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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (70%)
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Online Play (15%)
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Game Crash (7%)
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Matchmaking (4%)
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Glitches (4%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Pittsfield |
Sign in | |
 Johannesburg |
Matchmaking | |
 Manchester |
Sign in | |
 Melbourne |
Sign in | |
 Gaspé |
Sign in | |
| Regina |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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6C_SJ7
(@Sam_JamesH) reported
@JagexSupport Yes, I had an email linking me to the account recovery page, I filled in the new password form, and that led to a page saying the account is now unlocked and may be logged into, but I go to log in, and still says “too many login attempts” so I gave it an hour, still the same
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Antlers
(@midnightantlers) reported
Unauthorized login on my Twitter an hour ago. If my phone gets hacked all you’re gonna get are RuneScape screenshots sorry!! (and maybe a **** or 2 idk)
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Mod Ash
(@JagexAsh) reported
@abidosrs I'm afraid I'm having trouble understanding you, but if you're trying to ask the Support team something, they're JagexSupport on this platform.
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junebug312
(@junebug3122) reported
@RuneScape can you please fix the client? I have not been able to play for close to two whole days now going on three. I log in and then it freezes up within 5 minutes and I have to close it manually. It's on my last nerve please fix it
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junebug312
(@junebug3122) reported
@RuneScape Please fix the client I cannot get in the game for longer than 5 minutes then it freezes up and crashes. Please fix it
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James Weller
(@JamesWe23679735) reported
@JagexHelpFrost @JagexSupport i tried that, i do believe someone was trying to spam hack my password because i was getting too many login attempts yesterday, this is the reason i changed my password i reported it would this have anything to do with that?
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Mikeyy
(@themlabz) reported
@SMPZA RuneScape Duplicate money glitch
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Skittle
(@OsrsSkittles) reported
@OldSchoolRS Still waitting jagex to wake up and fix my account it been 3 week since i cant login to my account due of to many login... i put membership and i cant login it legit scam
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Carlos Ty
(@carty772) reported
@JagexSupport Hey Jagex Support, I just came back from a long hiatus from the game and am having trouble recovering my account. I tried the recover account steps through the website only to get roadblocked saying I didn't have enough information.
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Tony Beek
(@ReGiSyDe_GhOsT) reported
@JagexSupport I am trying to recover my original account and when I click request recovery it gives error code 15 the account is Timmybarren
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robotnick2
(@robotnick21) reported
@JagexHelpL0ne @JagexSupport Sadly I didn't - I'm logging in with the expected username (robotnick2) as it's an old account from before emails were used as login names. If I try to login with the email address associated with the account I can't, again because that's not the login info for that account.
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Sam
(@aSamWow) reported
@JagexSupport may you please provide some insight to my bans? From my understanding, I haven't broken any rules. I was banned for macroing, but I didn't use any 3rd party software or macros. I make a genuine mouse click for each account I play on.
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xXLadyLucinaXx
(@LucinaLady) reported
@JagexSupport Any updates on the client crashes?? I’m still experiencing these issues and I’m not able to play!
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EssentialVitamins
(@EssentialV_TV) reported
@JagexSupport Tonight I purchased 3 OSRS bonds while waiting for the others to transfer. I received a 'payment refused' error message despite my bank sending me an SMS alert to inform me of the transaction.
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Elizabeth Damron
(@Liz7256) reported
@RuneScape, you still haven't fixed the problem with the client crashing! Work it out!
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Sven
(@Sven10205792) reported
@JagexSupport I just know login email as its my personal email, but 3years black hole in the acc..
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Christian Kamado
(@TheLittlMouse) reported
Hey @JagexSupport I got a new phone and I have a problem, I have an Authenticator Lock for extra Security of course, My question is, is there a way to transfer my Authenticator timed password to my new phone. I’ve already tried multiple attempts but none has worked, any help
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Alpha Turk
(@AlphaTurk5) reported
@RuneScape fix the crashing please
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زيكو
(@Ziiko80) reported
@JagexAcorn @JagexTyran @JagexSupport Hello, someone is trying to spam log into my account for the past 2 weeks, I also get emails requesting password changes. Is there anyway I can change my login email or my username to avoid this problem?
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Jamie Jamie
(@jamielikestech) reported
@JagexSupport I installed the official Linux client to try and login there, which directs me to the site for the account lock. However, when the site opens I'm given Error Code 15, "This request was blocked by the security rules." I've also attempted on my phone(4G) and VPN. No change there.
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Declan
(@Declan78208737) reported
@OldSchoolRS @JagexAsh will tiers easy, med and hard involve wildy bosses? If so that restricts UIM and HC completing up to hard which means they will still receive the same current problem at GWD having players crash them. Also will irons receive a decreased price for an instance?
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Deadsilent25
(@deadsilent25) reported
@JagexHelpL0ne @JagexSupport Hi thanks for the reply, i know that normally they are permanent. My main problem with it is that yes i mad a mistake which back then i read the rules and didnt think it was against the rules. Since the day i have been a much better person to myself and the community. Please help
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زيكو
(@Ziiko80) reported
@JagexSupport @JagexTyran haven't been able to log in for almost 10 days now, nothing is working, I tried VPN, I tried changing clients,I tried everything that was suggested in the security of runescape.I heard some people required to change the name (login) to help them with.
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laine marks
(@bigglaine) reported
@JagexSupport I recently submitted 2 appeals for the recovery of an account by the login name of “Laine73”. I believe I provided the best of information I could. Any chance someone could review this for me? Thanks.
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⚔ Oldschool Scape ⚔
(@Scapetopia) reported
@JagexSupport After countless attempts to make a support ticket for my account locked acc. Same error 15 security msg. What is up with that? Any explanation about the error? I have emailed the Support team directly and hope to hear back within 48hrs.. @JagexAsh
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6C_SJ7
(@Sam_JamesH) reported
@JagexSupport And also following the FindAccount page sends me an email containing the login account/email that I am trying to get unlocked
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NKBLM
(@NKBLM1) reported
@OldSchoolRS Any updates on Spen issues for mobile? I suck too much tapping with my fat fingers and need my pen back
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Andrés
(@Andrs48736701) reported
@JagexTyran friend I have a problem with my runescape account that they banned me without me doing anything wrong I have 1 year with my account and I don't see why they took it away
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Junior
(@DpunJr7) reported
@RuneScape Fix the client crashing issue???🤔
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ISpelRong
(@ISpelRong) reported
Why is @OldSchoolRS's solution to venezuelan gold farmers camping high level bosses to punish regular players? How about you just do a better job, or any job at all at fixing the cause of the issue.