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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (65%)
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Online Play (29%)
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Game Crash (6%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Belo Oriente |
Online Play | |
 Heidelberg |
Sign in | |
| Braço do Norte |
Sign in | |
 Saint John |
Game Crash | |
 Valencia |
Online Play | |
 Redwood City |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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rizky
(@sayankrian) reported
@rustiethedog @JagexSupport You can inbox Kelvin_limit on Instagram he's going to fix this problem which is similar to my friends own problem last week, just send him a dm.
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Elvis Cupina
(@cupinaelvis1) reported
@OldSchoolRS hey i got problems with my account can you halp me please
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Philip Gerald
(@philipgerald50) reported
@KutcherJay @JagexSupport Send a message request to GAINFIXX on Instagram he will help you out I’ve had this issue before now and support was of no help to me…
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gooose
(@Craig10257858) reported
@boucrRS @JagexSupport @JagexAsh Will probably be fixed in 6 months time Ironman always end up with these issues
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Simon
(@nayaper232) reported
@Twiddle_OSRS @JagexSupport @JagexAsh I advice you explore the services of kelvtoolz on instagram regarding your issue because you won’t get any response from customer service
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Thomas Tom
(@To__Ms01) reported
@Saosiiin @JagexSupport Sadly, bans are unappealable here Especially permanent ones However I'd suggest you reach out to #lyntech1 on Instagram I'm pretty sure they can help remove the ban and unlock your account cos they helped me fix something similar recently
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Adam
(@KingAdamM8) reported
@Alexwigg1 @OldSchoolRS I don't think 50m is too much of an issue it's that it's 50m AND lost permanently, no buying it back etc. I think it'd be fine if it was either made to degrade to dust OR retained the 50m but wasn't permanently lost, even if it were usable on all worlds wouldn't use mine atm
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2nd Base
(@OSRS2ndBase) reported
@Em9nine @OldSchoolRS Why do people have such an issue with this? They polled the cosmetic ornament kits to come from the PvP Arena. It failed for various reasons. They are now polling them to come from BH. It’s effectively a completely different question
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GrumpyCat
(@morgadonuno02) reported
@OldSchoolRS @JagexSupport "Webserver not reachable". I get this message when I try to log in on the Jagex Launcher to open Runelite. I have to use Runelite directly to log in. Never had this issue before. Same happens with the website. Solution?
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Jagex Support
(@JagexSupport) reported
@morgadonuno02 @OldSchoolRS Hey, if the issue is still occurring then please contact us through that page as we will look into this further. ~Mateusz
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gabi ninou
(@gabi_ninou) reported
@o0crusho0 @JagexSupport My account also got a permanent ban and support did nothing to help , not until I reached out to @SUPER_UNBAN on Instagram who helped me recover back my account . I confidently recommend his service
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2nd Base
(@OSRS2ndBase) reported
@KingAdamM8 @Alexwigg1 @OldSchoolRS I hope they change how that behavior works, such that VLS is always kept on death (in broken state) if not protected
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J.
(@_JYates) reported
@JagexSupport Hi Jagex, -1- During lockdown I developed a gambling problem. Every single piece of money I owned I gambled away and it ruined my life. I was gambling from the minute I woke up until the minute I went to bed. When I eventually run out of real life money I turned
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Carlosky
(@Carlosky_rs3) reported
@JagexSupport rs support always great… I was right, my friend just logged in and everything goes, now you’ll just ignore or what? It’s happen after server crash, idk what happen but now he lost everything…
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2nd Base
(@OSRS2ndBase) reported
@Dual_Shark @OldSchoolRS Kinda is a shame that some (maybe even most) accounts that got 2-3 Defense decided to go 13-15 to make the most of it, and now negative XP lamps are coming out that would’ve solved the problem 😬
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GriM
(@GuardianGriM) reported
@JagexSupport @JagexAsh Greetings! I was waiting to use my 2-day membership code until I had some free time in my life, but when I logged in to my message center today, I notice it is gone. I suppose I missed that messages were only saved for 90 days(?) Is there any way to fix?
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Simon
(@nayaper232) reported
@ObzMaulz @JagexSupport I advice you explore the services of kelvtoolz on instagram regarding your issue because you won’t get any response from customer service
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Adrian Carlos
(@_Adrian_carlos_) reported
@MariaDIBatista @JagexSupport Give a consideration to get unban soon and faster by applying the service of Rex_fixx on instagram he can help you get unban and his good at it and faster then trying to connect with support which they wouldn’t even look at any appeal or messages from you
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Stephanie Max
(@Stephan86517554) reported
@Asall93Sall @JagexSupport I am so sorry about what happened to you but I know a guy who can help. zyper_tech24 on Instagram is the best in relation to any cyber issues
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Westy💾
(@westy_nfts) reported
NFA but I'm uncertain about USDC w/ SVB collapsing & possible risk/contagion to come. FTX was $20bn. SVB is $200bn. The problem isn't necessarily the loss of reserve funds, but a possible bank run due to FUD. Question is, where is the safe haven? Might have to buy Runescape…
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Rune Scape
(@RuneSca19753558) reported
@queen1234___ @JagexSupport @Rezatech1 **** off with your scam messages . If you send me 1 more time i will ip track you and bring you problems you stupid **** . Go work for your money
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Florence Potter
(@Florence_Potte) reported
@Twiddle_OSRS @JagexSupport @JagexAsh Unfortunately their support will always either ignore you or tell you the same unhelpful thing ,talk to lyntech1 on instagram he helped me when I had similar issue
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Austin
(@Gandalfsan) reported
@JagexSupport Thats not the issue
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ChesneySenior
(@Chesneysenior) reported
@TitoOSRS @JagexSupport yea goodluck pal, ive been to jagex hq and they wont listen worst customer service the corrupt j mod is banning anyone that ***** with the cc so so so corrupt!
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2nd Base
(@OSRS2ndBase) reported
@Alexwigg1 @OldSchoolRS Yeah I’d imagine there would be some rarity scaling with EP percentage. Still doesn’t solve the problem of the pieces being way over-inflated in price. Having them be untradeable and chargeable for a certain amount of GP ensures that they’re more accessible. People risking more
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Thomas Tom
(@To__Ms01) reported
@Twiddle_OSRS @JagexSupport @JagexAsh I was struggling with the same issues right now but I was told to file a report to their management support, Lyntech1 on Instagram and it was rectified few minutes ago
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Santiago
(@San_tiag597) reported
@zeelwz @JagexSupport My account got banned few days ago as well and every step I made to get it back did not work. I got in touch with #kelvtoolz on instagram which he helped to resolve my account issue. You should probably check him out
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GrumpyCat
(@morgadonuno02) reported
@JagexSupport @OldSchoolRS I did. The only way I can log in is through Runelite directly but i prefer the launcher because it saves my credentials and i have the same issue with the website
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junryl rentura
(@jhoxXxaLL) reported
@BoxOfDemons @JagexSupport I urge you to hit up #Kelvin_limit on Instagram he can take care of this issue asap support won't give you any good replies tho.
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Philip Gerald
(@philipgerald50) reported
@Carlosky_rs3 @JagexSupport Seek for help from GAINFIXX on Instagram he has be the one helping me, i had same issues but support wasn't responding