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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (65%)
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Online Play (24%)
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Matchmaking (6%)
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Game Crash (6%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Braço do Norte |
Sign in | |
 Saint John |
Game Crash | |
 Valencia |
Online Play | |
 Redwood City |
Online Play | |
| Sumaré |
Sign in | |
 New Plymouth |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Topical Facts
(@Topical_Facts) reported
@Jakeosrs2022 @JagexSupport You can contact @hantiCol to fix your account immediately
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FabiMATRIXX
(@Fabian_Thamm) reported
@RuneScape now is server down again?
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justin
(@Mista_Snipe) reported
@JagexSupport So either fix Corp so players don't need to teleport in and out 26 times to make him killable, fix private instance so it doesn't immediately reset upon exit, or start banning reported crashers. They keep hopping worlds until they find a player doing it, and then steal theirwork
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Will
(@personifier) reported
@OldSchoolRS Any error that risks months or years should lead to an automatic rollback of at least 30 mins. That’s a lot of time.
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Charlie Lagmyr
(@charlie_lagmyr) reported
@JagexSupport Hey, I was at the G.E trying to buy something when the servers crashed. After I log back in I've lost everything in my inventory. I have authenticator and bank pin so I don't think my account was hijacked. Is it possible that I lost it all due to the crash? OSRS btw
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kris10
(@Obeying) reported
@OldSchoolRS ok update, checked all the screenshots. looks way better than rs3’s. fix rs3’s to be simpler like this.
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Lynsey Woodbridge
(@LynseyWoodbrid2) reported
@OldSchoolRS loaded up the game and no chats are showing in any of the chat boxes but messages are sending and seen by others. Can you advise how to fix this?
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Chills
(@SmokinCee) reported
@OldSchoolRS I was just about to tweet about being able to anchor UI windows to one side of the screen, wonderful. Now can we fix stability issues for iOS? Game crashes when running over 20fps in a populated area. Happens to a few other people I know also.
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Phil McHunt
(@ChrisMFMurphy) reported
@JagexSupport @RuneScape @OldSchoolRS I’m having trouble getting my password back and the robot phone line is not helping 📢📢 please help
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Cullen
(@cc_fiji) reported
@RuneScape @JagexSupport On 5-4-2022 I was muted without evidence by @JagexSkynet the mute was successfully appealed. In the message I received I was told that further issues may lead to a potential perma mute, not specifically that it was "my last chance" (1)
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aziz
(@maniaxtriple) reported
@DomkusMindaugas @JagexSupport I also encountered similar issues support service were just useles @AgentFemiv helped
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Zachary Balck
(@BalckPlays) reported
@JagexSupport I've been having issues for days and can't get in contact with anyone from Jagex
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Jagex Support
(@JagexSupport) reported
@MrMezMorris @OldSchoolRS @JagexAsh Hello there, we are aware of some temporary connection issues and working on a fix. Sorry for the inconvenience! -Kamila
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Alex Baumann
(@Da77asBoy) reported
@OldSchoolRS $12 per month & always have some issues..
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Cullen
(@cc_fiji) reported
@RuneScape @JagexSupport This type of inconsistent moderation makes it extremely difficult for a player to comprehend what rules are actually being broken, and how to change behavior moving forward to avoid further issues. Yet @JagexSkynet continued to use
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Cal
(@CaIumCPFC) reported
@TZaniah @Jham547447751 @OldSchoolRS The service is almost like they work for free anyway
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Waffles Yo
(@Waffles__yo) reported
@OldSchoolRS Why apologies when you make the same mistake year in year out. Same issues with new content, same issues with updates, same issues with "tweeks" to the system... Same Jagex...
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Mod Ash
(@JagexAsh) reported
@UtdRuben I don't think you'd be required to keep using the *login* email as an email account, but you may prefer to ask the Support team for more reliable guidance on this - they're JagexSupport on this platform.
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Sicknez
(@SicknezOSRS) reported
@QuasarKid @OldSchoolRS Lmao you're dumb or what? They should've say something about the maintenance to the servers not about the outage
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Just call me Ains
(@AinsDarling) reported
@JagexSupport @JagexTyran so basically i got banned for a system error, it says RWT and dont let me appeal, jagex support is not even reading that i need help with this issue so i wont get my acc back cause anyone can see it's a system error? RSN:AinzDarling
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Xundas
(@xundas) reported
@RubThoseUtters @JagexSupport Text @antiteco now to fix your account immediately
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viserbro
(@viserbro) reported
@JagexKrax can you help me with an account problem? jagexsupport on here wasn‘t realy helping me except some tips
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Cullen
(@cc_fiji) reported
@RuneScape @JagexSupport On 5-4-2020 I was initially muted without evidence by @JagexSkynet the mute was appealed and successfully overturned. In the message received, I was told that any further issues may lead to a permanent mute, never told specifically that I was on my (1)
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David Musa
(@tempocleaner) reported
@heliumpall @OldSchoolRS i guess u never played on these ultra dogshit lagging servers..
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Fe_Embers
(@Fe_Embers) reported
@OldSchoolRS Servers still lag spiking throughout UK worlds risky af
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Ripper Roo
(@RipperRooOSRS) reported
@Sssnakeepit @SicknezOSRS @OldSchoolRS I haven't excused anyone. People can be upset about the server issues, it's just asinine to act like a server outage was intentional when it's been clearly stated that it wasn't. Making my statement out to be anything else shows your lack of reading comprehension as well.
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Swat
(@Hi_Im_Swat) reported
@OldSchoolRS No problem. These things happen when it comes to network maintenance.
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Roo K
(@RooK_OSRS) reported
@UIMNeedles @OldSchoolRS This idea sounds like it will create a whole new sort of problems for me. UIM would surely be the end of my OSRS journey.
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Twisted
(@SurdaLegacy) reported
@RuneScape I was wondering if there was a problem with new update. I got new proteans in treasure hunter but never received them.
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Dillion Dantin
(@dantin_dillion) reported
@OldSchoolRS Any mention of actually rectifying any issues that arose? (Players losing their HC) if you can clearly see it was an issue your side, then humoring some status resets maybe?