RuneScape

Is RuneScape down?

No problems detected

If you are having issues, please submit a report below.

RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

Problems in the last 24 hours

The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

RuneScape Outage Chart 01/21/2026 11:55

At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by RuneScape users through our website.

  1. Sign in (65%)

    Sign in (65%)

  2. Online Play (29%)

    Online Play (29%)

  3. Game Crash (6%)

    Game Crash (6%)

Live Outage Map

The most recent RuneScape outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
BrazilBelo Oriente Online Play
GermanyHeidelberg Sign in
BrazilBraço do Norte Sign in
CanadaSaint John Game Crash
VenezuelaValencia Online Play
United StatesRedwood City Online Play
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

  • sayankrian rizky (@sayankrian) reported

    @rustiethedog @JagexSupport You can inbox Kelvin_limit on Instagram he's going to fix this problem which is similar to my friends own problem last week, just send him a dm.

  • cupinaelvis1 Elvis Cupina (@cupinaelvis1) reported

    @OldSchoolRS hey i got problems with my account can you halp me please

  • philipgerald50 Philip Gerald (@philipgerald50) reported

    @KutcherJay @JagexSupport Send a message request to GAINFIXX on Instagram he will help you out I’ve had this issue before now and support was of no help to me…

  • Craig10257858 gooose (@Craig10257858) reported

    @boucrRS @JagexSupport @JagexAsh Will probably be fixed in 6 months time Ironman always end up with these issues

  • nayaper232 Simon (@nayaper232) reported

    @Twiddle_OSRS @JagexSupport @JagexAsh I advice you explore the services of kelvtoolz on instagram regarding your issue because you won’t get any response from customer service

  • To__Ms01 Thomas Tom (@To__Ms01) reported

    @Saosiiin @JagexSupport Sadly, bans are unappealable here Especially permanent ones However I'd suggest you reach out to #lyntech1 on Instagram I'm pretty sure they can help remove the ban and unlock your account cos they helped me fix something similar recently

  • KingAdamM8 Adam (@KingAdamM8) reported

    @Alexwigg1 @OldSchoolRS I don't think 50m is too much of an issue it's that it's 50m AND lost permanently, no buying it back etc. I think it'd be fine if it was either made to degrade to dust OR retained the 50m but wasn't permanently lost, even if it were usable on all worlds wouldn't use mine atm

  • OSRS2ndBase 2nd Base (@OSRS2ndBase) reported

    @Em9nine @OldSchoolRS Why do people have such an issue with this? They polled the cosmetic ornament kits to come from the PvP Arena. It failed for various reasons. They are now polling them to come from BH. It’s effectively a completely different question

  • morgadonuno02 GrumpyCat (@morgadonuno02) reported

    @OldSchoolRS @JagexSupport "Webserver not reachable". I get this message when I try to log in on the Jagex Launcher to open Runelite. I have to use Runelite directly to log in. Never had this issue before. Same happens with the website. Solution?

  • JagexSupport Jagex Support (@JagexSupport) reported

    @morgadonuno02 @OldSchoolRS Hey, if the issue is still occurring then please contact us through that page as we will look into this further. ~Mateusz

  • gabi_ninou gabi ninou (@gabi_ninou) reported

    @o0crusho0 @JagexSupport My account also got a permanent ban and support did nothing to help , not until I reached out to @SUPER_UNBAN on Instagram who helped me recover back my account . I confidently recommend his service

  • OSRS2ndBase 2nd Base (@OSRS2ndBase) reported

    @KingAdamM8 @Alexwigg1 @OldSchoolRS I hope they change how that behavior works, such that VLS is always kept on death (in broken state) if not protected

  • _JYates J. (@_JYates) reported

    @JagexSupport Hi Jagex, -1- During lockdown I developed a gambling problem. Every single piece of money I owned I gambled away and it ruined my life. I was gambling from the minute I woke up until the minute I went to bed. When I eventually run out of real life money I turned

  • Carlosky_rs3 Carlosky (@Carlosky_rs3) reported

    @JagexSupport rs support always great… I was right, my friend just logged in and everything goes, now you’ll just ignore or what? It’s happen after server crash, idk what happen but now he lost everything…

  • OSRS2ndBase 2nd Base (@OSRS2ndBase) reported

    @Dual_Shark @OldSchoolRS Kinda is a shame that some (maybe even most) accounts that got 2-3 Defense decided to go 13-15 to make the most of it, and now negative XP lamps are coming out that would’ve solved the problem 😬

  • GuardianGriM GriM (@GuardianGriM) reported

    @JagexSupport @JagexAsh Greetings! I was waiting to use my 2-day membership code until I had some free time in my life, but when I logged in to my message center today, I notice it is gone. I suppose I missed that messages were only saved for 90 days(?) Is there any way to fix?

