RuneScape down? Current status, problems and outages
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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Problems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
- Sign in (73%)
- Game Crash (13%)
- Online Play (7%)
- Glitches (7%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 New York City
|
Sign in | 8 days ago |
|
San Francisco
|
Sign in | 17 days ago |
 Manchester
|
Sign in | 17 days ago |
|
Urbandale
|
Sign in | 22 days ago |
 Sydney
|
Sign in | 1 month ago |
|
Upton
|
Sign in | 1 month ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Λεωφίλος (@Leophilius) reported@JagexSupport, @JagexAsh, @Jagex_Mark - Pest Control is screwed up. Numerous times I've done the requisite damage to receive zeal, yet i get a message of a “lack of zeal”. Sometimes I deal over 150 points of damage and this still happens. Can we fix this, please?
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babyhelper (@babyhelpe) reported@BlakeConwizzle @JagexSupport I strongly recommend @legit_tools he help me recover my hacked account when I have similar issue. Send him a dm ASAP is guaranteed
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Mitch Wijnands (@Mitchke92) reported@JagexSupport @JagexAsh probably someone changed my emailadress for my account so I can’t login to it , it says wrong pass/email. I also won’t recieve any emails on the registered emailadress where i Made the account
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Olivia owen (@Olivia37259008) reported@Jehu55921184 @JagexSupport Hey, i saw your comment, don't panic, i had same issue but with the help of @NEEDED__HACK Here on Twitter He got my issue resolved. He's legit and trustworthy
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Christopher a m Jensen (@Christo45678180) reported@JagexSupport I have forgotten my login email and i know the account isn't connected to my recovery email as it's a lot older account, any chance of help?
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Brandon (@Brandon81546160) reported@JagexSupport @jason41624484 Same problem. Very upset. I hate botters and would never do this. I'd like to know how this was "thoroughly investigated", because I am calling you liars. Name: Vangunk. I'd just bought 3 bonds with real money, too. Community: Beware, Jagex is possibly being negligent with bans.
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James (@J7scaife) reported@OldSchoolRS hello, I’m having major issues getting into my account and really don’t want to lose years worth of grinding & progress. Please help. Also don’t just send me the recover account link!!
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Ryan Blackley (@yeucksxors) reported@JagexSupport Will do, thanks! I'd been wondering if it was a deliberate rollback but my rs3 account is unaffected. Could you check for me? Login name is yeucks. Would save you chasing a possibly non existent bug.
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Mod Ash (@JagexAsh) reported@SillverAsh For account help, I'd suggest trying the Support team. They're JagexSupport on this platform. Might be worth specifying for them what message you get when you "can't login", e.g. tell them whether it gives an error code, or says the password's wrong, or something else.
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Rebecca Edwin (@RebeccaEdwin3) reported@Jehu55921184 @JagexSupport Report this issue to secure_recovery123 on Instagram. He's the best to recover any hacked account. He recovered mine within 20 minutes.
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Comment Point (@CommentPoint) reported@OldSchoolRS when are you going to fix mobile log in problems? Have tablet, get "error 15" no matter how many cookies I clear, or how many times I uninstall or re install. Had enough! Forum doesnt help! How to SOLVE?
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Ryan Blackley (@yeucksxors) reported@JagexSupport Ahh so the one about money is the one that gets a response, not the one about the incredibly strange issue. I see not much has changed here.
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White Sam (@Kiwi_Pet) reported@JagexSupport For sure for sure, but im just confused on why Player Moderators dont take action? especially when the entire point of being a Player Moderator is to help Jagex with these problems?
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Aaron Edwards (@Whiteboy_7Five) reported@JagexSupport my account almighty662 was recently unbanned however it’s locked. Upon trying to unlock account error message 15 is given every time. Please help.
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Aaron Edwards (@Whiteboy_7Five) reported@JagexSupport I’ve waited 24 hours. The error code still happens on both safari and Firefox.
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JanAlleMan (@JanAlle23490561) reported@JagexSupport Hello, I lost my phone and don't have my authenticator any more on my new phone. I got the mail but get error that there are to much requests. I waited more then a hour and then the link is expired, requested it again and again the error??
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Olivia owen (@Olivia37259008) reported@J7scaife @JagexSupport Hey, i saw your comment, don't panic, i had same issue but with the help of @NEEDED__HACK Here on Twitter He got my issue resolved. He's legit and trustworthy
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Cat Zeng (@catherinezng) reported@_veiler Only problem is idk how dafuq Im supposed to get gabe on twitter / any social media. He’s on runescape all the time tho
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James (@J7scaife) reported@JagexSupport hello, I’m having major issues getting into my osrs account and really don’t want to lose years worth of grinding & progress. Please help. Also don’t just send me the recover account link!!
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🏳️⚧️Zoe Yorke🏳️🌈 (@ZoeyYz4) reported@JagexSupport I was trying to find any info on changing the actual login for an account. As a trans person my old login (email login) does not reflect my life in any way and while I want to keep playing my main account logging in is always heartbreaking :'( (seeing deadname)
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Takoda Tengelitsch (@BlueSky2Grey) reported@JagexSupport Still having issues don't know why, haven't had any issues before when a phone got broke and trying to change authentication changed to new one but still getting same error I've been getting for a week not sure what to do please help.
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tariq😻 (@mvo236) reported@J7scaife @JagexSupport Dm @legit_tools ASAP he help me solved my problem when I have similar issue with my locked account. His good and fast.
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Brandon (@Brandon81546160) reported@JagexSupport @jason41624484 I have the same problem and I despise botters. I would never do this. Is this happening a lot today? This is unappealable... I'm really upset. I just bought 3 bonds, and i dont deserve this. I'll never play again if this isnt correcte. And I'll try to convince my friends to quit.
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nicholas brown (@Gone_Nutty) reported@JagexSupport @ooktism You can change login name liars you guys have given me an option to change my login name to a email aslong as it is not a email login and @ooktism delete this post as it has your login name to prevent more then 1 person doing this to you and using your Twitter for info to get psw
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tariq😻 (@mvo236) reported@OneFreeGordon @JagexSupport Dm @legit_tools ASAP he help me solved my problem when I have similar issue with my locked account. His good and fast.
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Christopher Saitta (@Saittastacks) reported@JagexSupport My account of ~16 years got banned for macroing during a time I'm 100% sure I was NOT playing. I had the same exact issue in the past but got my account back. I changed passwords and setup authenticator just to have the same issue! Why was my appeal denied? #Runescape #OSRS
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klyg (@klyg7) reported@murat_p @OldSchoolRS Hello it also happen my account for 2 months and I tried contacting their service but they always gave me a robot reply so i got in contact with recovery_recovery_account1 on instagram I saw his advert on tv he was the one who got me back into my account he should hlp you
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tariq😻 (@mvo236) reported@DjwDe @JagexSupport Dm @legit_tools ASAP he help me solved my problem when I have similar issue with my locked account. His good and fast.
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Olivia owen (@Olivia37259008) reported@BlakeConwizzle @JagexSupport Hey, i saw your comment, don't panic, i had same issue but with the help of @NEEDED__HACK Here on Twitter He got my issue resolved. He's legit and trustworthy
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dud (@zacwifi) reported@JagexSupport hi! thank you for the response. The issue with that is that I am unable to submit another appeal. I submitted an appeal approximately 2 years ago and the appeal was instantly denied. I also cannot see evidence of this offence Is there any way I could have the case reviewed again?