RuneScape status: server issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Problems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
- Sign in (79%)
- Online Play (7%)
- Glitches (7%)
- Game Crash (7%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 New York City
|
Sign in | 11 days ago |
|
San Francisco
|
Sign in | 20 days ago |
 Manchester
|
Sign in | 20 days ago |
|
Urbandale
|
Sign in | 25 days ago |
 Sydney
|
Sign in | 1 month ago |
|
Upton
|
Sign in | 1 month ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Austin (@Austin_Tsuedo) reported@zorakage @RuneScape $400M Company with adequate staffing. When other games have major outages, their teams hop to it. Its still the same. Atleast should be replying to more statements but historically customer service has always been slow. Doesn't matter.
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kris ๐งธ (@simpforsehyoon) reportedif someone were to break into my house right now and they saw me listening to hollywood undead and playing runescape i think they would just turn around and decide itโs more trouble than itโs worth
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CatyCrisis (@CayteaCrisis) reported@RuneScape My Members account still isn't letting me sign in ๐
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Filipe ME (@FilipeBLK) reported@JagexSupport When I try logging in it says my account was locked. When I click to recover it, I get an error 15. How can I fix that?
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Linette P (@linaries71) reported@RuneScape Still unable to login, Still waiting for CS response. My poor Farm animals are starving LOL! I hope they get this fixed soon.๐๐ฅบWe appreciate you guys!!!
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Dave Carpenter (@SirEddy) reported@RuneScape I am 100% done with Jagex. I have asked for your hepl on this issue and 0 response. Not one more penny from me.
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Brandon Habig (@BrandonHabig) reported@JagexSupport Still receiving the "Error loading your profile. Please contact customer support" error. Ticket #3161669. Any help would be appreciated. Thanks.
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Vernon Z (@MirroredFencer) reported@JagexSupport Hey- I decided to try to return to Runescape after about 15 years, and I found out that my account was banned for Macro-ing on the first of November of 2020? This wasn't me- and I can't put in an appeal and hijacked account report because I get error code 15 (1/2)
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Mason Kole (@MasonKole1) reported@RuneScape @JaheemRS I have the same problem on my alt account. I get the same error and I'm using 2 different devices with 2 different IP. My computer and phone and still can't login or submit a report :/
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Sophia Eva (@Property009) reported@TheRealZacharyK @JagexSupport I was in thesame kind of issues, I was having with my account earlier today but I got it fixed by this guy on instagram he is fast and reliable,I think you should contact him on instagram @_Jackroland_
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๐๐พ๐ด๐ฎ๐๐๐ (@LukeBBA) reported@Austin_Tsuedo @zorakage @RuneScape you act like $400m means they are not allowed to sleep, i cant log on and it sucks but i understand people need to sleep, rather have them rested and trying to fix than tired and make mistakes.
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Olivia Fishwick (@Deadcanons) reported@garrett99468648 @RuneScape Seems like they're pretty clearly just trying to provide information, but obviously they're not going to go into specifics about the coding and so forth, so they chose to deliver it humorously. I don't see what the problem is.
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Samantha Moore (@sgosnay) reported@RuneScape I can't get in I am getting * Error Loading your profile to contact customer care* and this has been several hours on going
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Ryan Jordan (@Vooligan4) reported@RuneScape I am aware that there are ongoing issues but I am having one that doesn't seem to be being addressed and would like help asap. When I try to log in it says that my username or password is incorrect, when they are both absolutely correct, has this happened to others?
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Chris (@CTCmTRS) reportedi just want to play runescape and yet there's login issues that won't get fixed until tomorrow love that for me
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Austin (@Austin_Tsuedo) reported@RuneScape How long does it take for you guys to respond knowing about these specific issues? Its already been hours.
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Tic Toc Robot Snot (@TicTocRobotSnot) reported@RuneScape Still getting "Error loading your profile". ETA on this issue?
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Wyatt (@Dalec1995) reported@RuneScape after today issues I we t to log on and was met with an error saying "error loading your account please contact customer support" uhh...what do I do? I've never had this happen so I'm unsure what to do here
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Vernon Z (@MirroredFencer) reported@JagexSupport Hey- I decided to try to return to Runescape after about 15 years, and I found out that my account was banned for Macro-ing on the first of November of 2020? This wasn't me- and I can't put in an appeal and hijacked account report because I get error code 15 (1/2)
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JogitaTV (@JogitaTv) reported@RuneScape are their still problems going on cause it still wont let me in has kept me from streaming today
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7k๐ฌ๐ง (@7K_GB) reported@odisho1996 @RuneScape Random things seem to be broken for me at-least, i can log into the site , have no metrics stats appear, I cant log into game still either. Waiting for the Email from them๐Surely they should know what Accounts are broken and just fix them all
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Ch Sufyan 33 (@ChSufyan331) reported@JagexSupport what is this error i have no issue to my account not any offence and also remember my mail and password then what is this ?
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Erik Torgler (@ErikTorgler) reported@RuneScape I have spent thousands of hours and thousands of dollars on your game over more than a decade. I am completely unable to log in. FIX YOUR SERVERS!
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Ian E.S. Adler (@IanESAdler1) reported@RuneScape There may be another issue as well. Whenever I try accessing anything under the NEWS tab on the homepage I get an "UNAVAILABLE: Sorry, this part of the website is currently unavailable" message screen.
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Connor (@Connor92078032) reported@OldSchoolRS You guys probably already know but i'm experiencing lag spikes quite often. I've hopped worlds but its still happening.
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CatyCrisis (@CayteaCrisis) reported@RuneScape Yeah, I'm having the same issue with Rune Metrics as well ๐
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Brandon Habig (@BrandonHabig) reported@RuneScape Still receiving this error, ticket #3161669. Thanks.
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bdsp (@bdsp24879519) reported@RuneScape 16 year account gone just like that. :( try to submit a report and it just errors and closes out.
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Brandon Habig (@BrandonHabig) reported@RuneScape Still receiving this error, ticket #3161669. Thanks.
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Vernon Z (@MirroredFencer) reported@Jagex Hey- I decided to try to return to Runescape after about 15 years, and I found out that my account was banned for Macro-ing on the first of November? This wasn't me- and I can't put in an appeal and hijacked account report because I get error code 15 (1/2)