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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (67%)
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Online Play (28%)
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Game Crash (6%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Scunthorpe |
Sign in | |
 Charlotte |
Sign in | |
 Belo Oriente |
Online Play | |
 Heidelberg |
Sign in | |
| Braço do Norte |
Sign in | |
 Saint John |
Game Crash |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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josh
(@JudahBenHurr) reported
@JagexAyiza @gay_ming @OldSchoolRS Any update on prestige issue? Half the team is prestige’s the other half isn’t when the group was made together at the same time? Refreshing like mod sarnie said doesn’t work.
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Steelcryo
(@Steelcryo) reported
@smollesthead @OldSchoolRS Unless you have a QC team the size of your playerbase, they will never find all the issues the players will. Not to mention testing something in a dev environment is entirely different to a live environment.
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Furry Wall
(@Furry_Wall) reported
@OldSchoolRS The issue is duping
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Kurt 🏳️🌈
(@xkurtRS) reported
@JagexSupport My email I registered on has been deleted, that's my main issue. I provided a current email tho. Will I be able to resubmit another one as I have gathered more evidence since to prove I am account owner. Ty
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OzzY Sports
(@ozzy_sports) reported
@JagexAllstar @JagexLight @OldSchoolRS Yes while trying to create the group we got the error and automatic logout timer 3-4 times before it eventually worked
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IVVI IVVI
(@IVVIpardy) reported
@JagexSupport @JagexSupport 2 of my accounts have been falsley banned now . i was literally playing all day and all night to grind out 99 hunter and i got a ban after update .. my accounts were compromised a month or so ago and now this . these are false bans .please fix this
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Steelcryo
(@Steelcryo) reported
@_busyguy @OldSchoolRS Which is almost impossible without having a testing team the same size as a player base. Which is why most games now have Alpha's and Beta's, free testing because it's the only way to discover the majority of issues.
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2 Fakhri Jfb
(@engjvy) reported
@osrsironmanguy @JagexSupport If not for the help of Dellycrack22 on Instagram I wouldn't have been able to login my account back
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Ayiza
(@JagexAyiza) reported
@VanitarAgarmael @OldSchoolRS Hey, we're aware of this. They didn't actually lose prestige, it's just a visual bug. There is a fix in for next week's game update, until then you'll have to deal with refreshing and relogging. Apologies about that!
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Elsa Gislason
(@ElsaGislason) reported
@Haroldmeu @OldSchoolRS I recommend @bren_Solution he help me recover my hacked account when I have similar issue. Send him a dm ASAP is guaranteed
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Dan Hernon
(@StonerL0ve) reported
@NoexiOSRS @OldSchoolRS That's why you... Play Free to Play before spending anything. That removes the entire monetary issue. If someone wants to blindly spend money on a game they aren't sure they'll like, that's their problem. If they play a different mode, that's also on them. What's not clear?
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Craig Carver
(@CraigCarver12) reported
@OldSchoolRS I'm having issues trying to make a new account to start playing GIM.
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Ben
(@InactRS) reported
@OldSchoolRS issues with GIM storage. Stored a steel axe, and it disappeared. Unsure what the go is with this one fellas. Possible to get it looked at. ?
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Chico Ocupado
(@_busyguy) reported
@Steelcryo @OldSchoolRS Oh yes I fully agree with your point, it's a huge shame it doesn't get the same amount of time as RS3 does, but hey ho. As for the **** that players do, yeah, that's a big shame and they can't really test or forsee these issues without huge prior knowledge.
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Christian Roeder
(@TheCastimir) reported
@OldSchoolRS @JagexLight Is there a reason our group name got shortened to 6 characters after creation? Is there a way to fix this?
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Jamie Teare
(@jamieteare) reported
@JagexSupport Hi, the first time it was hacked I changed my passwords, bank pin, but i took another break for around 7 months and haven't checked back in till this week. And found that it had been hacked and banned again! Can I not speak to someone to fix this please?
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dipierno1anna
(@G4JUoviedo) reported
@VictorP21720110 @OldSchoolRS It really feels bad how your account has been locked I had same issue not until I was recommended to @Lanpartylife and he got it fixed today hit him up and be happy again
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Bobby Billions
(@theBoBByWiP) reported
@OldSchoolRS Haha **** you RuneScape! You couldn’t play test ur dogs hit update just like dmm but they get an update to fix it and we don’t? At this point you deserve what I have planned
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Chico Ocupado
(@_busyguy) reported
@OldSchoolRS Out of curiosity... what is your QA process? Genuine question, not a troll. Genuinely want to know, i'm head of QA for a company and I always see you guys needing to hotfix live issues.
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Martin Larsson
(@SkillerTTV) reported
@OldSchoolRS Love the game mode so far. But one issue that occured to me and I bet a lot more which isn't spoken about is that I didn't get the membership I paid for by release. Most likely some bug as well. But it should be fixed after waiting over 5 hours... @JagexAsh @JagexLight
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Steelcryo
(@Steelcryo) reported
@smollesthead @OldSchoolRS Yeah, but until they see how it's done, you can't really fix it. If it doesn't happen in your own internal testing, you can't know it exists until it happens. Yes previous situations like this have happened, but the code behind them happening is entirely different
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Senpai Nate 🇦🇺
(@LangzzyPlays) reported
@Thirst4Durst @Strains18 @OldSchoolRS So long as it is correctly advertised there is no problem. Think about that for a second..... maybe in game messages every so often, streamers correctly advertising it, commands in their stream also help. There are plenty of ways.
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Mod Light
(@JagexLight) reported
@TheCastimir @OldSchoolRS That is really unfortunate and it seems like the first time I've heard of this issue popping up. I am sorry to hear that. At present I can't confirm whether this is a bug because this is the first time I've heard about it but I will keep an eye out for any more reports.
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Kevin Myers
(@KevinMyers2012) reported
@OldSchoolRS How you ever deployed a major update without any issues?
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Mod Light
(@JagexLight) reported
@smalleggie @OldSchoolRS nope we're just investigating an issue! apologies for any inconvenience caused.
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Piekezot
(@piekezot) reported
@JagexSupport 'm having issues logging in on my new acc, I created it this afternoon on my phone with an existing Gmail account but when I got home I couldn't log on this account on my pc... For some reason it doesn't find the email adres
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Eric Tillman
(@EricTil69239359) reported
Hello, again, @JagexSupport. I still have not had any help from you guys. For some reason, my problem seems to be too confusing or is just beyond your capability to fix. I haven't been able to play in nearly 3 months now on an account I regularly played on for 2 years. Help??
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ً
(@iliwynn) reported
@JagexSupport membership purchased via paypal didn't end up applying on my account. anytime i try to input a ticket it just puts me into different tabs in the support section. none of them mention my problem.
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Cody Lavoie
(@CodyLavoie6) reported
@OldSchoolRS @OldSchoolRS still getting kicked and logged out after creating a group.. please fix I booked this day off…
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Brady
(@Gwoomer) reported
@smollesthead @Steelcryo @OldSchoolRS There are always missed issues with releases of any game and any update. This is a massive update of a new game mode in the game. Expecting it to be flawless is childish.