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RuneScape

RuneScape down? Current status, problems and outages

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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

Full Outage Map

Problems in the last 24 hours

The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by RuneScape users through our website.

  • 69% Sign in (69%)
  • 13% Online Play (13%)
  • 13% Game Crash (13%)
  • 6% Glitches (6%)

Live Outage Map

The most recent RuneScape outage reports came from the following cities:

CityProblem TypeReport Time
New York City Sign in 6 days ago
San Francisco Sign in 14 days ago
Manchester Sign in 15 days ago
Urbandale Sign in 20 days ago
Sydney Sign in 1 month ago
Upton Sign in 1 month ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

  • Ash_InQontrol
    Ash (@Ash_InQontrol) reported

    @RuneScape I keep getting a "too many login attempts from your address" message when trying to log in for the first time in several hours. Help 🙈

  • Iron_Skills
    Tallahassee (@Iron_Skills) reported

    @JagexSupport Have 3 accounts (last logged into probably about 10 years ago) only ever had 1 password and can't login. Supplied all info I had in ticket (don't think the 'other' information bit is being picked up) any other way I can get thru to have these reset? Can I email?

  • bigcolombian21
    alejandro salazar (@bigcolombian21) reported

    @OldSchoolRS I'm having trouble logging in on Android mobile. I keep entering my account info and nothing happens.

  • Umbrel48
    Umbrel (@Umbrel48) reported

    @JagexSupport My other account could purchase with no issue, is there a way to have this reset so i may purchase now instead of 3 weeks from now?

  • golden_pleb
    Golden Pleb (@golden_pleb) reported

    @RoT_Engineer @eliopdagod @OldSchoolRS That's not even close to an answer I would expect to this urgent issue at hand. Wish people would put as much effort into their ideas to solve this problem as they do with senselessly yelling on Twitter.

  • wholelottatiddy
    G (@wholelottatiddy) reported

    @MilesMightDie @JagexSupport Thank you, exactly. It's just an endless loop of the same issues over and over again because there's no way to actually talk to one person about these things

  • unsullied0117
    Unsullied0117 (@unsullied0117) reported

    @JagexSupport It’s been well over 14 days. I’ve heard nothing back from you. My account clearly had third party involvement. Why will no one communicate with me? I feel like tunnel vision is an issue here

  • JagexSupport
    Jagex Support (@JagexSupport) reported

    @dazart23 Hello! When clicking the link "Continue With RuneScape account" you will then need to sign in via the browser pop up. If this does not work, you can copy and paste the URL from this pop up browser into another browser on the same device and log in there instead. (1/2)

  • mjys12
    Matt Jones (@mjys12) reported

    @JagexSupport My login email is the same as my registered email. I am still unable to login, please can you investigate this?

  • 6_Unk6n6own_9
    Carlos Teles (@6_Unk6n6own_9) reported

    @JagexSupport Wouldn't it be possible for you to check the recovery questions on my main and alt? I believe both of them use the same recovery questions i set up in 2007-09 or so. The issue is that the answers i gave back then could not be using the same grammar i use today.

  • ZayazrRS
    Zayaz (@ZayazrRS) reported

    @JagexSupport Thanks Mod Pixel. I'm submitting bug reports daily until my issue is resolved. I was hoping someone would help me. I'll just keep on reporting the issue until one day I can finish the quest to get quest cape. :l thanks anyways. -Zayaz

  • blain04322507
    blain (@blain04322507) reported

    @OldSchoolRS Yeah I’ve got a question when are you going to fix the fact that you’re falsely banning players and the fact that after being out for 15+ years you still don’t have a customer support line or chat …

  • catsoup15
    catsoup (@catsoup15) reported

    @JagexSupport i was just falsely banned for bot moderate. Im a 2k total ironman and all i do is slayer and farm. I think you should look into it im absolutely certain this is some kindof error with ur autodetect. It happened while killing demonic gorillas it makes no sense.

