Is RuneScape down?
No problems detected
If you are having issues, please submit a report below.
RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
-
Sign in (77%)
-
Online Play (15%)
-
Game Crash (8%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 San Francisco |
Sign in | |
 Manchester |
Sign in | |
| Urbandale |
Sign in | |
 Sydney |
Sign in | |
| Upton |
Sign in | |
 Heidelberg |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
-
F3TheRunePure
(@F3Pure) reported
@JagexSupport Hi Jagex team, My account recently got hacked into by a professional hacker / team that DDOS'd me, stripped all my items and stole the username "F 3" right off the account. The username is now "Uraneus87". Could you please assist with restoring the name "F 3"?
-
JagexHelpElf💙
(@JagexHelpElf) reported
@Aaron64582748 @JagexSupport Please submit your request from your usual location, usual computer and without using a VPN or proxy. If you have moved home and/or changed your Internet Service Provider since creating your account, please also provide details of those changes. 2/2
-
Wismic
(@wismicLive) reported
@OldSchoolRS @JagexSupport @RuneScape Why does your membership payment website not have auto logout nor force login when it's opened when it stores payment information? I just paid for membership on the wrong account 3 times in a row because you require a login before entering t
-
Dicey
(@Dicey38059728) reported
@Alex_lucase @FliippinTurtle @JagexSupport I was hacked too, these support services are just time wasting, send a DM to #tech_louis on instagram, they’ll help you fix your account in less than an hour
-
susan wilson
(@susanwi12208880) reported
@F3Pure @JagexSupport It was the same kind of issues I was having with my account earlier today but I got it fixed by this guy on instagram he is fast and reliable,I think you should contact him on instagram @dark_hack9162
-
OSRSkeiron
(@OSkeiron) reported
@JagexSupport I've got the login and password but its been locked as its been suspected stolen and I'm guessing its been hacked as when I try send email for the authenticator to he removed i don't get an email ( and I don't think I played the account after authentication was released)
-
♋️ Rinor Syla ♋️
(@o_KingFiend_o) reported
@JagexSupport I have been trying to recover my runescape account which was hijacked. Whoever gained unauthorised access to my account has put an unpaid balance of £49 on it and I have tried to report this several times now through customer support but it keeps saying error.
-
morgan young
(@silverosrs) reported
@JagexSupport I am trying to create a new account and I keep getting access denied. How do I fix this.
-
Malia
(@ItsSteeleHoe) reported
@JagexSupport should I be worried about using a VPN while playing OSRS? I can see how this could possibly cause problems.
-
Mag_Ward
(@Mag_Ward) reported
@OldSchoolRS Hello, this is weird, I tried to login to my account but it seems that my username/email is not being recognized(tried recovery method, and the username is called "Character Name Unavailable") even though I played a few hours ago. What is happening? Can someone help?
-
ralpert
(@straagnob) reported
BigDollaSign logs back in to runescape for the first time in almost three years and immediately starts causing trouble...
-
JagexHelpElf💙
(@JagexHelpElf) reported
@khaddad36859268 @JagexSupport your request from your usual location, usual computer and without using a VPN or proxy. If you have moved home, and/or changed your Internet Service Provider since creating your account, please also provide details of those changes. 2/2
-
Brandon
(@ReigninggxD) reported
So, you have a queue for full worlds on RS. 180 people in queue waiting to get into ONE WORLD. I'm about to get in and the ******* client auto logs me. FIX YOUR ******* CLIENT. @JagexSupport
-
Diogenes
(@Diogene54361921) reported
@JagexTyran @JagexSupport @JagexTrident My account "iMech4" has been restricted by the crime of goldfarming, I ask you to check the status of my account and that crime, that I am 100% that I have not broken that game rule
-
Bramos
(@Wolfskuul) reported
@RuneScape fix servers ty
-
Secondaries_RS
(@SecondariesR) reported
@JagexSupport yo my account keeps getting recovered cause someone has my login details? why wont you help me keep my account safe? do you not understand what im asking? i need my account login details changed
-
Callum Street
(@Jellyman_Street) reported
@JagexSupport are there currently issues with logging in? I just reset my password and can't log in even though i know i'm getting my password email and authenticator correct?
-
Dyan09
(@Dyan0913) reported
@JagexSupport I just cant login into my account few days back
-
KR
(@RS3KR) reported
@JagexSupport @JagexTyran I did submit an appeal but it seems my information may have been flagged as compromised. I can explain everything, but right now it’s just a recovery issue: The account may be at risk of ban though.
-
Gaiden Winter Denier
(@GaidenGamer) reported
@VonisV2 Problem with me is that dearest mother was scared to have me nowhere in front of her so I never really spent time with kids until late high school so besides the few that talked about GTA/RuneScape I had no idea if anyone played games I played
-
bullrun247
(@bullrun247) reported
@JagexSupport you guys banned my Ironman for no reason. I literally was on last night not doing ANYTHING. I didn’t do anything in the game and my account got flagged by the bot busting ban...Iron Pincus is my name. My account was banned on a false positive ... please fix this
-
CobaltCanine003
(@mike_3_r) reported
@JagexSupport I am needing assistance linking my gmail account to my Runescape account and can not figure it out and I keep running into road blocks. I have read the instructions on how to do it and I am still having issues. Is there a way I can submit a ticket request?
-
bullrun247
(@bullrun247) reported
@JagexSupport you guys banned my Ironman for no reason. I literally was on last night just chillin. I didn’t do anything in the game and my account got flagged by the bot busting ban.... Iron Pincus is my name. My account was banned on a false positive ..... please fix this
-
Zach
(@Guacamauly) reported
@JagexSupport I recently hard to hard reset my iPad and reinstall osrs for mobile. Previously it would save up to 3 of my accs login info and all I had to do was click that account. It no longer does that. Why?
-
Terrence Edwards
(@Terrenc51849504) reported
@JagexSupport Hey, I just got a new phone (previous one was stolen) and am unable to access my Google Authenticator on it because I stored my backup QR codes on the old phone... It's not an issue yet, but eventually I'll need to get a new code to login. Is there any solution?
-
Jesús Espinoza
(@JesusEspinozaXM) reported
@JagexSupport @JagexTyran @JagexAcorn hi guys, my account "JesusCroix" recently came baned by macroing major, could you take some time to take a look please? I think it was a mistake... And sorry 4 the issues <3
-
ShadowOfYou
(@RSNShadowOfYou) reported
@RuneScape @JagexSupport Nice to see there’s still this issue. Guess that confirms that there was no intention of fixing the issue before dxp
-
Zane
(@FliippinTurtle) reported
@JagexSupport Hey team, my account has been unbanned / expired ban, and got an email from the appeals team confirming this, however when I go to login to the client it says the account has been banned. Unsure what to do from here
-
ParvoVirus
(@virus_parvo) reported
@JagexSupport hi, my account have been compromised, an 10+ years okd rs3 main account (never played osrs), with 200+ days of online gametime, after a break from rs i tried to login and it says its banned for macroing on osrs (that i never played before), please help me save it!
-
Kelli 🌙
(@KelliPastelli) reported
@JadeRadiant oh my god.... honestly you're brave as hell sharing this. I used to run a runescape forum signature making service in 2007 lmaooo i wish I could find my works they were so cringe