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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (70%)
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Online Play (25%)
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Game Crash (5%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Sign in | |
 Upton |
Sign in | |
 Heidelberg |
Sign in | |
| Scunthorpe |
Sign in | |
 Charlotte |
Sign in | |
 Belo Oriente |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Dracer35
(@dracer35) reported
@Badellfx @RuneScape @ECHO OFF reg delete HKEY_CURRENT_USER\SOFTWARE\Jagex\RuneScape /v client_position /f PAUSE It has to be exactly like that. On 3 separate lines. I saved the notepad document to my desktop. If I have the issue, I just open the notepad file and it runs the command and fixes the it
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RSN: Mynis
(@Oh_Hey_XD) reported
@RuneScape I’m having issues logining to RS mobile as the keyboard to type my login info isn’t appearing.
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Dracer35
(@dracer35) reported
@Badellfx @RuneScape I had this same problem. For me, it always happened when I was playing on my second monitor. If I close the game while its not on my primary monitor I will almost always get this issue. The fix I have found is to create a new notepad file and type the command exactly like this.
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Jesper Andersson
(@jesperaaand) reported
@RuneScape Is it just me or anyone else who is having lag when logging in? Stuck on "Loading application resources" (20/25% of loading bar) on both my computer and iPhone.
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Jesper Jensen
(@Kirtanei) reported
@JagexSupport I'm having my account recovery denied instantly — the problem is, I can't provide the required information, the earliest e-mail from Jagex I have is a recovery request from 2019, there's nothing prior to that so I can't provide a creation date.
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poohies
(@poohiesmma) reported
runescape mobile goes live and servers crash. Client wont even load. #runescape
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Garðar Ingi
(@gudmundsson97) reported
@JagexSupport I mean ok it's getting kinda ridiculous. These robot responses are not doing it for me. I was reading about complaints and it just seems that the account that I have spent tons of money on wont be recovered because of your ****** service.
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DigimonSuperFanGirl
(@GirlDigimon) reported
@JagexSupport hey guys having an issue with the new runescape mobile app it wont work properly on both iphone or ipad using the latest ones and i cant even get past the login screen its that slow! And then it just kicks me back to login
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Veaway
(@Galaxy56742) reported
@RuneScape lag i cant move its freezing
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Kyle Smith
(@knksmith57) reported
@1th_RS @RuneScape how does one report a bug? I can't log in on my iPhone 12 mini using any method. the login webview won't launch my keyboard no matter what I try 😞
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Alex duncan
(@xxits_me_xx) reported
@JagexSupport how do I sign In the new RuneScape app with a username rather than an email ?
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Ronald J. Fart
(@realRonaIdFart) reported
@OldSchoolRS Remove the revs middle entrance, it's a quick qol fix
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Logic'sSoldier
(@LogicsSoldier) reported
@JagexSupport As a final note, I'll just say: unless there's an effort made to set up a back and forth dialogue, however absurd that might sound, with a member of the support team, this issue will not be resolved and im not interested in being patronized when I'm only trying to help.
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Dracer35
(@dracer35) reported
@Badellfx @RuneScape Furthermore, now most of the time if I'm doing multiple things like playing RuneScape and watching YouTube or Netflix at the same time, I just make sure RuneScape is running on my Primary monitor and whatever else is on the secondary and I don't have the issue anymore.
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Daniel Parsons
(@Sprayz07) reported
@RuneScape Nice problem to have
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Bad News Bradley.
(@IamDingley) reported
@RuneScape On iOS w79 is causing game to crash constantly, presume its the players in a single area
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Kayetee
(@mrspeanut89) reported
@RuneScape your game is broken AGAIN. Stuck at the loading screen on PC and Mobile.
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ruby 🗝
(@rubylover32) reported
@RuneScape pc login seems to also be affected it stops at loading app resources.
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q_q
(@qq303585964) reported
@JagexSupport Haven't broken any rules and would appreciate an actual review of my accounts.
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Talos rs
(@TalosRs) reported
@JagexSupport Hi. I'm having no luck with recovering the account now. It says 'an email has been sent to your accounts registered email address' the problem is I cant access my email as my phone had the password saved on it and i don't have it anymore. any advice?
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Ice
(@Ice3317) reported
@Are_Echo @RuneScape You do realize, even Microsoft, Sony and other major companies struggle with this problem when a lot of people try to log on at once right? Why you think people couldn't play Xbox X or PS5 in the first couple of days of release.
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The AL BROD
(@The_AL_Brod) reported
@BoothPerfect @RuneScape Man when they said 17th I wasnt expecting them to drop now and crash the game, else I wouldnt be bossing now
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J
(@JC92__) reported
@RuneScape @TGContrarian Mine is ‘undergoing maintenance’ anybody else have same issue?
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DigimonSuperFanGirl
(@GirlDigimon) reported
@RuneScape hey guys just downloaded the app on my iphone 12 and its not loading properly its so slow i cant even make it past the login screen same on my ipad is this an issue with iOS ?
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Garðar Ingi
(@gudmundsson97) reported
@JagexSupport Nah Cody I can't even log into your website because of the Authenticator (I think). Why can't we just talk on the phone and fix this thing, you guys must have all info and can disable the authenticator without ruining my character? My authenticator works fine on another IGN.
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Logic'sSoldier
(@LogicsSoldier) reported
@JagexSupport It ends up being just a complicated problem, where you need someone who actually understands the issue at hand. The clans also somehow seem to always know when a player mod is present? idk how? Like, support, you guys just have to talk to me lol if this is gonna get fixed.
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Vikram Singh Chittoria
(@ChittoriaVikram) reported
@RuneScape I hope ping won't be an issue here. In #Albion Mobile im getting 300ping.
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Dyslexic Zebra
(@DyslexicZebra) reported
@JagexSupport Having that issue where I get stuck on "Loading application resources" while trying to load my client. Never ran into this issue before, game worked fine less than 12 hours ago. Unplugging my HDMI cable and uninstalling won't work so what should I do
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Bethany Brennan
(@bethanybrennan) reported
@RuneScape Can't login via regular PC client. Stuck on loading app resources. Is this related?
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Gustav
(@BluebonnetRS) reported
@OldSchoolRS thats great and all but fix the hallowed sepulcher since you broke it with the update