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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (65%)
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Online Play (29%)
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Game Crash (6%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Belo Oriente |
Online Play | |
 Heidelberg |
Sign in | |
| Braço do Norte |
Sign in | |
 Saint John |
Game Crash | |
 Valencia |
Online Play | |
 Redwood City |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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snooch
(@geronimotyler) reported
@OldSchoolRS Yeahhh I still can't login on mobile. When I click to login with runescape account it immediately kills the app
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James Berge
(@JamesBerge5) reported
@JagexSupport Hi, I'm currently experiencing a issue with seeing other players talk in game. I am unable to see some clan members talk in chat. They also cant see me talk in chat. I also pm them and they cant see it and I cant see them pm me. All my chats r open and not on ignr
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ghfjdgfh fgcjgch
(@brenmcc1112) reported
@JagexSupport when you gonna fix your security im sick of signing into my account months down the line and someone has stolen my account and got it banned. This needed fixing im sick to death spending time and money for this to keep happening
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Mod Ash
(@JagexAsh) reported
@YungDumFullof Depends what it's about. Are you able to describe the problem? N.B. For account help you'd need the Support team instead - they're JagexSupport on this platform.
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warai
(@wayoiwarai) reported
@Rip_David_Osrs @JagexSupport Dm @anectidal now to fix your account immediately
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Dillon
(@DillyPewPew) reported
@JagexSupport Hey, I had some questions about recovering and old account pre 2007, I remember the email that I used to make the account and possibly the name but I am having trouble trying to recover it. Anyway to help? Possibly DM me. I have enough info I think.
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Grant
(@mezmorizzd) reported
@OldSchoolRS I just purchased membership through my apple account & it’s not showing up on my account. I’ve never had an issue before but perhaps it has something to do with the iOS beta that I’m currently part of. Please help.
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Curus Keel
(@CurusKeel) reported
@ShugoScav That's the main issue keeping me from wanting to dabble in both games guilt free. I really do feel like they should crib the RuneScape model of one sub price for both
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James Corbin
(@Noct_Corbin) reported
@JagexSupport I will keep tweeting you till this gets sorted. You may not discuss bans on twitter but when my ban is non appealable on something I didnt do and I have evidence for but you wont even discuss this.For a game that has millions of players you make it impossible to fix
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Stefan Jaeger
(@jaegerbomb90) reported
@OldSchoolRS There is a bug going on with the friends chat and clan chat and private messaging in-game. I pmed my friend and I also was having a conversation in the friends chat and I realized some people can't see me nor I can see them. Please fix.
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Sam
(@TuZorra69S) reported
could you please have a look at my account 'iDoomGuy' Could you see if the ban was an error or not? Please thank you @JagexSupport
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dee pencider
(@Master_atbaitin) reported
@FerrariicOSRS I've always wanted an offline version of runescape that I could play anywhere. Jagex could have made easy money by selling digital downloads of rsc after shutting down those servers and letting the modding community fix the bugs and release some amazing mods like they normally do
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CaseAJ
(@CaseAJ2) reported
@JagexHelpFrost @JagexSupport As stated before I've looked on the character names support pages and they weren't all that much help. The problem I have is whilst trying to put a name from my OldSchool account onto my RS3 account it was taken by what I assume to be a bot (the name has since -
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warai
(@wayoiwarai) reported
@SwissOSRS @JagexSupport Text @anectidal now to fix your account immediately
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Lew
(@lew_knight) reported
@plzbuffteemo @JagexSupport Thanks. Thaddeus. I couldn't force update, but I did notice that 'login with Google/Apple/Facebook' was still working. So I linked my accounts together and managed to get in that way.
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Allie Lentz
(@TheAllieLentz) reported
@JagexSupport @OldSchoolRS It appears if you're in an Aus world and typing in a friends-chat, anyone in a US world will not be able to see it. Confirmed on worlds 389, 390, 391, with an account on world 430. It appears to only be a problem with US worlds.
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snooch
(@geronimotyler) reported
@OldSchoolRS @JagexAsh I can login just fine on the runescape site but it isn't going through on mobile. Im guessing it might be a maintenance thing
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Jessica Marquart
(@jessmarquart) reported
@JagexAsh My Runescape account has an obvious shadow ban on it. I don't know why, but its really making me not want to play any longer. The account name is "Kabalan" can you please fix this so I can continue to enjoy the game. Ive been on Runescape since 2007 and dont want to go
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Adam Rajd
(@adamZak25365144) reported
@OldSchoolRS i hope if fixes recent lag spikes
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Captain | Keep On Keeping On | SMAYtan?
(@Lady_Noremon) reported
I dreamt I decided to play RuneScape but it spawned me in dangerous area and I had so much lag as I tried to run away I died. And even though it wasn't the Wildy all my inventory went to a gravestone I had to hurry back in 4 minutes to collect.
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HighNoteJO
(@HighNot79915771) reported
@JagexSupport #OSRS Hello recently I've been trying to log into my RuneScape account and it's just keep denying my username and password even though I changed it multiple times. For some reason with the Authentication I can log in no problem on mobile but for a laptop its not.
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Banker of Gielinor
(@BankerOSRS) reported
@ChowderZo3y @OldSchoolRS crash in history, buying NFTs is less of an investment and more throwing money into a massive corporations pockets that does not need the extra revenue. If you want to collect things based off of Runescape there is plenty of merchandise and other things to collect.
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Ted
(@trich1001) reported
@DCA_Desmond @RuneScape Yup, the servers down screwed a lot of people
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Baddog
(@Cory45598848) reported
@JagexSupport Its not a password problem. Its an email address deleted problem
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jose
(@jose67887790) reported
@JagexSupport @ERROR_350 Hello, greetings jaggex gentlemen ... this is my problem , today i got banned for allegedly exchanging gold for real money , but it is something that has not happened ,my account has never sold gold @JagexSupport
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jose
(@jose67887790) reported
@JagexSupport Hello , greetings jaggex gentlemen .... this is my problem , today I have been banned for supposedly trading gold for real money , but it is something that has not happened ,my account has never sold gold , you can check the bank has 40m total in items and gold
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warai
(@wayoiwarai) reported
@Brandonfred1992 @JagexSupport Text @anectidal now to fix your account immediately
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Diogogaming92
(@Denrak7) reported
@JagexSupport hello / good evening I allow myself to contact you because I have a problem with my runescape 3 account I lost my autentificador and I can no longer connect to my rs3 account possible help me please
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floris
(@floris29655443) reported
@JagexSupport thanks. i followed the link, but then i clicked on the 1 that says: lost authenticator. Then i need to login and that asks my authenticator. Then i say lost authenticator, and i never receive the email.
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Zo3y Chowder
(@ChowderZo3y) reported
@BankerOSRS @OldSchoolRS Also I don't give a **** about the "crash" (this shows you dont understand) its not about fiat wealth its about the tech and ownership behind it