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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (64%)
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Online Play (27%)
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Game Crash (9%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Sign in | |
 Upton |
Sign in | |
 Heidelberg |
Sign in | |
| Scunthorpe |
Sign in | |
 Charlotte |
Sign in | |
 Belo Oriente |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Shiny_Lucario
(@Rizusharute) reported
@JagexHelpFrost @youramutt @JagexSupport So you clowns can't even fix your game properly and you resort to this ? As if the game itself already feels like a single player game. Might as well remove trade and the multiplayer aspect lmfao.
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Mikael "SKYTRiXSHA" Silvennoinen
(@skytrixFPS) reported
@JagexSupport After re-enabling the authenticator, I got the next issue. Seems like I can not log in with my email & password through @RuneLiteClient. So I installed the Steam version since I had my Steam account connected to my OSRS account and that worked!
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Cold Clicks
(@StopTheWar8) reported
@JagexHelpSamo @JagexSupport the only way i can think this has happened is one of the middle men has been detected for rwt and you have banned accounts that have recently done trades with them. My friend wouldn't be that stupid to risk getting his account with thousands of hours of game play. please fix
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Mod Ash
(@JagexAsh) reported
@antijar I'd expect so - let the Support team know if you run into trouble with your account. They're JagexSupport on this platform.
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Beep
(@Just__Beep) reported
@JagexSupport Afternoon. I believe you've unfairly muted my iron account, and I appealed this and you've denied the appeal. I would like this be reviewed again, as I didn't break any rules. I can see what you might think the problem is, but I can demonstrate that this is just 1/
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Ripper Roo
(@RooMustDie) reported
@yourfatprince @delsolrac @OldSchoolRS Fix a problem? You mean death being punishable? Quite the stretch.
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G2batdan
(@g2batdan) reported
@RuneScape @JagexSupport the mobile app closes the game on my iPad if I try to switch worlds. Any tips how to fix? I’ve tried reinstalling
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Cold Clicks
(@StopTheWar8) reported
@JagexHelpSamo @JagexSupport So basically you guys gonna ban everyone in PvP right now for doing risk fights and deathmatches? You're online rules do not quote any of this! False ban of error please look into this if account details are provided! Mistakes can be made!
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Ka1bosa
(@Ka1bosa2) reported
@JagexSupport I lost my phone which had the authenticator, and every time I try to disable the authenticator its gives me an error message and later says ive requested it too many times. This has happened multiple times and would rather speak with customer service personally to solve this
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S_Leegstra🇳🇱🎮💡🔌⚡
(@S_Leegstra) reported
@OldSchoolRS Please fix the chat in the app. After a while of playing the chat is bugging. Have you close every half hour when I have to type.
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Rylee Summers
(@RyleeSummers9) reported
@JagexSupport yeah i've just given up just loop after loop im hopping through just wont play the game why you can un-link from your steam account without apparently having an email linked to the account in the first place is beyond me like why not make the registered email the login email?
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Brion Nikitow
(@BrionNikitow) reported
@JagexSupport Thank you for the response. But I really didn't have access to the account for over a year. Dealt with my families health problems and then I come back and had to recover the account and apparently it's banned. And I would really like someone to actually look into this. Thank you
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Marl Karx
(@Marl__Karx) reported
@JagexSupport Hello, I tried to contact this account just over a week ago to resolve an issue where I'm not receiving any emails from any Jagex email. I can't receive password reset emails, authenticator disabling emails, or password change confirmation emails. I have also >>>
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Mod Light
(@JagexLight) reported
@acenine11 @Torresmo_1903 @OldSchoolRS Yeah if it’s in your log we can track it no problem
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Youramutt
(@youramutt) reported
@Nuages_Rs @JagexHelpFrost @JagexSupport Neither, but what will be even more surprising is it they actually admit the mistake and work on fixing this for all future problems with people that are genuinely innocent
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Shiny Z
(@ShinyZ18) reported
@JagexSupport this is the responce "Account banned for macroing in OldSchool. Our macro detection system has been monitoring your account closely and has detected that you are using illegal 3rd party software which violates the rules of the game and breaches your terms of service with Jagex"
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BelleDelphne
(@BelleDelphne) reported
@lekPPY @ThiccDumpee @OldSchoolRS Further more, how dare you bring up real world issues where people actually face hardship and use them to justify your feelings for a video game.
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Dad Faux
(@Faux_Freedom) reported
@Rigondeaux @OldSchoolRS Updating your Runelite loader should fix it.
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chris hauger
(@chris_hauger1) reported
@DevineHQ @JagexSupport Hey mate I had similar issue but the support service wasn't helpful not until I was referred to gursslin_tools on Instagram. You could message him if you don't mind
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Jake Ayres
(@JakeGAyres) reported
@JagexSupport A user on twitch was recently streaming pretending to be B0aty and using a fake jagex forums link to steal user logins. Sadly I assume I wasn't the only person to fall victim to this and was hit with what I think was a DDOS attack to disconnect me from OSRS 1/2
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José Bolívar
(@JoseLBM2021) reported
@JagexSupport @grilocambios So far they haven't given me any answers about my acc. Someone from support could give me a logical answer to my problem. Name of the acc Bluedarkk
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Halo Infinite Refund Guy
(@ZackSatire) reported
@JagexHelpFrost @youramutt @JagexSupport Yeesh. Brains not working over at jagex HQ huh?
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StepBruv
(@StepBruv) reported
@OldSchoolRS is this a scam? when you click the link provided within the forum post it brings you to nothing. It was posted on June 10th and still is broken.
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Cactus Juice Drinker
(@FSAPOJake) reported
@Livey_ @HDOSdev This login screen is peak Runescape. 3's current login screen is a massive downgrade.
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charles
(@Charles_1776_) reported
@JagexAsh would you consider coming to a runescape church service, world 301, noon central USA time on sunday?
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Liquor Kelly
(@LiquorKelly) reported
@wolfmuzaev @JagexSupport I had similar issue but the support service wasn't helpful not until I was referred to coderjeni_dev on Instagram. She is helpful
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Liquor Kelly
(@LiquorKelly) reported
@KittyTrevor @OldSchoolRS @JagexSupport I had similar issue but the support service wasn't helpful not until I was referred to coderjeni_dev on Instagram. She is helpful
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Cold Clicks
(@StopTheWar8) reported
@JagexHelpSamo @JagexSupport But if people deathmatch everyday in PvP and trade eachother why isnt everyone being banned? This is super unfair he did not rwt! That's like me and you going to a bank I decide to Rob the bank and you get found guilty also. An error has been made
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Princeling
(@yourfatprince) reported
@RooMustDie @delsolrac @OldSchoolRS Literally bitching because it's a new feature that would fix a problem people have been dealing with before. It's a stupid fallacy that hurts progress
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Seb Kreft
(@KreftSeb) reported
@JagexSupport still having an issue. I have filled the hijacked account form and it has been over 24 hours. Please can someone help me??