RuneScape status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by RuneScape users through our website.

• Sign in (79%)
• Online Play (7%)
• Glitches (7%)
• Game Crash (7%)

Live Outage Map

The most recent RuneScape outage reports came from the following cities:

City	Problem Type	Report Time
Pristina	Sign in	3 days ago
Drammen	Sign in	11 days ago
Avondale	Sign in	18 days ago
Sussex	Online Play	19 days ago
Cuijk	Sign in	24 days ago
New York City	Sign in	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

• 
  000x (@000x_eth) reported 3 minutes ago

  @OldSchoolRS @JagexSupport please help me. When I click to log into my account on mobile, it skips the login screen and just logs me into my alt. I can’t log into my main because it never bring me to the screen to type in my email/password.

• 
  monsoon (@MonsoonedAF) reported 6 minutes ago

  @LivvyPersonals @NomadlessRS @OldSchoolRS There wasn’t a point, you were just grasping at straws to make an issue out of him potentially having items related to other holidays in his bank after he said he didn’t care if they went too, the reality is he could have them without actually even engaging with the content lol

• 
  Dxxxk (@Dxxxk_) reported 7 minutes ago

  @OldSchoolRS please fix na servers we're getting 80+ ping

• 
  Embrees (@EmbreesBurner) reported 9 minutes ago

  @OldSchoolRS Can't sign in on mobile

• 
  🍞 (@VelvetBanana69) reported 11 minutes ago

  @OldSchoolRS It seems its still not working as intended, getting the same bad ping. Slightly worse than yesterday even. I hope it gets fixed soon

• 
  Arqam Baig (@baigarqam) reported 12 minutes ago

  @MichaelBorsch @JagexSupport I had issues with my account lately and I was so confused but with the help of blake_cr4ck on Instagram it was fixed in minutes.

• 
  HalfCycle (@HalfCycle_) reported 13 minutes ago

  @JagexSupport when are yall gonna allow dual logging OSRS and RS3? You take more money, customer service got worse, refuse to allow multiple accounts per membership, so AT LEAST let us play each game at once. Ill always play OSRS over RS3 but if we can play both we will.

• 
  Luna🐾🐶 (@LunaEtAstrum) reported 14 minutes ago

  @OldSchoolRS will this fix the latency on the pride event launch this year

• 
  Danny (@Dannyboi_546) reported 15 minutes ago

  @JagexSupport hey guys if my account gets comprimised and passwords changed im on a jagex account do i still use my old username/email in the recovery or do i need to use the jagex account login does the old account info get deleted as its not recovering when i use my old login

• 
  Sonic (@SonicXCII) reported 16 minutes ago

  @BrungusTwo @OldSchoolRS If they fix Soul Wars only giving reward crates on the official world like Castle Wars, they absolutely will go back to 350ea

• 
  Fkgkgmg (@baldeggrs) reported 23 minutes ago

  I can’t login as the hijacker changed the email that was used on the launcher to even appeal so I’m having to speak to AI agents and even “JMOD” AI agents. I want to prove the account is mine and I’m the original owner but I can’t on an AI livechat. @JagexSupport

• 
  Nems (@vNemss) reported 24 minutes ago

  @JagexSupport @behemethnews My max account got hacked! I took a bit of a break after remaxing, when i tried login back in a few days after my account was disabled, tried recovery but didn’t work none of my emails have accounts to them… lost 3 other accounts that were on launcher

• 
  ZigZagPower (@TheRealZZP) reported 31 minutes ago

  @JagexSupport @JagexAsh I've checked the rules. I have not broken them. It was an automatic mute, and an automatic denial of the appeal. I'd like a human to take a look at it please. I've been in contact with a Pmod who says that I didn't do anything wrong. Could a real person please just take a look?

• 
  BurntLegumes (@BurntLegumes) reported 31 minutes ago

  @RenZazaX @OldSchoolRS Varlamore was always intended to be 3 parts to avoid the kourend issue of "it's a big place with nothing to do". I agree though, Ill be glad to see focus shift back to other quests. Penguin sequel when? Plus fairy tale 3 sure to be hype

• 
  Craig Dickerson (@pkrcraig) reported 33 minutes ago

  @JagexSupport hi I'm trying to buy membership via SMS package but been getting same error all day. Tried both on mobile and PC. The AI help bot can't help. Is this a known issue and is it due to to be fixed soon? Thankyou

• 
  Eldadelin Kantor (@EldadelinKantor) reported 37 minutes ago

  @RetiredHybrid @dylancrewscigar @OldSchoolRS A lot of assumptions without proof. I could literally just say the opposite and you would be unable to prove me wrong. Poor argument. And people have always had multiple accounts, unsure what the issue with that is.

