RuneScape

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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

Problems in the last 24 hours

The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

RuneScape Outage Chart 01/25/2026 11:00

At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by RuneScape users through our website.

  1. Sign in (65%)

    Sign in (65%)

  2. Online Play (29%)

    Online Play (29%)

  3. Game Crash (6%)

    Game Crash (6%)

Live Outage Map

The most recent RuneScape outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
BrazilBelo Oriente Online Play
GermanyHeidelberg Sign in
BrazilBraço do Norte Sign in
CanadaSaint John Game Crash
VenezuelaValencia Online Play
United StatesRedwood City Online Play
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

  • OSRS_Tokyo Murrakami (@OSRS_Tokyo) reported

    @JagexSupport I can't reset my password. The "Can't log in?" Option just keeps taking me to an article which takes me back to the login screen. It's a loop. Rsn: Murrakami

  • klootjoost joost (@klootjoost) reported

    @JagexSupport but i think you guys made fault this time.. can u look it up? been playing for alot of years might playing again if your save this problem

  • shayyxo3 shayyy 💗 (@shayyxo3) reported

    @iGoDSpeedOSRS @JagexSupport Go inbox Grahamtech14 on Instagram I had same with my account also and support service aren't doing anything about it, he successfully retrieved my account.

  • LH_Burns L.H. Burns (@LH_Burns) reported

    @JagexSupport Solve the issue with Mod Trident. Currently filing lawsuit against @jagex via recent discoveries brought to light by events surrounding @Odablock and collusion between mods and player hosted scams. (STELLA). 20yr player, until now. Bad move guys.

  • ShovelBoy2 ShovelBoy (@ShovelBoy2) reported

    @JagexSkylark @JagexSupport Hey, I Appreciate the reply! Unfortunately the JagexSupport on this platform is rather useless, I only ever get automated responses, I need someone to physically review the account once more, and they’ll be able to see the error, I’ve been trying to get into contact for 3 years.

  • F_red415 Fred (@F_red415) reported

    @TMGBrock @JagexSupport Complaining here won't solve the problem message #ballenfix on Instagram He's legit he can counter any problem relating to your playstation and Activision!!

  • TheMilkRS Evo (VOTE YES TO SAILING) (@TheMilkRS) reported

    @JagexAsh @JagexSupport can you please lock my account with the rsn “Dancing” Someone added it to their launcher who is not me and I cannot login to the account any longer. Please lock it while I attempt to recover my hacked account, can’t submit request normally because launcher

  • DWade37933985 Hardshott (@DWade37933985) reported

    @JagexSupport @JagexTrident banned for RWT for tridents gfs/crushes DM chanel lol maybe check the ban I've never bought or sold gp on my account was banned for playing legit death matches? was no RWT fix your mistake

  • JRElondon4 Richard Cheese (@JRElondon4) reported

    @JagexSupport I'll be canceling my membership until you resolve the ongoing issue with mod trident abusing employee privileges on the user base.

  • HamelOSRS Hamel (@HamelOSRS) reported

    @JagexSupport Can any of you please DM me and look into an account that I have recovered that was hacked in 2017. The hackers RWT'd on my account, I was hoping you could verify that and remove my ban. I didn't break any rules Please dm for login email

  • hhvcfgy4t66 Harry son (@hhvcfgy4t66) reported

    @bich_one @JagexSupport Hit up Allenfixer on instagram instead of wasting your time here support won’t help I’ve had this issue before he helped me out

  • JagexAsh Mod Ash (@JagexAsh) reported

    @ryancutler21 I'm sorry to hear you can't get into it. Let the Support team know of the trouble, mentioning what messages you're getting when you try to recover it - they're JagexSupport on this platform.

  • cxn_oe Cxn Oe-miell (@cxn_oe) reported

    @DWade37933985 @JagexSupport @JagexTrident Prefer you explore the service of TROOL_TECHS on INSTAGRAM to help you fix this issue cus you won't get any response from customer service

  • ShahMir_99 Shah Mir (@ShahMir_99) reported

    @JagexSupport My Account has Been Locked! It's frustrating not being able to access my games account due to a locked account. I've tried to send appeal, but it's not working. I have already appealed two time but i didn't received any positive response .

