Is RuneScape down?

RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

 No problems detected at RuneScape

RuneScape problems in the last 24 hours

RuneScape Outage Chart

At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments.

Most Reported Problems:

Sign in
(71.43%)
Matchmaking
(9.52%)
Game Crash
(9.52%)
Online Play
(4.76%)
Glitches
(4.76%)

RuneScape Outage Map

The most recent outage reports and issues originated from:
Maturín Sign in
Šiaulių rajonas Sign in
Newberry Sign in
Acarigua Glitches
Neuquén Matchmaking
Mérida Sign in

RuneScape Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:
  • NickSepe97 Sepe™ (@NickSepe97) reported

    @JagexSupport @jagex @JagexGambit @JagexAsh @JagexWeath @Jagex_Ghost @JagexRogue hello jagex support, i got a email from mod sensei today telling me my account will be unbanned. when attempting to sign in it still says my account is banned and will not let me log in pleaseHelp

  • JeysonRojas8 Jeyson Rojas (@JeysonRojas8) reported

    I need help with a problem that happened to me recently and I would like to contact a helper if possible @JagexSupport @OldSchoolRS

  • JagexSoppurt Jagex Support (@JagexSoppurt) reported

    @coreymorrisonh1 @JagexSupport Hi Corey! Sorry to hear you’re having issues recovering your account. Account security is the responsibility of the player, maybe try buying some bonds and we will think about looking in to it.

  • NickSepe97 Sepe™ (@NickSepe97) reported

    @JagexSupport @jagex hello jagex support, i got a email from mod sensei today telling me my account will be unbanned. when attempting to sign in it still says my account is banned and will not let me log in please help.

  • MiTcH_ArTs MiTcH (@MiTcH_ArTs) reported

    @RuneScape Please help, I lost empty "canopic jar" in "Curse of Arrav" I've tried talking to "Senliten" in the hope she would give me another but she just asks if i managed to help the one with the heart problem yet and gives no other options to talk or retrieve/reclaim jar.

  • MiTcH_ArTs MiTcH (@MiTcH_ArTs) reported

    @RuneScape lost empty "canopic jar" in "Curse of Arrav" I've tried talking to "Senliten" in the hope she would give me another but she just asks if i managed to help the one with the heart problem yet and gives no other options to talk or retrieve jar

  • adilfaizw 𝘈𝘥𝘪𝘭 𝘍𝘢𝘪𝘻 (@adilfaizw) reported from Mukim Jeram, Malaysia

    @zarithsofia98 Its runescape!!!!!!! A game I’ve got addicted back when I was 12y/o. My recent acc x dpt login and its unretrievable. The dude is selling his acc for Rm2k++ :///////:

  • AndrSan97171078 André Santos (@AndrSan97171078) reported

    @RuneScape Fix bank crash on mobile

  • kkaylahenderson hendo (@kkaylahenderson) reported

    Honestly I just want to play Runescape and forget my problems

  • ThePandaKinRS Panda KinRS (@ThePandaKinRS) reported

    @RuneScape Nty, bug fix so people don't lose/gain items then go live with it and people in mass will let you know where the bugs are instead of having the same 5 people report the same big for the next 6 months before it's released. But what do I know, I left for wow classic a long time ago

  • Kevinsoh91 Kevinsoh91 (@Kevinsoh91) reported

    @JagexSupport pls help check my account rsn: SgTehPen I’m on summer break now and have plenty of time to play. Not sure if it’s I login too Long and got ban for Macro-Ing. The ban is 2 days Long thou but its eating up my free time to enjoy. Pls assist

  • NitrobrewLive NitrobrewLive (@NitrobrewLive) reported

    @Mankedupmage @OldSchoolRS @JagexRoq As a USA player I agree that you should move it to a UK world. I never have lag in UK worlds, and it seems like a fix for a lot of UK players.

  • AmiesLiam Liam Amies (@AmiesLiam) reported

    @JagexSupport I logged into my osrs members account, it said it had been stolen, i recovered my account. All the hard work I had put in has been stolen, my bank account was accessed even though I have a PIN, how is this even possible. Im absolutely heart broken.

  • maen_paa Maen_paa (@maen_paa) reported

    @OldSchoolRS @JagexAsh i got quite problem. My registered email is deleted and the email site doesnt exist anymore. Well then of course i try to change registered email now my acc is locked. I provided membership payment info from last year etc. Still cannot unlock it.

  • jpatrick92 James Patrick (@jpatrick92) reported

    @JagexHelpFrost @JagexSupport I am receiving emails.. I got the forgotten login one literally instantly. It doesn't show the account I'm trying to get into, but the "Reset Password" portion of the website shows that it really is that email.

  • jpatrick92 James Patrick (@jpatrick92) reported

    @JagexSupport None of that helped unfortunately. I did the forgotten login request and my account isn't there, but when I go to reset my password the email is the same one I put in the forgotten login form. This is very frustrating, I just want to get back into the game.

