1. Home
  2. ❯
  3. Companies
  4. ❯
  5. RuneScape
RuneScape

RuneScape down? Current status, problems and outages

No problems detected

If you are having issues, please submit a report below.

RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

Full Outage Map

Problems in the last 24 hours

The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by RuneScape users through our website.

  • 69% Sign in (69%)
  • 13% Online Play (13%)
  • 13% Game Crash (13%)
  • 6% Glitches (6%)

Live Outage Map

The most recent RuneScape outage reports came from the following cities:

CityProblem TypeReport Time
New York City Sign in 6 days ago
San Francisco Sign in 15 days ago
Manchester Sign in 15 days ago
Urbandale Sign in 20 days ago
Sydney Sign in 1 month ago
Upton Sign in 1 month ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

  • Kk18714
    Kk187 (@Kk18714) reported

    @JagexSupport @JagexKieren My account with the login "Darkmage4138" and char name "Kk" had submitted a deletion request which I DID NOT approve. The hackers submitted this to release my RuneScape username "Kk" to sell Is there any way I can have this username returned to me

  • SparteSymbiote
    Sparte Symbiote (@SparteSymbiote) reported

    @JagexSupport hello, I cannot seem to login thru my runescape account on osrs mobile. Any way I can work around that?

  • JessOvBHE
    Anne Ominous (@JessOvBHE) reported

    @JagexSupport I logged in to my Runescape for the first time in about 5 years (set up pre 2010), and my character has gone, I have a different username and I'm back at the tutorial. All login info is correct. Have I been hacked or did you delete my account for inactivity?

  • yoboymarsh
    Marsh (@yoboymarsh) reported

    @OldSchoolRS Wow. It’s hard to believe the MLG competitions you all host is almost as bad as your customer service. You guys are like the tube steak of MMO gaming.

  • oksaj96
    jasko (@oksaj96) reported

    @OldSchoolRS could you fix the login issues on some android devices?

  • Kk18714
    Kk187 (@Kk18714) reported

    @JagexSupport @Jagex My account with the login "Darkmage4138" and char name "Kk" had submitted a deletion request which I DID NOT approve. The hackers submitted this to release my RuneScape username "Kk" to sell Is there any way I can have this username returned to me

  • Kk18714
    Kk187 (@Kk18714) reported

    @JagexSupport @JagexAsh My account with the login "Darkmage4138" and char name "Kk" had submitted a deletion request which I DID NOT approve. The hackers submitted this to release my RuneScape username "Kk" to sell Is there any way I can have this username returned to me

  • AustinGiardini
    Austin Giardini (@AustinGiardini) reported

    @Killerpanda1991 @JagexSupport DONT DO IT. Security vulnerabilities risk even non runescape-related accounts. They’re going to get in a heap of trouble soon because of their third party systems. If you do, MAKE SURE not to use the same password as any other account and do NOT download to a work comp. Stay safe

  • AustinGiardini
    Austin Giardini (@AustinGiardini) reported

    @DaddyWannKenobi @JagexSupport Do not use the password recovery feature because of security vulnerabilities in runescape/jagex that they know of and dont care to fix. You’re putting yourself at risk of being hacked by submitting a ticket to play that game

  • JoshMar70216585
    winterturtle (@JoshMar70216585) reported

    @JagexSupport I’m having a technical issue in RS3 with reproducible crashes on both mobile and the main client, and it’s not in the FAQ on the website, nor can I find a way to write an error report from mobile. Thanks.

  • tzdequal
    Brede Davidsen (@tzdequal) reported

    @OldSchoolRS Yo, so when you warn us not to raid, atleast give a 30 minute notice instead of kicking me out the raid 10 minutes after your message. Absolute bollocks policy from you guys again. Up the cost, down with the service 👍 @OldSchoolRS

  • ByrnePhillips
    Byrne Phillips (@ByrnePhillips) reported

    @ItsTorikan @JagexSupport Sorry about that, I had the same issue with my Facebook in 2019 but I had @SapphireTechVs1 help me out, he could recover your gaming account rn

  • Zulosrs
    Zul (@Zulosrs) reported

    @ObsidianStudio2 @TheDesch @OldSchoolRS Preach brother. Legit nobody asked, that’s my whole issue with these attention seeking pathetics. I don’t care if they like to take it up their *** or whatever.

