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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (65%)
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Online Play (29%)
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Game Crash (6%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Charlotte |
Sign in | |
 Belo Oriente |
Online Play | |
 Heidelberg |
Sign in | |
| Braço do Norte |
Sign in | |
 Saint John |
Game Crash | |
 Valencia |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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₊˚minnie‧ ♡ ☃️
(@anxietyprxncess) reported
@OldSchoolRS i have no problem risking my 50m bank
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Grace Kathy
(@GraceKathy11) reported
@niklas_troutman @JagexSupport Sadly, bans are unappealable here Especially permanent ones However I'd suggest you reach out to #lyntech1 on Instagram I'm pretty sure they can help remove the ban and unlock your account cos they helped me fix something similar recently
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WarhawkHC
(@TheBeerHuntor) reported
@JagexSupport Unable to reach webserver when logging into an account using the jagex launcher with no announcement from yourselves, is this an issue that is being worked on and when can we expect to be able to log in. Thanks
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hhdaking
(@HHdaKing) reported
@JagexSupport When I log on the linking my game center account , there is no option how it says on that link in game… I think my account is glitched that way . I haven’t ever been able to login on the website or get into my inbox on website on this account EVER…
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juan
(@JUAN____123) reported
@KarinaJ99125294 @JagexSupport Prefer you explore the service of #Rex_fixx on INSTAGRAM to help you fix this issue cus you won't get any response from customer service
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Dave
(@David94911) reported
@OldSchoolRS Would rather you fix the never ending broken aspects of the game to be honest
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Jake Wegweiser
(@JakeWegweiser32) reported
@JagexSupport Can someone please contact me. This is sad customer service i am experiencing
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juan
(@JUAN____123) reported
@MoonDice2 @JagexSupport Prefer you explore the service of #Rex_fixx on INSTAGRAM to help you fix this issue cus you won't get any response from customer service
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Tatertawts
(@Tatertawts) reported
@JagexSupport We canceled our Xfinity which my email to my account was tied to. I am unable to access my account now because I am unable to access the old email address. How can I fix this?
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mohamed hassan elko
(@elko_hassan) reported
@JagexSupport Could you please check this issue? my friend that got ban name ( ibrahem5atab )
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Joseph Sulenski
(@XJ9LoL) reported
I decided to look at the runescape wiki and some update notes really quick to see how the game is going and everything I thought and knew would happen occured. Just awful. More common drops, never fix'd 3rd age leng sword, all rewards are just "do 10-15% more damage". lol.
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hallikullihaistapaska
(@hallikullihais1) reported
@OldSchoolRS i have question. why does android android version force you clode client every time u afk to long,instead keeping me on play now.i find this a annjoying that i need launch client every time i log off or close my device.if not bug or glitch make it optional 4 settings
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Blessed
(@Ble_ssed6) reported
@SamerYalda @JagexSupport I advice you explore the services of kelvtoolz on instagram regarding your issue because you won’t get any response from customer service
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jack
(@Georgiroy455) reported
@KuzmaGorazd @JagexSupport My account also got a permanent ban and support did nothing to help , not until I reached out to @SUPER_UNBAN on Instagram who helped me recover back my account . I confidently recommend his service
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sifo1991
(@murat_p) reported
@JagexHelpStevie hi I got banned on my account that I hardly log on to play I was banned for rwt that I never did in my life and will never do it I only buy bonds to sell in g.e to buy items please fix this problem please.! @JagexSupport @OldSchoolRS
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ZOG_Watchv2
(@ThereWillBeZOG) reported
@JagexSupport #OSRS For some reason when trying to enable authenticator with my new account the website gives me an error saying the code is incorrect. I am certain I am entering the right code, for the right account.
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Matt
(@StigZero) reported
@JagexSupport I can only assume that this is one issue, it would be a huge coincidence if something went wrong on both games independently. I submitted a bug report on RS3 last night. Cheers lads
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Bullsie
(@C33k2) reported
@OldSchoolRS I rather see you guys actually stop making this game look like a private server make bh craters F2p also cmon guys I really gotta come down there and fix this game don’t I
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jipopotamus
(@jipopotoman) reported
@OldSchoolRS Fingers crossed this will fix those bans being rolled out on legitimate accounts. Still waiting for Jipopotomaid to be restored...
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Mod Ash
(@JagexAsh) reported
@Asw19951 I'm afraid this isn't a Support channel, and I'd not be able to help you with an account whether here or via DM. The Support team's JagexSupport on this platform if you'd like to tell them here what the issue actually is.
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Lukesshae
(@lukesshae1) reported
@SamerYalda @JagexSupport Why not try #kelvtoolz on Instagram they can fix issues like that.
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Elezar
(@E_Le_ZaR) reported
@OldSchoolRS I rather end it all than login honestly
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xkz
(@_xkz9) reported
@sobpops @OldSchoolRS The RuneScape game engine runs on a unit of time colloquially referred to as "ticks", with each tick lasting 0.6 seconds (this amount of time can vary by hundredths or thousandths of a second due to things like server lag or the number of players on a world)
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jack
(@Georgiroy455) reported
@iron_MRD @JagexSupport My account also got a permanent ban and support did nothing to help , not until I reached out to @SUPER_UNBAN on Instagram who helped me recover back my account . I confidently recommend his service
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Excalitrash
(@LCTurunade) reported
@NomeDaBarbarian I was having trouble with math when I was a kid, and my mom was getting livid. My dad stepped in, and made it about Runescape. Finished that assignment in minutes thinking about attack potions and stuff.
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Amensia
(@MassuArch) reported
@JagexSupport @Jagex @oldschool please look into this situation because what made me trust him is his 90 viewers and ive heard about at least 5 other people that have fallen for this. Offenses broken RWT, Scamming, and impersonation because he uses his fame to convince people.
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Blessed
(@Ble_ssed6) reported
@masterskyle6 @JagexSupport My account got banned few days ago as well and every step I made to get it back did not work. I got in touch with #kelvtoolz on instagram which he helped to resolve my account issue. You should probably check him out
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Elliot
(@Skiddler) reported
Can you fix brew dropping and hopping in the wild pls. Cheap mechanic that shouldn't be a thing @OldSchoolRS
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Rick Davis
(@Kasablanca16) reported
@YungRevel @JagexSupport There's a way to get it back There's a support team on Instagram that handles issues like this regularly #KODATECHK Send them a message I'm pretty sure they can help you out
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Rick Davis
(@Kasablanca16) reported
@Joshlodge1313 @JagexSupport Once an appeal has been denied There's absolutely nothing support can do for you However there's a solution I'd advise you reach out to KODATECHK on Instagram and relate your problem to him He'd get you access to your account in no time