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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (67%)
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Online Play (28%)
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Game Crash (6%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Scunthorpe |
Sign in | |
 Charlotte |
Sign in | |
 Belo Oriente |
Online Play | |
 Heidelberg |
Sign in | |
| Braço do Norte |
Sign in | |
 Saint John |
Game Crash |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Jackie Zhou
(@jackzh97) reported
@alx @Timcast Wait RuneScape has an outage? Wut
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jay
(@jyjaylani8) reported
@Jack82475388 @JagexSupport Sadly, bans are unappealable here Especially permanent ones However I'd suggest you reach out to #clifftech1 on Instagram I'm pretty sure they can help remove the ban and unlock your account cos they helped me fix something similar recently
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Rafaël De Jongh
(@Rafael_De_Jongh) reported
@JagexSupport I tried to relogin to my old account with still valid credentials and have access to my email So I followed the account instructions by trying to reset my password for my account lego geest Sadly it doesn't work and I can't login even after waiting over 24 hours
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jay
(@jyjaylani8) reported
@RsTrombones @JagexSupport I was struggling with the same issues right now but I was told to file a report to their management support, clifftech1 on Instagram and it was rectified few minutes ago
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adrian alves
(@adriman123) reported
@JagexAsh @JagexSupport i need to check this like 20 tomes to can log my account, why Is no this ez like PC? This wasted like 20 min. Fix this!
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MF
(@myhafz166xxx) reported
@Luwucian_uwu @JagexSupport I was struggling with the same issues right now but I was told to file a report to their management support, Robfixx on Instagram and it was rectified few minutes ago
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jay
(@jyjaylani8) reported
@viciouspoptart @JagexSupport I was struggling with the same issues right now but I was told to file a report to their management support, clifftech1 on Instagram and it was rectified few minutes ago
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MH
(@mhmad512j) reported
@Rafael_De_Jongh @JagexSupport I was struggling with the same issues right now but I was told to file a report to their management support, Robfixx on Instagram and it was rectified few minutes ago
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chiri
(@dummychiri) reported
@OldSchoolRS when is this game not experiencing issues
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huu
(@hh07714562045) reported
@jaymehedge @JagexSupport Unfortunately their support will always either ignore you or tell you the same unhelpful thing ,talk to robfixx on instagram he helped me when I had similar issue
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young Wilson NC72
(@Nc72Young) reported
@ausvikingpkers @JagexSupport @JagexAsh My account got was hijacked few days ago as well and every step I made to get it back did not work. I got in touch with #robfixx on instagram which he helped to resolve my account issue. You should probably check him out
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Todd
(@Freedom_Tank) reported
Why is nobody talking about why some social media apps were malfunctioning today? YouTube and Twitter. Hell even RuneScape and and multiple of other random websites were having issues.
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ALLEN.
(@alleonma) reported
@jaymehedge @JagexSupport You can inbox Kelvin_limit on Instagram he's going to fix this problem which is similar to my friends own problem last week, just send him a dm.
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Jacob Kempic
(@JKempic) reported
@JagexSupport I'm trying to recover my account, but recovery needs my login email. Only I don't have one--it's a Steam-created account, and I never linked an email. I have no idea how I'm supposed to recover my account from here, how do I get a human being to help me? #runescape
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MF
(@myhafz166xxx) reported
@jaymehedge @JagexSupport I was struggling with the same issues right now but I was told to file a report to their management support, Robfixx on Instagram and it was rectified few minutes ago
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JIM CHAPMAN
(@JimChap_man) reported
@WesAllen93 @JagexSupport Sadly, bans are unappealable here Especially permanent ones However I'd suggest you reach out to #clifftech1 on Instagram I'm pretty sure they can help remove the ban and unlock your account cos they helped me fix something similar recently
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Forest Debuckner
(@cmsteele94) reported
@JagexSupport I need to have my Authenticator removed bc it isn’t working correctly but I can’t thru the website bc I don’t have access to the email. Can I have my Authenticator removed? Or can I change the login email for my account to one I have access to? I can provide proof it’s my account
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Black Axon
(@BlackAxonNB) reported
@resniperowl @OldSchoolRS Yeah there's some weird like mistakes and grammar issues throughout the post and survey. They probably shoulda proofread it just one more time.
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LiRoSe🌹
(@Lirose40) reported
@YoheHernandez @_12YK3N @JagexSupport My account got locked few days ago as well and every step I made to get it back did not work. I got in touch with #clifftech1 on instagram which he helped to resolve my account issue. You should probably check him out
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Ruby
(@windlesszephyr) reported
@JagexSupport I got a new phone recently and ported over my authenticator stuff from the old one, and after doing so I can't log into osrs mobile at all. after I punch in the authenticator code it just kicks me back to the login screen. I can log in on desktop just fine though
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Forest Debuckner
(@cmsteele94) reported
@JagexSupport Basically I bought a bond and it said the code was in my inbox. I can’t view my inbox bc when I go to login I need to login with Authenticator and it doesn’t work. So it’s like the game scammed me for 6 mil gold.
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11
(@aassddf3655) reported
@cmsteele94 @JagexSupport Unfortunately their support will always either ignore you or tell you the same unhelpful thing ,talk to robfixx on instagram he helped me when I had similar issue
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Dustin Molitor
(@DustinMolitor) reported
@JagexSupport fix your servers! They're dog **** rn.
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Little Caesars by Sam Musolino
(@SammysPizzaLC) reported
@OldSchoolRS Fix 2 things, break 10 more, the jagex way.
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MH
(@mhmad512j) reported
@DaddaJzza @JagexSupport Unfortunately their support will always either ignore you or tell you the same unhelpful thing ,talk to robfixx on instagram he helped me when I had similar issue
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MF
(@myhafz166xxx) reported
@Rafael_De_Jongh @JagexSupport There’s this genius who can help write to robfixx on Instagram they can probably help you with that because they are good at helping with errors and stuff like that
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huu
(@hh07714562045) reported
@ausvikingpkers @JagexSupport @JagexAsh I was struggling with the same issues right now but I was told to file a report to their management support, Robfixx on Instagram and it was rectified few minutes ago
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George Breakwell
(@GeorgeBreaky) reported
@OldSchoolRS Hi team, any news on the fix for NMZ? Need my imbues 🥲
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ArchTerran
(@ArchTerran) reported
@lex10r @JakobPullman Someone else posted a image showing multiple apps experiencing problems. Runescape, McDonald, Twitter, ect. Seems to be caused by an outage somewhere or just a big coincidence.
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🔴 LFC Bantz 🔴
(@LFCBantz1) reported
@JagexSupport Please connect me to an agent because clearly the recovery process is not working seeing as you’ve denied it every single time even though I’ve given you the correct solid information.