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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (77%)
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Online Play (15%)
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Matchmaking (8%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Sumaré |
Sign in | |
 New Plymouth |
Sign in | |
 Peoria |
Sign in | |
 Cardiff |
Sign in | |
| New Plymouth |
Online Play | |
| Borehamwood |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Josh lodge
(@Joshlodge1313) reported
@JagexAbe @RuneScape @JagexSupport this is my 3rd week in a row asking for help with my account, I got a message we believe your account has been stolen so I changed my password and 3 days later I am permanently banned for macroing, my Rsn is p3rmRag and my login name is “justa cannon”. Please help
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red
(@HOST1LE_001) reported
@JagexSupport Im facing issues with jagex i am not going to put my personal information on a public platform for all to see yet i want to give you my info it doesnt seem appropriate to give you my account details and email for all to see…….
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Josh lodge
(@Joshlodge1313) reported
@jagexallstars @JagexSupport this is my 3rd week asking for help with my account, I got a message we believe your account has been stolen so I changed my password and 3 days later I am permanently banned for macroing, my Rsn is p3rmRag and my login name is”justa cannon”
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Mike
(@charbel_mike) reported
@RuneScape @JagexSupport #osrs please fix Guardians of the Rift. The wait times to get in are long enough, but what’s worse is you usually can never make it in the door without it kicking you out after you waited 20+ minutes. Many get frustrated having to wait 40+ minutes to play
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**** twltter
(@fucktwltter01) reported
@RuneScape so your ****** ******* game ate my bond give me the membership or my 72m back you’d think a game that’s been out so damn long you’d be able to play and redeem a bond with no issues especially after getting 73m for said bond
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McRoy James
(@McRoyJames0) reported
@EKlisys @JagexSupport My account got locked few days ago as well and every step I made to get it back did not work. I got in touch with #Lyntech1 on instagram which he helped to resolve my account issue. You should probably check him out
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Jurnell Austin 🌪️
(@JurnellAustin) reported
@JagexSupport Thank you. There are no issues but I did receive a physhing email talking about an email change.
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Abdulganiyu
(@Abdulga662) reported
@Joshlodge1313 @jagexallstars @JagexSupport My account got banned few days ago as well and every step I made to get it back did not work. I got in touch with #kelvtoolz on instagram which he helped to resolve my account issue. You should probably check him out
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Annakarl
(@Annakarl_RS) reported
@OldSchoolRS Minus xp lamps baby! Some feedback Point of minus xp lamps is to fix mistakes, limiting them to X amt per acc makes them redundant. Just make them tedious to get such that ur better off making a new build from 0 rather than spending 10k hours lamping 70 to 45 def for example.
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AssBunz
(@ass_bunz) reported
@NathunRS @JagexSupport @B0aty Not really Amens problem but I agreed Nathun
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Annakarl
(@Annakarl_RS) reported
@CapeChampion @OldSchoolRS Point of minus xp lamps is to fix mistakes, limiting them to X amt per acc makes them redundant. Just make them tedious/expensive to get to the point that youre better off making a new build from scratch rather than spending 1000s of hours going from 70 back to 45 def.
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Pablo
(@Pablokiji) reported
@StevenH15527595 @JagexSupport My account got banned few days ago as well and every step I made to get it back did not work. I got in touch with #kelvtoolz on instagram which he helped to resolve my account issue. You should probably check him out
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Edgaras Klišys
(@EKlisys) reported
@JagexSupport @JagexSupport its not working always getting appeal denied, please dont say my account is lost
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Twiddle
(@Twiddle_OSRS) reported
@JagexAsh @JagexSupport Hello, today’s update introduced a critical bug that broke poison. Is there anyone I can contact to help them reproduce this? Example where this is broken: Ictharin’s Little Helper. If you hit one of the bosses with poison, the poison
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David
(@DavidHofon14) reported
@Ash_Baker_12 @JagexSupport My account got banned few days ago as well and every step I made to get it back did not work. I got in touch with #kelvtoolz on instagram which he helped to resolve my account issue. You should probably check him out
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Chris gaither
(@greyiztoxic) reported
@JagexSupport I want to see proof of the alleged investigation and proof of the offense committed. I also want to see login location and ip/device used to login at time of offense. I'm not asking to see this on Twitter. Send it via the secure message portal on the website on my account plz.
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Kathy Priscy
(@PriscyKathy) reported
@o0crusho0 @JagexSupport Sadly, bans are unappealable here Especially permanent ones However I'd suggest you reach out to #lyntech1 on Instagram I'm pretty sure they can help remove the ban and unlock your account cos they helped me fix something similar recently
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Nelson
(@Nel_son90) reported
@Cryptoph1a @JagexSupport My account got banned few days ago as well and every step I made to get it back did not work. I got in touch with #kelvtoolz on instagram which he helped to resolve my account issue. You should probably check him out
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Chev
(@ChevalricRS) reported
@beau_rs @RuneScape Istg if you even touch a hair on my zaniks head, we’ll have a problem
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Pablo
(@Pablokiji) reported
@JoakimBjerkli @JagexSupport @JagexAsh My account got hacked few days ago as well and every step I made to get it back did not work. I got in touch with #kelvtoolz on instagram which he helped to resolve my account issue. You should probably check him out
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Nelson
(@Nel_son90) reported
@ricardofilipe11 @JagexSupport @JagexTrident My account got banned few days ago as well and every step I made to get it back did not work. I got in touch with #kelvtoolz on instagram which he helped to resolve my account issue. You should probably check him out
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oopsallplants
(@oopsallplants) reported
@cooIboobs i learned sql to make a hiscores page and login database for my RuneScape private server way back in the day. it probably wasn't set up the best way but in practice it didn't have enough users to matter anyways. and I had fun with it.
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Stephen Tanner
(@Stanner928) reported
@JagexSupport is it possible to change my login username? I recently recovered a stolen account and I keep receiving phishing emails, and now my account has been locked again. Tia
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Jacob Hoving
(@JacobHoving1) reported
@greyiztoxic @JagexSupport My account also got a permanent ban and support did nothing to help , not until I reached out to @SUPER_UNBAN on Instagram who helped me recover back my account . I confidently recommend his service
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Stephen Tanner
(@Stanner928) reported
@JagexSupport not my character name. but my login email address. i’m constantly getting hit with phishing attempts and my account has been locked multiple times due to attempted theft
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Rob
(@Robbyrobby69) reported
@kjmff19 @JagexSupport My account also got a permanent ban and support did nothing to help , not until I reached out to @SUPER_UNBAN on Instagram who helped me recover back my account . I confidently recommend his service
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Darmasraya_PP
(@Darmasraya_PP) reported
@ApriliaOsrs @JagexSupport I am so sorry about what happened to you but I know a guy who can help. Superb_cr4ks on Instagram is the best in relation to any cyber issues
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David
(@DavidHofon14) reported
@Smilelo44572547 @JagexSupport I had similar issues but had it rectified by #kelvtoolz on instagram, you can try him, his the only viable option you got
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Smile lol
(@Smilelo44572547) reported
Evidently have an unpaid balance of like $800 on my account that I haven't played on in well over 7 months now. Anyway to fix this? @JagexSupport
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Aprilia_OSRS
(@ApriliaOsrs) reported
@JagexSupport I just got a message asking me to confirm my birthdate on login, once I opened the browser it said “birthdate confirmed” but I never entered a birth day and can’t find where this is stored or where to change it? What is this?