RuneScape

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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

Problems in the last 24 hours

The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

RuneScape Outage Chart 12/24/2025 06:20

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Most Reported Problems

The following are the most recent problems reported by RuneScape users through our website.

  1. Sign in (71%)

    Sign in (71%)

  2. Online Play (21%)

    Online Play (21%)

  3. Matchmaking (7%)

    Matchmaking (7%)

Live Outage Map

The most recent RuneScape outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesRedwood City Online Play
BrazilSumaré Sign in
New ZealandNew Plymouth Sign in
United StatesPeoria Sign in
United KingdomCardiff Sign in
New ZealandNew Plymouth Online Play
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

  • MagnumsOSRS Magnums (@MagnumsOSRS) reported

    Submitted a ticket back in December and waiting on a resolution. Can we get some faster customer service, please? @JagexSupport im just waiting for Mod Bowtie to transfer my membership to my other account.

  • iShroudey Shroudey (@iShroudey) reported

    @JagexSupport @AMDGaming Please fix the @RuneScape crashes with AMD.. I don't wanna have to revert back like 3 drivers just to play RS when other games I play need newer drivers.. :/

  • PlayoffsMorant PlayoffMorant (@PlayoffsMorant) reported

    @OldSchoolRS Also plz don’t get rid of 1 tick flicking. I get the concern with the new prayer book but I feel like it’s a reward for people who put that extra effort in. I wouldn’t be opposed to it not working on the NEW prayer book if that’s a thing but plz leave this one untouched

  • Kasablanca16 Rick Davis (@Kasablanca16) reported

    @Ryu_Kolob @JagexSupport There's a way to get everything back There's a support team on Instagram that handles issues like this regularly #KODATECHK Send them a message I'm pretty sure they can help you out

  • defil3d_rs defil3d (@defil3d_rs) reported

    @mattsart7 @FSAPOJake @OldSchoolRS One because they’re offered as a late game boss reward. Two because ancestral is aging and price will become a longterm issue (virtus could be a sink). Three because ancients boost is an actual nothing sandwich. We almost got virtus with nex instead we got Torva, literal BiS

  • Neal_5 Neal (@Neal_5) reported

    @JagexSupport Looked all over for a solution but I can’t find one. Created a RuneScape account with game center and later linked it with an email, however, this was 2 years ago and I have no clue what email I used. I still have access on the phone, but I need help w/ login email.

  • Sigigigigig Sigurd Hanssen (@Sigigigigig) reported

    @JagexSupport I factory reset my phone without backing up authenticator and Ive lost access to the mail I created for this account. I have the login details for the account, creation details, credit card info, bank pin++. I've tried to recover but they all fail. What can I do?

  • myhafz166xxx MF (@myhafz166xxx) reported

    @JinxIWin @JagexSupport Customer service is non existent, i waited for months and no response from support system. It was #robfixx on Instagram that fixed my account perfectly today

  • allisosims Allison Sims (@allisosims) reported

    @AnthonyOhnstrom @Vincee66960730 @JagexSupport Account suspended is usually as a result of violating terms and conditions but if you think you’ve not broken any rule and was banned by mistake, send an inbox to Clet-cyber on Instagram for quick review and assistance

  • aatykon aaty (King of the Moths) (@aatykon) reported

    @OldSchoolRS "ancestral takes too long to get compared to arma/bandos therefore we have to squeeze virtus into a weird unnecessary niche" Just allow it to be broken down into more component pieces, or require less components per virtus piece, this number can reflect the rarity of ancestral.

  • AnthonyOhnstrom Anthony Öhnström (@AnthonyOhnstrom) reported

    @Vincee66960730 @JagexSupport Thanks! I might give that a go. Though, my account isn't "banned" per se. I just can't login without a pin, which I am unable to generate.

  • schnager Matt (@schnager) reported

    @JagexSupport @Jagex Oh you mean details like who my internet service provider was TWENTY YEARS AGO???????

