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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (70%)
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Online Play (25%)
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Game Crash (5%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Sign in | |
 Upton |
Sign in | |
 Heidelberg |
Sign in | |
| Scunthorpe |
Sign in | |
 Charlotte |
Sign in | |
 Belo Oriente |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Maria fontanez
(@FontanezMaria18) reported
@osrs_rune @JagexSupport No need for panicking its better you contact @cribhack he helped when i had similar problem. He is the only one i can trust
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Randy Capatina
(@CapatinaRandy) reported
@JagexSupport @OldSchoolRS @RuneScape I've encountered a game bug while wildy slaying and I tried Googling a solution to reach out after your websites automated assitant couldn't help me and when I try to type issue in game the report game bug box keeps closing when I type issue
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spencer severson
(@illmakeyalaff) reported
@OldSchoolRS I'm feel obligated at this point to make a tweet because the problem is getting out of hand. There are EASILY 3 bots per world in Prifddinas thieving elves. Not to mention MOST of them have over 100m thieving. C'mon guys this one is ridiculous.
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bostjan
(@boste33) reported
@JagexSupport Hello, i have a problem logging in my members account- boste3. Since wednesday(30.3) i have goten an email that my runescape character have been inported to new Jagex account.I downloaded the new launcher. But when i try to log in it says the paswrd isnt correct.
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Triqkii The_Cloud_Kid
(@triqkii) reported
@TheBrownBaba @TheMasterOfLuck @OldSchoolRS As also shamanism seems like it's trying to be the "quick" fix for the remainder of skills, like gathering specific monster parts, this sounds like Hunter and slayer, bonus armor stats? This sounds like smithing, poltices? Herbalore/ and maybe cooking.
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sud
(@a8da671941) reported
@Pleasehelpmejgx @JagexSupport I was struggling with the same issues right now but I was told to file a report to their management support, Clifftech1 on Instagram and it was rectified few minutes ago
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bostjan
(@boste33) reported
@JagexSupport because the login is not the e-mail but my name (older acc), when i tried with my original e-mail to login with the new Jagex launcher it finds a low level character wich i dont use (second character on same e-mail) how do i get back my boste3 character? Plz help
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Nic
(@realnicjohnson) reported
@Plumato @JamaicanCocoRL It sounds insane but I can’t play RuneScape on my pc cause it’s not compatible with my Radeon RX 6750XT, but have never had stuttering issues on Rocket League with it. Could be a programming issues on their end or an issue with Nvidia drivers
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Whydoihavetocomehereforaccounthelp
(@Pleasehelpmejgx) reported
@JagexSupport my first login attempt in 10 hours and it says "too many login attempts" .... why????
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Amer
(@4m3rr) reported
@JagexHelpFrost @JagexSupport I understand but is it possible to be opt into Jagex account beta so this stops? I understand this is my fault for getting my information compromised but the only thing that can fix it I'm guessing would be if I got access to the Jagex account beta.
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sud
(@a8da671941) reported
@mohman007 @JagexSupport Sadly, bans are unappealable here Especially permanent ones However I'd suggest you reach out to #Clifftech1 on Instagram I'm pretty sure they can help remove the ban and unlock your account cos they helped me fix something similar recently
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m
(@alhawimah661771) reported
@osrs_rune @JagexSupport You can inbox Kelvin_limit on Instagram he's going to fix this problem which is similar to my friends own problem last week, just send him a dm.
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Aia Amare 👼⭐NIJISANJI EN
(@AiaAmare) reported
Sorry for the sudden cancellation, but I will not be streaming tonight due to an unexpected offline scheduling issue.😭 It's like... a Runescape random event... but in real life!!! But sorry about it! I'll post a picture of my cat or something as an apology later today~
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Pengwin3D
(@Pengwin3D) reported
@Timid_ @bstategames Issue with cheaters is that they make money off it, so no matter how many accounts BSG bans, they will buy new ones. I think it was the same with RuneScape, which had a massive cheater issue I've heard. The only fix would be BSG banning them SO QUICK, that the incentive goes…
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Jefferson Acosta
(@Jeffers71203475) reported
@Per0gies @OldSchoolRS Just switching 1 of them to stab is pretty easy, mod ash even said it was a mistake but since stab wasn't really useful at the time they didn't bother to fix it.
