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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (65%)
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Online Play (24%)
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Matchmaking (6%)
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Game Crash (6%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Braço do Norte |
Sign in | |
 Saint John |
Game Crash | |
 Valencia |
Online Play | |
 Redwood City |
Online Play | |
| Sumaré |
Sign in | |
 New Plymouth |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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3km/6km
(@3km_6km) reported
@OldSchoolRS I am still not able to login on mobile for almost 24 hours. Says my account hasn’t logged out yet.
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Mat
(@Mat17996964) reported
@JagexSupport @runescape My account "Buying rs gf" just got banned for "circumventing the duel arena cap." I've not staked gp since 2017 and get an automated reply back from my appeal claiming it's been thoroughly reviewed. This is absolutely unacceptable. Please fix this.
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Nick
(@Cosmifall) reported
@OldSchoolRS This is what you get when you work with *********** coding, instead of adressing the actual coding errors you just fix the outcome, which is why every update there is something new thats wrong with an old system
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René Christensen
(@RenChristensen7) reported
@JagexSupport Hi again, I still get black screen, and so do my fiance, never had these problems, something about memory something..aargh 😔Sometimes her computer shuts down, on the opening nxt screen ?
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Ava-mai
(@OSRS_PINK) reported
@MCmatt8513 @OldSchoolRS The reason I asked is because some people are experiencing that problem on Android :)
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no rest 4 me (osrs)
(@MaggieCollinson) reported
@TonyDiorio6 @OldSchoolRS I’m the same 😢😢 not working on iPhone 😞😞
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Guts
(@yuhboi59846334) reported
@OldSchoolRS fix game
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ten aka 🌉tern
(@0x1049) reported
@_r1Ns3_ @blknoiz06 Main issue is the games, those fotm picks were good due to abilities and items, usually in a game like runescape/wow/maple stats are for the most part vanilla with a flavor of maxing just str vs a hybrid str/dex
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Jonathan
(@Torvich212) reported
@Gr8alexander @OldSchoolRS Exactly. An infinite cap is a problem for inflation, just ask the US treasury 😒, and just like most crypto currencies the solution to raise value of the currency is to make a cap or burn the excess. In this case a "tax". The tax removes the GP making the existing gp worth more
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monizelia
(@pantera_lika) reported
@AustinPWare @JagexSupport Exactly what i went through, I couldn’t access my account even after reaching their support service and never got a respond until a friend referred me to #techietask_support on Instagram on I reached them and they succeeded reinstating my account they can help.
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Pea Tear Griffin
(@MistRFissR) reported
@OldSchoolRS why is mobile osrs still not working @Jagex @JagexSupport
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Guts
(@yuhboi59846334) reported
@golden_pleb @OldSchoolRS fix game more
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Josh Skerritt
(@Joshwwaahh) reported
@JagexSupport I have a personal concern with #runescape that the normal support pages can not help me with. Is there a way I can contact a jagex associate about this issue? I noticed there is no live support or direct email I can use
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k
(@DeStille030) reported
@JagexSupport I can not appeal for OSRS stop this bullshit This is customer service? You update the game now i lost my bank and you ask me to make an appeal. My ingame name kut neuker
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Gamer X
(@GamerX1092) reported
@JagexSupport I was wondering if there is a bug or server issue because mobile and even pc games are having issues getting online. Been getting same issues as my friend
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Josh
(@joshlovehandles) reported
@JagexSupport having issues with RS3 on desktop and mobile, home and cell networks. Aware old school was having issues but not NXT?
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sssssss
(@S410000) reported
@JagexSupport I'm having problems with high ping on east coast servers, usually my ping is good but now its really bad.
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KidMafia©️
(@TakeFlight_Papi) reported
@OldSchoolRS Still not working.. cant login and if i do it logs me out
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CFD
(@ConorFev) reported
@JagexSupport is it possible for your workers to make an error while banning accounts, as human error does exist since they are all ‘manually’ checked, as i was wrongly banned, is there anything else i can do, its so funny you wont answer this
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Alex
(@alexx1291) reported
@JagexSupport Is RS3 East Coast experiencing issues? Client loadtime is awfully slow and stuck at "loading application resources" Mac M1 both on steam and Rs3 client dmg
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sarah
(@srslysarahb) reported
@JagexSupport hello, the game is still not working for me. I have tried on both my iPhone and iMac. I do not own a PC. Is there something just blocking Apple devices?
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Dale Krause
(@Dale_Sports26) reported
@JagexSupport i have 5 people on the stone but 5th cant accept charter full and it wont let me save it no error messages or anything.
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X Ichiji X
(@LostThoughts_1) reported
@RuneScape ppl get banned unjustified fix your ban system actually build one
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James Davila
(@Stocks__101) reported
@OldSchoolRS Thanks for update it has taken days to fix we should get rewards every time the game goes down and its not our fault.
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Nedscape
(@ganon95) reported
@Smite_Kiwi @OldSchoolRS Bugs happen sure but just about every update jagex releases has some game breaking problem that makes them consider a rollback. If it were only ocassional problems people wouldn't be so unhappy about it
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Mike
(@SmartContractsP) reported
@OldSchoolRS Mobile still not working, app just redirects to the Play Store which doesn't have an update available for install. Please upload updated version to Play Store.
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Linkmasta 🎄🎁🎅
(@linkmasta2012) reported
Suppose to have someone come in today and do some electrical work to fix these light sockets not working as intended. So I'll be on Runescape later on.
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Bom
(@tshololeballo) reported
@OldSchoolRS Would you mind fixing the mobile app? It only works with iOS, and android is not working.
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Gamer X
(@GamerX1092) reported
@RuneScape Hey just wanted to let you know mobile app is having issues. Any info on a fix?
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Tangle Groot
(@Got_Groot) reported
@OldSchoolRS I wasn't in the beta yet I still can't login to mobile. It forces me to the store page to update but there's no update available. I've uninstalled the app and now can't reinstall pls help