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RuneScape

RuneScape status: server issues and outage reports

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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

Problems in the last 24 hours

The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

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Community Discussion

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RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

  • Blanc310
    M^2 (@Blanc310) reported

    @OldSchoolRS This is a 99 to 1 issue & you chose the 1. Just like EoC, history repeats itself.

  • HyruleLuke
    Luke (@HyruleLuke) reported

    @OldSchoolRS It's wednesday, it's update day, it's common sense to close the client, reload it so it gets patched/check app store to update mobile app. If there are still issues, then try the official client to determine if it's a runelite plugin error, or the actual update

  • AlanWagener
    Alan Wagener (@AlanWagener) reported

    @swiftpup361987 @JagexSupport @JagexAsh Heads up, Miles_techz can resolve this issue.

  • ronkas6
    Ronkas (@ronkas6) reported

    @1davidj @OldSchoolRS mistakes should be punishing, if you chicken it has too much room for error/**** play

  • PuppyMage
    Pup Mage! (@PuppyMage) reported

    I just want yall to know if youve ever seen the video of the ***** pissing his green cargo pants and his white knee high socks while playing runescape and saying "im gonna be in so much trouble" THATS ME LOL it got stolen from my pornhub before PH deleted my account

  • XentiumRS
    Xentium (@XentiumRS) reported

    @mussellkaleb @OldSchoolRS If there was any issues in integrity it was because of cringe viewers chat hopping, not because the streamers were actively sniping. Kill the hoppers next time, the event is 99% clean.

  • baldeggrs
    Fkgkgmg (@baldeggrs) reported

    I can’t login as the hijacker changed the email that was used on the launcher to even appeal so I’m having to speak to AI agents and even “JMOD” AI agents. I want to prove the account is mine and I’m the original owner but I can’t on an AI livechat. @JagexSupport

  • INeed7M
    I Need 1M (@INeed7M) reported

    @OldSchoolRS @JagexAyiza Also having false ban issues. Care to address it?

  • HeadingTooMars
    HeadingToMars (@HeadingTooMars) reported

    @RuneScape @OldSchoolRS @JagexSupport the appeal system is broken. The AI bot needs major work. I come back to the game after some years, to find out a migration to Jagex accounts has taken place, and that my 20 year old OG account was hacked. After a couple months of back and forth, I get told it’s obvious my character was hijacked and that by providing a new email, I could get my character back. Sounds amazing doesn’t it. After I get my character back, it’s been permanently banned. I say to myself this must be a mistake. I appeal. I get denied. How the hell does that make sense, when just in the previous email I’m told it’s obvious I’ve been compromised by a third party and got my character back? Why am I being held responsible for the actions of a hacker? Would be great if someone can take a deep look at this. All I’m asking is to looks closely at the facts, which should be very simple. Thank you

  • Hypaholic
    Hypaholic (@Hypaholic) reported

    @JagexSupport have been solid for me recently, Really fast and helpful with account recovery especially my old accounts i've tried to login and have been hijacked and banned

  • George6230271
    George (@George6230271) reported

    @SoyDuro3 @JagexSupport ain’t not small change either so I’ll either have no bank to go back to and owe my friend 2b I’ll probably quit its too much stress and will affect my irl relationship with my friend too I spoke to mod in live chat to say how stressed it’s made me said not my problem basically

  • SnomobileRS
    Snomobile (@SnomobileRS) reported

    We run on 5g verizon (US network) why all of a sudden after this ddos attack is my wife not able to login and constantly saying bad gateway. Ive tried 3 different browsers on her tablet. Constant errors? Any ideas? @JagexSupport

  • ringo794
    ringo (@ringo794) reported

    @INeed7M @JagexGoblin @OldSchoolRS Giving how overrun the wildy is with bots, combined with false bans, idk how much further my faith in jagex anti cheat can erode. There's bots that crash at Spindel now, often 3+ hopping into any world at a time...and I'm the one who cops a ban xD

  • Lutrios_
    Lutrios (@Lutrios_) reported

    @KihiraLove @JagexSupport @OldSchoolRS If you're still experiencing issues, I would uninstall and then reinstall the launcher. I just did this, and it's working properly now.

