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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (65%)
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Online Play (29%)
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Game Crash (6%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Belo Oriente |
Online Play | |
 Heidelberg |
Sign in | |
| Braço do Norte |
Sign in | |
 Saint John |
Game Crash | |
 Valencia |
Online Play | |
 Redwood City |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Tom Carrick
(@CarrickTom) reported
@RuneScape create accounts leads to say "access denied this website is using a security service to protect itself from online attacks"
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Alex ⚡
(@BigenderedMess) reported
@JagexSupport I can't find it from that page. There's an option to view my own account, which has no option to submit a ticket. The ticket request link at the very bottom of the page redirects to a broken page.
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nun your business
(@NunJasenfury007) reported
@peanut9395 @JagexSupport Dm @GirlsDailyNL ASAP he help me solved my problem when I have similar issue with my locked account. His good and fast.
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The Albatross
(@TheAlbatross20) reported
@OldSchoolRS Just fix the wildy before adding more pvp ****
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Anthony Georgiades
(@AntonyGe0) reported
@JagexSupport #Runescape #osrs My account was inactive and was locked because of hack suspicion, changed the password today but still cannot unlock it. Also when i login for some odd reason it redirects me to a test account i've made today with a different email Username: bboyjcm
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Amanda Shade
(@amandashade16) reported
@JagexSupport I follow all the steps answering the questions. Yes I have access to email password etc. Can't log on and it says must sign in to appeal ban.
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Sam Niles
(@samn918) reported
@JagexSupport I cannot login to OSRS as I need an Authenticator code. I never set up an Authenticator app. So I can’t disable an Authenticator as I can’t login to my account. On top of that, it won’t send me any emails to reset password or disable the Authenticator. Can I chat?
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Deeeez
(@Deeeez17) reported
@JasonIB93 @lew1652209 @OldSchoolRS EOC was bad and RS3 fixed a ton of issues that EOC had
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jeremie elchert
(@elchert22) reported
@RuneScape Vip server not working
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Jana
(@FluffyJaan) reported
@AmwennScape Always login / purchase something via the official runescape website, not something via google! Be careful with that. Maybe you can find the page via the ingame marketplace?
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victor pereira
(@2Perevic) reported
@OldSchoolRS And the accounts do not have any notification of any problem; Please, how could I solve this problem? Thank you very much for your help
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Resource Runners
(@NWResources) reported
@brian192168 @JagexAsh @JagexSupport I have this same issue.. My email is locked and I can't revocer it because it's so old... I'd have a 15 year cape if I could recover it somehow but yahoo won't help and jagex just sends an email to my locked email..
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RONALD ❤️🇱🇷❤️
(@ROLD878) reported
@pm4feetpics @JagexSupport I had a similar hacked problem with my account until Frazier_hacker02 on Instagram helped me recovered my account
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Davidje95
(@davidje95) reported
@JagexSupport Thats the problem tho.. i cant access the registered email because i dont know where i changed it to... Thats the hole point and account recovery always fails not only on this account but on all my accounts. The recovery system sucks sorry to say but im already a veteran so iknow
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An Aviansie | Delete TzKal-Suck
(@AnAviansie) reported
@RuneScape I bought this and then all my keybinds/hotkeys went dead. I lost my kill streak at Telos and a potential reaper task because I had to lobby to fix it. I just want my reaper task back. ;_;
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Cvb571
(@Ethan9530) reported
@JagexSupport Just found the PSA but the issue is definitely not resolved, I got the chat badge on but the vip world is still not working
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Resource Runners
(@NWResources) reported
@JagexSupport I have the login for a very old account I made but it is locked and I can no longer access the email I used. Any advice?
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Grand Soul
(@GrandSoul5) reported
@JagexSupport I can't link my OSRS account to Axeso5, so I can't buy bonds with the axeso5 cash. It said "Error, There was an error processing your request. Please try again later." I don't understand what happening.
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Justin
(@Justin70797830) reported
@RuneScape Should I wait before I redeem my 20 in-game bonds if I was affected by the login lockout or does it only affect card purchases? @JagexSupport
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Kevin Malone
(@peanut9395) reported
@JagexSupport i dont have access to the email anymore is the issue
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Luq
(@LooqmanHaqeem) reported
@RuneScape sooo the discount for players who've experienced the login lockout is only eligible when paying with real money right? purchasing premier using bonds will still need 5/10/20 bonds right? 😥
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Zodiaus
(@Zodiaus) reported
Hey @JagexSupport , my account was recently compromised even with 2fa on both email and account, is it possible to get more information about where the login attempt occured from? To help me work out how i was compromised.
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Lady Vad
(@vad241) reported
The daily challenge update is another case of if it aint broke, dont fix it. Terrible update. I liked the old way because of the XP, I don't really care for the rewards :/ Plus 7 hours instead of 5 days to complete a challenge, no. Thumbs down. #runescape
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Terzungwe Terhemen
(@donaldWilliame) reported
@maxleonne @JagexSupport My account also got hacked and support service aren’t doing anything about it, so I contacted Fredrick_hackk on Instagram he successfully retrieved my account, he’s legit and reliable
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blain
(@blain04322507) reported
@JagexSupport What a typical useless jagex reply no customer service imagine being a game for 15+ year and not having customer service what a joke
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Shawn
(@fromyesterdayx9) reported
@JagexSupport @JagexSupport My main has been permanently muted for over 3 years. Any chance of getting a re-review? Pretty sure I got permed for trash-talking a guy who used to threaten me on a daily basis for months; saying he would DDoS me if I didn't give him money. RSN: 'alfredodick' lol
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Bronson
(@Bronson696969) reported
@JagexSupport I came back from a break from RuneScape & 2 of my accounts got hacked. 1 of them had the password changed & I was able to recover. But when I tried to login to them they say they are both banned, I sent ban appeals on both & I haven’t gotten a response. Please help?
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🐩ANNA ☕🐩🤫
(@AMSavio) reported
@RuneScape Hi, I'm having an issue with my premier membership? I bought bonds and afterwards just paid by the membership with a credit card but I can't access the vip world or any of the other perks. What should I do?
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Wolfyy699
(@wolfyy699) reported
@JagexSupport hey there, I canceled my membership because it said i couldn't buy premier with one but it still isn't letting me purchase it, I went through this a few times now and if I can't figure it out I'll probably be done with the game to many issues with trying to buy
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Zertvyte
(@medardaszs) reported
@JagexArchie Hey Archie, this tweet is asking for a help, i did grow up watching your runescape adventures on youtube. So the problem is my ironman got banned for (rwt) on onctober 26 , but thats 100% mistake, never ever sold or bought gold for $ ING (Zertvyte)