Is RuneScape down?
No problems detected
If you are having issues, please submit a report below.
RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
-
Sign in (71%)
-
Online Play (21%)
-
Matchmaking (7%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Redwood City |
Online Play | |
 Sumaré |
Sign in | |
 New Plymouth |
Sign in | |
| Peoria |
Sign in | |
 Cardiff |
Sign in | |
| New Plymouth |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
-
Magnums
(@MagnumsOSRS) reported
Submitted a ticket back in December and waiting on a resolution. Can we get some faster customer service, please? @JagexSupport im just waiting for Mod Bowtie to transfer my membership to my other account.
-
Shroudey
(@iShroudey) reported
@JagexSupport @AMDGaming Please fix the @RuneScape crashes with AMD.. I don't wanna have to revert back like 3 drivers just to play RS when other games I play need newer drivers.. :/
-
PlayoffMorant
(@PlayoffsMorant) reported
@OldSchoolRS Also plz don’t get rid of 1 tick flicking. I get the concern with the new prayer book but I feel like it’s a reward for people who put that extra effort in. I wouldn’t be opposed to it not working on the NEW prayer book if that’s a thing but plz leave this one untouched
-
Rick Davis
(@Kasablanca16) reported
@Ryu_Kolob @JagexSupport There's a way to get everything back There's a support team on Instagram that handles issues like this regularly #KODATECHK Send them a message I'm pretty sure they can help you out
-
defil3d
(@defil3d_rs) reported
@mattsart7 @FSAPOJake @OldSchoolRS One because they’re offered as a late game boss reward. Two because ancestral is aging and price will become a longterm issue (virtus could be a sink). Three because ancients boost is an actual nothing sandwich. We almost got virtus with nex instead we got Torva, literal BiS
-
Neal
(@Neal_5) reported
@JagexSupport Looked all over for a solution but I can’t find one. Created a RuneScape account with game center and later linked it with an email, however, this was 2 years ago and I have no clue what email I used. I still have access on the phone, but I need help w/ login email.
-
Sigurd Hanssen
(@Sigigigigig) reported
@JagexSupport I factory reset my phone without backing up authenticator and Ive lost access to the mail I created for this account. I have the login details for the account, creation details, credit card info, bank pin++. I've tried to recover but they all fail. What can I do?
-
MF
(@myhafz166xxx) reported
@JinxIWin @JagexSupport Customer service is non existent, i waited for months and no response from support system. It was #robfixx on Instagram that fixed my account perfectly today
-
Allison Sims
(@allisosims) reported
@AnthonyOhnstrom @Vincee66960730 @JagexSupport Account suspended is usually as a result of violating terms and conditions but if you think you’ve not broken any rule and was banned by mistake, send an inbox to Clet-cyber on Instagram for quick review and assistance
-
aaty (King of the Moths)
(@aatykon) reported
@OldSchoolRS "ancestral takes too long to get compared to arma/bandos therefore we have to squeeze virtus into a weird unnecessary niche" Just allow it to be broken down into more component pieces, or require less components per virtus piece, this number can reflect the rarity of ancestral.
-
Anthony Öhnström
(@AnthonyOhnstrom) reported
@Vincee66960730 @JagexSupport Thanks! I might give that a go. Though, my account isn't "banned" per se. I just can't login without a pin, which I am unable to generate.
-
Matt
(@schnager) reported
@JagexSupport @Jagex Oh you mean details like who my internet service provider was TWENTY YEARS AGO???????
-
BelleDelphne
(@BelleDelphne) reported
@SDYeet @OldSchoolRS Sounds like an Ironman problem 🙄
-
SrDevin (Zeri skin waiting room)
(@SDYeet) reported
@mattsart7 @FSAPOJake @OldSchoolRS Accs still in bandos and Arma/godhide will for sure use this i don't know what's the issue
-
Shawn Thebeau
(@ShawnThebeau) reported
@JagexSupport Hi Mod, I did follow every step and I am still not receiving any emails when I go to deactivate the authenticator. I know the account login-pass and the character name.
-
Wonder
(@Wonder_PvP) reported
@JagexSupport @JagexGoblin @JagexSupport ? that does nothing thats an article that explains how to report in-game. You guys need to do something about the integrity issues in your game. Streamers getting favoritism and clans abusing that. Doxing going on. get a grip #osrs
-
PaperHandsZach
(@zach_paper) reported
@OldSchoolRS Hey, the recent update on mobile has made it so the s-pen on my Note 9 can no longer long tap or rotate the camera. Will there be a fix soon?
-
MH
(@mhmad512j) reported
@ToddSancinati @JagexSupport I was struggling with the same issues right now but I was told to file a report to their management support, Robfixx on Instagram and it was rectified few minutes ago
-
Robinson Vargas
(@Robinso63576605) reported
@JagexTrident @JagexSupport I have been inactive from OSRS for a while. I recovered my main account and I find out my account was hijacked and I can't login because I'm permanently banned. Can you help me please, this is really unfair. Current RSN: "Count Up"
-
Dakota
(@UrBoiDakota) reported
@TwitchParally If you don’t go to Vegas and gamble with me in respect to our fallen king, the RUNESCAPE DUEL ARENA we’re gonna have problems.
-
Carrie
(@JinxIWin) reported
Hey @JagexSupport #osrs Does it really take about 2 months to complete a service request? I wrote in at the end of December,got an email back from Mod Gnarly who needed my reply to complete the request and I replied right away, its been about a month since and I havent heard back
-
John Peterson
(@John_Peterson_7) reported
@JagexSupport I’m having issues logging in, telling me too many log attempts but when I log on mobile it works fine
-
FSAPO Jake
(@FSAPOJake) reported
@OldSchoolRS I don't understand why some people have a problem with Virtus being between Ahrim's and Ancestral. There's a huge gap between them with more than enough room to fit multiple sets of armor, let alone one.
-
Mai Piltover
(@MaiPyltover) reported
@mattsart7 @FSAPOJake @OldSchoolRS Tumeken Shadow kinda buffed Ancestral quite a lot so having something stronger than ancestral would just be broken
-
Akshay
(@Akkster619) reported
@JagexSupport team, I paid for membership and got an email confirmation but cannot login to a member world even after ~12 hours. Could you please help? I’ve sent an email to your team with the details as well.
-
kelvin Brian
(@kelvin00885) reported
@Froggy0719 @JagexSupport My account also got a permanent ban and support did nothing to help , not until I reached out to @JAKE_TECHZ here or on Instagram who helped me recover back my account . I confidently recommend his service
-
Chompy Bird
(@SpookyMoogly) reported
@JagexSupport There's no option on the website to contact support regarding my issue. I either get redirected to commonly asked questions or unrelated prompts.
-
Allison Sims
(@allisosims) reported
@TylerHu47635739 @OldSchoolRS Account suspended is usually as a result of violating terms and conditions but if you think you’ve not broken any rule and was banned by mistake, send an inbox to Clet-cyber on Instagram for quick review and assistance
-
polatstan rybcht
(@B_pohs) reported
@Cameron87378781 @JagexSupport Just came across your tweets. it must be frustrating losing lot of memories with the help from the support team .I had same similar problem until it was retrieved by @Cristalxxx3 who help me recover your account back. Thought this would help
-
Champion's cape
(@CapeChampion) reported
@Atlantis_OSRS @OldSchoolRS 30 Def req for the base version, 80 Def for the upgraded version. Can we fix the Elidinis' ward too? Base version should not require 80 Def.