RuneScape down? Current status, problems and outages
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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Problems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
- Sign in (69%)
- Online Play (13%)
- Game Crash (13%)
- Glitches (6%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 New York City
|
Sign in | 5 days ago |
|
San Francisco
|
Sign in | 13 days ago |
 Manchester
|
Sign in | 14 days ago |
|
Urbandale
|
Sign in | 19 days ago |
 Sydney
|
Sign in | 1 month ago |
|
Upton
|
Sign in | 1 month ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Josh C (@JoshC66395726) reported@JagexSupport Ania you've rejected my appeal and I'm still none the wiser about how it's broken the rules, I'm now playing in fear of losing my account over something I haven't done. I need details, please look again!
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John holt (@Johnhol35156558) reported@JagexSupport @JagexSupport why am i paying for membership and not getting it? now i disputed myself transactions made on and befor 02/10/21 because i was hicacked do i need a lawyer over 10 dollars? But no one to call either your company is rancid when it comes to issues..
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JagexHelpElf💙 (@JagexHelpElf) reported@chrisjo26821761 @JagexSupport from your usual location, usual computer and without using a VPN or proxy. If you have moved home and/or changed your Internet Service Provider since creating your account, please also supply details of those changes. 3/3
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🌸👑 Dragy 👑🌸 (@Dragy) reported@RuneScape when will there be a fix for the graphics mixing all up when turning on ultra
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RCT98 (@_RCT98) reported@JagexHelpFrost @JagexSupport the registered email has been changed. if the registered email is the "login" email, I am not receiving any emails in order to complete the form.
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Ricky Asher🇪🇺 🏴 (@RickyA152012) reported@jamie1000013 @RuneScape I seen a tweet somewhere that the fix for the chat will be included on Mondays update. Would of thought it was just as important as the crashes to be fair and reading chat the now is extremely annoying !
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RCT98 (@_RCT98) reported@JagexHelpFrost @JagexSupport I have secured my email address (my account sign in email address) however that doesn't change the fact that the "registered account" address email has been changed, meaning I can't get a account recovery request sent to my email (the account sign in address). - Mr Raedwald
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Velderuum (@Velderuum) reportedand right after client crash 3 @RuneScape ?? any idea what's going on.
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Zorro (@unnamedmind) reported@alexmcd19 @RuneScape @JagexBreezy Im scary how they deal with an issue "pending confirmation". dude, this should be a hotfix. jagex is a joke...
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Neil (@MRRS3_RS) reported@JagexSupport @JagexSupport I'm not able to login all day today , its giving me the "too many login attempts" error , please rectify this asap , my rsn is : Mr Rs3
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Jeremy🔥 (@scapefuel) reported@Dragy @JagexSupport ayy will try :D client is working fine atm because of 13 restarts, but as soon as i log-out the problems are back :/ been like this for a week+ now
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JagexHelpElf💙 (@JagexHelpElf) reported@Johnhol35156558 @JagexSupport anti-virus (but if you do this, please remember to reactivate it after submitting the form) Sometimes Error 15 will spontaneously fix itself after a few hours. 2/2
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Filo (@Filo224) reported@JagexSupport Do you really dont know whats going on? That makes me sad, but dont worry, dev mods are already working on it and we might see a fix today, maybe its already out, didnt check it yet. For so many ppl the client is/was crashing left and right.
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James wilson (@Jameswi97038675) reported@goldmin09012393 @JagexSupport I had this same problem with my account today I try contacting their support but no response so I was referred to cyberhack_081 on Instagram within some minutes I got my account recovered and highly secured
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Koda (@Kodagraphy) reported@RuneScape What was the cause of the crashing? I experienced one single crash in a very mundane location and some frame rate issues on login, but it all seemed very random.
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jamie1000013 (@jamie1000013) reported@RuneScape Have you fixed the chat issue where everything is one colour? Like people's names used to be a seperate colour to their text.
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Deniz-Çağlar Inan (@Kagelar) reported@JagexSupport my loyality points didnt came this month again.. last month i mailed you with a ticket where a mod stated that i wouldnt have any problems. but it shows "next payout 0 days" again
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RCT98 (@_RCT98) reported@JagexHelpFrost @JagexSupport Thanks for the quick response, I have the login email address however the registered email has been changed and authenticator is activated so I cannot receive any email to turn auth off. Im sure if you guys look at the sign in locations they will be drastically different.
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Nickypoo (@NickypooRS) reported@JagexSupport @JagexSupport Useless customer support, would be nice if you actually looked into my account, as it was an error on your part, how do I get banned transferring gold from my main to my alt? Both accounts and gold are owned by me, just look into it...
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John holt (@Johnhol35156558) reported@JagexHelpElf @JagexSupport Im telling you my issues now and here because your support/suggestions are not working.
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Kyle Bradbury (@kylebradbury) reported@midsandhighs Bro what if she finds out I still have a RuneScape login
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John holt (@Johnhol35156558) reported@JagexSupport And i canot go through your website i always get an error code 15 and im on my phone.
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John holt (@Johnhol35156558) reported@JagexHelpElf @JagexSupport I have went on my pc used my wifes phone i also went incognito like i said no matrer what i do i get and error code 15
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John holt (@Johnhol35156558) reported@JagexHelpElf @JagexSupport Im telling you my issues now. Im calling the irs and telling my bank you will not help resolve and taking my money bit not giving me what i paid for. And keep giving me the run-around
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Mr Fresh (@MQCCape) reported@RuneScape That crashing fix update needs to get here ASAP.. 😩
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Jeremy🔥 (@scapefuel) reported@JagexSupport No problem, will do! any tips that i could try to find a fix?
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René Christensen (@RenChristensen7) reported@JagexSupport , as you have wrote a fix is in progress abot nxt crashes, FYI, my crash is in the sunken pyramid.
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Ken Hazleton (@HazletonKen) reported@RuneScape fix the map facing South after every Tele
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Mr Fresh (@MQCCape) reported@RuneScape Alright let’s just hope nothing else is broken with this new update fingers crossed 🤞
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John holt (@Johnhol35156558) reported@JagexHelpElf @JagexSupport I have tried all these options..none work and it has been hours actually last two days. Im telling you my issues here and now because this is the only option i have to contact @Jagex