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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (69%)
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Online Play (13%)
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Game Crash (13%)
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Glitches (6%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 New York City |
Sign in | |
| San Francisco |
Sign in | |
 Manchester |
Sign in | |
| Urbandale |
Sign in | |
 Sydney |
Sign in | |
| Upton |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Sean Lane
(@RAWaholic1) reported
@norftw @RuneScape They emailed me saying it was a fix for that, but clearly it wasn't as I still have the same issue.
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rex naomi
(@naomirexx) reported
@RosewoodSounds @JagexSupport I had same problem contact #eric_nett30 on Instagram he will definitely help you recover your account,he has 90% recovery rate
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Liam
(@Wiggledd) reported
@JagexAyiza @OldSchoolRS But I hadn't actually seen that Gazette post, I'm guessing a lot of others also haven't as like me they probably don't read anything without a PvP related title. But it is nice to see at least a bit of transparency there on the ideas & acknowledgement of the issues going forward
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Mod Ash
(@JagexAsh) reported
@SteMoore10 Your recollection of RuneScape's history might be a bit rose-tinted if you think this wasn't a problem back then. Even further back in RS Classic the Gowers felt forced to introduce disruptive things like the Fatigue system due to this kind of thing.
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Billy
(@Billy23930900) reported
@JagexSupport so I still can't connect to rs3 mobile on android. Every time I try to sign in it keeps sending me to your cookie policy page with no option to continue, when I press back it says sign in aborted? I can log in pc fine
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Cynic Crow
(@CrowCynic) reported
@JagexSupport I followed all the support advice but nothing has worked. I'm using a Windows 10 computer that was built for me, not a laptop. This issue started 3 days ago, even though I hadn't changed anything on my computer. Hopefully it will be fixed soon.
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Swat
(@Swat_The_MVP) reported
@OldSchoolRS I'm not experiencing any of this but if I do, can I report the issues through social media? Due to some disagreements in the past, I cannot use your official forums.
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rex naomi
(@naomirexx) reported
@Godisaparasite @JagexSupport I had same problem contact #eric_nett30 on Instagram he will definitely help you recover your account,he has 90% recovery rate
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Corivv
(@CorivvQC) reported
@OldSchoolRS Idk if its the tob instances that make the world lag?
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Its Cummstaah
(@Cummstaah) reported
@JagexSupport I tried to submit a recovery but it got denied, can I get a second look at it? I filled in the details the best I can, but the account is over 15 years old and my 10 year old self didn't document very well. The login username is "pixwilsmashu". Even if I knew the email address?
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Saulo Fachi
(@SauloFachi) reported
@OldSchoolRS Hello. I need some help. I'm having the error 15. I tried everthing (change browser, pause firewall, use VPN...) and still having the same problem. I've lost my password. And now i'm trying to recover it, but this error dont let me do it. Can u guys help me?
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Cynic Crow
(@CrowCynic) reported
@JagexSupport Also, I noticed that this graphic glitch only happens when I'm logged into the game, not in the lobby. I also notice it gets worse when they're is more light. There's still lines in the darker areas but it's far less noticeable.
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Murdokdaklown
(@MurdokKlown) reported
@JagexSupport Those links didn't help. I run into the same error every time I try.
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Gurley
(@ElonMuskStan) reported
Is it a problem if I’ve listened to all the panic at the disco albums this week? Take me back to 2005 when I ****** kids on RuneScape
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Saulo Fachi
(@SauloFachi) reported
@JagexSupport Hello. I need some help. I'm having the error 15 in runescape. I tried everthing (change browser, pause firewall, use VPN...) and still having the same problem. I've lost my password. now i'm trying to recover it, but this error dont let me do. Can u guys help me?
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Dowon
(@kwdowon) reported
@JagexSupport my login ID is dowon5
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twotheseater
(@twotheseater) reported
@OldSchoolRS Please fix the total worlds server lag while you’re at it, W450 and 415 are unplayable for any kind of pvm
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CuteKitty/Kirsty
(@Cute_Kitty92) reported
@RuneScape I would but I'm having issues with the client textures aren't loading properly, some items in my Inventory are invisible and treasure hunter refuses to load properly I can't really play like that I can play on normal mode as it just crashed I play pm compatibility mode
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Sir xi
(@Sirxi1) reported
@JagexTyran @JagexSupport Can a real person look into my account. "Sir xi" it claims to be banned for real world trading. Never did anything like that. I had already daily issues with login limit when i was hunting crystal implings. So use a vpn. And now im banned?
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Jase 🔭
(@OuterSpaceJase) reported
@OldSchoolRS I get lag (all characters pause for around 5 seconds) on W527 every few minutes, everyone on the world experiences it at the same time.
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Rodriguez
(@GoVinotinto) reported
@JagexSupport There is an error with the new accounts are being banned after a few hours of play by rtw, it happened to my iroman.
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Mod Ash
(@JagexAsh) reported
@MaxwellFleming8 For account help you'd need the Support team rather than the content developers. They're JagexSupport on this platform. Please note that tweeting your login info can be bad for your security, by the way, so you might consider deleting that bit.
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MagicMemorys
(@MagicMemorys) reported
@OldSchoolRS Could this issue be reduced if servers were manually shut off and slow brought back online?
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Corivv
(@CorivvQC) reported
@OldSchoolRS Fix world 416
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Mod Ash
(@JagexAsh) reported
@DJokerio If there's real interest in something, and we can do it before players lose interest, yup, we may well do it. I disagree that we've added so many low-level quests, compared to the rate throughout RuneScape's history. And the equipment rebalance is addressing "core issues".
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Phillip A. Batz, Unlicensed Complexity Philosopher
(@LastWordSword) reported
@JagexSupport [Level 107 Farming << Level 1 Farming] = Salve Nettles The fact that the puzzle rooms on the same floor get this right rather than wrong, proves just how easy the code fix is, and just how long ago it should have happened.
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Sobe
(@SobeDaPker) reported
@Wiggledd @OldSchoolRS It’s almost as if hiring under qualified , new to rs content developers to fix the games biggest issue wasn’t such a great idea after all..
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The Kruxed
(@TKruxed) reported
@OldSchoolRS Hasn't this always happened? with Runelite I can see my ping is stable but the same old familiar couple seconds of lag every now and then, has been worse today on world 364 which is my home world
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Xbright1
(@xbright1x) reported
@JagexAsh @OldSchoolRS Is it possible to get the friends list and cc at login like from eoc / rs2 era ?
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Ayiza
(@JagexAyiza) reported
@Wiggledd @OldSchoolRS There's always more we could be doing, and I understand the feeling of past broken promises and false hopes. It's something we're trying to fix, hence us being cautious with more info and release dates etc.