RuneScape

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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

Problems in the last 24 hours

The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

RuneScape Outage Chart 12/30/2025 18:25

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Most Reported Problems

The following are the most recent problems reported by RuneScape users through our website.

  1. Sign in (71%)

    Sign in (71%)

  2. Online Play (21%)

    Online Play (21%)

  3. Matchmaking (7%)

    Matchmaking (7%)

Live Outage Map

The most recent RuneScape outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesRedwood City Online Play
BrazilSumaré Sign in
New ZealandNew Plymouth Sign in
United StatesPeoria Sign in
United KingdomCardiff Sign in
New ZealandNew Plymouth Online Play
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

  • freetheopps ‼️ACCOUNT SECURITY‼️ (@freetheopps) reported

    The best part about the account security issue is how @OldSchoolRS and every mod except for Ash will blatantly ignore every single comment about it. Lmao. Jagex does not give a **** about the players.

  • JagexAsh Mod Ash (@JagexAsh) reported

    @Andrewb29884765 The Support team's JagexSupport on this platform if you'd like to reach out to them here; I'm afraid I'd not be able to offer an alternative service for you myself.

  • Oishfrenos2 Oishfrenos (@Oishfrenos2) reported

    @max_edw @JagexSupport Write a complain to allenfixx on Instagram about your 2fa problem because my own sister also playing with me got that issue on her account and she can't access her account, it was that dude on Instagram that helped us to deactivate it, he can also reset it you want.

  • PTFOrs Ptfo (@PTFOrs) reported

    @Zero7_tv @OldSchoolRS Yet they made changes to Nex drops almost 4 full months after its launch. I also mentioned the issue isn't just with the fang, but if nothing is done now how cheap do you think these items are going to be a few months from now? Some drops need to be locked behind expert at least

  • crypto_flash23 Cryptomaniac (@crypto_flash23) reported

    @Truly_Lit @JagexSupport let me give the best which is been tested and trusted by many send a message to KRISFIXX on Instagram he would fix this problem within some couple of minutes

  • fowlytweets Fowly (@fowlytweets) reported

    Charging a subscription fee for Twitter will get rid of the bots, who won't pay. That's why RuneScape has never had a bot problem.

  • joe54966040 Rolex bronze (@joe54966040) reported

    @ManaPotTV @JagexSupport It’s never to late to get your banned account back You need to be very careful scammers are everywhere, I will advise you reached out dave_expert on Instagram he has the best service ever 💯 he recoverd mine perfectly even when I thought it’s not possible 🤲 thanks to him

  • TommyMachado9 Tommy Machado (@TommyMachado9) reported

    @jagexsupport I am having an issue on mobile where while woodcutting anytime a birds nest pops up it automatically force closes my game. Not sure why this just started happening today.

  • crypto_flash23 Cryptomaniac (@crypto_flash23) reported

    @_DriesBogaerts @JagexSupport let me give the best which is been tested and trusted by many send a message to KRISFIXX on Instagram he would fix this problem within some couple of minutes

  • thel0rd0fspace Paaaapa Spacey (@thel0rd0fspace) reported

    @pandame711 @fowlytweets You can't tell if "that's why Runescape has never had a bot problem" is sarcastic?

  • heathsousad Heath Sousa (@heathsousad) reported

    @KeefsMinion @JagexSupport Hey you dont have to waste your precious time here because the won't do anything they believe they have better problems to solve just message krisfixx on Instagram and let him fix your problems I can vouch for him

  • money_genesis gsun (@money_genesis) reported

    @RaymountG23 @JagexSupport let me give the best which is been tested and trusted by many send a message to KRISFIXX on Instagram he would fix this problem within some couple of minutes

  • amondragon352 Andres Mondragon (@amondragon352) reported

    i need someone at jagex to look into and fix my unrightful ban situation and i need my gp refunded that was taken away. @OldSchoolRS @OldSchoolRS i understand the goals you guys have but wrongful conviction and punishment is ridiculous.

