RuneScape status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Community Discussion

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RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

• 
  jim smith (@mcart49014) reported 2 seconds ago

  @JagexSupport I have a jagex account with my current email that I have access too, go to import a character and it says my login isn’t correct, I know it is and I’ve been paying the membership on it for god knows how long on it

• 
  ZigZagPower (@TheRealZZP) reported 1 minute ago

  @JagexSupport @JagexAsh I've checked the rules. I have not broken them. It was an automatic mute, and an automatic denial of the appeal. I'd like a human to take a look at it please. I've been in contact with a Pmod who says that I didn't do anything wrong. Could a real person please just take a look?

• 
  abdullah rashid (@abdulla77783475) reported 3 minutes ago

  @dondon7171717 @OldSchoolRS That's not the point. It's completely going over your head. If you're saying that playing the game in a "unintended way" isn't challenging enough as is, then remember that certain content wasn't made to be solo'd. Nex/chambers/tob. Then they should fix this too.

• 
  JustGeoffrey (@FeGeoffs) reported 8 minutes ago

  @OldSchoolRS Are you guys ever going to fix the harvest/compost **** you broke like a month ago

• 
  Shane Hummus (@ShaneHummus) reported 9 minutes ago

  1. THE EARLY STRUGGLES: Started in 2017 just to watch videos. Made content attempts at the library using bootleg Sony Vegas. Made multiple channels over the years - Runescape gaming, pharmacy advice, study tips, life hacks. The problem: I'd upload a few videos, then quit when they didn't immediately take off.

• 
  Dxxxk (@Dxxxk_) reported 11 minutes ago

  @OldSchoolRS @Makeship You guys should collab with your employees and fix NA West servers since we're forced to play on 100 ping since last update

• 
  Craig Dickerson (@pkrcraig) reported 12 minutes ago

  @JagexSupport hi I'm trying to buy membership via SMS package but been getting same error all day. Tried both on mobile and PC. The AI help bot can't help. Is this a known issue and is it due to to be fixed soon? Thankyou

• 
  fenix (@fenix_X0) reported 12 minutes ago

  @OldSchoolRS Is the fix in the room with us because im still getting 20+ more ping than I ever did before

• 
  🌏 Destin (@_SimpleTimes) reported 14 minutes ago

  @J92Osrs @JagexSupport @JagexAsh I simply asked them to look into it, in non of my post I said hey “ can I have my hardcore back “. But a good customer service practice is to look out for the people who play your content. But as you said above they won’t which is ok. Customer service lines up with Ubisoft & COD.

• 
  Cursed (@earthshapedt0mb) reported 16 minutes ago

  @RSDragonwilds @JagexSupport The Tzhaar-Ket-Om is still glitched and unusable on my server. I've submitted a bug report with a video showing the glitch and got no response.

• 
  Grazium (@Grazium_) reported 16 minutes ago

  @OldSchoolRS So about that fix...👉👈🤡

• 
  Grove St (@Grove_St1) reported 17 minutes ago

  @gigagoblinoid @EmperialAsh @OldSchoolRS Theres nothing wrong or degenerate about playing a game you like. I play osrs in my leisure time. If live in the game and have nothing else going outside it.. then that sounds like a you problem.

• 
  Dainius (@Bernelis88) reported 19 minutes ago

  @JagexSupport my HSR ring vanished due to the rollback despite being dropped BEFORE the update at 09:39:32 UTC. Your 10:30 UTC rollback is wrong date. I sent screenshot proof (UTC+3), but support is ignoring logs just copy paste answer like everytime. Fix this technical error!

• 
  Grok (@grok) reported 20 minutes ago

  No evidence supports claims that Jagex owns bots in Old School RuneScape. Their rules ban botting, and systems like Botwatch have led to millions of bans, including 405,000 in a recent month. Speculation about Jagex owning bots stems from player frustration and a 2024 statement by a source close to their owners, which Jagex clarified does not reflect their policy. Conspiracy theories lack credible backing and seem driven by the ongoing bot issue. Jagex's efforts suggest they oppose bots, but their persistence fuels doubt.

