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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (64%)
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Online Play (27%)
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Game Crash (9%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Sign in | |
 Upton |
Sign in | |
 Heidelberg |
Sign in | |
| Scunthorpe |
Sign in | |
 Charlotte |
Sign in | |
 Belo Oriente |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Marie-Lo
(@SEACALLpildash) reported
@KiannahOSRS @JagexSupport It really feels bad how your account has been Hacked I had same issue not until I was recommended to @cvnfvx and he got it fixed today hit him up and be happy again
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Dan McGuire
(@DanMcguired8) reported
@OldSchoolRS anyone in support I can talk to? I have a recently renewed subscription but still get the "you're in a members area, move to a free area to login" message. Online forum loop that is your "support" page is no help.
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Geea
(@Geaqy) reported
@JagexSupport Just tried again, same problem. Bad gateway, then it says, Ray id, My ip adress error reference number, and cloud flare location
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Jimmyisabot
(@jderoc) reported
@ZzaManX_ @playnewworld @RuneScape was running stably with a couple dozen servers in 2001 even each at 2000 capacity and zero lag! That being said there's a little more server side but I definitely hoped we'd be further than this by 2021.
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Marie-Lo
(@SEACALLpildash) reported
@cdrew117 @JagexSupport It really feels bad how your account has been Banned I had same issue not until I was recommended to @cvnfvx and he got it fixed today hit him up and be happy again
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KineticPoet
(@PoetKinetic) reported
@MikeyYoung54 Adding servers is a good step, but the 2k player limit on a server is the core of the issue. The last time Ive heard of a MMO having a 2k player limit is Runescape back in 2005, thats just bad design my dude, dont make excuses for AGS's lack of forsight.
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Xemrin
(@_Xemrin_) reported
@OldSchoolRS fix your servers. I shouldn't have to pay 100k for my stuff back at Vorkath just because your servers are lagging. Thank you
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leeful
(@animehater1337x) reported
@JagexSupport hi, I have been inactive for around 1 year and tried to log into my account today to find it has been permad for botting. This happened about 3 years ago too (added to a zulrah bot farm) but it was returned to me . Can you dm me to fix this?
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Domenico Riccio
(@rippedjego) reported
@cdrew117 @JagexSupport I was so terrified when I had problem with my account, i talked to their customer care and support but all to no avail, i was told to text @wondrfeul on Twitter, he helped me all thanks to him, if you have any account related issues kindly text him. He’s reliable and legit✅
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Brian
(@Kikuno_WKW) reported
@JagexSupport Hi, I contacted you guys with an issue a little while ago. It's gotten a bit more complicated since and I still can't access my account. Is there anyone I could talk to maybe in DM or email to work it out? Thanks
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Helen Fernandez
(@helenferndi) reported
@TDiffenbaugh @OldSchoolRS My husband account got hacked recently. Support wasn’t able to do any thing abt it, till my friend recommended this tech specialist @Ricyrek6905 on Twitter who help me get over the issue and restored my husband account. Try him he will be of help too.
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old youngin
(@TrstnYoung) reported
@JagexSupport hey I just tried to login into my RuneScape account for the first time in like 8 months and it says that I received a ban for macroing major on 9/3/21, but I’ve never used macros before and haven’t been on the game in quite sometime. Please help
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l0ngboy_
(@l0ngboy_) reported
@YourMuthr @Ztriplexlive @RS_NEXT_GEN i dont have a problem, i have a solution. the solution is always play runescape
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Layne Mallow
(@laynemallow) reported
@JagexSupport The problem is that I made this account 18-20 years ago. I don’t remember the month and year I created the account. Can someone work with me on this? I can prove that it’s my account with bank statements. And the most recent membership confirmation email.
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Domenico Riccio
(@rippedjego) reported
@Jj29L @JagexSupport I also experienced this, i contacted support service and they didn’t do anything about but @wondrfeul on Twitter helped me get regain access to my account✅
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lepo
(@Suomuuuuu) reported
@JagexSupport Can't login on my account on mobile, have tried reinstalling, clearing browser data and restarting. Can login on computer and on other mobile device with current account. Can login on new account tho. Have tried turning off beta version without any fix, please help!
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niReaper/Skiz46/Snacx
(@MrCasmo) reported
@Mankedupmage @OldSchoolRS If you don't have a fix all solution let it die. Otherwise I'd love to hear what you've all got
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Babble
(@Babble____) reported
@sadgalaesthetic @noisy_requiem Problem with our is it's called Runeberg and there's a lot of RuneScape players moving over to this lol
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Timothy V
(@PS_AGNTCoulson) reported
@JagexSupport Can you help me with some account issues?
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christopher⚫️
(@attemptopenness) reported
going to ignore my problems by playing runescape
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Muamma Gaddafi (Chaos arc)
(@mrpolvodevidrio) reported
who up trying to recover their runescape login from fifteen years ago
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Layne Mallow
(@laynemallow) reported
@JagexSupport I just got the reset my password link and reset it but when I try to log in with my new password it says “error! Your login or password was in correct. Please try again.
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RsTable Games
(@KiannahOSRS) reported
@JagexSupport That's my problem I have and some how missed by the system I get no reply
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Brian
(@Kikuno_WKW) reported
@JagexSupport Both my email and account have been locked. I gave information from over 10 years ago, but I don’t remember my recovery questions. The recovery process is unhelpful in this situation. I just want to resolve the issue as I’m still paying for mems, but I can’t even access it.
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James DeleteStoneSpirits McCarthy
(@YourMuthr) reported
@l0ngboy_ @Ztriplexlive @RS_NEXT_GEN Relatable. Every time I get bored of one I switch for a few months so that I can play RuneScape when I'm bored of playing RuneScape. I don't have a problem. I can quit whenever I want to.
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Raikesy
(@Raikesyowns) reported
@Mankedupmage @OldSchoolRS At this point wouldn't even mind the OG BH, feel like it more or less addresses the issues with boosting and would be very cool to see
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iceloops123
(@iceloops123) reported
only issue i have with nucs is the intel intergrated graphics and runescape don't mix well and i think jagex needs to fix this because if you want more people still playing your game you should fix it
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lepo
(@Suomuuuuu) reported
@JagexSupport @JagexSupport @JagexAsh update, can only login via google on new account but can't login or link account to google
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imekella
(@Rt_W210) reported
@JagexSupport #osrs Hi, i'm getting the "Too many login attempts" error. Cant login through Homepage client, downloadable client and runelite. Couple of times i've been given the same message kn mobile also. It's not a accounts fault, cause i cant log in kn my alt either.
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imekella
(@Rt_W210) reported
@JagexSupport How can i report the issue, when i can't even log in to the homepage as i said before?