Is RuneScape down?
No problems detected
If you are having issues, please submit a report below.
RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
-
Sign in (65%)
-
Online Play (29%)
-
Game Crash (6%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Charlotte |
Sign in | |
 Belo Oriente |
Online Play | |
 Heidelberg |
Sign in | |
| Braço do Norte |
Sign in | |
 Saint John |
Game Crash | |
 Valencia |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
-
Arminanski
(@AvedisianX) reported
@JagexSupport Hello Jagex, I’m trying to recover my account. I tried to recover my login and it worked. But I’m trying to get my password / change my email but it keeps saying “denied”. I can answer 3+ Rsn. 2+ passwords. City + zipcode. Please help me out I’m trying to play again
-
QueenT
(@t_o_b_e__) reported
@MarkStannie @JagexSupport Hit up allenfixx on instagram he’ll sure be of help he resolved this same issue for a friend last week
-
kingbaba
(@kingababa128) reported
@JagexSupport My problem is, that i appealed 2 accs that got banned 2 and 3 Years ago alot of times :), with no success....Now you guys got a new appeal system and now its possible to Appeal it, like to get another chance.I did Appealed it again, but dont received any email.
-
Ann
(@pacific616) reported
@EuropeanNamed @JagexSupport Hit up Allenfixx on instagram instead of wasting your time here support won’t help I’ve had this issue before he helped me out
-
Happy living
(@Happinessever9) reported
@LemingGayton @JagexSupport Complaining here won't solve the problem message allenfixx on Instagram He's legit he can counter any problem relating to your playstation
-
Matthew Ingers
(@MatthewIngers) reported
@JagexSupport Hey, i'm having trouble recovering an old account, I can't remember some of the details but I have things like old password and Agreement no. etc.. please help
-
Steve
(@RoT_Steve1) reported
@OldSchoolRS No one gives a ****,fix the login servers.
-
Ader Arka
(@AderArka) reported
@JagexSupport That section has zero solutions, since it does not even mention the problem. The issue is that the login prompt leads me to the cookie policy page, not to the login page, thus, making me unable to login. I’ve reinstalled the app several times, to no change.
-
crèche
(@OluwafemiGbade1) reported
@EuropeanNamed @JagexSupport I had similar issues a week ago and the support system couldn’t get it fixed but I was fortunate to meet #allenfixx on instagram he helped me fixed it you should send him a message
-
Cody Hutsell
(@kniman2) reported
@OldSchoolRS is there an issue with the mobile app. I have a brand new phone an used to run fine but now not at all?
-
eagl3vision
(@eagl3vision) reported
@OldSchoolRS Hi, since your latest update for OSRS mobile (version 207.3), the game has been lagging a lot. I've tried changing the FPS to unlimited, 60, 30 etc. But it keeps lagging. The respawn timer on trees are gone too, even though the option is turned on. Look into this pls
-
Arham (cheemken)
(@thedegensniper) reported
@OldSchoolRS Bot broken
-
Deniz Yezer
(@denizmericc) reported
@JagexSupport @JagexAsh Hello again. Are you a bot? Could a real person reply me instead of a bot. This issue is being going on since more than a year. When they brute force, I assume the email address is deleted from account and I don't receive password reset emails. System doesn't let me recover acc.
-
* HuggyBear *
(@TheHuggyBearr) reported
Hey @JagexSupport have there been any bug reports about choppy gameplay? My game just keeps stuttering and going super slow and choppy. Never had this issue before. I play on an iPhone 11
-
Deniz Yezer
(@denizmericc) reported
@JagexSupport @JagexAsh Hello. Your support centre doesn't work. I tried every possibility. The real problem is not recovering the account. It is that my account is being seriously attacked since 3 years and you are not solving the issue! I'm not able to change my username (which is mail address). HELP!
-
Happy living
(@Happinessever9) reported
@AvedisianX @JagexSupport Complaining here won't solve the problem message allenfixx on Instagram He's legit he can counter any problem relating to your playstation
-
🇨🇦デンキ🇺🇸
(@DenkiLuxio404) reported
@OldSchoolRS Today I'm getting some serious chugging in the frame rate. I only get to play for 20 seconds before it drops to two FPS or less before crashing entirely. This was not a problem at all three days ago.
-
Sean
(@sean_denning) reported
@OldSchoolRS any reports on the android app lagging? Getting terrible lagg but unsure why.
-
Mehmet
(@afgmeh) reported
In Iran people would invest all their money into these plastic-wrapped gold coins when inflation was bad when I was a kid. Now they invest their money in the Fifa marketplace and runescape to combat the same problem.
-
Brian
(@EvilLucario) reported
(RuneScape will never crack top 30 or maybe even 50, MMOs/live service games will never rank super high due to their nature of changing way too much + having too much abrasive elements)
-
Jae Brink
(@Jae_Brink2) reported
@OldSchoolRS the latest mobile update is unplayable on Android. Please fix. Framerate is like 1 frame per 5 seconds.
-
Travis Doering
(@DoeringTravis) reported
@OldSchoolRS Can you fix the mobile lagging problem asap, the game is literally unplayable!! Starts a minute after logging in and doesn't go away without closing the app completely and starting again
-
alglenn conui
(@AlglennC) reported
@RimpinevaPanu @JagexSupport Honestly though... They have by far the 'worst' customer service I have ever experienced when it comes to MMORPGs.
-
Mattyyy
(@Mattyyy_YMCMB) reported
@JagexSupport I keep getting multiple login despite nobody using my account? And I can only login via mobile app.
-
Path to Pantheon
(@PathToPantheon) reported
@OldSchoolRS It's the login theme music
-
Biff the understudy
(@yoyomanlol) reported
@JagexSupport The C++ Stemam Client has been crashing frequently when teleporting via spells and jewelry lately in OSRS. This has happened to me several times on two different computers and I was wondering if the dev team is aware of the issue? I haven’t had issues with Runelite.
-
Nick
(@SagittalAxis) reported
@JagexSupport Not the answer I was looking for, you got a mobile answer? Any reason why I have to put in my authenticator every 2-3rd time I login?
-
Briar
(@spotlesscheese) reported
@OldSchoolRS I keep lagging on osrs mobile inside mlm it's never done this till today please help
-
radler
(@Ridwan38206152) reported
@steinarpeders18 @JagexSupport No positive response will come from their support I can bet I got mine fixed by #allenfixx on instagram when I had this issue you should send him a message request right away
-
Adrian Eide
(@Adrianeiide) reported
@JagexSupport WTF is this reply? 99RC + 90+ slayer loottable LOST. 1000+ hours and you cant do anything. I was protected by bankpin and authenticator! How is it possible that a 20+ year old game cant fix issues like this!