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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (65%)
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Online Play (24%)
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Matchmaking (6%)
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Game Crash (6%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Braço do Norte |
Sign in | |
 Saint John |
Game Crash | |
 Valencia |
Online Play | |
 Redwood City |
Online Play | |
| Sumaré |
Sign in | |
 New Plymouth |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Sr Multi
(@multi_sr) reported
@JagexSupport My account was stolen and I would like to know where they started login in?
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taose ileri
(@IleriTaose) reported
@Ironicpenguin37 @JagexSupport It really feels bad how your account has been banned I had same issue not until I was recommended to @Lanpartylife and he got it fixed today hit him up and be happy again
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tiffany mullins 👑
(@Cinderheart1990) reported
@RuneScape i claimed this prime gaming package and the last one but i have received neither and ive not had any issues with claiming before please help
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Mod Ash
(@JagexAsh) reported
@Trc_livee I'm having a little trouble understanding you, but for account help, try asking the Support team - they're JagexSupport on this platform.
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Jane David
(@Jane_DD45) reported
@billybob94772 @JagexSupport Go inbox Support_Cyber001 on Instagram, my account also got hacked and support service ain’t doing anything about it, so I contacted him and he successfully retrieved my account, he’s legit and reliable.
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Natascha Richardson
(@NrXch) reported
@JagexSupport If there was a way to update my email address this wouldn’t be an issue. Or if someone could see what email is associated with my account I can give you any email I’ve ever used.
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Neptunia_VII 🎮 Nepstation Directs #istandbyscott
(@Reyhanjosh30) reported
@billybob94772 @JagexSupport It really feels bad how your account has been banned I had same issue not until I was recommended to @Lanpartylife and he got it fixed today hit him up and be happy again
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Mihai Gorgovan
(@Nion_by) reported
@JagexHelpFrost @JagexSupport The problem is i dont remember very much because the account is probably from 2007-2008. I know i played when EOC came out. so i played in 2012. I dont remember the month it was created. Also it feels rubish that i cant delete an account even tho it is associated with my email.
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Sean Valois
(@Rylad) reported
@JagexSupport The issue isnt that my account isnt secure, it is that someone else added an authenticator to it that i need removed.
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Neptunia_VII 🎮 Nepstation Directs #istandbyscott
(@Reyhanjosh30) reported
@rickybrehhh @JagexSupport It really feels bad how your account has been locked I had same issue not until I was recommended to @Lanpartylife and he got it fixed today hit him up and be happy again
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Brendan
(@L0vz2Killz) reported
@OldSchoolRS I've been trying to create a group but it errors and logs me out every time i try and create a group?
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Neptunia_VII 🎮 Nepstation Directs #istandbyscott
(@Reyhanjosh30) reported
@m0hk97 @JagexSupport It really feels bad how your account has been banned I had same issue not until I was recommended to @Lanpartylife and he got it fixed today hit him up and be happy again
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Neptunia_VII 🎮 Nepstation Directs #istandbyscott
(@Reyhanjosh30) reported
@VErbadoo_ @JagexSupport It really feels bad how your account has been banned I had same issue not until I was recommended to @Lanpartylife and he got it fixed today hit him up and be happy again
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M I K L O ⛈
(@miklo_atl) reported
@JagexSupport revolution on mobile isn’t working. I’ve switched to legacy and then back and checked off auto and check back on , still not working
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Mihai Gorgovan
(@Nion_by) reported
@JagexSupport the problem is I tried once recovering the account yet you guys couldnt help me because after i provided the all the information i can remeber. Like its probably from 2008.
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DavidWolter
(@DavidWolter7) reported
@rickybrehhh @JagexSupport Dm @legittoolz ASAP he help me solved my problem when I have similar issue with my locked account. His good and fast.
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Natascha Richardson
(@NrXch) reported
@JagexSupport Hi, thanks for reaching back. I recently got a new phone and my Authenticator did not transfer to my new phone. I know my login info, but I made my account so long ago I don’t have access to any of the emails I was using back then.
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The Real Kyle
(@kylechrisjones) reported
@JagexAsh what's going on with RuneScape mobile App everytime I try put my details in it just kicks me to the runescape login screen every time and looking at reviews ect been like this for weeks
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David
(@thiagorebecchi) reported
@VErbadoo_ @JagexSupport So sorry about that,I have had similar issues like that before,but dellycrack22 on ig helped me out,he’s a genius
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tesla
(@ExoticTesla) reported
@OldSchoolRS Imagine making a game mode that's not broken or playtested. Yall are a huge let down almost every update. Why even release GIM if you can't use basic features?
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Rab Rhee (he/him)
(@RabRhee) reported
@PlayWithJambo @Frazleytastic I pointed out in RuneScape testing that unicorn killing for crafting materials may cause problems for girls in particular. They added black unicorns that were supposedly evil. I wish they added some non kill method though.
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Artie
(@Artie_Bos) reported
@JagexSupport You don’t offer appeals for this ban. You falsely disable my account, taking away something I’m paying to play. Fix it
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kiitten 🎃
(@kiittenx) reported
@kxy_lah unfortunately customer support with jagex is not the greatest, but the developers are not and will never be responsible for that end of company. Those issues should be directed to @JagexSupport not the Mods
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Logan Mailandt
(@theherosandwich) reported
@JagexHelpSamo @JagexSupport never saw this tweet drop. I'd assumed the whole thing had gotten ignored. account is still locked. pretty sure I'd checked like a week after and assumed it got lost again. fix it if you care and want my money, I guess?
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Twin peakers
(@ainzdabestest) reported
@OldSchoolRS Fix the mobile app for tablets, read your mobile reviews please! been over a month!
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J
(@Jamie___Jamie) reported
@tijlvh @OldSchoolRS Runelite issue, not theres
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gugu
(@Maximus_Gugu) reported
@JagexAllstar @RuneScape Please fix the language UI on the website that has been bugged since forever, thanks
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Frankie
(@ftwitcnut) reported
I have reset all of my key bonds, reset most of my settings in runescape, I dont have ant plugins installed and the issue still occurs
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Ricky
(@rickybrehhh) reported
@JagexSupport All they did was lock my again. Then I got it unlocked and same problem and can’t login
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Stevie Thompson
(@Dogester69) reported
@JagexSupport @rickybrehhh Yes I've got the same issue, $150 balance to pay when I've not played 3 years and have no payments linked up