  • nayaper232 Simon (@nayaper232) reported

    @ObzMaulz @JagexSupport I advice you explore the services of kelvtoolz on instagram regarding your issue because you won’t get any response from customer service

  • _Adrian_carlos_ Adrian Carlos (@_Adrian_carlos_) reported

    @MariaDIBatista @JagexSupport Give a consideration to get unban soon and faster by applying the service of Rex_fixx on instagram he can help you get unban and his good at it and faster then trying to connect with support which they wouldn’t even look at any appeal or messages from you

  • Stephan86517554 Stephanie Max (@Stephan86517554) reported

    @Asall93Sall @JagexSupport I am so sorry about what happened to you but I know a guy who can help. zyper_tech24 on Instagram is the best in relation to any cyber issues

  • westy_nfts Westy💾 (@westy_nfts) reported

    NFA but I'm uncertain about USDC w/ SVB collapsing & possible risk/contagion to come. FTX was $20bn. SVB is $200bn. The problem isn't necessarily the loss of reserve funds, but a possible bank run due to FUD. Question is, where is the safe haven? Might have to buy Runescape…

  • RuneSca19753558 Rune Scape (@RuneSca19753558) reported

    @queen1234___ @JagexSupport @Rezatech1 **** off with your scam messages . If you send me 1 more time i will ip track you and bring you problems you stupid **** . Go work for your money

  • Florence_Potte Florence Potter (@Florence_Potte) reported

    @Twiddle_OSRS @JagexSupport @JagexAsh Unfortunately their support will always either ignore you or tell you the same unhelpful thing ,talk to lyntech1 on instagram he helped me when I had similar issue

  • Gandalfsan Austin (@Gandalfsan) reported

    @JagexSupport Thats not the issue

  • Chesneysenior ChesneySenior (@Chesneysenior) reported

    @TitoOSRS @JagexSupport yea goodluck pal, ive been to jagex hq and they wont listen worst customer service the corrupt j mod is banning anyone that ***** with the cc so so so corrupt!

  • OSRS2ndBase 2nd Base (@OSRS2ndBase) reported

    @Alexwigg1 @OldSchoolRS Yeah I’d imagine there would be some rarity scaling with EP percentage. Still doesn’t solve the problem of the pieces being way over-inflated in price. Having them be untradeable and chargeable for a certain amount of GP ensures that they’re more accessible. People risking more

  • To__Ms01 Thomas Tom (@To__Ms01) reported

    @Twiddle_OSRS @JagexSupport @JagexAsh I was struggling with the same issues right now but I was told to file a report to their management support, Lyntech1 on Instagram and it was rectified few minutes ago

  • San_tiag597 Santiago (@San_tiag597) reported

    @zeelwz @JagexSupport My account got banned few days ago as well and every step I made to get it back did not work. I got in touch with #kelvtoolz on instagram which he helped to resolve my account issue. You should probably check him out

  • morgadonuno02 GrumpyCat (@morgadonuno02) reported

    @JagexSupport @OldSchoolRS I did. The only way I can log in is through Runelite directly but i prefer the launcher because it saves my credentials and i have the same issue with the website

  • jhoxXxaLL junryl rentura (@jhoxXxaLL) reported

    @BoxOfDemons @JagexSupport I urge you to hit up #Kelvin_limit on Instagram he can take care of this issue asap support won't give you any good replies tho.

  • philipgerald50 Philip Gerald (@philipgerald50) reported

    @Carlosky_rs3 @JagexSupport Seek for help from GAINFIXX on Instagram he has be the one helping me, i had same issues but support wasn't responding