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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (67%)
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Online Play (28%)
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Game Crash (6%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Scunthorpe |
Sign in | |
 Charlotte |
Sign in | |
 Belo Oriente |
Online Play | |
 Heidelberg |
Sign in | |
| Braço do Norte |
Sign in | |
 Saint John |
Game Crash |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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⏂⏁ Maravilinda 🇺🇦
(@SuMemegat) reported
@JagexSupport @OldSchoolRS IDK what is going on, but I can't buy my membership Through Steam it just says ERROR through the website it doesnt let me open paypal, when it did, the payment didn't go through (no idea why, too) What is going on?
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crèche
(@OluwafemiGbade1) reported
@Joepicklebob @JagexSupport Send a message request to #allenfixx on Instagram he will help you out I’ve had this issue before and support couldn’t do ****
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Peter Dube
(@PeterDu6960683) reported
@JagexSupport Hey man I can’t contact anyone thru the support page but I had a two step authenticator and still got hacked they couldn’t get into my bank but I lost like 80 mil worth of stuff and I did everything the game told me to secure my account could u check my account name and fix this
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Oritoke
(@Orihchi) reported
@TylerMosca274 @JagexSupport Hit up Allenfixx on instagram instead of wasting your time here support won’t help I’ve had this issue before he helped me out
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Kez (Vio)
(@Vio_RS) reported
.@JagexAsh question about random event lore. The "Welcome to ScapeRune" message appears in the Surprise Exam event, but there is no "Welcome back to RuneScape" after the event. Is this in error, or is Mr. Mordaut's classroom actually in ScapeRune?
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𝙚𝙓 𝘾𝟬𝙣 (Kevin)
(@YaBoyKevinnn) reported
@JagexSupport @JagexAsh That's not really the issue. I was on mobile, the boots dropped the the ground, I couldnt see them under the 100+ fish sitting on the ground from other players. Fact of the matter, they shouldnt drop to the ground by default if your inv has space.
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crèche
(@OluwafemiGbade1) reported
@AustinA82633496 @JagexSupport They don’t care about their customers obviously why not hit up Allenfixx on instagram he was the one the helped me when I had this issue
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Daniel
(@Duplic1ty) reported
@JagexSupport Hi support, currently having an issue as a hijacker has been able to recover my account multiple times recently - my current recovery request has been pending for some time and I'm worried the bank will be cleared out. How can I escalate this?
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Ann
(@pacific616) reported
@ManOfJupiter1 @JagexSupport Hit up allenfixx on instagram he’ll sure be of help he resolved this same issue for a friend last week
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Smith kate
(@Smithka01566865) reported
@Joepicklebob @JagexSupport contacting support here is totally pointless because all they got are automated messages which can't solve your problems try reach out to @Albert_trix on IG.
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Asagron | Andrew
(@Asagron) reported
@RuneScape Still need a seperate account... Shame especially since you handled it with Darkscape so well, I do see the problem of trying to merge two accounts at the end. So my question is, why bring this out now? Why not wait until the launcher is set up for multiple characters?
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Julie Simon
(@Jooobees) reported
@JagexSupport hi there, I've been having trouble getting into my account for a couple of years, I tried changing the email to a different email address but it doesn't help. I think I may have had another account tied to the same email. I'm at a loss for how to get back into it
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Ann
(@pacific616) reported
@RayBenOsrs @JagexSupport @JagexTwisted Waiting on support won’t change anything cause its just some bot programmed to send you messages that aren’t useful I suggest you send a message request to #allenfixx on instagram he helped me resolve same issue a week ago
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crèche
(@OluwafemiGbade1) reported
@Jooobees @JagexSupport They don’t care about their customers obviously why not hit up Allenfixx on instagram he was the one the helped me when I had this issue
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jones Stephen
(@NanleThomas) reported
@Wokkels2 @JagexSupport Have you forgotten your login details? or Your account got hacked?Let me be your hacker.Every account recovery.send me a private message!!!!!!
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crèche
(@OluwafemiGbade1) reported
@RopesGaming @OldSchoolRS @JagexSupport Waiting on support won’t change anything cause its just some bot programmed to send you messages that aren’t useful I suggest you send a message request to #allenfixx on instagram he helped me resolve same issue a week ago
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Peter Dube
(@PeterDu6960683) reported
@JagexSupport Hey man I can’t contact anyone thru the support page but I had a two step authenticator and still got hacked they couldn’t get into my bank but I lost like 80 mil worth of stuff and I did everything the game told me to secure my account could u check my account name and fix this
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who knows
(@awthatscutehun) reported
@Jagex_Mark can you please look into fixing combat in runescape 3 prayer is broken combat is soo broken u can reable pray right after it gets disabled im a 138 and i legit hit all 0 on everything and get slaped around like i have lvl 5 stats on a maxed acct help plz im soo
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Tsujack
(@tsujack) reported
@RuneScape I'm concerned about bond prices in the main game going up because of the fresh start world rewards. The problem here is having new, returning, and current players not being able to purchase bonds without selling off their entire bank. (continued)
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Mr. Lonely
(@lucifer7445) reported
Can u fix the skybox filter reset at deep sea fishing hub in rs3 ? The filter resets to "clear skybox" after every tele outside or a night sky event like traveling merchant or whale @JagexSupport
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Reinieraarnink1996
(@RAarnink1996) reported
@JagexSupport I already did. I think something is wrong with your client. A friend of mine had the same thing happen to him months ago. Then after a while he could log in again. It makes no sense, I changed my password and I try to use that password to login and it says my password is invalid.
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Peter Dube
(@PeterDu6960683) reported
@JagexSupport Hey man I can’t contact anyone thru the support page but I had a two step authenticator and still got hacked they couldn’t get into my bank but I lost like 80 mil worth of stuff and I did everything the game told me to secure my account could u check my account name and fix this
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DonWilliam
(@LeadingHope) reported
@JagexSupport @Jagex 500k invested in the broken economy due to people who ACTUALLY are botting. but the guy that's vanilla gets banned for botting. makes no sense. even my friends are like wth yk. its been now going on the second day unfortunately. I was hoping maybe someone could look in to it.
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crèche
(@OluwafemiGbade1) reported
@RichRS07 @JagexSupport No positive response will come from their support I can bet I got mine fixed by #allenfixx on instagram when I had this issue you should send him a message request right away
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Peter Dube
(@PeterDu6960683) reported
@JagexSupport Hey man I can’t contact anyone thru the support page but I had a two step authenticator and still got hacked they couldn’t get into my bank but I lost like 80 mil worth of stuff and I did everything the game told me to secure my account could u check my account name and fix this
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brotherman
(@bigbigbro717) reported
@worldawaywubs @JagexSupport @JagexAsh Woah that's some kinda problem Message allenfixx official on Instagram he's a genius He's gonna counter that problem in minutes
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DAN🫶
(@DANIELI72411668) reported
@Chizzet @JagexSupport Hit up Allenfixx on instagram instead of wasting your time here support won’t help I’ve had this issue before he helped me out
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Flurraw
(@flurraw) reported
@JagexSupport I have tried 2 different mobile networks from my 2 sim cards of different providers and wifi. With all 3 it doesn't work at the same time and sometimes it magically works. I don't think I should buy a new phone to solve the problem of the login with a pretty new phone.
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jamous
(@AbujamousAli) reported
@OldSchoolRS Corrupted guanlet is impossible with this lag so much delay
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brotherman
(@bigbigbro717) reported
@Adrian494109961 @JagexSupport Stop wasting your time here with support Message allenfixx on Instagram now He's gonna fix any of your problems