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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (64%)
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Online Play (27%)
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Game Crash (9%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Sign in | |
 Upton |
Sign in | |
 Heidelberg |
Sign in | |
| Scunthorpe |
Sign in | |
 Charlotte |
Sign in | |
 Belo Oriente |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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rob
(@ProseIyte) reported
@OldSchoolRS Someone solved it before you released the clue? That is the problem with adding the links onto the website before releasing hints lol
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Rian
(@Rian15247117) reported
@JagexHelpStevie @JagexSupport It's says it's for macroing but I've never used any cheats or other software before. when I tried to use my authenticator the code wouldn't work so I had to deactivate it to login to then find out I had been banned.
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Julie Lou
(@JulieLo84395079) reported
@PennysMagic @JagexSupport I was recommended to @Quick_restore. He was able to recover my hacked account in less than an hour. He is legit and highly recommended for the service. Go contact him now to get your account back
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John Wright
(@6Johnboy9) reported
@JagexSupport Why haven't you got a email to give details and sort this. Customer service is shocking
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Srdjan Kolarevic
(@srdjankolarevic) reported
@YakupM3 @JagexSupport Contact @hsbbits for your account I had same issues some weeks ago dm immediately to rectify your account his an expert.
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DuckTective
(@DuckTectiveRS) reported
@JagexSupport my account is 100% drop banned, and there is 0% chance that its not. Please fix my account. My friends literally don't want to play with me anymore because they get a drop every single time I am not with them, I am literally losing friends because I am dry and p1
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2day
(@Twodaysub_Osrs) reported
@JagexTyran Hi there - I just want to confirm that swapping GP from old school to RuneScape is within the rules? I’ve recently switched games and I’ve seen the service offered by some players.
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FTCarnivore
(@CarnivoreFt) reported
@JagexSupport im having problems with some steam content i purchased, the itens didn't got credited to my account
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L dog
(@jugganxwt) reported
@JagexSupport So I made a RuneScape account through steam and I want to be able to play on the client but when I go to use my login it says the account doesn’t exist
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2putt
(@2putt_) reported
@MalakHelsing @OliveTheHuman @OldSchoolRS The issue isn't Jagex's VS Steam's account security, its the fact that Steam bypasses the google 2factauth.
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MasqueradeAsSane
(@masqueradesane) reported
from
Lithgow, State of New South Wales
@runescape tried to report the issue on your website, can't report the issue without the registered email that I need to do through the email you haven't sent yet to my still correct email address. 21 hours and 33 minutes since I first tried to register my email address.
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Julie Lou
(@JulieLo84395079) reported
@ShuhJordan @JagexSupport I was recommended to @Quick_restore. He was able to recover my locked account in less than an hour. He is legit and highly recommended for the service. Go contact him now to get your account back
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Titor
(@TitorSteinsGate) reported
@OldSchoolRS 1) This seems incredibly pointless. If you change say Scythe, to Tier 80 or 85, youre still left with the same powercreep problem we currently have. I dont understand what changing tiers is supposed to solve, items on osrs are locked by economy more than they are stats,
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Jane Sky
(@janesky232410) reported
@BHediyesi @JagexSupport Sorry about that I had same issues with my account when they banned it and had to contact Turbohacks on instagram he recovered my account in few minutes.
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rob
(@ProseIyte) reported
@OldSchoolRS Someone solved it before you released the clue? That is the problem with adding the links onto the website before releasing hints lol
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2putt
(@2putt_) reported
@MalakHelsing @OliveTheHuman @OldSchoolRS My issue is security as if you have your account linked to steam it can bypass 2 factor.
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reimufan09
(@TwistedCollider) reported
Internet so bad I'm lagging on RuneScape. This is a new level of down bad
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Pistub
(@Pistub) reported
@JagexSupport I am having problems logging in my account, I have the email and password but it tells me my account has been disabled, then when i try to login in the site it tells me to get the authenticator wich I don't have, after asking to deativate it I don't get an email
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Leslie Hudson
(@LeslieH21595831) reported
@YakupM3 @JagexSupport I was recommended to @Quick_restore. He was able to recover my locked account in less than an hour. He is legit and highly recommended for the service. Go contact him now to get your account back
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Rian
(@Rian15247117) reported
@JagexSupport can someone please help me? I've not been on my rs account for around 7 months and I've tried to login to find out my rs3 account has been banned?
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Titor
(@TitorSteinsGate) reported
@OldSchoolRS 3) Unless we give in to powercreep. Which is fine to do, but if ur going to add an item better than the tbow, the problem with doing that isnt the arbitrary level req for it, but that you would kill existing content. Changing reqs doesnt really seem to solve anything.
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Titor
(@TitorSteinsGate) reported
@OldSchoolRS 2) Which makes this change completely pointless. What normal player uses a T Bow on a 85 range account? Its just unrealistic as **** unless they bought gold or have a main. The reqs arent the problem, the problem is that the design space for osrs is pretty limited right now
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Xmas Bandit
(@xmas_bandit) reported
@JagexSupport Secured my device, have two-step auth on everything, chrome phishing enabled. They have my login details because it being an older account, the email option was not available to me. Tried logging in and still have the "too many login attempts"
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brad mullet
(@MulletBrad) reported
@JagexSupport I have an email to login but I’m not getting the emails about lost login. It must not be set up correctly. Is my login email enough? Thanks for the quick reply!
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Julie Lou
(@JulieLo84395079) reported
@Rian15247117 @JagexSupport I was recommended to @Quick_restore. He was able to recover my banned account in less than an hour. He is legit and highly recommended for the service. Go contact him now to get your account back
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Monika Dragon
(@dovvydragon) reported
Does anyone want to play runescape? Did they fix the bots for real? Dear God I can never tell #dragon
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Dk
(@RsDK1105) reported
@JagexSupport been over a week since I received a reply. My issue hasn’t been resolved and I feel I’m being ignore at this point. Is there another way to contact y’all?
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Chriskys
(@Chriskys321) reported
@DawginSpace @ultimateCasual afk on the runescape login screen with no cam on how we supposed to know u even sleeping?! 🤔
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Trevor Meacham
(@TrevorMeacham) reported
@JagexSupport That’s the thing, it is my account and I gave some of the best information I could have possibly given. I don’t understand why I have emails from purchase history for the account but I can’t get an email to disable the authenticator. I know the login and the password lol.
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brad mullet
(@MulletBrad) reported
@JagexSupport The issue is I apparently have no email set up with the account even though I login with one. I check that email and get no notifications