  • DJSheppard6
    DJ Sheppard (@DJSheppard6) reported

    @JagexSupport Hello, I am having an issue with my oldschool runescape account. I am appealing a ban and I keep getting an automatic reply to my EMail stating "As your account currently has an active mute and not a ban in place". however, my account is disabled from logging in.

  • DaddyWannKenobi
    Lord Tachanka (@DaddyWannKenobi) reported

    @JagexSupport i tried logging in after coming back, forgot my password so recovered it. Could still not login, tried reset password again and now im locked from the service. Is there any other way I can verify myself and get acces to my account back?

  • Ninja_Pikachu10
    Ninja Pikachu (@Ninja_Pikachu10) reported

    @JagexSupport but what does this have to do with me asking for new clan cape icons or a better custom clan cape system for runescape with offline service?

  • StickuppixRS
    Stickuppix (@StickuppixRS) reported

    @SayID_Rodri @RuneScape You must have missed how the new melee set is broken and extends zerk 6 seconds

  • Kk18714
    Kk187 (@Kk18714) reported

    @JagexSupport My account with the login "Darkmage4138" and char name "Kk" had submitted an account deletion request which I DID NOT approve (took less than 72 hours). This released my RuneScape username "Kk". Can have this username returned to me.? you've returned names before

  • globaffin
    Dreamulator (@globaffin) reported

    runescape scammers gave me trust issues

  • JagexHelpStevie
    JagexHelpStevie (@JagexHelpStevie) reported

    @nuke_viruses @JagexSupport No problem - I’m only a official Jagex Helper so we can’t look into accounts. Only Jagex can

  • eyeDoge
    Nik (@eyeDoge) reported

    @skill_specs Skill Specs mining and using Runelite. @OldSchoolRS please fix PvP this is getting out of hand.

  • KeeganRider
    KROOVS (@KeeganRider) reported

    @JagexSupport Quick question, I recently updated the email address associated with my OSRS account, but when I log in it on the client its still only taking my former email. Is there a way to fix that? The account is now under my new email, its only logging in that shows the old

  • 647_447
    The_6ixx (@647_447) reported

    @JagexSupport Hey I am completely stuck on the quest - Prince Ali Rescue. I am certain this is a glitch of some sort. I got the mold and brought it to Osman, he made the key but didn't give me the key. I have no key, cannot make another mold with lady Kali. Please help :(

  • Kaionias
    Honko (@Kaionias) reported

    @yeojspam altho runescape has the problem of a blank canvas, theres so much you can do you dont know what to do so you end up doing nothing

  • oksaj96
    jasko (@oksaj96) reported

    @OldSchoolRS can you please fix the login issues on some android devices? i cant play for 2 days straight now, tried uninstalling, deleting cache, nothing works

  • oksaj96
    jasko (@oksaj96) reported

    @OldSchoolRS could you also please fix the login on some android devices? its now the 3rd day that i cant use mobile at all

  • RokTrower
    Stone (@RokTrower) reported

    @JagexTyran @JagexTwisted The player "chaldoBoss" recieved a false bot ban on his account. Anyone that has ever played pvp worlds knows chaldo has never and would never bot or cheat on runescape... He only even plays the normal client. Please fix this.

  • YaBoyKevinnn
    𝙚𝙓 𝘾𝟬𝙣 (Kevin) (@YaBoyKevinnn) reported

    @MerlinMetalOSRS @OldSchoolRS Fwiw, I have s22 ultra and have zero lag issues. Neither performance or network related.

  • dwipock
    daniel ipock (@dwipock) reported

    @JagexSupport I have no issue recovering the account, my account was banned for macro on mobile but I wasn't macroing and my appeals are being completely ignored by your support system, so I'm here seaking help from a real person.

  • Kk18714
    Kk187 (@Kk18714) reported

    @JagexSupport @JagexArchie My account with the login "Darkmage4138" and char name "Kk" had submitted a deletion request which I DID NOT approve. The hackers submitted this to release my RuneScape username "Kk" to sell Is there any way I can have this username returned to me