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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (68%)
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Online Play (26%)
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Game Crash (5%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Sign in | |
 Upton |
Sign in | |
 Heidelberg |
Sign in | |
| Scunthorpe |
Sign in | |
 Charlotte |
Sign in | |
 Belo Oriente |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Nedscape
(@ganon95) reported
@___Baws @JagexSupport @ooktism Its because someone can hack you and change login email which would permanently lock you out of the account
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JamesPlaysOS
(@JamesPlaysOS97) reported
@JagexSupport you guys have a lot of problems with #OSRS accounts being stolen, etc. it’s hard to recover them and it’s a let down Especially when a customer reaches out for help through Twitter, everyone gets the same dialogue and no actual help.
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Justus Oberg
(@Grimm_Reminder) reported
@JagexSupport I can't log in due to being banned for "macroing" (which I did not), I did an appeal but noticed there wasn't a text box for me to give additional details just vague options that don't really fit in to what I think the problem was that could've caused this.
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sarah
(@sarahm271) reported
@AceFaithless @JagexSupport Dm @legit_tools ASAP he help me solved my problem when I have similar issue with my banned account. His good and fast
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jogers
(@jogers08) reported
@JagexSupport Yes. I am trying to change my registration email and have followed all the steps and provided all necessary information and I am still having trouble
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Godblind
(@LeDramatico) reported
@JagexSupport i recovered the Email but i no longer have a accoutn associated to that Email and if i chose to recover the Login name, it sends an Email to the bastard that got my account so.. how we gonna fix this?
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Brandon
(@Brandon81546160) reported
@JagexSupport @jason41624484 I have the same problem and I despise botters. I would never do this. Is this happening a lot today? This is unappealable... I'm really upset. I just bought 3 bonds, and i dont deserve this. I'll never play again if this isnt correcte. And I'll try to convince my friends to quit.
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kaaaymichelle
(@AmeerUniq) reported
@LeDramatico @JagexSupport I had the same issue ..I never taught of getting my account back …massive appreciation to @GageDavis3 on TWITTER .. for recovering my ..suspended ..locked.. hacked or banned .. disabled account you should check them out too...
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Clemii
(@Clemkillz) reported
@JagexSupport It's been to no avail.i've sent a more detailed email to Jagex Support designated email. Where I could provide a few different details than the ones I've been providing. since it's had no success,different ip address login to my account would already be a red flag hope this help
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Witnessing
(@reminiiscent) reported
@JagexSupport i mean yeah he can log in via steam now but that does not fix the issue. he would rather use the regular client.
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Arrick
(@AceFaithless) reported
@JagexSupport I cannot login to my account except by using google login, I went to change my password and it informs me that the password I entered is the same as current password so I know all my info is correct. But on the website and client it wont work. SOS
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PATAL🇱🇷
(@jop756) reported
@LeDramatico @JagexSupport I had a similar hacked problem with my account until thomas_jack02 on Instagram helped me recovered my account
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Pcis
(@Pcis4000) reported
@JagexSupport Fine... Our clan leader keeps going inactive for looong periods of time. But we have a direct contact with him. The problem being that he's done this a couple of times, we contact him and ask him to pass leader over, then he logs in for a few days, says no, then goes missing- 1/2
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Chris Robinson🇨🇦🏒
(@ccrobinson95) reported
@OldSchoolRS Please DM me, I have a problem with signing into my account
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Christopher Saitta
(@Saittastacks) reported
@JagexSupport My account of ~16 years got banned for macroing during a time I'm 100% sure I was NOT playing. I had the same exact issue in the past but got my account back. I changed passwords and setup authenticator just to have the same issue! Why was my appeal denied? #Runescape #OSRS
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groovy pvm
(@groovy53319506) reported
@JagexAsh @JagexSupport so are yall going to do something about the lms bot that are better than top tier pkers or are we all allowed to use this bot now? It's ridiculous! Either remove lms or fix the bots. It's miserable for the ones actually doing it.
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Puddington
(@ThePuddington) reported
@outstarwalker I am in the exact same boat as you, too much to do and so little time. Runescape fits my schedule better if I need that MMO fix. The fact that it's on steam and you can spend both 30 minutes or hours in it is amazing.
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Kj.alajlan
(@Kj_alajlan) reported
@JagexSupport @JMR_Bone i'm facing same issues
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Lee Checkley
(@TheCheckley) reported
@JagexSupport Somebody is using bots to spam my login constantly, is there any way to change the user on my login, that feels like the only thing that will stop it. (please dont just send me the useless cant log in link)
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Zachary Romano
(@ZacharyRomano5) reported
@JagexSupport Is it at all possible to get help with this? You just keep saying the same thing even though I’m telling you it’s not working.
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TheOneAndOnly
(@TheOneA49114020) reported
Hi, I will be moving countries shortly, and that as a result of which my IP may change. In the interim I would be using a lot of different IPs until I find a place. Is there anyway to update this, so that my OSRSaccount doesn't face any issues with different IPs. @JagexSupport
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Exeiled
(@exeiled) reported
@RuneScape Is it possible to update security protocols for Runescape. The Authenticator is good but I would like more safety measures like case sensitive and special characters to be implemented into password creation. Maybe a more secure bank login as well.
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mark
(@mark22157) reported
@LaimisRad @JagexSupport Dm @legit_tools ASAP he help me solved my problem when I have similar issue with my locked account. His good and fast.
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klyg
(@klyg7) reported
@murat_p @OldSchoolRS Hello it also happen my account for 2 months and I tried contacting their service but they always gave me a robot reply so i got in contact with recovery_recovery_account1 on instagram I saw his advert on tv he was the one who got me back into my account he should hlp you
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Lee Checkley
(@TheCheckley) reported
@JagexSupport So im forced to play the vastly inferior steam client potentially forever until whoever is spamming me gets bored? IF that ever happens. That does not resolve my issue at all.
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Minato
(@MixedBassers) reported
Anyone else been getting lag? seems everything in the back ground runs fine while my clicks/character does not register. cant do any pvm at all. Check my connection seems its not from my end. @JagexSupport @OldSchoolRS
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Titty Doctor
(@OSRSTittyDoctor) reported
@JagexSupport I received an email yesterday saying my ban was lifted, but i am unable to login to the game. i can login to my account on the website, but unable to play the game.
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₿aws
(@___Baws) reported
@JagexSupport @ooktism it doesnt make any sense that you cant change your login name.
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James
(@Innafricansblog) reported
@MelvinRizvic @OldSchoolRS I had the same issue ..I never taught of getting my account back …massive appreciation to @GageDavis3 on TWITTER .. for recovering my ..suspended ..locked.. hacked or banned .. disabled account you should check them out too.... or #Lod_teq on Instagram
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Mr. Maverick 🇵🇦
(@MrMaverickk) reported
from
San Diego, California
@JagexSupport I still have access to the account. That’s not the problem. Problem is my account has been cleared for all valuable items. Somehow got through Authenticator and bank pin…