  • King_Jim_Z
    King_Jim_Z (@King_Jim_Z) reported

    There is honestly nothing more cancer than chasing someone up and down the rev cave entrance. @OldSchoolRS plz pretend you play your game and fix this

  • Nirxiom
    Arizse (@Nirxiom) reported

    @JagexSupport i cant login spite using the same login n password since 07 i can only login through steam if i try logging into the rs site it says wrong password/username spite it being correct

  • Cosmicdaddy777
    99¢ Sloppy (@Cosmicdaddy777) reported

    @JagexSupport I’m not dense, I know how to recover an account I’m telling you that I’m having a technical issue that is out of my control and there’s apparently no way I can reach out to a team member to have this resolved

  • RenChristensen7
    René Christensen (@RenChristensen7) reported

    @JagexSupport Hi there...after I upgraded to Windows 11, the NXT client shows black screen after about 1 hour playing and I have to shut down my computer and load it again, after that there is no problems, cant understand why ? I have never had problems with the NXT client 😎

  • kingsolona
    Mehrunes (@kingsolona) reported

    @JagexAsh I found a fix! when the in-app browser loads the runescape website to log in, clicking the top right 3 dots (more options) and selecting Open in Chrome (Android) and proceeding to login in a separate Chrome window allowed me to login. Odd the in app browser wouldn't log me in..

  • lolzlolzftw
    Curse Collector (@lolzlolzftw) reported

    @MichaelMacaw There's too many games sitting at the cusp. Minesweeper, Crash Bandicoot 2, Crash Team Racing, Gun.Smoke, The Sims 1... Sadly, even Runescape (if that even is a game...) lurks outside the door of Top 5. While X6 isn't as close as others, I do feel like I SHOULD play it again.

  • BremeeCullen
    Bree Cullen (@BremeeCullen) reported

    @_Yangg__ @JagexSupport Dm @vaezil ASAP he help me solved my problem when I have similar issue with my locked account. His good and fast.

  • MattJGameDev
    Matt Jones (@MattJGameDev) reported

    @TheDazeel Firemaking in Runescape! I have a problem 😢

  • golden_pleb
    Golden Pleb (@golden_pleb) reported

    @RoT_Engineer @eliopdagod @OldSchoolRS Better reply to OSRS tweet would have been "Here's a list of suggestions PVPers have made over the years that would fix this ongoing issue: *inserts link*. Stop overlooking all these suggestions and giving us empty updates which are not helpful at all" Something in that matter

  • BremeeCullen
    Bree Cullen (@BremeeCullen) reported

    @jada_lee_bell @OldSchoolRS Dm @vaezil ASAP he help me solved my problem when I have similar issue with my locked account. His good and fast.

  • Group_935_E115
    Group 935 (@Group_935_E115) reported

    @JagexSupport I am the account owner. I’m not trying to change my password. This has been a battle by myself with you guys instead of battling this together. I’m telling you the only issue is the Authenticator is linked to my previously discontinued email. I can’t get to that email.

  • Raiever2
    Raiever (@Raiever2) reported

    @JagexSupport If my account was compromised (had one the other day with 2FA get breached somehow).. Is there a way for support to change the registered email on the account for an extra layer of new protection? I know I can change the correspondence email. But how about login?

  • chap19
    chap (@chap19) reported

    @JagexSupport pretty hard to bug report something that does not affect me but pretty sure as hardcore ironmen only became a thing in 2016 it's impossible for them to be a 15 year veteran. But according to YOUR news feed one is. Your bug not my problem. You're very welcome.

  • golden_pleb
    Golden Pleb (@golden_pleb) reported

    @RoT_Engineer @eliopdagod @OldSchoolRS So the solution is to caps lock brick wall spam all the game update tweets from now on to generate as much traffic to this issue?

  • TimeCollapsed
    ʀǟɨռʄʟɨք (@TimeCollapsed) reported

    @BoldGogla @OldSchoolRS @JagexAsh I have this problem as well

  • LothusMg
    Lothus MG (@LothusMg) reported

    @JagexSupport Hello, I have a problem with a banned account in osrs, that a friend used, but at the same time the rs3 account that is linked to the other one was banned, that this other one is totally legal, I have invested many hours in it, and I want to be unblocked. How can you help me?

  • mjys12
    Matt Jones (@mjys12) reported

    @JagexSupport I'm having issues logging in to one of my lost accounts. I've regained access to the email but it's consistently saying the password is wrong even after a reset. Would I be able to get some support? #osrs