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Shrek Shreky
(@Shreks_gf) reported
@mohman007 @JagexSupport My account also got a permanent ban and support did nothing to help , not until I reached out to @SUPER_UNBAN on Instagram who helped me recover back my account . I confidently recommend his service
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Cristhian_TheDaimyo😔
(@CJRosadoDiaz) reported
@JagexSupport quick question. So i recently made a new RS account which i linked to my email but when i try login in to the account it says i need to validate the email but ive been trying to get an email to validate but I haven’t received anything and i have all folders on email
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Jefferson Acosta
(@Jeffers71203475) reported
@Per0gies @OldSchoolRS Just switching 1 of them to stab is pretty easy, mod ash even said it was a mistake but since it didn't stab wasn't really useful at the time they didn't bother to fix it.
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gameguy yt
(@Memecraft0309) reported
@JagexSupport my account was deleted and it is still linked with my steam account and I can get unlink it and create a new account because its been deleted but it's still there and I've been trying to find a fix for a month and this is my last resort
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bostjan
(@boste33) reported
@JagexSupport I tried to recover pasword two times with my email but turns out it changed for a diferent low lv acc, withc led me to try getting a new password from my Login: boste3 and it wouldnt find my account, just saying "ACCOUNT RECOVERY enter a valid email or username"
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christopher
(@ilove67mustangs) reported
@TheDogBoy5 @JagexSupport Well sometimes accounts get wrongfully banned, this might be a clear misunderstanding or a glitch, but support does nothing about it. When my account got banned, no one helped me, luckily I got reffered to #bestman_techs on Instagram, he helped me unban my account
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Maclife
(@ConorHamilton19) reported
@Fray_OSRS @JagexSupport @KempKor This happened to my main recently. 2fa on everything and didn’t even login to the account for over a month. There is something in the system that is vulnerable whether that be runelite or jagex that isn’t we’ll known. Also had multiple people in my clan have this happen to aswell
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Sylvie TELLER
(@sylvie_teller) reported
@blakley_dustin @JagexSupport My account also got a permanent ban and support did nothing to help , not until I reached out to @SUPER_UNBAN on Instagram who helped me recover back my account . I confidently recommend his service
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Stellamara
(@ihaterunecraft) reported
@BurgerBoyzTTV @JagexSupport Same issue with me atm, expecting my 4b bank to be flushed
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sud
(@a8da671941) reported
@Radicallyimpla1 @JagexSupport Sadly, bans are unappealable here Especially permanent ones However I'd suggest you reach out to #Clifftech1 on Instagram I'm pretty sure they can help remove the ban and unlock your account cos they helped me fix something similar recently
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Daniel Evans
(@Danzzzzzx) reported
@JagexSupport jagex simply have no customer service and ban you for 0 reason.
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Shrek Shreky
(@Shreks_gf) reported
@TickFlicks @JagexSupport My account also got a permanent ban and support did nothing to help , not until I reached out to @SUPER_UNBAN on Instagram who helped me recover back my account . I confidently recommend his service
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Mariah Beeler
(@mariah_c2022) reported
@vgh_adam @JagexSupport My account also got a permanent ban and support did nothing to help , not until I reached out to @SUPER_UNBAN on Instagram who helped me recover back my account . I confidently recommend his service
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christy tesnado
(@christytesnado) reported
@ItssWatkins @JagexSupport You can inbox Kelvin_limit on Instagram he's going to fix this problem which is similar to my friends own problem last week, just send him a dm.
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Darijo
(@Senzi000) reported
@JagexSupport Hi Jagex. I tried to login to the game yesterday and I get a message that my account is locked. I have not received an email that the account has been locked. so i really want to know why it has been locked? and how do I get it unlocked again? 😔