RuneScape down? Current status, problems and outages

Problems in the last 24 hours

The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by RuneScape users through our website.

• Sign in (69%)
• Online Play (13%)
• Game Crash (13%)
• Glitches (6%)

Live Outage Map

The most recent RuneScape outage reports came from the following cities:

City	Problem Type	Report Time
New York City	Sign in	2 days ago
San Francisco	Sign in	11 days ago
Manchester	Sign in	11 days ago
Urbandale	Sign in	16 days ago
Sydney	Sign in	1 month ago
Upton	Sign in	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Andrian Clark (@Andrian_Clark_1) reported 3 minutes ago

  @Gone_Nutty @JagexSupport Account suspended/banned is usually as a result of violating terms and conditions but if you think you’ve not broken any rule and was banned by mistake, send an inbox to Elite_Fixx on Instagram for quick review and assistance

• 
  Hannah (@transmissionsz) reported 9 minutes ago

  @JagexSupport I am having problems logging on in desktop due to Game Center and have submitted a ticket. How long can I expect to wait for an answer? Thank you!

• 
  Nathan Griffith (@NathanG51055351) reported 13 minutes ago

  @JagexSupport Having some problems with the authenticator not recognizing my email? Can't activate it even though its registered.

• 
  OK Then (@okbuddyokpal) reported 18 minutes ago

  @JagexSupport If you switch to a JagexAccount, how do you now log into the game? This information is not on the website it just refers to logging into jagex account. But using jagex account login info, doesnt let me log into the game.

• 
  Torm (@7ormRS) reported 18 minutes ago

  @Lol_its_m3 @GreenDragonBot @OldSchoolRS I don’t really see a problem with the way it currently is, and I don’t see them changing it any time soon.

• 
  Surplus (@surplussalum) reported 19 minutes ago

  @kazki6915 @JagexSupport Account suspended is usually as a result of violating terms and conditions but if you think you’ve not broken any rule and was banned by mistake, send an inbox to #mega_techs on Instagram for quick review and assistance

• 
  Lol_its_m3 (@Lol_its_m3) reported 24 minutes ago

  @7ormRS @GreenDragonBot @OldSchoolRS you paid for twitter blue of course you dont see the problem

• 
  The Gerard Show (@thegerardshow) reported 26 minutes ago

  @CincysGodfather @RuneScape Again, the content development cannot help with stability. Telling them to do zero content until "the issue is resolved" won't speed the stability, it will just have content developers sitting doing nothing. Stability engineers are totally separate from them.

• 
  🔪⚰️ (@HitachiWachi) reported 26 minutes ago

  @OldSchoolRS service was down last night. I had to go outside and wound up sleeping with someone. this is on YOU

• 
  Sir Vant Uffgod (@SirVantUffgod) reported 28 minutes ago

  @OldSchoolRS fix your servers. If I can't even do vorkath twice without dc'ing there's a problem.

• 
  BRYAN (@bryan_mikke) reported 28 minutes ago

  @VBA95 @JagexSupport @Starsbleedsky The issue of user's accounts getting banned is really getting out of control, many are complaining about been falsely banned and support are mute about this. I was referred to (Smithfixsecurity) on Instagram he helped me, message to seek unbanned account.

• 
  Aliff Amir (@Aliff_AS) reported 29 minutes ago

  @16ozChef @JagexSupport It's so unfair that there can't give us help on time, I'm pissed about their activities and response delay. Thanks to #clone_techs on Instagram, they are always there to help fix issues

• 
  rose (@laativo) reported 29 minutes ago

  @JagexSupport Hi Dorothy :) I've already sent another tweet explaining that I am not receiving emails, I have gone onto the support page and tried everything there but it's still not working! I need to know what to do now?

