RuneScape down? Current status, problems and outages

Problems in the last 24 hours

The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by RuneScape users through our website.

• Sign in (79%)
• Online Play (7%)
• Glitches (7%)
• Game Crash (7%)

Live Outage Map

The most recent RuneScape outage reports came from the following cities:

City	Problem Type	Report Time
New York City	Sign in	9 days ago
San Francisco	Sign in	18 days ago
Manchester	Sign in	18 days ago
Urbandale	Sign in	23 days ago
Sydney	Sign in	1 month ago
Upton	Sign in	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

• 
  LastOneDown (@LastOneDown416) reported 1 minute ago

  @OldSchoolRS why for the love of God, can I not login to my account on the desktop launcher for osrs. I just keep getting your dumb "access denied" page

• 
  Sander Dryvers (@DryversSander) reported 3 minutes ago

  @JagexSupport you don't have to send me the same link over and over again, I submitted details up to 2012. you guys can check ip's do whatever you guys need to do but no theres an auto deny. tbh customer service sucks donkey *****, a person gets keylogged and loses their account because of it

• 
  Charles (@lilnasxgay21) reported 5 minutes ago

  @Mco_180 @JagexSupport I think you should just contact BIDENTECH on Instagram, customer service are not responding, I had to contact them and my account was resolve

• 
  osrsmentors (@osrsmentors) reported 6 minutes ago

  @Halflunatic7 @Ev1Zu allu back to AA enough of runescape fix that addiction buddy lol

• 
  NeoArch (@NeoArchYT) reported 6 minutes ago

  @JagexSupport Hey Jagex, just run into a little problem, i got 7 days of OSRS memebership from twitch prime, i had no time to play but i did claim it, it said it will apply on the next log in, fast farward today I log in but didnt get it, could you help me out please?

• 
  Joshua L Florence (@trulife4real) reported 8 minutes ago

  @JagexSupport if this is how yall conduct shady business practices. I will be one of those rs vets that move to WoW wit no problem. I dedicated my time on my rs for yrs and being banned for something I never did is where I draw the line. Fix ur systems and my account right now

• 
  Preston Koterass (@KoterassP) reported 11 minutes ago

  @JagexSupport Thats the thing i have screenshots of transactions and when i got sire pet I have the laptop and galaxy s9 i used to play it on. I just dont have access to the email to find out my creation date. And i cant login to talk to hans as my account is locked.

• 
  nonflammable (@nonflammable20) reported 15 minutes ago

  @JagexSupport I'm not running a VPN or any new software, in fact had just made another new char a week ago. Using runelite. Tried opera browser vs Chrome. Had someone else try in case I was having connectivity issues. Restarted my PC and only went to that page without opening anything else.

• 
  Daniel Super_Awesome_ (@Gimli_irl) reported 16 minutes ago

  @JagexSupport hey I'm trying to make an osrs account and I'm getting "ACCESS DENIED This website is using a security service to protect itself from online attacks." is account creation just down right now?

• 
  GeminiRift (@GeminiRift) reported 16 minutes ago

  @Josh50358374 @OldSchoolRS Seems like you're the only one with the issue, based on the responses here and the fact that no one else is claiming problems. 🤔

• 
  Kalfax (@RSKalfax) reported 20 minutes ago

  @JagexSupport i reinstalled the cache, tried to go high settings instead of ultra, it didn't fix the issue. wondering if it's one of the graphics settings that causes this issue? I've got a radeon rx 6800 with the newest update, but i've had this issue since before the latest gpu update.

• 
  Benjamin Isaiah (@Benjami67883045) reported 28 minutes ago

  @RyYo333 @JagexSupport my account also got hacked and support service aren't doing anything about it, not until when i was reffered to MA_CRACKHACKER241 on instagram he successfully retrieved my account, he also recover hacked, lost, banned, suspended, locked account, he's legit and reliable.

• 
  david (@justifiedfear) reported 28 minutes ago

  @Smyth1122 @OldSchoolRS Had exactly the same issue I was helped by a professional hacker called KridCrack on Instagram he got the best service. Text or whatsapp him +14144854707

• 
  Josh (@Josh50358374) reported 32 minutes ago

  @GeminiRift @OldSchoolRS "Thanks for getting back to us, Mod Ferret here! We have been made aware of some similar reports of this issue and the team are currently investigating. Sadly, we don't have a timeframe for their investigation but I can assure you that they are working on this as we speak. "

• 
  TheRealNobody (@TheRealNobody18) reported 33 minutes ago

  @JagexSupport Thanks but I've already done that several times. All this does is lead to an endless loop of "Report This Issue," and the error message. Is the error message getting through when I hit "Report This Issue?" I don't know.

