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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (73%)
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Online Play (18%)
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Game Crash (9%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Urbandale |
Sign in | |
 Sydney |
Sign in | |
 Upton |
Sign in | |
 Heidelberg |
Sign in | |
| Scunthorpe |
Sign in | |
| Charlotte |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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larry
(@rebeldecutie) reported
@stoned_jew @JagexSupport I had similar issues a week ago and the support system couldn’t get it fixed but I was fortunate to meet #allenfixx on instagram he helped me fixed it you should send him a message
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Aaron
(@aaronfass) reported
@OldSchoolRS why do polls if you guys are just going to do whatever you want anyway, fix the fang or **** off
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WT_TW
(@WTTN15) reported
@JagexSupport Hello Team Jagex! Kindly asking if i can get any update regarding my issue #4015372 In the email the mod said it will be withing 5 days and today is 5th day and still didn't received any email. So am curious because its very important👀 Thanks in advance !
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Rok Brun
(@whoisrok) reported
@JagexSoffan The only issue I have with this is that everything feels even more cramped than it already is. Runescape has that problem and we should not add to it. Apart from that it looks great.
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Bobby
(@YeezusGhost666) reported
@JagexSupport @Jagex @JagexTwisted Thanks for the response! I bet if it was a billing issue i could get a response
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Jon Lee
(@x1ras) reported
@JagexSupport @JagexAsh Why can't you just tell me whether VPN's are blocked on mobile or not? It's a really simple question and the answer will help me fix my issues myself.
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Ian Thorson- Voice Actor
(@IanSkiverVA) reported
@JagexSupport hey guys. i'm havign some issues with my runescape game. i can log in just fine, but an issue occured when my steam games started crashing, now my runescape game starts crashing in the middle of me playing. i'm not full screen and my graphics drivers ARE updated too
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Tom Reynolds
(@iR3Yx) reported
@JagexSupport Hi, I have tried this again over the last couple of days but I’m still getting the same error?
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Bazz Army 🏴 🦁
(@Bazz_Army) reported
@RuneScape The lack of customer support causes a lot of stress both directly on a personal level and the hundreds of people that talk to me about any number of issues they dont get help with. Pretty unnecessary stresses that have continued for a solid 15+ years
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Barkingdogs
(@Barkingdogs9) reported
@RooK_OSRS @OldSchoolRS @JagexAyiza I see what you’re saying. From my understanding I think that will be coming in the next blog of the quest/boss initial “desire poll” passes. At least that is how it’s worded in the poll rework and I like this more broken up polling more. Let’s see how it goes.
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IceKonijn | Jeff
(@JeffManTweets) reported
@Demonheadge @RuneScape Same issue here.
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Leaverbomb
(@Leaverbomb) reported
@OldSchoolRS Another fix no one asked for... Like every other release. #freeleagues4
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Overload
(@overloadjoke) reported
@d0c047 @JagexSupport @JagexAsh No positive response will come from their support I can bet I got mine fixed by #allenfixx on instagram when I had this issue you should send him a message request right away
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Codi Hunt
(@DevilShoesOnSon) reported
@JagexSupport so what's up with the jagex launcher? i know its in beta and all, but if it goes down every update then you guys seriously have some major work to do its not even communicating with your guys' servers anymore and just errors out
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HobbsBuck458
(@HobbsBuck458) reported
@JackGotel @JagexSupport Hit up Allenfixx on instagram instead of wasting your time here support won’t help I’ve had this issue before he helped me out
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Asagron | Andrew
(@Asagron) reported
@Mining_Guild @Demonheadge @RuneScape When did you buy your membership? I had no problem either and I think it's cuz I bought mine in Feb, this only seems to affect those that got theirs in Nov last year
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Darryl
(@Dazep3_) reported
@JagexSupport Yeah but the issue is I can't remember my registered email address to disable it - Surely there is something you can do, I've paid for membership for ages on this account, I'm the only person to play the account...
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ItsDirkje
(@KatyLipaNL) reported
@JagexSupport Under which category falls this issue?
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ItsDirkje
(@KatyLipaNL) reported
@JagexSupport The issue is that I can view the drops but I cannot claim it.
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Raz
(@razwaz) reported
@RuneScape in Desperate Times there is a section that has voice overs but no dialogue box or text in the chat box. As a deaf player this means I just had to miss out on some of the story of this quest. Please fix it!
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Matthew
(@_MatthewJoy) reported
@JagexSupport @JagexSupport Just to follow up, we tried to make another group with new accounts and the same issue is happening ("Mismatched settings" error + 15sec logout). It's seemingly impossible for us to create a ranked group. #OSRS
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Bobby
(@YeezusGhost666) reported
@JagexSupport @Jagex @JagexTwisted Disgusting customer service
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🖤 𝐍𝖆𝖓𝖆𝖘𝖍𝖎 🖤
(@FollowNanashi) reported
@Demonheadge @RuneScape i have the same problem! dont bother with the nano bot on the contact support page haha, im thinking its because i bought prem in november ... yet i managed to do my prem vault .. makes no sense
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Rok Brun
(@whoisrok) reported
@JagexSoffan The only issues I have with it, is that everything feels even more cramped than it already is. Runescape has that problem and we should not add to it.
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larry
(@rebeldecutie) reported
@daivariux321 @JagexSupport Hit up Allenfixx on instagram instead of wasting your time here support won’t help I’ve had this issue before he helped me out
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Mining Guild 🇦🇺
(@Mining_Guild) reported
@Demonheadge @RuneScape Weird people are having this issue, was able to claim mine with no problems 👀
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Sweety doda
(@vuyolwethudoda) reported
@stoned_jew @JagexSupport Hit up Allenfixx on instagram instead of wasting your time here support won’t help I’ve had this issue before he helped me out
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Fangride | Amascut
(@Fannygirdle) reported
@Demonheadge @RuneScape Having the same issue!
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carlini8.pcc.eth 🧶
(@Carlini8NFT) reported
@NSurf904 @wabdoteth I am getting big Runescape get rid of the wildy vibes. It not only doesn't solve the issue fully, it makes the experience worse for plenty.
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gucci_prims
(@Gucci_prims) reported
@Vulturousstuff @OldSchoolRS Any fix?