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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (65%)
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Online Play (29%)
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Game Crash (6%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Charlotte |
Sign in | |
 Belo Oriente |
Online Play | |
 Heidelberg |
Sign in | |
| Braço do Norte |
Sign in | |
 Saint John |
Game Crash | |
 Valencia |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Lou
(@louis0nfire) reported
@ThisIsITalk Most live service games have daily or weekly streams with their communities, it’s a shame Fortnite can’t do what games like Warframe, RuneScape, Dead by Daylight, etc do.
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Philipp
(@Arael1895) reported
@RuneScape @RuneScape @JagexSupport I did issue a ticket. And recieved all previous mails except this one. And i am still able to log into the website.
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Keaganchun
(@keaganchun) reported
@JagexSupport Yet again my questions are not answered. Well, keep up the good work. There is a reason why Jagex is known for their customer service.
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Cody Sullivan
(@lilskull4) reported
@JagexSupport I sent an appeal from the link you sent me. Explained my situation and got sent a email saying I can change my password. I know my password for the account. I need to change my email for it is the problem
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Michael Mantle
(@MichaelMantle4) reported
@JagexEd @OldSchoolRS Is there any date for the ability to login yet
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nick
(@Glvco) reported
yo fix your damn client @RuneScape @JagexSupport
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Billy Nye
(@billynye1982) reported
@RuneScape It's kinda odd that for a game with 20 yrs of experience in developing it, that there are real rookie mistakes being made. Most of the issues I've seen could have been correct & resolved before the live implementation, by thoroughly testing these updates on a test server.
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Rebecca W.
(@MoonKitty013) reported
@JagexSupport I haven't been able to login to your game since early on this month. Yes, I made a ticket like everyone else. Yes, I check updates about it. I just want to play! I can't even log in my account to stop my membership from renewing BC my account is being protected.
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Klein Moran
(@moran_klein) reported
@JagexSupport can I get my old account back to play on that was falsely banned but still took membership for. seeing as you've locked my newly made account which I never had any issues with. Killing me during lockdown not getting my RS fix. Please
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Chris Kalis
(@GraffitiKalis) reported
@RuneScape Never got an email. I don't think my log in ever got disabled either I can still sign in on the website? Expecting the worst.
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darren sullenger
(@darrensullenge2) reported
@RuneScape My problem is I made bills at the duel arena before this happened. My total wealth was around 10.2b. when we get our accounts back it'll all be gone. My total wealth before duel arena was 100ish mill. If that's all gone I truly don't believe i'll log back in. Been playing since04
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i dont know it
(@mehwhybothers) reported
@RuneScape @JagexSupport @OldSchoolRS my guys i got 13 locked accounts due to this login issue this do be mad annoying like my irons are locked my mains locked my skiller is locked ??? i understand 1 but like wtf 13?!?!?! of JUST MINE
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Brysoniii
(@Brysoniii1) reported
@OldSchoolRS having email issues. I don’t have the email that’s with my email cause of a phone authentication. I do not have that phone number but I have ids to show that I am the owner. My appeal was denied after putting everything I know. How should I go about? It’s annoying.
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Leon
(@Leon77173780) reported
@RuneScape Still nothing. Tbh I dont know why I try to login everyday. This is breaking the game!
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Legenthackes01
(@legenthackes01) reported
@Nymphtoopia @JagexSupport Kindly send me a message for all hacked issues
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bones
(@PolidanoMarlon) reported
@JagexSupport I received an email as I was one of the few people that was affected with the log in issues on March 12th. I still cannot login today..
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Lithe
(@LitheOnYT) reported
@RuneScape tons of people are not receiving emails, and are potentially locked out, but without confirmation on your end, we have to worry if our accounts are compromised on top of loss of progress because you guys are ignoring us. Stop telling us to use message center when we cant login.
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Wes
(@ApplyTheSalt) reported
@RuneScape Membership wasting away 🎶 Lost my drive to play Disastrous, slow as molasses Dont like it then kiss Jagex asses, Protesting our game, signs and pickets, Be patient and send us your F#$%ING tickets, While the team down here works hard to fix it 🎶
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Jore
(@Joreftw) reported
i really miss playing @RuneScape :( it's been a couple of boring weeks, hope it's going well and i didn't see any updates yesterday on the log in issues :(
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Yangdung
(@10_pusker) reported
@JagexHelpElf @JagexSupport These are the proves I have, 1) I still have excess to my original email which is my login name, 2) I still have the mobile authenticator still active on my mobile phone, I can remember every RSN name I had before my current one. 3) I have pictures of my accounts leveling journey
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Lil Hiss The Snake Charmer
(@lilhisstsc) reported
@RuneScape I havent gotten an email about this. My account is unable to log in and the message i get is too many login attempts from this address. I dont have steam since im on a mac, and cant mobile rs3 since im on iphone. Will this include my account or is my issue different?
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Jan_Mizak
(@Jan_Mizak) reported
@JagexSupport Hello my account is one of the affected accounts that got completely reset and I am still able to login to my account.
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Wes
(@ApplyTheSalt) reported
@RuneScape Membership wasting away 🎶 Lost my drive to play Disastrous, slow as molasses Dont like it then kiss Jagex asses, Protesting our game, signs and pickets, Be patient and send us your F#$%ING tickets, While the team down here works hard to fix it 🎶
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Lithe
(@LitheOnYT) reported
to add to this about the lost telemetry data, they have locked thousands of players out of their accounts with the error that says invalid login credentials making people think they have been hacked instead of locked. @RuneScape refuses to help costumers.
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Yangdung
(@10_pusker) reported
@JagexSupport Hello, is there any possibility someone could help me get back my account? I can't seem to go anywhere with the in game recovery service.
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Irene 🔅
(@ireneeiii) reported
@99scillz @JagexSupport My account got hacked too...i tried contacting support service but no response but @flucktools helped me retrieve the account. I was doubtful at first unti they helped me recovered it.
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Billy Nye
(@billynye1982) reported
@RuneScape Should they have missed the error, they simply could have updated their backup servers before implementation, then after noticing error, just promote the backup servers while restoring the affected ones. Just saying.
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uchiha shaco
(@kkkkk39577677) reported
@JagexSupport i did its still not working
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JagexHelpStevie
(@JagexHelpStevie) reported
@seth02889168 @JagexSupport There’s been server issues happening, but if you werrrnt effected by it all then it shouldn’t be a problem for you.
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HumbleBlvK
(@BlvHumble) reported
@OldSchoolRS hey I’m reaching out because me and my friend recently got back on and he’s finding out his acc is perm ban. He didn’t go against the rules and we know it is a error. Is there anyway we can sort this out. We went through the appeal method but haven’t received help.