to see that happen or
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Adrian b
(@403_307) reported
@JagexHelpElf @JagexSupport nothin here helps me defend my account right now when they'v already made it so i cant login to the osrs webpage
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Tarik
(@TarikBM) reported
@JagexSupport Hey Mozu, my problem is that I created my account through google login on mobile, but when I log into it on pc it's not the same character, it's a brand new one on tutorial island. I am receiving my 'reset password' emails, so my email seems to be working.
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Phail
(@filipinophil) reported
@JagexSupport your client keeps crashing. My computer is fullly updated and there are no issues with my pc. Please send me 15m for the deaths your game cause me.
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Lucky
(@WavyLuckk) reported
@Jagex @RuneScape please fix the game I can only loggin for about 5 mins before the whole game freezes (please help)!!
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Adrian b
(@403_307) reported
@JagexSupport Please help some1 is locking me out my ironman account, did the appeal but i have until i get 6 hour logged on mobile to fix it or my stuff is gone HELP PLEASE
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Tom W
(@TomW37358455) reported
@JagexSupport Having issues once I’m logged in.....screen freezes after about 30 seconds of online time....your problem?
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junebug312
(@junebug3122) reported
@RuneScape I hope you fixed the problem from yesterday.
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David Simonyi
(@Sajmonczech) reported
@JagexSupport Or just explain to me, how is it possible, that when I start my pc first time at the day, I attempt to login and it just pops too many login attempts. Like only possibility is that the system deciding this, assigned my home IP to some kind of list and blocks logging in
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MoQ
(@MQ7_V2) reported
@JagexSupport is there anyone that I could report my rs account problem to? I got hacked and the registered email I forgot its password it's requiring that to unlock the account
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Michi #BLEACH2021
(@NL_Michi) reported
@JagexSupport RS3 is crashing on me when I interact with the Bank, and on it's own within minutes. This is when the game is on Ultra (I've tried Ultra AND Min not in-between; min works). Repeat issue from long ago that stopped after an update, but was frame rate last time.
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Your Local Kj
(@thatonekj) reported
@JagexSupport Good day, my account has been locked due to error 15, ive tried changing the password to unlock it via the email that i got but it keeps redirecting me to the page where it keeps showing the error?