RuneScape down? Current status, problems and outages
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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Problems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
- Sign in (73%)
- Game Crash (13%)
- Online Play (7%)
- Glitches (7%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 New York City
|
Sign in | 8 days ago |
|
San Francisco
|
Sign in | 17 days ago |
 Manchester
|
Sign in | 17 days ago |
|
Urbandale
|
Sign in | 23 days ago |
 Sydney
|
Sign in | 1 month ago |
|
Upton
|
Sign in | 1 month ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Derick (@saintsigha) reported@CubbosO @JagexSupport Dm @movicyberhelp ASAP he help me solved my problem when I have similar issue with my locked account. His good and fast.
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carl gee (@carlgee10) reported@JagexHelpFrost @JagexSupport That is the problem. I receive an emails to reset passwords etc. but when I select to reset the authenticator no email ever comes. I’ve tried so many times and still nothing…that is why I am seeing if you are able to manually send it to me, thanks.
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A Brown (@theonlyajb) reported@JagexSupport Hi, I requested help from you yesterday and didn’t get a reply? My issue still unresolved. Reply please. Thanks.
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Cubbos (@CubbosO) reported@JagexSupport Okay, so I did do that yesterday. My problem is still that it is emailing the recovery response to my email attached to the acc, which I don't have access to. Is it possible that you can forward that email to the account registered with "xIron Cubs"? It's my ironman account
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mark (@mark22157) reported@RSkarulskis @JagexSupport Dm @movicyberhelp ASAP he help me solved my problem when I have similar issue with my locked account. His good and fast.
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Derick (@saintsigha) reported@RSkarulskis @JagexSupport Dm @movicyberhelp ASAP he help me solved my problem when I have similar issue with my locked account. His good and fast.
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Jazzy ~ Jasmine ~Kiwiness (@Ms_Kiwiness) reported from Christchurch City, Canterbury@JagexSupport everything time I open my client and hop I to a world it blank screens even on mobile. How do I fix this? I've tried everything unistalling and reinstall and nothing works. Help me!
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no mans land (@Opusno35) reported@JagexSupport @PauliusKazlaus9 any solution for error code 15? I dont understand whats going on, I am losing my bond
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Kosis (@KosisRs) reported@JagexSupport Broke my phone, I cant access the authenticator to my runescape account. I don't know what the registered email is and I cant recover the account even with the same address throughout the history of the account/current login details/payment details dating to 2016.
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Ian Blanchard (@PhantomPainn_) reported@JagexSupport Need help getting back into my account , Had the account for over 10+ Years but The email is not active and I can not get it recovered. Phone that has my authenticator is broken and so I cant log in. #RuneScape #OSRS #SpacePunks
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Pepi (@yourtoothperry) reported@JagexSupport hi I need help with my account... I couldnt login my main anymore bc my phone that has the authenticator for it broke. And unfortunately i couldnt open my email addresses as they're requiring my old phone numbers which I dont have with me anymore. :(
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no mans land (@Opusno35) reported@RuneScape I am receiving error code 15
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Lina Johnson (@Lina7975) reported@The_Poul_Tree @JagexSupport I had a similar hack/hacked problem with my account until Hackwizards1 on Instagram helped me recovered my account
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no mans land (@Opusno35) reported@JagexSupport I am trying to login to my RS account and am not able to, I keep receiving error code 15, and I have tried everything. Because of this, I am unable to link my account to my email - I hope I wont lose any char data
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Andrew (@Bloodyreap) reported@OldSchoolRS hello I have gotten this weird error I’ve never seen, it says access denied error 15. I would post a pic but it has my IP info. Did I do something wrong?
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orange loves soojin (@friendlypuppyy) reported@JagexSupport PLS FIX UR ******* DEATHLESS RELIC. THERE’S SO MANY BLOODY BUGS LATELY???
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PATAL🇱🇷 (@walimore66) reported@TomHigson @JagexSupport I had a similar hacked problem with my account until thomas_jack02 on Instagram helped me recovered my account
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orange loves soojin (@friendlypuppyy) reported@JagexSupport I’ve submitted a bug each time THERE’S ACTUALLY A BUG AND THERE’S ALWAYS NO RESPONSE LOL. You guys don’t even read and fix issues, get gud
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Chewyslayer (@Chewyslayer) reportedHey guys I will be live in a lit bit. I just got on my @OldSchoolRS account and my bank organization was driving me nuts so I had to fix it.
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Derick (@saintsigha) reported@dsboy70 @JagexSupport Dm @movicyberhelp ASAP he help me solved my problem when I have similar issue with my banned account. His good and fast.
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Rayu (@Rayummie) reportedHello, I'm waiting since 02/Aug for support, I just want to delete an account, to free my login email, so I can start a new fresh account, could you help? Thanks @JagexSupport @OldSchoolRS
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Ken Hazleton (@HazletonKen) reported@JagexSupport not causing problems, just wanted to know if that's normal, phone and pc don't show the same info
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Alex walley (@Alexwalley6) reported@JagexSupport I am still having trouble disabling my Authenticator on an account I pay for so I cannot log in on my computer. It is not sending emails to my registered email that pays for the account. It is not the same email as the one it’s under since it is a second account
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Basel (@Basellgha) reportedi have a problem disabling my authenticator,when i got a new phone,i had to format old iphone without transforming the old google authenticator,tried to disable it by using email,when i recieve the disable message it appears as a suspicious message and expired link @jagexsupport
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orange loves soojin (@friendlypuppyy) reported@JagexSupport WHY IS THE DEATHLESS RELIC NOT WORKING PLS FIX UR ****
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mARK james (@markjames20441) reported@Shmilly12345 @JagexSupport I faced similar problem, and the support team never responded until I finally got help from @techexpert202 on Instagram, he’s a complete genius text him for help pretty sure he can help you out regarding this issue contact him immediately
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Andy Marsicano (@AndyMarsicano) reported@JagexSupport Well as you know, Jagex has the worst customer service in the world. Thats why I came to Twitter. I wanted to try to get in contact with an actual human. The only way you get any kind of response from Jagex is thru social media. Thanks for your MASSIVE help and understanding 🤯🤢
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AleaIactaEst (@Obey_IR) reported@JagexSupport hey jagex. I've been back on #OSRS for a bit now and I've noticed the bot infestation. this wasn't a problem back in the day when there were random enemy events like swarms, shades, or rock/tree spirits. any chance you can bring them back to cleanse the bots away?
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Medio Trópical (@MedioTropical) reported@SwearingerJason @JagexSupport I had a similar issue with mine yesterday, it was rectify for me through the help of @techshine0 you can contact them for help
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mark (@mark22157) reported@CubbosO @JagexSupport Dm @movicyberhelp ASAP he help me solved my problem when I have similar issue with my locked account. His good and fast.