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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (77%)
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Online Play (15%)
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Game Crash (8%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 San Francisco |
Sign in | |
 Manchester |
Sign in | |
| Urbandale |
Sign in | |
 Sydney |
Sign in | |
| Upton |
Sign in | |
 Heidelberg |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Robert crocker
(@UsmcHIlife) reported
@JagexSupport @JagexSupport I do not want to create a new account. If I can not get my old account back then I will be done with this game. I just want this problem resolved. If you have a way of showing your proof that would be great if not I was banned unfairly
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Angie
(@Angieex608) reported
@RuneScape but can the game not crash every 10 minutes?
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Gigi Lee | Tarot, Writing, Holistic Concepts|✨
(@GigiGuidance) reported
@MaysTarot @Kissubus13 Now I'm going to have the old runescape login screen song in my head the rest of the day
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Dirtyson
(@Bjoerun_) reported
@KevoZema @RuneScape evry store based client needs to get confirmation first before releasing updates. something got broke that a hotfix couldn't fix. so an extra update is needed. especially if you have the game on Mobile aswell.. multiple platforms means multiple que times for confirmation.
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Lil Drap
(@DrappierG) reported
@RuneScape @Dyeaddict1 they will fix u
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SynticalArmy
(@SynticalArmy) reported
@JagexSupport someone keeps login into my account. Brand new pc, i have auth, changed email-password multiple times someone got into my account emptyed my bank i tryed adding a bank pin but it keeps getting canceled even when i change email/password im clueless please help me
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Gasper Vladi
(@RsGasperVladi) reported
@RuneScape "Since the game Update" What u on about? This issue has been in game for most of January lmao
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Vazela
(@TheRealVazela) reported
@Mankedupmage @OldSchoolRS The Revenant caves will never be the same unless they are multi. They can't put it back to multi because clans will corner it and market it for RWT. The content wasn't the issue. It was players and you can't fix that.
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Matt Foxin
(@FoxyFoxin) reported
@JagexSupport I see the "fix" is scheduled soon. I've tried everything and nothing has worked. Better be fixed by DXP.
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Ozzie
(@Ozzie34730788) reported
@JagexSupport old friend account of 10+ years got banned for botting agility and farming, he’s unbanned etc still plays to this day, can I get my account back where I have no clue what’s happened 2 it you keep ignoring my appeals but it’s banned, I can login etc just not client
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J.
(@Felicitys_) reported
@JagexSupport Are you not reading my tweets? They are spamming my login email with a fake pass. My account did not get hacked. I need to change my login details (email) so I can access it again please
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Jeremy🔥
(@scapefuel) reported
Wish I could log in on runescape without having to restart it 20 times because of the lag/stuttering
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Filo
(@Filo224) reported
@RsJusitn @JagexSupport @TheBedge now everything is loading in but still got a crash , so nop. client is being trash
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Saima
(@Saima80026557) reported
@JagexSupport hi there is there anyway to ban old school runescape ok my mobile? Or ban myself from runescape ? Suffering from a bad staking problem!
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meow 🥺
(@likelytomeow) reported
There is nothing better then random game crashes after I hopped for 30 minutes trying to find a hellhound world. RuneScape fix your game
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hi, i am ‘Lil somewhat bigger than average’
(@brownsugered) reported
@miina_chang @No0b3_tv Yeah it is pretty bad, notably the hit boxes at the current moment. People think I’m defending them but it’s my bad I don’t mean to be defending them rather than to say that’s just the way thing are haha most games like RuneScape, cod, have had issues like this,
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Zema 🕹
(@KevoZema) reported
@RuneScape Jagex is a joke they have to get it confirmed for them to set the update lmao this is just a complete joke just look how that sounds games been crashing since money and they want us to wait till the end of the week for them to fix it Lmaoo ******* jokes
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i always win
(@ialways19780047) reported
@JagexSupport hello, I believe my acc has been wrongfully banned. I would appreciate if something would be done about this or if it can be further looked into. I have been trying to get this issue resolved for about a week and have been unsuccessful. Thank you.
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Martin laursen
(@Martinlaursen7) reported
@JagexSupport How come you fix MTX in 1 second. But problems with people crashing is given 0 f's about... This is getting annoying when we pay these prices for membership..... #Alwaysmonday
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Craft Brew
(@CraftBrewOsrs) reported
@Mankedupmage @OldSchoolRS Im pet hunting actually. Dont make it every1s problem and complain to try to change the way things are if you can't find a way to have fun in osrs. If you wanna pvp, go find other pvpers and duke it out, not beg for better pvm content for you to skill all over pvmers for quick $$
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Ivan
(@Ivan_UNITE) reported
@RuneScape So most of last year i experienced consistent crashes on the mac client multiple time a day. In preparation for dxp week I've been double logging between my main and alt since update for rather long hours and have not experienced one crash yet. Hope this info helps :)
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Frozen
(@Froz3n_omi) reported
@JagexSupport Hi, my email account was lost a while ago and I was using a different registered email. It seems however my account or old email was hacked and runescape password and email changed, as I can not login to my account anymore. Can you help me recover it please?
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Ivan
(@Ivan_UNITE) reported
@RuneScape So most of last year i experienced consistent crashes on the mac client multiple time a day. I've been double logging between mac clients since update and have not experienced one crash yet. Hope this info helps :)
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Ferrous
(@RsFerrous) reported
@JagexSupport Okay I just submitted my 3rd bug report for the same issue in past 12 months hope something happens :)
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Shawn P
(@Talroma) reported
@JagexSupport lost my registered email and authenticator for my account. How can i fix this?
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Krillin It
(@krillinit88) reported
May be getting internet either today or tomorrow! I can finally get my RuneScape fix 🤪 but idk what to do! Probably just finish shades of Mort’ton
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Nayomi RS
(@NayomiRs) reported
@JagexSupport For some reason i haven't gotten loyalty points ever since i bought premier club. So i'm missing 2 or 3 months worth of loyalty points. Next loyalty payout stays at 0 days. Any idea what could've caused this and if i can fix this myself?
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joy bellmore
(@BellmoreJoy) reported
@JagexSupport I am not sure if my previous message was completely disregarded with this standard response, but I am reaching out because I just explained my issue is with my 2FA access and have tons of financial statements and ID but can't seem to speak to anyone to provide further proof?Scam?
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J.
(@Felicitys_) reported
@JagexSupport What do you mean you cant change my login? Youre telling me someone can keep my account hostage by spamming my login mail with a fake pass and you cant help me?
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alexmcd
(@alexmcd19) reported
@RuneScape @JagexBreezy Its the end of day THURSDAY and we're just now getting to this? You very very seriously need to consider turning on free death mondays until it is confirmed that there are no client issues.