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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (67%)
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Online Play (28%)
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Game Crash (6%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Scunthorpe |
Sign in | |
 Charlotte |
Sign in | |
 Belo Oriente |
Online Play | |
 Heidelberg |
Sign in | |
| Braço do Norte |
Sign in | |
 Saint John |
Game Crash |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Cazz
(@CazzRS) reported
Hi, @JagexSupport, I have a billing issue, who can I contact?
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TheHappyPittie
(@TheHappyPittie) reported
@senken12 @Cynth_iars @OldSchoolRS This is such an issue imo. Being friends with a jmod shouldnt be an advantage but so often it turns out it is. How many times have we seen players getting info directly from jmods that 99.9% of the playerbase has no access to.
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Duane
(@Duane40912551) reported
@JagexTwisted @JagexSupport I have submitted a tweet to you guys for a while now my account has a issue it was banned and was done wrongfully. I have played runescape since 2002-2003 I love this game and years of my time was wasted on this bann
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Amanda Mack
(@AmandaM36250264) reported
@Omaranees11 @JagexSupport I was recommended to @jetfixcare. He was able to recover my banned account in less than an hour. He is legit and highly recommended for the service. Go contact him now to get your account back
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Spencer
(@madmorfar) reported
@JagexSupport is the Steam client currently having issues?
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Amanda Mack
(@AmandaM36250264) reported
@ItsBenji16 @JagexSupport I was recommended to @jetfixcare. He was able to recover my banned account in less than an hour. He is legit and highly recommended for the service. Go contact him now to get your account back
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(TJ) murphy stan acc
(@__Tjsmith) reported
@OldSchoolRS when are you removing LMS then? seeing as you arent going to fix the ******* game
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Spyed
(@Spyed2) reported
@OldSchoolRS @JagexAsh 2 - A simple quick fix that would completely eliminate every single bot in LMS would be to implement a captcha type entry, you know one of those bot stoppers where you have to prove you are really a human. That would make it impossible for bots to enter the minigame.
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Malak
(@MalakHelsing) reported
@OldSchoolRS nex is now another melee boss rip. From thinking acb was going to be bis, to tbows, to melee. Still think the issue is that going back into the fight is too easy (kc and bank issue), making the grind extremely monotone
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Jmz
(@jmzed_) reported
@Philbot95 @JagexSupport @JagexAsh Just got this issue too. Bit of a **** on really haway ash I’ve got grinds to do mate
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Jerreuh
(@RSJerreuh) reported
@RuneScape Can u fix clickboxes? This is a ******* joke.
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***
(@ooziiiii) reported
@JagexSupport hello... Any customer service?..
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Skyler Herman
(@Shred_Live) reported
@JagexSupport I have an account that is "Locked" and when I login and send the email for password-recovery, i do not get any emails in any of my folders.
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KillaMike
(@KillaMikeTV) reported
@jagexsupport Login: Scorpionm21, 2.5 yrs since the incident. I believe my second ban wasn’t applied correctly. I was denied appeal but I couldn't explain. Less than a week after my Macro Offense I was perm banned for macroing. However, I was playing completely natural.
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Amanda Mack
(@AmandaM36250264) reported
@Midnight_iLovu @JagexSupport I was recommended to @jetfixcare. He was able to recover my banned account in less than an hour. He is legit and highly recommended for the service. Go contact him now to get your account back
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Dylan Goss
(@SlayerWezz) reported
@OldSchoolRS @JagexAsh seems like group storage is having issues right now and isnt able to be accessed?
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Yee Haw
(@LilOoopsie) reported
@JagexSupport Please look into my account "Lil Oops", a previous ban was lifted thanks to "Mod Dorota". After receiving an email stating it was my last chance after being banned back in 2018, I went to login to still find the account still banned. Please respond. Thanks!
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Amanda Mack
(@AmandaM36250264) reported
@AtlSoldByRyan @RuneScape I was recommended to @jetfixcare. He was able to recover my locked account in less than an hour. He is legit and highly recommended for the service. Go contact him now to get your account back
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ThiccyGervais
(@ZaneParish) reported
@RuneScape @JagexSupport The 3rd Arboretum puzzle in Branches Of Darkmeyer seems to be broken for mobile - enters into an endless loading screen, restarting mobile device or client does nothing Tested on PC and it worked immediately :)
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James
(@Mascotv2) reported
@RuneScape yet another dead relic that no one will use until you fix the system... good job
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EnvyTheBunny
(@EnvyTheBunny) reported
@JagexSupport Worst part is i just payed these thieves money for a service ill no longer be using as they continue to show incompetence and not a care for the customers,they lock the game out and even when you buy their lock out content youll get hacked eventually no matter what.
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MILLAHACK
(@Lauravioo) reported
@secondary234 @JagexSupport MILLAHACK ON INSTAGRAM For Your account issues: If your ACCOUNT Got banned, locked, restricted or Disabled. Your TWITTER, Instagram OR FACEBOOK Got deleted or disabled for no reason... Or ANY social media account got Hacked???? Hit MILLAHACK up on Instagram he got you covered.
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💔
(@chhou_kai23) reported
@BlueRipNft @JagexSupport Why don't you seek help from @darknet_fix on IG for help, he's specialize in fixing this kind of issues. He's good at this.
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Ethan Schulz
(@EthanSchulz15) reported
@JagexSupport I've tried this numerous times. Deleted the previous requests, requested, pasted into incognito window, still get an error. What can I do based on that?
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Gegenspieler
(@TheGegenspieler) reported
@anthony_osrs @DKHo_OSRS @OldSchoolRS This is literally not an issue except in masses. Lol.
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William Durston
(@DURSTTTT) reported
@JagexSupport If I need my Authenticator to be removed, because I no longer have access to it due to buying a new phone, is this achievable via an account recovery request? I have my password and pin, but I can’t login due to my Authenticator. @JagexHelpFrost
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Amanda Mack
(@AmandaM36250264) reported
@Jeff_Fitz94 @JagexSupport I was recommended to @jetfixcare. He was able to recover my locked account in less than an hour. He is legit and highly recommended for the service. Go contact him now to get your account back
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ari🤪
(@AriannaDantone) reported
i wonder if i can still login to my runescape account
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Amanda Mack
(@AmandaM36250264) reported
@BlueRipNft @JagexSupport I was recommended to @jetfixcare. He was able to recover my banned account in less than an hour. He is legit and highly recommended for the service. Go contact him now to get your account back
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Ez
(@ezra_cortez) reported
from
Owasso, Oklahoma
@JagexSupport having trouble with a hijacked account they’ve taken 100m from me twice. Ive changed my password multiple times.