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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (67%)
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Online Play (28%)
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Game Crash (6%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Scunthorpe |
Sign in | |
 Charlotte |
Sign in | |
 Belo Oriente |
Online Play | |
 Heidelberg |
Sign in | |
| Braço do Norte |
Sign in | |
 Saint John |
Game Crash |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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LeonardoJ RS
(@LeonardoJRS1) reported
@JagexSupport @MadmanRs It's so easy to fix duel arena scams in both game and you just don't take actions. Like just create whip fight/polypore option. What a shame
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99SlayerTab
(@99SlayerTab) reported
@BuffOsrs @JagexSupport What is going on with all these bans recently? Is Jagex having some sort of IT issues because if they are this is pretty serious no! 🧐
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Sarah Cutler
(@sarahcutler001) reported
@joncjmc42 @JagexSupport My account got banned too...i tried contacting support service but no response so..I went online and searched for a hacker then I got referred to Turbohacks on instagram i was doubtful at first until they helped me recovered it.
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عبدالله 🎓.
(@3bo9l) reported
@JagexSupport hey i can’t login to my account cuz i lost my phone and it has the Authenticator on it , and when i wanted to disable the auth they send an email to my registered email that got deleted due to inactivity, cuz my acc is like 16 years old , i want to change my email
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stone felix
(@Stone_felix09) reported
@General_Zayed @JagexSupport I had similar experience also, I contacted the support service but they were not helpful,not until I saw a comment about IT_SECURITY_SOLUTION on Instagram who got me full access to my account. They can help you
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stone felix
(@Stone_felix09) reported
@Andreas35743841 @Jagex @JagexSupport I had similar experience also, I contacted the support service but they were not helpful,not until I saw a comment about IT_SECURITY_SOLUTION on Instagram who got me full access to my account. They can help you
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isaac thayer
(@Beatenblood2) reported
@JagexAsh @JagexSupport @JagexAyiza My account is being spam logged in i believe. Just woke up and it is saying too many log in attempts. How can i go about getting this fixed because i know this was a big problem a couple months ago for people.
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Sarah Cutler
(@sarahcutler001) reported
@AdolfDrippler3 @JagexSupport My account got hacked too...i tried contacting support service but no response so..I went online and searched for a hacker then I got referred to Turbohacks on instagram i was doubtful at first until they helped me recovered it.
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Sunset Sissy
(@IllusionFunni) reported
@JagexSupport You see, when I go to file a report. It tells me I need to have an account. But, I cant login to my account due to error code 15. So, I'm stuck.
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Brian Graham
(@skis2) reported
@JagexSupport I don’t have access to the original email address registered. It wants to send a verification to that email which has caused this problem in the first place. What else can I do? 10 years playing and can’t get in now. It seems I’m at a dead end?!
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Trina
(@TheMinerGi) reported
Hi @JagexSupport. My friends PMod account was FALSELY banned for the elite dungeon 3 bug. For 3 days now he’s been hopelessly trying to get in contact with a jmod who can help resolve this error. Can you please advise on who to contact and how as all attempts have been ignored.
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Ken Hazleton
(@HazletonKen) reported
@JagexAllstar @RuneScape @OldSchoolRS fix the map direction, fix the camera and whoosh them bots out btw PLEASE DON 'T BREAK ANYTGING ELSE:)
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PokemonEnigma4120
(@PKMN_Enigma4120) reported
@JagexSupport The links you are providing are not working they are just the normal support centre which ive said in the last 2 messaged dont help & I have used them for 4 days. I checked my spam folder, there isnt a way to get in touch with you thru the support centre it just tells me what the
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stone felix
(@Stone_felix09) reported
@batuhanman10 @JagexSupport I had similar experience also, I contacted the support service but they were not helpful,not until I saw a comment about IT_SECURITY_SOLUTION on Instagram who got me full access to my account. They can help you
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stone felix
(@Stone_felix09) reported
@GrimstadMo @JagexSupport I had similar experience also, I contacted the support service but they were not helpful,not until I saw a comment about IT_SECURITY_SOLUTION on Instagram who got me full access to my account. They can help you
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CHARLES SOLOMN
(@CharlesSolomn) reported
@jea91pvz @HarambeLul @JagexSupport My account got banned also I tried contacting the support service but got not respond so I went online and search for a hacker then I got referred to a amazing one via WhatsApp +1 (508) 901‑9382 and I got back my account hit them up via WhatsApp
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Dabssassin
(@dabssassin) reported
@JagexSupport That account was my biggest joy and its not the best of main accounts, but I mainly enjoyed the combat side/community! I didn't know til being banned that it was RWT since I wasn't getting paid IRL for any of it.. I haven't broken RS rules b4/ i started in 2006. -- msg 2 of 3.
