Is RuneScape down?
No problems detected
If you are having issues, please submit a report below.
RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
-
Sign in (85%)
-
Online Play (11%)
-
Game Crash (4%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Oshawa |
Sign in | |
 McAllen |
Sign in | |
| Richmond |
Sign in | |
 Cape Town |
Sign in | |
 Newark on Trent |
Sign in | |
| Welland |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
-
Raiever
(@Raiever2) reported
@JagexSupport @JagexSupport I know this is a hard question to answer.. but has there been any movement on account security updates? This account legit had 2FA on email and on Jagex, nobody but myself knew the login details.. never been compromised, I have been playing for 15 years.. no issues.
-
justin
(@justin80479560) reported
@JagexSupport i am logged in right now on OSRS mobile and when i try to login to my computer it doesn't even say your account is logged in it says to many loggin attempts i have submitted a ticket
-
Tyler
(@Tweets_n_Yeets) reported
@ByronSantibanez @Omniridescence @RuneScape This worked, thanks! It's still an annoying bug that Jagex refuses to fix though. And the fact I got this fix from a member of the community when a mod tells me there is no fix is sketchy too. Idk why I give this company my money I swear.
-
Tyler
(@Tweets_n_Yeets) reported
@ByronSantibanez @Omniridescence @RuneScape This worked, thanks! Still an annoying bug that Jagex just refuses to fix though. Idk why I give this company my money I swear.
-
x360
(@x360_OSRS) reported
@OldSchoolRS Is there an issue with emails from jagex end?
-
John
(@johnikens502) reported
@JagexSupport Accused of RWT I appealed and declined,when I haven't played in over 80days I logged in to join a friends clan and then today I was permanently banned when I never traded goods or bought anything rwt. As this is in error :( please help
-
Jake Young
(@_djjazzyjake) reported
@JagexSupport I am trying to recover my childhood #runescape account from around 2006 but the email it was under was a Verizon address which is no longer available(they shut down their email service in 2017).. is there anything I can do?
-
jesus gomez
(@jesusgo64056703) reported
@JagexSupport hello good I have a problem I was unfairly banned my account has never sold only game for fun I ask that it be reviewed my account is viacuya99 please since it is unfairly that one plays for fun and banned please help
-
Xavier Clinquart
(@XavierClinquart) reported
@JagexSupport Hello @JagexSupport This is an issue on Windows not mobile :) I dont think i ever saw that kind of error notifications on a mobile device :)
-
justin
(@justin80479560) reported
@JagexSupport i have submitted a login error ticket i was replied to by an aumtomated jagex email which doesn't do me any good. why can i not login...
-
Aaron
(@AaronTheYoung21) reported
@Tweets_n_Yeets @RuneScape I have this same problem. Its obnoxious.
-
Stone
(@BlakeyStoneums) reported
@RuneScape Fix the ****** queue system
-
️️ ️️️️️️️️️ ️️ ️️ ️️
(@BornForFiN) reported
@Dyeaddict1 @WazzyRS Does that gear degration ruin the entire hours profit? If not, then its not a runescape level of a problem.
-
justin
(@justin80479560) reported
@JagexSupport i have tried steam i have i have tried different computers it only works on my mobile phone even when this issue shows up i can still login in perfectly fine why is this happening
-
Splonk
(@TheSplonk) reported
@KyamGreen @RuneScape I had the same issue. You need to turn on the “show invention cogs” option for augmented items for it to work :/
-
Chance Bitt
(@cbitt13) reported
@RuneScape Fix it to where the first wave of premier club buyers get the golden party hat shard. I shouldnt be excluded from the benefit because I choose to buy it early
-
byron santibañez
(@ByronSantibanez) reported
@Omniridescence @Tweets_n_Yeets @RuneScape dont click "Ok" on the message telling you that you are in a queue, just leave that box open and you will log when your turn comes without any issue
-
Raiever
(@Raiever2) reported
@JagexSupport What are the chances of an account receiving their items back after the account was breached, even with 2FA on email and account, nobody knew the password, and never had an issue with security before?
-
justin
(@justin80479560) reported
@JagexSupport your not even sending help to tell me what the issue is why i am having this issue.. jagged support staff are really limited and lacking and it completely ruins the game.. i wish you guys would actually assist with certain support..
-
J.P
(@Ch1valrous_Guy) reported
@JagexSupport When selecting the issue Im having. I cannot even submit a ticket without receiving the Access denied message. Even the r/runescape sub isn't helpful as they just send me here. I haven't even played the game in years! I just wanted to see how things have changed.
-
Ván
(@Omniridescence) reported
@Tweets_n_Yeets @RuneScape Is it connection issues??
-
justin
(@justin80479560) reported
@JagexSupport i can login into osrs on my mobile every single time.. any time of day but when i try to login in to my personal home computers i get a to many login attempts error i tried steam i tried rune light i tried the osrs..... client nothing works except mobile login
-
Matthew Spalding
(@iamthechron) reported
@JagexSupport I have an old account, and by old I mean entering the first username I had type of account. lately, I've only been able to login once per day lately, and if I log out, I get "too many login attempts" for the rest of the day. Is there any way I can fix this?
-
justin
(@justin80479560) reported
@JagexSupport ok i have submitted a ticket to jagged but i dont want email from a random computer i want an email from someone that is a person able to fix my account loggin issue. please thanks you
-
Tom
(@FrenchSambo) reported
@JagexSupport Any customer service phone numbers or live chat? or just bots telling me to read articles stating common sense
-
justin
(@justin80479560) reported
@JagexSupport you guys are not fixing my issue i have had login issues all day.. its not high traffic OSRS.... doesn't get high traffic.. why is this issue persisting. i need a ticket to have my ip address or my personal issue looked into with a direct link to submit.
-
99¢ Sloppy
(@Cosmicdaddy777) reported
@JagexSupport I’m having an issue accessing my account and there is nothing in your help articles that relates to my situation.
-
ʀǟɨռʄʟɨք
(@TimeCollapsed) reported
@xFayzedd @deben_osrs @OldSchoolRS Rwt was the problem and you’re blind if you think clans protecting worlds was an issue in a mmo. Clans hold down locations all the time still to this day and should never change
-
Newbzzz
(@LUFCNewbzz) reported
@JagexSupport Hello, i can't because it tells me to sign in and i can't because i don't have my autenticator. Otherwise, what option shall i choose
-
justin
(@justin80479560) reported
@JagexSupport how do i submit a ticke this happens twice a day everyday for hours at a time.. im very upset its happening right now and i can login in perfectly on my mobile phone although when i try to do it on my computers which i have multiple it doesn't work