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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (67%)
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Online Play (27%)
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Game Crash (7%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Braço do Norte |
Sign in | |
 Saint John |
Game Crash | |
 Valencia |
Online Play | |
 Redwood City |
Online Play | |
| Sumaré |
Sign in | |
 New Plymouth |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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WIK I
(@RsnWik_i) reported
@RuneScape How about fix the normal mode keep crashing 🙁
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RODDENTRABBIT\CHECK PINNED PLS!!
(@bahyyihisme_1) reported
@Joe74568538 @JagexSupport It also happen my account for 2month and I tried contacting support service but they always gave me a robot reply so i got in contact with @Recoverycenter6 on Twitter they were the one who got me back into my account they will help you with your account
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Bishop
(@LeonLee274) reported
@JagexSupport Hello I recently tweeted at you relating to an issue with purchased bonds and I've sent in a ticket but it's been over 7-10 days since any reply. My Reference is #3474733 would love to get a reply. Thanks =]
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Jitesh
(@jiteshkatil) reported
@LividVengeance @JagexSupport Dm @legittoolz ASAP he help me solved my problem when I have similar issue with my locked account. His good and fast.
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Chandler Hunter
(@chandlerehunter) reported
@JagexSupport Please do something. It’s been 84 hours and still nothing from the support team, and no resolution to my membership and account issue… now what? #Runescape [3484820][3484808]
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Powell rhony
(@Gentle_Bahd_Guy) reported
@LuisArthurBr @JagexSupport i have this similar issue , but CHROME_CYBER on Instagram was being recommended to me and my account got unbanned by him.
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Bob Stirling
(@RSSabob) reported
@RuneScape @TheRSguyy There’s people with 60+ kc already, fix that bug will you…
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Danique
(@daniquemossink) reported
@SingularityJosh @JagexSupport Go inbox cyber_ethics99 on Instagram My account also got hacked and support service aren’t doing anything about it, he successfully retrieved my account, he’s legit and reliable.
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RhodeyCommand
(@RhodeyC) reported
@JagexAsh @JagexSupport Still waiting for a week no on a response to ticket #3484639. You guys got my payment but are refusing to reply to me. Never had a company take this long to get back to me regarding a payment issue this is ridiculous. HELP ANY1?
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Natascha Richardson
(@NrXch) reported
@JagexSupport is normal not to be able to sign in with your email and password? I’ve always used username and pass because my account is so old.
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Dalton
(@Baron_Dalten) reported
@JagexSupport Hey I was just banned for real world trading on a new ironman account, I think using a vpn might have caused it, any way to fix this?
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Andrew
(@LividVengeance) reported
@JagexSupport I've tried doing that several times but the account remains locked. That's my issue.
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LootShark
(@Alexwigg1) reported
@RuneScape fix your **** *** game this lagg is literally impossible to play with
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Powell rhony
(@Gentle_Bahd_Guy) reported
@chocob01 @JagexSupport i have this similar issue , but CHROME_CYBER on Instagram was being recommended to me and my account got unbanned by him.
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Ryan Mackay
(@Spiderpig722) reported
@JagexSupport My account has been clean for 10 years. This is devastating to come back to this. Because if its denied then I know full well there's an issue with the ban as I've been inactive on my part. I'm losing my mind at this. Over 10 years potentially could be lost 😔
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Stephen Griffin
(@booie24) reported
@JagexAsh @OldSchoolRS is there a problem with group storage? Feel like I'm losing items sometimes? Know anything of it?
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Blake Arnold
(@Blake_Arnold11) reported
@JagexSupport Hello dawid, thanks for replying so soon! Being on mobile mostly, I don't have to input my login but trying to do the two step authenticator I accidently signed out! Now I can't for the life of me remember the email I used, I'll know the password, username..etc. Any help please?
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Travis Alex
(@TravisAlexPhoto) reported
@JagexSupport Hello, thanks for the response. This does not solve my issue. I don't even know if I was denied as I don't have access to my original email associated to the account. The authentication process doesn't work because I don't have access to my original email or the codes.
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Osoreta
(@Osoretta) reported
@RuneScape Fix the Prepaid card purchases from being rejected, been trying for days with a brand new card and still nothing even contacted support nothing, fix this before Dxp this is bullshit.
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Alexander Lich
(@Alexus1000) reported
@RuneScape @TheRSguyy Better fix the bug already…
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sydredhead
(@sydredhead) reported
Anyone else mentally ill and playing RuneScape to cope with your IRL problems? Asking for myself.
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Travis Alex
(@TravisAlexPhoto) reported
@JagexSupport Thanks for the 2nd response. I am unable to get past the authentication process which is the main issue. I do not have access to my authenticator codes from my original phone. Is there any other way around this? Like I said, I can provide almost every detail for the account.
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RhodeyCommand
(@RhodeyC) reported
@JagexSupport @Jagex @JagexAyiza I have an issue with a payment in ticket # 3484639 and I still have received no response after a week of waiting. This is ridiculous having to wait this long with no reply. Can someone please help me get eyes on this?
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Shane
(@swhips24) reported
@JagexSupport I did that and still no fix
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🌸nu
(@djdjjddjidif) reported
@tommy85299946 @JagexSupport It also happen my account for 2month and I tried contacting support service but they always gave me a robot reply so i got in contact with @Recoverycenter6 on Twitter they were the one who got me back into my account they will help you with your account
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👑 Eliatrope King Yugo™
(@Eliatrope_Yugo) reported
@RuneScape @JagexSurma meanwhile ful anima not dropping from enemies in the sewers or in arena even people who fully upgraded not getting tradeable anima making it hard to finish my ring upgrades please fix
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Lenal Pual
(@LenalPual) reported
@RoxusV2 @JagexSupport My account also got hacked and support service aren’t doing anything about it, so I contacted cyber_spar01 on Instagram he successfully retrieved my account, he’s legit and reliable.
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Roxus
(@RoxusV2) reported
@JagexSupport Pretty much just have a question in if it's possible to get items back if my account got hacked? I had all the security stuff, I didn't login for a few weeks (health stuff) I login today with twitch prime rewards and all my stuff is gone. Didn't get emailed about anything.
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Powell rhony
(@Gentle_Bahd_Guy) reported
@chandlerehunter @JagexSupport i have this similar issue , but CHROME_CYBER on Instagram was being recommended to me and my account got unbanned by him.
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Powell rhony
(@Gentle_Bahd_Guy) reported
@Thouforsaken @JagexAsh @JagexSupport i have this similar issue , but CHROME_CYBER on Instagram was being recommended to me and my account got unbanned by him.