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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (68%)
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Online Play (26%)
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Game Crash (5%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Sign in | |
 Upton |
Sign in | |
 Heidelberg |
Sign in | |
| Scunthorpe |
Sign in | |
 Charlotte |
Sign in | |
 Belo Oriente |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Austin
(@gapa22_) reported
@Zurokulite @JagexSupport My account got banned few days ago as well and every step I made to get it back did not work. I got in touch with #kelvtoolz on instagram which he helped to resolve my account issue. You should probably check him out
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Gabriel Doler
(@GabeDoler) reported
@JagexSupport Is Mobile down during this? I am on the east coast of the USA but it won’t let me sign in to even choose a world. Whenever you hit sign in it resets.
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Timo36zs
(@timo36zs) reported
@JagexSupport I have waited over a month now and responded straight away to the email received by Mod Marcel. Please look into it as there are 100s of people who you've just ignored with the same problem. This is absolutely unacceptable for Customers who put time, effort and money.
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MonkeyNips
(@monkey_nips) reported
@JagexSupport still havent received my membership code from the November outage. Nothing in account message center and it's impossible to contact you through official support channel.
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Baldnaldo 💎
(@Tottenyaman) reported
@FrankRindleReal @MmaFanBoiiLol @OldSchoolRS It was a statement. There wasn’t even a question mark. You’ve portrayed yourself as one of the fundamental issues to games like this. Toxic abusive and hateful. I hope life is better to you from here because clearly you’ve been damaged through your life.
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AdriianFTW
(@AdriianFtw) reported
@OldSchoolRS Anti cheat team… we need coin pouches… Meanwhile PvM bots with 10,000+KC… no issue. Holy **** the hypocrisy of their idiocy never fails to surprise me.
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ilovestephayson
(@mdabesamis) reported
@WookieBread @JagexSupport My account was hacked days ago and the help team could not help on the issue, but i was referred to Cyber_recovery12 who help me to recover my account immediately
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star
(@starrdiver) reported
@himorogiri Really because ESO made it work well. RuneScape made it work well. WoW made it work… ok. In eso when a new expansion drops that’s the new starting zone. Very narrative driven game. Linear even. If it would be a problem in XIV it would be because of bad writing.
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Tim Nice
(@TimDN1ce) reported
@RuneScape I cannot login.
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Work Lol
(@WorkLol1) reported
@wdormann This is a HUGE issue for RuneScape players as there is a super popular 3rd party client (RuneLite) and it is incredibly lucrative to hack and sell RS gold. It's weird to me that the OP was so heavily targeted though - was it just the opportunity the victim gave?
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Austin
(@gapa22_) reported
@RichRS07 @JagexSupport My account got banned few days ago as well and every step I made to get it back did not work. I got in touch with #kelvtoolz on instagram which he helped to resolve my account issue. You should probably check him out
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Jonathan Morris
(@Jonatha24054011) reported
@JagexSupport i am having a problem with walking emotes soon as i log out they reset
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Mike
(@Mike25395268) reported
@crazylittleglow @JagexSupport no like i said, I GOT MY ACC BACK 3 days after without any problems. the problem is that my account keeps getting locked by jagex for the reason suspicious behaviour. hella annoying and there is no reason to lock my account every day. my acc is secure now. i removed the keylogger
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Upwarez.eth
(@SBoiyee) reported
@elliott22197181 @JagexSupport Text @kawasandistro regarding your account issue, to fix it immediately
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Mike
(@Mike25395268) reported
@zxv098876zxv @crazylittleglow @JagexSupport there is no need to recover bro.. i got my account back without any problems. the problem is that jagex keeps locking my account coz of suspicious behaviour for no reason. i reinstalled my pc so the keylogger got removed. and i changed all my security on the acc so its safe now.
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John Samuel
(@Johnnywill0100) reported
@youaresodone @JagexSupport Account disabled is usually as a result of violating terms and conditions but if you think you’ve not broken any rule and was banned by mistake,send an inbox to @denny_cyber on Instagram for quick review and assistance.
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AdriianFTW
(@AdriianFtw) reported
@Malcs321 @SaniOSRS @OldSchoolRS Do you know how mouse scripts and macros work? Thieving bots are farrrrrre less of an issue than PvM bots.
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Upwarez.eth
(@SBoiyee) reported
@bdllhm73488411 @JagexSupport Text @kawasandistro regarding your account issue, to fix it immediately
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John Samuel
(@Johnnywill0100) reported
@bdllhm73488411 @JagexSupport Account disabled is usually as a result of violating terms and conditions but if you think you’ve not broken any rule and was banned by mistake,send an inbox to @denny_cyber on Instagram for quick review and assistance.
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عبدالله عصام
(@bdllhm73488411) reported
@JagexSupport I opened the game today to find that I was permanently banned because of real trading, and this never happened, so I hope that you will fix the technical error because I do not want to lose my account. Plz
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Austin
(@gapa22_) reported
@dannyle25546415 @JagexSupport Write a complain to kelvtoolz on Instagram about your 2fa problem because my own sister also playing with me got that issue on her account and she can't access her account, it was that dude on Instagram that helped us to deactivate it, he can also reset it you want.
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Apparition 👻
(@IndieIndica__) reported
@RuneScape I also cannot log in :/ I tried to go through the proper channels of the support center to report this issue, but there's no option for this kind of issue under "can't log in?"-- Please update us on when we can log back in, especially considering this was not part of your plan.
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tek
(@zxv098876zxv) reported
@BeletMirkelam @JagexSupport I advice you explore the services of kelvtoolz on instagram regarding your issue because you won’t get any response from customer service
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mohh
(@mohammed_Q1143) reported
@NHbbnl @JagexSupport Why not try #kelvtoolz on Instagram they can fix issues like that.
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Austin
(@gapa22_) reported
@Mike25395268 @crazylittleglow @JagexSupport Why not try #kelvtoolz on Instagram they can fix issues like that.
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mohh
(@mohammed_Q1143) reported
@Mike25395268 @crazylittleglow @JagexSupport I had similar issues but had it rectified by #kelvtoolz on instagram, you can try him, his the only viable option you got
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Luf
(@LouffeVC) reported
@naffykins @RuneScape People want to avoid saying it, but the game client is being selectively trash since the Wilderness update. Used to have absolutely zero issues beforehand and now it is a mess. Makes me miss the reliable, functional, Java client.
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Masher
(@MashOsrs) reported
@MikkelYesin @JagexSupport @RuneScape Sounds like a pc issue not a jagex issue.
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adam ho
(@abz1nth3420) reported
@RuneScape Unable to login to the menu to even choose a server..after selecting SSO login it freezes and eventually refreshes back to login. Happening with multiple accounts.
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Ydha Soto
(@SotoYdha) reported
Just want to run and keep on running. But that will not fix anything, boooooooo lOl. #tuesdayvibe #life #runescape