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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (73%)
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Online Play (18%)
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Game Crash (9%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Urbandale |
Sign in | |
 Sydney |
Sign in | |
 Upton |
Sign in | |
 Heidelberg |
Sign in | |
| Scunthorpe |
Sign in | |
| Charlotte |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Sean Palla
(@Molleus1) reported
@JagexSupport Hi, Apparently my account was part of the 11th log in issues but when i check on the rswebsite it says the account is banned for macroing, yet this account is a completely fresh accountRSN: Molleus i put in a ban request thinking this is a mistake which was deniyed
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Mod Allstar
(@JagexAllstar) reported
@TryllaT @RuneScape I regret you feel that way. However if I share an article about login issues that does not update everyone with something new I am sure somebody will say "It's unprofessional to share this article if there is no update" I feel like there is no win scenario there :)
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Vegard Simonsen
(@vgrdsmnsn) reported
@OldSchoolRS please fix bracelet of clay, theyre using two charges?? pls rollback andf give me my charges thank you @JagexAsh @JagexAyiza
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Ian Johnson
(@masterkeaton1k) reported
@JagexSupport It was still broken when I checked today but I've finished that step now so there's not much point in reporting a bug. Thanks for the help though.
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🌨 Snow
(@LovelySoftSnow) reported
@SupremeDirt @OldSchoolRS its a rendering error
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Mod Allstar
(@JagexAllstar) reported
@California292 @RuneScape that looks better than I thought it would tbf. I feel though it needs the framing - I think the content over the vista can potentially have a contrast issue without the bg. It's a cool concept though :)
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leonardo pierozan
(@leonardopieroz3) reported
@JagexSupport I'm having issues trying to recover my acc for months, can someone help me please?
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Mod Allstar
(@JagexAllstar) reported
@California292 @RuneScape we were torn on the side bar, whilst useful it also did not lend itself to the layout of the page. As for the colour - we can tweak that if we find it's a problem
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Matt
(@Lousymatt) reported
@JagexSupport hey I was one of the accounts effected with the login error. I can't login or change my password and I've been charged subscription when I can't even play. Also since my account lost progress during that month I want a refund from all transaction of that month.
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B0 T 0X
(@oscaper77) reported
@JagexHelpFrost @JagexSupport I can't request anything because I'm not able get past the error codes. I haven't been able to get past this for a few days now and my account password has been changed since then so that's a clear indicator that I don't have access to this account and it's compromised
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ricardo
(@ricardo14951157) reported
@RealMatK jagex already fixed my problem, im thankfull for your response <3 i lost authenticator and email adress but thanks to jagex they changed my email back to the last one and i could disable authent and enjoy runescape again.
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Miles Aston
(@MilesAston) reported
@JagexSupport My account has been flagged as one of the ones that are locked due to the login issue. Any update on this? It's been a week since the last update (that i can find) and i'm getting worried.
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Upshift Society
(@UpshiftSociety) reported
@JagexSupport as well wanted to add the account name is now X Pot 2 Kill (but I login as cherubim55) .... I want to play again and would appreciate not restarting as I worked hard for my stats. I would appreciate if you please please help with this!
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Shawn
(@nitrostolics) reported
@JagexSupport March 4th was 2 weeks ago, will there be another update on the situation? 2 weeks without being able to login.
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Druhque
(@druhque) reported
@JagexSupport it’s been 4 days and i’m still having the same problem. can i get my account separated from my steam account?
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Markus
(@Markus65435853) reported
@RuneScape Pos jagex u locked out my account I can't login and what email, such bs lock me out of my ironman....
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B0 T 0X
(@oscaper77) reported
@JagexHelpFrost @JagexSupport Thank you! That's all I wanted to hear now we can get on with this. Yes, I cannot log into the game period. I have error codes and also my account password is changed so that doesn't help me. I cannot get to the point of requesting a password change because of error code
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AB.
(@ABoness_) reported
@JagexSupport Hello, where can I make a request for membership to be revoked? I have had an ongoing issue for over a month now and nothing has been done about it or looked into, and I will not be able to progress in the game further down the line so there is no point.
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Spongus
(@tubby_blumkins) reported
@MQCCape @JagexAllstar @RuneScape in runescapes case they already near water they just cant fix the boat.
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Mod Allstar
(@JagexAllstar) reported
@rswillmissit @RuneScape It's a fair point. May I ask though - why did you want to login at that point (as opposed to just clicking "account"?
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rdfc05
(@rdfc05) reported
@Kiwi_Pet @JagexSupport i have done everything making a twitter account to find out whats going on was my last resort i have not been hacked i cant sign in onto the website but i can recover and change my password but not log in.
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Spongus
(@tubby_blumkins) reported
@JagexAllstar @RuneScape nice fix the website but wont fix the game smh
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Matthew Blehm
(@BlehmMatthew) reported
@JagexSupport It's not locked out. You all keep avoiding the problem with generic responses. I recovered the account and just want my stuff or its worth back.
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👑
(@DAILYJ0NAS) reported
@JagexSupport the primary email I have on my account has been deleted and it’s not retrievable, is there a way I can change the primary email on my account so I can change my password? my login email works and I am able to access it.
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Really
(@oReallyG) reported
@RuneScape I haven't played since Jan, can y'all just let me play on my account please. Also sucks that login is disabled because before, OSRS login worked. Now it doesn't
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leonardo pierozan
(@leonardopieroz3) reported
@JagexSupport I already did that like four times and nothing, its because i was a kid back in the day and i dont remember anything. I have some expecific issues, can you pm me to show with pics what is it?
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Rhys Dyson
(@Rhys_Dyson) reported
@JagexAllstar @RuneScape Oh right, I didn’t even think of the web account related problems it could have caused. Sometimes I forget how integrated all Jagex services are, but also, I’m sure they’re way more interconnected than I could even imagine 😨
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GingerBeardie
(@GingerBeardie) reported
I have countless issues with the RS3 client on steam. Disconnecting when joining big chin, random freezes / crashes, flickering ability bar icons etc. Are these known issues? or are they just issues on my end? Wondering if i can fix these myself. @RuneScape
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👑
(@DAILYJ0NAS) reported
@JagexHelpFrost @JagexSupport the problem I’m having is that I don’t have enough information on when I created my account, I don’t remember and it won’t allow me to change the email without knowing that information
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Rossy // Xenonz
(@XenonzRS) reported
@JagexHelpFrost @JagexSupport Load of bollocks, tried for the last 24 hours - also I can't contact them as it states at the bottom as it asks me to login to contact and guess what...I can't login because my account is locked?????????????????????????????