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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (67%)
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Online Play (28%)
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Game Crash (6%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Heidelberg |
Sign in | |
 Scunthorpe |
Sign in | |
 Charlotte |
Sign in | |
 Belo Oriente |
Online Play | |
| Heidelberg |
Sign in | |
| Braço do Norte |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Monica Johnson
(@MonicaJ11546944) reported
@AniMorill0 @JagexSupport I was recommended to @jetfixcare. He was able to recover my banned account in less than an hour. He is legit and highly recommended for the service. Go contact him now to get your account back
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Ace♠️
(@acenine11) reported
Nex problems. Ecumenical key shards do not drop all the time, 4 times so far they “drop” but aren’t on the ground. Also, sometimes when I enter the room, the ground is see through and my frame rate crashes to 10 with an RTX 3060ti. Fix these please.. @OldSchoolRS
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Monica Johnson
(@MonicaJ11546944) reported
@atcook1029 @JagexSupport I was recommended to @jetfixcare. He was able to recover my banned account in less than an hour. He is legit and highly recommended for the service. Go contact him now to get your account back
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Hunter Locke
(@sanguinelblades) reported
@RuneScape Broken promises, it is back up and no post
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Hunter Locke
(@sanguinelblades) reported
@RuneScape Broken promises :(
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HANZZ
(@HanzOSRS) reported
Is there a fix for osrs mobile on ios crashing after 1 kill each time? @JagexSupport
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Izzy Otter
(@IzzyOtter) reported
Tempted to go back to halo 5 until they fix this 50xp per game bs. At least you can level up without it requiring 20 5-10 min games. If i wanted grinding luke that, id play runescape or classic wow.
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R
(@Randollio) reported
Been starting at the RuneScape login screen for a good 2 hours now. 0 progress has been made.
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Christopher C.
(@ears_silent) reported
@JagexSupport @modash Is Nex's unique drop rate broken or too high? 1020 kills. NO drops at all. It doesn't make sense.
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2nd Base
(@OSRS2ndBase) reported
@OR13NT_OSRS @JagexSupport @JagexTyran How would switching to the Steam client fix it?
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MightShin 🍣
(@MightShinSystem) reported
@mikeshinoda the Runescape / WoW venezuelan bots issue: these people are grinding game money for real dollars, there's people killing these players to avoid the ingame economic issues, and they don't precisely exchange uhh happy words, you know?
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Candice Clifford
(@Candice0o1) reported
@Arles26d @JagexSupport Same thing happen to here I wasn’t able to login my account regardless I have made several complain to there team but luckily I was directed to (xbxhacks_3) on Instagram by a friend and they help me fix my account back
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Hannah
(@jaehannah) reported
@JagexSupport Hey Jagex, I don’t have access to my linked email (old uni account that got shut down when I graduated) so I submitted a request to change it and now my account is locked on suspicious of being stolen :( how can I fix this please?
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Monica Johnson
(@MonicaJ11546944) reported
@RobertoChu5 @JagexSupport I was recommended to @jetfixcare. He was able to recover my hacked account in less than an hour. He is legit and highly recommended for the service. Go contact him now to get your account back
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Osrsbuddaball
(@osrsbuddaball) reported
Please see my tweets and review my ban, error was made here. Begging for this to please be reviewed. 350 days played. 15 year old account. Never broke any rules. RSN: Buddaball @JagexSupport @JagexTyran
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Jack 〽️
(@AFKJACK_) reported
@itsKursed @OldSchoolRS No you idiot it’s a pogo stick but the part where you stand is broken off
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Talipen
(@TalipenGaming) reported
@JagexAyiza @JagexHusky @JagexSupport I've been away in Kenya for the last 3 weeks, just tried to login to my account now that I finally have wifi and it was banned for Games of chance yesterday for 3 weeks? I get back on Wednesday, am I best to appeal it now or wait till home
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Monica Johnson
(@MonicaJ11546944) reported
@xSnipeCelly @JagexSupport I was recommended to @jetfixcare. He was able to recover my banned account in less than an hour. He is legit and highly recommended for the service. Go contact him now to get your account back
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Christina Patterson
(@Christi66358347) reported
@jaehannah @JagexSupport I also experienced this, i contacted support service and they didn’t do anything about but @AstroCyber4 on Twitter helped me get regain access to my account✅...They’re trustworthy and reliable....:
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Monica Johnson
(@MonicaJ11546944) reported
@Arles26d @JagexSupport I was recommended to @jetfixcare. He was able to recover my banned account in less than an hour. He is legit and highly recommended for the service. Go contact him now to get your account back
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Christopher C.
(@ears_silent) reported
@JagexSupport Is Nex's unique drop rate broken or too high? 1020 kills. NO drops at all. It doesn't make sense.
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Christopher C.
(@ears_silent) reported
@JagexAsh @JagexSupport Is Nex's unique drop rate broken or too high? 1020 kills. NO drops at all. It doesn't make sense.
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Monica Johnson
(@MonicaJ11546944) reported
@jaehannah @JagexSupport I was recommended to @jetfixcare. He was able to recover my locked account in less than an hour. He is legit and highly recommended for the service. Go contact him now to get your account back
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William Smith
(@William64519030) reported
@RobertoChu5 @JagexSupport Text call or Whatsapp Henry Scott+1909 312-3517 he offer the best service is legitimate and trustworthy
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Kris Schultz
(@KrisSchultz16) reported
@JagexSupport nothink in there helps my issue, i was tempted banned for cheating/macroing, i dont do that ****, no macros no auto clicker nothink just use the mouse to click whats needed. i want to talk to someone about it not an automated reply.
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Damien
(@DsWaffler) reported
@JagexSupport Hi there, thank you for the prompt response. I have tried this and still get the same automated response, it supplies no evidence (which is obvious as there isn’t any!). This is why I have asked for a direct email or telephone number on multiple occasions to rectify this problem?
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Shlurpo
(@ShlurpoRS) reported
@nunuu_nellz @Scottvc_ I would never do such things that would violate the old school runescape terms of service WideHard 7
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andrew cook
(@atcook1029) reported
@JagexSupport Tried to login for the first time in a while since I noticed I had some free content from my Prime Gaming subscription, and also have a new PC to fully enjoy the game, and I learned that my account has been permanently banned, and apparently unappealable.
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Gondor 🔥
(@GEGondor) reported
@JagexSupport I have been trying but they tell me the character name is unavailable but I have had the account for over 100 days. I have a video explaining the problem if you can open a dm with me please. It's a very confusing situation and I keep getting auto reply emails that don't help :(
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Damien
(@DsWaffler) reported
@JagexSupport Hi Dorota, Thank you for the prompt response, is there an email address I can use rather than publicly addressing this issue?