RuneScape

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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

Problems in the last 24 hours

The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

RuneScape Outage Chart 12/28/2025 21:05

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Most Reported Problems

The following are the most recent problems reported by RuneScape users through our website.

  1. Sign in (71%)

    Sign in (71%)

  2. Online Play (21%)

    Online Play (21%)

  3. Matchmaking (7%)

    Matchmaking (7%)

Live Outage Map

The most recent RuneScape outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesRedwood City Online Play
BrazilSumaré Sign in
New ZealandNew Plymouth Sign in
United StatesPeoria Sign in
United KingdomCardiff Sign in
New ZealandNew Plymouth Online Play
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

  • shasiili Secret (@shasiili) reported

    @kiittenx @JagexSupport It really feels bad how your account has been locked I had same issue not until I was recommended to @ballersacademy and he got it fixed today hit him up and be happy again

  • YamiK0h Yami | Chris | Boosted (@YamiK0h) reported

    @short2fuse Already broken. New RuneScape boss got me weeping

  • StealthySnail ︻╦╤─ Frizzle (@StealthySnail) reported

    @JagexSupport after not playing RS3 for a year, I try and sign in to find out my account was hacked and banned for Macroing. I’ve had this account for 12 years there has to be a way to get it back?

  • SyrantMusic Syrant (@SyrantMusic) reported

    @JagexSupport I cannot log into the website or the game using my email and password. However if I sign in via steam I log in perfectly fine with no issues. I changed my password and tried logging in again to no avail. I'm NOT inputting my credentials incorrectly. What do I do?

  • Bart54482964 Bart (@Bart54482964) reported

    @JagexSupport @OSRS I am losing my mind. I’m getting an “acces denied” error when trying to make an account, something about protection from online accounts. Get the error on phone, computer, laptop, etc. How **** is your protection that one account creation attempt does this!?!?

  • brenderlover brender (@brenderlover) reported

    @Sam46176106 @JagexSupport There's no how the support team can attend to everyone, so I don't blame them anymore because my friends who works with the team recommended me to an IT expert @skore_techie who in 30 minutes trouble shoot my issues and fix it, the support team are also humans.

  • noar7856 Noar John (@noar7856) reported

    @Sam46176106 @JagexSupport I had similar issues contacting support service but nothing changed until my cousin recommended me to mic_tech025 on Instagram the dude is good

  • wlwjirou bless this tess (@wlwjirou) reported

    @Remslepe @JagexSupport well clearly there's no issue. she's been removed from the group

  • InkFoxclaw InkFoxclaw (@InkFoxclaw) reported

    Shout out to the time innocent naiive 12 year old me uploaded a video to YouTube of how to do a glitch that made it look like you were swimming on the ground in Runescape and was immediately bombarded by people saying they were going to send someone to kill me for leaking it

  • BettaScape Betta (@BettaScape) reported

    pet summon cycle broken again, take a shot @runescape

  • Elijah92933703 Elijah (@Elijah92933703) reported

    @OldSchoolRS fix corp crashing or I will gather thousands of ppl and w305 riot fally

  • xMitchell078 Officeel Mitchell (@xMitchell078) reported

    @JagexSupport hallo i have a problem, made a new account, on my mobile. But when i log in on laptop it sets me back on tutorial island. While on mobile im still where i should be. How do i fix this? I logged in on mobile with the google button on the site. #OSRS

  • bahyyihisme_1 RODDENTRABBIT\CHECK PINNED PLS!! (@bahyyihisme_1) reported

    @NrXch @JagexSupport It also happen my account for 2month and I tried contacting support service but they always gave me a robot reply so i got in contact with @Recoverycenter6 on Twitter they were the one who got me back into my account they will help you with your account

  • Bart54482964 Bart (@Bart54482964) reported

    @JagexSupport I am losing my mind. I’m getting an “acces denied” error when trying to make an account, something about protection from online accounts. Get the error on phone, computer, laptop, etc. How **** is your protection that it thinks one guy making one user is a threat?!?

  • Pc48Scotty Scotty_PC48 (@Pc48Scotty) reported

    @JagexSupport such ****** customer service - do you always just copy and paste the same response? spent 17 years on this game and completely maxed my account and i can't get somebody to look into my accounts false ban? @JagexTyran @JagexTwisted please help?