  • TwitchBubbel26 Bubbel26 (@TwitchBubbel26) reported

    @jagexsupport Hi I was just wondering if it is ever going to be possible to change your login e-mail. I've had one for quite a while but don't feel comfortable using it anymore.

  • USAonRS Ibrahim Turk (@USAonRS) reported

    @JagexSupport Please fix this jagex....

  • RSMaven Da Wizardbow (@RSMaven) reported

    @JagexSupport I have described my issue, the accounts mentioned in this issue are "Da Wizardbow" and "Lord Elfoxin"

  • jpatrick92 James Patrick (@jpatrick92) reported

    @JagexSupport I forgot my password and when I go to recover my account, it says it sends the email but I never get it. The email it says it's sending to is the right one, I'm seriously at a loss and this is my third time tweeting you about this issue.

  • JagexAsh Mod Ash (@JagexAsh) reported

    @Alex16356142 None of your tweets so far seem to mention what kind of help you need. If it's about a RS account, maybe try the Support team, who are JagexSupport on this platform. To help you, they might want to know what account you're talking about, and what the problem is.

  • lightninmcsteen Drew Steen (@lightninmcsteen) reported from Seattle, Washington

    When I played Runescape I used to talk so much work it was unreal. “Listen here pal my MAIN with 99 attack and 99 strength might not take kindly to you saying that” “I know Zezima IRL” “I know a guy who can glitch the wildy so he can PVP you in Varrock”

  • floridabassin1 floridabassin (@floridabassin1) reported

    @JagexSupport @JagexWeath issue account was hacked but was unable to change password due to email access account name was changed to RNG_1114 authenticator was on and now it’s off and I’m unable to turn back on account also now has a 1day ban what can be done

  • SheylaPVP Fleming Sheyla (@SheylaPVP) reported

    @JagexSupport 'too many login attempt' log in issues.. pls check rsn : kimbramusic, jeppessen, ANJG, JMBT that's all had log in issues, 2 days already..

  • DannCollier Beanie (@DannCollier) reported

    @JagexSupport stupid one I apologise for violate of terms and service I wont let this happen again you can see by the stats and when the account was created I never had any intentions of botting ever I'm very upset I spent a lot of time and now I have nothing to show for it

  • DannCollier Beanie (@DannCollier) reported

    @JagexSupport guys I made an account years ago and ended up quitting turns out I wanted to come back but the problem I'm having is that the account was banned for botting I was never the one who done this my little brother asked to play on my account and turns out he was the..

  • IkbenAlastar Ikben Alastar (@IkbenAlastar) reported

    @OldSchoolRS Either change the voting system so only active pvpers can vote or select experienced people to come up with changes, but if you do that it needs to be mix of single/multi/edge/pures etc and make sure their ideas are not just to benefit their style individually And fix clients ffs

  • ZevsOG Zevs (@ZevsOG) reported

    @eRaSaturn @OxygenClaws We honestly would but when me and David emailed them they said the account had broken to many twitter violations even tho in reality it was just because it had gotten mass spammed by RuneScape members. But who knows, may try again at some point. Forever rip @TheCOTCNetwork

  • Deaths_Hope Deaths_Hope (@Deaths_Hope) reported

    @OldSchoolRS I think at this point its better to stop asking for ideas on the same issues, and announcing announcements. Just come right out and tell us the change is made because otherwise we keep getting let down and feeling disappointed.

  • subotai1215 subotai1215 (@subotai1215) reported

    @RuneScape Try fixing mobile bank so iy does not constantly crash when you open it

  • subotai1215 subotai1215 (@subotai1215) reported

    @RuneScape How about fixing mobile so it won't constantly crash when opening the bank.

  • ReaperNation2 Reaper_Nation (@ReaperNation2) reported

    @street_tuning @JagexSupport they wont let you appeal cause i got an error stating my ban was not able to be appealed and i got banned for macro use while i was at work and couldnt log into my computer at home.

  • ToriMew_ Tori (@ToriMew_) reported

    @JagexSupport hey guys! I've been migrating all of my accounts to a new email and authenticator app. I understand there's no setting to change the login email of an account, but I'll no longer have the one associated with my account and I'd like to get it changed if possible.

  • Slayers_Rs Slayers (@Slayers_Rs) reported

    @OldSchoolRS "how PvP content is added" is the same way all other content is added, you guys poll something and everyone has a vote, people who have no clue what they are voting for is a general issue not only for PvP, just look at the stupid new helmet coming out

  • ZatoxRS Mark (@ZatoxRS) reported

    @TonyMucia @JagexSupport I am having the same issue.. Bought a VPN to bypass the login, then when im logged in I disconnect from VPN again and play fine (without hopping). However, it's beyond ridiculous that they're not refunding or solving it for this long.

