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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (70%)
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Online Play (25%)
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Game Crash (5%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Sign in | |
 Upton |
Sign in | |
 Heidelberg |
Sign in | |
| Scunthorpe |
Sign in | |
 Charlotte |
Sign in | |
 Belo Oriente |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Ricardo De Martino
(@RicardoDeMarti1) reported
@JagexSupport Reedemed my amazon prime gift, 5x knowledge bombs + RuneCoins + 7 day membership I got the items and currency ingame, but not the membership, how i fix this? Thanks!
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brian
(@brian11322918) reported
@JagexSupport hello, I recently was able to get back an old account I haven’t been on in 10 years. First login into OSRS and RS3 and I’m set back to beginning stats and no items. Any help?
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Griffin Bush
(@GriffinBush4) reported
@Jobeello @JagexSupport Don’t panic, I had same issue but with the help of drealcybersecurity on Instagram I got my issues resolve immediately. DM him on Instagram to help you out
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BIY PLUG 🇱🇷
(@BIY947) reported
@Jobeello @JagexSupport I had a similar hacked problem with my account until Thomas_hacker02 on Instagram helped me recovered my account
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www
(@Scimitars) reported
@RedPantsCody @ObbyScape @JagexSupport When you say successful up login traced. Where did you get the users ip from?
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michael tompkins
(@lanky432) reported
@JagexSupport yall are the worst customer support ever. You need to fix your ****.
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Kendra
(@KenGottiTheDon) reported
I wish I could remember my login credentials for Runescape I had a level 80 character..almost all max levels and Alot of items that exclusively dropped in 2006
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Prem
(@PremWho) reported
Hot-ish take: I give 0 ***** about ANYONE selling runescape gold. Don't care if they're doing it out of necessity or boredom. Don't care if they're camping w416 ToB, or fishing anglers on a dozen accounts. They're not the problem, gold *buyers* are. Ban *them*.
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🔪cADAverouS⚰️
(@cada_verous) reported
@JagexHelpFrost @JagexSupport Yes it did that. But it also reset my entire account. That’s the problem. My. Account. Is. Reset. To. Tutorial. Island.
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Jonas
(@Jonas5456) reported
@JagexSupport He still doing this right now.. I see.. Ok now i just not give a f anymore and i dont report bots anymore, because i see its not working. Thanks you.
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🔪cADAverouS⚰️
(@cada_verous) reported
@JagexHelpFrost @JagexSupport Dude why are you avoiding the fact that my account got reset? I don’t care at all, literally not at all, about what you have to say about resetting my password or unlocking my account. I want my account back to where it was. Why would I go through this trouble for a new account??
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Raph Batty
(@stephanniewoodz) reported
@JagexSupport hello, I cannot login to my account as it has been locked, and I no longer have access to the registered email. I have tried every way to change my registered email however it seems impossible without having access to my old deleted registered email. Please advise
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Philia
(@PhiIia88) reported
@shadedgrove Bellowing "I first talked to him while playing runescape and killing hellhounds. I was drunk. Idk if he was. He had trouble figuring out discord which was very funny but annoying."
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MPSTUIDOS
(@mpstuidos) reported
@lolbluiee @JagexSupport Hello it also happen my account for 2 months and I tried contacting their service but they always gave me a robot reply so i got in contact with recovery_recovery_account1 on instagram I saw his advert on tv he was the one who got me back into my account he should hlp you
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Cryptic Vengence
(@CrypticVengence) reported
@JagexSupport hello i recently had an issue when linking my emails, i thought i lost my account but i didnt. So i used “sign in with google” on rs3 and made an account and then used the SAME EMAIL for osrs, and for some reason this made my accounts separate.
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James DeleteStoneSpirits McCarthy
(@YourMuthr) reported
@Space_Raccoons @RuneScape The mere fact that this DPS doesn't look nearly as absurd as it did in 2019 is also kind of a problem.
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DaBoogaloo
(@CoryMcNevin) reported
@JagexSupport Have tried to claim "5x Knowledge Bombs + Currency Pack" Prime Gaming reward for 48 hours now and have gotten an error every time. With it leaving, I'm seemingly locked out of getting it because of this? Not very fair if that's the case. #RuneScape
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Christopher Brown
(@_Demarkos_) reported
@AmazonHelp I tried to claim the RuneScape week of membership/5x knowledge bomb Twitch Prime reward a few days ago (since it expires soon). When I tried logging in, each of the ~7 characters I tried gave me the same error stating that my twitch/prime account was linked with a dif. acct.
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Brettina
(@Brettina10) reported
@jimmy42985682 @JagexSupport Sorry about your account, days back I got banned tried reaching support service but got no response and later was recommended to some dude cybermonstersecurity on Instagram and he was able to recover back my account. Send him a message I’m sure he will be of great help to you
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Erik Evans
(@Rhindle809) reported
@JagexSupport When I visit that page it asks for my email address, I enter it, then I get a "Forgot Login" email stating the address I entered has an account associated with it, no further options. I have access to the address, I enter the address, I get an email stating my address.
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charliemarketplace.eth
(@charliemktplace) reported
I played RuneScape and Yu-gi-Oh seriously for 10+ yeras (broke kid's WoW & MTG lol). *Scarcity* was more of a problem than decentralization. There was 0 mint transparency. How do you price something when you don't know how many (will) exist? Utility! Useless NFTs are gambling.
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PhD🔮📹🎙
(@DrHilariousPhD) reported
@primegaming @RuneScape Maybe you can fix your twitch platform...for idk...music...
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Doei | Do ei
(@RSDoei) reported
@JagexAsh @OldSchoolRS the past 2 hours everyone got laggspikes, 3-5 seconds lagg every 5-10 minutes, but the server goes on. Made me die 4 times in the gauntlet (and a lot of other people) . Could you fix the lagg? Keep up the good work, you guys and girls doing well:)
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Dragon Slayer Ornstein
(@poopswag34) reported
@goatexpert >99 farming My problem with RuneScape is it just becomes repetitive min maxing xp after a while
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aiman hamidoun
(@jeAiman) reported
@JagexSupport Do you not even acknowledge my problem? "Please take a look at our rules". This is the reason I tried contacting @JagexAsh ,and not you first. If you wanted you would have answered per mail. Do I have to explain again how 4x €12 membership is more than 9 ingame millions?
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Brettina
(@Brettina10) reported
@SireNightFire @JagexSupport Sorry about your account, days back I got banned tried reaching support service but got no response and later was recommended to some dude cybermonstersecurity on Instagram and he was able to recover back my account. Send him a message I’m sure he will be of great help to you
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Cryptic Vengence
(@CrypticVengence) reported
@JagexSupport whenever i pay for membership on rs3 using “sign in with google” , my osrs account with the SAME email it does not receive membership. There is no button to sign in using google on osrs-so im at a loss. Now i have 2 rs3 accounts using the same gmail…HELP PLZ!
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Eli Valentine
(@EliValentineff) reported
Servers down wanna play RuneScape?
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Boss King🇺🇸🇺🇸🇺🇸
(@Boss_Of_All_Nat) reported
@eyderdiaz6 @JagexSupport Same thing happened to me My account also got banned from posting tried reaching out to support but they weren’t useful rather they gave me robots reply. contact @cybermonstersecurity on Instagram he’s a professional he helped me fix my account message him I’m sure he’ll help you
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Cody
(@RedPantsCody) reported
@Scimitars @ObbyScape @JagexSupport Unless they're using a VPN (which is entirely plausible), the successful IP login traced back to China. Also the account being instantly supplied with bot gear seems consistent. There were failed attempts from other areas, so IP spoofing/masking is also on the table.