RuneScape status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by RuneScape users through our website.

• Sign in (73%)
• Online Play (9%)
• Glitches (9%)
• Game Crash (9%)

Live Outage Map

The most recent RuneScape outage reports came from the following cities:

City	Problem Type	Report Time
Pristina	Sign in	27 days ago
Drammen	Sign in	1 month ago
Avondale	Sign in	1 month ago
Sussex	Online Play	1 month ago
Cuijk	Sign in	2 months ago
New York City	Sign in	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

• 
  David @ Japan! (@1davidj) reported 4 minutes ago

  @ronkas6 @OldSchoolRS Chickening does not cause the boss to die any faster and takes minutes to even do so (which he should be dead by) bc it has a def reduction cap, so I don’t understand the problem with allowing him to be chickened. I’m trying to understand why it was problematic enough to remove

• 
  Embrees (@EmbreesBurner) reported 6 minutes ago

  @OldSchoolRS Can't sign in on mobile

• 
  Martin (@martinieks) reported 7 minutes ago

  @JagexSupport i cant get in touch with support, because AI chat sign in link has bad gateway, fix your website

• 
  Chungus (@ChungusOSRS) reported 8 minutes ago

  @AnthonyPezzuto8 @OldSchoolRS Brother you are the problem. Not the pride March.

• 
  Mike Oxlong (@MikeOxlong1973) reported 10 minutes ago

  @JagexSupport Hi Jagex, I’m trying to recover my account (attempted log in too many times) but I get this message: “ACCOUNT RECOVERY Sorry, there was a problem processing your request. Please check the login or email address you entered is correct, or try again later.”. Help!

• 
  Joey is (@verdorren) reported 11 minutes ago

  @Ander_Mander @OldSchoolRS I’m sorry you feel that way, Andermonk-kun. Would a Japanese wife fix your troubles?

• 
  Antique (@OGAntique) reported 13 minutes ago

  @DoTheThingRS @OldSchoolRS That's not a problem with allstars because rot isn't playing it. That was a seasonal dmm.

• 
  JB 22 (@JBellingham22) reported 14 minutes ago

  @JagexSupport how can you deny my Recovery attempt when I’m recovering it to its original login email. I know that 1 of 2 of my emails was linked to this account yet I don’t receive the unlock account email. Obviously someting is messed up On your end.

• 
  ZigZagPower (@TheRealZZP) reported 14 minutes ago

  @JagexSupport @JagexAsh I've checked the rules. I have not broken them. It was an automatic mute, and an automatic denial of the appeal. I'd like a human to take a look at it please. I've been in contact with a Pmod who says that I didn't do anything wrong. Could a real person please just take a look?

• 
  Jason Mathis (@IronCore18G) reported 27 minutes ago

  @nbarsheshet @OldSchoolRS about 1% of players are doing 540s and most people who got up to that point have countless deaths getting to that point. 540 solos are not the problem.

• 
  ringo (@ringo794) reported 28 minutes ago

  @INeed7M @JagexGoblin @OldSchoolRS Giving how overrun the wildy is with bots, combined with false bans, idk how much further my faith in jagex anti cheat can erode. There's bots that crash at Spindel now, often 3+ hopping into any world at a time...and I'm the one who cops a ban xD

• 
  Brandton Graffin (@BrandtonGraffi2) reported 28 minutes ago

  @JagexSupport @Shockbyte Took my money with the promise of a server to play. 24 Hours no solution. You give no other provider other than Shockbyte. Fix the problem.

• 
  Sonic (@SonicXCII) reported 32 minutes ago

  @BrungusTwo @OldSchoolRS If they fix Soul Wars only giving reward crates on the official world like Castle Wars, they absolutely will go back to 350ea

• 
  Mootus (@osrsmaxxingg) reported 37 minutes ago

  Thorns not working on Kraken boss is… intentional? Works on the tentacles. @JagexSupport

• 
  Pinkchins (@PinkchinsOSRS) reported 42 minutes ago

  @OldSchoolRS Could we get a fix on all the "clienting" happening in PVP

• 
  Grazium (@Grazium_) reported 44 minutes ago

  @OldSchoolRS So about that fix...👉👈🤡

• 
  Jason Mathis (@IronCore18G) reported 44 minutes ago

  @nbarsheshet @OldSchoolRS I did read it. It what universe is 7% percent of the overall uniques a problem? I am one of those people, who spams 515-540s - anyone that isn't a moron that wants to grind TOA is going to push up to those invocations. Otherwise, you're an iron - you get your items and leave.

