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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (77%)
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Online Play (15%)
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Game Crash (8%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 San Francisco |
Sign in | |
 Manchester |
Sign in | |
| Urbandale |
Sign in | |
 Sydney |
Sign in | |
| Upton |
Sign in | |
 Heidelberg |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Jason Eccleston
(@JasonEccleston) reported
@JagexSupport #Runescape Hello, I'm not sure what exactly to detail here, but my account of 10+ years was perm banned for what I believe should be at most a minor macro (gear switches). I would really appreciate any help on this issue. I'll provide whatever info required.
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IronGeebz
(@IronGeebz) reported
@JagexSupport but this is unfair I haven't broken the rules and used any macro service this ban was unjustly. this is not only a regular account this is my first iron man. we all understand the stake here for an iron account that I have grined 6 months on.....
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Dee
(@To_Be_Coutinhod) reported
@JagexSupport I cannot access my account. I have been sent emails to reset the password (to which I have) and when I try log in using this new password (I have tried all possible login names) it says wrong password. I have submitted tickets on the OSRS website but I just keep getting emails1/2
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Mod Ash
(@JagexAsh) reported
@Rai6947 You might like to describe the situation with the account to the Support team, if it's got multiple issues at once like that. They're JagexSupport on this platform.
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Perch Merkins
(@HyprSpcDispatch) reported
@JagexSupport @JagexTwisted im still waiting for my acc "PerchMerkins" to be unbanned. I secured it and set up 2fa. I have loads of evidence to show ive never broken any rules in the 5500 hours that Ive played. Kinda rediculous how nothing has been done yet.
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robin granlund
(@obbaish) reported
Awsome service this company has.... @JagexSupport @JagexAsh
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Jack
(@Jack88646688) reported
@AlexJenner1 @OldSchoolRS SAM_TECH02 on Instagram can fix this within some sec the customer service here are annoying
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Sylvester Sonmem Tati
(@TatiSonmem) reported
@nicholasluigigb @JagexSupport I suggest your contact SMOOTH _TECH am sure he’s gonna help you fix back your account in less than 30 minutes an all your content will be back. You can also contact him via WhatsApp +1 (218) 241‑6519 Wish you all the best
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Marl Karx
(@Marl__Karx) reported
@JagexSupport I can’t login to check if I’m correct about what email is registered to the account, because the reason I need an email is to disable the authenticator, and I can’t login without disabling the authenticator.
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Rezzzy
(@rezzzypc) reported
@JagexSupport Absolutely not. Had to use a VPN which seems to have worked. Seems there may be an issue between my network / ISP / you.
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Walkers
(@Walkers65236274) reported
@AlexJenner1 @OldSchoolRS SAM_TECH02 on Instagram can fix this within some sec the customer service here are annoying
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Mod Ash
(@JagexAsh) reported
@JesseCl91020523 I can't see from your tweets what kind of issue it is. If it's about your account, you'd want the Support team - they're JagexSupport on this platform. Otherwise, perhaps try describing the issue :)
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Mod Ash
(@JagexAsh) reported
@GUNNSMOKEz Content developers cannot review or grant recovery requests, nor get you past the loading screen you mentioned if you're having trouble there. I'd suggest trying the Support team for help with it - they're JagexSupport on this platform.
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Único campeão mundial fifa do sul
(@colorado777896) reported
@JagexSupport #RuneScape #OSRS I have a problem with my authenticator, my phone got stolen, and i dont have access to my email anymore, because the domain no longer exist, the account is 11 years old and the recover is not working. IS there a way i Can contact you guys directly?
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Ish
(@mysticraq) reported
@_Freshasrice @JagexSupport I’m having the same issue!
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LfKoda
(@EHacker22) reported
@OldSchoolRS Please Fix the minimap and the way we type in the chat, I been running around the map while trying to type something in the chat.
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Foram Kren
(@FaragSadeck) reported
@Lord_Vicke @JagexSupport Text @Cenhaticol now to fix your account immediately
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Mod Ash
(@JagexAsh) reported
@RsGonads I'd not heard of the Support team offering that service, but they're JagexSupport on this platform if you'd like to ask them for it.
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Cody 4 L
(@LilCdaddy) reported
I still think about the @RuneScape account I had with 4 skill capes that they won’t let me login to
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JaxxonOSRS
(@JaxxonOSRS) reported
I can't tell if my internet is dying or if World 301 is having issues, but every few minutes everything in game will freeze in place and then skip forward to catch up from the lag. #osrs #runescape #2007scape
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Simon
(@LegWobbler) reported
@RuneScape Simple fix, ask for PIN before opening a shop interface, thus negating PIN interface closing the shop when you want multiple items.. Rune shop runs FTW
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Foram Kren
(@FaragSadeck) reported
@eastsiderchaldo @JagexSupport You can text @Cenhaticol now to fix your account immediately
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Champion's Cape
(@CapeChampion) reported
@Ket_omgRS @JagexAsh @JagexSupport Remember when LMS was first released it wasn't even added to the Collection log. The capes weren't even considered for being a future problem for the Collection log, as they weren't even added to the Collection log in the first place. However, it later created a problem...
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SithisRS 🇺🇦
(@YourMuthr) reported
How come I can bladed dive with Sana's Fyrtorch but not with combined catalyst fragment? @RuneScape pls fix this thanks
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Ket-omg
(@Ket_omgRS) reported
@CapeChampion @JagexAsh @JagexSupport Why is it a problem if they are in the collection log or not?
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Neotin (Spencer)
(@SpencerNeotin) reported
@JagexSupport I may be one of the 1% that had an issue with the rollback accounts, Any recommendations who to talk to? I would like my account back. I just noticed today. @RuneScape
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NA Fe
(@NAFe03549895) reported
@mysticraq @JagexSupport Same boat as you my man they need to do better this customer service they have set up needs a complete and utter revamp
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Marl Karx
(@Marl__Karx) reported
@JagexSupport I know the login email, but I’m unsure if the registered email is the same. I have tried to log in, which takes me to the page for my authenticator code, which i don’t have access to, and which I can’t disable because I’m not receiving the email to disable it.
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It's A Mystery
(@LuLMyst) reported
@JagexSupport I am the leader of my GIM and I wish to unrank to join a new group, which happens in two days but my other members can't login because they don't know the emails they used, can I get you guys to force leader to another inactive member so I may leave my group? #OSRS
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Foram Kren
(@FaragSadeck) reported
@nicholasluigigb @JagexSupport Contact @ChiStianMuSa now to fix your account immediately