• 
  Lol_its_m3 (@Lol_its_m3) reported 32 minutes ago

  @7ormRS @GreenDragonBot @OldSchoolRS you payed for twitter blue, of course you dont see the problem

• 
  Tswa-shang (@tswashang) reported 37 minutes ago

  @Gone_Nutty @JagexSupport My account also got a permanent ban and support did nothing to help , not until I reached out to @SUPER_UNBAN on Instagram who helped me recover back my account . I confidently recommend his service

• 
  ANJELO (@anjeloMiKoli) reported 44 minutes ago

  @leifso127 @JagexSupport The issue of user's accounts getting banned is really getting out of control, many are complaining about been falsely banned and support are mute about this not helping mattes at all 😣😒😣 I was referred to (Smithfixsecurity) on Instagram he recoverd my account. Seek his service

• 
  KaliYuga (@KaliYuga_ai) reported 44 minutes ago

  ok but the harpsichord in the current Runescape login screen SLAPS. Very 'Golden Brown' by The Stranglers

• 
  The Gerard Show (@thegerardshow) reported 45 minutes ago

  @CincysGodfather @RuneScape Scale is an industry problem that people get paid big bucks to solve, and even still companies like Amazon see service disruptions, especially as more bad actors fight to dos providers creating a scaling arms race

• 
  Brody (@BrodyChabot) reported 48 minutes ago

  Hey @JagexSupport my rs3 account was wrongfully banned. I spoke with Jmod Zig with ticket 4015772, my account was banned a week after resolving a payment issue.

• 
  Casandra (@Cassandr64) reported 50 minutes ago

  @EmmettBuchanan2 @JagexSupport Why not try #kelvtoolz on Instagram they can fix issues like that.

• 
  ANJELO (@anjeloMiKoli) reported 51 minutes ago

  @16ozChef @JagexSupport The issue of user's accounts getting banned is really getting out of control, many are complaining about been falsely banned and support are mute not saying anything about this😒 I was referred to (Smithfixsecurity) on Instagram he helped me, seek his recovery services.

• 
  Andrian Clark (@Andrian_Clark_1) reported 54 minutes ago

  @BrodyChabot @JagexSupport When I was banned yesterday I was contemplating making an appeal but I remembered when my I got banned last time I tried all I could no help until I met with ELITE_FIXX on instagram who helped me so send him a message for quick response and fix on your account

• 
  Pingjar (@PingjarCOD) reported 55 minutes ago

  @JagexAsh @JagexSupport Found a bug - Clan wars purple portal is broken; when you click accept in the challenge screen, it cancels instead. Hoping this can be a quick fix that can be pushed?

• 
  Casandra (@Cassandr64) reported 55 minutes ago

  @16ozChef @JagexSupport Sadly, bans are unappealable here Especially permanent ones However I'd suggest you reach out to #kelvtoolz on Instagram I'm pretty sure they can help remove the ban and unlock your account cos they helped me fix something similar recently

• 
  Byuu (@OmegaByuu) reported 58 minutes ago

  @JagexSupport it has been so long since I have started this request chain, 19th Dec my account was recovered without my knowledge and 2FA and Bank pin removed and then cleaned all while on holiday from Rs, login for the new year and 😭 Jagex #4241313 any update?

• 
  Lost Healer (@MrLostHealer) reported 59 minutes ago

  I have a id say decently problematic anxiety problem, even talking to people online is hard. But the few people I've met to help me with Runescape have fantastic :D

• 
  john the fan (@jbonbelair) reported 59 minutes ago

  @JagexSupport I ended up logging into world 28...Poland. None of the usual log outs that I normally get on w22. Played 6 hours, no log outs. Pings were at 121 verses 21 on w22 Not looking for help. Already determined my graphics can5 be improved upon. But thanks for fixing the problems.

• 
  Christ mg (@christMg001) reported 59 minutes ago

  @HitomiTsukishi3 @JagexSupport Sadly, bans are unappealable here Especially permanent ones However I'd suggest you reach out to #Clifftech1 on Instagram I'm pretty sure they can help remove the ban and unlock your account cos they helped me fix something similar recently

• 
  neolusuum (@neolusuum) reported 59 minutes ago

  @kazki6915 @JagexSupport SEND A QUICK MESSAGE TO *MEGA_TECHS* ON INSTAGRAM SHE FIXED MY ACCOUNT YESTERDAY WITH SIMILAR ISSUES

• 
  jipopotamus (@jipopotoman) reported 60 minutes ago

  @JagexSupport Can you investigate erroneous bans like you investigate server issues?