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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (68%)
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Online Play (26%)
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Game Crash (5%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Sign in | |
 Upton |
Sign in | |
 Heidelberg |
Sign in | |
| Scunthorpe |
Sign in | |
 Charlotte |
Sign in | |
 Belo Oriente |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Wolf
(@Ookamiyoru) reported
Looks like we have a RuneScape stream coming in the future. Hopefully my internet issue is fixed with the new modem I will be getting tomorrow and streams can start again.
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luis
(@luis34890) reported
@6Osrs @JagexSupport Dm @movicyberhelp ASAP he help me solved my problem when I have similar issue with my hacked account. His good and fast
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luis
(@luis34890) reported
@CrossingZack @JagexSupport Dm @movicyberhelp ASAP he help me solved my problem when I have similar issue with my hacked account. His good and fast
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Drake Softpaw
(@Drake_Softpaw) reported
@OSRSR1Pu @JagexSupport I know you can log on multiple accounts at the same time as long as you're not using both accounts to pvp at the same time to give yourself an advantage so levelling 2 accounts at the same time isn't an issue
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IRooR
(@IRooR4) reported
@JagexSupport hey guys, still can't login on two accounts. Two weeks now. Can we figure this out???
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james neese
(@jamesneese17) reported
@200cj1osrs @JagexSupport They won’t do anything about it. You’ll get one of the mods to reply with an absolute hey sorry we can’t fix your account your loss. Jagex customer support is the worst and the whole community knows it
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Mateusz
(@Mateusz91117257) reported
@JagexTyran @JagexSupport Hello,I would like to ask you to check the possibility of unban my main account. I got banned for macroing a few months ago Login: bartek00456 please help.
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Mark Pears
(@MarkPears5) reported
@JagexHelpFrost @JagexSupport No error just keeps trying to load up so just a blank screen I can't get to a pc so I would've used that otherwise thanks
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****** corgo (vax) 🔜 Megaplex
(@MortTheUnwise) reported
@SmileyRedBurr Reminds me of 2008 Runescape except way worse. Jagex has notoriously bad PR but even they were better at addressing issues than Niantic currently is, right now its business as usual as far as PR is concerned. (I don't ever remember Niantic ever being good either)
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PHILIP 🇱🇷
(@Frank86699) reported
@Curtizio @JagexSupport I had a similar hacked problem with my account until Thomas_hacker02 on Instagram helped me recovered my account
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Noire
(@noire_ow) reported
@JagexSupport I seem to have two accounts registered to the same email. I'm trying to login into my RS3 account, but it keeps logging me in on a different account that I didn't play RS3 with but OSRS instead.
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Rayu
(@Rayummie) reported
@OldSchoolRS I want delete my account so I can free my login email.... I just want start a new acc, how can I do this?
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Diff
(@OfficallyDiff) reported
@MeDaveHi @tacoperezkay @OldSchoolRS Nah bro last DMM the only times I was ever killed were by clans bum rushing any multi area possible, I have no problem with teams multi and clans but the meta should not be clan up when the end game is 1v1s it makes no ******* sense bro
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luis
(@luis34890) reported
@JagexSupport @DesmondObot Dm @movicyberhelp ASAP he help me solved my problem when I have similar issue with my banned account. His good and fast
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Jacob White
(@AppleCracKwaTer) reported
@JagexSupport Please please help? I just regained access to my account after years and all of my levels are reset and my bank is empty. I think this may be a technical error on your end and I’m not sure how to open a ticket?
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Charles Redd♠️🇭🇰
(@CharlesZRedd) reported
@JagexSupport I'm trying to recover an account I haven't played on in awhile and the one physical copy of my login info I had is gone, trying to use the automated system but it's just trash to be brutally honest. Is there any way I can talk to a real person?
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Andrew Slattery
(@Kipplur) reported
@OldSchoolRS How about no more content updates for now and focus on your customer service.
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Twitch Roleplayer
(@Tenroy6) reported
@RuneScape Can you guys fix the black screen cache problem already please...?
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luis
(@luis34890) reported
@EzzYVG @JagexSupport Dm @movicyberhelp ASAP he help me solved my problem when I have similar issue with my banned account. His good and fast
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PhysX❤️🔥
(@datcritcray) reported
why ******** am I paying for a dps meter in @RuneScape btw? Release the API and let us do it, or have it available for the players who are already paying the (premier)membership fee. Please spare me the bandwidth excuse. They have created the problem, and are selling the solution
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luis
(@luis34890) reported
@JagexSupport Dm @movicyberhelp ASAP he help me solved my problem when I have similar issue with my locked account. His good and fast
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Let's Talk Crypto
(@cryptematical) reported
@RuneScape did digital currency way before blockchain technology! When will @Jagex tokenize Gielinor and rares with third-party, blockchain marketplace. This transparency will likely solve the real-world trading problems as well as in-game inflation. #morethanagame
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ACNH Hash Brown/Gravie
(@AcnhHash) reported
@JagexSupport like how on earth does me having the correct login information and wanting to change my email get me to a page saying an email has been sent to you to resolve your issue?? I DONT HAVE ANY ******* EMAIL FROM YOU AND I WANT TO CHANGE IT ANYWAYS. What a waste of time.
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odwill
(@nzr_odwill) reported
@CertGreta @Jagex @JagexSupport whats the exact problem with releasing the server build to the public?
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DP🟧⬜️
(@DylanPowers5) reported
@JagexSupport I cannot login on desktop using my mobile app email that’s associated with my Game Center. It worked a year or so ago but now when I log in on desktop there is no display name and I’m in tutorial island.
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Varela
(@Lovelyyvarela) reported
@PantslessS @OldSchoolRS Sorry for the inconveniences, I had similar issues, it was rectify for me through help of @techshine0 , the man genius and trusted, maybe should contact him for assistance
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pete🔥
(@PeterOG011) reported
@EpicsGame @JagexSupport I had the same issue ..I never taught of getting my account back …massive appreciation to #LORD_TEQ on Instagram for recovering my ..suspended ..locked.. hacked or banned .. disabled account you should check them out too.... or @lord_teq_ on here.
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Daniel
(@Daniel72847733) reported
@ChadPor33990877 @JagexHelpFrost @JagexSupport Hello it also happen my account for 2 months and I tried contacting their service but they always gave me a robot reply so i got in contact with recovery_recovery_account1 on instagram I saw his advert on tv he was the one who got me back into my account he should hlp you
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PhysX❤️🔥
(@datcritcray) reported
@lyricxcity @RuneScape We are already paying the subscription for the game, currently it only serves as a “benefit” to premier. Instead of adding real content and a real reason to get premier, they create an artificial problem and sell the solution which is really scummy
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DP🟧⬜️
(@DylanPowers5) reported
@JagexSupport I cannot login on desktop using my mobile app email that’s associated with my Game Center. It worked a year or so ago but now when I login on desktop there is no display name and I’m in tutorial island. I’ve tried everyone on the support page. #Runescape #OSRS