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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (65%)
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Online Play (29%)
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Game Crash (6%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Belo Oriente |
Online Play | |
 Heidelberg |
Sign in | |
| Braço do Norte |
Sign in | |
 Saint John |
Game Crash | |
 Valencia |
Online Play | |
 Redwood City |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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nobody
(@superlucci) reported
@JagexSupport Hello Jagex. Its been over a week now since Ive filled out the Unpaid Balance Hijakced Contact Us option. Said it would take 48 hours. I know you had the server issues, but seems like that has been resolved, but my 170$ unpaid balance due to hacks is still there
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Positivity
(@SonnyJrLive) reported
@JagexSupport How are things going with the server fix? When can we expect the next updates. I keep trying to log in every couple of hours just incase
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slice cats
(@CatsSlice) reported
@JagexSupport You guys made an error and changed my name and wont let me fix it saying its offensive. THERE IS NOTHING OFFENSIVE ABOUT IT. please revert this
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John J
(@JohnJ20615686) reported
@JagexAllstar @RuneScape I did have beta but it expired and deleted wouldn’t let me continue playing and it’s been in pipeline so why so long and another question why still no update on current log in issues ? I appreciate it’s being worked on but no need to say nothing was Saturday since last update
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Giibbaa
(@giiibbbaaa) reported
@RuneScape if i login on rs3 on my pc this weekend and i see that i lost progress or anything on my account we will have a problem ******* **** company i only logged into my osrs in my mobile and i lost all my money and amulets 🤬😡
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ScapeDeath
(@Devinwitte) reported
@odisho1996 @FurThinking @RuneScape Not losing xp right now isn't the issue to be worried about. But losing items and money is.
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Private Citizen
(@Alertinformed) reported
@RuneScape I assume the matriarchs are delayed until the login issue is fixed which is unknown eta right now is the correct? God speed fixing the issues and good luck. Silly game.
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Pete B
(@PeteSuz) reported
@RuneScape Hope your team will do something to make this huge login issue up to those affected-like 100 keys or something
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A_CalorieYT
(@calorieyt) reported
@JagexSupport Basically I was trying to let jagex know that my login email, I have changed my registered email already, so I believe it should be as it should for support
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Positivity
(@SonnyJrLive) reported
When you wake up like christmas morning and attempt to log on to runescape to only find out you still can't access your account because of a server issue. :(
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IvanJavier
(@JavierGeeks) reported
@JagexSupport I have an account created since 2018 and I know I damaged my pc and lost my login email and had no registered email.
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Mod Allstar
(@JagexAllstar) reported
@rswillmissit @RuneScape You must make an offering of service to the elder gods and @JagexWarden 😎
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Hillhulk
(@Singed_Hulk) reported
@andrew03689137 @BlevOnTwitch @RuneScape They are already working hard? Your acting like they are not doing anything. No offence but your being rather nasty to them and not considering the fact they are human with your statement. Just saying friend, ease off a bit. They are trying hard to fix this.
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✨
(@bestlifequo) reported
@JagexHelpElf @JagexSupport It’s still not working, what do I do?
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Tyler
(@******) reported
@sawb73 @ianspam @OldSchoolRS If it’s a new device, require a SMS text msg code to login Give recovery codes upon setting up SMS in case you lose access to phone. It’s not rocket science LMAO everyone else does it
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Thatguybob
(@ramsFan79104467) reported
@RuneScape @JagexTyran I’m locked out my account right now and I only started playing again 2 weeks ago, is this going to affect me with this fix you have planned?
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Mod Ash
(@JagexAsh) reported
@zarukahn333 Sorry, this isn't a Support channel and I'd not be able to help with any of that. Regarding the error message, if you still have the 'incident ID' and timestamp from it, please send that to the Support team for them to get it investigated - they're JagexSupport on this platform.
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Jordn
(@Jordnx24) reported
@WeedinMyGarden0 @RuneScape No it's not, if it were then hundreds of thousands of people would be banned. They're so aware of this happening that they're literally implementing an in-game official service to make it easier.
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Frederick Cook
(@FrederickCookJ) reported
@RuneScape Hmm, created my account after Feb 8th. Guess that's why there is no username associated with my account when I attempt to login.
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JAVIER++
(@pedvier2) reported
@JagexSupport I want you to help me and this is the third account that I have been banned for no reason, I have been wanting to maxed thieving and they have banned me for no reason, I have not broken any of their rules. it is illegal to play? nickname : 3 Months Ago
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Reece price
(@Reeceprice1) reported
@RuneScape Heya. My account is definitely part of the 1% that cannot get in. Still get the error loading your profile error message.
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SIN
(@SIN08358872) reported
@JagexNiku @jsssullivan @RuneScape I did a hell of a lot of grinding only just came to rs3 been loving it so much really hope nothing is lost and that you fix this soon , best of luck
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A_CalorieYT
(@calorieyt) reported
@JagexSupport Now when I sent in a ticket for the log in issue, in the message notes I mentioned that I cannot get mail thru that email, and provided a contact email to keep in touch
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mark cunnel
(@markcunnel) reported
@nujabes981 @JagexSupport Why not contact @jasmine_meek1 for recovery of your account he can help you recover that because I was having same issues with my mom account
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DamienThornUK
(@DamienThornUK) reported
@RuneScape bruhhh you guys didn't even put a Monday update out on your official site for the ongoing issues what the hell is going on over at Jagex? smh
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ₙₐₜₑ
(@Siyqodelic) reported
@RuneScape I'm literally gonna cancel and quit if yall dojt fix this **** now
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Zarrynn
(@dark_kill) reported
@JagexHelpFrost @JagexSupport Pleeeaaase, i tried all of that already! I tried and tried, and i keep getting this error! Is there no manual way you can add me in that pool of people who are waiting for an answer when there is a solution?
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GiratinaOSRS
(@CooperJosh18) reported
@RuneScape Thanks for the update. Still bummed I can't login. Kinda a bad time for all this to happen to a lot of us. If only it wasn't still winter here I be out fishing irl or something for the meantime. Not much to do where I live at this time of year.
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odisho
(@odisho1996) reported
@Devinwitte @FurThinking @RuneScape No they say you will not lose anything even money or items is just that the error loading your profile they trying to fix that so you gonna be fine :)
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Mod Allstar
(@JagexAllstar) reported
@JohnJ20615686 @RuneScape The team will update on the login issues when they are ready to. Trust me there are some real heroes and they are doing an astounding job. I sympathise it might seam frustrating to the outside.