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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (85%)
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Online Play (15%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Wentzville |
Sign in | |
| Newton Falls |
Sign in | |
| Lewisville |
Sign in | |
| Council Bluffs |
Sign in | |
 Bolton |
Sign in | |
| Coraopolis |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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T4CT1C14N
(@C14T4) reported
@JagexAsh Customer service isn't much help chap please help me. I want to play on my runescape accounts.. Life isn't the same :( what did I do to deserve this instant ban I thought transfering rs3 is legal?! :[
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JaqCT
(@jaq_ct) reported
@OldSchoolRS Can we have more frequent adjustments and tuning made to PvP? It's not easy to balance but having certain activities completely removed, overnerfed, or broken for months at a time between the PvP focus weeks hurts the scene in a way that doesn't happen for other parts of the game
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Carolyn🇺🇲🇵🇭🏳️⚧️
(@CaroltheIntern) reported
@Staroxvia @LucasGold06 I dont think there's a problem with WoW or Runescape being subscription based cause they're MMO's with constant updates for years. DLC functions similarly.
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Kaina
(@Kaineex) reported
@JagexSupport hey! I’ve tried to login to my account on osrs and it’s asking me to put in my 6 digits for an authenticator when I haven’t set one up. I’m worried I’ve been hacked, what do I do?
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Dubsz
(@lilwarwar) reported
@JagexSupport So, sent my request in and nothing it’s asking for a tracking ID. So my problem is still not solved.
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Kamuran
(@tumkicimiye) reported
@JagexSupport Hi guys, I'm currently having a "problem" with my account. I cancelled my membership back in March but im still getting membership? Logged in today and I have 42 days left. No money taken out of bank for the past 2 months?
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LC
(@Corky_16) reported
@OSRS2ndBase @KingAdamM8 @OldSchoolRS And pvp is full of guys in max TBing you, guys 10+ combats rushing you, guys rushing you after kills because of the ****** PJ timer. Pvp is bad. And BH is a problem.
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Germán Dusyre Hajna
(@GermanDusyreH) reported
@JagexSupport Greetings, I want to fix a problem that I have with my main account and the email to which it is linked, it is a very old hotmail, I have not forgotten the password, but I have lost access, since due to various errors I have not been able to return to get in.
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christopher seeney
(@christo20461124) reported
@RuneScape any updates on the login lockout please, I have been a loyal customer and player for 17 years and you keep me locked out this long, most the items were worthless season items in the bank I only need a few important items
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@David 😈
(@itsmedavizzle) reported
@JagexAsh Sorry to bug you but I've been having login issues on my account. Currently its being spam logged and whoever it is doesn't want me on it. I don't know how they got the login but its been happening since March. I have asked @JagexSupport but no right response.
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Snoozeypoo
(@snoozeypoo) reported
@JagexHelpSamo @JagexSupport Different issue. Died on HC iron man. Bonecrusher not on the ground, and no discussion with death or anything. Took me straight to town.
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Breezy
(@Breezy68254033) reported
@JagexSupport On November 21 my account had multiple password resets emails. then next day it said my account was locked, I think I showed my login name during a stream and got spammed. My recovery was denied. my ign Ima Get Lazy , old email was hacked so i changed it in april 30
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Snoozeypoo
(@snoozeypoo) reported
@JagexSupport Hello, I get an error 15. Been that way for a day now.
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Virbatum
(@B1bIical) reported
@PandemicHugs @OldSchoolRS Yeah I wouldn’t really say thats imbalance, obviously if there wasn’t any scaling for hit points it would inversely benefit people with higher hit points or the current meta with cape + regen so don’t really think that’s much of an issue
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Snoozeypoo
(@snoozeypoo) reported
@JagexSupport Error 15 can’t put a ticket in. Lost items due to a bug. Can you please help.
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🔞 Darkcymru's Art and Gaming 🔞
(@CarwynwgJ) reported
Old School Runescape feels like a benefit of both nostalgia and chilling but its Botting problem is a lot worst then Classic WoW Botting issue. I think there was a OSRS update that made botting more difficult on some of them which is better then I expected.
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Labrats
(@LabratsWoW) reported
@JagexSupport Hi, my password reset appeal was approved but when I click the reset link I get an error. Thoughts?
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Leonardo Henrique
(@pkrcsgo) reported
@JagexSupport please help me, my account got hacked and the incident ip was 789000360572979940-675579161503664387, saying i cant recover my account because of error 15. please help me!!!!!!!!!!!
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@David 😈
(@itsmedavizzle) reported
@JagexSupport i havent sent a ticket reqesting a possible change in my login due to the login spam on my account. would appreciate it if someone can send me a valid answer please!
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Nemora 3
(@3Nemora) reported
@JagexSupport I have not played runescape in many many years and i recently got back into it, When i tried to login to my account it says im banned but when i attempted to appeal it an email came back saying the account isnt actually banned?
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Patrick Mannarino
(@Pmarinara) reported
@JagexSupport Can you please respond to my inquiries? If I could get a human I could literally resolve this issue with Jagex and prove ownership in minutes but my appeals keep getting denied even though I have plenty of information to verify I am indeed the owner of the account. Please help!!
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Topic-Interstellar
(@Topic_RS) reported
@RuneScape yall login interfaces are still messed up giving incorrect login messages.
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bryson Smith
(@brysonsmith94) reported
@JagexSupport I've been trying to get the dinosaur tooth drop for my anachronia camp. 1/800 drop. gotten several 1/8k drop. over 2.5k kc. can you check and make sure my account isn't broken? please and thank you.
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Gytis Mažrimas
(@kavinukas) reported
@JagexSupport Sorry but I still can’t restore account, I try to fill the form but I’m not able to fill fully. I’m log in to OSRS account true iOS Game Center. How it’s possible that I can login true Game Center that I have for 10 years but can’t login to RuneScape account “due being stolen”
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RIP_Juice
(@RIPJuic57097388) reported
@JagexSupport Still no reply from yourselves regarding this issue. The account is still banned with 700m of MY OWN GP that I've staked. Absolutely Ridiculous that I've been targeted when there's literally debt stakers in 130b+ debt. Please can I have a response. Thanks.
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Sun Apolo
(@SunApolo1) reported
@JagexSupport I have days without being able to play for that error, is there any solution?
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JenniS
(@tornadoangel1) reported
@JagexSupport TornadosMini I have had nothing but 2 boiler plate, form emails. This is absolutely ridiculous. And then the condescending add ons about email accounts and errors click here.... and does that help.....Pretty much, the have you tried turing your system on then off again......
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2nd Base
(@OSRS2ndBase) reported
@Corky_16 @KingAdamM8 @OldSchoolRS All of these problems honestly just point to the removal of BH. It was seriously such a waste of invested Dev time to just outright remove it rather than come up with a better rewards system. And now they’ve pushed it off the table completely until like 2024, at least.
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Peter Salamone
(@TheVillageldiot) reported
@JagexSupport Is there a way to contact you via email, or do you operate solely via twitter? If so, I'm having trouble finding it :( any help is greatly appreciated!
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betty
(@logicaljackieoo) reported
@JagexSupport PLEASE HELP ME LOGIN INTO MY ACCOUNT, YOUR DATABASE ISNT WORKING RIGHT, MY USER IS PIXIEJACKIE