Is RuneScape down?
RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
No problems detected at RuneScape
RuneScape problems in the last 24 hours
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments.
Most Reported Problems:
- Sign in (92.31%)
- Online Play (7.69%)
RuneScape Outage MapThe most recent outage reports and issues originated from:
RuneScape CommentsTips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
RuneScape Issues ReportsLatest outage, problems and issue reports in social media:
🧟♂️Oh Gee Vader🧟♂️
@JagexSupport hey jagex i have a serious problem with my account. It started a few days ago, i recieved a message from a clan member asking about joing a new clan, I clicked the link which i now know i shouldnt have and it took me to a fake runescape page i thought was real.
@JeremiahInks The Support team's JagexSupport on this platform, if you're wanting to contact them here. I hope that's not your login info you're tweeting to me, by the way.
@TheBigS_ @RuneScape My polypore just made me a multi millionaire. Money is no issue x
@OldSchoolRS i have a problem logging into my account in OSRS. I get the message "invalid credentials", even though they are valid. I can log into the OSRS website, but just not in the game. Please help!
@JagexSupport i have just sent a recover request to recover my ironman. when filling in the first field i provided my login email for the account not the email i want it to be recovered to and now am not allow to sumbit another appeal please help
@JagexHelpFrost @JagexSupport The appeals are automated anyway. So it’s bullshit. The way you people are trying to run customer service for a company is ridiculous. You don’t care about loyal fans. Loyal paying customers. I’ve been members for 10 years. Paying member. And you people could care less
@JagexSupport @JagexSupport I'm not getting an error for the authenticator being worng, I'm getting "invalid credentials" despite logging into the website with the same info. I also looked into the authenticator not working stuff to double check and I tried everything.
@JagexSupport Hi! A while back I lost interest in the game so I stopped playing, now I want to get back into the game however when I tried to login to my account I realized that it had gotten hijacked. I recovered the account to discover that the hijacker had been botting.
@JagexSupport Hi, I have messaged you before and messaging you again about my issue ive explained many times about my account being glitched to 51 attack. i would like to request my accounts name to be on the rollback list. my Old School Runescape name is "Salman Javid"
@RuneScape having an issue if i could get a dm from one of the support guys I'd like to try to explain it :p
Changing the relevant capes in RuneScape isn't the problem. Group PvMing is.
@JagexSupport So i have a strange issue that has been going on for a while now and i can confirm that I am not overrreeacting to the severity of this.. Ive also never heard of this happening to anyone. Something is wrong with my account.
@JagexSupport I took a break for half an hour and then came back to the game. At about 6 pm UAE time I logged out, and then came back after about 3 hours on the same day I encountered this problem, I have problems in the two accounts and not only in one, I complained and probably someone
@JagexSupport I have found a way to place a ticket in for my problem. Horrible support.
@JagexAsh hey can’t get @JagexShauny to be transparent with anything do you know of the @RuneScape team has a plan to fix the stone spirit drop issue like they said they would and a rough timeline to when it will be fixed . Thanks
Joseph Ryne Mondoux
@OldSchoolRS I am having connection issues as well as getting logged out and having to completely sign back in since the new update to the mobile update iOS #osrs
from Blind River, Ontario
@JagexSupport I had an account banned a long time ago and wanted to start playing again but I looked at an email saying that it had been banned for real world trading. I would love to know if there is anyway we can try and fix things. Thank you for your time
@JagexSupport Thanks for the response. I have filled in the form. Which sadly lacked places where I could put up my player and payment information. So I hope the membership problem will be picked up tomorrow by your staff. Sadly couldn't I find the place to pm a mod.
Kids today will never know the struggle of playing runescape on dial up Internet. I remember Toll Free constantly calling on a daily basis and anytime someone called it’d disconnect me from the internet. Eventually it got to the point anytime toll free called I’d answer and shout
@JagexSupport hi i need to grab the osrs twitch loot before its over and twitch is having some issues and i cant get twitch prime ,what should i do
@ianspam @JagexAsh @OldSchoolRS @JagexGambit @JagexAcorn I like the idea but phishing websites asks you for your bank pin on the login screen as well.
