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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (64%)
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Online Play (27%)
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Game Crash (9%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Sign in | |
 Upton |
Sign in | |
 Heidelberg |
Sign in | |
| Scunthorpe |
Sign in | |
 Charlotte |
Sign in | |
 Belo Oriente |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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DamienThornUK
(@DamienThornUK) reported
@Hugopluks13 @RuneScape Ah so will I be able to login with my og name? I actually feel that's most secure now because no one knows it now. (except me)
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as
(@saltan6810) reported
@SoftBrainGaming @JagexSupport There’s this genius who can help write to robfixx on Instagram they can probably help you with that because they are good at helping with errors and stuff like that
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Jayson Tiler
(@jaysontiler) reported
@SoftBrainGaming @JagexSupport I advice you explore the services of kelvtoolz on instagram regarding your issue because you won’t get any response from customer service
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joost
(@klootjoost) reported
@JagexSupport im playing now for over 17 years never did anything like botting. i put thousend of hours in this account for many years membership. and this is how you guys threat me? your system is broken. alot of People getting a false ban. its not fair please check it
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as
(@saltan6810) reported
@human_trophy @JagexSupport There’s this genius who can help write to robfixx on Instagram they can probably help you with that because they are good at helping with errors and stuff like that
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Jay
(@R7Hundred) reported
@OldSchoolRS RIP to the 350M bank account. 2FA and PIN were set. @JagexSupport @Jagex I couldn’t even login and there was no way to kick them off my account. Years of Autopay membership supporting my favorite game… and there was no stopping these ********.
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Sweetness
(@qryysfsgi) reported
@human_trophy @JagexSupport Hit up Allenfixx on instagram instead of wasting your time here support won’t help I’ve had this issue before he helped me out
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jagger☮️
(@bvmo00321) reported
@TravisSwartzzz @JagexSupport No positive response will come from their support I can bet I got mine fixed by #allenfixx on instagram when I had this issue you should send him a message request right away
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Michael koytek
(@koytek_michael) reported
@OldSchoolRS Hello. I've been trying to log into my osrs account for 3 hours now but it keeps telling me my account is locked and how to unlock it. I follow the prompt and receive the same locked message. I appempted again after 1 hour like the site states but I'm still having the same issue.
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Tierney pat
(@Kam05524827) reported
@Nikkhazarric @JagexSupport Men this problem! Only klinttech on Instagram can fix it contact #klinttech on y
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Mod Ash
(@JagexAsh) reported
@SoftBrainGaming They're JagexSupport on this platform if you'd like to tell them about the problem here.
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Austin
(@gapa22_) reported
@TravisSwartzzz @JagexSupport Write a complain to kelvtoolz on Instagram about your 2fa problem because my own sister also playing with me got that issue on her account and she can't access her account, it was that dude on Instagram that helped us to deactivate it, he can also reset it you want.
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tek
(@zxv098876zxv) reported
@human_trophy @JagexSupport I had similar issues but had it rectified by #kelvtoolz on instagram, you can try him, his the only viable option you got
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Susan
(@FrankRindleReal) reported
@Clanks2 @RuneScape this is not better security it literally says they're removing account recovery lolol wtf is their problem in that studio?
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as
(@saltan6810) reported
@TravisSwartzzz @JagexSupport There’s this genius who can help write to robfixx on Instagram they can probably help you with that because they are good at helping with errors and stuff like that
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Mod Ash
(@JagexAsh) reported
@S0HOWYOUDOIN I'm having a little trouble understanding you, but if you'd like to report players for botting, you'd do better trying the Support team; they're JagexSupport on this platform :)
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joost
(@klootjoost) reported
@JagexSupport @JagexSupport im playing now for over 17 years never did anything like botting. i put thousend of hours in this account for many years membership. and this is how you guys threat me? your system is broken. alot of People getting a false ban. its not fair please check it
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Mod Ash
(@JagexAsh) reported
@osrsplayer69 I'm afraid this isn't a Support channel, and I can't offer their services for you instead of them (nor read your ticket). They're JagexSupport on this platform if you'd like to let them know what the problem is.
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Lurk-Moar
(@Lurked_Moar) reported
@OldSchoolRS Sounds like people's accounts might be more secure in the future! As for everyone who is currently locked out, you are now double fked! 5~ recovery requests, 20 tweets made and 0 e-mails back regarding my issue, all because acc e-mail was changed 3 years ago without pw or auth
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Austin
(@gapa22_) reported
@human_trophy @JagexSupport Write a complain to kelvtoolz on Instagram about your 2fa problem because my own sister also playing with me got that issue on her account and she can't access her account, it was that dude on Instagram that helped us to deactivate it, he can also reset it you want.
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as
(@saltan6810) reported
@tiredsmileboy @JagexSupport There’s this genius who can help write to robfixx on Instagram they can probably help you with that because they are good at helping with errors and stuff like that
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as
(@saltan6810) reported
@klootjoost @JagexSupport My account got false ban few days ago as well and every step I made to get it back did not work. I got in touch with #robfixx on instagram which he helped to resolve my account issue. You should probably check him out
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Gomessss
(@gomesdazona) reported
@RuneScape @JagexSupport this update will fix the problem of always crashing with amd ghaphic card? It's getting boring.
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as
(@saltan6810) reported
@kdhshaidisej @JagexSupport There’s this genius who can help write to robfixx on Instagram they can probably help you with that because they are good at helping with errors and stuff like that
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as
(@saltan6810) reported
@ComaOSRS @JagexSupport @JagexAsh There’s this genius who can help write to robfixx on Instagram they can probably help you with that because they are good at helping with errors and stuff like that
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Susan
(@FrankRindleReal) reported
@sincerephobia @OldSchoolRS never would i consider having 2 launchers jsut to remember my password designed by a company that has SEVERE security problems. this update is complete garbage.
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Austin
(@gapa22_) reported
@d0c047 @JagexAsh @JagexSupport My account got banned few days ago as well and every step I made to get it back did not work. I got in touch with #kelvtoolz on instagram which he helped to resolve my account issue. You should probably check him out
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Nathan
(@teknxisi) reported
@SoftBrainGaming @JagexSupport Hit up Allenfixx on instagram instead of wasting your time here support won’t help I’ve had this issue before he helped me out
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Steelcryo
(@Steelcryo) reported
@BartjeOsrs @Jay_Wilton @OldSchoolRS I'm sure Jagex would happily change it, but they'd also change it to be the same as other MMO's and only allow you to login to one character on the account at a time...
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ZaHecc
(@ZaHecc) reported
@OldSchoolRS Can't log into my account, it locks it everytime I try to log in. Tells me I need to reset my password to unlock it then when I login with the new password it locks my account again. If I keep trying then it temp blocks my account because it thinks I'm trying to hack into my acc