  • bahyyihisme_1 RODDENTRABBIT\CHECK PINNED PLS!! (@bahyyihisme_1) reported

    @DaviiBrag @JagexSupport It also happen my account for 2month and I tried contacting support service but they always gave me a robot reply so i got in contact with @Recoverycenter6 on Twitter they were the one who got me back into my account they will help you with your account

  • bahyyihisme_1 RODDENTRABBIT\CHECK PINNED PLS!! (@bahyyihisme_1) reported

    @StealthySnail @JagexSupport It also happen my account for 2month and I tried contacting support service but they always gave me a robot reply so i got in contact with @Recoverycenter6 on Twitter they were the one who got me back into my account they will help you with your account

  • shasiili Secret (@shasiili) reported

    @HoobKroob @JagexSupport It really feels bad how your account has been hacked I had same issue not until I was recommended to @ballersacademy and he got it fixed today hit him up and be happy again

  • bahyyihisme_1 RODDENTRABBIT\CHECK PINNED PLS!! (@bahyyihisme_1) reported

    @Tropiikaa @JagexSupport It also happen my account for 2month and I tried contacting support service but they always gave me a robot reply so i got in contact with @Recoverycenter6 on Twitter they were the one who got me back into my account they will help you with your account

  • MarianBreath Marian breath (@MarianBreath) reported

    @Altargize @RuneScape I was facing same issues when I contacted jasspar1 on Instagram he help me recover my discord account that was hacked contact him via WhatsApp+14692327349

  • bahyyihisme_1 RODDENTRABBIT\CHECK PINNED PLS!! (@bahyyihisme_1) reported

    @Lexter9000 @JagexSupport It also happen my account for 2month and I tried contacting support service but they always gave me a robot reply so i got in contact with @Recoverycenter6 on Twitter they were the one who got me back into my account they will help you with your account

  • TheMilkRS TheMilk (@TheMilkRS) reported

    @Luca_Suppa @JagexSupport I’m tempted to send you the response I got from “riot” when I got a two week ban from LoL, the dude took the time to write to me and have a small conversation to explain what the issue was etc.

  • Squishy_Fishy16 SquishyFishy (@Squishy_Fishy16) reported

    @JagexSupport I waited and its still not working i used opera gx and firefox on both my mobile device and my computer

  • HoobKroob Riven (@HoobKroob) reported

    @JagexHelpFrost @JagexSupport May I ask why not? This is the first game company I've encountered unable to do something as simple as checking IP login locations or otherwise validating that the account was compromised, so that the player is not punished.

  • Cruddy38453203 Cruddy (@Cruddy38453203) reported

    @OldSchoolRS Yo nvm dmm rerun announcement, addressing botting issues, PvP timeline transparency, account security, economy plans or any of that other ****. You got any more pictures of cats ?

  • Brenda17464974 Brenda (@Brenda17464974) reported

    @danothemantho_ @JagexSupport Quite unfortunate that this hacking is becoming rampant, i had same issue but i got mine back with the help of @king_cr4ck6 on Instagram you can reach out to them

  • bahyyihisme_1 RODDENTRABBIT\CHECK PINNED PLS!! (@bahyyihisme_1) reported

    @kiittenx @JagexSupport It also happen my account for 2month and I tried contacting support service but they always gave me a robot reply so i got in contact with @Recoverycenter6 on Twitter they were the one who got me back into my account they will help you with your account

  • shasiili Secret (@shasiili) reported

    @danothemantho_ @JagexSupport It really feels bad how your account has been hacked I had same issue not until I was recommended to @ballersacademy and he got it fixed today hit him up and be happy again

  • shasiili Secret (@shasiili) reported

    @MangrooSandip @JagexSupport It really feels bad how your account has been banned I had same issue not until I was recommended to @ballersacademy and he got it fixed today hit him up and be happy again

  • Dramaquiin01 Christine Davies (@Dramaquiin01) reported

    @Leh_Phantom @RuneScape It really feels bad how your account has been hacked I had same issue not until I was recommended to @ballersacademy and he got it fixed today hit him up and be happy again