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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (67%)
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Online Play (28%)
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Game Crash (6%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Scunthorpe |
Sign in | |
 Charlotte |
Sign in | |
 Belo Oriente |
Online Play | |
 Heidelberg |
Sign in | |
| Braço do Norte |
Sign in | |
 Saint John |
Game Crash |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Kittyfoxfire
(@kittyfoxfire1) reported
@JagexSupport @AndreL58760765 @RuneScape Dorothy I too am getting the error message. I have attempted 7 times. There is no time added to my account. Please advise.
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Needles
(@DukeNeedles) reported
@RuneScape Any word if Claiming the 2 day membership code is broken. Been trying to claim mine for about an hour. Just keep getting an error message.
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Ariana_
(@__Ariana1) reported
@TakodaRS @JagexSupport Sorry I'll advice you to send a text to coder_prime21 on instagram he would help you regain access to your account. he helped me recover mine when I had same issue
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Sick Nerd🗸
(@Sick_Nerd) reported
@Arislash @B0aty @Gherkinss I have this issue on OSRS too, I completely know what you mean, weird how I don't get that same feeling on RS3, but I do on games like... Skyrim lmao RuneScape efficient mentality ruins many games for me and it kinda sucks
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David Robinson
(@SoggyQuiches) reported
@JagexSupport revisit the ban of SoggyQuiches. It's an error on your part and I'd like it fixed please. DM me
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King_Jim_Z
(@King_Jim_Z) reported
@Soz_I_Nh @JagexAsh @OldSchoolRS thats crazy who could ever ever seen issues with mechanics that allow single freeze get aways. Def couldnt have been me or like anyone else with a childs understanding of pvp in osrs. nope no warnings what sooo ever were provided to jagex so its natural that this mistake happend
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Asagron | Andrew
(@Asagron) reported
@Runescape @Jagex the RS. Mobile app no longer loads for me, been weeks like this now, the yellow bar fills then it just hangs there, nothing further. Good job, nice app, GG and all that nonsense. Fix your crap!
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RiichardRS
(@RiichardRs) reported
@JagexSupport Having a few problems, I got a membership password with a bond and its been a few hours and i still have not received it. ALso when i try to use my 2 day membership password on my freshly made FSW acc it just says oops, something went wrong. and doesnt give members.
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marmalade
(@omar33332ba) reported
@BRyder_M2 @JagexSupport @modlight I advise you explore the service of BEVANFIXX on INSTAGRAM to help you fix this issue cus you won't get any response from customer service
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Nicolai Petersen
(@MrP1997) reported
Is there a problem with servers? I keep getting logged out every 2 minutes - very frustrating!!! #runescape @RuneScape
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marmalade
(@omar33332ba) reported
@TrashScumRubish @JagexSupport I advise you explore the service of BEVANFIXX on INSTAGRAM to help you fix this issue cus you won't get any response from customer service
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S_I_E_P_🇳🇱🎮💡🔌⚡
(@S_I_E_P_) reported
@OldSchoolRS Fix the chat in the Android app.
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Sloaneyjr
(@Sloaneyjr) reported
@Asagron @RuneScape You need 15 total doors. There are 20 days left you can open doors. It's saying that if you haven't started opening yet you still have time to login to get the reward. There is no typo
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Austin Bell
(@Sh0wYaH0wda) reported
@Sniperbds4 @SullivanD1995 @RuneScape Ryzen 3 2200g and I switched from the standalone rs.exe to their launcher because I thought that would fix the issue but that didn’t. And as soon as I see a update available for the ryzen, adrenaline software program and the drivers I update immediately.
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darker
(@musa_mallamawa) reported
@TakodaRS @JagexSupport Same problem here🤬 and support is unhelpful. Well I just want to let them know somebody else is doing their job. Thanks to #allenfixx on Instagram he helped me out. Need help write to him
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Jordan Brewer
(@JsBrew3r) reported
@JagexSupport Problem: lost authenticator. - Not receiving email to disable it, I have checked spam etc and added jagex to my contacts - Advised to request an email change but it gets denied every time, despite me providing every ounce of detail I have about the account
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Anthony Giefer
(@TheReal_Twin_ii) reported
@JagexSupport please advise, DM me or something, I am having an issue claiming the 2 days free membership for my ironman. I get an error saying "oops, something went wrong. Please try again later" tried 3 times in 2 hr span.
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Chev
(@ChevalricRS) reported
@GumbyPlays @iLaserShark @only_trails Exactly this, i know i am streaming but only recentely been having issues; only on runescape tho as well
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marmalade
(@omar33332ba) reported
@PercyCarter16 @JagexSupport I advise you explore the service of BEVANFIXX on INSTAGRAM to help you fix this issue cus you won't get any response from customer service
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marmalade
(@omar33332ba) reported
@TGecevicius @JagexSupport It's so unfair that there can't give us help on time, I'm pissed about their activities and response delay. Thanks to BEVANFIXX on Instagram, they are always there to help fix issues.
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Green Man511
(@GreenMan511RS) reported
@Bjoerun_ @RuneScape I Don't really see the issue. Membership costs are basically pocket dust, so I don't see any reason to adress that, and mtx is highly optional :)
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RenderSoft
(@RenderSoft) reported
@Bewear1835 @OldSchoolRS I imagine they've released too many codes at once and everyone is swarming to claim them. Either that or they've been DDOS'D again
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marmalade
(@omar33332ba) reported
@SoggyQuiches @Simoncreasey9 @JagexSupport I advise you explore the service of BEVANFIXX on INSTAGRAM to help you fix this issue cus you won't get any response from customer service
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Nathan Pickles
(@pickle___o) reported
@JagexSupport why so much lag tonight? 😐
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marmalade
(@omar33332ba) reported
@DarkWarriorLIVE @JagexSupport I advise you explore the service of BEVANFIXX on INSTAGRAM to help you fix this issue cus you won't get any response from customer service
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David Monteigas
(@DavidMonteigas) reported
@RiichardRs @JagexSupport I'm having the same issue. I've tried multiple membership passcodes, and tried it several times but no success. Please help, stuck on FSW requires membership screen @JagexSupport
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Nicholas Heron
(@nick725_) reported
@OldSchoolRS 2 day code not working!!!
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Heather
(@Blueheathen) reported
@JagexSupport I’m having a problem with my premier purchase, I sent a message and apart from the ‘Thanks for contacting Jagex Support’ email, nothing since. I’m also not able to get my 2 free days, just won’t connect.
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Frank Leo
(@medavroog) reported
@JagexSupport #RuneScape For 2 weeks now , I am unable to login my account on the RuneScape site . Continued to get "Error 1020" , I have tried all the "fixes" found on the net from clear chache to delete history as well as even using paid vpn ... all failed . I need to login asap .
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Frank Leo
(@medavroog) reported
@BarnesRickii @JagexSupport What was the fix he suggested for your case ? ... perhaps I can try it .