RuneScape down? Current status, problems and outages
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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Problems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
- Sign in (69%)
- Online Play (13%)
- Game Crash (13%)
- Glitches (6%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 New York City
|
Sign in | 7 days ago |
|
San Francisco
|
Sign in | 16 days ago |
 Manchester
|
Sign in | 16 days ago |
|
Urbandale
|
Sign in | 21 days ago |
 Sydney
|
Sign in | 1 month ago |
|
Upton
|
Sign in | 1 month ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Jiefurui (@Jiefurui_RS) reported@Kane613 @JagexSupport I am having the same problem.... my details are spot on and getting denied. I think a rouge jmod may be changing details around of our accounts... all I can think of....
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Mod Althalus (@JagexAlthalus) reported@TECHCARTER91 @RuneScape Thanks for the info and sorry you're having these issues. I've passed on the report to the team - in the meantime, it may be worth restarting your device or uninstalling / reinstalling the app - can't hurt to try the old reliable options!
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Ken Hazleton (@HazletonKen) reported@bncym_ @JagexSupport I have same issue on ipad on ios 12, says on app my iPad is ok and will run on last stable version, lying bastards!
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Emiliolaredotejas (@Emiliolaredote1) reported@JagexSupport Look you’re pathetic. Okay if you really wanted to help you would have from the beginning, you guys are a disgrace. How could you ask someone to use social media to contact you and jeopardize their login email by connecting it to a public social media board.
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bobbywip (@bobbywip2) reported@JagexSupport the player "towerofbuns" keeps saying my full name in game can you make him stop, im not even allowed to say retard in game, i get muted, but here i am being doxxed at grand exchange no problem many reports, emails to tipoff pls help
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Jiefurui (@Jiefurui_RS) reported@Kane613 @JagexSupport I am having the same problem.... my details are spot on and getting denied. I think a rouge jmod may be changing details around of our accounts... all I can think of....
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Emiliolaredotejas (@Emiliolaredote1) reported@JagexSupport On top of not just trying to fix the situation from the beginning, I don’t have time to be apart of a community of a ruined game just to have minor issues repaired 2 weeks later, you think it’s about money lol? It just shows your community more of what to expect
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Simen Røgeberg (@SimenRogeberg) reported@JagexSupport can you please fix my false ban? Its been 3 months now and it seems like i cant Get any help with this…
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Emiliolaredotejas (@Emiliolaredote1) reported@JagexSupport It’s also funny how the bond situation seems to happen just shortly after I publicly comment on your all’s social media platform about the constant failures you failed to acknowledge, I rather have it where you guys didn’t fix it in the beginning and I tell everyone about you.
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Mod Althalus (@JagexAlthalus) reported@TECHCARTER91 @RuneScape Hey, here are a few things you could try: - Make sure you're on the latest version of iOS 14 - Try closing other apps that may be running in the background If neither of these work, could you let me know what device you're running on so that I can pass on the issue?
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Chiona (@PolaroidChiona) reported@JagexSupport "We're unable to return items lost in Old School due to technical limitations. This includes items lost to a bug or connection issue." So all this time spent is gone? Fantastic!
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Miguel malaspina (@Miguelmalaspin4) reported@JagexSupport Thanks for your answer, however whoever stole me changed the email and password of the account, I only have the previous email, the page to recover account loads me with an error 15, please I hope you can help me.
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Luther Tate (@LutherTate5) reported@JagexChelle Hey can you please help. im locked out of my account and @JagexSupport isn't really giving me a good solution... i have emails and screenshots to show proof of my issue... please help
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Mod Althalus (@JagexAlthalus) reported@TECHCARTER91 @RuneScape Actually, one of the other JMods just suggested on other possible cause - this may be because the cache is still downloading and using up all of the available bandwidth. Can you try waiting for the cache to finish downloading? The issue may resolve itself at that point.
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Christopher clinton (@Christo86483362) reported@JagexSupport I can login to both emails. The account isn't there.
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Kenny (@kenn_y02) reported@B4ck_IN_BLUD @JagexSupport I can help you fix or recover your account, Send a Dm
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🌈 Mary the Misfit Toy 🌈 (@LadyMary_1) reported@RuneScape I had the app all through the beta and never had an issue...now that you've released the actual app my device is no longer compatible...how do I get the founders pack if I can't log in on mobile?
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Roz Turner (@rozzlemcfrozzle) reported@JagexSupport hi there, someone has hijacked my old Runescape account but I get error 15 when I try to recover it. This has happened on mobile, wifi, and wired connections via several different devices. Can you help please? My account has been compromised and I can't fix it :(
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Abhinav Bhargava (@Abhinav40492680) reported@JagexHelpSamo @JagexSupport @JagexDibs Hi, I have already filed an appeal but the appeal but it was deined and issue is I have been banned for macroing in OldSchool which I have never played and my account was on RuneScape3. My was was unjust as I have never played OldSchool and don't even have and OSRS Account.
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Jake Oliver King (@Twansformas) reported@JagexSupport That isn’t what I meant, that article is completely useless to me, I can login to the accept and play and have Authenticator all enabled and stuff, my issue is that the registered email I used has been deleted and I no longer can access it, so I need the registered email changed,
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Pepega Man (@Holyrunner42) reported@JagexSupport Cannot log into OSRS or RS3 atm, login page keeps telling me "Accounts created after November 24, 2010 must login using their email address associated with the account". That's what I'm doing, still not working. Can log into the website no problem.
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Anthony V Sapone (@sapone_v) reported@JagexSupport My rsn is Wonder on RS3. I received a permanent ban for macroing on oldschool. Please look into this ban because I fully believe it was applied with error. I do not play oldschool, and there is no oldschool account linked to that character.
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Anthony S (@wonder_rs) reported@JagexSupport My rsn is Wonder on RS3. I received a permanent ban for "Macroing Major" on oldschool. Please look into this ban because I fully believe it was applied with error. I do not play oldschool, and there is no oldschool account linked to that character.
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Emiliolaredotejas (@Emiliolaredote1) reported@JagexSupport it’s funny how they have other people start commenting on your tweets to hide the actual problem being nothing to do with what I mentioned.
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@PHILIP❤️🇱🇷❤️ (@GHJH769) reported@MattWilloYT @JagexSupport I had a similar hacked problem with my account until Thomas_hackers on Instagram helped me recovered my account
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Jake Oliver King (@Twansformas) reported@JagexSupport This article is completely useless to me, i haven’t forgotten any details I can actively login and play and have authenticator on it and everything. The issue is the registered email has been deleted so I can’t use it anymore I need the registered email changed to one I can use..
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Devin Meredith 🇺🇸🧐 (@Devmer11) reported@JagexSupport I’ve tried that as well as the other users it seems to be an issue with prepaid carriers not playing nice with the game
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👩🍼❤️Willow Natalie🧚❤️ (@willow_natalie) reported@MattWilloYT @JagexSupport Go inbox Direct_services1 on Instagram he got the best service he is fast and reliable he help me to recover back my hacked account
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Cody (@Cody16892319) reported@JagexSupport I have lost my hcim status due to connection loss can I get it back or am I sol it is not my internet that caused the issue
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Thomas Carter (@TECHCARTER91) reported@TheFilthyViking @RuneScape How does this not crash for you every 2 minutes?!