  • PTFOrs Ptfo (@PTFOrs) reported

    @Zero7_tv @OldSchoolRS Again, I am saying the issue is not with fang alone. Reducing the weighting would help the bleeding, but my main concern is Masori and Shadow as those are the best drops now which should be locked behind expert only. Jagex messed up hard with having everything drop at 150 invo

  • alfin_nahdi alfinnahdiF (@alfin_nahdi) reported

    @LanceA27429025 @JagexSupport @spaceloff It's so unfair that there can't give us help on time, I'm pissed about their activities and response delay. Thanks to clifftech1 on Instagram, they are always there to help fix issues.

  • rainasnajeeb Rainas Najeeb (@rainasnajeeb) reported

    @DregieOSRS @JagexSupport Go inbox MYSTICHACKED07 on Instagram My account also bugged and support service aren’t doing anything about it, he successfully retrieved my account, he is the best.

  • max_edw Max Edwards (@max_edw) reported

    @JagexSupport I am unable to login to my account, yet I have not had any emails about my password being changed? When I click recover account I am not being sent a recovery email, so I;m assuming that was changed as well. How is this possible if I have 2FA?

  • rainasnajeeb Rainas Najeeb (@rainasnajeeb) reported

    @heyim_john @JagexSupport Go inbox MYSTICHACKED07 on Instagram My account also bugged and support service aren’t doing anything about it, he successfully retrieved my account, he is the best.

  • GameOver_Music GameOver (@GameOver_Music) reported

    @OldSchoolRS I hope the responses here and on reddit highlight some of the issues with this nerf. Props for finally being brave enough to call it a nerf, at least

  • freetheopps ‼️ACCOUNT SECURITY‼️ (@freetheopps) reported

    The fact that they’re just gonna let ToA items crash & burn because “it’s already too late” “it wouldn’t be fair” is so ******* sad. Shadow is going to be under 1b in less than 6 months after release meanwhile TBow is 1.25b & was released in 2017 lmfao. @OldSchoolRS very sad.

  • pwalenikai Pwalenikai Dishon (@pwalenikai) reported

    @J9A7W @JagexSupport All disabled or hacked account recovery service talk to #FOXMANTECHS immediately for help

  • Osrs_PlayerHarv Harv (@Osrs_PlayerHarv) reported

    @OldSchoolRS Easy fix to economy and items - increase rarity. So many flooded into the game. Pernix used to match torva in price give or take 20% . Just make the roll 1/58 instead of 1/24

  • HunterStanton10 Hunter Stanton (@HunterStanton10) reported

    @JagexSupport @spaceloff Jagex system is flawed and customer service is garbage. Do yourself a favor and play somthing else.

  • brenaegreer1 brenaegreer1 (@brenaegreer1) reported

    @Dragonsreach_ @JagexSupport Damn that's so unokay and and bad I'd suggest you message allenfixx on Instagram before it get worst, he can handle such issues.

  • money_genesis gsun (@money_genesis) reported

    @BrentS13549328 @JagexSupport I don't know if it made a difference, but almost immediately after my previous post, I got through to krisfixx on Instagram chat and he was incredibly helpful in helping me resolve a months long issue that other agents would not help with. Someone give that man a raise!

  • rsHotGossip Gossip#8989 (@rsHotGossip) reported

    @OldSchoolRS oh and daily reminder that it's not too late or a slap in the face to anyone to admit you guys made some obvious math mistakes and correct the issue @JagexKieren

  • nsa7351 nsa7351 (@nsa7351) reported

    @AlphaDefine @JagexSupport i got banned too apparently for the same reason using 3rd party, which i never did, some problems really happened right now in jagex themselves...

  • BrentS13549328 BrentS (@BrentS13549328) reported

    @JagexSupport I am really seeking some help with my previously stated issue, but have not gotten a response. Is there any way I can talk to someone from support via email? It is concerning that my new account was banned within a few hours of creation when using RuneLite. Thanks.

  • Zozmasf Zozma (@Zozmasf) reported

    @OldSchoolRS Ship has sailed sounds so disappointing Basically it’s like we screwed up and we don’t want to fix anything because in our minds 2.5 months it’s a long time It’s not, for the health of the raid you guys should act asap Mistakes are human, recklessness too, but can be avoided

  • Jeff77057447 Jeff (@Jeff77057447) reported

    @OldSchoolRS runelite client and the official client both freeze every 1-2 seconds. But steam and mobile client is fine. Nothing else on my computer does that. Would you know how to fix this?