  • Ble_ssed741 Blessed (@Ble_ssed741) reported

    @TMGBrock @JagexSupport Their response won't be effective You can check #ballenfix on Instagram, he did help when I had similar issue

  • hhvcfgy4t66 Harry son (@hhvcfgy4t66) reported

    @Chris14018521 @JagexSupport No positive response will come from their support I can bet I got mine fixed by #allenfixer on instagram when I had this issue you should send him a message request right away

  • abdollah07g incredible (@abdollah07g) reported

    @iGoDSpeedOSRS @JagexSupport Hit up Allenfixer on instagram instead of wasting your time here support won’t help I’ve had this issue before he helped me out

  • Ropetim375 Ropetim (@Ropetim375) reported

    @ShovelBoy2 @JagexSkylark @JagexSupport Unfortunately their support will always either ignore you or tell you the same unhelpful thing ,talk to SPYROFIXX on instagram he helped me when I had similar issue

  • hhvcfgy4t66 Harry son (@hhvcfgy4t66) reported

    @luismiguel155 @JagexSupport @JagexAsh Hit up Allenfixer on instagram instead of wasting your time here support won’t help I’ve had this issue before he helped me out

  • papahawkxd papahawkxd (@papahawkxd) reported

    @JagexAsh @OldSchoolRS this should always be a temp ban or a warning. this cant be a perm ban , or if its a perm ban then everybody should be perm banned for it and not temp banned else osrs staff team is corrupt. i hope you can fix this with temp ban else its corrupt and trident abuser wins!

  • ShahMir_99 Shah Mir (@ShahMir_99) reported

    @JagexSupport @JagexSupport My Account has Been Locked! It's frustrating not being able to access my games account due to a locked account. I've tried to send appeal, but it's not working. I have already appealed two time but i didn't received any positive response .

  • DWade37933985 Hardshott (@DWade37933985) reported

    @JagexAsh @CanimIlhan @JagexTrident its more then corrupt I dm'd 50b and 10b on stellas CC and was banned for RWT and kicked from runescape discord by trident I was wrongfully banned never did RWT because his girlfriend lost some DM's too me im banned his girlfriend RWTs this is so corrupt as hell fix my account

  • kate57841423101 kate (@kate57841423101) reported

    @RareCamss @JagexSupport Sadly, bans are unappealable here Especially permanent ones However I'd suggest you reach out to CLEVINFIXX on Instagram I'm pretty sure they can help remove the ban and unlock your account cos they helped me fix something similar recently

  • Antonio2895680 Jin mo (@Antonio2895680) reported

    @ConnorHunwick1 @JagexSupport The issues of account getting hacked is so outrageous, everyone is just complaining about being falsely hacked, pluse is obvious support bot care-less. I got banned recently but @rezatech1 on Instagram was able to help me get my account back

  • bich_one number one bich (@bich_one) reported

    @JagexSupport i cant login to my ironman BuddNite and i cant get any help from multiple support tickets. i got a new phone and my authenticator didnt carry over, and my email tied to my account is my old college email which i no longer attend, so the email was deleted entirely

  • OAKLAND4200 OAKLAND4200 (@OAKLAND4200) reported

    no way the "head of jagex anti-cheating" found someone who paid for a 4 str lvl service 2 years ago on his "routine check" and missed the THOUSANDS of bots inside the rev caves raking in billions for RWT @JagexSupport @JagexTrident @JagexAyiza

  • hhvcfgy4t66 Harry son (@hhvcfgy4t66) reported

    @ProCrumpetLover @JagexSupport Hit up Allenfixer on instagram instead of wasting your time here support won’t help I’ve had this issue before he helped me out

  • hhvcfgy4t66 Harry son (@hhvcfgy4t66) reported

    @michael37277290 @JagexSupport Hit up Allenfixer on instagram instead of wasting your time here support won’t help I’ve had this issue before he helped me out

  • harrrrrrikaa harika 🔫 (@harrrrrrikaa) reported

    @HamelOSRS @JagexSupport I had similar problems, l've made several appeals to support system over and over but no help was rendered until I was referred to Grahamtech14 on Instagram they helped me fix my account they can help you too.

  • mjosh6210 Josh mark (@mjosh6210) reported

    @ConnorHunwick1 @JagexSupport Sir the bots are commenting have you try reaching out to @rezatech1 on Instagram regarding your hacked account issues he can recover it back for you permanently