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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (67%)
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Online Play (27%)
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Game Crash (7%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Braço do Norte |
Sign in | |
 Saint John |
Game Crash | |
 Valencia |
Online Play | |
 Redwood City |
Online Play | |
| Sumaré |
Sign in | |
 New Plymouth |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Dark Strife
(@DarkStrifeYT) reported
@JagexSupport Please help fix my issue! the osrs app is too big!
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Peace Keeper
(@PK_Blane) reported
It's been appealed but all we did is use default mouse keys to alch which is still a 1:1 ratio. Please help fix both of the accounts, My family member and myself would like to comfortably play again without worry of false ban/flags. Thanks for your time. @JagexSupport @JagexQuill
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🌞Summer of VERF IS A RACIST🏝️
(@modashismydad) reported
@OldSchoolRS fix the servers
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Byrne Phillips
(@ByrnePhil1) reported
@Wobangske @JagexSupport Sorry about that, I had the same issue with my Facebook in 2019 but I had @sapphireTechV3 help me out, he could recover your gaming account
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Dark Strife
(@DarkStrifeYT) reported
@JagexSupport NEED FIX! OSRS APP TOO BIG!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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Karen Miles
(@KarenMil68) reported
@maybe_rosey @JagexSupport Good thing I didn’t wait for the customer support as they were unresponsive for my account to be fixed, I was referred to Apexfixer by a friend and they were able to resolve the problem.
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Matthew Beare
(@BeareMatthew) reported
@JagexSupport I'm having issues with logging into my account I can't figure out the email address associated with my account and I forget my login information. I'm wanting to stop my subscription but it won't let me without that info.
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Daffodil Squeaks
(@TheRubberVoir) reported
oldschool runescape players be like: *misses one single input from server lag* *dies instantly* "this is peak game design"
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Leon Harkemaa
(@leonnz0r) reported
@JagexSupport the 'Trust this computer for 30 days' w/ authenticator does NOT work .. for weeks now for me. is there a fix somehow?
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scott massey
(@scottmassey1993) reported
@JagexSupport great guess I’m quitting osrs Jagex, you won’t fix this world issue what so ever, explain why the game automatically stays on the same world every time I reboot the client, your default world option doesnt work how it should.
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JGunz2310
(@JGunz2310) reported
@PuttBluggin @OldSchoolRS I get issues when searching in the bank. The chat box will freak out and I can't do anything. I've learned if you click the various tabs in the chat box, it will fix the problem and you can search and do things again. Tedious but it's a temp fix until it's addressed. @JagexAsh
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Armand Brits
(@IamSimva) reported
@JagexSupport Hi I am having trouble linking an email to my steam created RuneScape account. Keep getting "THE WEB SERVER IS NOT REACHABLE". Can't seem to get a hold of support through the website.
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Chris
(@chris2thebell) reported
@OldSchoolRS I'm having issues changing my email. I'm not receiving the email that directs me to the password reset page. Please help! I've been waiting hours.
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f
(@wartortlefanacc) reported
@OldSchoolRS concept A looks nice, but how about concept: A fix to the unplayable server lag before raids 3 launch
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Ra
(@GlitchedRa) reported
Me getting an iPad: but can I play runescape on this? I may have a problem, but I won't fix it
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RSN_BloodyNature
(@Bloody_Nature) reported
@JagexSupport need help recovering an email login I lost for an ironman
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gaming
(@skilldex1) reported
@OldSchoolRS Mobile lag is it fixed?
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CryptoBrooke
(@brooke_crypto) reported
@OldSchoolRS Anti freeze bug going on 3 weeks??? Will there be a fix!
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Migos
(@RoyceOsrs) reported
@OldSchoolRS Say wallah u didn’t fix the unfreeze bug when being frozen in pvp by freezing spells?
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A Cold One (ADD BOUNTY HUNTER BACK TO OSRS)
(@OSRS_AColdOne) reported
@J___0___N @OldSchoolRS Not a glitch, its just a feature now.
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Ho1y
(@IamHo1y) reported
@JagexSupport that is not the issue, i have checked all the places and I can't see them at all, I bought another 10 bonds and they came through instantly, but the other 10 bonds never got paid out, the money is reserved on my bank account so where do we go from here?
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ramjam
(@flume1337) reported
@JagexSupport I try to login on the runescape website to view the account settings and remove the auth, but it requires the auth code to login. I say I lost the device, and it says an email has been sent to the registered email, but I have not received anything.
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joey masty
(@mastydog) reported
@JagexAsh @JagexSupport not being funny or anything lads but seriously get your sht together and fix the ******* bot problem at lms its literally painful to even play considering i enjoy it but no point playing if its full of bots its getting worse and killing pvp with these ahk.
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Misclix
(@Misclix1) reported
@OldSchoolRS fix the unfreeze glitch maybe?
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wiLliam gArcia
(@maximan_2405) reported
It's a pleasure to greet you and present my problem. I have something for a year that did not enter my acc and I have just realized that it has been eliminated by rwt, something that I have never done since my acc was about 4 years old. I beg you to review the case.@JagexSupport
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Dark Strife
(@DarkStrifeYT) reported
@JagexSupport NEED HELP ASAP! OSRS APP NOT WORKING!
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nick hobert
(@nicholashobert) reported
@OldSchoolRS haptic feedback on hovering menus etc. is broken for me on mobile after todays update
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Dark Strife
(@DarkStrifeYT) reported
@JagexSupport so the osrs mobile app I am still having RESOLUTION issues. Please help making the app resolution SMALLER!
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Quincy Jones
(@Quincy_jones78) reported
@Wobangske @JagexSupport support isn’t helping in anyway, I had the same problem not until someone referred me to @wilson_tech0 Contact him and your problems will be solved.
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XionFate
(@XionFate) reported
Not sure if it's related to yesterday's downtime but playing on mobile in @OldSchoolRS today has been rough due to some huge lag spikes. Just wanted to run laps in peace.