@JagexSupport Iv already did this when it gives me the recovery screen to sign in it gives me” website error must put lost password in game “ when I haven’t lost even that like ur support team is PISSING me off plz ******* do something other than linking me to ur useless website an help me
@indeimaus Runescape did it. They bring back the core then fix and add stuff that stays in line with vanilla. Nostalgia brought people in, then they stayed because it had better devs and communication than the live game.
David J Saba
@JagexSupport I still do not have access to my account after doing the password request three times. It is only giving me access to my alt account. Can a mod please hep me with this issue, since you do not have a customer service email
@OldSchoolRS I work on a small base in the middle of nowhere Afghanistan and I'm able to play OSRS Mobile with a 128kb connection with barely any lag. what
@jasonkir89 @Reinier_Prinsen @Ysterman_Rs @Henritius @Sick_Nerd @OldSchoolRS TBH the problem lies in the players that vote. They don't know what exactly is going on with the game and how it works in all parts. And instead of skipping the questions that they don't know anything/ know little about, they vote based off the majority vote. It messed up things.
Old-School Runescape is a cute game but it is so slow... i don't like slow stuff, and it's not the lag 6/10
@Grayy76816682 @ianspam @JagexAsh @OldSchoolRS @JagexGambit @JagexAcorn with a close proxy you can bypass that gmail error
@Reinier_Prinsen @Ysterman_Rs @Henritius @Sick_Nerd @OldSchoolRS Yeah but the problem is if something is/isn’t passing that people want/don’t want and you can see the results and it’s like 90% yes your not going to bother voting no/yes because you think it won’t help. But if they are hidden then you have to vote to know the outcome
@JagexSupport AAND AD TO THIS THAT HAD NOT PLAY IN AWHILE FEW DAYS AGO HAD PROBLEM LOGIN TILL CHANGED MY PASSWORD
@Camel_xD @DonHaci @ianspam @JagexAsh @OldSchoolRS @JagexGambit @JagexAcorn All it would mean is they would have to hire actual support to look into the issue. A multitude of other games have delays on removal yet are able to combat 3 day delays by having a support staff that can look into issues from it. Jagex support staff is laughable at best.
@JagexSupport Hey, I'm having an issue with my OSRS account. I played the android beta, played a while longer with Twitch Prime Membership, and now I'm back. My entire account is gone, I CAN login with the same credentials, but I'm on tutorial Island! There's no support for this.
@Skiddler @OldSchoolRS Make the auth default 0 days removal delay and everyone who wants can set it to 3 days or 7 days or 14 days removal delay, no new players will quit cuz of it if thats where the problem is
Lyle Von Strangle
@Skiddler @TheKelh @OldSchoolRS 3 or 7 day delay removal = problem solved its really that simple lol
@Skiddler @OldSchoolRS so glad a vast majority is starting to realize that weekly rubbish qol updates is NOT going to fix REAL issues that the game has have had for years. We need to build a strong foundation not hide weak ones.
the scum of runescape. toxic pkers < nech looters < people who crash and flame while mining ******* sand.
I do not understand why this is so hard, just do it. We (The community) have been asking for this for over a year now and barely a cricket from jagex about it. These issues are important to us, please sort them out ASAP @OldSchoolRS
@Skiddler @OldSchoolRS I seriously don't understand how the community can be leading the game but here we are, a year later and still having to voice our opinions on one of the biggest issues with the game
@JagexHelpFrost @JagexSupport That is correct. No matter the option you pick, it is made mandatory to fill those fields. A suggestion for that could be so that the option to fill them only appears when "Yes" is selected otherwise it would only show that question with "No" then the description of the issue.