  • VelvetBanana69
    🍞 (@VelvetBanana69) reported

    @OldSchoolRS It seems its still not working as intended, getting the same bad ping. Slightly worse than yesterday even. I hope it gets fixed soon

  • BassManQuick
    Seabass (@BassManQuick) reported

    @JagexSupport i can’t signout of one of my accounts on the mobile app and login with another account since the Jagex Account update. I have deleted the app and re-downloaded it and still won’t work

  • anyscapers
    AnyScapers? (@anyscapers) reported

    @A_Zoo_Keeper @OldSchoolRS No, you get a 5 hour outage instead!

  • EldadelinKantor
    Eldadelin Kantor (@EldadelinKantor) reported

    @RetiredHybrid @dylancrewscigar @OldSchoolRS A lot of assumptions without proof. I could literally just say the opposite and you would be unable to prove me wrong. Poor argument. And people have always had multiple accounts, unsure what the issue with that is.

  • HalfCycle_
    HalfCycle (@HalfCycle_) reported

    @JagexSupport when are yall gonna allow dual logging OSRS and RS3? You take more money, customer service got worse, refuse to allow multiple accounts per membership, so AT LEAST let us play each game at once. Ill always play OSRS over RS3 but if we can play both we will.

  • Dxxxk_
    Dxxxk (@Dxxxk_) reported

    @OldSchoolRS please fix na servers we're getting 80+ ping

  • PinkchinsOSRS
    Pinkchins (@PinkchinsOSRS) reported

    @OldSchoolRS Could we get a fix on all the "clienting" happening in PVP

  • TheChaonaise
    Chao (@TheChaonaise) reported

    @JagexSupport @Jagex @OldSchoolRS Any chance you guys could tell me why I can't log in onto OSRS on my tablet? I click login, I login to Jagex. But when the OSRS app reopens. It still isn't logged in... Tried rebooting the app, reinstalling. everything. Nothing worked...

  • KushiKush_
    Kushi Kush (@KushiKush_) reported

    @OldSchoolRS Makes sense, was doing corrupted G and felt such heavy lag, swapped worlds and it barely helped. Thx

  • dashgoat67
    dash (@dashgoat67) reported

    @Jagex @JagexSupport can u look into hopping 5+ accs on launcher without getting login failed so i dont have to beg ppl for non launcher accs to boost gwd.

  • RooK_OSRS
    RooK (@RooK_OSRS) reported

    @OldSchoolRS Jagex W. However, I do wish we had formal customer support channels to report game service interruption instead of relying on social media.

  • Dhargash
    Dhargash (@Dhargash) reported

    @JagexSupport your login seems to be down and refusing to mail login codes

  • killa_kelvv
    Killa_Kelv (@killa_kelvv) reported

    @slippingjill @OldSchoolRS Got DDoS’d someone held on to his I.P for weeks and waited till finale to bottleneck his ISP . In other words he couldnt play at his setup

  • jordanranson
    Jordan Ranson (@jordanranson) reported

    @JagexSupport can I please have someone look at my support ticket #6503127? I have an active subscription but it’s not applying it to my account and the mod in charge of my ticket gave me a canned response and didn’t fix it. It’s now been 2 days where I can’t access my account.

  • abdulla77783475
    abdullah rashid (@abdulla77783475) reported

    @dondon7171717 @OldSchoolRS That's not the point. It's completely going over your head. If you're saying that playing the game in a "unintended way" isn't challenging enough as is, then remember that certain content wasn't made to be solo'd. Nex/chambers/tob. Then they should fix this too.

  • smith1792
    Smitty (@smith1792) reported

    @Mandrue @OldSchoolRS I do find myself just insta selling shards at the end of the night which I imagine alot of people are doing. Just feel that they need to do something about it before we have another fang problem and they try to rectify 3 years too late.