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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (82%)
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Online Play (18%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Lewisville |
Sign in | |
| Council Bluffs |
Sign in | |
 Bolton |
Sign in | |
| Coraopolis |
Online Play | |
| Leeds |
Sign in | |
| Dundalk |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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lovebug
(@oslovebug) reported
@JagexSupport I received an email stating my appeal regarding the OSRS account 'Scyther' was successful but am still unable to login; could you assist me on this matter?
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Parrish ✌
(@ConsciousFX) reported
@JagexSupport Are you broken in the head? The situation isn’t that I don’t have enough information, it’s that you’re asking for information that doesn’t exist or relevant to the account
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Mercifulmerc
(@MercifuImerc) reported
@JagexSupport @1millgp Yeah this service is completely on them. Not the public, and they can justify this anyway they want but in the end, it will be a lie to make themselves feel better. They are bad at their jobs. Go youtube Jagex, you'll see all the dumb idiots that work their.
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Alex
(@Alex85054331) reported
@JagexSupport Hey guys, it’s definitely not a random issue. I managed to login for about a minute on mobile before I changed my password and he had taken everything I had on me. It’s been 4 days now that this hacker has been spamming my login, pretty ridiculous he is able to do this...
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Mercifulmerc
(@MercifuImerc) reported
@meyer545 @JagexSupport This service is completely on them. Not the public, and they can justify this anyway they want but in the end, it will be a lie to make themselves feel better. They are bad at their jobs. Go youtube Jagex, you'll see all the dumb idiots that work their.
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T Tales
(@T_TalesRS) reported
@JagexJD @RuneScape 11.5 The JD stands for Just Disconnect
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Tawakoni
(@hawk_rat) reported
@OldSchoolRS I can’t login to the game right now, are y’all looking into it?
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Parrish ✌
(@ConsciousFX) reported
@JackRay1882 @JagexSupport @JagexSupport is the worst customer service I’ve ever experienced. The Bind option only covers bonds purchased with real money, not RSGP unfortunately.
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Mercifulmerc
(@MercifuImerc) reported
@JagexSupport Is there a Phone Service I can call to go through my recovery process? Or should we both recover my account somewhere else? How does a Church sound? Oh, a Court! I'll have my lawyer file a suit and we can go to Court. That seems like a nice way to work this out!!!
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Addyz
(@AddyzRS) reported
@OldSchoolRS how many people gna have to burn out of leagues before u fix main game servers?
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Tawakoni
(@hawk_rat) reported
@JagexSupport it seems there is a common problem with people not being able to login with the “too many login attempts.” Today in particular. Is this something being fixed right now?
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Sam
(@aSamWow) reported
@JagexAsh @JagexSupport please remove my offense on my alt accounts so my account won't be banned for more legit play. I have not broken any rules, nor will I in the future. My alt IGNs are iUseDvorak01, iUseDvorak02, iUseDvorak03, and iUseDvorak04.
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laboraparty animal
(@ryjelsum) reported
if jagex ever has to take the runescape servers down i really hope they publish full server software for osrs and rs3. either that or release a standalone client for both somehow because ironman playstyle is pretty damn fun
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Crightonator 🏴
(@Crightonator) reported
mind the time I got scammed in runescape when I was like 12, think that was the start of my trust issues tbh
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Just Monika
(@Just_Monika2020) reported
@JagexSupport i try to login for the first time in 3 years and it says my account is banned for botting on March 5 2019. My acc was locked and i had to reset the passwords bc it wasnt working. My acc was hacked clearly.
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Croy
(@croy455) reported
@JagexWarden Runescape items and tokens are being manipulated more than ever. The forum moderators literally delete all comments that call out manipulation. Its pure censorship - its disgusting. The moderators are basically helping the manipulators. Please fix it!!
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ßillal
(@Shabaziii) reported
@JagexSupport can i get help recovering my account? Made it when i was 10 years old i got the username and some info but having issues recovering my account
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T Tales
(@T_TalesRS) reported
@JagexJD @RuneScape 11 minutes 5 seconds. The JD stands for Just Disconnect
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Mercifulmerc
(@MercifuImerc) reported
@JagexSupport @JoeMob8 Yeah this service is completely on them. Not the public, and they can justify this anyway they want but in the end, it will be a lie to make themselves feel better. They are bad at their jobs. Go youtube Jagex, you'll see all the dumb idiots that work their.
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lasagnaforbreakfast
(@lasagnaforbrea2) reported
@JagexSupport I am unable to log into my runescape account because I redownloaded the authenticator app. I assume I have to rescan the bar code, but I do not know the registered email address so I can’t solve the problem on the runescape website alone. Thanks for your time.
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Seth
(@Seth_Farlee) reported
@JagexSupport I tried clearing my cache but I am still unable to link an email to my steam account. I get an error code 15.
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Elvinas Predkelis
(@predkelis) reported
Hey @OldSchoolRS , my account was hijacked. I've managed to change all of the login credentials and set up an authenticator. But it seems that the hijacker is still online. How do I force logout? It goes by the username "Povaras".
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Mercifulmerc
(@MercifuImerc) reported
@ConsciousFX @JackRay1882 @JagexSupport Yeah this service is completely on them. Not the public, and they can justify this anyway they want but in the end, it will be a lie to make themselves feel better. They are bad at their jobs. Go youtube Jagex, you'll see all the dumb idiots that work their.
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Nicolaj
(@meyer545) reported
@JagexSupport Otherwise i Cant do anything on My hand atleast Cause How Will i recive an e-mail that i Cant read Cause i Cant login to it anymore?
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Cheston Gray
(@chestongray) reported
@JagexSupport I haven't played runescape in a couple of months, but apparently, my account has been killing vorkath... I've secured the account with a password change and an authenticator. I haven't been able to login to see the damage because whoever has it is still logged on...
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Mason Landry
(@masoninsicily) reported
@JagexSupport I recently got back into a 15 year old account that got hijacked (got the ban overturned due to suspicious login activity that was around the time of the ban). I was hoping to make it a HCIM but apparently there's already a RS3 account on it. Anyway to restart?
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Poofygiraffe
(@poofygiraffe) reported
@OldSchoolRS are clues broken? Just did 5 steps on a hard clue and it's telling me to do a 6th...hards are 4 to 5 steps are they not?
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Acesprune
(@Acesprune) reported
Absolutely livid, @JagexSween put on his best jumper for the awards and you just replace him during a disconnect like he's nothing xD @OldSchoolRS @RuneScape
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TamzinJade🧡
(@TamzinjadeX) reported
@JagexSupport Is there a customer service email I can personally email and have a conversation with about this? I just want the account closing that’s under my email address ?
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JagexHelpElf
(@JagexHelpElf) reported
@wigpu5ha @JagexSupport Please submit your recovery request from your usual location, usual computer and without using a VPN or proxy. Please include details of any changes of location and/or Internet Service Provider since creating your account, and the payment method used 2/2