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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (65%)
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Online Play (29%)
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Game Crash (6%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Charlotte |
Sign in | |
 Belo Oriente |
Online Play | |
 Heidelberg |
Sign in | |
| Braço do Norte |
Sign in | |
 Saint John |
Game Crash | |
 Valencia |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Jak
(@metalvaper) reported
@JagexSupport Hey I have an issue where I tried to reset my password and the email that shows up says “Character Name Unavailable, we have received a request to reset the password for your RuneScape and Old School RuneScape account.” Is my account too old or something?
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Beatttz
(@Beatttttzzz) reported
@OldSchoolRS When will you fix the PVP rota? It's been months
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Joshua Patterson
(@auhsoJ_David) reported
@JagexSupport having an issue please help
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Colin Rice
(@ColinRice15) reported
@RuneScape Idk why your client has been laggy for RS3 for days. I don’t even have a cache folder for it. High usage, etc. you need to fix this.
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Byrne Damico
(@byrneprime) reported
@RuneScape1333 @OldSchoolRS Sorry about that, I had the same issue with my Facebook In 2019 but I had @SapphireTechV2 help me out, he could recover your gaming account
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OrcyOrco
(@OrcyOrco) reported
@RuneScape @SteamforgedLtd Wait, so you guys, a multimillion dollar franchise with no issues in establishing merch, are asking us to fund this? Lol.
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??
(@Wagwan122) reported
@OldSchoolRS Yeah the ranking system is definitely the problem for GIM, its not the lack of social skills among these creatures.
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Joshua Patterson
(@auhsoJ_David) reported
@JagexSupport Well I received a ban for 2 days. the time frame on my account is 3 days. I checked the proof, there is none. I sent an appeal saying I was confused by the issue, and it was denied with no response. If you could direct message me I can give more information.
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Joey
(@Jsx0224) reported
@JagexSupport This isn't working at all. I setup a login with a new gmail account, and tried to link to my main RS acct, and STILL can't do it. Can you please just disable whatever account is mapped to my email address?
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Magally Silva
(@mama_nevaeha) reported
@CawCawThorne @RuneScape Message @antiteco now to fix your account immediately
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Dark Eggs
(@eggs_dark) reported
@JagexSupport I don't need your uselsess ingame report feature, this is an issue that should be hot fixed. Anyone useful there that can spend the required 5 minutes to fix this entire problem?
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Paul greer
(@SitRagnar) reported
@JagexSupport helllooo, tried to report this problem on website but im being put through a loop. The interfaces on the apple app are all messed up. For example configuring the summon, half the options are cut off and unusable.
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E〽️
(@lllllllIIllIlII) reported
@OldSchoolRS nobody cares about group ironman mode fix the game
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project Id:core
(@memory_dj) reported
@lllllllIIllIlII @OldSchoolRS The game's not broken you're just a **** player
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🌊 Nicholas 🌊
(@Buddygong) reported
@JagexSupport Hey, I'm having a problem getting into my old runescape, as I don't remember the exact email address it was attached to!
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TanzFang
(@TanzFang) reported
@OldSchoolRS FYI @JagexLight the shattered relics void (l) fix is listed twice in Other Changes 👍
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E〽️
(@lllllllIIllIlII) reported
@memory_dj @OldSchoolRS maybe go outside and make some friends might fix your sourness
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david jepson
(@davidje28364060) reported
@JagexSupport having a hard time getting some help getting back into my account. I got a new phone and didn’t transfer the Authenticator over. I also don’t have the email from almost 20 years ago. I am currently still within a 30 day session on my iPad and can login. Please help
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PkingGd
(@PkingGd) reported
@JagexSupport Hello, i'm having issues with changing my contact email. I only seem to be able to get password request mails in my inbox but no contact email changing mails. I've been trying for hours now. Could i please have someone help me out with this?
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Engreyfiresurge
(@outlawpanda4402) reported
@OldSchoolRS ******* make changes to Corp Demon Portal I'm having to waste my damn hard earned GP to tele out and repay on portal 200k.. fix it. Make it so you don't have to pay again...
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Phteven
(@PhtevenRS) reported
@OldSchoolRS Uncharged Bowfa is tradable, Charging Bowfa requires Song of the Elves, so why can't charged/corrupted Bowfa be tradable for GIM and just require SoTE to be completed to equip? Does that not solve the problem?
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Tony Moss
(@TonyMoss3) reported
@JagexSupport please help with my account. I believe it’s been hacked and botted on. Haven’t played for years and I got banned last year. Login name: blindkilla33 RAN: internet_boy. Plz help!
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Arne De Wintere
(@WintereArne) reported
@JagexSupport @EnzHecz I have the same problem.. rsn: cleangandalf
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king
(@kingnavlag) reported
@JagexSupport you guys have a real security issue with Steam. Being able to stay signed into your account even after 2fa addition and password changes post Steam login should not be allowed.
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Khaled
(@Khaledlow20000) reported
@ryanevans06 @JagexSupport @DanielleEvs98 The problem with customer support is their no response or automated replies that does not solve anything. When I had similar difficulties with my account I had to reach out to #hightechnocrat on lnstagram for help. Good thing is they did help fix my acct.
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Joshua Patterson
(@auhsoJ_David) reported
@OldSchoolRS I need help with an issue can someone help me?
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Paulo Cesar
(@lephork) reported
@JagexSupport I'm looking to create an group ironman with my friends, but i want to use a old login that i have already created a normie account. (low lvl) Can somehow i delete this char trough support or something else to create my group IM on this login?
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Jordan Gaarenstroom
(@Gaarenstroom) reported
@JagexSupport @JagexHelpFrost Hi guys, thanks again for the help. I was able to appeal and prove that it was an error for banning me. I do want to ensure this doesn't happen again and am having issues setting up the authenticator. Since I had set it up before when I log into my account on runescape website
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ModdedHands
(@ModdedHands) reported
Okay hopefully someone can help me with this issue. Apparently, I have 2 Old School RuneScape accounts on one email account. My first account was made using "login with google", and the other account was made with my actual email address. plz help @JagexSupport @JagexNoodles
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Adam Johnson
(@Twotrickponi) reported
@OldSchoolRS It seems like this may have introduced a bug in making group ironman. My brother and me are unable to start a new account. Error: "Your group had mismatched settings. Please try again later."