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PokemonEnigma4120
(@PKMN_Enigma4120) reported
@JagexSupport it asked for my code which I then ask for an email which isnt going thru. This Manually needs fixed by a support specialist. The answer isnt sending me back to the centre its no help for my problem........
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Kris
(@Kris35820825) reported
@JagexSupport I still know the login info. I know the username and password I just lost my authenticator and without an email linked I cannot turn off the authenticator to get into my account. If I could talk to a real person we would be done by now.
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Isaac Wilkerson
(@IsaacWilkerso18) reported
@JagexSupport I am unable to get an investigation due to your system automatically denying my recovery attempts... I have provided information on mutings, bans, friends, skills, etc. Nothing is good enough. I would like to speak to a customer service rep, please.
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Anthony (sturrage)
(@AnthonySturrage) reported
@Iordoftheflys @JagexSupport My account got hacked too...i tried contacting support service but no response so..I went online and searched for a hacker then I got referred to @Zoomhack_ on Twitter i was doubtful at first until they helped me recovered it.
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👾
(@propergandar) reported
@JagexSupport I unlinked my account from steam and I can’t login even with the email I added it just says invalid credentials and I’ve reset my password like 4 times
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Parrakas_RS
(@Parrakas_RS) reported
@JagexSupport Just a daily reminder about the false ban, I am not the only one caught in the ED3 Bug Abuse ban wave that hasn't abused it - Please fix this - I have seen no acknowledgement - Even my log for all 3 shows no evidence of bug abuse. RSN Parrakas
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Emryzz
(@Emmanuel_emryz) reported
@Zurrox2 @JagexSupport I had the same issue but it was solved by jakecyberhelp on Instagram just contact them now and thank me later..
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PokemonEnigma4120
(@PKMN_Enigma4120) reported
@JagexSupport Have spent hours on end in fourms, reddit, & even creating a twitter to communicate with jagex since there ISNT a way to contact you on the website. everytime i want to sign in
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GreenRuby
(@GreenRuby16) reported
@HazzaIsHere_ @RuneScape No offense but these all sound like personal issues, not issues with the game, maybe except the tick. You might be better off moving on to something else for sure
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noTORIous
(@boggydirt) reported
@RuneScape @primegaming You’d have to have a lot of Amazon Prime accounts to have multiple bots and that makes no sense. This isn’t a free botting promotion it’s a rewards program for Amazon and RuneScape users. The bot problem is a whole different issue, it’s an every single day annoyance.
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Helmut P Santos
(@32Helmut) reported
@BuffOsrs @JagexSupport Damn bro, they got you too. They HAVE A BIG ISSUE and the WORST THING IS THEY DONT WANT TO ADMIT IT NOR CARE, they just ban accounts randomly just to prove they are doing something. And even worse THEY CANT PROVE ANYTHING. Sadly, mine got banned as well, I hope yours get unbanned
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Dom Boardman
(@DomBoardman95) reported
@VictorDiz7 @JagexSupport Having the same problem with 'smooggiee' makes zero sense @JagexSupport
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CHARLES SOLOMN
(@CharlesSolomn) reported
@JosGregorioJai9 @JagexSupport My account got banned also I tried contacting the support service but got not respond so I went online and search for a hacker then I got referred to a amazing one via WhatsApp +1 (508) 901‑9382 and I got back my account hit them up via WhatsApp