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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (67%)
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Online Play (27%)
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Game Crash (7%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Braço do Norte |
Sign in | |
 Saint John |
Game Crash | |
 Valencia |
Online Play | |
 Redwood City |
Online Play | |
| Sumaré |
Sign in | |
 New Plymouth |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Iron obbyman
(@BrianLeatherm10) reported
@JagexSupport i could really use some help. I went through some tech issues with my phone and lost access to my recovery email. As luck would have it In the process I lost my password. I have a ton of info like old pws and payment info but my recovery is always denied. Help?
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Hamzah Ali Khan
(@HamzahKingKhan) reported
$GME talk has broken across Runescape...
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Micheal Breland
(@Uzelno) reported
@OldSchoolRS Can you make thieving less click intensive/tedious and more worth the trouble. Such a worthless skill to destroy my hands on...
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Tom Sipes
(@tasrage) reported
@JagexSupport I was banned for something today and I wasn't even on. Tried to sign in and said I was banned 32+hrs for using something 3rd party. I downloaded runescape from @Steam and that's all I've been using since. I only talk to one person on the game.
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Birwa Salih
(@SalihBirwa) reported
@JagexHelpElf @JagexSupport @JagexHelpElf my account has been compromised I can't login anymore i see the password changes on my email but I can't log in and the email isn't registered anymore. I've reformatted my computer completely but I need help please I've had the account for 6 years with over 2000 hrs
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Cleaver King
(@CleaverKing) reported
@JagexHelpElf @Jagex @JagexSupport I started this account about 6 years ago in central U.S. I now live on the east coast and cannot login from the computer or internet i created the account on. The account was locked about 4 years ago.
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steev
(@OkSteev) reported
I started playing runescape again last week bc Stay-At-home has broken me and anyway i ran into a guy i knew 10 years ago on here and we are talking like a decade hasn't passed. its nice.
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Ashindice
(@Ashindice) reported
An Uber drive service is a better purchase than RuneScape Membership
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Iron obbyman
(@BrianLeatherm10) reported
@JagexSupport Thats the problem, ive followed all the steps suggested. Ive given all my data. Your recovery system is auto denying because I don't have my old email. I have all the info to recover the account.
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Ronald J. Fart
(@realRonaIdFart) reported
@OldSchoolRS We don't want this dumb ****, fix PvP and stop sitting on your hands, the wildy needs love
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Xortrox
(@TheXortrox) reported
@JagexSupport Any bachelor of computer science should be more than capable of fixing most of your broken support systems and false ban cases. How is it that nothing happens with this? Move away from twitter, use your existing website authentication to **** out troll posts.
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X69Brigitte69X
(@Brigitte69X) reported
@JagexSupport Hi I’ve already done both of those links and support pages and they do not work for my issue. I need the authenticator manually removed by someone on your team. I’ve tried your pages for 5 days with no luck accessing my account. May I please get an email to speak to someone?
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Aaron Simon
(@DonSimon23) reported
@JagexSupport I think this is the issue that I am running into is I made the account on an 1phone through gamecenter and linked a google email. It is no longer showing the email. I have access to the account through my phone and access to the email. But can’t access account through email
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Wumbahi
(@wumbahi) reported
@JagexSupport Hello! Would appreciate if my hardcore Ironman gets another check. Would love to log in time to time. Login name: "wumbahi"
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Josh Thorn
(@TheT8or) reported
@OldSchoolRS how is it that runescape ran on a browser in 2005 and today the app crashes on my iPad Pro whenever more than 30 people are in an area? Is there a fix coming soon? Plz I want to use the GE and mini games 😭😭
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Mark Ed DeMonik
(@QuantumCurse) reported
@VersaNadeen But this is what I take issue with. If you have a few sharks in a pool of fish, the fish will beat eachother while the sharks trounce everyone. Ultimately that will lead to a lot of empty wallets for those who considered themselves skilled because they own a Runescape Godsword.
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Kota - they/them - rap game judy blume
(@official7_ate_9) reported
@rank_varlot but if it is the focusing on watching that is the issue. sometimes I will jump on some free casual mmo like runescape or PSO 2 where i know there will be a bunch of people and just do things. it isn't physical presence but it can be nice.
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lucy
(@lcyspeed) reported
@JagexSupport I know the rules, and about bans. I’m an honest player and have only played by the rules, I have not broken them. I’ve been a long time player and this is extremely disappointing
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Mr. Ahmed
(@A7md_7osni) reported
@JagexAsh and by the way. This is the same person that his account got hacked and you promised him in 2018 that the account will be secured and got reset but got hacked again so he made another and started fresh. Is this a personal issue now or what? @JagexSupport @JagexTyran
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lisa admas
(@AdmasLisa) reported
@NapLosing @JagexSupport I also had the same issue on my hacked account...I got logged and I contacted support service and they wouldn’t help me ...all thanks to @kinkhackk1357 on Instagram they helped me out..they were so fast....
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TimoDelphine
(@DelphineTimo) reported
@JagexSupport hey jagex! Currently have a problem where a friend keeps crashing his pc when he does war's retreat teleport. I built his system checked the whole thing cooling is perfect, the hardware completely fine and software wise all is up to date. Are there more cases? Help!
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Strenling
(@TTV_Strenling) reported
@JagexSupport Hi, I had tried to appeal my ban 2 years ago and got a "After a comprehensive search, there's no evidence that this ban was in error" although it gave me no indication of what it was. Am I just SOL?
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Michael Wagner
(@Michael53424385) reported
@JagexSupport i also gave the order number from paying for membership from 3 years ago i still have the email. i don't understand what the freaking problem is.
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Jeremy
(@BadmanRamson) reported
@PDXrevive @JagexSupport Hello, I want to recommend BIN.TEC on Instagram for your account issue resolved successfully within a few moment. He is reliable anytime
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Zach Willard
(@airhead77777) reported
@JagexSupport Hey, I am currently have trouble unlocking my account for so.e reason I am not getting emails to reset my password so it must have been changed some how. Also my payment info for membership and stuff does not seem to be enough to recover my account. Please help
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Kaiya, the literal Epi
(@ePiKnightSC) reported
My historical issue is that I'll play one game (mmo usually) for 8000+ hours and play basically nothing else at the time. Did this with vindi, runescape, and overwatch, to name a few, but those aren't on the same planet as a game like Celeste to me.
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Mod Ash
(@JagexAsh) reported
@B4Z00M I'm sticking to my established brand, thanks :P Good luck with the appeal, and if you run into trouble, the Support team's JagexSupport on this platform.
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Rahimed
(@Rahimed5) reported
@JagexSupport I can even apply if my appeals were denied twice? I think this was my problem. once I got muted I've appealed it straight away without learning a lesson. Now I've learnt from my mistakes back then but now i cant appeal it. I wish I coulda just save that appeal for later
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Middy the Bird🔞
(@Middy_Moony) reported
@JagexAsh Hey Dude, i'm alil upset/Disappointed about something runescape related and some of my friends have suggested I come talk to you, as I really wanna talk to a human being about the issue. Its about my account being hacked and banned during a short while I was away.
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ruben Kieftenburg
(@rubenKieftenbu1) reported
@JagexSupport hey Jagex! i have problems logging into my account and i think it's being hijacked. I did multiple tries to recover my account but i didn't get any form of confirmation and i'm really worried... RSN: Fawaka