RuneScape

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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

Problems in the last 24 hours

The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

RuneScape Outage Chart 03/24/2026 09:50

At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by RuneScape users through our website.

  1. Sign in (67%)

    Sign in (67%)

  2. Online Play (13%)

    Online Play (13%)

  3. Game Crash (13%)

    Game Crash (13%)

  4. Glitches (7%)

    Glitches (7%)

Live Outage Map

The most recent RuneScape outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesSan Francisco Sign in
United KingdomManchester Sign in
United StatesUrbandale Sign in
AustraliaSydney Sign in
United KingdomUpton Sign in
GermanyHeidelberg Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

  • SlantSupertramp Slant (@SlantSupertramp) reported

    @lxynuh @OldSchoolRS I can't even get to the login screen on mobile. 2 days now. Rip.

  • TickTackVzla Jesus (@TickTackVzla) reported

    @JagexSupport i tried account recovery but it get denied. im not asking to access to my account email or password as i do own them and have access to it. just got my phone broken no access to Auth and when i try to disable it jagex Sent an email that never never Arrive!

  • Happy_Crypto_Me Happy_Crypto_Me (@Happy_Crypto_Me) reported

    @JagexSupport I am sorry but this does not help my issue. I appreciate the reply tho. Is there any way I can email support directly where I can state my case including details like username/email in a more private area as opposed to here on Twitter? At least confirm if my account even exists

  • lorettabella56 Bella (@lorettabella56) reported

    @McCh1ckenLegs @JagexSupport I will advise you Visit @scott_codes on instagram, they got my account recovered Recently .they can fix yours too and they’re 100% legit.

  • Tamyna13 Tamyna (@Tamyna13) reported

    @JagexSupport a player used a glitch with the group boss to teleport me to the wilds instead of ed3. I lost everything due to a glitch. It's totally unfair that players exploit bugs to harm other players. lost all my pvm gears ....

  • Tamyna13 Tamyna (@Tamyna13) reported

    @JagexSupport a player used a glitch with the group boss to teleport me to the wilds instead of ed3. I lost everything due to a glitch. It's totally unfair that players exploit bugs to harm other players. lost all my pvm gears .... can you do something?

  • Michael26165632 Michael (@Michael26165632) reported

    @JagexSupport And I don’t have connection issues when I check when it crashes either it’s the game freezing every 2 minutes cause it obviously can’t compensate the game bs

  • Hiddendude2 Hiddendude (@Hiddendude2) reported

    @skuddbutt There was this kid who claimed his older brother knew how to make Dragon amour in RuneScape and offered to give it away for free....if you gave him login info for your account :v)

  • Jessestwocool Jesse Lee Williams (@Jessestwocool) reported

    @JagexSupport You guys also need to fix your website. It’s consistently telling me that you are experiencing technical difficulties and won’t let me access the site.

  • PrayInquis bryon (@PrayInquis) reported

    @JagexAsh @JagexSupport can yall look into the ge? and the following item: Monk's robe (G). ive had an offer in there for a while and not a single one has bought. not even at 10m. think its a lil broken.

  • TimeCollapsed ʀǟɨռʄʟɨք (@TimeCollapsed) reported

    @BelowAvgOsrs @Oziumsleftnut @OldSchoolRS There are actually very few issues with mobile

  • TickTackVzla Jesus (@TickTackVzla) reported

    @JagexSupport Thanks elisa but its not working, email is correct i do recibe Email to change password. account is correct but Auth disable Email is the one i dont get. i added all jagex to favorite. cant change email it ask me auth code but cant disable it :(

  • 2018Mardi Darky Pvm Fralgar (@2018Mardi) reported

    @JagexSupport I suffered a glitch. I was out of the wilderness when someone used a spell on me that literally teleported me to the wilderness next to him and killed me with several of my valuable items. fix your games please gf 4b because player exploit glitch

  • Jessestwocool Jesse Lee Williams (@Jessestwocool) reported

    @JagexSupport @JagexSupport I noticed there were a couple of issues with my accounts mentioned above. Please look into this for me.

