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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (65%)
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Online Play (29%)
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Game Crash (6%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Belo Oriente |
Online Play | |
 Heidelberg |
Sign in | |
| Braço do Norte |
Sign in | |
 Saint John |
Game Crash | |
 Valencia |
Online Play | |
 Redwood City |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Manked
(@Mankedupmage) reported
@FutureMcGuives @OldSchoolRS There game cap shouldn't be a problem anymore :p they opened new worlds and there's not 5,000 people trying to play lmao
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Joffrey
(@joffreyepstein) reported
@JagexSupport hello I’m having some trouble with my account every time I log in it signs me into a different account to the one I’m trying to log into, and I also don’t know my username and feel like it may have been hacked
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LootShark
(@Alexwigg1) reported
@OldSchoolRS the real problem is when u have 4-7 players under 100 combat ie non maxed mains zerkers and pures that bogs up the queue cuz soon as 1 maxed player joins its unbalanced teams also arent suppose to be balanced castle wars isnt ******* balanced
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Runecraft
(@RunecraftRS) reported
@WeDontEnd @OldSchoolRS Yup no hope for these fixes anytime soon. Just like the login servers being trash and the bots/goldfarmers overrunning the game. Game is doomed.
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MyatTV
(@TvMyat) reported
@OldSchoolRS I'm trying to submit a help form for refunds I never requested on my OSRS account, but I keep getting an error message saying a problem occurred while submitting my request. Any help?
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dg bluebonnet
(@BluebonnetRS) reported
@OldSchoolRS ok but fix hiscores
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GP
(@TweetsMacGeets) reported
@OldSchoolRS team stacking was such a huge issue with Soul Wars in RS2 and it's kinda ridiculous you guys didn't do anything about it when you added it to Old School
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Zerks Still Exist
(@mediocrebrid) reported
@OldSchoolRS Where's this quick fix update energy when you finally drop the bi-annual PvP update and it's broken immediately. You guys have time for garbage soul wars but apparently actual content is too tough
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Dox17
(@yaboydox17) reported
@Dezorak @Himom80 @JagexSupport How long ago did you last login? They reset everyone's stats when OSRS came out in 2013.
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Mizlix420
(@mizlix420) reported
@JagexSupport Hello, its shame to say but I got my account stolen once and got banned for botting. you unbanned my account. But it appears that they have my gmail and hijacked my acount once again and it got banned I took a break from osrs and try to login it is banned.
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Dox17
(@yaboydox17) reported
@Dezorak @Himom80 @JagexSupport Everything was reset so if you didn't login shortly after 2013 I'm sure someone else took it unless its super unique. You can look it up in the hiscores to see if someone is playing under that rsn. Or you can reply to me with the rsn and I'll do it for you.
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Alex
(@RightHandGrudge) reported
@OldSchoolRS What about the constant crashes on mobile devices that shouldn’t have issues?
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Cole Miller ✞
(@C97mill) reported
@OldSchoolRS If the trials weren’t limited to prime only and we’re actually tested and played maybe the issues would of already been fixed no?
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Dox17
(@yaboydox17) reported
@xingped1 @JagexSupport your account got reset in 2013 so the name may be deleted when that happened. you'll need your login email to gain access.
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cael greene
(@CaelGreene) reported
@JagexSupport a game full of scammers and modders and gold farmers and all the other problems in the game, and you ban a legit player who never broke any rules and spent his time and money on the game ??? Y’all should be ashamed.
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michael
(@Gwinners121) reported
@JagexSupport I’m not able to create a new account. “This request was blocked by the security rule” I’ve cleared my cache and still the error happens. Can you advise?
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Mafia
(@Phaero_) reported
@RunecraftRS @OldSchoolRS you would think with a company this rich and big wouldn't have issues like they do. Its almost like the game has been in a ******* beta since launch.
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BillsMafia
(@71Elvis77) reported
@JagexSupport I was trying to do the stronghold security and it made me set up 2 factor authentication. I scanned the barcode on my phone (I don’t need an app to do it) it gave me a code. My problem is I cannot log in because it’s asking for a 6 digit code. I asked to disable
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ladis nelissen
(@ladisnelissen) reported
@JagexSupport Hi, I was hacked and lost my account. I was able to change the password but I'm not receiving the authenticator removal email. It's impossible for me to remove it. Can you manually check if there's a problem?
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Bawwz
(@ImTheBawwz) reported
@JagexSupport Access Denied Error 15 ?
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Lomb
(@LombardiRS) reported
@OldSchoolRS Yo my slime can you fix the hiscores
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hasxn
(@hasonbeexx) reported
from
Coeur d'Alene, Idaho
it’s literally harder to login to my old @RuneScape account than it is to break into the Capitol
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James ☠️❄️
(@MasterDaveyJ) reported
@sebiwane @JagexSupport Mine was doing that yesterday but when I was trying to log into the game. It only did it when using Facebook to log in though, any other method of login was fine 🤔
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LootShark
(@Alexwigg1) reported
@OldSchoolRS its already going to die in 2 ******* weeks ur just going to speed it up if u only have a single waiting area and even if there are worlds for multiple like we have now no ones gonna ******* use them the real problem is when u have 7 under 90 combat accounts ie pures zerkers
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Todd Swain
(@SoloSwain) reported
@JagexSupport hello i contacted steam about the achievements i didnt get which are (Lumbridge Medium Tasks, Lumbridge Hard Tasks, 99 with a flake) and they have told me to contact you about the problem
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michael
(@Gwinners121) reported
@RuneScape I’m not able to create a new account. “This request was blocked by the security rule” I’ve cleared my cache and still the error happens. Can you advise?
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Enanthat
(@Enanthat_osrs) reported
@JagexSupport Ty for reply. Its about how to fix the Error 15 Code when trying to Log in Via RuneScape/OSRS Wesite. The Error where the IP and Proxy are popping up. I followed the instructions from Malua on Forums but did not do anything for me. I dont use VPN or something like that.
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Rendual
(@Rendualll) reported
@JagexSupport @JagexTwisted @JagexTrident - Please can you look into "Rendualz" Account check ips when bans were applied for "account hijacking" ban got squashed then re-applied in error after again.. Thanks
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Adam
(@KingAdamM8) reported
@OldSchoolRS The unbalanced teams is certainly an issue, and while I understand people wanting to play in a group with those they know, if you only change it to be more fair on certain worlds, others will likely be less active and boosting will take place on them as a result.
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Rushudo
(@Rushudo1) reported
@JagexSupport I bought an OSRS Bond for a character that doesn't exist, somehow, it's a weird bug/glitch that happened on the website. Think you can help me?