RuneScape

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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

Problems in the last 24 hours

The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

RuneScape Outage Chart 12/23/2025 06:00

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Most Reported Problems

The following are the most recent problems reported by RuneScape users through our website.

  1. Sign in (71%)

    Sign in (71%)

  2. Online Play (21%)

    Online Play (21%)

  3. Matchmaking (7%)

    Matchmaking (7%)

Live Outage Map

The most recent RuneScape outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesRedwood City Online Play
BrazilSumaré Sign in
New ZealandNew Plymouth Sign in
United StatesPeoria Sign in
United KingdomCardiff Sign in
New ZealandNew Plymouth Online Play
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

  • SimplyKarmaa Jack (@SimplyKarmaa) reported

    @RuneScape Can you fix the social aspect of the app, messaging on the app is tragic and cuts out half of your message. Turning pm on/off in chat settings doesn't work correctly either. Half of the features on the app are cosmetic or what

  • ReidMMcLain Reid McLain (@ReidMMcLain) reported

    They should fix ice demon at chambers of xeric so that dark demon bane does max damage similar to fire surge @JagexAsh @jagexhusky @oldschoolrs

  • Soulcoffr Erich Moeller (@Soulcoffr) reported

    @ImGumehKid @RuneScape I’m having the same problem on iOS. “Done” button does nothing.

  • TECHCARTER91 Thomas Carter (@TECHCARTER91) reported

    @RuneScape Can you just confirm if actually creating a character is also the issue? The ‘done’ button for example?

  • RobertD49732603 Robert Desmond (@RobertD49732603) reported

    @JagexAsh @Jagex @JagexSupport is it possible to email me or at least somehow message me privately and i can provide you with the emails linked to the accounts and passwords + login details. they all got taken when the locked accounts happened. please look into this as its weird af.

  • MikeLong916 Mike Long (@MikeLong916) reported

    @RuneScape anyone reporting issues with being unable to move past character design? When I press “done” nothing happens. I’m on iOS.

  • Joneszzy1 Joneszzy (@Joneszzy1) reported

    @RuneScape done button not working app has updated twice now.

  • _Twentyside_ Twentyside (@_Twentyside_) reported

    @kagetrips @RuneScape This is the same issue I'm running into when trying to log in.

  • ImGumehKid nate:) (@ImGumehKid) reported

    @RuneScape i’m also having a problem the done button on the character creation screen seems broken.

  • MarcellDaSh3ll Marcell Da Sh3ll (@MarcellDaSh3ll) reported

    @RuneScape Does this involve the error 403 that I’m getting when loggin into my google account? I’m very excited

  • Kitten1806 Catherine Southwell (@Kitten1806) reported

    @JagexSupport I'm trying to get a refund for a payp membership that I haven't used but I can't log in to my runescape because I have forgotten my password and when I try reset it an error comes up. Do you have a contact number instead of being sent round in circles please?

  • JagexPuppi Mod Puppi (@JagexPuppi) reported

    @EmmaKittyO @JagexSupport Hello. Unfortunately the player support team may be dealing with a substantial amount of issues. What sort of problem are you experiencing?

  • scopelessgaming TREV.exe (@scopelessgaming) reported

    @JagexSupport today I attempted to login to my account on the new iOS mobile app and it created a new character and I now have no access to my original account. Please send help

  • maberlyofficial Maber ☺️ (@maberlyofficial) reported

    @RuneScape My keyboard pops up whenever I log into the game. Not sure if it’s already been reported or if it’s just a me thing. Not a big problem but kinda annoying.

  • jesseha13958070 jesse harrison (@jesseha13958070) reported

    @IncredibleSerg3 @JagexSupport Go inbox Astro_james8 on Instagram he got the best service he is fast and reliable he help me recover back my hacked and banned account

  • CyberFl0P Cyberfl0p @ twitchtv (@CyberFl0P) reported

    @DuhDuhDean @RuneScape If it says compatible with older IOS you shouldn’t have an issue. If it solely says 14 then yeah you may not be able to.

  • RobertD49732603 Robert Desmond (@RobertD49732603) reported

    @JagexAsh @JagexSupport - is it possible to email me or at least somehow message me privately and i can provide you with the emails linked to the accounts and passwords + login details. they all got taken when the locked accounts happened. please look into this as its weird af.

  • xslayerkittyx xJeNx (@xslayerkittyx) reported

    @Kalv1441 @RuneScape Same problem. Pc and on iPad Pro… it’s been a couple hrs of this. I wonder if anyone has gotten passed that part yet!?

  • Joneszzy1 Joneszzy (@Joneszzy1) reported

    @RuneScape im still stuck in tutorial. Is thereva problem.

  • clark_quenton Quenton Clark (@clark_quenton) reported

    @RuneScape Probably a stupid question but I only ask because plenty of games have this same issue.. come to find out it was blocking out iPhone users..

  • Chrissy_p0o RelenaRS (@Chrissy_p0o) reported

    @clark_quenton @RuneScape It will take a few days to work out the bugs. I’m sure the great Jagex ninja team is working overtime to get the app rolled out as smooth as possible. Full launch is technically 17th anyways. I’m sure they prelaunched it to get a head start of all the problems.

  • sam31775930 sam (@sam31775930) reported

    @JagexSupport Is there a world hop limit in the game again(osrs)? Been hopping a lot and got the too many login attempts message. After I get back in, hopping once or twice causes me to have to wait again.

  • Scott2Tall Scott Jones (@Scott2Tall) reported

    @JagexSupport This is getting ridiculous. This forum hasn’t been reviewed in almost 8 full months. Do something. You know how trash this makes your customer service look? 135-136-77-66162515

  • suckacockcunt Suckacockcunt (@suckacockcunt) reported

    @RuneScape @JagexSupport How about you guys make it possible for people to get their accounts back if a phone breaks and they can’t get into their registered email. Because, I’m pretty sure I’m not the only one who has had this problem and you guys aren’t much help sadly. 10year+ accounts. I’m so done.

  • kagetrips Jesse K (@kagetrips) reported

    @RuneScape I'm getting an error 403 rate_limit_exceeded. It's saying something about the app has reached the limit of how many new players the app can have. It's starting to reach out to the developers to ask them to get it increased.

  • TECHCARTER91 Thomas Carter (@TECHCARTER91) reported

    @RuneScape Fix the ‘Done’ button on creation!!!! Can’t even bloody log in or do anything!! What’s the point Pre-ordering and waiting this long for it not to bloody work!

  • ledarocha Morena tropicana (@ledarocha) reported

    @Beard101 @RuneScape U can w/ the last option. Bot is not working for me

  • NatagoWoW Natago (@NatagoWoW) reported

    @RuneScape it won’t let me login, says there’s too many google accounts logged in…. There is a login limit????

  • clark_quenton Quenton Clark (@clark_quenton) reported

    @RuneScape Aye so I can create my character but when I click done.. it just sits on the character screen I’ve literally tried everything to fix this

  • exosrs3 Exonaut (@exosrs3) reported

    @JimSterling Durability should only exist for economically focused games to maintain in-game progression via valuable drops. Like how all the best **** in RuneScape (Lv70+) degrade to a broken state or nothing, costing money to repair or needing a replacement.