RuneScape

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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

Problems in the last 24 hours

The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

RuneScape Outage Chart 01/17/2026 09:10

At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by RuneScape users through our website.

  1. Sign in (67%)

    Sign in (67%)

  2. Online Play (27%)

    Online Play (27%)

  3. Game Crash (7%)

    Game Crash (7%)

Live Outage Map

The most recent RuneScape outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
BrazilBraço do Norte Sign in
CanadaSaint John Game Crash
VenezuelaValencia Online Play
United StatesRedwood City Online Play
BrazilSumaré Sign in
New ZealandNew Plymouth Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

  • MDK42 MDK (@MDK42) reported

    @RuneScape This broken

  • IRooR4 IRooR (@IRooR4) reported

    @JagexAsh dear mod ash, it has been over a month of this. You keep sending me to @JagexSupport and they send me to report the issue through the website. It's been a nerverending circle with no results. Please, sir, help.

  • mvo236 tariq😻 (@mvo236) reported

    @Trc_livee @JagexSupport Dm @legit_tools ASAP he help me solved my problem when I have similar issue with my banned account. His good and fast

  • MarchiMath Matheus Diniz Marchi (@MarchiMath) reported

    @JagexSupport I cannot log into Android 11 phone... I'm facing a problem trying to login via android RuneScape mobile app.

  • DanningJoe Joe Danning (@DanningJoe) reported

    @JagexSupport I'm attempting to login via mobile using a PC created account on osrs. However I'm getting stuck in a loop after choosing to continue with a RuneScape account. I've followed the reddit and technical guides with no luck. Please help

  • RoarPrimal PrimalRoar (@RoarPrimal) reported

    @JagexBreezy @THExREALxNEWMAN @RuneScape If the issue is what I think it is, I am also having this issue and have submitted a bug report for it (presets remember that I want to load e.g. four action bars, but don't remember which ones I want to load and just use the last saved settings).

  • Macciepal Kane (@Macciepal) reported

    @DamienThornUK @RuneScape Sounds like a you problem buddy don’t jump the gun next time

  • mvo236 tariq😻 (@mvo236) reported

    @KyleJamesOlson @JagexSupport Dm @legit_tools ASAP he help me solved my problem when I have similar issue with my banned account. His good and fast

  • annabelmorning Annabel Morningstar (@annabelmorning) reported

    @atzulareign Crash Bandikoot, Sonic, RuneScape, and Mortal Kombat all get honorable mentions as well.

  • TracciKing Lord Tracci King, the Bulletproof (@TracciKing) reported

    @JagexSupport I can't recover the contact email because i don't have the phone number for it anymore I have access to the original login email.

  • yeucksxors Ryan Blackley (@yeucksxors) reported

    @JagexSupport Following up on my previous request for help. Has anyone looked into the bug report RE: All of my items vanishing on the account with the login name yeucks? This is OSRS related. Nobody can give me an actual answer to what happened.

  • ItsKyleGee kyle (@ItsKyleGee) reported

    @JagexSupport #OSRS @JagexTwisted @JagexAsh Any support into my matter? Getting punished when i have done nothing wrong. Runelite, Expressvpn not allowed? then ban everyone else. I have not done any rule breaking on my account D oofie please fix it.

  • wolloh_ (@wolloh_) reported

    @JagexBreezy @RuneScape the runemetrics drop log mode reverting back to original option after changing is still bugged nice is a fix for this mtx feature coming anytime soon?

  • BlueTwitte Fady Ghonaim (@BlueTwitte) reported

    You big corporations don’t care about your customers. Especially the ones that have dedicated years to using your service, how dare you @JagexSupport and the CEO of jagex, must I really cause a scene for you guys to listen ??

  • DamienThornUK DamienThornUK (@DamienThornUK) reported

    @Macciepal @RuneScape not really buddy, sounds like a jagex communication problem, errors in the post and many confused commentators.

  • WolfX798 James Wolf (@WolfX798) reported

    @RuneScape @JagexSupport Last time I logged in was when I was streaming rs. I ended up having some major internet issues and was forced to log and end stream and I couldn’t get back onto the game. At that point my dxp timer was at 37:09:03.

  • BubTrey5 OmG Trey (@BubTrey5) reported

    @TracciKing @JagexSupport I have this same problem been trying for weeks to get it back, I just get the same dogshit automated replies and instant denied requests.

  • norftw Marius (@norftw) reported

    @rs_legos @JagexBreezy @RuneScape got the same issue

  • AliyuAh43417385 Benardo😎 (@AliyuAh43417385) reported

    @Juvan05575451 @JagexSupport I also experienced this, i contacted support service and they didn’t do anything about but @QTraey helped me get regain access to my account✅

  • DatLouie DatLouie (@DatLouie) reported

    @RSBella_Alexis @RuneScape Sorry that happened. That is one of my major problems with RuneScape’s security team, because other MMO’s I play recover user items that were removed/hacked if you send a report ticket, and then they ban the hacker via IP. Idk why Jagex doesn’t go the extra mile to do this. 😞

  • mfrisken Matthew Frisken (@mfrisken) reported

    @JagexSupport @BagwaOSRS Fix it please

  • kristimc911 kristimc11 (@kristimc911) reported

    @JagexSupport I have a question. I *** able to login back under my username but I don't understand with me using an authenticator on cell they were able to login my a account. I typically play on my desktop

  • CAM1OSRS CAM1 (@CAM1OSRS) reported

    @JagexSupport @BagwaOSRS Fix it

  • mvo236 tariq😻 (@mvo236) reported

    @maccy46 @JagexSupport Dm @legit_tools ASAP he help me solved my problem when I have similar issue with my banned account. His good and fast

  • the_dashhh Trilla (@the_dashhh) reported

    @JagexSupport my account login name is Dash O My appeals were used up years ago, and i was wondering if I could be given another appeal

  • TracciKing Lord Tracci King, the Bulletproof (@TracciKing) reported

    @JagexSupport Thanks. The login email and password is known, the authenticator and contact phone number are to a phone that is no longer accessible. Needs to remove authenticator or migrate authenticator to new phone

  • mark22157 mark (@mark22157) reported

    @LaimisRad @JagexSupport Dm @legit_tools ASAP he help me solved my problem when I have similar issue with my locked account. His good and fast.

  • DanningJoe Joe Danning (@DanningJoe) reported

    @JagexSupport Hey. I've been to this site and reviewed all options thoroughly. I know all my info is correct and followed the steps without luck in fixing my issue. Is there perhaps another site you'd recommend for a fix? I'd like to get past the endless "continue with RuneScape account" cycle

  • IbeJustJunior Just Junior (@IbeJustJunior) reported

    When playing @RuneScape. I have decided to say something random in chat before I teleport away. That way, people will wonder if I said it accidentally or if I have issues. Yes.

  • Moises45470567 Moises (@Moises45470567) reported

    @JagexSupport Hello friends, thanks for sending that link but it has not worked for me because my account has been banned for sale in the real world, but I have never done it and I never would in that case I cannot send a message to my problem as I would in that case friend? Check my account