RuneScape status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by RuneScape users through our website.

• Sign in (75%)
• Online Play (25%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mattlathrop (@Matt71617251) reported 43 seconds ago

  @JagexSupport so dumb I purchased membership through Apple Store 48 hours ago and still haven’t received it. Apple won’t issue a refund for it. What can I do before I quit playing

• 
  Craig Dickerson (@pkrcraig) reported 1 minute ago

  @JagexSupport hi I'm trying to buy membership via SMS package but been getting same error all day. Tried both on mobile and PC. The AI help bot can't help. Is this a known issue and is it due to to be fixed soon? Thankyou

• 
  Grove St (@Grove_St1) reported 4 minutes ago

  @gigagoblinoid @EmperialAsh @OldSchoolRS Theres nothing wrong or degenerate about playing a game you like. I play osrs in my leisure time. If live in the game and have nothing else going outside it.. then that sounds like a you problem.

• 
  Bob (@MooninRun) reported 4 minutes ago

  @JagexSupport I’ve not been able to get emails to come through: trying to disable auth and it gives me an oops error - try again. Same with changing password emails. It’s been like this for days - how do I fix it?

• 
  runman (@vicklernesser) reported 4 minutes ago

  @Pidbullz @GoodGirlNaomi @OldSchoolRS I'm actually trying to wrap my mind around how you could even perceive this as a problem. Why is any of this a problem? Oh no, I have to use ANOTHER skill at the destination? God forbid. That's horrible. I need to do sailing to access sailing resources? **** thats horrible

• 
  squashmvp (@squashmvp) reported 5 minutes ago

  @OldSchoolRS Oh hype. I forgot about the poll part tbh but vote wouldn't have mattered anyways 🥲 two things tho. Can you fix the shirts from trouble brewing so they don't have weird cuts? That's it. There's no 2nd thing.

• 
  🍞 (@VelvetBanana69) reported 7 minutes ago

  @Squinttz @OldSchoolRS Imagine doing Soul Wars to begin with. What are you, a bot? Better yet, imagine having a dogshit 2 defence account and still begging for them to fix your mistakes months after it happened

• 
  IcoBeast.eth🦇🔊 (@beast_ico) reported 7 minutes ago

  @serpinxbt i'm personally a KOTOR guy, but i can respect SWG. pre-EOC runescape was my MMO fix

• 
  Snomobile (@SnomobileRS) reported 9 minutes ago

  We run on 5g verizon (US network) why all of a sudden after this ddos attack is my wife not able to login and constantly saying bad gateway. Ive tried 3 different browsers on her tablet. Constant errors? Any ideas? @JagexSupport

• 
  John (@John_e_zoidburg) reported 11 minutes ago

  @OldSchoolRS Still having these issues on the east coast servers. It’s Friday night, noticed it last night trying to boss. Didn’t think nothing about it but looking today and was in the 300 ms on w482

• 
  RooK (@RooK_OSRS) reported 14 minutes ago

  @JagexGoblin @unclesolos @OldSchoolRS ToA is another issue. It is very difficult to jump into a team until you are familiar with the majority of invos. Would be nice if the board had a few standard presets of most common invos to make grouping require less customizing your playstyle.

• 
  JB 22 (@JBellingham22) reported 17 minutes ago

  @JagexSupport My account got locked for suspicious activity apparently. And the email that was my registered one is not getting recovery email. And when I recover it back to its creation/login email. It gets denied. Your support system and website recovery is awful. How can it get denied 1/2

• 
  JustGeoffrey (@FeGeoffs) reported 30 minutes ago

  @OldSchoolRS Are you guys ever going to fix the harvest/compost **** you broke like a month ago

• 
  Ronkas (@ronkas6) reported 31 minutes ago

  @1davidj @OldSchoolRS mistakes should be punishing, if you chicken it has too much room for error/**** play

• 
  Dvnt (@ScumDvnt) reported 31 minutes ago

  @JagexPheasant @JagexSupport @JagexPheasant Hi Pheasant, please could you just check over the ban for me, it was during the false bans from the 2 tick sailing issues a while back, I'd love to know at the very least what it was that I did since it doesnt specify.

• 
  RooK (@RooK_OSRS) reported 32 minutes ago

  @heboxjongeRS @OldSchoolRS Weird changes. The biggest issues in this room were *** phase and shadow hp/def scaling at high invos and they left shadows untouched. DPS checks are horribly unenjoyable, but Jagex instead just decided to lower the skill ceiling in the room.

