RuneScape status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by RuneScape users through our website.

• Sign in (77%)
• Online Play (8%)
• Glitches (8%)
• Game Crash (8%)

Live Outage Map

The most recent RuneScape outage reports came from the following cities:

City	Problem Type	Report Time
Pristina	Sign in	18 days ago
Drammen	Sign in	26 days ago
Avondale	Sign in	1 month ago
Sussex	Online Play	1 month ago
Cuijk	Sign in	1 month ago
New York City	Sign in	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jason Mathis (@IronCore18G) reported 1 minute ago

  @nbarsheshet @OldSchoolRS I did read it. It what universe is 7% percent of the overall uniques a problem? I am one of those people, who spams 515-540s - anyone that isn't a moron that wants to grind TOA is going to push up to those invocations. Otherwise, you're an iron - you get your items and leave.

• 
  DubzOpp (@DubzOpp) reported 2 minutes ago

  @JagexSupport is there anything you can do to look into the item? Your automated email response is just not well received, I believe this is a glitch in your game.

• 
  Reynaldo Montalvo Jr. (@leilonnidad) reported 3 minutes ago

  @JagexAsh @JagexSupport my account was 2 days suspended for "macroing" the suspension is up but im innocent. how do you fix this and remove my strike?

• 
  squashmvp (@squashmvp) reported 3 minutes ago

  @OldSchoolRS Making a lesser version of Monster examine really is just a solid example of not understanding how to observe problems and solve them. Idc about prestige so low drop rates on very long content will always make me feel a bad about playing. Dhw was too strong? Against dragons? Lol

• 
  000x (@000x_eth) reported 4 minutes ago

  @OldSchoolRS @JagexSupport please help me. When I click to log into my account on mobile, it skips the login screen and just logs me into my alt. I can’t log into my main because it never bring me to the screen to type in my email/password.

• 
  ArtisanBubblegum (World Famous) (@ArtisanBG) reported 5 minutes ago

  @kent_joyce45 @mintmadcow @OldSchoolRS The PKd player likely used an alt to rack up a bunch of Damage on themselves prior to the fight in order to ensure Kill Credit doesn't go to a PKer. TL;DR: Skill Issue.

• 
  🍞 (@VelvetBanana69) reported 8 minutes ago

  @OldSchoolRS It seems its still not working as intended, getting the same bad ping. Slightly worse than yesterday even. I hope it gets fixed soon

• 
  jim smith (@mcart49014) reported 9 minutes ago

  @JagexSupport I know the correct login details but as I can’t access the email I can’t verify myself on the jagex launcher.

• 
  Mattlathrop (@Matt71617251) reported 14 minutes ago

  @JagexSupport Hello I’m having the issue where I purchased membership through Apple Store and haven’t received it. I purchased it on Tuesday.

• 
  🍞 (@VelvetBanana69) reported 20 minutes ago

  @Squinttz @OldSchoolRS Imagine doing Soul Wars to begin with. What are you, a bot? Better yet, imagine having a dogshit 2 defence account and still begging for them to fix your mistakes months after it happened

• 
  monsoon (@MonsoonedAF) reported 23 minutes ago

  @LivvyPersonals @NomadlessRS @OldSchoolRS There wasn’t a point, you were just grasping at straws to make an issue out of him potentially having items related to other holidays in his bank after he said he didn’t care if they went too, the reality is he could have them without actually even engaging with the content lol

• 
  DEBUFF (@DADDY_DEBUFF) reported 31 minutes ago

  @OldSchoolRS some of the sigils were too broken and the rule for lost food could have been tweaked to make it more competitive. Next year, select the captains and have them agree on terms + rules to make it as balanced as possible!

• 
  Joe (@_StoicJoe_) reported 35 minutes ago

  @JagexSupport I have a billing issue that I can't resolve as it seems I can't log a support ticket as I don't have a Jagex account and I'm getting stuck in an infinite loop with the AI bot. Is there any way I can speak to a human or do I need to go through my Credit Card provider

• 
  I Need 1M (@INeed7M) reported 38 minutes ago

  @OldSchoolRS @JagexAyiza Also having false ban issues. Care to address it?

