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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (71%)
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Online Play (21%)
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Matchmaking (7%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Redwood City |
Online Play | |
 Sumaré |
Sign in | |
 New Plymouth |
Sign in | |
| Peoria |
Sign in | |
 Cardiff |
Sign in | |
| New Plymouth |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Gaylexus WithLightsOnBottom
(@gaylexus) reported
@JagexSupport I'm having Trouble logging in osrs
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christy tesnado
(@christytesnado) reported
@ItssWatkins @JagexSupport You can inbox Kelvin_limit on Instagram he's going to fix this problem which is similar to my friends own problem last week, just send him a dm.
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Sylvie TELLER
(@sylvie_teller) reported
@blakley_dustin @JagexSupport My account also got a permanent ban and support did nothing to help , not until I reached out to @SUPER_UNBAN on Instagram who helped me recover back my account . I confidently recommend his service
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Bananaman153487
(@bnpananaman1987) reported
@PigaOnFight @OldSchoolRS Client integration is one. The other problem they will probably discontinue the Java client at some point, effectively killing off runelite and third parry clients
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sud
(@a8da671941) reported
@Pleasehelpmejgx @JagexSupport I was struggling with the same issues right now but I was told to file a report to their management support, Clifftech1 on Instagram and it was rectified few minutes ago
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Mikey Cobb
(@MikeyLeRoyC) reported
@AlexCoster94 @JagexSupport My account also got a permanent ban and support did nothing to help , not until I reached out to @SUPER_UNBAN on Instagram who helped me recover back my account . I confidently recommend his service
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Skilor
(@OsrsSkilor) reported
@JagexSupport i recently got a jagex account but when i try to login with these details on the jagex launcher it tells me invalid details. While it does work when i login on the webpage, how can i play on the accounts i added on the jagex account?
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Skilor
(@OsrsSkilor) reported
@JagexSupport Found the problem, i had to remove the individual characters before i can add the jagex account on it
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Mod Lyon
(@JagexLyon) reported
@RickyA152012 @JagexSupport Your account wouldn't be locked for receiving several emails. Whatever is going on seems to be something specific to your activity or devices, internal testing and thousands of others are doing this with no trouble. I'd suggest again you message @JagexSupport for assistance.
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GodlyLuigi
(@GodlyLuigi1) reported
@JagexSupport #osrs I tried logging into my account after about a year not playing and the login immediately placed me on tutorial island. I can still check high scores for the account name and see stats and am using the correct email.
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Triqkii The_Cloud_Kid
(@triqkii) reported
@TheBrownBaba @TheMasterOfLuck @OldSchoolRS As also shamanism seems like it's trying to be the "quick" fix for the remainder of skills, like gathering specific monster parts, this sounds like Hunter and slayer, bonus armor stats? This sounds like smithing, poltices? Herbalore/ and maybe cooking.
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poisonsnake12
(@poisonsnake12) reported
@JagexSupport I've set up a Jagex account which has 2 of my characters linked. I have the details to log into it on the website but when I try to use those details to add an account to the jagex launcher it says my login or password was incorrect. How do I add my jagex account?
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Terry
(@terry_josey1) reported
@JordanCornthwa2 @JagexSupport I was struggling with the same issues right now but I was told to file a report to their management support @Refundhelpsec on twitter and it was rectified few minutes ago
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Mynheer
(@Mynheer_RS) reported
@Rocknshooting @OldSchoolRS I’ve been in Gielinor since 2001, so seeing the game go through the same exact cycle a second time would be… disheartening at best. Taming leads to the same issues that summoning brought, but pet mechanics always have bad or at least ill effects on a games integrity as a whole.
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m
(@alhawimah661771) reported
@osrs_rune @JagexSupport You can inbox Kelvin_limit on Instagram he's going to fix this problem which is similar to my friends own problem last week, just send him a dm.
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Whydoihavetocomehereforaccounthelp
(@Pleasehelpmejgx) reported
@JagexSupport my first login attempt in 10 hours and it says "too many login attempts" .... why????
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Kumakisu
(@kvmakisu) reported
the first step to getting good is admitting you have a skill issue I am not good at runescape bossing
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La Kesha
(@lakeshalp04_) reported
@FaithOfZaros @JagexSupport I had similar problems, l've made several appeals to support system over and over but no help was rendered until I was referred to @midas_tech8 on Instagram they helped me fix my account they can help you too.
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Ricky A🇪🇺 🏴
(@RickyA152012) reported
@JagexLyon @JagexSupport So I was just wanting to make you aware that first of all this was a problem, but in the mean time the qork around if a user gets stuck trying to log in to mobile after converting to jagex account, they should delete the app data on andorid, they will in turn be able to log in!
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Cristhian_TheDaimyo😔
(@CJRosadoDiaz) reported
@JagexSupport quick question. So i recently made a new RS account which i linked to my email but when i try login in to the account it says i need to validate the email but ive been trying to get an email to validate but I haven’t received anything and i have all folders on email
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kdhshaidisej
(@osrsplayer69) reported
@JagexSupport I upgraded my account to the jagex account. But it won't let me sign in on the new log in credentials for the jagex account.. what is going on .
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Tinaa Hackks
(@tinahackss) reported
@vegateef @JagexSupport @JagexAsh Why not send me a direct message i can help you fix this okayy
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Amer
(@4m3rr) reported
@JagexSupport @JagexAsh @JagexKieren I travel a lot which is probably why I'm getting denied. Everyone who has had this issue told me I must recover from a computer/IP I use the most but every few months I'm in a totally different country. Please help me get my account back I'm providing all the right information.
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Randy Capatina
(@CapatinaRandy) reported
@JagexSupport @OldSchoolRS @RuneScape I've encountered a game bug while wildy slaying and I tried Googling a solution to reach out after your websites automated assitant couldn't help me and when I try to type issue in game the report game bug box keeps closing when I type issue
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funny and interestin
(@makeyousmyle) reported
@JagexSupport Your customer service team is trash. My accont is 20 years old... i have been trying to get help with a consistant hacker on my account. i lost everything over a month ago... Nobody at jagex seems to give a **** about a customer of 20 years. This is an absolute joke
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juan rodriguez
(@sycko311) reported
@Pluto88 @JagexSupport Hit up Allenfixer on instagram instead of wasting your time here support won’t help I’ve had this issue before he helped me out
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Lil Tweety
(@wren_birdman) reported
@Kukki4u Reagent trading would only increase this problem, people would just bot farm rare materials and artificially drive up the markets and make it nearly impossible to trade for anything without a bot yourself. Same thing happened in RuneScape sadly
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christopher
(@ilove67mustangs) reported
@TheDogBoy5 @JagexSupport Well sometimes accounts get wrongfully banned, this might be a clear misunderstanding or a glitch, but support does nothing about it. When my account got banned, no one helped me, luckily I got reffered to #bestman_techs on Instagram, he helped me unban my account
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Languishing
(@LanguishingRS) reported
@JagexSupport @JagexDoom @JagexAsh Not sure who else I can tag. I'm still logged in on 2 accounts associated with the jagex account so it's not any my actual account issues but purely just a Jagex Account one.
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De1dara
(@Ivan76928374) reported
@JagexSupport is there any plan to fix the RuneScape 3 linux installation? Currently Rs3 is not installable using the official linux guideline.