RuneScape

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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

Problems in the last 24 hours

The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

RuneScape Outage Chart 03/19/2026 14:45

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Most Reported Problems

The following are the most recent problems reported by RuneScape users through our website.

  1. Sign in (73%)

    Sign in (73%)

  2. Online Play (18%)

    Online Play (18%)

  3. Game Crash (9%)

    Game Crash (9%)

Live Outage Map

The most recent RuneScape outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesUrbandale Sign in
AustraliaSydney Sign in
United KingdomUpton Sign in
GermanyHeidelberg Sign in
United KingdomScunthorpe Sign in
United StatesCharlotte Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

  • Molleus1 Sean Palla (@Molleus1) reported

    @JagexSupport Hi, Apparently my account was part of the 11th log in issues but when i check on the rswebsite it says the account is banned for macroing, yet this account is a completely fresh accountRSN: Molleus i put in a ban request thinking this is a mistake which was deniyed

  • JagexAllstar Mod Allstar (@JagexAllstar) reported

    @TryllaT @RuneScape I regret you feel that way. However if I share an article about login issues that does not update everyone with something new I am sure somebody will say "It's unprofessional to share this article if there is no update" I feel like there is no win scenario there :)

  • vgrdsmnsn Vegard Simonsen (@vgrdsmnsn) reported

    @OldSchoolRS please fix bracelet of clay, theyre using two charges?? pls rollback andf give me my charges thank you @JagexAsh @JagexAyiza

  • masterkeaton1k Ian Johnson (@masterkeaton1k) reported

    @JagexSupport It was still broken when I checked today but I've finished that step now so there's not much point in reporting a bug. Thanks for the help though.

  • LovelySoftSnow 🌨 Snow (@LovelySoftSnow) reported

    @SupremeDirt @OldSchoolRS its a rendering error

  • JagexAllstar Mod Allstar (@JagexAllstar) reported

    @California292 @RuneScape that looks better than I thought it would tbf. I feel though it needs the framing - I think the content over the vista can potentially have a contrast issue without the bg. It's a cool concept though :)

  • leonardopieroz3 leonardo pierozan (@leonardopieroz3) reported

    @JagexSupport I'm having issues trying to recover my acc for months, can someone help me please?

  • JagexAllstar Mod Allstar (@JagexAllstar) reported

    @California292 @RuneScape we were torn on the side bar, whilst useful it also did not lend itself to the layout of the page. As for the colour - we can tweak that if we find it's a problem

  • Lousymatt Matt (@Lousymatt) reported

    @JagexSupport hey I was one of the accounts effected with the login error. I can't login or change my password and I've been charged subscription when I can't even play. Also since my account lost progress during that month I want a refund from all transaction of that month.

  • oscaper77 B0 T 0X (@oscaper77) reported

    @JagexHelpFrost @JagexSupport I can't request anything because I'm not able get past the error codes. I haven't been able to get past this for a few days now and my account password has been changed since then so that's a clear indicator that I don't have access to this account and it's compromised

  • ricardo14951157 ricardo (@ricardo14951157) reported

    @RealMatK jagex already fixed my problem, im thankfull for your response <3 i lost authenticator and email adress but thanks to jagex they changed my email back to the last one and i could disable authent and enjoy runescape again.

  • MilesAston Miles Aston (@MilesAston) reported

    @JagexSupport My account has been flagged as one of the ones that are locked due to the login issue. Any update on this? It's been a week since the last update (that i can find) and i'm getting worried.

  • UpshiftSociety Upshift Society (@UpshiftSociety) reported

    @JagexSupport as well wanted to add the account name is now X Pot 2 Kill (but I login as cherubim55) .... I want to play again and would appreciate not restarting as I worked hard for my stats. I would appreciate if you please please help with this!

  • nitrostolics Shawn (@nitrostolics) reported

    @JagexSupport March 4th was 2 weeks ago, will there be another update on the situation? 2 weeks without being able to login.

  • druhque Druhque (@druhque) reported

    @JagexSupport it’s been 4 days and i’m still having the same problem. can i get my account separated from my steam account?

  • Markus65435853 Markus (@Markus65435853) reported

    @RuneScape Pos jagex u locked out my account I can't login and what email, such bs lock me out of my ironman....

  • oscaper77 B0 T 0X (@oscaper77) reported

    @JagexHelpFrost @JagexSupport Thank you! That's all I wanted to hear now we can get on with this. Yes, I cannot log into the game period. I have error codes and also my account password is changed so that doesn't help me. I cannot get to the point of requesting a password change because of error code

  • ABoness_ AB. (@ABoness_) reported

    @JagexSupport Hello, where can I make a request for membership to be revoked? I have had an ongoing issue for over a month now and nothing has been done about it or looked into, and I will not be able to progress in the game further down the line so there is no point.

  • tubby_blumkins Spongus (@tubby_blumkins) reported

    @MQCCape @JagexAllstar @RuneScape in runescapes case they already near water they just cant fix the boat.

  • JagexAllstar Mod Allstar (@JagexAllstar) reported

    @rswillmissit @RuneScape It's a fair point. May I ask though - why did you want to login at that point (as opposed to just clicking "account"?

  • rdfc05 rdfc05 (@rdfc05) reported

    @Kiwi_Pet @JagexSupport i have done everything making a twitter account to find out whats going on was my last resort i have not been hacked i cant sign in onto the website but i can recover and change my password but not log in.

  • tubby_blumkins Spongus (@tubby_blumkins) reported

    @JagexAllstar @RuneScape nice fix the website but wont fix the game smh

  • BlehmMatthew Matthew Blehm (@BlehmMatthew) reported

    @JagexSupport It's not locked out. You all keep avoiding the problem with generic responses. I recovered the account and just want my stuff or its worth back.

  • DAILYJ0NAS 👑 (@DAILYJ0NAS) reported

    @JagexSupport the primary email I have on my account has been deleted and it’s not retrievable, is there a way I can change the primary email on my account so I can change my password? my login email works and I am able to access it.

  • oReallyG Really (@oReallyG) reported

    @RuneScape I haven't played since Jan, can y'all just let me play on my account please. Also sucks that login is disabled because before, OSRS login worked. Now it doesn't

  • leonardopieroz3 leonardo pierozan (@leonardopieroz3) reported

    @JagexSupport I already did that like four times and nothing, its because i was a kid back in the day and i dont remember anything. I have some expecific issues, can you pm me to show with pics what is it?

  • Rhys_Dyson Rhys Dyson (@Rhys_Dyson) reported

    @JagexAllstar @RuneScape Oh right, I didn’t even think of the web account related problems it could have caused. Sometimes I forget how integrated all Jagex services are, but also, I’m sure they’re way more interconnected than I could even imagine 😨

  • GingerBeardie GingerBeardie (@GingerBeardie) reported

    I have countless issues with the RS3 client on steam. Disconnecting when joining big chin, random freezes / crashes, flickering ability bar icons etc. Are these known issues? or are they just issues on my end? Wondering if i can fix these myself. @RuneScape

  • DAILYJ0NAS 👑 (@DAILYJ0NAS) reported

    @JagexHelpFrost @JagexSupport the problem I’m having is that I don’t have enough information on when I created my account, I don’t remember and it won’t allow me to change the email without knowing that information

  • XenonzRS Rossy // Xenonz (@XenonzRS) reported

    @JagexHelpFrost @JagexSupport Load of bollocks, tried for the last 24 hours - also I can't contact them as it states at the bottom as it asks me to login to contact and guess what...I can't login because my account is locked?????????????????????????????