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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (67%)
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Online Play (27%)
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Game Crash (7%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Braço do Norte |
Sign in | |
 Saint John |
Game Crash | |
 Valencia |
Online Play | |
 Redwood City |
Online Play | |
| Sumaré |
Sign in | |
 New Plymouth |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Lina Brihoum
(@codinglina) reported
@JagexSupport My login email was originally made with steam and is not allowing me to login using the one I linked with RuneScape after creation.
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Iron Excused
(@IronExcused) reported
@JagexSupport Still doesnt help me. I need a real jagex mod who can tell me the real problem, instead of a bot...
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Lina Brihoum
(@codinglina) reported
@JagexSupport Sure, but I cannot login to do this as it does not recognize the email even though I get emails from Jagex as well registered it last week.
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†louis.
(@y0Lou) reported
@RuneScape Fix your **** I got banned for botting for 24 hours and I haven’t ever used a bot
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Lim
(@AlbanianSwagger) reported
@JagexSupport can you please look into my account? It says banned for macroing but someone logged in my account I think because I have never done anything like this ever on my account that I was aware of. Was this done on my ip??? Account login name is "gtr bro" Thanks, lim
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Jose Alejandro
(@chejanz) reported
@JagexSupport Hello, I have a problem and I do not understand, or I cannot find a logical explanation of what is happening to me, this week I have been creating accounts to play, but the next day it dawns banned by rwt and there is no gold in the bank, nor have I made trades with
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Ben
(@RiddimGarbage) reported
@OldSchoolRS Can we please get a fix for the frame rate bug on the steam version of OSRS. For some reason you can no longer go above 60 fps.
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Andrés
(@venezuela_gold) reported
If only you amigos new how much power I have osrs on some these YouTube and twitch RuneScape amigos,, as one biggest Venezuela service records i seeing all the infernal cape, coin they buy, coin they pay for Venezuela get level on ironman, coin they pay for bot
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matt
(@poopqtbb) reported
@JagexSupport I logged into my RuneScape account today at work (I work for a public school) to show a coworker. About an hour or two later I was Perma banned for rwt I played all weekend without issues. Is the school public ip address flagged? I don't rwt so I'm very confused
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JC A. (Vivva)
(@Vivvaqt) reported
@JagexSupport I can't even do anything on there. I get error 15 constantly.
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Jagss
(@Jagss00505327) reported
@JagexSupport been falsely banned for ed3, can’t appeal. Are you guys gonna fix this or?
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BOMBO CLOT
(@ClotBombo) reported
@JagexSupport #1214000290292042759-528960278105032523 , I have recently moved and still get the same error I was getting months ago too change my password, It makes me not wanna play on the account because I cant change my password even tho I have access to my account . Help me
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Seana
(@Seanaxx1993) reported
@JagexSupport Couldnt log into my account today 'invalid credentials' reset my password and played for a bit tried to log in again and have the same issue, and when i try reset it says access denied
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stic
(@St1ick) reported
@JagexSupport @Jagex I have been temp banned with the same problems for apparently bug abusing ed3. My kc for ambi is lower than taraket and leviathan. Please review this account juninhu
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Raj 🇬🇧🇪🇺💻🖥️👨🏽🎓 🔶
(@RealCainMosni) reported
@JagexSupport The issue is someone else's, not mine, but I will pass this along. Thanks.
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Michael Sb Aguilar
(@Sb_michael) reported
@JagexSupport @JagexSupport hello, your advice worked! temporally tho :( everytime I log out, the error happens again. and it worked just for my hcim, im still stuck trying to log in my main into osrs website at least. has been impossible. how can i fix it permanently? thanks for your help! :)
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James
(@danameisjames0) reported
@JagexSupport hi i lost my authenticator and dont know what email is associated with the account, how can i login
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Endless Blue
(@Endless95106900) reported
@JagexSupport I can't send a ticket because I'm trying to recover my account. I tried to log in with other account that I have and this error won't happen. What I can do?
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jessie_elix
(@jessie_elix) reported
@altan_turk1 @JagexSupport fr?!! I also got banned from my account for months i tried contacting their service but they where always giving me a robot reply so i got in contact with @cyber_techunluck on instagram he was the one who got me back into my account he should help you
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Judith RS
(@rsnJudith) reported
@RuneScape How do I enable lootscape. There is no info on website and previous links broken. Thanks.
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antonio aponte
(@ATNjrock) reported
@JagexSupport Hello, my account has been falsely banned today with the reason listed as bug abuse. Could you please kindly look into this issue as I have not abused of any bugs, or clarify on the reason for the bug abuse? Appreciate if you could advise
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Lisa Faltisco/Kotera
(@KoteraLisa) reported
@JagexSupport I am still having issues getting into my game
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Daniel Ⓥ
(@Daniel_Eski) reported
@JagexSupport Giving an error message when trying to redeem "Error: Something has gone wrong. Please try again later"
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Seana
(@Seanaxx1993) reported
@JagexSupport So now its saying my login or password is incorrect, so im assuming i might be getting hacked, yet i cannot access my account/change password to do anything about it
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Sam
(@BossofNubs) reported
Gonna start a gofundme to buy runescape, then sell "shares" to players for real world money, issue shares based on time played, frequency played, community interaction, social presence. Get rid of the milkers, and give the devs what they need to grow bigger, better. KEKW
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Snowy Rune
(@SnowyTheHunter) reported
Ok, I was suprised with bug abusers having only 2 weeks ban. This literally means next time bug abusers will abuse bugs and save time for gains and then just chill gor 2 weeks.@Runescape you should REALLY reconsider because otherwise you will have problems with players. #bugabuse
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Ellie
(@Ellie32297229) reported
@JagexSupport Hi, I'm currently having an issue on runescape (through steam) where I'm trying to buy treasure hunter keys but the only option I'm seeing is the double daily keys.
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Quartzom
(@Quartzom) reported
@OldSchoolRS Is the team still looking at invention as a possible skill? I think it could help a lot with some issues like item sinks, gold sinks, and ensuring bosses, monsters, and other pieces of content stay relevant in the future
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Beals
(@i3eals) reported
@JagexSupport i3 0 t was banned for ed bug abuse.. I looked for evidence and it only says jagex moderator comment. he has less astellarn then bsd kills bc I would skip it (48 defence!) but still full complete dungeon runs so I'm assuming this was an error in a mass ban?
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Johnathan Andrew Merino
(@j_merino) reported
@JagexHelpFrost @Liquidhoffpk @JagexSupport Hey there. Im having the same problem. My account was hijacked and I tried all from appealing to changing pass. Is there any way to check the IP ADDRESSES? I’m trying to unban my account! I didn’t even get on it. And I got banned? Do you guys respond to me?