@DonHaci @ianspam @JagexAsh @OldSchoolRS @JagexGambit @JagexAcorn Bank pin on login is better. Same functionality at preventing hackers, but you can lose your phone, you're not going to forget your bank pin.
@Elkoy_ @ianspam @JagexAsh @OldSchoolRS @JagexGambit @JagexAcorn SMS authentication is quite easily exploited, it’s easy to hijack or intercept a text authenticator. Might make the problem worse instead of better.
@JagexHelpFrost @JagexSupport Yea thank you for nothing once again. I already realized you guys wouldn’t help with that when I submitted support tickets. That was months ago. It’s another issue. And I’m still not being helped
@JagexHelpFrost @JagexSupport I didn't even get the chance to send the form cause I couldn't leave them blank. So there was no chance I was receiving a reply which is why I kept @'ing you. Having all these forms and directing people to use them and not working isn't the most helpful thing, it's easier to mssg
@OldSchoolRS #osrsmobile update causes me to login in with my credentials almost every time now. Fix this plz
@RuneScape Players only wanted fix on the group bosses, grace period and the outdated reqs like castle wars not a rework.
@JagexSupport I know the ban was applied in error as i havent macroed, can i talk to someone who knows something
@OldSchoolRS Will they ever be fixed it’s been a month and my account is still ruined it’s actual bullshit fire the mod who ruined accounts yet can’t fix them in a decent time frame...
@JagexSupport I need the email address to login and use that tool though. I'm not able to log in because I can't remember it. I know the username only @JagexSupport
@BitesZaDustoooo @TrimLizzah @RuneScape It's not even that anymore. The rework is throwing comp and trim comp to the side of the road kn favor of 18 meta achievements, instead of actually working on fixing broken reqs with the capes. I'd rather them fix broken content or replace it, and give current holds grace period
@JagexSupport Good morning, I can not make the appeal. According to his system it was by RWT and I have not broken that rule, it is more I would not put my acc in danger. I really find the situation unpleasant, because all the gold is in my bank.
@JagexSupport I was using the right email , but I've resolved the issue myself , thanks
@JagexSupport i would like to contact someone on your anti-cheating team about a banned account which had its appeal denied, i used a VPN to play on it which i strongly believe has caused the ban, and do not tell me appeals are final, i know the ban was issued in error.
@JagexJD Even if u did try and login to them websites you really shouldn’t be worried because every RS player should have runescape and email authenticator👌✅
@RuneScape too busy posting this dumb shit, that no one cares about, when in reality we got ****** stone spirit drops at all bosses, and this shit still aint fixed get your guys' shit together and fix this broken ass game
@JagexSupport Hey my account was perma banned for autoclicking after over a year had passed since my first offense shouldve expired. it's incredibly harsh and it would've been much more appropriate to roll my levels back. Just seems silly to lose hundreds of hours over an error
@JagexSupport Please help, Its been a week now and haven't received any help about my account being ban. Please look into the account "Mucc" it has wrongfully been ban for macroing, I use runelite client and haven't broken any rules to deserve a ban.
@JagexHelpElf @JagexSupport @JagexHelpElf I got the message from the message center, and it said that the original ban "was not applied in error". I know what i did was wrong and understand why i got banned. But its been 2 years. I've done my time. Help a brother out. #Lifttheban
👑King of All Frogs👑 Winston Cornelius Bartleby
@Pidguen Old school runescape, although they need to fix the problem of people dropping equipment when they die
Everyone complains about old school RuneScape like they are going to stop playing, which you aren’t. That’s why they don’t see this as a serious issue. The truth. Not saying I agree with how they are doing it but yeah they don’t seem too worried
@Dxnxex7 @RuneScape its probably a technical problem, before you just saw peoples stats no matter which world they were on, but now since its tied in with inventory/fam gear its probably pretty hard to just give the view stats option probably why friends list examine is world only