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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (64%)
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Online Play (27%)
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Game Crash (9%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Sign in | |
 Upton |
Sign in | |
 Heidelberg |
Sign in | |
| Scunthorpe |
Sign in | |
 Charlotte |
Sign in | |
 Belo Oriente |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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R.J Burner
(@IVAN_00ZE) reported
How many followers on twitch do I need to get customer service?? @Jagex @JagexSupport
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Ariel Hazan
(@jagexsucksballs) reported
@JagexSupport i’ve already submitted the request however it has been refused now I’m stuck with a max total account that can’t talk. Fix this please, make me have faith in jagex again
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UNKACCT25
(@Titoswave) reported
@JagexSupport YOUR CUSTOMER SERVICE IS A PIECE OF ****. THE FACT WE NEED TO CONTACT YOU ON ANOTHER PLATFORM IS A JOKE. YOU HAVE INDIA ANSWERING YOUR TWEETS. GET A LIVE AGENT WITH ME RIGHT NOW
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MK Double
(@DoubleMklee) reported
@NathanIreland17 @JagexSupport I was having similar issues like this after hours of contacting support and they claim to help without doing so a friend recommended me to @knightgohard he helped me resolve it with just my tag I bet he could also be of help to you
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Zac ATK 🌐
(@DJ_Zac_ATK) reported
@JagexSupport I fully have 0 issues dropping the hackers email address and the (new) account name right here right now if it doesnt go further and get a proper resolution after actual discussion and not a cat and mouse back and forth via twitter posts.
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JohnoR
(@TheRealJohnoR) reported
@OldSchoolRS @JagexAsh Or at least fix that to, cause im not going to stop nagging till its done, ive been on this for 3 years and I will be on it for another 3 years, how the poh community got so curropted is beyond bs.
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MarkyXI
(@MarkyXI) reported
Runescape is the reason I have trust issues. I didnt fall for the trimmed armour BS! I ain't falling for yours
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UNKACCT25
(@Titoswave) reported
@JagexAsh Additionally the fact that we cannot even speak to live representative to discuss our issues or concerns is very disgusting. I have no idea how I have played a game and given money to a company who cares not what customers think/feel. This will be the last time i use Runescape.
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UNKACCT25
(@Titoswave) reported
@JagexSupport While I understand, that this is not your area nor that you actually give a solitary f. The customer service is horrendous. The fact that us players need to use ANOTHER website platform to speak to someone about our issues is extremely disingenuous.
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UNKACCT25
(@Titoswave) reported
@JagexSupport Additionally the fact that we cannot even speak to live representative to discuss our issues or concerns is very disgusting. I have no idea how I have played a game and given money to a company who cares not what customers think/feel. This will be the last time i use Runescape.
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Jack Manto
(@jmant0) reported
@JagexSupport I was logged into world 82 on rs3 which is now OFFLINE and cant sign in with either of my accounts, any idea when this maybe fixed?
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🐶Evie🐶 literal dog
(@GutterDogEvie) reported
@WIFEMODER ok riley i need advice, i got a month of sub to runescape but i’m having trouble getting into it, anything you know if that could help?
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fedrick
(@fedrick70040747) reported
@ryansaman23 @JagexSupport Have you try reaching out to @solexfixer on Instagram or message he helped fix mine because I also had the same issue earlier today
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Zac ATK 🌐
(@DJ_Zac_ATK) reported
@JagexSupport (2/2) for a decade also. Plus the new email and acc. name is *in* the email in plain text also so? Dunno about that claim about "We can't divulge any sensitive information like i.e. e-mails due to security reason." Just DM me, please. Your forms are very obviously broken.
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Tito Tito
(@Titoswave) reported
@JagexSupport YOU GUYS MAKE MILLIONS AND CANNOT EVEN HAVE A LIVE AGENT TO SPEAK TO. THIS IS THE SHITTIEST CUSTOMER SERVICE I HAVE EVER EXPERIENCED.
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Raine Arii
(@RaineArii) reported
@JagexSupport I haven't forgotten my login. I've submitted requests and they're being auto-denied. I feel like nobody is actually reading anything that is being said here.
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runeyismyshit
(@runeyismyshit) reported
FIX THE WILDY BOSS CAVES YOU ******* IDIOTS @OldSchoolRS
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Will Harper
(@willdeharp) reported
@KaiyserSozeRS @RuneScape @JagexSupport Got the same issue
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UNKACCT25
(@Titoswave) reported
@JagexSupport @CJReviewTW While I understand, that this is not your area nor that you actually give a solitary f. The customer service is horrendous. The fact that us players need to use ANOTHER website platform to speak to someone about our issues is extremely disingenuous.
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asa
(@adqs2525011) reported
@patesliv @JagexSupport Unfortunately their support will always either ignore you or tell you the same unhelpful thing ,talk to #HARYPRIME1 on instagram he helped me when I had similar issue
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The Mouse 🐁 🪤
(@IAmMousetrap_) reported
Fun RuneScape fact- I learned everything I know about stocks and markets through scape, from the days of fally and varrock merching to the grand exchange, The SEC actually does studies on our exchange because of how we handle our vast economy, to try to fix the US economy ✨
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Nick Maneval
(@ManevalNick) reported
@DamienThornUK @RuneScape They usually don't address dupes til after a fix or solution to keep the potential number of dupes low. More who know = greater chance of more trying and getting banned.
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MK Double
(@DoubleMklee) reported
@Xxwordowarxx @JagexSupport I was having similar issues like this after hours of contacting support and they claim to help without doing so a friend recommended me to @knightgohard he helped me resolve it with just my tag I bet he could also be of help to you
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Loul
(@rouis_chastem) reported
@Joegannnn @JagexSupport @RuneScape Account disabled is usually as a result of violating terms and conditions but if you think you’ve not broken any rule and was banned by mistake, send an inbox to FOXMAN_CRACKS on Instagram for quick review and assistance.
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MK Double
(@DoubleMklee) reported
@AngryAreolas @JagexSupport I was having similar issues like this after hours of contacting support and they claim to help without doing so a friend recommended me to @knightgohard he helped me resolve it with just my tag I bet he could also be of help to you
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Rob Badoodle
(@Badoodle123) reported
@RchamTV @Alistair_McF Rust is following the same mistakes of Runescape ngl. The same monetization errors and then time later a complete combat/progression overhaul which made the game casual/unfun/too easy/pay2win. And eventually they made a oldschool version of the game which is 6x+ more popular.
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asa
(@adqs2525011) reported
@oof_peckish @JagexSupport Complaining here won't solve the problem message #HARYPRIME1 on Instagram He's legit he can counter any problem relating to your playstation and Activision!!
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acrolance
(@acrolance1) reported
@JagexSupport can you fix W82? please?
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Dalton Koehler
(@whalenailerPUBG) reported
@JagexSupport I can’t, the communication emails are not going to my account anymore. I can’t login to the website period.
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Raine Arii
(@RaineArii) reported
@JagexSupport I supplied the same information 6 times previously and it was sufficient. This has been an ongoing issue, this is more complex than "you didn't provide enough info." I need to speak to an actual person.