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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (67%)
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Online Play (13%)
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Game Crash (13%)
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Glitches (7%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 San Francisco |
Sign in | |
 Manchester |
Sign in | |
| Urbandale |
Sign in | |
 Sydney |
Sign in | |
| Upton |
Sign in | |
 Heidelberg |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Undertripleh
(@Undertripleh) reported
@JagexSupport if someone can please help me out something is not right i do not want to login to RS because my account got a 2 day ban for "Macroing" when i login to steam client do to being "Spam Locked" Rsn:Undertripleh please if someone can help me out Thank You.
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∞PrincessKass∞
(@KassidyNikolee) reported
@JagexSupport Also, why did @GergeOsrs get unbanned for the exact same reason over hundreds of people are banned on the EAXCT same day? We were all banned on the exact same time frame for the exact same reason. This is clearly a Jagex error and needs to be fixed.
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Jay
(@Ryan_Jakespeare) reported
@JagexSupport Hello and good morning. I've tried every option on the error code 15 page. Both the hijacked account link and recovery account link fail to allow me to even log in or submit a form. Unfortunately, whatever has happened, im gonna need someone's manual intervention. Top 10k account
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Alex
(@Alexjkoch) reported
@JagexSupport I tried that, but the account I’ve had for like 15 years that I use to login doesn’t log me into my osrs character. My bake cola nation doesn’t even exist anymore :(
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Elijah
(@Elijah92933703) reported
@JagexSupport No I do not need to recover it. I want you guys to fix the login crap and how long will that take to get in the next upcoming update
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Glenn
(@Glenn07866406) reported
@JagexSupport Hello. I just tired to recover an account i made way back in 2005 or so to have a username login for my new ironman. Request was denied after 10 seconds, yet I provided all info needed. There's no way a human spent 10 seconds reading it all. Username is kick79
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Kazki6915
(@kazki6915) reported
@JagexSupport Hey Cody, my issue was the two times I’ve gone to Blast Furnace or whatever it’s called. I got banned. The first time i was banned for a millisecond, and a couple days later I was banned again for two days. But I’m not macroing anything?!?
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Guitar George
(@calledguest) reported
@kingqwib yo my g why you botting on runescape? just saw your bot broken af
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Paul Cahill
(@Paul_C87) reported
@Jagex @RuneScape this problem is still persisting 5 days later. Can't resolve my issue yet still happy to bill me for membership??
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Rominhu
(@r0mul000) reported
@JagexSupport I'm having trouble recovering my acc. Have access to 2 of the first e-mails connected to It, tons of payment id's, at least 4 older James, some pass, an Idea of when It Was created , some recovery answers and still I'm unable to recover #help
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Cybersecurity
(@Tellolysander) reported
@ATedbronski @OldSchoolRS Dm let’s get this issue sorted out
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Christian
(@chr_spijkerboer) reported
@JagexSupport @JagexSupport,Eliza, thank you for your response, but this isn't my issue. I have been banned and my appeal has been denied. I'm really sorry, never had bad intentions(Ironman account, not a moneymaker). I'm a programmer and build a few macro's, nothing bad. Can you please help?
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Emily
(@JiggyJarJarDoo) reported
@JagexSupport Hey would absolutely love to know why my account seems to have gone and I can't even receive login recovery emails 🧐
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Glenn
(@Glenn07866406) reported
@JagexSupport What do you mean impossible to remember? I just said I provided it all. Oldest passwords, recoveries, all payment info, ISP, date and place I made the acc all the way to the house number basically. The problem isnt the info, its your system. Is it possible to have a manaul review
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gwdinstancegood
(@gwdinstancegood) reported
@theoatrix I agree that part of the runescape community has turned sour over the past few years but I think it's part of a bigger problem. I see this happening in every multiplayer game and on social media and even in real life. Cancel culture's extremely toxic and not a solution
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Jay
(@Ryan_Jakespeare) reported
from
Smyrna, Tennessee
@JagexSupport Hello, My maxed main Shino Aoi was locked during the recent mass account locking scenario, and I cannot access the account recovery tools due to an error 15 thrown my way despite trying several browsers, privacy/security settings, and several wifi networks. 1/2
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Ricardo Graterol
(@RicardoGratero8) reported
@JagexSupport, @Jagex , @JagexAsh very good afternoon 10 days have passed since my unfair Banned from my Account due to an error since I have never sold please be considerate my ACCOUNT was growing in the game: Ricaryangi
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Sober Bill
(@sober_bill) reported
@JagexSupport Hello, for some reason I'm unable to login via runelite. It says "too many login attempts". However I am able to login on mobile normally. I'm using ubuntu.
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Rominhu
(@r0mul000) reported
@JagexHelpFrost @JagexSupport I'm having trouble recovering my acc. Have access to 2 of the first e-mails connected to It, tons of payment id's, at least 4 older James, some pass, an Idea of when It Was created , some recovery answers and still I'm unable to recover #help
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Alex
(@Alexjkoch) reported
@JagexSupport I just redownloaded and still didn’t work. The username I used to login no longer works. Now I have to use my email, but the email is not connected to the account I used on osrs. So I used to use my username, and it won’t let me log in
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David SkyyHyy Kerr
(@skyyhyy420) reported
@JagexSupport My account is bugged for forinthy bracelet aggression Is bugged to never run out For some this would be nice Not for me tho Fix it Or I gladly quit Rsn NechRailsYa Sincerely the inventiongod of rs3
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brommer123
(@brommer123) reported
@JagexSupport I understand, but good news, the second appeal went through. But the problem now is that my authenticator does not work, I went through the process of deactivating it, but I am not receiving the E-mail (waited 24hours). I just tried to disable it again, but still no e-mail
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Elvium
(@ElviumPC) reported
@theoatrix You've earned my follow. These responses you get for calling out toxicity is exact proof of where Runescape has gone. Not to mention the hypocritical 'content creators' that respond to you talking about causing issues yet that's exactly what they're doing.
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Daniel Quintero
(@DanielQ16078442) reported
@JagexSupport Hey Jagex, you banned an innocent (twice), seems that support can't help me, hope you get to fix this which seems to be a bug on mobile some day, wish you luck, yet my trust in you is broken. Truthfully. Someone who loved Runescape.
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Alex
(@Alexjkoch) reported
@JagexSupport hi, I tried to login to my account after a year, and it didn’t exist anymore. I’ve played for years and spent a lot of money on memberships, I’m really bummed I can’t access my account. Anyone who could help??
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RS UNRELEASED
(@RS_NEXT_GEN) reported
Or.. in terms of modernisation, what is the biggest problem RuneScape 3 faces?
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Kevin
(@Kevin72541978) reported
@JagexSupport You guys helped me then gave me a problem I cant fix My account was hijacked and now you guys wont let me log in because I have an unpaid balance the hijacker racked up that I had nothing to do with.
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Merchant
(@Merchant_YT) reported
@PetrifyTCG I think the problem there is more in the quality of the copies. RuneScape dominated that world and copycats emerged in lesser numbers but compared super poorly
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la creatura 200
(@percstage7) reported
if i can get 2k total level on runescape i can fix a bipolar woman
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Carter Rich
(@CarterRich14) reported
@JagexSupport Hey Jagex, my payments keep getting declined to buy membership - is this a common issue at the moment? I've opened a ticket for my specific issue but wondering if your having technical issues atm