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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (67%)
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Online Play (28%)
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Game Crash (6%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Scunthorpe |
Sign in | |
 Charlotte |
Sign in | |
 Belo Oriente |
Online Play | |
 Heidelberg |
Sign in | |
| Braço do Norte |
Sign in | |
 Saint John |
Game Crash |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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𝘉𝘰𝘹 𝘰𝘧 𝘤𝘩𝘪𝘤𝘬𝘦𝘯 𝘯𝘶𝘨𝘨𝘦𝘵𝘴
(@Fishynoodlesoup) reported
i feel like runescape not working for me is a sign that i should work on the crochet project that's sitting right next to me but i don't wanna crochet i just wanna play the funky mcchill game
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Ronald J. Fart
(@realRonaIdFart) reported
@OldSchoolRS That rev entrance fix has took far to long
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meteor - i love verac
(@veracsfail) reported
@RuneScape from my experience it's impossible to complete the giant butterfly thing (or even get past the first stage!) on all but the busiest of worlds, and /those/ worlds, in turn, are so crowded that the gigantic amounts of lag make it impossible to coordinate anything
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Vanessa
(@Nessa_Light) reported
So I used to play this game called #Runescape wayy back in 2007-2012. I had lost my account and unable to log in due to some issues. But today I was able to get my account back and log in!! Super nostalgic feeling such a great way to start Wednesday. @RuneScape
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Tanner TNT
(@bigtnt34) reported
@JagexSupport Hey could you fix a bug where only two of the goblin mail sets spawn for goblin diplomacy in osrs?
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kokkie LOVE
(@kokkieLOVE2) reported
@JagexSupport To add on: I play through Nvidia GeForce NOW because otherwise my laptop tends to crash or freeze while playing RS3. I've also already checked out the Jagex support page which talks about unlinking & linking your account to Steam but that didn't help for the RS3 issue.
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light_tech12
(@light_hackers1) reported
@RsQuavo @JagexHelpFrost @JagexSupport Hi! Send me a DM I can help you fix it
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Dillion Dantin
(@dantin_dillion) reported
@OldSchoolRS All these mobile beta tests... yet I still can't change the orientation of my device without the screen turning entirely white or black. Maybe fix what you have first. And maybe give the clue caskets their update so people can stop begging you. It's been MONTHS like lmfao????
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Jamflex Support
(@gwdinstancegood) reported
@TheDoobyScoobs @JagexSupport It is possible, but it's not gonna happen. If we provided support here, we would have to provide that same support to a lot of other players dealing with similar problems, and big cba spending tons of cash on a huge customer support operation that doesnt even profit more $$'s
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The Keeper
(@A_Zoo_Keeper) reported
@OldSchoolRS How about instead of adding a new entrance, put a long delay on it..? Also fix jump spamming? It's like you want pvmers to be 100% safe ontop of their already broken dinhs you can't hit through.
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Maxík
(@Fridgiee) reported
@JagexSupport #OSRS Hi, Im having problems entering my Auth code from app to log-in to both OSRS on PC and to the official runescape website. Is something going on with the auth servers? This has been happening for three days already and it's making me unable to play at all.
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amira :)
(@amiraplayzrh) reported
@BrendonDunphy @JagexSupport Text @hytechcyber now to fix your account immediately!
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Breezy
(@Breezy68254033) reported
@JagexSupport my acc "ima get lazy" got locked in 2020/07/21 after showing my login while streaming in "we do raids" discord, i was spammed with password resets & my recovery email doesn't work anymore. i tried to recover but it was denied:/ my password is the same help
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Ripper Roo
(@RipperRooOSRS) reported
@Torvich212 @OldSchoolRS If they had done as much testing as you credit them for, elites wouldn't have had this issue to begin with. I don't have to be a programmer to know that it shouldn't take years for a mistake like this to be fixed. Do not pipe up to me again.
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Noxes
(@Noxes_the_Chozi) reported
@RuneScape Busy world gets 1fps every 3 seconds even on high end pc. You have to switch to minimum to even have a chance to click it. Non busy worlds can not get past the first stage, not as if busy ones can with the lag generated… also by players spamming prayers (bc the community bad 2)
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nah cba tbh
(@YeaDudeSame) reported
@OldSchoolRS The killcounts that got reduced aren't auto completing. I have all of the kc requirements yet the tasks are still incomplete in the log. Fix pls
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Christopher Malagoli
(@chris_malagoli) reported
@OldSchoolRS Can't play since the last update on mobile please fix this!! I saw there is a lot of people with the same problem
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Ripper Roo
(@RipperRooOSRS) reported
@OldSchoolRS We didn't understand why the fix to elite clues needed to be polled, now I see that it was done because it takes 6 months of dev time to change number values.
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Tanner TNT
(@bigtnt34) reported
@JagexSupport hey can you guys fix a bug where, for me, only two out of the three required goblin mail sets spawn for goblin diplomacy
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amira :)
(@amiraplayzrh) reported
@AshleyJeffery16 @JagexSupport Text @hytechcyber2 now to fix your account immediately!
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zazzers
(@zazzers_) reported
@OldSchoolRS seriously crazy how long it's taken for you guys to fix elite clues it can't take more than a couple minutes
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Jamflex Support
(@gwdinstancegood) reported
@AshleyJeffery16 @JagexSupport Hello! After reviewing your account, i found that something that you do triggers it to flag it as a bot. I don't really have more time to further look into it, as I am an overworked underpaid customer service worker who never played runescape. Sorry. Hope this helped. ~Fleja
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Daniel
(@SanSeadia) reported
@OldSchoolRS Hello, I wanted to login into my account just to discover my whole bank is gone, having Pin, authenticator and 2FA Activated, I'm trying to reach the support without any help, why its so hard to get help and address that issue?
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Thief
(@thief_oner) reported
@OldSchoolRS Revs entrance somehow worse with this fix. Appreciate the sentiment, this heavily favours the pvmers/people trying to escape. Needs a lever that is effected by teleblock.
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kokkie LOVE
(@kokkieLOVE2) reported
@JagexSupport I've made a mistake and linked my Steam account Now I unlinked it and linked my Steam to a different account called Cry159 My main issue is that in Old School RS it worked and I log in as Cry159, RS3 I can not and it logs me in to the original Steam account, help?
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not the Monica you're looking for
(@ManicHarmonica) reported
I can't remember my runescape login :(
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Daniel
(@SanSeadia) reported
@JagexSupport Hello, I wanted to login into my account just to discover my whole bank is gone, having Pin, authenticator and 2FA Activated, I'm trying to reach the support without any help, why its so hard to get help and address that issue?
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amira :)
(@amiraplayzrh) reported
@RsQuavo @JagexSupport Text @hytechcyber to fix your account immediately
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DaVid
(@UnBanPls0) reported
@JagexSupport @Jagex I need help with my issue, The problem i'm having is that i appealed my "ban" in the support page and i received a email saying that my account is muted and not banned but it's banned not muted. Anyway can you help me out?
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oktadany
(@OktaDani83) reported
@JagexSupport @danielr78331642 Don’t trust any comments here i have been scammed twice 😩😩 if you need help write to EVAN_HACKS on instagram he is an unban pro. he fix mine