  • Tazkarati Taz (@Tazkarati) reported

    @JagexSupport hi ive been getting messages like "too many login attempts" although its the first time logging in today, the same thing happened to my sister aswell. Please help! i cant even get into the runescape website. i play osrs(runelite) and my sister plays rs3

  • existential_d EXISTENTIAL DREDD OGV (@existential_d) reported

    mugger: your money or your life me: *writing my runescape login on a scrap of paper* here's both

  • CoreoPoreo Cory (@CoreoPoreo) reported

    @JagexOrion Spent 13h on RuneScape yday.... I might be the one with problems

  • Dem_Petropoulos Demi (@Dem_Petropoulos) reported

    @daddyxtimo @RuneScape needs to fix their security I’ve been getting multiple emails saying my password keeps changing

  • clue_it ITIasterClue (@clue_it) reported

    @JagexHelpFrost @JagexSupport When i log into a mobile hotspot and try to switch, it logs me out of the game, making me log in again from normal connection and here occurs the same problem.

  • TangleGroot TangleGroot (@TangleGroot) reported

    @JagexHelpElf @JagexSupport I tried it and it still says error, the request has already been expired.

  • TangleGroot TangleGroot (@TangleGroot) reported

    @JagexSupport Hello, I'm trying to change my rs password but when I open the link to change it, I get an error saying the request has already expired. I've been trying to change it all day but still no use.

  • skuldaren Skuldaren (@skuldaren) reported

    @JagexSupport When is the "too many login attempts" issue gonna be resolved. Within 30ish minutes after logging out I tried to login again and got that message. Goes for all my accounts ofcourse >.<

  • tomuxxx58 tomuxxx58 (@tomuxxx58) reported

    @JagexSupport I know email but forget password and now can't Login I was changed email but still same and now account is locked I know this account password

  • twiztid_i IAm2Twiztid (@twiztid_i) reported

    @JagexSupport Seriously, you guys need live customer service. This is absurd.

  • SigmaSupps Slinky Joey (@SigmaSupps) reported

    @JagexSupport I'll give this a look but I've somehow gotten login to work now. So I can actually login it's just that my email for the account got hijacked along with the password and once I had gotten it back it was banned now I'm trying to appeal and it's just not working.

  • Davidvd92 Vanden Dorpe David (@Davidvd92) reported

    @OldSchoolRS ive alread changed pw i have auth but i just cant login becouse i keep having (too many login attempts) also if i want to login on the osrs website it says (You have been blocked from logging in. Please try again later.)

  • Davidvd92 Vanden Dorpe David (@Davidvd92) reported

    @OldSchoolRS i have te feeling someone is trying to hack my account becuz i sudently cant log in ti lanny login attemps

  • Zondaxx Markus Aleksander (@Zondaxx) reported

    @JagexSupport Im still not able to login...

  • Zondaxx Markus Aleksander (@Zondaxx) reported

    @JagexSupport Hi, ive not been able to login to my account for the past 30 minutes, i keep getting the message "Too many login attempts. Please wait a few minutes before trying again." I ive waited now 15 minutes, and still get the same message. IGN: ImZondax

  • DuceWriter Mark (@DuceWriter) reported

    @YourMuthr @RuneScape Most of their updates have been made to appeal to the new player base while trying to keep the old ones. I suppose that explains why people shifted to OSRS, aside from other reasons. I'm full casual, so once in a while; I wouldn't mind some chaos from a broken update. 😅

  • Scarmisaur heath vincent (@Scarmisaur) reported

    @JagexHelpFrost @JagexSupport @JagexHelpFrost @JagexSupport I have tried all of these and have waited over 30 mins, there needs to be a better fix as this is like the 3rd time this has happened for hours on end.

  • TroubledDraco Troubled Draco (@TroubledDraco) reported

    @JagexSupport @JagexZee @JagexSupport still waiting on you to fix this mistake @JagexZee

  • codedizle Cody Allen (@codedizle) reported

    @JagexSupport No unfortunately that's not the case I have osrs on mobile. I can sign into the osrs site no problem. But when I log into the app same email same password doesn't work.

  • fundude12739898 fundude (@fundude12739898) reported

    Hey @JagexSupport i just tried to login to my account (DGwolfkiller) which i haven’t played on recently and it says it has been banned for macroing. I couldn’t say that i wasn’t the one doing it on the ban appeal so i decided to send you this tweet.

  • kvkornelijus Kornelijus (@kvkornelijus) reported

    @JagexSupport i have written on the paper, the passwords its only TWO, i have put all transaction ID from gmail when i bought bonds or anything, i write exactly days when my account was created, which country, everything i dont know what to put anymore to prove that im owner, its like broken..

  • Ityzrs Riley (@Ityzrs) reported

    @Ca_r_a_ @JagexSupport actually it solved the issue, was just convoluted and indirect. It worked just poorly

  • Ca_r_a_ 🚗a (@Ca_r_a_) reported

    @Ityzrs @JagexSupport Literally just ignores the issue presented and is like no get that email back

  • Ityzrs Riley (@Ityzrs) reported

    @angelitosantoyo @JagexSupport you don't get banned for nothing, and that has nothing to do with poor customer service

  • BosqueOSRS Bosque (@BosqueOSRS) reported

    @JagexSupport Hello, I've been trying to log in to my account for a few minutes now and it says "Too many login attempts. Please try again in a few minutes." continously, I just wanna log in lol.