RuneScape

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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

Problems in the last 24 hours

The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

RuneScape Outage Chart 02/17/2026 01:10

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Most Reported Problems

The following are the most recent problems reported by RuneScape users through our website.

  1. Sign in (67%)

    Sign in (67%)

  2. Online Play (28%)

    Online Play (28%)

  3. Game Crash (6%)

    Game Crash (6%)

Live Outage Map

The most recent RuneScape outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United KingdomScunthorpe Sign in
United StatesCharlotte Sign in
BrazilBelo Oriente Online Play
GermanyHeidelberg Sign in
BrazilBraço do Norte Sign in
CanadaSaint John Game Crash
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

  • youngwilson2244 Wilsonyoung2244 (@youngwilson2244) reported

    @LukasTer3 @JagexSupport There’s this genius who can help write to robfixx on Instagram they can probably help you with that because they are good at helping with errors and stuff like that

  • hykhyk5575 hyu (@hykhyk5575) reported

    @hugofilipe3545 @JagexSupport Reach BEVANFIXX on Instagram his legit and trustworthy he helped me with same issue all thanks to him Their support team isn't helpful at all and that sucks, i am sure he could get yours fixed too....

  • youngwilson2244 Wilsonyoung2244 (@youngwilson2244) reported

    @xMissValerie_x @JagexSupport There’s this genius who can help write to robfixx on Instagram they can probably help you with that because they are good at helping with errors and stuff like that

  • youngwilson2244 Wilsonyoung2244 (@youngwilson2244) reported

    @BrightSituation @JagexSupport There’s this genius who can help write to robfixx on Instagram they can probably help you with that because they are good at helping with errors and stuff like that

  • youngwilson2244 Wilsonyoung2244 (@youngwilson2244) reported

    @hugofilipe3545 @JagexSupport There’s this genius who can help write to robfixx on Instagram they can probably help you with that because they are good at helping with errors and stuff like that

  • ere11091 ere (@ere11091) reported

    @BrightSituation @JagexSupport Unfortunately their support will always either ignore you or tell you the same unhelpful thing ,talk to robfixx on instagram he helped me when I had similar issue

  • Technotabbi Tabbi (@Technotabbi) reported

    @RuneScape Are there currently server issues? I can't set an E-Mail and passwort. Played on Steam and wanna switch to mobile. "The web server is not reachable"

  • nfss19551 ve (@nfss19551) reported

    @iGetTiltedEasy @Jagex @JagexSupport Prefer you explore the service of BEVANFIXX on INSTAGRAM to help you fix this issue cus you won't get any response from customer service

  • lucythetransfem lucy 🏳️‍⚧️ #hearthguild (@lucythetransfem) reported

    im@gonna cry i can’t remember my runescape login AGAIN

  • youngwilson2244 Wilsonyoung2244 (@youngwilson2244) reported

    @Massive_RS @JagexSupport @RuneScape There’s this genius who can help write to robfixx on Instagram they can probably help you with that because they are good at helping with errors and stuff like that

  • MisPlacedXx Pierre Sandberg (@MisPlacedXx) reported

    @JagexSupport Im sure im not special in any kind, but i feel so damn ignored regarding a ban on my 20 year old main. Need to come in contact with SOMEONE regarding this matter. Please DM me so i can explain my matter since your customer service is next to none. Best regards

  • TellUsRS Bluudi (@TellUsRS) reported

    @RuneScape For the love of god, fix or rework parts of the 120 max cape, the hood is not recolourable and there have been countless posts regarding the design decisions since release, the fact that a decade old cape looks better than something made 3 months ago is absurd

  • mmohv_ sey (@mmohv_) reported

    @OwenJStockton @JagexSupport My account got banned few days ago as well and every step I made to get it back did not work. I got in touch with #kelvtoolz on instagram which he helped to resolve my account issue. You should probably check him out

  • Dakotac2307 Dakota Wayne Coslow (@Dakotac2307) reported

    @shoeme13 @JagexSupport No positive response will come from their support I can bet I got mine fixed by #allenfixx on instagram when I had this issue you should send him a message request right away

