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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (78%)
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Online Play (11%)
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Glitches (6%)
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Game Crash (6%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Sign in | |
 Gaspé |
Sign in | |
| Regina |
Online Play | |
| Melbourne |
Sign in | |
| Langley |
Sign in | |
 Kitzingen |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Jeremy Long
(@Jeremylong05) reported
@OldSchoolRS Everytime I grab an uncharged cell my chat box gets all messed up and won't let me send a private message. Any idea of how to fix this. It only happens when I grab them. I have to log out and back in to be able to chat again. Anyone else having this issue?
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KeiKlash
(@KeiKlash) reported
@JagexSupport I don't know how the account system works and how it interacts with the website, but I feel like this is an issue that likely went under the radar and that probably could be fixed by making the axeso5 asociation equals to a login email for account management purposes [2/2]
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EKKO0O0OO0O0O0
(@O0Ekko0) reported
@OldSchoolRS theres a glitch where u can drop food and it stays on the ground for 10 mins + u can world hop and it will still stay there and its being abused in PVP please help
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Drake
(@Drake78750570) reported
@OldSchoolRS I can't sign in and use my account I made to connect it to my PC and your website won't work
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Tsujack
(@tsujack) reported
@JagexSupport Might want to crack down on some friends chats. I encountered one yesterday Name: DG service description: scamming gold for rushing dungeoneering floors. They even advertised a discord server for their shady practices.
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DoctorJohn 💉💉💉
(@DoctorJohn_MD) reported
@Gamer_4Lifee @Warcraft The games that came before WoW like Everquest and Dark Age of Camelot all had housing. Runescape had housing. The engine isn't the problem. Frankly, if they had made garrisons fully customizable then that's a housing system right there. So I'm fact you're wrong there
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Ye❗️
(@Yemi97237161) reported
@loadingup18 @JagexSupport I once had similar issues but (Jerzy_Techz on instagram) fixed my account..he's really good... check him out!👌🏼
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DoctorXCrypto
(@TheDoctor_X_) reported
The other, larger problem is that it’s against RuneScape’s ToS. Real-world trading is illegal and they can and will ban your account for doing so, flushing time, effort, and whatever money may be on that account right down the toilet.
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Sokaido
(@Sokaido2) reported
@EskyVXv6 @JagexSupport Dm @Hytechcyber now to fix your account immediately
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Bas-osrs
(@OsrsBas) reported
@JagexSupport @Livey_ I love you guys at jagex but can we please put people that actually read the question and/or know anything about the game in charge of customer service?
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Omar hazem
(@Omarxhazem) reported
@The_Brocky @JagexSupport Contact @idaychiandzoer to fix your account
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Sokaido
(@Sokaido2) reported
@The_Brocky @JagexSupport Dm @Lytechcyber now to fix your account immediately
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Valencia
(@XValenciaz) reported
@JagexSupport I've been sending tickets like crazy, doing everything you guys tell me to do and still nothing. I was told to use an email address I have access to and that username in my previous tweet is not mine! I've been trying for a while now. Fix this!
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robert cova
(@robertcova1) reported
@JagexSupport #runescape first of all good morning or night depending on what time you see this message, I want to know why my ironman group mode account says it was banned by rwt if I have never broken any rule or anything like that I would appreciate a solution to this problem
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Furry Wall
(@Furry_Wall) reported
@Livey_ @JagexSupport I noticed I was only having this issue on Runelite
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KeiKlash
(@KeiKlash) reported
@JagexSupport It makes sense, I was hopeful but I know it's almost impossible to have a manual solution for my account alone, but what I care most is that this problem can be solved in the nearest available future, [1/2]
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Sokaido
(@Sokaido2) reported
@RealJohnoR @JagexSupport Message @Lytechcyber now to fix your account immediately
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Mod Ash
(@JagexAsh) reported
@karlmccon I'd suggest letting the Support team know you're having trouble - they're JagexSupport on this platform.
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robert cova
(@robertcova1) reported
@JagexSupport first of all good morning or night depending on what time you see this message, I want to know why my ironman group mode account says it was banned by rwt if I have never broken any rule or anything like that I would appreciate a solution to this problem
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SolemnReign
(@Aeldari_WoW) reported
@JagexSupport Hi again, when I follow the advice on that page and hit report issue I can’t access the website to send a ticket. Is there any other way to submit a ticket? It gives me Ray ID etc in the error.
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Jerry McCarten
(@Lawbster_Doge) reported
@JagexSupport I can't login because my account is disabled and also I lost my authenticator. I'm trying to recover the account but when I enter the email, I don't receive any. Maybe they will come later, but if they don't what can I do?
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cass
(@eatyoursoups_) reported
@JagexSupport can't login into my account on my ipad. My usual email login doesn't work and I have no idea what's going on.
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TGC_Dave
(@TGContrarian) reported
Anybody else having issues with @RuneScape constantly crashing on android? I've verified that my device is compatible. But basically anything I do crashes it. Didn't used to be this way. Opening any interface, teleporting, or walking into a slightly crowded area now crashes it
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Jagex Support
(@JagexSupport) reported
@Dong_Chan00 @Jagex @OldSchoolRS Hi! as previously stated, it is now a known issue which we're currently looking into and we're unable to say exactly what the cause is right now. Thanks! - Pixel
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ROT76
(@rot_76) reported
@OldSchoolRS fix rev entrance
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Justin Pitnick
(@PitnickJustin) reported
@JagexSupport hey so I have a problem I have an Ironman account named “Mint Royalty” and I forgot which email I used to login I have the auth setup and all that still.
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Alpha
(@Alpha61269165) reported
@IzakMcGregor @JagexSupport @Vlumondoxa Reach out to litetoolx via IG he'll fix it immediately
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papo
(@papo46643569) reported
@JagexSupport you need to fix rs3 the drop is broken i bought 600 Ascension Keystone Tertius and i not getting drop from signet 3 . it being over 10 ******* days and i not getting that drop . ill uninstall this bug drop
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Eddymar hernandez
(@Eddyher24192864) reported
@JagexSupport A couple of years ago I was robbed and I recovered my account when it was banned by macro, but after 2 months they banned it, maybe the system took the first ban and that's why it was a mistake, if I could check manually I would notice the error rsname : allways dry
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Rip multi pking 21/10/2020
(@Wildyupdatewhen) reported
@Livey_ @JagexSupport @jagexsupport I've been having these issues too recently. The world has like 80 people in it. Its not full.