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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (67%)
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Online Play (28%)
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Game Crash (6%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Heidelberg |
Sign in | |
 Scunthorpe |
Sign in | |
 Charlotte |
Sign in | |
 Belo Oriente |
Online Play | |
| Heidelberg |
Sign in | |
| Braço do Norte |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Brayden
(@Brayden29935777) reported
@JagexSupport you banned my account again for playing on oldschool runescape on my phone! please stop banning my account for this!ive never broken rules before but this keeps happening to my accounts cause i enjoy to play runescape on my phone! i have made an appeal Ig:Impulse269
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Siffen
(@SiffenFN) reported
i have reset my password multiple times today and cannot even login to the official runescape site. it says incorrect details even after i changed my password 30 seconds before, please help as i am unable to open a support ticket without logging in.
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Warnings
(@WarningsOSRS) reported
@PTFOrs @OldSchoolRS What are they supposed to do? IP ban all of Venezuela? It's an issue that isn't easily fixed. Many get banned for rwt but they just make new accounts. This is a good solution that can be reverted later if the problem is fixed.
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Mitchell W Lewis
(@MitchellWLewis1) reported
@JagexSupport so the account is at the mercy of someone using a bot to spam my login because it was leaked? They are asking for money or wont stop and if i pay them what is stopping them from just doing it again and asking for more so obviously I can't do that. The links you gave did not help.
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goutweed
(@EGRami4) reported
@OldSchoolRS watch half the contestants get hit with the too many login attempts bs
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Nobody
(@footfgt96) reported
@JagexSupport I’m really afraid that who ever is spamming my login to lock me out is going to recover my account and take all of my items and wealth. I have a lot of money on rs, how can I stop this?
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Carley Readout
(@carley_readout) reported
@OldSchoolRS I need some help with my account but none of your support topics cover my problem. How am I supposed to get assistance?
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Garrett Stephenson
(@mstep42661) reported
@OldSchoolRS Is my account broken or something? I have 1007 KC on graardor and no hilt..or maybe in future leagues, add some sort of pity token/currency? :)
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LadyZeek
(@TheFashionZombi) reported
@JagexSupport I haven’t played RuneScape for over 4-5 years if not more. I received an email that my email had been changed. I logged in from a separate browser because I didn’t trust the email and found out my account had been banned 2 years ago. How do I fix this?
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REEVRUG (UNLUCKIEST IRONMAN ALIVE)
(@askdfjasodfmaso) reported
@RSAlfierules @OldSchoolRS I agree with you if someone crashes you then u just gear up a max gear main and crash them back until they give up. I personally wish to get crashed as an ironman as anti crashing the noobs is just too damn entertaining. My ign is gina linetti
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.
(@jonmarcjoness) reported
@JagexSupport hey i’ve not been able to login on my account for the past two days due to ‘too many login attempts’. i’ve followed the list of work around a and none of them have worked. Is there nothing else you can do to help me resolve this problem?
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Nathan Downes
(@ClueNathRs) reported
@JagexSupport hey! still having problems as the system just says appeal denied even though I have full access to my account 2nd authentication, bank pin, provided all info asked, does a mod actually heck it as it seems automatic as 2 minutes cannot be enough to verify it all?
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Siffen
(@SiffenFN) reported
@JagexSupport Hello, i have been having issues attempting to login to any of my accounts all day. i have been getting "too many login attempts" whether i use my pc or mobile. i have tried 5 different accounts with the same error on both devices. even with random login details.
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PowerGaming247
(@powergaming247) reported
@JagexSupport can you fix the corrupted creatures please as people are being disruptive and pulling all agro with no feathers to force you out aka bullying which is not tolerated in you rules
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Bert
(@drivegol) reported
@JagexSupport Hi guys do you have any idea what it’s going to take for Jagex to invest in a better customer support service?
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Steven
(@SpicyGoat_) reported
@iSoIstice @Hybridous_ I just tried helping him fix it. He's on that Runescape grind until he can get the new parts
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Δ Xayah🔺
(@Xayah_Btw) reported
@Pepe_elpez 3000+ hours on classic wow, 3000+ hours on retail wow, 6000+ hours on oldschool runescape. I think I have an MMO problem...
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Caucasian Comrade
(@jmatthieu07) reported
@JagexSupport why do I keep getting error code 15 every time I try to disable Authenticator?
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Yan'sBoringLife
(@YanSir14) reported
7 am Saturday morning, playing #runescape instead of programing. At least I'm aware of the problem
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Nobody
(@footfgt96) reported
@JagexSupport @JagexAsh I sent in my ticket I’m on day 3 of still being locked out of my account from “too many logins” what can I do to be able to play my favorite game again? I’m paying for membership and can’t even login.. I need REAL help. Please.
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spicyboi701
(@spicyboi701) reported
@JagexSupport I did that form over 24 hours ago and my account is still locked. Just forget my reset requests and unlock my account since attempting to change my email is clearly more trouble than it is worth
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goutweed
(@EGRami4) reported
@OldSchoolRS Too many login attempts... please try again in a few minutes.
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Perry
(@PezKed) reported
@draulon Hope their customer service is better than @OldSchoolRS 🙄
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Cody
(@Evilwoot) reported
@JagexSupport @RuneScape What did you guys do with that update?! I cannot complete any quests with cut-scenes as my game just freezes, and I have to play it on compability mode just to run it... through the regular launcher and @Steam (not their fault)!! Please fix or rollback!!
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CreightonRS
(@CreightonOSRS) reported
@OldSchoolRS Banning Venezuela would help more with overcrowding issues and be more beneficial to the game
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Darren Noyce
(@morbeous) reported
@JagexSupport I no longer receive RuneScape emails to my hotmail account. Any ideas what could be causing this? They used to arrive with no issues
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humanoid
(@humanoid52) reported
@JagexSupport I have updated my email/password before creating a ticket to change my login to that specific email...
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A Betta Fish
(@BettaScape) reported
Fix your client so I stop crashing during bosses, holy hell @runescape
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christopher nagel je
(@cjespersen54) reported
@JagexSupport Hi Jagex, I have some problems with my authenticator, is there any way i can get in touch with a supporter of yours? Best, Christopher
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I'm Not Jacobo
(@ImnotJacobo) reported
@JagexSupport @istickemx Hello @JagexSupport i had a problem with my account, the day 23/11 was banned for goldfarmer and I suspect it could be a mistake. I have tried to contact the responsible mod without receiving any answers, if they could check my account ImnotJacobo and give me information about it