Spectra

Spectra Outage Map

The map below depicts the most recent cities in India where Spectra users have reported problems and outages. If you are experiencing problems with Spectra , please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Spectra users affected:

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Spectra is an internet service provider offering connectivity via an end-to-end fiber optic network in India with speeds up to 1 Gbps.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 1
New Delhi, NCT 1
Delhi, NCT 1
Gurgaon, HR 1

Community Discussion

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Spectra Issues Reports

Latest outage, problems and issue reports in social media:

  • vipuksh Vipul (@vipuksh) reported from Gurgaon, State of Haryāna

    @OnSpectra @OnSpectraCare The internet is not working and there is no other way to connect with you other than tweeting about it! On the customer care number the call disconnects abruptly and the #MySpectra app sucks

  • ChaitaliShah19 Chaitali Shah (@ChaitaliShah19) reported from Bavdhan, State of Mahārāshtra

    Very disappointed with service after getting such response. Expecting to get the installations done by tomorrow Account/Customer ID:1188797791 for your response. @reliancejio @OnSpectra @airtelindia please reach me out if you feel you have better service than @HathwayBrdband

  • noop_ar Anoop R (@noop_ar) reported from PETROL BUNK ORR, State of Karnataka

    @OnSpectra I've have faced frequent outages of connectivity, 4 times in the last 24hrs! I recently switched to Spectra hoping to not go through the same pain as with my previous ISP! Even in general, the connection is mostly unstable, not delivering promised speeds always.

  • AnilJChanchani1 Anil J Chanchani (@AnilJChanchani1) reported from New Delhi, National Capital Territory of Delhi

    @VeenaChanchani @OnSpectra @airtelindia No doubt Spectranets (A/c No.139851) services nowadays become Worst & they increases service charges without intimation & also disconnect services

  • AnilJChanchani1 Anil J Chanchani (@AnilJChanchani1) reported from New Delhi, National Capital Territory of Delhi

    @OnSpectra @uditm @sardesairajdeep Spectranet now started true color of their working as in this Critical period Customer (A/c No.139851) has got no alternative but to be with Co as our Request for Quarterly payment only this time not accepted

  • Mowgli_Libra23 Nisha Barath (@Mowgli_Libra23) reported from PETROL BUNK ORR, State of Karnataka

    @hailschumi @OnSpectra Agree. I was supposed to get a new connection last Saturday and paid up promptly. On Saturday, the team coolly tell me that because I have an existing connection, they cannot install Spectra. Issued a service request, which was marked as completed, tho nothing had been done😡🤬

  • pathaknilesh007 cricket-fan (@pathaknilesh007) reported from PETROL BUNK ORR, State of Karnataka

    @OnSpectra pls help me out with the problem

  • AnilJChanchani1 Anil J Chanchani (@AnilJChanchani1) reported from New Delhi, National Capital Territory of Delhi

    @OnSpectra Our Internet connection is down since more than 20 hours but no action Veena Chanchani (A/c No 139851) Delhi

  • vipuksh Vipul (@vipuksh) reported from Gurgaon, State of Haryāna

    @OnSpectra Why don't you respond to a customer's email, tweet and DM? @OnSpectraCare

  • vipuksh Vipul (@vipuksh) reported from Gurgaon, State of Haryāna

    .@OnSpectra .@OnSpectraCare Is there any way to talk to your #CustomerService? The number 18001215678 is not reachable since Saturday. I had a word with your associate (Vaibhav) on Thu and Fri last week and was assured a call back, which never came Sad #CustomerExperience

  • chauhanlalit91 Lalit Chauhan 🇮🇳 (@chauhanlalit91) reported from New Delhi, National Capital Territory of Delhi

    @uditm @OnSpectraCare @OnSpectra A/c no. 184519 , kindly create SR internet is down from since today morning.

  • GurnoorKBehl Gurnoor Kaur Behl (@GurnoorKBehl) reported from New Delhi, National Capital Territory of Delhi

    .@OnSpectra I'm so disappointed with your #Internet Customer Service. I have been told for 2 days straight that I will get a "call" from you guys regarding a mere internal shift of #Wifi router and haven't heard from the technical team.

  • pathaknilesh007 cricket-fan (@pathaknilesh007) reported from PETROL BUNK ORR, State of Karnataka

    @OnSpectraCare @OnSpectra customer care is not reachable since morning, call getting disconnected, what's going, my ticket raised since yesterday morning not fixed and been 24 hrs plus , no one responding from your side, what a pathetic experienc, #CustomerExperience @anupam_sriv

  • pathaknilesh007 cricket-fan (@pathaknilesh007) reported from PETROL BUNK ORR, State of Karnataka

    @OnSpectra @OnSpectraCare Not sure how many times need remind you guys, to clear my doubt but unfortunately connecting to customer service also not gettin confirm ans. 1- As per surrender connection req Requested for final invoice bill till 12 aug date 2- no update so far, req

  • GurnoorKBehl Gurnoor Kaur Behl (@GurnoorKBehl) reported from New Delhi, National Capital Territory of Delhi

    For a brand promoting reliable and amazing high speed #internet during #WorkFromHome / #WFH, your service as an internet provider is a shame @OnSpectra. It is disappointing because I REALLY SINCERELY requested your team to help me quick as my lease was getting over.

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