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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (82%)
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Online Play (18%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Lewisville |
Sign in | |
| Council Bluffs |
Sign in | |
 Bolton |
Sign in | |
| Coraopolis |
Online Play | |
| Leeds |
Sign in | |
| Dundalk |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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ni
(@imni8887771) reported
@Strains18 @JagexSupport Robfixx on Instagram can help you fix this , the shadow ban can be lifted immediately off your account, you will have access to your account immediately kindly send him message
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Bencasson
(@ben_carsson) reported
@alexbrewer108 @JagexSupport Stop whining here because you can't get any Fix from them, I was in your shoes few days back without a single word from them until someone here referred me to #kelvtoolz on INSTAGRAM and boom he got it all sorted out
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GreatOxFord
(@GreatOxFord2) reported
@JagexSupport full prob its i bought new phone and sold old one i wanted to play osrs i have my login and passwords just not the mail, i lost the autenticator with the old phone now i need to get that account on a new mail adress and the authenticator disabled i just need the mail for it.
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Jace
(@normanjace_) reported
@juhxer @JagexSupport Why not try #kelvtoolz on Instagram they can fix issues like that.
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🇺🇸100%LibGrandma🌊
(@AnitaSummers57) reported
@JagexSupport In other words it’s not a payment issue, I can’t even get to the right web page.
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Jace
(@normanjace_) reported
@alexbrewer108 @JagexSupport Why not try #kelvtoolz on Instagram they can fix issues like that.
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Dave Lotshift
(@SuaveDave3) reported
@maximoabelardoo @JagexSupport It's crazy that they do this every time, I've had my account banned 2-3 times now, I was finally able to fix it all with a guy I was referred to on Instagram with handle-ALPHA_TECHIE, the dude is an expert,maybe you should try him out too
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🇺🇸100%LibGrandma🌊
(@AnitaSummers57) reported
@JagexSupport What link do I choose once I get there? When I click on the link for that option it takes me to a page that only has the monthly membership, and I was told weeks ago that this is a known website glitch.
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soo
(@friedricch_) reported
@Richard68077485 @JagexSupport I had similar issues but had it rectified by #kelvtoolz on instagram, you can try him, his the only viable option you got
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Jeffrey
(@je_frey_44) reported
@keano_ritchie @JagexHelpFrost @JagexSupport My account got banned few days ago as well and every step I made to get it back did not work. I got in touch with #kelvtoolz on instagram which he helped to resolve my account issue. You should probably check him out
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20
(@wedeail1234567) reported
@Richard68077485 @JagexSupport I advice you explore the services of #metrotoolz on instagram regarding your issue because you won’t get any response from customer service
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kk
(@fdsrety440) reported
@theecaptain2017 @JagexSupport Unfortunately their support will always either ignore you or tell you the same unhelpful thing ,talk to robfixx on instagram he helped me when I had similar issue
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Andrea de la Mora
(@andreadelamoran) reported
@TheGamePhiloso1 @JagexSupport It might be a glitch on their servers But anyways send a message to ALPHA_TECHIE on Instagram to recover your banned account
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S H
(@SH94094891) reported
@JagexSupport i keep getting real world trading issues messages, whilst I’m not even actively playing on my main account how is this possible?
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Vince
(@EternalSlum) reported
@JagexAsh Many years ago, my runescape account was compromised and got a long duration ban. It had many 99's and quest cape, etc. I put years of my life into this account. I was curious one day and logged in and it was unbanned. It's now a beginner account. Is there a way to fix?
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Jayson Tiler
(@jaysontiler) reported
@Glenn_Holtus @JagexSupport I advice you explore the services of kelvtoolz on instagram regarding your issue because you won’t get any response from customer service
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BoyEdmund
(@BoyEdmund20) reported
@BranFlakes517 @JagexSupport Stop whining here because you can't get any Fix from them, I was in your shoes few days back without a single word from them until someone here referred me to #metrotoolz on INSTAGRAM and boom he got it all sorted out
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Andrea de la Mora
(@andreadelamoran) reported
@Tolchyyy @JagexSupport It's crazy that they do this every time, I've had my account banned 2-3 times now, I was finally able to fix it all with a guy I was referred to on Instagram with handle-ALPHA_TECHIE, the dude is an expert,maybe you should try him out too
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Jayson Tiler
(@jaysontiler) reported
@Richard68077485 @JagexSupport I advice you explore the services of kelvtoolz on instagram regarding your issue because you won’t get any response from customer service
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20
(@wedeail1234567) reported
@Tolchyyy @JagexSupport I advice you explore the services of #metrotoolz on instagram regarding your issue because you won’t get any response from customer service
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Jace
(@normanjace_) reported
@sharf_andrew @JagexSupport Why not try #kelvtoolz on Instagram they can fix issues like that.
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Christian Bradley
(@CeEmBrad) reported
@JagexSupport Accidently made an item glitch through G.E. Won't say how through here, but I sent a bug report.
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Chapman
(@Chapman92928) reported
@zackyahhh @JagexSupport There’s this genius who can help write to #clifftech1 on Instagram they can probably help you with that because they are good at helping with errors and stuff like that
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Jace
(@normanjace_) reported
@BranFlakes517 @JagexSupport Write a complain to kelvtoolz on Instagram about your 2fa problem because my own sister also playing with me got that issue on her account and she can't access her account, it was that dude on Instagram that helped us to deactivate it, he can also reset it you want.
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Tyler Baker
(@tbakon_) reported
@FogtoothTV @eagle4congress @MrBeast This is what’s wrong with people shaming folks for spending 8 dollars a month on a service they support..it would be like me making fun of you for wasting 16 years of your life on a MMORPG like RuneScape SMH. No wonder our world is in shambles
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soo
(@friedricch_) reported
@BranFlakes517 @JagexSupport I had similar issues but had it rectified by #kelvtoolz on instagram, you can try him, his the only viable option you got
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Jeffrey
(@je_frey_44) reported
@juhxer @JagexSupport I advice you explore the services of kelvtoolz on instagram regarding your issue because you won’t get any response from customer service
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Jayson Tiler
(@jaysontiler) reported
@sharf_andrew @JagexSupport I advice you explore the services of kelvtoolz on instagram regarding your issue because you won’t get any response from customer service
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GreatOxFord
(@GreatOxFord2) reported
@JagexSupport Hi, I am already trying to get the disable mail to my other mail for the next 3 days but the bot is not working. I really need a human's help here. my account is too old so the mail on it I don't have the password anymore and I bought a new phone that's why I need the mail.
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ni
(@imni8887771) reported
@Bug_Abuse @JagexSupport Unfortunately their support will always either ignore you or tell you the same unhelpful thing ,talk to robfixx on instagram he helped me when I had similar issue