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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (68%)
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Online Play (26%)
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Game Crash (5%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Sign in | |
 Upton |
Sign in | |
 Heidelberg |
Sign in | |
| Scunthorpe |
Sign in | |
 Charlotte |
Sign in | |
 Belo Oriente |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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midgetTacos
(@MidgetTacos) reported
@JagexSupport I am still having issues logging for more than 6 hours now I have put a request in and I am honestly very upset with this.
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Sandytater
(@imMetalPotatoe) reported
@RDXJack001122 @RuneScape look up your name on the highscores im still there and not rolled back but I can't login
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CuteKitty/Kirsty
(@Cute_Kitty92) reported
I still can't log in to Runescape and people In the official Runescape discord are saying they're rolled back to level 3 is this true or are they trolling? I still have error loading your profile please contact support and currently waiting for a response.
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Bob Stirling
(@RSSabob) reported
@jjordnxp @RuneScape It’s cheaper to just wait for the server to completely fail than to fix or upgrade it when it got **** years ago.
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WolfieValeo
(@WolfieValeo) reported
@RuneScape I really wish I could get back into the game. I do appreciate all the effort yall are putting in to try and fix this.
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George Hamlin
(@GeorgeHamlin13) reported
@JagexSupport still cant login whats the deal
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Bom dia
(@heylenahx) reported
@JagexSupport @RuneScape First, my account is hacked and I lose all my money and expensive itens, than i try to change my password and every time i try to enter with the new password it says its wrong WHEN ITS NOT, and now, entering with google account says PERFIL ERROR!!! HELP
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George Hamlin
(@GeorgeHamlin13) reported
@JagexHelpL0ne @JagexSupport This doesnt tell me **** homie, yall gotta actually fix the issue not just give me an article saying the same stupid nonsense. Get your head out of your asses.
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ReaverRogue
(@ReaverRogue) reported
@andrew03689137 @MidgetTacos @RuneScape Do you know what the issue is that they're having well enough that you can define how concise of an update they can provide? This could be anything. DDoS, the DC is on fire, hardware failure, a patch gone wrong, you have no idea. Don't assume they can fix this quickly.
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Vitor Lopes
(@vitorebom) reported
@JagexSupport I get an error 15 message when filling up a support ticket. All I need is one human and 15-30 minutes of their time and I can send all the information and sort this out.
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Nicholas Wise
(@WiseMechanics) reported
@JagexHelpFrost @JagexSupport They said they were going to try rolling back 6 hours ago, and I still have the same error. Is this a common problem still? Or is my account seeing a different issue?
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Vitor Martins
(@JosVito88423259) reported
@JagexSupport Still can't login, hope to get back to the game soon
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Jurassic Lockjaw
(@JurassicLockjaw) reported
@odisho1996 @RuneScape In the Discord right now. Seems like this might take like 5-7 business days. Slight problem: There's 2 weekend days between that. ****'s a mess unfortunately. :(
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Night Fox
(@wesjd27) reported
@odisho1996 @RuneScape Same. I'm just saying it makes sense that you can access osrs even though you can't access rs3. We'll just have to wait until they fix the corrupt rs3 profiles.
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Kellz
(@Kellz_rs) reported
@RuneScape Really sorry to see you all struggling with this, and I hope you can figure out/resolve the issue soon. I am sad for those who are having issues accessing their account/have been reset, and I really hope it's not permanent. I would literally die without mine, as lame as that is.
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heizy vines
(@jamal_heizy) reported
@OldSchoolRS The new login for mobile is also a problem, it used to never send u to rs website to login... It jus reboots the app over and over each time u hit login.. we want the old login it never had issues... Now can take upto 15 minutes jus trying to log in
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midgetTacos
(@MidgetTacos) reported
@scapefuel @RuneScape its been years since it was down. I am thankful for them working hard to try to solve the issue but its really not fair other people can get gains and the people still locked out of their account cant
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Bom dia
(@heylenahx) reported
@JagexHelpFrost @JagexSupport @RuneScape Yep, i tried them both, and them both says wrong email/password. I tried to change password again, and THE SAME ERROR. So i connected to my google account and i can log in to the Runescape website, but not the client!
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PnusGoose
(@SSBU_Bread) reported
@JagexSupport Any ETA on accounts that have submitted suport tickets that still cannot login for RS3?
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Boris Matthew
(@boris_matthew) reported
@JagexHelpL0ne @JagexSupport I thought it was rolled back on osrs due to the server issues but I logged in and it was fine Thankyou
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josh hall
(@scar3u) reported
@DanielJ70010668 @RuneScape Same can't even login to moble steam or rs client
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Zoheb Khan
(@ZohebKh65865148) reported
@JagexSupport can’t sign in for last few days, fix my account plz
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Kris Wharton
(@KrisRyanWharton) reported
@Thunderfistr @JagexSupport There is nothing new in the link provided. I get a security error when trying to report the issue. FYI, OSRS is still working so I don't have a wifi or other connection issue.
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Ben Thomas
(@BenThom12026165) reported
@JagexSupport account recovery page not working. SEND HELP!
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Giibbaa
(@giiibbbaaa) reported
@RuneScape are you going to fix that bullshit issue so we can login into our accounts?
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George Hamlin
(@GeorgeHamlin13) reported
@JagexHelpL0ne @JagexSupport Naw homie, That aint the best way, The best way is for y'all to fire up the toasters and fix your ****. Or shut the game down completely until everyone can log on y'all aint got no sense of integrity.
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Daniel Johnson
(@DanielJ70010668) reported
@RuneScape can't believe its been 12+ hrs and issues can't be resolved sad story of a game
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RS Checker
(@checker_rs) reported
@JagexSupport saved up in game currency to buy and use a bond and used it few days back but was unable to play yesterday due to your server issues 🙃 could not find support through the website. Could you provide 1 day membership back to my account or a sign of good will?
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iya
(@Shinthefish) reported
@JagexSupport But the report tool doesn't work for someone who bought an infernal cape because the issue hasn't just occurred and there is no option for people to write what the report is
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odisho
(@odisho1996) reported
@JagexSupport hey i have still issue to log into rs3 on my main but i can log in to osrs same name and password but i already send you a ticket because of last night what happen to runescape 3 any help or reply back ?