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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (67%)
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Online Play (28%)
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Game Crash (6%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Scunthorpe |
Sign in | |
 Charlotte |
Sign in | |
 Belo Oriente |
Online Play | |
 Heidelberg |
Sign in | |
| Braço do Norte |
Sign in | |
 Saint John |
Game Crash |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Tyson brook
(@OSRSTED) reported
@JagexSupport My account wasn’t made with an email, it was made with a username, I know the username and everything but the password I had last month isn’t working. The registered emails I’ve had on it isn’t getting an email or anything for reset. How do I fix this. I know all the info
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Isaac Wilkerson
(@IsaacWilkerso18) reported
@JagexSupport Cool, now help me recover my account. I am tired of automated responses from 6 different people. Give me a contact for one customer service rep, and have them help me recover my account. I am about to ask for a refund on my new account. This is ridiculous.
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EmilysVengeance666
(@EVengeance666) reported
@JagexSupport i think that link was only for password resets. it said my appeal for password change was accepted, but that doesn't solve my email change problem.
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Kitteh
(@kittehbunneh) reported
@JagexSupport Hey I just tried to appeal a ban on an old account. I was told the account was not banned, but I cannot log into it, because it is definitely banned. What steps can I take to fix this? THANKS!!!! <3
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Bio
(@BioMasterZap) reported
@NMZscape @readvakiva @OldSchoolRS While I partly agree, I feel like you are ignoring some notable factors in that simplification. The bow needs an armor set to achieve that DPS, which is more than just a different weapon. Also, the issue isn't so much the current DPS but the BPs speed and how that escalates.
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Meda (Send me your OCs 🖊)
(@Onyx_Meda) reported
Guessing some older data on my SSD got corrupted recently. Tried to open non-Steam Runescape and got "MSVCP140.dll and VCRUNTIME140.dll are missing" errors. Wonder if that has anything to do with Elite Dangerous and Nvidia Share not working.
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Mike
(@mikeyhaggard) reported
give me something exciting but predictable like Crash Bandicoot and then something completely out there. something wild like a Denjuu from Telefang, CJ from GTA: San Andreas, a Runescape character, a wire frame from Melee, whatever
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Zak_45
(@KlanVr) reported
@OldSchoolRS The log in screen doesn't even work for me anyway. Fix log I'm spam
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FreeVanCandy
(@BirkmaierDamase) reported
@JagexSupport @JagexAsh @JagexTyran i died at vorkath long story short logged in 6 hours later and went to go pvp and try to do my thing I died and didn’t know I had void and blowpipe and stuff in torfinn item retrieval please just fix this jagex
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Bones
(@BonesOutLoud) reported
@JagexSupport All done. Fix your "free with Prime" nonsense. I've wasted an hour trying to save $3 and now I don't want anything to do with your game. I don't think that's how promos are supposed to work. 🙄
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Zod
(@Zoddix2) reported
@OldSchoolRS Oh wow your changing the login screen 👀
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Kitteh
(@kittehbunneh) reported
@JagexSupport I am still having the issue with your support, I keep getting an automated response that the account that is banned, is not banned.
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SUPPORT SERVICE TEAM
(@RECOVERY__TEAM) reported
@Onenite7 @JagexSupport We’re from the support service team kindly send us a direct message straight to our Dm to help you reactivate your account
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Hezzie
(@daddyhezz) reported
@JagexSupport Hey, I’m having issues with an account ban I truly believe to be false. Occured March 7th and have not been able to get a response
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janice
(@janice790) reported
@Stanley33525993 @JagexSupport Contact @rixxytech his an expert in account recovery. He help me recover my banned account when i have similar issue Send him a dm his legit and guaranteed
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Stephan Vandelinde
(@StephanVandelin) reported
@RsAOROX @JagexSupport @BigRom34 That's jamflex bro they piss on the legit players and ban us for no reason yet the bots that flood every world get to do whatever they want with no bans for days and make thousands of rwt cash. Makes no sense, broken ****** system.
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ZaddRS
(@RsZadd) reported
@OldSchoolRS I don’t believe you nerfing the blowpipe makes a lick of sense. This was a problem 5 years ago. You want to change the range meta than alter monsters and methods of killing. Also new darts are Pog.
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janice
(@janice790) reported
@elias23_samuel @OldSchoolRS Contact @rixxytech his an expert in account recovery. He help me recover my banned account when i have similar issue Send him a dm his legit and guaranteed
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Edwin MDK
(@Masqueradehfx) reported
@JagexSupport I need help getting back into my OSRS mobile account. I goofed and unlinked my account from my Google Account. Got an email? I've spent over an hour on your support page trying to find a way to fix this.
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Forgiven Parse Shaming @the thirst shard
(@vulsranh) reported
@EntheoInaveh on one hand, i can see your point, but as long as the user can already adjust the settings themselves then is that truly an issue? I mean we've seen that recent reddit thread thrown around recently where a person's settings had their game looking like runescape.
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Xyn
(@Misterjpc819) reported
@JagexSupport Greetings! My zoom sensitivity keeps resetting to default every time I log out. I'm unsure of how to fix or even report this issue as the proper report section leads to the support website. Thank you for your time!
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george
(@ife_yinwa) reported
@sampies4 @JagexSupport the issue of support is that they don’t reply they don’t treat their client well, honestly I advise you send a message to @whitehat_legion he will surly help you to recover them back he was able to get mine and people I also referred didn’t regret it
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BigRedJapan
(@BigredJapan) reported
@JagexSupport iv recently tried to login on a different pc with on screen keyboard and it keeps telling me "invalid credentials". But when i login on the pc i mainly use i can get in just find with the same credentials. why cant i login on my other pc with the same credentials
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Synergy Gotham
(@ChillAssGuy) reported
@JagexSupport Hello, i'm having an issue with my account that I lost access to my authenticator that was linked up to it when i got a new phone. I've tried to disable it but the email i created my account with was a school email thats been deleted. what can i do to recover?
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Williams Antonio
(@williamspedro5) reported
hello @JagexSupport I have a problem, today when I try to enter my account it tells me that it is banned, and when I follow the steps to see what happened, it tells me that it has been for trade in the real world and because of that simple fact I do not know take into account.
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Josh Lupien
(@Huelogy) reported
@JagexSupport please lock the account Clek12, my account was just hacked I need help recovering it I cannot access the recovery page it gives me error 15 every time
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Elighthegrouch
(@Elighthegrouch1) reported
@JagexSupport Now I can’t even appeal my noob accounts membership. Reporting “error 15” results in a second error 15 In 17 years this is the 1st time having an unresolved issue and it’s a total **** show! If you’re going to ban me again for tethering my phone, I require refund
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paracosmik
(@paracosmik) reported
@Tictak47 this also happened with my short time on runescape out of interest i thought i saw promise, then i get greeted with 3/4 of the game world being walled off entirely by a subscription; that and the same ******* ui problem but older
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Michael
(@Michael62922256) reported
@mjlee981 @JagexSupport I had similar issues with my account but I got it fixed by @cyberspace644 on Instagram he is fast and reliable, in think you should contact him for help
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Ummi
(@Ummi99588821) reported
@Onenite7 @JagexSupport My account got same similar issue.. i contacted support services but they wouldn’t help me...I got referred to globaltecsecurity on Instagram and they were so helpful and reliable. Am sure they can help