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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (65%)
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Online Play (29%)
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Game Crash (6%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Charlotte |
Sign in | |
 Belo Oriente |
Online Play | |
 Heidelberg |
Sign in | |
| Braço do Norte |
Sign in | |
 Saint John |
Game Crash | |
 Valencia |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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x360
(@x360_OSRS) reported
@OldSchoolRS Is there an issue with emails from jagex end?
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Josh Tomlinson
(@JoshLTomlinson) reported
@RuneScape When are you going to fix your queue system? Just closed and re-opened the client for the 5th time, after being kicked out of the queue and back to the login page...
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Raiever
(@Raiever2) reported
@JagexSupport What are the chances of an account receiving their items back after the account was breached, even with 2FA on email and account, nobody knew the password, and never had an issue with security before?
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justin
(@justin80479560) reported
@JagexSupport hello i have submitted to tickets for my login issues.. i can login to mobile all day every minute.. my account is linked to game centre.. but i can't login on my desktop i tried downloading a vpn today that didn't work please help
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Aaron
(@AaronTheYoung21) reported
@Tweets_n_Yeets @RuneScape I have this same problem. Its obnoxious.
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Count Mork
(@CountMork) reported
@OldSchoolRS Hello I am having a issue lately from your mobile game app whenever I try to open OSRS app I will stuck on jagex loading screen which is listed there "failed to contact server." even though my Internet was okay. I also tried to uninstall the app andstill the same
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99¢ Sloppy
(@Cosmicdaddy777) reported
@JagexSupport I’ve been trying to do this for literal months can someone please reach out to me to resolve this issue
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jesus gomez
(@jesusgo64056703) reported
@JagexSupport hello good I have a problem I was unfairly banned my account has never sold only game for fun I ask that it be reviewed my account is viacuya99 please since it is unfairly that one plays for fun and banned please help
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️️ ️️️️️️️️️ ️️ ️️ ️️
(@BornForFiN) reported
@Dyeaddict1 @WazzyRS Does that gear degration ruin the entire hours profit? If not, then its not a runescape level of a problem.
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justin
(@justin80479560) reported
@JagexSupport ok i have submitted a ticket to jagged but i dont want email from a random computer i want an email from someone that is a person able to fix my account loggin issue. please thanks you
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Mehrunes
(@kingsolona) reported
@JagexAsh @OldSchoolRS The mobile app has been having an issue where I attempt to login via RuneScape account and it does not populate login information on the app. It appears to be successful on the browser that launches but it does not populate the login information. Android OS
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Negócioi Paraíba
(@negociosparaiba) reported
@Bbozmen @JagexSupport Dm @Voluqme ASAP he help me solved my problem when I have similar issue with my locked account. His good and fast.
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jAMES
(@mayhapsingly) reported
@OSRS2ndBase @Regular76501597 @OldSchoolRS Wouldn’t be as bad as an issue if we had loot keys
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justin
(@justin80479560) reported
@JagexSupport i have completed to tickets for my RuneScape login issue and am getting automated responses please help me jagex.. i can't login to RuneScape on any desktop only my mobile device.
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Raiever
(@Raiever2) reported
@JagexSupport @JagexSupport I know this is a hard question to answer.. but has there been any movement on account security updates? This account legit had 2FA on email and on Jagex, nobody but myself knew the login details.. never been compromised, I have been playing for 15 years.. no issues.
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Splonk
(@TheSplonk) reported
@KyamGreen @RuneScape I had the same issue. You need to turn on the “show invention cogs” option for augmented items for it to work :/
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Tom
(@FrenchSambo) reported
@JagexSupport Any customer service phone numbers or live chat? or just bots telling me to read articles stating common sense
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bradley roach
(@Snadderz) reported
@JagexSupport I am the owner and creator of RSN: Snadderz The email used for my acc is the same as my twitter. since I've been hacked I've had a lot of issues with my account secruity. now I cant get into my acc and am appealing again
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Jake Young
(@_djjazzyjake) reported
@JagexSupport I am trying to recover my childhood #runescape account from around 2006 but the email it was under was a Verizon address which is no longer available(they shut down their email service in 2017).. is there anything I can do?
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Stone
(@BlakeyStoneums) reported
@RuneScape Fix the ****** queue system
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justin
(@justin80479560) reported
@JagexSupport your not even sending help to tell me what the issue is why i am having this issue.. jagged support staff are really limited and lacking and it completely ruins the game.. i wish you guys would actually assist with certain support..
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99¢ Sloppy
(@Cosmicdaddy777) reported
@JagexSupport I’m having an issue accessing my account and there is nothing in your help articles that relates to my situation.
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J.P
(@Ch1valrous_Guy) reported
@JagexSupport When selecting the issue Im having. I cannot even submit a ticket without receiving the Access denied message. Even the r/runescape sub isn't helpful as they just send me here. I haven't even played the game in years! I just wanted to see how things have changed.
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justin
(@justin80479560) reported
@JagexSupport i have submitted a login error ticket i was replied to by an aumtomated jagex email which doesn't do me any good. why can i not login...
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Matthew Spalding
(@iamthechron) reported
@JagexSupport I have an old account, and by old I mean entering the first username I had type of account. lately, I've only been able to login once per day lately, and if I log out, I get "too many login attempts" for the rest of the day. Is there any way I can fix this?
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Bibek Siwakoti
(@BibekSiwakoti18) reported
@DwarfGamingInc @pansee_s @RuneScape I had this problem and I wiped my hard drive clean. After that I’ve had no problems
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Stone
(@BlakeyStoneums) reported
@RuneScape Fix the queue system
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justin
(@justin80479560) reported
@JagexSupport i am logged in right now on OSRS mobile and when i try to login to my computer it doesn't even say your account is logged in it says to many loggin attempts i have submitted a ticket
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Chance Bitt
(@cbitt13) reported
@RuneScape Fix it to where the first wave of premier club buyers get the golden party hat shard. I shouldnt be excluded from the benefit because I choose to buy it early
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Xavier Clinquart
(@XavierClinquart) reported
@JagexSupport Hello @JagexSupport This is an issue on Windows not mobile :) I dont think i ever saw that kind of error notifications on a mobile device :)