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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (65%)
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Online Play (29%)
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Game Crash (6%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Charlotte |
Sign in | |
 Belo Oriente |
Online Play | |
 Heidelberg |
Sign in | |
| Braço do Norte |
Sign in | |
 Saint John |
Game Crash | |
 Valencia |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Jake | Shiny Cape
(@ShinyCapeRS) reported
@RuneScape Wish animated backgrounds were in the login screen for mobile and pc. Would be so cool. Used to have the burning torches years and years ago
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Andy! Rsn 23 skills 99
(@23_rsn) reported
@JagexAsh @OldSchoolRS is there an issue currently with mobile? My screen is on maximum brightness yet I can hardly see anything in game?
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Janetcat
(@Janetcat6) reported
@JagexSupport My two accounts Kooky Katie and Kookytoo were falsely banned recently. Appeal was denied, was not hacked. One is a grandfathered account of 14 years. Should I keep this membership active while I try to get someone to fix this problem?
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pamela D
(@pamelad00) reported
@CamronTongue @JagexSupport I had similar problems but I was referred to distort_recovery on Instagram they fixed my account in less that 30mins they can help you too
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The Knuppel
(@The_KnuppelRS) reported
@JagexShaun @RuneScape Does this also fix the calibration on ios devices? It’s better since last week, but definitely not like it was during the beta. I still have to tap a few mm higher than the buttons. When loading presets or trying to search it’s pretty annoying
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ʀǟɨռʄʟɨք
(@TimeCollapsed) reported
@zomester1 @JagexSupport Very unlikely, you’ve paid for and used the service
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Brae / Stovvadz
(@Stovvadz) reported
Been playing @SeaOfThieves for about a week now and I have one MAJOR PROBLEM. There hasn't been an @OldSchoolRS collab yet, I want to play Sea Shanty 2 with my crew.
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RSWest
(@RSWest5) reported
@JagexSupport Will you help me get a refund or look into my account? After over a month of having to use twitter to just get customer service. You CAN, that is 100% easy to do. You're telling me you flat out WON'T?
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aldors
(@aldors49501112) reported
@RuneScape What about the ribbon fix?
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zomester
(@zomester1) reported
@TimeCollapsed @JagexSupport That is what their refund page implies, that's why I was asking for clarification. Not to mention, I used part of the service and the service has drastically changed.
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Camron Tongue
(@CamronTongue) reported
@JagexSupport Hi Mod Pixel, I appreciate the replies but this is just generic and not solving the issue. I can't remember details from 15 years ago, I can literally play my account as I remember the password and have provided proof of this in my appeals. Is there anything that can be done?
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fidel
(@firewarr7000) reported
@JagexSupport I find it hilarious that after I find out I was banned I did a thorough check of viruses and malware on all my devices that have the game and found nothing that could led to this ban mods and developers need to do a a little better and fix there bugs.
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Ryan Baird
(@RyanBai99596255) reported
@JagexSupport I discovered a possible economy ruining glitch that happened to my account from the new update with the ash sanctifier depending on the scale it could be very bad as it duplicated my runes by 10 instead of dividing charges by 10
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Camron Tongue
(@CamronTongue) reported
@JagexSupport Hi guys, I'm having an issue with changing my registered email - I have full access to the account and can login however can't change my email due to not having access to it any longer. Is there anything I can do? Thanks! (It's a very old account).
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Kimberley
(@Kimberlue824) reported
@JagexSupport I’ve tried that. There aren’t any solutions to my issue there.
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Ban OP clients from OSRS
(@XarovRs) reported
@nolife_liam @OldSchoolRS Idk if you played back 10+ years ago but Jagex had a giant botting issue with RSBuddy (that was the bot iirc). Instead of trying to fight the issue head on, they hired Jacmob, the RSBuddy dev. Nowadays we have an enormous issue with 3pc, the same tactic should be used I think.
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RSWest
(@RSWest5) reported
@JagexSupport There's many things you can do, which is provide support and find out why this happened. Considering I haven't played OSRS, yet banned for something on there, that would be something to look into. You can easily help and clarify this issue, but you're saying you WON'T.
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manny~hack
(@manny_hack100) reported
@RachelEvey @JagexSupport @Yahoo Kindly send me a DM to help recover your banned,hacked,locked,suspended account and also resolve all accounts issue etc...
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Ban OP clients from OSRS
(@XarovRs) reported
@nolife_liam @OldSchoolRS Tryna fix the game I like my dude. I'll be doing this until jagex actually bans all 3rd party clients besides runelite/official. Once cheating is bannable I will be satisfied.
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Jordan Gaarenstroom
(@Gaarenstroom) reported
@JagexHelpFrost @JagexSupport My email account is through my employer at the University of Michigan and we use Google as a host- regardless, it's not working. How do I proceed from here to get back into my account?
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nolifeliam
(@nolife_liam) reported
@XarovRs @OldSchoolRS I don’t think the third party client issue is as big as you make it out to be, only because it’s an integrity issue, it’s not game breaking imo. I do agree that stuff like more than 1:1 ahk and the ridiculous stuff should be banned
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manny~hack
(@manny_hack100) reported
@SwinscoeShane @JagexSupport Kindly send me a DM to help recover your banned,hacked,locked,suspended account and also resolve all accounts issue etc...
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Tucker Davis
(@Tirates) reported
@JagexSupport I don’t think you understand my problem lol. I have zero idea the account that is charging my card. I just want to stop all charges to a certain card. Not recover an account… support p#?? Been going back n forth for days
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PraiseZaros
(@BenJackson1223) reported
@RuneScape Anyone else having issues of crashing in highly populated worlds like community divination? I still crashing all the time there even with new update!
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No Longer Vibing
(@thisismatt48) reported
@JagexSupport I followed those instructions and am still receiving the same error. "You need a validated email address to use Authenticator."
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GREAT PEOPLE
(@opjmAwoo_) reported
@DeadSyrup @JagexSupport I also contacted support service and they didn’t do anything about it...But @IPOBinSweden on Twitter helped me get back into my account✅
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ZP
(@z_prestoe) reported
@OldSchoolRS Have you guys heard of any problems with music player? Mine resets song every time I hit a menu option, talk to an npc, plant a seed etc.
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No Longer Vibing
(@thisismatt48) reported
@JagexSupport I am having issues setting up an authenticator on my OSRS account. I followed all the support on the website to no success.
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Jordan Molyneaux
(@J_Nasty96) reported
@OldSchoolRS I have a problem with my acc and need help badly could I get a dev or someone from support to message me plzz!
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Ban OP clients from OSRS
(@XarovRs) reported
@nolife_liam @OldSchoolRS Tryna fix the game my dude