• 
  stephen byrnes (@stephenbyrnes10) reported 35 minutes ago

  @JagexSupport i have all the login info check into the account ull see it isn't logged in for a month or more now but all others linked to my ip have i just need authenticator disabled to play it again which i cant do because you refuse to believe its my account

• 
  TheRealNobody (@TheRealNobody18) reported 37 minutes ago

  @JagexSupport When I log in I keep seeing that I have one unread message, but when I click to see it, I get an access denied message repeatedly. I use Bitdefender. Could that be causing an issue with the website?

• 
  TheRealNobody (@TheRealNobody18) reported 40 minutes ago

  @JagexSupport In the meantime, I have no idea what the message in my in-game mailbox is. I don't know if it's an issue I have to deal with, or something else.

• 
  Andrew Khach (@KhachAndrew) reported 45 minutes ago

  @OldSchoolRS @AngelsScapes Can you fix your website before you sell your merchandise? People want to play and you’re not letting them. What a pathetic company

• 
  Andrew Khach (@KhachAndrew) reported 45 minutes ago

  @JagexLight @MarkDissel @OldSchoolRS can we get a fix for the website not letting me create a account?? please?

• 
  Charles (@lilnasxgay21) reported 45 minutes ago

  @FkCe25730393 @JagexSupport I think you should just contact BIDENTECH on Instagram, customer service are not responding, I had to contact them and my account was resolve

• 
  stephen byrnes (@stephenbyrnes10) reported 46 minutes ago

  @JagexSupport ive given all the information i have like ive exsplained several times it was created useing my parents email when i was younger i no longer have access to and the old card i use has been replaced just check login ip ull see its mine

• 
  Joshua L Florence (@trulife4real) reported 47 minutes ago

  @JagexSupport You've been playing rs since 2007 and fix my bigdad452 account already put in appeal. I have to wait up to 14 days when I have money to make before bond is out. I shouldn't even be in this damn situation go on fine day before wake up banned for nothing

• 
  Carlos Claro ¥ (@CarlossClaro) reported 50 minutes ago

  @JagexSupport How is that possible with no account linked to Steam, 2FA setup on the account, 2FA on email, bank pin enabled. No email from someone trying to disable 2FA, or anything. I'm shocked. Now attempting to login after this tweet, my account is now locked.

• 
  michelle wood (@michelle94258) reported 50 minutes ago

  @FrederikPelosse @JagexSupport Reach out Jackhack-Recovery on Instagram he is honest and reliable also fast in recovery of hacked, suspended,deleted,band,and disabled account,I think he is the best.I got same problem like this he fixed mine

• 
  Betta (@BettaScape) reported 51 minutes ago

  @runescape @JagexRamen @JagexRamen the pet summon cycle is still broken, and keeps randomly de-selecting pets i have chosen, and adding other pets into it that I didn't select

• 
  Tee Sean (@sean_tha_savage) reported 51 minutes ago

  @DJ08190795 @JagexSupport Reach out to litetoolz on Instagram he'll fix it right away. 👍

• 
  Callum Hunter (@CallumTheHunter) reported 55 minutes ago

  @JagexSupport Just wanted to give a follow up, for whatever reason the authenticator email worked perfectly once it was changed to my gmail! A fortnight of errors finally over!

• 
  Nullicity (@Nullicity1) reported 56 minutes ago

  If it’s possible to check login activity and it says I’ve logged in to OSRS on 2 separate days and my account has progress or has completed The tutorial then it’s been hijacked. Not sure why anyone would want to steal and macro on my pre-tutorial account though. @JagexSupport

• 
  Thankful Sithis (@YourMuthr) reported 58 minutes ago

  I feel like one of the problems with RuneScape quests for the past 5 years or so has been that the stakes are always too high. Why does it always have to be the fate of Gielinor itself? I miss those quests where everyone in an entire village was terrified of a level 40 skeleton.