RuneScape

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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

Problems in the last 24 hours

The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

RuneScape Outage Chart 12/24/2025 17:50

At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by RuneScape users through our website.

  1. Sign in (71%)

    Sign in (71%)

  2. Online Play (21%)

    Online Play (21%)

  3. Matchmaking (7%)

    Matchmaking (7%)

Live Outage Map

The most recent RuneScape outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesRedwood City Online Play
BrazilSumaré Sign in
New ZealandNew Plymouth Sign in
United StatesPeoria Sign in
United KingdomCardiff Sign in
New ZealandNew Plymouth Online Play
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

  • OluwafemiGbade1 crèche (@OluwafemiGbade1) reported

    @NicksRS1 @JagexSupport I had similar issues a week ago and the support system couldn’t get it fixed but I was fortunate to meet #allenfixx on instagram he helped me fixed it you should send him a message

  • OluwafemiGbade1 crèche (@OluwafemiGbade1) reported

    @Joswyy @OldSchoolRS @JagexSupport They don’t care about their customers obviously why not hit up Allenfixx on instagram he was the one the helped me when I had this issue

  • Bugfalls1 Bugfalls (@Bugfalls1) reported

    @JagexSupport I just tried uninstalling/reinstalling too, to no avail. Worst case scenario, is there a way to go to pre-extra-features client? It doesn't seem to matter where I am in my region, if the issue is not strong enough connection. I live in an urban, well-networked area...

  • OluwafemiGbade1 crèche (@OluwafemiGbade1) reported

    @Joswyy @JagexSupport @OldSchoolRS I had similar issues a week ago and the support system couldn’t get it fixed but I was fortunate to meet #allenfixx on instagram he helped me fixed it you should send him a message

  • George43966630 barbra (@George43966630) reported

    @vBradyZz @JagexSupport My cousin too had that same issue. We've spend alot of money on that account They referred us to #allenfixx on instagram, can't believe it man He unbanned him

  • SagittalAxis Nick (@SagittalAxis) reported

    @JagexSupport thanks for having trouble connecting to the server the second I join the premier vault for this month. What a waste.

  • pacific616 Ann (@pacific616) reported

    @aaron_solove @JagexSupport Hit up allenfixx on instagram he’ll sure be of help he resolved this same issue for a friend last week

  • t_o_b_e__ QueenT (@t_o_b_e__) reported

    @hazard975 @JagexSupport I had similar issues a week ago and the support system couldn’t get it fixed but I was fortunate to meet #allenfixx on instagram he helped me fixed it you should send him a message

  • George43966630 barbra (@George43966630) reported

    @JoshDE13 @JagexSupport Allenfixx on instagram is the one helping us Try him out there's nothing he can't fix!!

  • Isabell93331204 Isabella Wallace (@Isabell93331204) reported

    @karmacatbeats @JagexSupport I was facing same issues but I contact @frankcyberspy7 for help ...try him for yours

  • CelicaVengy Charlie D Luffy (@CelicaVengy) reported

    @Ket_omgRS @10lachs @OldSchoolRS I hover over my seed pod and teleport like a normal human. Apparently thats an issue???

  • pacific616 Ann (@pacific616) reported

    @Dokkanix @JagexSupport @JagexWinter No positive response will come from their support I can bet I got mine fixed by #allenfixx on instagram when I had this issue you should send him a message request right away

  • t_o_b_e__ QueenT (@t_o_b_e__) reported

    @somedarkkarmaa @JagexSupport Hit up allenfixx on instagram he’ll sure be of help he resolved this same issue for a friend last week

  • seandaugherty88 Florida Man (@seandaugherty88) reported

    @JagexSupport are servers for the website down? Keep getting “web server not reachable” error on one pc, need to log in to fix a 2fa

  • DANIELI72411668 DAN🫶 (@DANIELI72411668) reported

    @Joswyy @OldSchoolRS @JagexSupport I had similar issues a week ago and the support system couldn’t get it fixed but I was fortunate to meet #allenfixx on instagram he helped me fixed it you should send him a message

