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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (64%)
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Online Play (27%)
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Game Crash (9%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Sign in | |
 Upton |
Sign in | |
 Heidelberg |
Sign in | |
| Scunthorpe |
Sign in | |
 Charlotte |
Sign in | |
 Belo Oriente |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Matthew Martin
(@TisSilent2) reported
@JagexSupport I know i'm compliant to game rules, but there is no shortages of false bans, i just found out this exists i was going to say no customer service
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DAN🫶
(@DANIELI72411668) reported
@toobadRS @JagexSupport I had similar issues a week ago and the support system couldn’t get it fixed but I was fortunate to meet #allenfixx on instagram he helped me fixed it you should send him a message
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Ann
(@pacific616) reported
@Batch_Bear @JagexSupport Send a message request to #allenfixx on Instagram he will help you out I’ve had this issue before and support couldn’t do ****
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swade
(@Emma_lee202) reported
@JonnyMckie @JagexHelpFrost @JagexSupport Waiting on support won’t change anything cause its just some bot programmed to send you messages that aren’t useful I suggest you send a message request to #allenfixx on instagram he helped me resolve same issue a week ago
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Matt Nightingale
(@616Nightingale) reported
@JagexSupport with the new update every time I look at a Wiki page or check a text the game freezes when I switch back to the client on Old School RuneScape mobile forcing me to close the client and re-log. FIX THIS ASAP, it's making the game almost unplayable on mobile.
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DAN🫶
(@DANIELI72411668) reported
@DanielleEvs98 @JagexSupport They don’t care about their customers obviously why not hit up Allenfixx on instagram he was the one the helped me when I had this issue
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Ed
(@Ed80361116) reported
@JagexSupport please I’m having trouble getting my account back, it was yet hacked this weekend, I tried recovering twice but it was denied, whoever took it was able to change the email on the account, I have a two step auth on my email so I know they didn’t hack the email.
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kingT
(@t_o_b_e__) reported
@Batch_Bear @JagexSupport No positive response will come from their support I can bet I got mine fixed by #allenfixx on instagram when I had this issue you should send him a message request right away
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Cornelius VanWezema
(@CorneliusVanWez) reported
@JagexSupport When click on the link, it asks me to login, I type the correct login info, but then it asks for the authenticator code. I don't know the original email I used to creat the account, so I can't recover it.
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Ann
(@pacific616) reported
@Fr0z3n_3lm0 @JagexSupport They don’t care about their customers obviously why not hit up Allenfixx on instagram he was the one the helped me when I had this issue
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kingT
(@t_o_b_e__) reported
@DanielleEvs98 @JagexSupport Hit up Allenfixx on instagram instead of wasting your time here support won’t help I’ve had this issue before he helped me out
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lanrhy
(@lanrhyy) reported
@_KieronTaylor @JagexSupport I had similar issues a week ago and the support system couldn’t get it fixed but I was fortunate to meet #allenfixx on instagram he helped me fixed it you should send him a message
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Ann
(@pacific616) reported
@DanielleEvs98 @JagexSupport I had similar issues a week ago and the support system couldn’t get it fixed but I was fortunate to meet #allenfixx on instagram he helped me fixed it you should send him a message
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Tooo Smokey
(@ToooSmokey) reported
@JagexAsh I can’t sign into mobile, when I hit continue with RuneScape account, it creates a new account? No option to sign in.
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RSnoobexe
(@RSnoobexe) reported
@JagexSupport Hi Eliza. The automated help system isnt reliable as stated in my first message. I cant get into the email associated with the account. I know my osrs login credentials. Can i prove my login info with a jagex mod somehow? We keep going in circles..
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Gogla
(@BoldGogla) reported
@OldSchoolRS fix the servers !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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Dutchgamer🇳🇱🎮💡🔌⚡
(@Dutchgamer86) reported
@OldSchoolRS No ty. Just fix the ******* chat.
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Wilson Embee
(@nemaral3ardy) reported
@Shibby90441 @JagexSupport @JagexTwisted You got banned ? Just send a message to #CYBERNETIC01 on Instagram. he’s a pro in unbanning service. I recommend them
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Wilson Embee
(@nemaral3ardy) reported
@TylerCo28690883 @JagexSupport You got banned ? Just send a message to #CYBERNETIC01 on Instagram. he’s a pro in unbanning service. I recommend them
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CarbonDated
(@dated_carbon) reported
@JagexSupport Dorothy the issue isn't the denied request, it is having the support link sent to my email which is not in use. I cannot remove the authenticator because there was not an email linked to the account.
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2nd Base
(@OSRS2ndBase) reported
@AltFancy @Ket_omgRS @OldSchoolRS Haha since when has practicing PvP not included dying a lot? Since when has practicing anything PvM-related not entail dying a lot? Since the PvP Arena and LMS are literally risk-free, dying is no issue whatsoever. Just confused by this whole sentiment ma dude. No hate
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Chris Dragon
(@chrisdragon910) reported
@RuneScape please make bone crusher work on the new burnt bones the relic works fine but bone crusher doesnt why? please fix that
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Emma
(@Amethyst_osrs) reported
Anyone else having issues accessing the RuneScape website? I can’t access the site and the application isn’t working. Also runelite isn’t working either for some reason or their website? I thought I was having internet problems but that doesn’t seem to be the case :/ pls help lol
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Byrne Phillips
(@ByrnePhillips) reported
@DanielleEvs98 @JagexSupport Sorry about that, I had the same issue with my Facebook in 2019 but I had @sapphireTechV3 help me out, he could recover your gaming assets
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john the fan
(@jbonbelair) reported
@RuneScape 138 combat, 120 in all combat skills, Virtus armor, Nox staff, vamp aura, ammy of soul or... Aside from the lag which is bad even with low draw and full cashe, I get hammered, by the first demon most food is gone. BOB to. I am a combat noob
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Peace Keeper
(@PK_Blane) reported
@JagexSupport @Proxii @JagexQuill Wanted to play yesterday before fireworks but the mess still hasn't been fixed. Please make getting good support better and fix the Blonddunce & Herno Noirem accounts. Read my other Tweets if you haven't to get caught up. Tweet/email anytime.
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G
(@rotsmoker77) reported
@OldSchoolRS fix servers or stfu ty
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Z_War_Time
(@Z_War_Time) reported
@JagexSupport literally the worst customer service ever, McDonald’s does better. Honestly unban the innocent people like me stop killing a dead game.
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last go
(@lastgo74715806) reported
@JagexSupport Hi support, I have sent in another appeal with no response…. My account “NevrSpoonSht”perm banned for the client use… and I still have gotten no help through the support or through the “appeal ban” this was my accounts first ban can you please fix perm to 2 weeks.
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kingT
(@t_o_b_e__) reported
@toobadRS @JagexSupport No positive response will come from their support I can bet I got mine fixed by #allenfixx on instagram when I had this issue you should send him a message request right away