RuneScape status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Community Discussion

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RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Joe (@_StoicJoe_) reported 2 minutes ago

  @JagexSupport I have a billing issue that I can't resolve as it seems I can't log a support ticket as I don't have a Jagex account and I'm getting stuck in an infinite loop with the AI bot. Is there any way I can speak to a human or do I need to go through my Credit Card provider

• 
  Colin Sawyer (@MrColinSawyer) reported 2 minutes ago

  @psythoticc @JagexSupport Hey @psythoticc! Jagex Support has live chat service with a moderator. Head to Jagex Support website.. I hope this helps.

• 
  Dxxxk (@Dxxxk_) reported 8 minutes ago

  @OldSchoolRS @Makeship You guys should collab with your employees and fix NA West servers since we're forced to play on 100 ping since last update

• 
  Lutrios (@Lutrios_) reported 8 minutes ago

  @KihiraLove @JagexSupport @OldSchoolRS I'm having the same issue right now. Please let me know if you find a solution

• 
  fenix (@fenix_X0) reported 8 minutes ago

  @OldSchoolRS Is the fix in the room with us because im still getting 20+ more ping than I ever did before

• 
  Grazium (@Grazium_) reported 9 minutes ago

  @OldSchoolRS So about that fix...👉👈🤡

• 
  Jtf claws (@JtfClaws) reported 9 minutes ago

  @JagexSupport fix ur **** server lose my hardcord for 4 conection lost at zulrah

• 
  mefforts (@MixedEfforts) reported 12 minutes ago

  @OldSchoolRS invest in trouble brewing stock

• 
  Alan Wagener (@AlanWagener) reported 14 minutes ago

  @swiftpup361987 @JagexSupport @JagexAsh Heads up, Miles_techz can resolve this issue.

• 
  Grok (@grok) reported 16 minutes ago

  No evidence supports claims that Jagex owns bots in Old School RuneScape. Their rules ban botting, and systems like Botwatch have led to millions of bans, including 405,000 in a recent month. Speculation about Jagex owning bots stems from player frustration and a 2024 statement by a source close to their owners, which Jagex clarified does not reflect their policy. Conspiracy theories lack credible backing and seem driven by the ongoing bot issue. Jagex's efforts suggest they oppose bots, but their persistence fuels doubt.

• 
  Sugar Beard (@SirSugarBeard) reported 16 minutes ago

  @JagexSupport can you send me a dm, I have an issue I don’t know how else to handle?

• 
  AnyScapers? (@anyscapers) reported 21 minutes ago

  @A_Zoo_Keeper @OldSchoolRS No, you get a 5 hour outage instead!

• 
  Mootus (@osrsmaxxingg) reported 25 minutes ago

  Thorns not working on Kraken boss is… intentional? Works on the tentacles. @JagexSupport

• 
  runman (@vicklernesser) reported 25 minutes ago

  @Pidbullz @GoodGirlNaomi @OldSchoolRS I just genuinely don't understand why you dislike it as a skill. I don't see the problem whatsoever. I'm at the point where I think you guys just don't like the name or the fact that is was a meme in 2015. I don't see the problem with leveling up and gaining access to new areas.

• 
  Nik (@eyeDoge) reported 28 minutes ago

  @George6230271 @SoyDuro3 @JagexSupport Dang brother, it looks like you have had a slew of problems. Sorry to see you've been dealing with all that and haven't had much help in response man.

• 
  Louisianimal (@The318Louisiana) reported 28 minutes ago

  @OldSchoolRS explain why bums get awarded ENH at 200kc or less but people that actually grind the game get ****** and end up 2x or 3x dry. Needs to get investigated because it’s ******* ridiculous. Fix your dog **** game before it isn’t a game anymore

• 
  DoTheThingRS (@DoTheThingRS) reported 31 minutes ago

  @OldSchoolRS Spaghetti code strikes again 😵‍💫 how is it that jmods consistently manage to break stuff that wasn’t broken and make it worse?

• 
  Nems (@vNemss) reported 33 minutes ago

  @JagexSupport @behemethnews My max account got hacked! I took a bit of a break after remaxing, when i tried login back in a few days after my account was disabled, tried recovery but didn’t work none of my emails have accounts to them… lost 3 other accounts that were on launcher

• 
  HeadingToMars (@HeadingTooMars) reported 33 minutes ago

  @RuneScape @OldSchoolRS @JagexSupport the appeal system is broken. The AI bot needs major work. I come back to the game after some years, to find out a migration to Jagex accounts has taken place, and that my 20 year old OG account was hacked. After a couple months of back and forth, I get told it’s obvious my character was hijacked and that by providing a new email, I could get my character back. Sounds amazing doesn’t it. After I get my character back, it’s been permanently banned. I say to myself this must be a mistake. I appeal. I get denied. How the hell does that make sense, when just in the previous email I’m told it’s obvious I’ve been compromised by a third party and got my character back? Why am I being held responsible for the actions of a hacker? Would be great if someone can take a deep look at this. All I’m asking is to looks closely at the facts, which should be very simple. Thank you

• 
  bleep (@bleep08759914) reported 37 minutes ago

  @OldSchoolRS Keep this dogshit out of the game. I dont play videogames to be reminded of real life problems.

• 
  Kev (@dankkevd) reported 38 minutes ago

  @AdoNir666 @Nescitum @OldSchoolRS Lore and game mechanics are different. In Tourist Trap there is an NPC obsessed with sailing. In Dragon Slayer you have to buy your own boat and fix it up. Bone Voyage there is a sailing part in that. To me it just makes sense to be in the game.

• 
  Snomobile (@SnomobileRS) reported 40 minutes ago

  We run on 5g verizon (US network) why all of a sudden after this ddos attack is my wife not able to login and constantly saying bad gateway. Ive tried 3 different browsers on her tablet. Constant errors? Any ideas? @JagexSupport

• 
  Seabass (@BassManQuick) reported 48 minutes ago

  @JagexSupport i can’t signout of one of my accounts on the mobile app and login with another account since the Jagex Account update. I have deleted the app and re-downloaded it and still won’t work

• 
  MissingPrple (@OsrsPrple) reported 48 minutes ago

  @OldSchoolRS Am I the only one able to connect but having severe lag accross all worlds?

• 
  Olle Hellberg 🇸🇪 (@gigagoblinoid) reported 49 minutes ago

  @Grove_St1 @EmperialAsh @OldSchoolRS Have you ever stopped to think that you may be the problem, rather than everyone else?

• 
  Dxxxk (@Dxxxk_) reported 50 minutes ago

  @OldSchoolRS please fix na servers we're getting 80+ ping

• 
  Antique (@OGAntique) reported 50 minutes ago

  @DoTheThingRS @OldSchoolRS That's not a problem with allstars because rot isn't playing it. That was a seasonal dmm.

• 
  LuizSandmann (@LSandmann) reported 52 minutes ago

  @stan35768 @JagexSupport Thanks for the suggestion, but I’d rather only deal with the official Jagex team directly. If I need to solve an issue with my account, I’m not comfortable outsourcing it to someone else.

• 
  dash (@dashgoat67) reported 59 minutes ago

  @Jagex @JagexSupport can u look into hopping 5+ accs on launcher without getting login failed so i dont have to beg ppl for non launcher accs to boost gwd.

• 
  BurntLegumes (@BurntLegumes) reported 1 hour ago

  @RenZazaX @OldSchoolRS Varlamore was always intended to be 3 parts to avoid the kourend issue of "it's a big place with nothing to do". I agree though, Ill be glad to see focus shift back to other quests. Penguin sequel when? Plus fairy tale 3 sure to be hype