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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (71%)
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Online Play (21%)
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Matchmaking (7%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Redwood City |
Online Play | |
 Sumaré |
Sign in | |
 New Plymouth |
Sign in | |
| Peoria |
Sign in | |
 Cardiff |
Sign in | |
| New Plymouth |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Giibbaa
(@giiibbbaaa) reported
@RuneScape are you going to fix that bullshit issue so we can login into our accounts?
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Vitor Martins
(@JosVito88423259) reported
@JagexSupport Still can't login, hope to get back to the game soon
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char
(@fibbingrs) reported
@JagexHelpElf @RuneScape @JagexSupport i haven't recieved any email, I've tried using laptop/pc and phone, several different browsers and i still get the same error
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CuteKitty/Kirsty
(@Cute_Kitty92) reported
I still can't log in to Runescape and people In the official Runescape discord are saying they're rolled back to level 3 is this true or are they trolling? I still have error loading your profile please contact support and currently waiting for a response.
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Illidabbin™️
(@BrandinoCenters) reported
@RuneScape 10 HRS LATER AND I STILL HAVE THIS ERROR WTF IS GOING ON????????
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Kris Wharton
(@KrisRyanWharton) reported
@Thunderfistr @JagexSupport There is nothing new in the link provided. I get a security error when trying to report the issue. FYI, OSRS is still working so I don't have a wifi or other connection issue.
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Kellz
(@Kellz_rs) reported
@RuneScape Really sorry to see you all struggling with this, and I hope you can figure out/resolve the issue soon. I am sad for those who are having issues accessing their account/have been reset, and I really hope it's not permanent. I would literally die without mine, as lame as that is.
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Illidabbin™️
(@BrandinoCenters) reported
@RuneScape after 8 hrs of work, i come home to play, and its still saying error loading profile contact customer support like it did when the servers were down. wtf is going on? id like some feedback... thanks.
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nobody
(@superlucci) reported
@JagexSupport Hello Jagex. Doing a followup on an email I sent to the Contact Us portion of your website for false billing due to a hijacked account. Somebody bought a bunch of memberships, which you rightfully revoked, however now I cant login to F2P either
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WolfieValeo
(@WolfieValeo) reported
@RuneScape I really wish I could get back into the game. I do appreciate all the effort yall are putting in to try and fix this.
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Boris Matthew
(@boris_matthew) reported
@JagexHelpL0ne @JagexSupport I thought it was rolled back on osrs due to the server issues but I logged in and it was fine Thankyou
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Jack Gibb
(@RDXJack001122) reported
@iTzCodes @RuneScape What do you mean by your able to log in now? Did you have the “error loading profile” message?
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Bob Stirling
(@RSSabob) reported
@jjordnxp @RuneScape It’s cheaper to just wait for the server to completely fail than to fix or upgrade it when it got **** years ago.
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Sander
(@San4311) reported
@JohnTho97717457 @RuneScape Well then they can't ******* fix it for you now can they.
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midgetTacos
(@MidgetTacos) reported
@scapefuel @RuneScape its been years since it was down. I am thankful for them working hard to try to solve the issue but its really not fair other people can get gains and the people still locked out of their account cant
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Zoheb Khan
(@ZohebKh65865148) reported
@JagexSupport can’t sign in for last few days, fix my account plz
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Ben Thomas
(@BenThom12026165) reported
@JagexSupport account recovery page not working. SEND HELP!
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Alix
(@makeupwithalix) reported
crying because runescape is still having server issues and I just wanna play 🥺
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Bom dia
(@heylenahx) reported
@JagexHelpFrost @JagexSupport @RuneScape Yep, i tried them both, and them both says wrong email/password. I tried to change password again, and THE SAME ERROR. So i connected to my google account and i can log in to the Runescape website, but not the client!
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bowalongtriggery
(@OnePlzz) reported
@MyCaptainSlappy @RuneScape Bro I just wanna ply rs3 like come on surely it doesn’t take a dah to fix, your wasting my membership cuz
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George Hamlin
(@GeorgeHamlin13) reported
@JagexSupport still cant login whats the deal
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Jurassic Lockjaw
(@JurassicLockjaw) reported
@odisho1996 @RuneScape In the Discord right now. Seems like this might take like 5-7 business days. Slight problem: There's 2 weekend days between that. ****'s a mess unfortunately. :(
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George Hamlin
(@GeorgeHamlin13) reported
@JagexHelpL0ne @JagexSupport This doesnt tell me **** homie, yall gotta actually fix the issue not just give me an article saying the same stupid nonsense. Get your head out of your asses.
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midgetTacos
(@MidgetTacos) reported
@JagexSupport I am still having issues logging for more than 6 hours now I have put a request in and I am honestly very upset with this.
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Daniel Johnson
(@DanielJ70010668) reported
@RuneScape can't believe its been 12+ hrs and issues can't be resolved sad story of a game
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heizy vines
(@jamal_heizy) reported
@OldSchoolRS The new login for mobile is also a problem, it used to never send u to rs website to login... It jus reboots the app over and over each time u hit login.. we want the old login it never had issues... Now can take upto 15 minutes jus trying to log in
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Night Fox
(@wesjd27) reported
@odisho1996 @RuneScape Same. I'm just saying it makes sense that you can access osrs even though you can't access rs3. We'll just have to wait until they fix the corrupt rs3 profiles.
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PnusGoose
(@SSBU_Bread) reported
@JagexSupport Any ETA on accounts that have submitted suport tickets that still cannot login for RS3?
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Bom dia
(@heylenahx) reported
@JagexSupport @RuneScape First, my account is hacked and I lose all my money and expensive itens, than i try to change my password and every time i try to enter with the new password it says its wrong WHEN ITS NOT, and now, entering with google account says PERFIL ERROR!!! HELP
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Sandytater
(@imMetalPotatoe) reported
@RDXJack001122 @RuneScape look up your name on the highscores im still there and not rolled back but I can't login