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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (67%)
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Online Play (28%)
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Game Crash (6%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Scunthorpe |
Sign in | |
 Charlotte |
Sign in | |
 Belo Oriente |
Online Play | |
 Heidelberg |
Sign in | |
| Braço do Norte |
Sign in | |
 Saint John |
Game Crash |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Rowdy Is Too Tired & Angry For Funny Holiday Names
(@RowdyCMoore) reported
Twitter and RuneScape have been down on landline computers for me since about midnight. Anyone else having problems?
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Umbrel
(@Umbrel48) reported
@OldSchoolRS When is the iOS crash going be fixed? It’s been going on all year without a word said about it, havent logged in for weeks other then a few minutes to try soul wars which then crashed 5 min into the round. It’s getting ridiculous.
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Sam
(@kaozbender_) reported
@JagexSupport is there a way to change account login email with your help? Currently only possible to change email to receive news and information.
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ryan freeman
(@bubbledewubs) reported
@JagexSupport whats the point of this account if u dont help anyone like im having trouble with a hacker and your website keeps telling my request to get my account back was denied like its my account like wtf
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Jordan Gross
(@JordanGross42) reported
@JagexSupport my account is being attacked with the "too many login attempts, please wait a few minutes before trying again." im clearly being attacked by a 3rd party to try and hack my account. i have 2 step auth and email auth. anyway i can ever login again???
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cry$ | gucci
(@CRYdollarsign) reported
@Expcfn @OldSchoolRS @JagexSupport I’d recommend troubleshooting your phone. I’m on IOS and haven’t had any issues.
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Nobody
(@footfgt96) reported
@JagexHelpFrost @JagexSupport I did not click ANYTHING from the email. I just followed the instruction and used the product key they gave for me Steam beta and it worked on steam and i by passed the too many login message
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RuneScape Wiki
(@RSWiki) reported
@mailmainmoo @RuneScape As far as we are aware this function has been broken for a while now for people who have (re)taken their picture after it became broken. Players who took their picture before it broke and don't change it will still keep their picture on the forums.
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ServersAreShite
(@ServersShite) reported
@OldSchoolRS Hi, will this reboot look to fix the sporadic lag spikes?
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Jordan Gross
(@OSRS_OSRS) reported
@mike_bruno_ @OldSchoolRS did they fix this for you yet? this hs just happened to me and i can do anything
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Squatch
(@benmanuel2016) reported
@JagexSupport hey I keep getting error code 15 when trying to reset my password on my old RuneScape account on my phone I’ve played on my mobile device before but it won’t let me reset now so please help me
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Quanarin_RCC
(@debdeb519) reported
@JagexSupport please contact me my authenticator messed up now i cant get into my account i have all the login info its just the authenticator and your recovery things keep denying me i just want my account iv spent so much time on it. Please help!!
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cry$ | gucci
(@CRYdollarsign) reported
@Umbrel48 @OldSchoolRS Damn I’m mad confused. I run on an XR without issues, then ppl with iPad Pros and iPhone 12 Maxs are having major issues. Hope it gets fixed soon g, you shouldn’t be punished for having a nicer rig.
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Guppy
(@RsGuppy) reported
@JagexSupport Thanks for the response Fiffty! To avoid posting any personal or sensitive information, would it be okay if I private message you the problem? Alternatively I can try to vaguely explain it here. Cheers
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pump
(@eX_nometinok) reported
@JagexSupport I can't be playing on mobile data all the time man. Need a fix asap
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idflop
(@idflop) reported
@OldSchoolRS Thanks for the restart, servers been quite bad today. Took 4+ minutes just to login and hopping worlds takes over a minute to load in it's insane.
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Underking
(@Underkiing) reported
@RSWiki @mailmainmoo @RuneScape Yeah it's been broken for like a year now. The worst thing is if you lapse in members, your profile pic is reverted automatically to the default. And now you can't change it back. RIP. I can still set it to the elf clan avatars though.
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Quanarin_RCC
(@debdeb519) reported
@JagexSupport i need help regarding my account. Your coustomer service pages arent helping. Im growing weary of how much you all dont care about issues like this
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Bryce Carlson
(@brycehunter_1) reported
@JagexHelpElf @JagexSupport @JagexAsh I have emailed some information to the tip-off service. Please have a human look into this. All I want to know is what happened and how.
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Rogério Correa
(@SlythRoger) reported
@JagexSupport @JagexSupport How do I re-enable my account if I can't login for "update my date of birth". I cannot access the form without logging in via the browser. My rsn is "H eroes".
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Vrake
(@Vrake69) reported
@OldSchoolRS The GE and the Ourania world are instant freezes fix this please. Running on iphone 12 max 5G its not my device 😑
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Jonathan Van Campfort
(@JonathanVanCam2) reported
@OldSchoolRS Is this also for the login issues? Could it help with it?
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trevor
(@trevor54945037) reported
@JagexSupport I'm having trouble logging into runelite on my laptop. I can log in to mobile just fine but whe I try runeliteit says "too many login attempts"
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ryan freeman
(@bubbledewubs) reported
@Ashleyclara24 @JagexSupport so your saying to message a hacker to get my account back that makes no sense why cant jagex fix this i worked so hard on it
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matthijs
(@mapijs) reported
@JagexSupport I installed runescape on my phone, and when i click to sign in with email/username it opens a browser but the browser page just keeps loading/refreshing forever
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Kurt
(@KurtisLee123) reported
@JagexTyran @JagexAsh @JagexSupport Hi, My account "Santa" has received a 21 day ban for Minor RWT, however i was banned exactly a month ago for 14 days for this reason, i cannot appeal, please have a look why I have been banned, many people are receiving this issue also.
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Mikey Matters
(@mikey_matters) reported
@JagexSupport Yeah it's still not working. I'm putting in correct code but saying it's incorrect. After 6th or 7th try it says timed out. This is bs can't get into my account on my phone I'm a paying member and stuck playing on my tablet. disappointed
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Lms Esports
(@EsportsLms) reported
@OldSchoolRS fix your **** reporting system people abuse it and get others muted for no reason your **** appeal system dosent do **** either get a grip morons
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Portz
(@Expcfn) reported
@OldSchoolRS Ios keeps freezing in fights please fix it @jagexsupport @OldSchoolRS
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💔
(@d_cordray) reported
@JagexSupport encountering error code 15 please help