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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (77%)
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Online Play (11%)
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Game Crash (6%)
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Matchmaking (3%)
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Glitches (3%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Johannesburg |
Matchmaking | |
 Manchester |
Sign in | |
 Melbourne |
Sign in | |
 Gaspé |
Sign in | |
| Regina |
Online Play | |
| Melbourne |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Mason Harris
(@MadMechanic254) reported
@JagexSupport There is a pretty big problem with people buying accounts such as HCIM with 99 firemaking, 83 hunter, 70 agility etc. All of these accounts have unregistered emails. Is there not a way to filter these accounts this way and ban them?
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TheSavageRaven
(@TheSavageRaven) reported
@AndoSandro1 @JagexSupport I don't like the steam client I rather use their client because it's so glitchy for me. And that's what they told me to do like what kind of company give support like that. And we already know you can change people's names login names we've seen it...
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Ben
(@benjamindmclean) reported
@JagexHelpFrost @JagexSupport This didn't work unfortunately. I moved to Korea 6 months ago so wondered whether it may be an issue of my IP looking suspicious. If I try on mobile data with location off I still get the same issue even after 24 hours. What else could be the issue?
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Max Shepherd
(@Max_B_Shepherd) reported
@JagexSupport can’t play the game at the moment. Account locked for some reason, can’t unlock as I get error code 15 every time 😔
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Freyja Love
(@HolyFreyja) reported
@JagexSupport Only further worsened moments into moving around Prif. I tried restarting my computer and updating my NVIDIA driver but that didn't solve the issue. Tried reinstalling Client from RS homepage, and nor did that work.
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Kyle Hinrichs
(@Kyle_Hinrichs) reported
@ryansmum00 @JagexSupport Im having the same ******* issue i created my acct 12 years ago i dont know the exact date i created the acct or the date i moved, or what form of payment i used or all my old passwords... i know my current password and still have access to the original email...
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Ren M.
(@siorenism) reported
@JagexSupport hey there! Is it possible to play Runescape mobile using my Steam login? When I login in to the mobile game w/ my steam acct version info, it logs me into another acct I created that's associated w/ a different email, I can't unlink because it doesn't show up.
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Madolf
(@HelmickMatthew) reported
@JagexSupport I’ve done that DOZENS of times! It rejects me EVERY SINGLE TIME. I need to speak with a real person about this one because your account recovery service does NOTHING to help recover my childhood account
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MrRally1
(@tariqzraiqi) reported
@JagexSupport Hey, I got a new phone so i deactivated my authenticator on both my accounts, but for some reason one of the accounts still ask for authenticator even though i removed the authenticator the exact same way. how can i fix this?
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Flying covid
(@FlyingCovid) reported
@JagexSupport Won't work because my account is LOCKED of jagex fault by instant ban me which is an error ban. Jagex mod locked it because it isn't secured good well guess what, it is for me!
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Jett
(@Major_payne911) reported
@JagexSupport The problem is I cannot access my account that is being charged
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syntaxerror
(@6e756c6c2a) reported
@OldSchoolRS Too many login attemps. Please wait a few minutes before trying again....
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Greg
(@Greg38213334) reported
@zenzors @JagexSupport My account had exactly the same issue as yours, was also hacked I was referred to lextools on Instagram he recovered my account for me contact him I'm sure he'll help you
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Luetchy
(@LuetchyTv) reported
@JagexSupport Trying to recover an account from when I was a kid, trying to fill out the form and its saying denied for username is non-existent, can I have help with this? Login was merely my name in an order. Was from like 2004 lol, thanks.
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ella_smith
(@TMalgwa) reported
@Jack15094590 @JagexSupport I had similar hack/hacked problem with my account until @WALKER_WOOD1212 help me recoved my account on Instagram
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Agn75
(@RS_Agn75) reported
@OldSchoolRS We need to log in 1st... It’s time to stop those login name spammers
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Kyle Hinrichs
(@Kyle_Hinrichs) reported
@JagexSupport im still having issues trying to log in, nobody has reached out with useful information. You guys literally locked me out for about 2 months now, charged a membership fee while i was locked out, refuse to help me get my account back, and got denied for acct recovery
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Freyja Love
(@HolyFreyja) reported
@JagexSupport I tried loading my client this afternoon and it initially wouldn't load. it said the game was having issues with my drivers running in normal mode. The window said i could run it in compatibility mode so i did. However upon loading the game i noticed a drop in FPS.
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Monaco Matthew
(@monaco_Mat) reported
@Imjusth75480537 @JagexSupport My account got hacked too...i tried contacting support service but no response so..I went online and searched for a hacker then I got referred to @vizmitech on Twitter i was doubtful at first until they helped me recovered it.
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Matthew Monaco
(@monaco_Mat) reported
@zenzors @JagexSupport My account got hacked too...i tried contacting support service but no response so..I went online and searched for a hacker then I got referred to @vizmitech on Twitter i was doubtful at first until they helped me recovered it.
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Andolf
(@AndoSandro1) reported
@TheSavageRaven @JagexSupport Your paying for a service which they can’t provide but they are more than happy to take your money it sounds like a job for trading standards, membership is still a service you pay for wether it’s in a game or not.
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Tristan Vandelanotte
(@tristanvandel) reported
@JagexSupport having issue on account setting up function enter to chat. Without that enabled I can’t WSAD to alter screen view. How to change this?
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SHAK
(@SHAKXTER) reported
@Undertripleh @JagexSupport @TheSavageRaven Fix it by make it unlimited, so ppl cant spam it. Highly doubt your servers are getting "too much" traffic by that since people are spamming accounts for the past year 24/7. Cmon guys, do better
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Senpai Supreme
(@ImSenpaiSupreme) reported
I have trust issues because when I was 9 my runescape GF scammed me for my blue party hat and I still haven't recovered fully.
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Jessica Smith
(@jchineyen) reported
@pretzelhumper @JagexSupport I had similar hack/hacked problem with my account until (@WALKER_WOOD1212) help me recoved my account on Instagram massage him now to help you work yours now
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TheSavageRaven
(@TheSavageRaven) reported
@JagexSupport The Error Message we are all receiving is "Too Many Login Attempts. Please wait a few minutes before trying again." i have not been able to login for 4 weeks now and the steam client is horrible i dc every 2 minutes all i sent emails to support team but no one answers
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John W
(@JohnEWrightIV) reported
@OldSchoolRS Does it have to be the actual clan leader or can it be ranked members? I just need to know if I need to bother our leader to login.
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Ella smith
(@hemswor06648470) reported
@zenzors @JagexSupport I had similar hack/hacked problem with my account until @WALKER_WOOD1212 help me recoved my account on Instagram massage him now to help you work yours now
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donyald
(@pandaflo_) reported
RuneScape taught me how to grind for cash so now I work 16 hour days no problem ugh
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ALEXANDER WEST
(@Alexanderwest56) reported
@Aer_ie @JagexSupport Kindly contact on RONALD_HACKS via Instagram he's the one that help me to fix my hacked account successfully without no delay or stress, I really recommend his services RONALD_HACKS on IG