  • George43966630 barbra (@George43966630) reported

    @Michael20263136 @JagexSupport Send a message request to #allenfixx on Instagram he will help you out I’ve had this issue before and support couldn’t do ****

  • nanakel068 nana kelly (@nanakel068) reported

    @Joswyy @OldSchoolRS @JagexSupport I had similar issue but the support service wasn't helpful not until I was referred to stella_coderdev on Instagram who helped me in getting back my asset. She is helpful

  • Nopenopenopeboi All_Pro_Derek (@Nopenopenopeboi) reported

    @OldSchoolRS Any idea how to fix the lagging issues at MLM? I tried clearing my data and turning off my Wi-Fi on mobile, but it’s still lagging super bad. I’m on Apple as well. Haven’t seen issues elsewhere yet.

  • Bugfalls1 Bugfalls (@Bugfalls1) reported

    @JagexSupport I have tried turning data usage to unlimited, battery usage to unlimited, updated the app, etc. I used to be able to use data to play the game, and I can use data to play the game--I only cannot use data to load the login screen. Do we have a workaround? Thanks

  • Ridwan38206152 radler (@Ridwan38206152) reported

    @Michael20263136 @JagexSupport Send a message request to #allenfixx on Instagram he will help you out I’ve had this issue before and support couldn’t do ****

  • Bugfalls1 Bugfalls (@Bugfalls1) reported

    @JagexSupport Oh sorry, and to be clear it's the "Please check your network connection and try again" error

  • Bugfalls1 Bugfalls (@Bugfalls1) reported

    @JagexSupport Ever since agility markers, etc., were added to mobile app, I can only get the app to load on WiFi. Otherwise it says "Error Connecting to Server...". I have a good stable 4g data connection. And ironically, if I use WiFi to get past that screen, my data plays the game just fine

  • Pulsinghole Pulsinghole (@Pulsinghole) reported

    @JagexSupport Hello. Trying to get back into my account from many years ago. But I can't remember my email. And the only account recovery you offer is via registered email, and I can't remember the email I used many years ago. How can I fix this?

  • somedarkkarmaa Bad Karma (@somedarkkarmaa) reported

    @JagexSupport Like this #Runescape issue literally takes peoples accounts, and nothing is ever done about it. Pmods say "oh we can't do anything about it cept report"

  • pacific616 Ann (@pacific616) reported

    @hazard975 @JagexSupport No positive response will come from their support I can bet I got mine fixed by #allenfixx on instagram when I had this issue you should send him a message request right away

  • FeroxxyEU Feroxxy (@FeroxxyEU) reported

    @JagexAsh @JagexSupport Tears of Guthix enviroment breaking down HARD on frames per second. Memory issue? Behaviour same before and after completing "Cave of Guthix" quest. FPS downing the longer I stay.

  • Isabell93331204 Isabella Wallace (@Isabell93331204) reported

    @JustTheMonk @JagexSupport I was facing same issues but I contact @frankcyberspy7 for help ...try him for yours

  • t_o_b_e__ QueenT (@t_o_b_e__) reported

    @matt41727787 @JagexSupport Hit up allenfixx on instagram he’ll sure be of help he resolved this same issue for a friend last week

  • RimpinevaPanu Panu Rimpineva (@RimpinevaPanu) reported

    @JagexSupport Hello Jagex. I've stubled accross a bit of an issue. I've forgotten the password to my registered e-mail and the phone I had my authenticator enabled on got destroyed. I can still login as of now due to device being trusted for 30-days. Please respond so I may play.

  • paulmark1231234 Cody bryn (@paulmark1231234) reported

    @karmacatbeats @JagexSupport I had same issue few days ago and support did nothing to help Not until I was referred to CYBER_CHROME1 on Instagram who helped me out with my account