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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (71%)
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Online Play (21%)
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Matchmaking (7%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Redwood City |
Online Play | |
 Sumaré |
Sign in | |
 New Plymouth |
Sign in | |
| Peoria |
Sign in | |
 Cardiff |
Sign in | |
| New Plymouth |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Jack
(@SimplyKarmaa) reported
@RuneScape Can you fix the social aspect of the app, messaging on the app is tragic and cuts out half of your message. Turning pm on/off in chat settings doesn't work correctly either. Half of the features on the app are cosmetic or what
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Reid McLain
(@ReidMMcLain) reported
They should fix ice demon at chambers of xeric so that dark demon bane does max damage similar to fire surge @JagexAsh @jagexhusky @oldschoolrs
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Erich Moeller
(@Soulcoffr) reported
@ImGumehKid @RuneScape I’m having the same problem on iOS. “Done” button does nothing.
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Thomas Carter
(@TECHCARTER91) reported
@RuneScape Can you just confirm if actually creating a character is also the issue? The ‘done’ button for example?
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Robert Desmond
(@RobertD49732603) reported
@JagexAsh @Jagex @JagexSupport is it possible to email me or at least somehow message me privately and i can provide you with the emails linked to the accounts and passwords + login details. they all got taken when the locked accounts happened. please look into this as its weird af.
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Mike Long
(@MikeLong916) reported
@RuneScape anyone reporting issues with being unable to move past character design? When I press “done” nothing happens. I’m on iOS.
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Joneszzy
(@Joneszzy1) reported
@RuneScape done button not working app has updated twice now.
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Twentyside
(@_Twentyside_) reported
@kagetrips @RuneScape This is the same issue I'm running into when trying to log in.
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nate:)
(@ImGumehKid) reported
@RuneScape i’m also having a problem the done button on the character creation screen seems broken.
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Marcell Da Sh3ll
(@MarcellDaSh3ll) reported
@RuneScape Does this involve the error 403 that I’m getting when loggin into my google account? I’m very excited
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Catherine Southwell
(@Kitten1806) reported
@JagexSupport I'm trying to get a refund for a payp membership that I haven't used but I can't log in to my runescape because I have forgotten my password and when I try reset it an error comes up. Do you have a contact number instead of being sent round in circles please?
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Mod Puppi
(@JagexPuppi) reported
@EmmaKittyO @JagexSupport Hello. Unfortunately the player support team may be dealing with a substantial amount of issues. What sort of problem are you experiencing?
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TREV.exe
(@scopelessgaming) reported
@JagexSupport today I attempted to login to my account on the new iOS mobile app and it created a new character and I now have no access to my original account. Please send help
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Maber ☺️
(@maberlyofficial) reported
@RuneScape My keyboard pops up whenever I log into the game. Not sure if it’s already been reported or if it’s just a me thing. Not a big problem but kinda annoying.
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jesse harrison
(@jesseha13958070) reported
@IncredibleSerg3 @JagexSupport Go inbox Astro_james8 on Instagram he got the best service he is fast and reliable he help me recover back my hacked and banned account
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Cyberfl0p @ twitchtv
(@CyberFl0P) reported
@DuhDuhDean @RuneScape If it says compatible with older IOS you shouldn’t have an issue. If it solely says 14 then yeah you may not be able to.
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Robert Desmond
(@RobertD49732603) reported
@JagexAsh @JagexSupport - is it possible to email me or at least somehow message me privately and i can provide you with the emails linked to the accounts and passwords + login details. they all got taken when the locked accounts happened. please look into this as its weird af.
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xJeNx
(@xslayerkittyx) reported
@Kalv1441 @RuneScape Same problem. Pc and on iPad Pro… it’s been a couple hrs of this. I wonder if anyone has gotten passed that part yet!?
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Joneszzy
(@Joneszzy1) reported
@RuneScape im still stuck in tutorial. Is thereva problem.
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Quenton Clark
(@clark_quenton) reported
@RuneScape Probably a stupid question but I only ask because plenty of games have this same issue.. come to find out it was blocking out iPhone users..
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RelenaRS
(@Chrissy_p0o) reported
@clark_quenton @RuneScape It will take a few days to work out the bugs. I’m sure the great Jagex ninja team is working overtime to get the app rolled out as smooth as possible. Full launch is technically 17th anyways. I’m sure they prelaunched it to get a head start of all the problems.
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sam
(@sam31775930) reported
@JagexSupport Is there a world hop limit in the game again(osrs)? Been hopping a lot and got the too many login attempts message. After I get back in, hopping once or twice causes me to have to wait again.
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Scott Jones
(@Scott2Tall) reported
@JagexSupport This is getting ridiculous. This forum hasn’t been reviewed in almost 8 full months. Do something. You know how trash this makes your customer service look? 135-136-77-66162515
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Suckacockcunt
(@suckacockcunt) reported
@RuneScape @JagexSupport How about you guys make it possible for people to get their accounts back if a phone breaks and they can’t get into their registered email. Because, I’m pretty sure I’m not the only one who has had this problem and you guys aren’t much help sadly. 10year+ accounts. I’m so done.
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Jesse K
(@kagetrips) reported
@RuneScape I'm getting an error 403 rate_limit_exceeded. It's saying something about the app has reached the limit of how many new players the app can have. It's starting to reach out to the developers to ask them to get it increased.
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Thomas Carter
(@TECHCARTER91) reported
@RuneScape Fix the ‘Done’ button on creation!!!! Can’t even bloody log in or do anything!! What’s the point Pre-ordering and waiting this long for it not to bloody work!
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Morena tropicana
(@ledarocha) reported
@Beard101 @RuneScape U can w/ the last option. Bot is not working for me
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Natago
(@NatagoWoW) reported
@RuneScape it won’t let me login, says there’s too many google accounts logged in…. There is a login limit????
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Quenton Clark
(@clark_quenton) reported
@RuneScape Aye so I can create my character but when I click done.. it just sits on the character screen I’ve literally tried everything to fix this
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Exonaut
(@exosrs3) reported
@JimSterling Durability should only exist for economically focused games to maintain in-game progression via valuable drops. Like how all the best **** in RuneScape (Lv70+) degrade to a broken state or nothing, costing money to repair or needing a replacement.