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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (77%)
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Online Play (15%)
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Game Crash (8%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 San Francisco |
Sign in | |
 Manchester |
Sign in | |
| Urbandale |
Sign in | |
 Sydney |
Sign in | |
| Upton |
Sign in | |
 Heidelberg |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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WiiLLYP
(@WiiLLY_P) reported
@General_isuses Fifa 98 Tekkan Spyro Crash Bandicoot Lion King Rachet and Clank Runescape (15+ DP) Last Chaos (30+ DP) The entire COD franchise having around (200+ DP) Black Desert Online (40+ DP) I have played videos games since I was around 4 years old with my older bros
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Jackwezz
(@Jackwezz79) reported
@JagexSupport hi ive done this but it keep deniying my request.... thats why i am tweeting about it. the information is correct and its still not working @JagexSupport
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Alex Charlton
(@charltonrex) reported
@JagexSupport Thanks, and will submitting that form lock me from logging into the game or will I still be able to login?
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Nate
(@badboybilly123) reported
@JagexSupport hi there im still having/getting login issues it says too many login attempts please try again later its been like this for the past few hours please help :(
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Max Brito
(@MaxminianoBrito) reported
@JagexSupport Unfortunelly, I can't submit a ticket, because I can't login by any matter ... I'm doing this via twitter because of it. Is there any other way to open a ticket without loging in?
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Jhon6
(@JhonStarPapa) reported
@JagexSupport Hello I have a problem, I try to make a clue scroll hard to laugh in the jokul store and I have what the scroll asks me and it does not appear I think this bug
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DieGo10
(@go10_die) reported
@JagexSupport Hi Jagex, I have an Account which was banned on June 2016. I can't login it says my Account has been disabled. Same in the Account Information on the Homepage"permanently banned". When I appeales it yesterday i got the response from you "the Account is not banned" ?
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lloyd 💙 I love my wife
(@iseIia) reported
sorry to any1 who thought i was cool i now know all about the bot problem in runescape
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J❤️E❤️R❤️S❤️E❤️Y
(@Jerseyolivia1) reported
@go10_die @JagexSupport Wow!!!are you fr? also got banned from my account for 3 months and I tried contacting their service but they always gave me a robot reply not until i got in contact with @cyber_techunluck on instagram who got me back into my account he should help you
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Zalem
(@Yell0wFlash19) reported
@OldSchoolRS fix corp tired of being crashed after 10 min setup on solo corp , ban them ffs , they dont even interact its a mmorpg ffs
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Kelvin Lau
(@KelvinLau13) reported
@JagexSupport Hi Team, I've received too many login attempts from your address message while trying to login. I cant even login to my own account on the report issue webpage, or the rs webpage. Anywhere I can send the error details to for your side to follow up? Thx
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matthew
(@matthew25045558) reported
@JagexSupport @JagexSupport If you want me to just shut up and go away, at least say so. My account will just remain forever locked behind the authenticator. Even just acknowledging that this system is broken would be reassuring. Every message I send seems to go to deaf robots...
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Aaron Severance
(@RealXboxOneGuy) reported
@JagexSupport I still get the "error loading profile, please contact customer support" message.
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Aaron Roach
(@TacoMountain) reported
@JagexSupport It says you would be unable to transfer a mobile purchase, also any thoughts on my issue of not being able to verify the email that I'm signing in under as its already been used?? It's very confusing lol
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Jonna
(@Jonna35525590) reported
@JagexSupport Hello! I have recently recovered my account that was hijacked; however during the control of the hacker they leveled up my def to an extreme level ruining the account. Have you ever reset exp due to this issue?(Jagex recovered my account via recovery processs)
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Laurence
(@Walp0le) reported
@JagexSupport Hi, I'm getting an error message "You are not eligible for any items in this category" on TH Keys and RuneCoins - any reason as to why that might be happening?
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ntn
(@natangs) reported
I got my account hacked, dont know how, but, when i'm gonna login the account has changed and did the recovery, now my account are banned, i need my account back, can i get any help ? @JagexSupport @JagexBR @RuneScape
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Sr Multi
(@multi_sr) reported
@JagexSupport Hi, My ironman acc rsn: papi multi was permanent ban for macro,if I have not broken the rules,I have never done anything wrong.I appealed and they still have not given me an answer.I think that is a mistake. Pls check,i dont want stop play
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Steven McKinney
(@Steven_OEFvet) reported
@JagexSupport Is it possible to be refunded for the bonds purchased to achieve those items or wealth that are now missing from a bug/glitch?
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Lucas Cavalcanti
(@Loukhyax) reported
@SheckleThief @JagexSupport Well, I hope it can get fixed, cause if I wanted a membership by cash right now I couldn't, nor buy anything at Solomon's. Few years ago they were very supportive in a connection problem in my country, problem now is the page does put me in a loop, their Twitter my only hope tbh.
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Yan Carvalho
(@yancp009) reported
@JagexBR @JagexSupport We need a solution, many prayers have "error 15"
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Ken Hazleton
(@HazletonKen) reported
@ScapeDrunk @RuneScape handsome issues here, why on earth out it on the guy anyway? Why not put it into the menus? REMOVE IT NOW please
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...
(@gh0st_________) reported
@ChrisBr91242827 @OldSchoolRS Because you've been tweeting various content developers. It's not their job to sort out account issues. Submit a support ticket and shut ******** up
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Drummer 🌗
(@Drummerfy) reported
Just tested Cold War to see if it works and it does! Seems like the issue was finally solved by reinstalling drivers and Cold War! So I’m thinking morning streams I’ll do RuneScape to chill after work and evening streams will be for COD 🤔 unless I’m feeling off in the evenings
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matthew
(@matthew25045558) reported
@JagexSupport @JagexSupport How do I submit a ticket? All I can find in that link are links to the same useless topic pages that I have been reading and linked to for weeks. How do I use it to actually solve my problem?
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luke williams
(@soulsailtin) reported
@JagexSupport I'm still affected by the login lockout it's been months now, the last update on the website was April 9th and I'm gonna miss the double exp event at this rate... Help please
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Lewis
(@LewisKappa) reported
@JagexSupport Hi, I'd like to purchase a membership via steam, but I'm having a problem. As of right now I pay quite a substantial amount lower than the avg player due to loyalty. If I purchased it via steam, could it be ammended afterwards to give me enough days for my pricing?
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JayTacos
(@JayTacos3) reported
@H44mzaa @Akaay23 @JagexSupport Welcome to jagex where they dont care people have played for 15 years 13 etc and they treat everyone the same only thing they care about is new memberships coming in and not the problems the currently have they keep going it will be game breaking more so than even the lockout
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Chris Brow
(@ChrisBr91242827) reported
@OldSchoolRS Snakes, why not deal with my issue its been 3 days of me trying to contact yall about it
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Aaron Severance
(@RealXboxOneGuy) reported
@JagexSupport I'm still unable to login into Runescape. Getting very frustrated.