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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (67%)
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Online Play (28%)
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Game Crash (6%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Scunthorpe |
Sign in | |
 Charlotte |
Sign in | |
 Belo Oriente |
Online Play | |
 Heidelberg |
Sign in | |
| Braço do Norte |
Sign in | |
 Saint John |
Game Crash |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Brig
(@CapnBrigantia) reported
@RuneScape - Why do we have to enter our bank pin to have our legendary pets take something TO the bank???? As far as I know, they can't freaking take anything FROM the bank so I don't see the security issue??? BRUH I JUST WANNA DO ARCHAEOLOGY AND GET MY 700K XP FKN YAK TRACK
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Muhammad Sarim Yaseen
(@SarimKodv) reported
@JagexSupport Do something about the "too many login attempts error" .. works perfectly on mobile.. via mobile hotspot. But on wifi, the problems persists for 22 out of 24hrs in a day .. Do something!! Please 😣
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dexx
(@MarvinDexx) reported
@JagexSupport @JagexAsh I was invited to beta test your new steam client about a month ago but never received an E-Mail. Can we fix that?
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Shannon O'Hare 💙 ADHD DYSPRX DYSLX IS
(@DitsyRedOne) reported
@RuneScape Help! Just realised I've bought a year standard membership instead of gold premier club like I had last year. Tried to fill out the refund form but it keeps throwing an error in the payment date field so won't let me submit. Can someone help? :( RSN carwarder
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Luke Elliott
(@LukeCelliott) reported
@JagexSupport Hi i've just came back to runescape my login has been changed? it's name is now "Turnonthe AC" - please can you LOCK this account. It's been hacked
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Ken Hazleton
(@HazletonKen) reported
@JagexSupport @lissla SMAL NUMBERS OF USERS, have a look at the posts here, seems that many players are having these problems. Been like it for so long it's almost a game feature!
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Derek Artmann Merg
(@derek_merg) reported
@JagexHelpElf @JagexSupport i recive the same message : Acesso negado Error 15 ID do incidente: 298000320068800874-107229682539825161 before this my account was hacked and after i cant login with this ip can u help me to resolve this? i'm available for any explanation about my account and my computer.
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dylan
(@black_cat64) reported
@T_Greer_Brah @RuneScape that's because you're getting 5 minute raksha kills you probably just revo. cant lag if you don't even press inputs :)
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Bo Big
(@BobbieGrayson) reported
@JagexHelpFrost @JagexSupport Surely you can understand I've followed all of what you have just sent me previously. You haven't really solved my issue at all, I know my accounts not secure so playing it would be pointless, Just feeding the hacker? I need a way to make my account secure.
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Rune Frandsen
(@FrandsenRune) reported
@JagexSupport I really hate to be rough but this is unheard of. I really feel like you guys are not taking this seriously and gives me generic answers and instead of actual help. I will try and retype my issue agian since its probaly a new person answering me agian.
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Joe Mob
(@JoeMob8) reported
@DavidLamarre3 @JagexSupport Its been 2 full months and numerous other users have reported this. Why is this not being addressed?? There is a cost to play the game and a key feature has been broken for 2 months. I've reported this dozens of time in game, online, etc. with an unfortunately bleak response.
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Rune Frandsen
(@FrandsenRune) reported
@JagexHelpFrost @JagexSupport Is there a way i can provide you with my email adress to my account so you can check whats the issue might be? It shouldnt be with my email account since i recieve mails from other places as intended
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Mattmc
(@YaksGoMoo) reported
@JagexSupport My account was banned for falsely banned for RWT!! Please review RSN: Pid Glitch
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Nathan Painkiller
(@I_Am_The_Toa) reported
@JagexSupport is there a way I can directly converse with someone over some issues I’m having? The “contact us” link simply has information, no actually contact option
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Patrick Tolsma
(@ArcbeetleRS) reported
@RuneScape 1) keybinds not working after sending a pm. 2) servers stuttering when more than 200 players in said world. 3) raksha specific: change the chain at the back of raksha so u can walk there, make the edges of p4 so familiars move and target raksha aswell. so u dont have to recall
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Michael William
(@ewern2260) reported
@EricLanette2 @JagexSupport If you have any problem with your account inbox Thomas-hacker01 on Instagram is a legit hacker he is fast and reliable he help me to recover my hacked account
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Rune Frandsen
(@FrandsenRune) reported
@JagexSupport How many times do i have to type my issue to you guys and you still not understanding it? This is insane. Please read my tweets to see what my problem actually is! This is day 3 or 4 and you guys still don't understand the issue.
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benpoldingbedall@gmail.com
(@GinTheoryRs) reported
@JagexSupport Hi, in early 2020 you released a really old account of mine to which I don't have access to the email but can login and play. I have tried to recover the email via their services but no luck so I was wondering if you could guide me to a way to appeal to change it.
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875660
(@Danny76890) reported
@JagexSupport joke of a game, false ban on 2 accounts when I only play mobile since release, everything gets instant denied and auto messages!! Played the game since 2003 absolute useless service
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Ken Hazleton
(@HazletonKen) reported
@JagexSupport @Ro0B0 those forums are a JOKE, nothing gets done there and no one of any Jagex note seems to read them anyhow.especially when there are problems
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Freaky Mind
(@FreakyMindOsrs) reported
@Booty_RS @JagexSupport they cant fix this **** ,my friend had the same problem and could not enter the game for 5 months
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Rune Frandsen
(@FrandsenRune) reported
@JagexHelpFrost @JagexSupport I have tried to recover my account during this process but i have not heard anything back. How long can that process take? And if i have issue on my email then i wouldn't recieve an answer from the recovery account system would i?
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Mattmc
(@YaksGoMoo) reported
@JagexSupport Yesterday my account was wrongfully banned for RWT. May you look into this my rsn is "Pid Glitch"
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Rune Frandsen
(@FrandsenRune) reported
@JagexSupport I do have access to my email account! That is not the issue! the issue is that there is an authenticator on my account i cannot disable! Your game is so great and the mods are wonderful but the support on this game is the worst i've ever experienced.
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dylan
(@black_cat64) reported
@T_Greer_Brah @RuneScape yeah that's why i'm lagging on 20 ping? so i need less than 20 ping for runescape now i didn't know that
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Derek Artmann Merg
(@derek_merg) reported
@JagexHelpElf @JagexSupport i make this steps but i can't login, my ip is blocked. Need help for fix this, its a whrong, i never use ilegal programs and i was blocked when wasnt play. id for explanation: ID do incidente: 298000320071950803-118813668898637826
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Sammy⚠️
(@friendyhacker) reported
@christremblett4 @JagexSupport Hey i can help fix your problem, text me
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xXxDark_Master360N0SC0P3xXx
(@Retouroboros) reported
I'm on that Runescape fix help me
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Silve 1994
(@silve12345) reported
@JagexHelpSamo @JagexSupport Nearly 2 years later...and almost same thing happens... your system is genuinely messed up... 2 accounts almost gone because of your systems error... so stupid
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RenBoe
(@RenBoe1) reported
@JagexSupport My phone with the authenticator linked to my account has broken and is unaccessible. When trying to reset this through the email link I don't receive a message to any of my email addresses or their spam folders. I've tried to recover the account multiple times to no avail.