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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (65%)
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Online Play (29%)
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Game Crash (6%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Belo Oriente |
Online Play | |
 Heidelberg |
Sign in | |
| Braço do Norte |
Sign in | |
 Saint John |
Game Crash | |
 Valencia |
Online Play | |
 Redwood City |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Bob Jhom
(@rangermandk) reported
@JagexSupport hello is it possible that U could contact me through email as I'm still having Trouble with being hacked
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maria
(@mariaria14) reported
@AmannamedHeath yeah but downloading runescape is clearly not a solution to her problems is it, and guys often don’t actually give real/good solutions, so then it’s not really a solution… venting about it can be a solution in itself bc it can help you realise the issues at hand
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Ceppz
(@CeppzCeppz) reported
@NekotineXD I havent been able to buy Runescape GF, can I buy your service of being my Runescape BF/GF?
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kai 🏴☠️
(@painted_violet) reported
@JagexSupport yeah, about this - where are the on screen steps to add a login email? i can't find anything about it.
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ryan
(@KobeBasedAF) reported
@Jagex @OldSchoolRS for the love of God please rework Barbarian Assault its 2022 and the only reason anyone does it is for the Torso and you guys don't see a problem with that?
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Wolfenheimm
(@Wolfenheimm) reported
@JagexSupport is it normal to have an account with a google email, with its own password - and another account with the same google email but signed in using the google login option? I got confused and bought membership on the wrong account :(
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kai 🏴☠️
(@painted_violet) reported
@JagexSupport okay. i'd like to delete an account associated with an email address - i'll call it Main Email. i don't use that runescape account. however, i've also got another account that i login with via steam. the login email address used for this account is a subsidary of Main Email. [1]
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Kenny
(@Kenny94447942) reported
@OldSchoolRS broken game, so much faults
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Jukebox Jesus
(@Jukebox_Jesus) reported
@JagexSupport Tried enabling cookies, popups, ads, etc. in default browser, and enabled all permissions in the osrs app, still doesn't open the redirect to login.
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Jukebox Jesus
(@Jukebox_Jesus) reported
@JagexSupport This didn't help whatsoever, my account is not disabled, I know all the credentials and even the authenticator. In the mobile app on my phone, when I click "Continue With RuneScape Account" the redirect to login page Doesn't Open. Would this be due to a browser setting, the app?
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Bobakanoosh
(@Bobakanoosh1_) reported
Twice now my username "Bobakanoosh" has been blocked by platforms when trying to register (Playstation and Runescape). Apparently "boba" can mean "***********" in some languages, and "baka" means "idiot" in japan. What a joke that either of these are blocked, never had issues b4
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Cloves
(@ThatGothLady) reported
Realizing now it's a good thing I never had access to Runescape mobile when I was a teen, it was bad enough I'd try to login to RS on library computers lmao
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Pioneer
(@PioneerJ6) reported
@jeremywkelly07 @JagexSupport I had this problem and solved it check my recent tweets, is your email a gmail?
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kai 🏴☠️
(@painted_violet) reported
@JagexSupport would you be able to delete a runescape account associated with one email address if another account (created via steam) has its login email address as a subset of the first address? or can i please email to explain it better cause i don't wanna lose my progress
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•εℓ ƬαcƗ*̩*̩cσΘ
(@bookthe12) reported
@JackCole18 @JagexSupport Text @cenhaticol now to fix your account immediately
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JPJ
(@JackPotJ7) reported
@OldSchoolRS @JagexSupport Been having issues on Android Mobile App. I've been disconnected a number of times today out of nowhere, doesn't even lag, and it logs me out in the process.
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Slapmasta
(@Slapmasta_) reported
@JagexSupport any plans to fix this issue? I need to delete a registry key every time my client closes on the wrong screen.
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Skint - Banker of Goblin Town
(@MyCryptoBurner) reported
@iamDCinvestor Dont think the problem has to do with nfts specifically tbh, runescape and wow have been doing it for years but its still not quite right
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robin granlund
(@obbaish) reported
My name is b00b1z, you gotts fix this. How can u even get banned for botting on mobile? I play on your app? @JagexSupport @JagexSupport @JagexSupport
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Braided Asshair
(@Lucky_Pies) reported
@JagexSupport I have a account i've connected through facebook I want it to get changed to another email. Problem is though i cant access my old mail since its inactive and i dont have access to it anymore. and i can prove the ownership of this account by any information needed.
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•εℓ ƬαcƗ*̩*̩cσΘ
(@bookthe12) reported
@JackCole18 @JagexSupport Try @cenhaticol now to fix your account immediately
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kai 🏴☠️
(@painted_violet) reported
@JagexSupport if i want to get rid of the rs account associated with Main Email, what will do to Email 2, because that's the login address to the rs account i use? will that delete the rs account i DO use as well? i've been going in circles here, do any help would be appreciated.
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Menno
(@Menno06016628) reported
@JagexSupport Dear Jagex, Its been more than a year since my ironman got banned I'm currently struggling with mental issues. The psychologist has told me that I should fill my day with something I enjoy. Can u please help me with 1 last chance? kind regards Menno IGN: Befkoning
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Dark Eggs
(@eggs_dark) reported
@JagexSupport LMS is bugged. A pvp game is awarding points to palyers that dont particiapte, but hide the entire game. fix it?
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Christy
(@huwishmuwish) reported
@JackCole18 @JagexSupport Sorry about that I had same issues with my account when they banned it and had to contact Turbohacks on instagram he recovered my account in few minutes.
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robin granlund
(@obbaish) reported
@JagexSupport garbage ******* company, hooooooooow do i get banned while playing on mobile? Im useing ur osrs app... plz tell me what 3rd party software and other stuff i can use while on the osrs app on the phone. Take away this ******* ban and fix your **** system.
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Lucent Brood Cheek Clapper
(@DaddyTankey) reported
@JagexSupport I just realized I read the first section wrong and put in the email that I don't have access to as the contact email. I thought it asked for the login email. I resubmitted the recovery with the correct one, thank you.
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Jukebox Jesus
(@Jukebox_Jesus) reported
@JagexSupport Also, I was always able to login from my phone just fine before, like a couple weeks ago it was working.
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Be Happy∞😁
(@FaceSmiley1) reported
@JackCole18 @JagexSupport I also encountered similar issues support service were just useles @Lord_tecc helped
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Casey Garner
(@fasevoka) reported
@JagexSupport hello, I’ve been having trouble replying to the email about my bond transfer. I did what the email told me to do and when I respond to move forward I get a email saying it didn’t go through