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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (64%)
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Online Play (27%)
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Game Crash (9%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Sign in | |
 Upton |
Sign in | |
 Heidelberg |
Sign in | |
| Scunthorpe |
Sign in | |
 Charlotte |
Sign in | |
 Belo Oriente |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Linda Jolene Miller
(@LindaJoleneMil1) reported
@JagexHelpL0ne @JagexSupport When I sign in to Old School RuneScape it makes me change the name and starts me over on tutorial Island instead of at the level 80s account that I had
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Sev
(@Sev96255680) reported
@GeorgeTheXIII @JagexSupport Same problem here. Was unjustifiably banned for the same reason and i couldnt appeal. Now, jagex support hasnt even replied to my tweet, even though I bumped it. 10/10 support for a 14 year old veteran. Scared to even afk at this point.
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Linda Jolene Miller
(@LindaJoleneMil1) reported
@JagexHelpL0ne @JagexSupport I’m not sure if they were converted over to old school on skate aren’t scape three. I knew their password but when I login they say they can’t find the accounts
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dcommanda
(@dcommanda1) reported
@JagexSupport I am sure I am using the correct login. I followed your links to make sure. My character is where I left it 10 years ago, but with no gear and no levels. Maybe a bug wiped my stats? I have no offenses, mutes or bans on my account either.
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Arigzust
(@arigzust) reported
@King_D0GE @OldSchoolRS Lol forget that theres a bigger problem, that's an hour of xp waste
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Slayer
(@sc_Slayerage) reported
@CCkun91 Legitimate gripes, one thing I really liked about RuneScape is that the leveling / questing was a varied experience instead of the “go to place do this thing repeat.” They’re chores for sure but I’m sure it’s a hard problem to solve from a design POV. Totally get you though
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Pervy Sage - Talon
(@TalonC5) reported
@OldSchoolRS Have barrows armour pre broken upon opening the chest, so it creates a small money sink into the game.
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AlmostfamousRS
(@MoamenRS) reported
@JagexSupport each time i look in i get hit with a "too many login attemps from your adress. please wait 5 minutes before trying again." please help
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OtokoShiro
(@otokoshiro) reported
@RuneScape please use @Yubico Yubikey for passwordless login.
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Blake
(@Blake09582074) reported
@JagexSupport can you just tell me to **** off or something? im talking to myself why do you think i dislike the way your customer service works here? yall just ignore valued paying customers... whats your job ignoring people? or helping them little confused
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dcommanda
(@dcommanda1) reported
@JagexSupport Tried to sign in to RS3. It says last signed in about 10 years ago (3886 days ago or something similar) My account is there, and my character is in Daemonheim, right where I left it. However, all my levels are back at 1? I used to be combat level of around 70.
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Sandra James
(@SandraJ98526720) reported
@eyderdiaz6 @JagexSupport My account also got hacked and support service aren’t doing anything about it, so I contacted cyber_heal on Instagram he successfully retrieved my account, he’s legit and reliable.
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Sams 2J S13
(@eyderdiaz6) reported
@JagexSupport My appeal was not denied, I have not broken the rules. Please look into it... I was hacked, I recovered account, the hacker was trying to recover also.. So it got locked. I unlocked it, and it's banned.... Please PLEASE look into this. PLEASE I've been trying for months!!!
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John Smith
(@eldinero111) reported
@JagexSupport Hello, I recieved a ban for “heavily contested account” back in 2015. Bit of a head scratcher as it was only me who was playing with it. I tried appealing but I think you might have made an error. Care to check this out again? rsn: KAPOW BABY
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Twin peakers
(@ainzdabestest) reported
@OldSchoolRS The mobile app has been broken for older tablets since the update last month, any word on when it will be fixed?
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colder buckett
(@copeland__evans) reported
@NickP90923253 @JagexSupport I also encountered such problem i was referred to buckettcrack they are experts at recovering hacked,banned,locked and suspended,disabled account…Reach out to them buckettcrack on Instagram
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Virgil Salazar
(@Sarahconnor33) reported
@osrsironmanguy @JagexSupport Hi it also happen to my account for 2-months and I tried contacting support service but they always have me a robot reply so I got in contact with UNITY_CR4CK on Instagram, she was the one who got me back into my account she will help you with your account.
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J. R.
(@jaay_arre) reported
why is it so hard to get in touch with jagex, i dont understand. iv never broken any rules and my voice is not being heard. #jagexsupport, #jagexAsh
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Arthur Rocha
(@arthur36021) reported
@JagexSupport I can't login to my account. In the game it says there are too many log in attempts and in the site it says my password is wrong, even though I just changed my password, what do I do?
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Brittany Doud
(@BrittanyD_ou_d) reported
@JagexSupport so you can refund the incorrect amount of staffs to a player cause of a glitch but cannot seem to assist your paying customers at all when your own security measures fail nor can you even reply with actual responses. Just really curious about that. Hmmmm….
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Real Name Unknown
(@SomeCallMePlaya) reported
Not to mention that RuneScape's subscription service just disables your privilege to play in member's worlds if it runs out. There's a lot more content on there but unlike WOW you aren't completely locked out of your character if you go above the threshold of leveling past 20.
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Bruin Fruit
(@BruinFruitOSRS) reported
@TalonC5 @OldSchoolRS Hhhmmm.. But then it would either be not worth doing anymore (fully broken) or the sink woulf be barely anything (75% broken or so). I do like that you're coming up with money sinks though!
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Anthonie Taylor
(@LondonsDaddy16) reported
@JagexSupport hello! Seems I accidentally locked myself from registering my account. Accidentally made the email my account name a couple years back. Traded 1b off of it just in case I locked myself out. Please help ign: Darkmango420 I can login mobile no problem. But not pc.
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Carl Harrison
(@carlHarisson) reported
@eyderdiaz6 @JagexSupport Report this issue to global_recovery123 on Instagram. He's the best to fix any problem on hacked accounts. He recovered mine within 30 minutes.
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White Sam (MetricsTV)
(@Kiwi_Pet) reported
@JagexSupport Is saying **** really the worst nightmare for a pmod? Whenever i swear in front of a pmod they freak out, i read the rules and it says ''Nobody will get into trouble for light swearing'' So why do pmods freak out?
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sebastian zdroana
(@sebastianzdroa1) reported
@JagexSupport What are you talking about, my issue was relating to GamePass Ultimate, N O T P R I M E I know the release date for that is the 5th, I don't know how you came to the conclusion that I have mistaken GAME PASS for P R I M E TAKE A BREAK PLEASE, YOU ARE WORKING HARD.
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Маша Попова
(@mashapopova9551) reported
@osrskid1337 @JagexSupport Inbox barnscodess__ now on instagram for immediate help,he helped me out when I had same issues
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Eric Tillman
(@EricTil69239359) reported
@JagexSupport let me sum it up for you all: Registered email: inaccessible Authenticator code: not working due to switching phones and not transferring it Reset or disable Authenticator? No because my registered email issue Fix email issue? No because my authenticator issue
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Tyler Diaz
(@TheTylerDiaz2) reported
@JagexSupport I have already done those steps a s set up two factor authentication and I still can’t login
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Rebecca Morris
(@RebeccafromRS) reported
@JagexFernweh hey my runescape account was manually perma muted in 2018, when i try to login to the website to check the reason why theres no evidence shown and its unappealable, what should i do?