  • 17Arooode1421 ab (@17Arooode1421) reported

    @Mooks_Inferno @JagexSupport @OldSchoolRS I was struggling with the same issues right now but I was told to file a report to their management support, clifftech1 on Instagram and it was rectified few minutes ago

  • hykhyk5575 hyu (@hykhyk5575) reported

    @tiredsmileboy @JagexSupport @Jagex Reach BEVANFIXX on Instagram his legit and trustworthy he helped me with same issue all thanks to him Their support team isn't helpful at all and that sucks, i am sure he could get yours fixed too....

  • ere11091 ere (@ere11091) reported

    @BenDove87591899 @_james_53 @JagexSupport There’s this genius who can help write to robfixx on Instagram they can probably help you with that because they are good at helping with errors and stuff like that

  • gapa22_ Austin (@gapa22_) reported

    @Jhonmontolla2 @JagexSupport My account got banned few days ago as well and every step I made to get it back did not work. I got in touch with #kelvtoolz on instagram which he helped to resolve my account issue. You should probably check him out

  • DCI_guy Cameron Pfeil (@DCI_guy) reported

    @OldSchoolRS Please fix the PVP matchmaking. Spend 15 minutes just trying to get into one fight. And then you join and it either teles you back to the waiting area or you get paired with no one forcing you to leave and try again.

  • ere11091 ere (@ere11091) reported

    @BenDove87591899 @JagexSupport There’s this genius who can help write to robfixx on Instagram they can probably help you with that because they are good at helping with errors and stuff like that

  • supmayne21 jord121 (@supmayne21) reported

    still no bonds or even replies @JagexSupport ! imagine giving your company REAL money and you give me absolute nothing back. paid on the 17th your service is absolute shambles

  • HeldGustavo Gustavo Held (@HeldGustavo) reported

    @JagexSupport I understand the self-service options on the support page, but I'm not going to try to reset an account if it has been reset. If y'all can at least locate the account, and that it exists, I'll gladly do the recovery.

  • jaysontiler Jayson Tiler (@jaysontiler) reported

    @XxBlack514Xx @JagexSupport My account got banned few days ago as well and every step I made to get it back did not work. I got in touch with #kelvtoolz on instagram which he helped to resolve my account issue. You should probably check him out

  • VedgyB Vedgy (@VedgyB) reported

    @JagexSupport I'm trying to recover my stolen account but the relevant zendesk form gives a generic error when I submit. Let me know what I can do.

  • jaysontiler Jayson Tiler (@jaysontiler) reported

    @xMissValerie_x @JagexSupport Why not try #kelvtoolz on Instagram they can fix issues like that.

  • youngwilson2244 Wilsonyoung2244 (@youngwilson2244) reported

    @Jhonmontolla2 @JagexHelpStevie @JagexSupport There’s this genius who can help write to robfixx on Instagram they can probably help you with that because they are good at helping with errors and stuff like that

  • hykhyk5575 hyu (@hykhyk5575) reported

    @iGetTiltedEasy @Jagex @JagexSupport Reach BEVANFIXX on Instagram his legit and trustworthy he helped me with same issue all thanks to him Their support team isn't helpful at all and that sucks, i am sure he could get yours fixed too....

  • 17Arooode1421 ab (@17Arooode1421) reported

    @Eric08601377 @JagexSupport My account got locked few days ago as well and every step I made to get it back did not work. I got in touch with #clifftech1 on instagram which he helped to resolve my account issue. You should probably check him out

  • Doozay Doozay (@Doozay) reported

    @flomple I would actually prefer they fix issues with current skills, so i agree "just fix the issue." But it is the least likely to happen based on the playerbase. I also think the economy is fine to be fair, but most of runescape's skills dont feel like a skill but a time sink to max.

  • youngwilson2244 Wilsonyoung2244 (@youngwilson2244) reported

    @imdavidday @JagexSupport There’s this genius who can help write to robfixx on Instagram they can probably help you with that because they are good at helping with errors and stuff like that