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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (65%)
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Online Play (29%)
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Game Crash (6%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Charlotte |
Sign in | |
 Belo Oriente |
Online Play | |
 Heidelberg |
Sign in | |
| Braço do Norte |
Sign in | |
 Saint John |
Game Crash | |
 Valencia |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Joshua James
(@RealJoshuaM) reported
@RuneScape I've got one! maybe stop auto bans until you fix your **** detection algorithms.
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Tee
(@Rawrr_Monsterr) reported
@JagexSupport Got 3 emails saying my email was changed to some max persons icloud which I obviously didn't do. Accidently clicked on the cancel change link... I didn't sign in to anything, am I going to be hacked?
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•εℓ ƬαcƗ*̩*̩cσΘ
(@bookthe12) reported
@JackCole18 @JagexSupport Try @cenhaticol now to fix your account immediately
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Mr. J Man
(@J_Da_Snowman) reported
How is Runescape working on my phone but not my PC? @RuneScape The client keeps giving me an error
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•εℓ ƬαcƗ*̩*̩cσΘ
(@bookthe12) reported
@JackCole18 @JagexSupport Text @cenhaticol now to fix your account immediately
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Jukebox Jesus
(@Jukebox_Jesus) reported
@JagexSupport You guys aren't understanding me, I CAN LOGIN JUST FINE ON EVERY DEVICE *EXCEPT FOR MY PHONE* I KNOW MY LOGIN CREDENTIALS! When I click the "Continue With RuneScape Account" button on my phone, the login webpage *doesn't open* so there's never an option to enter my credentials...
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Rezzzy
(@rezzzypc) reported
@JagexSupport Hey! Last night I attempted to login and received a “too many login attempts” message. I waited a few minutes and also after an hour. Tried again this afternoon and still had the same, despite being able to access my account via iOS.
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Ceppz
(@CeppzCeppz) reported
@NekotineXD I havent been able to buy Runescape GF, can I buy your service of being my Runescape BF/GF?
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Braided Asshair
(@Lucky_Pies) reported
@JagexSupport Thanks for the answer, so i need members to change my name and also my email? Because the problem here is that i want to change an old mail that is not accessible anymore on a account that i own. The email contains my IRL initials/name and i can prove that.
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Jenny Ronnie
(@JennyRonnie7) reported
@JohnSmi93121610 @JagexSupport Keem_hacks on Instagram can fix it up
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Mr. J Man
(@J_Da_Snowman) reported
How ia runescape working on my phone but not my pc? The client keeps saying "The Runescape client suffered from an error" @JagexSupport
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Farag Sadek
(@FaragSadek) reported
@rezzzypc @JagexSupport You can try @Cenhaticol now to fix your account immediately
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Wolfenheimm
(@Wolfenheimm) reported
@JagexSupport is it normal to have an account with a google email, with its own password - and another account with the same google email but signed in using the google login option? I got confused and bought membership on the wrong account :(
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robin granlund
(@obbaish) reported
My name is b00b1z, you gotts fix this. How can u even get banned for botting on mobile? I play on your app? @JagexSupport @JagexSupport @JagexSupport
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Bruh
(@IfJesuit) reported
@JagexSupport I wish Jagex would have staff handle issues of stolen accounts instead of having automated systems deal with it. It's very frustrating.
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Foram Kren
(@FaragSadeck) reported
@JohnSmi93121610 @JagexSupport You can text @Cenhaticol now to fix your account immediately
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Farag Sadek
(@FaragSadek) reported
@rezzzypc @JagexSupport Text @Cenhaticol now to fix your account immediately
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HulkPlaysWoW
(@HulkPlaysWow) reported
@JagexSupport Problem is I have plenty of accounts I have two emails saying my details have been changed but no account name how am I suppose to figure out which one it is?
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ginga c
(@c_ginga) reported
@JagexSupport with all due respect i need someone to talk to, not a list of things ive already attempted to fix this issue. please give me some way of talking to an actual person
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amber
(@amborx) reported
@JagexSupport I have been trying to contact support for a few weeks regarding login issues due to spam. I haven’t been able to login for the past 4-5 days, please respond😐
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Be Happy∞😁
(@FaceSmiley1) reported
@JackCole18 @JagexSupport I also encountered similar issues support service were just useles @Lord_tecc helped
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ginga c
(@c_ginga) reported
@JagexSupport i need real customer service help none of your online services work
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WHEATIE
(@WHEATIE9) reported
@OldSchoolRS Really happy with this. I am loving the android BETA except for it seems to want to disconnect the account often and i have to relogin, not a problem on pc but mobile it sucks. That being said im stacking up clues insanely so the clue scroll helper (not now but eventualy) is huge
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hieu
(@hieu_oi) reported
My internet went out mid tob raid and when it came back on I wasnt able to log in on my pc, my main got hijacked. Could anyone tell me if my account is locked? since i was trying to recover it,i’m still currently blocked from using the service. @JagexAsh @ModTyranRS @OldSchoolRS
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amber
(@amborx) reported
@JagexSupport Hi Dawid, both those clients are not supported on my pc and I’m unable to login on mobile, pc, different wifis, etc. someone is spamming my login while they try to recover my acc again, this has been an issue for over two years now. Nothing works, I need my login email changed.
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Christy
(@huwishmuwish) reported
@JackCole18 @JagexSupport Sorry about that I had same issues with my account when they banned it and had to contact Turbohacks on instagram he recovered my account in few minutes.
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Vitless
(@VitlessRS) reported
@JagexSupport is there someone I can talk to regarding a clan leadership issue where ownership of a clan is locked to an alt of someone who left with ill intent?
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ClashZoneShow
(@ClashZoneMedia) reported
@JagexSupport ive literally opened 1k eclectics and not gotten a single med clue from 6k to 4986 jars left and no i dont have one in my bank my account is broken or something and rip 5.4m please help me out in some way
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Braided Asshair
(@Lucky_Pies) reported
@JagexSupport Nevermind the issue got solved. i contacted your support mail and got help from Mod Shuffle / Krax. thanks for the replies! :)
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TheHappyPittie
(@TheHappyPittie) reported
@Voinpahoin @juddr_ @OldSchoolRS Im aware its not jagex but that doesn’t really change anything. I just don’t trust kick starter because it offers no protection to the backers and they may be reputable buy the first thing I searched about them brought up issues with their delivery. Just doesn’t seem worth to me