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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (67%)
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Online Play (28%)
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Game Crash (6%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Heidelberg |
Sign in | |
 Scunthorpe |
Sign in | |
 Charlotte |
Sign in | |
 Belo Oriente |
Online Play | |
| Heidelberg |
Sign in | |
| Braço do Norte |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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ayopunt2win
(@ayopunt2win) reported
@silvers_corey @JagexSupport Trust me dont waste your time. They do not take any real steps to help, and your account will stay compromised although you, myself, and countless others are innocent. If you’re having any trouble with your account reach out to @utopiantechh for help he’s the best out here
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gymgoer
(@Friendlygymgoer) reported
@iHugFarming Which one? The login email or the registered email? The latter can be changed whilst the former cannot. The registered email is the email from which you conduct account changes, such as changing PW, etc. Do you mean this email? That said, you may want to try @JagexSupport
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Jadeine
(@ArtisteOsrs) reported
@OldSchoolRS Sounds like it could be fun but can you fix Nex first before throwing more content into the game? Its still a hot mess
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Kappa
(@WayzToGoMan) reported
@JagexAyiza @Nyk_OSRS @OldSchoolRS Full post needed to clarify the situation. How long would this issue have been missed had it not been for 3rd party crowdsourcing?
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bell
(@stbinky) reported
the discord outage right when i was going to force my friends to play runescape w me ....
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Matthew
(@MatthewMaetyu) reported
@OldSchoolRS Will you fix league banks? Will you fix BA tasks?
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HeyitssStylezZ
(@heyitsStylezZ) reported
@JagexAsh @OSRS_Wiki @OldSchoolRS Im the leader of a GIM group and we can't remove a player because he forgot his login and doesnt wish to play anymore? Could really use some help on this? I've been looking on the web for hours to no avail.
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An Wicked Entete
(@Avagardra) reported
problem is all my ideas right now are just things i'd like to make in runescape
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𖤐 Logan Jezebel 𖤐
(@LilWitchwolf) reported
My biggest issue with new runescape is that it does this things where things like damage and hp rapidly become meaningless cos you have like a thousand HP and can do hundreds in damage.
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NextGenNelYT
(@NextGenNelYT) reported
@iamMutl3y @OldSchoolRS Like I said in my initial comment I have 100% favour so it shouldn't be an issue. Did you not read my whole tweet?
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Alexander Zwicki
(@AlexanderZwicki) reported
@JagexSupport why do I only get a reset password email when I am trying to regain access to my account due to being unable to login because I can’t access my Authenticator since I got a new phone. I can’t disable it since the accounts email no longer exists, can I change emails?
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🏳️⚧️Lucian🌈
(@Luwucian) reported
atleast i can use genshin and runescape to distract me from my problems
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Atlantiques
(@Atlantiques_) reported
@JagexSupport Like all I’m asking is if you guys can either send me the Authenticator link to my phone number or see if the emails are actually being sent to my email. This customer service is disheartening…
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Aryan Sheikh
(@AryanSh14720384) reported
Hy @JagexSupport I need Help sir My account is Hijacked i Change my Password 50 times but someone Still login and stolen my Items Infact i St a Authenticator But All In Vain Please Help me sir
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TEYLOR
(@chelleis3r) reported
@oh1two1 @JagexSupport Mine was banned too but cyber_nord1 on Instagram got me unbanned he’s a pro on unban service
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good doggy
(@Mawwi11) reported
Extremely dissatisfied with @Jagex and @JagexSupport today. Spent over 8 hours trying to resolve an issue that has nothing to do with what I’ve done or my account. I received a useless link to a thread. You guys really need to do better. That’s looks bad as a company with 20+yrs
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Volqn
(@VolqnHD) reported
@JagexSupport I have already appealed the ban and nothing has happened, have had no emails for anybody to help, nobody has reached out, nothing, customer service is pretty poor on these issues, like once your account is banned they don’t care anymore, just make a new one they say, frustrating.
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Fakhri Asyraf
(@FakhriiA) reported
@JagexSupport If i use "continue with google" button on rs mobile and login with the same email its a different account, is this normal?. I how do i access the account i made on mobile on PC? #osrs
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Williams
(@Williiams34) reported
@HarveyOCE @JagexSupport I'll highly recommend you to contact kris4ord_ via Instagram he got mine fixed successfully when I had similar issues few days ago
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Atlantiques
(@Atlantiques_) reported
@JagexSupport Can you guys see if the emails are even sending to my email? I had the same problem with EA and they told me the emails were not even sending…
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Alex Evanoff
(@AlexEvanoff2) reported
@OldSchoolRS Why is it u cant reclaim quest item from sage after losing them?Decided to teleport to darkmeyer after receiving full rogue outfit jus for my game to crash. Lost medallion along with 2 pieces of the outfit. Have never been to the city and had no idea how to get back.
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Williams Thomas
(@Williams91029) reported
@silvers_corey @JagexSupport In my honest opinion,there is a good chance of recovery,I guess you reach out to @96hacks he helped me recover my account which had similar issues with yours
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Cody Miller
(@CodyMil61572491) reported
@JagexSupport As mentioned above I have tried this. I will be going to the bank to chargeback the 3 membership payments I have made while locked out today, and will continue to do so for further charges. You can deal with the fees associated with that, I have tried to fix this.
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2nd Base
(@OSRS2ndBase) reported
@ThePureSeb @JagexAsh @JagexSupport That’s so beyond broken
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blain
(@blain04322507) reported
@JagexShaun Ahhh RuneScape the land of false bans and customer service would rate at 50 out of 50000
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Talipen
(@TalipenGaming) reported
@JagexTyran @JagexSupport @JagexAsh Can you please help with this, getting ignored and clearly the system is broken.
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falloutsnow
(@falloutsnow) reported
Hello once more, @JagexSupport today's problem, which has lasted about a week and doesn't get in the way so much as just being slightly irritating: The "are you sure you want to quit" box has taken to appearing half way inside the right hand edge of the screen instead of center.
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Vanessa
(@NexiZ_SL) reported
Mmo’s are great to play but solo is a non option for me. Runescape and PSOBB are the only exception. I stopped play even Destiny for that exact reason tho thats not an issue anymore. I dont really have an MMO because OSRS is something that stays in the background.
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Wimbag
(@vBleakCS) reported
@JagexSupport I have just fried my brain for hours playing LMS to get a rune pouch. The amount of insane bits now is unreal. They’re basically unkillable and are well disguised. They say ‘ty’ when they kill you. Please fix this. I’ve had 7 strokes in the past hour
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Nuriko 🗿
(@Chottohori) reported
@PokeMon_KDog @Ras_Al_Him @Nibellion The game could look like old school runescape, have a good art direction and people would have way less of a problem with it. Legends Arceus is at times a mishmash of assets that don't go well together and the open areas are not filled enough to make the entire scenery pop out