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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (63%)
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Online Play (25%)
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Matchmaking (6%)
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Game Crash (6%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Saint John |
Game Crash | |
 Valencia |
Online Play | |
 Redwood City |
Online Play | |
 Sumaré |
Sign in | |
 New Plymouth |
Sign in | |
| Peoria |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Sallyzard
(@Sallyzard_) reported
@JagexSupport Please help me fix this!! It still says I'm banned after 2 days of recovering my account. I haven't had access to this account for ages nor have I done anything rule breaking!
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jimrob
(@ReeveeO) reported
@JagexAsh Do you think Runescape Classic could ever make a return? Or would the time needed to fix the bugs and operate the server deemed not worth it?
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TheHappyPittie
(@TheHappyPittie) reported
Anyone know a jmod that can move membership for me? I put in a ticket a week ago and still havent even gotten a response We used to get support if it was a monetary issue but I guess even that's been gutted, @OldSchoolRS ?
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Pugs
(@PugsRS3) reported
@JagexAbe @RuneScape For comp - I have to wait 2 months before minigames spotlight is on trouble brewing because nobody plays it and I can’t gather up 5 people. Can we change it so that we can enter a game without 5 people or something?
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Polygamist (isRANDYasian)
(@YuriPandas) reported
@JagexSupport can you just send the reset to the registered email? I still have it. I believe theres an error in your system not sending me the email. I still have old emails. This is the one and only email ive used ever
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NixTonitrui
(@NixTonitrui) reported
@OldSchoolRS @JagexSupport Hello, i have a problem. This game contains the following item. "A pigeon cage ... a quest item used in Biohazard and One Small Favour." Where are the pigeons, I have not seen a feather of a wood, speckled or snow pigeon since starting this game.
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Nate
(@Izumi_Yashio) reported
@JagexSupport I think your ban system is broken. It's telling me that I've been banned for macro on old school When I don't play old school. And I just changed my password too
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Jdv96
(@Jdv963) reported
@YuriPandas @JagexSupport I have the exact same problem... still not able to play and it has been a week.
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Kastytis Jarutis
(@JarutisKastytis) reported
@OldSchoolRS fix mobile
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KaBob
(@KaBob799) reported
@Tannerdino1 @feroniuh @OldSchoolRS Yeah but the problem is you have decided the core aspect of the skill is a tick manipulation training method that 99.9% of runescape players never even tried. A 2004 player could go 1-99 with this new system and not even realize anything is different.
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Skyler Roberts
(@Sedinre19) reported
@JagexSupport Is there an ETA? Will it take months to fix like it did last time?
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Lucky osajiuba
(@LuckyOsajiuba) reported
@greyiztoxic @JagexSupport My account also got a permanent ban and support did nothing to help , not until I reached out to @SUPER_UNBAN on Instagram who helped me recover back my account . I confidently recommend his service
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Ben
(@Bendjent) reported
@sens249 @OldSchoolRS I can understand where you're coming from. I guess Jagex has shown to rework content when they think it's unhealthy for the game despite 90-95% of people liking it in the past. If it passes and turns out to be an issue that needs adjusting I'm sure it will be
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Andrew Payne
(@MrPayneFamily) reported
@JagexAsh Hey God Ash, I’ve reached out to @JagexTrident and @JagexSupport about an issue regarding a false ban that’s still tracked in my account history, Trident kindly fixed this false ban and issued a 3 day membership refund but it’s showing in account history, please remove.
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Steven Robinson
(@srobinson2709) reported
@Denseppp @Ampgeo_D6 @OldSchoolRS I agree it will cause issues having changes in mechanics, they have already altered pathing mechanics and damage on hit in ToA.
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Lucky osajiuba
(@LuckyOsajiuba) reported
@Sallyzard_ @JagexSupport My account also got a permanent ban and support did nothing to help , not until I reached out to @SUPER_UNBAN on Instagram who helped me recover back my account . I confidently recommend his service
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Blaire wismic
(@blairewismic) reported
@JagexSupport Someone has recently changed my account's email out with another, even though I have 2FA, and was never sent an email regarding this. Can I get some help? Account Recovery on the website keeps giving me errors. My character is 15 years old-
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Arthur Espiritu
(@p_arthz) reported
@0xInfernal @JagexSupport My account also got a permanent ban and support did nothing to help , not until I reached out to @SUPER_UNBAN on Instagram who helped me recover back my account . I confidently recommend his service
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Sens249
(@sens249) reported
@Bendjent @OldSchoolRS Its not 50%, we know for a fact based on poll data that around 7% of the community partakes in pvp, at least regularly enough to be able to vote on pvp issues. This means itll impact 7% of players, and not on all aspects of the game for them. For the other 93% its pvm
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Lou Valentino
(@louis0nfire) reported
@jasonschreier Studios need to realize that live service games only work if players have faith that their time & money spent isn't wasted when the live service is no longer supported. I spend money on Fortnite, RuneScape, and Dead By Daylight because I know those games aren't going anywhere.
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Mark
(@HermitsViews) reported
@JagexSupport Hi, since the update I can’t login to my GIM account, it’s saying you may need to use Jagex launcher to continue playing. I’ve done so but I still can’t log in. I can log in on mobile devices but not desktop. Any ideas? All other accounts are fine.
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Steven Libby
(@SteveOLibby) reported
@o0crusho0 @JagexSupport My account also got a permanent ban and support did nothing to help , not until I reached out to @SUPER_UNBAN on Instagram who helped me recover back my account . I confidently recommend his service
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red
(@HOST1LE_001) reported
@JagexSupport now im muted but YOU WONT GIVE ME THE EVIDENCE AS TO WHY this is absolutely pathetic i believe your staff has mental issues im ready give me the evidence or unmute me NOW! Im sure all the parents would love to know you allow the name CUMMY S0CKS in your game!!!!
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Mayeli Sanchez
(@may_el_i) reported
@Nly_92 @JagexSupport I also encountered similar issues support service were just useles @divine_temi helped me
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Steven Libby
(@SteveOLibby) reported
@iErgoSum @JagexSupport My account also got a permanent ban and support did nothing to help , not until I reached out to @SUPER_UNBAN on Instagram who helped me recover back my account . I confidently recommend his service
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Mod Jack
(@JagexJack) reported
@lnteresse @RuneScape No the GE tax actually came out very slightly higher than the death cost reduction, so inflation isn't getting *worse*. The problem is that inflation is already quite high, and we specifically didn't aim to *reduce* it with that update.
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someone7437
(@someone9339) reported
@JagexSupport Why I can't set up an authenticator on a new account? It says "You need a validated email address to use Authenticator." but I already validated it, it's still not working
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Rosario Lama
(@Rosario_lama2) reported
@IsaelRivera94 @JagexAsh @OldSchoolRS Be careful on this page. They'll not help you on this group, I've been scammed from here twice, #Bellhacks👉 on Instagram was the person that finally help me out, Since then I let him handle all Hacking issues.,,,
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BUZZNA THE TROLL
(@stopdaddychill) reported
@OldSchoolRS are your servers down in London? Can’t access the app on mobile
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Steven Libby
(@SteveOLibby) reported
@greyiztoxic @JagexSupport My account also got a permanent ban and support did nothing to help , not until I reached out to @SUPER_UNBAN on Instagram who helped me recover back my account . I confidently recommend his service