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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (64%)
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Online Play (27%)
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Game Crash (9%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Sign in | |
 Upton |
Sign in | |
 Heidelberg |
Sign in | |
| Scunthorpe |
Sign in | |
 Charlotte |
Sign in | |
 Belo Oriente |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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JAVIER++
(@pedvier2) reported
@JagexSupport I want you to help me and this is the third account that I have been banned for no reason, I have been wanting to maxed thieving and they have banned me for no reason, I have not broken any of their rules. it is illegal to play? nickname : 3 Months Ago
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trashboi
(@hyuubes) reported
@RuneScape Does this thing you're doing with telemetry mean you could have fixed the oddments problem when you said you couldn't?
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dee
(@deeOSRS_) reported
@JagexAsh @RsMobi no one we've tagged is available to do anything, including @JagexSupport, so what then? there's a complete lack of any personnel to deal with account security issues and customer support so the whole community has had to resort to tagging anyone
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Invicta Mar
(@CantMe98) reported
@RuneScape Unfortunately missed the Livestream by a few minutes. Just have a question if it'd be possible somebody from the team could answer/address such. For those of who are able to login and have met the character creation interface, and are not within a timeframe where they feel (1/2)
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Rory Sykes
(@rorysykes) reported
@daroogles @RuneScape If for whatever reason you have any problems let me know, Okay?
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Rollath
(@Rollath) reported
@JagexSupport Would it be possible to accept a rollback to February 8th? The log in issue won't be fixed for the foreseeable future, and if I have to lose a little progress, i'd be willing to accept it, if it got me back in, where would I go to request this if possible?
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Sappy
(@SappySapSap) reported
@2277_Iron @OldSchoolRS I’m like more worried about the market crash due to general lack of PVM updates—I don’t think a Thermy jar would solve that problem. Sure, might be annoying to not have polls pass in order, but that’s literally out of your control.
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Saku
(@sakuaas) reported
@JagexSupport After i bought ultimate currency pack through mobile your site keeps rejecting my payments by card. Are these things connected? because my bank says the problem isn't on their end but yours.
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odisho
(@odisho1996) reported
@TheOrangeFox96 @RuneScape Ohh but i also still have issue to log in to :/
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james
(@daroogles) reported
@rorysykes @RuneScape No problem!! I was just wondering. I picked up a M1 laptop today and wanted to do some legwork to see what I needed to start playing
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Anton Larsson
(@LarssonAnton95) reported
@RuneScape you really need to fix this soon.... i want to play my new account....
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Aaron Travers
(@AaronTravers6) reported
@RuneScape What about gold traded to the accounts effected in this time. I’ve recently traded a lot of gold from on account to another recently. The one account I traded from is fine but the other with all my gold is effected by said problem can you be more clear on this.
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Emz ❤️
(@watsonation) reported
@JagexSupport having an issue with a denied appeal that I don’t think was necessary, thanks .
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BURN OUT
(@burnz_out) reported
@JagexSupport when i did the login issue it said chose what email you would like it be be sent to but yet the email from Mod Warden to day it said my alt name not my main acc name why is that ???? but i used my main email not the email i used for my main to used why it that ???
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RichFutureNick
(@RichFutureNick1) reported
@Gamma_Monkey @barronsonline Yes, my view it going to crash. i get it people think kids playing this 24/7 great revenue but if you review old games that got hyped and just faded away with the gen... >.> runescape anyone? lol hhaaa
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Matthew Blehm
(@BlehmMatthew) reported
@JagexSupport at the same time the servers were having issues my account got hacked and everything valuable was taken. I have the account back but it's suspicious that the only time I ever get hacked is right now. I would really appreciate my stuff back. Ty! Username: shizznack
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Karina qiu
(@Karinaqiu) reported
@RuneScape still can't be able to login on my hcim, even my main have the same problem, submitted report almost 2 weeks ago but no reply yet.
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AlphA WolF
(@DennisAlphaWolf) reported
@JagexSupport just wanted to say I may not be able to play right now but I did watch your resent live stream on twitch and I can't thank you guys and your team's enough for everything your doing to fix this issue
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Ashton Williams
(@AshtonW35784839) reported
@RuneScape Unreleated to the login issues as I am one of the lucky ones, but how come Norton VPN's log me out? No matter what country I set it at, it logs me out or tells me "my game session expired." Does RS software reject Norton VPN's?
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Stephanie white
(@stephaniej661) reported
@smankycabbage @JagexSupport This was the same kind of issues, I was having with my account earlier today support team aren't doing anything about it. But I got it fixed by this guy on instagram he is fast and reliable,I think you should contact him on instagram @_cyberjones_ reliable and legit
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Alex_lucas
(@Alex_lucase) reported
@tobias108b @JagexSupport Wtf!!!! this can be so annoying this was the type of issue i had i thought I had lost my account when I got banned for 3 months and every attempt to have it restored failed until @cyber_hub_rescue on instagram who helped me recovered my account back his good he can help you
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Nicolas Perron
(@Nicolas91787505) reported
@RuneScape I have issues with divine spots.. I sent a technical report still no answers yet
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AlphA WolF
(@DennisAlphaWolf) reported
@JagexSupport hey I've had conversations with you all at jagex over the login problem but I have a different question....I buy my membership with in-game money how is this downtime going to affect that because when I am able to sign in again my membership with be almost over
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Pascal bough
(@shinorgarba) reported
@smankycabbage @JagexSupport I also got hacked, these support services aren’t doing anything, send a DM to @DaveCyberHelp on instagram, they’ll help fix your account fast!
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AlphA WolF
(@DennisAlphaWolf) reported
@RuneScape just wanted to say I may not be able to play right now but I did watch your resent live stream on twitch and I can't thank you guys and your team's enough for everything your doing to fix this issue
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Joshua
(@joshie_0) reported
I miss having a PC. Just playing RuneScape and Diablo 2 for hours. LOL with my friends when League Of Legends was non existent. Definitely can’t wait to get these moves going. Been on my grind even when I’m not working construction.
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Thiago Ryohei
(@NagaWolf) reported
@RuneScape I expected a more transparent response from the CEO but he just repeated everything that was written in the news, in my view it is already becoming clear that the people who have the problem with the log-in will not be compensated
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Jordn
(@Jordnx24) reported
@RuneScape While we're on the topic of server failures etc, can you guys also investigate and fix the Australian Server situation? The performance of these servers has been sub-par for roughly 7 years+. I think along with thousands of others, it's time to actually fix this issue. :)
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Matt Sims
(@Mercifull) reported
@adeshbhansali @RuneScape I also registered my email but didnt recieve any sort of confirmation. I guess they only open allocations every so often. Also they are a bit overwhelmed atm with this login glitch
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tommy108b@gmail.com
(@tobias108b) reported
@JagexSupport 3 years ago my account was hacked due to a password breach on forums and was sold on the black market and when i noticed it it was already to late. and got permanently banned and i cant seem to appeal it or get any response ? is customer service ?