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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (67%)
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Online Play (28%)
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Game Crash (6%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Scunthorpe |
Sign in | |
 Charlotte |
Sign in | |
 Belo Oriente |
Online Play | |
 Heidelberg |
Sign in | |
| Braço do Norte |
Sign in | |
 Saint John |
Game Crash |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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tengak tengak
(@tengak7228) reported
@Keithsteinebach @JagexSupport Hurry up and contact @Cyber_hacker1 on Twitter they have the best service for this, i got my account recovered successful through through their service.
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DamienThornUK
(@DamienThornUK) reported
@iSIR14 @RuneScape @RuneScape q and a when more empty promises? BTW you didn't even include the cost of the new package in the news post.... Improve your communication and fix the masses of bugs/errors
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DamienThornUK
(@DamienThornUK) reported
@RuneScape @RuneScape Q and A when? Way to go to rocket bond prices even more. more empty promises? Improve your communication and fix the masses of bugs/errors
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Joshua Hoffman
(@ThisisMainTV) reported
@OldSchoolRS I've never had as much fun as i've had in leagues. Please consider a 6 week in game timer, this could balance those who are casually / competitive. I want to play as much as anyone else, and we should be able to play as much as everyone else. I truly believe this fix
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Man (level-3)
(@RSNZephyre) reported
@JagexSupport the information you have given me was false, from what i’ve been told countless streamers have had this same issue and was resolved with ease. i’m willing to cooperate with any jmod to give evidence that i was the original owner
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Maybe: Emily 🤷🏻♀️
(@emilyy0711) reported
@JagexSupport I have attempted to recover my account but my password reset was denied. My account is around 13 years old and created at school so of course I don’t remember specifics but I have transaction IDs and other info but y’all still refuse? How do I fix this problem??
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Vaccie
(@itsVaccie) reported
@JagexSupport Every change and requests and purchases all connected back to the email the login should work on.
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Vaccie
(@itsVaccie) reported
@JagexSupport Made account in steam, linked an email to it. However when i try to log in to the linked email it gives error saying invalid credentials everytime. I have changed emalis and passwrods several times and unlinked steam. Only way to log in is with Steam API.
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Rubby Ecktuh🧙♂️🐻
(@Dyeaddict1) reported
@JagexSupport @Chai_Pilo_RSN May player test some updates talking about rs3 at this point 2bosses in a row where its broken or when it came out it didnt had all te stuff on logs at the start of a update. iam not sure if you guys do player testing at all but it can help alot but thats me
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Italianknight93
(@Italianknight91) reported
@JagexHelpFrost @JagexSupport That is what I'm having issues with the email I'm useing I received a email for the account on Oct 1 and now it is only send me emails for an acc I dont use any more can you please help me because I have filled 2 forums out in a 1 week period with no response on getting my acc
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コレクタ
(@Korekut_a) reported
@RSNZephyre @PoopDogg417 @JagexSupport Hard to tell who honest and who isnt. Thats the main issue also if they open this door for say you then they have to open for all and you and i both know people will take advantage of this
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Exstasis
(@ExstasisRs) reported
@JagexAllstar @RuneScape @JagexSupport Glad to hear, I've managed to login with the standalone rs client however can't with steam. Could it be linked with all the DNS attacks from today?
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Jonny
(@osrs_subo) reported
@OldSchoolRS These look amazing. However, can something be done about spam clicking entrances/exits to get away from pkers or perhaps prevent people from using them while frozen? I never pk but have always found it odd this is the main method of escape, seems a little broken
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CALABLE
(@_CALABLE_) reported
@JagexSupport I have followed your support page regarding missing emails and every option that’s given is not working. I would really like to not lose this account that I’ve put so much time into. I really do appreciate it
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Christopher J
(@Christo05647043) reported
@JagexHelpFrost @JagexSupport Thank you but I've already been given this, fire fox, chrome internet explorer and brave all won't work on my pc or my wife's. I can connect on my phone if I turn off wifi yes however that still doesn't explain why my ip address is blocked and I don't always have service either.
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Oz
(@varanq1) reported
@Zurrox2 @JagexSupport Check out @legittoolz for your banned account he helped me recover my account back when I have same issue .he will definitely help you out. His trusted and guaranteed💯.
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Jahi
(@Jahi20581075) reported
@JagexSupport I just summited an appeal to have my account ban lifted. After verifying I was not a robot, I was immediately taken to the account login screen. I did not see a message saying my appeal was sent. Did my appeal time out because I took too long? Or is this normal?
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Mod Allstar
(@JagexAllstar) reported
@ExstasisRs @RuneScape @JagexSupport we're looking at this. Third party logins are currently not working as expected so we're hoping to resolve soon
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‘
(@0xSept) reported
@JagexSupport Also it isn’t old usernames. Those work perfectly fine. Account from 10 years + ago has never had a single issue it’s the email usernames with the @dot.cc or whatever. As the example i provided.
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kirara ara
(@YungCatgirl) reported
@Flashlightly i got 8 so like unless RuneScape has a memory leak or something i don't know how it would get full enough to crash
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Bridget-blahbahblah
(@Bridget93304014) reported
@JagexSupport Hi Dorota! The rules of the game were never broken. Played about 6hrs straight during a bad day on Saturday - combination of PC with a foot pedal (I don't use a mouse for my PC) and mobile while binging TV. Now I'm afraid to play again once the ban is lifted because how can(1/2)
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Pyrnassius RS
(@Pyrnassius_RS) reported
. @RuneScape You've have severely broken the slide puzzles. Please remove the click thru or at least give us an option to turn it off. Keep clicking too fast and it closes the pizzle and you walk off
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‘
(@0xSept) reported
@JagexSupport I clearly outlined a glitch here, that is clear many people have been having issues with for month. Is there a solution for this or work around?
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Jônatas - Sitra Ahra 🏳️🌈
(@SitraAhraRS) reported
@JagexSupport Hello, a friend of mine can't login, he just changed his password and now the website says his new password is incorrect, what should he do?
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Vaccie
(@itsVaccie) reported
@JagexSupport @JagexSupport Can't even send account recovery requests due to an error saying "please enter valid email adress or username" tried both linked email and username
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Cameron but spooky
(@CameronCBlack) reported
from
Knoxville, Tennessee
Anyone else having trouble logging into Runescape?
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Mod Breezy
(@JagexBreezy) reported
@Demonheadge @RsPrincessClo @RuneScape I've had a quick look to see if it's related to the puzzle box issue but i can see the map on your account just fine. This may be a cache issue so i'd recommend clearing cache and trying again
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Carlos Javier Escalona
(@Carlxspace) reported
@JagexSupport I did not receive the email to be able to send the data to recover my account, Sometimes they have a terrible service to recover the accounts
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Layne Mallow
(@laynemallow) reported
@JagexSupport I can provide the account information that you pull my membership from. I know my pass word to my account. The problem I had was I got a new phone and didn’t know my Authenticator passwords would be on the app when I changed phones. And your Authenticator emails never arrived.
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King Neko Gaming
(@KingNekoGaming1) reported
@xkurtRS @JagexSupport It really feels bad how your account has been Locked I had same issue not until I was recommended to @cvnfvx and he got it fixed today hit him up and be happy again