• 
  abdullah rashid (@abdulla77783475) reported 47 minutes ago

  @dondon7171717 @OldSchoolRS That's not the point. It's completely going over your head. If you're saying that playing the game in a "unintended way" isn't challenging enough as is, then remember that certain content wasn't made to be solo'd. Nex/chambers/tob. Then they should fix this too.

• 
  RooK (@RooK_OSRS) reported 48 minutes ago

  @JagexGoblin @unclesolos @OldSchoolRS ToA is another issue. It is very difficult to jump into a team until you are familiar with the majority of invos. Would be nice if the board had a few standard presets of most common invos to make grouping require less customizing your playstyle.

• 
  Bob (@MooninRun) reported 48 minutes ago

  @JagexSupport I’ve not been able to get emails to come through: trying to disable auth and it gives me an oops error - try again. Same with changing password emails. It’s been like this for days - how do I fix it?

• 
  StoneyPotatoes (@stoneypotatoes_) reported 49 minutes ago

  Anyone else having issue with their OSRS membership? An hour ago it was fine. I just went to log back in and it says I don’t have a membership, but if I go to ‘subscribe’ it says I do have one. Anyone else? @JagexSupport #runescape #runescapeissue #jagex

• 
  Seabass (@BassManQuick) reported 53 minutes ago

  @JagexSupport i can’t signout of one of my accounts on the mobile app and login with another account since the Jagex Account update. I have deleted the app and re-downloaded it and still won’t work

• 
  Retired Hybrid (@RetiredHybrid) reported 54 minutes ago

  @EldadelinKantor @OldSchoolRS You said that with a straight face? More bots/players afking for 25min login timer doesn’t equal more popular. It hasn’t gotten better in like 4 years.

• 
  CrudeBunny (@Samyazas) reported 56 minutes ago

  Everytime I log into @RuneScape @OldSchoolRS and see (1) message Im like OMGG todays the day.. PMod.. FINALLYYY Open the mail.. Oh nope.. Billing... @JagexSupport I think my inbox is broken I swear..

• 
  🌏 Destin (@_SimpleTimes) reported 56 minutes ago

  @J92Osrs @JagexSupport @JagexAsh I simply asked them to look into it, in non of my post I said hey “ can I have my hardcore back “. But a good customer service practice is to look out for the people who play your content. But as you said above they won’t which is ok. Customer service lines up with Ubisoft & COD.

• 
  DEBUFF (@DADDY_DEBUFF) reported 57 minutes ago

  @OldSchoolRS some of the sigils were too broken and the rule for lost food could have been tweaked to make it more competitive. Next year, select the captains and have them agree on terms + rules to make it as balanced as possible!

• 
  RooK (@RooK_OSRS) reported 58 minutes ago

  @OldSchoolRS Jagex W. However, I do wish we had formal customer support channels to report game service interruption instead of relying on social media.

• 
  Luke (@HyruleLuke) reported 58 minutes ago

  @OldSchoolRS It's wednesday, it's update day, it's common sense to close the client, reload it so it gets patched/check app store to update mobile app. If there are still issues, then try the official client to determine if it's a runelite plugin error, or the actual update

• 
  BaitFaceGames (@BaitFaceGames) reported 59 minutes ago

  @JagexSupport I'm having a massive issue with the fact that there's no colour blind settings! I can't kill this laviatian because I can't see the difference in each attack please implement a colour blind mode so I can finish desert treasure 2 it's so frustrating

• 
  Render says bring back pride (@RenderSoft) reported 60 minutes ago

  @OldSchoolRS Need to fix the missing pride issue as well