RuneScape status: server issues and outage reports
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Full Outage Map
RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Problems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
- Sign in (79%)
- Online Play (7%)
- Glitches (7%)
- Game Crash (7%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Pristina
|
Sign in | 13 days ago |
 Drammen
|
Sign in | 21 days ago |
 Avondale
|
Sign in | 28 days ago |
|
Sussex
|
Online Play | 29 days ago |
 Cuijk
|
Sign in | 1 month ago |
|
New York City
|
Sign in | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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🌏 Destin (@_SimpleTimes) reported@J92Osrs @JagexSupport @JagexAsh I simply asked them to look into it, in non of my post I said hey “ can I have my hardcore back “. But a good customer service practice is to look out for the people who play your content. But as you said above they won’t which is ok. Customer service lines up with Ubisoft & COD.
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Grove St (@Grove_St1) reported@gigagoblinoid @EmperialAsh @OldSchoolRS Theres nothing wrong or degenerate about playing a game you like. I play osrs in my leisure time. If you live in the game and have nothing else going outside it.. then that sounds like a you problem.
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Scott Jones (@Scott2Tall) reported@JagexSupport I am having problems swapping characters on old school RuneScape mobile. I signout and click login and it auto fills and doesn’t allow me to choose another account. (Not a Jagex account)
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Sonic (@SonicXCII) reported@BrungusTwo @OldSchoolRS If they fix Soul Wars only giving reward crates on the official world like Castle Wars, they absolutely will go back to 350ea
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Bob (@MooninRun) reported@JagexSupport I’ve not been able to get emails to come through: trying to disable auth and it gives me an oops error - try again. Same with changing password emails. It’s been like this for days - how do I fix it?
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shaquan tucker (@shaquan_tucker) reported@JagexSupport The laucher is not working.
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Jason Mathis (@IronCore18G) reported@nbarsheshet @OldSchoolRS I did read it. It what universe is 7% percent of the overall uniques a problem? I am one of those people, who spams 515-540s - anyone that isn't a moron that wants to grind TOA is going to push up to those invocations. Otherwise, you're an iron - you get your items and leave.
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Antique (@OGAntique) reported@DoTheThingRS @OldSchoolRS That's not a problem with allstars because rot isn't playing it. That was a seasonal dmm.
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Callie Grace (@callieforniiaa_) reported@OldSchoolRS Why is the Jagex launcher not working…. Keeps saying network error
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Quentin Phelps (@Qballa69420) reported@JagexSupport I can't login to my 2fa device because the phone was destroyed I cant use the touch screen at all I can provide my government id, purchases, email, whatever you need please help!
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Dxxxk (@Dxxxk_) reported@OldSchoolRS please fix na servers we're getting 80+ ping
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VVBald (@VVBald) reported@OldSchoolRS A new slayer dungeon? No one uses te elven slayer dungeon why don’t u fix that first?
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dash (@dashgoat67) reported@Jagex @JagexSupport can u look into hopping 5+ accs on launcher without getting login failed so i dont have to beg ppl for non launcher accs to boost gwd.
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BaitFaceGames (@BaitFaceGames) reported@JagexSupport I'm having a massive issue with the fact that there's no colour blind settings! I can't kill this laviatian because I can't see the difference in each attack please implement a colour blind mode so I can finish desert treasure 2 it's so frustrating
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notimportant (@DutchConserv) reported@OldSchoolRS I play on the Jagex Launcher runelite or the official client and it keeps saying play via the Jagex Launcher to log in again, too many login attempts
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Fredrick (@Fre_dric1903) reported@chrispettus9 @JagexSupport Sadly, bans are unappealable here Especially permanent ones However I'd suggest you reach out to #kelvtoolz on Instagram I'm pretty sure they can help remove the ban and unlock your account cos they helped me fix something similar recently
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6nches (@6nchesTV) reported@OldSchoolRS Ya there is defo issues… cant alch or open clan chat without connection lost
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willCodeForFood‼️ (@LuboValkov) reportedHey @JagexSupport I've been blocked by Cloudflare and unable to access OSRS. This ray id can be used to identify me 96e37458febff937. I've been contacting support and I'm just getting "Check this article on connectivity problems" responses.
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🍞 (@VelvetBanana69) reported@OldSchoolRS It seems its still not working as intended, getting the same bad ping. Slightly worse than yesterday even. I hope it gets fixed soon
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Jordan Ranson (@jordanranson) reported@JagexSupport can I please have someone look at my support ticket #6503127? I have an active subscription but it’s not applying it to my account and the mod in charge of my ticket gave me a canned response and didn’t fix it. It’s now been 2 days where I can’t access my account.
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HalfCycle (@HalfCycle_) reported@JagexSupport when are yall gonna allow dual logging OSRS and RS3? You take more money, customer service got worse, refuse to allow multiple accounts per membership, so AT LEAST let us play each game at once. Ill always play OSRS over RS3 but if we can play both we will.
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Rex Titz (@RexTitz69) reported@OldSchoolRS Why cant Americans easily buy bonds? We sit on loading screens for hours, and can never buy. Was told its my bank, its not. It's you guys. Can you please fix the store to run better? Its awful
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Kimi Hendrix 🎸 (@Stayradiant_) reported@OldSchoolRS The games broken @OldSchoolRS every time I interact with things it dcs. Can’t click to run or report game bugs.
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Eldadelin Kantor (@EldadelinKantor) reported@RetiredHybrid @dylancrewscigar @OldSchoolRS A lot of assumptions without proof. I could literally just say the opposite and you would be unable to prove me wrong. Poor argument. And people have always had multiple accounts, unsure what the issue with that is.
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Hearte (@xHearte_) reported@OldSchoolRS Missing pride event issue seems to still be happening
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Jingles🎷🦣 (@JingIesss) reported@TheKragmeister @Bigstinkemanv2 @OldSchoolRS Why would they want you back lmfao they still get 120k daily players, clearly your level 85 account isn’t a big issue to them
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RooK (@RooK_OSRS) reported@JagexGoblin @unclesolos @OldSchoolRS ToA is another issue. It is very difficult to jump into a team until you are familiar with the majority of invos. Would be nice if the board had a few standard presets of most common invos to make grouping require less customizing your playstyle.
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mark (@mark99229) reported@CaitlynJen50949 @OldSchoolRS Judging by your profile I think you have bigger problems than the alphabet people hurting you
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Just in (@_justinbruen) reported@OldSchoolRS Hey what ******** is a gremlin guys. We pay for a service, not to be told gremlins are in the way.
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Mootus (@osrsmaxxingg) reportedThorns not working on Kraken boss is… intentional? Works on the tentacles. @JagexSupport