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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (67%)
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Online Play (28%)
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Game Crash (6%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Heidelberg |
Sign in | |
 Scunthorpe |
Sign in | |
 Charlotte |
Sign in | |
 Belo Oriente |
Online Play | |
| Heidelberg |
Sign in | |
| Braço do Norte |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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឵឵Thomas A.
(@thoagn) reported
@JagexSupport @Jagex Hi, I recently got back into runescape and I had to set a new name on my old account. The problem I have is now that I want my account to stay f2p but I would like to have a different name on it. Could you guys remove my displayname purecows2722?
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TeamSmited
(@TSmited) reported
@JagexSupport I'm having issues getting my account unlocked. I don't remember account creation details. I'm U.S. military and move around a lot. I have all of my billing details, PLEASE, I have 500+ days of membership on that account. Please, there has to be a way to help.
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Travis P
(@TravisP40992696) reported
@quinrex How to fix HC and logout macros being used easily. Make combat like runescape pking. If you log out while in combat your character stays there for awhile or 10 seconds out of combat. There I thought of an easy way to fix the issue. What do you think of this fix? Shareplz
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Weston Little
(@NotsewOG) reported
@RipperRooOSRS @OldSchoolRS 100% people are acting crazy. I'm getting so much grief because I love the game and don't have an issue with it.
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diggyzigdigger
(@diggyzigdigger) reported
@7ormRS @ValhallaVesselo @OldSchoolRS THE PRICE ISN'T THE ISSUE YOU COW. IT'S THE UNWARRANTED REASON
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- Pharma -
(@chook23131) reported
@RuneScape What a joke! I've played this game for nearly 15 years and you can't even fix existing issues or bring out proper, meaningful updates! Every update is just minor bug fixes or cosmetic sh*t that no one cares about except the twelve-year-old kids with their mum's credit card.
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「W E E B Y」
(@WeebyMcWeebface) reported
@RipperRooOSRS @TheHappyPittie @OldSchoolRS This is the key part of why you think people are "acting crazy" - we've had nothing to show an increase is warranted; Jagex devs are underpaid; we've had numerous issues on both games building up; and on RS3, but MTX has been at its worst level of whale bait for the last 2 years.
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TeamSmited
(@TSmited) reported
@JagexSupport I'm having issues getting my account unlocked. I don't remember account creation details. I'm U.S. military and move around a lot. I have all of my billing details, PLEASE, I have 500+ days of membership on that account. Please, there has to be a way to help.
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BCow, aka Morrigan—art coming soon—Digital Art Arc
(@TheBetrayedCow) reported
@selinaposting RuneScape durability is decent, basically it is equipment maintenance costs on certain “better” equipment, and they stay 100% useful until broken and then most of the time repair them (some degrade to dust). Also I like BotW but only because it’s less bad not that it’s good
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diggyzigdigger
(@diggyzigdigger) reported
@pJ_salty @DizzleRules @OldSchoolRS YES, WHEN THEY FIX THE PRICES AFTER WE CAUSED THEM TO. UNSUB YOU CLOWN
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Vixa
(@vixaRS) reported
@scottkirby1991 @OldSchoolRS I'd prefer the memberships be linked, not the account in general, which I think is impossible with the way accounts are saved now, and would definitely cause issues. Just some way to verify that they are my accounts, and let my membs span them Not sure how to implement this 🤷
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zachary Harrison
(@zachar10) reported
@OldSchoolRS Only if xou fix the game
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الإسباني ~❄🇦🇪
(@Givenchy94) reported
@RuneScape im facing a problem with my account i play the game since long time ago i have very strong account now i want to come back to play the game again i download it in my mobile when i longin everything is new no skills no weapon please your support my username is bode2009
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LOG WetPoolNoodl(e) 🇺🇦
(@WettPoolNoodle) reported
Hey @JagexSupport I tried logging into my #osrs account but it’s giving me errors when putting in my date of birth, can you reach out to me?
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CuteKitty/Kirsty 🏳️🌈
(@Cute_Kitty92) reported
@RuneScape This is a problem for me as I won't be able to afford the new price of membership and bonds are way too high in price unless some of miracle happens..,😭
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Travis P
(@TravisP40992696) reported
@Zizaran How to fix HC and logout macros being used easily. Make combat like runescape pking. If you log out while in combat your character stays there for awhile or 10 seconds out of combat. There I thought of an easy way to fix the issue. What do you think of this fix? Shareplz
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zeeb
(@immaZebrah) reported
@RipperRooOSRS @OldSchoolRS Imo the problem is that the time that develops the game isn't gonna see any of that money. None of it is going back to the osrs devs, it's going into the hands of the people that own the company.
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gerald mota
(@gerald_1984) reported
@tiagocraque @JagexSupport Text @gourdgermon359 now to fix your account
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Jon
(@Jon_Hyde) reported
@JagexSupport Hi I'm unable to cancel my subscriptions from using card details, I've checked they're both the same but coming back with an error. I don't have access to some accounts as they had different emails that I'd lost access to.
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Anthony
(@Grippppz) reported
@RuneScape Cancelled my sub months ago. Poor ‘weekly updates’ which in reality are the smallest list of patch notes. Micro transactions shoved down your throat and a completely broken in game economy. Nonsense.
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Jewel
(@TheJewelTK) reported
@RipperRooOSRS @OldSchoolRS Defending a multi-million dollar corpo while you have nothing to gain from it, specifically by deflecting the price increase with "Oh are you too poor for it? You have other problems obviously." Take the boot out your mouth and please care about the people who actually make OSRS
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dipikajahan
(@DipikaJahan) reported
@oSwarlyo @JagexSupport I had similar issue but thanks to banned_solution on Instagram he helped me fix it and I never got banned again
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Clayton Bondin
(@Adictrym_wow) reported
@RuneScape At least fix the walk animation not lock it behind MTX.
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Champion's Cape
(@CapeChampion) reported
@TinaOSRS @OldSchoolRS Just increase the membership fee to $20 a month. =More profit for Jagex =Better customer service for players. Win/win trade If we receive a livechat customer service option like Tina said. That'd be well worth the price increase.
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The Book's Shelf
(@ltextbookl) reported
You likely spend more on only one Uber Eats or Door Dash order, in service and delivery charges, than your monthly Runescape membership. The question isn't the cost increase in my opinion. It's where it's going.....and the sad truth is likely not to the people whom deserve it.
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Rosemary
(@ledapwa) reported
@Kurdoz7 @JagexSupport @JagexHelpFrost Why not try *mitnik024*on Instagram,,he can get your account fixed because I had thesame issue but luckily he got my account back
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𝕭𝖆𝖉𝕯𝖗𝖚𝖌𝖘𝕽𝕲𝖚𝖉
(@BadDrugsRGud) reported
@OldSchoolRS Yet every year the dead man mode event turns out to be shite because of technical issues. Hopefully with the money they can fix that.
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eric lai
(@N0bl3ss3) reported
@JagexSupport @TSmited I have the same issue, been appealing over 20 times with more and more info and still gets the same generic response. I took a break from the game and this is the kind of issue I run into when I get back.
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LuckyDbo
(@WiscoDbo) reported
@OneCarlyle Please stop the price increase of Runescape Membership Subscriptions until the account security issues are resolved.
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The Ingenuity Group
(@rs3ingenuity) reported
@Rune_Clan @Jagex @RuneScape Has this been fixed or still broken?