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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (80%)
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Online Play (10%)
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Glitches (5%)
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Game Crash (5%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Sign in | |
 Gaspé |
Sign in | |
| Regina |
Online Play | |
| Melbourne |
Sign in | |
| Langley |
Sign in | |
 Kitzingen |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Byrne Phillips
(@ByrnePhil1) reported
@DavidClewis19 @JagexSupport Sorry about that David, I had the same issue with my Facebook in 2019 but I had @sapphireTechV3 help me out, he could recover your gaming account from the ban
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AUSTIN🇲🇾
(@auStiNe1090) reported
@Hukill612 @JagexSupport Unfortunately their support will always either ignore you or tell you the same unhelpful thing ,talk to #kelvtoolz on instagram he helped me when I had similar issue
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Davide Buzzi
(@dbuzzi1) reported
@NickName_Gaming @JagexSupport @Jagex You can keep laying complaints and get no positive response, lay all your complaints to LOYD_CRACKZ ON INSTAGRAM he works directly with the server he can help you fix it
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JASON
(@JasoN52686) reported
@danielversluijs @JagexAsh @JagexSupport Hit up #clifftech1 on instagram he’ll sure be of help he resolved this same issue for a friend last week.
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Matt Sims
(@Mercifull) reported
Constant crashing at the Draynor manor Halloween event on iPad. Never had a problem there normally or at least years event. Almost unplayable. Do you get reports/alerts when the client crashes? @JagexSupport
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maliq_Albyaydah
(@maliq_Albyaydah) reported
@erikbbotelho @JagexSupport i may advice you to contact WOSY_CRACK on your Instagram he will help you fix your problem,he is a cyber security Agent work for recovering accounts and wallet
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Auto Alux
(@its_alux) reported
@RuneScape Nice update but your game is UNPLAYABLE. Please fix it before launching new stuff so people dont miss out on these fun things…
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Sue
(@sque43) reported
@JagexSupport Problem. For the past week since the last update, when I teleport I freeze for around 9 seconds on landing, and also random freeze for seconds whilst running around doing my dailies. I've never had this before. What is the problem? I've not changed anything.
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Daniel Harris
(@LooseCanonInD) reported
@JagexAsh @OldSchoolRS Can you please disconnect my account GIM InPigLat? I changed the password but it won't force disconnect the person currently hacking me
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Lyon
(@Lyon_025) reported
@JagexSupport I have been having problems with maybe an account issue or bug where it says my login information is invalid when I try to log into the site. I have proof of owner ship if needed as well and also have the accounts username #OSRS
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Dude
(@Vegetaxgoku69) reported
@tikoliouyu @OldSchoolRS Seen a few people say this and I've no idea why it would make it easier for hackers to do anything. Unless they are at your pc or somehow remote in, but at that point you got other problems.
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Zon Maan
(@mafketel1) reported
@JagexSupport i only receive e-mails for changing my password but not for disabling my authenticator. Old phone died so i cant login. What to do?- #osrs
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Sweety doda
(@vuyolwethudoda) reported
@dirtreynolds5 @JagexSupport Unfortunately their support will always either ignore you or tell you the same unhelpful thing ,talk to allenfixx on instagram he helped me when I had similar issue
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AUSTIN🇲🇾
(@auStiNe1090) reported
@yoooNiks @JagexSupport Unfortunately their support will always either ignore you or tell you the same unhelpful thing ,talk to #kelvtoolz on instagram he helped me when I had similar issue
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AUSTIN🇲🇾
(@auStiNe1090) reported
@danielversluijs @JagexAsh @JagexSupport Unfortunately their support will always either ignore you or tell you the same unhelpful thing ,talk to #kelvtoolz on instagram he helped me when I had similar issue
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Jewel Mahanta
(@lap00zza) reported
@JagexSupport when can we expect a fix for the ongoing rs3 client issues? We don't even need an eta but just an acknowledgement that its being looked at.
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Perh
(@Perhdido) reported
@RuneScape please fix the lag issues when teleport another area, i literally cant play
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AUSTIN🇲🇾
(@auStiNe1090) reported
@KINGFRISKYY @Jagex @JagexSupport Unfortunately their support will always either ignore you or tell you the same unhelpful thing ,talk to #kelvtoolz on instagram he helped me when I had similar issue
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The Layabout
(@TheRealLayabout) reported
@RuneScape Not for those of us that have had client problems since the last update but they have gone quiet on that.
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Davide Buzzi
(@dbuzzi1) reported
@ruuorikad @JagexSupport LOYD_CRACKZ ON INSTAGRAM CAN HELP YOU FIX IT, HE FIXED MINE TOO
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Rafeal
(@Rafaelishere09) reported
@Joni_324 @JagexSupport If you got any recommendations to #clifftech1 you should quickly contact that guy, he helped me recover my banned account his service is secure and legit he is the only legal person that can help you out except support system
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Jewel Mahanta
(@lap00zza) reported
@RuneScape Not even addressed in todays update... can we get some communication on this? PVM is impossible with this lag.
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Eduardo Cruz Pérez
(@edtheronin) reported
@RuneScape What about a fix to the constant client crashes? I can't reobtain my comp cape because if I enter the wilderness my client crashes, same with pvm
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AgentChorange
(@Mikeparkerz) reported
@JagexAsh Mr Ash, how come if I go to login to the runescape website it gives me an 'access denied' message unless I use a VPN? Does the website just block anyone in certain countries? (I'm in Thailand)
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Frisky 🦍
(@KINGFRISKYY) reported
Trying to login to an old account which you dont remember / have access to the email is the most annoying and frustrating thing in the world! I JUST WANT MY RUNESCAPE ACCOUNT BACK! @Jagex @JagexSupport help a brother out ?!
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J
(@Testycoal) reported
@Skiddler @OldSchoolRS Feel bad for the Jmods who have to take the hits for **** corporate decision making. It's honestly laughable/pathetic that in 2022 we still don't have case sensitive passwords, never mind the other issues such as recovery questions etc.
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J
(@Jaboorie) reported
@jimjimmyjimjams @wartortlefanacc @OldSchoolRS People have had all the security measures possible and still get hacked. Jagex has the worse possible customer service/ security of all gaming companies. Now you want me to have all my accs in one easily accessible spot? Lol this launcher is dead content.
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Calpenni
(@Calpenni) reported
@RuneScape I can't play the Halloween miniquest as it's bugged for me. I'm stuck in a dialogue loop with Death and had the exact same bug last year. I submitted a bug report last year but the problem remains. Can anyone at Jagex help before I miss out, please? @JagexSupport
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IT SupP0rt
(@Supp0rtIt) reported
@JagexSupport I am unable to change my passwords for none of my accounts, The emails simply just don't get mailed to my outlook. I have enabled Auth due to the fact that you're unable to help me resolve this issue but now I cannot even disable authenticator either.
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Bobby McDondick
(@BMcdondick) reported
@JagexSupport Want me to solve the ******* LMS problem for you? Dont award points for ******* hiding. literal 10 ******* bots hiding every game without getting kills. Code it so a ******* kill = 1 point, 2 kills = 2 points. not *making it to the ******* finals = points.* fix it