RuneScape down? Current status, problems and outages

Problems in the last 24 hours

The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by RuneScape users through our website.

• Sign in (69%)
• Online Play (13%)
• Game Crash (13%)
• Glitches (6%)

Live Outage Map

The most recent RuneScape outage reports came from the following cities:

City	Problem Type	Report Time
New York City	Sign in	6 days ago
San Francisco	Sign in	15 days ago
Manchester	Sign in	15 days ago
Urbandale	Sign in	20 days ago
Sydney	Sign in	1 month ago
Upton	Sign in	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ripper Roo (@RipperRooOSRS) reported 5 seconds ago

  @Grieve4NieveRS @OldSchoolRS They mentioned taking a different approach to combatting that in this post. From what I've seen, some more high profile players have been able to log in without issue recently.

• 
  Elon (@VivaLaMusk) reported 8 minutes ago

  @JagexSupport A mod just wrote to me that "wiped" means the login name got removed and told me to tell them a mail to tie the account to. Hopefully this information will help you in the future. Have a blessed day!

• 
  semi-divine digital girl 🖥️ (@lesbiats) reported 8 minutes ago

  @hologramvin i think the ethics of it as a customer really depend on the game. in runescape RWT is like, a really huge problem that actively makes the game worse for everyone else and also often relies on some really ****** exploitative practices, but not all games r like that

• 
  Joshua (@MuscleBearCx) reported 9 minutes ago

  @_peachless I'll take my payment in runescape gold, I used to have this same issue but I realised I only want people around me that love me for me flaws and all. I was doing people a disservice pretending to be someone I'm not

• 
  Vox (@Vox67297932) reported 9 minutes ago

  I swear to God, RuneScape is poison. Everytime I login to "check on my account" a week of my life is stolen.

• 
  Greg Keiser (@GregorioKeiser) reported 10 minutes ago

  @2_Pi_RS @Hi_Im_Swat @OldSchoolRS Yea I guess that's why this is the only game I've ever had issues with then huh, totally not because of the lack of passwords available and the ease of brute forcing/dictionary attacks. Somehow it's my password but they magically missed every game but RS.

• 
  Grasshopper (@FPL_Laylow) reported 12 minutes ago

  @OldSchoolRS Finally I'll be able to log on to the game, too many login attempts and I haven't even tried to get on....

• 
  Otter. (@LexOtter) reported 15 minutes ago

  @OldSchoolRS Babe wake up it's time for the yearly account security blog where they talk about the same issues that have not been fixed or anything even done about them since the first blog

• 
  Ur2Eazy_ImDADDY (@Ur2Eazy_ImDADDY) reported 17 minutes ago

  @RuneScape PLEASE fix the items kept on death screen, this is laughable how long it has gone on

• 
  Livey (@Livey_) reported 18 minutes ago

  @OldSchoolRS not sure how i feel about the linking multiple accounts to one login tbh? its gonna be weird knowing that the 35year old hacker with a receding hairline is gonna get access to all accounts if he just knows my dox

• 
  jamie (@jamieaqua61) reported 20 minutes ago

  @JagexSupport Hey when I try to log in to the game it says "Sorry, but your account is not eligible to play." What does this mean? I can't log in on mobile or anything either I don't understand. I looked at a post online and it says this is a small error for some accounts?

• 
  𝓛𝓪𝓛𝓑 (@LaLB__) reported 21 minutes ago

  @skill_specs @OldSchoolRS how the fk are yall having account problems? been playing for 20 years and never had any issues. sounds like a you problem and not account security problem

• 
  「 ♛ SkyZao ♔ 」 (@Skyzao1) reported 23 minutes ago

  @RuneScape @RuneScape why the game has fps lag or stuttering with this update ? can u guys check pls

• 
  Kaiser Kross (@CJER96) reported 23 minutes ago

  @JagexSupport There is a way of contacting you directly through an email? I think my account was unfairly banned and I couldn't find any way of contacting you to check my problem. Thanks in advance.

