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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (65%)
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Online Play (29%)
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Game Crash (6%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Charlotte |
Sign in | |
 Belo Oriente |
Online Play | |
 Heidelberg |
Sign in | |
| Braço do Norte |
Sign in | |
 Saint John |
Game Crash | |
 Valencia |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Grant (CEO of sauce)
(@retirementkeys) reported
@theboookguy Tbh learned from trial and error on runescape
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lo
(@mnghdswwryuf) reported
@gibbles10000 @JagexSupport Sadly, bans are unappealable here Especially permanent ones However I'd suggest you reach out to #Clifftech1 on Instagram I'm pretty sure they can help remove the ban and unlock your account cos they helped me fix something similar recently
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Arnold
(@Forgot60fps) reported
@JagexSupport we can’t create RuneScape accounts right now I didn’t know if you were aware of the issue.
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l
(@Lurking373736) reported
@JagexSupport hi, is it possible for clan chat to have a visual bug where accounts appear to be online when they are offline?One of my accounts appeared in the clan chat as online but in friend list it was offline, and when i tried to login on it i was able to log on it anyways
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K
(@Korrah_) reported
@JagexSupport @JagexTwisted @JagexTrident I know I am not a streamer or a big name in the community, but all I am asking is for someone to look at this issue. It's quite frustrating for the time I have put in and the love I have for this game, to be wrongfully accused and not be given a second thought. I appreciate it!
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Gegner
(@overheading) reported
@Bench420x @OldSchoolRS I know? but i can count 15% onto the current max hits and see how this is a bad idea. im also aware that we dont know if we even get those prayers into the main game, but considering how broken this is before adding it makes sense to me
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Marius
(@Marius14889487) reported
@OldSchoolRS Also huge thank You that u have ruined group content and free trade doesn't exist anymore :D Since your RWT detection system is broken, Customer Support doesn't exist I'm playing normal account , but FFA everywhere. Thank You a bunch <3
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Christinaifealn
(@julinanade) reported
@osrs_rune @JagexSupport understand how you feel I too was having this issue a few days ago but thanks to @chadcodin on Instagram he was the one who came to my aid the support was unable to help instead they auto-responded to all complaints
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dyanne
(@dyanne965572415) reported
@gharibian_sero @JagexSupport Send a message request to SPYROFIXX on Instagram he will help you out I’ve had this issue before now and support was of no help to me…
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Mariah Beeler
(@mariah_c2022) reported
@Klein7moran @JagexSupport My account also got a permanent ban and support did nothing to help , not until I reached out to @SUPER_UNBAN on Instagram who helped me recover back my account . I confidently recommend his service
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John David
(@Youngjo10704761) reported
@NicolaiVat87634 @JagexSupport in my honest opinion I think there's a good chance of recovery, I suggest you reach out to @Jasper_unlock on twitter they got my hacked account recovered which has same issue with yours, So that's pretty much the only viable option you've got amongst others, I hope this helps
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wen
(@salahh0555550) reported
@codyhor43882112 @JagexSupport Sadly, bans are unappealable here Especially permanent ones However I'd suggest you reach out to #Clifftech1 on Instagram I'm pretty sure they can help remove the ban and unlock your account cos they helped me fix something similar recently
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Nerithma
(@nerithma) reported
@JagexSupport Hackers are going to have a field day with this, btw. It took a single normal login with zero verification to entirely lock out my friends, unlink their emails with no hope of recovery. Increased security for who? This will literally only protect hackers
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Connor
(@conash0808) reported
@JagexSupport which I didn’t connect. No aurhorisation through gmail, no notification after it was too late and now when I’m trying to recover it using the username itself I’m not receiving any answers over email. This is appalling customer service and account security from jagex
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Boss Rowland
(@rowland_boss) reported
@dDefeat @JagexSupport Seek for help from SPYROFIXX on Instagram he has be the one helping me, i had same issues but support wasn't responding
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Navi
(@_NaviSingh_) reported
@OldSchoolRS Why does this still not work?? Paid for membership but still can't play on a desktop? lol. "Can't access on this platform" Whats the fix and why is it impossible to talk to someone for assistance?
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dyanne
(@dyanne965572415) reported
@Kubilay11768424 @JagexSupport @JagexAsh Seek for help from SPYROFIXX on Instagram he has be the one helping me, i had same issues but support wasn't responding
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Ferenc2017
(@Ferenc2017) reported
@JagexLyon The thing that bothers me is the email login. Feels way less safe than using my old RuneScape name to login. Now when they have my email they won’t have my login name. And when you do get hacked you loose all your accounts at once 🤔
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Sero Gharibian
(@gharibian_sero) reported
@JagexSupport Rsn is Sero87. I received suspecious email having my account info transferred to jagex launcher which i never authorized. I no longer can login and receive emails to my account. Please look into this as i submitted an appeal
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Tyler Arnold
(@Tyler_1038) reported
@MatthewMoy31 @JagexSupport I advise you explore the service of Elite_fixx on INSTAGRAM to help you fix this issue cus you won't get any response from support
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theuglywalrus
(@martinlnielsen) reported
@JagexSupport I seem to struggle and i cannot find answers on your website. But ever since i migrated my accounts to an email with the new system, i didnt have any issues. Except today, when i try to login with Jagex Launcher, and on the website, it says my account is disabled
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iCaptain0bvious
(@iCapt0bv) reported
@JagexSupport My character was imported to my Jagex account but I never requested it to be. Who ever is trying to access my account made it so that I can't even access the recovery portion of the website since I can't get past inputting my username/login
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Sero Gharibian
(@gharibian_sero) reported
@JagexSupport Rsn is Sero87. I received suspecious email having my account info transferred to jagex launcher which i never authorized. I no longer can login and receive emails to my account. Please look into this as i submitted an appeal.
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joe
(@frfc1995) reported
@JagexSupport HELLO! i cant login in to my account since i added my account to jagex account?? i login with the launcher but when i wanna add my account it says password incorrect???
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OAKLAND4200
(@OAKLAND4200) reported
did @OldSchoolRS ever release a public statement on the stella and @JagexTrident issue? or did they just pretend like it never happened? A respected member of the anti-cheating team working with 1 of osrs's biggest cheaters. This should be adressed publicly.
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dew
(@Dew9898) reported
@conash0808 @JagexSupport If you got any recommendations to Elite_fixx you should quickly contact that guy, he helped me recover my banned account his service is secure and legit he is the only legal person that can help you out except support system
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goobinator
(@goobinator_) reported
@hanner I wish I could get back to this level of RuneScape addiction. Can’t even do a farm run without my brain lagging smh
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Hardshott
(@DWade37933985) reported
@JagexSupport @JagexTrident banns ppl for dm's in a clan he monitors threw his little gf/crush Stella the scammer I was banned for winning risk fight pvps? as RWT lmao maybe look into your bans and fix them I didn't do anything wrong and was wrongfully banned
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Last Daughter of The Most High💕
(@Hemjhey673) reported
@AybillsTV @JagexSupport I also encountered similar issues support service were just useles @AgentCorey helped.
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ཫSure Friendཀ
(@friend_sure) reported
@JagexSupport is new account creation broken? Been trying for a couple hours with some friends to star Group irons