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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (65%)
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Online Play (29%)
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Game Crash (6%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Charlotte |
Sign in | |
 Belo Oriente |
Online Play | |
 Heidelberg |
Sign in | |
| Braço do Norte |
Sign in | |
 Saint John |
Game Crash | |
 Valencia |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Zain Din
(@ZainDin16) reported
@JagexSupport @JagexAsh can i get a reply for the above? i have not broken game rules and been unfairly punished, i would like this to be investigated.i can provide any detail required i play buy the Runescape TOS and a member for 15 years.
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kk
(@fdsrety440) reported
@JamesWorldAway1 @JagexSupport There’s this genius who can help write to #clifftech1 on Instagram they can probably help you with that because they are good at helping with errors and stuff like that
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kk
(@fdsrety440) reported
@Rodrigo24419176 @Jagex @JagexSupport Unfortunately their support will always either ignore you or tell you the same unhelpful thing ,talk to clifftech1 on instagram he helped me when I had similar issue
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Jayson Tiler
(@jaysontiler) reported
@Mark13257710 @JagexSupport Why not try #kelvtoolz on Instagram they can fix issues like that.
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🌸
(@snecstasy) reported
@JagexSupport @JagexSupport I have already recovered the account. My issue is that the recovery information is compromised and id like to prevent it from being hacked via recovery again
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Bazz Army 🏴 🦁
(@Bazz_Army) reported
@mootirs I was lol. There little point in saying hot shower now. I had a cold one like 5 minutes after I wrote that post lul. My computer room is like a sauna. I have turn air conditining on sometimes even in winter. I have no trouble warming up as soon as I play runescape LOL.
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Dakota Wayne Coslow
(@Dakotac2307) reported
@ScapeMissy @JagexSupport No positive response will come from their support I can bet I got mine fixed by #allenfixx on instagram when I had this issue you should send him a message request right away
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zzz
(@azooa5001q0) reported
@ric23rico @JagexSupport @Bones94325527 Unfortunately their support will always either ignore you or tell you the same unhelpful thing ,talk to robfixx on instagram he helped me when I had similar issue
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Jayson Tiler
(@jaysontiler) reported
@I_am_Turbby @JagexSupport I advice you explore the services of kelvtoolz on instagram regarding your issue because you won’t get any response from customer service
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Dilan Arce
(@Lostsoul__0) reported
@clioneka @JagexSupport Unfortunately their support will always either ignore you or tell you the same unhelpful thing ,talk to clifftech1 on instagram he helped me when I had similar issue
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Nunya biidnezz
(@BiidnezzNunya) reported
@JagexSupport Thank you for getting back to me so quickly, I did not find the the resolution to my login issue in the link you sent me. When I open the app and there is an option to login with an email or with the Game Center no matter which one I choose the game fails to connect with Jagex.
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Dilan Arce
(@Lostsoul__0) reported
@Im_Tank_Bruh @JagexAsh @JagexSupport Unfortunately their support will always either ignore you or tell you the same unhelpful thing ,talk to clifftech1 on instagram he helped me when I had similar issue
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zzz
(@azooa5001q0) reported
@AlbanianSwagger @JagexSupport Robfixx on Instagram can help you fix this , the shadow ban can be lifted immediately off your account, you will have access to your account immediately kindly send him message
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Propaniac
(@PropaniacR) reported
@Hooti_osrs i bought a runescape gf back in 2006 for 10k gp and added them to my friends list. after a few chats i was scared that my dad would catch me and i would get in trouble so i panicked and deleted/ignored them and didnt log in for weeks
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mak
(@aammmaa637) reported
@DarkWarriorLIVE @JagexSupport Robfixx on Instagram can help you fix this , the shadow ban can be lifted immediately off your account, you will have access to your account immediately kindly send him message
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zzz
(@azooa5001q0) reported
@ric23rico @JagexSupport @Bones94325527 My account got disabled few days ago as well and every step I made to get it back did not work. I got in touch with #robfixx on instagram which he helped to resolve my account issue. You should probably check him out
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Jace
(@normanjace_) reported
@Mark13257710 @JagexSupport Write a complain to kelvtoolz on Instagram about your 2fa problem because my own sister also playing with me got that issue on her account and she can't access her account, it was that dude on Instagram that helped us to deactivate it, he can also reset it you want.
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Ameer Usman
(@El_Ameer_Usman) reported
@JoelGarynewman @OldSchoolRS Text @daverecovery01 to fix your account immediately
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mak
(@aammmaa637) reported
@loubarretta @JagexSupport Robfixx on Instagram can help you fix this , the shadow ban can be lifted immediately off your account, you will have access to your account immediately kindly send him message
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Noah McCann
(@Nmm54) reported
@JagexSupport #osrs @JagexAsh I lost my Authenticator app today due to getting a new phone. Can’t sign in anymore. I started a recovery on it but not sure if it will work. Can you help me out?
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Alaska
(@Alaska_Died) reported
@JagexSupport please examine the account Alaska Died, it has been compromised and the account is no longer in my possession. I understand there is higher than normal volume but please lock this account while you take the time that is needed to resolve this issue.
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Whydoihavetocomehereforaccounthelp
(@Pleasehelpmejgx) reported
@JagexSupport What am I supposed to do? The acc is 20yrs old. I don't remember most of that info and I didn't play on the account a lot. Can I DM you the name of the acc so you can check the IP address of the last login? I know it will be diff from the location it was created. Please help
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bek
(@sbk786551) reported
@Hex1720 @RuneScape @JagexSupport Unfortunately their support will always either ignore you or tell you the same unhelpful thing ,talk to clifftech1 on instagram he helped me when I had similar issue
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An Aviansie | Bring the gods back to Gielinor
(@AnAviansie) reported
@DaddyBzay @RuneScape Exactly. That's why I'm warning people about this potential problem.
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Dilan Arce
(@Lostsoul__0) reported
@jagexsucksballs @JagexSupport There’s this genius who can help write to #clifftech1 on Instagram they can probably help you with that because they are good at helping with errors and stuff like that
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Ariel Hazan
(@jagexsucksballs) reported
@JagexSupport you guys are trash at service providing, perm muted a max total level acc nearly you have no idea how to treat your players dog water company
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Übermensch
(@eayadj) reported
@JagexSupport I’m not getting credit for the gold ore I deposit to the bank in motherload mine. How can I fix this?
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Jagex Support
(@JagexSupport) reported
@Azristv @OldSchoolRS @JagexAsh Hello, could you tell us if you're still receiving that error? ~Dorothy
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Dilan Arce
(@Lostsoul__0) reported
@Im_Tank_Bruh @JagexAsh @JagexSupport Unfortunately their support will always either ignore you or tell you the same unhelpful thing ,talk to clifftech1 on instagram he helped me when I had similar issue
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Carlosky
(@Carlosky_rs3) reported
@JagexSupport hello, my client don’t download cache correctly any way to fix? My internet is okay, I follow all step from website to fix and nothing, RuneScape server slow for cache download rn or something ? Im trying download since yday and don’t close client and nothing