RuneScape

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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

RuneScape problems in the last 24 hours

The following chart shows the number of reports that we have received about RuneScape by time of day over the past 24 hours. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

RuneScape Outage Chart 01/23/2022 09:30

At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Sign in 87.33% Sign in
  • Game Crash 5.43% Game Crash
  • Online Play 5.20% Online Play
  • Glitches 1.81% Glitches
  • Matchmaking .23% Matchmaking

RuneScape Outage Map

The most recent outage reports and issues originated from:

VenezuelaMaracaibo Sign in
VenezuelaCaracas Glitches
MoroccoRabat Online Play
BrazilItaquaquecetuba Glitches
VenezuelaMaracaibo Sign in
MalaysiaSungai Buloh Online Play

RuneScape Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:
  • history_matt MattHistory (@history_matt) reported

    @JagexSupport hello. Please help I am at breaking point and cannot get anywhere through the support page. I play osrs and I want to play on runelite. I made the account on Game Center. I linked an email so I can login on desktop. When I login it goes to new tutorial account.

  • jommejerferson jomme (@jommejerferson) reported

    @OldSchoolRS @jagex hello i died at the spirit tree spawn location on shattered leagues and i cant use the fairy rings teleport anymore cuz im locked behind wc. can you please fix it so that the sage give back the dramen staff so i can get to my grave.

  • DirtyDomino_ 𝕯𝖎𝖗𝖙𝖞 𝕯𝖔𝖒𝖎𝖓𝖔 (@DirtyDomino_) reported

    Biggest problem right now with leagues... over crowding. You can't complete certain task because generally everything is just crazy full or things are overstock or sold out. So close @OldSchoolRS but still missing a lot of things

  • AnaOlso23359264 Ana Olson (@AnaOlso23359264) reported

    @AnthonySinclare @JagexSupport I was recommended to @jetfixcare. He was able to recover my banned account in less than an hour. He is legit and highly recommended for the service. Go contact him now to get your account back

  • Christi22815191 Christina Andrews (@Christi22815191) reported

    @kensmilesu @JagexSupport Luckily they recommended @hsbbits for my account and he help me fix my account is now working perfectly hopefully he can help you too.

  • RichardCalce richard (@RichardCalce) reported

    @TMerrill42O @OldSchoolRS I got tired of contacting customer service but no feedback from them thanks to those that referred me to @calcecode he helped me to fix my account his fast and reliable

  • SenorMyaka Myaka (@SenorMyaka) reported

    @JagexSupport I do have a 2nd account attached to this email so I wonder if that is the reason I am getting errors

  • RichardCalce richard (@RichardCalce) reported

    @Inactive_Kris @JagexSupport I got tired of contacting customer service but no feedback from them thanks to those that referred me to @calcecode he helped me to fix my account his fast and reliable

  • MartyBrik Martijn Brik (@MartyBrik) reported

    @JagexSupport I have trouble with my account. I used to be able to log in with my old username (instead of e-mail). After some inactivity of the game I just recently logged back in, but I had to use my e-mail this time. The result: a random username, and a fresh new account. (1)

  • Ref9d Refined 🐐🐐🐐 (@Ref9d) reported

    My problem with Shattered Relics league is that there is too much to do. I need the game to tell me to sit in one spot and do all of the tasks like a good little boy. I need runescape to force me into submission 😩 I cannot stand for it to give me a free will.

  • piklik45 piklik45 (@piklik45) reported

    @JagexSupport I am a Ethical hacker, certified. But still not allowed to hack or ddos any website. That's only able if my boss got a Commission to give me for a company.

  • piklik45 piklik45 (@piklik45) reported

    @JagexSupport Thanks, mailed it... But I need evidence, and I don't want to create a account or do any illegal activity... If I have to get her prove, it means I have to do RWT first, with screenshots.. I don't want trouble and get scammed. How can I prove it better?

  • Fncyl_1 Fancy J.Ethman (@Fncyl_1) reported

    @maddogg7693 @JagexSupport Oh so sorry for what happened I was having the same problem with my account until I meet @Thomans_cyber on Instagram who help me recover my account and funds back he's genuine message him for help

  • alfredcguo alfredcguo (@alfredcguo) reported

    @JagexSupport Hi there is a bug where the combat acheivement to kill bryophyta with protect from magic on doesn't work. I just did it twice and it still isn't showing. Can you check into it and fix it?

