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RuneScape

RuneScape down? Current status, problems and outages

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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

Full Outage Map

Problems in the last 24 hours

The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by RuneScape users through our website.

  • 79% Sign in (79%)
  • 7% Online Play (7%)
  • 7% Glitches (7%)
  • 7% Game Crash (7%)

Live Outage Map

The most recent RuneScape outage reports came from the following cities:

CityProblem TypeReport Time
New York City Sign in 10 days ago
San Francisco Sign in 18 days ago
Manchester Sign in 19 days ago
Urbandale Sign in 24 days ago
Sydney Sign in 1 month ago
Upton Sign in 1 month ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

  • BeenSteez
    🐝C$HIESTY🌐 (@BeenSteez) reported

    I miss playing RuneScape I gotta fix my pc soon

  • omiketwitch
    Oscar Mike (@omiketwitch) reported

    @Scotty_Henry24 @RuneScape Looks like an outage.

  • Dilas94
    Ruben Dias (@Dilas94) reported

    @JagexSupport @IvanPan50653596 Can you please check my tweet i am in a similar problem?

  • princechoi001
    daywalker (@princechoi001) reported

    @Dilas94 @JagexSupport The costumer service is bad they won't render you no help, fixercali on Instagram is the one helping us out here.

  • LaLB__
    𝓛𝓪𝓛𝓑 (@LaLB__) reported

    @JagexSupport Hi i just purchased a premier club via credit card, also paid for 5 bonds, i am also a locked out login account as well and was sent a message that i would receive 5 bonds as well for purchasing premier i havent received any bonds not the 5 i ordered or free ones

  • Dilas94
    Ruben Dias (@Dilas94) reported

    @JagexSupport The problem is that i’m not getting any email to remove the Authenticator, i only got one the first time i tried but it was so slow that i asked more times so the link became « not available » and now i tried then to recover my account but i didn’t get any answer …

  • Devdiee
    DDBB1337 (@Devdiee) reported

    @OldSchoolRS Fix your servers they are down crack af.

  • RuneLocs
    Rune Locs (@RuneLocs) reported

    @JagexSupport So. It seems like you didn't read my entire communication. Please do. I have submitted 3 requests with EXHAUSTIVE amounts of information. More then enough correct information. There is practically no more I can include. This is why the issue is now here. Where's Dawid?

  • Dana_McArdle
    Dana McArdle (@Dana_McArdle) reported

    @JagexSupport Furthermore it doesn't matter if my login details are in the email. You guys are refusing to help me. I could type anything here and I'd get an automated link to something unhelpful.

  • itz_Chris92
    Julio (@itz_Chris92) reported

    @JagexSupport Long tweet... I wanted to post here in case anyone else is in the same boat as me. I hadn't logged into the game in a while, and had recently cancelled my membership. I tried to login on my new phone today but my 2fa wasn't working and required being setup fresh;

  • osrsBart
    Bart (@osrsBart) reported

    Osrs login/loading servers down? ETA on fix… @JagexSupport

  • RuneLocs
    Rune Locs (@RuneLocs) reported

    @JagexSupport 5/5 ...getting back to me promptly on this. It's been almost a week and I'm so bored. I'm a 16 year vet of this game and just @ wits end having to handle a doozy of a recovery this way. I was just trying to super protect my account, with a clean email. DM me please to fix.

  • TheRealhashmane
    Thehashmane (@TheRealhashmane) reported

    @JagexSupport I’m getting the “too many login attempts message on my account after several hours”. I’ve submitted a ticket and have been ignored. I’ve tried everything to try and fix this problem. Please help. My account is “thehashmane”

  • I_SHOOT_COPS
    𝓥𝓔𝓡𝓨 𝓡𝓐𝓡𝓔 (@I_SHOOT_COPS) reported

    @theyorthem thats the issue i have with tanks is that you cant do anything to them after they buy bramble or bamis i just have to sit there and play runescape while this bozo scales into having 2.6k hp and 170 armor at twelve minutes

  • JJasonSmith1
    Jason Smith (@JJasonSmith1) reported

    @OldSchoolRS Game is not working

  • 4109creighton
    Luke Creighton (@4109creighton) reported

    @SwordEvo @RuneScape Yes I can’t connect, game crashed on me and been unable to log back in. “Error loading game configuration from the website.” @JagexSupport

  • princechoi001
    daywalker (@princechoi001) reported

    @JagexSupport @IvanPan50653596 The costumer service is bad they won't render you no help, fixercali on Instagram is the one helping us out here.

  • _dtodt
    dtodt (@_dtodt) reported

    @JagexSupport The issue is that when I enter my original account name for recovery, and my original email associated with the account, I get an email referencing a different account name that I have never used. How is this possible?

  • glaedr304
    David Frey (@glaedr304) reported

    @RuneScape how did you manage to make it so difficult to talk to a person when they have a problem that isn't in your troubleshooting guide?

  • _JamesHenson_
    James (@_JamesHenson_) reported

    @JagexSupport how can I recover a old account don’t have access to the old email anymore since it’s been deleted and Authenticator since I got a new phone. Login works but can’t get on due to Authenticator system. Please help

  • Exero4Real
    Exero (@Exero4Real) reported

    @JagexSupport login servers are down Sadge

  • FURSONAHAVER
    Kezi (@FURSONAHAVER) reported

    @FirstCaper @ReisenLoverX @OldSchoolRS what is ur problem lmao the point of my tweet was that ferox bagging wasn't scrapped and they should add it in whether singles+ is in the game or not

  • _VisualStimulus
    Visual Stimulus (@_VisualStimulus) reported

    @JagexSupport Waited like 12 hours now and same issue, I have a static IP for business so am wondering if it's bricked or if I just need to wait longer? Because it's definitely not 5 minutes.

  • mybamuxx
    ohgeeitzyimmy (@mybamuxx) reported

    Bruh, I forgot my RuneScape login.

  • davey5680
    Liz davey (@davey5680) reported

    @JordanCopper6 @RuneScape had a little problem on my account I lost all my messages.I was so worried and sad until I met Frederick_hackk on Instagram, who got me back my account in no time ✅

  • JamesIsraelFes1
    James Israel Festus (@JamesIsraelFes1) reported

    @Yodukuna_ @JagexSupport Dm @GirlsDailyNL ASAP he help me solved my problem when I have similar issue with my locked account. His good and fast.

  • TheRealhashmane
    Thehashmane (@TheRealhashmane) reported

    @JagexAsh I believe someone is trying to gain access to my account please help! I’m getting no answers from runescape support. All i see is too many login attempts. Please I’ve tried everything what can I do

  • itz_Chris92
    Julio (@itz_Chris92) reported

    @JagexSupport I've recovered my account and my 2fa with no problems. My problem is that within a few hours of disabling my 2fa AND changing my password my account was cleaned, and they knew my pin. Can you explain how that's even possible? @JagexSupport #OSRS

  • poreortix
    Mike (@poreortix) reported

    @JagexSupport Hey Kamila, I asked on reddit and got a reply from a Jagex mod. They releasing a fix for this next monday so that its skippable. Luckely i didnt listen to this advice in a whole yet so i didnt ruin my account.

  • vellIapietro
    🍂il capo 🇮🇹 (@vellIapietro) reported

    @witch_boi @JagexSupport @hanntahbailey True actually. I didn't think about that sort of service. Good point.