RuneScape

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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

Problems in the last 24 hours

The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

RuneScape Outage Chart 02/25/2026 23:05

At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by RuneScape users through our website.

  1. Sign in (70%)

    Sign in (70%)

  2. Online Play (25%)

    Online Play (25%)

  3. Game Crash (5%)

    Game Crash (5%)

Live Outage Map

The most recent RuneScape outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
AustraliaSydney Sign in
United KingdomUpton Sign in
GermanyHeidelberg Sign in
United KingdomScunthorpe Sign in
United StatesCharlotte Sign in
BrazilBelo Oriente Online Play
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

  • Tateyyyyyyy Tate (@Tateyyyyyyy) reported

    @RuneScape PLEASE HURRY UP AND FIX THE GRAPHIC SETTINGS GLITCHES! GAME IS LITERALLY UNPLAYABLE

  • Fred_hacks01 Fred_hacks (@Fred_hacks01) reported

    @MattExst @xToYSoLDiieR @OldSchoolRS If you have problem with your account being banned or hacked .. kindly send me a DM for quick recovery

  • James_1579 James (@James_1579) reported

    @JagexHelpSamo @JagexSupport @RuneScape Several people are having the same issues, it only happened after today’s update. It is game breaking, and you can’t change any graphics settings. Please look into it. Also my screen looks very blurry

  • PrisonedFate PrisonedFate (@PrisonedFate) reported

    @xToYSoLDiieR @rstdbnz123 @OldSchoolRS Luckily, this very easy to fix. You just have to submit a request to have your account looked over. Answer some questions, then it's submitted. A day (the average wait) later, you'll recieve an email from one of the mods.

  • RemcovdBroek2 Xonuu (@RemcovdBroek2) reported

    @Jagex anyway i can get in contact with you. There seem to be a problem with my runescape account, i cant log in, even after resetting the password

  • TFS0ul Noah Streams Sometimes (@TFS0ul) reported

    @JagexSupport My menus are severely bugged out. I cannot fix any of my graphics settings at all. Whenever I change a setting, it instead changes the setting before it. Render resolution is now stuck at 50%. Help!

  • Mr__Ling Ling_01 (@Mr__Ling) reported

    So the settings are broken @RuneScape and when I try to change them a warning pops up and can’t exit the warning in the lobby @JagexSupport

  • MuncherKid MuncherKid (@MuncherKid) reported

    @JagexSupport I had problems purchasing Premier Gold, and now it's unavailable. Any way for me to still purchase it?

  • HazletonKen Ken Hazleton (@HazletonKen) reported

    @RuneScape hmmmm seems to make my ipad crash every time I obtain an artefact! bug reported in game when I was in long enough to do so

  • T3H_R34L_D3ViN D3V¡N (@T3H_R34L_D3ViN) reported

    @JagexSupport Hi, I'm having trouble loading the yak track, it keeps shutting down my client. I'm on a low end laptop in compatibility mode. Just tried rebooting fresh and it still closes it. Any suggestions ?

  • FeverishEricito Eric (@FeverishEricito) reported

    @RuneScape Fix the elite dungeons bug

  • Osxgeekgirl Mie (@Osxgeekgirl) reported

    @RuneScape Will it fix the 50 mil in game currency you stole forme my husbands account?

  • Fire_Hive_ Fire Hive (@Fire_Hive_) reported

    @JagexSupport @JagexSupport Please fix your website so I can log in

  • MatthewLeBleu Matthew LeBleu (@MatthewLeBleu) reported

    @JagexSupport @JagexSupport I already went through all of these steps and have secured my account moving forward. I'm asking if Jagex support can please look into the issue, not troubleshooting to recover my account or security recommendations.

  • piffshotta Piffshotta (@piffshotta) reported

    @RuneScape Will this fix the memory leak that occurs everytime you log out on the client

  • shaun___97 Shaun (@shaun___97) reported

    @JagexSupport I'm playing on mobile on a Samsung galaxy note 20 ultra I'm having problems iteams are not showing in my inventory and my bank if I hold down on the space it shows the name of the iteam and it don't show how many of a iteam I have at all in my bank or inventory?

  • _richardgorman Richard Gorman (@_richardgorman) reported

    @JagexSupport I'm still waiting for some help. Is it possible to speak directly with an actual person about my issue?

  • Mariang27270620 Mariangeles (@Mariang27270620) reported

    @JagexSupport I would like to have my case evaluated please, since the same thing happened to an acquaintance and when he exposed his problem here, his account was returned to him, I had two years with my account without having any problem.

  • _richardgorman Richard Gorman (@_richardgorman) reported

    @JagexHelpFrost @JagexSupport Here is where the problems start. I was a child when I moved and nobody can remember which month. What's alarming is that my password change requests are going out to some other email.

  • xToYSoLDiieR Dan | ToY (@xToYSoLDiieR) reported

    @MattExst @OldSchoolRS Definitely an error unless using Runelite is against TOS, but yeah i considered that too thank you

  • richarddavies_4 Richard Davis (@richarddavies_4) reported

    @zcaruana @JagexSupport Send a message to hacker_greatab on Instagram I had the same issue with my account being hacked he helped me figure it out so this and thank me later

  • Kestas_N Kestas N (@Kestas_N) reported

    @OldSchoolRS Any plans on improving the quality of the servers/ adding more or whatever to make them lag less during peak time?

  • Max00568559 Skillertvv (@Max00568559) reported

    @JagexSupport I have this account called Aaqu138 i cant access onto, I know the login but it doesnt accept that name. I remember what stuff I have and all. Please help

  • Megative3 Megative (@Megative3) reported

    @Seaniii @OldSchoolRS That's the issue. Why 1 defence tier has ranged armour as bis defence bonuses when melee is the one at it on 40 and upward from it? I know it is been like that for years but so have many other things what will be nerfed or buffed as well.

  • RemcovdBroek2 Xonuu (@RemcovdBroek2) reported

    @JagexSupport @Jagex anyway i can get in contact with you or can you chekc a few things. There seem to be a problem with my runescape account, i cant log in, even after resetting the password

  • RemcovdBroek2 Xonuu (@RemcovdBroek2) reported

    @JagexSupport @Jagex Anyway i can get in contact with you by mail orsomething. Or can you check a few things. There seem to be a problem with my runescape account, i cant log in, even after resetting the password. Rsaccount name: 69696neo/Xonuu Would be much appreciated.

  • hfdsshjjb Sjoerd (@hfdsshjjb) reported

    @JagexSupport HI! My friend has a problem. He can log in into his account but the problem is he cant disable the authenticator because he doesn't have access to his mail anymore because the email has been deleted. How to fix this?

  • MattExst Matt | Exst (@MattExst) reported

    @xToYSoLDiieR @OldSchoolRS Hmm, I hope you can get it back. If it is in error they should give it back. Good luck, you can always try reddit if you struggle to get a response

  • ChelseaKuepers Chelsea Kuepers (@ChelseaKuepers) reported

    @RuneScape I purchased bonds to unlock Premier rewards, but since Yak wasn’t working for me when I redeemed them, I got nothing. At all. Lost 58m. Can you fix this?

  • jordan_strieb Jordan Strieb (@jordan_strieb) reported

    @mdcbennett @RuneScape Have you found a solution for this yet? Having the same issue..