RuneScape

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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

Problems in the last 24 hours

The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

RuneScape Outage Chart 02/25/2026 16:25

At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by RuneScape users through our website.

  1. Sign in (70%)

    Sign in (70%)

  2. Online Play (25%)

    Online Play (25%)

  3. Game Crash (5%)

    Game Crash (5%)

Live Outage Map

The most recent RuneScape outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
AustraliaSydney Sign in
United KingdomUpton Sign in
GermanyHeidelberg Sign in
United KingdomScunthorpe Sign in
United StatesCharlotte Sign in
BrazilBelo Oriente Online Play
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

  • yyroda33 07706705615 (@yyroda33) reported

    @keekmasta @JagexSupport I had similar issue too but was referred to this guy ALPHA_TECHIE on Instagram,he got my account fixed within few minutes.Write to him for help.

  • mmohv_ sey (@mmohv_) reported

    @JoseVen70367213 @JagexSupport My account got banned few days ago as well and every step I made to get it back did not work. I got in touch with #kelvtoolz on instagram which he helped to resolve my account issue. You should probably check him out

  • hmood22237 derik (@hmood22237) reported

    @rdbace @JagexSupport My account got hacked few days ago as well and every step I made to get it back did not work. I got in touch with #kelvtoolz on instagram which he helped to resolve my account issue. You should probably check him out

  • JagexHelpStevie JagexHelpStevie (@JagexHelpStevie) reported

    @HolaImJesse @JagexSupport Go to the link that Jagex Support tweeted and follow the bottom part of the page about when having issues etc.

  • PKfly James Johnson (@PKfly) reported

    @JagexSupport @JamesHasBeard Same problem here, auth email not being sent, so trying recovery and I swear it’s impossible

  • JoseVen70367213 Jose Ventura (@JoseVen70367213) reported

    @JagexSupport I have problems with my account my brother was taking out the rune defenders that he lost when I took out the account and he says this message please help name my acc light yagame

  • jyjaylani8 jay (@jyjaylani8) reported

    @PKfly @JagexSupport I was struggling with the same issues right now but I was told to file a report to their management support, clifftech1 on Instagram and it was rectified few minutes ago

  • zxv098876zxv tek (@zxv098876zxv) reported

    @ImJustRayechel @JagexSupport Why not try #kelvtoolz on Instagram they can fix issues like that.

  • rdbace rdbace (@rdbace) reported

    @JagexSupport account was hacked last night. 4b gone just like that. Went right through Authenticator and bank pin. Don’t release another piece of content until you fix your ******* account security. -A now former osrs user

  • gr8at997 Parker (@gr8at997) reported

    @Anton10672349 @JaqexWeath @JagexSupport Sadly, bans are unappealable here Especially permanent ones However I'd suggest you reach out to #clifftech1 on Instagram I'm pretty sure they can help remove the ban and unlock your account cos they helped me fix something similar recently

  • JimChap_man JIM CHAPMAN (@JimChap_man) reported

    @ricardocalmen2 @JagexSupport There’s this genius who can help write to #clifftech1 on Instagram they can probably help you with that because they are good at helping with errors and stuff like that

  • vegetaswag FATHER FIGURE (@vegetaswag) reported

    The problem w anxiety meds is idk how much I just took so imma train RuneScape till I’m normal

  • JimChap_man JIM CHAPMAN (@JimChap_man) reported

    @yoRosbel @JagexSupport Sadly, bans are unappealable here Especially permanent ones However I'd suggest you reach out to #clifftech1 on Instagram I'm pretty sure they can help remove the ban and unlock your account cos they helped me fix something similar recently

  • JimChap_man JIM CHAPMAN (@JimChap_man) reported

    @420BakeIt_ @JagexSupport Sadly, bans are unappealable here Especially permanent ones However I'd suggest you reach out to #clifftech1 on Instagram I'm pretty sure they can help remove the ban and unlock your account cos they helped me fix something similar recently

  • zxv098876zxv tek (@zxv098876zxv) reported

    @mamud_33224 @ImJustRayechel @JagexSupport Why not try #kelvtoolz on Instagram they can fix issues like that.

