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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (66%)
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Online Play (20%)
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Glitches (6%)
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Matchmaking (4%)
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Game Crash (3%)
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Hacking / Cheating (%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 São Paulo |
Glitches | |
 Saint-Pierre-des-Fleurs |
Game Crash | |
 Goslar |
Matchmaking | |
 Naples |
Sign in | |
| Naples |
Sign in | |
 Macomb |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Garrett
(@Garrett39709446) reported
@AmirAbdallah20 @Rainbow6Game It’s a microsoft and sony problem, not an Ubisoft problem… there’s an excuse :)
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zirox
(@ZiroXR6s) reported
hey @Ubisoft can fix bugs on your game please
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Doktor Doomer
(@SwoodDoc) reported
@ChaosCharza @SocialNomadRach oh yeah... always forget that one I remember now how Ubisoft bend over backwards to "fix" R6 Siege for the chinese market
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V
(@IDKFERB) reported
Live service games are the way to go.. Ubisoft be taking off 1 billion dollars from Rainbow Six Siege every year.. that game was released in 2015.. Im not buying COD year after year.. follow that strategy Activision
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SamCraftRecon
(@SamCraftRecon) reported
@Stephen69455553 @Colteastwood Oh yeah I'd like to see those ones being acquired too. Maybe they could aquire Ubisoft. If I remember right, they've been having some higher up issues for a while, haven't they?
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Michael Feldman
(@Michael20181996) reported
@vlynx23723 @LazerzZHD This **** is pathetic at best. If there were investigations one of two things happened. The culprit was moved instead of being fired or it was completely swept under the rug. @Ubisoft quit giving excuses and fix this. #holdubisoftaccountable
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umnosyt
(@umnosyt) reported
@Ubisoft @UbisoftSupport i got booted offline by someone on the other team while i was in a ranked and i couldnt join back and now it says im banned for 24 hours. Is there anything u can do to fix that?
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David Bodor
(@Dave_Bodor) reported
@SteveVanEekeren @jasonschreier Hiding the evidence of a crime IS a crime by the by. Hindering investigations in the criminal sense is a crime. But this is not a criminal case unfortunately. It's up to Ubisoft to correct these issues, and they're just not.
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⭐Robby⭐
(@RobbyRose69) reported
@MulehornGaming @Ubisoft As an Assassins Creed fan, I find this new development confusing. Why change the franchise to a new type of gaming? If they want to make a live service game, create a new game altogether with a new story, etc.
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Crystal Jack
(@CrystalJackLack) reported
Ubisoft: How about a live service Assy Creed ? Me: I have never been more terrified by the prospect of something I could conceivably spend thousands of hours on. Let us go on this journey.
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🏴☠️
(@Luffyytaro_) reported
You don't learn from your mistakes I think. but on the other hand there is still the barricade glitch .Tête de clown. @Rainbow6Game @Ubisoft 2/2
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...
(@KxngSlxyer__) reported
So you're telling me I can't play a game that I OWN coz 'a ubisoft service is unavailable'... what kind of bs is this?!
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Shawn
(@datgi47) reported
Dear @Ubisoft why? Assassin's Creed is perfectly fine as a singleplayer, story driven game series. Making it a live service is a terrible idea. Has anyone not learned yet? Or do you have to have it perform like Anthem or the Avengers has before it?
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A-MED👻
(@KillzzXx) reported
@Garrett39709446 @AmirAbdallah20 @Rainbow6Game How about bugs in the game? Is that also not a Ubisoft problem? Oh and how about listening to the community? Useless nerds? Less content every season? Get off your knees and stop sucking them off
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KingTrytin
(@kingtrytin) reported
@zenpharaoh Very very little.....please fix the game ubisoft also add content transfer
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Jeremy Iber
(@JIber36) reported
from
Freeport, Maine
@TeamGlobalhawk @Ubisoft Boutta change my bio to comp valorant player if they don’t fix their **** ASAP
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William Cousins
(@william56556255) reported
@TomMusgrove11 @Ubisoft @UbisoftSupport Ya its really bullshit when you buy a game and want to play it and they give updates for the game but can’t fix the actual issues that affects people being able to play it.
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Josh Boeke
(@JoshBoeke) reported
@HMATTHIAS Ubisoft is working on that online ship combat game but not sure how much ship variety there is. I don’t love games as service models but they can be good if done well (seemingly never are, though).
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MoldyNugget カビの生えたナゲット
(@FunRageDie) reported
@gasaraki1 @LeoKRogue for starters halo infinite live service is tied to its F2P multiplayer, halo is not the same as Assassins creed seperate fanbases different companies, a majority threw backlash at ubisoft over there past MTX in there games, ubisoft still do it, end of the day 1/2
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Angel With The Scabbed Wings
(@TaigasRevenge) reported
@Garrett39709446 @AmirAbdallah20 @Rainbow6Game That shits getting old stop using that bullshit as an excuse its a huge problem and stop sucking the **** of Ubisoft they aren’t going to hire you.
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Damion Schubert, Zen Designer
(@ZenOfDesign) reported
My theory is that somewhere in Ubisoft, there’s an executive who thinks it’s ******* HILARIOUS that a player can be set ablaze and die a horrible slow death if they come within 10 feet of a campfire. The AC team wants to fix it but he won’t let them.
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Brendon Pham
(@simulatedr6) reported
Another ranked loss to blatant cheaters @Ubisoft fix ur ******* game
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ViolatedMuslim
(@Senci27Dawg) reported
@Ubisoft @UbisoftSupport Ive got a lobby crash the 4th time now in ranked on ps4 it was 2:2 and everybody got kicked out got an abandon penalty and loss their elo. This happened the 4th time now and I got a 2 days ban . I want my elo back. My weekend is f*cked up now Cant play r6
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Ray Sjoquist
(@ray_sjoquist) reported
@TheRiffRepeater It does not... Got Ubisoft Connect running, launch RS+ and crash. Every time.
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Chris Carberry
(@Carberry1994) reported
@gamasutra Ubisoft more concerned about losing staff than they were/are concerned about the abuse problem within the company that might cause staff to leave.
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Kuo
(@KuoSlays) reported
@Ubisoft @Rainbow6Game fix ur goddamn game. It’s literally unplayable with all of the booting and MnK on Console.
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Calabe Bist
(@r6___rackbeast) reported
@ubisoft @Rainbow6Game fix the xbox servers i almost got another 2 day bann for not reconnecting in time becuase i sat in the main menu for 15 ******* minutes!!!!!
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itsPuz | Fat Guy On The Internet That Did Stuff
(@itsPuz) reported
@itshundredz @Respawn Ubisoft did this with siege with seriously controversial results. When you declare such an ambitious undertaking, and you don’t ‘fix’ everything in the eyes of the players (who are notoriously picky/critical), it’s basically doomed from the start.
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lol🇿🇦
(@TheOfficialRoom) reported
@greghavenner I didn’t ever play ranked because frankly I didn’t think I was good enough, but even as I played more I saw all this cheating business and now I know to never play. It’s weird that Ubisoft will update the UI every season but won’t fix an issue that is reaching its 1 year birthday
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Matt 'Trix'
(@MattR6S) reported
@EhhDannn Having Ubisoft verify you with a security question where you set the answer would solve this entire problem imo. Just set the answer to something stupid or incorrect but easy to remember....