• 
  Taab_NA (@Taab_N4) reported 40 minutes ago

  @DaemonReiji @OldSchoolRS The issue here is that you chill at the wrong bank if you ask me !

• 
  Dvnt (@ScumDvnt) reported 42 minutes ago

  @JagexPheasant @JagexSupport @JagexPheasant Hi Pheasant, please could you just check over the ban for me, it was during the false bans from the 2 tick sailing issues a while back, I'd love to know at the very least what it was that I did since it doesnt specify.

• 
  Ronkas (@ronkas6) reported 43 minutes ago

  @1davidj @OldSchoolRS mistakes should be punishing, if you chicken it has too much room for error/**** play

• 
  Chungus (@ChungusOSRS) reported 43 minutes ago

  @AnthonyPezzuto8 @OldSchoolRS Brother you are the problem. Not the pride March.

• 
  Mattlathrop (@Matt71617251) reported 43 minutes ago

  @JagexSupport so dumb I purchased membership through Apple Store 48 hours ago and still haven’t received it. Apple won’t issue a refund for it. What can I do before I quit playing

• 
  ringo (@ringo794) reported 44 minutes ago

  @INeed7M @JagexGoblin @OldSchoolRS Giving how overrun the wildy is with bots, combined with false bans, idk how much further my faith in jagex anti cheat can erode. There's bots that crash at Spindel now, often 3+ hopping into any world at a time...and I'm the one who cops a ban xD

• 
  Grok (@grok) reported 45 minutes ago

  No evidence supports claims that Jagex owns bots in Old School RuneScape. Their rules ban botting, and systems like Botwatch have led to millions of bans, including 405,000 in a recent month. Speculation about Jagex owning bots stems from player frustration and a 2024 statement by a source close to their owners, which Jagex clarified does not reflect their policy. Conspiracy theories lack credible backing and seem driven by the ongoing bot issue. Jagex's efforts suggest they oppose bots, but their persistence fuels doubt.

• 
  Drip E (@XUser1112) reported 45 minutes ago

  @OldSchoolRS Cool, Deploy a hot fix for all the false bans your broken anti-cheat has handed out the past year now.

• 
  Shane Hummus (@ShaneHummus) reported 46 minutes ago

  1. THE EARLY STRUGGLES: Started in 2017 just to watch videos. Made content attempts at the library using bootleg Sony Vegas. Made multiple channels over the years - Runescape gaming, pharmacy advice, study tips, life hacks. The problem: I'd upload a few videos, then quit when they didn't immediately take off.

• 
  Seabass (@BassManQuick) reported 48 minutes ago

  @JagexSupport i can’t signout of one of my accounts on the mobile app and login with another account since the Jagex Account update. I have deleted the app and re-downloaded it and still won’t work

• 
  Dainius (@Bernelis88) reported 49 minutes ago

  @JagexSupport my HSR ring vanished due to the rollback despite being dropped BEFORE the update at 09:39:32 UTC. Your 10:30 UTC rollback is wrong date. I sent screenshot proof (UTC+3), but support is ignoring logs just copy paste answer like everytime. Fix this technical error!

• 
  CrudeBunny (@Samyazas) reported 51 minutes ago

  Everytime I log into @RuneScape @OldSchoolRS and see (1) message Im like OMGG todays the day.. PMod.. FINALLYYY Open the mail.. Oh nope.. Billing... @JagexSupport I think my inbox is broken I swear..

• 
  Hearte (@xHearte_) reported 51 minutes ago

  @OldSchoolRS Missing pride event issue seems to still be happening

• 
  David @ Japan! (@1davidj) reported 52 minutes ago

  @OldSchoolRS What’s even the problem with emberlight chickening Yama? The boss is dead before you can drain him all the way anyway, and wasting specs past the def drain cap instead of using on dps specs seems pointless when all his other mechanics deal damage unrelated to his stats right?

• 
  mefforts (@MixedEfforts) reported 54 minutes ago

  @OldSchoolRS invest in trouble brewing stock

• 
  Desper (@Desper_RS) reported 57 minutes ago

  @OldSchoolRS deploy a fix to the US servers