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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (67%)
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Online Play (28%)
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Game Crash (6%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Heidelberg |
Sign in | |
 Scunthorpe |
Sign in | |
 Charlotte |
Sign in | |
 Belo Oriente |
Online Play | |
| Heidelberg |
Sign in | |
| Braço do Norte |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Usman Ali
(@Usmanali4847) reported
I have a problem getting login. What could be the reason for this? "Too many login attempts"@JagexSupport
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Omar Gwads
(@GwadsOmar) reported
@miksolo @JagexSupport I was able to recover my banned account back with the help of @amaezjing. He is legit and highly recommended. Contact him now to fix your account ASAP
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GothicLogic/Morski
(@GothicLogic) reported
@JagexLight @OldSchoolRS Lowering the room cap solves both issues of items being deleted and one person ruining the entire experience (many many kill trips being lowered to only a few) for every other person in the room. It's not fun with the virus being so punishing.
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Roberto Chu
(@RobertoChu5) reported
@JagexSupport hi ive been perm banned by something i did not do, i was hacked and the person sold my bank for real money and i was banned and now i cannot even appeal because jagexs says it was real world traiding how i can get this fix, ive never broke any rule..
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Mystic
(@Mystic_Boots) reported
@JagexSupport Kamilla It isnt that people are using my email as spamming login attempts with probably a bot use, which doesnt allow me 2 do anything with it honestly
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Jay Early
(@JayEarly13) reported
@OldSchoolRS MOBILE PLAYER clients are crashing at Nex mass. Is there a planned fix for this?
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Safe_hacks
(@Ramii_brooks) reported
@Panndiee97 @JagexSupport Are you having issues with your account quickly message me directly I can help you fix it immediately
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akaspidey
(@dedoszak1713) reported
@JagexSupport @Jagex do you lot make a habit of poor customer service, or is my case the exception?
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Xayed
(@dumbazzayed) reported
@JagexAsh Honestly no point in trying @JagexSupport when all they give are automated messages I just wanted an actual mod to confirm that false bans do happen and I've seen @JagexTwisted unban multiple accounts wondering why major bans are not appealable when there's a chance for error
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olhwk3
(@olhwk3) reported
@JagexSupport please refer to our tweets 1 hour ish ago I know my login email and my password but when trying to login it says invalid credentials. You guys sent me a forgot login link but I am aware of my login details, they just aren't working
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Madeline Thomas
(@Madelin67197425) reported
@RubenAl40052765 @JagexSupport Contact @hsbbits for your account I had same issues some weeks ago dm immediately to rectify your account his an expert.
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olhwk3
(@olhwk3) reported
@JagexSupport I have access to my login email though, it just says invalid credentials when I log in using the new password.
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olhwk3
(@olhwk3) reported
@JagexSupport what option do i report this under? none seem to be relatable to my issue
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Rose Devantier
(@devantier_rose) reported
@sp3c3d @JagexSupport I was recommended to @Speed_restore. He was able to recover my locked account in less than an hour. He is legit and highly recommended for the service. Go contact him now to get your account back
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Rose Devantier
(@devantier_rose) reported
@jni_not @JagexSupport I was recommended to @Speed_restore. He was able to recover my banned account in less than an hour. He is legit and highly recommended for the service. Go contact him now to get your account back
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Brodie Takeda
(@Brodemeus) reported
@JagexSupport Would this email be sent to the login email? The b123 email? Im not sure if im really not getting them or they are being sent to a different email.
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Guilherme Victor
(@GuilhermeVMGS) reported
@RuneScape Good Morning. My runescape account was stolen. The login and password remain the same, but they changed my recovery email and placed authenticator. So I can't recover my account. I've tried contacting via email and the recovery ticket but it's always denied. Can you help me?
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Chris Murray
(@CM56540346) reported
@OldSchoolRS This current update has screwed up wiki leaderboards causing F2P accounts to be considering not F2P. Wondering if this issues will be resolved??
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Tiffany Franke
(@frankely_ti) reported
@EwanClarke2134 @JagexSupport Trust me dont waste your time. They do not take any real steps to help, and your account will stay compromised although you, myself, and countless others are innocent. If you’re having any trouble with your account reach out to @utopiantechh for help he’s the best out here
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E
(@suzy_homemaker_) reported
@JagexSupport Hello I’m having trouble logging into my Old School Runescape account. I have the active username and password (pre2010 account), but my old phone is broken and won’t turn on, so I’m unable to access authenticator. Cox deleted my email I had linked due to inactivity
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olhwk3
(@olhwk3) reported
@JagexSupport Hi, I have tried to log in to my account today and it is saying invalid credentials. I have reset my password 4 times today and tried to log in to the account with the new, updated password but it still says invalid credentials. I cannot login to the website.
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Reece_Crispies
(@ReeceCrispies) reported
@OldSchoolRS @WILLIESUEDE is the youtube link broken? i click on it and it takes me to Hannanie YT channel
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Davut Karan
(@davutkaran) reported
@EwanClarke2134 @JagexSupport It's really sad Well my was fix with the help of @MARUHACKSS_ on Instagram, you can reach out to them for help.
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αbbey
(@abblien) reported
locked out of my runescape account and dont know how to fix it whats even the ******* point of being alive anymore
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Jerry
(@Jerry49693560) reported
@JagexSupport If there's no evidence to rules being broken,which I know there wasn't any botting being done on my account, even you said so. Why havn't you unbanned my 126 acc? I'm a long term customer and this isn't fair. I've played on and off since 2006 across multiple accounts.
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Guilherme Victor
(@GuilhermeVMGS) reported
@JagexSupport Good Morning. My runescape account was stolen. The login and password remain the same, but they changed my recovery email and placed authenticator. So I can't recover my account. I've tried contacting via email and the recovery ticket but it's always denied. Can you help me?
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tammileibee
(@tammileibee1969) reported
@JagexSupport Thanks but no thanks. Its like I said before RUNESCAPE is not the only game available for me to play and I am innocent of your “macroing “ I am ALL about customer service and yours leaves a lot to be desired.
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Sam
(@Sam46176106) reported
@JagexHelpFrost @JagexSupport I think the problem is the first request I sent yesterday with the incorrect contact email was accepted, on your website it says that is what the registered email will be changed to. What can I do I'm done waiting for emails :/
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Jeremy
(@M_ontrealOSRS) reported
@JagexSupport #OSRS Account possibly hacked, email to login doesn’t work anymore. Account name « M_ontreal » help
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Rose Devantier
(@devantier_rose) reported
@M_ontrealOSRS @JagexSupport I was recommended to @Speed_restore. He was able to recover my hacked account in less than an hour. He is legit and highly recommended for the service. Go contact him now to get your account back