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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (67%)
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Online Play (28%)
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Game Crash (6%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Scunthorpe |
Sign in | |
 Charlotte |
Sign in | |
 Belo Oriente |
Online Play | |
 Heidelberg |
Sign in | |
| Braço do Norte |
Sign in | |
 Saint John |
Game Crash |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Corythecub
(@CoryBrito) reported
@JagexSupport I cannot access my account. It said my authenticator was out of date so I disabled it, after that my account got locked. Keep getting error code 15 but cannot do a ban appeal and cannot do account recovery due to error code 15. Please help
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Dartajin
(@wagnounii) reported
@JagexSupport Thanks for the reply! I followed the links you mentioned, still not working it. The report issue button takes me back to the log in page, but i can't log in anywhere. I can only play the game on steam, can't log in on mobile or the website to access my account and other settings
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AVFC
(@azzurriiavfc) reported
@RuneScape can someone help me please I could log in this morning got home been trying to log in for last 3 hours and getting access denied error 15 when trying to reset my pass as its saying its wrong when it's not I'm worried my account is at risk thanks.
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Leon Shaw
(@justawhiteguy13) reported
@JagexSupport Hey I follow the report an issue button an it takes me to the log in screen which then just repeats the cycle of not being able to log in and being told my acc is protected pending restoration, what should I do from here?
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a͡͡ùst̕i̡n͘
(@as_incongruity) reported
naked short selling shares of a billion dollar company in 2021 was responsible for the 2007 subprime mortgage crisis, and the only way to fix it is by switching the entire global financial system to the runescape grand exchange
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phronesis
(@phronesis____) reported
@JagexSupport @Jagex If i click "find possible solutions to this" and then try to report the issue, I'm presented with the exact same problem.
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Dartajin
(@wagnounii) reported
@JagexSupport I appreciate all your help and replies. If i unlink my steam, i won't be able to login on my rs3 at all, it's the only platform allowing to me log in to my rs3 account , i also can't report the issue on webpage because it won't allow me to connect.
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Rick Smoker
(@RickSmoker) reported
@JagexSupport I went there and tried to reset my password but it wouldnt let me. It just said Access Denied Error 15.
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Bis
(@Bis075) reported
@JagexSupport Already tried that still not working @JagexSupport @JagexAsh
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dannynnat
(@dannynnat) reported
@JagexSupport Yes but as i said originally the mod that replied on the recovery request only responded to the first email and ignored the 4 after that which were sent over time when i was trying to sort out the issue and i got no response from any of them @JagexSupport
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Dartajin
(@wagnounii) reported
@JagexSupport @JagexSupport i use a login name since my account was created 13 years, i also have a registered email that i have access to. Am following all the links you're sharing but they all require login to the website to report issues. Every time i enter my login, website says incorrect
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HACK ASSIST24/7
(@lilfaishack) reported
@JayFarrup @JagexSupport Your account can be disable blocked,locked or banned when suspicious activities is notice in your account, there's also a solution for every problem relating to this....send me private message
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0op
(@0op15974963) reported
@JagexSupport Hey so I finally got my OSRS account info and my account was permanently banned... while I was in prison?my main had same issue but I can’t appeal on my ALT. Please help me I have the email from jagex about my main and then correcting it
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n3utroni
(@Neutroni_) reported
@JagexSupport Hey guys, i need your help. I think my account got hacked and hijacked. Is there any options to recover? I can't remember login email, nickname can't been found on OSRS hi-scores..
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Ken Hazleton
(@HazletonKen) reported
@Its_Honey218 @RuneScape I would be excited if I thought iOS would work properly and Android wouldn't lag like it does!
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Rasby
(@Rasby_taken) reported
@MidoriMushrooms @jstrisgame I'm gonna ddos ******* runescape
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mmm yes Monster Energy
(@swisha223) reported
valve holy **** please do something at all to fix ur bot problem in tf2 this is nearly as bad as runescape
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William🕷
(@Silv3rWyvern) reported
@JagexSupport My account just recently got locked out because of the error code 15 while I was mining a star. While it is locked out, is the membership frozen? I don't want to be losing membership days, because of this error. Thanks
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Keigrad
(@keigrad) reported
@JagexSupport Is there any update with the ongoing login issues for OSRS? It's frustrating to pay for membership on two accounts when I cant use either one.
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Dartajin
(@wagnounii) reported
@JagexSupport @JagexSupport followed the steps, still not working, i can't even report or contact you through the link you sent because i can't log in on the website
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hollandhater
(@Muurits) reported
movario just called me a philistine despite that country never having existed in the world of Runescape. fix this @RuneScape lmao
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Abdikarin
(@AbdikarinYusuf1) reported
@CoryBrito @JagexSupport I also have similar issue contacting support but nothing changed until my cousin recommend swiftool on Instagram to me and he help me recover my account back in 30mins. His an expert
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Kiarra Gabrielle
(@Gabbylovebear) reported
@JagexSupport All my stats for my account are all completely gone, i am not able to email about it because i get "error code 15 this request was blocked by the security rules." I payed for a bond in march and also a month membership that i didn NOT get to use
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Dartajin
(@wagnounii) reported
@JagexSupport Hello! I tried the link posted, didn't work for me, i got error code 15 after opening the link mentioned, i click on find out possible solutions - > report issue - > it sends me back to login page again
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Corythecub
(@CoryBrito) reported
@JagexSupport I cannot get into my account. Tried logging back in after a year and it wouldn't accept my google authenticator went to remove it and then my account got locked. I keep getting error code 15 when I try to log in and when I do account recovery I never get an email.
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Eric George
(@EricNuhu1) reported
@NotThatMaga @JagexSupport My account got hacked too...i tried contacting support service but no response so..I went online and searched for a hacker then I got referred to @vizmitech on Twitter i was doubtful at first until they helped me recovered it.
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clayton
(@omictweets) reported
anybody else having issues logging in to @OldSchoolRS through the mobile app? i keep having to go through the actual website
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Eric George
(@EricNuhu1) reported
@whiteboyogesus @JagexSupport My account got hacked too...i tried contacting support service but no response so..I went online and searched for a hacker then I got referred to @vizmitech on Twitter i was doubtful at first until they helped me recovered it.
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Maria
(@Maria75604647) reported
@wagnounii @JagexSupport I had the same kind of issues with my account earlier today but I got it fixed by this on Twitter he is fast and reliable, I think you should text him on Twitter @billyunlock
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Dartajin
(@wagnounii) reported
@JagexSupport @JagexSupport steam is the only platform i can use to login my account , all the other platforms won't allow me to login (NXT client,mobile and website) which leaves me stuck out of all the settings, payments and solomon store