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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (69%)
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Online Play (25%)
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Game Crash (6%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Heidelberg |
Sign in | |
 Braço do Norte |
Sign in | |
 Saint John |
Game Crash | |
 Valencia |
Online Play | |
 Redwood City |
Online Play | |
| Sumaré |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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horse w no name
(@horsewnoname1) reported
@JagexSupport my gim just got perma banned for macroing and i cant appeal it. I was using runelite and im on a vpn and its never an issue on my main. Very confused what you guys detected. Anyway you guys could take a second look or something?
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flick
(@alexflick) reported
RuneScape? more like run escape from my problems
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Shakeena Cepparulo
(@ShakeenaCeppar3) reported
@BarnettN14 @JagexSupport Luckily they recommended @hsbbits for my banned account and he help me fix my account is now working perfectly hopefully he can help you too.
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Dame.eth (😈,😇)
(@jacksondame) reported
did the community hate what Jagex the company did to Runescape? no problem, all the data is public and the community can fork it and go their own way without losing all of their hard work
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Patricia Lee
(@Patrici91683890) reported
@OFrikandel @JagexSupport I was recommended to @Quick_restore. He was able to recover my locked account in less than an hour. He is legit and highly recommended for the service. Go contact him now to get your account back
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Edwin Wallon
(@EdwinWallon) reported
@JagexSupport @OldSchoolRS @RuneScape can you please give me an objective answer on my problem. I was banned when I never play old-school, please check it out
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Scott Dutton
(@exusssum) reported
@joepie91 The version without the docker container doesn't have the sync issue for me. Though sometimes I need to restart pulse audio just for runescape. I've not used the windows one so can't really compare.
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Edwin Wallon
(@EdwinWallon) reported
@JagexSupport @OldSchoolRS @RuneScape can you please give me an objective answer on my problem. I was banned when I never play old-school but only RS3 , please check it out. Do you have a email to talk about it.
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Christian CJ Gamer
(@TheRealCJGamer) reported
from
Baton Rouge, Louisiana
@JagexSupport looks like there is some wonky issue with seren spirits while excavating ministry remains. Received notification but no where to be found then disappear
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Mod Ash
(@JagexAsh) reported
@bhelms314 If any team could, it'd be the Support team - they're JagexSupport on this platform. Let them know you can't remember the account's login name/email, and they'll try to direct you.
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UnstableRage
(@UnstableRageTTV) reported
@JagexSupport I have went to the provided link, what one would be best for me to select as my issue?
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Elaine Jackson
(@ElaineJ28119294) reported
@JustinJudkins9 @JagexSupport Exactly what i went through, I couldn’t access my account even after reaching their support service and never got a respond until a friend referred me to @unihacksupport so I reached them and they succeeded reinstating my account, they can help.
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Zetsubou_no_rs
(@RsZetsubou) reported
@JagexSupport Hi if its the case that I am unintentionally using software that is against the rules how do I figure out what to stop using if all I am told is "you are botting". I'm a 2277 player who has years of playtime without issue until now. I love this game but it seems I can only quit
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Knight of EverGrowCoin
(@KnightofEGC) reported
@JagexSupport I’ve tried going the option multiple times but since I can’t remember my old email exactly or login info I can’t get a recovery of the account. What else can I do?
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Lazy
(@Lazy_Saviour) reported
@WashedUpPenguin @RuneScape @JagexSupport Jagex even clearly state they will never ask for you login info or bank pin. Your fault tbh. sorry but it's true.
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Ekke
(@Ekke_se) reported
@JagexSupport Today when I tried to login to my account it said that there were too many login attempts, when I tried on the website it said I was using the wrong password.. Changed the password and still it gives errors. What could be wrong?
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Zetsubou_no_rs
(@RsZetsubou) reported
@JagexSupport Hi thanks. I submitted a bug report. I have had no issue with macro bans in 1y+ of gametime This problem has only happened in the last month; 2 auto bans this dec for bot moderate. I updated to windows 11 recently also got intel graphics command center update could that be it?
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Lazy
(@Lazy_Saviour) reported
@WashedUpPenguin @RuneScape @JagexSupport dude, I'm sorry to be so blunt, but, this is a hard lesson for you to learn. If any site / promo asks for your login info / bank pin, its clearly a scam. you got got. and ngl, you deserve it for being so gullible. lesson learnt for you though. 1/2
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Dk
(@RsDK1105) reported
@JagexSupport I stated my issue above. Waiting on a reply again. Have been trying to get this issue resolved for almost a month now through jagex support page.
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AutisticOutcast | Danny 🏳️🌈
(@SnakedogsSpawn) reported
@OldSchoolRS Cannot buy because payment provider ia broken
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Mod Ash
(@JagexAsh) reported
@tyleristheworst I'm sorry to hear that. The Support team's JagexSupport on this platform if you'd like to ask them - they'd be best placed to advise on account issues.
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Unholeh
(@Unholeh) reported
@JagexSupport Hi, thanks for your response. I do have access to my registered email so I changed my password. Looking at my account, its still showing my original email so I suspect that the email I got about the change was fake and trying to get me to login using the link they provided
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slick milligan
(@anarchocanalism) reported
if u see on discord that im playing runescape then no u did not. clicking 2 times every 10 minutes is not "playing" anything 🙄 if u got a problem with that then catch this rune warhammer u freaking ****
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jonny michael
(@jonnymi70763023) reported
@JagexSupport #OSRS Hi, so I’ve run into a bit of an issue trying to login to my main account. I currently have no way of accessing account as I had switched the associated email to another one of my accounts that for the life of me I cannot remember. Is there a way to
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Ekke
(@Ekke_se) reported
@JagexSupport Looks like my alt account aswell is affected.. But it's the first time I've tried to login today at my adress
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Christiaan Enwiah
(@HellsDevil_) reported
@EvT_ImPERium This is not my issue, I'd rather pay 50+ euros for a game then get a game for "free" or a cheap price and then have to pay to unlock features and/or advantages over other players. Look at Runescape, membership and that's it. Or LoL, just pay for cosmetics. 1/2
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FBTurboo
(@FBTurboo) reported
@JagexSupport So do you have any way of actually contacting support for help on this? How does one have an online game but no support to actually contact about issues???
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Chad
(@chad02767232) reported
@RuneScape sort the disconnecting issue at cro on mobile. Every kill at 1.21 it disconnects !!!
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🐝C$HIESTY🌐
(@BeenSteez) reported
I miss playing RuneScape so much I need to fix my pc
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Scott Dutton
(@exusssum) reported
@joepie91 I just use the one provided by runescape and don't have any issue. Someone wrapped in a docker container which I used one time as well that was good but the audio was out of sync