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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (68%)
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Online Play (26%)
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Game Crash (5%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Heidelberg |
Sign in | |
 Scunthorpe |
Sign in | |
 Charlotte |
Sign in | |
 Belo Oriente |
Online Play | |
| Heidelberg |
Sign in | |
| Braço do Norte |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Querys
(@Querys7) reported
@Dr_Linden @JagexSupport @JagexTyran This is an issue. I have 3 friends who have the same issue for the past month. They are submitting transaction IDs, exact cr8 info, used passwords. Yet they get denied for billing/cr8 or cr8/recov or cr8/contact. Something wrong is going on with the recovery team.
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John Pezza
(@DankVw2) reported
@MrBeast @Christhealtgod did you see his left eye shunner? Does mrbeast burger got a cure for broken ribs like 2,000 burgers cover in enchanted gold from RuneScape? Lmfao what a show. Floyd didn't break a sweat on the kid. Now Logans got hairline fractures everywhere.
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eddy
(@staticeddy) reported
@JagexSupport im having issues when world hopping it keeps asking for the authenticator everytime
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Uncle Phil
(@philnsharp) reported
@RuneScape Can you also fix the health bar issue that causes them not to sync properly. My kills look like they die at half health
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Hidan
(@undeadhidan) reported
@JagexHelpStevie @JagexSupport Can’t login because no authentication remember. Even on the website it makes me do the 2fa, which I don’t have. And don’t get the emails the system is saying it’s sending. Quite the predicament huh
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shawn Rice
(@shawnRi76148076) reported
@JagexSupport my IGN is khoum and I’ve been trying to appeal macro ban. Both email and acc was hijacked - hacker appealed from hacked email before I could recover. My IP is east coast and google login shows California login from hacker
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Yoeshua
(@YoeshuaOSRS) reported
@JagexSupport Could you have somebody look into my support tickets. I’m having a serious issue and can’t seem to get anyone’s attention.
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DavidKIG
(@KigDavid) reported
@JagexSupport it's incredibly messed up to lock my account because of billing problems and then make it so I can't even pay the bill with my visa by removing the option of using visas and forcing me to pay in a gift cards
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Robert Desmond
(@RobertD49732603) reported
@JagexSupport hello - thats my issue i deactivated my authenticator MONTHS ago & its suddenly come back - i dont have the auth set up............ because i got rid of it MONTHS AGO my accounts are locked. when i try to login on the website it says my passwords incorrect for all 10 accounts
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Robert Desmond
(@RobertD49732603) reported
@JagexSupport Hello! finally! I've sent emails and all that with no response.. it relates to the Authentication - I had the authentication on a majority of my accounts but took it off MONTHS ago, but it wants that before i can log in... I cant even login on the website says details wrong.
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Logic'sSoldier
(@LogicsSoldier) reported
@JagexSupport hihihi, Big Daddy @JagexAsh, told me I might be able to talk to you about potentially setting up some moderation in sws, so we don't let the problems with castle wars just repeat again in the 1 minigame that osrs has that makes pvp accessible to noobs; thx
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Dominik E.
(@Dominik2709) reported
@JagexSupport Hello, i forgot that i used another Mail before, so it make sense that i didnt geht any Mail for the password reset. Now i can login to both: Launcher and Website. Thanks
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Robert Desmond
(@RobertD49732603) reported
@JagexSupport my accounts became locked with the account locks but all of them have had the authentication re-activated... i dont have the auths anymore obv. im not trying to recover my accounts as they havent been hacked, can i give someone my login ffs or RSN to actually look at the acc?
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vladdrac25
(@vladdrac25) reported
@JagexSupport The servers still sucks, tried bossing again at nightmare on the regular client instead of runelite and I still lag hopefully the 6 hour maintenance will fix that
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tom h
(@rsvegancookies) reported
@JagexSupport when can a response on this issue be expected?
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Spidey
(@SpideyCoD) reported
@JagexSupport See and ive read everything on that same link you’ve sent me that before .. I am really upset I had 80 million xp total this is a major issue I actually would like a phone number to speak to you guys.
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Ant
(@Delagold_x) reported
Watching a (two and a half) Historical Timeline of Runescape from 1998-2020 while playing TBC Classic WoW, think I have a nostalgia problem?
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Demonheadge
(@Demonheadge) reported
@Grommy_Art @RuneScape So there is appearntly an engine issue with animation atm but it's being worked on. It has to do with all of their new systems.
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DavidKIG
(@KigDavid) reported
@JagexSupport This response doesn't make any sense considering it has nothing to do with the problem but thanks for not even reading my messages and just sending a random link to the customer support page
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Robert Desmond
(@RobertD49732603) reported
@JagexSupport even accounts that don't have the authentication i still cant log into them... every account I ACTUALLY played, locked me out from logging into the game + the website (anything above lvl 3). All Accounts are asking for auth code, my main login error is " invalid credentials "
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Brett
(@_Brett_) reported
@JagexSupport @xIIExile A reply that doesn’t address the context or the issue is useless
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𝕾𝖆𝖒𝖒
(@samm_gemmx) reported
@YouTubeGaming Old School RuneScape Any of the Tony Hawk games (made me start skating) Elder Scrolls Oblivion Crash Bandicoot Warped
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CozmicPanda
(@CozmicPandaRS) reported
@JagexSupport Will they fix servers so we can actually play on worlds with more than 200 people without getting delay
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Skremax ∔
(@SkremaxNetwork) reported
@PygmyRs @RuneScape At this point, you have a problem lmao
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Liam
(@Limeraide) reported
@JagexSupport Issues with the mobike client not prompting authenticator codes before login? As well as the app opening a browser window to log in through runescape portal. I have a recorder video of whats happening. Please help
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コレクタ
(@Korekut_a) reported
@JagexSupport Hope this fix is for the graphical issue that been around over a month. With black potions and invisible items.
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corey
(@OSRSFlare) reported
@JagexSupport This is the issue. The account is now secure but the 245 pound worth of debt is not my debt to pay. I need that cleared because it isn’t fair.
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Chris
(@Chris_Osrs_) reported
@JagexSupport Maybe you guys while game is down will have 10 seconds to properly look into my account an fix my falsely banned account you banned 14 months ago for trading 75-100m from main which had SAME name not some stupid lil rwt bs or “on screen keyboard” from start button(no advantages)!
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vladdrac25
(@vladdrac25) reported
@JagexSupport Maybe you guys can fix the stupid lag that goes on especially when I'm trying to boss
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CluelessUri
(@CluelessUri) reported
@gabetheloser @Onka_osrs @OldSchoolRS The exact solution to this problem before they state a time, why can you justify one person not doing a “simple google search” vs everyone else going out of their way to convert