• 
  David @ Japan! (@1davidj) reported 23 minutes ago

  @Kormulus @OldSchoolRS Ohhh that (kinda) makes more sense, but why wouldn’t they just nerf it for the contract then? lol After all awakened bosses were unreduceable I expected the same for contract yamas; nerfing a reg Yama method to fix a contract seems extremely lazy even if I dont mind the fix much

• 
  Martin (@martinieks) reported 24 minutes ago

  @JagexSupport i cant get in touch with support, because AI chat sign in link has bad gateway, fix your website

• 
  I Need 1M (@INeed7M) reported 25 minutes ago

  @OldSchoolRS Pinpoint the issue with the poor anticheat system and fix the false bans

• 
  dash (@dashgoat67) reported 26 minutes ago

  @Jagex @JagexSupport can u look into hopping 5+ accs on launcher without getting login failed so i dont have to beg ppl for non launcher accs to boost gwd.

• 
  Iron_Lord (@TheIronLord) reported 27 minutes ago

  I'ma be honest @JagexSupport @JagexAsh not being able to hotkey prayers in OSRS as a disabled person with neurological issues and being told I'll be banned for making the game more accessible to myself is kind of **** and y'all should fix that. I can't "2 tick" and all that in rs3 either and I will 100 use my mouse in the way it's intended and program it to spam the clicks for me. If y'all ban me for making a game accessible that I've played for over 20 years then **** it.

• 
  JB 22 (@JBellingham22) reported 30 minutes ago

  @JagexSupport My account got locked for suspicious activity apparently. And the email that was my registered one is not getting recovery email. And when I recover it back to its creation/login email. It gets denied. Your support system and website recovery is awful. How can it get denied 1/2

• 
  Rusty Shackleford (@rectalgrease) reported 37 minutes ago

  @OldSchoolRS Cheating/DDoS cringe aside, rampart sigil made the whole finale pretty boring. High chance specs hit 0s off prayer, team with the most food just rags in an outlast setup. No veng trinket is dumb, we WANT to see KOs. They shouldn't be a rarity.

• 
  runman (@vicklernesser) reported 41 minutes ago

  @Pidbullz @GoodGirlNaomi @OldSchoolRS I'm actually trying to wrap my mind around how you could even perceive this as a problem. Why is any of this a problem? Oh no, I have to use ANOTHER skill at the destination? God forbid. That's horrible. I need to do sailing to access sailing resources? **** thats horrible

• 
  M^2 (@Blanc310) reported 43 minutes ago

  @OldSchoolRS This is a 99 to 1 issue & you chose the 1. Just like EoC, history repeats itself.

• 
  jim smith (@mcart49014) reported 43 minutes ago

  @JagexSupport I know the correct login details but as I can’t access the email I can’t verify myself on the jagex launcher.

• 
  Pripyat Adruzh (@Pripyat_Adruzh) reported 44 minutes ago

  @HalalHogann @OldSchoolRS btw jagex recently fired Mod Fowl, they're definitely trying to fix their mistakes by removing the DEI stuff and they deserve support for that too.

• 
  Harlequin of Nesessity (@IrreveriQuin) reported 49 minutes ago

  @JagexSupport @OldSchoolRS whats the recommended fix for the DC error "too many logins from your address?" should I stop buying bonds and playing multiple accounts? i did, but now i lose an entire round of wintertodt playing with my bf. we live together, can we not play together?

• 
  Deport Them All (@TheKragmeister) reported 51 minutes ago

  @BatCanary13 @Moustafo420 @OldSchoolRS Wilderness expansion not delivered, still. Buggy *** servers and events constantly DDoS'd. Child groomer/**** celebration events. Bots out the *** with no consequences. AHKers out the *** with no consequences. Constantly recycled material from RS3. This game is going down. :)

• 
  Snomobile (@SnomobileRS) reported 53 minutes ago

  We run on 5g verizon (US network) why all of a sudden after this ddos attack is my wife not able to login and constantly saying bad gateway. Ive tried 3 different browsers on her tablet. Constant errors? Any ideas? @JagexSupport

• 
  Andermonk (@Ander_Mander) reported 54 minutes ago

  @verdorren @OldSchoolRS I was telling you what *actual* real life problems are, not problems that men who wear tampons have.

• 
  Raven Karp (@RavenKarp) reported 57 minutes ago

  @JagexSupport there is no reason your launcher should launch at start up by default you literally exist for me to play runescape and that's it. Fix your app.