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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (69%)
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Online Play (25%)
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Game Crash (6%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Heidelberg |
Sign in | |
 Braço do Norte |
Sign in | |
 Saint John |
Game Crash | |
 Valencia |
Online Play | |
 Redwood City |
Online Play | |
| Sumaré |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Adam
(@KingAdamM8) reported
@OldSchoolRS What does "within sight" mean for the solution on the login spamming issues? Before the end of 2020? A lot of the new suggested content on the blog looks really good and exciting. Not sure about a clan cup, clans are pretty dead at this point. Maybe after updates to fix that?
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Jason Pablo
(@JasonPablo7) reported
@JagexSupport Fix your god dang servers Jagex, these Malformed Packet Loss errors are clearly on your side. Jesus christ, this error has been bothering people since the release of the NXT client and you guys don't even try to fix it, what do we pay you for, to sit on your ***?
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Lord_Voldemort
(@Himom80) reported
@SoDakShade @JagexSupport i run multi accounts, 5 got perma banned(botting), 6th got temp ban (bot bust), the other 6 are all fine, so they obviously dont no what to look for or detect on banning, they just slap u with something and hope u dont make a commotion on their social media outlying the problem
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Ultrapk
(@Ultrapk1) reported
@OldSchoolRS again a reason to not play this game for next year... because no attention to pvp and the fix of it like the bounty hunter.. ty jagex i dont pay anymore to ur company!
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@Verteidige
(@Verteidige1) reported
@JagexSupport Please read this carefully as you're giving the same generic responses each time which aren't helping. I'm struggling to login to my account with the display name "Alannah-Skye" as this was created with a throw away domain name which I don't have access to!
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Matheus Fragoso
(@MatheusFragooso) reported
Hi @JagexAsh @Jagex_Press I need some help with a mobile problem on @OldSchoolRS. Every time I log on my phone my account logs in as a new one on tutorial island.
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Ricardo Fountain
(@RicFountain) reported
@JagexSupport i have a problem logging into my old school account. I've reset my password couple times via the links in old school launcher but it seems to only affect the website login, not the old school login.
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smashbros
(@smashbr05046477) reported
@JagexSupport can you please change my username login to an email login?
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Cepums
(@GamerManCepums) reported
@RuneScape Raksha, the new boss, requires an extra action bar. I enabled it and only after 2h of bossing I noticed it wasn't there so I investigated. I came to the conclusion when I toggle it and save it still untoggles, and it's impossible to turn it on. Hope you can fix!
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bank pin is useless
(@badumtssSupport) reported
@JagexSupport is there ANY way you can check who’s been logging on my account recently? They’re the same people causing the too many login attempts issue.
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Ign chilli krab
(@_Purrfect_) reported
@gh0st_________ @OldSchoolRS Imagine being this avoidant, ignorant and anti-social. It’s okay to express anger for basic standard of service of what’s required of a company that’s not met. You give Jagex money just for them to not improve on clients, Jagex will fall behind.
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bank pin is useless
(@badumtssSupport) reported
@OldSchoolRS Too many login attempts
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smashbros
(@smashbr05046477) reported
@JagexSupport i need you to change my username login to an email login
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bank pin is useless
(@badumtssSupport) reported
@JagexAyiza @OldSchoolRS Fair enough. I'll just wait till the login issue is fixed since I can't really beta test on my device. Hopefully the tech team come up with something soon - we're losing our minds. Anyway, best of luck with getting OSRS on Steam!
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Franck Clay
(@FranckClay) reported
@JagexSupport I still have gotten no support with this issue
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Trevor
(@ThimrinR) reported
@MolllyOlive If someone doesn't know you don't send money to get money.. I feel sorry. Have to hope they learn it not through trial and error, but it has to happen somehow. Reason #1 to play runescape. Learn your scams there kids
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A Festive Fish
(@BettaScape) reported
Another week without pet cycle fix, eh? @runescape
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defil3d
(@defil3d_rs) reported
@OldSchoolRS I have a problem with the Runecraft outfit. If you managed an hour of very intense lava runes the 2.5% EXP boost would be at, or less than 2K. Is flooding billions/trillions+ runes into ethe conomy less damaging than less than 2k/hr power creep??? @JagexAsh @JagexAyiza
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drew
(@DruOSRS) reported
@JagexSupport I'm having problems accessing the website login. I keep receiving Error code 15 anytime I try to login.
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Eip eldduC
(@Cuddlepie1) reported
@JagexSupport No, im asking Jagex to work on hunting ahkers, bot detection system is not working on pvp worlds clearly as i see them come every day and do the same... please, dont make this more difficult to me, am i suppose to fill a form to report ahkers? ..
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SoDakShade
(@SoDakShade) reported
@JagexSupport Account permanently banned for macroing in OldSchool. Our macro detection system has been monitoring your account closely and has detected that you are using illegal 3rd party software which violates the rules of the game and breaches your terms of service with Jagex.
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Daryn
(@Iron_Daryn) reported
@OldSchoolRS So you want to release a ton of new content and new ways to open the game up to a variety of people... wel how about you just fix your game? I can barely run any end game content because of server lag.. I have multiple friends near max or max total lvl that have stopped playing!!
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Daniel Davis
(@D_davis0797) reported
@JagexAyiza @badumtssSupport @OldSchoolRS This is what i like i hope i can test with it, I’ve been locked out for 45 days now due to the too many login attempts.
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Fangride | Amascut
(@Fannygirdle) reported
Well unfortunately I can’t stream or make content about Raksha at this time due to some serious computer issues, so hopefully I can make some LOAR coverage in a week or so! #runescape #raksha
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pajuggalo304@gmail.com
(@pajuggalo304) reported
@JagexSupport last year I bought 10 osbonds to add to my prem Then 10 on rs3 But this year the package did not allow me to do so I tried using bond transfer through rs website, I redeem as instructed but can't log into to confirm due to error 15. Can I get my bonds moved to rs3.
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Ign chilli krab
(@_Purrfect_) reported
@OldSchoolRS ******* improve on your basic UI and definitely performance issue plus ******* BAN 3RD PARTY CLIENT PIECE OF **** EYESORE, UNNATURAL, UNPROFESSIONAL, CHEATSCAPE FEATURES THAT ISNT WHAT DEFINES RUNESCAPE.
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bank pin is useless
(@badumtssSupport) reported
@OldSchoolRS too many login attempts
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Kidz On Didz
(@KidzOnDidz) reported
@ianspam @OldSchoolRS @RuneLiteClient Everyone is too used to runelite, it's too far long to fix the vanilla client now unless they add 90% of the runelite plugins which won't happen of course.
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Lucas
(@lucazdcozta) reported
@RuneScape Are guys aware of gbarge being broken atm ?
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Beverly Fuller
(@beyong1st) reported
@JagexSupport hi. The error code 15 is hapening again on mobile. I am able to login through Facebook, however.