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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (65%)
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Online Play (29%)
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Game Crash (6%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Belo Oriente |
Online Play | |
 Heidelberg |
Sign in | |
| Braço do Norte |
Sign in | |
 Saint John |
Game Crash | |
 Valencia |
Online Play | |
 Redwood City |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Murrakami
(@OSRS_Tokyo) reported
@JagexSupport I can't reset my password. The "Can't log in?" Option just keeps taking me to an article which takes me back to the login screen. It's a loop. Rsn: Murrakami
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joost
(@klootjoost) reported
@JagexSupport but i think you guys made fault this time.. can u look it up? been playing for alot of years might playing again if your save this problem
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shayyy 💗
(@shayyxo3) reported
@iGoDSpeedOSRS @JagexSupport Go inbox Grahamtech14 on Instagram I had same with my account also and support service aren't doing anything about it, he successfully retrieved my account.
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L.H. Burns
(@LH_Burns) reported
@JagexSupport Solve the issue with Mod Trident. Currently filing lawsuit against @jagex via recent discoveries brought to light by events surrounding @Odablock and collusion between mods and player hosted scams. (STELLA). 20yr player, until now. Bad move guys.
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ShovelBoy
(@ShovelBoy2) reported
@JagexSkylark @JagexSupport Hey, I Appreciate the reply! Unfortunately the JagexSupport on this platform is rather useless, I only ever get automated responses, I need someone to physically review the account once more, and they’ll be able to see the error, I’ve been trying to get into contact for 3 years.
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Fred
(@F_red415) reported
@TMGBrock @JagexSupport Complaining here won't solve the problem message #ballenfix on Instagram He's legit he can counter any problem relating to your playstation and Activision!!
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Evo (VOTE YES TO SAILING)
(@TheMilkRS) reported
@JagexAsh @JagexSupport can you please lock my account with the rsn “Dancing” Someone added it to their launcher who is not me and I cannot login to the account any longer. Please lock it while I attempt to recover my hacked account, can’t submit request normally because launcher
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Hardshott
(@DWade37933985) reported
@JagexSupport @JagexTrident banned for RWT for tridents gfs/crushes DM chanel lol maybe check the ban I've never bought or sold gp on my account was banned for playing legit death matches? was no RWT fix your mistake
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Richard Cheese
(@JRElondon4) reported
@JagexSupport I'll be canceling my membership until you resolve the ongoing issue with mod trident abusing employee privileges on the user base.
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Hamel
(@HamelOSRS) reported
@JagexSupport Can any of you please DM me and look into an account that I have recovered that was hacked in 2017. The hackers RWT'd on my account, I was hoping you could verify that and remove my ban. I didn't break any rules Please dm for login email
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Harry son
(@hhvcfgy4t66) reported
@bich_one @JagexSupport Hit up Allenfixer on instagram instead of wasting your time here support won’t help I’ve had this issue before he helped me out
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Mod Ash
(@JagexAsh) reported
@ryancutler21 I'm sorry to hear you can't get into it. Let the Support team know of the trouble, mentioning what messages you're getting when you try to recover it - they're JagexSupport on this platform.
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Cxn Oe-miell
(@cxn_oe) reported
@DWade37933985 @JagexSupport @JagexTrident Prefer you explore the service of TROOL_TECHS on INSTAGRAM to help you fix this issue cus you won't get any response from customer service
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Shah Mir
(@ShahMir_99) reported
@JagexSupport My Account has Been Locked! It's frustrating not being able to access my games account due to a locked account. I've tried to send appeal, but it's not working. I have already appealed two time but i didn't received any positive response .
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Blessed
(@Ble_ssed741) reported
@TMGBrock @JagexSupport Their response won't be effective You can check #ballenfix on Instagram, he did help when I had similar issue
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Harry son
(@hhvcfgy4t66) reported
@Chris14018521 @JagexSupport No positive response will come from their support I can bet I got mine fixed by #allenfixer on instagram when I had this issue you should send him a message request right away
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incredible
(@abdollah07g) reported
@iGoDSpeedOSRS @JagexSupport Hit up Allenfixer on instagram instead of wasting your time here support won’t help I’ve had this issue before he helped me out
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Ropetim
(@Ropetim375) reported
@ShovelBoy2 @JagexSkylark @JagexSupport Unfortunately their support will always either ignore you or tell you the same unhelpful thing ,talk to SPYROFIXX on instagram he helped me when I had similar issue
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Harry son
(@hhvcfgy4t66) reported
@luismiguel155 @JagexSupport @JagexAsh Hit up Allenfixer on instagram instead of wasting your time here support won’t help I’ve had this issue before he helped me out
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papahawkxd
(@papahawkxd) reported
@JagexAsh @OldSchoolRS this should always be a temp ban or a warning. this cant be a perm ban , or if its a perm ban then everybody should be perm banned for it and not temp banned else osrs staff team is corrupt. i hope you can fix this with temp ban else its corrupt and trident abuser wins!
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Shah Mir
(@ShahMir_99) reported
@JagexSupport @JagexSupport My Account has Been Locked! It's frustrating not being able to access my games account due to a locked account. I've tried to send appeal, but it's not working. I have already appealed two time but i didn't received any positive response .
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Hardshott
(@DWade37933985) reported
@JagexAsh @CanimIlhan @JagexTrident its more then corrupt I dm'd 50b and 10b on stellas CC and was banned for RWT and kicked from runescape discord by trident I was wrongfully banned never did RWT because his girlfriend lost some DM's too me im banned his girlfriend RWTs this is so corrupt as hell fix my account
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kate
(@kate57841423101) reported
@RareCamss @JagexSupport Sadly, bans are unappealable here Especially permanent ones However I'd suggest you reach out to CLEVINFIXX on Instagram I'm pretty sure they can help remove the ban and unlock your account cos they helped me fix something similar recently
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Jin mo
(@Antonio2895680) reported
@ConnorHunwick1 @JagexSupport The issues of account getting hacked is so outrageous, everyone is just complaining about being falsely hacked, pluse is obvious support bot care-less. I got banned recently but @rezatech1 on Instagram was able to help me get my account back
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number one bich
(@bich_one) reported
@JagexSupport i cant login to my ironman BuddNite and i cant get any help from multiple support tickets. i got a new phone and my authenticator didnt carry over, and my email tied to my account is my old college email which i no longer attend, so the email was deleted entirely
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OAKLAND4200
(@OAKLAND4200) reported
no way the "head of jagex anti-cheating" found someone who paid for a 4 str lvl service 2 years ago on his "routine check" and missed the THOUSANDS of bots inside the rev caves raking in billions for RWT @JagexSupport @JagexTrident @JagexAyiza
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Harry son
(@hhvcfgy4t66) reported
@ProCrumpetLover @JagexSupport Hit up Allenfixer on instagram instead of wasting your time here support won’t help I’ve had this issue before he helped me out
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Harry son
(@hhvcfgy4t66) reported
@michael37277290 @JagexSupport Hit up Allenfixer on instagram instead of wasting your time here support won’t help I’ve had this issue before he helped me out
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harika 🔫
(@harrrrrrikaa) reported
@HamelOSRS @JagexSupport I had similar problems, l've made several appeals to support system over and over but no help was rendered until I was referred to Grahamtech14 on Instagram they helped me fix my account they can help you too.
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Josh mark
(@mjosh6210) reported
@ConnorHunwick1 @JagexSupport Sir the bots are commenting have you try reaching out to @rezatech1 on Instagram regarding your hacked account issues he can recover it back for you permanently