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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (64%)
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Online Play (27%)
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Game Crash (9%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Sign in | |
 Upton |
Sign in | |
 Heidelberg |
Sign in | |
| Scunthorpe |
Sign in | |
 Charlotte |
Sign in | |
 Belo Oriente |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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MillyVanilly
(@MilllyVanilllly) reported
@sanatizedosrs @JagexShaun @OldSchoolRS Quick fix for that is to just change your lighting settings in the app. You'll get cloud trees and scuffed fire cape but you don't have to restart app
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Kamuran
(@tumkicimiye) reported
@JagexSupport Hi guys, I'm currently having a "problem" with my account. I cancelled my membership back in March but im still getting membership? Logged in today and I have 42 days left. No money taken out of bank for the past 2 months?
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Joseph
(@Joseph14447162) reported
@JagexSupport That does not work, it sends me once again back to the same error code 15 page.
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Kelly
(@just_crewsein) reported
@OldSchoolRS I’m having trouble with logging into an account and I have all necessary forms to prove account ownership, other than being able to authenticate the account through your portals. Is there someone who can help me with this?
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Kaina
(@Kaineex) reported
@JagexSupport hey! I’ve tried to login to my account on osrs and it’s asking me to put in my 6 digits for an authenticator when I haven’t set one up. I’m worried I’ve been hacked, what do I do?
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Hydra is dry
(@Hydraisdry1) reported
my account has never had any problems in the 2 years that it has been, it is a fairly high account and with a lot of invested game time and if they review their monster or boss kills they are low enough to accuse that it is a gold farmer @JagexTyran @JagexSupport @JagexAcorn
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RIP_Juice
(@RIPJuic57097388) reported
@JagexSupport Still no reply from yourselves regarding this issue. The account is still banned with 700m of MY OWN GP that I've staked. Absolutely Ridiculous that I've been targeted when there's literally debt stakers in 130b+ debt. Please can I have a response. Thanks.
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PhunkyGorilla
(@EyesUponCthulhu) reported
@JagexSupport hi I’ve been trying to make a new account after my hardcore Ironman died and I’ve been getting error code 15 since yesterday and none of the solutions I’ve tried worked and I’m also getting error code 15 when I try to contact you to submit a ticket
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Wesley slingo
(@wesley_slingo) reported
@JagexSupport hey, is there any way we can get an update on the login lockouts that are left? Please don't send me the link to the updates page as nothing ever seems to get posted there since the 7th wave.
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Snoozeypoo
(@snoozeypoo) reported
@JagexSupport can someone please help me. I’ve lost items and I have tried for 2 days now to put a ticket in. Every time I try to put a ticket in I just get an error 15z
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T4CT1C14N
(@C14T4) reported
@JagexAsh Customer service isn't much help chap please help me. I want to play on my runescape accounts.. Life isn't the same :( what did I do to deserve this instant ban I thought transfering rs3 is legal?! :[
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Call Me Warlock
(@IpackAbowl420) reported
@JagexSupport I found the issue and submitted a bug report I would just like to say I very much appreciate @JagexSupport and all you efforts to keep the game running
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Hulkeen
(@Hulkeen_) reported
@SaederRS i think the community as a whole also needs to accept that there is a reason Runescape has always called it pk and not pvp, hunt vs prey has always been a thing and i see no issues with it. people has to respect that this is RS, not a button smash mmo with arenas.
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2nd Base
(@OSRS2ndBase) reported
@Corky_16 @KingAdamM8 @OldSchoolRS All of these problems honestly just point to the removal of BH. It was seriously such a waste of invested Dev time to just outright remove it rather than come up with a better rewards system. And now they’ve pushed it off the table completely until like 2024, at least.
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JenniS
(@tornadoangel1) reported
@JagexSupport TornadosMini I have had nothing but 2 boiler plate, form emails. This is absolutely ridiculous. And then the condescending add ons about email accounts and errors click here.... and does that help.....Pretty much, the have you tried turing your system on then off again......
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@David 😈
(@itsmedavizzle) reported
@JagexSupport i havent sent a ticket reqesting a possible change in my login due to the login spam on my account. would appreciate it if someone can send me a valid answer please!
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Eliecer Canelón
(@Hydraisdry1) reported
@JagexSupport Hello, they did not tell me the case which they made the decision to say that my account was a gold farmer, they only said that it was final, what do I do in that case? because the truth is this is an error on the part of the system
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🇺🇸 Ryano2.0🇨🇮☘🍀
(@0Ryano2) reported
@RuneScape now fix the bloodwood tree one please
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sanatized
(@sanatizedosrs) reported
@MilllyVanilllly @JagexShaun @OldSchoolRS Hopefully one of those fixes is the issue I've been having on mobile where the graphics go black when you switch the orientation of the phone while doing anything on osrs. Rendering the game unplayable until you close the app and restart it
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koos koets
(@tpkoets) reported
@RuneScape If you cannot restore my account please send me an email and give me back my payments for membership, it really stinks that I have got no info whatsoever and jagex just pretends the account problems are over. Is it really to much to ask to send us an email about the situation?
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m
(@ZIAMXPOTTER) reported
@Desm021 @JagexSupport I also got hacked, these support services aren’t doing anything, send a DM to @DaveCyberHelp on instagram, they’ll help fix your account fast!
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betty
(@logicaljackieoo) reported
@JagexSupport PLEASE HELP ME LOGIN INTO MY ACCOUNT, YOUR DATABASE ISNT WORKING RIGHT, MY USER IS PIXIEJACKIE
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Blair
(@Blaird781) reported
@RuneScape Fix my money with login issue still idiots
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Kelvin
(@Kelvin08942350) reported
@JagexSupport @JagexSupport Hi Ania, thats the problem here. I have proof, but I have nobody to communicate with. For 18 days i'm trying to get in contact with someone of Jagex that can help me sort this mistake out. After the bann, Jagex litterly took their hands of it and turned their back
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bryson Smith
(@brysonsmith94) reported
@JagexSupport I've been trying to get the dinosaur tooth drop for my anachronia camp. 1/800 drop. gotten several 1/8k drop. over 2.5k kc. can you check and make sure my account isn't broken? please and thank you.
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@David 😈
(@itsmedavizzle) reported
@JagexAsh Sorry to bug you but I've been having login issues on my account. Currently its being spam logged and whoever it is doesn't want me on it. I don't know how they got the login but its been happening since March. I have asked @JagexSupport but no right response.
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LC
(@Corky_16) reported
@OSRS2ndBase @KingAdamM8 @OldSchoolRS And pvp is full of guys in max TBing you, guys 10+ combats rushing you, guys rushing you after kills because of the ****** PJ timer. Pvp is bad. And BH is a problem.
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D awesome
(@D_Awesome_RS) reported
@JagexSupport Hi, it was 15 years playing and paying the game. You can't say just make another account, it's not that simple. So sad to hear the problem can't be fixed. And I know the rules already, I helped lots of people during my time. Ty anyway.
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Mod Ash
(@JagexAsh) reported
@PatricRodrigu17 If you're having trouble using the recovery system, I'd suggest describing the trouble to the Support team, who operate it. They're JagexSupport on this platform.
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PhunkyGorilla
(@EyesUponCthulhu) reported
@JagexSupport I’ve tried the steps but they’ve not worked and when I try to submit a support ticket I get the same error code. So I’m not sure what to do at this point