  • JimChap_man JIM CHAPMAN (@JimChap_man) reported

    @LewisRMScott @JagexSupport I was struggling with the same issues right now but I was told to file a report to their management support, clifftech1 on Instagram and it was rectified few minutes ago

  • Moore_Jake9 Moore Jake (@Moore_Jake9) reported

    @ImJustRayechel @JagexSupport There’s this genius who can help write to #clifftech1 on Instagram they can probably help you with that because they are good at helping with errors and stuff like that

  • mamud_33224 Mamud (@mamud_33224) reported

    @RedArmyGM @JagexSupport My account got banned few days ago as well and every step I made to get it back did not work. I got in touch with #kelvtoolz on instagram which he helped to resolve my account issue. You should probably check him out

  • yyroda33 07706705615 (@yyroda33) reported

    @Squirtlepower0 @JagexSupport Well if the support team don’t get back to you then I suggest you try searching for ALPHA_TECHIE on Instagram,he can fix it.

  • Deddesco0929 Deddesco (@Deddesco0929) reported

    @VickBeatz @JagexSupport Sadly, bans are unappealable here Especially permanent ones However I'd suggest you reach out to #clifftech1 on Instagram I'm pretty sure they can help remove the ban and unlock your account cos they helped me fix something similar recently

  • zxv098876zxv tek (@zxv098876zxv) reported

    @DarkDouk @JagexSupport My account got banned few days ago as well and every step I made to get it back did not work. I got in touch with #kelvtoolz on instagram which he helped to resolve my account issue. You should probably check him out

  • gr8at997 Parker (@gr8at997) reported

    @aRustyRanger1 @JagexSupport I was struggling with the same issues right now but I was told to file a report to their management support, clifftech1 on Instagram and it was rectified few minutes ago

  • jyjaylani8 jay (@jyjaylani8) reported

    @PhanAlbatross @JagexSupport I was struggling with the same issues right now but I was told to file a report to their management support, clifftech1 on Instagram and it was rectified few minutes ago

  • maremisa67 mam (@maremisa67) reported

    @VickBeatz @JagexSupport Unfortunately their support will always either ignore you or tell you the same unhelpful thing ,talk to clifftech1 on instagram he helped me when I had similar issue

  • JimChap_man JIM CHAPMAN (@JimChap_man) reported

    @PKfly @JagexSupport @JamesHasBeard I was struggling with the same issues right now but I was told to file a report to their management support, clifftech1 on Instagram and it was rectified few minutes ago

  • LewisRMScott Lewis Scott (@LewisRMScott) reported

    @JagexSupport I wanted to but im unsure what I would put the issue down under

  • ChopSueyRS chopsuey (@ChopSueyRS) reported

    @JagexSupport hello I’m having trouble logging in to the merch store. I’m litteraly logged into the main page and in game under said email but merch store says it’s wrong. I’m assuming it’s on your end… wanted to check on the status of one of my orders cus it’s been 2 months

  • vtkami25 Vini T (@vtkami25) reported

    @JoseVen70367213 @JagexAsh That dude below offering services is a SCAM btw. do not trust him. The only reliable resource for that kind of issues is via @JagexSupport , or by logging in via the official website and checking your RuneScape inbox message.

  • CliffRacer_ Cliffy✨ (@CliffRacer_) reported

    @Eat_TheWaffles rip ;( that library sounds fun though I had internet but it was insanely bad, I used to play so much roblox, runescape and club penguin during those years. Still have PTSD of the landline phone going off and watching the internet disconnect

  • Sties_leo Leonardo Sties (@Sties_leo) reported

    @JagexSupport My account was compromised without my knowledge or consent. I believe that it's unjust that my account was banned due to the actions of a hacker. I'm hoping that you'll be able to consider this appeal and I'm willing to cooperate with any steps necessary to resolve the issue.