RuneScape status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by RuneScape users through our website.

• Sign in (75%)
• Online Play (25%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

• 
  fenix (@fenix_X0) reported 56 seconds ago

  @OldSchoolRS Is the fix in the room with us because im still getting 20+ more ping than I ever did before

• 
  🍞 (@VelvetBanana69) reported 56 seconds ago

  @OldSchoolRS It seems its still not working as intended, getting the same bad ping. Slightly worse than yesterday even. I hope it gets fixed soon

• 
  Livvyyapperz (@LivvyPersonals) reported 3 minutes ago

  @xdroflhaha @einrodd @OldSchoolRS I don't play runescape anymore :) Also even if I did, and if I didn't have a single 99, it still wouldn't change the fact that you're a little crybaby snowflake triggered over rainbows. That's a you problem.

• 
  Dave (@NoFlexFults) reported 7 minutes ago

  @JagexSupport got a friend who can’t login to launcher (claims major offense ban) when he logs into the website it shows no offenses present. What can he do to resolve this RSN: BossingSucks

• 
  Rex Titz (@RexTitz69) reported 7 minutes ago

  @OldSchoolRS Why cant Americans easily buy bonds? We sit on loading screens for hours, and can never buy. Was told its my bank, its not. It's you guys. Can you please fix the store to run better? Its awful

• 
  Luke (@HyruleLuke) reported 8 minutes ago

  @OldSchoolRS It's wednesday, it's update day, it's common sense to close the client, reload it so it gets patched/check app store to update mobile app. If there are still issues, then try the official client to determine if it's a runelite plugin error, or the actual update

• 
  Bullsie (@C33k2) reported 11 minutes ago

  @OldSchoolRS How dumb game is run by bots you guys don’t fix any issues and you guys are worried about this make it make sense

• 
  Valliance (@Valliance_) reported 11 minutes ago

  @smith1792 @OtherFish_ @OldSchoolRS i dont care much for gpscape preservation from my end, so i won't speak on that. but torva's value reflects a supply issue, because the boss is not liked widely. also demand changes these prices. it was giga BiS. Nothing beat it for offense or even def. So it was giga valued.

• 
  Fkgkgmg (@baldeggrs) reported 11 minutes ago

  I can’t login as the hijacker changed the email that was used on the launcher to even appeal so I’m having to speak to AI agents and even “JMOD” AI agents. I want to prove the account is mine and I’m the original owner but I can’t on an AI livechat. @JagexSupport

• 
  Mr.***** (@CrabIsMeat) reported 11 minutes ago

  @OldSchoolRS Why isnt this polled? Honestly, pride items and references should be polled. Same with every other yearly event. If enough people vote yes, then there is no issue with pride. Polls should be used more often.

• 
  Raven (@TrickyMoons) reported 15 minutes ago

  @JagexSupport I keep getting ping spikes every few seconds across multiple worlds, any idea what could be causing this? Seems to be only an issue on runescape.

• 
  DEBUFF (@DADDY_DEBUFF) reported 17 minutes ago

  @OldSchoolRS some of the sigils were too broken and the rule for lost food could have been tweaked to make it more competitive. Next year, select the captains and have them agree on terms + rules to make it as balanced as possible!

• 
  Dvnt (@ScumDvnt) reported 18 minutes ago

  @JagexPheasant @JagexSupport @JagexPheasant Hi Pheasant, please could you just check over the ban for me, it was during the false bans from the 2 tick sailing issues a while back, I'd love to know at the very least what it was that I did since it doesnt specify.

• 
  Destin Holland (@DestinHolland) reported 19 minutes ago

  @Valliance_ @viaxtina @OldSchoolRS i think their issue isn’t about the difficulty of nex but the time it takes to get it. nex is a long grind, people are walking out with full oath plate in a week. i wouldn’t mind oathplate being a longer grind since the boss is fun but also think inq/torva shouldn’t take so long

• 
  Eleonora Rihana (@oppressedchild) reported 19 minutes ago

  @Jagex @JagexSupport @JagexKieren allow us to report a username that has broken real-world laws and such without an error message. - Admit

• 
  Jordan Ranson (@jordanranson) reported 24 minutes ago

  @JagexSupport can I please have someone look at my support ticket #6503127? I have an active subscription but it’s not applying it to my account and the mod in charge of my ticket gave me a canned response and didn’t fix it. It’s now been 2 days where I can’t access my account.

