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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (65%)
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Online Play (29%)
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Game Crash (6%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Belo Oriente |
Online Play | |
 Heidelberg |
Sign in | |
| Braço do Norte |
Sign in | |
 Saint John |
Game Crash | |
 Valencia |
Online Play | |
 Redwood City |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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John holt
(@Johnhol35156558) reported
@JagexHelpElf @JagexSupport @Jagex Im telling you i have used all resources following these directions. Why wont you just resolve my issues? You know maybe im wasting my time i should just get ahold of the better business bureau and the irs and sue? 2 years of my life playing and my money back.
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🌸👑 Dragy 👑🌸
(@Dragy) reported
@RuneScape when will there be a fix for the graphics mixing all up when turning on ultra
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Mr Fresh
(@MQCCape) reported
@RuneScape That crashing fix update needs to get here ASAP.. 😩
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Jay SLayz
(@JaySLayzMLG) reported
@JagexSupport Yes, I understand that, but some of the information is no longer accessible or I do not have it as it has been 8 years since creation. Is there any way I can speak with a person directly regarding the account to work through these issues causing a roadblock?
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Velderuum
(@Velderuum) reported
and right after client crash 3 @RuneScape ?? any idea what's going on.
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Lil Cheese 🧀
(@BirdFaceOG) reported
@RuneScape Will jagex ever address the lag issues in Osrs? I multiple times due to lag and inexperience while pvming and pvping. Mainly inexperience.
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James
(@J7scaife) reported
@JagexSupport My appeal has just been denied?! I'm trying to change my email address for an account I've since Summer 2016... my current email address can no longer receive emails because of a Microsoft server issue. Seriously it can't be that difficult to update surely
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The solution
(@jinx_7FN) reported
@JagexSupport I need help recovering my old account, all my stats are gone. I haven't use the account since 2013 roughly, but when I recently login it asked me to change me name. can you help? #oldRunescape member.
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Josh C
(@JoshC66395726) reported
@JagexSupport Ania you've rejected my appeal and I'm still none the wiser about how it's broken the rules, I'm now playing in fear of losing my account over something I haven't done. I need details, please look again!
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John holt
(@Johnhol35156558) reported
@JagexHelpElf @JagexSupport I have went on my pc used my wifes phone i also went incognito like i said no matrer what i do i get and error code 15
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Ricky Asher🇪🇺 🏴
(@RickyA152012) reported
@jamie1000013 @RuneScape I seen a tweet somewhere that the fix for the chat will be included on Mondays update. Would of thought it was just as important as the crashes to be fair and reading chat the now is extremely annoying !
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James wilson
(@Jameswi97038675) reported
@goldmin09012393 @JagexSupport I had this same problem with my account today I try contacting their support but no response so I was referred to cyberhack_081 on Instagram within some minutes I got my account recovered and highly secured
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JagexHelpElf💙
(@JagexHelpElf) reported
@Johnhol35156558 @JagexSupport anti-virus (but if you do this, please remember to reactivate it after submitting the form) Sometimes Error 15 will spontaneously fix itself after a few hours. 2/2
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Kyle Bradbury
(@kylebradbury) reported
@midsandhighs Bro what if she finds out I still have a RuneScape login
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John holt
(@Johnhol35156558) reported
@Jagex @JagexSupport padawannjohn here. Juat letting you know i asked jagex for help to resolve my issues someone haking and fraudulently charging my account the otherday i did my part and pay 10$ but told i owe 70 locked out and no help with these issues swept under the rug.
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Jeremy🔥
(@scapefuel) reported
@JagexSupport No problem, will do! any tips that i could try to find a fix?
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JagexHelpElf💙
(@JagexHelpElf) reported
@Johnhol35156558 @JagexSupport @Jagex Hi John, I have been reading all the posts I could find about this error code, the only other thing I could find, which I haven't suggested to your yet is to please try re-setting your Internet router. If that doesn't work, please try again tomorrow.
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jamie1000013
(@jamie1000013) reported
@RuneScape Have you fixed the chat issue where everything is one colour? Like people's names used to be a seperate colour to their text.
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Koda
(@Kodagraphy) reported
@RuneScape What was the cause of the crashing? I experienced one single crash in a very mundane location and some frame rate issues on login, but it all seemed very random.
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Mr Fresh
(@MQCCape) reported
@RuneScape Alright let’s just hope nothing else is broken with this new update fingers crossed 🤞
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RCT98
(@_RCT98) reported
@JagexHelpFrost @JagexSupport the registered email has been changed. if the registered email is the "login" email, I am not receiving any emails in order to complete the form.
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John holt
(@Johnhol35156558) reported
@JagexSupport And i canot go through your website i always get an error code 15 and im on my phone.
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Neil
(@MRRS3_RS) reported
@JagexSupport @JagexSupport I'm not able to login all day today , its giving me the "too many login attempts" error , please rectify this asap , my rsn is : Mr Rs3
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Jeremy🔥
(@scapefuel) reported
@Dragy @JagexSupport ayy will try :D client is working fine atm because of 13 restarts, but as soon as i log-out the problems are back :/ been like this for a week+ now
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John holt
(@Johnhol35156558) reported
@JagexHelpElf @JagexSupport Im telling you my issues now and here because your support/suggestions are not working.
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John holt
(@Johnhol35156558) reported
@JagexSupport @JagexSupport why am i paying for membership and not getting it? now i disputed myself transactions made on and befor 02/10/21 because i was hicacked do i need a lawyer over 10 dollars? But no one to call either your company is rancid when it comes to issues..
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John holt
(@Johnhol35156558) reported
@JagexHelpElf @JagexSupport Im telling you my issues now. Im calling the irs and telling my bank you will not help resolve and taking my money bit not giving me what i paid for. And keep giving me the run-around
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John holt
(@Johnhol35156558) reported
@JagexHelpElf @JagexSupport I have tried all these options..none work and it has been hours actually last two days. Im telling you my issues here and now because this is the only option i have to contact @Jagex
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Ash
(@Umbreu2) reported
@JagexSupport @scapefuel Ive also been having this issue
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Cal
(@umllaC) reported
@JagexSupport im trying recover my account and im getting this message on anything i try ''Error: Sorry, a problem occurred while submitting your request, please try again later.''