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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (71%)
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Online Play (21%)
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Matchmaking (7%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Redwood City |
Online Play | |
 Sumaré |
Sign in | |
 New Plymouth |
Sign in | |
| Peoria |
Sign in | |
 Cardiff |
Sign in | |
| New Plymouth |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Brettina
(@Brettina10) reported
@KWags1997 @JagexSupport OMG!! thought i was the only victim of this, like i got banned and I tried contacting their service but they always gave me a robot reply not until i got in contact with @cybermonstersecurity on instagram who got me back into my account he should help you
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manny-hack
(@hack_manny) reported
@JustinMamone @JagexSupport Kindly send me a DM to help recover your banned,hacked,locked,suspended account and also resolve all accounts issue etc>
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manny-hack
(@hack_manny) reported
@charliemktplace @benroy__ @RuneScape Kindly send me a DM to help recover your banned,hacked,locked,suspended account and also resolve all accounts issue etc>
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Robert Haynal
(@HaynalRobert) reported
@JagexSupport I'm running into an issue with login. No matter how long I wait, I'm met with the response of: Too many log in attempts. Please wait a few minutes before trying again. This happened from the first login attempt onward.
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Emily Roberts🌍
(@Emily53476) reported
@mychael_wh @jim_beardy @JagexSupport I had a similar hack/hacked problem with my account until Hackwizards1 on Instagram helped me recovered my account
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AeonicShadow
(@AeonicShadow) reported
@JagexSupport Hey @JagexSupport . I've tried submitting a ticket multiple times, but it has been denied every time. I've tried answering the best I can, but to no avail. I can login to the email associated to the account. If there is any way to help, I'd appreciate. RS acct: AeonicShadow
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Nicholas Bailey
(@itKisame) reported
@filip81095306 @JagexSupport I was so disappointed thinking i won’t get my account back because support service didn’t do anything about it...But @IPOBinSweden on Twitter helped me get back into my account✅
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John Broge
(@Th3_N0torious) reported
@JagexSupport I reached out a few days ago about a banned account. I have screen shots of tons of password requests and a login from Asia. Any assistance would be appreciated.
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Yariel Palmero
(@YarielPalmero) reported
@JagexSupport I have a small problem.. After finally getting back to my account "Yariel80" i got a problem. It seems since i disabled the authentication witch also was set for my bank instead of a PIN. I no longer have access to my bank. Is there a way to bypass those 2 days?
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Harry E. Negron
(@xhannyah) reported
@JagexSupport @dirtylotkid Fix your automated system instead. I am in the same boat as him even with access to the original email and providing paypal transactions.
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Pwn
(@Pwnawegraphy) reported
@readvakiva @OldSchoolRS I’m not in the clan scene - and yet have no problem advocating this is a bullshit response. A cop out from the ***** mods who know nothing about the wildy. You claim RuneScape’s community is Inclusive yet discriminate openly… Jagex is perpetuating the same toxicity
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manny-hack
(@hack_manny) reported
@KWags1997 @JagexSupport Kindly send me a DM to help recover your banned,hacked,locked,suspended account and also resolve all accounts issue etc>
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Brettina
(@Brettina10) reported
@JustinMamone @JagexSupport OMG!! thought i was the only victim of this, like i got banned and I tried contacting their service but they always gave me a robot reply not until i got in contact with @cybermonstersecurity on instagram who got me back into my account he should help you
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water
(@Kauppispete_) reported
@OldSchoolRS Love it when you ask everyone else how to fix pvp than the actual clans/pkers
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Jihyo Jfb
(@fractwre) reported
@santiag37265682 @JagexSupport I also contacted the support service, they didn't do anything with the problem....but I was able to recover my hacked account with the help of @Cybercr4ck01 He is legit and trusted.
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Leak
(@Leak_RS) reported
@JagexAsh thought that would be the response. It's bad but I'd rather stay banned than reach out to JagexSupport, unfortunately I am sure you know the issue with that department.
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Jihyo Jfb
(@fractwre) reported
@fozinijim @JagexSupport I also contacted the support service, they didn't do anything with the problem....but I was able to recover my hacked account with the help of @Cybercr4ck01 He is legit and trusted.
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manny-hack
(@hack_manny) reported
@VampsieLoL @JagexSupport Kindly send me a DM to help recover your banned,hacked,locked,suspended account and also resolve all accounts issue etc>
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Jordan Gaarenstroom
(@Gaarenstroom) reported
@JagexSupport it sends me the email the link in the email does not work. It says either invalid or expired. I followed all of the articles suggestions and that's why I landed on Twitter, I've message you and @JagexHelpFrost Looking for a solution to the authenticator problem
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Horns
(@SelkieHorns) reported
karl alter just said our vision looks like its lagging like old school runescape on a windows xp computer w t f-
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Acesprune
(@Acesprune) reported
@RipperRooOSRS @JagexAsh @OldSchoolRS He at least deserves an apology and an unban. False bans are a big issue lately, and this is arguably the most underserved one yet...
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Jordan Gaarenstroom
(@Gaarenstroom) reported
@JagexSupport This did not help at all- the issue I am having is with the authenticator. I followed your link- reset my password- and it's still asking for the authenticator when logging in. The issue I'm having is that when I click I don't have my authenticator and
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Acesprune
(@Acesprune) reported
@RipperRooOSRS @JagexAsh @OldSchoolRS BUT, the fact that they will likely not address this is the issue.
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Nicholas Bailey
(@itKisame) reported
@Chris69540018 @JagexSupport I was so disappointed thinking i won’t get my account back because support service didn’t do anything about it...But @IPOBinSweden on Twitter helped me get back into my account✅
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Allison Sophia
(@SOPHIA_GURL) reported
@jim_beardy @JagexSupport I had a Similar issue, I contacted the customer service for about two weeks without a response, until I met @LINGACYBER who retrieved my account back. Inbox him Asap I'm sure he has a solution
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L dog
(@jugganxwt) reported
@JagexSupport Hello. I have made my account with steam and am unable to login on my phone as it will not let me link an email to my account, any advice on how to resolve this. Thank you
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ImaricK
(@ImaricK_) reported
Customer service needed @JagexSupport
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Don
(@DonovanStoot) reported
@JagexSupport so my friend and I added eachother but for some reason we can't message eachother in rs3. It works in osrs though. Do you have any idea on how to fix this? It shows us offline on rs3.
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hound vargas
(@HoundVargas) reported
@JagexSupport But when I click the contact us it goes back to the home page, how am I supposed to do contact if I don’t put my name and my error??
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manny-hack
(@hack_manny) reported
@SeyyidOz @JagexSupport Kindly send me a DM to help recover your banned,hacked,locked,suspended account and also resolve all accounts issue etc>