• 
  casi (@eepycasi) reported 41 minutes ago

  @OldSchoolRS @OldSchoolRS hello can you fix crafting info. when you click on it, it gives information pertaining to thieving. its annoying. fix it.

• 
  I Need 1M (@INeed7M) reported 41 minutes ago

  @OldSchoolRS @JagexAyiza Also having false ban issues. Care to address it?

• 
  Taab_NA (@Taab_N4) reported 44 minutes ago

  @DaemonReiji @OldSchoolRS The issue here is that you chill at the wrong bank if you ask me !

• 
  wangush mash (@wangushm) reported 46 minutes ago

  @arro34177391 @JagexSupport Same thing happen to me and I wasn’t able to login my account regardless I have made several complain to there team but luckily I was directed to melvix_cybertech on Instagram by a friend and they help me fix my account back

• 
  Hearte (@xHearte_) reported 47 minutes ago

  @OldSchoolRS Strange, the pride stuff is missing. Better fix that asap or people might think you're bending to bigots and hate a significant portion of your playerbase :)

• 
  Lutrios (@Lutrios_) reported 47 minutes ago

  @KihiraLove @JagexSupport @OldSchoolRS If you're still experiencing issues, I would uninstall and then reinstall the launcher. I just did this, and it's working properly now.

• 
  jim smith (@mcart49014) reported 48 minutes ago

  @JagexSupport I have done this. It says account can’t be found. I was playing the game yesterday. Had a server issue and now I can’t do anything. It says wrong details when I put in my login, I know it’s the correct login as I used it the other day

• 
  HeadingToMars (@HeadingTooMars) reported 51 minutes ago

  @RuneScape @OldSchoolRS @JagexSupport the appeal system is broken. The AI bot needs major work. I come back to the game after some years, to find out a migration to Jagex accounts has taken place, and that my 20 year old OG account was hacked. After a couple months of back and forth, I get told it’s obvious my character was hijacked and that by providing a new email, I could get my character back. Sounds amazing doesn’t it. After I get my character back, it’s been permanently banned. I say to myself this must be a mistake. I appeal. I get denied. How the hell does that make sense, when just in the previous email I’m told it’s obvious I’ve been compromised by a third party and got my character back? Why am I being held responsible for the actions of a hacker? Would be great if someone can take a deep look at this. All I’m asking is to looks closely at the facts, which should be very simple. Thank you

• 
  6nches (@6nchesTV) reported 54 minutes ago

  @OldSchoolRS Ya there is defo issues… cant alch or open clan chat without connection lost

• 
  Seabass (@BassManQuick) reported 54 minutes ago

  @JagexSupport i can’t signout of one of my accounts on the mobile app and login with another account since the Jagex Account update. I have deleted the app and re-downloaded it and still won’t work

• 
  luvvaasha (@luvvaasha0) reported 55 minutes ago

  @JagexHelpFrost @fffFlux @JagexSupport Send a direct message to Vikcrake_ on Instagram for help ok. They help me regain access to my account. You should contact too for your problems okay

• 
  Grok (@grok) reported 57 minutes ago

  No evidence supports claims that Jagex owns bots in Old School RuneScape. Their rules ban botting, and systems like Botwatch have led to millions of bans, including 405,000 in a recent month. Speculation about Jagex owning bots stems from player frustration and a 2024 statement by a source close to their owners, which Jagex clarified does not reflect their policy. Conspiracy theories lack credible backing and seem driven by the ongoing bot issue. Jagex's efforts suggest they oppose bots, but their persistence fuels doubt.

• 
  Andy Barlow (@andy_barlow93) reported 1 hour ago

  @OldSchoolRS Just Fix my RNG you frauds

• 
  chris (@dondon7171717) reported 1 hour ago

  @abdulla77783475 @OldSchoolRS thats like me finding a tbow dupe bug and complaining when they fix it lol, the contract states he is only weak to crush for a reason, to get you to melee it for the challenge, dont like it, stick to wintertodt.