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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (81%)
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Online Play (10%)
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Game Crash (6%)
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Glitches (3%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 New Prague |
Sign in | |
| Gulfport |
Game Crash | |
| Van Alstyne |
Sign in | |
| Denver |
Sign in | |
 Caracas |
Glitches | |
| Carrollton |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Fikolan
(@kedimalol) reported
Hey, I tried login into my alt account and it said it was being locked for suspicion of being stolen. Now I am trying to unluck it but I am not receiving the email. Any help ? @JagexSupport #osrs
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Michiel
(@MiMi_Rs3) reported
@RuneScape 6 reqs left for comp maby i fix comp cape on bxp
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SV
(@MyRedIsYourBlue) reported
@JagexSupport If I'm currently logging in with my username, and I change my name is OSRS, would I then have to login with my email?
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Scuff
(@Scuffed73) reported
@JagexSupport Not sure where else to ask this, but I’ve been trying to set up my Authenticator on my account and every time I do, I keep getting an error that says there’s too many redirects? Tried it on 3 different browsers, cleared cookies and cache, nothing seems to work
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Alex | Indie Bin
(@IndieBin) reported
@JagexSupport Your support page is down. I'm trying to get a refund but it says the web service is unreachable. Has been all day.
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Kei ramoto
(@Amsoftwork1) reported
@frenk_in @JagexSupport Contact @Clen_techs on Instagram his legit and trustworthy he helped me with same issue all thanks to him Their support team isn't helpful at all and that sucks, i am sure he could get yours fixed too....
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Malik
(@akrakater) reported
@Ayyyyyze @JagexSupport I had similar issues and wonder how to get back my account, thanks to @rookieunlocks here I was able to recover my account back! I recommend him
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RgT
(@Keaadea) reported
@JagexSupport Can you also help me with "too many login attempts" its 20 hrs now I cant still play , tried everything flushdns reboot router, waited a massive 6 hrs to try again but still the same...
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newwwwww
(@9jalingo) reported
@eco_holder @JagexSupport I had similar issues with my main account but CYBER_CHROME1 on Instagram fix it within an hour
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Wok
(@IntoTheWok) reported
@JagexSupport Hey, I reached out for a support ticket over 2 weeks ago and never heard anything back regarding the issue. What's up? #Runescape
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xo.chantelle
(@Mahfuzsnaim85) reported
@ItzA1ec @JagexSupport This issue is very frustrating, contacting support is worthless cause you will get no reply,you should check out @_HELPLINESERVER ,they helped me recover mine, just trying to help.
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Peace Keeper
(@PK_Blane) reported
@JagexSupport @JagexQuill @Proxii Waiting for Jagex/Runescape to fix my account and my family members. All we did was use default mouse keys and it's been over 3 months and still nothing has been done. No one cheated as I said 100 times. 18+ year loyalty means nothing to you ?
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Words | Xenoblade 3
(@TNEQL) reported
@HerringFishFNC Oh right, RuneScape. As I said in other replies, it's an exploitation of people's time. I've seen people lose their life to the RS grind. The thing about exploitive systems is that most have the self control to avoid them. The problem is the harm it causes to those who don't.
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Louis
(@anderlou92) reported
@OldSchoolRS Any chance of fixing the bug during the king’s ransom court battle on mobile ? It’s a bit of a nightmare because I can’t unlock piety and can no longer access Camelot castle for clues 😩 please fix it ASAP 🤞
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Kei ramoto
(@Amsoftwork1) reported
@Macbean93 @JagexSupport @KingJulianIX Hey mate my account was also banned I got no help from support service until a friend of mine referred me to Clen_techs on Instagram he successfully unban my account and I gain back access on it inbox him and I’m sure he will help you fix it.
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Kei ramoto
(@Amsoftwork1) reported
@KaljitSingh7 @JagexSupport Contact @Clen_techs on Instagram his legit and trustworthy he helped me with same issue all thanks to him Their support team isn't helpful at all and that sucks, i am sure he could get yours fixed too....
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Kei ramoto
(@Amsoftwork1) reported
@ZacStout4 @JagexSupport Hey mate my account was also banned I got no help from support service until a friend of mine referred me to Clen_techs on Instagram he successfully unban my account and I gain back access on it inbox him and I’m sure he will help you fix it.
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Filliesjef
(@filliesjef) reported
@Jordan65697075 @JagexSupport The problem with customer support is their no response or automated replies that do not solve anything. When I had similar difficulties with my account I had to reach out to #max_cyber_hackers on Instagram for help. The good thing is they did help fix my acct.
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runescape baddie
(@rsvellez) reported
@FLambda @OldSchoolRS def agree, i think i just have a problem with the gold, not sure what it is. probably just hoping it looks good with pegs and accumulator etc and think the gold wont actually work w it
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SITH
(@100PercentSITH) reported
@RuneScape I feel like I don’t trust you. I don’t feel completely confident that if I take 3 bil in gear I won’t loose it to a pvp glitch or something else. Why can’t pvp just be gone so I don’t lose years of my hard work? How do I know I can trust the rework?
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Jefred
(@Jefred21948945) reported
@kazh1233 @JagexSupport Sometimes the support team are not really helping issues on banned accounts mine was banned for no reason and for over a month plus nothing was done until I was referred to contact #max_codes1 on Instagram who recovered my account instantly I suggest you DM for help.
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Skcoot🐧
(@SkcootTV) reported
@JagexSupport Hi, Hoping you can fix our GroupIronman Highscores, We are a 3 team that had the 4-person bug on release (We have never had 4 members). Can you move us to the correct high scores page? Our Group is called 'SaladFingers'
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mike mallott
(@mmallott1) reported
@JagexSupport Please explain how my account that was linked to my amazon prime gaming, and had also made multiple membership and treasure hunter key purchases through that same amazon account, is now not under my email and i am unable to login??
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Sean
(@Croupz) reported
@OldSchoolRS can we have an update on the july 28th login screen poll?
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Rene Lindstad
(@ReneLindstad) reported
Hi @JagexSupport #OSRS It seems my account has been breached through 2FA and i cant login to my account, when sending recovery it tells me no account are linked to my login mail. My email was breached at the same time, and it looks like they switched mails on my account
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Master of Smells
(@wizardgooch) reported
@JagexSupport I'm having issues with a Steam account and an old account that use the same email. I can play with using steam, but when I log into the website with the same email I have no account name linked. Trying to add my character gives an error saying that name is taken.
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Dreads
(@BC_Dreads) reported
Get your **** together @RuneLiteClient @OldSchoolRS the connection issue because of MOBILE is annoying as ****.
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Joshua
(@MuscleBearCx) reported
Fix your servers its ******* ridiculous @OldSchoolRS
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Jartarf 🐧🇬🇧
(@JartarfCP) reported
@JagexSupport Hello. I am having issues regarding the Twitch Prime Umbral promotion. This is the second time round I have claimed it on my HCIronman account. I was told it wasn’t available to irons, but a friend of mine has it and he is a HCIM.
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ClapinPawgs
(@BelowAvgOsrs) reported
Leave it to RuneScape players to complain , get that complaint fixed then complain about the fix