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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (71%)
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Online Play (21%)
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Matchmaking (7%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Redwood City |
Online Play | |
 Sumaré |
Sign in | |
 New Plymouth |
Sign in | |
| Peoria |
Sign in | |
 Cardiff |
Sign in | |
| New Plymouth |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Spencer Martin
(@Spencer65700172) reported
@JagexSupport attempting to change the recovery email to my account I HAVE ACCESS TO! Been denied 3 times to change the email? Seriously???? This needs to be fixed. My recover email was deleted by the provider.... FIX THIS ISSUE!!!!!!
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Diogo Silva
(@DiogoSi96797247) reported
@JagexSupport @Jagex I just want to solve this problem in a good way. I'm an old player who loves the game and I need my account back. All my money and effort spent and you guys just ban without takink care of the player/costumer. That's illegal.
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Big Mutombo
(@Bigmutombo93) reported
@JagexSupport my acc has been wrongfully banned for macro (minor) and unauthorized client use. i didn’t commit as I never had access to my account. I hope you can help me sort out my issues please and thank you.
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Daan van der Plas
(@touristicvenus) reported
@JagexSupport I am not able to make an account all day. "This website is using a security service to protect itself from online attacks."
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Bleach95
(@Bleach95YT) reported
@JagexSupport I am trying to log into Jagex Launcher and keep receiving the web server is not reachable message. How do I fix this?
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Danne
(@DanielMalm1) reported
@JagexSupport How do i turn off the lobby music when using the Jagex Launcher? I could do it before when using the regular login method but now it just skips the login so i can't turn it off.
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Mr Mez
(@MrMezMorris) reported
@josh_sharkie @terriblepker @JagexSupport My account was hacked over 4 years ago and perm banned (I had stopped playing rs a year before this) come back to a perm ban no support service at all and no possible way to contact anybody. Pathetic company.
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Levi 🐛
(@Luhlevi) reported
@JagexSupport Hello, I’ve got an issue that I submitted a ticket for, but my ticket seems to have been closed without me being able to clarify or ask questions, and when trying to reply to the email I was sent, it said I had been blocked from sending replies. Any help?
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mapple
(@mmpppaadlq) reported
@BlackCountryBen @JagexSupport You can inbox Kelvin_limit ( limitless) on Instagram he's going to fix this problem which is similar to my friends own problem last week, just send him a dm.
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Logan jerry
(@LoganYouanyvex) reported
@CarlosC44852760 @JagexSupport Support services sucks I had similar issue support service weren’t helpful @reid_360 helped. Try them out…
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Moth
(@Xymothan) reported
@JagexHelpFrost @JagexSupport And just as a hypothetical, if a player did not own a steam account or Amazon or anything, why would they think to check that has a security breach if they are not contacted about it? It doesn't matter how many other steps they take because one other login overrides the measures
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FINAL FANTASY ADDICT
(@Dasmesee1) reported
@Oscarchela19 You're talking to someone that's played years of classic RuneScape and even that is a better game. The graphics aren't the issue.
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Fyri
(@FyriOsrs) reported
Imagine if 'Luck' was a skill. The reward space could just be drop rate improvements. Would address the issue of an older player base with less time for rng grinds. I can't think how we might train it though. @OldSchoolRS
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INTHELAB
(@INTHELABart) reported
@OldSchoolRS @KickStreamsLive not all the time but it crashes runelite sometimes @RuneLiteClient fix plox xo
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mapple
(@mmpppaadlq) reported
@NoahPence2 @JagexSupport @JagexAsh You can inbox Kelvin_limit ( limitless) on Instagram he's going to fix this problem which is similar to my friends own problem last week, just send him a dm.
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MindThoughts
(@DjbfDnnd) reported
@ItzClasix @JagexSupport Here's a tip mate Instead of wasting so much time with jagex support and get disappointed in the end I'd advise you contact @HARRICKFIXX on Instagram to help you out with any issue you've got
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Monterro
(@Monterr12587538) reported
@Xymothan @JagexSupport My account was hijacked and got banned few days ago as well, every step I made to get it back did not work. I got in touch with #kelvtoolz on instagram which he helped to resolve my account issue. You should probably check him out
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Smallest Edd Boy
(@Darkllynx) reported
@JagexSupport Hey guys, do y'all know how I could possibly fix the issue of the capitalizing of all my sentences in chat not working? Whenever i type in chat, for some reason it doesn't autocapitalize like it did yesterday and all the times before. Not sure if i clicked something
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Jane Decker
(@jane_decke45765) reported
@SVGoD4 @JagexSupport I had similar issues like this but I get this genius who actually assisted me CLEVINFIXX on Instagram check him out
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Tepi
(@TepiOSRS) reported
Just saying there are huge problem with botting in priffidinas so pls JAGEX could u do something with it or do u even care anymore? @OldSchoolRS
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Mod Ash
(@JagexAsh) reported
@xKaoOSRS A broken one may not actually conform to what the Support team's hunting, so I'd wonder if it'd not be picked up so easily, but they're JagexSupport on this platform if you'd like to ask them more about their work :)
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hudson
(@kedrickjag) reported
@DiogoSi96797247 @JagexSupport @Jagex Unfortunately their support will always either ignore you or tell you the same unhelpful thing ,talk to ION_CYBER on instagram he helped me when I had similar issue
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Displeolon
(@displeolon9250) reported
@JagexSupport can someone please look into my account banning. I am perm banned for “third party use” which I only use runelite. It’s my first offence and is just a ridiculous mistake. I’m very unhappy and seems to be nothing I can do to fix it. RSN: Displeolon Cmon jagex…
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Rev Rancy Jones
(@Rancy56469310) reported
@JagexSupport ive lost access to my lvl 3 skiller account Gillianseed and the support page has refused me 3 times i gave all the info i could and just getting nowhere because i cannot access the login email anymore after microsoft removed it due to me not logging in for years.
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Noah Pence
(@NoahPence2) reported
@JagexSupport @JagexAsh Unable to login now since making Jagex Launcher Accounts. Error messages comes up every time. I am on mac and I have tried changing my java version. I cant even deactivate my jagex account to just not even have the perks. I just want runelite. Please help
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Moth
(@Xymothan) reported
@JagexHelpFrost @JagexSupport I did not receive an email about a log on after I went offline which would have been the only time someone could have requested my new PIN to be cancelled. But also, to stress the point, this outside login wasn't considered suspicious after all the others had been
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Harjot Singh
(@GrowitHarjot) reported
Treat life like RuneScape. Login. Do your skill. Gain xp. You usually know if I do this training method then how much xp per/h it is. Level up or not that day… You know you reduced the experience needed to get the next level. All you have to do is login and play.
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hudson
(@kedrickjag) reported
@TickFlicks @JagexSupport Unfortunately their support will always either ignore you or tell you the same unhelpful thing ,talk to ION_CYBER on instagram he helped me when I had similar issue
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Angelo M. Molina
(@unique_gelo) reported
@Bigmutombo93 @JagexSupport Account suspended/banned is usually as a result of violating terms and conditions but if you think you’ve not broken any rule and was banned by mistake, send an inbox to TYLER_CYBER on Instagram for quick review and assistance
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Cyber Puppy
(@TheDogBoy5) reported
@JagexSupport @JagexAsh you win. I need to move on. Its crushing me from the inside because of my problems that i deal with. I never cheated, but if it gives me some sort of closure, ill lie through my teeth and say "I cheated". Hope you're happy. My only crime was being too nice to people in-game.