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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (67%)
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Online Play (13%)
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Game Crash (13%)
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Glitches (7%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 San Francisco |
Sign in | |
 Manchester |
Sign in | |
| Urbandale |
Sign in | |
 Sydney |
Sign in | |
| Upton |
Sign in | |
 Heidelberg |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Saulo Fachi
(@SauloFachi) reported
@JagexSupport Hello. I need some help. I'm having the error 15 in runescape. I tried everthing (change browser, pause firewall, use VPN...) and still having the same problem. I've lost my password. now i'm trying to recover it, but this error dont let me do. Can u guys help me?
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Phillip A. Batz, Unlicensed Complexity Philosopher
(@LastWordSword) reported
@JagexSupport [Level 107 Farming << Level 1 Farming] = Salve Nettles The fact that the puzzle rooms on the same floor get this right rather than wrong, proves just how easy the code fix is, and just how long ago it should have happened.
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Rodriguez
(@GoVinotinto) reported
@JagexSupport There is an error with the new accounts are being banned after a few hours of play by rtw, it happened to my iroman.
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Dowon
(@kwdowon) reported
@JagexSupport my login ID is dowon5
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Liam
(@Wiggledd) reported
@JagexAyiza @OldSchoolRS But I hadn't actually seen that Gazette post, I'm guessing a lot of others also haven't as like me they probably don't read anything without a PvP related title. But it is nice to see at least a bit of transparency there on the ideas & acknowledgement of the issues going forward
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Xbright1
(@xbright1x) reported
@JagexAsh @OldSchoolRS Is it possible to get the friends list and cc at login like from eoc / rs2 era ?
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Samuel Paré
(@SamuelPar9) reported
@JagexSupport Hi, ive got both my account hijacked and my emails too. Managed to get my emails back now but I cant even do a recovery request due to a error 15... Id love to talk to a Mod to explain the situation deeper. Thanks
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Sean Lane
(@RAWaholic1) reported
@norftw @RuneScape They emailed me saying it was a fix for that, but clearly it wasn't as I still have the same issue.
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rex naomi
(@naomirexx) reported
@RosewoodSounds @JagexSupport I had same problem contact #eric_nett30 on Instagram he will definitely help you recover your account,he has 90% recovery rate
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Corivv
(@CorivvQC) reported
@OldSchoolRS Idk if its the tob instances that make the world lag?
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Cynic Crow
(@CrowCynic) reported
@JagexSupport I followed all the support advice but nothing has worked. I'm using a Windows 10 computer that was built for me, not a laptop. This issue started 3 days ago, even though I hadn't changed anything on my computer. Hopefully it will be fixed soon.
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Mistress Mayhem 🎂BDAY 5/22
(@payformayhem) reported
@EmpressElliee @JagexSupport @JagexSupport - fix it!
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Shawn Crigger
(@shawncrigger) reported
@csaba_kissi Honestly, it's what led me to web development, I was highly involved in the development of a framework to cheat on Runescape, and got bored of the game. But had fun making mods to my vBulletin forum and releasing mods. Once I found people paid to fix their forums I was hooked.
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rex naomi
(@naomirexx) reported
@Godisaparasite @JagexSupport I had same problem contact #eric_nett30 on Instagram he will definitely help you recover your account,he has 90% recovery rate
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Dkviatkovskis
(@dkviatkovskis) reported
@JagexSupport Hello there. I habe troubles to log in with steam. I have 2 accounts, A and B. I log into steam account B. But when I try to login into old Runescape, it still says I am on A's Runescape account, new version works fine. I wish to play old one. Thank you
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Sobe
(@SobeDaPker) reported
@Wiggledd @OldSchoolRS It’s almost as if hiring under qualified , new to rs content developers to fix the games biggest issue wasn’t such a great idea after all..
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MagicMemorys
(@MagicMemorys) reported
@OldSchoolRS Could this issue be reduced if servers were manually shut off and slow brought back online?
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Sir xi
(@Sirxi1) reported
@JagexTyran @JagexSupport Can a real person look into my account. "Sir xi" it claims to be banned for real world trading. Never did anything like that. I had already daily issues with login limit when i was hunting crystal implings. So use a vpn. And now im banned?
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Alvaro Yan da Fonseca
(@Yan_F0) reported
@RuneScape @JagexSupport @Jagex Can you guys fix the site that I can't get in, it is giving error 15. My runescape account is "Y a n"
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Lonna Wells
(@LonnaWellsJ) reported
@EmpressElliee @PromoPiggy1 @JagexSupport Geesh it looks like a lot of people are having this problem. Good luck with your appeal!!! 🤞🤞
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The Kruxed
(@TKruxed) reported
@OldSchoolRS Hasn't this always happened? with Runelite I can see my ping is stable but the same old familiar couple seconds of lag every now and then, has been worse today on world 364 which is my home world
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The Albatross
(@TheAlbatross20) reported
@JagexAsh @OldSchoolRS hurry up and fix the wildy you bunch of flops
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Cynic Crow
(@CrowCynic) reported
@JagexSupport Also, I noticed that this graphic glitch only happens when I'm logged into the game, not in the lobby. I also notice it gets worse when they're is more light. There's still lines in the darker areas but it's far less noticeable.
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Saulo Fachi
(@SauloFachi) reported
@OldSchoolRS Hello. I need some help. I'm having the error 15. I tried everthing (change browser, pause firewall, use VPN...) and still having the same problem. I've lost my password. And now i'm trying to recover it, but this error dont let me do it. Can u guys help me?
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Murdokdaklown
(@MurdokKlown) reported
@JagexSupport Those links didn't help. I run into the same error every time I try.
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Xorberax
(@xorberax) reported
@solonduin @ProtoxxYT Yea, I wish they actually invested in an actual customer service department. My account got temporary banned for macroing (which I don’t do, believe it or not) and I asked @JagexSupport about it, only to get a canned response, RIP. The sad thing is that one more false ban is perm
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Gurley
(@ElonMuskStan) reported
Is it a problem if I’ve listened to all the panic at the disco albums this week? Take me back to 2005 when I ****** kids on RuneScape
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Billy
(@Billy23930900) reported
@JagexSupport so I still can't connect to rs3 mobile on android. Every time I try to sign in it keeps sending me to your cookie policy page with no option to continue, when I press back it says sign in aborted? I can log in pc fine
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Corivv
(@CorivvQC) reported
@OldSchoolRS Fix world 416
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Ayiza
(@JagexAyiza) reported
@Wiggledd @OldSchoolRS There's always more we could be doing, and I understand the feeling of past broken promises and false hopes. It's something we're trying to fix, hence us being cautious with more info and release dates etc.