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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (71%)
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Online Play (21%)
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Matchmaking (7%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Redwood City |
Online Play | |
 Sumaré |
Sign in | |
 New Plymouth |
Sign in | |
| Peoria |
Sign in | |
 Cardiff |
Sign in | |
| New Plymouth |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Michael Gruen
(@Michaelgr1011) reported
I got 99 problems but @RuneScape skilling ain’t one
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cornerstone
(@Maclangyong) reported
@MarcoverattiPa @JagexSupport Try sending a direct message on whatsapp +1(937) 839-2687 to him am sure he can fix it up for you
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Jacob
(@Jacob_xKitzi) reported
@JagexSupport Not only that but when I logged back in I was in a different place to where I last logged in PLEASE LOOK INTO THIS AND FIX THIS I SPENT HOURS LEVELING LEGITLEY AND YOU CAN SEE BY LOOKING AT DATA ETC!!1
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khanshab
(@khansha16007578) reported
@Ryan38098668 @JagexSupport Hello it also happen my account for 2 months and I tried contacting their service but they always gave me a robot reply so i got in contact with recovery_recovery_account1 on instagram I saw his advert on tv he was the one who got me back into my account he should hlp you
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Artur Michalik
(@Azkello) reported
@JagexSupport I have studied this guide like 10 times, unfotunatly links i recive on email not working due to expiration (i recive emails 30-40 mins after using, to disable it)
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Jake weingartz
(@1mategartzypuss) reported
@JagexSupport are any other players experiencing lag issues right now? My laptop works fine, wifi works fine, OSRS mobile is fine, but vanilla client and runelite both lag. FPS jumping from 50 to 9 every couple seconds. #RuneScape #OSRS
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Brettina
(@Brettina10) reported
@blazewick1 @JagexSupport Sorry about your account, days back I got banned tried reaching support service but got no response and later was recommended to some dude cybermonstersecurity on Instagram and he was able to recover back my account. Send him a message I’m sure he will be of great help to you
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Nadine
(@ReyfeCheronar) reported
@RuneScape I played Runescape Mobile last month and it took a lot of data over a matter of days. Can you please help me to solve this problem? What settings can I change to prevent this?
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Brettina
(@Brettina10) reported
@jaysonjoiner @JagexSupport @JagexAsh Sorry about your account, days back I got banned tried reaching support service but got no response and later was recommended to some dude cybermonstersecurity on Instagram and he was able to recover back my account. Send him a message I’m sure he will be of great help to you
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Gary SZN 52 🧀
(@FrayedSuit) reported
@JagexSupport is there a way to find the email I used for my HCIM? I haven’t been on in months and I don’t know the email I used. If I give my account name is there a way to get the email I used or is that a security issue (I can show runelite screenshots and video if need be)
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Jake weingartz
(@1mategartzypuss) reported
@JagexSupport are any other players experiencing lag issues right now? My laptop works fine, wifi works fine, OSRS mobile is fine, but vanilla client and runelite both lag. FPS jumping from 50 to 9 every couple seconds.
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Aaliyah
(@Aaliyah2095) reported
@SireNightFire @JagexSupport Recently support services are very annoying...my account was having this same issue earlier today, I contacted support but they wouldn’t help me, all thanks to those who referred @logskind2 on Instagram to me, they were very helpful,reliable and trustworthy am sure they can help
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Jake weingartz
(@1mategartzypuss) reported
@OldSchoolRS are any other players experiencing lag issues right now? My laptop works fine, wifi works fine, OSRS mobile is fine, but vanilla client and runelite both lag. FPS jumping from 50 to 9 every couple seconds.
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Brandon
(@Brandon_and_Son) reported
@JagexSupport Just wanted to let you know my problem is solved. I had to finish the "Salt in the Wound" quest before I could finish the "Volatile Valuables" achievement. Now BOTH are complete. Thank you!
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Nevin Campbell
(@NevinCampbell) reported
@JagexSupport PLEASE HELP, I tried logging into my account and it was banned. I appealed it and I received an email that you would remove the offence and I had to unlock the account. I unlocked the account, changed the password, and when I try to login it still says disabled.
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dakota james morris
(@kodabearneechan) reported
@JagexSupport my runescape account has authenticator on it. Got a new phone and it won't import the account from my old phone, and I can't access my old phone. How do I fix this
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stevejoebob
(@stevejoebob1) reported
@JagexSupport @JagexSupport hello, my account got hijacked and ive sent through a request for a password reset and it got denied. I was wondering if there is anything else I can do to fix this as I really would like to not lose my account/progress.
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Winsly
(@TheRealWinsly) reported
Tagged by kopitiam aunty @Magdalenez8 5 games that are important to me: - Runescape 3 - TFT - FFXIV - Apex Legends - Tekken 7 5 people to suffer: - Error 404 - Error 404 - Error 404 - Error 404 - Error 404 pepehands
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cybahackz
(@cybahackz) reported
@Jacob_xKitzi @JagexSupport Send a direct message to me to recover your banned or resolve any kinds of account issues
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ashleigh ray
(@wearwolfe) reported
@JagexSupport None of these options help with this problem & there is no contact info for this problem. You are ripping me off for the month i actually paid real money for and that's false advertising
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a sad boi named Cersky
(@Real_Cersky) reported
Psst, wanna know what would fix the user interface in Runescape Mobile? Legacy mode support.
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Brettina
(@Brettina10) reported
@SireNightFire @JagexSupport Sorry about your account, days back I got banned tried reaching support service but got no response and later was recommended to some dude cybermonstersecurity on Instagram and he was able to recover back my account. Send him a message I’m sure he will be of great help to you
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Cynthia The Pirate Queen
(@TheSakuraZensen) reported
@Grummz I think that's my issue with old school runescape now because it's all about the end game grind for pvm and the mid and early game is boring.
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h.
(@i7MDv) reported
@OldSchoolRS im banned does anyone know how to contact jagex about my issue , its unappealable but i can convince them for that.
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Corpoziel
(@corpoziel) reported
@JagexSupport Hello. My email is very long, and it's a hassle to type every time, granted I play on multiple accounts. Would it be possible to somehow switch to a username-based login, same as pre-OSRS accounts can?
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Jacob
(@SireNightFire) reported
@JagexSupport Solved my account problem. Someone stole my account and got it banned since I haven't used it in 9 years or so. Wish I could have been told sooner so I didn't have to go through all that hassle for nothing.
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Brettina
(@Brettina10) reported
@Jacob_xKitzi @JagexSupport Sorry about your account, days back I got banned tried reaching support service but got no response and later was recommended to some dude cybermonstersecurity on Instagram and he was able to recover back my account. Send him a message I’m sure he will be of great help to you
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Jacob
(@Jacob_xKitzi) reported
@JagexSupport My account called jackl0l was banned for botting, I have never botted. Please can you fix this.
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🔞Ashley Streach🔞
(@HopeStreach) reported
@ImJulianPerry @RuneScape Sounds dope? Where's the problem?
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Kyle Hinrichs
(@Kyle_Hinrichs) reported
@JagexSupport Great i finally got my account back. Now how do i get me money back for the 2 months of subscriptions that were stolen from me by your company during the lockout bug? Where is my account lockout package for my trouble?