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RuneScape

RuneScape status: server issues and outage reports

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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

Problems in the last 24 hours

The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!

Community Discussion

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RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

  • kursedy0u
    Tony Magee (@kursedy0u) reported

    @OldSchoolRS Any fix for the players that have been falsely banned yet?!

  • ArtisanBG
    ArtisanBubblegum (World Famous) (@ArtisanBG) reported

    @kent_joyce45 @mintmadcow @OldSchoolRS The PKd player likely used an alt to rack up a bunch of Damage on themselves prior to the fight in order to ensure Kill Credit doesn't go to a PKer. TL;DR: Skill Issue.

  • BassManQuick
    Seabass (@BassManQuick) reported

    @JagexSupport i can’t signout of one of my accounts on the mobile app and login with another account since the Jagex Account update. I have deleted the app and re-downloaded it and still won’t work

  • XUser1112
    Drip E (@XUser1112) reported

    @OldSchoolRS Cool, Deploy a hot fix for all the false bans your broken anti-cheat has handed out the past year now.

  • _StoicJoe_
    Joe (@_StoicJoe_) reported

    @JagexSupport I have a billing issue that I can't resolve as it seems I can't log a support ticket as I don't have a Jagex account and I'm getting stuck in an infinite loop with the AI bot. Is there any way I can speak to a human or do I need to go through my Credit Card provider

  • OsrsPrple
    MissingPrple (@OsrsPrple) reported

    @OldSchoolRS Am I the only one able to connect but having severe lag accross all worlds?

  • LSandmann
    LuizSandmann (@LSandmann) reported

    @stan35768 @JagexSupport Thanks for the suggestion, but I’d rather only deal with the official Jagex team directly. If I need to solve an issue with my account, I’m not comfortable outsourcing it to someone else.

  • abandon_x_now
    Leave this site forever (@abandon_x_now) reported

    @BNDosrs @OldSchoolRS Its both. Why wont you celebrate both. You seem lile the issue here.

  • _SimpleTimes
    🌏 Destin (@_SimpleTimes) reported

    @J92Osrs @JagexSupport @JagexAsh I simply asked them to look into it, in non of my post I said hey “ can I have my hardcore back “. But a good customer service practice is to look out for the people who play your content. But as you said above they won’t which is ok. Customer service lines up with Ubisoft & COD.

  • HeadingTooMars
    HeadingToMars (@HeadingTooMars) reported

    @RuneScape @OldSchoolRS @JagexSupport the appeal system is broken. The AI bot needs major work. I come back to the game after some years, to find out a migration to Jagex accounts has taken place, and that my 20 year old OG account was hacked. After a couple months of back and forth, I get told it’s obvious my character was hijacked and that by providing a new email, I could get my character back. Sounds amazing doesn’t it. After I get my character back, it’s been permanently banned. I say to myself this must be a mistake. I appeal. I get denied. How the hell does that make sense, when just in the previous email I’m told it’s obvious I’ve been compromised by a third party and got my character back? Why am I being held responsible for the actions of a hacker? Would be great if someone can take a deep look at this. All I’m asking is to looks closely at the facts, which should be very simple. Thank you

  • SirSugarBeard
    Sugar Beard (@SirSugarBeard) reported

    @JagexSupport can you send me a dm, I have an issue I don’t know how else to handle?

  • Hypaholic
    Hypaholic (@Hypaholic) reported

    @JagexSupport have been solid for me recently, Really fast and helpful with account recovery especially my old accounts i've tried to login and have been hijacked and banned

  • John_e_zoidburg
    John (@John_e_zoidburg) reported

    @OldSchoolRS Still having these issues on the east coast servers. It’s Friday night, noticed it last night trying to boss. Didn’t think nothing about it but looking today and was in the 300 ms on w482