• 
  Embrees (@EmbreesBurner) reported 26 minutes ago

  @OldSchoolRS Can't sign in on mobile

• 
  lipton (@liptonblackteab) reported 26 minutes ago

  @Omave1 @OldSchoolRS It makes sense but if you look at the chart, it’s not the issue at hand. They are more concerned with the amount of fangs and lbs coming in.

• 
  Jonathan (@CroccoOSRS) reported 28 minutes ago

  @Jagex @JagexSupport @JagexAsh pls fix the website. We keep getting “oops something went wrong” on our screens.

• 
  Mike Oxlong (@MikeOxlong1973) reported 30 minutes ago

  @JagexSupport Hi Jagex, I’m trying to recover my account (attempted log in too many times) but I get this message: “ACCOUNT RECOVERY Sorry, there was a problem processing your request. Please check the login or email address you entered is correct, or try again later.”. Help!

• 
  6nches (@6nchesTV) reported 36 minutes ago

  @OldSchoolRS Ya there is defo issues… cant alch or open clan chat without connection lost

• 
  monsoon (@MonsoonedAF) reported 36 minutes ago

  @LivvyPersonals @NomadlessRS @OldSchoolRS There wasn’t a point, you were just grasping at straws to make an issue out of him potentially having items related to other holidays in his bank after he said he didn’t care if they went too, the reality is he could have them without actually even engaging with the content lol

• 
  Mattlathrop (@Matt71617251) reported 42 minutes ago

  @JagexSupport Hello I’m having the issue where I purchased membership through Apple Store and haven’t received it. I purchased it on Tuesday.

• 
  Hearte (@xHearte_) reported 42 minutes ago

  @OldSchoolRS Missing pride event issue seems to still be happening

• 
  Sin (@asinfulqt) reported 46 minutes ago

  @OldSchoolRS @JagexSupport Mods are also refusing to deal with the issue and are actively shitposting/chatting while ignoring the open hatred spread by a community ambassador. Poor handling of the situation, if not blatantly discriminatory (thinking I'm dramatizing because I'm an angry disabled person).

• 
  Amnezia Haze (the real noob, aka sahin) (@KongKin27641142) reported 53 minutes ago

  @OldSchoolRS man u guys suck fr fr fr. u just fix ur mistakes and call it a day. ,,we are launching a load of under the hood changes" **** u just fixed ur bugs and yap like all time. give us back our lost gametime due to serverdowntimes ALL THE TIME!!!!!!! THAT WOULD BE ACTUALLY NICE!

• 
  🌏 Destin (@_SimpleTimes) reported 55 minutes ago

  @J92Osrs @JagexSupport @JagexAsh I simply asked them to look into it, in non of my post I said hey “ can I have my hardcore back “. But a good customer service practice is to look out for the people who play your content. But as you said above they won’t which is ok. Customer service lines up with Ubisoft & COD.

• 
  Harlequin of Nesessity (@IrreveriQuin) reported 55 minutes ago

  @JagexSupport @OldSchoolRS whats the recommended fix for the DC error "too many logins from your address?" should I stop buying bonds and playing multiple accounts? i did, but now i lose an entire round of wintertodt playing with my bf. we live together, can we not play together?

• 
  BaitFaceGames (@BaitFaceGames) reported 57 minutes ago

  @JagexSupport I'm having a massive issue with the fact that there's no colour blind settings! I can't kill this laviatian because I can't see the difference in each attack please implement a colour blind mode so I can finish desert treasure 2 it's so frustrating

• 
  Kent (@kent_joyce45) reported 60 minutes ago

  @The_0live @OldSchoolRS stop screwing people around and fix these stupid RNG drops.