Spectra Outage Report
Why is my Spectra service not working?
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Spectra is an internet service provider offering connectivity via an end-to-end fiber optic network in India with speeds up to 1 Gbps.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Spectra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Spectra . Are you experiencing issues or an outage? Leave a message in the comments section!
Will Spectra compensate me for the outage?
The recent Spectra outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Spectra if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Spectra has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Spectra users through our website.
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Internet (75%)
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E-mail (25%)
Live Outage Map
The most recent Spectra outage reports came from the following cities: New Delhi, Delhi and Gurgaon.
| City | Problem Type | Report Time |
|---|---|---|
 New Delhi |
||
| Delhi |
Internet | |
| Gurgaon |
Internet | |
| Delhi |
Internet | |
| Bengaluru |
Wi-fi | |
| Hyderabad |
Wi-fi |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Spectra Issues Reports
Latest outage, problems and issue reports in social media:
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Mohammad Danish
(@danish2016) reported
@OnSpectra Hello.. is your service available in Amour, Purnia District of Bihar. My pin code is 854315.
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Hunter Pandey
(@Hunter01803607) reported
@thenidhii @OnSpectra They will not shut down better aap shift kar jao dusri company pe . You are wasting your money . Thanks for your review.
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Priyank Jain
(@CEOBinarysoft) reported
@OnSpectra Your fibre service sucks! You have billed me even for downtimes. My account id 230210. Fed-up and Disconnecting now with your services. SR open since 30 Jan 2023.
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Akshat Chadha
(@Chadha_Inc) reported
@OnSpectra cant raise service request on app and call. Internet not working. Please get this fixed.
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Pradeep Gupta
(@pradeepgupta102) reported
@OnSpectra @OnSpectraCare I sent email on 15th March why I am given date of 7th April for resolution
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Eeshan Khan
(@khan_eeshan) reported
@OnSpectra @WBAlliance @uditm You need to fix your service my inrmternet has not been working for 2 days and the service requests I raise keep getting closed saying that is issue is fixed it is causing a lot of inconvenience the new SR has the resolution time for tomorrow. This is utterly disappointing.
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Laxmikant Sharma
(@Laxmika52899797) reported
@OnSpectra now a days there are so many problems are coming with emails sending by 3rd party client and speed also too much poor. Spectra needs to improvement their services. Very embarrassing.
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Sabyasachi Paikaray
(@oraclesabya) reported
@OnSpectra why your service has become so patheic now a days .. i have logged several complaints with slow and frequent disconnections. No resolution till now and your service guys tells its problem every where and he can not solve it ... Account number: 030850 @TRAI
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Himanshu Kaushal
(@suryavanshi999) reported
@thenidhii @OnSpectra Its useless ISP.. they have no standards for their customer orientation. You kept your point now change the ISP, if no other ISP available in your area.. change area.
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ad_das
(@d_arindam) reported
@OnSpectra what the helpline for wifiscp service? Internet is down a you wifiscp portal does not even have a ticket raising system
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Anil
(@anilbudhraja) reported
@OnSpectra the issue number SR23023741274 was never resolved and you on your website have marked it as RESOLVED...why do companies like you even exist ....because you fool customers by providing BOT activated services which are PATHETIC as is the internet connection
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Nidhi Chaudhary
(@thenidhii) reported
from
Delhi, National Capital Territory of Delhi
What a useless company @OnSpectra you are. Every month I have to complain about the wifi connection even after having the best package. Shut down the company if you can’t provide the service.
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Shubhchintak
(@Shubhchintak18) reported
I am a resident of Gurugram and on Saturday I had placed a request with @OnSpectra to password change. They have an estimate time of 2 days to help me with it. And now they have closed the request without resolution. #Poorcustomerservice #SPECTRA
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Nitish Verma
(@nitish41) reported
@OnSpectra @OnSpectraCare - can anyone look into my issue?
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Ipshita Nandi Banerjee 🌏
(@ipshitanandi) reported
Hi @OnSpectra @Spectre_net I have been raising solution request that my internet is down since 1pm IST today with complaint no - SR23043831986 and SR23033807547 and the issue has not been resolved in 7.5 hours and original estimated time was 4 hours #internetdown
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PRITAM
(@PRITAMlucky03) reported
@OnSpectra :Hello spectra ,how your customer support work?Without any resolution ,your people are closing tickets .Not acceptable atall .This is not the 1st time . No permanent solution provided till date .This is not how you should deal and run your business.SR23033794831
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Nitish Verma
(@nitish41) reported
@OnSpectra @OnSpectraCare @uditm - poor service since long and now there is no one to assist. Below is my issue. No response from anywhere.
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Unsocially M'idiotic
(@m_idiotic) reported
@thenidhii @OnSpectra Dear @OnSpectra keep up the good work. Please continue same service. People will be relieved.
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Nitish Verma
(@nitish41) reported
@OnSpectra - Poor service since long, need disconnection after using services since years. -Deco router provided to new customer but not me. - data capping is still there not on other carriers - slow speed and no permanent resolution yet. Tired to making complaints too.
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Ria
(@paracetanmol__) reported
@thenidhii @OnSpectra @JioCare Please help her 😌
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Priyank Jain
(@CEOBinarysoft) reported
@OnSpectra Your fibre service sucks! You have billed me even for downtimes. My account id 230210. Fed-up and Disconnecting now with your services. SR open since 30 Jan 2023.
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Shubhang Jain
(@shubhcjain) reported
@OnSpectra @OnSpectraCare Very very poor internet with too many service disruptions. I have to raise a service request every few days. Absolutely pathetic. Will consider shifting to another provider if this continues.
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Amit
(@Amitvuts) reported
@OnSpectra need 1 week to correct your complain and 2 week to cancel connection … just informed by a @OnSpectra customer support person
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Priyank Jain
(@CEOBinarysoft) reported
@OnSpectra Your fibre service sucks! You have billed me even for downtimes. My account id 230210. Fed-up and Disconnecting now with your services. SR open since 30 Jan 2023.
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Priyank Jain
(@CEOBinarysoft) reported
@OnSpectra Your fibre service sucks! You have billed me even for downtimes. My account id 230210. Fed-up and Disconnecting now with your services. SR open since 30 Jan 2023.
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Prashant
(@prashant_katara) reported
@OnSpectra Team provide proper resolution in this SR# SR23013734593, i am still awaiting a proper response from your side. Please call me on registered number for better understanding
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Detached Soul
(@PJharii) reported
@OnSpectra Need help regarding connection.
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Ipshita Nandi Banerjee 🌏
(@ipshitanandi) reported
from
Delhi, National Capital Territory of Delhi
When working from home if @OnSpectra internet service becomes such a moving target it’s real harassment for the customer.
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Sandeep
(@Sandeep12710294) reported
@OnSpectra terribly slow speed since yesterday in addition to frequent disconnection....no response from the service team ...planning to disconnect the services if no resolution..
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Neutral Isolated Gaseous atom
(@diabolicalorg) reported
@thenidhii @OnSpectra Mother getting poor wifi service? Do something @narendramodi ji