  • KenGod76 ken godbout (@KenGod76) reported

    @JagexSupport Also, I've got another account (ironman with probably 6 billions + gp in gear) on the same account and it was never touched. Someone has found my username details and can find out my password ( changed it many times for difficult one) + login on my account without requiring auth

  • RuneMastaFro RuneMastaFro (@RuneMastaFro) reported

    @lxynuh @OldSchoolRS I think this is an iPhone issue. It happens on my iPhone 11 every time, but does not happen on my google pixel.

  • TickTackVzla Jesus (@TickTackVzla) reported

    @JagexSupport @JagexSupport need help with this nightmare, im trying to disable auth as my phone is broken no longer have access to it and seens impossible as im not getting jagex Email i manage to change pass but auth one dont come to spam/inbox

  • XarovRs Ban OP clients from OSRS (@XarovRs) reported

    @OldSchoolRS Jagex ain't gonna fix account security. We all know it already

  • Michael26165632 Michael (@Michael26165632) reported

    @JagexSupport fix ur mobile app seriously 3 days since roll back and it crashes every 2 minutes and no I’m not deleting the app for the 10th time for no reason and ur support fix link is useless when it’s a problem with ur app address it and fix it don’t hide cause it’s pathetic

  • siwel_d Lewis (@siwel_d) reported

    @OldSchoolRS Could we get some recognition and clarification on what’s being done about runecrafting app crashes on iOS? Rift guardians and ZMI both crash randomly when crafting runes currently.

  • Cute_Kitty92 CuteKitty/Kirsty 🏳️‍🌈 (@Cute_Kitty92) reported

    @ChevalricRS @RuneScape @JagexBreezy I think it's a known issue I've had issues with that myself

  • 2018Mardi Darky Pvm Fralgar (@2018Mardi) reported

    @JagexSupport In fact your system tells me that it dates back more than 48 hours and I am therefore illegible So is there no other alternative?Because we still talking about Santa hat. A value of 4b which has been read by a glitch, but which is more than 48h(maximum date to complete the survey

  • JenniferCt19 Jennifer Côté (@JenniferCt19) reported

    @JagexSupport I suffered a glitch, but it goes back more than 48 hours (maximum delay according to your site) can I still make a request? (a player used the group teleportation system for pvm at ed3 to teleport us to the wild

  • afcneat afcneat (@afcneat) reported

    @OliGarland1 @OldSchoolRS Use runelite, get a better pc, if ur pc runs osrs client at 15fps the client isn’t the problem lmao

  • RuneMastaFro RuneMastaFro (@RuneMastaFro) reported

    @JagexSupport I have noticed that guardians of the rift mini game crashes every time on mobile on my iPhone 11 on wifi. It has crashed 4 times in a row towards the end of the game. I have not had this issue on my pixel 3. Not sure if it’s just iPhone 11.

  • OliGarland1 . (@OliGarland1) reported

    @OldSchoolRS Never mind. Even 15fps is causing a crash.

  • Michael26165632 Michael (@Michael26165632) reported

    @JagexSupport Exactly what I said I wasn’t gonna I have 5G also 1 ping Internet your legit a joke if you think my Internet is the issue lmao I don’t think my provider is the problem…. Accept the fact use fked up the app

  • ToxicFog1992 Ruel Buenavista (@ToxicFog1992) reported

    Dear sir and mam, Why I should wait up to 14 days if others waited hrs only and the issues are the same.Sorry but this is not right I want to unban my acc and I'm using mobile how do I bot :'( IGN ToxicFog @Jagex @JagexSupport @JagexHelpL0ne

  • Jessestwocool Jesse Lee Williams (@Jessestwocool) reported

    @JagexSupport This is on the game. It’s a failure on the actual OSRS game client. Just wanted you to be aware to fix issue

  • AceXParker Ace X Parker (@AceXParker) reported

    @BettaScape @RuneScape First world problems. "Why does my rich people thing look funny when I'm using rich people cosmetics."