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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (65%)
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Online Play (29%)
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Game Crash (6%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Belo Oriente |
Online Play | |
 Heidelberg |
Sign in | |
| Braço do Norte |
Sign in | |
 Saint John |
Game Crash | |
 Valencia |
Online Play | |
 Redwood City |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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ItsSkyguy
(@SkyguyIts) reported
@OldSchoolRS I normally wouldn't mind because I understand servers go down from time to time. But 6 hours is a bit outside of a normal window for server issues. You guys make millions, at least have some kind of redundancy in place.
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Celas
(@Celas07) reported
@OldSchoolRS want to fix your servers? anytime now. thanks. multi-hundred million dollar company idk how.
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M X
(@themcpolo) reported
@AlexKiddTV @RiaElinor @RuneScape This is also on top of the MTX sales they get. You would think by now we would have errors down to a level of 10%. But as we wait, that just USD/time spent wasted. So I see it from both sides.
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Rhythm Lavdas
(@LavdasRhythm) reported
@OldSchoolRS No problem I was able to fully download elder scrolls online so I’ll be on that , good luck jagex , fix this . I’ve never seen any multimillion dollar company have such terrible servers , should have backups for the backups . Nonstop service . Get connected.
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Mainit King
(@KingMainit) reported
@OldSchoolRS if i win the lottery Ill donate it all to you guys so you can finally be under real pressure to fix your ******* servers.
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Per
(@Per90446879) reported
@OldSchoolRS How long its gonna take to fix the problem? I was going to get 99 mage for a few hours ago😠hurry up.
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RoT DULL
(@RotDull) reported
@OLagwagon @OldSchoolRS ill ******* ddos you dont EVER speak to me AGAIN
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Sander
(@San4311) reported
@RiaElinor @RuneScape Be glad they 're working overtime to fix it. Could have just said ''**** this we're not paid enough for this ****, see you tomorrow''. Sick and tired of people whinging about compensation for no more than 6-7 hours of downtime.
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Reckless
(@CaPeach123) reported
@OldSchoolRS I mean I hate to add to the insanely large amount of trolls and ******** involved regarding this issue but as a Network Administrator I wonder what 'good progress' even means. 6 hours at this and still not positive results but 'good progress'. Can this company ever be transparent
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Jay Sindab 🇸🇪
(@JaySindab) reported
I am one of the lucky few that have been able to stay online, playing runescape. But seeing how much problem there is I wonder; could this be runescape's worst problem ever (excluding ddos attacks)?
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Mark
(@Mark52037234) reported
@RuneScape Runescape: Its fixed! 1 min later, we have reports its not working
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Tyler
(@finest_rs) reported
@OldSchoolRS When are you going to have an actual support system rather than relying on Reddit or Twitter lottery to obtain proper customer service? @JagexSupport @RuneScape Crazy that people have to gamble on 3rd party to obtain customer service rather than your own website.
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Kayell
(@Kaelthalon) reported
@RuneScape Take your time @Jagex. People be crying over 1.5 cents per hour lost. You should FedEx them all a few pennies for their trouble.
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NemytThorleif
(@NThorleif) reported
@RuneScape Dunno if this was the whole time but before trying to log in it was just loading and nothing happened, but now i got an actual error? well anyways, good luck in figuring out what the issue is, we will wait for it to be resolved.. x3
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Thy Neighbor
(@ThyNeighbor_) reported
@wiregh0st @OldSchoolRS If you're paying for a service and that service is not available, it's not unreasonable to ask for compensation.
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Mythikal 🌐
(@mythikal13) reported
@OldSchoolRS My game wont launch at all now and keeps crashing my steam.... is this a new issue with this?
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Ken Hazleton
(@HazletonKen) reported
@ChrisArakelian @RuneScape when they do updtaes they generally bugger them up and have to hot fix, ninja fix or not fix
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Reckless
(@CaPeach123) reported
@splashtopban @OldSchoolRS Something such as, the Sysadmins have been digging into the issue and rather than try to put the servers back up with the potential to go back down we're going to hold off for a few more hours to ensure when they're back online they are for good.
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Blue
(@Blue_Frostfire) reported
@sirrvacatusssss @RuneScape No. It just means the login servers are borked. Your account is fine. We just can' play them.
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OSRSLagwagon
(@OLagwagon) reported
@RotDull @OldSchoolRS Wrong problem move along son
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Solo_Sparky
(@solo_sparky) reported
@CaPeach123 @OldSchoolRS no they cant ever be. 5 mins after I posted on here, servers are back. 20 mins after this post by them. Such service!
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Fuzz_Puppet
(@JoelMcadie) reported
@RuneScape so how long now until we can play the service we pay for?
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Reckless
(@CaPeach123) reported
@OldSchoolRS I understand that in terms of a Network hosted for a game service like OSRS and the line of work I do may differ but surely the Sysadmins have some sort of contingency plan in situations like this? No outside backup hosting server? It's just ride it out until it's fixed?
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Matt
(@MattTheFolf) reported
@JagexSupport @RuneScape I can't login it say error loading your profile and ideas?
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eliza says acäb
(@pinky___swear) reported
runescape is broken if they dont fix it soon i’m gonna off myself
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dan Swift
(@dangard999) reported
@RuneScape hi im getting an error loading my profile please contact customer support can anyone help me with this please
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One-eyed Cucumber Man
(@Majoras94) reported
@iSamiiee @luke_roo @RuneScape I dont care if nothing is given for this but I am upset I have to deal with irl issues instead of distracting myself...
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James Sergison
(@TheJimbob1337) reported
@RuneScape Any idea what has caused the issues? I haven't been able to use Facebook login, and i got onto an alt for half an hour before the client crashed. Then nothing.
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RoanWWW
(@RoanWat) reported
@KingsBluue @OldSchoolRS If there's something wrong with the servers intern then yes. And from the looks of it it's a server issue.
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Mikio
(@Keillor53565598) reported
@OldSchoolRS The servers have been super laggy before this crash, I hope Jagex can somehow put their resources into making the oldschool servers better.