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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (70%)
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Online Play (25%)
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Game Crash (5%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Sign in | |
 Upton |
Sign in | |
 Heidelberg |
Sign in | |
| Scunthorpe |
Sign in | |
 Charlotte |
Sign in | |
 Belo Oriente |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Tate
(@Tateyyyyyyy) reported
@RuneScape PLEASE HURRY UP AND FIX THE GRAPHIC SETTINGS GLITCHES! GAME IS LITERALLY UNPLAYABLE
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Fred_hacks
(@Fred_hacks01) reported
@MattExst @xToYSoLDiieR @OldSchoolRS If you have problem with your account being banned or hacked .. kindly send me a DM for quick recovery
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James
(@James_1579) reported
@JagexHelpSamo @JagexSupport @RuneScape Several people are having the same issues, it only happened after today’s update. It is game breaking, and you can’t change any graphics settings. Please look into it. Also my screen looks very blurry
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PrisonedFate
(@PrisonedFate) reported
@xToYSoLDiieR @rstdbnz123 @OldSchoolRS Luckily, this very easy to fix. You just have to submit a request to have your account looked over. Answer some questions, then it's submitted. A day (the average wait) later, you'll recieve an email from one of the mods.
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Xonuu
(@RemcovdBroek2) reported
@Jagex anyway i can get in contact with you. There seem to be a problem with my runescape account, i cant log in, even after resetting the password
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Noah Streams Sometimes
(@TFS0ul) reported
@JagexSupport My menus are severely bugged out. I cannot fix any of my graphics settings at all. Whenever I change a setting, it instead changes the setting before it. Render resolution is now stuck at 50%. Help!
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Ling_01
(@Mr__Ling) reported
So the settings are broken @RuneScape and when I try to change them a warning pops up and can’t exit the warning in the lobby @JagexSupport
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MuncherKid
(@MuncherKid) reported
@JagexSupport I had problems purchasing Premier Gold, and now it's unavailable. Any way for me to still purchase it?
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Ken Hazleton
(@HazletonKen) reported
@RuneScape hmmmm seems to make my ipad crash every time I obtain an artefact! bug reported in game when I was in long enough to do so
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D3V¡N
(@T3H_R34L_D3ViN) reported
@JagexSupport Hi, I'm having trouble loading the yak track, it keeps shutting down my client. I'm on a low end laptop in compatibility mode. Just tried rebooting fresh and it still closes it. Any suggestions ?
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Eric
(@FeverishEricito) reported
@RuneScape Fix the elite dungeons bug
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Mie
(@Osxgeekgirl) reported
@RuneScape Will it fix the 50 mil in game currency you stole forme my husbands account?
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Fire Hive
(@Fire_Hive_) reported
@JagexSupport @JagexSupport Please fix your website so I can log in
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Matthew LeBleu
(@MatthewLeBleu) reported
@JagexSupport @JagexSupport I already went through all of these steps and have secured my account moving forward. I'm asking if Jagex support can please look into the issue, not troubleshooting to recover my account or security recommendations.
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Piffshotta
(@piffshotta) reported
@RuneScape Will this fix the memory leak that occurs everytime you log out on the client
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Shaun
(@shaun___97) reported
@JagexSupport I'm playing on mobile on a Samsung galaxy note 20 ultra I'm having problems iteams are not showing in my inventory and my bank if I hold down on the space it shows the name of the iteam and it don't show how many of a iteam I have at all in my bank or inventory?
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Richard Gorman
(@_richardgorman) reported
@JagexSupport I'm still waiting for some help. Is it possible to speak directly with an actual person about my issue?
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Mariangeles
(@Mariang27270620) reported
@JagexSupport I would like to have my case evaluated please, since the same thing happened to an acquaintance and when he exposed his problem here, his account was returned to him, I had two years with my account without having any problem.
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Richard Gorman
(@_richardgorman) reported
@JagexHelpFrost @JagexSupport Here is where the problems start. I was a child when I moved and nobody can remember which month. What's alarming is that my password change requests are going out to some other email.
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Dan | ToY
(@xToYSoLDiieR) reported
@MattExst @OldSchoolRS Definitely an error unless using Runelite is against TOS, but yeah i considered that too thank you
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Richard Davis
(@richarddavies_4) reported
@zcaruana @JagexSupport Send a message to hacker_greatab on Instagram I had the same issue with my account being hacked he helped me figure it out so this and thank me later
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Kestas N
(@Kestas_N) reported
@OldSchoolRS Any plans on improving the quality of the servers/ adding more or whatever to make them lag less during peak time?
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Skillertvv
(@Max00568559) reported
@JagexSupport I have this account called Aaqu138 i cant access onto, I know the login but it doesnt accept that name. I remember what stuff I have and all. Please help
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Megative
(@Megative3) reported
@Seaniii @OldSchoolRS That's the issue. Why 1 defence tier has ranged armour as bis defence bonuses when melee is the one at it on 40 and upward from it? I know it is been like that for years but so have many other things what will be nerfed or buffed as well.
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Xonuu
(@RemcovdBroek2) reported
@JagexSupport @Jagex anyway i can get in contact with you or can you chekc a few things. There seem to be a problem with my runescape account, i cant log in, even after resetting the password
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Xonuu
(@RemcovdBroek2) reported
@JagexSupport @Jagex Anyway i can get in contact with you by mail orsomething. Or can you check a few things. There seem to be a problem with my runescape account, i cant log in, even after resetting the password. Rsaccount name: 69696neo/Xonuu Would be much appreciated.
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Sjoerd
(@hfdsshjjb) reported
@JagexSupport HI! My friend has a problem. He can log in into his account but the problem is he cant disable the authenticator because he doesn't have access to his mail anymore because the email has been deleted. How to fix this?
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Matt | Exst
(@MattExst) reported
@xToYSoLDiieR @OldSchoolRS Hmm, I hope you can get it back. If it is in error they should give it back. Good luck, you can always try reddit if you struggle to get a response
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Chelsea Kuepers
(@ChelseaKuepers) reported
@RuneScape I purchased bonds to unlock Premier rewards, but since Yak wasn’t working for me when I redeemed them, I got nothing. At all. Lost 58m. Can you fix this?
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Jordan Strieb
(@jordan_strieb) reported
@mdcbennett @RuneScape Have you found a solution for this yet? Having the same issue..