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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (67%)
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Online Play (28%)
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Game Crash (6%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Scunthorpe |
Sign in | |
 Charlotte |
Sign in | |
 Belo Oriente |
Online Play | |
 Heidelberg |
Sign in | |
| Braço do Norte |
Sign in | |
 Saint John |
Game Crash |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Leland I
(@LelandOSRS) reported
@OldSchoolRS Curious to know if there will still be a Q&A stream this week (Friday) with the planned stream being overshadowed by the login issues yesterday?
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Sander
(@San4311) reported
@Austin_Tsuedo @zorakage @RuneScape Talking about entitled. When they posted this link it was about 10PM for them. They worked overtime until then, working hard to fix this **** for the majority of people. They're ******* humans and need sleep you r'****.
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Tom
(@TomGoesBLARG) reported
@JagexSupport Haven't been able to login all day, getting "Error cannot load profile". Platform: Steam, Runescape 3.
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Sander
(@San4311) reported
@JohnTho97717457 @RuneScape Well then they can't ******* fix it for you now can they.
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PnusGoose
(@SSBU_Bread) reported
@JagexSupport Any ETA on accounts that have submitted suport tickets that still cannot login for RS3?
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char
(@fibbingrs) reported
@JagexHelpElf @RuneScape @JagexSupport i haven't recieved any email, I've tried using laptop/pc and phone, several different browsers and i still get the same error
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bowalongtriggery
(@OnePlzz) reported
@RuneScape Still can’t login and it almost been 24 hours
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Tuffy
(@Tuffern) reported
Having a internet error I've never had or even seen before. I can connect to youtube/twitter/reddit etc without issues. But things like netflix, steam, runescape, twitch, battle net or any games, wont load at all Know its not my pc since its the same issue on my phone. Ughh
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Sophia Eva
(@Property009) reported
@TheRealZacharyK @JagexSupport I was in thesame kind of issues, I was having with my account earlier today but I got it fixed by this guy on instagram he is fast and reliable,I think you should contact him on instagram @_Jackroland_
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JogitaTV
(@JogitaTv) reported
@RuneScape are their still problems going on cause it still wont let me in has kept me from streaming today
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heizy vines
(@jamal_heizy) reported
@OldSchoolRS The new login for mobile is also a problem, it used to never send u to rs website to login... It jus reboots the app over and over each time u hit login.. we want the old login it never had issues... Now can take upto 15 minutes jus trying to log in
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Ben Thomas
(@BenThom12026165) reported
@JagexSupport account recovery page not working. SEND HELP!
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Illidabbin™️
(@BrandinoCenters) reported
@RuneScape 10 HRS LATER AND I STILL HAVE THIS ERROR WTF IS GOING ON????????
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Alix
(@makeupwithalix) reported
crying because runescape is still having server issues and I just wanna play 🥺
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Ch Sufyan 33
(@ChSufyan331) reported
@JagexSupport what is this error i have no issue to my account not any offence and also remember my mail and password then what is this ?
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Linette P
(@linaries71) reported
@fibbingrs @RuneScape @JagexSupport Check your email.. I was trying to submit for an hour with the same error.. decided to check my email and there it was the confirmation email that they received my request! Maybe that's it!
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George Hamlin
(@GeorgeHamlin13) reported
@JagexSupport still cant login whats the deal
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Boris Matthew
(@boris_matthew) reported
@JagexHelpL0ne @JagexSupport I thought it was rolled back on osrs due to the server issues but I logged in and it was fine Thankyou
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𝓛𝓾𝓴𝓮𝓑𝓑𝓐
(@LukeBBA) reported
@Austin_Tsuedo @zorakage @RuneScape you act like $400m means they are not allowed to sleep, i cant log on and it sucks but i understand people need to sleep, rather have them rested and trying to fix than tired and make mistakes.
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Jack Gibb
(@RDXJack001122) reported
@iTzCodes @RuneScape What do you mean by your able to log in now? Did you have the “error loading profile” message?
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bowalongtriggery
(@OnePlzz) reported
@MyCaptainSlappy @RuneScape Bro I just wanna ply rs3 like come on surely it doesn’t take a dah to fix, your wasting my membership cuz
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JagexHelpElf💙
(@JagexHelpElf) reported
@fibbingrs @RuneScape @JagexSupport Hi char, If (as suggested by Linette P) when you checked your email you have not received confirmation, please try using a different browser as it may be an issue with cookies. (For example Firefox or Microsoft Edge)
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JagexHelpElf💙
(@JagexHelpElf) reported
@thor96daniel @JagexSupport without using a VPN or proxy. If you have moved home or changed your Internet Service Provider since creating your account, please also supply details of those changes. 2/2
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Honest Ed Edd n Eddy Fan
(@Iamsmartbballg1) reported
@RuneScape can yall fix my account it still says error loading profile
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Illidabbin™️
(@BrandinoCenters) reported
@RuneScape after 8 hrs of work, i come home to play, and its still saying error loading profile contact customer support like it did when the servers were down. wtf is going on? id like some feedback... thanks.
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Adam
(@OmegaByuu) reported
@RuneScape what is the estimated turn around on this customer support fix? missed a whole day of flipping on two accounts?
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nobody
(@superlucci) reported
@JagexSupport Hello Jagex. Doing a followup on an email I sent to the Contact Us portion of your website for false billing due to a hijacked account. Somebody bought a bunch of memberships, which you rightfully revoked, however now I cant login to F2P either
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Austin
(@Austin_Tsuedo) reported
@zorakage @RuneScape $400M Company with adequate staffing. When other games have major outages, their teams hop to it. Its still the same. Atleast should be replying to more statements but historically customer service has always been slow. Doesn't matter.
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zali
(@zali1294) reported
@JagexHelpElf @JagexSupport The problem is I dont remember the email. Therefore I cant put a registered email in that field. ~_~. Why did they get rid of the email hints
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Austin
(@Austin_Tsuedo) reported
@RuneScape How long does it take for you guys to respond knowing about these specific issues? Its already been hours.