  • ewoutvandaele Ewout Vandaele (@ewoutvandaele) reported

    @JagexSupport Hey, Sorry it was very confusing for me since english is my third language (Belgian player). The reason was that my username was eagle sign but since old login account was a different name (which was changed). I took a break since you only AFK runescape not quit it. Thanks again!

  • SenorMyaka Myaka (@SenorMyaka) reported

    @JagexSupport Even though I am using the correct transaction ID info it's telling me error try again later.

  • Lavignest Lavigne (@Lavignest) reported

    @JagexSupport What do you do if you are still not receiving an email after pressing "Lost your authenticator?" button? I can receive Jagex emails just fine normally, but not to reset/fix the 6 digit authenticator.

  • Lavignest Lavigne (@Lavignest) reported

    @JagexSupport Hi there. I do know my login info(email and password),and have been able to login for the past several days. Now I'm being prompted for an authenticator code, which I do not have. I pressed the "Lost auth..?" button and am not receiving the email after several hrs.

  • Danks___ Patrick martinez (@Danks___) reported

    @aandyfarmer97 @JagexSupport This issue is very frustrating, contacting support is worthless cause you will get no reply,you should check out @global_tech55,they helped me recover mine, just trying to help.

  • aandyfarmer97 andy marvel (@aandyfarmer97) reported

    @JagexSupport hello ive tried to reach out yesterday my account appeal is not working my account is locked ive tried to send a recovery email and is not being sent to my email if i could please get some help the jagex recovery system is a joke its not helpful please please help

  • MarcoAerts1 Marco Aerts (@MarcoAerts1) reported

    @JagexSupport hi i can't get acces to my old account marcomine10 i already have the same problem with old accounts recovery is to hard. What email was it created on? I had way to much emails back in the days.

  • NateSparling Nathenial (@NateSparling) reported

    @RuneScape can you fix the disconnection bug at croesus boss? I’m really tired of disconnecting and losing a kill half way through the fight at the end. Waste of time. You didn’t fix it

  • Angryscaper21 Angryscaper (@Angryscaper21) reported

    @JagexSupport This doesnt really answer my case im being spam logged not an account security issue

  • ewoutvandaele Ewout Vandaele (@ewoutvandaele) reported

    @JagexSupport Hey, My account was created before 2010. Like I said the login name is wiped so I can't use the login anymore. The account last name was eagle sign

  • vad241 Lady Vad (@vad241) reported

    Listen Jagex, IRL the stock market has something called the FTC to take action on people that manipulate the market. I am calling for something similar in runescape. Like this will get me alot of hate, but this is a issue that no one seems to want to point out.

  • maronge_tyler Tyler Maronge (@maronge_tyler) reported

    @JagexSupport Last question and then I'll leave you be, If my login-email was my literal name and birthdate. Does that not mean anything?

  • JessiJo14065908 Jessi Jones (@JessiJo14065908) reported

    @dajangosucuk @JagexSupport I was recommended to @jetfixcare. He was able to recover my banned account in less than an hour. He is legit and highly recommended for the service. Go contact him now to get your account back

  • ValentineRoo Valentine Roo (@ValentineRoo) reported

    @JagexSupport i couldn't find and contact the company for my issue. I wish to have my OSRS character wiped to 0 while keeping my RS3 character's progress, is it possible? If not, thank you for your time.

  • dajangosucuk Dajangosucuk (@dajangosucuk) reported

    @JagexSupport hey jagex wish u a nice day, my account with the rsn monsternuub is banned in the account settings it says RWT, its long time ago that i have made an appeal, so im trying to contact u, my problem is i traded ammount from this account to my alt acc, can u help me?

  • BaloozaRsps balooza RSPS (@BaloozaRsps) reported

    @JagexSupport @JagexStu you guys are starting to annoy me not gonna lie, how am i supposed to change email if i can't login & the current registered email is the same, i didn't change it no more, i just forgot my pw. Also if it would of been changed, i wouldn't be able to request a password reset mail