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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (64%)
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Online Play (27%)
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Game Crash (9%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Sign in | |
 Upton |
Sign in | |
 Heidelberg |
Sign in | |
| Scunthorpe |
Sign in | |
 Charlotte |
Sign in | |
 Belo Oriente |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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deadsnek0
(@deadsnek0) reported
@JagexSupport my OSRS display name was 1987Camry I forgot which email was used as my login can you let me know so I can login?
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Mod Light
(@JagexLight) reported
@RollestonOSRS @OldSchoolRS We're aware and unfortunately, the fix requires an engine update rather than a regular one. We tend to only be able to launch those every few weeks. We understand this causes frustration for the BA community and we'll let you know as soon as we're able to get a fix out!
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Alex
(@angldust21) reported
@OldSchoolRS In 10 years you still have a bot problem that you won't fix because numbers mean more to use. Skilling is dead. And use don't fix things that need to be, instead add things while parts of the game are terrible. Chompy bird hunting for example
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Joshua Hickman
(@JayQuicky) reported
@JagexSupport I came back after a long hiatus, was able to login without any issues, purchased membership and the following day my account was locked and appeal denied. I cannot request a refund because the account is locked... please help!
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Sends
(@SendsRS) reported
@JagexSupport fix ED2 already. For all of us who actually enjoy the dungeon and are fed up with dying from broken mechanics like neutron star spawning on top of you and bsd fire that spawns way later than it should have. How this still isn't fixed is a joke.
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*intan
(@intaninnzi) reported
@HumpbackMoose @JagexSupport @Jagex Prefer you explore the service of EBEN_CYBER on INSTAGRAM to help you fix this issue cus you won't get any response from customer service
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Daniel Forsyth
(@Dd4wggg) reported
@JagexSupport Hi Dorothy, I’ve tried recovering multiple times, but I don’t receive the emails, then you send me the “no email sent” option and I can’t use that either…. Are you seeing my issue? I’ve made 4 recovery requests over the past 5 months and I’m not getting any responses, please…..
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bigt
(@CubanBoyTommy) reported
@JadeiteWren @JagexSupport i got my acc banned like 12 years ago and after 8 years or so they randomly unbanned it aftwr many many many years . i tried to sign in again n it work. idk how or why they unbanned it. it got banned for scammin n microing it wasnt even me either.m
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Zylon 💫 (ENVtuber) Isekai Binging Arc
(@lucasvoicefan) reported
@SouchiKinimae Login to runescape with me XD
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59toby
(@59tobyIG) reported
@skill_specs @OldSchoolRS Dude you login, grunt a little, do DH risk fight for 10-20 hits and then logout what you expect.
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systemcodes
(@systemcodees) reported
@Kaylang1994 @JagexSupport send me direct message I can help you fix your account
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Colette
(@Coletteryg) reported
@HumpbackMoose @JagexSupport @Jagex Account suspended/banned is usually as a result of violating terms and conditions but if you think you’ve not broken any rule and was banned by mistake, send an inbox to unban_techs on Instagram for quick review and assistance
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systemcodes
(@systemcodees) reported
@VerhulstKevin @JagexSupport send me direct message I can help you fix your account
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Ship
(@ship_osrs) reported
@RollestonOSRS @OldSchoolRS What's the problem with BA
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Ji MM
(@jcon1991) reported
@JagexSupport I believe someone besides the owner logged onto the account and preformed tasks that go against terms of service , I know the owner has appealed . Any way we can have a second look at this , it is part of the group iron we are in . I made sure he changed all his passwords .
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Bless
(@shaftfam) reported
@VerhulstKevin @JagexSupport Account suspended/banned is usually as a result of violating terms and conditions but if you think you’ve not broken any rule and was banned by mistake, send an inbox to unban_techs on Instagram for quick review and assistance
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Taylor
(@taytmw92) reported
@JagexSupport None of that helps. Idk which is the issue. My Google play tells me I've signed up for the 6 month plan and it's not due again until July but the game tells me I'm MIT able to use member worlds but still says I'm a member
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Stuart💯
(@mcfcstuart) reported
@OldSchoolRS FIX THE GAME
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Taylor
(@taytmw92) reported
@JagexSupport none of your options on your support page help with my issue. My Google play says I bought the 6 month membership and the next payment is in july. But the game won't let me use member worlds. It says I'm a member though. I'm on mobile
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Philip Gerald
(@philipgerald50) reported
@HumpbackMoose @JagexSupport Send a message request to @gainfixx on Instagram he will help you out I’ve had this issue before now and support was of no help to me…
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Luke Simmonds
(@LukeSimmo2) reported
@JagexSupport I forgot my login email for my GIM, but I have access to the mobile authenticator and I know the password. Is there anything you can do for me please?
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Luke Simmonds
(@LukeSimmo2) reported
@JagexHelpFrost @JagexSupport i know neither the login or creation email, I completely forgot, played it one time and havent touched it in months. I clicked the forgotten login link you first referred me to and anything I click, it asks for my email, like I said crap loophole
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Bless
(@shaftfam) reported
@Onyxmoose @JagexSupport @Jagex Account suspended/banned is usually as a result of violating terms and conditions but if you think you’ve not broken any rule and was banned by mistake, send an inbox to unban_techs on Instagram for quick review and assistance
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Sarah Jing Botson
(@AMafuyai) reported
@permainvade @JagexSupport It’s so annoying when their support doesn’t respond you should message @Takustech and they’ll rectify the issue with your account .
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Jake Austin
(@onesubstance95) reported
@JagexSupport @JagexSupport I am sorry but after you've treated one of your customers with such neglect and dismissal without a chance, you've completely disregarded the safely,wellbeing and life of an individual. You as a company who provides a service to the public should not be allowed...
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Harris
(@HarrisMujaheed) reported
@Squirtlepower0 @OldSchoolRS Reach out to stray_tech on Instagram regarding your issue I had same issue last night and they got it fixed
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Mateo
(@SiobahnH) reported
@Shark__Crypto @JagexSupport My account also got a permanent ban and support did nothing to help , not until I reached out to @SUPER_UNBAN on Instagram who helped me recover back my account . I confidently recommend his service
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Mery James
(@meryjames82) reported
@username7426 @JagexSupport Sorry mate but to solve this issue just check VIRTUAL_UNBAN on IG to get everything fixed and get the anti-ban software okay.
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fixmax system
(@fixmax_system) reported
@HumpbackMoose @JagexSupport @Jagex send me direct message I can help you fix your account
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Bugfalls
(@Bugfalls1) reported
@JagexSupport Any update on Cricket Wireless users being able to use data for the game? It's been since July or so... I don't like using a vpn to get on my go-to game.. I think it would help if y'all directly communicated with them because they don't seem to get the issue