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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (65%)
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Online Play (29%)
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Game Crash (6%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Charlotte |
Sign in | |
 Belo Oriente |
Online Play | |
 Heidelberg |
Sign in | |
| Braço do Norte |
Sign in | |
 Saint John |
Game Crash | |
 Valencia |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Alex Brown
(@NLCKEL) reported
@JagexKieren hey mod Kieren having issues with you guys new security system like i can access my account but it won't let me login to game only on runescape website any suggestions i also been playing for almost 17 years i never really had issue with login till this update
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MiamiRs
(@miami_rs) reported
@JagexAsh @OldSchoolRS when we click rapid heal to cross tight rope in cox our hitpoints doesnt gain 1 hp after this update, please fix it asap.
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Lukemoses
(@Lukemoses09) reported
@NicolaiVat87634 @JagexSupport My account also got hack and support service aren’t doing anything about it, so I contacted @Best_recovery05 on twitter.
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Matt Aybee
(@AybeeMatt) reported
@luismiguel155 @JagexSupport @JagexTrident Account suspended/banned is usually as a result of violating terms and conditions but if you think you’ve not broken any rule and was banned by mistake, send an inbox to TYLER_CYBER on Instagram for quick review and assistance
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Alex Brown
(@NLCKEL) reported
@JagexAsh hey mod west having issues with you guys new security system like i can access my account but it won't let me login to game only on runescape website any suggestions i also been playing for almost 17 years i never really had issue with login till this update Please help
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Alyssa Malone
(@AlyssaMalo36868) reported
@BYEHCSTATUS @JagexSupport Account suspended/banned is usually as a result of violating terms and conditions but if you think you’ve not broken any rule and was banned by mistake, send an inbox to unban_techs on Instagram for quick review and assistance
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gena soh
(@kytalli) reported
But bluesky really does make me feel like i’m on retro RuneScape, or on a jail broken iPhone with an app downloaded off Cydia. It feels cool, in a nostalgic way, to encounter friction through a screen. That being said, there’s a reason why I’m a stock software girl, lmfao.
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Rusty Tater
(@RustyTater32) reported
@JagexHelpL0ne @JagexSupport All of the boxes are filled with the earliest info I have. I know for a fact all of my payment information is correct, even the transaction ID I provided for my membership. This recovery system is not working
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Nic
(@realnicjohnson) reported
@GirardTV @RL_Support I have a Radeon 6750XT and have never had issues with Rocket League but can’t play RuneScape cause of compatibility issues with Radeon’s software. Worst part is until Psyonix or Nvidia updates to fix this there’s not really anything you can do
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Brandon
(@Radingod1) reported
@JagexSupport are we no longer able to play with a VPN if we link our accounts to the new system? When I try it gives me an error now saying "the account owner restricts this."
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Justin 🦅
(@RaderJustin) reported
@JagexSupport My jagex account was disabled. I never requested it to be disabled and can’t login to the website or main game at all?
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xELI7ExSNIP3Rx
(@xELI7ExSNIP3Rx) reported
@JagexSupport @Jagex I've sent a support request in on the 9th of April and not got a response. Is it possible I can speak to someone to getting this issue sorted ?
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Cacia 🎃
(@hello_cacia) reported
@JagexSupport Thank you Dorothy! I've done that now. Sorry, it was very confusing and the link provided didn't have a place to put any email besides the accounts one in the form. I had to use the "forgot login" section to get a form that did. just by the way.
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billalhamdan69
(@billalhamdan69) reported
@JagexSupport but this is not a ban this is a mute a perm mute how can i fix this?
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Anggi shushy
(@anggi_shushy) reported
@wessiej43 @JagexSupport Support services sucks I had similar issue support service weren’t helpful @reid_360 helped. Try them out…
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Matchstick Mania
(@Match_Mania) reported
@JagexSupport hello I emailed you last night regarding my query on the account "werewolf" had a response back from mod Eliza however the information given was all things I've already tried but I did it again anyway with no results, the link for recovery is also not working
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Matt Aybee
(@AybeeMatt) reported
@RareCamss @JagexSupport Well sometimes accounts get wrongfully banned, this might be a clear misunderstanding or a glitch, but support does nothing about it. When my account got banned, no one helped me, luckily I got reffered to @TYLER_CYBER on Instagram, he helped me unban my account.
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Krystle Ann Poovey
(@PhotosbyKrystle) reported
@NeckDay @OldSchoolRS My account also got a permanent ban and support did nothing to help , not until I reached out to @SUPER_UNBAN on Instagram who helped me recover back my account . I confidently recommend his service
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Berkay
(@lawine_026) reported
@JagexSupport I been having trouble with Jagex Accounts and receiving an e-mail for a login prompt. Could anyone help me please? :) P.s. First time using twitter.
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Justin 🦅
(@RaderJustin) reported
@JagexSupport my jagex account is still disabled and I’m unable to login to the website and game? Any help here? I’ve submitted a ticket aswell
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Matt Aybee
(@AybeeMatt) reported
@CarlosJoss14S @JagexSupport @Jagex Account suspended/banned is usually as a result of violating terms and conditions but if you think you’ve not broken any rule and was banned by mistake, send an inbox to TYLER_CYBER on Instagram for quick review and assistance
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Andrew Payne
(@MrPayneFamily) reported
@JagexSupport I’m having an issue where a false ban that was resolved by @JagexTrident is still showing in my account history as squashed. It shouldn’t be there and I want it removed as it was a fault of your bot detection software
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amelia immigration
(@ameliaimmi93222) reported
@drhyno21 @JagexSupport My personal Account got similar issues.. I contacted support services but they wouldn't help me.... got referred to @joerecover9 and He's so helpful and reliable. He can help you.
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Matt Aybee
(@AybeeMatt) reported
@SlewfootsReveng @JagexSupport Well sometimes accounts get wrongfully banned, this might be a clear misunderstanding or a glitch, but support does nothing about it. When my account got banned, no one helped me, luckily I got reffered to @TYLER_CYBER on Instagram, he helped me unban my account.
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2nd Base
(@OSRS2ndBase) reported
@Master_Recable @OldSchoolRS You’re right about Umbra - that’s even what the blog says. Might have been an error. Interesting point about Fumus. I guess so long as you’re poisoned, you can take advantage of it regardless of what poisoned you. I don’t see a problem with that. Kinda cool mechanic
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Phillips
(@Phillip97665310) reported
@RaderJustin @JagexSupport I was also wrongly permanently banned but with the help of @NETQUAKE0 on Twitter, I was able to recover my account without any issue. he also work on server issues and error code all thanks to him you should also contact him so he will help you out
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winalldaypro
(@WinAllDayPro) reported
@JagexSupport. I have credit card reciepts, membership transaction ID'S and all the proof to show it is my account, why can't i access? i tried to login my account, and it said locked, i'm not receiving any emails with reset link @jagex
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Ryan G Riley
(@RyanReilly81313) reported
@JagexSupport REMINDER YOUR TEAM IS WASTING DAYS OF THEIR TIME WHEN YOU COULD JUST USE YOUR EYES ONCE AND SOLVE THE PROBLEM AND BE DONE, I’ll leave you alone after I promise!!!!
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Alex Brown
(@NLCKEL) reported
@JagexAsh hey mod Ash having issues with you guys new security system like i can access my account but it won't let me login to game only on runescape website any suggestions i also been playing for almost 17 years i never really had issue with login till this update Please help
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Torm
(@7ormRS) reported
@fe_calmata @JagexSupport What error do you get with bottles?