RuneScape

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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

Problems in the last 24 hours

The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

RuneScape Outage Chart 01/20/2026 16:30

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Most Reported Problems

The following are the most recent problems reported by RuneScape users through our website.

  1. Sign in (65%)

    Sign in (65%)

  2. Online Play (29%)

    Online Play (29%)

  3. Game Crash (6%)

    Game Crash (6%)

Live Outage Map

The most recent RuneScape outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
BrazilBelo Oriente Online Play
GermanyHeidelberg Sign in
BrazilBraço do Norte Sign in
CanadaSaint John Game Crash
VenezuelaValencia Online Play
United StatesRedwood City Online Play
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

  • KingKrool9319 KingKRool9319 (@KingKrool9319) reported

    @JagexSupport I’m having problems with your appeal system I tried to appeal a decision that was decided without even explanation, I have a disability so I use curtain software on computer for ability to use my computer, can some plz pm to discuss further.

  • Cute_Kitty92 CuteKitty/Kirsty (@Cute_Kitty92) reported

    @RuneScape It didn't seem to fix the issue im having it freezes or crashes when world hopping and when logging out it crashes and becomes nonresponsive and i have to use task manager to end the process it's only been like this when the client issues showing up

  • SpankingTroll Luke (@SpankingTroll) reported

    @OldSchoolRS The snarky comment about playing on the official client comes off real immature, sharing the positive of how to fix the issue by disabling the plugin was helpful. The last comment is just petty

  • JesusIsTrash I am God. Jesus is Trash. (@JesusIsTrash) reported

    @OldSchoolRS I'd rather lag or just play another game. You geniuses are really trying hard to kill your game lately.

  • ReisenLoverX ReisenLoverX (@ReisenLoverX) reported

    @JesusIsTrash @OldSchoolRS I've gotten no lag (other than the server side issues which unfortunately have been around for a month or so now) on mobile, I don't know about vanilla client on computer but I haven't seen any complaints there, but if the issues are there too, ofc osrs team should fix that

  • The_KnuppelRS The Knuppel (@The_KnuppelRS) reported

    @RuneScape My game just crashed again. I started the game after the update, so it should have downloaded the new client build. I didn't get an error message. just a shut down without notice or anything.

  • SpicyMeme nano (@SpicyMeme) reported

    @gunschilli @OldSchoolRS nope this actually is a thing. Disabling quest helper makes the game not lag.

  • AHILL_96 Alex Hill (@AHILL_96) reported

    @OldSchoolRS Been using the steam client and im having the same exact issue. Dont blame rune lite because nobody uses your trash client.

  • NerdOSRS Jord | iJ ord (@NerdOSRS) reported

    @JagexSupport Any idea why it says incorrect login info when trying to get on Runescape Mobile everytime it loads the website up to log in, Tried multiple of times and same error.

  • royal_oe OE Royal (@royal_oe) reported

    @OldSchoolRS any chance of sorting the lag out on the servers? Can’t run 10 feet without the screen freezing 🥲🥲

  • ReisenLoverX ReisenLoverX (@ReisenLoverX) reported

    @JesusIsTrash @OldSchoolRS personally disagree, but regardless if you truly think that, you can put up with the lag until runelite developers figure out the issue and fix it it's not up to the old school team to make sure updates work with third party clients

  • YewEssBee YewEssBee (@YewEssBee) reported

    @OldSchoolRS I get 5 minute lag opening the default map inside Ul Rek and don't have the quest plugin downloaded.

  • papi_likey Corey Fawks (@papi_likey) reported

    @JagexSupport imagine having all this new money for resources, but you cant put any caps or symbols in your runescape login password. $11usd a month and instead of getting proper security, you're all just like "we're just not liable for a damn thing." What a joke.

  • gabriel3674pl Gabriel (@gabriel3674pl) reported

    Thinking about creating an alt account but dont want to put aside my main. Is this completly legal to login on 2 accounts at the same time and trade items between them? #osrs @OldSchoolRS

  • YasserBouchouat Yasser Bouchouata (@YasserBouchouat) reported

    @OldSchoolRS Wtf ! Are you serious ! Fix the worlds first .... ! I cant play

  • _Birty Birty (@_Birty) reported

    @OldSchoolRS Have you got what it takes to fix your servers?

  • scout241 angel 🐝 (@scout241) reported

    @LineyOSRS @OldSchoolRS You must have a really bad cpu, I run the game at 150 FPS with no issue

  • Fidds93 Will (@Fidds93) reported

    @WiebeMeer @OldSchoolRS Since you asked: "Cheering megaphone PSA: We've seen complaints of lag following the game update. These reports seem to be affecting third-party client users using quest-related client features. Disabling these features may improve your experience" Pretty easy.

  • mattpandapew goob (@mattpandapew) reported

    @OldSchoolRS Not true at all I use mobile and it’s been lagging like trash still even when I’m on pc too. I’ll get random spike lags out of no where it’s pretty annoying

  • FremmyRS Fremmy (@FremmyRS) reported

    @OldSchoolRS fix your game pls.

  • LeviL616 Leave Eye (@LeviL616) reported

    @ReisenLoverX @OldSchoolRS Issue being I lag on the official client. Runelite seemed to be less demanding on my system. So my 3 options are lag with plug ins or lag just as bad without. Or no lag on 3rd party client, just turn off quest helper.

  • Hugopluks13 Hugo (@Hugopluks13) reported

    @YasserBouchouat @OldSchoolRS What's broken about them?

  • GrandmasterBoi Christian Johnson (@GrandmasterBoi) reported

    @Lakeyour @RuneScape I thought that was just me. Anytime I disconnect my wireless headphones the game crashes.

  • matt4g63 Matt4g63 (@matt4g63) reported

    @JagexSupport @hackrecoverer I get an error message everytime I submit.

  • JesusIsTrash I am God. Jesus is Trash. (@JesusIsTrash) reported

    @ReisenLoverX @OldSchoolRS The lag is happening in the vanilla client and mobile too.

  • DevaldSDK Fabian (@DevaldSDK) reported

    @OldSchoolRS I'd rather play with lag than use the vanilla client... Or just not play at all until the lag is gone

  • UglyGuyMiggou Mikko Salminen (@UglyGuyMiggou) reported

    @OldSchoolRS Why are people so pressed about this? Team told what the solution is (disabling the plugin) and reminded that it is not their responsibility to fix it. Cheeky, yes, but if u are angry that devs fix / clean the code ur mad lad.

  • daisu_kirai_ tristan 🏳️‍🌈 🥐❤🍙 (@daisu_kirai_) reported

    im finally getting around to watching ENA and im havin g trouble enjoying just because of exactly how many of the sound effects are from runescape it's like, taking me out of it somehow

  • Switxhed Bryan (@Switxhed) reported

    @nazanto @OldSchoolRS That’s sad you need a handicap to want to even login

  • JagexAsh Mod Ash (@JagexAsh) reported

    @NerdOSRS Sorry, I don't have any info for you on that - perhaps let the Support team know you're having trouble logging in. They're JagexSupport on this platform.