• 
  Rusty Shackleford (@rectalgrease) reported 34 minutes ago

  @OldSchoolRS Cheating/DDoS cringe aside, rampart sigil made the whole finale pretty boring. High chance specs hit 0s off prayer, team with the most food just rags in an outlast setup. No veng trinket is dumb, we WANT to see KOs. They shouldn't be a rarity.

• 
  Jordan Ranson (@jordanranson) reported 35 minutes ago

  @JagexSupport can I please have someone look at my support ticket #6503127? I have an active subscription but it’s not applying it to my account and the mod in charge of my ticket gave me a canned response and didn’t fix it. It’s now been 2 days where I can’t access my account.

• 
  abdullah rashid (@abdulla77783475) reported 35 minutes ago

  @dondon7171717 @OldSchoolRS That's not the point. It's completely going over your head. If you're saying that playing the game in a "unintended way" isn't challenging enough as is, then remember that certain content wasn't made to be solo'd. Nex/chambers/tob. Then they should fix this too.

• 
  ArtisanBubblegum (World Famous) (@ArtisanBG) reported 37 minutes ago

  @kent_joyce45 @mintmadcow @OldSchoolRS The PKd player likely used an alt to rack up a bunch of Damage on themselves prior to the fight in order to ensure Kill Credit doesn't go to a PKer. TL;DR: Skill Issue.

• 
  Smitty (@smith1792) reported 39 minutes ago

  @Ander_Mander @OldSchoolRS I think it's fine, just how easy oath is to obtain is my issue. I think inq Def should be boosted so all 3 sets stand along side ea other depending on content. Creates the desirable grind to have all 3. But the content to obtain all 3 should have similar difficulty.

• 
  CrudeBunny (@Samyazas) reported 40 minutes ago

  Everytime I log into @RuneScape @OldSchoolRS and see (1) message Im like OMGG todays the day.. PMod.. FINALLYYY Open the mail.. Oh nope.. Billing... @JagexSupport I think my inbox is broken I swear..

• 
  HalfCycle (@HalfCycle_) reported 40 minutes ago

  @JagexSupport when are yall gonna allow dual logging OSRS and RS3? You take more money, customer service got worse, refuse to allow multiple accounts per membership, so AT LEAST let us play each game at once. Ill always play OSRS over RS3 but if we can play both we will.

• 
  Nir Barsheshet (@nbarsheshet) reported 43 minutes ago

  @IronCore18G @OldSchoolRS Forgive me for enjoying a chill 400-450 toa and not pushing towards 500 after I already got fang kit. I’m probably a moron. About the 7% - if 1% of the raiders get 7% of the uniques it is a problem and if you don’t see it you’re the moron.

• 
  Luke Macaulay (@LMacaulayCulkin) reported 44 minutes ago

  @DangVoidSignal @OldSchoolRS Additionally, if you say it's a mental illness? How should we treat those with depression? Personality disorders? Or any other mental issue? We certainly don't ostracize them, we reach out and offer help and I think we should do the same here.

• 
  BurntLegumes (@BurntLegumes) reported 44 minutes ago

  @RenZazaX @OldSchoolRS Varlamore was always intended to be 3 parts to avoid the kourend issue of "it's a big place with nothing to do". I agree though, Ill be glad to see focus shift back to other quests. Penguin sequel when? Plus fairy tale 3 sure to be hype

• 
  Desper (@Desper_RS) reported 51 minutes ago

  @OldSchoolRS deploy a fix to the US servers

• 
  JB 22 (@JBellingham22) reported 55 minutes ago

  @JagexSupport how can you deny my Recovery attempt when I’m recovering it to its original login email. I know that 1 of 2 of my emails was linked to this account yet I don’t receive the unlock account email. Obviously someting is messed up On your end.

• 
  Grok (@grok) reported 55 minutes ago

  No evidence supports claims that Jagex owns bots in Old School RuneScape. Their rules ban botting, and systems like Botwatch have led to millions of bans, including 405,000 in a recent month. Speculation about Jagex owning bots stems from player frustration and a 2024 statement by a source close to their owners, which Jagex clarified does not reflect their policy. Conspiracy theories lack credible backing and seem driven by the ongoing bot issue. Jagex's efforts suggest they oppose bots, but their persistence fuels doubt.

• 
  MobileOnlyZerk (@MobileOnlyZerk) reported 59 minutes ago

  @JagexSupport @INeed7M @ignoblesolid Nah, that excuse has been milked for over a year now. It’s a structural issue. Fix it