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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (69%)
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Online Play (13%)
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Game Crash (13%)
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Glitches (6%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 New York City |
Sign in | |
| San Francisco |
Sign in | |
 Manchester |
Sign in | |
| Urbandale |
Sign in | |
 Sydney |
Sign in | |
| Upton |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Angryscaper
(@Angryscaper21) reported
@JagexSupport The issue is still happening nothing works
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nick
(@AddyzRS) reported
@XSVPredator @OldSchoolRS @ianspam Yeah i do too, but i'm unhappy having to accept the new terms hence i'm sharing my opinion on it lol. Why you got such a problem with that?
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@Massofman
(@Massofman1) reported
@OldSchoolRS Is there any possible way to have a short chat with any jagex mod? i have an issue with recovering my password and the complete helpdesk has no value with this issue i need to explain it so a mod might be able to fix it for me
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Jordan Brierley
(@SlainChaotic) reported
@JagexSupport Hello, I went though a big issue with my phone causing a factory reset I have a account on Runescape called Sykkadelic, I do not remember the password and cannot access it on my emails because it is the same. If you could message me privately i can explain more. Ty
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baknajxnak
(@haianihayga) reported
@FiqucaOfficial @JagexSupport So get someone with no service charge and an immediate response will be able to get your account back immediately
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johnny kapri
(@JohnnyKapri) reported
@JagexSupport My accounts were hi jacked and possibly botted on and I still got banned... Mod theo p you are doing a terrible job I am very upset with your customer service... Both my bans denied.... please help
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tacymist
(@tacymist) reported
@JagexSupport You guys really need to invest more deeply in customer support. I shouldn't have to wait a day for a response on a third party website no less. Poor customer support has always been an issue for Jagex so I know it will never improve.
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Moe
(@Momouzzaa) reported
@JagexSupport you been ignoring me all week. been 14 days since my appeal with no response. For a customer whose been paying membership for over a decade id expect better customer service; especially since it was a wrongful ban. Please dont tell me to submit another appeal
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baknajxnak
(@haianihayga) reported
@FiqucaOfficial @JagexSupport Bro for me I feel you hit or rely on them they might disappoint you in helping you get your account back or send automated response that will have no effect or problems changing
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meeww
(@ZcribblezXD) reported
@JagexSupport I was banned for macroing simply for using osbuddy. (A 3rd party client you have publicly said is allowed) Upon asking for support I was given no real appeal and no way to contact anyone about this.This service is ridiculous.
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Rip multi pking 21/10/2020
(@Wildyupdatewhen) reported
@OldSchoolRS Saddens me when I see the wilderness go even more in the direction of solo content. I don't want to pk without having people in discord to share the experience with. That is what's wrong with the current wilderness and that should be your focus on how to fix it.
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T
(@Terry96582916) reported
@NetworkerMan @AbyssOSRS @OldSchoolRS then THAT is some dedication! well deserved reward. most people will not be paying the additional $10 a month solely for chin splashing, they'll probably use their $10 to just buy bonds or illicit GP. Absolutely not on a chin splashing account. Won't be a wide issue.
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Ryan Howell
(@RyanHowell20) reported
@JagexSupport I can’t login as I am trying to disable to Authenticator because I have a new phone however it won’t send an email to the registered email.
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party songs
(@PrinceDrak3) reported
@JagexSupport please add a mobile update to game client I had to delete old client due to issues loading and go to reinstall and the client had some changes ... Please offer an auto client update feature from play store #runescape even having to wait for redownload game is smooth
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Rip multi pking 21/10/2020
(@Wildyupdatewhen) reported
@OldSchoolRS Saddens me when I see the wilderness go even more in the direction of solo content. I don't want to pk without having people in discord to share the experience with. That is what's wrong with the current wilderness and that should be your focus on how to fix it.
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Czaplick
(@Czaplick) reported
@OldSchoolRS If this allows a free escape from any fight with a freeze, that’s a problem. That being said, if pkers wanted a fair fight, this wouldn’t be an issue. (Most) Pkers don’t want a fair fight. They want a free kill and free loot. Friends in single don’t change that.
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King_Jim_Z
(@King_Jim_Z) reported
@Alex_Cordell_1 @DonkeyK03060611 @OldSchoolRS like its honestly cringe reading your comments dude you dont have any idea what youre talking about but you're so adamant that this one change is going to fix everything.
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findaltars
(@FindAltars) reported
@JagexSupport @OldSchoolRS Okay well this guy "workless" has been using an auto typer on his main account to stay logged into his world 330 player owned house, could you please ban him for at least a day..hes auto typing and bypassing login timer.
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baknajxnak
(@haianihayga) reported
@FiqucaOfficial @JagexSupport Message him via instagram hacker_crane and am sure he will be of great help to you with no service charge
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Addict
(@RemcoBourdeau) reported
@JagexSupport my game keeps freezing at very random times, i already cleared the cache, checked gpu drivers etc and it's still happening(OSRS) any ideas what the issue could be?
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︎
(@pint1337) reported
@JagexLight @DitterBitter @OldSchoolRS Fix ur company
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Bewear1835 🏳️🌈
(@Bewear1835) reported
@TheBoltzy @OldSchoolRS I've looked, and only seen one post where it wasn't a repost, no problem is they started reposting on the Tombs of Amascut rewards and making no actual changes, we love to see changes, but when you repost the same exact thing making us search for nothing new
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Bobby Loper
(@BobbyLoper5) reported
@JagexSupport Hi. Thank you. The link to disable the Authenticator says it sends me an email to my verified email, which my account doesn’t have, and requires me to sign in with my Authenticator if I would like to set up an email for my account. How can I fix this?
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shaquan tucker
(@shaquan_tucker) reported
@RuneScape That book puzzle in broken home is ******* frustraiting and who ever though of that is piece of ****.
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Jake Hughes
(@jakhug18) reported
@JagexSupport The problem is I haven’t gotten a response back from any of the appeals, not to mention my account password fell victim to a data breach. There has to be a way
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SAN
(@SAN44YOLO) reported
@JagexSupport i have a huge problem , that requires a long talk , i used to play rs since i was little on a laptop since 2011-2012 , and i quit years later around 2016-2017, and i lost both emails for both accounts i had , i can still log in one of them since i came back since its on ios now ,
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EELT_OSRS
(@EeltOsrs) reported
@thief_oner @Zach_0srs @OldSchoolRS I will correct this for you: 'the people that ONLY log in with a 30 man team after having their bait do 300 damage to you' I will agree that there are far better ways to deal with the current problems surrounding teams in pvp but this is just the most simple fix.
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Jake Hughes
(@jakhug18) reported
@JagexSupport Problem is I try to do the link but I’m not able to appeal anymore :/
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Daniel Mroščák
(@DMroscak) reported
@JagexSupport I accidentally managed to unlink my google account and when i want to link it wants login rs email which i dont have so i cannot now play on tablet and phone only through steam but only via pc i also forgot to mention that following
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party songs
(@PrinceDrak3) reported
@JagexSupport been having extreme issues connecting to game servers on mobile for an entire day and I only play mobile ... Game has began crashing my system out and/or freezing it completely up I haven't had these kind of issues since all login servers were reset #runescape