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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (70%)
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Online Play (25%)
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Game Crash (5%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Sign in | |
 Upton |
Sign in | |
 Heidelberg |
Sign in | |
| Scunthorpe |
Sign in | |
 Charlotte |
Sign in | |
 Belo Oriente |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Kevin✝️❤️
(@DinhoWaveJr) reported
@travist120 @JagexSupport I also got hacked, contacted support service and they couldn’t do anything...But @Meektools on instagram helped get my account back💯
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Osrs Ironposting Account
(@ironposting) reported
@OldSchoolRS The level of hate over a simple f2p update is ridiculous. I'll definitely be checking it out, despite the only item of use to me is the hammer. If you're part of the "f2p community" and have a problem with the exp rates, just don't engage with it. Do the quest and leave. Simple.
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Smorg Games
(@Smorgy_boi) reported
@JagexSupport I did, and all I was able to get was a password reset link. My issue is with an authenticator and a university email who's "web protection" is delaying the disable email too long for the link to be active. Is there some other way I can work with a support member directly?
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Quinntendo
(@Quinnathin) reported
@Jonathan_JSVP @JagexSupport Just give up bro. Their customer service is automated responses and they do the opposite of help people.
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Frostmangle
(@frostmangle) reported
@HazletonKen @JagexSupport Tbh I don’t even play osrs anymore, they took so long to fix the bug I switched to wow classic
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heather boughton
(@lillady8382) reported
@JagexSupport I had this problem before but it was an old account. This is my main I use every day and have ALL the info for and you guys make things sop damn complicated all the time. I just wanna change my damn email.
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OrangWuTang
(@Orang_Wu_Tang) reported
@TheRealVazela @OldSchoolRS It has a couple of members additions but is heavily F2P, what specifically is your issue?
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heather boughton
(@lillady8382) reported
@JagexSupport So im trying to switch my emails to my new email and it keeps denying me for some reason. I have the only 2 passwords I have ever used and the date that I made the account/last way it was paid for/service provider and keep getting denied.. you guys really amaze me
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AUTUMNELEGY
(@AUTUMNELEGYRS) reported
@OldSchoolRS main problems: that mace is better than rune scim. 4 higher str bonus. you give us xp rates at the level required to unlock these methods. what about at higher levels? many players train to 99 or 200m in f2p. way too much stuff. don't turn the whole f2p meta into one cave.
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Umbrel
(@Umbrel48) reported
@OldSchoolRS When. Is. iOS. Crash. Fix. ... look at the adjustable dead space, that appears to be the cause.
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Santi
(@santiag63816932) reported
@JagexHelpFrost @JagexSupport hey, yes im 100% using the correct login name so thats not the issue. as i said i can log in into the account, also i remember the actual password, i just no longer have the authenticator
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Jmac
(@Jmacsummers) reported
@JagexSupport Totally understand all that. But this ban was made with no evidence to even see why it would be banned. I would like to know why the hackers went through so much trouble to hack and try and sell my account. I made videos during this time. I have proof I was focused to max
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AHEM
(@TheNestorito) reported
@Drag_Blood frfr! I can’t even keep myself entertained with runescape because no power and no cellphone service :(
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RS 213
(@RS_213_DMM) reported
@JagexSupport your email server is down, please fix :)... :).
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TrannysRUINEDosrs
(@TDosrs) reported
@Shark_0wns @BellisOSRS @OldSchoolRS Fix the escapes, increase the timer. It is not really singles when you can freeze+wall hug so your buddy in ancestral can attack your opponent
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Ronald J. Fart
(@realRonaIdFart) reported
@OldSchoolRS Seems like an update aimed towards helping ironmen as per, wasted Dev time could be used to fix the wildy sooner, it deserves love now not in the summer and beyond more likely
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✩Princess Barbie✩
(@MissWendyMiller) reported
@JagexSupport Once again, let me explain my issue. I created accounts 15 years ago that I know my password to. I have logged into them a few times every few years. I got mobile a few months ago and I used the same username and password that already existed, it basically reset my old accounts!
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Is It Fox?
(@isitfox) reported
@Its_ArcoTTV @MillenialsUnite I can meta game the fun out of any game given enough time. That's not a problem with Runescape but just playing games in 2021. Runescape just sees a large amount of people trying to be efficient since everything takes a long time.
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Jhon montolla
(@Jhonmontolla2) reported
@JagexSupport You don't understand, I mean, they banned me for no reason and even so they can't help one, what kind of service is this?
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✩Princess Barbie✩
(@MissWendyMiller) reported
@JagexSupport I’ve been sent many links in this chain if you care to look. All they do is send me helpless info. I need to know how to log into my OLD accounts that I KNOW MY PASSWORD AND LOGIN TO. Mobile is what messed them up. It merged my old account into the new one...
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DumpstaDuckDave
(@DumpstaD) reported
@JagexSupport also I’ve already appealed the ban and was met with a nice middle finger back to me with no review. You can see if someone logged in from a wrong ip. Sounds like some automatic programming out denied appeals. Clearly I’m not the only person with this problem. FIX IT
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𝟟𝟛𝕀ℚ♣™- φ
(@Iron_73IQ) reported
@DTheperfectg @DarzOSRS @JagexSupport I'm more curious as why people refer to it as integrity than the reasons they bring up the issues. . . Using 'integrity' makes no sense to me like legit unless my understanding of that word is way off it just doesn't add up. . .
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Jeremy🔥
(@scapefuel) reported
@FutureMcGuives @RuneScape @Umbreu2 good friend of me made this to troll me, having client issues for 4 weeks + now, only thing runescape says is ''please submit a bug report to help us inevstigate'' before they go full ignore mode :/
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Genesis Glads The Fish
(@rippinlips22) reported
@Livey_ @OldSchoolRS Exactly. Gotta make use of the people on the payroll. Def way more constructive things they could be doing. Dead content for mains and broken content for f2p nerds. For 0 reason aswell. Over it at this point
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Sandytater
(@imMetalPotatoe) reported
@RuneScape this is yall problem. example: 75% lamps and stars, only a select few get it then yall change it. its almost like yall are playing the game and making yourself top dog
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Ozzie
(@Ozzie34730788) reported
@JagexSupport Also another red flaq when ones login changes like that have they managed to get comp cape/quest cape/certain feats from that I.p address, is it comprisable to what they achieve on there registered I.p etc? I would b more than happy to dm usernames
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TrilL
(@Trillho_use) reported
@imMetalPotatoe @RuneScape Idk man, sounds a lot like a you problem. The oddments sale changes every day at 00:00 Game Time, and at every weekly server update. If you want the sales, be sure to log in and check the store 🤷
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hernani
(@hernanicsgo) reported
@JagexHelpFrost @JagexSupport Okay it was the login name, I instead used my email and it worked, thank you very much! :)
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Cameron Clarke
(@cc91z) reported
@JagexHelpFrost @JagexSupport Ok, I’ll have to try a different browser later. I’be got that error using my computer & phone so I’ll try again later. I appreciate it.
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Cameron Clarke
(@cc91z) reported
@JagexHelpFrost @JagexSupport I’ll have to wait until tomorrow to be able to log back into the game & have access to the RuneScape forums again. Is there a place to go when I’m able to have access again to voice my displeasure with customer service & maybe appeal my ban or can I still not appeal after?