Is RuneScape down?
No problems detected
If you are having issues, please submit a report below.
RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
-
Sign in (71%)
-
Online Play (21%)
-
Matchmaking (7%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Redwood City |
Online Play | |
 Sumaré |
Sign in | |
 New Plymouth |
Sign in | |
| Peoria |
Sign in | |
 Cardiff |
Sign in | |
| New Plymouth |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
-
crèche
(@OluwafemiGbade1) reported
@NicksRS1 @JagexSupport I had similar issues a week ago and the support system couldn’t get it fixed but I was fortunate to meet #allenfixx on instagram he helped me fixed it you should send him a message
-
crèche
(@OluwafemiGbade1) reported
@Joswyy @OldSchoolRS @JagexSupport They don’t care about their customers obviously why not hit up Allenfixx on instagram he was the one the helped me when I had this issue
-
Bugfalls
(@Bugfalls1) reported
@JagexSupport I just tried uninstalling/reinstalling too, to no avail. Worst case scenario, is there a way to go to pre-extra-features client? It doesn't seem to matter where I am in my region, if the issue is not strong enough connection. I live in an urban, well-networked area...
-
crèche
(@OluwafemiGbade1) reported
@Joswyy @JagexSupport @OldSchoolRS I had similar issues a week ago and the support system couldn’t get it fixed but I was fortunate to meet #allenfixx on instagram he helped me fixed it you should send him a message
-
barbra
(@George43966630) reported
@vBradyZz @JagexSupport My cousin too had that same issue. We've spend alot of money on that account They referred us to #allenfixx on instagram, can't believe it man He unbanned him
-
Nick
(@SagittalAxis) reported
@JagexSupport thanks for having trouble connecting to the server the second I join the premier vault for this month. What a waste.
-
Ann
(@pacific616) reported
@aaron_solove @JagexSupport Hit up allenfixx on instagram he’ll sure be of help he resolved this same issue for a friend last week
-
QueenT
(@t_o_b_e__) reported
@hazard975 @JagexSupport I had similar issues a week ago and the support system couldn’t get it fixed but I was fortunate to meet #allenfixx on instagram he helped me fixed it you should send him a message
-
barbra
(@George43966630) reported
@JoshDE13 @JagexSupport Allenfixx on instagram is the one helping us Try him out there's nothing he can't fix!!
-
Isabella Wallace
(@Isabell93331204) reported
@karmacatbeats @JagexSupport I was facing same issues but I contact @frankcyberspy7 for help ...try him for yours
-
Charlie D Luffy
(@CelicaVengy) reported
@Ket_omgRS @10lachs @OldSchoolRS I hover over my seed pod and teleport like a normal human. Apparently thats an issue???
-
Ann
(@pacific616) reported
@Dokkanix @JagexSupport @JagexWinter No positive response will come from their support I can bet I got mine fixed by #allenfixx on instagram when I had this issue you should send him a message request right away
-
QueenT
(@t_o_b_e__) reported
@somedarkkarmaa @JagexSupport Hit up allenfixx on instagram he’ll sure be of help he resolved this same issue for a friend last week
-
Florida Man
(@seandaugherty88) reported
@JagexSupport are servers for the website down? Keep getting “web server not reachable” error on one pc, need to log in to fix a 2fa
-
DAN🫶
(@DANIELI72411668) reported
@Joswyy @OldSchoolRS @JagexSupport I had similar issues a week ago and the support system couldn’t get it fixed but I was fortunate to meet #allenfixx on instagram he helped me fixed it you should send him a message
-
barbra
(@George43966630) reported
@Michael20263136 @JagexSupport Send a message request to #allenfixx on Instagram he will help you out I’ve had this issue before and support couldn’t do ****
-
nana kelly
(@nanakel068) reported
@Joswyy @OldSchoolRS @JagexSupport I had similar issue but the support service wasn't helpful not until I was referred to stella_coderdev on Instagram who helped me in getting back my asset. She is helpful
-
All_Pro_Derek
(@Nopenopenopeboi) reported
@OldSchoolRS Any idea how to fix the lagging issues at MLM? I tried clearing my data and turning off my Wi-Fi on mobile, but it’s still lagging super bad. I’m on Apple as well. Haven’t seen issues elsewhere yet.
-
Bugfalls
(@Bugfalls1) reported
@JagexSupport I have tried turning data usage to unlimited, battery usage to unlimited, updated the app, etc. I used to be able to use data to play the game, and I can use data to play the game--I only cannot use data to load the login screen. Do we have a workaround? Thanks
-
radler
(@Ridwan38206152) reported
@Michael20263136 @JagexSupport Send a message request to #allenfixx on Instagram he will help you out I’ve had this issue before and support couldn’t do ****
-
Bugfalls
(@Bugfalls1) reported
@JagexSupport Oh sorry, and to be clear it's the "Please check your network connection and try again" error
-
Bugfalls
(@Bugfalls1) reported
@JagexSupport Ever since agility markers, etc., were added to mobile app, I can only get the app to load on WiFi. Otherwise it says "Error Connecting to Server...". I have a good stable 4g data connection. And ironically, if I use WiFi to get past that screen, my data plays the game just fine
-
Pulsinghole
(@Pulsinghole) reported
@JagexSupport Hello. Trying to get back into my account from many years ago. But I can't remember my email. And the only account recovery you offer is via registered email, and I can't remember the email I used many years ago. How can I fix this?
-
Bad Karma
(@somedarkkarmaa) reported
@JagexSupport Like this #Runescape issue literally takes peoples accounts, and nothing is ever done about it. Pmods say "oh we can't do anything about it cept report"
-
Ann
(@pacific616) reported
@hazard975 @JagexSupport No positive response will come from their support I can bet I got mine fixed by #allenfixx on instagram when I had this issue you should send him a message request right away
-
Feroxxy
(@FeroxxyEU) reported
@JagexAsh @JagexSupport Tears of Guthix enviroment breaking down HARD on frames per second. Memory issue? Behaviour same before and after completing "Cave of Guthix" quest. FPS downing the longer I stay.
-
Isabella Wallace
(@Isabell93331204) reported
@JustTheMonk @JagexSupport I was facing same issues but I contact @frankcyberspy7 for help ...try him for yours
-
QueenT
(@t_o_b_e__) reported
@matt41727787 @JagexSupport Hit up allenfixx on instagram he’ll sure be of help he resolved this same issue for a friend last week
-
Panu Rimpineva
(@RimpinevaPanu) reported
@JagexSupport Hello Jagex. I've stubled accross a bit of an issue. I've forgotten the password to my registered e-mail and the phone I had my authenticator enabled on got destroyed. I can still login as of now due to device being trusted for 30-days. Please respond so I may play.
-
Cody bryn
(@paulmark1231234) reported
@karmacatbeats @JagexSupport I had same issue few days ago and support did nothing to help Not until I was referred to CYBER_CHROME1 on Instagram who helped me out with my account