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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (68%)
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Online Play (26%)
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Game Crash (5%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Sign in | |
 Upton |
Sign in | |
 Heidelberg |
Sign in | |
| Scunthorpe |
Sign in | |
 Charlotte |
Sign in | |
 Belo Oriente |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Peter Neuhaus
(@p24neuhaus) reported
@JagexSupport Dawid, I know that policy is once an appeal is rejected the case is meant to be ignored, however this is 100% being applied in error here, is there anyone I can talk to to try and make my case. This account is so many hours of play and I have done nothing against the rules…
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Zt
(@ZTonRS) reported
Hello @JagexSupport , my display name "ZT" was stolen and it appears that person got the display name banned. Is there a way I can get the display name back? I can show proof of ownership / confirm the e-mail login I had it on.
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TeamEvilLeft
(@TeamEvilLeft) reported
@joshbechill5 RuneScape had the biggest glitch ever that day
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RedNeck BlackFlag
(@RedNekBlackFlag) reported
@wizards_magic I've been playing magic since the original mirrodin block and I've spent hundreds of dollars on arena, but I'm quitting until you fix your arena shuffler. I'll be playing RuneScape until I hear y'all have had the humility to acknowledge there's something wrong with the shuffler.
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JustTheTipBabe
(@JustTheTipBabe) reported
@JagexSupport Hi jagex why is it so hard to communicate with a human about a problem with my account. I haven't logged in for years to my osrs main. To log in and see it was banned may of this year for macroing. How is that possible when i haven't logged into the game for years.
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Rhonda Wolfe
(@RhondaW56788660) reported
@JustTheTipBabe @JagexSupport Contact @hsbbits for your account I had same issues some weeks ago dm immediately to rectify your account his an expert.
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Knight of EverGrowCoin
(@KnightofEGC) reported
@JagexSupport [Hacked] I have access to my account haven’t played in 15 years. I was able to login but notice my stuff is gone and email is changed! How do I change my account email back?! Please help! This a 16 year old account very nostalgic heirloom of my childhood!
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Catherine Currie
(@Catheri08698926) reported
@thisisepiche @JagexSupport I was recommended to @Quick_restore. He was able to recover my locked account in less than an hour. He is legit and highly recommended for the service. Go contact him now to get your account back
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ᵃᵘᵇʳᵉʸ
(@aubschrist) reported
@nonbinary4clout International Runescape Service
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Catherine Currie
(@Catheri08698926) reported
@XxBlack514Xx @JagexSupport I was recommended to @Quick_restore. He was able to recover my banned account in less than an hour. He is legit and highly recommended for the service. Go contact him now to get your account back
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👑 Dragy 👑
(@Dragy) reported
@AndrempyTV @DonHaci Casual and unranked and i keep cs running when doing runescape i tried faceit 2 times i got to lv3 i think but didnt care enough since it didnt count for xp and service medals
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Sean
(@Phazed_Angel) reported
@JagexSupport why when I buy 75 keys for 21.99 I get charged 43 dollars.. please do let me know how we can fix this..
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MISTRESS KIN DON
(@agbabiakaoluw15) reported
@kratomkola @JagexSupport Luckily they recommended @hsbbits for my banned account and he help me fix my account is now working perfectly hopefully he can help you too.
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Catherine Currie
(@Catheri08698926) reported
@NlCO666 @JagexSupport I was recommended to @Quick_restore. He was able to recover my banned account in less than an hour. He is legit and highly recommended for the service. Go contact him now to get your account back
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Catherine Currie
(@Catheri08698926) reported
@kratomkola @JagexSupport I was recommended to @Quick_restore. He was able to recover my banned account in less than an hour. He is legit and highly recommended for the service. Go contact him now to get your account back
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Catherine Currie
(@Catheri08698926) reported
@Gjot_ @JagexSupport I was recommended to @Quick_restore. He was able to recover my hacked account in less than an hour. He is legit and highly recommended for the service. Go contact him now to get your account back
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Aterivus, The Caped Baldy
(@AterivusRS) reported
@AnAviansie Was it overheating before you had any issues? I don't know what other games you play on your pc, but runescape can make it run fairly hot with high/ultra settings. Well, at least in comparison to other games or games of similar graphical quality.
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MISTRESS KIN DON
(@agbabiakaoluw15) reported
@kratomkola @JagexSupport Luckily they recommended @hsbbits for my banned account and he help me fix my account is now working perfectly hopefully he can help you too.
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MISTRESS KIN DON
(@agbabiakaoluw15) reported
@NlCO666 @JagexSupport Luckily they recommended @hsbbits for my banned account and he help me fix my account is now working perfectly hopefully he can help you too.
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Edwin Wallon
(@EdwinWallon) reported
@JagexSupport The next day I was trying to login and saw that you had banned my for macroing on Old-school but I never played on Old-school. Pls you really hurt me I'm feeling so bad with your mistake help me out of this situation with all that money invested why i risk a ban Moustagos Belgium
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Kade
(@Kade98693282) reported
@JagexSupport I had an issue having my account getting hacked while I had stopped playing for a little over 2 years. The biggest issue is, the absolute scumbag who hacked me thought the years I’d put into my 1 def pure were worthless and decided to get me 60 def.
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MISTRESS KIN DON
(@agbabiakaoluw15) reported
@LukeLionel1 @JagexSupport Luckily they recommended @hsbbits for my banned account and he help me fix my account is now working perfectly hopefully he can help you too.
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Chris
(@Chris06323649) reported
@OldSchoolRS HI @OldSchoolRS I am unable to login my account. I forgot the Email address. I know the Login name and Password and i can also only login through my Mobile Phone.. Please help i cant find the Support Location on your site and im becoming Defeated :(
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Edwin Wallon
(@EdwinWallon) reported
@JagexSupport My account has banned for macroing in Old-school. But let me trying to proof you My innocence. 1watch all my purchases lot of money 2 I can say exactly what I did on my last login. I was playing on my mobile on RS3 I just achieved fletching 99 so than go sleep. Pls check the IP
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Magee City
(@MageeCity) reported
@millet_luke @JagexSupport They literally let people bot and give them a one day and I’m having this much trouble recovering my account after it was used for gold farming or staking?
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Catherine Currie
(@Catheri08698926) reported
@JustTheTipBabe @JagexSupport I was recommended to @Quick_restore. He was able to recover my banned account in less than an hour. He is legit and highly recommended for the service. Go contact him now to get your account back
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kartik sharma
(@kartiksharma395) reported
@jjmurt @JagexSupport So sorry about that ... I'd recommend this guy on IG ono_crakk63 to help you with any issues you've with your account that’s how I got mine fixed because all you get from support team is continuous automated texts
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Just wear a mask pls
(@EnviroguyTy) reported
@JagexSupport Having issue with #RuneScape account. Attempting to upgrade to Premier, but on an active (and now cancelled) mobile sub via Apple. Receiving errors when trying to purchase Premier - do I need to wait for current mem to expire first?
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Catherine Currie
(@Catheri08698926) reported
@Deansonrock @JagexSupport I was recommended to @Quick_restore. He was able to recover my banned account in less than an hour. He is legit and highly recommended for the service. Go contact him now to get your account back
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HajWayTooMany
(@HajWayT00Many) reported
@JagexAsh @jer_marco The people actually recommending this are the people who have no more than 1K total accounts or service buying noobs. They could watch RuneScape die overnight and totally be okay playing COD for the rest of their lives.