  • MonsoonedAF
    monsoon (@MonsoonedAF) reported

    @LivvyPersonals @NomadlessRS @OldSchoolRS There wasn’t a point, you were just grasping at straws to make an issue out of him potentially having items related to other holidays in his bank after he said he didn’t care if they went too, the reality is he could have them without actually even engaging with the content lol

  • Dhargash
    Dhargash (@Dhargash) reported

    @JagexSupport your login seems to be down and refusing to mail login codes

  • Pripyat_Adruzh
    Pripyat Adruzh (@Pripyat_Adruzh) reported

    @HalalHogann @OldSchoolRS btw jagex recently fired Mod Fowl, they're definitely trying to fix their mistakes by removing the DEI stuff and they deserve support for that too.

  • XentiumRS
    Xentium (@XentiumRS) reported

    @mussellkaleb @OldSchoolRS If there was any issues in integrity it was because of cringe viewers chat hopping, not because the streamers were actively sniping. Kill the hoppers next time, the event is 99% clean.

  • Vythmarias
    Vith (@Vythmarias) reported

    Hey @JagexSupport, Can you fix #Leagues6 Barbarian Training and the miniquest. Tried the "harpoon in inventory" method and it doesn't work so its stuck.

  • dumbdumbRS3
    dumbdumb (@dumbdumbRS3) reported

    @JagexSupport @RuneScape Don't you hate how Jagex treats u like a child and automatically checks for newer graphics drivers everytime you login?

  • krogh_rune
    Krogh (@krogh_rune) reported

    @OsrsF2PBots @Wollesosrs @OldSchoolRS If you base your opinion off how corporations act, you’re the problem 🤡

  • MrColinSawyer
    Colin Sawyer (@MrColinSawyer) reported

    @psythoticc @JagexSupport Hey @psythoticc! Jagex Support has live chat service with a moderator. Head to Jagex Support website.. I hope this helps.

  • Lutrios_
    Lutrios (@Lutrios_) reported

    @KihiraLove @JagexSupport @OldSchoolRS I'm having the same issue right now. Please let me know if you find a solution

  • Whizzyy
    Mrwhizz247 (@Whizzyy) reported

    @JagexSupport @Jagex Trouble brewing is such dead content I cannot believe how hard it is to get a game going for the diary literally 20 minutes of my life wasted. Please change the task! And buff shades of morton!

  • DADDY_DEBUFF
    DEBUFF (@DADDY_DEBUFF) reported

    @OldSchoolRS some of the sigils were too broken and the rule for lost food could have been tweaked to make it more competitive. Next year, select the captains and have them agree on terms + rules to make it as balanced as possible!

  • VelvetBanana69
    🍞 (@VelvetBanana69) reported

    @OldSchoolRS It seems its still not working as intended, getting the same bad ping. Slightly worse than yesterday even. I hope it gets fixed soon

  • osrsmaxxingg
    Mootus (@osrsmaxxingg) reported

    Thorns not working on Kraken boss is… intentional? Works on the tentacles. @JagexSupport

  • dondon7171717
    chris (@dondon7171717) reported

    @abdulla77783475 @OldSchoolRS a bug is an issue with the game that wasn't intended, being able to ruby bolt it was never intended. the contract is essentially telling you this one is to test your ability with melee, red x also a bug that should've been fixed ages ago but 500 baba without it is just a rng wipe

  • ShaneHummus
    Shane Hummus (@ShaneHummus) reported

    1. THE EARLY STRUGGLES: Started in 2017 just to watch videos. Made content attempts at the library using bootleg Sony Vegas. Made multiple channels over the years - Runescape gaming, pharmacy advice, study tips, life hacks. The problem: I'd upload a few videos, then quit when they didn't immediately take off.

  • andy_barlow93
    Andy Barlow (@andy_barlow93) reported

    @OldSchoolRS Just Fix my RNG you frauds

  • C33k2
    Bullsie (@C33k2) reported

    @OldSchoolRS How dumb game is run by bots you guys don’t fix any issues and you guys are worried about this make it make sense