  • BelleDelphne BelleDelphne (@BelleDelphne) reported

    @SDYeet @OldSchoolRS Sounds like an Ironman problem 🙄

  • SDYeet SrDevin (Zeri skin waiting room) (@SDYeet) reported

    @mattsart7 @FSAPOJake @OldSchoolRS Accs still in bandos and Arma/godhide will for sure use this i don't know what's the issue

  • ShawnThebeau Shawn Thebeau (@ShawnThebeau) reported

    @JagexSupport Hi Mod, I did follow every step and I am still not receiving any emails when I go to deactivate the authenticator. I know the account login-pass and the character name.

  • Wonder_PvP Wonder (@Wonder_PvP) reported

    @JagexSupport @JagexGoblin @JagexSupport ? that does nothing thats an article that explains how to report in-game. You guys need to do something about the integrity issues in your game. Streamers getting favoritism and clans abusing that. Doxing going on. get a grip #osrs

  • zach_paper PaperHandsZach (@zach_paper) reported

    @OldSchoolRS Hey, the recent update on mobile has made it so the s-pen on my Note 9 can no longer long tap or rotate the camera. Will there be a fix soon?

  • mhmad512j MH (@mhmad512j) reported

    @ToddSancinati @JagexSupport I was struggling with the same issues right now but I was told to file a report to their management support, Robfixx on Instagram and it was rectified few minutes ago

  • Robinso63576605 Robinson Vargas (@Robinso63576605) reported

    @JagexTrident @JagexSupport I have been inactive from OSRS for a while. I recovered my main account and I find out my account was hijacked and I can't login because I'm permanently banned. Can you help me please, this is really unfair. Current RSN: "Count Up"

  • UrBoiDakota Dakota (@UrBoiDakota) reported

    @TwitchParally If you don’t go to Vegas and gamble with me in respect to our fallen king, the RUNESCAPE DUEL ARENA we’re gonna have problems.

  • JinxIWin Carrie (@JinxIWin) reported

    Hey @JagexSupport #osrs Does it really take about 2 months to complete a service request? I wrote in at the end of December,got an email back from Mod Gnarly who needed my reply to complete the request and I replied right away, its been about a month since and I havent heard back

  • John_Peterson_7 John Peterson (@John_Peterson_7) reported

    @JagexSupport I’m having issues logging in, telling me too many log attempts but when I log on mobile it works fine

  • FSAPOJake FSAPO Jake (@FSAPOJake) reported

    @OldSchoolRS I don't understand why some people have a problem with Virtus being between Ahrim's and Ancestral. There's a huge gap between them with more than enough room to fit multiple sets of armor, let alone one.

  • MaiPyltover Mai Piltover (@MaiPyltover) reported

    @mattsart7 @FSAPOJake @OldSchoolRS Tumeken Shadow kinda buffed Ancestral quite a lot so having something stronger than ancestral would just be broken

  • Akkster619 Akshay (@Akkster619) reported

    @JagexSupport team, I paid for membership and got an email confirmation but cannot login to a member world even after ~12 hours. Could you please help? I’ve sent an email to your team with the details as well.

  • kelvin00885 kelvin Brian (@kelvin00885) reported

    @Froggy0719 @JagexSupport My account also got a permanent ban and support did nothing to help , not until I reached out to @JAKE_TECHZ here or on Instagram who helped me recover back my account . I confidently recommend his service

  • SpookyMoogly Chompy Bird (@SpookyMoogly) reported

    @JagexSupport There's no option on the website to contact support regarding my issue. I either get redirected to commonly asked questions or unrelated prompts.

  • allisosims Allison Sims (@allisosims) reported

    @TylerHu47635739 @OldSchoolRS Account suspended is usually as a result of violating terms and conditions but if you think you’ve not broken any rule and was banned by mistake, send an inbox to Clet-cyber on Instagram for quick review and assistance

  • B_pohs polatstan rybcht (@B_pohs) reported

    @Cameron87378781 @JagexSupport Just came across your tweets. it must be frustrating losing lot of memories with the help from the support team .I had same similar problem until it was retrieved by @Cristalxxx3 who help me recover your account back. Thought this would help

  • CapeChampion Champion's cape (@CapeChampion) reported

    @Atlantis_OSRS @OldSchoolRS 30 Def req for the base version, 80 Def for the upgraded version. Can we fix the Elidinis' ward too? Base version should not require 80 Def.