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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (64%)
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Online Play (27%)
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Game Crash (9%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Sign in | |
 Upton |
Sign in | |
 Heidelberg |
Sign in | |
| Scunthorpe |
Sign in | |
 Charlotte |
Sign in | |
 Belo Oriente |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Charles
(@lilnasxgay21) reported
@Mco_180 @JagexSupport I think you should just contact BIDENTECH on Instagram, customer service are not responding, I had to contact them and my account was resolve
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osrsmentors
(@osrsmentors) reported
@Halflunatic7 @Ev1Zu allu back to AA enough of runescape fix that addiction buddy lol
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Stupid_Pker
(@Our_Victims) reported
@Osrsdabatarian @OldSchoolRS Bump please @OldSchoolRS fix this
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Yak
(@Yak70716013) reported
@JagexSupport I just did that and I got a reply saying I was using macro but they don’t understand that I know this now I can login to my account setting but I was not in dec 2020 on this account or my other account it literally has members bought from who knows where I know you can see IP
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david
(@justifiedfear) reported
@Smyth1122 @OldSchoolRS Had exactly the same issue I was helped by a professional hacker called KridCrack on Instagram he got the best service. Text or whatsapp him +14144854707
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Preston Koterass
(@KoterassP) reported
@JagexSupport Thats the thing i have screenshots of transactions and when i got sire pet I have the laptop and galaxy s9 i used to play it on. I just dont have access to the email to find out my creation date. And i cant login to talk to hans as my account is locked.
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GeminiRift
(@GeminiRift) reported
@Josh50358374 @OldSchoolRS Seems like you're the only one with the issue, based on the responses here and the fact that no one else is claiming problems. 🤔
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stephen byrnes
(@stephenbyrnes10) reported
@JagexSupport ive given all the information i have like ive exsplained several times it was created useing my parents email when i was younger i no longer have access to and the old card i use has been replaced just check login ip ull see its mine
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Daniel Super_Awesome_
(@Gimli_irl) reported
@JagexSupport hey I'm trying to make an osrs account and I'm getting "ACCESS DENIED This website is using a security service to protect itself from online attacks." is account creation just down right now?
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nonflammable
(@nonflammable20) reported
@JagexSupport I'm not running a VPN or any new software, in fact had just made another new char a week ago. Using runelite. Tried opera browser vs Chrome. Had someone else try in case I was having connectivity issues. Restarted my PC and only went to that page without opening anything else.
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Judith thomas
(@Juditht26692857) reported
@rsnolifer1 @JagexSupport I recommend ghost_hakks01 on instagram,He's a genius in fixing account problems such as banned account,hacked account, disabled account , blocked account and more Drop a request on IG.
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TheRealNobody
(@TheRealNobody18) reported
@JagexSupport When I log in I keep seeing that I have one unread message, but when I click to see it, I get an access denied message repeatedly. I use Bitdefender. Could that be causing an issue with the website?
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Benjamin Isaiah
(@Benjami67883045) reported
@RyYo333 @JagexSupport my account also got hacked and support service aren't doing anything about it, not until when i was reffered to MA_CRACKHACKER241 on instagram he successfully retrieved my account, he also recover hacked, lost, banned, suspended, locked account, he's legit and reliable.
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michelle wood
(@michelle94258) reported
@FrederikPelosse @JagexSupport Reach out Jackhack-Recovery on Instagram he is honest and reliable also fast in recovery of hacked, suspended,deleted,band,and disabled account,I think he is the best.I got same problem like this he fixed mine
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Thankful Sithis
(@YourMuthr) reported
I feel like one of the problems with RuneScape quests for the past 5 years or so has been that the stakes are always too high. Why does it always have to be the fate of Gielinor itself? I miss those quests where everyone in an entire village was terrified of a level 40 skeleton.
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Carlos Claro ¥
(@CarlossClaro) reported
@JagexSupport How is that possible with no account linked to Steam, 2FA setup on the account, 2FA on email, bank pin enabled. No email from someone trying to disable 2FA, or anything. I'm shocked. Now attempting to login after this tweet, my account is now locked.
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stephen byrnes
(@stephenbyrnes10) reported
@JagexSupport i have all the login info check into the account ull see it isn't logged in for a month or more now but all others linked to my ip have i just need authenticator disabled to play it again which i cant do because you refuse to believe its my account
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Kalfax
(@RSKalfax) reported
@JagexSupport i reinstalled the cache, tried to go high settings instead of ultra, it didn't fix the issue. wondering if it's one of the graphics settings that causes this issue? I've got a radeon rx 6800 with the newest update, but i've had this issue since before the latest gpu update.
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Andrew Khach
(@KhachAndrew) reported
@JagexLight @MarkDissel @OldSchoolRS can we get a fix for the website not letting me create a account?? please?
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Judith thomas
(@Juditht26692857) reported
@Manuel01Villa @JagexSupport I recommend ghost_hakks01 on instagram,He's a genius in fixing account problems such as banned account,hacked account, disabled account , blocked account and more Drop a request on IG.
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LastOneDown
(@LastOneDown416) reported
@OldSchoolRS why for the love of God, can I not login to my account on the desktop launcher for osrs. I just keep getting your dumb "access denied" page
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Betta
(@BettaScape) reported
@runescape @JagexRamen @JagexRamen the pet summon cycle is still broken, and keeps randomly de-selecting pets i have chosen, and adding other pets into it that I didn't select
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Callum Hunter
(@CallumTheHunter) reported
@JagexSupport Just wanted to give a follow up, for whatever reason the authenticator email worked perfectly once it was changed to my gmail! A fortnight of errors finally over!
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Josh
(@Josh50358374) reported
@GeminiRift @OldSchoolRS "Thanks for getting back to us, Mod Ferret here! We have been made aware of some similar reports of this issue and the team are currently investigating. Sadly, we don't have a timeframe for their investigation but I can assure you that they are working on this as we speak. "
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Tee Sean
(@sean_tha_savage) reported
@DJ08190795 @JagexSupport Reach out to litetoolz on Instagram he'll fix it right away. 👍
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Charles
(@lilnasxgay21) reported
@FkCe25730393 @JagexSupport I think you should just contact BIDENTECH on Instagram, customer service are not responding, I had to contact them and my account was resolve
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Liz davey
(@davey5680) reported
@rsnolifer1 @JagexSupport My account also got hacked and support service aren’t doing anything about it, so I contacted Fredrick_hackk on Instagram he successfully retrieved my account, he’s legit and reliable
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Sander Dryvers
(@DryversSander) reported
@JagexSupport you don't have to send me the same link over and over again, I submitted details up to 2012. you guys can check ip's do whatever you guys need to do but no theres an auto deny. tbh customer service sucks donkey *****, a person gets keylogged and loses their account because of it
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Andrew Khach
(@KhachAndrew) reported
@OldSchoolRS @AngelsScapes Can you fix your website before you sell your merchandise? People want to play and you’re not letting them. What a pathetic company
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NeoArch
(@NeoArchYT) reported
@JagexSupport Hey Jagex, just run into a little problem, i got 7 days of OSRS memebership from twitch prime, i had no time to play but i did claim it, it said it will apply on the next log in, fast farward today I log in but didnt get it, could you help me out please?