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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (67%)
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Online Play (28%)
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Game Crash (6%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Heidelberg |
Sign in | |
 Scunthorpe |
Sign in | |
 Charlotte |
Sign in | |
 Belo Oriente |
Online Play | |
| Heidelberg |
Sign in | |
| Braço do Norte |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Ann
(@pacific616) reported
@BaronZen_ @JagexSupport Hit up Allenfixx on instagram instead of wasting your time here support won’t help I’ve had this issue before he helped me out
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Justin Kelly
(@Halcyfire) reported
@OldSchoolRS Just updated the iOS app and for some reason it won’t give me the digital keyboard to type in my info to login. But it gave me a saved option to do it on my phone.
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Off the
(@Allokazam) reported
@OldSchoolRS Are you aware of a issue where players are getting banned for using runelite?
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Thomas Miller
(@ThomasM94701340) reported
@OldSchoolRS hi all, does anyone know when the issue with the mobile client lagging will be sorted, it’s unplayable & logs out? never had a problem before. Problem been going on almost 24hrs! 😒
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Swat
(@Hi_Im_Swat) reported
@OldSchoolRS No problem at all and no issues to report. Have a good weekend.
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crèche
(@OluwafemiGbade1) reported
@ZCotaj @JagexSupport I had similar issues a week ago and the support system couldn’t get it fixed but I was fortunate to meet #allenfixx on instagram he helped me fixed it you should send him a message
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HUISY🇨🇦
(@Huisyy) reported
@formernub @OldSchoolRS It's just you bro, I have 0 lag on mobile I just checked this minute, maybe reinstall the game
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🌞Summer of VERF IS A RACIST🏝️
(@modashismydad) reported
@OldSchoolRS fix the login servers
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Mark de Groot
(@Mark_deGroot) reported
@OldSchoolRS I don’t see the woodcutting respawn timer anymore, my settings seems good. Are you aware of this issue or how can I fix this?
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Ann
(@pacific616) reported
@TabyLyne @JagexSupport @RuneLiteClient Send a message request to #allenfixx on Instagram he will help you out I’ve had this issue before and support couldn’t do ****
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crèche
(@OluwafemiGbade1) reported
@TabyLyne @JagexSupport @RuneLiteClient Hit up allenfixx on instagram he’ll sure be of help he resolved this same issue for a friend last week
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drew+
(@visualize77) reported
@JagexSupport i get an error saying "your account has been involved in serious rule breaking." but i have an accepted appeal on my account and I still can't sign in. help me please ign ttvdrewplus8 please help
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🌞Summer of VERF IS A RACIST🏝️
(@modashismydad) reported
@OldSchoolRS fix the login servers
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QueenT
(@t_o_b_e__) reported
@ramon_lokken @JagexSupport Hit up allenfixx on instagram he’ll sure be of help he resolved this same issue for a friend last week
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RuneMastaFro
(@RuneMastaFro) reported
Oldschool Mobile has crashed on me 4 times when i teleport this morning and i lagged to about 8 fps doing tears of guthix. Is it me or server problems? Mobile is unplayable at the moment. World 305 Samsung galaxy s20 ultra 5g if that helps. @OldSchoolRS @Jagex @JagexSupport
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Mod Ash
(@JagexAsh) reported
@Lewis_Oliver_st I hadn't heard of the Support team hunting people for that. If you run into trouble, they're JagexSupport on this platform.
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Deniz Yezer
(@denizmericc) reported
@JagexSupport @JagexAsh Hello, my account is being locked every month and I can't login. I have to recover my account all the time and this time it doesn't let me. Why don't you have regular customer service and I have to write here all the time about the same problem?
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Former Nub
(@formernub) reported
@Huisyy @OldSchoolRS No it's not just me. Check the responses to jagex having 'fixed' an issue yesterday. Several others are experiences heavy frame drops. I've reset client 5+x, disabled/ enabled internet, and all other standard diagnostics. It works for about 2 mins until it's just leggy as ****
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Meltmygpu
(@meltmygpu) reported
@JagexSupport I’ve reported it via your bug report function, but there’s an issue on mobile with ore and tree respawn timers. The game will randomly drop to 4-5 fps when they are turned on, although it happens more in mining spots, it also just happens anywhere.
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darker
(@musa_mallamawa) reported
@TabyLyne @JagexSupport @RuneLiteClient No positive response will come from their support I can bet I got mine fixed by #allenfixx on instagram when I had this issue you should send him a message request right away
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BrownBearYe
(@BrownBearYe1) reported
@OldSchoolRS Fix your garbage *** servers. They're so god damn bad on the German servers and its been like this for ages.
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QueenT
(@t_o_b_e__) reported
@TabyLyne @JagexSupport @RuneLiteClient I had similar issues a week ago and the support system couldn’t get it fixed but I was fortunate to meet #allenfixx on instagram he helped me fixed it you should send him a message
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OSRS highyo
(@OSRS_highyo) reported
Forcing players to turn "accept aid" on to accept a clan chat invite is ridiculous.. Many new players don't even know about "accept aid". I've also had instances where people think it's a lure. FIX CLAN RECRUITING #runescape #osrs @JagexKieren @JagexRoq
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OSRS highyo
(@OSRS_highyo) reported
Forcing players to turn "accept aid" on to accept a clan chat invite is ridiculous.. Many new players don't even know about "accept aid". I've also had instances where people think it's a a lure. FIX CLAN RECRUITING #runescape #osrs @JagexKieren @JagexRoq
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crèche
(@OluwafemiGbade1) reported
@telfunas @JagexSupport I had similar issues a week ago and the support system couldn’t get it fixed but I was fortunate to meet #allenfixx on instagram he helped me fixed it you should send him a message
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drew+
(@visualize77) reported
@JagexSupport i get an error saying "your account has been involved in serious rule breaking." but i have an accepted appeal on my account and I still can't sign in. help me please ign ttvdrewplus8
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Tabytha Lyne
(@TabyLyne) reported
@JagexSupport My account was banned for unauth client and I've done nothing but use quest helper in @RuneLiteClient for the last few days. I'm not sure if there's a problem with it detecting the auto screen markers or the bank option, but this is terrible. Please help!
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MeatBrah
(@Seipmaerc) reported
@OldSchoolRS Amazing OSRS releases another stupid *** little puzzle hunt but can’t just fix their ******* game
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Nors Clan
(@cmnors) reported
GaiusNora: ❗ Service Alert: Aug 11, 11:15 Game Time❗ We are currently aware of an issue preventing players connecting to RuneScape. We're on it. If you are in-game and wish to continue playing, please do not World Hop or log out while this issue is active.
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Nerdz
(@Nerdz17893828) reported
@JagexSupport Hello I am trying to pay for a new membership subscription on one of my accounts and it just sits there forever loading once I hit the pay option on my check out cart. Have tried on my mobile and a different newly installed browser. Is there an issue atm?