• 
  Ibrahim Wehbi (إبراهيم وهبي) (@IbrahimMWehbi) reported 24 minutes ago

  @RuneScape Favorite fix: - Tab as a shortcut for cycle targets Requests: - fix barricade timer on buff bar after time warp in HM Kerapac, time left would be 4s but after TW it resets - barricade: render 3 shields rotating around my character - resonance: prayer icon above the head glows

• 
  SelfPrep🇻🇪 (@UIM_SelfPrep) reported 25 minutes ago

  @JagexSupport @JagexAsh Already figured out, was a problem with my debit card and the security code because is now temporal one

• 
  Jazmine Sinclair (@JazmineSinclai2) reported 27 minutes ago

  @JagexSupport he told me i know to speak to someone from jagex directly with the issues im having

• 
  Bazz_Army 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🦁 (@Bazz_Army) reported 30 minutes ago

  @RuneScape THIS IS HUGE Multi-Login be amazing Now please make all offences appealable. Customers should have the right to defend themselves. Its time to end this nonsense jumping through hoops to get support Its basically 50% of people I interact with have poor experiences currently.

• 
  TheCaptainSlappy (@MyCaptainSlappy) reported 30 minutes ago

  @JagexSupport I did 2 weeks ago, in game, from my account. I received no response at that time. But I will again shortly. Thank you, Dorota, for excellent customer service.

• 
  Nathan (@NinjehPandeh) reported 34 minutes ago

  @OldSchoolRS "With our upcoming Jagex Account system, we’ll also be introducing the ability to link all your characters under a single set of login credentials too." Could this result in only having to pay one membership fee for multiple accounts?

• 
  Neferpitoes (@Neferpitoes) reported 34 minutes ago

  @OldSchoolRS Id really like to see the ability to change our login name and a better account recovery system before allowing multiple accounts on one login. Perhaps upload our ID or something and have to send a picture with a code when recovering? Just an idea but Id like to see them improved

• 
  Joseph2g (Flybox ) (@zoneofmasters) reported 34 minutes ago

  @OldSchoolRS Hopefully actions are made, this is a very serious problem for the game, looking forward to the stream.

• 
  imbhewed (@konam1z) reported 37 minutes ago

  @JagexSupport Well that’s a massive issue then, since I play osrs 90% of the time on mobile, and all the content I need to do causes the app the crash constantly and you don’t supply enough characters in the report for me to explain anything in detail. 👍🏼

• 
  Ffamran (@FfamranJenova) reported 39 minutes ago

  @OldSchoolRS how many years will this take then and no login change to go along with linking accounts?

• 
  Aubury (@AuburyFox) reported 45 minutes ago

  @OldSchoolRS I can't wait for runes to crash more than 60% in value. Maybe with all the pandering to ironmen you can just not poll people that play the game normally. If you wanna play a restrictive game-mode voluntarily, don't complain that charging end game items is "slow".

• 
  bloop (@blooprs_) reported 46 minutes ago

  @JagexSupport @ColesieTV Having the same issue. Called ISP with no results, reset router, followed the above steps. This is getting ridiculous.

• 
  Jazmine Sinclair (@JazmineSinclai2) reported 48 minutes ago

  @JagexAsh im still having issues with my account been unlocked im supplying infomation all the way from day dot of account creation, and payment infomation, jagexsupport isnt any help, i need to speak with a human about this in privet message, can we organise something! cheers!

• 
  George strong (@TswataUmar) reported 54 minutes ago

  @78f894dd36c54ab @JagexSupport Message recovery_service01 on Instagram they can help you fixed all hacked account issues such as ip and location

• 
  Mod Boko (@JagexBoko) reported 57 minutes ago

  @MtbMagic @OldSchoolRS Internal service work only im afraid :*( something like that we'd annouce!

• 
  Elon (@VivaLaMusk) reported 59 minutes ago

  @JagexSupport Hi! My login name got "wiped" how do I get a new one so I can play again?