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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (67%)
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Online Play (13%)
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Game Crash (13%)
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Glitches (7%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 San Francisco |
Sign in | |
 Manchester |
Sign in | |
| Urbandale |
Sign in | |
 Sydney |
Sign in | |
| Upton |
Sign in | |
 Heidelberg |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Hannah
(@transmissionsz) reported
@JagexSupport I am having problems logging on in desktop due to Game Center and have submitted a ticket. How long can I expect to wait for an answer? Thank you!
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The Gerard Show
(@thegerardshow) reported
@CincysGodfather @RuneScape Scale is an industry problem that people get paid big bucks to solve, and even still companies like Amazon see service disruptions, especially as more bad actors fight to dos providers creating a scaling arms race
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Cbum
(@Mrbiiiist) reported
@JagexAsh you guys service are so bad, i haven’t got any help yet from the support and my main is still perma banned cause of a idiot who hijacked my account, please can you look into my perma ban?? @JagexSupport
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Matt Annand
(@Matt_Annand) reported
@JagexSupport, I’m having trouble logging in on both my PC & Laptop, I can log in on mobile, runelite says to download jagex launcher and than jagex launcher says that the credentials are in correct, when I know there not its the same credentials I use to log into mobile. Help!
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Christ mg
(@christMg001) reported
@MileageRS @JagexSupport Sadly, bans are unappealable here Especially permanent ones However I'd suggest you reach out to #Clifftech1 on Instagram I'm pretty sure they can help remove the ban and unlock your account cos they helped me fix something similar recently
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Torm
(@7ormRS) reported
@Lol_its_m3 @GreenDragonBot @OldSchoolRS I don’t really see a problem with the way it currently is, and I don’t see them changing it any time soon.
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MrJacks97
(@MJacks97) reported
@JagexSupport Is there a way to get in contact with somebody personally to explain my issue to? I can't find my way through the different options on the Support website, and my issue isnt on any of the pages either.
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Lol_its_m3
(@Lol_its_m3) reported
@7ormRS @GreenDragonBot @OldSchoolRS you payed for twitter blue, of course you dont see the problem
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Casandra
(@Cassandr64) reported
@EmmettBuchanan2 @JagexSupport Why not try #kelvtoolz on Instagram they can fix issues like that.
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ANJELO
(@anjeloMiKoli) reported
@leifso127 @JagexSupport The issue of user's accounts getting banned is really getting out of control, many are complaining about been falsely banned and support are mute about this not helping mattes at all 😣😒😣 I was referred to (Smithfixsecurity) on Instagram he recoverd my account. Seek his service
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🔪⚰️
(@HitachiWachi) reported
@OldSchoolRS service was down last night. I had to go outside and wound up sleeping with someone. this is on YOU
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Lol_its_m3
(@Lol_its_m3) reported
@7ormRS @GreenDragonBot @OldSchoolRS you paid for twitter blue of course you dont see the problem
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osrsbolts
(@osrsbolts) reported
@OldSchoolRS can we have right click taskbar login so it's 1 click from the actual desktop?
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Casandra
(@Cassandr64) reported
@16ozChef @JagexSupport Sadly, bans are unappealable here Especially permanent ones However I'd suggest you reach out to #kelvtoolz on Instagram I'm pretty sure they can help remove the ban and unlock your account cos they helped me fix something similar recently
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nurmohammed
(@nurmohammed2) reported
@Gone_Nutty @JagexSupport Hi there. Ohh sorry for that, many have been hacked , disabled, suspended And the support system has done nothing yet to rapid hacking. I got the same issues but luckily I met someone who helped me resolve my issues you can as well message him on instagram@andrian_fix
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Douglas
(@Zytran) reported
@RuneScape I’ve been locked out of every login method, even the website support system. How do I contact a real human?
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OK Then
(@okbuddyokpal) reported
@JagexSupport If you switch to a JagexAccount, how do you now log into the game? This information is not on the website it just refers to logging into jagex account. But using jagex account login info, doesnt let me log into the game.
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KaliYuga
(@KaliYuga_ai) reported
ok but the harpsichord in the current Runescape login screen SLAPS. Very 'Golden Brown' by The Stranglers
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The Gerard Show
(@thegerardshow) reported
@CincysGodfather @RuneScape Again, the content development cannot help with stability. Telling them to do zero content until "the issue is resolved" won't speed the stability, it will just have content developers sitting doing nothing. Stability engineers are totally separate from them.
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Byuu
(@OmegaByuu) reported
@JagexSupport it has been so long since I have started this request chain, 19th Dec my account was recovered without my knowledge and 2FA and Bank pin removed and then cleaned all while on holiday from Rs, login for the new year and 😭 Jagex #4241313 any update?
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Nathan Griffith
(@NathanG51055351) reported
@JagexSupport Having some problems with the authenticator not recognizing my email? Can't activate it even though its registered.
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🏴☠️🇺🇸Spencer Faulkner🇺🇸🏴☠️
(@CincysGodfather) reported
from
City of Lakeside Park, Kentucky
@thegerardshow @RuneScape I’m talking resources my guy. Fully focusing resources on the stability issue. Essentially zero content until the issue is addressed. Hell that gives content devs time to really work on the content that would be while they’re fixing the servers. I’m just stating as a online game…
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sultan
(@121wglkky121) reported
@Matt_Annand @JagexSupport Hey you dont have to waste your precious time here because the won't do anything they believe they have better problems to solve just message BEVANFIXX on Instagram and let him fix your problems I can vouch for him
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Lost Healer
(@MrLostHealer) reported
I have a id say decently problematic anxiety problem, even talking to people online is hard. But the few people I've met to help me with Runescape have fantastic :D
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rose
(@laativo) reported
@JagexSupport Hi Dorothy :) I've already sent another tweet explaining that I am not receiving emails, I have gone onto the support page and tried everything there but it's still not working! I need to know what to do now?
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rose
(@laativo) reported
@JagexSupport How do you actually submit a ticket? On the support page I can't actually see an option to submit a ticket, just different articles which can't help with my issue.
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Dan
(@yerrakunt) reported
@OldSchoolRS please fix the servers it’s been years and this keeps happening 😭
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ANJELO
(@anjeloMiKoli) reported
@16ozChef @JagexSupport The issue of user's accounts getting banned is really getting out of control, many are complaining about been falsely banned and support are mute not saying anything about this😒 I was referred to (Smithfixsecurity) on Instagram he helped me, seek his recovery services.
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Aliff Amir
(@Aliff_AS) reported
@16ozChef @JagexSupport It's so unfair that there can't give us help on time, I'm pissed about their activities and response delay. Thanks to #clone_techs on Instagram, they are always there to help fix issues
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Smorgutus of Bork
(@Smorgeyborks) reported
@Valestrider Damn that sucks. Their log in system is beyond archaic. $12.50 a month lmao. Unironically, contacting @JagexSupport here is way faster than submitting a ticket. If that doesn't work, you could post your problem on the subreddit and maybe with enough upboats a Jmod will see it.