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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (64%)
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Online Play (27%)
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Game Crash (9%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Sign in | |
 Upton |
Sign in | |
 Heidelberg |
Sign in | |
| Scunthorpe |
Sign in | |
 Charlotte |
Sign in | |
 Belo Oriente |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Angie
(@Angieex608) reported
@RuneScape but can the game not crash every 10 minutes?
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Michael
(@decke212) reported
@ooiueygs @JagexSupport thanks, but i got my account back, my problem is that the hacker got it banned, but when i try to appeal they dont even check my appeal, just send an automessage telling me that i am muted instead of banned. to appeal said mute; which doesnt make any sense
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Robert crocker
(@UsmcHIlife) reported
@JagexSupport @JagexSupport I do not want to create a new account. If I can not get my old account back then I will be done with this game. I just want this problem resolved. If you have a way of showing your proof that would be great if not I was banned unfairly
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i always win
(@ialways19780047) reported
@JagexSupport hello, I believe my acc has been wrongfully banned. I would appreciate if something would be done about this or if it can be further looked into. I have been trying to get this issue resolved for about a week and have been unsuccessful. Thank you.
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baby
(@vintagebbaby) reported
@JagexSupport Is there a problem related to instant lamp xp? I received a few lamps from treasure hunter but only the bonus xp lamps showed and the instant xp lamps disappeared.
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Ozzie
(@Ozzie34730788) reported
@JagexSupport old friend account of 10+ years got banned for botting agility and farming, he’s unbanned etc still plays to this day, can I get my account back where I have no clue what’s happened 2 it you keep ignoring my appeals but it’s banned, I can login etc just not client
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ICyberI
(@Keaade) reported
@JagexHelpElf @JagexSupport yes but when i try to log in it says "error you login or password is incorrect" Can I use Tunnelbear?
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dollah
(@abdullahhaziq) reported
runescape always has a problem with immersion, doesnt matter which version we're talking about, literally impossible to aim for max with your eyes sticking to the screen all the time
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Jack
(@Someguy314) reported
@pollensoda in related news, my current issue going back to runescape rn is i keep accidentally clicking the big x on the client window instead of the x within the in game menus so i keep closing the game instead of backing out of menus
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J.
(@Felicitys_) reported
@JagexSupport Are you not reading my tweets? They are spamming my login email with a fake pass. My account did not get hacked. I need to change my login details (email) so I can access it again please
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J.
(@Felicitys_) reported
@JagexSupport As I said it is someone else doing it to me so none of these will help me... I need to change my login details so it doesnt get login spammed by someone else
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Ferrous
(@RsFerrous) reported
@JagexSupport Okay I just submitted my 3rd bug report for the same issue in past 12 months hope something happens :)
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Zarukahn333
(@zarukahn333) reported
@JagexSupport Could you help me submit a support ticket then? It will not let me because it makes me try to log in to submit one, and I can't log in due to the error 15. That's why I have been bugging you guys on here :(
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Vazela
(@TheRealVazela) reported
@Mankedupmage @OldSchoolRS The Revenant caves will never be the same unless they are multi. They can't put it back to multi because clans will corner it and market it for RWT. The content wasn't the issue. It was players and you can't fix that.
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JagexHelpElf💙
(@JagexHelpElf) reported
@KingLemonDrop43 @JagexSupport your usual location, usual computer and without using a VPN or proxy. If you have moved home and/or changed your Internet Service Provider in the 10 years since you created your account, please also give details of those changes. 2/2
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J.
(@Felicitys_) reported
@JagexSupport that will not change my login though right? I need to change my login email as that is the reason my account is currently locked with the "too many login attempts" message
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ICyberI
(@Keaade) reported
@JagexHelpElf @JagexSupport nope I didnt runescape site wont let me login too
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ICyberI
(@Keaade) reported
@JagexHelpElf @JagexSupport Im in G.E selling my loot and hopping world 307 for a drop party then it logged me out. when I try to get back on that message too many login attempts is what im getting
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Jeremy Kaplowitz
(@jeremysmiles) reported
@nickeldoodle i was 11, scamming people out of gold in RuneScape by claiming ctrl-w was a "duplication glitch"
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Jeremy🔥
(@scapefuel) reported
Wish I could log in on runescape without having to restart it 20 times because of the lag/stuttering
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Nayomi RS
(@NayomiRs) reported
@JagexSupport For some reason i haven't gotten loyalty points ever since i bought premier club. So i'm missing 2 or 3 months worth of loyalty points. Next loyalty payout stays at 0 days. Any idea what could've caused this and if i can fix this myself?
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hi, i am ‘Lil somewhat bigger than average’
(@brownsugered) reported
@miina_chang @No0b3_tv Yeah it is pretty bad, notably the hit boxes at the current moment. People think I’m defending them but it’s my bad I don’t mean to be defending them rather than to say that’s just the way thing are haha most games like RuneScape, cod, have had issues like this,
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ICyberI
(@Keaade) reported
@JagexHelpElf @JagexSupport Yes I deleted the pre filled details do you think my account is hijacked? well all 3 of my acc main / med level/ and my f2p acc "too many login attempts"
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ICyberI
(@Keaade) reported
@JagexSupport Please help with "too many log in attempts please try again later" its been 3 hours already and I've tried all the suggestions. I cant login on site too to change password not even in mobile.
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Bluudi
(@TellUsRS) reported
@RuneScape when are u donuts going to fix the random client crashes, are we moving from dont on PvM mondays to dont PvM on weekdays now
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Faithless
(@OhhMyFable) reported
@TellUsRS @RuneScape Just go to osrs with the rest of us, let em keep pushing their 'ninja fixes' out. At this point im convinced for every 'fix' they break two other things to make it look like they're doing something lol
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Daniel Draper
(@DanielDraper4) reported
@JagexSupport is there a problem with your system sending out automatic emails to people for recovery/ setting up accounts to verify?
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Gigi Lee | Tarot, Writing, Holistic Concepts|✨
(@GigiGuidance) reported
@MaysTarot @Kissubus13 Now I'm going to have the old runescape login screen song in my head the rest of the day
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Krillin It
(@krillinit88) reported
May be getting internet either today or tomorrow! I can finally get my RuneScape fix 🤪 but idk what to do! Probably just finish shades of Mort’ton
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J.
(@Felicitys_) reported
@JagexSupport What do you mean you cant change my login? Youre telling me someone can keep my account hostage by spamming my login mail with a fake pass and you cant help me?