RuneScape

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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

Problems in the last 24 hours

The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

RuneScape Outage Chart 01/13/2026 18:40

At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by RuneScape users through our website.

  1. Sign in (67%)

    Sign in (67%)

  2. Online Play (27%)

    Online Play (27%)

  3. Game Crash (7%)

    Game Crash (7%)

Live Outage Map

The most recent RuneScape outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
BrazilBraço do Norte Sign in
CanadaSaint John Game Crash
VenezuelaValencia Online Play
United StatesRedwood City Online Play
BrazilSumaré Sign in
New ZealandNew Plymouth Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

  • RsnWik_i WIK I (@RsnWik_i) reported

    @RuneScape How about fix the normal mode keep crashing 🙁

  • bahyyihisme_1 RODDENTRABBIT\CHECK PINNED PLS!! (@bahyyihisme_1) reported

    @Joe74568538 @JagexSupport It also happen my account for 2month and I tried contacting support service but they always gave me a robot reply so i got in contact with @Recoverycenter6 on Twitter they were the one who got me back into my account they will help you with your account

  • LeonLee274 Bishop (@LeonLee274) reported

    @JagexSupport Hello I recently tweeted at you relating to an issue with purchased bonds and I've sent in a ticket but it's been over 7-10 days since any reply. My Reference is #3474733 would love to get a reply. Thanks =]

  • jiteshkatil Jitesh (@jiteshkatil) reported

    @LividVengeance @JagexSupport Dm @legittoolz ASAP he help me solved my problem when I have similar issue with my locked account. His good and fast.

  • chandlerehunter Chandler Hunter (@chandlerehunter) reported

    @JagexSupport Please do something. It’s been 84 hours and still nothing from the support team, and no resolution to my membership and account issue… now what? #Runescape [3484820][3484808]

  • Gentle_Bahd_Guy Powell rhony (@Gentle_Bahd_Guy) reported

    @LuisArthurBr @JagexSupport i have this similar issue , but CHROME_CYBER on Instagram was being recommended to me and my account got unbanned by him.

  • RSSabob Bob Stirling (@RSSabob) reported

    @RuneScape @TheRSguyy There’s people with 60+ kc already, fix that bug will you…

  • daniquemossink Danique (@daniquemossink) reported

    @SingularityJosh @JagexSupport Go inbox cyber_ethics99 on Instagram My account also got hacked and support service aren’t doing anything about it, he successfully retrieved my account, he’s legit and reliable.

  • RhodeyC RhodeyCommand (@RhodeyC) reported

    @JagexAsh @JagexSupport Still waiting for a week no on a response to ticket #3484639. You guys got my payment but are refusing to reply to me. Never had a company take this long to get back to me regarding a payment issue this is ridiculous. HELP ANY1?

  • NrXch Natascha Richardson (@NrXch) reported

    @JagexSupport is normal not to be able to sign in with your email and password? I’ve always used username and pass because my account is so old.

  • Baron_Dalten Dalton (@Baron_Dalten) reported

    @JagexSupport Hey I was just banned for real world trading on a new ironman account, I think using a vpn might have caused it, any way to fix this?

  • LividVengeance Andrew (@LividVengeance) reported

    @JagexSupport I've tried doing that several times but the account remains locked. That's my issue.

  • Alexwigg1 LootShark (@Alexwigg1) reported

    @RuneScape fix your **** *** game this lagg is literally impossible to play with

  • Gentle_Bahd_Guy Powell rhony (@Gentle_Bahd_Guy) reported

    @chocob01 @JagexSupport i have this similar issue , but CHROME_CYBER on Instagram was being recommended to me and my account got unbanned by him.

  • Spiderpig722 Ryan Mackay (@Spiderpig722) reported

    @JagexSupport My account has been clean for 10 years. This is devastating to come back to this. Because if its denied then I know full well there's an issue with the ban as I've been inactive on my part. I'm losing my mind at this. Over 10 years potentially could be lost 😔

  • booie24 Stephen Griffin (@booie24) reported

    @JagexAsh @OldSchoolRS is there a problem with group storage? Feel like I'm losing items sometimes? Know anything of it?

  • Blake_Arnold11 Blake Arnold (@Blake_Arnold11) reported

    @JagexSupport Hello dawid, thanks for replying so soon! Being on mobile mostly, I don't have to input my login but trying to do the two step authenticator I accidently signed out! Now I can't for the life of me remember the email I used, I'll know the password, username..etc. Any help please?

  • TravisAlexPhoto Travis Alex (@TravisAlexPhoto) reported

    @JagexSupport Hello, thanks for the response. This does not solve my issue. I don't even know if I was denied as I don't have access to my original email associated to the account. The authentication process doesn't work because I don't have access to my original email or the codes.

  • Osoretta Osoreta (@Osoretta) reported

    @RuneScape Fix the Prepaid card purchases from being rejected, been trying for days with a brand new card and still nothing even contacted support nothing, fix this before Dxp this is bullshit.

  • Alexus1000 Alexander Lich (@Alexus1000) reported

    @RuneScape @TheRSguyy Better fix the bug already…

  • sydredhead sydredhead (@sydredhead) reported

    Anyone else mentally ill and playing RuneScape to cope with your IRL problems? Asking for myself.

  • TravisAlexPhoto Travis Alex (@TravisAlexPhoto) reported

    @JagexSupport Thanks for the 2nd response. I am unable to get past the authentication process which is the main issue. I do not have access to my authenticator codes from my original phone. Is there any other way around this? Like I said, I can provide almost every detail for the account.

  • RhodeyC RhodeyCommand (@RhodeyC) reported

    @JagexSupport @Jagex @JagexAyiza I have an issue with a payment in ticket # 3484639 and I still have received no response after a week of waiting. This is ridiculous having to wait this long with no reply. Can someone please help me get eyes on this?

  • swhips24 Shane (@swhips24) reported

    @JagexSupport I did that and still no fix

  • djdjjddjidif 🌸nu (@djdjjddjidif) reported

    @tommy85299946 @JagexSupport It also happen my account for 2month and I tried contacting support service but they always gave me a robot reply so i got in contact with @Recoverycenter6 on Twitter they were the one who got me back into my account they will help you with your account

  • Eliatrope_Yugo 👑 Eliatrope King Yugo™ (@Eliatrope_Yugo) reported

    @RuneScape @JagexSurma meanwhile ful anima not dropping from enemies in the sewers or in arena even people who fully upgraded not getting tradeable anima making it hard to finish my ring upgrades please fix

  • LenalPual Lenal Pual (@LenalPual) reported

    @RoxusV2 @JagexSupport My account also got hacked and support service aren’t doing anything about it, so I contacted cyber_spar01 on Instagram he successfully retrieved my account, he’s legit and reliable.

  • RoxusV2 Roxus (@RoxusV2) reported

    @JagexSupport Pretty much just have a question in if it's possible to get items back if my account got hacked? I had all the security stuff, I didn't login for a few weeks (health stuff) I login today with twitch prime rewards and all my stuff is gone. Didn't get emailed about anything.

  • Gentle_Bahd_Guy Powell rhony (@Gentle_Bahd_Guy) reported

    @chandlerehunter @JagexSupport i have this similar issue , but CHROME_CYBER on Instagram was being recommended to me and my account got unbanned by him.

  • Gentle_Bahd_Guy Powell rhony (@Gentle_Bahd_Guy) reported

    @Thouforsaken @JagexAsh @JagexSupport i have this similar issue , but CHROME_CYBER on Instagram was being recommended to me and my account got unbanned by him.