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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (71%)
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Online Play (21%)
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Matchmaking (7%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Redwood City |
Online Play | |
 Sumaré |
Sign in | |
 New Plymouth |
Sign in | |
| Peoria |
Sign in | |
 Cardiff |
Sign in | |
| New Plymouth |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Reynaldo Montalvo Jr.
(@leilonnidad) reported
@JagexSupport Hello, my password isn't working when I attempt to login, and when I recover it, it says the email is invalid. Can you please look into this?
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Isabella
(@Isabella67374) reported
@1234rd1234 @OldSchoolRS I had same issues days back but @KatherineCoder7 helped me recovered my hacked account back and I can now login my account back as normal you can message her for help
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theuglywalrus
(@martinlnielsen) reported
@JagexSupport I seem to struggle and i cannot find answers on your website. But ever since i migrated my accounts to an email with the new system, i didnt have any issues. Except today, when i try to login with Jagex Launcher, and on the website, it says my account is disabled
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CrookedTy
(@ty_crooked) reported
@RuneScape my rs3 account loads up like the old rs, Any idea why or how to fix it?
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Khalid
(@Khalid_Naffa98) reported
@JagexSupport @Jagex I can’t seem to link an email or “view inbox” when trying to login to my desktop… I currently login through Game Center but, I am trying to login via my desktop using my Game Center email and instead it makes a new account
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map
(@mmpppaadlq) reported
@Klein7moran @JagexSupport You can inbox Kelvin_limit on Instagram he's going to fix this problem which is similar to my friends own problem last week, just send him a dm.
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yok
(@shitpostinn) reported
@JagexSupport #RuneScape i can't login my account with my email adress. I can only access with the Steam. So i can't play from my mobile phone etc.
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lo
(@mnghdswwryuf) reported
@gibbles10000 @JagexSupport Sadly, bans are unappealable here Especially permanent ones However I'd suggest you reach out to #Clifftech1 on Instagram I'm pretty sure they can help remove the ban and unlock your account cos they helped me fix something similar recently
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Player 10 🇲🇾
(@Player10RS) reported
@OldSchoolRS @JagexLight @JagexSupport Overload (2) doses visual isnt same amount as Prayer Renewal (2) doses. some graphic broken there.
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christy tesnado
(@christytesnado) reported
@0rganicRS @JagexSupport You can inbox Kelvin_limit on Instagram he's going to fix this problem which is similar to my friends own problem last week, just send him a dm.
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spencer severson
(@illmakeyalaff) reported
@JagexSupport @Jagex @OldSchoolRS Day 2 of tweeting at you about the thieving bot problem in Prifddinas. I have reported hundreds of accounts and as far as I can tell nothing has been done. I get banning accounts isn't done lightly but these bots have been at it for MONTHS.
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Justin
(@Latetomax) reported
@RooK_OSRS @OldSchoolRS But it’s not going to be a long process. Sailing is going to win everything will pass for it no problem and in less then a year from now we will have a rushed new skill and we won’t even know what the other choices could have been.
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Amon Kabal
(@amkma4298) reported
@whosdifferent @JagexSupport Sadly, bans are unappealable here Especially permanent ones However I'd suggest you reach out to #KODATECHK on Instagram I'm pretty sure they can help remove the ban and unlock your account cos they helped me fix something similar recently
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wen
(@salahh0555550) reported
@codyhor43882112 @JagexSupport Sadly, bans are unappealable here Especially permanent ones However I'd suggest you reach out to #Clifftech1 on Instagram I'm pretty sure they can help remove the ban and unlock your account cos they helped me fix something similar recently
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Boss Rowland
(@rowland_boss) reported
@0rganicRS @JagexSupport Seek for help from SPYROFIXX on Instagram he has be the one helping me, i had same issues but support wasn't responding
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Jp
(@Jp55864797) reported
@philipbocarnity @OldSchoolRS When you drive your car every day and never get in a crash and die, what's the point of a seatbelt?
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Jason George
(@Mishfrancz) reported
@PTalk112 @JagexSupport Sorry to hear about this. When I had similar issues recently I was directed to granit_cyber on Instagram and he helped me recovered mine. Do well to reach out to him
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wen
(@salahh0555550) reported
@Khalid_Naffa98 @JagexSupport @Jagex I was struggling with the same issues right now but I was told to file a report to their management support, Clifftech1 on Instagram and it was rectified few minutes ago
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Blessed
(@Ble_ssed741) reported
@codyhor43882112 @JagexSupport My account got banned few days ago as well and every step I made to get it back did not work. I got in touch with #kelvtoolz on instagram which he helped to resolve my account issue. You should probably check him out
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....
(@ilovehaters77) reported
how do deal with harassments from a player on ignore list but still processed to herasse you also this person mass reported me im getting tired of it my accounts muted due replying back how can u fix this cant even enough the game!! @JagexSupport yet u leave me muted mass report
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Christopher C.
(@ears_silent) reported
@JagexAsh @JagexSupport @Jagex There is almost always a lagging trigger in Akkha room when their Shadows spawns. Is there a way you / jagex mods can fix it?
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dyanne
(@dyanne965572415) reported
@0rganicRS @JagexSupport Seek for help from SPYROFIXX on Instagram he has be the one helping me, i had same issues but support wasn't responding
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TrustTheFox
(@LegxyTTV) reported
@JagexSupport a few days ago i sent a recovery as my email account got hacked and by the looks of it either the account is active but everything is chsnged or they deleted it and i still havent gotten a reply is there anyone i can direct email/message to give email for login
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natasha piccolo
(@tasha_kool) reported
@JagexSupport Fix my account
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I'm just Jessie | Vtuber
(@Jessiesfrosties) reported
@old_lady_katie (From what I remember, the NES thing happened when I was 4 years old or so, and I was 6 or 7 when I got scammed in RuneScape. Ironically, getting scammed in RuneScape also gave me trust issues but prevented me from falling for **** so yeah)
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Sagan Sculley
(@SculleySagan) reported
@JagexSupport my account got hacked last night and most of my items and Gold were stolen. Is there anyway to see who the items were traded off to, to ban the hacker? I've changed my password, changed bank pin and enabled the authenticator to hopefully avoid future issues.
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l
(@Lurking373736) reported
@JagexSupport hi, is it possible for clan chat to have a visual bug where accounts appear to be online when they are offline?One of my accounts appeared in the clan chat as online but in friend list it was offline, and when i tried to login on it i was able to log on it anyways
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Mariah Beeler
(@mariah_c2022) reported
@Klein7moran @JagexSupport My account also got a permanent ban and support did nothing to help , not until I reached out to @SUPER_UNBAN on Instagram who helped me recover back my account . I confidently recommend his service
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Mod Ash
(@JagexAsh) reported
@Fray_OSRS For account help, you'd ultimately need the Support team nevertheless - while I knew enough about PINs to be able to investigate your claim of a bypass, you'll need them instead for actual account service. They're JagexSupport on this platform.
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DrunkHeister / GoodTimeCat
(@xXGoodTimeCatXx) reported
@JagexSupport @Jagex Fix your ******* game we don't spend $10 a month or 7mil gp to be lagging getting kicked because you wanted to add dumb ******* Sailing cause that makes total sense. Also look into the falsely banned accounts your bot keeps banning you ******* disgrace