RuneScape down? Current status, problems and outages
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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Problems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
- Sign in (73%)
- Game Crash (13%)
- Online Play (7%)
- Glitches (7%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 New York City
|
Sign in | 8 days ago |
|
San Francisco
|
Sign in | 17 days ago |
 Manchester
|
Sign in | 17 days ago |
|
Urbandale
|
Sign in | 22 days ago |
 Sydney
|
Sign in | 1 month ago |
|
Upton
|
Sign in | 1 month ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Rxckless (@Rxckless92) reported@JagexAsh @JagexSupport I am having issues with recovering my account. I want to change the password as I forgot it, and it keeps saying it can't connect to the services.
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georgio stanos (@georgio_stanos) reported@JagexAsh @OldSchoolRS @JagexSupport hey jagex can you please help me with my permanent mute it doesnt say why i was muted if i said anything offensive i didnt realize it was offensive im sorry my runescape name is sora00112 im sorry please i wont cause trouble anymore
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georgio stanos (@georgio_stanos) reported@OldSchoolRS @OldSchoolRS please help me with my permanent mute im sorry i love the game i love my account im sorry i wont cause trouble anymore i didnt realize it was offensive but i will control what i say more please give me a chance my game name is sora00112
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morgan (@morgzzy98) reported@JagexSupport I can’t do this, when I try to login to the website to change anything I need my Authenticator
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Mr. Cheater (@mrcheater12390) reported@tiagocraque @JagexSupport I suggest you dm @loriandjv to fix your account immediately
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warai (@wayoiwarai) reported@Rip_David_Osrs @JagexSupport Contact @anectodal now to fix your account immediately
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Fegusy (@Fegusy1) reported@JohnGibson5894 @JagexSupport Hello Sorry for your account.... You can message this guy called @ikonstech on Twitter he can help you get back your account without problem..... Or message him on WhatsApp +13526960752
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dean hyde (@_dean_hatters_) reported@JagexSupport I need someone to contact me ASAP. ******* joke you have such **** customer service options I'm going to trading standards and getting my solicitor involved...
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alexander ezreal (@AlexanderEzreal) reported@OldSchoolRS why am I banned for macro when I only use runelite? I've had the account 20 years not once broken the rules. I download runelite from YOUR main page and the next day I'm banned.
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Fart Shartly🇺🇦 (@FartShartly) reported@Furry_Wall @Nealvy_ @OldSchoolRS they aren't gonna pause development on a live service game to work on a niche update, and nor should they. You'll get your Zily soon enough gamer.
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Delta (@DeltaATriangle) reported@OhDearDevilRun @SquareEnix @FF_XIV_EN I actually think it is a logical issue. Free trial actually intentionally uses a slightly different version of the full client, which tells me that they aren't going to let us revert accounts already. They could totally do the runescape treatment though.
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Dominatrix_debra_77 (@DominatrixDebra) reported@JagexSupport i have an account with 2fa that the email got deactivated on/phone broken. any idea how to regain access? (dm's welcome) :)
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Kim Burtchen (@KBurtchen) reported@JagexSupport Yes I am able to access that website but cannot click on "report issue" as it shows the same error message. I've had this problem since a few months a go. I tried logging on via Steam and the problem also occurs.
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warai (@wayoiwarai) reported@helloiamvenn @JagexSupport Contact @anectodal now to fix your account immediately
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ミFФЖ SΞИ彡 (@F0XS3N) reportedI feel like RuneScape is the only game where I never feel like my account is ever safe. Always thinking on the back of my head if when I login tomorrow my account will be empty. That sucks! We do our best to change passwords, put google keys protection and still get hacked.
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Kaioko OSRS (@OkoOsrs) reported@JagexSupport I appreciate the response, this is actually my 3rd time appealing. Do I need to change my email? I dont understand what the issue is on my end.
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Frank (@Frankbchz) reportedI think it could have been an error, the last time I tried to enter the bank I forgot the password and I had to remove it. I do not believe that any of my actions indicate that I have broken the rules of runescape
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warai (@wayoiwarai) reported@Frankbchz @JagexSupport Message @anectodal now to fix your account immediately
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georgio stanos (@georgio_stanos) reported@OldSchoolRS Runescape please help me with my permanent mute im sorry i love the game i love my account im sorry i wont cause trouble anymore i didnt realize it was offensive but i will control what i say more please give me a chance my game name is sora00112
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Adam Abraham (@King_1621) reported@Big_Jordy_Iron @JagexSupport Inbox techfix_support on Instagram he got the same issue fixed for me inbox him now he will help you fix it
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Christiaan (@Christiaan_8D) reported@JagexSupport Hello, I have been attempting to get in touch numerous times at this point about a problem I have been struggling with for the past 2 years. Everytime I do an attempt to get in touch with Jagex through here since this is the only place I can receive support.
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phillip knight (@phillipknight5) reported@JagexSupport Your website states you will not issue my hacked items back to me after I carried out all security steps as my accounts is 15 years old as old and I had Authenticator and bank pin! They did not change my password and still gained access please suggest something instead of links
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The Booty Master (@UnknownAssEater) reported@cyynapse There are old games that still get updated to this day. (Runescape, WoW, Roblox, etc.) TF2 does not deserve the fate its currently in, as much as I like valve. They are being super lazy for not trying to fix any of their **** (or releasing any of their shitl ol.)
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🍟 (@SuffusedNight) reported@JagexSupport Hello! I am having an issue with unpaid balances. I am trying to get back into the game after being away for a few months and was wondering why I have unpaid balances on my account?
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Noah Randazzo (@NoahRandazzo) reported@streamingnow25 @JagexSupport Brother, it is most likely someone has your password and is logging on periodically to see how active you are. Once they notice you are not active they will start a bank pin removal. This exact thing happened to me. I was wondering why the login timer was always wrong as well.
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Duct_Tape_Engineer (@DuctEngineer) reported@elonmusk should totally buy runescape / osrs and fix their bot problem too. They're killing the games.
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tiago henrique (@tiagocraque) reported@JagexSupport my account was unfairly banned you have to fix it there
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Addison Silverwood (@AddisonSilverw3) reported@JagexSupport Don't pay for a membership. You'll get banned when you have been offline for three weeks for "macroing" Jagex go **** yourself. Fix your security.
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Pidbull 🏳️🌈 (@Pidbullz) reported@JagexSupport @JagexAsh Please do not make me use a non-working report system. I have reported names similar to this for a few years and the same ones are never changed. Please look at this screenshot and deal with it, and fix the report system. Thank you.
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osrs live (@streamingnow25) reported@JagexSupport Sir using runelite but he show me last login time wrong not password.breaking but he show me last login time wrong how this is possible