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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (77%)
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Online Play (15%)
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Game Crash (8%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 San Francisco |
Sign in | |
 Manchester |
Sign in | |
| Urbandale |
Sign in | |
 Sydney |
Sign in | |
| Upton |
Sign in | |
 Heidelberg |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Demonheadge
(@Demonheadge) reported
@Legend_Arts I think that is probably the issue, most of this in real life starts from high elevation going to low, and it thaws out everything around it. Runescape currently has a flat random open rift with ice in the gaps even though it still looks like it is meant to be hot.
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Andrea de la Mora
(@andreadelamoran) reported
@MarlonAFR @JagexSupport It's crazy that they do this every time, I've had my account banned 2-3 times now, I was finally able to fix it all with a guy I was referred to on Instagram with handle-ALPHA_TECHIE, the dude is an expert,maybe you should try him out too
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Tadas Gecevicius
(@TGecevicius) reported
@JagexSupport Dear Jagex, Thank you for an account recovery. I managed to recover my email and password. Now I face another problem. Ban. It says due to macroing. The ban was received during the time of hacked account. Could you recheck situation. Nickname: Zatkliopke. Thanks
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Liam Mac Oscair
(@MumCalledMeLiam) reported
@JagexSupport Hi, I'm trying to contact support about changing the email account I use to login, but keep being redirected to changing my contact details, can I get help?
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Ang3l_Ashy
(@Ang3l_AshyRS) reported
Is this update gonna fix the friend list for rs3..? Getting annoyed with people asking why there's 2 of me on their friend list, like idk its just broke. @RuneScape @JagexSupport
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Jagex Support
(@JagexSupport) reported
@zhines4338 @RuneScape Hi, we're sorry about that. We are now aware of the issue and when staff are back in the office this week, we will look to get a resolution ~Dorothy
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chels
(@prettiestchels) reported
@LegendArtorias @OldSchoolRS are yours still error like that? im trying to open the app and it blank and close it by itself, idk why so confused
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Timothy Waldron
(@timothy_io) reported
@JordMerc @JagexAsh @JagexSupport My issue is that the "old name" is now the owner of my Clan Chat :S I noticed that my GIM account had my old name on their friends list also, so removing it and adding it worked there
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6AM
(@_6ayem) reported
@JagexSupport last effort to get any sort of support w this issue: My account was hacked for a few months, only recently managed to recover, the account was banned during the time I didnt have access, I cant appeal a permanent ban. Who do i contact as I had no control over the ac
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Sole ⍟
(@WhosSole) reported
@RECXNCY Switching between RuneScape and Lost Ark… i have a problem
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Matt
(@mattsart7) reported
@OldSchoolRS @JagexAsh @JagexAyiza the group storage is broken for all gim accounts, friends lists won’t work and clan system is currently broken. We can’t send any messages, use the storage system or anything
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JordMerc CV
(@JordMerc) reported
@timothy_io @JagexAsh @JagexSupport Deleting and readding accounts that show their old name should rectify that, as I had the same issue and this worked 👍
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hhgfddd
(@hhgfddd77388582) reported
@JagexSupport You literally just said that it’s unappealable? How can I appeal it or even discuss it? I didn’t have access to my account as it was hacked when the rule was broken
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99SlayerTab
(@99SlayerTab) reported
@OldSchoolRS High scores not working?
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Justin Lovett
(@jaylovett300) reported
@debrabanterg @RuneScape MY name that shows up is jaylovett300 which was my old name. hope they fix this soon im my clans bossing coordinator
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Jagex Support
(@JagexSupport) reported
@debrabanterg @RuneScape Hi, we're sorry about that. We are now aware of the issue and when staff are back in the office this week, we will look to get a resolution ~Dorothy
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xTc ContactZ
(@xTc_ContactZ) reported
@JagexEasty @RuneScape Can’t login through steam ?
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🗡seth🗡
(@sethxiii) reported
@JagexSupport My friend has an account that is banned on #osrs #runescape that is still charging him $10 a month for subscription. He cannot login to the account to undo this and your support line doesn’t work to resolve this issue as well. You are quite literally scamming him.
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Justin Lovett
(@jaylovett300) reported
@debrabanterg @RuneScape OMG YES I HAVE THIS SAME EXACT ISSUE, I CAN'T SOLO ELITE DUNGEONS OR EVEN GET IN A NEW GROUP IV'E BEEN LOCKED IN GROUPING SYSTEM FOR LIKE 3 DAYS NOW MAN
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Dakota Wayne Coslow
(@Dakotac2307) reported
@Josh11658912 @JagexSupport Hit up Allenfixx on instagram instead of wasting your time here support won’t help I’ve had this issue before he helped me out
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Aston ******
(@_kalakal) reported
@OldSchoolRS got my first ever barrows piece right before the server issues and now the rollback means i've lost it 😭
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Nicky Putra Pradana
(@BalikpapanBest) reported
@JagexSupport I am currently facing the same issue again, the game just updated and then I cannot relog. Error 25/26 message appearing.
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TF Fakie
(@TF_Fakie) reported
@OldSchoolRS When are you going to fix friends chat / hiscores. People still see my old name and can't msg me and when I look myself up on hiscores it's not my account
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Josh
(@Josh11658912) reported
@JagexSupport can y’all remove the 6 digit authentication on my account please 😭 I knew my old password when I submitted the request but y’all just approved a password change which wasn’t the problem I don’t have my old phone with the codes
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Andrea de la Mora
(@andreadelamoran) reported
@hhgfddd77388582 @JagexSupport I encountered a similar issue and i was referred to ALPHA_TECHIE on Instagram they are experts at Recovering hacked, banned, locked and suspended/ Disabled account.
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Andrea de la Mora
(@andreadelamoran) reported
@OliviaReuter7 @JagexSupport I encountered a similar issue and i was referred to ALPHA_TECHIE on Instagram they are experts at Recovering hacked, banned, locked and suspended/ Disabled account.
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Johnson
(@jonesjackson746) reported
@birdwell1992 @JagexTwisted @JagexSupport Robfixx on Instagram can help you fix this , the shadow ban can be lifted immediately off your account, you will have access to your account immediately kindly send him message
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7x00🇪🇪🦡 f2p uim
(@RSLulzSec) reported
Steam login is still down @RuneScape
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whyte adam
(@MixOsrs) reported
Anyone else been having issues with displaying the correct display name for friends following the recent rollback on Saturday? #osrs #runescape @JagexAsh @OldSchoolRS
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Dave Lotshift
(@SuaveDave3) reported
@CallmeNess95 @JagexSupport I encountered a similar issue and i was referred to ALPHA_TECHIE on Instagram they are experts at Recovering hacked, banned, locked and suspended/ Disabled account.